Zte Telstra T54 Users Manual

Telstra T54 - User Manual T54_EN Free User Guide for ZTE Mobile Phone, Manual - page4

2015-08-20

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Telstra T54
Rugged Mobile Phone
User Manual

1

PC Software Requirements
Join Me PC Software included supports Microsoft Windows 7, Vista (32 and 64 bit), XP with Service Pack 2 & 3. A
limited version of Join Me is supplied that supports MAC OS 10.5, 10.6
ZTE cannot guarantee that third party hardware or software is compatible with this product.

Warnings and Safety Notices
Please read all the safety notices before using this device.
Do not use the phone near fuel or chemicals or in any prescribed area such as service stations and refineries.
Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as
your mobile phone and accessories.

Copyright © 2010 ZTE Corporation All rights reserved.
1st Edition February 2011
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE
Corporation.
ZTE Corporation operates a policy of continuous development. ZTE Corporation reserves the right to make
changes and improvements to any of the products described in this document without prior notice.

Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting
from or arising out of or in connection with using this product, whether or not ZTE had been advised, knew or
should have known the possibility of such damages. The user should refer to the enclosed warranty card for
full warranty and service information.

2

Contents
Liquid Damage - Important Note............................................................................................................................ 4
RF Safety Information .............................................................................................................................................. 5
Handset Overview..................................................................................................................................................... 6
Information Bar Icons............................................................................................................................................... 8
Menu Quick Reference Guide................................................................................................................................... 9

1

Getting Started.......................................................................................................................... 12
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
1.10
1.11
1.12
1.13

2

Insert the (U)SIM Card........................................................................................................... 12
Insert the battery .................................................................................................................. 13
Installing Additional Memory (Optional)............................................................................ 14
How to switch the phone On or Off..................................................................................... 15
How do I connect the charger?............................................................................................ 15
Tips about charging and battery life................................................................................... 16
How do I set the time and date?.......................................................................................... 16
How do I lock or unlock the keypad? .................................................................................. 16
How to make a voice call...................................................................................................... 17
How to answer an incoming call......................................................................................... 17
How to send a Text Message (SMS)..................................................................................... 17
How to navigate the Menu .................................................................................................. 18
Call Features Summary ........................................................................................................ 19

Contacts..................................................................................................................................... 21

3

Messages and Emails ............................................................................................................... 23
3.1
3.2
3.3
3.4

How to send a Text Message (SMS)..................................................................................... 23
How to view a received Text Message (SMS)...................................................................... 23
How to use Predictive Text ................................................................................................... 24
How to add words to the built in Dictionary (My Words) ................................................. 25
3

3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13

Special Characters and SMS Message Length ................................................................... 25
How to send a Multimedia Message (MMS)....................................................................... 26
How to receive a Multimedia Message (MMS)................................................................... 26
WAP Push Messages.............................................................................................................. 27
How to send an Email........................................................................................................... 27
How to retrieve an Email ...................................................................................................... 28
How to set up automatic Email Retrieval........................................................................... 28
What are User Folders? ......................................................................................................... 28
How to create a new Mailbox .............................................................................................. 29

4

Handset Features & Applications ............................................................................................ 30

5

Installing the Join Me Computer suite.................................................................................... 34

6

Troubleshooting, Technical and Warranty Information ....................................................... 35
6.1
6.2
6.3
6.4
6.5
6.6

Troubleshooting and FAQ’s .................................................................................................. 35
Error Messages....................................................................................................................... 37
Technical Parameters............................................................................................................ 38
Support Information ............................................................................................................. 39
Warranty Information .......................................................................................................... 39
Pre-Paid Devices are Network Locked ................................................................................. 39

Liquid Damage - Important Note
Your ruggedised handset is compliant with the IP54 Standard which gives limited protection from dust
and liquid ingress. It is not waterproof and should never be immersed in any liquid. The handset
contains liquid detecting stickers and any liquid damage will void your warranty. To ensure continued
protection against liquid damage the battery cover, antenna port and USB port cover must be securely
closed.
4

RF Safety Information
The handset has an internal antenna located at the top of the phone. For optimum performance with
minimum power consumption do not cover the antenna area with your hand. Hold the handset
between thumb and finger in the middle of the device. Covering the antenna affects call quality, may
cause the handset to operate at higher power level than needed, and may shorten talk and idle times.

Radio Frequency Energy
The handset is a low-power radio transmitter and receiver. When switched on it intermittently
transmits radio frequency (RF) energy (radio waves). The transmit power level is optimized for best
performance and automatically reduces when there is good quality reception. Maximum power is
only used at the edge of network coverage so under most circumstances the power output is very low.
Under poor network conditions the phone transmits at a higher power, may get hot and have a
significantly shorter battery life.

Declaration of Conformity - SAR (Specific Absorption Rate)
We declare that the product(s) detailed in this manual, and in combination with our accessories,
conform with the essential requirements of The Radio Communications Standard (Electro-magnetic
Radiation Human Exposure) 2003 and the Australian Communications and Media Authority Section
376 of the Telecommunications Act 1997.
The highest SAR value recorded is 0. 539 W/Kg at GSM 900 MHz.

5

N14945

Handset Overview
Earpiece

Front camera
Display

Left & Right Soft Keys
Performs the function
shown on the display.

Power / End Key
Hold down to power On
or Off.
Press to End a call.

Call Key
Call a number, answer a call,
show Call History.

C Key
Step back in menus.
Clear text.

* Key
Lock / Unlock the keypad.
Access text symbols.
Insert a Pause or Wait
command.

# Key
Switch to Meeting Mode.
Change text modes.
Microphone
6

Handset Overview

Antenna Port
Speaker

Camera

USB, Headphones

Volume

Camera Key

& Charging Port
Cover lock

Left

Rear
7

Right

Information Bar Icons

3G Signal Strength

Battery Level Indicator

GSM Signal Strength

Alarm is set

Signal Strength of the EDGE Network

Missed Call

New SMS Message

Missed Video Call

Message Memory is Full

Bluetooth ON

New MMS Message

Silent Mode

CTM

Vibrate mode enabled

New E-mail

Call Forward is Active

Headset and Vibrate Mode

Data channel available (GPRS)

New Wap Push Message

Data channel active (PDP)

Headset Mode

Roaming

GPS

High Speed (HSDPA) data

8

Menu Quick Reference Guide

9

Menu Quick Reference Guide Continued…

10

Menu Quick Reference Guide Continued…

11

1
1.1

Getting Started

Insert the (U)SIM Card

The (U)SIM card (UMTS Subscriber Interface Module) is the small plastic smart-card with gold contacts.
It holds account and contact information and can be used to store text messages. It can be moved
between different phones if required.
The (U)SIM card must be inserted before use.


Insert the (U)SIM card with the gold contacts facing down and the bevelled edge on the top right
as shown. Carefully slide it into the housing observing the correct orientation.

If your handset displays:
Enter Handset unlock code

The default code is 0000

Enter (U)SIM PIN Code

Enter the PIN supplied with your SIM card

No (U)SIM detected

Check the SIM is inserted correctly.

Enter PUK code

Contact your Service Provider
12

Insert the battery

1.2
1.
2.
3.
4.

Rotate the locking screw to the right to unlock the battery cover.
Open the battery cover using the thumb notches on the bottom on the cover.
Insert the battery as shown with the contacts located against the gold springs.
Press the battery down flush into the case

5.
6.

Line the battery cover up correctly, close the case and engage the locking screw.
It is important to keep the battery cover, antenna port and USB port cover properly closed
to maintain IP54 protection from liquid and dust.
13

1.3

Installing Additional Memory (Optional)

Handset memory can be increased by inserting a microSD™ card up to 16GB.
microSD™ cards up to 2GB are supported (FAT 16 format).
microSDHC™ (high capacity) cards up to 16GB are supported (FAT 32 format).
Class 4 Memory cards are required.






Open the back cover, locate the memory card holder, slide and lift to open
Insert the memory card as shown with the gold contacts facing down
Close the card holder and make sure the card is correctly aligned.
With the microSD™ card inserted the default storage location (for photos etc) is the External
Memory. See Menu > Settings > arrow right ► to Handset > Download location to change if
required.
 Go to Menu > My Files > arrow right ► to Memory Card to access the stored files
 Connect the handset to your computer using the USB lead supplied to transfer files to and from the
memory card.
14

1.4

How to switch the phone On or Off

Press and hold the red key
for two seconds to switch the phone ON or OFF.
Enter (U)SIM PIN code – supplied with your (U)SIM card. The start up screen below is referred to
throughout the manual as the Idle Screen:

The Information bar

The Idle Screen:

1.5

How do I connect the charger?

Charge before initial use. The plug and socket are keyed so they will only fit together one way.
Do NOT use excessive force which may damage the USB port.
 Physical damage to the USB port is NOT covered by warranty.
 The phone can also be charged by connecting it to a
computer using the USB lead supplied.
 A sound is played when the charger or USB cable is
inserted into the handset.
 If the phone is off after charging long press the red
End Key to switch it back on.
15

1.6

Tips about charging and battery life

 Only use the AC charger and USB lead supplied.
 Insert the charger lead carefully with the plug and socket aligned correctly.
 Normal charge time is 3-4 hours. Do not leave on charge for more than 24hrs.
 If you are not using the phone for long periods, remove the battery.
 Charge the battery between 0°C~45°C. Charge the battery promptly when flat.
 With poor network conditions (less than 2 bars) battery life is reduced.
 To maximize battery life turn off Bluetooth when not in use and limit multimedia functions.
 Battery life is improved after a few charge / discharge cycles.
 The phone can be charged in the ON or OFF state: When OFF the message “Charging battery…” is
displayed. When switched ON the battery icon animates until fully charged.
 If charging in the OFF state turn the phone ON by long pressing the red

1.7

End key.

How do I set the time and date?

The time and date is set automatically from the network. It takes a few seconds to update when the
phone is first switched on. Select 12 or 24 hr format in the Network Time menu. To manually set the
time it is necessary to switch Network Time off: Menu > Settings > Handset > Network Time > Status >
Off then set the time and date manually: Menu > Settings > Handset > Time and Date.

1.8

How do I lock or unlock the keypad?

Manual keylock: Long press the * key then press the Right Soft Key to lock or unlock the handset. Auto
keylock: Menu > Settings > Handset > Keylock

16

How to make a voice call

1.9

 Enter the number on the keypad and press the green

key to make the call.

 Press OK to activate Speaker (Handsfree) mode
 Press the red key

1.10

to end the call.

How to answer an incoming call

 Press the green key
 Press the red key

or OK to answer the call, OK to activate Speaker (Handsfree) mode.
or Reject to end the call.

If Voicemail is active pressing Reject forwards the call to Voicemail.

1.11

How to send a Text Message (SMS)

 Press the Right Arrow ► for Messages
 Press OK for New message. Press OK for Text message
 Enter the phone number directly or press OK to select from Contacts (Cont.)
 Select the Contact then press OK for Done. The Contact number is displayed, press OK
 Press the Down Arrow ▼ once to move the cursor into the text field
 Type the message using the letter keys on the keypad (see Chapter 6 on Texting)
 Press the OK to send the message.

17

1.12

How to navigate the Menu

The Main Menu is a grid of icons that are used to access key features on the phone.
From the Idle Screen press OK to access the Main Menu. Use the Arrow Keys ▲▼◄► to move the
cursor or press the corresponding number key as shown on the grid below.
Eg Menu > 5 = Messages
The icons are described at the bottom of the screen.

OK

Icon description

Shortcuts

From the idle screen the Arrow Keys launch the default Shortcuts as shown:
My Place
Email

Messages
Contacts

|To change default shortcuts:
Menu > Settings > arrow right ► to Handset > Shortcut keys
18

1.13

Call Features Summary

Check the table below to quickly find the Call Feature you require:
Function
Any key to answer

Description

Menu Selection

Enable any key to answer for an

Menu > Settings > arrow

incoming call.

right to Call > Any key to
answer

Call a Contact

Access your Contacts list and dial

Left Soft Key > Scroll up or

directly from your chosen Contact.

down to chose a Contact >

Call Barring

Restrict various categories of

Menu > Settings > arrow

incoming or outgoing calls.

right to Call > Call barring

Call Divert

Divert incoming calls to another

Menu > Settings > arrow

Call Key

Call Waiting

number.

right to Call > Call divert

If you are already on the phone you

Menu > Settings > arrow

hear pips to indicate another

right to Call > Call waiting

incoming call. Press Options to switch
between the two callers.
Last number redial

Press the Green Call Key to bring up
the Call History list.
Press again to dial the first number in
the list.
19

Call Key

, Call Key

Function

Description

Menu Selection

Missed Calls Alert

Hear an alert tone at your specified

Menu > Settings > tab right

interval to remind you of a missed

to Handset > Missed calls

call.

alert

Show or hide your number when

Menu > Settings > arrow

making calls.

right to Call > Send my

Send my number

Set Speed Dial

Set your Contacts to be called directly
from the idle screen.

Speed Dial Call

number
Menu > Contacts > Select
the Contact > Options >
Scroll down > Speed Dial

Press and hold the corresponding key

From the idle screen press

on the number pad to quickly call a

and hold a number key.

Speed Dial Contact.
Voice Call
Volume

Enter the number on the keypad and

Enter the number,

press the Green Call Key.

Press

Use the side volume keys to adjust

During a call press the

the volume during a call

side keys for Volume

20

.

to End the call

2

Contacts

There are some numbers that you may want to call again and again so it makes sense to add
these to your Contacts. You can then access these numbers quickly and easily and add special
features such as Speed Dialling a dedicated Ringtone and Photo.
Function

Description

Menu Selection

Add a Contact

Access your All Calls list and create a

Press the Call Key

from a received

new Contact from an incoming call

Select the call record > Press

call

record

the Right Soft Key to Save.

Add a Contact

Go to your Inbox and select the

Menu > Messages > Inbox >

from an SMS

required SMS. Highlight the

OK to view the SMS >

embedded number or object then

Options > Use highlighted

select ‘Use highlighted object’ from

item > New contact.

>

the Options menu
Copy Contacts

Insert the SIM card. Copy Contacts

Press the Down Arrow for

from a SIM card

from the SIM into the handset.

Contacts > Right Arrow for
(U)SIM > Options > Copy >
Copy all > OK > Yes

Enter a new

Enter the number on the keypad and

Number Entry > Left Soft

Contact

press the left soft key to Save

Key > Follow the prompts

21

Function

Description

Menu Selection

Insert a Pause or

‘P’ inserts a 3 seconds delay.

When dialling manually

Wait character

‘W’ waits indefinitely until you enter the

press the * key three times

while dialling

next character.

Used to dial internal extension
numbers or for phone banking type
applications.

for a Pause or four times for
a Wait. ‘P’ and ‘W’ can also
be saved in Contact
numbers.

Search your

Search Contacts to find a particular

Press the Down Arrow for

Contacts

person. Scroll or use the letters on the

Contacts > Scroll down or

number pad e.g. press 5 for ‘J’

press a letter key to search

Set a unique

Add a dedicated image and a

Menu > Contacts > Select

Ringtone or image

ringtone to a Contact. The Contact

the Contact (stored on the

to a Contact

must be stored in the handset

handset) > View > Edit >

memory (see Copy Contacts from SIM

Options > Add ring and

above)

photo > Select then Add >
Navigate to the folder >
Save > Save.

22

3
3.1

Messages and Emails

How to send a Text Message (SMS)

Press the Right arrow ► for Messages or
Menu > Messages > New message > Text message
 Press the OK Key to Add a Contact or enter the number manually.
 Scroll to the chosen contact and press OK twice (once to select and once to confirm)
 Press the Down Arrow to move into the text field
 The default text mode is abc indicated by abc in the top right corner of the display
 Enter text by pressing the corresponding multi tap keys for each letter. Press the key once for the 1st
letter shown on the keys, twice for the 2nd letter etc.
 Press the # key to toggle between En (Predictive text), ABC, abc and 123 text modes.
 When completed press the OK Key to Send the message.

3.2

How to view a received Text Message (SMS)

 The envelope icon
on the information bar indicates a new SMS message. The message alert
tone and vibrate activate depending on the current profile setting. Press OK to view.
 The envelope icon will clear once all unread messages have been viewed.
 Navigate to the Inbox (Menu > Messages > Inbox > OK) to view received messages. Scroll to the
desired message and press OK to View.

23

3.3

How to use Predictive Text

Predictive text allows words to be entered more efficiently using a single key press for each letter, as
opposed to multiple key presses in multi-tap text mode. Compare how to write the word ‘the’:
Traditional multi-tap text mode (ABC, abc)














Predictive Text Mode (En)

Press 8 (tuv) once to select ‘t’

Press 8 once for ‘t’

Press 4 (ghi) twice to select ‘h’

Press 4 once for ‘h’

Press 3 (def) twice to select ‘e’

Press 3 once for ‘e’

The default text mode is abc indicated by abc in the top right corner of the display.
Press the # key to toggle between different modes En, ABC, abc and 123
If you change the default mode the handset will remember your last setting.
Predictive text uses a built-in dictionary to generate words from the letters pressed.
When a word is highlighted press the # key to raise the case. Eg. dave > Dave > DAVE
Use the ▲▼keys to choose from available words and press OK to confirm or choose Spell Word? to
insert a new word and save to My Words. Unknown words default to Spell Word?
In Multi-tap modes (ABC, abc) if the next letter is on the same key, wait until the cursor appears or
press the Right arrow ►to move the cursor on.
To insert a space press the 0 key. To delete letters press the C key.
Press the 1 key for common punctuation marks. Press the * key for special characters.
ABC, abc are multi-tap modes. Press the key once for the 1st letter, twice for the 2nd letter etc.
In text input screens (eg SMS, MMS and Email) you can add your own words to the built-in
Dictionary which is called My Words.
Press the Options key to access My Words to Add new words to the available lists
24

3.4






How to add words to the built in Dictionary (My Words)

From predictive text mode enter words directly by choosing Spell Word?
From the text entry screen press the Options key and select My Words
The first time you use My Words press OK to Add a new word
Type the new word using the ABC, abc or 123 modes then press OK to Save it
In My Words you can press the Options key to Edit, Delete or Delete all words.

3.5

Special Characters and SMS Message Length
SMS Message count

Number of characters

€\│
[]{}
…

Each time one of these symbols is used 1 standard SMS character is transmitted.
This symbol is not part of the standard SMS character set. Each time one of these
symbols is used the entire message is converted to Unicode. The maximum number
of Unicode characters per SMS is 70.

25

3.6

How to send a Multimedia Message (MMS)

Use a Multimedia Message to send pictures, music or video files.
You can also send an MMS directly to an Email address.
Menu > Messages > New message > Multimedia message







Enter the phone number, email or press OK for Contacts
Press the down arrow ▼to enter the subject field (if required)
Press the down arrow ▼to enter the main message body
From the text area press OK to Insert an Image, Audio or Video file
Browse the folders to select the required file. Press OK
When finished press the Left Soft Key > Options to Send
Each ‘page’ can only contain text, an image and an audio file, or text and a video file. To add
more files, select Options to add a new page.

3.7

How to receive a Multimedia Message (MMS)

Menu > Messages > Inbox
 When receiving an MMS you get a standard message alert. Press OK to View.
 Press Options to Retrieve to download the message attachment.
 When the attachment has downloaded press the Left Soft Key for Options.
 Choose Use Highlighted Item to Save the file into My Files

26

3.8

WAP Push Messages

Menu > Messages > Settings > MMS Settings > Push Message – Accept or Reject
A WAP push message is a formatted SMS that displays a message to the user, giving the option of
connecting directly to a website using the browser.
 WAP Push Messages are indicated by the
icon on the main display
 Use the Browser to view Push Messages. Set to Reject to disable Push Messages.

3.9

How to send an Email

Menu > Messages > tab right to Email > Settings > Mailbox Settings > Edit
 The default Email client is configured for Telstra
 Add your username, password and My Email address
 The username and email address should be the full address: username@domain.com
 See 3.13 How to Create a new Mailbox to Add alternate providers (e.g. internet based mail)
Sending an Email
Menu > Messages > arrow right ► to Email > New Email
 Enter the sender address e.g. username@domain.com
 Press the down arrow ▼ to access the Copy To Field
 Press the down arrow ▼ to access the Subject Field
 Press the down arrow ▼ to enter the Text Field
 Press OK to Insert attachments if required
 Browse to the appropriate folder to add the attachment
 When you are finished press the Left Soft Key > Options to Send.

27

3.10

How to retrieve an Email

Configure the Email Client with your personal settings to enable Emails.
Menu > Messages > arrow right ► to Email > Settings > Mailbox Settings > Edit
 The default Email client is configured for your service provider
 Add your username, password and My Email address
 The username should be the full address: username@domain.com
 It is possible to Add other providers under Mailbox Settings
 Configure the POP Server details, SSL settings, IP Address etc. by reference to the other provider.
 Menu > Messages > arrow right ► to Email > Inbox > Options > Retrieve
 New Email messages are delivered to the handset

3.11

How to set up automatic Email Retrieval

Menu > Messages > arrow right ► to Email > Settings > Automatic Retrieval
Set your required polling time interval to check the server for new Email messages.

3.12

What are User Folders?

User folders can be used to file your incoming SMS, MMS and Email messages
 Menu > Messages or Email > Inbox > Options > Move to user folder
 Menu > Messages or Email > User folders to view the contents
 Rename your folders if required e.g. Work, Personal etc.

28

3.13

How to create a new Mailbox

Create a new Mailbox to set up alternate Email providers:
Menu > Email > Scroll down to Settings > Mailbox Settings > Add
Complete all the required fields for your service provider:
The fields in bold should not be changed as they are linked to your phone service provider.
Mailbox name

Eg. My ISP

Save to server?

Mail Type

IMAP4 or POP3

Automatic Signature

Option for POP only
Optional

E-mail address

username@isp.com

Signature

Optional, your name

User Name

username@isp.com

Sending options

Foreground sending

Password

Xxxxxx

Mail to retrieve

Optional

Outgoing server

mail.bigpond.com

Display Name

Name eg John

Outgoing port

25

SSL Type

Check with your ISP

Incoming server

Check with your ISP

SMTP Authentication

Check with your ISP

Incoming port

Check with your ISP

APN

Telstra Internet

Consult your email provider for these settings to make sure everything is set correctly.

29

4

Handset Features & Applications

Function

Description

Menu Selection

Alarms

Set and edit Alarms

Menu > Tools > Alarm > Add (or View)

Backlighting

Set the backlighting timers

Menu > Settings > Backlight timers

Bluetooth

Switch on, Search and Connect
to compatible devices nearby.
Used for File transfer, wireless
headsets and car kits

Menu > Tools > Bluetooth > Bluetooth
manager

Brightness

Change the display brightness

Menu > Settings > Display Brightness

Calculator

Apply basic maths calculations

Menu > Tools > Calculator

Calendar

View and set calendar events

Menu > Tools > Calendar > Add

Call Logs

View all your incoming and
outgoing calls history

Menu > Calls
Shortcut: Press the Call Key

Camera

Long press the Camera Key

Menu > Multimedia > Camera

CTM

Cellular Text Modem to use a TTY
device for people with impaired
sight or hearing

Menu > Settings > arrow right to

Access the Currency Converter
function

Menu > Tools > Currency Conversion

Currency
Conversion

30

Handset > CTM

Function

Description

Menu Selection

Download
location

Sets the default storage when
using a memory card.

Menu > Settings > arrow right to
Handset > Download location

File Manager

Access and manage your files

Menu > My Files

FM Radio

You need to insert your
headphones for the FM radio

Menu > Multimedia > FM radio

Games & Apps

Access the Games and
Applications area.

Menu > Games & Apps

GPS

Receive a GPS Location fix

Menu > Tools > GPS > GPS Location
GPS requires a clear view of the sky.

Greeting

Displayed during start up

Menu > Settings > Greeting

Keylock

Automatically lock the keypad or
hold * Lock / Unlock

Menu > Settings > arrow right to

Keypad Light

Set the Keypad Backlighting

Menu > Settings > Keypad Backlighting

Keypad sounds

Control the keytones

Menu > Profiles > Edit > Keypad sounds

Keypad Volume

Control the keypad volume

Menu > Profiles > Edit > Keypad volume

Lock Code

Change the Handset Lock code
(This protects the Handset)

Menu > Settings > arrow right to
Security > Enable PIN codes > Handset
lock code

31

Handset > Keylock

Function

Description

Menu Selection

Meeting Mode

Quickly engage Meeting mode

Long Press the # Key

Message Tone

Change the incoming message
tone

Menu > Profiles > Edit > Message tone

My Audio

Play your audio files

Menu > My Files > Audios > My Audios

Owner name

Displayed on the idle screen

Menu > Settings > Owner name

PC Connection

USB is used for Join Me and
modem functions. Use Bluetooth
for Dial up networking over
Bluetooth

Menu > Settings > arrow right to

PIN Code

Set your start up PIN code
(This protects the SIM card only)

Menu > Settings > arrow right to
Security >Enable PIN codes > PIN code

Profiles

Group handset behaviours for
ringing, vibrate etc.

Menu > Profiles

Restore Defaults

Restore your phone to factory
default settings

Menu > Settings > arrow right to
Handset > Restore default settings >
0000 (default Handset lock code)

Ringtone

Change the incoming ring

Menu > Profiles > Edit > Voicecall
ringtone

Shortcut Keys

Customise the four arrow keys to
your preferred features

Menu > Settings > arrow right to
Handset > Shortcut keys > OK

Function

Description

Menu Selection
32

Handset > PC Connection

Slide Show

Create a slide show to view
pictures in sequence.

Stopwatch

Activate the Stopwatch timer

Menu > Tools > Stopwatch

Vibrate Mode

Switch on vibrate mode

Menu > Profiles > Edit > Ringing type

Video Camera

Use the Video Camera

Menu > Multimedia > Video Camera

View Pictures

View your photos

Menu > My Files > Photos > My Pictures

View Videos

View your videos

Menu > My Files > Videos > My Videos

Voice Recorder

Record voice memos

Menu > Multimedia > Voice recorder

Wallpaper

Set your background image

Menu > Settings > Wallpaper

World Time

Access the World Time function

Menu > Tools > World Time

33

Menu > Multimedia > Slide show > Add
> Photos > My Pictures

5

Installing the Join Me Computer suite

Embedded in your handset is a computer connection suite. The computer suite is compatible with
Windows 7, Vista and XP for the PC and MAC OS 10.4, 10.5 and 10.6. To install the computer suite you
need to connect your handset to your computer using the USB lead supplied.
When the Join Me installation window appears please run the Autorun file to install the application.
Follow the prompts to install the software which could take up to 5 minutes to complete.
After Join Me has installed you may need to remove and re-insert your device to complete the driver
installation for your handset.
The software can be used to synchronise phonebook contacts and calendar events and the PC version
can copy pictures, music, videos and applications to and from the handset. Please see the Join Me help
file from within the application for examples of how to use the features.
The MAC version has limited functionality compared to the PC version. MAC users can use Bluetooth or
Mass Storage Mode to transfer files and pictures etc.
Please visit the FAQ’s at http://www.zte.com.au/ if you require further installation tips.

34

6
6.1

Troubleshooting, Technical and Warranty Information
Troubleshooting and FAQ’s

Please check the manual thoroughly before contacting your service provider. If in doubt:

Restore default settings:
Menu > Settings > Handset > Restore default settings > Enter the Handset lock code, 0000
Symptom

Solution

(No) incoming ring
or alarm tone

Check the ring tone and ring volume settings under Profiles
Check the handset is not muted (Long press the # key)
Restore Default Settings

(No) keytones when
pressing keys

Check the key tone settings in the current profile.
Menu > Profiles > Edit
Restore Default Settings

How do I extend the
incoming ring time?

This is not a handset setting. Please contact your Service Provider
to extend the ringing time.

How do I change the
Ringtone?

Edit the current profile, select a new tune from the Audios directory.

A phone number cannot
be dialled
MMS messages cannot be
sent or received

Check for network coverage
Check whether any call restrictions are set.
Menu > Settings > Calls > Call Barring
Your subscription does not include data services. Check with your
service provider.

35

Symptom

Solution

Turn on Predictive Text?

Press the # key to toggle between different text modes.

I cannot connect to
Join Me

Check: Menu > Settings > Handset > PC Connection > USB
Press Help in Join Me for more instructions.
Uninstall and re-install the software
See FAQ’s at http://www.zte.com.au/ for more assistance

My phone is slow to
respond, handset storage
problems

Restart your phone to refresh the memory.
Delete or archive old SMS messages and other content.
Restore default settings:

The battery discharges
quickly

Possible network coverage issue. Check the signal strength. With
only 1 or 2 bars, the battery has to work harder to maintain
network contact. Limit multi-media and Bluetooth usage to save
power. The battery may be worn out.

I cannot charge the phone

Confirm the charger is properly inserted.
Remove the battery, clean the contacts and check it is inserted
correctly. The battery may be worn out.
Tip: Charge the phone using the supplied USB cable.

How do I enter text in an
SMS?

From the phone number field press the down arrow to move into
the text area. Use predictive text or abc mode to type words using
the keypad.

The handset switches off
after charging.

The handset is charging in the off state. Press and hold the Red key
to switch the handset ON or charge it in the ON state

36

Symptom

Resolution

The handset switches on
automatically

An alarm or calendar event switches the handset on
automatically.

My phone is not able to
connect to other Bluetooth
devices

Turn Bluetooth on. Set visibility to Show. Possible compatibility
issues. Manufacturers incorporate different Bluetooth profiles. Not
all functionality is supported.

Web pages are not
displayed clearly

Change Smart fit mode in Browser > Settings > Advanced settings

6.2

Error Messages

Message

Solution

No (U)SIM detected

Check a valid (U)SIM card is inserted
See Getting Started

Enter PIN code

Enter the correct PIN code supplied by your service provider

Enter PUK code

Contact your service provider to get the PUK code

Enter handset lock code

The default handset lock code is 0000

File does not exist or is in the
wrong format

Check the file type is supported by the handset.
On your PC or MAC, make sure the file is closed. Re-send the file
using Join Me, Mass Storage Mode or Bluetooth transfer.

Insufficient Memory

Handset memory is full. Delete unwanted files, messages,
emails & videos to create more user space.

37

6.3

Technical Parameters

Network

3G UMTS 850, 1900, 2100 MHz

Compatibility

2G GSM 850, 900, 1800, 1900 MHz

Dimensions L×W×H

Approx 118mm x 53.5mm x 16mm

Weight

Approx 130g (Including standard battery)

Features

MP4 video, MP3 audio, 3.0/0.3MPixel cameras, USB, FM Radio, MIDP 2.0
JAVA, 2.4” 262K colour QVGA LCD display with 240 x 320 pixels, MMS,
Email, Calendar, Speakerphone, Voice Recorder, Bluetooth 2.0 Stereo,
CTM, approx 100MB user memory, microSD up to 16GB, GPS

Battery

1000mA hours, Lithium ion (Li-ion)

Continuous idle

Up to 250 hours (+/- 20% subject to network conditions)

time*
Continuous talk

Up to 150 minutes talk time,

time*

Video call >70 minutes (+/- 20% subject to network conditions)

Charge time

Approximately 3-4 hours

Battery Life

Approximately 400 charge cycles

Supported Files

JPG, BMP, GIF, MP3, WAV, MID, WMA, MMF, AMR, MP4, 3GP, TXT

Bluetooth 2.0

HSP, GOEP, A2DP, FTP, PBAB

*The phone’s talk and idle time are based on ideal working environments. The use of extended
applications and local network conditions can reduce battery life.

38

6.4

Support Information

 For Warranty Service directions please consult your Service Provider or your Retailer.
 All calls for PIN number enquiries, Network problems, Web Access, Account and Billing Information,
(U)SIM card registration and other general enquiries should be directed to your Service Provider.

6.5

Warranty Information

Please consult the warranty card for warranty information.

6.6

Pre-Paid Devices are Network Locked

The pre-paid variation of this device is Network Locked to your service provider. If you wish to use
another carrier’s SIM card please contact your service provider to obtain the network unlocking code.

39

Safety and General Information
The handset contains delicate electronic circuitry, magnets and battery systems. You should treat it
with care and pay attention to the following points:
 Take care not to allow metal objects such as
 Handle the handset with care. Do not drop or
coins or keys to come into contact with the
throw the handset.
battery terminals.
 Do not immerse in any liquid. The handset
 Do not dispose of batteries in a fire.
contains a liquid detection sticker and the
 Do not throw used batteries into household
warranty will be voided by any liquid
rubbish, return them to a recycling point
damage.
 Do not connect the handset to non genuine
 Do not place the handset near computer
or 3rd party chargers.
disks, credit cards, and other magnetic media.
 Only use the supplied charger.
The information contained on disks or cards
 Be careful not to pierce the battery with
may be erased or damaged.
sharp objects and do not use damaged
 Do not leave the handset or battery in direct
batteries.
sunlight or near other heat sources where
 Do not disassemble or modify the battery.
temperatures could exceed 45°C.
 Stop using the battery if abnormal heat,
 Keep the handset, battery, charger and other
odour, discolouration, deformation, or
accessories away from children.
abnormal condition is detected during use,
 In the unlikely event of a battery leak avoid
charge, or storage.
contact with your eyes or skin. Flush with
 Do not put the battery in your mouth.
water and consult a doctor.
 Only use original replacement batteries.
 Observe and obey warning signs at petrol
 Do not attempt to dismantle the handset or
stations, airports and hospitals.
any of its accessories.
 The operation of some medical electronic
 Do not place the handset close to the edge of
devices, such as hearing aids and pacemakers,
a table in case it moves when set on vibrate
may be affected by the handset.
40

personal data may be lost.
 Remember to make backup copies of all
important data on the handset.
 Take care when the phone is in your pocket.
Sitting down may damage the handset.
 It is normal for the handset to become warm
while the battery is being charged.
 Under poor network conditions battery life is
considerably reduced.
 When the battery is thrown away cover the
terminals with insulating tape.
 Please recycle the packaging and all parts
 Emergency service coverage is dependant on
network availability and battery status.
 It is always good practice to switch off the
handset regularly.
 Do not expose the handset to oils or solvents.
 If you have an alarm set the handset
switches on at the prescribed time.
 GPS Location Fixes should not be relied upon
for critical applications. A clear view of the
whole sky is required for GPS.

mode.
 Do not put the handset into a microwave
oven, dryer, or high-pressure container.
 Don’t use the handset immediately after a
sudden temperature change eg. from an air
conditioned
environment
to
high
temperature and humidity outside. In such
cases there could be condensing moisture
inside the handset which can cause internal
damage. Switch off and leave for 30 minutes
before use.
 Do not use the handset while driving or
operating other machinery.
 Do not use the handset where blasting is in
progress.
 Switch the phone off when boarding aircraft.
 Do not leave the handset at the bottom of a
bag where it may be damaged by sharp
objects.
 At high volume, prolonged listening to audio
devices can cause hearing loss.
 Do not leave the handset discharged or
disconnected for a long time, otherwise your

41



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