Zebra Technologies P330I Plastic Card Printer User Manual 980459 P330i Printer
Zebra Technologies Corporation Plastic Card Printer 980459 P330i Printer
Contents
- 1. Users Manual Part 1
- 2. Users Manual Part 2
- 3. Users Manual Part 3
- 4. Users Manual Part 4
Users Manual Part 1
Zebra® P330i Card Printer User’s Manual 980459-001 Rev C Prelim 1 Foreword This manual contains installation and operation information for the Zebra P330i Card Printers manufactured by Zebra Technologies Corporation, Camarillo, California. Return Materials Authorization Before returning any equipment to Zebra Technologies Corporation for in-warranty or outof-warranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below: • For USA, Latin America, and Asia / Pacific: Zebra Technologies Corporation Zebra Card Printer Solutions 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone: +1 (805) 578-5001 FAX: +1 (805) 579-1808 • For Europe and Middle East: Zebra Technologies Corporation Zebra Card Printer Solutions Pittman Way, Fulwood Preston, PR2 9ZD Lancashire, U.K. Phone: +44 - 1 - 772 - 797555 FAX: +44 - 1 - 772 - 693000 Copyright Notice © 2004, 2005 ZIH Corp. 980459-001 Rev C Prelim 1 P330i User’s Manual iii Foreword This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra. While every effort has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given that the document is error-free or that it is accurate with regard to any specification. Zebra reserves the right to make changes, for the purpose of product improvement, at any time. Trademarks P330i is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation. Windows and MS.DOS are registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders. Product Disposal Product Disposal Information • Do not dispose of this product in unsorted municipal waste. This product is recyclable, and should be recycled according to your local standards. For more information, please see our web site at: http://www.zebra.com/environment Declarations of Conformity 89/336/EEC modified by EMC Directive EMC Directive EN 55022 (1998) EN 301489-3 V1.4.1 92/31/EEC and RF Emissions control RF Emissions and Immunity for radio equipment Immunity to Electro-Magnetic Disturbances 93/68/EEC EMC Directive EN55024 (2001) 73/23/EEC modified by 93/68/EEC Low voltage Directive EN 60950-1 (2001) Product safety 1999/5/CE R&TTE Directive EN300330-2 V1.1.1 Radio Frequency Interferences For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility. iv P330i User’s Manual 980459-001 Rev C Prelim 1 Foreword EUROPE: Norway Only: This product is also designed for IT power system with phase to phase voltage 230V. Earth grounding is via the polarized, 3-wire power cord. FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan” SE: “Apparaten skall anslutas till jordat uttag” NO: “Apparatet må tilkoples jordet stikkontakt” FCC Regulations Model P330i has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and operated in accordance with the P330i User’s Manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Zebra may cause harmful interference and void the FCC authorization to operate this equipment. Industry Canada Notice This device complies with Industry Canada ICES-003 class A requirements. Cet equipement est conforme a l’ICES-003 classe A de la norm Industrielle Canadian. 980459-001 Rev C Prelim 1 P330i User’s Manual Foreword P330i Printer Model The Zebra Product Number tells a story: Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you. Model numbers include identifiers that specify options using the following lettering conventions: Part Number Description P330i-_____-___ Base Printer P330i Color Card Printer __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Smart Card Options None Contact encoder & MIFARE contactless & HID iCLASS Contact Encoder Contact encoder & HID iCLASS Contact encoder & MIFARE contactless Contact station HID iCLASS MIFARE contactless & HID iCLASS MIFARE contactless _____-_0___-___ _____-_M___-___ Magnetic Encoder None Yes (select defaults below) _____-__0__-___ _ _ _ _ _ - _ _ 1_ _ _ - _ _ _ _____-__3__-___ Magnetic Encoder Defaults None Stripe Down, HiCo Stripe Up, HiCo _____-___0_-___ Memory Expansion None _____-____A-___ _____-____C-___ Interface USB Only USB and Ethernet _____-_____-I__ _____-_____-U__ Power Cords U. S. and Europe U. K. and Australia Windows Drivers and User Documentation / Training CD _____-_____-_D0 vi Windows Drivers and User Documentation / Training included on one CD (Software & Documentation Package) which contains Multi-language documentation. P330i User’s Manual 980459-001 Rev C Prelim 1 Foreword Icons Throughout this manual, different icons highlight important information, as follows: Note • Indicates information that emphasizes or supplements important points of the main text. Important • Advises you of information that is essential to complete a task, or points out the importance of specific information in the text. Provides an example or scenario to demonstrate or clarify a section of text. Electrostatic Discharge Caution • Warns you of the potential for electrostatic discharge. Electric Shock Caution • Warns you of a potential electric shock situation. Caution • Warns you of a situation where excessive heat could cause a burn. Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you, or could result in physical damage to the hardware. 980459-001 Rev C Prelim 1 P330i User’s Manual vii Foreword viii P330i User’s Manual 980459-001 Rev C Prelim 1 Table of Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Controls, Connectors, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 • Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Installing the Print Driver Software and Setting Driver Options . . . . . . . . 10 Installing the P330i Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Loading a Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Installing the Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Setting the Card Thickness Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connecting the Printer to your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 21 Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Packing the P330i Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . 23 3 • Printing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Printing a Sample Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Feeding One Card at a Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 4 • Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 980459-001 Rev C Prelim 1 P330i User’s Manual 29 29 30 31 ix Table of Contents Contents (Continued) Card Cleaning Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 When to Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . 32 How To Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . . 32 5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting the Ethernet Connection and Adapter . . . . . . . . . . . . . . Resetting to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ethernet Adapter Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Status/Activity Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 41 41 41 42 6 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bi-Directional Communications Interfaces . . . . . . . . . . . . . . . . . . . . . . . . Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 43 43 45 45 45 46 46 46 46 46 Appendix A • Magnetic Card Encoder . . . . . . . . . . . . . . . . . . . . . . 47 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sample Encoding Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 47 48 48 48 48 49 Appendix B • Smart Card Contact Station . . . . . . . . . . . . . . . . . . . 51 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Smart Card Contact Station Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Appendix C • Connecting to a Network . . . . . . . . . . . . . . . . . . . . . 53 Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 External Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Internal Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 P330i User’s Manual 980459-001 Rev C Prelim 1 Table of Contents Contents (Continued) Appendix D • Worldwide Sales & Support . . . . . . . . . . . . . . . . . . . 55 Sales and Support Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 980459-001 Rev C Prelim 1 P330i User’s Manual xi Table of Contents xii P330i User’s Manual 980459-001 Rev C Prelim 1 1 Introduction Thank you for choosing the Zebra P330i Card Printer. This manual guides you to efficient start up and operation of your new Card Printer.Printer Features The following shows the main functional features found on your P330i Printer. Print Head Main Cover (shown open) Print Head Carriage (shown in open position) Print Head Carriage Latch (Optional) Magnetic Encoding Station Card Feeder Cover (shown open) Card Thickness Control Card Cleaning Cartridge Panel Button Output Hopper (shown in open position) 980459-001 Rev C Prelim 1 Ribbon Take-Up Spindle Ribbon Supply Spindle (Optional) Smart Card Contact Station P330i User’s Manual LCD Display Panel Introduction Controls, Connectors, and Indicators Controls, Connectors, and Indicators Your P330i Printer has an LCD Display Panel and a Panel Button on the front and a power connector, power switch, and interface connector(s) on the rear panel. Panel Button LCD Display Panel 10/100base-T Connector * Ethernet Switch * Ethernet Adapter Status LED * Network Status / Activity LED * Power Switch Power Connector USB Connector P330i User’s Manual Optional DB-9 Connector location for Smart Card Contact Station * These are on the optional Ethernet Adapter. 980459-001 Rev C Prelim 1 Introduction Controls, Connectors, and Indicators LCD Panel The LCD Panel can display the following messages: Message Mode Operational INITIALIZING Scrolling READY Fixed DOWNLOADING DATA Fixed PRINTING MONO Fixed MAG ENCODING Fixed CONTACT ENCODING Fixed PRINTING CYAN Fixed PRINTING YELLOW Fixed PRINTING MAGENTA Fixed PRINTING BLACK Fixed PRINTING OVERLAY Fixed DOWNLOADING FW Fixed CLEANING PRINTER Fixed Warnings CLEAN PRINTER Scrolling REMOVE RIBBON THEN CLOSE HEAD Scrolling EMPTY FEEDER & PRESS BUTTON Scrolling LOAD CLEANING CARD IN FEEDER Scrolling PRESS BUTTON TO CONTINUE Scrolling FEED LONG CLEANING CARD IN EXIT Scrolling CLEANING PRINTER Scrolling ENCODING ERROR (printing stops) Blinking INVALID MAGNETIC DATA (encoding stops) Scrolling REMOVE RIBBON Fixed Errors (Printer will not operate) 980459-001 Rev C Prelim 1 OUT OF RIBBON Blinking MECHANICAL ERROR Blinking OUT OF CARDS Blinking PRINT HEAD OPEN Blinking P330i User’s Manual Introduction Controls, Connectors, and Indicators P330i User’s Manual 980459-001 Rev C Prelim 1 2 Installation and Setup General Information This section will guide you through the installation and setup of your P330i Card Printer. This consists of the following procedures, which should be performed in the order presented. • Unpacking the Printer • Installing the Print Driver Software and Setting Driver Options • Loading a Ribbon • Installing the Card Cleaning Cartridge • Setting the Card Thickness Control • Loading Cards • Connecting the Printer to your Computer • Connecting Power • Printing a Test Card to verify printer operation The procedure to be followed for Packing the Printer for Shipment is given at the end of this section. The printer should be placed in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down. 980459-001 Rev C Prelim 1 P330i User’s Manual Installation and Setup Unpacking the Printer Electric Shock Caution • Limit AC power supplied to the P330i Printer to 110 ~ 230 volts, 60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator, computer, or printer can get wet. Personal injury could result. The printer must be connected to an earthed electrical power source and properly protected against electrical surges and grounding faults; the electrical reliability of the printer is based on the reliability of the mains power source and with the earth connection. The printer’s power supply is an internal unit that can only be serviced or replaced by trained and authorized personnel. Unpacking the Printer Your P330i Card Printer ships in a carton and protective anti-static bag. Keep all packaging material in case you need to move or re-ship the printer. 1. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is apparent, file a claim with the shipper. 2. Unlatch and remove the handles on either end of the shipping container, as shown in the figure below. UP 3. (See the figure on the next page as you perform the following steps.) Lift the upper part of the shipping container off of the lower part (which will still hold the printer and its packing material). 4. Remove the packing material around the top of the printer. P330i User’s Manual 980459-001 Rev C Prelim 1 Installation and Setup Unpacking the Printer 5. Lift the printer out of the carton by holding it with both hands. 6. Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer. 7. Make sure the following items are included with your P330i printer: 980459-001 Rev C Prelim 1 P330i User’s Manual Installation and Setup Unpacking the Printer Card Cleaning Cartridge CD-ROM with Driver Wizard and User’s Manual Power Cables (2) USB Cable Cleaning Kit If any items are missing, please contact your dealer. To reorder, please refer to Appendix D of this manual. 8. Remove packing tape securing the printer’s Main Cover and Card Feeder Cover. 9. Your P330i Printer ships with warning tape where the Card Cleaning Cartridge will be installed, and a pad that protects the print head from possible damage in shipment. To remove the tape and pad, follow the following steps: a. Open the printer’s main cover by lifting at its lower front lip. P330i User’s Manual 980459-001 Rev C Prelim 1
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