ZTE Wireless Home Phone User Manual English PDF 1.15MB

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User Manual: ZTE ZTE Wireless Home Phone - ZTE USA

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Z723EL

Wireless Home Phone Base Station
USER MANUAL
Z079584508939

www.zteusa.com

TABLE OF CONTENTS
Getting Started .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1
Know Your Device .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1
Install Your Battery .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4
Charge Your Battery  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  5
Status Indicators .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6
Device Installation .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  8

Using Your Z723EL  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  9

Copyright © 2017 ZTE CORPORATION
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any
means, electronic or mechanical, including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make modifications on print
errors or update specifications without prior notice.
Version No.: R1.0
Edition Time: April 2017

Z079584508939

Power On or Off .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  9
Connect Your Z723EL to a Phone .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  9
Phone Calls  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10
Adjust Volume .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .10
Manage Your Voicemail .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .11
Set Up a Conference Call  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .12
Use Call Waiting .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .12
Forward Incoming Calls .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .13
Use TTY Mode .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .14
Use Advanced Settings .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .15

Specifications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 16
Troubleshooting  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 17

TABLE OF CONTENTS
Regulatory and Safety Information  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18
FCC Compliance  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18
RF Exposure  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .19
CTIA Requirements  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 19
Safety Precautions .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .20
Cleaning and Maintaining  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .22

GETTING STARTED
Know Your Device
Your Z723EL Wireless Home Phone Base Station lets you make calls with
your wireless service provider’s cellular network.
Antenna

Top View

Antenna

Warranty .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .23
Limited Warranty .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .23
Limitation of Liability .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 24

Micro-USB
Port*
Power

Voicemail

Network
Signal
Strength
Battery Charge
Information

*For use by manufacturer.
1

GETTING STARTED
Back View

Bottom View

Back
Cover
Power
Socket

Telephone
Ports

Power
Switch

Note: Your Z723EL comes with an installed nano-SIM card.
2

3

GETTING STARTED
Install Your Battery

Charge Your Battery

1.	With the back cover facing upright, sandwich the device between your
hands. Slide your top hand down to remove the back cover.

1.	Connect the adapter to the power socket on the Z723EL. Do not force the
connector into the power socket.
2. Connect the charger to a standard AC power outlet.

2.	Insert the battery by aligning the metal contacts on the battery with the
metal contacts in the battery compartment. Gently push down on the
battery until it clicks into place.

3. Disconnect the charger when the battery is fully charged.

3. Replace the back cover.
4

5

GETTING STARTED
Status Indicators
The indicator lights show the device’s status.
INDICATOR

STATUS

DESCRIPTION

Green Solid

High (battery in use)

Green Blinking

High (charging)

Yellow Solid

Medium (battery in use)

Yellow Blinking

Medium (charging)

Red Solid

Low (battery in use)

Red Blinking

Low (charging)

Software update in progress

No Light

No battery installed

Green Rapid Blinking

Ready to update

Green Solid
(icon and bars)

Signal strength (low to high)

Green Slow Blinking

Software update successful

Red Blinking
(icon and bars)

Device is not working normally

Red Blinking

Update failed

Red Solid (icon),
No Light (bars)

Searching for service; limited to no service;
LTE or IMS registration failed

STATUS

DESCRIPTION

Green Solid

On

Green Blinking

Shutting down

No Light

Off

Green Blinking

New voicemail messages(s)

No Light

No voicemail message(s)

Green Solid

INDICATOR

Power

Voicemail

Information

6

Battery
Charge

Network
Signal
Strength

7

GETTING STARTED

USING YOUR Z723EL

Device Installation

Power On or Off

The Z723EL works with your wireless service provider’s cellular network instead
of your home’s phone jacks.

• T o power on your Z723EL, slide the Power Switch
to the On position.

Position your Z723EL in a location that has a strong signal, typically near a
window or outside wall.

• To power off, slide the Power Switch to the Off position.
Note: When powered off, the Z723EL will not send or receive calls.

Connect Your Z723EL to a Phone
Using a phone cable (not included), connect your home phone to
the PHONE 1 port.

Note: The PHONE 2 port can be used to connect an additional phone or
cordless base station. All telephones connected to the Z723EL will share the
same telephone number.
8

9

USING YOUR Z723EL
Phone Calls
Place a Call by Dialing
1. Pick up the handset of the connected home phone.

3. To exit Volume Setting Mode, press any other key or wait 5 seconds.
Note: If your home phone(s) have volume controls, they are independent of the
Z723EL’s Volume Setting Mode.

2. Dial the phone number.

Manage Your Voicemail

3. Wait 4 to 8 seconds for the call to be connected automatically.

Your Z723EL can divert calls to voicemail, so callers can leave voicemail
messages when they cannot reach you.

Note: You will need to dial 10 digits, even for local numbers.
Answer a Call
When the phone rings, pick up the handset to answer it. If the telephone has a
hands-free function, you can answer the call by pressing the hands-free button.
End a Call
During a call, hang up your home phone by pressing a hands-free function or
returning the phone receiver to its base.

Adjust Volume
You can adjust the call volume using the volume controls of any connected
phone or the Z723EL’s Volume Setting Mode. There are five settings, volume
levels 1-5; level 4 is the default.
1. While on a call, quickly press ** or ## to enter Volume Setting Mode.

When a voicemail message is waiting, the voicemail indicator on the Z723EL
flashes, and an intermittent dial tone can be heard when any connected
handset is picked up to place a call.
Check Your Voicemail Messages
1.	Dial 1 or *86 on the connected home phone. Wait 4 to 8 seconds to be
connected to your voicemail inbox.
2. If prompted, enter your voicemail password.
3.	Follow the prompts to listen to and manage your voicemail messages.
Set Voicemail Options
1. Call voicemail, as explained above.
2.	Follow the system prompts to set options such as a password and
voice recording.

2. Press * to turn the volume down or # to turn the volume up.
10

11

USING YOUR Z723EL
Set Up a Conference Call

Notes:

When the call waiting and three-way call features are available, you can switch
between two calls or set up a conference call. With this feature, you can talk to
two people at the same time.

If your phone does not have a Flash (or Talk) key, use the off-hook mechanism
supported by your phone instead.

1. Place the first call.
2.	Once you have established the connection, press the Flash (or Talk) key on
your phone.
3. When you hear a dial tone, dial the second number.
4.	When you’re connected to the second party, press the 3 key and the Flash
(or Talk) key to complete the three-way connection.
5.	To end the conference call, hang up your home phone or return the phone
receiver to its base.
		If one of the people you called hangs up during your call, you and the
remaining caller stay connected. If you initiated the call and are the first to
hang up, all callers are disconnected.

The call waiting and three-way call features need network support and
may result in additional charges. Please contact your service provider for
more information.

Forward Incoming Calls
The call forwarding feature allows you to forward your incoming calls to
another phone number, such as your mobile phone or office number. If you’ve
enabled call forwarding, your home phone will not receive calls until you turn
this service off.
Note: Airtime applies to forwarded calls even if you send the call to
landline phones. Contact your service provider for assistance on how to set
an available option (Always forward, When busy, When unanswered,
or When unreachable).

Use Call Waiting
Call waiting allows you to be notified of incoming calls while on a call.
To place the current call on hold and accept the incoming call, press the Flash
(or Talk) key. You can then press the Flash (or Talk) key anytime to switch back
and forth between calls.
12

13

USING YOUR Z723EL
Use TTY Mode

Use Advanced Settings

Your Z723EL is compatible with TTY devices. A TTY device can allow people
who have hearing or speech disabilities to communicate by telephone.

COMMAND

DESCRIPTION

To set the TTY mode or turn TTY support off, dial *983*889*n# on your
connected phone, replacing n with one of the following numbers:

*983*3284#

Reset your device to factory settings.

*983*238*xx#

Set the auto-dialing time. Replace xx with a number
indicating the desired time in seconds, from 4 through 12.
The default time is 4 s.

*983*338*xx#

Set the flash diagnostic time. Replace xx with a number
indicating the desired time in milliseconds, from 200
through 1200. The default time is 700 ms.

*983*808*n#

Set the data transmission mode for Caller ID. Replace n
with 0 for FSK or 1 for DTMF. The default mode is FSK.

• R
 eplace n with 0 for TTY Off mode. Users who can hear and talk can turn
off TTY support.
• R
 eplace n with 1 for TTY Full mode. Users who cannot talk or hear can use
this mode to send and receive text messages through a TTY device.
• R
 eplace n with 2 for VCO mode. Users who can talk but cannot hear can use
this mode to talk through the phone and receive responses via text messages.
• R
 eplace n with 3 for HCO mode. Users who can hear but cannot talk can use
this mode to listen to calls and respond via text messages.

14

15

SPECIFICATIONS

TROUBLESHOOTING
PROBLEM

DEVICE
Model

Z723EL

Dimension

1.11 x 6.30 x 5.51 in.

Weight

Approximately 13.5 oz. (383.5 g)

Frequency

1.1G

Supported Technology

LTE

After turning the Z723EL on, wait 1 to 2
minutes before making a call.
There is no dial tone.
Move the device to a location with better
signal reception.

The connection sounds
distorted/noisy.

BATTERY
Limited Charge Voltage

4.35 V

Type

Lithium-ion

Capacity

2300 mAh

Talk Time

Approximately 3 hours

Standby Time

Approximately 13 hours

SUGGESTED SOLUTION

Remove any electrical appliances that are too
close to the phone or router.
The cable or phone set might be damaged.
Try using a different cable or phone, or
contact the dealer.

There is a busy tone when
Place the phone back on the receiver and
the phone is removed from
try again.
the receiver.
After dialing, there is
no tone.

After dialing, wait 4 to 8 seconds for the call
to connect.

For more assistance, please visit www.zteusa.com.
16

17

REGULATORY AND SAFETY INFORMATION
FCC Compliance

RF Exposure

This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Caution: Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment. In order to avoid the possibility of exceeding the
FCC radiation exposure limits, human proximity to the antenna shall not be less
than 20 cm (8 inches) during normal operation.
The FCC grant can be found under the Display Grant section of http://www.fcc.
gov/oet/fccid after searching on FCC ID: SRQ-Z723EL.

18

CTIA Requirements
• Do not disassemble or open, crush, bend or deform, puncture or shred.
• D
 o not modify or remanufacture, attempt to insert foreign objects into the
battery, immerse or expose to water or other liquids, expose to fire, explosion
or other hazard.
• O
 nly use the battery for the system for which it is specified.
• O
 nly use the battery with a charging system that has been qualified with the
system per CTIA Certification Requirements for Battery System Compliance to
IEEE 1725. Use of an unqualified battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
• D
 o not short circuit a battery or allow metallic conductive objects to contact
battery terminals.
• R
 eplace the battery only with another battery that has been qualified with
the system per this standard, IEEE-Std-1725. Use of an unqualified battery
may present a risk of fire, explosion, leakage or other hazard.
19

REGULATORY AND SAFETY INFORMATION
• P
 romptly dispose of used batteries in accordance with local regulations.
• B
 attery usage by children should be supervised.
• A
 void dropping the device or battery. If the device or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.
• I mproper battery use may result in a fire, explosion or other hazard.
The device shall only be connected to CTIA certified adapters, products
that bear the USB-IF logo or products that have completed the USB-IF
compliance program.

Safety Precautions
Some electronic devices may be susceptible to electromagnetic interference.
Position the device away from TV sets, radios, and other electronic equipment
to avoid electromagnetic interference.
• T he Z723EL may interfere with medical devices such as hearing aids and
pacemakers. Consult a physician or the manufacturer of the medical device
before using the Z723EL.
• P
 lease keep yourself at least 20 cm away from the Z723EL.
• D
 o not use your Z723EL in dangerous environments such as oil terminals
or chemical factories where there are explosive gases or explosive products
being processed.

20

• O
 nly use original accessories, or accessories that are authorized by ZTE, with
the Z723EL. Unauthorized accessories may affect the Z723EL performance,
damage the Z723EL, or cause danger to you.
• D
 o not attempt to dismantle the Z723EL. There are no user serviceable parts.
• D
 o not allow the Z723EL or accessories to come into contact with liquid or
moisture at any time. Do not immerse the Z723EL in any liquid.
• Do not place objects on top of the Z723EL. This may lead to overheating of
the device.
• The device must be placed in a ventilated environment for use.
• D
 o not expose the Z723EL to direct sunlight or store it in hot areas. High
temperature can shorten the life of electronic devices.
• Do
 not allow children to play with the Z723EL or charger.
• Keep

the length of the cable between the Z723EL and the phone less
than 32 feet.
• T he Z723EL is for indoor use only. Do not use the Z723EL outside. Do not
connect telephone extensions that run outside of the building. These can
result in lightning damage to your unit.
WARNING: This product contains a chemical known to the State of
California to cause cancer, birth defects or other reproductive harm.
21

REGULATORY AND SAFETY INFORMATION

WARRANTY

Cleaning and Maintaining

Limited Warranty

• U
 se an antistatic cloth to clean the Z723EL. Do not use chemical or abrasive
cleanser as these could damage the plastic case. Turn off your Z723EL before
you clean it.
• Use the Z723EL within the temperature range of 14°F to 131°F (-10°C to 55°C),
and store within the temperature range of -4°F to 149°F (-20°C to 65°C). The
humidity range is 5% to 95%.
• D
 o not use your Z723EL during a thunderstorm. Remove the main power
pack from the wall socket.
• D
 o not take out your nano-SIM card unnecessarily. The nano-SIM card may be
easily lost or can be damaged by static electricity.

This warranty does not apply to defects or errors in the Product caused by:
i. Reasonable abrasion.
ii.	End User’s failure to follow ZTE’s installation, operation, or maintenance
instructions or procedures.
iii.	End User’s mishandling, misuse, negligence, improper installation,
disassembly, storage, servicing, or operation of the Product.
iv.	Modifications or repairs not made by ZTE or a ZTE-certified individual.
v.	Power failure, surge, fire, flood, accident, action of third parties, or other
event outside ZTE’s reasonable control.
vi.	Usage of third-party products, or usage in conjunction with third-party
products provided that such defects are due to the combined usage.
vii.	Any other cause beyond the range of normal usage intended for the
Product.
End User shall have no right to reject or return the Product, or receive a refund
for the Product from ZTE under the above-mentioned situations.
This warranty is End User’s sole remedy and ZTE’s sole liability for defective
or nonconforming items, and is in lieu of all other warranties, expressed,
implied or statutory, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose, unless otherwise required
under the mandatory provisions of the law.

22

23

WARRANTY
Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental, or
consequential damages resulting from or arising out of or in connection with
use of this product, whether or not ZTE had been advised, knew, or should have
known of the possibility of such damages, including, but not limited to lost
profits, interruption of business, cost of capital, cost of substitute facilities or
product, or any downtime cost.

24

25

26



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