Zebra Technologies MD-ZBR4QL Zebra Embedded Bluetooth 2.0 Radio User Manual UMAN QLP 002A

Zebra Technologies Corporation Zebra Embedded Bluetooth 2.0 Radio UMAN QLP 002A

Users Manual

UMAN-QLP-002 rev. AAugust, 2008
2QL Plus Series User GuideTable of ContentsProprietary Statements .............................................................. 4Document Conventions .............................................................. 6Introduction to the QL Plus™ Series .......................................... 7Unpacking and Inspection ............................................................... 7Reporting Damage ........................................................................... 7QL 220 Plus Overview ................................................................8QL 320 Plus Overview ................................................................9QL 420 Plus Overview ..............................................................10Getting Ready to Print .............................................................. 11Battery ............................................................................................. 11Installing the Battery ...................................................................................11QL 220 Plus ..................................................................................................11QL 420 Plus ..................................................................................................11QL 320 Plus ..................................................................................................11Charging the Battery with the LI72 Charger ...............................................12Battery Safety ..............................................................................................17Charger Safety .............................................................................................17Loading the Media .......................................................................... 18QL 420 Plus and QL 220 Plus Printers ........................................................18QL 320 Plus Printers ....................................................................................19All models ....................................................................................................20QL 420 Plus Printers Only ...........................................................................21Operator Controls .......................................................................... 23Keypad Control Panel ..................................................................................23LCD Control Panel .......................................................................................25Programmable LCD Settings ......................................................................26Verify the Printer Is Working.......................................................... 28Printing a Configuration Label ....................................................................28Connecting the Printer ................................................................... 28Cable Communication .................................................................................29IR Communications .....................................................................................32Wireless Communications with Bluetooth™ ..............................................33Bluetooth Networking Overview ................................................................33WLAN Overview ............................................................................. 34Setting Up the Software ................................................................34Radio Regulatory Information .................................................. 36Zebra Bluetooth Radio QL+ZBR3 ...............................................................36Zebra Bluetooth Radio 2.0 QL+ZBR4 .........................................................37WLAN Module Using 802.11b CF Radio (North America) .........................38WLAN Module Using 802.11b CF Radio (Asia & EU Countries) ................39Zebra 802.11b WLAN Radio Module ..........................................................41WLAN Module Using 802.11g Radio .........................................................43Compact Flash (802.11b) and Bluetooth Co-located Radio Modules .......45Using the Accessories ............................................................... 47Belt Clip ........................................................................................................47Kickstand .....................................................................................................48Desk Stand ...................................................................................................49Carrying Strap .............................................................................................51Preventive Maintenance ...........................................................52Extending Battery Life ................................................................... 52
3QL Plus Series User GuideGeneral Cleaning Instructions ....................................................... 53QL 220 Plus Cleaning ...............................................................................54QL 320 Plus Cleaning ...............................................................................56QL 420 Plus Cleaning ...............................................................................58Troubleshooting ......................................................................... 60Keypad Control Panel..................................................................... 60LCD Control Panel Indicators ........................................................ 61Troubleshooting Topics ................................................................. 62Troubleshooting Tests ...................................................................64Printing a Configuration Label ....................................................................64Communications Diagnostics .....................................................................64Contacting Technical Support .....................................................................65Specifications .............................................................................69Printing Specifications ...............................................................................69Memory and Communications Specifications ...........................................69Label Specifications ....................................................................................70Font and Bar Code Specifications ..............................................................71Communications Ports ................................................................................72Physical, Environmental and Electrical Specifications ..............................73QL Plus Series Accessories .......................................................................77Appendix A ................................................................................. 78Interface Cables ...........................................................................................78RS232 Cables ...............................................................................................78USB Cable ....................................................................................................78More Interface Cables .................................................................................79Appendix B ................................................................................. 80Media Supplies ............................................................................................80Appendix C .................................................................................80Maintenance Supplies .................................................................................80Appendix D ................................................................................. 81Product Support ..........................................................................................81Appendix E .................................................................................83Battery Disposal ..........................................................................................83Product Disposal .........................................................................................83Appendix F ..................................................................................84Using zebra.com..........................................................................................84Index ............................................................................................86Patent Numbers .........................................................................88
4QL Plus Series User GuideProprietary StatementsThis manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equip-ment described herein. Such proprietary information may not be used, reproduced, or dis-closed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.Product ImprovementsSince continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice.FCC Compliance StatementThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired opera-tion. NOTE: This equipment has been tested and found to comply with the limits or a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equip-ment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica-tions. However, there is no guarantee that interference will not occur in a particular instal-lation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorientorrelocatethereceivingantenna. •Increasetheseparationbetweentheequipmentandreceiver. •Connecttheequipmentintoanoutletorcircuitdifferentfromthattowhichthere-ceiver is connected. •Consultthedealeroranexperiencedradio/TVtechnicianforhelp.WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure re-quirements this device shall be used in accordance with the operating conditions and in-structions listed in this manual. Note that there are several radio options available with this printer. Additional regulatory information is contained in later sections devoted to each radio individually.NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance.Changes or modifications to this unit not expressly approved by Zebra Technologies Cor-poration could void the user’s authority to operate this equipment.Canadian Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.“IC:” before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user’s satisfaction.NCC (Taiwan) Compliance Statement“經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學 醫療用電波輻射性電機設備之干擾。”“ According to “Administrative Regulations on Low Power Radio Waves Radiated Devices” Without permission granted by the DGT, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to a approved low power radio-frequency devices. The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act.The low power radio-frequency devices must be susceptible with the interference from le-gal communications or ISM radio wave radiated devices.”
5QL Plus Series User GuideAgency Approvals and Regulatory Information •DesigncertiedbyCSA •FCCpart15 •CanadianSTDRSS-210 •EN55024:1998EuropeanImmunityStandard •EN60950:2000SafetyStandard •NOM/NYCE(Mexico) •C-Tick(Australia) •EN55022:1998ClassBEuropean Electromagnetic Radiation StandardLiability DisclaimerInasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.No Liability for Consequential DamageIn no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you.CopyrightsThe copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.This product may contain ZPL®, ZPL II®, and ZebraLinktm programs; Element Energy Equal-izer® Circuit; E3®; and AGFA fonts. Software © ZIH Corp. All rights reserved worldwide.ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.Monotype®, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdic-tions. AndyTM , CG PalacioTM, CG Century SchoolbookTM, CG TriumvirateTM, CG TimesTM, Monotype KaiTM, Monotype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging, Inc. and may be registered in some jurisdictions. HYGothicHangulTM is a trademark of Hanyang Systems, Inc.AngsanaTM is a trademark of Unity Progress Company (UPC) Limited.Andale®, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are trademarks of The Monotype Corporation registered in the United States Patent and Trade-mark Office and may be registered in certain jurisdictions.Century Gothic™, Bookman Old StyleTM and Century SchoolbookTM are trademarks of The Monotype Corporation and may be registered in certain jurisdictions. HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some ju-risdictions.UniversTM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.Futura® is a trademark of Bauer Types SA registered in the United States Patent and Trade-mark Office and may be registered in some jurisdictions.TrueType® is a trademark of Apple Computer, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.All other product names are the property of their respective owners.All other brand names, product names, or trademarks belong to their respective holders.©2008 ZIH Corp.
6QL Plus Series User GuideDocument ConventionsThe following conventions are used throughout this docu-ment to convey certain information:Cautions, Important, and Note  Caution•Warnsyouofthepotentialforelectrostaticdischarge. Caution•Warnsyouofapotentialelectricshocksituation. Caution•Warnsyouofasituationwhereexcessiveheatcouldcauseaburn Caution•Advisesyouthatfailuretotakeoravoidaspecicactioncouldresultinphysicalharmtoyou. Caution•Advisesyouthatfailuretotakeoravoidaspecicactioncouldresultinphysicalharmtothehardware. Important•Advisesyouofinformationthatisessentialtocompleteatask. Note•Indicatesneutralorpositiveinformationthatemphasizesorsupplementsimportantpointsofthemaintext.
7QL Plus Series User GuideIntroduction to the QL Plus™ SeriesThank you for choosing one of our Zebra® QL Plus series Mobile Printers. These rugged printers are sure to become productive and efficient additions to your workplace thanks to their innovative design. Because they are made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies.•Thisuser’sguidegivesyoutheinformationyouwillneedto operate QL Plus series printers.•QLPlusprintersusetheCPCL programming language. To create and print labels using the CPCL language, re-fer to the Mobile Printer Programming Guide (available at www.zebra.com/manuals) and our Label Vista™ label cre-ation program (available at www.zebra.com/software).which are both available on the Zebra Web site.•QLPlus™seriesprintersalsohaveEPLandZPLIIpro-gramming language emulation as a standard feature.Manuals for the ZPL II or EPL2 label design programming languages are also available on our Web site .Unpacking and InspectionInspect the printer for possible shipping damage:•Checkallexteriorsurfacesfordamage.•Openthemediacover(referto“LoadingtheMedia”inthe Getting Ready to Print section) and inspect the media compartment for damage.In case shipping is required, save the carton and all packing material.Reporting DamageIf you discover shipping damage:•Immediatelynotifyandleadamagereportwiththeship-ping company. Zebra Technologies Corporation is not re-sponsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.•Keepthecartonandallpackingmaterialforinspection.•NotifyyourauthorizedZebrare-seller.
8QL Plus Series User GuideQL 220 Plus Overview 123456789101112 1 Platen Roller 2. Bar Sensor 3. Media Support 4. Latch 5. Latch Release Button 6. “D” Ring 7. Control Panel 8. QuickLink™ Module 9. Print Head 10. “E-Z Peel” Label Peeler 11. Media Support Disks 12. Media Cover 13. Belt Clip 14. Battery 15. Battery Charging Receptacle 16. RS-232 Communications Port17. USB Port Figure 1: QL 220 Plus1314151617
9QL Plus Series User GuideQL 320 Plus Overview 1 Platen Roller2. Bar Sensor3. Media Support Disks4. Media Support5. “EZ-Peel” Peeler 6. Latch7. Latch Release Lever8. Control Panel9. “D” Rings 10. QuickLink™ Module11. Print Head12. Media Cover13. Belt Clip14. Battery15. Battery Charging Receptacle16. USB Port17. RS-232 Communications Port981141213141510 Figure 1B: QL 320 Plus1235671617
10QL Plus Series User GuideQL 420 Plus Overview 1 Platen Roller 2. Bar Sensor 3. Media Rollers 4. Rear Media Slot 5. Media Support 6. “EZ-Peel” Peeler 7. Latch 8. Latch Release Button 9. “D” Rings 10. Control Panel 11. QuickLink™ Module 12. Print Head 13. Media Support Disks 14. Media Cover 15. RS-232 Communications Port16. USB Port17. Belt Clip 18. Battery 19. Battery Charging Receptacle1256789910121314113341517181916 Figure 1C: QL 420 Plus
11QL Plus Series User GuideGetting Ready to PrintBatteryInstalling the Battery Important•Batteriesareshippedpartiallycharged.Removeprotectiveshrink-wrapandlabelsfromnewbatterypackspriortouse.1. Rotate the belt clip to allow access to the battery com-partment.2. Insert the battery into the printer as shown in Figure 2.3. Rock the battery into the printer as shown until it locks in place.When the battery is first installed, the control panel indica-tors may briefly turn on and then go off which indicates the battery is not fully charged (see “Charging the Battery” below and “Operator Controls”). Youmustchargethebatteriesfullybeforeusingthemforthe first time. To ensure maximum battery capacity, new bat-teriesshouldgothroughtwoorthreecompletecharge/dis-charge cycles when first put into service.Figure 2: Installing the BatteryBelt ClipCharger JackBatteryBatteryCharger JackBelt ClipQL 420 PlusQL 320 PlusQL 220 PlusBelt Clip
12QL Plus Series User GuideChargingTr ickleChargingFaultConditionYe llow GreenFigure 4: LI72 Single Charger TypesFigure 3: LI72 Single ChargerCharging the Battery with the LI72 ChargerLI72 ChargerCharger JackLI72 2-Wire Charger LI72 3-Wire ChargerBattery Pack
13QL Plus Series User GuideThe LI72 is a wall mounted fast charger with universal 110 to 230, 50-60 Hz. VAC input. Multiple A.C. plug configurations comply with most international standards. This charger is in-tended for use with Lithium Ion (Li-ion) batteries. QL series printers only utilize Li-ion batteries.The LI72 is supplied in two variations: a two wire version and a three-wire version. The three-wire version offers more intelligent charging features and is used with more-recently produced printers..Both of the LI72 models will charge a battery pack as fast as its charge level will allow, and then switch over to a mainte-nance charge to keep the charge at its maximum.Charging Battery Packs with the LI72 Two-Wire VersionPlug the LI72 into the appropriate A.C. wall receptacle, and then insert the charge cable into the battery pack charger jack.The charge indicator LED will indicate the status of the char-ger as follows:Indicator Charger Function Charger StatusSteady Charging. Battery Pack is undergoing a fast chargeSlow Flashing (1 HZ) Maintain Battery is ready for useRapid Flashing (4 Hz) ErrorThe battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery pack should not be used any further. Donotchargebatterieswiththetwo-wireLI72modelwhileprinting.Attemptingtoprintwhilechargingcanresultinimproperlychargedbatteries. Caution•Donotleavethetwo-wirechargerpluggedintoabatterypackforaprolongedperiodoftimewhenitisinstalledintheprinterandhasreachedthemaintenancechargestate.Chargingabatterywheninstalledinaprinterforaprolongedperiodoftimecouldcausedamagetotheprinter.
14QL Plus Series User GuideCharging Battery Packs with the LI72 Three-Wire VersionPlug the LI72 into the appropriate A.C. wall receptacle, and then insert the charge cable into the battery pack charger jack.Theyellow/greenchargeindicatorLEDwillindicatethesta-tus of the charger as per the following table. Donotchargebatterieswiththethree-wireLI72modelwhileprinting.Attemptingtoprintwhilechargingcanresultinimproperlychargedbatteries.Indicator Charger Function Charger StatusSteady yellow indicator Standby AC power on; no battery being chargedSlow (1 Hz) flashing yellow indicator Pre-ChargeCharger is applying trickle charge current (5% of maximum) to bring a cold battery temperature up to 0°C before starting a full charge cycleFast (4 Hz) flashing green indicator Rapid ChargeCharger is applying the maximum charge rate to the batterySlow (1 Hz) flashing green indicator MaintainCharger is in trickle charge mode(10% of nominal charge value).Fast (4 Hz) flashing yellow indicator ErrorThe battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery pack should not be used any further.Steady green indicator Ready No charge is being applied to the batterySlow (1 Hz) flashing alternate yellow and green indicator WaitBattery temperature is too hot. Charging will not begin until battery temperature reaches 45°C. Chargingwillceasethree(3)hoursafterthechargerhasenteredthe“Maintain”mode.
15QL Plus Series User GuideModel UCLI72-4 Quad ChargerThe UCLI72-4 Quad Charger is designed to charge up to four QL series battery packs simultaneously. Batteries must be re-moved from the printer to be charged in the Quad Charger.1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on.2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 5, noting the orientation of the battery pack. Slide the battery pack into the charging bay until it stops and then rock the battery pack back until it snaps into place. The amber indicator di-continuedFaultFast ChargeFaultFast ChargeFaultFast ChargeReadyPowerFull ChargeReadyFull ChargeReadyFull ChargeFull ChargeFaultFast ChargeReadyFigure 5: Quad ChargerCharger BayAmberIndicatorGreenIndicator Power IndicatorPower Supply1. Slide Battery Pack into Charger bay2. Rock Battery Pack into place
16QL Plus Series User Guiderectly under the battery being charged will turn on if the battery is properly inserted.The indicators under the battery will allow you to monitor the charging process per the table below:Amber Green Battery StatusOn Off ChargingOn Flashing 80% charged (O.K. to use)Off On Completely ChargedFlashing Off Fault  Important•Afaultconditioniscausedbyaproblemwiththebattery.Thechargermayindicateafaultbecausethebatteryistoohotorcoldtochargereliably.Trytochargethebatteryagainwhenitreturnstotheroom’sambienttemperature.Iftheamberindicatorstartsashingonthesecondattempt,thebatteryshouldbediscarded.AlwaysdisposeofbatteriesinapropermannerasdescribedinAppendixE.Quad Charger Cycle Times :Battery Status QL 220Plus & QL 320 Plus QL 420 Plus Battery 80% Charged 1.25 Hrs. 2.5 Hrs. Battery Fully Charged 2.5 Hrs. 5 Hrs.  Note•Thesetimesareforcompletelydischargedbatteries.Battery packs which are only partially discharged will take less time to reach their charged state. Batteries which have reached 80% of their charge capacity may be used, however, it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life. TheUCLI72-4QuadChargerhasasafetyfeaturewhichstopschargingabatteryaftersixhoursregardlessofitschargestate.
17QL Plus Series User GuideBattery Safety Caution•Avoidaccidentalshortcircuitingofanybattery.Allowingbatteryterminalstocontactconductivematerialwillcreateashortcircuitwhichcouldcauseburnsandotherinjuriesorcouldstartare. Important•AlwaysrefertotheImportantSafetyInformationdatasheetshippedwitheachprinterandtheTechnicalBulletinshippedwitheachbatterypack.Thesedocumentsdetailprocedurestoensuremaximumreliabilityandsafetywhileusingthisprinter. Important•Alwaysdisposeofusedbatteriesproperly.RefertoAppendixEformorebatteryrecyclinginformation. Caution•UseofanychargernotapprovedspecicallybyZebraforusewithitsbatteriescouldcausedamagetothebatterypackortheprinterandwillvoidthewarranty.Charger Safety Donotplaceanychargerinlocationswhereliquidsormetallicobjectsmaybedroppedintothechargingbays. UsecarewheninstallingeithertheLI72SingleChargersortheUCLI72-4QuadChargersothatyoudonotblocktheventilatingslotsonthetopandbottomcovers. Ensurethatthechargerispluggedintoapowersourcewhichwillnotaccidentlybeturnedoffifyouwillbechargingbatteriesovernight.
18QL Plus Series User GuideLoading the MediaYoucanoperateQLPlusprintersinoneoftwodifferentmodes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed.QL 420 Plus and QL 220 Plus Printers1. Open the printer: Refer to Figure 6 (QL 420 shown). • Pressthelatchreleasebuttononthesideoftheprinteras shown at “1” below. The latch assembly will flip open automatically• OntheQL420Plusonly,pullupthelatchassemblycom-pletely as shown at “2” to unlatch the Media Cover.• RotatetheMediaCoverbackasshownat“3”,exposingthe media compartment and the adjustable media sup-ports.Media Supports Figure 6: Opening the QL 420 Plus & QL 220 PlusMedia Compartment
19QL Plus Series User GuideQL 320 Plus Printers1A. Open the printer: Refer to Figure 6a. • Rotatethelatchreleaseleversoneachsideoftheprinteras shown at “1” below. The latch assembly will flip open automatically as shown at “2”.• RotatetheMediaCoverbackasshownat“3”,exposingthe media compartment and the adjustable media sup-ports.continuedMediaCompartment Figure 6a: Opening the QL 320 PlusMedia Supports
20QL Plus Series User GuideAll models2. Load the media: Loading media from an internal supply. Refer to Figure 7. • Graspthemediasupportswhereshownandpullthemapart. Insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 6. The supports will adjust themselves to the width of the media, and the me-dia should be able to spin freely on the supports. Figure 7: Loading Media (All Models)Grasp Media Supports where shown and pull apart. Media RollNote direction media pulls off the roll.
21QL Plus Series User GuideQL 420 Plus Printers Only2A. Load the media from an external supply:The QL 420 Plus has a loading slot in the rear of the media compartment which allows you to use standard 4” (101.6 mm) wide fan-fold media from an external supply. Refer to Figure 8. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing. Zebracanprovideavehiclemount(p/nDC16620-1)designedspecifically for the QL 420 Plus which incorporates an external media supply bin.• Pullthemediasupportsapart,insertaMedia Spacer (Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the exter-continued Figure 8: Loading Media from an External Supply (QL 420 Plus only)Feed media through rear feed slotSurface of media to be printed must face the printheadMedia Spacerp/nBA16625-1
22QL Plus Series User Guidenal supply through the rear feed slot, between the media guides and up through the media compartment as shown. Make sure the side of the media you will be printing on faces the print head.3. Close the Media Cover: Refer to Figure 9. • Ifyouplantousetheprinterinthetear-off mode, close the media cover as shown at “2”, then rotate the latch as-sembly as shown until it locks into place, as shown at “4”.• Ifyouplantousetheprinterinthepeel-off mode, peel a few labels off of the media and pull it out of the printer as shown at “1”. Close the media cover as shown at “2”. Rotate the “EZ-Peel” peeler bar until it locks into place on the latch, as shown at “3”, then rotate the Latch as shown until it locks into place, as shown at “4”.• TurnontheprinterorpresstheFeedbuttoniftheprinteris already on. The printer will advance the media to the next label, if printing labels. If you are printing on journal media, the printer will advance a short strip of media.Media Cover“EZ-Peel” Peeler BarFlip down if using media in the peel-off mode.Latch AssemblyPull Media out of Printer Figure 9: Closing the Media Cover
23QL Plus Series User GuideOperator ControlsQL Plus printers are available with one of two possible con-trol panels. The keypad control panel is detailed below and in Figure 10. The optional LCD control panel (Figure 11) allows easy display and selection of many printer functions as de-tailed on following pages.Keypad Control PanelThe keypad control panel has three control buttons and two multipurpose indicators.• ThePower Button turns the printer on and off.• TheFeed Button advances a length of media which is determined by the type of media being used. Label me-dia will be advanced to the next gap or bar sense mark-er. Journal (plain) media will be advanced a length deter-mined by the printer’s software.• TheFunction (FTN) Button is controlled by a printer’s specific application to support such functions as: Print a battery level report. Print the Local Area Network (LAN) status Print a Short Range Radio Frequency (SRRF) status Print a media supply reportThe Green LED on the left side of the control panel indicates the status of several printer features:• Aslowlyblinkingsequenceindicatestheprinter’sbatteryneeds charging.• PrinterswithawirelessQuickLink module installed: a quickly blinking sequence indicates the printer has not es-tablished a link to either a Local Area Network or a com-patible wireless equipped terminal.• PrinterswithawirelessQuickLinkmoduleinstalled:Asteadily lit indicator shows that the printer has estab-lished a wireless link, either to the LAN or to a compatible terminal.• Asteadilylitgreenindicatoronaprinterwithnowirelessoption installed is a power-on indicator.The Yellow LED on the right side of the control panel has two indication conditions.• ArapidlyblinkingyellowLEDandachimeindicatethatnoapplication has been loaded into the printer.continued
24QL Plus Series User Guide• PrinterswithawirelessQuickLink module installed: a rap-idly blinking LED indicates normal data transmission.• AsteadilylityellowLEDindicatesanerror condition. This can be caused by one of the following: 1. The media cover is not completely closed and latched. 2. The printer is out of media. Figure 10: Standard Control PanelYellowLEDSteady Light indicates error condi-tion: out of media or media cover not closed.Fast Blink indicates RF activity (on RF equipped units only)Fast blink with beeper indicates no application loaded Feed ButtonPress to advance the media one blank label or a software deter-mined length of journal media.Function ButtonSpecific functions are under printer ap-plication control.Power ButtonPress to turn unit on. Press again to turn unit offGreen LEDSteady Light indicates power on and/or established RF link.Fast Blink indicates no RF link (on RF equipped units only)Slow Blink means low battery
25QL Plus Series User GuidecontinuedLCD Control PanelThe optional LCD control panel has buttons for the power on/offandmediafeedfunctionsjustasinthestandardcontrolpanel. It also has two keys which allow navigation and selec-tion of menu options affecting printer functions.The “Scroll” button allows scrolling through the various op-tions and settings. The “Select” button allows selection of the option or function displayed on the screen.The top of the screen has a row of status icons which indi-cate the state of various printer functions:Power ButtonPress to turn unit on. Press again to turn unit offFeed ButtonPress to advance the media one blank label or a software determined length of journal media.Scroll ButtonPress to scroll through the menu choices on the LCD.Select ButtonPress to select a menu choice on the LCD.LCDSee LCD Functions Table for an overview of menu optionsNOTE: LCD options are under specific ap-plication control. Not all options may be available In your printer’s application.Printer Status IconsIndicates the status of several printer functions Figure 11: Optional LCD Control Panel
26QL Plus Series User Guide or Indicates Bluetooth communications status. A “bulb” icon appears on earlier printers; the “Bluetooth” icon ( ) will appear on the most recent QL Plus series displays This icon will either be on to indicate a Bluetooth connection, or off. These icons appear only on printers with the Bluetooth wireless option installed. Indicates that the printer is connected to a radio network via802.11b/gprotocols.Itremainsonwithavalidconnec-tion. If the icon is off, there is no connection to a radio network.Aashingiconindicateslowbatterystatus.Youshould suspend printing operations and recharge or re-place the Battery Pack as soon as is convenient. A flashing icon indicates that the media cover is open or not properly latched. Indicates normal printing activity.Indicates that data transmission is occurring. A flashing icon indicates that the printer does not detect any media. This could indicate an out of media condition, or improperly loaded media. A flashing icon, in conjunction with a steadily lit Bluetooth icon ( or )orthe802.11b/gicon( ) indi-cates wireless data transmission. It also indicates cable communications when the printer is connected via the se-rial (RS232) port.Programmable LCD SettingsIn addition to the status icons, the LCD on the control pan-el can display other printer settings and functions as text. Applicationscanbewrittentoallowtheusertoviewand/ormodify these settings using the scroll and select keys on the display. Refer to the table on the following page for a partial set of printer features that can be displayed on the LCD.The LCD backlighting option allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Extensive use of the display backlight will decrease the time the printer can run between charges. Refer to the section “Extending Battery Life” for more information.
27QL Plus Series User GuideExtended LCD FunctionsFunction Default setting Scroll & Select OptionsSensor Type Bar BarGapBaud Rate 1920096001920032400Data Bits 8 78WLAN ID* Factory SetValueN/ALabel Top 000 Increase (+120 dotsDecrease (-120 dots max.)Left Position 000 Increase (+120 dots max.)Decrease (-120 dots max.)LCD Contrast 0 IncreaseDecreaseNo-activity time-out* 60 sec.60 sec.5 min.10 min.30 minCustomTear-off Position 00 Increase (+120 dots max.Decrease (-120 dots max. Media Type Label LabelJournalMedia Width Sensing† OffOnOffDisplay WidthLCD Backlight OffOnOffMomentaryOnw/timedelayFactory Reset(Resets all to factory set values) NoNoYes* Some parameters, such as the WLAN ID number and non-standard no-activity time out values can be set using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.† Media width sensing is an option. Display for this option may not be visible, or selection options may change, depending on the printer’s application.
28QL Plus Series User GuideVerify the Printer Is WorkingBefore you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order.Youcandothisbyprintingacongurationlabelusingthe “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”.Printing a Configuration Label1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. The unit will print a line of interlocking “x” characters to ensure all elements of the print head are working, print out the version of software loaded in the printer and then print two re-ports. The first report indicates model, ROM version, serial num-ber, baud rate, etc. The second report prints out more de-tailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for sample printouts and a further discussion on how to use the configuration label as a diagnostic tool.)Connecting the PrinterThe printer must establish communications with a host ter-minal which sends the data to be printed. Communications occur in four basic ways:•QLPlusseriesprinterscancommunicatebycableviaei-ther RS-232C or USB 2.0 protocols. USB drivers are in-cluded in the Zebra Universal Driver which can be down-loaded from www.zebra.com/drivers.•LinkingtoahostterminalviaInfrared(usuallybymeansof the industry standard IrDA protocol)•BymeansofaBluetooth™shortrangeradiofrequencylink.• BymeansofawirelessLAN(LocalAreaNetwork)per802.11b/gspecications.
29QL Plus Series User GuideCable Communication Caution•Theprintershouldbeturnedoffbeforeconnecting ordisconnectingacommunicationscable.All QL Plus series printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal and your model printer. RS-232C CommunicationsThe 8- pin circular connector on your communications cable plugs into the serial communications port on the side of the printer. QL Plus model printers also have a USB port. USB Communications The small connector on the USB cable plugs into the printer. The connectors are keyed to assure correct alignment; do not try to force the cable if it does not plug in. The other end of Communications Cable to TerminalPart numbers vary. Refer to Appendix A.RS-232C or USB Communications Cable to ComputerRefer to Appendix A for part numbers. Figure 12: Cable Communications Figure 13: Communications with a P.C.Communications Port
30QL Plus Series User Guidethe cable must be plugged into the host terminal as shown in Figure 12, or to a serial or USB port on a computer (Figure 13.) The QL Plus series is configured with the USB Open HCI inter-face driver allowing it to communicate with Windows® based devices.USB drivers are included in the Zebra Universal Driver which can be downloaded from the Zebra Web site. Other terminals or communications devices may require the installation of special drivers to use the USB connection. Consult the factory for further details.Providing Strain Relief for Communications CableIf you are connecting a communications cable to the print-er permanently, use the strain relief features built into the belt clip retainer to prevent excessive strain on the communica-tions connector. There are two kinds of strain relief features. If you are using the printer with the standard belt clip, bend the cable in a broad loop to relieve stress on the connector and press it into the retaining feature on the belt clip retainer as shown in figure 14. Figure 14: Communications Strain Relief Press communications cable into strain relief feature on Belt Clip
31QL Plus Series User GuideIf you have a printer equipped with the Kickstand option, you must first remove the belt clip retainer as shown in Figure 15, retaining the two screws holding the retainer to the lower cover. Arrange the communications cable in a broad loop as detailed above, and capture it in the strain relief feature on the bottom of the belt clip retainer. Then re-secure the belt clip retainer to the bottom cover of the printer. RefertotheUsingtheAccessoriessectionformoreinformationontheuseofthekickstandoption Figure 15: Communications Strain Relief with Kickstand option1. Remove Belt Clip Retainer, along with Belt Clip and Kickstand.2. Press communications cable into strain relief feature on bottom of Belt Clip3. Reassemble Belt Clip to bottom cover. Thekickstandisnotshowninthisviewforclarity
32QL Plus Series User GuideIR CommunicationsPrinters equipped for infrared (IR) communications are iden-tified by a small “IR” logo on the unit’s label. Printers with the IR option conform to the IrDA communications protocol. IRfunctionsaredisabledifacommunicationscableispluggedintotheprinter.Ensure that there is a direct line of sight between the printer and the terminal that will be sending data. The IR window on the front of the printer must face the corresponding window on the terminal to properly send and receive signals.IrDA compliant terminals will automatically initiate communi-cations to the printer. An IrDA terminal will seek out any link-able devices and establish communications between them, even turning the printer on if necessary. Figure 16: IR CommunicationsArea of IR Window1M (39”)
33QL Plus Series User GuideWireless Communications with Bluetooth™“Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth ra-dios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard. Other than conditions specified elsewhere in this manual, only one of the radio op-tions can be installed in the printer at one time and the anten-na used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.Bluetooth Networking Overview Each Bluetooth enabled QL Plus printer is identified by a unique Bluetooth Device Address (BDA) loaded into its QuickLink module when manufactured. In order to exchange data, two Bluetooth enabled devices must establish a connec-tion. Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with an-other. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled QL Plus print-er will normally act as a slave creating a miniature network with the terminal sometimes referred to as a “piconet”.For the most part, communications using the Bluetooth pro-tocol are initiated and processed without any operator inter-vention. QL 220 Plus and 420 Plus printers can be equipped with both a Bluetooth and an 802.11b radio, allowing communi-cations with both Bluetooth enabled devices and a Wireless Local Area Network (WLAN) (see WLAN discussion following).continued
34QL Plus Series User GuideWLAN OverviewQL Plus printers can be equipped with radios using the in-dustry standard 802.11 protocols. They will have the FCC ID number on the serial number label on the back of the unit. • QLPlusseriesWirelessNetworkPrinterswiththeZebra802.11g WLAN radio module can be identified by the text “Wireless Network Printer” and FCC ID: I2 8 M D - Z L A N11G on the serial number label on the back of the printer.• QL220andQL420Plusprinterscanbeconguredwithboth an 802.11b WLAN radio and a Bluetooth radio run-ning in the same unit. At present only one dual radio con-figuration is offered, with Bluetooth radio FCC ID “I28MD-BTCT2Y4”and802.11bCompactashradioFCCIDnum-ber “I28MD-RW4137”. The FCC ID numbers and other regulatory information for both radios are located on the serial number label on the back of the printer.These printers allow wireless communication as a node within a local area network, (LAN) and its wireless capabilities allow communications from any point within the LAN’s perim-eter. Printers equipped with the dual Bluetooth and 802.11b WLAN radio configuration can be linked to both a WLAN and a Bluetooth network. Methods of establishing communications to the printer will vary with each LAN application.Methods of establishing communications to QL series print-ers will vary with each LAN application. General informa-tion on establishing WLAN communications can be found in either the ”CPCL Programmers Manual” or the “Quick Start Guide for Mobile Wireless Printers” both available on-line. More information and LAN configuration utilities are included in Zebra’s Label Vista™ program (version 2.8 and later). Label Vista may be downloaded from the Zebra Web site.Setting Up the SoftwareQL Plus printers use Zebra’s CPCL Programming language which was designed for mobile printing applications. CPCL is fully described in the ”CPCL Programmers Manual”, available on-line at www.zebra.com/manuals.YoucanalsouseLabel Vista™, Zebra’s Windows® based la-bel creation program which uses a graphical interface to cre-ate and edit labels in the CPCL language.
35QL Plus Series User GuideRefer to Appendix F for tips on downloading the Label Vista application from Zebra’s Web site.QL series printers with an optional memory upgrade can support an interpreter for ZPL II®, or EPL programming lan-guages. QL Plus series printers also have interpreters for ZPL II® or EPL programming languages included as a standard part of their operating system.If you plan to use ZPL II or EPL, refer to the appropriate Programming Guides which are also available on-line from Zebra’s Web site at www.zebra.com/manuals. If you choose to use a third party label preparation system, follow the installa-tion instructions included in the package.
36QL Plus Series User GuideImportant Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EF TA m e mber s t a t es. Radio Regulatory InformationZebra Bluetooth Radio QL+ZBR3 Caution•ExposuretoRadioFrequencyRadiation.TheradiatedoutputpowerofthisinternalBluetoothradioisfarbelowtheFCCradiofrequencyexposurelimits.TheinternalBluetoothradiooperateswithinguidelinesfoundinradiofrequencysafetystandardsandrecommendations.Donotusetheprinterinanunauthorizedmanner. Note•ThefollowingsectiononlyapplieswhentheQL+ZBR3(FCCID:I28MD-BTC2TY4)BluetoothRadioisinstalledinaQLPlusseriesprinter.Unlessspeciedelsewhereinthismanual,theantennausedforthistransmittermustnotbeco-locatedormustnotoperateinconjunctionwithanyotherantenna.European Regulatory Information for this RadioThis device is intended for use in all EU and EFTA member states.Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC.ThefollowingtestmethodshavebeenappliedinordertoprovepresumptionofcompliancewiththeR&TTEDirective1999/5/EC: •EN55022:1998 European Immunity Standard •EN60950:2000 Safety of Information Technology Equipment •EN300328-2V1.4.1(2003-04) Technical requirements for spread-spectrum radio equipment •EN301489-1/-17V1.5.1/1.2.1(2003-12)-17v1.2.1(2002-08) EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states.
37QL Plus Series User GuideImportant Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EF TA m e mber s t a t es. Zebra Bluetooth Radio 2.0 QL+ZBR4 Caution•ExposuretoRadioFrequencyRadiation.TheradiatedoutputpowerofthisinternalBluetoothradioisfarbelowtheFCCradiofrequencyexposurelimits.TheinternalBluetoothradiooperateswithinguidelinesfoundinradiofrequencysafetystandardsandrecommendations.Donotusetheprinterinanunauthorizedmanner. Note•ThefollowingsectiononlyapplieswhentheQL+ZBR4(FCCID:TBD)BluetoothRadio2.0isinstalledinaQLPlusseriesprinter.Unlessspeciedelsewhereinthismanual,theantennausedforthistransmittermustnotbeco-locatedormustnotoperateinconjunctionwithanyotherantenna.European Regulatory Information for this RadioThis device is intended for use in all EU and EFTA member states.Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC.ThefollowingtestmethodshavebeenappliedinordertoprovepresumptionofcompliancewiththeR&TTEDirective1999/5/EC: •EN55022:1998 European Immunity Standard •EN60950:2000 Safety of Information Technology Equipment •EN300328-2V1.4.1(2003-04) Technical requirements for spread-spectrum radio equipment •EN301489-1/-17V1.5.1/1.2.1(2003-12)-17v1.2.1(2002-08) EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states.
38QL Plus Series User GuideWLAN Module Using 802.11b CF Radio (North America)The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-RW4137) is installed in a QL Plus series printer (note that only one of the radio op-tions can be installed in the printer at one time). Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.QL model printers have the FCC ID number label on the front of the module, and QL Plus models have the FCC ID number on a label on the back of the unit. Caution•UseofaQLPlusseriesprinterwiththeradiomodulemarkedwithFCCID:I28MD-RW4137meetstheFCCrequirementsforradiofrequency(RF)radiationexposureinthestandardbodyworncongurationwithnominimumseparation.Inthisconguration,whichapplieswhetherthebeltcliporshoulderstrapisused,thefaceoftheprinterfromwhichpaperistransportedisfacingawayfromtheuser’sbody.Thestandardcongurationmustalwaysbeusedwhentheprinterisbodyworn.The QL 220 Plus, QL 320 Plus and QL 420 Plus printers with this radio option have been SAR tested. The maximum SAR value measured for each model is listed below:Model SAR value W/Kg (1g average))QL220 Plus 0.0618QL 320 Plus 0.0500QL 420 Plus 0.0432
39QL Plus Series User Guide 0168 Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.WLAN Module Using 802.11b CF Radio (Asia & EU Countries)The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: H9PLA4137) is installed in a QL Plus series printer. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.QL Plus models have the FCC ID number on a label on the back of the unit. Caution•UseofaQLPlusseriesprinterwiththeradiomodulemarkedwithFCCID:H9PLA4137meetstheFCCrequirementsforradiofrequency(RF)radiationexposureinthestandardbodyworncongurationwithnominimumseparation.Inthisconguration,whichapplieswhetherthebeltcliporshoulderstrapisused,thefaceoftheprinterfromwhichpaperistransportedisfacingawayfromtheuser’sbody.Thestandardcongurationmustalwaysbeusedwhentheprinterisbodyworn.European Regulatory Information for this RadioAT BE CY CZ DKEE FI FR DE GRHU IE IT LV LTLU MT NL PL PTSK SI ES SE GBNote: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)
40QL Plus Series User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC.ThefollowingtestmethodshavebeenappliedinordertoprovepresumptionofcompliancewiththeR&TTEDirective1999/5/EC: •EN55022:1998 European Immunity Standard •EN60950:2000 Safety of Information Technology Equipment •EN300328-2V1.6.1(2004-11) Technical requirements for spread-spectrum radio equipment •EN301489-1/-17V1.5.1/1.2.1(2003-12)-17v1.2.1(2002-08) EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.TheuseofthisfrequencybandinFranceissubjecttorestrictions.Youmayonlyuse channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz)maybeused.Formoreinformationseehttp://www.anfr.fr/and/orhttp://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
41QL Plus Series User Guide 0336 Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.Zebra 802.11b WLAN Radio ModuleThe following section only applies when the Zebra 802.11b WLAN radio module (With FCC ID: I28MD-ZLAN11B) is installed in a QL Plus series printer (note that only one of the radio op-tions can be installed in the printer at one time). Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.QL Plus models have the FCC ID number on a label on the back of the unit. Caution•Theradiatedoutputpowerofthisinternal802.11bradioisfarbelowtheFCCradiofrequencyexposurelimits.Nevertheless,thisradiomustbeusedinsuchamannerthattheantennais2.5cm.orfurtherfromthehumanbody.Theradioandantennaaremountedinternallyinthisprintersuchthatwhentheprinteriswornwiththebackoftheprinteragainstthebodyandthefrontoftheprinter(wherepaperexits)awayfromthebody,thenthe2.5cmdistancebetweentheantennaandtheusersbodywillbemet.Donotusetheprinterinanunauthorizedmanner.European Regulatory Information for this RadioAT BE CY CZ DKEE FI FR DE GRHU IE IT LV LTLU MT NL PL PTSK SI ES SE GB Note: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)
42QL Plus Series User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC.ThefollowingtestmethodshavebeenappliedinordertoprovepresumptionofcompliancewiththeR&TTEDirective1999/5/EC: •EN55022:1998 European Immunity Standard •EN60950:2000 Safety of Information Technology Equipment •EN300328-2V1.6.1(2004-11) Technical requirements for spread-spectrum radio equipment •EN301489-1/-17V1.5.1/1.2.1(2003-12)-17v1.2.1(2002-08) EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.TheuseofthisfrequencybandinFranceissubjecttorestrictions.Youmayonlyuse channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz)maybeused.Formoreinformationseehttp://www.anfr.fr/and/orhttp://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
43QL Plus Series User GuideWLAN Module Using 802.11g Radio The following section only applies when the 802.11g WLAN module (With FCC ID: I28MD-ZLAN11G) is installed in a QL Plus series printer (note that only one of the radio options can be installed in the printer at one time). Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.QL Plus models have the FCC ID number on a label on the back of the unit. Caution•UseofaQLPlusseriesprinterwiththeradiomodulemarkedwithFCCID:I28MD-ZLAN11GmeetstheFCCrequirementsforradiofrequency(RF)radiationexposureinthestandardbodyworncongurationwithnominimumseparation.Inthisconguration,whichapplieswhetherthebeltcliporshoulderstrapisused,thefaceoftheprinterfromwhichpaperistransportedisfacingawayfromtheuser’sbody.Thestandardcongurationmustalwaysbeusedwhentheprinterisbodyworn.The QL 220 Plus, QL 320 Plus, and QL 420 Plus printers with this radio option have been SAR tested. The maximum SAR value measured for each model is listed below:Model SAR value W/Kg (1g average))QL220 Plus 0.005 QL 320 Plus 0.002 QL 420 Plus 0.004 European Regulatory Information for this RadioAT BE CY CZ DKEE FI FR DE GRHU IE IT LV LTLU MT NL PL PTSK SI ES SE GBNote: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.
44QL Plus Series User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC.ThefollowingtestmethodshavebeenappliedinordertoprovepresumptionofcompliancewiththeR&TTEDirective1999/5/EC: •EN55022:1998 European Immunity Standard •EN60950:2000 Safety of Information Technology Equipment •EN300328-2V1.2.1(2001-12) Technical requirements for spread-spectrum radio equipment •EN301489-17V1.2.1(2002-08) EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.TheuseofthisfrequencybandinFranceissubjecttorestrictions.Youmayonlyuse channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz)maybeused.Formoreinformationseehttp://www.anfr.fr/and/orhttp://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
45QL Plus Series User GuideCompact Flash (802.11b) and Bluetooth Co-located Radio ModulesThe following section only applies when the CF (Compact Flash) WLAN module ( FCC ID: H9PLA4137) and Bluetooth module (FCC ID: I28MD-BTC2TY4) are installed in a QL 220 Plus or QL 420 Plus printer. This co-located radio configuration has demonstrated compliance to FCC regulations. The FCC ID numbers are on the serial number label on the back of the printer and can be read with the module installed. Caution•UseofaQL220PlusorQL420Plusprinterwiththeradiomodulemarkedwithboth“FCCID:H9PLA4137”and“I28MD-BTC2TY4”meetstheFCCrequirementsforradiofrequency(RF)radiationexposureinthestandardbodyworncongurationwithnominimumseparation.Inthisconguration,whichapplieswhetherthebeltcliporshoulderstrapisused,thefaceoftheprinterfromwhichpaperistransportedisfacingawayfromtheuser’sbody.Thestandardcongurationmustalwaysbeusedwhentheprinterisbodyworn.QL220PlusandQL420PlusprinterswiththisradiooptionhavebeenSARtested.ThemaximummeasuredSARvaluesarelistedbelow.Model SAR value W/Kg (1g average))QL220 Plus 0.01 QL 420 Plus 0.39 European Regulatory Information for Co-located RadiosAT BE CY CZ DKEE FI FR DE GRHU IE IT LV LTLU MT NL PL PTSK SI ES SE GBNote: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.
46QL Plus Series User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC.ThefollowingtestmethodshavebeenappliedinordertoprovepresumptionofcompliancewiththeR&TTEDirective1999/5/EC: •EN55022:1998 European Immunity Standard •EN60950:2000 Safety of Information Technology Equipment •EN300328-2V1.2.1(2001-12) Technical requirements for spread-spectrum radio equipment •EN301489-17V1.2.1(2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.TheuseofthisfrequencybandinFranceissubjecttorestrictions.Youmayonlyuse channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information seehttp://www.anfr.fr/and/orhttp://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
47QL Plus Series User GuideUsing the AccessoriesBelt ClipRefer to Figure 17. All QL Plus printers are have a belt clip in-stalled as a standard feature. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wear-ing the printer.The retainer for the Belt Clip has a strain relief feature which can be used with the communications cable. Refer to the sec-tion on Connecting the Printer. Printer can pivot freelyFigure 17: Using the Belt ClipClip printer to belt
48QL Plus Series User GuidecontinuedKickstandRefer to Figure 18 . The Kickstand option allows users to use the printer on a desktop. To use the optional Kickstand: Flip the Kickstand on the back of the printer open until you feel a slight detent. The printer will now sit at approximately a 30º to 45° angle on a desktop depending on the printer model. The retainer for the Kickstand has strain relief features which can be used with the communications cable. Refer to the sec-tion on Connecting the Printer.  Caution•DonotusetheprinterwhilechargingabatterywiththeLI72charger. Figure 18: Using the Kickstand
49QL Plus Series User GuideDesk StandRefer to Figure 19. To use the Desk Stand: Slide the printer onto the Desk Stand. The printer’s belt clip will hook onto the Desk Stand as shown and retain it in place. Ensure that the clip is securely attached to the Stand and the media compartment of the print-er is seated securely in the Stand.Holes are provided to per-manently attach the Desk Stand to the work surface. ChargeranddataI/Ocablesmay be plugged into the printer in the usual manner. Caution•DonotusetheprinterwhilechargingabatterywiththeLI72charger.Desk StandHook Belt Clip over the Stand Figure 19: Using the Optional Desk Stand
50QL Plus Series User GuidecontinuedAdjustable Shoulder StrapRefer to Figure 20 if your printer is equipped for the shoul-der strap option. Snap each end of the shoulder strap into the “D” rings in the top of the printer. Hold the buckle and pull the strap as shown below until you achieve the desired length.Hold BucklePull Strap here to lengthenPull Strap here to shortenSnap into “D” rings on printer Figure 20: Using the Optional Shoulder Strap
51QL Plus Series User GuideCarrying StrapRefer to Figures 21 and 21a. There are two varieties of car-rying strap. One of them clips onto the printer’s “D” rings as does the shoulder strap, and the other is secured to the printer permanently with loops in the strap secured by sleeves cap-tured between the printer’s upper and lower covers.Either strap provides the user with a convenient and secure method of carrying the printer.Snap into “D” rings on printer Figure 21: Detachable Carrying Strap Figure 21a: Permanent Carrying Strap
52QL Plus Series User GuidePreventive MaintenanceExtending Battery Life• Neverexposethebatterytodirectsunlightortempera-tures over 104° F (40° C).• Donotchargethebatterywhenthetemperatureexceeds113° F (45° C).• AlwaysuseaZebrachargerdesignedspecicallyforLithium-Ion batteries. Use of any other kind of charger may damage the battery.• Usethecorrectmediaforyourprintingrequirements.Anauthorized Zebra re-seller can help you determine the op-timum media for your application.• Ifyouprintthesametextorgraphiconeverylabel,con-sider using a pre-printed label.• Choosethecorrectprintdarkness,andprintspeedforyour media.• Usesoftwarehandshaking(XON/XOFF)wheneverpossi-ble.• SelectTear-Offmodewheneverpossible(Peel-Offmodeuses more power).• IfyourprinterhastheoptionalLCDdisplay,usethedis-play backlight only when necessary. Turn it off whenever it is not needed.• Removethebatteryiftheprinterwon’tbeusedforaday or more and you’re not performing a maintenance charge.• Considerpurchasinganextrabattery.• Rememberthatanyrechargeablebatterywillloseitsability to maintain a charge over time. It can only be re-charged a finite number of times before it must be re-placed. Always dispose of batteries properly. Refer to Appendix E for more information on battery disposal. Caution•DonotprintwhiletheLI72WallChargerispluggedintotheunit.Unreliablebatterychargingcanresult.
53QL Plus Series User GuideGeneral Cleaning Instructions Caution•Avoidpossiblepersonalinjuryordamageto theprinter:neverinsertanypointedorsharpobjectsintotheprinter. Alwaysturntheprinteroffbeforeperforminganycleaningprocedures. Usecarewhenworkingnearthetearbar.Theedgesareverysharp.Caution•Theprintheadcanbeveryhotafterprolongedprinting.Allowittocooloffbeforeattemptinganycleaningprocedures. Onlyusethecleaningpensuppliedwiththeprinteroracottonswabsaturatedwithalcoholforcleaningtheprinthead. Caution•Useonlycleaningagentsspeciedinthefollowingtables.ZebraTechnologiesCorporationwillnotberesponsiblefordamagecausedbyanyothercleaningmaterialsusedonthisprinter.
54QL Plus Series User GuideQL 220 Plus CleaningArea Method IntervalPrinthead (Figure 22)Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). After every five rolls of media (or more often, if needed), Linerless media requires more frequent cleaningPlaten Roller (Figure 22)Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Platen Roller (Figure 22a)Units with linerless platens: Rotate platen & clean bearing points only. Avoid use of alcohol on the surface of linerless platensPeel bar (Figure 22)Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. As neededScraper, Linerless units only (Figure 22))After every five rolls of media (or more often, if needed)Tear bar (Figure 22)As needed Exterior Water-dampened clothInterior (Figure 22)Brush/airblow.EnsuretheBarSensor, Gap Sensor and Label Present Sensor windows are free of dust.Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab.After every five rolls of media (or more often, if needed)Interior (Figure 22a)
55QL Plus Series User Guide Figure 22: Cleaning the QL 220 PlusPrinthead ElementsPeeler Bar Platen surfaceAvoid using alcohol on linerless platen surfaceTear BarLabel Presence SensorBar SensorGap SensorSupport Disks, Inner surfaces on both sides.Linerless units only.Bearing PointsLinerless Platens onlyPlaten surfacePeeler RollersScraperLinerless units only Figure 22a: Cleaning the Linerless QL 220 PlusBearing PointsLinerless Platens only
56QL Plus Series User GuideQL 320 Plus CleaningArea Method IntervalPrinthead (Figure 23)Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). After every five rolls of media (or more often, if needed), Linerless media requires more frequent cleaningPlaten Roller (Figure 23)Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Units with linerless platens: Rotate platen & clean bearing points only. Avoid use of alcohol on the surface of linerless platensPeel bar (Figure 23)Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. As neededScraper, Linerless units only (Figure 23))After every five rolls of media (or more often, if needed)Tear bar (Figure 23)As needed Exterior Water-dampened clothInterior (Figure 23)Brush/airblow.EnsuretheBarSensor, Gap Sensor and Label Present Sensor windows are free of dust.Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab.After every five rolls of media (or more often, if needed)
57QL Plus Series User GuidePrinthead ElementsPeeler Bar RollersLocated under “EZ-Peel” PeelerPlaten surfaceAvoid using alcohol on linerless platen surfaceTear BarLabel Presence SensorBar SensorGap SensorBearing PointsLinerless Platens onlyMedia Disks, Inner surfaces on both sides.Units with linerless platens only.Peeler Bar orScraper Scraper used on units with linerless platens only. Figure 23: Cleaning the QL 320 Plus
58QL Plus Series User Guide Area Method IntervalPrinthead (Figure 24)Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). After every five rolls of media (or more often, if needed), Linerless media requires more frequent cleaningPlaten Roller (Figure 24)Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Units with linerless platens: Rotate platen & clean bearing points only. Avoid use of alcohol on the surface of linerless platensPeel bar (Figure 24)Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. As neededScraper, Linerless units only (Figure 24))After every five rolls of media (or more often, if needed)Tear bar (Figure 24)As needed Exterior Water-dampened clothInterior (Figure 24)Brush/airblow.EnsuretheBarSensor, Gap Sensor and Label Present Sensor windows are free of dust.Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab.After every five rolls of media (or more often, if needed)Media Rollers (Figure 24)Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Units with linerless platens: Rotate media rollers & clean bearing points only. Avoid use of alcohol on the surface of the media rollers!QL 420 Plus Cleaning
59QL Plus Series User GuidePrinthead ElementsPeeler Bar RollersPeeler Bar orScraper Scraper used on units with linerless platens only. Platen surfaceAvoid using alcohol on linerless platen surfaceTear BarLabel Presence SensorGap SensorBearing PointsLinerless Platens onlyEdge Guides, Inner surfaces on both sides.Units with linerless platens only.Media Roller Media RollerAvoid using alcohol on linerless media roller surfacesBearing PointsLinerless Platens onlyFigure 24: Cleaning the QL 420 PlusBar Sensor
60QL Plus Series User GuideTroubleshootingFigure 25 QL Plus Control PanelsKeypad Control PanelIf the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Keypad Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem.Green LED Yellow LED Indication Ref. to TopicSteady Off NormalOperation,and/orRF Link establishedn/aOff Off Power Off 1Fast Blink Off No RF Link 6, 11Slow Blink Off Low Battery 3, 6, 7Steady Steady Out of media, or Media Cover not closed9, 11Steady Fast Blink Normal RF activity 8Steady Fast Blink , Beeper SoundsNo application 8Keypad Control PanelLCD Control PanelGreen LED YellowLEDStatus icons
61QL Plus Series User GuideLCD Control Panel IndicatorsThe top of the display shows several icons which indicate the status of various printer functions. Check the indicator sta-tus, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.Icon Status Indication Ref. to Topic #On Bluetooth Link established n/aOff No Bluetooth Link 6On Bluetooth link established n/aOff No Bluetooth link 6Flashing Transmitting/Receivingdata n/aOn 802.11b/gRFLinkestablished n/aOff No802.11b/gRFLink 6Flashing Low Battery 3, 6, 7Flashing Head latch not closed 9, 11Flashing Indicates Printing activity n/aSteady data processing in process 8Flashing Out of Media 9,11Blank Screenn/a No applica-tion QLPlusprintersmayhaveoneoftwoLCDtypes.LCDsusingtheBluetoothicon(highlightedbyagraybackgroundinthetableabove)willgraduallyreplaceLCDswiththe“lightbulb”iconindicatingBluetoothactivity.Printerswitheithertypeofdisplaywillfunctionidentically. The“rightfacing”arrowiconwillbeactivatedinbothLCDversionsonprinterswiththelatestrmwareupdates.continued
62QL Plus Series User GuideTroubleshooting Topics1. No power•Checkthatbatteryisinstalledproperly.•Rechargeorreplacebatteryasnecessary. Alwaysdisposeofbatteriesproperly.RefertoAppendixEformoreinformationonproperbatterydisposal.2. Media does not feed: •Besureprintheadisclosedandlatched.•Checkspindleholdingmediaforanybinding.•Ifunitisequippedwithlabelpresencesensor:   Ensure most recently printed label is removed. Also ensure label sensor is not blocked.3. Poor or faded print or flashing:•Cleanprinthead.•Checkbatteryandrechargeorreplaceasnecessary.Always dispose of batteries properly. Refer to Appendix D for more information on proper battery disposal.•Checkqualityofmedia.4. Partial or missing print:•Checkmediaalignment•Cleanprinthead.•Ensureprintheadisproperlyclosedandlatched.5. Garbled print:•Checkbaudrate.6. No print:•Checkbaudrate.•Replacebattery.•Checkcabletoterminal.•EstablishRFLink(Wirelessunitsonly)and/orrestoreLANassociativity (Printers with WLAN radios only).•Invalidlabelformatorcommandstructure.PlaceprinterinCommunications Diagnostic (Hex Dump) Mode to diagnose problem.7. Reduced battery charge life•Checkbatterydatecode—ifbatteryisonetotwoyearsold, short charge life may be due to normal aging.•Reconditionbattery.•Replacebattery.
63QL Plus Series User Guide8. Yellow error light or flashing:•Noapplicationorapplicationcorrupted:reloadprogram.•Ifusingwirelesscommunications:ashingindicatorisnormal while data is being transmitted or received.9. Yellow error light always on, or flashing:•Checkthatmediaisloadedandthattheprintheadisclosedand securely latched.10. Skips labels:•Checkmediafortopofformsensemarkorlabelgap.•Checkthatthemaximumprinteldhasnotbeenexceededon label.•Ensurebarorgapsensorisnotblockedor  malfunctioning11. Communication error:•Checkmediaisloaded,headisclosedanderror  light is off.•Checkbaudrate.•Replacecabletoterminal.12. Label jam:•Openheadreleaselatchandmediacover.•Generouslyapplyalcoholtoprinterinareaof   jammed label.13. Blank LCD screen (only for units with LCD control panel)•Noapplicationloadedorapplicationcorrupted:reloadprogram.
64QL Plus Series User GuideTroubleshooting TestsPrinting a Configuration LabelTo print out a listing of the printer’s current configuration fol-low these steps:1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back).2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. Refer to Figure 26 for sample configuration printouts.Communications DiagnosticsIf there is a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their text represen-tation (or the period ‘.’, if not a printable character) for any data received from the host computer.To enter Communications Diagnostics Mode:1. Print a configuration label as described above. 2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode”.3. Press the FEED key. The printer will print: “Entering DUMP mode”. Note•IftheFEEDkeyisnotpressedwithin3seconds,theprinterwillprint“DUMPmodenotentered”andwillresumenormaloperation.4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).Additionally, a file with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.)
65QL Plus Series User GuideTo terminate the Communications Diagnostics Mode and re-turn the printer to normal operations:1. Turn the printer OFF.2. Wait 5 seconds.3. Turn the printer ON.Contacting Technical SupportIf the printer fails to print the configuration label, or you en-counter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support ad-dresses and phone numbers for your area can be found in AppendixDofthismanual.Youwillneedtosupplythefol-lowing information:• Modelnumberandtype(e.g.QL420Plus)• Unitserialnumber(Foundonthelargelabelonthebackof the printer, also found in the configuration label print-out. Refer to Figure 26)• ProductCongurationCode(PCC)(15digitnumberfoundon the label on the back of the unit)
66QL Plus Series User Guide Figure 26: QL Plus Conguration Label ExampleUnit Serial NumberApplication NumberEnd of First ReportPrint Head TestReport appears only on units with wireless options in-stalled. Units with no wireless op-tions will print an empty line and resume Identifies Printer as a QL Plus seriesThis unit has a 802.11b radio option installed. This section details the radio’s net-work settings
67QL Plus Series User Guidecontinued Figure 26a: QL Plus Conguration Label Example (continued)Memory InstalledMaximum Label Size Resident Human Readable fonts installedPeripherals installed: In this ex-ample the LCD display option is installed.
68QL Plus Series User Guide Figure 26b: QL Plus Conguration Label Example (continued)Files Loaded in Printer Memory (will include Pre-scaled or Scalable Fonts)EPL and ZPL emulation is standard on QL Plus series
69QL Plus Series User GuideSpecifications Note.-Printerspecicationsaresubjecttochangewithoutnotice.Printing Specifications PaParameter QL 220 Plus QL 320 Plus QL 420 PlusPrint Width Up to 1.89 in. (48 mm)Up to 2.9 in. (71.2 mm)Up to 4.09 in. (103.8 mm)Print Speed 3in./second(76.2mm/second)4in./second(101.6mm/second)3in./second(76.2mm/second)Distance from Print Element to Top of Form0.445 in. (11.3 mm) 89 dots0.571 in. (14.5 mm) 116 dots0.571 in. (14.5 mm) 116 dotsPrint Head Life, calculated 1,964,160 in. (50 Km) nominal Print Density 203dots/inch(8dots/mm)Memory and Communications SpecificationsFlash Memory 4 MB flash (standard)RAM Memory 8 MB RAM (standard)Standard CommunicationsRS-232 serial port (8 Pin circular DIN connector)Configurable Baud rate (from 9600 to 57.6 Kbps), parity and data bits.Software(X-ON/X-OFF)orhardware(DTR/STR) communication handshake protocols.USB 2.0 Full Speed Interface (12 Mbps)Optional Wireless CommunicationsInfrared wireless link meets IrDA 1.1 communications specifications: 2,400 to 115,200 Baud rateBluetooth compatible 2.4 GHz SRRF linkOptional wireless LAN capabilities comply with802.11b/gprotocolsReal Time Clock (RTC)Time and date under application control. Refer to CPCL Programming Manual, available at www.zebra.com/manuals for RTC commands.
70QL Plus Series User GuideLabel SpecificationsParameter QL220 Plus QL 320 Plus QL 420 PlusLabel or Tag Width0.75 in. to 2.12 in. (16 to 53.8 mm)1.5 in. to 3.1 in. (38.1 to 78.4 mm)2 in. to 4.1 in. (50.8 to 104.1 mm)Max.Label/TagLength(w/std.memory)20 in. (508 mm) 16 in. (406.4 mm) 20 in. (508 mm)Inter-label Gap. 0.08 in. to 0.16 in. (.12 in. preferred)(2 mm to 4 mm, 3 mm preferred)Label Thickness 0.0025 in to 0.0065 in (0.064 mm to .165 mm)Tag Thickness 0.0060 in. (0.152 mm) maximumMax. Label Roll dia. 2.20 (55.8 mm) O.D.2.63 in. (66.8 mm) O.D.Label Inner Core0.75 in. (19 mm) minimum dia;1.38 in. (35.05 mm) minimum dia. for linerless media(QL 420 Plus accepts linerless media on 0.75 in. cores.)Black Mark Dimensions The reflective media black marks should extend past the center-line of the roll.Media RequirementsMinimum mark width: 0.5 in. (12.7 mm) perpendicular to edge of media, centered within the width of the roll. Mark length: 0.094 in. (2.4 mm) parallel to edge of media UseZebrabranddirectthermalmediathatisoutsidewound.Mediamaybereective(blackmark)sensing,ortransmissive(gap)sensing,die-cut,continuous,orlinerless.QL420Plusmodelswillacceptfanfoldmediaifusedwithanexternalmediasupply. Fordie-cutlabels,useonlyfullautodies.
71QL Plus Series User GuideFont and Bar Code SpecificationsStandard Fonts25 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*)Downloadable optional bit-mapped & scalable fonts via Label Vista software.Available Optional FontsOptional International character sets: Chinese 16 x 16 (trad), 16 x 16 (simplified),24 x 24 (simplified); Japanese16x16,24x24;Hebrew/ArabicLinear Bar Codes Available CodabarUCC/EAN128Code 39Code 93EAN8/JAN8,2and5digitextensionsEAN13/JAN13,2and5digitextensionsEAN-8 CompositeEAN-13 Compositelnterleaved 2 of 5MSI/PlesseyFIM/POSTNETUPC-A, 2 and 5 digit extensionsUPCA CompositeUPC E, 2 and 5 digit extensionsUPCE Composite2-D Bar Codes Available MaxiCodePDF 417Datamatrix (using ZPL emulation)QR CodeRSS:RSS-14 TruncatedRSS-14 StackedRSS-14 Stacked OmnidirectionalRSS LimitedRSS ExpandedRotation Angles 0°, 90°, 180°, and 270°*Contains UFST from Agfa Monotype Corporation
72QL Plus Series User GuideCommunications PortsRS-232CPin# Signal Name Type Description1RXD input Receive Data2TXD output Transmit Data3CTS input Clear To Send from host4RTS output Request To Send set high when printer is ready to accept a command or data5GND Ground6NC No Connect7DSR input Data Set Ready: low to high transition turns printer on, high to low transition turns printer off (if enabled)8DTR output Data Terminal Ready: set high when printer is on.Set to battery voltage for “S” versions (compatible with Symbol™ PIM)87642153 Figure 27: RS-232C Communications Port (8 pin Circular DIN)
73QL Plus Series User GuidePhysical, Environmental and Electrical SpecificationsParameter QL 220 Plus QL 320 Plus QL 420 PlusWeightw/battery,excluding media & wireless options.1.1 lbs. (0.50 kg. ) 1.65 lbs. (0.75 kg.) 2.0 lbs. (0.9 kg. )Temperature Operating : 5° to 122° F (-15° to 50° C)Storage: -13° to 158° F (-25° to 70° C) Range Relative Humidity Operating: 10% to 80% (non-condensing) Storage: 10% to 90% (non-condensing)Battery Lithium-Ion, 7.4 VDC (nominal); 2 AHr. Lithium-Ion, 7.4 VDC (nominal); 4 AHrIntrusion Protection (IP) Rating14USBPinPin # Signal Name Type Description1VBUS - USB Bus Power2 USB - bi-directional I/Osignals3 USB + bi-directional I/Osignals4USB_ID -IdentiesA/Bconnector5Return Ground Figure 28: USB Communications Port51
74QL Plus Series User Guide Figure 29: QL 220 Plus Overall Dimensions2.96 in.75.2 mm3.61 in.91.7 mm7.15 in.181.6 mm3.57 in.90.7 mm7.52 in.191.0 mm
75QL Plus Series User Guidecontinued Figure 30: QL 320 Plus Overall Dimensions1. Belt Clip must be removed to use all three mounting holes on the bottom of the QL 320 Plus.1.18 in.[30.0 mm]1.56 in.[39.7 mm]2.80 in.[71.1 mm]8.27 in. [210 mm]8.16 in. [207.4 mm]3.9 in.[100.2 mm]3.18 in. [80.7 mm](3x) #8-324.67 in.[118.7 mm]
76QL Plus Series User Guide Figure 31: QL 420 Plus Overall Dimensions0.74 in.[18.7 mm]2.26 in [57.4 mm]3.05 in.[77.5 mm]3.57 in. [90.7 mm]3.53 in. [89.7 mm]3.83 in. [97.3 mm]4.7 in.[119.3 mm]4.98 in. [126.5 mm]6.1 in. [154.9 mm]7.8 in. [198.0 mm]3.5 in. [89 mm]3.0 in. [76.2 mm]8.20 in.[208 mm](4x) #8-320.79 in.[20.0 mm]1.26 in. [32.0 mm]1.63 in.[41.4 mm]0.38 in.[9.65 mm]
77QL Plus Series User GuideQL Plus Series Accessories Description QL 220 PlusQL 320 PlusQL 420 PlusAdjustable shoulder strap • • •Carrying Strap • • •Protective soft case • • •Extra battery packs • • •Desk Stand • • •Kickstand • • •Handi-Mount articulated arm and mounting plate •ModelMMQ4VehicularMountw/external fanfold media storage •Model RCLI-DC Mobile Chargers-DC-DC run/chargeunits(inputrangesfrom12to60 VDC) • • •ModelRCLI-AC-ACrun/chargeunit(100 to 240 VAC input) • • •Model LI72- Single Battery Charger(120-230 VAC input) • • •Model UCLI72-4 Quad Battery Charger(100-240 VAC input) • • •Battery Eliminator- (A.C. Run and Charge) • • • RefertoAppendixAforinformationonDataI/OCables Formoreaccessorykitdetailsandordernumbers,contactthefactoryoryourauthorizedZebrare-seller.
78QL Plus Series User GuideAppendix AInterface CablesRS232 CablesPin 1Pin 9DB-9 PinFemale Plug(to P.C.)8 PinMale Plug(to printer)(TXD)(RXD)(RTS)(CTS)(GND)(DTR)(DSR)Shield(RXD)(TXD)(CTS)(RTS)(GND)(DSR)(DTR)Shield3278546123457814673582PC Signals Printer SignalsPart Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable (For Use With a Personal Computer)This part is also available as a coiled cable under Part Number BL15063-1.PIN 16(DSR)SHIELD(GND)(DTR)(CTS)(RTS)5487DB-9 PIN FEMALE(PC Signals)(RXD)(TXD)238(DTR)SHIELD5(GND)7(DSR)43(RTS)(CTS)8 PIN DIN(Printer Signals)21(TXD)(RXD)142537868 Pin Male Plug(to printer)PIN 9USB CablePart Number AT17010-1; USB A to USB Mini B Cable Part Number BL16555-1 (Molded Right Angle DIN Housing to 9-Pin DB)www.zebra.com/accessories
79QL Plus Series User Guide ContacttheFactoryoryourZebraSalesRepresentativeformoreinformationoninterfacecablestomostmajormanufacturer’sdataterminals. YoumayalsovisttheZebraWebsiteat: www.zebra.com/accessories foralistingofinterfacecablesforallseriesofZebramobileprintersMore Interface Cables
80QL Plus Series User GuideAppendix BMedia SuppliesTo insure maximum printer life and consistent print qual-ity and performance for your individual application, it is rec-ommended that only media produced by Zebra be used. Advantages include:• Consistentqualityandreliabilityofmediaproducts.• Largerangeofstockedandstandardformats.• In-housecustomformatdesignservice.• Largeproductioncapacitywhichservicestheneedsofmany large and small media consumers including major retail chains world wide.• Mediaproductsthatmeetorexceedindustrystandards.For more information call Zebra Technologies Corporation at +1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative. Appendix CMaintenance SuppliesIn addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:• CleaningPen(10pack),ReorderNo.AN11209-1 • CleaningKitwithCleaningPen,andCottonSwabs,Reorder No. AT702-1
81QL Plus Series User GuideAppendix DProduct SupportWhen calling with a specific problem regarding your printer, please have the following information on hand:•Modelnumber/type(e.g.QL420Plus)•Unitserialnumber(refertogureonoppositepage)•ProductCongurationCode(PCC)(refertogureonfol-lowing page))In the Americas contactRegional Headquarters Technical Support Customer Service Dept.Zebra Technologies International, LLC333 Corporate Woods ParkwayVernon Hills, Illinois 60061-3109 U.S.AT: +1 847 793 2600Toll-free +1 800 423 0422F: +1 847 913 8766T: +1 847 913 2259F: +1 847 913 2578Hardware:ts1america@zebra.comSoftware:ts3america@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +1 877 275 9327E: clientcare@zebra.comIn Europe, Africa, the Middle East, and India contactRegional Headquarters Technical Support Internal Sales Dept.Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKT: +44 (0)1494 472872F: +44 (0) 1494 450103T: +44 (0) 1494 768298F: +44 (0) 1494 768210Germany: Tsgermany@zebra.comFrance: Tsfrance@zebra.comSpain/ Portugal:Tsspain @zebra.comAll other areas: Tseurope@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +44 (0) 1494 768316F: +44 (0) 1494 768244E: cseurope@zebra.comIn the Asia Pacific region contactRegional Headquarters Technical Support Customer ServiceZebra Technologies Asia Pacific, LLCRefer to “About Zebra/Contact Us” at www.zebra.com for complete contact information.T: +65 6858 0722F: +65 6885 0838T: +65 6858 0722F: +65 6885 0838E: (China) tschina@zebra.comAll other areas:tsasiapacific@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +65 6858 0722F: +65 6885 0836E: (China) order-csr@zebra.comAll other areas:csasiapacific@zebra.comcontinued
82QL Plus Series User GuideAppendix D (continued)Serial and PCC Number Locations for QL Plus Series PrintersSerial Number BarcodeQL 420 PL u s PCC BarcodeQL 220 PL u s Serial Number BarcodePCC BarcodeQL320 PL u s
83QL Plus Series User GuideAppendix EBattery DisposalThe EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an in-dustry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC program provides a convenient alternative to placing used Li-Ion batteries into the trash or the municipal waste stream, which may be illegal in your area.  Important•Whenthebatteryisdepleted,insulatetheterminalswithtapebeforedisposalPleasecall1-800-8-BATTERYforinformationonLi-Ionbat-teryrecyclinganddisposalbans/restrictionsinyourarea.Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.Outside North America, please follow local battery recycling guidelines.Product DisposalThe majority of this printer’s components are recyclable.Do not dispose of any printer components in unsorted municipal waste. Please dispose of the battery according to your local regulations, and recycle the other printer components ac-cording to your local standards. For more information, please see our web site at: http://www.zebra.com/environment
84QL Plus Series User GuideAppendix FUsing zebra.comThe following examples use the search functions on Zebra’s Web site for finding specific documents . Example1: Find the Mobile Printer WIreless Configuration Guide.Go to www.zebra.com/manuals.Select as a manual type “Networking Manual” then click on “Submit”.At the resulting screen, select Wireless Mobile as the networking type. Then select the desired language. (Best choices are “All” or “English”) At the resulting screen, select “Zebra Mobile Printers - Wireless Configuration Guide” then click on “Download” to begin the download process.Select manual typeSelect languageClick on “SUBMIT”Select networking type (Wireless Mobile in this example)Click on “SUBMIT”
85QL Plus Series User GuideExample 2: Find the Label Vista Download page:Go to www.zebra.com/software and select “Label Vista”, then click “Submit”.At the resulting window select “Download a free Label Vista demo now “Select the “Label Vista demo
86QL Plus Series User GuideAAccessoriesBelt clip 47Carrying Strap 51Desk Stand 49Kickstand 48list of 77Shoulder Strap 50using 47BBattery, charging 12Battery, installing 11Battery life, tips for extending 52Battery Safety Guidelines 17Bluetooth™ Networking Overview 33Bluetooth Device Address (BDA) 33CCharger, batteryLI72 Wall ChargersThree-Wire Version 14Two-Wire Version 13UCLI72-4 Quad Charger 15charging times 16front panel indicators 16Charger Safety Guidelines 17Cleaninggeneral instructions 53QL 220 Plus 54QL 320 Plus 56QL 420 Plus 58Communicationscablestrain relief for 30infrared (IR) 32RS232Connector signals 72with a cable 29USBConnector signals 73with a cable 29Communications diagnostics 64Configuration label, printing 64DDamage, shipping 7Declaration of Conformity802.11b (Compact Flash radio)EU countries 46EU countriesBluetooth radio 36,37Compact Flash 802.11b 40Zebra 802.11b WLAN 42Zebra 802.11g WLAN 43LLabel Vista 27,34use in troubleshooting 64MManualCPCL Programming 7,34EPL Programming 35ZPL II Programming 35Media, loading 18fan-fold media 21media spacer, use of 21peel-off mode 22QL 320 Plus 19QL 420 Plus & QL 220 Plus 18tear-off mode 22OOperator Controls 23Keypad 23error indicator 24power-on indicator 23LCD Control Panel 25functions displayed 27PPlatenlinerless 58Programming languageCPCL 7EPL 35ZPL II 35QQuickLink™ module 23,24RRadio optionsSee Wireless com-municationsReal Time Clock 69Regulatory InformationBluetooth radio (ZBR3) 36Bluetooth radio (ZBR3 & QL+ZBR4) 36,37Bluetooth radio (ZBR4) 37CF WLAN & Bluetooth Co-located radios 46CF WLAN radio 39PCMCIA WLAN radio, QL 320 Plus 43Zebra 802.11b Radio 41Zebra 802.11g Radio 43Index
87QL Plus Series User GuideSSoftware 34SpecificationsFont/bar Code 71Label 70Memory/communications 69Physical 73printing 69TTroubleshootingCommunications Diagnostics Mode 64Keypad control panel indicators 60LCD control panel indicators 61Troubleshooting tests 64printing a configuration label 28,64QL Plus configuration label example 66Troubleshooting Topics 62WWireless communicationsBluetooth™ radio 33,34dual radio configuration 34Infrared (IrDA) 32Local Area Network 23Zebra 802.11b WLAN Radio 41Zebra 802.11g WLAN Radio 43WLAN Overview 34
88QL Plus Series User GuideD275,286D347,021D389,178D430,199D433,702D549,768 3,964,6734,019,6764,044,9464,360,7984,369,3614,387,2974,460,1204,496,8314,593,1864,607,1564,673,8054,736,0954,758,7174,816,6604,845,3504,896,0264,897,5324,923,2814,933,5384,992,7175,015,8335,017,7655,021,6415,029,1835,047,6175,103,4615,113,4455,140,1445,132,7095,142,5505,149,9505,157,6875,168,1485,168,1495,180,9045,229,5915,230,0885,235,1675,243,6555,247,1625,250,7915,250,7925,262,6275,267,8005,280,1635,280,1645,280,4985,304,7865,304,7885,321,2465,335,1705,364,1335,367,1515,372,4395,373,1485,378,8825,396,0535,396,0555,399,8465,408,0815,410,1395,410,1405,412,1985,415,4825,418,8125,420,4115,436,4405,444,2315,449,8915,449,8935,468,9495,479,0005,479,0025,479,4415,486,0575,503,4835,504,3225.519,3815,528,6215,532,4695,543,6105,545,8895,552,5925,570,1235,578,8105,589,6805,612,5315,642,6665,657,0665,680,4595,726,6305,768,9915,790,1625,791,7965,806,9935,813,3435,816,7185,820,2795,848,8485,860,7535,872,5855,874,9805,909,2335,976,7205,978,0045,995,1285,997,1936,004,0536,010,2576,020,9066,034,7086,036,3836,057,8706,068,4156,068,4156,095,7046,109,8016,123,4716,147,7676,151,0376,201,255 B16,231,253 B16,261,0096,261,0136,267,5216,270,072 B16,285,845 B16,292,5956,296,0326,364,5506,379,058 B16,409,401 B16,411,397 B16,428,227 B26,480,1436,530,7056,540,1226,540,1426,607,3166,609,8446,655,5936,784,7876,874,9586,899,4776,908,0347,126,7167,137,0007,172,1227,190,270This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwidePatent Numbers

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