Zebra Technologies TC55CH TOUCH COMPUTER User Manual TC55 Verizon User Guide
Zebra Technologies Corporation TOUCH COMPUTER TC55 Verizon User Guide
Contents
User Manual
TC55 VERIZON USER GUIDE
February 2014
MN000xxxA01
© 2014 Motorola Solutions, Inc. All rights reserved
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PRELIMINARY
PRELIMINARY
Contents
Revision History...............................................................................................................................3
List of Tables.................................................................................................................................... 9
List of Figures................................................................................................................................ 11
About This Guide...........................................................................................................................15
Documentation Set.............................................................................................................................................. 15
Configurations.....................................................................................................................................................15
Chapter Descriptions........................................................................................................................................... 16
Notational Conventions.......................................................................................................................................16
Icon Conventions.................................................................................................................................................16
Related Documents..............................................................................................................................................17
Service Information.............................................................................................................................................17
Chapter 1: Getting Started....................................................................................19
TC55 Features..................................................................................................................................................... 19
Unpacking........................................................................................................................................................... 22
Setup....................................................................................................................................................................22
Installing the SIM Card........................................................................................................................... 22
Installing an Optional microSD Card......................................................................................................24
Installing the Battery............................................................................................................................... 26
Charging the Battery............................................................................................................................... 28
Charging the Main Battery..........................................................................................................28
Charging LED Status...................................................................................................................29
Charging Temperature.................................................................................................................29
Powering On the TC55................................................................................................................30
Replacing the 2,940 mAh Battery....................................................................................................................... 30
Replacing the 4,410 mAh Battery....................................................................................................................... 32
Replacing the microSD Card...............................................................................................................................34
Battery Management........................................................................................................................................... 36
Monitor Battery Usage............................................................................................................................ 36
Low Battery Notification.........................................................................................................................37
Battery Optimization............................................................................................................................... 38
Turning Off the Radios................................................................................................................38
Setting the Date and Time...................................................................................................................................38
General Sound Setting.........................................................................................................................................39
Setting LED Notifications...................................................................................................................................40
Chapter 2: Using the TC55....................................................................................43
Home Screen....................................................................................................................................................... 43
Status Bar................................................................................................................................................ 44
Status Icons..................................................................................................................................45
Notification Icons........................................................................................................................46
Managing Notifications...........................................................................................................................47
Application Shortcuts and Widgets.........................................................................................................48
Adding an Application or Widget to the Home Screen...............................................................48
Moving Items on the Home Screen.............................................................................................48
Removing an App or Widget from the Home Screen................................................................. 48
Folders.....................................................................................................................................................49
Creating a Folder.........................................................................................................................49
Naming Folders........................................................................................................................... 49
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Removing a Folder...................................................................................................................... 49
Changing the Home Screen Wallpaper................................................................................................... 49
Using the Touchscreen........................................................................................................................................ 50
Using the On-screen Keyboard........................................................................................................................... 50
Applications.........................................................................................................................................................51
Accessing Applications........................................................................................................................... 55
Switching Between Recent Applications................................................................................................ 55
Un-Locking the Screen........................................................................................................................................56
Single User Mode....................................................................................................................................56
MultiUser Mode...................................................................................................................................... 58
MultiUser Login..........................................................................................................................58
MultiUser Logout........................................................................................................................59
Resetting the Device............................................................................................................................................59
Performing a Soft Reset.......................................................................................................................... 59
Performing a Hard Reset......................................................................................................................... 59
Suspend Mode..................................................................................................................................................... 60
Chapter 3: Calls......................................................................................................61
Making a Call Using the Dialer...........................................................................................................................62
Dialer Dialing Options............................................................................................................................ 63
Making a Call Using Contacts.............................................................................................................................64
Making a Call Using Call History.......................................................................................................................64
Making a Conference Call...................................................................................................................................65
Making a Call Using a Bluetooth Headset.......................................................................................................... 67
Answering Calls.................................................................................................................................................. 67
Answering Calls with a Bluetooth Headset.........................................................................................................69
Call Settings........................................................................................................................................................ 69
Chapter 4: Applications.........................................................................................71
File Browser........................................................................................................................................................ 71
Messaging............................................................................................................................................................72
Sending a Text Message..........................................................................................................................72
Sending a Multimedia Message.............................................................................................................. 73
People.................................................................................................................................................................. 74
Adding People......................................................................................................................................... 74
Editing People......................................................................................................................................... 74
Deleting People....................................................................................................................................... 74
Voice Dialer........................................................................................................................................................ 74
Calling a Person By Name...................................................................................................................... 75
Redialing Previous Call...........................................................................................................................75
Dialing By Number................................................................................................................................. 75
Opening an Application...........................................................................................................................75
Camera.................................................................................................................................................................76
Taking Photos..........................................................................................................................................76
Taking a Panoramic Photo...................................................................................................................... 77
Recording Videos....................................................................................................................................78
Camera Settings.......................................................................................................................................78
Video Settings......................................................................................................................................... 79
Gallery.................................................................................................................................................................80
Working with Albums.............................................................................................................................81
Share an Album...........................................................................................................................82
Get Album Information...............................................................................................................82
Deleting an Album...................................................................................................................... 82
Working with Photos...............................................................................................................................82
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Viewing and Browsing Photos....................................................................................................82
Rotating a Photo.......................................................................................................................... 83
Cropping a Photo.........................................................................................................................83
Setting a Photo as a Contact Icon................................................................................................84
Get Photo Information.................................................................................................................84
Share a Photo...............................................................................................................................85
Deleting a Photo.......................................................................................................................... 85
Working with Videos.............................................................................................................................. 85
Watching Videos......................................................................................................................... 85
Sharing a Video...........................................................................................................................86
Deleting a Video..........................................................................................................................86
Movie Studio....................................................................................................................................................... 87
DataWedge Demonstration................................................................................................................................. 87
Sound Recorder................................................................................................................................................... 88
Elemez.................................................................................................................................................................89
Disabling Elemez Data Collection.......................................................................................................... 90
Enabling Elemez Data Collection........................................................................................................... 90
MLog Manager....................................................................................................................................................90
Chapter 5: Data Capture.......................................................................................93
Linear Imager...................................................................................................................................................... 93
Digital Camera.................................................................................................................................................... 93
CS3070 Bluetooth Scanner................................................................................................................................. 93
RS507 Hands-Free Imager.................................................................................................................................. 94
Scanning Considerations..................................................................................................................................... 94
Bar Code Capture with Linear Imager................................................................................................................ 95
Bar Code Capture with Integrated Camera......................................................................................................... 96
Bar Code Capture with CS3070 Bluetooth Scanner........................................................................................... 96
Bar Code Capture with RS507 Hands-Free Imager............................................................................................ 97
DataWedge.......................................................................................................................................................... 99
Enabling DataWedge...............................................................................................................................99
Disabling DataWedge..............................................................................................................................99
Chapter 6: Wireless..............................................................................................101
Wireless Wide Area Networks.......................................................................................................................... 101
Sharing the Mobile Data Connection.................................................................................................... 101
USB Tethering...........................................................................................................................101
Bluetooth Tethering...................................................................................................................102
Portable Wi-Fi Hotspot............................................................................................................. 102
Data Usage............................................................................................................................................ 103
Disabling Data When Roaming.............................................................................................................104
Limiting Data Connection to 2G Networks.......................................................................................... 105
Locking the SIM Card...........................................................................................................................105
Editing the Access Point Name.............................................................................................................106
Wireless Local Area Networks..........................................................................................................................106
Scan and Connect to a Wi-Fi Network..................................................................................................107
Configuring a Wi-Fi Network............................................................................................................... 108
Manually Adding a Wi-Fi Network...................................................................................................... 109
Configuring for a Proxy Server.............................................................................................................109
Configuring the Device to Use a Static IP Address.............................................................................. 110
Advanced Wi-Fi Settings...................................................................................................................... 111
WLAN Configuration............................................................................................................................111
Modifying a Wi-Fi Network..................................................................................................................112
Connecting to a Wi-Fi Network Using WPS........................................................................................ 112
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Remove a Wi-Fi Network..................................................................................................................... 112
Bluetooth........................................................................................................................................................... 112
Adaptive Frequency Hopping............................................................................................................... 113
Security..................................................................................................................................................113
Bluetooth Profiles..................................................................................................................................113
Bluetooth Power States......................................................................................................................... 114
Bluetooth Radio Power......................................................................................................................... 114
Enabling Bluetooth....................................................................................................................114
Disabling Bluetooth...................................................................................................................114
Discovering Bluetooth Device(s).......................................................................................................... 115
Changing the Bluetooth Name.............................................................................................................. 116
Connecting to a Bluetooth Device.........................................................................................................116
Selecting Profiles on the Bluetooth Device...........................................................................................116
Unpairing a Bluetooth Device...............................................................................................................116
Pairing with the CS3070........................................................................................................................117
CS3070 Numeric Bar Codes for PIN Entry.............................................................................. 117
Pairing the RS507 Hands-Fee Imager...................................................................................................118
Near Field Communications..............................................................................................................................119
Sharing Information Using NFC........................................................................................................... 119
Communication Using NFC..................................................................................................................120
Pairing with NFC Enabled Bluetooth Devices......................................................................................120
Chapter 7: Accessories.........................................................................................123
TC55 Accessories..............................................................................................................................................123
Micro USB Cable.............................................................................................................................................. 124
Rugged Charge Cable........................................................................................................................................125
Five Slot Charge Only Cradle........................................................................................................................... 127
Vehicle Charge Cradle...................................................................................................................................... 128
Installing Vehicle Cradle on Windshield.............................................................................................. 128
Removing the Device from the Vehicle Cradle.................................................................................... 132
Dock Settings........................................................................................................................................ 133
Installing the Protective Boot............................................................................................................................135
Attaching the Stylus to the Protective Boot...................................................................................................... 136
Holster............................................................................................................................................................... 138
Chapter 8: Maintenance and Troubleshooting................................................. 141
Maintaining the TC55....................................................................................................................................... 141
Battery Safety Guidelines..................................................................................................................................141
Cleaning Instructions.........................................................................................................................................142
Cleaning the TC55.................................................................................................................................143
Connector Cleaning...................................................................................................................143
Cleaning Cradle Connectors......................................................................................................143
Troubleshooting.................................................................................................................................................144
Troubleshooting the TC55.....................................................................................................................144
Chapter 9: Technical Specifications................................................................... 147
TC55 Technical Specifications......................................................................................................................... 147
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List of Tables
Table 1: Front View Features ......................................................................................................... 19
Table 2: Back View Features ..........................................................................................................21
Table 3: Charging LED Status ........................................................................................................29
Table 4: Home Screen Items ...........................................................................................................44
Table 5: Home Screen Items ...........................................................................................................44
Table 6: Status Icons .......................................................................................................................45
Table 7: Notification Icons ............................................................................................................. 46
Table 8: Applications ......................................................................................................................51
Table 9: DataWedge Demonstration Icons .....................................................................................88
Table 10: TC55 Accessories .........................................................................................................123
Table 11: Troubleshooting the TC55 ............................................................................................144
Table 12: TC55 Technical Specifications .....................................................................................147
List of Tables | 9
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10 | List of Tables
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List of Figures
Figure 1: Manufacturing Label Location ........................................................................................18
Figure 2: Front View ...................................................................................................................... 19
Figure 3: Back View .......................................................................................................................21
Figure 4: Unlock SIM Card Holder ................................................................................................ 23
Figure 5: Install SIM Card ..............................................................................................................23
Figure 6: Close SIM Card Holder ...................................................................................................24
Figure 7: Lock SIM Card Holder ....................................................................................................24
Figure 8: Unlock microSD Card Door ............................................................................................25
Figure 9: Insert microSD Card ....................................................................................................... 25
Figure 10: Lock SD Card Door ...................................................................................................... 26
Figure 11: Inserting the 2,940 mAh Battery ...................................................................................26
Figure 12: Inserting the 4,410 mAh Battery ...................................................................................27
Figure 13: Install the Battery Cover ............................................................................................... 27
Figure 14: Secure Cover ................................................................................................................. 28
Figure 15: Connect the Rugged Charge Cable ............................................................................... 29
Figure 16: Remove the Battery Cover ............................................................................................ 30
Figure 17: Remove 2,940 mAh Battery ..........................................................................................31
Figure 18: Inserting the 2,940 mAh Battery ...................................................................................31
Figure 19: Align the Battery Cover ................................................................................................ 31
Figure 20: Secure the Battery Cover .............................................................................................. 32
Figure 21: Remove the Battery Cover ............................................................................................ 32
Figure 22: Remove 4,410 mAh Battery ..........................................................................................33
Figure 23: Inserting the 4,410 mAh Battery ...................................................................................33
Figure 24: Align the Battery Cover ................................................................................................ 33
Figure 25: Secure the Battery Cover .............................................................................................. 34
Figure 26: Unlock microSD Card Cover ........................................................................................ 35
Figure 27: Insert microSD Card ..................................................................................................... 35
Figure 28: Lock microSD Card Cover ............................................................................................36
Figure 29: Battery Screen ............................................................................................................... 37
Figure 30: Low Battery Notification .............................................................................................. 37
Figure 31: Battery Depleted Screen ................................................................................................38
Figure 32: Sounds Screen ............................................................................................................... 39
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Figure 33: Volumes Dialog Box .....................................................................................................40
Figure 34: LED Options Dialog Box ..............................................................................................41
Figure 35: Home Screen ................................................................................................................. 43
Figure 36: Notification and Status Icons ........................................................................................ 44
Figure 37: Notification Panel ..........................................................................................................48
Figure 38: Open Folder ...................................................................................................................49
Figure 39: Renamed Folder ............................................................................................................ 49
Figure 40: APPS Window .............................................................................................................. 55
Figure 41: Recently Used Applications ..........................................................................................56
Figure 42: Lock Screen ...................................................................................................................57
Figure 43: PIN Screen .................................................................................................................... 57
Figure 44: Pattern Screen ................................................................................................................58
Figure 45: Password Screen ............................................................................................................58
Figure 46: Multiple User Log In Screen .........................................................................................59
Figure 47: Three Button Reset ........................................................................................................60
Figure 48: Lock Screen ...................................................................................................................60
Figure 49: Insert Wired Headset Plug ............................................................................................ 62
Figure 50: Dialer Screen .................................................................................................................62
Figure 51: Call in Progress ............................................................................................................. 63
Figure 52: Dialer Contacts Tab .......................................................................................................64
Figure 53: Call History Tab ............................................................................................................65
Figure 54: Two Calls ...................................................................................................................... 66
Figure 55: Merged Calls ................................................................................................................. 66
Figure 56: Un-merge Calls ............................................................................................................. 67
Figure 57: Incoming Call Screen ....................................................................................................68
Figure 58: Select Answer Options ..................................................................................................68
Figure 59: Incoming Call Screen ....................................................................................................69
Figure 60: File Browser Screen ...................................................................................................... 71
Figure 61: New Text Message Screen ............................................................................................ 72
Figure 62: New Multimedia Message Screen .................................................................................73
Figure 63: Voice Dialer Window ................................................................................................... 75
Figure 64: Camera Mode ................................................................................................................ 76
Figure 65: Panoramic Mode ........................................................................................................... 77
Figure 66: Video Mode ...................................................................................................................78
Figure 67: Gallery — Albums ........................................................................................................ 81
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Figure 68: Photos Inside an Album ................................................................................................ 81
Figure 69: Photo Example .............................................................................................................. 83
Figure 70: Cropping Tool ............................................................................................................... 84
Figure 71: Video Example ..............................................................................................................86
Figure 72: Movie Studio Application ............................................................................................. 87
Figure 73: DataWedge Demonstration Window ............................................................................ 88
Figure 74: Sound Recorder Application ......................................................................................... 89
Figure 75: Elemez Application .......................................................................................................89
Figure 76: MLog Manager ..............................................................................................................91
Figure 77: CS3070 Bluetooth Scanner ........................................................................................... 94
Figure 78: RS507 Hands-Free Imager ............................................................................................94
Figure 79: Scanning ........................................................................................................................95
Figure 80: Aiming Pattern .............................................................................................................. 95
Figure 81: Application with Preview Window ...............................................................................96
Figure 82: CS3070 Scanning .......................................................................................................... 97
Figure 83: Linear Scanner Aiming Pattern .....................................................................................97
Figure 84: Bar Code Scanning with RS507 ....................................................................................98
Figure 85: Aiming Pattern .............................................................................................................. 98
Figure 86: Pick List Mode with Multiple Bar Codes in Aiming Pattern ........................................98
Figure 87: Set up Wi-Fi Hotspot Dialog Box ...............................................................................103
Figure 88: Data Usage Screen ...................................................................................................... 104
Figure 89: Enter PIN to Lock SIM Card ...................................................................................... 105
Figure 90: Settings Screen ............................................................................................................ 107
Figure 91: Wi-Fi Screen ............................................................................................................... 107
Figure 92: WLAN Network Security Dialog Boxes .....................................................................108
Figure 93: Proxy Settings ............................................................................................................. 110
Figure 94: Static IP Settings ......................................................................................................... 110
Figure 95: Bluetooth Pairing - Enter PIN ..................................................................................... 115
Figure 96: Bluetooth Pairing - Smart Pairing ............................................................................... 115
Figure 97: Bluetooth Keyboard Emulation (HID) Bar Code ........................................................117
Figure 98: RS507 Bluetooth HID Bar Code .................................................................................118
Figure 99: Sharing Data Using NFC ............................................................................................ 119
Figure 100: Communication with NFC Chip, Tag or Card .......................................................... 120
Figure 101: Pairing with NFC Enabled Device ............................................................................121
Figure 102: Using the Micro USB Cable ..................................................................................... 124
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Figure 103: Rugged Charge Cable ............................................................................................... 125
Figure 104: Connect Rugged Charge Cable to TC55 ...................................................................125
Figure 105: Connect to Power ...................................................................................................... 126
Figure 106: Removing the Rugged Charge Cable ........................................................................126
Figure 107: Five Slot Charge Only Cradle ................................................................................... 127
Figure 108: Remove Cup Insert ....................................................................................................128
Figure 109: Windshield Installation ............................................................................................. 129
Figure 110: Move Level Toward Windshield .............................................................................. 129
Figure 111: Insert TC55 into Vehicle Charge Cradle ...................................................................130
Figure 112: Tighten Nut ............................................................................................................... 131
Figure 113: Connect Auto Charge Cable to Vehicle Charge Cradle ............................................131
Figure 114: Cable Retention .........................................................................................................132
Figure 115: Remove TC55 From Vehicle Cradle .........................................................................133
Figure 116: Dock Screen .............................................................................................................. 133
Figure 117: Dock Settings Screen ................................................................................................ 134
Figure 118: Protective Boot ..........................................................................................................135
Figure 119: Insert Top of TC55 into Boot ....................................................................................135
Figure 120: Insert Bottom of TC55 into Boot .............................................................................. 135
Figure 121: Insert Tether into Stylus ............................................................................................ 136
Figure 122: Feed Stylus through Tether Loop ..............................................................................136
Figure 123: Insert Stylus Point into Mounting Hole .................................................................... 137
Figure 124: Lock Stylus into Place ...............................................................................................137
Figure 125: Style in Protective Boot ............................................................................................ 138
Figure 126: Holster ....................................................................................................................... 138
Figure 127: Inserting the TC55 with 2,490 mAh Battery into the Holster ...................................139
Figure 128: Inserting the TC55 with 4,410 mAh Battery into the Holster ...................................139
Figure 129: Stylus in Holster ........................................................................................................140
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About This Guide
This guide provides information on using the TC55 and accessories.
Note: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the TC55 provides information for specific user needs, and includes:
•TC55 Quick Start Guide - describes how to get the device up and running.
•TC55 User Guide - describes how to use the device.
•TC55 Integrator Guide - describes how to set up the device and accessories.
Configurations
This guide covers the following configurations:
Configuration Radios Display Memory Data Capture
Options
Operating Sys-
tem
TC55AH WLAN:
802.11a/b/g/n
WPAN:
Bluetooth v4.0
and NFC
WWAN: LTE
4.3” color
WVGA
1 GB RAM / 8
GB Flash
Linear imager
and camera or
camera
Android-based,
Android Open-
Source Project
4.1.2 or
TC55BH WLAN:
802.11a/b/g/n
WPAN:
Bluetooth v4.0
and NFC
WWAN: HSPA+
4.3” color
WVGA
1 GB RAM / 8
GB Flash
Linear imager
and camera or
camera
Android-based,
Android Open-
Source Project
4.1.2 or
TC55CH WLAN:
802.11a/b/g/n
WPAN:
Bluetooth v4.0
and NFC
WWAN: CDMA/
EVDO, LTE
4.3” color
WVGA
1 GB RAM / 8
GB Flash
Linear imager
and camera or
camera
Android-based,
Android Open-
Source Project
4.1.2 or
Software Versions
To determine the current software versions touch > > About phone.
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•Serial number – Displays the serial number.
•Model number – Displays the model number.
•Android version – Displays the operating system version.
•Kernel version – Displays the kernel version number.
•Build number – Displays the software build number.
Chapter Descriptions
Topics covered in this guide are as follows:
•Getting Started on page 19 provides information on getting the TC55 up and running for the first time.
•Using the TC55 on page 43 provides information for operating the TC55.
•Calls on page 61 provides instructions for making phone calls.
•Applications on page 71 provides information on using applications installed on the TC55.
•Data Capture on page 93 provides information for capturing bar code data using the linear imager or camera.
•Wireless on page 101 provides information on the various wireless options.
•Accessories on page 123 - provides information for using the accessories for the TC55.
•Maintenance and Troubleshooting on page 141 includes instructions on cleaning and provides troubleshooting
solutions for potential problems during TC55 operation.
•Technical Specifications on page 147 provides the technical specifications for the TC55.
Notational Conventions
The following conventions are used in this document:
•Italics are used to highlight the following:
•Chapters and sections in this and related documents
• Icons on a screen.
•Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
• Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.
Warning: The word WARNING with the associated safety icon implies information that, if disregarded,
could result in death or serious injury, or serious product damage.
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Caution: The word CAUTION with the associated safety icon implies information that, if disregarded,
may result in minor or moderate injury, or serious product damage.
Note: NOTE contains information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader how to
complete an action (when it is not part of the current procedure, for instance), or tell the reader where
something is located on the screen. There is no warning level associated with a note.
Related Documents
The following conventions are used in this document:
•TC55 Quick Start Guide, p/n MN000014Axx
•TC55 Regulatory Guide, p/n MN000016Axx
•TC55 Integrator Guide, p/n MN000017Axx
•CS3000 Series Scanner Product Reference Guidde, p/n 72E-136088–xx
•RS507 Hands-free Imager Product Reference Guide, p/n 72E-120802-xx
•MSP Client Software Guide, p/n 72E-128805-xx
•MSP Release Notes, p/n 72E-100160-xx.
For the latest version of this guide and all guides, go to: http://supportcentral.motorolasolutions.com
Service Information
If you have a problem with your equipment, contact Motorola Solutions Global Customer Support Center for your
region. Contact information is available at: http://www.motorolasolutions.com/support.
When contacting Motorola Solutions Global Customer Support Center, please have the following information
available:
•Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
About This Guide | 17
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Figure 1: Manufacturing Label Location
Motorola responds to calls by email or telephone within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Solutions Global Customer Support Center, you may need to return
your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages
incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly
void the warranty.
If you purchased your product from a Motorola business partner, contact that business partner for support.
18 | About This Guide
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Chapter
1
Getting Started
This chapter provides the features of the TC55 and explains how to set it up for the first time.
TC55 Features
Figure 2: Front View
12
3
4
5
6
7
8
9
10
11
12
13
Table 1: Front View Features
Number Item Function
1 Receiver Provides audio in handset mode.
2 LED Indicates decode functionality. Lights red when scanning is in process.
Lights green indicating a successful decode.
Table continued…
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Number Item Function
Indicates battery charge state when charging. See Charging LED Status on
page 29.
Indicates notifications. Lights blue when a notification is received. See
Setting LED Notifications on page 40.
3 Touch Screen Displays all information needed to operate the TC55.
4Programmable Button - By default, opens the Search application.
5Menu Button - Opens a menu with items that affect the current screen or
application. On TC55 with GMS, touch and hold to display recently used
applications.
6 Primary
Microphone
Use for communications in handset mode.
7 Charging Contacts Provides power to the device from cradles and cables.
8 Speakers Provides audio output for video and music playback. Provides audio in
speakerphone mode.
9 Back Button - Displays the previous screen. Closes the keyboard if the on-
screen keyboard is open.
10 Home Button - Displays the Home screen with a single touch. Displays
recently used applications when held for a short period of time.
On TC55 with GMS, displays the Home screen with a single touch. Touch
and hold to open the Google Search application.
11 Volume Up/Down
Buttons
Increase and decrease audio volume.
12 Programmable
Button
Initiates scanning when a scan application is enabled (default).
Programmable using the Button Remap settings. See TC55 Integrator
Guide for more information.
13 Light Sensor/
Proximity Sensor
Determines ambient light for controlling display backlight intensity and
for turning off display when in handset mode.
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Figure 3: Back View
14
17
18
20
19
21
22
23
16
15
Table 2: Back View Features
Number Item Function
14 Battery Cover Provides access to the battery, SIM and microSD card holders.
15 NFC Antenna Provides NFC communication with their NFC devices and NFC cards.
16 Battery Cover
Notch
Assists in battery cover removal.
17 USB Port Provides USB client and host communications.
18 Power Button Press and hold to turn on the TC55. Press to turn the screen on or off.
Press and hold to select one of these options:
•Power off - Turn off the TC55.
•Reset - Reboot the TC55 if software stops responding.
•Airplane mode - Disable all wireless connections.
19 Flash Provides illumination for the camera.
20 Headset Jack Connects to headsets (3.5 mm plug).
Note: Do not use 2.5 mm to 3.5 mm adapters. Use only headsets with
straight plugs.
21 Secondary
Microphone
Use for making voice recordings and communications in speakerphone
mode.
22 Exit Window Provides data capture using the linear imager (optional).
Table continued…
Getting Started | 21
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Number Item Function
23 Camera Takes photos, videos and captures bar code data.
Unpacking
Carefully remove all protective material from the TC55 and save the shipping container for later storage and shipping.
Verify the following items are in the box:
•TC55
• Lithium-ion battery (2,940 mAh or 4,410 mAh)
• Charge Cable
• Quick Start Guide
• Regulatory Guide.
Note: Power Supply, p/n PWRS-124306–01R, is required and must be purchased separately.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Solutions Global
Customer Support Center immediately. See Service Information on page 17 for contact information.
Setup
To start using the TC55 for the first time:
•Install the SIM Card.
• Install microSD card (optional).
• Install the battery.
• Charge the TC55.
• Power on the TC55.
Installing the SIM Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
Note:
The TC55 accepts a full size SIM card. If using a micro or nano SIM card, a third-party SIM adapter is
required.
The TC55 requires an activated SIM card. Obtain the card from a service provider.
Procedure:
1Slide the SIM card holder toward the bottom of the TC55 to unlock.
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Figure 6: Close SIM Card Holder
5Slide the SIM card holder toward the top of the TC55 to lock into place.
Figure 7: Lock SIM Card Holder
Installing an Optional microSD Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the SD card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
Changing the microSD card can change the functionality of the TC55.
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Note: The TC55 supports microSD cards up to 32 GB.
Procedure:
1Slide the microSD card door toward the top of the TC55 to unlock.
Figure 8: Unlock microSD Card Door
OPEN
LOCK
2Lift the SD card door.
3Align the microSD card with the card holder. Ensure that the contacts on the card are facing down and toward the
card holder.
4Insert the microSD card into the card holder.
Figure 9: Insert microSD Card
5Close the SD card door.
6Slide the SD card door toward the bottom of the TC55 to lock into place.
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Figure 10: Lock SD Card Door
OPEN
LOCK
Installing the Battery
There are two sizes of batteries available for the TC55; a 2,940 mAh battery and a 4,410 mAh battery.
Procedure:
1Align the three tabs on the bottom of the battery with the three slots in the battery compartment.
2Press the battery down and then rotate until it locks into place.
Figure 11: Inserting the 2,940 mAh Battery
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Figure 12: Inserting the 4,410 mAh Battery
3Align the battery cover with the back of the device and press the battery cover down until it snaps into place.
Figure 13: Install the Battery Cover
4Press around the edge of the cover to ensure that the battery cover is seated properly.
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Figure 14: Secure Cover
Charging the Battery
Caution: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on
page 141.
Charging the Main Battery
Before using the TC55 for the first time, charge the main battery until the light emitting diode (LED) turns solid green
(see Charging LED Status on page 29 for charge status indications). To charge the TC55, use the Rugged Charge
Cable with the optional power supply.
Note: Only connect the Rugged Charge Cable to the optional power supply. Do not connect the Rugged
Charge Cable to a host computer for charging.
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Figure 15: Connect the Rugged Charge Cable
The TC55 begins charging. The LED blinks green while charging, then turns solid green when fully charged. The
2,940 mAh battery charges in approximately three hours and the 4,410 mAh battery charges in approximately 4.5
hours.
Charging LED Status
Table 3: Charging LED Status
Status Indications
Off TC55 is not inserted correctly in the cradle.
TC55 is not connected to a power source.
Cable or cradle is not powered.
Slow blinking green (1
blink every two
seconds)
TC55 is charging.
Solid green Charging complete.
Slow blinking red (1
blink every two
seconds)
Battery is in an extremely low power state (normal slow charging mode).
Fast blinking red (2
blinks / per second) Charging error:
•Temperature is too low or too high.
• Charging has gone on too long without completion (typically eight hours).
Charging Temperature
Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). Note that charging is intelligently controlled
by the TC55. To accomplish this, for small periods of time, the TC55 or accessory alternately enables and disables
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battery charging to keep the battery at acceptable temperatures. The TC55 or accessory indicates when charging is
disabled due to abnormal temperatures via its LED.
Powering On the TC55
Note: Ensure that the battery cover is properly installed. Otherwise, the TC55 will not power on.
If the TC55 did not turn on when the battery was installed, press the Power button. The LED flashes green and the
device vibrates. The splash screen displays for about a minute as the TC55 boots.
Replacing the 2,940 mAh Battery
Procedure:
1Press the Power button until the menu displays.
2Touch Power off.
3Touch OK.
4Place thumbnail at notch and lift the battery cover.
Figure 16: Remove the Battery Cover
5 Note: Do not pull the battery tab straight out. Pull at a 45 degree angle.
Pull the battery tab down at a 45 degree angle.
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Figure 17: Remove 2,940 mAh Battery
6Remove the battery from the battery compartment.
7Align the three tabs on the bottom of the replacement battery with the three slots in the battery compartment.
8Press the battery down and rotate until it locks into place.
Figure 18: Inserting the 2,940 mAh Battery
9Align the battery cover with the back of the device.
Figure 19: Align the Battery Cover
10 Press around the edge of the cover to ensure that the battery cover is seated properly.
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Figure 20: Secure the Battery Cover
11 Press the Power button to turn on the TC55.
Replacing the 4,410 mAh Battery
Procedure:
1Press the Power button until the menu displays.
2Touch Power off.
3Touch OK.
4Place thumbnail at notch and lift the battery cover.
Figure 21: Remove the Battery Cover
5With two fingers, press the battery down.
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Figure 22: Remove 4,410 mAh Battery
6Rotate the battery out of the compartment.
7Align the three tabs on the bottom of the replacement battery with the three slots in the battery compartment.
8Press the battery down and rotate until it locks into place.
Figure 23: Inserting the 4,410 mAh Battery
9Align the battery cover with the back of the device.
Figure 24: Align the Battery Cover
10 Press around the edge of the cover to ensure that the battery cover is seated properly.
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Figure 25: Secure the Battery Cover
11 Press the Power button to turn on the TC55.
Replacing the microSD Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the SD card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
Changing the microSD card can change the functionality of the TC55.
Ensure that you follow the procedures to shut down the TC55 before replacing the microSD card. Data
corruption can occur if reading or writing to the microSD card and power is removed.
Note: The TC55 supports microSD cards up to 32 GB.
To replace the microSD card:
Procedure:
1Press the Power button until the menu displays.
2Touch Power off.
3Touch OK.
4Wait for the device to power off completely.
5Remove the battery cover.
6Remove the battery.
7Slide the microSD card cover up to unlock.
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Figure 26: Unlock microSD Card Cover
OPEN
LOCK
8Lift the microSD card cover.
9Remove the microSD card from the card holder.
10 Align the replacement microSD card with the card holder. Ensure that the contacts on the card are facing down
and toward the card holder.
11 Insert the microSD card into the card holder.
Figure 27: Insert microSD Card
12 Close the microSD card cover.
13 Slide the microSD card cover down to lock into place.
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Figure 28: Lock microSD Card Cover
OPEN
LOCK
14 Replace the battery.
15 Align the battery cover with the back of the device and press the battery cover down until it snaps into place.
16 Press the Power button to turn on the device.
Battery Management
Note:
Prior to checking the battery charge level, remove the TC55 from any AC power source (cradle or cable).
To check the charge status of the main battery, touch > > About phone > Status.
Battery status indicates that the battery is discharging and Battery level lists the battery charge (as a percentage of
fully charged).
Monitor Battery Usage
The Battery screen lists which applications consume the most battery power. Also use it to turn off applications that
were downloaded if they are consuming too much power.
Touch > > Battery.
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Figure 29: Battery Screen
The Battery screen lists the applications using the battery. The discharge graph at the top of the screen shows the rate
of the battery discharge since last charged (short periods of time when connected to a charger are shown as thin green
lines at the bottom of the chart), and how long it has been running on battery power.
Touch an application in the Battery screen to display details about its power consumption. Different applications
display different information. Some applications include buttons that open screens with settings to adjust power use.
Low Battery Notification
When the battery charge level drops below 20% (2,940 mAh battery) or 13% (4,410 mAh battery), the TC55 displays
a notice to connect the TC55 to power.The user should charge the battery using one of the charging accessories.
Figure 30: Low Battery Notification
When the battery charge drops below 10% (2,940 mAh battery) or 7% (4,410 mAh battery), the TC55 displays a
notice to connect the TC55 to power. The user must charge the battery using one of the charging accessories.
When the battery charge drops below 4% (2,940 mAh battery) or 3% (4,410 mAh battery), the TC55 turns off.
Anytime the user then tries to power on the TC55, the following screen appears.
The user must charge the TC55 using one of the charging accessories to retain data.
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Figure 31: Battery Depleted Screen
The user must charge the TC55 using one of the charging accessories.
Battery Optimization
Observe the following battery saving tips:
•Leave the TC55 connected to AC power at all times when not in use.
• Set the screen to turn off after a short period of non-use. See Setting Screen Timeout Setting.
• Reduce screen brightness. See Setting the Screen Brightness.
• Turn off all wireless radios when not in use. Note that the global positioning system (GPS) receiver is only turned
on when a GPS application is using the GPS radio.
• Turn off automatic syncing for Email, Calendar, Contacts and other applications.
• Use the Power Control widget to check and control the status of radios, the screen brightness, and syncing.
• Minimize use of applications that keep the TC55 from suspending, for example, music, GPS and video
applications.
Turning Off the Radios
To turn off all the radios:
Procedure:
1Press the Power button until the menu appears.
2Touch Airplane mode. The airplane icon appears in the Status bar indicating that all the radios are off.
Setting the Date and Time
The date and time are automatically synchronized when the TC55 is connected to most WAN networks.
To manually set the date and time:
Procedure:
1From the Home screen, touch .
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2Touch .
3Touch Date & time.
4Touch Automatic date & time to disable automatic date and time synchronization.
5Touch Automatic time zone to disable automatic time zone synchronization.
6Touch Set date.
7Move the sliders up and down to select the month, date and year.
8Touch Done.
9Touch Set time.
10 Move the sliders up and down to select the hour, minutes and part of the day.
11 Touch Done.
12 Touch Select time zone
13 Select the current time zone from the list.
14 Touch .
General Sound Setting
Use the Sounds settings to configure media and alarm volumes. On the Home screen, touch > > Sounds.
Figure 32: Sounds Screen
•Volumes – Use to change the volume of media, ringtones, notifications and alarms.
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Figure 33: Volumes Dialog Box
•Call Ringtone and Vibrate
•Phone ringtone - touch to select a ringtone to sound when an incoming call is received.
•Vibrate when ringing - Check to make the device vibrate when a call is received.
•System
•Dial pad touch tones - Check to play a sound when a phone key is touched.
•Default notification - Touch to select a sound to play for all system notifications.
•Touch sounds - Check to play a sound when making screen selections.
•Screen lock sounds - Check to play a sound when locking and unlocking the screen.
•Vibrate on touch - Check to have the device vibrate when touching soft keys and on certain screen
interactions.
Setting LED Notifications
The TC55 LED can be configured to blink blue when an system or application notification occurs.
Procedure:
1Touch .
2Touch .
3Touch LED options.
4Touch the check box next to an option to enable.
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Chapter
2
Using the TC55
This chapter describes the screens, status and notification icons, and controls on the TC55, and provides basic
instructions for using the TC55.
Home Screen
The Home screen displays when the TC55 turns on. Depending upon the configuration, the Home screen might
appear different. Contact your system administrator for more information.
After a suspend or screen time-out, the Home screen displays with the lock sliders. Slide to the right toward
to unlock the screen. For screen locking information see Un-Locking the Screen on page 56.
Alternately, slide to the left toward to open the Camera application.
On TC55 with GMS, slide up toward to open the Google search application.
Figure 35: Home Screen
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Table 4: Home Screen Items
Item Description
1 — Status Bar Displays the time, status icons (right side), and notification icons (left
side). For more information see Status Icons on page 45 and
Managing Notifications on page 47.
2 — Shortcut Icons Opens applications installed on the TC55. See Application Shortcuts
and Widgets on page 48 for more information.
3 — Browser Icon Opens the Browser application.
4 — All Apps Icon Opens the APPS window.
5 — Phone Icon Opens the Dialer window.
6 — Widgets Launches stand-alone applications that run on the Home screen. See
Application Shortcuts and Widgets on page 48 for more information.
7 — Google Folder On TC55 with GMS, opens a list of Google applications available on
the device.
8 — Voice Search On TC55 with GMS, allows users to use Google Search by speaking
into the TC55 microphone.
The Home screen provides four additional screens for placement of widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
Status Bar
The Status bar displays the time, notification icons (left side) and status icons (right side).
Figure 36: Notification and Status Icons
Table 5: Home Screen Items
Item Description
1 Notification icons.
2 Status icons.
If there are more notifications than can fit in the Status bar, displays indicating that more notifications exist. Open
the Notifications panel to view all notifications and status.
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Status Icons
Table 6: Status Icons
Icon Description
Indicates that GPS is in use.
Indicates that the TC55 is searching location data.
Indicates that the Alarm is active.
Indicates that all sounds except media and alarms are silenced and vibrate mode is active.
Indicates that the ringer is silenced.
Microphone is muted during a call.
Indicates that the battery is fully charged.
Indicates that the battery is partially drained.
Indicates that the battery charge is low.
Indicates that the battery charge is very low.
Indicates that the battery is charging.
Indicates that the Airplane Mode is active. All radios are turned off.
Indicates that Bluetooth is on.
Indicates that the TC55 is connected to a Bluetooth device.
Connected to a Wi-Fi network.
No Wi-Fi signal.
Mobile network signal strength.
No mobile network signal.
Connected to an 4G LTE network.
Table continued…
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Icon Description
Connected to an 4G network.
Connected to a 3G network.
Connected to an HSPA network.
Connected to an EDGE network.
Connected to an GPRS network.
Roaming from a network.
No SIM card installed.
Notification Icons
Table 7: Notification Icons
Icon Description
Indicates that more notifications are available for viewing.
Indicates that data is syncing.
Indicates incoming email.
Indicates an upcoming event.
Indicates that an open Wi-Fi network is available.
Indicates that a song is playing.
Indicates that a problem with sign-in or sync has occurred.
Indicates that the TC55 is uploading data.
Indicates that the microSD card is almost full.
Indicates that the TC55 is downloading data when animated and download is complete when
static.
Indicates that the TC55 is connected via USB cable.
Table continued…
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Icon Description
Indicates that the TC55 is connected to or disconnected from virtual private network (VPN).
Preparing SD card.
Indicates that USB debugging is enabled on the TC55.
Indicates that the MultiUser feature is enabled.
Indicates that a new user is logging in.
Indicates that the TC55 has received a text message.
Indicates a missed call.
Indicates that the TC55 is in car mode.
Indicates that diagnostics data has been sent using the Elemez application.
Indicates that Bluetooth tethering is active.
Indicates that USB tethering is active.
Indicates that Wi-Fi hotspot is active.
On TC55 with GMS, indicates a Google Hangout chat notification.
On TC55 with GMS, indicates a Google+ notification.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, and alarms, as well as ongoing events. When a
notification occurs, an icon appears in the Status bar with a brief description. See Table 7: Notification Icons on page
46 for a list of possible notification icons and their description. Open the Notifications panel to view a list of all the
notifications.
To open the Notification panel drag the Status bar down from the top of the screen.
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Figure 37: Notification Panel
To respond to a notification, open the Notifications Panel and then touch a notification. The Notifications Panel closes
and the subsequent activity is dependent on the notification.
To clear all notifications, open the Notifications Panel and then touch . All event-based notifications are removed.
Ongoing notifications remain in the list.
To close the Notification Panel, drag the bottom of the Notifications Panel to the top of the screen or touch .
Application Shortcuts and Widgets
Application shortcuts placed on the Home screen allow quick and easy access to applications. Widgets are self-
contained applications placed on the Home screen to access frequently used features.
Adding an Application or Widget to the Home Screen
Procedure:
1Go to the desired Home screen.
2Touch .
3Swipe right, if necessary, to find the application icon or widget.
4Touch and hold the icon or widget until the Home screen appears.
5Position the icon on the screen and then release.
Moving Items on the Home Screen
Procedure:
1Touch and hold the item until it floats on the screen.
2Drag the item to a new location. Pause at the edge of the screen to drag the item onto an adjacent Home screen.
3Lift finger to place the item on the Home screen.
Removing an App or Widget from the Home Screen
Procedure:
1Go to the desired Home screen.
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2Touch and hold the application shortcut or widget icon until it floats on the screen.
3Drag the icon to on the top of the screen and then release.
Folders
Use Folders to organize similar applications together. Touch the folder to open and display items in the folder.
Creating a Folder
To create a folder, there must be at least two app icons on the Home screen.
Procedure:
1Go to the desired Home screen.
2Touch and hold on one application icon.
3Drag the icon and stack on top of another icon.
4Lift and release.
Naming Folders
Procedure:
1Touch the folder.
Figure 38: Open Folder
2Touch the title area and enter a folder name using the keyboard.
3Touch Done.
4Touch anywhere on the Home screen to close the folder. The folder name appears under the folder.
Figure 39: Renamed Folder
Removing a Folder
Procedure:
1Touch and hold the folder icon until it enlarges and the device vibrates.
2Drag the icon to and release.
Changing the Home Screen Wallpaper
Note: Use of Live Wallpaper may reduce battery life.
Procedure:
1Touch .
2Touch Wallpaper.
3From the Choose wallpaper from menu, touch Gallery, Live wallpapers or Wallpapers.
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•Gallery - Select to use an image stored on the device.
•Live wallpapers - Select to use an animated wallpaper image.
•Wallpapers - Select to use a wallpaper image.
4Touch Save or Set wallpaper.
Using the Touchscreen
Use the multi-touch sensitive screen to operate the device.
•Touch - Touch to:
•select items on the screen
• type letters and symbols using the on-screen keyboard
• press on-screen buttons.
•Touch and Hold - Touch and hold:
• an item on the Home screen to move it to a new location or to the trash.
• an item in Apps to create a shortcut on the Home screen.
• the Home screen to open a menu for customizing the Home screen.
• an empty area on the Home screen until the menu appears.
•Drag - Touch and hold an item for a moment and then move finger on the screen until reaching the new position.
•Swipe - Move finger up and down or left and right on the screen to:
• unlock the screen
• view additional Home screens
• view additional application icons in the Launcher window
• view more information on an application’s screen.
•Double-tap - Tap twice on a web page, map, or other screen to zoom in and out.
•Pinch - In some applications, zoom in and out by placing two fingers on the screen and pinching them together (to
zoom out) or spreading them apart (to zoom in).
Using the On-screen Keyboard
Use the on-screen keyboard to enter text in a text field. To configure the keyboard settings, touch > and then
select Android keyboard settings.
Editing Text
Edit entered text and use menu commands to cut, copy, and paste text within or across applications. Some
applications do not support editing some or all of the text they display; others may offer their own way to select text.
Entering Numbers, Symbols and Special Characters
To enter numbers and symbols:
•Touch and hold one of the top-row keys until a menu appears then select a number. Keys with alternate characters
display an ellipsis ( ... ) below the character.
• Touch and hold the Shift key with one finger, touch one or more capital letters or symbols to enter them, and then
lift both fingers to return to the lowercase keyboard.
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•Touch to switch to the numbers and symbols keyboard.
•Touch the key on the numbers and symbols keyboard to view additional symbols.
To enter special characters, touch and hold a number or symbol key to open a menu of additional symbols.
•A larger version of the key displays briefly over the keyboard.
• Keys with alternate characters display an ellipsis ( ... ) below the character.
Applications
The APPS screen displays icons for all installed applications. Table 8: Applications on page 51 lists the
applications installed on the TC55. Refer to the TC55 Integrator Guide for information on installing and uninstalling
application.
Table 8: Applications
Icon Description
App Gallery - Provides links to utilities and demonstration applications that can be installed on
the TC55.
Browser - Use to access the Internet or intranet.
Calculator - Provides the basic and scientific arithmetic functions.
Calendar - Use to manage events and appointments.
Camera - Take photos or record videos. For more information see Viewing Photos and Videos on
page 6-6.
Contacts - Use to manage contact information.
Chrome - Use to access the Internet or intranet. TC55 with GMS only.
Clock - Use to set an alarm, stopwatch or timer.
DataWedge - Enables data capture using the camera or optional scanner.
Table continued…
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Icon Description
Downloads - lists all downloads files.
Drive - Upload photos, videos, documents, and other files to personal storage site. TC55 with
GMS only.
DWDemo - Provides a way to demonstrate the data capture features using the Linear Imager or
Camera. See DataWedge Demonstration on page 87 for more information.
elemez — Use to provide diagnostic information to Motorola. See Elemez on page 89 for more
information.
Email - Use to send and receive email.
File Browser - Organize and manage files on the TC55. See File Browser on page 71 for more
information.
Gallery - Use to view photos stored on the microSD card. For more information, see Gallery on
page 80 for more information.
Gmail - Use to send and receive email using a Google email account. TC55 with GMS only.
Google - Launches Google search application. TC55 with GMS only.
Google Settings - Use to connect applications to Google account, setup Google Plus account, set
location settings, set search features and configure Android Device Manager. TC55 with GMS
only.
Google+ - Connect with people on Google social network. TC55 with GMS only.
Hangouts - Use to communicate with friends using text messages and photos. TC55 with GMS
only.
Maps - Use to see you location on a map (with public transit, traffic or satellite overlays). Search
for any business or place of interest. Provides turn-by-turn navigation with voice guidance and
traffic-avoidance and alternate routes, for drivers, cyclist, walkers and users of public
transportation. TC55 with GMS only.
Table continued…
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Icon Description
Messenger - Send messages to friends. TC55 with GMS only.
Messaging - Send SMS and MMS messages. Messaging on page 72 for more information.
MLog Manager - Use to capture log files for diagnostics. See MLog Manager on page 90 for
more information.
Movie Studio - Create movie videos. See Movie Studio on page 87 for more information.
MSP Agent - Enables management of the TC55 from an MSP server. Requires the purchase of an
appropriate MSP client license per device to suit the level of management functionality required.
Music - Play music stored on the microSD card.
News & Weather - Displays current news and weather. TC55 with GMS only.
People - Use to manage contact information. People on page 74 for more information.
Phone - Use to make phone calls. Calls on page 61 for more information.
Play Books - Use to read books. TC55 with GMS only.
Play Games - Use to play games. TC55 with GMS only.
Play Magazines - Use to subscribe to magazine and read on-line. TC55 with GMS only.
Play Movies & TV - View movies and video on your device. TC55 with GMS only.
Table continued…
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Icon Description
Play Music - Use to listen to music. TC55 with GMS only.
Play Store - Download music, movies, books, and Android apps and games from the Google Play
Store. TC55 with GMS only.
Rapid Deployment - Allows the TC55 to stage a device for initial use by initiating the
deployment of settings, firmware and software. Requires the purchase of an MSP client license per
device.
RxLogger - Use to diagnose device and application issues. See the TC55 Integrator Guide for
more information.
Search - Use the Google search engine to search the Internet and the TC55.
Settings - Use to configure the TC55.
Sound Recorder - Use to record audio.
TC55 User Guide - Displays the On-device User Guide.
Voice Dialer - Use to place calls by speaking.
Voice Search - Use to perform searches by asking questions. TC55 with GMS only.
YouTube - Use to view videos on the YouTube web site. TC55 with GMS only.
AppLock Administrator - Use to configure the Application Lock feature. This icon appears after
the optional applications is installed.
MultiUser Administrator - Use to configure the MultiUser feature. This icon appears after the
optional applications is installed.
Table continued…
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Icon Description
Secure Storage Administrator - Use to configure the Secure Storage feature. This icon appears
after the optional applications is installed.
Accessing Applications
All applications installed on the device are accessed using the APPS window.
Procedure:
1Touch .
Figure 40: APPS Window
2Slide the APPS window left or right to view more application icons. Touch an icon to open the application.
Note: See Application Shortcuts and Widgets on page 48 for information on creating a shortcut on the
Home screen.
3On TC55 with GMS, touch to access the Google Play Store to purchase, download and install new
applications.
Switching Between Recent Applications
Procedure:
1Touch and hold or on the TC55 with GMS, touch and hold . A window appears on the screen with icons of
recently used applications.
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Figure 41: Recently Used Applications
2Slide the window up and down to view all recently used applications.
3Swipe left or right to remove application from the list and force close the application.
4Touch an icon to open it or press to return to the current screen.
Un-Locking the Screen
Use the Lock screen to protect access to data on the TC55. Some email account require locking the screen. Refer to
the TC55 Integrator Guide for information on setting up the locking feature. The Locking feature functions
differently in Single User mode or Multiple User mode.
Single User Mode
When locked, a pattern, PIN or password is required to unlock the device. Press the Power button to lock the screen.
The device also locks after a pre-defined time-out.
Press and release the Power button to wake the device.
The Lock screen displays. Slide to the right toward to unlock the screen.
If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen.
If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.
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Figure 44: Pattern Screen
Figure 45: Password Screen
MultiUser Mode
With MultiUser login, multiple users can log on to the device with each user having access to various applications
and features. When enabled, the Login screen appears after powering on, resetting or after the device wakes from
suspend mode.
MultiUser Login
Procedure:
1In the Login text field, enter the username.
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Figure 46: Multiple User Log In Screen
2In the Password text field, enter the password.
3Touch OK. After a resume from suspend, the user must enter the password.
MultiUser Logout
Procedure:
1Drag the Status Bar down from the top of the screen.
2Touch MultiUser is active.
3Touch Logout.
4The Login screen appears.
Resetting the Device
There are two reset functions, soft reset and hard reset.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
Procedure:
1Press and hold the Power button until the menu appears.
2Touch Reset.
3The device reboots.
Performing a Hard Reset
Caution: Performing a hard reset with a SD card installed in the TC55 may cause damage or data
corruption to the SD card.
Perform a hard reset if the TC55 stops responding.
Procedure:
1Simultaneously press the Power, Programmable and Volume Up buttons.
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Figure 47: Three Button Reset
2The TC55 reboots.
Suspend Mode
The TC55 goes into suspend mode when the user presses the Power button or after a period of inactivity (set in the
Display settings window).
To wake the TC55 from Suspend mode, press the Power button.
The Lock screen displays. Slide to the right toward to unlock the screen. If the Pattern screen unlock feature
is enabled, the Pattern screen appears instead of the Lock screen. See Un-Locking the Screen.
Note:
If the user enters the PIN, password or pattern incorrectly five times, they must wait 30 seconds before
trying again.
If the user forgets the PIN, password or pattern contact the system administrator.
Figure 48: Lock Screen
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Chapter
3
Calls
Make a phone call from the Phone application, the People application or other applications or widgets that display
contact information.
Emergency Calling
The service provider programs one or more emergency phone numbers, such as 911 or 999, that the user can call
under any circumstances, even when the phone is locked, a SIM card is not inserted or the phone is not activated. The
service provider can program additional emergency numbers into the SIM card. However, the SIM card must be
inserted in the device in order to use the numbers stored on it. See the service provider for additional information.
Note: Emergency numbers vary by country. The phone’s pre-programmed emergency number(s) may not
work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or
interference issues.
Audio Modes
The device offers three audio modes for use during phone calls:
•Handset Mode: Switches audio to the receiver at the top front of the device, so the user can use the device as a
handset. This is the default mode.
•Speaker Mode: Use the device as if on speaker phone.
•Headset Mode: Connect a Bluetooth or wired headset to automatically switch audio to the headset.
Using a Bluetooth Headset
Use a Bluetooth headset for audio communication when using an audio-enabled application. See Bluetooth on page
112 for information on connecting a Bluetooth headset to the device. Set the volume appropriately before putting on
the headset. When a Bluetooth headset is connected, the speakerphone is muted.
Using a Wired Headset
Use a wired headset (with 3.5 mm plug) for audio communication when using an audio-enabled application. Set the
volume appropriately before putting on the headset. When a wired headset is connected, the speakerphone is muted.
Lift the headset cover and insert the headset plug.
To end a call using the wired headset, press and hold the headset button until the call ends.
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Figure 49: Insert Wired Headset Plug
Adjusting Audio Volume
Use the Volume buttons to adjust the volume of the ringer when not in a call and the audio volume when in a call.
Note: Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects
the ring and notification sound levels.
Making a Call Using the Dialer
Use the dialer tab to dial phone numbers.
Procedure:
1
On the Home screen touch .
Figure 50: Dialer Screen
2
Touch the tab above the dialer.
3Touch the keys to enter the phone number.
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4
Touch below the dialer to initiate the call.
Figure 51: Call in Progress
If… Then…
You want to display the dialer.
Touch .
You want to turn on the speakerphone.
Touch .
You want to mute the call.
Touch .
You want to place the call on hold.
Touch .
You want to add another person to the call.
Touch .
5
Touch to end the call.
Dialer Dialing Options
The dialer provides options to save the dialed number to contacts, insert pauses and wait into the dial string and
options for setting the Call settings. Enter at least one digit to access these options. Touch to access the
following.
•Add to contacts – add the dialed number to the People application.
•Add 2–sec pause - pause the dialing of the next number for two seconds. Multiple pauses can be added
sequentially.
•Add wait - wait for confirmation to send the rest of the digits.
•Settings - Opens the Call settings screen.
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Making a Call Using Contacts
Procedure:
1
On the Home screen touch .
2Touch the tab.
Figure 52: Dialer Contacts Tab
3Touch the contact to initiate the call.
4
Touch to end the call.
Making a Call Using Call History
Call History is a list of all the calls placed, received, or missed. It provides a convenient way to redial a number,
return a call, or add a number to Contacts.
Arrow icons beside a call indicate the type of call. Multiple arrows indicate multiple calls:
• - Missed incoming call
• - Received incoming call
• - Outgoing call.
Procedure:
1
On the Home screen touch .
2
Touch the tab.
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Figure 53: Call History Tab
3
Touch next to the contact to initiate the call.
4
Touch to end the call.
Making a Conference Call
To create a conference phone session with multiple people.
Note: Conference Calling and the number of conference calls allowed may not be available on all services.
Please check with the service provider for Conference Calling availability.
Procedure:
1
On the Home screen touch .
2
Touch the tab above the dialer.
3Touch the keys to enter the phone number.
4
Touch below the dialer to initiate the call.
5
When the call connects, touch .
The first call is placed on hold.
6Touch the keys to enter the second phone number.
7
Touch below the dialer to initiate the call.
8When the call connects, the first call is placed on hold and the second call is active.
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Figure 54: Two Calls
9Touch icon to create a conference call with three people.
Figure 55: Merged Calls
10
Touch to add another call.
The conference is placed on hold.
11 Touch the keys to enter the second phone number.
12
Touch below the dialer to initiate the call.
13 Touch icon to add the third call to the conference.
14 Touch Manage Conference to view all callers.
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Figure 56: Un-merge Calls
15
To remove a caller from the conference, touch next to the caller.
Note: To speak privately with one party during a conference call, touch Manage Conference and then
touch the caller. To include all parties again, touch .
Making a Call Using a Bluetooth Headset
Procedure:
1Pair the Bluetooth headset with the device.
2Press the Call button on the Bluetooth headset.
“Speak now” is heard from the Bluetooth headset and the Voice Dialer screen appears.
3Say a command.
If… Then…
You want to call a contact by name: Say “Call (name).”
You want to call a number: Say “Dial (number).”
If you want to call your voicemail: Say “Call voicemail.”
If you want to call the previous caller: Say “Redial.”
4Press the Call button on the Bluetooth headset to end the call.
Answering Calls
When you receive a phone call, the Incoming Call screen opens, displaying the caller ID and any additional
information about the caller that is in the People application.
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Figure 57: Incoming Call Screen
All incoming calls are recorded in the Phone application Call log tab. If you miss a call, you receive a notification. To
silence the ringer before answering the call, press the volume down button on the side of device.
When a call arrives, touch the white phone icon and slide over one of these icons:
Figure 58: Select Answer Options
•
Answer call - Start talking to the caller.
•
Send to voice mail - Direct the caller to leave a voice mail message.
•
Send a message - Opens a list of quick text responses. Touch one to send it to the caller immediately.
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Answering Calls with a Bluetooth Headset
When you receive a phone call, the Incoming Call screen opens, displaying the caller ID and any additional
information about the caller that is in the People application.
Figure 59: Incoming Call Screen
All incoming calls are recorded in the Phone application Call log tab. If you miss a call, you receive a notification. To
silence the ringer before answering the call, press the volume down button on the side of TC55.
When a call arrives, touch the Call button on the Bluetooth headset to answer the call..
To end the call press the Call button on the Bluetooth headset.
Call Settings
Use the Call Settings to modify options related to the phone call feature.
•Ringtone
•Phone ringtone - Touch to select a ringtone to sound when an incoming call is received.
•Vibrate when ringing - Check to make the device vibrate when a call is received.
•Other Call Settings
•RingPath Settings - When using a Bluetooth headset, select the path that the ring is heard. Options: Bluetooth
or Speaker and Bluetooth (default). Note: Bluetooth headset connection is required to set this option.
•Voicemail - Touch to configure voicemail settings.
•Service - Set the service provider or other provider for voicemail service.
•Setup - Touch to update the phone number used to access voicemail.
•Ringtone - Touch to select a ringtone to sound when a voicemail is received.
•Vibrate - Touch to select vibrate option. Options: Always, Only when silent or Never (default).
•Text message service center - Touch to update the phone number used to access text messages.
•Dial pad touch tones - Check to play a sound when a phone key is touched.
•Quick responses - Touch to edit quick responses to use instead of answering a call.
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•Fixed Dialing Numbers - Use Fixed Dialing to restrict the phone to dial only the phone number(s) or area
code(s) specified in a Fixed Dialing list.
•TTY/HAC mode - Touch to set the TTY/HAC setting. Use an optional teletypewriter (TTY) device with the
TC55 to send and receive calls. Plug the TTY device into the TC55 headset jack and set the TC55 to operate in
one of the TTY modes.
Note:
Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY device to
the TC55.
Set the TC55 volume to a middle level setting for proper operation. If you experience a high number
of incorrect characters, adjust the volume as needed to minimize the error rate.
For optimal performance, the TC55 should be at least 30 cm (12 inches) from the TTY device.
Placing the TC55 too close to the TTY device may cause high error rates.
•TTY/HAC off (default) - TTY and HAC is off.
•TTY Full - Transmit and receive TTY characters.
•TTY HCO - Transmit TTY characters but receive by listening to earpiece.
•TTY VCO - Receive TTY characters but transmit by speaking into microphone.
•HAC On - Turn Hearing Aide Compatibility (HAC) on.
•DTMF tones - Touch to set the length of the DTMF tones. Options: Normal (default) or Long.
•GSM call settings -
•Call forwarding - Use call forwarding to forward incoming calls to a different phone number.
Note: Call Forwarding may not be available on all networks. Check with the service provider for
availability.
•Always forward - set to forward all calls to a different phone number.
•Forward when busy - enter the phone number to forward calls only when the line is busy.
•Forward when unanswered - enter the phone number to forward calls only when the phone cannot be
answered.
•Forward when unreachable - enter the phone number to forward calls only when the phone is turned
off or the user is unreachable.
•Call barring - Use call barring to block certain types of incoming and/or outgoing calls. Select the type of
incoming and/or outgoing calls to block.
•Additional settings
•Caller ID - Enable caller ID to reveal the identity of the person making an outgoing call. Options:
Network default (default), Hide number, Show number.
•Call waiting - Check to enable.
•Internet Call Settings
•Accounts - Choose to receive Internet calls for accounts added to the device, view or change SIP accounts, or
add an Internet calling account.
•Use Internet calling - Use Internet calling for all calls, only for calls to Internet calling addresses (the default
setting), or to ask for each call. Must be connected to a Wi-Fi network and have added an Internet calling
account to the device to use Internet calling.
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Chapter
4
Applications
This section describes the applications installed on the device.
File Browser
Use the File Browser application to view and mange files on the device.
To open File Browser, touch > .
Figure 60: File Browser Screen
The address bar (1) indicates the current folder path. Touch the current folder path to manually enter a path and folder
name.
Use (2) to select multiple files/folder.
Use (3) to view the internal storage root folder.
Use (4) to view the microSD card root folder.
Use (5) to view the previous folder or to exit the application.
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Touch and hold an item to perform an operation on that item. Select one of the options from the File Operations
menu:
•Information - View detailed information about the file or folder.
•Move - Move the file or folder to a new location.
•Copy - Copy the select file.
•Delete - Delete the selected file.
•Rename - Rename the select file.
•Open as - Open the selected file as a specific file type.
•Share - Share the file with other devices.
Touch to open additional functionality:
•Touch > New Folder to create a new folder in the current folder.
•Touch > Search to search for a file or folder.
•Touch > Sort to sort the list by name, by type, by size or by date.
•Touch > Refresh to re-display the contents of the current folder.
•Touch > List View to change the folder view from tile to list format.
•Touch > Change Size to change the size of the icons: Large, Normal or Small.
•Touch > About File Browser to view the application version information.
Messaging
Use Messaging to send and receive SMS and MMS messages. From a Home or All Apps screen, touch .
Sending a Text Message
Procedure:
1
In the main Messaging screen, touch .
Figure 61: New Text Message Screen
2In the To field, enter a name or a mobile phone number.
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3In the Type message field, enter the text message.
The 160-character limit counter indicates how many characters are left. If it goes over that limit, a new message is
created, which is joined with its predecessors when received.
If the user presses the Back button while composing a message, it’s saved as a draft in the Messaging screen.
Touch the conversation to resume composing it.
4Touch to send the message.
Sending a Multimedia Message
Procedure:
1
In the main Messaging screen, touch .
Figure 62: New Multimedia Message Screen
2In the To field, enter a name or a mobile phone number.
3
Touch to attach the media file of your choice:
•Pictures. Select a picture to attach.
•Capture picture. Camera opens to take a picture and attach it.
•Videos. Select a video to attach.
•Capture video. Camcorder opens to record a video and attach it to the message.
•Audio. Choose a sound file to attach.
•Record audio. Sound Recorder opens to record a spoken message and attach it to the message.
•Slideshow. Opens a screen opens to assemble text, photos, videos, and recordings into a slideshow of up to 10
slides to attach to the message.
•vCard. Send a contact’s information.
4Touch to send the message.
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People
Use the People application to manage contacts.
From a Home or Apps screen, touch . People opens to the main list of contacts. View contacts in three ways at
the top of the screen: Groups , All contacts , and Favorites. Touch the tabs to change how to view the contacts. Swipe
up or down to scroll through the lists.
Adding People
Procedure:
1In the People application, touch .
2If there are more than one account with contacts, touch the one to use.
3Type the contact’s name and other information. Touch a field to start typing, and swipe down to view all
categories.
4To add more than one entry for a category – for example, to add a work address after typing a personal address –
touch Add new for that field. To open a menu with preset labels, such as Home or Work for an email address,
touch the label to the right of the item of contact information. Or, to create your own label, touch Custom in the
menu.
5Touch Done.
Editing People
Procedure:
1In the People application, touch tab.
2Touch a person to edit.
3Touch .
4Touch Edit.
5Edit the contact information.
6Touch Done.
Deleting People
Procedure:
1In the People application, touch tab.
2Touch a person to edit.
3Touch .
4Touch Delete.
5Touch OK to confirm.
Voice Dialer
Voice Dialer is a speech dialog system that provides natural human interface for users to communicate seamlessly
with the device. Users can make phone calls, look up contact information, launch programs or check calendars.
To initiate Voice Dialer touch Voice Dialer or press the call button on a Bluetooth headset.
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Figure 63: Voice Dialer Window
The user says one of the following commands:
•Call
• Dial
• Redial
• Open.
Calling a Person By Name
Procedure:
1Launch Voice Dialer.
2Say “Call John Doe.”
3In the Voice Dialer dialog box, touch Call John Doe
The call is initiated.
Redialing Previous Call
Procedure:
1Launch Voice Dialer.
2Say “Redial.”
3In the Voice Dialer dialog box, touch Redial
The call is initiated.
Dialing By Number
Procedure:
1Launch Voice Dialer.
2Say “Dial (phone number).”
Note: Be careful not to say the number too fast or the application might not recognize what you are
saying.
3In the Voice Dialer dialog box, touch the number that appears.
The call is initiated.
Opening an Application
Procedure:
1Launch Voice Dialer.
2Say “Open (application name).”
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3In the Voice Dialer dialog box, touch the application name.
The application opens.
Camera
This section provides information for taking photos and recording videos using the integrated digital cameras.
Note: If a microSD card is installed, The TC55 saves photos and videos on the microSD card. If a microSD
card is not installed, the TC55 saved photos and videos on the internal storage.
Taking Photos
Note: Camera settings are described in Camera Settings on page 78.
To take a photo:
Procedure:
1Touch .
2
Touch .
Figure 64: Camera Mode
3If necessary, touch the options bar and touch .
4Touch to adjust exposure, flash, and other settings using the camera settings. See Camera Settings on page
78 for more information.
5
Touch and to adjust the zoom level.
6Frame the subject on screen.
7
Touch .
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The camera brings the image into focus. When the image is in focus, the focus indicators in each corner turn
green, the camera takes a photo and a shutter sound plays.
Note: To disable the shutter sound, turn notification sounds off. Touch > Sounds > Volumes
and slide the Notifications slider all the way to the left.
Alternately, touch and hold to focus first, before taking a photo; then release to take a focused photo.
The photo appears momentarily then displays as a thumbnail in the upper right corner.
8Touch the thumbnail to view the photo in Gallery. See Gallery on page 80 for more information.
Taking a Panoramic Photo
Panorama mode lets the user create a single wide image by panning slowly across a scene.
Procedure:
1Touch .
2
Touch .
3
Touch the options bar and touch .
Figure 65: Panoramic Mode
4Frame one side of the scene to capture.
5
Touch and slowly start panning across the area to capture. A small white square appears inside the button the
shot is in progress.
If panning too quickly, the message Too fast appears.
6
Touch to end the shot. The panorama appears immediately and a progress indicator displays while it saves
the image.
7Touch the thumbnail to view the photo in Gallery. See Gallery on page 80.
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Recording Videos
To record a video:
Procedure:
1
Touch > .
2Touch the options bar and touch .
Figure 66: Video Mode
3Touch to adjust exposure, flash, and other settings using the video settings. See Video Settings on page 79
for more information.
4
Touch and to adjust the zoom level.
5Point the camera and frame the scene.
6
Touch to start recording.
The device starts recording the video. The video time remaining appears in the top left of the screen.
7
Touch to end recording.
Note: Previously recorded video displays in the thumbnail at the top right.
8Touch the thumbnail to access the Gallery application. See Gallery on page 80.
Camera Settings
When in Camera mode, Camera settings are displayed on screen. Touch for the settings to change.
Touch to display the camera setting options.
•
Settings - Touch to open a scrolling list of settings:
•Store location - Include location information with each photo using the device global positioning system
(GPS). Options: On or Off (default).
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•Picture size - Touch to set the size (in pixels) of the photo. Options: 8M pixels (default), 5M pixels, 3.2M
pixels, 2M pixels, 1M pixels, VGA or QVGA.
•Picture quality - Touch to select picture quality setting. Options: Super fine (default), Fine or Normal.
•Focus Mode - Touch to select the camera focus setting. Options: Continuous, Macro, Infinity or Auto
(default).
•Select ISO - Set how sensitive the camera is to light. Options: ISO Auto (default), ISO100, ISO200, ISO400,
ISO800.
•ZSL - Set the camera to immediately take a picture when the button is pressed. Options: On or Off (default).
•Shutter sound - Touch to set the sound that occurs when the user presses the camera button. Options: On or
Off (default).
•Restore defaults - Touch Restore defaults to restore all camera settings to the default values.
• Scene mode - Touch to select a preset combination of camera settings designed for specific scenes.
Options: Auto (default), Night, Portrait, Landscape, Steady Photo or Sports.
• Exposure - Touch to adjust the exposure settings. Options: +3, +2, +1, 0 (default), -1, -2, or -3.
• White balance - Touch to select how Camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors.
• Auto - Adjust the white balance automatically (default).
• Incandescent - Adjust the white balance for incandescent lighting.
• Daylight - Adjust the white balance for daylight.
• Fluorescent - Adjust the white balance for florescent lighting.
• Cloudy - Adjust the white balance for a cloudy environment.
•
Flash mode - Touch to set whether Rear-facing Camera relies on its light meter to decide whether a flash is
necessary, or to turn it on or off for all shots.
•
Auto - Camera adjusts flash automatically depending upon light meter.
•
On - Enable flash upon taking a photo.
•
Off - Disable flash (default).
• Torch - Turn flash on continuously.
Video Settings
When in Video mode, Video settings are displayed on screen. Touch for the settings to change.
Touch to display the video setting options.
•
Settings - Touch to open a scrolling list of settings:
•Store location - Include location information with each photo using the device global positioning system
(GPS). Options: On or Off (default).
•Restore defaults - Touch Restore defaults to restore all video settings to the default values.
•Video quality - Touch to select video quality:
•HD 1080p - High definition 1080p.
•HD 720p - High definition 720p.
•SD 480p - Standard definition 480p.
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•Time lapse interval - Touch to select a time interval to set the frame rate for time lapse photography. Options:
Off (default), 1s, 1.5s, 2s, 2.5s, 3s, 5s or 10s.
• White balance - Touch to select how Camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors.
• Auto - Adjust the white balance automatically (default).
• Incandescent - Adjust the white balance for incandescent lighting.
• Daylight - Adjust the white balance for daylight.
• Fluorescent - Adjust the white balance for florescent lighting.
• Cloudy - Adjust the white balance for a cloudy environment.
•
Flash mode - Touch to set whether Rear-facing Camera relies on its light meter to decide whether a flash is
necessary, or to turn it on or off for all shots.
•
On - Enable flash upon taking a photo.
•
Off - Disable flash (default).
Gallery
Note:
The device supports the following image formats: jpeg, gif, png and bmp.
The device supports the following video formats: H.263, H.264 and MPEG4 Simple Profile.
Use Gallery to:
•view photos
• play videos
• perform basic editing of photos
• set photos as wallpaper
• set photos as a contact photo
• share photos and videos.
To open the Gallery application, touch > or in the camera application touch the thumbnail image at the top
right.
Gallery presents all photos and videos stored on the microSD card in albums.
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Figure 67: Gallery — Albums
• Touch an album to open it and view its contents. The photos and videos in the album are displayed in
chronological order.
• Touch a photo or video in an album to view it.
•
Touch icon (top left corner) to return to the main Gallery screen.
Working with Albums
Albums are groups of images and videos in folders. Touch an album to open it. The photos and videos are listed in a
chronologically ordered grid. The name of the album displays at the top of the screen.
Figure 68: Photos Inside an Album
Swipe left or right to scroll images across the screen.
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Share an Album
Procedure:
1Touch .
2
Touch .
3Touch and hold an album until it highlights.
4Touch other albums as required.
5
Touch . The Share menu opens. Touch the application to use to share the selected albums.
6Follow the instructions within the selected application.
Get Album Information
Procedure:
1Touch .
2
Touch .
3Touch and hold an album until it highlights.
4
Touch .
5Touch Details.
Deleting an Album
To delete an album and its contents from the microSD card:
Procedure:
1Touch .
2
Touch .
3Touch and hold an album until it highlights.
4Check other albums to delete. Ensure that other albums are selected.
5
Touch .
6In the Delete selected item? menu, touch OK to delete the album.
Working with Photos
Use Gallery to view photos on the microSD card and edit and share photos.
Viewing and Browsing Photos
To view a photo:
Procedure:
1Touch .
2
Touch .
3Touch an album to open it.
4Touch a photo.
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Figure 69: Photo Example
5Swipe left or right to view the next or previous photo in the album.
6Turn the device to view the photo in upright (portrait) or sideways (landscape) orientation. The photo is displayed
(but not saved) in the new orientation.
7Touch the photo to view the controls.
8Double-tap the screen to zoom in or pinch two fingers together or spread them apart to zoom in or out.
9Drag the photo to view parts that are not in view.
Rotating a Photo
Procedure:
1Touch a photo to view the controls.
2Touch .
3Touch Rotate Left or Rotate Right.
The photo is automatically saved with the new orientation.
Cropping a Photo
Procedure:
1In Gallery, touch a photo to view the controls.
2Touch .
3Touch Crop. The blue cropping tool appears.
4Use the cropping tool to select the portion of the photo to crop.
• Drag from the inside of the cropping tool to move it.
• Drag an edge of the cropping tool to resize it to any proportion.
• Drag a corner of the cropping tool to resize it with fixed proportions.
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Figure 70: Cropping Tool
5Touch OK to save a copy of the cropped photo. The original version is retained.
Setting a Photo as a Contact Icon
Procedure:
1Touch .
2
Touch .
3Touch an album to open it.
4Touch the photo to open it.
5Touch .
6Touch Set picture as.
7Touch Contact photo.
8In the People application, touch a contact.
9Touch the blue box and crop the photo accordingly.
10 Touch OK.
Get Photo Information
Procedure:
1Touch .
2
Touch .
3Touch an album to open it.
4Touch the photo to open it.
5Touch .
6Touch Details.
7Touch Close.
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Share a Photo
Procedure:
1Touch .
2
Touch .
3Touch an album to open it.
4Touch a photo to open it.
5
Touch .
6Touch the application to use to share the selected photo. The application selected opens with the photo attached to
a new message.
Deleting a Photo
Procedure:
1Touch .
2
Touch .
3Touch an album to open it.
4Touch a photo to open it.
5
Touch .
6Touch OK to delete the photo.
Working with Videos
Use Gallery to view videos on the microSD card and share videos.
Watching Videos
Procedure:
1Touch .
2
Touch .
3Touch an album to open it.
4Touch a video.
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Figure 71: Video Example
5
Touch . The video begins to play.
6Touch the screen to view the playback controls.
Sharing a Video
Procedure:
1Touch .
2
Touch .
3Touch an album to open it.
4Touch a video to open it.
5
Touch . The Share menu appears.
6Touch the application to use to share the selected video. The application selected opens with the video attached to
a new message.
Deleting a Video
Procedure:
1Touch .
2
Touch .
3Touch an album to open it.
4Touch a video to open it.
5
Touch .
6Touch OK.
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Movie Studio
Movie Studio is a video editing application. Capture or upload videos or photos and Movie Studio automatically
turns them into beautifully edited movies, complete with music and effects. Key features include:
•Select video, photo and music files from the device.
• Trim and edit video clips.
• Delete the middle part from a video.
• Split a video file into several separate clips.
• Adding video effects (fade in, fade out , gray tone, negative, slow-motion).
• Add and edit the background music for the movie.
• Add multiple pictures as slide show movies.
Figure 72: Movie Studio Application
DataWedge Demonstration
Use DataWedge Demonstration to demonstrate data capture functionality.
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Figure 73: DataWedge Demonstration Window
Table 9: DataWedge Demonstration Icons
Icon Description
/ Toggles the flash on and off when using the camera to capture bar code data. Use the flash in
dimly lit areas.
/ Toggles the data capture function between the imager and camera. If the device does not have
an imager, only camera icon is active.
/
Toggles between normal scan mode and picklist mode when using the camera to capture bar
code data.
Opens a menu to view the application information or to set the application DataWedge profile.
Note:
See the TC55 Integrator Guide for information on DataWedge configuration.
Either press the programmable button or touch the yellow scan button to enable data capture. The captured data
appears in the text field below the yellow button.
Sound Recorder
Use Sound Recorder to record audio messages.
Recordings are saved on the microSD card (if installed) or the Internal Storage and available in the Music application
playlist titled "My Recordings."
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Figure 74: Sound Recorder Application
Elemez
Note: Elemez collects specific device information in the background and sends this information to
Motorola Solutions to help improve product functionality . This feature can be disabled. See Disabling
Elemez Data Collection on page 90.
Use Elemez to provide diagnostics information to Motorola Solutions. Touch Submit Diagnostics button to send the
data.
Figure 75: Elemez Application
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Disabling Elemez Data Collection
The user can disable the Elemez application from collection specific data in the background and sending it to
Motorola Solutions.
Procedure:
1From the Home screen, touch .
2Touch Manage Apps.
3Swipe left or right until the ALL tab displays.
4Scroll through the list and touch Elemez.
5In the App info screen, touch Uninstall updates.
6In the Uninstall updates dialog box, touch OK.
7Touch OK.
8After uninstall is complete, touch OK.
9In the All tab, scroll through the list and touch Elemez.
10 Touch Disable.
11 In the Disable built-in app? dialog box, touch OK.
12 Touch .
Enabling Elemez Data Collection
The user can re-enable the Elemez application for collection specific data in the background and sending it to
Motorola Solutions.
Procedure:
1From the Home screen, touch .
2Touch Manage Apps.
3Swipe left or right until the ALL tab displays.
4Scroll through the list and touch Elemez.
5In the App info screen, touch Enable.
6Touch .
7Touch .
8
Touch .
9Touch Enable Elemez.
MLog Manager
Use MLog Manager to capture log files for diagnostics. See the TC55 Integrator Guide for detailed information on
configuring the application.
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Chapter
5
Data Capture
The TC55 offers the following data capture options:
•integrated linear imager
• integrated digital camera
• optional CS3070 Bluetooth scanner
• optional RS507 Hands-free Bluetooth imager.
Note: DataWedge is installed and enabled on the TC55 by default.
Linear Imager
The device with an integrated linear imager has the following features:
•Reading a variety of bar code symbologies, including the most popular 1-D code types.
• Intuitive aiming for easy point-and-shoot operation.
The imager uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its
memory, and executes state-of-the-art software decoding algorithms to extract the data from the image.
Digital Camera
The device with an integrated camera based bar code scanning solution has the following features:
•Omnidirectional reading of a variety of bar code symbologies, including the most popular linear, postal, QR,
PDF417, and 2D matrix code types.
• Cross-hair reticle for easy point-and-shoot operation.
• Picklist mode to decode a particular bar code from many in the field of view.
The solution uses the advanced camera technology to take a digital picture of a bar code, and executes state-of-the-art
software decoding algorithms to extract the data from the image.
CS3070 Bluetooth Scanner
The CS3070 Bluetooth laser scanner captures bar code data, and transmits it to the device via Bluetooth. The scanner
supports Bluetooth Human Interface Device (HID) connection to the device where the scanner emulates a keyboard.
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Figure 77: CS3070 Bluetooth Scanner
3
4
1
2
5
1Bluetooth Button/LED
2Delete Button
3Scan Button
4LED
5Exit Window
See the CS3000 Series Scanner Product Reference Guide for detailed information for configuring the CS3070.
RS507 Hands-Free Imager
The RS507 Hands-free Imager is a wearable bar code scan solution for both 1D and 2D bar code symbologies. The
scanner supports Bluetooth Human Interface Device (HID) connection to the device where the scanner emulates a
keyboard.
Figure 78: RS507 Hands-Free Imager
See to the RS507 Hands-free Imager Product Reference Guide for more information.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode where a few quick trial efforts master it. However,
consider the following to optimize scanning performance:
•Range
• Any scanning device decodes well over a particular working range — minimum and maximum distances from
the bar code. This range varies according to bar code density and scanning device optics.
• Scanning within range brings quick and constant decodes; scanning too close or too far away prevents
decodes. Move the scanner closer and farther away to find the right working range for the bar codes being
scanned.
• Angle
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• Scan angle is important for promoting quick decodes. When laser beams reflect directly back into the scanner
from the bar code, this specular reflection can “blind” the scanner.
•To avoid this, scan the bar code so that the beam does not bounce directly back. But do not scan at too sharp an
angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice
quickly shows what tolerances to work within.
• Hold the device farther away for larger symbols.
• Move the device closer for symbols with bars that are close together.
Note: Scanning procedures depend on the application and device configuration. An application may use
different scanning procedures from those described.
Bar Code Capture with Linear Imager
To capture bar code data:
Procedure:
1Ensure that an application is open on the TC55 and a text field is in focus (text cursor in text field).
2Point the top of the TC55 at a bar code.
Figure 79: Scanning
3Press and hold the Programmable button. The LED lights red to indicate that data capture is in process.
4Place the red aiming pattern across the bar code. The LED lights green and a beep sounds, by default, to indicate
the bar code was decoded successfully.
Figure 80: Aiming Pattern
5The captured data appears in the text field.
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Bar Code Capture with Integrated Camera
To capture bar code data:
Note: When capturing bar code data in poor lighting, turn on Illumination mode in the DataWedge
application. See the TC55 Integrator Guide for detailed information on configuring DataWedge.
Procedure:
1Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
2Aim the camera at a bar code.
3Press and hold the Programmable button. By default, a preview window appears on the screen. The Decode light
emitting diode (LED) lights red to indicate that data capture is in process.
Figure 81: Application with Preview Window
4 Note: When Picklist mode is enabled, move the TC55 until the bar code is centered under the red target
on the screen.
Move the TC55 until the bar code is visible on the screen.
5The Decode LED lights green, a beep sounds and the device vibrates, by default, to indicate the bar code was
decoded successfully.
6The captured data appears in the text field.
Bar Code Capture with CS3070 Bluetooth Scanner
Prerequisites: Pair the CS3070 with the device. See Pairing with the CS3070 on page 117 for more information.
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Procedure:
1Ensure that an application is open on the device and a text field is in focus (text cursor in a text field).
2Aim the scanner at the bar code.
3Press the scan (+) button.
Figure 82: CS3070 Scanning
4Ensure the scan line crosses every bar and space of the symbol.
Figure 83: Linear Scanner Aiming Pattern
5The scanner beeps and the LED turns green to indicate a successful decode.
6The captured data appears in the text field.
Bar Code Capture with RS507 Hands-Free Imager
Prerequisites: Pair the RS507 with the TC55. See Pairing the RS507 Hands-Fee Imager on page 118 for more
information.
Procedure:
1Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
2Point the RS507 at a bar code.
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Figure 84: Bar Code Scanning with RS507
3Press and hold the trigger.
The red laser aiming pattern turns on to assist in aiming. Ensure the bar code is within the area formed by the
cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions.
The RS507 LEDs light green, a beep sounds to indicate the bar code was decoded successfully. Note that when
the RS507 is in Pick List Mode, the RS507 does not decode the bar code until the center of the crosshair touches
the bar code.
Figure 85: Aiming Pattern
Figure 86: Pick List Mode with Multiple Bar Codes in Aiming Pattern
4The captured data appears in the text field.
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DataWedge
DataWedge is a utility that adds advanced bar code scanning capability to any application without writing code. It
runs in the background and handles the interface to built-in bar code scanners. The captured bar code data is
converted to keystrokes and sent to the target application as if it was typed on the keypad.
To configure DataWedge refer to the TC55 Integrator Guide.
Enabling DataWedge
Procedure:
1Touch .
2
Touch .
3Touch .
4Touch Settings.
5Touch the DataWedge enabled checkbox. A blue checkmark appears in the checkbox indicating that DataWedge
is enabled.
6Touch .
Disabling DataWedge
Procedure:
1Touch .
2
Touch .
3Touch .
4Touch Settings.
5Touch the DataWedge enabled checkbox. The blue checkmark disappears from the checkbox indicating that
DataWedge is disabled.
6Touch .
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Chapter
6
Wireless
This section provides information on the wireless features:
•Wireless Wire Area Network (WWAN)
• Wireless Local Area Network (WLAN)
• Bluetooth
• Near Field Communications (NFC)
Wireless Wide Area Networks
Use Wireless wide area networks (WWANs) to access data over a cellular network. This section provides information
on:
•Sharing a data connection
• Disabling data roaming
• Monitoring data usage
• Limiting connections to 2G networks
• Locking a SIM card
• Editing Access Point Names (APNs).
Sharing the Mobile Data Connection
The tethering & portable hotspot settings allow you to share your data connection. You can share the TC55’s
mobile data connection with a single computer via USB tethering or Bluetooth tethering. You can also share the data
connection with up to eight devices at once, by turning it into a portable Wi-Fi hotspot. While the TC55 is sharing its
data connection, an icon appears at the top of the screen and a corresponding message appears in the notification list.
USB Tethering
Note: USB tethering is not supported on computers running Mac OS. If your computer is running
Windows 7 or a recent version of Linux (such as Ubuntu), follow these instructions without any special
preparation. If running a version of Windows that precedes Windows 7, or some other operating system,
you may need to prepare the computer to establish a network connection via USB.
Procedure:
1Connect the TC55 to a host computer with the USB cable.
A USB icon appears at the top of the screen, and the notification Connected as a media device or Connected as
a camera appears briefly at the top of the screen.
2Touch .
3
Touch .
4Touch More ... .
5Touch Tethering & portable hotspot.
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6Check USB tethering.
The host computer is now sharing the TC55’s data connection.
Post requisites: To stop sharing the data connection, uncheck USB tethering or disconnect the USB cable.
Bluetooth Tethering
Use Bluetooth tethering to share the data connection with a host computer.
Prerequisites: Configure the host computer to obtain its network connection using Bluetooth. For more information,
see the host computer’s documentation.
Procedure:
1Pair the TC55 with the host computer.
2Touch .
3
Touch .
4Touch More ... .
5Touch Tethering & portable hotspot.
6Check Bluetooth tethering.
The host computer is now sharing the TC55’s data connection.
Post requisites: To stop sharing the data connection, uncheck Bluetooth tethering .
Portable Wi-Fi Hotspot
Prerequisites: Configure the Wi-Fi Hotspot settings.
Procedure:
1Touch .
2
Touch .
3Touch More ... .
4Touch Tethering & portable hotspot.
5Check Portable Wi-Fi hotspot.
After a moment, the TC55 starts broadcasting its Wi-Fi network name (SSID), so you can connect to it with up to
eight computers or other devices.
Post requisites: To stop sharing the data connection, uncheck Portable Wi-Fi hotspot.
Configuring the Wi-Fi Hotspot
Procedure:
1Touch .
2
Touch .
3Touch More ... .
4Touch Tethering & portable hotspot.
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Figure 87: Set up Wi-Fi Hotspot Dialog Box
5In the Network SSID text field, edit the network name.
6Touch the Country option and select the country you are in from the drop-down list.
7Touch the Channel option and select a channel number from the drop-down list.
8Touch the Security option and select a security method from the drop-down list.
•Open
•WPA2 PSK
9In the Password text field, enter a password.
Note: If Open is selected in the Security option, a password is not required.
10 Touch Save.
Data Usage
Data usage refers to the amount of data uploaded or downloaded by the TC55 during a given period. Depending on
the wireless plan, you may be charged additional fees when your data usage exceeds your plan's limit. To monitor
your data usage, go to > Data usage..
Caution: The usage displayed on the data usage settings screen is measured by your device. Your carrier's
data usage accounting may differ. Usage in excess of your carrier plan's data limits can result in steep
overage charges. The feature described here can help you track your usage, but is not guaranteed to prevent
additional charges.
Data usage settings allow you to:
•Set the data usage level at which you'll receive a warning.
• Set a data usage limit.
• View or restrict data usage by app.
• Identify mobile hotspots and restrict background downloads that may result in extra charges.
By default, when you open the data usage settings screen you see the settings for mobile data: that is, the data network
or networks provided by your carrier:
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Figure 88: Data Usage Screen
To display Wi-Fi data usage settings in a separate tab touch > Show Wi-Fi usage.
Just below the on-off switch, note the data usage cycle. Touch it to choose a different cycle. This date range is the
period of time for which the graph displays data usage.
The vertical white lines on the graph show a period of time within the data usage cycle. This range determines the
usage amount displayed just below the graph. Drag lines to change the period.
Set Data Usage Warning
Drag the orange line by its right side to the level where you want to receive a warning. When your data usage reaches
this level, you'll receive a notification.
Set Auto-Sync
You can also conserve data usage by syncing your apps manually, only when you need the data, rather than relying on
auto-sync. To turn auto-sync off or on, touch > Auto-sync data.
Disabling Data When Roaming
To prevent the device from transmitting data over other carriers’ mobile networks when leaving an area that is
covered by the carrier’s networks. This is useful for controlling expenses if the service plan does not include data
roaming.
Procedure:
1Touch .
2
Touch .
3Touch More ... .
4Touch Mobile networks.
5Un-check Data roaming.
6Touch .
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Limiting Data Connection to 2G Networks
Note: Not available when using AT&T SIM card.
Extend the battery life by limiting the data connections to 2G networks (GPRS or EDGE). When connected to a 2G
network, the user may want to postpone activities that transmit a lot of data, such as sending, uploading, or
downloading pictures or video, until they are connected to a faster mobile or other wireless network.
Procedure:
1Touch .
2
Touch .
3Touch More ... .
4Touch Mobile networks.
5Touch GSM 2G/3G selection.
6Touch 2G only.
7Touch .
Locking the SIM Card
Locking the SIM card requires the user to enter a PIN every time the TC55 is turned on. If the correct PIN is not
entered, only Emergency calls can be made.
Procedure:
1Touch .
2
Touch .
3Touch Security.
4Touch Set up SIM/RUIM card lock.
5Touch Lock SIM card.
Figure 89: Enter PIN to Lock SIM Card
6Enter the PIN associated with the card. Touch OK.
7Reset the TC55.
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Editing the Access Point Name
Note: Many service provider Access Point Name (APN) data are pre-configured in the TC55. The APN
information for all other service provides must be obtained from the wireless service provider.
To use the data on a network the user must configure the APN information.
Procedure:
1Touch .
2
Touch .
3Touch More ... .
4Touch Mobile networks.
5Touch Access Point Names.
6Touch .
7Touch New APN.
8Touch each APN settings and enter the appropriate data obtained from the wireless service provider.
9When finished, touch .
10 Touch Save.
11 Touch the radio button next to the new APN name to start using it.
12 Touch .
Wireless Local Area Networks
Wireless local area networks (WLANs) allow the TC55 to communicate wirelessly inside a building. Before using the
TC55 on a WLAN, the facility must be set up with the required hardware to run the WLAN (sometimes known as
infrastructure). The infrastructure and the TC55 must both be properly configured to enable this communication.
Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches, Radius
servers, etc.) for instructions on how to set up the infrastructure.
Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless & networks settings
configure the TC55 to match the security scheme.
The TC55 supports the following WLAN security options:
•Open
• Wireless Equivalent Privacy (WEP)
• Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK)
• Extensible Authentication Protocol (EAP)
• Protected Extensible Authentication Protocol (PEAP) - with Microsoft Challenge-Handshake Authentication
Protocol version 2 (MSCHAPv2) and Generic Token Card (GTC) authentication.
• EAP-Transport Layer Security (TLS)
• EAP-TTLS - with Password Authentication Protocol (PAP), MSCHAP and MSCHAPv2 authentication.
The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status. See Status Bar on page 44 for
more information.
Note: Turn off Wi-Fi when not using it, to extend the life of the battery.
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Scan and Connect to a Wi-Fi Network
Procedure:
1Touch .
2
Touch .
Figure 90: Settings Screen
3Slide the Wi-Fi switch to the ON position.
4Touch Wi-Fi. The TC55 searches for WLANs in the area and lists them.
Figure 91: Wi-Fi Screen
5Scroll through the list and select the desired WLAN network.
6For open networks, touch profile once or press and hold and then select Connect to network or for secure
networks enter the required password or other credentials then touch Connect. See the system administrator for
more information.
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The TC55 obtains a network address and other required information from the network using the dynamic host
configuration protocol (DHCP) protocol. To configure the TC55 with a fixed internet protocol (IP) address, See
Configuring the Device to Use a Static IP Address on page 110.
7In the Wi-Fi setting field, Connected appears indicating that the TC55 is connected to the WLAN.
Configuring a Wi-Fi Network
Procedure:
1Touch .
2
Touch .
3Touch Wi-Fi.
4Slide the switch to the ON position.
5The TC55 searches for WLANs in the area and lists them on the screen.
6Scroll through the list and select the desired WLAN network.
7Touch the desired network. If the network security is Open, the TC55 automatically connects to the network. For
all other network security a dialog box appears.
Figure 92: WLAN Network Security Dialog Boxes
Note: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring
for a Proxy Server on page 109 for setting connection to a proxy server and see Configuring the Device
to Use a Static IP Address on page 110 for setting the device to use a static IP address.
8If the network security is WEP or WPA/WPA2 PSK, enter the required password and then touch Connect.
9If the network security is 802.1x EAP, enter the information below and then touch Connect:
• Touch the EAP method drop-down list and select PEAP, TLS or TTLS.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates are
installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed using the
Location & security settings.
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for then given identity.
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10 Touch .
Manually Adding a Wi-Fi Network
Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when out
of range.
Procedure:
1Touch .
2
Touch .
3Touch Wi-Fi.
4Slide the Wi-Fi switch to the On position.
5Touch + in the bottom right corner of the screen.
6 Note: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring
for a Proxy Server on page 109 for setting connection to a proxy server and see Configuring the Device
to Use a Static IP Address on page 110 for setting the device to use a static IP address.
In the Network SSID text box, enter the name of the Wi-Fi network.
7In the Security drop-down list, select the type of security. Options:
•None
•WEP
•WPA/WPA2 PSK
•802.1x EAP.
8If the network security is None, touch Save.
9If the network security is WEP or WPA/WPA2 PSK, enter the required password and then touch Save.
10 If the network security is 802.1x EAP enter the information below and then touch Save:
• Touch the EAP method drop-down list and select PEAP, TLS or TTLS.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates are
installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed using the
Security settings.
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for then given identity.
11 Touch .
Configuring for a Proxy Server
A proxy server is a server that acts as an intermediary for requests from clients seeking resources from other servers.
A client connects to the proxy server, requesting some service, such as a file, connection, web page, or other resource,
available from a different server. The proxy server evaluates the request according to its filtering rules. For example,
it may filter traffic by IP address or protocol. If the request is validated by the filter, the proxy provides the resource
by connecting to the relevant server and requesting the service on behalf of the client.
It is important for enterprise customers to be able to set up secure computing environments within their companies,
and proxy configuration is an essential part of doing that. Proxy configuration acts as a security barrier ensuring that
the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral part of security
enforcement in corporate firewalls within intranets.
Procedure:
1In the network dialog box, touch a network.
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2Touch Show advanced options checkbox.
3Touch Proxy settings and select Manual.
Figure 93: Proxy Settings
4In the Proxy hostname text box, enter the address of the proxy server.
5In the Proxy port text box, enter the port number for the proxy server.
Note: When entering proxy addresses the Bypass proxy for field, do not use spaces or carriage returns
between addresses.
6In the Bypass proxy for text box, enter addresses for web sites that do not require to go through the proxy server.
Use the separator “|” between addresses.
7Touch Connect.
8Touch .
Configuring the Device to Use a Static IP Address
By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an Internet
protocol (IP) address when connecting to a wireless network. To configure the device to connect to a network using a
static IP address:
Procedure:
1In the network dialog box, touch a network.
2Touch Show advanced options checkbox.
3Touch IP settings and select Static.
Figure 94: Static IP Settings
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4In the IP address text box, enter an IP address for the device.
5If required, in the Gateway text box, enter a gateway address for the device.
6If required, in the Network prefix length text box, enter a the prefix length.
7If required, in the DNS 1 text box, enter a Domain Name System (DNS) address.
8If required, in the DNS 2 text box, enter a DNS address.
9Touch Connect.
10 Touch .
Advanced Wi-Fi Settings
Note: Advanced Wi-Fi settings are for the device not for a specific wireless network.
Use the Advanced settings to configure additional Wi-Fi settings. From the Wi-Fi screen, touch > Advanced to
view the advanced settings.
•General
•Network notification - When enabled, notifies the user when an open network is available.
•Keep Wi-Fi on during sleep - Opens a menu to set whether and when the Wi-Fi radio turns off.
•Always (increases data usage) - The radio stays on when the device enters suspend mode.
•Only when plugged in - The radio stays on while the device is connected to external power.
•Never - The radio turns off when the device enters suspend mode (default).
•MAC address - Displays the Media Access Control (MAC) address of the device when connecting to Wi-Fi
networks.
•IP address - Displays the IP address of the device when connecting to Wi-Fi networks.
•Regulatory
•Country selection - Displays the acquired country code if 802.11d is enabled else it displays the currently
selected country code.
•Region code - Displays the current region code.
•About
•Version - Displays the current Fusion information.
WLAN Configuration
Use the WLAN Configuration settings to configure additional WLAN settings. From the Wi-Fi screen, touch >
WLAN Configuration to view the settings.
•Country Override - Check to disable 802.11d. Select the country of operation from the menu.
•Rate Selection
•Auto Mode (a/b/g/n) - Use all data rates available (default).
•11a/b/g Only - Use only 802.11 a/b/g.
•11n mode Only - Use only 802.11n.
•Band Selection
•Auto (2.4GHz and 5GHz) - Use both the 2.4 GHz and 5 GHz bands (default).
•2.4Ghz Only - Use only the 2.4 GHz band.
•5Ghz Only - Use only the 5 GHz band.
•Enable Power Saving - When enabled, the WLAN radio goes into sleep mode when there is no WLAN activity.
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Modifying a Wi-Fi Network
The user can change settings and passwords for a network in the Wi-Fi list.
Procedure:
1Touch .
2
Touch .
3Touch Wi-Fi.
4Slide the Wi-Fi switch to the On position.
5Touch and hold on a network name and then touch Modify network.
6Modify the network settings and then touch Save.
7Touch .
Connecting to a Wi-Fi Network Using WPS
Wi-Fi Protected Setup (WPS) allows users to set up Wi-Fi Protected Access making it easy to add new devices to an
existing network without entering long passphrases.
Procedure:
1Touch .
2
Touch .
3Touch Wi-Fi.
4Slide the Wi-Fi switch to the On position.
5
Touch .
6On the wireless router, press the WPS button.
The TC55 connects to the wireless router.
7Touch .
Remove a Wi-Fi Network
To remove a remembered or connected network:
Procedure:
1Touch .
2
Touch .
3Touch Wi-Fi.
4In the Wi-Fi networks list, touch and hold the name of the network.
5In the menu, touch Forget network.
6Touch .
Bluetooth
Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio
frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band (802.15.1).
Bluetooth wireless technology is specifically designed for short-range (10 meters (32.8 feet) ) communication and
low power consumption.
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Devices with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other
Bluetooth enabled devices such as printers, access points, and other mobile devices.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries
during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
• Channel Classification - A method of detecting an interference on a channel-by-channel basis, or pre-defined
channel mask.
• Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
• Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
• Channel Maintenance - A method for periodically re-evaluating the channels.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH
coexistence allows Motorola Enterprise Tablets to operate in any infrastructure.
The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5 mW
and the expected range is 10 meters (32.8 ft.). A definition of ranges based on power class is difficult to obtain due to
power and device differences, and whether one measures open space or closed office space.
Note: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b
operation is required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified. This
allows application developers to define security mechanisms tailored to their specific need. Link-level security occurs
between devices, not users, while application-level security can be implemented on a per-user basis. The Bluetooth
specification defines security algorithms and procedures required to authenticate devices, and if needed, encrypt the
data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth while link
encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices and
create a link key for them. Entering a common personal identification number (PIN) in the devices being paired
generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack responds with no
key when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth devices
is based-upon a challenge-response transaction. Bluetooth allows for a PIN or passkey used to create other 128-bit
keys used for security and encryption. The encryption key is derived from the link key used to authenticate the pairing
devices. Also worthy of note is the limited range and fast frequency hopping of the Bluetooth radios that makes long-
distance eavesdropping difficult.
Recommendations are:
• Perform pairing in a secure environment
• Keep PIN codes private and do not store the PIN codes in the device
• Implement application-level security.
Bluetooth Profiles
The TC55 supports the following Bluetooth services:
• Generic Access Profile (GAP) - Use for device discovery and authentication.
• Service Discovery Protocol (SDP) - Handles the search for known and specific services as well as general
services.
• Serial Port Profile (SPP) - Sets up a virtual serial port and connects two Bluetooth enabled devices. For example,
connecting the TC55 to a printer.
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• Human Interface Device Profile (HID) - Allows Bluetooth keyboards, pointing devices, gaming devices and
remote monitoring devices to connect to the TC55.
•Object Push Profile (OPP) - Allows the TC55 to push and pull objects to and from a push server.
• Dial-up Networking (DUN) - Allows the TC55 to access the Internet and other dial-up services using a Bluetooth
enabled mobile phone.
• Hands-Free Profile (HFP) - Allows a hands-free device, such as a Bluetooth headset, to place and receive calls on
the TC55.
• Advanced Audio Distribution Profile (A2DP) - Allows the TC55 to stream stereo-quality audio to a wireless
headset or wireless stereo speakers.
• Audio/Video Remote Control Profile (AVRCP) - Allows the TC55 to control televisions, hi-fi equipment, etc.
• General Object Exchange Profile (GOEP) - Provides a basis for other data profiles. Based on OBEX and
sometimes referred to as such.
• Handsfree Profile (HFP) - Allow car hands-free kits to communicate with mobile phones in the car.
• Personal Area Network (PAN) - Allow the use of Bluetooth Network Encapsulation Protocol on Layer 3 protocols
for transport over a Bluetooth link.
• General Audio/Video Distribution Profile (GAVDP) - Provides the basis for A2DP, and VDP.
• PhoneBook Access Profile (PBAP) - Allows exchange of Phone Book Objects between a car kit and a mobile
phone to allow the car kit to display the name of the incoming caller; allow the car kit to download the phone book
so the user can initiate a call from the car display.
Bluetooth Power States
The Bluetooth radio is off by default.
•Suspend - When the TC55 goes into suspend mode, the Bluetooth radio stays on.
•Airplane Mode - When the TC55 is placed in Airplane Mode, the Bluetooth radio turns off. When Airplane mode
is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the Bluetooth radio can be
turned back on if desired.
Bluetooth Radio Power
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the
radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the Bluetooth radio to exchange
information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity.
Note: To achieve the best battery life turn off radios when not in use.
Enabling Bluetooth
Procedure:
1Touch .
2Touch .
3Slide the Bluetooth switch to the ON position. also appears in the Status bar.
4Touch .
Disabling Bluetooth
Procedure:
1Touch .
2Touch .
3Slide the Bluetooth switch to the OFF position.
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4Touch .
Discovering Bluetooth Device(s)
The TC55 can receive information from discovered devices without pairing. However, once paired, the TC55 and a
paired device exchange information automatically when the Bluetooth radio is on. To find Bluetooth devices in the
area:
Procedure:
1Ensure that Bluetooth is enabled on both devices.
2Ensure that the Bluetooth device to discover is in discoverable mode.
3Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4Touch .
5Touch .
6Touch Bluetooth.
7Touch SCAN FOR DEVICES. The TC55 begins searching for discoverable Bluetooth devices in the area and
displays them under AVAILABLE DEVICES.
8Scroll through the list and select a device. The Bluetooth pairing request dialog box appears.
Figure 95: Bluetooth Pairing - Enter PIN
Figure 96: Bluetooth Pairing - Smart Pairing
9Enter a PIN in the text box and touch OK. Enter the same PIN on the other device.
10 For Simple Pairing, touch Pair on both devices.
11 The Bluetooth device is added to the Bluetooth devices list and a trusted (“paired”) connection is established.
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Changing the Bluetooth Name
By default, the TC55 has a generic Bluetooth name that is visible to other devices when connected.
Procedure:
1Touch .
2Touch .
3Touch Bluetooth.
4If Bluetooth is not on, slide the switch to the ON position.
5Touch .
6Touch Rename device.
7Enter a name and touch Done.
8Touch .
Connecting to a Bluetooth Device
Once paired, connect to a Bluetooth device.
Procedure:
1Touch .
2Touch .
3Touch Bluetooth.
4If Bluetooth is not on, slide the switch to the ON position.
5In the PAIRED DEVICES list, touch and hold on a unconnected Bluetooth device until a menu appears.
6Touch Connect. When connected, the device is displayed as connected in the list.
Selecting Profiles on the Bluetooth Device
Some Bluetooth devices have multiple profiles. To select a profile:
Procedure:
1Touch .
2Touch .
3Touch Bluetooth.
4In the PAIRED DEVICES list, touch next to the device name.
5Under PROFILES, check or uncheck a profile to allow the device to use that profile.
6Touch .
Unpairing a Bluetooth Device
To unpair a Bluetooth device and erase all pairing information:
Procedure:
1Touch .
2Touch .
3Touch Bluetooth.
4In the PAIRED DEVICES list, touch next to the device name.
5Touch Unpair.
6Touch .
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Pairing with the CS3070
Procedure:
1Press the CS3070 scan button (+) to wake the scanner.
2Press and hold the Bluetooth button (round button with Motorola logo) for five seconds. The scanner beeps and
the Bluetooth button starts blinking quickly to indicate that the scanner is discoverable by the host.
Note:
HID is the default profile for the CS3070. If this was changed, scan for bar code below.
Figure 97: Bluetooth Keyboard Emulation (HID) Bar Code
3Touch .
4
Touch .
5Touch Bluetooth.
6Slide the switch to the ON position.
7The CS3070 appears in the Available Devices list, indicated by its model name and serial number.
8Select the CS3070 from the list.
A dialog box displays the PIN to enter on the CS3070.
9With the CS3070, scan the PIN using the Numeric Bar Codes. See CS3070 Numeric Bar Codes for PIN Entry on
page 117 and then scan Enter. The scanner beeps to indicate it has paired with the device, and the device
displays Connected below the CS3070 device name.
CS3070 Numeric Bar Codes for PIN Entry
Use the following bar codes for pin entry for Bluetooth connection.
0
1
2
3
4
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5
6
7
8
9
Enter
Pairing the RS507 Hands-Fee Imager
An RS507 Hands-free Imager can be used with the device to capture bar code data.
Procedure:
1Ensure that Bluetooth is enabled on both devices.
2Ensure that the Bluetooth device to discover is in discoverable mode.
3Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4Place the RS507 in Human Interface Device (HID) mode. If the RS507 is already in HID mode, skip to step 5.
aRemove the battery from the RS507.
bPress and hold the Restore key.
cInstall the battery onto the RS507.
dKeep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash green.
eScan the bar code below to place the RS507 in HID mode.
Figure 98: RS507 Bluetooth HID Bar Code
5Touch .
6Touch .
7Touch Bluetooth.
8Touch SCAN FOR DEVICES. The device begins searching for discoverable Bluetooth devices in the area and
displays them under AVAILABLE DEVICES.
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9Scroll through the list and select RS507.
The device connects to the RS507 and Connected appears below the device name. The Bluetooth device is added
to the Bluetooth devices list and a trusted (“paired”) connection is established.
Near Field Communications
Near field communication (NFC) is a set of standards for devices to establish radio communication with each other by
bringing them into close proximity. Communication is possible between an NFC device and an un-powered NFC
chip, NFC tag or two NFC devices.
Using NFC, the TC55 can:
•send and receive photos, videos, contacts and web pages with another NFC enabled device.
• transmit and read information to and from an NFC chip or tag.
• pair with NFC enabled Bluetooth devices.
The NFC antenna is located at the bottom of the battery cover indicated by an antenna icon.
Sharing Information Using NFC
You can beam a web page, a video, or other content from your screen to another device by bringing the devices
together back to back.
Prerequisites: Make sure both devices are unlocked, support NFC, and have both NFC and Android Beam turned on.
Procedure:
1Open a screen that contains a web page, video, photo or contact.
2Move the back of the TC55 toward the back of the other device.
Figure 99: Sharing Data Using NFC
When the devices connect, you hear a sound, the image on the screen reduces in size, the message Touch to beam
appears.
3Touch anywhere on the screen.
The transfer begins.
Note: The devices do not have to be held close to each other once the transfer begins. Keep devices
within 10 m (32.8 ft.) of each other.
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Communication Using NFC
Procedure:
1Launch an NFC enabled application.
2Hold TC55 as shown. Do not cover antenna area on battery cover.
Figure 100: Communication with NFC Chip, Tag or Card
3Move TC55 to close to the NFC chip, tag or card until data transfer is complete (usually indicated by the
application).
Pairing with NFC Enabled Bluetooth Devices
Prerequisites: Ensure that the NFC-enabled Bluetooth devices is on and in discoverable mode. See the devices user
documentation.
Procedure:
1Hold TC55 as shown. Do not cover antenna area on battery cover.
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Chapter
7
Accessories
This chapter provides information for using the accessories for the device.
TC55 Accessories
The table below lists the accessories available for the TC55.
Table 10: TC55 Accessories
Accessory Part Number Description
Cradles
Five Slot Charge Only
Cradle
CRDUNIV-55-5000R Provides charging for up to five TC55 devices. Requires
additional power supply.
Five Slot Charge Only
Cradle Base
CRDUNIV-XX-5000R Provides charging for up to five TC55 devices. Requires
charging cups and additional power supply.
Vehicle Cradle CRD-TC55-VCD1-01 Provides mounting of the TC55 in a vehicle.
Chargers
Power Supply (12 VDC,
4.16 A.)
PWRS-14000-148R Provides power to the Five Slot Charge Only Cradle.
Power Supply (5 VDC,
1.2 A)
PWRS-124306-01R Provides power to the TC55.
Cables
Rugged Charge Cable CBL-TC55-CHG1-01 Provides power to the TC55.
Micro USB Cable 25-MCXUSB-01R Provides USB communication with a host computer.
Auto Charge Cable VCA400-01R Charges the TC55 in a Vehicle Cradle using a vehicle’s
cigarette lighter.
US AC Line Cord (3-
wire)
50-16000-221R Provides power to the power supplies.
International AC line
Cord
- Provides power to the power supplies. Purchase separately.
Miscellaneous
Spare 2,940 mAh
lithium-ion battery
BTRY-TC55-29MA1-01 Replacement 2,940 mAh battery.
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Accessory Part Number Description
Spare 4,410 mAh
lithium-ion battery
BTRY-TC55-44MA1-01 Replacement 4,410 mAh battery.
2,940 mAh Battery
Cover
KT-TC55-29BTYD1-01 Replacement battery cover for 2,940 mAh battery.
4,410 mAh Battery
Cover
KT-TC55-44BTYD1-01 Replacement battery cover for 4,410 mAh battery.
Charging Cup CUPTC55XX-1000R Mounts onto the Multi Slot Charge Only Cradle Base and
provides TC55 charging slot.
Blank Slot Cover CUPUNICVR-5000R Mounts on the Five Slot Charge Only Cradle and covers a
slot when a cup is not required (5-pack).
Protective Boot (Blue/
Black)
SG-TC55-BOOT1-01 Provides additional protection for the TC55.
Protective Boot (Grey/
Black)
SG-TC55-BOOT2-01 Provides additional protection for the TC55.
Stylus for Protective
Boot KT-TC55-STYLUS1-01
KT-TC55–STYLUS1–03
Single stylus for Protective Boot with tether.
Stylus for Protective Boot with tether (3–pack).
Holster SG-TC55-HLSTR1-01 Mounts on belt and provides storage for the TC55.
Micro USB Cable
Use the Micro USB Cable to provide USB communication with a host computer.
When the TC55 is connected to a host computer using the Micro USB Cable, the TC55 appears as a Removable Disk
on the host computer. Refer to the TC55 Integrator Guide for more information.
Figure 102: Using the Micro USB Cable
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Note: The preferred method to charge the TC55 is to use the Rugged Charge Cable. You can also use the
Micro USB Cable to charge the TC55 but the time to fully charge the battery will increase.
Rugged Charge Cable
Use the Rugged Charge Cable to provide power to the TC55.
Note:
Do not connect the Rugged Charge Cable to the USB port of a host computer. The TC55 will not charge
from the host computer using the Rugged Charge Cable.
Use Motorola Solutions power supply, p/n, PWRS-124306–01R with Rugged Charge Cable.
Figure 103: Rugged Charge Cable
Rugged Charge Cable Setup
Figure 104: Connect Rugged Charge Cable to TC55
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Five Slot Charge Only Cradle
The Five Slot Charge Only cradle:
•Provides 5 VDC power for operating the TC55.
• Simultaneously charges up to five TC55s.
• Consists of a cradle base and optional cups.
Refer to the TC55 Integrator Guide for setup and configuration instructions.
Charging the TC55
To charge the TC55, insert the TC55 into an open slot.
Figure 107: Five Slot Charge Only Cradle
The TC55's LED shows the status of the battery charging. See Battery Charge LED Status for charging status
indications. The 2,940 mAh battery charges in approximately three hours and the 4,410 mAh battery charges in
approximately 4.5 hours.
A Charge LED is provided for each battery charging well. See Charging LED Status on page 29 for charging status
indications.
Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). Charging is intelligently controlled by the
charger in order to ensure safe operation and optimize long-term battery life. To accomplish this, for small periods of
time, the charger alternately enables and disables battery charging to keep the battery at acceptable temperatures. The
charger indicates when charging is disabled due to abnormal temperatures via the LED.
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Inserting a TC55 with Boot into Cradle
Each cradle cup has an insert that must be removed prior to inserting the TC55 with Protective Boot. Remove the
insert and then insert the TC55 into the cup.
Figure 108: Remove Cup Insert
Vehicle Charge Cradle
Warning: Some countries prohibit the mounting of any electronic device in any location on the vehicle
dashboard. Be sure to check with local laws acceptable mounting areas before installing the auto mounting
kit.
Install the vehicle mount on the surface of the vehicle that is reasonably flat and free of dirt and oil. Clean the
mounting surface with a glass cleaner and a clean cotton cloth. Install the vehicle mount on the windshield or other
flat car surface using the supplied mounting disc.
The TC55 can detect when it is inserted into the cradle. Use the Dock settings to configure the TC55 when in the
cradle. See the TC55 Integrator Guide for more information.
You can place the TC55 in the cradle either with or without the protective boot.
Installing Vehicle Cradle on Windshield
Procedure:
1Fix the suction cup mount to the selected area with the suction lever facing up.
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Figure 109: Windshield Installation
2Flip the lever down to create a vacuum between the suction cup and the mounting surface.
Figure 110: Move Level Toward Windshield
3Make sure that the suction bond is strong enough before proceeding to the next step.
4Place the TC55 top first into the cradle and push up.
5Rotate the bottom into the cradle and place in the bottom of the cradle.
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Figure 111: Insert TC55 into Vehicle Charge Cradle
Note: When the TC55 is installed in the vehicle cradle, it automatically detects the insertion and goes
into Car Mode, by default.
6Position the TC55 for best viewing.
7Tighten the nuts to lock the cradle in place.
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Figure 112: Tighten Nut
8In order to charge the TC55 while in a vehicle, connect the micro USB connector of the auto charge cable (p/n
VCA400–01R) to the input power connector in the Vehicle Charge Cradle.
Figure 113: Connect Auto Charge Cable to Vehicle Charge Cradle
9Use the cable retention feature to secure the cable.
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Figure 115: Remove TC55 From Vehicle Cradle
2Remove bottom of TC55 from the cradle
Dock Settings
Use the Dock Settings to set specific device settings when the TC55 is inserted into the Vehicle Cradle.
Figure 116: Dock Screen
•Dock detection - Check to enable the detection of the TC55 when placed into the Vehicle Cradle. Enabled by
default.
•Dock insert sound - Check to play a sound when the TC55 is placed in or removed from the Vehicle Cradle.
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•Dock settings - Touch to modify the TC55 settings when placed in the cradle.
Figure 117: Dock Settings Screen
•Enable Dock Profile - Slide switch to enable or disable dock settings when the TC55 is in the Vehicle Cradle.
•Enable Wi-Fi Radio - Enable or disable the Wi-Fi radio when the TC55 is in the Vehicle Cradle.
•Enable GPS Radio - Enable or disable the GPS radio when the TC55 is in the Vehicle Cradle.
•Enable BT Radio - Enable or disable the Bluetooth radio when the TC55 is in the Vehicle Cradle.
•Change Notification/Ring setting - Select notification that occurs when the TC55 is in the Vehicle Cradle.
Options: Play Sound or Vibrate.
•Brightness - Set the screen brightness when the TC55 is in the Vehicle Cradle.
•Display timeout setting - Set the amount of time before the screen turns off when the TC55 is in the Vehicle
Cradle.
•Touchscreen mode- Select touch screen mode when the TC55 is in the Vehicle Cradle. Options: Finger/Gloved
or Finger/Stylus.
•Launch an installed application - Select an application that launches when the TC55 is inserted into the cradle.
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Installing the Protective Boot
Figure 118: Protective Boot
Procedure:
1Insert the top of the TC55 into the top of the Protective Boot.
Figure 119: Insert Top of TC55 into Boot
2Rotate the bottom of the TC55 into the protective Boot.
Figure 120: Insert Bottom of TC55 into Boot
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3Ensure that the Protective Boot is properly fitted on the TC55.
Attaching the Stylus to the Protective Boot
Procedure:
1Insert one end of the tether into the hole in the stylus.
Figure 121: Insert Tether into Stylus
2Feed the other end of the tether through the first loop.
3Pull the tether taut.
4Feed the loose end of the tether through the tether hole in the Protective Boot.
Figure 122: Feed Stylus through Tether Loop
5Feed the stylus through the tether loop.
6Pull the tether taut.
7Insert the point of the stylus into the mounting hole in the boot.
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Figure 127: Inserting the TC55 with 2,490 mAh Battery into the Holster
Insert the TC55 with the 4,410 mAh battery into the holster with the screen facing in.
Figure 128: Inserting the TC55 with 4,410 mAh Battery into the Holster
The holster provides a sleeve for holding an optional stylus.
Note: Do not place the stylus into the holder when the TC55 with the Protective Boot is in the holster.
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Chapter
8
Maintenance and Troubleshooting
This chapter includes instructions on cleaning and storing the device, and provides troubleshooting solutions for
potential problems during operation.
Maintaining the TC55
For trouble-free service, observe the following tips when using the TC55:
•Do not scratch the screen of the TC55. When working with the TC55, use a finger, glove or approved stylus or
pen intended for use with a capacitive touch-sensitive screen. Never use an actual pen or pencil or other sharp
object on the surface of the TC55 screen.
• The touch-sensitive screen of the TC55 is glass. Do not to drop the TC55 or subject it to strong impact.
• Protect the TC55 from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it
away from heat sources.
• Do not store or use the TC55 in any location that is dusty, damp, or wet.
• Use a soft lens cloth to clean the TC55. If the surface of the TC55 screen becomes soiled, clean it with a soft cloth
moistened with isopropyl alcohol.
• Periodically replace the rechargeable battery to ensure maximum battery life and product performance. Battery
life depends on individual usage patterns.
Battery Safety Guidelines
• The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non commercial environment.
•Follow battery usage, storage, and charging guidelines found in this guide.
• Improper battery use may result in a fire, explosion, or other hazard.
• To charge the mobile device battery, the battery and charger temperatures must be between 0 ºC and +45 ºC (+32
ºF and +113 ºF)
• Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of
fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a
charger, contact Motorola Solutions Global Customer Support Center.
• For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear
the USB-IF logo or have completed the USB-IF compliance program.
• Do not disassemble or open, crush, bend or deform, puncture, or shred.
• Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.
• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or
other liquids, or expose to fire, explosion, or other hazard.
• Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a
radiator or other heat source. Do not place battery into a microwave oven or dryer.
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• Battery usage by children should be supervised.
•Please follow local regulations to properly dispose of used re-chargeable batteries.
• Do not dispose of batteries in fire.
• In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been
made, wash the affected area with large amounts of water and seek medical advice.
• If you suspect damage to your equipment or battery, contact Motorola Solutions Global Customer Support Center
to arrange for inspection.
Cleaning Instructions
Caution:
Always wear eye protection.
Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact Motorola Solutions for more
information.
Warning: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure
occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Approved Cleanser Active Ingredients
100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl
alcohol, or mild dish soap.
Harmful Ingredients
The following chemicals are known to damage the plastics on the device and should not come in contact with the
device: ammonia solutions, compounds of amines or ammonia; acetone; ketones; ethers; aromatic and chlorinated
hydrocarbons; acqueous or alcoholic alkaline solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic
acid and TB-lysoform.
Cleaning Instructions
Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device in
the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window or other places.
Allow the unit to air dry before use.
Special Cleaning Notes
Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are known to
be harmful to the housing of the device. The device should not be handled while wearing vinyl gloves containing
phthalates, or before hands are washed to remove contaminant residue after gloves are removed. If products
containing any of the harmful ingredients listed above are used prior to handling the device, such as hand sanitizer
that contain ethanolamine, hands must be completely dry before handling the device to prevent damage to the plastics.
Cleaning Materials Required
•Alcohol wipes
• Lens tissue
• Cotton-tipped applicators
• Isopropyl alcohol
• Can of compressed air with a tube.
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Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile devices
are used. They may be cleaned as frequently as required, but it is advisable to clean the camera window periodically
when used in dirty environments to ensure optimum performance.
Cleaning the TC55
Housing
Using the alcohol wipes, wipe the housing including buttons.
Display
The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid
around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Camera and Exit Window
Wipe the camera and exit window periodically with a lens tissue or other material suitable for cleaning optical
material such as eyeglasses.
Connector Cleaning
To clean the connectors:
Procedure:
1Remove the main battery from mobile computer.
2Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
3Rub the cotton portion of the cotton-tipped applicator back-and-forth across the connector. Do not leave any
cotton residue on the connector.
4Repeat at least three times.
5Use the cotton-tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
6Use a dry cotton-tipped applicator and repeat steps 4 through 6.
Caution: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
7Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.
8Inspect the area for any grease or dirt, repeat if required.
Cleaning Cradle Connectors
To clean the connectors on a cradle:
Procedure:
1Remove the DC power cable from the cradle.
2Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
3Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the applicator
back-and-forth from one side of the connector to the other. Do not leave any cotton residue on the connector.
4All sides of the connector should also be rubbed with the cotton-tipped applicator.
Caution: Do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from
your face.
5Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
6Remove any lint left by the cotton-tipped applicator.
7If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove.
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8Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before
applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity
requires less drying time.
Troubleshooting
The following tables provides typical problems that might arise and the solution for correcting the problem.
Troubleshooting the TC55
Table 11: Troubleshooting the TC55
Problem Cause Solution
When the user presses
the Power button, the
TC55 does not turn on.
Battery is
completely
discharged.
Re-charge or replace the battery.
Battery not
installed properly.
Install the battery properly. See Installing the Battery.
Power button not
held down long
enough.
Press the Power button until the LED lights green.
TC55 not
responding.
Perform a hard reset. See Resetting the TC55.
When the user presses
the Power button the
TC55 does not turn on
but a charge battery icon
appears on the screen.
Battery charge
level is very low.
Re-charge or replace the battery.
After connecting the
TC55 to the Rugged
Charge Cable, a battery
charging icon appears on
the screen.
Battery is
depleted but is
charging.
Press and hold the Power button to turn on the TC55.
When charging, the LED
slowly blinks red.
The TC55 is at an
extremely low
power state.
Charge the TC55 for a few minutes. The LED will change to flashing
green then press the Power button to turn on the TC55. If LED
continuously blinks red, check power connections. Disconnect and
reconnect connections.
Battery did not charge. Battery failed. Replace battery. If the TC55 still does not operate, perform a
hardware reset.
TC55 was
removed from
power while
battery was
charging.
Insert TC55 in cradle or attach Charge Cable. The 2,940 mAh battery
fully charges in approximately three hours and the 4,410 mAh battery
charges in approximately 4.5 hours.
Table continued…
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Problem Cause Solution
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0 °C (32 °F)
or above 40 °C (104 °F).
During data
communication with a
host computer, no data
transmitted, or
transmitted data was
incomplete.
TC55 removed
from USB cable
or disconnected
from host
computer during
communication.
Reattach the communication cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
During data
communication over Wi-
Fi, no data transmitted,
or transmitted data was
incomplete.
Wi-Fi radio is not
on.
Turn on the Wi-Fi radio.
You moved out
of range of an
access point.
Move closed to an access point.
During data
communication over
Bluetooth, no data
transmitted, or
transmitted data was
incomplete.
Bluetooth radio is
not on.
Turn on the Bluetooth radio.
You moved out
of range of
another Bluetooth
device.
Move without 10 m (32.8 ft.) of the other device.
During data
communication over
WAN, no data
transmitted, or
transmitted data was
incomplete.
You are in an
area of poor
cellular service.
Move into an area that has better service.
APN is not set up
correctly.
See system administrator for APN setup information.
SIM card not
installed properly.
Remove and re-install the SIM card. See Installing the SIM Card on
page 22.
Data plan not
activated.
Contact your service provider and ensure that your data plan is
enable.
No sound. Volume setting is
low or turned off.
Adjust the volume.
TC55 turns off. TC55 is inactive. The display turns off after a period of inactivity. Set this period to 15
seconds, 30 seconds, 1, 2, 5, 10, or 30 minutes.
Battery is
depleted.
Recharge or replace the battery.
Extreme battery
temperature.
Move device to an area where the ambient temperature is between -10
°C (+14 °F) and +60 °C (+140 °F).
A message appears
stating not enough
storage memory.
Too many
applications
installed on the
TC55.
Remove user-installed applications on the TC55 to recover memory.
Select > Apps > Downloaded. Select the unused programs
and touch Uninstall.
Table continued…
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Problem Cause Solution
The TC55 does not
decode when reading bar
code.
DataWedge is not
enable.
Ensure that DataWedge is enabled and configured properly. Refer to
the TC55 Integrator Guide for more information.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
the TC55 and bar
code is incorrect.
Place the TC55 within proper scanning range.
TC55 is not
programmed for
the bar code type.
Program the TC55 to accept the type of bar code being scanned. Refer
to the TC55 Integrator Guide for DataWedge configuration.
TC55 is not
programmed to
generate a beep.
If the TC55 does not beep on a good decode, set the application to
generate a beep on good decode.
TC55 cannot find any
Bluetooth devices
nearby.
Too far from
other Bluetooth
devices.
Move closer to the other Bluetooth device(s), within a range of 10
meters (32.8 feet).
The Bluetooth
device(s) nearby
are not turned on.
Turn on the Bluetooth device(s) to find.
The Bluetooth
device(s) are not
in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If needed, refer to
the device’s user documentation for help.
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Chapter
9
Technical Specifications
The following sections provide technical specification for the device.
TC55 Technical Specifications
The following table summarize the TC55’s intended operating environment and technical hardware specifications.
Table 12: TC55 Technical Specifications
Item Description
Physical Characteristics
Dimensions Height: 137 mm (5.4 in.)
Width: 69 mm (2.7 in.)
Depth (with 2,940 mAh battery): 15.9 mm (0.63 in.)
Depth (with 4,410 mAh battery): 22.5 mm (0.89 in.)
Weight 220 g (7.8 oz)
Display 4.3 in. color WVGA; 800 x 480, 700 NITs
Touch Panel Gorilla Glass® 2
Backlight LED backlight
Battery Pack Rechargeable Lithium Ion 3.7V, 2,940 or 4,410 mAh Smart battery
Expansion Slot User accessible microSD slot, up to 32 GB.
Connectivity USB 2.0 (Host/Client)
Notification LED, audio and vibration.
Keypad Options On-screen keyboard and 4 capacitive front panel keys.
Audio Speakers, dual noise cancelling microphones and headset connector (3.5 mm jack
with microphone).Three speakers, including two front facing speakers; dual noise-
cancelling microphones; high-quality speaker phone; 3.5 mm headset jack and
Bluetooth wireless headset support.
Performance Characteristics
CPU 1.5 GHz Dual Core Processor
Operating System Android-based, Android Open-Source Project (AOSP) 4.1.2.
Table continued…
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Item Description
Memory 1 GB RAM, 8 GB Flash
Output Power (USB) 300 mA
User Environment
Operating Temperature –10 °C to 50 °C (14 °F to 122 °F)
Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F)
Charging Temperature 0° C to 40° C (32 °F to 104 °F)
Humidity 5% to 85% RH non-condensing
Drop Specification Multiple 1.2 m (4 ft.) drops per MIL-STD 810G specifications.
With protective boot: Multiple 1.2 m (4 ft.) drops to concrete across the operating
temperature range.
Tumble Specification 150 0.5 m (1.5 ft.) tumbles (300 drops);
With protective boot: 300 0.5 m (1.5 ft.) tumbles (600 drops); per applicable IEC
tumble specifications.
Sealing IP67 per applicable IEC sealing specifications.
Wireless WAN Data and Voice Communications
Wireless Wide Area Network
(WWAN) radio
4G LTE, HSPA+, DC-HSPA, EDGE/GPRS/GSM, CDMA 1X, EvDO
Frequency band TC55AH:
GSM/EDGE: 850/900/1800/1900 MHz
WCDMA: FDD2, FDD4, FDD5, FDD17
LTE Americas:LTE Band 2, LTE Band 4, LTE Band 5, LTE Band 17
TC55BH:
GSM/EDGE: 850/900/1800/1900 MHz
WCDMA: FDD1, FDD2, FDD5, FDD8
TC55CH:
CDMA/EVDO: 850/1900 MHz (BC0/BC1)
LTE: Band 13
GPS Integrated, Autonomous, Assisted-GPS (A-GPS), GLONASS
Wireless LAN Data Communications
Wireless Local Area Network
(WLAN) radio
IEEE® 802.11a/b/g/n with internal antenna
Data Rates Supported 802.11b: 1, 2, 5.5, 11 Mbps
802.11a/g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
802.11n: 6.5, 13, 19.5, 26, 39, 52, 58.5, 65 Mbps
Note that 802.11n data rates may be higher.
Table continued…
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Item Description
Operating Channels Channel 36-165 (5180 – 5825 MHz), Channel 1-13 (2412-2472 MHz); actual
operating channels/frequencies depend on regulatory rules and certification agency
Security Security Modes: Legacy, WPA and WPA2
Encryption: WEP (40 and 128 bit), TKIP and AES
Authentication: TLS, TTLS (MS-CHAP), TTLS (MS-CHAP v2), TTLS (PAP),
PEAP (MS-CHAP v2), PEAP (GTC).
Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division
Multiplexing (OFDM)
Wireless PAN Data and Voice Communications
Bluetooth Class II, v 4.0; integrated antenna.
Data Capture
Linear Imager Captures 1D bar codes.
Camera For bar code scanning and image capture: 8 MP auto-focus camera; captures 1D
and 2D bar codes, photographs, video, signatures and documents.
CS3070 Bluetooth Scanner
(optional)
Captures 1D bar codes.
RS507 Hands-free Imager
(optional)
Captures 1D and 2D bar codes.
Sensors
Motion Sensor 3-axis accelerometer that enables motion sensing applications for dynamic screen
orientation and power management.
Ambient Light Sensor Automatically adjusts required display backlight to maximize power efficiency.
Proximity Sensor Automatically detects when the user places the handset against head during a phone
call to disable display output and touch input.
Electronic Compass Independent — does not depend on GPS.
Imager (SE655) Specifications
Scan Repetition Rate Nominally 50 scans/second
Scan Angle 53.3° ± 3°
Roll ± 25°
Pitch Angle ± 65° from normal
Skew Tolerance ± 50° from normal
Ambient Light Fluorescent: 450 ft. candles (4845 lux)
High Efficiency Fluorescent: 450 ft. candles (4845 lux)
Incandescent: 450 ft. candles (4845 lux)
Mercury Vapor: 450 ft. candles (4845 lux)
Sodium Vapor: 450 ft. candles (4845 lux)
Table continued…
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Item Description
Sunlight: 900 ft. candles (9690 lux)
Supported Symbologies
1D Chinese 2 of 5, Codabar, Code 11, Code 128, Code 39, Code 93, Coupon Code,
Discrete 2 of 5, EAN-8, EAN-13, GS1 DataBar, GS1 DataBar 14, GS1 DataBar
Expanded, GS1 DataBar Expanded Stacked, GS1 DataBar Limited, Interleaved 2 of
5, ISBT 128, Korean 2 of 5, Matrix 2 of 5, MSI, TLC39, Trioptic 39, UCC/EAN
128, UPCA, UPCE, UPCE1, UPC/EAN Supplementals, Webcode
2D (Camera only) Australian Postal, Aztec, Canadian Postal, Composite AB, Composite C, Data
Matrix, Dutch Postal, Japanese Postal, Linked Aztec, Maxi Code, Micro PDF-417,
microQR, PDF-417, QR Code, US Planet, UK Postal, US Postnet, USPS 4-state
(US4CB)
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Index
A
adaptive frequency hopping 113
adjust volume 62
airplane mode 38
albums 81
android version 16
application shortcuts 48
approved cleanser 142
audio modes 61
B
battery
charging 28
installation 26
battery cover 21
battery safety guidelines 141
battery usage 36
bluetooth 112
Bluetooth
PIN 113
security 113
Bluetooth call 67
Bluetooth headset 61, 69
build number 16
C
call barring 70
call forwarding 70
call waiting 70
caller ID 70
camera 15
camera settings 78
charge cable 123, 125
charging error 29
charging indications 29
charging temperature 29
chrome 51
cleaning 142
cleaning instructions 142
clock 51
conference call 65
configuration 15
cradle
connector cleaning 143
D
datawedge 99
diagnostics 89
digital camera 93
display
cleaning 143
drive 52
DTMF tones 70
E
Elemez 89
emergency calling 61
exit window 21
F
file browser 71
five slot charge only cradle 127
five-slot charge only cradle 123
five-slot charge only cradle base 123
fixed dialing numbers 70
flash 21
G
GMail 52
google+ 52
H
HAC 70
handset mode 61
hangouts 52
harmful ingredients 142
headset mode 61
hearing aid compatibility 70
I
installing the battery 26
internet calling 70
K
keyboard 50
L
LED notification 40
low battery notification 37
M
main battery charging 28
maps 52
memory 15
micro USB cable 123, 124
N
naming folders 49
news & weather 53
Index | 151
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O
operating system 15
P
panoramic 77
photos 76
play books 53
play games 53
play magazines 53
play movies & tv 53
play music 54
power on 30
R
radios 15
recording videos 78
related documents 17
resetting 59
ringtone 69
RS507 scanning 97
S
scan angle 94
scanning range 94
screen lock sound 40
screen touch notification 40
search 52
serial number 16
service information 17
set date 38
set time 38
set time zone 38
setting
camera 78
video 79
setup 22
SIM card installation 22
soft reset 59
spare battery 123
speaker mode 61
status bar 44
system notification 40
T
taking a panoramic photo 77
taking photos 76
troubleshooting 144
TTY 70
TY/HAC 70
U
using a Bluetooth headset 61
using a wired headset 61
using the dialer 62
V
vehicle cradle 123
video settings 79
videos 76, 78
voicemail setup 69
W
wired headset 61
152 | Index
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