Zebra Technologies MD-RW4137 802.11b WLAN Radio w/Compact Flash Form Factor User Manual UMAN RW4 001

Zebra Technologies Corporation 802.11b WLAN Radio w/Compact Flash Form Factor UMAN RW4 001

Contents

Users Manual

UMAN-RW4-001 December 2004
3RW 420 User GuideContentsProprietary Statement ....................................... 5Introduction to the RW 420 ............................... 7Unpacking and Inspection ................................................... 7Reporting Damage ............................................................... 7Getting Ready to Print ....................................... 9Battery .................................................................................. 9Battery Safety ............................................................................... 9Installing the Battery .................................................................... 9Charging the Battery .................................................................... 9LI 72 Single Battery Charger  ...................................................... 9UCLI72-4 Quad Charger ............................................................. 10Charger Safety ...................................................................................... 10Loading the Media ............................................................. 12Loading Media in the RW 420 Printer ....................................... 12Loading media from an internal supply .............................................. 13Loading media from an external supply .............................................. 14Operator Controls .............................................................. 16Control Panel .............................................................................. 16Verify the Printer Is Working .............................................. 20Printing a Configuration Label .................................................. 20Connecting the Printer .................................... 21Cable Communications ..................................................... 21Serial (RS232C) .......................................................................... 21USB  ............................................................................................22Wireless Communications ................................................. 23Wireless Communications with Bluetooth®  ............................ 23Wireless Local Area Network Module Using CF Radio ........... 25Wireless Local Area Network Overview ..................................27Setting Up the Software ............................................................28Card Reader Options ........................................ 29Magnetic Stripe Reader ..................................................... 29Smart Card Reader ............................................................ 31Using the Accessories ...................................... 32Belt Clip ....................................................................................... 32Adjustable Shoulder Strap ........................................................33Cradle ..........................................................................................34Installing the Printer in the Cradle ....................................................... 34Removing the Printer from the Cradle ................................................. 36Preventive Maintenance .................................. 37Extending Battery Life ........................................................ 37Cleaning Instructions ......................................................... 37Troubleshooting .............................................. 39LCD Control Panel Indicators ............................................. 39Troubleshooting Topics ..................................................... 40Troubleshooting Techniques ............................................. 42
4RW 420 User GuidePrinting a Configuration Label .................................................. 42Performing a Forced Shutdown ................................................42Communications Diagnostics ................................................... 42Calling Technical Support .........................................................43Specifications .................................................. 47Printing Specifications  .............................................................. 47Memory/Communications Specifications ............................... 47Communications Ports ..............................................................48USB ....................................................................................................... 48RS232 .................................................................................................... 48Media Specifications .................................................................50Font/Bar Code Specifications ................................................... 51Physical/Environmental/Electrical Specifications ................... 52RW 420 Accessories  .................................................................54Appendix A Interface Cables .................................. 55RS232 Download Cable ............................................................. 55USB Cable ................................................................................... 55More Interface Cables ...............................................................56Appendix B Media Supplies ................................... 57Appendix C Maintenance Supplies ........................... 57Appendix D ...................................................... 58Product Support ......................................................................... 58Battery Disposal ......................................................................... 59Product Disposal ........................................................................ 59Index ................................................................ 60Patent Numbers ............................................... 61
5RW 420 User GuideProprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation.  It is in-tended solely for the information and use of parties operating and maintaining the equipment described herein.  Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.Product ImprovementsSince continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice.FCC Compliance StatementClass B digital device.  Tested to comply with FCC standards for home or office use.WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure require-ments this device shall be used in accordance with the operating conditions and instructions listed in this manual.  Note that there are several radio options available with this printer.  Addi-tional regulatory information is contained in later sections devoted to each radio individually.NOTE: This unit was tested with shielded cables on the peripheral devices.  Shielded cables must be used with the unit to insure compliance.Changes or modifications to this unit not expressly approved by Zebra Technologies Corpora-tion could void the user’s authority to operate this equipment.Canadian Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.“IC:” before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user’s satisfaction.Agency Approvals and Regulatory Information  • Design certified by CSA  • IP54 Certified  • FCC part 15  • Canadian STD RSS-210  • EN55022:1998 Class B European Electromagnetic Radiation Standard  • EN55022:1998 European Immunity Standard  • EN60950: 2000 Safety Standard  • NOM/NYCE (Mexico)  • C-Tick (Australia)Liability DisclaimerInasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.No Liability for Consequential DamageIn no event shall Zebra Technologies Corporation or anyone else involved in the creation, pro-duction, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business prof-its, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages.  Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you.CopyrightsThe copyrights in this manual and the system described therein are owned by Zebra Technolo-gies Corporation.  All rights are reserved.  Unauthorized reproduction of this manual or the software in any of the system modules may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506).  Copyright violators may be subject to civil liability.All products and brand names are trademarks of their respective companies.All rights reserved. ©2004 ZIH Corp.
6RW 420 User GuideFigure 1: RW 420 Overview  1.  Platen Roller  2.  Bar Sensor  3.  Media Support Disks  4.  Printhead  5.  Latch Release Button  6.  Magnetic Stripe Reader    (MSR) Slot  7.  Communications    Port Door  8.  “D” Rings   9.  Control Panel  10.  Smart Card Slot  11.  Gap Sensor  12.  Bottom Media Feed Slot      (external media models only)  13.  Media Cover  14.  Belt Clip  15.  Communications Port  16.  Battery  17.  Docking Connector Cove   18.  Battery Charging Receptacle123456789111310151416181281712
7RW 420 User GuideIntroduction to the RW 420Thank you for choosing our Zebra RW 420 Mobile Printer. It is one of a series of rugged printers that are sure to become  productive and efficient additions to your workplace thanks to their innovative design. Because the RW 420 is made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies.• This User’s Guide gives you the information you’ll need to operate and maintain your RW 420 printer.• The RW 420 uses the CPCL programming language.  To create and print receipts and labels using the CPCL language, refer to our Label Vista™ label creation pro-gram or the Mobile Printing Systems CPCL Program-ming Manual which is available on our Web site at: http://www.zebra.com/manuals .• The RW 420 includes interpreters for the ZPL II® program-ming language (up to Version 30.8.4) and the EPL pro-gramming language.  Manuals for the ZPL and EPL label design programming languages are available on our Web site at: http://www.zebra.com/manuals.Unpacking and InspectionInspect the printer for possible shipping damage:• Check all exterior surfaces for damage.• Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage.In case return shipping is required, save the carton and all packing material.Reporting DamageIf you discover shipping damage:• Immediately notify and file a damage report with the ship-ping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.• Keep the carton and all packing material for inspection.• Notify your authorized Zebra re-seller.
8RW 420 User GuideFigure 2: Installing the BatteryFigure 3: Single ChargerRotate Belt Clip out of the way.Insert this end of the Battery Pack into the printerRock the Battery Pack into the Printer until the latch clicks into place.LI72 ChargerCharger JackFor best results, remove the Battery Pack while charging.
9RW 420 User GuideGetting Ready to PrintBatteryBattery SafetyThe Battery Packs used on Zebra Mobile Printers contain a great deal of energy and can cause personal injury or start a fire if used improperly or carelessly. Please observe the fol-lowing safety practices: Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Batteries  can explode or catch fire if improperly charged or exposed to high temperatures or fire. Do not disassemble, crush or expose batteries to water. CAUTION: Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty.Installing the Battery NOTE: Batteries are shipped uncharged.  Remove protective shrink-wrap and labels from new battery packs prior to use.1. Rotate the Belt Clip to allow access to the Battery com-partment.2. Insert the battery into the printer as shown in Figure 2,3. Rock the Battery into the printer as shown until it locks in place.When the battery is first installed, the Control Panel indica-tors may briefly turn on and then go off, indicating the battery is not fully charged (see “Charging the Battery” below and “Operator Controls.”)Charging the BatteryModel LI 72 Single Battery Charger Refer to Figure 3.  Your battery charger may look slightly dif-ferent from the one illustrated.1. Plug the Charger into the appropriate A.C. wall receptacle.  Then insert the charge cable into the battery charger jack.2. The charger LED will indicate the status of the charger as follows:• A steady light indicates the battery is undergoing a fast charge.•  A slow blinking light indicates the charger is in trickle
10RW 420 User Guidemode. The battery is ready for use.•  A rapidly blinking light indicates a problem with the bat-tery. The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery should not be used any further. NOTE: While the LI 72 Charger allows Battery Packs to be charged when installed in the printer, best results are obtained with the battery removed. Do not attempt to print while charging batteries with the LI 72 charger. Attempting to print while charging can result in improperly charged batteries.Model UCLI72-4 Quad ChargerCharger SafetyUse care in locating the Quad Charger.  Do not place it in  locations where liquids or metallic objects may be dropped into the charging bays. Do not block the ventilating slots on the top and bottom covers.  Ensure that the Charger is plugged into a power source which won’t accidently be turned off if you will be charging batteries overnight. The UCLI72-4 Quad Charger is designed to charge up to four RW Series battery packs simultaneously.  Batteries must be removed from the printer to be charged in the Quad Charger.1. Ensure that the charger has been installed properly per the Quad Charger instruction manual.  Ensure that the power indicator on the front panel is on.2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 4, noting the orientation of the battery pack. Slide the battery pack into the charging bay until it stops.  Then rock the battery pack back until it snaps into place. The amber indicator directly under the battery being charged will turn on if the battery is properly inserted.The indicators under the battery will allow you to monitor the charging process per the table below:Battery Status IndicatorsAmber LED   Green LED   Battery StatusOn  Off  ChargingOn  Flashing  80% charged (O.K. to use)Off  On  Completely ChargedFlashing  Off  Fault
11RW 420 User Guide  Note: A fault condition is caused by a problem with the battery.  The charger may indicate a fault because the battery is too hot or cold to charge reliably. Try to charge the battery again when it returns to the room’s ambient temperature.  If the Amber indicator starts flashing on the second attempt, the battery should be discarded.Quad Charger Cycle Times for RW 420 Battery Status  TimeBattery 80% Charged  2.5 HrsBattery Fully Charged  5 Hrs.  NOTE: These times are for completely discharged batteries.Partially discharged Battery Packs will take less time to reach their charged state.  Battery Packs which have reached 80% of their charge capacity may be used, however, it is rec-ommended that you allow the batteries to reach a full charge to maintain maximum battery life.The UCLI72-4 Quad Charger’s safety features will stop charging a battery after six hours regardless of its charge state. FaultFast ChargeFaultFast ChargeFaultFast ChargeReadyPowerFull ChargeReadyFull ChargeReadyFull ChargeFull ChargeFaultFast ChargeReadyFigure 4: UCLI72-4 Quad ChargerAmberIndicatorGreenIndicator2. Rock Battery Pack into place1. Slide Battery Pack into Charger BayPower IndicatorPower SupplyCharger Bay
12RW 420 User GuideLoading the MediaThe RW 420 printer is designed to print either continuous (journal) media or label stock.  Loading Media in the RW 420 Printer1. Open the printer: Refer to Figure 5.  •  Press the latch release button on the side of the printer as shown at “1” below.  The media cover will open automati-cally•  Rotate the Media Cover back completely as shown at “2”, exposing the media compartment and the adjustable media supports.Figure 5: Opening the PrinterMedia Support DisksMedia Compartment
13RW 420 User Guide2. Loading media from an internal supply•  Refer to Figure 6. Pull the media supports apart, insert the roll of media between them, and let the media sup-ports close.  Ensure that the media pulls off the core in the direction shown in Figure 6.  The supports will adjust themselves to the width of the media, and the roll of me-dia should be able to spin freely on the supports.Figure 6: Loading Media from an Internal SupplyMedia RollNote direction media pulls off the roll.Pull Media Supports apart.
14RW 420 User Guide3. Loading media from an external supply.   Refer to Figure 7. The RW 420 configured with the Ex-ternal Media option has a loading slot in the rear of the media compartment allowing you to use standard 4 in. (101.6 mm) wide fanfold media from an external supply.  The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing.    Zebra offers a series of vehicle cradles for the RW 420 (p/ns AK17463-003 and AK17463-004) which incorporate provisions for installation of an external media supply bin.•  Pull the media supports apart, insert a Media Spacer  (Zebra part number BA16625-1) between them, and let the media supports close.  Insert the media from the external supply through the rear feed slot, between the media guides and up through the media compartment as shown.  Make sure the side of the media you will be print-ing on faces the printhead.Figure 7: Loading Media from an External SupplyMedia Spacerp/n BA16625-1Feed media through bottom feed slotPrinting surface of media must face the print-head
15RW 420 User Guide4. Close the Media Cover: Refer to Figure 8.   • Pull the media out of the printer as shown at “1.”   •  Close the media cover as shown at “2”, ensuring that it latches securely into place.  •  Turn the printer on or press the Feed button if the printer is already on.  The printer will advance a short strip of media and will then be ready for printing.   Figure 8: Closing the Media CoverPress Media Cover firmly when closing to ensure it latches in place.Pull Media out of the Printer
16RW 420 User GuideOperator ControlsControl PanelThe control panel has buttons for the power on/off and media feed functions and a display for providing information regarding printer functions.  Two keys provide easy navigation and selection of menu options affecting many printer func-tions.The “Scroll” button allows scrolling through the various op-tions and settings.  The “Select” button allows selection of the option or function displayed on the screen.The top of the screen has a row of status icons which indi-cate the state of various printer functions: Indicates a Bluetooth connection is established. A flash-ing icon indicates data transmission. This icon is func-tional only with RW 420 printers with a Bluetooth wireless option installed. Indicates that the printer is associated with a wireless Lo-cal Area Network (LAN) using an 802.11b compliant radio.  This icon is functional only with RW 420 printers with a WLAN wireless option installed.A flashing icon indicates low battery status.  You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient.A flashing icon indicates that the media cover is open or not properly latched.A flashing icon indicates that a file is being downloaded to the printer. A flashing icon indicates that the printer does not detect any media.  This could indicate an out of media condition, or improperly loaded media.In addition to the status icons, the LCD on the control panel can display many of the printer’s settings and functions as text.  Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display.  Refer to the “LCD Functions Table” on the follow-ing pages for the full set of printer features that can be dis-played.
17RW 420 User GuideZebra RW 420Signal:0%Battery           (ok) Latch: ok    RDR  MENUZebra RW 420Signal:0%Battery           (ok) Latch: ok    RDR  MENUThe LCD has a backlighting option which allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment.  Use of the display backlight will decrease the time the printer will run between charges.  Refer to the section “Extending Battery Life” for more information. Figure 10: LCD Control PanelPower ButtonPress to turn unit on.  Press again to turn unit offFeed ButtonPress to advance the media one blank label or a software determined length of journal media.Scroll ButtonPress to scroll through the menu choices on the LCD.Select ButtonPress to select a menu choice on the LCD.LCDSee LCD Functions Table for an overview of menu optionsNOTE: LCD options are under specific applica-tion control.  Not all options may be available In your printer’s application.Printer Status IconsIndicates the status of several printer functions
18RW 420 User GuideExtended LCD Functions Function  Default setting  Scroll & Select Options  Sensor Type  Bar  •  Bar      •  Gap  Baud Rate  19200  •  9600      •  19200      •  32400      •  57600      •  115200  Data Bits  8  •  7      •  8  Parity  N (none)  •  E (Even)      •  N (None)      •  O (Odd)  LCD Contrast  8  •  Increase (15max.)       •  Increase (15 max.)  No-activity Timeout1  120 sec.  •  Decrease (0 min.)      •  Increase (120 max.)      •  OFF      •  ON (The 4 text lines            of display will be      Flip Screen  OFF    flipped 180 ° when the          printer is in the Cradle          Location of icons will            remain unchanged.      •  1 – Low  Audio Volume  3  •  2 – Medium      •  3 - High  Media Type  Journal  •  Label      •  Journal  LCD Backlight1  Momentary On   •  Momentary On w/        time delay      •  Off   Factory Reset   No  •  No  (Resets all to    •  Yes  factory set values)
19RW 420 User GuideDisplay Functions Not Accessible from the Keypad4 Function  Default setting  Scroll & Select Options  WLAN ID2  Factory Set    N/A    Value  Tear-off  00  •  Increase (max. = +10) Position (Top of Form)    •  Decrease (min. = -120      •  All protocols ON Network & RF Settings    •  Protocols ON or OFF            individually  Bridge Mode  off  •  OFF      •  ON DTR/VBUS-Power Off  OFF  •  ON      •  OFF  Present-at  000  •  Increase (max.= +120)      •  Decrease (min. = 000        Displays current Bluetooth parameters  n/a    Bluetooth operating            parameters        Displays current     802.11b WLAN parameters  n/a    802.11b operating        parameters  Media Type  Journal  •  Journal      •  Label  Smart Card or    •  Off  MSR Card  Off  •  Display “RDR”  Reader Status3      NOTES:1.  LCD Backlight turns on when any key other than FEED is pressed2.  Can  be adjusted from the factory default using  a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.3.  Card reader status is under application control, and is not user selectable. 4.  The parameters listed above will appear on the display but can only be set using  a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.
20RW 420 User GuideVerify the Printer Is WorkingBefore you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order.  You can do this by printing a configuration label using the “two key reset” method.  If you can’t get this label to print, refer to “Troubleshooting.”Printing a Configuration Label1. Turn the printer off.  Load the media compartment with journal media (media with no black bars printed on the back)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed.  When printing starts, release the Feed button.     The unit will print a  line of interlocking “x” characters to ensure all elements of the printhead are working, print out the version of software loaded in the printer and then print two reports.  The first report indicates model, ROM version, serial num-ber, baud rate, etc.    The second report prints out more de-tailed information on the printer’s configuration and parameter settings.  If no second report appears, there is no application loaded. (See the Troubleshooting Section for a sample print-out and a further discussion on how to use the configuration label as a diagnostic tool.)
21RW 420 User GuideConnecting the PrinterThe printer must establish communications with a host terminal which sends the data to be printed.  Communications occur in three basic ways:•  By a cable between the printer and its host terminal using either RS232C or USB protocols.•  By means of a Bluetooth short-range radio frequency link.•  By means of a wireless LAN (Local Area Network) per 802.11b specifications.While the RW 420 can be equipped with both a Bluetooth radio and a 802.11b radio they cannot be operated concurrently.Figure 11: Communications PortCable CommunicationsSerial (RS232C) CAUTION. The power should be turned off before connecting or disconnecting the communications cable.All RW 420 printers can communicate by cable; the specific cable supplied with your printer will vary with the host termi-nal.  The 10- pin modular connector on your communications cable plugs into the serial (RS232C) communications port on the side of the printer.  Plug the connector into the RS232C port and ensure the locking device has clicked into position.  Then press the Locking Plug into the opening around the con-nector, aligning its locking features with the cutouts on the RW 420 case.  Turn the Locking Plug clockwise one-quarter turn to secure it in place.  The other end of the cable must be plugged into the host USB PortRS232 PortAlign Locking Plug features with these cut-outs.Rotate clock-wise to lock the cable in place; counterclock-wise to unlock the cable.
22RW 420 User Guideterminal as shown in Figure 12, or to a serial port on a com-puter as shown in Figure 13.  Communications between the terminal and the printer are controlled by the applications run-ning on the terminal and the printer.USB RW 420 Printers also can communicate by cable via the USB protocol.  The USB port is a USB Mini-AB type connector located directly above the 10- pin modular connector used for RS232C communications. (Refer to Figure 11)The RW 420 is configured with the USB Open HCI interface driver allowing it to communicate with Windows® based de-Figure 12: Communications to a TerminalFigure 13: Communications to a PCCommunications CablePart number varies.  Refer to Appendix APrinter Communications PortRS232 Communications CableRefer to Appendix A for part numberUSB Communications CableRefer to Appendix A for part number
23RW 420 User GuideWireless CommunicationsWireless Communications with Bluetooth®  The following section only applies when the ZBR3 Bluetooth Radio (FCC ID: I28MD-BTC2TY2) is installed in a RW 420.  The antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.“Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies.  Bluetooth radios are relatively low powered to help prevent interfer-ence with other devices running at similar radio frequencies.  This limits the range of a Bluetooth device to about 10 meters (about 32 feet).Both the printer and the device it communicates with must follow the Bluetooth standard. Bluetooth Networking Overview  Bluetooth software is always running in the background, ready to respond to connection requests.  One device (known as the master or the client) must request a connection with an-other.  The second device (the slave or the server) then accepts or rejects the connection.   A Bluetooth enabled RW 420 print-er will normally act as a slave creating a miniature network with the terminal sometimes referred to as a “piconet.”For the most part, communications using Bluetooth are initi-ated and processed without any operator intervention.Each Bluetooth enabled RW 420 printer has a unique Blue-tooth Device Address (BDA) loaded into its radio module when manufactured.    Exposure to Radio Frequency RadiationThe radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. Nevertheless, this Bluetooth radio must be used in such a manner that the antenna is 2.5 cm. or further from the human body.The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer vices.  (USB drivers are included in the Zebra Universal Driver which can be downloaded from www.zebra.com/drivers.) Other terminals or communications devices may require the installa-tion of special drivers to use the USB connection.  Consult the factory for further details.
24RW 420 User Guideagainst the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner.The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. The level of energy emitted is far less than the electromagnetic energy emitted by other wireless devices such as mobile phones.European Regulatory Information for the ZBR3 Bluetooth RadioThis device is intended for use in all EU and EFTA member states.Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:  • EN 60950: 2000    Safety of Information Technology Equipment  • EN 300 328-2 V1.4.1 (2003-04)    Technical requirements for spread-spectrum radio equipment  • EN 301 489-1/-17 V1.4.1/1.2.1 (2002-08)    EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states. 0336 Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states.
25RW 420 User GuideWireless Local Area Network (WLAN) Module Using CF RadioThe following section only applies when the CF (Compact Flash) WLAN module (With FCC ID:  I28MD-RW4137) is installed in a RW 420 printer (note that only one of the radio options can be installed in the printer at one time). The antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed.  WARNING: Use of a RW 420 printer with the radio module marked with “FCC ID: I28MD-RW4137” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn confi guration with no minimum separation. In this confi guration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard confi guration must always be used when the printer is body worn.RW 420  printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 0.0432 W/kg averaged over 1 gram.European Regulatory Information for this Radio  AT  BE  CY  CZ  DK  EE  FI  FR  DE  GR  HU  IE  IT  LV  LT  LU  MT  NLPL  PT  SK  SI  ES  SE  GBNote: -Member states in the EU with restrictive use for this device are   crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)0336Important Notice:This device is a portable RF printer intended for commercial and industrial usein all EU and EFTA member states except in France where restrictive use applies.  AT  BE  CY  CZ  DK  EE  FI  FR  DE  GR  HU  IE  IT  LV  LT  LU  MT  NL  SK  SI  ES  SE  GB  AT  BE  CY  CZ  DK  EE  FI  FR  DE  GR  HU  IE  IT  LV  LT  LU  MT  NL  SK  SI  ES  SE  GB  AT  BE  CY  CZ  DK  EE  FI  FR  DE  GR  HU  IE  IT  LV  LT  LU  MT  NL  SK  SI  ES  SE  GB  AT  BE  CY  CZ  DK  EE  FI  FR  DE  GR  HU  IE  IT  LV  LT  SK  SI  ES  SE  GB  AT  BE  CY  CZ  DK  EE  FI  FR  DE  GR  HU  IE  IT  LV  LTPL  PT  SK  SI  ES  SE  GB  EE  FI  FR  DE  GR  EE  FI  FR  DE  GR  EE  FI  FR  DE  GR  EE  FI  FR  DE  GR  EE  FI  FR  DE  GR
26RW 420 User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:  • EN 60950: 2000Safety of Information Technology Equipment  • EN 300 328-2 V1.2.1 (2001-12)Technical requirements for spread-spectrum radio equipment  • EN 301 489-17 V1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr  01  Ain  36  Indre  69  Rhone   02  Aisne  37  Indre et Loire  70  Haute Saone   03  Allier  39  Jura  71  Saone et Loire   05  Hautes Alpes  41  Loir et Cher  72  Sarthe   08  Ardennes  42  Loire  75  Paris   09  Ariege  45  Loiret  77  Seine et Marne   10  Aube  50  Manche  78  Yvelines   11  Aude  54  Meurthe et Moselle  79  Deux Sievres   12  Aveyron  55  Meuse  82  Tarn et Garonne   16  Charente  57  Moselle  84  Vaucluse   19  Correze  58  Nievre  86  Vienne   2A  Corse Sud  59  Nord  88  Vosges   2B  Haute Corse  60  Oise  89  Yonne   21  Cote d’Or  61  Orne  90  Territoire de Belfort  24  Dordogne  63  Puy de Dome  91  Essonne   25  Doubs  64  Pyrenees Atlantique  92  Hauts de Seine   26  Drome  65  Hautes Pyrenees  93  Seine St Denis   27  Eure  66  Pyrenees Orientales  94  Val de Marne   32  Gers  67  Bas Rhin       35  Ille et Vilaine  68  Haute Rhin
27RW 420 User GuideWireless Local Area Network OverviewRW 420 printers can be equipped with several radio options which use the industry standard 802.11b protocol. RW 420 printers with a Compact Flash (CF) radio module can be identified by the FCC ID number “I28MD-RW4137” and other regulatory information on the serial number label on the back of the unit. Printers so equipped allow wireless communication as a node within a Wireless Local Area Network (WLAN) and its wireless capabilities allow communications from any point within the WLAN’s perimeter.Methods of establishing communications to RW 420 printers  will vary with each WLAN application.  General information on establishing WLAN communications can be found in either the “Mobile Printing Systems CPCL  Programming Manual” or the “Quick Start Guide for Mobile Wireless Printers.” Both docu-ments are available on-line at: http://www.zebra.com/manualsMore information and WLAN configuration utilities may also be found in  Zebra’s Label Vista™ program (version 2.8 and later).  Label Vista may be downloaded from the Zebra Web site at: http://www.zebra.com/SD/product _ LabelVista.htm
28RW 420 User GuideSetting Up the SoftwareRW 420 printers use Zebra’s CPCL Programming language which was designed for mobile printing applications.  CPCL is fully described in the ”Mobile Printing Systems CPCL  Pro-gramming Manual”, available on-line from Zebra’s Web site at: http://www.zebra.com/manualsYou can also use Label Vista™, Zebra’s Windows™ based label creation program which uses a graphical in-terface to create and edit labels in the CPCL language.  Label Vista is available on-line from Zebra’s Web site at: http://www.zebra.com/SD/product _ LabelVista.htmRW 420 printers also support an interpreter for ZPL II®, or EPL programming languages.  To use ZPL II or EPL, refer to the appropriate Programming Guides available on-line from Zebra’s Web site. If you choose to use a third party label prep-aration system, follow the installation instructions included in the package.
29RW 420 User GuideCard Reader OptionsThe RW 420 can be equipped with optional Magnetic Stripe and Smart Card readers.   The magnetic stripe card reader al-lows the user to swipe magnetic stripe cards such as credit cards through a slot in the printer and then read and process the data contained in the card.In a similar manner the Smart Card reader can read the in-formation written in the microchip embedded in Smart Cards, and process the information in the chip in a variety of ways depending on the printer’s application.Zebra RW 420Signal:0%Battery           (ok) Latch: ok    RDR  MENUZebra RW 420Signal:0%Battery           (ok) Latch: ok    RDR  MENUMagnetic Stripe ReaderThe status of the Magnetic Stripe Reader (MSR) is indicated in three possible ways:•  Reader status is displayed on the Main Menu LCD as shown above in Figure 14.•  The LCD backlight flashes to indicate status (3 flashes = enabled, 2 flashes =  disabled).•  Chimes indicates the reader status (3 chimes = enabled, 2 chimes = disabled).Figure 14: Magnetic Stripe Reader Status Indicator“RDR” indicates MSR is enabled.
30RW 420 User GuideThe MSR is used as follows:1. When the reader is enabled, place the card into the reader slot as shown.  The magnetic stripe (typically on the back of the card) must face the bottom of the printer, and be inserted into the bottom of the card reader slot as shown in Figure 15.2. Slide the card through the slot.  The card will be read if slid in either direction.  Depending on the application software, the printer will sound one chime when a scan is successful .3. If the card did not read, slide it back through the slot in the opposite direction.Figure 15: Using the Magnetic Stripe ReaderMagnetic Stripe CardPlace the Card in the reader slot with the mag-netic stripe facing down as shown.Card can be read in both directions.Magnetic Stripe Reader Slot
31RW 420 User GuideSmart Card ReaderThe optional Smart Card reader is used as follows:1. The LCD will display “RDR” to indicate the Smart Card reader is active.  (Some reader applications may flash the display backlight and/or chime three times to indicate the reader status is “ready.”)  At this time, the Printer is acting only as a Smart Card reader connected to the host termi-nal; all other printer functions are suspended.  2. Insert the card into the reader slot as shown in Figure 16.  The microchip imbedded in the card must be oriented facing the bottom of the printer and must be completely inserted into the Reader Slot to scan successfully .3. Depending on the application software, the printer will sound a chime after a successful transaction. 4. After the card has been successfully read the Printer can resume normal printing operations and the Smart Card can be removed.Figure 16: Using the Smart Card ReaderSmart Card Reader SlotInsert Smart Card with microchip facing down.Insert Smart Card completely into Printer.
32RW 420 User GuideFigure 17: Using the Belt ClipUsing the AccessoriesBelt ClipRefer to Figure 17. All RW 420 printers are equipped with a belt clip as standard.  To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt.  The belt clip will pivot to allow you to move freely while wearing the printer.Clip printer to beltPrinter can pivot freely
33RW 420 User GuideFigure 18: Using the Shoulder StrapAdjustable Shoulder StrapRefer to Figure 18.  If your printer is equipped for the shoul-der strap option: snap each end of the shoulder strap into the “D” rings in the top of the printer.  Slide the buckle away from or towards the printer until you achieve the desired length.Hold BucklePull Strap here to  lengthenPull Strap here to  shortenSnap in to “D” rings on printer
34RW 420 User GuideCradleThe RW 420 can be used in conjunction with a vehicle Cradle.  When the printer is “docked” the Cradle will charge the printer’s battery and allow the printer to print, receive and transmit data as usual.  The  Cradle is provided power by a 12 VDC power source from a power take-off point in a vehicle.  Refer to the documentation supplied with the Cradle for more information.Installing the Printer in the Cradle It is recommended as a safety precaution that the adjustable shoulder strap be removed prior to docking the Printer.  This precaution ensures the strap will not interfere with proper operation of the vehicle. •  Remove the Docking Connector Cover from the bottom of the printer, and retain it for future use. (Refer to Figure 20.)  •  Place the bottom of the printer over the two pins in the  Cradle.  •  Rock the top of the Printer into the  Cradle and press firmly until it latches in place.  •  Ensure the Cradle power indicator is lit and turn the printer on.You can load media (including media from an external sup-ply) and perform cleaning operations normally when the RW 420 Printer is installed in the Cradle .  The RW 420 will allow the four display lines on the control panel to be rotated 180º when the printer is docked.  This allows for easier reading of the display when the  Cradle is mounted vertically.  Refer to Figure 19.Zebra RW 420Signal:0%Battery           (ok) Latch: ok    RDR  MENUZebra RW 420Signal:0%Battery           (ok) Latch: ok    RDR  MENUZebra RW 420Signal:0%Battery           (ok) Latch: ok    RDR  MENUZebra RW 420Signal:0%Battery           (ok) Latch: ok    RDR  MENUFigure 19: Display Rotated for Cradle InstallationNormal Display in CradleDisplay rotated in Cradle
35RW 420 User GuideFigure 20: Installing the Printer into the CradleRemove and retain the Docking Connector CoverPlace the Printer over the retaining pins in the Cradle.Rock the Printer into the Cradle to latch it in position.Charge IndicatorPower IndicatorAlways Green when power is on
36RW 420 User GuideRemoving the Printer from the CradleRefer to Figure 21.•  Turn the Printer off.  •  Push on the latch on the Cradle and rock the top of the printer away from the Cradle.  •  Lift the Printer out from the Cradle.  Replace the Docking Connector Cover if you will be us-ing the Printer for an extended period of time away from the  Cradle.Figure 21: Removing the Printer from the CradleLift the printer free of the retaining pins.Press the Latch button to release the Printer.Rotate the Printer out of the Cradle.
37RW 420 User GuidePreventive MaintenanceExtending Battery Life•  Avoid exposing the battery to direct sunlight or tempera-tures over 104° F (40° C).•  Always use a Zebra charger designed specifically for Lithium-Ion batteries.  Use of any other kind of charger may damage the battery.•  Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the optimum media for your application.•  If you print the same text or graphic on every label, con-sider using a preprinted label.•  Choose the correct print darkness, and print speed for your media.•  Use software handshaking (XON/XOFF) whenever pos-sible.•  If your printer has the optional LCD display, use the dis-play backlight only when necessary.  Turn it off whenever it is not needed.•  Remove the battery from the printer if it won’t be used for a day or more and you’re not performing a maintenance charge.•  Consider purchasing an extra battery.•  Remember that any rechargeable battery will lose its ability to maintain a charge over time.  It can only be recharged a finite number of times before it must be replaced.   Always dispose of used batteries properly.  Refer to Appendix D for more information on proper bat-tery disposal. •  Don’t print while the LI 72 Wall Charger is plugged into the unit.  Unreliable battery charging can result.Cleaning Instructions   CAUTION- Use only cleaning agents specified.  Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.Clean the printer with either the cleaning pen supplied with the printer or a cotton swab saturated with alcohol.   WARNING: To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. The Tear Bar has sharp edges. Use care when cleaning the Tear Bar or the Printhead to avoid possible personal injury.
38RW 420 User GuidePrinthead(Figure 22)Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Platen Roller(Figure 22)Rotate the platen  roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Tear bar(Figure 22)Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Exterior  Water-dampened clothInterior(Figure 22)Brush/air blow.  Ensure the  Bar Sensor and Gap Sensor windows are free of dust.After every five rolls of media (or more often, if needed) Area  Method  Interval  RW 420 CleaningFigure 22: Cleaning the RW 420After every five rolls of media (or more often, if needed)As neededTear BarBar SensorGap SensorPlaten SurfacePrinthead Elements
39RW 420 User GuideUse the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Rotate the platen  roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Water-dampened clothTroubleshootingLCD Control Panel IndicatorsThe top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.Status Icon  Condition  Indication  Ref. to Topic #    Steady  802.11b RF Link established  n/a    Flashing  Transmitting/Receiving  n/a       via 802.11b    Off  No 802.11b RF Link  6    Steady  Bluetooth Link established  n/a    Flashing  Transmitting/Receiving  n/a       via Bluetooth    Off  No Bluetooth Link  6    Flashing  Low Battery  3, 6, 7    Flashing  Head latch not closed  9, 11    Flashing  Printer is receiving a file  8    Flashing  Out of media  9, 11  Blank Screen  n/a  No application  1,13
40RW 420 User GuideTroubleshooting Topics1. No power• Check that battery is installed properly• Recharge or replace battery as necessary. (Always dispose of used batteries properly.  Refer to Appendix D for more information on proper battery disposal.)2. Media does not feed: • Ensure Media Cover is properly closed and latched.• Check media supports for any binding.3. Poor or faded print or flashing  icon:• Clean print head.• Check battery and recharge or replace as necessary.• Check quality of media.4. Partial/missing print:• Check media alignment.• Clean print head.• Ensure Media Cover is properly closed and latched.5. Garbled print:• Check baud rate.6. No print:• Check baud rate.• Replace battery.  Always dispose of used batteries properly.  Refer to Appendix D for more information on proper battery disposal.• Check cable to terminal.• Wireless units (Bluetooth or 802.11b) only: Establish RF Link. Restore LAN associativity on 802.11b wireless units. • Invalid label format or command structure — put printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem (refer to Troubleshooting Tests section).7. Reduced battery life• Check battery date code — if battery is one to two years old, short life may be due to normal aging.• Replace battery.  (Always dispose of used batteries properly.  Refer to Appendix D for more information on proper battery disposal.)8. Flashing  icon:• No application or application corrupted: reload program.• If using wireless communications: flashing indicator is normal while data is being transmitted or received.
41RW 420 User Guide9. Flashing  or  icon :• Check that media is loaded.• Ensure Media Cover is properly closed and latched.10. Skips labels (only when using label stock):• Check media for top of form sense mark or label gap.• Check that the maximum print field has not been exceeded on label.• Ensure bar or gap sensor is not blocked or malfunctioning.11. Communication Error:• Check media is loaded.• Ensure Media Cover is properly closed and latched and error indicators are off.• Check baud rate.• Replace cable to terminal.12. Label Jam:• Open media cover.• Apply generous amount of alcohol  to printer in area of    jammed label.13. Blank LCD Screen • No application loaded or application corrupted: reload program.14. Magnetic Strip Card or Smart Card Won’t Read• Ensure the “RDR” text is displayed, indicating card reader is enabled.  (Refer to the Operator Controls section.)• Ensure card is inserted with the magnetic stripe or microchip facing in the correct direction.• Check card for excessive wear or damage to either the magnetic strip or the microchip.15.  Battery Pack Is Hard to Insert• The battery pack for the RW 420 is similar in size and shape to that for the QL 420 model printer, but the battery packs are not interchangable.  Verify you are using the correct battery pack for the RW 420.• The part number for the RW 420 Battery pack is CT17102-2 (order number AK17463-005).
42RW 420 User GuideTroubleshooting TechniquesPrinting a Configuration LabelTo print out a listing of the printer’s current configuration fol-low these steps:1. Turn the printer off.  Load the media compartment with journal media (media with no black bars printed on the back)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed.  When printing starts, release the Feed button.   Refer to Figures 23 through 23b for a sample configura-tion printout.Performing a Forced ShutdownIt the printer has locked up and is not responding to any op-erator inputs or external commands, from either a connected terminal or a linked LAN, you can perform a forced shutdown.  • If the printer software locks up during normal operation, force the printer to shut down by pressing and holding the Power Button for 3 seconds.  • If you try to turn the printer off normally and the soft-ware locks up, the printer will automatically shut itself off after a 10 second delay.  • If you try to turn the printer off and it does not respond, you can force an immediate shut down by pressing and holding the Power Button again within 10 seconds.A forced shutdown will preserve the printer’s data and set-tingsCommunications DiagnosticsIf there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for any data received from the host computer To enter Communications Diagnostics Mode:1. Print a configuration label as described above. 2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode.”
43RW 420 User Guide3. Press the FEED key. The printer will print: “Entering DUMP mode.”  NOTE: If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode not entered” and will resume normal operation.4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).Additionally, a file with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.)To terminate the Communications Diagnostics Mode and re-turn the printer to normal operations:1. Turn the printer OFF.2. Wait 5 seconds.3. Turn the printer ON.Calling Technical SupportIf the printer fails to print the configuration label, or you en-counter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support.  Technical Support ad-dresses and phone numbers for your area can be found in Ap-pendix D of this manual.  You will need to supply the following information:•  Model number/type (e.g. RW 420)•  Unit serial number (14 digit number, including dashes)  The serial number is found on the large label on the back of the printer.  It is also reported in the configuration label printout.  (Refer to Figures 23 through 23b.)•  Product Configuration Code (PCC) (15 digit number, in-cluding dashes).  The PCC number for an RW 420 Printer will begin with “RW4” and is printed above the unit serial number on the back of the unit.
44RW 420 User Guide  Figure 23: Configuration Label ExampleUnit Serial NumberSoftware and Firmware installedEnd of First ReportPrint Head TestReport appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume printing This example has a Bluetooth module installed. (Refer to pages 23-24 for more details.)Information on TCP/IP and LAN  addresses and settings.Settings for RS232 and USB communications via cable
45RW 420 User Guide  Figure 23a: Configuration Label Example (continued)1. Dual radio units as illustrated above are not yet offered for sale.  This option will be offered after initial product release.Information on any installed  802.11b  wireless devicesIn this example, an 802.11b WLAN card has been detected.List of peripherals installed.  In this example the printer has the Mag Card and Smartcard reader option, and the wireless expansion module has an 802.11b and Bluetooth wireless module1.List of power mangement settings.  Also includes a count of the number of times the unit has been powered on.
46RW 420 User Guide  Figure 23b: Configuration Label Example (continued)Flash Memory SizeMaximum Label Size Files Loaded in Printer Memory (will include Pre-scaled or Scalable Fonts)Amount of Memory AvailablePre-scaled fonts (.cpf) listed separatelyDRAM SizeResident Fonts Installed End of Configuration Report
47RW 420 User GuideSpecifications   NOTE.- Printer specifications are subject to change without notice.Printing Specifications    Print Width  Up to 4.09 in. (103.8 mm)  Print Speed  3 in. /second      76.2 mm/second)  Distance from  .20 in. (5 mm)  Print Element  41 dots  to Tear Edge  Print Head Life,  1,964,160 in. (50 Km)      calculated  nominal      Print Density  203 dots/inch (8 dots/mm) Memory/Communications SpecificationsFlash Memory  4 MB flash (standard)DRAM Memory  8 MB DRAM (standard)  RS-232C serial port (RJ-45 connector)  Configurable Baud rate (from 9600 to 57.6    Standard   Kbps), parity and data bits.Communications  Software (X-ON/X-OFF) or hardware (DTR/STR)      communication handshake protocols.  USB 2.0 Full Speed Interface (12 Mbps))  Bluetooth compatible 2.4 GHz SRRF linkOptional Wireless Communications  Wireless LAN capabilities comply with 802.11b      protocols
48RW 420 User GuideCommunications PortsUSB  Signal Pin#  Name  Type  Description1  VBUS  -  USB Bus Power2  USB -  bi-directional  I/O signals3  USB +  bi-directional  I/O signals4  USB_ID  -  Identifies A/B connector5  Return  -  GroundRS232  Signal Pin#  Name  Type    Description  1  NC  no connect  2  NC  no connect  3  RXD  input  Receive Data  4  TXD  output  Transmit Data  5  DTR  output  Data Terminal Ready        set high when printer is on.        Set to battery  voltage  for “S”          versions( compatible with            Symbol™ PIM)  6  GND    Ground  7  DSR  input  Data Set Ready        low to high transition turns            printer on, high to low  transi-         tion turns printer off (if en-           abled)  8  RTS  output  Request To Send        set high when printer is ready          to accept a command or data  9  CTS  input  Clear To Send from host  10  NC  no connect
49RW 420 User Guide  Figure 24: Communication Ports110RS232USB51
50RW 420 User GuideMedia SpecificationsMedia Width  2.0 in. to 4.1 in.    (50.8 to 104.1 mm)    Max. continuous receipt  143 in. (3620 mm)(w/std. memory)Inter-label Gap.  0.08 in. to 0.16 in. (0.12 in. preferred)  (2 mm to 4 mm [3 mm preferred])Label Thickness  .0025” to .0065” (.064 mm to .165 mm)Max. Label Roll dia.   2.25 in. (57 mm) O.D.Label Inner Core  .75 in. (19 mm) minimum dia;  1.38 in. (35 mm) optional settingBlack Mark  The reflective media black marks should Dimensions  extend past the centerline of the roll. Media   Minimum mark width: 0.5” (12.7mm) Requirements  perpendicular to edge of media, centered within   the width of the roll.   Mark length: 0.094” (2.4 mm) parallel to edge of    media Use Zebra brand direct thermal media that is outside wound. Media may be reflective (black mark) sensing, or transmissive (gap) sensing, die-cut, or continuous.  RW 420 configured with the External Media option will accept fanfold media used with an external media supply.For die-cut labels, use only full auto dies.
51RW 420 User GuideFont/Bar Code Specifications  Standard Fonts: 25 bit-mapped fonts; 1 scalable     font (CG Trimvirate Bold Condensed*)Fonts Available  Downloadable optional bit-mapped & scalable       fonts via Label Vista software.  Optional International character sets:        Chinese 16 x 16 (trad), 16 x 16 (simplified),  24 x 24 (simplified); Japanese 16 x 16, 24 x 24;  Hebrew/Arabic *contains UFST from Agfa Monotype Corporation  Codabar  UCC/EAN 128  UCC-128 Composite A/B/C  Code 39   Code 93  EAN 8/JAN 8, 2 and 5 digit extensionsLinear Bar Codes  EAN-8 CompositeAvailable  EAN 13/JAN 13, 2 and 5 digit extensions  EAN-13 Composite  lnterleaved 2 of 5  MSI/Plessey  FIM/POSTNET  UPC-A, 2 and 5 digit extensions  UPCA Composite  UPC E, 2 and 5 digit extensions  UPCE Composite   MaxiCode  PDF 4172-D Bar Codes  Datamatrix (using ZPL emulation)Available  RSS:  RSS-14 Truncated    RSS-14 Stacked    RSS-14 Stacked Omnidirectional    RSS Limited    RSS ExpandedRotation Angles  0°, 90°, 180°, and 270°
52RW 420 User GuidePhysical/Environmental/Electrical SpecificationsWeight    w/ battery,  2.0 lbs. (.91 kg. ) excluding media*     Operating: -4° to 131° F (-20° to 55° C)Temperature  Storage: -22° to 149° F (-30° to 65° C) Range    Operating:10% to 90% (non-condensing) Relative Humidity   Storage: 10% to 90% (non-condensing)Battery  7.4V Lithium-Ion 4 AHr.   External single battery charger Model LI72      120-230 VAC depending on model selected  External 4-bay charger Model UCLI72-4   100-240 VACChargers:  RW 420  Cradle/Charger   12-48 VDC input   Model RCLI-DC Mobile Chargers  DC-DC run/charge units  Input voltages: 12VDC, 9-30 VDC ,30-60 VDC* Weight is for unit witout MCR or SmartCard options
53RW 420 User Guide  Figure 25: RW 420 Overall Dimensions1.8” [46 mm].25” [6 mm]6.9” [175 mm]7.4” [188 mm]3.7” [94 mm]  max. 13.1” [76  mm]  max. 16.3” [160 mm]Notes: 1. Dimensions shown are for units with the MSR/Smart Card option installed.  Subtract .08” [2 mm] from these dimen-sions for units without this option.
54RW 420 User GuideRW 420 Accessories Description  Part Number1 Adjustable shoulder strap  BT11132-1Carrying Strap  BT16899-1  Protective Soft  Case  AK17463-001Extra Battery Pack  AK17463-005RW 420  Cradle/Charger  AK17463-0049-30 VDC input RW 420  Cradle/Charger  AK17463-003w/ cigarette lighter adapter9-30 VDC inputModel RCLI-DC Mobile Chargers  CC16614-1  12VDCDC-DC run/charge units  CC16614-2  9-30 VDC  CC16614-3  30-60 VDCModel RCLI-AC Mobile Charger-  CC16614-9  12VDC12 VDC input w/cigarette lighter adapterModel LI 72- Single Battery Charger  AT15759-tab1120-230 VAC input  Model UCLI72-4-Four Battery Charger  AT16305-1100-240 VAC input (U.S./ Japan)Model UCLI72-4-Four Battery Charger  AC16305-1100-240 VAC input (U.K.)Model UCLI72-4-Four Battery Charger  AC16305-2100-240 VAC input (Euro)Model UCLI72-4-Four Battery Charger  AC16305-3100-240 VAC input (Australia)1. Part number of Model LI 72 Single Battery Chargers will vary depending upon the intended  country of use.  Contact the factory or your Zebra re-seller for complete part number information.Refer to Appendix A for information on Data I/O Cables.For more details on available accessories, contact your authorized Zebra re-seller.
55RW Series User Guide AppendicesAppendix AInterface CablesRS232 Download CablePart Number BL17205-1; RW Mod Plug to 9-Pin DB PC Cable PIN 1PIN 106(DSR)SHIELD(GND)(DTR)(CTS)(RTS)5487(RXD)(TXD)235(DTR)SHIELD6(GND)7(DSR)89(RTS)(CTS)10 PIN MOD Plug(Printer Signals)43(TXD)(RXD)PIN 9PIN 1USB CablePart Number AT17010-1; USB A to USB Mini B Cable
56RW Series User Guide AppendicesAppendix AMORE INTERFACE CABLES                                                       Cable  Cord  Terminal  PrinterTerminal  Part Number  Lgth/Type  Connector  Connector  NotesSYMBOL8000  CL17219-1  8ʼ /Coiled  Symbol 8000 Series  MOD 10/w twist lock      proprietary INTERMEC  CL17202-4  8ʼ Coiled  MOD 10  MOD10/w twist lock700  BL17216-1  8ʼ Coiled  16 pin Hirose  MOD10/w twist lockCK30  BL17218-1  8ʼ coiled  26 pin JAE  MOD 10/w twist lockCOMPSEEApex II, III, IV  CL17202-3  8ʼ Coiled  MOD 10  MOD10/w twist lockMISCELLANEOUSDEX  BL17204-1  16”/ straight  1/4” phone jack/DEX  MOD 10/w twist lock
57RW Series User Guide AppendicesAppendix CMaintenance SuppliesIn addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section.  The following items are available for this purpose:•  Cleaning Pen (10 pack), Reorder No. AN11209-1 •  Cleaning Kit with  Cleaning Pen, and Cotton Swabs, Reor-der No. AT702-1 Appendix BMedia SuppliesTo insure maximum printer life and consistent print quality and performance for your individual application, it is recom-mended that only media produced by Zebra be used.  Advan-tages include:•  Consistent quality and reliability of media products.•  Large range of stocked and standard formats.•  In-house custom format design service.•  Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.•  Media products that meet or exceed industry standards.For more information call Zebra Technologies Corporation at +1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.
58RW Series User Guide AppendicesAppendix DProduct SupportWhen calling with a specific problem regarding your printer, please have the following information on hand:•  Model number/type (e.g. RW 420)•  Unit serial number•  Product Configuration Code (PCC)-15 digit number start-ing with “RW4”Zebra Technologies International, LLC333 Corporate Woods ParkwayVernon Hills, Illinois 60061-3109 USAPhone: +1.847.793.2600 or+1.800.423. 0422Fax: +1.847.913.8766 Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKPhone: +44.1494.472872Fax: +44.1494.450103 Zebra TechnologiesLatin American Sales Office9800 NW 41StreetSuite 220Doral, Florida  33178 USAPhone: +1.305.558.8470Fax: +1.305.558.8485 Zebra Technologies Asia Pacific, LLC 1 Sims Lane, #06-11Singapore 387355Phone: +65-68580722Fax: +65-68850838  For product support, contact Zebra Technologies at:     www.zebra.comSerial Number Product Configuration CodeRW 420
59RW Series User Guide AppendicesBattery DisposalThe EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an in-dustry program to collect and recycle these bat-teries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC® pro-gram provides a convenient alternative to placing used Li-Ion batteries into the trash or the municipal waste stream, which may be illegal in your area.Please call 1-800-8-BATTERY for information on Li-Ion bat-tery recycling and disposal bans/restrictions in your area. Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.Outside North America, please follow local battery recycling guidelines.Appendix DProduct DisposalDo not dispose of this product in unsorted municipal waste. This product is recyclable. Please recycle according to your local stan-dards. For more information, please see our web site at: http://www.zebra.com/recycle
60QL Series User GuideIndexAAccessoriesAdjustable Shoulder Strap  33Belt Clip  32Docking Stationinstalling the printer in  34removing the printer from  36list of  54BBattery packcharging  9while printing  10disposal of  37,40installing  9life, tips for extending  37Bluetooth Device Address (BDA)  23Bluetooth Networking Overview  23CCard ReadersMagnetic Stripe Reader  29Smart Card Reader  31Charger, BatteryLI 72 (single charger)  9UCLI72-4 (quad charger)  10charging cycle times  11safety  10Cleaningexterior  38interior  38platen  38printhead  38tear bar  38CommunicationsRS232  21Connector signals  48USB  22Configuration Code, product (PCC)  43Controls, Operator  16functions illustrated  17LCD functions, extended  18Cradle  18,34DDeclaration of Conformity802.11b (Compact Flash radio)EU countries  26Bluetooth radio (ZBR-3)EU Countries  24LLabel, Configurationprinting  20Label, configuration,  example  44Label Vista  28setting WLAN parameters with  27MMedia, loading  12fan-fold media  14media Spacer, use of  14PProgramming languageCPCL  28Manual  27EPL  28ZPL II  28RRegulatory Information802.11b (Compact Flash radio)EU countries  25Bluetooth  radio (ZBR-2)EU countries  24SSpecificationsFont/bar Codes  51Label  50Memory/communications  47Physical  52printing  47TTechnical Supportcontacting  43Troubleshootingcontrol panel indicators  39entering communications diagnostic mode communicat  42forced shutdown  42printing a configuration label  42topics  40WWireless Communications802.11b (Compact Flash radio)  25using in a WLAN  27Bluetooth (ZBR3) radio  23WLAN. settng upLabel Vista, using  27
D275,286D347,021D389,178D430,199D433,7023,964,6734,019,6764,044,9464,360,7984,369,3614,387,2974,460,1204,496,8314,593,1864,607,1564,673,8054,736,0954,758,7174,816,6604,845,3504,896,0264,897,5324,923,2814,933,5384,992,7175,015,8335,017,7655,021,6415,029,1835,047,6175,103,4615,113,4455,140,1445,132,7095,142,5505,149,9505,157,6875,168,1485,168,1495,180,9045,229,5915,230,0885,235,1675,243,6555,247,1625,250,7915,250,7925,262,6275,267,8005,280,1635,280,1645,280,4985,304,7865,304,7885,321,2465,335,1705,364,1335,367,1515,372,4395,373,1485,378,8825,396,0535,396,0555,399,8465,408,0815,410,1395,410,1405,412,1985,415,4825,418,8125,420,4115,436,4405,444,2315,449,8915,449,8935,468,9495,479,0005,479,0025,479,4415,486,0575,503,4835,504,3225,528,6215,532,4695,543,6105,545,8895,552,5925,570,1235,578,8105,589,6805,612,5315,642,6665,657,0665,768,9915,790,1625,791,7965,806,9935,813,3435,816,7185,820,2795,848,8485,860,7535,872,5855,874,9805,909,2335,976,7205,978,0045,995,1285,997,1936,004,0536,010,2576,020,9066,034,7086,036,3836,057,8706,068,4156,070,8056,095,7046,109,8016,123,4716,147,7676,151,0376,201,255 B16,231,253 B16,261,0096,261,0136,267,5216,270,072 B16,285,845 B16,292,5956,296,0326,364,5506,379,058 B16,409,401 B16,411,397 B16,428,227 B26,530,7056,540,1226,607,3166,609,844This  product  and/or  its  use may be  covered  by  one  or  more  of  the following  US  patents  and  corresponding  international  patents worldwidePatent Numbers

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