ZyXEL Communications NWA5123-AC 802.11 a/b/g/n/ac Dual-Radio Managed Access Point User Manual 1

ZyXEL Communications Corporation 802.11 a/b/g/n/ac Dual-Radio Managed Access Point Users Manual 1

Contents

Users Manual-1

Quick Start Guidewww.zyxel.comNWA5000/WAC6000 SeriesNWA5121-N / NWA5121-NI / NWA5123-AC / NWA5123-NI / NWA5301-NJ / WAC6502D-E / WAC6502D-S / WAC6503D-S / WAC6553D-E /  WAC6103D-I802.11 a/b/g/n/ac Unified Access PointVersion 4.21Edition 2, 10/2015Copyright © 2015 ZyXEL Communications CorporationUser’s GuideDefault Login DetailsLAN IP Address http://192.168.1.2User Name adminPassword 1234
NWA5000 / WAC6000 Series User’s Guide2IMPORTANT!READ CAREFULLY BEFORE USE.KEEP THIS GUIDE FOR FUTURE REFERENCE.This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.Related Documentation•Quick Start Guide The Quick Start Guide shows how to connect the NWA/WAC and access the Web Configurator. • CLI Reference GuideThe CLI Reference Guide explains how to use the Command-Line Interface (CLI) and CLI commands to configure the NWA/WAC.Note: It is recommended you use the Web Configurator to configure the NWA/WAC.• Web Configurator Online HelpClick the help icon in any screen for help in configuring that screen and supplementary information.•More InformationGo to support.zyxel.com to find other information on the NWA/WAC.
 Contents OverviewNWA5000 / WAC6000 Series User’s Guide3Contents OverviewUser’s Guide .......................................................................................................................................10Introduction ............................................................................................................................................. 11The Web Configurator .............................................................................................................................28Technical Reference  ..........................................................................................................................40Dashboard ...............................................................................................................................................41Monitor ....................................................................................................................................................47Network ...................................................................................................................................................59Wireless ..................................................................................................................................................68User .........................................................................................................................................................80AP Profile  ................................................................................................................................................87MON Profile ...........................................................................................................................................106WDS Profile ........................................................................................................................................... 110Certificates ............................................................................................................................................ 112System ..................................................................................................................................................129Log and Report  .....................................................................................................................................154File Manager  .........................................................................................................................................167Diagnostics ............................................................................................................................................178LEDs .....................................................................................................................................................180Antenna Switch  .....................................................................................................................................183Reboot ...................................................................................................................................................185Shutdown ..............................................................................................................................................186Troubleshooting ....................................................................................................................................187
Table of ContentsNWA5000 / WAC6000 Series User’s Guide4Table of ContentsContents Overview  ..............................................................................................................................3Table of Contents .................................................................................................................................4Part I: User’s Guide ......................................................................................... 10Chapter   1Introduction.........................................................................................................................................111.1 Overview   .......................................................................................................................................... 111.1.1 Management Mode ..................................................................................................................121.1.2 MBSSID ...................................................................................................................................131.1.3 Dual-Radio ...............................................................................................................................141.1.4 Root AP  ...................................................................................................................................151.1.5 Repeater ..................................................................................................................................161.2 Ways to Manage the NWA/WAC .......................................................................................................171.3 Good Habits for Managing the NWA/WAC ........................................................................................171.4 Hardware Connections ......................................................................................................................171.5 NWA5301-NJ Hardware ....................................................................................................................181.5.1 110 Punch-Down Block ............................................................................................................181.5.2 Phone Port ...............................................................................................................................191.5.3 Console Port ............................................................................................................................191.6 LEDs  .................................................................................................................................................201.6.1 WAC6502D-E, WAC6502D-S, WAC6503D-S and WAC6553D-E ...........................................211.6.2 WAC6103D-I ............................................................................................................................221.6.3 NWA5301-NJ ...........................................................................................................................241.6.4 NWA5121-N, NWA5121-NI, NWA5123-AC and NWA5123-NI  ................................................261.7 Starting and Stopping the NWA/WAC  ...............................................................................................27Chapter   2The Web Configurator ........................................................................................................................282.1 Overview  ...........................................................................................................................................282.2 Access ...............................................................................................................................................282.3 Navigating the Web Configurator  ......................................................................................................292.3.1 Title Bar  ...................................................................................................................................302.3.2 Navigation Panel  .....................................................................................................................332.3.3 Warning Messages  ..................................................................................................................362.3.4 Tables and Lists .......................................................................................................................36
 Table of ContentsNWA5000 / WAC6000 Series User’s Guide5Part II: Technical Reference............................................................................ 40Chapter   3Dashboard...........................................................................................................................................413.1 Overview  ...........................................................................................................................................413.1.1 What You Can Do in this Chapter ............................................................................................413.2 Dashboard .........................................................................................................................................413.2.1 CPU Usage ..............................................................................................................................453.2.2 Memory Usage  ........................................................................................................................46Chapter   4Monitor.................................................................................................................................................474.1 Overview  ...........................................................................................................................................474.1.1 What You Can Do in this Chapter ............................................................................................474.2 What You Need to Know  ...................................................................................................................474.3 Network Status  ..................................................................................................................................484.4  Radio List   ........................................................................................................................................494.4.1 AP Mode Radio Information  ....................................................................................................504.5 Station List  ........................................................................................................................................524.6 WDS Link Info  ...................................................................................................................................534.7 Detected Device  ...............................................................................................................................544.8 View Log  ...........................................................................................................................................55Chapter   5Network................................................................................................................................................595.1 Overview  ...........................................................................................................................................595.1.1 Management Mode ..................................................................................................................595.1.2 What You Can Do in this Chapter ............................................................................................615.2 IP Setting  ..........................................................................................................................................625.3 VLAN .................................................................................................................................................635.4 AC (AP Controller) Discovery ............................................................................................................66Chapter   6Wireless...............................................................................................................................................686.1 Overview  ...........................................................................................................................................686.1.1 What You Can Do in this Chapter ............................................................................................686.1.2 What You Need to Know ..........................................................................................................696.2 AP Management  ...............................................................................................................................696.3 MON Mode ........................................................................................................................................726.3.1 Add/Edit Rogue/Friendly List  ...................................................................................................746.4 Load Balancing  .................................................................................................................................746.4.1 Disassociating and Delaying Connections ..............................................................................766.5 DCS  ..................................................................................................................................................77
Table of ContentsNWA5000 / WAC6000 Series User’s Guide66.6 Technical Reference ..........................................................................................................................77Chapter   7User......................................................................................................................................................807.1 Overview  ...........................................................................................................................................807.1.1 What You Can Do in this Chapter ............................................................................................807.1.2 What You Need To Know .........................................................................................................807.2 User Summary  ..................................................................................................................................817.2.1 Add/Edit User  ..........................................................................................................................817.3 Setting   ..............................................................................................................................................837.3.1 Edit User Authentication Timeout Settings  ..............................................................................85Chapter   8AP Profile.............................................................................................................................................878.1 Overview  ...........................................................................................................................................878.1.1 What You Can Do in this Chapter ............................................................................................878.1.2 What You Need To Know .........................................................................................................878.2 Radio .................................................................................................................................................888.2.1 Add/Edit Radio Profile  .............................................................................................................898.3 SSID  .................................................................................................................................................938.3.1 SSID List ..................................................................................................................................938.3.2 Add/Edit SSID Profile  ..............................................................................................................948.4 Security List .......................................................................................................................................968.4.1 Add/Edit Security Profile ..........................................................................................................978.5 MAC Filter List .................................................................................................................................1018.5.1 Add/Edit MAC Filter Profile ....................................................................................................1018.6 Layer-2 Isolation List .......................................................................................................................1028.6.1 Add/Edit Layer-2 Isolation Profile ..........................................................................................104Chapter   9MON Profile .......................................................................................................................................1069.1 Overview  .........................................................................................................................................1069.1.1 What You Can Do in this Chapter ..........................................................................................1069.2 MON Profile .....................................................................................................................................1069.2.1 Add/Edit MON Profile  ............................................................................................................1079.3 Technical Reference ........................................................................................................................108Chapter   10WDS Profile .......................................................................................................................................11010.1 Overview  ....................................................................................................................................... 11010.1.1 What You Can Do in this Chapter ........................................................................................ 11010.2 WDS Profile ................................................................................................................................... 11010.2.1 Add/Edit WDS Profile  .......................................................................................................... 111
 Table of ContentsNWA5000 / WAC6000 Series User’s Guide7Chapter   11Certificates ........................................................................................................................................ 11211.1 Overview  ....................................................................................................................................... 11211.1.1 What You Can Do in this Chapter  ........................................................................................ 11211.1.2 What You Need to Know ...................................................................................................... 11211.1.3 Verifying a Certificate  ........................................................................................................... 11411.2 My Certificates  .............................................................................................................................. 11511.2.1 Add My Certificates .............................................................................................................. 11611.2.2 Edit My Certificates  ..............................................................................................................12011.2.3 Import Certificates  ...............................................................................................................12211.3 Trusted Certificates  .......................................................................................................................12311.3.1 Edit Trusted Certificates .......................................................................................................12511.3.2 Import Trusted Certificates ...................................................................................................12711.4 Technical Reference ......................................................................................................................128Chapter   12System...............................................................................................................................................12912.1 Overview  .......................................................................................................................................12912.1.1 What You Can Do in this Chapter ........................................................................................12912.2 Host Name  ....................................................................................................................................12912.3 Date and Time  ..............................................................................................................................13012.3.1 Pre-defined NTP Time Servers List  .....................................................................................13212.3.2 Time Server Synchronization ...............................................................................................13212.4 WWW Overview ............................................................................................................................13312.4.1 Service Access Limitations  ..................................................................................................13412.4.2 System Timeout ...................................................................................................................13412.4.3 HTTPS .................................................................................................................................13412.4.4 Configuring WWW Service Control .....................................................................................13512.4.5 HTTPS Example ..................................................................................................................13612.5 SSH    ............................................................................................................................................14412.5.1 How SSH Works ..................................................................................................................14412.5.2 SSH Implementation on the NWA/WAC  ..............................................................................14512.5.3 Requirements for Using SSH ...............................................................................................14612.5.4 Configuring SSH ..................................................................................................................14612.5.5 Examples of Secure Telnet Using SSH  ...............................................................................14612.6 Telnet  ............................................................................................................................................14812.7 FTP   ..............................................................................................................................................14812.8 SNMP  ...........................................................................................................................................14912.8.1 Supported MIBs ...................................................................................................................15012.8.2 SNMP Traps  ........................................................................................................................15112.8.3 Configuring SNMP ...............................................................................................................15112.8.4 Adding or Editing an SNMPv3 User Profile  .........................................................................152
Table of ContentsNWA5000 / WAC6000 Series User’s Guide8Chapter   13Log and Report .................................................................................................................................15413.1 Overview  .......................................................................................................................................15413.1.1 What You Can Do In this Chapter ........................................................................................15413.2 Email Daily Report  ........................................................................................................................15413.3 Log Setting   ...................................................................................................................................15613.3.1 Log Setting  ..........................................................................................................................15713.3.2 Edit System Log Settings   ...................................................................................................15813.3.3 Edit Remote Server   ............................................................................................................16113.3.4 Active Log Summary   ..........................................................................................................163Chapter   14File Manager......................................................................................................................................16714.1 Overview  .......................................................................................................................................16714.1.1 What You Can Do in this Chapter ........................................................................................16714.1.2 What you Need to Know ......................................................................................................16714.2 Configuration File  ..........................................................................................................................16914.2.1 Example of Configuration File Download Using FTP  ..........................................................17214.3 Firmware Package   .......................................................................................................................17314.3.1 Example of Firmware Upload Using FTP  ............................................................................17514.4 Shell Script   ...................................................................................................................................175Chapter   15Diagnostics .......................................................................................................................................17815.1 Overview  .......................................................................................................................................17815.1.1 What You Can Do in this Chapter ........................................................................................17815.2 Diagnostics ....................................................................................................................................178Chapter   16LEDs...................................................................................................................................................18016.1 Overview  .......................................................................................................................................18016.1.1 What You Can Do in this Chapter ........................................................................................18016.2  Suppression Screen  ....................................................................................................................18016.3 Locator Screen  .............................................................................................................................181Chapter   17Antenna Switch.................................................................................................................................18317.1 Overview  .......................................................................................................................................18317.1.1 What You Need To Know .....................................................................................................18317.2 Antenna Switch Screen .................................................................................................................183Chapter   18Reboot ...............................................................................................................................................185
 Table of ContentsNWA5000 / WAC6000 Series User’s Guide918.1 Overview  .......................................................................................................................................18518.1.1 What You Need To Know .....................................................................................................18518.2 Reboot ...........................................................................................................................................185Chapter   19Shutdown...........................................................................................................................................18619.1 Overview  .......................................................................................................................................18619.1.1 What You Need To Know .....................................................................................................18619.2 Shutdown  ......................................................................................................................................186Chapter   20Troubleshooting................................................................................................................................18720.1 Overview  .......................................................................................................................................18720.2 Power, Hardware Connections, and LED ......................................................................................18720.3 NWA/WAC Access and Login  .......................................................................................................18820.4 Internet Access  .............................................................................................................................18920.5 Wireless Connections  ...................................................................................................................19120.6 Resetting the NWA/WAC  ..............................................................................................................19420.7 Getting More Troubleshooting Help  ..............................................................................................194Appendix   A  Importing Certificates ...................................................................................................195Appendix   B  IPv6 ..............................................................................................................................208Appendix   C  Customer Support ........................................................................................................217Appendix   D  Legal Information .........................................................................................................223Index ..................................................................................................................................................232
10PART IUser’s Guide
NWA5000 / WAC6000 Series User’s Guide11CHAPTER   1Introduction1.1  Overview This User’s Guide covers the following models: NWA5121-N, NWA5121-NI, NWA5123-AC, NWA5123-NI, NWA5301-NJ, WAC6502D-E, WAC6502D-S, WAC6503D-S, WAC6553D-E and WAC6103D-I. Your NWA/WAC is a wireless AP (Access Point). It extends the range of your existing wired network without additional wiring, providing easy network access to mobile users.     Table 1   NWA Series Comparison TableFEATURES NWA5121-N NWA5121-NI NWA5123-AC NWA5123-NI NWA5301-NJSupported Wireless StandardsIEEE 802.11bIEEE 802.11gIEEE 802.11nIEEE 802.11bIEEE 802.11gIEEE 802.11nIEEE 802.11aIEEE 802.11bIEEE 802.11gIEEE 802.11nIEEE 802.11acIEEE 802.11aIEEE 802.11bIEEE 802.11gIEEE 802.11nIEEE 802.11bIEEE 802.11gIEEE 802.11nSupported Frequency Bands 2.4 GHz 2.4 GHz 2.4 GHz5 GHz 2.4 GHz5 GHz 2.4 GHzAvailable Security Modes NoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNumber of SSID Profiles 32 32 32 32 32Number of Wireless Radios 1 1 221Monitor Mode & Rogue APs Detection Yes Yes Yes Yes NoLayer-2 Isolation Yes Yes Yes Yes YesPower Detection No No No No NoExternal Antennas Yes No No No NoInternal Antenna No Yes Yes Yes YesAntenna Switch No No No No NoMaximum number of log messages  512 event logs or 1024 debug logsTable 2   WAC Series Comparison TableFEATURES WAC6502D-E WAC6502D-S WAC6503D-S WAC6553D-E WAC6103D-ISupported Wireless StandardsIEEE 802.11aIEEE 802.11bIEEE 802.11gIEEE 802.11nIEEE 802.11acIEEE 802.11aIEEE 802.11bIEEE 802.11gIEEE 802.11nIEEE 802.11acIEEE 802.11aIEEE 802.11bIEEE 802.11gIEEE 802.11nIEEE 802.11acIEEE 802.11aIEEE 802.11bIEEE 802.11gIEEE 802.11nIEEE 802.11acIEEE 802.11aIEEE 802.11bIEEE 802.11gIEEE 802.11nIEEE 802.11acSupported Frequency Bands 2.4 GHz5 GHz 2.4 GHz5 GHz 2.4 GHz5 GHz 2.4 GHz5 GHz 2.4 GHz5 GHz
Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide12You can set the NWA/WAC to operate in either standalone AP or managed AP mode. When the NWA/WAC is in standalone AP mode, it can serve as a normal AP, as an RF monitor to search for rouge APs to help eliminate network threats (if it supports monitor mode and rogue APs detection), or even as a root AP or a wireless repeater to establish wireless links with other APs in a WDS (Wireless Distribution System). A WDS is a wireless connection between two or more APs.Your NWA/WAC’s business-class reliability, SMB features, and centralized wireless management make it ideally suited for advanced service delivery in mission-critical networks. It uses Multiple BSSID and VLAN to provide simultaneous independent virtual APs. Additionally, innovations in roaming technology and QoS features eliminate voice call disruptions. The NWA/WAC controls network access with Media Access Control (MAC) address filtering, and rogue Access Point (AP) detection. It also provides a high level of network traffic security, supporting IEEE 802.1x, Wi-Fi Protected Access 2 and Wired Equivalent Privacy (WEP) data encryption.Your NWA/WAC is easy to install, configure and use. The embedded Web-based configurator enables simple, straightforward management and maintenance. See the Quick Start Guide for how to make hardware connections.1.1.1  Management Mode The NWA/WAC is a unified AP and can work either in standalone AP mode or in managed AP mode. If the NWA/WAC and a ZyXEL AP controller, such as the NXC2500 or NXC5500, are in the same subnet, it will be managed by the controller automatically.An AP controller uses Control And Provisioning of Wireless Access Points (CAPWAP, see RFC 5415) to discover and configure multiple managed APs.Available Security Modes NoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNoneWEPWPA2WPA2-MIXWPA2-PSKWPA2-PSK-MIXNumber of SSID Profiles 32 32 32 32 32Number of Wireless Radios 2 2 2 2 2Monitor Mode & Rogue APs Detection YesYesYesYesYesLayer-2 Isolation Yes Yes Yes Yes YesPower Detection Yes Yes Yes Yes NoExternal Antennas Yes No No Yes NoInternal Antenna No Yes Yes No YesAntenna Switch No No No No YesMaximum number of log messages  512 event logs or 1024 debug logsTable 2   WAC Series Comparison TableFEATURES WAC6502D-E WAC6502D-S WAC6503D-S WAC6553D-E WAC6103D-I
 Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide13To set the NWA/WAC to be managed by an AP controller in a different subnet or change between management modes, use the AC (AP Controller) Discovery screen (see Section 5.4 on page 66). When the NWA/WAC is in standalone AP mode and connects to a DHCP server, it uses the IP address assigned by the DHCP server. Otherwise, the NWA/WAC uses the default static management IP address (192.168.1.2). You can use the AC Discovery screen to have the NWA/WAC work as a managed AP.When the NWA/WAC is in managed AP mode, it acts as a DHCP client and obtains an IP address from the AP controller. It can be configured ONLY by the AP controller. To change the NWA/WAC back to standalone AP mode, use the Reset button to restore the default configuration. Alternatively, you need to check the AP controller for the NWA/WAC’s IP address and use FTP to upload the default configuration file at conf/system-default.conf to the NWA/WAC and reboot the device.1.1.2  MBSSIDA Basic Service Set (BSS) is the set of devices forming a single wireless network (usually an access point and one or more wireless clients). The Service Set IDentifier (SSID) is the name of a BSS. In Multiple BSS (MBSSID) mode, the NWA/WAC provides multiple virtual APs, each forming its own BSS and using its own individual SSID profile.You can configure multiple SSID profiles, and have all of them active at any one time.You can assign different wireless and security settings to each SSID profile. This allows you to compartmentalize groups of users, set varying access privileges, and prioritize network traffic to and from certain BSSs.To the wireless clients in the network, each SSID appears to be a different access point. As in any wireless network, clients can associate only with the SSIDs for which they have the correct security settings.For example, you might want to set up a wireless network in your office where Internet telephony (VoIP) users have priority. You also want a regular wireless network for standard users, as well as a ‘guest’ wireless network for visitors. In the following figure, VoIP_SSID users have QoS priority, SSID01 is the wireless network for standard users, and Guest_SSID is the wireless network for guest users. In this example, the guest user is forbidden access to the wired Land Area Network (LAN) behind the AP and can access only the Internet.Table 3   NWA/WAC Management Mode ComparisonMANAGEMENT MODE DEFAULT IP ADDRESS UPLOAD FIRMWARE VIAStandalone APDynamic orStatic (192.168.1.2) Web Configurator or FTPManaged AP Dynamic CAPWAP or FTP
Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide14Figure 1   Multiple BSSs1.1.3  Dual-RadioSome of the NWA/WAC models are equipped with dual wireless radios. This means you can configure two different wireless networks to operate simultaneously.Note: A different channel should be configured for each WLAN interface to reduce the effects of radio interference.You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming.
 Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide15Figure 2   Dual-Radio Application 1.1.4  Root APIn Root AP mode, the NWA/WAC (Z) can act as the root AP in a wireless network and also allow repeaters (X and Y) to extend the range of its wireless network at the same time. In the figure below, both clients A, B and C can access the wired network through the root AP.Figure 3   Root AP Application On the NWA/WAC in Root AP mode, you can have multiple SSIDs active for regular wireless connections and one SSID for the connection with a repeater (repeater SSID). Wireless clients can
Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide16use either SSID to associate with the NWA/WAC in Root AP mode. A repeater must use the repeater SSID to connect to the NWA/WAC in Root AP mode.When the NWA/WAC is in Root AP mode, repeater security between the NWA/WAC and other repeater is independent of the security between the wireless clients and the AP or repeater. When repeater security is enabled, both APs and repeaters must use the same pre-shared key. See Section 6.2 on page 69 and Section 10.2 on page 110 for more details.Unless specified, the term “security settings” refers to the traffic between the wireless clients and the AP. At the time of writing, repeater security is compatible with the NWA/WAC only. 1.1.5  RepeaterThe NWA/WAC can act as a wireless network repeater to extend a root AP’s wireless network range, and also establish wireless connections with wireless clients. Using Repeater mode, your NWA/WAC can extend the range of the WLAN. In the figure below, the NWA/WAC in Repeater mode (Z) has a wireless connection to the NWA/WAC in Root AP mode (X) which is connected to a wired network and also has a wireless connection to another NWA/WAC in Repeater mode (Y) at the same time. Z and Y act as repeaters that forward traffic between associated wireless clients and the wired LAN. Clients A and B access the AP and the wired network behind the AP through repeaters Z and Y.Figure 4   Repeater ApplicationWhen the NWA/WAC is in Repeater mode, repeater security between the NWA/WAC and other repeater is independent of the security between the wireless clients and the AP or repeater. When repeater security is enabled, both APs and repeaters must use the same pre-shared key. See Section 6.2 on page 69 and Section 10.2 on page 110 for more details. Once the security settings of peer sides match one another, the connection between devices is made.
 Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide17At the time of writing, repeater security is compatible with the NWA/WAC only. 1.2  Ways to Manage the NWA/WACYou can use the following ways to manage the NWA/WAC.Web ConfiguratorThe Web Configurator allows easy NWA/WAC setup and management using an Internet browser. This User’s Guide provides information about the Web Configurator.Command-Line Interface (CLI)The CLI allows you to use text-based commands to configure the NWA/WAC. You can access it using remote management (for example, SSH or Telnet). See the Command Reference Guide for more information.File Transfer Protocol (FTP)This protocol can be used for firmware upgrades and configuration backup and restore.Simple Network Management Protocol (SNMP)The NWA/WAC can be monitored by an SNMP manager. See the SNMP chapter in this User’s Guide.1.3  Good Habits for Managing the NWA/WACDo the following things regularly to make the NWA/WAC more secure and to manage it more effectively.• Change the password often. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.• Write down the password and put it in a safe place.• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the NWA/WAC to its factory default settings. If you backed up an earlier configuration file, you won’t have to totally re-configure the NWA/WAC; you can simply restore your last configuration.1.4  Hardware ConnectionsSee your Quick Start Guide for information on making hardware connections.
Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide181.5  NWA5301-NJ Hardware1.5.1  110 Punch-Down BlockThis section shows you how to use a punch-down tool to seat an 8-wire Ethernet cable to the 110 punch-down block. You can connect a PoE switch to the 110 punch-down block to provide power and Internet access to the NWA through this connection. An 8-pin Ethernet cable has four pairs of color coded wires.1Cut out one and a half inches of the jacket from the Ethernet cable to expose the wires. 2Untwist the wire pairs no more than one inch.3Match each wire to the correct slot according to the color codes for wiring shown below.  4Use a punch-down tool to seat the wires down properly into the slot. Table 4   Color Codes for 110 Punch Down Block WiringPIN# WIRE COLOR1White/Orange2Orange3White/Green4Blue5White/Blue6Green7White/Brown8BrownPIN#PHONE PORT UPLINK PORTNWA Rear Panel
 Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide195Trim any excess wires. Place the dust caps over the terminated wires.1.5.2  Phone PortConnect a digital telephone to the RJ-45 PHONE port at the bottom of the NWA to forward voice traffic to/from the telephone switchboard that is connected to the RJ-45 PHONE port on the back of the NWA. The NWA does not support VoIP (Voice over Internet Protocol) and the PHONE port is NOT for making calls over the regular networking network (PSTN), either.1.5.3  Console PortTo use the CLI commands to configure the NWA, connect an RJ-45-to-DB-9 cable to the PHONE port at the bottom of the NWA.
Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide20For local management, you can use a computer with terminal emulation software configured to the following parameters:• VT100 terminal emulation• 115200 bps• No parity, 8 data bits, 1 stop bit• No flow controlThe following table shows you the wire color codes and pin assignment for the console cable.1.6  LEDsThe LEDs of your WAC6500 and NWA5301 can be controlled by using the Suppression feature such that the LEDs stay lit (ON) or OFF after the device is ready. The WAC6500 also features Locator LED which allows you to see the actual location of the WAC6500 between several devices in the network.Following are LED descriptions for the NWA/WAC series models.Table 5   RJ45-to-DB-9 Console Cable Color CodesRJ45 PIN# WIRE COLOR DB-9 PIN#1Black 17Brown 22Blue 38Purple 5
 Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide211.6.1  WAC6502D-E, WAC6502D-S, WAC6503D-S and WAC6553D-E The LEDs will stay ON when the WAC6500 Series is ready. You can change this setting in the Maintenance > LEDs > Suppression screen.Figure 5   WAC6500 Series LEDs   The following table describes the LEDs.    Table 6   WAC6500 Series LEDsLED COLOR STATUS DESCRIPTIONPWR/SYS  Red Slow Blinking (On for 1s, Off for 1s)The WAC is booting up.Green OnRed Off The WAC is ready for use.Green OnRed On There is system error and the WAC cannot boot up, or the WAC suffered a system failure.Green OffRed Fast Blinking (on for 50ms, Off for 50ms)The WAC is doing firmware upgrade.Green OffRed Slow Blinking (blink for 3 times, Off for 3s)The Uplink port is disconnected.Green OffRed Slow Blinking (blink for 2 times, Off for 3s)The wireless module of the WAC is disabled or failed.Green Off
Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide221.6.2  WAC6103D-I The LEDs will stay ON when the WAC6103D-I is ready. You can change this setting in the Maintenance > LEDs > Suppression screen.Management Green On The WAC AP is managed by a controller.Slow Blinking (blink for 3 times, Off for 3s)The WAC AP is searching (discovery) for a controller.Off The WAC AP is in standalone mode.WLAN Green On The 2.4 GHz WLAN is active.Blinking The 2.4 GHz WLAN is transmitting or receiving data.Off The 2.4 GHz WLAN is not active.WLAN Green On The 5 GHz WLAN is active.Blinking The 5 GHz WLAN is transmitting or receiving data.Off The 5 GHz WLAN is not active.UPLINK Amber/GreenOn Amber - The port is operating as a 100-Mbps connection.Green - The port is operating as a Gigabit connection (1000 Mbps).Blinking The WAC is sending/receiving data through the port.Off The port is not connected.LAN Amber/GreenOn Amber - The port is operating as a 100-Mbps connection.Green - The port is operating as a Gigabit connection (1000 Mbps).Blinking The LAN port is sending/receiving data through the port.Off The LAN port is not connected. Locator White Blinking The Locator is activated and will show the actual location of the WAC between several devices in the network.Off The Locator function is off.Table 6   WAC6500 Series LEDs (continued)LED COLOR STATUS DESCRIPTION
 Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide23Figure 6   WAC6103D-I LEDs   The following table describes the LEDs.    Table 7   WAC6103D-I LEDsLED COLOR STATUS DESCRIPTIONPWR/SYS  Red Slow Blinking (On for 1s, Off for 1s)The WAC is booting up.Green OnRed Off The WAC is ready for use.Green OnRed On There is system error and the WAC cannot boot up, or the WAC suffered a system failure.Green OffRed Fast Blinking (on for 50ms, Off for 50ms)The WAC is doing firmware upgrade.Green OffRed Slow Blinking (blink for 3 times, Off for 3s)The Uplink port is disconnected.Green OffRed Slow Blinking (blink for 2 times, Off for 3s)The wireless module of the WAC is disabled or failed.Green OffManagement Green On The WAC is managed by a controller.Slow Blinking (blink for 3 times, Off for 3s)The WAC is searching (discovery) for a controller.Off The WAC is in standalone mode.
Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide241.6.3  NWA5301-NJThe LEDs automatically turn off when the NWA5301-NJ is ready. You can press the LED ON button for one second to turn on the LEDs again. The LEDs will blink and turn off after two minutes.WLAN Green On The antenna switch is set to “Ceiling” for the radio.The 2.4 GHz WLAN is active.Blinking The antenna switch is set to “Ceiling” for the radio.The 2.4 GHz WLAN is transmitting or receiving data.Amber On The antenna switch is set to “Wall” for the radio.The 2.4 GHz WLAN is active.Blinking The antenna switch is set to “Wall” for the radio.The 2.4 GHz WLAN is transmitting or receiving data.Off The 2.4 GHz WLAN is not active.WLAN Green On The antenna switch is set to “Ceiling” for the radio.The 5 GHz WLAN is active.Blinking The antenna switch is set to “Ceiling” for the radio.The 5 GHz WLAN is transmitting or receiving data.Amber On The antenna switch is set to “Wall” for the radio.The 5 GHz WLAN is active.Blinking The antenna switch is set to “Wall” for the radio.The 5 GHz WLAN is transmitting or receiving data.Off The 5 GHz WLAN is not active.UPLINK Amber/GreenOn Amber - The port is operating as a 100-Mbps connection.Green - The port is operating as a Gigabit connection (1000 Mbps).Blinking The WAC is sending/receiving data through the port.Off The port is not connected.LAN Amber/GreenOn Amber - The port is operating as a 100-Mbps connection.Green - The port is operating as a Gigabit connection (1000 Mbps).Blinking The LAN port is sending/receiving data through the port.Off The LAN port is not connected. Locator White Blinking The Locator is activated and will show the actual location of the WAC between several devices in the network.Off The Locator function is off.Table 7   WAC6103D-I LEDs (continued)LED COLOR STATUS DESCRIPTION
 Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide25Figure 7   NWA5301-NJ LEDs The following are the LED descriptions for your NWA5301-NJ. Table 8   NWA5301-NJ LEDsLABEL COLOR STATUS DESCRIPTIONPWR/SYS  Amber Slow Blinking (On for 1s, Off for 1s)The NWA is booting up.Green OnAmber Off The NWA is ready for use.Green OnAmber Slow Blinking (blink for 3 times, Off for 3s)The NWA is discovering an AP controllerGreen OnAmber On The NWA failed to boot up or is experiencing system failure.Green OffAmber Fast Blinking (On for 50ms times, Off for 50ms)The NWA is undergoing firmware upgrade. Green OffAmber Slow Blinking (blink for 3 times, Off for 3s)The Uplink port is disconnected.Green OffAmber Slow Blinking (blink for 2 times, Off for 3s)The wireless module of the WAC is disabled or failed.Green OffPoE Green On Power is supplied to the yellow PoE Ethernet port (LAN1).Off There is no power supply.WLAN Green On The WLAN is active.Blinking The WLAN is transmitting or receiving data.Off The WLAN is not active.UPLINK Green On The port is connected.Blinking The NWA is sending/receiving data through the port.Off The port is not connected. LAN1-3 Green On The port is connected.Blinking The NWA is sending/receiving data through the port.Off The port is not connected.
Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide261.6.4  NWA5121-N, NWA5121-NI, NWA5123-AC and NWA5123-NIThe following are the LED descriptions for your NWA5120 series.Figure 8   NWA5120 Series LED  The following are the LED descriptions for your NWA5120 series. Table 9   NWA5120 Series LEDCOLOR STATUS DESCRIPTIONAmber Slow Blinking (On for 1s, Off for 1s)The NWA is booting up.Green OffAmber Off The NWA is ready for use.Green OffAmber Off The NWA’s wireless interface is activated.Green OnAmber Off The NWA’s receiving/sending wireless traffic.Green BlinkAmber Slow Blinking (blink for 3 times, Off for 3s)The NWA is discovering an AP controller.Green OnAmber On The NWA failed to boot up or is experience system failure.Green OffAmber Fast Blinking (On for 50ms, Off for 50ms)The NWA is undergoing firmware upgrade.Green Off
 Chapter 1 IntroductionNWA5000 / WAC6000 Series User’s Guide271.7  Starting and Stopping the NWA/WACHere are some of the ways to start and stop the NWA/WAC.Always use Maintenance > Shutdown or the shutdown command before you turn off the NWA/WAC or remove the power. Not doing so can cause the firmware to become corrupt. The NWA/WAC does not stop or start the system processes when you apply configuration files or run shell scripts although you may temporarily lose access to network resources.Amber Slow Blinking (blink for 3 times, Off for 3s)The Uplink port is disconnected.Green OffAmber Slow Blinking (blink for 2 times, Off for 3s)The wireless LAN is disabled or fails.Green OffTable 9   NWA5120 Series LED (continued)COLOR STATUS DESCRIPTIONTable 10   Starting and Stopping the NWA/WACMETHOD DESCRIPTIONTurning on the power A cold start occurs when you turn on the power to the NWA/WAC. The NWA/WAC powers up, checks the hardware, and starts the system processes.Rebooting the NWA/WACA warm start (without powering down and powering up again) occurs when you use the Reboot button in the Reboot screen or when you use the reboot command. The NWA/WAC writes all cached data to the local storage, stops the system processes, and then does a warm start. Using the RESET buttonIf you press the RESET button on the back of the NWA/WAC, the NWA/WAC sets the configuration to its default values and then reboots. See Section 20.6 on page 194 for more information.Clicking Maintenance > Shutdown > Shutdown or using the shutdown commandClicking Maintenance > Shutdown > Shutdown or using the shutdown command writes all cached data to the local storage and stops the system processes. Wait for the device to shut down and then manually turn off or remove the power. It does not turn off the power. Disconnecting the powerPower off occurs when you turn off the power to the NWA/WAC. The NWA/WAC simply turns off. It does not stop the system processes or write cached data to local storage.
NWA5000 / WAC6000 Series User’s Guide28CHAPTER   2The Web Configurator2.1  OverviewThe NWA/WAC Web Configurator allows easy management using an Internet browser. In order to use the Web Configurator, you must:• Use Internet Explorer 7.0 and later versions, Mozilla Firefox 9.0 and later versions, Safari 4.0 and later versions, or Google Chrome 10.0 and later versions.• Allow pop-up windows.• Enable JavaScript (enabled by default).• Enable Java permissions (enabled by default).• Enable cookies.The recommended screen resolution is 1024 x 768 pixels and higher.2.2  Access1Make sure your NWA/WAC is working in standalone AP mode (see Section 1.1.1 on page 12) and hardware is properly connected. See the Quick Start Guide.2Make sure your computer’s IP address is in the range between "192.168.1.3" and "192.168.1.254".3Browse to http://192.168.1.2. The Login screen appears.
 Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide294Enter the user name (default: “admin”) and password (default: “1234”).5Click Login. If you logged in using the default user name and password, the Update Admin Info screen appears. Otherwise, the dashboard appears. The Update Admin Info screen appears every time you log in using the default user name and default password. If you change the password for the default user account, this screen does not appear anymore.2.3  Navigating the Web ConfiguratorThe following summarizes how to navigate the web configurator from the Dashboard screen. This guide uses the WAC6103D-I screens as an example. The screens may vary slightly for different models.
Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide30Figure 9   The Web Configurator’s Main Screen The Web Configurator’s main screen is divided into these parts:•A - Title Bar•B - Navigation Panel•C - Main Window2.3.1  Title BarThe title bar provides some useful links that always appear over the screens below, regardless of how deep into the Web Configurator you navigate.Figure 10   Title BarThe icons provide the following functions. ACBTable 11   Title Bar: Web Configurator IconsLABEL DESCRIPTIONLogout Click this to log out of the Web Configurator.Help Click this to open the help page for the current screen.About Click this to display basic information about the NWA/WAC.Site Map Click this to see an overview of links to the Web Configurator screens.Object ReferenceClick this to open a screen where you can check which configuration items reference an object. CLI Click this to open a popup window that displays the CLI commands sent by the Web Configurator.
 Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide31About Click About to display basic information about the NWA/WAC.Figure 11   AboutThe following table describes labels that can appear in this screen. Site MapClick Site MAP to see an overview of links to the Web Configurator screens. Click a screen’s link to go to that screen.Table 12   AboutLABEL DESCRIPTIONBoot Module This shows the version number of the software that handles the booting process of the NWA/WAC.Current Version This shows the firmware version of the NWA/WAC.Released Date This shows the date (yyyy-mm-dd) and time (hh:mm:ss) when the firmware is released.OK Click this to close the screen.
Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide32Figure 12   Site MapObject ReferenceClick Object Reference to open the Object Reference screen. Select the type of object and the individual object and click Refresh to show which configuration settings reference the object. Figure 13   Object Reference
 Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide33The fields vary with the type of object. The following table describes labels that can appear in this screen.CLI MessagesClick CLI to look at the CLI commands sent by the Web Configurator. These commands appear in a popup window, such as the following.Figure 14   CLI MessagesClick Clear to remove the currently displayed information.Note: See the Command Reference Guide for information about the commands.2.3.2  Navigation PanelUse the menu items on the navigation panel to open screens to configure NWA/WAC features. Click the arrow in the middle of the right edge of the navigation panel to hide the navigation panel menus or drag it to resize them. The following sections introduce the NWA/WAC’s navigation panel menus and their screens.Table 13   Object ReferencesLABEL DESCRIPTIONObject Name This identifies the object for which the configuration settings that use it are displayed. Click the object’s name to display the object’s configuration screen in the main window.# This field is a sequential value, and it is not associated with any entry.Service This is the type of setting that references the selected object. Click a service’s name to display the service’s configuration screen in the main window.Priority If it is applicable, this field lists the referencing configuration item’s position in its list, otherwise N/A displays.Name This field identifies the configuration item that references the object.Description If the referencing configuration item has a description configured, it displays here. Refresh Click this to update the information in this screen.Cancel Click Cancel to close the screen.
Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide34Figure 15   Navigation PanelDashboardThe dashboard displays general device information, system status, system resource usage, and interface status in widgets that you can re-arrange to suit your needs. For details on the Dashboard’s features, see Chapter 3 on page 41.Monitor MenuThe monitor menu screens display status and statistics information.Configuration MenuUse the configuration menu screens to configure the NWA/WAC’s features. Table 14   Monitor Menu Screens Summary FOLDER OR LINK TAB FUNCTIONNetwork Status Display general LAN interface information and packet statistics.WirelessAP Information Radio List Display information about the radios of the connected APs.Station Info Station List Display information about the connected stations.WDS Link Info WDS Link InfoDisplay statistics about the NWA/WAC’s WDS (Wireless Disctribution System) connections.Detected Device Detected DeviceDisplay information about suspected rogue APs.Log View Log Display log entries for the NWA/WAC.Table 15   Configuration Menu Screens Summary FOLDER OR LINK TAB FUNCTIONNetwork IP Setting Configure the IP address for the NWA/WAC Ethernet interface.VLAN Manage the Ethernet interface VLAN settings.AC Discovery Configures the NWA/WAC’s AP Controller settings.
 Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide35Maintenance MenuUse the maintenance menu screens to manage configuration and firmware files, run diagnostics, and reboot or shut down the NWA/WAC.WirelessAP Management WLAN Setting Manage the NWA/WAC’s general wireless settings.MON Mode Rogue/Friendly AP ListConfigure how the NWA/WAC monitors for rogue APs.Load Balancing Load Balancing Configure load balancing for traffic moving to and from wireless clients.DCS DCS Configure dynamic wireless channel selection.ObjectUsers User Create and manage users.Setting Manage default settings for all users, general settings for user sessions, and rules to force user authentication.AP Profile Radio Create and manage wireless radio settings files that can be associated with different APs.SSID Create and manage wireless SSID, security, MAC filtering, and layer-2 isolation files that can be associated with different APs.MON Profile MON Profile Create and manage rogue AP monitoring files that can be associated with different APs.WDS Profile WDS Create and manage WDS profiles that can be used to connect to different APs in WDS.Certificate My Certificates Create and manage th e NWA/WAC’s certificates.Trusted Certificates Import and manage certificates from trusted sources.SystemHost Name Host Name Configure the system and domain name for the NWA/WAC.Date/Time Date/Time Configure the current date, time, and time zone in the NWA/WAC.WWW Service Control Configure HTTP, HTTPS, and general authentication.SSH SSH Configure SSH server and SSH service settings.TELNET TELNET Configure telnet server settings for the NWA/WAC.FTP FTP Configure FTP server settings.SNMP SNMP Configure SNMP communities and services.Log & ReportEmail Daily Report Email Daily Report Configure where and how to send daily reports and what reports to send.Log Setting Log Setting Configure the system log, e-mail logs, and remote syslog servers.Table 16   Maintenance Menu Screens Summary FOLDER OR LINK TAB FUNCTIONFile Manager Configuration File Manage and upload configuration files for the NWA/WAC.Firmware Package View the current firmware version and to upload firmware.Shell Script Manage and run shell script files for the NWA/WAC.Diagnostics Diagnostics Collect diagnostic information.Table 15   Configuration Menu Screens Summary  (continued)FOLDER OR LINK TAB FUNCTION
Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide362.3.3  Warning MessagesWarning messages, such as those resulting from misconfiguration, display in a pop up window.Figure 16   Warning Message 2.3.4  Tables and ListsThe Web Configurator tables and lists are quite flexible and provide several options for how to display their entries.2.3.4.1  Manipulating Table DisplayHere are some of the ways you can manipulate the Web Configurator tables.1Click a column heading to sort the table’s entries according to that column’s criteria. 2Click the down arrow next to a column heading for more options about how to display the entries. The options available vary depending on the type of fields in the column. Here are some examples of what you can do:• Sort in ascending alphabetical order• Sort in descending (reverse) alphabetical orderLEDs Suppression Enable this feature to keep the LEDs off after the NWA/WAC starts.Locator Enable this feature to see the actual location of the NWA/WAC between several devices in the network.Antenna Antenna Switch Change antenna orientation for the radios.Reboot Reboot Restart the NWA/WAC.Shutdown Shutdown Turn off the NWA/WAC.Table 16   Maintenance Menu Screens Summary  (continued)FOLDER OR LINK TAB FUNCTION
 Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide37• Select which columns to display• Group entries by field• Show entries in groups• Filter by mathematical operators (<, >, or =) or searching for text. 3Select a column heading cell’s right border and drag to re-size the column.  4Select a column heading and drag and drop it to change the column order. A green check mark displays next to the column’s title when you drag the column to a valid new location.
Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide385Use the icons and fields at the bottom of the table to navigate to different pages of entries and control how many entries display at a time. 2.3.4.2  Working with Table EntriesThe tables have icons for working with table entries. A sample is shown next. You can often use the [Shift] or [Ctrl] key to select multiple entries to remove, activate, or deactivate. Table 17   Common Table IconsHere are descriptions for the most common table icons.2.3.4.3  Working with ListsWhen a list of available entries displays next to a list of selected entries, you can often just double-click an entry to move it from one list to the other. In some lists you can also use the [Shift] or [Ctrl] key to select multiple entries, and then use the arrow button to move them to the other list. Table 18   Common Table IconsLABEL DESCRIPTIONAdd Click this to create a new entry. For features where the entry’s position in the numbered list is important (features where the NWA/WAC applies the table’s entries in order like the firewall for example), you can select an entry and click Add to create a new entry after the selected entry.Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied.Remove To remove an entry, select it and click Remove. The NWA/WAC confirms you want to remove it before doing so.Activate To turn on an entry, select it and click Activate.Inactivate To turn off an entry, select it and click Inactivate.Object Reference Select an entry and click Object Reference to open a screen that shows which settings use the entry.
 Chapter 2 The Web ConfiguratorNWA5000 / WAC6000 Series User’s Guide39Figure 17   Working with Lists
40PART IITechnical Reference
NWA5000 / WAC6000 Series User’s Guide41CHAPTER   3Dashboard3.1  OverviewUse the Dashboard screens to check status information about the NWA/WAC.3.1.1  What You Can Do in this Chapter•The main Dashboard screen (Section 3.2 on page 41) displays the NWA/WAC’s general device information, system status, system resource usage, and interface status. You can also display other status screens for more information.3.2  DashboardThis screen is the first thing you see when you log into the NWA/WAC. It also appears every time you click the Dashboard icon in the navigation panel. The Dashboard displays general device information, system status, system resource usage, and interface status in widgets that you can re-arrange to suit your needs. You can also collapse, refresh, and close individual widgets.
Chapter 3 DashboardNWA5000 / WAC6000 Series User’s Guide42Figure 18   Dashboard The following table describes the labels in this screen.  Table 19   DashboardLABEL DESCRIPTIONWidget Settings (A)  Use this link to re-open closed widgets. Widgets that are already open appear grayed out.Refresh Time Setting (B)Set the interval for refreshing the information displayed in the widget. Refresh Now (C) Click this to update the widget’s information immediately.Close Widget (D) Click this to close the widget. Use Widget Setting to re-open it.Device InformationSystem Name This field displays the name used to identify the NWA/WAC on any network. Click the icon to open the screen where you can change it.Model Name This field displays the model name of this NWA/WAC.Serial Number This field displays the serial number of this NWA/WAC.MAC Address Range This field displays the MAC addresses used by the NWA/WAC. Each physical port or wireless radio has one MAC address. The first MAC address is assigned to the Ethernet LAN port, the second MAC address is assigned to the first radio, and so on.Firmware Version This field displays the version number and date of the firmware the NWA/WAC is currently running. Click the icon to open the screen where you can upload firmware.Last Firmware Upgrade Status This field displays whether the latest firmware update was successfully completed.Last Firmware Upgrade TimestampThis field displays the date and time when the last firmware update was made.BCDA
 Chapter 3 DashboardNWA5000 / WAC6000 Series User’s Guide43System ResourcesCPU Usage This field displays what percentage of the NWA/WAC’s processing capability is currently being used. Hover your cursor over this field to display the Show CPU Usage icon that takes you to a chart of the NWA/WAC’s recent CPU usage.Memory Usage This field displays what percentage of the NWA/WAC’s RAM is currently being used. Hover your cursor over this field to display the Show Memory Usage icon that takes you to a chart of the NWA/WAC’s recent memory usage.Flash Usage  This field displays what percentage of the NWA/WAC’s onboard flash memory is currently being used. Ethernet NeighborLocal Port (Description) This field displays the port of the NWA/WAC, on which the neighboring device is discovered.Model Name This field displays the model name of the discovered device.System Name This field displays the system name of the discovered device.FW Version This field displays the firmware version of the discovered device.Port (Description) This field displays the discovered device’s port which is connected to the NWA/WAC.IP  This field displays the IP address of the discovered device. Click the IP address to access and manage the discovered device using its web configurator.MAC This field displays the MAC address of the discovered device.WDS (Wireless Distribution System) Uplink/Downlink StatusMAC Address This field displays the MAC address of the root AP or repeater to which the NWA/WAC is connected using WDS.Radio This field displays the radio number on the root AP or repeater to which the NWA/WAC is connected using WDS.Channel This field displays the channel number on the root AP or repeater to which the NWA/WAC is connected using WDS.SSID This field displays the name of the wireless network to which the NWA/WAC is connected using WDS.Security Mode This field displays which secure encryption methods is being used by the NWA/WAC to connect to the root AP or repeater using WDS.Link Status This field displays the RSSI (Received Signal Strength Indicator) and transmission/reception rate of the wireless connection in WDS.System StatusSystem Uptime This field displays how long the NWA/WAC has been running since it last restarted or was turned on.Current Date/Time This field displays the current date and time in the NWA/WAC. The format is yyyy-mm-dd hh:mm:ss.Current Login User This field displays the user name used to log in to the current session, the amount of reauthentication time remaining, and the amount of lease time remaining.Table 19   Dashboard (continued)LABEL DESCRIPTION
Chapter 3 DashboardNWA5000 / WAC6000 Series User’s Guide44Boot Status This field displays details about the NWA/WAC’s startup state.OK - The NWA/WAC started up successfully.Firmware update OK - A firmware update was successful.Problematic configuration after firmware update - The application of the configuration failed after a firmware upgrade.System default configuration - The NWA/WAC successfully applied the system default configuration. This occurs when the NWA/WAC starts for the first time or you intentionally reset the NWA/WAC to the system default settings.Fallback to lastgood configuration - The NWA/WAC was unable to apply the startup-config.conf configuration file and fell back to the lastgood.conf configuration file.Fallback to system default configuration - The NWA/WAC was unable to apply the lastgood.conf configuration file and fell back to the system default configuration file (system-default.conf).Booting in progress - The NWA/WAC is still applying the system configuration.Management Mode This shows whether the NWA/WAC is set to work as a stand alone AP.Power Mode This displays the NWA/WAC’s power status. Full - the NWA/WAC reveives power using a power adaptor and/or through a PoE switch/injector using IEEE 802.3at PoE plus.Limited - the NWA/WAC reveives power through a PoE switch/injector using IEEE 802.3af PoE even when it is also connected to a power source using a power adaptor.When the NWA/WAC is in limited power mode, the NWA/WAC throughput decreases and has just one transmitting radio chain.It always shows Full if the NWA/WAC does not support power detection. At the time of writing, only the WAC6500 series APs support the power detection feature.Interface Status SummaryIf an Ethernet interface does not have any physical ports associated with it, its entry is displayed in light gray text. Click the Detail icon to go to a (more detailed) summary screen of interface statistics.Name This field displays the name of each interface. Status This field displays the current status of each interface. The possible values depend on what type of interface it is.Inactive - The Ethernet interface is disabled.Down - The Ethernet interface is enabled but not connected.Speed / Duplex - The Ethernet interface is enabled and connected. This field displays the port speed and duplex setting (Full or Half).VID This field displays the VLAN ID to which the interface belongs.IP Addr/Netmask This field displays the current IP address and subnet mask assigned to the interface. If the IP address is 0.0.0.0, the interface is disabled or did not receive an IP address and subnet mask via DHCP.If this interface is a member of an active virtual router, this field displays the IP address it is currently using. This is either the static IP address of the interface (if it is the master) or the management IP address (if it is a backup).IP Assignment This field displays how the interface gets its IP address.Static - This interface has a static IP address.DHCP Client - This interface gets its IP address from a DHCP server.Table 19   Dashboard (continued)LABEL DESCRIPTION
 Chapter 3 DashboardNWA5000 / WAC6000 Series User’s Guide453.2.1  CPU UsageUse this screen to look at a chart of the NWA/WAC’s recent CPU usage. To access this screen, click CPU Usage in the dashboard.Figure 19   Dashboard > CPU UsageAction If the interface has a static IP address, this shows n/a. If the interface has a dynamic IP address, use this field to get or to update the IP address for the interface. Click Renew to send a new DHCP request to a DHCP server. WLAN Interface Status SummaryThis displays status information for the WLAN interface.Status This displays whether or not the WLAN interface is activated.MAC Address This displays the MAC address of the radio.Radio This indicates the radio number on the NWA/WAC.Band This indicates the wireless frequency band currently being used by the radio. This shows - when the radio is in monitor mode.OP Mode This indicates the radio’s operating mode. Operating modes are AP (MBSSID), MON (monitor), Root AP or Repeater.Channel This indicates the channel number the radio is using.Antenna This indicates the antenna orientation for the radio (Wall or Ceiling).This field is not available if the NWA/WAC does not allow you to adjust antenna orientation for each radio using the web configurator or a physical switch. Refer to Table 1 on page 11 and Table 2 on page 11 to see if your NWA/WAC has an antenna switch.Station This displays the number of wireless clients connected to the NWA/WAC.AP Information This shows a summary of connected wireless Access Points (APs). All Sensed Device This sections displays a summary of all wireless devices detected by the network. Click the link to go to the Monitor > Wireless > Detected Device screen.Un-Classified AP This displays the number of detected unclassified APs.Rogue AP This displays the number of detected rogue APs.Friendly AP This displays the number of detected friendly APs.Table 19   Dashboard (continued)LABEL DESCRIPTION
Chapter 3 DashboardNWA5000 / WAC6000 Series User’s Guide46The following table describes the labels in this screen.  3.2.2  Memory UsageUse this screen to look at a chart of the NWA/WAC’s recent memory (RAM) usage. To access this screen, click Memory Usage in the dashboard.Figure 20   Dashboard > Memory UsageThe following table describes the labels in this screen.  Table 20   Dashboard > CPU UsageLABEL DESCRIPTION% The y-axis represents the percentage of CPU usage.time The x-axis shows the time period over which the CPU usage occurredRefresh Interval Enter how often you want this window to be automatically updated.Refresh Now Click this to update the information in the window right away. Table 21   Dashboard > Memory UsageLABEL DESCRIPTIONThe y-axis represents the percentage of RAM usage.The x-axis shows the time period over which the RAM usage occurredRefresh Interval Enter how often you want this window to be automatically updated.Refresh Now Click this to update the information in the window right away.
NWA5000 / WAC6000 Series User’s Guide47CHAPTER   4Monitor4.1  OverviewUse the Monitor screens to check status and statistics information.4.1.1  What You Can Do in this Chapter•The Network Status screen (Section 4.3 on page 48) displays general LAN interface information and packet statistics. •The Radio List screen (Section 4.4 on page 49) displays statistics about the wireless radio transmitters in the NWA/WAC.•The Station Info screen (Section 4.5 on page 52) displays statistics pertaining to the associated stations.•The WDS Link Info screen (Section 4.6 on page 53) displays statistics about the NWA/WAC’s WDS (Wireless Distribution System) connections.•The Detected Device screen (Section 4.7 on page 54) displays information about suspected rogue APs.•The View Log screen (Section 4.8 on page 55) displays the NWA/WAC’s current log messages. You can change the way the log is displayed, you can e-mail the log, and you can also clear the log in this screen.4.2  What You Need to KnowThe following terms and concepts may help as you read through the chapter.Rogue APRogue APs are wireless access points operating in a network’s coverage area that are not under the control of the network’s administrators, and can open up holes in a network’s security. See Chapter 9 on page 106 for details.Friendly APFriendly APs are other wireless access points that are detected in your network, as well as any others that you know are not a threat (those from neighboring networks, for example). See Chapter 9 on page 106 for details.
Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide484.3  Network StatusUse this screen to look at general Ethernet interface information and packet statistics. To access this screen, click Monitor > Network Status.Figure 21   Monitor > Network Status          The following table describes the labels in this screen. Table 22   Monitor > Network StatusLABEL DESCRIPTIONInterface Summary IPv6 Interface SummaryUse the Interface Summary section for IPv4 network settings. Use the IPv6 Interface Summary section for IPv6 network settings if you connect your NWA/WAC to an IPv6 network. Both sections have similar fields as described below.IP Addr/NetmaskIP AddressThis field displays the current IP address (and subnet mask) of the interface. If the IP address is 0.0.0.0 (in the IPv4 network) or :: (in the IPv6 network), the interface does not have an IP address yet.IP Assignment This field displays how the interface gets its IPv4 address.Static - This interface has a static IPv4 address.DHCP Client - This interface gets its IPv4 address from a DHCP server.Action Use this field to get or to update the IP address for the interface. Click Renew to send a new DHCP request to a DHCP server. If the interface cannot use one of these ways to get or to update its IP address, this field displays n/a.Port Statistics TablePoll Interval Enter how often you want this window to be updated automatically, and click Set Interval.Set Interval Click this to set the Poll Interval the screen uses.Stop Click this to stop the window from updating automatically. You can start it again by setting the Poll Interval and clicking Set Interval.Name This field displays the name of the interface.
 Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide494.4   Radio List Use this screen to view statistics for the NWA/WAC’s wireless radio transmitters. To access this screen, click Monitor > Wireless > AP Information > Radio List.Figure 22   Monitor > Wireless > AP Information > Radio List    The following table describes the labels in this screen. Status This field displays the current status of the physical port. Down - The physical port is not connected.Speed / Duplex - The physical port is connected. This field displays the port speed and duplex setting (Full or Half).TxPkts This field displays the number of packets transmitted from the NWA/WAC on the physical port since it was last connected.RxPkts This field displays the number of packets received by the NWA/WAC on the physical port since it was last connected.Collisions This field displays the number of collisions on the physical port since it was last connected.Tx This field displays the transmission speed, in bytes per second, on the physical port in the one-second interval before the screen updated.Rx This field displays the reception speed, in bytes per second, on the physical port in the one-second interval before the screen updated.Up Time This field displays how long the physical port has been connected.System Up Time This field displays how long the NWA/WAC has been running since it last restarted or was turned on.Table 22   Monitor > Network Status (continued)LABEL DESCRIPTIONTable 23   Monitor > Wireless > AP Information > Radio ListLABEL DESCRIPTIONMore InformationClick this to view additional information about the selected radio’s wireless traffic and station count. Information spans a 24 hour period.Status This displays whether or not the radio is enabled.
Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide504.4.1  AP Mode Radio InformationThis screen allows you to view a selected radio’s SSID details, wireless traffic statistics and station count for the preceding 24 hours. To access this window, select a radio and click the More Information button in the Radio List screen.Loading This indicates the AP’s load balance status (UnderLoad or OverLoad) when load balancing is enabled on the NWA/WAC. Otherwise, it shows - when load balancing is disabled or the radio is in monitor mode.MAC Address This displays the MAC address of the radio.Radio This indicates the radio number on the NWA/WAC to which it belongs.OP Mode This indicates the radio’s operating mode. Operating modes are AP (MBSSID), MONITOR, Root AP or RepeaterAP/WDS Profile This indicates the AP profile name and WDS profile name to which the radio belongs.Frequency Band This indicates the wireless frequency band currently being used by the radio.This shows - when the radio is in monitor mode.Channel  This indicates the radio’s channel ID.Station This displays the number of wireless clients connected to this radio on the NWA/WAC.Rx PKT This displays the total number of packets received by the radio.Tx PKT This displays the total number of packets transmitted by the radio.Rx FCS Error CountThis indicates the number of received packet errors accrued by the radio.Tx Retry Count This indicates the number of times the radio has attempted to re-transmit packets.Table 23   Monitor > Wireless > AP Information > Radio List (continued)LABEL DESCRIPTION
 Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide51Figure 23   Monitor > Wireless > AP Information > Radio List > More Information
Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide52The following table describes the labels in this screen. 4.5  Station List Use this screen to view statistics pertaining to the associated stations (or “wireless clients”). Click Monitor > Wireless > Station Info to access this screen.Figure 24   Monitor > Wireless > Station Info Table 24   Monitor > Wireless > AP Information > Radio List > More InformationLABEL DESCRIPTIONSSID Detail This list shows information about all the wireless clients that have connected to the specified radio over the preceding 24 hours.# This is the items sequential number in the list. It has no bearing on the actual data in this list.SSID Name This displays an SSID associated with this radio. There can be up to eight maximum.BSSID This displays a BSSID associated with this radio. The BSSID is tied to the SSID.Security Mode This displays the security mode in which the SSID is operating.VLAN This displays the VLAN ID associated with the SSID.Traffic Statistics This graph displays the overall traffic information of the radio over the preceding 24 hours.This y-axis represents the amount of data moved across this radio in megabytes per second.This x-axis represents the amount of time over which the data moved across this radio.Station Count This graph displays the connected station information of the radio over the preceding 24 hoursThe y-axis represents the number of connected stations.The x-axis shows the time period over which a station was connected.Last Update This field displays the date and time the information in the window was last updated. OK Click this to close this window.Cancel Click this to close this window.
 Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide53The following table describes the labels in this screen. 4.6  WDS Link InfoUse this screen to view the WDS traffic statistics between the NWA/WAC and a root AP or repeaters. Click Monitor > Wireless > WDS Link Info to access this screen.Figure 25   Monitor > Wireless > WDS Link Info Table 25   Monitor > Wireless > Station InfoLABEL DESCRIPTION# This is the station’s index number in this list.MAC Address This is the station’s MAC address.Radio This is the radio number on the NWA/WAC to which the station is connected.SSID Name This indicates the name of the wireless network to which the station is connected. A single AP can have multiple SSIDs or networks.Security Mode This indicates which secure encryption methods is being used by the station to connect to the network.Signal Strength This is the RSSI (Received Signal Strength Indicator) of the station’s wireless connection.Tx Rate This is the maximum transmission rate of the station.Rx Rate This is the maximum reception rate of the station.Association Time This displays the time the station first associated with the NWA/WAC’s wireless network.Refresh Click this to refresh the items displayed on this page.
Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide54The following table describes the labels in this screen.  4.7  Detected Device Use this screen to view information about suspected rogue APs. Click Monitor > Wireless > Detected Device to access this screen. Not all NWA/WACs support monitor mode and rogue APs detection.Note: The radio or at least one of the NWA/WAC’s radio must be set to monitor mode (in the Wireless > AP Management screen) in order to detect other wireless devices in its vicinity.Table 26   Monitor > Wireless > WDS Link InfoLABEL DESCRIPTIONWDS Uplink InfoWDS Downlink InfoUplink refers to the WDS link from the repeaters to the root AP.Downlink refers to the WDS link from the root AP to the repeaters.When the NWA/WAC is in root AP mode and connected to a repeater, only the downlink information is displayed.When the NWA/WAC is in repeater mode and connected to a root AP directly or via another repeater, the uplink information is displayed.When the NWA/WAC is in repeater mode and connected to a root AP and other repeater(s), both the uplink and downlink information would be displayed.# This is the index number of the root AP or repeater in this list.MAC Address This is the MAC address of the root AP or repeater to which the NWA/WAC is connected using WDS.Radio This is the radio number on the root AP or repeater to which the NWA/WAC is connected using WDS.SSID Name This indicates the name of the wireless network to which the NWA/WAC is connected using WDS. Security Mode This indicates which secure encryption methods is being used by the NWA/WAC to connect to the root AP or repeater using WDS.Signal Strength This is the RSSI (Received Signal Strength Indicator) of the wireless connection in WDS.Tx Rate This is the maximum transmission rate of the root AP or repeater to which the NWA/WAC is connected using WDS.Rx Rate This is the maximum reception rate of the root AP or repeater to which the NWA/WAC is connected using WDS.Association Time This displays the time the NWA/WAC first associated with the wireless network using WDS.Refresh Click this to refresh the items displayed on this page.
 Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide55Figure 26   Monitor > Wireless > Detected Device  The following table describes the labels in this screen. 4.8  View LogLog messages are stored in two separate logs, one for regular log messages and one for debugging messages. In the regular log, you can look at all the log messages by selecting All Logs, or you can select a specific category of log messages (for example, user). You can also look at the debugging log by selecting Debug Log. All debugging messages have the same priority. Table 27   Monitor > Wireless > Detected DeviceLABEL DESCRIPTIONMark as Rogue APClick this button to mark the selected AP as a rogue AP. A rogue AP can be contained in the Configuration > Wireless > MON Mode screen (Section 6.3 on page 72).Mark as Friendly APClick this button to mark the selected AP as a friendly AP. For more on managing friendly APs, see the Configuration > Wireless > MON Mode screen (Section 6.3 on page 72).# This is the detected device’s index number in this list.Status This indicates the detected device’s status.Device This indicates the type of device detected.Role This indicates the detected device’s role (such as friendly or rogue).MAC Address This indicates the detected device’s MAC address.SSID Name This indicates the detected device’s SSID.Channel ID This indicates the detected device’s channel ID.802.11 Mode This indicates the 802.11 mode (a/b/g/n) transmitted by the detected device.Security This indicates the encryption method (if any) used by the detected device.Description This displays the detected device’s description.  For more on managing friendly and rogue APs, see the Configuration > Wireless > MON Mode screen (Section 6.3 on page 72).Last Seen This indicates the last time the device was detected by the NWA/WAC.Refresh Click this to refresh the items displayed on this page.
Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide56To access this screen, click Monitor > Log. The log is displayed in the following screen.Note: When a log reaches the maximum number of log messages, new log messages automatically overwrite existing log messages, starting with the oldest existing log message first.Events that generate an alert (as well as a log message) display in red. Regular logs display in black. Click a column’s heading cell to sort the table entries by that column’s criteria. Click the heading cell again to reverse the sort order.Figure 27   Monitor > Log > View Log
 Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide57The following table describes the labels in this screen.  Table 28   Monitor > Log > View LogLABEL DESCRIPTIONShow Filter / Hide FilterClick this button to show or hide the filter settings.If the filter settings are hidden, the Display, Email Log Now, Refresh, and Clear Log fields are available.If the filter settings are shown, the Display, Priority, Source Address, Destination Address, Source Interface, Destination Interface, Protocol, Keyword, and Search fields are available.Display Select the category of log message(s) you want to view. You can also view All Logs at one time, or you can view the Debug Log.Priority This displays when you show the filter. Select the priority of log messages to display. The log displays the log messages with this priority or higher. Choices are: any, emerg, alert, crit, error, warn, notice, and info, from highest priority to lowest priority. This field is read-only if the Category is Debug Log. Source Address This displays when you show the filter. Type the source IP address of the incoming packet that generated the log message. Do not include the port in this filter.Destination AddressThis displays when you show the filter. Type the IP address of the destination of the incoming packet when the log message was generated. Do not include the port in this filter.Source Interface This displays when you show the filter. Select the source interface of the packet that generated the log message. Destination InterfaceThis displays when you show the filter. Select the destination interface of the packet that generated the log message. Protocol This displays when you show the filter. Select a service protocol whose log messages you would like to see. Keyword This displays when you show the filter. Type a keyword to look for in the Message, Source, Destination and Note fields. If a match is found in any field, the log message is displayed. You can use up to 63 alphanumeric characters and the underscore, as well as punctuation marks ()’ ,:;?! +-*/= #$% @ ; the period, double quotes, and brackets are not allowed.Search This displays when you show the filter. Click this button to update the log using the current filter settings.Email Log Now  Click this button to send log messages to the Active e-mail addresses specified in the Send Log To field on the Configuration > Log & Report > Log Settings screen.Refresh Click this to update the list of logs.Clear Log Click this button to clear the whole log, regardless of what is currently displayed on the screen.#This field is a sequential value, and it is not associated with a specific log message.Time  This field displays the time the log message was recorded.Priority This field displays the priority of the log message. It has the same range of values as the Priority field above.Category This field displays the log that generated the log message. It is the same value used in the Display and (other) Category fields.Message This field displays the reason the log message was generated. The text “[count=x]”, where x is a number, appears at the end of the Message field if log consolidation is turned on and multiple entries were aggregated to generate into this one.Source This field displays the source IP address and the port number in the event that generated the log message.Source Interface This field displays the source interface of the packet that generated the log message.Destination  This field displays the destination IP address and the port number of the event that generated the log message.
Chapter 4 MonitorNWA5000 / WAC6000 Series User’s Guide58The Web Configurator saves the filter settings if you leave the View Log screen and return to it later.Destination InterfaceThis field displays the destination interface of the packet that generated the log message.Protocol This field displays the service protocol in the event that generated the log message.Note This field displays any additional information about the log message.Table 28   Monitor > Log > View Log (continued)LABEL DESCRIPTION
NWA5000 / WAC6000 Series User’s Guide59CHAPTER   5Network5.1  OverviewThis chapter describes how you can configure the management IP address and VLAN settings of your NWA/WAC.The Internet Protocol (IP) address identifies a device on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network. These networking devices are also known as hosts.Figure 28   IP SetupThe figure above illustrates one possible setup of your NWA/WAC. The gateway IP address is 192.168.1.1 and the managed IP address of the NWA/WAC is 192.168.1.2 (default), but if the NWA/WAC is assigned an IP address by a DHCP server, the default (192.168.1.2) will not be used. The gateway and the NWA/WAC must belong in the same IP subnet to be able to communicate with each other.5.1.1  Management ModeThis discusses using the NWA/WAC in management mode, which determines whether the NWA/WAC is used in its standalone mode, or as part of a Control And Provisioning of Wireless Access Points (CAPWAP) network. About CAPWAPThe NWA/WAC supports CAPWAP. This is ZyXEL’s implementation of the CAPWAP protocol (RFC 5415). The CAPWAP dataflow is protected by Datagram Transport Layer Security (DTLS).The following figure illustrates a CAPWAP wireless network. You (U) configure the AP controller (C), which then automatically updates the configurations of the managed APs (M1 ~ M4).
Chapter 5 NetworkNWA5000 / WAC6000 Series User’s Guide60Figure 29   CAPWAP Network ExampleNote: The NWA/WAC can be a standalone AP (default), or a CAPWAP managed AP.CAPWAP Discovery and ManagementThe link between CAPWAP-enabled access points proceeds as follows:1An AP in managed AP mode joins a wired network (receives a dynamic IP address).2The AP sends out a discovery request, looking for a CAPWAP AP controller.3If there is an AP controller on the network, it receives the discovery request. If the AP controller is in Manual mode it adds the details of the AP to its Unmanaged Access Points list, and you decide which available APs to manage. If the AP is in Always Accept mode, it automatically adds the AP to its Managed Access Points list and provides the managed AP with default configuration information, as well as securely transmitting the DTLS pre-shared key. The managed AP is ready for association with wireless clients.Managed AP Finds the ControllerA managed NWA/WAC can find the controller in one of the following ways:• Manually specify the controller’s IP address in the Web Configurator’s AC (AP Controller) Discovery screen. • Get the controller’s IP address from a DHCP server with the controller’s IP address configured as option 138.• Get the controller’s IP address from a DNS server SRV (Service) record.• Broadcasting to discover the controller within the broadcast domain.Note: The AP controller needs to have a static IP address. If it is a DHCP client, set the DHCP server to reserve an IP address for the AP controller.
 Chapter 5 NetworkNWA5000 / WAC6000 Series User’s Guide61CAPWAP and IP SubnetsBy default, CAPWAP works only between devices with IP addresses in the same subnet. However, you can configure CAPWAP to operate between devices with IP addresses in different subnets by doing the following.• Activate DHCP. Your network’s DHCP server must support option 138 defined in RFC 5415.• Configure DHCP option 138 with the IP address of the CAPWAP AP controller on your network.DHCP Option 138 allows the CAPWAP management request (from the AP in managed AP mode) to reach the AP controller in a different subnet, as shown in the following figure.Figure 30   CAPWAP and DHCP Option 138 Notes on CAPWAPThis section lists some additional features of ZyXEL’s implementation of the CAPWAP protocol.• When the AP controller uses its internal Remote Authentication Dial In User Service (RADIUS) server, managed APs also use the AP controller’s authentication server to authenticate wireless clients.• If a managed AP’s link to the AP controller is broken, the managed AP continues to use the wireless settings with which it was last provided.5.1.2  What You Can Do in this Chapter•The IP Setting screen (Section 5.2 on page 62) configures the NWA/WAC’s LAN IP address. •The VLAN screen (Section 5.3 on page 63) configures the NWA/WAC’s VLAN settings. •The AC (AP Controller) Discovery screen (Section 5.3 on page 63) configures the NWA/WAC’s AP Controller settings.
Chapter 5 NetworkNWA5000 / WAC6000 Series User’s Guide625.2  IP Setting Use this screen to configure the IP address for your NWA/WAC. To access this screen, click Configuration > Network > IP Setting.Figure 31   Configuration > Network > IP Setting (Retake screenshot)     Each field is described in the following table.  Table 29   Configuration > Network > IP SettingLABEL  DESCRIPTIONIP Address AssignmentGet Automatically Select this to make the interface a DHCP client and automatically get the IP address, subnet mask, and gateway address from a DHCP server.Use Fixed IP Address Select this if you want to specify the IP address, subnet mask, and gateway manually. IP Address Enter the IP address for this interface.Subnet Mask Enter the subnet mask of this interface in dot decimal notation. The subnet mask indicates what part of the IP address is the same for all computers in the network.Gateway Enter the IP address of the gateway. The NWA/WAC sends packets to the gateway when it does not know how to route the packet to its destination. The gateway should be on the same network as the interface.
 Chapter 5 NetworkNWA5000 / WAC6000 Series User’s Guide635.3  VLANThis section discusses how to configure the NWA/WAC’s VLAN settings.DNS Server IP Address Enter the IP address of the DNS server.IPv6 Address AssignmentEnable Stateless Address Auto-configuration (SLAAC)Select this to enable IPv6 stateless auto-configuration on the NWA/WAC. The NWA/WAC will generate an IPv6 address itself from a prefix obtained from an IPv6 router in the network.Link-Local Address This displays the IPv6 link-local address and the network prefix that the NWA/WAC generates itself for the LAN interface.IPv6 Address/Prefix Length Enter the IPv6 address and the prefix length for the LAN interface if you want to use a static IP address. This field is optional.The prefix length indicates what the left-most part of the IP address is the same for all computers in the network, that is, the network address.Gateway Enter the IPv6 address of the default outgoing gateway using colon (:) hexadecimal notation.Metric Enter the priority of the gateway (if any) on the LAN interface. The NWA/WAC decides which gateway to use based on this priority. The lower the number, the higher the priority. If two or more gateways have the same priority, the NWA/WAC uses the one that was configured first.DHCPv6 Client Select this option to set the NWA/WAC to act as a DHCPv6 client.DUID This field displays the DHCP Unique IDentifier (DUID) of the NWA/WAC, which is unique and used for identification purposes when the NWA/WAC is exchanging DHCPv6 messages with others. See Appendix B on page 208 for more information.Request Address  Select this option to get an IPv6 address from the DHCPv6 server.DHCPv6 Request OptionsSelect this option to determine what additional information to get from the DHCPv6 server. DNS Server Select this option to obtain the IP address of the DNS server.NTP Server Select this option to obtain the IP address of the NTP server.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings. Table 29   Configuration > Network > IP Setting (continued)LABEL  DESCRIPTION
Chapter 5 NetworkNWA5000 / WAC6000 Series User’s Guide64Figure 32   Management VLAN SetupIn the figure above, to access and manage the NWA/WAC from computer A, the NWA/WAC and switch B’s ports to which computer A and the NWA/WAC are connected should be in the same VLAN.A Virtual Local Area Network (VLAN) allows a physical network to be partitioned into multiple logical networks. Devices on a logical network belong to one group. A device can belong to more than one group. With VLAN, a device cannot directly talk to or hear from devices that are not in the same group(s); the traffic must first go through a router.VLAN also increases network performance by limiting broadcasts to a smaller and more manageable logical broadcast domain. In traditional switched environments, all broadcast packets go to each and every individual port. With VLAN, all broadcasts are confined to a specific broadcast domain. IEEE 802.1Q TagThe IEEE 802.1Q standard defines an explicit VLAN tag in the MAC header to identify the VLAN membership of a frame across bridges. A VLAN tag includes the 12-bit VLAN ID and 3-bit user priority. The VLAN ID associates a frame with a specific VLAN and provides the information that devices need to process the frame across the network. Use this screen to configure the VLAN settings for your NWA/WAC. To access this screen, click Configuration > Network > VLAN.AB
 Chapter 5 NetworkNWA5000 / WAC6000 Series User’s Guide65Figure 33   Configuration > Network > VLAN      Each field is described in the following table.  Table 30   Configuration > Network > VLANLABEL  DESCRIPTIONVLAN SettingsManagement VLAN ID Enter a VLAN ID for the NWA/WAC.As Native VLAN Select this option to treat this VLAN ID as a VLAN created on the NWA/WAC and not one assigned to it from outside the network.LAN SettingPort SettingEdit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied.Activate/Inactivate To turn on an entry, select it and click Activate. To turn off an entry, select it and click Inactivate.# This is the index number of the port.Status This field indicates whether the port is enabled (a yellow bulb) or not (a gray bulb).Port This field displays the name of the port. PVID This field displays the port number of the VLAN ID.VLAN ConfigurationAdd Click this to create a new entry. For features where the entry’s position in the numbered list is important (features where the NWA/WAC applies the table’s entries in order like the SSID for example), you can select an entry and click Add to create a new entry after the selected entry.
Chapter 5 NetworkNWA5000 / WAC6000 Series User’s Guide665.4  AC (AP Controller) DiscoveryThis section discusses how to configure the NWA/WAC’s AC Discovery (AP Controller) settings. You can have the NWA/WAC managed by an AP controller on your network. When you do this, the NWA/WAC can be configured ONLY by the AP controller. See Section 5.1.1 on page 59 for more information on management mode and AP Controller.If you want to return the NWA/WAC to standalone AP mode, you can do one of the two following options: • Press the Reset button.• Check the AP controller for the NWA/WAC’s IP address and use FTP to upload the default configuration file to the NWA/WAC. You can get the configuration file at conf/system-default.conf. You must reboot the device after uploading the configuration file. To access the Controller Discover screen, click Configuration > Network > AC Discovery.Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied.Remove To remove an entry, select it and click Remove. The NWA/WAC confirms you want to remove it before doing so.Activate/Inactivate To turn on an entry, select it and click Activate. To turn off an entry, select it and click Inactivate.# This is the index number of the VLAN ID Status This field indicates whether the VLAN is enabled (a yellow bulb) or not (a gray bulb).Name This field displays the name of each VLAN.VID This field displays the VLAN ID.Member This field displays the VLAN membership to which the port belongs.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings. Table 30   Configuration > Network > VLAN (continued)LABEL  DESCRIPTION
 Chapter 5 NetworkNWA5000 / WAC6000 Series User’s Guide67Figure 34   Configuration > Network > AC DiscoveryEach field is described in the following table. Table 31   Configuration > Network > AC DiscoveryLABEL DESCRIPTIONDiscovery SettingAuto Select this option to use DHCP option 138/DNS SRV record/Broadcast to get the AP controller’s IP address.Manual Select this option and enter the IP address of the AP controller manually. This is necessary when the AP Controller is not in the same subnet and you want it to manage the NWA/WAC.Primary / Secondary Static AC IP Specify the primary and secondary IP address of the AP controller to which the NWA/WAC connects.Disable Select this to manage the NWA/WAC using its own web configurator, neither managing nor managed by other devices. Please note if an AP Controller is in the same subnet, you will need to click Disable if you do not want the NWA/WAC to be managed.Apply Click Apply to save the information entered in this screen.If you change the mode in this screen, the NWA/WAC restarts. Wait a short while before you attempt to log in again. If you changed the mode to Managed AP, the AP controller uploads the firmware package for managed AP mode to the NWA/WAC and you cannot log in as the web configurator is disabled; you must manage the NWA/WAC through the AP controller on your network.Reset Click Reset to return the screen to its last-saved settings.
NWA5000 / WAC6000 Series User’s Guide68CHAPTER   6Wireless6.1  OverviewThis chapter discusses how to configure the wireless network settings in your NWA/WAC. The following figure provides an example of a wireless network.Figure 35   Example of a Wireless NetworkThe wireless network is the part in the blue circle. In this wireless network, devices A and B are called wireless clients. The wireless clients use the access point (AP) to interact with other devices (such as the printer) or with the Internet. Your NWA/WAC is the AP.6.1.1  What You Can Do in this Chapter•The AP Management screen (Section 6.2 on page 69) manages the NWA/WAC’s general wireless settings.•The MON Mode screen (Section 6.3 on page 72) allows you to assign APs either to the rogue AP list or the friendly AP list.•The Load Balancing screen (Section 6.4 on page 74) configures network traffic load balancing between the APs and the NWA/WAC. •The DCS screen (Section 6.5 on page 77) configures dynamic radio channel selection.
 Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide696.1.2  What You Need to KnowThe following terms and concepts may help as you read this chapter.Station / Wireless ClientA station or wireless client is any wireless-capable device that can connect to an AP using a wireless signal.Dynamic Channel Selection (DCS)Dynamic Channel Selection (DCS) is a feature that allows an AP to automatically select the radio channel upon which it broadcasts by scanning the area around it and determining what channels are currently being used by other devices.Load Balancing (Wireless)Wireless load balancing is the process where you limit the number of connections allowed on an wireless access point (AP) or you limit the amount of wireless traffic transmitted and received on it so the AP does not become overloaded. 6.2  AP ManagementUse this screen to manage the NWA/WAC’s general wireless settings. Click Configuration > Wireless > AP Management to access this screen.
Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide70Figure 36   Configuration > Wireless > AP Management     Each field is described in the following table.   Table 32   Configuration > Wireless > AP ManagementLABEL  DESCRIPTIONRadio 1 SettingRadio 1 Activate Select the check box to enable the NWA/WAC’s first (default) radio.
 Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide71Radio 1 OP Mode Select the operating mode for radio 1.AP Mode means the radio can receive connections from wireless clients and pass their data traffic through to the NWA/WAC to be managed (or subsequently passed on to an upstream gateway for managing).MON Mode means the radio monitors the broadcast area for other APs, then passes their information on to the NWA/WAC where it can be determined if those APs are friendly or rogue. If a radio is set to this mode it cannot receive connections from wireless clients.Root AP means the radio acts as an AP and also supports the wireless connections with other APs (in repeater mode) to form a WDS (Wireless Distribution System) to extend its wireless network.Repeater means the radio can establish a wireless connection with other APs (in either root AP or repeater mode) to form a WDS.Radio 1 Profile Select the radio profile the radio uses. Note: You can only apply a 2.4G AP radio profile to radio 1. Otherwise, the first radio will not be working.Radio 1 WDS Profile This field is available only when the radio is in Root AP or Repeater mode.Select the WDS profile the radio uses to connect to a root AP or repeater.Uplink Selection ModeThis field is available only when the radio is in Repeater mode.Select AUTO to have the NWA/WAC automatically use the settings in the applied WDS profile to connect to a root AP or repeater.Select Manual to have the NWA/WAC connect to the root AP or repeater with the MAC address specified in the Radio 1 Uplink MAC Address field.Output Power Enter the output power (between 0 to 30 dBm) of the NWA/WAC in this field. If there is a high density of APs in an area, decrease the output power of the NWA/WAC to reduce interference with other APs.Note: Reducing the output power also reduces the NWA/WAC’s effective broadcast radius.MBSSID SettingsEdit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied.# This field shows the index number of the SSIDSSID Profile This field displays the SSID profile that is associated with the radio profile.Radio 2 SettingRadio 2 Activate This displays if the NWA/WAC has a second radio. Select the check box to enable the NWA/WAC’s second radio.Table 32   Configuration > Wireless > AP Management (continued)LABEL  DESCRIPTION
Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide726.3  MON ModeUse this screen to assign APs either to the rogue AP list or the friendly AP list. A rogue AP is a wireless access point operating in a network’s coverage area that is not under the control of the network administrator, and which can potentially open up holes in a network’s security.Radio 2 OP Mode This displays if the NWA/WAC has a second radio. Select the operating mode for radio 2.AP Mode means the radio can receive connections from wireless clients and pass their data traffic through to the NWA/WAC to be managed (or subsequently passed on to an upstream gateway for managing).MON Mode means the radio monitors the broadcast area for other APs, then passes their information on to the NWA/WAC where it can be determined if those APs are friendly or rogue. If a radio is set to this mode it cannot receive connections from wireless clients.Root AP means the radio acts as an AP and also supports the wireless connections with other APs (in repeater mode) to form a WDS to extend its wireless network.Repeater means the radio can establish a wireless connection with other APs (in either root AP or repeater mode) to form a WDS.Radio 2 Profile This displays if the NWA/WAC has a second radio. Select the radio profile the radio uses. Note: You can only apply a 5G AP radio profile to radio 2. Otherwise, the second radio will not be working.Radio 2 WDS Profile This field is available only when the radio is in Root AP or Repeater mode.Select the WDS profile the radio uses to connect to a root AP or repeater.Uplink Selection ModeThis field is available only when the radio is in Repeater mode.Select AUTO to have the NWA/WAC automatically use the settings in the applied WDS profile to connect to a root AP or repeater.Select Manual to have the NWA/WAC connect to the root AP or repeater with tbe MAC address specified in the Radio 2 Uplink MAC Address field.Output Power Enter the output power (between 0 to 30 dBm) of the NWA/WAC in this field. If there is a high density of APs in an area, decrease the output power of the NWA/WAC to reduce interference with other APs.Note: Reducing the output power also reduces the NWA/WAC’s effective broadcast radius.MBSSID SettingsEdit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied.# This field shows the index number of the SSIDSSID Profile This field shows the SSID profile that is associated with the radio profile.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings.Table 32   Configuration > Wireless > AP Management (continued)LABEL  DESCRIPTION
 Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide73Click Configuration > Wireless > MON Mode to access this screen.Figure 37   Configuration > Wireless > MON Mode      Each field is described in the following table.  Table 33   Configuration > Wireless > MON ModeLABEL  DESCRIPTIONRogue/Friendly AP ListAdd Click this button to add an AP to the list and assign it either friendly or rogue status.Edit Select an AP in the list to edit and reassign its status.Remove Select an AP in the list to remove.# This field is a sequential value, and it is not associated with any interface.Role This field indicates whether the selected AP is a rogue-ap or a friendly-ap. To change the AP’s role, click the Edit button.MAC Address This field indicates the AP’s radio MAC address.Description This field displays the AP’s description. You can modify this by clicking the Edit button.Importing/Exporting These controls allow you to export the current list of rogue and friendly APs or import existing lists.File Path / Browse / Importing Enter the file name and path of the list you want to import or click the Browse button to locate it. Once the File Path field has been populated, click Importing to bring the list into the NWA/WAC.You need to wait a while for the importing process to finish.Exporting Click this button to export the current list of either rogue APs or friendly APS.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings.
Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide746.3.1  Add/Edit Rogue/Friendly ListClick Add or select an AP and click the Edit button in the Configuration > Wireless > MON Mode table to display this screen.Figure 38   Configuration > Wireless > MON Mode > Add/Edit Rogue/Friendly AP List   Each field is described in the following table.  6.4  Load BalancingUse this screen to configure wireless network traffic load balancing between the APs on your network. Click Configuration > Wireless > Load Balancing to access this screen.Figure 39   Configuration > Wireless > Load Balancing      Table 34   Configuration > Wireless > MON Mode > Add/Edit Rogue/Friendly AP ListLABEL  DESCRIPTIONMAC  Enter the MAC address of the AP you want to add to the list. A MAC address is a unique hardware identifier in the following hexadecimal format: xx:xx:xx:xx:xx:xx where xx is a hexadecimal number separated by colons.Description Enter up to 60 characters for the AP’s description. Spaces and underscores are allowed.Role Select either Rogue AP or Friendly AP for the AP’s role.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to close the window with changes unsaved.
 Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide75Each field is described in the following table.  Table 35   Configuration > Wireless > Load BalancingLABEL  DESCRIPTIONEnable Load BalancingSelect this to enable load balancing on the NWA/WAC.Use this section to configure wireless network traffic load balancing between the managd APs in this group.Mode Select a mode by which load balancing is carried out.Select By Station Number to balance network traffic based on the number of specified stations connected to the NWA/WAC.Select By Traffic Level to balance network traffic based on the volume generated by the stations connected to the NWA/WAC.Select By Smart Classroom to balance network traffic based on the number of specified stations connected to the NWA/WAC. The NWA/WAC ignores association request and authentication request packets from any new station when the maximum number of stations is reached.If you select By Station Number or By Traffic Level, once the threshold is crossed (either the maximum station numbers or with network traffic), the NWA/WAC delays association request and authentication request packets from any new station that attempts to make a connection. This allows the station to automatically attempt to connect to another, less burdened AP if one is available.Max Station Number Enter the threshold number of stations at which the NWA/WAC begins load balancing its connections.Traffic Level Select the threshold traffic level at which the NWA/WAC begins load balancing its connections (Low, Medium, High).The maximum bandwidth allowed for each level is: •Low - 11 Mbps, •Medium - 23 Mbps•High - 35M bpsDisassociate station when overloadedThis function is enabled by default and the disassociation priority is always Signal Strength when you set Mode to By Smart Classroom.Select this option to disassociate wireless clients connected to the AP when it becomes overloaded. If you do not enable this option, then the AP simply delays the connection until it can afford the bandwidth it requires, or it transfers the connection to another AP within its broadcast radius.The disassociation priority is determined automatically by the NWA/WAC and is as follows:•Idle Timeout - Devices that have been idle the longest will be kicked first. If none of the connected devices are idle, then the priority shifts to Signal Strength.•Signal Strength - Devices with the weakest signal strength will be kicked first.Note: If you enable this function, you should ensure that there are multiple APs within the broadcast radius that can accept any rejected or kicked wireless clients; otherwise, a wireless client attempting to connect to an overloaded AP will be disassociated permanently and never be allowed to connect.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings.
Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide766.4.1  Disassociating and Delaying ConnectionsWhen your AP becomes overloaded, there are two basic responses it can take. The first one is to “delay” a client connection. This means that the AP withholds the connection until the data transfer throughput is lowered or the client connection is picked up by another AP. If the client is picked up by another AP then the original AP cannot resume the connection.For example, here the AP has a balanced bandwidth allotment of 6 Mbps. If laptop R connects and it pushes the AP over its allotment, say to 7 Mbps, then the AP delays the red laptop’s connection until it can afford the bandwidth or the laptop is picked up by a different AP with bandwidth to spare.Figure 40   Delaying a ConnectionThe second response your AP can take is to kick the connections that are pushing it over its balanced bandwidth allotment.Figure 41   Kicking a ConnectionConnections are kicked based on either idle timeout or signal strength. The NWA/WAC first looks to see which devices have been idle the longest, then starts kicking them in order of highest idle time. If no connections are idle, the next criteria the NWA/WAC analyzes is signal strength. Devices with the weakest signal strength are kicked first.
 Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide776.5  DCS Use this screen to configure dynamic radio channel selection. Click Configuration > Wireless > DCS to access this screen.Figure 42   Configuration > Wireless > DCS      Each field is described in the following table.  6.6  Technical ReferenceThe following section contains additional technical information about the features described in this chapter.Dynamic Channel SelectionWhen numerous APs broadcast within a given area, they introduce the possibility of heightened radio interference, especially if some or all of them are broadcasting on the same radio channel. If the interference becomes too great, then the network administrator must open his AP configuration options and manually change the channel to one that no other AP is using (or at least a channel that has a lower level of interference) in order to give the connected stations a minimum degree of interference. Dynamic channel selection frees the network administrator from this task by letting the AP do it automatically. The AP can scan the area around it looking for the channel with the least amount of interference.In the 2.4 GHz spectrum, each channel from 1 to 13 is broken up into discrete 22 MHz segments that are spaced 5 MHz apart. Channel 1 is centered on 2.412 GHz while channel 13 is centered on 2.472 GHz.Table 36   Configuration > Wireless > DCSLABEL  DESCRIPTIONSelect Now Click this to have the NWA/WAC scan for and select an available channel immediately.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings.
Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide78Figure 43   An Example Three-Channel DeploymentThree channels are situated in such a way as to create almost no interference with one another if used exclusively: 1, 6 and 11. When an AP broadcasts on any of these three channels, it should not interfere with neighboring APs as long as they are also limited to same trio.Figure 44   An Example Four-Channel DeploymentHowever, some regions require the use of other channels and often use a safety scheme with the following four channels: 1, 4, 7 and 11. While they are situated sufficiently close to both each other and the three so-called “safe” channels (1,6 and 11) that interference becomes inevitable, the severity of it is dependent upon other factors: proximity to the affected AP, signal strength, activity, and so on.Finally, there is an alternative four channel scheme for ETSI, consisting of channels 1, 5, 9, 13. This offers significantly less overlap that the other one.Figure 45   An Alternative Four-Channel DeploymentLoad BalancingBecause there is a hard upper limit on an AP’s wireless bandwidth, load balancing can be crucial in areas crowded with wireless users. Rather than let every user connect and subsequently dilute the available bandwidth to the point where each connecting device receives a meager trickle, the load balanced AP instead limits the incoming connections as a means to maintain bandwidth integrity.
 Chapter 6 WirelessNWA5000 / WAC6000 Series User’s Guide79There are three kinds of wireless load balancing available on the NWA/WAC: Load balancing by station number limits the number of devices allowed to connect to your AP. If you know exactly how many stations you want to let connect, choose this option.For example, if your company’s graphic design team has their own AP and they have 10 computers, you can load balance for 10. Later, if someone from the sales department visits the graphic design team’s offices for a meeting and he tries to access the network, his computer’s connection is delayed, giving it the opportunity to connect to a different, neighboring AP. If he still connects to the AP regardless of the delay, then the AP may boot other people who are already connected in order to associate with the new connection.Load balancing by smart classroom also limits the number of devices allowed to connect to your AP. But any new connections will be just rejected when the AP is overloaded.Load balancing by traffic level limits the number of connections to the AP based on maximum bandwidth available. If you are uncertain as to the exact number of wireless connections you will have then choose this option. By setting a maximum bandwidth cap, you allow any number of devices to connect as long as their total bandwidth usage does not exceed the configured bandwidth cap associated with this setting. Once the cap is hit, any new connections are rejected or delayed provided that there are other APs in range.Imagine a coffee shop in a crowded business district that offers free wireless connectivity to its customers. The coffee shop owner can’t possibly know how many connections his AP will have at any given moment. As such, he decides to put a limit on the bandwidth that is available to his customers but not on the actual number of connections he allows. This means anyone can connect to his wireless network as long as the AP has the bandwidth to spare. If too many people connect and the AP hits its bandwidth cap then all new connections must basically wait for their turn or get shunted to the nearest identical AP.
NWA5000 / WAC6000 Series User’s Guide80CHAPTER   7User7.1  OverviewThis chapter describes how to set up user accounts and user settings for the NWA/WAC. 7.1.1  What You Can Do in this Chapter•The User screen (see Section 7.2 on page 81) provides a summary of all user accounts.•The Setting screen (see Section 7.3 on page 83) controls default settings, login settings, lockout settings, and other user settings for the NWA/WAC. 7.1.2  What You Need To KnowThe following terms and concepts may help as you read this chapter.User AccountA user account defines the privileges of a user logged into the NWA/WAC. User accounts are used in controlling access to configuration and services in the NWA/WAC.User TypesThese are the types of user accounts the NWA/WAC uses.  Note: The default admin account is always authenticated locally, regardless of the authentication method setting.Table 37   Types of User AccountsTYPE ABILITIES LOGIN METHOD(S)Admin Usersadmin Change NWA/WAC configuration (web, CLI) WWW, TELNET, SSH, FTPlimited-admin Look at NWA/WAC configuration (web, CLI)Perform basic diagnostics (CLI)WWW, TELNET, SSHAccess Usersuser Used for the embedded RADIUS server and SNMPv3 user accessBrowse user-mode commands (CLI)
 Chapter 7 UserNWA5000 / WAC6000 Series User’s Guide817.2  User SummaryThe User screen provides a summary of all user accounts. To access this screen click Configuration > Object > User.Figure 46   Configuration > Object > UserThe following table describes the labels in this screen.  7.2.1  Add/Edit UserThe User Add/Edit screen allows you to create a new user account or edit an existing one. 7.2.1.1  Rules for User NamesEnter a user name from 1 to 31 characters.The user name can only contain the following characters:Table 38   Configuration > Object > UserLABEL DESCRIPTIONAdd Click this to create a new entry.Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. Remove To remove an entry, select it and click Remove. The NWA/WAC confirms you want to remove it before doing so.Object Reference Select an entry and click Object Reference to open a screen that shows which settings use the entry.# This field is a sequential value, and it is not associated with a specific user.User Name This field displays the user name of each user.User Type This field displays type of user this account was configured as.•admin - this user can look at and change the configuration of the NWA/WAC•limited-admin - this user can look at the configuration of the NWA/WAC but not to change it•user - this user has access to the NWA/WAC’s services but cannot look at the configurationDescription This field displays the description for each user.
Chapter 7 UserNWA5000 / WAC6000 Series User’s Guide82• Alphanumeric A-z 0-9 (there is no unicode support)• _ [underscores] •- [dashes]The first character must be alphabetical (A-Z a-z), an underscore (_), or a dash (-). Other limitations on user names are:• User names are case-sensitive. If you enter a user 'bob' but use 'BOB' when connecting via CIFS or FTP, it will use the account settings used for 'BOB' not ‘bob’.• User names have to be different than user group names.• Here are the reserved user names:To access this screen, go to the User screen, and click Add or Edit.Figure 47   Configuration > Object > User > Add/Edit A User•adm •admin •any •bin •daemon•debug •devicehaecived•ftp •games •halt•ldap-users •lp •mail •news •nobody•operator •radius-users •root •shutdown •sshd•sync •uucp •zyxel
 Chapter 7 UserNWA5000 / WAC6000 Series User’s Guide83The following table describes the labels in this screen.  7.3  Setting This screen controls default settings, login settings, lockout settings, and other user settings for the NWA/WAC. To access this screen, login to the Web Configurator, and click Configuration > Object > User > Setting.Table 39   Configuration > User > User > Add/Edit A UserLABEL DESCRIPTIONUser Name Type the user name for this user account. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. User names have to be different than user group names, and some words are reserved.User Type Select what type of user this is. Choices are:•admin - this user can look at and change the configuration of the NWA/WAC•limited-admin - this user can look at the configuration of the NWA/WAC but not to change it•user - this is used for embedded RADIUS server and SNMPv3 user accessPassword Enter the password of this user account. It can consist of 4 - 31 alphanumeric characters.Retype Re-enter the password to make sure you have entered it correctly.Description Enter the description of each user, if any. You can use up to 60 printable ASCII characters. Default descriptions are provided. Authentication Timeout SettingsThis field is not available if the user type is user.If you want to set authentication timeout to a value other than the default settings, select Use Manual Settings then fill your preferred values in the fields that follow.Lease Time This field is not available if the user type is user.Enter the number of minutes this user has to renew the current session before the user is logged out. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Admin users renew the session every time the main screen refreshes in the Web Configurator. Reauthentication TimeThis field is not available if the user type is user.Type the number of minutes this user can be logged into the NWA/WAC in one session before the user has to log in again. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Unlike Lease Time, the user has no opportunity to renew the session without logging out.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.
Chapter 7 UserNWA5000 / WAC6000 Series User’s Guide84Figure 48   Configuration > Object > User > SettingThe following table describes the labels in this screen.   Table 40   Configuration > Object > User > SettingLABEL DESCRIPTIONUser Default SettingDefault Authentication Timeout SettingsThese authentication timeout settings are used by default when you create a new user account. They also control the settings for any existing user accounts that are set to use the default settings. You can still manually configure any user account’s authentication timeout settings.Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. # This field is a sequential value, and it is not associated with a specific entry.User Type These are the kinds of user account the NWA/WAC supports.•admin - this user can look at and change the configuration of the NWA/WAC•limited-admin - this user can look at the configuration of the NWA/WAC but not to change it•user - this is used for embedded RADIUS server and SNMPv3 user accessLease Time  This is the default lease time in minutes for each type of user account. It defines the number of minutes the user has to renew the current session before the user is logged out.Admin users renew the session every time the main screen refreshes in the Web Configurator.
 Chapter 7 UserNWA5000 / WAC6000 Series User’s Guide857.3.1  Edit User Authentication Timeout SettingsThis screen allows you to set the default authentication timeout settings for the selected type of user account. These default authentication timeout settings also control the settings for any existing user accounts that are set to use the default settings. You can still manually configure any user account’s authentication timeout settings.To access this screen, go to the Configuration > Object > User > Setting screen, select one of the Default Authentication Timeout Settings entry and click the Edit icon.Figure 49   User > Setting > Edit User Authentication Timeout SettingsReauthentication Time This is the default reauthentication time in minutes for each type of user account. It defines the number of minutes the user can be logged into the NWA/WAC in one session before having to log in again. Unlike Lease Time, the user has no opportunity to renew the session without logging out.User Logon SettingsLimit the number of simultaneous logons for administration accountSelect this check box if you want to set a limit on the number of simultaneous logins by admin users. If you do not select this, admin users can login as many times as they want at the same time using the same or different IP addresses.Maximum number per administration account This field is effective when Limit ... for administration account is checked. Type the maximum number of simultaneous logins by each admin user. User Lockout SettingsEnable logon retry limit Select this check box to set a limit on the number of times each user can login unsuccessfully (for example, wrong password) before the IP address is locked out for a specified amount of time.Maximum retry count This field is effective when Enable logon retry limit is checked. Type the maximum number of times each user can login unsuccessfully before the IP address is locked out for the specified lockout period. The number must be between 1 and 99.Lockout period This field is effective when Enable logon retry limit is checked. Type the number of minutes the user must wait to try to login again, if logon retry limit is enabled and the maximum retry count is reached. This number must be between 1 and 65,535 (about 45.5 days).Apply Click Apply to save the changes. Reset Click Reset to return the screen to its last-saved settings. Table 40   Configuration > Object > User > Setting (continued)LABEL DESCRIPTION
Chapter 7 UserNWA5000 / WAC6000 Series User’s Guide86The following table describes the labels in this screen.  Table 41   User > Setting > Edit User Authentication Timeout SettingsLABEL DESCRIPTIONUser Type This read-only field identifies the type of user account for which you are configuring the default settings.•admin - this user can look at and change the configuration of the NWA/WAC.•limited-admin - this user can look at the configuration of the NWA/WAC but not to change it.Lease Time  Enter the number of minutes this type of user account has to renew the current session before the user is logged out. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Admin users renew the session every time the main screen refreshes in the Web Configurator. Access users can renew the session by clicking the Renew button on their screen. If you allow access users to renew time automatically, the users can select this check box on their screen as well. In this case, the session is automatically renewed before the lease time expires.Reauthentication Time Type the number of minutes this type of user account can be logged into the NWA/WAC in one session before the user has to log in again. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Unlike Lease Time, the user has no opportunity to renew the session without logging out.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.
NWA5000 / WAC6000 Series User’s Guide87CHAPTER   8AP Profile8.1  OverviewThis chapter shows you how to configure preset profiles for the NWA/WAC. 8.1.1  What You Can Do in this Chapter•The Radio screen (Section 8.2 on page 88) creates radio configurations that can be used by the APs.•The SSID screen (Section 8.3 on page 93) configures three different types of profiles for your networked APs.8.1.2  What You Need To KnowThe following terms and concepts may help as you read this chapter.Wireless ProfilesAt the heart of all wireless AP configurations on the NWA/WAC are profiles. A profile represents a group of saved settings that you can use across any number of connected APs. You can set up the following wireless profile types:•Radio - This profile type defines the properties of an AP’s radio transmitter. You can have a maximum of 32 radio profiles on the NWA/WAC.•SSID - This profile type defines the properties of a single wireless network signal broadcast by an AP. Each radio on a single AP can broadcast up to 8 SSIDs. You can have a maximum of 32 SSID profiles on the NWA/WAC.•Security - This profile type defines the security settings used by a single SSID. It controls the encryption method required for a wireless client to associate itself with the SSID. You can have a maximum of 32 security profiles on the NWA/WAC.•MAC Filtering - This profile provides an additional layer of security for an SSID, allowing you to block access or allow access to that SSID based on wireless client MAC addresses. If a client’s MAC address is on the list, then it is either allowed or denied, depending on how you set up the MAC Filter profile. You can have a maximum of 32 MAC filtering profiles on the NWA/WAC.•Layer-2 Isolation - This profile defines the MAC addresses of the devices that you want to allow the associated wireless clients to have access to when layer-2 isolation is enabled. SSIDThe SSID (Service Set IDentifier) is the name that identifies the Service Set with which a wireless station is associated. Wireless stations associating to the access point (AP) must have the same SSID. In other words, it is the name of the wireless network that clients use to connect to it.
Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide88WEPWEP (Wired Equivalent Privacy) encryption scrambles all data packets transmitted between the AP and the wireless stations associated with it in order to keep network communications private. Both the wireless stations and the access points must use the same WEP key for data encryption and decryption.WPA2WPA2 (IEEE 802.11i) is a wireless security standard that defines stronger encryption, authentication and key management than WPA. Key differences between WPA2 and WEP are improved data encryption and user authentication.IEEE 802.1x The IEEE 802.1x standard outlines enhanced security methods for both the authentication of wireless stations and encryption key management. Authentication is done using an external RADIUS server. 8.2  RadioThis screen allows you to create radio profiles for the NWA/WAC. A radio profile is a list of settings that an NWA/WAC can use to configure its radio transmitter(s). To access this screen click Configuration > Object > AP Profile.Note: You can have a maximum of 32 radio profiles on the NWA/WAC.Figure 50   Configuration > Object > AP Profile > RadioThe following table describes the labels in this screen.  Table 42   Configuration > Object > AP Profile > RadioLABEL DESCRIPTIONAdd Click this to add a new radio profile.Edit Click this to edit the selected radio profile.Remove Click this to remove the selected radio profile.Activate To turn on an entry, select it and click Activate.
 Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide898.2.1  Add/Edit Radio ProfileThis screen allows you to create a new radio profile or edit an existing one. To access this screen, click the Add button or select a radio profile from the list and click the Edit button. Inactivate To turn off an entry, select it and click Inactivate.Object Reference Click this to view which other objects are linked to the selected radio profile.# This field is a sequential value, and it is not associated with a specific user.Status This field shows whether or not the entry is activated.A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active.Profile Name This field indicates the name assigned to the radio profile.Frequency Band This field indicates the frequency band which this radio profile is configured to use.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings.Table 42   Configuration > Object > AP Profile > Radio (continued)LABEL DESCRIPTION
Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide90Figure 51   Configuration > Object > AP Profile > Add/Edit Profile The following table describes the labels in this screen.  Table 43   Configuration > Object > AP Profile > Add/Edit ProfileLABEL DESCRIPTIONHide / Show Advanced SettingsClick this to hide or show the Advanced Settings in this window.General SettingsActivate Select this option to make this profile active.Profile Name Enter up to 31 alphanumeric characters to be used as this profile’s name. Spaces and underscores are allowed.
 Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide91802.11 Band Select the wireless band which this radio profile should use. Not all NWA/WACs support both 2.4 GHz and 5 GHz frequency bands.2.4 GHz is the frequency used by IEEE 802.11b/g/n wireless clients.5 GHz is the frequency used by IEEE 802.11ac/a/n wireless clients.If you set 802.11 Band to 2.4G, you can select from the following:•b/g: allows either IEEE 802.11b or IEEE 802.11g compliant WLAN devices to associate with the NWA/WAC. The NWA/WAC adjusts the transmission rate automatically according to the wireless standard supported by the wireless devices.•b/g/n: allows IEEE802.11b, IEEE802.11g and IEEE802.11n compliant WLAN devices to associate with the NWA/WAC. The transmission rate of your NWA/WAC might be reduced.If you set 802.11 Band to 5G, you can select from the following:•a: allows only IEEE 802.11a compliant WLAN devices to associate with the NWA/WAC.•a/n: allows both IEEE802.11n and IEEE802.11a compliant WLAN devices to associate with the NWA/WAC. The transmission rate of your NWA/WAC might be reduced.•ac: allows IEEE 802.11ac compliant WLAN devices to associate with the WAC. Channel Width Select the channel bandwidth you want to use for your wireless network.Select 20 MHz if you want to lessen radio interference with other wireless devices in your neighborhood.Select 20/40 MHz to allow the NWA/WAC to choose the channel bandwidth (20 or 40 MHz) that has least interference.Select 20/40/80 MHz to allow the NWA/WAC to choose the channel bandwidth (20 or 40 or 80 MHz) that has least interference.Channel Selection This is the radio channel which the signal will use for broadcasting by this radio profile.•DCS: Choose Dynamic Channel Selection to have the NWA/WAC choose a radio channel that has least interference.•Manual: Choose from the available radio channels in the list. If your NWA/WAC is outdoor type, be sure to choose non-indoors channels.DCS Time Interval Enter a number of minutes. This regulates how often the NWA/WAC surveys the other APs within its broadcast radius. If the channel on which it is currently broadcasting suddenly comes into use by another AP, the NWA/WAC will then dynamically select the next available clean channel or a channel with lower interference.Enable DCS Client Aware Select this to have the AP wait until all connected clients have disconnected before switching channels.If you disable this then the AP switches channels immediately regardless of any client connections. In this instance, clients that are connected to the AP when it switches channels are dropped.2.4 GHz Channel Selection Method Select how you want to specify the channels the NWA/WAC switches between for 2.4 GHz operation. This field appears only when you choose 802.11b/g/n mode.Select auto to have the NWA/WAC display a 2.4 GHz Channel Deployment field you can use to limit channel switching to 3 or 4 channels.Select manual to select the individual channels the NWA/WAC switches between. Select channels from the Available channels list and use the right arrow button to move them to the Channels selected list. Table 43   Configuration > Object > AP Profile > Add/Edit Profile (continued)LABEL DESCRIPTION
Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide922.4 GHz Channel Deployment This is available when the 2.4 GHz Channel Selection Method is set to auto.Select Three-Channel Deployment to limit channel switching to channels 1,6, and 11, the three channels that are sufficiently attenuated to have almost no impact on one another. In other words, this allows you to minimize channel interference by limiting channel-hopping to these three “safe” channels.Select Four-Channel Deployment to limit channel switching to four channels. Depending on the country domain, if the only allowable channels are 1-11 then the NWA/WAC uses channels 1, 4, 7, 11 in this configuration; otherwise, the NWA/WAC uses channels 1, 5, 9, 13 in this configuration. Four channel deployment expands your pool of possible channels while keeping the channel interference to a minimum.Enable 5 GHz DFS Aware Select this if your APs are operating in an area known to have RADAR devices. This allows the devide to downgrade its frequency to below 5 GHz in the event RADAR signal is detected, thus preventing it from interfering with that signal.Enabling this forces the AP to select a non-DFS channel.5 GHz Channel Selection Method Select how you want to specify the channels the NWA/WAC switches between for 5 GHz operation.Select Auto to have the NWA/WAC automatically select the best channel.Advanced SettingsGuard Interval Set the guard interval for this radio profile to either short or long. This option isn’t applicable if you set 802.11 Band to 11a or 11b/g and/or choose 20 MHz channel width.The guard interval is the gap introduced between data transmission from users in order to reduce interference. Reducing the interval increases data transfer rates but also increases interference. Increasing the interval reduces data transfer rates but also reduces interference.Enable A-MPDU Aggregation Select this to enable A-MPDU aggregation.Message Protocol Data Unit (MPDU) aggregation collects Ethernet frames along with their 802.11n headers and wraps them in a 802.11n MAC header. This method is useful for increasing bandwidth throughput in environments that are prone to high error rates.Enable A-MSDU Aggregation Select this to enable A-MSDU aggregation.Mac Service Data Unit (MSDU) aggregation collects Ethernet frames without any of their 802.11n headers and wraps the header-less payload in a single 802.11n MAC header. This method is useful for increasing bandwidth throughput. It is also more efficient than A-MPDU except in environments that are prone to high error rates.RTS/CTS Threshold Use RTS/CTS to reduce data collisions on the wireless network if you have wireless clients that are associated with the same AP but out of range of one another. When enabled, a wireless client sends an RTS (Request To Send) and then waits for a CTS (Clear To Send) before it transmits. This stops wireless clients from transmitting packets at the same time (and causing data collisions). A wireless client sends an RTS for all packets larger than the number (of bytes) that you enter here. Set the RTS/CTS equal to or higher than the fragmentation threshold to turn RTS/CTS off.Beacon Interval When a wirelessly networked device sends a beacon, it includes with it a beacon interval. This specifies the time period before the device sends the beacon again. The interval tells receiving devices on the network how long they can wait in low-power mode before waking up to handle the beacon. A high value helps save current consumption of the access point. Table 43   Configuration > Object > AP Profile > Add/Edit Profile (continued)LABEL DESCRIPTION
 Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide938.3  SSID The SSID screens allow you to configure three different types of profiles for your networked APs: an SSID list, which can assign specific SSID configurations to your APs; a security list, which can assign specific encryption methods to the APs when allowing wireless clients to connect to them; and a MAC filter list, which can limit connections to an AP based on wireless clients MAC addresses.8.3.1  SSID List This screen allows you to create and manage SSID configurations that can be used by the APs. An SSID, or Service Set IDentifier, is basically the name of the wireless network to which a wireless DTIM Delivery Traffic Indication Message (DTIM) is the time period after which broadcast and multicast packets are transmitted to mobile clients in the Active Power Management mode. A high DTIM value can cause clients to lose connectivity with the network. This value can be set from 1 to 255.Enable Signal Threshold Select the check box to use the signal threshold to ensure wireless clients receive good throughput. This allows only wireless clients with a strong signal to connect to the AP.Clear the check box to not require wireless clients to have a minimum signal strength to connect to the AP.Station Signal Threshold Set a minimum client signal strength. A wireless client is allowed to connect to the AP only when its signal strength is stronger than the specified threshold. -20 dBm is the strongest signal you can require and -76 is the weakest.Disassociate Station ThresholdSet a minimum kick-off signal strength. When a wireless client’s signal strength is lower than the specified threshold, the NWA/WAC disconnects the wireless client from the AP. -20 dBm is the strongest signal you can require and -90 is the weakest.Allow Station Connection after Multiple RetriesSelect this option to allow a wireless client to try to associate with the AP again after it is disconnected due to weak signal strength.Station Retry Count Set the maximum number of times a wireless client can attempt to re-connect to the AP Multicast SettingsTransmission Mode Specify how the NWA/WAC handles wireless multicast traffic.Select Multicast to Unicast to broadcast wireless multicast traffic to all of the wireless clients as unicast traffic. Unicast traffic dynamically changes the data rate based on the application’s bandwidth requirements. The retransmit mechanism of unicast traffic provides more reliable transmission of the multicast traffic, although it also produces duplicate packets.Select Fixed Multicast Rate to send multicast traffic to all wireless clients at a single data rate. You must know the multicast application’s bandwidth requirements and set it in the following field.Multicast Rate(Mbps) If you set Transmission Mode to Fixed Multicast Rate, select a data rate at which the NWA/WAC transmits multicast packets to wireless clients. For example, to deploy 4 Mbps video, select a fixed multicast rate higher than 4 Mbps.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.Table 43   Configuration > Object > AP Profile > Add/Edit Profile (continued)LABEL DESCRIPTION
Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide94client can connect. The SSID appears as readable text to any device capable of scanning for wireless frequencies (such as the WiFi adapter in a laptop), and is displayed as the wireless network name when a person makes a connection to it. To access this screen click Configuration > Object > AP Profile > SSID.Note: You can have a maximum of 32 SSID profiles on the NWA/WAC.Figure 52   Configuration > Object > AP Profile > SSID ListThe following table describes the labels in this screen.  8.3.2  Add/Edit SSID ProfileThis screen allows you to create a new SSID profile or edit an existing one. To access this screen, click the Add button or select a SSID profile from the list and click the Edit button.Table 44   Configuration > Object > AP Profile > SSID ListLABEL DESCRIPTIONAdd Click this to add a new SSID profile.Edit Click this to edit the selected SSID profile.Remove Click this to remove the selected SSID profile.Object Reference Click this to view which other objects are linked to the selected SSID profile (for example, radio profile).# This field is a sequential value, and it is not associated with a specific user.Profile Name This field indicates the name assigned to the SSID profile.SSID This field indicates the SSID name as it appears to wireless clients.Security Profile This field indicates which (if any) security profile is associated with the SSID profile.QOS This field indicates the QoS type associated with the SSID profile.MAC Filtering ProfileThis field indicates which (if any) MAC filter Profile is associated with the SSID profile.Layer-2 Isolation ProfileThis field indicates which (if any) layer-2 isolation Profile is associated with the SSID profile.VLAN ID This field indicates the VLAN ID associated with the SSID profile.
 Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide95Figure 53   Configuration > Object > AP Profile > Add/Edit SSID ProfileThe following table describes the labels in this screen.  Table 45   Configuration > Object > AP Profile > Add/Edit SSID ProfileLABEL DESCRIPTIONCreate new ObjectSelect an object type from the list to create a new one associated with this SSID profile.Profile Name Enter up to 31 alphanumeric characters for the profile name. This name is only visible in the Web Configurator and is only for management purposes. Spaces and underscores are allowed.SSID Enter the SSID name for this profile. This is the name visible on the network to wireless clients. Enter up to 32 characters, spaces and underscores are allowed.Security Profile Select a security profile from this list to associate with this SSID. If none exist, you can use the Create new Object menu to create one.Note: It is highly recommended that you create security profiles for all of your SSIDs to enhance your network security.MAC Filtering ProfileSelect a MAC filtering profile from the list to associate with this SSID. If none exist, you can use the Create new Object menu to create one.MAC filtering allows you to limit the wireless clients connecting to your network through a particular SSID by wireless client MAC addresses. Any clients that have MAC addresses not in the MAC filtering profile of allowed addresses are denied connections.The disable setting means no MAC filtering is used.Layer-2 Isolation ProfileSelect a layer-2 isolation profile from the list to associate with this SSID. If none exist, you can use the Create new Object menu to create one.Layer-2 isolation allows you to prevent wireless clients associated with your NWA/WAC from communicating with other wireless clients, APs, computers or routers in a network.The disable setting means no layer-2 isolation is used.
Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide968.4  Security ListThis screen allows you to manage wireless security configurations that can be used by your SSIDs. Wireless security is implemented strictly between the AP broadcasting the SSID and the stations that are connected to it.To access this screen click Configuration > Object > AP Profile > SSID > Security List.Note: You can have a maximum of 32 security profiles on the NWA/WAC.QoS Select a Quality of Service (QoS) access category to associate with this SSID. Access categories minimize the delay of data packets across a wireless network. Certain categories, such as video or voice, are given a higher priority due to the time sensitive nature of their data packets.QoS access categories are as follows:disable: Turns off QoS for this SSID. All data packets are treated equally and not tagged with access categories.WMM: Enables automatic tagging of data packets. The NWA/WAC assigns access categories to the SSID by examining data as it passes through it and making a best guess effort. If something looks like video traffic, for instance, it is tagged as such.WMM_VOICE: All wireless traffic to the SSID is tagged as voice data. This is recommended if an SSID is used for activities like placing and receiving VoIP phone calls.WMM_VIDEO: All wireless traffic to the SSID is tagged as video data. This is recommended for activities like video conferencing.WMM_BEST_EFFORT: All wireless traffic to the SSID is tagged as “best effort,” meaning the data travels the best route it can without displacing higher priority traffic. This is good for activities that do not require the best bandwidth throughput, such as surfing the Internet.WMM_BACKGROUND: All wireless traffic to the SSID is tagged as low priority or “background traffic”, meaning all other access categories take precedence over this one. If traffic from an SSID does not have strict throughput requirements, then this access category is recommended. For example, an SSID that only has network printers connected to it.VLAN ID Enter a VLAN ID for the NWA/WAC to use to tag traffic originating from this SSID.Hidden SSID Select this if you want to “hide” your SSID from wireless clients. This tells any wireless clients in the vicinity of the AP using this SSID profile not to display its SSID name as a potential connection. Not all wireless clients respect this flag and display it anyway.When a SSID is “hidden” and a wireless client cannot see it, the only way you can connect to the SSID is by manually entering the SSID name in your wireless connection setup screen(s) (these vary by client, client connectivity software, and operating system).Enable Intra-BSS Traffic BlockingSelect this option to prevent crossover traffic from within the same SSID.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.Table 45   Configuration > Object > AP Profile > Add/Edit SSID Profile (continued)LABEL DESCRIPTION
 Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide97Figure 54   Configuration > Object > AP Profile > SSID > Security ListThe following table describes the labels in this screen.  8.4.1  Add/Edit Security ProfileThis screen allows you to create a new security profile or edit an existing one. To access this screen, click the Add button or select a security profile from the list and click the Edit button.Note: This screen’s options change based on the Security Mode selected. Only the default screen is displayed here.Table 46   Configuration > Object > AP Profile > SSID > Security ListLABEL DESCRIPTIONAdd Click this to add a new security profile.Edit Click this to edit the selected security profile.Remove Click this to remove the selected security profile.Object Reference Click this to view which other objects are linked to the selected security profile (for example, SSID profile).# This field is a sequential value, and it is not associated with a specific user.Profile Name This field indicates the name assigned to the security profile.Security Mode This field indicates this profile’s security mode (if any).
Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide98Figure 55   SSID > Security Profile > Add/Edit Security Profile
 Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide99The following table describes the labels in this screen.  Table 47   SSID > Security Profile > Add/Edit Security ProfileLABEL DESCRIPTIONProfile Name Enter up to 31 alphanumeric characters for the profile name. This name is only visible in the Web Configurator and is only for management purposes. Spaces and underscores are allowed.Security Mode Select a security mode from the list: none, wep, wpa2, or wpa2-mix.Radius Server Type This shows External and the NWA/WAC uses an external RADIUS server for authentication.Primary / Secondary Radius Server ActivateSelect this to have the NWA/WAC use the specified RADIUS server.Radius Server IP Address Enter the IP address of the RADIUS server to be used for authentication.Radius Server Port Enter the port number of the RADIUS server to be used for authentication.Radius Server Secret Enter the shared secret password of the RADIUS server to be used for authentication.Primary / Secondary Accounting Server ActivateSelect the check box to enable user accounting through an external authentication server.Accounting Server IP AddressEnter the IP address of the external accounting server in dotted decimal notation. Accounting Server Port Enter the port number of the external accounting server. The default port number is 1813. You need not change this value unless your network administrator instructs you to do so with additional information. Accounting Share Secret Enter a password (up to 128 alphanumeric characters) as the key to be shared between the external accounting server and the NWA/WAC. The key must be the same on the external accounting server and your NWA/WAC. The key is not sent over the network.Accounting Interim UpdateThis field is available only when you enable user accounting through an external authentication server.Select this to have the NWA/WAC send subscriber status updates to the accounting server at the interval you specify.Interim Update Interval Specify the time interval for how often the NWA/WAC is to send a subscriber status update to the accounting server.802.1X Select this to enable 802.1x secure authentication.ReAuthentication Timer Enter the interval (in seconds) between authentication requests. Enter a 0 for unlimited requests.WEP Authentication SettingsIdle Timeout Enter the idle interval (in seconds) that a client can be idle before authentication is discontinued.Authentication Type Select a WEP authentication method. Choices are Open or Share key. Share key is only available if you are not using 802.1x.
Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide100Key Length Select the bit-length of the encryption key to be used in WEP connections.If you select WEP-64: • Enter 10 hexadecimal digits in the range of “A-F”, “a-f” and “0-9” (for example, 0x11AA22BB33) for each Key used.or • Enter 5 ASCII characters (case sensitive) ranging from “a-z”, “A-Z” and “0-9” (for example, MyKey) for each Key used.If you select WEP-128:• Enter 26 hexadecimal digits in the range of “A-F”, “a-f” and “0-9” (for example, 0x00112233445566778899AABBCC) for each Key used.or• Enter 13 ASCII characters (case sensitive) ranging from “a-z”, “A-Z” and “0-9” (for example, MyKey12345678) for each Key used.Key 1~4 Based on your Key Length selection, enter the appropriate length hexadecimal or ASCII key.WPA2/WPA2-Mix Authentication SettingsPSK This field is available when you select the wpa2, or wpa2-mix security mode.Select this option to use a Pre-Shared Key with WPA2 encryption.Pre-Shared Key Enter a pre-shared key of between 8 and 63 case-sensitive ASCII characters (including spaces and symbols) or 64 hexadecimal characters.Cipher Type Select an encryption cipher type from the list. •auto - This automatically chooses the best available cipher based on the cipher in use by the wireless client that is attempting to make a connection.•aes - This is the Advanced Encryption Standard encryption method. It is a more recent development over TKIP and considerably more robust. Not all wireless clients may support this.Idle Timeout Enter the interval (in seconds) that a client can be idle before authentication is discontinued. Group Key Update TimerEnter the interval (in seconds) at which the AP updates the group WPA2 encryption key.Management Frame ProtectionThis field is available only when you select wpa2 in the Security Mode field and set Cipher Type to aes.Data frames in 802.11 WLANs can be encrypted and authenticated with WEP, WPA or WPA2. But 802.11 management frames, such as beacon/probe response, association request, association response, de-authentication and disassociation are always unauthenticated and unencrypted. IEEE 802.11w Protected Management Frames allows APs to use the existing security mechanisms (encryption and authentication methods defined in IEEE 802.11i WPA/WPA2) to protect management frames. This helps prevent wireless DoS attacks.Select the check box to enable management frame protection (MFP) to add security to 802.11 management frames.Select Optional if you do not require the wireless clients to support MFP. Management frames will be encrypted if the clients support MFP.Select Required and wireless clients must support MFP in order to join the NWA/WAC’s wireless network.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.Table 47   SSID > Security Profile > Add/Edit Security Profile (continued)LABEL DESCRIPTION
 Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide1018.5  MAC Filter ListThis screen allows you to create and manage security configurations that can be used by your SSIDs. To access this screen click Configuration > Object > AP Profile > SSID > MAC Filter List.Note: You can have a maximum of 32 MAC filtering profiles on the NWA/WAC.Figure 56   Configuration > Object > AP Profile > SSID > MAC Filter ListThe following table describes the labels in this screen.  8.5.1  Add/Edit MAC Filter ProfileThis screen allows you to create a new MAC filtering profile or edit an existing one. To access this screen, click the Add button or select a MAC filter profile from the list and click the Edit button.Note: Each MAC filtering profile can include a maximum of 512 MAC addresses.Table 48   Configuration > Object > AP Profile > SSID > MAC Filter ListLABEL DESCRIPTIONAdd Click this to add a new MAC filtering profile.Edit Click this to edit the selected MAC filtering profile.Remove Click this to remove the selected MAC filtering profile.Object Reference Click this to view which other objects are linked to the selected MAC filtering profile (for example, SSID profile).# This field is a sequential value, and it is not associated with a specific user.Profile Name This field indicates the name assigned to the MAC filtering profile.Filter Action This field indicates this profile’s filter action (if any).
Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide102Figure 57   SSID > MAC Filter List > Add/Edit MAC Filter ProfileThe following table describes the labels in this screen.  8.6  Layer-2 Isolation ListLayer-2 isolation is used to prevent wireless clients associated with your NWA/WAC from communicating with other wireless clients, APs, computers or routers in a network.Table 49   SSID > MAC Filter List > Add/Edit MAC Filter ProfileLABEL DESCRIPTIONProfile Name Enter up to 31 alphanumeric characters for the profile name. This name is only visible in the Web Configurator and is only for management purposes. Spaces and underscores are allowed.Filter Action Select allow to permit the wireless client with the MAC addresses in this profile to connect to the network through the associated SSID; select deny to block the wireless clients with the specified MAC addresses.Add Click this to add a MAC address to the profile’s list.Edit Click this to edit the selected MAC address in the profile’s list.Remove Click this to remove the selected MAC address from the profile’s list.# This field is a sequential value, and it is not associated with a specific user.MAC This field specifies a MAC address associated with this profile. You can click the MAC address to make it editable.Description This field displays a description for the MAC address associated with this profile. You can click the description to make it editable. Enter up to 60 characters, spaces and underscores allowed.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.
 Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide103In the following example, layer-2 isolation is enabled on the NWA/WAC to allow a guest wireless client (A) to access the main network router (B). The router provides access to the Internet and the network printer (C) while preventing the client from accessing other computers and servers on the network. The client can communicate with other wireless clients only if Intra-BSS Traffic blocking is disabled.Note: Intra-BSS Traffic Blocking is activated when you enable layer-2 isolation.Figure 58   Layer-2 Isolation ApplicationMAC addresses that are not listed in the layer-2 isolation table are blocked from communicating with the NWA/WAC’s wireless clients except for broadcast packets. Layer-2 isolation does not check the traffic between wireless clients that are associated with the same AP. Intra-BSS traffic allows wireless clients associated with the same AP to communicate with each other.This screen allows you to specify devices you want the users on your wireless networks to access. To access this screen click Configuration > Object > AP Profile > SSID > Layer-2 Isolation List.Figure 59   Configuration > Object > AP Profile > SSID > Layer-2 Isolation ListThe following table describes the labels in this screen.  Table 50   Configuration > Object > AP Profile > SSID > Layer-2 Isolation ListLABEL DESCRIPTIONAdd Click this to add a new MAC filtering profile.Edit Click this to edit the selected MAC filtering profile.Remove Click this to remove the selected MAC filtering profile.
Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide1048.6.1  Add/Edit Layer-2 Isolation ProfileThis screen allows you to create a new layer-2 isolation profile or edit an existing one. To access this screen, click the Add button or select a layer-2 isolation profile from the list and click the Edit button.Note: You need to know the MAC address of each wireless client, AP, computer or router that you want to allow to communicate with the NWA/WAC's wireless clients.Figure 60   SSID > MAC Filter List > Add/Edit Layer-2 Isolation ProfileThe following table describes the labels in this screen.  Object Reference Click this to view which other objects are linked to the selected MAC filtering profile (for example, SSID profile).# This field is a sequential value, and it is not associated with a specific user.Profile Name This field indicates the name assigned to the layer-2 isolation profile.Table 50   Configuration > Object > AP Profile > SSID > Layer-2 Isolation List (continued)LABEL DESCRIPTIONTable 51   SSID > MAC Filter List > Add/Edit Layer-2 Isolation ProfileLABEL DESCRIPTIONProfile Name Enter up to 31 alphanumeric characters for the profile name. This name is only visible in the Web Configurator and is only for management purposes. Spaces and underscores are allowed.Add Click this to add a MAC address to the profile’s list.Edit Click this to edit the selected MAC address in the profile’s list.Remove Click this to remove the selected MAC address from the profile’s list.# This field is a sequential value, and it is not associated with a specific user.MAC This field specifies a MAC address associated with this profile. You can click the MAC address to make it editable.
 Chapter 8 AP ProfileNWA5000 / WAC6000 Series User’s Guide105Description This field displays a description for the MAC address associated with this profile. You can click the description to make it editable. Enter up to 60 characters, spaces and underscores allowed.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.Table 51   SSID > MAC Filter List > Add/Edit Layer-2 Isolation Profile (continued)LABEL DESCRIPTION
NWA5000 / WAC6000 Series User’s Guide106CHAPTER   9MON Profile9.1  OverviewThis screen allows you to set up monitor mode configurations that allow your NWA/WAC to scan for other wireless devices in the vicinity. Once detected, you can use the Wireless > MON Mode screen (Section 6.3 on page 72) to classify them as either rogue or friendly. Not all NWA/WACs support monitor mode and rogue APs detection.9.1.1  What You Can Do in this ChapterThe MON Profile screen (Section 9.2 on page 106) creates preset monitor mode configurations that can be used by the NWA/WAC.9.2  MON ProfileThis screen allows you to create monitor mode configurations that can be used by the APs. To access this screen, login to the Web Configurator, and click Configuration > Object > MON Profile.Figure 61   Configuration > Object > MON ProfileThe following table describes the labels in this screen.  Table 52   Configuration > Object > MON ProfileLABEL DESCRIPTIONAdd Click this to add a new monitor mode profile.Edit Click this to edit the selected monitor mode profile.Remove Click this to remove the selected monitor mode profile.
 Chapter 9 MON ProfileNWA5000 / WAC6000 Series User’s Guide1079.2.1  Add/Edit MON ProfileThis screen allows you to create a new monitor mode profile or edit an existing one. To access this screen, click the Add button or select and existing monitor mode profile and click the Edit button.Figure 62   Configuration > Object > MON Profile > Add/Edit MON ProfileActivate To turn on an entry, select it and click Activate.Inactivate To turn off an entry, select it and click Inactivate.Object Reference Click this to view which other objects are linked to the selected monitor mode profile (for example, an AP management profile).# This field is a sequential value, and it is not associated with a specific profile.Status This field shows whether or not the entry is activated.Profile Name This field indicates the name assigned to the monitor profile.Table 52   Configuration > Object > MON Profile (continued)LABEL DESCRIPTION
Chapter 9 MON ProfileNWA5000 / WAC6000 Series User’s Guide108The following table describes the labels in this screen.  9.3  Technical ReferenceThe following section contains additional technical information about the features described in this chapter.Rogue APsRogue APs are wireless access points operating in a network’s coverage area that are not under the control of the network’s administrators, and can open up holes in a network’s security. Attackers can take advantage of a rogue AP’s weaker (or non-existent) security to gain access to the network, or set up their own rogue APs in order to capture information from wireless clients. If a scan reveals a rogue AP, you can use commercially-available software to physically locate it.Table 53   Configuration > Object > MON Profile > Add/Edit MON ProfileLABEL DESCRIPTIONActivate Select this to activate this monitor mode profile.Profile Name This field indicates the name assigned to the monitor mode profile.Channel dwell time Enter the interval (in milliseconds) before the NWA/WAC switches to another channel for monitoring.Scan Channel Mode Select auto to have the NWA/WAC switch to the next sequential channel once the Channel dwell time expires.Select manual to set specific channels through which to cycle sequentially when the Channel dwell time expires. Selecting this options makes the Scan Channel List options available.Set Scan Channel List (2.4 GHz)Move a channel from the Available channels column to the Channels selected column to have the NWA/WAC using this profile scan that channel when Scan Channel Mode is set to manual.These channels are limited to the 2.4 GHz range (802.11 b/g/n).Set Scan Channel List (5 GHz)Move a channel from the Available channels column to the Channels selected column to have the NWA/WAC using this profile scan that channel when Scan Channel Mode is set to manual.These channels are limited to the 5 GHz range (802.11 a/n). Not all NWA/WACs support both 2.4 GHz and 5 GHz frequency bands.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.
 Chapter 9 MON ProfileNWA5000 / WAC6000 Series User’s Guide109Figure 63   Rogue AP ExampleIn the example above, a corporate network’s security is compromised by a rogue AP (RG) set up by an employee at his workstation in order to allow him to connect his notebook computer wirelessly (A). The company’s legitimate wireless network (the dashed ellipse B) is well-secured, but the rogue AP uses inferior security that is easily broken by an attacker (X) running readily available encryption-cracking software. In this example, the attacker now has access to the company network, including sensitive data stored on the file server (C).Friendly APsIf you have more than one AP in your wireless network, you should also configure a list of “friendly” APs. Friendly APs are other wireless access points that are detected in your network, as well as any others that you know are not a threat (those from recognized networks, for example). It is recommended that you export (save) your list of friendly APs often, especially if you have a network with a large number of access points.RGAXBC
NWA5000 / WAC6000 Series User’s Guide110CHAPTER   10WDS Profile10.1  OverviewThis chapter shows you how to configure WDS (Wireless Disbribution System) profiles for the NWA/WAC to form a WDS with other APs.10.1.1  What You Can Do in this ChapterThe WDS Profile screen (Section 10.2 on page 110) creates preset WDS configurations that can be used by the NWA/WAC.10.2  WDS Profile This screen allows you to manage and create WDS profiles that can be used by the APs. To access this screen, click Configuration > Object > WDS Profile.Figure 64   Configuration > Object > WDS ProfileThe following table describes the labels in this screen.  Table 54   Configuration > Object > WDS ProfileLABEL DESCRIPTIONAdd Click this to add a new profile.Edit Click this to edit the selected profile.Remove Click this to remove the selected profile.# This field is a sequential value, and it is not associated with a specific profile.Profile Name This field indicates the name assigned to the profile.WDS SSID This field shows the SSID specified in this WDS profile.
 Chapter 10 WDS ProfileNWA5000 / WAC6000 Series User’s Guide11110.2.1  Add/Edit WDS ProfileThis screen allows you to create a new WDS profile or edit an existing one. To access this screen, click the Add button or select and existing profile and click the Edit button.Figure 65   Configuration > Object > WDS Profile > Add/Edit WDS ProfileThe following table describes the labels in this screen.  Table 55   Configuration > Object > WDS Profile > Add/Edit WDS ProfileLABEL DESCRIPTIONProfile Name Enter up to 31 alphanumeric characters for the profile name.WDS SSID Enter the SSID with which you want the NWA/WAC to connect to a root AP or repeater to form a WDS.Pre-Shared Key Enter a pre-shared key of between 8 and 63 case-sensitive ASCII characters (including spaces and symbols) or 64 hexadecimal characters.The key is used to encrypt the traffic between the APs.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.
NWA5000 / WAC6000 Series User’s Guide112CHAPTER   11Certificates11.1  OverviewThe NWA/WAC can use certificates (also called digital IDs) to authenticate users. Certificates are based on public-private key pairs. A certificate contains the certificate owner’s identity and public key. Certificates provide a way to exchange public keys for use in authentication. 11.1.1  What You Can Do in this Chapter•The My Certificate screens (Section 11.2 on page 115) generate and export self-signed certificates or certification requests and import the NWA/WAC’s CA-signed certificates.•The Trusted Certificates screens (Section 11.3 on page 123) save CA certificates and trusted remote host certificates to the NWA/WAC. The NWA/WAC trusts any valid certificate that you have imported as a trusted certificate. It also trusts any valid certificate signed by any of the certificates that you have imported as a trusted certificate. 11.1.2  What You Need to KnowThe following terms and concepts may help as you read this chapter.When using public-key cryptology for authentication, each host has two keys. One key is public and can be made openly available. The other key is private and must be kept secure. These keys work like a handwritten signature (in fact, certificates are often referred to as “digital signatures”). Only you can write your signature exactly as it should look. When people know what your signature looks like, they can verify whether something was signed by you, or by someone else. In the same way, your private key “writes” your digital signature and your public key allows people to verify whether data was signed by you, or by someone else. This process works as follows:1Tim wants to send a message to Jenny. He needs her to be sure that it comes from him, and that the message content has not been altered by anyone else along the way. Tim generates a public key pair (one public key and one private key). 2Tim keeps the private key and makes the public key openly available. This means that anyone who receives a message seeming to come from Tim can read it and verify whether it is really from him or not. 3Tim uses his private key to sign the message and sends it to Jenny.4Jenny receives the message and uses Tim’s public key to verify it. Jenny knows that the message is from Tim, and that although other people may have been able to read the message, no-one can have altered it (because they cannot re-sign the message with Tim’s private key).
 Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide1135Additionally, Jenny uses her own private key to sign a message and Tim uses Jenny’s public key to verify the message.The NWA/WAC uses certificates based on public-key cryptology to authenticate users attempting to establish a connection, not to encrypt the data that you send after establishing a connection. The method used to secure the data that you send through an established connection depends on the type of connection.The certification authority uses its private key to sign certificates. Anyone can then use the certification authority’s public key to verify the certificates.A certification path is the hierarchy of certification authority certificates that validate a certificate. The NWA/WAC does not trust a certificate if any certificate on its path has expired or been revoked. Certification authorities maintain directory servers with databases of valid and revoked certificates. A directory of certificates that have been revoked before the scheduled expiration is called a CRL (Certificate Revocation List). The NWA/WAC can check a peer’s certificate against a directory server’s list of revoked certificates. The framework of servers, software, procedures and policies that handles keys is called PKI (public-key infrastructure).Advantages of CertificatesCertificates offer the following benefits.• The NWA/WAC only has to store the certificates of the certification authorities that you decide to trust, no matter how many devices you need to authenticate. • Key distribution is simple and very secure since you can freely distribute public keys and you never need to transmit private keys.Self-signed CertificatesYou can have the NWA/WAC act as a certification authority and sign its own certificates.Factory Default CertificateThe NWA/WAC generates its own unique self-signed certificate when you first turn it on. This certificate is referred to in the GUI as the factory default certificate. Certificate File FormatsAny certificate that you want to import has to be in one of these file formats:• Binary X.509: This is an ITU-T recommendation that defines the formats for X.509 certificates.• PEM (Base-64) encoded X.509: This Privacy Enhanced Mail format uses lowercase letters, uppercase letters and numerals to convert a binary X.509 certificate into a printable form.• Binary PKCS#7: This is a standard that defines the general syntax for data (including digital signatures) that may be encrypted. A PKCS #7 file is used to transfer a public key certificate. The private key is not included. The NWA/WAC currently allows the importation of a PKS#7 file that contains a single certificate. • PEM (Base-64) encoded PKCS#7: This Privacy Enhanced Mail (PEM) format uses lowercase letters, uppercase letters and numerals to convert a binary PKCS#7 certificate into a printable form.
Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide114• Binary PKCS#12: This is a format for transferring public key and private key certificates.The private key in a PKCS #12 file is within a password-encrypted envelope. The file’s password is not connected to your certificate’s public or private passwords. Exporting a PKCS #12 file creates this and you must provide it to decrypt the contents when you import the file into the NWA/WAC. Note: Be careful not to convert a binary file to text during the transfer process. It is easy for this to occur since many programs use text files by default. 11.1.3  Verifying a CertificateBefore you import a trusted certificate into the NWA/WAC, you should verify that you have the correct certificate. You can do this using the certificate’s fingerprint. A certificate’s fingerprint is a message digest calculated using the MD5 or SHA1 algorithm. The following procedure describes how to check a certificate’s fingerprint to verify that you have the actual certificate. 1Browse to where you have the certificate saved on your computer. 2Make sure that the certificate has a “.cer” or “.crt” file name extension.3Double-click the certificate’s icon to open the Certificate window. Click the Details tab and scroll down to the Thumbprint Algorithm and Thumbprint fields. 4Use a secure method to verify that the certificate owner has the same information in the Thumbprint Algorithm and Thumbprint fields. The secure method may very based on your situation. Possible examples would be over the telephone or through an HTTPS connection.
 Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide11511.2  My Certificates Click Configuration > Object > Certificate > My Certificates to open this screen. This is the NWA/WAC’s summary list of certificates and certification requests.Figure 66   Configuration > Object > Certificate > My Certificates      The following table describes the labels in this screen. Table 56   Configuration > Object > Certificate > My CertificatesLABEL DESCRIPTIONPKI Storage Space in UseThis bar displays the percentage of the NWA/WAC’s PKI storage space that is currently in use. When the storage space is almost full, you should consider deleting expired or unnecessary certificates before adding more certificates.Add Click this to go to the screen where you can have the NWA/WAC generate a certificate or a certification request.Edit Double-click an entry or select it and click Edit to open a screen with an in-depth list of information about the certificate.Remove The NWA/WAC keeps all of your certificates unless you specifically delete them. Uploading a new firmware or default configuration file does not delete your certificates. To remove an entry, select it and click Remove. The NWA/WAC confirms you want to remove it before doing so. Subsequent certificates move up by one when you take this action.Object Reference You cannot delete certificates that any of the NWA/WAC’s features are configured to use. Select an entry and click Object Reference to open a screen that shows which settings use the entry.# This field displays the certificate index number. The certificates are listed in alphabetical order. Name This field displays the name used to identify this certificate. It is recommended that you give each certificate a unique name. Type This field displays what kind of certificate this is. REQ represents a certification request and is not yet a valid certificate. Send a certification request to a certification authority, which then issues a certificate. Use the My Certificate Import screen to import the certificate and replace the request.SELF represents a self-signed certificate. CERT represents a certificate issued by a certification authority.
Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide11611.2.1  Add My CertificatesClick Configuration > Object > Certificate > My Certificates and then the Add icon to open the Add My Certificates screen. Use this screen to have the NWA/WAC create a self-signed certificate, enroll a certificate with a certification authority or generate a certification request.Subject This field displays identifying information about the certificate’s owner, such as CN (Common Name), OU (Organizational Unit or department), O (Organization or company) and C (Country). It is recommended that each certificate have unique subject information. Issuer This field displays identifying information about the certificate’s issuing certification authority, such as a common name, organizational unit or department, organization or company and country. With self-signed certificates, this is the same information as in the Subject field.Valid From This field displays the date that the certificate becomes applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expired! message if the certificate has expired.Import Click Import to open a screen where you can save a certificate to the NWA/WAC.Refresh Click Refresh to display the current validity status of the certificates.Table 56   Configuration > Object > Certificate > My Certificates (continued)LABEL DESCRIPTION
 Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide117Figure 67   Configuration > Object > Certificate > My Certificates > Add
Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide118The following table describes the labels in this screen. Table 57   Configuration > Object > Certificate > My Certificates > AddLABEL DESCRIPTIONName Type a name to identify this certificate. You can use up to 31 alphanumeric and ;‘~!@#$%^&()_+[]{}’,.=- characters.Subject Information Use these fields to record information that identifies the owner of the certificate. You do not have to fill in every field, although you must specify a Host IP Address, Host Domain Name, or E-Mail. The certification authority may add fields (such as a serial number) to the subject information when it issues a certificate. It is recommended that each certificate have unique subject information.Select a radio button to identify the certificate’s owner by IP address, domain name or e-mail address. Type the IP address (in dotted decimal notation), domain name or e-mail address in the field provided. The domain name or e-mail address is for identification purposes only and can be any string.A domain name can be up to 255 characters. You can use alphanumeric characters, the hyphen and periods.An e-mail address can be up to 63 characters. You can use alphanumeric characters, the hyphen, the @ symbol, periods and the underscore.Organizational Unit Identify the organizational unit or department to which the certificate owner belongs. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore.Organization Identify the company or group to which the certificate owner belongs. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore.Town (City) Identify the town or city where the certificate owner is located. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore.State (Province)  Identify the state or province where the certificate owner is located. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore.Country Identify the nation where the certificate owner is located. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore.Key Type Select RSA to use the Rivest, Shamir and Adleman public-key algorithm.Select DSA to use the Digital Signature Algorithm public-key algorithm.Key Length Select a number from the drop-down list box to determine how many bits the key should use (512 to 2048). The longer the key, the more secure it is. A longer key also uses more PKI storage space.Extended Key Usage Select Server Authentication to allow a web server to send clients the certificate to authenticate itself.Select Client Authentication to use the certificate’s key to authenticate clients to the secure gateway.These radio buttons deal with how and when the certificate is to be generated.Create a self-signed certificateSelect this to have the NWA/WAC generate the certificate and act as the Certification Authority (CA) itself. This way you do not need to apply to a certification authority for certificates.Create a certification request and save it locally for later manual enrollmentSelect this to have the NWA/WAC generate and store a request for a certificate. Use the My Certificate Edit screen to view the certification request and copy it to send to the certification authority.Copy the certification request from the My Certificate Edit screen and then send it to the certification authority.
 Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide119If you configured the Add My Certificates screen to have the NWA/WAC enroll a certificate and the certificate enrollment is not successful, you see a screen with a Return button that takes you back to the Add My Certificates screen. Click Return and check your information in the Add My Certificates screen. Make sure that the certification authority information is correct and that your Internet connection is working properly if you want the NWA/WAC to enroll a certificate online.Create a certification request and enroll for a certificate immediately onlineSelect this to have the NWA/WAC generate a request for a certificate and apply to a certification authority for a certificate. You must have the certification authority’s certificate already imported in the Trusted Certificates screen.When you select this option, you must select the certification authority’s enrollment protocol and the certification authority’s certificate from the drop-down list boxes and enter the certification authority’s server address. You also need to fill in the Reference Number and Key if the certification authority requires them. Enrollment Protocol This field applies when you select Create a certification request and enroll for a certificate immediately online. Select the certification authority’s enrollment protocol from the drop-down list box.Simple Certificate Enrollment Protocol (SCEP) is a TCP-based enrollment protocol that was developed by VeriSign and Cisco.Certificate Management Protocol (CMP) is a TCP-based enrollment protocol that was developed by the Public Key Infrastructure X.509 working group of the Internet Engineering Task Force (IETF) and is specified in RFC 2510.CA Server Address  This field applies when you select Create a certification request and enroll for a certificate immediately online. Enter the IP address (or URL) of the certification authority server.For a URL, you can use up to 511 of the following characters. a-zA-Z0-9'()+,/:.=?;!*#@$_%-CA Certificate This field applies when you select Create a certification request and enroll for a certificate immediately online. Select the certification authority’s certificate from the CA Certificate drop-down list box.You must have the certification authority’s certificate already imported in the Trusted Certificates screen. Click Trusted CAs to go to the Trusted Certificates screen where you can view (and manage) the NWA/WAC's list of certificates of trusted certification authorities.Request AuthenticationWhen you select Create a certification request and enroll for a certificate immediately online, the certification authority may want you to include a reference number and key to identify you when you send a certification request. Fill in both the Reference Number and the Key fields if your certification authority uses the CMP enrollment protocol. Just the Key field displays if your certification authority uses the SCEP enrollment protocol. For the reference number, use 0 to 99999999.For the key, use up to 31 of the following characters. a-zA-Z0-9;|`~!@#$%^&*()_+\{}':,./<>=-OK Click OK to begin certificate or certification request generation.Cancel Click Cancel to quit and return to the My Certificates screen.Table 57   Configuration > Object > Certificate > My Certificates > Add (continued)LABEL DESCRIPTION
Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide12011.2.2  Edit My CertificatesClick Configuration > Object > Certificate > My Certificates and then the Edit icon to open the My Certificate Edit screen. You can use this screen to view in-depth certificate information and change the certificate’s name. Figure 68   Configuration > Object > Certificate > My Certificates > Edit
 Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide121The following table describes the labels in this screen.  Table 58   Configuration > Object > Certificate > My Certificates > EditLABEL DESCRIPTIONName This field displays the identifying name of this certificate. You can use up to 31 alphanumeric and ;‘~!@#$%^&()_+[]{}’,.=- characters.Certification Path This field displays for a certificate, not a certification request.Click the Refresh button to have this read-only text box display the hierarchy of certification authorities that validate the certificate (and the certificate itself).If the issuing certification authority is one that you have imported as a trusted certification authority, it may be the only certification authority in the list (along with the certificate itself). If the certificate is a self-signed certificate, the certificate itself is the only one in the list. The NWA/WAC does not trust the certificate and displays “Not trusted” in this field if any certificate on the path has expired or been revoked.Refresh Click Refresh to display the certification path.Certificate InformationThese read-only fields display detailed information about the certificate. Type This field displays general information about the certificate. CA-signed means that a Certification Authority signed the certificate. Self-signed means that the certificate’s owner signed the certificate (not a certification authority).  “X.509” means that this certificate was created and signed according to the ITU-T X.509 recommendation that defines the formats for public-key certificates.Version This field displays the X.509 version number. “Serial Number This field displays the certificate’s identification number given by the certification authority or generated by the NWA/WAC.Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O), State (ST), and Country (C).Issuer This field displays identifying information about the certificate’s issuing certification authority, such as Common Name, Organizational Unit, Organization and Country. With self-signed certificates, this is the same as the Subject Name field.“none” displays for a certification request. Signature Algorithm This field displays the type of algorithm that was used to sign the certificate. The NWA/WAC uses rsa-pkcs1-sha1 (RSA public-private key encryption algorithm and the SHA1 hash algorithm). Some certification authorities may use rsa-pkcs1-md5 (RSA public-private key encryption algorithm and the MD5 hash algorithm).Valid From This field displays the date that the certificate becomes applicable. “none” displays for a certification request. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expired! message if the certificate has expired. “none” displays for a certification request. Key Algorithm This field displays the type of algorithm that was used to generate the certificate’s key pair (the NWA/WAC uses RSA encryption) and the length of the key set in bits (1024 bits for example).Subject Alternative NameThis field displays the certificate owner‘s IP address (IP), domain name (DNS) or e-mail address (EMAIL). Key Usage This field displays for what functions the certificate’s key can be used. For example, “DigitalSignature” means that the key can be used to sign certificates and “KeyEncipherment” means that the key can be used to encrypt text.Extended Key UsageThis field displays for what EKU (Extended Key Usage) functions the certificate’s key can be used.
Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide12211.2.3  Import Certificates Click Configuration > Object > Certificate > My Certificates > Import to open the My Certificate Import screen. Follow the instructions in this screen to save an existing certificate to the NWA/WAC. Note: You can import a certificate that matches a corresponding certification request that was generated by the NWA/WAC. You can also import a certificate in PKCS#12 format, including the certificate’s public and private keys.The certificate you import replaces the corresponding request in the My Certificates screen.You must remove any spaces in the certificate’s filename before you can import it.Basic Constraint This field displays general information about the certificate. For example, Subject Type=CA means that this is a certification authority’s certificate and   “Path Length Constraint=1” means that there can only be one certification authority in the certificate’s path. This field does not display for a certification request. MD5 Fingerprint This is the certificate’s message digest that the NWA/WAC calculated using the MD5 algorithm. SHA1 Fingerprint This is the certificate’s message digest that the NWA/WAC calculated using the SHA1 algorithm. Certificate in PEM (Base-64) Encoded FormatThis read-only text box displays the certificate or certification request in Privacy Enhanced Mail (PEM) format. PEM uses lowercase letters, uppercase letters and numerals to convert a binary certificate into a printable form.You can copy and paste a certification request into a certification authority’s web page, an e-mail that you send to the certification authority or a text editor and save the file on a management computer for later manual enrollment.You can copy and paste a certificate into an e-mail to send to friends or colleagues or you can copy and paste a certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example).Export Certificate OnlyUse this button to save a copy of the certificate without its private key. Click this button and then Save in the File Download screen. The Save As screen opens, browse to the location that you want to use and click Save.Password If you want to export the certificate with its private key, create a password and type it here. Make sure you keep this password in a safe place. You will need to use it if you import the certificate to another device.Export Certificate with Private KeyUse this button to save a copy of the certificate with its private key. Type the certificate’s password and click this button. Click Save in the File Download screen. The Save As screen opens, browse to the location that you want to use and click Save.OK Click OK to save your changes back to the NWA/WAC. You can only change the name.Cancel Click Cancel to quit and return to the My Certificates screen.Table 58   Configuration > Object > Certificate > My Certificates > EditLABEL DESCRIPTION
 Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide123Figure 69   Configuration > Object > Certificate > My Certificates > ImportThe following table describes the labels in this screen.  11.3  Trusted CertificatesClick Configuration > Object > Certificate > Trusted Certificates to open the Trusted Certificates screen. This screen displays a summary list of certificates that you have set the NWA/WAC to accept as trusted. The NWA/WAC also accepts any valid certificate signed by a certificate on this list as being trustworthy; thus you do not need to import any certificate that is signed by one of these certificates. Table 59   Configuration > Object > Certificate > My Certificates > ImportLABEL DESCRIPTIONFile Path  Type in the location of the file you want to upload in this field or click Browse to find it.You cannot import a certificate with the same name as a certificate that is already in the NWA/WAC.Browse Click Browse to find the certificate file you want to upload. Password This field only applies when you import a binary PKCS#12 format file. Type the file’s password that was created when the PKCS #12 file was exported. OK Click OK to save the certificate on the NWA/WAC.Cancel Click Cancel to quit and return to the My Certificates screen.
Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide124Figure 70   Configuration > Object > Certificate > Trusted Certificates The following table describes the labels in this screen.  Table 60   Configuration > Object > Certificate > Trusted CertificatesLABEL DESCRIPTIONPKI Storage Space in UseThis bar displays the percentage of the NWA/WAC’s PKI storage space that is currently in use. When the storage space is almost full, you should consider deleting expired or unnecessary certificates before adding more certificates.Edit Double-click an entry or select it and click Edit to open a screen with an in-depth list of information about the certificate.Remove The NWA/WAC keeps all of your certificates unless you specifically delete them. Uploading a new firmware or default configuration file does not delete your certificates. To remove an entry, select it and click Remove. The NWA/WAC confirms you want to remove it before doing so. Subsequent certificates move up by one when you take this action.Object Reference You cannot delete certificates that any of the NWA/WAC’s features are configured to use. Select an entry and click Object Reference to open a screen that shows which settings use the entry.# This field displays the certificate index number. The certificates are listed in alphabetical order. Name This field displays the name used to identify this certificate. Subject This field displays identifying information about the certificate’s owner, such as CN (Common Name), OU (Organizational Unit or department), O (Organization or company) and C (Country). It is recommended that each certificate have unique subject information.Issuer This field displays identifying information about the certificate’s issuing certification authority, such as a common name, organizational unit or department, organization or company and country. With self-signed certificates, this is the same information as in the Subject field.Valid From This field displays the date that the certificate becomes applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expired! message if the certificate has expired.Import Click Import to open a screen where you can save the certificate of a certification authority that you trust, from your computer to the NWA/WAC.Refresh Click this button to display the current validity status of the certificates.
 Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide12511.3.1  Edit Trusted CertificatesClick Configuration > Object > Certificate > Trusted Certificates and then a certificate’s Edit icon to open the Trusted Certificates Edit screen. Use this screen to view in-depth information about the certificate, change the certificate’s name and set whether or not you want the NWA/WAC to check a certification authority’s list of revoked certificates before trusting a certificate issued by the certification authority.Figure 71   Configuration > Object > Certificate > Trusted Certificates > Edit
Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide126The following table describes the labels in this screen.  Table 61   Configuration > Object > Certificate > Trusted Certificates > EditLABEL DESCRIPTIONName This field displays the identifying name of this certificate. You can change the name. You can use up to 31 alphanumeric and ;‘~!@#$%^&()_+[]{}’,.=- characters.Certification Path Click the Refresh button to have this read-only text box display the end entity’s certificate and a list of certification authority certificates that shows the hierarchy of certification authorities that validate the end entity’s certificate. If the issuing certification authority is one that you have imported as a trusted certificate, it may be the only certification authority in the list (along with the end entity’s own certificate). The NWA/WAC does not trust the end entity’s certificate and displays “Not trusted” in this field if any certificate on the path has expired or been revoked.Refresh Click Refresh to display the certification path.Enable X.509v3 CRL Distribution Points and OCSP checking Select this check box to have the NWA/WAC check incoming certificates that are signed by this certificate against a Certificate Revocation List (CRL) or an OCSP server. You also need to configure the OSCP or LDAP server details.OCSP Server Select this check box if the directory server uses OCSP (Online Certificate Status Protocol).URL Type the protocol, IP address and pathname of the OCSP server. ID The NWA/WAC may need to authenticate itself in order to assess the OCSP server. Type the login name (up to 31 ASCII characters) from the entity maintaining the server (usually a certification authority).Password Type the password (up to 31 ASCII characters) from the entity maintaining the OCSP server (usually a certification authority).LDAP Server Select this check box if the directory server uses LDAP (Lightweight Directory Access Protocol). LDAP is a protocol over TCP that specifies how clients access directories of certificates and lists of revoked certificates.Address Type the IP address (in dotted decimal notation) of the directory server. Port Use this field to specify the LDAP server port number. You must use the same server port number that the directory server uses. 389 is the default server port number for LDAP.ID The NWA/WAC may need to authenticate itself in order to assess the CRL directory server. Type the login name (up to 31 ASCII characters) from the entity maintaining the server (usually a certification authority).Password Type the password (up to 31 ASCII characters) from the entity maintaining the CRL directory server (usually a certification authority).Certificate InformationThese read-only fields display detailed information about the certificate. Type This field displays general information about the certificate. CA-signed means that a Certification Authority signed the certificate. Self-signed means that the certificate’s owner signed the certificate (not a certification authority).  X.509 means that this certificate was created and signed according to the ITU-T X.509 recommendation that defines the formats for public-key certificates.Version This field displays the X.509 version number. Serial Number This field displays the certificate’s identification number given by the certification authority.Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O) and Country (C).Issuer This field displays identifying information about the certificate’s issuing certification authority, such as Common Name, Organizational Unit, Organization and Country. With self-signed certificates, this is the same information as in the Subject Name field.
 Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide12711.3.2  Import Trusted CertificatesClick Configuration > Object > Certificate > Trusted Certificates > Import to open the Import Trusted Certificates screen. Follow the instructions in this screen to save a trusted certificate to the NWA/WAC.Note: You must remove any spaces from the certificate’s filename before you can import the certificate.Signature Algorithm This field displays the type of algorithm that was used to sign the certificate. Some certification authorities use rsa-pkcs1-sha1 (RSA public-private key encryption algorithm and the SHA1 hash algorithm). Other certification authorities may use rsa-pkcs1-md5 (RSA public-private key encryption algorithm and the MD5 hash algorithm).Valid From This field displays the date that the certificate becomes applicable. The text displays in red and includes a Not Yet Valid! message if the certificate has not yet become applicable.Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expiring! or Expired! message if the certificate is about to expire or has already expired.Key Algorithm This field displays the type of algorithm that was used to generate the certificate’s key pair (the NWA/WAC uses RSA encryption) and the length of the key set in bits (1024 bits for example).Subject Alternative NameThis field displays the certificate’s owner‘s IP address (IP), domain name (DNS) or e-mail address (EMAIL).Key Usage This field displays for what functions the certificate’s key can be used. For example, “DigitalSignature” means that the key can be used to sign certificates and “KeyEncipherment” means that the key can be used to encrypt text.Basic Constraint This field displays general information about the certificate. For example, Subject Type=CA means that this is a certification authority’s certificate and   “Path Length Constraint=1” means that there can only be one certification authority in the certificate’s path.MD5 Fingerprint This is the certificate’s message digest that the NWA/WAC calculated using the MD5 algorithm. You can use this value to verify with the certification authority (over the phone for example) that this is actually their certificate. SHA1 Fingerprint This is the certificate’s message digest that the NWA/WAC calculated using the SHA1 algorithm. You can use this value to verify with the certification authority (over the phone for example) that this is actually their certificate.Certificate This read-only text box displays the certificate or certification request in Privacy Enhanced Mail (PEM) format. PEM uses lowercase letters, uppercase letters and numerals to convert a binary certificate into a printable form.You can copy and paste the certificate into an e-mail to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example).Export Certificate Click this button and then Save in the File Download screen. The Save As screen opens, browse to the location that you want to use and click Save.OK Click OK to save your changes back to the NWA/WAC. You can only change the name.Cancel Click Cancel to quit and return to the Trusted Certificates screen.Table 61   Configuration > Object > Certificate > Trusted Certificates > Edit (continued)LABEL DESCRIPTION
Chapter 11 CertificatesNWA5000 / WAC6000 Series User’s Guide128Figure 72   Configuration > Object > Certificate > Trusted Certificates > ImportThe following table describes the labels in this screen. 11.4  Technical ReferenceThe following section contains additional technical information about the features described in this chapter.OCSPOCSP (Online Certificate Status Protocol) allows an application or device to check whether a certificate is valid. With OCSP the NWA/WAC checks the status of individual certificates instead of downloading a Certificate Revocation List (CRL). OCSP has two main advantages over a CRL. The first is real-time status information. The second is a reduction in network traffic since the NWA/WAC only gets information on the certificates that it needs to verify, not a huge list. When the NWA/WAC requests certificate status information, the OCSP server returns a “expired”, “current” or “unknown” response.Table 62   Configuration > Object > Certificate > Trusted Certificates > ImportLABEL DESCRIPTIONFile Path  Type in the location of the file you want to upload in this field or click Browse to find it.You cannot import a certificate with the same name as a certificate that is already in the NWA/WAC.Browse Click Browse to find the certificate file you want to upload. OK Click OK to save the certificate on the NWA/WAC.Cancel Click Cancel to quit and return to the previous screen.
NWA5000 / WAC6000 Series User’s Guide129CHAPTER   12System12.1  OverviewUse the system screens to configure general NWA/WAC settings. 12.1.1  What You Can Do in this Chapter•The Host Name screen (Section 12.2 on page 129) configures a unique name for the NWA/WAC in your network.•The Date/Time screen (Section 12.3 on page 130) configures the date and time for the NWA/WAC.•The WWW screens (Section 12.4 on page 133) configure settings for HTTP or HTTPS access to the NWA/WAC. •The SSH screen (Section 12.5 on page 144) configures SSH (Secure SHell) for securely accessing the NWA/WAC’s command line interface. •The Telnet screen (Section 12.6 on page 148) configures Telnet for accessing the NWA/WAC’s command line interface. •The FTP screen (Section 12.7 on page 148) specifies FTP server settings. You can upload and download the NWA/WAC’s firmware and configuration files using FTP. Please also see Chapter 14 on page 167 for more information about firmware and configuration files.•The SNMP screens (Section 12.8 on page 149) configure the device’s SNMP settings, including profiles that define allowed SNMPv3 access.12.2  Host NameA host name is the unique name by which a device is known on a network. Click Configuration > System > Host Name to open this screen.Figure 73   Configuration > System > Host Name
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide130The following table describes the labels in this screen. 12.3  Date and Time For effective scheduling and logging, the NWA/WAC system time must be accurate. The NWA/WAC has a software mechanism to set the time manually or get the current time and date from an external server.To change your NWA/WAC’s time based on your local time zone and date, click Configuration > System > Date/Time. The screen displays as shown. You can manually set the NWA/WAC’s time and date or have the NWA/WAC get the date and time from a time server.Figure 74   Configuration > System > Date/TimeTable 63   Configuration > System > Host NameLABEL DESCRIPTIONSystem Name Choose a descriptive name to identify your NWA/WAC device. This name can be up to 64 alphanumeric characters long. Spaces are not allowed, but dashes (-) underscores (_) and periods (.) are accepted.Domain Name Enter the domain name (if you know it) here. This name is propagated to DHCP clients connected to interfaces with the DHCP server enabled. This name can be up to 254 alphanumeric characters long. Spaces are not allowed, but dashes “-” are accepted.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings.
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide131The following table describes the labels in this screen.  Table 64   Configuration > System > Date/TimeLABEL DESCRIPTIONCurrent Time and DateCurrent Time  This field displays the present time of your NWA/WAC.Current Date  This field displays the present date of your NWA/WAC. Time and Date SetupManual Select this radio button to enter the time and date manually. If you configure a new time and date, time zone and daylight saving at the same time, the time zone and daylight saving will affect the new time and date you entered. When you enter the time settings manually, the NWA/WAC uses the new setting once you click Apply.New Time (hh:mm:ss)This field displays the last updated time from the time server or the last time configured manually.When you set Time and Date Setup to Manual, enter the new time in this field and then click Apply. New Date        (yyyy-mm-dd)This field displays the last updated date from the time server or the last date configured manually.When you set Time and Date Setup to Manual, enter the new date in this field and then click Apply.Get from Time ServerSelect this radio button to have the NWA/WAC get the time and date from the time server you specify below. The NWA/WAC requests time and date settings from the time server under the following circumstances.• When the NWA/WAC starts up.• When you click Apply or Sync. Now in this screen.• 24-hour intervals after starting up.Time Server AddressEnter the IP address or URL of your time server. Check with your ISP/network administrator if you are unsure of this information.Sync. Now Click this button to have the NWA/WAC get the time and date from a time server (see the Time Server Address field). This also saves your changes (except the daylight saving settings).Time Zone SetupTime Zone Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Enable Daylight Saving Daylight saving is a period from late spring to fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening.Select this option if you use Daylight Saving Time.Start Date Configure the day and time when Daylight Saving Time starts if you selected Enable Daylight Saving. The at field uses the 24 hour format. Here are a couple of examples:Daylight Saving Time starts in most parts of the United States on the second Sunday of March. Each time zone in the United States starts using Daylight Saving Time at 2 A.M. local time. So in the United States you would select Second, Sunday, March and type 2 in the at field.Daylight Saving Time starts in the European Union on the last Sunday of March. All of the time zones in the European Union start using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would select Last, Sunday, March. The time you type in the at field depends on your time zone. In Germany for instance, you would type 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1).
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide13212.3.1  Pre-defined NTP Time Servers ListWhen you turn on the NWA/WAC for the first time, the date and time start at 2003-01-01 00:00:00. The NWA/WAC then attempts to synchronize with one of the following pre-defined list of Network Time Protocol (NTP) time servers.The NWA/WAC continues to use the following pre-defined list of NTP time servers if you do not specify a time server or it cannot synchronize with the time server you specified. When the NWA/WAC uses the pre-defined list of NTP time servers, it randomly selects one server and tries to synchronize with it. If the synchronization fails, then the NWA/WAC goes through the rest of the list in order from the first one tried until either it is successful or all the pre-defined NTP time servers have been tried.12.3.2  Time Server SynchronizationClick the Sync. Now button to get the time and date from the time server you specified in the Time Server Address field.When the Loading message appears, you may have to wait up to one minute.Figure 75   LoadingEnd Date Configure the day and time when Daylight Saving Time ends if you selected Enable Daylight Saving. The at field uses the 24 hour format. Here are a couple of examples:Daylight Saving Time ends in the United States on the first Sunday of November. Each time zone in the United States stops using Daylight Saving Time at 2 A.M. local time. So in the United States you would select First, Sunday, November and type 2 in the at field.Daylight Saving Time ends in the European Union on the last Sunday of October. All of the time zones in the European Union stop using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would select Last, Sunday, October. The time you type in the at field depends on your time zone. In Germany for instance, you would type 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Offset Specify how much the clock changes when daylight saving begins and ends. Enter a number from 1 to 5.5 (by 0.5 increments). For example, if you set this field to 3.5, a log occurred at 6 P.M. in local official time will appear as if it had occurred at 10:30 P.M.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings. Table 64   Configuration > System > Date/Time (continued)LABEL DESCRIPTIONTable 65   Default Time Servers0.pool.ntp.org1.pool.ntp.org2.pool.ntp.org
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide133The Current Time and Current Date fields will display the appropriate settings if the synchronization is successful.If the synchronization was not successful, a log displays in the View Log screen. Try re-configuring the Date/Time screen.To manually set the NWA/WAC date and time:1Click System > Date/Time.2Select Manual under Time and Date Setup.3Enter the NWA/WAC’s time in the New Time field.4Enter the NWA/WAC’s date in the New Date field.5Under Time Zone Setup, select your Time Zone from the list.6As an option you can select the Enable Daylight Saving check box to adjust the NWA/WAC clock for daylight savings.7Click Apply.To get the NWA/WAC date and time from a time server:1Click System > Date/Time.2Select Get from Time Server under Time and Date Setup.3Under Time Zone Setup, select your Time Zone from the list.4Under Time and Date Setup, enter a Time Server Address.5Click Apply.12.4  WWW OverviewThe following figure shows secure and insecure management of the NWA/WAC coming in from the WAN. HTTPS and SSH access are secure. HTTP, Telnet, and FTP management access are not secure.
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide134Figure 76   Secure and Insecure Service Access From the WAN12.4.1  Service Access LimitationsA service cannot be used to access the NWA/WAC when you have disabled that service in the corresponding screen.12.4.2  System TimeoutThere is a lease timeout for administrators. The NWA/WAC automatically logs you out if the management session remains idle for longer than this timeout period. The management session does not time out when a statistics screen is polling. Each user is also forced to log in the NWA/WAC for authentication again when the reauthentication time expires. You can change the timeout settings in the User screens.12.4.3  HTTPSYou can set the NWA/WAC to use HTTP or HTTPS (HTTPS adds security) for Web Configurator sessions. HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol that encrypts and decrypts web pages. Secure Socket Layer (SSL) is an application-level protocol that enables secure transactions of data by ensuring confidentiality (an unauthorized party cannot read the transferred data), authentication (one party can identify the other party) and data integrity (you know if data has been changed). It relies upon certificates, public keys, and private keys (see Chapter 11 on page 112 for more information).HTTPS on the NWA/WAC is used so that you can securely access the NWA/WAC using the Web Configurator. The SSL protocol specifies that the HTTPS server (the NWA/WAC) must always authenticate itself to the HTTPS client (the computer which requests the HTTPS connection with the NWA/WAC), whereas the HTTPS client only should authenticate itself when the HTTPS server requires it to do so (select Authenticate Client Certificates in the WWW screen). Authenticate Client Certificates is optional and if selected means the HTTPS client must send the NWA/WAC a
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide135certificate. You must apply for a certificate for the browser from a CA that is a trusted CA on the NWA/WAC.Please refer to the following figure.1HTTPS connection requests from an SSL-aware web browser go to port 443 (by default) on the NWA/WAC’s web server.2HTTP connection requests from a web browser go to port 80 (by default) on the NWA/WAC’s web server.Figure 77   HTTP/HTTPS ImplementationNote: If you disable HTTP in the WWW screen, then the NWA/WAC blocks all HTTP connection attempts.12.4.4  Configuring WWW Service ControlClick Configuration > System > WWW to open the WWW screen. Use this screen to specify HTTP or HTTPS settings. Figure 78   Configuration > System > WWW > Service Control
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide136The following table describes the labels in this screen.  12.4.5  HTTPS ExampleIf you haven’t changed the default HTTPS port on the NWA/WAC, then in your browser enter “https://NWA/WAC IP Address/” as the web site address where “NWA/WAC IP Address” is the IP address or domain name of the NWA/WAC you wish to access.12.4.5.1  Internet Explorer Warning MessagesWhen you attempt to access the NWA/WAC HTTPS server, you will see the error message shown in the following screen.Table 66   Configuration > System > WWW > Service ControlLABEL DESCRIPTIONHTTPSEnable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the NWA/WAC Web Configurator using secure HTTPs connections.Server Port The HTTPS server listens on port 443 by default. If you change the HTTPS server port to a different number on the NWA/WAC, for example 8443, then you must notify people who need to access the NWA/WAC Web Configurator to use “https://NWA/WAC IP Address:8443” as the URL.Authenticate Client CertificatesSelect Authenticate Client Certificates (optional) to require the SSL client to authenticate itself to the NWA/WAC by sending the NWA/WAC a certificate. To do that the SSL client must have a CA-signed certificate from a CA that has been imported as a trusted CA on the NWA/WAC.Server Certificate Select a certificate the HTTPS server (the NWA/WAC) uses to authenticate itself to the HTTPS client. You must have certificates already configured in the My Certificates screen.Redirect HTTP to HTTPS To allow only secure Web Configurator access, select this to redirect all HTTP connection requests to the HTTPS server.HTTPEnable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the NWA/WAC Web Configurator using HTTP connections.Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service to access the NWA/WAC.Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Reset to return the screen to its last-saved settings.
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide137Figure 79   Security Alert Dialog Box (Internet Explorer)Select Continue to this website. to proceed to the Web Configurator login screen. Otherwise, select Click here to close this webpage. to block the access.12.4.5.2  Mozilla Firefox Warning MessagesWhen you attempt to access the NWA/WAC HTTPS server, a The Connection is Untrusted screen appears as shown in the following screen. Click Technical Details if you want to verify more information about the certificate from the NWA/WAC.Select I Understand the Risks and then click Add Exception to add the NWA/WAC to the security exception list. Click Confirm Security Exception.
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide138Figure 80   Security Certificate 1 (Firefox)Figure 81   Security Certificate 2 (Firefox)12.4.5.3  Avoiding Browser Warning MessagesHere are the main reasons your browser displays warnings about the NWA/WAC’s HTTPS server certificate and what you can do to avoid seeing the warnings:• The issuing certificate authority of the NWA/WAC’s HTTPS server certificate is not one of the browser’s trusted certificate authorities. The issuing certificate authority of the NWA/WAC's factory default certificate is the NWA/WAC itself since the certificate is a self-signed certificate.
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide139• For the browser to trust a self-signed certificate, import the self-signed certificate into your operating system as a trusted certificate. • To have the browser trust the certificates issued by a certificate authority, import the certificate authority’s certificate into your operating system as a trusted certificate. Refer to Appendix A on page 195 for details.12.4.5.4  Enrolling and Importing SSL Client CertificatesThe SSL client needs a certificate if Authenticate Client Certificates is selected on the NWA/WAC. You must have imported at least one trusted CA to the NWA/WAC in order for the Authenticate Client Certificates to be active (see the Certificates chapter for details). Apply for a certificate from a Certification Authority (CA) that is trusted by the NWA/WAC (see the NWA/WAC’s Trusted Certificates Web Configurator screen).Figure 82   Trusted CertificatesThe CA sends you a package containing the CA’s trusted certificate(s), your personal certificate(s) and a password to install the personal certificate(s).
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide14012.4.5.5  Installing the CA’s Certificate1Double click the CA’s trusted certificate to produce a screen similar to the one shown next.2Click Install Certificate and follow the wizard as shown earlier in this appendix.12.4.5.6  Installing a Personal CertificateYou need a password in advance. The CA may issue the password or you may have to specify it during the enrollment. Double-click the personal certificate given to you by the CA to produce a screen similar to the one shown next
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide1411Click Next to begin the wizard.2The file name and path of the certificate you double-clicked should automatically appear in the File name text box. Click Browse if you wish to import a different certificate.
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide1423Enter the password given to you by the CA.4Have the wizard determine where the certificate should be saved on your computer or select Place all certificates in the following store and choose a different location.
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide1435Click Finish to complete the wizard and begin the import process.6You should see the following screen when the certificate is correctly installed on your computer. 12.4.5.7  Using a Certificate When Accessing the NWA/WACTo access the NWA/WAC via HTTPS:1Enter ‘https://NWA/WAC IP Address/ in your browser’s web address field.
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide1442When Authenticate Client Certificates is selected on the NWA/WAC, the following screen asks you to select a personal certificate to send to the NWA/WAC. This screen displays even if you only have a single certificate as in the example.3You next see the Web Configurator login screen.12.5  SSH   You can use SSH (Secure SHell) to securely access the NWA/WAC’s command line interface. SSH is a secure communication protocol that combines authentication and data encryption to provide secure encrypted communication between two hosts over an unsecured network. In the following figure, computer B on the Internet uses SSH to securely connect to the NWA/WAC (A) for a management session.Figure 83   SSH Communication Over the WAN Example12.5.1  How SSH WorksThe following figure is an example of how a secure connection is established between two remote hosts using SSH v1.
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide145Figure 84   How SSH v1 Works Example1Host IdentificationThe SSH client sends a connection request to the SSH server. The server identifies itself with a host key. The client encrypts a randomly generated session key with the host key and server key and sends the result back to the server.The client automatically saves any new server public keys. In subsequent connections, the server public key is checked against the saved version on the client computer.2Encryption MethodOnce the identification is verified, both the client and server must agree on the type of encryption method to use.3Authentication and Data TransmissionAfter the identification is verified and data encryption activated, a secure tunnel is established between the client and the server. The client then sends its authentication information (user name and password) to the server to log in to the server.12.5.2  SSH Implementation on the NWA/WACYour NWA/WAC supports SSH versions 1 and 2 using RSA authentication and four encryption methods (AES, 3DES, Archfour, and Blowfish). The SSH server is implemented on the NWA/WAC for management using port 22 (by default).
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide14612.5.3  Requirements for Using SSHYou must install an SSH client program on a client computer (Windows or Linux operating system) that is used to connect to the NWA/WAC over SSH.12.5.4  Configuring SSHClick Configuration > System > SSH to open the following screen. Use this screen to configure your NWA/WAC’s Secure Shell settings.Note: It is recommended that you disable Telnet and FTP when you configure SSH for secure connections.Figure 85   Configuration > System > SSHThe following table describes the labels in this screen.  12.5.5  Examples of Secure Telnet Using SSHThis section shows two examples using a command interface and a graphical interface SSH client program to remotely access the NWA/WAC. The configuration and connection steps are similar for most SSH client programs. Refer to your SSH client program user’s guide.Table 67   Configuration > System > SSHLABEL DESCRIPTIONEnable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the NWA/WAC CLI using this service.Version 1 Select the check box to have the NWA/WAC use both SSH version 1 and version 2 protocols. If you clear the check box, the NWA/WAC uses only SSH version 2 protocol.Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management.Server CertificateSelect the certificate whose corresponding private key is to be used to identify the NWA/WAC for SSH connections. You must have certificates already configured in the My Certificates screen.Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Reset to return the screen to its last-saved settings.
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide14712.5.5.1  Example 1: Microsoft Windows This section describes how to access the NWA/WAC using the Secure Shell Client program.1Launch the SSH client and specify the connection information (IP address, port number) for the NWA/WAC. 2Configure the SSH client to accept connection using SSH version 1. 3A window displays prompting you to store the host key in you computer. Click Yes to continue. Figure 86   SSH Example 1: Store Host KeyEnter the password to log in to the NWA/WAC. The CLI screen displays next. 12.5.5.2  Example 2: LinuxThis section describes how to access the NWA/WAC using the OpenSSH client program that comes with most Linux distributions. 1Test whether the SSH service is available on the NWA/WAC. Enter “telnet 192.168.1.2 22” at a terminal prompt and press [ENTER]. The computer attempts to connect to port 22 on the NWA/WAC (using the default IP address of 192.168.1.2). A message displays indicating the SSH protocol version supported by the NWA/WAC. Figure 87   SSH Example 2: Test 2Enter “ssh –1 192.168.1.2”. This command forces your computer to connect to the NWA/WAC using SSH version 1. If this is the first time you are connecting to the NWA/WAC using SSH, a message displays prompting you to save the host information of the NWA/WAC. Type “yes” and press [ENTER]. Then enter the password to log in to the NWA/WAC. $ telnet 192.168.1.2 22Trying 192.168.1.2...Connected to 192.168.1.2.Escape character is '^]'.SSH-1.5-1.0.0
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide148Figure 88   SSH Example 2: Log in3The CLI screen displays next. 12.6  Telnet You can use Telnet to access the NWA/WAC’s command line interface. Click Configuration > System > TELNET to configure your NWA/WAC for remote Telnet access. Use this screen to enable or disable Telnet and set the server port number. Figure 89   Configuration > System > TELNETThe following table describes the labels in this screen.  12.7  FTP You can upload and download the NWA/WAC’s firmware and configuration files using FTP. To use this feature, your computer must have an FTP client. See Chapter 14 on page 167 for more information about firmware and configuration files.To change your NWA/WAC’s FTP settings, click Configuration > System > FTP tab. The screen appears as shown. Use this screen to specify FTP settings.$ ssh –1 192.168.1.2The authenticity of host '192.168.1.2 (192.168.1.2)' can't be established.RSA1 key fingerprint is 21:6c:07:25:7e:f4:75:80:ec:af:bd:d4:3d:80:53:d1.Are you sure you want to continue connecting (yes/no)? yesWarning: Permanently added '192.168.1.2' (RSA1) to the list of known hosts.Administrator@192.168.1.2's password:Table 68   Configuration > System > TELNETLABEL DESCRIPTIONEnable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the NWA/WAC CLI using this service.Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management.Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Reset to return the screen to its last-saved settings.
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide149Figure 90   Configuration > System > FTPThe following table describes the labels in this screen.  12.8  SNMP Simple Network Management Protocol is a protocol used for exchanging management information between network devices. Your NWA/WAC supports SNMP agent functionality, which allows a manager station to manage and monitor the NWA/WAC through the network. The NWA/WAC supports SNMP version one (SNMPv1), version two (SNMPv2c), and version three (SNMPv3). The next figure illustrates an SNMP management operation.  Table 69   Configuration > System > FTPLABEL DESCRIPTIONEnable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Service Control table to access the NWA/WAC using this service.TLS required Select the check box to use FTP over TLS (Transport Layer Security) to encrypt communication.This implements TLS as a security mechanism to secure FTP clients and/or servers.Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management.Server CertificateSelect the certificate whose corresponding private key is to be used to identify the NWA/WAC for FTP connections. You must have certificates already configured in the My Certificates screen.Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Reset to return the screen to its last-saved settings.
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide150Figure 91   SNMP Management ModelAn SNMP managed network consists of two main types of component: agents and a manager. An agent is a management software module that resides in a managed device (the NWA/WAC). An agent translates the local management information from the managed device into a form compatible with SNMP. The manager is the console through which network administrators perform network management functions. It executes applications that control and monitor managed devices. The managed devices contain object variables/managed objects that define each piece of information to be collected about a device. Examples of variables include such as number of packets received, node port status etc. A Management Information Base (MIB) is a collection of managed objects. SNMP allows a manager and agents to communicate for the purpose of accessing these objects.SNMP itself is a simple request/response protocol based on the manager/agent model. The manager issues a request and the agent returns responses using the following protocol operations:• Get - Allows the manager to retrieve an object variable from the agent. • GetNext - Allows the manager to retrieve the next object variable from a table or list within an agent. In SNMPv1, when a manager wants to retrieve all elements of a table from an agent, it initiates a Get operation, followed by a series of GetNext operations. • Set - Allows the manager to set values for object variables within an agent. • Trap - Used by the agent to inform the manager of some events.12.8.1  Supported MIBsThe NWA/WAC supports MIB II that is defined in RFC-1213 and RFC-1215. The NWA/WAC also supports private MIBs (ZYXEL-ES-CAPWAP.MIB, ZYXEL-ES-COMMON.MIB, ZYXEL-ES-ZyXELAPMgmt.MIB, ZYXEL-ES-PROWLAN.MIB, ZYXEL-ES-RFMGMT.MIB, ZYXEL-ES-SMI.MIB, and
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide151ZYXEL-ES-WIRELESS.MIB) to collect information about CPU and memory usage and VPN total throughput. The focus of the MIBs is to let administrators collect statistical data and monitor status and performance. You can download the NWA/WAC’s MIBs from www.zyxel.com.12.8.2  SNMP TrapsThe NWA/WAC will send traps to the SNMP manager when any one of the following events occurs.12.8.3  Configuring SNMP To change your NWA/WAC’s SNMP settings, click Configuration > System > SNMP tab. The screen appears as shown. Use this screen to configure your SNMP settings. You can also configure user profiles that define allowed SNMPv3 access.Figure 92   Configuration > System > SNMPTable 70   SNMP TrapsOBJECT LABEL OBJECT ID DESCRIPTIONlinkDown 1.3.6.1.6.3.1.1.5.3 This trap is sent when the Ethernet link is down.linkUp 1.3.6.1.6.3.1.1.5.4 This trap is sent when the Ethernet link is up.authenticationFailure 1.3.6.1.6.3.1.1.5.5 This trap is sent when an SNMP request comes from non-authenticated hosts.
Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide152The following table describes the labels in this screen.  12.8.4  Adding or Editing an SNMPv3 User ProfileThis screen allows you to add or edit an SNMPv3 user profile. To access this screen, click the Configuration > System > SNMP screen’s Add button or select a SNMPv3 user profile from the list and click the Edit button.Table 71   Configuration > System > SNMPLABEL DESCRIPTIONEnable Select the check box to allow or disallow users to access the NWA/WAC using SNMP.Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management.TrapCommunity Type the trap community, which is the password sent with each trap to the SNMP manager. The default is public and allows all requests.Destination Type the IP address of the station to send your SNMP traps to.SNMPv2c Select this to allow SNMP managers using SNMPv2c to access the NWA/WAC.Get Community Enter the Get Community, which is the password for the incoming Get and GetNext requests from the management station. The default is public and allows all requests.Set Community Enter the Set community, which is the password for incoming Set requests from the management station. The default is private and allows all requests.SNMPv3 Select this to allow SNMP managers using SNMPv3 to access the NWA/WAC.Add Click this to create a new entry. Select an entry and click Add to create a new entry after the selected entry.Edit Double-click an entry or select it and click Edit to be able to modify the entry’s settings. Remove To remove an entry, select it and click Remove. The NWA/WAC confirms you want to remove it before doing so. Note that subsequent entries move up by one when you take this action.#This the index number of an SNMPv3 user profile.User Name This is the name of the user for which this SNMPv3 user profile is configured.Authentication This field displays the type of authentication the SNMPv3 user must use to connect to the NWA/WAC using this SNMPv3 user profile.Privacy This field displays the type of encryption the SNMPv3 user must use to connect to the NWA/WAC using this SNMPv3 user profile.Privilege This field displays whether the SNMPv3 user can have read-only or read and write access to the NWA/WAC using this SNMPv3 user profile.Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Reset to return the screen to its last-saved settings.
 Chapter 12 SystemNWA5000 / WAC6000 Series User’s Guide153Figure 93   Configuration > System > SNMP > AddThe following table describes the labels in this screen.  Table 72   Configuration > System > SNMPLABEL DESCRIPTIONUser Name Select the user name of the user account for which this SNMPv3 user profile is configured.Authentication Select the type of authentication the SNMPv3 user must use to connect to the NWA/WAC using this SNMPv3 user profile.Select NONE to not authenticate the SNMPv3 user.Select MD5 to require the SNMPv3 user’s password be encrypted by MD5 for authentication.Select SHA to require the SNMPv3 user’s password be encrypted by SHA for authentication.Privacy Select the type of encryption the SNMPv3 user must use to connect to the NWA/WAC using this SNMPv3 user profile.Select NONE to not encrypt the SNMPv3 communications.Select DES to use DES to encrypt the SNMPv3 communications.Select AES to use AES to encrypt the SNMPv3 communications.Privilege Select whether the SNMPv3 user can have read-only or read and write access to the NWA/WAC using this SNMPv3 user profile.OK Click OK to save your changes back to the NWA/WAC.Cancel Click Cancel to exit this screen without saving your changes.
NWA5000 / WAC6000 Series User’s Guide154CHAPTER   13Log and Report13.1  OverviewUse the system screens to configure daily reporting and log settings. 13.1.1  What You Can Do In this Chapter•The Email Daily Report screen (Section 13.2 on page 154) configures how and where to send daily reports and what reports to send.•The Log Setting screens (Section 13.3 on page 156) specify which logs are e-mailed, where they are e-mailed, and how often they are e-mailed.13.2  Email Daily ReportUse this screen to start or stop data collection and view various statistics about traffic passing through your NWA/WAC. Note: Data collection may decrease the NWA/WAC’s traffic throughput rate.Click Configuration > Log & Report > Email Daily Report to display the following screen. Configure this screen to have the NWA/WAC e-mail you system statistics every day.
 Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide155Figure 94   Configuration > Log & Report > Email Daily Report
Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide156The following table describes the labels in this screen. 13.3  Log Setting These screens control log messages and alerts. A log message stores the information for viewing (for example, in the Monitor > View Log screen) or regular e-mailing later, and an alert is e-mailed immediately. Usually, alerts are used for events that require more serious attention, such as system errors and attacks.The NWA/WAC provides a system log and supports e-mail profiles and remote syslog servers. The system log is available on the View Log screen, the e-mail profiles are used to mail log messages to the specified destinations, and the other four logs are stored on specified syslog servers.Table 73   Configuration > Log & Report > Email Daily ReportLABEL DESCRIPTIONEnable Email Daily ReportSelect this to send reports by e-mail every day. Mail Server Type the name or IP address of the outgoing SMTP server.SSL/TLS EncryptionSelect SSL/TLS to use Secure Sockets Layer (SSL) or Transport Layer Security (TLS) if you want encrypted communications between the mail server and the NWA/WAC. Select STARTTLS to upgrade a plain text connection to a secure connection using SSL/TLS.Select No to not encrypt the communications.Mail Server Port Enter the same port number here as is on the mail server for mail traffic.Mail Subject Type the subject line for the outgoing e-mail. Select Append system name to add the NWA/WAC’s system name to the subject. Select Append date time to add the NWA/WAC’s system date and time to the subject.Mail From Type the e-mail address from which the outgoing e-mail is delivered. This address is used in replies.Mail To Type the e-mail address (or addresses) to which the outgoing e-mail is delivered.SMTP AuthenticationSelect this check box if it is necessary to provide a user name and password to the SMTP server.User Name This box is effective when you select the SMTP Authentication check box. Type the user name to provide to the SMTP server when the log is e-mailed.Password This box is effective when you select the SMTP Authentication check box. Type the password to provide to the SMTP server when the log is e-mailed.Send Report NowClick this button to have the NWA/WAC send the daily e-mail report immediately.Time for sending reportSelect the time of day (hours and minutes) when the log is e-mailed. Use 24-hour notation.Report Items Select the information to include in the report. Select Reset counters after sending report successfully if you only want to see statistics for a 24 hour period.Reset All CountersClick this to discard all report data and start all of the counters over at zero. Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings.
 Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide157The Log Setting tab also controls what information is saved in each log. For the system log, you can also specify which log messages are e-mailed, where they are e-mailed, and how often they are e-mailed.For alerts, the Log Setting screen controls which events generate alerts and where alerts are e-mailed.The Log Setting screen provides a summary of all the settings. You can use the Edit Log Setting screen to maintain the detailed settings (such as log categories, e-mail addresses, server names, etc.) for any log. Alternatively, if you want to edit what events is included in each log, you can also use the Active Log Summary screen to edit this information for all logs at the same time.13.3.1  Log SettingTo access this screen, click Configuration > Log & Report > Log Setting.Figure 95   Configuration > Log & Report > Log SettingThe following table describes the labels in this screen. Table 74   Configuration > Log & Report > Log SettingLABEL DESCRIPTIONEdit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. Activate To turn on an entry, select it and click Activate.Inactivate To turn off an entry, select it and click Inactivate.
Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide15813.3.2  Edit System Log Settings This screen controls the detailed settings for each log in the system log (which includes the e-mail profiles). Select a system log entry in the Log Setting screen and click the Edit icon.# This field is a sequential value, and it is not associated with a specific log.Status This field shows whether the log is active or not.Name This field displays the name of the log (system log or one of the remote servers).Log Format This field displays the format of the log. Internal - system log; you can view the log on the View Log tab.VRPT/Syslog - ZyXEL’s Vantage Report, syslog-compatible format.CEF/Syslog - Common Event Format, syslog-compatible format.Summary This field is a summary of the settings for each log.Active Log SummaryClick this button to open the Active Log Summary screen.Apply Click this button to save your changes (activate and deactivate logs) and make them take effect.Table 74   Configuration > Log & Report > Log Setting (continued)LABEL DESCRIPTION
 Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide159Figure 96   Configuration > Log & Report > Log Setting > Edit System Log Setting  The following table describes the labels in this screen. Table 75   Configuration > Log & Report > Log Setting > Edit System Log SettingLABEL DESCRIPTIONE-Mail Server 1/2Active Select this to send log messages and alerts according to the information in this section. You specify what kinds of log messages are included in log information and what kinds of log messages are included in alerts in the Active Log and Alert section.Mail Server Type the name or IP address of the outgoing SMTP server.
Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide160SSL/TLS Encryption Select SSL/TLS to use Secure Sockets Layer (SSL) or Transport Layer Security (TLS) if you want encrypted communications between the mail server and the NWA/WAC. Select STARTTLS to upgrade a plain text connection to a secure connection using SSL/TLS.Select No to not encrypt the communications.Mail Server Port Enter the same port number here as is on the mail server for mail traffic.Mail Subject Type the subject line for the outgoing e-mail.Send From Type the e-mail address from which the outgoing e-mail is delivered. This address is used in replies.Send Log To Type the e-mail address to which the outgoing e-mail is delivered.Send Alerts To Type the e-mail address to which alerts are delivered.Sending Log Select how often log information is e-mailed. Choices are: When Full, Hourly and When Full, Daily and When Full, and Weekly and When Full.Day for Sending Log This field is available if the log is e-mailed weekly. Select the day of the week the log is e-mailed.Time for Sending Log This field is available if the log is e-mailed weekly or daily. Select the time of day (hours and minutes) when the log is e-mailed. Use 24-hour notation.SMTP Authentication Select this check box if it is necessary to provide a user name and password to the SMTP server.User Name This box is effective when you select the SMTP Authentication check box. Type the user name to provide to the SMTP server when the log is e-mailed.Password This box is effective when you select the SMTP Authentication check box. Type the password to provide to the SMTP server when the log is e-mailed.Active Log and AlertSystem log Use the System Log drop-down list to change the log settings for all of the log categories.disable all logs (red X) - do not log any information for any category for the system log or e-mail any logs to e-mail server 1 or 2.enable normal logs (green check mark) - create log messages and alerts for all categories for the system log. If e-mail server 1 or 2 also has normal logs enabled, the NWA/WAC will e-mail logs to them.enable normal logs and debug logs (yellow check mark) - create log messages, alerts, and debugging information for all categories. The NWA/WAC does not e-mail debugging information, even if this setting is selected.E-mail Server 1 Use the E-Mail Server 1 drop-down list to change the settings for e-mailing logs to e-mail server 1 for all log categories.Using the System Log drop-down list to disable all logs overrides your e-mail server 1 settings.enable normal logs (green check mark) - e-mail log messages for all categories to e-mail server 1.enable alert logs (red exclamation point) - e-mail alerts for all categories to e-mail server 1.Table 75   Configuration > Log & Report > Log Setting > Edit System Log Setting (continued)LABEL DESCRIPTION
 Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide16113.3.3  Edit Remote Server This screen controls the settings for each log in the remote server (syslog). Select a remote server entry in the Log Setting screen and click the Edit icon. E-mail Server 2 Use the E-Mail Server 2 drop-down list to change the settings for e-mailing logs to e-mail server 2 for all log categories.Using the System Log drop-down list to disable all logs overrides your e-mail server 2 settings.enable normal logs (green check mark) - e-mail log messages for all categories to e-mail server 2.enable alert logs (red exclamation point) - e-mail alerts for all categories to e-mail server 2.# This field is a sequential value, and it is not associated with a specific address.Log Category This field displays each category of messages. It is the same value used in the Display and Category fields in the View Log tab. The Default category includes debugging messages generated by open source software.System log Select which events you want to log by Log Category. There are three choices:disable all logs (red X) - do not log any information from this categoryenable normal logs (green checkmark) - create log messages and alerts from this categoryenable normal logs and debug logs (yellow check mark) - create log messages, alerts, and debugging information from this category; the NWA/WAC does not e-mail debugging information, however, even if this setting is selected.E-mail Server 1 Select whether each category of events should be included in the log messages when it is e-mailed (green check mark) and/or in alerts (red exclamation point) for the e-mail settings specified in E-Mail Server 1. The NWA/WAC does not e-mail debugging information, even if it is recorded in the System log.E-mail Server 2 Select whether each category of events should be included in log messages when it is e-mailed (green check mark) and/or in alerts (red exclamation point) for the e-mail settings specified in E-Mail Server 2. The NWA/WAC does not e-mail debugging information, even if it is recorded in the System log.Log ConsolidationActive Select this to activate log consolidation. Log consolidation aggregates multiple log messages that arrive within the specified Log Consolidation Interval. In the View Log tab, the text “[count=x]”, where x is the number of original log messages, is appended at the end of the Message field, when multiple log messages were aggregated.Log Consolidation Interval Type how often, in seconds, to consolidate log information. If the same log message appears multiple times, it is aggregated into one log message with the text “[count=x]”, where x is the number of original log messages, appended at the end of the Message field.OK Click this to save your changes and return to the previous screen.Cancel Click this to return to the previous screen without saving your changes.Table 75   Configuration > Log & Report > Log Setting > Edit System Log Setting (continued)LABEL DESCRIPTION
Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide162Figure 97   Configuration > Log & Report > Log Setting > Edit Remote Server
 Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide163The following table describes the labels in this screen.  13.3.4  Active Log Summary This screen allows you to view and to edit what information is included in the system log, e-mail profiles, and remote servers at the same time. It does not let you change other log settings (for example, where and how often log information is e-mailed or remote server names). To access this screen, go to the Log Setting screen, and click the Active Log Summary button.Table 76   Configuration > Log & Report > Log Setting > Edit Remote ServerLABEL DESCRIPTIONLog Settings for Remote ServerActive Select this check box to send log information according to the information in this section. You specify what kinds of messages are included in log information in the Active Log section.Log Format This field displays the format of the log information. It is read-only.VRPT/Syslog - ZyXEL’s Vantage Report, syslog-compatible format.CEF/Syslog - Common Event Format, syslog-compatible format.Server Address Type the server name or the IP address of the syslog server to which to send log information.Log Facility Select a log facility. The log facility allows you to log the messages to different files in the syslog server. Please see the documentation for your syslog program for more information.Active LogSelection Use the Selection drop-down list to change the log settings for all of the log categories.disable all logs (red X) - do not send the remote server logs for any log category.enable normal logs (green check mark) - send the remote server log messages and alerts for all log categories. enable normal logs and debug logs (yellow check mark) - send the remote server log messages, alerts, and debugging information for all log categories. # This field is a sequential value, and it is not associated with a specific address.Log Category This field displays each category of messages. It is the same value used in the Display and Category fields in the View Log tab. The Default category includes debugging messages generated by open source software.Selection Select what information you want to log from each Log Category (except All Logs; see below). Choices are:disable all logs (red X) - do not log any information from this categoryenable normal logs (green checkmark) - log regular information and alerts from this categoryenable normal logs and debug logs (yellow check mark) - log regular information, alerts, and debugging information from this categoryOK Click this to save your changes and return to the previous screen.Cancel Click this to return to the previous screen without saving your changes.
Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide164Figure 98   Active Log Summary   This screen provides a different view and a different way of indicating which messages are included in each log and each alert. (The Default category includes debugging messages generated by open source software.)
 Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide165The following table describes the fields in this screen.  Table 77   Configuration > Log & Report > Log Setting > Active Log SummaryLABEL DESCRIPTIONActive Log Summary If the NWA/WAC is set to controller mode, the AC section controls logs generated by the controller and the AP section controls logs generated by the managed APs.System log Use the System Log drop-down list to change the log settings for all of the log categories.disable all logs (red X) - do not log any information for any category for the system log or e-mail any logs to e-mail server 1 or 2.enable normal logs (green check mark) - create log messages and alerts for all categories for the system log. If e-mail server 1 or 2 also has normal logs enabled, the NWA/WAC will e-mail logs to them.enable normal logs and debug logs (yellow check mark) - create log messages, alerts, and debugging information for all categories. The NWA/WAC does not e-mail debugging information, even if this setting is selected.E-mail Server 1 Use the E-Mail Server 1 drop-down list to change the settings for e-mailing logs to e-mail server 1 for all log categories.Using the System Log drop-down list to disable all logs overrides your e-mail server 1 settings.enable normal logs (green check mark) - e-mail log messages for all categories to e-mail server 1.enable alert logs (red exclamation point) - e-mail alerts for all categories to e-mail server 1.E-mail Server 2 Use the E-Mail Server 2 drop-down list to change the settings for e-mailing logs to e-mail server 2 for all log categories.Using the System Log drop-down list to disable all logs overrides your e-mail server 2 settings.enable normal logs (green check mark) - e-mail log messages for all categories to e-mail server 2.enable alert logs (red exclamation point) - e-mail alerts for all categories to e-mail server 2.Remote Server 1~4For each remote server, use the Selection drop-down list to change the log settings for all of the log categories.disable all logs (red X) - do not send the remote server logs for any log category.enable normal logs (green check mark) - send the remote server log messages and alerts for all log categories. enable normal logs and debug logs (yellow check mark) - send the remote server log messages, alerts, and debugging information for all log categories. # This field is a sequential value, and it is not associated with a specific address.Log Category This field displays each category of messages. It is the same value used in the Display and Category fields in the View Log tab. The Default category includes debugging messages generated by open source software.System log Select which events you want to log by Log Category. There are three choices:disable all logs (red X) - do not log any information from this categoryenable normal logs (green checkmark) - create log messages and alerts from this categoryenable normal logs and debug logs (yellow check mark) - create log messages, alerts, and debugging information from this category; the NWA/WAC does not e-mail debugging information, however, even if this setting is selected.
Chapter 13 Log and ReportNWA5000 / WAC6000 Series User’s Guide166E-mail Server 1 E-mailSelect whether each category of events should be included in the log messages when it is e-mailed (green check mark) and/or in alerts (red exclamation point) for the e-mail settings specified in E-Mail Server 1. The NWA/WAC does not e-mail debugging information, even if it is recorded in the System log.E-mail Server 2 E-mailSelect whether each category of events should be included in log messages when it is e-mailed (green check mark) and/or in alerts (red exclamation point) for the e-mail settings specified in E-Mail Server 2. The NWA/WAC does not e-mail debugging information, even if it is recorded in the System log.Remote Server 1~4 SyslogFor each remote server, select what information you want to log from each Log Category (except All Logs; see below). Choices are:disable all logs (red X) - do not log any information from this categoryenable normal logs (green checkmark) - log regular information and alerts from this categoryenable normal logs and debug logs (yellow check mark) - log regular information, alerts, and debugging information from this categoryOK Click this to save your changes and return to the previous screen.Cancel Click this to return to the previous screen without saving your changes.Table 77   Configuration > Log & Report > Log Setting > Active Log Summary (continued)LABEL DESCRIPTION
NWA5000 / WAC6000 Series User’s Guide167CHAPTER   14File Manager14.1  OverviewConfiguration files define the NWA/WAC’s settings. Shell scripts are files of commands that you can store on the NWA/WAC and run when you need them. You can apply a configuration file or run a shell script without the NWA/WAC restarting. You can store multiple configuration files and shell script files on the NWA/WAC. You can edit configuration files or shell scripts in a text editor and upload them to the NWA/WAC. Configuration files use a .conf extension and shell scripts use a .zysh extension.14.1.1  What You Can Do in this Chapter•The Configuration File screen (Section 14.2 on page 169) stores and names configuration files. You can also download and upload configuration files.•The Firmware Package screen (Section 14.3 on page 173) checks your current firmware version and uploads firmware to the NWA/WAC.•The Shell Script screen (Section 14.4 on page 175) stores, names, downloads, uploads and runs shell script files. 14.1.2  What you Need to KnowThe following terms and concepts may help as you read this chapter.Configuration Files and Shell ScriptsWhen you apply a configuration file, the NWA/WAC uses the factory default settings for any features that the configuration file does not include. When you run a shell script, the NWA/WAC only applies the commands that it contains. Other settings do not change.
Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide168These files have the same syntax, which is also identical to the way you run CLI commands manually. An example is shown below.  While configuration files and shell scripts have the same syntax, the NWA/WAC applies configuration files differently than it runs shell scripts. This is explained below.You have to run the aforementioned example as a shell script because the first command is run in Privilege mode. If you remove the first command, you have to run the example as a configuration file because the rest of the commands are executed in Configuration mode.Comments in Configuration Files or Shell ScriptsIn a configuration file or shell script, use “#” or “!” as the first character of a command line to have the NWA/WAC treat the line as a comment. Your configuration files or shell scripts can use “exit” or a command line consisting of a single “!” to have the NWA/WAC exit sub command mode.Note: “exit” or “!'” must follow sub commands if it is to make the NWA/WAC exit sub command mode.In the following example lines 1 and 2 are comments. Line 7 exits sub command mode. Figure 99   Configuration File / Shell Script: Example# enter configuration modeconfigure terminal# change administrator passwordusername admin password 4321 user-type admin#configure default radio profile, change 2GHz channel to 11 & Tx output power # to 50%wlan-radio-profile default2g-channel 11output-power 50%exitwriteTable 78   Configuration Files and Shell Scripts in the NWA/WACConfiguration Files (.conf) Shell Scripts (.zysh)• Resets to default configuration.•Goes into CLI Configuration mode.• Runs the commands in the configuration file.•Goes into CLI Privilege mode.• Runs the commands in the shell script.! this is from Joe# on 2010/12/05wlan-ssid-profile defaultssid Joe-APqos wmmsecurity default!
 Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide169Errors in Configuration Files or Shell ScriptsWhen you apply a configuration file or run a shell script, the NWA/WAC processes the file line-by-line. The NWA/WAC checks the first line and applies the line if no errors are detected. Then it continues with the next line. If the NWA/WAC finds an error, it stops applying the configuration file or shell script and generates a log. You can change the way a configuration file or shell script is applied. Include setenv stop-on-error off in the configuration file or shell script. The NWA/WAC ignores any errors in the configuration file or shell script and applies all of the valid commands. The NWA/WAC still generates a log for any errors. 14.2  Configuration FileClick Maintenance > File Manager > Configuration File to open this screen. Use the Configuration File screen to store, run, and name configuration files. You can also download configuration files from the NWA/WAC to your computer and upload configuration files from your computer to the NWA/WAC.Once your NWA/WAC is configured and functioning properly, it is highly recommended that you back up your configuration file before making further configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Configuration File Flow at Restart• If there is not a startup-config.conf when you restart the NWA/WAC (whether through a management interface or by physically turning the power off and back on), the NWA/WAC uses the system-default.conf configuration file with the NWA/WAC’s default settings.•If there is a startup-config.conf, the NWA/WAC checks it for errors and applies it. If there are no errors, the NWA/WAC uses it and copies it to the lastgood.conf configuration file as a back up file. If there is an error, the NWA/WAC generates a log and copies the startup-config.conf configuration file to the startup-config-bad.conf configuration file and tries the existing lastgood.conf configuration file. If there isn’t a lastgood.conf configuration file or it also has an error, the NWA/WAC applies the system-default.conf configuration file.• You can change the way the startup-config.conf file is applied. Include the setenv-startup stop-on-error off command. The NWA/WAC ignores any errors in the startup-config.conf file and applies all of the valid commands. The NWA/WAC still generates a log for any errors.
Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide170Figure 100   Maintenance > File Manager > Configuration File Do not turn off the NWA/WAC while configuration file upload is in progress.The following table describes the labels in this screen.  Table 79   Maintenance > File Manager > Configuration FileLABEL DESCRIPTIONRename Use this button to change the label of a configuration file on the NWA/WAC. You can only rename manually saved configuration files. You cannot rename the lastgood.conf, system-default.conf and startup-config.conf files. You cannot rename a configuration file to the name of another configuration file in the NWA/WAC. Click a configuration file’s row to select it and click Rename to open the Rename File screen. Specify the new name for the configuration file. Use up to 25 characters (including a-zA-Z0-9;‘~!@#$%^&()_+[]{}’,.=-). Click OK to save the duplicate or click Cancel to close the screen without saving a duplicate of the configuration file.Remove Click a configuration file’s row to select it and click Remove to delete it from the NWA/WAC. You can only delete manually saved configuration files. You cannot delete the system-default.conf, startup-config.conf and lastgood.conf files.A pop-up window asks you to confirm that you want to delete the configuration file. Click OK to delete the configuration file or click Cancel to close the screen without deleting the configuration file.Download Click a configuration file’s row to select it and click Download to save the configuration to your computer.
 Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide171Copy Use this button to save a duplicate of a configuration file on the NWA/WAC. Click a configuration file’s row to select it and click Copy to open the Copy File screen. Specify a name for the duplicate configuration file. Use up to 25 characters (including a-zA-Z0-9;‘~!@#$%^&()_+[]{}’,.=-). Click OK to save the duplicate or click Cancel to close the screen without saving a duplicate of the configuration file.Apply Use this button to have the NWA/WAC use a specific configuration file.Click a configuration file’s row to select it and click Apply to have the NWA/WAC use that configuration file. The NWA/WAC does not have to restart in order to use a different configuration file, although you will need to wait for a few minutes while the system reconfigures.The following screen gives you options for what the NWA/WAC is to do if it encounters an error in the configuration file.Immediately stop applying the configuration file - this is not recommended because it would leave the rest of the configuration blank. If the interfaces were not configured before the first error, the console port may be the only way to access the device. Immediately stop applying the configuration file and roll back to the previous configuration - this gets the NWA/WAC started with a fully valid configuration file as quickly as possible.Ignore errors and finish applying the configuration file - this applies the valid parts of the configuration file and generates error logs for all of the configuration file’s errors. This lets the NWA/WAC apply most of your configuration and you can refer to the logs for what to fix. Ignore errors and finish applying the configuration file and then roll back to the previous configuration - this applies the valid parts of the configuration file, generates error logs for all of the configuration file’s errors, and starts the NWA/WAC with a fully valid configuration file.Click OK to have the NWA/WAC start applying the configuration file or click Cancel to close the screen Table 79   Maintenance > File Manager > Configuration File (continued)LABEL DESCRIPTION
Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide17214.2.1  Example of Configuration File Download Using FTPThe following example gets a configuration file named startup-config.conf from the NWA/WAC and saves it on the computer.1Connect your computer to the NWA/WAC. 2The FTP server IP address of the NWA/WAC in standalone AP mode is 192.168.1.2, so set your computer to use a static IP address from 192.168.1.3 ~192.168.1.254.3Use an FTP client on your computer to connect to the NWA/WAC. For example, in the Windows command prompt, type ftp 192.168.1.2. Keep the console session connected in order to see when the firmware recovery finishes. 4Enter your user name when prompted.5Enter your password as requested.#This column displays the number for each configuration file entry. This field is a sequential value, and it is not associated with a specific address. The total number of configuration files that you can save depends on the sizes of the configuration files and the available flash storage space.File Name This column displays the label that identifies a configuration file.You cannot delete the following configuration files or change their file names. The system-default.conf file contains the NWA/WAC’s default settings. Select this file and click Apply to reset all of the NWA/WAC settings to the factory defaults. This configuration file is included when you upload a firmware package. The startup-config.conf file is the configuration file that the NWA/WAC is currently using. If you make and save changes during your management session, the changes are applied to this configuration file. The NWA/WAC applies configuration changes made in the Web Configurator to the configuration file when you click Apply or OK. It applies configuration changes made via commands when you use the write command. The lastgood.conf is the most recently used (valid) configuration file that was saved when the device last restarted. If you upload and apply a configuration file with an error, you can apply lastgood.conf to return to a valid configuration.Size This column displays the size (in KB) of a configuration file.Last Modified This column displays the date and time that the individual configuration files were last changed or saved.Upload Configuration FileThe bottom part of the screen allows you to upload a new or previously saved configuration file from your computer to your NWA/WACYou cannot upload a configuration file named system-default.conf or lastgood.conf. If you upload startup-config.conf, it will replace the current configuration and immediately apply the new settings.File Path  Type in the location of the file you want to upload in this field or click Browse... to find it.Browse...  Click Browse... to find the .conf file you want to upload. The configuration file must use a “.conf” filename extension. You will receive an error message if you try to upload a fie of a different format. Remember that you must decompress compressed (.zip) files before you can upload them. Upload  Click Upload to begin the upload process. This process may take up to two minutes. Table 79   Maintenance > File Manager > Configuration File (continued)LABEL DESCRIPTION
 Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide1736Use “cd” to change to the directory that contains the files you want to download. 7Use “dir” or “ls” if you need to display a list of the files in the directory.8Use "get” to download files. Transfer the configuration file on the NWA/WAC to your computer. Type get followed by the name of the configuration file. This examples uses get startup-config.conf. 9Wait for the file transfer to complete.10 Enter “quit” to exit the ftp prompt.14.3  Firmware Package Click Maintenance > File Manager > Firmware Package to open this screen. Use the Firmware Package screen to check your current firmware version and upload firmware to the NWA/WAC.Note: The Web Configurator is the recommended method for uploading firmware. You only need to use the command line interface if you need to recover the firmware. See the CLI Reference Guide for how to determine if you need to recover the firmware and how to recover it.Find the firmware package at www.zyxel.com in a file that (usually) uses a .bin extension. C:\>ftp 192.168.1.2Connected to 192.168.1.2.220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------220-You are user number 1 of 5 allowed.220-Local time is now 21:28. Server port: 21.220-This is a private system - No anonymous login220 You will be disconnected after 600 minutes of inactivity.User (192.168.1.2:(none)): admin331 User admin OK. Password requiredPassword:230 OK. Current restricted directory is /ftp> cd conf250 OK. Current directory is /confftp> ls200 PORT command successful150 Connecting to port 5001lastgood.confstartup-config.confsystem-default.conf226 3 matches totalftp: 57 bytes received in 0.33Seconds 0.17Kbytes/sec.ftp> get startup-config.conf200 PORT command successful150 Connecting to port 5002226-File successfully transferred226 0.002 seconds (measured here), 1.66 Mbytes per secondftp: 2928 bytes received in 0.02Seconds 183.00Kbytes/sec.ftp>
Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide174The firmware update can take up to five minutes. Do not turn off or reset the NWA/WAC while the firmware update is in progress!Figure 101   Maintenance > File Manager > Firmware Package     The following table describes the labels in this screen.  After you see the Firmware Upload in Process screen, wait two minutes before logging into the NWA/WAC again.Note: The NWA/WAC automatically reboots after a successful upload.The NWA/WAC automatically restarts causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop.Figure 102   Network Temporarily DisconnectedAfter five minutes, log in again and check your new firmware version in the Dashboard screen.Table 80   Maintenance > File Manager > Firmware PackageLABEL DESCRIPTIONBoot ModuleThis is the version of the boot module that is currently on the NWA/WAC.Current VersionThis is the firmware version and the date created. Released DateThis is the date that the version of the firmware was created. File Path  Type in the location of the file you want to upload in this field or click Browse... to find it.Browse...  Click Browse... to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload  Click Upload to begin the upload process. This process may take up to two minutes.
 Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide17514.3.1  Example of Firmware Upload Using FTPThis procedure requires the NWA/WAC’s firmware. Download the firmware package from www.zyxel.com and unzip it. The firmware file uses a .bin extension, for example, "420AAHY1C0.bin". Do the following after you have obtained the firmware file.1Connect your computer to the NWA/WAC. 2The FTP server IP address of the NWA/WAC in standalone AP mode is 192.168.1.2, so set your computer to use a static IP address from 192.168.1.3 ~192.168.1.254.3Use an FTP client on your computer to connect to the NWA/WAC. For example, in the Windows command prompt, type ftp 192.168.1.2. Keep the console session connected in order to see when the firmware recovery finishes. 4Enter your user name when prompted.5Enter your password as requested.6Enter “hash” for FTP to print a `#' character for every 1024 bytes of data you upload so that you can watch the file transfer progress.7Enter “bin” to set the transfer mode to binary.8Transfer the firmware file from your computer to the NWA/WAC. Type put followed by the path and name of the firmware file. This examples uses put C:\ftproot\NWA/WAC_FW\420AAHY1C0.bin. 9Wait for the file transfer to complete.10 Enter “quit” to exit the ftp prompt.14.4  Shell Script Use shell script files to have the NWA/WAC use commands that you specify. Use a text editor to create the shell script files. They must use a “.zysh” filename extension. C:\>ftp 192.168.1.2Connected to 192.168.1.2.220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------220-You are user number 1 of 5 allowed.220-Local time is now 21:28. Server port: 21.220-This is a private system - No anonymous login220 You will be disconnected after 600 minutes of inactivity.User (192.168.1.2:(none)): admin331 User admin OK. Password requiredPassword:230 OK. Current restricted directory is /ftp> hash Hash mark printing On  ftp: (2048 bytes/hash mark) .ftp> bin200 TYPE is now 8-bit binaryftp> put C:\ftproot\NWA/WAC_FW\420AAHY1C0.bin
Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide176Click Maintenance > File Manager > Shell Script to open this screen. Use the Shell Script screen to store, name, download, upload and run shell script files. You can store multiple shell script files on the NWA/WAC at the same time. Note: You should include write commands in your scripts. If you do not use the write command, the changes will be lost when the NWA/WAC restarts. You could use multiple write commands in a long script.Figure 103   Maintenance > File Manager > Shell Script Each field is described in the following table.  Table 81   Maintenance > File Manager > Shell ScriptLABEL DESCRIPTIONRename Use this button to change the label of a shell script file on the NWA/WAC. You cannot rename a shell script to the name of another shell script in the NWA/WAC. Click a shell script’s row to select it and click Rename to open the Rename File screen. Specify the new name for the shell script file. Use up to 25 characters (including a-zA-Z0-9;‘~!@#$%^&()_+[]{}’,.=-). Click OK to save the duplicate or click Cancel to close the screen without saving a duplicate of the configuration file.Remove Click a shell script file’s row to select it and click Delete to delete the shell script file from the NWA/WAC. A pop-up window asks you to confirm that you want to delete the shell script file. Click OK to delete the shell script file or click Cancel to close the screen without deleting the shell script file.Download Click a shell script file’s row to select it and click Download to save the configuration to your computer.Copy Use this button to save a duplicate of a shell script file on the NWA/WAC. Click a shell script file’s row to select it and click Copy to open the Copy File screen. Specify a name for the duplicate file. Use up to 25 characters (including a-zA-Z0-9;‘~!@#$%^&()_+[]{}’,.=-). Click OK to save the duplicate or click Cancel to close the screen without saving a duplicate of the configuration file.Run Use this button to have the NWA/WAC use a specific shell script file.Click a shell script file’s row to select it and click Run to have the NWA/WAC use that shell script file. You may need to wait awhile for the NWA/WAC to finish applying the commands.
 Chapter 14 File ManagerNWA5000 / WAC6000 Series User’s Guide177#This column displays the number for each shell script file entry.File Name This column displays the label that identifies a shell script file.Size This column displays the size (in KB) of a shell script file.Last ModifiedThis column displays the date and time that the individual shell script files were last changed or saved.Upload Shell ScriptThe bottom part of the screen allows you to upload a new or previously saved shell script file from your computer to your NWA/WAC.File Path  Type in the location of the file you want to upload in this field or click Browse... to find it.Browse...  Click Browse... to find the .zysh file you want to upload. Upload  Click Upload to begin the upload process. This process may take up to several minutes.Table 81   Maintenance > File Manager > Shell Script (continued)LABEL DESCRIPTION
NWA5000 / WAC6000 Series User’s Guide178CHAPTER   15Diagnostics15.1  OverviewUse the diagnostics screen for troubleshooting. 15.1.1  What You Can Do in this Chapter•The Diagnostics screen (Section 15.2 on page 178) generates a file containing the NWA/WAC’s configuration and diagnostic information if you need to provide it to customer support during troubleshooting.15.2  Diagnostics This screen provides an easy way for you to generate a file containing the NWA/WAC’s configuration and diagnostic information. You may need to generate this file and send it to customer support during troubleshooting.Click Maintenance > Diagnostics to open the Diagnostic screen.
 Chapter 15 DiagnosticsNWA5000 / WAC6000 Series User’s Guide179Figure 104   Maintenance > Diagnostics  The following table describes the labels in this screen.  Table 82   Maintenance > DiagnosticsLABEL DESCRIPTIONFilename This is the name of the most recently created diagnostic file.Last modified This is the date and time that the last diagnostic file was created. The format is yyyy-mm-dd hh:mm:ss.Size This is the size of the most recently created diagnostic file.Diagnostic Collect CategoryThis field displays each category of settings. Select which categories you want the NWA/WAC to include in the diagnostic file.Customized Select this option to obtain the diagnostic information for configuration which is not included in a pre-defined category.Script If you select the Customized option, select a shell script file from the drop-down list. You can upload a new shell script file using the Maintenance > File Manager > Shell Script screen.Collect Now Click this to have the NWA/WAC create a new diagnostic file.Download Click this to save the most recent diagnostic file to a computer.
NWA5000 / WAC6000 Series User’s Guide180CHAPTER   16LEDs16.1  OverviewThe LEDs of your NWA/WAC can be controlled such that they stay lit (ON) or OFF after the NWA/WAC is ready. There are two features that controls the LEDs of your NWA/WAC - Locator and Suppression.16.1.1  What You Can Do in this Chapter•The Suppression screen (Section 16.2 on page 180)) allows you to set how you want the LEDs to behave after the device is ready. •The Locator screen (Section 16.3 on page 181) allows users to see the actual location of the NWA/WAC between several devices in the network.16.2   Suppression Screen The LED Suppression feature allows you to control how the LEDs of your NWA/WAC behave after it’s ready. The deafult LED suppression setting of your AP is different depending on your NWA/WAC model. You can go to the Maintenance > LEDs > Suppression screen to see the default LED behavior and change the LED suppression setting. After you make changes in the suppression screen, it will be stored as the default when the NWA/WAC is restarted. See (Section 1.6 on page 20) for information on default values for different models.Note: When the NWA/WAC is booting or performing firmware upgrade, the LEDs will lit regardless of the setting in LED suppression.To access this screen, click Maintenance > LEDs > Suppression.
 Chapter 16 LEDsNWA5000 / WAC6000 Series User’s Guide181Figure 105   Maintenance > LEDs > Suppression The following table describes fields in the above screen. 16.3  Locator Screen The Locator feature identifies the location of your WAC among several devices in the network. You can run this feature and set a timer in this screen.To run the locator feature, enter a number of minutes and click Turn On button to have the WAC find its location. The Locator LED will start to blink for the number of minutes set in the Locator screen. The default setting is 10 minutes. While the locator is running, the turn on button will grey out and return after it’s finished. If you make changes to the time default setting, it will be stored as the defualt when the WAC restarts. Note: The Locator feature is not affected by the Suppression setting.To access this screen, click Maintenance > LEDs > Locator.Table 83   Maintenance > LED > Suppression LABEL DESCRIPTIONSuppression On If the Suppression On check box is checked, the LEDs of your NWA/WAC will turn off after it’s ready. If the check box is unchecked, the LEDs will stay lit after the NWA/WAC is ready.Apply Click Apply to save your changes back to the NWA/WAC.Reset Click Reset to return the screen to its last-saved settings.
Chapter 16 LEDsNWA5000 / WAC6000 Series User’s Guide182Figure 106   Maintenance > LEDs > LocatorThe following table describes fields in the above screen. Table 84   Maintenance > LED > LocatorLABEL DESCRIPTIONTurn OnTurn OffClick Turn On button to activate the locator. The Locator function will show the actual location of the WAC between several devices in the network.Otherwise, click Turn Off to disable the locator feature.Automatically Extinguish AfterEnter a time interval between 1 and 60 minutes to stop the locator LED from blinking. Default is 10 minutes.Apply Click Apply to save changes in this screen.Refresh Click Refresh to update the information in this screen.
NWA5000 / WAC6000 Series User’s Guide183CHAPTER   17Antenna Switch17.1  OverviewUse this screen to adjust coverage depending on the orientation of the antenna.17.1.1  What You Need To KnowPositioning the antennas properly increases the range and coverage area of a wireless LAN.On the NWA/WAC that comes with internal antennas and also has an antenna switch, you can adjust coverage depending on the orientation of the antenna for the NWA/WAC radios using the web configurator, the command line interface (CLI) or a physical switch. Check Table 1 on page 11 and Table 2 on page 11 to see if your NWA/WAC has an antenna switch.Figure 107   WAC6103D-I Physical Antenna Switch Note: With the physical antenna switch, you apply the same antenna orientation settings to both radios. You can set the radios to have different settings while using the web configurator or the command line interface.Note: The antenna switch in the web configurator has priority over the physical antenna switch after you Enable Software Control in the Maintenance > Antenna screen. By default, software control is disabled.17.2  Antenna Switch ScreenTo access this screen, click Maintenance > Antenna.
Chapter 17 Antenna SwitchNWA5000 / WAC6000 Series User’s Guide184Figure 108   Maintenance > Antenna > Antenna Switch Select the Enable Software Control option to use the Web configurator to adjust coverage depending on each radio’s antenna orientation for better coverage. Select Wall if you mount the NWA/WAC to a wall. Select Ceiling if the the NWA/WAC is mounted on a ceiling. You can switch from Wall to Ceiling if there are still wireless dead zones, and vice versa.
NWA5000 / WAC6000 Series User’s Guide185CHAPTER   18Reboot18.1  OverviewUse this screen to restart the device.18.1.1  What You Need To KnowIf you applied changes in the Web configurator, these were saved automatically and do not change when you reboot. If you made changes in the CLI, however, you have to use the write command to save the configuration before you reboot. Otherwise, the changes are lost when you reboot.Reboot is different to reset; reset returns the device to its default configuration.18.2  RebootThis screen allows remote users can restart the device. To access this screen, click Maintenance > Reboot.Figure 109   Maintenance > RebootClick the Reboot button to restart the NWA/WAC. Wait a few minutes until the login screen appears. If the login screen does not appear, type the IP address of the device in your Web browser.You can also use the CLI command reboot to restart the NWA/WAC.
NWA5000 / WAC6000 Series User’s Guide186CHAPTER   19Shutdown19.1  OverviewUse this screen to shutdown the device.Always use Maintenance > Shutdown > Shutdown or the shutdown command before you turn off the NWA/WAC or remove the power. Not doing so can cause the firmware to become corrupt. 19.1.1  What You Need To KnowShutdown writes all cached data to the local storage and stops the system processes. Shutdown is different to reset; reset returns the device to its default configuration.19.2  ShutdownTo access this screen, click Maintenance > Shutdown.Figure 110   Maintenance > ShutdownClick the Shutdown button to shut down the NWA/WAC. Wait for the device to shut down before you manually turn off or remove the power. It does not turn off the power. You can also use the CLI command shutdown to shutdown the NWA/WAC.
NWA5000 / WAC6000 Series User’s Guide187CHAPTER   20Troubleshooting20.1  OverviewThis chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories.•Power, Hardware Connections, and LED•NWA/WAC Access and Login•Internet Access•Wireless Connections•Resetting the NWA/WAC20.2  Power, Hardware Connections, and LEDThe NWA/WAC does not turn on. The LED is not on.1Make sure you are using the power adaptor included with the NWA/WAC or a PoE power injector/switch.2Make sure the power adaptor or PoE power injector/switch is connected to the NWA/WAC and plugged in to an appropriate power source. Make sure the power source is turned on.3Disconnect and re-connect the power adaptor or PoE power injector/switch.4Inspect your cables for damage. Contact the vendor to replace any damaged cables.5If none of these steps work, you may have faulty hardware and should contact your NWA/WAC vendor. The LED does not behave as expected.1Make sure you understand the normal behavior of the LED. See Section 1.6 on page 20.2Check the hardware connections. See the Quick Start Guide.
Chapter 20 TroubleshootingNWA5000 / WAC6000 Series User’s Guide1883Inspect your cables for damage. Contact the vendor to replace any damaged cables.4Disconnect and re-connect the power adaptor or PoE power injector to the NWA/WAC. 5If the problem continues, contact the vendor.20.3  NWA/WAC Access and LoginI forgot the IP address for the NWA/WAC.1The default IP address (in standalone AP mode) is 192.168.1.2.2If you changed the IP address and have forgotten it, you have to reset the device to its factory defaults. See Section 20.6 on page 194.3If your NWA/WAC is a DHCP client, you can find your IP address from the DHCP server. This information is only available from the DHCP server which allocates IP addresses on your network. Find this information directly from the DHCP server or contact your system administrator for more information.I cannot see or access the Login screen in the web configurator.1Make sure you are using the correct IP address.• The default IP address (in standalone AP mode) is 192.168.1.2.• If you changed the IP address, use the new IP address.• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the NWA/WAC.2Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start Guide and Section 1.6 on page 20.3Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled.4Make sure your computer is in the same subnet as the NWA/WAC. (If you know that there are routers between your computer and the NWA/WAC, skip this step.) • If there is a DHCP server on your network, make sure your computer is using a dynamic IP address.• If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet as the NWA/WAC.5Reset the device to its factory defaults, and try to access the NWA/WAC with the default IP address. See Section 20.6 on page 194.
 Chapter 20 TroubleshootingNWA5000 / WAC6000 Series User’s Guide1896If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions.Advanced Suggestions• Try to access the NWA/WAC using another service, such as Telnet. If you can access the NWA/WAC, check the remote management settings to find out why the NWA/WAC does not respond to HTTP. • If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port.I forgot the password.1The default password is 1234.2If this does not work, you have to reset the device to its factory defaults. See Section 20.6 on page 194.I can see the Login screen, but I cannot log in to the NWA/WAC.1Make sure you have entered the user name and password correctly. The default password is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not on.2You cannot log in to the web configurator while someone is using Telnet to access the NWA/WAC. Log out of the NWA/WAC in the other session, or ask the person who is logged in to log out.3Disconnect and re-connect the power adaptor or PoE power injector to the NWA/WAC. 4If this does not work, you have to reset the device to its factory defaults. See Section 20.6 on page 194.I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser.20.4  Internet AccessI cannot access the Internet.
Chapter 20 TroubleshootingNWA5000 / WAC6000 Series User’s Guide1901Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start Guide and Section 20.2 on page 187.2Make sure the NWA/WAC is connected to a broadband modem or router with Internet access and your computer is set to obtain an dynamic IP address.3If you are trying to access the Internet wirelessly, make sure the wireless settings on the wireless client are the same as the settings on the NWA/WAC.4Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.5If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the NWA/WAC), but my Internet connection is not available anymore.1Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start Guide and Section 1.6 on page 20. 2Reboot the NWA/WAC. 3If the problem continues, contact your ISP. The Internet connection is slow or intermittent.1There might be a lot of traffic on the network. Look at the LED, and check Section 1.6 on page 20. If the NWA/WAC is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2Check the signal strength. If the signal is weak, try moving the NWA/WAC closer to the NWA/WAC (if possible), and look around to see if there are any devices that might be interfering with the wireless network (microwaves, other wireless networks, and so on).3Reboot the NWA/WAC. 4If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions.Advanced SuggestionsCheck the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you might consider raising or lowering the priority for some applications.
 Chapter 20 TroubleshootingNWA5000 / WAC6000 Series User’s Guide19120.5  Wireless ConnectionsI cannot access the NWA/WAC or ping any computer from the WLAN.1Make sure the wireless LAN (wireless radio) is enabled on the NWA/WAC.2Make sure the radio or at least one of the NWA/WAC’s radios is operating in AP mode.3Make sure the wireless adapter (installed on your computer) is working properly.4Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible and supports the same wireless standard as the NWA/WAC’s active radio.5Make sure your computer (with a wireless adapter installed) is within the transmission range of the NWA/WAC.6Check that both the NWA/WAC and your computer are using the same wireless and wireless security settings.Hackers have accessed my WEP-encrypted wireless LAN.WEP is extremely insecure. Its encryption can be broken by an attacker, using widely-available software. It is strongly recommended that you use a more effective security mechanism. Use the strongest security mechanism that all the wireless devices in your network support. WPA2 or WPA2-PSK is recommended.The wireless security is not following the re-authentication timer setting I specified.If a RADIUS server authenticates wireless stations, the re-authentication timer on the RADIUS server has priority. Change the RADIUS server’s configuration if you need to use a different re-authentication timer setting.I cannot get a certificate to import into the NWA/WAC.1For My Certificates, you can import a certificate that matches a corresponding certification request that was generated by the NWA/WAC. You can also import a certificate in PKCS#12 format, including the certificate’s public and private keys.2You must remove any spaces from the certificate’s filename before you can import the certificate.3Any certificate that you want to import has to be in one of these file formats:
Chapter 20 TroubleshootingNWA5000 / WAC6000 Series User’s Guide192• Binary X.509: This is an ITU-T recommendation that defines the formats for X.509 certificates.• PEM (Base-64) encoded X.509: This Privacy Enhanced Mail format uses lowercase letters, uppercase letters and numerals to convert a binary X.509 certificate into a printable form.• Binary PKCS#7: This is a standard that defines the general syntax for data (including digital signatures) that may be encrypted. A PKCS #7 file is used to transfer a public key certificate. The private key is not included. The NWA/WAC currently allows the importation of a PKS#7 file that contains a single certificate. • PEM (Base-64) encoded PKCS#7: This Privacy Enhanced Mail (PEM) format uses lowercase letters, uppercase letters and numerals to convert a binary PKCS#7 certificate into a printable form.• Binary PKCS#12: This is a format for transferring public key and private key certificates.The private key in a PKCS #12 file is within a password-encrypted envelope. The file’s password is not connected to your certificate’s public or private passwords. Exporting a PKCS #12 file creates this and you must provide it to decrypt the contents when you import the file into the NWA/WAC. Note: Be careful not to convert a binary file to text during the transfer process. It is easy for this to occur since many programs use text files by default. I can only see newer logs. Older logs are missing. When a log reaches the maximum number of log messages, new log messages automatically  overwrite existing log messages, starting with the oldest existing log message first.The commands in my configuration file or shell script are not working properly.• In a configuration file or shell script, use “#” or “!” as the first character of a command line to have the NWA/WAC treat the line as a comment. • Your configuration files or shell scripts can use “exit” or a command line consisting of a single “!” to have the NWA/WAC exit sub command mode.•Include write commands in your scripts. Otherwise the changes will be lost when the NWA/WAC restarts. You could use multiple write commands in a long script.Note: “exit” or “!'” must follow sub commands if it is to make the NWA/WAC exit sub command mode.I cannot get the firmware uploaded using the commands.The Web Configurator is the recommended method for uploading firmware. You only need to use the command line interface if you need to recover the firmware. See the CLI Reference Guide for how to determine if you need to recover the firmware and how to recover it.Wireless clients are not being load balanced among my APs.
 Chapter 20 TroubleshootingNWA5000 / WAC6000 Series User’s Guide193• Make sure that all the APs used by the wireless clients in question share the same SSID, security, and radio settings.• Make sure that all the APs are in the same broadcast domain.• Make sure that the wireless clients are in range of the other APs; if they are only in range of a single AP, then load balancing may not be as effective.In the Monitor > Wireless > AP Information > Radio List screen, there is no load balancing indicator associated with any APs assigned to the load balancing task.• Check to be sure that the AP profile which contains the load balancing settings is correctly assigned to the APs in question.• The load balancing task may have been terminated because further load balancing on the APs in question is no longer required.How do I remove the WAC6500 series indoor AP from its mounting bracket? • Find the down arrow close to the Ethernet ports, then use a thin flat tool (for example, a flat screw driver) to lift up a clip beneath the down arrow. • Turn the WAC6500 series indoor AP counter-clockwise.
Chapter 20 TroubleshootingNWA5000 / WAC6000 Series User’s Guide194• Detach the WAC6500 series indoor AP from the mounting bracket.20.6  Resetting the NWA/WACIf you cannot access the NWA/WAC by any method, try restarting it by turning the power off and then on again. If you still cannot access the NWA/WAC by any method or you forget the administrator password(s), you can reset the NWA/WAC to its factory-default settings. Any configuration files or shell scripts that you saved on the NWA/WAC should still be available afterwards.Use the following procedure to reset the NWA/WAC to its factory-default settings. This overwrites the settings in the startup-config.conf file with the settings in the system-default.conf file. Note: This procedure removes the current configuration. 1Make sure the Power LED is on and not blinking.2Press the RESET button and hold it until the Power LED begins to blink. (This usually takes about ten seconds.)3Release the RESET button, and wait for the NWA/WAC to restart.You should be able to access the NWA/WAC using the default settings.20.7  Getting More Troubleshooting HelpSearch for support information for your model at www.zyxel.com for more troubleshooting suggestions.
NWA5000 / WAC6000 Series User’s Guide195APPENDIX   AImporting CertificatesThis appendix shows you how to import public key certificates into your web browser. Public key certificates are used by web browsers to ensure that a secure web site is legitimate. When a certificate authority such as VeriSign, Comodo, or Network Solutions, to name a few, receives a certificate request from a website operator, they confirm that the web domain and contact information in the request match those on public record with a domain name registrar. If they match, then the certificate is issued to the website operator, who then places it on the site to be issued to all visiting web browsers to let them know that the site is legitimate.Many ZyXEL products, such as the NWA/WAC, issue their own public key certificates. These can be used by web browsers on a LAN or WAN to verify that they are in fact connecting to the legitimate device and not one masquerading as it. However, because the certificates were not issued by one of the several organizations officially recognized by the most common web browsers, you will need to import the ZyXEL-created certificate into your web browser and flag that certificate as a trusted authority.Note: You can see if you are browsing on a secure website if the URL in your web browser’s address bar begins with  https:// or there is a sealed padlock icon ( ) somewhere in the main browser window (not all browsers show the padlock in the same location).Internet ExplorerThe following example uses Microsoft Internet Explorer 7 on Windows XP Professional; however, they can also apply to Internet Explorer on Windows Vista.
Appendix A Importing CertificatesNWA5000 / WAC6000 Series User’s Guide1961If your device’s Web Configurator is set to use SSL certification, then the first time you browse to it you are presented with a certification error.2Click Continue to this website (not recommended).3In the Address Bar, click Certificate Error > View certificates.
 Appendix A Importing CertificatesNWA5000 / WAC6000 Series User’s Guide1974In the Certificate dialog box, click Install Certificate.5In the Certificate Import Wizard, click Next.
Appendix A Importing CertificatesNWA5000 / WAC6000 Series User’s Guide1986If you want Internet Explorer to Automatically select certificate store based on the type of certificate, click Next again and then go to step 9.7Otherwise, select Place all certificates in the following store and then click Browse.8In the Select Certificate Store dialog box, choose a location in which to save the certificate and then click OK.
 Appendix A Importing CertificatesNWA5000 / WAC6000 Series User’s Guide1999In the Completing the Certificate Import Wizard screen, click Finish.10 If you are presented with another Security Warning, click Yes.11 Finally, click OK when presented with the successful certificate installation message.
Appendix A Importing CertificatesNWA5000 / WAC6000 Series User’s Guide20012 The next time you start Internet Explorer and go to a ZyXEL Web Configurator page, a sealed padlock icon appears in the address bar. Click it to view the page’s Website Identification information.Installing a Stand-Alone Certificate File in Internet ExplorerRather than browsing to a ZyXEL Web Configurator and installing a public key certificate when prompted, you can install a stand-alone certificate file if one has been issued to you.1Double-click the public key certificate file.2In the security warning dialog box, click Open.3Refer to steps 4-12 in the Internet Explorer procedure beginning on page 195 to complete the installation process.

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