ZTE Z331 WCDMA/GSM (GPRS) Dual-Mode Digital mobile phone User Manual
ZTE Corporation WCDMA/GSM (GPRS) Dual-Mode Digital mobile phone
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User Manual
Z331
User Manual
ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: (0086) 755 26779999
Website: http://www.zte.com.cn
E-mail: mobile@zte.com.cn
LEGAL INFORMATION
Copyright © 2011 ZTE CORPORATION.
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by
any means, electronic or mechanical, including photocopying and microfilm, without the prior
written permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make modifications on print
errors or update specifications without prior notice.
Version No. : R1.0
Edition Time: Feb, 2011
Manual No. : 07958450XXXX
Contents
Getting Started ...................................................................................................................... 1
Removing the Back Cover ................................................................................................ 1
Battery ............................................................................................................................... 1
SIM and Memory Cards .................................................................................................... 2
Charging Your Phone........................................................................................................ 4
Powering Phone On/Off .................................................................................................... 4
Getting to Know Your Phone ............................................................................................ 5
Key Functions ................................................................................................................... 6
Idle Mode .......................................................................................................................... 7
Indicators and Icons .......................................................................................................... 7
Main Menu ........................................................................................................................ 8
Entering Text....................................................................................................................... 11
Changing Input Mode ..................................................................................................... 11
Entering Letters ............................................................................................................... 11
Entering Numbers ........................................................................................................... 11
Entering Symbols ............................................................................................................ 11
Calls .................................................................................................................................... 13
Making a Voice Call ....................................................................................................... 13
Using the Address Book ................................................................................................. 13
Using Call Options .......................................................................................................... 13
Receiving Calls ............................................................................................................... 13
Adjusting the Volume ..................................................................................................... 13
Using Call History .......................................................................................................... 13
Messages ............................................................................................................................. 14
Type of Messages............................................................................................................ 14
SMS and MMS................................................................................................................ 14
Voice Mail....................................................................................................................... 15
Message Folders .............................................................................................................. 15
Using Message Options .................................................................................................. 15
Message Settings ............................................................................................................. 16
Using Message Templates .............................................................................................. 16
Address Book ...................................................................................................................... 17
AT&T Address Book ...................................................................................................... 17
Adding Contact ............................................................................................................... 17
Searching Contact ........................................................................................................... 17
Setting Speed Dial ........................................................................................................... 17
Making a Speed Dial ....................................................................................................... 18
Using Address Book Entry Options ................................................................................ 18
Bluetooth ............................................................................................................................. 19
Enabling Bluetooth ......................................................................................................... 19
My Devices ..................................................................................................................... 19
Sending Data ................................................................................................................... 19
Receiving Data ................................................................................................................ 20
Mobile Web......................................................................................................................... 21
Using the att.net Homepage ............................................................................................ 21
Visiting a Website ........................................................................................................... 21
Tools.................................................................................................................................... 22
Alarm .............................................................................................................................. 22
Calendar .......................................................................................................................... 22
Calculator ........................................................................................................................ 22
Tip Calculator ................................................................................................................. 23
Stopwatch ........................................................................................................................ 23
World Time ..................................................................................................................... 23
Currency Conversion ...................................................................................................... 23
Recent Calls .................................................................................................................... 23
Entertainment ...................................................................................................................... 24
Pictures ............................................................................................................................ 24
Video ............................................................................................................................... 24
Music ............................................................................................................................... 24
Voice Recorder ............................................................................................................... 25
Settings ................................................................................................................................ 27
Sound Profile Settings ..................................................................................................... 27
Phone Settings ................................................................................................................. 27
Display Settings .............................................................................................................. 27
Connections Settings ....................................................................................................... 27
Calls Settings................................................................................................................... 28
Security Settings ............................................................................................................. 28
Accessibility ........................................................................................................................ 30
TTY Mode....................................................................................................................... 30
HAC (Hearing Aid Compatibility) Mode ....................................................................... 30
Care and Maintenance ......................................................................................................... 31
General Care ................................................................................................................... 31
General Guidelines .......................................................................................................... 32
Aircraft Safety ................................................................................................................. 32
Hospital Safety ................................................................................................................ 33
Road Safety ..................................................................................................................... 33
Vehicles Equipped with an Airbag ................................................................................. 33
Third Party Equipment .................................................................................................... 33
Declaration of Conformity .............................................................................................. 33
Disposing of Your Phone ................................................................................................ 33
Emergency Service ......................................................................................................... 34
Privacy Information ........................................................................................................ 34
Turn on the HAC Setting ................................................................................................ 34
Copyright Notice ............................................................................................................. 34
Troubleshooting and FAQs ................................................................................................. 35
Specifications ...................................................................................................................... 37
FCC Compliance ................................................................................................................. 38
Radio Frequency (RF) Energy ............................................................................................ 39
Confidential and Proprietary Information of ZTE CORPORATION 1
C h a p t e r 1
Getting Started
Notes: In this User Manual, “press a key” means to press the key and release it, while “hold a key”
means to press the key for at least two seconds and then release it.
Removing the Back Cover
1. Hold the Power/End key to turn off the phone.
2. Lift the bottom of the back cover from the notch and remove the back cover as shown below.
Battery
Installing the Battery
Notes:
• The phone automatically turns off if the battery power is too low.
• If you are not going to use the battery for a long time, remove it from the phone and store it in a cool dry
place.
1. Hold the Power/End key to turn off the phone.
2. Remove the back cover of your phone.
3. Carefully insert the battery with the contacts located against the metal springs.
4. Push down the battery until it clicks into place.
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5.Replace the cover on the back of the phone.
Caution:
• Make sure the cover is lined up before pressing it into place. Do not force it. Doing so will damage the
back cover.
Removing the Battery
1. Hold the Power/End key to turn off the phone.
2. Remove the back cover of your phone.
3. Lift the end of the battery near the bottom of the phone to remove it.
SIM and Memory Cards
Inserting the SIM (Subscriber Identification Module) Card
You can obtain a SIM card from your service provider when you sign on as a subscriber.
Caution:
• Do not bend or scratch your SIM card. Keep the card away from electricity and magnetism.
• Don‟t touch the metal surface of the SIM card. Doing so could cause information on the card to be lost
or destroyed.
• Disconnect the charger and other accessories from your phone and remove the battery before inserting
and removing your SIM card.
1. Hold the Power/End key to turn off the phone.
2. Remove the back cover of your phone.
3. Hold the SIM card with the metal contacts facing downward and the cut corner at the upper right.
Insert the card into the card holder and push it until it clicks into position.
4. Replace the cover on the back of your phone.
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Removing the SIM Card
1. Hold the Power/End key to turn off the phone.
2. Remove the back cover of your phone.
3. Gently remove the SIM card from the card holder.
Inserting the Memory Card
The memory card gives your phone a very large memory capacity. This allows you to save multimedia
data, including images, photos, MP3 audio fi les, and ringtones. You can also use this memory card to
store other files.
Tips:
• Your phone can support a memory card with the capacity up to 8 GB.
1. Hold the Power/End Key to power off the phone.
2. Remove the back cover and battery.
3. Push the cover of the memory card slot with designated direction and lift it up.
4. Carefully place the memory card into the memory card slot and lock the cover as shown below.
5. Reinsert the battery, replace the back cover, and turn the phone on.
Caution:
• Only use approved memory cards for this device. Any use of unapproved memory cards might cause
loss of data or damage to your phone.
Removing the Memory Card
1. Hold the Power/End Key to power off the phone.
2. Remove the back cover and battery.
3. Push with the designated direction and lift the cover of the memory card slot.
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4. Carefully remove the memory card.
Charging Your Phone
Your phone uses a rechargeable battery. When you first unpack the phone, the battery is not fully charged,
but there might be enough power to turn on the phone. You can use the provided charger to charge the
phone battery.
1. Open the USB port cover.
2. Insert the charger‟s USB adapter into the USB port.
3. Plug the charger into a standard AC wall outlet.
4.When the battery is fully charged, unplug the charger and disconnect it from the phone.
Notes:
• The phone automatically switches off if the battery power is too low.
• Make sure the charger‟s connector is inserted correctly. Do not force the connector into the port.
• The battery will remain fully charged for 3 to 4 hours.
• Only use the charger provided by the original provider. Using an unapproved charger might be
dangerous and violate the authorization and warranty rules of the phone.
• If the phone is used too often when the battery is low or not used for a long time, the screen may not
display the charge indicator until the battery has been continuously charged for 10 to 40 minutes.
• To get the maximum performance out of your battery, it is recommended that you completely charge
the battery before using the phone for the first time. A new battery‟s full performance is only reached after
three complete charge and discharge cycles have been finished.
• Charging is only possible within a temperature range of 32°F to 113°F.
Powering Phone On/Off
Notes:
• Do not turn your phone on in areas in which wireless phone use is not permitted, or when it could
cause interference or danger.
Hold the Power/End Key to turn your phone on or off.
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Earpiece
Internal Display
4-Way Navigation Key
OK Key
Left Soft Key
Right Soft Key
Send Key
End Key
Clear&Back Key
Task Key
Speaker Key
* Key
# Key
Microphone
Back Cover
Speaker
Tips:
• When prompted, enter your PIN (Personal Identification Number) code or handset code and press the
OK Key.
• The PIN code is the password provided by your network service provider. You cannot use the SIM
card without it.
• When the PIN code or handset code is accepted, the phone automatically searches for the network.
After a few seconds, your phone displays idle mode.
Getting to Know Your Phone
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Camera Key
Volume Key
Camera Lens
External
Display
Charger/USB
Port
Key Functions
Key
Description
OK Key
From idle mode, press to open att.net. In lists and menus: Press to start an
application/function.
4-Way
Navigation
Key
From idle mode: Used to activate preset functions. In lists, messages, and menus: Used
to scroll up, down, left, and right.
Left Soft
Key/ Right
Soft Key
The bottom line of the display shows the options that can be selected using the Left and
Right Soft Keys. The options change depending on the application/function being used.
Send Key
Press to dial or answer calls. From idle mode: Press to show a list of all calls.
Power/End
Key
Hold to turn the phone on/off. Press to end a call. Press to reject an incoming call. Press
to cancel dialing. Press to return to idle mode.
Volume
key
Adjust the volume of the phone.
Camera
Key
Press to activate multitask manager.
Task Key
Shortcut to start Task Manager application in all scenarios.
Speaker
Key
Press to open the speaker while calling.
Clear &
Back Key
Press to delete the character on the left of the cursor when entering text or numbers.
Hold to delete all characters during text entry. Press to return to the previous page when
navigating menus or browsing the internet.
Number
Keys
Press the number keys to enter a phone number.
* Key
Press to enter *. From idle mode, hold to lock the keypad. In an editing screen: Press to
enter punctuation and symbols.
# Key
Press to enter #. In an editing screen: Press to change the input method. From idle mode:
Hold to activate meeting mode with vibration.
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Indicators and Icons area
Time and Date area
Text and Graphics area
Soft key function indicators
Idle Mode
After powering on the phone, when the name of the network is displayed on the screen, the phone is in
idle mode and ready for use. The display has 4 areas:
Indicators and Icons
Indicator
What it means
Signal strength
3G network
EDGE network
GSM network
New SMS
New MMS
New Email
New voicemail
Mute and vibrate
Headset mode
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GPRS attach (blue and red)
Bluetooth on
All calls divert
Battery status
Missed call
Roaming
HSDPA mode
The message memory is full
Vibrate and ringing
Headset and vibrate mode
GPRS in use (orange and purple)
Alarm
Main Menu
From idle screen, press the Right Soft Key for Menu to access the main menu.
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Icon
What it
means
Description
AT&T
GPS
Contains GPS applications like AT&T Navigator
Messaging
Send and read SMS or MMS messages
Email &
IM
Mobile email and Instant Messaging
Mobile
Web
Access the web with att.net
App
Center
Online App store
YPMobile
Yellow pages
AT&T
Music
Mobile music experience
Address
Book
Add and edit contacts
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Social Net
Access social networks like Facebook, Myspace, and more
My Stuff
Contains applications and tools such as Alarm, Calendar, and more
Online
Locker
Access online storage for AT&T Mobile Share
Settings
Set up and personalize your phone
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C h a p t e r 2
Entering Text
Changing Input Mode
You can enter text into your phone using the following input methods: ZiAbc, abc, Abc, ABC, and
number input. You can also switch the language between English and Spanish.
Current Text Mode
When you are in a field that allows characters to be entered, the text input mode indicator is shown in the
upper right corner of the display.
Changing Input Mode or Language
Press the # Key and select an input method or language.
Using Predicative Text (ZiAbc)
The predictive text method is based on a built-in dictionary and generates words from the combination of
letters pressed.
1. Press each key once that corresponds to the letter you want to enter. The letters are shown on the
display as they are entered. The list of candidate words changes as each key is pressed.
2. When the candidate words are displayed, use the Navigation Key to highlight a candidate word and
then press the OK Key to Select.
3. Press the 0 Key to insert a space, or press the * Key to select symbols.
4. Press the Clear Key to delete the letter to the left of the cursor. Hold the Clear Key to delete all
entered text to the left of the cursor.
Entering Letters
Press a number key (2-9) multiple times until the preferred letter is shown on the screen. Press once to
enter the first letter on the keypad, press twice quickly to enter the second letter, and so on.
Press the 0 Key to add a space.
Press the 0 Key twice quickly or hold the 0 Key to enter 0.
Notes:
• When using “Abc” mode, only the first letter will be capitalized.
• After entering the first capital letter, the input mode will be changed to “abc” automatically.
Entering Numbers
Press the # Key and select 123. The input method icon (此处更换为 123 输入法的图标) is shown on the
display. You can enter numbers directly using the number keys.
Tip:
• When using the number input, you need to switch to other text input methods if you want to input a
space by pressing the OK Key.
Entering Symbols
1. Press the * Key.
2. Use the Navigation Key to select a symbol.
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3. Press the OK Key.
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C h a p t e r 3
Calls
Making a Voice Call
1. In standby mode, enter a phone number.
2. Press the Send Key to call the number.
Using the Address Book
1. From idle mode, select Menu > Address Book.
2. Highlight a contact and press the Send Key to call the contact.
Using Call Options
During a call, you can press the Left Soft Key for more options. The options vary depending on the
functions you are currently using.
Hold/Unhold: Put the current call on hold or retrieve the call.
End call: End the current call.
Record: Record the current call. Press the OK Key to stop recording.
DTMF off/on: Enable or disable the sending of the DTMF tones.
Message: Switch to the Messaging menu during a call.
Contacts: Switch to the Address Book menu during a call.
Browser: Browse the Internet during a call.
Receiving Calls
When a voice call comes in, press the Send Key to answer the call. Press the OK Key to answer the call
with the speaker phone on.
Tip:
• If you have connected a headset to the phone, you can press the button on the headset to answer the call.
Adjusting the Volume
During a call, press the Volume Keys to adjust the earpiece or speaker volume.
Using Call History
From idle mode, press the Send Key to check the All calls log.
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C h a p t e r 4
Messages
Type of Messages
Your phone provides the following message types:
Text Messages (SMS)
Multimedia (Picture) Messages (MMS)
Instant Messages (IMs)
The Short Message Service (SMS) lets you send and receive text messages to and from other mobile
phones and email addresses. To use this feature, you may need to subscribe to your service provider‟s
message service.
The Multimedia Messaging Service (MMS) lets you send and receive multimedia messages (such as
picture messages) to and from other mobile phones and email addresses. To use this feature, you may
need to subscribe to your service provider‟s multimedia message service.
SMS and MMS
Sending a New SMS Message
1. Select Menu > Messages > Messages > New message > Text message, and press the OK Key
[Select].
2. Enter the recipient(s) party‟s number. (Or Press the OK Key [Contacts] to choose the recipient(s) from
Directory.)
3. Press the Down Key twice to the text field.
4. Edit the message.
Select Left Soft Key > Templates/My words to insert pre-set message or my words.
4. Press the OK Key [Send] to send the message.
Sending a New MMS Message
1. Select Menu > Messages > Messages > New message > Multimedia message, and press the OK Key
[Select].
2. Enter the recipient‟s number. Or press the OK Key [Contacts] to choose the recipient(s).
3. Press the Down Key twice to access the Title field.
4. Enter the title of your MMS message.
5. Press the Down Key to the text field.
6. Edit the message. Press the OK Key [Insert] to insert the image, audio, or video.
7. Press the Left Soft Key [Options] and select Send to send your message.
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Notes:
• To save an unfinished message, press the Left Soft Key for Options and select Save to save it to the
Drafts folder.
• Messages in Outbox and Drafts folder can be edited and sent.
Viewing a Message
The or envelope icon will appear on the information bar to identify you that you have
received a new message.
Press the OK Key twice to view the message.
Or from idle mode, select Menu > Messaging > Inbox to check your messages.
Voice Mail
Voice Mail Settings
From idle mode, select Menu > Messaging > Settings > Voicemail number to check the voicemail
number. Your voicemail phone number is preset by your service provider. You do not need to set it
manually.
Receiving a Voice Mail
When the system sends you a message notifying you that there is a new voicemail, from idle mode, hold
the 1 Key to access the voicemail service.
Notes:
• Contact your service provider for more information on using the voicemail service.
Message Folders
The Inbox folder contains all of your received messages. In this folder you can view your received
messages and reply to them or forward messages to another recipient.
The Outbox folder contains all messages that were not sent during the last attempt. In this folder you can
edit or resend your messages.
The Sent folder contains messages that were sent successfully. From this folder you can edit or forward
messages to another recipient.
The Drafts folder contains drafts and unfinished messages. In this folder you can complete or resend
your messages.
The Saved messages folder contains messages that you moved from the Inbox.
Notes:
• You cannot receive new messages if the message memory is full.
• The total amount of space available for saving messages is determined by the space available on the
phone and SIM card.
Using Message Options
While viewing the contents of the Inbox, press the Left Soft Key to access the following options, which
apply to the highlighted text message:
Reply: Reply to the message.
Call Sender: Call back the originator of the message.
Save number: Save the originator‟s number to your Address Book.
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Delete: Delete this message.
Lock/Unlock: When the message is locked, you will not be able to delete it.
Forward: Forward this message.
Sort: Select to sort the messages by time or read/unread.
Message Settings
From idle mode, select Menu > Messaging > Settings to change the MMS/SMS/ Templates settings.
MMS Settings (Multi. msg. setting)
Retrieval Settings: You have two choices:
Automatic: Retrieve the new multimedia message automatically without selecting the notification
message and receiving.
Manual: Retrieve the new multimedia message manually.
Time per page: Set the play time of each page.
Anonymous Msg.: You can choose to accept or refuse anonymous messages.
Connections: Please consult the service operator for detailed information.
PUSH Message: You can accept or reject PUSH messages.
SMS Settings (Text msg. setting)
SMS center number: Service center number given to you by your service provider.
Template Settings
The phone has 10 templates for SMS/MMS, and you can edit them.
Using Message Templates
1. From idle mode, select Menu > Messaging > Create message.
2. Move to the Text field and select Options > Template.
3. Select a template and press the OK Key to insert the template.
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C h a p t e r 5
Address Book
You can store contacts with a variety of phone and fax numbers and additional address details.
The phone can store up to 500 items. The capacity of the phone book on your SIM card depends on the
type of SIM card provided by your service provider. The saved location is identified by the icon shown
before the contacts.
AT&T Address Book
AT&T Address Book automatically synchronizes your contacts between your phone and online address
book. This means that you can easily restore contact information if you ever upgrade, damage, or lose
your phone.
To Activate AT&T Address Book:
Follow the prompts that are shown the first time you open the address book on your phone, or manually
activate from your contact list via Options > Settings > AT&T Address Book.
Manage Your Contacts Online: Visit http://att.com/addressbook
Add or edit contacts
Import contacts from other address books
Add contacts from Yellowpages.com
Find maps and directions for contacts
Send text messages to contacts or groups
Adding Contact
1. Select Menu > Address Book > Left Soft Key [Options] > Add New contact, and press the OK Key
[Select].
2. Enter the information of contact, such as name, number, and so on.
3. Press the Left Soft Key [Save] to save the new contact.
Searching Contact
1. Select Menu > Address Book to view all the contacts on your phone.
2. Enter a letter, and then the phone will show all the contacts starting with such a letter.
Eg: To search “John”, press the 5 Key once for „j‟. All names starting with „J‟ or „j‟ are displayed.
3. Refine the search by entering a subsequent letter that can occur anywhere in the name.
Eg: „Jn‟ will find „John‟ and „Julian‟, but not „James‟.
Setting Speed Dial
1. In standby mode, press Menu > Address Book.
2. Use the Navigation Keys to select a contact, press the Left Soft Key [Options] and select Set as speed
dial.
3. Press the Up Key or Down Key to select an empty slot.
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4. Press the OK Key [Assign] to finish.
5. Press the Right Soft Key[Back] to return to the previous menu. Or press the End Key to return to the
idle screen.
Making a Speed Dial
Notes:
The 1 Key is reserved for the Voicemail number.
1. In standby mode, press and hold the corresponding number key (2 to 9) in the speed dial list to make
the call.
2. Press the End Key to end the call.
Using Address Book Entry Options
1. From idle mode, select Menu > Address Book.
2. Scroll to the desired contact and press the Left Soft Key for more options:
Call: Call the highlighted contact.
Add new contact: Create a new contact.
Send message: Send SMS or MMS messages to this contact.
Edit contact: Edit this contact information.
Delete contact: Delete this contact.
Share contact info: Send this contact as a business card via MMS message.
Add to: Add this contact to a group: Family, Friends, or Work.
Add new group: Create a new group.
Set as speed dial: Set speed dial for this contact.
Settings:
SIM management: Copy contacts to or from the SIM card, or delete contacts from the SIM card.
Delete multiple: Delete a batch of contacts.
Speed dial: View and edit the speed dials list.
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C h a p t e r 6
Bluetooth
Your phone includes support for Bluetooth, which can be used to connect your phone to a wireless
headset. You can also use it to transfer files between your phone and other Bluetooth devices, such as
another phone or a laptop. Not all applications or devices can be supported because Bluetooth is an open
forum and different manufacturers have different standards and implementation.
Enabling Bluetooth
By default Bluetooth is disabled on your phone. If you enable Bluetooth and turn off the phone, Bluetooth
will be disabled. When you turn the phone on, Bluetooth will automatically be enabled.
1. From idle mode, select Menu > Settings > Connections > Bluetooth.
2. Set Bluetooth to On.
3. Go down to Discoverable and set it to On.
4. Go down to My Bluetooth Info and enter the phone name.
5. Press the OK Key to save the settings.
Notes:
Set Discoverable to On to allow your phone to be found by compatible devices.
My Devices
6. From idle mode, select Menu > Settings > Connections > Bluetooth > My devices.
7. Press the OK Key to search for available Bluetooth devices.
8. Highlight a device from the list and press the OK Key.
9. To connect to the device, enter the passcode when prompted and press the Left Soft Key for Pair.
There are two options for Bluetooth connection:
Automatic: Set another Bluetooth device that is connecting to your phone as an authorized device.
Always Ask: Set another Bluetooth device that is connecting to your phone as an unauthorized device
that must ask before connecting.
Tip:
Some devices don‟t connect to another Bluetooth device automatically. You need to highlight the device
name in the My devices list and press the OK Key to connect with it.
Sending Data
Before sending data, please confirm the following two items:
• Bluetooth function is enabled.
• The paired device is visible, paired, and connected.
1. Select your desired file, and select Left Soft Key [Options] > Send > Via Bluetooth.
2. Select the aim device from the device list, and press the OK Key to send.
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Receiving Data
1. Enable Bluetooth function.
2. If the paired device tries to send a file to your phone, one popup dialogue will appear in your screen.
3. Press the Left Soft Key [Yes] to accept the incoming file, or press the Right Soft Key [No] to reject
the incoming file.
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C h a p t e r 7
Mobile Web
Browse the web directly from your mobile phone. Check the weather, visit your favorite websites, and
enjoy access to the Internet on the go. From idle mode, select Menu > Mobile Web.
Using the att.net Homepage
The att.net homepage features three tabs, which you can access by scrolling left or right with the
Navigation Key:
Web: enter a web address; search the Internet with Yahoo!® ; use, add, or manage shortcuts; view social
networks; find movie information and buy tickets; and access your account.
Local: set your location, search locally, see maps and traffic, find movie showtimes, get local
information, check the weather, and see local news updates.
Popular: get the latest updates on news, finance, sports, entertainment, and more; use email, instant
messaging, and social networking.
Visiting a Website
1. From the att.net homepage, press down on the Navigation Key to highlight the address bar and press
the OK Key.
2. Enter a web address and press the OK Key.
3. To access a link on a website, scroll to it using the Navigation Key and press the OK Key.
Mobile Web options:
Home: return to the att.net homepage.
Go to URL: enter a new web address.
Go to Search: enter search terms.
History: view your web browsing history.
Go to Bookmarks: access your list of favorite sites.
Add to Bookmarks: add a site to your list of favorites.
Reload: reload the current page.
Find in Page: search the page for a term.
Settings: adjust browser settings.
Help: find help and answers to frequently asked questions.
Exit: exit the web browser.
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C h a p t e r 8
Tools
Alarm
This feature allows you to set an alarm to ring at a specific time.
1. From idle mode, select Menu > My Stuff > Tools > Alarm.
2. Press the OK Key for Edit and configure the alarm as required using the Alarm Setup Screen:
Alarm Time
Set as required
Alarm Type
Daily, Workday, Weekly, Once
Snooze
Off, 5, 10, 15, 30 minutes
Ringtone
On/Off
Ringtone Type
ATT tone.mid, select Edit to change
Alarm Remark
Optional
Tips:
If the alarm time has passed, it cannot be saved.
Even if the phone is turned off, the alarm will automatically turn the phone back on so that it can
ring.
Calendar
With this feature, you can use the calendar, set appointments, and view events.
1. From idle mode, select Menu > My Stuff > Tools > Calendar.
2. Press the Left Soft Key for Options to access the following:
New: Add a meeting, memo, or anniversary.
Week view: View the schedule of the current week.
Go to date: Enter a date and view the scheduled events of that day.
Delete entry: You can choose to delete entries On this day, Before date, or All entries.
Settings: You can set the Calendar alarm tone, Default view, and Week starts on.
Memory Info: Shows the current memory usage.
Calculator
With this feature, you can use the phone as a calculator. The calculator provides the basic arithmetic
functions; addition, subtraction, multiplication, and division.
1. From idle mode, select Menu > My Stuff > Tools > Calculator.
2. Enter the first number using the Number Keys.
3. Enter the operation for your calculation by pressing up, down, left, or right on the Navigation Key.
4. Enter the second number.
5. Press the OK Key for Equal to view the result.
Tips:
Press the Clear & Back Key to clear digits and results.
Press the * Key to toggle the number between positive and negative.
Press the # Key to enter a decimal point.
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Tip Calculator
With this feature, it will be easy to calculate the tip or determine how much each person should pay in
your group.
1. From idle mode, select Menu > My Stuff > Tools > Tip Calculator.
2. Enter the total bill by using the Number Keys.
3. Type the tip amount (in percentage) you would like to leave.
4. If the cost is shared by more than one people, please enter the number of the people into the split field.
5. At bottom of the calculator, the amount you need to pay will be displayed.
Stopwatch
With this feature, you can measure time and take split times or lap times, for example, in different sports.
1. From idle mode, select Menu > My Stuff > Tools > Stopwatch.
2. Select Start to start timing.
3. Select Stop to stop the timing during the operation and view the duration of time.
4. Select Contin. to continue timing.
5. Select Reset to reset the stopwatch.
World Time
With this feature, you can check the current local time and date for major cities around the world.
1. From idle mode, select Menu > My Stuff > Tools > World time.
2. Press left or right on the Navigation Key to view the time of desired city.
3. Press the OK Key to save the selected city time as the time setting on your phone.
4. Press the Right Soft Key to exit.
Currency Conversion
This feature allows you to convert foreign currency to domestic currency.
From idle mode, select Menu > My Stuff > Tools > Currency conversion.
Exchange rate: Enter a currency exchange rate.
Foreign amount: Enter the amount of foreign currency to be converted.
Local amount: The conversion result displays.
Tips:
Press the Left Soft Key to enter a decimal.
Recent Calls
With this feature, you can check the call log and call duration.
From idle mode, select Menu > My Stuff > Tools > Recent Calls.
Call log: You can check All calls, Missed calls, Received calls, and Dialed calls logs.
Call Info: You can check the Last call duration and All calls duration. You can also clear all the call
duration timers by pressing the OK Key for Clear. To reset the timers you will need to enter the
phone‟s lock code. The default lock code is 0000.
Notes:
All calls information can also be accessed by pressing the Send Key while in idle mode.
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C h a p t e r 9
Entertainment
Your phone allows you to use a camera, video camera, and voice recorder to take photos, shoot video
clips, record voice memos, and more.
Pictures
Your phone includes a photo management function. Photos in the phone‟s memory or on the external
memory card can be browsed, transmitted, set as wallpaper, moved, renamed, copied, and deleted.
Caution:
The preloaded photos on the phone cannot be transmitted or deleted.
Taking a Photo
Your phone has an integrated digital camera, which allows you to capture images.
1. From idle mode, select Menu >My Stuff > Tools > Camera. Or from idle mode, hold the Camera
Key to start the camera
2. Aim the camera lens at a subject.
3. Press the OK Key to take the photo; press it again to save.
Viewing Pictures
You can use the following method to view the photos:
1. From idle mode, select Menu > My Stuff > Pictures > My pictures.
2. Highlight a photo and press the OK Key for Open.
Video
Your phone allows you to record, store, and play video files.
Recording a Video
You can use the video camera to record video clips.
1. From idle mode, select Menu > My Stuff > Tools > Camera.
2. Press right on the Navigation Key to switch to video camera mode.
3. Press the OK Key to start recording.
4. Press the OK Key to pause.
5. Press the OK Key for Continue to resume recording.
6. Press the Right Soft Key for Stop to stop recording.
7. Press the OK Key for Save.
Playing Videos
You can use the following method to play a video.
1. From idle mode, select Menu > My Stuff > Video > My Videos.
2. Highlight a video and press the OK Key to play it.
Music
When you have audio files stored in your phone, you can create a playlist. This allows you to set the order
in which the audio files are played.
Playing an Individual Music File
You can use the steps below to play a sound file.
1. From idle mode, select Menu > My Stuff > Audio > My Audio.
2. Highlight a sound file and press the OK Key to play it.
AT&T Music
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The AT&T Music application centers on three key music experiences: Play, Discover, and Shop. It
includes a free-of-charge music player to play your music files and create playlists, as well as additional
radio, song purchase, and lyric and song match functionality to enhance your music experience on the
phone.
Starting AT&T Music
1. From idle mode, select Menu > AT&T Music.
2. Accept the terms and conditions of service.
3. The screen then displays a warning that this feature uses large amounts of data and recommends
subscribing to an unlimited data plan. Select Continue.
4. Select Let’s Go! to take a quick tour of AT&T Music. Select Next as each screen displays.
Notes:
The first time you launch AT&T Music, the device plays an introductory tutorial. Some activities within
AT&T Music require a monthly subscription for access. A free 3-day trial of all AT&T Music services is
included upon first use. After the trial, you may subscribe or continue accessing the free local music
player and Shop features.
Play Screen
Allows you to play the music you own via the My Library feature and to listen to streaming music from
Genre and Personal radio stations.
Play screen options:
My Favorites: allows you to access shortcuts to favorite artists, albums, songs, and radio stations.
My Library: allows you to access all the music on your phone. Create or manage playlists and find music
by artist, album, song, or genre.
Genre Radio: allows you to access pre-programmed stations ranging from today‟s hits to deep cuts for
the music enthusiast.
Personal Radio: an easy-to-use personal listening experience started by entering an artist, song, or genre
that customized to your tastes by song ratings.
Settings & Support: contextual settings for AT&T Music and help and support in the Play section.
Discover Screen
Provides the ability to search the AT&T Music song catalog for songs by favorite artists. Song Match
enables users to quickly find the name and artist of a song by holding their phone up to a song playing on
the radio, TV, or jukebox, and Lyric Match allows lookup of artist/song information based on song lyrics.
Discover screen options:
Search Shop: allows you to search for songs and albums available from AT&T Music.
Song Match: allows you to identify nearly any song by holding your phone up to the music and recording
a short clip.
Lyric Match: allows you to look up songs by only entering a few words.
View Match History: allows you to see all of the songs you matched via Song and Lyric Match.
Settings & Support: contextual settings for AT&T Music and help and support in the Discover section.
Shop Screen
Shop is a full music catalog where users can search for their favorite songs and artists and preview, buy,
and play songs or albums directly from their AT&T mobile phone. Fast, easy access to music is also
available by browsing top songs, new releases, featured artists, and genres.
Shop screen options:
Top Downloads: allows you to access the most downloaded music.
New Arrivals: allows you to access new music that was not previously available.
Featured Artists: allows you to access music of the presently featured artists.
View Genres: allows you to view the different music genres that you may select from.
Purchase History: allows you to see a history of all of your purchases.
Settings & Support: contextual settings for AT&T Music and help and support in the Shop section.
Voice Recorder
This function allows you to record a voice memo. You can also set the voice memo as a ringtone.
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1. From idle mode, select Menu > My Stuff > Tools > Voice recorder.
2. Select Start to start recording your voice memo.
3. Select Pause to pause the recording.
4. Select Contin. to resume recording.
5. Select Stop to stop recording.
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C h a p t e r 10
Settings
Sound Profile Settings
You can set and edit an appropriate profile depending on your current environment.
1. From idle mode, select Menu > Settings > Sound Profiles.
2. Select a profile and press the Left Soft Key for Edit.
Select Voice call ringtone to set the voice call ringtone.
Select Ring volume to set the volume of the ringtone.
Select Ring type to set the ring type.
Select Message tone to set the notification ringtone for an incoming message.
Select Keypad tone to enable or disable keypad tone.
Select Warning tone to turn the warning tone on or off.
Select Power on/off sound to turn on/off the sound that plays while powering on/off the phone.
Select Earpiece volume to set the volume in the earpiece.
Phone Settings
From idle mode, select Menu > Settings > Phone.
Select Language to set the current display language.
Select Time and date to set the date, time, and time style.
Select Missed calls alert to enable or disable the notification for missed calls. Choose for the alert to
repeat every 5 minutes, 10 minutes, 15 minutes, or 30 minutes.
Select Shortcut keys to assign a navigation key as a shortcut for a function, such as the calendar.
Select Own phone number to display your phone number in idle mode to remind you which SIM card
you are using.
Select TTY setting to enable the TTY function. Please refer to Accessibility > TTY Mode.
Select HAC setting to enable you to hear the phone audio through a hearing aid with a telecoil. Please
refer to Accessibility > HAC Mode.
Select Master Reset to reset the phone to the default factory settings.
Select Master Clear to clear all user data and reset the phone to the default factory settings.
Display Settings
From idle mode, select Menu > Settings > Display.
Select Wallpaper and select a photo saved in Pictures or Other files. This will be used as wallpaper,
which is shown in idle mode.
Select Backlight duration to adjust the backlight duration.
Select Main menu view to set the main menu to be displayed as List or Grid.
Select Brightness to adjust the screen brightness.
Select Keypad light to adjust how long the backlight for the keypad remains on.
Select Owner name to enter the owner name. This is displayed in idle mode.
Select Greeting to enter a text greeting to be shown on the display when the phone is turned on.
Connections Settings
From idle mode, select Menu > Settings > Connections.
Select Bluetooth to set up your phone as a Bluetooth device.
Select Access point settings to add to, edit, or view the access point list.
Select Profile connect to create or edit the connection data for a service provider.
Select PC connection to choose the connection method between your computer and the phone.
Select Data service to enable or disable Data service and International data roaming.
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Calls Settings
Call forwarding
Call forwarding allows you to divert your incoming calls to another phone number. Contact your service
provider for more information and availability.
Call Waiting
If a call comes in when you are already on a call, you are notified with a call waiting tone. The phone
shows the number/name of the waiting call. Contact your service provider for more information.
Send My Number
This function allows you to send or hide your phone number when making calls. You can also select Set
by network. The network then chooses whether to show/hide the phone number. This function requires
network support.
Open Flip to Answer
This function allows you to answer an incoming call by directly opening the flip, but without pressing the
Send Key or OK Key.
Any Key to Answer
This function allows you to answer an incoming call by pressing any key on the keypad, without
limitation to the Send Key or OK Key.
Security Settings
Phone Password
A password can protect your phone and help avoid illegal use. If your phone is password protected, you
will have to enter the correct password when the phone is turned on.
For a newphone, the protection function is not activated by default, and the default password is
0000.
From idle mode, selectMenu > Settings > Security > Activate security codes > Phone lock code to
start or stop password protection.
From idle mode, select Menu > Settings > Security > Change security codes > Phone lock code to
change the phone‟s password. It is suggested that you change the password to something you will
easily remember.
Notes:
Please remember the password you set. Without it your phone cannot be used normally and you will
need to contact your service provider to unlock it.
Contact your service provider for more information.
PIN Codes
A PIN code is the personal identification code used by the SIM card. Its purpose is to avoid illegal use of
your SIM card. The correct PIN code should be entered when the new phone is first turned on, otherwise
the phone will only be able to make emergency calls.
For a new card, the default code is supplied by the service provider.
From idle mode, select Menu > Settings > Security > Activate security codes > PIN code to enable
or disable the PIN code.
From idle mode, select Menu > Settings > Security > Change security codes > PIN code to change
the PIN code.
If you enter the wrong PIN code three times in a row, the phone will lock the SIM card and prompt
you to enter a PUK code to unlock it.
Notes:
If you change the PIN code, please remember the new number.
PIN2 is needed for some settings. Use the same procedure as for the PIN code.
PUK Codes
A PUK code is the unlock code for the SIM card. When the SIM card is locked, you have to enter the
correct PUK code and then enter the new PIN code. The SIM card can then be used normally.
A PUK code may be supplied with a new card. Contact your service provider for more
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information.
A PUK code can only be entered10 times in a row. If you enter the wrong PUK code more than 10
times, the SIM card will be locked indefinitely.
Notes:
If a PUK code is supplied with the new card, please store it safely.
Fixed Dial Numbers
If you enable fixed dial numbers, you cannot dial phone numbers that are not in the FDN list.
FDN List
Allows you to create a list of fixed dial numbers.
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C h a p t e r 11
Accessibility
TTY Mode
Your handset is a TTY-compatible device. Simply connect the TTY equipment to the headset jack.
1. From idle mode, select Menu > Settings > Phone > TTY setting.
2. Select one of the following options and press the OK Key for Select.
Full: Users who cannot talk or hear may use this setting to send and receive text messages through TTY
equipment.
Read & talk: Users who can talk, but cannot hear, may use this setting to talk through the phone and
receive responses via text messages.
Write & hear: Users who can hear, but cannot talk, may use this setting to listen to the other party and
respond via text messages.
Off: Users who can hear and speak may use this setting to disable TTY support.
HAC (Hearing Aid Compatibility) Mode
This phone supports HAC (Hearing Aid Compatibility) function. When you turn on the Hearing Aid
Mode and use a hearing aid with a telecoil to answer the phone, it will help you hear more clearly while
speaking on the phone. For more detailed information on HAC, please refer to Care and Maintenance >
Turn on the HAC Setting.
1. From idle mode, select Menu > Settings > Phone > HAC setting.
2. Select On or Off and press the OK Ke for Select to confirm.
Your Z331 has been tested for hearing aid device compatibility and has an M3/T4 rating.
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C h a p t e r 12
Care and Maintenance
General Care
Your handset contains delicate electronic circuitry, magnets and battery systems. You should treat it with
care and give particular attention to the following points:
• Do not allow the handset, battery or accessories to come into contact with liquids or moisture at any time.
Do not immerse the handset in any liquid.
• Do not place the handset alongside computer disks, credit cards, travel cards and other magnetic media.
The information contained on disks or cards may be affected by the handset.
• Do not place anything in the folded handset.
• Do not paint the handset.
• Do not leave the handset or the battery in places where the temperature could exceed 60 °C, e.g. on a car
dashboard or a windowsill, behind glass in direct sunlight, etc.
• Do not remove the handset‟s battery while the handset is switched on.
• Take care not to allow metal objects, such as coins or key rings to contact or short-circuit the battery
terminals.
• Do not dispose of battery packs in a fire. The handset‟s Li-ION batteries may be safely disposed of at a
Li-ION recycling point.
• Do not put the handset‟s battery in your mouth, as battery electrolytes may be toxic if swallowed.
• Do not attempt to dismantle the handset or any of its accessories.
• This equipment is fitted with an internal battery; take it to a qualified service engineer when the
replacement of the battery is required.
• There is a risk of explosion if the battery is replaced with an incorrect battery type. Dispose of the used
battery in accordance with the manufacturer‟s instructions.
• Do not put a battery into a microwave oven, dryer, or high-pressure container.
• Do not contact battery directly to an electric outlet or cigarette lighter charger. Use only approved
charger units.
• Do not pierce battery with a sharp object such as a needle.
• When the battery is thrown away, be sure it is non-conducting by applying vinyl tape to the (+) and (-)
terminals.
• Do not disassemble or modify the battery.
• Do not drop, throw, or subject the handset to rough treatment.
• Stop using the battery if abnormal heat, odor, discoloration, deformation, or abnormal condition is
detected during use, charge, or storage.
• In the unlikely event of a battery leak, keep the battery discharge away from your eyes or skin. If the
leakage does come into contact with the eyes or skin, please flush thoroughly in clean water and consult
with a doctor.
• Do not use a damaged or deformed battery.
• Do not solder a battery directly.
• Remove the battery whose life cycle has expired from equipment immediately.
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• The earpiece may become warm during normal use. Also, the handset itself may become warm while the
battery is being charged.
• When a handset is in vibration mode, the vibration can sometimes cause the handset to move.
• Be careful not to place the handset near heat sources (such as a heater) or too close to the edge of the
table.
• Use a damp or anti-static cloth to clean the handset. Do not use an ordinary dry cloth or electrostatic
cloth. Do not use chemical or abrasive cleaners as these could damage the casing.
• Third party equipment: The use of third party equipment, cables or accessories, not made or authorized
by manufacturer, may invalidate the warranty of your handset and also adversely affect the phone‟s
safety/operation.
• Remember to make backup copies of all important data on your handset.
• Remember to recycle: the cardboard packing supplied with this handset is ideal for recycling.
Caution:
Caution explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the
instructions.
General Guidelines
• In some countries national law unapproved private copying of copyrighted material. Please check the
national legislation of the applicable country concerning the use of such material.
• Many jurisdictions have laws and regulations about taking pictures in public or private areas and
regarding the processing and further use of such pictures. The manufacturer encourages its customers to
obey all laws and to respect the personal rights of others.
• Please check roaming agreement availability with your service provider.
• The use of mobile phones is not allowed in some radiation sensitive areas, such as hospitals, research
centers and airplanes. The user is responsible to power-off the device. If there is any uncertainty, you
should remove the battery from the handset.
• Observe any signs that indicate powering off your handsets, such as those near gas stations, or explosives
and power off the handset/device immediately.
• If you have a heart condition, be careful with the settings of call vibration or tone volume.
• Do not allow children to play with the handset, charger or batteries.
• Do not use the handset where blasting is in progress.
• Do not try to make a call or conversation while the temperature of charging battery is above 50°C.
• Take care not to put your handset in the back pocket of your trousers or skirt and then sit on it. Also, do
not put your phone at the bottom of bag where it may subject to excessive weight or pressure. Doing so
may damage the LCD and camera lens and cause them malfunction.
• The operation of some medical electronic devices, such as hearing aids and pacemakers, may be affected
if a handset is used next to them. Observe any caution signs and the manufacturer‟s recommendations.
• Do not leave the handset discharged or without a battery for a long time, otherwise some data may be
erased.
• Your phone contains metal, which may cause you an itch, a rash or eczema depending on your physical
condition.
Aircraft Safety
• Power off your phone before the airplane takes off. In order to protect airplane‟s communication system
from interference, it is prohibited to use mobile phone in flight. If you want to use mobile phone before
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the airplane takes off, you should get aircrew‟s permission according to safety regulations.
• If the mobile phone has the function of automatic timing power-on, please check your alarm setting to
ensure that your phone will not be automatically powered on during the flight.
Hospital Safety
• Switch off your phone and remove the battery in areas where the use of handsets is prohibited.
• Follow the instructions given by the respective medical facility regarding the use of handsets on their
premises.
Road Safety
• You must exercise proper control of your vehicle at all times. Give your full attention to driving.
• Observe all of the recommendations contained in your local traffic safety documentation.
• Pull off the road and park before making or answering a call, if driving conditions require so.
• Check if local laws and/or regulations restrict the use of handsets while driving.
• You MUST NOT stop on the hard shoulder of a motorway to answer or make a call, except in an
emergency.
• Switch off your handset at a refueling point, such as a gas station, even if you are not refueling your own
car.
• Do not store or carry flammable or explosive materials in the same compartment as the handset.
• Electronic vehicle systems, such as anti-lock brakes, speed control and fuel injection systems are not
normally affected by radio transmissions. The manufacturer of such equipment can advise if it is
adequately shielded from radio transmissions. If you suspect vehicle problems caused by radio
transmissions, consult your dealer and do not switch on the handset until it has been checked by qualified
approved installers.
Vehicles Equipped with an Airbag
An airbag inflates with great force. Do not place objects, including either installed or portable wireless
equipment, in the area over the airbag or in the airbag deployment area. If in-vehicle wireless equipment
is improperly installed and the airbag inflates, serious injury could result.
Third Party Equipment
The use of third party equipment, cables or accessories, not made or authorized by the manufacturer, may
invalidate the warranty of your handset and also adversely affect the handset‟s operation. For example,
use only the manufacturer mains cable supplied with the AC charger.
Declaration of Conformity
We declare under our sole responsibility that the product(s) detailed in this manual, and in combination
with our accessories, conform to the essential requirements of European Union Directive 1999/5/EC
Radio and Telecommunications Terminal Equipment Directive requirements 3.1(a), 3.1(b), 3.2.
Disposing of Your Phone
The symbol on the equipment indicates that it must be the object of “separate collection”.
Therefore, the customer has to contact local authorities to determine the proper disposal methods for that
municipality or deliver it to the retailer in exchange for newly purchased equipment.
The separate collection of garbage and the successive operations of treatment, recovery and waste help in
the production of equipment made with recycled material and limits the hazardous effects on the
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atmosphere and health caused by improper management of garbage.
The illicit disposal of the product by the customer involves the application of the administrative
endorsements of which to article 254 and following of the D.Lgs. 152, April 3rd 2006.
According to the article, the 13, D.Lgs. 25th July 2005, n. 151 “Performance of the Directives 2002/95/CE,
2002/96/CE and 2003/108/CE, relative to the reduction of the use of dangerous substances in the
equipment electronic electrical workers and, let alone to the disposal of the refusals”.
Emergency Service
Notes:
Emergency service numbers vary by country. It helps you get emergency service from the operator.
To make an emergency call in any country:
1. Ensure that your handset is on and in service.
2. Press the End Key as many times as needed to clear the display and ready the device for calls.
3. Enter the local emergency number for your current location, for example, 911.
4. Press the Send Key to dial the number. Follow the instructions you receive and do not end the call until
told to do so.
When the (U)SIM card is not inserted or when the dial lock function is on, press the Right Soft Key [SOS]
and then enter the official emergency number for your present location. Press the Send Key or OK Key
[Call] to dial the number.
Notes:
Tell the operator which service you require: Police, Ambulance, Fire Brigade, Coastguard or Mountain
Rescue Service. Tell them where you are and remain stationary to maintain contact if possible.
Due to the nature of the cellular system, the connection of emergency calls cannot be guaranteed. You
should never rely solely on any wireless device for essential communications like medical emergencies.
Privacy Information
Camera usage and photo/audio/video recordings carried out with the phone can offend the confidentiality
of the subjects. The user therefore is held to respect legislation in matters of confidentiality and remains
the only responsible subject in the case of eventual violations of the enforced norm.
Turn on the HAC Setting
When the HAC setting is on, your phone sends the audio from your phone calls to the telecoil rather than
to the microphone of your hearing aid. You are likely to hear calls much better because volume is
increased and background noise and feedback are diminished. The HAC setting improves only the calls
you listen to through the earpiece. It does not affect calls heard on the speakerphone or a headset. It‟s
better to turn off the Bluetooth function when the HAC setting is on. HAC requires extra battery power, so
watch your battery consumption when it‟s turned on.
Caution:
Do not turn on the HAC setting unless you use a hearing aid with a telecoil. Using this setting without a
hearing aid or with a hearing aid without a telecoil may be harmful to your hearing.
Copyright Notice
The video/audio recordings you make/download are protected by copyright laws. They are for personal
use only and must not otherwise be used without the permission of the copyright owner.
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C h a p t e r 13
Troubleshooting and FAQs
If you encounter problems while using the phone, or if it performs erratically, you can consult the
information in the chart below. If your particular problem cannot be resolved using the information in the
chart, contact the dealer of handset.
Problem
Possible causes
Possible solution
Poor reception
The network signal is too weak at your
current location, for example, in a basement
or near a tall building, because wireless
transmissions cannot effectively reach it.
Move to a location where the network signal
can be properly received.
The network is busy at the current time (for
example, during peak times, there may be too
much network traffic to handle additional
calls).
Avoid using the phone at such times, or try
again after waiting a short time.
You are too far away from a base station for
your service provider.
You can request a service area map from your
service provider.
Echo or noise
Poor network trunk quality on the part of your
service provider.
Press the End Key and dial again. You may
be switched to a better-quality network trunk
or phone line.
Poor local telephone line quality.
Press the End Key and dial again. You may
be switched to a better-quality network trunk
or phone line.
Unable to select
certain features.
Your service provider does not support these
features, or you have not applied for services
that provide these features.
Contact your service provider.
Battery will not
charge.
The battery or battery charger is damaged.
Contact the dealer.
The phone‟s temperature is below 0℃ or
higher than 45 ℃.
Adjust the battery charging environment to
avoid extremes of temperature.
Poor contact between the battery and charger.
Check all connectors to make sure all
connections have been properly made.
Shortened standby
time
The standby time is related to your service
provider system configuration. The same
phone used with different service providers‟
systems will not provide exactly the same
length of standby time.
If you are located in an area where signaling
is weak, temporarily switch off the phone.
The battery is depleted. In high-temperature
environments, battery life will be shortened.
Use a new battery.
If you are not able to connect to the network,
the phone will continue to send out signals as
it attempts to locate a base station. Doing so
consumes battery power and will
consequently shorten standby time.
Change your location to one where the
network is accessible, or temporarily turn off
your phone.
You cannot switch
your phone on.
Battery power has been depleted.
Recharge the phone‟s battery.
(U)SIM card error
(U)SIM card malfunction or damage.
Take the (U)SIM card to your service
Z331 User Manual
36 Confidential and Proprietary Information of ZTE CORPORATION
Problem
Possible causes
Possible solution
provider for testing.
(U)SIM card inserted improperly.
Insert the (U)SIM card properly.
Debris on the (U)SIM card contacts.
Use a soft, dry cloth to clean the (U)SIM card
contacts.
Unable to connect
to the network.
(U)SIM card invalid.
Contact your service provider.
You are not within the network‟s service area.
Check the service area with your service
provider.
Poor signal.
Move to an open space, or if you are inside a
building, move closer to a window.
PIN code is
blocked.
You have entered an incorrect PIN code three
consecutive times.
Contact your service provider. If the service
provider provides the (U)SIM card‟s PUK
code, use the PUK code to unlock the (U)SIM
card.
Unable to enter
information into the
phone book.
The phone book‟s memory is already full.
Delete unnecessary data from the Directory.
Confidential and Proprietary Information of ZTE CORPORATION 37
C h a p t e r 14
Specifications
Handset specifications are shown in the following table.
Handset Standards
WCDMA 850MHz,1900MHz HSDPA
GSM 850MHz, 900MHz, 1800MHz and 1900MHz
Dimensions (H×W×D)
Approx 98 mm × 51.5 mm× 16.9 mm
Weight
Approx 110.5g (including battery)
Display
2.4” 262K TFT color screen
Front camera
0.3 M pixel camera
Back camera
3.0 M pixel camera
Extended memory
8 GB microSD card
Battery
900 mA hours, Lithium ion (Li-ion)
Performance
BMP/JPG/GIF image; 3GP/MP4 video; MP3/AMR/WAV/ACC/ACC+ audio; Capture
image: up to 1536x2048, 24b; Capture video: up to 176x144; USB 1.1; JAVA MIDP
2.0; MMS Video and Picture, Email, Calendar, Speakerphone, Voice Recorder,
Bluetooth; FM
Continuous idle time
Up to 200 hours
Continuous talk time
About 180 minutes
Charge time
Approximately 3 hours
Notes:
The phone‟s talk time and idle time are based on ideal working environments. The use of extended
backlighting, browser, and network conditions can reduce battery life and talk/idle time.
Confidential and Proprietary Information of ZTE CORPORATION 38
C h a p t e r 15
FCC Compliance
• This mobile phone complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
• This device has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void
the user‟s authority to operate the equipment.
• The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Confidential and Proprietary Information of ZTE CORPORATION 39
C h a p t e r 16
Radio Frequency (RF) Energy
• This model device meets the government‟s requirements for exposure to radio waves.
• This device is designed and manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
• The exposure standard for wireless devices employs a unit of measurement known as the Specific
Absorption Rate or SAR. The SAR limit set by the FCC is 1.6W/kg.
• Tests for SAR are conducted using standard operating positions accepted by the FCC with the device
transmitting at its highest certified power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR level of the device while operating can
be well below the maximum value. This is because the device is designed to operate at multiple power
levels so as to use only the power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.
• The highest SAR value for the model phone as reported to the FCC when tested for use at the ear is 0.6
W/kg and when worn on the body, as described in this user guide, is 0.645 W/kg (Body-worn
measurements differ among phone models, depending upon available accessories and FCC
requirements.)
• While there may be differences between the SAR levels of various devices and at various positions, they
all meet the government requirement.
• The FCC has granted an Equipment Authorization for this model device with all reported SAR levels
evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model
device is on file with the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on:
• FCC ID: Q78-Z331.
• For body worn operation, this modem has been tested and meets the FCC RF exposure guidelines for use
with an accessory that contains no metal and positions the handset a minimum of 1.5 cm from the body.
Use of other enhancements may not ensure compliance with FCC RF exposure guideline.
The operating temperature for the device is from -10℃ to 50℃.
Confidential and Proprietary Information of ZTE CORPORATION 40