ZTE Z999 LTE/WCDMA/GSM (GPRS) Multi-Mode Digital Mobile Phone User Manual

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Document ID	3587703
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Document Description	User manual
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Document Type	User Manual
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Date Submitted	2017-09-29 00:00:00
Date Available	2018-03-29 00:00:00
Creation Date	2017-08-22 11:24:25
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Document Lastmod	2017-08-22 11:24:49
Document Title	User manual

Z999
Quick Start Guide
LEGAL INFORMATION
Copyright © 2017 ZTE CORPORATION.
All rights reserved.
No part of this publication may be quoted, reproduced,
translated or used in any form or by any means, electronic or
mechanical, including photocopying and microfilm, without the
prior written permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on
print errors or update specifications in this guide without prior
notice.
We offer self-service for our smart terminal device users.
Please visit the ZTE official website (at www.ztedevice.com)
for more information on self-service and supported product
models. Information on the website takes precedence.
Disclaimer
ZTE Corporation expressly disclaims any liability for faults and
damages caused by unauthorized modifications of the
software.
Images and screenshots used in this guide may differ from the
actual product. Content in this guide may differ from the actual
product or software.
Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation.
Google and Android are trademarks of Google, Inc.
The Bluetooth® trademark and logos are owned by the
Bluetooth SIG, Inc. and any use of such trademarks by ZTE
Corporation is under license.
microSDXC Logo is a trademark of SD-3C, LLC.
Qualcomm® Snapdragon™ processors are products of
Qualcomm Technologies, Inc.
Qualcomm and Snapdragon are trademarks of Qualcomm
Incorporated, registered in the United States and other
countries. Used with permission
Manufactured under license from Dolby Laboratories. Dolby,
Dolby Atmos, and the double-D symbol are trademarks of
Dolby Laboratories.
Other trademarks and trade names are the property of their
respective owners.
Getting to Know Your Phone
Proximity
& light sensor
Camera
Flash
nano-SIM/
microSDHC
card slot
Indicator light
Earpiece
Volume key
Power key
& fingerprint
sensor
Quick
lunch key
Right screen
Left screen
Auxiliary
microphone
Headset
jack
Microphone
Microphone
Charging/
micro-USB
jack
Installing the nano-SIM card and the
microSDXC™ Card (Optional)
The nano-SIM card can be installed or removed while the
phone is turned on.
WARNING!
To avoid damage to the phone, do not use any other kind of
SIM cards, or any non-standard nano-SIM card cut from a SIM
card. You can get a standard nano-SIM card from your service
provider.
Charging the Phone
Your phone’s battery should have enough power for the phone
to turn on, find a signal, and make a few calls. You should fully
charge the battery as soon as possible.
WARNING!
Use only ZTE-approved chargers and USB Type-C cables.
The use of unapproved accessories could damage your phone
or cause the battery to explode.
NOTE:
Use the charger that comes in-box with your phone to charge
the battery. It’s specially built to support QuickCharge 3.0.
WARNING!
Do not remove the back cover. The battery is not
removable. Removal may cause fire or explosion.
NOTE:
If the battery is extremely low, you may be unable to power on
the phone even when it is being charged. In this case, try
again after charging the phone for at least 20 minutes. Contact
the customer service if you still cannot power on the phone
after prolonged charging.
NOTE:
If the screen freezes or takes too long to respond, try pressing
and holding the Power/Fingerprint senor key for about 10
seconds to restart the phone.
Product Safety
Information
General Safety
Don’t make or
receive
handheld calls
while driving.
Never text
while driving.
Don’t use at gas
stations.
Keep your
phone at least
10 mm away
from your
body while
making calls.
Your phone may
produce a bright
or flashing light.
Small parts
may cause
choking.
Don’t dispose of
your phone in
fire.
Your phone
can produce a
loud sound.
To prevent
possible hearing
damage, do not
listen at high
volume levels for
long periods.
Avoid contact
with anything
magnetic.
Avoid extreme
temperatures.
Keep away
from
pacemakers
and other
electronic
medical
devices.
Avoid contact
with liquids.
Keep your
phone dry.
Turn off when
asked to in
hospitals and
medical
facilities.
Do not attempt
to disassemble
your phone.
Turn off when
told to in
aircrafts and
airports.
Only use
approved
accessories.
Turn off when
near explosive
materials or
liquids.
Don’t rely on
your phone as a
primary device
for emergency
communications.
Radio Frequency (RF) Energy
This phone is designed and manufactured not to
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the United
States.
During SAR testing, this device was set to
transmit at its highest certified power level in all
tested frequency bands, and placed in positions
that simulate RF exposure in usage against the
head with no separation, and near the body with
the separation of 10 mm. Although the SAR is
determined at the highest certified power level,
the actual SAR level of the device while operating
can be well below the maximum value.
This is because the phone is designed to operate
at multiple power levels so as to use only the
power required to reach the network. In general,
the closer you are to a wireless base station
antenna, the lower the power output.
The exposure standard for wireless devices
employing a unit of measurement is known as the
Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg.
This device is complied with SAR for general
population /uncontrolled exposure limits in
ANSI/IEEE C95.1-1992 and had been tested in
accordance with the measurement methods and
procedures specified in IEEE1528.
The FCC has granted an Equipment
Authorization for this model phone with all
reported SAR levels evaluated as in compliance
with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the
FCC and can be found under the Display Grant
section of www.fcc.gov/oet/ea/fccid after
searching on FCC ID: SRQ-Z999.
For this device, the highest reported SAR value
for usage against the head is 1.05 W/kg, for
usage near the body is 1.20 W/kg.
While there may be differences between the SAR
levels of various phones and at various positions,
they all meet the government requirements.
SAR compliance for body-worn operation is
based on a separation distance of 10 mm
between the unit and the human body. Carry this
device at least 10 mm away from your body to
ensure RF exposure level compliant or lower to
the reported level. To support body-worn
operation, choose the belt clips or holsters, which
do not contain metallic components, to maintain a
separation of 10 mm between this device and
your body.
RF exposure compliance with any body-worn
accessory, which contains metal, was not tested
and certified, and using such body-worn
accessory should be avoided.
FCC Regulations
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
CAUTION:
Changes or modifications not expressly approved
by the manufacturer could void the user’s
authority to operate the equipment.
The antenna(s) used for this transmitter must not
be co-located or operating in conjunction with any
other antenna or transmitter.
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more of
the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment
and receiver.
 Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV
technician for help.
Hearing Aid Compatibility
(HAC) Regulations for Mobile
Phones
In 2003, the FCC adopted rules to make digital
wireless telephones compatible with hearing aids
and cochlear implants.
Although analog wireless phones do not usually
cause interference with hearing aids or cochlear
implants, digital wireless phones sometimes do
because of electromagnetic energy emitted by
the phone's antenna, backlight, or other
components. Your phone is compliant with FCC
HAC regulations (ANSI C63.19- 2011). While
some wireless phones are used near some
hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming,
or whining noise. Some hearing devices are more
immune than others to this interference noise and
phones also vary in the amount of interference
they generate. The wireless telephone industry
has developed a rating system for wireless
phones to assist hearing device users in finding
phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones
that are rated have the rating on their box or a
label located on the box.
The ratings are not guarantees. Results will vary
depending on the user's hearing device and
hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to
use a rated phone successfully.
Trying out the phone with your hearing device is
the best way to evaluate it for your personal
needs.
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may be
some newer wireless technologies used in this
phone that have not been tested yet for use with
hearing aids. It is important to try the different
features of this phone thoroughly and in different
locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering
noise. Consult your service provider or the
manufacturer of this phone for information on
hearing aid compatibility. If you have questions
about return or exchange policies, consult your
service provider or phone retailer.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that
are not labeled. M4 is the better/higher of the two
ratings.
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable
10
with a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. T4 is
the better/ higher of the two ratings. (Note that not
all hearing devices have telecoils in them.)
Your phone meets the M4/T4 level rating.
Hearing devices may also be rated. Your hearing
device manufacturer or hearing health
professional may help you find this rating.
For more information about FCC Hearing Aid
Compatibility, please go to
http://www.fcc.gov/cgb/dro.
CTIA Requirements

Do not disassemble or open, crush, bend or
deform, puncture or shred the battery.

Do not modify or remanufacture, attempt to
insert foreign objects into the battery, immerse
or expose to water or other liquids, expose to
fire, explosion or other hazard.

Only use the battery for the system for which it
is specified.

Only use the battery with a charging system
that has been qualified with the system per
CTIA Certification Requirements for Battery
System Compliance to IEEE 1725. Use of an
unqualified battery or charger may present a
risk of fire, explosion, leakage, or other
hazard.

Do not short circuit a battery or allow metallic
conductive objects to contact the battery
terminals.

Replace the battery only with another battery
that has been qualified with the system per
this standard, IEEE-Std-1725.
11

Use of an unqualified battery may present a
risk of fire, explosion, leakage or other hazard.
Only authorized service providers shall
replace battery. (If the battery is non-user
replaceable).

Promptly dispose of used batteries in
accordance with local regulations.

Battery usage by children should be
supervised.

Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, and the user suspects damage,
take it to a service center for inspection.

Improper battery use may result in a fire,
explosion or other hazard.

The phone shall only be connected to CTIA
certified adapters, products that bear the
USB-IF logo or products that have completed
the USB-IF compliance program.
Distraction
Driving
Full attention must be given to driving at all
times in order to reduce the risk of an accident.
Using a phone while driving (even with a hands
free kit) can cause distraction and lead to an
accident. You must comply with local laws and
regulations restricting the use of wireless
devices while driving.
Operating Machinery
Full attention must be given to operating the
machinery in order to reduce the risk of an
accident.
12
Product Handling
General Statement on Handling
and Use
You alone are responsible for how you use your
phone and any consequences of the use.
You must always switch off your phone wherever
the use of a phone is prohibited. Use of your
phone is subject to safety measures designed to
protect users and their environment.

Always treat your phone and its accessories
with care and keep them in a clean place.

Keep the screen and camera lens clean.
Unclean screen or camera lens may slow
down the phone's reaction to your operations
or lower image quality.

Clean your phone and its accessories with a
soft material such as cleaning cloth for
eyeglass lenses. Do not use alcohol or other
corrosive substances for cleaning or allow
them to get inside.

Do not expose your phone or its accessories
to open flames or lit tobacco products.

Do not expose your phone or its accessories
to liquid, moisture or high humidity.

Do not drop, throw or try to bend your phone
or its accessories.

Do not use harsh chemicals, cleaning
solvents, or aerosols to clean the device or its
accessories.

Do not paint your phone or its accessories.

Do not attempt to disassemble your phone or
its accessories, only authorized personnel can
do so.
13

Do not expose or use your phone or its
accessories in an environment with or that
can reach extreme temperatures, minimum 23
℉ and maximum 122 ℉ (minimum - 5 ℃ and
maximum + 50 ℃).

Do not place your phone inside or near
heating equipments or high pressure
containers, such as water heaters, microwave
ovens, or hot cooking utensils. Otherwise,
your phone may be damaged.

Please check local regulations for disposal of
electronic products.

Do not carry your phone in your back pocket
as it could break when you sit down.
Small Children
Do not leave your phone and its accessories
within the reach of small children or allow them to
play with it.
They could hurt themselves or others, or could
accidentally damage the phone.
Your phone contains small parts with sharp
edges that may cause an injury or may become
detached and create a choking hazard.
Demagnetization
To avoid the risk of demagnetization, do not allow
electronic devices or magnetic media close to
your phone for a long time.
Electrostatic Discharge (ESD)
Do not touch the metallic connectors of the
micro-SIM card.
14
Antenna
Do not touch the antenna unnecessarily.
Normal Use Position
When placing or receiving a phone call, hold your
phone to your ear, with the bottom toward your
mouth.
Air Bags
Do not place your phone in the area over an air
bag or in the air bag deployment area as an
airbag inflates with great force and serious injury
could occur.
Place your phone safely before driving your
vehicle.
Seizures/Blackouts
Your phone can produce a bright or flashing light.
A small percentage of people may be susceptible
to blackouts or seizures (even if they have never
had one before) when exposed to flashing lights
or light patterns such as when playing games or
watching videos. If you have experienced
seizures or blackouts or have a family history of
such occurrences, please consult a physician.
To reduce the risk of blackouts or seizures, you
can use your phone in a well-lit room and take
frequent breaks.
Repetitive Strain Injuries
To minimize the risk of Repetitive Strain Injury
(RSI) when texting or playing games with your
phone:

Do not grip the phone too tightly.

Press the buttons lightly.
15

Use the special features which are designed
to minimize the times of pressing buttons,
such as Message Templates and Predictive
Text.

Take frequent breaks to stretch and relax.
Emergency Calls
This phone, like any other wireless phone,
operates using radio signals, which cannot
guarantee connection in all conditions. Therefore,
you should not rely solely on any wireless phone
for emergency communications.
Loud Noise
This phone is capable of producing loud noises,
which may damage your hearing. Turn down the
volume before using headphones, Bluetooth
headsets or other audio devices.
Phone Heating
Your phone may become warm during charging
and normal use.
Electrical Safety
Accessories
Use only approved accessories.
Do not connect with incompatible products or
accessories.
Take care not to touch metallic objects, such as
coins or key rings, or allow them to contact or
short-circuit the charging jack terminals.
Never puncture the surface of the phone with
sharp objects.
16
Connection to a Car
Seek professional advice when connecting a
phone interface to the vehicle electrical system.
Faulty and Damaged Products
Do not attempt to disassemble the phone or its
accessories.
Only qualified personnel can service or repair the
phone or its accessories.
If your phone (or its accessories) has been
submerged in water, punctured, or subjected to a
severe fall, do not use it until you have taken it to
be checked at an authorized service center.
Radio Frequency Interference
General Statement on Interference
Care must be taken when using your phone in
close proximity to personal medical devices, such
as pacemakers and hearing aids.
Please consult your doctor and the device
manufacturers to determine if the operation of
your phone may interfere with the operation of
your medical devices.
Pacemakers
Pacemaker manufacturers recommend that a
minimum separation of 15 cm be maintained
between a mobile phone and a pacemaker to
avoid potential interference with the pacemaker.
To achieve this, use the phone on the opposite
ear to your pacemaker and do not carry it in a
breast pocket.
17
Hearing Aids
People with hearing aids or other cochlear
implants may experience interfering noises
when using wireless devices or when one is
nearby.
The level of interference will depend on the type
of hearing device and the distance from the
interference source, increasing the separation
between them may reduce the interference.
You may also consult your hearing aid
manufacturer to discuss alternatives.
Medical Equipment
Switch off your wireless device when you are
requested to do so in hospitals, clinics or health
care facilities. These requests are designed to
prevent possible interference with sensitive
medical equipment.
Aircraft
Switch off your wireless device whenever you
are instructed to do so by airport or airline staff.
Consult the airline staff about the use of wireless
devices on board the aircraft and enable
airplane mode of your phone when boarding an
aircraft.
Interference in Vehicles
Please note that because of possible
interference to electronic equipment, some
vehicle manufacturers forbid the use of mobile
phones in their vehicles unless a hands-free kit
with an external antenna is included in the
installation.
18
Explosive Environments Gas
Stations and Explosive
Atmospheres
In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless
devices such as your phone or other radio
equipment.
Areas with potentially explosive atmospheres
include fuelling areas, below decks on boats,
fuel or chemical transfer or storage facilities,
areas where the air contains chemicals or
particles, such as grain, dust, or metal powders.
Blasting Caps and Areas
Power off your mobile phone or wireless device
when in a blasting area or in areas where signs
are posted to power off “two-way radios” or
“electronic devices” to avoid interfering with
blasting operations.
19

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