Zebra Technologies ZBR4EZ3 EZ320 with BT radio User Manual 1 of 3

Zebra Technologies Corporation EZ320 with BT radio 1 of 3

Contents

User Manual 1 of 3

Mobile PrinterEZ320™Zebra Technologies Corporation475 Half Day Road, Suite 500Lincolnshire, IL 60069Phone: 1.847.634.6700 or 1.800.423.0442Fax: 1.847.913.8766P1027984-001January, 2011
2EZ320 User GuidecontinuedTable of ContentsProprietary Statements ............................................................................................4Document Conventions ...........................................................................................6Introduction to the EZ320 .......................................................................................7Unpacking and Inspection ............................................................... 7Reporting Damage ........................................................................... 7Getting Ready to Print ........................................................................................... 10Battery ............................................................................................. 10Installing and Removing the Battery ..........................................................10EZ320 Single Bay Charger ..................................................................................... 14Charger Safety .............................................................................................15Loading the Media (80 mm) ........................................................... 1660 mm Roll of Media ...................................................................... 18Media Black Bar Sensor ................................................................ 18Operator Controls .......................................................................... 19Verify the Printer Is Working ......................................................... 21Printing a Configuration Label ....................................................................21Connecting the Printer ................................................................... 21Wireless Communications with Bluetooth™ ..............................................23Bluetooth Networking Overview ................................................................23About Bluetooth Security ...........................................................................23Carrying the Printer ................................................................................................25Belt Strap .....................................................................................................25Nylon Soft Case ...........................................................................................26Preventive Maintenance ....................................................................................... 27Extending Battery Life ................................................................... 27General Cleaning Instructions ....................................................... 28Troubleshooting ......................................................................................................30Interpreting Indicators ...................................................................30Troubleshooting Topics .................................................................30Resetting an EZ320 Printer ............................................................ 32Determining Your Printer Version ...............................................................32Troubleshooting Tests ...................................................................33Printing a Configuration Label ....................................................................33Communications Diagnostics .....................................................................33Calling Technical Support ...........................................................................34Specications ............................................................................................................38Printing Specifications ...............................................................................38Memory and Communications Specifications, EZ320 ..............................38Media Specifications ...................................................................................39Font and Bar Code Specifications for EZ320 .............................................40USB Communications Port .........................................................................43Physical, Environmental and Electrical Specifications ..............................43EZ320 Accessories .....................................................................................45Appendix A ................................................................................................................ 45Interface Cables ...........................................................................................45USB Cable ....................................................................................................45More Interface Cables ................................................................................45Appendix B................................................................................................................. 45
3EZ320 User GuideMaintenance Supplies .................................................................................45Appendix C ................................................................................................................46Media Supplies ............................................................................................46EZ320 Media ................................................................................................46Appendix D ................................................................................................................ 47Product Support ..........................................................................................47Product Support Contacts ..........................................................................48Appendix E .................................................................................................................49Product Documentation ..............................................................................49Index ............................................................................................................................. 50Patent Numbers ....................................................................................................... 51
4EZ320 User GuideProprietary StatementsThis manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equip-ment described herein. Such proprietary information may not be used, reproduced, or dis-closed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.Product ImprovementsSince continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice.NCC WarningAccording to “Administrative Regulations on Low Power Radio Waves Radiated Devices” Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices. The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act.The low power radio-frequency devices must be susceptible with the interference from le-gal communications or ISM radio wave radiated devices.“經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信 工業、科學 醫療用電波輻射性電機設備之干擾”Changes or modifications to this unit not expressly approved by Zebra Technologies Corpo-ration could void the user’s authority to operate this equipment.Agency Approvals and Regulatory Information • Design certified by TUV • China SRRC • EN60950: 2006 Safety Standard • Taiwan NCC • China CCC Liability DisclaimerInasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.No Liability for Consequential DamageIn no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you.continued
5EZ320 User GuideCopyrightsThe copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.This product may contain ZPL®, ZPL II®, and ZebraLinktm programs; Element Energy Equal-izer® Circuit; E3®; and AGFA fonts. Software © ZIH Corp. All rights reserved worldwide.ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.Monotype®, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdic-tions. AndyTM , CG PalacioTM, CG Century SchoolbookTM, CG TriumvirateTM, CG TimesTM, Monotype KaiTM, Monotype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging, Inc. and may be registered in some jurisdictions. HY Gothic HangulTM is a trademark of Hanyang Systems, Inc.AngsanaTM is a trademark of Unity Progress Company (UPC) Limited.Andale®, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are trademarks of The Monotype Corporation registered in the United States Patent and Trade-mark Office and may be registered in certain jurisdictions.Century Gothic™, Bookman Old StyleTM and Century SchoolbookTM are trademarks of The Monotype Corporation and may be registered in certain jurisdictions. HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some ju-risdictions.UniversTM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.Futura® is a trademark of Bauer Types SA registered in the United States Patent and Trade-mark Office and may be registered in some jurisdictions.TrueType® is a trademark of Apple Computer, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.All other product names are the property of their respective owners.All other brand names, product names, or trademarks belong to their respective holders.©2010 ZIH Corp.
6EZ320 User GuideDocument ConventionsThe following conventions are used throughout this docu-ment to convey certain information:If you are viewing this guide online, click the underlined text to jump to a related Web site. Click on italic text (not under-lined) to jump to that location in this manual.Cautions, Important, and Note Caution • Warns you of the potential for electrostatic discharge. Caution • Warns you of a potential electric shock situation. Caution • Warns you of a situation where excessive heat could cause a burn Caution • Advises you that failure to take or avoid a specic action could result in physical harm to you. Caution • Advises you that failure to take or avoid a specic action could result in physical harm to the hardware. Important • Advises you of information that is essential to complete a task. Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text.
7EZ320 User GuideIntroduction to the EZ320Thank you for choosing our Zebra® EZ320™ Mobile Printer. This rug-ged printer is sure to become a productive and efficient addition to your workplace thanks to its innovative design. Because it is made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies.• This user’s guide gives you the information you will need to operate the EZ320 printer.• The EZ320 printer uses the CPCL programming language. To create and print labels using the CPCL language, refer to the Mobile Printing Systems CPCL Programming Guide and our ZebraDesigner™ Pro and Zebra Set-up Utilities programs which are all available at www.zebra.com.Unpacking and InspectionInspect the printer for possible shipping damage:• Check all exterior surfaces for damage.• Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage.In case shipping is required, save the carton and all packing material.Reporting DamageIf you discover shipping damage:• Immediately notify and file a damage report with the ship-ping company. Zebra Technologies Corporation is not re-sponsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.• Keep the carton and all packing material for inspection.• Notify your authorized Zebra re-seller.
8EZ320 User Guide72121391118 1. Paper Feed Button 2. Error Status Indicator 3. Bluetooth Indicator 4. Charge Indicator 5. Battery Status Indicator 6. Power Button 7. Platen 8. Printhead 9. Media/Black Bar Sensor 10. Tear Bar 11. Media Cover 12. USB Port13. Battery Charging Receptacle Figure 1: EZ320 Overview546310
9EZ320 User Guide14. Media Cover Tab15. Belt Strap Opening 16. Battery Pack161514 EZ320 Overview (cont.)
10EZ320 User GuideGetting Ready to PrintBatteryInstalling and Removing the Battery Important • Batteries are shipped partially charged. Remove any protective packaging from new battery packs prior to use.1. Insert the battery into the printer as shown in Figure 2 using the outline of the battery to match the outline of the battery com-partment.2. Rock the battery into the printer as shown until it locks in place.When the battery is first installed, and the printer is turned on, the battery status indicators will light up to indicate if the battery is fully charged (see “Charging the Battery” below and “Operator Controls”). You must charge the batteries fully before using them for the first time. Figure 2: Installing the BatteryInsert the front edge of the battery in the battery compartment and lock the clip in place.
11EZ320 User GuidePress in on the locking clip to disengage the battery.Lift up on the battery in the direction shown and remove from the battery compartment.Figure 3: Removing the Battery
12EZ320 User GuideWhen the battery is first installed, the printer power and charge indicators should indicate the battery is not fully charged (see “Charging the Battery” below and “Operator Controls”). You must charge the battery fully before using the printer for the rst time. Charging the BatteryPreparing the Power SupplyBefore charging the battery for the first time, you must pre-pare the Power Supply. Refer to Figure 4 below:Figure 4: Preparing the Power Supplycontinued1. Remove the power sup-ply from its box. Remove and discard the shipping ring from the mains recep-tacle cavity.Shipping RingRemove and discard2. Verify that the mains adapter shipped with your Printer is the correct one for your region.Mains Adapter3. The mains adapter will be pre-installed into the Power Supply by hooking the top edge into the mains recep-tacle cavity, and rotating it until it snaps into place.China/Taiwan-220 VAC
13EZ320 User GuideCharging the batteryRefer to Figure 5. 1. Plug the Charger Power Supply into the appropriate A.C. wall receptacle. Then insert the charge cable into the printer’s charger jack.2. The printer’s charger indicator will indicate the status of the charger as follows:• An amber light indicates the battery is charging, and that the battery is less than 90% charged.• A green light indicates the battery is fully charged. The battery is ready for use.Approximate Charge Times :Batteries are fully charged after 2.5 hours from the low-bat-tery shut-off state. Partially discharged batteries will take less time to charge. NOTES: Use of the printer while charging will increase charge times. Charge times are for completely discharged batteries. As a safety feature the battery will stop charging after 4.5 hours regardless of the battery’s charge state.Charger Jack12 VDCFigure 5: Charging the BatteryEZ320 Charger Power Supply p/n AT17947-1100-240 VAC 50-60 Hz 0.6A Input; 12 VDC 1.25 A output Plug into AC receptacle
14EZ320 User GuideThe Single Bay Charger is a charging system for use with the lithium-ion battery used in the EZ320 printer. The charger uses a 2 blade AC connector on the back of the charger that plugs into the wall outlet and will fully charge the battery in an aver-age time of 2.5 hours. Charging Status IndicatorsThe Single Bay Charger features two LED indicators, one green and one amber, which provide battery status to the user as described in the table below.DC Power Input Battery Status Charging IndicatorFull Indicatorn/a Battery Not Present OFF OFFPresent Fully Charged OFF GreenPresent Charging Amber OFF The amber LED will have battery charge icon next to it to indicate that this is the charging status indicator. Likewise, the word “OK” will indicate that the green LED is the fully charged status indicator. EZ320 Single Bay ChargerEZ320 BatteryFigure 6: Docking Battery in Single Bay Charger
15EZ320 User GuideBattery Safety Caution • Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a re. Important • Always dispose of used batteries properly. Refer to Appendix D for more battery recycling information. Caution • Use of any charger not approved specically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty. Read carefully and always observe the safety guidelines for Li-Ion batteries provided with each Battery Pack.Charger Safety Do not place the Single Bay Charger in locations where liquids or metallic objects may be dropped into the charging bay.
16EZ320 User GuideLoading the Media (80 mm)1. Open the Media Cover (see Figure 7) • Firmly squeeze the Media Cover Tabs on either end of the Media Cover with your thumb and index finger. Pull up to open the Media Cover to reveal the media compartment.2. Load the media (see Figure 8)• Insert the roll of media into the media compartment. Ensure that the media pulls off the core in the direction shown in Figure 8. 3. Close the Media Cover (see Figure 9) • Pull a short length of media out of the printer• Close the Media Cover firmly and ensure it is securely latched on both sides..• Press the Power button to turn on the printer and then press the Feed button. The printer will advance media until the Feed button is released. Verify the media is feed-ing properly and without binding or skewing sideways.Figure 7: Opening the EZ320 PrintercontinuedMedia CompartmentMedia Cover TabMedia Cover Tab
17EZ320 User Guide12 Feed Button Figure 8: Installing MediaMedia RollNote direction media pulls o the roll.Media CoverPull a short length of me-dia out of the printer Figure 9: Closing the Media CoverEnsure both sides of the media cover are securely latched when closed.
18EZ320 User Guide60 mm Roll of MediaThe EZ320 printer also supports a 60 mm roll of media which requires the installation of two plastic media spac-ers. The media spacers are available through optional kit p/n P1031604. Contact Zebra Technologies for more information.Media Black Bar Sensor The EZ320 media black bar sensor default position for stan-dard 80mm media is located on the right side of the media compartment when looking at the printer from the front (as shown below). There is also an alternate position for 80mm media on the left side and two (2) positions for 60mm media (one on the right side and one on the left). In all cases only one sensor position will be populated at a time. Which sensor po-sition is populated is dependant on the size of the media and location of the black bar on the media. Descriptions of all four (4) positions are detailed below.Used with 80 mm paper, black bar on left.Used with 60 mm paper, black bar on left.Used with 60 mm paper, black bar on right. Default position used with 80 mm paper, black bar on right (sensor not visible). Figure 10: Black Bar Sensor Positions
19EZ320 User GuideOperator ControlsEZ320 printer controls are detailed in Figure 11 on the fol-lowing page.The printer has two control buttons and four multipurpose indicators.The Power Button turns the printer on and off.The Feed Button advances a length of media until it is released.The Green/Amber indicator to the left of the Power Button indicates the status of the printer’s built-in charger:• The indicator is off indicates the battery is not being charged.• If the indicator is amber the battery is being charged.• If the indicator is green, the battery is fully charged.The Blue Bluetooth Indicator between the Power and Feed but-tons has two states:• A solid blue indicator means Bluetooth is connected and paired with no data transfer activity.• A rapidly blinking blue light indicates a transfer of data.The Amber Indicator to the right of the Feed button (Fig. 11) is an error indicator.• An unlit indicator means there is no error condition and the printer can be used.• A blinking (and beeping) indicator could mean one of three conditions exist, which will inhibit printer operation: 1. There is no media loaded. 2. The media cover is open. 3. If both the above conditions are met and the error light is still flashing, there could be no firmware loaded in the printer, or the firmware could have become corrupted.The Three Green LED’s just above the product I.D. label is a battery status indicator. • Three LED’s lit represents 100% charge.• Two LED’s lit represents 66% charge.
20EZ320 User Guide• One LED lit represents 33% charge. This LED will be clos-est to the minus sign on the battery status icon and will blink and beep to alert the user of a low battery condi-tion. Figure 11: EZ320 Printer ControlsPower ButtonPress until power/battery lights turn on, then release. (Power on takes approx. 0.75 sec.) Press again to turn unit o.Feed ButtonPress to advance the media. Re-lease to stop.Battery Status IndicatorThree green LED’s indicate battery’s level of charge (i.e. 33%, 66%, 100%). LED closest to minus sign will blink green at low battery warning and beeper will sound.Charge Indicator (Green/Amber)Solid green indicates a fully charged battery. Solid amber in-dicates the battery is charging. Error Status Indicator (Amber)When o Indicates normal operation. Blinking amber LED indicates either no media or that the media compartment is open and beeper will sound.Bluetooth Indicator (Blue)Solid blue indicates connected. Rapid blinking blue indicates data is being trans-ferred.
21EZ320 User GuideVerify the Printer Is WorkingBefore you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”.Printing a Conguration Label1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)2. Press and hold the Feed Button.3. Press and hold the Power button and keep the Feed button pressed. 4. When the printer turns on and printing starts, release the Power button and then release the Feed button. The unit will print a line of interlocking “x” characters to ensure all elements of the print head are working, print out the version of software loaded in the printer and then print two re-ports. The first report indicates model, ROM version, serial num-ber, etc. The second report prints approximately 10 seconds after the first report and prints out more detailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for sample printouts and a further discussion on how to use the configuration label as a diagnos-tic tool.)Connecting the PrinterThe printer must establish communications with a host ter-minal which sends the data to be printed. Communications occur in two basic ways:• Via a cable using the USB 2.0 protocol. USB drivers are includ-ed in the Zebra DesignerDriver which can be downloaded from www.zebra.com.• By means of a Bluetooth short range radio link.
22EZ320 User GuideCable Communication Caution • The printer should be turned o before connecting or disconnecting the communications cable.The mini USB Type B connector on the cable plugs into the printer. The connectors are keyed to assure correct alignment; do not try to force the cable if it does not plug in. The standard USB Type A end of the cable must be plugged into the USB port on a computer as shown in Figure 12. The EZ320 utilizes the USB Open HCI interface driver allowing it to communicate with Windows® based devices.USB drivers are included in the Zebra Designer Driver which can be downloaded from the Zebra Web site. Other terminals or communications devices may require the installation of special drivers to use the USB connection. Consult the manu-facturer for further details. Figure 12: Communications with a P.C.USB Communications Cable to ComputerRefer to Appendix A for details.Communications Port
23EZ320 User GuideWireless Communications with Bluetooth™Bluetooth is a worldwide standard for the exchange of data be-tween two devices via radio frequencies. Bluetooth radios are rela-tively low powered to help prevent interference with other devices running at similar radio frequencies. The range of a Bluetooth device is approximately 10 meters (32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard. Bluetooth Networking Overview Each Bluetooth enabled EZ320 printer is identified by a unique Bluetooth Device Address (BDA) loaded into the print-er when manufactured. The printer BDA can be obtained from the diagnostic report (see page 35). In order to exchange data, two Bluetooth enabled devices must establish a connection. Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master) must request a connection with another. The second device (the slave) then accepts or rejects the connec-tion. A Bluetooth enabled EZ320 printer will act as a slave creating a Wireless Personal Area Network (WPAN) with the terminal sometimes referred to as a “piconet.”.About Bluetooth SecurityThe Bluetooth radio in this printer complies with the Bluetooth specification 2.0 + EDR and therefore supports security modes 1, 2, and 3. The end user can select the security mode at which the printer will operate by configuring this parameter using Zebra Setup Utility (ZSU).• Security Mode 1 is non-secure. Authentication and encryp-tion functionality are bypassed. The printer is shipped with default Security Mode 1.• Security Mode 2 is a secure mode that requires authen-tication and encryption. This is considered a service level-enforced security where security procedures are initiated after the LinkManager Protocol (LMP) is es-tablished. This is the host controller (radio module) responsibility and happens at the lower layers of com-munication including radio and baseband.
24EZ320 User Guide• Security Mode 3 is the more secure method supported, also called link level-enforced security. A device initiates security procedures before a physical link is fully estab-lished. Security Mode 3 mandates authentication and encryption for all connections to and from the device. In Security Mode 3, the printer is not discoverable. • Security Mode 4 is supported only by Bluetooth v2.1 + EDR. The EZ320 printer complies with Bluetooth v2.0 so it does not support Security Mode 4. Certain Bluetooth parameters in the printer can be config-ured using Zebra Setup Utility (ZSU). ZSU can be downloaded free of charge from Zebra.com. The Bluetooth settings that are configurable in the print-er are: Authentication (ON/OFF), PIN (up to 16 digits), Discoverable (ON/OFF), Security Mode (1, 2, or 3 depending on the BT specification supported) and Friendly Name.The printer default settings can be obtained from the diag-nostic report (see page 35). The default “friendly name” of the printer is set as the printer’s serial number. The friendly name can be configured to any value by using ZSU. The EZ320 de-fault Bluetooth Authentication is setpin and requires a PIN to be entered. The default PIN is 1234.
25EZ320 User GuideCarrying the PrinterBelt StrapRefer to Figure 13 below for instructions on how to secure the belt strap to the printer and belt. continued Belt Belt 1) Insert the non-looped end of the belt strap through the slot in the bot-tom front of the printer.2) Secure the non-looped end to oth-er end of the belt strap using the two Velcro pads.3) Slide the looped end of the strap over the belt as shown. 4) The printer should hang freely from the belt as shown. Figure 13: Using the Belt Strap

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