Zebra Technologies P330I Plastic Card Printer User Manual 980459 P330i Printer

Zebra Technologies Corporation Plastic Card Printer 980459 P330i Printer

Users Manual Part 1

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Document ID743931
Application IDvi/kbZYeRWwRWRTBSixlqA==
Document DescriptionUsers Manual Part 1
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize127.46kB (1593274 bits)
Date Submitted2007-01-04 00:00:00
Date Available2007-01-04 00:00:00
Creation Date2006-11-15 14:24:33
Producing SoftwareAcrobat Distiller 7.0.5 (Windows)
Document Lastmod2007-01-04 11:19:07
Document Title980459_P330i_Printer.book
Document CreatorFrameMaker 7.1
Document Author: tburton

Zebra® P330i
Card Printer
User’s Manual
980459-001 Rev C Prelim 1
Foreword
This manual contains installation and operation information for the Zebra P330i Card
Printers manufactured by Zebra Technologies Corporation, Camarillo, California.
Return Materials Authorization
Before returning any equipment to Zebra Technologies Corporation for in-warranty or outof-warranty repair, contact Repair Administration for a Return Materials Authorization
(RMA) number. Repack the equipment in the original packing material and mark the RMA
number clearly on the outside. Ship the equipment, freight prepaid, to the address listed
below:
• For USA, Latin America, and Asia / Pacific:
Zebra Technologies Corporation
Zebra Card Printer Solutions
1001 Flynn Road
Camarillo, CA. 93012-8706.USA
Phone: +1 (805) 578-5001
FAX: +1 (805) 579-1808
•
For Europe and Middle East:
Zebra Technologies Corporation
Zebra Card Printer Solutions
Pittman Way, Fulwood
Preston, PR2 9ZD
Lancashire, U.K.
Phone: +44 - 1 - 772 - 797555
FAX: +44 - 1 - 772 - 693000
Copyright Notice
© 2004, 2005 ZIH Corp.
980459-001 Rev C Prelim 1
P330i User’s Manual
iii
Foreword
This document contains information proprietary to Zebra Technologies Corporation. This
document and the information contained within is Copyrighted by Zebra Technologies
Corporation and may not be duplicated in full or in part by any person without written
approval from Zebra. While every effort has been made to keep the information contained
within current and accurate as of the date of publication, no guarantee is given that the
document is error-free or that it is accurate with regard to any specification. Zebra reserves the
right to make changes, for the purpose of product improvement, at any time.
Trademarks
P330i is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation.
Windows and MS.DOS are registered trademarks of Microsoft Corp. All other trademarks or
registered trademarks are marks of their respective holders.
Product Disposal
Product Disposal Information • Do not dispose of this product in unsorted municipal
waste. This product is recyclable, and should be recycled according to your local
standards. For more information, please see our web site at:
http://www.zebra.com/environment
Declarations of Conformity
89/336/EEC
modified by
EMC Directive
EMC Directive
EN 55022 (1998)
EN 301489-3 V1.4.1
92/31/EEC and
RF Emissions control
RF Emissions and Immunity for radio
equipment
Immunity to Electro-Magnetic
Disturbances
93/68/EEC
EMC Directive
EN55024 (2001)
73/23/EEC modified
by 93/68/EEC
Low voltage
Directive
EN 60950-1 (2001)
Product safety
1999/5/CE
R&TTE Directive
EN300330-2 V1.1.1
Radio Frequency Interferences
For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility.
iv
P330i User’s Manual
980459-001 Rev C Prelim 1
Foreword
EUROPE: Norway Only: This product is also designed for IT power system with phase to phase
voltage 230V. Earth grounding is via the polarized, 3-wire power cord.
FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan”
SE: “Apparaten skall anslutas till jordat uttag”
NO: “Apparatet må tilkoples jordet stikkontakt”
FCC Regulations
Model P330i has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and operated in accordance with the P330i User’s Manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not
expressly approved by Zebra may cause harmful interference and void the FCC authorization
to operate this equipment.
Industry Canada Notice
This device complies with Industry Canada ICES-003 class A requirements.
Cet equipement est conforme a l’ICES-003 classe A de la norm Industrielle Canadian.
980459-001 Rev C Prelim 1
P330i User’s Manual
Foreword
P330i Printer Model
The Zebra Product Number tells a story:
Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help
you.
Model numbers include identifiers that specify options using the following lettering
conventions:
Part Number
Description
P330i-_____-___
Base Printer
P330i Color Card Printer
__
__
__
__
__
__
__
__
__
__
__
__
__
__
__
__
__
__
Smart Card Options
None
Contact encoder & MIFARE contactless & HID iCLASS
Contact Encoder
Contact encoder & HID iCLASS
Contact encoder & MIFARE contactless
Contact station
HID iCLASS
MIFARE contactless & HID iCLASS
MIFARE contactless
_____-_0___-___
_____-_M___-___
Magnetic Encoder
None
Yes (select defaults below)
_____-__0__-___
_ _ _ _ _ - _ _ 1_ _ _ - _ _ _
_____-__3__-___
Magnetic Encoder Defaults
None
Stripe Down, HiCo
Stripe Up, HiCo
_____-___0_-___
Memory Expansion
None
_____-____A-___
_____-____C-___
Interface
USB Only
USB and Ethernet
_____-_____-I__
_____-_____-U__
Power Cords
U. S. and Europe
U. K. and Australia
Windows Drivers and User Documentation / Training CD
_____-_____-_D0
vi
Windows Drivers and User Documentation / Training
included on one CD (Software & Documentation Package)
which contains Multi-language documentation.
P330i User’s Manual
980459-001 Rev C Prelim 1
Foreword
Icons
Throughout this manual, different icons highlight important information, as follows:
Note • Indicates information that emphasizes or supplements important points of the main
text.
Important • Advises you of information that is essential to complete a task, or points out the
importance of specific information in the text.
Provides an example or scenario to demonstrate or clarify a section of text.
Electrostatic Discharge Caution • Warns you of the potential for electrostatic
discharge.
Electric Shock Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in
physical harm to you, or could result in physical damage to the hardware.
980459-001 Rev C Prelim 1
P330i User’s Manual
vii
Foreword
viii
P330i User’s Manual
980459-001 Rev C Prelim 1
Table of Contents
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Controls, Connectors, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 • Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Print Driver Software and Setting Driver Options . . . . . . . . 10
Installing the P330i Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Loading a Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Installing the Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting the Card Thickness Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting the Printer to your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Packing the P330i Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3 • Printing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing a Sample Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Feeding One Card at a Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4 • Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
980459-001 Rev C Prelim 1
P330i User’s Manual
29
29
30
31
ix
Table of Contents
Contents (Continued)
Card Cleaning Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
When to Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . 32
How To Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . . 32
5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting the Ethernet Connection and Adapter . . . . . . . . . . . . . .
Resetting to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Adapter Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Status/Activity Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
41
41
41
42
6 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bi-Directional Communications Interfaces . . . . . . . . . . . . . . . . . . . . . . . .
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
43
43
45
45
45
46
46
46
46
46
Appendix A • Magnetic Card Encoder . . . . . . . . . . . . . . . . . . . . . . 47
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sample Encoding Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
47
48
48
48
48
49
Appendix B • Smart Card Contact Station . . . . . . . . . . . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Smart Card Contact Station Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Appendix C • Connecting to a Network . . . . . . . . . . . . . . . . . . . . . 53
Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
External Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Internal Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
P330i User’s Manual
980459-001 Rev C Prelim 1
Table of Contents
Contents (Continued)
Appendix D • Worldwide Sales & Support . . . . . . . . . . . . . . . . . . . 55
Sales and Support Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
980459-001 Rev C Prelim 1
P330i User’s Manual
xi
Table of Contents
xii
P330i User’s Manual
980459-001 Rev C Prelim 1
1
Introduction
Thank you for choosing the Zebra P330i Card Printer. This manual guides you to efficient
start up and operation of your new Card Printer.Printer Features
The following shows the main functional features found on your P330i Printer.
Print
Head
Main Cover
(shown open)
Print Head Carriage
(shown in open
position)
Print Head
Carriage Latch
(Optional)
Magnetic
Encoding
Station
Card
Feeder
Cover
(shown
open)
Card
Thickness
Control
Card
Cleaning
Cartridge
Panel
Button
Output
Hopper
(shown in
open
position)
980459-001 Rev C Prelim 1
Ribbon
Take-Up
Spindle
Ribbon
Supply
Spindle
(Optional)
Smart Card
Contact Station
P330i User’s Manual
LCD Display Panel
Introduction
Controls, Connectors, and Indicators
Controls, Connectors, and Indicators
Your P330i Printer has an LCD Display Panel and a Panel Button on the front and a power
connector, power switch, and interface connector(s) on the rear panel.
Panel Button
LCD Display
Panel
10/100base-T
Connector *
Ethernet Switch *
Ethernet
Adapter
Status
LED *
Network
Status /
Activity
LED *
Power
Switch
Power
Connector
USB Connector
P330i User’s Manual
Optional DB-9
Connector location
for Smart Card
Contact Station
* These
are on the
optional
Ethernet
Adapter.
980459-001 Rev C Prelim 1
Introduction
Controls, Connectors, and Indicators
LCD Panel
The LCD Panel can display the following messages:
Message
Mode
Operational
INITIALIZING
Scrolling
READY
Fixed
DOWNLOADING DATA
Fixed
PRINTING MONO
Fixed
MAG ENCODING
Fixed
CONTACT ENCODING
Fixed
PRINTING CYAN
Fixed
PRINTING YELLOW
Fixed
PRINTING MAGENTA
Fixed
PRINTING BLACK
Fixed
PRINTING OVERLAY
Fixed
DOWNLOADING FW
Fixed
CLEANING PRINTER
Fixed
Warnings
CLEAN PRINTER
Scrolling
REMOVE RIBBON THEN CLOSE HEAD
Scrolling
EMPTY FEEDER & PRESS BUTTON
Scrolling
LOAD CLEANING CARD IN FEEDER
Scrolling
PRESS BUTTON TO CONTINUE
Scrolling
FEED LONG CLEANING CARD IN EXIT
Scrolling
CLEANING PRINTER
Scrolling
ENCODING ERROR (printing stops)
Blinking
INVALID MAGNETIC DATA
(encoding stops)
Scrolling
REMOVE RIBBON
Fixed
Errors (Printer will not operate)
980459-001 Rev C Prelim 1
OUT OF RIBBON
Blinking
MECHANICAL ERROR
Blinking
OUT OF CARDS
Blinking
PRINT HEAD OPEN
Blinking
P330i User’s Manual
Introduction
Controls, Connectors, and Indicators
P330i User’s Manual
980459-001 Rev C Prelim 1
2
Installation and Setup
General Information
This section will guide you through the installation and setup of your P330i Card Printer.
This consists of the following procedures, which should be performed in the order
presented.
• Unpacking the Printer
• Installing the Print Driver Software and Setting Driver Options
• Loading a Ribbon
• Installing the Card Cleaning Cartridge
• Setting the Card Thickness Control
• Loading Cards
• Connecting the Printer to your Computer
• Connecting Power
• Printing a Test Card to verify printer operation
The procedure to be followed for Packing the Printer for Shipment is given at the end of
this section.
The printer should be placed in a location that allows easy access to all sides. The printer
should never be operated while resting on its side or upside down.
980459-001 Rev C Prelim 1
P330i User’s Manual
Installation and Setup
Unpacking the Printer
Electric Shock Caution • Limit AC power supplied to the P330i Printer to 110 ~ 230
volts, 60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated
circuit breaker or other such device. Never operate the printer in a location where
operator, computer, or printer can get wet. Personal injury could result. The printer must
be connected to an earthed electrical power source and properly protected against
electrical surges and grounding faults; the electrical reliability of the printer is based on
the reliability of the mains power source and with the earth connection.
The printer’s power supply is an internal unit that can only be serviced or replaced by
trained and authorized personnel.
Unpacking the Printer
Your P330i Card Printer ships in a carton and protective anti-static bag. Keep all packaging
material in case you need to move or re-ship the printer.
1. Inspect the shipping container to ensure that no damage has occurred during shipment. If
any damage is apparent, file a claim with the shipper.
2. Unlatch and remove the handles on either end of the shipping container, as shown in the
figure below.
UP
3. (See the figure on the next page as you perform the following steps.) Lift the upper part of
the shipping container off of the lower part (which will still hold the printer and its
packing material).
4. Remove the packing material around the top of the printer.
P330i User’s Manual
980459-001 Rev C Prelim 1
Installation and Setup
Unpacking the Printer
5. Lift the printer out of the carton by holding it with both hands.
6. Please ensure that you have a clean and nearly dust free environment for proper operation
and storage of the printer.
7. Make sure the following items are included with your P330i printer:
980459-001 Rev C Prelim 1
P330i User’s Manual
Installation and Setup
Unpacking the Printer
Card Cleaning Cartridge
CD-ROM with Driver Wizard
and User’s Manual
Power Cables (2)
USB Cable
Cleaning Kit
If any items are missing, please contact your dealer. To reorder, please refer to
Appendix D of this manual.
8. Remove packing tape securing the printer’s Main Cover and Card Feeder Cover.
9. Your P330i Printer ships with warning tape where the Card Cleaning Cartridge will be
installed, and a pad that protects the print head from possible damage in shipment. To
remove the tape and pad, follow the following steps:
a.
Open the printer’s main cover by lifting at its lower front lip.
P330i User’s Manual
980459-001 Rev C Prelim 1

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