Zebra Technologies MD-ZLAN11B 802.11b Compact Flash Radio Module User Manual UMAN RW 004A1

Zebra Technologies Corporation 802.11b Compact Flash Radio Module UMAN RW 004A1

Contents

Revised Manual

UMAN-RW4-004 Rev. AJuly, 2005
3RW 420 User GuideContentsProprietary Statement .................................................. 5Introduction to the RW 420 .......................................... 9Unpacking and Inspection ..................................................... 9Reporting Damage ................................................................ 9Getting Ready to Print ................................................ 11Battery .................................................................................. 11Battery Safety ............................................................................................. 11Installing the Battery .................................................................................. 11Charging the Battery .................................................................................. 11Model LI 72 Single Battery Charger .......................................................... 11Model UCLI72-4 Quad Charger .................................................................. 12Charger Safety ........................................................................................ 12Loading the Media ............................................................... 14Loading Media in the RW 420 Printer ........................................................ 14Loading Media From An Internal Supply .................................................. 15Loading Media From An External Supply ................................................ 16Operator Controls ................................................................ 18Control Panel .............................................................................................. 18Verify the Printer Is Working ................................................ 22Printing a Configuration Label ................................................................... 22Connecting the Printer ................................................ 23Cable Communications ....................................................... 23Serial (RS232C) ........................................................................................... 23USB ............................................................................................................ 24Wireless Communications .................................................. 25Wireless Communications with Bluetooth® ............................................. 25Wireless Local Area Network Overview .................................................... 27Compact Flash (802.11b) Radio Module ................................................... 28Zebra 802.11b Radio Module .................................................................... 30Setting Up the Software ...................................................... 32Card Reader Options ................................................... 33Magnetic Stripe Reader ....................................................... 33Smart Card Reader .............................................................. 35Using the Accessories ................................................. 36Belt Clip ....................................................................................................... 36Adjustable Shoulder Strap ......................................................................... 37Cradle .......................................................................................................... 38Installing the Printer in the Cradle ......................................................... 38Removing the Printer from the Cradle .................................................. 40Preventive Maintenance ............................................. 41Extending Battery Life ......................................................... 41Cleaning Instructions ........................................................... 41Troubleshooting .......................................................... 43LCD Control Panel Indicators .............................................. 43Troubleshooting Topics ....................................................... 44
4RW 420 User GuideTroubleshooting Techniques ............................................... 46Printing a Configuration Label ................................................................... 46Performing a Forced Shutdown ................................................................. 46Communications Diagnostics .................................................................... 46Calling Technical Support .......................................................................... 47Specifications .............................................................. 51Printing Specifications .............................................................................. 51Memory/Communications Specifications ................................................. 51Communications Ports ............................................................................... 52USB ......................................................................................................... 52RS232 ...................................................................................................... 52Media Specifications .................................................................................. 54Font/Bar Code Specifications .................................................................... 55Physical/Environmental/Electrical Specifications ..................................... 56RW 420 Accessories .................................................................................. 58Appendix A ................................................................... 57Interface Cables .......................................................................................... 57RS232 Download Cable ............................................................................. 57USB Cable ................................................................................................... 57More Interface Cables ............................................................................... 58Appendix B-Media Supplies ............................................... 59Appendix C-Maintenance Supplies ....................................... 59Appendix D ................................................................... 60Product Support ......................................................................................... 60Battery Disposal ......................................................................................... 61Product Disposal ........................................................................................ 61Appendix E-Web Links ..................................................... 62ndex .............................................................................. 64Patent Numbers ........................................................... 65
5RW 420 User GuideProprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equip-ment described herein. Such proprietary information may not be used, reproduced, or dis-closed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.Product ImprovementsSince continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice.FCC Compliance StatementClass B digital device. Tested to comply with FCC standards for home or office use.WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure re-quirements this device shall be used in accordance with the operating conditions and in-structions listed in this manual. Note that there are several radio options available with this printer. Additional regulatory information is contained in later sections devoted to each radio individually.NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance.Changes or modifications to this unit not expressly approved by Zebra Technologies Cor-poration could void the user’s authority to operate this equipment.Canadian Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.“IC:” before the equipment certification number signifies that the Industry Canada techni-cal specifications were met. It does not guarantee that the certified product will operate to the user’s satisfaction.Agency Approvals and Regulatory Information • Design certified by CSA • IP54 Certified • FCC part 15 • Canadian STD RSS-210 • NOM/NYCE (Mexico) • EN60950: 2000 Safety Standard • C-Tick (Australia) • EN55022:1998 Class B European Electromagnetic Radiation StandardLiability DisclaimerInasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.No Liability for Consequential DamageIn no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you.CopyrightsThe copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.This product may contain ZPL®, ZPL II®, and ZebraLinktm programs; Element Energy Equal-izer® Circuit; E3®; and AGFA fonts. Software © ZIH Corp. All rights reserved worldwide.ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.Monotype®, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdic-tions. continued
6RW 420 User GuideAndyTM , CG PalacioTM, CG Century SchoolbookTM, CG TriumvirateTM, CG TimesTM, Monotype KaiTM, Monotype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging, Inc. and may be registered in some jurisdictions. HY Gothic HangulTM is a trademark of Hanyang Systems, Inc.AngsanaTM is a trademark of Unity Progress Company (UPC) Limited.Andale®, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are trademarks of The Monotype Corporation registered in the United States Patent and Trade-mark Office and may be registered in certain jurisdictions.Century Gothic™, Bookman Old StyleTM and Century SchoolbookTM are trademarks of The Monotype Corporation and may be registered in certain jurisdictions. HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some ju-risdictions.UniversTM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.Futura® is a trademark of Bauer Types SA registered in the United States Patent and Trade-mark Office and may be registered in some jurisdictions.TrueType® is a trademark of Apple Computer, Inc. registered in the United States Patent and Trademark Office and may be registered in certan jurisdictions.All other brand names, product names, or trademarks belong to their respective holders.©2005 ZIH Corp.
8RW 420 User GuideFigure 1: RW 420 Overview 1. Platen Roller 2. Bar Sensor 3. Media Support Disks 4. Printhead 5. Latch Release Button 6. Magnetic Stripe Reader (MSR) Slot 7. Communications Port Door 8. “D” Rings 9. Control Panel 10. Smart Card Slot 11. Gap Sensor 12. Bottom Media Feed Slot (external media models only) 13. Media Cover 14. Belt Clip 15. Communications Port 16. Battery 17. Docking Connector Cove 18. Battery Charging Receptacle123456789111310151416181281712
9RW 420 User GuideIntroduction to the RW 420Thank you for choosing our Zebra RW 420 Mobile Printer. It is one of a series of rugged printers that are sure to become productive and efficient additions to your workplace thanks to their innovative design. Because the RW 420 is made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies.• This User’s Guide gives you the information you’ll need to operate and maintain your RW 420 printer.• The RW 420 uses the CPCL programming language. To create and print receipts and labels using the CPCL lan-guage, refer to our Label Vista™ label creation program or the Mobile Printing Systems CPCL Programming Manual which are both available on our Web site at: http://www.zebra.com .• The RW 420 includes interpreters for the ZPL II® program-ming language (up to Version 30.8.4) and the EPL pro-gramming language. Manuals for the ZPL and EPL label design programming languages are also available on our Web site. Refer to Appendix “E” of this manual for more information on accessing and downloading manuals and other user information.Unpacking and InspectionInspect the printer for possible shipping damage:• Check all exterior surfaces for damage.• Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage.In case return shipping is required, save the carton and all packing material.Reporting DamageIf you discover shipping damage:• Immediately notify and file a damage report with the ship-ping company. Zebra Technologies Corporation is not re-sponsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.• Keep the carton and all packing material for inspection.• Notify your authorized Zebra re-seller.
10RW 420 User GuideFigure 2: Installing the BatteryFigure 3: Single ChargerRotate Belt Clip out of the way.Insert this end of the Battery Pack into the printerRock the Battery Pack into the Printer until the latch clicks into place.LI72 ChargerCharger JackFor best results, remove the Battery Pack while charging.
11RW 420 User GuideGetting Ready to PrintBatteryBattery SafetyThe Battery Packs used on Zebra Mobile Printers contain a great deal of energy and can cause personal injury or start a fire if used improperly or carelessly. Please observe the fol-lowing safety practices: Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Batteries can explode or catch fire if improperly charged or exposed to high temperatures or fire. Do not disassemble, crush or expose batteries to water. CAUTION: Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty.Installing the Battery NOTE: Batteries are shipped uncharged. Remove protective shrink-wrap and labels from new battery packs prior to use.1. Rotate the Belt Clip to allow access to the Battery com-partment.2. Insert the battery into the printer as shown in Figure 2,3. Rock the Battery into the printer as shown until it locks in place.When the battery is first installed, the Control Panel indica-tors may briefly turn on and then go off, indicating the battery is not fully charged (see “Charging the Battery” below and “Operator Controls.”)Charging the BatteryModel LI 72 Single Battery Charger Refer to Figure 3. Your battery charger may look slightly dif-ferent from the one illustrated.1. Plug the Charger into the appropriate A.C. wall receptacle. Then insert the charge cable into the battery charger jack.2. The charger LED will indicate the status of the charger as follows:• A steady light indicates the battery is undergoing a fast charge.• A slow blinking light indicates the charger is in trickle mode. The battery is ready for use.
12RW 420 User Guide• A rapidly blinking light indicates a problem with the bat-tery. The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery should not be used any further. Note: While the LI 72 Charger allows Battery Packs to be charged when installed in the printer, best results are obtained with the battery removed. Do not attempt to print while charging batteries with the LI 72 charger. Attempting to print while charging can result in improperly charged batteries.Model UCLI72-4 Quad ChargerCharger SafetyUse care in locating the Quad Charger. Do not place it in locations where liquids or metallic objects may be dropped into the charging bays. Do not block the ventilating slots on the top and bottom covers. Ensure that the Charger is plugged into a power source which won’t accidently be turned off if you will be charging batteries overnight. The UCLI72-4 Quad Charger is designed to charge up to four RW Series battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger.1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on.2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 4, noting the ori-entation of the battery pack. Slide the battery pack into the charging bay until it stops. Then rock the battery pack back until it snaps into place. The amber indicator directly under the battery being charged will turn on if the battery is properly inserted.The indicators under the battery will allow you to monitor the charging process per the table below:Battery Status IndicatorsAmber LED Green LED Battery StatusOn Off ChargingOn Flashing 80% charged (O.K. to use)Off On Completely ChargedFlashing Off Fault
13RW 420 User Guide Note: A fault condition is caused by a problem with the battery. The charger may indicate a fault because the battery is too hot or cold to charge reliably. Try to charge the battery again when it returns to the room’s ambient temperature. If the Amber indicator starts flashing on the second attempt, the battery should be discarded.Quad Charger Cycle Times for RW 420 Battery Status TimeBattery 80% Charged 2.5 HrsBattery Fully Charged 5 Hrs. NOTE: These times are for completely discharged batteries.Partially discharged Battery Packs will take less time to reach their charged state. Battery Packs which have reached 80% of their charge capacity may be used, however, it is rec-ommended that you allow the batteries to reach a full charge to maintain maximum battery life.The UCLI72-4 Quad Charger’s safety features will stop charging a battery after six hours regardless of its charge state. FaultFast ChargeFaultFast ChargeFaultFast ChargeReadyPowerFull ChargeReadyFull ChargeReadyFull ChargeFull ChargeFaultFast ChargeReadyFigure 4: UCLI72-4 Quad ChargerAmberIndicatorGreenIndicator2. Rock Battery Pack into place1. Slide Battery Pack into Charger BayPower IndicatorPower Charger Bay
14RW 420 User GuideLoading the MediaThe RW 420 printer is designed to print either continuous (journal) media or label stock. Loading Media in the RW 420 Printer1. Open the printer: Refer to Figure 5. • Press the latch release button on the side of the printer as shown at “1” below. The media cover will open automati-cally• Rotate the Media Cover back completely as shown at “2”, exposing the media compartment and the adjustable me-dia supports.Figure 5: Opening the PrinterMedia Support DisksMedia Compartment
15RW 420 User GuideLoading Media From An Internal Supply• Refer to Figure 6. Pull the media supports apart, insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the di-rection shown in Figure 6. The supports will adjust them-selves to the width of the media, and the roll of media should be able to spin freely on the supports.Figure 6: Loading Media from an Internal SupplyMedia RollNote direction media pulls off the roll.Pull Media Supports apart.
16RW 420 User GuideLoading Media From An External Supply Refer to Figure 7. The RW 420 configured with the External Media option has a loading slot in the rear of the media compartment allowing you to use standard 4 in. (101.6 mm) wide fanfold media from an external sup-ply. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing. Zebra offers a series of vehicle cradles for the RW 420 (p/ns AK17463-003 and AK17463-004) which incorporate provisions for installation of an external media supply bin.• Pull the media supports apart, insert a Media Spacer (Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the ex-ternal supply through the rear feed slot, between the me-dia guides and up through the media compartment as shown. Make sure the side of the media you will be print-ing on faces the printhead.Figure 7: Loading Media from an External SupplyMedia Spacerp/n BA16625-1Feed media through bottom feed slotPrinting surface of media must face the printhead
17RW 420 User Guide4. Close the Media Cover: Refer to Figure 8. • Pull the media out of the printer as shown at “1.” • Close the media cover as shown at “2”, ensuring that it latches securely into place. • Turn the printer on or press the Feed button if the printer is already on. The printer will advance a short strip of media and will then be ready for printing. Figure 8: Closing the Media CoverPress Media Cover firmly when closing to ensure it latches in place.Pull Media out of the Printer
18RW 420 User GuideOperator ControlsControl PanelThe control panel has buttons for the power on/off and me-dia feed functions and a display for providing information re-garding printer functions. Two keys provide easy navigation and selection of menu options affecting many printer func-tions.The “Scroll” button allows scrolling through the various op-tions and settings. The “Select” button allows selection of the option or function displayed on the screen.The top of the screen has a row of status icons which indi-cate the state of various printer functions: Indicates a Bluetooth connection is established. A flash-ing icon indicates data transmission. This icon is function-al only with RW 420 printers with a Bluetooth wireless op-tion installed. Indicates that the printer is associated with a wireless Local Area Network (LAN) using an 802.11b compliant ra-dio. This icon is functional only with RW 420 printers with a WLAN wireless option installed.A flashing icon indicates low battery status. You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient.A flashing icon indicates that the media cover is open or not properly latched.A flashing icon indicates that a file is being downloaded to the printer. A flashing icon indicates that the printer does not detect any media. This could indicate an out of media condition, or improperly loaded media.In addition to the status icons, the LCD on the control pan-el can display many of the printer’s settings and functions as text. Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. Refer to the “LCD Functions Table” on the follow-ing pages for the full set of printer features that can be dis-played.
19RW 420 User GuideZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUThe LCD has a backlighting option which allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Use of the display backlight will decrease the time the printer will run between charges. Refer to the section “Extending Battery Life” for more information. Figure 10: LCD Control PanelPower ButtonPress to turn unit on. Press again to turn unit offFeed ButtonPress to advance the media one blank label or a software determined length of journal media.Scroll ButtonPress to scroll through the menu choices on the LCD.Select ButtonPress to select a menu choice on the LCD.LCDSee LCD Functions Table for an overview of menu optionsNOTE: LCD options are under specific application control. Not all options may be available In your printer’s applica-tion.Printer Status IconsIndicates the status of several printer functions
20RW 420 User GuideExtended LCD Functions Function Default setting Scroll & Select Options Sensor Type Bar • Bar • Gap Baud Rate 19200 • 9600 • 19200 • 32400 • 57600 • 115200 Data Bits 8 • 7 • 8 Parity N (none) • E (Even) • N (None) • O (Odd) LCD Contrast 8 • Increase (15max.) • Increase (15 max.) No-activity Timeout1 120 sec. • Decrease (0 min.) • Increase (120 max.) • OFF • ON (The 4 text lines of display will be Flip Screen OFF flipped 180 ° when the printer is in the Cradle Location of icons will remain unchanged. • 1 – Low Audio Volume 3 • 2 – Medium • 3 - High Media Type Journal • Label • Journal LCD Backlight1 Momentary On • Momentary On w/ time delay • Off Factory Reset No • No (Resets all to • Yes factory set values)
21RW 420 User GuideDisplay Functions Not Accessible from the Keypad4 Function Default setting Scroll & Select Options WLAN ID2 Factory Set N/A Value Tear-off 00 • Increase (max. = +10) Position (Top of Form) • Decrease (min. = -120 • All protocols ON Network & RF Settings • Protocols ON or OFF individually Bridge Mode off • OFF • ON DTR/VBUS-Power Off OFF • ON • OFF Present-at 000 • Increase (max.= +120) • Decrease (min. = 000 Displays current Bluetooth parameters n/a Bluetooth operating parameters Displays current 802.11b WLAN parameters n/a 802.11b operating parameters Media Type Journal • Journal • Label Smart Card or • Off MSR Card Off • Display “RDR” Reader Status3 NOTES:1. LCD Backlight turns on when any key other than FEED is pressed2. Can be adjusted from the factory default using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.3. Card reader status is under application control, and is not user selectable. 4. The parameters listed above will appear on the display but can only be set using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.
22RW 420 User GuideVerify the Printer Is WorkingBefore you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting.”Printing a Configuration Label1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. The unit will print a line of interlocking “x” characters to ensure all elements of the printhead are working, print out the version of software loaded in the printer and then print two re-ports. The first report indicates model, ROM version, serial num-ber, baud rate, etc. The second report prints out more de-tailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for a sample print-out and a further discussion on how to use the configuration label as a diagnostic tool.)
23RW 420 User GuideConnecting the PrinterThe printer must establish communications with a host ter-minal which sends the data to be printed. Communications occur in three basic ways:• By a cable between the printer and its host terminal using either RS232C or USB protocols.• By means of a Bluetooth short-range radio frequency link.• By means of a wireless LAN (Local Area Network) per 802.11b specifications.While the RW 420 can be equipped with both a Bluetooth radio and a 802.11b radio they cannot be operated concurrently.Cable CommunicationsFigure 11: Communications PortSerial (RS232C) CAUTION. The power should be turned off before connecting or disconnecting the communications cable.All RW 420 printers can communicate by cable; the specific cable supplied with your printer will vary with the host termi-nal. The 10- pin modular connector on your communications cable plugs into the serial (RS232C) communications port on the side of the printer. Plug the connector into the RS232C port and ensure the locking device has clicked into position. Then press the Locking Plug into the opening around the con-nector, aligning its locking features with the cutouts on the RW 420 case. Turn the Locking Plug clockwise one-quarter turn to secure it in place. The other end of the cable must be plugged into the host terminal as shown in Figure 12, or to a serial port on a com-USB PortRS232 PortAlign Locking Plug features with these cutouts.Rotate clockwise to lock the cable in place; coun-terclockwise to unlock the cable.
24RW 420 User Guideputer as shown in Figure 13. Communications between the terminal and the printer are controlled by the applications run-ning on the terminal and the printer.USB RW 420 Printers also can communicate by cable via the USB protocol. The USB port is a USB Mini-AB type connector lo-cated directly above the 10- pin modular connector used for RS232C communications. (Refer to Figure 11)The RW 420 is configured with the USB Open HCI interface driver allowing it to communicate with Windows® based de-vices. (USB drivers are included in the Zebra Universal Driver Figure 12: Communications to a TerminalFigure 13: Communications to a PCCommunications CablePart number varies. Refer to Appendix APrinter Communications PortRS232 Communications CableRefer to Appendix A for part numberUSB Communications CableRefer to Appendix A for part number
25RW 420 User GuideWireless CommunicationsWireless Communications with Bluetooth® The following section only applies when the ZBR3 Bluetooth Radio (FCC ID: I28MD-BTC2TY2) is installed in a RW 420. The antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.“Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interfer-ence with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (about 32 feet).Both the printer and the device it communicates with must follow the Bluetooth standard. Bluetooth Networking Overview Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with an-other. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled RW 420 print-er will normally act as a slave creating a miniature network with the terminal sometimes referred to as a “piconet.”For the most part, communications using Bluetooth are initi-ated and processed without any operator intervention.Each Bluetooth enabled RW 420 printer has a unique Bluetooth Device Address (BDA) loaded into its radio module when manufactured. which can be downloaded from www.zebra.com/drivers.) Other terminals or communications devices may require the installa-tion of special drivers to use the USB connection. Consult the factory for further details. continued
26RW 420 User Guide Exposure to Radio Frequency RadiationThe radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. Nevertheless, this Bluetooth radio must be used in such a manner that the antenna is 2.5 cm. or further from the human body.The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner.The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. The level of energy emitted is far less than the electromagnetic energy emitted by other wireless devices such as mobile phones.European Regulatory Information for the ZBR3 Bluetooth RadioThis device is intended for use in all EU and EFTA member states.Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.4.1 (2003-04) 0336 Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU
27RW 420 User GuideWireless Local Area Network OverviewRW 420 printers can be equipped with several radio options which use the industry standard 802.11b protocol. • RW 420 printers with a Compact Flash (CF) radio module can be identified by the FCC ID number “I28MD-RW4137” and other regulatory information on the serial number la-bel on the back of the unit.• RW 420 printers with a Zebra 802.11b radio module can be identified by the FCC ID number “I28MD-ZLAN11B” and other regulatory information on the serial number la-bel on the back of the unit. Printers so equipped allow wireless communication as a node within a Wireless Local Area Network (WLAN) and its wireless capabilities allow communications from any point within the WLAN’s perimeter.Methods of establishing communications to RW series print-ers will vary with each LAN application. General information on establishing WLAN communications can be found in either the ”CPCL Programmers Manual” or the “Quick Start Guide for Mobile Wireless Printers” both available on-line. More in-formation and LAN configuration utilities may also be found in Zebra’s Label Vista™ program (version 2.8 and later). Label Vista may be downloaded from the Zebra Web site.continued
28RW 420 User GuideCompact Flash (802.11b) Radio ModuleThe following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-RW4137) is installed in a RW 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. WARNING: Use of a RW 420 printer with the radio module marked with “FCC ID: I28MD-RW4137” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn.RW 420 printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 0.062 W/kg averaged over 1 gram.European Regulatory Information for this Radio AT BE CY CZ DK EE FI FR DE GR HU IE IT LV LT LU MT NL PL PT SK SI ES SE GB Note: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO) 0336 Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where continued
29RW 420 User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN 60950: 2000Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12)Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr 01 Ain 36 Indre 69 Rhone 02 Aisne 37 Indre et Loire 70 Haute Saone 03 Allier 39 Jura 71 Saone et Loire 05 Hautes Alpes 41 Loir et Cher 72 Sarthe 08 Ardennes 42 Loire 75 Paris 09 Ariege 45 Loiret 77 Seine et Marne 10 Aube 50 Manche 78 Yvelines 11 Aude 54 Meurthe et Moselle 79 Deux Sievres 12 Aveyron 55 Meuse 82 Tarn et Garonne 16 Charente 57 Moselle 84 Vaucluse 19 Correze 58 Nievre 86 Vienne 2A Corse Sud 59 Nord 88 Vosges 2B Haute Corse 60 Oise 89 Yonne 21 Cote d’Or 61 Orne 90 Territoire de Belfort 24 Dordogne 63 Puy de Dome 91 Essonne 25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine 26 Drome 65 Hautes Pyrenees 93 Seine St Denis 27 Eure 66 Pyrenees Orientales 94 Val de Marne 32 Gers 67 Bas Rhin 35 Ille et Vilaine 68 Haute Rhin
30RW 420 User GuideZebra 802.11b Radio ModuleThe following section only applies when the Zebra 802.11b radio module (With FCC ID: I28MD-ZLAN11B) is installed in a RW 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. The radiated output power of this internal 802.11b radio is far below the FCC radio frequency exposure limits. Nevertheless, this radio must be used in such a manner that the antenna is 2.5 cm. or further from the human body. The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner.European Regulatory Information for this Radio AT BE CY CZ DK EE FI FR DE GR HU IE IT LV LT LU MT NL PL PT SK SI ES SE GB Note: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO) 0336 Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where
31RW 420 User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN 60950: 2000Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12)Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr 01 Ain 36 Indre 69 Rhone 02 Aisne 37 Indre et Loire 70 Haute Saone 03 Allier 39 Jura 71 Saone et Loire 05 Hautes Alpes 41 Loir et Cher 72 Sarthe 08 Ardennes 42 Loire 75 Paris 09 Ariege 45 Loiret 77 Seine et Marne 10 Aube 50 Manche 78 Yvelines 11 Aude 54 Meurthe et Moselle 79 Deux Sievres 12 Aveyron 55 Meuse 82 Tarn et Garonne 16 Charente 57 Moselle 84 Vaucluse 19 Correze 58 Nievre 86 Vienne 2A Corse Sud 59 Nord 88 Vosges 2B Haute Corse 60 Oise 89 Yonne 21 Cote d’Or 61 Orne 90 Territoire de Belfort 24 Dordogne 63 Puy de Dome 91 Essonne 25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine 26 Drome 65 Hautes Pyrenees 93 Seine St Denis 27 Eure 66 Pyrenees Orientales 94 Val de Marne 32 Gers 67 Bas Rhin 35 Ille et Vilaine 68 Haute Rhin
32RW 420 User GuideSetting Up the SoftwareRW series printers use Zebra’s CPCL Programming language which was designed for mobile printing applications. CPCL is fully described in the ”CPCL Programmers Manual”, available on-line from the Zebra Web site.You can also use Label Vista™, Zebra’s Windows® based label creation program which uses a graphical interface to create and edit labels in the CPCL language. Label Vista is available on-line from Zebra’s Web site.RW series printers with an optional memory upgrade can support an interpreter for ZPL II®, or EPL programming lan-guages. RW Plus series printers have these interpreters load-ed as a standard part of their operating system.If you plan to use ZPL II or EPL, refer to the appropriate Programming Guides available on-line from Zebra’s Web site. If you choose to use a third party label preparation system, follow the installation instructions included in the package.
33RW 420 User GuideCard Reader OptionsThe RW 420 can be equipped with optional Magnetic Stripe and Smart Card readers. The magnetic stripe card reader al-lows the user to swipe magnetic stripe cards such as credit cards through a slot in the printer and then read and process the data contained in the card.In a similar manner the Smart Card reader can read the in-formation written in the microchip embedded in Smart Cards, and process the information in the chip in a variety of ways depending on the printer’s application.Zebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUMagnetic Stripe ReaderThe status of the Magnetic Stripe Reader (MSR) is indicated in three possible ways:• Reader status is displayed on the Main Menu LCD as shown above in Figure 14.• The LCD backlight flashes to indicate status (3 flashes = enabled, 2 flashes = disabled).• Chimes indicates the reader status (3 chimes = enabled, 2 chimes = disabled).Figure 14: Magnetic Stripe Reader Status Indicatorcontinued“Rdr” indicates MSR is enabled.
34RW 420 User GuideThe MSR is used as follows:1. When the reader is enabled, place the card into the read-er slot as shown. The magnetic stripe (typically on the back of the card) must face the bottom of the printer, and be inserted into the bottom of the card reader slot as shown in Figure 15.2. Slide the card through the slot. The card will be read if slid in either direction. Depending on the application software, the printer will sound one chime when a scan is successful .3. If the card did not read, slide it back through the slot in the opposite direction.Figure 15: Using the Magnetic Stripe ReaderMagnetic Stripe CardPlace the Card in the reader slot with the magnetic stripe facing down as shown.Card can be read in both directions.Magnetic Stripe Reader Slot
35RW 420 User GuideSmart Card ReaderThe optional Smart Card reader is used as follows:1. The LCD will display “RDR” to indicate the Smart Card reader is active. (Some reader applications may flash the display backlight and/or chime three times to indicate the reader status is “ready.”) At this time, the Printer is acting only as a Smart Card reader connected to the host termi-nal; all other printer functions are suspended. 2. Insert the card into the reader slot as shown in Figure 16. The microchip imbedded in the card must be oriented facing the bottom of the printer and must be completely inserted into the Reader Slot to scan successfully .3. Depending on the application software, the printer will sound a chime after a successful transaction. 4. After the card has been successfully read the Printer can resume normal printing operations and the Smart Card can be removed.Figure 16: Using the Smart Card ReaderSmart Card Reader SlotInsert Smart Card with microchip facing down.Insert Smart Card completely into Printer.
36RW 420 User GuideFigure 17: Using the Belt ClipUsing the AccessoriesBelt ClipRefer to Figure 17. All RW 420 printers are equipped with a belt clip as standard. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer.Clip printer to beltPrinter can pivot freely
37RW 420 User GuideFigure 18: Using the Shoulder StrapAdjustable Shoulder StrapRefer to Figure 18. If your printer is equipped for the shoul-der strap option: snap each end of the shoulder strap into the “D” rings in the top of the printer. Slide the buckle away from or towards the printer until you achieve the desired length.Hold Buckle Pull Strap here to lengthenPull Strap here to shortenSnap in to “D” rings on printer
38RW 420 User GuideCradleThe RW 420 can be used in conjunction with a docking Cradle. When the printer is “docked” the Cradle will charge the printer’s battery and allow the printer to print, receive and transmit data as usual. The Cradle can provide power from a 12 VDC power supply either from a power take-off point in a vehicle or from an external power supply running off A.C. power. Refer to the documentation supplied with the Cradle for more information.Installing the Printer in the Cradle It is recommended as a safety precaution that the adjustable shoulder strap be removed prior to docking the Printer. This precaution ensures the strap will not interfere with proper operation of the vehicle. • Remove the Docking Connector Cover from the bottom of the printer, and retain it for future use. (Refer to Figure 20.) • Place the bottom of the printer over the two pins in the Cradle. • Rock the top of the Printer into the Cradle and press firm-ly until it latches in place. • Ensure the Cradle power indicator is lit and turn the print-er on.You can load media (including media from an external sup-ply) and perform cleaning operations normally when the RW 420 Printer is installed in the Cradle . The RW 420 will allow the four display lines on the control panel to be rotated 180º when the printer is docked. This al-lows for easier reading of the display when the Cradle is mounted vertically. Refer to Figure 19.Zebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUFigure 19: Display Rotated for Cradle InstallationNormal Display in CradleDisplay rotated in Cradle
39RW 420 User GuideFigure 20: Installing the Printer into the CradleRemove and retain the Docking Connector CoverPlace the Printer over the retaining pins in the Cradle.Rock the Printer into the Cradle to latch it in position.Charge IndicatorPower IndicatorAlways Green when power is on
40RW 420 User GuideRemoving the Printer from the CradleRefer to Figure 21.• Turn the Printer off. • Push on the latch on the Cradle and rock the top of the printer away from the Cradle. • Lift the Printer out from the Cradle. Replace the Docking Connector Cover if you will be us-ing the Printer for an extended period of time away from the Cradle.Figure 21: Removing the Printer from the CradleLift the printer free of the retaining pins.Press the Latch button to release the Printer.Rotate the Printer out of the Cradle.
41RW 420 User GuidePreventive MaintenanceExtending Battery Life• Avoid exposing the battery to direct sunlight or tempera-tures over 104° F (40° C).• Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery.• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the op-timum media for your application.• If you print the same text or graphic on every label, con-sider using a preprinted label.• Choose the correct print darkness, and print speed for your media.• Use software handshaking (XON/XOFF) whenever possi-ble.• If your printer has the optional LCD display, use the dis-play backlight only when necessary. Turn it off whenever it is not needed.• Remove the battery from the printer if it won’t be used for a day or more and you’re not performing a maintenance charge.• Consider purchasing an extra battery.• Remember that any rechargeable battery will lose its ability to maintain a charge over time. It can only be re-charged a finite number of times before it must be re-placed. Always dispose of used batteries properly. Refer to Appendix D for more information on proper bat-tery disposal. • Don’t print while the LI 72 Wall Charger is plugged into the unit. Unreliable battery charging can result.Cleaning Instructions CAUTION- Use only cleaning agents specified. Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.Clean the printer with either the cleaning pen supplied with the printer or a cotton swab saturated with alcohol. WARNING: To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. The Tear Bar has sharp edges. Use care when cleaning the Tear Bar or the Printhead to avoid possible personal injury.
42RW 420 User GuidePrinthead(Figure 22)Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Platen Roller(Figure 22)Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Tear bar(Figure 22)Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Exterior Water-dampened clothInterior(Figure 22)Brush/air blow. Ensure the Bar Sensor and Gap Sensor windows are free of dust.After every five rolls of media (or more often, if needed) Area Method Interval RW 420 CleaningFigure 22: Cleaning the RW 420After every five rolls of media (or more often, if needed)As neededTear BarBar SensorGap SensorPlaten SurfacePrinthead Elements
43RW 420 User GuideTroubleshootingLCD Control Panel IndicatorsThe top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.Status Icon Condition Indication Ref. to Topic # Steady 802.11b RF Link established n/a Off No 802.11b RF Link 6 Steady Bluetooth Link established n/a Flashing Transmitting/Receiving n/a via Bluetooth Off No Bluetooth Link 6 Flashing Low Battery 3, 6, 7 Flashing Head latch not closed 9, 11 Steady data processing in process 8 Flashing Out of Media 9,11 Blank Screen n/a No application 1,13Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Water-dampened clothcontinued
44RW 420 User GuideTroubleshooting Topics1. No power• Check that battery is installed properly• Recharge or replace battery as necessary. (Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.)2. Media does not feed: • Ensure Media Cover is properly closed and latched.• Check media supports for any binding.3. Poor or faded print or flashing icon:• Clean print head.• Check battery and recharge or replace as necessary.• Check quality of media.4. Partial/missing print:• Check media alignment.• Clean print head.• Ensure Media Cover is properly closed and latched.5. Garbled print:• Check baud rate.6. No print:• Check baud rate.• Replace battery. Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.• Check cable to terminal.• Wireless units (Bluetooth or 802.11b) only: Establish RF Link. Restore LAN associativity on 802.11b wireless units. • Invalid label format or command structure — put printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem (refer to Troubleshooting Tests section).7. Reduced battery life• Check battery date code — if battery is one to two years old, short life may be due to normal aging.• Replace battery. (Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.)8. Flashing icon:• No application or application corrupted: reload program.•Flashing indicator is normal while data is being received.
45RW 420 User Guide9. Flashing or icon :• Check that media is loaded.• Ensure Media Cover is properly closed and latched.10. Skips labels (only when using label stock):• Check media for top of form sense mark or label gap.• Check that the maximum print field has not been exceeded on label.• Ensure bar or gap sensor is not blocked or malfunctioning.11. Communication Error:• Check media is loaded.• Ensure Media Cover is properly closed and latched and error indicators are off.• Check baud rate.• Replace cable to terminal.12. Label Jam:• Open media cover.• Apply generous amount of alcohol to printer in area of jammed label.13. Blank LCD Screen • No application loaded or application corrupted: reload program.14. Magnetic Strip Card or Smart Card Won’t Read• Ensure the “RDR” text is displayed, indicating card reader is enabled. (Refer to the Operator Controls section.)• Ensure card is inserted with the magnetic stripe or microchip facing in the correct direction.• Check card for excessive wear or damage to either the magnetic strip or the microchip.15. Battery Pack Is Hard to Insert• The battery packs for the RW 420 and QL 420 model printers are similar in size and shape, but not interchangable. Verify you are using the correct battery pack. The battery pack part number for the RW 420 is CT17102-2 (Re-order part number AK17463-005).• Verify that the shrink wrapping and the warning card protecting the battery contacts have been removed.
46RW 420 User GuideTroubleshooting TechniquesPrinting a Configuration LabelTo print out a listing of the printer’s current configuration fol-low these steps:1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. Refer to Figures 23 through 23b for a sample configura-tion printout.Performing a Forced ShutdownIt the printer has locked up and is not responding to any op-erator inputs or external commands, from either a connected terminal or a linked LAN, you can perform a forced shutdown. • If the printer software locks up during normal operation, force the printer to shut down by pressing and holding the Power Button for 3 seconds. • If you try to turn the printer off normally and the soft-ware locks up, the printer will automatically shut itself off after a 10 second delay. • If you try to turn the printer off and it does not respond, you can force an immediate shut down by pressing and holding the Power Button again within 10 seconds.A forced shutdown will preserve the printer’s data and set-tingsCommunications DiagnosticsIf there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for any data received from the host computer To enter Communications Diagnostics Mode:1. Print a configuration label as described above. 2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode.”
47RW 420 User Guide3. Press the FEED key. The printer will print: “Entering DUMP mode.” NOTE: If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode not entered” and will resume normal operation.4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).Additionally, a file with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.)To terminate the Communications Diagnostics Mode and re-turn the printer to normal operations:1. Turn the printer OFF.2. Wait 5 seconds.3. Turn the printer ON.Calling Technical SupportIf the printer fails to print the configuration label, or you en-counter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support ad-dresses and phone numbers for your area can be found in Appendix D of this manual. You will need to supply the fol-lowing information:• Model number/type (e.g. RW 420)• Unit serial number (14 digit number, including dashes) The serial number is found on the large label on the back of the printer. It is also reported in the configuration label printout. (Refer to Figures 23 through 23b.)• Product Configuration Code (PCC) (15 digit number, in-cluding dashes). The PCC number for an RW 420 Printer will begin with “RW4” and is printed above the unit serial number on the back of the unit.
48RW 420 User Guide Figure 23: Configuration Label ExampleUnit Serial NumberSoftware and Firmware End of First ReportPrint Head TestReport appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume printing This example has a Bluetooth module installed. (Refer to pages 23-24 for more Information on TCP/IP and LAN addresses and settings.Settings for RS232 and USB communications via cable
49RW 420 User Guide Figure 23a: Configuration Label Example (continued)1. Dual radio units as illustrated above are not yet offered for sale. This option will be offered after initial product release.Information on any installed 802.11b wireless devicesIn this example, an 802.11b WLAN card has been detected.List of peripherals installed. In this example the printer has the Mag Card and Smartcard reader option, and the wireless expansion module has an 802.11b and Bluetooth wireless module1.List of power mangement settings. Also includes a count of the number of times the unit has been powered on.
50RW 420 User Guide Figure 23b: Configuration Label Example (continued)Flash Memory SizeMaximum Label Size Files Loaded in Printer Memory (will include Pre-scaled or Scalable Fonts)Amount of Memory AvailablePre-scaled fonts (.cpf) listed separatelyRAM SizeResident Fonts Installed End of Configuration Report(my 2010.CPF)(my 2020.CPF)Resident Pre-scaled Font Installed myfont .FNTmyfont2 .FNTmyfont3 .FNTmy_2010 .CPFmy_2020 .CPF
51RW 420 User GuideSpecifications NOTE.- Printer specifications are subject to change without notice.Printing Specifications Print Width Up to 4.09 in. (103.8 mm) Print Speed 3 in. /second 76.2 mm/second) Distance from .20 in. (5 mm) Print Element 41 dots to Tear Edge Print Head Life, 1,964,160 in. (50 Km) calculated nominal Print Density 203 dots/inch (8 dots/mm) Memory/Communications SpecificationsFlash Memory 4 MB flash (standard)RAM Memory 8 MB RAM (standard) RS-232C serial port (RJ-45 connector) Configurable Baud rate (from 9600 to 57.6 Standard Kbps), parity and data bits.Communications Software (X-ON/X-OFF) or hardware (DTR/STR) communication handshake protocols. USB 2.0 Full Speed Interface (12 Mbps)) Bluetooth compatible 2.4 GHz SRRF linkOptional Wireless Communications Wireless LAN capabilities comply with 802.11b protocols
52RW 420 User GuideCommunications PortsUSB Signal Pin# Name Type Description1 VBUS - USB Bus Power2 USB - bi-directional I/O signals3 USB + bi-directional I/O signals4 USB_ID - Identifies A/B connector5 Return - GroundRS232 Signal Pin# Name Type Description 1 NC no connect 2 NC no connect 3 RXD input Receive Data 4 TXD output Transmit Data 5 DTR output Data Terminal Ready set high when printer is on. 6 GND Ground 7 DSR input Data Set Ready low to high transition turns printer on, high to low transi- tion turns printer off (if en- abled) 8 RTS output Request To Send set high when printer is ready to accept a command or data 9 CTS input Clear To Send from host 10 NC no connect
53RW 420 User Guide Figure 24: Communication Ports110RS232USB51
54RW 420 User GuideMedia SpecificationsMedia Width 2.0 in. to 4.1 in. (50.8 to 104.1 mm) Max. continuous receipt 143 in. (3620 mm)(w/std. memory)Inter-label Gap. 0.08 in. to 0.16 in. (0.12 in. preferred) (2 mm to 4 mm [3 mm preferred])Label Thickness .0025” to .0065” (.064 mm to .165 mm)Max. Label Roll dia. 2.25 in. (57 mm) O.D.Label Inner Core .75 in. (19 mm) minimum dia; 1.38 in. (35 mm) optional settingBlack Mark The reflective media black marks should Dimensions extend past the centerline of the roll. Media Minimum mark width: 0.5” (12.7mm) Requirements perpendicular to edge of media, centered within the width of the roll. Mark length: 0.094” (2.4 mm) parallel to edge of media Use Zebra brand direct thermal media that is outside wound. Media may be reflective (black mark) sensing, or transmissive (gap) sensing, die-cut, or continuous. RW 420 configured with the External Media option will accept fanfold media used with an external media supply.For die-cut labels, use only full auto dies.
55RW 420 User GuideFont/Bar Code Specifications Standard Fonts: 25 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*)Fonts Available Downloadable optional bit-mapped & scalable fonts via Label Vista software. Optional International character sets: Chinese 16 x 16 (trad), 16 x 16 (simplified), 24 x 24 (simplified); Japanese 16 x 16, 24 x 24; Hebrew/Arabic *contains UFST from Agfa Monotype Corporation Codabar UCC/EAN 128 UCC-128 Composite A/B/C Code 39 Code 93 EAN 8/JAN 8, 2 and 5 digit extensionsLinear Bar Codes EAN-8 CompositeAvailable EAN 13/JAN 13, 2 and 5 digit extensions EAN-13 Composite lnterleaved 2 of 5 MSI/Plessey FIM/POSTNET UPC-A, 2 and 5 digit extensions UPCA Composite UPC E, 2 and 5 digit extensions UPCE Composite MaxiCode PDF 4172-D Bar Codes Datamatrix (using ZPL emulation)Available RSS: RSS-14 Truncated RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS ExpandedRotation Angles 0°, 90°, 180°, and 270°
56RW 420 User GuidePhysical/Environmental/Electrical SpecificationsWeight w/ battery, 2.0 lbs. (.91 kg. ) excluding media* Operating: -4° to 131° F (-20° to 55° C)Temperature Storage: -22° to 149° F (-30° to 65° C) Range Operating:10% to 90% (non-condensing) Relative Humidity Storage: 10% to 90% (non-condensing)Battery 7.4V Lithium-Ion 4 AHr. External single battery charger Model LI72 120-230 VAC depending on model selected External 4-bay charger Model UCLI72-4 100-240 VACChargers: RW 420 Cradle/Charger 12-48 VDC input Model RCLI-DC Mobile Chargers DC-DC run/charge units Input voltages: 12VDC, 9-30 VDC ,30-60 VDC* Weight is for unit witout MCR or SmartCard options
57RW 420 User Guide Figure 25: RW 420 Overall Dimensions1.8” [46 mm].25” [6 mm]6.9” [175 mm]7.4” [188 mm]3.7” [94 mm] max. 13.1” [76 mm] max. 16.3” [160 mm]NOTE: 1. Dimensions shown are for units with the MSR/Smart Card option installed. Subtract .08” [2 mm] from these dimensions for units without this option.
58RW 420 User GuideRW 420 Accessories Description Order Number Input VoltageAdjustable shoulder strap BT11132-1 n/aCarrying Strap BT16899-1 n/a Protective Soft Case AK17463-001 n/aExtra Battery Pack AK17463-005 n/aRW 420 Vehicle Cradle/Charger AK17463-004 9-30 VDC RW 420 Vehicle Cradle/Charger AK17463-003 9-30 VDCw/ cigarette lighter adapter Model RCLI-DC Mobile Chargers CC16614-1 12 VDCDC-DC run/charge units CC16614-2 9-30 VDC CC16614-3 30-60 VDC CC16614-92 12 VDCModel RCLI-AC Mobile Charger CC16614-4 100-240 VACAC/DC run/charge unit 50/60 HzModel LI 72- Single Battery Charger AT15759-tab1 100-240 VAC 50/60 Hz Model UCLI72-4-Four Battery Charger AT16305-1 100-240 VAC (U.S./ Japan) 50/60 HzModel UCLI72-4-Four Battery Charger AC16305-1 100-240 VAC(U.K.) 50/60 HzModel UCLI72-4-Four Battery Charger AC16305-2 100-240 VAC(Euro) 50/60 HzModel UCLI72-4-Four Battery Charger AC16305-3 100-240 VAC(Australia) 50/60 HzNOTES1. Part number of LI72 Single Battery Chargers will vary depending upon the intended country of use. Contact the factory or your Zebra re-seller for complete part number information.2. CC16614-9 is the cigarette lighter adapter version of CC16614-1.Refer to Appendix A for information on Data I/O Cables.For more details on available accessories, contact your authorized Zebra re-seller.
57RW Series User Guide AppendicesAppendix AInterface CablesRS232 Download CablePart Number BL17205-1; RW Mod Plug to 9-Pin DB PC Cable PIN 1PIN 106(DSR)SHIELD(GND)(DTR)(CTS)(RTS)5487(RXD)(TXD)235(DTR)SHIELD6(GND)7(DSR)89(RTS)(CTS)10 PIN MOD Plug(Printer Signals)43(TXD)(RXD)PIN 9PIN 1USB CablePart Number AT17010-1; USB A to USB Mini B Cable
58RW Series User Guide Appendices Cable Cord Terminal PrinterTerminal Part Number Lgth/Type Connector Connector NotesSYMBOL8000 CL17219-1 8’ /Coiled Symbol 8000 Series MOD 10/w twist lock proprietary INTERMEC700 BL17216-1 8’ Coiled 16 pin Hirose MOD10/w twist lockCK30 BL17218-1 8’ coiled 26 pin JAE MOD 10/w twist lockCOMPSEEApex II, III, IV CL17202-3 8’ Coiled MOD 10 MOD10/w twist lockMISCELLANEOUSDEX BL17204-1 16”/ straight 1/4” phone jack/DEX MOD 10/w twist lockAppendix AMORE INTERFACE CABLES
59RW Series User Guide AppendicesAppendix CMaintenance SuppliesIn addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:• Cleaning Pen (10 pack), Reorder No. AN11209-1 • Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reor-der No. AT702-1 Appendix BMedia SuppliesTo insure maximum printer life and consistent print quality and performance for your individual application, it is recom-mended that only media produced by Zebra be used. Advan-tages include:• Consistent quality and reliability of media products.• Large range of stocked and standard formats.• In-house custom format design service.• Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.• Media products that meet or exceed industry standards.For more information call Zebra Technologies Corporation at +1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.
60RW Series User Guide AppendicesAppendix DProduct SupportWhen calling with a specific problem regarding your printer, please have the following information on hand:• Model number/type (e.g. RW 420)• Unit serial number• Product Configuration Code (PCC)-15 digit number start-ing with “RW4”Zebra Technologies International, LLC333 Corporate Woods ParkwayVernon Hills, Illinois 60061-3109 USAPhone: +1.847.793.2600 or+1.800.423. 0422Fax: +1.847.913.8766 Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKPhone: +44.1494.472872Fax: +44.1494.450103 Zebra TechnologiesLatin American Sales Office9800 NW 41StreetSuite 220Doral, Florida 33178 USAPhone: +1.305.558.8470Fax: +1.305.558.8485 Zebra Technologies Asia Pacific, LLC 16 New Industrial Road#05-03 Hudson TechnoCentreSingapore 536204Phone: +65-6858 0722Fax: +65-6885 0838 For product support, contact Zebra Technologies at: www.zebra.comSerial Number Product Configuration CodeRW 420
61RW Series User Guide AppendicesBattery DisposalThe EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an in-dustry program to collect and recycle these bat-teries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC® pro-gram provides a convenient alternative to placing used Li-Ion batteries into the trash or the municipal waste stream, which may be illegal in your area. When the battery is worn out, insulate the terminals with tape before disposalPlease call 1-800-8-BATTERY for information on Li-Ion bat-tery recycling and disposal bans/restrictions in your area. Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.Outside North America, please follow local battery recycling guidelines.Appendix DProduct DisposalDo not dispose of this product in unsorted municipal waste. This product is recyclable. Please recycle according to your local stan-dards. For more information, please see our web site at: http://www.zebra.com/recycle
62RW Series User Guide AppendicesAppendix EWeb LinksThe following details the URLs for finding specific documents on Zebra’s Web site www.zebra.com. Programming Manuals URL: EPL, ZPL & CPCL Language Manualshttp://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.htmlcontinuedWIreless Configuation Quick Start Guide URL:http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.htmlRW420RW420 Select “Programming Guide”Select “Show All”Select printer model (e.g. RW 420) Select “Connectivity Guide”Select “Show All”Click on“Submit”Select printer model (e.g. RW 420) Click on“Submit”
63RW Series User Guide AppendicesLabel Vista Download URL:http://www.zebra.com/id/zebra/na/en/index/drivers_downloads/utilities.htmlAt the resulting window select “Label Vista” (circled)Click on “Label Vista” and then on “Download demo” in the next screen to download the application.
64RW 420 User GuideIndexAAccessoriesAdjustable Shoulder Strap 37Belt Clip 36Docking Stationinstalling the printer in 38removing the printer from 40list of 58BBattery packcharging 11while printing 12disposal of 41,44installing 11life, tips for extending 41Bluetooth Device Address (BDA) 25Bluetooth Networking Overview 25CCard ReadersMagnetic Stripe Reader 33Smart Card Reader 35Charger, BatteryLI 72 (single charger) 11UCLI72-4 (quad charger) 12charging cycle times 13safety 12Cleaningexterior 42interior 42platen 42printhead 42tear bar 42CommunicationsRS232 23Connector signals 52USB 24Configuration Code, product (PCC) 47Controls, Operator 18functions illustrated 19LCD functions, extended 20Cradle 20,38DDeclaration of Conformity802.11b (Compact Flash radio)EU countries 29,31Bluetooth radio (ZBR-3)EU Countries 26Zebra 802.11b Radio 31LLabel, Configurationprinting 22Label, configuration, example 48Label Vista 27,32MManualCPCL Programming 27,32EPL Programming 32ZPL II Programming 32Media, loading 14fan-fold media 16media Spacer, use of 16PProgramming languageEPL 32ZPL II 32RRadio Regulatory Information802.11b (Compact Flash radio)EU countries 28,30Bluetooth radio (ZBR-3)EU countries 26Zebra 802.11b Radio Module 30EU Countries 30SSoftware 32SpecificationsFont/bar Codes 55Label 54Memory/communications 51Physical 56printing 51TTechnical Supportcontacting 47Troubleshootingcontrol panel indicators 43entering communications diagnos-tic mode communicat 46forced shutdown 46printing a configuration label 46topics 44WWireless Communications802.11b (Compact Flash radio) 28,30using in a WLAN 27Bluetooth (ZBR3) radio 25Zebra 802.11b Radio Module 30
D275,286D347,021D389,178D430,199D433,7023,964,6734,019,6764,044,9464,360,7984,369,3614,387,2974,460,1204,496,8314,593,1864,607,1564,673,8054,736,0954,758,7174,816,6604,845,3504,896,0264,897,5324,923,2814,933,5384,992,7175,015,8335,017,7655,021,6415,029,1835,047,6175,103,4615,113,4455,140,1445,132,7095,142,5505,149,9505,157,6875,168,1485,168,1495,180,9045,229,5915,230,0885,235,1675,243,6555,247,1625,250,7915,250,7925,262,6275,267,8005,280,1635,280,1645,280,4985,304,7865,304,7885,321,2465,335,1705,364,1335,367,1515,372,4395,373,1485,378,8825,396,0535,396,0555,399,8465,408,0815,410,1395,410,1405,412,1985,415,4825,418,8125,420,4115,436,4405,444,2315,449,8915,449,8935,468,9495,479,0005,479,0025,479,4415,486,0575,503,4835,504,3225,528,6215,532,4695,543,6105,545,8895,552,5925,570,1235,578,8105,589,6805,612,5315,642,6665,657,0665,768,9915,790,1625,791,7965,806,9935,813,3435,816,7185,820,2795,848,8485,860,7535,872,5855,874,9805,909,2335,976,7205,978,0045,995,1285,997,1936,004,0536,010,2576,020,9066,034,7086,036,3836,057,8706,068,4156,068,4156,095,7046,109,8016,123,4716,147,7676,151,0376,201,255 B16,231,253 B16,261,0096,261,0136,267,5216,270,072 B16,285,845 B16,292,5956,296,0326,364,5506,379,058 B16,409,401 B16,411,397 B16,428,227 B26,530,7056,540,1226,607,3166,609,8446,874,9586,899,477This product and/or its use may be covered by one or more of thefollowing US patents and corresponding international patentsworldwidePatent Numbers

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