ZINUS 1101-02 MASSAGE MATTRESS User Manual VivonPrestigeOwnersManual 1 28 11 Cover

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OWNER’S MANUAL
™
THE MASSAGE MATTRESS™
THE MASSAGE MATTRESS™
www.vivon.com
All Rights Reserved. Vivon™,Vivon Prestige™,Vivon Riser™, The Massage Mattress™ are a
trademark of Vivon Life. Brookstone® is a trademark of Brookstone is a trademark of Brookstone
Company, Inc. BioSense™ is a trademark of Brookstone Purchasing, Inc.
© Vivon Life 2011
Multiple Patents Pending
© Vivon Life 2011
By Vivon Life
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:
Read all instructions before using (this appliance).
DANGER – To reduce the risk of electric shock:
1) Always unplug this appliance from the electrical outlet immediately after using and before
cleaning.
WARNING – To reduce the risk of burns, fire, electric shock, or injury to persons:
1) An appliance should never be left unattended when plugged in. Unplug from outlet
when not in use, and before putting on or taking off parts.
2) Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric
shock, or injury to persons.
3) Close supervision is necessary when this appliance is used by, on, or near children, invalids, or
disabled persons.
4) Use this appliance only for its intended use as described in this manual. Do not use attachments
not recommended by the manufacturer.
5) Never operate this appliance if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or dropped into water. Return the
appliance to a service center for examination and repair.
6) Do not carry this appliance by supply cord or use cord as a handle.
7) Keep the cord away from heated surfaces.
8) Never operate the appliance with the air openings blocked. Keep the air openings
free of lint, hair, and the like.
9) Never drop or insert any object into any opening.
10) Do not use outdoors.
11) Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
12) To disconnect, turn all controls to the off position, then remove plug from outlet.
Thank you for bringing our Vivon Prestige™ Powered by Brookstone® Massage mattress
into your home. We hope you’ll enjoy the advanced technology and comfort that this
product provides for many nights to come.
This Owner’s Manual will help you get the most out of your new product. Please review
the entire document before using and retain this in a safe place for future reference, if
needed.
We highly recommend you register your new product on our website: www.vivon.com.
Doing so will allow us to keep you informed about product news and will make customer
service easier.
Thanks, again for allowing Vivon to be such an important part of your life.
CAUTION:
Before starting, please make sure your new mattress is set up
properly according to this Owner’s Manual. The electrical cord
that operates the massage system comes in two separate parts: a)
the cord that plugs in to the electrical outlet and b) the cord that
plugs into each of the Massage Control Units. Connect these two
electrical cords together before plugging into a grounded outlet.
Then, insert the batteries provided with your product into the
back of the Remote Control. Battery power is working properly
when the buttons light up when being pressed. If the buttons do
not light up, please insert fresh batteries.
SAVE THESE INSTRUCTIONS
Contents
1.
2.
3.
4.
5.
6.
7.
Important Precautions ………………………………… 03
Unpacking & Setting Up …………………………..…... 05
Handheld Remote Control…………………………….. 12
Troubleshooting ….…….…………………………..…... 16
Frequently Asked Questions ………………………... 18
Warranty ……………….…………………………..…... 19
Notes …..……………….…………………………..…... 21
Important Precautions
READ THE FOLLOWING INFORMATION CAREFULLY BEFORE USING THIS PRODUCT
Your Vivon Prestige mattress is a sophisticated, technologically advanced product. This
product will give you many years of service when maintained properly and used within the
specific parameters for which it was designed. Please follow these tips to ensure long life
of your product and to maintain your warranty.
Prevention of Electrical Shorts and Potential Electrical Shock:
• FOR OPTIMUM PRESTIGE MATTRESS OPERATION, USE A GROUNDED, ELECTRICAL SURGE PROTECTION
DEVICE (NOT INCLUDED). FAILURE TO USE A SURGE PROTECTION DEVICE COULD COMPROMISE SAFETY
OR CAUSE PRODUCT MALFUNCTION.
• Do not use this product outdoors.
• Do not use this product if the mattress becomes wet; un-plug and air-dry the mattress before re-using the electrical
functions.
• Use this product only with a fully grounded AC socket.
• Never use this product if the electrical cord has been frayed, chewed or otherwise compromised.
• When you first use this product, make sure that all electrical connections are tight and secure.
Repeat inspection of these connections periodically.
We suggest such inspection be carried out every three months or after each time the mattress is moved.
Weight Limitations:
• The total body weight limitation for a single half of the mattress is 350 pounds, when body weight is distributed across
the entire surface of the mattress.
• Do not apply total body weight of more than 200 pounds in one particular part of the mattress, such as standing or
jumping on the mattress as this may cause damage to any of the massage modules deep within the mattress and may
nullify your warranty.
Safe Handheld Remote Control Usage:
• The Remote Control should not be used by children without adult supervision. Please refer to the proper use of the
Hand Control in the Owner’s Manual.
• Do not use the wireless remote control near flammable liquids or explosives.
Specification:
• Transformer Voltage: Input: 120V, 60Hz Output: 24VDC
Massager Voltage: 24VDC
Important Precautions
Automatic Shut-Off of Massage Feature:
• By design, the massage function will automatically shut down after 15-minutes of continuous use. This allows the user
to fall asleep during massage an not have to wake up to turn the unit off. It also serves as a safety precaution.
• Do not use the massage function for longer than 15-minutes of continuous use. Continuous use beyond 15 minutes
will cause the motors to overheat and could cause a fire.
• For periods of extended massage use, please allow the massage motors to rest for at least 15 minutes before the next
massage function. Failure to do so may cause the massage motors to malfunction and may nullify your warranty.
Other Important Precautions:
• Always use this mattress on a flat, dry surface that can fully support the weight of the mattress and the users.
• We recommend commercially-made bed furniture or other smooth, flat surfaces that completely support the entire
mattress. Vivon offers the Vivon Riser™ foundation as an optimal solution (sold separately). Vivon shall not be held
liable for damage to the support structure for the mattress, other furniture, box springs, etc.
• This Vivon product is intended for consumer use only. Institutional use will void the warranty.
• Any repair or replacement of Prestige parts must be performed by authorized personnel.
DISCLAIMER:
In addition to these precautions listed above, the manufacturer hereby disclaims any responsibility or liability for, and
shall have no liability or obligation to the end user with respect to any abuse, improper use, accidents, or
modifications to the Vivon Prestige mattress, for any failures of the end user to follow the operating or maintenance
procedures outlined herein, for any improper placement or installation of the Vivon mattress on any surface other
than a commercially made mattress foundation. The manufacturer further disclaims any responsibility or liability for
any defects in the manufacturing, design, or workmanship of the mattress if the end user does not follow the
operating or maintenance procedures outlined herein.
Size Specifications By Model
Vivon Prestige Mattress
Models
Item Dimension
Length
Width
VBP-T
VBP-TXL
VBP-F
VBP-Q
VBP-K
VBP-CK
74.5 inch
79.5 inch
74.5 inch
79.5 inch
79.5 inch
83.5 inch
38.0 inch
38.0 inch
53.0 inch
60.0 inch
76.0 inch
72.0 inch
Transformer Voltage: Input: 120V, 60Hz / Output: 24VDC
Massager Voltage: 24VDC
Unpacking and Setting Up
Unpacking and Setting Up
Setting Up - Step 1
Step1
Step2
Step3
Massage modules and
remote in brown box
Mattress in plastic bag
Owner’s Manual in plastic bag
As you unpack the contents of the single shipping box, please layout all the components in a
clear space to be sure you have received all the contents. If you did not receive all the
contents listed below, please call Customer Service before proceeding: 1-877-361-7263.
Step4
Contents
One Rolled Mattress (compressed inside a plastic sleeve with 8 removable foam blocks)
Three (VBP-T;VBP-TXL;VBP-F) /Six (VBP-Q;VBP-K;VBP-CK) Massage Motors (each with labels to indicate where
they should be inserted in to the mattress; each with power cord pre-attached). Each comes with a large Tape-Square
used in Step 4.
One (VBP-T;VBP-TXL;VBP-F) /Two (VBP-Q;VBP-K;VBP-CK) Massage Controllers (small black boxes with power
cord pre-attached) Each comes with a large Tape-Square used in Step 4.
One (VBP-T;VBP-TXL;VBP-F) /Two (VBP-Q;VBP-K;VBP-CK) Wireless Handheld Remote Control devices
(one for each side of the mattress)
One Zip-Up Mattress Cover
One (VBP-T;VBP-TXL;VBP-F) /Two (VBP-Q;VBP-K;VBP-CK) AC electrical cord (to connect both Massage
Controllers into a single cord that plugs in to the power source)
Owner’s Manual (in plastic sleeve)
Step5
Step6
Step 1 - Creating A Space For Your New Mattress
Prepare the place for your new mattress, such as a platform bed, box spring or Vivon Riser™.
Make sure the surface where your mattress will lay is clean, flat, provides support for the entire mattress and is close
to a grounded wall outlet.
Shown above is the Vivon Riser foundation.You may use any commercially available foundation that provides
sufficient support for the mattress.
Have the Rolled Mattress and the Mattress Cover nearby for Step 2.
(NOTE: The mattress must be supported properly and not sag anywhere.)
Unpacking and Setting Up
Unpacking and Setting Up
Setting Up - Step 2
Setting Up - Step 3
RIGHT SIDE
(when flipped over)
LEFT SIDE
(when flipped over)
Step 2 - Preparing Your Mattress For Massage Modules
First - Open up the Mattress Cover and lay it flat on the platform, UPSIDE DOWN (as shown in the picture above).
Next - Place the Rolled Mattress while still covered in the plastic sleeve on top of the Mattress Cover and carefully
cut away the surrounding plastic cover. Instantly, the compressed mattress will regain its original shape. (Note: it may
take a full 48 hours for the mattress to reach 100% of its original shape. However, it is ready to sleep on within 1
hour.)
IMPORTANT: The mattress must be UPSIDE DOWN at this point of the set-up process. You can tell if the mattress
is upside down by seeing the the cut-away blocks as shown above. If you do not see these blocks, please flip the
mattress.
ALSO IMPORTANT: The head of the mattress (where your head lays) should have the letter “A”. The foot of the
mattress (where your feet lay) should have the letter “C”.
Step 3 - Removing The Pre-Cut Foam Blocks
Remove the SIX large foam blocks as shown above. These large spaces are where the six Massage Modules will be
placed. IMPORTANT: The Massage Modules must be placed in the corresponding “A”, “B”, “C” with the LEFT SIDE
and RIGHT SIDE orientation.
Remove the TWO smaller blocks as shown above. These are for the LEFT and RIGHT side Massage Controllers that
operate the wireless handheld remote control devices.
Discard these pre-cut foam blocks. May we suggest you offer these to your local recycling center; many are now
collecting foam for secondary use.
10
Unpacking and Setting Up
Unpacking and Setting Up
Setting Up - Step 4
Setting Up - Step 5
RIGHT SIDE
GROMMET
RIGHT SIDE
(when flipped over)
LEFT SIDE
(when flipped over)
Step 4 - Inserting the Six Massage Modules and Two Controls
Unwrap the SIX large Massage Modules and line them up as shown above. IMPORTANT: The Massage Modules must
be placed in the corresponding “A”, “B”, “C” with the LEFT SIDE and RIGHT SIDE orientation.
Connect the three LEFT SIDE Massage Modules to the LEFT SIDE Massage Controller Unit.
Repeat the same process for the RIGHT SIDE.
Then, insert all SIX Massage Modules and TWO Massage Controller Units.
Be sure to place the large Tape Squares over each of the eight inserts. This keeps all of the inserts in place when you
flip the mattress over (Step 6).
11
LEFT SIDE
GROMMET
Step 5 - Finishing The Underside Of The Mattress
Just before zipping up the mattress cover, insert the power cord coming from the LEFT Massage Controller through
the grommet hole as shown above.
Zip up the Mattress Cover just enough to get the RIGHT Massage Controller power cord through the other
grommet hole as shown above.
Now you are ready to flip over your mattress.
12
Unpacking and Setting Up
Handheld Remote Control Operation
Setting Up - Step 6
This is a wireles remote control so you have more
flexibility and range of motion. For models that
come with two remote control units, each must be
paired to one side of the ma Mress or the other.X
MASSAGE STYLES
Gentle Vibration
Wave
Power (On-Off)
Intensity MORE
Pulse Style One
Position 1 = Shoulders
Pulse Style Two
Position 2 = Lower Back
Pulse Style Three
Position 3 = Upper Legs
Intensity LESS
MPORTANT FIRST STEP BEFORE USING!
Step 6 - Connecting Your Mattress To Power And First Use
Now that your mattress is turned right-side up, connect the two Massage Controller power cords from the bottom
of the mattress to the AC Power Cord. Make sure that the connection is secure for both cords. We suggest that
this cord go under the mattress so that it is out of sight. WARNING: Make sure the power cords are not pinched
or otherwise restricted.
Connect the AC Power Cord to a Surge-Protected power source.
Now you’re ready to start using your new mattress. Using the Remote Control unit, Press the POWER button to
turn on the massage function. Test the unit by pressing “1”, “2” and “3” (indicating body area for massaging) and then
select one of the five different massage modalities.
Repeat the test for the other side of the mattress.
Everything is working correctly when you have both sides of the mattress providing massage.
In the event massage is not working on both sides, please recheck the connections in Step 4.
13
13
TYou must“pair” or “sync” each remote control to
the Massage Controllers for both sides of the
Queen or king size mattress ( two separate remote
control units are provided). To pair-up a remote
control to the LEFT side of the mattress, press
the “+” Button down continuously for 3-5 ceconds
while pointing the remote control at that side of the
mattress until a sound is made. Then immediately
press the button(Pulse Style Three) for 1-2 second.
Repeat same steps for the remote control that will
be used for the RIGHT side of the mattress.
14
Handheld Remote Control Operation
Handheld Remote Control Operation
STEP ONE: POWERING ON/OFF
Press the POWER button. The unit will power on and run the same
program that was last used. Press again to turn off the massage. Note:
The massage function shuts off automatically after 15-minutes of use.
STEP TWO: SELECT BODY POSITION FOR MASSAGE
You can enjoy massage that is focused on just one part of your body
or multiple parts. Press “1” for massage in your shoulder area. Press
“2” for massage in your back area. Press “3” for massage in your legs.
You can press any combination for massage in more than one area;
pressing all three provides massage nearly a full-body massage.
To cancel an area, simply press the button one more time.
STEP THREE: SELECTING THE MASSAGE STYLE
This mattress comes with five different massage modalities to choose
from. You can only operate one modality at a time. The first style is a
Gentle Vibration. The second style is Wave, which creates a rolling
massage sensation. The next three create different Shiatsu-style pulse
sensations. Pulse Style One has a thump and gallop sensation. Pulse
Style Two has a more constant pulse. Pulse Style Three has a more
intense pulse that comes to a crescendo. Experiment and find the
one that makes you feel best.
STEP FOUR: SELECT MASSAGE INTENSITY
Using the “+” (plus sign) and the “-” (minus sign) buttons controls the
intensity level of your massage. Pressing the “+” button continuously
increases intensity to the maximum level. Pressing the “-” button
reduces the intensity to the lowest level.
15
15
Note
• The handheld remote control requires three (3) AAA size batteries. The remote control is functional
when the buttons light up when pressed. If the light is dim or does not illuminate at all, then it is time to
change the batteries.
• The wireless signal from the remote control can be used up to 5-feet away from the mattress. The
strongest signal occurs when you are on the mattress; you do not need to point the remote control
towards the mattress.
Warning
• Do not attempt to use the massage function longer than 15-minutes of continuous operation. It is
designed to automatically power-off after 15-minutes or if the motor gets overheated, which ever
comes first. This safety feature is built-in to the massage module itself. If you would like a longer
massage, please let the massage motor rest for at least 15-minutes before resuming massage.
• If you don’t use your new mattress regularly to provide massage, then we suggest you unplug the mattress
from its power source until your next massage.
Tip
• Massage preference is a very personal issue. And, it can change day to day based on how you feel. We
encourage you to try all five massage modalities at different parts of your body and at different intensity
levels. You may find one particular setting is your favorite or a variety of settings work best for you
depending on the day you just had. Take note on the next page and keep this handy as a reference
guide to your favorite massage.
16
Take Notes - Your Favorite Massage
Trouble Shooting
In the event that your Vivon Prestige mattress fails to operate, check the symptoms and find possible
solutions provided in the chart below.
Symptom
Solution
ME
THE DAY I HAD:
MY PARTNER
THE DAY THEY HAD:
MASSAGE POSITIONS: “1” (Shoulders)
(circle all that you used) “2” (Back)
MASSAGE POSITIONS: “1” (Shoulders)
(circle all that you used) “2” (Back)
Second - Make sure you press the POWER button first
to turn on the remote control.
MASSAGE MODALITY:
(circle the one that
worked best for you)
Gentle Vibration
Wave
Pulse Style 1
Pulse Style 2
Pulse Style 3
MASSAGE MODALITY:
(circle the one that
worked best for you)
Gentle Vibration
Wave
Pulse Style 1
Pulse Style 2
Pulse Style 3
Third - Check to see if the batteries are still charged when you press any button, the buttons should light up
if there is battery power. If the battery power level is
low, please replace batteries.
MASSAGE INTENSITY:
(using the “+”
and “-” settings
Circle the setting used)
Most
++++
Mid-way
---Least
MASSAGE INTENSITY:
(using the “+”
and “-” settings
Circle the setting used)
Most
++++
Mid-way
---Least
“3” (Legs)
17
Hand remote control does not
operate the massage function.
“3” (Legs)
First - Make sure the mattress is connected to a
grounded power source.
Fourth - If none of the above solve the problem, please
double check to see that all power cord connections
inside the mattress are secure. This will require turning
the mattress upside down and unzipping the cover.
When I use the remote control,
the “other side” of the mattress
starts to vibrate.
Each remote device controls a different side of the
mattress. Please switch the remote control device
that you are using.
When I select the different areas
for massage (Shoulders, Back,
Legs), only one seems to work.
This may be caused by the incorrect Massage Module
being in the wrong compartments underneath the
mattress. Please re-do Step 4 in the set up process to
make sure A-B-C modules are correctly placed.
18
Trouble Shooting
Symptom
I would like to enjoy a “full
body” massage but can’t seem to
get my mattress to provide that.
Frequently Asked Questions
Solution
The “full body” massage effect means all three motors
are operating simultaneously on your side of the
mattress. While laying on the mattress, press “1” to
start your shoulder massage. (If it is already on, by
pressing it one time, that area will turn off. Press it again
to turn it back on.) Then press “2” to start the lower
back area massage. Then press “3” to get the leg area
started. You should be able to feel each area turn on
time you press the button.
Now, with all three areas “on”, please select the
massage modality you desire.
Then increase or decrease the intensity level using the
“+” (plus) or “-” (minus) buttons.
Question
I think I can feel the
Massage Modules
through the mattress,
as if there were a
lump in the mattress.
The special nature of our BioSense™ memory foam prohibits you
ever feeling the Massage Modules deep inside the mattress unless
you apply all of your weight on to one part of the mattress (e.g.,
stand on one leg with full weight bearing down). That’s an unusual
situation and we discourage you from trying that!
Instead, double check a mattress topper or feather bed or any
other top-of-bed product that you may have on top of the mattress.
A lot of times, these materials move around and all you need to do
to eliminate a lump is just straightening out these items.
We got the mattress
wet. What should
we do?
There is little chance that moisture will make its way through the
mattress to the Massage Modules, but just in case, and to keep your
mattress as fresh as it can be, please air-dry the mattress until all
moisture has dissipated.
How often should I flip
my mattress?
Your new Vivon Prestige mattress never needs flipping. In fact,
there is only one side to sleep on, per the Set Up instructions.
Actually, the massage feature in the Prestige is incredibly quiet. Any
loud noises are probably coming from the foundation that you are
using. We have found that a platform foundation made of many
lose wooden slats tends to pick up the massage vibrations and
rattle. Try securing these slats to the frame so they don’t move.
Each remote control is paired to either the LEFT or RIGHT side of
the mattress. If you lose one, let us know and we can send out a
new one right away. Order on line or call our 877 number.
My side of the mattress vibrates
when my partner is using massage
on their side of the mattress.
Unfortunately, there will be at least some vibration
transference from one side to the other during
massage.
The massage intensity is too
strong for me.
Simply use the remote control and press the “-” (minus
sign) repeatedly to lower the intensity of the massage.
When I use the
massage feature, my
bed makes a lot of
noise.
I don’t want the massage to
automatically turn off after
15-minutes.
The massage will automatically turn-off after 15-minutes
of continuous operation. This allows you to fall asleep
and not have to wake up to turn the massage off. It is
also a safety precaution. Unfortunately, you cannot
program the massage to automatically turn off sooner
than 15-minutes.
What if I lose one of
the remote controls?
19
Answer
20
Warranty for 1-2-20 Years
Warranty for 1-2-20 Years
VIVON PRESTIGE WARRANTY
Additional Terms and Conditions
Vivon Life, LLC provides this warranty to the original purchaser and is non-transferable. Please retain this warranty statement
for the life of your product (up to 20-years). If a warranty claim is necessary, Vivon will require a proof of purchase receipt that
indicates the date of purchase, which signifies the start of the warranty period. We highly recommend that you register your
new Vivon product by sending in the Product Registration Card or by registering your product at www.vivon.com. Registering
your product online will provide you with a confirmation email as proof of registering your product. Your warranty does not
require that you to register your product. However, you will need to maintain your original purchase receipt to validate the
start date of this warranty.
This warranty does not apply; (a) to any damage caused by the purchaser; (b) if there has been any repair or replacement of Prestige
mattress parts by an unauthorized person; (c) if the Prestige mattress has been mishandled (whether in transit or by other means),
subjected to physical or electrical abuse or misuse, or otherwise operated in any manner inconsistent with the operation and maintenance
procedures outlined in the Owners Manual and this warranty; (d) if there has been any modification of the Prestige mattress; (e) to costs
for unnecessary service calls, including costs for in-home service calls solely for the purpose of educating the consumer about the
Prestige mattress or finding an unsatisfactory power connection; (f) if the recommended weight restriction is not followed (refer to the
advisory section of this manual), the warranty will be void.
Vivon Life guarantees that we will, at our option, replace or repair the original purchaser’s Vivon product due to manufacturing
defects, subject to the limitations described in this warranty. To file a warranty claim, please contact Vivon directly by phone
or email. We will determine which stage of warranty coverage is available and provide you with a detailed plan to fulfill your
warranty as noted below.
Repairs to or replacement of a Prestige mattress or its components under the terms of this limited warranty will apply to the original
warranty period and will not serve to extend such period. The decision to repair or to replace defective parts under this warranty shall be
made by Vivon Life, LLC at its option and in its sole discretion. Repair or replacement shall be the sole remedy of the purchaser. There
shall be no liability on the part of Vivon Life, LLC for any special, indirect, incidental, or consequential damages or for any other damage,
claim, or loss not expressly covered by the terms of this warranty. This limited warranty does not include reimbursement for
inconvenience, removal, installation, setup time, loss of use, shipping, or any other costs or expenses.
Vivon Life - First Year Coverage
Your Vivon mattress is warranted against manufacturing or material defects for a period of one (1) year from the warranty start date.
Vivon covers materials and labor costs during the first year. Electronic components, including the remote control, massage motors are
included. Once notice has been made during the first year of coverage, Vivon will send replacement parts at no cost to the purchaser for
any defective part. Vivon will pay all authorized labor and transportation costs associated with the repair or replacement that we have
determined to be defective. The purchaser must return defective parts or materials to Vivon or its authorized representative for inspection
within 15 days of receiving replacement parts; not doing so voids this entire warranty.
Vivon Life – Second Year Coverage
During the second year of ownership from the warranty start date, Vivon will cover the cost to replace parts or defective materials but
labor to remove damaged parts and/or to install new parts plus transportation of replacement parts will be the responsibility of the
purchaser. Electronic components, including the remote control, massage motors are included. The purchaser must return defective
parts or materials at their own expense to Vivon or its authorized representative for inspection within 15 days of receiving replacement
parts; not doing so voids this entire warranty. To maintain this warranty, labor used to remove or install new materials or parts must be
done by an authorized service representative; not doing so voids the remainder of this warranty.
Vivon Life – Coverage From Year Three Through Twenty
Upon notice during the period beginning with the third year of ownership through the twentieth year, Vivon will repair or replace at its
solediscretion any materials determined to be defective due to faulty workmanship or manufacturing flaws. Electronic components,
including the remote control, massage motors are excluded. The purchaser must return defective parts or materials at their own
expense to Vivon or its authorized representative for inspection within 15 days of receiving replacement parts; not doing so voids this
entire warranty. To maintain this warranty, labor used to remove or install new materials or parts must be done by an authorized
service representative; not doing so voids the remainder of this warranty.
21
21
This warranty is valid only for the original purchaser of the product. An original purchaser is one who purchases the product directly from
Vivon Life, LLC or an authorized Reseller of Vivon Life, LLC. If you are not the original purchaser of this product, you take it “as is” and
“with all faults.” If you did not purchase this Vivon product directly from Vivon Life, LLC we will require proof of purchase from you
demonstrating that you are the original purchaser and eligible to make a valid claim under this warranty. This warranty begins on the
“warranty start date” which is the date of purchase for new unused units, and the date of manufacture for units that have been used as
floor or display models. Thus, on a floor model unit, the warranty is a portion of the limited 20-year warranty. If original proof of purchase
is not provided by purchaser, Vivon Life reserves the right to determine if the unit is not covered by this warranty or to use the
manufacturing date as the warranty commencement date.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to every purchaser. This warranty gives the purchaser specific legal rights, and the purchaser may also have other rights, which
may vary from state to state. This warranty is valid in all 50 states, Puerto Rico, and Canada.
Warranty Contact Information
Vivon Life , LLC
By email anytime of day: warranty@vivon.com
By phone during business hours: 1-877-361-7263
22
Notes
Notes
Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
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---

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