Zebra Technologies MD-BTC2TY2 ZBR3 Modular Bluetooth Radio User Manual CERTIFICATION APPLICATION REPORT

Zebra Technologies Corporation ZBR3 Modular Bluetooth Radio CERTIFICATION APPLICATION REPORT

Users Manual Revised

Rhein Tech Laboratories Client: Zebra Technologies Corp. 360 Herndon Parkway Model Name/#: ZBR-3/EYSF2CAXX Suite 1400 FCC ID: I28MD-BTC2TY2 FCC: 15.247 Herndon, VA 20170 http://www.rheintech.com IC: RSS-210 Page 82 of 82 APPENDIX J: MANUAL Please refer to the following pages for a representative manual of a Zebra product that could contain the Zebra Model ZBR-3.
User GuideQL SeriesUMAN-QL rev. A February 2004
3QL Series User GuideTable of ContentsProprietary Statement ................................................. 5Introduction to the QL Series ..................................... 7Unpacking and Inspection .......................................................................... 7Reporting Damage ...................................................................................... 7QL 220 Introduction .................................................................................... 8QL 320 Introduction .................................................................................... 9QL 420 Introduction .................................................................................. 10Getting Ready to Print ................................................11Battery ..........................................................................11Installing the Battery .................................................................................. 11Charging the Battery .................................................................................. 12LI 72 Single Battery Charger..................................................................... 12UCLI72-4 Quad Charger ............................................................................ 13Battery Safety............................................................................................. 14Charger Safety ........................................................................................... 15Loading the Media ..................................................... 16Installing the Media ................................................................................... 16Operator Controls ...................................................... 21Standard Keypad ....................................................................................... 21LCD Control Panel ...................................................................................... 23Verify the Printer Is Working ..................................... 26Printing a Configuration Label ................................................................... 26Connecting the Printer .............................................. 26Cable Communications ............................................................................. 27IR Communications ................................................................................... 28Wireless Communications with Bluetooth™using ZBR-2 Radio .............. 29Wireless Local Area Network (WLAN) Module Using CF Radio .............. 31QL 320 Wireless Local Area Network (WLAN) Module Using PCMCIARadio .......................................................................................................... 33QL 420 Wireless Local Area Network (WLAN) Module Using PCMCIARadio .......................................................................................................... 35Frequency Hopping Wireless Local Area Network (WLAN) Module UsingPCMCIA Radio ............................................................................................ 37WLAN Overview ........................................................................................ 39Setting Up the Software ............................................ 39Using the Accessories............................................... 41Belt Clip ...................................................................................................... 41Kickstand .................................................................................................... 41Desk Stand ................................................................................................. 42Adjustable Shoulder Strap ........................................................................ 43Carrying Strap ............................................................................................ 44Preventive Maintenance ............................................ 45Extending Battery Life ............................................................................... 45Cleaning Instructions ................................................................................ 45QL220 Cleaning .......................................................................................... 47QL 320 Cleaning ......................................................................................... 49
QL 420 Cleaning ......................................................................................... 51Troubleshooting ......................................................... 52Standard Control Panel ............................................................................. 52Optional LCD Control Panel ...................................................................... 52Troubleshooting Topics ............................................................................ 53Troubleshooting Tests ............................................................................... 55Printing a Configuration Label ................................................................... 55Communications Diagnostics ................................................................... 55Calling Technical Support .......................................................................... 58Specifications............................................................. 59Printing Specifications ............................................................................... 59Memory/Communications Specifications ................................................ 59Label Specifications ................................................................................... 60Font/Bar Code Specifications .................................................................... 61Communications Port ................................................................................ 62Physical/Environmental/Electrical Specifications ..................................... 63QL Series Accessories ............................................................................... 67Appendix A ................................................................ 69Interface CablesAppendix B ................................................................ 73Media SuppliesAppendix C ................................................................ 73Maintenance SuppliesAppendix D ................................................................. 74Product SupportIndex ............................................................................ 75Patent Numbers ......................................................... 77
5QL Series User GuideProprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation. It isintended solely for the information and use of parties operating and maintaining theequipment described herein. Such proprietary information may not be used, repro-duced, or disclosed to any other parties for any other purpose without the expressedwritten permission of Zebra Technologies Corporation.Product ImprovementsSince continuous product improvement is a policy of Zebra Technologies Corporation,all specifications and signs are subject to change without notice.FCC Compliance StatementClass B digital device. Tested to comply with FCC standards for home or office use.WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposurerequirements this device shall be used in accordance with the operating conditionsand instructions listed in this manual. Note that there are several radio options avail-able with this printer. Additional regulatory information is contained in later sectionsdevoted to each radio individually.NOTE: This unit was tested with shielded cables on the peripheral devices. Shieldedcables must be used with the unit to insure compliance.Changes or modifications to this unit not expressly approved by Zebra TechnologiesCorporation could void the user’s authority to operate this equipment.Canadian Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada."IC:" before the equipment certification number signifies that the Industry Canada tech-nical specifications were met. It does not guarantee that the certified product will oper-ate to the user's satisfaction.Agency Approvals and Regulatory Information• Design certified by CSA• FCC part 15• Canadian STD RSS-210• EN55022:1998 Class B European Electromagnetic Radiation Standard• EN55022:1998 European Immunity Standard• EN60950: 2000 Safety Standard• NOM/NYCE (Mexico)• C-Tick (Australia)Liability DisclaimerInasmuch as every effort has been made to supply accurate information in this manu-al, Zebra Technologies Corporation is not liable for any erroneous information or omis-sions. Zebra Technologies Corporation reserves the right to correct any such errorsand disclaims liability resulting therefrom.No Liability for Consequential DamageIn no event shall Zebra Technologies Corporation or anyone else involved in the cre-ation, production, or delivery of the accompanying product (including hardware andsoftware) be liable for any damages whatsoever (including, without limitation, damag-es for loss of business profits, business interruption, loss of business information, orother pecuniary loss) arising out of the use of or the results of use of or inability to usesuch product, even if Zebra Technologies Corporation has been advised of the possi-bility of such damages. Because some states do not allow the exclusion of liability forconsequential or incidental damages, the above limitation may not apply to you.CopyrightsThe copyrights in this manual and the system described therein are owned by ZebraTechnologies Corporation. All rights are reserved. Unauthorized reproduction of thismanual or the software in any of the system modules may result in imprisonment ofup to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may besubject to civil liability.All products and brand names are trademarks of their respective companies. Allrights reserved. ©2004 ZIH Corp.
7QL Series User GuideIntroduction to the QL SeriesThank you for choosing one of our Zebra QL Series MobilePrinters. These rugged printers are sure to become produc-tive and efficient additions to your workplace thanks to theirinnovative design. Because they’re made by Zebra Technolo-gies, you’re assured of world-class support for all of your barcode printers, software, and supplies.• This user’s guide gives you the information you’ll need tooperate all QL Series printers.• The QL Series uses the CPCL programming language. Tocreate and print labels using the CPL language, refer tothe Mobile Printer Programming Guide (available on ourWeb site at: http://www.zebra.com/SS/manuals.htm) andour Label Vista™ label creation program.• The QL Series offers optional interpreters for the EPL andZPL II® (up to X.8 firmware) Programming Languages.The printer must be equipped with the optional memoryupgrade and an appropriate application in order to usethis function. Manuals for the ZPL II or EPL2 label designprogramming languages are available on our website at:http://www.zebra.com/SS/manuals.htm.Unpacking and InspectionInspect the printer for possible shipping damage:• Check all exterior surfaces for damage.• Open the media cover (refer to “Loading the Media” in theGetting Ready to Print section) and inspect the mediacompartment for damage.In case shipping is required, save the carton and all packingmaterial.Reporting DamageIf you discover shipping damage:• Immediately notify and file a damage report with theshipping company. Zebra Technologies Corporation is notresponsible for any damage incurred during shipment ofthe printer and will not cover the repair of this damageunder its warranty policy.• Keep the carton and all packing material for inspection.• Notify your authorized Zebra re-seller.
8QL Series User GuideQL 220 Introduction12345678910111213141Platen Roller2. Bar Sensor3. Media Support4. Latch5. Latch Release Button6. “D” Ring7. Control Panel8. QuickLink™ Module9. Print Head10. “E-Z Peel” Label Peeler11. Media Support Disks12. Media Cover13. Belt Clip14. Battery15. Battery ChargingReceptacle16. Communications Port1516Figure 1: QL 220 Overview
9QL Series User GuideQL 320 Introduction1Platen Roller2. Bar Sensor3. Media Support4. “EZ-Peel” Peeler5. Latch6. Latch Release Lever7. “D” Rings8. Control Panel9. QuickLink™ Module10. Print Head11. Media Support Disks12. Media Cover13. Belt Clip14. Battery15. Battery Charging Receptacle1234567781011121314159Figure 1B: QL 320 Overview
10QL Series User GuideQL 420 Introduction1Platen Roller2. Bar Sensor3. Media Rollers4. Rear Media Slot5. Media Support6. “EZ-Peel” Peeler7. Latch8. Latch Release Button9. “D” Rings10. Control Panel11. QuickLink™ Module12. Print Head13. Media Support Disks14. Media Cover15. Communications Port16. Belt Clip17. Battery18. Battery ChargingReceptacle12567899101213121133415161718Figure 1C: QL 420 Overview
11QL Series User GuideGetting Ready to PrintBatteryInstalling the Battery NOTE: Batteries are shipped uncharged. Remove protectiveshrink-wrap and labels from new battery packs prior to use.1. Rotate the Belt Clip to allow access to the Battery com-partment.2. Insert the battery into the printer as shown in Figure 2,3. Rock the Battery into the printer as shown until it locks inplace.When the battery is first installed, the Control Panel indica-tors may briefly turn on and then go off which indicates thebattery is not fully charged (see “Charging the Battery” belowand “Operator Controls”).continuedFigure 2: Installing the BatteryBelt ClipCharger JackBatteryBatteryCharger JackBelt ClipQL 420QL 320QL 220Belt Clip
12QL Series User GuideCharging the BatteryLI 72 Single Battery ChargerRefer to Figure 3. Your battery charger may look slightly dif-ferent from the ones illustrated.1. Install the battery in the printer and plug the Charger intothe appropriate A.C. wall receptacle. Then insert thecharge cable into the battery charger jack.2. The charger LED will indicate the status of the charger asfollows:• A steady light indicates the battery is undergoing a fastcharge.•A slow blinking light indicates the charger is in tricklemode. The battery is ready for use.•A rapidly blinking light indicates a problem with thebattery. The battery may have an internal short, or itscharge monitoring circuitry may be malfunctioning. Thebattery should not be used any further.•Battery Packs may be charged either when installed in theprinter or when removed. Do not attempt to charge batteries with the LI 72 while printing.Attempting to print while charging can result in improperlycharged batteries.LI72 ChargerCharger JackFigure 3: Single Charger
13QL Series User GuideUCLI72-4 Quad ChargerThe UCLI72-4 Quad Charger is designed to charge up to fourQL Series battery packs simultaneously. Batteries must be re-moved from the printer to be charged in the Quad Charger.1. Ensure that the charger has been installed properly perthe Quad Charger instruction manual. Ensure that the powerindicator on the front panel is on.2. Remove any protective shrink-wrap and labels from allbattery packs prior to use. Plug a battery pack into any one ofthe four charging bays as shown in Figure 4, noting the orien-tation of the battery pack. Slide the battery pack into thecharging bay until it stops. Then rock the battery pack backuntil it snaps into place. The amber indicator directly under thebattery being charged will turn on if the battery is properly in-serted.The indicators under the battery will allow you to monitorthe charging process per the table below:Amber Green Battery StatusOn Off ChargingOn Flashing 80% charged (O.K. to use)Off On Completely ChargedFlashing Off Fault Note: A fault condition is caused by a problem with the battery.The charger may indicate a fault because the battery is too hot orcold to charge reliably. Try to charge the battery again when itreturns to the room’s ambient temperature. If the Amber indicatorstarts flashing on the second attempt, the battery should bediscarded.Quad Charger Cycle Times :Battery Status QL 220/320 QL 420Battery 80% Charged 1.25 Hrs. 2.5 Hrs.Battery Fully Charged 2.5 Hrs. 5 Hrs. NOTE: These times are for completely discharged batteries.continued
14QL Series User GuideBattery packs which are only partially discharged will takeless time to reach their charged state. Batteries which havereached 80% of their charge capacity may be used, however,it is recommended that you allow the batteries to reach a fullcharge to maintain maximum battery life.The UCLI72-4 Quad Charger has a safety feature whichstops charging a battery after six hours regardless ofits charge state.Battery Safety Avoid accidental short circuiting of any battery. Allowingbattery terminals to contact conductive material will create ashort circuit which could cause burns and other injuries or couldstart a fire.Use of any charger not approved specifically by Zebra for use withits batteries could cause damage to the battery pack or theprinter and will void the warranty.FaultFast ChargeFaultFast ChargeFaultFast ChargeReadyPowerFull ChargeReadyFull ChargeReadyFull ChargeFull ChargeFaultFast ChargeReadycontinuedCharger BayAmberIndicatorGreenIndicatorPower IndicatorPower SupplyFigure 4: Quad Charger1. Slide Battery Pack intoCharger bay2. Rock Battery Packinto place
15QL Series User GuideCharger SafetyUse care in locating the Quad Charger. Do not place it inlocations where liquids or metallic objects may be dropped intothe charging bays. Do not block the ventilating slots on the topand bottom covers. Ensure that the Charger is plugged into apower source which won’t accidently be turned off if you will becharging batteries overnight.
16QL Series User GuideLoading the MediaYou can operate QL Series printers in one of two differentmodes: Tear-Off or Peel-Off. Tear-Off mode allows you to tearoff each label (or a strip of labels) after it is printed. In Peel-Offmode, the backing material is peeled away from the label as itis printed. After you remove this label, the next one is printed.Installing the MediaQL 420 and QL 220 Printers1. Open the printer: Refer to Figure 5 (QL 420 shown).•Press the latch release button on the side of the printer asshown at “1” below. The latch assembly will flip openautomatically•On the QL 420, pull up the latch assembly completely asshown at “2” to unlatch the Media Cover.•Rotate the Media Cover back as shown at “3”, exposingthe media compartment and the adjustable media sup-ports.Media SupportsFigure 5: Opening the QL 420 & QL 220Media Compartment
17QL Series User GuideQL 320 Printers1A. Open the printer: Refer to Figure 5a.•Rotate the latch release levers on each side of the printeras shown at “1” below. The latch assembly will flip openautomatically as shown at “2”.•Rotate the Media Cover back as shown at “3”, exposingthe media compartment and the adjustable media sup-ports.continuedMedia SupportsMediaCompartmentFigure 5A: Opening the QL 320
18QL Series User GuideAll models2. Load the media:Loading media from an internal supply. Refer to Figure 6.•Pull the media supports apart, insert the roll of mediabetween them, and let the media supports close. Ensurethat the media pulls off the core in the direction shown inFigure 6. The supports will adjust themselves to thewidth of the media, and the media should be able to spinfreely on the supports.Media RollNote directionmedia pulls off theroll.Pull Media Supportsapart.Figure 6: Installing Media
19QL Series User GuideQL 420 Only2A. Load the media (continued): Loading media from an external supply. Refer to Figure 7.The QL 420 has a loading slot in the rear of the media com-partment which allows you to use standard 4” (101.6 mm)wide fan-fold media from an external supply. The externalsupply must be designed such that it does not exert excessivedrag as media is fed through the printer, which could result indistorted printing.Zebra can provide a vehicle mount (p/n DC16620-1) de-signed specifically for the QL 420 which incorporates an exter-nal media supply bin.•Pull the media supports apart, insert a Media Spacer(Zebra part number BA16625-1) between them, andlet the media supports close.Insert the media from theexternal supply through therear feed slot, between themedia guides and upthrough the media compart-ment as shown.Make sure theside of themedia you willbe printing onfaces thecontinuedMedia Spacerp/n BA16625-1Feed mediathrough rearfeed slotSurface ofmedia to beprinted mustface the print-headFigure 7: Installing Media from an External Supply (QL 420 only)
20QL Series User Guideprint head.3. Close the Media Cover: Refer to Figure 8.•If you plan to use the printer in the tear-off mode, closethe media cover as shown at “2”, then rotate the latchassembly as shown until it locks into place, as shown at“4”.•If you plan to use the printer in the peel-off mode, peel afew labels off of the media and pull it out of the printer asshown at “1”. Close the media cover as shown at “2”.Rotate the “EZ-Peel” peeler bar until it locks into place onthe latch, as shown at “3”, then rotate the Latch as shownuntil it locks into place, as shown at “4”.•Turn on the printer or press the Feed button if the printeris already on.The printer will advance the media to the next label, ifprinting labels. If you are printing on journal media, theprinter will advance a short strip of media and will then beready for printing.Media Cover“EZ-Peel” PeelerBarFlip down if usingmedia in the peel-off mode.LatchAssemblyPull Media outof PrinterFigure 8: Closing the Media Cover
21QL Series User GuideOperator ControlsQL Series printers are available with one of two possiblecontrol panels. The standard control panel is detailed belowand in Figure 9. The optional control panel (Figure 10) fea-tures an LCD which allows easy display and selection of manyprinter functions detailed on following pages.Standard KeypadThe standard keypad has three control buttons and two mul-tipurpose indicators.•The Power button turns the printer on and off.•The Feed button advances a length of media which isdetermined by the type of media being used. Labelmedia will be advanced to the next gap or bar sensemarker. Journal (plain) media will be advanced a lengthdetermined by the printer’s software.•The Function button is controlled by a printer’s specificapplication to support such functions as:Print a battery level report.Print the Local Area Network (LAN) statusPrint a Short Range Radio Frequency (SRRF) statusPrint a media supply reportThe green LED on the left side of the control panel indicatesthe status of several printer features:•A slowly blinking sequence indicates the printer’s batteryneeds charging.•Printers with a wireless QuickLink module installed: aquickly blinking sequence indicates the printer has notestablished a link to either a Local Area Network or acompatible wireless equipped terminal.•Printers with a wireless QuickLink module installed: Asteadily lit indicator shows that the printer has establisheda wireless link, either to the LAN or to a compatibleterminal.A steadily lit green indicator on a non-wireless printer is apower-on indicator.The yellow LED on the right side of the control panel hastwo indication conditions.•A rapidly blinking yellow LED and a chime indicate that noapplication has been loaded into the printer.continued
22QL Series User Guide•Printers with a wireless QuickLink module installed: arapidly blinking LED indicates normal data transmission.•A steadily lit yellow LED indicates an error condition. Thiscan be caused by one of the following:1. The media cover is not completely closed and latched.2. The printer is out of media.Figure 9: Standard Control panelGreen LEDSteady Light indicates power onand/or established RF link.Fast Blink indicates no RF link (onRF equipped units only)Slow Blink means low batteryYellow LEDSteady Light indicates errorcondition: out of media ormedia cover not closed.Fast Blink indicates RF activi-ty (on RF equipped unitsonly)Fast blink with beeper indi-cates no application loadedPower ButtonPress to turn uniton. Press again toturn unit offFeed ButtonPress to advance the mediaone blank label or a soft-ware determined length ofjournal media.Function ButtonSpecific functions are underprinter application control.Figure 9: Standard Control Panel
23QL Series User GuideLCD Control PanelThe optional LCD control panel has buttons for the poweron/off and media feed functions just as in the standard controlpanel. In addition, it has two keys which allow easy navigationand selection of menu options affecting many printer func-tions.The “Scroll” button allows scrolling through the various op-tions and settings. The “Select” button allows selection of theoption or function displayed on the screen.The top of the screen has a row of status icons which indi-cate the state of various printer functions:Indicates that the printer is associated with a wirelessLocal Area Network (LAN). This icon is functional onlywith QL Series printers with a WLAN wireless optioninstalled.A flashing icon indicates low battery status. Youshould suspend any printing operations and recharge orreplace the Battery Pack as soon as is convenient.A flashing icon indicates that the media cover is open ornot properly latched.A flashing icon indicates that a file is being down-loaded to the printer. A flashing icon indicates that the printer does not detectany media. This could indicate an out of media condition,or improperly loaded media.In addition to the status icons, the LCD control panel can dis-play many of the printer’s settings and functions as text. Ap-plications can be written to allow the user to view and /ormodify these settings using the scroll and select keys on thedisplay. Refer to the “LCD Functions Table” on the followingpage for the full set of printer features that can be made avail-able with the LCD panel.continued
24QL Series User GuideThe LCD has a backlighting option which allows viewing ofthe screen in a dark environment, or provides better contrastin a very bright environment. Use of the display backlight willdecrease the time the printer will run between charges. Referto the section “Extending Battery Life” for more information.Power ButtonPress to turn unit on.Press again to turn unitoffFeed ButtonPress to advance themedia one blanklabel or a softwaredetermined length ofjournal media.Scroll ButtonPress to scrollthrough the menuchoices on theLCD.SelectButtonPress to select amenu choice onthe LCD.LCDSee LCD Functions Table for anoverview of menu optionsPrinter StatusIconsIndicates the statusof several printerfunctionsFi gure 10: Optional LCD Control Panel
25QL Series User GuideExtended LCD FunctionsFunction Default setting Scroll & Select OptionsSensor Type Gap • Bar•GapBaud Rate 19200 • 9600•19200•32400Data Bits 8 • 7•8WLAN ID* Factory Set N/AValueLabel Top 000 • Increase (+120 dotsmax.)•Decrease (-120 dotsmax.)Left Position 000 • Increase (+120 dotsmax.)•Decrease (-120 dotsmax.)LCD Contrast 0 • Increase•DecreaseNo-activity Timeout* 60 sec. • 60 sec.•5 min.•10 min.•30 min•CustomTear-off Position 00 • Increase (+120 dotsmax.)•Decrease (-120 dotsmax.)Media Type Label • Label•JournalMedia Width Sensing† Off • On•Off•Display WidthLCD Backlight Off • On•Off•Momentary On w/time delayFactory Reset No • No(Resets all to • Yesfactory set values)* Some parameters, such as the WLAN ID number and non-standard no-activity timeout values can be set using a PC running Zebra’s Label Vista label creation programand a data cable link to the printer.† Media width sensing is an option. Display for this option may not be visible, or selec-tion options may change, depending on the printer’s application.
26QL Series User GuideVerify the Printer Is WorkingBefore you connect the printer to your computer or portabledata terminal, make sure that the printer is in proper workingorder. You can do this by printing a configuration label usingthe “two key reset” method. If you can’t get this label to print,refer to “Troubleshooting”.Printing a Configuration Label1. Turn the printer off. Load the media compartment withjournal media (media with no black bars printed on theback)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feedbutton pressed. When printing starts, release the Feedbutton. The unit will print a line of interlocking “x” characters toensure all elements of the print head are working, print out theversion of software loaded in the printer and then print two re-ports.The first report indicates model, ROM version, serial num-ber, baud rate, etc. The second report prints out more de-tailed information on the printer’s configuration and parametersettings. If no second report appears, there is no applicationloaded. (See the Troubleshooting Section for a sample print-out and a further discission on how to use the configurationlabel as a diagnostic tool.)Connecting the PrinterThe printer must establish communications with a host ter-minal which sends the data to be printed. Communicationsoccur in four basic ways:•By a cable between the printer and its host terminal•Linking to a host terminal via Infrared (usually by meansof the industry standard IrDA protocol)•By means of a Bluetooth™ short range radio frequencylink.•By means of a wireless LAN (Local Area Network) per802.11b specifications.
27QL Series User GuideCable Communications CAUTION. The power should be turned off before connectingor disconnecting the communications cable.All QL Series printers can communicate by cable; the specif-ic cable supplied with your printer will vary with the host ter-minal. The 8- pin circular connector on your communicationscable plugs into the serial communications port on the side ofthe printer. The connector is keyed to assure correct align-ment; do not try to force the cable if it does not plug in. Theother end of the cable must be plugged into the host terminalas shown in Figure 11, or to a serial port on a computer (Fig-ure 12.) Communications between the terminal and the print-er are controlled by the applications running on the terminaland the printer.Communications Cable to TerminalPart number varies. Refer to Appendix A.CommunicationsPortSerial Communications Cable toComputerRefer to Appendix A for part numbers.Figure 11: Cable CommunicationsFigure 12: Communications with a P.C.
28QL Series User GuideIR CommunicationsPrinters equipped for infrared (IR) communications are iden-tified by a small “IR” logo on the unit’s label. IR allows wirelesscommunications between the printer and the host terminal. IRunits can also communicate with a cable as detailed above,however, IR functions are disabled when the cable is pluggedin. Printers with the IR option can be configured to conform tothe standard IrDA communications protocolLinking a Printer to an IrDA HostIrDA compliant terminals will automatically initiate communi-cations to the printer. First ensure that there is a direct line ofsight between the printer and the terminal that will be sendingdata. The IR window on the front of the printer must face thecorresponding window on the terminal to properly send andreceive signals. An IrDA compliant terminal will seek out anylinkable devices and establish communications between them,even turning the printer on if necessary.Figure 13: IR CommunicationsArea of IR Window1M (39”)
29QL Series User Guide 0336Important Notice:This device is a portable RF printer intendedfor commercial and industrial use in all EU andEFTA member states.Wireless Communications with Bluetooth™using ZBR-2 RadioThe following section only applies when the Bluetooth Module (FCC ID: I28MD-BTC2TY)is installed in a QL series printer (note that only one of the radio options can be in-stalled in the printer at one time).“Bluetooth” is a worldwide standard for the exchange of databetween two devices via radio frequencies. Bluetooth radiosare relatively low powered to help prevent interference withother devices running at similar radio frequencies. This limitsthe range of a Bluetooth device to about 10 meters (about 32feet).Both the printer and the device it communicates with mustfollow the Bluetooth standard. Exposure to Radio Frequency RadiationThe radiated output power of this internal Bluetooth radio is farbelow the FCC radio frequency exposure limits. Nevertheless, thisBluetooth radio must be used in such a manner that the antenna is2.5 cm or further from the human body.The radio and antenna are mounted internally in this printer suchthat when the printer is worn with the back of the printer againstthe body and the front of the printer (where paper exits) away fromthe body, then the 2.5 cm distance between the antenna and theusers body will be met. Do not use the printer in an unauthorizedmanner.The internal Bluetooth radio operates within guidelines found inradio frequency safety standards and recommendations. The levelof energy emitted is far less than the electromagnetic energyemitted by other wireless devices such as mobile phones.European Regulatory Information for this RadioAUS B DK FINFDGRIREILUX NL PESUKNote: -Member states in the EU with restrictive use for this device arecrossed out!This device is also authorized for use in all EFTA member states (CH, ICE,LI, NOR)continued
30QL Series User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. The following test methods have been applied in order to provepresumption of compliance with the R&TTE Directive 1999/5/EC:• EN 60950: 2000Safety of Information Technology Equipment• EN 300 328-2 V1.4.1 (2003-04)Technical requirements for spread-spectrum radio equipment• EN 301 489-1/-17 V1.4.1/1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor homeand office use in all EU and EFTA member states.Bluetooth™ Networking Overview In order to exchange data, two Bluetooth enabled devicesmust establish a connection. Bluetooth software is alwaysrunning in the background, ready to respond to connection re-quests. One device (known as the master or the client) mustrequest a connection with another. The second device (theslave or the server) then accepts or rejects the connection. ABluetooth enabled QL series printer will normally act as aslave, but in theory any Bluetooth device can be either a mas-ter or a slave. This miniature network is sometimes referred toas a “piconet” and can consist of several Bluetooth enableddevices.For the most part, communications using the Bluetooth pro-tocol are initiated and processed without any operator inter-vention, much like the IrDA system described previously.Each Bluetooth enabled QL series printer has a unique Blue-tooth Device Address (BDA) loaded into its QuickLink modulewhen manufactured.
29QL Series User Guide 0336Important Notice:This device is a portable RF printer intendedfor commercial and industrial use in all EU andEFTA member states.Wireless Communications with Bluetooth™ using ZBR-3 RadioThe following section only applies when the ZBR-3 Bluetooth Module(FCC ID: I28MD-BTC2TY2) is installed in a QL series printer (note that only one of theradio options can be installed in the printer at one time). The antenna used for thistransmitter must not be co-located or must not operate in conjunction with any otherantenna.“Bluetooth” is a worldwide standard for the exchange of databetween two devices via radio frequencies. Bluetooth radiosare relatively low powered to help prevent interference withother devices running at similar radio frequencies. This limitsthe range of a Bluetooth device to about 10 meters (about 32feet).Both the printer and the device it communicates with mustfollow the Bluetooth standard. Exposure to Radio Frequency RadiationThe radiated output power of this internal Bluetooth radio is farbelow the FCC radio frequency exposure limits. Nevertheless, thisBluetooth radio must be used in such a manner that the antenna is2.5 cm or further from the human body.The radio and antenna are mounted internally in this printer suchthat when the printer is worn with the back of the printer againstthe body and the front of the printer (where paper exits) away fromthe body, then the 2.5 cm distance between the antenna and theusers body will be met. Do not use the printer in an unauthorizedmanner.The internal Bluetooth radio operates within guidelines found inradio frequency safety standards and recommendations. The levelof energy emitted is far less than the electromagnetic energyemitted by other wireless devices such as mobile phones.continuedEuropean Regulatory Information for this RadioThis device is intended for use in all EU and EFTA member states.Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. The following test methods have been applied in order to provepresumption of compliance with the R&TTE Directive 1999/5/EC:• EN 60950: 2000Safety of Information Technology Equipment• EN 300 328-2 V1.4.1 (2003-04)Technical requirements for spread-spectrum radio equipment• EN 301 489-1/-17 V1.4.1/1.2.1 (2002-08)
30QL Series User GuideEMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor homeand office use in all EU and EFTA member states.Bluetooth™ Networking Overview In order to exchange data, two Bluetooth enabled devicesmust establish a connection. Bluetooth software is alwaysrunning in the background, ready to respond to connection re-quests. One device (known as the master or the client) mustrequest a connection with another. The second device (theslave or the server) then accepts or rejects the connection. ABluetooth enabled QL series printer will normally act as aslave, but in theory any Bluetooth device can be either a mas-ter or a slave. This miniature network is sometimes referred toas a “piconet” and can consist of several Bluetooth enableddevices.For the most part, communications using the Bluetooth pro-tocol are initiated and processed without any operator inter-vention, much like the IrDA system described previously.Each Bluetooth enabled QL series printer is identified by aunique Bluetooth Device Address (BDA) loaded into its Quick-Link module when manufactured.
31QL Series User GuideWireless Local Area Network (WLAN) Module Using CF RadioThe following section only applies when the CF (Compact Flash) WLAN module (WithFCC ID: I28MD-QL4137) is installed in a QL series printer (note that only one of theradio options can be installed in the printer at one time). QL model printers have theFCC ID number label on the front of the module, and QL Plus models have the FCC IDnumber on a label on the back of the unit. WARNING: Use of a QL series printer with the radio modulemarked “with FCC ID: I28MD-QL4137” meets the FCC requirementsfor radio frequency (RF) radiation exposure in the standard bodyworn configuration with no minimum separation. In thisconfiguration, which applies whether the belt clip or shoulderstrap is used, the face of the printer from which paper istransported is facing away from the user’s body. The standardconfiguration must always be used when the printer is body worn.QL 220/220 Plus, QL 320/320 Plus and QL 420/420 Plus printers withthis radio option have been SAR tested. The maximum SAR valuemeasured for each model was 1.1W/kg averaged over 1 gram.European Regulatory Information for this RadioAUS B DK FINFDGRIREILUX NL PESUKNote: -Member states in the EU with restrictive use for this device arecrossed out!This device is also authorized for use in all EFTA member states (CH, ICE,LI, NOR)Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. The following test methods have been applied in order to provepresumption of compliance with the R&TTE Directive 1999/5/EC:• EN 60950: 2000Safety of Information Technology Equipment• EN 300 328-2 V1.2.1 (2001-12)Technical requirements for spread-spectrum radio equipment 0982 Important Notice:This device is a portable RF printer intendedfor commercial and industrial use in all EU andEFTA member states except in France whererestrictive use applies.continued
32QL Series User Guide• EN 301 489-17 V1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor homeand office use in all EU and EFTA member states, except in France whererestrictive use applies.The use of this frequency band in France is subject to restrictions. You mayonly use channels 10 and 11 (2457 and 2462 MHz) on French territory,except in those French departments as listed in the table below wherechannels 1-13 (2412-2472 MHz) may be used. For more information seehttp://www.anfr.fr/ and/or http://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
33QL Series User GuideQL 320 Wireless Local Area Network (WLAN) Module UsingPCMCIA RadioThe following section only applies when the PCMCIA WLAN module (FCC ID: I28-QL320352) is installed in the QL 320 printer (note that only one of the radio optionscan be installed in the printer at one time). The FCC ID number label is on the front ofthe module and can be read with the module installed. WARNING: Use of the QL 320 with the radio module markedwith FCC ID: I28-QL320352 meets the FCC requirements for radiofrequency (RF) radiation exposure in the standard body wornconfiguration with no minimum separation. In this configuration,which applies whether the belt clip or shoulder strap is used, theface of the printer from which paper is transported is facing awayfrom the user’s body. The standard configuration must always beused when the printer is body worn. This configuration maintainsthe required 1 cm separation distance.The printer with this radio option has been SAR tested. Themaximum SAR value measured was .819 W/kg averaged over 1gram.European Regulatory Information for this RadioAUS B DK FINFDGRIREILUX NL PESUKNote: -Member states in the EU with restrictive use for this device arecrossed out!This device is also authorized for use in all EFTA member states (CH,ICE, LI, NOR)Europe EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. The following test methods have been applied in order to provepresumption of compliance with the R&TTE Directive 1999/5/EC:• EN 300 328-2 V1.3.1 (2001-12)- Technical requirements for spread-spectrum radio equipment• EN 301 489-17 V1.2.1 (2002-08)- EMC requirements for spread-spectrumradio equipmentIn France there are restrictions in the use of this device. A restricted 0336 Important Notice:This device is a portable RF printer intended for com-mercial and industrial use in all EU and EFTA mem-ber states except in France where restrictive use ap-plies.continued
34QL Series User Guidefrequency band exists in France. When operating this device on Frenchterritory you may only use channels 10 and 11 (2457 and 2463 MHz). It isnot allowed to operate this device at any other frequency supported by thedevice. For more information see http://www.anfr.fr/Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. The following test methods have been applied in order to provepresumption of compliance with the R&TTE Directive 1999/5/EC:• EN 60950: 2000Safety of Information Technology Equipment• EN 300 328-2 V1.2.1 (2001-12)Technical requirements for spread-spectrum radio equipment• EN 301 489-17 V1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor homeand office use in all EU and EFTA member states, except in France whererestrictive use applies.The use of this frequency band in France is subject to restrictions. You mayonly use channels 10 and 11 (2457 and 2462 MHz) on French territory,except in those French departments as listed in the table below wherechannels 1-13 (2412-2472 MHz) may be used. For more information seehttp://www.anfr.fr/ and/or http://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
35QL Series User GuideQL 420 Wireless Local Area Network (WLAN) Module UsingPCMCIA RadioThe following section only applies when the PCMCIA WLAN module (FCC ID: I28-QL420352) is installed in the QL 420 printer (note that only one of the radio optionscan be installed in the printer at one time). The FCC ID number label is on the front ofthe module and can be read with the module installed. WARNING: Use of the QL 420 with the radio module markedwith FCC ID: I28-QL420352 meets the FCC requirements for radiofrequency (RF) radiation exposure in the standard body wornconfiguration with no minimum separation. In this configuration,which applies whether the belt clip or shoulder strap is used, theface of the printer from which paper is transported is facing awayfrom the user’s body. The standard configuration must always beused when the printer is body worn. This configuration maintainsthe required 1 cm separation distance.The printer with this radio option has been SAR tested. Themaximum SAR value measured was 1.04. W/kg averaged over 1gram.European Regulatory Information for this RadioAUS B DK FINFDGRIREILUX NL PESUKNote: -Member states in the EU with restrictive use for this device arecrossed out!This device is also authorized for use in all EFTA member states (CH,ICE, LI, NOR)Europe EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. The following test methods have been applied in order to provepresumption of compliance with the R&TTE Directive 1999/5/EC:• EN 300 328-2 V1.3.1 (2001-12)- Technical requirements for spread-spectrum radio equipment• EN 301 489-17 V1.2.1 (2002-08)- EMC requirements for spread-spectrumradio equipmentIn France there are restrictions in the use of this device. A restrictedfrequency band exists in France. When operating this device on French 0336 Important Notice:This device is a portable RF printer intended for com-mercial and industrial use in all EU and EFTA mem-ber states except in France where restrictive use ap-plies.continued
36QL Series User Guideterritory you may only use channels 10 and 11 (2457 and 2463 MHz). It isnot allowed to operate this device at any other frequency supported by thedevice. For more information see http://www.anfr.fr/Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. The following test methods have been applied in order to provepresumption of compliance with the R&TTE Directive 1999/5/EC:• EN 60950: 2000Safety of Information Technology Equipment• EN 300 328-2 V1.2.1 (2001-12)Technical requirements for spread-spectrum radio equipment• EN 301 489-17 V1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor homeand office use in all EU and EFTA member states, except in France whererestrictive use applies.The use of this frequency band in France is subject to restrictions. You mayonly use channels 10 and 11 (2457 and 2462 MHz) on French territory,except in those French departments as listed in the table below wherechannels 1-13 (2412-2472 MHz) may be used. For more information seehttp://www.anfr.fr/ and/or http://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
37QL Series User GuideFrequency Hopping Wireless Local Area Network (WLAN)Module Using PCMCIA Radio(QL 320 and QL 420 only)The following section only applies when the PCMCIA FH WLAN module (FCC ID: I28MD-QL3201) is installed in a QL 320 or QL 420 printer (note that only one of the radio op-tions can be installed in a printer at one time). The FCC ID number label is on the frontof the module and can be read with the module installed. WARNING: Use of the QL 320 or QL 420 with the radio modulemarked with FCC ID: I28MD-QL3201 meets the FCC requirementsfor radio frequency (RF) radiation exposure in the standard bodyworn configuration with no minimum separation. In thisconfiguration, which applies whether the belt clip or shoulderstrap is used, the face of the printer from which paper istransported is facing away from the user’s body. The standardconfiguration must always be used when the printer is body worn.This configuration maintains the required 1 cm separationdistance.The QL 320 and QL 420 with this radio option have been SARtested. The maximum SAR value measured for the QL 320 was .604W/kg averaged over 1 gram.The maximum SAR value measured for the QL 420 was .899 W/kgaveraged over 1 gram.European Regulatory Information for this RadioAUS B DK FINFD GRIREILUX NL PES UKNote: -Member states in the EU with restrictive use for this device arecrossed out! This device can only be used indoors in France.This device is also authorized for use in all EFTA member states (CH,ICE, LI, NOR) 0336 Important Notice:This device is a portable RF printer intended for com-mercial and industrial use in all EU and EFTA mem-ber states except in France where restrictive use ap-plies.continued
38QL Series User GuideEurope EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. The following test methods have been applied in order to provepresumption of compliance with the R&TTE Directive 1999/5/EC:• EN 300 328-2 V1.3.1 (2001-12)- Technical requirements for spread-spectrum radio equipment• EN 301 489-17 V1.2.1 (2002-08)- EMC requirements for spread-spectrumradio equipmentIn France there are restrictions in the use of this device. A restrictedfrequency band exists in France. When operating this device on Frenchterritory you may only use channels 10 and 11 (2457 and 2463 MHz). It isnot allowed to operate this device at any other frequency supported by thedevice. For more information see http://www.anfr.fr/
39QL Series User GuideWLAN OverviewQL series printers can be equipped with a radio in the stan-dard PCMCIA footprint using the industry standard 802.11 or802.11b protocol. These printers will have the FCC I.D. numberof the radio on the product label. They allow wireless commu-nication as a node within a local area network, (LAN) and itswireless capabilities allow communications from any pointwithin the LAN’s perimeter. Methods of establishing commu-nications to the printer will vary with each LAN application.QL 220 Network Printers with the CF module can be identi-fied by the text “Network Printer” and FCC ID number I28MD-QL4137 on the front of the unit.QL 320 and QL 420 printers with the PCMCIA module can beidentified by the text “Network Printer” and FCC ID number“I28-QL420352” on the front of the unit.QL 320 and QL 420 printers with the Frequency Hopping PC-MCIA module can be identified by the text “Network Printer”and FCC ID: I28MD-QL3201 on the front of the unit.Methods of establishing communications to QL series print-ers will vary with each LAN application. General informationon establishing WLAN communications can be found in eitherthe ”CPCL Programmers Manual” or the “Quick Start Guidefor Mobile Wireless Printers” available on-line at:http://www.zebra.com/SS/manuals.htmMore information and LAN configuration utilities may also befound in Zebra’s Label Vista™ program (version 2.8 and later).Label Vista may be downloaded from the Zebra website at:http://www.zebra.com/SD/product_LabelVista.htmSetting Up the SoftwareQL series printers use Zebra’s CPCL Programming languagewhich was designed for mobile printing applications. CPCL isfully described in the ”CPCL Programmers Manual”, availableon-line from Zebra’s website at: http://www.zebra.com/SS/manuals.htm.You can also use Label Vista™, Zebra’s Windows™ based la-bel creation program which uses a graphical interface to cre-ate and edit labels in the CPCL language. Label Vista iscontinued
40QL Series User Guideavailable on-line from Zebra’s Web site at:http://www.zebra.com/SD/product_LabelVista.htmQL series printers with an optional memory upgrade cansupport an interpreter for ZPL II®, or EPL programming lan-guages. To use ZPL II or EPL, refer to the appropriate Pro-gramming Guides available on-line from Zebra’s Web site. Ifyou choose to use a third party label preparation system, fol-low the installation instructions included in the package.
41QL Series User GuideUsing the AccessoriesBelt ClipRefer to Figure 14. All QL se-ries printers are equipped with abelt clip as standard. To use:hook the clip over your belt, andensure that the clip is securelyattached to the belt. The beltclip will pivot to allow you tomove freely while wearing theprinter.KickstandRefer to Figure 15 . The Kickstand option allows users to usethe printer on a desktop. To use the optional Kickstand: Flipthe Kickstand on theback of the printeropen until you feel aslight detent. Theprinter will now sit atapproximately a 30ºto 45° angle on adesktop dependingon the printer model.continuedClip printerto beltPrinter canpivot freelyFigure 15: The QL 420 KickstandFigure 14: The QL 420 Belt Clip
42QL Series User GuideDesk StandRefer to Figure 16. To usethe Desk Stand: Slide theprinter onto the Desk standas shown. The printer’s beltclip will hook onto the DeskStand as shown and retain itin place. Ensure that theclip is securely attached tothe Stand and the mediacompartment of the printeris seated securely in thestand.Refer to the Specificationssection for Desk Stand partnumbers.Holes are provided to per-manently attach the DeskStand to the work surface.The charger and data I/O ca-bles may be plugged intothe printer in the usual man-ner.Refer to the section on usingthe chargers for moreinformation.Desk StandHookBelt Clipover theStandFigure 16: Optional Desk Stand
43QL Series User GuideAdjustable Shoulder StrapRefer to Figure 17. If your printer is equipped for the shoul-der strap option: snap each end of the shoulder strap into the“D” rings in the top of the printer. Slide the buckle away fromor towards the printer until you achieve the desired length.continuedHoldBucklePull Straphere tolengthenPull Straphere toshortenSnap in to“D” ringson printerFigure 17: Optional Shoulder Strap
44QL Series User GuideCarrying StrapRefer to Figures 18 and 18a. There are two varieties of carry-ing strap. One of them clips onto the printer’s “D” rings asdoes the shoulder strap, and the other is secured to the printerpermanently with loops in the strap secured by sleeves cap-tured between the printer’s upp and lower covers.Either strap provides the user with a convenient and securemethod of carrying the printer.Snap in to“D” ringson printerFigure 18: Detachable Carrying StrapFigure 18a: Permanent Carrying Strap
45QL Series User GuidePreventive MaintenanceExtending Battery Life•Never expose the battery to direct sunlight or tempera-tures over 104° F (40° C).•Always use a Zebra charger designed specifically forLithium-Ion batteries. Use of any other kind of chargermay damage the battery.•Use the correct media for your printing requirements. Anauthorized Zebra re-seller can help you determine theoptimum media for your application.•If you print the same text or graphic on every label,consider using a pre-printed label.•Choose the correct print darkness, and print speed foryour media.•Use software handshaking (XON/XOFF) whenever pos-sible.•Select Tear-Off mode whenever possible (Peel-Off modeuses more power).•If your printer has the optional LCD display, use thedisplay backlight only when necessary. Turn it off when-ever it is not needed.•Pull the battery out of the printer if the printer won’t beused for a day or more and you’re not performing amaintenance charge.•Consider purchasing an extra battery.•Remember that any rechargeable battery will lose itsability to maintain a charge over time. It can only berecharged a finite number of times before it must bereplaced.•Don’t print while the LI 72 Wall Charger is plugged into theunit. Unreliable battery charging can result.Cleaning Instructions CAUTION- Use only cleaning agents specified below. ZebraTechnologies Corporation will not be responsible for damagecaused by any other cleaning materials used on this printer.Clean the printer with either the cleaning pen supplied with theprinter or a cotton swab saturated with alcohol. WARNING: To avoid possible personal injury or damage to theprinter, never insert any pointed or sharp objects into the printer.continued
46QL Series User GuideUse the supplied cleaning pen or 70%isopropyl alcohol on a cotton swab toclean the print elements from end to end(the print elements are located in the thingray line on the printhead).Printhead(Figure 19)Peel bar (Figure 19)Clean thoroughly with the cleaning penor 70% isopropyl alcohol and a cotton Area Method IntervalAs neededAfter every fiverolls of media(or more often,if needed)PlatenRoller(Figure 19)Tear bar(Figure 19)Scraper(Linerless unitsonly) Figure 19aClean thoroughly with the cleaning pen or70% isopropyl alcohol and a cotton swab.Clean thoroughly with thecleaning pen or 70% isopropylalcohol and a cotton swab.ExteriorInterior(Figure 19)As neededAfter every fiverolls of media(or more often,if needed)After every fiverolls of media(or more often,if needed)Linerless mediarequires morefrequentcleaningPlaten Roller(Figure 19a)Interior(Figure 19a)Water-dampened clothBrush/air blow. Ensure the Bar Sensor, GapSensor and Label Present Sensor windowsare free of dust.Units with linerless platens:Clean inside surfaces of Media supports &Media Support Disks with the suppliedcleaning pen or 70% isopropyl alcohol on acotton swab.QL220 CleaningRotate the platen roller and clean itthoroughly with the cleaning pen or 70%isopropyl alcohol and a cotton swab.Units with linerless platens: Rotateplaten & clean bearing points only. Avoiduse of alcohol on the surface of linerlessplatens!
47QL Series User GuideFigure 19: Cleaning the QL 220PrintheadElementsPeeler BarPlaten surfaceAvoid using alcoholon linerless platensurfaceTear BarLabelPresenceSensorBar SensorGapSensorBearing PointsLinerless Platens onlySupport Disks,Inner surfaces onboth sides.Linerless units only.Bearing PointsLinerless Platens onlyPlaten surfacePeelerRollersScraperLinerless units onlyFigure 19a: Cleaning the Linerless QL 220continued
48QL Series User GuideUse the supplied cleaning pen or 70%isopropyl alcohol on a cotton swab toclean the print elements from end to end(the print elements are located in the thingray line on the printhead).Printhead(Figure 20)Peel bar (Figure 20)Clean thoroughly with the cleaning penor 70% isopropyl alcohol and a cottonswab. Area Method IntervalAs neededAfter every fiverolls of media(or more often,if needed)PlatenRoller(Figure 20)Rotate the platen roller and clean itthoroughly with the cleaning pen or 70%isopropyl alcohol and a cotton swab.Units with linerless platens: Rotateplaten & clean bearing points only. Avoiduse of alcohol on the surface of linerlessplatens!Tear bar(Figure 20)Scraper(Linerless unitsonly) Figure 20Clean thoroughly with the cleaning pen or70% isopropyl alcohol and a cotton swab.Clean thoroughly with thecleaning pen or 70% isopropylalcohol and a cotton swab.Water-dampened clothBrush/air blow. Ensure the Bar Sensor, GapSensor and Label Present Sensor windowsare free of dust.As neededAfter every fiverolls of media(or more often,if needed)After every fiverolls of media(or more often,if needed)Linerless mediarequires morefrequentcleaningInterior(Figure 20)Units with linerless platens:Clean inside surfaces of media disks & peelerbar rollers with the supplied cleaning pen or70% isopropyl alcohol on a cotton swab.QL 320 CleaningExterior
49QL Series User GuidePrintheadElementsPeeler BarRollersLocated under “EZ-Peel” PeelerlPlaten surfaceAvoid using alcoholon linerless platensurfaceTear BarLabelPresenceSensorBar SensorGapSensorBearing PointsLinerless Platens onlyMedia Disks,Inner surfaces onboth sides.Units with linerlessplatens only.Peeler BarorScraperused on unitswith linerlessplatens only.Figure 20: Cleaning the QL 320continued
50QL Series User GuideAfter every fiverolls of media(or more often,if needed)Use the supplied cleaning pen or 70%isopropyl alcohol on a cotton swab toclean the print elements from end to end(the print elements are located in the thingray line on the printhead).Clean thoroughly with the cleaning penor 70% isopropyl alcohol and a cottonswab.Units with linerless platens: Rotate mediarollers & clean bearing points only. Avoiduse of alcohol on the surface of themedia rollers!Printhead(Figure 21)Peel bar (Figure 21)Clean thoroughly with the cleaning penor 70% isopropyl alcohol and a cotton Area Method IntervalAs neededMedia Rollers(Figure 18)After every fiverolls of media(or more often,if needed)PlatenRoller(Figure 21)Rotate the platen roller and clean itthoroughly with the cleaning pen or 70%isopropyl alcohol and a cotton swab.Units with linerless platens: Rotateplaten & clean bearing points only. Avoiduse of alcohol on the surface of linerlessplatens!Tear bar(Figure 21)Scraper(Linerless unitsonly) Figure 21Clean thoroughly with the cleaning pen or70% isopropyl alcohol and a cotton swab.Clean thoroughly with thecleaning pen or 70% isopropylalcohol and a cotton swab.Exterior Water-dampened clothInterior(Figure21)Brush/air blow. Ensure the Bar Sensor, GapSensor and Label Present Sensor windows arefree of dust.Units with linerless platens:Clean inside surfaces of edge guides & mediarollers with the supplied cleaning pen or 70%isopropyl alcohol on a cotton swab.As neededAfter every fiverolls of media(or more often,if needed)After every fiverolls of media(or more often,if needed)Linerless mediarequires morefrequentcleaningQL 420 Cleaning
51QL Series User GuidePrintheadElementsPeeler Bar RollersPeeler BarorScraperScraper usedon units withlinerless plat-ens only.Platen surfaceAvoid using alcoholon linerless platensurfaceTear BarLabelPresenceSensorBar SensorGapSensorBearing PointsLinerless Platens onlyEdge Guides,Inner surfaces onboth sides.Units with linerlessplatens only.MediaRoller Media RollerAvoid usingalcohol onlinerlessmedia rollersurfacesBearing PointsLinerless Platens onlyFigure 21: Cleaning the QL 420
52QL Series User GuideTroubleshootingStandard Control PanelIf the printer is not functioning properly, refer to the chart be-low to find the state of the two LEDs on the Control Panel.Then refer to the Troubleshooting topic referenced in the chartto resolve the problem.Green LED Yellow LED Indication Ref. to TopicSteady Off Normal Operation, n/aand/or RF Link establishedOff Off Power Off 1Fast Blink Off No RF Link 6, 11Slow Blink Off Low Battery 3, 6, 7Steady Steady Out of media, or 9, 11Media Cover not closedSteady Fast Blink Normal RF activity 8Steady Fast Blink, No application 8Beeper SoundsOptional LCD Control PanelThe top of the display shows several icons which indicatevarious printer functions. Check the indicator status, then referto the Troubleshooting topic referenced in the chart to resolvethe problem.Status Icon Condition Indication Ref. to TopicSteady RF Link established n/aOff No RF Link 6Flashing Low Battery 3, 6, 7Flashing Head latch not closed 9, 11Flashing Printer is receiving a file 8Flashing Out of media, 9, 11Blank Screen n/a No application 1,13
53QL Series User GuideTroubleshooting Topics1. No power•Check that battery is installed properly•Recharge or replace battery as necessary.2. Media does not feed:•Be sure print head is closed and latched.•Check spindle holding media for any binding.•If unit is equipped with label presence sensor:Ensure most recently printed label is removed.Also ensure label sensor is not blocked.3. Poor or faded print or flashing:•Clean print head.•Check battery and recharge or replace as necessary•Check quality of media.4. Partial/missing print:•Check media alignment•Clean print head.•Ensure printhead is properly closed and latched.5. Garbled print:•Check baud rate.6. No print:•Check baud rate•Replace battery•Check cable to terminal•Establish RF Link (Wireless units only) or restore LANassociativity (Printers with WLAN radios only)•Invalid label format or command structure — put printer inCommunications Diagnostic (Hex Dump) Mode to diagnoseproblem.7. Reduced battery life•Check battery date code — if battery is one to two yearsold, short life may be due to normal aging.•Recondition battery.•Replace battery.8. Yellow error light or flashing:•No application or application corrupted: reload program.•If using wireless communications: flashing indicator isnormal while data is being transmitted or received.continued
54QL Series User Guide9. Yellow error light always on, or flashing:•Check that media is loadedand that print head is closed andsecurely latched.10. Skips labels:•Check media for top of form sense mark or label gap.•Check that the maximum print field has not been exceededon label.•Ensure bar/ or gap sensor is not blocked ormalfunctioning11. Communication Error:•Check media is loaded, head is closed and errorlight is off.•Check baud rate.•Replace cable to terminal.12. Label Jam:•Open head release latch and media cover.•Generously apply alcohol to printer in area ofjammed label.13. Blank LCD Screen (only for units with optional LCDcontrol panel)•No application loaded or application corrupted: reloadprogram.
55QL Series User GuideTroubleshooting TestsPrinting a Configuration LabelTo print out a listing of the printer’s current configuration fol-low these steps:1. Turn the printer off. Load the media compartment withjournal media (media with no black bars printed on theback)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feedbutton pressed. When printing starts, release the Feedbutton.Refer to Figures 22 and 22a for a sample configuration print-out.Communications DiagnosticsIf there’s a problem transferring data between the computerand the printer, try putting the printer in the CommunicationsDiagnostics Mode (also referred to as the “DUMP” mode). Theprinter will print the ASCII characters and their and their textrepresentation (or the period ‘.’, if not a printable character) forany data received from the host computerTo enter Communications Diagnostics Mode:1. Print a configuration label as described above.2. At the end of 2nd diagnostics report, the printer will print:“Press FEED key to enter DUMP mode”.3. Press the FEED key. The printer will print: “Entering DUMPmode”. NOTE: If the FEED key is not pressed within 3 seconds, the printer will print“DUMP mode not entered” and will resume normal operation.4. At this point, the printer is in DUMP mode and will printthe ASCII hex codes of any data sent to it, and their textrepresentation (or “.” if not a printable character).Additionally, a file with a “.dmp” extension containing theASCII information will be created and stored in the printer’smemory. It can be viewed, “cloned” or deleted using the LabelVista application. (Refer the Label Vista documentation formore information.)To terminate the Communications Diagnostics Mode and re-turn the printer to normal operations:1. Turn the printer OFF. continued
56QL Series User GuideUnit Serial NumberApplication NumberEnd of First ReportPrint Head TestReport appearsonly on units withwireless optionsinstalled.Units with nowireless optionswill print anempty line andresumeThis example hasa Bluetooth™module installed.(refer to pages 28-29 for moredetails.)Figure 22: Configuration Label Example (QL 420 illustrated)
57QL Series User GuideFlash Memory SizeMaximum Label SizeFiles Loaded inPrinter Memory(will include Pre-scaled or ScalableFonts)Amount of MemoryAvailableResident FontsPre-scaled font(.cpf) listedseparatelyPeripheralsinstalled: In thisexample the LCDdisplay option isnot installed.Figure 22a: Configuration Label Example (continued)continued
58QL Series User Guide2. Wait 5 seconds.3. Turn the printer ON.Calling Technical SupportIf the printer fails to print the configuration label, or you en-counter problems not covered in the Troubleshooting Guide,contact Zebra Technical Support. Technical Support address-es and phone numbers for your area can be found in Appen-dix D of this manual. You will need to supply the followinginformation:•Model number/type (e.g. QL 420)•Unit serial number (Found on the large label on the backof the printer, also found in the configuration label print-out. Refer to Figures 22 and 22a)•Product Configuration Code (PCC) (15 digit number foundon the small label on the back of the unit)
59QL Series User GuideSpecifications NOTE.- Printer specifications are subject to change without notice.Printing SpecificationsQL220 QL320 QL420Print Width Up to 1.89“ (48 mm) Up to 2.9“ (71.2 mm) Up to 4.09“ (103.8mm)Print Speed 3” per second 4” per second 3” per second(76.2 mm/second) (101.6 mm/second) (76.2 mm/second)Distance from .445” (11.3mm) .571” (14.5 mm) .571” (14.5 mm)Print Element 8.9 dots 116 dots 116 dotsto Top of FormPrint Head Life, 1,964,160” (50 Km) nominalcalculatedPrint Density 203 dots/inch (8 dots/mm)Memory/Communications SpecificationsFlash Memory 1 MB flash (standard); 2 MB flash (optional)SRAM Memory 1MB SRAM (standard); 2 MB SRAM (optional)Standard RS-232 serial port (8 Pin circular DIN connector)Communications Configurable Baud rate (from 9600 to 57.6Kbps), parity and data bits.Software (X-ON/X-OFF) or hardware (DTR/STR)communication handshake protocols.Infrared wireless link (QL320 and QL420) meetsIrDA 1.1 communications specifications2,400 to 115,200 Baud rateOptional Wireless Bluetooth compatible 2.4 GHz SRRF linkCommunicationsOptional wireless LAN capabilities comply with802.11 and 802.11b protocols*
60QL Series User GuideLabel SpecificationsQL220 QL320 QL420Label/Tag Width .63" to 2.12" 1.5" to 3.1" 2" to 4.1" (16 to 53.8 mm) (38.1to 78.4 mm) (50.8 to 104.1 mm)Max. Label/ 20" (508 mm) 16" (406.4 mm) 20" (508 mm)Tag Length(w/std. memory)Inter-label Gap. 08" to .16" (.12" preferred)(2 mm to 4 mm [3 mm preferred])Label Thickness .0025” to .0065” (.064 mm to .165 mm)Tag Thickness .0060” (.152 mm) maximumMax. Label Roll dia. 2.625" (66.7 mm) O.D.Label Inner Core .75" (19 mm) minimum dia;1.38” (35.05 mm) minimum dia for linerless media(QL420 accepts .75 linerless.)Black Mark The reflective media black marks shouldDimensions extend past the centerline of the roll.Media Minimum mark width: 0.5” (12.7mm)Requirements perpendicular to edge of media, centered withinthe width of the roll.Mark length: 0.094” (2.4 mm) parallel to edge of mediaUse Zebra brand direct thermal media that is outside wound. Media may be reflective(black mark) sensing, or transmissive (gap) sensing, die-cut, continuous, or linerless.QL 420 will accept fanfold media if used with an external media supply.For die-cut labels, use only full auto dies.
61QL Series User GuideFont/Bar Code SpecificationsFive resident scalable and rotatable fonts availablefrom 12-48 pt.Fonts Available Downloadable pre-scaled fonts via Label Vistasoftware.Optional international character setsCodabarUCC/EAN 128Code 391D Bar Codes Code 93Available EAN 8/JAN 8, 2 and 5 digit extensionsEAN 13/JAN 13, 2 and 5 digit extensionslnterleaved 2 of 5MSI/PlesseyFIM/POSTNETUPC-A, 2 and 5 digit extensionsUPC E, 2 and 5 digit extensions2D Bar Codes MaxiCodeAvailable PDF 417Rotation Angles 0°, 90°, 180°, and 270°
62QL Series User GuideCommunications PortSignalPin# Name Type Description1RXD input Receive Data2TXD output Transmit Data3CTS input Clear To Send from host4RTS output Request To Sendset high when printer is readyto accept a command or data5GND Ground6NC No Connect7DSR input Data Set Readylow to high transition turnsprinter on, high to low transi-tion turns printer off (if en-abled)8DTR output Data Terminal Readyset high when printer is on.Set to battery voltagefor “S” versions( comptablewith Symbol™ PIM)87642153Figure 23 Communications Port (8 pin Circular DIN)
63QL Series User GuidePhysical/Environmental/Electrical SpecificationsQL 220 QL 320 QL 420Weightw/ battery, 1.1 lbs. (.50 kg. ) 1.65 lbs. (.75 kg. ) 2.0 lbs. (.9 kg. )excluding media& wireless optons.Operating: 5° to 122° F (-15° to 50° C)TemperatureStorage: -13° to 158° F (-25° to 70° C) RangeOperating:10% to 80% (non-condensing)Relative HumidityStorage: 10% to 90% (non-condensing)Battery 7.4V (nominal) Lithium-IonChargers: External single battery charger Model LI72,120-230 VAC depending on model selected.External 4-bay charger Model UCLI72-4, 100-240VAC
64QL Series User GuideFigure 24: QL 220 Overall Dimensions2.96”75.2 mm3.61”91.7 mm7.15”181.6 mm3.57”90.7 mm7.52”191.0 mm
65QL Series User GuideFigure 25: QL 320 Overall Dimensions3.18”[80.7 mm]3.9”[100.2 mm]8.16”[207.4 mm]4.67”[118.7 mm]8.27”[210 mm]
66QL Series User Guide
67QL Series User GuideQL Series AccessoriesDescription QL 220 QL 320 QL 420Adjustable shoulder strap •••Carrying Strap •••Protective soft case •••Extra battery packs •••Desk Mount •••Kickstand •••Model MM Q4 Vehicular Mount •w/ external fanfold media storageModel RCLI-DC Mobile Chargers •••DC-DC run/charge units(input ranges from 12 to 60 VDC)Model RCLI-AC Mobile Charger- •••AC run/charge unit(100 to 240 VAC input)Model LI 72- Single Battery Charger •••120-230 VACModel UCLI72-4-Quad Battery Charger •••100-240 VACRefer to Appendix A for information on Data I/O CablesFor more details on available accessories, contact your authorizedZebra re-seller.
69QL Series User Guide AppendicesAppendix AInterface CablesPin 1Pin 9DB-9 PinFemale Plug(to P.C.)8 PinMale Plug(to printer)(TXD)(RXD)(RTS)(CTS)(GND)(DTR)(DSR)Shield(RXD)(TXD)(CTS)(RTS)(GND)(DSR)(DTR)Shield3278546123457814673582PC Signals Printer SignalsPart Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable(For Use With a Personal Computer)This part is also available as a coiled cable under Part Num-ber BL15063-1.PIN 16(DSR)SHIELD(GND)(DTR)(CTS)(RTS)5487DB-9 PIN FEMALE(PC Signals)(RXD)(TXD)238(DTR)SHIELD5(GND)7(DSR)43(RTS)(CTS)8 PIN DIN(Printer Signals)21(TXD)(RXD)142537868 Pin Male Plug(to printer)PIN 9Part Number BL16555-1 (Molded Right Angle DIN Housing to9-Pin DB)
70QL Series User Guide AppendicesAppendix AINTERFACE CABLESCable Cord Terminal PrinterTerminal Part Number Lgth/Type Connector Connector NotesCOMPSEEApex II, III BL12093-3 8’ Coiled MOD 10 8 Pin DINCOMPAQ (IPAQ )H3100, H3600, H3700 BL16386-1 4’ straight Foxconn 12 pin 8 Pin DINH3800 BL16470-1 4’ straight Foxconn 22 pin 8 Pin DINHANDHELD PRODUCTS7500, 7506 BL11757-000 6’/Straight 9 Pin DB 8 Pin DINLXEMX1,MX3 BL17757-000 6’/Straight 9 Pin DB 8 Pin DIN1380,1390,1590 BL17757-000 6’/Straight 9 Pin DB 8 Pin DIN2325 BL12093-1 8’/Coiled RJ45 8 Pin DIN Power On/Off (+5V)MISCELLANEOUSBL16302-00 6’/straight unterminated 8Pin DINBL16830-00 6’/straight unterminated 8Pin DIN rt. angleBL16900-00 8’/coiled unterminated 8Pin DIN rt. angleBL16713-1 1’/ straight 1/4” phone jack/DEX 8Pin DIN rt. angleNORAND/INTERMECRT1100/1700 Series BL11537-1 8’ /Coiled 6 Pin MinDIN 8 Pin DIN Over-moldedBL11537-2 12’/Coiled 6 Pin MiniDIN 8 Pin DIN Over-moldedBL13309-1 8’ /Coiled 6 Pin Mini DIN 8Pin DIN Auto ON/OFFRT1700 Series BL12804-1 8’ /Coiled 6 Pin MiniDIN 8 Pin DIN -LockingBL13298-1 8’ /Coiled 6 Pin MiniDIN 8 Pin DIN Over-molded Auto ON/OFFRT5900 Series BL12803-1 8’ /Coiled 15 Pin D-Sub 8 Pin DIN6400 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN242X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/optical link adapter Intermec#064021243X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN no auto powerBL11537-1 8’/coiled 6 pin Mini DIN 8 pin DINBL11537-2 12’/coiled 6 pin Mini DIN 8 pin DIN
71QL Series User Guide Appendices502X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/ intermed serial adapter6110 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/ serial pod6640,665x, BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN248x BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN COM15055 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN Auto Power (DTR)PSCFalcon 310,315 BL12093 8’/coiled MOD 10 8 Pin DIN Auto Power (+5V)320, 325 CL16894-1 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power (+5V)PT2000, TopGun BL13285-1 8’ coiled DB15 8 Pin DINFalcon 510,515, BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN Auto Power (DTR)625,665SYMBOL/TELXONFMT 1000, 3000 BL11757-000 6’ /Straight 9 Pin DB Fem. 8 Pin DIN Auto Power (DTR)PDT3300 Series BL11391-000 8’ /Coiled DB25 male 8 Pin DIN Auto Power (DTR)BL12093-2 8’ coiled MOD 10 8 Pin DIN Auto Power (+5V)CL16894-1 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power (+5V)PDT3100, 3200, 3500 BL12093-1 8’ /Coiled MOD 10 8 Pin DIN Auto Power(+5V)6100 BL10293-2 8’ /Coiled MOD 10 8 Pin DIN Auto Power(DTR)SPT1700, 1800 BL15483-1 9’ /Coiled Clip-on 8 Pin DINBL15483-3 9’ /Coiled Clip-on 8 Pin DIN Auto Power Pin 1 (+5 V)PPT2700, 2800 BL15482-1 9’ /Coiled Cradle 8 Pin DIN Power On/Off (DTR Line)PDT3100, 3200 CL16694-1 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power(+5 V)3500,6100 BL12093-1 8’/coiled MOD 10 8 Pin DIN Auto Power (+5V)BL12093-2 8’/coiled MOD 10 8 Pin DIN Auto Power (DTR)CL16894-1 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power (+5V)CL16894-2 8’/coiled MOD 10 8 Pin DIN rt. angle Auto Power (DTR)PDT3800, 6800 CC11371-3 6’ /Coiled PIM LPT 8 Pin DINCC11371-14 6’ / Coiled PIM COM 8 Pin DINCC11371-15 6’ / Coiled PIM COM 8 Pin DIN Auto Power (DTR)Cable Cord Terminal PrinterTerminal Part Number Lgth/Type Connector Connector NotesAppendix AINTERFACE CABLES (continued)
72QL Series User Guide AppendicesAppendix AINTERFACE CABLES (continued)Cable Cord Terminal PrinterTerminal Part Number Lgth/Type Connector Connector NotesPDT8100 BL1656-1 8’/ coiled clip on 8 Pin DIN Auto Power (DTR)LRT/LDT3800 CC11371-14 6’ / Coiled PIM LPT 8 Pin DIN “S” Printers Only& 6800 SeriesLRT/LDT3800 CC11371-15 6’ / Coiled PIM Optical 8 Pin DIN “S” Printers Only& 6800 SeriesPTC960X BL11122-1 8’ /Coiled MOD 8 8 Pin DIN Auto Power (DTR)PTC960L, 960SL CC17711-1 n/a Micro DB-15 Adapter for BL11122-1960RL, 960M, 1134 CP74005 8’/Coiled Micro DB-15 8 Pin DIN BL11122-1 & CC13711-1 (Kit)2134, 2234PTC 510, 610, 710 CL11314-000 8’ /Coiled DB25F 8 Pin DIN Auto Power (DTR)860, 912PTC 860IM, 870IM BL13237-1 6’ /Straight Fischer-11 8 Pin DIN Auto Power (DTR)PTC1124, 2124 BL11757-000 6’/Straight DB-9M 8 Pin DIN uses serial podPTC1184 CL12628-1 8’/ Coiled Mini DIN-8F 8 Pin DINPTC1194 BL11757-000 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)VRC 3900 CL11314-000 8’/Coiled DB-25F 8 Pin DIN Auto Power (DTR)VRC4000,5000 BL11757-000 6’/Straight DB-9M 8 Pin DIN Auto Power (DTR)VRC 69XX BL16014-1 10’/Straight Fischer-16 8 Pin DINVRV7900,8900 CL16840-1 6’ straight Ampenol 7 8 Pin DIN rt. angle No Auto -powerTEKLOGIC7025 BL13285-1 8’/Coiled DB-15M 8 Pin DIN7030 BL13285-2 8’/Coiled Honda-36M 8 Pin DIN Auto Power (7.5V)7035 BL16469-1 8’/Coiled Honda-28M 8 Pin DIN Auto Power (7.5V)8255, 8260 BL16469-1 8’/Coiled Honda-28M 8 Pin DIN Auto Power (12V)8510 BL11757-000 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)UNITECHPT-500, 700, BL11757-000 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)805, 815
73QL Series User Guide AppendicesAppendix CMaintenance SuppliesIn addition to using quality media provided by Zebra, it isrecommended that the printer be cleaned as prescribed in themaintenance section. The following items are available forthis purpose:•Cleaning Pen (10 pack), Reorder No. AN11209-1•Cleaning Kit with Cleaning Pen, and Cotton Swabs,Reorder No. AT702-1Appendix BMedia SuppliesTo insure maximum printer life and consistent print qualityand performance for your individual application, it is recom-mended that only media produced by Zebra be used. Advan-tages include:•Consistent quality and reliability of media products.•Large range of stocked and standard formats.•In-house custom format design service.•Large production capacity which services the needs ofmany large and small media consumers including majorretail chains world wide.•Media products that meet or exceed industry standards.For more information call Zebra Technologies Corporation at+1.866.230.9495 (U.S., Canada and Mexico) and ask to speakto a Media Sales Representative.
74QL Series User Guide AppendicesProduct SupportWhen calling with a specific problem regarding your printer, please havethe following information on hand:•Model number/type (e.g. QL 420)•Unit serial number•Product Configuration Code (PCC)Appendix DFor product support, contact ZebraTechnologies at:www.zebra.comZebra Technologies International, LLC333 Corporate Woods ParkwayVernon Hills, Illinois 60061-3109 USAPhone: +1.847.793.2600 or+1.800.423.0442Fax: +1.847.913.8766Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKPhone: +44.1494.472872Fax: +44.1494.450103Zebra TechnologiesLatin American Sales Office6175 NW 153rd StreetSuite 121Miami Lakes, Florida 33014 USAPhone: +1.305.558.8470Fax: +1.305.558.8485Zebra Technologies Asia Pacific, LLC1 Sims Lane, #06-11Singapore 387355Phone: +65-68580722Fax: +65-68850838Serial NumberLabelSerial NumberLabelConfigurationLabelQL 220 & 320QL 420ConfigurationLabel
75QL Series User GuideIndexAAccessoriesBelt clip 41Carrying Strap 44Desk Stand 42Kickstand 41list of 67Shoulder Strap 43using 41BBattery, charging 12, 42while printing 12Battery, installing 11Battery life, tips for extending 45Bluetooth Device Address (BDA) 30Bluetooth™ Networking Overview 30CCharger, batteryLI 72 (single charger) 12UCLI72-4 Quad Charger 13charging times 13front panel indicators 13CleaningInterior 47, 51Linerless platen roller 51media supports 47Sensors 47Tear bar 51Cleaning, QL 220Exterior 47Interior 47linerless platen 47Peel bar 47Printhead 47Tear bar 47Cleaning, QL 320edge guides 49Exterior 49Interior 49linerless platen 49Peel bar 49Printhead 49Sensors 49Tear bar 49Cleaning, QL 420edge guides 51Exterior 51linerless platen 51Linerless platen roller 51Peel bar 51Printhead 51Sensors 51Communications. See also Wirelesscommunicationinfrared (IR) 28RS232Connector signals 62with a cable 27Communications diagnostics 55Configuration label, printing 55DDamage, shipping 7Declaration of ConformityEU countries 35Bluetooth radio (ZBR-2) 30Compact Flash (CF) 802.11b 31Frequency Hopping for QL 320 &420 38PCMCIA 802.11b for QL 320 33PCMCIA 802.11b for QL 420 36LLabel Vista 25, 39use in troubleshooting 55MManualCPCL Programming 7, 39EPL Programming 40ZPL II Programming 40Media, loading 16fan-fold media 19media spacer, use of 19peel-off mode 20QL 320 Printers 17QL 420 and QL 220 Printers 16tear-off mode 20OOperator Controls 21LCD Keypad 23functions displayed 25Standard Keypad 21error indicator 22power-on indicator 21PPlatenlinerless 51Programming languageCPCL 7EPL 40ZPL II 40interpreter for 7QQuickLink™ module 21, 22RRegulatory InformationBluetooth radio (ZBR-2) 29CF WLAN radio 31PCMCIA WLAN radio for QL 320 &420frequency hopping 37PCMCIA WLAN radio, QL 320 33
76QL Series User GuidePCMCIA WLAN radio, QL 420 35SSafety Precautionsplacement of charger 15while charging batterys 14Software 39SpecificationsFont/bar Code 61Label 60Memory/communications 59Physical 63printing 59TTechnical Support, contacting 58Troubleshootingentering Communications Diagnos-tics Mode 55entering Communications Diagnos-tics Mode Diagnosti 55LCD Control Panel 52Standard control panel indicators 52Troubleshooting tests 55printing a configuration label 26Troubleshooting Topics 53WWireless communicationBluetooth™ (ZBR-2 radio) 29Infrared (IrDA) 28Local Area Network 21Local Area Network (PCMCIA radio)using PCMCIA RadFrequency Hopping for QL 320 &420 PCMCIA radio 37QL 420 PCMCIA radio 35Local Area Network using CF Radio31Local Area Network using PCMCIARadioQL 320 33
77QL Series User GuideD275,286D347,021D389,178D430,199D433,7023,964,6734,019,6764,044,9464,360,7984,369,3614,387,2974,460,1204,496,8314,593,1864,607,1564,673,8054,736,0954,758,7174,816,6604,845,3504,896,0264,897,5324,923,2814,933,5384,992,7175,015,8335,017,7655,021,6415,029,1835,047,6175,103,4615,113,4455,140,1445,132,7095,142,5505,149,9505,157,6875,168,1485,168,1495,180,9045,229,5915,230,0885,235,1675,243,6555,247,1625,250,7915,250,7925,262,6275,267,8005,280,1635,280,1645,280,4985,304,7865,304,7885,321,2465,335,1705,364,1335,367,1515,372,4395,373,1485,378,8825,396,0535,396,0555,399,8465,408,0815,410,1395,410,1405,412,1985,415,4825,418,8125,420,4115,436,4405,444,2315,449,8915,449,8935,468,9495,479,0005,479,0025,479,4415,486,0575,503,4835,504,3225,528,6215,532,4695,543,6105,545,8895,552,5925,570,1235,578,8105,589,6805,612,5315,642,6665,657,0665,768,9915,790,1625,791,7965,806,9935,813,3435,816,7185,820,2795,848,8485,860,7535,872,5855,874,9805,909,2335,976,7205,978,0045,995,1285,997,1936,004,0536,010,2576,020,9066,034,7086,036,3836,057,8706,068,4156,070,8056,095,7046,109,8016,123,4716,147,7676,151,0376,201,255 B16,231,253 B16,261,0096,261,0136,267,5216,270,072 B16,285,845 B16,292,5956,296,0326,364,5506,379,058 B16,409,401 B16,411,397 B16,428,227 B26,530,7056,540,1226,607,3166,609,844This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwidePatent Numbers

Navigation menu