Zebra Technologies RFID-R110XI-03 Thermal Transfer on Demand Bar Code Printer User Manual R110 R170 XiIIIPlus

Zebra Technologies Corporation Thermal Transfer on Demand Bar Code Printer R110 R170 XiIIIPlus

UserManual.wiki >

Zebra Technologies >

RFID R110XI 03 User Manual HTML Version

Users Manual

Zebra® R110Xi™/R170Xi™

High-Performance Printers

User Guide

The copyrights in this manual and the label print engine described therein are

owned by Zebra Technologies Corporation. Unauthorized reproduction of this

manual or the software in the label print engine may result in imprisonment of

up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators

may be subject to civil liability.

This product may contain ZPL®, ZPL II®, and ZebraLink(tm) programs;

Element Energy Equalizer® Circuit; E3®; and AGFA fonts. Software © ZIH

ZebraLink and all product names and numbers are trademarks, and Zebra, the

Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are

CG Triumvirate is a trademark of AGFA Monotype Corporation. All rights

reserved worldwide. CG Triumvirate™ font © AGFA Monotype Corporation.

worldwide. UFST is a registered trademark of AGFA Monotype Corporation.

All other brand names, product names, or trademarks belong to their respective

holders.

Customer Order # 23063L-003

Manufacturer Part # 23063L-003 Rev. 2

I have determined that the Zebra printers identified as the

manufactured by:

Have been shown to comply with the applicable technical standards of the FCC

If no unauthorized changed is made in the equipment,

and if the equipment is properly maintained and operated.

Xi Plus

Xi Plus, Xi Plus, Xi Plus,

Xi Plus, Xi Plus, Xi Plus

III Series

90 III 96 III 110 III

140 III 170 III 220 III

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

For Home, Office, Commercial, and industrial use

Zebra Technologies

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide v

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Exterior View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Report Shipping Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Store or Reship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

vi R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

Contents

Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Loading the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Loading Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Create a Ribbon Leader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Print a Printer Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adjust Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4 • Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Standard LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

ZebraNet®Wired and Wireless Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . 60

RFID LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

5 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

ZPL Commands for RFID Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Electronic Product Code (EPC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

EPC Structure in RFID Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Getting Started with RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Contents

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide vii

Creating Basic RFID Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

RFID Label Format 1—Write a 96-bit Tag in Hexadecimal. . . . . . . . . . . . . . . . . . . . . 70

RFID Label Format 2—Write a 64-bit Tag in Hexadecimal. . . . . . . . . . . . . . . . . . . . . 71

RFID Label Format 3—Write a 96-bit Tag in ASCII . . . . . . . . . . . . . . . . . . . . . . . . . . 72

RFID Label Format 4—Read Data from Tag and Print on Label . . . . . . . . . . . . . . . . 73

RFID Label Format 5—Write Tag, Read Tag, and Print Data on Label . . . . . . . . . . . 74

RFID Label Format 6—Write Tag, Read Tag, and Return Results to Host. . . . . . . . . 75

ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

^HR Calibrate RFID Transponder Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

^HV Host Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

^RB Define EPC Data Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

^RF Read or Write RFID Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

^RM Enable RFID Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

^RR Specify RFID Retries for a Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

^RS RFID Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

^RT Read RFID Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

^RW Set RFID Read and Write Power Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

^RZ Set RFID Tag Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

^WT Write Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

^WV Verify RFID Write Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

6 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

RS-422/RS-485 Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

USB 2.0 Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

7 • Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

8 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Replace Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

viii R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

Contents

9 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Additional Printer Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Additional Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

A • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Zebra Programming Language (ZPL II®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 144

Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Ribbon Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Printer Software and Firmware License Agreement . . . . . . . . . . . . . . . . . . . . 157

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide ix

Preface

This section provides you with contact information, document structure and organization, and

additional reference documents.

Contents

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii

xR110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Preface

Contacts

You can contact Zebra Technologies at any of the following:

Visit us at: http://www.zebra.com

Our Mailing Addresses:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061.3109 U.S.A

Telephone: +1 847.634.6700

Fax: +1 847.913.8766

Zebra Technologies Europe Limited

Zebra House

The Valley Centre, Gordon Road

High Wycombe

Buckinghamshire HP13 6EQ, UK

Telephone: +44 (0)1494 472872

Fax: +44 (0)1494 450103

Support

You can contact Zebra support at:

Web Address: www.zebra.com/SS/service_support.htm

US Phone Number +1 847.913.2259

UK/International Phone Number +44 (0) 1494 768289

Note • The web address is case-sensitive.

Preface

Document Conventions

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide xi

Document Conventions

The following conventions are used throughout this document to convey certain information:

Alternate Color (online only) Cross-references contain hot links to other sections in this

guide. If you are viewing this guide online in .pdf format, you can click the cross-reference

(blue text) to jump directly to its location.

Command Line Examples All command line examples appear in Courier New font.

For example, type the following to get to the Post-Install scripts in the bin directory:

Ztools

Files and Directories All file names and directories appear in Courier New font. For

example, the Zebra<version number>.tar file and the /root directory.

Cautions, Important, Note, and Example

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to the hardware.

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

Tools • Tells you what tools you need to complete a given task.

xii R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Preface

Related Documents

The following documents might be helpful references:

•ZPL II® Programming Guide Volume I (part number 45541L) and Volume II (part

number 45542L)

•ZebraNet® PrintServer II™ Installation and User Guide (part number 45537L)

•Maintenance Manual (part number 48152L)

1SETUP/EXIT button

2CALIBRATE button

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 1

Introduction

This chapter provides a high-level overview of the printer and its components.

Contents

Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Introduction

Exterior View

The following illustrations show the exterior of the printer.

Figure 2 • Printer Exterior—Front View

Figure 3 • Printer Exterior—Rear View

1Front panel

2Media door

1Electronics cover

2Power switch

3AC power cord connection

Introduction

Front Panel

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 3

Front Panel

Figure 4 shows the buttons and lights on the front panel. For a description of the front panel

buttons, see Table 1 on page 4, and for a description of the front panel lights, see Table 2

on page 5.

Figure 4 • Front Panel Buttons and Lights

4R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Introduction

Front Panel

Front Panel Buttons

This table describes the function of the buttons shown in Figure 4.

Table 1 • Front Panel Buttons

Button Details

LEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or

no, indicate on or off, scroll through several choices, input the password, or set up the

printer for a firmware download.

RIGHT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or

no, indicate on or off, scroll through several choices, input the password, or set up the

printer for a firmware download.

SETUP/EXIT Enters and exits the setup mode.

PREVIOUS While in setup mode, scrolls to the previous parameter. Press and hold this button to

scroll back quickly through parameter sets.

NEXT/SAVE While in setup mode, scrolls to the next parameter. Press and hold this button to scroll

forward quickly through parameter sets. When exiting setup mode, this button scrolls

through the save options.

PAUSE Starts and stops the printing process and allows other buttons to be used. If an error

messages is on the LCD, pressing this button after the problem is resolved clears the error

and allows printing to resume.

FEED Forces the printer to feed a blank label each time the button is pressed.

• If the printer is not printing, one blank label immediately feeds.

• If the printer is printing, one blank label feeds after the current batch of labels is

complete.

CANCEL In the pause mode, this button cancels print jobs.

• If there are multiple print jobs in the print queue, press CANCEL once for each print

job to be deleted.

• To delete all print jobs, hold CANCEL for several seconds. The DATA light turns off.

CALIBRATE This button can be used to calibrate the printer for the following:

• Media length

• Media type (continuous or non-continuous)

• Print mode (direct thermal or thermal transfer)

• Sensor values

For more information on calibration, see Calibrate the Printer on page 35.

Introduction

Front Panel

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 5

Front Panel Lights

This table details the lights shown in Figure 4 on page 3.

Table 2 • Front Panel Lights

Light Details

POWER Indicates printer power status.

•Off — printer is off.

•On — printer is on.

TAKE LABEL • Off — Normal operation.

•Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the

label is removed.

ERROR Indicates printer operation.

•Off — Normal operation.

•Flashing — printer pauses until the error condition is resolved and the PAUSE

button is pressed.

CHECK RIBBON • Off — Normal operation; ribbon (if used) is properly loaded.

•On — No ribbon is detected under the ribbon sensor. Printing is paused, the LCD

shows an error message, and the PAUSE light is on.

PAPER OUT Indicates that labels need to be reloaded.

PAUSE • Off — normal operation.

•On — all printing operations have stopped. Either PAUSE was pressed, a pause

command was included in the label format, the on-line verifier detected an error, or a

printer error was detected.

DATA • Off — Normal operation. No data being received or processed.

•On/Blinking — Data processing or printing is taking place. Data is being received.

6R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Introduction

Printer Components

Figure 5 shows a side view of the printer’s internal components.

Figure 5 • Internal Components

Note • Depending on the printer options that you selected, your printer could look slightly

different. For more about printer options, go to www.zebra.com.

1Printhead lever

2Ribbon take-up spindle

3Ribbon supply spindle

4Ribbon dancer assembly (only on select models)

5Media guide

6Media dancer roller assembly

7Media supply guide

8Media supply hanger

9Lower roller

10 Platen roller

11 Tear-off bar

123

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 7

Printer Setup

This chapter provides the tasks that you must complete and the issues that you must consider

before you load and configure your printer.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Report Shipping Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Store or Reship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

8R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Setup

Before You Begin

Review this checklist, and resolve any issues before you begin setting up your printer. When

you are ready, continue with Printer Operation on page 19.

!Unpack and Inspect Have you unpacked the printer and inspected it for damage? If

you have not, see Unpack and Inspect the Printer on page 9.

!Select a Site Have you selected an appropriate location for the printer? If you have not,

see Select a Site for the Printer on page 10.

!Attach Power Cord Do you have the correct power cord for your printer? If you are

unsure, see Power Cord Specifications on page 11. To attach the power cord and connect the

printer to a power source, see Connect the Printer to a Power Source on page 11.

!Connect to a Data Source Have you determined how the printer will be connected to

a data source (usually a computer)? For more information, see Select a Communication

Interface on page 12.

!Select Media Do you have the correct media for your application? If you are unsure,

see Types of Media on page 14.

!Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if

needed? If you are unsure, see Ribbon on page 16.

Printer Setup

Unpack and Inspect the Printer

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 9

Unpack and Inspect the Printer

When you unpack the printer, save all packing materials. When the printer is out of the box,

raise the printer’s media door, and remove the power cord.

Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces

for damage. Raise the media door, and inspect the media compartment for damage to

components.

Report Shipping Damage

If you discover shipping damage upon inspection:

• Immediately notify the shipping company of the damage, and file a damage report with

them. Zebra is not responsible for any damage incurred during shipment of the equipment

and does not repair this damage under warranty.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller.

Store or Reship the Printer

If you are not placing the printer into immediate operation, repackage it using the original

packing materials. You may store the printer under the following conditions:

• Temperature: –40° to 140°F (–40° to 60°C)

• Relative humidity: 5% to 85% non-condensing

If you must ship the printer, remove any ribbon and media from the supply spools to avoid

damaging the printer. Carefully pack the printer into the original container or a suitable

alternate container to avoid damage during transit.

10 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Setup

Select a Site for the Printer

Consider the following when selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and

other equipment (such as a computer), if necessary. The choices include a table, countertop,

desk, or cart.

Provide Proper Operating Conditions

Because the printer was designed and is fabricated as an industrial-type unit, it functions

satisfactorily in a location that conforms to specified environmental and electrical conditions,

including a warehouse or factory floor. For more information on the required conditions, see

General Specifications on page 144.

Table 3 shows the temperature and relative humidity requirements for the printer when it is

operating.

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To

allow for proper ventilation and cooling, leave open space on all sides of the printer.

Provide a Data Source

If the printer will be located away from the data source, the selected site must provide the

appropriate connections to that data source. For more information on the types of

communication interfaces, see Select a Communication Interface on page 12.

Table 3 • Operating Temperature and Humidity

Mode Temperature Relative Humidity

Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing

Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

Caution • Do not place any padding or cushioning material behind or under the printer

because this restricts air flow and could cause the printer to overheat.

Printer Setup

Connect the Printer to a Power Source

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 11

Connect the Printer to a Power Source

To connect the printer to a power source, complete these steps:

1. Turn the printer power switch (located on the rear of the printer) to the Off (O) position.

2. Plug the power cord into the mating connector on the rear of the printer.

3. Plug the other end of the power cord into the power source.

Power Cord Specifications

Depending on how your printer was ordered, a power cord may or may not be included. If one

is not included or if the one included is not suitable for your requirements, refer to the

following guidelines:

• The overall cord length must be less than 9.8 ft (3.0 m).

• The cord must be rated for at least 5 A, 250 V.

• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic

interference. The third wire in the power cord grounds the connection (Figure 6).

Figure 6 • Power Cord Specifications

• The AC power plug and the IEC 320 connector must bear the certification mark of at least

one of the known international safety organizations shown in Figure 7.

Figure 7 • International Safety Organization Marks

Caution • For personnel and equipment safety, always use an approved three-conductor

power cord specific to the region or country intended for installation. This cord must use

an IEC 320 female connector and the appropriate region-specific three-conductor

grounded plug configuration.

1AC power plug for your country

23-conductor HAR cable

3IEC 320 connector

4Neutral, earth, live in contact view

1 2 3 4

12 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Setup

Select a Communication Interface

The way that you connect your printer to a data source depends on the communication options

installed in the printer.

Standard interfaces: The standard communication interfaces are an RS-232 serial data port, a

bidirectional parallel port, and a USB 2.0 port.

Figure 8 shows the location of the communication interfaces on the back of the printer. For

more information about these interfaces, see Data Ports on page 99.

Figure 8 • Communication Interfaces

Optional Print Servers:

• ZebraNet PrintServer II (PSII). For more information on PSII, see the PrintServer II User

and Reference Guide (Zebra part number 45537L).

Note • RS-422 and RS-485 serial data ports are available through an adapter. A DB-25 cable

and a USB 2.0 cable are also available.

1Parallel port

2USB 2.0 port

3Serial port

Printer Setup

Select a Communication Interface

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 13

Data Cable Requirements

Data cables must be fully shielded and fitted with metal or metallized connector shells.

Shielded cables and connectors are required to prevent radiation and reception of electrical

noise.

To minimize electrical noise pickup in the cable:

• Keep data cables as short as possible.

• Do not bundle the data cables tightly with the power cords.

• Do not tie the data cables to power wire conduits.

Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment

using fully shielded, 6.5 ft (2 m) data cables. Use of unshielded cables may increase radiation

above the Class B limits.

Note • RS-422 and RS-485 applications should use twisted shielded pairs as recommended in

the TIA/EIA-485 Specification.

14 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Setup

Types of Media

The printer can use various types of media (Table 4). We strongly recommend the use of

Zebra-brand supplies for continuous high-quality printing. A wide range of paper,

polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the

printing capabilities of the printer and to ensure against premature printhead wear.

Table 4 • Types of Media

Media Type How It Looks Description

Non-Continuous

Roll Media The media is wound on a core. Individual labels

are separated by a gap, black mark, notch, or

hole, which enables you to see where one label

ends and the next one begins. When using media

that has holes or notches, position the media

sensor directly over a hole or notch. Figure 9

shows different types of non-continuous media.

Figure 9 • Non-Continuous Web Media

Continuous

Roll Media The media is wound on a core and is without

gaps, holes, notches, or black marks. This allows

the image to be printed anywhere on the label.

Printer Setup

Types of Media

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 15

Fanfold Media The media is folded in a zigzag pattern.

RFID “Smart” Media Each label has a radio frequency identification

(RFID) chip and antenna inlay embedded

between the label and the liner. The media is

made from the same materials and adhesives as

non-RFID labels. The outline of the transponder

(which varies by manufacturer) can be seen

through the label. All “smart” labels have

memory that can be read, and many have

memory that can be encoded.

Table 4 • Types of Media (Continued)

Media Type How It Looks Description

16 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Setup

Ribbon

Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is

transferred to the media during the thermal transfer process. The media determines whether

you need to use ribbon and how wide the ribbon must be.

When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is

narrower than the media, areas of the printhead are unprotected and subject to premature wear.

When to Use Ribbon

Thermal transfer media requires ribbon for printing while direct thermal media does not.

To determine if ribbon must be used with a particular media, perform a media scratch test.

To perform a label scratch test, complete these steps:

1. Scratch the print surface of the media rapidly with your fingernail.

2. Did a black mark appear on the media?

Coated Side of Ribbon

Ribbon can be wound with the coated side on the inside or outside (Figure 10). This printer

can only use ribbon that is coated on the outside. If you are unsure which side of a particular

roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which

side is coated.

Figure 10 • Ribbon Coated on Outside or Inside

If a black mark... Then the media is...

Does not appear on the media Thermal transfer. A ribbon is required.

Appears on the media Direct thermal. No ribbon is required.

Outside Inside

Printer Setup

Ribbon

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 17

Adhesive Test

If you have labels available, perform the adhesive test to determine which side of a ribbon is

coated. This method works well for ribbon that is already installed.

To perform an adhesive test, complete these steps:

1. Peel a label from its liner.

2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.

3. Peel the label off of the ribbon.

4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?

Ribbon Scratch Test

Perform the ribbon scratch test when labels are unavailable.

To perform a ribbon scratch test, complete these steps:

1. Unroll a short length of ribbon.

2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the

ribbon in contact with the paper.

3. Scratch the inner surface of the unrolled ribbon with your fingernail.

4. Lift the ribbon from the paper.

5. Observe the results. Did the ribbon leave a mark on the paper?

If ink from the ribbon... Then...

Adhered to the label The ribbon is coated on the outer surface.

Did not adhere to

the label The ribbon is coated on the inner surface. To verify this,

repeat the test on the inner surface of the roll of ribbon.

If the ribbon... Then...

Left a mark on the paper The ribbon is coated on the outer surface.

Did not leave a mark on

the paper The ribbon is coated on the inner surface. To verify this,

repeat the test on the other surface of the roll of ribbon.

18 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Setup

Ribbon

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 19

Printer Operation

If you have completed the tasks and resolved the issues in the checklist in Before You Begin

on page 8, follow the instruction in this chapter to load and calibrate your printer and to print

configuration labels.

Contents

Loading the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Load Roll Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Print a Printer Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adjust Printhead Pressure and Toggle Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

20 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Loading the Media

This section gives you a series of instructions to load labels for a standard printer in Tear-Off

mode (Figure 11). You can use roll or fanfold media in this printer. For more information about

the types of media, see Types of Media on page 14.

• To load roll media, see Load Roll Media on page 21.

• To load fanfold media, see Load Fanfold Media on page 24.

Figure 11 • Printer Loaded in Tear-Off Mode

Caution • Be sure the printer is Off (O) if you have connected the power cable.

Printer Operation

Loading the Media

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 21

Load Roll Media

Roll media feeds through the printer from the media hanger or media supply spindle. Figure 12

identifies the components of the printer with which you need to be familiar to load roll media

in Tear-Off mode.

Figure 12 • Interior Components for Media Loading (Tear-Off Mode)

1Printhead lever

2Media guide

3Media guide roller

4Media guide on media hanger

5Media hanger

22 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Loading the Media

To load roll media, complete these steps:

1. Open the printhead.

2. See Figure 13. Slide the media guide away from the printer frame. You may need to

loosen the media guide thumb screw.

Figure 13 • Adjusting the Media Guide

3. Place the roll of media on the media hanger.

4. Push the media core toward the printer frame. Make sure that the labels are aligned with

the media core.

5. Adjust the media guide on the media hanger so it just touches but does not restrict the

media.

6. See Figure 14. Feed the media under the media guide roller and under the upper media

sensor assembly.

1Media guide

2Location of media guide thumb screw

3Media guide on media hanger

4Media hanger

Important • Be sure to thread the media under the upper media sensor assembly and the

ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor.

234

Printer Operation

Loading the Media

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 23

Figure 14 • Threading Media

7. Pull the media through under the printhead.

8. Adjust the media guide so that it just touches but does not restrict the media. The labels

should lie flat.

9. Which type of media are you using?

1Ribbon guide roller

2Upper media sensor assembly

3Media guide roller

4Media guide

5Media

If you are... Then...

Using direct thermal media Close the printhead, and then go to Print a Printer

Configuration Label on page 32.

Using thermal transfer media Go to Loading Ribbon on page 26.

Not sure Go to When to Use Ribbon on page 16.

24 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Loading the Media

Load Fanfold Media

Fanfold media feeds through either the bottom or rear access slot from outside the printer. The

media hanger and media supply spindle are not used with fanfold media.

To load fanfold labels, complete these steps:

1. Slide the printhead lever to the Open position.

2. See Figure 13 on page 22. Slide the media guide away from the printer frame. You may

need to loosen the media guide screw.

3. How do you want to feed the fanfold labels?

•From the bottom slot in the printer body.

Figure 15 shows the printer with fanfold labels loaded through the bottom slot.

Figure 15 • Fanfold Media—Bottom Loading

1Printhead lever (shown in the Open position)

2Media guide

3Fanfold labels

Printer Operation

Loading the Media

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 25

•From the rear slot in the printer body.

Figure 16 shows the printer with fanfold labels loaded through the rear slot.

Figure 16 • Fanfold Media—Rear Loading

4. See Figure 14 on page 23. Feed the media under the media guide roller and under the

upper media sensor assembly.

5. Pull the media through under the printhead.

6. Adjust the media guide so that it just touches, but does not restrict, the edge of the media.

The labels should lie flat.

7. Which type of media are you using?

1Printhead lever (shown in the Open position)

2Media guide

3Fanfold labels

Important • Be sure to thread the media under the upper media sensor assembly and the

ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor.

If you are... Then...

Using direct thermal

media Close the printhead, and then go to Print a Printer

Configuration Label on page 32.

Using thermal transfer

media Go to Loading Ribbon on page 26.

Not sure Go to When to Use Ribbon on page 16.

26 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Loading Ribbon

Before you load ribbon, make sure that the media that you are using needs ribbon. Only

thermal transfer media requires ribbon. Ribbon is not required with direct thermal media,

though it may be used to protect the printhead from abrasion. For more information, see When

to Use Ribbon on page 16.

Figure 17 shows the printer components that are mentioned in the ribbon loading procedure.

Figure 17 • Interior Components for Ribbon Loading

Figure 18 • Ribbon Path

Caution • Use ribbon that is wider than the thermal transfer media. If the printhead is not

protected by the ribbon, the resulting abrasion from the media may cause premature

printhead wear.

1Top roller

2Ribbon take-up spindle

3Ribbon supply spindle

4Ribbon dancer assembly upper roller (only on some models)

5Ribbon dancer assembly lower roller (only on some models)

6Ribbon guide roller

7Platen roller (not shown)

8Printhead lever (shown in the Closed position)

123

Printer Operation

Loading Ribbon

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 27

Create a Ribbon Leader

A ribbon leader makes it easier to load and unload ribbon. Make a leader for your ribbon roll if

it does not already have one.

To make a ribbon leader, complete these steps:

1. Unroll the ribbon about 6 in. (15 cm).

2. Tear off a strip of labels and backing about 6 in. (15 cm) long from the label roll.

3. Peel a label from the backing.

4. Overlap the ribbon and the backing with the ribbon on top, and use the label to tape them

together. This serves as a ribbon leader (Figure 19).

Figure 19 • Ribbon Leader

Load Ribbon

To load the ribbon, complete these steps:

1. See Figure 20. Align the segments of the ribbon supply spindle.

Figure 20 • Ribbon Supply Spindle Segments

2. Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it

can go.

3. If the printhead is closed, open it using the printhead lever.

28 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Loading Ribbon

4. Does your printer contain a ribbon dancer assembly?

If... Then...

No See Figure 21. Thread the ribbon under the ribbon guide roller.

Figure 21 • Loading Ribbon, No Dancer Assembly

Yes a. See Figure 22. Thread the ribbon under the upper roller of the ribbon

dancer assembly and then over the lower roller.

b. Thread the ribbon under the ribbon guide roller.

Figure 22 • Loading Ribbon through the Dancer Assembly

1Ribbon guide roller

2Ribbon dancer assembly lower roller

3Ribbon dancer assembly upper roller

Printer Operation

Loading Ribbon

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 29

5. See Figure 23. Thread the ribbon under the printhead and past the platen roller.

Figure 23 • Threading Ribbon Under the Printhead

6. Pull the ribbon leader over the printhead and above the top roller.

1Ribbon leader

2Top roller

3Printhead

4Platen roller

30 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Loading Ribbon

7. See Figure 24. Bring the ribbon under the ribbon take-up spindle, and wrap it around the

spindle counter-clockwise.

Figure 24 • Winding Ribbon around the Ribbon Take-up Spindle

8. Turn the ribbon take-up spindle counterclockwise until the ribbon stays on it, as shown.

9. Close the printhead.

1Ribbon leader

2Ribbon take-up spindle

1 2

Printer Operation

Loading Ribbon

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 31

Remove Used Ribbon

When the ribbon has run out or must be changed, remove the used ribbon from the take-up

spindle (Figure 25).

Figure 25 • Ribbon Take-Up Spindle

To remove used ribbon, complete these steps:

1. Open the printhead.

2. Has the ribbon run out?

3. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it

stops.

The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.

4. Slide the used ribbon off of the ribbon take-up spindle.

5. Align the arrow on the ribbon take-up spindle knob with the notch in the ribbon take-up

spindle.

1Used ribbon

2Ribbon take-up spindle

3Ribbon release bars

4Notch in ribbon take-up spindle

5Arrow on ribbon take-up spindle

6Ribbon release knob

1 2 3

If the ribbon... Then

Ran out Continue with the next step.

Did not run out Tear or cut the ribbon as close to the ribbon take-up spindle

as possible.

Caution • Do not cut through the ribbon that is on the

take-up spindle because you may damage the spindle.

Use the ribbon release knob to slide the ribbon off of the

spindle.

32 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Print a Printer Configuration Label

When you have loaded the media and ribbon (if necessary), print a configuration label as a

record of your printer’s current settings. Keep the label to use when troubleshooting printing

problems.

To print a configuration label, complete these steps:

1. Connect the power cord to the power connection on the back of the printer.

2. To confirm the power connection, turn the printer On (I).

The printer performs the power-up self test (POST). When the test is complete, PRINTER

READY displays on the front panel LCD.

3. Does the front panel LCD display PRINTER READY?

4. Turn the printer Off (O).

5. Press and hold CANCEL while turning the printer On (I).

6. Release CANCEL when the DATA light turns off (approximately five seconds).

The configuration label prints (Figure 26).

7. Did the label print?

Caution • For personal and equipment safety, always use an approved three-conductor

power cord specific to the region or country intended for installation. This cord must use

an IEC 320 female connector and the appropriate region-specific three-conductor

grounded plug configuration.

If... Then...

Yes Continue with the next step.

No Go to Troubleshooting on page 125.

If a configuration

label... Then...

Printed Connect the printer to your data source. Communication can be

handled in many different ways. More information about the

options is available in Select a Communication Interface

on page 12.

Did not print Sensors out of position is a common cause of printing problems.

Refer to Adjust Media Sensors on page 37. For additional

assistance, refer to Troubleshooting on page 125.

Printer Operation

Print a Printer Configuration Label

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 33

Figure 26 • Printer Configuration Label

34 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Print a Network Configuration Label

If you are using a print server, you can print a network configuration label after the printer is

connected to the network.

To print a network configuration label, complete these steps:

1. On the front panel, press SETUP/EXIT.

2. Use the left or right oval to scroll through the parameters until you reach LIST

NETWORK.

3. Press the right oval to confirm printing.

A network configuration label prints (Figure 27). An asterisk designates whether the

wired or wireless print server is active. If no wireless print server is installed, the wireless

portion of the label does not print.

Figure 27 • Network Configuration Label (With a Wireless Print Server Installed)

asterisk

indicating

the active

print server

Printer Operation

Calibrate the Printer

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 35

Calibrate the Printer

Calibrate the printer when it is first put into service. Calibration allows the printer to establish

the proper settings for the specific media and ribbon used in your application. You may

calibrate the printer at other times as needed. Table 5 shows the different methods for

calibration.

Table 5 • Types of Calibration

Type of Calibration Description When/How It Occurs

Auto-calibration The printer automatically sets the

value it detects for the spaces

between labels.

Occurs at the following times:

• When the printer is first turned on

if CALIBRATION is selected for

MEDIA POWER UP (see Media

Power Up on page 54)

• When the printer feeds media after

the printhead is closed if

CALIBRATION is selected for

HEAD CLOSE (see Head Close

on page 54).

• As part of both the sensor profile

and media and ribbon sensor

calibration procedures.

Long (Standard)

Calibration The printer does the following:

• feeds media and ribbon

• sets the values it detects for media

length, media type (continuous or

non-continuous), and print mode

(thermal transfer or direct thermal)

• updates the sensor values

To perform a long calibration, do one

of the following:

• Press PAUSE on the front panel to

pause the printer, and then press

CALIBRATE.

• Select CALIBRATION for the

MEDIA POWER UP or HEAD

CLOSE parameter (see Media

Power Up on page 54 or Head

Close on page 54).

Short Calibration The printer calibrates using the

current sensor values rather than

detecting the spaces between labels

and resetting the sensors. This

calibration sequence uses fewer

labels than the long calibration

sequence, but it is less reliable

because the values that are stored in

the sensors could be incorrect.

Select SHORT CAL for the MEDIA

POWER UP or HEAD CLOSE

parameter (see Media Power Up

on page 54 or Head Close

on page 54).

36 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Calibrate the Printer

Sensor Profile

Calibration The printer auto-calibrates and prints

a media sensor profile. Select the SENSOR PROFILE

option on the front panel. See Sensor

Profile on page 49 for instructions.

Media and Ribbon

Sensor Sensitivity

Calibration

One of the most common

adjustments to printer settings. The

printer resets the sensitivity of the

sensors to detect correctly the media

and ribbon that you are using. If you

change the type of ribbon and/or

media, you might need to reset the

sensitivity of the media and ribbon

sensors. When the sensors are at their

new sensitivity, the printer performs

an auto-calibration.

Select the MEDIA AND RIBBON

CALIBRATE option on the front

panel. See Calibrate Media and

Ribbon Sensors on page 50 for

instructions.

Table 5 • Types of Calibration (Continued)

Type of Calibration Description When/How It Occurs

Printer Operation

Adjust Media Sensors

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 37

Adjust Media Sensors

The transmissive sensor consists of two sections: a light source (the lower media sensor) and a

light sensor (the upper media sensor). The media passes between the two.

Adjust these sensors only when the printer cannot detect the top of the label. The front panel

LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in

the printer.

To adjust the upper media sensor for the inside half of the media, complete

these steps:

1. Remove the ribbon (if ribbon is used).

2. Locate the upper media sensor (Figure 28). The upper media sensor eye is directly below

the adjustment screw head.

Figure 28 • Upper Media Sensor Location

3. Using a Phillips-head screwdriver, slightly loosen the upper media sensor adjustment

screw.

4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired

position (for non-continuous media with a notch or hole in the media, the sensor must be

directly above the notch or hole).

5. Tighten the adjustment screw to secure the upper media sensor.

Note • The upper media sensor can be positioned along the inside half of the media (the side

closest to the back of the printer) or the outside half of the media (the side farthest from the

back of the printer).

1Upper media sensor adjustment screw

2Upper media sensor

38 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Adjust Media Sensors

To adjust the upper media sensor for the outside half of the media:

1. Remove the ribbon (if ribbon is used).

2. Locate the upper media sensor. The upper media sensor eye is directly below the

adjustment screw head.

3. Using a Phillips-head screwdriver, remove the upper media sensor adjustment screw.

4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the

outside slot. Carefully pull the wires through the cable tie. You may need to set aside the

sensor wire cover if the adjustment is too far to the outside.

5. Replace and slightly tighten the adjustment screw.

6. Slide the upper media sensor along the slot to the desired position (for non-continuous

media with a notch or hole in the media, the sensor must be directly above the notch or

hole).

7. Tighten the adjustment screw.

8. Make sure that the wires are routed back into the groove of the media sensor bracket.

To adjust the lower media sensor, complete these steps:

1. Locate the lower media sensor assembly under the rear roller (Figure 29). The sensor is a

spring clip holding a circuit board.

Figure 29 • Lower Media Sensor Location

2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as

needed (wires should have a little slack).

3. If you move the sensor inward and a large loop of wire develops, remove the electronics

cover from the side of the printer, and gently pull the wires through. Clamp the wires so

that they do not touch any drive belts.

1Lower media sensor

Printer Operation

Adjust Printhead Pressure and Toggle Position

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 39

Adjust Printhead Pressure and Toggle Position

Printhead pressure is one factor that affects print quality. If the toggle pressure is too light or

uneven, the labels and ribbon may slip.

Toggle Position Adjustment

You may need to adjust the toggles if printing is too light on one side or if thick labels are used.

To position the toggles, complete these steps:

1. Loosen the locking nuts at the top of the toggle assemblies (Figure 31).

Figure 30 • Adjusting Toggle Assembly Positions

2. Slide the toggles until they provide even pressure on the media. For extremely narrow

media, position one toggle over the center of the labels, and decrease the pressure on the

unused toggle.

3. Tighten the locking nuts.

Important • Print quality depends on the labels and ribbon used as well as the toggle pressure.

Make sure that your labels and ribbon are right for your application.

•Direct thermal media does not need ribbon.

•Thermal transfer media needs ribbon.

1Locking nuts

40 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Printer Operation

Adjust Printhead Pressure and Toggle Position

Printhead Pressure Adjustment

If positioning the toggles properly does not solve the problem, adjust printhead pressure.

Maximize printhead life by using the lowest pressure that produces the desired print quality.

To adjust printhead pressure, complete these steps:

1. Print some labels at 2.4 in. (61 mm) per second by running the PAUSE S elf Tes t

on page 137.

2. While printing labels, use the front panel controls to lower the darkness setting until the

labels are printing gray instead of black.

3. Loosen the upper knurled nuts on the toggle assemblies (Figure 31).

Figure 31 • Adjusting Printhead Pressure

4. Some media types require higher pressure to print well. For these media types, increase or

decrease pressure using the lower knurled nuts until the left and right edges of the printed

area are equally dark.

5. Increase the darkness level using the front panel controls until the printing is clear.

6. Tighten the upper knurled nuts.

Caution • Observe proper electrostatic safety precautions when handling any static-

sensitive components such as circuit boards and printheads.

1Upper knurled nuts

2Lower knurled nuts

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 41

Front Panel Controls

This chapter describes the function of the front panel.

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

ZebraNet®Wired and Wireless Print Server LCD Displays. . . . . . . . . . . . . . . . . . . . . 60

RFID LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

42 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Overview

After you have installed media and ribbon and printed a configuration label, you can change

the printer’s settings using the front panel controls. For an overview of the front panel,

including descriptions of the buttons and lights, see Front Panel on page 3. If you need to

restore the printer to its factory default settings, see FEED and PAUSE Self Test on page 139.

Many printer settings may be controlled by your printer’s driver or label preparation software.

Refer to the driver or software documentation for more information.

Enter Setup Mode

To enter Setup Mode, complete these steps:

1. Press SETUP/EXIT to enter Setup Mode.

2. Press either NEXT/SAVE or PREVIOUS to scroll through the parameters.

Exit Setup Mode

To leave Setup Mode, complete these steps:

1. Press SETUP/EXIT.

The LCD displays SAVE CHANGES.

2. Press the left or right oval to display the save options (Table 6).

3. Press NEXT/SAVE to select the displayed choice.

When the configuration and calibration sequence is done, PRINTER READY displays.

Table 6 • Save Options When Leaving Setup Mode

LCD Display Description

PERMANENT Permanently saves the changes. Values are stored in the printer even when

power is turned off.

TEMPORARY Saves the changes until you change them again or until power is turned off.

CANCEL Cancels all changes from the time you pressed SETUP/EXIT except the

darkness and tear-off settings (if they were changed).

LOAD DEFAULTS Sets all parameters other than the network settings back to the factory defaults.

To see the factory default values, see Front Panel LCD on page 44.

Note • Loading factory defaults causes the printer to auto-calibrate.

LOAD LAST SAVE Loads values from the last permanent save.

DEFAULT NET Sets the wired and wireless network settings back to factory defaults.

Front Panel Controls

Password-Protected Parameters

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 43

Password-Protected Parameters

Certain parameters are password-protected by factory default, including the communication

parameters.

The first attempt to change a password-protected parameter (pressing one of the ovals)

requires you to enter a four-digit password at the ENTER PASSWORD display. The left oval

changes the selected digit position; the right oval increases the selected digit value. After

entering the password, press NEXT/SAVE. The parameter you wish to change is displayed.

If the password was entered correctly, you can now change the value.

The first time that you attempt to change a password-protected parameter, the printer displays

ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit

password. After you have entered the password correctly, you do not have to enter it again

unless you leave Setup Mode by pressing SETUP/EXIT or by turning the printer Off (O).

To Enter a Password for a Password-Protected Parameter, complete

these steps:

1. At the password prompt, use the left oval to change the selected digit position.

2. When you have selected the digit that you wish to change, use the right oval to increase

the selected digit value. Repeat these two steps for each digit of the password.

3. After entering the password, press NEXT/SAVE.

The parameter you selected to change is displayed. If the password was entered correctly,

you can change the value.

Default Password Value

The default password value is 1234. The password can be changed using the ^KP (Define

Password) ZPL II instruction or through ZebraLink™ WebView (ZebraNet®PrintServer II

required).

Disable the Password Protection Feature

You can disable the password protection feature so that it no longer prompts you for a

password. To do this, set the password to 0000 by sending the ZPL/ZPL II command ^KPØ to

the printer. To reenable the password-protection feature, send the command ^KPx, where x

can be any number from 1 to 9999.

Note • If the parameters are set incorrectly, the printer may function unpredictably.

44 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

Use the LCD display on the front panel to adjust printer settings. The tables in this section

show parameters in the order in which they are displayed when you press NEXT/SAVE after

entering setup mode. Throughout this process, press NEXT/SAVE to continue to the next

parameter, or press PREVIOUS to return to the previous parameter in the cycle.

Standard LCD Displays

Table 7 lists the standard parameters displayed on all models of this printer. Additional

parameters may appear when different options are installed in the printer. See

ZebraNet®Wired and Wireless Print Server LCD Displays on page 60 and RFID LCD

Displays on page 62 for more parameters.

Table 7 • Standard LCD Displays (Page 1 of 16)

Parameter Action/Explanation

DARKNESS Adjusting Print Darkness

Darkness settings depend on a variety of factors, including ribbon type, labels, and

the condition of the printhead. You may adjust the darkness for consistent high-

quality printing.

If printing is too light, or if there are voids in printed areas, you should increase the

darkness. If printing is too dark, or if there is spreading or bleeding of printed areas,

you should decrease the darkness. Darkness settings also may be changed by the

driver or software settings.

The FEED Self Test described in FEED Self Test on page 138 can also be used to

determine the best darkness setting. Because the darkness setting takes effect

immediately, you can see the results on labels that are currently printing.

Important • Set the darkness to the lowest setting that provides good print quality.

If the darkness is set too high, the ink may smear, the ribbon may burn through, or

the printhead may wear prematurely.

• Press the right oval to increase darkness.

• Press the left oval to decrease darkness.

Default: +4

Range: 0 to +30.0

PRINT SPEED Adjusting Print Speed

Slower print speeds typically yield better print quality. Print speed changes take

effect upon exiting the menu mode.

• Press the right oval to increase print speed.

• Press the left oval to decrease print speed.

Default: 2 ips

Range: 2 ips to +12 ips (depends on specific printer)

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 45

TEAR OFF Adjusting the Tear-Off Position

This parameter establishes the position of the labels over the tear-off/peel-off bar

after printing.

Each press of an oval adjusts the tear-off position by four dot rows.

• Press the right oval to increase value.

• Press the left oval to decrease value.

Default: +0

Range: –120 to +120

PRINT MODE Selecting Print Mode

Print mode settings tell the printer the method of label delivery that you wish to use.

Be sure to select a print mode that your hardware configuration supports because

some of the selections displayed are for optional printer features.

• Press either oval to display choices.

Default: Tear-Off

Selections: Tear-Off, Peel-Off, Cutter, Applicator, Rewind

Note • Only Tear-Off mode is supported.

MEDIA TYPE Setting Media Type

This parameter tells the printer the type of media that you are using. Selecting

continuous media requires that you include a label length instruction in your label

format (^LLxxxx if you are using ZPL or ZPL II).

When non-continuous media is selected, the printer feeds media to calculate label

length (the distance between two recognized registration points of the inter-label

gap, webbing, or alignment notch or hole).

• Press either oval to display choices.

Default: Non-Continuous

Selections: Continuous, Non-Continuous

SENSOR TYPE Setting the Sensor Type

This parameter tells the printer whether you are using media with a web (gap/space

between labels, notch, or hole) to indicate the separations between labels or if you

are using media with a black mark printed on the back. If your media does not have

black marks for registration on the back, leave your printer at the default (web).

• Press either oval to display other choices.

Default: WEB

Selections: WEB, MARK

Table 7 • Standard LCD Displays (Page 2 of 16)

Parameter Action/Explanation

46 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

PRINT METHOD Selecting Print Method

The print method parameter tells the printer the method of printing that you wish to

use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and

ribbon).

• Press either oval to display choices.

Default: THERMAL-TRANS.

Selections: THERMAL-TRANS., DIRECT-THERMAL

Note • Selecting direct thermal when using thermal transfer media and ribbon

creates a printer error condition, but printing continues.

PRINT WIDTH Setting Print Width

Print width determines the printable area across the width of the label.

To change value shown:

1. Press the left oval to move the cursor.

2. Press the right oval to increase the value of the digit.

Note • The printer does not accept any value larger than the maximum print width

listed in General Specifications on page 144.

To change the unit of measurement:

a. Press the left oval until the unit of measurement is active.

b. Press the right oval to toggle to a different unit of measure (mm, inches,

or dots).

Default Range: The default and range of acceptable values vary depending on the

printer. See General Specifications on page 144 for further information about the

ranges available for your model.

MAXIMUM LENGTH Setting Maximum Length

Maximum length is used in conjunction with the calibration procedure. The value

of this setting is the maximum label length that is used during the media portion of

the calibration process. Only a few labels are required to set media sensors. Always

set the value that is at least 1 in. (25.4 mm) longer than the longest label to be used

on the printer.

• To increase the value, press the right oval.

• To decrease the value, press the left oval.

Default Range: The default and range of acceptable values vary depending on your

printer’s configuration. Values are adjustable in 1 in. (25.4 mm) increments.

Table 7 • Standard LCD Displays (Page 3 of 16)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 47

EARLY WARNING Setting Early Warning

When this parameter is enabled, the printer provides warnings when labels or

ribbons are running low or when the printhead needs to be cleaned.

Note • Labels per roll and ribbon length need to be updated when beginning use of

the Early Warning System. Also, the printer does not make any adjustments when

power is turned off and on.

• Press the right or left oval to display other choices.

Default: MEDIA DISABLED, MAINTENANCE OFF

Selections: MEDIA DISABLED, MEDIA ENABLED, MAINTENANCE OFF,

MAINTENANCE ON

To change the Early Warning settings,

1. When the LCD displays EARLY WARNING, press the right or left oval until

the desired setting is listed on the LCD. (If you are prompted for a password,

enter your password using the instructions in Password-Protected Parameters

on page 43.)

2. Press NEXT/SAVE to access the next early warning option.

3. Repeat this process to set the early warning for ribbon or maintenance

(printhead cleaning).

When the printer detects that less than 15% of the labels or ribbon remain,

WARNING MEDIA LOW appears on the LCD. If the alert function has been

enabled, an alert is also sent. When the printhead is opened then closed after a

media or ribbon warning has been received, the LCD prompts with MEDIA

REPLACED?. Press the right oval to select YES to clear the warning and reset

the label counter.

When setting the Early Warning for maintenance, the LCD prompts HEAD

CLEAN?.

4. Press the right oval to select YES.

5. Press SETUP/EXIT to exit setup mode.

6. Press NEXT/SAVE to save changes.

LABELS PER ROLL Setting Labels Per Roll

This parameter needs to be updated when setting the Early Warning System so the

printer can provide early warnings when labels are running low.

• Press the right or left oval to display other choices.

Default: 900 labels

Range: 100 labels to 9999 labels

LIST FONTS List Fonts

• Press the right oval to print a label that lists the available fonts in the printer,

including standard printer fonts plus any optional fonts. Fonts may be stored in

RAM, Flash memory, font EPROMs, or font cards.

LIST BAR CODES List Bar Codes

• Press the right oval to print a label that lists the available bar codes in the printer.

Table 7 • Standard LCD Displays (Page 4 of 16)

Parameter Action/Explanation

48 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

LIST IMAGES List Images

• Press the right oval to print a label that lists the available images stored in the

printer’s RAM, Flash memory, optional EPROM, or optional memory card.

LIST FORMATS List Formats

• Press the right oval to print a label that lists the available formats stored in the

printer’s RAM, Flash memory, optional EPROM, or optional memory card.

LIST SETUP List Setup

• Press the right oval to print a label that lists the current printer configuration.

(Same label as shown in Print a Printer Configuration Label on page 32.)

LIST NETWORK List Network Settings

This selection is used to print a network configuration label, which lists the settings

for the wired ZebraNet PrintServer II (PSII) and the ZebraNet Wireless Print Server

(if installed).

• Press the right oval to print a label that lists the current network configuration.

(Same label as shown in Print a Network Configuration Label on page 34.)

LIST ALL List All

• Press the right oval to print labels that list the available fonts, bar codes, images,

formats, and the current printer and network configurations.

FORMAT CARD

A: B: Format Memory Card

Caution • Perform this operation only when it is necessary to erase all

previously stored information from the memory card.

1. When the LCD displays INITIALIZE CARD, press the left oval to select the

A memory (internal CompactFlash) or the right oval to select B memory

(PCMCIA card). (If you are prompted for a password, enter your password

using the instructions in Password-Protected Parameters on page 43.)

The front panel LCD asks ARE YOU SURE?.

2. Do you wish to continue?

• Press the left oval to select NO to cancel the request and return to

INITIALIZE CARD prompt.

• Press the right oval to select YES and begin initialization.

FORMATTING CARD displays.

When formatting is complete, INITIALIZE CARD displays.

Note • Depending on the amount of memory in the memory card, initialization may

take up to three minutes to complete.

Table 7 • Standard LCD Displays (Page 5 of 16)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 49

INIT FLASH MEM Initialize Flash Memory

Caution • Perform this operation only when it is necessary to erase all

previously stored information from Flash memory.

1. When the LCD displays INITIALIZE CARD, press the right oval to select

YES. (If you are prompted for a password, enter your password using the

instructions in Password-Protected Parameters on page 43.)

The LCD asks INITIALIZE FLASH.

2. Press the right oval to select YES.

The LCD asks ARE YOU SURE?.

3. Do you wish to continue?

• Press the left oval to select NO to cancel the request and return to the INIT

FLASH MEM prompt.

• Press the right oval to select YES and begin initialization.

When formatting is complete, INIT FLASH MEM displays.

SENSOR PROFILE Sensor Profile

The media sensor profile may be used to troubleshoot registration problems that

may be caused when the media sensor detects preprinted areas on the media or

experiences difficulty in determining web location.

• Press the right oval to start this standard calibration procedure and print a media

sensor profile.

Figure 32 shows a media sensor profile. If the sensitivity of the media and/or ribbon

sensors must be adjusted, use Calibrate Media and Ribbon Sensors on page 50 to

adjust the media and ribbon sensor sensitivity.

Figure 32 • Media Sensor Profile

Table 7 • Standard LCD Displays (Page 6 of 16)

Parameter Action/Explanation

50 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

MEDIA AND

RIBBON

CALIBRATE

Calibrate Media and Ribbon Sensors

Use this procedure to adjust sensitivity of media and ribbon sensors.

Important • This procedure must be followed exactly as presented. All of the steps

must be performed even if only one of the sensors requires adjustment. You may

press the left oval at any step in this procedure to cancel the procedure.

1. Press the right oval to start the calibration procedure.

The LOAD BACKING prompt displays.

2. Open the printhead.

3. Remove approximately 8 in. (203 mm) of labels from the backing, and pull the

media into the printer so that only the backing is between the media sensors.

4. Leave the printhead open.

5. Press the right oval to continue.

The REMOVE RIBBON prompt displays.

6. Remove the ribbon.

7. Close the printhead.

8. Press the right oval to continue.

The message CALIBRATING PLEASE WAIT displays.

The printer adjusts the scale (gain) of the signals that it receives from the media

and ribbon sensors. On the sensor profile, this essentially corresponds to moving

the peak of the graph up or down to optimize the readings for your application.

When calibration is complete, RELOAD ALL displays.

9. Open the printhead and pull the media forward until a label is positioned under

the media sensor.

10. Reload the ribbon.

11. Close the printhead.

12. Press the right oval to continue.

The printer does a calibration equivalent to pressing CALIBRATE; during this

process, the printer determines the label length. To see the new readings on the

new scale, print a sensor profile.

PARALLEL COMM Setting Parallel Communications

Select the communications port that matches the one being used by the host

computer.

• Press the right or left oval to display other choices.

Default: BIDIRECTIONAL

Selections: BIDIRECTIONAL, UNIDIRECTIONAL, OR TWINAX/COAX

SERIAL COMM Setting Serial Communications

Select the communications port that matches the one being used by the host

computer.

• Press the right or left oval to display other choices.

Default: RS-232

Selections: RS-232, RS-422/485, RS485MULTIDROP

Table 7 • Standard LCD Displays (Page 7 of 16)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 51

BAUD Setting Baud

The baud setting of the printer must match the baud setting of the host computer for

accurate communications to take place. Select the value that matches the one being

used by the host computer.

• Press the right or left oval to display other choices.

Default: 9600

Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400,

57600, 115200

DATA BITS Setting Data Bits

The data bits of the printer must match the data bits of the host computer for

accurate communications to take place. Set the data bits to match the setting being

used by the host computer.

Note • Code Page 850 requires the data bits to be set to 8 bits.

• Press the right or left oval to display other choices.

Default: 8BITS

Selections: 7BITS, 8BITS

PARITY Setting Parity

The parity of the printer must match the parity of the host computer for accurate

communications to take place. Select the parity that matches the one being used by

the host computer.

• Press the right or left oval to display other choices.

Default: NONE

Selections: NONE, ODD, EVEN

HOST HANDSHAKE Setting Host Handshake

The handshake protocol of the printer must match the handshake protocol of the

host computer for proper communications to take place. Select the handshake

protocol that matches the one being used by the host computer.

• Press the right or left oval to display other choices.

Default: XON/XOFF

Selections: XON/XOFF, DSR/DTR, RTS/CTS

PROTOCOL Setting Protocol

Protocol is a type of error checking system. Depending on the selection, an

indicator may be sent from the printer to the host computer signifying that data has

been received. Select the protocol that is requested by the host computer. Further

details on protocol can be found in the ZPL II Programming Guide.

• Press the right or left oval to display other choices.

Default: NONE

Selections: NONE, ZEBRA, ACK_NAK

Note • Zebra is the same as ACK_NAK, except that Zebra response messages are

sequenced. If Zebra is selected, the printer must use DSR/DTR host handshake

protocol.

Table 7 • Standard LCD Displays (Page 8 of 16)

Parameter Action/Explanation

52 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

NETWORK ID Setting Network ID

Network ID is used to assign a unique number to a printer used in an RS-422/RS-

485 network. This gives the host computer the means to address a specific printer. If

the printer is used in an RS-422/RS-485 network, you must select a network ID

number. This does not affect TCP/IP or IPX networks.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 000

Range: 000 to 999

COMMUNICATIONS Setting Communications Mode

The communication diagnostics mode is a troubleshooting tool for checking the

interconnection between the printer and the host computer. When DIAGNOSTICS

is selected, all data sent from the host computer to the printer is printed as straight

ASCII characters, with the hex value below the ASCII text. The printer prints all

characters received, including control codes, like CR (carriage return). A sample

printout is shown in Communications Diagnostics Test on page 139.

Notes on diagnostic printouts are:

• FE indicates a framing error.

• OE indicates an overrun error.

• PE indicates a parity error.

• NE indicates noise.

1. Press the right or left oval to toggle between the choices.

2. For any errors, check that your communication parameters are correct.

3. Set the print width equal to or less than the label width used for the test. See

Label Specifications on page 148 for more information.

Default: NORMAL MODE

Selections: NORMAL MODE, DIAGNOSTICS

CONTROL PREFIX Control Prefix Character

The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL

II control instruction.

Note • Do not use the same hex value for the control, format, and delimiter

character. The printer must see different characters to work properly.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 7E (tilde—displayed as a black square)

Range: 00 to FF

Table 7 • Standard LCD Displays (Page 9 of 16)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 53

FORMAT PREFIX Format Prefix Character

The format prefix is a two-digit hex value used as a parameter place marker in

ZPL/ZPL II format instructions. The printer looks for this hex character to indicate

the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide

Volume I for more information.

Note • Do not use the same hex value for the control, format, and delimiter

character. The printer must see different characters to work properly.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 5E (caret)

Range: 00 to FF

DELIMITER CHAR Delimiter Character

The delimiter character is a two-digit hex value used as a parameter place marker in

ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for

more information.

Note • Do not use the same hex value for the control, format, and delimiter

character. The printer must see different characters to work properly.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 2C (comma)

Range: 00 to FF

ZPL MODE Selecting ZPL Mode

The printer remains in the selected mode until it is changed by this front panel

instruction or by using a ZPL/ZPL II command. The printer accepts label formats

written in either ZPL or ZPL II, eliminating the need to rewrite any ZPL formats

that already exist. See the ZPL II Programming Guide for more information on the

differences between ZPL and ZPL II.

• Press the right or left oval to display other choices.

Default: ZPL II

Selections: ZPL II, ZPL

Table 7 • Standard LCD Displays (Page 10 of 16)

Parameter Action/Explanation

54 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

MEDIA POWER UP Media Power Up

This parameter sets the action of the labels when the printer is turned on.

• Press the right or left oval to display the choices.

Note • For best results with RFID labels, set this parameter to FEED or

LENGTH.

Default: CALIBRATION

Selections:

•FEED—feeds the labels to the first registration point.

•CALIBRATION—determines the length of the label and adjusts the sensor

settings.

•LENGTH—In continuous mode, feeds the last stored label length. In

non-continuous mode, calibrates based on the maximum label length setting

(see Setting Maximum Length on page 46).

•SHORT CAL—calibrates label length using the current sensor settings.

•NO MOTION—the media does not move. You must press FEED to cause

the printer to resynch to the start of the next label.

HEAD CLOSE Head Close

This parameter sets the action of the labels when the printhead is closed.

• Press the right or left oval to display the choices.

Note • For best results with RFID labels, set this parameter to FEED or

LENGTH.

Default: CALIBRATION

Selections:

•FEED—feeds the labels to the first registration point.

•CALIBRATION—determines the length of the label and adjusts the sensor

settings.

•LENGTH—In continuous mode, feeds the last stored label length. In

non-continuous mode, calibrates based on the maximum label length setting

(see Setting Maximum Length on page 46).

•SHORT CAL—calibrates label length using the current sensor settings.

•NO MOTION—the media does not move. You must press FEED to cause

the printer to resynch to the start of the next label.

Table 7 • Standard LCD Displays (Page 11 of 16)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 55

BACKFEED Backfeed Sequence

This parameter establishes when and how much label backfeed occurs after a label

is removed or cut in Peel-Off, Cutter, and Applicator modes. It has no effect in

Rewind or Tear-Off modes. This parameter setting can be superseded by the ~JS

instruction when received as part of a label format (see the ZPL II Programming

Guide).

Note • The difference between the value entered and 100% establishes how much

backfeed occurs before the next label prints. For example, a value of 40 means that

40% of the backfeed takes place after the label is removed or cut. The remaining

60% takes place before the next label prints. A value of BEFORE means that all

backfeed takes place before the next label prints.

• Press the right or left oval to display other choices.

Default: DEFAULT (90%)

Selections: DEFAULT, AFTER, OFF, BEFORE, 10%, 20%, 30%, 40%, 50%,

60%, 70%, 80%

LABEL TOP Adjusting Label Top Position

The label top position adjusts the print position vertically on the label. Positive

numbers adjust the label top position further down the label (away from the

printhead), negative numbers adjust the position up the label (toward the printhead).

The displayed value represents dots.

• To increase the value, press the right oval.

• To decrease the value, press the left oval.

Default: +0

Range: –120 to +120 dot rows

LEFT POSITION Adjusting Left Position

This parameter establishes how far from the left edge of a label the format begins to

print by adjusting horizontal positioning on the label. Positive numbers adjust the

printing to the left by the number of dots selected; negative numbers shift printing

to the right.

The displayed value represents dots.

1. Press the left oval to move the cursor.

2. Press the right oval to change between + and to increase the value of the digit.

3. For a negative value, enter the value before changing to the minus sign.

Default: 0000

Range: –9999 to +9999

Table 7 • Standard LCD Displays (Page 12 of 16)

Parameter Action/Explanation

56 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

HEAD TEST COUNT Setting the Head Test Count

The printer periodically performs a test of the printhead functionality, called a

printhead test or head test. This parameter establishes how many labels are

printed between these internal tests.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 0000 (disables the test)

Range: 0000 to 9999

HEAD RESISTOR Setting the Head Resistor Value

Caution • This parameter should be changed only by qualified service

personnel. Do not set the value higher than that shown on the printhead.

Setting a higher value may damage the printhead.

This value has been preset at the factory to match the resistance value of the

printhead. It does not need to be changed unless the printhead or the main logic

board is replaced.

1. Look on the printhead for the label that shows the resistance value (Ωvalue).

2. Press the left oval to move to the next digit position.

3. Press the right oval to increase the value of the digit.

Initial Value: Factory-set to match the printhead shipped with your printer.

Default Value: 0500

Range: 0500 to 2500

VERIFIER PORT Setting the Verifier Port

The auxiliary port is used to determine how the printer reacts to the online verifier.

The three operating conditions for this port are:

•OFF: The verifier port is off.

•VER-RPRNT ERR: Label reprinted if verifier detects an error. If a bar code

is near the upper edge of the label, the label is fed out far enough to be verified

and then backfed to allow the next label to print and be verified.

•VER-THRUPUT: Allows greatest throughput but may not indicate a

verification error immediately upon detection. May print from one to three

labels before an error is recognized and printing stops.

• Press the right or left oval to display other choices.

Default: OFF

Selections: OFF, VER-RPRNT, VER-THRUPUT

For more information on the operation of the optional verifier, see the

documentation provided with that option.

Table 7 • Standard LCD Displays (Page 13 of 16)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 57

APPLICATOR PORT Setting the Applicator Port

Determines the action of the applicator port.

Note • Set this value as suggested by the applicator manufacturer.

•Off: The applicator port is off.

•Mode 1: Asserts the ~END_PRINT signal low while the printer is moving the

label forward.

•Mode 2: Asserts the ~END_PRINT signal high while the printer is moving

the label forward.

•Mode 3: Asserts the ~END_PRINT signal low for 20 milliseconds when a

label has been completed and positioned. Not asserted during continuous

printing modes.

•Mode 4: Asserts the ~END_PRINT signal high for 20 milliseconds when a

label has been completed and positioned. Not asserted during continuous

printing modes.

• Press the right or left oval to display other choices.

Default: OFF

Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4

START PRINT SIG Start Print Signal

This parameter determines how the printer reacts to the Start Print Signal input on

pin 3 of the applicator interface connector at the rear of the printer.

•In Pulse Mode, labels print when the signal transitions from HIGH to LOW.

•In Level Mode, labels print as long as the signal is asserted LOW.

Caution • Start Print Signal is set by the applicator manufacturer and should not

be changed unless the factory defaults have been reloaded. The printer must be

returned to its designated setting for it to work properly.

•Press the right or left oval to display other choices.

Default: PULSE MODE

Selections: PULSE MODE, LEVEL MODE

Table 7 • Standard LCD Displays (Page 14 of 16)

Parameter Action/Explanation

58 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

RESYNCH MODE Resynch Mode

This parameter determines how the printer reacts if the label synchronization is lost

and the label top is not where expected.

•Feed Mode—If the label top is not where expected, the printer feeds a blank

label to find the label top position.

•Error Mode—If the label top is not where expected, the printer stops, enters

Pause Mode, displays the message Error Condition Feed Label,

flashes the ERROR light, and asserts the Service Required signal (pin 10 on

the Applicator Interface Connector).

To resynch the media to the top of the label in Error Mode, press PAUSE to exit

Pause Mode. The ERROR light stops flashing, and the Service Required signal

is deactivated. The action of the printer is determined by the Head Close

configuration selection (see Head Close on page 54).

• Press the right or left oval to toggle between choices.

Default: FEED MODE

Selections: FEED MODE, ERROR MODE

WEB S. These parameters are automatically set during the calibration procedure. They

should be changed only by a qualified service technician. See the Maintenance

Manual for more information on these parameters.

•Press NEXT/SAVE to scroll through these parameters.

MEDIA S.

RIBBON S.

TAKE LABEL

MARK S.

MARK MED S.

MEDIA LED

RIBBON LED

MARK LED

LCD ADJUST Adjust LCD Contrast

This parameter allows you to adjust the contrast of your LCD if it is difficult to

read.

1. Press the left oval to move the cursor.

2. Press the right oval to toggle +/- or to increase the value of the digit.

Range: 00 to 19

FORMAT CONVERT Select Format Conversion Factor

Selects the bitmap scaling factor. The first number is the original dots per inch (dpi)

value; the second, the dpi to which you would like to scale.

Note • Not applicable on all printers.

• Press the right or left oval to display other choices.

Default: None

Selections: None, 150 → 300, 150 → 600, 200 → 600, 300 → 600

Table 7 • Standard LCD Displays (Page 15 of 16)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 59

IDLE DISPLAY Select Idle Display

This parameter selects the LCD options for the real-time clock.

Note • If the default value is not selected, pressing either oval briefly displays the

firmware version of the printer.

• Press the right or left oval to display other choices.

Default: FW (firmware) VERSION

Selections: FW VERSION, MM/DD/YY (24 HR), MM/DD/YY (12 HR),

DD/MM/YY (24 HR), DD/MM/YY (12 HR)

RTC DATE Set RTC (Real-time clock) Date

This parameter allows you to set the date following the convention selected in

IDLE DISPLAY.

1. Press the left oval to move to the next digit position.

2. Press the right oval to change the value of the digit.

RTC TIME Set RTC (Real-time clock) Time

This parameter allows you to set the time following the convention selected in

IDLE DISPLAY.

1. Press the left oval to move to the next digit position.

2. Press the right oval to change the value of the digit.

LANGUAGE Selecting the Display Language

This parameter allows you to change the language used on the LCD.

• Press the right or left oval to display other choices.

Default: ENGLISH

Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,

NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2, DUTCH,

FINNISH, JAPANESE

Table 7 • Standard LCD Displays (Page 16 of 16)

Parameter Action/Explanation

60 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

ZebraNet®Wired and Wireless Print Server LCD Displays

The menu options shown in Table 8 display only if you have the ZebraNet PrintServer II, or

10/100 PrintServer, or Wireless Print Server installed.

Table 8 • Print Server LCD Displays

Parameter Action/Explanation

LOAD LAN FROM?1This parameter, which serves the same function as the ^NP ZPL command, specifies

whether to use the printer’s or the print server’s IP settings at bootup.

Accepted Values: PRINTER, PRINTSERVER

Default Value: PRINTER

WIRED PS

CHECK?1This parameter, which serves the same function as the ^NB ZPL command, tells the

printer whether to search for a wired print server at bootup.

Accepted Values: YES, NO

Default Value: NO

IP PROTOCOL2IP Protocol

Allows either the user (permanent) or the server (dynamic) to select the IP address.

If a dynamic option is chosen, this selection determines the method(s) by which the

print server receives the IP address from the server.

• Press the right or left oval to display other choices.

Default: ALL

Selections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCP AND

BOOTP, PERMANENT

Note • Use of GLEANING ONLY is not recommended when the Wireless Print

Server is installed.

IP ADDRESS2IP Address

This parameter allows you to select the IP address if PERMANENT was chosen in

IP PROTOCOL. (If a dynamic option was chosen, the user cannot select the

address.)

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

SUBNET MASK2Subnet Mask

This parameter selects the part of the IP address that is considered to be part of the

local network. It can be reached without going through the default gateway.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

1 Appears only when the ZebraNet Wireless Print Server is installed.

2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the

print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to

address 192.168.254.254.

3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.

4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the

card supports LEAP.

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 61

DEFAULT

GATEWAY2Default Gateway

This parameter allows you to select the IP address that the network traffic is routed

through if the destination address is not part of the local network.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

MAC ADDRESS1,3 MAC Address

This parameter cannot be changed through the front panel.

ESSID1,3 ESSID

This parameter cannot be changed through the front panel.

AUTH. TYPE1,3 Authentication Type

Default: OPEN

Selections: OPEN, SHARED

LEAP MODE3,4 An encryption method that is available with some wireless cards. Set the LEAP user

name and password through the printer web pages.

Accepted Values: ON, OFF

Default Value: OFF

ENCRYPTION

MODE1,3 Encryption Mode

Default: OFF

Selections: OFF, 40-BIT, 128-BIT

ENCRYPTION

INDEX1,3 Encryption Index

Default: 1

Selections: 1, 2, 3, 4

RESET

NETWORK2,3 Reset Network

This option resets the wireless card and the print server when the wireless option is

running. Selecting this option has no effect when the wireless option is not running,

when there is no card inserted, or when the wireless password is anything other than

the default (zero).

1. Press the right oval to select YES.

The LCD prompts ARE YOU SURE?.

• Press the left oval to select NO to cancel the request.

• Press the right oval to select YES and reset the network.

Table 8 • Print Server LCD Displays (Continued)

Parameter Action/Explanation

1 Appears only when the ZebraNet Wireless Print Server is installed.

2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the

print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to

address 192.168.254.254.

3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.

4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the

card supports LEAP.

62 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

RFID LCD Displays

The menu options shown in Table 9 display only if you have a Radio Frequency Identification

(RFID) reader installed.

Table 9 • RFID LCD Displays

Parameter Action/Explanation

RFID TEST

QUICK SLOW Perform RFID Test

In both versions of this test, the printer attempts to read and write to a transponder.

In the slow test, the printer also checks the reader version number. If the printer fails

the test, the front panel displays an error message. No label movement occurs with

this test.

1. Position an RFID label so that the transponder is over the antenna support.

2. Press the left oval to select QUICK.

Press the right oval to select SLOW.

3. If necessary, press the right arrow to select CONTINUE.

Figure 33 • Antenna Support Location

1Antenna support

Front Panel Controls

Front Panel LCD

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 63

RFID TAG CALIB

RESTORE RUN Calibrate RFID Tag

This option allows you to have the printer determine the optimum programming

position for a given label or to bypass this function and use a default position if the

media conforms to Zebra’s placement requirements. An auto-calibration occurs

after this tag calibration to realign the media to its proper rest position and to update

the media tracking values in the printer.

1. Place an RFID label over the reader (no movement occurs with the test).

2. Press the left oval to select RESTORE.

Press the right oval to select RUN.

•RESTORE—Selecting this option resets the programming position to the label

length minus 1 mm (0.04 in.).

•RUN—This option performs an RFID transponder calibration for a specific

RFID label. The printer feeds the RFID label one dot-row at a time while taking

readings (via the READ TAG command and the WRITE TAG commands) to

profile the RFID transponder. Based on the results, the printer determines the

optimum programming position for the label. The calibrated value is used as the

programming position for the ^RS command, can be overwritten by the ^RS

command, and is saved to nonvolatile memory (the value is saved even if the

power is turned off).

This calibration takes into account the print mode, backfeed mode, and tear off

position. The ^HR ZPL command performs the same calibration and returns a

results table to the host.

RFID READ PWR View or Change RFID Read Power

This parameter displays the current value for RFID read power.

Selections: HI, MED, LOW

Default: HI

RFID WRITE PWR View or Change RFID Write Power

This parameter displays the current value for RFID write power.

Selections: HI, MED, LOW

Default: HI

RFID ERR STATUS RFID Error Status

If an error condition exists, a message may be displayed here.

RFID TAG TYPE Specify RFID Tag Type

Selections:

• CLASS 1 64-BIT

• CLASS 1 96-BIT

• ISO18000

• NONE

•CLASS 0

•CLASS 0+

Default: CLASS 1 96-BIT

Table 9 • RFID LCD Displays (Continued)

Parameter Action/Explanation

64 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Front Panel Controls

Front Panel LCD

RFID TAG DATA Read and Display RFID Tag Data

When this option is selected, the reader attempts to read a tag over the reader, even

if the printhead is open. If no tag data can be read, the text NO DATA appears on

the bottom line of the display.

If a tag is present, the data for that tag appears on the bottom line of the display in

hexadecimal format. If there is more data than can fit on the bottom line (such as for

96-bit tags), the bottom line will cycle from the first 8 bytes (most significant) to the

next 4 bytes (least significant) approximately every 2 seconds. Whatever

hexadecimal data that can fit on two screens is displayed and cycled through.

For example, if the tag contains the data 0x112233445566778899001122,

when this option is selected, the bottom line of the display shows:

1122334455667788 for 2 seconds followed by 99001122 for 2 seconds. The

printer cycles through these indefinitely.

The printer rereads the tag every cycle, so if the tag changes, data is displayed for

the current tag over the antenna.

Table 9 • RFID LCD Displays (Continued)

Parameter Action/Explanation

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 65

RFID Guidelines

This chapter describes how Radio Frequency Identification (RFID) works and provides the

commands used to create RFID labels.

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Transponder Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

ZPL Commands for RFID Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Electronic Product Code (EPC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

EPC Structure in RFID Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Getting Started with RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Creating Basic RFID Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

RFID Label Format 1—Write a 96-bit Tag in Hexadecimal . . . . . . . . . . . . . . . . . . . . . 70

RFID Label Format 2—Write a 64-bit Tag in Hexadecimal . . . . . . . . . . . . . . . . . . . . . 71

RFID Label Format 3—Write a 96-bit Tag in ASCII . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

RFID Label Format 4—Read Data from Tag and Print on Label . . . . . . . . . . . . . . . . . 73

RFID Label Format 5—Write Tag, Read Tag, and Print Data on Label . . . . . . . . . . . . 74

RFID Label Format 6—Write Tag, Read Tag, and Return Results to Host . . . . . . . . . 75

ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

^HR Calibrate RFID Transponder Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

^HV Host Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

^RB Define EPC Data Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

^RF Read or Write RFID Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

^RM Enable RFID Motion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

^RR Specify RFID Retries for a Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

^RS RFID Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

^RT Read RFID Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

^RW Set RFID Read and Write Power Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

^RZ Set RFID Tag Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

^WT Write Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

^WV Verify RFID Write Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

66 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

Overview

The R110Xi/R170Xi RFID label printers/encoders serve as dynamic tools for both printing and

encoding RFID labels, tickets, and tags. The printer encodes information on ultra-thin UHF

RFID transponders that are embedded in “smart” labels. It then immediately verifies proper

encoding and prints bar codes, graphics, and/or text on the label’s surface. For more

information about RFID media, see Table 4, Types of Media on page 14.

How well that an encoded RFID label functions depends on factors such as where the label is

placed on an item as well as on the contents of the item (such as metals or liquids). Contact the

supplier of your RFID transponders for assistance with these types of issues.

Transponder Placement

The RFID transponder, which is sometimes called the RFID tag, is usually comprised of an

antenna that is bonded to an integrated circuit (IC) chip. The IC chip contains the RF circuit,

coders, decoders, and memory. If you hold an RFID label up to the light, you can see the

transponder’s antenna embedded within the label, and you can feel a bump in the label where

the IC chip is located.

Communication between the RFID label and the printer is established when the label’s

transponder lines up with the printer’s antenna. The optimal transponder programming

position varies with the transponder size, its configuration, and the type of RFID IC chip used.

Print quality may be affected by printing directly over the transponder. In particular,

there is an area on each label immediately around the location of the IC chip where the

printer may print with low quality. Design your printed label around the location of the

chip in the type of approved RFID label that you select.

ZPL Commands for RFID Applications

Each RFID label has memory that can be read and most have memory that can be written to

through Zebra Programming Language (ZPL) commands. Use ZPL to read and encode

(write to) RFID labels just as you would use ZPL to print data on the labels. You can use

serialized fields, field variables, and any other ZPL features (such as the command ^HV

on page 80 to return the results to a host computer).

The RFID-specific ZPL commands for this printer are described in ZPL II Commands for

RFID on page 77. For examples of how you may use the ZPL commands, see Creating Basic

RFID Label Formats on page 69.

For more information about non-RFID ZPL commands and how to use them, refer to the

ZPL II Programming Guide (part number 46530L). A copy is available on the R110Xi/R170Xi

User CD (part number 23062-003) and online at http://www.zebra.com/manuals.

Important • It is important to use transponders that have been specifically approved for use in

this RFID printer. Failure to do so may result in the inability to read or write to the embedded

RFID tags. As new transponders become commercially available, Zebra will evaluate them for

compatibility with this printer. To order labels with transponders that are approved for your

specific RFID printer, contact your authorized Zebra reseller.

RFID Guidelines

Overview

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 67

Electronic Product Code (EPC)

EPC is a product numbering standard that can be used to identify a variety of items by using

RFID technology. The 96-bit EPC code links to an online database, providing a secure way of

sharing product-specific information along the supply chain.

As with bar codes, EPC is divided into numbers that identify the manufacturer and product

type. However, EPC contains the following additional information:

•Header—identifies the length, type, structure, version, and generation of EPC

•Manager Number—identifies the company or company entity

•Object Class—similar to a stock keeping unit (SKU)

•Serial Number—the specific instance of the Object Class being tagged

Additional fields may be used as part of the EPC code to encode and decode information from

different numbering systems into human-readable form.

EPC Structure in RFID Labels

In the printer, you can subdivide transponder data into unique fields. You can customize these

fields to create “smart” labels that meet your needs or that meet the standards necessary in

EPC programming.

The ^RB ZPL command is used to define EPC structure. EPC field data can be delimited with

any of the following characters:

, ~ ! @ # $ % ^ & * | . < > / \ : ;

See ^RB on page 81 for more information about and examples for defining EPC structure.

XML-Enabled Printing

This printer contains the XML-Enabled Printing option, which offers increased flexibility and

interoperability by making it possible to integrate Zebra printers quickly and easily into most

Enterprise Resource Planning (ERP) systems and their applications. XML-enabled printers

print directly from Oracle Warehouse Management System (WMS), Mobile Supply Chain

Applications (MSCA), and many other ERP vendor applications. XML-enabled label formats

upload directly to the label printer, and the XML data stream is sent via TCP/IP directly to the

appropriate Zebra printer.

For more information about XML-Enabled Printing, refer to the Zebra XML-Enabled Printer

Reference Guide (part number 13426L-001). A copy is available on the R110Xi/R170Xi

User CD (part number 23062-003) and online at http://www.zebra.com/manuals.

68 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

Getting Started with RFID

How you set up your printer for RFID applications is determined in part by the transponder

that you select. This section guides you through that selection and the settings that you may

need to change on your printer to make RFID reading and encoding possible. When you have

completed this section, you will be ready to program your RFID label formats.

Select a Transponder Type Before you purchase RFID labels, determine what type of

RFID transponder to use (Table 10). Different transponder types can have different attributes.

Some transponders can only be read while others can be read and written to repeatedly.

Transponders also have different amounts of available memory, which corresponds to the

amount of data that can be encoded in it. Select the combination that best suits your needs.

Set Tag Type After you have selected a transponder type and purchased labels, set the

transponder (tag) type on the printer. Do this through the front panel menu (see Specify RFID

Tag Type on page 63) or through the ^RS ZPL command (see ^RS on page 87).

Set Power Settings Each transponder has specific power setting requirements, which

define how much power the printer’s antenna will emit to “energize” the transponder in its

program field. The tag type that you are using must match the RFID power settings of the

printer. If necessary, you can change the power settings through the front panel (see View or

Change RFID Read Power or View or Change RFID Write Power on page 63) or through the

^RW ZPL command (see ^RW on page 93).

Perform RFID Transponder Calibration If you are using RFID labels that were

designed to meet the specifications of this printer, you do not need to perform RFID

transponder calibration. The printer will automatically place the labels in the optimal

programming position.

However, if you are using RFID labels that were not designed to meet the specifications of this

printer, you may need to perform an RFID transponder calibration to determine the optimal

programming position for your media. If necessary, you can perform this calibration through

the front panel (see Calibrate RFID Tag on page 63) or through the ^HR ZPL command (see

^HR on page 78).

Table 10 • Characteristics of Different Transponder Types

Transponder Type Read Write Size (in bits)

Class 0 X 96 bits

Class 0+ X X 96 bit (ID)

104 bit (USER)

Class 1 64 bits X X 64 bits

Class 1 96 bits X X 96 bits

ISO18000 X X Varies

RFID Guidelines

Creating Basic RFID Label Formats

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 69

Creating Basic RFID Label Formats

After you have selected a transponder type and set your printer appropriately, use the ZPL

samples in this section as a base for programming your own RFID label formats. For specific

information about individual ZPL commands, see ZPL II Commands for RFID on page 77.

To create an RFID label based on a sample label, complete these steps:

1. Set up the printer, and turn the power On (I).

2. Using any word processor or text editor that is capable of creating ASCII-only files (for

example, use Microsoft® Word and save as a .txt file), type in the label format exactly as

shown in the desired sample.

3. Save the file to your computer.

When naming the file, use .zpl as the extension for the file (for example, you may

choose to name a file format1.zpl).

4. Copy the file to the printer.

If you are connected to the printer via the parallel port, from the DOS command window,

use the “COPY” command to send a file to the printer. For example, if your file name is

format1.zpl, type

COPY FORMAT1.ZPL XXXX

where XXXX is the port to which your printer is connected (such as LPT1).

5. Compare your label results with those shown in the sample. If your printout does not look

like the one shown, confirm that the file you created is identical to the format shown, then

repeat the printing procedure.

6. Check the RFID data on your label.

a. Open the printhead, and place the label above the reader in the printer.

b. Use the front panel to view the transponder data (see Read and Display RFID Tag

Data on page 64).

c. Compare your RFID data with that shown in the sample. If your front panel display

does not look like what is shown, confirm that the file you created is identical to the

format shown, then repeat the printing procedure.

7. If nothing prints, make sure that your system is set up correctly by referring to the

following:

•Printer Setup on page 7

•Printer Operation on page 19

•Front Panel Controls on page 41

•Troubleshooting on page 125

70 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

Creating Basic RFID Label Formats

RFID Label Format 1—Write a 96-bit Tag in Hexadecimal

Resulting Label

Programmed to Transponder

112233445566778899001122

Front Panel Display (toggles between these two)

Line

Number Type This ZPL Code Function of ZPL Code

1^XA Indicates start of label format.

2^RS4 Sets tag type to EPC Class 1 96-bit.

3^FO50,50

^A0N,65

^FDSimple write example

^FS

Prints “Simple write example” on the label at

location 50,50.

4^RFW,H

^FD112233445566778899001122

^FS

W,H = write hex

Writes the 12 bytes of data (96 bits) to the

tag. The data written is:

112233445566778899001122

5^XZ Indicates end of label format.

Simple write example

RFID TAG DATA

1122334455667788

RFID TAG DATA

99001122

RFID Guidelines

Creating Basic RFID Label Formats

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 71

RFID Label Format 2—Write a 64-bit Tag in Hexadecimal

Resulting Label

Programmed to Transponder

1122334455667788

Front Panel Display

Line

Number Type This ZPL Code Function of ZPL Code

1^XA Indicates start of label format.

2^RS3 Sets tag type to EPC Class 1 64-bit.

3^FO50,50

^A0N,65

^FDSimple write example

^FS

Prints “Simple write example” on the label at location

50,50.

4^RFW,H

^FD1122334455667788

^FS

W,H = write hex

Writes the 8 bytes of data (64 bits) to the tag. The data

written is: 1122334455667788

5^XZ Indicates end of label format.

Simple write example

RFID TAG DATA

1122334455667788

72 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

Creating Basic RFID Label Formats

RFID Label Format 3—Write a 96-bit Tag in ASCII

This label format is different in what shows on the front panel. The front panel always displays

RFID data in hexadecimal.

Resulting Label

Programmed to Transponder

00 rfid data

Front Panel Display (toggles between these two)

Line

Number Type This ZPL Code Function of ZPL Code

1^XA Indicates start of label format.

2^RS4 Sets tag type to EPC Class 1 96-bit.

3^FO50,50

^A0N,65

^FDSimple write example

^FS

Prints “Simple write example” on the label at location

50,50.

4^RFW,A

^FD00 rfid data

^FS

W,A = write ASCII

Writes the 12 bytes of data (96 bits) to the tag. The

data written is: 00 rfid data

5^XZ Indicates end of label format.

Simple write example

RFID TAG DATA

3030207266696420

RFID TAG DATA

64617461

RFID Guidelines

Creating Basic RFID Label Formats

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 73

RFID Label Format 4—Read Data from Tag and Print on Label

This example assumes that the tag created using RFID Label Format 1—Write a 96-bit Tag in

Hexadecimal on page 70 is being read.

Read from Transponder

112233445566778899001122

Resulting Label

Front Panel Display (toggles between these two)

Line

Number Type This ZPL Code Function of ZPL Code

1^XA Indicates start of label format.

2^RS4 Sets tag type to EPC Class 1 96-bit.

3^FO50,50

^A0N,40

^FN0

^FS

^FN0 is a placeholder field variable for the tag data

that will be read in the following line. When the label

prints, the data read from the tag will be printed at

50,50.

4^FN0

^RFR,H

^FS

R,H = read hexadecimal

The read results are put into field variable 0 (^FN0).

At this point, the printer substitutes previous

instances of ^FN0 in the label format with the data

from this field. The data read from the tag will be

padded with zeroes to the maximum bit size.

5^XZ Indicates end of label format.

112233445566778899001122

RFID TAG DATA

1122334455667788

RFID TAG DATA

99001122

74 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

Creating Basic RFID Label Formats

RFID Label Format 5—Write Tag, Read Tag, and Print Data on Label

Programmed to Transponder

306461746100000000000000

Read from Transponder

306461746100000000000000

Resulting Label

Front Panel Display (toggles between these two)

Line

Number Type This ZPL Code Function of ZPL Code

1^XA Indicates start of label format.

2^RS4 Sets tag type to EPC Class 1 96-bit.

3^FO60,60

^A0N,40

^FN7

^FS

When the label prints, the data read from the tag at

field variable 7 (^FN7) will be printed at location

60,60.

4^RFW,A

^FD0data

^FS

W,A = write ASCII

Writes “0data” into the block padded with 8 bytes of

zeroes to make the data 12 bytes. The data written is:

306461746100000000000000 (“0data” in ASCII)

5^FN7

^RFR,A

^FS

R,A = read ASCII

Reads the tag data into field variable 7 (^FN7). After

this occurs, any fields in this label format that have

^FN7 will be replaced with this read data.

6^XZ Indicates end of label format.

0data

RFID TAG DATA

3064617461000000

RFID TAG DATA

00000000

RFID Guidelines

Creating Basic RFID Label Formats

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 75

RFID Label Format 6—Write Tag, Read Tag, and Return Results

to Host

Programmed to Transponder

0102030405000000

Read from Transponder

0102030405000000

Resulting Label

Line

Number Type This ZPL Code Function of ZPL Code

1^XA Indicates start of label format.

2^RS3 Sets tag type to EPC Class 1 64-bit.

3^FO50,50

^A0N,65

^FN3

^FS

When the label prints, the data read from the tag at

field variable 3 (^FN3) will be printed at location

50,50.

4^RFW,H

^FD0102030405

^FS

W,H = write hex

Writes 8 bytes of data (64 bits) to the tag with 3 bytes

of zeroes as padding. The data written is:

0102030405000000

5^FN3

^RFR,H

^FS

R,H = read hexadecimal

Reads the tag data into field variable 3 (^FN3). After

this occurs, any fields in this label format that have

^FN3 will be replaced with this read data.

6^HV3 Return the value in ^FN3 to the host computer. Data

is sent over whichever communication channel is

established with the host (such as parallel, serial,

USB, ethernet) In this example, 0102030405000000

would be returned to the host.

7^XZ Indicates end of label format.

0102030405000000

76 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

Creating Basic RFID Label Formats

Front Panel Display

Sent to Host Computer

0102030405000000

RFID TAG DATA

0102030405000000

RFID Guidelines

ZPL II Commands for RFID

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 77

ZPL II Commands for RFID

This section contains the ZPL commands for RFID-specific applications. For non-RFID ZPL

commands, refer to the ZPL II Programming Guide (part number 46530L). A copy is available

on the R110Xi/R170Xi User CD (part number 23062-003) and online at

http://www.zebra.com/manuals.

In addition to reading or encoding RFID tags, these ZPL commands also provide for RFID

exception handling, such as setting the number of read/write retries before declaring a

transponder defective (set with ^RT and ^WT) or setting the number of labels that will be

attempted if an error occurs (set with ^RS).

For example, if an RFID label fails to program correctly or if the transponder cannot be

detected, the printer ejects the label and prints VOID across it. The printer will try to print

another label with the same data and format for the number of RFID labels specified by the

^RS command. If the problem persists, the printer follows the error handling instructions

specified by the ^RS command: the printer may remove the problematic format from the print

queue and proceed with the next format (if one exists in the buffer), or it may place the printer

in Pause or Error mode.

Important • If a parameter in the following tables is designated as not applicable, any value

entered for the parameter will be ignored, but the place holder for the field is required.

78 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^HR

Calibrate RFID Transponder Position

Description This command initiates an RFID transponder calibration for a specific RFID

label and returns the results to the host computer. This calibration is used to determine the

optimal programming position for RFID media that may not meet the transponder placement

specifications for the printer.

During transponder calibration, the printer feeds the RFID label one-dot row at a time while

taking readings (via the READ TAG command and the WRITE TAG commands) to profile the

RFID transponder. Based on the results, the printer determines the optimal programming

position for the label and returns a results table to the host. The calibrated value is used as the

programming position for the ^RS command, can be overwritten by the ^RS command, and is

saved to nonvolatile memory (the value is saved even if the power is turned off).

This calibration takes into account the print mode, backfeed mode, and tear off position. The

RUN

option in the

RFID TAG CALIB

front panel parameter performs the same calibration

but does not create a results table.

Format ^HRa,b

The following table identifies the parameters for this format.

Comments

• Based on the recommended transponder placement position for most RFID labels, the

printer’s default RFID programming position is the label length minus 1 mm (1/16 in.).

To return to the default programming position at any time, use the RESTORE option in the

RFID TAG CALIB

front panel parameter (see Calibrate RFID Tag on page 63).

Note • You do not need to perform transponder calibration for RFID media that meets the

transponder placement specifications for the printer. To order media that is designed for use

with your RFID printer, contact your authorized Zebra reseller.

If a label format specifies a value for parameter p (read/write position of the transponder) in

the ^RS command, that value will be used for the programming position for all RFID labels

until a new position is specified or until the printer is turned Off (O) and then back On (I).

Parameters Details

a= start string User text to appear before the results table.

Accepted values: any string less than 65 characters

Default value: start

b= end string User text to appear after the results table.

Accepted values: any string less than 65 characters

Default value: end

RFID Guidelines

^HR

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 79

• At the end of calibration, a results table is returned to the host. Each line in the results

table appears as:

Row, Read Result, Write Result

where

Row = the dot row where calibration occurred

Read Result = results of calibration (R = read, “ ” = unable to read)

Write Result = results of calibration (W = write, “ ” = unable to write)

Example • If the following command is sent to the printer:

^XA^HR^XZ

The printer starts the transponder calibration and returns a results table such as the following:

start

position=195

215, ,

214, ,

213, ,

212, ,

211, ,

210, ,W

209,R,

208, ,

207, ,

206, ,W

205,R,

204, ,

203, ,

202, ,W

201,R,W

200,R,W

199,R,W

198,R,W

197,R,W

196,R,W

195,R,W <---****

194,R,W

193,R,W

192,R,W

191,R,W

190,R,W

189,R,

188, ,

187, ,

186, ,

185, ,

end

In this example, the optimal programming position is 195. This is identified at the top of the

table (position=195) and with an the arrow (<---****) in the table.

80 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^HV

Host Verification

Description This command is used to return data from specified fields, along with an

optional ASCII header, to the host computer. The command can be used with any field that has

been assigned a number with the ^RT command or the ^FN and ^RF commands.

Format ^HV#,n,h

The following table identifies the parameters for this format.

Parameters Details

#= field number

specified with another

command

The value assigned to this parameter should be the same as the one used in

another command.

Accepted values: 0 to 9999

Default value: 0

n= number of bytes to be

returned Accepted values: 1 to 256

Default value: 64

h= header Header (in uppercase ASCII characters) to be returned with the data.

Acceptable values: 0 to 3072 characters

Default value: no header

RFID Guidelines

^RB

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 81

^RB

Define EPC Data Structure

Description This command defines the structure of EPC data, which can be read from or

written to an RFID transponder.

RFID transponders can have different partitions defined. This command specifies the number

of partitions and how many bits are in each partition.

Format ^RBn,p0,p1,p2, ..., p15

The following table identifies the parameters for this format.

Important • All parameters in this command are persistent and will be used in subsequent

formats if not provided. The values are initially set to the default values.

Parameters Details

n= total bit size of the

field

Accepted values: 1 to n, where n is the bit size of the tag.

Default value: 96

p1 ... p15 =

partition sizes Specify each partition size. These must add up to the total bit size.

Accepted values: 1 to 64 bit total bit size

Default value: 1

Example 1 • The following command specifies that there are 96 bits used with three fields.

Fields 1, 2, and 3 contain 10, 26, and 60 bits, respectively.

^RB96,10,26,60

The ZPL code to write to a tag with this format would look like this:

^RFW,E^FD1000.67108000.1122921504606846976^FS

When writing to the tag, the data will be stored in the tag in the following way:

• Field 1 contains 1000. This value is stored in the first 10 bits

• Field 2 contains 67108000. This value is stored in the next 26 bits.

• Field 3 contains 1122921504606846976. This value is stored in the remaining 60 bits.

Example 2 • The following command specifies that there are 64 bits used with eight 8-bit

fields.

^RB64,8,8,8,8,8,8,8,8^FS

The ZPL code to write to a tag with this format would look like this:

^RFW,E^FD1.123.160.200.249.6.1.0^FS

When writing to the tag, each set of data is written in its respective 8-bit field.

82 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^RB

Example 3 • This example uses the SCTIN-64 standard, which defines 64-bit structure in

the following way:

The ZPL code to write to a tag with this format would look like this:

^XA

^RB64,2,3,14,20,25

^RFW,E^FD0,3,12345,544332,22335221^FS

^XZ

These commands would put

• 0 in the header

• 3 as the filter value

• 12345 as the company prefix

• 544332 as the item reference

• 22335221 as the serial number

To read this EPC data and print the results on the label, you would use the following code:

^XA

^RB64,2,3,14,20,25

^FO50,50^A0N,40^FN0^FS

^FN0^RFR,E^FS

^XZ

The resulting label would look like this:

Header Filter Value Company

Prefix Index Item

Reference Serial

Number

SGTIN-64 2 3 14 20 25

(binary value) 8

(decimal

capacity)

16,383

(decimal

capacity)

9 to 1,048,575

(decimal

capacity*)

33,554,431

(decimal

capacity)

* Capacity of Item Reference field varies with the length of the company prefix.

0.3.12345.544332.22335221

RFID Guidelines

^RF

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 83

^RF

Read or Write RFID Format

Description This command allows you to read or write to an RFID tag.

Format ^RFo,t,b,n

The following table identifies the parameters for this format.

Note • To read into a field variable, you must have a ^FN command in the

Parameters Details

o= operation The action to be performed.

Accepted values:

• W = write to the tag

• L = write with LOCK (if supported by tag type)

• R = read the tag

Default value: W

t=type Accepted values:

•A = ASCII

• H = Hexadecimal

• E = EPC (ensure proper setup with the ^RB command)

Default value: H

b= starting block number Accepted values: 0 to n, where n is the maximum number of blocks for the tag.

Default value: 0

n= number of blocks

to read* This parameter is valid only for the read operation.

Accepted values: 1 to n, where n is the maximum number of blocks for the tag

type minus the starting block number. For example, if the tag has 8 blocks

(starting with block 0) and you start with block 6, n can be 2. This would return

block 6 and block 7 information.

Default value: 1

*Not applicable for R110Xi/R170Xi

84 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^RF

Examples •

Write ASCII

This example writes 96-bit data.

^XA

^RS4

^RFw,a^FD00 my data^FS

^XZ

Write Hex

This example writes 64-bit data.

^XA

^RS3

^RFW,H^FD1122334455667788^FS

^XZ

Write EPC

This example writes 96-bit data, as specified by the ^RB command.

^XA

^RB96,8,3,3,20,24,38

^RFw,e^FD16,3,5,78742,146165,1234567891^FS

^XZ

RFID Guidelines

^RM

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 85

^RM

Enable RFID Motion

Description This command enables or disables RFID motion. By default, labels

automatically print at the end of the format. This command allows you to inhibit the label from

actually moving when it reaches the program position, which is useful for debugging, setup,

and custom applications. This parameter is not persistent (carried over from label to label).

Format ^RMe

The following table identifies the parameters for this format.

Parameters Details

e=enable Accepted values: Y (Yes, move the label), N (No, do not move the label)

Default value: Y

86 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^RR

Specify RFID Retries for a Block

Description This command changes the number of times that the printer attempts to read or

write to a particular block of a single RFID tag. By default, the printer will attempt six retries.

This command is persistent and will be used in subsequent formats if not provided.

Format ^RRn

The following table identifies the parameters for this format.

Important • This command is not the same as the number of labels to try parameter in the

^RS command.

Parameters Details

n= number of retries Accepted values: 0 to 10

Default value: 0

Examples •

Set read block retries to 5

^XA

^FN1^RR5^RFR,H^FS

^HV1^FS

^XZ

Set write block retries to 2

^XA

^RR2^RFW,H^FD1234^FS

^XZ

RFID Guidelines

^RS

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 87

^RS

RFID Setup

Description This command sets up parameters including tag type, read/write position of the

transponder, and error handling.

Format ^RSt,p,v,n,e,a,c,s

The following table identifies the parameters for this format.

Important • Use care when using this command in combination with ^RT or ^RFR for

reading tag data. Problems can occur if the data read from the tag is going to be printed on the

label. Any data read from the transponder must be positioned to be printed above the

read/write position. Failure to do this will prevent read data from being printed on the label.

Parameters Details

t=tag type Accepted values:

•0 = None

• 1 = EPC Class 0

• 2 = EPC Class 0 Plus

• 3 = EPC Class 1 64-bit

• 4 = EPC Class 1 96-bit

• 5 = ISO 18000-06B

Default value: 4

p= read/write position of

the transponder Sets the read/write position of the transponder in the vertical (Y axis) in dot

rows from the top of the label. Set to 0 (no movement) if the transponder is

already in the effective area without moving the media.

Important • If a label format specifies a value for this parameter, this

value will be used for the programming position for all labels until a

new position is specified or until the printer is powered Off (O) and

then back On (I).

Accepted values: 0 to label length

Default value: label length minus 1 mm (1/16 in.)

v= length of void

printout Sets the length of the void printout in vertical (Yaxis) dot rows.

Accepted values: 0 to label length

Default value: label length

n= number of labels The number of labels that will be attempted in case of read/encode failure.

Accepted values: 1 to 10

Default value: 3

88 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^RS

e= error handling If an error persists after the specified number of labels are tried, perform this

error handling action.

Accepted values:

•N = No action (printer drops the label format causing the error and moves to

the next queued label)

•P = Place printer in Pause mode (label format stays in the queue until the

user cancels)

•E = Place printer in Error mode (label format stays in the queue until the

user cancels)

Default value: N

Note • You can set the printer to send an error message to the host as an

unsolicited message for each failure. To enable or disable the

unsolicited error message, refer to the ^SX and ^SQ ZPL commands.

The parameter for the RFID error in these commands is V.

a= signals on applicator When the value for parameter p (read/write position of the transponder) is

nonzero, this parameter changes the number of start and stop print signals

required for printing.

In Single mode, one start print command is required. In Double mode, two are

required, so the printer will resume printing only after the second start print

command is received.

Accepted values:

•S (single) signal

•D (double) signal

Default value: S

c= certify tag with a

pre-read* * Not used in this version of the printer. The encoder does this automatically.

s= void print speed If a label is voided, the speed at which “VOID” will be printed across the label.

Accepted values: any valid print speed

Default value: the printer’s maximum print speed

Parameters Details

RFID Guidelines

^RS

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 89

Example 1 • This example sets the printer to move the media to 800 dots from the top of the

media [or label length minus 800 from the bottom (leading edge) of the media] and voids the

rest of the media in case of an error. The printer will try to print two labels and then will pause

if printing and encoding fail.

^XA

^RS,800,,2,P^FS

^XZ

The following illustration shows the resulting voided label. Note where the void starts. The

media has been moved 800 dot rows from the top of the label (label length minus 800 dot rows

from the bottom (leading edge) of a label) to bring the transponder into the effective area to

read/write a tag. If the printer fails the operation, the rest of the media is voided.

Top of label

Start of RFID

operation

800 dot rows

Bottom of label

Label length minus

800 dot rows

90 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^RS

Example 2 • This example sets the printer to move the media to 800 dots from the top of the

media [or label length - 500 from the bottom (leading edge) of the media] and prints “VOID”

500 dots in vertical length (Y axis) in case of an error.

^XA

^RS,800,500,2,P^FS

^XZ

The following illustration shows the resulting voided label. Note where the void starts. The

media has been moved 800 dot rows from the top of the label [label length minus 800 dot rows

from the bottom (leading edge) of a label] to bring the transponder into the effective area to

read/write a tag. If the printer fails the operation, an area that is 500 dot rows of the media is

voided instead of the entire rest of the media.

Top of label

Start of RFID

operation

800 dot rows

Bottom of label

Label length minus

800 dot rows

500 dot rows

RFID Guidelines

^RT

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 91

^RT

Read RFID Tag

Description This command tells the printer to read the current RFID tag data. The data can

be sent back to the host via the ^HV command.

Format ^RT#,b,n,f,r,m,s

The following table identifies the parameters for this format.

Note • It is recommended that you use the ^RF, ^RM, and ^RR commands rather than the

^RT command. The ^RT command is provided only for backward-compatibility with label

formats that were developed for other Zebra RFID printers.

Parameters Details

#= number to be

assigned to the field

Accepted values: 0 to 9999

Default value: 0

b= starting block number Accepted values: 0 to n, where n is the maximum number of blocks for the tag.

Default value: 0

n= number of blocks

to read*

Accepted values: 1 to n, where n is the maximum number of blocks for the tag

type minus the starting block number. For example, if the tag has 8 blocks

(starting with block 0) and you start with block 6, n can be 2. This would return

block 6 and block 7 information.

Default value: 1

f=format Accepted values:

•0 (ASCII)

• 1 (Hexadecimal)

Default value: 0

r= number of retries Changes the number of times that the printer attempts to read a particular block

of a single RFID tag. (Same retry rules as the ^RR command.)

Accepted values: 0 to 10

Default value: 0

m= motion Enables or disables RFID motion for the current field.

Accepted values:

• 0 (Feed label after writing.)

• 1 (No feed after writing. Other ZPL may cause a feed.)

Default value: 0

s= special mode* For EPC Class 1 (Alien reader) only. Not applicable for EPC class 0.

Default value: 0

Accepted values:

• 0 (Do not read if mismatched checksum.)

• 1 (Read even if mismatched checksum.)

*Not applicable for R110Xi/R170Xi

92 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^RT

Example • This sample reads a tag, prints the data on a label, and sends the string

Tag Data:xxxxxxxx back to the host. The data read will go into the ^FN1 location of the

format. The printer will retry the command five times, if necessary.

^XA

^FO20,120^A0N,60^FN1^FS

^RT1,,,,5^FS

^HV1,,Tag Data:^FS

^XZ

RFID Guidelines

^RW

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 93

^RW

Set RFID Read and Write Power Levels

Description This command sets the read and write power levels. This function is useful

when using different tag types or transponders that require different power levels to obtain the

best read and write abilities.

Format ^RWr,w

This table identifies the parameters for this format:

Parameters Details

r = read power Sets the power level to match the desired output as calibrated in the factory.

Accepted Values: H (high), M (medium), or L (low)

Default Value: H

w = write power Sets the power level to match the desired output as calibrated in the factory.

Accepted Values: H (high), M (medium), or L (low)

Default Value: H

94 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^RZ

Set RFID Tag Password

Description This command lets you define the password for the tag during writing.

Format ^RZp

The following table identifies the parameters for this format.

Important • Only certain tags support this feature, so check to ensure that this command can

be used with your particular tag type.

Parameters Details

p= password Accepted values: 00 to FF (hexadecimal)

Default value: 00

RFID Guidelines

^WT

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 95

^WT

Write Tag

Description This command allows you to program the current RFID tag.

Format ^WTb,r,m,w,f,v

The following table identifies the parameters for this format.

Note • It is recommended that you use the ^RF, ^RM, ^RR, and ^WV commands rather than

the ^WT command. The ^WT command is provided only for backward-compatibility with

label formats that were developed for other Zebra RFID printers.

Important • Check the amount of data memory available for the tag that you will be using. If

more is sent than the memory can hold, the printer truncates the data.

Parameters Details

b= block number This parameter is tag-dependent. For most tags, use block 0. For EPC Class 0 Plus,

block 0 is EPC data, and block 1 is user data.

Accepted values: 0 to n, where n is the maximum number of blocks for the tag.

Default value: 0

r= number of

retries Changes the number of times that the printer attempts to write to a particular block of

a single RFID tag. (Same function as the ^RR command.)

Accepted values: 0 to 10

Default value: 0

m= motion Enables or disables RFID motion. (Same function as the ^RM command.)

Accepted values:

• 0 (Feed label after writing.)

• 1 (No Feed after writing. Other ZPL may cause a feed.)

Default value: 0

w= write protect Accepted values:

• 0 (Not write protected.)

• 1 (Write protect.)

Default value: 0

96 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^WT

f= data format Accepted values:

• 0 (ASCII)

• 1 (Hexadecimal)

Default value: 0

v= verify valid data Used only for Alien Class 1 tags, which have preprogrammed data in them. This

parameter flags whether the preprogrammed data is verified. (Same function as the

^WV command)

Default value: N

Accepted values:

• N (Do not verify)

• Y (Verify valid data [Hex A5A5 in the first two bytes] before writing)

Parameters Details

Example • This sample encodes data “RFIDRFID” and will try writing up to five times, if

necessary.

^XA

^WT,5^FDRFIDRFID^FS

^XZ

RFID Guidelines

^WV

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 97

^WV

Verify RFID Write Operation

Description If write verify is enabled, this command verifies the RFID write operation to

ensure that the tag about to be programmed contains the hex data “A5A5” in the first two

bytes. This parameter is not persistent (carried over from label to label).

Format ^WVe

The following table identifies the parameters for this format.

Important • This command is valid with Class 1 Alien tags only.

Parameters Details

e=enable Accepted values: Y or N

Default value: N

98 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

RFID Guidelines

^WV

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 99

Data Ports

This chapter describes the standard communication ports available to connect the printer to

your computer or network.

Contents

Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

RS-232 Interface Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

RS-422/RS-485 Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

100 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Data Ports

Parallel Port

When communicating via the parallel port, the values selected must be the same as those used

by the host equipment connected to the printer. Port selection for status information is

determined by the channel sending the request. The parallel port can be set for bidirectional or

unidirectional communication. The default setting is bidirectional.

A standard 36-pin parallel connector (Figure 34) is available on the back of the printer for

connection to the data source.

Figure 34 • Parallel Connector

Table 11 shows the pin configuration and function of a standard computer-to-printer parallel

cable.

Table 11 • Parallel Cable Pin Configuration

36-Pin Connectors Description

1 nStrobe/HostClk

2–9 Data Bits 1–8

10 nACK/PtrClk

11 Busy/PtrBusy

12 PError/ACKDataReq

13 Select/Xflag

14 nAutoFd/HostBusy

15 Not used

16, 17 Ground

Data Ports

Parallel Port

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 101

18 +5 V at 750 mA

The maximum current draw may be limited by option

configuration.

19–30 Ground

31 ninit

32 nFault/NDataAvail

33, 34 Not used

35 +5 V through a 1.8 KΩ Resistor

36 NSelectin/1284 active

Table 11 • Parallel Cable Pin Configuration (Continued)

36-Pin Connectors Description

102 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Data Ports

Serial Port

To communicate using the serial data port of the printer, you must choose the number of data

and stop bits, parity, and handshaking. Parity applies only to data transmitted by the printer

because the parity of received data is ignored.

The values selected must be the same as those used by the host equipment connected to the

printer. Default settings are 9600 baud, 8 data bits, 1 stop bit, no parity, and XON/XOFF.

Connect the serial data cable to the female DB-9 connector (Figure 35) on the back panel of

the printer.

Figure 35 • Serial Connector

Use a DB-9 to DB-25 interface module for all RS-232 connections through a DB-25 cable. An

interface module is required for RS-422/RS-485 interface support (see RS-422/RS-485

Interconnections on page 106).

Note • For all RS-232 input and output signals, the printer follows the specifications of the

Electronics Industries Association (EIA) RS-232 and the Consultative Committee for

International Telegraph and Telephone (CCITT) V.24.

Data Ports

Serial Port

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 103

Serial Pin Configuration

Table 12 shows the pin configuration and function of the rear panel serial data connector on

the printer.

Table 12 • Serial Connector Pin Configuration

Pin No. Name Description

1 — Not connected

2 RXD Receive data—data input to printer

3 TXD Transmit data—data output from printer

4 DTR Data terminal ready—output from printer

5 SG Signal ground

6 DSR Data set ready—input to printer

7 RTS Request to send—output from printer

8 CTS Clear to send—input to printer

9 +5 VDC +5 VDC at 750 mA

The maximum current draw may be limited by option

configuration.

104 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Data Ports

Serial Port

RS-232 Interface Connections

Direct Connection to a Computer

The printer is configured as Data Terminal Equipment (DTE).

Figure 36 shows the internal connections of the printer’s RS-232 connector.

Figure 36 • RS-232 Connections

Pin 9 is also available as a +5 VDC signal source at 750 mA. The maximum current draw may

be limited by option configuration.

Note • Adapters are available from Zebra Technologies LLC.

• RS-422/RS-485 adapter, Zebra part number 33114M

• RS-232 DB-9 to DB-25 adapter, Zebra part number 33109M

Note • Use a null modem (crossover) cable to connect the printer to a computer or any other

DTE device.

Caution • To enable this capability, a qualified service technician must install a jumper on

the printer’s main logic board on JP1, pins 2 and 3.

NOTE: Pin 1 is unused and unterminated.

RS-232 Connector (DTE)

Rear Panel Female DB-9

RXD (receive data) input

TXD (transmit data) output

DTR (data terminal ready) output

SG (signal ground)

DSR (data set ready) input

RTS (request to send) output

CTS (clear to send) input

+5 VDC signal source

+5 VDC

Data Ports

Serial Port

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 105

DB-9 to DB-25 Connections

An interface adapter is required (Zebra part number 33109M) to connect the printer’s DB-9

interface to a DB-25 connector. A generic DB-25 adapter CAN be used, although the +5 VDC

signal source would not be passed through the adapter.

Figure 37 shows the connections required for the DB-9 to DB-25 interface.

Figure 37 • DB-9 to DB-25 Connections

Modem Connection

When the printer is connected via its RS-232 interface to Data Communication Equipment

(DCE) such as a modem, use a standard RS-232 (straight-through) interface cable.

Figure 38 shows the connections required for this cable.

Figure 38 • RS-232 Connections

Male DB-9 Adapter

Connector

(plugs into printer)

Female DB-25 Adapter

Connector

(plugs into cable)

NOTE: Pin 1 of DB-9 connector is unused and unterminated.

TXD

RXD

RTS

DSR

DTR

RXD

TXD

DTR

DSR

RTS

CTS

+5 VDC

SIGNAL

+5 VDC

SIGNAL

CTS

DTE

(Printer)

DCE

(Modem, etc.)

RXD (receive data)

TXD (transmit data)

DTR (data terminal ready)

SG (signal ground)

DSR (data set ready)

RTS (request to send)

CTS (clear to send)

+5 VDC signal source

NOTE: Pin 1 is unused and unterminated at the printer.

106 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Data Ports

Serial Port

RS-422/RS-485 Interconnections

An interface adapter (Zebra part number 33114M) is required to connect the printer’s RS-232

DB-9 interface to a host computer through an RS-422 or RS-485 interface. A generic DB-25

adapter can be used. Figure 39 shows the cable wiring for interconnecting the DB-9 to the

interface adapter’s DB-25 female connector.

Figure 39 • DB-9 to DB-25 Connections

Caution • A qualified service technician must install a jumper on the printer’s main logic

board at JP1, pins 2 and 3, for the RS-422/RS-485 interface adapter to function properly.

Female DB-25 Connector on

RS-422/RS-485 Adapter

Data input B (–)

Data input A (+)

Data output B (–)

Data output A (+)

Frame ground

Signal ground ref.

+5 VDC 725 mA source

NOTE: Pins 2–8, 10, 12, 15, 17, 18, and 20–25 are unused and unterminated.

Data Ports

USB 2.0 Port

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 107

USB 2.0 Port

A USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to

the host equipment. The industry-standard USB cable has an A-male connector on one end and

a B-male connector on the other end as shown in Figure 40.

Figure 40 • USB Connectors

Note • Use a USB 2.0-certified compliant cable no longer than 16.4 ft (5 m) long. A cable that

meets these requirements is available from Zebra (part number 33011).

16.4 ft (5 m) maximum

108 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Data Ports

USB 2.0 Port

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 109

Memory Cards

This chapter describes the optional cards that can be used with the printer and gives

instructions for installation.

Contents

PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

110 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Memory Cards

PCMCIA Memory Card

A Type I- or Type II-compliant PCMCIA memory card holds extra memory or font options for

the printer. The card is hot-swappable (it can be installed while the printer is on).

To install the PCMCIA card, complete these steps:

1. Remove the PCMCIA card shield from the rear of the printer (Figure 41).

Figure 41 • PCMCIA Card Installation

2. Insert the PCMCIA card, with the notch up, into the card slot as shown. Insert it far

enough to make the eject button pop out.

Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when

handling any static-sensitive components such as circuit boards and printheads.

1PCMCIA card shield

2PCMCIA card

3Notch

4Card-eject button

1 2 3 4

Memory Cards

PCMCIA Memory Card

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 111

3. Reinstall the PCMCIA card shield over the PCMCIA card and card slot.

The printer is ready to operate with the additional memory or font option. To be sure that

the card has successfully initialized, print a configuration label as instructed in Print a

Printer Configuration Label on page 32 and review it to see whether the new memory

card information is listed.

Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes

while the card initializes. If the card is already initialized, the PAUSE light flashes only

once or twice after the card is installed.

112 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Memory Cards

CompactFlash Card

A CompactFlash card is a nonvolatile memory card that stores data even when the power to

the printer is turned off. A Type I-compliant CompactFlash card holds extra memory or

optional fonts for your printer.

To install a CompactFlash card, complete these steps:

1. Turn the AC power Off (O).

2. Disconnect the AC power cord from the printer.

3. Remove the two screws near the bottom of the electronics cover (Figure 42).

Figure 42 • Printer Exterior

4. Lift the electronics cover at the rear top corner. Pull the corner forward and up, then lift the

cover up and away from the printer.

Caution • This procedure should only be performed by qualified service technicians.

Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when

handling any static-sensitive components such as circuit boards and printheads.

1Electronics cover

2Screws

3Channel

4Lip of cover

Memory Cards

CompactFlash Card

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 113

5. Insert the CompactFlash card into the card slot on the upper portion of the option board.

Insert the card with the back (unlabeled) side of the card facing out. The card can be

inserted only one way and should snap into place.

Figure 43 shows where to insert the CompactFlash card.

Figure 43 • Compact Flash Card Insertion

6. Reinstall the electronics cover by lowering the cover so the lip of the cover goes into the

channel on the top of the printer.

7. Secure the cover by reinstalling the two screws near the bottom of the cover.

8. Reconnect the printer AC power cord.

9. Press and hold CANCEL while turning the printer On (I).

The printer prints a configuration label.

10. Check for the presence of additional memory or optional fonts by looking at the

information on the configuration label.

1Option board

2Card slot

3Compact flash card

Note • The CompactFlash card may take a few minutes to initialize. If the process is not

successfully completed within 10 minutes, contact Technical Support at

http://www.zebra.com/SS/service_support.htm for assistance.

1 2 3

114 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Memory Cards

CompactFlash Card

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 115

Routine Maintenance

Cleaning your printer regularly maintains print quality and may extend the life of the printer.

This section provides routine cleaning and maintenance procedures.

Contents

Cleaning Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Replace Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

116 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Routine Maintenance

Cleaning Schedule

The recommended cleaning schedule is shown in Table 13. See the following pages for

specific procedures.

Clean Exterior

Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or

desktop cleaner sparingly, as needed.

Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage

caused by any other fluids being used on this printer.

Table 13 • Recommended Printer Cleaning Schedule

Area Method Interval

Printhead Solvent* Perform these procedures at the following times:

•When

CLEAN HEAD NOWappears.

•Direct Thermal Print Mode: After every roll of labels

or 500 ft (150 m) of fanfold labels.

•Thermal Transfer Print Mode: After every roll

(1500 ft or 450 m) of ribbon.

Platen roller Solvent*

Transmissive (media) sensor Air blow

Media path Solvent*

Ribbon sensor Air blow

Label-available sensors Air blow Monthly

Tear-off bar Solvent*

Snap plate Solvent* As needed

* Use Preventative Maintenance kit, part number 47362, or a solution of 90% isopropyl alcohol and 10%

deionized water.

Caution • Do not use harsh or abrasive cleaning agents or solvents.

Routine Maintenance

Clean Interior

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 117

Clean Interior

After every four rolls of media, inspect the inside of the printer. Use a soft bristle brush or a

vacuum cleaner to remove any dirt and lint from the interior of the printer.

Printhead and Platen Roller

After every roll of ribbon, clean the printhead. Clean the printhead more often if you see

inconsistent print quality, such as voids in the bar code or graphics.

Clean after every roll (1500 feet or 450 m) of thermal transfer ribbon or after every roll

(500 feet or 150 m) of direct thermal labels or when CLEAN HEAD NOW appears on

the LCD.

To clean the printhead and platen roller, complete these steps:

1. Open the printhead.

2. Remove the media and ribbon (if loaded).

3. Use Preventative Maintenance kit, part number 47362 or a solution of 90% isopropyl

alcohol and 10% deionized water on an applicator to wipe along the print elements from

end to end, as shown in Figure 44. (The print elements are on the brown strip on the

printhead.) Allow a few seconds for the solvent to evaporate.

Note • You do not need to turn off the printer before cleaning the printhead. If power is turned

off, all label formats and images, as well as any temporarily saved parameter settings stored in

the printer’s internal memory, are lost. When power is turned back on, these items must be

reloaded.

If print quality does not improve after you perform this procedure, clean the printhead with

Save-a-Printhead cleaning film. This specially coated material removes contamination

buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for

more information.

Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool.

Caution • Observe proper electrostatic safety precautions when handling any static-

sensitive components such as circuit boards and printheads.

118 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Routine Maintenance

Clean Interior

Figure 44 • Cleaning the Printhead

4. Rotate the platen roller and clean thoroughly with solvent and an applicator.

5. Brush or vacuum any accumulated paper lint and dust away from the rollers.

6. Reload the media and the ribbon (if required).

7. Close the printhead.

1Applicator

2Platen roller

3Printhead print elements

4Printhead lever

Routine Maintenance

Clean Interior

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 119

Sensors

Brush or vacuum any accumulated paper lint and dust off the sensors whenever the sensors are

blocked. At minimum, clean the sensors according to the recommendations in Cleaning

Schedule on page 116.

Ribbon and Label-Available Sensor Locations

The ribbon sensor and optional label-available sensor are shown in Figure 45.

Figure 45 • Sensor Locations

1Label-available sensors

2Ribbon sensor

120 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Routine Maintenance

Clean Interior

Transmissive (Media) Sensor Locations

The locations of the upper and lower transmissive (media) sensors are shown in Figure 46 and

Figure 47.

Figure 46 • Upper Media Sensor

Figure 47 • Lower Media Sensor

1Upper media sensor

1Lower media sensor

Routine Maintenance

Clean Interior

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 121

Snap Plate

Clean the snap plate when label adhesive or a label is stuck to the underside. Figure 48 shows

the location of the snap plate

Figure 48 • Snap Plate Location

To clean the snap plate, complete these steps:

1. Remove the two screws that secure the snap plate to the antenna support frame.

2. Remove the snap plate from the printer.

3. Clean the snap plate with cleaning solvent and a soft cloth.

4. To reinstall the snap plate, slide it back into place until the screw holes on the snap plate

line up with the screw holes in the antenna support frame.

5. Reinstall the two snap plate screws to secure the snap plate to the antenna support frame.

1Antenna support screws

2Location of right-side snap plate screw

(screw not shown)

3Snap plate

4Antenna support

5Antenna support frame

6Left-side snap plate screw

Important • Do not remove the antenna support screws.

122 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Routine Maintenance

Replace Fuse

The R110Xi fuse must be replaced only by an authorized service technician.

The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry

module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is

provided as a spare. The end caps of the fuse must bear the certification mark of a known

international safety organization (see Figure 7 on page 11).

To replace a faulty fuse, complete these steps:

1. Use a small-blade screwdriver or similar tool to remove the fuse holder.

The fuse holder is part of the AC power entry module at the rear of the printer (Figure 49).

Figure 49 • AC Power Entry Module

2. Remove the faulty fuse and install a new fuse in the in-circuit position (Figure 50).

Caution • Turn the AC power switch Off (O) and remove the power cord before performing

this procedure.

1Power switch

2Fuse holder

3AC power entry module

4Small-blade screwdriver

Important • If you use the spare fuse, be sure to order a replacement fuse from your

authorized Zebra distributor. The spare fuse should be the exact type and rating as the

original in-circuit fuse.

Routine Maintenance

Replace Fuse

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 123

Figure 50 • Fuse Locations

3. Snap the fuse holder back into the AC power entry module.

4. Reconnect the power cord, and turn the printer On (I).

1In-circuit fuse

2Fuse holder

3Spare fuse

Note • If the printer does not power on, an internal component failure may have occurred,

and the printer requires servicing by an authorized service technician.

124 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Routine Maintenance

Replace Fuse

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 125

Troubleshooting

This chapter provides you with information about LCD, print quality, communications, and

other errors that you might need to troubleshoot.

Contents

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Additional Printer Self Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Additional Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

126 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Troubleshooting

If an error condition exists with the printer, review this checklist:

!Is there an error message on the LCD? If yes, see LCD Error Messages on page 127 for

more information.

!Is the CHECK RIBBON light on when ribbon is loaded properly, or are non-continuous

labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensors

on page 50.

!Are you experiencing problems with print quality? If yes, see Print Quality Problems

on page 130.

!Are you experiencing communications problems? If yes, see Communications Problems

on page 132.

If the labels are not printing or advancing correctly, review this checklist:

!Are you using the correct type of labels? Review the types of label in Types of Media

on page 14.

!Review the label- and ribbon-loading illustrations, starting with Loading the Media

on page 20.

!Check the position of the media sensor and move if necessary, as shown in Adjust Media

Sensors on page 37.

!Does the printhead need to be adjusted? See Adjust Printhead Pressure and Toggle

Position on page 39 for more information.

!Do the sensors need to be calibrated? See Calibrate Media and Ribbon Sensors

on page 50 for more information.

If none of the above suggestions correct the problem, review this checklist:

!Perform one or more of the self-tests given in Printer Diagnostics on page 134. Use the

results to help identify the problem.

!If you are still having problems, see Support on page x for customer support information.

Troubleshooting

LCD Error Messages

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 127

LCD Error Messages

The LCD displays messages when there is an error. See Table 14 for LCD errors, the possible

causes, and the recommended solutions.

Table 14 • LCD Error Messages

LCD Possible Cause Recommended Solution

RIBBON OUT Thermal Transfer Mode—

Ribbon is not loaded or is

loaded incorrectly.

Load the ribbon correctly, following directions in

Loading Ribbon on page 26.

Thermal Transfer Mode—

Ribbon is loaded but the ribbon

sensor is not sensing the ribbon.

Adjust the media and ribbon sensors. See

Calibrate Media and Ribbon Sensors on page 50.

Direct Thermal Mode—

Ribbon is loaded. Make sure that ribbon is not loaded and that the

printer is in Direct Thermal Print Mode. See

Selecting Print Method on page 46.

Direct Thermal Mode—

Settings are incorrect. Make sure the printer driver and software settings

are compatible with Direct Thermal Print Mode.

PAPER OUT Labels are not loaded or are

loaded incorrectly. Load the labels correctly. See Loading the Media

on page 20.

Media Sensor is not adjusted

correctly. Check the position of the media sensors, and adjust

if necessary. See Calibrate Media and Ribbon

Sensors on page 50.

Printer is set for non-continuous

labels but continuous labels are

loaded.

• Make sure the labels and the Media Type

settings match. See Setting Media Type

on page 45.

• Make sure the printer driver or software settings

match the label and Media Type settings.

• Calibrate the printer. For more information, see

Calibrate the Printer on page 35.

The MAX LENGTH setting is

set to a value that is shorter than

the actual length of the label.

Change the MAX LENGTH setting to a value that

is at least 1 in. (25 mm) longer than the labels.

HEAD OPEN The printhead is not fully

closed. Close the printhead.

HEAD ELEMENT

BAD One or more of the printhead

elements failed the printhead

element test.

• If the failed elements affect your printing

application, replace the printhead.

• To override this error, disable the head test count

feature on the front panel by defaulting the value

to 0000.

128 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Troubleshooting

LCD Error Messages

RIBBON IN Ribbon is loaded, but the printer

is set for Direct Thermal mode. • To operate in Direct Thermal mode, remove the

ribbon.

• To operate in Thermal Transfer mode, leave the

ribbon loaded and change the print method to

Thermal Transfer. See Selecting Print Method

on page 46.

• Ensure that the printer driver and/or software

settings are correctly set (if applicable).

HEAD TOO HOT The printhead is over

temperature. Printing automatically resumes when the printhead

elements cool to an acceptable operating

temperature.

Caution • The printhead is hot and can

cause severe burns. Allow the printhead

to cool.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

CLEAN HEAD NOW The printhead requires

cleaning. Clean the printhead according to the instructions in

Printhead and Platen Roller on page 117.

Caution • The printhead is hot and can

cause severe burns. Allow the printhead

to cool.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

If the message does not go away after the printhead

is cleaned, open the printhead and then close it.

Table 14 • LCD Error Messages (Continued)

LCD Possible Cause Recommended Solution

Troubleshooting

LCD Error Messages

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 129

HEAD COLD Caution • An improperly connected printhead data or power cable can

cause this error message. The printhead can still be hot enough to cause

severe burns. Allow the printhead to cool.

The printhead is under

temperature. Continue printing while the printhead reaches the

correct operating temperature. If the error remains,

the environment may be too cold for proper

printing. Relocate the printer to a warmer area.

Printhead data cable is not

properly connected. Caution • You must turn off the printer before

performing this procedure. Failure to do so can

damage the printhead.

1. Turn off (O) the printer.

2. Disconnect and reconnect the data cable to the

printhead.

3. Ensure that the cable connector is fully

inserted into the printhead connector.

4. Turn on (I) the printer.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

OUT OF MEMORY There is not enough memory to

perform the function shown on

the second line of the error

message.

Turn the printer off then back on to clear memory,

and try to print again. If the error recurs, there is

insufficient memory for the label length,

downloaded fonts or graphics, and images.

Ensure that the device, such as Flash memory or

PCMCIA card, is installed and not write-protected

or full. See Memory Cards on page 109.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

Ensure that the data is not directed to a device that

is not installed or available.

Table 14 • LCD Error Messages (Continued)

LCD Possible Cause Recommended Solution

130 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Troubleshooting

Print Quality Problems

Table 15 identifies problems with print quality, the possible causes, and the recommended

solutions.

Table 15 • Print Quality Problems

Problem Possible Cause Recommended Solution

General print

quality issues You are using an incorrect

combination of labels and

ribbon for your application.

Consult your authorized Zebra reseller or

distributor for information and advice.

The printer is set at the incorrect

print speed. For optimal print quality, set the print speed to the

lowest possible setting for your application via

ZPL II, the driver, or the software. See Adjusting

Print Speed on page 44.

The printer is set at an incorrect

darkness level. For optimal print quality, set the darkness to the

lowest possible setting for your application via the

front panel, the driver, or the software. See

Adjusting Print Darkness on page 44.

The printhead is dirty. Clean the printhead according to the instructions in

Printhead and Platen Roller on page 117.

Caution • The printhead is hot and can

cause severe burns. Allow the printhead

to cool.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

There is light

printing (or no

printing) on the left

or right side of the

label or the printed

image is not sharp.

The toggle pressure needs to be

adjusted. Follow the instructions in Adjust Printhead

Pressure and Toggle Position on page 39.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

Gray lines on blank

labels with no

consistent pattern

The printhead is dirty. Clean the printhead according to the instructions in

Printhead and Platen Roller on page 117.

Caution • The printhead is hot and can

cause severe burns. Allow the printhead

to cool.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

Troubleshooting

Print Quality Problems

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 131

Light, consistent

vertical lines

running through the

labels

The printhead or platen roller is

dirty. Clean the printhead and platen roller as instructed

in Printhead and Platen Roller on page 117.

Caution • The printhead is hot and can

cause severe burns. Allow the printhead

to cool.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

Intermittent creases

on the left and right

edges of the labels

There is too much toggle

pressure on the printhead. Reduce the toggle pressure. See Adjust Printhead

Pressure and Toggle Position on page 39.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

Wrinkled ribbon The ribbon is not loaded

correctly. Load the ribbon correctly. See Loading Ribbon

on page 26.

The darkness setting is

incorrect. Set the darkness to the lowest possible setting for

good print quality. See Adjusting Print Darkness

on page 44.

Incorrect printhead pressure or

balance. Set the pressure to the minimum required for good

print quality. See Adjust Printhead Pressure and

Toggle Position on page 39.

Caution • Observe proper electrostatic

safety precautions when handling any

static-sensitive components such as

circuit boards and printheads.

The labels are not feeding

correctly. They are shifting

from side to side.

Make sure that the media guide and media supply

guide touch the edge of the media.

Adjust the ribbon strip plate.

Table 15 • Print Quality Problems (Continued)

Problem Possible Cause Recommended Solution

132 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Troubleshooting

Communications Problems

Table 16 identifies problems with communications, the possible causes, and the recommended

solutions.

Table 16 • Communications Problems

Problem Possible Cause Recommended Solution

A label format was sent to

the printer but was not

recognized. The DATA

light does not flash.

The communication

parameters are incorrect. Check the printer driver or software

communications settings (if applicable).

If you are using serial communication, check

the serial port setting in the front panel menu.

See Setting Serial Communications on page 50.

Make sure you are using the correct

communication cable. See Data Cable

Requirements on page 13 for the requirements.

Using the front panel controls, check the

protocol setting. It should be set to NONE. See

Setting Protocol on page 51.

If a driver is used, check the driver

communication settings for your connection.

A label format was sent to

the printer. Several labels

print, then the printer

skips, misplaces, misses, or

distorts the image on the

label.

The host is set to EPP

parallel communications. Change the settings on the computer host to

standard parallel communications. See Setting

Parallel Communications on page 50.

The serial communication

settings are incorrect. Ensure that the flow control settings match.

Check the communication cable length. See

Data Cable Requirements on page 13 for

requirements.

Check the printer driver or software

communications settings (if applicable).

A label format was sent to

the printer but was not

recognized. The DATA

light flashes but no

printing occurs.

The prefix and delimiter

characters set in the printer

do not match the ones in the

label format.

Verify the prefix and delimiter characters. See

Format Prefix Character on page 53 and

Delimiter Character on page 53 for the

requirements.

Incorrect data is being sent

to the printer. Ensure that ZPL is being used.

Check the communication settings on the

computer. Ensure that they match the printer

settings.

Troubleshooting

Miscellaneous Printing Problems

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 133

Miscellaneous Printing Problems

Table 17 • Miscellaneous Printing Problems

Problem Possible Cause Recommended Solution

The printer fails to

calibrate or detect the top

of the label.

The printer was not

calibrated for the label being

used.

Press PAUSE on the front panel to pause the

printer, and then press CALIBRATE.

The printer is configured for

continuous media. Set the media type to non-continuous media.

See Setting Media Type on page 45.

The driver or software

configuration is not set

correctly.

Driver or software settings produce ZPL

commands that can overwrite the printer

configuration. Check the driver or software

media-related setting.

RFID labels are not

calibrating correctly. The

label is positioned so that it

cannot be torn off at the

correct location.

The printer sometimes

mistakes the antenna or chip

as the leading edge of the

label.

1. Press PAUSE on the front panel to pause

the printer, and then press CALIBRATE.

2. If this does not solve the problem, remove

one or two labels from the backing and

position the backing under the upper media

sensor (see Adjust Media Sensors

on page 37 for the location). Press PAUSE

on the front panel to pause the printer, and

then press CALIBRATE.

3. If this does not solve the problem,

calibration may need to be performed using

non-RFID labels that are the same size as

the RFID labels being used. Before

reloading the RFID labels, select FEED or

LENGTH for the MEDIA POWER UP and

HEAD CLOSE parameters (see Media

Power Up on page 54 and Head Close

on page 54).

134 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Troubleshooting

Printer Diagnostics

Self tests give information about the condition of the printer. The most commonly used are the

Power-On and the CANCEL self tests.

Power-On Self Test

The Power-On Self Test (POST) is performed automatically each time the printer is turned on.

During either test sequence, the front panel LEDs light up and the LCD monitors the progress

of the POST. If the printer fails any of these tests, FAILED shows on the LCD. If this occurs,

notify an authorized Zebra reseller.

Additional Printer Self Tests

These self tests produce sample printouts and provide specific information that help determine

the operating conditions for the printer.

Each self test is enabled by pressing a specific front panel key or combination of keys while

turning the power On (I). Keep the key(s) depressed until the DATA light turns off. When the

POST is complete, the selected self test starts automatically.

Caution • Be sure that the print width is set to match the label width you are using before

running any self tests. If the labels are not wide enough, the test may print on the platen

roller and damage it.

Note • When performing a self test, do not send a label format to the printer. For remote hosts,

disconnect all data interface cables from the printer. For printers in Peel-Off Mode, remove the

labels as they come out of the printer.

Troubleshooting

Printer Diagnostics

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 135

CANCEL Self Test

The CANCEL self test prints a printer configuration label, which tells you the current settings

for the printer.

To perform the CANCEL Self Test, complete these steps:

1. Turn Off (O) the printer.

2. Press and hold CANCEL while turning the power On (I). Hold CANCEL until the DATA

light turns off.

A printer configuration label prints (Figure 51).

Figure 51 • Printer Configuration Label

136 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Troubleshooting

Printer Diagnostics

The printer configuration can be changed by performing a calibration procedure. See Calibrate

the Printer on page 35 for more information.

Troubleshooting

Printer Diagnostics

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 137

PAUSE Self Test

This self test can be used to provide the test labels required when making adjustments to the

printer’s mechanical assemblies. See the sample printout below.

To perform a PAUSE self test, complete these steps:

1. Turn Off (O) the printer.

2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the DATA light

turns off.

• The initial self test prints 15 labels at 2.4 in. (61 mm) per second, then automatically

pauses the printer. When PAUSE is pressed, an additional 15 labels print. Figure 52

shows a sample of the labels.

Figure 52 • PAUSE Test Label

• While the printer is paused, pressing CANCEL alters the self test. When PAUSE is

pressed, 15 labels print at 6 in. or 152 mm per second.

• While the printer is paused, pressing CANCEL again alters the self test a second time.

When PAUSE is pressed, 50 labels print at 2.4 in. (61 mm per second).

• While the printer is paused, pressing CANCEL again alters the self test a third time.

When PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.

• While the printer is paused, pressing CANCEL again alters the self test a fourth time.

When PAUSE is pressed, 15 labels print at the printer’s maximum speed.

• To exit this self test at any time, press and hold CANCEL.

138 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Troubleshooting

Printer Diagnostics

FEED Self Test

This test helps you choose the best darkness setting for your printer.

To perform a FEED self test, complete these steps:

1. Turn Off (O) the printer.

2. Press and hold FEED while turning the power On (I). Hold FEED until the DATA light

turns off.

The printer prints a series of labels (Figure 53) at various speeds and at darkness settings

higher and lower than the darkness value shown on the configuration label.

Figure 53 • FEED Test Label

3. Inspect the labels and determine which one has the best print quality for your application.

The darkness value printed on that label is added to (plus) or subtracted from (minus) the

darkness value specified on the configuration label. The resulting numeric value (0 to 30)

is the best darkness value for that specific label/ribbon combination and print speed.

4. Enter the corresponding darkness and print speed values into the printer through the front

panel.

Troubleshooting

Printer Diagnostics

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 139

FEED and PAUSE Self Test

Performing this self test temporarily resets the printer configuration to the factory default

values. These values are active only until power is turned off unless you save them

permanently in memory.

To perform a FEED and PAUSE self test, complete these steps:

1. Turn Off (O) the printer.

2. Press and hold FEED and PAUSE while turning the power On (I). Hold FEED and

PAUSE until the DATA light turns off.

No labels print at the end of this test.

Communications Diagnostics Test

This test is controlled from the front panel display. See Setting Communications Mode

on page 52. Figure 54 shows a typical printout from this test. Turn off the power to exit this

self test and return to normal operation.

Figure 54 • Communications Diagnostics Test Label

Additional Printer Diagnostics

Additional diagnostic tests are available for this printer. See the Maintenance Manual for

information about these additional tests.

Note • The communications test label prints upside-down.

140 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Troubleshooting

Printer Diagnostics

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 141

Specifications

This appendix provides the features of and specifications for the R110Xi/R170Xi printers.

Contents

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Zebra Programming Language (ZPL II®). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . . 144

Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Ribbon Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

142 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Specifications

Features

This section lists the standard and optional features for the printer.

Standard Features

• Thermal transfer and direct thermal printing

• DRAM 16 MB

•USB 2.0 Port

•Real-time Clock

• Advanced Counter

Print Modes

Five different print modes can be used, depending on the printer options purchased:

•Tear-Off Mode: Labels are produced in strips.

•Peel-Off Mode: Labels are dispensed and peeled from the backing as needed.

•Applicator Mode: The printer is part of a larger label application system.

Zebra Programming Language (ZPL II®)

ZPL features include:

Note • Printer specifications are subject to change without notice.

• Downloadable graphics, scalable and

bitmap fonts, and label formats • Controlled via mainframe, mini-

computer, PC, portable data terminal

• Object copying between memory areas • Programmable quantity with print, pause,

and cut control

• (RAM, memory card, and internal Flash) • Communicates in printable ASCII

characters

• Code page 850 character set • Error-checking protocol

• Data compression • Status message to host upon request

• Automatic virtual input buffer

management • Serialized fields

• Format inversion • In-spec OCR-A and OCR-B

• Mirror image printing • UPC/EAN

• Four-position field rotation

(0°, 90°, 180°, 270°) • User-programmable password

•Slew command

Specifications

Features

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 143

Bar Codes

Types of bar codes include:

Agency Approvals

Approvals include:

• Binational UL 60950 3rd edition/CSA CAN/CSA-C22.2 No. 60950-00 3rd edition

• FCC Part 15.107 and 15.109 Class B

• FCC Part 15.247

• Canadian ICES-003, Class B

•IC RSS-210

• Bar code ratios—2:1, 7:3, 5:2, 3:1 • LOGMARS

• Codabar (supports ratios of 2:1 up to 3:1) • MaxiCode

•CODABLOCK •Micro PDF

•Code 11 •MSI

• Code 39 (supports ratios of 2:1 up to 3:1) • PDF-417 (2-dimensional bar code)

• Code 49 (two-dimensional bar code) • PLANET code

•Code 93 •Plessey

• Code 128 (with subsets A, B, and C and

UCC case codes) •POSTNET

• Check digit calculation where applicable • QR-Code

• Data Matrix • RSS code

• EAN-8, EAN-13, EAN extensions • Standard 2 of 5

• ISBT-128 • TLC 39

• Industrial 2 of 5 • UPC-A, UPC-E, UPC extensions

• Interleaved 2 of 5 (supports ratios of 2:1

up to 3:1, Modulus 10 Check Digit)

144 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Specifications

General Specifications

Electrical Specifications

Environmental Conditions for Operation and Storage

Dimensions R110Xi R170Xi

Height 15.5 in (393.7 mm) 15.5 in. (393.7 mm)

Width 10.37 in. (263.5 mm) 13.15 in. (334.4 mm)

Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm)

Weight without options 51 lb. (25 kg) 67 lb. (30.5 kg)

Power R110Xi R170Xi

General 90 to 264 VAC; 48 to 62 Hz 90 to 264 VAC; 48 to 62 Hz

Power consumption printing

PAUSE test at slowest speed 180 W 220 W

Printer idle 20 W 20 W

Environment Mode Temperature Relative Humidity

Operation Thermal Transfer 41° to 104°F

(5° to 40° C) 20 to 85% non-condensing

Direct Thermal 32° to 104°F

(0° to 40° C)

Storage Thermal Transfer or

Direct Thermal –40° to 140°F

(–40° to 60° C) 5 to 85% non-condensing

Specifications

Print Specifications by Model

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 145

Print Specifications by Model

Refer to the key and the table that follows for printer specifications.

Model Specifications Key This table contains the key for print specifications for the

tables that follows.

R110Xi

!Non-Continuous printing (gap, notch, or hole between labels).

"Continuous printing (no gap, notch or hole).

"Ladder (rotated) orientation.

#Picket fence (nonrotated) orientation.

Print Specifications R110Xi 200 dpi R110Xi 300 dpi

Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch

(12 dots/mm)

Dot size (width×length) 0.0049×0.0049 in.

(0.125×0.125 mm) 0.0033×0.0033 in.

(0.084×0.084 mm)

First dot location (measured from

inside media edge) 0.10 ± 0.035 in. (2.5 ± 0.89 mm) 0.023 ± 0.035 in.

(0.6 ± 0.9 mm)

Maximum print width 4.09 in. (104 mm) 4.09 in. (104 mm)

Selectable print speeds (inches

per second) 2.4, 3 through 10 2.4, 3 through 8

Maximum Print length 39 in. (991 mm)!

150 in. (3810 mm)"

39 in. (991 mm)!

100 in. (3810 mm)"

Bar code modulus (X) dimension 4.9 mil to 49 mil"

4.9 mil to 49 mil#

3.9 mil to 39 mil"

3.33 mil to 33 mil#

Thin film printhead with Element

Energy Equalizer (E3)®Yes Yes

146 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Specifications

Print Specifications by Model

R170Xi

Print Specifications 170Xi 200 dpi 170Xi 300 dpi

Printhead resolution 203 dots/inch

(8 dots/mm) 300 dots/inch

(12 dots/mm)

Dot size (width×length) 0.0049×0.0049 in.

(0.125×0.125 mm) 0.0033×0.0033 in.

(0.084×0.084 mm)

First dot location (measured from

inside media edge) 0.10 ± 0.035 in.

(2.5 ± 0.89 mm) 0.10 ± 0.035 in.

(2.5 ± 0.89 mm)

Maximum print width 6.6 in. (168 mm) 6.6 in. (168 mm)

Selectable print speeds

(in. per second) 2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 2.4, 3, 4, 5, 6, 7, 8

Maximum print length 39 in. (99 cm)!

100 in. (381 cm)"

39 in. (99 cm)!

100 in. (254 cm)"

Bar code modulus (X) dimension 3.9 mil to 39 mil"

3.33 mil to 33 mil#

3.9 mil to 39 mil"

3.33 mil to 33 mil#

Thin film printhead with Element

Energy Equalizer (E3) Yes Yes

Specifications

Ribbon Specifications by Model

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 147

Ribbon Specifications by Model

Refer to the table that follows for ribbon specifications for your type of printer.

Note • Match the ribbon to the label width and printhead width that you are using.

• Ribbon must be wound with the coated side out.

• Ribbon should be at least as wide as the labels to protect the printhead from excessive wear.

Ribbon Specifications R110Xi R170Xi

Printhead resolution 203 dots/inch

(8 dots/mm) 300 dots/inch(12 dots/mm)

Ribbon width—Minimum* 0.79 in. (20 mm) 2.0 in. (51 mm)

Ribbon width—Maximum 4.33 in. (110 mm) 6.7 in. (170 mm)

Standard length with 2:1 label to

ribbon ratio 984 ft (300 m) 984 ft (300 m)

Standard length with 3:1 label to

ribbon ratio 1476 ft (450 m) 1476 ft (450 m)

Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm)

Maximum ribbon roll outside

diameter 3.2 in. (81.3 mm) 3.2 in. (81.3 mm)

* For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used. For the

list of approved transponders, go to http://www.rfid.zebra.com.

148 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Specifications

Label Specifications

R110Xi/R170Xi printers need the correct size and type of labels for best performance. Refer to

the tables that follow for the specifications.

Important • Media registration and minimum label length are affected by label type and

width, ribbon type, print speed, and printer mode of operation. Performance improves as these

factors are optimized. Zebrarecommends qualifying any application with thorough testing.

Label Specifications R110Xi R170Xi

Minimum label length Tear-off 0.7 in. (18 mm)* 0.7 in. (18 mm)*

RFID labels ** **

Total media width

(label + backing, if any) Minimum 0.79 in. (20 mm)* 2.00 in. (51 mm)

Maximum 4.5 in. (114 mm) 7.1 in. (180 mm)

RFID labels ** **

Total thickness

(includes backing, if any) Minimum 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)

Maximum 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)

Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm)

Maximum roll diameter on

3in.(76mm)core 8.0 in. (203 mm) 8.0 in. (203 mm)

Interlabel gap Minimum 0.079 in.(2 mm)*

Preferred 0.118 in. (3 mm)*

Maximum No more than the

calibrated length of the

label.

No more than the

calibrated length of the

label.

RFID labels ** **

Maximum internal fanfold media

pack size (label + backing)

L×W×H

R110Xi 200 dpi 8.0×4.5×4.5 in.

(20×114×114 mm) 8.0×7.1×4.5 in.

(203×114×114 mm)

R110Xi 300 dpi 8.0×5.5×4.5 in.

(203×140×114 mm)

Ticket/tag sensing notch L × W 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm)

Ticket/tag sensing hole diameter 0.125 in. (3 mm) 0.125 in. (3 mm)

Label registration tolerance

(vertical) ± 0.06 in. (± 1.5 mm) ± 0.070 in. (± 1.8 mm)

Label registration tolerance

(horizontal) ± 0.06 in. (± 1.5 mm) ± 0.070 in. (± 1.8 mm)

* Does not apply to RFID labels.

** This parameter varies for each transponder type. For the list of approved transponders, go to http://www.rfid.zebra.com.

Specifications

Label Specifications

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 149

Black Mark Sensing Only

Label Specifications R110Xi 200 dpi R110Xi 300 dpi R170Xi

Mark length (measuring

parallel to label/tag edge) 0.12 in. (3 mm)$

0.43 in. (11 mm)%

0.12 in. (3 mm)$

0.43 in. (11 mm)%

0.12 in. (3 mm)$

0.43 in. (11 mm)%

Mark width (measuring to

perpendicular

label/tag edge)

0.43 in. (11 mm) $

Full media width %

0.43 in. (11 mm) $

Full media width %

0.43 in. (11 mm) $

Full media width %

Mark location within 0.040 in. (1 mm) of

the inside media edge within 0.040 in. (1 mm) of

the inside media edge

Mark density in Optical

Density Unit (ODU) >1.0 >1.0 >1.0

150 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Specifications

Label Specifications

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 151

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties

operating and maintaining the equipment described herein. Such proprietary information may

not be used, reproduced, or disclosed to any other parties for any other purpose without the

expressed written permission of Zebra Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and

designs are subject to change without notice.

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for Class B Digital

Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a residential

environment. This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the product manuals, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television

reception, the user is encouraged to do one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

152 R110Xi/R170Xi User Guide 23063L-003 Rev. 2 12/17/04

Proprietary Statement

The user is cautioned that any changes or modifications not expressly approved by Zebra

Technologies could void the user’s authority to operate the equipment. To ensure compliance,

this printer must be used with Shielded Communication Cables.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm

between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct

any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or

delivery of the accompanying product (including hardware and software) be liable for any

damages whatsoever (including, without limitation, consequential damages including loss of

business profits, business interruption, or loss of business information) arising out of the use

of, the results of use of, or inability to use such product, even if Zebra Technologies has been

advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or

limitation of incidental or consequential damages, so the above limitation or exclusion may

not apply to you.

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 153

Warranty Information

Effective December 30, 2002

All new Zebra products are warranted by the manufacturer to be free from defect in material

and workmanship.

Printers and Related Hardware Products

Proof of purchase or shipment date is required to validate the warranty period. The warranty

becomes void if the equipment is modified, improperly installed or used, damaged by accident

or neglect, or if any parts are improperly installed or replaced by the user.

Products returned must be packaged in the original or comparable packing and shipping

container. In the event equipment is not so packaged, or if shipping damage is evident, it will

not be accepted for service under warranty. Surface transportation charges for return to

customers in the continental United States is paid by Zebra. Otherwise, Zebra pays CPT

(carriage paid to) nearest airport; customer pays customs, duties, taxes, and freight from

airport to destination. If Zebra determines that the product returned for warranty service or

replacement is not defective as herein defined, the customer will pay all handling and

transportation costs.

Printers

All printers (excluding printheads) are warranted against defect in material or workmanship

for twelve (12) months from the purchase date.

154 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

Warranty Information

Printheads

Because printhead wear is part of normal operation, the original printhead is covered by a

limited warranty as indicated below. Warranty period begins on purchase date.

To qualify for this warranty, the printhead must be returned to the factory or to an authorized

service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or

ribbons) for warranty qualification.

However, if it is determined that the use of inappropriate or inferior supplies has caused any

defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s

labor and material charges required to repair the defect. The warranty becomes void if the

printhead is physically worn or damaged; also if it is determined that failure to follow the

preventive maintenance schedule listed in the User Guide has caused defect in the thermal

printhead for which a warranty claim is made.

Related Hardware Items

Products are warranted to be free of defects in material and workmanship from the date of

purchase according to this chart:

Defective product must be returned to Zebra for evaluation. In the event of notification of

defect within the warranty period, Zebra will replace the defective item provided there had not

been damage resulting from user abuse, modification, improper installation or use, or damage

in shipping or by accident or neglect.

Printhead Warranty Period

Bar code label and receipt printer printheads 6 months

Plastic card printer printheads 12 months

Product Warranty Period

Accessories 1 month

Batteries 3 months

Cables 1 month

Chargers/Power Supplies 1 year

Hardware Keys 1 year

Keyboard Display Units 6 months

Parts 3 months

Pocket Eye®1 year

Software 1 month

ZebraNet® Print Servers 3 years

Warranty Information

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 155

Supplies Products

Supplies are warranted to be free from defect in material and workmanship for a period of

six (6) months for media and twelve (12) months for ribbon from the date of shipment by

Zebra. This is provided the user has complied with storage guidelines, handling, and usage of

the supplies in Zebra printers.

Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or

possible replacement of products found to be defective in material or workmanship during the

warranty period. Zebra may in its discretion issue a credit for any such defective products in

such amount as it deems reasonable.

Repair Services

Zebra repairs are warranted against defects in material and workmanship for 90 days from the

date of repair by Zebra. This excludes printheads, which are warranted separately. This

warranty does not cover normal wear and tear. This warranty becomes void if the item is

modified, improperly installed or used, or damaged by accident, neglect, or abuse.

Warranty Exclusions & Conditions Statement

The warranties given above are the only warranties given to you. No other warranties, express

or implied, are given. Zebra does not make any implied warranty of merchantability or fitness

for a particular purpose in connection with its sale of products or services. While Zebra’s

desire is to be responsive to your specific needs and questions, Zebra does not assume

responsibility for any specific application to which any Products are applied, including, but not

limited to, compatibility with other equipment. All statements, technical information, or

recommendations relating to Zebra Products are based on tests believed to be reliable, but do

not constitute a guaranty or warranty.

Zebra’s maximum liability for warranty claims is limited to the invoice price of the Product

claimed defective. Zebra does not assume responsibility for delays in replacement or repair of

products. Zebra shall not under any circumstances whatsoever be liable to you or any other

party for loss or profits, lost data, diminution of goodwill, or any other special or consequential

damages whatsoever with respect to any warranty claim made by you. Specifically for

software, Zebra is not liable for any incidental or consequential damages caused by abuse or

misapplication of the software or by its use in violation of the U.S. copyright law or

international treaty. No salesperson, representative, or agent of Zebra is authorized to make

any guaranty, warranty, or representation that contradicts the foregoing. Any waiver,

alteration, addition, or modification to the foregoing warranties must be in writing and signed

by an executive officer of Zebra to be valid.

Zebra Technologies

333 Corporate Woods Parkway

Vernon Hills, IL 60061-3109 U.S.A.

Phone +1 847.634.6700 or +1 800.423.0442

Fax + 1 847.913.8766 www.zebra.com

156 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

Warranty Information

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 157

Printer Software

and Firmware

License Agreement

YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF

THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE

AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR

OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE

WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND

PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING

FOR A FULL REFUND.

Zebra Technologies (ZEBRA) hereby grants you a non-exclusive, non-transferable license to

use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying

documentation according to the following terms:

1. The printer enclosed with or otherwise associated with this Agreement has or includes

certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and

international copyright treaties, as well as other intellectual property laws and treaties. The

SOFTWARE and FIRMWARE is licensed, not sold. Such SOFTWARE and/or

FIRMWARE may include, but is not limited to, SOFTWARE and/or FIRMWARE that is

licensed under one or more of the following trademarks: ZPL (Zebra Programming

Language), Zebralink, Web View, Web Alert, ZBI (Zebra Basic Interpreter), BAR-ONE,

ZTools, Utilities, ZebraNet View for IP, ZebraNet Alert, PC Management Program,

ZebraNet View for Networks and ZebraNet Connect.

2. GRANT OF LICENSE. This License grants you the following rights:

• SOFTWARE and FIRMWARE. You may use, access, display, run, or otherwise

interact with (RUN) the SOFTWARE and FIRMWARE in connection with operating

the printer which is enclosed with or otherwise associated with this PSFLA

(PRINTER). The primary user of the PRINTER may make a second copy for his or

her exclusive use on a portable computer/printer.

• Storage/Network Use. You may also store or install a copy of the SOFTWARE and

FIRMWARE on a storage device, such as a network server, used only to RUN the

SOFTWARE and FIRMWARE on your other PRINTERS over an internal network;

however, you must acquire and dedicate a license for each separate PRINTER on

which the SOFTWARE and FIRMWARE is RUN from the storage device. A license

for the SOFTWARE and FIRMWARE may not be shared or used concurrently on

different PRINTERS.

158 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

Printer Software and Firmware License Agreement

• Reservation of Rights. All rights not expressly granted are reserved by ZEBRA.

• Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service

accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and

may be governed by separate terms of use, conditions or notices.

3. RESTRICTIONS.

• You must maintain all copyright notices on all copies of the SOFTWARE and

FIRMWARE.

• Limitations on modification. You may not modify, adapt, translate, or create

derivative works based on this SOFTWARE OR FIRMWARE or the accompanying

documentation.

• Limitations of Reverse Engineering, Decompilation and Disassembly. You may not

reverse engineer, decompile, or disassemble the SOFTWARE or the FIRMWARE,

except and only to the extent that such activity is permitted by applicable law

notwithstanding this limitation.

• Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.

• Support Services. ZEBRA may provide you with support services related to the

SOFTWARE and/or FIRMWARE (SUPPORT SERVICES), in its discretion. Use of

SUPPORT SERVICES, if any, is governed by the ZEBRA policies and programs

described in the user guide, in online documentation, and/or other ZEBRA provided

materials. Any supplemental SOFTWARE or FIRMWARE code provided to you as a

part of SUPPORT SERVICES shall be considered part of the SOFTWARE and/or

FIRMWARE and is subject to the terms of this PSFLA. With respect to technical

information you provide to ZEBRA as part of the SUPPORT SERVICES, ZEBRA

may use such information for its business purposes, including for product support and

development. ZEBRA will not utilize such technical information in a form that

personally identifies you except to the extent necessary to provide you with support.

• Replacement, Modification and Upgrade of the SOFTWARE and/or FIRMWARE.

ZEBRA reserves the right to replace, modify or upgrade the SOFTWARE and/or

FIRMWARE at any time by offering you a replacement or modified version of the

SOFTWARE and/or FIRMWARE or such upgrade and to charge for such

replacement, modification or upgrade. Any such replacement or modified

SOFTWARE and/or FIRMWARE code or upgrade to the SOFTWARE and/or

FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE

and/or FIRMWARE and subject to the terms of this PSFLA (unless this PSFLA is

superseded by a further PSFLA accompanying such replacement or modified version

of or upgrade to the SOFTWARE and/or FIRMWARE). In the event that ZEBRA

offers a replacement or modified version of or any upgrade to the SOFTWARE and/or

FIRMWARE, (a) your continued use of the SOFTWARE and/or FIRMWARE is

conditioned on your acceptance of such replacement or modified version of or

upgrade to the SOFTWARE and/or FIRMWARE and any accompanying superseding

PSFLA and (b) in the case of the replacement or modified SOFTWARE and/or

FIRMWARE, your use of all prior versions of the SOFTWARE and/or FIRMWARE

is terminated.

Printer Software and Firmware License Agreement

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 159

4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this

PSFLA if you fail to comply with the terms and conditions of this PSFLA. ZEBRA may

terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and/or

FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE

and/or FIRMWARE and conditioning your continued use of the SOFTWARE and/or

FIRMWARE or such replacement, modified or upgraded version on your acceptance of

such superseding PSFLA. In addition, ZEBRA may terminate this PSFLA by notifying

you that your continued use of the SOFTWARE and/or FIRMWARE is prohibited. In the

event that ZEBRA terminates this PSFLA, you must immediately stop using the

SOFTWARE and/or FIRMWARE and destroy all copies of the SOFTWARE and/or

FIRMWARE and all of its component parts.

5. COPYRIGHT. All title and copyrights in and to the SOFTWARE and FIRMWARE, the

accompanying printed materials, and any copies of the SOFTWARE and FIRMWARE,

are owned by ZEBRA or its suppliers. All title and intellectual property rights in and to

the content which may be accessed through use of the SOFTWARE and/or FIRMWARE is

the property of the respective content owner and may be protected by applicable copyright

or other intellectual property laws and treaties. This PSFLA grants you no rights to use

such content. If this SOFTWARE and/or FIRMWARE contains documentation which is

provided only in electronic form, you may print one copy of such electronic

documentation. You may not copy the printed materials accompanying the SOFTWARE

and/or FIRMWARE.

6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTWARE and/or FIRMWARE

provided to the U.S. Government pursuant to solicitations issued on or after December 1,

1995 is provided with the commercial rights and restrictions described elsewhere herein.

All SOFTWARE and/or FIRMWARE provided to the U.S. Government pursuant to

solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS

as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013

(OCT 1988), as applicable.

7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the

SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that is the

direct product of the SOFTWARE and/or FIRMWARE (the foregoing collectively

referred to as the RESTRICTED COMPONENTS), to any country, person or entity

subject to U.S. export restrictions. You specifically agree not to export or re-export any of

the RESTRICTED COMPONENTS (i) to any country to which the U.S. has embargoed

or restricted the export of goods or services, which currently include, but are not

necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any

national of any such country, wherever located, who intends to transmit or transport the

RESTRICTED COMPONENTS back to such country; (ii) to any person or entity who

you know or have reason to know will utilize the RESTRICTED COMPONENTS in the

design, development or production of nuclear, chemical or biological weapons; or (iii) to

any person or entity who has been prohibited from participating in U.S. export

transactions by any federal agency of the U.S. government. You warrant and represent that

neither the U.S. Commerce Department, Bureau of Export Administration nor any other

U.S. federal agency has suspended, revoked or denied your export privileges.

160 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

Printer Software and Firmware License Agreement

8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE

SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND

HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER

EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY

(IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF

FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK

OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT. ALSO, THERE IS NO

WARRANTY OR CONDITION OF TITLE, OF QUIET ENJOYMENT, OR OF

NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF THE USE OR

PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU. ZEBRA

DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR

FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE.

9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY

APPLICABLE LAW, IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE

LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT,

SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING,

WITHOUT LIMITATION, DAMAGES FOR ANY INJURY TO PERSON OR

PROPERTY, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION,

LOSS OF BUSINESS INFORMATION, FOR LOSS OF PRIVACY FOR FAILURE TO

MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE,

FOR NEGLIGENCE, AND FOR ANY PECUNIARY OR OTHER LOSS

WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF

OR INABILITY TO USE THE SOFTWARE OR FIRMWARE, WHETHER BASED ON

CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF

ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE

EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10. LIMITATIONS AND RELEASE OF LIABILITY.

• To the extent that the SOFTWARE and/or FIRMWARE covered by this PSFLA

includes emulation libraries, emulation libraries are offered “as is”. ZEBRA does not

provide any warranty associated with the emulation libraries.

• The emulation library does not work 100% correctly or cover 100% of the

functionality of the printer language being emulated. Modifications may be required

for each target application. If such modification is necessary, prior to making any such

modification, you are required to contact ZEBRA to obtain express written consent to

make such modification.

• If the emulation library is sold separately by an authorized party other than ZEBRA

(RESELLER—A party other than ZEBRA which is authorized by ZEBRA to

distribute the SOFTWARE and/or FIRMWARE with its application so long as the

SOFTWARE and/or FIRMWARE is used with a ZEBRA printer) or is sold bundled

with a printer to an end-user by a RESELLER, and if claims are made by the

RESELLER that the emulation library performs as a 100% emulation solution,

ZEBRA is not responsible if the emulation library does not work as advertised by the

RESELLER. Furthermore, ZEBRA is not liable for any damages directly or indirectly

relating to such emulation library which is sold separately by the RESELLER or

which is sold bundled with a printer to an end-user by the RESELLER.

• The SOFTWARE and FIRMWARE was provided to you at no additional charge and

ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for

the SOFTWARE and FIRMWARE. To the full extent allowed by law, YOU HEREBY

RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY

Printer Software and Firmware License Agreement

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 161

ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE

SOFTWARE AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the

SOFTWARE OR FIRMWARE under the terms of this PSFLA, do not use the

PRINTER enclosed with or otherwise associated with this PSFLA.

11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United

States of America, the laws of the State of Illinois, U.S.A. will apply to this contract. If

you acquired this SOFTWARE and/or FIRMWARE outside of the United States of

America, then local law may apply. If any provision of this PSFLA is held invalid, the

remainder of this PSFLA shall continue in full force and effect.

12. QUESTIONS. Should you have any questions, or if you desire to contact ZEBRA for any

reason, please contact the ZEBRA subsidiary serving your country, or write:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, IL 60061

162 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

Printer Software and Firmware License Agreement

Notes • ___________________________________________________________________

__________________________________________________________________________

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 163

Index

adhesive test for ribbon coating, 17

adjustments

LCD, 58

left position, 55

lower media sensor, 38

media sensors, 37

print darkness, 44

print speed, 44

printhead toggle pressure, 39

tear-off position, 45

upper media sensor, 37

alert setting, 47

applicator port setting, 57

authentication type, 61

auto-calibration, 35

backfeed setting, 55

bar codes

list available codes, 47

types of codes, 143

baud setting, 51

before you begin setup, 8

bitmap scaling factor, 58

black mark media

setting sensor type, 46

cable requirements, 13

calibration

media and ribbon sensor, 50

methods, 35

RFID tag from front panel, 63

RFID tag using ZPL (^HR), 78

setting for head close, 54

setting for media power up, 54

Canadian DOC compliance, 152

CANCEL self test, 135

characteristics of transponders, 68

checklist

before you begin, 8

troubleshooting, 126

Class 0 and 0+ transponder characteristics, 68

Class 1 transponder characteristics, 68

CLEAN HEAD NOW

message, 128

cleaning

exterior of printer, 116

interior, 117

printhead and platen roller, 117

recommended schedule, 116

sensors, 119

snap plate, 121

communication interfaces

overview and location, 12

types of connections, 99

164 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

Index

communications diagnostics test

sample printout, 139

selecting, 52

communications problems, 132

CompactFlash card

format, 48

installation, 112

components, 6

configuration

enter setup mode, 42

exit setup mode, 42

configuration label

print during CANCEL self test, 135

printing after loading printer, 32

printing using List Setup command, 48

connect printer to power source, 11

contact information, x

continuous media

described, 14

setting media type, 45

control prefix setting, 52

creases on labels, 131

create ribbon leader, 27

creating basic label formats, 69

customer support, x

darkness setting, 44

data bits setting, 51

data cable requirements, 13

data connections

RS-232, 104

RS-422/RS-485, 106

data ports, 99

data source

communication interface location, 12

communication interfaces, 99

provide connections, 10

date setting, 59

DB-9 to DB-25 connection, 105

default gateway, 61

default password, 43

define EPC data structure (^RB), 81

delimiter character setting, 53

diagnostics

printer self tests, 134

RFID test, 62

direct connection to a computer, 104

direct thermal mode

media scratch test, 16

setting, 46

disable password protection, 43

display language selection, 59

display RFID tag data, 64

dpi format conversion, 58

Early Warning setting, 47

electrical noise, 13

electrical specifications, 144

Electronic Product Code (EPC)

define EPC data structure (^RB), 81

EPC structure in RFID labels, 67

overview, 67

enable RFID motion (^RM), 85

encryption settings, 61

enter setup mode, 42

environmental specifications, 144

error messages, 127

ESSID setting, 61

exit setup mode, 42

exterior cleaning, 116

fanfold media, 15

fanfold media loading, 24

FCC compliance, 151

FCC radiation exposure limits, 152

features, 142

FEED and PAUSE self test, 139

FEED self test, 138

Flash memory, 49

fonts

listing, 47

using CompactFlash card, 112

using PCMCIA memory card, 110

format convert setting, 58

format list, 48

format memory card, 48

format prefix setting, 53

front panel

buttons, 4

enter setup mode, 42

exit setup mode, 42

illustration, 3

LCD error messages, 127

LCD parameters, 44

lights, 5

fuse replacement, 122

Index

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 165

gleaning, 60

gray lines on labels, 130

HEAD COLD

message, 129

HEAD ELEMENT BAD

message, 127

HEAD OPEN

message, 127

HEAD TOO HOT

message, 128

host handshake setting, 51

host verification command (^HV), 80

idle display setting, 59

image not sharp, 130

images list, 48

initialize Flash memory, 49

inspect the printer, 9

interior cleaning, 117

international safety organization marks, 11

IP settings

default gateway, 61

IP address, 60

protocol, 60

subnet mask, 60

ISO18000 transponder characteristics, 68

label formats for RFID, 69

label length maximum setting, 46

label specifications by model, 148

label top

printer cannot detect, 133

setting, 55

label-available sensor

location, 119

when to clean, 116

labels did not print, 132

labels per roll setting, 47

language selection, 59

LCD messages

adjust LCD settings, 58

error messages, 127

language selection, 59

setup mode, 44

liability, 152

light or no printing, 130

lights on front panel, 5

list settings

all settings, 48

bar codes, 47

fonts, 47

formats, 48

images, 48

setup, 48

load the printer

load fanfold media, 24

load roll media, 21

ribbon, 26

long calibration, 35

lower media sensor adjustment, 38

MAC address, 61

mark LED setting, 58

Mark Med S. setting, 58

maximum label length setting, 46

media

continuous roll media, 14

fanfold, 15

label specifications by model, 148

load fanfold media, 24

load roll media, 21

media LED setting, 58

media low warning, 47

non-continuous roll media, 14

RFID “smart” labels, 15

setting labels per roll, 47

setting media type, 45

types of media, 14

media and ribbon sensor calibration

procedure, 50

media path cleaning, 116

media power up setting, 54

Media S. setting, 58

media scratch test, 16

media sensor

adjustments, 37

location, 120

print media sensor profile, 49

sensor sensitivity calibration, 36

memory card installation

CompactFlash card, 112

PCMCIA memory card, 110

modem connection, 105

motion in RFID label, 85

166 R110Xi/R170Xi User Guide 12/17/04 23063L-003 Rev. 2

Index

network configuration label

printing as baseline, 34

network ID setting, 52

non-continuous media

described, 14

setting media type, 45

number of retries for block (^RR), 86

operating conditions, 10

OUT OF MEMORY

message, 129

PAPER OUT

message, 127

parallel port

location, 12

pin configuration, 100

setting parallel communications, 50

settings, 100

parity setting, 51

passwords

default, 43

disable, 43

entering, 43

RFID tag password, 94

PAUSE self test, 137

PCMCIA card

format, 48

installing memory card, 110

pin configuration

parallel port, 100

serial port, 103

platen roller

cleaning, 117

when to clean, 116

ports, 99

power cord specifications, 11

power source, 11

Power-On Self Test (POST), 134

print configuration label

CANCEL self test, 135

List Setup command, 48

when printer is loaded, 32

print darkness setting, 44

printer components, 6

printer diagnostics, 134

printer operation, 19

printer self tests, 134

printer settings

applicator port, 57

backfeed, 55

baud, 51

configuration label as baseline, 32

control prefix, 52

data bits, 51

date, 59

delimiter character, 53

Early Warning, 47

format convert, 58

format prefix, 53

head resistor, 56

head test count, 56

host handshake, 51

idle display, 59

IP settings, 60

label top, 55

labels per roll, 47

language, 59

LCD, 58

left position, 55

maximum label length, 46

media type, 45

network configuration label as baseline, 34

network ID, 52

parallel communications, 50

parity, 51

passwords, 43

print darkness, 44

print method, 46

print server settings, 60

print speed, 44

print width, 46

protocol, 51

resynch mode, 58

RFID settings, 62

RFID tag type, 63

saving, 42

sensor type, 45

serial communications, 50

setting through front panel, 42

start print signal, 57

time, 59

verifier port, 56

ZPL mode, 53

printer setup checklist, 8

Index

23063L-003 Rev. 2 12/17/04 R110Xi/R170Xi User Guide 167

printhead

cleaning, 117

early warning message, 47

head close setting, 54

head resistor value setting, 56

head test count setting, 56

pressure adjustment, 39

when to clean, 116

print modes

features, 142

selecting, 45

print network configuration label, 34

print quality

effect of printhead toggle pressure, 39

troubleshooting problems, 130

print server settings

default gateway, 61

IP address, 60

IP protocol, 60

subnet mask, 60

print speed setting, 44

print width setting, 46

product improvements, 151

proprietary statement, 151

protocol setting, 51

R110Xi

general specifications, 145

label specifications, 148

ribbon specifications, 147

R170Xi

general specifications, 146

label specifications, 148

ribbon specifications, 147

radiation exposure limits, 152

radio frequency information, 151

read power

change through front panel, 63

change using ZPL, 93

read RFID tag

read or write RFID format (^RF), 83

read RFID tag (^RT), 91

Zebra Technologies RFID-R110XI-03 Thermal Transfer on Demand Bar Code Printer User Manual R110 R170 XiIIIPlus

Zebra Technologies Corporation Thermal Transfer on Demand Bar Code Printer R110 R170 XiIIIPlus

Users Manual

Navigation menu

Namespaces

Views

Navigation