ZTE Z965 LTE/WCDMA/GSM (GPRS) Multi-Mode Digital Mobile Phone User Manual
ZTE Corporation LTE/WCDMA/GSM (GPRS) Multi-Mode Digital Mobile Phone
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User manual
1
Z965
User Guide
2
About This Manual
Thank you for choosing this ZTE mobile device. In order to keep
your device in its best condition, please read this manual and
keep it for future reference.
Copyright © 2017 ZTE CORPORATION
All rights reserved.
No part of this publication may be quoted, reproduced, translated
or used in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on print
errors or update specifications in this manual without prior notice.
This manual has been designed with the utmost care to ensure
the accuracy of its content. However, all statements, information
and recommendations contained therein do not constitute a
warranty of any kind, either expressed or implied. Please refer to
chapter For Your Safety to be sure to use your phone properly
and safely.
We offer self-service for our smart terminal device users. Please
visit the ZTE official website (at www.zteusa.com) for more
information on self-service and supported product models.
Information on the website takes precedence.
Disclaimer
ZTE Corporation expressly disclaims any liability for faults and
damages caused by unauthorized modifications of the software.
3
Images and screenshots used in this manual may differ from the
actual product. Content in this manual may differ from the actual
product or software.
Trademarks
ZTE, Z965, and the ZTE logos are trademarks of ZTE
Corporation.
LTE is a trademark of ETSI.
Google and Android are trademarks of Google, Inc.
The Bluetooth
®
trademark and logos are owned by the Bluetooth
SIG, Inc. and any use of such trademarks by ZTE Corporation is
under license.
Manufactured under license from Dolby Laboratories. Dolby,
Dolby Audio, and the double-D symbol are trademarks of Dolby
Laboratories.
The microSDXC™ logo is a trademark of SD-3C, LLC.
Qualcomm and Snapdragon are trademarks of Qualcomm
Incorporated, registered in the United States and other countries.
Used with permission.
Other trademarks and trade names are the property of their
respective owners.
Edition Time: June 2017
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Table of Contents
Z965 ........................................................................... 1
User Guide ................................................................ 1
About This Manual ................................................... 2
Copyright © 2017 ZTE CORPORATION .................. 2
All rights reserved.................................................... 2
Notice ........................................................................ 2
Disclaimer ................................................................. 2
Trademarks ............................................................... 3
Edition Time: June 2017 .......................................... 3
Getting Started ....................................................... 12
Installing the nano-SIM Card (Included) and a microSDXC
Card (Not Included) ......................................................... 12
Charging the Battery ........................................................ 14
Extending the Battery Life ................................................ 16
Powering Your Phone On/Off ........................................... 16
Setting Up Your Phone for the First Time.......................... 17
Locking/Unlocking the Screen and Keys .......................... 17
Using the Touch Screen ................................................... 18
Getting to Know Your Phone ............................................ 20
5
Getting to Know the Home Screen ................................... 23
Extended Home Screen ................................................... 24
Personalizing ......................................................... 26
Changing the System Language ...................................... 26
Setting the Date and Time ................................................ 26
Changing the Ringtone and Notification Sound ................. 27
Turning System Sounds On/Off ........................................ 27
Adjusting Volumes............................................................ 28
Switching to Silent or Vibration Mode ............................... 28
Using Do Not Disturb Mode .............................................. 29
Applying New Wallpapers ................................................. 30
Setting the Theme ............................................................ 31
Setting the Home Screen Transition Effect ....................... 31
Changing Screen Brightness ............................................ 31
Protecting Your Phone With Screen Locks ........................ 32
Using Your Fingerprint ...................................................... 33
Protecting Your Phone With Screen Pinning ..................... 35
Knowing the Basics ............................................... 37
Monitoring the Phone Status ............................................ 37
Managing Notifications ..................................................... 38
Managing Shortcuts and Widgets ..................................... 41
Organizing With Folders ................................................... 43
Rearranging the Primary Shortcuts ................................... 44
Entering Text .................................................................... 44
Google Keyboard ............................................................. 45
6
TouchPal Keyboard .......................................................... 48
Editing Text ...................................................................... 55
Opening and Switching Apps ........................................... 56
Using Two Apps in Split-Screen Mode .............................. 57
Uninstalling or Disabling an App ....................................... 57
Connecting to Networks and Devices .................. 59
Connecting to Mobile Networks ........................................ 59
Connecting to Wi-Fi ......................................................... 61
Using Wi-Fi Direct
®
.......................................................... 64
Connecting to Bluetooth Devices ..................................... 66
Connecting to Your Computer via USB ............................. 68
Using the microSDXC Card as Portable or Phone Storage69
Sharing Your Mobile Data Connection .............................. 73
Connecting to Virtual Private Networks ............................ 75
Phone Calls ............................................................ 77
Placing and Ending Calls ................................................. 77
Answering or Rejecting Calls ........................................... 78
Working With the Call History ........................................... 79
Calling Your Contacts ....................................................... 81
Checking Voicemail ......................................................... 81
Using Options During a Call ............................................. 81
Managing Multi-party Calls ............................................... 82
Adjusting Your Call Settings ............................................. 84
Contacts .................................................................. 90
7
Checking Contact Details ................................................. 90
Adding a New Contact ...................................................... 90
Setting Up Your Own Profile ............................................. 91
Importing, Exporting, and Sharing Contacts ...................... 91
Working With Favorite Contacts ....................................... 93
Working With Groups ....................................................... 94
Searching for a Contact .................................................... 96
Editing Contacts ............................................................... 96
Web Accounts ........................................................ 98
Adding or Removing Accounts .......................................... 98
Configuring Account Sync ................................................ 99
Email ..................................................................... 101
Setting Up the First Email Account ................................. 101
Checking Your Emails .................................................... 101
Writing and Sending an Email ........................................ 102
Responding to an Email ................................................. 102
Marking an Email as Unread .......................................... 103
Deleting an Email ........................................................... 103
Adding and Editing Email Accounts ................................ 104
Changing General Email Settings ................................... 105
Messaging ............................................................ 106
Opening the Messaging Screen ..................................... 106
Sending a Message ....................................................... 106
Replying to a Message ................................................... 107
8
Forwarding a Message .................................................. 107
Deleting Messages or Threads ...................................... 108
Changing Message Settings .......................................... 108
Calendar ............................................................... 109
Viewing Your Calendars and Events ............................... 109
Creating an Event .......................................................... 110
Editing, Deleting or Sharing an Event .............................. 111
Changing Calendar Settings ........................................... 111
Searching an Event ....................................................... 112
Web Browser ........................................................ 113
Opening the Browser ..................................................... 113
Setting the Home Page .................................................. 113
Using Multiple Browser Windows ................................... 114
Downloading Files ......................................................... 114
Using Bookmarks .......................................................... 115
Clearing Browsing History .............................................. 116
Changing Browser Settings ............................................ 116
Camera .................................................................. 117
Capturing a Photo .......................................................... 117
Using Manual Camera Mode ......................................... 119
Using Other Camera Modes .......................................... 120
Recording a Video ......................................................... 120
Customizing Camera and Video Settings ....................... 122
Gallery ................................................................... 124
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Opening Gallery ............................................................. 124
Working With Albums ..................................................... 124
Working With Pictures .................................................... 125
Retouching Your Pictures ............................................... 127
Making a GIF or a Collage.............................................. 128
Playing Videos ............................................................... 129
Music .................................................................... 130
Copying Music Files to Your Phone ................................ 130
Viewing Your Music Library ............................................ 131
Setting a Song as the Default Ringtone .......................... 132
Playing Music ................................................................. 132
Managing Playlists ......................................................... 135
Video Player ......................................................... 136
Opening the Video Library .............................................. 136
Playing and Controlling Videos ....................................... 136
Managing Video Files ..................................................... 138
Sound Recorder ................................................... 140
Recording a Voice Memo ............................................... 140
Playing a Voice Memo .................................................... 140
More Apps ............................................................ 142
Backup & Restore .......................................................... 142
Calculator ...................................................................... 142
Clock ............................................................................. 142
Dolby Audio.................................................................... 144
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FM Radio ....................................................................... 144
Downloads..................................................................... 147
File Manager ................................................................. 148
Google Apps ......................................................... 149
Chrome ......................................................................... 149
Drive .............................................................................. 149
Duo ............................................................................... 149
Gmail ............................................................................. 149
Google .......................................................................... 150
Maps ............................................................................. 150
Photos ........................................................................... 150
Play Movies & TV .......................................................... 150
Play Music ..................................................................... 150
Play Store ...................................................................... 150
Voice Search ................................................................. 151
YouTube ........................................................................ 151
Settings ................................................................. 152
Wireless & Networks ...................................................... 152
Device ........................................................................... 155
Personal ........................................................................ 160
System .......................................................................... 165
Upgrading the Phone Software ........................... 166
Troubleshooting ................................................... 167
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For Your Safety .................................................... 172
General Safety ............................................................... 172
Radio Frequency (RF) Energy ........................................ 173
FCC Regulations ............................................................ 175
Hearing Aid Compatibility (HAC) Regulations for Mobile
Phones .......................................................................... 176
CTIA Requirements ........................................................ 178
Distraction ...................................................................... 180
Product Handling ........................................................... 180
Electrical Safety ............................................................. 184
Radio Frequency Interference ........................................ 185
Explosive Environments ................................................. 187
Specifications ...................................................... 188
Warranty ................................................................. 189
LIMITED WARRANTY .................................................... 190
Consumer limited warranty ............................................. 191
How to get warranty service ........................................... 194
Other warranty programs ............................................... 195
12
Getting Started
Installing the nano-SIM Card (Included)
and a microSDXC Card (Not Included)
The nano-SIM card and the microSDXC card can be installed or
removed while the phone is turned on. You need to unmount the
microSDXC card before removing it.
NOTE: Your phone will come with the nano-SIM card already
installed.
WARNING! To avoid damage to the phone, do not use any other
kind of SIM cards, or any non-standard nano-SIM card cut from a
SIM card. You can get a standard nano-SIM card from your
service provider.
Insert the tip of the tray eject tool into the hole on the nano-SIM/
microSDXC card tray and pull the tray out.
13
Place the nano-SIM card and the microSDXC card on the tray
with the gold-colored contacts facing down.
Carefully slide the tray back into place.
microSDXC
card
tray
nano-
SIM card
tray
14
Charging the Battery
Your phone’s battery should have enough power for the phone to
turn on, find a signal, and make a few calls. You should fully
charge the battery as soon as possible.
Do not change the built-in rechargeable battery in your phone by
yourself. The battery can only be changed by ZTE or a ZTE
authorized service provider.
WARNINGS!
Use only ZTE-approved chargers and USB Type-C™ cables.
The use of unapproved accessories could damage your
phone or cause the battery to explode.
Do not remove the back cover. The battery is not removable.
Removal may cause fire or explosion.
NOTE: Use the USB Type-C charger that comes in-box with your
phone to charge the battery. It’s specially built to support
Qualcomm
®
Quick Charge™ 1.0.
1. Connect the adapter to the charging jack.
15
Connect the charger to a standard AC wall outlet. If the phone is
on, you’ll see a charging icon, such as or , appear in the
Status Bar.
Disconnect the charger when the battery is fully charged.
NOTE: If the battery is extremely low, you may be unable to
power on the phone even when it is being charged. In this case,
try again after charging the phone for at least 20 minutes.
Contact customer service if you still cannot power on the phone
after prolonged charging.
This device contains a nonremovable battery.
Attempting to remove will void your warranty and could
cause serious injury. Do not damage, alter, or try to
remove the battery.
16
Extending the Battery Life
Active applications, screen brightness levels, Bluetooth and Wi-Fi
usage and GPS functionality can drain your battery. You can
follow the helpful tips below to conserve your battery power:
Reduce the screen backlight time.
Lower the screen brightness.
Turn auto-sync, Wi-Fi, and Bluetooth off when not in use.
Disable the GPS function when not in use. Most applications
using this function will periodically query the GPS satellites
for your current location; each query drains your battery.
Powering Your Phone On/Off
Press and hold the Power/Lock Key to turn on your phone.
To turn it off, press and hold the Power/Lock Key to open the
options menu. Tap Power off.
NOTE: If the phone freezes or takes too long to respond, press
and hold the Power/Lock Key for about 10 seconds to restart the
phone.
17
Setting Up Your Phone for the First
Time
When you first power on your phone after you purchase it or
reset it to factory settings (see Settings – Personal – Backup &
Reset), you will need to set it up before using it. Select the
language and then follow the prompts to set up your phone.
Locking/Unlocking the Screen and
Keys
Your phone allows you to quickly lock the screen and keys (put
the phone into Sleep mode) when not in use and also to turn the
screen back on and unlock it when you need it.
Locking the Screen and Keys
To quickly turn the screen off and lock the keys, press the
Power/Lock Key.
NOTE: To save battery power, the phone automatically turns off
the screen after a certain period of time when you leave it idle.
You will still be able to receive messages and calls while the
phone screen is off.
Unlocking the Screen and Keys
1. Press the Power/Lock Key to turn the screen on.
Press and hold a blank area of the screen to unlock the phone,
press and hold to make a call. Press and hold to take
a front-facing selfie photo or video. You can also double-tap a
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notification to open the related app.
NOTE: If you have set a fingerprint, an unlock pattern, a PIN, or a
password for your phone (see Personalizing – Protecting Your
Phone With Screen Locks or Using Your Fingerprint), you’ll need
to press your finger against the sensor, draw the pattern, or enter
the PIN/password to unlock your screen.
Using the Touch Screen
Your phone’s touch screen lets you control actions through a
variety of touch gestures.
Tap – When you want to type using the on-screen keyboard,
select on-screen items (such as application and settings
icons), or press on-screen buttons, simply tap them with your
finger.
Press and Hold – To open the available options for an item
(for example, a message or link in a web page), press and
hold the item; To quick access available apps to open menus
( for example, press and hold the Camera icon and select the
options.)
Swipe or Slide – To swipe or slide means to quickly drag
your finger vertically or horizontally across the screen.
Drag – To drag, press and hold your finger with some
pressure before you start to move your finger. While dragging,
do not release your finger until you have reached the target
position.
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Pinch – In some apps (such as Maps, web browser, and
Gallery), you can zoom in and out by placing two fingers on
the screen at once and pinching them together (to zoom out)
or spreading them apart (to zoom in).
Rotate the Screen – For most screens, you can
automatically change the screen orientation from portrait to
landscape by turning the phone sideways.
NOTES:
The Auto-rotate feature needs to be enabled for the screen
orientation to automatically change. Press the Home
Key > > Settings > Display > When device is
rotated and select Rotate the contents of the screen.
You can also access the screen rotation control by sliding
down the Status Bar twice and tapping Auto-rotate or
Portrait.
20
Getting to Know Your Phone
Earpiece
Proximity & Light
Sensor
Back Key*
Home Key
Touch Screen
Front Camera
Recent Apps Key*
nano-SIM
/
microSDXC
Card Tray
Auxiliary
Microphone
Indicator Light
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* You can switch the positions of the Back Key and Recent Apps
Key. Press the Home Key >
> Settings > Navigation key
and select one option.
Volume Up Key
Speaker
Charging/USB
Type-C™ Port
3.5mm Headset
Jack
Back Camera
Flash
Power Key
Fingerprint
Sensor
Volume Down Key
Main
microphone
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Key Functions
Key
Description
Power Key Press and hold to turn Airplane mode on or off,
restart, or to power off.
Press to change your phone to Sleep mode.
Press to wake up your phone.
Home Key Press to return to the home screen from any
application or screen.
Press and hold to access Google Search.
Recent Apps
Key Press to see recently used applications.
Back Key Press to go to the previous screen.
Volume Key Press or hold to turn the volume up or down.
23
Getting to Know the Home Screen
The home screen is the starting point for your phone’s
applications, functions, and menus. You can customize your
home screen by adding application icons, shortcuts, folders,
widgets, and more.
Status &
Notifications
Shortcut Folder
Primary
Shortcuts
Wallpaper
Widget
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Extended Home Screen
The home screen extends beyond the screen width, giving you a
lot more space to add more stuff. Simply swipe left or right on the
home screen to see the extended panels. You can add or remove
home screen panels, or adjust the order.
To add a new home screen panel:
1. Press the Home Key > , or press and hold an empty area
of the home screen and select Widgets.
Press and hold an application icon or a widget and drag it to the
right edge of the screen to create a new home screen panel
and put the icon or widget on it.
To delete a home screen panel:
1. Press and hold an empty area of the home screen and select
Home. You can slide left or right to view the home screen
thumbnails.
Tap on the top right corner of a thumbnail.
Tap OK. The items on the panel will also be removed.
To adjust the order of a home screen panel:
1. Press and hold an empty area of the home screen and select
Home. You can slide left or right to view the home screen
thumbnails.
2. Press and hold a thumbnail and drag it left or right to the
place you need.
25
NOTE:
Tap at the bottom of a home screen thumbnail to set it as
the main home screen.
26
Personalizing
Changing the System Language
1. Press the Home Key > > Settings > Language &
input > Languages. The first language in the list is the
default system language.
2. Tap Add a language to add another language to the list.
3. To change the system language, press and hold next to
the language you want and drag it to the top of the list.
NOTE: To remove languages from the list, tap > Remove and
select the languages you want to delete.
Setting the Date and Time
1. Press the Home Key > > Settings > Date & time.
2. Set the date, time, time zone, and time format.
To adjust the date and time automatically, tap to turn on
Automatic date & time.
To adjust the date and time manually, tap to turn off
Automatic date & time and tap Set date / Set time to
change the date and time.
To adjust the time zone automatically, tap to turn on
Automatic time zone.
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To adjust the time zone manually, tap to turn off
Automatic time zone and tap Select time zone to set
the correct time zone.
To adjust the time format, tap to turn on Use 24-hour
format.
Changing the Ringtone and Notification
Sound
You can quickly customize the default ringtone for incoming calls
and the default notification sound.
1. Press the Home Key >
> Settings > Sound.
2. Tap Phone ringtone or Default notification ringtone.
3. Scroll through the list and select the ringtone you’d like to
use.
4. Tap OK.
Turning System Sounds On/Off
1. Press the Home Key > > Settings > Sound > Other
sounds.
2. Tap the switch beside each option to turn it on or off.
28
Adjusting Volumes
1. Press the Home Key > > Settings > Sound.
2. Drag the sliders below Media volume, Alarm volume, Ring
volume and Notification volume to adjust the volume for
each type of audio.
NOTE: You can adjust the media volume when a media
application is in use by pressing the Volume Up/Down Key. If no
media application is active, press the Volume Up/Down Key to
adjust ringtone volume (or the earpiece volume during a call).
Switching to Silent or Vibration Mode
You can set the phone to silent or vibration mode by using one of
the following methods.
Press the Volume Key when no media application is active to
show the volume management window. Drag the slider to the
left or keep pressing the Volume Down Key to switch the
phone to vibration mode. Press the key again in vibration
mode to switch the phone to silent mode.
Swipe down from the top of the screen to open the
Notification Panel and drag the panel downwards. Slide left
and then tap Sound or Vibrate to switch the phone to
vibration or silent mode.
Press the Home Key > > Settings > Sound >
Notification mode and select Vibrate or Mute to switch to
vibration or silent mode.
29
NOTE: To restore normal sound settings, press or hold the
Volume Up Key.
Using Do Not Disturb Mode
You can limit interruptions with Do not disturb mode. This mode
silences your phone so that it doesn’t make sounds or vibrate
when you don’t want it to.
To turn on Do Not Disturb mode:
1. Press the Home Key > > Settings > Sound > Do not
disturb.
2. Tap Do not disturb and select Always or Scheduled.
3. Set the detailed settings.
If you have selected Scheduled, set the days and
start/end time you’d like your phone to be in Do not disturb
mode.
Tap Disturb rules to choose if you’d like to allow certain
notifications or not.
- Priority only: Only notifications you have marked as
priority are allowed.
- Alarms only: Only alarms are allowed.
- Total silence: No notifications are allowed.
If you have allowed priority interruptions, you can
customize the types of allowed sounds or vibration in the
Priority interruptions section.
NOTE: To turn off Do not disturb mode quickly, press the
Volume Key and then tap END NOW.
30
To set exceptions for Do Not Disturb mode:
You can set reminders, certain calls and messages as exceptions
when Do not disturb mode is on and Priority only is selected as
the disturb rule, so these ringtones, sounds and vibration are not
turned off.
1. Press the Home Key > > Settings > Sound > Do not
disturb.
2. Tap the switches next to the items you want to allow. Tap
Messages or Calls and set who can alert you of their
messages or calls.
NOTE: To set exceptions based on apps, press the Home Key >
> Settings > Notifications. Select an app and switch on
Override Do Not Disturb.
Applying New Wallpapers
You can set the wallpaper for the home screen or lock screen.
1. Press the Home Key > > Settings > Display >
Wallpaper.
2. Tap Gallery, Live Wallpapers, Photos or ZTE Lock Screen
and select an image or an animation. Some cropping may be
needed for Gallery and Photos images.
3. If necessary, tap SET WALLPAPER.
4. If prompted, select to set the image as the lock screen
wallpaper, the home screen wallpaper or both.
NOTE: In addition, you can press and hold an empty place on the
home screen, tap Wallpapers and then tap Lock screen or
Home screen. Then select a built-in image, a live wallpaper, or
31
an image from your Gallery.
Setting the Theme
1. Press and hold an empty place on the home screen.
2. Tap Themes.
Tap a theme to select it.
Setting the Home Screen Transition
Effect
1. Press and hold an empty place on the home screen.
2. Tap Home.
Tap an effect and the phone will demonstrate how it works. When
you have found one you like, press the Home Key to exit.
Changing Screen Brightness
1. Press the Home Key > > Settings > Display >
Brightness level.
Drag the slider to manually adjust the screen brightness.
NOTE: With the proximity and light sensor, your phone can
automatically adjust the screen brightness for available light. Tap
Adaptive brightness in the Display settings screen to turn the
feature on or off.
32
Protecting Your Phone With Screen
Locks
You can protect your phone by creating a screen lock. When it is
enabled, you can press and hold a blank area on the screen, and
then draw a pattern or enter a numeric PIN or password to unlock
the phone’s screen and keys.
1. Press the Home Key > > Settings > Security.
2. Tap Screen lock.
Tap None, Long press, Pattern, PIN or Password.
Tap None to disable screen lock protection.
Tap Long press to enable screen lock and allow
unlocking with a ‘press and hold' gesture. You can unlock
the screen by pressing and holding a blank area on the
lock screen.
Tap Pattern to create a pattern that you must draw to
unlock the screen.
Tap PIN or Password to set a numeric PIN or a password
that you must enter to unlock the screen.
For Pattern, PIN, or Password lock, select whether to protect
your phone by requiring your pattern, PIN or password before
it starts up.
NOTE: When this feature is enabled, your phone cannot
receive calls, messages, or notifications until it starts up.
For Pattern, PIN, or Password lock, select how you would like
33
notifications and their contents to show when the phone is
locked. Then tap DONE.
NOTES:
Screen lock options are listed in the approximate order of the
strength of their security, starting with None and Long press,
which provide no security. A pattern provides minimal
security, although it can be more convenient than the
stronger options.
Remember the pattern, PIN or password you set. Otherwise,
you will have to upgrade the phone software to use the
phone (see Upgrading the Phone Software).
Using Your Fingerprint
With the fingerprint sensor on the back of your phone, you can
register up to 5 fingerprints and use them to unlock the phone, or
simply press the fingerprint sensor to take photos, answer calls,
or open a bound app when the screen is off or locked.
NOTE: The fingerprint feature is available only when a screen
lock (Pattern, PIN or Password) is enabled. When the screen
lock is reset to None or Long press, all registered fingerprints are
erased.
Registering a Fingerprint
1. Press the Home Key > > Settings > Security >
Fingerprint.
2. Enter the screen lock pattern, PIN or password you set. If you
haven’t set a screen lock, follow the prompts to set it.
34
3. Tap REGISTER or Fingerprint > Add fingerprint.
4. Follow the prompts to record the center and the edges of a
finger.
5. Tap OK.
NOTE: Tap an existing fingerprint record to change its name or
delete it.
Setting Fingerprint Actions
1. Press the Home Key > > Settings > Security >
Fingerprint.
2. Enter the screen lock pattern, PIN or password you set.
3. Tap the switches to adjust the following settings:
Wake up and unlock your phone: Press the fingerprint
sensor to wake up the phone and unlock it with a
registered fingerprint.
Quick-open app: Press the fingerprint sensor to open the
bound app when the screen is off or locked with a
registered fingerprint.
Take photo: Press the fingerprint sensor to take a photo
when the Camera app is open. No fingerprint verification
is needed.
Answer call: Press the fingerprint sensor to answer
incoming calls. No fingerprint verification is needed.
35
Protecting Your Phone With Screen
Pinning
You can use the screen pinning feature to keep an app in view,
so others cannot switch to other apps or access your personal
information.
Turning On Screen Pinning
1. Press the Home Key > > Settings > Security > Screen
pinning.
Tap the On/Off switch.
If you have set a screen lock, you can tap Ask for unlock
pattern/PIN/password before unpinning. You will need to
draw the pattern or enter the PIN/password to unpin the
screen.
Pinning a Screen
1. Ensure that screen pinning is turned on.
Open the app you want to keep in view.
Press the Recent Apps Key.
If there are many app tabs, swipe up to find on the
front-most tab.
Tap .
36
Unpinning the Screen
1. To unpin the screen and return to normal use, press and hold
the Back Key.
2. If you have asked for the unlock pattern, PIN or password
before unpinning the screen, press and hold on the lock
screen and draw the pattern or enter the PIN/password. You
can also unlock the screen with your fingerprint if you have
registered one.
3. If you have enabled Ask for unlock pattern/PIN/password
before unpinning when pinning the screen, press and hold
on the lock screen and draw the pattern or enter the
PIN/password. You can also unlock the screen with your
fingerprint, if you have registered one.
37
Knowing the Basics
Monitoring the Phone Status
The Status Bar at the top of the home screen provides phone and
service status icons on the right side. Below are some of the
icons you may see.
Indicators and Icons
Indicator
What it means
Indicator
What it means
2G connected No signal
3G connected Signal strength
4G connected Mobile data in use
LTE™ connected
Airplane mode
Do not disturb mode on
(Alarms only or Priority
only) Bluetooth on
Do not disturb mode on
(Total silence)
Connected to a Wi-Fi
network
Vibration on
Wi-Fi in use
Ringer off Portable Wi-Fi hotspot
on
Battery low
Speaker on
38
Indicator
What it means
Indicator
What it means
Battery full
Phone microphone off
/
Battery charging
GPS on
Alarm set
Wired headset
connected
Managing Notifications
Notification Icons
The Status Bar at the top of the home screen provides
notification icons on the left side. Below are some of the icons
you may see.
Indicators and Icons
Indicator
What it means
Indicator
What it means
/
New SMS / MMS Upcoming event
/
New email
message(s)
New Wi-Fi network
detected
/
New Gmail
message(s) /
Downloading /
sending data
Missed call
USB connected
39
Indicator
What it means
Indicator
What it means
/
Call in progress / Call
on hold
/
Song playing
microSDXC card
mounted
Opening/Closing the Notification Panel
Notifications report the arrival of new messages, calendar
events, and alarms, as well as ongoing events. You can open
the Notification Panel to view the details of notifications.
To open the Notification Panel, swipe your finger down on the
home screen or from the top of the screen.
To close the Notification Panel, swipe your finger up on the
screen or press the Back Key.
Responding to or Removing a Notification
In the Notification Panel, you can respond to a notification or
remove the notifications. The Notification Panel also supports
expandable notifications that let you perform additional actions
right from the notification itself.
To respond to a notification, tap it.
Slide down with one finger or two fingers to expand or
collapse certain notifications, or tap / to expand or
collapse certain notifications and bundled notifications.
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To remove a notification, swipe it left or right.
To remove all non-persistent notifications, tap CLEAR ALL
below all the notifications.
To manage notifications you have received, press and hold a
notification, or slide it left or right a small amount and tap ,
and then choose to silence or block the application, or tap
MORE SETTINGS to customize more notification settings.
See Settings – Device – Notifications.
NOTE: If you block notifications for an app, you may miss its
important alerts and updates.
Using Quick Settings
The Quick Settings make it convenient to view or change the
most common settings for your phone.
Open the Notification Panel and you can find a few Quick
Settings on the top. To open the Quick Settings Panel and find all
setting tiles, drag the Notification Panel downwards, or swipe
down from the top of the screen with two fingers.
NOTE: You can swipe left or right on the Quick Settings Panel to
find all setting tiles.
41
To turn on or off settings quickly:
1. Swipe down from the top of the screen twice to open the
Quick Settings Panel.
2. To turn on or off a setting, tap its tile. Press and hold certain
tiles to access more setting options. For example, press and
hold the Wi-Fi tile to open Wi-Fi settings.
To customize the Quick Settings Panel:
You can add, remove or rearrange the tiles on the Quick Settings
Panel.
1. Open the Quick Settings Panel.
2. Tap at the top and do one of the following.
Press and hold a tile and drag it to the position you want.
Press and hold a tile and drag it to the section below to
hide it.
In the Drag to add tiles section, drag a tile up to show it
in the Quick Settings Panel.
NOTE: On the Quick Settings Panel, tap at the top to get to
the Settings menu.
Managing Shortcuts and Widgets
Adding Shortcuts and Widgets
1. Press the Home Key > to add shortcuts.
Or, to add widgets, press and hold an empty area of the home
screen and select Widgets.
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Slide to browse the available applications or widgets.
Press and hold a widget or an application icon and drag it to a
home screen panel.
NOTE: While holding the item, you can drag it to the right edge of
the screen to create a new home screen panel and put the item
on it.
Moving Shortcuts or Widgets
1. Press and hold a shortcut or widget on the home screen.
Drag it to the place you need.
Removing Shortcuts or Widgets
1. Press and hold a shortcut or widget on the home screen.
Drag it to to remove it.
Adjusting Widget Size
1. Press and hold a widget on the home screen and then
release it.
An outline appears around the widget. Drag the outline to resize
the widget.
NOTE: Not all widgets can be resized.
Accessing Shortcuts or Widgets
1. Press and hold a shortcut or widget on the home screen.
2 Some options appears around the shortcut or widget. Tap to
access the menus you preferred..
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NOTE: Not all widgets or shortcuts supported this function.
Organizing With Folders
You can create folders on the home screen and add several
shortcuts to a folder.
You can move or remove folders the same way as moving or
removing shortcuts.
1. On the home screen, press and hold the shortcut you want to
add into a folder.
Drag the shortcut to . A new folder will be created and the
shortcut is added into the folder.
44
To add more shortcuts into the folder, press and hold each
shortcut and drag it over the folder before releasing it.
To remove a shortcut from a folder, tap the folder to open it.
Press and hold the shortcut and drag it to the home screen.
NOTE: Tap the folder and then tap the name field to rename the
folder.
Rearranging the Primary Shortcuts
The home screen includes a customizable primary shortcuts area
at the bottom visible from all home screens. You can keep at
most four items in the primary shortcuts area. Drag shortcuts or
folders in or out of the area to rearrange the area.
Entering Text
You can enter text using the onscreen keyboard. Some apps
open it automatically. In others, you open it by tapping where you
want to type. You can press the Back Key to hide the onscreen
keyboard. You can also enter text by speaking with the Google
voice typing feature.
45
Enabling or Disabling Input Methods
1. Press the Home Key > > Settings > Languages &
input > Virtual keyboard.
2. Tap Manage keyboards.
Tap a keyboard in the list to enable/disable it as an option for
entering text.
NOTE: Some default input methods may not be disabled.
Changing Input Methods
1. When you use the onscreen keyboard to enter text, the
icon appears in the Status Bar.
NOTE: The icon appears only when more than one
input method is installed and enabled for use.
Open the Notification Panel and tap Change keyboard.
Select the input method you need.
Google Keyboard
The Google Keyboard provides a layout similar to a desktop
computer keyboard. When screen auto-rotation is enabled, turn
the phone sideways and the keyboard will change from portrait to
landscape. The landscape keyboard is not supported in all
applications.
46
Tap the alphabetic keys to enter letters. Press and hold some
specific keys to enter associated accented letters or numbers.
For example, to enter É, press and hold and the available
accented letters and number 3 appear. Then slide to choose
É.
As you enter a word, candidates appear above the keyboard.
Tap to select the correct one.
Tap to use uppercase. Double-tap to lock uppercase.
This key also changes to indicate the current case you are
using: for lowercase, for uppercase, and when
locked in uppercase.
Tap to delete the text before the cursor.
Tap to select numbers and symbols. You can then tap
to find more or tap to enter miniature icons.
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Tap to enter miniature icons, such as expressions,
astrological signs, and animals.
Tap to use Google voice typing.
Press and hold to change the input language or set up
the Google Keyboard.
Press and hold and then slide to to change to a
smaller keyboard for easier one-handed typing. Tap / to
switch to the right-hand or left-hand keyboard, respectively.
Tap to switch back to the full-sized keyboard.
Gesture Typing
The Google Keyboard supports the gesture typing feature. You
use this feature to input a word by sliding through the letters.
To enable and use gesture typing:
1. On the Google Keyboard, press and hold > Google
Keyboard settings.
2. Tap Gesture typing > Enable gesture typing if this feature
is turned off.
3. Move your finger from letter to letter on the keyboard to trace
a word without lifting the finger until you reach the end of the
word.
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NOTES:
Tap when you want to. If you want to enter a single letter, go
ahead and tap.
Lift your finger at the end of the word. A space is added
automatically when you begin to input the next word.
TouchPal Keyboard
TouchPal Keyboard offers three layouts: FULL, PHONEPAD and
T+. You can touch to select a layout or an input language.
You can also use Curve
®
and Wave™ to speed up text input by
moving your finger from letter to letter or word from word without
lifting the finger.
Start of
the word
End of
the word
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The FULL Layout
The FULL layout offers an input experience similar to a computer
keyboard.
The alphabetic keys: Touch the keys to enter letters. Touch a
key and slide if necessary to choose more characters.
The shift key: Touch to use uppercase. Double-tap
to lock uppercase. This key also changes to indicate the
current case you are using: for lowercase, for
uppercase, and when locked in uppercase.
Word prediction: Touch and hold or and tap the
prediction switch to turn on or off prediction.
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Pre-defined texts: Touch to enter digits, symbols, and
other pre-defined texts. You can touch the arrow keys to turn
pages, or touch to go back to the alphabetic keys. Slide up
on the space key or touch to enter Emoji and emoticons.
The delete key: Touch to delete text before the cursor.
You can also slide left on the key to delete an entire word.
More options: Touch to access additional functions of
TouchPal, use voice input, edit text, change keyboard themes,
and more. Touch to change the TouchPal Keyboard
theme and other settings.
The PHONEPAD Layout
The layout in this mode is similar to a phonepad.
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Touch an alphabetic key repeatedly until the desired letter
appears. You can also touch and hold the key and slide left or
right to choose the letter or number you need.
If word prediction is enabled ( ), just touch the keys once and
choose the right word.
The T+ Layout
Touch to enter the left letter on the key; double-tap or flick right to
enter the right letter/symbol on the key. You can also touch and
hold a key and slide left or right to choose more letters and
symbols.
If word prediction is enabled ( ), just touch the keys and choose
the right word.
52
Curve Word Gesture
Curve allows you to enter text by moving your finger on the
screen from letter to letter to enter each word.
To enable and use Curve:
1. On the TouchPal keyboard, touch > Settings > Smart
input and check Curve
®
- Word gesture.
2. Touch the Back key to return to the text field. Open the
TouchPal keyboard and switch to the Full layout.
3. Move your finger from letter to letter on the keyboard to trace
a word without lifting the finger, until you reach the end of the
word.
NOTES:
Curve is only available in the Full layout.
Touch when you want to. If you want to enter a single letter,
go ahead and touch.
End of
the word
Start of
the word
53
Lift your finger at the end of the word. A space is added
automatically when you begin to trace the next word.
Wave Sentence Gesture
Wave allows you to enter words by dragging candidate words to
the space key.
To enable and use Wave:
1. On the TouchPal keyboard, touch > Settings > Smart
input and check Wave™ - Sentence gesture.
2. Touch the Back key to return to the text field. Open the
TouchPal keyboard and switch to the Full layout.
3. Touch or use Curve to enter the first word. As the first word
appears on the text field, candidate words appear on the
keyboard for you to choose from as the following word.
4. Drag the correct candidate word to the space key to add the
word to the text field. If no candidate word is correct, you can
go on enter the words normally.
54
NOTE:
Wave is only available in the Full layout.
Google Voice Typing
Google voice typing uses the Google voice recognition service to
convert speech to text. You must have a data connection on a
mobile or Wi-Fi network to use it.
1. Tap to access the voice typing feature when you are
using the Google Keyboard, or flick down the Status Bar
when entering text and tap Change keyboard > Google
voice typing.
2. When you see the microphone image, speak what you want
to type.
55
3. You can continue entering text or tap an underlined word to
change or delete it.
NOTE: Say "comma," "period," "question mark," "exclamation
mark," or "exclamation point" to enter punctuation.
Changing Input Method
Choose the input method settings by pressing the Home Key >
> Settings > Languages & input > Virtual keyboard. You
can set the current input method and choose the settings for
input methods.
Editing Text
Move the insertion point: Tap where you want to type. The
cursor blinks in the new position, and a tab appears below it.
Drag the tab to move the cursor.
Select text: Press and hold or double-tap within the text.
The nearest word highlights, with a tab at each end of the
selection. Drag the tabs to change the selection.
Cut or copy: Select the text you want to manipulate. Then tap
CUT or COPY to cut or copy the text to the clipboard.
Replace text with the clipboard text: Select the text you
want to replace. Then tap PASTE.
Insert clipboard text to the text field: Tap the tab below the
cursor. Then tap PASTE.
56
Opening and Switching Apps
Opening an App
1. Press the Home Key > .
2. Slide up or down on the screen and tap an app to open it.
NOTE: Drag the slider on the right side of the screen to the initial
letter of the app you need, or tap the search box at the top to
search for apps.
Switching Between Recently Opened Apps
1. Press the Recent Apps Key. A list of the names and
thumbnails of apps you’ve recently used opens. If you’ve
been using more apps recently than can fit on the screen, you
can scroll the list up and down.
2. Tap a thumbnail to open that app.
NOTE: You can swipe a thumbnail left or right or tap on the
thumbnail to remove it from the list. Tap Clear all to remove all
thumbnails.
NOTE: Double-tap the Recent Apps Key to quickly switch
between two most recently opened apps.
57
Using Two Apps in Split-Screen Mode
You can work with two apps at the same time in split-screen
mode.
NOTE: Some apps may not support split-screen mode.
1. Open the first app you want to use and then press and hold
the Recent Apps Key. The screen is divided into two.
-or-
Press the Recent Apps Key to view your recently used apps,
press and hold the tab of the app you want to use and drag it
to the Drag here to use split screen area.
2. You can do one of the following.
If the app you need is in the recent apps list, tap it to set it
as the second app.
Press the Home Key to find the app you need and open it
as the second app.
To turn off split-screen mode, press and hold the Recent Apps
Key, or drag the handle on the screen to the edge of the
screen.
Uninstalling or Disabling an App
1. Press the Home Key > to open the application list
screen.
Press and hold an application icon and drag the icon to or
at the top of the screen.
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Tap OK to uninstall or disable the app.
NOTES:
Not all apps cannot be uninstalled or disabled.
To find the disabled applications, press the Home Key > >
Settings > Apps and tap > Disabled. You can then tap
an application and tap ENABLE to enable it.
59
Connecting to Networks and
Devices
Connecting to Mobile Networks
Controlling Mobile Data Use
To enable or disable data access:
1. Press the Home Key > > Settings > Mobile networks >
Mobile Data.
2. Slide the Mobile Data switch to enable or disable mobile data
use.
To get data services when roaming:
1. Press the Home Key > > Settings > Mobile networks >
International Data Roaming.
2. Slide the Mobile Data switch to enable or disable roaming.
NOTE: Data roaming may incur significant roaming charges.
Selecting Preferred Network Type
1. Press the Home Key > > Settings > Mobile networks >
Preferred network type.
2. Tap the type of network you prefer to connect to.
NOTE: The Preferred network type option is displayed only
when this feature is available. Please check with your operator
whether this feature is available.
60
Disabling 2G Network
1. Press the Home Key > > Settings > Mobile networks >
Disable 2G.
2. Slide the Disable 2G switch to disable.
This setting disables 2G network service on the phone. If 2G
network service is disabled, some apps and functions may
not work in locations with limited coverage.
Checking Access Point Names
You can use the default Access Point Names (APNs) to connect
to the Internet. Press the Home Key > > Settings > Mobile
networks > Access Point Names to check the default APN.
NOTE: To set the APN to default settings, tap > Reset to
default.
Selecting Network Operator
1. Press the Home Key > > Settings > Mobile networks >
Network operators.
2. Tap Search networks to search for all available networks.
3. Tap a network in the network list to register manually.
You can also tap Choose automatically to select preferred
network automatically.
NOTE: The Network operators option is displayed only when
this feature is available. Please check with your operator whether
this feature is available.
61
Connecting to Wi-Fi
Wi-Fi is a wireless networking technology that can provide
Internet access at distances of up to 300 feet (100 meters),
depending on the Wi-Fi router and your surroundings.
Turning Wi-Fi On and Connect to a Wi-Fi
Network
1. Press the Home Key > > Settings > Wi-Fi.
Slide the Wi-Fi switch to the On position to turn on Wi-Fi.
Tap a network name to connect to it.
If the network is secured, enter the password and tap
CONNECT.
NOTE: Your phone automatically connects to previously used
Wi-Fi networks when they are in range.
Getting Notified of Open Networks
1. Press the Home Key > > Settings > Wi-Fi.
Slide the Wi-Fi switch to the On position.
Tap .
Slide the Network notification switch to the On position.
When Wi-Fi is on, you receive notifications in the Status Bar
when your phone detects an open Wi-Fi network. Switch off this
option to turn off notifications.
62
Adding a Wi-Fi Network
You can add a Wi-Fi network if the network does not broadcast
its name (SSID), or add a Wi-Fi network when you are out of
range.
To connect to a secured network, you first need to get the
security details from the network's administrator.
1. Press the Home Key > > Settings > Wi-Fi.
2. Slide the Wi-Fi switch to the On position.
3. At the bottom of the available Wi-Fi networks, tap Add
network.
4. Enter the network SSID (name). If necessary, enter security
or other network configuration details.
5. Tap SAVE.
Forgetting a Wi-Fi Network
You can make your phone forget the details of a Wi-Fi network
that you added - for example, if you don’t want the phone to
connect to it automatically or if it is a network that you no longer
use.
1. Press the Home Key > > Settings > Wi-Fi.
2. Slide the Wi-Fi switch to the On position.
3. Tap and tap Saved networks.
4. Tap the Wi-Fi network name and then tap FORGET.
63
Connecting to a WPS Network
Wi-Fi Protected Setup (WPS) is a feature that makes it easy to
add your phone to the access points which support WPS.
You can use one of the following methods to connect your phone
to a wireless network using WPS.
Method one: WPS button (Recommended)
1. Press the Home Key > > Settings > Wi-Fi.
2. Slide the Wi-Fi switch to the On position.
3. Tap > Advanced > WPS Push Button.
4. Press the WPS button on the wireless router and the access
point will recognize your phone and add it to the network.
Method two: PIN
1. Press the Home Key > > Settings > Wi-Fi.
2. Slide the Wi-Fi switch to the On position.
3. Tap > Advanced > WPS Pin Entry.
4. The WPS PIN displays on the screen. Enter the PIN into the
access point's setup page.
After entering the PIN, your phone automatically finds the access
point and configures the connection.
NOTE: For detailed information about the WPS feature of the
access point, please refer to its documentation.
64
Adjusting Advanced Wi-Fi Settings
1. Press the Home Key > > Settings > Wi-Fi.
2. Tap to adjust the following settings.
Network notification: Get notifications in the Status Bar
when Wi-Fi is on and an open network is available.
Keep Wi-Fi on during sleep: Choose whether or not to
keep Wi-Fi on in sleep mode.
MAC address: Check the MAC address.
IP address: Check the phone’s IP address.
- or -
Tap > Advanced to adjust the following settings.
Install certificates: Install certificates needed for
connecting to certain Wi-Fi networks.
Wi-Fi Direct: Use the Wi-Fi Direct feature.
WPS Push Button: Connect to a WPS network via the
push button method.
WPS Pin Entry: Connect to a WPS network via the
phone PIN method.
Using Wi-Fi Direct
®
Wi-Fi Direct allows Wi-Fi devices to share files and data directly
by connecting to each other without the need for wireless access
points (hotspots).
65
NOTE: Activating this feature will disconnect your current Wi-Fi
network connection.
Connect to Another Device via Wi-Fi Direct
1. Press the Home Key > > Settings > Wi-Fi.
2. If Wi-Fi is off, slide the Wi-Fi switch to the On position.
3. Tap > Advanced > Wi-Fi Direct. Your phone will search
for other devices enabled with Wi-Fi Direct connections.
4. Tap a device name below Peer devices to connect with it.
The other device will receive a connection prompt and need
to accept the request for connection. Both devices may need
to enter a common PIN.
5. Once connected the device is displayed as “Connected” in
the Peer devices list.
Send Data via Wi-Fi Direct
1. Open the appropriate application and select the file or item
you want to share.
2. Select the option for sharing via Wi-Fi Direct. The method
may vary by application and data type.
3. Tap a device the phone has connected with or wait for it to
search for new devices and touch one of them.
66
Connecting to Bluetooth Devices
Bluetooth is a short-range wireless communication technology.
Phones or other devices with Bluetooth capabilities can exchange
information wirelessly within a distance of about 30 feet (10 meters).
The Bluetooth devices must be paired before the communication is
performed.
Turning Bluetooth On/Off
1. Press the Home Key > > Settings > Bluetooth.
2. Slide the Bluetooth switch to the On or Off
position.
When Bluetooth is on, the icon appears in the Status Bar.
Changing the Device Name
1. Press the Home Key > > Settings > Bluetooth.
2. Slide the Bluetooth switch to the On position if
Bluetooth is off.
3. Tap > Rename this device.
4. Edit the name and tap RENAME.
Pairing With Another Bluetooth Device
1. Press the Home Key > > Settings > Bluetooth.
2. Slide the Bluetooth switch to the On position if
Bluetooth is off.
Your phone automatically scans for and displays the IDs of
67
all available Bluetooth devices in range. Tap > Refresh if
you want to scan again.
3. Tap the device you want to pair with.
4. If necessary, confirm that the Bluetooth passkeys are the
same between the two devices and tap PAIR. Alternately,
enter a Bluetooth passkey and tap PAIR.
Pairing is successfully completed when the other device
accepts the connection or the same passkey is entered.
NOTE: The Bluetooth passkey may be fixed for certain devices,
such as headsets and hands-free car kits. You can try entering
0000 or 1234 (the most common passkeys), or refer to the
documents for that device.
Forgetting a Bluetooth Device
You can make your phone forget its pairing connection with
another Bluetooth device. To connect to the device again, you
need to search it and enter or confirm a passkey again.
1. Press the Home Key > > Settings > Bluetooth and
ensure that Bluetooth is turned on.
2. In the list of paired devices, tap beside the Bluetooth
device you want to forget.
3. Tap FORGET.
Sending Data via Bluetooth
1. Open the appropriate application and select the file or item
you want to share.
68
2. Select the option for sharing via Bluetooth. The method may
vary by application and data type.
3. Tap a Bluetooth device the phone has paired with or wait for it
to search for new devices and tap one of them.
Receiving Data via Bluetooth
1. Turn Bluetooth on before trying to receive data via Bluetooth.
2. Tap ACCEPT to start receiving the data. If necessary, swipe
down on the Status Bar, and tap ACCEPT on the Bluetooth
sharing notification.
Depending on your storage setting and whether a microSDXC
card is installed, received files are stored automatically in a
dedicated folder (Bluetooth, for instance). You can access them
with the File Manager app.
Connecting to Your Computer via USB
You can connect your phone to a computer with a USB cable and
transfer music, pictures, and other files in both directions. Your
phone stores these files in the internal storage or on a removable
microSDXC card.
Connecting Your Phone to a Computer via
USB
1. Connect your phone to the PC with a USB cable.
2. Choose one of the following options:
Charge only: Charge your phone via USB.
Install driver: Install the driver needed for some USB
69
connection modes (such as MTP). You only need to install
the driver on the same PC once.
NOTE: You can also install the driver on PC by running
the executable file in the new CD-ROM drive.
Media device (MTP): Transfer files on Windows
®
, or use
Android™ File Transfer on Mac
®
.
NOTE: For Windows XP, install the drivers and Windows
Media
®
Player 11 (or later version) when you use Media
device (MTP) for the first time.
Camera (PTP): Transfer photos using camera software.
NOTE: To make your phone connect to the computer
automatically using the selected connection type, check Don’t
ask me again.
Disconnecting Your Phone From the
Computer
To disconnect the phone from the computer, simply unplug the
USB cable when you’re finished.
Using the microSDXC Card as Portable
or Phone Storage
You can use your microSDXC card as portable storage when
there's already content such as your media and other files so that
you don't lose them.
If your microSDXC card is new or doesn't have content you want
70
to keep, you can also set it up as an extension of the phone
storage, and this requires formatting that prevents the
microSDXC card from working with other devices.
CAUTION: As part of the phone storage, the microSDXC card
may have data on it that is necessary for some apps to function
normally. Therefore, do not remove or replace the card randomly.
Setting Up the microSDXC Card as Portable
Storage
When you install a microSDXC card that has not been used on
your phone before, the phone will mount the card as portable
storage by default.
To remove the microSDXC card from your phone:
If you need to remove the microSDXC card used as portable
storage while the phone is on, you must unmount it first.
1. Press the Home Key > > Settings > Storage.
2. Tap next to the SD card name in the Portable storage
section.
3. When the screen prompts the card is safely ejected, you can
remove it from the phone.
To erase and format the microSDXC card:
1. Press the Home Key > > Settings > Storage.
2. Tap the SD card name in the Portable storage section.
3. Tap Format.
4. Tap ERASE & FORMAT.
CAUTION: The formatting procedure erases all the data on the
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microSDXC card, after which the files CANNOT be retrieved.
Setting Up the microSDXC Card as Phone
Storage
If your microSDXC card is new or doesn't have content you want
to keep, you can format the card and use it as part of the phone
storage. If you move the microSDXC card to another device, it’ll
be formatted before it can be used.
1. Press the Home Key > > Settings > Storage.
2. Tap the SD card name in the Portable storage section.
3. Tap Format as internal.
4. Tap ERASE & FORMAT.
CAUTION: The formatting procedure erases all the data on
the microSDXC card, after which the files CANNOT be
retrieved.
5. The phone will prompt you to move your photos, files and
other data from the internal storage to the microSDXC card.
Select Move now or Move later and tap NEXT. Follow the
onscreen instructions to continue.
To move data between the internal storage and the
microSDXC card:
With the microSDXC card as part of the phone storage, you can
move your photos, files and other data between the internal
storage and the card any time.
1. Press the Home Key > > Settings > Storage.
2. Tap Internal shared storage or the SD card name.
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3. Tap Migrate data.
4. Tap MOVE.
NOTE: Whenever you move data between the internal storage
and the microSDXC card, the destination is used to save new
apps and personal data (such as photos and videos) and only the
destination is accessible from a computer.
To remove the microSDXC card from your phone:
If you need to remove the microSDXC card used as phone
storage while the phone is on, you must unmount it first.
1. Press the Home Key > > Settings > Storage.
2. Tap your SD card name below Internal shared storage.
3. Tap Remove SD card.
NOTE: Before ejecting the card, ensure that you have moved
data and apps to the internal storage.
4. Tap EJECT.
5. When the screen prompts the card is safely ejected, you can
remove it from the phone.
To reformat the microSDXC card as portable storage:
If you no longer want to use your microSDXC card as phone
storage, you can reformat the card as portable storage.
NOTE: Before the formatting, ensure that you have moved data
and apps to the internal storage.
1. Press the Home Key > > Settings > Storage.
2. Tap your SD card name below Internal shared storage.
3. Tap Format as portable.
4. Tap FORMAT.
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CAUTION: The formatting procedure erases all the data on the
microSDXC card, after which the files CANNOT be retrieved.
Sharing Your Mobile Data Connection
You can share your phone’s data capabilities through USB
tethering or by activating the Wi-Fi hotspot feature to create a
mobile hotspot.
Sharing Your Mobile Data Connection via
USB
You can access the Internet on your computer via the USB
tethering feature of your phone. The feature needs data
connection on a mobile network and may result in data charges.
NOTE: You cannot transfer files between your phone and your
computer when the phone is USB tethered.
1. Connect your phone to your computer with a USB cable.
2. Press the Home Key > > Settings > More.
3. Switch on USB tethering. A new network connection will be
created on your computer.
NOTE: To stop sharing your data connection, switch off USB
tethering or disconnect the USB cable.
Sharing Mobile Data Through a Wi-Fi Hotspot
You can share your phone’s data connection with other devices
by turning your phone into a portable Wi-Fi hotspot. The feature
requires a data connection on a mobile network and may result in
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data charges.
NOTE: When the portable Wi-Fi hotspot feature is enabled, you
cannot use your phone’s Wi-Fi capability to access the Internet.
You still remain connected to the Internet via your mobile data
network.
1. Press the Home Key > > Settings > Mobile hotspot.
2. Slide the switch to the On position. (If Wi-Fi was active,
tap OK to deactivate it.)
After a moment, the phone starts broadcasting its Wi-Fi
network name (SSID).
3. On another device, locate your phone via Wi-Fi and connect
with it to start using the phone’s mobile data.
NOTE: To stop sharing your data connection, slide the switch to
the Off position.
Setting Up Your Wi-Fi Hotspot
You can change your phone's Wi-Fi network name (SSID),
secure your portable Wi-Fi hotspot, and set other options.
1. Press the Home Key > > Settings > Mobile hotspot.
2. Tap an option to configure settings.
Configure:
-
Network name: Enter or edit a network name (SSID)
that other devices see when scanning for Wi-Fi
networks.
-
Channel: To avoid interference with other Wi-Fi
networks, try using a different channel.
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-
Security: Choose a security option, Open (not
recommended) or WPA2 PSK (other users can
access your hotspot only if they enter the correct
password). When you select WPA2 PSK, tap the
Password field to edit the security password.
-
Show password: If you have chosen WPA2 PSK
security, check or uncheck to show or hide the
password.
-
Broadcast network name (SSID): Check to
broadcast or uncheck to hide your network name
(SSID). If the broadcast is disabled, other users need
to get your network SSID to find the Wi-Fi hotspot.
Manage users: Block or unblock users, set the maximum
number of devices that can connect to the hotspot
simultaneously, and view a list of connected users.
Sleep policy: Set hotspot sleep policy and notification.
Connecting to Virtual Private Networks
Virtual private networks (VPNs) allow you to connect to the
resources inside a secured local network. VPNs are commonly
deployed by corporations, schools, and other institutions to let
people access local network resources when not on campus, or
when connected to a wireless network.
Depending on the type of VPN you are using, you may be
required to enter your login credentials or install security
certificates before you can connect to your VPN. You can get this
information from your network administrator.
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NOTE: You need to set a lock screen pattern, PIN, or password
before you can use credential storage (VPN).
Adding a VPN
1. Press the Home Key > > Settings > More > VPN.
2. Tap and enter the VPN name.
3. Enter the server address and other information provided by
your network administrator. Check Show advanced
options to fill out additional details.
4. Tap SAVE.
The VPN is added to the list on the VPN screen.
Connecting to a VPN
1. Press the Home Key > > Settings > More > VPN.
2. Tap the VPN that you want to connect to.
3. When prompted, enter any requested credentials and then
tap CONNECT.
Modifying a VPN
1. Press the Home Key > > Settings > More > VPN.
2. Tap beside the VPN that you want to modify.
3. Edit the VPN settings and then tap SAVE.
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Phone Calls
You can place calls from the Phone app, the Contacts app, or
other apps or widgets that display contact information. Wherever
you see a phone number, you can usually tap it to dial.
Placing and Ending Calls
Placing a Call by Dialing
1. Press the Home Key > > .
2. Enter the phone number or the contact name with the
on-screen keypad. Tap to delete incorrect digits.
NOTE: As you enter the phone number or the contact name,
your phone searches for contacts that match. If you see the
number and contact you want to dial, tap it to place the call
immediately.
3. Tap below the keypad to dial.
You can also tap the search box at the top of the Phone app
screen and enter the phone number or contact name you want to
call. Tap the matching contact or Call [number] to place the call.
NOTES:
To make an international call, press and hold the 0 Key to
enter the plus (+) symbol. Next, enter the country code,
followed by the city/area code and then the phone number.
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To redial the last call you made, just press the Home Key >
> > and tap again.
Ending a Call
During a call, tap on the screen.
Answering or Rejecting Calls
When you receive a phone call, the Incoming Call screen opens,
displaying the Caller ID or the information about the caller that
you've entered in the Contacts app. You can answer or reject the
call, or reject it with a text message.
Answering a Call
When you receive a phone call, drag to to answer the
call.
- or -
If the screen is unlocked, tap Answer to answer the call.
NOTE: To silence the ringer before answering the call, you can
press the Volume Key.
Rejecting a Call
When you receive a phone call, you can:
Drag to to reject the call.
- or -
Tap at the bottom to reject the call and select a preset text
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message or edit one to send to the caller.
- or -
If the screen is unlocked, tap Dismiss to reject the call, or tap
MESSAGE REJECT to reject the call and select a preset text
message or edit one to send to the caller.
NOTE: To edit the preset text response from within the Phone
app, tap > Settings > Quick responses.
Working With the Call History
The call history is a list of all the calls you've placed, received, or
missed. It provides a convenient way to redial a number, return a
call, or add a number to your Contacts.
To open the call history, you can press the Home Key > >
> Call History.
Placing a Call From the Call History
1. Open the call history.
2. Tap a number for more information about the call, or tap
beside it to call back.
NOTE: You can tap (missed call), (outgoing call), or
(incoming call) to filter the records by call type.
Adding a Call History Number as a Contact
1. Open the call history.
2. Tap the circle in front of a number.
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3. Tap on the contact information tab.
4. To add the number to an existing contact, tap a contact in the
list. To add a new contact, tap Create new contact.
Taking Other Actions on a Call History Entry
1. Open the call history.
2. Tap a listing and then tap Call details to view more call
information. While viewing the call details, you can:
Tap to delete the entry.
Tap to call the number.
Tap Block number > BLOCK and you will no longer
receive calls or messages from the number.
NOTE: To find all blocked numbers, press the Home
Key > > Phone > > Settings > Call blocking.
Tap Copy number to copy the number to the clipboard.
Tap Edit number before call to edit the number in the
dialer before calling it.
Tap the circle in front of an entry to open the contact
information tab from the bottom. You can send a
message, call back, edit the contact, add the contact to
favorites, or add the number to contacts.
NOTE: You can tap > Clear call history in the call history
screen to select and delete the history records.
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Calling Your Contacts
1. Press the Home Key > . Your favorite contacts and
frequently called contacts are displayed in the FAVORITES
tab.
2. Tap a contact to place the call, or tap the CONTACTS tab
and then tap beside a contact to make a call.
Checking Voicemail
If you have set the phone to divert calls to voicemail, callers can
leave voicemail messages when they cannot reach you. Here’s
how to check the messages they left.
1. Press the Home Key > > .
2. Press and hold the 1 Key in the dialer. If prompted, enter your
voicemail password.
3. Follow the voice prompts to listen to and manage your
voicemail messages.
NOTE: See Phone Calls – Adjusting Your Call Settings – Setting
Voicemail for how to set your voicemail service. For detailed
information, please contact your service provider.
Using Options During a Call
During a call, you will see a number of on-screen options. Tap an
option to select it.
Tap to switch to the keypad when you need to enter a code
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(for example, the PIN for your voicemail or bank account)
during the call.
Tap to put the call on hold when this option is available.
Tap to turn the speaker on or off.
Tap to mute or unmute your microphone.
Tap to make another call separately from the first call, which
is put on hold.
Tap to go to contacts.
Tap to merge the separate calls into a single conference call.
Tap to put the caller you are speaking to on hold, and switch
to the other call that has been put on hold.
Tap to end the current call.
WARNING! Because of higher volume levels, do not place the
phone near your ear during speakerphone use.
Managing Multi-party Calls
When the call waiting and three-way call features are available,
you can switch between two calls or set up a conference call.
NOTE: Options and interface will vary. The call waiting and
three-way call features need network support and may result in
additional charges. Please contact your service provider for more
information.
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Switching Between Current Calls
When you’re on a call, your phone screen informs you that
another call is coming in and displays the caller ID.
To respond to an incoming call while you’re on a call:
Tap Answer or Hold current and answer to answer the call.
This puts the first caller on hold and answers the second call.
Tap End current and answer to answer the second call and end
the first one.
Tap to reject the second call.
Tap to reject the second call and select a preset text
message or edit one to send to the caller.
To switch between two calls:
Tap .
Setting Up a Conference Call
With this feature, you can talk to two people at the same time.
1. Place the first call.
2. Once you have established the connection, tap and dial
the second number. This puts the first caller on hold.
3. When you’re connected to the second party, tap .
If one of the people you called hangs up during your call, you and
the remaining caller stay connected. If you initiated the call and
are the first to hang up, all callers are disconnected.
To end the conference call, tap .
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Adjusting Your Call Settings
You can configure a number of settings for the Phone application.
NOTE: Some call options are displayed only when these features
are available, and some features need network support and may
result in additional charges. Please contact your service provider
for more information.
Setting Contact Display Options
You can set the order of the contacts displayed in the
CONTACTS tab of the Phone app.
1. Press the Home Key > > > Settings > Display
options.
2. Tap Sort by or Name format to set the order of the contacts
and the format of the contact names.
Setting Sound and Vibration
Set the sound and vibration for incoming calls as well as dial pad
sounds.
1. Press the Home Key > > > Settings > Sounds and
vibration.
2. Tap the option you want to configure.
Tap Phone ringtone to select the ringtone for incoming
call notification.
Check Also vibrate for calls to enable vibration for
incoming call notification.
Check Dialpad tones to play sounds when you tap the
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dial pad keys.
Setting Options for Answering and Ending
Calls
When enabled, these options allow you to end a call by pressing
the Power/Lock Key or make the phone vibrate when a call is
answered.
1. Press the Home Key > > > Settings > Answer and
end calls.
2. Check or uncheck Power button ends call or Vibrate when
call is answered.
Setting Speed Dials
You can press and hold the 1 - 9 Keys from the dialer to call the
corresponding speed dial number.
The number 1 Key is reserved to speed dial your voicemail.
To assign a speed dial key:
1. Press the Home Key > > > Settings > Speed dial.
2. Tap a speed dial key.
3. Enter a phone number or select one from the contact list.
4. Tap OK.
Editing Quick Response to Rejected Callers
1. Press the Home Key > > > Settings > Quick
responses.
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2. Tap a text message to edit it.
3. Tap OK to save the message.
Setting Voicemail
1. Press the Home Key > > > Settings > Call settings.
2. Tap Voicemail to configure voicemail settings.
Tap Service to select the voicemail service provider. Your
carrier is the default.
Tap Setup to view the voicemail number; if needed, tap
Voicemail number to edit it.
Tap Sound to select the notification sound for new
voicemails.
Check Vibrate to enable vibration for notifications.
Using Fixed Dialing Numbers
Fixed Dialing Numbers (FDN) allows you to restrict outgoing calls
to a limited set of phone numbers.
1. Press the Home Key > > > Settings > Call settings.
2. Tap Fixed Dialing Numbers and the following options are
available.
Enable FDN: Input the PIN2 code to enable the FDN
feature.
Change PIN2: Change the PIN2 code for FDN access.
FDN list: Manage the FDN list.
NOTE: The PIN2 code is provided by your carrier. Entering an
incorrect PIN2 code more times than allowed can get your
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nano-SIM card locked. Contact the service provider for
assistance.
Forwarding Incoming Calls
The call forwarding feature allows you to forward your incoming
calls to another phone number.
1. Press the Home Key > > > Settings > Call settings >
Call forwarding.
2. Tap an available option to enable it.
Setting Call Waiting
This option allows you to get notified of incoming calls during a
call.
1. Press the Home Key > > > Settings > Call settings >
Call waiting.
2. Choose to activate or deactivate it.
Setting Caller ID
Choose whether your number is displayed when someone
receives your outgoing call.
1. Press the Home Key > > > Settings > Call settings >
Additional settings.
2. Tap Caller ID and select an option.
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Setting Call Blocking
You can add numbers to the blocked numbers list to filter out
calls and messages from these numbers.
1. Press the Home Key > > > Settings > Call blocking.
2. Tap ADD A NUMBER.
3. Enter the phone number or select one from the contacts.
4. Tap BLOCK.
NOTE: To unblock a number, tap on its right and tap
UNBLOCK.
Setting TTY Mode
Your phone is a TTY compatible device. A TTY device can allow
people who have hearing or speech disabilities to communicate
by telephone. Simply connect the TTY device to the phone’s
headset jack.
Select a TTY mode for your phone to work with a TTY device, or
turn TTY off.
1. Press the Home Key > > > Settings >
Accessibility > TTY mode.
2. Select one of the following options. Consult your
teletypewriter manufacturer’s manual if necessary.
TTY Off: Users who can hear and talk can disable TTY
support.
TTY Full: Users who cannot talk or hear may use this
mode to send and receive text messages through TTY
device.
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TTY HCO: Users who can hear, but cannot talk, may use
this mode to listen to conversation of the other party, and
respond via text messages.
TTY VCO: Users who can talk, but cannot hear, may use
this mode to talk through the phone and receive
responses via text messages.
Setting Hearing Aids
Your phone supports HAC (Hearing Aid Compatibility) function.
When you turn on the hearing aid compatibility and use a hearing
aid with a telecoil to answer the phone, it will help you hear more
clearly during the phone call.
1. Press the Home Key > > > Settings > Accessibility.
2. Check Hearing aids to turn on hearing aid compatibility.
CAUTION: Do not turn on the Hearing aids option unless you use
a hearing aid with a telecoil. Using this setting without a hearing
aid or with a hearing aid without a telecoil may be harmful to your
hearing.
Enabling VoLTE
You can use LTE services to improve call quality.
1. Press the Home Key > > Settings > More.
2. Tap Enhanced LTE Services to turn the feature on or off.
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Contacts
You can add contacts on your phone and synchronize them with
the contacts in your Google account or other accounts that
support contact syncing.
To see your contacts, press the Home Key > Contacts. From
there, you can tap the tabs to quickly switch to favorite contacts
and contact groups.
Checking Contact Details
1. Press the Home Key
> Contacts > CONTACTS.
2. Scroll through the list to view all your contacts.
3. Tap a contact to view its details.
NOTE: If you have a lot of contacts stored, you’ll see a slider on
the right side of the screen. To go directly to a letter, press and
hold the slider and drag it to a letter.
Adding a New Contact
1. Press the Home Key > Contacts.
2. Tap to add a new contact.
3. Enter the contact name, phone numbers or email
addresses. Tap More Fields to enter other information. If
you have multiple account types associated with your
phone, tap the contact account field at the top and select a
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contact type. If a sync account is selected, the contacts will
be synced automatically with your account online.
4. Tap to save the contact.
Setting Up Your Own Profile
You can create your own name card in your phone.
1. Press the Home Key
> Contacts > CONTACTS.
2. Tap Set up my profile. If a profile has already been set up,
tap the existing profile below ME and tap .
3. Edit your profile information. Tap More Fields to add more
information if desired.
4. Tap .
Importing, Exporting, and Sharing
Contacts
You can import/export contacts from/to the nano-SIM card, the
phone storage or the microSDXC card. This is especially useful
when you need to transfer contacts between different devices.
You can also quickly share contacts using Messaging, Email,
Bluetooth, Google Drive, Gmail, etc.
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Importing Contacts From the Phone Storage
or microSDXC Card
1. Press the Home Key > Contacts.
2. Tap > Import/Export > Import from storage.
3. If prompted, choose to import one, multiple, or all vCard files,
and then tap OK.
4. If necessary, choose the vCard file(s) you would like to import,
and then tap OK.
Importing Contacts From the nano-SIM Card
1. Press the Home Key > Contacts.
2. Tap > Import/Export > Import from SIM card.
3. Check the contacts you need and then tap .
Exporting Contacts to the Phone Storage or
microSDXC Card
1. Press the Home Key
> Contacts.
2. Tap > Import/Export > Export to storage.
3. The phone will prompt you with the name of the vCard file and
the directory in which the file will be saved. Tap OK to create
the file.
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Exporting Contacts to the nano-SIM Card
1. Press the Home Key > Contacts.
2. Tap > Import/Export > Export to SIM card.
3. Check the contacts you need and then tap .
Sharing Contacts
1. Press the Home Key > Contacts > CONTACTS.
2. Tap > Multi-select.
3. Tap the contacts you want to share and then tap .
4. Choose how to share the contacts. The options available
depend on the applications and services installed.
NOTE: You can also share your contacts by choosing Share
visible contacts in the Import/export contacts menu.
Working With Favorite Contacts
You can add the contacts you use frequently to FAVORITES so
that you can find them quickly.
Adding a Contact to Favorites
1. Press the Home Key > Contacts > CONTACTS.
2. Tap a contact and then tap at the top of the screen.
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Removing a Contact From Favorites
1. Press the Home Key > Contacts > FAVORITES.
2. Tap a favorite contact and then tap .
Working With Groups
Viewing Your Contact Groups
1. Press the Home Key > Contacts > GROUPS.
2. Scroll through the list to view the preset groups and any
groups you have created.
3. Tap a group to view its members.
NOTE: To send a message or an email to the group members,
tap a group > > Send group message / Send group email
and tap to select group members to include.
Setting Up a New Group
1. Press the Home Key > Contacts > GROUPS.
2. Tap to create a new group.
3. If you have added contact accounts other than the phone,
select an account for the new group.
4. Tap Group’s name and enter a name.
5. Tap Add member and select the contacts you wish to be
the group members.
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6. If necessary, tap the field below RINGTONE and
NOTIFICATION RINGTONE to set a special ringtone for
incoming calls and messages from the group members.
7. Tap to save the group.
Deleting a Group
1. Press the Home Key
> Contacts > GROUPS.
2. Tap a group and then tap > Delete group.
3. Tap OK to disband the group. The contacts in the group will
not be deleted.
Editing a Group
1. Press the Home Key > Contacts > GROUPS.
2. Tap a group > > Edit group.
3. Tap the group name to edit it, or tap the field below
MEMBER, RINGTONE or NOTIFICATION RINGTONE to
add more members or change the ringtone.
4. Tap .
NOTE: To remove group members, tap a group and then tap >
Multi-select and select the members you would like to remove.
Tap > OK.
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Searching for a Contact
1. Press the Home Key > Contacts and then tap to
search.
2. Input the contact name or any information the contact has to
search for it. The contacts matched will be listed.
Editing Contacts
Editing Contact Details
1. Press the Home Key > Contacts > CONTACTS.
2. Tap a contact and then tap .
3. Edit the contact and tap .
Setting a Ringtone for a Contact
Assign a special ringtone to a contact, so you know who is
calling when you hear the ringtone.
1. Press the Home Key > Contacts > CONTACTS.
2. Tap a contact you want to set a ringtone for, and then tap
.
3. Tap More Fields, and then tap Default ringtone.
4. Select a ringtone you like and tap OK.
5. Tap .
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Joining Duplicate Contacts
As your phone synchronizes with multiple online accounts, you
may see duplicate entries for the same contact. You can merge
all the separate information of a contact into one entry in the
Contacts list.
1. Press the Home Key > Contacts > CONTACTS.
2. Press and hold a contact to select it.
3. Tap the duplicate contacts to select them.
4. Tap and tap LINK.
Separating Contact Information
If contact information from different sources was joined in error,
you can separate the information back into individual contacts on
your phone.
1. Press the Home Key > Contacts.
2. Tap a joint contact you want to separate.
3. Tap > > Unlink.
4. Tap UNLINK to confirm.
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Web Accounts
Adding or Removing Accounts
You can add multiple Google accounts and Microsoft Exchange
ActiveSync
®
accounts. You may also add other kinds of
accounts, depending on the apps installed on your phone.
Adding an Account
1. Press the Home Key > > Settings > Accounts > Add
account.
2. Tap the type of account you want to add.
3. Follow the on-screen steps to enter the information about
the account. Most accounts require a username and
password, but the details may vary. You may also need to
obtain some information from IT support or your system
administrator.
When the account is successfully added, it is displayed in the
Accounts menu in Settings.
Removing an Account
Removing an account will delete it and all information
associated with it, such as emails and contacts, from your
phone.
1. Press the Home Key > > Settings > Accounts.
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2. Tap the account category and then tap the account you’d
like to remove.
3. Tap > Remove account > REMOVE ACCOUNT.
Configuring Account Sync
Configuring Auto Sync Setting
1. Press the Home Key > > Settings > Accounts.
2. Tap and check or uncheck Auto-sync data to enable or
disable automatic sync.
When automatic sync is turned on, changes you make
to information on your phone or on the web are
automatically synced with each other.
When automatic sync is turned off, you need to sync
manually to collect emails, updates, or other recent
information.
Syncing Manually
1. Press the Home Key > > Settings > Accounts.
2. Tap the account category and then the account you want to
sync.
3. Tap > Sync now.
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Changing an Account’s Sync Settings
1. Press the Home Key > > Settings > Accounts.
2. Tap the account category and then the account. The Sync
screen appears, showing a list of information the account
can sync.
3. When Auto-sync is enabled, switch the items on or off as
you need. The enabled types of information will be kept in
sync automatically between the phone and the web. When
Auto-sync data is disabled, tap a listing to sync that type of
information between the phone and the web.
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Email
Press the Home Key > > . Use it to read and send
emails from Microsoft Exchange ActiveSync, Gmail, Hotmail,
Yahoo!
®
, and more.
Setting Up the First Email Account
1. Press the Home Key > > .
2. Select an email server, and then enter the email address and
password.
3. Tap NEXT to let the phone retrieve the network parameters
automatically.
NOTE: You can also enter these details manually by tapping
MANUAL SETUP or if automatic setup fails.
4. Follow the on-screen instructions to finish the setup.
Your phone will show the inbox of the email account and start to
download email messages.
Checking Your Emails
Your phone can automatically check for new emails at the
interval you set when setting up the account.
You can also check new emails manually by swipping down on
the message list.
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Writing and Sending an Email
1. Open your email Inbox and tap .
NOTE: If you have more than one email account added on
the phone, tap the sender line to select the account you
want to use for sending the message.
2. Enter a contact name or email address in the To field.
Separate each recipient with a comma. You can also tap
to select recipients from your contacts.
NOTE: To send a carbon copy or blind carbon copy to other
recipients, tap beside the To field to open the Cc/Bcc field
and enter the contact names or email addresses.
3. Enter the email subject and compose the email text.
4. Tap to add audio files, images, videos and other types
of files as attachments.
5. Tap at the top right of the screen to send the message.
Responding to an Email
You can reply to or forward a message that you receive. You
can also delete messages and manage them in other ways.
Replying to or Forwarding an Email
1. Open the email you want to reply to or forward from the Inbox.
2. Choose one of the following:
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To reply to the sender, tap .
To reply to the sender and all recipients of the original
email, tap .
To forward the email, tap .
3. Edit your message and tap .
Marking an Email as Unread
You can return a read email to the unread state - for example, to
remind yourself to read it again later. You can also mark a batch
of emails as unread.
While reading a message, tap > Mark unread.
While in a message list (for instance, the inbox), tap the sender
images beside the messages and then tap .
Deleting an Email
You can delete an email from its folder. You can also delete a
batch of emails.
While reading a message, tap .
While in a message list (for instance, the inbox), slide a
message left or right to delete it, or tap the sender images
beside the messages and then tap .
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NOTE: If you accidentally delete an email, tap UNDO to retrieve
it.
Adding and Editing Email Accounts
Adding an Email Account
After setting up your first email account (see Email – Setting Up
the First Email Account), you can add more email accounts and
manage them separately.
1. Open the Email app.
2. Tap > Settings > Add account.
3. Set up the account as you did with the first one.
Editing an Email Account
You can change a number of settings for an account, including
how often you check for email, how you’re notified of new mails,
your email signature, and details about the servers the account
uses to send and receive mails.
1. Open the Email app.
2. Tap > Settings and tap the account whose settings you
want to change.
3. Make the changes and tap or press the Back Key
when you’re finished.
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Changing General Email Settings
General settings apply to all email accounts you add.
1. Open the Email app.
2. Tap > Settings > General settings.
3. Make the changes and tap or press the Back Key
when you’re finished.
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Messaging
You can use Messaging to exchange text messages (SMS) and
multimedia messages (MMS).
Opening the Messaging Screen
Press the Home Key > .
The Messaging screen opens, where you can create a new
message, search for messages, or open an ongoing message
thread.
Tap to write a new text or multimedia message.
Tap to search for a message using keywords.
Tap an existing message thread to open the conversation.
Sending a Message
1. On the Messaging screen, tap .
2. Add recipients in the following way.
In the To field, enter a number or contact name, or tap ALL
CONTACTS to select from your contacts.
3. Tap the Send message field and enter the content of your
text message.
4. If you want to send a multimedia message, tap to add
pictures, audios, videos, slideshow, or other files to the
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message.
5. Tap .
NOTES:
You can also include email addresses as recipients for
multimedia messages.
Do not add any attachment if you want to send a text message.
Otherwise you may be charged for a multimedia message.
Replying to a Message
Messages you receive are appended to existing threads of the
same number. If the new message comes from a new number,
a new thread is created.
1. On the Messaging screen, tap the thread that has the
message you want to reply to.
2. Type your reply in the text box at the bottom. You can tap
if you want to reply with an MMS.
3. Tap .
Forwarding a Message
1. On the Messaging screen, tap the thread that has the
message you want to forward.
2. Tap the message you would like to forward.
3. Tap Forward in the menu that opens.
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4. Enter a recipient for the message and edit the content if you
want.
5. Tap .
Deleting Messages or Threads
Deleting Messages in a Thread
1. On the Messaging screen, tap a thread.
2. Tap and hold the message you want to delete.
3. Tap > DELETE.
Deleting Message Threads
1. On the Messaging screen, tap and hold one thread you
want to delete.
2. If there are more threads you want to delete, tap them one
by one.
3. Tap > DELETE.
Changing Message Settings
Touch > Settings in the Messaging screen to change the
messaging settings.
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Calendar
Calendar on the phone works with the web-based Google
Calendar™ service for creating and managing events,
meetings and appointments. It also works with the Microsoft
Exchange ActiveSync calendar once you sign into your
Exchange account on the phone.
To open Calendar, press the Home Key >
> Calendar.
Viewing Your Calendars and Events
Selecting Visible Calendars
1. Open the Calendar app.
2. Tap > Calendars to display.
3. In the new screen, tap to check the calendars you want to
see or uncheck the calendars you’d like to hide.
Events from hidden calendars are not shown in the Calendar
app.
Changing Calendar Views
You can view your calendars in different forms. The app offers
four view types: Month, Week, Day, and Agenda.
To change calendar views, tap the current view at the top left
and select the view you prefer.
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In Month view, swipe horizontally to see earlier months and
later months.
In Week or Day view, swipe horizontally to see earlier
weeks/days and later weeks/days.
When you are viewing earlier or later days, weeks, or months,
tap the date icon at the top right to quickly switch to today.
Tap > Go to date and tap a desired date to switch to in
calendar.
Viewing Event Details
In Agenda, Day, or Week view, tap an event to view its details.
In Month view, tap a day to view events on that day. Then tap
an event to view its details.
Creating an Event
1. In any Calendar view, tap to open an event details
screen for a new event.
You can also tap a spot in Day or Week view twice to add an
event to that time spot.
NOTE: If you have more than one calendar, you can choose
the calendar to which to add the event by tapping the
current calendar above the Event name box.
2. Add details about the event.
3. Tap SAVE to save the new event.
NOTE: You can also create a new event by copying the details
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of an existing event. Just open the event details screen and tap
> Copy. Then edit the new event information and tap SAVE.
Editing, Deleting or Sharing an Event
1. Find the event you want to edit, delete or share.
2. Open its details screen (see Calendar – Viewing Your
Calendars and Events – Viewing Event Details).
3. Choose one of the following options:
To edit the event, tap . Tap SAVE to save your
changes.
To delete the event, tap > OK.
To share the event, tap and choose how to share.
Changing Calendar Settings
To change Calendar settings, open a Calendar view (Day,
Week, Month, or Agenda) and tap > Settings.
You can change General settings, which apply to all accounts,
or other settings that only apply to specific accounts.
To add an email account, tap > Settings > to add a
corporate or Google account.
For General settings, choose options for Calendar view setting
and Notifications & reminders. You can choose to show the
week number, set the day of the week the calendar starts on,
and use home time zone when you are travelling. You can
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also choose event reminder settings such as notification
sound, vibration, default reminder time, and more.
Searching an Event
Tap > Search event and then type the event in the Search
field, or tap to speak out the event you want to search.
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Web Browser
Use Browser to view web pages and search for information.
Opening the Browser
Press the Home Key > > to launch the web browser.
The browser also opens when you tap a web link - for example,
in an email or a text message.
1. Open the Browser app.
2. Tap the address box at the top of the web page.
3. Enter the address (URL) of a web page or enter terms you
want to search for.
4. Touch a URL or search suggestion or touch on the
keyboard to open the web page or search results.
Setting the Home Page
Your home page opens when you open a new browser tab, and
when you open Browser after restarting your phone.
1. Open the Browser app.
2. Tap > Settings > Set homepage.
3. Enter the URL and tap OK to set it as the home page.
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Using Multiple Browser Windows
You can open several web pages at the same time (one page in
each window) and switch between them freely.
Opening a New Browser Window
Tap at the top of the screen, and then tap +ADD. A new
browser window opens and the home page is loaded.
Switching Between Browser Windows
1. Tap the icon at the top of the screen. Titles of opened
web pages appear as a list.
2. Tap the title you want to open.
NOTE: Swipe a web page horizontally or tap X to close the
browser window.
Downloading Files
1. Press and hold an image or a link to a file or to another web
page.
2. In the menu that opens, tap Save image or Save link.
The downloaded files are saved to your phone. You can view or
open them in the Downloads app.
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Using Bookmarks
To add a bookmark:
1. Tap > Add to bookmark.
2. Type the title and the URL of the bookmark in the fields, and
select the folder to contain the bookmark.
3. Tap SAVE BOOKMARK.
To open a bookmark:
1. Tap > Bookmarks.
2. Tap the bookmark you needed.
To edit a bookmark:
1. Tap > Bookmarks..
2. Tap behind the bookmark you want to edit.
3. Tap Edit to edit the title and the URL of the bookmark in the
fields, or change the folder to contain the bookmark if needed.
4. Tap SAVE BOOKMARK.
To remove a bookmark:
1. Tap > Bookmarks.
2. Touch and hold the bookmark, and then tap > DELETE.
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Clearing Browsing History
1. Tap > History tab.
2. Tap Clear browser data to browsing history..
NOTE:
You can tap > New incognito tab to turn on the feature to
make the later browsing history unrecorded.
Changing Browser Settings
You can configure a number of settings to customize the way
you browse the web, including several that you can use to
control your privacy.
To open the Browser settings screen, tap > Settings in the
browser screen.
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Camera
You can take photos and record videos. Photos and videos are
stored on the microSDXC card, if you have installed one, or to
the phone’s internal storage. You can copy them to your
computer or access them in the Gallery app.
Capturing a Photo
1. Press the Home Key > .
2. Aim the camera at the subject and make any necessary
adjustment. PHOTO (auto camera) mode is used by default.
3. Tap the area where you want the camera to focus, or leave
the camera to autofocus on the center of the image.
4. Lightly tap or the Fingerprint Sensor to take the
picture.
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Number
Function
1 Switch between the front and back cameras.
2 Set a time delay before the camera takes a picture
automatically after you tap the shutter icon.
3 Turn on or off the High-
Dynamic Range (HDR) feature, only
available for the back camera.
4 Change the flash setting, only available for the back
camera.
5 Change the camera settings.
6 Switch among video camera, photo camera, and manual
photo camera modes.
7 Exit the camera.
8 Select a color effect or other special effects.
9 Capture a picture.
10 View pictures and videos you have captured.
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Number
Function
11
Use special photo or video camera modes including
Panorama, Multi exposure, and Timelapse.(only available
for the back camera).
WARNING! Keep a safe distance when using the flash. Do not
point the flash towards the eyes of people or animals.
NOTES:
You can pinch or spread your fingers on the screen to zoom in
or out before taking a picture.
In PHOTO (auto camera) mode, when you tap the screen to
focus, the exposure bar appears beside the focus point.
You can drag up or down to adjust the exposure.
When you use the front camera, you can also tap or
BEAUTIFY to use smile detection or beauty face.
Using Manual Camera Mode
You can use the Manual camera mode to adjust more camera
options for your photo, such as ISO, white balance, and
exposure.
1. Press the Home Key > > MANUAL.
2. Aim the camera at the subject. You can make the following
adjustments.
Drag the green circle to any area on the screen that you
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want to focus on. Press and hold it to lock the focus.
Drag the yellow square to any area on the screen where
you want the camera to meter exposure so as to adjust
the photo brightness. Press and hold the square to lock
exposure.
Tap to unfold the options, including shutter speed,
ISO, overall exposure, white balance, interval for
time-lapse pictures, and focus.
3. Tap to take the photo.
Using Other Camera Modes
Besides capturing photos and videos in the traditional way, your
Camera app offers other powerful and interesting camera
modes. Tap in the viewfinder screen to find them all.
PANORAMA: Capture panorama pictures.
MULTI EXPOSURE: Capture multiple photos to create collages
and special effects.
TIME-LAPSE: Set the time interval between each frame when
you record time-lapse videos with the back camera.
Recording a Video
1. Press the Home Key > > VIDEO.
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2. Aim the camera at the subject and make any necessary
adjustments. You can tap any area on the screen that you
want the camcorder to focus on before and during
recording.
3. Tap to start recording. You can tap / to pause or
resume recording, or tap to save the frame as a photo.
4. Tap to stop recording.
NOTES:
You can pinch or spread your fingers on the screen to zoom in
or out before and during recording.
When you tap the screen to focus during recording, the
exposure bar appears beside the focus point. You can
drag up or down to adjust the exposure. Press and hold
the focus point to lock the focus.
To capture slow-motion or time-lapse video, tap >
TIME-LAPSE. Tap to start recording and to stop.
In Slow Motion mode, you can tap / to pause or
resume recording. In Time-Lapse mode, you can tap to
save the frame as a photo.
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Customizing Camera and Video
Settings
Before capturing a photo or a video, you can tap to open
the following options.
NOTE: Some camera and video options will change in different
camera modes.
Resolution: (front and rear camera) Set the image size for your
photo.
Video quality: (Video mode) Set the quality for your video.
Mirror image: (front camera) Take a mirror photo.
Selfie indicator: (front camera) Capture natural expressions by
looking at the selfie indicator on screen.
Tap to capture: (front camera) Tap on the screen to take
photos.
Metering: (Manual mode) Adjust the metering setting.
Composition: (Manual mode) Show or hide grid or golden
spiral (used for balanced photo composition).
Gradienter: (Manual mode) Enable or disable the gradienter.
Water mark: (rear camera) Apply a watermark to your photos.
Shutter tone: Turn the shutter tone on or off.
Geo-tagging: Select whether to store the GPS location in your
captured photos and videos.
Histogram: (Manual mode) Turn the histogram on or off. The
histogram shows the brightness and darkness of the current
view.
Volume key: (front and rear camera) Assign the function of the
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Volume Key for the Camera app: Take photo, Zoom, or
Volume.
Auto review: Select the time to review the photo automatically.
Anti-banding: Set the anti-banding value to avoid stripes on
the screen when you take pictures or record videos of TV or
computer screens.
Save location: Change the storage location for captured
photos and videos when a microSDXC card is installed.
Help: Enable the Help icon on the viewfinder screen, or tap
More to view help details.
Restore defaults: Restore default camera and video settings.
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Gallery
Opening Gallery
Press the Home Key > > Gallery to view albums of your
pictures and videos.
Working With Albums
When you open Gallery, all pictures and videos on your phone
are displayed. Tap Photos/Albums to select view mode.
Photos displays contents in chronological order and Album
displays in a number of albums.
Viewing Album Contents
Tap an album to view the pictures and videos it contains.
Sharing Albums, Pictures, or Videos
1. Press and hold an item in the Albums view to select an
album, or after you open an album, to select a picture or a
video.
2. Tap more items that you want to share.
3. Tap and select how you want to share the items.
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Deleting Albums, Pictures, or Videos:
1. Press and hold an item in the Albums view to select an
album, or after you open an album, to select a picture or a
video.
2. Tap more items that you want to delete.
3. Tap > OK.
Working With Pictures
Tap a picture in an album to view the picture in full screen.
Double-tap the picture, or pinch two fingers together or spread
them apart to zoom out or in. Slide left or right to view other
pictures in the album.
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Number
Function
1 Tap to return to the album, where all its contents
are displayed in a grid.
2 Share the picture.
3 Delete the picture.
4 Edit the picture.
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Number
Function
5 View more options, such as rename, and print.
NOTES:
Pinch a picture or video to make it smaller. You'll then see a
filmstrip-style view of all your pictures and videos in a row.
Swipe left or right to scan through them all.
You can delete a picture or video by tapping > OK or by
swiping it up in the filmstrip view. If you accidentally delete
one by swiping it up, tap UNDO to retrieve it.
Not all options may be available for certain albums or pictures.
Retouching Your Pictures
You can edit any photos you took and some other pictures in
Gallery with Photo Editor. The changed picture is saved in the
same album as the original one, while the original is never
affected.
1. While viewing a picture in full screen, tap the screen and tap
> Photo Editor.
NOTE: You can also choose to edit the picture with Photos.
Tap the icons along the bottom of the screen to edit the picture.
Apply filters, old photo effects or blur effects.
Crop, rotate, or flip (mirror) the picture.
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Adjust exposure, contrast, sharpness, and other colour
options.
Adjust color of the picture.
Select a color and draw anything on the picture, or add
some text or mosaics to the picture and adjust the
effect.
Tap to keep the change or tap to cancel it.
Tap to save the new picture.
NOTE: Tap in the Photo Editor screen to see the edits you
have made and undo or redo them.
Making a GIF or a Collage
You can put together a few pictures in the same album to make
an animated GIF or a collage of pictures.
6. Open the Gallery app and tap > GIF maker or Collage
maker.
7. Tap an album.
8. Tap the pictures you want. You can exit the album and open
other albums to add more pictures.
To make a GIF, tap 2 to 50 pictures in the order (or
reverse of the order) that you want them to appear in the
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GIF.
To make a collage, tap 2 to 9 pictures.
The pictures you tapped are displayed along the bottom.
Tap to remove the pictures you do not want.
9. Tap Next. The GIF or collage is displayed.
10. Tap the options along the bottom to adjust the final picture.
For GIF, you can adjust the speed, order and size, or tap
MORE to adjust each picture, and then tap Manage
Frame to add more pictures or change their order.
For collage, tap TEMPLATE, FREE, or COLLAGE and
then select a border, shading or style.
11. When you are satisfied with the final picture, tap to
save the GIF or tap to save the collage.
Depending on your storage setting, the picture is saved to the
zte_editor/Save folder in your phone storage or your
microSDXC card.
Playing Videos
1. Tap an album in the gallery and then tap the thumbnail of a
video.
2. Tap at the center and select a player to start playing.
3. Tap the video to view the playback controls.
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Music
Press the Home Key > > Music to play audio files stored
on your phone. Music supports a wide variety of audio formats,
so it can play music you purchase from online stores, music you
copy from your CD collection, and more.
Copying Music Files to Your Phone
Before using Music, you need to copy or download audio files to
your phone.
Copying From a Computer
1. Connect your phone and the computer with a USB cable.
2. Tap Media device (MTP) or Camera( PTP) to browse the files
on the phone storage and the microSDXC card.
3. Copy the music file from the PC to the phone storage or
microSDXC card.
Downloading From the Internet
You can download music files when browsing web pages.
Receiving via Bluetooth
You can receive music files from other devices via Bluetooth.
( see Connecting to Networks and Devices – Connecting to
Bluetooth Devices – Receiving Data via Bluetooth).
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Receiving via Wi-Fi Direct
You can receive music files from other devices via Wi-Fi Direct.
( see Connecting to Networks and Devices – Connecting to
Wi-Fi – Using Wi-Fi Direct).
Viewing Your Music Library
Press the Home Key > > Music, and your music library is
displayed. All your audio files are cataloged according to the
information stored in the files.
Tap All Songs to view all music files on your phone.
Tap Artists or Albums to browse music files on your phone
organized by the artist or album name.
Tap Folders to find music files through the folders they are
stored in.
Tap Favorites to browse music files you have marked as
favorites.
Tap Playlists to view all music playlists you have created.
NOTE: If an audio file is being played, its name and player
controls are displayed at the bottom of the screen. Tap the area
to open the playback screen.
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Setting a Song as the Default
Ringtone
The song will be used as the ringtone for all incoming calls,
except those from coshidentacts to whom you have assigned
special ringtones to (see Contacts – Editing Contacts – Setting
a Ringtone for a Contact).
1. Press the Home Key > > Music to see the music
library.
2. Tap next to a song in any list.
3. In the menu that opens, tap Set as ringtone.
NOTE: If the song is being played and you’re in the playback
screen, you can tap > Set as ringtone.
4. Tap Phone Ringtone or Notification Ringtone.
Playing Music
Tap a song in the music library to listen to it. Tap the playback
bar at the bottom of the screen to open the following playback
screen.
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Number
Function
1 Return to the music library.
2 Album artwork (if available). Slide left/right to switch to
the next/previous song in the playlist.
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Number
Function
3 Open the Dolby Audio app to adjust the sound effect.
4 Check the track information.
5 Turn shuffle on or off.
6
Playback control: Skip songs or pause and resume
playback. Drag the progress bar to jump to any part of
the track.
7 Toggle repeat mode: no repeat, repeat the current
track, or repeat the current playlist.
8 Add the track to the Favorites playlist.
9 Tap to see the current playlist (queue).
10 Access additional options.
You can still control the music when you are not in the playback
screen.
In other apps, flick down the Notification Panel. Tap the
song title to restore the playback screen, or you can pause/
resume playback or skip songs.
When the screen is locked, the song information, album
cover, and playback controls are displayed on the screen.
Tap the song title to restore the playback screen, or you can
pause/resume playback or skip songs.
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Managing Playlists
Create playlists to organize your music files into sets of songs,
so that you can play the songs you like in the order you prefer.
Tap > Add to playlist next to a song to add it to a playlist
or create a new playlist.
Tap > Delete next to a playlist to delete the playlist.
Tap > Rename next to a playlist to rename the playlist.
Tap a playlist to view its content. To delete a song, press
and hold the song. Tap additional songs to select multiple
songs for removal. Tap to remove the songs from the
playlist.
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Video Player
Use the Video Player app to manage your video library and to
watch videos.
Opening the Video Library
Press the Home Key > > Video Player to view your video
library. Swipe up or down to find the video you want. You can
also tap to search for video files, or tap > View by or
Sort by to change the display mode or sort the list.
Playing and Controlling Videos
Tap a video in the video library to play it. Tap the screen to show
the playback controls. You can control the video and audio or
carry out other operations.
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Number
Function
1 Return to the video library list.
2 Change the video ratio (fit to screen).
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Number
Function
3
Playback control: Skip videos or pause and resume
playback. Drag the slider to jump to any part of the
video.
4 Rotate the video.
5 Share, trim, or delete the video, or configure player
settings.
6 Hide video playback controls and lock the touch
screen.
7 Take a screenshot.
8 Open the Dolby Audio app to adjust the sound effect.
NOTES:
Slide horizontally on the video to rewind or fast forward.
Slide vertically on the right or left part of the screen to adjust
volume or brightness, respectively.
Tap or to skip to the previous or the next video.
Managing Video Files
Deleting Videos
1. In the video library, tap > Multi-Select, or press and hold
a video.
2. Tap the videos you want to delete.
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3. Tap
> OK.
Sharing Videos
1. In the video library, tap > Multi-Select, or press and hold
a video.
2. Tap the videos you want to share.
3. Tap and select how you want to share them.
Trimming a Video
1. Tap a video to start playing it.
2. Tap > Trim.
3. Drag the two tabs on the progress bar to select the portion
you want to keep. You can tap to preview the selected
portion.
4. Tap . The trimmed video is saved as a new video file.
NOTE: You cannot trim the video during the preview.
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Sound Recorder
Sound Recorder enables you to record voice memos and listen
to them whenever you like.
Recording a Voice Memo
1. Press the Home Key > > Sound Recorder.
2. Tap to turn on or off high quality recording.
3. Tap to start recording. Tap to pause and to
continue the recording.
4. Tap to stop recording. The memo is automatically
saved.
Playing a Voice Memo
Playing a Memo You Just Recorded
Tap at the bottom of the screen.
Playing Any Saved Memo
1. Tap at the top right of the screen to see all recordings.
2. Tap the title of a memo to play it.
NOTE: You can also tap next to a memo to delete, share,
rename, tag, or trim it, check its file information, or set it as your
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phone ringtone or notification ringtone.
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More Apps
Backup & Restore
Touch the Home Key > > Backup & Restore. You can
back up your user data, such as contacts and messages, and
installed applications to the memory card regularly. If the data
get lost, restore it from the memory card.
Touch > Help to view detailed guide.
Calculator
Press the Home Key > > Calculator to use the phone’s
convenient built-in calculator for some basic as well as advanced
mathematical equations.
NOTE: To see more calculator options, swipe left while holding
the phone in portrait view or turn the phone to landscape view.
Clock
Press the Home Key > > Clock. The Clock app allows you
to check local time in places around the world, set alarms, and
use timers.
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Setting a New Alarm
1. Open the Clock app and tap .
2. Tap a default alarm to configure it, or tap at the bottom
of the screen to create a new alarm.
3. Set up the alarm options, such as time, alarm days, snooze,
alarm ringtone, and label.
4. Tap Save to save and exit.
NOTES:
To enable or disable existing alarms directly, tap the
switches on the right side of each alarm.
Tap to configure alarm settings, including ringtone
volume, vibration, alarm duration, volume crescendo, and
alarm in silent mode.
To change the default alarm ringtone, press the Home
Key > > Settings > Sound > Default alarm ringtone.
Using World Time
1. Open the Clock app and tap .
2. World time lets you check local times for cities around the
world. Tap to add a new city.
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Using Stopwatch and Countdown
1. Open the Clock app and tap or .
2. Stopwatch allows you to record lap times, while countdown
allows you to set a time and count down to zero.
Dolby Audio
Press the Home Key > > Dolby Audio to select or
customize a Dolby profile. You can also tap to turn off
Dolby Audio.
FM Radio
With the FM Radio, you can search for radio channels, listen to
them, and save them on your phone. Note that the quality of the
radio broadcast depends on the coverage of the radio station in
your area. The wired headset works as an antenna, so always
connect the headset while using the radio.
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Scanning and Saving Channels
1. Plug in a wired headset. From the home screen, tap
> FM Radio.
2. Tap > Scan > OK. Your phone scans for all available
channels and saves them to the All channels list.
NOTE: When you open the FM Radio app for the first time, it will
automatically scan for channels and show the All channels list.
You can also tap > All channels to view the list.
Listening to FM Radio
1. From the home screen, tap > FM Radio while the
headset is connected.
2. Tap > All channels and select a channel.
You can also drag left or right on the frequency display at the
bottom of the screen or tap or to switch to other
channels.
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NOTES:
Tap to add the first channel to favorites, which will be
listed at the bottom of the FM Radio main screen. Tap
to add more channels to favorites. Favorite channels are
accessible from the FM Radio main screen. When more
than four channels have been added to the favorites list,
slide up to view all favorite channels.
You can save up to 16 channels to favorites.
Tap to listen to FM Radio through the phone speaker.
Editing a Saved Channel
1. Open the FM Radio app and tap > All channels to
display the list of saved channels.
2. Press and hold a channel and select Rename or Delete,
or tap the star to the right of a channel to add it to or
remove it from favorites.
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Turning Off FM Radio
Turning Off Automatically
From the FM Radio main screen, tap > Sleep Timer and
select the time you want to turn off the radio.
A countdown clock will appear and the radio will be turned off
when the clock reaches 0:00.
Turning Off Immediately
From the FM Radio main screen, tap the switch at the top
of the screen.
Downloads
The Downloads app keeps a record of the files you have
downloaded using apps such as Browser or Email.
Press the Home Key > > Downloads.
Tap a file to open it with the appropriate application.
Press and hold a file to delete or share it.
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File Manager
Quickly access all of your images, videos, audio clips, and other
types of files on your phone storage and the microSDXC card.
Press the Home Key > > File Manager. Tap CATEGORY
to find the file you need by category, or tap LOCAL to browse
folders and files.
Tap folders and files to access stored items.
Tap to create a new folder in the current directory.
Tap to search for a file or folder by name.
Press and hold a folder or file for options: copy , move
, share , delete , and more options .
To copy or move an item:
1. Press and hold the folder or file.
2. Tap or .
3. Navigate to a new location within File Manager and tap
PASTE.
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Google Apps
NOTE: Some Google services may not be available in your
region.
Chrome
Use the Chrome app to browse the Internet and get your
bookmarks, browsing history, and more synced with your
Google account.
Drive
Store files on Google servers for free after you sign in to
your Google account. You can access them on your
computers, your phones and other devices, share them, or
collaborate with others.
Duo
Make a simple video calling which brings you face-to-face
with all the people that matter most.
Gmail
Send and receive emails via your Gmail account or other
personal email accounts.
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Google
Use Google search or get information when you need it with
Google Now.
Maps
Find your place and find your way in the world.
Photos
Manage photos on the phone and your Google account.
Play Movies & TV
Purchase, download and watch movies and TV shows.
Play Music
Play music on the phone and on your Google account.
Play Store
Purchase and download apps, games, and more from the
Google Play Store.
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Voice Search
Search for information with your voice.
YouTube
Watch video clips from YouTube.com, or upload your own
and share with the world.
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Settings
Press the Home Key > > Settings. Settings contains most
of the tools for customizing and configuring your phone.
At the top of the Settings screen, you can see setting
suggestions. Tap to check or customize the recommended
settings.
You can also swipe right from the left edge of most setting
screens to access the main settings quickly without going back
to the main settings screen by screen.
Wireless & Networks
Wi-Fi
Turn Wi-Fi on or off and configure your Wi-Fi connections. (see
Connecting to Networks and Devices – Connecting to Wi-Fi).
Bluetooth
Turn Bluetooth on or off and configure your Bluetooth
connections. (see Connecting to Networks and Devices –
Connecting to Bluetooth Devices).
Mobile Networks
Control mobile data use, data roaming and adjust other network
settings. (see Connecting to Networks and Devices –
Connecting to Mobile Networks).
153
Mobile Hotspot
Share your phone’s mobile data connection with other devices
via Wi-Fi (see Connecting to Networks and Devices – Sharing
Your Mobile Data Connection).
Data Usage
Check and manage mobile data use. You can view and restrict
Wi-Fi data usage as well.
Tap Data saver to enable Data Saver which prevents apps
from using data connection in the background. For an app
you’re currently using, it can access data, but may do so
less frequently when Data Saver is enabled. You can also
tap Unrestricted data access and allow some apps to
always have access to data connection even when Data
Saver is turned on.
Tap the Cellular data switch to turn on or off mobile data.
Tap Cellular data usage to check how much data has been
used during the time cycle you set, see what apps have
been using mobile data, restrict background data for
individual apps, or allow unrestricted data usage when Data
Saver is on for individual apps.
Tap Billing cycle to set the reset date of the data usage
cycle, and set mobile data warning and limit.
Tap Wi-Fi data usage to view the Wi-Fi usage of apps.
Tap Network restrictions to select Wi-Fi networks that are
mobile hotspots. Apps may warn before using these
154
networks for large downloads to avoid high mobile data bills.
NOTE:
The data usage is measured by your phone, and your carrier’s
data usage accounting may differ.
Airplane Mode
In the Settings app, tap More > Airplane mode to turn airplane
mode on or off. All the phone’s radios that transmit voice or data
are turned off when airplane mode is on.
Enhanced LTE Services
In the Settings app, tap More > Enhanced LTE Services to
enable or disable HD voice and advanced communication
services when 4G LTE is available.
USB Tethering
In the Settings app, tap More > USB tethering to share your
phone’s mobile data connection with a PC via USB so that you
can access the Internet on the PC using the phone (see
Connecting to Networks and Devices – Sharing Your Mobile
Data Connection – Share Your Mobile Data Connection via
USB).
VPN
In the Settings app, tap More > VPN to set up and connect to
virtual private networks (see Connecting to Networks and
Devices – Connecting to Virtual Private Networks).
155
Network Settings Reset
In the Settings app, tap More > Network settings reset >
RESET SETTINGS to reset all network settings, including Wi-Fi,
mobile networks, and Bluetooth.
Device
Display
Brightness level: Set the brightness of the display.
Adaptive brightness: Automatically adjust screen
brightness.
Wallpaper: Select a background image or animation for the
home screen or lock screen.
Battery percentage: Display battery percentage on the
notification panel.
Sleep: Set the length of time of inactivity before the screen
turns off automatically.
Press power button twice for camera: Launch the
camera app by pressing the Power/Lock Key twice quickly,
even when the screen is locked.
Screen saver: Manage the screen saver function, which
can display colors or photos when the phone is docked or
charging.
Ambient display: Wake the phone from sleep when new
notifications arrive.
156
Font size: Set the font size of the text on the screen.
Display size: Adjust the display size of items including fonts,
icons and images on the screen.
When device is rotated: Select whether the screen
contents should rotate when the phone is rotated.
Pulse notification light: Flash the indicator light beneath
the Home Key to notify you of missed calls, new messages,
and other events.
Navigation key light duration: Control the backlight of the
Home Key, Back Key, and Recent Apps Key. Choose one
option to set the backlight duration.
Notifications
Set different notification options for individual apps. Tap an app
to block or mute its notifications, select its notification content to
display on the lock screen, or let its notifications override your
Do No Disturb settings.
Sound
Adjust different types of volume (see Personalizing – Adjusting
Volumes), set Dolby effects, set notification mode (see
Personalizing – Switching to Silent or Vibration Mode), set Do
not disturb options (see Personalizing – Using Do Not Disturb
Mode), set up ringtone and notification sound (see
Personalizing – Changing the Ringtone and Notification Sound),
set up default alarm sound, or select system sounds (see
157
Personalizing – Turning System Sounds On/Off).
Apps
Press the Home Key > > Settings > Apps to see apps
installed on your phone and manage them.
Tap > Show system/Hide system to show/hide system
apps in the list.
Tap > Reset app preferences to reset all preferences. (You
will not lose app data, but app preferences will be restored to
default.)
Tap to configure apps.
In the app list, tap an app to see its information. The following
options may be available:
FORCE STOP: Stop the app.
UNINSTALL: Uninstall the app.
DISABLE/ENABLE: Disable or enable the app.
Storage: Check the amount of storage required and clear
its data or cache.
Data usage: Check data used by the app during a specified
time cycle, restrict background data for the app, or allow
unrestricted data access when Data Saver is on.
Permissions: Check or change the app permissions.
Notifications: Manage the app notifications in the
Notification Panel and the lock screen.
Open by default: Check or change settings of the app links
158
and clear defaults.
Battery: Check the battery use details of the app since last
full charge.
Memory: Check how much memory has been used by the
app.
Draw over other apps: Allow the app to display on top of
other apps that you’re using.
Modify system settings: Allow the app to modify system
settings.
NOTE: Not all options are available for all apps.
Storage
The Storage settings menu lets you check memory information
for your microSDXC card and phone storage.
You can choose the default location for new data, such as
photos captured and voice recorded. Tap Save location and
select to store items in the phone storage or the installed
microSDXC card.
Under Device storage, tap Internal shared storage to get a
detailed breakdown of space usage by type. Tap a data type to
see more information or delete the files you do not need.
For more information about using the internal storage and the
microSDXC card, see Connecting to Networks and Devices –
Using the microSDXC Card as Portable or Phone Storage.
159
Battery
View remaining battery power, check which items have been
using the battery, and optimize battery use.
Tap an app or service to adjust its settings in order to save
battery life. For example, tap Screen > Reduce the screen
brightness and/or screen timeout to change screen
brightness and sleep.
Tap Battery saver. You can turn Battery saver on or off or
configure it to turn on automatically in order to reduce
battery use and improve battery life.
Tap > Battery optimization. Battery optimization helps
prolong battery standby time when you're not using the
phone. To turn battery optimization off for specific apps, tap
Not optimized > All apps. Tap the app name and then tap
Don’t optimize > DONE.
Memory
Monitor the average memory use and performance of your
phone. You can also check which apps use the most memory.
Mi-Pop
Call Settings
Configure call options. See Phone Calls – Adjusting Your Call
Settings.
160
Connect to PC
Select your USB connection mode between your phone and PC
(see Connecting to Networks and Devices – Connecting to Your
Computer via USB – Connecting Your Phone to a Computer via
USB).
Personal
Location
Activate location services to determine your location. To use
location-related applications, such as finding your location on
Google Maps, you must have location services turned on on
your phone.
1. Press the Home Key > > Settings > Location.
2. Slide the Location switch to the On position to turn on
location access.
When location access is enabled, tap Mode to select the location
sources you want to use. To get your accurate location,
choose High accuracy. To save battery power and get
approximate location, choose Battery saving. To use only
GPS to pinpoint your location, choose Device only.
NOTE: Tap Accelerated Location or Google Location
History to use Qualcomm
®
IZat™ hardware accelerated
location to determine your location or configure Google location
options.
161
Security
Screen lock: Lock the screen with long press, pattern, PIN,
or password (see Personalizing – Protecting Your Phone
With Screen Locks).
Tap beside Screen lock to set the following options.
Automatically lock: Set the time needed for the lock
protection to be activated after the screen turns off. This
option is available when unlock pattern, PIN or
password is set.
Power button instantly locks: Lock protection is
activated immediately when you press the Power/Lock
Key. This option is available when unlock pattern, PIN or
password is set.
Lock screen message: Set the text that you may
display on the lock screen.
Fingerprint: Set up to five fingerprints and use them to
unlock the phone. You can also press the fingerprint sensor
to take a photo, answer incoming call, or open a bound app
when the screen is off or locked. See Personalizing – Using
Your Fingerprint.
Smart Lock: Keep the phone unlocked when connected to
trusted devices, in trusted places, or unlocked by trusted
faces or voice, when recognizing trusted faces or voices, or
while being held or carried.
NOTE: You need to sign in to your Google account on the
phone to use the Smart Lock feature.
162
Encrypt phone: Your phone is already encrypted.
Set up SIM card lock:
-
Lock SIM card: Activate or deactivate the PIN lock to
require PIN before accessing the nano-SIM card.
-
Change SIM PIN: Change the PIN used to access the
nano-SIM card.
NOTE: Put all your confidential passwords in a safe place
for future use. If you enter the wrong SIM PIN more times
than allowed, your nano-SIM card will be locked and you
cannot access the mobile phone network. Contact your
operator for a PIN Unlock Key (PUK) to restore the
nano-SIM card.
Make passwords visible: Display passwords as you enter
them.
Device administrators: View or deactivate apps you have
authorized to be device administrators.
Unknown sources: Permit installation of apps from
sources other than the Play Store.
Storage type: Check the credential storage type.
Trusted credentials: Display trusted CA certificates.
User credentials: View and modify stored credentials.
Install from SD card: Install certificates from the internal
storage or the microSDXC card.
Clear credentials: Delete all certificates.
Trust agents: View or deactivate trust agents.
163
Screen pinning: Keep a screen of your choice in view so
that others cannot switch to other apps and access personal
information (see Personalizing – Protecting Your Phone
With Screen Pinning).
Apps with usage access: Turn on or off some apps’
access to your phone usage information.
Accounts
Manage your accounts and synchronization. Tap Add account
to sign in to or create accounts on your phone.
Tap an account type to see that type of accounts you have
added and adjust their settings.
Google
Manage settings for Google apps and services that are installed
on your device.
Languages and Input
Languages: Select a language for your system.
Spell checker: Activate Google Spell Checker to check for
spelling errors when entering text, and change its settings.
Personal dictionary: Add new words to the phone’s
dictionary or remove words from the dictionary. The words
you add are used for spelling check and word suggestion.
Keyboard & input methods: Configure text input settings
(see Knowing the Basics – Entering Text – Changing Input
164
Methods).
Text-to-speech output: Select the speech synthesis
engine or change its settings, set speech rate and pinch,
play a brief sample of the speech synthesizer, and check
whether the text-to-speech output feature supports the
current system language.
Pointer speed: Select how fast the pointer/mouse should
scroll when you connect the phone to a trackpad or mouse
accessory.
Navigation Key
You can swap the positions of the Back Key and the Recent
Apps Key. Select an option to make the switch.
Backup & Reset
Back up my data: Back up app data, Wi-Fi passwords, and
other settings to Google servers after you sign in to your
Google account.
Backup account: Set the Google account that the data is
backed up to.
Automatic restore: Restore previously backed up settings
and data when you reinstall an app.
Factory data reset: Reset your phone to factory default
settings. All your personal data from the phone's internal
storage will be erased. You can also erase the data on the
microSDXC card during the process.
165
System
Date and Time
Set date, time, time zone, and how time is displayed. You can
also use network-provided data (see Personalizing – Setting
the Date and Time).
Accessibility
Configure the system accessibility options and accessibility
plug-ins on your phone, such as using Color inversion or Font
size for users with sight problems.
Printing
Configure Google Cloud Print service or other printer plug-ins
installed from the Google Play Store or your printer
manufacturer.
Cricket Software Update
Tap Check for Updates to check for available software updates
for your phone.
About Phone
View phone status, legal information, and other information.
166
Upgrading the Phone Software
There are several ways to upgrade your phone software:
1. Use the online upgrade tool for mobile terminal products.
2. Use the one-press upgrade package offered by your mobile
service provider.
3. Use your PC to download an upgrade package to your
microSDXC card and install it to your phone from the card.
NOTE: Visit the ZTE official handset service support website
(https://www.ztedevice.com/support) and click your country or
region to learn more about the above upgrade methods, as well
as which phones and methods are supported.
167
Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information in
the chart, contact the dealer where you purchased the phone.
Problem Possible Causes Possible Solution
Poor
reception
The network signal is
too weak at your current
location (for example, in
a basement or near a
tall building) because
wireless transmissions
cannot effectively reach
it.
Move to a location
where the network
signal can be properly
received.
The network is busy at
the current time (for
example, during peak
times, there may be too
much network traffic to
handle additional calls).
Avoid using the phone at
such times, or try again
after waiting a short
time.
You are too far away
from a base station for
your service provider.
You can request a
service area map from
your service provider.
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Problem Possible Causes Possible Solution
Echo or
noise
Poor network link quality
on the part of your
service provider.
End the call and dial
again. You may be
switched to a
better-quality network
link or phone line.
Poor local telephone line
quality.
End the call and dial
again. You may be
switched to a
better-quality network
link or phone line.
Unable to
select
certain
features
Your service provider
does not support these
features, or you have not
applied for services that
provide these features.
Contact your service
provider.
Cannot
charge the
battery
The battery or battery
charger is damaged. Contact the dealer.
The phone’s temperature
is below 32°F (0°C) or
higher than 113°F
(45°C).
Adjust the battery
charging environment to
avoid extremes of
temperature.
Poor contact between
the battery and charger.
Check all connectors to
ensure that all
connections have been
properly made.
169
Problem Possible Causes Possible Solution
Shortened
standby time
The standby time is
related to your service
provider system
configuration. The same
phone used with
different service
providers’ systems will
not provide exactly the
same length of standby
time.
If you are located in an
area where signaling is
weak, temporarily power
off the phone.
The battery is depleted.
In
high temperature
environments, battery
life will be shortened.
Contact the dealer to
change a new battery.
If you are not able to
connect to the network,
the phone will continue
to send out signals as it
attempts to locate a
base station. Doing so
consumes battery power
and will consequently
shorten standby time.
Change your location to
one where the network
is accessible, or
temporarily turn off your
phone.
170
Problem Possible Causes Possible Solution
Cannot turn
your phone
on
Battery power has been
depleted.
Recharge the phone’s
battery.
nano-SIM
card error
The nano-SIM card has
malfunctioned or is
damaged.
Take the nano-SIM card
to your service provider
for testing.
The nano-SIM card is
inserted improperly.
Insert the nano-SIM
card properly.
Debris is on the
nano-SIM card contacts.
Use a soft, dry cloth to
clean the nano-SIM
card
contacts.
Unable to
connect to
the network
The nano-SIM card is
invalid.
Contact your service
provider.
You are not within the
network’s service area.
Check the service area
with your service
provider.
Poor signal.
Move to an open space,
or if you are inside a
building, move closer to
a window.
Cannot
answer
incoming
calls
You have activated the
Call barring feature.
See Phone Calls –
Adjusting Your Call
Settings – Barring
Certain Calls.
171
Problem Possible Causes Possible Solution
Cannot
make
outgoing
calls
You have activated the
Call barring feature.
See Phone Calls –
Adjusting Your Call
Settings – Barring
Certain Calls.
You have activated the
Fixed Dialing Numbers
feature.
Disable this feature.
See
Phone Calls – Adjusting
Your Call Settings –
Using Fixed Dialing
Numbers.
PIN Code
blocked
You have entered an
incorrect PIN code three
consecutive times.
Contact your service
provider. If the service
provider provides the
nano-SIM card’s PUK
code, use the PUK code
to unlock the nano-SIM
card.
Phone
crashes,
reboots,
freeze, or
cannot be
powered on
Some third-party
software is not
compatible with your
phone.
Uninstall the software
that may cause the
problem.
Upgrade the phone
software.
Reset the phone to
factory status.
172
For Your Safety
General Safety
Don’t make or receive
handheld calls while
driving. Never text
while driving.
Don’t use at gas
stations.
Keep your phone at
least 15 mm away
from your body while
making calls.
Your phone may
produce a bright or
flashing light.
Small parts may cause
choking.
Don’t dispose of your
phone in fire.
Your phone can
produce a loud sound.
To prevent possible
hearing damage, do
not listen at high
volume levels for long
periods.
Avoid contact with
anything magnetic.
Avoid extreme
temperatures.
173
Keep away from
pacemakers and other
electronic medical
devices.
Avoid contact with
liquids. Keep your
phone dry.
Power off when asked
to in hospitals and
medical facilities.
Don’t take your phone
apart.
Power off when told to
in aircrafts and
airports.
Only use approved
accessories.
Power off when near
explosive materials or
liquids.
Don’t rely on your
phone for emergency
communications.
Radio Frequency (RF) Energy
This phone is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF) energy set
by the Federal Communications Commission of the United
States.
During SAR testing, this device was set to transmit at its highest
certified power level in all tested frequency bands, and placed
in positions that simulate RF exposure in usage against the
head with no separation, and near the body with the separation
174
of 15 mm. Although the SAR is determined at the highest
certified power level, the actual SAR level of the device while
operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the network.
In general, the closer you are to a wireless base station
antenna, the lower the power output.
The exposure standard for wireless devices employing a unit of
measurement is known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC is 1.6 W/kg.
This device is complied with SAR for general population
/uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and
had been tested in accordance with the measurement methods
and procedures specified in IEEE1528.
The FCC has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC and can
be found under the Display Grant section of
www.fcc.gov/oet/ea/fccid after searching on
FCC ID: SRQ-Z965.
For this device, the highest reported SAR value for usage
against the head is 0.72 W/kg, and for usage near the body is
1.12 W/kg.
While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
government requirements.
175
SAR compliance for body-worn operation is based on a
separation distance of 15 mm between the unit and the human
body. Carry this device at least 15 mm away from your body to
ensure RF exposure level compliant or lower to the reported
level. To support body-worn operation, choose the belt clips or
holsters, which do not contain metallic components, to maintain
a separation of 15 mm between this device and your body.
RF exposure compliance with any body-worn accessory, which
contains metal, was not tested and certified, and using such
body-worn accessory should be avoided.
FCC Regulations
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation.
CAUTION: Changes or modifications not expressly approved
by the manufacturer could void the user’s authority to operate
the equipment.
The antenna(s) used for this transmitter must not be co-located
or operating in conjunction with any other antenna or
transmitter.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules.
176
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
Hearing Aid Compatibility (HAC)
Regulations for Mobile Phones
In 2003, the FCC adopted rules to make digital wireless
telephones compatible with hearing aids and cochlear implants.
Although analog wireless phones do not usually cause
interference with hearing aids or cochlear implants, digital
wireless phones sometimes do because of electromagnetic
177
energy emitted by the phone's antenna, backlight, or other
components. Your phone is compliant with FCC HAC
regulations (ANSI C63.19- 2011). While some wireless phones
are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining
noise. Some hearing devices are more immune than others to
this interference noise and phones also vary in the amount of
interference they generate. The wireless telephone industry has
developed a rating system for wireless phones to assist hearing
device users in finding phones that may be compatible with
their hearing devices. Not all phones have been rated. Phones
that are rated have the rating on their box or a label located on
the box. The ratings are not guarantees. Results will vary
depending on the user's hearing device and hearing loss. If
your hearing device happens to be vulnerable to interference,
you may not be able to use a rated phone successfully. Trying
out the phone with your hearing device is the best way to
evaluate it for your personal needs.
This phone has been tested and rated for use with hearing aids
for some of the wireless technologies that it uses. However,
there may be some newer wireless technologies used in this
phone that have not been tested yet for use with hearing aids. It
is important to try the different features of this phone thoroughly
and in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this phone for
information on hearing aid compatibility. If you have questions
about return or exchange policies, consult your service provider
or phone retailer.
178
M-Ratings: Phones rated M3 or M4 meet FCC requirements
and are likely to generate less interference to hearing devices
than phones that are not labeled. M4 is the better/higher of the
two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and
are likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/ higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Your Phone has been tested for hearing aid device compatibility
and has an M3/T3 rating.
Hearing devices may also be measured for immunity to this
type of interference. Your hearing device manufacturer or
hearing health professional may help you find results for your
hearing device.
For additional information about the FCC’s actions with regard
to hearing aid compatible wireless devices and other steps the
FCC has taken to ensure that individuals with disabilities have
access to telecommunications services, please go to
www.fcc.gov/cgb/dro.
CTIA Requirements
Do not disassemble or open, crush, bend or deform, puncture
or shred the battery.
Do not modify or remanufacture, attempt to insert foreign
objects into the battery, immerse or expose to water or other
179
liquids, expose to fire, explosion or other hazard.
Only use the battery for the system for which it is specified.
Only use the battery with a charging system that has been
qualified with the system per CTIA Certification Requirements
for Battery System Compliance to IEEE 1725. Use of an
unqualified battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Do not short circuit the phone or allow metallic conductive
objects to contact the charging terminals.
Replace the battery only with another battery that has been
qualified with the system per this standard, IEEE-Std-1725.
Use of an unqualified battery may present a risk of fire,
explosion, leakage or other hazard. Only authorized service
providers shall replace the battery. (If the battery is non-user
replaceable).
Promptly dispose of used batteries in accordance with local
regulations.
Battery usage by children should be supervised.
Avoid dropping the phone. If the phone is dropped, especially
on a hard surface, and the user suspects damage, take it to a
service center for inspection.
Improper battery use may result in a fire, explosion or other
hazard.
The phone shall only be connected to CTIA certified adapters,
products that bear the USB-IF logo or products that have
180
completed the USB-IF compliance program.
Distraction
Driving
Full attention must be given to driving at all times in order to
reduce the risk of an accident. Using a phone while driving (even
with a hands free kit) can cause distraction and lead to an
accident. You must comply with local laws and regulations
restricting the use of wireless devices while driving.
Operating Machinery
Full attention must be given to operating the machinery in order
to reduce the risk of an accident.
Product Handling
General Statement on Handling and Use
You alone are responsible for how you use your phone and any
consequences of its use.
You must always switch off your phone wherever the use of a
phone is prohibited. Use of your phone is subject to safety
measures designed to protect users and their environment.
Always treat your phone and its accessories with care and
keep them in a clean place.
181
Keep the screen and camera lens clean. Unclean screen or
camera lens may slow down the phone's reaction to your
operations or lower image quality.
Clean your phone and its accessories with a soft material
such as cleaning cloth for eyeglass lenses. Do not use
alcohol or other corrosive substances for cleaning or allow
them to get inside.
Do not expose your phone or its accessories to open flames
or lit tobacco products.
Do not expose your phone or its accessories to liquid,
moisture or high humidity.
Do not drop, throw or try to bend your phone or its
accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to
clean the device or its accessories.
Do not paint your phone or its accessories.
Do not attempt to disassemble your phone or its accessories.
Only authorized personnel can do so.
Do not expose or use your phone or its accessories in an
environment with or that can reach extreme temperatures,
minimum 23°F (-5°C) and maximum 122°F (+50°C).
Do not place your phone inside or near heating equipment or
high-pressure containers, such as water heaters, microwave
ovens, or hot cooking utensils. Otherwise, your phone may be
damaged.
182
Please check local regulations for disposal of electronic
products.
Do not carry your phone in your back pocket as it could break
when you sit down.
Small Children
Do not leave your phone and its accessories within the reach of
small children or allow them to play with it. They could hurt
themselves or others, or could accidentally damage the phone.
Your phone contains small parts with sharp edges that may
cause an injury or may become detached and create a choking
hazard.
Demagnetization
To avoid the risk of demagnetization, do not allow electronic
devices or magnetic media close to your phone for a long time.
Electrostatic Discharge (ESD)
Do not touch the nano-SIM/SD card’s metal connectors.
Antenna
Do not touch the antenna unnecessarily.
Normal Use Position
When placing or receiving a phone call, hold your phone to your
ear, with the bottom towards your mouth.
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Air Bags
Do not place a phone in the area over an air bag or in the air bag
deployment area as an airbag inflates with great force and
serious injury could result. Store the phone safely before driving
your vehicle.
Seizures/Blackouts
The phone can produce a bright or flashing light. A small
percentage of people may be susceptible to blackouts or
seizures (even if they have never had one before) when exposed
to flashing lights or light patterns such as when playing games or
watching video. If you have experienced seizures or blackouts or
have a family history of such occurrences, please consult a
physician. To reduce the risk of blackouts or seizures, you can
use your phone in a well-lit room and take frequent breaks.
Repetitive Strain Injuries
To minimize the risk of Repetitive Strain Injury (RSI) when texting
or playing games with your phone:
Do not grip the phone too tightly.
Press the buttons lightly.
Use the special features which are designed to minimize the
times of pressing buttons, such as Message Templates and
Predictive Text.
Take frequent breaks to stretch and relax.
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Emergency Calls
This phone, like any other wireless phone, operates using radio
signals, which cannot guarantee connection in all conditions.
Therefore, you should not rely solely on any wireless phone for
emergency communications.
Loud Noise
This phone is capable of producing loud noises, which may
damage your hearing. Turn down the volume before using
headphones, Bluetooth headsets or other audio devices.
Phone Heating
Your phone may become warm during charging and normal use.
Electrical Safety
Accessories
Use only approved accessories. Do not connect with
incompatible products or accessories. Take care not to touch
metallic objects, such as coins or key rings, or allow them to
contact or short-circuit the charging jack terminals. Never
puncture the surface of the phone with sharp objects.
Connection to a Car
Seek professional advice when connecting a phone interface to
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the vehicle electrical system.
Faulty and Damaged Products
Do not attempt to disassemble the phone or its accessories. Only
qualified personnel can service or repair the phone or its
accessories. If your phone (or its accessories) has been
submerged in water, punctured, or subjected to a severe fall, do
not use it until you have taken it to be checked at an authorized
service center.
Radio Frequency Interference
General Statement on Interference
Care must be taken when using your phone in close proximity to
personal medical devices, such as pacemakers and hearing aids.
Please consult your doctor and the device manufacturers to
determine if the operation of your phone may interfere with the
operation of your medical devices.
Pacemakers
Pacemaker manufacturers recommend that a minimum
separation of 6 inches (15 cm) be maintained between a mobile
phone and a pacemaker to avoid potential interference with the
pacemaker. To achieve this, use the phone on the opposite ear
to your pacemaker and do not carry it in a breast pocket.
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Hearing Aids
People with hearing aids or other cochlear implants may
experience interfering noises when using wireless devices or
when one is nearby. The level of interference will depend on
the type of hearing device and the distance from the
interference source. Increasing the separation between them
may reduce the interference. You may also consult your
hearing aid manufacturer to discuss alternatives.
Medical Equipment
Turn off your wireless device when you are requested to do so
in hospitals, clinics or healthcare facilities. These requests are
designed to prevent possible interference with sensitive
medical equipment.
Aircraft
Turn off your wireless device whenever you are instructed to do
so by airport or airline staff. Consult the airline staff about the
use of wireless devices onboard the aircraft and enable
airplane mode of your phone when boarding an aircraft.
Interference in Cars
Please note that because of possible interference to electronic
equipment, some vehicle manufacturers forbid the use of
mobile phones in their vehicles unless a hands-free kit with an
external antenna is included in the installation.
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Explosive Environments
Petrol Stations and Explosive Atmospheres
In locations with potentially explosive atmospheres, obey all
posted signs to turn off wireless devices such as your phone or
other radio equipment. Areas with potentially explosive
atmospheres include fuelling areas, below decks on boats, fuel
or chemical transfer or storage facilities, and areas where the
air contains chemicals or particles, such as grain, dust, or metal
powders.
Blasting Caps and Areas
Power off your mobile phone or wireless device when in a
blasting area or in areas where signs are posted to power off
“two-way radios” or “electronic devices” to avoid interfering with
blasting operations.
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Specifications
Handset specifications are shown in the following table.
Operating system Android 7.1.1
Handset standards VoLTE Cat4/HSPA+ Cat14
Dimensions 56.14" x 3.05" x 0.35"
Weight 5.43 oz. (with battery)
Display 5.5" TFT 720x1280
Camera 13MP AF + 5MP FF
Internal memory 2GB RAM + 16GB EMMC
Removable memory
card
Supports microSDXC card up to 128
GB
Battery 3000 mAh (nonremovable)
Continuous idle time
Up to 30 days
Continuous talk time
Up to 23 hours
WAP browser
version
WAP 2.0
Bluetooth 4.2
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HAC TBD
NOTE: The phone’s talk time and idle time are based on ideal
working environments. The use of extended backlighting,
browser, and network conditions can reduce battery life and
talk/idle time.
Warranty
ZTE offers you a limited warranty that the enclosed subscriber
unit and its enclosed accessories will be free from defects in
material and workmanship for a period that expires one year from
the date of sale of the Product to you, provided that you are the
original end user purchaser of the Product and provided that your
purchase was made from a supplier authorized by the Seller.
Transfer or resale of a Product will automatically terminate
warranty coverage with respect to that Product. This limited
warranty is not transferable to any third party, including but not
limited to any subsequent purchaser or owner of the Product.
This limited warranty is applicable only to end users in the United
States.
1. This product or phone is warranted for 12 (twelve) months
from date of purchase.
2. For warranty service information, please call ZTE service
number (877) 817-1759 (Toll Free). The manufacturer’s
website, http://www.zteusa.com, is also available for
assistance.
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3. This warranty only applies if the product has been used in
accordance with the manufacturer’s instructions under normal
use and with reasonable care.
4. What this warranty does not cover:
a) Defects or damages resulting from the misuse of this
product.
b) Defects or damages from abnormal use, abnormal
conditions, improper storage, exposure to moisture,
dampness or corrosive environments, unauthorized
modifications, unauthorized repair, neglect, rough
handling, abuse, accident, alteration, improper installation,
incorrect voltage application, food or liquid spoilage, acts
of God.
c) Normal wear and tear.
d) If the Product has been opened, modified or repaired by
anyone other than a warranty service center or if it is
repaired using unauthorized spare parts.
e) If the serial number or mobile accessory date code has
been removed, erased, defaced, altered or are illegible in
any way subject to sole judgment of ZTE.
LIMITED WARRANTY
The following Consumer Limited Warranty terms are standard
across all ZTE products. Please consult your product's user
guide for additional limited
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Consumer limited warranty
ZTE (“Seller”) offers you a limited warranty that the enclosed
product or products (the “Product”) will be free from defects in
material and workmanship for a period that expires one year from
the date of sale of the Product to you, provided that you are the
original end-user purchaser of the Product and provided that your
purchase was made from a supplier authorized by the Seller.
Transfer or resale of a Product will automatically terminate
warranty coverage with respect to that Product. This limited
warranty is not transferable to any third party, including but not
limited to any subsequent purchaser or owner of the Product.
This limited warranty is applicable to end users in the United
States and Puerto Rico.
Seller will, at its sole and absolute discretion, either repair or
replace a Product (which unit may use refurbished parts of
similar quality and functionality) if found by Seller to be defective
in material or workmanship, or if Seller determines that it is
unable to repair or replace such Product, Seller will refund the
purchase price for such Product, provided that the subject
Product (i) is returned to a Seller authorized service center within
the one year warranty period, and (ii) is accompanied by a proof
of purchase in the form of a bill of sale or receipted invoice, which
evidences that the subject Product is within the one year
warranty period. After the one year warranty period, you must
pay all shipping, parts and labor charges. In the event that the
product is deemed
un-repairable or has been removed from the list of products
supported by the Seller, you will only be liable for shipping and
labor charges.
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This limited warranty does not cover and is void with respect to
the following: (i) any Product that has been improperly installed,
repaired, maintained or modified; (ii) any Product that has been
subjected to misuse (including any Product used in conjunction
with hardware electrically or mechanically incompatible or used
with accessories not approved by Seller), abuse, accident,
physical damage, abnormal operation, improper handling,
neglect, exposure to fire or liquid; (iii) any Product operated
outside published maximum ratings; (iv) cosmetic damage; (v)
any Product on which warranty stickers or Product serial
numbers have been removed, altered, or rendered illegible; (vi)
cost of installation, removal or reinstallation; (vii) signal reception
problems (unless caused by defects in material and
workmanship); (viii) damage the result of fire, flood, acts of God
or other acts that are not the fault of Seller and that the Product is
not specified to tolerate, including damage caused by
mishandling, shipping and blown fuses; (ix) consumables (such
as fuses); or (x) any Product that has been opened, repaired,
modified or altered by anyone other than Seller or a Seller
authorized service center.
USE ONLY SELLER APPROVED ACCESSORIES WITH
SELLER PHONES. USE OF ANY UNAUTHORIZED
ACCESSORIES MAY BE DANGEROUS AND WILL
INVALIDATE THE PHONE WARRANTY IF SAID
ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE
PHONE. SELLER SPECIFICALLY DISCLAIMS LIABILITY FOR
ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL,
PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, WHETHER
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FORESEEABLE OR UNFORESEEABLE OF ANY KIND
WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF
PROFITS, UNANTICIPATED BENEFITS OR REVENUE,
ANTICIPATED PROFITS ARISING OUT OF USE OF OR
INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED
AIRTIME CHARGES DUE TO THE MALFUNCTION OF A
PRODUCT) OR CONTRIBUTION OR INDEMNITY IN RESPECT
OF ANY CLAIM RELATED TO A PRODUCT. REPAIR OR
REPLACEMENT OF A DEFECTIVE PRODUCT OR REFUND
OF THE PURCHASE PRICE RELATING TO A DEFECTIVE
PRODUCT, AS PROVIDED UNDER THIS WARRANTY, ARE
YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF
THE LIMITED WARRANTY, AND SUBJECT TO THIS
WARRANTY, THE PRODUCTS ARE APPROVED AND
ACCEPTED BY YOU “AS IS.“ SELLER MAKES NO OTHER
WARRANTIES, REPRESENTATIONS OR CONDITIONS OF
ANY KIND, ORAL OR WRITTEN, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, WITH RESPECT TO THE
PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR AGAINST
INFRINGEMENT OR ANY IMPLIED WARRANTY OR
CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A
COURSE OF DEALING OR COURSE OF PERFORMANCE. NO
DEALER, DISTRIBUTOR, AGENT OR EMPLOYEE IS
AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION
TO THIS WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or
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exclusions may not apply to you. This limited warranty gives you
specific legal rights, and you may also have other rights, which
vary from jurisdiction to jurisdiction.
For warranty service information, please call the following
telephone number: 1-877-817-1759, 1-212-444-0502, or return to
the point of sale for the products. The retailer can return the units
to a ZTE authorized service center in the US for repair service.
Important: Please provide warranty information (proof of
purchase) to ZTE in order to receive warranty service at no
charge. If the warranty has expired on the device, charges may
apply.
How to get warranty service
To obtain warranty service, please call (877) 817-1759. Please
have the following information available when you send the
phone in for repair:
A valid Proof of Purchase
Return address
Daytime phone number or fax number
Model #
IMEI # (Look for the 15-digit IMEI # behind the battery of the
device.)
Complete description of the problem
Transportation prepaid
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Other warranty programs
You may have other warranty programs with your purchase, such
as warranty exchange. If so, please refer to the equipment
package or the original point of sale.