User Manual
GSM Wireless Phone
User Guide
ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: (86) 755 26779999
URL: http://www.zte.com.cn
E-mail: mobile@zte.com.cn
Manual No. : 079584500000
LEGAL INFORMATION
Copyright © 2010 ZTE CORPORATION.
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form
or by any means, electronic or mechanical, including photocopying and microfilm, without
the prior written permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make modifications
on print errors or update specifications without prior notice.
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C h a p t e r 1
Know Your Phone
6
10
LCD Screen
5
4
3
2 8
7
1
9
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Key Instruction
Key Description
1. MENU/SELECT • Enter main menu.
• Select or confirm options in menus.
2. Number • Use these keys to enter numbers and characters.
3. # , * • Perform different functions under different conditions.
4.Scrolling • Press these keys to scroll cursor to the left, right, up or down when
inputting characters or selecting items.
• Default functions in standby mode are set in Settings menu.
5. EXT PWR • Lights up when the phone is connected to external power outlet.
6. NAMES/CLR/BACK • In standby mode, press this key to enter right-bottom submenu on the
screen.
• Press this key to erase character(s) while editing text.
• Press this key to return to the previous page during menu navigation.
7.MESSAGE • This is the shortcut key to enter message menu in standby mode.
8. EXIT • End an active call or reject calls.
• Power on/power off the phone.
9. CALL/REDIAL • Make a call or answer an incoming call.
• In standby mode, press this key to enter recent calls list.
10.HANDS-FREE • If you are using the handset to call and want to transfer the call to the
speakerphone, press this key and hang up the handset to put
conversation on the speakerphone.
• Press this key to end a hands-free call.
Notes:
In this manual, “press” a key means to press the key once, “hold” a key means to press
the key for 2 or 3 seconds.
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C h a p t e r 3
Interface Icons
Icon Description Icon Description
Signal
strength
New message (blinks when memory is full)
Silent Divert always
Power
indicator
Alarm clock
Keypad lock
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C h a p t e r 4
Installation
1. Handset
Connect phone and handset via the phone cord.
2. External power adapter
Plug the external power adapter to the external AC socket.
3. SIM card
Always switch the phone off before removing or inserting SIM card.
Open the bottom cover of the battery. Remove the battery, slide the SIM card into the SIM card
slot. Make sure that the contact area of the card is facing down, and the beveled corner matches
with the SIM card slot. Put in the battery and install the bottom cover.
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C h a p t e r 5
How to Power on/off
To power on the phone, connect phone and external power outlet with the power adapter and
then hold Exit key for about three seconds.
To power off the phone, hold the Exit key till the phone is powered off.
Notes:
It is strongly recommended to connect the phone to external power outlet, and use internal
battery to power your phone only when external power fails or is not available. The phone will
charge the internal battery automatically when it is connected to external power outlet.
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C h a p t e r 6
How to Make a Call
There are two methods for making a call.
The first method:
1. Pick up the handset or press the HANDS-FREE key.
2. Enter the phone number, wait for several seconds to send the call automatically or press
CALL/REDIAL key to make the call.
Select recipient’s number from Phonebook, or press CALL/REDIAL key to select a number
from the recent calls list, then press CALL/REDIAL key to make the call.
The second method:
Enter the number or select recipient’s number from Phonebook, or press CALL/REDIAL key
to select a number from the recent calls list, then press CALL/REDIAL key to make the call.
Notes:
Add the international prefix, country code and area code (without the leading 0) before the
number when making an international call.
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C h a p t e r 7
Voice Mail
Before using voice mail, please contact service provider to confirm that the voicemail has been
activated.
The system automatically sends a message to your phone to inform you that there is a new voice
mail. Read the message and then dial voice mailbox number to listen to your voice mail.
To read or send your voice mail quickly, you set the voice mailbox number first. Pick up the
handset or press HANDS-FREE key, and then hold “1” key to dial voice mailbox number. In
standby mode, you can also hold “1” key directly to dial voice mailbox number.
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C h a p t e r 8
Message
Select Short Message in Menu, and then select Accept.
• Select New message to write message text, select Option to send or save the message.
• Select Inbox to view messages received.
• Select Outbox to view the Only Save or Send and Save messages.
• Select Draftbox to view draft messages.
• Select Voice mail to listen to your voice mail messages, or set the voice mailbox number.
• Select Message settings to make some necessary short message settings.
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Phone Code
Phone code could prevent your phone from unauthorized use. The default phone code is 1234.
Change it to your own as soon as possible.
If you change the default phone code to a new one, remember it or place it at secure place.
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PIN1 Code and PUK Code
• PIN1 code (SIM password): PIN1 code could prevent your SIM card from illegal use. When
PIN1 code is enabled, you should enter the PIN1 code when powering on the phone again.
Change the default PIN1 code to your own as soon as possible.
• PUK code: The SIM card will be locked if you enter a wrong PIN1 code consecutively for several
times. To unlock, you need PUK code.
Notes:
PIN1 code and PUK code may be offered together with the SIM card. If not, contact your service
provider.
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C h a p t e r 11
Text Input
Operation Method
Input letters Multitap Input—“ABC”, “Abc” or “abc”, press
corresponding letter key till the letter appears.
Input words eZiText Input—“Eng”, press the Number keys to
input the characters of the word.
Input digits Numbers Input—“123”, press the Number keys to
input the digits you want directly.
Input symbol Press * key, and then select corresponding symbol by
using Scrolling keys.
Press “1” key till the symbol (common symbols)
appears under Multitap input mode.
Input space Apart from Numbers input mode, press “0” key to add
space.
Erase character Press NAMES/CLR/BACK key.
Erase all the characters Hold NAMES/CLR/BACK key till all the characters
are erased.
Move the cursor Press Scrolling keys.
Change input mode Press # key to change text input mode.
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Menu Function
Hereinafter are brief instructions for menu functions of the phone.
Function Description Selection
Create message Create message and send to others. Menu→ Short Message →New
message
Read message Read message in Inbox, Outbox, Drafts. Menu→ Short Message→
Inbox/Outbox/Drafts
Voicemail Receive and listen to voice mail messages. Set
voice mailbox number.
Menu→ Short Message→ Voice mail
Message settings Make some necessary short message settings. Menu→ Short Message→ Message
settings
Browse contact View contacts of the selected group. Menu→ Phonebook→ Browse
Add contact Save phone number. Menu→ Phonebook→ Create
Search contact Search for a contact entry. Menu→ Phonebook→ Search
Speed dial list View speed dial list. Menu→ Phonebook→ Speed dial
Save to Select contact saving method. Menu→ Phonebook→ Setting→ Save
to
Ring tone Set ring tone for the contact groups. Menu→ Phonebook→ Setting→ Set
group ring tone
Storage status View the number of saved entries and
maximum number of entries capacity in phone
and SIM.
Menu→ Phonebook→ Storage status
Recent calls View or dial all recent calls. Menu→ Call Records→ Missed
call/Outgoing call/Incoming call
Call duration Check the outgoing or incoming duration. Menu→ Call Records→ Call duration
Profiles Set profiles of your phone. Menu→ Settings→ Profiles
Date and Time Set the date and the time. Menu→ Settings→ Clock settings→
Date & Time settings
Date display format Set the date format. Menu→ Settings→ Clock settings→
Date display format
Time display format Set the time format. Menu→ Settings→ Clock settings→
Time display format
Backlight Set the backlight on/off when using the phone. Menu→ Settings→ Back light
Language Set language for the phone. Menu→ Settings→ Phone settings→
Language
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Function Description Selection
Shortcut key Set the scrolling key as shortcut key of some
menu.
Menu→ Settings→ Phone settings→
Shortcut settings
Keypad lock Lock the keypad automatically. Press # key,
then * key to unlock.
Menu→ Settings→ Phone settings→
Auto lock keypad
Minute minder Set minute minder. Menu→ Settings→ Call settings→
Minute beep
Auto dial Set auto dial function. Menu→ Settings→ Call settings→
Auto dial
Call waiting Put the current call on hold to answer the other
incoming call.
Menu→ Settings→ Network service→
Call waiting
Call divert Specify the conditions under which the call
types should be diverted to your voicemail box
or another number.
Menu→ Settings→ Network service→
Call divert
Call barring Restrict the dialing or receiving of certain calls. Menu→ Settings→ Network service→
Call barring
Network Settings Set the way of searching network. Menu→ Settings→ Network service→
Network selection
SIM password Set or change the SIM password. Menu→ Settings→ Security settings→
SIM password
Phone lock Set or change the phone lock code. Menu→ Settings→ Security settings→
Phone lock
Factory settings Switch to the factory default settings. Menu→ Settings→ Security settings→
Factory settings
Version Info View the software version of the phone. Menu→ Settings→ Version Info
Alarm clock Set alarm clock time. Menu→ Tools→ Alarm
Calculator Execute basic math calculation. Menu→ Tools→ Calculator
Services SIM Card Tool Kit (various for different SIM
card).
Menu→ Services
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C h a p t e r 13
Warning and Maintenance
• Some electronic devices are susceptible to electromagnetic interference sent by the phone if
inadequately shielded. Keep using the phone at least 20 cm or as far away as you can from TV
sets, radio and other automated office equipment so as to avoid electromagnetic interference.
• Operating the phone may interfere with medical devices like hearing aides and pacemakers, or
other medical devices in hospital. Consult a physician or the manufacturer of the medical
device before using the phone.
• Be aware of the usage limitation when using the phone at places such as oil warehouses, or
chemical factories, where there are explosive gases or explosive products being processed,
because even if your phone is in idle state, it still transmits radio frequency (RF) energy.
Therefore, power off your phone if required.
• Do not touch the antenna while calling. Otherwise it will affect the quality of calling and waste
battery energy. The damaged antenna will cause slight burn while touching your skin.
• Keep the antenna free from obstructions and position the antenna straight up. This will ensure
best call quality.
• Keep the phone out of the reach of small children. The phone may cause injury if used as a toy.
• Do not put other things on the terminal to avoid overlaying radiator.
• Use original accessories or accessories that are authorized by the manufacturer. Using any
unauthorized accessories may affect your phone’s performance, and violate related national
regulations about telecom terminals, or even endanger your body.
• As your phone can produce electromagnetic field, do not place it near magnetic items such as
computer disks.
• Do not expose your phone to direct sunlight or store it in hot areas. High temperature can
shorten the life of electronic devices.
• Prevent liquid from leaking into your phone.
• Disconnect external power supply and do not use your phone during thunderstorm.
• Unplug the external power adapter or remove battery when your phone is not in use, esp. for a
long period of time.
• It is highly recommended to charge the battery before initial use. The battery might have been
discharged during storage and delivery.
• Do not unplug the connector of the data cable from the phone, and not install or remove battery,
when the power is on.
• Do not attempt to disassemble the phone by yourself. Non-expert handling of the devices may
damage them.
• The phone is non-waterproof, keep it dry and store in shady and cool place.
• If you want to clean your phone, please use clean fabric that is a bit wet or anti-static. Do not
use harsh chemical cleaning solvents or strong detergents to clean your phone, such as
alcohol, dilution agent and benzene. Power off your phone before you clean it.
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Limited Warranty
• This warranty does not apply to defects or errors in the Product caused by:
i. Reasonable Router Appearance Disfiguration.
ii. End User’s failure to follow ZTE’s installation, operation or maintenance instructions or
procedures.
iii. End User’s mishandling, misuse, negligence, or improper installation, disassemble, storage,
servicing or operation of the Product.
iv. Modifications or repairs not made by ZTE or a ZTE-certified individual.
v. Power failures, surges, fire, flood, accident, actions of third parties or other events outside
ZTE’s reasonable control.
vi. Usage of products of third Parties, or usage in conjunction with third party products provided
that such defects is due to the combined usage.
vii. Any other cause beyond the range of normal usage for Products.
End User shall have no right to reject, return, or receive a refund for any product from ZTE
under the above-mentioned situations.
• This warranty is end user’s sole remedy and ZTE’s sole liability for defective or nonconforming
items, and is in lieu of all other warranties, expressed, implied or statutory, including but not
limited to the implied warranties of merchantability and fitness for a particular purpose, unless
otherwise required under the mandatory provisions of the law.
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Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential
damages resulting from or arising out of or in connection with using of this product, whether or
not ZTE had been advised, knew or should have known of the possibility of such damages,
including, but not limited to lost profits, interruption of business, cost of capital, cost of substitute
facilities or product, or any downtime cost.
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Troubleshooting
If your phone appears following phenomenon in the process of application, read following relative
information at first. If the problems still can not be solved, please contact with the distributor or
service provider.
Problem Check Point
When switching on the phone, it prompts “Enter PIN
1”.
Input your PIN code which offered with SIM card
together. If you have changed PIN code, input the
new PIN code.
When switching on the phone, it prompts “Emergency
Only”.
Check whether valid SIM card is inserted or not.
When switching on the phone, it prompts “Enter
phone code”.
Enter lock code you set already to unlock the phone.
No ring tone prompt for a incoming call. Check volume setting of ring tone.
No display on screen when disconnect external power
supply.
Check whether the battery has electricity, or it is
damaged; or power on the phone again.
Press CALL/REDIAL key, but no number is sent. Check whether you have set call barring.
Certain call cannot be received. Check whether the number is restricted.
Cannot send short messages. Check the network condition, or message center
setting.
Other abnormal phenomenon. First refer to the user manual, and then check whether
the power is connected correctly or not. If there is no
problem, restart the phone.
ZTE WP657 User Guide
18 Confidential and Proprietary Information of ZTE CORPORATION
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