Zebra 400 Users Manual

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2015-01-26

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Page Count: 78

Declaration of Conformity
Contents
Introduction
Getting Ready to Print
Routine Care and Adjustments
Troubleshooting
Specifications
Appendix
Glossary
Index

For the Zebra 400™ and 600™ Printers

Customer order # 44885L

Manufacturer part # 44885LB Rev. 2

User’s

Guide

Proprietary Statement

Product Improvements

FCC Compliance Statement

Canadian DOC Compliance Statement

Liability Disclaimer

No Liability for Consequential Damage

Copyrights

I have determined that the Zebra printers identified as the

Stripe Series

400 and 600SS

manufactured by:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

have been shown to comply with the applicable technical standards of the FCC

for Home, Office, Commercial, and Industrial use

if no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

Contents

Introduction

Unpacking ..................................1

Reporting Damage..............................1

Site Requirements ..............................2

Introduction to Printers ...........................2

Tear-Off Mode ..............................2

Peel-Off Mode ..............................3

Cutter Mode ................................3

Printer Overview ..............................4

Getting Ready to Print

AC Power Cable...............................5

Loading the Media .............................7

Tear-Off Mode ..............................7

Roll Media ...............................7

Fanfold Media .............................8

Peel-Off Mode ..............................9

Removing the Label Backing Material ................10

Cutter Mode ...............................11

Loading the Ribbon ............................12

Ribbon Supply Spindle: Normal Position ................12

Ribbon Supply Spindle: Low-Tension Position .............12

Ribbon Loading Instructions ......................13

Ribbon Removal ..............................14

Adjusting the Media Sensor ........................15

Non-Continuous Media .........................15

Continuous Media ............................15

Auto Calibration ..............................16

Operator Controls .............................16

Front Panel Buttons ...........................16

Front Panel LEDs ............................17

AC Power ON/OFF Switch ........................18

S400 & S600 User’s Guide i

Printing a Test Label ............................18

Connecting the Printer and Computer ...................18

RS-232 Interface Requirements .....................18

Parallel Interface Requirements .....................19

Serial and Parallel Cabling Requirements ................19

Communicating with the Printer ......................19

Via the Parallel Port ...........................19

Via the Serial Port ............................19

Defaulting the Printer ..........................19

Autobaud.................................20

^SC Command..............................20

Setting Up the Software ..........................20

Routine Care and Adjustments

Cleaning ..................................21

Cleaning the Exterior ..........................23

Cleaning the Interior ...........................23

Cleaning the Printhead and Platen Roller ................23

Cleaning the Cutter Module .......................24

Lubrication .................................30

AC Power Fuse Replacement .......................30

Mechanical Adjustments ..........................31

Print Quality Adjustments ........................31

Toggle Pressure Adjustment.......................31

Media Rest Position Adjustment ....................33

Top of the Label Position Adjustment..................33

Media Sensor Position Adjustment ...................33

Ribbon Supply Spindle Adjustment ...................33

Backing Rewind Power Roller Adjustment ...............34

Troubleshooting

Troubleshooting Table ...........................37

Printer Status Sensors ...........................43

Manual Calibration.............................45

Resetting Printer Parameters ........................46

ii S400 & S600 User’s Guide

Resetting Factory Defaults .......................46

Resetting Communications Parameters .................46

Resetting Ribbon Parameters ......................46

Printer Diagnostics .............................47

Power-On Self Test ...........................47

Additional Printer Self Tests ......................47

CANCEL Key Self Test........................48

PAUSE Key Self Test .........................49

FEED Key Self Test..........................50

MODE Key Self Test .........................51

Specifications

General Specifications ...........................53

Printing Specifications ...........................54

Ribbon Specifications ...........................54

Media Specifications ............................55

Media Handling ..............................55

Options ...................................56

Zebra Programming Language (ZPL II ).................56

Bar Codes .................................57

Standard Printer Fonts ...........................57

Optional Printer Fonts ...........................57

Appendix

RS-232 Connector Technical Information .................59

Interconnecting to DTE Devices ....................59

Interconnecting to DCE Devices ....................59

Parallel Interface Technical Information..................61

Storage and Reshipping ..........................62

Glossary

Index

S400 & S600 User’s Guide iii

iv S400 & S600 User’s Guide

Introduction

Congratulations! You have just purchased a high-quality thermal label

printer manufactured by the industry leader in quality, service, and value.

For over 25 years, Zebra Technologies Corporation has provided customers

with the highest caliber of products and support.

This user's guide provides all the information you will need to operate

the printer on a daily basis.

ZPL II is Zebra Technologies Corporation’s Zebra Programming

Language II label design language. ZPL II lets you create a wide variety

of labels from the simple to the very complex, including text, bar codes,

and graphics. To create and print label formats, refer to the ZPL II

Programming Guide (part #46469L). If one was not ordered with your

printer, simply call your distributor or Zebra Technologies Corporation.

In addition, label preparation software is available. Contact your

distributor or Zebra Technologies Corporation for further information.

Or, visit our web site for a free demo copy.

The S400/S600 Maintenance Manual (part #44895L) contains all the

information you will need to maintain your printer. To order, contact

your distributor or Zebra Technologies Corporation.

Unpacking

Save the carton and all packing materials in case reshipping is required.

Inspect the printer for possible shipping damage.

Check all exterior surfaces for damage.

Raise the media access cover (refer to Figure 4) and inspect the media

compartment for damage.

Reporting Damage

If you discover shipping damage:

Immediately notify and file a damage report with the shipping company.

Zebra Technologies Corporation is not responsible for any damage

incurred during shipment of the printer and will not cover the repair of

this damage under its warranty policy.

Keep the carton and all packing material for inspection.

Notify your authorized Zebra distributor.

For storage and reshipping information, refer to the Appendix.

S400 & S600 User’s Guide 1

Site Requirements

CAUTION: To insure that the printer has proper ventilation and cooling,

do not place any padding or cushioning material under the unit, because

this restricts air flow.

This printer may be installed on any solid, level surface of sufficient size

and strength to accommodate the physical dimensions and weight of the

unit. The area enclosure in which the printer will operate must meet the

environmental conditions specified. Electrical power must be available and in

close proximity to the printer.

Since this printer was designed and is fabricated as an industrial-type unit, it

will function satisfactorily in areas such as warehouses, factory floors, and

office environments that conform to specified environmental and electrical

conditions.

Introduction to Printers

The first thing you want to do is identify your printer. This makes certain

tasks -- such as media loading -- much easier to do!

If your printer

looks like this

(Figure 1), it is

set up for

Tear-Off mode.

Tear-Off allows

you to tear away

each label, or a

strip of labels,

after it is

printed.

To load media,

refer to

“Loading the

Media --

Tear-Off Mode”

in Getting Ready

to Print.

2S400 & S600 User’s Guide

Figure 1

This printer

(Figure 2)

operates in

Peel-Off mode.

In Peel-Off,

backing material

is peeled away

from the label as

it is printed.

After this label is

removed from the

printer, the next

one is printed.

To load media,

refer to “Loading

the Media --

Peel-Off Mode”

in Getting Ready

to Print.

Printers like this

(Figure 3) are

equipped for

Cutter mode.

When in cutter

mode, the printer

automatically

cuts the label

after it is printed.

Then, the cutter

catch tray

“catches” the

label.

To load the

media, refer to

“Loading the

Media -- Cutter

Mode” in Getting

Ready to Print.

S400 & S600 User’s Guide 3

Backing

Rewind Spindle

Figure 2

Cutter

Module

Figure 3

4S400 & S600 User’s Guide

Media Access Cover

Ribbon Take-up Spindle

Ribbon Supply Spindle

Media Supply Hanger

Media Supply Guide

Media Guide

Front Cover

Tear Plate

Printhead

Control Panel

Platen Roller

AC Power Cable Connection

Parallel Interface

Serial Interface

Fuse

Power On/Off Switch

Head Open Lever

Pressure Toggles

Figure 4

Getting Ready to Print

AC Power Cable

The AC power cable has a three-prong female connector on one end (see

Figure 5). This connector must be plugged into the mating connector on the

left side of the printer. See Figure 6.

The connector at the other end of the AC power cable will be one of the

following:

US Standard 110 VAC three-prong plug

Great Britain Standard 230 VAC three-prong plug

European Standard 230 VAC three-prong plug

Australian Standard 230 VAC three-prong plug

WARNING!!! For personnel and equipment safety, always use a

three-prong plug with an earth ground connection.

Insure that the AC power on/off switch is in the “off” position before

connecting the AC power cable to a nearby electrical outlet.

S400 & S600 User’s Guide 5

POWER

CONNECTOR

3 CONDUCTOR

CABLE

NEUTRAL LIVE

EARTH

Figure 5

6S400 & S600 User’s Guide

AC Power Cable

Connection

Power

On/Off

Switch

Fuse

RS-232

(Serial)

Interface

Parallel

Interface

Figure 6

Loading the Media

Media widths and thicknesses vary between applications. To maintain print

quality from one application to another, refer to “Print Quality

Adjustments” in Routine Care and Adjustments.

NOTE: Zebra recommends using media that is outside wound (you can see

the labels on the outside of the roll).

Tear-Off Mode

1. Refer to Figure 7. Move the head open lever (a) counterclockwise to the

open position to raise the printhead (b).

2. Slide the media guide (c) and the media supply guide (d) as far out from

the printer frame as possible.

If you are loading roll media in Tear-Off mode, follow steps 3-5. For

loading fanfold media in Tear-Off mode, skip to step 6.

3. Place the media roll on the media supply hanger (e), and thread the me-

dia through the printhead assembly as shown.

S400 & S600 User’s Guide 7

Figure 7

4. Adjust the media supply guide and the media guide against the outer

edge of the media. These guides must not cause pressure or excessive

drag on the media.

5. Close the head open lever, and see “Adjusting the Media Sensor” later in

this chapter to adjust the media sensor position.

For loading fanfold media:

6. Refer to Figure 8. Make sure the fanfold media feeds through either the

bottom (e) or rear (f) access slot.

NOTE: When utilizing the bottom access slot, be sure to thread media over

the media supply hanger.

7. Thread the media through the printhead as shown in Figure 8.

8. Adjust the media supply guide and the media guide against the outer

edge of the media. These guides must not cause pressure or excessive

drag on the media.

9. Close the head open lever, and see “Adjusting the Media Sensor” later in

this chapter to adjust the media sensor position.

8S400 & S600 User’s Guide

Figure 8

Peel-Off Mode (Optional)

Refer to Figure 9 and follow the procedure below.

1. Slide the media supply guide (a), media guide (b), and the outer edge

guides on both the platen guide rod (c) and the lower guide rod (d) as far

out from the printer frame as possible.

2. Open the head open lever (e) to raise the printhead (f).

3. Remove the hold down hook (g).

4. Thread the media through the printhead as shown in Figure 9.

5. From the front of the printer, pull the media through the printhead until

approximately 24" of media extends out from the printer. Remove the

labels from the backing of the 24" of media that extends from the front

of the printer.

6. Align the inside edge of the media with the edge guide mark (h) near the

left side of the tear-off/peel-off plate, then close the head open lever.

(See Figure 25 for a detailed illustration.)

7. Thread the label backing behind the lower label available sensor (i),

through the slot under the rewind power roller (j), and below the lower

guide rod (k) to the backing rewind spindle (l). Then, wind the backing

material around the backing rewind spindle three or four times in a

counterclockwise direction. To insure proper winding, press the edge of

the backing material against the round plate at the far end of the spindle.

S400 & S600 User’s Guide 9

Figure 9

8. To hold the media against the spindle, place the hold down hook over

the backing and insert both ends into the small slots in the round plate at

the far end of the spindle. Again, rotate the backing rewind spindle

counterclockwise to remove any slack in the backing material.

9. Adjust all of the guides:

Push the media supply guide inward until it is just touching the outer

side of the media supply roll, then lock the guide in place with its

locking screw. The guide must not cause pressure or excessive drag on

the media supply roll.

Adjust the outer edge guides on both the lower guide rod and the platen

guide rod until they just touch the outer edge of the media and backing

without causing the material to buckle.

Adjust the media guide until it just touches the outer edge of the media

without causing the material to buckle.

10.See “Adjusting the Media Sensor” later in this chapter to adjust the me-

dia sensor.

NOTE: In the Peel-Off mode, proper media tracking is critical. Refer to

the “Backing Rewind Power Roller Adjustment” in Routine Care and

Adjustments to make sure that the media tracks properly through the

printer.

Removing the Label Backing Material

When the amount of backing wound on the backing rewind spindle reaches

full capacity, the backing rewind spindle full sensor activates, the

paper/ribbon light flashes, and printing pauses.

To remove the backing material, follow these steps (you don’t need to

power off the printer for this procedure):

1. Unwind about 24" of backing from the backing rewind spindle and cut it

off at the spindle.

2. Pull out the hold down hook and slide the backing material off of the

spindle and discard.

3. Feed the new starting edge of the backing through the mechanism and

attach it to the backing rewind spindle as described in the loading proce-

dure.

NOTE: While holding the media in position against the tear-off/peel-off

plate, open and close the printhead without disturbing the media position.

The printer is now ready to print more labels.

10 S400 & S600 User’s Guide

Cutter Mode (Optional)

To insure proper media loading, follow the directions for the Tear-Off

Mode with the exception that the end of the media must be positioned on

top of the platen roller. See Figure 10.

With the end of the media positioned directly on top of the platen roller (a),

close the head open lever. The printer will automatically calibrate, feed out,

and cut the label when the printer is powered on or the printhead is opened

and closed.

NOTES: The cutter only cuts if the printer is in cutter mode. Refer to the

ZPL II Programming Guide or the label preparation software user’s guide

for instructions.

The cutter will cycle once at power up or reset (even when NOT in cutter

mode).

S400 & S600 User’s Guide 11

Figure 10

Loading the Ribbon

Before you load the ribbon, make sure the ribbon supply spindle is adjusted

properly.

Ribbon Supply Spindle: Normal Position

In the normal position, the “dual-tension” ribbon supply spindle provides

the desired amount of ribbon back tension for different ribbon widths.

To place the spindle in the normal position, firmly pull the spindle end cap

(a) until it clicks into place, as shown in Figure 11.

Ribbon Supply Spindle: Low-Tension Position

Low-tension position is used in limited applications to provide lower ribbon

back tension. Low-tension position is only recommended when normal

tension hampers the ribbon movement (for example, you will see scuffing

or image breakup on the label).

To put the spindle in the low-tension position, firmly push the spindle end

cap (a) until it clicks into place, as shown in Figure 11.

12 S400 & S600 User’s Guide

Normal Position

Low-Tension Position

Figure 11

Ribbon Loading Instructions

NOTES:

Zebra recommends the use of ribbon that is wider than the media. The

smooth backing of the ribbon protects the printhead from wear and

premature failure due to excessive abrasion. (For the direct thermal

print method, ribbon is not used and should not be loaded in the

printer.)

Zebra recommends the use of ribbon that is outside wound (the ink side

is on the outside of the roll).

To load ribbon, see Figure 12 and follow the procedure below.

1. Adjust the ribbon supply spindle position for normal or low tension.

2. Align the blades (b) on the two sections of the spindle as shown in

Figure 11. (You do not need to do this if your ribbon width is 2.4"

[60 mm] or less.)

3. Place the ribbon roll on the ribbon supply spindle (a). Make sure the roll

is pushed in to the stop at the end of the spindle.

4. Open the printhead by moving the head open lever (b) counterclockwise

to the open position.

5. Thread the ribbon as shown. Wind the ribbon onto the ribbon takeup

spindle (c) for several turns in a clockwise direction until wrinkles and

creases disappear.

6. Close the printhead by moving the lever clockwise to the closed posi-

tion.

S400 & S600 User’s Guide 13

Ribbon Removal

Refer to Figure 12.

When it’s time to change the ribbon, cut the ribbon where it is stretched

between the upper ribbon guide arm and the takeup spindle. To remove

ribbon from the takeup spindle, press the release button (d) and slide the

ribbon off the spindle.

14 S400 & S600 User’s Guide

Figure 12

Adjusting the Media Sensor

This adjustment aligns the position of the light sensor with the notch or

edge of the label, so the printer can determine the correct label size.

See Figure 13. With the printhead open, look through the side of the print

mechanism and locate the media sensor adjustment lever (a). Reposition

the sensor until the top of the adjustment lever is in line with the notch or

web in the media or the edge of the label. Close the printhead by moving

the head open lever to the closed position.

When continuous media (no notch or opening to sense) is used, position the

media sensor anywhere over the media so that an “out-of-media” condition

will still be sensed.

Non-Continuous Media

This type of media has some type of physical characteristic (web, notch,

perforation, etc.) that indicates the start/end of each label.

The media sensor must be properly positioned to sense these indicators.

See “Adjusting the Media Sensor” (above). Then, turn on the printer. If the

printer will not auto calibrate, press the MODE button three times, and then

the FEED button once, to manually calibrate (a label will print that shows

the sensor profile).

Continuous Media

Since continuous media does not contain label start/end indicators, you

must tell the printer via software how long each label is. If you are using

ZPL or ZPL II, include a Label Length (^LL) instruction in each label

format you send to the printer (refer to your ZPL II Programming Guide).

If you are using other software to operate your printer, refer to the

instructions provided with that software.

S400 & S600 User’s Guide 15

Figure 13

Auto Calibration

This procedure occurs whenever the printer is turned on or the printhead is

opened and closed. During this procedure, the printer automatically

determines the media type, label length, media and ribbon sensor settings,

and printing method (direct thermal or thermal transfer). This procedure is

set at the factory but may be changed via ZPL II command.

NOTE: If the printer fails to auto calibrate when you are using pre-printed

labels or pre-printed label backing, or if the printer will not auto calibrate,

see “Manual Calibration” in Troubleshooting.

1. Load the media and ribbon (if used).

2. Turn on the printer power.

3. Two or three blank labels will feed, completing auto calibration.

Operator Controls

Front Panel Buttons

Refer to Figure 14.

PAUSE Button

Starts and stops the printing process.

The first time the button is pressed, any partially printed label is

completed; then, the printing process is stopped.

If the printer is idle when the button is pressed, no new print requests are

printed until PAUSE is pressed again.

FEED Button (also referred to as the UP button)

Forces the printer to feed one blank label.

If the button is pressed when the printer is idle or paused, a blank label

immediately feeds.

When the button is pressed while the printer is printing, one blank label

feeds after the completion of the current batch of labels.

Once the blank label has been fed, pressing the button again will feed a

second label.

When in the configuration mode, functions as the UP button.

CANCEL Button (also referred to as the DOWN button)

This button only functions when the printer is paused.

16 S400 & S600 User’s Guide

If the button is pressed, the

label format that is currently

printing is canceled.

If pressed when no label format

is printing, then the next format

to be printed is canceled.

Press for at least three seconds

to cancel all label formats the

printer has received and return

the printer to an idle state.

When in the configuration

mode, functions as the DOWN

button.

MODE Button

Puts the printer into the

configuration mode.

Used to change print darkness

and media position, and to

calibrate the printer.

Front Panel LEDs

Refer to Figure 14.

The front panel LEDs give you a

quick indication of the printer’s

current status. During normal

operation, the POWER LED is on

and all other LEDs are off. For all

other conditions, please refer to

Troubleshooting.

Now, you’re ready to turn on the

printer!

S400 & S600 User’s Guide 17

PAPER/RIBBON

CALIBRATE

PAUSE

FEED

CANCEL

MODE

PRINTHEAD

POSITION

POWER

DARKEN

DATA

Figure 14

AC Power ON/OFF Switch

This switch is located on the left side of the printer near the AC power cord

and fuse (see Figure 6). The AC power switch should be turned off before

connecting or disconnecting any cables.

Turning the switch on activates the printer and causes it to perform a Power

ON Self Test, which can take up to 30 seconds, as it begins operation.

Turning the printer power on while holding down certain front panel keys

will activate additional printer self tests following the Power ON Self Test.

See Troubleshooting.

External influences, such as lightning storms or unwanted noise on the

power or data cables, may cause erratic printer behavior. Turning the AC

power off and back on may re-establish proper printer operation.

Otherwise, see Troubleshooting.

Printing a Test Label

Before you connect the printer to your computer, make sure that the printer

is in proper working order. You can do this by printing a configuration

label (refer to the “CANCEL Key Self Test” in Troubleshooting.) If you

can’t get this label to print, refer to Troubleshooting.

To make print quality adjustments, refer to “Print Quality Adjustments” in

Routine Care and Adjustments.

Connecting the Printer and Computer

This printer comes with both a nine-pin Electronics Industries Association

(EIA) RS-232 serial data interface and an IEEE 1284 bi-directional parallel

data interface. In either case, you must supply the required interface cable

for your application.

CAUTION: This printer complies with FCC “Rules and Regulations,”

Part 15, for Class B Equipment, using fully shielded six-foot data cables.

Use of longer cables or unshielded cables may increase radiated emis-

sions above the Class B limits.

RS-232 Interface Requirements

Refer to Figure 6.

The required cable must have a 9-pin “D” type (DB-9P) connector (male)

on one end, which is plugged into the mating (DB-9S) connector (female)

located inside the access opening on the left side of the printer.

The other end of the signal interface cable connects to a serial port at the

host computer. This cable will be one of two types -- standard or null

modem -- depending on the specific interface requirements.

18 S400 & S600 User’s Guide

For pinout information, as well as information on how to interconnect to

either a DTE or DCE device, refer to the Appendix.

Parallel Interface Requirements

Refer to Figure 6.

An IEEE 1284 compatible bi-directional parallel data cable is required

when this communication method is selected. The required cable must have

a standard 36-pin parallel connector on one end, which is plugged into the

mating connector located inside the access opening on the left side of the

printer. The parallel interface cable is connected using bail clips instead of

screws.

The other end of the parallel interface cable connects to the printer

connector at the host computer.

For pinout information, refer to the Appendix.

Serial and Parallel Cabling Requirements

Data cables must be fully shielded and fitted with metal or metallized

connector shells. Shielded cables and connectors are required to prevent

radiation and reception of electrical noise.

To minimize electrical noise pickup in the cable:

1. Keep data cables as short as possible.

2. Do not bundle the data cables tightly with power cords.

3. Do not tie the data cables to power wire conduits.

Communicating with the Printer

Via the Parallel Port

Set the parallel connection on the host computer. For instructions, refer

to your computer’s user’s guide.

Via the Serial Port

Set the host computer to the factory defaults of the printer: 9600 baud, 8

bit word length, no parity, 1 stop bit, and XON/XOFF. For instructions,

refer to your computer’s user’s guide.

NOTE: If you can’t reset the host computer communications settings, then

you must establish a temporary parallel connection to send down the Set

Communications (^SC) command that changes the printer’s settings to

match the host settings.

DEFAULTING THE PRINTER: To reset only the communications

parameters on the printer to the factory defaults (9600 baud, 8 bit word

S400 & S600 User’s Guide 19

length, no parity, 1 stop bit, and XON/XOFF), press and hold the PAUSE,

FEED, and MODE buttons while turning on the printer, then release the

buttons when the CALIBRATE LED goes out. All of the LEDs will go on,

while the DARKEN, POSITION, and CALIBRATE LEDs will flash. Press

and hold the MODE button until all of the lights go out, then release the

MODE button. The factory defaults have now been reset. Next, set the

communications parameters on your computer to match this.

NOTE: To save the default settings, press the MODE button four times.

Otherwise, the previous settings will be restored the next time the printer is

turned on.

AUTOBAUD: To automatically detect the communications parameters,

press and hold the PAUSE, FEED, and MODE buttons while turning on the

printer, then release the buttons when the CALIBRATE LED goes out. All

of the LEDs will go on, while DARKEN, POSITION, and CALIBRATE

LEDs will flash. Send a label format using the host computer settings. If

the printer accepts the host parameters, all of the LEDs will go off (except

for the POWER LED) and the printer will restart with the host

communication settings. If the printer does not accept the host

communications parameters, the printer will not restart and the LEDs will

flash on and off. If this should happen, turn the printer off and then on, and

try again.

NOTES: Label formats sent to the printer at this time only help the printer

determine the host settings. No label will print until settings are recognized.

In order for autobaud to work, your label must start with either a ^XA or

~XA ZPL II command. If all the LEDs are on, send another label format.

Save the new communication settings by pressing MODE four times.

Autobaud only works for 9600 baud and higher.

^SC: Use the Set Communications (^SC) command to change the

communications settings on the printer. 1) With the host computer set at

the same communications settings as the printer, send the ^SC command to

change the printer to the desired settings. 2) Then, change the host

computer settings to match the printer settings.

Setting Up the Software

In order to create labels, you must decide whether you will use ZPL II or

commercial label preparation software. To use ZPL II, refer to the ZPL II

Programming Guide. If you choose to use a label preparation software,

follow the installation instructions included in the package.

20 S400 & S600 User’s Guide

Routine Care and Adjustments

Cleaning

CAUTION: Use only the cleaning agents indicated below. Zebra

Technologies Corporation will not be responsible for any other products be-

ing used on this printer. No lubricants are needed.

The following table provides a brief cleaning schedule. Specific cleaning

procedures are provided on the following pages. Cleaning swabs saturated

with 70% isopropyl alcohol are available from your distributor as a

preventive maintenance kit.

Refer to Figure 15 for cleaning locations.

S400 & S600 User’s Guide 21

Area Method Interval

Printhead (a) Alcohol

After every roll of media (or 500

feet of fanfold media) when

printing in the direct thermal

mode.

After every roll of ribbon when

printing in the thermal transfer

mode.

Platen roller (b) Alcohol

Media sensor (c) Air blow

Media path (d) Alcohol

Ribbon path (e) Air blow

Upper guide rod (f) (Peel-Off) Alcohol

Platen guide rod (g) (Peel-Off) Alcohol

Rewind power roller (h) (Peel-Off) Alcohol

Lower guide rod (i) (Peel-Off) Alcohol

Cutter

Assembly

(j)

(if used)

Cutting

continuous,

pressure-

sensitive media

Citrus

based

adhesive

remover

After every roll of media or more

often, depending upon your

application and media.

Cutting tagstock

or label backing

material only

Alcohol and

air blow After every 2 or 3 rolls of media.

Tear-Off/Peel-Off plate (k) Alcohol Once a month.

Label available sensor (l) Air blow Once every six months.

22 S400 & S600 User’s Guide

Figure 15

Cleaning the Exterior

The exterior surfaces of the printer may be cleaned with a lint-free cloth.

Do not use harsh or abrasive cleaning agents or solvents. If necessary, a

mild detergent solution or desktop cleaner may be used sparingly.

Cleaning the Interior

Remove any accumulated dirt and lint from the interior of the printer using

a soft bristle brush and/or vacuum cleaner. Inspect this area after every roll

of media.

Cleaning the Printhead and Platen Roller

Inconsistent print quality, such as voids in the bar code or graphics, may

indicate a dirty printhead. For optimum performance, perform the

following cleaning procedure after every roll of ribbon.

NOTE: It is not necessary to turn the printer off before cleaning the

printhead. If power is turned off, all label formats and images, as well as

any temporarily saved parameter settings stored in the printer’s DRAM

memory, will be lost. When power is turned back on, it will be necessary to

reload these items.

To clean the printhead, refer to Figure 16 and follow these steps:

1. Open the media access cover and the front cover (see Figure 4).

S400 & S600 User’s Guide 23

Figure 16

2. Open the printhead (a) by moving the head open lever (b) to the open

position.

3. Remove the media and ribbon (if present).

4. With a swab, wipe the print elements (c) from end to end (the print ele-

ments are the grayish/black strip just behind the chrome strip.) Allow a

few seconds for the solvent to evaporate.

5. Rotate the platen roller (d) and clean thoroughly with alcohol.

6. Brush/vacuum any accumulated paper lint and dust away from the roll-

ers and media sensors.

7. Reload ribbon and/or media, close and latch the printhead, close the

front cover and the media access cover, and continue printing.

If print quality has not improved after performing this procedure, try

cleaning the printhead with Save-a-Printhead cleaning film. This specially

coated material removes contamination buildup without damaging the

printhead. Call your authorized Zebra distributor for more information.

Cleaning the Cutter Module (for Printers

Equipped with the Optional Cutter)

The cutter module requires periodic cleaning to remove paper dust and

gummed label residue. The procedure on the following pages should be

performed by the operator according to the cleaning schedule table.

However, depending on your application and media type, you may need to

clean the cutter more or less frequently.

NOTE: In the figures shown, media and ribbon have been removed for

clarity. It is not necessary to remove media or ribbon before performing the

maintenance procedures described.

IMPORTANT: Do not exchange cutter modules between different

printers. The cutter module adjustments are optimized during installation to

work with a particular printer and may not perform correctly if the module

is placed on a different printer.

I. Removing the cutter module from the printer.

1. Turn off the printer’s AC power.

2. See Figure 17. Remove the label catch tray (a) by lifting it up and away from

the front of the cutter module (b).

3. Raise the printer’s media access cover and lower the printer’s front cover.

4. See Figure 18. Gently pull straight down on the cutter cable connector (a) to

remove it from the mating socket on the cutter module.

5. Turn the cutter mounting screw (b) with a screwdriver or by hand in a

counterclockwise direction until it is loose.

See Figure 19. Hold the cutter module as shown. Apply gentle upward pressure to

the left and right ends while raising the cutter module up and away from the

mounting posts (a). If necessary, rock the module side to side to loosen it.

24 S400 & S600 User’s Guide

S400 & S600 User’s Guide 25

Figure 17

Figure 18

26 S400 & S600 User’s Guide

Figure 19

Figure 20

II. Disassembling the cutter module.

See Figure 20. Hold the cutter module as illustrated. Put your thumbs on the

two wire spring loops (a) and your index fingers on the top of the rear cutter

blade guard (b). It may help to lay the cutter module on a table or other

surface throughout this process.

To remove the rear cutter blade guard, first press down simultaneously on the

two wire spring loops. While pressing down on the loops, press the rear

cutter blade guard back toward you and over the top of the loops. (You’re

trying to tuck the loops underneath the blade guard in this process.)

Continue pressing the rear cutter blade guard toward you and allow the back

edge of the guard to pop up as the guard comes free from its holders. You

may now remove the rear cutter blade guard by lifting it off of the module.

NOTE: The wire springs may flip up out of position during this process.

Springs will be repositioned during reassembly.

Observe the ends of the rear cutter blade guard and note the small metal pins

protruding toward the inside. During the reassembly procedure, these pins

will be mounted into the corresponding mounting slots in the cutter side

panels.

5. To provide complete access to the area to be cleaned, raise the upper cutter

blade guard (c) as shown in Figure 20.

III. Cleaning the cutter module.

1. Remove any label material which has adhered to the cutter parts and use a

small brush to remove any paper dust from the cutter module.

If you use pressure-sensitive media, use a lint-free cloth soaked in an adhesive

remover to remove all gum and label residue from the cutting blades and

guards.

If you use tag stock, use alcohol to remove any dirt.

IV. Reassembling the cutter module.

1. See Figure 21. Position the two wire springs (a) down against the lower cutter

blade.

Place the rear cutter blade guard (b) over the wire springs, perpendicular to its

final position. Place your thumbs on the top (flat) part of the guard.

NOTE: Insure that the ends of the rear cutter blade guard are positioned on the

outside of the cutter side panels.

Press the rear cutter blade guard down and forward, rotating the guard as you

proceed, to lock the mounting pins (c) into position in the cutter side panel

mounting slots (d). Slide the guard forward until the two wire spring loops

pop up on the back side of the Guard.

NOTE: Insure that the wire springs remain positioned under the rear cutter blade

guard when assembly is completed.

Lower the upper cutter blade guard back to its normal position. When

reassembled, the back of the cutter module should look like the one shown in

Figure 22.

S400 & S600 User’s Guide 27

28 S400 & S600 User’s Guide

CUTTER

SIDE PANEL

CUTTER

SIDE PANEL

Figure 21

Figure 22

V. Reinstalling the cutter module.

See Figure 19. Position the cutter module above the cutter mounting posts (a).

Press down on the cutter module until the mounting slots (b) engage the

mounting posts on the printer.

2. See Figure 18. Tighten the mounting screw (b) in a clockwise direction to

hold the cutter module in position.

See Figure 18. Position the cutter cable connector (a) so the flat side of the

connector faces away from the printer, then insert it up into the mating

connector on the cutter module.

4. Replace the cutter catch tray onto the two mounting posts located on the

front of the cutter module.

VI. Testing the Cutter Operation.

If necessary, reload ribbon and label stock into the printer, then close the

printer’s front cover and media access cover.

NOTE: When loading media, make sure the end of the label is positioned on

top of the platen roller, then close the printhead open lever.

2. When the printer is turned on, the cutter module will cycle through one cutting

operation and be ready to print labels.

OPTIONAL: Hold in the PAUSE button while turning on the printer’s AC power.

When the Power ON Self Test begins (all LEDs on), release the PAUSE button.

When the Power ON Self Test ends, the printer will automatically print test labels

that the cutter module will automatically cut.

End of the cutter cleaning procedure.

S400 & S600 User’s Guide 29

Lubrication

No lubricating agents of any kind are required on this printer. Some

commercially available lubricants will damage the finish if used.

AC Power Fuse Replacement

A user-replaceable AC power fuse (see Figure 6) is located just to the left of

the power on/off switch. For use with both voltage ranges, the replacement

fuse is a 5x20 fast blow style rated at 5 Amp/250 VAC.

1. Before replacing the fuse, turn the AC power switch off and unplug the

AC power cable.

2. To replace the fuse, insert the tip of a flathead screwdriver into the slot

in the end of the fuse holder end cap.

3. Press in slightly on the end cap and turn the screwdriver slightly coun-

terclockwise. This will disengage the end cap from the fuse holder and

permit the removal of the fuse.

4. To install a new fuse, reverse the procedure.

30 S400 & S600 User’s Guide

Mechanical Adjustments

This printer has been designed with minimal operator adjustments required.

Print Quality Adjustments

When changing from one media/ribbon combination to another, only slight

changes in print darkness or toggle pressure may be required. For these

situations, refer to the toggle pressure adjustment in this chapter.

I. Checking the initial print quality.

1. Open the media access cover and front cover on the printer (see

Figure 4).

2. Load the recommended media and ribbon for your application and adjust the

media sensor position.

Send a label format to the printer or activate the PAUSE key self test (see

Troubleshooting), print a few labels, and press the PAUSE button to stop

printing.

Observe the print quality of the test labels. If it is satisfactory, exit the PAUSE

key self test by pressing and holding the CANCEL button until the DATA LED

goes off. Otherwise, continue to step II.

II. Adjusting the print darkness (burn temperature).

1. Press the MODE button once (DARKEN and PAUSE LEDs turn on) to permit

darkness adjustment.

2. Press the PAUSE button to begin printing test labels.

While observing the print darkness, repeatedly press the UP (FEED) button to

make the printing darker, or the DOWN (CANCEL) button to make the printing

lighter, until the desired darkness is achieved.

4. Briefly press the MODE button three times. The MODE LEDs will flash on and

off to indicate that the settings have been saved in memory.

5. Press the PAUSE button to stop printing.

NOTE: To confirm the change, turn off the printer. Then, turn on the printer

while holding the CANCEL button.

If you are still experiencing poor print quality, perform the following toggle

pressure adjustment. Otherwise, exit the PAUSE key self test by pressing

and holding the CANCEL button until the DATA LED goes off.

Toggle Pressure Adjustment

The toggle assembly presses the printhead against the ribbon (if used), the

media, and the platen.

S400 & S600 User’s Guide 31

The pressure applied by the toggle assembly may need to be increased or

reduced when different thicknesses or widths of media are used in the

printer.

NOTE: Before increasing toggle pressure to achieve darker print darkness,

perform the print quality adjustments.

Refer to Figure 23. Turn the two knurled toggle pressure adjust knobs (a)

on top of the toggle assembly to adjust the pressure. Turning clockwise will

increase the pressure, and turning counterclockwise will decrease the

pressure.

Always use the lowest toggle pressure necessary to provide the desired print

darkness on the label.

NOTE: When using media narrower than 4.5" wide (full media width),

reduce the pressure on the right hand toggle until print quality is affected,

then increase pressure just to the point where good print quality is achieved.

This reduces the wear on those areas of the printhead and the platen where

ribbon and media are not present. (For very narrow media, zero pressure

from the right toggle may be required.)

32 S400 & S600 User’s Guide

Right

Toggle

Figure 23

Media Rest Position Adjustment

This procedure sets the end-of-label position relative to the Tear-Off plate

or cutter. Adjust this if your label is not being torn or cut at the correct

point.

1. Briefly press the MODE button twice. The PAUSE and POSITION

LEDs turn on.

2. Press UP (FEED) or DOWN (CANCEL) to adjust the current setting.

3. Briefly press the MODE button twice. The MODE LEDs will flash on and

off to indicate that the settings have been saved in memory.

4. Press PAUSE to exit the pause mode. The PAUSE LED turns off.

Top of the Label Position Adjustment

This procedure positions the printing on the label relative to the top edge of

the label. Adjust this if your printing is too close or too far away from the

top or bottom edge of the label.

1. Briefly press the MODE button twice, then press and hold it for about

five seconds until the lights change. The PAUSE, DARKEN, and

CALIBRATE LEDs turn on.

2. Press UP (FEED) or DOWN (CANCEL) to adjust the current setting.

3. Briefly press the MODE button twice. The MODE LEDs will flash on

and off to indicate that the settings have been saved in memory.

4. Press PAUSE to exit the pause mode. The PAUSE LED turns off.

Media Sensor Position Adjustment

This procedure is covered in Getting Ready to Print.

Ribbon Supply Spindle Adjustment

This procedure is covered in Getting Ready to Print.

S400 & S600 User’s Guide 33

Backing Rewind Power Roller Adjustment

(PEEL-OFF OPTION REQUIRED)

NOTE: This roller is only present on printers with the Peel-Off option.

Zebra presets this roller during manufacture for proper operation with most

applications. Only adjust this roller when necessary.

In the Peel-Off mode, proper media tracking is critical. The rewind power

roller automatically turns along with the movement of media, to insure

continuous rewind of the label backing material. When adjusting this roller,

the operating position may vary due to the type, width, and thickness of the

backing material.

Before performing this adjustment, review the media loading procedure in

Getting Ready to Print. Insure minimal sideways movement during the

printing process by positioning the left edge of the label backing even with

the edge guide mark on the tear-off/peel-off plate. Position the media

guides against the outside (right) edge of the media, but not so tight as to

bind the material.

When the power roller is properly adjusted, the backing material should

have even tension across its entire width and be wrapped snugly around all

guides and rollers. If the tension is not even, the media/backing material

may slide (walk) to the left or to the right as printing occurs. This can cause

print registration problems on the labels.

34 S400 & S600 User’s Guide

Left

Edge

Down

Right

Edge

Figure 24

Figure 24 illustrates an improperly adjusted backing rewind power

roller (a). On the left side, the backing material (b) is not contacting the

power roller. The backing has more tension on the right edge (c) than on

the left edge (d).

Use a coin or screwdriver to turn the power roller adjustment (e). The

adjustment mechanism changes the position of the right end of the roller,

while the left end is stationary. The right end moves up and down for

tension balance.

Turning this adjustment in a counterclockwise direction causes the right end

of the power roller to move down and increases the tension on the right side

of the backing material. (Turning the adjustment in a clockwise direction

moves the right end of the power roller up and decreases the tension on the

right side.)

Balancing the tension increases the reliability of the printer to provide

properly printed labels by preventing the label backing from walking.

Use the FEED key self test (see Troubleshooting) or your own label format

to print several labels to insure tracking is maintained and tension on both

edges of the backing material remains consistent. Remember to remove

each label as it is automatically peeled away from the backing.

S400 & S600 User’s Guide 35

36 S400 & S600 User’s Guide

Troubleshooting

If the printer operates in an abnormal fashion, consult the troubleshooting

table below. The printer diagnostics following the troubleshooting table

may also help you to determine the problem.

The troubleshooting of some problems may be beyond the abilities of the

operator. In these cases, call a service technician to perform additional

troubleshooting and repair procedures.

Troubleshooting Table

Symptom Diagnosis Action

No LEDs turn on.

No AC power

applied to the

printer.

Insure the AC power cable is

connected to a working voltage

source.

Faulty AC power

fuse. Replace the fuse.

No voltage

available from the

internal power

supply.

Call a service technician.

Printer locks up with all

LEDs on when running

the Power-on self test.

Hardware failure. Call a service technician.

CALIBRATE LED is off but

all other LEDs are on.

Boot-block CRC

error. Call a service technician.

CALIBRATE and

POSITION LEDs off but

all other LEDs on.

DRAM error. Call a service technician.

CALIBRATE, POSITION,

and DARKEN LEDs off

but all other LEDs on.

Firmware

decompression

error.

Call a service technician for

instructions on how to download

and install firmware.

CALIBRATE, POSITION,

DARKEN, and DATA

LEDs off but all other

LEDs on.

Firmware error.

CALIBRATE, POSITION,

DARKEN, DATA, and

PAUSE LEDs off but all

other LEDs on.

Firmware error.

S400 & S600 User’s Guide 37

Symptom Diagnosis Action

Printer stops, PAUSE LED

and PAPER/RIBBON LED

both on.

Media incorrectly

or not loaded.

Load media correctly, then turn the

printer off and on. See Getting

Ready to Print.

Cutter error. Clear jam, then open and close the

printhead.

Calibration error. Re-calibrate printer.

Misadjusted

media sensor.

Check position and sensitivity of

media sensor. See Getting Ready

to Print.

Are you using

pre-printed

media?

Calibrate the printer. Refer to

Getting Ready to Print.

Printer stops, PAUSE

LED on and PAPER/

RIBBON LED flashing.

Ribbon

incorrectly or not

loaded.

Load ribbon correctly, then turn the

printer off and on. See Getting Ready

to Print.

Backing rewind

spindle is full.

Remove label backing from the

spindle.

Malfunctioning

ribbon sensor. Call a service technician.

Ribbon not

calibrated.

Calibrate the ribbon. Refer to

“Resetting Ribbon Parameters”

later in this chapter.

Printer stops, PAUSE

LED on and PRINTHEAD

LED flashing.

Printhead is not

fully closed.

Close printhead completely, then

turn the printer off and on.

Printhead open

sensor not

detecting its

position flag.

Call a service technician.

Printer stops, PAUSE

LED and PRINTHEAD

LED both on.

Printhead

element is

overheated.

Printer resumes printing when the

printhead element cools.

Power supply

over temperature.

Printer resumes printing when the

power supply cools.

Printer will not

successfully perform an

auto calibration.

Printhead open. Close the printhead.

You’re using

pre-printed

labels.

Perform a manual calibration. See

“Manual Calibration” later in this

chapter.

Media is out. Load media. Ensure that the media

sensor is properly positioned.

Printer will not perform a

manual calibration.

Media is out of

specification.

Ensusre that the media sensor is

properly positioned. Or, perform a

manual calibration. See “Manual

Calibration” later in this chapter.

Hardware failure. Call a service technician.

Printing continues,

PRINTHEAD LED on.

Printhead is

under

temperature.

Continue printing.

PAUSE LED flashing. Waiting for user

to peel label. Remove label.

38 S400 & S600 User’s Guide

Symptom Diagnosis Action

DATA LED is single

flashing.

CANCEL button

was pressed and

a format was

deleted.

No action required.

PAUSE LED and DATA

LED alternately flashing,

but all other LEDs on.

Firmware error.

Call a service technician for

instructions on how to download

and install firmware.

DATA LED is flashing. Printer is

receiving data.

Printing resumes when data is

received.

DATA LED is slow

flashing.

Printer sent a

“stop

transmitting” to

the host

computer.

No action required.

Dots missing in printed

area of label.

Dirty printhead. Clean the printhead. See Routine

Care and Adjustments.

Printhead

element going

bad. Print quality

problems.

Call a service technician.

Print width set

incorrectly.

Default the printer. Refer to

“Resetting Factory Defaults” later in

this chapter.

Loss of printing

registration on labels.

For Peel-Off mode:

Possible media

sensor problem.

Adjust media sensor position and

call a service technician if

necessary.

Printer set for

non-continuous

media, but

continuous media

loaded.

Set printer for correct media. See

Getting Ready to Print.

Improperly

adjusted media

edge guides or

power roller.

Refer to Getting Ready to Print and

Routine Care and Adjustments for

proper positioning and

adjustments.

Excessive vertical drift in

top-of-form registration.

Incorrect media

loading or media

sensor

adjustments.

See “Loading the Media” or

“Adjusting the Media Sensor” in

Getting Ready to Print.

Light vertical lines

approximately .006 wide

running through all

labels.

Dirty head or

ribbon rollers.

See “Printhead Cleaning” in

Routine Care and Adjustments.

Defective printhead

elements. Call a service technician.

Light printing or no

printing on the left or

right side of the label.

Printhead needs

balancing.

Adjust balance. See “Toggle

Pressure Adjustment” in Routine

Care and Adjustments.

Short printed lines at 45°

to label edge on left or

right side of label.

Too much

printhead

pressure.

Reduce the pressure. See “Toggle

Pressure Adjustment” in Routine

Care and Adjustments.

S400 & S600 User’s Guide 39

Symptom Diagnosis Action

Truncated print, no

print, or FEED button

operates incorrectly

while using

non-continuous media.

Media or ribbon

improperly

loaded.

See “Loading the Media” and

“Loading the Ribbon” in Getting

Ready to Print.

Incorrect media

sensor position or

sensitivity.

See “Adjusting the Media Sensor”

in Getting Ready to Print.

Calibrate. See “Auto Calibration” in

Getting Ready to Print.

Fine gray lines on blank

labels at angles. Wrinkled ribbon. See “Wrinkled Ribbon” in this table.

Long tracks of missing

print on several labels.

Wrinkled ribbon. See “Wrinkled Ribbon” in this table.

Print element

damaged. Call a service technician.

Wrinkled ribbon.

Ribbon fed

through machine

incorrectly.

See ribbon loading in Getting

Ready to Print.

Incorrect

darkness setting.

Set to the lowest value needed for

good print quality.

Incorrect

printhead

pressure.

See “Toggle Pressure Adjustment”

in Routine Care and Adjustments.

Incorrect

dual-tension

spindle setting.

Pull spindle end cap out when

using wide media to obtain normal

(higher) tension. See “Loading the

Ribbon” in Getting Ready to Print.

Media not feeding

properly; it is

walking from side

to side.

Make sure the media is snug by

adjusting the media guides.

Continuing

symptoms. Call a service technician.

In Peel-Off mode,

skewed or stuck labels.

Glue material

from back of

labels causing

media movement

problems.

Refer to Routine Care and

Adjustments and perform

maintenance and cleaning of the

printer.

Media and

backing not

properly aligned

in printer.

Refer to Getting Ready to Print and

Routine Care and Adjustments;

reload media and adjust the power

roller, if needed.

Image is not positioned

correctly and/or misprint

of 1 to 3 labels.

Media was pulled

when motor was

not moving.

Open and close the printhead, so it

calibrates to find the label length.

Incorrect media

sensor position.

See “Adjusting the Media Sensor

Position” in Getting Ready to Print.

Media or ribbon

improperly

loaded.

See “Loading the Media” and

“Loading the Ribbon” in Getting

Ready to Print.

Auto calibrate

failed.

Perform a manual calibration. See

“Manual Calibration” later in this

chapter.

40 S400 & S600 User’s Guide

Symptom Diagnosis Action

Changes in parameter

settings did not take

effect.

Parameters are set

or saved

incorrectly.

Reload the factory defaults (see

“FEED Key and PAUSE Key” later in

this chapter), calibrate the printer,

then cycle the power on/off switch.

If problem

continues, there

may be a

problem on the

main logic board.

Call a service technician.

When using wide ribbon

(over 2.4"), the image

gets lighter or smears

near the end of the roll

of ribbon. Ribbon

appears to slow down or

stop.

Too much

back-tension on

the ribbon.

See “Loading the Ribbon” in

Getting Ready to Print to adjust the

ribbon supply spindle to provide

low tension.

ZPL was sent to printer,

but not recognized. The

DATA LED remains off.

Communications

parameters are

set incorrectly.

Print configuration label and verify

that the host computer and printer

settings match. If they do, perform

the MODE key self test and check

for format or overrun errors. If

they do not, refer to

“Communicating with the Printer”

in Getting Ready to Print.

Prefix and

delimiter

characters set in

printer

configuration do

not match the

ones sent in the

ZPL label formats.

Set the characters in the printer to

match the ZPL format.

Check configuration printout for

correct characters.

If problem continues, check the

ZPL format for changed ^CC,

^CT, and ^CD instructions.

S400 & S600 User’s Guide 41

In cutter mode, skewed,

stuck, improperly cut or

partially cut labels.

Cutter is dirty. Follow cutter cleaning procedure in

Routine Care and Adjustments.

Cutter blades are

dull. Call a service technician.

The cutter is jamming

up with labels, or labels

are being cut more than

once.

Cutter is dirty. Follow cutter cleaning procedure in

Routine Care and Adjustments.

Label length is

too short. Increase label length.

Labels are not being cut

at all.

Cutter option not

enabled.

See Routine Care and

Adjustments.

Connecting cable

not connected to

cutter module.

With printer power off, plug cable

into cutter module.

Printing stops,

PAPER/RIBBON, PAUSE,

and CANCEL LEDs on.

Out of media. Load media.

For printers with the

cutter option installed.

Media jammed in

cutter.

Remove media, clean cutter

module if necessary.

Cutter module is

dirty.

Clean cutter module. See Routine

Care and Adjustments.

End of the media

not positioned

correctly on top of

platen.

Reposition media so that the end is

on top of the platen. See Getting

Ready to Print.

If error condition persists after attempting each of the

above solutions, call a service technician.

42 S400 & S600 User’s Guide

Printer Status Sensors

The printer contains several status sensors. These sensors alert the operator

to various conditions by either stopping the printing or turning on an LED.

Sensor What it Monitors How it Works

Printhead

sensor

Checks the open/ closed

status of the printhead

lever.

If the printhead is open, the

PRINTHEAD LED flashes.

Media sensor

(See Getting

Ready to Print

to adjust this

sensor.)

Checks for proper

media loading.

If you run out of paper, the

PAPER/RIBBON LED will turn on.

If non-continuous media

is used, sets label length

for individual labels.

Ribbon sensor Monitors the presence

of ribbon.

If you run out of ribbon, the PAPER/

RIBBON LED flashes.

Label available

sensor (Peel-

Off option

required. See

Figure 25.)

In Peel-Off mode, it

checks to see if a label

is available.

Once a label prints, it will pass

between the two parts of this sensor

and cause the printer to pause.

When the label is removed, printing

resumes.

Backing rewind

spindle full

sensor (Peel-

Off option

required. See

Figure 26.)

Senses when the

backing rewind spindle

is full of used backing

material.

When the spindle is full, the

PAPER/RIBBON LED flashes.

S400 & S600 User’s Guide 43

44 S400 & S600 User’s Guide

Edge Guide Mark

Tear-Off/

Peel-Off

Plate

Label

Available

Sensor

Figure 25

Rewind

Spindle Full

Sensor

Figure 26

Manual Calibration

Perform a manual calibration whenever you are using pre-printed

media, if the printer is in manual calibration mode, or when the printer

will not auto calibrate.

During this procedure, the media type, label length, media and ribbon

sensor settings, and printing method are determined. Media type is

determined by sensing either continuous or non-continuous media as blank

labels move through the printer. If non-continuous media is sensed, label

length is also calibrated. If ribbon is sensed, the thermal transfer print

method is configured; otherwise, the direct thermal print method is

configured.

The results of this calibration are stored in the printer’s memory and are

retained even if printer power is removed. These parameters remain in

effect until the next calibration is performed.

NOTES: This procedure should only be done once to put the printer into

manual calibration. After that, press the MODE button three times and the

FEED button once when you change media (a label will print that shows the

sensor profile).

If the printer is in the Peel-Off mode, the operator must “catch” the labels as

they are peeled away from the backing during this procedure.

1. Place the head open lever in the open position.

2. Remove the ribbon.

3. Remove approximately 6” of labels from the media roll, enough so that

only the backing material is threaded under the media sensor when the

media is loaded.

4. Reload the media.

5. Press and hold down the PAUSE, FEED, and CANCEL buttons.

6. Turn on the power switch.

7. After the CALIBRATE LED goes out, release the PAUSE, FEED, and

CANCEL buttons.

8. When the PRINTHEAD LED flashes, reload the ribbon.

9. Make sure the media sensor is properly positioned.

10.Close the printhead.

11.A media and ribbon sensor profile will print.

NOTE: To return to Auto Calibration, press and hold the PAUSE,

CANCEL, and MODE buttons when you turn on the printer.

S400 & S600 User’s Guide 45

Resetting Printer Parameters

Resetting Factory Defaults

If it is ever necessary to reset all of the factory default values, press and

hold the FEED and PAUSE buttons while turning on the power.

Permanently save these values in memory by pressing the MODE button

four times; the DARKEN, POSITION, and CALIBRATE LEDs will flash,

indicating the changes have been saved. To return to printing mode, turn

off and then turn on the printer.

Resetting Communications Parameters

Pressing and holding the FEED, PAUSE, and MODE buttons while turning

on the power resets only the communications parameters to 9600 baud, 8 bit

word length, no parity, and 1 stop bit. Permanently save these values in

memory by pressing the MODE button four times; the DARKEN,

POSITION, and CALIBRATE LEDs will flash, indicating the changes have

been saved.

Resetting Ribbon Parameters

If it is ever necessary to reset the ribbon parameters to the factory default

values, follow this procedure:

1. Turn off the printer.

2. Open the printhead and remove the ribbon.

3. Turn on the printer while pressing and holding the FEED, CANCEL,

and MODE buttons.

4. After the PRINTHEAD LED flashes, reload the ribbon.

5. Close the printhead.

NOTE: A label automatically prints, showing the ribbon sensor profile.

6. To save, press the MODE button four times.

46 S400 & S600 User’s Guide

Printer Diagnostics

Power-On Self Test

A Power-On Self Test (POST) is performed automatically each time the printer

is turned on. This test checks for proper initialization of various electronic

circuits and establishes starting parameters as those stored in the printer’s

memory. During this test sequence, the front panel lights will turn on and off to

insure proper operation.

At the end of this self test, only the POWER LED will remain lit. If other

LEDs are also lit, refer to the troubleshooting table.

Additional Printer Self Tests

These self tests produce sample labels and provide specific information that

help the operator determine the operating conditions for the printer.

Each self test is enabled by holding in a specific front panel button while

turning the power switch on. Keep the button depressed until the

CALIBRATE LED goes out. When the Power-On Self Test is complete,

the selected printer self test will automatically start. To return to printing

mode, turn off and then turn on the printer.

NOTES:

When performing self tests, disconnect all communications interface

cables from the printer.

When canceling a self test before its actual completion, always turn the

printer power switch off and back on.

When performing these self tests while in the Peel-Off mode, the

operator must remove the labels as they become available.

When the cutter option is installed and enabled, the labels printed in

these self tests should be automatically cut as they are printed.

S400 & S600 User’s Guide 47

CANCEL Key Self Test

This self test prints the printer’s configuration parameters (for example,

printing darkness, label length, and media type) that are currently stored in

configuration (Flash) memory. See Figure 27.

To perform the CANCEL key self test:

1. Press the CANCEL button while turning on the printer.

2. Release the button when the CALIBRATE LED turns off.

3. To return to printing mode, turn off and then turn on the printer.

48 S400 & S600 User’s Guide

Figure 27

PAUSE Key Self Test

This self test can be used to provide the test labels required when making

adjustments to the printer’s mechanical assemblies. See Figure 28.

To perform the PAUSE key self test:

1. Press the PAUSE button while turning on the printer.

2. Release the button when the front panel LEDs turn on.

3. To return to printing mode, turn off and then turn on the printer.

NOTE: This self test consists of four individual test features:

The initial self test prints 15 labels at 2.4”/second then automatically

pauses the printer. Each time the PAUSE button is pressed, an

additional 15 labels will print, up to 9999 labels.

While the printer is paused, pressing the CANCEL button once alters the

self test. Now each time the PAUSE button is pressed, the printer prints

15 labels at maximum speed, up to 9999 labels.

While the printer is paused, pressing the CANCEL button a second time

alters the self test again. Now each time the PAUSE button is pressed,

the printer prints 50 labels at 2.4”/second, up to 9999 labels.

While the printer is paused, pressing the CANCEL button alters the self

test a third time. Now each time the PAUSE button is pressed, the

printer prints 50 labels at maximum speed, up to 9999 labels.

S400 & S600 User’s Guide 49

Figure 28

FEED Key Self Test

The results of this self test will be used to determine the best darkness

setting for a specific media/ribbon combination. Refer to Figure 29.

To perform the FEED key self test:

1. Press the FEED button while turning on the printer.

2. Release the button when the front panel LEDs turn on.

3. To return to printing mode, turn off and then turn on the printer.

NOTES:

The FEED key self test

labels will print at

various plus or minus

darkness settings relative

to the current darkness

setting. Inspect these

printouts and determine

which printout has the

best darkness setting.

The value on that

printout is added to

(plus) or subtracted from

(minus) the current

darkness value. (For

example, relative

darkness is “5,” so add

that to the number on the

current configuration

label [see the next step]

for the new darkness

setting.)

Increments to the actual

darkness value can be

programmed into the

label formats sent to the

printer. To see the actual

value of the current

darkness setting, perform a CANCEL key self test: the value will print

on the configuration printout.

To adjust print darkness, refer to “Print Quality Adjustments” in Routine

Care and Adjustments.

50 S400 & S600 User’s Guide

Figure 29

MODE Key Self Test

This self test places the printer in a communications diagnostics mode. In

this mode, the printer prints the ASCII characters and their corresponding

hexadecimal values for any data received from the host computer. See

Figure 30.

To perform the MODE key self test:

1. Press the MODE button while turning on the printer.

2. Release the button when the front panel LEDs turn on.

3. To return to printing mode, turn off and then turn on the printer.

NOTE: Turn off the power to exit this self test.

S400 & S600 User’s Guide 51

Figure 30

52 S400 & S600 User’s Guide

Specifications

NOTE: Printer specifications are subject to change without notice.

NOTE: Your printer may not have all of the options described in these

specifications.

General Specifications

Height 13" 330 mm

Width 8.25" 210 mm

Depth 17" 432 mm

Weight (option-dependent) 17 lbs 7.71 kg

Electrical

Auto range 110 VAC +/-20% or

230 VAC +/-15%, 47-63 Hz

3 Amps @ 110 VAC, 1.5 Amps @ 230 VAC

Agency approvals

UL1950 3rd Edition; CSA22.2 No950-95;

CISPR22-B; EN50082-1:1997; EN60950

Meets FCC Class B and CAN.DOC Class A Rules

Temperature Operating 40 to 105° F 5 to 40° C

Storage -40 to 140° F -40 to 60° C

Relative

humidity

Operating 20 to 85%, non-condensing

Storage 5 to 85%, non-condensing

Communications

Interface

DB-9S-type RS-232 serial data interface;

110-57,600 baud; parity, bits/char. and XON-XOFF

or DTR handshake protocols -- all software

selectable

Bi-directional parallel data interface

S400 & S600 User’s Guide 53

Printing Specifications

Printing Specifications S400 Printer S600 Printer

Resolution 203 dots per inch (8 dots per mm)

Dot size (square) 0.005" (0.127 mm)

Maximum print width 4.09" (104 mm)

Print length Minimum 0.005" (0.127 mm)

Maximum 36" (914 mm) 39" (991 mm)

Bar code modulus (“X”)

dimension 5 mil to 55 mil

Programmable constant

printing speeds

2" (51 mm)

3” (76 mm)

4” (102 mm)

2" (51 mm)

3" (76 mm)

4" (102 mm)

5" (127 mm)

6" (152 mm)

DRAM memory 1MB 2MB

Flash memory (E:) n/a 1MB

Ribbon Specifications

Ribbon width (we

recommend using ribbon

at least as wide as the

media to protect the

printhead from wear).

Minimum 1.57" 40 mm

Maximum 4.5" 114 mm

Standard

lengths

2:1 media to ribbon roll ratio 984’ 300 m

3:1 media to ribbon roll ratio 1476’ 450 m

Ribbon core inside diameter 1.0" 25 mm

Maximum ribbon roll diameter 3.2" 81 mm

54 S400 & S600 User’s Guide

Media Specifications

Total

media

width

Minimum 0.75" 19 mm

Maximum 4.5" 114 mm

Maximum (cutter installed) 4.0" 102 mm

Label

length

Minimum

Tear-Off 0.63" 16 mm

Peel-Off 1.00" 25 mm

Cutter 1.50" 38 mm

Maximum See “Printing Specifications”

Total

thickness

(includes

liner)

Minimum 0.0023" 0.058 mm

Maximum (printhead

position may need to be

adjusted above 0.01")

0.012" 0.305 mm

Core size 3.0" 76 mm

Maximum roll diameter 8.0" 203 mm

Inter-label

gap

Minimum 0.08"

(0.118" preferred)

2mm

(3 mm preferred)

Maximum 0.16" 4 mm

Ticket/tag notch size (W x L) 0.08" x 0.48" 2 mm x 12 mm

Media Handling

Tear-off mode: Produced in strips

Peel-off mode: Dispensed and peeled away from the liner

Cutter mode: Printed and individually cut

S400 & S600 User’s Guide 55

Options

4 MB flash expansion

8 MB flash expansion

*Peel-Off mode with backing-only rewind feature

*Cutter with label catch tray

Scalable and bitmap smooth fonts available for text

Ethernet

* Factory installed

Contact your authorized Zebra distributor for information.

Zebra Programming Language (ZPL II)

56 S400 & S600 User’s Guide

Downloadable graphics

(with data compression)

Bit image data transfer and

printing, mixed text/graphics

Format inversion

Mirror image printing

Four-position field rotation

(0°, 90°, 180°, 270°)

Slew command

Programmable quantity with

print pause

Communicates in printable ASCII

characters

Controlled via mainframe, mini,

PC, Portable Data Terminal

Serialized fields

In-Spec OCR-A and OCR-B

UPC/EAN (nominal 100%

magnification)

Bar Codes

Standard Printer Fonts

Zebra fonts A, B, C, D, E, F, G, H, GS, 0 (S600)

Zebra fonts A, B, C, D, E, F, G, H, GS, 0, P, Q, R, S, T, U, V (S400)

CG Triumvirate Bold Condensedscalable smooth font

IBM Code Page 850 International characters

Optional Printer Fonts

There are many optional character fonts that can be purchased for your

printer in addition to those that are standard in the unit. From time to time,

additions may be made to the list of available fonts. Contact Zebra

Technologies Corporation or an authorized Zebra distributor for further

information.

Fonts can be installed in Flash and additional Flash, up to 8 MB, is

available. Once installed, this font can be used in addition to the standard

fonts available in the printer. Refer to your ZPL II Programming Guide or,

if using another software package to drive your printer, to the instructions

accompanying that package.

S400 & S600 User’s Guide 57

1D 2D

Codabar (supports ratios of

2:1 to 3:1)

Interleaved 2 of 5 (supports

ratios of 2:1 to 3:1,

Modulus 10 Check Digit)

Codablock

Code 11 LOGMARS Code 49

Code 128 (supports

serialization in all subsets

and UCC Case Codes)

MSI Data Matrix

Code 39 (supports ratios of

2:1 to 3:1) Plessey MaxiCode

Code 93 POSTNET MicroPDF417

EAN 8 Standard 2 of 5 PDF 417

EAN 13 UPC-A QRcode

EAN extensions UPC-E

Industrial 2 of 5 UPC extensions

58 S400 & S600 User’s Guide

Appendix

RS-232 Connector Technical Information

NOTE: When XON/XOFF handshaking is selected, data flow is controlled

by the ASCII control codes DC1 (XON) and DC3 (XOFF). The DTR

control lead will have no effect.

Interconnecting to DTE Devices

The printer is configured as data terminal equipment (DTE). To connect the

printer to other DTE devices (such as the serial port of a personal

computer), use an RS-232 null modem (crossover) cable. Figure 31 shows

the required cable connections.

Interconnecting to DCE Devices

When the printer is connected via its RS-232 interface to data

communication equipment (DCE) such as a modem, a STANDARD

RS-232 (straight-through) interface cable must be used. Figure 32 shows

the connections required for this cable.

S400 & S600 User’s Guide 59

RS-232 Connector Pinouts

Pin. No. Description

1Not used

2RXD (receive data) input to the printer

3TXD (transmit data) output from the printer

4DTR (data terminal ready) output from the printer --

controls when the host may send data

5Chassis ground

6DSR (data set ready) input to the printer

7RTS (request to send) output from the printer -- always in

the ACTIVE condition when the printer is turned on

8Not used

95 V fused

60 S400 & S600 User’s Guide

(TD) (TD)

(RD) (RD)

(RTS) (RTS)

(DSR) (DSR)

(SG) (SG)

(DTR) (DTR)

DTE DTE

Figure 31

TRANSMIT DATA (TD)

RECEIVE DATA (RD)

REQUEST TO SEND (RTS)

CLEAR TO SEND (CTS)

DATA SET READY (DSR)

SIGNAL GROUND (SG)

CARRIER DETECT (CD)

DATA TERMINAL READY (DTR)

DCE

DTE

Figure 32

Parallel Interface Technical Information

S400 & S600 User’s Guide 61

Parallel Connector Pinouts

Pin. No. Description

1nStrobe/Host Clk

2-9 Data Bits 1-8

10 nACK/PtrClk

11 Busy/Per Busy

12 PError/ACK Data Req.

13 Select/Xflag

14 nauto Fd/Host Busy

15 Not Used

16-17 Ground

18 +5V @ 1A Fused

19-30 Ground

31 nlnit

32 nFault/nData Avail.

33-34 Not Used

35 +5V through 2.2KΩResistor

36 NSelectIn/1284 active

Storage and Reshipping

If you are not placing the printer into operation immediately, repackage it

using the original packing materials. The printer may be stored under the

following conditions:

Temperature: -40° to 140° F (-40 to 60° C)

Relative humidity: 5% to 85% non-condensing

To ship the printer, carefully pack it in a suitable container to avoid damage

during transit. Whenever possible, use the original container from the

factory. A shipping container can be purchased from Zebra Technologies

Corporation, if the original one has been lost or destroyed.

If you use a different container, package the printer carefully to avoid

damage.

CAUTION: When packaging the printer in a rigid container, use shock

mounts or shock-absorbing packing material. A rigid container will allow

shock on the outside to be transmitted undamped to the printer which may

cause damage. Also, before packing, remove all ribbon and media from the

supply and take-up spindles to prevent damage to the printer.

62 S400 & S600 User’s Guide

Glossary

alphanumeric Indicating letters, numerals, and characters such as punctuation

marks.

backfeed Backfeed is when the printer pulls the media and ribbon (if used)

backward into the printer so that the beginning of the label to be printed is

properly positioned behind the printhead. Backfeed occurs when you’re

operating the printer in tear-off, peel-off, or cutter mode.

bar code A code by which alphanumeric characters can be represented by a series

of adjacent stripes of different widths. Many different code schemes exist,

such as the universal product code (UPC) or Code 39.

calibration (of a printer) A process in which the printer determines some basic

information needed to print accurately with a particular media/ribbon

combination. To do this, the printer feeds some media and ribbon (if used)

through the printer and senses whether to use the direct thermal or thermal

transfer print method, whether continuous or non-continuous media will be

used, and (if non-continuous media) the length of individual labels/tags.

character set The set of all letters, numerals, punctuation marks, and other

characters that can be expressed by a particular barcode.

check digit A character added to a barcode symbol that indicates to the scanner

that it has read the symbol correctly.

continuous media Label or tagstock that has no web (space between labels),

notch, or gap to separate each label/tag, but rather the media is one long piece

of material.

core diameter The inside diameter of the cardboard core at the center of a roll of

media/ribbon.

cutter A device that can cut each label/tag immediately after it is printed.

diagnostics Information about what printer functions are not working. This

information is used for troubleshooting problems.

direct thermal printing Printing in which direct thermal media is used. No

ribbon is used. Instead, the media is coated with a substance that reacts to

heat to produce an image.

fanfold media Media that comes folded in a rectangular stack, rather than on a

roll.

S400 & S600 User’s Guide 63

font A complete set of alphanumeric characters in one style of type. Example:

Times, Helvetica.

ips “inches-per-second” The speed at which the label or tag is printed. Zebra

offers printers that can print from 2 ips to 12 ips.

label An adhesive-backed piece of paper, plastic, or other material on which

information is printed.

label available sensor For printers equipped with the Peel-Off option, this sensor

detects a printed label waiting to be taken or “picked” by the operator. While

it detects this label, the printer will not print additional labels. Once the label

has been taken, printing resumes. Also called “take-label sensor.”

label backing (label liner) The material on which labels are affixed during

manufacture and which is discarded or recycled by the end-users. Label

backing (or liner) has a non-stick surface that allows the label to be easily

removed by the end-user and placed in the desired location.

media Material onto which data is printed by the printer. Types of media include:

tagstock, continuous, fanfold, roll, etc.

media sensor This sensor is located behind the printhead to detect the presence of

media and, for non-continuous media, the position of the web, hole, or notch

that separates each label.

media supply spindle The rotating arm that supports media rolls and provides

consistent media feed to the printhead.

non-volatile memory Electronic memory that retains data even when power is

removed.

print speed The speed at which printing occurs. For thermal transfer printers,

this speed is expressed in terms of ips (inches per second).

printhead wear The degradation of the surface of the printhead and/or the print

elements over time. Heat and abrasion can cause printhead wear. Therefore,

to maximize the life of your printhead use the lowest print darkness setting

(sometimes called “burn temperature” or “head temperature”) and the lowest

printhead/toggle pressure necessary. Also, use ribbon that is as wide or wider

than the media, to protect the printhead from the rougher media.

registration Alignment of printing with respect to the top of a label/tag.

ribbon A band of inked material that is pressed by the printhead against the

media to transfer an image onto the media, which in turn is pressed against the

platen. A ribbon consists of a base film coated with wax or resin “ink.” Zebra

64 S400 & S600 User’s Guide

ribbons also have a back coating that protects the printhead from damage.

The ribbon transfers ink onto the media when heated by the printhead.

ribbon wrinkle A wrinkling of the ribbon caused by improper alignment of the

strip plate and/or printhead pressure. This wrinkle can be seen just above the

strip plate. Ribbon wrinkle can cause voids in the print and/or the spent

ribbon to rewind unevenly. This is a condition that should be corrected by

performing adjustment procedures.

roll media Media that comes supplied rolled up on a core (usually cardboard).

Contrast this with fanfold media, which comes folded in a rectangular stack.

Supplies Supplies is a general term for ribbon and media.

Tag A type of media having no adhesive backing but featuring a hole or notch by

which the tag can be hung on something. Usually tags are made of cardboard

or other durable material.

take label sensor See “label available sensor.”

thermal direct printing See “direct thermal printing.”

thermal transfer printing A printing method in which the printhead heats an

ink- or resin-coated ribbon against the media, causing the ink/resin to transfer

onto the media. By selectively heating the ribbon, you can form an image on

the media. See also “ribbon.”

void A space where printing should have occurred but, due to some error

condition, it did not occur. A void can cause a bar code symbol to be read

incorrectly or to not be read at all.

S400 & S600 User’s Guide 65

66 S400 & S600 User’s Guide

Index

AC power cable ...........5

AC power fuse, replacing......30

Adjustments

Backing rewind power roller . . 34

Label top position ........33

Media rest position .......33

Media sensor ..........15

Media sensor position......33

Print darkness ..........31

Print quality ...........31

Print quality check .......31

Ribbon supply spindle .....33

Toggle pressure .........31

ASCII control codes

XON/XOFF ...........59

Autobaud ..............20

Auto calibration...........16

Backing rewind power roller,

adjusting ............34

Bar codes ..............57

Burn temperature, adjusting ....31

Cabling requirements, serial

and parallel ...........19

Calibration, automatic .......16

Calibration, manual .........45

Cleaning

Cutter module ..........24

Exterior .............23

Interior .............23

Maintenance schedule .....21

Platen roller ...........23

Printhead ............23

Communications parameters,

resetting .............46

Communications parameters,

setting ..............19

Cutter mode .............3

Cutter module, cleaning

Cleaning.............27

Disassembling..........27

Reassembling ..........27

Reinstalling ...........29

Removing ............24

Testing .............29

Damage, reporting ..........1

Darkness, adjusting .........31

Defaulting the printer ........19

DCE devices ............59

DTE devices ............59

Electrical noise ...........19

S400 & S600 User’s Guide 67

Factory defaults, resetting .....46

Fanfold media loading ........8

Fonts

Optional .............57

Standard.............57

Front panel buttons

CANCEL button ........16

DOWN button .........16

FEED button ..........16

MODE button ..........17

PAUSE button .........16

UP button ............16

Front panel LEDs

CALIBRATE ..........17

DARKEN ............17

DATA ..............17

PAPER/RIBBON ........17

PAUSE .............17

POSITION ...........17

POWER .............17

PRINTHEAD ..........17

Identifying your printer .......2

Interface cables

Crossover (null modem) ....59

Straight-through.........59

Label backing material, removal . . 10

Label top position, adjusting ....33

Loading the media ..........7

Loading the ribbon .........12

Lubrication .............30

Maintenance manual, ordering....1

Manual calibration .........45

Media

Continuous ...........15

Non-continuous .........15

Media loading ............7

Cutter mode ...........11

Fanfold ..............8

Peel-Off mode ..........9

Roll ................7

Tear-Off mode ..........7

Media rest position, adjusting ...33

Media sensor position, adjusting . . 33

Media sensors............15

Null modem cable .........59

Operator controls ..........16

Options ...............56

Parallel interface ........19,61

Peel-Off mode ............3

Pinouts, parallel connector .....61

Pinouts, serial connector ......59

Power on/off switch ........18

Preventive maintenance kit .....21

68 S400 & S600 User’s Guide

Printer diagnostics

CANCEL key self test .....48

FEED key self test .......50

MODE key self test .......51

PAUSE key self test ......49

Power-on self test ........47

Printer identification .........2

Printer status sensors

Backing rewind spindle full...43

Label available .........43

Media ..............43

Printhead ............43

Ribbon .............43

Printer/computer connections

Parallel .............19

Serial ..............18

Removing the ribbon ........14

Reporting damage ..........1

Resetting communications

parameters ............46

Resetting factory defaults......46

Resetting ribbon parameters ....46

Reshipping .............62

Ribbon loading ...........12

Ribbon parameters, resetting ....46

Ribbon removal ...........14

Ribbon supply spindle

Low-tension position ......12

Normal position .........12

Ribbon supply spindle, adjusting . . 33

Roll media loading ..........7

^SC command ...........20

Sensors ...............15

Serial communications port.....59

Serial interface .........18,59

Site requirements...........2

Software, selecting .........20

Specifications

General .............53

Media ..............55

Media handling .........55

Printing .............54

Ribbon .............54

Storage ...............62

Tear-Off mode ............2

Test label, printing .........18

Toggle pressure, adjusting .....31

Troubleshooting table........37

Unpacking ..............1

Ventilation ..............2

ZPL II Programming Guide,

ordering ..............1

S400 & S600 User’s Guide 69

70 S400 & S600 User’s Guide

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