Zebra Technologies ES405B ENTERPRISE SMARTPHONE User Manual 3

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Document ID	1264017
Application ID	yWqCGO6uzCiq+nlilF3rFw==
Document Description	Users Manual 3
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	220.17kB (2752122 bits)
Date Submitted	2010-04-09 00:00:00
Date Available	2010-11-03 00:00:00
Creation Date	2010-03-12 16:47:06
Producing Software	Acrobat Distiller 9.3.0 (Windows)
Document Lastmod	2010-03-18 17:07:58
Document Title	MC9500-K Mobile Computer User Guide (P/N 72E-118501-01 Rev. A)
Document Creator	FrameMaker 8.0
Document Author:	Motorola, Inc.

Chapter 7 Bluetooth
Introduction
Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS)
radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 meters (30 feet))
communication and low power consumption.
ES400s with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other
Bluetooth enabled devices such as printers, access points, and other Enterprise Smart Phones. To use the ES400
as a modem, create a dial-up modem connection between a computer and ES400.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries
during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
• Channel Classification - A method of detecting an interference on a channel-by-channel basis, or pre-defined
channel mask.
• Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
• Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
• Channel Maintenance - A method for periodically re-evaluating the channels.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH
coexistence allows Motorola Enterprise Smart Phones to operate in any infrastructure.
The Bluetooth radio in this ES400 operates as a Class 2 device power class. The maximum output power is 2.5
mW and the expected range is 10 meters (32.8 feet). A definition of ranges based on power class is difficult to
obtain due to power and device differences, and whether one measures open space or closed office space.
NOTE
It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is
required.
7-2
ES400 Mobile Computer User Guide
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified. This
allows application developers to define security mechanisms tailored to their specific need. Link-level security
occurs between devices, not users, while application-level security can be implemented on a per-user basis. The
Bluetooth specification defines security algorithms and procedures needed to authenticate devices, and if needed,
encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth
while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key that is used to authenticate the
devices and create a link key for them. Entering a common PIN number in the devices being paired generates the
initialization key. The PIN number is never sent over the air. By default, the Bluetooth stack responds with no key
when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth devices
is based-upon a challenge-response transaction. Bluetooth allows for a PIN number or passkey that is used to
create other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to
authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the
Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
• Perform pairing in a secure environment
• Keep PIN codes private and don't store the PIN codes in the ES400
• Implement application-level security.
The Microsoft stack supports Smart-pairing. For detailed information, refer to the Microsoft MSDN.
Bluetooth
7-3
Bluetooth Configuration
The following services are supported:
• OBEX Object Push Services
• Hands-Free Audio Gateway Services
• Serial Port Services
• Personal Area Networking Services
• PBAP Services
• Dial-Up Networking Services
• HID Client Services
• A2DP/AVRCP Services
• File Transfer profile
• General Audio/Video Distribution Profile
• SIM Access Profile
• Headset Profile
• Generic Object Exchange Profile
• Service Discovery Access profile
• Generic Access Profile.
The following COM ports available:
• COM5
• COM9.
Bluetooth Power States
Cold Boot
Performing a cold boot retain the state of the Bluetooth radio prior to the cold boot.
Warm Boot
Performing a warm boot retain the state of the Bluetooth radio prior to the warm boot.
Suspend
When there is an active Bluetooth connection, the Bluetooth radio goes into low power mode maintaining the active
connection. When there is no active connection, the Bluetooth radio turns off.
7-4
ES400 Mobile Computer User Guide
NOTE
If there is an active Bluetooth connection between the ES400 and another Bluetooth device and there is no
data activity, the ES400 will timeout. However, if the user presses the Power button on the ES400, the ES400
will suspend (except when on a call) and upon receiving data from a remote Bluetooth device, the ES400 will
wake from suspend mode. For example, headset redial or Bluetooth scanner sending data to the ES400.
Resume
When the ES400 resumes, Bluetooth turns on if it was on prior to suspend.
Turning Bluetooth On and Off
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the
radio is off, other Bluetooth devices cannot see or connect to the ES400. Turn on the Bluetooth radio to exchange
information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity.
NOTE
To achieve the best battery life turn off radios not in use.
Enabling Bluetooth
To enable Bluetooth:
1.
Tap Wireless Manager and then tap the Bluetooth bar or
Tap Start > Setting > Bluetooth icon > Mode tab.
Figure 7-1 Bluetooth Mode Tab
2.
Check the Turn On Bluetooth checkbox.
3.
Tap OK.
Disabling Bluetooth
To disable Bluetooth:
1.
Tap Wireless Manager and then tap the Bluetooth bar or
Tap Start > Setting > Bluetooth icon > Mode tab.
Bluetooth
2.
Un-check the Turn On Bluetooth checkbox.
3.
Tap OK.
7-5
Discovering Bluetooth Device(s)
The ES400 can receive information from discovered devices without bonding. However, once bonded, the ES400
and a bonded device exchange information automatically when you turn the Bluetooth radio on. See Bonding with
Discovered Device(s) on page 7-34 for more information.
To find Bluetooth devices in the area:
1.
Ensure that Bluetooth is enabled on both devices.
2.
Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3.
Ensure that the two devices are within 30 feet (10 meters) of one another.
4.
Tap Start > Settings > Bluetooth icon > Devices tab.
Figure 7-2 Bluetooth - Devices Tab
5.
Tap Add new device. The ES400 begins searching for discoverable Bluetooth devices in the area.
6.
Select a device from the list.
Figure 7-3 Select a Bluetooth Device
7.
Tap Next. The Enter Passcode window appears.
7-6
ES400 Mobile Computer User Guide
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
Figure 7-4 Enter Passcode
8.
Enter the Passcode on the other device. The device is added to the Bluetooth list.
Figure 7-5 Bluetooth Connection Confirmation
You are prompted to enter a passcode. If the device has a specific passcode, enter it in the Passcode field and
tap Next. If the device does not have a specific passcode, enter a passcode in the Passcode field and tap
Next. The Bluetooth radio tries to connect with the device.
9.
If you created a passcode, you will be prompted by the other device to enter the same passcode. Enter the
created passcode to establish a paired connection. (If you entered a passcode from the device, you shouldn’t
have to do anything on the other device.)
10. When the connection is complete, a list of matching and supported services on the device appears.
11. Select the services you want to use and tap Finish. The services on the new devices have to be selected or
else the pairing won’t include those services, even though the devices are paired. If services are not selected,
you will be continually reprompted for the passcode from the device.
12. The device appears in the list on the main window.
After the passcodes have been accepted on both sides, you have a trusted (“paired”) connection.
Bluetooth
7-7
Available Services
NOTE
Some devices might not require a PIN. This depends upon the device’s authentication.
The ES400 with Microsoft Bluetooth stack offers the following services:
• OBEX Object Push Services via Beam
• Hands-Free Audio Gateway Services
• Serial Port Services
• Personal Area Networking Services
• PBAP Services
• Dial-up Networking
• HID Client
• A2DP/AVRCP.
See the following sections for information on these services.
Object Push Services via Beam
NOTE
You can only send files to a remote device using the Beam function.
Use the OBEX Push Service to send files and contacts to another Bluetooth device. To transfer files between the
ES400 and another Bluetooth enabled device:
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > File Explorer.
4.
Navigate to the file to transfer.
5.
Tap and hold on the filename until the pop-up menu appears.
Figure 7-6 File Explorer Window
7-8
ES400 Mobile Computer User Guide
6.
Select Beam File. The ES400 searches for Bluetooth devices in the area.
7.
Tap Tap to send next to the Bluetooth device to send the file to. The ES400 communicates with the device and
send the file. When completed, Tap to send changes to Done.
Figure 7-7 Beam File Window
To transfer a contact between the ES400 and another Bluetooth enabled device:
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > Contacts
4.
Navigate to the contact to transfer.
5.
Tap and hold on the contact until the pop-up menu appears.
Figure 7-8 Contact Window
6.
Select Send Contact > Beam. The ES400 searches for Bluetooth devices in the area.
7.
Tap Tap to send next to the Bluetooth device to send the file to. The ES400 communicates with the device and
send the contact. When completed, Tap to send changes to Done.
Bluetooth
7-9
Internet Sharing
Internet Sharing allows the user to connect a computer or laptop to the ES400 and use the ES400 as a modem to
connect to an office network or ISP.
To use ES400 as a modem using Bluetooth:
1.
Ensure that the device is not connected to the computer or laptop.
2.
On the ES400, ensure that the Phone is on and a data connection is configured.
3.
Tap Start > Internet Sharing.
4.
In the PC Connection list, select Bluetooth PAN.
5.
In the Network Connection list, select the connection type.
Select the network connection that the device should use to connect to the Internet.
6.
Tap Connect.
7.
On the computer or laptop, setup a Bluetooth PAN with your device.
a.
Select Start > Control Panel > Network Connections.
b.
Under Personal Area Network, select Bluetooth Network Connection.
c.
Right-click on Bluetooth Network Connection and select View Bluetooth network devices.
d.
In the Bluetooth Personal Area Network Devices window select your device.
e.
Click Connect. The computer connects to the device via Bluetooth.
NOTE
If your computer is Bluetooth-enabled and you select Bluetooth as the PC connection, you must initiate and
complete the Bluetooth PAN partnership before Internet Sharing will work. For more information, refer to
Windows Help and Support.
8.
To verify, on the PC or laptop, launch Internet Explorer and open a web site.
9.
To end dial-up networking, on the ES400 tap Disconnect.
Hands-free Services
To connect to a Bluetooth headset:
NOTE
Newer Bluetooth headsets are device dependant and remember the last device they connected to. If problems
occur while connecting to the headset, place the headset in discovery mode. Refer to the headset user manual
for more information.
Only WAN audio is routed to the headset. System audio is still emitted through the ES400 speaker.
You can accept calls and re-dial using the Hands-free profile.
Hands-free profile does not support 3-way calling.
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > Settings > Bluetooth icon.
7 - 10 ES400 Mobile Computer User Guide
4.
Tap New device. The ES400 searches for Bluetooth devices in the area.
5.
Select the headset name and tap Next. The Passcode window appears.
6.
Enter the headset’s passcode.
7.
Tap Next. The ES400 connects to the headset. Refer to the headset user manual for instructions on
communicating with a Bluetooth device.
NOTE
During an active connection, the ES400 cannot go into suspend mode when the Power Button is pressed.
A message appears notifying the user.
Once the WAN call is disconnected (with Hands-free profile) the Power button is enabled.
Headset icon
Figure 7-9 WWAN Bluetooth Audio Notification Dialog Box
Serial Port Services
Use the wireless Bluetooth serial port connection as you would a physical serial cable connection. Configure the
application that will use the connection to the correct serial port.
To establish a serial port connection:
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > Settings > Bluetooth icon > Devices tab.
4.
Tap Add new device. The ES400 begins searching for discoverable Bluetooth devices in the area.
5.
Select a device from the list.
6.
Tap Next. The Enter Passcode window appears.
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
7.
Enter the Passcode and the tap Next. The device is added to the Bluetooth list.
8.
In the device list, tap the serial device. The Partnership Settings window displays.
9.
Select the Serial Port checkbox.
Bluetooth 7 - 11
10. Tap Save.
11. Tap COM Ports tab.
12. Tap New Outgoing Port. The add device window appears.
13. Select the serial device in the list and then tap Next.
14. Select a COM port from the drop-down list.
15. Tap Finish.
NOTE
No connection is made at this point. An application must open the selected COM port to trigger Microsoft
Bluetooth stack to open the connection.
ActiveSync Using Serial Port Services
Use the wireless Bluetooth serial port connection for ActiveSync just as you would a physical serial cable
connection. You must configure the application that will use the connection to the correct serial port.
To set up a Bluetooth ActiveSync connection:
Before setting up a Bluetooth ActiveSync connection, configure the Bluetooth function of your device.
NOTE
For additional security, disable network bridging on the computer (specifically, bridging to a Remote NDIS
adapter) before connecting to the computer to pass though to the Internet or a network. For more information
on network bridging, see Windows Help on your computer.
The instructions below are for computers that support the Windows XP SP2 or later version operating system.
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
On the computer, click Start > Settings > Control Panel.
4.
Double-click Bluetooth Devices.
5.
On the Options tab, select the Turn discovery on and Allow Bluetooth devices to connect to this
computer checkboxes.
7 - 12 ES400 Mobile Computer User Guide
Figure 7-10 Computer Bluetooth Devices Window
6.
On the COM Ports tab, click Add.
7.
Select the Incoming (device initiates the connection) option, then click OK.
Note the number of the COM port that was added.
8.
Click OK.
9.
Click Start > All Programs > Microsoft ActiveSync.
10. Click File > Connection Settings.
Figure 7-11 ActiveSync Connection Settings
11. On the Allow connections to one of the following drop-down list, select the COM port with the number you
noted earlier.
12. On the ES400, tap Start > ActiveSync.
13. Tap Menu > Connect via Bluetooth.
Synchronization is automatically initiated. The ActiveSync icon appears on the lower right corner of the Today
screen.
Bluetooth 7 - 13
If an Authentication is required, the Enter Passcode screen appears, type an alphanumeric passkey (PIN
code), then tap Next; enter the same passkey on the other device.
The passkey is recommended for enhanced security. Your passkey must be between 1 to 16 alphanumeric
characters.
If you do not want to use a passkey, tap Next.
14. To disconnect the ActiveSync connection, tap the ActiveSync icon on the Today screen.
15. Tap Disconnect.
Phone Book Access Profile Services
Phone Book Access profile (PBAP) is used to synchronize contacts between a remote device and the ES400. To
establish an PBAP synchronization:
1.
Ensure that Bluetooth is enabled and discoverable on both devices.
2.
Ensure that the two devices are within 30 feet (10 meters) of one another.
3.
Tap Start > Settings > Bluetooth icon > Devices tab.
4.
Tap Add New Device.The ES400 searches for a Bluetooth device, such as a car kit.
5.
Select a device from the list.
6.
Tap Next. The Enter Passcode window appears.
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter Passcode
window does not appear.
7.
Enter the Passcode and the tap Next. The device is added to the Bluetooth list.
8.
A dialog box appears requesting if you want to transfer contacts to the car kit.
9.
Select Yes or No.
10. If Yes is selected, contacts from the ES400 are transferred to the car kit.
Dial-Up Networking Services
Dial-up networking allows the user to connect a PC or laptop to the ES400 and use the ES400 as a modem to
connect to an office network or ISP.
Before setting up dial-up networking, obtain dial-up information and other necessary settings (username, password
and domain name, if required) for the office network or ISP. To create a new Bluetooth connection:
1.
Ensure the ES400 is discoverable and connectable.
2.
On the PC or laptop, set up Bluetooth according to the manufacturer’s instructions.
3.
On the PC or laptop Bluetooth software, search for the ES400 and select the Dial-up Networking service.
4.
Using dial-up software on the PC or laptop, connect to the ES400.
5.
The ES400 phone function dials the ISP number and connects to the ISP.
6.
To verify, on the PC or laptop, launch Internet Explorer and open a web site.
7 - 14 ES400 Mobile Computer User Guide
Connect to a HID Device
The ES400 can connect to an Human Interface Device (HID) device such as a Bluetooth keyboard or mouse:
1.
Ensure that Bluetooth is enabled on both devices.
2.
Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3.
Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4.
Tap Start > Settings > Bluetooth icon > Devices tab.
5.
Tap Add new device. The ES400 begins searching for discoverable Bluetooth devices in the area.
6.
Select a HID device from the list.
7.
Tap Next. The Enter Passcode window appears. Refer to the device’s User Manuals for more information.
NOTE
8.
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
Tap Connect. The ES400 connects to the HID device.
A2DP/AVRCP Services
A2DP/AVRCP is used to connect to a high-quality stereo headset:
1.
Ensure that Bluetooth is enabled on both devices.
2.
Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3.
Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4.
Tap Start > Settings > Bluetooth icon > Devices tab.
5.
Tap Add new device. The ES400 begins searching for discoverable Bluetooth devices in the area.
6.
Select a stereo headset from the list.
7.
Tap Next. The Enter Passcode window appears. Refer to the device’s User Manuals for more information.
NOTE
8.
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
Tap Connect. The ES400 connects to the stereo headset.
For stereo headsets that can use hands-free services, connect to the hands-free service after connecting to the
A2DP service:
1.
Tap Start > Settings > Bluetooth icon > Devices tab.
2.
Tap Add new device. The ES400 begins searching for discoverable Bluetooth devices in the area.
3.
Select a stereo headset from the list.
4.
Tap Next. The Enter Passcode window appears. Refer to the device’s User Manuals for more information.
NOTE
If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
Bluetooth 7 - 15
5.
Tap Connect. The ES400 connects to the stereo headset.
7 - 16 ES400 Mobile Computer User Guide
Chapter 8 Using GPS Navigation
Introduction
The ES400 includes Global Positioning System (GPS) technology using the SiRFstar III chipset. GPS technology
is based on a worldwide system of GPS satellites orbiting the earth that continuously transmit digital radio signals.
These radio signals contain data on the satellites’ locations and their exact clock time and are used to determine
your location on the earth.
WARNING!
When using the ES400 in a vehicle, it is the user’s responsibility to place, secure and use in a
manner that will not cause accidents, personal injury or property damage or obstruct their view. It
is the responsibility of the driver to operate the vehicle in a safe manner, maintain observation of
all driving conditions at all times, and not become distracted by the device to the exclusion of safe
driving practices. It is unsafe to operate the controls of the device while driving.
Software Installation
Third-party GPS navigation software is required. Evaluation software is available from various suppliers. For
example; VisualGPS, visit: http://www.visualgps.net/VisualGPSce/
If interested in purchasing GPS navigation software check with the GPS software vendor (before purchasing,
downloading, or installing any software) to determine that the application is compatible with the ES400. Refer to the
application’s user guide for application installation and setup information.
ES400 GPS Setup
The GPS-enabled ES400 uses Microsoft Windows Mobile 6.5, so the operating system automatically manages
access to the GPS receiver to allow multiple programs to simultaneously access GPS data.
By default, the MC75A has the following settings:
1. Tap Start > Settings > System > External GPS icon.
2. In the Programs tab, the GPS program port is set to None.
3. In the Hardware tab, the GPS hardware port is set to COM8.
8-2
ES400 User Guide
To access the GPS receiver from multiple programs simultaneously, the user can either use the Microsoft GPS API
or change the GPS program port setting and access the GPS program port in the multiplexed way.
Operation
Acquiring satellite signals may take several seconds to a few minutes. It is best to be outside and have a clear,
unobstructed view of the sky. Without a clear view, acquisition takes much longer and could result in the ES400
being unable to compute the initial position quickly. When operating the device indoors access to the GPS signals
may be limited or unavailable.
NOTE
When using a GPS navigation application, ensure that the ES400 does not go into suspend mode. If the ES400
suspends then the power to the GPS radio is removed. Upon resume the GPS receiver must reacquire a valid GPS
signal, resulting in a a delay of positional information.
GPS Maps on microSD Cards
GPS navigation software vendors may sell maps on microSD cards. If using a microSD card with the GPS
navigation software install the microSD memory card using procedure in Installing a microSD Card on page 1-2.
Answering a Phone Call While Using GPS
If you receive a phone call while using your GPS navigation software:
1.
Answer the phone call by pressing the Answer button.
2.
Once you end the phone call, press the End Call button to resume the audio on the GPS software.
NOTE
Anytime you are using GPS on the ES400 and you receive a phone call, the audio on the GPS navigation software
is muted until you finish the call.
Losing the GPS Signal While in a Vehicle
GPS performance on the ES400 may be affected if the vehicle has thermal glass windows and windshields, which
can block the ES400 from receiving a GPS signal from satellites. To improve GPS signal strength, place the ES400
where there is a clear view of the sky. A direct line of sight is required between the ES400 and the GPS satellites to
access information from the satellites.
The Global Positioning System (GPS) is a system that allows the user to track their position anywhere on the earth.
Assisted GPS
GPS can be used in stand-alone or Assisted GPS (A-GPS) modes. A Stand-alone GPS receiver downloads data
from GPS satellites. In certain environments, it can take several minutes to get a fix. By using GPS Location
servers, A-GPS dramatically reduces the TTFF (Time To First Fix) and improves the sensitivity of GPS receivers by
providing them with data that they would ordinarily have to download from the GPS satellites. With the A-GPS data,
GPS receivers can operate faster and more reliably.
A-GPS follows the Secure User Plane Location (SUPL) protocol which allows a mobile device to communicate with
a SUPL server. Refer to the EMDK Help file for information on setting up SUPL on the ES400.
Chapter 9 Settings
Introduction
Personalizing Your ES400
Time and Date
Regional Settings
Locking the ES400
You can lock the ES400 by disabling key presses and screen tap or by requiring a password or finger swipe.
There are two types of locking features available; the standard Microsoft lock and the Motorola lock.
To select either the Microsoft lock or the Motorola lock:
1.
Tap Start > System > Lock Switch.
2.
Tap the Select Lock soft key.
3.
Select either Moto lock or Microsoft lock.
4.
Tap OK.
9-2
ES400 Mobile Computer User Guide
Microsoft Locking
Locking the ES400 turns off keyboard and touch screen functionality. This is helpful when the ES400 is turned on
and you want to prevent accidental key presses.
To lock the device, tap Start > Lock.
Device Unlocked Icon
Device Locked Icon
Figure 9-1 Device Locked/Unlocked Icons
To unlock the device and free it for use, tap Unlock.
Figure 9-2 Unlock Device Window
Tap Unlock on the Unlock window.
NOTE
You can make emergency calls even when the ES400 is locked. See XXXXXXXX for more information.
Password Locking
Use the Password window to set a password to disable unauthorized access to the ES400.
NOTE
1.
If the device is configured to connect to a network, use a strong (difficult to figure out) password
to help protect network security. Password cracking tools continue to improve and the
computers used to crack passwords are more powerful than ever.
Tap Start > Settings > Personal tab > Lock icon > Password tab.
Settings
9-3
Figure 9-3 Password Window - Password Tab
2.
Select Prompt if device unused for check box to enable password protection.
3.
From the drop-down list, select a time value for the protection to take affect after non-use.
4.
From the Password type: drop-down list, select either Simple PIN or Strong alphanumeric.
5.
For a simple password, enter a four-digit password in the Password field.
For a stronger password:
a.
Enter a seven character password in the Password: field. A strong password must contain at least seven
characters and contain at least three of the following: uppercase and lowercase letters, numerals, and
punctuation.
b.
Re-enter the password in the Confirm: field.
6.
Tap OK.
7.
To set a hint to remember the password, tap the Hint tab.
Figure 9-4 Password Window - Hint Tab
8.
In the text box, enter a hint for a password reminder.
9.
Tap OK.
When the ES400 is not used for a period of time and the user tries to access the device, the Lock window appears.
9-4
ES400 Mobile Computer User Guide
Figure 9-5 Lock Window
1.
Slide the Lock butoon to the left or right.
2.
Enter the password to un-lock the device.
Figure 9-6 Enter Password Window
3.
Tap the Unlock icon.
Motorola Locking
With the Motorola Lock you can use a password or fingerprint swipe to un-lock the device.
Tap Start > Lock.
Settings
9-5
Figure 9-7 Motorola Lock Settings Window
Pasword Locking
1.
Tap Password type to toggle between Simple and Strong.
2.
For a simple password:
a.
enter a four-digit password in the Password field.
b.
Re-enter the password in the Confirm: field.
For a stronger password:
3.
c.
Enter a seven character password in the Password: field. A strong password must contain at least seven
characters and contain at least three of the following: uppercase and lowercase letters, numerals, and
punctuation.
d.
Re-enter the password in the Confirm: field.
To set a hint to remember the password, tap the Hint button.
Figure 9-8 Password Window - Hint Tab
4.
In the text box, enter a hint for a password reminder.
5.
Tap OK.
Finger Swipe Locking
To enable device un-locking using a fingerprint swipe:
9-6
ES400 Mobile Computer User Guide
1.
Tap Add fingerprint.
Figure 9-9 Add Fingerprint Window
2.
Select a finger and slide the fingerprint across the fingerprint reader in a downward motion starting at the
bottom of the fingerprint.
3.
When the fingerprint is read successfully, a green checkmark appears in the first box.
4.
Repeat swiping your fingerprint three more times.
5.
If a red X appears in the box, re-swipe your fingerprint.
You can add up to 10 fingerprints.
Editting Fingerprint Swipes
After enrolling fingerprints you change edit the enrolled finterprint.
1.
Select the fingerprint to edit.
2.
In the text box, change the name associated with this finterprint.
3.
Tap Change fingerprint to edit the fingerprint data.
4.
Swipe a new fingerprint.
5.
Tap Program launched to select a program to automatically launch when you swipe a perticular fingerprint.
6.
To remove a fingerprint, tap Remove fingerprint.
7.
Tap Yes to confirm deleting the finerprint.
Edit Lock Screen
When the device suspends and you try to resume, the Motorola Lock screen appears.
Settings
Figure 9-10 Motorola Lock Screen
You can change what information appears on the screen.
Tap Edit Lock Screen.
Figure 9-11 Edit Lock Screen Window
Select the item to display on the Lcok screen. A yellow target appears when the item is enabled.
Tap OK when done.
Audio Feedback
To enable an audio sound to be heard upon a successful finger swipe:
Tap Audio feedback.
To change the fingerprint tap the
Sound Settings
Ringer
Enabling Sounds
9-7
9-8
ES400 Mobile Computer User Guide
Vibrate
Settings
9-9
Backlight and Keylight Settings
The Display brightness automatic/manual setting shall provide the ability to automatically detect the brightness in a
specific environment.
Tap Start > Settings > System > Backlight & Keylight icon.
Figure 9-12 Backlight & Keylight - Battery Power Window
Battery Power Tab
Use the Battery Power tab to set the backlight and keylight settings when the ES400 is on battery power.
Display Time-out
Sets the time of inactivity before the screen backlight turns off. select between 10 sec., 30 sec., 1 Min. (default), 3
min. and Off.
Display On
Set the display to turn on upon a key or screen touch. Toggle between Touch only and Any input (default).
Display Brightness
Sets the brightness of the display.
Keylight Time-out
Sets the time of inactivity before the screen keylight turns off. Select between 10 Sec., 30 Sec., 1 Min., 3 Min., Off,
Follow display (Default).
Keylight On
Set the keylight to turn on upon a key or screen touch. Select between Keylight on: Toggle- Touch Only, Any Input
(Default). Keylight on is disabled if Keylight time-out is Off. “Touch only” shall be any action/touch of the touch
screen; “Any input” shall be either touching the screen, or pressing any key (keypad or side keys).
External Power Tab
Use the External Power tab to set the backlight and keylight settings when the ES400 is on external power.
9 - 10 ES400 Mobile Computer User Guide
Figure 9-13 Backlight & Keylight - External Power Window
Display Time-out
Sets the time of inactivity before the screen backlight turns off. 1 Min., 3 Min., 5 Min., 10 Min., None (Default).
Display On
Set the display to turn on upon a key or screen touch.
Display Brightness
Sets the brightness of the display.
Keylight Time-out
Sets the time of inactivity before the screen keylight turns off. 1 Min., 3 Min., 5 Min., 10 Min., None, Follow Display
(Default).
Keylight On
Set the keylight to turn on upon a key or screen touch. Touch Input or Any Input (default)
Brightness
Location Settings
ES400 Setup Options
Settings 9 - 11
End Running programs
Shortcuts
Auto Answer Mode
Setting Smart Dialing
Accelerometer
Provides the ability to customize the accelerometer behaviors when in a call or using the display. The
Accelerometer application provides the ability to track the events and to show a shortcut in the Windows Mobile
Classic home screen.
The Accelerometer takes the existing IST application and provides finger friendly assistance and simplicity.
The Accelerometer has the following value adds:
The user shall have the ability to set behaviors when the device is in motion, has a certain orientation of if the
device is face down.
Display Tab
The user shall have the ability to conserve battery life when using accelerometer behaviors and to set the device to
automatic operations.
Start > Settings > System > Accelerometer icon.
9 - 12 ES400 Mobile Computer User Guide
Figure 9-14 Accelerometer - Display Window
Suspend when face down
Places the ES400 in suspend mode when it is placed face down.
Wake when moved
Wakes the ES400 from suspend mode when the device is moved.
Screen Rotation
Enable or disable screen rotation.
The screen can be rotated between portrait and landscape modes automatically, depending on the physical
orientation of the ES400. For example, if the ES400 is rotated 90° counterclockwise, the display rotates
counterclockwise 90° so that the screen display appears correct.
Audio Tab
The user shall have the ability to set the ringer when the device is face down, set speaker and hold settings when
the user is in a phone call.
Figure 9-15 Accelerometer - Audio Window
Settings 9 - 13
Audio on face down
Select between Silent, Vibrate or No change (default)
In call face up
Toggle between Speaker on and no effect (default)
In call face down
Toggle between Call Hold or No Effect (default)
Programs Tab
The user shall have the ability to set the device navigational motions.
Figure 9-16 Accelerometer - Programs Window
Navigation
Select between Page Scroll, List Scroll, Program Switch or Off (default)
Log Tab
The user shall have the ability to view the fall counts of the device.
9 - 14 ES400 Mobile Computer User Guide
Figure 9-17 Accelerometer - Log Window
Fall Count - Toggle between On and Off (default)
About Tab
The user shall have the ability to view accelerometer information.
Figure 9-18 Accelerometer - About Window
Icon shortcut - Toggle between On and Off (default)
Sensor - Lists the sensor type.
Firmware version - Lists the firmware version.
Driver version - Lists the driver version.
Sensor ID - Lists the sensor ID number.
Status - Displays the status of the accelerometer.
Settings 9 - 15
Optical Mouse Settings
Lock Switch
LAN
9 - 16 ES400 Mobile Computer User Guide
Master Reset
The Master reset/clear application allows the user to restore the device back to default settings and remove
personal information off of the device.
Settings 9 - 17
Touch Vibration
Settings Folder
Table 9-1 lists applications pre-installed on the ES400. Tap Start > Settings to open the Settings.
Table 9-1 Setting Applications
Icon
Name
Description
Bluetooth
Turn on Bluetooth, set the ES400 to visible mode and scan for other
Bluetooth devices in the area.
Lock
Set a password for the ES400.
Clock & Alarms
Set the device clock to the date and time of your locale or to a visiting
time zone when you’re traveling. Alarms can also be set at specified
days and times of a week.
Power
Check battery power and set the time-out for turning off the display to
conserve battery power.
Today
Customize the appearance of the Today screen and the information to
display on it.
Sounds & Notifications
Enable sounds for events, notifications, and more, and set the type of
notification for different events.
Connections Folder
Contains connection applications.
System Folder
Contains system applications.
9 - 18 ES400 Mobile Computer User Guide
Table 9-1 Setting Applications (Continued)
Icon
Name
Personal Folder
Description
Contains personal applications.
Microsoft My Phone
Connections Folder
Beam
Set the ES400 to receive incoming IrDA beams.
Domain Enroll
Connections
Set up one or more types of modem connections for your device, such
as phone dial-up, GPRS, Bluetooth, and more, so that your device can
connect to the Internet or a private local network.
Phone Network Setup
USB to PC
Enables or disables the enhanced network connectivity.
USB Connect
Wi-Fi
Setup wireless network connection and customize settings.
WLAN Options
Wireless Manager
Enables or disables the ES400’s wireless radios and customizes Wi-Fi,
Bluetooth and Phone settings.
Settings 9 - 19
Table 9-1 Setting Applications (Continued)
Icon
Name
Description
Personal Folder
Buttons
Assign a program to a button.
Input
Set options for each of the input methods.
Holster
Nav pad
Phone
Owner Information
Enter personal information on the ES400.
System Folder
About
View basic information such as the Windows Mobile® version and type
of processor used on the ES400.
Backlight
Set the display backlight time-out and adjust brightness.
Accelerometer
Backlight & Keylight
9 - 20 ES400 Mobile Computer User Guide
Table 9-1 Setting Applications (Continued)
Icon
Name
Certificates
Description
See information about certificates installed on the ES400.
Cellular Network
Options
Customer Feedback
Submit feedback on the Windows Mobile 6 software.
Encryption
Allow files on a storage card to be encrypted. Encrypted files are
readable only on your device.
Device information
Error Reporting
Enable or disable the device's error reporting function. When this
function is enabled and a program error occurs, technical data about
the state of the program and your computer is logged in a text file and
delivered to Microsoft's technical support if you choose to send it.
Keylight
External GPS
Set the appropriate GPS communication ports, if required. You may
need to do this when there are programs on your device that access
GPS data or you have connected a GPS receiver to the ES400.
Lock Switch
Memory
Check the device memory allocation status and memory card
information and stop currently running programs.
Managed Programs
Displays the programs that were installed on the ES400 using Mobile
Device Manager.
Settings 9 - 21
Table 9-1 Setting Applications (Continued)
Icon
Name
Description
Regional Settings
Set the regional configuration to use, including the format for displaying
numbers, currency, date, and time on the ES400.
Screen
Change the screen orientation, re-calibrate the screen, and change the
screen text size.
Remove Programs
Remove programs that you installed on the ES400.
Task Manager
Stop running programs.
Program Shortcuts Setup
Program Window Setup
9 - 22 ES400 Mobile Computer User Guide
Chapter 10 Accessories
Introduction
Table 10-1 lists the accessories available for the ES400 Series Enterprise Smart Phone.
Table 10-1 ES400 Accessories
Accessory
Part Number
Description
Cradles
Single Slot USB Cradle
Charges the ES400 main battery. Synchronizes the ES400
with a host computer through a USB connection.
Vehicle Cradle
Installs in a vehicle and charges the ES400 main battery.
Chargers
Auto Charge Cable
Charges one ES400 in a vehicle.
Miscellaneous
1540 mAh Battery
Replacement battery.
3080 mAh Battery
Replacement battery.
1540 mAh Battery Kit
Replacement battery door and stylus.
3080 mAh Battery Kit
Replacement battery door and stylus.
1540 mAh Battery Kit
Replacement battery, battery door and stylus.
3080 mAh Battery Kit
Replacement battery, battery door and stylus.
1X Stylus Kit
Replacement Stylus (3-pack)
2X Stylus Kit
Replacement Stylus (3-pack)
Soft Holster
Screen Protector Kit
10 - 2 ES400 User Guide
Single Slot USB Cradle
The Single Slot USB Cradle provides 5.4 VDC power for operating the ES400 and synchronizes information
between the ES400 and a host computer.
Communication and Charging the ES400 Battery
To charge the ES400 battery and to communicate with a host computer:
1.
Ensure that the cradle is connected to power and to a host computer.
Figure 10-1 Cradle Setup
The ES400’s Battery Status LED indicates the status of the battery charging in the ES400. See Table 2-6 on page
2-7 for charging status indications. The 1500 mAh battery fully charges in less than three hours and the 3000 mAh
battery fully charges in less than six hours.
Accessories 10 - 3
Vehicle Holder
WARNING!
Some countries prohibit the mounting of any electronic device in any location on the vehicle
dashboard. Be sure to check your local laws acceptable mounting areas before installing the
auto mounting kit.
Installation Reminders
Figure 10-2 Vehicle Holder Mounting
• Do not mount the vehicle holder where it will obscure the driver’s view of the road.
• Do not mount the vehicle holder near the driver seat air bag deployment area.
• Do not place the ES400 on top of the dashboard or anywhere without securing it in the vehicle holder.
• Do not mount the vehicle holder near the passenger seat air bag deployment area.
• Install the vehicle holder on the surface of your vehicle that is reasonably flat and free of dirt and oil.
Device Mounting Precautions
• Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard. Be
sure to check your local laws acceptable mounting areas before installing the vehicle holder.
• The heating and cooling cycle of a vehicle’s interior will in some cases loosen the adhesion of the suction
cup. Check the vacuum seal of the vehicle mount kit for adequate adhesion each time you use the unit, and
reinstall if necessary.
• If the vehicle holder has problems staying on, clean the plastic suction cup with alcohol, then reinstall.
Installation
Install the vehicle mount on the surface of your vehicle that is reasonably flat and free of dirt and oil. Clean the
mounting surface with a glass cleaner and a clean cotton cloth. Install the vehicle mount on the windshield or other
flat car surface using the supplied mounting disc.
10 - 4 ES400 User Guide
Assembly
1.
Insert the vehicle holder’s cradle plate to the holes on the back of the cradle.
2.
Push the cradle down until both parts are engaged.
Windshield Installation
1.
Fix the suction cup mount to the selected area with the suction lever facing up.
Suction Cup Mount
Cradle Plate
Cradle
Figure 10-3 Windshield Installation
2.
Flip the lever down to create a vacuum between the suction cup and the mounting surface.
3.
Make sure that the suction bond is strong enough before proceeding to the next step.
4.
Slide the ES400 into the cradle.
Accessories 10 - 5
NEED NEW DRAWINGS
Figure 10-4 Insert ES400 into Vehicle Holder
5.
Connect the auto charger cable to the ES400 and slide the two locking tabs up to secure the cable cup to the
ES400.
6.
Connect the other end to the cigarette lighter socket.
The LED indicator on the right side of the touch screen lights up orange during charging.
10 - 6 ES400 User Guide
Cables
This section describes how to set up and use the cables. The cables are available with a variety of connection
capabilities.
The following communication/charge cables are available:
• USB/Charge cable
• Provide the ES400 with operating and charging power when used with the Motorola approved power
supply.
• Synchronize information between the ES400 and a host computer. With customized or third party
software, it can also synchronize the ES400 with corporate databases.
Figure 10-5 USB/Charge Cable
• Auto Charge cable.
• Provides the ES400 with operating and charging power through a cigarette lighter plug.
Accessories 10 - 7
Vehicle Adapter Module
NEED NEW DRAWINGS
Figure 10-6 Auto Charge Cable
Holster
Use the holster to store the ES400 when not in use or when using a Bluetooth headset.
Figure 10-7 Soft Holster
Place the ES400 with the display toward the your body into the holster. The ES400 automatically goes into
suspend mode (depending upon the holster setting application.
Use the Holster settings window to control the behavior of the ES400 when it is placed in a holster.
Tap Start > Settings > Personal > Holster icon.
To change the holster profile, tap Profile set to to open the options menu.
10 - 8 ES400 User Guide
Select one of the following options:
• Schedule
• Vibrate - When the ES400 is placed in the holster and a call or notification occurs, the ES400 vibrates.
• Silent • Outdoor
• Ambient
• Normal
Tap OK when done.
ActiveSync
To communicate with various host devices, install Microsoft ActiveSync (version 4.5 or higher) on the host
computer. Use ActiveSync to synchronize information on the mobile computer with information on the host
computer. Changes made on the mobile computer or host computer appear in both places after synchronization.
NOTE
When a mobile computer with Windows Mobile 6.5 is connected to a host computer and an ActiveSync
connection is made, the WLAN radio is disabled. This is a Microsoft security feature to prevent connection to
two networks at the same time.
ActiveSync software:
• Allows working with mobile computer-compatible host applications on the host computer. ActiveSync
replicates data from the mobile computer so the host application can view, enter, and modify data on the
mobile computer.
• Synchronizes files between the mobile computer and host computer, converting the files to the correct
format.
• Backs up the data stored on the mobile computer. Synchronization is a one-step procedure that ensures the
data is always safe and up-to-date.
• Copies (rather than synchronizes) files between the mobile computer and host computer.
Accessories 10 - 9
• Controls when synchronization occurs by selecting a synchronization mode, e.g., set to synchronize
continually while the mobile computer is connected to the host computer, or set to only synchronize on
command.
• Selects the types of information to synchronize and control how much data is synchronized.
Installing ActiveSync
To install ActiveSync on the host computer, download version 4.5 or higher from the Microsoft web site at
http://www.microsoft.com. Refer to the installation procedures included with the ActiveSync software.
Mobile Computer Setup
NOTE
Microsoft recommends installing ActiveSync on the host computer before connecting the mobile computer.
The mobile computer can be set up to communicate with a USB connection. Chapter 2, Accessories provides the
accessory setup and cable connection information for use with the mobile computer. The mobile computer
communication settings must be set to match the communication settings used with ActiveSync.
1.
On the mobile computer tap Start > Programs > ActiveSync icon. The ActiveSync window appears.
Figure 10-8 ActiveSync Window
2.
Tap Menu > Connections.
3.
Select the connection type from the drop-down list.
4.
Tap OK to exit the Connections window and tap OK to exit the ActiveSync window.
5.
Proceed with installing ActiveSync on the host computer and setting up a partnership.
Setting Up an ActiveSync Connection on the Host Computer
To start ActiveSync:
1.
Select Start > Programs > Microsoft ActiveSync on the host computer. The ActiveSync Window displays.
10 - 10 ES400 User Guide
Figure 10-9 ActiveSync Window
NOTE
2.
Assign each mobile computer a unique device name. Do not try to synchronize more than one mobile
computer to the same name.
In the ActiveSync window, select File > Connection Settings. The Connection Settings window appears.
Figure 10-10 Connection Settings Window
3.
Select Allow USB connections check box.
4.
Select the Show status icon in Taskbar check box.
5.
Select OK to save any changes made.
Synchronization with a Windows Mobile 6.5 Device
NOTE
When a mobile computer with Windows Mobile 6.5 is connected to a host computer and an ActiveSync
connection is made, the WLAN radio (if applicable) is disabled. This is a Microsoft security feature to prevent
connection to two networks at the same time.
To synchronize with a Windows Mobile 6.5 device:
1.
If the Get Connected window does not appear on the host computer, select Start > All Programs > Microsoft
ActiveSync.
Accessories 10 - 11
Figure 10-11 Synchronization Setup Wizard Window
2.
Click Next.
Figure 10-12 Synchronization Directly With a Server Window
3.
Select the check box to synchronize with a server running Microsoft Exchange if applicable.
4.
Click Next.
10 - 12 ES400 User Guide
Figure 10-13 Synchronization Option Window
5.
Select the appropriate settings and click Next.
Figure 10-14 Wizard Complete Window
6.
Click Finish.
Figure 10-15 ActiveSync Connected Window
Accessories 10 - 13
During the first synchronization, information stored on the mobile computer is copied to the host computer. When
the copy is complete and all data is synchronized, the mobile computer can be disconnect from the host computer.
NOTE
The first ActiveSync operation must be performed with a local, direct connection. Windows Mobile retains
partnerships information after a cold boot.
For more information about using ActiveSync, start ActiveSync on the host computer, then see ActiveSync Help.
10 - 14 ES400 User Guide
Chapter 11 Windows Mobile Operating
System
Introduction
This chapter explains the buttons, status icons, and controls on the Windows Mobile 6.5 operating system.
NOTE TAKE INFO FROM MC75A UG.
Today Screen
The Today screen displays important information, such as upcoming appointments and status indicators. Tap a
section on the screen to open the associated program. Alternatively, tap Start > Today to display the Today
screen.
11 - 2 ES400 User Guide
Connectivity
Notification
Open the Start Menu
WAN Signal Strength
Adjust volume
Battery Status
Change the date and time, set up the alarm, and more
Change the date and time
Turn on or off radios
Wireless Applications
BTExplorer
Command Bar
Soft Keys
Figure 11-1 Today Screen
To customize the Today screen, tap Start > Settings > Today icon. Use the Appearance tab to customize the
background and the Items tab to change the list and order of items that appear on the screen.
Status Icons
The Navigation bar at the top of the screen can contain the status icons. See XXXXX in CHapter X for a list of
status icons.
The Command Bar at the bottom of the screen can contain the application icons listed in Table 11-1.
Table 11-1 Command Bar Icons
Icon
Description
Wireless connection
status
Indicates WLAN signal strength.
Out-of-network range
(not associated)
Indicates no wireless LAN network connection. Notify the network
administrator.
No wireless LAN
network card detected
Indicates Wireless LAN disabled or radio disabled. Notify the network
administrator.
ActiveSync
Indicates an active serial connection between the ES400 and the host
computer.
IST icon
Opens the IST settings menu.
Programs
lists the default programs on the Start menu.
Using the MC55 11 - 3
lists programs that are listed in the Programs window.
Settings
lists control applications pre installed on the ES400. Tap Start > Settings to open the Settings window.
11 - 4 ES400 User Guide
Chapter 12 Maintenance & Troubleshooting
Introduction
This chapter includes instructions on cleaning and storing the ES400, and provides troubleshooting solutions for
potential problems during ES400 operation.
Maintaining the ES400
For trouble-free service, observe the following tips when using the ES400:
• Do not scratch the screen of the ES400. When working with the ES400, use the supplied stylus or
plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other
sharp object on the surface of the ES400 screen.
Motorola recommends using a screen protector, p/n KT-122010-01R.
• The touch-sensitive screen of the ES400 is polycarbonate. Do not to drop the ES400 or subject it to strong
impact.
• Protect the ES400 from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and
keep it away from heat sources.
• Do not store the ES400 in any location that is dusty, damp or wet.
• Use a soft lens cloth to clean the ES400. If the surface of the ES400 screen becomes soiled, clean it with a
soft cloth moistened with a diluted window-cleaning solution.
• Periodically replace the rechargeable battery to ensure maximum battery life and product performance.
Battery life depends on individual usage patterns.
• Do not scratch the exit window. Clean the window periodically. Dust, contamination, and scratches on the exit
window can cause visible blemishes in the images captured with the Imager.
12 - 2 ES400 User Guide
• A screen protector is applied to the ES400. Motorola recommends using this to minimize wear and tear.
Screen protectors enhance the usability and durability of touch screen displays. Benefits include:
• Protection from scratches and gouges
• Durable writing and touch surface with tactile feel
• Abrasion and chemical resistance
• Glare reduction
• Keeping the device’s screen looking new
• Quick and easy installation.
Removing the Screen Protector
A screen protector is applied to the ES400. Motorola recommends using this to minimize wear and tear. Screen
protectors enhance the usability and durability of touch screen displays.
To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off
the display.
Lift Screen
Protector
Corner
Figure 12-1 Removing the Screen Protector
CAUTION
NOTE
Do not use a sharp object to remove the protector. Doing so can damage the display.
Not using a screen protector can affect warranty coverage. To purchase replacement protectors, contact your
local account manager or Motorola, Inc. These include screen protector installation instructions. Part number:
KT-122010-01R Screen Protector 3/pk.
Battery Safety Guidelines
• The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non commercial environment.
• Follow battery usage, storage, and charging guidelines found in the user's guide.
• Improper battery use may result in a fire, explosion, or other hazard.
Maintenance & Troubleshooting 12 - 3
• To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and
+104 ºF (0 ºC and +40 ºC)
• Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk
of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a
charger, contact Motorola Enterprise Mobility support.
• For devices that utilize a USB port as a charging source, the device shall only be connected to products that
bear the USB-IF logo or have completed the USB-IF compliance program.
• To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will
carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication
hologram.
• Do not disassemble or open, crush, bend or deform, puncture, or shred.
• Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water
or other liquids, or expose to fire, explosion, or other hazard.
• Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
• Battery usage by children should be supervised.
• Please follow local regulations to properly dispose of used re-chargeable batteries.
• Do not dispose of batteries in fire.
• In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has
been made, wash the affected area with large amounts of water and seek medical advice.
• If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange
for inspection.
Cleaning
CAUTION
Always wear eye protection.
Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact Motorola for more information.
WARNING!
Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure
occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Materials Required
• Alcohol wipes
• Lens tissue
• Cotton tipped applicators
12 - 4 ES400 User Guide
• Isopropyl alcohol
• Can of compressed air with a tube.
Cleaning the ES400
Housing
Using the alcohol wipes, wipe the housing including keys and in-between keys.
Display
The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid
around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Camera Window
Wipe the camera window periodically with a lens tissue or other material suitable for cleaning optical material such
as eyeglasses.
Interface Connector
1.
Remove the battery from ES400. See xxxxxxxxxx.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator back-and-forth across the interface connector on the
back of the ES400. Do not leave any cotton residue on the connector.
4.
Repeat at least three times.
5.
Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
6.
Use a dry cotton tipped applicator and repeat steps 3 through 5.
7.
Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
8.
Inspect the area for any grease or dirt, repeat if required.
9.
Replace the battery.
Battery Contacts
1.
Remove the battery from ES400. See xxxxxxxxxxxxx.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator back-and-forth across the battery contacts on the back of
the battery. Do not leave any cotton residue on the contacts.
4.
Repeat at least three times.
5.
Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the contact area.
6.
Use a dry cotton tipped applicator and repeat steps 3 through 5.
7.
Spray compressed air on the contact area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
Maintenance & Troubleshooting 12 - 5
8.
Inspect the area for any grease or dirt, repeat if required.
9.
Replace the battery in the ES400.
Cleaning Cradle Connectors
To clean the connectors on a cradle:
1.
Remove the DC power cable from the cradle.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator along the pins of the connector(s). Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the
connector.
4.
All sides of the connector should also be rubbed with the cotton tipped applicator.
5.
Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your
face.
6.
Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.
7.
If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.
8.
Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile
devices are used. They may be cleaned as frequently as required. However when used in dirty environments, it
may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
12 - 6 ES400 User Guide
Troubleshooting
ES400
Table 12-1 Troubleshooting the ES400
Problem
ES400 does not turn
on.
Cause
Solution
Battery not
charged.
Charge or replace the battery in the ES400.
Battery not installed
properly.
Install the battery properly. See Installing the Battery on page 1-4.
System crash.
Perform a warm boot. If the ES400 still does not turn on, perform
a cold boot. See Resetting the ES400 on page 2-19.
Battery failed.
Replace battery. If the ES400 still does not operate, perform a
warm boot, then a cold boot. See Resetting the ES400 on page
2-19.
No power to cradle
or cable.
Ensure that power is applied to the cradle or cable. The Battery
Status LED flashes amber to indicate that the ES400 is charging.
ES400 removed
from cradle while
battery was
charging.
Hook the ES400 onto the cradle. The 4800 mAh battery fully
charges in less than six hours.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
ES400 not
functioning.
Perform a warm boot. If the ES400 still does not turn on, perform
a cold boot. See Resetting the ES400 on page 2-19.
Cannot see
characters on display.
ES400 not powered
on.
Press the Power button.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
ES400 removed
from cradle or
disconnected from
host computer
during
communication.
Replace the ES400 onto the cradle, or reattach the communication
cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup. Refer to the ES400 Enterprise Smart Phone
Integrator Guide for details.
Volume setting is
low or turned off.
Adjust the volume. See Adjusting Volume on page 2-11.
Battery did not
charge.
No sound.
Maintenance & Troubleshooting 12 - 7
Table 12-1 Troubleshooting the ES400 (Continued)
Problem
ES400 shuts off.
Cause
Solution
ES400 is inactive.
The ES400 turns off after a period of inactivity. If the ES400 is
running on battery power, set this period from 1 to 5 minutes, in
one-minute intervals. If the ES400 is running on external power,
set this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting Start > Settings > System
tab and tapping the Power icon. Select the Advanced tab and
change the setting for a longer delay before the automatic shutoff
feature activates.
Battery is depleted.
Recharge or replace the battery.
Battery is not
inserted properly.
Insert the battery properly. See Installing the Battery on page 1-4.
Screen is not
calibrated correctly.
Re-calibrate the screen. Tap Start > Settings > System tab >
Screen icon > Align Screen button.
The ES400 is not
responding.
Warm boot the ES400. See Resetting the ES400 on page 2-19.
Too many files
stored on the
ES400.
Delete unused memos and records. If necessary, save these
records on the host computer (or use an microSD card for
additional memory).
Too many
applications
installed on the
ES400.
Remove user-installed applications on the ES400 to recover
memory. Select Start > Settings > System tab and tap the
Remove Programs icon. Select the unused program and tap
Remove.
The Battery Status
LED flashes with the
Power button is
pressed and the
ES400 does not turn
on.
The ES400’s
battery is low.
Recharge the battery.
Camera application
does not launch.
DataWedge
application running.
Stop DataWedge application. Tap Start > Settings > System >
Task Manager. Select DataWedge application and tap End Task.
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
A message appears
stating that the ES400
memory is full.
12 - 8 ES400 User Guide
Table 12-1 Troubleshooting the ES400 (Continued)
Problem
The ES400 does not
decode with reading
bar code.
Cause
Solution
Scanning
application is not
loaded.
Load a scanning application on the ES400. See your system
administrator.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
exit window and bar
code is incorrect.
Place the ES400 within proper scanning range.
ES400 is not
programmed for the
bar code.
Program the ES400 to accept the type of bar code being scanned.
Refer to the EMDK or Control Panel application.
ES400 is not
programmed to
generate a beep.
If the ES400 does not beep on a good decode, set the application
to generate a beep on good decode.
Battery is low.
If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner shuts
off before the ES400 low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
Bluetooth Connection
Table 12-2 Troubleshooting Bluetooth Connection
Problem
ES400 cannot find
any Bluetooth
devices nearby.
When trying to
connect a Bluetooth
phone and ES400,
the phone thinks a
previously paired
ES400 is used.
Cause
Solution
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a range of 10
meters.
The Bluetooth
device(s) nearby
are not turned on.
Turn on the Bluetooth device(s) to find.
The Bluetooth
device(s) are not in
discoverable mode.
Set the Bluetooth device(s) to discoverable mode. If needed, refer
to the device’s user documentation for help.
The phone
remembers the
name and address
of the ES400 it last
paired with via the
Bluetooth radio.
Manually delete the pairing device and name from the phone. Refer
to the phone’s user documentation for instructions.
Maintenance & Troubleshooting 12 - 9
Single Bay USB Cradle
Table 12-3 Troubleshooting the Single Bay USB Cradle
Symptom
ES400 battery is not
charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Possible Cause
Action
ES400 was
removed from
cradle or cradle
was unplugged
from AC power too
soon.
Ensure cradle is receiving power. Ensure ES400 is seated
correctly. Confirm main battery is charging under Start > Settings
> System > Power. The 1500 mAh battery fully charges in less than
three hours and the 3000 mAh battery fully charges in less than six
hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
No power to cradle.
Ensure that power is applied to the cradle. The Battery Status LED
flashes amber to indicate that the ES400 is charging.
The ES400 is not
fully seated in the
cradle.
Remove and re-insert the ES400 onto the cradle properly.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
Single Slot USB
Cradle is not
functioning
properly.
Replace the Single Slot USB Cradle.
ES400 removed
from cradle during
communications.
Replace ES400 in cradle and retransmit.
Communication
software is not
installed or
configured properly.
Perform setup as described in the ES400 Enterprise Smart Phone
Integrator Guide.
Vehicle Holder
Table 12-4 Troubleshooting the Vehicle Cradle
Symptom
ES400 battery
charging LED does
not light up.
Possible Cause
Cradle is not
receiving power.
Action
Ensure the power input cable is securely connected to the cradle’s
power port.
12 - 10 ES400 User Guide
Table 12-4 Troubleshooting the Vehicle Cradle
Symptom
ES400 battery is not
recharging.
Possible Cause
Action
ES400 was
removed from the
cradle too soon.
Replace the ES400 in the cradle. The 4800 mAh battery fully
charges in less than six hours.
Battery is faulty.
Replace the battery.
No power to
charger.
Ensure that power is applied to the charger. The Battery Status
LED flashes amber to indicate that the battery is charging.
ES400 is not placed
correctly in the
cradle.
Remove the ES400 from the cradle, and re-insert correctly. If the
battery still does not charge, contact customer support.
The ES400 battery charging LED slowly blinks amber when the
ES400 is correctly inserted and charging.
Ambient
temperature of the
cradle is too warm.
Move to an area where the ambient temperature is between 0oC
and 35oC.
Vehicle Cradle is
not functioning
properly.
Replace the Vehicle Cradle.
Appendix A Technical Specifications
ES400 Technical Specifications
The following tables summarize the Enterprise Smart Phone’s intended operating environment and technical
hardware specifications.
ES400
Table A-1 ES400 Technical Specifications
Item
Description
Physical Characteristics
Dimensions
With 1X battery:
Height: 12.85 cm (5.06 in.)
Width: 6.04 cm (2.38 in.)
Depth: 1.69 cm (0.67 in.)
With 2X battery:
Height: 12.85 cm (5.06 in.)
Width: 6.04 cm (2.38 in.)
Depth: 2.15 cm (0.85 in.)
Weight
With 1X battery:
TBS g (TBS oz.)
With 2X battery:
TBS g (TBS oz.)
Display
3.0” VGA color with backlight
Touch Panel
Backlight
LED backlight
Battery
Rechargeable Lithium Ion 3.7V, 1500 mAh or 3000 mAh Smart battery
Expansion Slot
User accessible microSD card slot. Supports up to TBS GB cards.
A-2
ES400 User Guide
Table A-1 ES400 Technical Specifications (Continued)
Item
Description
Network Connections
High-speed USB client, full-speed USB host
Notification
Programmable LED, audio notifications and vibrator alerts.
Keypad Options
Alphanumeric; QWERTY, QWERTZ and AZERTY
Audio
VoWWAN; VoWLAN; TEAM Express compliant, rugged audio connector;
high-quality speakerphone; headset (wired or Bluetooth) and handset and
speaker phone modes.
Performance Characteristics
CPU
Qualcomm MSM7627 600 MHz
Operating System
Microsoft® Windows Mobile™ 6.5 Professional
Memory
128 MB RAM/512MB Flash
Interface
USB 2.0 Client/USB 1.1 Host
Output Power
USB: 5 VDC @ 500 mA max.
User Environment
Operating Temperature
-0°C to 40°C (-32°F to 104°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Charging Temperature
32°F to 104°F / 0° C to 40° C
Humidity
5 - 95% non-condensing
Drop Specification
1.8 m (6 ft.) drop to concrete across the operating temperature range; meets
and exceeds applicable MIL-STD-810G drop specifications.
Tumble
2000 1 m (3.2 ft.) tumbles (4,000 hits) at room temperature; meets and exceeds
applicable IEC tumble specifications.
Electrostatic Discharge (ESD)
+/-15kVdc air discharge, +/-8kVdc direct discharge, +/-8kVdc indirect discharge
Sealing
IP67 sealing; meets and exceeds applicable IEC sealing specifications.
Wireless WAN Data and Voice Communications
Wireless Wide Area Network
(WWAN) radios
Qualcomm 3.5G HSPA and EVDO Rev A.
Tri Band UMTS (850, 1900, 2100 MHz)
Quad Band GSM (850, 900, 1800, 1900 MHz)
GPRS – EDGE Class 12
CDMA (850, 1900 MHz)
Wireless LAN Data and Voice Communications
Wireless Local Area Network
(WLAN) radio
Tri-mode IEEE® 802.11a/b/g
Data Rates Supported
1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
Technical Specifications
A-3
Table A-1 ES400 Technical Specifications (Continued)
Item
Description
Operating Channels
Chan 1-13 (2412-2472 MHz), Chan 14 (2484 MHz) Japan only; actual
operating channels/frequencies depend on regulatory rules and certification
agency
WLAN Security
TKIP, AES, WPA (Personal or Enterprise), WPA2 (Personal or Enterprise),
802.1x, EAP-TLS, TTLS (CHAP, MS-CHAP, MS-CHAPv2, PAP or MD5), PEAP
(TLS, MSCHAPv2, EAP-GTC), LEAP, EAP-FAST (TLS, MS-CHAPv2,
EAP-GTC), CCXv4 certified, support for IPv6, FIPS140-2 certified
Spreading Technique
Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division
Multiplexing (OFDM)
Antenna
Internal with diversity
Voice Communication
Voice-over-IP ready (with P2P, PBX, PTT clients), Wi-Fi™-certified, IEEE
802.11 a/b/g direct sequence wireless LAN, Wi-Fi Multimedia (WMM), Motorola
Voice Quality manager (VQM)
Wireless PAN Data and Voice Communications
Bluetooth
Class II, v 2.1 with EDR; internal antenna.
Regulatory
Electrical Safety
IEC/UL/CSA/EN 60950-1
Environmental
RoHS-compliant
WLAN and Bluetooth (PAN)
USA: FCC Part 15.247, 15.407
Canada: RSS-210
EU: EN 300 328, EN 301 893
Japan: ARIB STD-T33, T66, T70, T71
Australia: AS/NZS 4268s
Wireless Wide Area Network
GSM-HSDPA
Global: 3GPP TS 51.010, 3GPP TS 34.121, 3GPP TS 34.123, GCF approved
module
USA: FCC Part 22, Part 24
Canada: RSS-132, RSS-133
EU: EN 301 511, EN 301 908
Australia: AS/ACIF S 024
CDMA-EvDO Rev A
USA: FCC Part 22, Part 24
Canada: RSS-129, RSS-133
HAC compliant
A-4
ES400 User Guide
Table A-1 ES400 Technical Specifications (Continued)
Item
Description
RF Exposure
USA: FCC Part 2, FCC OET Bulletin 65 Supplement C
Canada: RSS-102
EU: EN 50360
Japan: ARIB STD T56
Australia: Radio communications Standard 2003
EMI/RFI
USA: FCC Part 15, Class B
Canada: ICES 003 Class B
EU: EN55022 Class B, EN55024, EN 301 489-1, EN 301 489-7, EN 301
489-17, EN 301 489-19, EN 301 489-24, EN 60601-1-2, EN 50121-3-2, EN
50121-4
Australia: AS/NZS CISPR-22
Laser Safety
IEC/Class 2/FDA Class ll in accordance with IEC60825-1/EN60825-1
Data Capture Specifications
Options
color camera
Camera Specifications
Resolution
3.2 Mega pixel with flash and auto focus.
Table A-2 Data Capture Options
Item
Camera Decode Capability
Description
1-D Bar Codes
Code 39
WEAN13
UCC/EAN 128
Code 11
Interleaved 2 of 5
UPCE1
Chinese 2 of 5
GS1 DataBar Truncated
GS1 DataBar Expanded
GS1 DataBar Stacked Omni
UPCA
UPCE
EAN8
Code 128
ISBT128
Code 93
Web Code
MSI
Discrete 2 of 5
Codabar
Coupon COde
Trioptic 39
Korean 3 of 5
GS1 DataBar
GS1 DataBar Limited
GS1 DataBar Stacked
GS1 DataBar Expanded Stacked
2-D Bar Codes
PDF-417
Composite AB
QR Code
Linked Aztec
UK 4-state
Dutch Postal
Image
Micro PDF
Composite C
Micro QR
US Planet
Australian 4-state
UK Intellimail
Marco Micro PDF
Data MAtrix
Aztec
US Postnet
Japanese 4-state
Signiture
Technical Specifications
ES400 Accessory Specifications
Single Slot USB Cradle
Table A-3 Single Slot USB Cradle Technical Specifications
Feature
Description
Dimensions
Height: TBS
Width: TBS
Depth: TBS
Weight
TBS
Input Power
12 VDC
Power Consumption
TBS watts
Interface
USB
Operating Temperature
0°C to 50°C (32°F to 122°F)
Storage Temperature
-40°C to 70°C (-40°F to 158°F)
Charging Temperature
0°C to 40°C (32°F to 104°F)
Humidity
5% to 95% non-condensing
Drop
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
Electrostatic Discharge (ESD)
+/- 15 kV air
+/- 8 kV contact
A-5
A-6
ES400 User Guide
Appendix B Keypads
Introduction
The ES400 offers three types of alphanumberic keypad configurations:
•
QWERTY
•
AZERTY
•
QWERTZ.
B-2
ES400 User Guide
Alpha Primary Keypad
The Alpha Primary keypad produces the 26-character alphabet (A-Z, both lowercase and uppercase), numbers
(0-9), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a
particular character or action. The keypad default is lowercase alpha characters. See Table B-1 for key and button
descriptions and Table B-3 on page B-6 for the keypad’s special functions.
Orange Key LED
Figure B-1 Alpha Primary Keypad Configuration
Keypads
B-3
Table B-1 Alpha Primary Keypad Descriptions
Key
Orange Key
Action
Accesses the secondary layer of characters and actions (shown on the keypad in
orange).
Press the Orange key once to activate this mode temporarily, followed by another key.
This illuminates the LED and displays the following icon at the bottom of the screen, until
a second key is pressed:
Press the Orange key twice to lock this mode. This illuminates the LED and displays the
following icon at the bottom of the screen:
Press the Orange key a third time to unlock.
Scan
Activates the scanner/imager in a scan enabled application.
Navigation
Moves up one item.
Moves left one item when pressed with the Orange key.
Moves down one item.
Moves right one item when pressed with the Orange key.
Shift
Changes the state of the alpha characters from lowercase to uppercase.
•
Press the Shift key to activate this mode temporarily, followed by another key.
This displays the following icon at the bottom of the screen, until a second key is
pressed:
•
Press the Shift key twice to lock this mode. This displays the following icon at the
bottom of the screen:
Press the Shift key a third time to unlock.
Backspace
Produces a backspace.
Enter
Executes a selected item or function.
CTRL
Press and release the CTRL key to activate the keypad alternate CTRL functions. The
icon appears at the bottom of the screen.
Press the Orange key followed by the CTRL key to activate the keypad alternate ALT
functions. The
icon appears at the bottom of the screen.
B-4
ES400 User Guide
Table B-1 Alpha Primary Keypad Descriptions (Continued)
Key
Action
SPACE
Produces a space character.
ESC
Exits the current operation.
TAB
Move from one field to another.
Table B-2 Alpha Primary Keypad Input Modes
Key
Normal
Shift + Key
Orange + Key
au
Note: An application can change the key functions. The keypad may not function exactly as described.
Keypads
Table B-2 Alpha Primary Keypad Input Modes (Continued)
Key
Normal
Shift + Key
Orange + Key
‘
‘
‘
ENTER
Enter
Enter
Enter
TAB
Tab
Tab
Tab
SPACE
Space
Space
Space
BKSP
Backspace
Backspace
Backspace
Note: An application can change the key functions. The keypad may not function exactly as described.
B-5
B-6
ES400 User Guide
Special Character Key
NOTE
Special characters are only available on the alpha-numeric keypad configurations.
To add special characters using the ES400 áü key, type the related character first, then press the Orange twice
followed by the áü key. Continue pressing the áü key until the special character displays. To modify an existing
character, move the cursor to the right of the character then press the Orange key twice and then press the áü key
until the special character replaces the original character. Table B-3 lists the special characters you can generate.
Table B-3 Special Characters
Key
Special Characters
Key
“
Special Characters
Keypads
Table B-3 Special Characters (Continued)
Key
Special Characters
Key
‘
Special Characters
B-7
B-8
ES400 User Guide
Appendix C Using the Time Tracker Application
Introduction
C-2
ES400 User Guide
Appendix D Using the Weather Application
Introduction
D-2
ES400 User Guide
Glossary
API. An interface by means of which one software component communicates with or controls another. Usually used to refer
to services provided by one software component to another, usually via software interrupts or function calls
Aperture. The opening in an optical system defined by a lens or baffle that establishes the field of view.
Application Programming Interface. See API.
ANSI Terminal. A display terminal that follows commands in the ANSI standard terminal language. For example, it uses
escape sequences to control the cursor, clear the screen and set colors. Communications programs support the ANSI
terminal mode and often default to this terminal emulation for dial-up connections to online services.
ASCII. American Standard Code for Information Interchange. A 7 bit-plus-parity code representing 128 letters, numerals,
punctuation marks and control characters. It is a standard data transmission code in the U.S.
Autodiscrimination. The ability of an interface controller to determine the code type of a scanned bar code. After this
determination is made, the information content is decoded.
Bar. The dark element in a printed bar code symbol.
Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable
form. The general format of a bar code symbol consists of a leading margin, start character, data or message character,
check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses
its own unique format. See Symbology.
Bar Code Density. The number of characters represented per unit of measurement (e.g., characters per inch).
Bar Height. The dimension of a bar measured perpendicular to the bar width.
Glossary - 2
ES400 Mobile Computer User Guide
Bar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same
bar.
BIOS. Basic Input Output System. A collection of ROM-based code with a standard API used to interface with standard PC
hardware.
Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data.
The pattern of 0 and 1 values within the byte determines its meaning.
Bits per Second (bps). Bits transmitted or received.
BOOTP. A protocol for remote booting of diskless devices. Assigns an IP address to a machine and may specify a boot file.
The client sends a bootp request as a broadcast to the bootp server port (67) and the bootp server responds using the
bootp client port (68). The bootp server must have a table of all devices, associated MAC addresses and IP addresses.
boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic
tests and configure hardware and software.
bps. See Bits Per Second.
Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific
character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in
memory is used to store one ASCII character.
CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety. This
agency specifies various laser operation classes based on power output during operation.
CDRH Class 1. This is the lowest power CDRH laser classification. This class is considered intrinsically safe, even if all laser
output were directed into the eye's pupil. There are no special operating procedures for this class.
CDRH Class 2. No additional software mechanisms are needed to conform to this limit. Laser operation in this class poses
no danger for unintentional direct human exposure.
Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a
number, letter, punctuation mark, or communications control contained in a message.
Character Set. Those characters available for encoding in a particular bar code symbology.
Check Digit. A digit used to verify a correct symbol decode. The scanner inserts the decoded data into an arithmetic formula
and checks that the resulting number matches the encoded check digit. Check digits are required for UPC but are
optional for other symbologies. Using check digits decreases the chance of substitution errors when a symbol is
decoded.
Codabar. A discrete self-checking code with a character set consisting of digits 0 to 9 and six additional characters: (“-”, “$”,
“:”, “/”, “,”, “+”).
Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra
symbol elements.
Glossary - 3
Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types,
including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The
code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are
narrow.
Code 93. An industrial symbology compatible with Code 39 but offering a full character ASCII set and a higher coding
density than Code 39.
Code Length. Number of data characters in a bar code between the start and stop characters, not including those
characters.
Cold Boot. A cold boot restarts the mobile computerEnterprise Smart Phone and erases all user stored records and entries.
COM port. Communication port; ports are identified by number, e.g., COM1, COM2.
Continuous Code. A bar code or symbol in which all spaces within the symbol are parts of characters. There are no
intercharacter gaps in a continuous code. The absence of gaps allows for greater information density.
Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a
storage place for the terminal when not in use.
Data Communications Equipment (DCE). A device (such as a modem) which is designed to attach directly to a DTE (Data
Terminal Equipment) device.
DCE. See Data Communications Equipment.
DCP. See Device Configuration Package.
Dead Zone. An area within a scanner's field of view, in which specular reflection may prevent a successful decode.
Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code
scanned.
Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers
encoded within a bar code symbol.
Decryption. Decryption is the decoding and unscrambling of received encrypted data. Also see, Encryption and Key.
Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain
minimum element width.
Device Configuration Package. The Symbol Device Configuration Package provides the Product Reference Guide (PRG),
flash partitions, Terminal Configuration Manager (TCM) and the associated TCM scripts. With this package hex images
that represent flash partitions can be created and downloaded to the mobile computerEnterprise Smart Phone.
Discrete Code. A bar code or symbol in which the spaces between characters (intercharacter gaps) are not part of the code.
Glossary - 4
ES400 Mobile Computer User Guide
Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide.
The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric
characters (0 to 9) and START/STOP characters may be encoded.
DRAM. Dynamic random access memory.
DTE. See Data Terminal Equipment.
EAN. European Article Number. This European/International version of the UPC provides its own coding format and
symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.
Element. Generic term for a bar or space.
Encoded Area. Total linear dimension occupied by all characters of a code pattern, including start/stop characters and data.
ENQ (RS-232). ENQ software handshaking is also supported for the data sent to the host.
ESD. Electro-Static Discharge
File Transfer Protocol (FTP). A TCP/IP application protocol governing file transfer via network or telephone lines. See
TCP/IP.
Flash Disk. An additional megabyte of non-volatile memory for storing application and configuration files.
Flash Memory. Flash memory is nonvolatile, semi-permanent storage that can be electronically erased in the circuit and
reprogrammed. Series 9000 mobile computerEnterprise Smart Phones use Flash memory to store the operating system
(ROM-DOS), the terminal emulators, and the Citrix ICA Client for DOS.
FTP. See File Transfer Protocol.
Hard Reset. See Cold Boot.
Hz. Hertz; A unit of frequency equal to one cycle per second.
Host Computer. A computer that serves other terminals in a network, providing such services as computation, database
access, supervisory programs and network control.
Glossary - 5
IDE. Intelligent drive electronics. Refers to the solid-state hard drive type.
IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser
operation classes based on power output during operation.
IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of
120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's
oscillating mirror fails.
IEEE Address. See MAC Address.
Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the mobile computerEnterprise
Smart Phone’s memory. Series 9500 mobile computerEnterprise Smart Phones include a USB port.
Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved
spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each
group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only
numeric (0 to 9) and START/STOP characters may be encoded.
Intercharacter Gap. The space between two adjacent bar code characters in a discrete code.
Interleaved Bar Code. A bar code in which characters are paired together, using bars to represent the first character and
the intervening spaces to represent the second.
Internet Protocol Address. See IP.
IOCTL. Input/Output Control.
I/O Ports. interface The connection between two devices, defined by common physical characteristics, signal
characteristics, and signal meanings. Types of interfaces include RS-232 and PCMCIA.
IP. Internet Protocol. The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the
protocol, which contains a network address and is used to route a message to a different network or subnetwork. IP
accepts “packets” from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a “datagram”
to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum transmission unit
(MTU) of the network.
IP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server
station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations have
either a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four
sets of numbers separated by periods; for example, 204.171.64.2.
IPX/SPX. Internet Package Exchange/Sequential Packet Exchange. A communications protocol for Novell. IPX is Novell’s
Layer 3 protocol, similar to XNS and IP, and used in NetWare networks. SPX is Novell's version of the Xerox SPP
protocol.
IS-95. Interim Standard 95. The EIA/TIA standard that governs the operation of CDMA cellular service. Versions include
IS-95A and IS-95B. See CDMA.
Glossary - 6
ES400 Mobile Computer User Guide
Key. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting.
LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is
all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy
density.
Laser Diode. A semiconductor type of laser connected to a power source to generate a laser beam. This laser type is a
compact source of coherent light.
laser scanner. A type of bar code reader that uses a beam of laser light.
LCD. See Liquid Crystal Display.
LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays. The
semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor's particular
chemical composition.
Light Emitting Diode. See LED.
Liquid Crystal Display (LCD). A display that uses liquid crystal sealed between two glass plates. The crystals are excited
by precise electrical charges, causing them to reflect light outside according to their bias. They use little electricity and
react relatively quickly. They require external light to reflect their information to the user.
MC. Mobile Computer.
MDN. Mobile Directory Number. The directory listing telephone number that is dialed (generally using POTS) to reach a
mobile unit. The MDN is usually associated with a MIN in a cellular telephone -- in the US and Canada, the MDN and
MIN are the same value for voice cellular users. International roaming considerations often result in the MDN being
different from the MIN.
MIL. 1 mil = 1 thousandth of an inch.
MIN. Mobile Identification Number. The unique account number associated with a cellular device. It is broadcast by the
cellular device when accessing the cellular system.
Misread (Misdecode). A condition which occurs when the data output of a reader or interface controller does not agree with
the data encoded within a bar code symbol.
Mobile Computer. In this text, mobile computerEnterprise Smart Phone refers to the Symbol Series 9000 wireless portable
computer. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using
wireless radio technology.
Glossary - 7
Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative
deviations from this value.
Nominal Size. Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g.,
from 0.80 to 2.00 of nominal).
NVM. Non-Volatile Memory.
ODI. See Open Data-Link Interface.
Open Data-Link Interface (ODI). Novell’s driver specification for an interface between network hardware and higher-level
protocols. It supports multiple protocols on a single NIC (Network Interface Controller). It is capable of understanding
and translating any network information or request sent by any other ODI-compatible protocol into something a NetWare
client can understand and process.
Open System Authentication. Open System authentication is a null authentication algorithm.
PAN . Personal area network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly.
Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot
range. Only devices within this limited area typically participate in the network.
Parameter. A variable that can have different values assigned to it.
PC Card. A plug-in expansion card for laptop computers and other devices, also called a PCMCIA card. PC Cards are
85.6mm long x 54 mm wide, and have a 68 pin connector. There are several different kinds:
Type I; 3.3 mm high; use - RAM or Flash RAM
Type II; 5 mm high; use - modems, LAN adaptors
Type III; 10.5 high; use - Hard Disks
PCMCIA. Personal Computer Memory Card Interface Association. See PC Card.
Percent Decode. The average probability that a single scan of a bar code would result in a successful decode. In a
well-designed bar code scanning system, that probability should approach near 100%.
PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online. It is used to
test and debug a network by sending out a packet and waiting for a response.
Glossary - 8
ES400 Mobile Computer User Guide
Print Contrast Signal (PCS). Measurement of the contrast (brightness difference) between the bars and spaces of a
symbol. A minimum PCS value is needed for a bar code symbol to be scannable. PCS = (RL - RD) / RL, where RL is
the reflectance factor of the background and RD the reflectance factor of the dark bars.
Programming Mode. The state in which a scanner is configured for parameter values. See Scanning Mode.
Quiet Zone. A clear space, containing no dark marks, which precedes the start character of a bar code symbol and follows
the stop character.
QWERTY. A standard keyboard commonly used on North American and some European PC keyboards. “QWERTY” refers
to the arrangement of keys on the left side of the third row of keys.
RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.
Reflectance. Amount of light returned from an illuminated surface.
Resolution. The narrowest element dimension which is distinguished by a particular reading device or printed with a
particular device or method.
RF. Radio Frequency.
ROM. Read-Only Memory. Data stored in ROM cannot be changed or removed.
Router. A device that connects networks and supports the required protocols for packet filtering. Routers are typically used
to extend the range of cabling and to organize the topology of a network into subnets. See Subnet.
RS-232. An Electronic Industries Association (EIA) standard that defines the connector, connector pins, and signals used to
transfer data serially from one device to another.
Scan Area. Area intended to contain a symbol.
Scanner. An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars
and spaces of the symbol. Its three main components are: 1) Light source (laser or photoelectric cell) - illuminates a bar
code,; 2) Photodetector - registers the difference in reflected light (more light reflected from spaces); 3) Signal
conditioning circuit - transforms optical detector output into a digitized bar pattern.
Scanning Mode. The scanner is energized, programmed and ready to read a bar code.
Scanning Sequence. A method of programming or configuring parameters for a bar code reading system by scanning bar
code menus.
Glossary - 9
SDK. Software Development Kit
Self-Checking Code. A symbology that uses a checking algorithm to detect encoding errors within the characters of a bar
code symbol.
Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.
SHIP. Symbol Host Interface Program.
SID. System Identification code. An identifier issued by the FCC for each market. It is also broadcast by the cellular carriers
to allow cellular devices to distinguish between the home and roaming service.
SMDK. Symbol Mobility Developer’s Kit.
Soft Reset. See Warm Boot.
Space. The lighter element of a bar code formed by the background between bars.
Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code.
Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and
scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code.
STEP. Symbol Terminal Enabler Program.
Subnet. A subset of nodes on a network that are serviced by the same router. See Router.
Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask
subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address
to turn part of the host ID address field into a field for subnets. Default is often 255.255.255.0.
Substrate. A foundation material on which a substance or image is placed.
SVTP. Symbol Virtual Terminal Program.
Symbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop
characters, quiet zones, data characters and check characters.
Symbol Aspect Ratio. The ratio of symbol height to symbol width.
Symbol Height. The distance between the outside edges of the quiet zones of the first row and the last row.
Symbol Length. Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character
to the end of the quiet zone (margin) adjacent to a stop character.
Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN,
Code 39, PDF417, etc.).
Glossary - 10 ES400 Mobile Computer User Guide
TCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar
systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP
provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.
UDP is an alternate transport that does not guarantee delivery. It is widely used for real-time voice and video
transmissions where erroneous packets are not retransmitted. IP provides the routing mechanism. TCP/IP is a routable
protocol, which means that all messages contain not only the address of the destination station, but the address of a
destination network. This allows TCP/IP messages to be sent to multiple networks within an organization or around the
world, hence its use in the worldwide Internet. Every client and server in a TCP/IP network requires an IP address, which
is either permanently assigned or dynamically assigned at startup.
Telnet. A terminal emulation protocol commonly used on the Internet and TCP/IP-based networks. It allows a user at a
terminal or computer to log onto a remote device and run a program.
Terminal. See Mobile Computer.
Terminal Emulation. A “terminal emulation” emulates a character-based mainframe session on a remote non-mainframe
terminal, including all display features, commands and function keys. The VC5000 Series supports Terminal Emulations
in 3270, 5250 and VT220.
Terminate and Stay Resident (TSR). A program under DOS that ends its foreground execution to remain resident in
memory to service hardware/software interrupts, providing background operation. It remains in memory and may
provide services on behalf of other DOS programs.
TFTP. (Trivial File Transfer Protocol) A version of the TCP/IP FTP (File Transfer Protocol) protocol that has no directory or
password capability. It is the protocol used for upgrading firmware, downloading software and remote booting of diskless
devices.
Tolerance. Allowable deviation from the nominal bar or space width.
Transmission Control Protocol/Internet Protocol. See TCP/IP.
Trivial File Transfer Protocol. See TFTP.
TSR. See Terminate and Stay Resident.
UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery
is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored,
because there is no time to retransmit. If UDP is used and a reliable delivery is required, packet sequence checking and
error notification must be written into the applications.
UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two
spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States.
Glossary - 11
Visible Laser Diode (VLD). A solid state device which produces visible laser light.
Warm Boot. A warm boot restarts the mobile computerEnterprise Smart Phone by closing all running programs. All data
that is not saved to flash memory is lost.
Glossary - 12 ES400 Mobile Computer User Guide
Index
accessories
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
microSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
single bay USB cradle . . . . . . . . . . . . . . . .10-1, 10-2
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
activation
CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Verizon CDMA . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8, 10-9
icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10
setting up a connection . . . . . . . . . . . . . . . . . . 10-10
adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 7-1
adjusting volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
AFH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
AirBEAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
alpha primary keypad . . . . . . . . . . . . . . . . . . . . . . . . B-2
input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
key descriptions . . . . . . . . . . . . . . . . . . . . . . . . . B-3
answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
battery
charging . . . . . . . . . . . . . . . . . . . . . . . . . .2-12, 10-2
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
using single bay USB cradle . . . . . . . . . . . . . . . 10-2
battery icon . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5, 2-13
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
adaptive frequency hopping . . . . . . . . . . . . . . . . 7-1
security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
turning off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
turning on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
bluetooth
discovering devices . . . . . . . . . . . . . . . . . . . . . . 7-5
turning on and off . . . . . . . . . . . . . . . . . . . . . . . . 7-4
boot
cold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19, 7-3
warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19, 7-3
bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
buttons
power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
call blocking See call barring . . . . . . . . . . . . . . . . . . 3-26
call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
CDMA
activate Verizon . . . . . . . . . . . . . . . . . . . . . . . . 3-30
activate Verizon automated . . . . . . . . . . . . . . . 3-30
data connection . . . . . . . . . . . . . . . . . . . . . . . . 3-17
test activation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
changing a PIN for phone use . . . . . . . . . . . . . . . . . 3-25
charging
using single bay USB cradle . . . . . . . . . . . . . . . 10-2
charging error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
charging temperature . . . . . . . . . . . . . . . . . . . . . . . 2-13
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
clock & alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19, 7-3
command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
Index - 2
ES400 Mobile Computer User Guide
icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
communication/charge cables . . . . . . . . . . . . . . . . . 10-7
conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
contacts application . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
conventions
notational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
cradles
single bay USB . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
data connection . . . . . . . . . . . . . . . . . . . . . . . .3-17, 3-21
disabling PIN for phone use . . . . . . . . . . . . . . . . . . 3-26
disconnecting . . . . . . . . . . . . . . . . . . . . . . . . . .3-16, 3-17
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
enabling PIN for phone use . . . . . . . . . . . . . . . . . . . 3-25
ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Evolution Data-Optimized . . . . . . . . . . . . . . . . . .3-1, 4-1
headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
High-Speed Downlink Packet Access . . . . . . . . 3-1, 4-1
icons
ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5, 2-13
speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
task tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
wireless status . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
information, service . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
installing battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
installing microSD card . . . . . . . . . . . . . . . . . . . . . . . 1-2
internet
disconnecting GPRS . . . . . . . . . . . . . . . . 3-16, 3-17
via GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
wireless connection . . . . . . . . . . . . . . . . . 3-17, 3-21
Internet Explorer Mobile . . . . . . . . . . . . . . . . . . . . . . . 2-8
internet sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
IrDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
file explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
key descriptions
alpha primary keypad . . . . . . . . . . . . . . . . . . . . . B-3
keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
alpha primary . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
key descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
special character key . . . . . . . . . . . . . . . . . . . . . . B-6
GPRS
data connection . . . . . . . . . . . . . . . . . . . . .3-15, 3-21
data disconnect . . . . . . . . . . . . . . . . . . . . .3-16, 3-17
registry file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
WAN configuration . . . . . . . . . . . . . . . . . . . . . . 3-21
GSM
access point name . . . . . . . . . . . . . . . . . . . . . . 3-22
configure GPRS data connection . . . . . . . . . . . 3-21
GPRS data connection . . . . . . . . . . . . . . . . . . . 3-15
settings
phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
PIN . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25, 3-26
security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
services . . . . . . . . . . . . . . . . . . 3-26, 3-27, 3-28
sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
LEDs
scan and decode . . . . . . . . . . . . . . . . . . . . . 5-1, 5-2
lithium-ion battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
locking the MC9500-K keypad . . . . . . . . . . . . . . . . . . 9-1
hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19, 7-3
main battery
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
microSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2, 1-7
installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
MSP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Index - 3
muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
navigation bar
icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
network
configuring GPRS WAN . . . . . . . . . . . . . . . . . . 3-21
notational conventions . . . . . . . . . . . . . . . . . . . . . . . . .xvi
notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
operating environment . . . . . . . . . . . . . . . . . . . . . . . . A-1
operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
phone
activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
answering a call . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
conference call . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
speed dial
calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
text messaging . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
three-way call . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
using keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
phone activation . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
phone security . . . . . . . . . . . . . . . . . . . . . . . . .3-25, 3-26
phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
PIN, changing for phone . . . . . . . . . . . . . . . . . . . . . 3-25
PIN, disabling for phone use . . . . . . . . . . . . . . . . . . 3-26
PIN, enabling for phone use . . . . . . . . . . . . . . . . . . 3-25
power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
rapid deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
removing main battery . . . . . . . . . . . . . . . . . . . . . . . 2-15
reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
hard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19, 7-3
soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19, 7-3
resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
scanning with digital camera . . . . . . . . . . . . . . . . . . . 5-1
security
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
service information . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
services, GSM
call barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
text messages . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
beam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
customer feedback . . . . . . . . . . . . . . . . . . . . . . 9-16
encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
error reporting . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
external GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
GSM/GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
owner information . . . . . . . . . . . . . . . . . . . . . . . 9-15
power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
regional settings . . . . . . . . . . . . . . . . . . . . . . . . 9-17
remove programs . . . . . . . . . . . . . . . . . . . . . . . 9-17
screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
sounds & notifications . . . . . . . . . . . . . . . . . . . . 9-13
USB to PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
wireless manager . . . . . . . . . . . . . . . . . . . . . . . 9-14
SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
single bay USB cradle . . . . . . . . . . . . . . . . . . 10-1, 10-2
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19, 7-3
speaker icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
special character key . . . . . . . . . . . . . . . . . . . . . . . . . B-6
speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
starting the MC9500-K . . . . . . . . . . . . . . . . . . . . . . . . 1-5
status icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5, 2-13
speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
subscriber identification module . . . . . . . . . . . . . . . . . 1-3
suspend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15, 7-3
synchronize with PC
using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Index - 4
ES400 Mobile Computer User Guide
task tray icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
three-way call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Today screen . . . . . . . . . . . . . . . . . . . . . . . . . .2-11, 11-1
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-6
unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
USB charging cable . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
USB client charge cable . . . . . . . . . . . . . . . . . . . . . 10-7
using wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Verizon phone activation . . . . . . . . . . . . . . . . . . . . . 3-30
videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19, 7-3
Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Windows Live Messenger . . . . . . . . . . . . . . . . . . . . . 2-8
wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
wireless
internet . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17, 3-21
wireless manager . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
wireless status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
WLAN 802.11a/b/g . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
WPAN Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
WWAN
configuring GPRS . . . . . . . . . . . . . . . . . . . . . . . 3-21
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742, USA
1-800-927-9626
http://www.motorola.com/enterprisemobility
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office.
All other product or service names are the property of their registered owners.
© Motorola, Inc. 2009
72E-xxxxxx-01 Revision 110909 - November 2009

---

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.6
Linearized                      : Yes
Encryption                      : Standard V2.3 (128-bit)
User Access                     : Print, Copy, Extract, Print high-res
Author                          : Motorola, Inc.
Create Date                     : 2010:03:12 16:47:06+08:00
Modify Date                     : 2010:03:18 17:07:58+08:00
Subject                         : MC9500, MC95, MC95XX
Has XFA                         : No
XMP Toolkit                     : Adobe XMP Core 4.2.1-c043 52.372728, 2009/01/18-15:08:04
Metadata Date                   : 2010:03:18 17:07:58+08:00
Creator Tool                    : FrameMaker 8.0
Format                          : application/pdf
Title                           : MC9500-K Mobile Computer User Guide (P/N 72E-118501-01 Rev. A)
Description                     : MC9500, MC95, MC95XX
Creator                         : Motorola, Inc.
Document ID                     : uuid:1b122a78-b6bf-47de-9918-73722492348d
Instance ID                     : uuid:bce44f78-6061-466a-88d6-1ca3d51a8ba1
Producer                        : Acrobat Distiller 9.3.0 (Windows)
Page Count                      : 104

EXIF Metadata provided by EXIF.tools