Zebra Technologies P330I-MIFARE THERMAL CARD PRINTER User Manual 980459 P330i Printer

Zebra Technologies Corporation THERMAL CARD PRINTER 980459 P330i Printer

Contents

USERS MANUAL 1

980459-001 Rev C Prelim 1 User’s ManualZebra® P330iCard Printer
980459-001 Rev C P330i User’s Manual iiiForewordThis manual contains installation and operation information for the Zebra P330i Card Printers manufactured by Zebra Technologies Corporation, Camarillo, California.Return Materials AuthorizationBefore returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-warranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below:• For USA, Latin America, and Asia / Pacific:Zebra Technologies CorporationZebra Card Printer Solutions1001 Flynn RoadCamarillo, CA. 93012-8706.USAPhone: +1 (805) 578-5001FAX: +1 (805) 579-1808• For Europe and Middle East:Zebra Technologies CorporationZebra Card Printer SolutionsPittman Way, FulwoodPreston, PR2 9ZDLancashire, U.K.Phone: +44 - 1 - 772 - 797555FAX: +44 - 1 - 772 - 693000Copyright Notice© 2004, 2005 ZIH Corp.
iv P330i User’s Manual 980459-001 Rev CForewordThis document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra. While every effort has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given that the document is error-free or that it is accurate with regard to any specification. Zebra reserves the right to make changes, for the purpose of product improvement, at any time.TrademarksP330i is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation. Windows and MS.DOS are registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders.Product DisposalDeclarations of ConformityFor a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility.Product Disposal Information • Do not dispose of this product in unsorted municipal waste. This product is recyclable, and should be recycled according to your local standards. For more information, please see our web site at:http://www.zebra.com/environment89/336/EECmodified by92/31/EEC and93/68/EECEMC Directive EN 55022 (1998) RF Emissions controlEMC Directive EN 301489-3 V1.4.1 RF Emissions and Immunity for radio equipmentEMC Directive EN55024 (2001) Immunity to Electro-Magnetic Disturbances73/23/EEC modified by 93/68/EEC Low voltage Directive EN 60950-1 (2001) Product safety1999/5/CE R&TTE Directive EN300330-2 V1.1.1 Radio Frequency Interferences
Foreword980459-001 Rev C P330i User’s Manual vEUROPE: Norway Only: This product is also designed for IT power system with phase to phase voltage 230V. Earth grounding is via the polarized, 3-wire power cord.FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan”SE: “Apparaten skall anslutas till jordat uttag”NO: “Apparatet må tilkoples jordet stikkontakt”FCC RegulationsModel P330i has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and operated in accordance with the P330i User’s Manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Zebra may cause harmful interference and void the FCC authorization to operate this equipment.FCC Radiation Exposure Statement (applicable to 15.247 device only)This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum 20 cm between the radiator and your body. This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter unless authorized to do so by the FCC.Industry Canada NoticeThis device complies with Industry Canada ICES-003 class A requirements.Cet equipement est conforme a l’ICES-003 classe A de la norm Industrielle Canadian.
vi P330i User’s Manual 980459-001 Rev CForewordP330i Printer ModelThe Zebra Product Number tells a story:Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you.Model numbers include identifiers that specify options using the following lettering conventions:Part Number DescriptionP 3 3 0 i - _ _ _ _ _ - _ _ _ Base PrinterP330i Color Card Printer_ _ _ _ _ - 0 _ _ _ _ - _ _ __ _ _ _ _ - A _ _ _ _ - _ _ __ _ _ _ _ - B _ _ _ _ - _ _ __ _ _ _ _ - C _ _ _ _ - _ _ __ _ _ _ _ - D _ _ _ _ - _ _ __ _ _ _ _ - E _ _ _ _ - _ _ __ _ _ _ _ - F _ _ _ _ - _ _ __ _ _ _ _ - G _ _ _ _ - _ _ __ _ _ _ _ - H _ _ _ _ - _ _ _Smart Card OptionsNoneContact encoder & MIFARE contactless & HID iCLASSContact EncoderContact encoder & HID iCLASSContact encoder & MIFARE contactlessContact stationHID iCLASSMIFARE contactless & HID iCLASSMIFARE contactless_ _ _ _ _ - _ 0 _ _ _ - _ _ __ _ _ _ _ - _ M _ _ _ - _ _ _Magnetic EncoderNoneYes (select defaults below)_ _ _ _ _ - _ _ 0 _ _ - _ _ __ _ _ _ _ - _ _ 1_ _ _ - _ _ _ _ _ _ _ _ - _ _ 3 _ _ - _ _ _Magnetic Encoder DefaultsNoneStripe Down, HiCoStripe Up, HiCo_ _ _ _ _ - _ _ _ 0 _ - _ _ _Memory ExpansionNone_ _ _ _ _ - _ _ _ _ A - _ _ __ _ _ _ _ - _ _ _ _ C - _ _ _InterfaceUSB OnlyUSB and Ethernet_ _ _ _ _ - _ _ _ _ _ - I _ __ _ _ _ _ - _ _ _ _ _ - U _ _Power CordsU. S. and EuropeU. K. and Australia_ _ _ _ _ - _ _ _ _ _ - _ D 0Windows Drivers and User Documentation / Training CDWindows Drivers and User Documentation / Training included on one CD (Software & Documentation Package) which contains Multi-language documentation.
Foreword980459-001 Rev C P330i User’s Manual viiIconsThroughout this manual, different icons highlight important information, as follows:Note • Indicates information that emphasizes or supplements important points of the main text.Important • Advises you of information that is essential to complete a task, or points out the importance of specific information in the text.Provides an example or scenario to demonstrate or clarify a section of text.Electrostatic Discharge Caution • Warns you of the potential for electrostatic discharge.Electric Shock Caution • Warns you of a potential electric shock situation.Caution • Warns you of a situation where excessive heat could cause a burn.Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you, or could result in physical damage to the hardware.
viii P330i User’s Manual 980459-001 Rev CForeword
980459-001 Rev C Prelim 1 P330i User’s Manual ixTable of ContentsFCC Radiation Exposure Statement (applicable to 15.247 device only) v1 • Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Controls, Connectors, and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 • Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Installing the Print Driver Software and Setting Driver Options . . . . . . . . 10Installing the P330i Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Loading a Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Installing the Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Setting the Card Thickness Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Card Output Hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Connecting the Printer to your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 21Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Packing the P330i Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . 233 • Printing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Setting Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Printing a Sample Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Feeding One Card at a Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 • Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
x P330i User’s Manual 980459-001 Rev C Prelim 1Table of ContentsCard Cleaning Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32When to Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . 32How To Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . . 325 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Troubleshooting the Ethernet Connection and Adapter . . . . . . . . . . . . . . 41Resetting to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Ethernet Adapter Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Network Status/Activity Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Bi-Directional Communications Interfaces . . . . . . . . . . . . . . . . . . . . . . . . 45Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Appendix A • Magnetic Card Encoder . . . . . . . . . . . . . . . . . . . . . . 47Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Sample Encoding Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Appendix B • Smart Card Contact Station . . . . . . . . . . . . . . . . . . . 51Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Smart Card Contact Station Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Appendix C • Connecting to a Network . . . . . . . . . . . . . . . . . . . . . 53Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53External Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Internal Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Table of Contents980459-001 Rev C Prelim 1 P330i User’s Manual xiAppendix D • Worldwide Sales & Support. . . . . . . . . . . . . . . . . . . 55Sales and Support Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
xii P330i User’s Manual 980459-001 Rev C Prelim 1Table of Contents
980459-001 Rev C Prelim 1 P330i User’s Manual 11IntroductionThank you for choosing the Zebra P330i Card Printer. This manual guides you to efficient start up and operation of your new Card Printer.Printer FeaturesThe following shows the main functional features found on your P330i Printer.Panel ButtonPrint Head(Optional)Smart Card Contact StationOutput Hopper (shown in open position)Card Feeder Cover (shown open)Card Thickness ControlCard Cleaning CartridgeLCD Display PanelPrint Head Carriage LatchPrint Head Carriage (shown in open position)Main Cover (shown open)(Optional) Magnetic Encoding StationRibbon Supply SpindleRibbon Take-Up Spindle
2 P330i User’s Manual 980459-001 Rev C Prelim 1IntroductionControls, Connectors, and IndicatorsControls, Connectors, and IndicatorsYour P330i Printer has an LCD Display Panel and a Panel Button on the front and a power connector, power switch, and interface connector(s) on the rear panel.LCD Display PanelPanel ButtonPower SwitchPower ConnectorNetwork Status / Activity LED *Ethernet Adapter Status LED *10/100base-T Connector * Ethernet Switch *USB Connector* These are on the optional Ethernet Adapter.Optional DB-9 Connector location for Smart Card Contact Station
IntroductionControls, Connectors, and Indicators980459-001 Rev C Prelim 1 P330i User’s Manual 3LCD PanelThe LCD Panel can display the following messages:Message ModeOperationalINITIALIZING ScrollingREADY FixedDOWNLOADING DATA FixedPRINTING MONO FixedMAG ENCODING FixedCONTACT ENCODING FixedPRINTING CYAN FixedPRINTING YELLOW FixedPRINTING MAGENTA FixedPRINTING BLACK FixedPRINTING OVERLAY FixedDOWNLOADING FW FixedCLEANING PRINTER FixedWarningsCLEAN PRINTER ScrollingREMOVE RIBBON THEN CLOSE HEAD ScrollingEMPTY FEEDER & PRESS BUTTON ScrollingLOAD CLEANING CARD IN FEEDER ScrollingPRESS BUTTON TO CONTINUE ScrollingFEED LONG CLEANING CARD IN EXIT ScrollingCLEANING PRINTER ScrollingENCODING ERROR (printing stops) BlinkingINVALID MAGNETIC DATA (encoding stops) ScrollingREMOVE RIBBON FixedErrors (Printer will not operate)OUT OF RIBBON BlinkingMECHANICAL ERROR BlinkingOUT OF CARDS BlinkingPRINT HEAD OPEN Blinking
4 P330i User’s Manual 980459-001 Rev C Prelim 1IntroductionControls, Connectors, and Indicators
980459-001 Rev C Prelim 1 P330i User’s Manual 52Installation and SetupGeneral InformationThis section will guide you through the installation and setup of your P330i Card Printer. This consists of the following procedures, which should be performed in the order presented.• Unpacking the Printer• Installing the Print Driver Software and Setting Driver Options• Loading a Ribbon• Installing the Card Cleaning Cartridge• Setting the Card Thickness Control• Loading Cards• Connecting the Printer to your Computer• Connecting Power• Printing a Test Card to verify printer operationThe procedure to be followed for Packing the Printer for Shipment is given at the end of this section.The printer should be placed in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down.
6 P330i User’s Manual 980459-001 Rev C Prelim 1Installation and SetupUnpacking the PrinterUnpacking the PrinterYour P330i Card Printer ships in a carton and protective anti-static bag. Keep all packaging material in case you need to move or re-ship the printer.1. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is apparent, file a claim with the shipper.2. Unlatch and remove the handles on either end of the shipping container, as shown in the figure below.3. (See the figure on the next page as you perform the following steps.) Lift the upper part of the shipping container off of the lower part (which will still hold the printer and its packing material).4. Remove the packing material around the top of the printer.Electric Shock Caution • Limit AC power supplied to the P330i Printer to 110 ~ 230 volts, 60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator, computer, or printer can get wet. Personal injury could result. The printer must be connected to an earthed electrical power source and properly protected against electrical surges and grounding faults; the electrical reliability of the printer is based on the reliability of the mains power source and with the earth connection.The printer’s power supply is an internal unit that can only be serviced or replaced by trained and authorized personnel.UP
Installation and SetupUnpacking the Printer980459-001 Rev C Prelim 1 P330i User’s Manual 75. Lift the printer out of the carton by holding it with both hands.6. Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer.7. Make sure the following items are included with your P330i printer:
8 P330i User’s Manual 980459-001 Rev C Prelim 1Installation and SetupUnpacking the PrinterIf any items are missing, please contact your dealer. To reorder, please refer to Appendix D of this manual.8. Remove packing tape securing the printer’s Main Cover and Card Feeder Cover.9. Your P330i Printer ships with warning tape where the Card Cleaning Cartridge will be installed, and a pad that protects the print head from possible damage in shipment. To remove the tape and pad, follow the following steps:a. Open the printer’s main cover by lifting at its lower front lip.Power Cables (2)Cleaning KitCD-ROM with Driver Wizard and User’s ManualCard Cleaning CartridgeUSB Cable

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