ZTE Z917VL LTE/CDMA Multi-Mode Digital Mobile Phone User Manual ZTE T22

ZTE Corporation LTE/CDMA Multi-Mode Digital Mobile Phone ZTE T22

Users Manual

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Z917VL
User Manual
2
About This Manual
Thank you for choosing this mobile device. In order to keep your
device in its best condition, please read this manual and keep it
for future reference.
Notice
This manual has been designed with the utmost care to ensure
the accuracy of its content. However, all statements, information
and recommendations contained therein do not constitute a
warranty of any kind, either expressed or implied. Please refer to
For Your Safety to be sure to use your phone properly and safely.
Disclaimer
Images and screenshots used in this manual may differ from the
actual product. Content in this manual may differ from the actual
product or software.
Trademarks
Manufactured under license from Dolby Laboratories. Dolby,
Dolby Audio, and the double-D symbol are trademarks of Dolby
Laboratories.
Google and Android are trademarks of Google, Inc.
The Bluetooth® trademark and logos are owned by the Bluetooth
SIG, Inc. and any use of such trademarks by ZTE Corporation is
under license.
microSDHC Logo is a trademark of SD-3C, LLC.
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Qualcomm® Snapdragon™ processors are products of
Qualcomm Technologies, Inc.
Qualcomm and Snapdragon are trademarks of Qualcomm
Incorporated, registered in the United States and other countries.
Used with permission.
Other trademarks and trade names are the property of their
respective owners.
Version No.: R1.0
Edition Time: April 26, 2016
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Contents
Getting Started ....................................................... 10
Getting to Know Your Phone ............................................ 10
Knowing the Keys ............................................................ 12
Installing the nano-SIM Card and the Battery ................... 12
Installing the microSDHC™ Card ..................................... 15
Charging the Battery ........................................................ 17
Extending the Battery Life ................................................ 19
Powering On/Off .............................................................. 19
Setting Up for the First Time ............................................ 19
Locking/Unlocking the Screen and Keys .......................... 20
Using the Touch Screen ................................................... 20
Getting to Know the Home Screen ................................... 23
Personalizing.......................................................... 26
Changing the System Language ...................................... 26
Setting the Date and Time................................................ 26
Changing Ringtone and Notification Sound ...................... 27
Turning On/Off System Sounds ........................................ 27
Adjusting Volume ............................................................. 27
Switching to Silent Mode .................................................. 28
Applying New Wallpapers ................................................ 29
Changing Screen Brightness ........................................... 29
Protecting Your Phone With Screen Locks ....................... 30
Protecting Your Phone With Encryption ............................ 31
5
Knowing the Basics ............................................... 32
Monitoring the Phone Status ............................................ 32
Managing Notifications ..................................................... 33
Managing Shortcuts and Widgets ..................................... 35
Organizing With Folders ................................................... 36
Rearranging the Primary Shortcuts ................................... 38
Entering Text .................................................................... 38
Editing Text ...................................................................... 41
Opening and Switching Apps ............................................ 41
Connecting to Networks and Devices .................. 43
Connecting to Mobile Networks ........................................ 43
Connecting to Wi-Fi® ........................................................ 44
Connecting to Bluetooth® Devices .................................... 47
Connecting to Your Computer via USB ............................. 50
Connecting to Virtual Private Networks ............................. 52
Phone Calls ............................................................ 55
Placing and Ending Calls ................................................. 55
Answering or Rejecting Calls ............................................ 56
Working With the Call Log ................................................ 57
Calling Your Contacts ....................................................... 58
Checking Voicemail .......................................................... 58
Using Options During a Call ............................................. 59
Managing Multi-party Calls ............................................... 59
Adjusting Your Call Settings ............................................. 60
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Contacts ................................................................. 65
Checking Contact Details ................................................. 65
Adding a New Contact ..................................................... 65
Setting Up Your Own Profile ............................................. 66
Importing, Exporting, and Sharing Contacts ..................... 66
Working With Favorite Contacts ....................................... 67
Working With Groups ....................................................... 68
Searching for a Contact ................................................... 69
Editing Contacts .............................................................. 70
Accounts ................................................................ 72
Adding or Removing Accounts ......................................... 72
Configuring Account Sync ................................................ 73
Email ....................................................................... 75
Setting Up the First Email Account ................................... 75
Responding to an Email ................................................... 75
Writing and Sending an Email .......................................... 77
Adding and Editing Email Accounts .................................. 78
Changing General Email Settings .................................... 79
Messaging .............................................................. 80
Opening the Messaging Screen ....................................... 80
Sending a Message ......................................................... 80
Replying to a Message .................................................... 81
Forwarding a Message .................................................... 82
Changing Message Settings ............................................ 82
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Calendar ................................................................. 83
Viewing Your Calendars and Events ................................. 83
Creating an Event ............................................................ 84
Editing or Deleting an Event ............................................. 85
Changing Calendar Settings ............................................. 85
Searching an Event .......................................................... 85
Camera ................................................................... 86
Capturing a Photo or a Video ........................................... 86
Customizing Camera Settings .......................................... 87
Gallery .................................................................... 89
Opening Gallery ............................................................... 89
Working With Albums ....................................................... 89
Working With Pictures ...................................................... 90
Playing Videos ................................................................. 91
Play Music .............................................................. 92
Playing your music ........................................................... 92
Managing playlists............................................................ 95
Music ...................................................................... 96
Copying Music Files to Your Phone .................................. 96
Viewing Your Music Library .............................................. 97
Setting a Song as the Default Ringtone ............................ 97
Playing Music ................................................................... 98
Video Player ......................................................... 101
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Opening the Video Library ............................................. 101
Playing and Controlling Videos ...................................... 101
Managing Video Files .................................................... 102
More Apps ............................................................ 104
Calculator ...................................................................... 104
Clock ............................................................................. 104
File Manager ................................................................. 105
Google Apps .................................................................. 105
Settings ................................................................. 107
Wireless and Networks .................................................. 107
Personal ........................................................................ 109
Device ........................................................................... 113
System .......................................................................... 117
Troubleshooting ................................................... 119
For Your Safety .................................................... 124
General Safety............................................................... 124
Radio Frequency (RF) Energy ....................................... 125
FCC Regulations ........................................................... 127
Hearing Aid Compatibility (HAC) Regulations for Mobile
Phones .......................................................................... 128
CTIA .............................................................................. 130
Distraction ..................................................................... 132
Product Handling ........................................................... 132
Electrical Safety ............................................................. 137
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Radio Frequency Interference ........................................ 138
Explosive Environments ................................................. 139
10
Getting Started
Getting to Know Your Phone
Back key
Indicator light
Earpiece
Home key
Front camera
Recent apps key
11
Volume up key
Power key
Back camera
Flash
Headset jack
Charging/
type C USB jack
Volume down key
Speaker
12
Knowing the Keys
Key
Function
Power key
Press and hold to turn on or off airplane
mode, power off or restart the phone.
Press to turn off or on the screen display.
Home key
Touch to return to the home screen from any
application or screen.
Touch and swipe up to open Google Search.
Back key
Touch to go to the previous screen.
Recent apps
key
Touch to see recently used applications.
Touch and hold to view the options for the
current screen.
Volume key
Press or hold either end of the key to turn the
volume up or down.
Installing the nano-SIM Card and the
Battery
Switch off your phone before installing or replacing the battery or
the nano-SIM card.
1. Insert your fingernail into the slot at the bottom middle of the
back cover and lift it up gently.
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2. Hold the nano-SIM card with the cut corner oriented as
shown and slip them into the card holders.
14
WARNING!
To avoid damage to the phone, do not use any other kind of
SIM card, or any non-standard nano-SIM card cut from a SIM
card. You can get a standard nano-SIM card from your
service provider.
3. Insert the battery by aligning the metal contacts on the
battery with the metal contacts in the battery compartment.
Gently push down on the battery until it clicks into place.
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4. Align the back cover with the back of the phone and press
the cover back into place. Ensure that all the tabs are
secure and there are no gaps around the cover.
Installing the microSDHC™ Card
The microSDHC card can be installed and removed while the
phone is turned on. Unmount the microSDHC card before
removing it.
1. Remove the back cover.
2. Hold your microSDHC card with the metal contacts facing
down and slide it in.
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NOTE:
Some applications may require a microSDHC card to store
certain data on it and to work properly. Therefore, it is
recommended that you keep a microSDHC card installed and
not remove or replace it unnecessarily.
3. Replace the back cover.
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Charging the Battery
Your phone’s battery should have enough power for the phone to
turn on, find a signal, and make a few calls. You should fully
charge the battery as soon as possible.
If the battery is low, there will be a pop-up message on the
screen. As you charge your phone, the screen will tell you the
exact battery level on the lock screen. See Locking/Unlocking the
Screen and Keys.
WARNING!
Use only ZTE-approved chargers and cables. The use of
unapproved accessories could damage your phone or cause the
battery to explode.
1. Connect the adapter to the charging jack. Ensure that the
adapter is inserted with the correct orientation. Do not force
the connector into the charging jack.
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2. Connect the charger to a standard AC power outlet. If the
phone is on, you’ll see a charging icon, such as or ,
appear on the status bar.
3. Disconnect the charger when the battery is fully charged.
NOTE:
If the battery is extremely low, you may be unable to power on
the phone even when it is being charged. In this case, try again
after charging the phone for at least 20 minutes. Contact
customer service if you still cannot power on the phone after
prolonged charging.
19
Extending the Battery Life
Active applications, screen brightness levels, Bluetooth and Wi-Fi
usage and GPS functionality can drain your battery. You can
follow the helpful tips below to conserve your battery power:
Reduce the screen backlight time.
Lower the screen brightness.
Turn Wi-Fi, Bluetooth and auto-sync off when not in use.
Disable the GPS function when not in use. Most applications
using this function will periodically query the GPS satellites
for your current location, and each query drains your battery.
Powering On/Off
Press and hold the Power key to turn on your phone.
To turn it off, press and hold the Power key to open the
options menu and touch Power off.
Setting Up for the First Time
When you first power on your phone after you purchase it or
reset it to factory settings (see Backup and Reset), you need to
do some settings before using it.
Flick the language field to select the language. Then follow the
prompts to set up Wi-Fi, Google account, Google location and
other options.
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Locking/Unlocking the Screen and
Keys
Your phone allows you to quickly lock the screen and keys (put
the phone to sleep mode) when not in use and to turn the screen
back on and unlock it when you need it.
To lock the screen and keys:
To quickly turn the screen off and lock the keys, press the Power
key.
NOTE:
To save battery power, the phone automatically turns off the
screen after a certain period of time when you leave it idle. You
will still be able to receive messages and calls while the phone
screen is off.
To unlock the screen and keys:
1. Press the Power key to turn the screen on.
2. Touch and hold the screen to unlock.
NOTE:
If you have set an unlock pattern, a PIN or a password for your
phone (see Protecting Your Phone With Screen Locks), draw the
pattern, or enter the PIN/password to unlock your phone.
Using the Touch Screen
Your phone’s touch screen enables you to control actions
through a variety of touch gestures.
21
Touch
When you want to type using the onscreen keyboard, select
items on the screen such as the application and settings
icons, or press the onscreen buttons, simply touch them with
your finger.
Touch and Hold
To open the available options for an item (for example, a
message or link in a web page), touch and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically
or horizontally across the screen.
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Drag
To drag, press and hold your finger with some pressure
before you start to move your finger. While dragging, do not
release your finger until you have reached the target position.
Pinch
In some apps (such as Maps and Gallery), you can zoom in
and out by placing two fingers on the screen at once and
pinching them together (to zoom out) or spreading them apart
(to zoom in).
23
Rotate the screen
For most screens, you can automatically change the screen
orientation from portrait to landscape by turning the phone
sideways.
NOTE:
The auto-rotate feature needs to be enabled for the screen
orientation to automatically change. Touch the Home key >
> Settings > Display > Auto-rotate screen.
You can also access the screen rotation control by sliding
down the status bar and touch Auto-rotate.
Getting to Know the Home Screen
The home screen is the starting point for your phone’s
applications, functions, and menus. You can customize your
home screen by adding shortcuts, folders, widgets, and more.
24
Extended Home Screen Panels
Your home screen is extendable, providing more space for
shortcuts, widgets, and more. Simply swipe left or right on the
home screen to see the extended panels. You can add or remove
home screen panels, or adjust the order of them.
Google search
Status bar
Widget
Primary shortcut
25
To add a new home screen panel:
1. Touch the Home key > to select apps, or touch and hold
an empty area of the home screen to select Widgets.
2. Touch and hold an application icon or a widget and drag it to
the right edge of the screen to create a new home screen
panel and put the icon or widget on it.
NOTE:
No empty home screen panel is allowed to exist. If the icon,
widget or folder is the only item on the current home screen panel,
the panel will be deleted as you remove the item.
To adjust the order of a home screen panel:
1. Touch and hold an empty area of the home screen and slide
left or right to view the home screen thumbnails.
2. Touch and hold a thumbnail and drag it left or right to the
place you need.
26
Personalizing
Changing the System Language
1. Touch the Home key > > Settings > Language &
input > Language.
2. Select the language you need.
Setting the Date and Time
1. Touch the Home key > > Settings > Date & time.
2. Set the date, time, time zone, and date/time format.
To adjust the date and time automatically, touch
Automatic date & time.
To adjust the date and time manually, touch Automatic
date & time and touch to turn off, and then touch Set
date / Set time to change the date and time.
To adjust the time zone automatically, enable Automatic
time zone.
To adjust the time zone manually, disable Automatic
time zone and touch Select time zone to set the correct
time zone.
To adjust the format of time, touch Use 24-hour format.
27
Changing Ringtone and Notification
Sound
You can customize the default ringtone for incoming calls and the
default notification sound.
1. Touch the Home Key > > Settings > Sound &
notification.
2. Touch Phone ringtone or Default notification sound.
3. Select the ringtone you want to use and touch OK.
NOTE:
See Set a Ringtone for a Contact for how to assign a special
ringtone to an individual contact.
Turning On/Off System Sounds
1. Touch the Home key > > Settings > Sound &
notification > Other sounds.
2. Touch Dial pad tones, Screen locking sounds, Charging
sounds, Touch sounds, Vibrate on touch or Emergency
tone.
Adjusting Volume
1. Touch the Home key > > Settings > Sound &
notification.
2. Drag the sliders below Media volume, Alarm volume,
28
Ring volume and Notification volume to adjust the
volume for each type of audio.
NOTE:
You can adjust the media volume when a media application is in
use by pressing the Volume key. If no media application is active,
press the Volume key to adjust ringtone volume (or the earpiece
volume during a call).
Switching to Silent Mode
You can set the phone to silent mode by using one of the
following methods.
Press the Volume key when no media application is active to
show the ringtone sound management window. Drag the
slider to the left to switch the phone to silent mode with
vibration.
Touch the Home key > > Settings > Sound &
notification > Do not disturb to switch the phone to silent
mode.
NOTE:
In addition to silent mode and vibration, you can also allow
priority apps to send out notifications when you switch the phone
to priority interruption mode.
29
Applying New Wallpapers
You can set the wallpaper for the home screen and lock screen.
1. Touch and hold an empty place on the home screen and then
touch Wallpapers.
2. In the window that appears at the bottom, touch Wallpaper to
pick an image as the wallpaper.
NOTE:
In addition, you can touch the Home key > > Settings >
Display > Wallpaper to pick an image from Gallery, Photos or
Wallpapers, an animation from Live Wallpapers.
Changing Screen Brightness
1. Touch the Home key > > Settings > Display >
Brightness level.
2. Drag the slider to manually adjust the screen brightness.
NOTE:
With the proximity and light sensor, your phone can automatically
adjust the screen brightness for available light. Touch Adaptive
brightness in the Display settings screen to turn the feature on
or off.
30
Protecting Your Phone With Screen
Locks
You can protect your phone by creating a screen lock. When it is
enabled, you need to swipe up on the screen, draw a pattern or
enter a numeric PIN or password to unlock the phone’s screen
and keys.
1. Touch the Home key > > Settings > Security > Screen
lock.
2. Touch None, Long Press, Pattern, PIN or Password.
Touch None to disable screen lock.
Touch Long Press to enable screen lock. You can unlock
the screen by touch and hold the home screen.
Touch Pattern to create a pattern you must draw to
unlock the screen.
Touch PIN or Password to set a numeric PIN or a
password that you must enter to unlock your screen.
NOTE:
You can also choose to protect your phone before it starts up by
requiring your unlock pattern, PIN or password. This helps you to
protect data in case your phone is lost or stolen.
For Pattern, PIN, or Password lock, select how you want
notifications and their contents to show when the phone is locked.
Then touch CONFIRM or OK.
31
NOTE:
If you forget the pattern you set, you need to upgrade the phone
software.
Protecting Your Phone With Encryption
You can encrypt all the data on your phone: Google accounts,
application data, music and other media, downloaded information,
and so on. If you have a screen lock on your phone, you must
draw a unlock pattern, or enter a numeric PIN or a password
each time you power on your phone to decrypt it.
WARNING!
Encryption is irreversible.
Encryption provides additional protection in case your phone is
stolen, and may be required or recommended in some
organizations. In many cases the pattern, PIN or password you
set for encryption is controlled by the system administrator.
The default mode for your phone is encrypted.
32
Knowing the Basics
Monitoring the Phone Status
The status bar at the top of the home screen provides phone and
service status icons on the right side. Below are some of the
icons you may see.
Silent mode
Signal strength
Vibration mode
Mobile data in use
Battery low
Airplane mode
Alarm set
Bluetooth on
GPS on
Connected to a Wi-Fi®
network
USB connected
Wi-Fi in use
Phone microphone
off
Speaker on
33
Managing Notifications
Notification Icons
The status bar at the top of the home screen provides notification
icons on the left. Below are some of the icons you may see.
New SMS/MMS
New Wi-Fi network
detected
New message(s) from
the Email app
Downloading data
/
New message(s) from
the Gmail™ app
Sending data
Missed call
/
Song playing
Call in progress
Open/Close the Notification Panel
Notifications report the arrival of new messages, calendar
events, and alarms, as well as ongoing events, such as when
you are playing music. You can open the notification panel to
view the details of notifications.
To open the notification panel, swipe your finger down on the
home screen or from the top of the screen.
34
To close the notification panel, swipe your finger up on the
screen or touch the Back key.
Respond to or Remove a Notification
In the notification panel, you can respond to a notification or
remove the notifications. The notification panel also supports
expandable notifications that let you perform additional actions
right from the notification itself.
To respond to a notification, just touch it.
To remove a notification, swipe it left or right.
To remove all notifications, touch below all the
notifications.
To manage notifications you have received, touch and hold a
notification to identify the application that created it. You can
then touch and select Hide sensitive content to hide
notifications from this app to protect your private information,
select Allow peeking to emphasize certain notifications by
sliding them briefly into view on the current screen or select
Treat as priority to show them in priority mode.
Use Quick Settings
The Quick Settings make it convenient to view or change the
most common settings for your phone.
Portrait: Touch to turn the screen rotation control on or off.
Battery Saver: Touch to turn on or off the battery saver to
reduce performance and background data.
35
Sound: Touch to enable or disable the sound.
Airplane mode: Touch to turn on or off the airplane mode.
Flashlight: Touch to turn on or off the flashlight.
Sync: Touch to sync the mobile data.
Do not disturb: Select time to not disturb.
Bluetooth: Touch to turn on or off Bluetooth.
Wi-Fi: Touch to turn on or off Wi-Fi.
Data: Touch to enable or disable data access over the mobile
network.
Location: Touch to turn location services on or off.
Brightness: Drag the brightness slider to adjust the screen
brightness.
NOTE:
In the Quick Settings screen, touch at the top to get to the
Settings menu; touch and hold the Battery Saver icon to open
the battery saver setting screen.
Managing Shortcuts and Widgets
Add Shortcuts and Widgets
1. Touch the Home key > .
- or -
To add widgets, touch and hold an empty area of the home
screen and select Widgets.
36
2. Slide left or right to browse the available applications or
widgets.
3. Touch and hold a widget or an application icon and drag it to
a home screen panel.
Move Shortcuts or Widgets
1. Touch and hold a shortcut or widget on the home screen.
2. Drag it to the place you need.
Remove Shortcuts or Widgets
1. Touch and hold a shortcut or widget on the home screen.
2. Drag it to to remove it.
Adjust Widget Size
1. Touch and hold a widget on the home screen and then
release it.
2. An outline appears around the widget. Drag the outline to
resize the widget.
NOTE:
Not all widgets can be resized.
Organizing With Folders
You can create folders on the home screen and add several
shortcuts to a folder.
37
Create a Folder
1. Touch and hold an icon on a home screen until
appears.
2. Drag the icon to and release it. A new folder will be
created and the icon is put into the folder.
Rename a Folder
1. Touch a folder to open it. The old folder name is displayed
above the icons.
2. Touch the folder name and enter a new name.
3. Touch Done.
Add More Icons to a Folder
1. Touch and hold an icon and then drag it onto a folder icon.
2. Release the icon and it will be put into the folder.
Remove Icons From a Folder
1. Touch a folder to open it.
2. Touch and hold the icon you want to remove and then drag it
to the home screen.
3. Release the icon and it will be removed from the folder.
38
Rearranging the Primary Shortcuts
The home screen includes a customizable primary shortcuts area
at the bottom visible from all home screens. You can keep at
most four items in the primary shortcuts area. Drag shortcuts or
folders in or out of the area to rearrange the area.
Entering Text
You can enter text using the onscreen keyboard. Some apps
open it automatically. In others, you open it by touching where
you want to type. Touch the Back key to hide the onscreen
keyboard. You can also enter text by speaking with the Google
voice typing feature.
Enable or Disable Input Methods
1. Touch the Home key > > Settings > Language &
input.
2. Touch the checkbox in front of the keyboard option.
NOTE:
Some default input methods may not be disabled.
39
Google Keyboard
The Google Keyboard provides a layout similar to a desktop
computer keyboard. When screen auto-rotation is enabled, turn
the phone sideways and the keyboard will change from portrait to
landscape. The landscape keyboard is not supported in all
applications.
Touch the alphabetic keys to enter letters. Touch and hold
some specific keys to enter associated accented letters or
numbers. For example, to enter è, touch and hold and
the available accented letters and number 3 appear. Then
slide to choose è.
Touch to use uppercase. Double-touch to lock
uppercase. This key also changes to indicate the current
case you are using: for lowercase, for uppercase,
and when locked in uppercase.
40
Touch to delete the text before the cursor.
Touch to select numbers and symbols. You can then
touch to find more. Also, often used symbols are
displayed above the keyboard.
Touch to use Google’s networked voice input.
Touch to choose the emoticons.
Google Voice Typing
Google Voice typing uses the Google voice recognition service to
convert speech to text.
1. Touch to access the voice typing feature when you are
using the Google keyboard.
2. When you see the microphone image, speak what you want
to type.
3. You can continue entering text to keep it or to delete it.
NOTE:
Say "comma," "period," "question mark," "exclamation mark," or
"exclamation point" to enter punctuation.
Input Method Settings
Choose the input method settings by touching > Settings >
Language & input from the home screen.
In the KEYBOARD & INPUT METHODS section, you can set
the current input method and choose the settings for input
methods.
41
Editing Text
Move the insertion point: Touch where you want to type.
The cursor blinks in the new position, and a tab appears
below it. Drag the tab to move the cursor.
Select text: Touch and hold or double-touch within the text.
The nearest word highlights, with a tab at each end of the
selection. Drag the tabs to change the selection.
Cut or copy: Select the text you want to manipulate. Then
touch CUT or COPY to cut or copy the text to the clipboard.
Replace text with the clipboard text: Select the text you
want to replace. Then touch PASTE.
Opening and Switching Apps
Open an App
1. Touch the Home key > .
2. Slide left or right on the screen and touch an app to open it.
Switch Between Recently Opened Apps
1. Touch the Recent Apps key. The apps you’ve used recently
are displayed in a series of tabs. Slide up and down to see all
the tabs.
2. Touch a tab to open that app.
42
NOTE:
You can swipe a tab sideways or touch X on the tab to remove it
from the screen. Touch Clear all to remove all tabs.
43
Connecting to Networks and
Devices
Connecting to Mobile Networks
Control Mobile Data Use
To enable or disable data access:
1. Touch the Home key > > Settings > Data usage.
2. Touch the Mobile data switch to enable or disable mobile
data use.
To get data services when roaming:
1. Touch the Home key > > Settings > Mobile networks.
2. Touch the Data roaming switch if it is turned off.
NOTE:
Data roaming may incur significant roaming charges.
Set Access Point Names
To connect to the Internet you can use the default Access Point
Names (APN). And if you want to add a new APN, please contact
the service provider to get the necessary information.
1. Touch the Home key > > Settings > Mobile networks >
Access Point Names.
2. Touch to add new APN.
44
3. Touch each item to enter the information you get from your
service provider.
4. Touch > Save to complete.
NOTE:
To set the APN to default settings, touch > Reset to default.
Connecting to Wi-Fi®
Wi-Fi is a wireless networking technology that can provide
Internet access at distances of up to 100 meters, depending on
the Wi-Fi router and your surroundings.
Turn Wi-Fi On and Connect to a Wi-Fi
Network
1. Touch the Home key > > Settings > Wi-Fi.
2. Slide the Wi-Fi switch to the On position to turn on Wi-Fi.
3. Touch a network name to connect to it.
4. If the network is secured, enter the password and touch
CONNECT.
NOTE:
Your phone automatically connects to previously used Wi-Fi
networks when they are in range.
45
Get Notified of Open Networks
1. Touch the Home key > > Settings > Wi-Fi.
2. Slide the Wi-Fi switch to the On position.
3. Touch > Advanced.
4. Check the checkbox of Network notification.
When Wi-Fi is on, you receive notifications in the status bar when
your phone detects an open Wi-Fi network. Switch off this option
to turn off notifications.
Add a Wi-Fi Network
You can add a Wi-Fi network if the network does not broadcast
its name (SSID), or to add a Wi-Fi network when you are out of
range.
To connect to a secured network, you first need to get the
security details from the network's administrator.
1. Touch the Home key > > Settings > Wi-Fi.
2. Slide the Wi-Fi switch to the On position.
3. Touch > Add network
4. Enter the network SSID (name). If necessary, enter security
or other network configuration details.
5. Touch SAVE.
Connect to a WPS Network
Wi-Fi Protected Setup (WPS) is a feature that makes it easy to
add your phone to the access points which support WPS.
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You can use one of the following methods to connect your phone
to a wireless network using WPS.
1. Touch the Home key > > Settings > Wi-Fi.
2. Slide the Wi-Fi switch to the On position.
3. Touch > Advanced > WPS Pin Entry.
4. The WPS PIN number displays on the screen. Enter the PIN
number into the access point's setup page.
After entering the PIN number, your phone automatically finds
the access point and configures the connection.
NOTE:
For detailed information about the WPS feature of the access
point, please refer to its user documents.
Forget a Wi-Fi Network
You can make your phone forget about the details of a Wi-Fi
network that you added - for example, if you don’t want the phone
to connect to it automatically or if it is a network that you no
longer use.
1. Touch the Home key > > Settings > Wi-Fi.
2. Slide the Wi-Fi switch to the On position.
3. Touch and hold the Wi-Fi network name and then touch
Forget network.
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Adjust Advanced Wi-Fi Settings
1. Touch the Home key > > Settings > Wi-Fi.
2. Touch > Advanced to adjust the following settings.
Network notification: Get notifications in the status bar
when Wi-Fi is on and an open network is available.
Scanning always available: Allow Google location
services and other apps to scan for networks even when
Wi-Fi is turned off.
Keep Wi-Fi on during sleep: Set whether to keep Wi-Fi
on in sleep mode.
Install certificates: Install certificates needed for
connecting to certain Wi-Fi networks.
WPS Push Button: Connect to a WPS network via the
push button method.
WPS Pin Entry: Connect to a WPS network via the
phone PIN method.
MAC address: Check the phones MAC address.
IP address: Check the phones IP address.
Connecting to Bluetooth® Devices
Bluetooth® is a short-range wireless communication technology.
Phones or other devices with Bluetooth capabilities can exchange
information wirelessly within a distance of about 10 meters (32.8
feet). The Bluetooth devices must be paired before the
communication is performed.
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Turn Bluetooth On/Off
1. Touch the Home key > > Settings > Bluetooth.
2. Slide the Bluetooth switch to the On or Off position.
When Bluetooth is on, the icon will appear in the status bar.
Change the Device Name
1. Touch the Home key > > Settings > Bluetooth.
2. Slide the Bluetooth switch to the On position if Bluetooth is
off.
3. Touch > Rename this device.
4. Edit the name and touch RENAME.
Pair With Another Bluetooth Device
1. Touch the Home key > > Settings > Bluetooth.
2. Slide the Bluetooth switch to the On position if Bluetooth is
off.
Your phone automatically scans for and displays the IDs of
all available Bluetooth devices in range. You could touch
> Refresh if you want to scan again.
3. Touch the device you want to pair with.
4. Confirm that the Bluetooth passkeys are the same between
the two devices and touch PAIR. Alternately, enter a
Bluetooth passkey and touch PAIR.
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Pairing is successfully completed when the other device
accepts the connection or the same passkey is entered.
NOTE:
The Bluetooth passkey may be fixed for certain devices, such as
headsets and hands-free car kits. You can try entering 0000 or
1234 (the most common passkeys), or refer to the documents for
that device.
Send Data via Bluetooth
1. Open the appropriate application and select the file or item
you want to share.
2. Select the option for sharing via Bluetooth. The method may
vary by application and data type.
3. Touch a Bluetooth device the phone has paired with or wait
for it to search for new devices and touch one of them.
Receive Data via Bluetooth
1. Turn Bluetooth on before trying to receive data via Bluetooth.
2. Flick down the status bar and touch .
3. Touch ACCEPT to start receiving the data.
Depending on your storage setting and whether a microSDHC
card is installed, received files are stored automatically in a
dedicated folder (Bluetooth, for instance) in the phone storage or
microSDHC card. You can access them by touch > Show
received files in the Bluetooth. Received contacts (vCard files)
are automatically imported to your contact list.
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Connecting to Your Computer via USB
You can connect your phone to a computer with a USB cable and
transfer music, pictures, and other files in both directions. Your
phone stores these files in the phone storage or on a removable
microSDHC card.
Connect Your Phone to a Computer via USB
1. Connect your phone to the PC with a USB cable.
2. Open the notification panel and touch .
3. Choose one of the following options:
Charge only: Charge your phone via USB.
Install driver: Select this option when features enabled
for the first time, or when theyre unavailable.
Media device (MTP): Transfer files on Windows® or
Mac®.
NOTE:
For Windows XP, please install the drivers and Media
Player 11 (or later version) when you use Media device
(MTP) for the first time.
Camera (PTP): Transfer photos using camera software.
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Connect With Windows Media® Player
You can sync music, picture, and video files on your phone and
the computer installed with Windows Media Player.
1. Connect the phone with your computer via USB and choose
Media device (MTP).
2. Open Windows Media Player and synchronize music, picture,
and video files.
Disconnect Your Phone From the Computer
To disconnect the phone from the computer, simply unplug the
USB cable when you’re finished.
Remove the microSDHC Card From Your
Phone
If you need to remove the microSDHC card used as portable
storage while the phone is on, you must unmount it first.
1. Touch the Home key > > Settings > Storage.
2. Touch next to the card name in the Portable storage
section.
3. When the screen prompts the card is safely ejected, you can
now remove it from the phone.
Erase the microSDHC Card
1. Touch the Home key > > Settings > Storage.
2. Touch the card name in the Portable storage section.
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3. Touch Format.
4. Touch ERASE & FORMAT.
Set up the microSDHC card as internal
storage
If your microSDHC card is new or doesn't have content you want
to keep, you can format the card and use it as part of internal
storage. If you move the microSDHC card to another device, it’ll
be formatted before it can be used.
1. Touch the Home key > > Settings > Storage.
2. Touch the card name in the Portable storage section.
3. Touch Format as internal.
4. Touch ERASE & FORMAT.
CAUTION:
The formatting procedure erases all the data on the
microSDHC card, after which the files CANNOT be retrieved.
5. The phone will prompt you to move your photos, files and
other data from the phone storage to the microSDHC card.
Select Move now or Move later and touch NEXT. Follow the
onscreen instructions to continue.
Connecting to Virtual Private Networks
Virtual private networks (VPNs) allow you to connect to the
resources inside a secured local network. VPNs are commonly
deployed by corporations, schools, and other institutions to let
people access local network resources when not on campus, or
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when connected to a wireless network.
Depending on the type of VPN you are using, you may be
required to enter your login credentials or install security
certificates before you can connect to your VPN. You can get this
information from your network administrator.
Add a VPN
1. Touch the Home key > > Settings > More > VPN.
2. Touch + at the top right corner and fill in the information
provided by your network administrator.
3. Touch SAVE.
The VPN is added to the list on the VPN screen.
NOTE:
You must set a lock screen pattern, PIN or password before
using VPN.
Connect to a VPN
1. Touch the Home key > > Settings > More > VPN.
2. Touch the VPN that you want to connect to.
3. When prompted, enter any requested credentials, and then
touch CONNECT.
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Modify a VPN
1. Touch the Home key > > Settings > More > VPN.
2. Touch and hold the VPN that you want to modify.
3. Touch Edit VPN profile and edit the VPN settings you
want.
4. Touch SAVE.
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Phone Calls
You can place calls from the Phone app, the Contacts app, or
other apps or widgets that display contact information. Wherever
you see a phone number, you can usually touch it to dial.
Placing and Ending Calls
Place a Call by Dialling
1. Touch the Home key > .
2. Touch and enter the phone number with the on-screen
keypad. Touch to delete incorrect digits.
NOTE:
As you enter digits, your phone searches for contacts that
match. If you see the number you want to dial, touch it to place
the call immediately without entering the rest of the number.
3. Touch below the keypad to dial.
You can also touch the search box at the top of the Phone app
screen and enter the phone number or contact name you want to
call. Touch the matching contact or Call [number] to place the
call.
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NOTE:
To make an international call, touch and hold the 0 key to enter
the plus (+) symbol. Next, enter the country code, followed by the
city/area code and then the phone number.
End a Call
During a call, touch on the screen.
Answering or Rejecting Calls
When you receive a phone call, the incoming call screen opens,
displaying the caller ID or the information about the caller that
you've entered in the Contacts app. You can answer or reject the
call, or reject it with a text message.
Answer a Call
Slide down to answer the call.
NOTE:
To silence the ringer before answering the call, press either end
of the Volume key.
Reject a Call
When you receive a phone call, Slide up
to reject the call.
Slide up to send a text message to the caller. Choose
the default message or send a custom one.
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Working With the Call Log
The call history is a list of all the calls you've placed, received, or
missed. It provides a convenient way to redial a number, return a
call, or add a number to your Contacts.
To open the call history, you can touch the Home key > >
(in the top search field) > Call History.
Place a Call From the Call History
1. Open the call history.
2. Touch to call back.
NOTE:
You can touch ALL, MISSED, OUTGOING, or INCOMING to
filter the records by call type.
Take other actions on a call history entry
Open the call history, touch a listing number.
Touch to Create new contact.
Touch to Add to a contact.
Touch to Send Message to this number.
Touch Call details to view more call information.
NOTE:
Touch Call details > to delete the call history record.
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In the call history screen, touch > Clear call history to delete
all history records.
Calling Your Contacts
1. Touch the Home key > . Your favourite contacts and
frequently called contacts are displayed in the tab.
2. Touch a contact to place the call, or touch or swipe to the
tab to view all your contacts and touch beside a
contact to make a call.
Checking Voicemail
If you have set the phone to divert calls to voicemail, callers can
leave voicemail messages when they cannot reach you. Here’s
how to check the messages they left.
1. Touch the Home key > >.
2. Touch and hold “1” in the dialer. If prompted, enter your
voicemail password.
3. Follow the voice prompts to listen to and manage your
voicemail messages.
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Using Options During a Call
During a call, you will see a number of onscreen options. Touch
an option to select it.
Touch to switch to the keypad when you need to enter a
code (for example, the PIN for your voicemail or bank
account) during the call.
Touch to mute or unmute your microphone.
Touch to turn on or off the speaker.
Touch to make another call separately from the first call,
which is put on hold.
WARNING!
Because of higher volume levels, do not place the phone near
your ear during speakerphone use.
Managing Multi-party Calls
When the call waiting and three-way call features are available,
you can switch between two calls or set up a conference call.
NOTE:
The call waiting and three-way call features need network
support and may result in additional charges. Please contact your
service provider for more information.
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Adjusting Your Call Settings
You can open the Call Settings menu by touchping > >
Settings.
Set contact display options
You can set the order of the contacts displayed in the tab
of the Phone app.
1. Touch the Home key > > (in the top search field) >
Settings > Display options.
2. Touch Sort by or Name format to set the order of the
contacts and the format of the contact names.
Set sound and vibration
Set the sound and vibration for incoming calls as well as dialpad
sounds.
1. Touch the Home key > > (in the top search field) >
Settings > Sounds and vibration.
2. Touch the following options you want to configure.
Touch Phone ringtone to select the ringtone for incoming
call notification.
Check Also vibrate for calls to enable vibration for
incoming call notification.
Check Dialpad tones to play sounds when you touch the
dialpad keys.
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Edit quick response to rejected callers
1. Touch the Home key > > (in the top search field) >
Settings > Quick responses.
2. Touch a text message to edit it.
Set voicemail
1. Touch the Home key > > (in the top search field) >
Settings > Call settings.
2. Touch Voicemail to configure voicemail settings.
Touch Service to select the voicemail service provider.
Your carrier is the default.
Touch Setup > Voicemail number to edit the voicemail
number.
Touch Sound to select the notification sound for new
voicemails.
Check Vibrate to enable vibration for notification.
Set TTY Mode
Select a TTY mode for your phone to work with a teletypewriter,
or turn TTY off.
1. Touch the Home key > > (in the top search field) >
Settings > Call settings > TTY mode.
2. Select one of the following options. Consult your
teletypewriter manufacturer’s manual if necessary.
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TTY Off: Users who can hear and talk can disable TTY
support.
TTY Full: Users who cannot talk or hear may use this
mode to send and receive text messages through a TTY
device.
TTY HCO: Users who can hear, but cannot talk, may use
this mode to listen to conversation of the other party and
respond via text messages.
TTY VCO: Users who can talk, but cannot hear, may use
this mode to talk through the phone and receive
responses via text messages.
Set Speed Dials
You can touch and hold the 1 ~ 9 keys from the dialer to call the
corresponding speed dial number.
The number key 1 is reserved to speed dial your voicemail.
To assign a speed dial key:
1. Touch the Home key > > (in the top search field) >
Settings > Call settings > Speed dial.
2. Touch a speed dial key.
3. Enter a phone number or select one from the contact list.
4. Touch OK.
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Set DTMF Tones
You can set the length of Dual-tone multi-frequency (DTMF)
signal tones.
1. Touch the Home key > > (in the top search field) >
Settings > Call settings > DTMF tones.
2. Touch Normal or Long.
Forward incoming calls
Call forwarding feature allows you to forward your incoming calls
to another phone number.
1. Touch the Home key > > (in the top search field) >
Settings > Call settings > Call forwarding.
2. Touch an available option (Always forward, Forward when
busy, Forward when unanswered, or Cancel All
Forwarding) to enable it.
Set call waiting
1. Touch the Home key > > (in the top search field) >
Settings > Call settings > Call waiting.
2. Touch Call waiting to get notified of incoming calls during a
call.
NOTE:
Please contact the service provider to check whether call waiting
features are available.
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NOTE:
You can also set other options for your calling, such as hearing
aids, display duration, voice privacy and etc.
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Contacts
You can add contacts on your phone and synchronize them with
the contacts in your Google account or other accounts that
support contact syncing.
To see your contacts, touch the Home key > > .
Checking Contact Details
1. Touch the Home key > > and touch the
CONTACTS tab to access your contact list.
2. Scroll through the list to view all your contacts.
3. Touch a contact to view its details.
NOTE:
If you have a lot of contacts stored, you'll see a slider on the right
side of the screen. Drag the slider to the initial letter you need.
Adding a New Contact
1. Touch the Home key > > and touch the
CONTACTS tab to access your contact list.
2. Touch to add a new contact.
3. Enter the contact name, phone numbers, email addresses,
and other information.
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4. Touch to save the contact.
Setting Up Your Own Profile
You can create your own name card in your phone.
1. Touch the Home key > > and touch the
CONTACTS tab to access your contact list.
2. Touch Set up my profile.
3. Edit your profile information.
4. Touch .
Importing, Exporting, and Sharing
Contacts
You can import/export contacts from/to your nano-SIM card, the
phone storage, the microSDHC card or your online accounts.
This is especially useful when you need to transfer contacts
between different devices. You can also quickly share your
contacts using Bluetooth, email, messages, etc.
Import or Export Contacts
1. Touch the Home key > > .
2. Touch > Import/Export.
3. Select the source of the contact data.
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4. Select the destination of the imported/exported contacts.
5. If necessary, select the contacts you want to import or export
and touch OK.
Share Contacts
1. Touch the Home key > > and touch the
CONTACTS tab.
2. Touch > Import/Export > Share visible contacts.
3. Choose to share the contacts via Bluetooth, Drive, Email,
Gmail or Messaging.
Working With Favorite Contacts
In the favorite contacts tab, you can find your favorite contacts
and frequently contacted contacts.
Add a Contact to Favorites
You can add the contacts you use frequently to FAVOURITES so
that you can find them quickly.
1. Touch the Home key > > .
2. Touch a contact and then touch at the top.
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Remove a Contact From Favorites
1. Touch the Home key > > .
2. Touch a favorite contact and then touch at the top.
Working With Groups
View Your Contact Groups
1. Touch the Home key > > and touch the
GROUPS tab.
2. Scroll through the list to view the groups you have created.
3. Touch a group to view its members.
NOTE:
To send a message to the group members, you can touch >
Send Group message after you open the group.
Set Up a New Group
1. From the Contacts screen, touch GROUPS.
2. Touch .
3. If you have added contact accounts other than the phone,
touch to choose an account for the new group.
4. Enter the group name.
5. Touch Add member and select the contacts you wish to
be the group members.
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6. If necessary, touch Default below RINGTONE to set a
special ringtone for incoming calls from the group
members.
7. Touch .
Delete a Group
1. From the Contacts screen, touch GROUPS.
2. Touch a group and then touch > Delete Group.
3. Touch OK to disband the group. The contacts in the group
will not be deleted.
Edit a Group
1. From the Contacts screen, touch GROUPS.
2. Touch a group and then touch > Edit.
3. Touch .
Searching for a Contact
1. Touch the Home key > > .
2. Touch at the top of the screen.
3. Input the contact name or any information the contact has
to search for it. The contacts matched will be listed.
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Editing Contacts
Edit Contact Details
1. Touch the Home key > > .
2. Touch a contact you need to edit and then touch .
3. Edit the contact and touch .
Set a Ringtone for a Contact
Assign a special ringtone to a contact, so you know who is
calling when you hear the ringtone.
1. Touch the Home key > .
2. Touch a contact you want to set a ringtone for and then
touch > Set ringtone.
3. Select a ringtone you like and touch OK.
Join Contacts
As your phone synchronizes with multiple online accounts, you
may see duplicate entries for the same contact. You can merge
all the separate information of a contact into one entry in the
contacts list.
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1. Touch the Home key > > .
2. Touch a contact entry to display the contact’s details and then
touch .
3. Touch > Join.
4. Touch the contact whose information you want to join with the
first entry.
5. Touch .
The information from the second contact is added to the first
contact, and the second contact is no longer displayed in the
contacts list.
You can repeat these steps to join another contact to the main
contact.
Separate Contact Information
If contact information from different sources was joined in error,
you can separate the information back into individual contacts on
your phone.
1. Touch the Home key > > .
2. Touch a contact entry you have merged and want to separate,
and then touch .
3. Touch > Separate.
4. Touch OK to confirm.
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Accounts
Adding or Removing Accounts
You can add multiple Google accounts and Microsoft Exchange
ActiveSync® accounts. You may also add other kinds of
accounts, depending on the apps installed on your phone.
Add an Account
1. Touch the Home key > > Settings > Accounts.
2. Touch the type of account you want to add.
3. Follow the onscreen steps to enter the information about the
account. Most accounts require a username and password,
but the details may vary. You may also need to obtain some
information from IT support or your system administrator.
When the account is successfully added, it is displayed in the
Accounts menu.
Remove an Account
Removing an account will delete it and all information
associated with it from your phone, such as emails and
contacts.
1. Touch the Home key > > Settings > Accounts.
2. Touch the account.
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3. Touch > Remove account > Remove account.
Configuring Account Sync
Configure Auto Sync Setting
1. Touch the Home key > > Settings > Accounts.
2. Touch and check or uncheck sync setting to enable or
disable the auto sync feature.
When automatic sync is turned on, changes you make
to information on your phone or on the web are
automatically synced with each other.
When automatic sync is turned off, you need to sync
manually to collect emails, updates, or other recent
information.
Sync Manually
1. Touch the Home key > > Settings > Accounts.
2. Touch the account you want to sync.
3. Touch > Sync now. Or touch the types of information
you want to sync.
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Change an Account’s Sync Settings
1. Touch the Home key > > Settings > Accounts.
2. Touch Account settings, and touch the account you want
to configure. Touch Sync frequency to show a list of
information the account can sync.
3. When auto-sync is enabled, switch on items as you need.
The types of information switched on on the phone and the
web will be kept in auto-sync.
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Email
Touch in the home screen and select Email. Use it to
receive and send emails from your webmail or other accounts,
using POP3 or IMAP, or access your Exchange ActiveSync
account for your corporate email needs.
Setting Up the First Email Account
1. When you open Email for the first time, enter your email
address and password.
2. Touch NEXT to let the phone retrieve the network parameters
automatically.
NOTE:
You can also enter these details manually by touching
MANUAL SETUP or when automatic setup fails.
3. Follow the on-screen instructions to finish the setup.
Your phone will show the inbox of the email account and start to
download email messages.
Responding to an Email
You can reply to or forward a message that you receive. You
can also delete messages and manage them in other ways.
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Reply to or Forward an Email
1. Open the email you want to reply to or forward from the Inbox.
2. Do the following as you need:
To reply to the sender, touch .
To reply to the sender and all recipients of the original
email, touch .
To forward the email to someone else, touch .
3. Edit your message and touch .
Mark an Email as Unread
You can return a read email to the unread state - for example,
to remind yourself to read it again later. You can also mark a
batch of emails as unread.
While reading a message, touch > Mark unread.
While in a message list (for instance, the Inbox), touch the
sender images at the left side of the messages and then
touch .
Delete an Email
You can delete an email from its folder. You can also delete a
batch of emails.
While reading a message, touch > Delete.
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While in a message list (for instance, the Inbox), touch the
sender images at the left side of the messages and then
touch .
NOTE:
If you accidentally delete one, touch UNDO to retrieve it.
Writing and Sending an Email
1. Open your email Inbox and touch .
NOTE:
If you have more than one email account added on the
phone, touch the sender line to select the account you want
to use for sending the message.
2. Enter a contact name or email address in the To field.
Separate each recipient with a comma.
NOTE:
To send a carbon copy or blind carbon copy to other
recipients, touch to open the Cc/Bcc field and enter
the contact names or email addresses.
3. Enter the email subject and compose the email text.
4. Touch > Attach file to add audio files, images, videos
and other types of files as attachments.
5. Touch at the top right of the screen to send the
message.
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Adding and Editing Email Accounts
Add an Email Account
After setting up your first email account (see Setting Up the
First Email Account), you can add more email accounts and
manage them separately.
1. Open Email to get the Inbox screen.
2. Touch > Settings > Add account.
3. Follow the prompts to set up the account as you did with the
first one.
Edit an Email Account
You can change a number of settings for an account, including
how often you check for email, how you’re notified of new mails,
your email signature, and details about the servers the account
uses to send and receive mails.
1. Open Email to get the Inbox screen.
2. Touch > Settings and touch the account whose
settings you want to change.
3. Make the changes and touch when you finish.
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Changing General Email Settings
General settings apply to all email accounts you add.
1. Open Email to get the Inbox screen.
2. Touch > Settings > General settings.
3. Make the changes and touch when you finish.
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Messaging
You can use Messaging to exchange text messages (SMS) and
multimedia messages (MMS).
Opening the Messaging Screen
Touch the Home key > > Messaging.
The Messaging screen opens, where you can create a new
message, search for messages, or open an ongoing message
thread.
Touch to write a new text or multimedia message.
Sending a Message
1. From the home screen, tap .
2. Touch .
3. Enter the recipient’s number or name in the To field. As you
type, matching contacts will appear. Touch a suggested
contact to add as a recipient or touch to access your
contacts or call logs.
4. Touch the Type message field and enter your message.
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Touch to insert a smile, contact, or Quick Text.
If you are sending an MMS, tap to attach a file to the
message.
5. Touch to send your message.
NOTE:
Do not add a message subject or any attachment if you want to
send a text message. Otherwise you may be charged for a
multimedia message.
Replying to a Message
Messages you received are appended to existing threads of the
same number. If the new message comes from a new number,
a new thread is created.
1. On the Messaging screen, touch the thread that has the
message you want to reply to.
2. Type your reply in the text box at the bottom. You can touch
if you want to reply with an MMS.
3. Touch .
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Forwarding a Message
1. On the Messaging screen, touch the thread that has the
message you want to forward.
2. Touch to enter the message and then touch Forward in the
menu that opens.
3. Enter a recipient for the message and edit the content if you
want.
4. Touch .
Changing Message Settings
Touch > Settings in the Messaging screen to change the
messaging settings.
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Calendar
Calendar on the phone works with the web-based Google
Calendar service for creating and managing events,
meetings, and appointments. It also works with the Microsoft
Exchange ActiveSync calendar once you sign into your
Exchange account on the phone.
To open Calendar, touch in the home screen and select
Calendar.
Viewing Your Calendars and Events
Select Visible Calendars
1. Open the Calendar app.
2. Touch > Calendars to display.
3. Touch the checkbox behind PC Sync to show or hide the
calendar events.
Events from hidden calendars are not shown in the Calendar
app.
Change Calendar Views
You can view your calendars in different forms. The app offers
four view types: Month, Week, Day, and Agenda.
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To change calendar views, touch the time period shown at the
top left and select the view you prefer. You can also change to
Day view from Month view by touching any day in the monthly
calendar.
In Month view, swipe vertically to see previous and future
months.
In Week or Day view, swipe horizontally to see previous and
future weeks/days.
When you are viewing past or future days, weeks, or
months, touch the date icon at the top right to quickly switch
to today.
Touch > Go to at the top right, and swipe vertically to
choose a desired date to switch to in calendar.
View Event Details
In Agenda, Day, or Week view, touch an event to view its
details.
In Month view, touch a day to switch to Day view or Agenda
view. Then touch an event to view its details.
Creating an Event
1. In any Calendar view, touch .
You can also touch a spot in Day or Week view twice to add
an event to that time block.
2. If you have more than one calendar account, touch the
current account above the Event name line to choose one.
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3. Enter the event details and touch DONE.
Editing or Deleting an Event
1. Find the event you want to edit or delete.
2. Open its details screen (see View Event Details in this
chapter).
3. Do one of the following as you need.
To edit the event, touch . Touch DONE to save your
changes.
To delete the event, touch > OK.
Changing Calendar Settings
To change the calendar settings, open a calendar view (Day,
Week, Month, or Agenda), and touch > Settings.
You can change General settings, which apply to all accounts,
or other settings that only apply to specific accounts.
Searching an Event
Touch > Search, and then type or touch to speak out
what event you want to search.
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Camera
You can use your phone to take photos and record videos.
Photos and videos are stored on the microSDHC card you have
installed or in the phone storage. You can copy them to your
computer or check them out in the Gallery app.
Capturing a Photo or a Video
1. Touch the Home key > > .
2. Aim the camera at the subject and make any necessary
adjustment.
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Number
Function
1
Switch between the front and back camera.
2
Set the time interval when taking photos.
3
Enable the flashlight.
4
Change the camera settings.
5
View photos and videos you have captured.
6
Capture a photo.
7
Capture a video.
8
Select the camera mode.
NOTE:
You can spread or pinch on the screen to zoom in or out before
taking picture or during video recording.
3. Touch to take a photo.
4. Touch to begin recording and to stop.
NOTE:
Take a still photo while recording by touchping .
Customizing Camera Settings
Before capturing a photo or video, you can touch to open
the following camera setting options.
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Camera settings
Full screen: Turn full screen on or off.
Shutter tone: Set the shutter tone.
Geo-tagging: Select whether to store the GPS location in
captured pictures.
Review: Set the lapse time for viewing a photo after you
take it.
Storage location: Change the storage location for
captured photos.
Restore defaults: Restore the default camera settings.
Video settings
Video quality: Choose the video quality as 720P, 480P,
VGA, MMS video or QCIF.
Time lapse: Set the lapse time for recording video.
Focus lock when recording: Lock the focus when
recording video.
Geo-tagging: Select whether to store the GPS location in
your recorder video files.
Storage location: Change the storage location for
captured videos.
Restore defaults: Restore the default camcorder
settings.
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Gallery
Opening Gallery
Touch the Home key > > Gallery to view albums of your
pictures and videos, and you can choose view method by
albums, locations or times as needed.
Working With Albums
When you open Gallery, all pictures and videos on your phone
are displayed in a number of albums.
To view album contents:
Touch an album to view the pictures and videos it contains.
To share albums, pictures, or videos:
1. Touch and hold an item in the Albums view to select an
album or after you open an album to select a picture or a
video.
2. Touch more items that you want to share.
3. Touch and select how you want to share the items.
To delete albums, pictures, or videos:
1. Touch and hold an item in the Albums view to select an
album or after you open an album to select a picture or a
video.
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2. Touch more albums that you want to delete.
3. Touch > OK.
NOTE:
To do other options, such as make GIF, make collage, copy or
move the picture or video.
Working With Pictures
Touch an album to view all the pictures and videos in the album.
You can choose from grid view or filmstrip view to view all the
pictures and videos.
1. Touch while viewing a picture in full screen.
2. Touch the icons such as Photo Editor along the bottom of
the screen to edit the picture.
Apply effects, such as filter, nostalgia and blur.
Ratio, horizontal, vertical, left or right the picture.
Apply and adjust effects such as exposure, vignette,
contrast, and shadows on the picture.
Add pen, text or mosaic on the picture.
Select a frame or a sticker for the picture.
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NOTE:
Some options may not be available for certain albums or pictures.
Playing Videos
1. Touch an album in the gallery and then touch the thumbnail
of a video.
2. Select a player to start playing. Touch the video to view the
playback controls.
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Play Music
The Play Music application works with Google Music, Google’s
online music store and streaming service. You can stream via
mobile data or Wi-Fi and listen to your favourite songs that
you’ve added to your online Google Music library. You can also
play audio files you’ve copied directly to your phone from a
computer.
NOTE:
The availability of Google Music is dependent on your region. If
it is not available, or you don’t have a mobile data or Wi-Fi
connection, you can only play music stored on your phone.
Playing your music
Touch the Home key > > Play Music. If you are
prompted, select an account to access its online music library.
The app searches your online library and your phone for music
and playlists before displaying your combined music library,
organised by PLAYLISTS, GENRES, ARTISTS, ALBUMS and
SONGS. You can touch > My Library to view all the music
and playlists. To change views of your library, swipe left or right.
Touch a song to play it. When the song is playing, touch the
summary information at the bottom to display the playback
screen.
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Number
Function
1
Song and artist information. Touch or drag down to
return to the music library.
2
Album artwork (if available). Slide left/right to switch to
the next/previous song in the playlist.
3
Toggle repeat mode. You can repeat the current track,
repeat the current playlist, or turn off repeat.
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Number
Function
4
Drag the progress bar to jump to any part of the song.
5
Give the song a thumbs-up.
6
Playback control. Skip songs, or pause and resume
playback.
7
Give the song a thumbs-down.
8
Turn on or off shuffle.
9
Touch to see the current playlist (queue).
10
Get more options.
You can still control the music when you are not in the playback
screen.
In the music library of the Play Music app, touch the
summary information at the bottom of the screen to restore
the playback screen.
In other apps, flick down the notification panel. Touch the
song title to restore the playback screen, or just touch
or play the previous or the next song. Touch to
play the current song, and touch to pause.
When the screen is locked, the song information, album
cover as well as playback control is displayed on the screen.
You can pause/resume playback or skip songs.
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Managing playlists
Create playlists to organise your music files into sets of songs,
so that you can play the songs you like in the order you prefer.
To create a playlist or add a song to a playlist:
Touch next to a song and select Add to playlist. Touch
the playlist to add the song.
Touch next to a song and select Add to playlist. Touch
NEW PLAYLIST to create a new playlist. Type name and
description to edit the playlist, and touch CREATE
PLAYLIST.
To remove a song from a playlist:
1. Touch > My Library in the Play Music app.
2. Touch PLAYLISTS tab, and touch a playlist.
3. Touch next to a song in the playlist.
4. Touch Remove from playlist.
To delete a playlist:
1. Touch > My Library in the Play Music app.
2. Touch PLAYLISTS tab.
3. Touch next to the playlist you want to delete.
4. Touch Delete > OK.
NOTE:
Certain automatically created playlists such as Last added
cannot be deleted.
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Music
Touch the Home key > > Music to play audio files stored
on your phone. Music supports a wide variety of audio formats,
so it can play music you purchase from online stores, music you
copy from your CD collection, and so on.
Copying Music Files to Your Phone
Before using Music, you need to copy or download audio files to
your phone.
Copy From a Computer
1. Connect your phone and the computer with a USB cable.
2. Open the notification panel and touch .
3. Touch Media device (MTP). See Connect Your Phone to a
Computer via USB.
4. Copy the music files from the PC and paste them to the
phone storage or the microSDHC card.
Receive via Bluetooth
You can receive music files from other devices via Bluetooth.
See Receive Data via Bluetooth.
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Viewing Your Music Library
Touch Music in the home screen and your music library is
displayed. All your audio files are cataloged according to the
information stored in the files.
Touch All Songs to view all music files on your phone.
Touch Playlists to view all music playlists you have created.
Touch Favorites to browse music files you have marked as
favorites.
Touch Artists/Albums to browse music files on your phone
organized by the artist or album name.
Touch Folders to find music files through the folders they are
stored in.
NOTE:
If an audio file is being played, its name and player controls are
displayed at the bottom of the screen. Touch the area to open
the playback screen.
Setting a Song as the Default
Ringtone
The song will be used as the ringtone for all incoming calls,
except those from contacts to whom you have assigned special
ringtones.
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1. Touch Music in the home screen to open the music library.
2. Touch next to a song in any list.
3. In the menu that opens, touch Set as ringtone.
NOTE:
If the song is being played and you’re in the playback screen,
you can touch the > Set as ringtone.
Playing Music
Touch a song in the music library to listen to it. The following
playback screen appears.
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Number
Function
1
Song and artist information.
2
Album artwork.
3
Check to view the information about the song.
4
Touch to play the current playlist in shuffle mode, where
tracks are played in random order.
5
Touch to toggle repeat mode: repeating all songs
sequentialrepeating current song.
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6
Drag the slider to jump to any part of the song. Skip
songs or pause and resume playback.
7
Add to your favourite songs.
8
Touch to enter Dolby apps and select a sound effect.
9
Touch to back to the playlists.
10
Touch for more options.
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Video Player
Use the Video Player app to manage your video library and to
watch videos.
Opening the Video Library
Touch Video Player in the home screen to view your video
library, where your video files are displayed in a list.
Swipe up or down to find the video you want. You can also
touch to search for video files, or touch the Menu Key to
sort the list.
Playing and Controlling Videos
Touch a video in the video library to play it. Rotate the phone on
its side to watch the video in landscape view.
Touch the video to show the playback controls. You can control
the video and audio or carry out other operations.
Touch the play/pause button at the bottom to pause or
resume the playback.
Slide horizontally on the video to rewind or fast forward.
Slide vertically on the right or left part of the screen to adjust
volume or brightness.
Touch or to skip to the previous or the next video.
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Touch to change the video ratio.
Touch to rotate the video.
Touch to hide the control panel.
Touch to play the video in a small window and
continue with other tasks on the phone.
Touch to capture a screenshot.
Touch to open the Dolby app and select a sound effect.
Managing Video Files
Delete Video Clips
1. Touch > Delete in the video library.
2. Touch the videos you want to delete.
3. Touch OK to delete.
Share Video Clips
1. Touch > Share in the video library.
2. Touch the videos you want to share.
3. Select how you want to share them.
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Rename a Video Clip
1. Touch next to a video in the video library.
2. Touch Rename.
3. Type the new video name and touch OK.
Trim a Video Clip
1. Touch a video to start playing it.
2. Touch > Trim.
3. Drag the two tabs on the progress bar to select the portion
you want to keep.
If necessary, touch the play button to preview the selected
portion.
4. Touch at the bottom. The trimmed video is saved as a
new video file.
Check Video File Details
1. Touch next to a video in the video library.
2. Touch Details.
3. Check the file title, duration, size, path, and time. Touch
CLOSE when you finish.
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More Apps
Calculator
Touch the Home key > > Calculator to use the phones
convenient built-in calculator for some basic as well as advanced
mathematical equations.
Clock
Touch the Home key > > Clock. The Clock app allows
you to check local time in places around the world, set alarms,
and use timers.
Set a New Alarm
1. Touch the tab in the Clock app.
2. Touch an existing alarm to configure it, or touch at
the bottom of the screen to create a new alarm.
3. Set up the alarm options, such as time, repeat, and alarm
sound.
NOTE:
To enable or disable existing alarms directly, just slide the
switches on the right side.
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Check World Time
Touch the tab in the Clock app to check local time for
cities around the world.
Touch at the bottom to add a new city or country.
Use the Stopwatch and Countdown
Touch the or tab in the Clock app to use the
countdown timer or the stopwatch.
Stopwatch allows you to record lap times, while countdown
timer allows you to set a time and count down to zero.
File Manager
Quickly access all of your images, videos, audio clips, and
other types of files on your phone storage and the microSDHC
card.
Touch the Home key > > File Manager.
Google Apps
Open the Google apps to use Google services.
NOTE:
Some contents or Google services may not be available in your
region.
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Chrome: Use the Chrome app to browse the Internet and
get your bookmarks, browsing history, and more synced
with your Google account.
Drive: Store files on Google servers for free after you sign
in to your Google account. You can access them on your
computers, your phones and other devices, share them, or
collaborate with others.
Gmail: Send and receive emails via your Gmail account or
other personal email accounts.
Google: Use Google search or get information when you
need it with Google Now.
Hangouts: Chat with friends or send text or multimedia
messages.
Maps: Find your place and find your way in the world.
Photos: Manage photos on the phone and your Google
account.
Play Music: Play music on the phone and on your Google
account.
Voice Search: Search for information with your voice.
YouTube: Watch video clips from YouTube.com, or upload
your own and share with the world.
Play Movies&TV: Watch movies and TV on your Google
account.
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Settings
Touch the Home key > > Settings. The Settings app
contains most of the tools for customizing and configuring your
phone.
Wireless and Networks
Wi-Fi
Turn Wi-Fi on or off and configure your Wi-Fi connections. See
Connecting to Wi-Fi®.
Bluetooth
Turn Bluetooth on or off and configure your Bluetooth
connections. See Connecting to Bluetooth® Devices.
Mobile Networks
Touch the Home key > > Settings > Mobile networks to
control mobile data use, connect to data services when roaming
and set access point names.
Data Usage
Touch the Home key > > Settings > Data usage to
manage mobile data use.
Touch the Mobile data or Set cellular data limit switches to
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turn on or off mobile data or mobile data limit.
You can check how much data has been used during the time
cycle you set, set mobile data limit and warning, see what apps
have been using mobile data, or restrict background data for
individual apps.
Touch > Show Wi-Fi or Hide Wi-Fi to make the WI-FI tab
visible or invisible. On the WI-FI tab, you can check the Wi-Fi
usage during the last one month.
NOTE:
The data usage is measured by your phone, and your carrier’s
data usage accounting may differ.
Touch > Network restrictions to select Wi-Fi networks that
are mobile hotspots. Data usage on recognised mobile
hotspots will be restricted to avoid high mobile data bills.
Airplane Mode
Touch the Home key > > Settings > More > Airplane
mode to turn airplane mode on or off. All the phone’s radios
that transmit voice or data are turned off when airplane mode is
on.
VPN
Touch the Home key > > Settings > More > VPN to set
up and connect to virtual private networks. See Connecting to
Virtual Private Networks.
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Default SMS App
Touch the Home key > > Settings > More and touch
Default SMS app to choose the preferred application for
sending and receiving messages.
Personal
Display
Brightness level: Set the brightness of the display.
Adaptive brightness: Automatically adjust screen
brightness.
Wallpaper: Select a background image for the Home
Screen.
Sleep: Set the length of time of inactivity before the screen
turns off.
Daydream: Manage the Daydream function. When
Daydream is enabled, photos or animations will be
displayed as a screensaver.
Font size: Set the font size of the text on the screen.
Auto-rotate screen: Select whether the screen contents
should rotate when the phone is rotated.
Pulse notification light: Select to use notification light.
Navigation key light duration: Set the backlight duration
of the navigation key.
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Sound & Notification
Adjust different types of volume (see Adjusting Volume), toggle
sound and mute (see Switching to Silent or Vibration Mode), set
up ringtone and notification sound (see Changing Ringtone and
Notification Sound), and select system sounds or control
notification display.
Security
Screen lock: Disable the screen lock or enable it with swipe
gesture, pattern, PIN, or password. See Protecting Your
Phone With Screen Locks.
Lock screen message: Set your lock screen message.
Smart Lock: Keep the phone unlocked when connected to
trusted devices, in trusted places, or unlocked by trusted
faces.
NOTE:
You need to first set a screen lock, and sign in to your
Google account on the phone to use the Smart Lock
feature.
Encrypt phone: Encrypt your data on the phone to protect
your privacy. See Protecting Your Phone With Encryption.
Set up SIM card lock:
Lock SIM card: Activate or deactivate the PIN lock to
require PIN before accessing the nano-SIM card.
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Change SIM PIN: Change the PIN used to access the
nano-SIM card.
NOTE:
Put all your confidential passwords in a safe place for future
use. If you enter the wrong SIM PIN more times than
allowed, your nano-SIM card will be locked and you cannot
access the mobile phone network. Contact your operator for
a PIN Unlock Key (PUK) to restore the nano-SIM card.
Make passwords visible: Display passwords as you enter
them.
Device administrators: View or deactivate apps you have
authorized to be device administrators. Unknown sources:
Check this option to permit installation of apps from sources
other than the Play Store.
Unknown sources: Allow installation of apps from
unknown sources.
Storage type: Check the credential storage type.
Trusted credentials: Display trusted CA certificates.
Install from SD card: Install certificates from SD card.
Clear credentials: Delete all certificates.
Trust agents: View or deactivate trust agents.
Screen pinning: Keep a screen of your choice in view, so
that others cannot switch to other apps and access your
personal information. Touch this option to see how it works.
Apps with usage access: Turn on or off some apps’
access to your phone usage information.
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Navigation Key
You can swap the positions of the Back key and the Recent
apps key. Select an option to make the switch.
Date & Time
Set date, time, time zone, and how date and time are displayed.
You can also use network-provided or GPS-provided data. See
Setting the Date and Time.
Language & Input
Language: Select a language and region for your system.
Spell checker: Use Android Spell (AOSP) Checker to
check for spelling errors when entering text.
Personal dictionary: Add new words to the phone’s
dictionary or remove words from the dictionary. The words
you add are used for spelling check and word suggestion.
Keyboard & input methods: Configure text input settings.
See Input Method Settings.
Text-to-speech output:
Preferred engine: Select the speech synthesis engine
you want to use or change its settings.
Speech rate: Select how quickly you want the
synthesizer to speak.
Pitch: Select the tone of the spoken text.
Listen to an example: Play a brief sample of the
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speech synthesizer, using your current settings.
Default language status: Check whether the
text-to-speech output feature supports the current
system language.
Pointer speed: Select how fast the pointer/mouse should
scroll when you connect the phone to a trackpad or mouse
accessory.
Google
Touch the Home key > > Settings > Google to easily
manage settings for Google apps and features. You can set the
options for Google account and services.
Device
Location
Activate location services to determine your location. To use
location-related applications, such as finding your location on
Google Maps, you must have location services turned on on
your phone.
1. Touch the Home key > > Settings > Location.
2. Slide the switch at the top to turn location services on or off.
3. When location is enabled, touch Mode to select location
sources you want to use.
High accuracy: Get accurate location using both GPS
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and Wi-Fi as well as mobile networks.
Battery saving: Use only Wi-Fi and mobile networks to
get your approximate location. This will drain less power
from your battery than using GPS.
Device only: Use GPS to pinpoint your location.
Storage
The Storage settings menu lets you check memory information
for your microSDHC card and phone storage.
Save location
This menu allows you to choose the default location for new
data, such as files downloaded, photos captured, and voice
recorded.
1. Touch the Home key > > Settings > Storage > Save
location.
2. Touch Phone to store items in the phone's memory.
- Or -
If a microSDHC card is present, touch SD card to store data
on the card.
Device storage
You can install apps into the device storage. When you connect
your phone to your computer, this space is not accessible from
your computer.
The contents in the device storage will be erased when you do
a factory reset. Ensure that you back up your data before the
factory reset.
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To view the device storage:
Touch Home key > > Settings > Storage, and then touch
Device storage > Phone to view your devices storage.
SD CARD
The external SD card storage options let you view the
microSDHC card’s size and available space, unmount the card
for safe removal from the phone, and format (erase) the card.
For details, see Remove the microSDHC Card From Your
Phone and Erase the microSDHC Card.
Apps
Touch the Home key > > Settings > Apps to see apps
installed on your phone and manage them.
Touch > Show system/Hide system to show/hide system
apps in the list.
Touch > Reset app preferences to reset all preferences, and
you will not lost any app data.
Touch to configure apps.
In the app list, touch an app to see its information. The following
options may be available:
DISABLE/ENABLE: Disable or enable the app.
FORCE STOP: Stop the app.
Storage: Check its storage information, clear its data or
cache.
Data usage: Check how much data has been used by the
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app during the time cycle you set and restrict background
data for the app. And you can set mobile data limit during
the time cycle.
Permissions: Check or change the app permissions.
Notifications: Manage the app notifications in the
notification panel and the lock screen. You can set the
priority, sensitivity, and more.
Open by default: Check how to open the supported links in
the specific app, and set whether to open the links in the
app, and clear the app’s defaults.
Battery: Check the battery use details of the app since last
full charge.
Memory: Check how much memory has been used by the
app.
NOTES:
Not all options are available for the apps.
Memory
Touch Home key > > Settings > Memory to see the
memory using situation. Including the average memory use and
the apps of used memory in that time.
Connect to PC
Select your USB connection type between your phone and PC.
See Connecting to Your Computer via USB.
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Backup & Reset
Back up my data: Back up app data, Wi-Fi passwords, and
other settings to Google servers after you sign in to your
Google account.
Backup account: Set the Google account that the data is
backed up to.
Automatic restore: Restore previously backed up settings
and data when you reinstall an app.
Network settings reset: Reset all your network settings.
Factory data reset: Reset your phone to factory default
settings. All your personal data from the phone’s storage will
be erased.
Accounts
Manage your accounts and synchronization. Touch Add
account to sign in to or create accounts on your phone.
Touch an account type to see that type of accounts you have
added and adjust the accounts settings.
System
Accessibility
Configure accessibility plug-ins and services on your phone,
such as using Color inversion or Large text for users with
sight problems.
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Printing
You can manage Google Cloud Print service or other printer
plug-ins installed from the Google Play Store or your printer
manufacturer.
Software Update
You can check for software updates.
About Phone
View phone status, legal information and other information. You
can also upgrade your phone system.
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Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information in
the chart, contact the dealer where you purchased the phone.
Problem
Possible causes
Possible solution
Poor
reception
The network signal is too
weak at your current
location, for example, in
a basement or near a
tall building, because
wireless transmissions
cannot effectively reach
it.
Move to a location
where the network
signal can be properly
received.
The network is busy at
the current time (for
example, during peak
times, there may be too
much network traffic to
handle additional calls).
Avoid using the phone at
such times, or try again
after waiting a short
time.
You are too far away
from a base station for
your service provider.
You can request a
service area map from
your service provider.
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Problem
Possible causes
Possible solution
Echo or
noise
Poor network link quality
on the part of your
service provider.
End the call and dial
again. You may be
switched to a
better-quality network
link or phone line.
Poor local telephone line
quality.
End the call and dial
again. You may be
switched to a
better-quality network
link or phone line.
Unable to
select
certain
features
Your service provider
does not support these
features, or you have not
applied for services that
provide these features.
Contact your service
provider.
Battery not
charge
The battery or battery
charger is damaged.
Contact the dealer.
The phone’s temperature
is below 0 °C or higher
than 45 °C.
Adjust the battery
charging environment to
avoid extremes of
temperature.
Poor contact between
the phone and charger.
Check all connectors to
ensure that all
connections have been
properly made.
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Problem
Possible causes
Possible solution
Shortened
standby time
The standby time is
related to your service
provider system
configuration. The same
phone used with
different service
providers’ systems will
not provide exactly the
same length of standby
time.
If you are located in an
area where signaling is
weak, temporarily power
off the phone.
The battery is depleted. In
high temperature
environments, battery
life will be shortened.
Contact the dealer to
change a new battery.
If you are not able to
connect to the network,
the phone will continue
to send out signals as it
attempts to locate a
base station. Doing so
consumes battery power
and will consequently
shorten standby time.
Change your location to
one where the network
is accessible, or
temporarily turn off your
phone.
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Problem
Possible causes
Possible solution
Cannot turn
your phone
on
Battery power has been
depleted.
Recharge the phone’s
battery.
nano-SIM
card error
nano-SIM card
malfunction or damage
Take the nano-SIM card
to your service provider
for testing.
nano-SIM card inserted
improperly
Insert the nano-SIM
card properly.
Debris on the nano-SIM
card contacts
Use a soft, dry cloth to
clean the nano-SIM card
contacts.
Unable to
connect to
the network
The nano-SIM card is
invalid.
Contact your service
provider.
You are not within the
network’s service area.
Check the service area
with your service
provider.
The signal is poor.
Move to an open space,
or if you are inside a
building, move closer to
a window.
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Problem
Possible causes
Possible solution
PIN Code
blocked
You have entered an
incorrect PIN code three
consecutive times.
Contact your service
provider. If the service
provider provides the
nano-SIM card’s PUK
code, use the PUK code
to unlock the nano-SIM
card.
Phone
crashes,
reboots,
freeze, or
cannot be
powered on
Some third-party
software is not
compatible with your
phone.
Uninstall the software
that may cause the
problem.
Upgrade the phone
software.
Reset the phone to
factory status.
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For Your Safety
General Safety
Don’t make or receive
handheld calls while
driving. Never text
while driving.
Don’t use at gas
stations.
Keep your phone at
least 15 mm away
from your ear or body
while making calls.
Your phone may
produce a bright or
flashing light.
Small parts may
cause choking.
Don’t dispose of your
phone in fire.
Your phone can
produce a loud sound.
To prevent possible
hearing damage, do
not listen at high
volume levels for long
periods.
Avoid contact with
anything magnetic.
Avoid extreme
temperatures.
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Keep away from
pacemakers and other
electronic medical
devices.
Avoid contact with
liquids. Keep your
phone dry.
Turn off when asked to
in hospitals and
medical facilities.
Do not attempt to
disassemble your
phone.
Turn off when told to in
aircrafts and airports.
Only use approved
accessories.
Turn off when near
explosive materials or
liquids.
Don’t rely on your
phone as a primary
device for emergency
communications.
WARNING!
This product contains a chemical known to the State of
California to cause cancer, birth defects or other reproductive
harm.
Radio Frequency (RF) Energy
This phone is designed and manufactured not to exceed
the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission
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of the United States, Industry Canada of Canada.
During SAR testing, this device was set to transmit at its
highest certified power level in all tested frequency bands,
and placed in positions that simulate RF exposure in usage
against the head with no separation, and near the body with
the separation of 0.4 inches (10 mm). Although the SAR is
determined at the highest certified power level, the actual
SAR level of the device while operating can be well below
the maximum value. This is because the phone is designed
to operate at multiple power levels so as to use only the
power required to reach the network.
In general, the closer you are to a wireless base
station antenna, the lower the power output.
The exposure standard for wireless devices employing a
unit of measurement is known as the Specific Absorption
Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg,
and 1.6W/kg by Industry Canada.
The FCC has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC and
can be found under the Display Grant section of
www.fcc.gov/oet/ea/fccid after searching on
FCC ID: SRQ-Z917VL.
For this device, the highest reported SAR value for usage
against the head is 0.48 W/kg, for usage near the body is 1.00
W/kg.
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While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
government requirements.
SAR compliance for body-worn operation is based on a
separation distance of 0.4 inches (10 mm) between the unit
and the human body. Carry this device at least 0.4 inches
(10 mm) away from your body to ensure RF exposure level
compliant or lower to the reported level. To support
body-worn operation, choose the belt clips or holsters,
which do not contain metallic components, to maintain a
separation of 0.4 inches (10 mm) between this device and
your body.
RF exposure compliance with any body-worn accessory,
which contains metal, was not tested and certified, and
use such body-worn accessory should be avoided.
FCC Regulations
This mobile phone complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
This mobile phone has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
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used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
CAUTION:
Changes or modifications not expressly approved by the party
responsible for compliance could void the user‘s authority to
operate the equipment.
Hearing Aid Compatibility (HAC)
Regulations for Mobile Phones
In 2003, the FCC adopted rules to make digital wireless
telephones compatible with hearing aids and cochlear
implants. Although analog wireless phones do not
usually cause interference with hearing aids or cochlear
implants, digital wireless phones sometimes do because
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of electromagnetic energy emitted by the phone’s
antenna, backlight, or other components. Your phone is
compliant with FCC HAC regulations (ANSI C63.19-
2011). While some wireless phones are used near some
hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining noise.
Some hearing devices are more immune than others to
this interference noise and phones also vary in the
amount of interference they generate. The wireless
telephone industry has developed a rating system for
wireless phones to assist hearing device users in finding
phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that
are rated have the rating on their box or a label located
on the box. The ratings are not guarantees. Results will
vary depending on the user’s hearing device and hearing
loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing
device is the best way to evaluate it for your personal
needs.
This phone has been tested and rated for use with hearing
aids for some of the wireless technologies that it uses.
However, there may be some newer wireless technologies
used in this phone that have not been tested yet for use with
hearing aids. It is important to try the different features of
this phone thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you hear any
interfering noise. Consult your service provider or the
130
manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or
exchange policies, consult your service provider or phone
retailer.
M-Ratings: Phones rated M3 or M4 meet FCC requirements
and are likely to generate less interference to hearing
devices than phones that are not labeled. M4 is the
better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements
and are likely to be more usable with a hearing device’s
telecoil (“T Switch” or “Telephone Switch”) than unrated
phones. T4 is the better/ higher of the two ratings.
(Note that not all hearing devices have telecoils in them.)
Your phone meets the M4/T4 level rating.
Hearing devices may also be rated. Your hearing device
manufacturer or hearing health professional may help you
find this rating. For more information about FCC Hearing
Aid Compatibility, please go to http://www.fcc.gov/cgb/dro .
CTIA
a) Do not disassemble or open crush, bend or deform,
puncture or shred.
b) Do not modify or remanufacture, attempt to insert
foreign objects into the battery, immerse or expose to
water or other liquids, expose to fire, explosion or other
hazard.
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c) Only use the battery for the system for which it is specified.
d) Only use the battery with a charging system that has
been qualified with the system per CTIA Certification
Requirements for Battery System Compliance to IEEE
1725. Use of an unqualified battery or charger may present
a risk of fire, explosion, leakage, or other hazard.
e) Do not short circuit a battery or allow metallic
conductive objects to contact battery terminals.
f ) Replace the battery only with another battery that has
been qualified with the system per this standard,
IEEE-Std-1725. Use of an unqualified battery may present
a risk of fire, explosion, leakage or other hazard.
g) Promptly dispose of used batteries in accordance
with local regulations.
h) Battery usage by children should be supervised.
i ) Avoid dropping the phone or battery. If the phone or
battery is dropped, especially on a hard surface, and the
user suspects damage, take it to a service center for
inspection.
j ) Improper battery use may result in a fire, explosion or other
hazard.
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For those host devices that utilize a USB port as a charging
source, the host device’s user manual shall include a
statement that the phone shall only be connected to CTIA
certified adapters, products that bear the USB-IF logo or
products that have completed the USB-IF compliance
program.
Distraction
Driving
Full attention must be given to driving at all times in order to
reduce the risk of an accident. Using a phone while driving
(even with a hands-free kit) can cause distraction and lead to
an accident. You must comply with local laws and regulations
restricting the use of wireless devices while driving.
Operating Machinery
Full attention must be given to operating the machinery in
order to reduce the risk of an accident.
Product Handling
General Statement on Handling and Use
You alone are responsible for how you use your phone and any
consequences of the use.
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You must always switch off your phone wherever the use of a
phone is prohibited. Use of your phone is subject to safety
measures designed to protect users and their environment.
Always treat your phone and its accessories with care and
keep them in a clean place.
Keep the screen and camera lens clean. Unclean screen or
camera lens may slow down the phone's reaction to your
operations or lower image quality.
Clean your phone and its accessories with a soft material
such as cleaning cloth for eyeglass lenses. Do not use
alcohol or other corrosive substances for cleaning or allow
them to get inside.
Do not expose your phone or its accessories to open flames
or lit tobacco products.
Do not expose your phone accessories to liquid, moisture or
high humidity.
Do not drop, throw or try to bend your phone or its
accessories.
Do not paint your phone or its accessories.
Do not attempt to disassemble your phone or its accessories,
only authorized personnel can do so.
Do not expose or use your phone or its accessories in an
environment with or that can reach extreme temperatures,
minimum - [5] and maximum + [50] degrees Celsius.
Do not place your phone inside or near heating equipments or
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high pressure containers, such as water heaters, microwave
ovens, or hot cooking utensils. Otherwise, your phone may be
damaged.
Please check local regulations for disposal of electronic
products.
Do not carry your phone in your back pocket as it could break
when you sit down.
Small Children
Do not leave your phone and its accessories within the reach of
small children or allow them to play with it.
They could hurt themselves or others, or could accidentally
damage the phone.
Your phone contains small parts with sharp edges that may
cause an injury or may become detached and create a choking
hazard.
Demagnetization
To avoid the risk of demagnetization, do not allow electronic
devices or magnetic media close to your phone for a long time.
Electrostatic Discharge (ESD)
Do not touch the metallic connectors of the nano-SIM card.
135
Antenna
Do not touch the antenna unnecessarily.
Normal Use Position
When placing or receiving a phone call, hold your phone to your
ear, with the bottom toward your mouth.
Air Bags
Do not place your phone in the area over an air bag or in the air
bag deployment area as an airbag inflates with great force and
serious injury could occur.
Place your phone safely before driving your vehicle.
Seizures/Blackouts
Your phone can produce a bright or flashing light. A small
percentage of people may be susceptible to blackouts or
seizures (even if they have never had one before) when exposed
to flashing lights or light patterns such as when playing games or
watching videos. If you have experienced seizures or blackouts
or have a family history of such occurrences, please consult a
physician. To reduce the risk of blackouts or seizures, you can
use your phone in a well-lit room and take frequent breaks.
Repetitive Strain Injuries
To minimize the risk of Repetitive Strain Injury (RSI) when texting
or playing games with your phone:
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Do not grip the phone too tightly.
Press the buttons lightly.
Use the special features which are designed to minimize the
times of pressing buttons, such as Message Templates and
Predictive Text.
Take frequent breaks to stretch and relax.
Emergency Calls
This phone, like any other wireless phone, operates using radio
signals, which cannot guarantee connection in all conditions.
Therefore, you should not rely solely on any wireless phone for
emergency communications.
Loud Noise
This phone is capable of producing loud noises, which may
damage your hearing. Turn down the volume before using
headphones, Bluetooth headsets or other audio devices.
Phone Heat
Your phone may become warm during charging and during
normal use.
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Electrical Safety
Accessories
Use only approved accessories.
Do not connect with incompatible products or accessories.
Take care not to touch metallic objects, such as coins or key
rings, or allow them to contact or short-circuit the battery
terminals.
Never puncture the surface of the battery with sharp objects.
Connection to a Car
Seek professional advice when connecting a phone interface to
the vehicle electrical system.
Faulty and Damaged Products
Do not attempt to disassemble the phone or its accessories.
Only qualified personnel can service or repair the phone or its
accessories.
If your phone (or its accessories) has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you
take it to an authorized service center.
138
Radio Frequency Interference
General Statement on Interference
Care must be taken when using your phone in close proximity to
personal medical devices, such as pacemakers and hearing aids.
Please consult your doctor and the device manufacturers to
determine if the operation of your phone may interfere with the
operation of your medical devices.
Pacemakers
Pacemaker manufacturers recommend that a minimum
separation of 15 cm be maintained between a mobile phone and
a pacemaker to avoid potential interference with the pacemaker.
To achieve this, use the phone on the opposite ear to your
pacemaker and do not carry it in a breast pocket.
Hearing Aids
People with hearing aids or other cochlear implants may
experience interfering noises when using wireless devices or
when one is nearby.
The level of interference depends on the type of the hearing
device and the distance from the interference source. Increasing
the separation between them may reduce the interference. You
may also consult your hearing aid manufacturer to discuss
alternatives.
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Medical Equipment
Switch off your wireless device when you are requested to do
so in hospitals, clinics or health care facilities. These requests
are designed to prevent possible interference with sensitive
medical equipment.
Aircraft
Switch off your wireless device whenever you are instructed to do
so by airport or airline staff.
Consult the airline staff about the use of wireless devices on
board the aircraft and enable aeroplane mode of your phone
when boarding an aircraft.
Interference in Vehicles
Please note that because of possible interference to
electronic equipment, some vehicle manufacturers forbid the
use of mobile phones in their vehicles unless a hands-free kit
with an external antenna is included in the installation.
Explosive Environments
Petrol Stations and Explosive Atmosphere
In locations with potentially explosive atmosphere, obey all
posted signs to turn off wireless devices such as your phone or
other radio equipment.
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Areas with potentially explosive atmosphere include fueling areas,
below decks on boats, fuel or chemical transfer or storage
facilities, and areas where the air contains chemicals or particles,
such as grain, dust, or metal powders.
Blasting Caps and Areas
Power off your mobile phone, or wireless device when in a
blasting area or in areas where signs are posted to power off
“two-way radios” or “electronic devices” to avoid interfering with
blasting operations.

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