ZTE Z799VL LTE/CDMA Multi-Mode Digital Mobile Phone User Manual ZTE T22
ZTE Corporation LTE/CDMA Multi-Mode Digital Mobile Phone ZTE T22
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Z799VL User Manual About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2016 ZTE CORPORATION All rights reserved. No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation. Notice ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. Please refer to For Your Safety to be sure to use your phone properly and safely. We offer self-service for our smart terminal device users. Please visit the ZTE official website (at www.ztedevice.com) for more information on self-service and supported product models. Information on the website takes precedence. Disclaimer ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software. Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software. Trademarks ZTE and the ZTE logos are trademarks of the ZTE Corporation. Google and Android are trademarks of Google, Inc. The Bluetooth® trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license. microSDHC logo is a trademark of SD-3C, LLC. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories. Qualcomm® Snapdragon™ processors are products of Qualcomm Technologies, Inc. Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries. Used with permission. Other trademarks and trade names are the property of their respective owners. Version No.: R1.0 Edition Time: November 4, 2016 Contents Getting Started ....................................................... 11 Getting to Know Your Phone ............................................ 11 Knowing the Keys ............................................................ 12 Installing the micro-SIM Card ........................................... 13 Installing the microSDHC™ Card ..................................... 14 Charging the Battery ........................................................ 15 Extending the Battery Life ................................................ 17 Powering On/Off .............................................................. 17 Setting Up for the First Time ............................................. 18 Locking/Unlocking the Screen and Keys ........................... 18 Using the Touch Screen ................................................... 19 Getting to Know the Home Screen ................................... 20 Personalizing ......................................................... 22 Changing the System Language ...................................... 22 Setting the Date and Time ................................................ 22 Changing Ringtone and Notification Sound ...................... 22 Turning On/Off Touch Sound ............................................ 23 Adjusting Volume ............................................................. 23 Switching Notification Mode ............................................. 23 Applying New Wallpapers ................................................. 24 Changing Screen Brightness ............................................ 24 Setting the Home Screen Effect........................................ 24 Protecting Your Phone With Screen Locks ........................ 25 Knowing the Basics ............................................... 27 Monitoring the Phone Status ............................................ 27 Managing Notifications..................................................... 28 Managing Shortcuts and Widgets..................................... 31 Organizing With Folders .................................................. 32 Rearranging the Primary Icons......................................... 33 Entering Text ................................................................... 33 Editing Text ...................................................................... 40 Opening and Switching Apps ........................................... 41 Connecting to Networks and Devices .................. 42 Connecting to Mobile Networks ........................................ 42 Connecting to Wi-Fi® ....................................................... 43 Connecting to Bluetooth® Devices.................................... 47 Connecting to Your Computer via USB............................. 49 Sharing Your Mobile Data Connection .............................. 52 Connecting to Virtual Private Networks ............................ 53 Phone Calls ............................................................ 56 Placing and Ending Calls ................................................. 56 Answering or Rejecting Calls ........................................... 57 Working With the Call Log................................................ 58 Calling Your Contacts ...................................................... 59 Checking Voicemail ......................................................... 59 Using Options During a Call ............................................. 60 Managing Multi-party Calls............................................... 60 Adjusting Your Call Settings ............................................. 62 Contacts ................................................................. 66 Checking Contact Details ................................................. 66 Adding a New Contact...................................................... 66 Setting Up Your Own Profile ............................................. 67 Importing, Exporting, and Sharing Contacts ...................... 67 Working With Favorite Contacts ....................................... 69 Working With Groups ....................................................... 69 Searching for a Contact.................................................... 71 Editing Contacts ............................................................... 72 Accounts ................................................................ 75 Adding or Removing Accounts.......................................... 75 Configuring Account Sync ................................................ 76 Email ....................................................................... 78 Setting Up the First Email Account ................................... 78 Checking Your Emails ...................................................... 78 Responding to an Email ................................................... 79 Writing and Sending an Email .......................................... 80 Adding and Editing Email Accounts .................................. 81 Changing General Email Settings ..................................... 82 Messaging .............................................................. 83 Opening the Messaging Screen ....................................... 83 Sending a Message ......................................................... 83 Replying to a Message ..................................................... 84 Forwarding a Message ..................................................... 85 Changing Messaging Settings.......................................... 85 Calendar .................................................................86 Viewing Your Calendars and Events................................. 86 Creating an Event ............................................................ 87 Editing, Deleting or Sharing an Event ............................... 88 Changing Calendar Settings ............................................ 88 Browser ..................................................................89 Opening the Browser ....................................................... 89 Downloading Files ........................................................... 90 Changing Browser Settings .............................................. 90 Camera .................................................................... 91 Capturing a Photo ............................................................ 91 Recording a Video ........................................................... 92 Customizing Camera/Camcorder Settings ........................ 93 Gallery..................................................................... 95 Opening Gallery............................................................... 95 Working With Albums ....................................................... 95 Working With Pictures...................................................... 96 Retouching Your Pictures ................................................. 97 Playing Videos ................................................................. 98 Music....................................................................... 99 Copying Music Files to Your Phone .................................. 99 Viewing Your Music Library ............................................ 100 Setting a Song as the Default Ringtone .......................... 100 Playing Music................................................................. 101 Managing Playlists ......................................................... 103 Video Player ......................................................... 104 Opening the Video Library .............................................. 104 Playing and Controlling Videos ....................................... 104 Managing Video Files ..................................................... 105 More Apps ............................................................ 107 Clock ............................................................................. 107 Calculator ...................................................................... 108 Downloads ..................................................................... 108 File Manager .................................................................. 108 Sound Recorder ............................................................. 109 Google Apps .................................................................. 110 Settings ................................................................ 112 Wireless and Networks................................................... 112 Personal ........................................................................ 114 Device ........................................................................... 118 Accounts ........................................................................ 121 System........................................................................... 121 Upgrading the Phone Software .......................... 123 Troubleshooting................................................... 124 For Your Safety .................................................... 128 General Safety............................................................... 128 FCC RF Exposure Information (SAR)............................. 129 FCC Regulations ........................................................... 131 Hearing Aid Compatibility (HAC) regulations for Mobile Phones .......................................................................... 132 Distraction ..................................................................... 134 Product Handling ........................................................... 134 Electrical Safety ............................................................. 138 CTIA Requirements ....................................................... 139 Radio Frequency Interference ........................................ 141 Explosive Environments ................................................. 142 10 Getting Started Getting to Know Your Phone Power key Indicator light Front camera Proximity & light sensor Earpiece Volume key Touch screen Home key Back key Recent apps key 11 Headset jack Flash Back camera Charging/ micro-USB jack Speaker Knowing the Keys Key Function Power key Home key Press and hold to turn on or off airplane mode, restart, or to power off. Press to turn off or on the screen display. Touch to return to the home screen from any application or screen. Touch and hold to use Google search. 12 Key Function Recent apps key Touch to see recently used apps. Back key Touch to go to the previous screen. Volume Key Press or hold either end to turn the volume up or down. NOTE: The positions of the Back key and the Recent apps key are interchangeable through Settings > Navigation key. Installing the micro-SIM Card Switch off your phone before installing the micro-SIM card. 1. Insert your fingernail into the slot at the bottom left of the back cover and lift it up gently. 2. Hold the micro-SIM card with the cut corner oriented as shown and slip them into the card holder. 13 WARNING! To avoid damage to the phone, do not use any other kind of SIM card, or any non-standard micro-SIM card cut from a SIM card. You can get a standard micro-SIM card from your service provider. 3. Align the back cover with the back of the phone and press the cover back into place. Ensure that all the tabs are secure and there are no gaps around the cover. Installing the microSDHC™ Card The microSDHC card can be installed and removed while the phone is turned on. Unmount the microSDHC card before removing it. 1. Remove the back cover. 2. Hold your microSDHC card with the metal contacts facing down and slide it in. 14 NOTE: Some applications may require a microSDHC card to store certain data on it and to work properly. Therefore, it is recommended that you keep a microSDHC card installed and not remove or replace it unnecessarily. 3. Replace the back cover. Charging the Battery Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible. If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the screen will tell you the exact battery level on the lock screen. See Locking/Unlocking the Screen and Keys. 15 WARNING! Use only ZTE-approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode. CAUTION: Do not change the built-in rechargeable battery in your phone by yourself. The battery can only be changed by ZTE or ZTE authorized service provider. 1. Connect the adapter to the charging jack. Ensure that the adapter is inserted with the correct orientation. Do not force the connector into the charging jack. 2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as or appear on the status bar. 3. Disconnect the charger when the battery is fully charged. 16 NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 20 minutes. Contact customer service if you still cannot power on the phone after prolonged charging. Extending the Battery Life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power: Reduce the screen backlight time. Lower the screen brightness. Turn auto-sync, Wi-Fi, and Bluetooth off when not in use. Disable the GPS function when not in use. Most applications using this function will periodically query the GPS satellites for your current location; each query drains your battery. Powering On/Off Press and hold the Power key to turn on your phone. To power off, press and hold the Power key to open the options menu. Touch Power off > OK. NOTE: If the phone freezes or takes too long to respond, you can press and hold the Power key for about 10 seconds to restart your phone. 17 Setting Up for the First Time When you first power on your phone after you purchase it or reset it to factory settings (see Backup and Reset), you need to do some settings before using it. Flick the language field to select the language. Then follow the prompts to set up Wi-Fi, Google account, Google location and other options. Locking/Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys (put the phone into sleep mode) when not in use and to turn the screen back on and unlock it when you need it. To lock the screen and keys: To quickly turn the screen off and lock the keys, press the Power key. NOTE: To save battery power, the phone automatically turns off the screen after some time of inactivity. You will still be able to receive messages and calls while the phone screen is off. To unlock the screen and keys: 1. Press the Power key to turn the screen on. 2. Press and hold the screen. - or - 18 Touch the Google search icon at the bottom left and swipe right to open the Google search app. - or Touch the Camera icon at the bottom right and swipe left to open the Camera app. NOTE: If you have set an unlock pattern, PIN or password for your phone (see Protecting Your Phone With Screen Locks), you’ll need to draw the pattern or enter the PIN/password to unlock your screen. Using the Touch Screen Your phone’s touch screen lets you control actions through a variety of touch gestures. Touch When you want to type using the onscreen keyboard, select onscreen items such as application and settings icons, or press onscreen buttons, simply touch them with your finger. Touch and Hold To open the available options for an item (for example, a message or link in a web page), touch and hold the item. Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure 19 before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Pinch In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in). Rotate the screen For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. Getting to Know the Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more. 20 Status bar Widget Google search Shortcut Folder Primary shortcuts Extended Home Screens Your home screen is extendable, providing more space for shortcuts, folders, widgets, and more. Simply swipe left or right on the screen to see the extended panels. See Managing Home Screen Icons and Widgets for more information on how to add or remove additional home screen panels. 21 Personalizing Changing the System Language 1. 2. Touch the Home key > > Settings > Language & input > Language. Select the language you need. Setting the Date and Time 1. 2. 3. Touch the Home key > > Settings > Date & time. Touch Automatic date & time and Automatic time zone if you want to set the date, time and time zone by yourself. Set the date, time, time zone, and date/time format. Changing Ringtone and Notification Sound You can customize the default incoming call ringtone for each micro-SIM card and the default notification sound. 1. Touch the Home key > > Settings > Sound & notification. 2. Touch Default notification ringtone or Phone ringtone. 3. Scroll through the ringtone list and select the ringtone you want to use. 4. Touch OK. 22 NOTE: See Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact. Turning On/Off Touch Sound 1. Touch the Home key > > Settings > Sound & notification > Other sounds. 2. Touch Touch sounds. Adjusting Volume 1. Touch the Home key > > Settings > Sound & notification. 2. Drag the sliders below Media volume, Alarm volume, Ring volume, and Notification volume to adjust the volume for each type of audio. NOTE: You can adjust the media volume when a media application is in use by pressing the Volume key. If no media application is active, press the Volume key to adjust ringtone volume (or the earpiece volume during a call). Switching Notification Mode You can switch notificaiton mode by touching the Home key > > Settings > Sound & notification > Notification mode, and then choose a mode you want. 23 Applying New Wallpapers You can set the wallpaper for the home screen. 1. Touch the Home key. 2. Touch and hold an empty area of the home screen. 3. In the window that appears at the bottom, touch Wallpaper to pick an image as the wallpaper. NOTE: In addition, you can touch the Home key > > Settings > Display > Wallpaper to pick an image from Gallery, Wallpapers or Photos, or an animation from Live Wallpapers. Changing Screen Brightness 1. Touch the Home key > > Settings > Display > Brightness level. 2. Drag the slider to manually adjust the screen brightness. NOTE: With the proximity and light sensor, your phone can automatically adjust the screen brightness for available light. Touch Adaptive brightness in the Display settings screen to turn the feature on or off. Setting the Home Screen Effect Set the animation effect that appears when you swipe left or right on the home screen between different panels. 24 1. 2. 3. 4. Touch the Home key. Touch and hold an empty area of the home screen. In the window that appears at the bottom, touch Effects. Pick an effect and the phone will demonstrate how it works. Touch other effects until you find the favorite one. Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock. When it is enabled, you need to press and hold the screen, draw a pattern or enter a numeric PIN or a password to unlock the phone’s screen and keys. 1. Touch the Home Key > > Settings > Security > Screen lock. 2. Touch None, Long press, Pattern, PIN or Password. Touch None to disable the screen lock. Touch Long press to enable screen lock and allow unlocking with a ‘press and hold’ gesture. You can unlock the screen by pressing and holding the screen. Touch Pattern to draw and redraw a pattern that you must draw to unlock the screen. Touch PIN or Password to set a numeric PIN or a password that you must enter to unlock the screen. 3. For Pattern, PIN, or Password lock, select how you want notifications and their contents to show when the phone is 25 locked. Then touch DONE. NOTE: Remember the pattern, PIN, or password you set. Otherwise, you will have to upgrade the phone software to use the phone. See Upgrading the Phone Software. 26 Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. 1x connected Battery low 3G connected Battery full 4G connected LTE Battery charging Airplane mode Silent mode No signal Vibration mode Signal strength Bluetooth® on Mobile data in use Connected to a Wi-Fi network No micro-SIM card installed Wi-Fi in use Alarm set GPS on 27 Managing Notifications Notification Icons The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see. New message Upcoming event New email Incoming file via Bluetooth New Gmail message New Wi-Fi network detected Missed call Downloading data Call in progress Sending data Call on hold USB tethering is on USB connected Portable Wi-Fi hotspot or Wi-Fi direct is on Song is playing Wired headset connected Open/Close the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events, such as when you've configured your phone as a Wi-Fi hotspot. You can open the notification panel to view the details of notifications. To open the notification panel, swipe your finger down from the top of the screen. To close the notification panel, swipe your finger up on the 28 screen or touch the Back key. Respond to or Remove a Notification In the notification panel, you can respond to a notification or remove the notifications. The notification panel also supports expandable notifications that let you perform additional actions right from the notification itself. To respond to a notification, just touch it. To remove a notification, swipe it left or right. Slide down with one finger to expand certain notifications. You can also swipe two fingers vertically or pinch-zoom to expand or collapse certain notifications. To remove all notifications, touch notifications. To manage notifications you have received, touch and hold a notification to identify the application that created it. You can then touch and select Hide sensitive content to hide content in this app’s notifications that might reveal private information; touch Treat as priority to show them in priority mode; touch Allow peeking to let this app emphasize certain notification by sliding them briefly into view on the current screen. below all the NOTE: If you turn off notifications for an app, you may miss its important alerts and updates. The notifications of some apps cannot be turned off. 29 Use Quick Settings The Quick Settings make it convenient to view or change the most common settings for your phone. Open the notification panel and drag the panel downwards to find the following Quick Settings on the screen. Auto-rotate: Touch to turn on or off the auto-rotate screen feature. Battery Saver: Touch to turn on or off the battery saver. Touch and hold to get to the settings screen. Sound / Vibrate / Silent: Touch to switch among silent mode, vibrate mode, and sound mode. Hotspot: Touch to turn on or off the portable hotspot feature. Touch and hold to get to the settings screen. Airplane mode: Touch to turn on or off the airplane mode. Flashlight: Touch to turn on or off the flash. Sync: Touch to turn on or off auto-sync of accounts data. Touch and hold to get to the settings screen. Do not disturb: Touch to set Do not disturb mode. Bluetooth: Touch to turn on or off Bluetooth. Touch and hold to get to the settings screen. Wi-Fi: Touch to turn on or off Wi-Fi. Touch and hold to get to the settings screen. Data: Touch to enable or disable data access over the mobile network. Touch and hold to get to the settings screen. Location: Touch to turn on or off the GPS function. Touch and hold to get to the settings screen. 30 Brightness: Uncheck AUTO and drag the brightness slider to adjust the screen brightness. NOTE: In the Quick Settings screen, touch at the top to get to the Settings menu; touch the pencil icon to edit the quick settings panel. Managing Shortcuts and Widgets Add Shortcuts 1. Touch the Home key > 2. Slide up or down to view all available applications. Touch and hold an application icon and drag it to a home screen panel. Add Widgets 1. Touch the Home key. 2. Touch and hold a blank area of the home screen and then touch Widgets. 3. Slide left or right to view all available widgets or applications. Touch and hold a widget and drag it to a home screen panel. Move Shortcuts or Widgets 1. Touch and hold a widget or shortcut on the home screen. 2. Drag it to the place you need. 31 Remove Shortcuts or Widgets 1. Touch and hold a widget or shortcut on the home screen. 2. Drag it to to remove it. Adjust Widget Size 1. Touch and hold a widget on the home screen and then release it. 2. An outline appears around the widget. Drag the outline to resize the widget. NOTE: Not all widgets can be resized. Organizing With Folders You can create folders on a home screen and put several icons in a folder. Create a Folder 1. Touch and hold an icon on a home screen until appears. 2. Drag the icon to and release it. A new folder will be created and the icon is put into the folder. Rename a Folder 1. Touch a folder to open it. The old folder name is displayed above the icons. 32 2. Touch the folder name and enter a new name. Add More Icons to a Folder 1. 2. Touch and hold an icon and then drag it onto a folder icon. Release the icon and it will be put into the folder. Remove Icons From a Folder 1. 2. 3. Touch a folder to open it. Touch and hold the icon you want to remove and then drag it to the home screen. Release the icon and it will be removed from the folder. Rearranging the Primary Icons The home screen includes a customizable primary icons area at the bottom visible from all home screen panels. You can keep at most five items in the area. Drag icons or folders in or out of the area to rearrange it. Entering Text You can enter text using the onscreen keyboard. Some apps open it automatically. In others, you open it by touching where you want to type. You can touch the Back key to hide the onscreen keyboard. 33 Change Input Methods 1. When you use the onscreen keyboard to enter text, the icon appears on the status bar. 2. Open the notification panel and touch Change keyboard. 3. Select an input method you need. Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard. Turn the phone sideways and the keyboard will change from portrait to landscape. The landscape keyboard is not supported in all applications. Touch the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented letters or numbers. For example, to enter È, touch and hold and 34 the available accented letters and number 3 appear. Then slide to choose è. Touch to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: and for lowercase, for uppercase, when locked in uppercase. Touch Touch to select numbers, symbols and expressions. You can then touch to find more. Touch to enter miniature icons, such as expressions, horoscopes, and animals. Touch to delete the text before the cursor. to use Google voice typing. TouchPal Keyboard TouchPal Keyboard offers three layouts: PHONEPAD, FULL and T+. You can touch to select a layout or an input language. The FULL Layout 35 The FULL layout offers an input experience similar to a computer keyboard. The alphabetic keys: Touch the keys to enter letters. You can also touch and hold a key and slide to choose more characters. The capital key: Touch to use uppercase or lowercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and when locked in uppercase. Word prediction: Touch and hold and then touch the Prediction switch to turn on or off prediction, as indicated by and Languages: Touch to select input language. 36 Pre-defined texts: Touch to enter digits, symbols, emoticons and other pre-defined texts. You can touch 1/3, 2/3, or 3/3 to turn pages, or touch to go back to the alphabetic keys. The delete key: Touch to delete text before the cursor. You can also touch the key and slide left to delete an entire word. Voice input: Touch and hold microphone. More options: Touch to access the quick settings of TouchPal keyboard, change keyboard theme and more. Close the keyboard: Touch the Back key. You can touch the text field again to show the keyboard. The PHONEPAD Layout 37 and speak through the Touch an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key and slide left or right to choose the letter or number you need. If word prediction is enabled ( and choose the right word. 38 ), just touch the keys once The T+ Layout Touch to enter the left letter on the key; double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols. If word prediction is enabled ( choose the right word. ), just touch the keys and Google Voice Typing Google Voice typing uses the Google voice recognition service to convert speech to text. 1. Flick down the status bar when entering text and touch Change keyboard > Google voice typing. Or touch to access the voice typing when you are using 39 the Android Keyboard. 2. When you see the microphone image, speak what you want to type. 3. You can continue entering text to keep it or to delete it. NOTE: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation. Input Settings Choose input settings by touching the Home key > Settings > Language & input from the home screen. In the Keyboard & input methods section, you can set the default input method and choose the settings for input methods. Editing Text Move the insertion point: Touch where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor. Select text: Touch and hold or double-tap within the text. The nearest word highlights, with a tab at each end of the selection. Drag the tabs to change the selection. Cut or copy: Select the text you want to manipulate. Then touch CUT or COPY to cut or copy the text to the clipboard. Replace text with the clipboard text: Select the text you want to replace. Then touch PASTE. 40 Opening and Switching Apps Open an App 1. 2. Touch the Home key > Slide up or down on the screen and touch an app to open it. Switch Between Recently Opened Apps 1. Touch the Recent apps key. The apps you’ve used recently are displayed in a series of tabs. Slide up and down to see all the tabs. 2. Touch a tab to open that app. NOTE: You can swipe a tab sideways to remove it from the screen. 41 Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use You can use or disable the mobile data service of the micro-SIM card. To enable or disable data access: 1. Touch the Home key > > Settings > Mobile networks. 2. Touch the Mobile Data switch to enable or disable mobile data use. To get data services when roaming: 1. Touch the Home key > > Settings > Mobile networks. 2. Touch the Mobile Data switch. NOTE: Data roaming may incur significant roaming charges. Set Access Point Names To connect to the Internet you can use the default Access Point Names (APN). And if you want to add a new APN, please contact the service provider to get the necessary information. 1. Touch the Home key > > Settings > Mobile networks. 42 2. Touch Access Point Names > 3. Touch each item to enter the information you get from your service provider. 4. Touch > Save to complete. NOTE: To set the APN to default settings, touch > Reset to default. Connecting to Wi-Fi® Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings. Turn Wi-Fi On and Connect to a Wi-Fi Network 1. 2. 3. 4. Touch the Home key > > Settings > Wi-Fi. Slide the Wi-Fi switch to the On position to turn on Wi-Fi. Touch a network name to connect to it. If the network is secured, enter the password and touch CONNECT. NOTE: Your phone automatically connects to previously used Wi-Fi networks when they are in range. 43 Get Notified of Open Networks 1. Touch the Home key > > Settings > Wi-Fi. 2. Slide the Wi-Fi switch to the On position. 3. Touch > Advanced. 4. Slide the Network notification switch. When Wi-Fi is on, you receive notifications in the status bar when your phone detects an open Wi-Fi network. Switch off the option to turn off notifications. Add a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID) or add a Wi-Fi network when you are out of range. To connect to a secured network, you first need to get the security details from the network's administrator. 1. Touch the Home key > > Settings > Wi-Fi. 2. Slide the Wi-Fi switch to the On position. 3. Touch > Add network. 4. Enter the network SSID (name). If necessary, enter security or other network configuration details. 5. Touch SAVE. Connect to a WPS Network WPS (Wi-Fi Protected Setup) is a feature that makes it easy to add your phone to access points which support WPS. 44 You can use one of the following two methods to connect your phone to a wireless network using WPS. Method one: WPS button 1. Touch the Home key > > Settings > Wi-Fi. 2. Slide the Wi-Fi switch to the On position. 3. Touch > Advanced > WPS Push Button. 4. Press the WPS button on the access point and the access point will recognise your phone and add it to the network. Method two: PIN number 1. Touch the Home key > > Settings > Wi-Fi. 2. Slide the Wi-Fi switch to the On position. 3. Touch > Advanced > WPS Pin Entry. 4. The WPS PIN number displays on the screen. Enter the PIN number into the access point’s setup page. After entering the PIN number, your phone automatically finds the access point and configures the connection. NOTE: For detailed information about the WPS feature of the access point, please refer to its user documents. Forget a Wi-Fi Network You can make your phone forget about the details of a Wi-Fi network that you added - for example, if you don’t want the phone to connect to it automatically or if it is a network that you no 45 longer use. 1. Touch the Home key > > Settings > Wi-Fi. 2. Slide the Wi-Fi switch to the On position. 3. Touch the Wi-Fi network name and then touch FORGET. Adjust Advanced Wi-Fi Settings 1. Touch the Home key > > Settings > Wi-Fi. 2. Touch > Advanced to adjust the following settings. Network notification: Get notifications in the status bar when Wi-Fi is on and an open network is available. Scanning always available: Let Google’s location service and other apps scan for networks even when Wi-Fi is off. Keep Wi-Fi on during sleep: Set whether to keep Wi-Fi on in sleep mode. Install certificates: Install certificates needed for connecting to certain Wi-Fi networks. WPS Push Button: Connect to a WPS network via the push button method. WPS Pin Entry: Connect to a WPS network via the phone PIN method. MAC address: Check the MAC address. IP address: Check the phone’s IP address. 46 Connecting to Bluetooth® Devices Bluetooth® is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 10 meters (32.8 feet). The Bluetooth devices must be paired before the communication is performed. Turn Bluetooth On/Off 1. 2. Touch the Home key > > Settings > Bluetooth. Slide the Bluetooth switch to the On or Off position. When Bluetooth is on, the icon appears in the status bar. Change the Device Name 1. Touch the Home key > > Settings > Bluetooth. 2. Slide the Bluetooth switch to the On position if Bluetooth is off. 3. Touch > Rename this device. 4. Edit the name and touch RENAME. Pair With Another Bluetooth Device 1. Touch the Home key > > Settings > Bluetooth. 2. Slide the Bluetooth switch to the On position if Bluetooth is off. Your phone automatically scans for and displays the IDs of all 47 available Bluetooth devices in range. You could touch Refresh if you want to scan again. 3. Touch the device you want to pair with. 4. Confirm that the Bluetooth passkeys are the same between the two devices and touch PAIR. Alternately, enter a Bluetooth passkey and touch PAIR. Pairing is successfully completed when the other device accepts the connection or the same passkey is entered. NOTE: The Bluetooth passkey may be fixed for certain devices such as headsets and handsfree car kits. You can try entering 0000 or 1234 (the most common passkeys) or refer to the documents for that device. Send Data via Bluetooth 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Touch a Bluetooth device the phone has paired with or wait for it to search for new devices and touch one of them. Receive Data via Bluetooth 1. Turn Bluetooth on before trying to receive data via Bluetooth. 2. Flick down the status bar and touch 3. Touch ACCEPT to start receiving the data. 48 Depending on your storage setting and whether a microSDHC card is installed, received files are stored automatically in a dedicated folder (Bluetooth, for instance) in the phone storage or microSDHC directory. You can access them with the File Manager app. Received contacts (vCard files) are automatically imported to your contact list. You can also touch Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions. Your phone stores these files in internal storage or on a removable microSDHC card. If you are using USB tethering, you must turn that off before you can use USB to transfer files between your phone and computer. Connect Your Phone to a Computer via USB 1. Connect your phone to the PC with a USB cable. 2. Open the notification panel and touch (USB for...). 3. Choose one of the following options: Charge only: Charge your phone via USB. Install driver: Install the driver needed for some USB connection modes (such as MTP). NOTE: You can also install the driver on PC by running the executable file in the new CD-ROM drive. ® Media device (MTP): Transfer files on Windows PC or Mac®. 49 Camera (PTP): Transfer photos using camera software. NOTE: To make your phone connect to the computer automatically using the selected connection type, check Don’t ask me again. ® Connect With Windows Media Player You can sync music on your phone and the computer installed with Windows Media Player. 1. Connect the phone with your computer via USB and choose Media device (MTP). 2. Open Windows Media Player and synchronize music, picture, and video files. Disconnect Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished. Set Up the microSDHC Card as Portable Storage When you install a microSDHC card that has not been used on your phone before, the phone will mount the card as portable storage by default. To remove the microSDHC card from your phone: If you need to remove the microSDHC card used as portable storage while the phone is on, you must unmount it first. 1. Touch the Home key > > Settings > Storage. 50 2. Touch next to the card name in the Portable storage section. 3. When the screen prompts the card is safely ejected, you can now remove it from the phone. To erase and format the microSDHC card: 1. 2. 3. 4. Touch the Home key > > Settings > Storage. Touch the card name in the Portable storage section. Touch Format. Touch ERASE & FORMAT. CAUTION: The formatting procedure erases all the data on the microSDHC card, after which the files CANNOT be retrieved. To remove the microSDHC card from your phone: If you need to remove the microSDHC card used as portable storage while the phone is on, you must unmount it first. 1. Touch the Home key > > Settings > Storage. 2. Touch your card name below Portable storage. 3. Touch Eject. NOTE: Before ejecting the card, ensure that you have moved data and apps to the internal storage. 4. When the screen prompts the card is safely ejected, you can now remove it from the phone. 51 Sharing Your Mobile Data Connection You can share your phone’s data capabilities by activating the mobile hotspot feature to create a portable Wi-Fi hotspot. Share Your Mobile Data Connection as a Wi-Fi Hotspot You can share your phone’s data connection with other devices by turning your phone into a portable Wi-Fi hotspot. The feature needs data connection on a mobile network and may result in data charges. NOTE: When the portable Wi-Fi hotspot feature is enabled, you cannot use your phone’s Wi-Fi capability to access the Internet. You still remain connected to the Internet via your mobile data network. 1. Touch the Home key > > Settings > Wi-Fi hotspot. 2. Slide the switch to the On position. After a moment, the phone starts broadcasting its Wi-Fi network name (SSID). 3. On another device, locate your phone via Wi-Fi and connect with it to start using the phone’s mobile data. NOTE: To stop sharing your data connection, slide the switch to the Off position. 52 Rename or Secure Your Wi-Fi Hotspot You can change the name of your phone's Wi-Fi network (SSID) and secure your portable Wi-Fi hotspot. 1. Touch the Home key > > Settings > Wi-Fi hotspot > Configure. 2. Set your name and security options as follows: Network name: Enter or edit a network SSID (name) that other devices see when scanning for Wi-Fi networks. Channel: To avoid interference with other Wi-Fi networks, try using a different channel. Security: Choose a security option, Open (not recommended) or WPA2 PSK (other users can access your mobile hotspot only if they enter the correct password). When you select WPA2 PSK, touch the Password field to edit the security password. Show password: Make the password visible or invisible. Broadcast network name (SSID): Check to broadcast or uncheck to hide your network name (SSID). If the broadcast is disabled, other users need to get your network SSID to find the Wi-Fi hotspot. 3. Touch SAVE to save your settings. Connecting to Virtual Private Networks Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network. VPNs are commonly deployed by corporations, schools, and other institutions to let 53 people access local network resources when not on campus, or when connected to a wireless network. Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN. You can get this information from your network administrator. Add a VPN 1. Touch the Home key > > Settings > More > VPN. 2. Touch and fill in the information provided by your network administrator. 3. Touch SAVE. The VPN is added to the list on the VPN screen. Connect to a VPN 1. Touch the Home key > > Settings > More > VPN. 2. Touch the VPN that you want to connect to. 3. When prompted, enter any requested credentials, and then touch CONNECT. When you are connected, the VPN connected icon appears in the status bar. Modify a VPN 1. Touch the Home key > 2. Touch Settings > More > VPN. behind the VPN name to modify. 54 3. Touch SAVE. 55 Phone Calls You can place calls from the Phone app, the People app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Calls Place a Call by Dialing 1. Touch the Home key > 2. Touch and enter the phone number with the on-screen keypad. Touch to delete incorrect digits. NOTE: As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number. 3. Touch below the keypad to dial. You can also touch the search box at the top of the Phone app screen and enter the phone number or contact name you want to call. Touch the matching contact or Call [number] to place the call. NOTE: To make an international call, touch and hold the 0 key to enter 56 the plus (+) symbol. Next, enter the country code, followed by the city/area code and then the phone number. NOTE: To redial the last call you made, just touch the Home key > and touch again. End a Call During a call, touch on the screen. Answering or Rejecting Calls When you receive a phone call, the Incoming Call screen opens, displaying the Caller ID or the information about the caller that you've entered in the Contacts app. You can answer or reject the call, or reject it with a text message. Answer a Call When you receive a phone call, slide down to answer the call. NOTE: To silence the ringer before answering the call, you can press the Volume key. Reject a Call When you receive a phone call, slide up to reject the call. You can also touch message to the caller. to reject the call and send a preset text 57 NOTE: To edit the text response from within the Phone app, touch in the top search field and select Settings > Quick responses. Working With the Call Log The call history is a list of all the calls you've placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to your Contacts. To open the call history, you can touch the Home key > (in the top search field) > Call History. Place a Call From the Call History 1. Open the call history. 2. Touch beside the number you want to call back. NOTE: You can touch ALL, MISSED, OUTGOING, or INCOMING to filter the records by call type. Take Other Actions on a Call History Entry Open the call history and touch a number. Touch to Create new contact. Touch to Add to a contact. Touch to Send Message to this number. 58 Touch Call details to view more call information. NOTE: In the call history screen, touch all history records. > Clear call history to delete Calling Your Contacts 1. Touch the Home key > . Your favourite contacts and frequently called contacts are displayed in the tab. 2. Touch a contact to place the call, or touch or swipe to the tab to view all your contacts with phone numbers and touch to make a call. Checking Voicemail If you have set the phone to divert calls to voicemail, callers can leave voicemail messages when they cannot reach you. Here’s how to check the messages they left. 1. Touch the Home key > 2. Touch and hold “1” in the dialer. If prompted, enter your voicemail password. 3. Follow the voice prompts to listen to and manage your voicemail messages. NOTE: See Set Voicemail for how to set your voicemail service. For detailed information, please contact the service provider. 59 Using Options During a Call During a call, you will see a number of onscreen options. Touch an option to select it. Touch Touch Touch to make another call separately from the first call, which is put on hold. Touch to switch to the keypad when you need to enter a code (for example, the PIN for your voicemail or bank account) during the call. Touch Touch to merge the separate calls into a single conference call. Touch to put the caller you are speaking to on hold, and switch to the other call that has been put on hold. Touch to turn on or off the speaker. to mute or unmute your microphone. to put the call on hold. to end the current call. WARNING! Because of higher volume levels, do not place the phone near your ear during speakerphone use. Managing Multi-party Calls When the call waiting and three-way call features are available, 60 you can switch between two calls or set up a conference call. NOTE: The call waiting and three-way call features need network support and may result in additional charges. Please contact your service provider for more information. Switch Between Current Calls When you’re on a call and another call comes in, your phone screen informs you and displays the caller ID. To respond to an incoming call while you’re on a call: Touch Hold current and answer to answer the call. (This puts the first caller on hold and answers the second call.) To switch between two calls: Touch to switch back to the other call. Set Up a Conference Call With this feature, you can talk to two people at the same time. 1. Place the first call. 2. Once you have established the connection, touch and dial the second number. (This puts the first caller on hold.) 3. When you’re connected to the second party, touch If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. To end the conference call, touch 61 Adjusting Your Call Settings Set Contact Display Options You can set the order of the contacts displayed in the CONTACTS tab of the Phone app. 1. Touch the Home key > (in the top search field) > Settings > Display options. 2. Touch Sort by or Name format to set the order of the contacts and the format of the contact names. Set Sound and Vibration Set the sound and vibration for incoming calls as well as dialpad sounds. 1. Touch the Home key > (in the top search field) > Settings. 2. In the Sounds and vibrate section, touch the option you want to configure. Touch Phone ringtone to select the ringtone for incoming call notification. Check Dialpad tones to play sounds when you touch the dialpad keys. Check Also vibrate for calls to enable vibration for incoming call notification. 62 Edit Quick Response to Rejected Callers 1. Touch the Home key > Settings > Quick responses. 2. Touch a text message to edit it. (in the top search field) > Set Voicemail 1. Touch the Home key > (in the top search field) > Settings > Call settings. 2. Touch Voicemail to configure voicemail settings. Touch Service to select the voicemail service provider. Your carrier is the default. Touch Setup > Voicemail number to view the voicemail number. Touch Ringtone to select the notification sound for new voicemails. Check Vibrate to enable vibration for notification. Set TTY Mode Select a TTY mode for your phone to work with a teletypewriter, or turn TTY off. 1. Touch the Home key > (in the top search field) > Call settings > TTY mode. 2. Select one of the following options. Consult your teletypewriter manufacturer’s manual if necessary. TTY Off: Users who can hear and talk can disable TTY 63 support. TTY Full: Users who cannot talk or hear may use this mode to send and receive text messages through a TTY device. TTY HCO: Users who can hear, but cannot talk, may use this mode to listen to conversation of the other party and respond via text messages. TTY VCO: Users who can talk, but cannot hear, may use this mode to talk through the phone and receive responses via text messages. Set hearing aids 1. Touch the Home key > (in the top search field) > Settings > Calling settings. 2. Check Hearing aids to turn on hearing aid compatibility. Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number. 1. Touch the Home key > (in the top search field) > Settings > Call settings. 2. Touch Call forwarding. 3. Touch an available option ( Always forward, Forward when busy, Forward when unanswered, or Cancel All Forwarding) to enable it. 64 Set DTMF Tones You can set the length of Dual-tone multi-frequency (DTMF) signal tones. 1. Touch the Home key > (in the top search field) > Settings > Call settings > DTMF tones. 2. Touch Normal or Long. Set Speed Dials You can touch and hold the 1 ~ 9 keys from the dialer to call the corresponding speed dial number. The number key 1 is reserved to speed dial your voicemail. To assign a speed dial key: 1. Touch the Home key > (in the top search field) > Settings > Call settings > Speed dial. 2. Touch a speed dial key. 3. Enter a phone number or select one from the contact list. 4. Touch OK. 65 Contacts You can put contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch the Home key > > Contacts. From there, you can touch the tabs on the top of the screen to quickly switch to contact groups or favorite contacts. Checking Contact Details 1. Touch the Home key > > Contacts and touch the CONTACTS tab to access your contact list. 2. Scroll through the list to view all your contacts. 3. Touch a contact to view its details. NOTE: If you have a lot of contacts stored, you'll see a slider on the right side of the screen. Drag the slider to the letter initial you need. Adding a New Contact 1. Touch the Home key > CONTACTS tab. 2. Touch > Contacts and touch the to add a new contact. 66 3. Touch the account field near the top of the screen to choose where to save the contact. If a sync account is selected, the contacts will be synced automatically with your account online. 4. Enter the contact name, phone numbers, email addresses, and other information. 5. Touch to save the contact. Setting Up Your Own Profile You can create your own name card in your phone. 1. Touch the Home key > CONTACTS tab. > Contacts and touch the 2. Touch Set up my profile. If a profile has already been set up, touch the listing beside ME and touch 3. Edit your profile information. Touch More Fields to add more information if you want. 4. Touch Importing, Exporting, and Sharing Contacts You can import/export contacts from/to your micro-SIMs or microSDHC card. This is especially useful when you need to 67 transfer contacts between different devices. You can also quickly share contacts using Bluetooth, Google Drive, Email, Gmail, or Messaging. Import Contacts From the microSDHC Card 1. Touch the Home key > 2. Touch > Contacts. > Import/Export > Import from Storage. 3. Select an account in which to save the contacts. 4. Select the vCard file(s) and touch OK. Export Contacts to the Storages 1. Touch the Home key > 2. Touch > Contacts. > Import/Export > Export to storage. 3. The phone will prompt you with the name of the vCard file. Touch OK to create the file on the microSDHC card or the phone storage. Share Contacts 1. Touch the Home key > CONTACTS tab. 2. Touch > Contacts and touch the > Multi-Select. 3. Touch the contacts you want to share to select them and then touch 68 4. Choose to share the contacts via Bluetooth, Drive, Email, Gmail or Messaging. Working With Favorite Contacts In the favorite contacts tab, you can find your favorite contacts and frequently contacted contacts. Add a Contact to Favorites You can add the contacts you use frequently to FAVORITES so that you can find them quickly. 1. Touch the Home key > CONTACTS tab. > Contacts and touch the 2. Touch a contact and then touch at the top. Remove a Contact From Favorites 1. Touch the Home key > FAVORITES tab. > Contacts and touch the 2. Touch a favorite contact and then touch contact name. next to the Working With Groups View Your Contact Groups 1. Touch the Home key > > Contacts and touch the 69 GROUPS tab. 2. Scroll through the list to view the preset groups and any groups you have created. 3. Touch a group to view its members. NOTE: Touch > Send Group message / Send Group email to send messages or emails to selected group members. Set Up a New Group 1. Touch the Home key > GROUPS tab. 2. Touch > Contacts and touch the to create a new group. 3. Touch the drop-down box near the top of the screen, which will be there if you have added accounts to the phone, to choose an account for the group. 4. Enter a group name. 5. Touch Add member and select the contacts you wish to be the group members. 6. Touch 7. Touch the field below RINGTONE to select the ringtone for incoming calls from the group members. 8. Touch OK. 9. Touch to save the group. 70 Delete a Group 1. Touch the Home key > GROUPS tab. > Contacts and touch the 2. Touch a group and then touch > Delete Group. 3. Touch OK to disband the group. The contacts in the group will not be deleted. Edit a Group 1. Touch the Home key > GROUPS tab. > Contacts and touch the 2. Touch a group and then touch > Edit. 3. Touch the group name to edit it, or touch the field below MEMBER to add more members; touch RINGTONE to change the ringtone or touch NOTIFICATION RINGTONE to change the notification sound. NOTE: To remove group members, touch a group in the GROUPS tab and touch > OK. > Multi-Select to choose members. Then touch Searching for a Contact 1. Touch the Home key > 2. Touch > Contacts. at the top of the screen. 71 3. Input the contact name or any information the contact has to search for it. The contacts matched will be listed. Editing Contacts Edit Contact Details 1. Touch the Home key > > Contacts. 2. Touch a contact you need to edit and then touch 3. Edit the contact and touch Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone. 1. Touch the Home key > > Contacts. 2. Touch a contact you want to set a ringtone for and then touch > Set ringtone. 3. Select a ringtone you like and touch OK. Delete Contacts 1. Touch the Home key > 2. Touch > Contacts. > Multi-Select. 3. Touch to select the contacts you want to remove and then touch 72 4. Touch OK to confirm. Join Contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list. 1. Touch the Home key > > Contacts. 2. Touch a contact entry to display the contact’s details and then touch 3. Touch > Join. 4. Touch the contact whose information you want to join with the first entry. The information from the second contact is added to the first, and the second contact is no longer displayed in the CONTACTS list. You can repeat these steps to join another contact to the main contact. Separate Contact Information If contact information from different sources was joined in error, you can separate the information back into individual contacts on your phone. 1. Touch the Home key > > Contacts. 2. Touch a contact entry you have merged and want to separate. 73 3. Touch 4. Touch > Separate. 5. Touch OK to confirm. 74 Accounts Adding or Removing Accounts You can add multiple Google accounts and Microsoft Exchange ActiveSync® accounts. You may also add other kinds of accounts depending on the apps installed on your phone. Add an Account 1. Touch the Home key > account. > Settings > Accounts > Add Touch the type of account you want to add. Follow the onscreen steps to enter the information about the account. Most accounts require a username and password, but the details may vary. You may also need to obtain some information from IT support or your system administrator. When the account is successfully added, it is displayed in the Accounts list. Remove an Account Removing an account will delete it and all information associated with it from your phone, such as emails and contacts. 1. Touch the Home key > > Settings > Accounts. Touch the account category in the list and then touch the 75 account. Touch > Remove account > REMOVE ACCOUNT. Configuring Account Sync Configure Auto Sync Setting 1. Touch the Home key > 2. Touch > Settings > Accounts. and check or uncheck Auto-sync data. When automatic sync is turned on, changes you make to information on your phone or on the web are automatically synced with each other. When automatic sync is turned off, you need to sync manually to collect emails, updates, or other recent information. Sync Manually 1. Touch the Home key > > Settings > Accounts. 2. Touch the account category and then the account you want to sync. 3. Touch > Sync now. Change an Account’s Sync Settings 1. Touch the Home key > > Settings > Accounts. 76 2. Touch the account category and then the account. The Sync screen appears, showing a list of information the account can sync. 3. When auto-sync is enabled, check or uncheck items as you need. Checked types of information on the phone and the web will be kept in auto-sync. When auto-sync is disabled, touch a listing to sync that type of information between the phone and the web. 77 Email Touch Email in the home screen to receive and send emails from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting Up the First Email Account 1. When you open Email for the first time, enter your email address and password. 2. Touch NEXT to let the phone retrieve the network parameters automatically. NOTE: You can also enter these details manually by touching MANUAL SETUP or when automatic setup fails. 3. Follow the on-screen instructions to finish the setup. Your phone will show the inbox of the email account and start to download email messages. Checking Your Emails Your phone can automatically check for new emails at the interval you set when setting up the account. You can also check new emails manually by dragging down on 78 the message list. Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways. Reply to or Forward an Email 1. Open the email you want to reply to or forward from Inbox. 2. Do the following as you need. To reply to the sender, touch To reply to the sender and all recipients of the original email, touch or > Reply all. To forward the email to someone else, touch Forward. 3. Edit your message and touch or Mark an Email as Unread You can return a read email to the unread state—for example, to remind yourself to read it again later. You can also mark a batch of emails as unread. While reading a message, touch While in a message list (for instance, the Inbox), touch the sender images at the left side of the messages and then touch 79 > Mark Unread. Delete an Email You can delete an email from its folder. You can also delete a batch of emails. While reading a message, touch While in a message list (for instance, the inbox), touch the sender images in front of the messages and then touch . > Delete. Writing and Sending an Email 1. Open your email Inbox and touch NOTE: If you have more than one email account added on the phone, touch the sender line to select the account you want to use for sending the message. 2. Enter a contact name or email address in the To field. Separate each recipient with a comma. NOTE: To send a carbon copy or blind carbon copy to other recipients, touch to open the Cc/Bcc field and enter the contact names or email addresses. 3. Enter the email subject and compose the email text. 4. Touch > Attach file to add audio files, images, videos and other types of files as attachments. 80 5. Touch at the top right of the screen to send the message. Adding and Editing Email Accounts Add an Email Account After setting up your first email account (see Setting Up the First Email Account), you can add more email accounts and manage them separately. 1. Open Email to get the Inbox screen. 2. Touch > Settings > Add account. 3. Follow the prompts to set up the account as you did with the first one. Edit an Email Account You can change a number of settings for an account, including how often you check for email, how you’re notified of new mails, your email signature, and details about the servers the account uses to send and receive mails. 1. Open Email to get the Inbox screen. 2. Touch > Settings and touch the account whose settings you want to change. 3. Make the changes and touch 81 when you finish. Changing General Email Settings General settings apply to all email accounts you add. 1. Open Email to get the Inbox screen. 2. Touch > Settings > General settings. 3. Make the changes and touch 82 when you finish. Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen Touch in the home screen. The Messaging screen opens where you can create a new message, search for messages, or open an ongoing message thread. Touch to write a new text or multimedia message. Touch to search for a message using keywords. Touch an existing message thread to open the conversation you’ve had with a certain number. Sending a Message 1. On the Messaging screen, touch at the bottom. 2. Add recipients by one of the following ways. Touch the To field and manually enter the recipient’s number or the contact name. If the phone presents a few suggestions, touch the one you want to add. Select recipients from your contacts or call log by 83 touching 3. Touch the Type message field and enter the content of your message. 4. If you want to send a multimedia message, touch the paper clip icon 5. Touch to attach a file or a slideshow to the message. NOTE: You can also include email addresses as recipients for multimedia messages. NOTE: Do not add a message subject or any attachment if you want to send a text message. Otherwise you may be charged for a multimedia message. Replying to a Message Messages you receive are appended to existing threads for the same number. If the new message comes from a new number, a new thread is created. 1. On the Messaging screen, touch the thread that has the message you want to reply to. 2. Type your reply in the text box at the bottom. You can touch the attach icon 3. Touch if you want to reply with an MMS. 84 Forwarding a Message 1. On the Messaging screen, touch the thread that has the message you want to forward. 2. Touch the message. 3. Touch Forward in the menu that opens. 4. Enter a recipient for the message and edit the content if you want. 5. Touch Changing Messaging Settings Touch > Settings in the Messaging screen to change messaging settings. 85 Calendar Calendar on the phone works with the web-based Google Calendar™ service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch the Home key > Calendar. Viewing Your Calendars and Events Select Visible Calendars 1. Open the Calendar app. 2. Touch > Calendars to display. 3. In the new screen, touch the calendars to check the calendars you want to see or uncheck the calendars you’d like to hide. Events from hidden calendars are not shown in the Calendar app. Change Calendar Views You can view your calendars in different forms. The app offers four views: Month, Week, Day, and Agenda. To change calendar views, touch the time period shown at the 86 top left and select the view you prefer. You can also change to Day view from Month view by touching any day block. In Month view, swipe vertically to see previous months and future months. In Week or Day view, swipe horizontally to see previous weeks/days and future weeks/days. When you are viewing past or future days, weeks, or months, touch at the top to quickly switch to today. View Event Details In Agenda, Day, or Week view, touch an event to view its details. In Month view, touch a day to switch to Day view. Then touch an event to view its details. Creating an Event 1. In any Calendar view, touch You can also touch a spot in Day or Week view twice to add an event to that time spot. 2. If you have more than one calendar account, touch the current account above the Event name box to choose one. 3. Enter the event details and touch DONE. 87 Editing, Deleting or Sharing an Event 1. Find the event you want to edit or delete. 2. Open its details screen (see View Event Details in this chapter). 3. Do one of the following as you need. To… do… Edit the event, touch at the top of the screen. Touch DONE to save your changes. Delete the event, touch at the top of the screen and then touch OK. Share the event, touch and choose how to share. Changing Calendar Settings To change Calendar settings, open a Calendar view (Day, Week, Month, or Agenda) and touch > Settings. 88 Browser Use Browser to view web pages and search for information. Opening the Browser Touch in the home screen to launch Browser. The last web page you were viewing is displayed. If you have not used Browser recently, your home page opens. Browser also opens when you touch a web link - for example, in an email or a text message. 1. Open the Browser app. 2. Touch the address box at the top of the web page. 3. Enter the address (URL) of a web page. Or, enter terms you want to search for. NOTE: Touch page. beside the addres if you want to stop opening the NOTE: Touch the tabs icon and touch New window to open a new web page in a new tab. 89 Downloading Files Touch and hold an image or a link to a file or to another web page. In the menu that opens, touch Save image or Save link. The downloaded files are saved to your phone or the memory card. You can view or open them in the Downloads app. Changing Browser Settings You can configure a number of Browser settings to customize the way you browse the web, including several that you can use to control your privacy. To open the Browser settings screen, touch 90 > Settings. Camera You can use your phone to take photos and record videos. Photos and videos are stored on the phone’s microSDHC card or in the phone’s internal storage. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1. Touch the Home key > > Camera. 2. Aim the camera at the subject and make any necessary adjustment. 91 Number Function Switch between the front and back camera. Set a time delay before the camera takes a picture after you touch the shutter icon, or turn off this feature. Change the flash setting, only available for the back camera. Open the camera settings menu. View pictures and videos you have taken. Capture a picture. Capture a video. WARNING! Keep a safe distance when using the flash. Do not point the flash towards the eyes of people or animals. NOTE: You can spread or pinch on the screen or press the Volume key to zoom in or out before taking pictures. 3. Touch the area where you want the camera to focus, or leave the camera to autofocus on the center of the image. 4. Lightly touch Recording a Video 1. Touch the Home key > > Camera. 2. Aim the camera at the subject. You can touch any area on the screen that you want the camcorder to focus on before 92 and during recording. NOTE: You can spread or pinch on the screen or press the Volume key to zoom in or out before and during recording. 3. Touch to start recording. You can also touch to pause or resume recording. 4. Touch to stop recording. NOTE: While the recording is in progress, you can touch the frame as a separate photo. to save Customizing Camera/Camcorder Settings Before capturing a photo or a video, you can touch to open the following camera and camcorder setting options. NOTE: Not all options are available for the front camera or the back camera. Camera options Full screen: Enable or disable the full screen. Shutter tone: Turn on or off the shutter sound for photo 93 taking and video recording. Geo-tagging: Select whether to store the GPS location in your captured photos and videos. Storage location: Change the storage location for captured photos and videos. Restore defaults: Restore default camera settings. Video options Video quality: Set the quality for your video. Time lapse: Set the time interval between each frame when you shot time lapse videos with the back camera. Focus lock when recording: Enable or disable this function. Geo-tagging: Select whether to store the GPS location in your captured photos and videos. Storage location: Change the storage location for captured photos and videos. Restore defaults: Restore default camera settings. 94 Gallery Opening Gallery Touch the Home key > pictures and videos. > Gallery to view albums of your Working With Albums When you open Gallery, all pictures and videos on your phone are displayed in a number of albums. Swipe up and down to see them all. To view album contents: Touch an album to view the pictures and videos it contains. To share albums, pictures, or videos: 1. Touch and hold an album to select it or touch and hold an item after you open an album to select a picture or a video. 2. Touch more items that you want to share. 3. Touch and select how you want to share the items. To delete albums: 1. Touch and hold an album until it is selected. 2. Touch more albums that you want to delete. 3. Touch > OK. 95 Working With Pictures Touch a picture in an album to view the picture in full screen. When viewing a picture in full screen, the following features are available. Swipe horizontally to see more pictures or videos. Pinch a picture or video to make it smaller. You'll then see a filmstrip-style view of all your pictures and videos in a row. Swipe left or right to scan through them all. NOTE: You can delete a picture or video by swiping it up in the 96 filmstrip view. If you accidentally delete one, touch UNDO to retrieve it. Double-tap the picture, or pinch two fingers together or spread them apart to zoom out or in. Touch to rotate or rename the picture, check file details, set the picture as wallpaper or contact photo, print the picture or see the picture in slideshow mode. Touch to add the picture to the Favorite. Touch to return to the album. Touch the options along the bottom to delete, edit, or share the picture. NOTE: Some options may not be available for certain albums or pictures. Retouching Your Pictures You can edit any photos you took and some other pictures in Gallery. 1. Touch along the bottom while viewing a picture in full screen to open the Edit interface. 2. Touch an edit option along the bottom of the screen and edit the picture. 97 3. Touch to keep the change or 4. Touch to save the new picture. to cancel it. NOTE: Touch in the PhotoEditor screen to see the edits you have made and undo or redo them. Playing Videos 1. Touch an album in the gallery and then touch the thumbnail of a video. 2. Touch at the center and select a player to start playing. Touch the video to view the playback controls. 98 Music Touch the Home key > > Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and so on. Copying Music Files to Your Phone Before using Music, you need to copy or download audio files to your phone. Copy From a Computer 1. Connect your phone and the computer with a USB cable. 2. Touch Media device (MTP) or USB mass storage as the connection mode. See Connect Your Phone to a Computer via USB. 3. Copy the music file from the PC and paste it to the phone storage or microSDHC card. Download From the Internet You can download music files when browsing web pages. See Downloading Files. Receive via Bluetooth You can receive music files from other devices via Bluetooth. 99 See Receive Data via Bluetooth. Viewing Your Music Library Touch the Home key > > Music and your music library is displayed. All your audio files are cataloged according to the information stored in the files. Touch All Songs to view all music files on your phone. Touch Artists/Albums to browse music files on your phone organized by the artist or album name. Touch Folders to find music files through the folders they are stored in. Touch Favorites to browse music files you have marked as favorites. Touch Playlists to view all music playlists you have created. NOTE: If an audio file is being played, its name and player controls are displayed at the bottom of the screen. Touch the area to open the playback screen. Setting a Song as the Default Ringtone The song will be used as the ringtone for all incoming calls, except those from contacts to whom you have assigned special 100 ringtones (see Set a Ringtone for a Contact). 1. Touch the Home key > library. 2. Touch > Music to open the music next to a song in any list. 3. In the menu that opens, touch Set as ringtone. NOTE: If the song is being played and you’re in the playback screen, you can touch > Set as ringtone. Playing Music Touch a song in the music library to listen to it. The following playback screen appears. 101 Number Function Song, album, and artist information. Touch to go back to the music library. Album artwork. Touch to see the detailed information about the song. Playback control. Skip songs, pause and resume playback. Drag the progress bar to jump to any part of the song. Touch to play the current playlist in shuffle mode, where tracks are played in random order. 102 7 Touch to toggle repeat the song, the current playlist, or turn off repeat. Add the song to your favorite. Touch to see more options. 10 Touch to see the current playlist. Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer. Touch next to a song and select Add to playlist to add it to a playlist or create a new playlist. Touch next to a playlist in the Playlists screen of the music library and select Rename or Delete to rename or delete the playlist. Touch a playlist to view its content. You can touch Remove to select the songs you want to remove. NOTE: The above options may not be available for certain automatically created playlists, such as Recently Added. 103 Video Player Use the Video Player app to manage your video library and to watch videos. Opening the Video Library Touch the Home key > > Video Player in the home screen to view your video library, where your video files are displayed in a list. Swipe up or down to find the video you want. You can also touch to search for video files, or touch the Menu Key to sort the list. Playing and Controlling Videos Touch a video in the video library to play it. Rotate the phone on its side to watch the video in landscape view. Touch the video to show the playback controls. You can control the video and audio or carry out other operations. Touch the play/pause button at the bottom to pause or resume the playback. Slide horizontally on the video to rewind or fast forward. Slide vertically on the right or left part of the screen to adjust volume or brightness. 104 Touch or Touch to rotate the video. Touch to hide the control panel. Touch to play the video in a small window and continue with other tasks on the phone. Touch to capture a screenshot. Touch to change the video ratio. Touch to share, delete, trim it, or touch Settings to set up the video. to skip to the previous or the next video. Managing Video Files Delete Video Clips 1. Touch > Multi-Select in the video library. 2. Touch the videos you want to delete. 3. Touch > OK. Share Video Clips 1. Touch > Multi-Select in the video library. 2. Touch the videos you want to share. 3. Touch and select how you want to share them. 105 Rename a Video Clip 1. Touch next to a video clip in the video library. 2. Touch Rename. 3. Type the new video name and touch OK. Check Video File Details 1. Touch next to a video clip in the video library. 2. Touch Details. 3. Check the file title, duration, size, path, and time. Touch CLOSE when you finish. 106 More Apps Clock Touch the Home key > > Clock. The Clock app allows you to check local time and time in other cities in the world, set alarms, and use timers. Set a New Alarm 1. Touch the tab in the Clock app. 2. Touch an existing alarm to configure it, or touch bottom of the screen to create a new alarm. at the 3. Set up the alarm options, such as time, repeat, and alarm sound. NOTE: To enable or disable existing alarms directly, just slide the switches on the right side. Check World Time Touch the tab in the Clock app to check local time for cities around the world. Touch at the bottom to add a new city or country. 107 Use the Stopwatch and Countdown Touch the or tab in the Clock app to use the countdown timer or the stopwatch. Stopwatch allows you to record lap times, while countdown timer allows you to set a time and count down to zero. Calculator Touch the Home key > > Calculator to use the phone’s convenient built-in calculator for some basic as well as advanced mathematical equations. NOTE: Slide left or right to switch between different panels. Downloads The Downloads app keeps a record of the files you have downloaded using apps such as Browser or Email. Touch the Home key > > Downloads to check the record. Touch a file to open it with the appropriate applications. Touch and hold a file to delete or share it. File Manager Quickly access all of your images, videos, audio clips, and 108 other types of files on your phone storage and the microSDHC card. Touch the Home key > > File Manager. You can find the file you need by category in the CATEGORY tab, or touch LOCAL to browse folders and files on the phone storage or the microSDHC card. Touch folders and files to access stored items. Touch and hold an item to access option icons such as Copy, Move, Share, or Delete. To copy or move an item, navigate to a new location and touch PASTE. Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like. Record a Voice Memo 1. Touch the Home key > 2. Touch to start recording. You can touch the recording. 3. Touch saved. > Sound Recorder. to pause and to continue during to stop recording. The memo is automatically 109 Play a Voice Memo To play a memo you just recorded: Touch at the bottom of the screen. To play any saved memo: 1. Touch at the top right of the screen to see all recordings. 2. Touch the title of a memo to play it. NOTE: You can also touch next to a memo to delete, share, rename, trim it, check its file information, add a tag, or set it as your phone ringtone. Google Apps Open the Google apps to use Google services. Some apps are put in the Google folder on the home screen. NOTE: Some contents or Google services may not be available in your region. Google: Use Google search or get information when you need it with Google Now. Chrome: Use the Chrome app to browse the Internet and get your bookmarks, browsing history, and more synced with your Google account. 110 Gmail: Use the Gmail service to send and receive emails. Maps: Find your place and find your way in the world. Play Music: Play music on the phone and on your Google account. Play Movies & TV: Purchase, download and watch the latest and your favorite movies and TV shows. Drive: Store files on the Google servers. YouTube: Watch video clips from YouTube.com, or upload your own and share with the world. Photos: Manage photos on the phone and your Google account. Hangouts: Chat with Google+ friends or send text or multimedia messages. Play Store: Buy and download apps, games, and other content from the Google Play Store. Voice Search: Search for information with your voice. 111 Settings Touch the Home key > > Settings in the home screen. The Settings app contains most of the tools for customizing and configuring your device. Wireless and Networks Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. See Connecting to Wi-Fi. Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections. See Connecting to Bluetooth Devices. Mobile Networks In the Settings app, touch Mobile networks to control mobile data use, select mobile network and set access point names. See Connecting to Mobile Networks. Wi-Fi Hotspot In the Settings app, touch Wi-Fi hotspot to share your phone’s mobile data connection with PCs or other devices via Wi-Fi. See Sharing Your Mobile Data Connection. 112 Data Usage Touch the switches to turn on or off mobile data and data limit. You can check how much data has been used during the time cycle you set, set a mobile data limit and warning, see what apps have been using mobile data, or restrict background data for individual apps. NOTE: The data usage is measured by your phone. Your carrier’s data usage accounting may differ. Airplane Mode In the Settings app, touch More > Airplane mode. All the phone’s radios that transmit voice or data are turned off. VPN In the Settings app, touch More > VPN to set up and connect to virtual private networks. See Connecting to Virtual Private Networks. Default SMS App In the Settings app, touch More > Default SMS app to choose the preferred application for sending and receiving SMS. 113 Personal Display Brightness level: Set the brightness of the display. Adaptive brightness: Automatically adjust screen brightness. Wallpaper: Select a background image for the home screen. Sleep: Set the length of time of inactivity before the screen turns off. Daydream: Manage the Daydream function. When Daydream is enabled, photos or animations will be displayed as a screensaver. Font size: Set the font size of the text on the screen. Auto-rotate screen: Touch to turn on or off this feature. Pulse notification light: Flash the indicator light to notify you of missed calls, new messages, and other events. Sound and Notification Adjust different types of volume (see Adjusting Volume), toggle sound and mute (see Switching to Silent or Vibration Mode), set up ringtone and notification sound (see Changing Ringtone and Notification Sound), and select system sounds or control notification display. 114 Security Screen lock: Disable the screen lock or enable it with long press, pattern, PIN, or password. See Protecting Your Phone With Screen Locks. Lock screen message: Touch to set lock screen message. When it is set, the message will be shown on the lock screen. Smart Lock: Keep the phone unlocked when connected to trusted devices, in trusted places, or unlocked by trusted faces. NOTE: You need to sign in to your Google account on the phone to use the Smart Lock feature. Encrypt phone: Encrypt your data on the phone to protect your privacy. Set up SIM card lock: Touch a micro-SIM card and you can manage the following settings. Lock SIM card: Activate or deactivate the PIN lock to require PIN before accessing the micro-SIM card. Change SIM PIN: Change the PIN used to access the micro-SIM card. NOTE: Put all your confidential passwords in a safe place for future use. If you enter the wrong SIM PIN more times than allowed, your micro-SIM card will be locked and you cannot 115 access the mobile phone network. Contact your operator for a PIN Unlock Key (PUK) to restore the micro-SIM card. Make passwords visible: Display passwords as you enter them. Device administrators: View or deactivate apps you have authorized to be device administrators. Unknown sources: Check this option to permit installation of apps from sources other than the Play Store. Storage type: Check the credential storage type. Trusted credentials: Display trusted CA certificates. Install from SD card: Install certificates from the memory card. Clear credentials: Delete all certificates. Trust agents: View or deactivate trust agents. Screen pinning: Keep a screen of your choice in view, so that others cannot switch to other apps and access your personal information. Touch this option to see how it works. Apps with usage access: Turn on or off some apps’ access to your phone usage information. Navigation Key You can swap the positions of the Back key and the Recent apps key. Select an option to make the switch. 116 Date & Time Set date, time, time zone, and how date and time are displayed. You can also use network-provided date. Language and Input Language: Select a language and region for your system. Spell checker: Use Google Spell Checker to check for spelling errors when entering text. Personal dictionary: Add new words to the phone’s dictionary or remove words from the dictionary. The words you add are used for spelling check and word suggestion. Keyboard & input methods: Configure text input settings. See Input Settings. Text-to-speech output: Preferred engine: Select the speech synthesis engine you want to use or change its settings. Speech rate: Select how quickly you want the synthesizer to speak. Pitch: Select the tone of the spoken text. Listen to an example: Play a brief sample of the speech synthesizer, using your current settings. Default language status: Check whether the text-to-speech output feature supports the current system language. Pointer speed: Select how fast the pointer/mouse should 117 scroll when you connect the phone to a trackpad or mouse accessory. Google Touch the Home key > > Settings > Google to easily manage settings for Google apps and features. You can set the options for Google account and services. Device Location Activate location services to determine your location. To use location-related applications, such as finding your location on Google Maps, you must have location services turned on on your phone. 1. Touch the Home key > > Settings > Location. 2. Slide the Location switch at the top to turn location services on or off. 3. When location is enabled, touch Mode to select location sources you want to use. High accuracy: Get accurate location using both GPS and Wi-Fi as well as mobile networks. Battery saving: Use only Wi-Fi and mobile networks to get your approximate location. This will drain less power from your battery than using GPS. Device only: Use GPS to pinpoint your location. 118 Storage The Storage settings menu lets you manage the phone storage and provides options for your microSDHC card. Save location This menu allows you to choose the default location for new data, such as files downloaded, photos captured, and voice recorded. 1. Touch the Home key > location. > Settings > Storage > Save 2. Touch Phone to store items in the phone's memory. - or If a microSDHC card is present, touch SD card to store data on the card. Device storage You can install apps into the internal storage. When you connect your phone to your computer, only the Internal SD card is accessible from your computer. To view the internal storage: Touch the Home key > > Settings > Storage and scroll to the Device storage section. SD card The external SD card storage options let you view the microSDHC card’s size and available space, unmount the card for safe removal from the phone, and format (erase) the card. For details, see Remove the microSDHC Card From Your 119 Phone and Erase microSDHC Card. Battery Check how much power remains for the battery and what has been using the battery. Apps See apps installed on your phone and manage them. Touch an app to see its information. You can stop the app, uninstall the app, or clear data and cache. NOTE: Not all applications can be moved or uninstalled. Memory Touch the Home key > > Settings > Memory to see the memory using situation. Including the average memory use and the apps of used memory in that time. Connect to PC Select your USB connection type between your phone and PC. See Connecting to Your Computer via USB. Backup & Reset Back up my data: Back up app data, Wi-Fi passwords, and other settings to Google servers after you sign in to your 120 Google account. Backup account: Set the Google account that the data is backed up to. Automatic restore: Restore previously backed up settings and data when you reinstall an app. Network settings reset: Reset all network settings, including Wi-Fi, Cellular data and Bluetooth. Touch RESET SETTINGS to begin. Factory data reset: Reset your phone to factory default settings. You can also erase the data on the phone storage and the microSDHC card during the process. Accounts Manage your accounts and synchronization. Touch Add account to sign in to or create accounts on your phone. Touch an account type to see that type of accounts you have added and adjust the accounts settings. System Accessibility Configure accessibility plug-ins and services on your phone, such as using Color inversion or Large text for users with sight problems. 121 Printing You can manage Google Cloud Print service or other printer plug-ins installed from the Google Play Store or your printer manufacturer. About Phone View important phone information and legal information. 122 Upgrading the Phone Software There are several ways to upgrade your phone software: Use the online upgrade tool for mobile terminal products. Use the one-press upgrade package offered by your mobile service provider. NOTE: Visit the ZTE official handset service support website (http://www.ztedevice.com/support) and click your country or region to learn more about the above upgrade methods, as well as which phones and methods are supported. 123 Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution Poor reception The network signal is too weak at your current location, for example, in a basement or near a tall building, because wireless transmissions cannot effectively reach it. The network is busy at the current time (for example, during peak times, there may be too much network traffic to handle additional calls). Move to a location where the network signal can be properly received. Avoid using the phone at such times, or try again after waiting a short time. You are too far away from a You can request a service base station for your service area map from your service provider. provider. Echo or noise Poor network link quality on End the call and dial again. the part of your service You may be switched to a provider. better-quality network link or phone line. 124 Problem Possible causes Possible solution Poor local telephone line quality. End the call and dial again. You may be switched to a better-quality network link or phone line. Unable to select certain features Your service provider does not support these features, or you have not applied for services that provide these features. Contact your service provider. Battery not charging The battery or battery charger is damaged. Contact the dealer. The phone’s temperature is Adjust the battery charging below 0°C or higher than environment to avoid 45°C. extremes of temperature. Shortened standby time Poor contact between the battery and charger. Check all connectors to ensure that all connections have been properly made. The standby time is related to your service provider system configuration. The same phone used with different service providers’ systems will not provide exactly the same length of standby time. If you are located in an area where signaling is weak, temporarily power off the phone. The battery is depleted. In high temperature environments, battery life will be shortened. Use a new battery. 125 Problem Possible causes Possible solution If you are not able to connect to the network, the phone will continue to send out signals as it attempts to locate a base station. Doing so consumes battery power and will consequently shorten standby time. Change your location to one where the network is accessible, or temporarily turn off your phone. Cannot turn Battery power has been your phone on depleted. micro-SIM card error Recharge the phone’s battery. micro-SIM card malfunction Take the micro-SIM card to or damage. your service provider for testing. micro-SIM card inserted improperly. Insert the micro-SIM card properly. Debris on the micro-SIM card contacts. Use a soft, dry cloth to clean the micro-SIM card contacts. Unable to micro-SIM card invalid. connect to the network You are not within the network’s service area. Poor signal. Contact your service provider. Check the service area with your service provider. Move to an open space, or if you are inside a building, move closer to a window. 126 Problem Possible causes Possible solution PIN Code blocked You have entered an incorrect PIN code three consecutive times. Contact your service provider. If the service provider provides the micro-SIM card’s PUK code, use the PUK code to unlock the micro-SIM card. Phone crashes, reboots, freeze, or cannot be powered on Some third-party software is Reset the phone to factory not compatible with your status. phone. Uninstall the software that may cause the problem. Upgrade the phone software. 127 For Your Safety General Safety Don’t make or receive handheld calls while driving. Never text while driving. Don’t use at gas stations. Keep your phone at least 15 mm away from your ear or body while making calls. Your phone may produce a bright or flashing light. Small parts may cause choking. Don’t dispose of your phone in fire. Your phone can produce a loud sound. To prevent possible hearing damage, do not listen at high volume levels for long periods. Avoid contact with anything magnetic. Avoid extreme temperatures. Keep away from pacemakers and other electronic medical devices. Avoid contact with liquids. Keep your phone dry. Turn off when asked to in hospitals and medical facilities. Don’t take your phone apart. 128 Turn off when told to in aircrafts and airports. Only use approved accessories. Turn off when near explosive materials or liquids. Don’t rely on your phone for emergency communications. FCC RF Exposure Information (SAR) This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 15 mm. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating 129 positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-Z799VL. For this device, the highest reported SAR value for usage against the head is 0.95 W/kg, for usage near the body is 1.19 W/kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements. SAR compliance for body-worn operation is based on a separation distance of 15 mm between the unit and the human body. Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level. To support body-worn operation, choose the belt clips or holsters, which do not contain metallic components, to maintain a separation of 15 mm between this device and your body. RF exposure compliance with any body-worn accessory, which contains metal, was not tested and certified, and use such body-worn accessory should be avoided. 130 FCC Regulations This mobile phone complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 131 CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Hearing Aid Compatibility (HAC) regulations for Mobile Phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone's antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated 132 have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/ higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Your phone meets the M4/T4 level rating. 133 Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. For more information about FCC Hearing Aid Compatibility, please go to http://www.fcc.gov/cgb/dro. Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands free kit) can cause distraction and lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving. Operating Machinery Full attention must be given to operating machinery in order to reduce the risk of an accident. Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use. You must always turn off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety 134 measures designed to protect users and their environment. Always treat your phone and its accessories with care and keep it in a clean and dust-free place. Keep the screen and camera lens clean. Unclean screen or camera lens may slow down the phone's reaction to your operations or lower image quality. Clean the device and its accessories with a soft material such as cleaning cloth for eyeglass lenses. Do not use alcohol or other corrosive substances for cleaning or allow them to get inside. Do not expose your phone or its accessories to open flames or lit tobacco products. Do not expose your phone or its accessories to liquid, moisture or high humidity. Do not drop, throw or try to bend your phone or its accessories. Do not paint your phone or its accessories. Do not attempt to disassemble your phone or its accessories. Only authorized personnel can do so. Do not expose or use your phone or its accessories in a environment with or that can reach extreme temperatures, minimum - [5] and maximum + [50] degrees Celsius. Do not place your phone inside or near heating equipments or high pressure containers, such as water heaters, microwave 135 ovens, or hot cooking utensils. Otherwise, your phone may be damaged. Please check local regulations for disposal of electronic products. Do not carry your phone in your back pocket as it could break when you sit down. Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone. Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard. Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media to be close to your phone for a long time. Electrostatic Discharge (ESD) Do not touch the SIM card’s metal connectors. 136 Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth. Air Bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result. Store the phone safely before driving your vehicle. Seizures/Blackouts The phone can produce a bright or flashing light. A small percentage of people may be susceptible to blackouts or seizures (even if they have never had one before) when exposed to flashing lights or light patterns such as when playing games or watching video. If you have experienced seizures or blackouts or have a family history of such occurrences, please consult a physician. Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone: Do not grip the phone too tightly. 137 Press the buttons lightly. Use the special features which are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. Take many breaks to stretch and relax. Emergency Calls This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications. Loud Noise This phone is capable of producing loud noises, which may damage your hearing. Turn down the volume before using headphones, Bluetooth stereo headsets or other audio devices. Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. 138 Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the battery terminals. Never puncture the surface of the battery with sharp objects. Connection to a Car Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and Damaged Products Do not attempt to disassemble the phone or its accessories. Only qualified personnel can service or repair the phone or its accessories. If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center. CTIA Requirements Do not disassemble or open crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. Only use the battery for the system for which it is specified. 139 Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. Promptly dispose of used batteries in accordance with local regulations. Battery usage by children should be supervised. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. Improper battery use may result in a fire, explosion or other hazard. The phone shall only be connected to CTIA certified adapters, products that bear the USB-IF logo or products that have completed the USB-IF compliance program. 140 Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket. Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source. Increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Medical Devices Please consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the 141 operation of your medical device. Hospitals Turn off your wireless device when requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Aircraft Turn off your wireless device whenever you are instructed to do so by airport or airline staff. Consult the airline staff about the use of wireless devices onboard the aircraft. If your device offers a ‘flight mode’, this must be enabled prior to boarding an aircraft. Interference in Cars Please note that because of possible interference with electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or 142 other radio equipment. Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Blasting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas posted power off “two-way radios” or “electronic devices” to avoid interfering with blasting operations. 143
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