Zoltrix FM-RIB3HC 16-bit ISA Bus Data/Fax/Voice Modem Card User Manual users manual

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Date Submitted	1998-06-19 00:00:00
Date Available	1998-07-29 00:00:00
Creation Date	1998-06-17 16:07:12
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J—Z~@_L
FCC ID: H4TFM-RIB3HC
Zoltrix
56,000
V. 90/K5 6 Flex
PnP H CF WinModem
with
Voice Mail & Speaker Phone @
Installation Manual
Check out the Zohrix WWW Site at
httpz/lwwwizoltrixxom
or call the Zoltrix BBS to download details on
AT Commands, S~Registers, additional driven, Manual V 1'0
and much more! 510-657-7413 June 1998
—| ZOLYITLEPSS 1 sum 259m |——
J‘] @ —:-|_
Table of Contents
Summnry
Chapter 1 Fax/Modern Installation
Introduction
Before You Start
Electro~mtic Discharge (ESD)
Safety Precautions .
Necessary Equipment
Installation Steps
Selecting the Com Port
Jumper setings
Recommended Jumper setings .
Connecting to a sound card (optional) .
Connecting to a sound card (via CD-ROM audio-in) 4
Connecting to a sound card (via Sound curds lint-fin)
Inserting the Fax/Modem...
‘@ Installing Telephone Lines
mhbbabbwwuniunn
Chapter 2 Windows 95 Driver Installation
Introduction
Windows 95 Software Setup .
Installing the Windows 95 Drivers
Windows 95(OSR2) Modem Drivers Setup,
Testing the modem driver for the Zoltrix HCF WinModem
Gtecldng tIteZollrL‘x HCF W‘mModem port settings for conflicts ,.
qoxoxo.
Chapter 3 Using the Modem
Introduction
How to Ob the Complete AT Command
Default Initialization Strings .
Customizing Your Modern Setting
Fax Sofiwure Compatibility
Using the Voice features
DOS Window Support
Issuing AT Commands
| |
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Appendix A:
Appendix B:
Appendix G:
Appendix S:
Appendix T:
—| recess
Table of Contents (Continued)
Qulck Reference
Table A-L AT Command Summary,
Table A-2. S-Register Summary“.
Regulatory Information
Important FCC Information AAAAAA
FCC Notice to the User .....
FCC Radio Frequency Interference Statement
Disclaimer
Copyright
Glossary
Communication Terms ..
Technical Speclflcatlous
Modern and Fax Specifications
Trouble Shooting
How to Use this Section
Determining What Serial Fons Are Installed llllll
Determining What Serial Ports Windows 95 Recognize
Online Technical Support ..
3 i ewes, 9:52 AM |—
J_“ @
Summary
Hardware Manual Summary
This manual offers you information on the setting up and installing of the Zoltrix
HCF W‘mMndzm. It is written for both firstvtime users as well as users who may already
have a familiarity with fax/modems or other computer peripherals.
If you are not familiar with the terminology, please refer to the Glossary in
Appendix G
Chapter 1,
Chapter 2,
Chapter 3,
Appendlx A,
@ Appendix B,
Appendix G,
Appendix St
Appendix T,
—| summvrss
“Internal Faxfllhdem Installation", provides step by step instructions on the
set up of your fax/modem. Topics include electm~static discharge (BSD),
inserting the modern, and connecting telephone lines.
" Windows llSDriverInstallan‘on", provides step by step instructions on the set
up of the modem software drivers. Topics include Windows 95 setup and the
testing of port settings for conflicts and the testing of the modern driven
"Usingthe Fax/Modem", discusses the option of controlling of the fax/modem
by customizing the rNITialiution string and includes general infon-nation on
setting up both Fax and Modem sofiware.
"Quick Reference", lists AT command and S-Register surrunxries.
"Regulatory Information", lists important FCC information @
"Glossary", lists conunon data communication terms used in this manual.
"Speeificallons", lists technical specifications oftheZoltrixHCF WinModem.
“Tmublulwarb-g", discusses possible configuration problems and solutions
with the modem.
Page 1
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J-omL
Chapter 1 Internal Emma». Installation
Chapter 1
INTERNAL FAX/MODEM INSTALLATION
1 Introduction
Congmtulations on your purchase. the Zohrlx HCF Willeitm uses Rockwell's state-
of-lhe-an HCF chipset. Host-controlled modem software performs processing of general
modan control, command sets, fax Class I, speakerphone, voicelaudiofl‘ AM, error correction,
datacompiession, and operating system interface functions Unlike the HSP approach of other
chipset manufactures, the HCF has a Digital Signal Prooeasor on the chip and does not reqiure
that the CPU perfonn the signal processing like the HS? approach,
1.1 Before You Start
If you‘ve never installed an add-in board in your computer before, please follow the
instructions in this section carefully, Read the entire section before beginning,
1.1.1 EIeetro-statle Discharge (ESD)
Someoftheoonwnents onyotnboatdnesmsifivetomlegn'dm
Mmbeforeymihandlediefathdmtyounwdtodischargemysmfic elewicitythatyw
myhavegenemod This mbedonehytouclunganyimpannedmmlswfwofyomeonpmds
chasis orbygrasving acoldwata'pipe‘lhisis oolled"grvtntding".0rotmdymirselfbefo|eyou
mkedwbowdmnotdreamic—dfiefledhagandwayfimyouhoendmhmflleflwboard,
_@ The board should be kept in the static-shielded bag anytime it is net installed in your Q.
computer, Never bring the board close to anything plastic where high levels of ESD
(Electra-Static Discharge) may exist Because BSD can even reside on the outside of the
static-shielded bag, you should never place the board on top of the bag.
Also, please read through the User‘s Manual for your computer for any precautions
that should be followed for your panicqu computer.
1.1.2 Safety Precautions
Some general safety precautions you should follow are:
1. Turn OFF the computer before you hegln. Also, turn OFF any external
devices that are connected to your computer, such as prlnters.
2. Handle the board gently by the edges. Some of the component leads under the
board have very sharp edges and may cause serious injury,
1.2 Necessary Equipment
Make sure that you have the following equipment at hand before you begin.
The antrlx HCF WlnModtm
A Pentium or faster compatible computer with an available PC] expansion slot
A modular telephone outlet and cable
A small, flat-blade screwdriver and a small pair of pliers or tweezers
A telephone set (Optional)
Shielded PC speakers or headset and Microphone (required for speaker phone)
Page 2
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Chapter 1 Internal Amman- Installation
1.3 lnstallatlon Steps
The steps to install your modem are shown in order in this section For some
steps, you may need to refer to your computer‘s User‘s Manual.
1.3.1 Selecting the COM Port
The Zalllix HCF WinMakm is PnP and can use COM ports 1 to 4 and lRQ‘s
2,3,4,5,l(l,l 1,12 & 15. This is seleeted automatically. There are no hardware jumpers or
dip switches to set Refer to Chapter 2 for the Windows sofiware installation instructions.
You may want to read the section (T2 Determining What Serials Ports Are Installed in
Your Computer) to determine if you have any available com port addresses lefi on your
computer.
13.2 Jumper settings
Before inserting the modem into the slot in the computer, you should go over the
following options to properly configure the modems iumper settings.
:I
Phon ED CON2
'@ Miami-m 3D com @
gm" JP3
jack D,"
lntunal _°
Speaker
CONl Audio Out: Connect to the Sound cards CD-ROM audio luput
CONZ Audio ln: Connect to the CD-ROM audio output
JPZ Short to enable the internal lpnker (Default)
Open to disable the internal speaker
JPJ Short It connecting speakers to the speaker jack (Default)
Open it connecting a headset to the speaker jack
JP4 Short pins 1-2 for line out level to be sent to the spenkerjack
Short pins 2-3 for speaker ont level to he sent to the speaker jack (Default)
JP4
e Denotes JPA'J pin 1 Iocatlon
Note: Short - Jumper shorting the designated pins together
Open = No jumper across the designated pins
Page 3
——| MAN~CNLP65 a a smart, imam l—
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Chapter I Internal Foe/Modern Installation
133 Recommended Jumper settings
Following are the recommended settings for various uses:
1, Passive speakers (non amplified) Use the factory default settings,
2, Active speakers (amplified) lPZ'short. JP3=short, JP4=1&2
3, Sound eard connection JP2=open, JP3=short, JP4=1&2
4. Headset JP2=short, JP3=open, JP¢=2&3
1.3.4 Connecting to a sound card (optional)
If you want the modem to share the sound cards speakers, you can use one of two
different methods, The first method needs to be done before installing the modem, while
the second method is performed when the modem is installed
13.5 Connecting to a sound card (via CD—ROM audio-in)
To control the volume of the modem use your sound cards software audio mixer or
the Win95 volume control and use the CD selection, A drawback to using this method is
that an audio CD will also be affected by the volume change intended for the modern.
l. Connect CON] to the sound cards CD-Audioin.
2. Connect the CD-ROM audio-out to CONZ with a 4 pin audio cable.
Note: Make sure that the left, rlght and ground channels from the CD-RDM
*@ connects to the proper pins on CONI and CONZ. '@’
1.3.6 Connecting to a sound card (via Sound cards line-in)
To control the volume of the modem use your sound cards software audio mixer or
the Win95 volume control and use the Line selection
1, Connect an audio cable, with a 1/8 inch stereo plug at both ends, into the
modems speaker jack.
2, Connect ther other end of the audio cable into the sound cards line-in jack.
1.3.7 Inserting the Fax/Modem
I. Turn off the power to the computer. Also, turn off any extemal devices that are
attached, such as a printer and monitor.
2. Take out the mounting screws on the back of you computer. Refer to your
computer manual if you cannot locate them.
3. Remove the computer cover. Refer to your computer manual if you cannot
determine how to remove the cover.
4. Select on empty PCI slot. You may need to remove the metal slot cover first,
using a small screwdriver.
5. Discharge any static electricity in your body by touching any bare metal surface on
the chassis of the computer and remove the modem from the statioshielded hag,
Page 4
—| mantras 4 i ewes, "Mom I—
—] MANCNLPSS 5 i swan, 10:13AM |——
@_1_
Chapter 1 Internal Fax/Modem Installation
64 Press the board firmly into the slot ensuring that the gold tabs on the fax/modern
are aligned with the connectors in the slot
7. Insert the screw and tighten slightlyt Check to ensure that the telephone jacks in
the back of the modem are unobstructed. If so, then tighten the screw securely,
8. Replace the computer cover.
1.3.8 Installlng Telephone Lines
The Fax/Modem has two modular telephone jacks on the back of the modem, You
will need to connect your Fax/Modem to the wall outlet via a modular telephone oord,
If your wall outlet is not a modular type, you can purchase an inexpensive converter
at most electronics or phone stores, It is suggested that you connect your modem to a
"dedicated line". A dedicated line is a regular phone line that does not go through a
switchboard, PBX, etc“.
You can also connect a telephone set to your modem, enabling you to use the phone
when the modem is not in use, The modem can also be used as an autodialer with your
telephone set, It is reoomrnended that you use a single line phone outlet (R11 1), However,
you can use a two-line (RJIA) phone line, but the modem will only work on the first line
using the center pair ofwirest
Line
Phon D
EDD
To connect the telephone line to the modem follow these steps:
1. Insert one end of the phone line into the jack on the modern labeled Llne or
Wall,
2. Insert the other end of the phone line into the phone jack, (usually located on the
wall).
If you wish to use a phone in conjunction with your modem, please follow
these steps:
I. Insert the line from the phone into the modem jack labeled Phone
2. Make sure that the other end of the phone line is connected to the telephone
Page 5
J in
Chapter 2 Windows 95 Driver Install-lion
Chapter 2
Windows 95 DRIVER INSTALLATION
2 Introduction
The Zoltn'xllCF WinModm is designed to operate in Windows 95 only, in
addition, the Zoltrix HCF W‘urMo-im complete solution allows the modern (0 be
upgraded with enhancements and features through software upgrades rather than a chip
change or a board swap. The Zolter ”CF WiuModun may be upgraded with features and
protocols as they become available from Rockwell, the chipset manufacturer. At the time
of this writing. it supports both V490 and K56Flex to provide maximum compatibility.
2.1 Windows 95 Software Setup
To setup the Zoltrix HCF WinMadem, you must oomplete the following installation
procedure:
2.1.1 Installing the Windows 95 Drivers
I, 5th Windows 95. As soon as Windows 95 starts you will see a screen similar to the
following:
Note: If you do not see the following screen, you my have the OSRZ version of
@ Win95. Refer to the Instructions following In section 2.1.2 for Windows 95 @
(OSRZ) installion Instructions.
How ”mum.“ i want
button
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Chapter) Windows 95 Driver Installation
This will bring up a screen similar to the following:
m rmmlnl '
34 Insert the Zola-ix HCF thModm setup diskette into drive A:
If you have the Zoltfix COMMUNICATIONS CDROM, insert the CD-ROM into
your CD-ROM drive and select D:\
Note: Replace D with the drlve letter of your CD-ROM drive if necessary
4. Click the button to start copying the files.
5. You will then see the modem device and wave device found and the drivers will be
automatically installed.
6A Afier all the files are copied the installation of the Driver is complete Follow any
onscreen instructions such as the following:
2.1.2 Windows 95 (OSRZ) Modem Driver Setup
1, Start Windows 954 As soon as Windows 95 starts you will see a screen similar to the
following:
m. [H W mm” M ml
——| MAN-CNZJ’GS 7 swan new |—
Chapter} Windows 95 Drlm Illsllllldoll
2, Click on the — button
If you did have the driver disk in the drive, you will see a screen similar to the
following:
Hmm nu”, nu,” w m
3!
Ql
3. Click on the _ button to oomplete the modem driver installation,
If you did not have the driver disk in the drive, you will see a screen similar to the
@ “mm“, $~
4. Either insert the driver disk now and click on the back button to go back to step 2
or
Page 3
_7 "mm ° @ mm F
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Chapter 2 Windows 95 Driver Installation
Click on the Other Locations button to bring up a screen similar to the following:
minrwtmim mun
Sr Click on the Browse button and then select the correct drive and directory containing
the Win9$ driver and then click on the OK button,
Note: Th button will be gnyed out until you find a dlrettory that
lctnllly wntalns a modem driver.
Aficr Clicking on OK ifyon do not see a screen similar to the following, the location
does not contain the oorrect driver:
Hmluh m m Mum in:
so Click on the _ button to complete the modem driver installation.
lfthe following screen is displayed, Click on OK and once again select the correct
drive and directory that contains the modem driver to oomplete the driver installation
Page 9
——| more?“ 9 sum, 9:52 AM I—
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Chapm- 1 We)” 95 Driver Inmllcdan
2.1.3 Testlng the modem driver for the bIm'x HCF WinModem
After installing the software drivers and restarting Windows 95, use the following
procedure to verify that the Zoltrlx HCF WllMudem is working.
f,»
I. Double click on the ‘ ICON in the Control Panel
Modem
2. Click on the fi tab,
This will bring up a sereen similar to the following:
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nu»..- nlzr as: Duh-W“
3. Click on the pen the Rockwell HCF 56K Data Fax Modem is assigned to (as
indicated in the prevlons pletnre).
4, Click on the _ button to allow Windows 95 to query the modem.
Windows 95 will give you a short report on the status. If Windows 95 reports:
5 DpenCclmm
F____
You need to verify that the port settings of the HCF Modem is not conflicting with
any other devices.
Page I0
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Chapter 2 William 95 Driver Influlllliwl
2.1.4 Checldng the HCF WlnModem port settings [or conflicts
1, Double click on the g ICON in the Control PaneL
This will bring up the following screen:
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Clupm 1 Window: Q5 Brim Installation
3. Double Click on @ Modem (IS Indlmed on the next picture)
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4, Click on Rockwell HCF 56K Dan Fax Speakerphone PCl Modem
5, Click on the - button, “Q
Page 12
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Clupln 2 William 95 Driwr Insulllllou
This will bring up the screen similar (0 the following:
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a} Click on finch
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Chapter I Wlnlows 95 Driver Installation
This will bring up the following screen:
muwvumr mm mm .. w mummy” “1mm rr
,_—_
walnwm-u- Bis-M7
74 Click on the box next to Use automatic setting: to deselect the check mark (as
Indicated on the next plnure),
Page 14
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If you wish to change the pen address that the modem is using, Click on the arrow to
the right ofBuic configuration 0 and select the configuration that matches the port
address you wish to user
9, You cannot change the Interrupt the modem is using as this is selected by the
motherboard BIOS. If you need to change the setting, refer to your motherboard
BIOS manual for information on changing the [RQ used by the PCI device.
Note: Make sure that the infomutlon displayed In the Conflict lnl’orlnatlon
window says "No devices are eonl'lletlng".
1 IA Click the - button to exit the lemma Window.
This will bring up the following screen:
12. Click on Yes if you are sure you want to make the change
I}. Click on Close to exit the System Properties Window.
Page 15
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Chapter 3 Using the Modem
Chapter 3
Using the Modem
3.1 Introduction
The Zalrn‘x IICF thModm can be used to transfer or receive data files, send and
receive faxes to and from any [TU-T Group 111 fax machine or fax card, as an automated voice
answering machine and afull duplex weaker phone. All of these functions require different
types of commands to be sent to the modem to perform either function. This is done
automatically by your sofiware or manually through conunands issued via your keyboard.
Some advanoed features may require that you issue the commands manually. This
process is explained in the remainder of this chapter.
3.1.1 How to Obtain the Complete AT Commands
The complete detailed descriptions of all the AT commands are not provided in this
manual. You may obtain a complete listing of the commands from the World Wide Web at:
http:llwww.zoltrlx.wm/modem.htm
@ 3.1.1 Default Inltlallzatlon Strlngs
Your modem has been preset at the factory to optimize its performance. These factory
programmed defaults allow the modem to achieve the best possible connection under the
worst of telephone line conditions. This is done by programming the modem with a set of
instructions called the "lNlT (short for initialization) String".
The lNlT string instructs the modem how to execute each communication session
including implementing or not implementing error correction and data compression during
the session. The factory default INIT string stored in the modem is as follows:
AT&F&CI&D2
ll' the program that you are using allows the entry or editing of an [NT string, consider
entering AT&F&C 1 &D2. However, you should notetheoriginal lNlT string in case you need
to set it back to the programs default settings.
Page 16
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Chapter 3 Using the Modem
3.1.3 Customizing Your Modem Settings
If you want to custom configure your stored profiles, we suggest that you always use
AT&F&C1&D2 as the firstpart of your customized lNlT string and add other settings to the
end. For example, if you wish to change the duration of the dial tone to SSms by adding an
S] l option to your string, the resulting string would be as follows:
AT&F&CI bDZSl l=55
Notice that AT&F&CI&D2 is the first part of the string and the new option 51 1=55 has
been appended to the end of the string.
Nan: lftlte nwdent’s performance surfers alter the settings have been modified, issue
AT&F&CI&DI&W to the modem. This will instruct the Modem to restore the
default but string and store it in the ntodans N. V. Rant (Permanent memory} If
your model does not support the N. K Rain , change the INIT string to the default
string.
3.1.4 Fax Software Compatibility
The Zoltrix ”CF WinModem supports Class 1 fax sofiware. lfthere is a listing of fax!
modems to select from and this modem is not listed, select ageneric classI . If a initialization
string is required you can use the Default Initialization String found in section 3,1.2.
‘@ 3.1.5 Using the Voice Features
The Zoltrix HCF WinModm can also be used as a voice answering machine and a full
duplex speaker phone, when used with the supplied Fax/DataNoice software.
For more information on how to use the answering machine feature and the speaker
phone feature of the modem, refer to the soitware manual and/or on»|ine help.
3.1.6 DOS Window Support
11|e Zoltrt‘xHCF WinModm is designed specifically for use with Windows 95 and will
not opente in other operating systems such as DOS, but will operate in a DOS window using
communication programs or online games that can be run in a Windows 95 DOS window, The
Corn Port and “10 will be mapped for use in the DOS window. The "(Q will be different than
the actual IRQ used by the card.
To view the settings used for the modem in a DOS Window, use the follom‘ng instructions:
1. Double click on the g ICON in the Control Panel.
' System
2. Click on the hon
Page 11
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Chapter! Using the Modem
This will bring up the following screen:
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Chapter J Uslng (In Modern
4. Click on Rockwell HCF 56K Data Fax Speakerphone PC] Modem
5, Click on the — button,
This will bring up the screen similar to the following:
6. Click on the "tab.
Page 19
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Chaplet] Using the Modem
This will bring up the following screen:
7 mum an inn»
As you can see from the example above, the modem is set to use COM! with a base
address of03e8 using IRQ4A These valuesareselected automatically by the TurboCom driver
and cannot be modified Use the settings displayed on this screen for your DOS based
communication oronline game. If you alsoneed lo modifythe l'Nl‘l‘ string used by the program
try one of the following:
AT&F&CI &D2W2
or
AT&F&CI&DZ
3.2. Issuing AT Commands
If you would like to learn more about how to control your modem directly with the use
of AT commands, refer to the following web page:
Ilttpzllwwwzoltrlxmomlusemodemhnn
Page 20
—| MAM-cHlPSE 20 i m,1oz14m (—
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Appendix A Quiet 14mm
Table A-1. AT Comm-Id Summlry
Comm-nu Tm. Del-uh
A/ Re-execuleCommnnd none
ATA Answer none
ATDll Dill T
- ATE Command Echo I
ATHn Switch-Hook Comm] none
A11n Identificalion rim
' Ami SmkerVolllme I
' ATMII SpeakerConml l
no" Relnm To The on-line Slate none
‘ ATP s:- Pulse Dial IS Default none
- ATQn ResulICodc Display a
ATSn? Railing s Regisms none
ATSn-x Wriiing To s Regina: none
- Am Set Tone Dill IS Deftult mom
- ATVn ResuIlCode lel(Me:ugeCDmrol) l
- ATWll Negoiinion ngtsxkzponing o
- ATXn Emailed Result Codcs 4
ATZn mu! none
- AT&C1| DCD Opliovl o
- AT&Dn DTR Option 0
AT&F Riesm Fncwry Configumion none
- AT&Cm SelGurd Tone o
* AT&P|1 Dial Pulse Rllio 0 (US) @
Amv ViewAcfive Profile me
AT&W0 sum Um Profile none
~ A‘I‘AEn Enable/Dianne Auto Remin l
- Command tmlng my be mm In one um profllu wlth m flaw comm-id.
Table A-2 Svkegmu Summlry
Reglner Tllle beta-in
' so Number fillings fill Auto-Answer o
51 Ring Coumler o
' s: Bap: Chnum 43
53 Clm'age Return Character 13
54 Line Feed Channel 10
55 Back Space Clumur x
' so WaitFm' Blind Billing z
' s7 WaitFmCan'ierAfichinl so
' sx Pause Time Fm Din! Delay 2
' SlO Losl Cam'er To Hing Up Delay 14
' s1 l DTMF Tm Damion 95
- su BupePrmnptDehy so
sz9 Flush Dill ModifiaTime 0
~ Register "1... mly be mm lr. one ortwo nur pmfllu with IM Auw comm-ml.
Page 2]
7 APPDX_AP65 21 i sum. sum |——
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Appendix B Regulatory
Important F.C.C. Information
This product will be connected to the public telephone network. This network is
regulated by the Federal Communications Commission (FCC).
All F.C.C rules must be followed in the use of this product.
F.C.C. Notice to the User
1. 11mm. you must provide the following data to your telephone utility
company (telco):
(a) Notice of the intention to install or pemianently remove an FCC Part
68-registered device or system, and the ‘F.C.C. registration number.
' (b) The Ringer Equivalence Number (R.B.N., see device label). Note that if
several devices are connected on the same line, the sum of the R.E.N. values
must not add up to more than 5.0 (A or B). This R.E.N. figure is important
to your Telco.
" (c) The USOC jack type to he provided by the telco. Typically these may
be RJl 1C for single lines, or RJZIX for multi
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