Zoltrix FM-REB3X External Data/FAx Modem User Manual 8

Download:
Mirror Download [FCC.gov]
Document ID	43677
Application ID	4lzAJaINc0B3u6l4J/RPtA==
Document Description	8
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	62.61kB (782638 bits)
Date Submitted	1999-06-23 00:00:00
Date Available	1998-06-09 00:00:00
Creation Date	2001-06-20 16:42:21
Producing Software	Acrobat Distiller 4.0 for Windows
Document Lastmod	2001-06-20 16:42:22
Document Title	8

Zoltrix, Inc.
41778 Christy Street
Fremont, CA 94538
56K External Modem
FCC ID: H4TFM-REB3X
Mode]: FM-REBSX
User’s Manual (Preliminary)
Zoltrix
56,000
Win HSP PnP
Voice/SpeakerPhone*
Modem
Installation Manual
' The Speaker phone function requixcs a full duplex Sound card
Manual V 1.0
l l
November 1997 [K ‘
‘t
Check out the Zohrix WWW Sim at hnp:llwww.zollrix.cnm
or call the Zulu-ix BBS to download dcmils on A‘l‘ Command;
S-Rngisters. tddifional drivers, and much more! (510) 657-7413
FCC Warning
Class B Computing Device
Information to the User
This equipment has been tested and found to comply with the limits for a class
5 digital device pursuant to part 15 of FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential instal»
"lation. This equipment generals, uses, and can radiate radio Frequency energy
and, if not installed and used in accordance with the imtruetions, may cause
harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation If this equipment
does cause interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-Reorient or relocate the receiving antenna
decrease the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help and for
additional suggestions.
The user may find the following booklet prepared by the Federal Communica-
tions Commission helpful: “How to Identify and Resolve Radio-TV interference
Problems." This booklet is available from the U.S. Government Printing Otfice,
‘P/ashington1 D.C.y20402, Stock No. 004—000—00345-4.
FCC Warning
The user is cautioned that changes or modifications not expressly approved by
the manufacturer could void the user's authority to operate the equipment.
Table of Contents i
Summary
Chapter] Internal Fax/Modem Installation
Introduction .
Before You Start
Eleclro-slztic Discharge (5513)
Safety Prmulmns ..
Nec=ssary Equipment
Insrallatian Steps
Selecting the COM Pan
Inserting [he Fax/Modem
Installing Telephone Lines ..
Chapter 1 Wlndows 95 Driver Instlllnllon
Introduction ......
thdows 95 Sofiware Selup
Setup Com Port and modem driver
Testing Iht modem driver for the i
Win HSP FnP Voice/Spaker Fluent/Modem .. . 7
Checking the HSP port settings for conflicts,
Chapter] Using the Fax/Modem
Introduction
How to Obtain lite Complete AT Commands
Default Initialization Sinngs
Customizing Your Modem Settings \
Limiting m: Mndem‘sTop Speed 3
The Use and Setup of Hardware V.42b|s Modems .
Modem SolIWate Compatibility
Fax Sonnre Compatibility
Using the Voice features .
Issuing AT Commands .
.IS
.IS
Table cl Carmen's (Continued)
Appendix A: Quick Reference
Table A-1 AT Cummand Summary.
Table A—2 Result Codes and Message
Table A-3. S-Register Summary ..
Appendlx B: Regulatory [nlnnnafion
important FCC lnl’onmrioni
,‘ FCC Notice in m User,
FCC Radio Frequency lnlerference Statement
Disclaimer .,
Copyright
Appendix G: Glossary
Communication Terms
AppendixS: TechnimlSpecificulinns
Modem mid Fax Specifications
Appendix T: Trouble Shooting
How lo Use lhis Seclion .,
Deiermining What Serial Po
Common Problems and their Solutions
Modem Recognition.
Line Problems ,.
Communication Seuings rind
Onlme Technical Support .
ns Are lnsmlle
Line Noise
“mm-"MW;
Summary
Hardware Mlnull Summnry
and installing of the Zoltrir
lime users as well as
riphemls.
This manual offers you infommlion on the senin, up
Win ”5? Voice/Speaker Phanz/Madml. I! is wrillen for both first-
users who may already have it lamiliuriiy with fax/modems or ulher computer pe
If you are nor familiar wilh the terminology, please refer to the Glossary in
Appendix G,
Chapter lY ”Inlzrrlal Fax/Modem Installation". provides step by step inslnlclions on the
set up of your [ax/modem Topics include eleeup-smric discharge (ESD).
inserting the modem, md connecling telephone lines.
Chapter 2, "Window: 95 Driver Inslalhfian". provides step by siep insuucliolls on the set
neluue Windows 95 serup and the
up of the modem software drivers. Topics i
testing of pofl settings for conflicls and the lesting or the modem driver,
(controlling ufllic (ax/modem
m", discusses me option 0
nnalion on
Chapter 3, "Using me Fax/Made
lTialimlion string and includes general info
by customizing the IN
selling up both Fu .uld Modem «mu/me,
amen lists AT commands surnrnunes and S-Regisler Summaries
Appendix A, “Quick Ref
for the Zomix Win HS? PnP Voice/Speaker Phone/Modem.
Appendix B, “Regulatory Information“. lists imponunr FCC information,
dix G. "Glossary“. lisls common dam communlcnrion terms used in this manual,
Appen
pec'lficrllions of the Zalm'x Wl'rl HSP Pu?
Appendix 5. "Specifications", lists technical s
Vain/Speaker Phone/Modem
Appendix T, ‘Tmubleshoon'ng‘. discusses pnsSIble configumuon problems and solutions
with the modem.
Page l
a:
“W"““""‘v"-'*-d,~m~t,. -
Chap!” 1 Internal Fax/Modlm Installalian
Chlpler I
ETERNAL FAX/MODEM INSTALLATXON
i W ”M“...
1 lnirodnssinn
sr Pn? Vain/speaker ”mu/Madm-
facsimile and voice modem funciions
Lh ihe highesi relishiliiy, grates!
Congriiulsiinns all your yumhlse. m ziilm': Win 11
rises stau-of-lhe-m Hosi Signal Pmusing io suppers dm
on one chipr This innovniive, high-speed modem pmvidzs yell w‘l
pennnnnnae and line easies- upgrading nl my modem on the markzl.
LI Refer: Yuu Sun
in board In your cumpulcl before. plesse inllow die insuuc-
H you've Mvcr insldlcd all IdA‘L
before beginning.
Limls in this section carefully. Read Ihc mire sccdnn
1.1.1 Etch-06m“: Distilling! (E50)
sinne nf um cumponems
sn before you hunnlr ihe inn/nmdein. ylw mu (0 dischsrge
you ins, have been grnernien.
cnmpniers rhsssis pr by gas ‘
yourself bdm: you inks ihe now our of ihr unlit-shidded bag and everylimc you inirnd in 1:
lb: board.
The band should be krpi in in: salicssh'lelded big myunie u. is nni insisllerl in your
cvtls nl BSD (lake-Music
cnnipuier. Never bnng she board sins: in anything pissiir where highl
Disch-qel may snisu. accuse BSD can even reside on use ouiside ni ihe siniic-shieidrn hair you
should never place the board nn inp or the bag.
Alsn. plense mad lhrwlh ihs User's Manual {or your compuisr for my prbClut'mns um sbwld
be rollnwed for ymll pnruculsr cninpuur.
1.1.1 Sl‘ely Prermllhms
z. Hmdl: ills bond gently by the edges. some nf [M romppncni leads unnerpie hoard luvs
vcry sham edges Ind may misc seriaus injury.
1.1. Nncstlry Equipmenl
fnre yuu begin,
Milk: surn um you have ihe following rqnipnirni an hand be
- The Zolm'J Win 115? Pu? Vnict/Spmhr Pinon/Mods»!
- A psniinni-loo nr rssier compatible comp-um wiih 156K ache rnepwry
- An nvnilshle lb bi! expinsion slni
' A modular relephone cable
- A innduln wkphom ouilei
- A small‘ uni-blade scnwdrivu
- A snuli pnn ni plim nrwnxurs
' A islephnnc sll (Oplionfll)
Page 2
L'hnplrr 1 lemon: Fox/Modem hmallclum st
1.3 lnmllmion Sleps i 5
The sreps ro insrall your modem are shown In order m Lhis secrion. For some sreps. you may g
need io reler ro your compulcr's User‘s Manual ;
lJal Szlecling Il|e COM Fun
The Zalmx Win usr Voiee/Speolrer phone/Modem can use COM pans l lo 4 and lRQ's
2.3.4.5,IDJ Ll’.’ & 15, This is seleered aurornhlicolly There are no hardware jumpers or dip
swirehes In see. Refer ro Chapter 2 for rhe Windows sohware inslallruion instmciions. You may
wen lo read me sesnoo (T 2 Dererrnining Whnr Serials l>orrs Are lnszalled in Your Cumpmcr) ro
in e if you hnye any- nverlnole com porr addresses len on your eompurer.
1.3.2 Inserting lhe Fax/Modem
l Tum omhe power ro lhe eornpurer. Also. rurn uf! any cxlemrll devices rher are anached. such
is .i pnnrer and rnonhor.
Tole our rho muuming screws on lhe back of mu eompurer. Refer so your enmpurer roenuel if
you ennnor looare rhem.
re
3. Remove lhe compurer cover, Refer ro your computer manual if you ounnor derennine now ro
remove rhe cover.
4. seleer .m empry slor. You may need lo remme rhe mu] slol cover firsr. using n xmnll
>EfC“lJII\’|:I’
s. Duchalg: uny siario elecrncny in your body by mulching my bore merel surface on rhe ehessis
oflhe compuier end lemme rhe modern from rhe sluiiceshielded bag.
5. Press ihe hoard rirrnly mro rhe slor ensuring lhur lhe guld ms on ma ran/modem m allgnui
wnh rhe ennneerois in rhe slot.
7. lnsen lhe scrzw and lighten sliehlly. cneelr lo ensure rhnr lhe relephone iaeks in rhe basis of
he modem are unohsuuered. ll so. rhen ughren ihe ycmw securely.
s Replnee rhe eompurer col/tr.
133 lrssrolllng Telephone Lines
The Fax/Modzm has rwn modular relephone jacks on rhe heels of me modem You will need In
eonneei your Fan/Modem Lo rhe well under via s modular lelephooe Cords
If your well caller is not a modular lype. you can punch-x In inexgensive converter a most
eleenorues or phone sures, ll is suggzslzd rhol you 1:0an your modem lo a ‘dedr'eored line". A
dedienred line is a regular phone line than does nor go through a swimhho-rd. PBXs ele.,.
You ean also eonneer 1 relephone ser ro your modern. ensuing you lo use the phone when rho
modem us nor In use. The modem can film he used us an uurodieler with your lelephone sen ii is
recommended rhor you use a single line phone ouller (R111) However. you can use a lwo-line
(m4) phone line. our the modern will only work on rhe first line using she sen-er pole of wires.
To oonneei use relephone line lo rhe modem follow rhese sleps:
. lnserr one end ofrhe phone line inro rhe joekon me modern leheled Line or Well.
2, lnsen lhe orher end of she phone line inro ihe phone jnclelsuzlly loomed on lhe well),
ll you wish In use a phooe in conjunenon wilh your modem plense follow rhese srepe;
l. losen rhe line from me phone inlu rhe modern joelr labelzd Phanz. ‘
z. Mnkc sure rhsu lhz thr end of rho phone line is eonnecied m rhe ulephm
Page 1
Chap!" 2 Wmduws 95 Driver Installation
Chapler 1
WINDOWS 9S DRIVER INSTALLATION
1 lnlmdnclinn
The land: win as? m? VoicdSpmkrr ”mm/Mala" in dcxlgned to open“: in Windows
95 only In mum [he Win HSP rur Voice/Spmkzr Flynn/Modem cumplel: solulion nnnws mg
"mum to he npgmded mlh enhancemenls and [tenures lhrongh snnwm upgrades muur than n
cmp change or n mm Gwap. Th: Win HSP Pnl’ Vain/Speak" Plume/Modem my be upgraded
wnh features und protocols ns they become availabl: from PCch Ihe chipul manufacturer. 1: will be
sanwam upgmdnblc m the neu n'u‘ 56K unndurd than u expected m be muficd by m nu
sometimn m 1,993. Check me 1mm web m: for more (in-ails as (hty become avalhblc ar:
1m www.mlmmnm
2.1 Windows 95 SORWIR Selnp
Tu selup (he Win HSP I’m? l'wict/Spuzktr Phone/Madem, you mus! compleu me raunwing
inmnuunn protedule:
z.1.| Szlup Cnm Port and modem driver
1. Stan Windows 95. As sown us Winduws 95 mm you wul x: :| semen similar In the
(allowmg.
2.
PM: 4
Chapter 2 Win/111m 95 Dn'Vzr luslnlbm‘an
11m w|l| [arms up a scum annular In (ht 101mm“;
Install me Disk
[Merl (hf: Win HSF PnP Vain/Speak" Phant/Mmitm setup dlskflle inln dnve A:
v-tel‘K/Iodem
Q wales-a la um Snug FM.-
In, my... a relup IM mums? loam m f
,... had an ‘ 3
!'
Cllck on the Install bullon.
Page 5
Chapter 1 Windmv: 95 Driver lru'lnllafian
This wm hung up -.\ screen slmulm m the (allowing:
FClel Selup
yww‘w, ,
NSP 335-05sz PNP MODEM viii] be
inslalicd on you! syxlem,
Thu taming CPU i. net-cud on Win-55:
(7 Panliul or AMD K5 r Max 04 Ann KB
r‘ Olhev:
6. (r the incorrect CPU type was d=mc|=¢ mm the coma Iype and mm click on cuminum
Tie] Modem 4
Pam sun-u
Q Sump Can-phi:
“4 us? Mud-n an Bun mum-my haul-d on
m n-a flul
snw m..- w‘ 1M wan-m mumm-
m- usp una— u
7. Alter all m: filcs ax: (upicd you will stc A screen sumlux [0 (h: przviuus mm
Click on (he Rum" Wmdun: (o complelc 1h; insmllzmon or [he Driver.
When Wings mslarl; you may see ma ma Serial wm unm mmued. Thu w complm
In: lnslullulicnv
.. -.__M,m._. A
Page a
Hayfimu. , .
Chapter 2 Windaws 95 Driver lambda:-
ZJJ Ttsting the modem driver for the Win HS? Pu? Valet/Speaker Phone/Madly;
Altzr inslalling me soflwau drivers and mmning Windows 95, use the {oliuwing procedure to
vcnfy mm me Win usr r”? Vain/Spunky Plume/Madam 1s walking
| Double click on lh= ’ ICON in the Control Panel, ‘ ’
Mndems
i, Clmk an m I {Ensign}; I (ah.
nm mu hnng up a screen eimular m am following:
Madras mum:
mm“
zu... m s; M xssrh xrwsPssa
No “mm-A
us? nssmx ms MDDEM
3.
"4
pidure).
4. cm on the
You need us vtnfy m the pon scmngs of m: HSP pm is mu canflicnng with any cum
«vim
Page 7
Chapm- Z Windaws 95 Drinr hulallarinn
1.1.3 Checking In: HS? [1an sznings for conflicts §
l. Double chck on Ihe ICON in me Cal-1m! Panel.
Syslem
1.
a minimum
ca smug-amend“
3. Daub]: Click on @ Modem (-s summed an the next pickun) ,
Page a ‘
Chazkrl Windmvl 95 Drinr Ins/allelic"
azmnhmxssmwvsml v
2 MW
3mm.
- Nan-uh Max
Puli (can ; my
Sud a mm mm.“
- & Mil-uh bus-an
4. am on HsP K56FLEX PNP MODEM [as undicalzd on the previous pitlnrc)
Thu will bung up w following mm:
e Clickonlhe mm.
Page 9
mi will mm; up the fan
Cl“.
3.
9.
“it um picture),
u m wish to change [he
of Basic tanfigumfinn 0 m
m use.
Click a
5mm : Windflv/x 95 um: maxim.-
owing scum.
szlccl m configufllion max
n Interrupt quuesl (u Indium! on me ml 17
Page I0
pen. address um um modem is using.
mulch:
mm).
clecl the chock mark (as
“he
Im‘llaled on
dick on nu mow lo the am
pofl uddmsl you vn‘sh
- msmnthw-WN
u.
no. Click on me up or down mow nexl w m Value mm m selm anorhcr mo
Make sure mm the inrnmmian dlspllyed In the Cnnflic! Inronmuon w|ndow says
NDKCZ
"N0 devices are mnfliclinl".
n. Click me
12. cm the humm m 
CONNECT 115200 19 Cnnwccnun madsat l IS.ZOthL(Indicl|csstlwmr-le (DTED '
CONNECT 31000 KjéFlex cunnenian mm M 31,000 bps. ‘ .
CONNECT 34000 K56Flex (truncation nudn 2! 34.000 bps.
CONNECT 36000 K56Flu connection made IIJGDOO bps.
CONNEG 38000 KiéFlet conneclion made I! 38.000 bps.
CONNECT 40000 166ch cunnecnon made at 40,000 bps.
CONNECT 42000 KSfiFlu ccnnecuan made 3! 42.000 bps.
CONNECT 44000 Kfibficx nonmeclinn mid: ll 44.000 bps.
CONNECT 46000 K56Flex connection made at 46.000 bps.
CONNECT 43000 K56F1=x connection made at 48.000 bps.
CONNECT 50000 K56F1ex connectinn made ll 50.000 bps.
CONNECT 52000 K56Flen connccu'on nude It 52,000 bps.
CONNECT 54000 K56Fl=x connection made at 54.000 bps.
CONNECT 56000 K56Flex common made It 56.01!) bpt.
CARRIER 300 40 Came! m: of 300 bps.
CARRIER 1200/75 44 Carrier me of lnmsmil IZOOIIECEIVG 75 bps.
CARRIER 75Il200 45 Carner me of msmil 75/nsceive 1200 bps.
CARRIER 12W 66 Cnmcr me 011200 bps.
CARRIER 2400 47 Carrier mg of 2400 bps.
CARRIER 4800 48 Can-AH rm: 0! $800 bps.
CARRIER 7200 49 Came! ml: mi 7200 bps.
CARRIER 9600 50 Came! rule 01'9600 bps.
Page 11
Apptmfix A fluid Rtfmuu
'reo..e....
e......-eee
v.
Tabl: A-Z‘ Res-Ill Coda (cnminucd)
Rsull Code Numeric Value Descriptinn
CARRIER |2000 5] Carrier ml: of IZOOO bps,
CARRIER I4400 51 Carri=r me of I4400 bps
CARRIER 16500 5] Carrier me of will) bps.
CARRIER 19200 54 Carrier me ol 19200 bps,
CARRIER 2I600 55 Earner ml: of 21600 bps.
CARRIER 14000 56 Cam=r me pl 14000 bps
CARRIER 25400 57 Carrier me oi 26400 bps.
CARRIER 23500 53 Carnal me nr 20500 bps.
CARRIER 31200 Carrier m: 0! 31200 bps.
CARRIER 33600 Curler me of 33500 bps,
CARRIER 32000 Carrier Inle cf 31000 bps.
CARRIER 34000 Carrier m: of “000 bps.
CARRIER 36000 Carrier mu 0136000 bps.
CARRIER 38000 Carrier ml: of 38000 bps.
CARRIER 40000 Camel me at 40000 bps.
CARRIER 42000 Camel fine of 42000 bps.
CARRIER M000 Currier me 0114000 bps.
CARRIER 46000 elmer me m 45000 bps
CARRIER $8000 Cam'zr me 0118000 bps.
CARRIER 50000 Came: me at 50000 bps.
CARRIER 52000 Came: me or 51000 bp».
CARRIER 54000 Carrier ml: or 54000 bps
CARRIER 56000 Gamer me at 50000 bps.
RINGBACR 25 Ring ale-k 0ng dclecltd.
«FCERROR AH 54an ucwled In cm; I [ax optimism
FAX 3: Fix modem conneeuon =slasblishcd.
DATA 35 Du: modem connecuun esmblisbed.
COMPRESSION CLASSS 66
COMPRESSION, VAZDIS
COMPRESSION: NONE
PROTOCOL: NONE
PROTOCOL, LAPM
PROTOCOL, ALT
69
80
Th: madam has connecled In MNP CLASS 5 1nd
COMPRESSION message mpming has been enabled,
Th: mclkm m: ennnecled in vubls w: COMPRESSION
MNPS mange reponlllg has been ambled.
Th: modem has eonneexed willmul am cempression and
COMPRESSION message repofllll! has been embud,
Modem Ila: conneclcd wilIwul my [arm clemrconneclioll.(Nu
MNP4 er V332)
Modem has conncclcd In III: v.42 LAPM mode cfeflwmnecliom
Modem has counseled in the MNP4 mode of error Dalmatian.
The COMPRESSION Run]! Cod! mnsl be znlbled with flu W1 cumin-Ind.
Cod: and the PROTOCOL Rsull Cad: musk In ambled with {he
Th: CARRIER Hull“
W1 command.
Page Is
.I ...m.4mmn
eeee...
Reglsler
so
SI
52
$3
54
SS
S6
S7
58
59
510
$11
512
SI:
514
SIS
S|6
517
$13
519
520
511
522
$23
$24
525
516
527
523
530
532
533
534
535
$36
537
538
539
540
541
542
$43
544
545
Sflé
547
543
582
$86
S9l
Table A-1 s-Regjster Summary
Title
Number of Rings u'll Auto-Answer
Ring Counler
acepe Cnenerer
Carnage Remm Character
Line Feed Crammer
Back Space Character
wm For Blind Billing
Wail For Carr-inf Aha Dill
Pause Time Fer Dial Deny
Carrier Dereer Response Tune
Lest Currier Te Hang Up Delay
DTMF Tone Dunfiofl
Ewape Code Gun-d Time
Reserved
Reserved
Rmrvcd
Reserved
Reserved
Tesl Tlmer
Reserved
Reserved
Reserved
Reserved
Reserved
Reserved
Dehy To DTR
Reserved
Reserved
Reserved
Inzenvily Tlmer
XON Character
XOFF Chmerer
v.34 dzu rare (km me)
v.34 symbol me (hand me)
Reserved
Desired Telen u»: Speed
Delay Before Famed Disconnect
Reserved
Reserved
Reserved
Reserved
Reserved
Reserved
Resewed
Kescrved
Reserved
Resmed
Reserved
Cum-action Failure Cause Code
Tnnsmil level
Der-uh
43
13
so
14
95
50
none
none
none
none
ll
Appendix A Quick Reference '
Regain “lune my be guard in one ohwo rm! profile! with Ihe AThWn command.
Page x9
"i
VWV
Appendix a Rtgulamry
Impomnt Eco lnlorrnorion _
Tlris produel will be mnnecred lo rlre public releplrone rrerwork. This network is regulured by (h:
Federal Commuuieurions Cummission (F.C.C.).
All F C.C rules mus! be followed ‘ln (he use uf this prodllu.
i Nance to the User
l. W- you musl provide rlre lollorviug don ro your releprrooe uriliry company
(releo):
(a) Norice orrlre inrenrion ro install or permunerrrly remove an FCC Part
68rregisler=d device or syslcm. onri rlre ~F,c.c, regrsunrion numpen
‘ (h) Th: Ringer Equivalence Number (RrE.N.. see device label). Note Ihal if
sevleml dances all; conneclzd on 111: same line. the sum ol'lhc KEN, Values
musl nor ndrl up lo mun: min 5 n (A or m. This KEN. figur: is lmpomnl
ro your Tcko.
- (c) The usoc ruck lypc lo be proriueu by lhe lelcor Typically mere may
be RJl IC for ylrlgh: limo. or Rizlx fur mum-lines.
«me: These rrems ure nnlcd on rile equipmenrs FCC compliance label
7 This device my nor be used on lclcu-opemlcd min plume lines Pmy linzs and privaldy
owned min-phones ore subyecl in local Srnle rcgulalory policies. unrl possible miliuml spatial
Stale requirerrlenrs.
3 The releo has me righl ro milk: changes ro rireir nelwnrk which may alien rlre oper—uriou or
your =quipm=nL pmvided you are gir-en ndeounre advance wmlen noriee ro permir cmecl
opemlrmr.
4. ln case of openuonnl problems. disconneer your uni: by removrng m: modular or
mulrieonneernr plug lrorrr me lclco‘sjnck. liyour mglllm‘ phone still works properly. your modem
has probl=m> and mun rzmuill disrenrreeredond servieed or an ourirorized service cemzrr ll upon
me abuv: direonneeriou your mguhl pnone silll in; problem norrfy your releo mm were may be
a problem wirir your phone lines. lf mere is a pmblem wirlr rm phone Iillzs. you rrruy or my not
be required ro pay far my repair service ro lire plrorve Illles. However. lfthc problem is winr mes
rim are run lelco insullgd. you will be chargzd for rlre servloe.
5. Unless omerwiw mud in the Unis Manual (erg. lusts. elm). use! may not, under my
clrcumsmnns. in or our of wammy‘ mempl any snviccr Ifljusmflllsr or repairs on this unil. ll
muslbe rerruoedro rrre (may orourrronred u.s, service eenrer for all siren work. Loco-ions can
be olnoined lrern lire original place or purchase.
6 Special FCC mics apply ro equipmenr oonueeperl behind a PBX or KTS.
Page 10
A. inbrflwmh .v .
,- — nil'lmmflrAm-t
Apptndix B Regulatory
FCC Ruilo Frequency lnlerfereme Suument
This modem has ceniried (ocumply with use limiis for a Class B device. pursuant lo Subparl J of
Pan [5 of me F,C.C, m1“
This Equipment gcmmzs and uses radio frequeney energy. If nor msralled and used prvpcrly. in
saicr madame wnn use manufncmrers insaucrions, it may cause inierlerenee lo radio and
relevisioo recapn'an. ll has been lype ieslod and found to comply wilh use limirs for a Class B
oomparing devies in accurdanu warn ilre specific-dons in siroparri or Part ls of me F.c.c. rules,
which are designed lo provide reasonable proleaioll againsr sucn lame-em m a residemial
insrallaiion. However, mere ls no gnaramee roar inrerrereneewiu noroccur idaparficularioslallzoon
Te derernune inn: equipmenr is causing iorerferenoe or radio and ulevision recepu‘on. use user
should mm off we mmpuur mantle modal! has been inn-filed III- Ifnhe Inlcdcmnce 5m aways
ii is assumzd Lhal lhz modem is causing use interference. The user is encouraged in try to correct
me pmblem by on: or more or are following mzasms:
Reorienr me receiving mum-ac
Relocare me comporer wills respecr ro me receiver.
Move me compuler away from me receiver.
Plug me cumpnler mlo a dilierenr nullel so mar me compurer and lb: receiver
are on dilicrenr brunch circnils.
- if necessary. eonsnlr Lhc dealer or an arpenence mdidlclevlsicn recnmcian for
addirional snggssnons
The chcr'all CnmmuniCnliuns Cummssiun has zl buckle! availnhlc lhal may be ofhdp lo the Ilsa.
Th: rum: cf the booklel isfmgmgflinm' ll is nvailabl: (mm the U S. Govemmenl
Pnnung Ofl'lu. Washington. D C» 10402. Slack Numhcr 004-000-00450-7.
m manuimurer is run responsible for any more irnerference caused by unaudrurized modifica-
lion of improper use of mi; squiprnenr. ii is me mspormbllily of [he user ro correc- such
inurfercmrc.
Discllimer
m Mannraerurar makes no rspresenraaons of wrlmnucs. expressed. slamiory or implied.
regarding are firms or mrchmmbilily of dais prudufl for any particular purpose. Earlier. we
Manufaciurer is non llable for any damages including our nol llmued lo. losrpmrns. losr savings,
or our incidsnuil m consequential damages arising ml: of me use of nus product. The
Manufacmrer also reserves ilie ngnr in make any lmpmvmnls or madrfieaiions la clie product
dscribcd in Lhis manual in any lime, wilhmn notice: of mew-changes.
Copyright
This manual may mu be copied, plwlncupied. lrmsmiued. or lmnslmcd imo lmgulge or murmur
language in any form. or by any means. in whole or In pan, wichour the prior wi-iuen canscmby
me Mannfacmur.
Hayes is me regisrered oademarlr of Hayes Miemcompurer Premiers inc. ,
Fae] is dis regislcred trademark of PCul.
IBM PC. IBM X1“. IBM AT, and PSI! m mgislemd imdcmxflu of lnimmiunal Business
Muchilws Carps.
Fans of Ulls manual have been reproduced wilh (he permission 01 (C) PCbcll
(cl Copyngnr um . All r-igl-ns ruerycd,
Page zl
Appendix 0 Glossary
Appendix G
GLOSSARY nl' COMMU ICATION TERMS
Active Prnfill
Tlle cumnl modem selling; of the madam. The ncuv: profile of (he mudtm is me current values of
all S—chislers and AT communism nclive profile is changed by modern soliwnre and can also b:
changed manually by sending AT commands in lhc modem direclly. Once me acllve profile is
configured in rneel your special needs you may then slore ii pennanenily in ihe Non-Volatile Ram.
ASC“ (American Sinndard Code for inform-lion Inur4mhlnge)
A siandard charmer sci and ending scheme used in rsprescni leneis, numbers, symbols, and control
chardmers. The IBM PC and mosl nucro-eornpuiers use ASCll.
Almlng
A ennununus sound wave or signal. such as a voice. um conventional relephone lines were
developed for.
ARQ (Allwmnlic Repeal reQu-sl)
A ierrn used io dcsdlhe [he inllamnlic reirnnsrnirsion nfdeiecrive darn blocks for me purpose or
error deieciion in MN? and v 4: prnincols.
Asynchronous
A wny or lmnsmillin; darn when: xlnn and srnp bils are used in frame cull simmer, Dam is senl
and recon-en an irregular pcnods of lime.
Aulo Answer
A runcunn ol‘lhe modem where n is scr up lu nnswer an incoming call
Auln Dial
A l'unclinn of me madam where ll will dial a telephone number (or you,
Baud
The non of signnling speed. specifying line number or signal elcinenis per second. since a slgnal
elemeni can rcpreseni more man one blr. baud ml: is not necessarily me some as hns per second.
BPS [BITS PER SECOND)
The number of bils that Ar: mummified in one second. This ls (he basic mill ol measure lur serial
dam innsmssion.
Carrier
A cnnlinuulls frequency capable of being mpdhllmed or impressed wish in second dalnscm'ying
signal. ‘
Coiorocnd Mode
This is she mode in which the opemlur, or oommunicnliuns sofiwrue, con issue conunanns Io she
modern.
Cyclic ludundency Checking lens)
A ieehnique used in deicci errors in lhc msoussion or data by she amrmnuon or error codes by nor
lhe sending and recall/mg modem.
nge n
”M
7M“ .
Aypcndix G Gl-xxary
Data Compression
A |=chnlqu= used in reduce rhe amoum 0mm being sern wimuur reducing the inl‘ocmnuon
leplzsenlcd. In eflecl. modems wirh am cempressmn unmmil dun lusur rhnn non-tompressiun
typesr Dan cunrpressiun can be implzmcnled Ill rhe Hudwale or Sorrwsre.
ncs um: Communicnliim Bqulpmenl)
A Izrm used in describe uny equipmem rhnr has rhe capacity (0 esnnhiish and cunrroi ihe risrn link
Vln rhe relrphous nerwurir.
flan Mod:
This is the mode in which data is eiiner belng senior received truni s remote dcvicc nnc: a 1
connection has been cslablished.
DIGITAL
A non-wnlinumls signal, voltages represeniiug eirher a on or off eundiriun used no repressnr l am i
bu.
DlRECT MODE
A dirgcl conneclinn is equivalenl in any slandaxd 2400 bps modem cunneclion. TM maximum
lhruughpm ix equal In me connecliun nu. imd the D113 file mus! match the conneclion mar X,
DTE (DATA TERMINAL EQUIPMENT) \ -
Any communlcnlmns equipmern which was as one at m nnsi deillnalions or n canrmunicniiuns ‘
nzlwerk. I
mm mun TONE MULTI FREQUENCY)
Th: mclhod cf dialing uses longs io mprcsznl the numhels lo dial.
514 (Eltclrnnics industries Amman) i >
The Lies. governing pally which ueremrnes me industry sundurds fur cleuronic industries. ; »
Full Duplex
, . . i
A lrnnsmismm rmlhod in which dam is sern and received srruuiuneuusiy over me 5mm hne.
Frequenq
The number of rirnes mm s smmd wave repenrs ilsclf in n sewn-i. h is usually expmsmd in Hem
(Hz).
Half-Duplex -
A mum uf dam u-msmxssiun in which dau now occurs in hour dkectians. bin in only one i
direclien a! a lim.
Handshnking
An exchange of signals between We communication devices that aubliines a cunneclion and
allows Ihe Iflmmlssiun of data.
rune (men-LEVEL mu LINK com-non)
A commen bil-oriemcd dam link protocol issued by the ISO unremsuonni Standards Organization}
HER’I’L (HZ) ‘
A unitof measure or frequency. Measures are number ol'cyclcs (wund waves) um puss “finish a .
("Hence min! per second. '
HS? (Hos! Sign-I Procusing)
Refer: in using rhe Hosi sompurers processor (Pentium chip) In place of a dedicated chip on me
modem (DSP) ro pedorm (h: Digiui Signal Pmcm‘mg.
Page 23
Appendix 6 61mm
lth (lnrerrupt ReQuesli
A signal within me eompurers processing arelriieerure wnien allows any peripheral devrce (such ns
data being receive er a serial pen) to mrerrupr lhe handware and software when the unenn'un urine
eempurers microprocessor is required,
ITU~T (lntemnllonll Teletnmmunkallans Uninn-Teletnmmuniflliun]
Formerly called the CClTl'. the ITU, which is pan of the lmemationnl Telecommuniculions Unicm
nased in Geneva. has developed a series of modem standurds rlral have been adapled primarlly by
the posi, telephnlle. and telegraph (P‘n‘) organizations that npemle telephone nelwerks of many
enunlnes oulslde lire Umled Siales Because of line pupulariryr cemin rm recan-rmendarianr ilave
also hzerl followed in designing "1me for operation on cummumcntluns hellilic; in the Uniled
slares, l
KibFlex
A prutcmol for cammumcallng ur up In 56.000 bps. K56flex is not eompeuileie with x2.
LAPM lLinked AtEESS Procedure fur Mada-ls)
A error L‘ontml protocol iirlllllal lo l\INP protocols. Defined m the cch V 42 recummendafion. it
uses ERC dnd ARQ to assure dnln reliahlllly.
MANUAL mm.
The use ni a relepnune in dial a enll.
MN? (MICROCOM NETWORK PROTOCOL)
An crrur correction pmtocul developed by MICROCOM. INC.
MODEM
A Conlrzlcllotl cf the wards Modulator and DEModltlllor. It Is used “7 transform digital dal: inle
analog xi nls (modulate). all die Itmsmitlcr, and lrunsfurm lhe analog signals inlel digital data
(demodulmei. at me receiver.
MODULATION
The process or technique or impressing a data-carrying signal num a carrier
NONeVOLATll-E MEMORY
A memory location on Lhe modem mar allows the user in plunge are modern dcfault‘s and men srnre
rlrern permanendy. The ennrenrs ofthe mcmnry are uni lost when pnwer is removed.
NORMAL MODE
in normal modes ermr enrreeiion and compression are rumed ort ml are modem provides dula
buffersr nlis allnws the lermrnal ml: in be different from lire connectwll me. ngever. the
mnxirmim mudemelmmodem rnraugiipur eenrinues lo be equal In the conneciion rare.
on HOOK
lndiesles mar rne mndem has picked up lire plume liner
ON LINE
lndreaies ilral a commumcnuans session is in progress.
PULSE nm.
The rype of dialing used by rerury-lype relepnnnes. Each digit rs represenred by u series el pulses.
SYNCHRONOUS
A method al'rommullicatinn when a group of Chm!" are senl as a munuuus mum of dam ll
regular intervals or time
nge 24
~ «WW-am
Appendix 5 Technical Spec-71min",
Technical Specifications
Data Modulation Preteen! Standards
K56F1ex 56.000154.000152.000150.000/48.000/46‘000/44,000/
42v000/40.000/33,000/361000l34,000132,l)(x) bps
lTU-T V.34bis 33.600/31.200 bps
lTU-T v.34 23,800/26.400124.000/2l,6[x)ll9,200116,800 bps
lTU-T V,32bis 14,ADOI12,000/7,200 bps
lTU—T v.32 9,600/4,800 bps
[TU-T v.23 1100/75 bps (FSK)
lTU—T V.22b1s 2.400 bps (QAM)
XTU~T v.22 1,200 bps (DPSK)
Bel] 212A 1,200 bps (DPSK)
[TU-T V1! 300 bps (FSK)
Bell 103 300 bps (FSK)
Fax Modulation or Protocol Standards
ITU—T V.17 14,400! 12,000! 9.6001 7.200 bps (TCM)
1TU-T v.29 9.600! 7.200 bps (QAM)
lTU-T V,27ter 4.5001 2,400 bps (DSPK)
[TU-T V42l Channel 2 300 bps (FSK)
Fax Send and Receive rates up to 14.400 bps
Gmup Ill Compatible
Supports EIA Class 1 Fax Software
Error Correction
v.42 LAPM
MNP 2-4
Data Compression
V.42bis (up in 4—1 compression)
MNP 501g (0 24 compression)
Others features
Sofiware Upgradable to lTU 56K standard
High Throughput Virtual UART for High Speed Operation up to 115.200 bps
PnP Auto Solution of Com Port and IRQ settings
Enhanced AT Command set
NVRAM directory slated profiles
Flow Control (XONIXOFF‘ RTS/CI'S)
Speed Buffering
Automode
DnulFax/Voice Auto Dcleclion
Automatic Format/Speed Sensing
Low Power Consumption with Auto Power Management
Supports Both Tone and Pulse Dialing
Signal Quality Monitoring and Auto Retruin
Ties Escape Command
Page 25
v »s 179W?»
1 .
Appmdix r Troubleshooting
Appendix T
Troubh-Shnoting .
1.1 Hnw to Use (lib Section
The modem has been designed and manufactured lo mnlte telecommunientions as easy and
painless as poss' e. However. sueeess with communications depends upon a numher or Ihings
worklng together correctly: your computer, your modem, your sortwure. and your telephone line,
And. these individual pieces must he working correetly on the other side or the cunncclion as well.
While correcting prnhlems is usually quite simple. the difficulty ties in knowing where to look.
This section or the rnanusl is designed to assist you in determining the cause or problems that may
occur so they can he fixed.
In addiuon in this scallon. you might also luck (0 similar mclions in yuur communications
auflwnte manual
m Determining What Serials Pom Are installed in Your Computer
Whether you are installing an tnternat or tin Ettental rnodem in your system, it is a good idea
to determine whnl serial ports are installed in youreornputer, slany. You may assume that you
only have com on your campulcr. when you ulually hove bum cth and com. You also
mlghl have many other eornbinstions of com ports.
Most eornputers hnve a Serial l/o card installed with COM ports I and 2 enabled. A Serial l/o
rent is returned wh=n using an External modem. these eards allow you to connect exlcmnl modems
and a moute...yust to name a couple. Even it you dnn'l have anything connected to the Rszn jack
on the my card. it is still uslng a COM port. Every intemat modem has n com pon hunt inside or
it. The COM port and IRQ selection is mode yin dip styitrhes or jumpers (Refer to the Quick
lnstallstion Reltrencc Card for settings.) A COM pun may only be used hy one ttevteel
Many problems you may experience installing on lnterrtul modem are caused by configuring
the modem‘s COM port to a pen already used by the lie card installed in your computer system. A
symptom of this south: is the modem inability to dtal. When using an External modem the
difficulty lies in determining what COM port is asslgncd (c the physical R52. Jud; on the back or
your computer. You may think the 115232 juclt ts COM port 2. when in fnct the second pen on the ll
0 card has been set to COM porl 4. There tire many different pussible whys that your system may be
configured.
in the case or an internal modern installation you must first determine which cDM ports are
already being used by devices in the system. Remember. you cunhot set the internal modem to a
COM port address used by another device in the system,
In this cast of an Exlernal modem insmllatinn you mnsl determine if: COM pan is enabled on _
your 110 can! um you may plug your nmdem into. And if so wlml is the correct address for the
com pon. Anniher impomnl feet that you should know abnul your com pon is the type nfUART
installed. If you want It) run your communications software in nus nbov: 19.200 bps. Lita UART in
the COM port must he a 16550. .
To help us determine how your system is setup, we ean use n dtngnmlic progrlm that is
avmlahl: wilh both MS-DDS 6,0 Ind above or Winflows 3.1 lo 115! lhc zlddmsses Ihll are used by
devices tn m= system. The pmgmm ls nuned. 'MSDtEXE'. and can usually be found undgr your
DOS or windows directory
The MSDJEXE diagnoslic nlilily his seven] useful uulilies but fot our purposes we will nrnIy
use the COM pm‘l scanning fumlon. To start MSDiEXEu type MSD at the DOS prumpL‘
C:\DOS>MSD
Pzge 26
emu-w. .
Awe-nae r Troublnhaan’ng
After running MSD,EXE. the display will show we columns orinfomlauull ranging from lhe
lype olenmpuler yuu nnve Io me lype ofdevices an" nee available on yam eempulee Next (a lhe
com pun informmiwn is a number showing the number of COM pom llm am used in your system.
Now man we know how many COM pens are used, we musl knew which COM pom endless we
used, Press c m run we COM pan scanner.
The fullawing ls Mfllmuk or whee you may see:
me infunnaljnn displayed is dependent on Ihe syslem being used.)
COM Pun CQMl QQMZ QQM} ROM!
‘Pnn Addnss 0317!“ (Ill-"EH “IE!" NIA
Baud Rate 1200 2400 57600
peel-y None None None
Dara Eils 7 l B
Slop Bi's l l l
Carrier Detect (CD) No No No
Ring lndicnwl’ (Rl) N0 Na Na
Dim Sefi Randy (DSR) No No Yes
CleuTo Send (CTS) No No Yes
UART Chip Used E250 8250 16550AF
‘mflfl; Tn duel-mine me available COM pan. refer to the Mn information. The
mum utility scans your eompuler sequenlizlly for any com pom Ind display! lnelnronuemn
[or the COM pom in Ihe ordel‘ Ihll it will! ll in.
This dots nul necfiarily mean that the inhrmalinn il displays is {or the d hinted COM pun. Fnr
exnmple. (he inlnrmllion in the llbove than under COMB is ulunlly I!!! information [or COMI.
The nlility had Found that no device was being used in COM} bnl did find ndtviee using CDM4 and
therefore displayed the infunnminn [rum COM4 under COME.
To delermine whal COM pen is being used‘ match the informal-ion from file For! Addass In the {allowing
chm:
COM) 03173-0319?”
CDM2 02Fl—02FF
COM} 0358-035!"
COMQ 0258-0251?
Using this chart with Lhe example above, we see dull the nddnss under COMl is DJFB and
therefore correclly sum the infomulion for COM“. The addreu listed ll COM! is 02F8 Ind
lhenfore correclly slates (he infammion for COM2. However we find that me address under
COM} is umllly llle address for COMG. and therefore [he informalinn in (his column is nenully for
COM-ll We can now safely conclude Lha! COM ports 1. and 4 are being used by device: in In:
complner.
Wlul me above example en Imemnl modem my only be set (a use com pun 3. Since com
pun l uses 1le a, yw musl seleel lnaflmr me on me Internal modem. This model xupporl IRQ': 2.
3‘ 4, 54 10. IL 11, 15.
Page 27
ii
Ap’mdix 1 Tmublexhnan'n;
TJ Common Problems and Their Solutions
The mosr common problems mm m encouniered are:
l. The fiompnlcr. or ccmmunicaiions snhwm. docs nul recognixe 1h: modcmu
(Section T.J.l]
Th: "Wm will no! dial (N0 DIALTONE). and! M answer In incuming ca“).
(Senion 13.21
3, You can connect with anolhcr con-punn but me la! (or gm
(Secllun TJJ)
yhics) um you see. is nor corner,
, A ~w-mwmwmmuwr a
73.1 Modem Recognition
11 your modern is nor belng recognized by yaur compuizr (or communicufinns sofiwnrc). the
problem usually invoius COM porn, U,‘ ihe (allowing slzvs 10 lmublcshwl the problem:
f 1, Make sure mm the COM pon yeleclzd on me sofiwnre is me game as me one you nuve sclecled
on your modem
‘nsuuciions m me beginning or
n ium
11m
nd you have no: followed in
2. If installing all ‘mcrnxl mod:
inn appendix mica. ' w
on your cumpuicr. mmov: rm modern rrnrn your computer and rum the nslnl
semen.
31 11 nun; Windows 3.1 or 3.1 1. make sure you use mu eonuoi panel in check the pan addresszs
and may x'cleclzd by Windmns. Verify lhnl Ihc Conrrui Pnnei pon yeuings mulch me settings
on me modem
11 you have delermmcd Ihul mere is 1101 a co.“ pun conflic1.1hen {he problem mually
i11\'ol\=~< mo linien’upl reunm ieieii confllcis.
1. Check in see if you rim another d=vice (mch as n mouse 1)! mum! and) 11m inurei -.in 1110
levcl wuh (Iv: modemu
1r _\ou uni-e delcrm‘mcd inui there is un IRQ conflici. men us: me Qulck minimum Reference
cam 10 dclermmc how in change the mo mad by- your rnoucrn
113.1 Line Problems
11m: modern win nor diui (audio! unawcri. and you have nireuuy uerennined ii is nor a com
pon conflicl. do Ihc following
A Chen me mlephune iines Make mt: 11m me ielepnone cord from me nun is firmly connzclad
m are jack in me modern Inhaled “Line ' or ‘Wall' "ii is. unphlg me cord (10mm: modem
nno conned in re n lelephom. 1mm “I1! um you use lhc eume ulephone cord mui yau mo 10
connzcl 10 in: modem) “you can hen: : dial lone whzn you pick up me phone. ihe
ieiephone line (or ouuen is me mum: of m: problem
a. Try using 3110th (zlephunc can! In cnsun il is 1101 dercflive. 11' you run cun‘i hear a dial (on:
when you pick up me phone. ine relcpnone wlle1 is bad or ymr phone line is ml! of serving.
If you do hear u dial Inn: on (b: reiepnone sci. uur you don'i heal me dial (owe when Ihe pnone
is connecled lo inc phone jack on me modem. ii my wen be a problem with [M modem.
11 lhis is the case and your inn/modern is slill under wmrnmy.conlnc1 me denlcr (oompuier
slmel wnere you purcnnsed ynur [ax/mudfln from and arrange in hi“! n repaired or replacedu e
. umwuw
Page 23
A Ayptndix T Tmublnhaon'fllg
TJJ Communication Sellings lnd Lint Nois!
miipluctd ammo-mo on
A4
1C.
To-l
Soppun Web page u
If you can connm m anolher number. hul Ihe smen display on inmmcl (gating: charlclers.
lhe cflusz IS usually on: or (we pmblems,
am. your communicauons program my be configured incumclly for the modem you an
connecung in, Check the Band rzlao p. (y, mu Bits. and Stop Bus These seuings should
malch um onne omzr compnm Also check wim lhz hos! In dewrmine if you need In
emulate n icrminnl wh=n connecling.
if nu of the selling; in me sultwarc m oomn you mlghl have a 'noisy' lelgphonc line.
Comacl your locnl telephone company to hm vhcm chzck me lint. Nodry “um um you m
using m: line [or a "mom. If [he “lopnong company technician vzrifies n good phone line.
con-m mo place of pumhnse of your fax/modzm nno amaze In have your in “paired or
replaced.
enum Technical Support
w yuu have nccm m the Worm wm= Wgh be we to visn me Zulu-ix home page ml:
hum/I“ wwoxollrixxnm
You may «no nnm m mm the updmd Modem Quesuons and Ansuels braked ul:
hllpdlwww.1n|lrix.comlmodzm-qa.l|lm
You may nlw locnu Ihe Technical Suppon phone numbers and e»mml addresses on the Tech
hnpzlln ww.whrix,mm/|echsupp.hlm
Page 19

---

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.2
Linearized                      : Yes
Create Date                     : 2001:06:20 16:42:21
Producer                        : Acrobat Distiller 4.0 for Windows
Modify Date                     : 2001:06:20 16:42:22-04:00
Page Count                      : 34

EXIF Metadata provided by EXIF.tools