ZyXEL Communications WAC6553D-E 802.11 ac Unified Pro Access Point User Manual Book
ZyXEL Communications Corporation 802.11 ac Unified Pro Access Point Book
Users Manual
N W A5 0 0 0 / W AC6 5 0 0 Se r ie s NWA5121-N / NWA5121-NI / NWA5123-NI / NWA5301-NJ / WAC6502D-E / WAC6502D-S / WAC6503D-S / WAC6553D-E 802.11 a/b/g/n/ac Unified Access Point Version 4.20 Edition 1, 04/2015 Quick Start Guide Use r ’s Gu ide D e fa u lt Login D e t a ils LAN IP Address http://192.168.1.2 User Name admin Password 1234 www.zyxel.com Copyright © 2015 ZyXEL Communications Corporation IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the NWA/WAC and access the Web Configurator. • CLI Reference Guide The CLI Reference Guide explains how to use the Command-Line Interface (CLI) and CLI commands to configure the NWA/WAC. Note: It is recommended you use the Web Configurator to configure the NWA/WAC. • Web Configurator Online Help Click the help icon in any screen for help in configuring that screen and supplementary information. NWA5000 / WAC6500 Series User’s Guide Contents Overview Contents Overview User’s Guide .......................................................................................................................................10 Introduction ............................................................................................................................................. 11 The Web Configurator .............................................................................................................................27 Technical Reference ..........................................................................................................................38 Dashboard ...............................................................................................................................................39 Monitor ....................................................................................................................................................44 Network ...................................................................................................................................................57 Wireless ..................................................................................................................................................65 User .........................................................................................................................................................77 AP Profile ................................................................................................................................................84 MON Profile ...........................................................................................................................................102 WDS Profile ...........................................................................................................................................106 Certificates ............................................................................................................................................108 System ..................................................................................................................................................125 Log and Report .....................................................................................................................................150 File Manager .........................................................................................................................................162 Diagnostics ............................................................................................................................................173 LEDs .....................................................................................................................................................175 Reboot ...................................................................................................................................................178 Shutdown ..............................................................................................................................................179 Troubleshooting ....................................................................................................................................180 NWA5000 / WAC6500 Series User’s Guide Table of Contents Table of Contents Contents Overview ..............................................................................................................................3 Table of Contents .................................................................................................................................4 Part I: User’s Guide ......................................................................................... 10 Chapter 1 Introduction......................................................................................................................................... 11 1.1 Overview .......................................................................................................................................... 11 1.1.1 Management Mode ..................................................................................................................12 1.1.2 MBSSID ...................................................................................................................................13 1.1.3 Dual-Radio ...............................................................................................................................14 1.1.4 Root AP ...................................................................................................................................15 1.1.5 Repeater ..................................................................................................................................16 1.2 Ways to Manage the NWA/WAC .......................................................................................................17 1.3 Good Habits for Managing the NWA/WAC ........................................................................................17 1.4 Hardware Connections ......................................................................................................................17 1.5 NWA5301-NJ Hardware ....................................................................................................................18 1.5.1 110 Punch-Down Block ............................................................................................................18 1.5.2 Phone Port ...............................................................................................................................19 1.5.3 Console Port ............................................................................................................................19 1.6 LEDs .................................................................................................................................................20 1.6.1 WAC6502D-E, WAC6502D-S, WAC6503D-S and WAC6553D-E ...........................................21 1.6.2 NWA5301-NJ ...........................................................................................................................23 1.6.3 NWA5121-N, NWA5121-NI, and NWA5123-NI .......................................................................24 1.7 Starting and Stopping the NWA/WAC ...............................................................................................26 Chapter 2 The Web Configurator ........................................................................................................................27 2.1 Overview ...........................................................................................................................................27 2.2 Access ...............................................................................................................................................27 2.3 Navigating the Web Configurator ......................................................................................................28 2.3.1 Title Bar ...................................................................................................................................29 2.3.2 Navigation Panel .....................................................................................................................32 2.3.3 Warning Messages ..................................................................................................................34 2.3.4 Tables and Lists .......................................................................................................................35 NWA5000 / WAC6500 Series User’s Guide Table of Contents Part II: Technical Reference............................................................................ 38 Chapter 3 Dashboard ...........................................................................................................................................39 3.1 Overview ...........................................................................................................................................39 3.1.1 What You Can Do in this Chapter ............................................................................................39 3.2 Dashboard .........................................................................................................................................39 3.2.1 CPU Usage ..............................................................................................................................42 3.2.2 Memory Usage ........................................................................................................................43 Chapter 4 Monitor.................................................................................................................................................44 4.1 Overview ...........................................................................................................................................44 4.1.1 What You Can Do in this Chapter ............................................................................................44 4.2 What You Need to Know ...................................................................................................................44 4.3 Network Status ..................................................................................................................................45 4.3.1 Network Status Graph ............................................................................................................46 4.4 Radio List .........................................................................................................................................47 4.4.1 AP Mode Radio Information ....................................................................................................48 4.5 Station List ........................................................................................................................................50 4.6 WDS Link Info ...................................................................................................................................51 4.7 Detected Device ...............................................................................................................................52 4.8 View Log ...........................................................................................................................................53 Chapter 5 Network................................................................................................................................................57 5.1 Overview ...........................................................................................................................................57 5.1.1 Management Mode ..................................................................................................................57 5.1.2 What You Can Do in this Chapter ............................................................................................59 5.2 IP Setting ..........................................................................................................................................60 5.3 VLAN .................................................................................................................................................61 5.4 AC (AP Controller) Discovery ............................................................................................................63 Chapter 6 Wireless ...............................................................................................................................................65 6.1 Overview ...........................................................................................................................................65 6.1.1 What You Can Do in this Chapter ............................................................................................65 6.1.2 What You Need to Know ..........................................................................................................66 6.2 AP Management ...............................................................................................................................66 6.3 MON Mode ........................................................................................................................................69 6.3.1 Add/Edit Rogue/Friendly List ...................................................................................................71 6.4 Load Balancing .................................................................................................................................71 6.4.1 Disassociating and Delaying Connections ..............................................................................72 NWA5000 / WAC6500 Series User’s Guide Table of Contents 6.5 DCS ..................................................................................................................................................74 6.6 Technical Reference ..........................................................................................................................74 Chapter 7 User......................................................................................................................................................77 7.1 Overview ...........................................................................................................................................77 7.1.1 What You Can Do in this Chapter ............................................................................................77 7.1.2 What You Need To Know .........................................................................................................77 7.2 User Summary ..................................................................................................................................78 7.2.1 Add/Edit User ..........................................................................................................................78 7.3 Setting ..............................................................................................................................................80 7.3.1 Edit User Authentication Timeout Settings ..............................................................................82 Chapter 8 AP Profile.............................................................................................................................................84 8.1 Overview ...........................................................................................................................................84 8.1.1 What You Can Do in this Chapter ............................................................................................84 8.1.2 What You Need To Know .........................................................................................................84 8.2 Radio .................................................................................................................................................85 8.2.1 Add/Edit Radio Profile .............................................................................................................86 8.3 SSID .................................................................................................................................................89 8.3.1 SSID List ..................................................................................................................................90 8.3.2 Add/Edit SSID Profile ..............................................................................................................90 8.4 Security List .......................................................................................................................................92 8.4.1 Add/Edit Security Profile ..........................................................................................................93 8.5 MAC Filter List ...................................................................................................................................96 8.5.1 Add/Edit MAC Filter Profile ......................................................................................................97 8.6 Layer-2 Isolation List .........................................................................................................................98 8.6.1 Add/Edit Layer-2 Isolation Profile ..........................................................................................100 Chapter 9 MON Profile .......................................................................................................................................102 9.1 Overview .........................................................................................................................................102 9.1.1 What You Can Do in this Chapter ..........................................................................................102 9.2 MON Profile .....................................................................................................................................102 9.2.1 Add/Edit MON Profile ............................................................................................................103 9.3 Technical Reference ........................................................................................................................104 Chapter 10 WDS Profile .......................................................................................................................................106 10.1 Overview .......................................................................................................................................106 10.1.1 What You Can Do in this Chapter ........................................................................................106 10.2 WDS Profile ...................................................................................................................................106 NWA5000 / WAC6500 Series User’s Guide Table of Contents 10.2.1 Add/Edit WDS Profile ..........................................................................................................107 Chapter 11 Certificates ........................................................................................................................................108 11.1 Overview .......................................................................................................................................108 11.1.1 What You Can Do in this Chapter ........................................................................................108 11.1.2 What You Need to Know ......................................................................................................108 11.1.3 Verifying a Certificate ........................................................................................................... 110 11.2 My Certificates .............................................................................................................................. 111 11.2.1 Add My Certificates .............................................................................................................. 112 11.2.2 Edit My Certificates .............................................................................................................. 116 11.2.3 Import Certificates ............................................................................................................... 118 11.3 Trusted Certificates ....................................................................................................................... 119 11.3.1 Edit Trusted Certificates .......................................................................................................121 11.3.2 Import Trusted Certificates ...................................................................................................123 11.4 Technical Reference ......................................................................................................................124 Chapter 12 System ...............................................................................................................................................125 12.1 Overview .......................................................................................................................................125 12.1.1 What You Can Do in this Chapter ........................................................................................125 12.2 Host Name ....................................................................................................................................125 12.3 Date and Time ..............................................................................................................................126 12.3.1 Pre-defined NTP Time Servers List .....................................................................................128 12.3.2 Time Server Synchronization ...............................................................................................128 12.4 WWW Overview ............................................................................................................................129 12.4.1 Service Access Limitations ..................................................................................................130 12.4.2 System Timeout ...................................................................................................................130 12.4.3 HTTPS .................................................................................................................................130 12.4.4 Configuring WWW Service Control .....................................................................................131 12.4.5 HTTPS Example ..................................................................................................................132 12.5 SSH ............................................................................................................................................140 12.5.1 How SSH Works ..................................................................................................................140 12.5.2 SSH Implementation on the NWA/WAC ..............................................................................141 12.5.3 Requirements for Using SSH ...............................................................................................142 12.5.4 Configuring SSH ..................................................................................................................142 12.5.5 Examples of Secure Telnet Using SSH ...............................................................................142 12.6 Telnet ............................................................................................................................................144 12.7 FTP ..............................................................................................................................................144 12.8 SNMP ...........................................................................................................................................145 12.8.1 Supported MIBs ...................................................................................................................146 12.8.2 SNMP Traps ........................................................................................................................147 12.8.3 Configuring SNMP ...............................................................................................................147 NWA5000 / WAC6500 Series User’s Guide Table of Contents 12.8.4 Adding or Editing an SNMPv3 User Profile .........................................................................148 Chapter 13 Log and Report .................................................................................................................................150 13.1 Overview .......................................................................................................................................150 13.1.1 What You Can Do In this Chapter ........................................................................................150 13.2 Email Daily Report ........................................................................................................................150 13.3 Log Setting ...................................................................................................................................152 13.3.1 Log Setting ..........................................................................................................................152 13.3.2 Edit System Log Settings ...................................................................................................154 13.3.3 Edit Remote Server ............................................................................................................156 13.3.4 Active Log Summary ..........................................................................................................158 Chapter 14 File Manager......................................................................................................................................162 14.1 Overview .......................................................................................................................................162 14.1.1 What You Can Do in this Chapter ........................................................................................162 14.1.2 What you Need to Know ......................................................................................................162 14.2 Configuration File ..........................................................................................................................163 14.2.1 Example of Configuration File Download Using FTP ..........................................................167 14.3 Firmware Package .......................................................................................................................168 14.3.1 Example of Firmware Upload Using FTP ............................................................................170 14.4 Shell Script ...................................................................................................................................170 Chapter 15 Diagnostics .......................................................................................................................................173 15.1 Overview .......................................................................................................................................173 15.1.1 What You Can Do in this Chapter ........................................................................................173 15.2 Diagnostics ....................................................................................................................................173 Chapter 16 LEDs...................................................................................................................................................175 16.1 Overview .......................................................................................................................................175 16.1.1 What You Can Do in this Chapter ........................................................................................175 16.2 Suppression Screen ....................................................................................................................175 16.3 Locator Screen .............................................................................................................................176 Chapter 17 Reboot ...............................................................................................................................................178 17.1 Overview .......................................................................................................................................178 17.1.1 What You Need To Know .....................................................................................................178 17.2 Reboot ...........................................................................................................................................178 NWA5000 / WAC6500 Series User’s Guide Table of Contents Chapter 18 Shutdown...........................................................................................................................................179 18.1 Overview .......................................................................................................................................179 18.1.1 What You Need To Know .....................................................................................................179 18.2 Shutdown ......................................................................................................................................179 Chapter 19 Troubleshooting................................................................................................................................180 19.1 Overview .......................................................................................................................................180 19.2 Power, Hardware Connections, and LED ......................................................................................180 19.3 NWA/WAC Access and Login .......................................................................................................181 19.4 Internet Access .............................................................................................................................182 19.5 Wireless Connections ...................................................................................................................184 19.6 Resetting the NWA/WAC ..............................................................................................................187 19.7 Getting More Troubleshooting Help ..............................................................................................187 Appendix A Importing Certificates ...................................................................................................188 Appendix B IPv6 ..............................................................................................................................201 Appendix C Customer Support ........................................................................................................210 Appendix D Legal Information .........................................................................................................216 Index ..................................................................................................................................................225 NWA5000 / WAC6500 Series User’s Guide P ART I User’s Guide 10 C HAPT ER Introduction 1.1 Overview This User’s Guide covers the following models: NWA5121-N, NWA5121-NI, NWA5123-NI and NWA5301-NJ, WAC6502D-E, WAC6502D-S, WAC6503D-S and WAC6553D-E. Your NWA/WAC is a wireless AP (Access Point). It extends the range of your existing wired network without additional wiring, providing easy network access to mobile users. Table 1 NWA Series Comparison Table FEATURES NWA5121-N NWA5121-NI NWA5123-NI NWA5301-NJ IEEE 802.11b IEEE 802.11g IEEE 802.11n IEEE 802.11b IEEE 802.11g IEEE 802.11n IEEE IEEE IEEE IEEE IEEE 802.11b IEEE 802.11g IEEE 802.11n 2.4 GHz 2.4 GHz 2.4 GHz 5 GHz 2.4 GHz Available Security Modes None WEP WPA2 WPA2-MIX WPA2-PSK WPA2-PSK-MIX None WEP WPA2 WPA2-MIX WPA2-PSK WPA2-PSK-MIX None WEP WPA2 WPA2-MIX WPA2-PSK WPA2-PSK-MIX None WEP WPA2 WPA2-MIX WPA2-PSK WPA2-PSK-MIX Number of SSID Profiles 32 32 32 32 Supported Wireless Standards Supported Frequency Bands Number of Wireless Radios 802.11a 802.11b 802.11g 802.11n Monitor Mode & Rogue APs Detection Yes Yes Yes No Layer-2 Isolation Yes Yes Yes Yes External Antennas Yes No No No Internal Antenna No Yes Yes Yes Maximum number of log messages 512 event logs or 1024 debug logs Table 2 WAC Series Comparison Table FEATURES WAC6502D-E WAC6502D-S WAC6503D-S WAC6553D-E Supported Wireless Standards IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n IEEE 802.11ac IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n IEEE 802.11ac IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n IEEE 802.11ac IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n IEEE 802.11ac 2.4 GHz 5 GHz 2.4 GHz 5 GHz 2.4 GHz 5 GHz 2.4 GHz 5 GHz Available Security Modes None WEP WPA2 WPA2-MIX WPA2-PSK WPA2-PSK-MIX None WEP WPA2 WPA2-MIX WPA2-PSK WPA2-PSK-MIX None WEP WPA2 WPA2-MIX WPA2-PSK WPA2-PSK-MIX None WEP WPA2 WPA2-MIX WPA2-PSK WPA2-PSK-MIX Number of SSID Profiles 32 32 32 32 Supported Frequency Bands NWA5000 / WAC6500 Series User’s Guide 11 Chapter 1 Introduction Table 2 WAC Series Comparison Table FEATURES WAC6502D-E Number of Wireless Radios WAC6502D-S WAC6503D-S WAC6553D-E Monitor Mode & Rogue APs Detection Yes Yes Yes Yes Layer-2 Isolation Yes Yes Yes Yes External Antennas Yes No No Yes Internal Antenna No Yes Yes No Maximum number of log messages 512 event logs or 1024 debug logs You can set the NWA/WAC to operate in either standalone AP or managed AP mode. When the NWA/WAC is in standalone AP mode, it can serve as a normal AP, as an RF monitor to search for rouge APs to help eliminate network threats (if it supports monitor mode and rogue APs detection), or even as a root AP or a wireless repeater to establish wireless links with other APs in a WDS (Wireless Distribution System). A WDS is a wireless connection between two or more APs. Your NWA/WAC’s business-class reliability, SMB features, and centralized wireless management make it ideally suited for advanced service delivery in mission-critical networks. It uses Multiple BSSID and VLAN to provide simultaneous independent virtual APs. Additionally, innovations in roaming technology and QoS features eliminate voice call disruptions. The NWA/WAC controls network access with Media Access Control (MAC) address filtering, and rogue Access Point (AP) detection. It also provides a high level of network traffic security, supporting IEEE 802.1x, Wi-Fi Protected Access 2 and Wired Equivalent Privacy (WEP) data encryption. Your NWA/WAC is easy to install, configure and use. The embedded Web-based configurator enables simple, straightforward management and maintenance. See the Quick Start Guide for how to make hardware connections. 1.1.1 Management Mode The NWA/WAC is a unified AP and can work either in standalone AP mode or in managed AP mode. If the NWA/WAC and a ZyXEL AP controller, such as the NXC2500 or NXC5500, are in the same subnet, it will be managed by the controller automatically. An AP controller uses Control And Provisioning of Wireless Access Points (CAPWAP, see RFC 5415) to discover and configure multiple managed APs. To set the NWA/WAC to be managed by an AP controller in a different subnet or change between management modes, use the AC (AP Controller) D iscove r y screen (see Section 5.4 on page 63). Table 3 NWA/WAC Management Mode Comparison MANAGEMENT MODE Standalone AP Managed AP DEFAULT IP ADDRESS UPLOAD FIRMWARE VIA Dynamic or Static (192.168.1.2) Web Configurator or FTP Dynamic CAPWAP or FTP When the NWA/WAC is in standalone AP mode and connects to a DHCP server, it uses the IP address assigned by the DHCP server. Otherwise, the NWA/WAC uses the default static management IP address (192.168.1.2). You can use the AC D iscove r y screen to have the NWA/ WAC work as a managed AP. NWA5000 / WAC6500 Series User’s Guide 12 Chapter 1 Introduction When the NWA/WAC is in managed AP mode, it acts as a DHCP client and obtains an IP address from the AP controller. It can be configured ONLY by the AP controller. To change the NWA/WAC back to standalone AP mode, use the Re se t button to restore the default configuration. Alternatively, you need to check the AP controller for the NWA/WAC’s IP address and use FTP to upload the default configuration file at conf/system-default.conf to the NWA/WAC and reboot the device. 1.1.2 MBSSID A Basic Service Set (BSS) is the set of devices forming a single wireless network (usually an access point and one or more wireless clients). The Service Set IDentifier (SSID) is the name of a BSS. In Multiple BSS (MBSSID) mode, the NWA/WAC provides multiple virtual APs, each forming its own BSS and using its own individual SSID profile. You can configure multiple SSID profiles, and have all of them active at any one time. You can assign different wireless and security settings to each SSID profile. This allows you to compartmentalize groups of users, set varying access privileges, and prioritize network traffic to and from certain BSSs. To the wireless clients in the network, each SSID appears to be a different access point. As in any wireless network, clients can associate only with the SSIDs for which they have the correct security settings. For example, you might want to set up a wireless network in your office where Internet telephony (VoIP) users have priority. You also want a regular wireless network for standard users, as well as a ‘guest’ wireless network for visitors. In the following figure, VoI P_ SSI D users have QoS priority, SSI D 0 1 is the wireless network for standard users, and Gu e st _ SSI D is the wireless network for guest users. In this example, the guest user is forbidden access to the wired Land Area Network (LAN) behind the AP and can access only the Internet. NWA5000 / WAC6500 Series User’s Guide 13 Chapter 1 Introduction Figure 1 Multiple BSSs 1.1.3 Dual-Radio Some of the NWA/WAC models are equipped with dual wireless radios. This means you can configure two different wireless networks to operate simultaneously. Note: A different channel should be configured for each WLAN interface to reduce the effects of radio interference. You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming. NWA5000 / WAC6500 Series User’s Guide 14 Chapter 1 Introduction Figure 2 Dual-Radio Application 1.1.4 Root AP In Root AP mode, the NWA/WAC (Z) can act as the root AP in a wireless network and also allow repeaters (X and Y) to extend the range of its wireless network at the same time. In the figure below, both clients A, B and C can access the wired network through the root AP. Figure 3 Root AP Application On the NWA/WAC in Root AP mode, you can have multiple SSIDs active for regular wireless connections and one SSID for the connection with a repeater (repeater SSID). Wireless clients can NWA5000 / WAC6500 Series User’s Guide 15 Chapter 1 Introduction use either SSID to associate with the NWA/WAC in Root AP mode. A repeater must use the repeater SSID to connect to the NWA/WAC in Root AP mode. When the NWA/WAC is in Root AP mode, repeater security between the NWA/WAC and other repeater is independent of the security between the wireless clients and the AP or repeater. When repeater security is enabled, both APs and repeaters must use the same pre-shared key. See Section 6.2 on page 66 and Section 10.2 on page 106 for more details. Unless specified, the term “security settings” refers to the traffic between the wireless clients and the AP. At the time of writing, repeater security is compatible with the NWA/WAC only. 1.1.5 Repeater The NWA/WAC can act as a wireless network repeater to extend a root AP’s wireless network range, and also establish wireless connections with wireless clients. Using Repeater mode, your NWA/WAC can extend the range of the WLAN. In the figure below, the NWA/WAC in Repeater mode (Z) has a wireless connection to the NWA/WAC in Root AP mode (X) which is connected to a wired network and also has a wireless connection to another NWA/WAC in Repeater mode (Y) at the same time. Z and Y act as repeaters that forward traffic between associated wireless clients and the wired LAN. Clients A and B access the AP and the wired network behind the AP through repeaters Z and Y. Figure 4 Repeater Application When the NWA/WAC is in Repeater mode, repeater security between the NWA/WAC and other repeater is independent of the security between the wireless clients and the AP or repeater. When repeater security is enabled, both APs and repeaters must use the same pre-shared key. See Section 6.2 on page 66 and Section 10.2 on page 106 for more details. Once the security settings of peer sides match one another, the connection between devices is made. NWA5000 / WAC6500 Series User’s Guide 16 Chapter 1 Introduction At the time of writing, repeater security is compatible with the NWA/WAC only. 1.2 Ways to Manage the NWA/WAC You can use the following ways to manage the NWA/WAC. Web Configurator The Web Configurator allows easy NWA/WAC setup and management using an Internet browser. This User’s Guide provides information about the Web Configurator. Command-Line Interface (CLI) The CLI allows you to use text-based commands to configure the NWA/WAC. You can access it using remote management (for example, SSH or Telnet). See the Command Reference Guide for more information. File Transfer Protocol (FTP) This protocol can be used for firmware upgrades and configuration backup and restore. Simple Network Management Protocol (SNMP) The NWA/WAC can be monitored by an SNMP manager. See the SNMP chapter in this User’s Guide. 1.3 Good Habits for Managing the NWA/WAC Do the following things regularly to make the NWA/WAC more secure and to manage it more effectively. • Change the password often. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters. • Write down the password and put it in a safe place. • Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the NWA/WAC to its factory default settings. If you backed up an earlier configuration file, you won’t have to totally re-configure the NWA/WAC; you can simply restore your last configuration. 1.4 Hardware Connections See your Quick Start Guide for information on making hardware connections. NWA5000 / WAC6500 Series User’s Guide 17 Chapter 1 Introduction 1.5 NWA5301-NJ Hardware 1.5.1 110 Punch-Down Block This section shows you how to use a punch-down tool to seat an 8-wire Ethernet cable to the 110 punch-down block. You can connect a PoE switch to the 110 punch-down block to provide power and Internet access to the NWA through this connection. An 8-pin Ethernet cable has four pairs of color coded wires. Cut out one and a half inches of the jacket from the Ethernet cable to expose the wires. Untwist the wire pairs no more than one inch. Match each wire to the correct slot according to the color codes for wiring shown below. N W A Re a r Pa ne l UPLINK PORT PHONE PORT PIN# Table 4 Color Codes for 110 Punch Down Block Wiring PIN# WIRE COLOR White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown Use a punch-down tool to seat the wires down properly into the slot. NWA5000 / WAC6500 Series User’s Guide 18 Chapter 1 Introduction Trim any excess wires. Place the dust caps over the terminated wires. 1.5.2 Phone Port Connect a digital telephone to the RJ-45 PH ON E port at the bottom of the NWA to forward voice traffic to/from the telephone switchboard that is connected to the RJ-45 PH ON E port on the back of the NWA. The NWA does not support VoIP (Voice over Internet Protocol) and the PH ON E port is NOT for making calls over the regular networking network (PSTN), either. 1.5.3 Console Port To use the CLI commands to configure the NWA, connect an RJ-45-to-DB-9 cable to the PH ON E port at the bottom of the NWA. NWA5000 / WAC6500 Series User’s Guide 19 Chapter 1 Introduction For local management, you can use a computer with terminal emulation software configured to the following parameters: • VT100 terminal emulation • 115200 bps • No parity, 8 data bits, 1 stop bit • No flow control The following table shows you the wire color codes and pin assignment for the console cable. Table 5 RJ45-to-DB-9 Console Cable Color Codes RJ45 PIN# WIRE COLOR DB-9 PIN# Black Brown Blue Purple 1.6 LEDs The LEDs of your WAC6500 and NWA5301 can be controlled by using the Suppression feature such that the LEDs stay lit (ON) or OFF after the device is ready. The WAC6500 also features Locator LED which allows you to see the actual location of the WAC6500 between several devices in the network. Following are LED descriptions for the NWA/WAC series models. NWA5000 / WAC6500 Series User’s Guide 20 Chapter 1 Introduction 1.6.1 WAC6502D-E, WAC6502D-S, WAC6503D-S and WAC6553D-E The LEDs will stay ON when the WAC is ready. You can change this setting in the M a int e na nce > LED s > Su ppr e ssion screen. Figure 5 WAC Series LEDs NWA5000 / WAC6500 Series User’s Guide 21 Chapter 1 Introduction The following table describes the LEDs. Table 6 WAC LEDs LED COLOR STATUS DESCRIPTION PWR/SYS Red Slow Blinking (On for 1s, Off for 1s) The WAC is booting up. Green On Red Off Green On Red On Green Off Red Fast Blinking (on for 50ms, Off for 50ms) Green Off Red Slow Blinking (blink for 3 times, Off for 3s) Green Off Red Slow Blinking (blink for 2 times, Off for 3s) Green Off Green On The WAC AP is managed by a controller. Blinking The WAC AP is searching (discovery) for a controller. Management WLAN WLAN UPLINK Green Green Amber/Green The WAC is ready for use. There is system error and the WAC cannot boot up, or the WAC suffered a system failure. The WAC is doing firmware upgrade. The Uplink is disconnected. The wireless module of the WAC is disabled or failed. Off The WAC AP is in standalone mode. On The 2.4 GHz WLAN is active. Blinking The 2.4 GHz WLAN is transmitting or receiving data. Off The 2.4 GHz WLAN is not active. On The 5 GHz WLAN is active. Blinking The 5 GHz WLAN is transmitting or receiving data. Off The 5 GHz WLAN is not active. On Amber - The port is operating as a 100-Mbps connection. Green - The port is operating as a Gigabit connection (1000 Mbps). Blinking The WAC is sending/receiving data through the port. Off The port is not connected. NWA5000 / WAC6500 Series User’s Guide 22 Chapter 1 Introduction Table 6 WAC LEDs (continued) LED COLOR STATUS DESCRIPTION LAN Amber/Green On Amber - The port is operating as a 100-Mbps connection. Green - The port is operating as a Gigabit connection (1000 Mbps). Locator White Blinking The LAN port is sending/receiving data through the port. Off The LAN port is not connected. Blinking The Locator is activated and will show the actual location of the NWA/WAC between several devices in the network. Off The Locator function is off. 1.6.2 NWA5301-NJ The LEDs automatically turn off when the NWA5301-NJ is ready. You can press the LED ON button for one second to turn on the LEDs again. The LEDs will blink and turn off after two minutes. Figure 6 NWA5301-NJ Side Panel NWA5000 / WAC6500 Series User’s Guide 23 Chapter 1 Introduction The following are the LED descriptions for your NWA5301-NJ. Table 7 NWA5301-NJ LEDs LABEL COLOR STATUS DESCRIPTION PWR/SYS Amber Slow Blinking (On for 1s, Off for 1s) The NWA is booting up. Green On Amber Off Green On Amber Slow Blinking (blink for 3 times, Off for 3s) Green On PoE WLAN UPLINK LAN1-3 The NWA is ready for use. The NWA is discovering an AP controller Amber On Green Off Amber Fast Blinking (On for 50ms times, Off for 50ms) Green Off Amber Slow Blinking (blink for 3 times, Off for 3s) Green Off Amber Slow Blinking (blink for 2 times, Off for 3s) Green Off Green On Power is supplied to the yellow PoE Ethernet port (LAN1). Off There is no power supply. On The WLAN is active. Blinking The WLAN is transmitting or receiving data. Off The WLAN is not active. On The port is connected. Blinking The NWA/WAC is sending/receiving data through the port. Off The port is not connected. On The port is connected. Blinking The NWA/WAC is sending/receiving data through the port. Off The port is not connected. Green Green Green The NWA failed to boot up or is experiencing system failure. The NWA is undergoing firmware upgrade. Uplink is disconnected. The wireless module of the WAC is disabled or failed. 1.6.3 NWA5121-N, NWA5121-NI, and NWA5123-NI The following are the LED descriptions for your NWA512x. NWA5000 / WAC6500 Series User’s Guide 24 Chapter 1 Introduction Figure 7 NWA5120 Series LED Table 8 NWA5120 Series LED COLOR STATUS DESCRIPTION Amber Slow Blinking (On for 1s, Off for 1s) The NWA is booting up. Green Off Amber Off Green Off Amber Off Green On Amber Off Green Blink Amber Slow Blinking (blink for 3 times, Off for 3s) Green On The NWA is ready for use. The NWA’s wireless interface is activated. The NWA’s receiving/sending wireless traffic. Amber On Green Off Amber Fast Blinking (On for 50ms, Off for 50ms) Green Off Amber Slow Blinking (blink for 3 times, Off for 3s) Green Off The NWA is discovering an AP controller. The NWA failed to boot up or is experience system failure. The NWA is undergoing firmware upgrade. The Uplink is disconnected. NWA5000 / WAC6500 Series User’s Guide 25 Chapter 1 Introduction Table 8 NWA5120 Series LED (continued) COLOR STATUS DESCRIPTION Amber Slow Blinking (blink for 2 times, Off for 3s) The wireless LAN is disabled or fails. Green Off 1.7 Starting and Stopping the NWA/WAC Here are some of the ways to start and stop the NWA/WAC. Always use Maintenance > Shutdown or the shutdown command before you turn off the NWA/WAC or remove the power. Not doing so can cause the firmware to become corrupt. Table 9 Starting and Stopping the NWA/WAC METHOD DESCRIPTION Turning on the power A cold start occurs when you turn on the power to the NWA/WAC. The NWA/WAC powers up, checks the hardware, and starts the system processes. Rebooting the NWA/ WAC A warm start (without powering down and powering up again) occurs when you use the Re boot button in the Re boot screen or when you use the reboot command. The NWA/WAC writes all cached data to the local storage, stops the system processes, and then does a warm start. Using the RESET button If you press the RESET button on the back of the NWA/WAC, the NWA/WAC sets the configuration to its default values and then reboots. See Section 19.6 on page 187 for more information. Clicking M a in t e na n ce > Sh u t dow n > Sh u t dow n or using the shutdown command Clicking M a in t e na n ce > Shu t dow n > Sh u t dow n or using the shutdown command writes all cached data to the local storage and stops the system processes. Wait for the device to shut down and then manually turn off or remove the power. It does not turn off the power. Disconnecting the power Power off occurs when you turn off the power to the NWA/WAC. The NWA/WAC simply turns off. It does not stop the system processes or write cached data to local storage. The NWA/WAC does not stop or start the system processes when you apply configuration files or run shell scripts although you may temporarily lose access to network resources. NWA5000 / WAC6500 Series User’s Guide 26 C HAPT ER The Web Configurator 2.1 Overview The NWA/WAC Web Configurator allows easy management using an Internet browser. In order to use the Web Configurator, you must: • Use Internet Explorer 7.0 and later versions, Mozilla Firefox 9.0 and later versions, Safari 4.0 and later versions, or Google Chrome 10.0 and later versions. • Allow pop-up windows. • Enable JavaScript (enabled by default). • Enable Java permissions (enabled by default). • Enable cookies. The recommended screen resolution is 1024 x 768 pixels and higher. 2.2 Access Make sure your NWA/WAC is working in standalone AP mode (see Section 1.1.1 on page 12) and hardware is properly connected. See the Quick Start Guide. Browse to https://192.168.1.2. The Login screen appears. Enter the user name (default: “admin”) and password (default: “1234”). NWA5000 / WAC6500 Series User’s Guide 27 Chapter 2 The Web Configurator Click Login . If you logged in using the default user name and password, the Upda t e Adm in I nfo screen appears. Otherwise, the dashboard appears. The Upda t e Adm in I n fo screen appears every time you log in using the default user name and default password. If you change the password for the default user account, this screen does not appear anymore. 2.3 Navigating the Web Configurator The following summarizes how to navigate the web configurator from the D a shboa r d screen. This guide uses the WAC6502D-S screens as an example. The screens may vary slightly for different models. Figure 8 The Web Configurator’s Main Screen NWA5000 / WAC6500 Series User’s Guide 28 Chapter 2 The Web Configurator The Web Configurator’s main screen is divided into these parts: • A - Title Bar • B - Navigation Panel • C - Main Window 2.3.1 Title Bar The title bar provides some useful links that always appear over the screens below, regardless of how deep into the Web Configurator you navigate. Figure 9 Title Bar The icons provide the following functions. Table 10 Title Bar: Web Configurator Icons LABEL DESCRIPTION Logout Click this to log out of the Web Configurator. Help Click this to open the help page for the current screen. About Click this to display basic information about the NWA/WAC. Site Map Click this to see an overview of links to the Web Configurator screens. Object Reference Click this to open a screen where you can check which configuration items reference an object. CLI Click this to open a popup window that displays the CLI commands sent by the Web Configurator. About Click About to display basic information about the NWA/WAC. Figure 10 About NWA5000 / WAC6500 Series User’s Guide 29 Chapter 2 The Web Configurator The following table describes labels that can appear in this screen. Table 11 About LABEL DESCRIPTION Boot Module This shows the version number of the software that handles the booting process of the NWA/WAC. Current Version This shows the firmware version of the NWA/WAC. Released Date This shows the date (yyyy-mm-dd) and time (hh:mm:ss) when the firmware is released. OK Click this to close the screen. Site Map Click Sit e M AP to see an overview of links to the Web Configurator screens. Click a screen’s link to go to that screen. Figure 11 Site Map Object Reference Click Obj e ct Re fe r e nce to open the Obj e ct Re fe r e nce screen. Select the type of object and the individual object and click Re fr e sh to show which configuration settings reference the object. NWA5000 / WAC6500 Series User’s Guide 30 Chapter 2 The Web Configurator Figure 12 Object Reference The fields vary with the type of object. The following table describes labels that can appear in this screen. Table 12 Object References LABEL DESCRIPTION Object Name This identifies the object for which the configuration settings that use it are displayed. Click the object’s name to display the object’s configuration screen in the main window. This field is a sequential value, and it is not associated with any entry. Service This is the type of setting that references the selected object. Click a service’s name to display the service’s configuration screen in the main window. Priority If it is applicable, this field lists the referencing configuration item’s position in its list, otherwise N / A displays. Name This field identifies the configuration item that references the object. Description If the referencing configuration item has a description configured, it displays here. Refresh Click this to update the information in this screen. Cancel Click Ca n ce l to close the screen. CLI Messages Click CLI to look at the CLI commands sent by the Web Configurator. These commands appear in a popup window, such as the following. NWA5000 / WAC6500 Series User’s Guide 31 Chapter 2 The Web Configurator Figure 13 CLI Messages Click Cle a r to remove the currently displayed information. Note: See the Command Reference Guide for information about the commands. 2.3.2 Navigation Panel Use the menu items on the navigation panel to open screens to configure NWA/WAC features. Click the arrow in the middle of the right edge of the navigation panel to hide the navigation panel menus or drag it to resize them. The following sections introduce the NWA/WAC’s navigation panel menus and their screens. Figure 14 Navigation Panel Dashboard The dashboard displays general device information, system status, system resource usage, and interface status in widgets that you can re-arrange to suit your needs. For details on the Dashboard’s features, see Chapter 3 on page 39. NWA5000 / WAC6500 Series User’s Guide 32 Chapter 2 The Web Configurator Monitor Menu The monitor menu screens display status and statistics information. Table 13 Monitor Menu Screens Summary FOLDER OR LINK TAB Network Status FUNCTION Display general LAN interface information and packet statistics. Wireless AP Information Radio List Display information about the radios of the connected APs. Station Info Display information about the connected stations. WDS Link Info Display statistics about the NWA/WAC’s WDS (Wireless Disctribution System) connections. Log View Log Display log entries for the NWA/WAC. Configuration Menu Use the configuration menu screens to configure the NWA/WAC’s features. Table 14 Configuration Menu Screens Summary FOLDER OR LINK TAB FUNCTION Network IP Setting Configure the IP address for the NWA/WAC Ethernet interface. VLAN Manage the Ethernet interface VLAN settings. AC Discovery Configures the NWA/WAC’s AP Controller settings. AP Management WLAN Setting Manage the NWA/WAC’s general wireless settings. MON Mode Rogue/Friendly AP List Configure how the NWA/WAC monitors for rogue APs. Wireless Load Balancing Configure load balancing for traffic moving to and from wireless clients. DCS Configure dynamic wireless channel selection. Object Users AP Profile User Create and manage users. Setting Manage default settings for all users, general settings for user sessions, and rules to force user authentication. Radio Create and manage wireless radio settings files that can be associated with different APs. SSID Create and manage wireless SSID, security, MAC filtering, and layer-2 isolation files that can be associated with different APs. MON Profile Create and manage rogue AP monitoring files that can be associated with different APs. WDS Profile Create and manage WDS profiles that can be used to connect to different APs in WDS. Certificate My Certificates Create and manage th e NWA/WAC’s certificates. Trusted Certificates Import and manage certificates from trusted sources. System Host Name Configure the system and domain name for the NWA/WAC. NWA5000 / WAC6500 Series User’s Guide 33 Chapter 2 The Web Configurator Table 14 Configuration Menu Screens Summary (continued) FOLDER OR LINK TAB FUNCTION Date/Time Configure the current date, time, and time zone in the NWA/WAC. WWW Configure HTTP, HTTPS, and general authentication. SSH Configure SSH server and SSH service settings. TELNET Configure telnet server settings for the NWA/WAC. FTP Configure FTP server settings. SNMP Configure SNMP communities and services. Log & Report Email Daily Report Configure where and how to send daily reports and what reports to send. Log Setting Configure the system log, e-mail logs, and remote syslog servers. Maintenance Menu Use the maintenance menu screens to manage configuration and firmware files, run diagnostics, and reboot or shut down the NWA/WAC. Table 15 Maintenance Menu Screens Summary FOLDER OR LINK TAB FUNCTION Configuration File Manage and upload configuration files for the NWA/WAC. Firmware Package View the current firmware version and to upload firmware. Shell Script Manage and run shell script files for the NWA/WAC. Diagnostics Diagnostics Collect diagnostic information. LEDs Suppression Enable this feature to keep the LEDs off after the NWA/WAC starts. Locator Enable this feature to see the actual location of the NWA/WAC between several devices in the network. File Manager Reboot Restart the NWA/WAC. Shutdown Turn off the NWA/WAC. 2.3.3 Warning Messages Warning messages, such as those resulting from misconfiguration, display in a pop up window. Figure 15 Warning Message NWA5000 / WAC6500 Series User’s Guide 34 Chapter 2 The Web Configurator 2.3.4 Tables and Lists The Web Configurator tables and lists are quite flexible and provide several options for how to display their entries. 2.3.4.1 Manipulating Table Display Here are some of the ways you can manipulate the Web Configurator tables. Click a column heading to sort the table’s entries according to that column’s criteria. Click the down arrow next to a column heading for more options about how to display the entries. The options available vary depending on the type of fields in the column. Here are some examples of what you can do: • Sort in ascending alphabetical order • Sort in descending (reverse) alphabetical order • Select which columns to display • Group entries by field • Show entries in groups • Filter by mathematical operators (<, >, or =) or searching for text. NWA5000 / WAC6500 Series User’s Guide 35 Chapter 2 The Web Configurator Select a column heading cell’s right border and drag to re-size the column. Select a column heading and drag and drop it to change the column order. A green check mark displays next to the column’s title when you drag the column to a valid new location. Use the icons and fields at the bottom of the table to navigate to different pages of entries and control how many entries display at a time. 2.3.4.2 Working with Table Entries The tables have icons for working with table entries. A sample is shown next. You can often use the [Shift] or [Ctrl] key to select multiple entries to remove, activate, or deactivate. Table 16 Common Table Icons NWA5000 / WAC6500 Series User’s Guide 36 Chapter 2 The Web Configurator Here are descriptions for the most common table icons. Table 17 Common Table Icons LABEL DESCRIPTION Add Click this to create a new entry. For features where the entry’s position in the numbered list is important (features where the NWA/WAC applies the table’s entries in order like the firewall for example), you can select an entry and click Add to create a new entry after the selected entry. Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied. Remove To remove an entry, select it and click Re m ove . The NWA/WAC confirms you want to remove it before doing so. Activate To turn on an entry, select it and click Act iva t e . Inactivate To turn off an entry, select it and click I n a ct iva t e . Object Reference Select an entry and click Obj e ct Re fe r e n ce to open a screen that shows which settings use the entry. 2.3.4.3 Working with Lists When a list of available entries displays next to a list of selected entries, you can often just doubleclick an entry to move it from one list to the other. In some lists you can also use the [Shift] or [Ctrl] key to select multiple entries, and then use the arrow button to move them to the other list. Figure 16 Working with Lists NWA5000 / WAC6500 Series User’s Guide 37 P ART II Technical Reference 38 C HAPT ER Dashboard 3.1 Overview Use the D a shboa r d screens to check status information about the NWA/WAC. 3.1.1 What You Can Do in this Chapter • The main D a shboa r d screen (Section 3.2 on page 39) displays the NWA/WAC’s general device information, system status, system resource usage, and interface status. You can also display other status screens for more information. 3.2 Dashboard This screen is the first thing you see when you log into the NWA/WAC. It also appears every time you click the D a sh boa r d icon in the navigation panel. The Dashboard displays general device information, system status, system resource usage, and interface status in widgets that you can rearrange to suit your needs. You can also collapse, refresh, and close individual widgets. Figure 17 Dashboard NWA5000 / WAC6500 Series User’s Guide 39 Chapter 3 Dashboard The following table describes the labels in this screen. Table 18 Dashboard LABEL DESCRIPTION Widget Settings (A) Use this link to re-open closed widgets. Widgets that are already open appear grayed out. Refresh Time Setting (B) Set the interval for refreshing the information displayed in the widget. Refresh Now (C) Click this to update the widget’s information immediately. Close Widget (D) Click this to close the widget. Use W idge t Se t t in g to re-open it. Device Information System Name This field displays the name used to identify the NWA/WAC on any network. Click the icon to open the screen where you can change it. Model Name This field displays the model name of this NWA/WAC. Serial Number This field displays the serial number of this NWA/WAC. MAC Address Range This field displays the MAC addresses used by the NWA/WAC. Each physical port or wireless radio has one MAC address. The first MAC address is assigned to the Ethernet LAN port, the second MAC address is assigned to the first radio, and so on. Firmware Version This field displays the version number and date of the firmware the NWA/WAC is currently running. Click the icon to open the screen where you can upload firmware. System Resources CPU Usage This field displays what percentage of the NWA/WAC’s processing capability is currently being used. Hover your cursor over this field to display the Sh ow CPU Usa ge icon that takes you to a chart of the NWA/WAC’s recent CPU usage. Memory Usage This field displays what percentage of the NWA/WAC’s RAM is currently being used. Hover your cursor over this field to display the Sh ow M e m or y Usa ge icon that takes you to a chart of the NWA/WAC’s recent memory usage. Flash Usage This field displays what percentage of the NWA/WAC’s onboard flash memory is currently being used. Ethernet Neighbor Local Port This field displays the port that is associated with the Ethernet interface to which the NWA/WAC is connected. Module Name This field displays the the module name that is associated with the Ethernet interface to which the NWA/WAC is connected. Sys. Name This field displays the the system name that is associated with the Ethernet interface to which the NWA/WAC is connected. FW Version This displays the firmware version of the system that is associated with the Ethernet interface to which the NWA/WAC is connected. Port (Description) This field displays the port description that is associated with the Ethernet interface to which the NWA/WAC is connected. IP This displays the IP address that is associated with the Ethernet interface to which the NWA/WAC is connected. MAC This displays the MAC address that is associated with the Ethernet interface to which the NWA/WAC is connected. WDS (Wireless Distribution System) Uplink/Downlink Status MAC Address This field displays the MAC address of the root AP or repeater to which the NWA/WAC is connected using WDS. Radio This field displays the radio number on the root AP or repeater to which the NWA/WAC is connected using WDS. Channel This field displays the channel number on the root AP or repeater to which the NWA/ WAC is connected using WDS. NWA5000 / WAC6500 Series User’s Guide 40 Chapter 3 Dashboard Table 18 Dashboard (continued) LABEL DESCRIPTION SSID This field displays the name of the wireless network to which the NWA/WAC is connected using WDS. Security Mode This field displays which secure encryption methods is being used by the NWA/WAC to connect to the root AP or repeater using WDS. Link Status This field displays the RSSI (Received Signal Strength Indicator) and transmission/ reception rate of the wireless connection in WDS. System Status System Uptime This field displays how long the NWA/WAC has been running since it last restarted or was turned on. Current Date/ Time This field displays the current date and time in the NWA/WAC. The format is yyyy-mmdd hh:mm:ss. Current Login User This field displays the user name used to log in to the current session, the amount of reauthentication time remaining, and the amount of lease time remaining. Boot Status This field displays details about the NWA/WAC’s startup state. OK - The NWA/WAC started up successfully. Fir m w a r e u pda t e OK - A firmware update was successful. Pr oble m a t ic con figu r a t ion a ft e r fir m w a r e u pda t e - The application of the configuration failed after a firmware upgrade. Syst e m de fa u lt con figu r a t ion - The NWA/WAC successfully applied the system default configuration. This occurs when the NWA/WAC starts for the first time or you intentionally reset the NWA/WAC to the system default settings. Fa llba ck t o la st good con figu r a t ion - The NWA/WAC was unable to apply the startupconfig.conf configuration file and fell back to the lastgood.conf configuration file. Fa llba ck t o syst e m de fa u lt con figu r a t ion - The NWA/WAC was unable to apply the lastgood.conf configuration file and fell back to the system default configuration file (system-default.conf). Boot in g in pr ogr e ss - The NWA/WAC is still applying the system configuration. Management Mode Interface Status Summary This shows whether the NWA/WAC is set to work as a stand alone AP. If an Ethernet interface does not have any physical ports associated with it, its entry is displayed in light gray text. Click the D e t a il icon to go to a (more detailed) summary screen of interface statistics. Name This field displays the name of each interface. Status This field displays the current status of each interface. The possible values depend on what type of interface it is. I n a ct ive - The Ethernet interface is disabled. D ow n - The Ethernet interface is enabled but not connected. Spe e d / D uple x - The Ethernet interface is enabled and connected. This field displays the port speed and duplex setting (Fu ll or H a lf ). VID This field displays the VLAN ID to which the interface belongs. IP Addr/ Netmask This field displays the current IP address and subnet mask assigned to the interface. If the IP address is 0.0.0.0, the interface is disabled or did not receive an IP address and subnet mask via DHCP. If this interface is a member of an active virtual router, this field displays the IP address it is currently using. This is either the static IP address of the interface (if it is the master) or the management IP address (if it is a backup). NWA5000 / WAC6500 Series User’s Guide 41 Chapter 3 Dashboard Table 18 Dashboard (continued) LABEL IP Assignment DESCRIPTION This field displays how the interface gets its IP address. St a t ic - This interface has a static IP address. D H CP Clie n t - This interface gets its IP address from a DHCP server. Action If the interface has a static IP address, this shows n / a . If the interface has a dynamic IP address, use this field to get or to update the IP address for the interface. Click Re n e w to send a new DHCP request to a DHCP server. WLAN Interface Status Summary This displays status information for the WLAN interface. Status This displays whether or not the WLAN interface is activated. MAC Address This displays the MAC address of the radio. Radio This indicates the radio number on the NWA/WAC. Band This indicates the wireless frequency band currently being used by the radio. This shows - when the radio is in monitor mode. OP Mode This indicates the radio’s operating mode. Operating modes are AP ( M BSSI D ) , M ON (monitor), Root AP or Re pe a t e r. Channel This indicates the channel number the radio is using. Station This displays the number of wireless clients connected to the NWA/WAC. 3.2.1 CPU Usage Use this screen to look at a chart of the NWA/WAC’s recent CPU usage. To access this screen, click CPU Usa ge in the dashboard. Figure 18 Dashboard > CPU Usage The following table describes the labels in this screen. Table 19 Dashboard > CPU Usage LABEL DESCRIPTION The y-axis represents the percentage of CPU usage. time The x-axis shows the time period over which the CPU usage occurred NWA5000 / WAC6500 Series User’s Guide 42 Chapter 3 Dashboard Table 19 Dashboard > CPU Usage (continued) LABEL DESCRIPTION Refresh Interval Enter how often you want this window to be automatically updated. Refresh Now Click this to update the information in the window right away. 3.2.2 Memory Usage Use this screen to look at a chart of the NWA/WAC’s recent memory (RAM) usage. To access this screen, click M e m or y Usa ge in the dashboard. Figure 19 Dashboard > Memory Usage The following table describes the labels in this screen. Table 20 Dashboard > Memory Usage LABEL DESCRIPTION The y-axis represents the percentage of RAM usage. The x-axis shows the time period over which the RAM usage occurred Refresh Interval Enter how often you want this window to be automatically updated. Refresh Now Click this to update the information in the window right away. NWA5000 / WAC6500 Series User’s Guide 43 C HAPT ER Monitor 4.1 Overview Use the M on it or screens to check status and statistics information. 4.1.1 What You Can Do in this Chapter • The N e t w or k St a t u s screen (Section 4.3 on page 45) displays general LAN interface information and packet statistics. • The N e t w or k St a t u s Gr a ph screen (Section 4.3.1 on page 46) displays a line graph of packet statistics for the NWA/WAC’s physical LAN port. • The Ra dio List screen (Section 4.4 on page 47) displays statistics about the wireless radio transmitters in the NWA/WAC. • The St a t ion I n fo screen (Section 4.5 on page 50) displays statistics pertaining to the associated stations. • The W D S Lin k I n fo screen (Section 4.6 on page 51) displays statistics about the NWA/WAC’s WDS (Wireless Distribution System) connections. • The D e t e ct e d D e vice screen (Section 4.7 on page 52) displays information about suspected rogue APs. • The Vie w Log screen (Section 4.8 on page 53) displays the NWA/WAC’s current log messages. You can change the way the log is displayed, you can e-mail the log, and you can also clear the log in this screen. 4.2 What You Need to Know The following terms and concepts may help as you read through the chapter. Rogue AP Rogue APs are wireless access points operating in a network’s coverage area that are not under the control of the network’s administrators, and can open up holes in a network’s security. See Chapter 9 on page 102 for details. Friendly AP Friendly APs are other wireless access points that are detected in your network, as well as any others that you know are not a threat (those from neighboring networks, for example). See Chapter 9 on page 102 for details. NWA5000 / WAC6500 Series User’s Guide 44 Chapter 4 Monitor 4.3 Network Status Use this screen to look at general Ethernet interface information and packet statistics. To access this screen, click M onit or > N e t w or k St a t us. Figure 20 Monitor > Network Status The following table describes the labels in this screen. Table 21 Monitor > Network Status LABEL DESCRIPTION Interface Summary Use the I n t e r fa ce Sum m a r y section for IPv4 network settings. Use the I Pv6 I nt e r fa ce Su m m a r y section for IPv6 network settings if you connect your NWA/WAC to an IPv6 network. Both sections have similar fields as described below. IPv6 Interface Summary Name This field displays the name of the interface. Status This field displays the current status of the interface: I n a ct ive - The Ethernet interface is disabled. D ow n - The Ethernet interface is enabled but not connected. Spe e d / D u ple x - The Ethernet interface is enabled and connected. This field displays the port speed and duplex setting (Fu ll or H a lf ). VID This field displays the VLAN ID to which the interface belongs. IP Addr/Netmask IP Address This field displays the current IP address (and subnet mask) of the interface. If the IP address is 0.0.0.0 (in the IPv4 network) or :: (in the IPv6 network), the interface does not have an IP address yet. IP Assignment This field displays how the interface gets its IPv4 address. St a t ic - This interface has a static IPv4 address. D H CP Clie nt - This interface gets its IPv4 address from a DHCP server. NWA5000 / WAC6500 Series User’s Guide 45 Chapter 4 Monitor Table 21 Monitor > Network Status (continued) LABEL DESCRIPTION Action Use this field to get or to update the IP address for the interface. Click Re n e w to send a new DHCP request to a DHCP server. If the interface cannot use one of these ways to get or to update its IP address, this field displays n / a . Port Statistics Table Poll Interval Enter how often you want this window to be updated automatically, and click Se t I n t e r va l. Set Interval Click this to set the Poll I n t e r va l the screen uses. Stop Click this to stop the window from updating automatically. You can start it again by setting the Poll I n t e r va l and clicking Se t I n t e r va l. Switch to Graphic View Click this to display the port statistics as a line graph. Status This field displays the current status of the physical port. D ow n - The physical port is not connected. Spe e d / D u ple x - The physical port is connected. This field displays the port speed and duplex setting (Fu ll or H a lf ). TxPkts This field displays the number of packets transmitted from the NWA/WAC on the physical port since it was last connected. RxPkts This field displays the number of packets received by the NWA/WAC on the physical port since it was last connected. Collisions This field displays the number of collisions on the physical port since it was last connected. Tx This field displays the transmission speed, in bytes per second, on the physical port in the one-second interval before the screen updated. Rx This field displays the reception speed, in bytes per second, on the physical port in the one-second interval before the screen updated. Up Time This field displays how long the physical port has been connected. System Up Time This field displays how long the NWA/WAC has been running since it last restarted or was turned on. 4.3.1 Network Status Graph Use the port statistics graph to look at a line graph of packet statistics for the NWA/WAC’s physical Ethernet port. To view, in the N e t w or k St a t u s screen click the Sw it ch t o Gr a phic Vie w button. NWA5000 / WAC6500 Series User’s Guide 46 Chapter 4 Monitor Figure 21 Monitor > Network Status > Switch to Graphic View The following table describes the labels in this screen. Table 22 Monitor > Network Status > Switch to Graphic View LABEL DESCRIPTION Refresh Interval Enter how often you want this window to be automatically updated. Refresh Now Click this to update the information in the window right away. Switch to Grid View Click this to display the port statistics as a table. bps The y-axis represents the speed of transmission or reception. time The x-axis shows the time period over which the transmission or reception occurred TX This line represents traffic transmitted from the NWA/WAC on the physical port since it was last connected. RX This line represents the traffic received by the NWA/WAC on the physical port since it was last connected. Last Update This field displays the date and time the information in the window was last updated. 4.4 Radio List Use this screen to view statistics for the NWA/WAC’s wireless radio transmitters. To access this screen, click M on it or > W ir e le ss > AP I nfor m a t ion > Ra dio List . NWA5000 / WAC6500 Series User’s Guide 47 Chapter 4 Monitor Figure 22 Monitor > Wireless > AP Information > Radio List The following table describes the labels in this screen. Table 23 Monitor > Wireless > AP Information > Radio List LABEL DESCRIPTION More Information Click this to view additional information about the selected radio’s wireless traffic and station count. Information spans a 24 hour period. Status This displays whether or not the radio is enabled. Loading This indicates the AP’s load balance status (Un de r Loa d or Ove r Loa d) when load balancing is enabled on the NWA/WAC. Otherwise, it shows - when load balancing is disabled or the radio is in monitor mode. MAC Address This displays the MAC address of the radio. Radio This indicates the radio number on the NWA/WAC to which it belongs. OP Mode This indicates the radio’s operating mode. Operating modes are AP ( M BSSI D ) , M ON I TOR, Root AP or Re pe a t e r AP/WDS Profile This indicates the AP profile name and WDS profile name to which the radio belongs. Frequency Band This indicates the wireless frequency band currently being used by the radio. This shows - when the radio is in monitor mode. Channel ID This indicates the radio’s channel ID. Station This displays the number of wireless clients connected to this radio on the NWA/WAC. Rx PKT This displays the total number of packets received by the radio. Tx PKT This displays the total number of packets transmitted by the radio. Rx FCS Error Count This indicates the number of received packet errors accrued by the radio. Tx Retry Count This indicates the number of times the radio has attempted to re-transmit packets. 4.4.1 AP Mode Radio Information This screen allows you to view a selected radio’s SSID details, wireless traffic statistics and station count for the preceding 24 hours. To access this window, select a radio and click the M or e I nfor m a t ion button in the Ra dio List screen. NWA5000 / WAC6500 Series User’s Guide 48 Chapter 4 Monitor Figure 23 Monitor > Wireless > AP Information > Radio List > More Information NWA5000 / WAC6500 Series User’s Guide 49 Chapter 4 Monitor The following table describes the labels in this screen. Table 24 Monitor > Wireless > AP Information > Radio List > More Information LABEL DESCRIPTION SSID Detail This list shows information about all the wireless clients that have connected to the specified radio over the preceding 24 hours. This is the items sequential number in the list. It has no bearing on the actual data in this list. SSID Name This displays an SSID associated with this radio. There can be up to eight maximum. BSSID This displays a BSSID associated with this radio. The BSSID is tied to the SSID. Security Mode This displays the security mode in which the SSID is operating. VLAN This displays the VLAN ID associated with the SSID. Traffic Statistics This graph displays the overall traffic information of the radio over the preceding 24 hours. This y-axis represents the amount of data moved across this radio in megabytes per second. This x-axis represents the amount of time over which the data moved across this radio. Station Count This graph displays the connected station information of the radio over the preceding 24 hours The y-axis represents the number of connected stations. The x-axis shows the time period over which a station was connected. Last Update This field displays the date and time the information in the window was last updated. OK Click this to close this window. Cancel Click this to close this window. 4.5 Station List Use this screen to view statistics pertaining to the associated stations (or “wireless clients”). Click M onit or > W ir e le ss > St a t ion I n fo to access this screen. Figure 24 Monitor > Wireless > Station Info NWA5000 / WAC6500 Series User’s Guide 50 Chapter 4 Monitor The following table describes the labels in this screen. Table 25 Monitor > Wireless > Station Info LABEL DESCRIPTION This is the station’s index number in this list. MAC Address This is the station’s MAC address. Radio This is the radio number on the NWA/WAC to which the station is connected. SSID Name This indicates the name of the wireless network to which the station is connected. A single AP can have multiple SSIDs or networks. Security Mode This indicates which secure encryption methods is being used by the station to connect to the network. Signal Strength This is the RSSI (Received Signal Strength Indicator) of the station’s wireless connection. Tx Rate This is the maximum transmission rate of the station. Rx Rate This is the maximum reception rate of the station. Association Time This displays the time the station first associated with the NWA/WAC’s wireless network. Refresh Click this to refresh the items displayed on this page. 4.6 WDS Link Info Use this screen to view the WDS traffic statistics between the NWA/WAC and a root AP or repeaters. Click M onit or > W ir e le ss > W D S Link I nfo to access this screen. Figure 25 Monitor > Wireless > WDS Link Info NWA5000 / WAC6500 Series User’s Guide 51 Chapter 4 Monitor The following table describes the labels in this screen. Table 26 Monitor > Wireless > WDS Link Info LABEL DESCRIPTION WDS Uplink Info Uplin k refers to the WDS link from the repeaters to the root AP. WDS Downlink Info D ow n lin k refers to the WDS link from the root AP to the repeaters. When the NWA/WAC is in root AP mode and connected to a repeater, only the downlink information is displayed. When the NWA/WAC is in repeater mode and connected to a root AP directly or via another repeater, the uplink information is displayed. When the NWA/WAC is in repeater mode and connected to a root AP and other repeater(s), both the uplink and downlink information would be displayed. This is the index number of the root AP or repeater in this list. MAC Address This is the MAC address of the root AP or repeater to which the NWA/WAC is connected using WDS. Radio This is the radio number on the root AP or repeater to which the NWA/WAC is connected using WDS. SSID Name This indicates the name of the wireless network to which the NWA/WAC is connected using WDS. Security Mode This indicates which secure encryption methods is being used by the NWA/WAC to connect to the root AP or repeater using WDS. Signal Strength This is the RSSI (Received Signal Strength Indicator) of the wireless connection in WDS. Tx Rate This is the maximum transmission rate of the root AP or repeater to which the NWA/WAC is connected using WDS. Rx Rate This is the maximum reception rate of the root AP or repeater to which the NWA/WAC is connected using WDS. Association Time This displays the time the NWA/WAC first associated with the wireless network using WDS. Refresh Click this to refresh the items displayed on this page. 4.7 Detected Device Use this screen to view information about suspected rogue APs. Click M on it or > W ir e le ss > D e t e ct e d D e vice to access this screen. Not all NWA/WACs support monitor mode and rogue APs detection. Note: The radio or at least one of the NWA/WAC’s radio must be set to monitor mode (in the W ir e le ss > AP M a n a ge m e n t screen) in order to detect other wireless devices in its vicinity. NWA5000 / WAC6500 Series User’s Guide 52 Chapter 4 Monitor Figure 26 Monitor > Wireless > Detected Device The following table describes the labels in this screen. Table 27 Monitor > Wireless > Detected Device LABEL DESCRIPTION Mark as Rogue AP Click this button to mark the selected AP as a rogue AP. A rogue AP can be contained in the Configu r a t ion > W ir e le ss > M ON M ode screen (Section 6.3 on page 69). Mark as Friendly AP Click this button to mark the selected AP as a friendly AP. For more on managing friendly APs, see the Con figu r a t ion > W ir e le ss > M ON M ode screen (Section 6.3 on page 69). This is the detected device’s index number in this list. Status This indicates the detected device’s status. Device This indicates the type of device detected. Role This indicates the detected device’s role (such as friendly or rogue). MAC Address This indicates the detected device’s MAC address. SSID Name This indicates the detected device’s SSID. Channel ID This indicates the detected device’s channel ID. 802.11 Mode This indicates the 802.11 mode (a/b/g/n) transmitted by the detected device. Security This indicates the encryption method (if any) used by the detected device. Description This displays the detected device’s description. For more on managing friendly and rogue APs, see the Con figu r a t ion > W ir e le ss > M ON M ode screen (Section 6.3 on page 69). Last Seen This indicates the last time the device was detected by the NWA/WAC. Refresh Click this to refresh the items displayed on this page. 4.8 View Log Log messages are stored in two separate logs, one for regular log messages and one for debugging messages. In the regular log, you can look at all the log messages by selecting All Logs, or you can select a specific category of log messages (for example, user). You can also look at the debugging log by selecting D e bug Log. All debugging messages have the same priority. NWA5000 / WAC6500 Series User’s Guide 53 Chapter 4 Monitor To access this screen, click M onit or > Log. The log is displayed in the following screen. Note: When a log reaches the maximum number of log messages, new log messages automatically overwrite existing log messages, starting with the oldest existing log message first. Events that generate an alert (as well as a log message) display in red. Regular logs display in black. Click a column’s heading cell to sort the table entries by that column’s criteria. Click the heading cell again to reverse the sort order. Figure 27 Monitor > Log > View Log NWA5000 / WAC6500 Series User’s Guide 54 Chapter 4 Monitor The following table describes the labels in this screen. Table 28 Monitor > Log > View Log LABEL DESCRIPTION Show Filter / Hide Filter Click this button to show or hide the filter settings. If the filter settings are hidden, the D ispla y, Em a il Log N ow , Re fr e sh , and Cle a r Log fields are available. If the filter settings are shown, the D ispla y, Pr ior it y, Sour ce Addr e ss, D e st in a t ion Addr e ss, Se r vice , Ke yw or d, and Se a r ch fields are available. Display Select the category of log message(s) you want to view. You can also view All Logs at one time, or you can view the D e bu g Log. Priority This displays when you show the filter. Select the priority of log messages to display. The log displays the log messages with this priority or higher. Choices are: a n y, e m e r g, a le r t , cr it , e r r or, w a r n , n ot ice , and in fo, from highest priority to lowest priority. This field is read-only if the Ca t e gor y is D e bu g Log. Source Address This displays when you show the filter. Type the source IP address of the incoming packet that generated the log message. Do not include the port in this filter. Destination Address This displays when you show the filter. Type the IP address of the destination of the incoming packet when the log message was generated. Do not include the port in this filter. Source Interface This displays when you show the filter. Select the source interface of the packet that generated the log message. Destination Interface This displays when you show the filter. Select the destination interface of the packet that generated the log message. Protocol This displays when you show the filter. Select a service protocol whose log messages you would like to see. Keyword This displays when you show the filter. Type a keyword to look for in the M e ssa ge , Sou r ce , D e st in a t ion and N ot e fields. If a match is found in any field, the log message is displayed. You can use up to 63 alphanumeric characters and the underscore, as well as punctuation marks ()’ ,:;?! +-*/= #$% @ ; the period, double quotes, and brackets are not allowed. Search This displays when you show the filter. Click this button to update the log using the current filter settings. Email Log Now Click this button to send log messages to the Act ive e-mail addresses specified in the Se n d Log To field on the Con figu r a t ion > Log & Re por t > Log Se t t in gs screen. Refresh Click this to update the list of logs. Clear Log Click this button to clear the whole log, regardless of what is currently displayed on the screen. This field is a sequential value, and it is not associated with a specific log message. Time This field displays the time the log message was recorded. Priority This field displays the priority of the log message. It has the same range of values as the Pr ior it y field above. Category This field displays the log that generated the log message. It is the same value used in the D ispla y and (other) Ca t e gor y fields. Message This field displays the reason the log message was generated. The text “[count=x]”, where x is a number, appears at the end of the M e ssa ge field if log consolidation is turned on and multiple entries were aggregated to generate into this one. Source This field displays the source IP address and the port number in the event that generated the log message. Destination This field displays the destination IP address and the port number of the event that generated the log message. Note This field displays any additional information about the log message. NWA5000 / WAC6500 Series User’s Guide 55 Chapter 4 Monitor The Web Configurator saves the filter settings if you leave the Vie w Log screen and return to it later. NWA5000 / WAC6500 Series User’s Guide 56 C HAPT ER Network 5.1 Overview This chapter describes how you can configure the management IP address and VLAN settings of your NWA/WAC. The Internet Protocol (IP) address identifies a device on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network. These networking devices are also known as hosts. Figure 28 IP Setup The figure above illustrates one possible setup of your NWA/WAC. The gateway IP address is 192.168.1.1 and the managed IP address of the NWA/WAC is 192.168.1.2 (default), but if the NWA/WAC is assigned an IP address by a DHCP server, the default (192.168.1.2) will not be used. The gateway and the NWA/WAC must belong in the same IP subnet to be able to communicate with each other. 5.1.1 Management Mode This discusses using the NWA/WAC in management mode, which determines whether the NWA/ WAC is used in its standalone mode, or as part of a Control And Provisioning of Wireless Access Points (CAPWAP) network. About CAPWAP The NWA/WAC supports CAPWAP. This is ZyXEL’s implementation of the CAPWAP protocol (RFC 5415). The CAPWAP dataflow is protected by Datagram Transport Layer Security (DTLS). The following figure illustrates a CAPWAP wireless network. You (U) configure the AP controller (C), which then automatically updates the configurations of the managed APs (M 1 ~ M 4 ). NWA5000 / WAC6500 Series User’s Guide 57 Chapter 5 Network Figure 29 CAPWAP Network Example Note: The NWA/WAC can be a standalone AP (default), or a CAPWAP managed AP. CAPWAP Discovery and Management The link between CAPWAP-enabled access points proceeds as follows: An AP in managed AP mode joins a wired network (receives a dynamic IP address). The AP sends out a discovery request, looking for a CAPWAP AP controller. If there is an AP controller on the network, it receives the discovery request. If the AP controller is in M a n u a l mode it adds the details of the AP to its Un m a na ge d Acce ss Poin t s list, and you decide which available APs to manage. If the AP is in Alw a ys Acce pt mode, it automatically adds the AP to its M a na ge d Acce ss Point s list and provides the managed AP with default configuration information, as well as securely transmitting the DTLS pre-shared key. The managed AP is ready for association with wireless clients. Managed AP Finds the Controller A managed NWA/WAC can find the controller in one of the following ways: • Manually specify the controller’s IP address in the Web Configurator’s AC (AP Controller) D iscove r y screen. • Get the controller’s IP address from a DHCP server with the controller’s IP address configured as option 138. • Get the controller’s IP address from a DNS server SRV (Service) record. • Broadcasting to discover the controller within the broadcast domain. Note: The AP controller needs to have a static IP address. If it is a DHCP client, set the DHCP server to reserve an IP address for the AP controller. NWA5000 / WAC6500 Series User’s Guide 58 Chapter 5 Network CAPWAP and IP Subnets By default, CAPWAP works only between devices with IP addresses in the same subnet. However, you can configure CAPWAP to operate between devices with IP addresses in different subnets by doing the following. • Activate DHCP. Your network’s DHCP server must support option 138 defined in RFC 5415. • Configure DHCP option 138 with the IP address of the CAPWAP AP controller on your network. DHCP Option 138 allows the CAPWAP management request (from the AP in managed AP mode) to reach the AP controller in a different subnet, as shown in the following figure. Figure 30 CAPWAP and DHCP Option 138 Notes on CAPWAP This section lists some additional features of ZyXEL’s implementation of the CAPWAP protocol. • When the AP controller uses its internal Remote Authentication Dial In User Service (RADIUS) server, managed APs also use the AP controller’s authentication server to authenticate wireless clients. • If a managed AP’s link to the AP controller is broken, the managed AP continues to use the wireless settings with which it was last provided. 5.1.2 What You Can Do in this Chapter • The I P Se t t in g screen (Section 5.2 on page 60) configures the NWA/WAC’s LAN IP address. • The VLAN screen (Section 5.3 on page 61) configures the NWA/WAC’s VLAN settings. • The AC (AP Controller) D iscove r y screen (Section 5.3 on page 61) configures the NWA/WAC’s AP Controller settings. NWA5000 / WAC6500 Series User’s Guide 59 Chapter 5 Network 5.2 IP Setting Use this screen to configure the IP address for your NWA/WAC. To access this screen, click Configur a t ion > N e t w or k > I P Se t t ing. Figure 31 Configuration > Network > IP Setting (Retake screenshot) Each field is described in the following table. Table 29 Configuration > Network > IP Setting LABEL DESCRIPTION IP Address Assignment Get Automatically Select this to make the interface a DHCP client and automatically get the IP address, subnet mask, and gateway address from a DHCP server. Use Fixed IP Address Select this if you want to specify the IP address, subnet mask, and gateway manually. IP Address Enter the IP address for this interface. Subnet Mask Enter the subnet mask of this interface in dot decimal notation. The subnet mask indicates what part of the IP address is the same for all computers in the network. Gateway Enter the IP address of the gateway. The NWA/WAC sends packets to the gateway when it does not know how to route the packet to its destination. The gateway should be on the same network as the interface. DNS Server IP Address Enter the IP address of the DNS server. NWA5000 / WAC6500 Series User’s Guide 60 Chapter 5 Network Table 29 Configuration > Network > IP Setting (continued) LABEL DESCRIPTION IPv6 Address Assignment Enable Stateless Address Autoconfiguration (SLAAC) Select this to enable IPv6 stateless auto-configuration on the NWA/WAC. The NWA/WAC will generate an IPv6 address itself from a prefix obtained from an IPv6 router in the network. Link-Local Address This displays the IPv6 link-local address and the network prefix that the NWA/WAC generates itself for the LAN interface. IPv6 Address/ Prefix Length Enter the IPv6 address and the prefix length for the LAN interface if you want to use a static IP address. This field is optional. The prefix length indicates what the left-most part of the IP address is the same for all computers in the network, that is, the network address. Gateway Enter the IPv6 address of the default outgoing gateway using colon (:) hexadecimal notation. Metric Enter the priority of the gateway (if any) on the LAN interface. The NWA/WAC decides which gateway to use based on this priority. The lower the number, the higher the priority. If two or more gateways have the same priority, the NWA/WAC uses the one that was configured first. DHCPv6 Client Select this option to set the NWA/WAC to act as a DHCPv6 client. DUID This field displays the DHCP Unique IDentifier (DUID) of the NWA/WAC, which is unique and used for identification purposes when the NWA/WAC is exchanging DHCPv6 messages with others. See Appendix B on page 201 for more information. Request Address DHCPv6 Request Options Select this option to determine what additional information to get from the DHCPv6 server. DNS Server Select this option to obtain the IP address of the DNS server. NTP Server Select this option to obtain the IP address of the NTP server. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 5.3 VLAN This section discusses how to configure the NWA/WAC’s VLAN settings. Figure 32 Management VLAN Setup NWA5000 / WAC6500 Series User’s Guide 61 Chapter 5 Network In the figure above, to access and manage the NWA/WAC from computer A, the NWA/WAC and switch B’s ports to which computer A and the NWA/WAC are connected should be in the same VLAN. A Virtual Local Area Network (VLAN) allows a physical network to be partitioned into multiple logical networks. Devices on a logical network belong to one group. A device can belong to more than one group. With VLAN, a device cannot directly talk to or hear from devices that are not in the same group(s); the traffic must first go through a router. VLAN also increases network performance by limiting broadcasts to a smaller and more manageable logical broadcast domain. In traditional switched environments, all broadcast packets go to each and every individual port. With VLAN, all broadcasts are confined to a specific broadcast domain. IEEE 802.1Q Tag The IEEE 802.1Q standard defines an explicit VLAN tag in the MAC header to identify the VLAN membership of a frame across bridges. A VLAN tag includes the 12-bit VLAN ID and 3-bit user priority. The VLAN ID associates a frame with a specific VLAN and provides the information that devices need to process the frame across the network. Use this screen to configure the VLAN settings for your NWA/WAC. To access this screen, click Con figu r a t ion > N e t w or k > VLAN . Figure 33 Configuration > Network > VLAN Each field is described in the following table. Table 30 Configuration > Network > VLAN LABEL DESCRIPTION VLAN Settings Management VLAN ID Enter a VLAN ID for the NWA/WAC. As Native VLAN Select this option to treat this VLAN ID as a VLAN created on the NWA/WAC and not one assigned to it from outside the network. NWA5000 / WAC6500 Series User’s Guide 62 Chapter 5 Network Table 30 Configuration > Network > VLAN (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. LAN Setting Port Setting Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied. Activate/ Inactivate To turn on an entry, select it and click Act iva t e . To turn off an entry, select it and click I n a ct iva t e . This is the index number of the port. Status This field displays the current status of each port. I n a ct ive - The port is disabled. Act ive - The port is enabled. Port This field displays the name of the port. PVID This field displays the port number of the VLAN ID. VLAN Configuration Add Click this to create a new entry. For features where the entry’s position in the numbered list is important (features where the NWA/WAC applies the table’s entries in order like the SSID for example), you can select an entry and click Add to create a new entry after the selected entry. Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied. Remove To remove an entry, select it and click Re m ove . The NWA/WAC confirms you want to remove it before doing so. Activate/ Inactivate To turn on an entry, select it and click Act iva t e . To turn off an entry, select it and click I n a ct iva t e . This is the index number of the VLAN ID Status This field displays the current status of each VLAN. I n a ct ive - The VLAN is disabled. Act ive - The VLAN is disabled. Name This field displays the name of each VLAN. VID This field displays the VLAN ID. Member This field displays the VLAN membership to which the port belongs. Apply Click Apply to save the information entered in this screen. Reset Click Re se t to return the screen to its last-saved settings. 5.4 AC (AP Controller) Discovery This section discusses how to configure the NWA/WAC’s AC Discovery (AP Controller) settings. You can have the NWA/WAC managed by an AP controller on your network. When you do this, the NWA/ NWA5000 / WAC6500 Series User’s Guide 63 Chapter 5 Network WAC can be configured ONLY by the AP controller. See Section 5.1.1 on page 57 for more information on management mode and AP Controller. If you want to return the NWA/WAC to standalone AP mode, you can do one of the two following options: • Press the Reset button. • Check the AP controller for the NWA/WAC’s IP address and use FTP to upload the default configuration file to the NWA/WAC. You can get the configuration file at conf/system-default.conf. You must reboot the device after uploading the configuration file. To access the Controller Discover screen, click Con figu r a t ion > N e t w or k > AC D iscove r y. Figure 34 Configuration > Network > AC Discovery Each field is described in the following table. Table 31 Configuration > Network > AC Discovery LABEL DESCRIPTION Discovery Setting Auto Select this option to use DHCP option 138/DNS SRV record/Broadcast to get the AP controller’s IP address. Manual Select this option and enter the IP address of the AP controller manually. This is necessary when the AP Controller is not in the same subnet and you want it to manage the NWA/WAC. Primary and Secondary Static AC IP Specify the primary and secondary IP address of the AP controller to which the NWA/WAC connects. Disable Select this to manage the NWA/WAC using its own web configurator, neither managing nor managed by other devices. Please note if an AP Controller is in the same subnet, you will need to click D isa ble if you do not want the NWA/WAC to be managed. Apply Click Apply to save the information entered in this screen. If you change the mode in this screen, the NWA/WAC restarts. Wait a short while before you attempt to log in again. If you changed the mode to M a n a ge d AP, the AP controller uploads the firmware package for managed AP mode to the NWA/WAC and you cannot log in as the web configurator is disabled; you must manage the NWA/WAC through the AP controller on your network. Reset Click Re se t to return the screen to its last-saved settings. NWA5000 / WAC6500 Series User’s Guide 64 C HAPT ER Wireless 6.1 Overview This chapter discusses how to configure the wireless network settings in your NWA/WAC. The following figure provides an example of a wireless network. Figure 35 Example of a Wireless Network The wireless network is the part in the blue circle. In this wireless network, devices A and B are called wireless clients. The wireless clients use the access point (AP) to interact with other devices (such as the printer) or with the Internet. Your NWA/WAC is the AP. 6.1.1 What You Can Do in this Chapter • The AP M a n a ge m e n t screen (Section 6.2 on page 66) manages the NWA/WAC’s general wireless settings. • The M ON M ode screen (Section 6.3 on page 69) allows you to assign APs either to the rogue AP list or the friendly AP list. • The Loa d Ba la ncing screen (Section 6.4 on page 71) configures network traffic load balancing between the APs and the NWA/WAC. • The D CS screen (Section 6.5 on page 74) configures dynamic radio channel selection. NWA5000 / WAC6500 Series User’s Guide 65 Chapter 6 Wireless 6.1.2 What You Need to Know The following terms and concepts may help as you read this chapter. Station / Wireless Client A station or wireless client is any wireless-capable device that can connect to an AP using a wireless signal. Dynamic Channel Selection (DCS) Dynamic Channel Selection (DCS) is a feature that allows an AP to automatically select the radio channel upon which it broadcasts by scanning the area around it and determining what channels are currently being used by other devices. Load Balancing (Wireless) Wireless load balancing is the process where you limit the number of connections allowed on an wireless access point (AP) or you limit the amount of wireless traffic transmitted and received on it so the AP does not become overloaded. 6.2 AP Management Use this screen to manage the NWA/WAC’s general wireless settings. Click Con figu r a t ion > W ir e le ss > AP M a na ge m e nt to access this screen. NWA5000 / WAC6500 Series User’s Guide 66 Chapter 6 Wireless Figure 36 Configuration > Wireless > AP Management Each field is described in the following table. Table 32 Configuration > Wireless > AP Management LABEL DESCRIPTION Radio 1 Setting Radio 1 Activate Select the check box to enable the NWA/WAC’s first (default) radio. NWA5000 / WAC6500 Series User’s Guide 67 Chapter 6 Wireless Table 32 Configuration > Wireless > AP Management (continued) LABEL DESCRIPTION Radio 1 OP Mode Select the operating mode for radio 1. AP M ode means the radio can receive connections from wireless clients and pass their data traffic through to the NWA/WAC to be managed (or subsequently passed on to an upstream gateway for managing). M ON M ode means the radio monitors the broadcast area for other APs, then passes their information on to the NWA/WAC where it can be determined if those APs are friendly or rogue. If a radio is set to this mode it cannot receive connections from wireless clients. Root AP means the radio acts as an AP and also supports the wireless connections with other APs (in repeater mode) to form a WDS (Wireless Distribution System) to extend its wireless network. Re pe a t e r means the radio can establish a wireless connection with other APs (in either root AP or repeater mode) to form a WDS. Radio 1 Profile Select the radio profile the radio uses. Note: You can only apply a 2.4G AP radio profile to radio 1. Otherwise, the first radio will not be working. Radio 1 WDS Profile This field is available only when the radio is in Root AP or Re pe a t e r mode. Select the WDS profile the radio uses to connect to a root AP or repeater. Uplink Selection Mode This field is available only when the radio is in Re pe a t e r mode. Select AUTO to have the NWA/WAC automatically use the settings in the applied WDS profile to connect to a root AP or repeater. Select M a n u a l to have the NWA/WAC connect to the root AP or repeater with the MAC address specified in the Ra dio 1 Uplin k M AC Addr e ss field. Output Power Enter the output power (between 0 to 30 dBm) of the NWA/WAC in this field. If there is a high density of APs in an area, decrease the output power of the NWA/WAC to reduce interference with other APs. Note: Reducing the output power also reduces the NWA/WAC’s effective broadcast radius. MBSSID Settings Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied. This field shows the index number of the SSID SSID Profile This field displays the SSID profile that is associated with the radio profile. Radio 2 Setting Radio 2 Activate This displays if the NWA/WAC has a second radio. Select the check box to enable the NWA/WAC’s second radio. NWA5000 / WAC6500 Series User’s Guide 68 Chapter 6 Wireless Table 32 Configuration > Wireless > AP Management (continued) LABEL DESCRIPTION Radio 2 OP Mode This displays if the NWA/WAC has a second radio. Select the operating mode for radio 2. AP M ode means the radio can receive connections from wireless clients and pass their data traffic through to the NWA/WAC to be managed (or subsequently passed on to an upstream gateway for managing). M ON M ode means the radio monitors the broadcast area for other APs, then passes their information on to the NWA/WAC where it can be determined if those APs are friendly or rogue. If a radio is set to this mode it cannot receive connections from wireless clients. Root AP means the radio acts as an AP and also supports the wireless connections with other APs (in repeater mode) to form a WDS to extend its wireless network. Re pe a t e r means the radio can establish a wireless connection with other APs (in either root AP or repeater mode) to form a WDS. Radio 2 Profile This displays if the NWA/WAC has a second radio. Select the radio profile the radio uses. Note: You can only apply a 5G AP radio profile to radio 2. Otherwise, the second radio will not be working. Radio 2 WDS Profile This field is available only when the radio is in Root AP or Re pe a t e r mode. Select the WDS profile the radio uses to connect to a root AP or repeater. Uplink Selection Mode This field is available only when the radio is in Re pe a t e r mode. Select AUTO to have the NWA/WAC automatically use the settings in the applied WDS profile to connect to a root AP or repeater. Select M a n u a l to have the NWA/WAC connect to the root AP or repeater with tbe MAC address specified in the Ra dio 2 Uplin k M AC Addr e ss field. Output Power Enter the output power (between 0 to 30 dBm) of the NWA/WAC in this field. If there is a high density of APs in an area, decrease the output power of the NWA/WAC to reduce interference with other APs. Note: Reducing the output power also reduces the NWA/WAC’s effective broadcast radius. MBSSID Settings Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied. This field shows the index number of the SSID SSID Profile This field shows the SSID profile that is associated with the radio profile. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 6.3 MON Mode Use this screen to assign APs either to the rogue AP list or the friendly AP list. A rogue AP is a wireless access point operating in a network’s coverage area that is not under the control of the network administrator, and which can potentially open up holes in a network’s security. NWA5000 / WAC6500 Series User’s Guide 69 Chapter 6 Wireless Click Configur a t ion > W ir e le ss > M ON M ode to access this screen. Figure 37 Configuration > Wireless > MON Mode Each field is described in the following table. Table 33 Configuration > Wireless > MON Mode LABEL DESCRIPTION Rogue/Friendly AP List Add Click this button to add an AP to the list and assign it either friendly or rogue status. Edit Select an AP in the list to edit and reassign its status. Remove Select an AP in the list to remove. This field is a sequential value, and it is not associated with any interface. Role This field indicates whether the selected AP is a r ogu e - a p or a fr ie n dly- a p. To change the AP’s role, click the Edit button. MAC Address This field indicates the AP’s radio MAC address. Description This field displays the AP’s description. You can modify this by clicking the Edit button. Importing/Exporting File Path / Browse / Importing These controls allow you to export the current list of rogue and friendly APs or import existing lists. Enter the file name and path of the list you want to import or click the Br ow se button to locate it. Once the File Pa t h field has been populated, click I m por t in g to bring the list into the NWA/WAC. You need to wait a while for the importing process to finish. Exporting Click this button to export the current list of either rogue APs or friendly APS. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. NWA5000 / WAC6500 Series User’s Guide 70 Chapter 6 Wireless 6.3.1 Add/Edit Rogue/Friendly List Click Add or select an AP and click the Edit button in the Configu r a t ion > W ir e le ss > M ON M ode table to display this screen. Figure 38 Configuration > Wireless > MON Mode > Add/Edit Rogue/Friendly AP List Each field is described in the following table. Table 34 Configuration > Wireless > MON Mode > Add/Edit Rogue/Friendly AP List LABEL DESCRIPTION MAC Enter the MAC address of the AP you want to add to the list. A MAC address is a unique hardware identifier in the following hexadecimal format: xx:xx:xx:xx:xx:xx where xx is a hexadecimal number separated by colons. Description Enter up to 60 characters for the AP’s description. Spaces and underscores are allowed. Role Select either Rogu e AP or Fr ie n dly AP for the AP’s role. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to close the window with changes unsaved. 6.4 Load Balancing Use this screen to configure wireless network traffic load balancing between the APs on your network. Click Configur a t ion > W ir e le ss > Loa d Ba la ncing to access this screen. Figure 39 Configuration > Wireless > Load Balancing NWA5000 / WAC6500 Series User’s Guide 71 Chapter 6 Wireless Each field is described in the following table. Table 35 Configuration > Wireless > Load Balancing LABEL DESCRIPTION Enable Load Balancing Select this to enable load balancing on the NWA/WAC. Mode Select a mode by which load balancing is carried out. Use this section to configure wireless network traffic load balancing between the managd APs in this group. Select By St a t ion N u m be r to balance network traffic based on the number of specified stations connected to the NWA/WAC. Select By Tr a ffic Le ve l to balance network traffic based on the volume generated by the stations connected to the NWA/WAC. Select By Sm a r t Cla ssr oom to balance network traffic based on the number of specified stations connected to the NWA/WAC. The NWA/WAC ignores association request and authentication request packets from any new station when the maximum number of stations is reached. If you select By St a t ion N um be r or By Tr a ffic Le ve l, once the threshold is crossed (either the maximum station numbers or with network traffic), the NWA/WAC delays association request and authentication request packets from any new station that attempts to make a connection. This allows the station to automatically attempt to connect to another, less burdened AP if one is available. Max Station Number Enter the threshold number of stations at which the NWA/WAC begins load balancing its connections. Traffic Level Select the threshold traffic level at which the NWA/WAC begins load balancing its connections (Low , M e diu m , H igh ). Disassociate station when overloaded This function is enabled by default and the disassociation priority is always Sign a l St r e n gt h when you set M ode to By Sm a r t Cla ssr oom . Select this option to disassociate wireless clients connected to the AP when it becomes overloaded. If you do not enable this option, then the AP simply delays the connection until it can afford the bandwidth it requires, or it transfers the connection to another AP within its broadcast radius. The disassociation priority is determined automatically by the NWA/WAC and is as follows: • • I dle Tim e ou t - Devices that have been idle the longest will be kicked first. If none of the connected devices are idle, then the priority shifts to Sign a l St r e ngt h . Sign a l St r e n gt h - Devices with the weakest signal strength will be kicked first. Note: If you enable this function, you should ensure that there are multiple APs within the broadcast radius that can accept any rejected or kicked wireless clients; otherwise, a wireless client attempting to connect to an overloaded AP will be disassociated permanently and never be allowed to connect. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 6.4.1 Disassociating and Delaying Connections When your AP becomes overloaded, there are two basic responses it can take. The first one is to “delay” a client connection. This means that the AP withholds the connection until the data transfer throughput is lowered or the client connection is picked up by another AP. If the client is picked up by another AP then the original AP cannot resume the connection. NWA5000 / WAC6500 Series User’s Guide 72 Chapter 6 Wireless For example, here the AP has a balanced bandwidth allotment of 6 Mbps. If laptop R connects and it pushes the AP over its allotment, say to 7 Mbps, then the AP delays the red laptop’s connection until it can afford the bandwidth or the laptop is picked up by a different AP with bandwidth to spare. Figure 40 Delaying a Connection The second response your AP can take is to kick the connections that are pushing it over its balanced bandwidth allotment. Figure 41 Kicking a Connection Connections are kicked based on either idle t im e out or sign a l st r e n gt h . The NWA/WAC first looks to see which devices have been idle the longest, then starts kicking them in order of highest idle time. If no connections are idle, the next criteria the NWA/WAC analyzes is signal strength. Devices with the weakest signal strength are kicked first. NWA5000 / WAC6500 Series User’s Guide 73 Chapter 6 Wireless 6.5 DCS Use this screen to configure dynamic radio channel selection. Click Configur a t ion > W ir e le ss > D CS to access this screen. Figure 42 Configuration > Wireless > DCS Each field is described in the following table. Table 36 Configuration > Wireless > DCS LABEL DESCRIPTION Select Now Click this to have the NWA/WAC scan for and select an available channel immediately. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 6.6 Technical Reference The following section contains additional technical information about the features described in this chapter. Dynamic Channel Selection When numerous APs broadcast within a given area, they introduce the possibility of heightened radio interference, especially if some or all of them are broadcasting on the same radio channel. If the interference becomes too great, then the network administrator must open his AP configuration options and manually change the channel to one that no other AP is using (or at least a channel that has a lower level of interference) in order to give the connected stations a minimum degree of interference. Dynamic channel selection frees the network administrator from this task by letting the AP do it automatically. The AP can scan the area around it looking for the channel with the least amount of interference. In the 2.4 GHz spectrum, each channel from 1 to 13 is broken up into discrete 22 MHz segments that are spaced 5 MHz apart. Channel 1 is centered on 2.412 GHz while channel 13 is centered on 2.472 GHz. NWA5000 / WAC6500 Series User’s Guide 74 Chapter 6 Wireless Figure 43 An Example Three-Channel Deployment Three channels are situated in such a way as to create almost no interference with one another if used exclusively: 1, 6 and 11. When an AP broadcasts on any of these three channels, it should not interfere with neighboring APs as long as they are also limited to same trio. Figure 44 An Example Four-Channel Deployment However, some regions require the use of other channels and often use a safety scheme with the following four channels: 1, 4, 7 and 11. While they are situated sufficiently close to both each other and the three so-called “safe” channels (1,6 and 11) that interference becomes inevitable, the severity of it is dependent upon other factors: proximity to the affected AP, signal strength, activity, and so on. Finally, there is an alternative four channel scheme for ETSI, consisting of channels 1, 5, 9, 13. This offers significantly less overlap that the other one. Figure 45 An Alternative Four-Channel Deployment Load Balancing Because there is a hard upper limit on an AP’s wireless bandwidth, load balancing can be crucial in areas crowded with wireless users. Rather than let every user connect and subsequently dilute the available bandwidth to the point where each connecting device receives a meager trickle, the load balanced AP instead limits the incoming connections as a means to maintain bandwidth integrity. NWA5000 / WAC6500 Series User’s Guide 75 Chapter 6 Wireless There are two kinds of wireless load balancing available on the NWA/WAC: Loa d ba la ncing by st a t ion num be r limits the number of devices allowed to connect to your AP. If you know exactly how many stations you want to let connect, choose this option. For example, if your company’s graphic design team has their own AP and they have 10 computers, you can load balance for 10. Later, if someone from the sales department visits the graphic design team’s offices for a meeting and he tries to access the network, his computer’s connection is delayed, giving it the opportunity to connect to a different, neighboring AP. If he still connects to the AP regardless of the delay, then the AP may boot other people who are already connected in order to associate with the new connection. Loa d ba la n cin g by t r a ffic le ve l limits the number of connections to the AP based on maximum bandwidth available. If you are uncertain as to the exact number of wireless connections you will have then choose this option. By setting a maximum bandwidth cap, you allow any number of devices to connect as long as their total bandwidth usage does not exceed the configured bandwidth cap associated with this setting. Once the cap is hit, any new connections are rejected or delayed provided that there are other APs in range. Imagine a coffee shop in a crowded business district that offers free wireless connectivity to its customers. The coffee shop owner can’t possibly know how many connections his AP will have at any given moment. As such, he decides to put a limit on the bandwidth that is available to his customers but not on the actual number of connections he allows. This means anyone can connect to his wireless network as long as the AP has the bandwidth to spare. If too many people connect and the AP hits its bandwidth cap then all new connections must basically wait for their turn or get shunted to the nearest identical AP. NWA5000 / WAC6500 Series User’s Guide 76 C HAPT ER User 7.1 Overview This chapter describes how to set up user accounts and user settings for the NWA/WAC. 7.1.1 What You Can Do in this Chapter • The Use r screen (see Section 7.2 on page 78) provides a summary of all user accounts. • The Se t t in g screen (see Section 7.3 on page 80) controls default settings, login settings, lockout settings, and other user settings for the NWA/WAC. 7.1.2 What You Need To Know The following terms and concepts may help as you read this chapter. User Account A user account defines the privileges of a user logged into the NWA/WAC. User accounts are used in controlling access to configuration and services in the NWA/WAC. User Types These are the types of user accounts the NWA/WAC uses. Table 37 Types of User Accounts TYPE ABILITIES LOGIN METHOD(S) admin Change NWA/WAC configuration (web, CLI) WWW, TELNET, SSH, FTP limited-admin Look at NWA/WAC configuration (web, CLI) WWW, TELNET, SSH Admin Users Perform basic diagnostics (CLI) Access Users user Used for the embedded RADIUS server and SNMPv3 user access Browse user-mode commands (CLI) Note: The default a dm in account is always authenticated locally, regardless of the authentication method setting. NWA5000 / WAC6500 Series User’s Guide 77 Chapter 7 User 7.2 User Summary The Use r screen provides a summary of all user accounts. To access this screen click Con figu r a t ion > Obj e ct > Use r. Figure 46 Configuration > Object > User The following table describes the labels in this screen. Table 38 Configuration > Object > User LABEL DESCRIPTION Add Click this to create a new entry. Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. Remove To remove an entry, select it and click Re m ove . The NWA/WAC confirms you want to remove it before doing so. Object Reference Select an entry and click Obj e ct Re fe r e n ce to open a screen that shows which settings use the entry. This field is a sequential value, and it is not associated with a specific user. User Name This field displays the user name of each user. User Type This field displays type of user this account was configured as. • • • Description a dm in - this user can look at and change the configuration of the NWA/WAC lim it e d- a dm in - this user can look at the configuration of the NWA/WAC but not to change it u se r - this user has access to the NWA/WAC’s services but cannot look at the configuration This field displays the description for each user. 7.2.1 Add/Edit User The Use r Add/ Edit screen allows you to create a new user account or edit an existing one. 7.2.1.1 Rules for User Names Enter a user name from 1 to 31 characters. The user name can only contain the following characters: NWA5000 / WAC6500 Series User’s Guide 78 Chapter 7 User • Alphanumeric A-z 0-9 (there is no unicode support) • _ [underscores] • - [dashes] The first character must be alphabetical (A-Z a-z), an underscore (_), or a dash (-). Other limitations on user names are: • User names are case-sensitive. If you enter a user 'bob' but use 'BOB' when connecting via CIFS or FTP, it will use the account settings used for 'BOB' not ‘bob’. • User names have to be different than user group names. • Here are the reserved user names: • adm • admin • any • bin • debug • devicehaecived • ftp • games • halt • ldap-users • lp • mail • news • nobody • operator • radius-users • root • shutdown • sshd • sync • uucp • zyxel To access this screen, go to the Use r screen, and click Add or Edit . Figure 47 Configuration > Object > User > Add/Edit A User NWA5000 / WAC6500 Series User’s Guide 79 • daemon Chapter 7 User The following table describes the labels in this screen. Table 39 Configuration > User > User > Add/Edit A User LABEL DESCRIPTION User Name Type the user name for this user account. You may use 1-31 alphanumeric characters, underscores(_), or dashes (-), but the first character cannot be a number. This value is case-sensitive. User names have to be different than user group names, and some words are reserved. User Type Select what type of user this is. Choices are: • • • Password a dm in - this user can look at and change the configuration of the NWA/WAC lim it e d- a dm in - this user can look at the configuration of the NWA/WAC but not to change it u se r - this is used for embedded RADIUS server and SNMPv3 user access Enter the password of this user account. It can consist of 4 - 31 alphanumeric characters. Retype Re-enter the password to make sure you have entered it correctly. Description Enter the description of each user, if any. You can use up to 60 printable ASCII characters. Default descriptions are provided. Authentication Timeout Settings This field is not available if the user type is u se r. Lease Time This field is not available if the user type is u se r. If you want to set authentication timeout to a value other than the default settings, select Use M a nu a l Se t t in gs then fill your preferred values in the fields that follow. Enter the number of minutes this user has to renew the current session before the user is logged out. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Admin users renew the session every time the main screen refreshes in the Web Configurator. Reauthentication Time This field is not available if the user type is u se r. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. Type the number of minutes this user can be logged into the NWA/WAC in one session before the user has to log in again. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Unlike Le a se Tim e , the user has no opportunity to renew the session without logging out. 7.3 Setting This screen controls default settings, login settings, lockout settings, and other user settings for the NWA/WAC. To access this screen, login to the Web Configurator, and click Con figu r a t ion > Obj e ct > Use r > Se t t in g. NWA5000 / WAC6500 Series User’s Guide 80 Chapter 7 User Figure 48 Configuration > Object > User > Setting The following table describes the labels in this screen. Table 40 Configuration > Object > User > Setting LABEL DESCRIPTION User Default Setting Default Authentication Timeout Settings These authentication timeout settings are used by default when you create a new user account. They also control the settings for any existing user accounts that are set to use the default settings. You can still manually configure any user account’s authentication timeout settings. Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. This field is a sequential value, and it is not associated with a specific entry. User Type These are the kinds of user account the NWA/WAC supports. • • • Lease Time a dm in - this user can look at and change the configuration of the NWA/ WAC lim it e d- a dm in - this user can look at the configuration of the NWA/WAC but not to change it u se r - this is used for embedded RADIUS server and SNMPv3 user access This is the default lease time in minutes for each type of user account. It defines the number of minutes the user has to renew the current session before the user is logged out. Admin users renew the session every time the main screen refreshes in the Web Configurator. NWA5000 / WAC6500 Series User’s Guide 81 Chapter 7 User Table 40 Configuration > Object > User > Setting (continued) LABEL DESCRIPTION Reauthentication Time This is the default reauthentication time in minutes for each type of user account. It defines the number of minutes the user can be logged into the NWA/WAC in one session before having to log in again. Unlike Le a se Tim e , the user has no opportunity to renew the session without logging out. User Logon Settings Limit the number of simultaneous logons for administration account Select this check box if you want to set a limit on the number of simultaneous logins by admin users. If you do not select this, admin users can login as many times as they want at the same time using the same or different IP addresses. Maximum number per administration account This field is effective when Lim it ... for a dm in ist r a t ion a ccou n t is checked. Type the maximum number of simultaneous logins by each admin user. User Lockout Settings Enable logon retry limit Select this check box to set a limit on the number of times each user can login unsuccessfully (for example, wrong password) before the IP address is locked out for a specified amount of time. Maximum retry count This field is effective when En a ble logon r e t r y lim it is checked. Type the maximum number of times each user can login unsuccessfully before the IP address is locked out for the specified lock out pe r iod. The number must be between 1 and 99. Lockout period This field is effective when En a ble logon r e t r y lim it is checked. Type the number of minutes the user must wait to try to login again, if logon r e t r y lim it is enabled and the m a x im u m r e t r y cou n t is reached. This number must be between 1 and 65,535 (about 45.5 days). Apply Click Apply to save the changes. Reset Click Re se t to return the screen to its last-saved settings. 7.3.1 Edit User Authentication Timeout Settings This screen allows you to set the default authentication timeout settings for the selected type of user account. These default authentication timeout settings also control the settings for any existing user accounts that are set to use the default settings. You can still manually configure any user account’s authentication timeout settings. To access this screen, go to the Configur a t ion > Obj e ct > Use r > Se t t ing screen, select one of the D e fa ult Aut he nt ica t ion Tim e out Se t t ings entry and click the Edit icon. Figure 49 User > Setting > Edit User Authentication Timeout Settings NWA5000 / WAC6500 Series User’s Guide 82 Chapter 7 User The following table describes the labels in this screen. Table 41 User > Setting > Edit User Authentication Timeout Settings LABEL DESCRIPTION User Type This read-only field identifies the type of user account for which you are configuring the default settings. • • Lease Time a dm in - this user can look at and change the configuration of the NWA/WAC. lim it e d- a dm in - this user can look at the configuration of the NWA/WAC but not to change it. Enter the number of minutes this type of user account has to renew the current session before the user is logged out. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Admin users renew the session every time the main screen refreshes in the Web Configurator. Access users can renew the session by clicking the Re ne w button on their screen. If you allow access users to renew time automatically, the users can select this check box on their screen as well. In this case, the session is automatically renewed before the lease time expires. Reauthentication Time Type the number of minutes this type of user account can be logged into the NWA/WAC in one session before the user has to log in again. You can specify 1 to 1440 minutes. You can enter 0 to make the number of minutes unlimited. Unlike Le a se Tim e , the user has no opportunity to renew the session without logging out. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. NWA5000 / WAC6500 Series User’s Guide 83 C HAPT ER AP Profile 8.1 Overview This chapter shows you how to configure preset profiles for the NWA/WAC. 8.1.1 What You Can Do in this Chapter • The Ra dio screen (Section 8.2 on page 85) creates radio configurations that can be used by the APs. • The SSI D screen (Section 8.3 on page 89) configures three different types of profiles for your networked APs. 8.1.2 What You Need To Know The following terms and concepts may help as you read this chapter. Wireless Profiles At the heart of all wireless AP configurations on the NWA/WAC are profiles. A profile represents a group of saved settings that you can use across any number of connected APs. You can set up the following wireless profile types: • Ra dio - This profile type defines the properties of an AP’s radio transmitter. You can have a maximum of 32 radio profiles on the NWA/WAC. • SSI D - This profile type defines the properties of a single wireless network signal broadcast by an AP. Each radio on a single AP can broadcast up to 8 SSIDs. You can have a maximum of 32 SSID profiles on the NWA/WAC. • Se cur it y - This profile type defines the security settings used by a single SSID. It controls the encryption method required for a wireless client to associate itself with the SSID. You can have a maximum of 32 security profiles on the NWA/WAC. • M AC Filt e r in g - This profile provides an additional layer of security for an SSID, allowing you to block access or allow access to that SSID based on wireless client MAC addresses. If a client’s MAC address is on the list, then it is either allowed or denied, depending on how you set up the MAC Filter profile. You can have a maximum of 32 MAC filtering profiles on the NWA/WAC. • La ye r - 2 I sola t ion - This profile defines the MAC addresses of the devices that you want to allow the associated wireless clients to have access to when layer-2 isolation is enabled. SSID The SSID (Service Set IDentifier) is the name that identifies the Service Set with which a wireless station is associated. Wireless stations associating to the access point (AP) must have the same SSID. In other words, it is the name of the wireless network that clients use to connect to it. NWA5000 / WAC6500 Series User’s Guide 84 Chapter 8 AP Profile WEP WEP (Wired Equivalent Privacy) encryption scrambles all data packets transmitted between the AP and the wireless stations associated with it in order to keep network communications private. Both the wireless stations and the access points must use the same WEP key for data encryption and decryption. WPA2 WPA2 (IEEE 802.11i) is a wireless security standard that defines stronger encryption, authentication and key management than WPA. Key differences between WPA2 and WEP are improved data encryption and user authentication. IEEE 802.1x The IEEE 802.1x standard outlines enhanced security methods for both the authentication of wireless stations and encryption key management. Authentication is done using an external RADIUS server. 8.2 Radio This screen allows you to create radio profiles for the NWA/WAC. A radio profile is a list of settings that an NWA/WAC can use to configure its radio transmitter(s). To access this screen click Configur a t ion > Obj e ct > AP Pr ofile . Note: You can have a maximum of 32 radio profiles on the NWA/WAC. Figure 50 Configuration > Object > AP Profile > Radio The following table describes the labels in this screen. Table 42 Configuration > Object > AP Profile > Radio LABEL DESCRIPTION Add Click this to add a new radio profile. Edit Click this to edit the selected radio profile. Remove Click this to remove the selected radio profile. NWA5000 / WAC6500 Series User’s Guide 85 Chapter 8 AP Profile Table 42 Configuration > Object > AP Profile > Radio (continued) LABEL DESCRIPTION Activate To turn on an entry, select it and click Act iva t e . Inactivate To turn off an entry, select it and click I n a ct iva t e . Object Reference Click this to view which other objects are linked to the selected radio profile. This field is a sequential value, and it is not associated with a specific user. Status This field shows whether or not the entry is activated. Profile Name This field indicates the name assigned to the radio profile. Frequency Band This field indicates the frequency band which this radio profile is configured to use. Channel ID This field indicates the broadcast channel which this radio profile is configured to use. 8.2.1 Add/Edit Radio Profile This screen allows you to create a new radio profile or edit an existing one. To access this screen, click the Add button or select a radio profile from the list and click the Edit button. Figure 51 Configuration > Object > AP Profile > Add/Edit Profile NWA5000 / WAC6500 Series User’s Guide 86 Chapter 8 AP Profile The following table describes the labels in this screen. Table 43 Configuration > Object > AP Profile > Add/Edit Profile LABEL DESCRIPTION Hide / Show Advanced Settings Click this to hide or show the Adva n ce d Se t t in gs in this window. General Settings Activate Select this option to make this profile active. Profile Name Enter up to 31 alphanumeric characters to be used as this profile’s name. Spaces and underscores are allowed. 802.11 Band Select the wireless band which this radio profile should use. Not all NWA/WACs support both 2.4 GHz and 5 GHz frequency bands. 2.4 GHz is the frequency used by IEEE 802.11b/g/n wireless clients. 5 GHz is the frequency used by IEEE 802.11ac/a/n wireless clients. If you set 8 0 2 .1 1 Ba n d to 2 .4 G, you can select from the following: • • b/ g: allows either IEEE 802.11b or IEEE 802.11g compliant WLAN devices to associate with the NWA/WAC. The NWA/WAC adjusts the transmission rate automatically according to the wireless standard supported by the wireless devices. b/ g/ n: allows IEEE802.11b, IEEE802.11g and IEEE802.11n compliant WLAN devices to associate with the NWA/WAC. The transmission rate of your NWA/WAC might be reduced. If you set 8 0 2 .1 1 Ba n d to 5 G, you can select from the following: • • • Channel Width a : allows only IEEE 802.11a compliant WLAN devices to associate with the NWA/ WAC. a / n : allows both IEEE802.11n and IEEE802.11a compliant WLAN devices to associate with the NWA/WAC. The transmission rate of your NWA/WAC might be reduced. a c: allows IEEE 802.11ac compliant WLAN devices to associate with the WAC. Select the channel bandwidth you want to use for your wireless network. Select 2 0 M H z if you want to lessen radio interference with other wireless devices in your neighborhood. Select 2 0 / 4 0 M H z to allow the NWA/WAC to choose the channel bandwidth (20 or 40 MHz) that has least interference. Select 2 0 / 4 0 / 8 0 M H z to allow the NWA/WAC to choose the channel bandwidth (20 or 40 or 80 MHz) that has least interference. Channel Selection This is the radio channel which the signal will use for broadcasting by this radio profile. • • D CS: Choose Dynamic Channel Selection to have the NWA/WAC choose a radio channel that has least interference. M a n u a l: Choose from the available radio channels in the list. If your NWA/WAC is outdoor type, be sure to choose non-indoors channels. DCS Time Interval Enter a number of minutes. This regulates how often the NWA/WAC surveys the other APs within its broadcast radius. If the channel on which it is currently broadcasting suddenly comes into use by another AP, the NWA/WAC will then dynamically select the next available clean channel or a channel with lower interference. Enable DCS Client Aware Select this to have the AP wait until all connected clients have disconnected before switching channels. If you disable this then the AP switches channels immediately regardless of any client connections. In this instance, clients that are connected to the AP when it switches channels are dropped. NWA5000 / WAC6500 Series User’s Guide 87 Chapter 8 AP Profile Table 43 Configuration > Object > AP Profile > Add/Edit Profile (continued) LABEL 2.4 GHz Channel Selection Method DESCRIPTION Select how you want to specify the channels the NWA/WAC switches between for 2.4 GHz operation. This field appears only when you choose 802.11b/g/n mode. Select a u t o to have the NWA/WAC display a 2 .4 GH z Ch a n n e l D e ploym e n t field you can use to limit channel switching to 3 or 4 channels. Select m a n u a l to select the individual channels the NWA/WAC switches between. Select channels from the Ava ila ble ch a nn e ls list and use the right arrow button to move them to the Ch a n n e ls se le ct e d list. 2.4 GHz Channel Deployment This is available when the 2 .4 GH z Ch a n ne l Se le ct ion M e t hod is set to a ut o. Select Th r e e - Ch a n n e l D e ploym e n t to limit channel switching to channels 1,6, and 11, the three channels that are sufficiently attenuated to have almost no impact on one another. In other words, this allows you to minimize channel interference by limiting channel-hopping to these three “safe” channels. Select Fou r - Ch a nn e l D e ploym e nt to limit channel switching to four channels. Depending on the country domain, if the only allowable channels are 1-11 then the NWA/WAC uses channels 1, 4, 7, 11 in this configuration; otherwise, the NWA/WAC uses channels 1, 5, 9, 13 in this configuration. Four channel deployment expands your pool of possible channels while keeping the channel interference to a minimum. Enable 5 GHz DFS Aware Select this if your APs are operating in an area known to have RADAR devices. This allows the devide to downgrade its frequency to below 5 GHz in the event RADAR signal is detected, thus preventing it from interfering with that signal. Enabling this forces the AP to select a non-DFS channel. 5 GHz Channel Selection Method Select how you want to specify the channels the NWA/WAC switches between for 5 GHz operation. Select Au t o to have the NWA/WAC automatically select the best channel. Advanced Settings Guard Interval Set the guard interval for this radio profile to either sh or t or lon g. This option isn’t applicable if you choose 20 MHz channel width. The guard interval is the gap introduced between data transmission from users in order to reduce interference. Reducing the interval increases data transfer rates but also increases interference. Increasing the interval reduces data transfer rates but also reduces interference. Enable A-MPDU Aggregation Enable A-MSDU Aggregation RTS/CTS Threshold Select this to enable A-MPDU aggregation. Message Protocol Data Unit (MPDU) aggregation collects Ethernet frames along with their 802.11n headers and wraps them in a 802.11n MAC header. This method is useful for increasing bandwidth throughput in environments that are prone to high error rates. Select this to enable A-MSDU aggregation. Mac Service Data Unit (MSDU) aggregation collects Ethernet frames without any of their 802.11n headers and wraps the header-less payload in a single 802.11n MAC header. This method is useful for increasing bandwidth throughput. It is also more efficient than A-MPDU except in environments that are prone to high error rates. Use RTS/CTS to reduce data collisions on the wireless network if you have wireless clients that are associated with the same AP but out of range of one another. When enabled, a wireless client sends an RTS (Request To Send) and then waits for a CTS (Clear To Send) before it transmits. This stops wireless clients from transmitting packets at the same time (and causing data collisions). A wireless client sends an RTS for all packets larger than the number (of bytes) that you enter here. Set the RTS/CTS equal to or higher than the fragmentation threshold to turn RTS/CTS off. NWA5000 / WAC6500 Series User’s Guide 88 Chapter 8 AP Profile Table 43 Configuration > Object > AP Profile > Add/Edit Profile (continued) LABEL DESCRIPTION Beacon Interval When a wirelessly networked device sends a beacon, it includes with it a beacon interval. This specifies the time period before the device sends the beacon again. The interval tells receiving devices on the network how long they can wait in low-power mode before waking up to handle the beacon. A high value helps save current consumption of the access point. DTIM Delivery Traffic Indication Message (DTIM) is the time period after which broadcast and multicast packets are transmitted to mobile clients in the Active Power Management mode. A high DTIM value can cause clients to lose connectivity with the network. This value can be set from 1 to 255. Enable Signal Threshold Select the check box to use the signal threshold to ensure wireless clients receive good throughput. This allows only wireless clients with a strong signal to connect to the AP. Clear the check box to not require wireless clients to have a minimum signal strength to connect to the AP. Station Signal Threshold Set a minimum client signal strength. A wireless client is allowed to connect to the AP only when its signal strength is stronger than the specified threshold. -20 dBm is the strongest signal you can require and -76 is the weakest. Disassociate Station Threshold Set a minimum kick-off signal strength. When a wireless client’s signal strength is lower than the specified threshold, the NWA/WAC disconnects the wireless client from the AP. -20 dBm is the strongest signal you can require and -90 is the weakest. Allow Station Connection after Multiple Retries Select this option to allow a wireless client to try to associate with the AP again after it is disconnected due to weak signal strength. Station Retry Count Set the maximum number of times a wireless client can attempt to re-connect to the AP Multicast Settings Transmission Mode Specify how the NWA/WAC handles wireless multicast traffic. Select M ult ica st t o Un ica st to broadcast wireless multicast traffic to all of the wireless clients as unicast traffic. Unicast traffic dynamically changes the data rate based on the application’s bandwidth requirements. The retransmit mechanism of unicast traffic provides more reliable transmission of the multicast traffic, although it also produces duplicate packets. Select Fix e d M u lt ica st Ra t e to send multicast traffic to all wireless clients at a single data rate. You must know the multicast application’s bandwidth requirements and set it in the following field. Multicast Rate(Mbps) If you set Tr a n sm ission M ode to Fix e d M ult ica st Ra t e , select a data rate at which the NWA/WAC transmits multicast packets to wireless clients. For example, to deploy 4 Mbps video, select a fixed multicast rate higher than 4 Mbps. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. 8.3 SSID The SSID screens allow you to configure three different types of profiles for your networked APs: an SSID list, which can assign specific SSID configurations to your APs; a security list, which can assign specific encryption methods to the APs when allowing wireless clients to connect to them; and a MAC filter list, which can limit connections to an AP based on wireless clients MAC addresses. NWA5000 / WAC6500 Series User’s Guide 89 Chapter 8 AP Profile 8.3.1 SSID List This screen allows you to create and manage SSID configurations that can be used by the APs. An SSID, or Service Set IDentifier, is basically the name of the wireless network to which a wireless client can connect. The SSID appears as readable text to any device capable of scanning for wireless frequencies (such as the WiFi adapter in a laptop), and is displayed as the wireless network name when a person makes a connection to it. To access this screen click Configur a t ion > Obj e ct > AP Pr ofile > SSI D. Note: You can have a maximum of 32 SSID profiles on the NWA/WAC. Figure 52 Configuration > Object > AP Profile > SSID List The following table describes the labels in this screen. Table 44 Configuration > Object > AP Profile > SSID List LABEL DESCRIPTION Add Click this to add a new SSID profile. Edit Click this to edit the selected SSID profile. Remove Click this to remove the selected SSID profile. Object Reference Click this to view which other objects are linked to the selected SSID profile (for example, radio profile). This field is a sequential value, and it is not associated with a specific user. Profile Name This field indicates the name assigned to the SSID profile. SSID This field indicates the SSID name as it appears to wireless clients. Security Profile This field indicates which (if any) security profile is associated with the SSID profile. QOS This field indicates the QoS type associated with the SSID profile. MAC Filtering Profile This field indicates which (if any) MAC filter Profile is associated with the SSID profile. Layer-2 Isolation Profile This field indicates which (if any) layer-2 isolation Profile is associated with the SSID profile. VLAN ID This field indicates the VLAN ID associated with the SSID profile. 8.3.2 Add/Edit SSID Profile This screen allows you to create a new SSID profile or edit an existing one. To access this screen, click the Add button or select a SSID profile from the list and click the Edit button. NWA5000 / WAC6500 Series User’s Guide 90 Chapter 8 AP Profile Figure 53 Configuration > Object > AP Profile > Add/Edit SSID Profile The following table describes the labels in this screen. Table 45 Configuration > Object > AP Profile > Add/Edit SSID Profile LABEL DESCRIPTION Create new Object Select an object type from the list to create a new one associated with this SSID profile. Profile Name Enter up to 31 alphanumeric characters for the profile name. This name is only visible in the Web Configurator and is only for management purposes. Spaces and underscores are allowed. SSID Enter the SSID name for this profile. This is the name visible on the network to wireless clients. Enter up to 32 characters, spaces and underscores are allowed. Security Profile Select a security profile from this list to associate with this SSID. If none exist, you can use the Cr e a t e ne w Obj e ct menu to create one. Note: It is highly recommended that you create security profiles for all of your SSIDs to enhance your network security. MAC Filtering Profile Select a MAC filtering profile from the list to associate with this SSID. If none exist, you can use the Cr e a t e ne w Obj e ct menu to create one. MAC filtering allows you to limit the wireless clients connecting to your network through a particular SSID by wireless client MAC addresses. Any clients that have MAC addresses not in the MAC filtering profile of allowed addresses are denied connections. The disa ble setting means no MAC filtering is used. Layer-2 Isolation Profile Select a layer-2 isolation profile from the list to associate with this SSID. If none exist, you can use the Cr e a t e ne w Obj e ct menu to create one. Layer-2 isolation allows you to prevent wireless clients associated with your NWA/WAC from communicating with other wireless clients, APs, computers or routers in a network. The disa ble setting means no layer-2 isolation is used. NWA5000 / WAC6500 Series User’s Guide 91 Chapter 8 AP Profile Table 45 Configuration > Object > AP Profile > Add/Edit SSID Profile (continued) LABEL DESCRIPTION QoS Select a Quality of Service (QoS) access category to associate with this SSID. Access categories minimize the delay of data packets across a wireless network. Certain categories, such as video or voice, are given a higher priority due to the time sensitive nature of their data packets. QoS access categories are as follows: disa ble : Turns off QoS for this SSID. All data packets are treated equally and not tagged with access categories. W M M : Enables automatic tagging of data packets. The NWA/WAC assigns access categories to the SSID by examining data as it passes through it and making a best guess effort. If something looks like video traffic, for instance, it is tagged as such. W M M _ VOI CE: All wireless traffic to the SSID is tagged as voice data. This is recommended if an SSID is used for activities like placing and receiving VoIP phone calls. W M M _ VI D EO: All wireless traffic to the SSID is tagged as video data. This is recommended for activities like video conferencing. W M M _ BEST_ EFFORT: All wireless traffic to the SSID is tagged as “best effort,” meaning the data travels the best route it can without displacing higher priority traffic. This is good for activities that do not require the best bandwidth throughput, such as surfing the Internet. W M M _ BACKGROUN D : All wireless traffic to the SSID is tagged as low priority or “background traffic”, meaning all other access categories take precedence over this one. If traffic from an SSID does not have strict throughput requirements, then this access category is recommended. For example, an SSID that only has network printers connected to it. VLAN ID Enter a VLAN ID for the NWA/WAC to use to tag traffic originating from this SSID. Hidden SSID Select this if you want to “hide” your SSID from wireless clients. This tells any wireless clients in the vicinity of the AP using this SSID profile not to display its SSID name as a potential connection. Not all wireless clients respect this flag and display it anyway. When a SSID is “hidden” and a wireless client cannot see it, the only way you can connect to the SSID is by manually entering the SSID name in your wireless connection setup screen(s) (these vary by client, client connectivity software, and operating system). Enable Intra-BSS Traffic Blocking Select this option to prevent crossover traffic from within the same SSID. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. 8.4 Security List This screen allows you to manage wireless security configurations that can be used by your SSIDs. Wireless security is implemented strictly between the AP broadcasting the SSID and the stations that are connected to it. To access this screen click Configur a t ion > Obj e ct > AP Pr ofile > SSI D > Se cur it y List . Note: You can have a maximum of 32 security profiles on the NWA/WAC. NWA5000 / WAC6500 Series User’s Guide 92 Chapter 8 AP Profile Figure 54 Configuration > Object > AP Profile > SSID > Security List The following table describes the labels in this screen. Table 46 Configuration > Object > AP Profile > SSID > Security List LABEL DESCRIPTION Add Click this to add a new security profile. Edit Click this to edit the selected security profile. Remove Click this to remove the selected security profile. Object Reference Click this to view which other objects are linked to the selected security profile (for example, SSID profile). This field is a sequential value, and it is not associated with a specific user. Profile Name This field indicates the name assigned to the security profile. Security Mode This field indicates this profile’s security mode (if any). 8.4.1 Add/Edit Security Profile This screen allows you to create a new security profile or edit an existing one. To access this screen, click the Add button or select a security profile from the list and click the Edit button. Note: This screen’s options change based on the Security Mode selected. Only the default screen is displayed here. NWA5000 / WAC6500 Series User’s Guide 93 Chapter 8 AP Profile Figure 55 SSID > Security Profile > Add/Edit Security Profile The following table describes the labels in this screen. Table 47 SSID > Security Profile > Add/Edit Security Profile LABEL DESCRIPTION Profile Name Enter up to 31 alphanumeric characters for the profile name. This name is only visible in the Web Configurator and is only for management purposes. Spaces and underscores are allowed. Security Mode Select a security mode from the list: n on e , w e p, w pa 2 , or w pa 2 - m ix . NWA5000 / WAC6500 Series User’s Guide 94 Chapter 8 AP Profile Table 47 SSID > Security Profile > Add/Edit Security Profile (continued) LABEL DESCRIPTION Radius Server Type This shows Ex t e r n a l and the NWA/WAC uses an external RADIUS server for authentication. Primary / Secondary Radius Server Activate Select this to have the NWA/WAC use the specified RADIUS server. Radius Server IP Address Enter the IP address of the RADIUS server to be used for authentication. Radius Server Port Enter the port number of the RADIUS server to be used for authentication. Radius Server Secret Enter the shared secret password of the RADIUS server to be used for authentication. Primary / Secondary Accounting Server Activate Select the check box to enable user accounting through an external authentication server. Accounting Server IP Address Enter the IP address of the external accounting server in dotted decimal notation. Accounting Server Port Enter the port number of the external accounting server. The default port number is 1813. You need not change this value unless your network administrator instructs you to do so with additional information. Accounting Share Secret Enter a password (up to 128 alphanumeric characters) as the key to be shared between the external accounting server and the NWA/WAC. The key must be the same on the external accounting server and your NWA/WAC. The key is not sent over the network. 802.1X ReAuthenticatio n Timer Select this to enable 802.1x secure authentication. Enter the interval (in seconds) between authentication requests. Enter a 0 for unlimited requests. WEP Authentication Settings Idle Timeout Enter the idle interval (in seconds) that a client can be idle before authentication is discontinued. Authentication Type Select a WEP authentication method. Choices are Ope n or Sh a r e key. Sh a r e key is only available if you are not using 802.1x. Key Length Select the bit-length of the encryption key to be used in WEP connections. If you select W EP- 6 4 : • Enter 10 hexadecimal digits in the range of “A-F”, “a-f” and “0-9” (for example, 0x11AA22BB33) for each Ke y used. or • Enter 5 ASCII characters (case sensitive) ranging from “a-z”, “A-Z” and “0-9” (for example, MyKey) for each Ke y used. If you select W EP- 1 2 8 : • Enter 26 hexadecimal digits in the range of “A-F”, “a-f” and “0-9” (for example, 0x00112233445566778899AABBCC) for each Ke y used. or • Key 1~4 Enter 13 ASCII characters (case sensitive) ranging from “a-z”, “A-Z” and “0-9” (for example, MyKey12345678) for each Ke y used. Based on your Ke y Le n gt h selection, enter the appropriate length hexadecimal or ASCII key. WPA2/WPA2-Mix Authentication Settings NWA5000 / WAC6500 Series User’s Guide 95 Chapter 8 AP Profile Table 47 SSID > Security Profile > Add/Edit Security Profile (continued) LABEL DESCRIPTION PSK This field is available when you select the w pa 2 , or w pa 2 - m ix security mode. Select this option to use a Pre-Shared Key with WPA2 encryption. Pre-Shared Key Cipher Type Enter a pre-shared key of between 8 and 63 case-sensitive ASCII characters (including spaces and symbols) or 64 hexadecimal characters. Select an encryption cipher type from the list. • • • a u t o - This automatically chooses the best available cipher based on the cipher in use by the wireless client that is attempting to make a connection. t k ip - This is the Temporal Key Integrity Protocol encryption method added later to the WEP encryption protocol to further secure. Not all wireless clients may support this. a e s - This is the Advanced Encryption Standard encryption method. It is a more recent development over TKIP and considerably more robust. Not all wireless clients may support this. Idle Timeout Enter the interval (in seconds) that a client can be idle before authentication is discontinued. Group Key Update Timer Enter the interval (in seconds) at which the AP updates the group WPA2 encryption key. Management Frame Protection This field is available only when you select w pa 2 or w pa 2 - m ix in the Se cu r it y M ode field and set Ciph e r Type to a e s. Data frames in 802.11 WLANs can be encrypted and authenticated with WEP, WPA or WPA2. But 802.11 management frames, such as beacon/probe response, association request, association response, de-authentication and disassociation are always unauthenticated and unencrypted. IEEE 802.11w Protected Management Frames allows APs to use the existing security mechanisms (encryption and authentication methods defined in IEEE 802.11i WPA/WPA2) to protect management frames. This helps prevent wireless DoS attacks. Select the check box to enable management frame protection (MFP) to add security to 802.11 management frames. Select Opt ion a l if you do not require the wireless clients to support MFP. Management frames will be encrypted if the clients support MFP. Select Re qu ir e d and wireless clients must support MFP in order to join the NWA/WAC’s wireless network. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. 8.5 MAC Filter List This screen allows you to create and manage security configurations that can be used by your SSIDs. To access this screen click Configur a t ion > Obj e ct > AP Pr ofile > SSI D > M AC Filt e r List . Note: You can have a maximum of 32 MAC filtering profiles on the NWA/WAC. NWA5000 / WAC6500 Series User’s Guide 96 Chapter 8 AP Profile Figure 56 Configuration > Object > AP Profile > SSID > MAC Filter List The following table describes the labels in this screen. Table 48 Configuration > Object > AP Profile > SSID > MAC Filter List LABEL DESCRIPTION Add Click this to add a new MAC filtering profile. Edit Click this to edit the selected MAC filtering profile. Remove Click this to remove the selected MAC filtering profile. Object Reference Click this to view which other objects are linked to the selected MAC filtering profile (for example, SSID profile). This field is a sequential value, and it is not associated with a specific user. Profile Name This field indicates the name assigned to the MAC filtering profile. Filter Action This field indicates this profile’s filter action (if any). 8.5.1 Add/Edit MAC Filter Profile This screen allows you to create a new MAC filtering profile or edit an existing one. To access this screen, click the Add button or select a MAC filter profile from the list and click the Edit button. Note: Each MAC filtering profile can include a maximum of 512 MAC addresses. NWA5000 / WAC6500 Series User’s Guide 97 Chapter 8 AP Profile Figure 57 SSID > MAC Filter List > Add/Edit MAC Filter Profile The following table describes the labels in this screen. Table 49 SSID > MAC Filter List > Add/Edit MAC Filter Profile LABEL DESCRIPTION Profile Name Enter up to 31 alphanumeric characters for the profile name. This name is only visible in the Web Configurator and is only for management purposes. Spaces and underscores are allowed. Filter Action Select a llow to permit the wireless client with the MAC addresses in this profile to connect to the network through the associated SSID; select de n y to block the wireless clients with the specified MAC addresses. Add Click this to add a MAC address to the profile’s list. Edit Click this to edit the selected MAC address in the profile’s list. Remove Click this to remove the selected MAC address from the profile’s list. This field is a sequential value, and it is not associated with a specific user. MAC This field specifies a MAC address associated with this profile. Description This field displays a description for the MAC address associated with this profile. You can click the description to make it editable. Enter up to 60 characters, spaces and underscores allowed. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. 8.6 Layer-2 Isolation List Layer-2 isolation is used to prevent wireless clients associated with your NWA/WAC from communicating with other wireless clients, APs, computers or routers in a network. In the following example, layer-2 isolation is enabled on the NWA/WAC to allow a guest wireless client (A) to access the main network router (B). The router provides access to the Internet and the NWA5000 / WAC6500 Series User’s Guide 98 Chapter 8 AP Profile network printer (C) while preventing the client from accessing other computers and servers on the network. The client can communicate with other wireless clients only if Intra-BSS Traffic blocking is disabled. Note: Intra-BSS Traffic Blocking is activated when you enable layer-2 isolation. Figure 58 Layer-2 Isolation Application MAC addresses that are not listed in the layer-2 isolation table are blocked from communicating with the NWA/WAC’s wireless clients except for broadcast packets. Layer-2 isolation does not check the traffic between wireless clients that are associated with the same AP. Intra-BSS traffic allows wireless clients associated with the same AP to communicate with each other. This screen allows you to specify devices you want the users on your wireless networks to access. To access this screen click Configur a t ion > Obj e ct > AP Pr ofile > SSI D > La ye r - 2 I sola t ion List . Figure 59 Configuration > Object > AP Profile > SSID > Layer-2 Isolation List The following table describes the labels in this screen. Table 50 Configuration > Object > AP Profile > SSID > Layer-2 Isolation List LABEL DESCRIPTION Add Click this to add a new MAC filtering profile. Edit Click this to edit the selected MAC filtering profile. Remove Click this to remove the selected MAC filtering profile. Object Reference Click this to view which other objects are linked to the selected MAC filtering profile (for example, SSID profile). NWA5000 / WAC6500 Series User’s Guide 99 Chapter 8 AP Profile Table 50 Configuration > Object > AP Profile > SSID > Layer-2 Isolation List (continued) LABEL DESCRIPTION This field is a sequential value, and it is not associated with a specific user. Profile Name This field indicates the name assigned to the layer-2 isolation profile. 8.6.1 Add/Edit Layer-2 Isolation Profile This screen allows you to create a new layer-2 isolation profile or edit an existing one. To access this screen, click the Add button or select a layer-2 isolation profile from the list and click the Edit button. Note: You need to know the MAC address of each wireless client, AP, computer or router that you want to allow to communicate with the NWA/WAC's wireless clients. Figure 60 SSID > MAC Filter List > Add/Edit Layer-2 Isolation Profile The following table describes the labels in this screen. Table 51 SSID > MAC Filter List > Add/Edit Layer-2 Isolation Profile LABEL DESCRIPTION Profile Name Enter up to 31 alphanumeric characters for the profile name. This name is only visible in the Web Configurator and is only for management purposes. Spaces and underscores are allowed. Add Click this to add a MAC address to the profile’s list. Edit Click this to edit the selected MAC address in the profile’s list. Remove Click this to remove the selected MAC address from the profile’s list. This field is a sequential value, and it is not associated with a specific user. MAC This field specifies a MAC address associated with this profile. Description This field displays a description for the MAC address associated with this profile. You can click the description to make it editable. Enter up to 60 characters, spaces and underscores allowed. NWA5000 / WAC6500 Series User’s Guide 100 Chapter 8 AP Profile Table 51 SSID > MAC Filter List > Add/Edit Layer-2 Isolation Profile (continued) LABEL DESCRIPTION OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. NWA5000 / WAC6500 Series User’s Guide 101 C HAPT ER MON Profile 9.1 Overview This screen allows you to set up monitor mode configurations that allow your NWA/WAC to scan for other wireless devices in the vicinity. Once detected, you can use the W ir e le ss > M ON M ode screen (Section 6.3 on page 69) to classify them as either rogue or friendly. Not all NWA/WACs support monitor mode and rogue APs detection. 9.1.1 What You Can Do in this Chapter The M ON Pr ofile screen (Section 9.2 on page 102) creates preset monitor mode configurations that can be used by the NWA/WAC. 9.2 MON Profile This screen allows you to create monitor mode configurations that can be used by the APs. To access this screen, login to the Web Configurator, and click Con figu r a t ion > Obj e ct > M ON Pr ofile . Figure 61 Configuration > Object > MON Profile The following table describes the labels in this screen. Table 52 Configuration > Object > MON Profile LABEL DESCRIPTION Add Click this to add a new monitor mode profile. Edit Click this to edit the selected monitor mode profile. Remove Click this to remove the selected monitor mode profile. NWA5000 / WAC6500 Series User’s Guide 102 Chapter 9 MON Profile Table 52 Configuration > Object > MON Profile (continued) LABEL DESCRIPTION Activate To turn on an entry, select it and click Act iva t e . Inactivate To turn off an entry, select it and click I n a ct iva t e . Object Reference Click this to view which other objects are linked to the selected monitor mode profile (for example, an AP management profile). This field is a sequential value, and it is not associated with a specific profile. Status This field shows whether or not the entry is activated. Profile Name This field indicates the name assigned to the monitor profile. 9.2.1 Add/Edit MON Profile This screen allows you to create a new monitor mode profile or edit an existing one. To access this screen, click the Add button or select and existing monitor mode profile and click the Edit button. Figure 62 Configuration > Object > MON Profile > Add/Edit MON Profile NWA5000 / WAC6500 Series User’s Guide 103 Chapter 9 MON Profile The following table describes the labels in this screen. Table 53 Configuration > Object > MON Profile > Add/Edit MON Profile LABEL DESCRIPTION Activate Select this to activate this monitor mode profile. Profile Name This field indicates the name assigned to the monitor mode profile. Channel dwell time Enter the interval (in milliseconds) before the NWA/WAC switches to another channel for monitoring. Scan Channel Mode Select a u t o to have the NWA/WAC switch to the next sequential channel once the Ch a n n e l dw e ll t im e expires. Select m a n u a l to set specific channels through which to cycle sequentially when the Ch a n n e l dw e ll t im e expires. Selecting this options makes the Sca n Ch a n ne l List options available. Set Scan Channel List (2.4 GHz) Move a channel from the Ava ila ble ch a n n e ls column to the Ch a n n e ls se le ct e d column to have the NWA/WAC using this profile scan that channel when Sca n Ch a nn e l M ode is set to m a n u a l. These channels are limited to the 2.4 GHz range (802.11 b/g/n). Set Scan Channel List (5 GHz) Move a channel from the Ava ila ble ch a n n e ls column to the Ch a n n e ls se le ct e d column to have the NWA/WAC using this profile scan that channel when Sca n Ch a nn e l M ode is set to m a n u a l. These channels are limited to the 5 GHz range (802.11 a/n). Not all NWA/WACs support both 2.4 GHz and 5 GHz frequency bands. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. 9.3 Technical Reference The following section contains additional technical information about the features described in this chapter. Rogue APs Rogue APs are wireless access points operating in a network’s coverage area that are not under the control of the network’s administrators, and can open up holes in a network’s security. Attackers can take advantage of a rogue AP’s weaker (or non-existent) security to gain access to the network, or set up their own rogue APs in order to capture information from wireless clients. If a scan reveals a rogue AP, you can use commercially-available software to physically locate it. NWA5000 / WAC6500 Series User’s Guide 104 Chapter 9 MON Profile Figure 63 Rogue AP Example RG In the example above, a corporate network’s security is compromised by a rogue AP (RG) set up by an employee at his workstation in order to allow him to connect his notebook computer wirelessly (A). The company’s legitimate wireless network (the dashed ellipse B) is well-secured, but the rogue AP uses inferior security that is easily broken by an attacker (X) running readily available encryption-cracking software. In this example, the attacker now has access to the company network, including sensitive data stored on the file server (C). Friendly APs If you have more than one AP in your wireless network, you should also configure a list of “friendly” APs. Friendly APs are other wireless access points that are detected in your network, as well as any others that you know are not a threat (those from recognized networks, for example). It is recommended that you export (save) your list of friendly APs often, especially if you have a network with a large number of access points. NWA5000 / WAC6500 Series User’s Guide 105 C HAPTER 10 WDS Profile 10.1 Overview This chapter shows you how to configure WDS (Wireless Disbribution System) profiles for the NWA/ WAC to form a WDS with other APs. 10.1.1 What You Can Do in this Chapter The W D S Pr ofile screen (Section 10.2 on page 106) creates preset WDS configurations that can be used by the NWA/WAC. 10.2 WDS Profile This screen allows you to manage and create WDS profiles that can be used by the APs. To access this screen, click Configur a t ion > Obj e ct > W D S Pr ofile . Figure 64 Configuration > Object > WDS Profile The following table describes the labels in this screen. Table 54 Configuration > Object > WDS Profile LABEL DESCRIPTION Add Click this to add a new profile. Edit Click this to edit the selected profile. Remove Click this to remove the selected profile. This field is a sequential value, and it is not associated with a specific profile. Profile Name This field indicates the name assigned to the profile. WDS SSID This field shows the SSID specified in this WDS profile. NWA5000 / WAC6500 Series User’s Guide 106 Chapter 10 WDS Profile 10.2.1 Add/Edit WDS Profile This screen allows you to create a new WDS profile or edit an existing one. To access this screen, click the Add button or select and existing profile and click the Edit button. Figure 65 Configuration > Object > WDS Profile > Add/Edit WDS Profile The following table describes the labels in this screen. Table 55 Configuration > Object > WDS Profile > Add/Edit WDS Profile LABEL DESCRIPTION Profile Name Enter up to 31 alphanumeric characters for the profile name. WDS SSID Enter the SSID with which you want the NWA/WAC to connect to a root AP or repeater to form a WDS. Pre-Shared Key Enter a pre-shared key of between 8 and 63 case-sensitive ASCII characters (including spaces and symbols) or 64 hexadecimal characters. The key is used to encrypt the traffic between the APs. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. NWA5000 / WAC6500 Series User’s Guide 107 C HAPTER 11 Certificates 11.1 Overview The NWA/WAC can use certificates (also called digital IDs) to authenticate users. Certificates are based on public-private key pairs. A certificate contains the certificate owner’s identity and public key. Certificates provide a way to exchange public keys for use in authentication. 11.1.1 What You Can Do in this Chapter • The M y Ce r t ifica t e screens (Section 11.2 on page 111) generate and export self-signed certificates or certification requests and import the NWA/WAC’s CA-signed certificates. • The Tr ust e d Ce r t ifica t e s screens (Section 11.3 on page 119) save CA certificates and trusted remote host certificates to the NWA/WAC. The NWA/WAC trusts any valid certificate that you have imported as a trusted certificate. It also trusts any valid certificate signed by any of the certificates that you have imported as a trusted certificate. 11.1.2 What You Need to Know The following terms and concepts may help as you read this chapter. When using public-key cryptology for authentication, each host has two keys. One key is public and can be made openly available. The other key is private and must be kept secure. These keys work like a handwritten signature (in fact, certificates are often referred to as “digital signatures”). Only you can write your signature exactly as it should look. When people know what your signature looks like, they can verify whether something was signed by you, or by someone else. In the same way, your private key “writes” your digital signature and your public key allows people to verify whether data was signed by you, or by someone else. This process works as follows: Tim wants to send a message to Jenny. He needs her to be sure that it comes from him, and that the message content has not been altered by anyone else along the way. Tim generates a public key pair (one public key and one private key). Tim keeps the private key and makes the public key openly available. This means that anyone who receives a message seeming to come from Tim can read it and verify whether it is really from him or not. Tim uses his private key to sign the message and sends it to Jenny. Jenny receives the message and uses Tim’s public key to verify it. Jenny knows that the message is from Tim, and that although other people may have been able to read the message, no-one can have altered it (because they cannot re-sign the message with Tim’s private key). NWA5000 / WAC6500 Series User’s Guide 108 Chapter 11 Certificates Additionally, Jenny uses her own private key to sign a message and Tim uses Jenny’s public key to verify the message. The NWA/WAC uses certificates based on public-key cryptology to authenticate users attempting to establish a connection, not to encrypt the data that you send after establishing a connection. The method used to secure the data that you send through an established connection depends on the type of connection. The certification authority uses its private key to sign certificates. Anyone can then use the certification authority’s public key to verify the certificates. A certification path is the hierarchy of certification authority certificates that validate a certificate. The NWA/WAC does not trust a certificate if any certificate on its path has expired or been revoked. Certification authorities maintain directory servers with databases of valid and revoked certificates. A directory of certificates that have been revoked before the scheduled expiration is called a CRL (Certificate Revocation List). The NWA/WAC can check a peer’s certificate against a directory server’s list of revoked certificates. The framework of servers, software, procedures and policies that handles keys is called PKI (public-key infrastructure). Advantages of Certificates Certificates offer the following benefits. • The NWA/WAC only has to store the certificates of the certification authorities that you decide to trust, no matter how many devices you need to authenticate. • Key distribution is simple and very secure since you can freely distribute public keys and you never need to transmit private keys. Self-signed Certificates You can have the NWA/WAC act as a certification authority and sign its own certificates. Factory Default Certificate The NWA/WAC generates its own unique self-signed certificate when you first turn it on. This certificate is referred to in the GUI as the factory default certificate. Certificate File Formats Any certificate that you want to import has to be in one of these file formats: • Binary X.509: This is an ITU-T recommendation that defines the formats for X.509 certificates. • PEM (Base-64) encoded X.509: This Privacy Enhanced Mail format uses lowercase letters, uppercase letters and numerals to convert a binary X.509 certificate into a printable form. • Binary PKCS#7: This is a standard that defines the general syntax for data (including digital signatures) that may be encrypted. A PKCS #7 file is used to transfer a public key certificate. The private key is not included. The NWA/WAC currently allows the importation of a PKS#7 file that contains a single certificate. • PEM (Base-64) encoded PKCS#7: This Privacy Enhanced Mail (PEM) format uses lowercase letters, uppercase letters and numerals to convert a binary PKCS#7 certificate into a printable form. NWA5000 / WAC6500 Series User’s Guide 109 Chapter 11 Certificates • Binary PKCS#12: This is a format for transferring public key and private key certificates.The private key in a PKCS #12 file is within a password-encrypted envelope. The file’s password is not connected to your certificate’s public or private passwords. Exporting a PKCS #12 file creates this and you must provide it to decrypt the contents when you import the file into the NWA/WAC. Note: Be careful not to convert a binary file to text during the transfer process. It is easy for this to occur since many programs use text files by default. 11.1.3 Verifying a Certificate Before you import a trusted certificate into the NWA/WAC, you should verify that you have the correct certificate. You can do this using the certificate’s fingerprint. A certificate’s fingerprint is a message digest calculated using the MD5 or SHA1 algorithm. The following procedure describes how to check a certificate’s fingerprint to verify that you have the actual certificate. Browse to where you have the certificate saved on your computer. Make sure that the certificate has a “.cer” or “.crt” file name extension. Double-click the certificate’s icon to open the Ce r t ifica t e window. Click the D e t a ils tab and scroll down to the Thum bpr int Algor it hm and Th um bpr int fields. Use a secure method to verify that the certificate owner has the same information in the Th um bpr in t Algor it h m and Th u m bpr in t fields. The secure method may very based on your situation. Possible examples would be over the telephone or through an HTTPS connection. NWA5000 / WAC6500 Series User’s Guide 110 Chapter 11 Certificates 11.2 My Certificates Click Configur a t ion > Obj e ct > Ce r t ifica t e > M y Ce r t ifica t e s to open this screen. This is the NWA/WAC’s summary list of certificates and certification requests. Figure 66 Configuration > Object > Certificate > My Certificates The following table describes the labels in this screen. Table 56 Configuration > Object > Certificate > My Certificates LABEL DESCRIPTION PKI Storage Space in Use This bar displays the percentage of the NWA/WAC’s PKI storage space that is currently in use. When the storage space is almost full, you should consider deleting expired or unnecessary certificates before adding more certificates. Add Click this to go to the screen where you can have the NWA/WAC generate a certificate or a certification request. Edit Double-click an entry or select it and click Edit to open a screen with an in-depth list of information about the certificate. Remove The NWA/WAC keeps all of your certificates unless you specifically delete them. Uploading a new firmware or default configuration file does not delete your certificates. To remove an entry, select it and click Re m ove . The NWA/WAC confirms you want to remove it before doing so. Subsequent certificates move up by one when you take this action. Object Reference You cannot delete certificates that any of the NWA/WAC’s features are configured to use. Select an entry and click Obj e ct Re fe r e n ce to open a screen that shows which settings use the entry. This field displays the certificate index number. The certificates are listed in alphabetical order. Name This field displays the name used to identify this certificate. It is recommended that you give each certificate a unique name. Type This field displays what kind of certificate this is. REQ represents a certification request and is not yet a valid certificate. Send a certification request to a certification authority, which then issues a certificate. Use the M y Ce r t ifica t e I m por t screen to import the certificate and replace the request. SELF represents a self-signed certificate. CERT represents a certificate issued by a certification authority. NWA5000 / WAC6500 Series User’s Guide 111 Chapter 11 Certificates Table 56 Configuration > Object > Certificate > My Certificates (continued) LABEL DESCRIPTION Subject This field displays identifying information about the certificate’s owner, such as CN (Common Name), OU (Organizational Unit or department), O (Organization or company) and C (Country). It is recommended that each certificate have unique subject information. Issuer This field displays identifying information about the certificate’s issuing certification authority, such as a common name, organizational unit or department, organization or company and country. With self-signed certificates, this is the same information as in the Subj e ct field. Valid From This field displays the date that the certificate becomes applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expired! message if the certificate has expired. Import Click I m por t to open a screen where you can save a certificate to the NWA/WAC. Refresh Click Re fr e sh to display the current validity status of the certificates. 11.2.1 Add My Certificates Click Configur a t ion > Obj e ct > Ce r t ifica t e > M y Ce r t ifica t e s and then the Add icon to open the Add M y Ce r t ifica t e s screen. Use this screen to have the NWA/WAC create a self-signed certificate, enroll a certificate with a certification authority or generate a certification request. NWA5000 / WAC6500 Series User’s Guide 112 Chapter 11 Certificates Figure 67 Configuration > Object > Certificate > My Certificates > Add NWA5000 / WAC6500 Series User’s Guide 113 Chapter 11 Certificates The following table describes the labels in this screen. Table 57 Configuration > Object > Certificate > My Certificates > Add LABEL DESCRIPTION Name Type a name to identify this certificate. You can use up to 31 alphanumeric and ;‘~!@#$%^&()_+[]{}’,.=- characters. Subject Information Use these fields to record information that identifies the owner of the certificate. You do not have to fill in every field, although you must specify a H ost I P Addr e ss, H ost D om a in N a m e , or E- M a il. The certification authority may add fields (such as a serial number) to the subject information when it issues a certificate. It is recommended that each certificate have unique subject information. Select a radio button to identify the certificate’s owner by IP address, domain name or e-mail address. Type the IP address (in dotted decimal notation), domain name or email address in the field provided. The domain name or e-mail address is for identification purposes only and can be any string. A domain name can be up to 255 characters. You can use alphanumeric characters, the hyphen and periods. An e-mail address can be up to 63 characters. You can use alphanumeric characters, the hyphen, the @ symbol, periods and the underscore. Organizational Unit Identify the organizational unit or department to which the certificate owner belongs. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore. Organization Identify the company or group to which the certificate owner belongs. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore. Town (City) Identify the town or city where the certificate owner is located. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore. State (Province) Identify the state or province where the certificate owner is located. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore. Country Identify the nation where the certificate owner is located. You can use up to 31 characters. You can use alphanumeric characters, the hyphen and the underscore. Key Type Select RSA to use the Rivest, Shamir and Adleman public-key algorithm. Select D SA to use the Digital Signature Algorithm public-key algorithm. Key Length Select a number from the drop-down list box to determine how many bits the key should use (512 to 2048). The longer the key, the more secure it is. A longer key also uses more PKI storage space. Enrollment Options These radio buttons deal with how and when the certificate is to be generated. Create a self-signed certificate Select this to have the NWA/WAC generate the certificate and act as the Certification Authority (CA) itself. This way you do not need to apply to a certification authority for certificates. Create a certification request and save it locally for later manual enrollment Select this to have the NWA/WAC generate and store a request for a certificate. Use the M y Ce r t ifica t e Edit screen to view the certification request and copy it to send to the certification authority. Copy the certification request from the M y Ce r t ifica t e Edit screen and then send it to the certification authority. NWA5000 / WAC6500 Series User’s Guide 114 Chapter 11 Certificates Table 57 Configuration > Object > Certificate > My Certificates > Add (continued) LABEL DESCRIPTION Create a certification request and enroll for a certificate immediately online Select this to have the NWA/WAC generate a request for a certificate and apply to a certification authority for a certificate. You must have the certification authority’s certificate already imported in the Tr u st e d Ce r t ifica t e s screen. When you select this option, you must select the certification authority’s enrollment protocol and the certification authority’s certificate from the drop-down list boxes and enter the certification authority’s server address. You also need to fill in the Re fe r e n ce N um be r and Ke y if the certification authority requires them. Enrollment Protocol This field applies when you select Cr e a t e a ce r t ifica t ion r e qu e st a n d e n r oll for a ce r t ifica t e im m e dia t e ly on lin e . Select the certification authority’s enrollment protocol from the drop-down list box. Sim ple Ce r t ifica t e En r ollm e n t Pr ot ocol ( SCEP) is a TCP-based enrollment protocol that was developed by VeriSign and Cisco. Ce r t ifica t e M a n a ge m e n t Pr ot ocol ( CM P) is a TCP-based enrollment protocol that was developed by the Public Key Infrastructure X.509 working group of the Internet Engineering Task Force (IETF) and is specified in RFC 2510. CA Server Address This field applies when you select Cr e a t e a ce r t ifica t ion r e qu e st a n d e n r oll for a ce r t ifica t e im m e dia t e ly on lin e . Enter the IP address (or URL) of the certification authority server. For a URL, you can use up to 511 of the following characters. a-zA-Z0-9'()+,/ :.=?;!*#@$_%- CA Certificate This field applies when you select Cr e a t e a ce r t ifica t ion r e qu e st a n d e n r oll for a ce r t ifica t e im m e dia t e ly on lin e . Select the certification authority’s certificate from the CA Ce r t ifica t e drop-down list box. You must have the certification authority’s certificate already imported in the Tr u st e d Ce r t ifica t e s screen. Click Tr ust e d CAs to go to the Tr u st e d Ce r t ifica t e s screen where you can view (and manage) the NWA/WAC's list of certificates of trusted certification authorities. Request Authentication When you select Cr e a t e a ce r t ifica t ion r e qu e st a n d e n r oll for a ce r t ifica t e im m e dia t e ly on lin e , the certification authority may want you to include a reference number and key to identify you when you send a certification request. Fill in both the Re fe r e n ce N u m be r and the Ke y fields if your certification authority uses the CMP enrollment protocol. Just the Ke y field displays if your certification authority uses the SCEP enrollment protocol. For the reference number, use 0 to 99999999. For the key, use up to 31 of the following characters. a-zA-Z09;|`~!@#$%^&*()_+\{}':,./<>=- OK Click OK to begin certificate or certification request generation. Cancel Click Ca n ce l to quit and return to the M y Ce r t ifica t e s screen. If you configured the Add M y Ce r t ifica t e s screen to have the NWA/WAC enroll a certificate and the certificate enrollment is not successful, you see a screen with a Re t ur n button that takes you back to the Add M y Ce r t ifica t e s screen. Click Re t ur n and check your information in the Add M y Ce r t ifica t e s screen. Make sure that the certification authority information is correct and that your Internet connection is working properly if you want the NWA/WAC to enroll a certificate online. NWA5000 / WAC6500 Series User’s Guide 115 Chapter 11 Certificates 11.2.2 Edit My Certificates Click Configur a t ion > Obj e ct > Ce r t ifica t e > M y Ce r t ifica t e s and then the Edit icon to open the M y Ce r t ifica t e Edit screen. You can use this screen to view in-depth certificate information and change the certificate’s name. Figure 68 Configuration > Object > Certificate > My Certificates > Edit NWA5000 / WAC6500 Series User’s Guide 116 Chapter 11 Certificates The following table describes the labels in this screen. Table 58 Configuration > Object > Certificate > My Certificates > Edit LABEL DESCRIPTION Name This field displays the identifying name of this certificate. You can use up to 31 alphanumeric and ;‘~!@#$%^&()_+[]{}’,.=- characters. Certification Path This field displays for a certificate, not a certification request. Click the Re fr e sh button to have this read-only text box display the hierarchy of certification authorities that validate the certificate (and the certificate itself). If the issuing certification authority is one that you have imported as a trusted certification authority, it may be the only certification authority in the list (along with the certificate itself). If the certificate is a self-signed certificate, the certificate itself is the only one in the list. The NWA/WAC does not trust the certificate and displays “Not trusted” in this field if any certificate on the path has expired or been revoked. Refresh Click Re fr e sh to display the certification path. Certificate Information These read-only fields display detailed information about the certificate. Type This field displays general information about the certificate. CA-signed means that a Certification Authority signed the certificate. Self-signed means that the certificate’s owner signed the certificate (not a certification authority). “X.509” means that this certificate was created and signed according to the ITU-T X.509 recommendation that defines the formats for public-key certificates. Version This field displays the X.509 version number. “ Serial Number This field displays the certificate’s identification number given by the certification authority or generated by the NWA/WAC. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O), State (ST), and Country (C). Issuer This field displays identifying information about the certificate’s issuing certification authority, such as Common Name, Organizational Unit, Organization and Country. With self-signed certificates, this is the same as the Su bj e ct N a m e field. “none” displays for a certification request. Signature Algorithm This field displays the type of algorithm that was used to sign the certificate. The NWA/ WAC uses rsa-pkcs1-sha1 (RSA public-private key encryption algorithm and the SHA1 hash algorithm). Some certification authorities may use rsa-pkcs1-md5 (RSA publicprivate key encryption algorithm and the MD5 hash algorithm). Valid From This field displays the date that the certificate becomes applicable. “none” displays for a certification request. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expired! message if the certificate has expired. “none” displays for a certification request. Key Algorithm This field displays the type of algorithm that was used to generate the certificate’s key pair (the NWA/WAC uses RSA encryption) and the length of the key set in bits (1024 bits for example). Subject Alternative Name This field displays the certificate owner‘s IP address (IP), domain name (DNS) or e-mail address (EMAIL). Key Usage This field displays for what functions the certificate’s key can be used. For example, “DigitalSignature” means that the key can be used to sign certificates and “KeyEncipherment” means that the key can be used to encrypt text. Basic Constraint This field displays general information about the certificate. For example, Subject Type=CA means that this is a certification authority’s certificate and “Path Length Constraint=1” means that there can only be one certification authority in the certificate’s path. This field does not display for a certification request. NWA5000 / WAC6500 Series User’s Guide 117 Chapter 11 Certificates Table 58 Configuration > Object > Certificate > My Certificates > Edit LABEL DESCRIPTION MD5 Fingerprint This is the certificate’s message digest that the NWA/WAC calculated using the MD5 algorithm. SHA1 Fingerprint This is the certificate’s message digest that the NWA/WAC calculated using the SHA1 algorithm. Certificate in PEM (Base-64) Encoded Format This read-only text box displays the certificate or certification request in Privacy Enhanced Mail (PEM) format. PEM uses lowercase letters, uppercase letters and numerals to convert a binary certificate into a printable form. You can copy and paste a certification request into a certification authority’s web page, an e-mail that you send to the certification authority or a text editor and save the file on a management computer for later manual enrollment. You can copy and paste a certificate into an e-mail to send to friends or colleagues or you can copy and paste a certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example). Export Certificate Only Use this button to save a copy of the certificate without its private key. Click this button and then Sa ve in the File D ow n loa d screen. The Sa ve As screen opens, browse to the location that you want to use and click Sa ve . Password If you want to export the certificate with its private key, create a password and type it here. Make sure you keep this password in a safe place. You will need to use it if you import the certificate to another device. Export Certificate with Private Key Use this button to save a copy of the certificate with its private key. Type the certificate’s password and click this button. Click Sa ve in the File D ow n loa d screen. The Sa ve As screen opens, browse to the location that you want to use and click Sa ve . OK Click OK to save your changes back to the NWA/WAC. You can only change the name. Cancel Click Ca n ce l to quit and return to the M y Ce r t ifica t e s screen. 11.2.3 Import Certificates Click Configur a t ion > Obj e ct > Ce r t ifica t e > M y Ce r t ifica t e s > I m por t to open the M y Ce r t ifica t e I m por t screen. Follow the instructions in this screen to save an existing certificate to the NWA/WAC. Note: You can import a certificate that matches a corresponding certification request that was generated by the NWA/WAC. You can also import a certificate in PKCS#12 format, including the certificate’s public and private keys. The certificate you import replaces the corresponding request in the M y Ce r t ifica t e s screen. You must remove any spaces in the certificate’s filename before you can import it. NWA5000 / WAC6500 Series User’s Guide 118 Chapter 11 Certificates Figure 69 Configuration > Object > Certificate > My Certificates > Import The following table describes the labels in this screen. Table 59 Configuration > Object > Certificate > My Certificates > Import LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Br ow se to find it. You cannot import a certificate with the same name as a certificate that is already in the NWA/ WAC. Browse Click Br ow se to find the certificate file you want to upload. Password This field only applies when you import a binary PKCS#12 format file. Type the file’s password that was created when the PKCS #12 file was exported. OK Click OK to save the certificate on the NWA/WAC. Cancel Click Ca nce l to quit and return to the M y Ce r t ifica t e s screen. 11.3 Trusted Certificates Click Configur a t ion > Obj e ct > Ce r t ifica t e > Tr ust e d Ce r t ifica t e s to open the Tr u st e d Ce r t ifica t e s screen. This screen displays a summary list of certificates that you have set the NWA/ WAC to accept as trusted. The NWA/WAC also accepts any valid certificate signed by a certificate on this list as being trustworthy; thus you do not need to import any certificate that is signed by one of these certificates. NWA5000 / WAC6500 Series User’s Guide 119 Chapter 11 Certificates Figure 70 Configuration > Object > Certificate > Trusted Certificates The following table describes the labels in this screen. Table 60 Configuration > Object > Certificate > Trusted Certificates LABEL DESCRIPTION PKI Storage Space in Use This bar displays the percentage of the NWA/WAC’s PKI storage space that is currently in use. When the storage space is almost full, you should consider deleting expired or unnecessary certificates before adding more certificates. Edit Double-click an entry or select it and click Edit to open a screen with an in-depth list of information about the certificate. Remove The NWA/WAC keeps all of your certificates unless you specifically delete them. Uploading a new firmware or default configuration file does not delete your certificates. To remove an entry, select it and click Re m ove . The NWA/WAC confirms you want to remove it before doing so. Subsequent certificates move up by one when you take this action. Object Reference You cannot delete certificates that any of the NWA/WAC’s features are configured to use. Select an entry and click Obj e ct Re fe r e n ce to open a screen that shows which settings use the entry. This field displays the certificate index number. The certificates are listed in alphabetical order. Name This field displays the name used to identify this certificate. Subject This field displays identifying information about the certificate’s owner, such as CN (Common Name), OU (Organizational Unit or department), O (Organization or company) and C (Country). It is recommended that each certificate have unique subject information. Issuer This field displays identifying information about the certificate’s issuing certification authority, such as a common name, organizational unit or department, organization or company and country. With self-signed certificates, this is the same information as in the Su bj e ct field. Valid From This field displays the date that the certificate becomes applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expired! message if the certificate has expired. Import Click I m por t to open a screen where you can save the certificate of a certification authority that you trust, from your computer to the NWA/WAC. Refresh Click this button to display the current validity status of the certificates. NWA5000 / WAC6500 Series User’s Guide 120 Chapter 11 Certificates 11.3.1 Edit Trusted Certificates Click Con figu r a t ion > Obj e ct > Ce r t ifica t e > Tr ust e d Ce r t ifica t e s and then a certificate’s Edit icon to open the Tr ust e d Ce r t ifica t e s Edit screen. Use this screen to view in-depth information about the certificate, change the certificate’s name and set whether or not you want the NWA/WAC to check a certification authority’s list of revoked certificates before trusting a certificate issued by the certification authority. Figure 71 Configuration > Object > Certificate > Trusted Certificates > Edit NWA5000 / WAC6500 Series User’s Guide 121 Chapter 11 Certificates The following table describes the labels in this screen. Table 61 Configuration > Object > Certificate > Trusted Certificates > Edit LABEL DESCRIPTION Name This field displays the identifying name of this certificate. You can change the name. You can use up to 31 alphanumeric and ;‘~!@#$%^&()_+[]{}’,.=- characters. Certification Path Click the Re fr e sh button to have this read-only text box display the end entity’s certificate and a list of certification authority certificates that shows the hierarchy of certification authorities that validate the end entity’s certificate. If the issuing certification authority is one that you have imported as a trusted certificate, it may be the only certification authority in the list (along with the end entity’s own certificate). The NWA/WAC does not trust the end entity’s certificate and displays “Not trusted” in this field if any certificate on the path has expired or been revoked. Refresh Click Re fr e sh to display the certification path. Enable X.509v3 CRL Distribution Points and OCSP checking Select this check box to have the NWA/WAC check incoming certificates that are signed by this certificate against a Certificate Revocation List (CRL) or an OCSP server. You also need to configure the OSCP or LDAP server details. OCSP Server Select this check box if the directory server uses OCSP (Online Certificate Status Protocol). URL Type the protocol, IP address and pathname of the OCSP server. ID The NWA/WAC may need to authenticate itself in order to assess the OCSP server. Type the login name (up to 31 ASCII characters) from the entity maintaining the server (usually a certification authority). Password Type the password (up to 31 ASCII characters) from the entity maintaining the OCSP server (usually a certification authority). LDAP Server Select this check box if the directory server uses LDAP (Lightweight Directory Access Protocol). LDAP is a protocol over TCP that specifies how clients access directories of certificates and lists of revoked certificates. Address Type the IP address (in dotted decimal notation) of the directory server. Port Use this field to specify the LDAP server port number. You must use the same server port number that the directory server uses. 389 is the default server port number for LDAP. ID The NWA/WAC may need to authenticate itself in order to assess the CRL directory server. Type the login name (up to 31 ASCII characters) from the entity maintaining the server (usually a certification authority). Password Type the password (up to 31 ASCII characters) from the entity maintaining the CRL directory server (usually a certification authority). Certificate Information These read-only fields display detailed information about the certificate. Type This field displays general information about the certificate. CA-signed means that a Certification Authority signed the certificate. Self-signed means that the certificate’s owner signed the certificate (not a certification authority). X.509 means that this certificate was created and signed according to the ITU-T X.509 recommendation that defines the formats for public-key certificates. Version This field displays the X.509 version number. Serial Number This field displays the certificate’s identification number given by the certification authority. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O) and Country (C). Issuer This field displays identifying information about the certificate’s issuing certification authority, such as Common Name, Organizational Unit, Organization and Country. With self-signed certificates, this is the same information as in the Su bj e ct N a m e field. NWA5000 / WAC6500 Series User’s Guide 122 Chapter 11 Certificates Table 61 Configuration > Object > Certificate > Trusted Certificates > Edit (continued) LABEL DESCRIPTION Signature Algorithm This field displays the type of algorithm that was used to sign the certificate. Some certification authorities use rsa-pkcs1-sha1 (RSA public-private key encryption algorithm and the SHA1 hash algorithm). Other certification authorities may use rsapkcs1-md5 (RSA public-private key encryption algorithm and the MD5 hash algorithm). Valid From This field displays the date that the certificate becomes applicable. The text displays in red and includes a Not Yet Valid! message if the certificate has not yet become applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expiring! or Expired! message if the certificate is about to expire or has already expired. Key Algorithm This field displays the type of algorithm that was used to generate the certificate’s key pair (the NWA/WAC uses RSA encryption) and the length of the key set in bits (1024 bits for example). Subject Alternative Name This field displays the certificate’s owner‘s IP address (IP), domain name (DNS) or email address (EMAIL). Key Usage This field displays for what functions the certificate’s key can be used. For example, “DigitalSignature” means that the key can be used to sign certificates and “KeyEncipherment” means that the key can be used to encrypt text. Basic Constraint This field displays general information about the certificate. For example, Subject Type=CA means that this is a certification authority’s certificate and “Path Length Constraint=1” means that there can only be one certification authority in the certificate’s path. MD5 Fingerprint This is the certificate’s message digest that the NWA/WAC calculated using the MD5 algorithm. You can use this value to verify with the certification authority (over the phone for example) that this is actually their certificate. SHA1 Fingerprint This is the certificate’s message digest that the NWA/WAC calculated using the SHA1 algorithm. You can use this value to verify with the certification authority (over the phone for example) that this is actually their certificate. Certificate This read-only text box displays the certificate or certification request in Privacy Enhanced Mail (PEM) format. PEM uses lowercase letters, uppercase letters and numerals to convert a binary certificate into a printable form. You can copy and paste the certificate into an e-mail to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example). Export Certificate Click this button and then Sa ve in the File D ow n loa d screen. The Sa ve As screen opens, browse to the location that you want to use and click Sa ve . OK Click OK to save your changes back to the NWA/WAC. You can only change the name. Cancel Click Ca n ce l to quit and return to the Tr ust e d Ce r t ifica t e s screen. 11.3.2 Import Trusted Certificates Click Configur a t ion > Obj e ct > Ce r t ifica t e > Tr u st e d Ce r t ifica t e s > I m por t to open the I m por t Tr ust e d Ce r t ifica t e s screen. Follow the instructions in this screen to save a trusted certificate to the NWA/WAC. Note: You must remove any spaces from the certificate’s filename before you can import the certificate. NWA5000 / WAC6500 Series User’s Guide 123 Chapter 11 Certificates Figure 72 Configuration > Object > Certificate > Trusted Certificates > Import The following table describes the labels in this screen. Table 62 Configuration > Object > Certificate > Trusted Certificates > Import LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Br ow se to find it. You cannot import a certificate with the same name as a certificate that is already in the NWA/ WAC. Browse Click Br ow se to find the certificate file you want to upload. OK Click OK to save the certificate on the NWA/WAC. Cancel Click Ca n ce l to quit and return to the previous screen. 11.4 Technical Reference The following section contains additional technical information about the features described in this chapter. OCSP OCSP (Online Certificate Status Protocol) allows an application or device to check whether a certificate is valid. With OCSP the NWA/WAC checks the status of individual certificates instead of downloading a Certificate Revocation List (CRL). OCSP has two main advantages over a CRL. The first is real-time status information. The second is a reduction in network traffic since the NWA/WAC only gets information on the certificates that it needs to verify, not a huge list. When the NWA/WAC requests certificate status information, the OCSP server returns a “expired”, “current” or “unknown” response. NWA5000 / WAC6500 Series User’s Guide 124 C HAPTER 12 System 12.1 Overview Use the system screens to configure general NWA/WAC settings. 12.1.1 What You Can Do in this Chapter • The H ost N a m e screen (Section 12.2 on page 125) configures a unique name for the NWA/WAC in your network. • The D a t e / Tim e screen (Section 12.3 on page 126) configures the date and time for the NWA/ WAC. • The W W W screens (Section 12.4 on page 129) configure settings for HTTP or HTTPS access to the NWA/WAC. • The SSH screen (Section 12.5 on page 140) configures SSH (Secure SHell) for securely accessing the NWA/WAC’s command line interface. • The Te ln e t screen (Section 12.6 on page 144) configures Telnet for accessing the NWA/WAC’s command line interface. • The FTP screen (Section 12.7 on page 144) specifies FTP server settings. You can upload and download the NWA/WAC’s firmware and configuration files using FTP. Please also see Chapter 14 on page 162 for more information about firmware and configuration files. • The SN M P screens (Section 12.8 on page 145) configure the device’s SNMP settings, including profiles that define allowed SNMPv3 access. 12.2 Host Name A host name is the unique name by which a device is known on a network. Click Con figu r a t ion > Syst e m > H ost N a m e to open this screen. Figure 73 Configuration > System > Host Name NWA5000 / WAC6500 Series User’s Guide 125 Chapter 12 System The following table describes the labels in this screen. Table 63 Configuration > System > Host Name LABEL DESCRIPTION System Name Choose a descriptive name to identify your NWA/WAC device. This name can be up to 64 alphanumeric characters long. Spaces are not allowed, but dashes (-) underscores (_) and periods (.) are accepted. Domain Name Enter the domain name (if you know it) here. This name is propagated to DHCP clients connected to interfaces with the DHCP server enabled. This name can be up to 254 alphanumeric characters long. Spaces are not allowed, but dashes “-” are accepted. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 12.3 Date and Time For effective scheduling and logging, the NWA/WAC system time must be accurate. The NWA/WAC has a software mechanism to set the time manually or get the current time and date from an external server. To change your NWA/WAC’s time based on your local time zone and date, click Configur a t ion > Syst e m > D a t e / Tim e . The screen displays as shown. You can manually set the NWA/WAC’s time and date or have the NWA/WAC get the date and time from a time server. Figure 74 Configuration > System > Date/Time NWA5000 / WAC6500 Series User’s Guide 126 Chapter 12 System The following table describes the labels in this screen. Table 64 Configuration > System > Date/Time LABEL DESCRIPTION Current Time and Date Current Time This field displays the present time of your NWA/WAC. Current Date This field displays the present date of your NWA/WAC. Time and Date Setup Manual Select this radio button to enter the time and date manually. If you configure a new time and date, time zone and daylight saving at the same time, the time zone and daylight saving will affect the new time and date you entered. When you enter the time settings manually, the NWA/WAC uses the new setting once you click Apply. New Time (hh:mm:ss) This field displays the last updated time from the time server or the last time configured manually. When you set Tim e a nd D a t e Se t up to M a n u a l, enter the new time in this field and then click Apply. New Date (yyyy-mm-dd) This field displays the last updated date from the time server or the last date configured manually. When you set Tim e a nd D a t e Se t up to M a n u a l, enter the new date in this field and then click Apply. Get from Time Server Select this radio button to have the NWA/WAC get the time and date from the time server you specify below. The NWA/WAC requests time and date settings from the time server under the following circumstances. • • • When the NWA/WAC starts up. When you click Apply or Sync. N ow in this screen. 24-hour intervals after starting up. Time Server Address Enter the IP address or URL of your time server. Check with your ISP/network administrator if you are unsure of this information. Sync. Now Click this button to have the NWA/WAC get the time and date from a time server (see the Tim e Se r ve r Addr e ss field). This also saves your changes (except the daylight saving settings). Time Zone Setup Time Zone Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Enable Daylight Saving Daylight saving is a period from late spring to fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening. Select this option if you use Daylight Saving Time. Start Date Configure the day and time when Daylight Saving Time starts if you selected En a ble D a yligh t Sa vin g. The a t field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time starts in most parts of the United States on the second Sunday of March. Each time zone in the United States starts using Daylight Saving Time at 2 A.M. local time. So in the United States you would select Se con d, Sun da y, M a r ch and type 2 in the a t field. Daylight Saving Time starts in the European Union on the last Sunday of March. All of the time zones in the European Union start using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would select La st , Su nda y, M a r ch . The time you type in the a t field depends on your time zone. In Germany for instance, you would type 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). NWA5000 / WAC6500 Series User’s Guide 127 Chapter 12 System Table 64 Configuration > System > Date/Time (continued) LABEL DESCRIPTION End Date Configure the day and time when Daylight Saving Time ends if you selected En a ble D a yligh t Sa vin g. The a t field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time ends in the United States on the first Sunday of November. Each time zone in the United States stops using Daylight Saving Time at 2 A.M. local time. So in the United States you would select Fir st , Su n da y, N ove m be r and type 2 in the a t field. Daylight Saving Time ends in the European Union on the last Sunday of October. All of the time zones in the European Union stop using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would select La st , Su nda y, Oct obe r. The time you type in the a t field depends on your time zone. In Germany for instance, you would type 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Offset Specify how much the clock changes when daylight saving begins and ends. Enter a number from 1 to 5.5 (by 0.5 increments). For example, if you set this field to 3.5, a log occurred at 6 P.M. in local official time will appear as if it had occurred at 10:30 P.M. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 12.3.1 Pre-defined NTP Time Servers List When you turn on the NWA/WAC for the first time, the date and time start at 2003-01-01 00:00:00. The NWA/WAC then attempts to synchronize with one of the following pre-defined list of Network Time Protocol (NTP) time servers. The NWA/WAC continues to use the following pre-defined list of NTP time servers if you do not specify a time server or it cannot synchronize with the time server you specified. Table 65 Default Time Servers 0.pool.ntp.org 1.pool.ntp.org 2.pool.ntp.org When the NWA/WAC uses the pre-defined list of NTP time servers, it randomly selects one server and tries to synchronize with it. If the synchronization fails, then the NWA/WAC goes through the rest of the list in order from the first one tried until either it is successful or all the pre-defined NTP time servers have been tried. 12.3.2 Time Server Synchronization Click the Sync. N ow button to get the time and date from the time server you specified in the Tim e Se r ve r Addr e ss field. When the Loa ding message appears, you may have to wait up to one minute. Figure 75 Loading NWA5000 / WAC6500 Series User’s Guide 128 Chapter 12 System The Cur r e nt Tim e and Cur r e nt D a t e fields will display the appropriate settings if the synchronization is successful. If the synchronization was not successful, a log displays in the Vie w Log screen. Try re-configuring the D a t e / Tim e screen. To manually set the NWA/WAC date and time: Click Syst e m > D a t e / Tim e . Select M a nua l under Tim e a n d D a t e Se t u p. Enter the NWA/WAC’s time in the N e w Tim e field. Enter the NWA/WAC’s date in the N e w D a t e field. Under Tim e Zon e Se t u p, select your Tim e Zon e from the list. As an option you can select the En a ble D a yligh t Sa vin g check box to adjust the NWA/WAC clock for daylight savings. Click Apply. To get the NWA/WAC date and time from a time server: Click Syst e m > D a t e / Tim e . Select Ge t fr om Tim e Se r ve r under Tim e a nd D a t e Se t up. Under Tim e Zon e Se t u p, select your Tim e Zon e from the list. Under Tim e a n d D a t e Se t u p, enter a Tim e Se r ve r Addr e ss. Click Apply. 12.4 WWW Overview The following figure shows secure and insecure management of the NWA/WAC coming in from the WAN. HTTPS and SSH access are secure. HTTP, Telnet, and FTP management access are not secure. NWA5000 / WAC6500 Series User’s Guide 129 Chapter 12 System Figure 76 Secure and Insecure Service Access From the WAN 12.4.1 Service Access Limitations A service cannot be used to access the NWA/WAC when you have disabled that service in the corresponding screen. 12.4.2 System Timeout There is a lease timeout for administrators. The NWA/WAC automatically logs you out if the management session remains idle for longer than this timeout period. The management session does not time out when a statistics screen is polling. Each user is also forced to log in the NWA/WAC for authentication again when the reauthentication time expires. You can change the timeout settings in the Use r screens. 12.4.3 HTTPS You can set the NWA/WAC to use HTTP or HTTPS (HTTPS adds security) for Web Configurator sessions. HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol that encrypts and decrypts web pages. Secure Socket Layer (SSL) is an application-level protocol that enables secure transactions of data by ensuring confidentiality (an unauthorized party cannot read the transferred data), authentication (one party can identify the other party) and data integrity (you know if data has been changed). It relies upon certificates, public keys, and private keys (see Chapter 11 on page 108 for more information). HTTPS on the NWA/WAC is used so that you can securely access the NWA/WAC using the Web Configurator. The SSL protocol specifies that the HTTPS server (the NWA/WAC) must always authenticate itself to the HTTPS client (the computer which requests the HTTPS connection with the NWA/WAC), whereas the HTTPS client only should authenticate itself when the HTTPS server requires it to do so (select Aut he nt ica t e Clie nt Ce r t ifica t e s in the W W W screen). Aut he nt ica t e Clie nt Ce r t ifica t e s is optional and if selected means the HTTPS client must send the NWA/WAC a NWA5000 / WAC6500 Series User’s Guide 130 Chapter 12 System certificate. You must apply for a certificate for the browser from a CA that is a trusted CA on the NWA/WAC. Please refer to the following figure. HTTPS connection requests from an SSL-aware web browser go to port 443 (by default) on the NWA/WAC’s web server. HTTP connection requests from a web browser go to port 80 (by default) on the NWA/WAC’s web server. Figure 77 HTTP/HTTPS Implementation Note: If you disable H TTP in the W W W screen, then the NWA/WAC blocks all HTTP connection attempts. 12.4.4 Configuring WWW Service Control Click Configur a t ion > Syst e m > W W W to open the W W W screen. Use this screen to specify HTTP or HTTPS settings. Figure 78 Configuration > System > WWW > Service Control NWA5000 / WAC6500 Series User’s Guide 131 Chapter 12 System The following table describes the labels in this screen. Table 66 Configuration > System > WWW > Service Control LABEL DESCRIPTION HTTPS Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Se r vice Con t r ol table to access the NWA/WAC Web Configurator using secure HTTPs connections. Server Port The HTTPS server listens on port 443 by default. If you change the HTTPS server port to a different number on the NWA/WAC, for example 8443, then you must notify people who need to access the NWA/WAC Web Configurator to use “https://NWA/WAC IP Address:8 4 4 3 ” as the URL. Authenticate Client Certificates Select Au t h e n t ica t e Clie n t Ce r t ifica t e s (optional) to require the SSL client to authenticate itself to the NWA/WAC by sending the NWA/WAC a certificate. To do that the SSL client must have a CA-signed certificate from a CA that has been imported as a trusted CA on the NWA/WAC. Server Certificate Select a certificate the HTTPS server (the NWA/WAC) uses to authenticate itself to the HTTPS client. You must have certificates already configured in the M y Ce r t ifica t e s screen. Redirect HTTP to HTTPS To allow only secure Web Configurator access, select this to redirect all HTTP connection requests to the HTTPS server. HTTP Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Se r vice Con t r ol table to access the NWA/WAC Web Configurator using HTTP connections. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service to access the NWA/WAC. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 12.4.5 HTTPS Example If you haven’t changed the default HTTPS port on the NWA/WAC, then in your browser enter “https://NWA/WAC IP Address/” as the web site address where “NWA/WAC IP Address” is the IP address or domain name of the NWA/WAC you wish to access. 12.4.5.1 Internet Explorer Warning Messages When you attempt to access the NWA/WAC HTTPS server, you will see the error message shown in the following screen. NWA5000 / WAC6500 Series User’s Guide 132 Chapter 12 System Figure 79 Security Alert Dialog Box (Internet Explorer) Select Con t in u e t o t h is w e bsit e . to proceed to the Web Configurator login screen. Otherwise, select Click he r e t o close t his w e bpa ge . to block the access. 12.4.5.2 Mozilla Firefox Warning Messages When you attempt to access the NWA/WAC HTTPS server, a The Conne ct ion is Unt r ust e d screen appears as shown in the following screen. Click Te chnica l D e t a ils if you want to verify more information about the certificate from the NWA/WAC. Select I Un de r st a nd t he Risk s and then click Add Ex ce pt ion to add the NWA/WAC to the security exception list. Click Confir m Se cur it y Ex ce pt ion . NWA5000 / WAC6500 Series User’s Guide 133 Chapter 12 System Figure 80 Security Certificate 1 (Firefox) Figure 81 Security Certificate 2 (Firefox) 12.4.5.3 Avoiding Browser Warning Messages Here are the main reasons your browser displays warnings about the NWA/WAC’s HTTPS server certificate and what you can do to avoid seeing the warnings: • The issuing certificate authority of the NWA/WAC’s HTTPS server certificate is not one of the browser’s trusted certificate authorities. The issuing certificate authority of the NWA/WAC's factory default certificate is the NWA/WAC itself since the certificate is a self-signed certificate. NWA5000 / WAC6500 Series User’s Guide 134 Chapter 12 System • For the browser to trust a self-signed certificate, import the self-signed certificate into your operating system as a trusted certificate. • To have the browser trust the certificates issued by a certificate authority, import the certificate authority’s certificate into your operating system as a trusted certificate. Refer to Appendix A on page 188 for details. 12.4.5.4 Enrolling and Importing SSL Client Certificates The SSL client needs a certificate if Aut he nt ica t e Clie nt Ce r t ifica t e s is selected on the NWA/ WAC. You must have imported at least one trusted CA to the NWA/WAC in order for the Aut he nt ica t e Clie nt Ce r t ifica t e s to be active (see the Certificates chapter for details). Apply for a certificate from a Certification Authority (CA) that is trusted by the NWA/WAC (see the NWA/WAC’s Tr u st e d Ce r t ifica t e s Web Configurator screen). Figure 82 Trusted Certificates The CA sends you a package containing the CA’s trusted certificate(s), your personal certificate(s) and a password to install the personal certificate(s). NWA5000 / WAC6500 Series User’s Guide 135 Chapter 12 System 12.4.5.5 Installing the CA’s Certificate Double click the CA’s trusted certificate to produce a screen similar to the one shown next. Click I n st a ll Ce r t ifica t e and follow the wizard as shown earlier in this appendix. 12.4.5.6 Installing a Personal Certificate You need a password in advance. The CA may issue the password or you may have to specify it during the enrollment. Double-click the personal certificate given to you by the CA to produce a screen similar to the one shown next NWA5000 / WAC6500 Series User’s Guide 136 Chapter 12 System Click N e x t to begin the wizard. The file name and path of the certificate you double-clicked should automatically appear in the File na m e text box. Click Br ow se if you wish to import a different certificate. NWA5000 / WAC6500 Series User’s Guide 137 Chapter 12 System Enter the password given to you by the CA. Have the wizard determine where the certificate should be saved on your computer or select Pla ce a ll ce r t ifica t e s in t h e follow ing st or e and choose a different location. NWA5000 / WAC6500 Series User’s Guide 138 Chapter 12 System Click Finish to complete the wizard and begin the import process. You should see the following screen when the certificate is correctly installed on your computer. 12.4.5.7 Using a Certificate When Accessing the NWA/WAC To access the NWA/WAC via HTTPS: Enter ‘https://NWA/WAC IP Address/ in your browser’s web address field. NWA5000 / WAC6500 Series User’s Guide 139 Chapter 12 System When Aut he nt ica t e Clie nt Ce r t ifica t e s is selected on the NWA/WAC, the following screen asks you to select a personal certificate to send to the NWA/WAC. This screen displays even if you only have a single certificate as in the example. You next see the Web Configurator login screen. 12.5 SSH You can use SSH (Secure SHell) to securely access the NWA/WAC’s command line interface. SSH is a secure communication protocol that combines authentication and data encryption to provide secure encrypted communication between two hosts over an unsecured network. In the following figure, computer B on the Internet uses SSH to securely connect to the NWA/WAC (A) for a management session. Figure 83 SSH Communication Over the WAN Example 12.5.1 How SSH Works The following figure is an example of how a secure connection is established between two remote hosts using SSH v1. NWA5000 / WAC6500 Series User’s Guide 140 Chapter 12 System Figure 84 How SSH v1 Works Example Host Identification The SSH client sends a connection request to the SSH server. The server identifies itself with a host key. The client encrypts a randomly generated session key with the host key and server key and sends the result back to the server. The client automatically saves any new server public keys. In subsequent connections, the server public key is checked against the saved version on the client computer. Encryption Method Once the identification is verified, both the client and server must agree on the type of encryption method to use. Authentication and Data Transmission After the identification is verified and data encryption activated, a secure tunnel is established between the client and the server. The client then sends its authentication information (user name and password) to the server to log in to the server. 12.5.2 SSH Implementation on the NWA/WAC Your NWA/WAC supports SSH versions 1 and 2 using RSA authentication and four encryption methods (AES, 3DES, Archfour, and Blowfish). The SSH server is implemented on the NWA/WAC for management using port 22 (by default). NWA5000 / WAC6500 Series User’s Guide 141 Chapter 12 System 12.5.3 Requirements for Using SSH You must install an SSH client program on a client computer (Windows or Linux operating system) that is used to connect to the NWA/WAC over SSH. 12.5.4 Configuring SSH Click Configur a t ion > Syst e m > SSH to open the following screen. Use this screen to configure your NWA/WAC’s Secure Shell settings. Note: It is recommended that you disable Telnet and FTP when you configure SSH for secure connections. Figure 85 Configuration > System > SSH The following table describes the labels in this screen. Table 67 Configuration > System > SSH LABEL DESCRIPTION Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Se r vice Con t r ol table to access the NWA/WAC CLI using this service. Version 1 Select the check box to have the NWA/WAC use both SSH version 1 and version 2 protocols. If you clear the check box, the NWA/WAC uses only SSH version 2 protocol. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Server Certificate Select the certificate whose corresponding private key is to be used to identify the NWA/ WAC for SSH connections. You must have certificates already configured in the M y Ce r t ifica t e s screen. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 12.5.5 Examples of Secure Telnet Using SSH This section shows two examples using a command interface and a graphical interface SSH client program to remotely access the NWA/WAC. The configuration and connection steps are similar for most SSH client programs. Refer to your SSH client program user’s guide. NWA5000 / WAC6500 Series User’s Guide 142 Chapter 12 System 12.5.5.1 Example 1: Microsoft Windows This section describes how to access the NWA/WAC using the Secure Shell Client program. Launch the SSH client and specify the connection information (IP address, port number) for the NWA/WAC. Configure the SSH client to accept connection using SSH version 1. A window displays prompting you to store the host key in you computer. Click Ye s to continue. Figure 86 SSH Example 1: Store Host Key Enter the password to log in to the NWA/WAC. The CLI screen displays next. 12.5.5.2 Example 2: Linux This section describes how to access the NWA/WAC using the OpenSSH client program that comes with most Linux distributions. Test whether the SSH service is available on the NWA/WAC. Enter “telnet 192.168.1.2 22” at a terminal prompt and press [ENTER]. The computer attempts to connect to port 22 on the NWA/WAC (using the default IP address of 192.168.1.2). A message displays indicating the SSH protocol version supported by the NWA/WAC. Figure 87 SSH Example 2: Test $ telnet 192.168.1.2 22 Trying 192.168.1.2... Connected to 192.168.1.2. Escape character is '^]'. SSH-1.5-1.0.0 Enter “ssh –1 192.168.1.2”. This command forces your computer to connect to the NWA/WAC using SSH version 1. If this is the first time you are connecting to the NWA/WAC using SSH, a message displays prompting you to save the host information of the NWA/WAC. Type “yes” and press [ENTER]. Then enter the password to log in to the NWA/WAC. NWA5000 / WAC6500 Series User’s Guide 143 Chapter 12 System Figure 88 SSH Example 2: Log in $ ssh –1 192.168.1.2 The authenticity of host '192.168.1.2 (192.168.1.2)' can't be established. RSA1 key fingerprint is 21:6c:07:25:7e:f4:75:80:ec:af:bd:d4:3d:80:53:d1. Are you sure you want to continue connecting (yes/no)? yes Warning: Permanently added '192.168.1.2' (RSA1) to the list of known hosts. Administrator@192.168.1.2's password: The CLI screen displays next. 12.6 Telnet You can use Telnet to access the NWA/WAC’s command line interface. Click Con figu r a t ion > Syst e m > TELN ET to configure your NWA/WAC for remote Telnet access. Use this screen to enable or disable Telnet and set the server port number. Figure 89 Configuration > System > TELNET The following table describes the labels in this screen. Table 68 Configuration > System > TELNET LABEL DESCRIPTION Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Se r vice Con t r ol table to access the NWA/WAC CLI using this service. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 12.7 FTP You can upload and download the NWA/WAC’s firmware and configuration files using FTP. To use this feature, your computer must have an FTP client. See Chapter 14 on page 162 for more information about firmware and configuration files. To change your NWA/WAC’s FTP settings, click Con figu r a t ion > Syst e m > FTP tab. The screen appears as shown. Use this screen to specify FTP settings. NWA5000 / WAC6500 Series User’s Guide 144 Chapter 12 System Figure 90 Configuration > System > FTP The following table describes the labels in this screen. Table 69 Configuration > System > FTP LABEL DESCRIPTION Enable Select the check box to allow or disallow the computer with the IP address that matches the IP address(es) in the Se r vice Con t r ol table to access the NWA/WAC using this service. TLS required Select the check box to use FTP over TLS (Transport Layer Security) to encrypt communication. This implements TLS as a security mechanism to secure FTP clients and/or servers. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Server Certificate Select the certificate whose corresponding private key is to be used to identify the NWA/ WAC for FTP connections. You must have certificates already configured in the M y Ce r t ifica t e s screen. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 12.8 SNMP Simple Network Management Protocol is a protocol used for exchanging management information between network devices. Your NWA/WAC supports SNMP agent functionality, which allows a manager station to manage and monitor the NWA/WAC through the network. The NWA/WAC supports SNMP version one (SNMPv1), version two (SNMPv2c), and version three (SNMPv3). The next figure illustrates an SNMP management operation. NWA5000 / WAC6500 Series User’s Guide 145 Chapter 12 System Figure 91 SNMP Management Model An SNMP managed network consists of two main types of component: agents and a manager. An agent is a management software module that resides in a managed device (the NWA/WAC). An agent translates the local management information from the managed device into a form compatible with SNMP. The manager is the console through which network administrators perform network management functions. It executes applications that control and monitor managed devices. The managed devices contain object variables/managed objects that define each piece of information to be collected about a device. Examples of variables include such as number of packets received, node port status etc. A Management Information Base (MIB) is a collection of managed objects. SNMP allows a manager and agents to communicate for the purpose of accessing these objects. SNMP itself is a simple request/response protocol based on the manager/agent model. The manager issues a request and the agent returns responses using the following protocol operations: • Get - Allows the manager to retrieve an object variable from the agent. • GetNext - Allows the manager to retrieve the next object variable from a table or list within an agent. In SNMPv1, when a manager wants to retrieve all elements of a table from an agent, it initiates a Get operation, followed by a series of GetNext operations. • Set - Allows the manager to set values for object variables within an agent. • Trap - Used by the agent to inform the manager of some events. 12.8.1 Supported MIBs The NWA/WAC supports MIB II that is defined in RFC-1213 and RFC-1215. The NWA/WAC also supports private MIBs (ZYXEL-ES-CAPWAP.MIB, ZYXEL-ES-COMMON.MIB, ZYXEL-ESZyXELAPMgmt.MIB, ZYXEL-ES-PROWLAN.MIB, ZYXEL-ES-RFMGMT.MIB, ZYXEL-ES-SMI.MIB, and NWA5000 / WAC6500 Series User’s Guide 146 Chapter 12 System ZYXEL-ES-WIRELESS.MIB) to collect information about CPU and memory usage and VPN total throughput. The focus of the MIBs is to let administrators collect statistical data and monitor status and performance. You can download the NWA/WAC’s MIBs from www.zyxel.com. 12.8.2 SNMP Traps The NWA/WAC will send traps to the SNMP manager when any one of the following events occurs. Table 70 SNMP Traps OBJECT LABEL OBJECT ID DESCRIPTION linkDown 1.3.6.1.6.3.1.1.5.3 This trap is sent when the Ethernet link is down. linkUp 1.3.6.1.6.3.1.1.5.4 This trap is sent when the Ethernet link is up. authenticationFailure 1.3.6.1.6.3.1.1.5.5 This trap is sent when an SNMP request comes from nonauthenticated hosts. 12.8.3 Configuring SNMP To change your NWA/WAC’s SNMP settings, click Configur a t ion > Syst e m > SN M P tab. The screen appears as shown. Use this screen to configure your SNMP settings. You can also configure user profiles that define allowed SNMPv3 access. Figure 92 Configuration > System > SNMP NWA5000 / WAC6500 Series User’s Guide 147 Chapter 12 System The following table describes the labels in this screen. Table 71 Configuration > System > SNMP LABEL DESCRIPTION Enable Select the check box to allow or disallow users to access the NWA/WAC using SNMP. Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Trap Community Type the trap community, which is the password sent with each trap to the SNMP manager. The default is public and allows all requests. Destination Type the IP address of the station to send your SNMP traps to. SNMPv2c Select this to allow SNMP managers using SNMPv2c to access the NWA/WAC. Get Community Enter the Ge t Com m un it y, which is the password for the incoming Get and GetNext requests from the management station. The default is public and allows all requests. Set Community Enter the Se t com m u n it y, which is the password for incoming Set requests from the management station. The default is private and allows all requests. SNMPv3 Select this to allow SNMP managers using SNMPv3 to access the NWA/WAC. Add Click this to create a new entry. Select an entry and click Add to create a new entry after the selected entry. Edit Double-click an entry or select it and click Edit to be able to modify the entry’s settings. Remove To remove an entry, select it and click Re m ove . The NWA/WAC confirms you want to remove it before doing so. Note that subsequent entries move up by one when you take this action. This the index number of an SNMPv3 user profile. User Name This is the name of the user for which this SNMPv3 user profile is configured. Authentication This field displays the type of authentication the SNMPv3 user must use to connect to the NWA/WAC using this SNMPv3 user profile. Privacy This field displays the type of encryption the SNMPv3 user must use to connect to the NWA/WAC using this SNMPv3 user profile. Privilege This field displays whether the SNMPv3 user can have read-only or read and write access to the NWA/WAC using this SNMPv3 user profile. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 12.8.4 Adding or Editing an SNMPv3 User Profile This screen allows you to add or edit an SNMPv3 user profile. To access this screen, click the Con figu r a t ion > Syst e m > SN M P screen’s Add button or select a SNMPv3 user profile from the list and click the Edit button. NWA5000 / WAC6500 Series User’s Guide 148 Chapter 12 System Figure 93 Configuration > System > SNMP > Add The following table describes the labels in this screen. Table 72 Configuration > System > SNMP LABEL DESCRIPTION User Name Select the user name of the user account for which this SNMPv3 user profile is configured. Authentication Select the type of authentication the SNMPv3 user must use to connect to the NWA/WAC using this SNMPv3 user profile. Select N ON E to not authenticate the SNMPv3 user. Select M D 5 to require the SNMPv3 user’s password be encrypted by MD5 for authentication. Select SH A to require the SNMPv3 user’s password be encrypted by SHA for authentication. Privacy Select the type of encryption the SNMPv3 user must use to connect to the NWA/WAC using this SNMPv3 user profile. Select N ON E to not encrypt the SNMPv3 communications. Select D ES to use DES to encrypt the SNMPv3 communications. Select AES to use AES to encrypt the SNMPv3 communications. Privilege Select whether the SNMPv3 user can have read-only or read and write access to the NWA/ WAC using this SNMPv3 user profile. OK Click OK to save your changes back to the NWA/WAC. Cancel Click Ca n ce l to exit this screen without saving your changes. NWA5000 / WAC6500 Series User’s Guide 149 C HAPTER 13 Log and Report 13.1 Overview Use the system screens to configure daily reporting and log settings. 13.1.1 What You Can Do In this Chapter • The Em a il D a ily Re por t screen (Section 13.2 on page 150) configures how and where to send daily reports and what reports to send. • The Log Se t t in g screens (Section 13.3 on page 152) specify which logs are e-mailed, where they are e-mailed, and how often they are e-mailed. 13.2 Email Daily Report Use this screen to start or stop data collection and view various statistics about traffic passing through your NWA/WAC. Note: Data collection may decrease the NWA/WAC’s traffic throughput rate. Click Configur a t ion > Log & Re por t > Em a il D a ily Re por t to display the following screen. Configure this screen to have the NWA/WAC e-mail you system statistics every day. NWA5000 / WAC6500 Series User’s Guide 150 Chapter 13 Log and Report Figure 94 Configuration > Log & Report > Email Daily Report The following table describes the labels in this screen. Table 73 Configuration > Log & Report > Email Daily Report LABEL DESCRIPTION Enable Email Daily Report Select this to send reports by e-mail every day. Mail Server Type the name or IP address of the outgoing SMTP server. Mail Subject Type the subject line for the outgoing e-mail. Select Appe n d syst e m n a m e to add the NWA/WAC’s system name to the subject. Select Appe n d da t e t im e to add the NWA/WAC’s system date and time to the subject. NWA5000 / WAC6500 Series User’s Guide 151 Chapter 13 Log and Report Table 73 Configuration > Log & Report > Email Daily Report (continued) LABEL DESCRIPTION Mail From Type the e-mail address from which the outgoing e-mail is delivered. This address is used in replies. Mail To Type the e-mail address (or addresses) to which the outgoing e-mail is delivered. SMTP Authentication Select this check box if it is necessary to provide a user name and password to the SMTP server. User Name This box is effective when you select the SM TP Au t h e n t ica t ion check box. Type the user name to provide to the SMTP server when the log is e-mailed. Password This box is effective when you select the SM TP Au t h e n t ica t ion check box. Type the password to provide to the SMTP server when the log is e-mailed. Send Report Now Click this button to have the NWA/WAC send the daily e-mail report immediately. Time for sending report Select the time of day (hours and minutes) when the log is e-mailed. Use 24-hour notation. Report Items Select the information to include in the report. Select Re se t cou n t e r s a ft e r se n din g r e por t su cce ssfu lly if you only want to see statistics for a 24 hour period. Reset All Counters Click this to discard all report data and start all of the counters over at zero. Apply Click Apply to save your changes back to the NWA/WAC. Reset Click Re se t to return the screen to its last-saved settings. 13.3 Log Setting These screens control log messages and alerts. A log message stores the information for viewing (for example, in the M on it or > Vie w Log screen) or regular e-mailing later, and an alert is emailed immediately. Usually, alerts are used for events that require more serious attention, such as system errors and attacks. The NWA/WAC provides a system log and supports e-mail profiles and remote syslog servers. The system log is available on the Vie w Log screen, the e-mail profiles are used to mail log messages to the specified destinations, and the other four logs are stored on specified syslog servers. The Log Se t t in g tab also controls what information is saved in each log. For the system log, you can also specify which log messages are e-mailed, where they are e-mailed, and how often they are e-mailed. For alerts, the Log Se t t ing screen controls which events generate alerts and where alerts are emailed. The Log Se t t in g screen provides a summary of all the settings. You can use the Edit Log Se t t in g screen to maintain the detailed settings (such as log categories, e-mail addresses, server names, etc.) for any log. Alternatively, if you want to edit what events is included in each log, you can also use the Act ive Log Sum m a r y screen to edit this information for all logs at the same time. 13.3.1 Log Setting To access this screen, click Con figu r a t ion > Log & Re por t > Log Se t t ing. NWA5000 / WAC6500 Series User’s Guide 152 Chapter 13 Log and Report Figure 95 Configuration > Log & Report > Log Setting The following table describes the labels in this screen. Table 74 Configuration > Log & Report > Log Setting LABEL DESCRIPTION Edit Double-click an entry or select it and click Edit to open a screen where you can modify the entry’s settings. Activate To turn on an entry, select it and click Act iva t e . Inactivate To turn off an entry, select it and click I n a ct iva t e . This field is a sequential value, and it is not associated with a specific log. Status This field shows whether the log is active or not. Name This field displays the name of the log (system log or one of the remote servers). Log Format This field displays the format of the log. I n t e r n a l - system log; you can view the log on the V ie w Log tab. VRPT/ Syslog - ZyXEL’s Vantage Report, syslog-compatible format. CEF/ Syslog - Common Event Format, syslog-compatible format. Summary This field is a summary of the settings for each log. Active Log Summary Click this button to open the Act ive Log Su m m a r y screen. Apply Click this button to save your changes (activate and deactivate logs) and make them take effect. NWA5000 / WAC6500 Series User’s Guide 153 Chapter 13 Log and Report 13.3.2 Edit System Log Settings This screen controls the detailed settings for each log in the system log (which includes the e-mail profiles). Select a system log entry in the Log Se t t in g screen and click the Edit icon. Figure 96 Configuration > Log & Report > Log Setting > Edit System Log Setting NWA5000 / WAC6500 Series User’s Guide 154 Chapter 13 Log and Report The following table describes the labels in this screen. Table 75 Configuration > Log & Report > Log Setting > Edit System Log Setting LABEL DESCRIPTION E-Mail Server 1/2 Active Select this to send log messages and alerts according to the information in this section. You specify what kinds of log messages are included in log information and what kinds of log messages are included in alerts in the Act ive Log a n d Ale r t section. Mail Server Type the name or IP address of the outgoing SMTP server. Mail Subject Type the subject line for the outgoing e-mail. Send From Type the e-mail address from which the outgoing e-mail is delivered. This address is used in replies. Send Log To Type the e-mail address to which the outgoing e-mail is delivered. Send Alerts To Type the e-mail address to which alerts are delivered. Sending Log Select how often log information is e-mailed. Choices are: W he n Fu ll, H our ly a nd W h e n Fu ll, D a ily a n d W h e n Fu ll, and W e e k ly a n d W h e n Fu ll. Day for Sending Log This field is available if the log is e-mailed weekly. Select the day of the week the log is e-mailed. Time for Sending Log This field is available if the log is e-mailed weekly or daily. Select the time of day (hours and minutes) when the log is e-mailed. Use 24-hour notation. SMTP Authentication Select this check box if it is necessary to provide a user name and password to the SMTP server. User Name This box is effective when you select the SM TP Au t h e n t ica t ion check box. Type the user name to provide to the SMTP server when the log is e-mailed. Password This box is effective when you select the SM TP Au t h e n t ica t ion check box. Type the password to provide to the SMTP server when the log is e-mailed. Active Log and Alert System log Use the Syst e m Log drop-down list to change the log settings for all of the log categories. disa ble a ll logs (red X) - do not log any information for any category for the system log or e-mail any logs to e-mail server 1 or 2. e n a ble n or m a l logs (green check mark) - create log messages and alerts for all categories for the system log. If e-mail server 1 or 2 also has normal logs enabled, the NWA/WAC will e-mail logs to them. e n a ble n or m a l logs a n d de bu g logs (yellow check mark) - create log messages, alerts, and debugging information for all categories. The NWA/WAC does not e-mail debugging information, even if this setting is selected. E-mail Server 1 Use the E- M a il Se r ve r 1 drop-down list to change the settings for e-mailing logs to e-mail server 1 for all log categories. Using the Syst e m Log drop-down list to disable all logs overrides your e-mail server 1 settings. e n a ble n or m a l logs (green check mark) - e-mail log messages for all categories to e-mail server 1. e n a ble a le r t logs (red exclamation point) - e-mail alerts for all categories to e-mail server 1. NWA5000 / WAC6500 Series User’s Guide 155 Chapter 13 Log and Report Table 75 Configuration > Log & Report > Log Setting > Edit System Log Setting (continued) LABEL E-mail Server 2 DESCRIPTION Use the E- M a il Se r ve r 2 drop-down list to change the settings for e-mailing logs to e-mail server 2 for all log categories. Using the Syst e m Log drop-down list to disable all logs overrides your e-mail server 2 settings. e n a ble n or m a l logs (green check mark) - e-mail log messages for all categories to e-mail server 2. e n a ble a le r t logs (red exclamation point) - e-mail alerts for all categories to e-mail server 2. This field is a sequential value, and it is not associated with a specific address. Log Category This field displays each category of messages. It is the same value used in the D ispla y and Ca t e gor y fields in the Vie w Log tab. The D e fa ult category includes debugging messages generated by open source software. System log Select which events you want to log by Log Ca t e gor y. There are three choices: disa ble a ll logs (red X) - do not log any information from this category e n a ble n or m a l logs (green checkmark) - create log messages and alerts from this category e n a ble n or m a l logs a n d de bu g logs (yellow check mark) - create log messages, alerts, and debugging information from this category; the NWA/WAC does not e-mail debugging information, however, even if this setting is selected. E-mail Server 1 Select whether each category of events should be included in the log messages when it is e-mailed (green check mark) and/or in alerts (red exclamation point) for the email settings specified in E- M a il Se r ve r 1 . The NWA/WAC does not e-mail debugging information, even if it is recorded in the Syst e m log. E-mail Server 2 Select whether each category of events should be included in log messages when it is e-mailed (green check mark) and/or in alerts (red exclamation point) for the email settings specified in E- M a il Se r ve r 2 . The NWA/WAC does not e-mail debugging information, even if it is recorded in the Syst e m log. Log Consolidation Active Select this to activate log consolidation. Log consolidation aggregates multiple log messages that arrive within the specified Log Con solida t ion I nt e r va l. In the V ie w Log tab, the text “[count=x]”, where x is the number of original log messages, is appended at the end of the M e ssa ge field, when multiple log messages were aggregated. Log Consolidation Interval Type how often, in seconds, to consolidate log information. If the same log message appears multiple times, it is aggregated into one log message with the text “[count=x]”, where x is the number of original log messages, appended at the end of the M e ssa ge field. OK Click this to save your changes and return to the previous screen. Cancel Click this to return to the previous screen without saving your changes. 13.3.3 Edit Remote Server This screen controls the settings for each log in the remote server (syslog). Select a remote server entry in the Log Se t t ing screen and click the Edit icon. NWA5000 / WAC6500 Series User’s Guide 156 Chapter 13 Log and Report Figure 97 Configuration > Log & Report > Log Setting > Edit Remote Server NWA5000 / WAC6500 Series User’s Guide 157 Chapter 13 Log and Report The following table describes the labels in this screen. Table 76 Configuration > Log & Report > Log Setting > Edit Remote Server LABEL DESCRIPTION Log Settings for Remote Server Active Select this check box to send log information according to the information in this section. You specify what kinds of messages are included in log information in the Act ive Log section. Log Format This field displays the format of the log information. It is read-only. VRPT/ Syslog - ZyXEL’s Vantage Report, syslog-compatible format. CEF/ Syslog - Common Event Format, syslog-compatible format. Server Address Type the server name or the IP address of the syslog server to which to send log information. Log Facility Select a log facility. The log facility allows you to log the messages to different files in the syslog server. Please see the documentation for your syslog program for more information. Active Log Selection Use the Se le ct ion drop-down list to change the log settings for all of the log categories. disa ble a ll logs (red X) - do not send the remote server logs for any log category. e n a ble n or m a l logs (green check mark) - send the remote server log messages and alerts for all log categories. e n a ble n or m a l logs a n d de bu g logs (yellow check mark) - send the remote server log messages, alerts, and debugging information for all log categories. This field is a sequential value, and it is not associated with a specific address. Log Category This field displays each category of messages. It is the same value used in the D ispla y and Ca t e gor y fields in the Vie w Log tab. The D e fa ult category includes debugging messages generated by open source software. Selection Select what information you want to log from each Log Ca t e gor y (except All Logs; see below). Choices are: disa ble a ll logs (red X) - do not log any information from this category e n a ble n or m a l logs (green checkmark) - log regular information and alerts from this category e n a ble n or m a l logs a n d de bu g logs (yellow check mark) - log regular information, alerts, and debugging information from this category OK Click this to save your changes and return to the previous screen. Cancel Click this to return to the previous screen without saving your changes. 13.3.4 Active Log Summary This screen allows you to view and to edit what information is included in the system log, e-mail profiles, and remote servers at the same time. It does not let you change other log settings (for example, where and how often log information is e-mailed or remote server names). To access this screen, go to the Log Se t t in g screen, and click the Act ive Log Sum m a r y button. NWA5000 / WAC6500 Series User’s Guide 158 Chapter 13 Log and Report Figure 98 Active Log Summary This screen provides a different view and a different way of indicating which messages are included in each log and each alert. (The D e fa ult category includes debugging messages generated by open source software.) NWA5000 / WAC6500 Series User’s Guide 159 Chapter 13 Log and Report The following table describes the fields in this screen. Table 77 Configuration > Log & Report > Log Setting > Active Log Summary LABEL DESCRIPTION Active Log Summary If the NWA/WAC is set to controller mode, the AC section controls logs generated by the controller and the AP section controls logs generated by the managed APs. System log Use the Syst e m Log drop-down list to change the log settings for all of the log categories. disa ble a ll logs (red X) - do not log any information for any category for the system log or e-mail any logs to e-mail server 1 or 2. e n a ble n or m a l logs (green check mark) - create log messages and alerts for all categories for the system log. If e-mail server 1 or 2 also has normal logs enabled, the NWA/WAC will e-mail logs to them. e n a ble n or m a l logs a n d de bu g logs (yellow check mark) - create log messages, alerts, and debugging information for all categories. The NWA/WAC does not e-mail debugging information, even if this setting is selected. E-mail Server 1 Use the E- M a il Se r ve r 1 drop-down list to change the settings for e-mailing logs to e-mail server 1 for all log categories. Using the Syst e m Log drop-down list to disable all logs overrides your e-mail server 1 settings. e n a ble n or m a l logs (green check mark) - e-mail log messages for all categories to e-mail server 1. e n a ble a le r t logs (red exclamation point) - e-mail alerts for all categories to e-mail server 1. E-mail Server 2 Use the E- M a il Se r ve r 2 drop-down list to change the settings for e-mailing logs to e-mail server 2 for all log categories. Using the Syst e m Log drop-down list to disable all logs overrides your e-mail server 2 settings. e n a ble n or m a l logs (green check mark) - e-mail log messages for all categories to e-mail server 2. e n a ble a le r t logs (red exclamation point) - e-mail alerts for all categories to e-mail server 2. Remote Server 1~4 For each remote server, use the Se le ct ion drop-down list to change the log settings for all of the log categories. disa ble a ll logs (red X) - do not send the remote server logs for any log category. e n a ble n or m a l logs (green check mark) - send the remote server log messages and alerts for all log categories. e n a ble n or m a l logs a n d de bu g logs (yellow check mark) - send the remote server log messages, alerts, and debugging information for all log categories. This field is a sequential value, and it is not associated with a specific address. Log Category This field displays each category of messages. It is the same value used in the D ispla y and Ca t e gor y fields in the Vie w Log tab. The D e fa ult category includes debugging messages generated by open source software. System log Select which events you want to log by Log Ca t e gor y. There are three choices: disa ble a ll logs (red X) - do not log any information from this category e n a ble n or m a l logs (green checkmark) - create log messages and alerts from this category e n a ble n or m a l logs a n d de bu g logs (yellow check mark) - create log messages, alerts, and debugging information from this category; the NWA/WAC does not e-mail debugging information, however, even if this setting is selected. NWA5000 / WAC6500 Series User’s Guide 160 Chapter 13 Log and Report Table 77 Configuration > Log & Report > Log Setting > Active Log Summary (continued) LABEL DESCRIPTION E-mail Server 1 E-mail Select whether each category of events should be included in the log messages when it is e-mailed (green check mark) and/or in alerts (red exclamation point) for the e-mail settings specified in E- M a il Se r ve r 1 . The NWA/WAC does not e-mail debugging information, even if it is recorded in the Syst e m log. E-mail Server 2 E-mail Select whether each category of events should be included in log messages when it is emailed (green check mark) and/or in alerts (red exclamation point) for the e-mail settings specified in E- M a il Se r ve r 2 . The NWA/WAC does not e-mail debugging information, even if it is recorded in the Syst e m log. Remote Server 1~4 Syslog For each remote server, select what information you want to log from each Log Ca t e gor y (except All Logs; see below). Choices are: disa ble a ll logs (red X) - do not log any information from this category e n a ble n or m a l logs (green checkmark) - log regular information and alerts from this category e n a ble n or m a l logs a n d de bu g logs (yellow check mark) - log regular information, alerts, and debugging information from this category OK Click this to save your changes and return to the previous screen. Cancel Click this to return to the previous screen without saving your changes. NWA5000 / WAC6500 Series User’s Guide 161 C HAPTER 14 File Manager 14.1 Overview Configuration files define the NWA/WAC’s settings. Shell scripts are files of commands that you can store on the NWA/WAC and run when you need them. You can apply a configuration file or run a shell script without the NWA/WAC restarting. You can store multiple configuration files and shell script files on the NWA/WAC. You can edit configuration files or shell scripts in a text editor and upload them to the NWA/WAC. Configuration files use a .conf extension and shell scripts use a .zysh extension. 14.1.1 What You Can Do in this Chapter • The Configur a t ion File screen (Section 14.2 on page 163) stores and names configuration files. You can also download and upload configuration files. • The Fir m w a r e Pa ck a ge screen (Section 14.3 on page 168) checks your current firmware version and uploads firmware to the NWA/WAC. • The She ll Scr ipt screen (Section 14.4 on page 170) stores, names, downloads, uploads and runs shell script files. 14.1.2 What you Need to Know The following terms and concepts may help as you read this chapter. Configuration Files and Shell Scripts When you apply a configuration file, the NWA/WAC uses the factory default settings for any features that the configuration file does not include. When you run a shell script, the NWA/WAC only applies the commands that it contains. Other settings do not change. These files have the same syntax, which is also identical to the way you run CLI commands manually. An example is shown below # enter configuration mode configure terminal # change administrator password username admin password 4321 user-type admin #configure default radio profile, change 2GHz channel to 11 & Tx output power # to 50% wlan-radio-profile default 2g-channel 11 output-power 50% exit write NWA5000 / WAC6500 Series User’s Guide 162 Chapter 14 File Manager While configuration files and shell scripts have the same syntax, the NWA/WAC applies configuration files differently than it runs shell scripts. This is explained below. Table 78 Configuration Files and Shell Scripts in the NWA/WAC Configuration Files (.conf) Shell Scripts (.zysh) • • • • • Resets to default configuration. Goes into CLI Con figu r a t ion mode. Runs the commands in the configuration file. Goes into CLI Pr ivile ge mode. Runs the commands in the shell script. You have to run the aforementioned example as a shell script because the first command is run in Pr ivile ge mode. If you remove the first command, you have to run the example as a configuration file because the rest of the commands are executed in Con figu r a t ion mode. Comments in Configuration Files or Shell Scripts In a configuration file or shell script, use “#” or “!” as the first character of a command line to have the NWA/WAC treat the line as a comment. Your configuration files or shell scripts can use “exit” or a command line consisting of a single “!” to have the NWA/WAC exit sub command mode. Note: “exit” or “!'” must follow sub commands if it is to make the NWA/WAC exit sub command mode. In the following example lines 1 and 2 are comments. Line 5 exits sub command mode. ! this is from Joe # on 2010/12/05 wlan-ssid-profile default ssid Joe-AP qos wmm security default Errors in Configuration Files or Shell Scripts When you apply a configuration file or run a shell script, the NWA/WAC processes the file line-byline. The NWA/WAC checks the first line and applies the line if no errors are detected. Then it continues with the next line. If the NWA/WAC finds an error, it stops applying the configuration file or shell script and generates a log. You can change the way a configuration file or shell script is applied. Include setenv stop-onerror off in the configuration file or shell script. The NWA/WAC ignores any errors in the configuration file or shell script and applies all of the valid commands. The NWA/WAC still generates a log for any errors. 14.2 Configuration File Click M a in t e n a n ce > File M a n a ge r > Configu r a t ion File to open this screen. Use the Configur a t ion File screen to store, run, and name configuration files. You can also download NWA5000 / WAC6500 Series User’s Guide 163 Chapter 14 File Manager configuration files from the NWA/WAC to your computer and upload configuration files from your computer to the NWA/WAC. Once your NWA/WAC is configured and functioning properly, it is highly recommended that you back up your configuration file before making further configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Configuration File Flow at Restart • If there is not a st a r t up- config.conf when you restart the NWA/WAC (whether through a management interface or by physically turning the power off and back on), the NWA/WAC uses the syst e m - de fa u lt .conf configuration file with the NWA/WAC’s default settings. • If there is a st a r t u p- con fig.con f, the NWA/WAC checks it for errors and applies it. If there are no errors, the NWA/WAC uses it and copies it to the la st good.con f configuration file as a back up file. If there is an error, the NWA/WAC generates a log and copies the st a r t u p- config.con f configuration file to the st a r t up- con fig- ba d.con f configuration file and tries the existing la st good.conf configuration file. If there isn’t a la st good.con f configuration file or it also has an error, the NWA/WAC applies the syst e m - de fa u lt .con f configuration file. • You can change the way the st a r t up- config.conf file is applied. Include the setenv-startup stop-on-error off command. The NWA/WAC ignores any errors in the st a r t u p- con fig.con f file and applies all of the valid commands. The NWA/WAC still generates a log for any errors. Figure 99 Maintenance > File Manager > Configuration File Do not turn off the NWA/WAC while configuration file upload is in progress. NWA5000 / WAC6500 Series User’s Guide 164 Chapter 14 File Manager The following table describes the labels in this screen. Table 79 Maintenance > File Manager > Configuration File LABEL DESCRIPTION Rename Use this button to change the label of a configuration file on the NWA/WAC. You can only rename manually saved configuration files. You cannot rename the la st good.con f, syst e m - de fa u lt .con f and st a r t u p- con fig.con f files. You cannot rename a configuration file to the name of another configuration file in the NWA/WAC. Click a configuration file’s row to select it and click Re n a m e to open the Re n a m e File screen. Specify the new name for the configuration file. Use up to 25 characters (including a-zAZ0-9;‘~!@#$%^&()_+[]{}’,.=-). Click OK to save the duplicate or click Ca n ce l to close the screen without saving a duplicate of the configuration file. Remove Click a configuration file’s row to select it and click Re m ove to delete it from the NWA/ WAC. You can only delete manually saved configuration files. You cannot delete the syst e m - de fa u lt .con f, st a r t u p- con fig.con f and la st good.con f files. A pop-up window asks you to confirm that you want to delete the configuration file. Click OK to delete the configuration file or click Ca n ce l to close the screen without deleting the configuration file. Download Click a configuration file’s row to select it and click D ow n loa d to save the configuration to your computer. Copy Use this button to save a duplicate of a configuration file on the NWA/WAC. Click a configuration file’s row to select it and click Copy to open the Copy File screen. Specify a name for the duplicate configuration file. Use up to 25 characters (including a-zAZ0-9;‘~!@#$%^&()_+[]{}’,.=-). Click OK to save the duplicate or click Ca n ce l to close the screen without saving a duplicate of the configuration file. NWA5000 / WAC6500 Series User’s Guide 165 Chapter 14 File Manager Table 79 Maintenance > File Manager > Configuration File (continued) LABEL DESCRIPTION Apply Use this button to have the NWA/WAC use a specific configuration file. Click a configuration file’s row to select it and click Apply to have the NWA/WAC use that configuration file. The NWA/WAC does not have to restart in order to use a different configuration file, although you will need to wait for a few minutes while the system reconfigures. The following screen gives you options for what the NWA/WAC is to do if it encounters an error in the configuration file. I m m e dia t e ly st op a pplyin g t he con figu r a t ion file - this is not recommended because it would leave the rest of the configuration blank. If the interfaces were not configured before the first error, the console port may be the only way to access the device. I m m e dia t e ly st op a pplyin g t he con figu r a t ion file a n d r oll ba ck t o t h e pr e viou s configur a t ion - this gets the NWA/WAC started with a fully valid configuration file as quickly as possible. I gn or e e r r or s a n d fin ish a pplyin g t h e con figu r a t ion file - this applies the valid parts of the configuration file and generates error logs for all of the configuration file’s errors. This lets the NWA/WAC apply most of your configuration and you can refer to the logs for what to fix. I gn or e e r r or s a n d fin ish a pplyin g t h e con figu r a t ion file a n d t h e n r oll ba ck t o t h e pr e viou s con figu r a t ion - this applies the valid parts of the configuration file, generates error logs for all of the configuration file’s errors, and starts the NWA/WAC with a fully valid configuration file. Click OK to have the NWA/WAC start applying the configuration file or click Ca nce l to close the screen This column displays the number for each configuration file entry. This field is a sequential value, and it is not associated with a specific address. The total number of configuration files that you can save depends on the sizes of the configuration files and the available flash storage space. NWA5000 / WAC6500 Series User’s Guide 166 Chapter 14 File Manager Table 79 Maintenance > File Manager > Configuration File (continued) LABEL DESCRIPTION File Name This column displays the label that identifies a configuration file. You cannot delete the following configuration files or change their file names. The syst e m - de fa u lt .con f file contains the NWA/WAC’s default settings. Select this file and click Apply to reset all of the NWA/WAC settings to the factory defaults. This configuration file is included when you upload a firmware package. The st a r t u p- con fig.con f file is the configuration file that the NWA/WAC is currently using. If you make and save changes during your management session, the changes are applied to this configuration file. The NWA/WAC applies configuration changes made in the Web Configurator to the configuration file when you click Apply or OK. It applies configuration changes made via commands when you use the write command. The la st good.con f is the most recently used (valid) configuration file that was saved when the device last restarted. If you upload and apply a configuration file with an error, you can apply lastgood.conf to return to a valid configuration. Size This column displays the size (in KB) of a configuration file. Last Modified This column displays the date and time that the individual configuration files were last changed or saved. Upload Configuration File The bottom part of the screen allows you to upload a new or previously saved configuration file from your computer to your NWA/WAC You cannot upload a configuration file named syst e m - de fa u lt .con f or la st good.conf. If you upload st a r t u p- con fig.con f, it will replace the current configuration and immediately apply the new settings. File Path Type in the location of the file you want to upload in this field or click Br ow se ... to find it. Browse... Click Br ow se ... to find the .conf file you want to upload. The configuration file must use a “.conf” filename extension. You will receive an error message if you try to upload a fie of a different format. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click Uploa d to begin the upload process. This process may take up to two minutes. 14.2.1 Example of Configuration File Download Using FTP The following example gets a configuration file named startup-config.conf from the NWA/WAC and saves it on the computer. Connect your computer to the NWA/WAC. The FTP server IP address of the NWA/WAC in standalone AP mode is 192.168.1.2, so set your computer to use a static IP address from 192.168.1.3 ~192.168.1.254. Use an FTP client on your computer to connect to the NWA/WAC. For example, in the Windows command prompt, type ftp 192.168.1.2. Keep the console session connected in order to see when the firmware recovery finishes. Enter your user name when prompted. Enter your password as requested. Use “cd” to change to the directory that contains the files you want to download. Use “dir” or “ls” if you need to display a list of the files in the directory. NWA5000 / WAC6500 Series User’s Guide 167 Chapter 14 File Manager Use "get” to download files. Transfer the configuration file on the NWA/WAC to your computer. Type get followed by the name of the configuration file. This examples uses get startup-config.conf. C:\>ftp 192.168.1.2 Connected to 192.168.1.2. 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------220-You are user number 1 of 5 allowed. 220-Local time is now 21:28. Server port: 21. 220-This is a private system - No anonymous login 220 You will be disconnected after 600 minutes of inactivity. User (192.168.1.2:(none)): admin 331 User admin OK. Password required Password: 230 OK. Current restricted directory is / ftp> cd conf 250 OK. Current directory is /conf ftp> ls 200 PORT command successful 150 Connecting to port 5001 lastgood.conf startup-config.conf system-default.conf 226 3 matches total ftp: 57 bytes received in 0.33Seconds 0.17Kbytes/sec. ftp> get startup-config.conf 200 PORT command successful 150 Connecting to port 5002 226-File successfully transferred 226 0.002 seconds (measured here), 1.66 Mbytes per second ftp: 2928 bytes received in 0.02Seconds 183.00Kbytes/sec. ftp> Wait for the file transfer to complete. 10 Enter “quit” to exit the ftp prompt. 14.3 Firmware Package Click M a in t e na n ce > File M a n a ge r > Fir m w a r e Pa ck a ge to open this screen. Use the Fir m w a r e Pa ck a ge screen to check your current firmware version and upload firmware to the NWA/WAC. Note: The Web Configurator is the recommended method for uploading firmware. You only need to use the command line interface if you need to recover the firmware. See the CLI Reference Guide for how to determine if you need to recover the firmware and how to recover it. Find the firmware package at www.zyxel.com in a file that (usually) uses a .bin extension. The firmware update can take up to five minutes. Do not turn off or reset the NWA/WAC while the firmware update is in progress! NWA5000 / WAC6500 Series User’s Guide 168 Chapter 14 File Manager Figure 100 Maintenance > File Manager > Firmware Package The following table describes the labels in this screen. Table 80 Maintenance > File Manager > Firmware Package LABEL DESCRIPTION Boot Module This is the version of the boot module that is currently on the NWA/WAC. Current Version This is the firmware version and the date created. Released Date This is the date that the version of the firmware was created. File Path Type in the location of the file you want to upload in this field or click Br ow se ... to find it. Browse... Click Br ow se ... to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click Uploa d to begin the upload process. This process may take up to two minutes. After you see the Fir m w a r e Uploa d in Pr oce ss screen, wait two minutes before logging into the NWA/WAC again. Note: The NWA/WAC automatically reboots after a successful upload. The NWA/WAC automatically restarts causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 101 Network Temporarily Disconnected After five minutes, log in again and check your new firmware version in the D a shboa r d screen. NWA5000 / WAC6500 Series User’s Guide 169 Chapter 14 File Manager 14.3.1 Example of Firmware Upload Using FTP This procedure requires the NWA/WAC’s firmware. Download the firmware package from www.zyxel.com and unzip it. The firmware file uses a .bin extension, for example, "420AAHY1C0.bin". Do the following after you have obtained the firmware file. Connect your computer to the NWA/WAC. The FTP server IP address of the NWA/WAC in standalone AP mode is 192.168.1.2, so set your computer to use a static IP address from 192.168.1.3 ~192.168.1.254. Use an FTP client on your computer to connect to the NWA/WAC. For example, in the Windows command prompt, type ftp 192.168.1.2. Keep the console session connected in order to see when the firmware recovery finishes. Enter your user name when prompted. Enter your password as requested. Enter “hash” for FTP to print a `#' character for every 1024 bytes of data you upload so that you can watch the file transfer progress. Enter “bin” to set the transfer mode to binary. Transfer the firmware file from your computer to the NWA/WAC. Type put followed by the path and name of the firmware file. This examples uses put C:\ftproot\NWA/WAC_FW\420AAHY1C0.bin. C:\>ftp 192.168.1.2 Connected to 192.168.1.2. 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------220-You are user number 1 of 5 allowed. 220-Local time is now 21:28. Server port: 21. 220-This is a private system - No anonymous login 220 You will be disconnected after 600 minutes of inactivity. User (192.168.1.2:(none)): admin 331 User admin OK. Password required Password: 230 OK. Current restricted directory is / ftp> hash Hash mark printing On ftp: (2048 bytes/hash mark) . ftp> bin 200 TYPE is now 8-bit binary ftp> put C:\ftproot\NWA/WAC_FW\420AAHY1C0.bin Wait for the file transfer to complete. 10 Enter “quit” to exit the ftp prompt. 14.4 Shell Script Use shell script files to have the NWA/WAC use commands that you specify. Use a text editor to create the shell script files. They must use a “.zysh” filename extension. NWA5000 / WAC6500 Series User’s Guide 170 Chapter 14 File Manager Click M a in t e n a n ce > File M a n a ge r > Sh e ll Scr ipt to open this screen. Use the She ll Scr ipt screen to store, name, download, upload and run shell script files. You can store multiple shell script files on the NWA/WAC at the same time. Note: You should include write commands in your scripts. If you do not use the write command, the changes will be lost when the NWA/WAC restarts. You could use multiple write commands in a long script. Figure 102 Maintenance > File Manager > Shell Script Each field is described in the following table. Table 81 Maintenance > File Manager > Shell Script LABEL DESCRIPTION Rename Use this button to change the label of a shell script file on the NWA/WAC. You cannot rename a shell script to the name of another shell script in the NWA/WAC. Click a shell script’s row to select it and click Re n a m e to open the Re n a m e File screen. Specify the new name for the shell script file. Use up to 25 characters (including a-zA-Z09;‘~!@#$%^&()_+[]{}’,.=-). Click OK to save the duplicate or click Ca n ce l to close the screen without saving a duplicate of the configuration file. Remove Click a shell script file’s row to select it and click D e le t e to delete the shell script file from the NWA/WAC. A pop-up window asks you to confirm that you want to delete the shell script file. Click OK to delete the shell script file or click Ca n ce l to close the screen without deleting the shell script file. Download Click a shell script file’s row to select it and click D ow n loa d to save the configuration to your computer. Copy Use this button to save a duplicate of a shell script file on the NWA/WAC. Click a shell script file’s row to select it and click Copy to open the Copy File screen. Specify a name for the duplicate file. Use up to 25 characters (including a-zA-Z09;‘~!@#$%^&()_+[]{}’,.=-). Click OK to save the duplicate or click Ca n ce l to close the screen without saving a duplicate of the configuration file. Run Use this button to have the NWA/WAC use a specific shell script file. Click a shell script file’s row to select it and click Ru n to have the NWA/WAC use that shell script file. You may need to wait awhile for the NWA/WAC to finish applying the commands. NWA5000 / WAC6500 Series User’s Guide 171 Chapter 14 File Manager Table 81 Maintenance > File Manager > Shell Script (continued) LABEL DESCRIPTION This column displays the number for each shell script file entry. File Name This column displays the label that identifies a shell script file. Size This column displays the size (in KB) of a shell script file. Last Modified This column displays the date and time that the individual shell script files were last changed or saved. Upload Shell Script The bottom part of the screen allows you to upload a new or previously saved shell script file from your computer to your NWA/WAC. File Path Type in the location of the file you want to upload in this field or click Br ow se ... to find it. Browse... Click Br ow se ... to find the .zysh file you want to upload. Upload Click Uploa d to begin the upload process. This process may take up to several minutes. NWA5000 / WAC6500 Series User’s Guide 172 C HAPTER 15 Diagnostics 15.1 Overview Use the diagnostics screen for troubleshooting. 15.1.1 What You Can Do in this Chapter • The D ia gnost ics screen (Section 15.2 on page 173) generates a file containing the NWA/WAC’s configuration and diagnostic information if you need to provide it to customer support during troubleshooting. 15.2 Diagnostics This screen provides an easy way for you to generate a file containing the NWA/WAC’s configuration and diagnostic information. You may need to generate this file and send it to customer support during troubleshooting. Click M a in t e n a n ce > D ia gn ost ics to open the D ia gnost ic screen. Figure 103 Maintenance > Diagnostics The following table describes the labels in this screen. Table 82 Maintenance > Diagnostics LABEL DESCRIPTION Filename This is the name of the most recently created diagnostic file. Last modified This is the date and time that the last diagnostic file was created. The format is yyyymm-dd hh:mm:ss. Size This is the size of the most recently created diagnostic file. NWA5000 / WAC6500 Series User’s Guide 173 Chapter 15 Diagnostics Table 82 Maintenance > Diagnostics LABEL DESCRIPTION Collect Now Click this to have the NWA/WAC create a new diagnostic file. Download Click this to save the most recent diagnostic file to a computer. NWA5000 / WAC6500 Series User’s Guide 174 C HAPTER 16 LEDs 16.1 Overview The LEDs of your NWA/WAC can be controlled such that they stay lit (ON) or OFF after the NWA/ WAC is ready. There are two features that controls the LEDs of your NWA/WAC - Loca t or and Su ppr e ssion . 16.1.1 What You Can Do in this Chapter • The Su ppr e ssion screen (Section 16.2 on page 175)) allows you to set how you want the LEDs to behave after the device is ready. • The Loca t or screen (Section 16.3 on page 176) allows users to see the actual location of the NWA/WAC between several devices in the network. 16.2 Suppression Screen The LED Suppression feature allows you to control how the LEDs of your NWA/WAC behave after it’s ready. The deafult LED suppression setting of your AP is different depending on your NWA/WAC model. You can go to M a int e na nce > LED s > Suppr e ssion screen to see the default of the LED behavior. If the Suppr e ssion On check box is checked, it means the LEDs of your NWA/WAC will t ur n off after it’s ready. On the other hand, if the check box is unchecked, it means the LEDs will st a y lit after the AP is ready. You can change the LED suppression setting in the M a int e na nce > LED s > Suppr e ssion screen. After you make changes in the suppression screen, it will be stored as the default when the NWA/ WAC is restarted. See (Section 1.6 on page 20) for information on default values for different models. Note: When the NWA/WAC is booting or performing firmware upgrade, the LEDs will lit regardless of the setting in LED suppression. To access this screen, click M a int e na nce > LED s > Suppr e ssion. NWA5000 / WAC6500 Series User’s Guide 175 Chapter 16 LEDs Figure 104 Maintenance > LEDs > Suppression 16.3 Locator Screen The Locator feature identifies the location of your WAC among several devices in the network. You can run this feature and set a timer in this screen. To run the locator feature, enter a number of minutes and click Tur n On button to have the WAC find its location. The Locator LED will start to blink for the number of minutes set in the Loca t or screen. The default setting is 10 minutes. While the locator is running, the turn on button will grey out and return after it’s finished. If you make changes to the time default setting, it will be stored as the defualt when the WAC restarts. Note: Th e Loca t or feature is not affected by the Suppression setting. To access this screen, click M a int e na nce > LED s > Loca t or. Figure 105 Maintenance > LEDs > Locator NWA5000 / WAC6500 Series User’s Guide 176 Chapter 16 LEDs The following table describes fields in the above screen. Table 83 Maintenance > LED > Locator LABEL DESCRIPTION Turn On Click Tu r n On button to activate the locator. The Locator function will show the actual location of the WAC between several devices in the network. Automatically extinguish after Enter a time interval between 1 and 60 minutes to stop the locator LED from blinking. Default is 10 minutes. Apply Click Apply to save changes in this screen. Reset Click Re se t to return the screen to its last-saved settings. NWA5000 / WAC6500 Series User’s Guide 177 C HAPTER 17 Reboot 17.1 Overview Use this screen to restart the device. 17.1.1 What You Need To Know If you applied changes in the Web configurator, these were saved automatically and do not change when you reboot. If you made changes in the CLI, however, you have to use the write command to save the configuration before you reboot. Otherwise, the changes are lost when you reboot. Reboot is different to reset; reset returns the device to its default configuration. 17.2 Reboot This screen allows remote users can restart the device. To access this screen, click M a int e na nce > Re boot . Figure 106 Maintenance > Reboot Click the Re boot button to restart the NWA/WAC. Wait a few minutes until the login screen appears. If the login screen does not appear, type the IP address of the device in your Web browser. You can also use the CLI command reboot to restart the NWA/WAC. NWA5000 / WAC6500 Series User’s Guide 178 C HAPTER 18 Shutdown 18.1 Overview Use this screen to shutdown the device. Always use Maintenance > Shutdown > Shutdown or the shutdown command before you turn off the NWA/WAC or remove the power. Not doing so can cause the firmware to become corrupt. 18.1.1 What You Need To Know Shutdown writes all cached data to the local storage and stops the system processes. Shutdown is different to reset; reset returns the device to its default configuration. 18.2 Shutdown To access this screen, click M a int e na nce > Shut dow n. Figure 107 Maintenance > Shutdown Click the Shut dow n button to shut down the NWA/WAC. Wait for the device to shut down before you manually turn off or remove the power. It does not turn off the power. You can also use the CLI command shutdown to shutdown the NWA/WAC. NWA5000 / WAC6500 Series User’s Guide 179 C HAPTER 19 Troubleshooting 19.1 Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LED • NWA/WAC Access and Login • Internet Access • Wireless Connections • Resetting the NWA/WAC 19.2 Power, Hardware Connections, and LED The NWA/WAC does not turn on. The LED is not on. Make sure you are using the power adaptor included with the NWA/WAC or a PoE power injector. Make sure the power adaptor or PoE power injector is connected to the NWA/WAC and plugged in to an appropriate power source. Make sure the power source is turned on. Disconnect and re-connect the power adaptor or PoE power injector. Inspect your cables for damage. Contact the vendor to replace any damaged cables. If none of these steps work, you may have faulty hardware and should contact your NWA/WAC vendor. The LED does not behave as expected. Make sure you understand the normal behavior of the LED. See Section 1.6 on page 20. Check the hardware connections. See the Quick Start Guide. Inspect your cables for damage. Contact the vendor to replace any damaged cables. NWA5000 / WAC6500 Series User’s Guide 180 Chapter 19 Troubleshooting Disconnect and re-connect the power adaptor or PoE power injector to the NWA/WAC. If the problem continues, contact the vendor. 19.3 NWA/WAC Access and Login I forgot the IP address for the NWA/WAC. The default IP address (in standalone AP mode) is 192.168.1.2. If you changed the IP address and have forgotten it, you have to reset the device to its factory defaults. See Section 19.6 on page 187. If your NWA/WAC is a DHCP client, you can find your IP address from the DHCP server. This information is only available from the DHCP server which allocates IP addresses on your network. Find this information directly from the DHCP server or contact your system administrator for more information. I cannot see or access the Login screen in the web configurator. Make sure you are using the correct IP address. • The default IP address (in standalone AP mode) is 192.168.1.2. • If you changed the IP address, use the new IP address. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the NWA/WAC. Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start Guide and Section 1.6 on page 20. Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. Make sure your computer is in the same subnet as the NWA/WAC. (If you know that there are routers between your computer and the NWA/WAC, skip this step.) • If there is a DHCP server on your network, make sure your computer is using a dynamic IP address. • If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet as the NWA/WAC. Reset the device to its factory defaults, and try to access the NWA/WAC with the default IP address. See Section 19.6 on page 187. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. NWA5000 / WAC6500 Series User’s Guide 181 Chapter 19 Troubleshooting Adva n ce d Sugge st ions • Try to access the NWA/WAC using another service, such as Telnet. If you can access the NWA/ WAC, check the remote management settings to find out why the NWA/WAC does not respond to HTTP. • If your computer is connected wirelessly, use a computer that is connected to a LAN /ETH ERN ET port. I forgot the password. The default password is 1 2 3 4 . If this does not work, you have to reset the device to its factory defaults. See Section 19.6 on page 187. I can see the Login screen, but I cannot log in to the NWA/WAC. Make sure you have entered the user name and password correctly. The default password is 1 2 3 4 . This fields are case-sensitive, so make sure [Caps Lock] is not on. You cannot log in to the web configurator while someone is using Telnet to access the NWA/WAC. Log out of the NWA/WAC in the other session, or ask the person who is logged in to log out. Disconnect and re-connect the power adaptor or PoE power injector to the NWA/WAC. If this does not work, you have to reset the device to its factory defaults. See Section 19.6 on page 187. I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. 19.4 Internet Access I cannot access the Internet. NWA5000 / WAC6500 Series User’s Guide 182 Chapter 19 Troubleshooting Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start Guide and Section 19.2 on page 180. Make sure the NWA/WAC is connected to a broadband modem or router with Internet access and your computer is set to obtain an dynamic IP address. If you are trying to access the Internet wirelessly, make sure the wireless settings on the wireless client are the same as the settings on the NWA/WAC. Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the NWA/WAC), but my Internet connection is not available anymore. Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start Guide and Section 1.6 on page 20. Reboot the NWA/WAC. If the problem continues, contact your ISP. The Internet connection is slow or intermittent. There might be a lot of traffic on the network. Look at the LED, and check Section 1.6 on page 20. If the NWA/WAC is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. Check the signal strength. If the signal is weak, try moving the NWA/WAC closer to the NWA/WAC (if possible), and look around to see if there are any devices that might be interfering with the wireless network (microwaves, other wireless networks, and so on). Reboot the NWA/WAC. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Adva n ce d Sugge st ions Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you might consider raising or lowering the priority for some applications. NWA5000 / WAC6500 Series User’s Guide 183 Chapter 19 Troubleshooting 19.5 Wireless Connections I cannot access the NWA/WAC or ping any computer from the WLAN. Make sure the wireless LAN (wireless radio) is enabled on the NWA/WAC. Make sure the radio or at least one of the NWA/WAC’s radios is operating in AP mode. Make sure the wireless adapter (installed on your computer) is working properly. Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible and supports the same wireless standard as the NWA/WAC’s active radio. Make sure your computer (with a wireless adapter installed) is within the transmission range of the NWA/WAC. Check that both the NWA/WAC and your computer are using the same wireless and wireless security settings. Hackers have accessed my WEP-encrypted wireless LAN. WEP is extremely insecure. Its encryption can be broken by an attacker, using widely-available software. It is strongly recommended that you use a more effective security mechanism. Use the strongest security mechanism that all the wireless devices in your network support. WPA2 or WPA2PSK is recommended. The wireless security is not following the re-authentication timer setting I specified. If a RADIUS server authenticates wireless stations, the re-authentication timer on the RADIUS server has priority. Change the RADIUS server’s configuration if you need to use a different reauthentication timer setting. I cannot get a certificate to import into the NWA/WAC. For M y Ce r t ifica t e s, you can import a certificate that matches a corresponding certification request that was generated by the NWA/WAC. You can also import a certificate in PKCS#12 format, including the certificate’s public and private keys. You must remove any spaces from the certificate’s filename before you can import the certificate. Any certificate that you want to import has to be in one of these file formats: NWA5000 / WAC6500 Series User’s Guide 184 Chapter 19 Troubleshooting • Binary X.509: This is an ITU-T recommendation that defines the formats for X.509 certificates. • PEM (Base-64) encoded X.509: This Privacy Enhanced Mail format uses lowercase letters, uppercase letters and numerals to convert a binary X.509 certificate into a printable form. • Binary PKCS#7: This is a standard that defines the general syntax for data (including digital signatures) that may be encrypted. A PKCS #7 file is used to transfer a public key certificate. The private key is not included. The NWA/WAC currently allows the importation of a PKS#7 file that contains a single certificate. • PEM (Base-64) encoded PKCS#7: This Privacy Enhanced Mail (PEM) format uses lowercase letters, uppercase letters and numerals to convert a binary PKCS#7 certificate into a printable form. • Binary PKCS#12: This is a format for transferring public key and private key certificates.The private key in a PKCS #12 file is within a password-encrypted envelope. The file’s password is not connected to your certificate’s public or private passwords. Exporting a PKCS #12 file creates this and you must provide it to decrypt the contents when you import the file into the NWA/WAC. Note: Be careful not to convert a binary file to text during the transfer process. It is easy for this to occur since many programs use text files by default. I can only see newer logs. Older logs are missing. When a log reaches the maximum number of log messages, new log messages automatically overwrite existing log messages, starting with the oldest existing log message first. The commands in my configuration file or shell script are not working properly. • In a configuration file or shell script, use “#” or “!” as the first character of a command line to have the NWA/WAC treat the line as a comment. • Your configuration files or shell scripts can use “exit” or a command line consisting of a single “!” to have the NWA/WAC exit sub command mode. • Include write commands in your scripts. Otherwise the changes will be lost when the NWA/WAC restarts. You could use multiple write commands in a long script. Note: “exit” or “!'” must follow sub commands if it is to make the NWA/WAC exit sub command mode. I cannot get the firmware uploaded using the commands. The Web Configurator is the recommended method for uploading firmware. You only need to use the command line interface if you need to recover the firmware. See the CLI Reference Guide for how to determine if you need to recover the firmware and how to recover it. Wireless clients are not being load balanced among my APs. NWA5000 / WAC6500 Series User’s Guide 185 Chapter 19 Troubleshooting • Make sure that all the APs used by the wireless clients in question share the same SSID, security, and radio settings. • Make sure that all the APs are in the same broadcast domain. • Make sure that the wireless clients are in range of the other APs; if they are only in range of a single AP, then load balancing may not be as effective. In the M on it or > W ir e le ss > AP I n for m a t ion > Ra dio List screen, there is no load balancing indicator associated with any APs assigned to the load balancing task. • Check to be sure that the AP profile which contains the load balancing settings is correctly assigned to the APs in question. • The load balancing task may have been terminated because further load balancing on the APs in question is no longer required. How do I remove the WAC from its mounting bracket? • Find the down arrow close to the Ethernet ports, then use a thin flat tool (for example, a flat screw driver) to lift up a clip beneath the down arrow. • Turn the WAC counter-clockwise. NWA5000 / WAC6500 Series User’s Guide 186 Chapter 19 Troubleshooting • Detach the WAC from the mounting bracket. 19.6 Resetting the NWA/WAC If you cannot access the NWA/WAC by any method, try restarting it by turning the power off and then on again. If you still cannot access the NWA/WAC by any method or you forget the administrator password(s), you can reset the NWA/WAC to its factory-default settings. Any configuration files or shell scripts that you saved on the NWA/WAC should still be available afterwards. Use the following procedure to reset the NWA/WAC to its factory-default settings. This overwrites the settings in the startup-config.conf file with the settings in the system-default.conf file. Note: This procedure removes the current configuration. Make sure the Power LED is on and not blinking. Press the RESET button and hold it until the Power LED begins to blink. (This usually takes about ten seconds.) Release the RESET button, and wait for the NWA/WAC to restart. You should be able to access the NWA/WAC using the default settings. 19.7 Getting More Troubleshooting Help Search for support information for your model at www.zyxel.com for more troubleshooting suggestions. NWA5000 / WAC6500 Series User’s Guide 187 A PPENDIX Importing Certificates This appendix shows you how to import public key certificates into your web browser. Public key certificates are used by web browsers to ensure that a secure web site is legitimate. When a certificate authority such as VeriSign, Comodo, or Network Solutions, to name a few, receives a certificate request from a website operator, they confirm that the web domain and contact information in the request match those on public record with a domain name registrar. If they match, then the certificate is issued to the website operator, who then places it on the site to be issued to all visiting web browsers to let them know that the site is legitimate. Many ZyXEL products, such as the NWA/WAC, issue their own public key certificates. These can be used by web browsers on a LAN or WAN to verify that they are in fact connecting to the legitimate device and not one masquerading as it. However, because the certificates were not issued by one of the several organizations officially recognized by the most common web browsers, you will need to import the ZyXEL-created certificate into your web browser and flag that certificate as a trusted authority. Note: You can see if you are browsing on a secure website if the URL in your web browser’s address bar begins with https:// or there is a sealed padlock icon ) somewhere in the main browser window (not all browsers show the padlock in the same location). Internet Explorer The following example uses Microsoft Internet Explorer 7 on Windows XP Professional; however, they can also apply to Internet Explorer on Windows Vista. NWA5000 / WAC6500 Series User’s Guide 188 Appendix A Importing Certificates If your device’s Web Configurator is set to use SSL certification, then the first time you browse to it you are presented with a certification error. Click Cont inue t o t his w e bsit e ( not r e com m e nde d) . In the Addr e ss Ba r, click Ce r t ifica t e Er r or > Vie w ce r t ifica t e s. NWA5000 / WAC6500 Series User’s Guide 189 Appendix A Importing Certificates In the Ce r t ifica t e dialog box, click I n st a ll Ce r t ifica t e. In the Ce r t ifica t e I m por t W iza r d, click N e x t . NWA5000 / WAC6500 Series User’s Guide 190 Appendix A Importing Certificates If you want Internet Explorer to Aut om a t ica lly se le ct ce r t ifica t e st or e ba se d on t he t ype of ce r t ifica t e , click N e x t again and then go to step 9. Otherwise, select Pla ce a ll ce r t ifica t e s in t he follow ing st or e and then click Br ow se . In the Se le ct Ce r t ifica t e St or e dialog box, choose a location in which to save the certificate and then click OK. NWA5000 / WAC6500 Series User’s Guide 191 Appendix A Importing Certificates In the Com ple t ing t he Ce r t ifica t e I m por t W iza r d screen, click Finish . 10 If you are presented with another Se cur it y W a r ning, click Ye s. 11 Finally, click OK when presented with the successful certificate installation message. NWA5000 / WAC6500 Series User’s Guide 192 Appendix A Importing Certificates 12 The next time you start Internet Explorer and go to a ZyXEL Web Configurator page, a sealed padlock icon appears in the address bar. Click it to view the page’s W e bsit e I de nt ifica t ion information. Installing a Stand-Alone Certificate File in Internet Explorer Rather than browsing to a ZyXEL Web Configurator and installing a public key certificate when prompted, you can install a stand-alone certificate file if one has been issued to you. Double-click the public key certificate file. In the security warning dialog box, click Ope n . Refer to steps 4-12 in the Internet Explorer procedure beginning on page 188 to complete the installation process. NWA5000 / WAC6500 Series User’s Guide 193 Appendix A Importing Certificates Removing a Certificate in Internet Explorer This section shows you how to remove a public key certificate in Internet Explorer 7 on Windows XP. Open I nt e r ne t Ex plor e r and click Tools > I nt e r ne t Opt ions. In the I n t e r n e t Opt ion s dialog box, click Cont e nt > Ce r t ifica t e s. NWA5000 / WAC6500 Series User’s Guide 194 Appendix A Importing Certificates In the Ce r t ifica t e s dialog box, click the Tr ust e d Root Ce r t ifica t e s Aut hor it ie s tab, select the certificate that you want to delete, and then click Re m ove . In the Ce r t ifica t e s confirmation, click Ye s. In the Root Ce r t ifica t e St or e dialog box, click Ye s. The next time you go to the web site that issued the public key certificate you just removed, a certification error appears. NWA5000 / WAC6500 Series User’s Guide 195 Appendix A Importing Certificates Firefox The following example uses Mozilla Firefox 2 on Windows XP Professional; however, the screens can also apply to Firefox 2 on all platforms. If your device’s Web Configurator is set to use SSL certification, then the first time you browse to it you are presented with a certification error. Select Acce pt t his ce r t ifica t e pe r m a ne nt ly and click OK. The certificate is stored and you can now connect securely to the Web Configurator. A sealed padlock appears in the address bar, which you can click to open the Pa ge I nfo > Se cur it y window to view the web page’s security information. NWA5000 / WAC6500 Series User’s Guide 196 Appendix A Importing Certificates Installing a Stand-Alone Certificate File in Firefox Rather than browsing to a ZyXEL Web Configurator and installing a public key certificate when prompted, you can install a stand-alone certificate file if one has been issued to you. Open Fir e fox and click Tools > Opt ion s. In the Opt ions dialog box, click Adva nce d > Encr ypt ion > Vie w Ce r t ifica t e s. NWA5000 / WAC6500 Series User’s Guide 197 Appendix A Importing Certificates In the Ce r t ifica t e M a n a ge r dialog box, click W e b Sit e s > I m por t . Use the Se le ct File dialog box to locate the certificate and then click Ope n . The next time you visit the web site, click the padlock in the address bar to open the Pa ge I n fo > Se cur it y window to see the web page’s security information. Removing a Certificate in Firefox This section shows you how to remove a public key certificate in Firefox 2. NWA5000 / WAC6500 Series User’s Guide 198 Appendix A Importing Certificates Open Fir e fox and click Tools > Opt ion s. In the Opt ions dialog box, click Adva nce d > Encr ypt ion > Vie w Ce r t ifica t e s. NWA5000 / WAC6500 Series User’s Guide 199 Appendix A Importing Certificates In the Ce r t ifica t e M a n a ge r dialog box, select the W e b Sit e s tab, select the certificate that you want to remove, and then click D e le t e . In the D e le t e W e b Sit e Ce r t ifica t e s dialog box, click OK. The next time you go to the web site that issued the public key certificate you just removed, a certification error appears. NWA5000 / WAC6500 Series User’s Guide 200 A PPENDIX IPv6 Overview IPv6 (Internet Protocol version 6), is designed to enhance IP address size and features. The increase in IPv6 address size to 128 bits (from the 32-bit IPv4 address) allows up to 3.4 x 1038 IP addresses. IPv6 Addressing The 128-bit IPv6 address is written as eight 16-bit hexadecimal blocks separated by colons (:). This is an example IPv6 address 2001:0db8:1a2b:0015:0000:0000:1a2f:0000. IPv6 addresses can be abbreviated in two ways: • Leading zeros in a block can be omitted. So 2001:0db8:1a2b:0015:0000:0000:1a2f:0000 can be written as 2001:db8:1a2b:15:0:0:1a2f:0. • Any number of consecutive blocks of zeros can be replaced by a double colon. A double colon can only appear once in an IPv6 address. So 2001:0db8:0000:0000:1a2f:0000:0000:0015 can be written as 2001:0db8::1a2f:0000:0000:0015, 2001:0db8:0000:0000:1a2f::0015, 2001:db8::1a2f:0:0:15 or 2001:db8:0:0:1a2f::15. Prefix and Prefix Length Similar to an IPv4 subnet mask, IPv6 uses an address prefix to represent the network address. An IPv6 prefix length specifies how many most significant bits (start from the left) in the address compose the network address. The prefix length is written as “/x” where x is a number. For example, 2001:db8:1a2b:15::1a2f:0/32 means that the first 32 bits (2001:db8) is the subnet prefix. Link-local Address A link-local address uniquely identifies a device on the local network (the LAN). It is similar to a “private IP address” in IPv4. You can have the same link-local address on multiple interfaces on a device. A link-local unicast address has a predefined prefix of fe80::/10. The link-local unicast address format is as follows. Table 84 Link-local Unicast Address Format 1111 1110 10 Interface ID 10 bits 54 bits 64 bits NWA5000 / WAC6500 Series User’s Guide 201 Appendix B IPv6 Global Address A global address uniquely identifies a device on the Internet. It is similar to a “public IP address” in IPv4. A global unicast address starts with a 2 or 3. Unspecified Address An unspecified address (0:0:0:0:0:0:0:0 or ::) is used as the source address when a device does not have its own address. It is similar to “0.0.0.0” in IPv4. Loopback Address A loopback address (0:0:0:0:0:0:0:1 or ::1) allows a host to send packets to itself. It is similar to “127.0.0.1” in IPv4. Multicast Address In IPv6, multicast addresses provide the same functionality as IPv4 broadcast addresses. Broadcasting is not supported in IPv6. A multicast address allows a host to send packets to all hosts in a multicast group. Multicast scope allows you to determine the size of the multicast group. A multicast address has a predefined prefix of ff00::/8. The following table describes some of the predefined multicast addresses. Table 85 Predefined Multicast Address MULTICAST ADDRESS DESCRIPTION FF01:0:0:0:0:0:0:1 All hosts on a local node. FF01:0:0:0:0:0:0:2 All routers on a local node. FF02:0:0:0:0:0:0:1 All hosts on a local connected link. FF02:0:0:0:0:0:0:2 All routers on a local connected link. FF05:0:0:0:0:0:0:2 All routers on a local site. FF05:0:0:0:0:0:1:3 All DHCP severs on a local site. The following table describes the multicast addresses which are reserved and can not be assigned to a multicast group. Table 86 Reserved Multicast Address MULTICAST ADDRESS FF00:0:0:0:0:0:0:0 FF01:0:0:0:0:0:0:0 FF02:0:0:0:0:0:0:0 FF03:0:0:0:0:0:0:0 FF04:0:0:0:0:0:0:0 FF05:0:0:0:0:0:0:0 FF06:0:0:0:0:0:0:0 FF07:0:0:0:0:0:0:0 FF08:0:0:0:0:0:0:0 FF09:0:0:0:0:0:0:0 NWA5000 / WAC6500 Series User’s Guide 202 Appendix B IPv6 Table 86 Reserved Multicast Address (continued) MULTICAST ADDRESS FF0A:0:0:0:0:0:0:0 FF0B:0:0:0:0:0:0:0 FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 FF0E:0:0:0:0:0:0:0 FF0F:0:0:0:0:0:0:0 Subnet Masking Both an IPv6 address and IPv6 subnet mask compose of 128-bit binary digits, which are divided into eight 16-bit blocks and written in hexadecimal notation. Hexadecimal uses four bits for each character (1 ~ 10, A ~ F). Each block’s 16 bits are then represented by four hexadecimal characters. For example, FFFF:FFFF:FFFF:FFFF:FC00:0000:0000:0000. Interface ID In IPv6, an interface ID is a 64-bit identifier. It identifies a physical interface (for example, an Ethernet port) or a virtual interface (for example, the management IP address for a VLAN). One interface should have a unique interface ID. EUI-64 The EUI-64 (Extended Unique Identifier) defined by the IEEE (Institute of Electrical and Electronics Engineers) is an interface ID format designed to adapt with IPv6. It is derived from the 48-bit (6byte) Ethernet MAC address as shown next. EUI-64 inserts the hex digits fffe between the third and fourth bytes of the MAC address and complements the seventh bit of the first byte of the MAC address. See the following example. Table 87 00 : 13 : 49 : 12 : 34 : 56 : 13 : 49 : FF : FE : 12 : 34 M AC Table 88 EUI - 6 4 02 : 56 Stateless Autoconfiguration With stateless autoconfiguration in IPv6, addresses can be uniquely and automatically generated. Unlike DHCPv6 (Dynamic Host Configuration Protocol version six) which is used in IPv6 stateful autoconfiguration, the owner and status of addresses don’t need to be maintained by a DHCP server. Every IPv6 device is able to generate its own and unique IP address automatically when IPv6 is initiated on its interface. It combines the prefix and the interface ID (generated from its own Ethernet MAC address, see Interface ID and EUI-64) to form a complete IPv6 address. When IPv6 is enabled on a device, its interface automatically generates a link-local address (beginning with fe80). When the interface is connected to a network with a router and the NWA/WAC is set to automatically obtain an IPv6 network prefix from the router for the interface, it generates 1another NWA5000 / WAC6500 Series User’s Guide 203 Appendix B IPv6 address which combines its interface ID and global and subnet information advertised from the router. This is a routable global IP address. DHCPv6 The Dynamic Host Configuration Protocol for IPv6 (DHCPv6, RFC 3315) is a server-client protocol that allows a DHCP server to assign and pass IPv6 network addresses, prefixes and other configuration information to DHCP clients. DHCPv6 servers and clients exchange DHCP messages using UDP. Each DHCP client and server has a unique DHCP Unique IDentifier (DUID), which is used for identification when they are exchanging DHCPv6 messages. The DUID is generated from the MAC address, time, vendor assigned ID and/or the vendor's private enterprise number registered with the IANA. It should not change over time even after you reboot the device. Identity Association An Identity Association (IA) is a collection of addresses assigned to a DHCP client, through which the server and client can manage a set of related IP addresses. Each IA must be associated with exactly one interface. The DHCP client uses the IA assigned to an interface to obtain configuration from a DHCP server for that interface. Each IA consists of a unique IAID and associated IP information. The IA type is the type of address in the IA. Each IA holds one type of address. IA_NA means an identity association for non-temporary addresses and IA_TA is an identity association for temporary addresses. An IA_NA option contains the T1 and T2 fields, but an IA_TA option does not. The DHCPv6 server uses T1 and T2 to control the time at which the client contacts with the server to extend the lifetimes on any addresses in the IA_NA before the lifetimes expire. After T1, the client sends the server (S1 ) (from which the addresses in the IA_NA were obtained) a Renew message. If the time T2 is reached and the server does not respond, the client sends a Rebind message to any available server (S2 ). For an IA_TA, the client may send a Renew or Rebind message at the client's discretion. T2 T1 Renew Renew to S1 to S1 Renew Renew to S1 to S1 Renew to S1 Renew to S1 Rebind to S2 Rebind to S2 DHCP Relay Agent A DHCP relay agent is on the same network as the DHCP clients and helps forward messages between the DHCP server and clients. When a client cannot use its link-local address and a wellknown multicast address to locate a DHCP server on its network, it then needs a DHCP relay agent to send a message to a DHCP server that is not attached to the same network. The DHCP relay agent can add the remote identification (remote-ID) option and the interface-ID option to the Relay-Forward DHCPv6 messages. The remote-ID option carries a user-defined string, 1. In IPv6, all network interfaces can be associated with several addresses. NWA5000 / WAC6500 Series User’s Guide 204 Appendix B IPv6 such as the system name. The interface-ID option provides slot number, port information and the VLAN ID to the DHCPv6 server. The remote-ID option (if any) is stripped from the Relay-Reply messages before the relay agent sends the packets to the clients. The DHCP server copies the interface-ID option from the Relay-Forward message into the Relay-Reply message and sends it to the relay agent. The interface-ID should not change even after the relay agent restarts. Prefix Delegation Prefix delegation enables an IPv6 router to use the IPv6 prefix (network address) received from the ISP (or a connected uplink router) for its LAN. The NWA/WAC uses the received IPv6 prefix (for example, 2001:db2::/48) to generate its LAN IP address. Through sending Router Advertisements (RAs) regularly by multicast, the NWA/WAC passes the IPv6 prefix information to its LAN hosts. The hosts then can use the prefix to generate their IPv6 addresses. ICMPv6 Internet Control Message Protocol for IPv6 (ICMPv6 or ICMP for IPv6) is defined in RFC 4443. ICMPv6 has a preceding Next Header value of 58, which is different from the value used to identify ICMP for IPv4. ICMPv6 is an integral part of IPv6. IPv6 nodes use ICMPv6 to report errors encountered in packet processing and perform other diagnostic functions, such as "ping". Neighbor Discovery Protocol (NDP) The Neighbor Discovery Protocol (NDP) is a protocol used to discover other IPv6 devices and track neighbor’s reachability in a network. An IPv6 device uses the following ICMPv6 messages types: • Neighbor solicitation: A request from a host to determine a neighbor’s link-layer address (MAC address) and detect if the neighbor is still reachable. A neighbor being “reachable” means it responds to a neighbor solicitation message (from the host) with a neighbor advertisement message. • Neighbor advertisement: A response from a node to announce its link-layer address. • Router solicitation: A request from a host to locate a router that can act as the default router and forward packets. • Router advertisement: A response to a router solicitation or a periodical multicast advertisement from a router to advertise its presence and other parameters. IPv6 Cache An IPv6 host is required to have a neighbor cache, destination cache, prefix list and default router list. The NWA/WAC maintains and updates its IPv6 caches constantly using the information from response messages. In IPv6, the NWA/WAC configures a link-local address automatically, and then sends a neighbor solicitation message to check if the address is unique. If there is an address to be resolved or verified, the NWA/WAC also sends out a neighbor solicitation message. When the NWA/ WAC receives a neighbor advertisement in response, it stores the neighbor’s link-layer address in the neighbor cache. When the NWA/WAC uses a router solicitation message to query for a router and receives a router advertisement message, it adds the router’s information to the neighbor cache, prefix list and destination cache. The NWA/WAC creates an entry in the default router list cache if the router can be used as a default router. When the NWA/WAC needs to send a packet, it first consults the destination cache to determine the next hop. If there is no matching entry in the destination cache, the NWA/WAC uses the prefix list NWA5000 / WAC6500 Series User’s Guide 205 Appendix B IPv6 to determine whether the destination address is on-link and can be reached directly without passing through a router. If the address is onlink, the address is considered as the next hop. Otherwise, the NWA/WAC determines the next-hop from the default router list or routing table. Once the next hop IP address is known, the NWA/WAC looks into the neighbor cache to get the linklayer address and sends the packet when the neighbor is reachable. If the NWA/WAC cannot find an entry in the neighbor cache or the state for the neighbor is not reachable, it starts the address resolution process. This helps reduce the number of IPv6 solicitation and advertisement messages. Multicast Listener Discovery The Multicast Listener Discovery (MLD) protocol (defined in RFC 2710) is derived from IPv4's Internet Group Management Protocol version 2 (IGMPv2). MLD uses ICMPv6 message types, rather than IGMP message types. MLDv1 is equivalent to IGMPv2 and MLDv2 is equivalent to IGMPv3. MLD allows an IPv6 switch or router to discover the presence of MLD listeners who wish to receive multicast packets and the IP addresses of multicast groups the hosts want to join on its network. MLD snooping and MLD proxy are analogous to IGMP snooping and IGMP proxy in IPv4. MLD filtering controls which multicast groups a port can join. MLD Messages A multicast router or switch periodically sends general queries to MLD hosts to update the multicast forwarding table. When an MLD host wants to join a multicast group, it sends an MLD Report message for that address. An MLD Done message is equivalent to an IGMP Leave message. When an MLD host wants to leave a multicast group, it can send a Done message to the router or switch. The router or switch then sends a group-specific query to the port on which the Done message is received to determine if other devices connected to this port should remain in the group. NWA5000 / WAC6500 Series User’s Guide 206 Appendix B IPv6 Example - Enabling IPv6 on Windows XP/2003/Vista By default, Windows XP and Windows 2003 support IPv6. This example shows you how to use the ipv6 install command on Windows XP/2003 to enable IPv6. This also displays how to use the ipconfig command to see auto-generated IP addresses. C:\>ipv6 install Installing... Succeeded. C:\>ipconfig Windows IP Configuration Ethernet adapter Local Area Connection: Connection-specific IP Address. . . . . Subnet Mask . . . . IP Address. . . . . Default Gateway . . DNS . . . . . . . . Suffix . . . . . . . . . . . . . . . . 10.1.1.46 255.255.255.0 fe80::2d0:59ff:feb8:103c%4 10.1.1.254 IPv6 is installed and enabled by default in Windows Vista. Use the ipconfig command to check your automatic configured IPv6 address as well. You should see at least one IPv6 address available for the interface on your computer. Example - Enabling DHCPv6 on Windows XP Windows XP does not support DHCPv6. If your network uses DHCPv6 for IP address assignment, you have to additionally install a DHCPv6 client software on your Windows XP. (Note: If you use static IP addresses or Router Advertisement for IPv6 address assignment in your network, ignore this section.) This example uses Dibbler as the DHCPv6 client. To enable DHCPv6 client on your computer: Install Dibbler and select the DHCPv6 client option on your computer. After the installation is complete, select St a r t > All Pr ogr a m s > D ibble r - D H CPv6 > Clie nt I nst a ll a s se r vice . Select St a r t > Cont r ol Pa n e l > Adm in ist r a t ive Tools > Se r vice s. Double click D ibble r - a D H CPv6 clie nt . NWA5000 / WAC6500 Series User’s Guide 207 Appendix B IPv6 Click St a r t and then OK. Now your computer can obtain an IPv6 address from a DHCPv6 server. Example - Enabling IPv6 on Windows 7 Windows 7 supports IPv6 by default. DHCPv6 is also enabled when you enable IPv6 on a Windows 7 computer. To enable IPv6 in Windows 7: Select Cont r ol Pa ne l > N e t w or k a n d Sh a r in g Ce n t e r > Loca l Ar e a Con ne ct ion. Select the I n t e r n e t Pr ot ocol Ve r sion 6 ( TCP/ I Pv6 ) checkbox to enable it. Click OK to save the change. NWA5000 / WAC6500 Series User’s Guide 208 Appendix B IPv6 Click Close to exit the Loca l Ar e a Conn e ct ion St a t us screen. Select St a r t > All Pr ogr a m s > Acce ssor ie s > Com m a nd Pr om pt . Use the ipconfig command to check your dynamic IPv6 address. This example shows a global address (2001:b021:2d::1000) obtained from a DHCP server. C:\>ipconfig Windows IP Configuration Ethernet adapter Local Area Connection: Connection-specific DNS IPv6 Address. . . . . . Link-local IPv6 Address IPv4 Address. . . . . . Subnet Mask . . . . . . Default Gateway . . . . Suffix . . . . . . . . . . . . . . . . . . . . 2001:b021:2d::1000 fe80::25d8:dcab:c80a:5189%11 172.16.100.61 255.255.255.0 fe80::213:49ff:feaa:7125%11 172.16.100.254 NWA5000 / WAC6500 Series User’s Guide 209 A PPENDIX Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you bought the device. Regional websites are listed below. See also ht t p: / / www.zyxel.com / about _zyxel/ zyxel_worldwide.sht m l. Please have the following information ready when you contact an office. Required Information • Product model and serial number. • Warranty Information. • Date that you received your device. • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Asia China • ZyXEL Communications (Shanghai) Corp. ZyXEL Communications (Beijing) Corp. ZyXEL Communications (Tianjin) Corp. • http://www.zyxel.cn India • ZyXEL Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan • ZyXEL Kazakhstan • http://www.zyxel.kz NWA5000 / WAC6500 Series User’s Guide 210 Appendix C Customer Support Korea • ZyXEL Korea Corp. • http://www.zyxel.kr Malaysia • ZyXEL Malaysia Sdn Bhd. • http://www.zyxel.com.my Pakistan • ZyXEL Pakistan (Pvt.) Ltd. • http://www.zyxel.com.pk Philipines • ZyXEL Philippines • http://www.zyxel.com.ph Singapore • ZyXEL Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Thailand • ZyXEL Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • ZyXEL Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • ZyXEL Deutschland GmbH • http://www.zyxel.de NWA5000 / WAC6500 Series User’s Guide 211 Appendix C Customer Support Belarus • ZyXEL BY • http://www.zyxel.by Belgium • ZyXEL Communications B.V. • http://www.zyxel.com/be/nl/ Bulgaria • ZyXEL България • http://www.zyxel.com/bg/bg/ Czech • ZyXEL Communications Czech s.r.o • http://www.zyxel.cz Denmark • ZyXEL Communications A/S • http://www.zyxel.dk Estonia • ZyXEL Estonia • http://www.zyxel.com/ee/et/ Finland • ZyXEL Communications • http://www.zyxel.fi France • ZyXEL France • http://www.zyxel.fr Germany • ZyXEL Deutschland GmbH • http://www.zyxel.de Hungary • ZyXEL Hungary & SEE • http://www.zyxel.hu Latvia • ZyXEL Latvia NWA5000 / WAC6500 Series User’s Guide 212 Appendix C Customer Support • http://www.zyxel.com/lv/lv/homepage.shtml Lithuania • ZyXEL Lithuania • http://www.zyxel.com/lt/lt/homepage.shtml Netherlands • ZyXEL Benelux • http://www.zyxel.nl Norway • ZyXEL Communications • http://www.zyxel.no Poland • ZyXEL Communications Poland • http://www.zyxel.pl Romania • ZyXEL Romania • http://www.zyxel.com/ro/ro Russia • ZyXEL Russia • http://www.zyxel.ru Slovakia • ZyXEL Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • ZyXEL Spain • http://www.zyxel.es Sweden • ZyXEL Communications • http://www.zyxel.se Switzerland • Studerus AG NWA5000 / WAC6500 Series User’s Guide 213 Appendix C Customer Support • http://www.zyxel.ch/ Turkey • ZyXEL Turkey A.S. • http://www.zyxel.com.tr UK • ZyXEL Communications UK Ltd. • http://www.zyxel.co.uk Ukraine • ZyXEL Ukraine • http://www.ua.zyxel.com Latin America Argentina • ZyXEL Communication Corporation • http://www.zyxel.com/ec/es/ Ecuador • ZyXEL Communication Corporation • http://www.zyxel.com/ec/es/ Middle East Egypt • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml Middle East • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml North America USA • ZyXEL Communications, Inc. - North America Headquarters • http://www.us.zyxel.com/ NWA5000 / WAC6500 Series User’s Guide 214 Appendix C Customer Support Oceania Australia • ZyXEL Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za NWA5000 / WAC6500 Series User’s Guide 215 A PPENDIX Legal Information Copyright Copyright © 2015 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimers ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice. Your use of the NWA/WAC is subject to the terms and conditions of any related service providers. Trademarks Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners. Regulatory Notice and Statement UNITED STATE AMERICA The following information applies if you use the product within USA area. FCC EMC Statement • This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. • This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. • If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment or devices. Connect the equipment to an outlet other than the receiver's. Consult a dealer or an experienced radio/TV technician for assistance. FCC Radiation Exposure Statement • • • • This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must be at least 22 cm or 30 cm (WAC6553D-E) from the user and must not be co-located or operating in conjunction with any other antenna or transmitter. Country Code selection feature to be disabled for products marketed to the US/CANADA Operation of this device is restricted to indoor use only. (WAC6553D-E is a device for outdoor use.) CANADA The following information applies if you use the product within Canada area. NWA5000 / WAC6500 Series User’s Guide 216 Appendix D Legal Information Industry Canada ICES statement CAN ICES-3 (B)/NMB-3(B) Industry Canada RSS-GEN & RSS-210 statement • • • • • • This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. This radio transmitter (2468C-WAC6502D-E (WAC6502D-S, WAC6502D-E), 2468C-WAC6503D-S (WAC6503D-S), 2468C-WAC6553D-E (WAC6553D-E)) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée quivalente (p.i.r.e.) ne dépassepas l’intensité nécessaire à l’établissement d’une communication satisfaisante. Le présent émetteur radio (2468C-WAC6502D-E (WAC6502D-S, WAC6502D-E), 2468C-WAC6503D-S (WAC6503D-S), 2468CWAC6553D-E (WAC6553D-E)) de modèle s'il fait partie du matériel de catégorieI) a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur. ANTENNA MODEL TYPE CONNECTOR 2.4 G GAIN 5 G GAIN WAC6502D-E dipole RSMA WAC6502D-S dipole IPEX WAC6503D-S dipole IPEX ZXL04-22008A dipole N type 4.5 Industry Canada radiation exposure statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 22 cm or 30 cm (WAC6553D-E) between the radiator and your body. Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé.Cet équipement doit être installé et utilisé avec un minimum de 22 cm ou 30 cm (WAC6553D-E) de distance entre la source de rayonnement et votre corps. Caution: (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to cochannel mobile satellite systems; (ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit; and (iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for pointto-point and non point-to-point operation as appropriate. (iv) Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices. (v) WAC6553D-E is an outdoor device and only uses 5G Band 4 (5725-5850 MHz). Avertissement: (i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux; (ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5250-5350 MHz et 5 470-5 725 MHz doit se conformer à la limite de p.i.r.e.; (iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5725-5825 MHz) doit se conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon le cas. (iv) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL. (v) WAC6553D-E est un appareil exterieur et seulement utilise 5G Bane 4 (5725-5850 MHz). NWA5000 / WAC6500 Series User’s Guide 217 Appendix D Legal Information EUROPEAN UNION The following information applies if you use the product within the European Union. Declaration of Conformity with Regard to EU Directive 1999/5/EC (R&TTE Directive) Compliance information for 2.4GHz and/or 5GHz wireless products relevant to the EU and other Countries following the EU Directive 1999/ 5/EC (R&TTE). Б (Bulgarian) С Español (Spanish) Por medio de la presente ZyXEL declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Čeština (Czech) ZyXEL tímto prohlašuje, že tento zařízení je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/EC. Dansk (Danish) Undertegnede ZyXEL erklærer herved, at følgende udstyr udstyr overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch (German) Hiermit erklärt ZyXEL, dass sich das Gerät Ausstattung in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EU befindet. Eesti keel (Estonian) Käesolevaga kinnitab ZyXEL seadme seadmed vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. Ε η ά (Greek) я Ε Η Ε ZyXEL Α ΧΕ ,ч Α ZyXEL ∆Η Ω Ε Ε ∆ Α Α Ε Η я 1999/5/ C. ε π σ ός ∆ΗΓ Α 1999/5/ΕC. ΦΩ Ε Α Ω∆Ε Α Α Η Ε Α English Hereby, ZyXEL declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Français (French) Par la présente ZyXEL déclare que l'appareil équipements est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/EC. Hrvatski (Croatian) ZyXEL ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 1999/5/EC. Íslenska (Icelandic) Hér með lýsir, ZyXEL því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 1999/5/EC. Italiano (Italian) Con la presente ZyXEL dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviešu valoda (Latvian) Ar šo ZyXEL deklarē, ka iekārtas atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių kalba (Lithuanian) Šiuo ZyXEL deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Magyar (Hungarian) Alulírott, ZyXEL nyilatkozom, hogy a berendezés megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EK irányelv egyéb elõírásainak. Malti (Maltese) Hawnhekk, ZyXEL, jiddikjara li dan tagħmir jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Nederlands (Dutch) Hierbij verklaart ZyXEL dat het toestel uitrusting in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EC. Polski (Polish) Niniejszym ZyXEL oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português (Portuguese) ZyXEL declara que este equipamento está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/EC. Română (Romanian) Prin prezenta, ZyXEL declară că acest echipament este în conformitate cu cerinţele esenţiale şi alte prevederi relevante ale Directivei 1999/5/EC. Slovenčina (Slovak) ZyXEL týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/EC. Slovenščina (Slovene) ZyXEL izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/EC. Suomi (Finnish) ZyXEL vakuuttaa täten että laitteet tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. NWA5000 / WAC6500 Series User’s Guide 218 Appendix D Legal Information Svenska (Swedish) Härmed intygar ZyXEL att denna utrustning står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EC. Norsk (Norwegian) Erklærer herved ZyXEL at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I direktiv 1999/5/EF. National Restrictions This product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) without any limitation except for the countries mentioned below: Ce produit peut être utilisé dans tous les pays de l’UE (et dans tous les pays ayant transposés la directive 2014/53/UE) sans aucune limitation, excepté pour les pays mentionnés ci-dessous: Questo prodotto è utilizzabile in tutte i paesi EU (ed in tutti gli altri paesi che seguono le direttiva 2014/53/UE) senza nessuna limitazione, eccetto per i paesii menzionati di seguito: Das Produkt kann in allen EU Staaten ohne Einschränkungen eingesetzt werden (sowie in anderen Staaten die der Richtlinie 2014/53/EU folgen) mit Außnahme der folgenden aufgeführten Staaten: In the majority of the EU and other European countries, the 2.4GHz and 5GHz bands have been made available for the use of wireless local area networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or both are applicable. The requirements for any country may evolve. ZyXEL recommends that you check with the local authorities for the latest status of their national regulations for both the 2.4GHz and 5GHz wireless LANs. The following countries have restrictions and/or requirements in addition to those given in the table labeled “Overview of Regulat ory Requirem ent s for Wireless LANs”:. Belgium The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters. Please check http://www.bipt.be for more details. Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer gegevens. Les liaisons sans fil pour une utilisation en extérieur d’une distance supérieure à 300 mètres doivent être notifiées à l’Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples détails. Denmark In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage. I Danmark må frekvensbåndet 5150 - 5350 også anvendes udendørs. Italy This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires a “general authorization.” Please check http://www.sviluppoeconomico.gov.it/ for more details. Questo prodotto è conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede una “Autorizzazione Generale”. Consultare http://www.sviluppoeconomico.gov.it/ per maggiori dettagli. Latvia The outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications Office. Please check http:// www.esd.lv for more details. 2.4 GHz frekvenèu joslas izmantoðanai ârpus telpâm nepiecieðama atïauja no Elektronisko sakaru direkcijas. Vairâk informâcijas: http:// www.esd.lv. Notes: 1. Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those countries. 2. The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the gain of the antenna used(specified in dBi) to the output power available at the connector (specified in dBm). NWA5000 / WAC6500 Series User’s Guide 219 Appendix D Legal Information List of national codes COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE Austria AT Liechtenstein LI Belgium BE Lithuania LT Bulgaria BG Luxembourg LU Croatia HR Malta MT Cyprus CY Netherlands NL Czech Republic CR Norway NO Denmark DK Poland PL Estonia EE Portugal PT Finland FI Romania RO France FR Serbia RS Germany DE Slovakia SK Greece GR Slovenia SI Hungary HU Spain ES Iceland IS Sweden SE Ireland IE Switzerland CH Italy IT Turkey TR Latvia LV United Kingdom GB Professional installation instruction (WAC6553D-E) Please be advised that due to the unique function supplied by this product, the device is intended for use with our interactive entertainment software and licensed third-party only. The product will be distributed through controlled distribution channel and installed by trained professional and will not be sold directly to the general public through retail store. Installation personal This product is designed for specific application and needs to be installed by a qualified personal who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. Installation location The product shall be installed at a location where the radiating antenna can be kept 30 cm from nearby person in normal operation condition to meet regulatory RF exposure requirement. External antenna Use only the antennas which have been approved by ZyXEL Communications Corporation. The non-approved antenna(s) may produce unwanted spurious or excessive RF transmitting power which may lead to the violation of FCC/IC limit and is prohibited. Installation procedure Please refer to user's manual for the detail. Warning Please carefully select the installation position and make sure that the final output power does not exceed the limit set force in relevant rules. The violation of the rule could lead to serious federal penalty. Instructions d'installation professionnelle (WAC6553D-E) Veuillez noter que l'appareil etant dedie a une fonction unique, il doit etre utilise avec notre logiciel proprietaire de divertissement interactif . Ce produit sera propose par un reseau de distribution controle et installe par des professionels; il ne sera pas propose au grand public par le reseau de la grande distribution. Installation Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les radiofrequences et les regles s'y rapportant. L'installation et les reglages ne doivent pas etre modifies par l'utilisateur final. Emplacement d'installation En usage normal, afin de respecter les exigences reglementaires concernant l'exposition aux radiofrequences, ce produit doit etre installe de facon a respecter une distance de 30 cm entre l'antenne emettrice et les personnes. Antenn externe. Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation d'autres antennes peut conduire a un niveau de rayonnement essentiel ou non essentiel depassant les niveaux limites definis par FCC/IC, ce qui est interdit. Procedure d'installation Consulter le manuel d'utilisation. Avertissement Choisir avec soin la position d'installation et s'assurer que la puissance de sortie ne depasse pas les limites en vigueur. La violation de cette regle peut conduire a de serieuses penalites federales. NWA5000 / WAC6500 Series User’s Guide 220 Appendix D Legal Information Safety Warnings • • • • • • • • • • • • • • • • • • • • • • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. Do NOT expose your device to dampness, dust or corrosive liquids. Do NOT store things on the device. Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. Connect ONLY suitable accessories to the device. Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information. Make sure to connect the cables to the correct ports. Place connecting cables carefully so that no one will step on them or stumble over them. Always disconnect all cables from this device before servicing or disassembling. Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe). Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord. Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution. If the power adaptor or cord is damaged, remove it from the device and the power source. Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one. Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. CAUTION: RISK OF EXPLOSION IF BATTERY (on the motherboard) IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Dispose them at the applicable collection point for the recycling of electrical and electronic equipment. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product. Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device. Antenna Warning! This device meets ETSI and FCC certification requirements when using the included antenna(s). Only use the included antenna(s). If you wall mount your device, make sure that no electrical lines, gas or water pipes will be damaged. The PoE (Power over Ethernet) devices that supply or receive power and their connected Ethernet cables must all be completely indoors. This product is for indoor use only (utilisation intérieure exclusivement). FOR COUNTRY CODE SELECTION USAGE (WLAN DEVICES) Note: The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all Wi-Fi product marketed in US must fixed to US operation channels only. The following warnings apply if product is disconnect device: • A readily accessible disconnect device shall be incorporated external to the equipment; and/or • The socket-outlet shall be installed near the equipment and shall be easily accessible. Environment statement ErP (Energy-related Products) ZyXEL products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive (Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has satisfied regulation requirements which are: Network standby power consumption < 12W, and/or Off mode power consumption < 0.5W, and/or Standby mode power consumption < 0.5W. Wireless setting, please refer to "Wireless" chapter for more detail. WEEE Directive Your product is marked with this symbol, which is known as the WEEE mark. WEEE stands for Waste Electronics and Electrical Equipment. It means that used electrical and electronic products should not be mixed with general waste. Used electrical and electronic equipment should be treated separately. "INFORMAZIONI AGLI UTENTI" Ai sensi della Direttiva 2012/19/UE del Parlamento europeo e del Consiglio, del 4 luglio 2012, sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) NWA5000 / WAC6500 Series User’s Guide 221 Appendix D Legal Information Il simbolo del cassonetto barrato riportato sull’apparecchiatura o sulla sua confezione indica che il prodotto alla fine della propria vita utile deve essere raccolto separatamente dagli altri rifiuti. La raccolta differenziata della presente apparecchiatura giunta a fine vita e organizzata e gestita dal produttore. L’utente che vorra disfarsi della presente apparecchiatura dovra quindi contattare il produttore e seguire il sistema che questo ha adottato per consentire la raccolta separata dell’apparecchiatura giunta a fine vita. L’adeguata raccolta differenziata per l’avvio successivo dell’apparecchiatura dismessa al riciclaggio, al trattamento e allo smaltimento ambientalmente compatibile contribuisce ad evitare possibili effetti negativi sull’ambiente e sulla salute e favorisce il reimpiego e/o riciclo dei materiali di cui e composta l’apparecchiatura. Lo smaltimento abusivo del prodotto da parte del detentore comporta l’applicazione delle sanzioni amministrative previste dalla normativa vigente." NWA5000 / WAC6500 Series User’s Guide 222 Appendix D Legal Information Environmental Product Declaration NWA5000 / WAC6500 Series User’s Guide 223 Appendix D Legal Information 灣 以 訊息僅適用於產品銷售至 灣地 NCC Statement: 1) 用 20 cm 計算 MPE 能符合 1mW/cm2 電磁波曝露量 MPE 標準值 (MPE) 1mW/cm2,送測產品實值為 0.320 mW/cm2 for WAC6502D-S. 電磁波曝露量 MPE 標準值 (MPE) 1mW/cm2,送測產品實值為 0.403 mW/cm2 for WAC6502D-E. 電磁波曝露量 MPE 標準值 (MPE) 1mW/cm2,送測產品實值為 0.744 mW/cm2 for WAC6503D-S. 2) 用 30 cm 計算 MPE 能符合 1mW/cm2 電磁波曝露量 MPE 標準值 (MPE) 1mW/cm2,送測產品實值為 0.305 mW/cm2 for WAC6553D-E. 802.11b/802.11g 警語 第 二條→經型式認證合格之低 第 四條→低 率射頻電機,非經許 率射頻電機之使用不得影響飛航安 前項合法通信,指依電信法規定作業之無線電通信 ,公司,商 或使用者均不得擅自變更頻率 及干擾合法通信 低 大 率或變更原設計之特性及 能 經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用 率射頻電機須忍受合法通信或工業 科學及醫療用電波輻射性電機設備之干擾 802.11a 警語 無線傳輸設備 (UNII) 在 5.25-5.35 秭赫頻帶 操作之無線資訊傳輸設備,限於室 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信 使用 (4.7.5) 如造成干擾,應立即停用,俟無干擾之 無線資訊傳設備的製造廠商應確保頻率穩定性,如依製造廠商使用手冊 專業安裝警語 所述正常操作,發射的信 ,始得繼續使用 應維持於操作頻帶中 (4.7.6) (4.7.7) (WAC6553D-E) " 本器材須經專業工程人員安裝及設定,始得設置使用,且不得直接販售給一般消費者 " Viewing Certifications Go to http://www.zyxel.com to view this product’s documentation and certifications. ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized ZyXEL local distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser. To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the device at http://www.zyxel.com/web/support_warranty_info.php. Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com. Open Source Licenses This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. If you cannot find it there, contact your vendor or ZyXEL Technical Support at support@zyxel.com.tw. To obtain the source code covered under those Licenses, please contact your vendor or ZyXEL Technical Support at support@zyxel.com.tw. NWA5000 / WAC6500 Series User’s Guide 224 Index Index Certificate Management Protocol (CMP) 115 Symbols Certificate Revocation List (CRL) 109 vs OCSP 124 certificates 108 advantages of 109 and CA 109 and FTP 145 and HTTPS 130 and SSH 142 and WWW 132 certification path 109, 117, 122 expired 109 factory-default 109 file formats 109 fingerprints 118, 123 importing 112 not used for encryption 109 revoked 109 self-signed 109, 114 serial number 117, 122 storage space 111, 120 thumbprint algorithms 110 thumbprints 110 used for authentication 109 verifying fingerprints 110 access 27 access privileges 13 access users 77 see also users 77 admin users 77 multiple logins 82 see also users 77 alerts 152, 155, 156, 158, 159, 160 AP 12 applications MBSSID 13 Repeater 16 certification requests 114, 115 backing up configuration files 164 certifications viewing 224 Basic Service Set see BSS channel 14 boot module 169 CLI 17, 31 button 31 messages 31 popup window 31 Reference Guide 2 CA and certificates 109 commands 17 sent by Web Configurator 31 CA (Certificate Authority), see certificates Common Event Format (CEF) 153, 158 CAPWAP 57, 59 comparison table 11 CEF (Common Event Format) 153, 158 configuration 12 information 173 BSS 13 cold start 26 Certificate Authority (CA) see certificates configuration files 162 NWA5000 / WAC6500 Series User’s Guide 225 Index at restart 164 backing up 164 downloading 165 downloading with FTP 144 editing 162 how applied 163 lastgood.conf 164, 167 managing 163 startup-config.conf 167 startup-config-bad.conf 164 syntax 162 system-default.conf 167 uploading 167 uploading with FTP 144 use without restart 162 dynamic channel selection 66 e-mail daily statistics report 150 encryption 16 RSA 117 ESSID 184 Extended Service Set IDentification 84 contact information 210 Control and Provisioning of Wireless Access Points See CAPWAP FCC interference statement 216 file extensions configuration files 162 shell scripts 162 cookies 27 copyright 216 CPU usage 40, 42 file manager 162 current date/time 41, 126 daylight savings 127 setting manually 129 time server 129 Firefox 27 firmware and restart 168 boot module, see boot module current version 40, 169 getting updated 168 uploading 168, 169 uploading with FTP 144 customer support 210 flash usage 40 date 126 FTP 17, 144 and certificates 145 with Transport Layer Security (TLS) 145 daylight savings 127 DCS 66 DHCP 126 and domain name 126 diagnostics 173 Digital Signature Algorithm public-key algorithm, see DSA Guide CLI Reference 2 Quick Start 2 disclaimer 216 documentation related 2 domain name 126 DSA 114 DTLS 57 dual radios 14 HTTP over SSL, see HTTPS dual-radio application 14 NWA5000 / WAC6500 Series User’s Guide 226 Index permissions 27 redirect to HTTPS 132 vs HTTPS 131 JavaScripts 27 HTTPS 130 and certificates 130 authenticating clients 130 avoiding warning messages 134 example 132 vs HTTP 131 with Internet Explorer 132 with Netscape Navigator 133 key pairs 108 HyperText Transfer Protocol over Secure Socket Layer, see HTTPS lastgood.conf 164, 167 layer-2 isolation 98 example 98 MAC 99 IEEE 802.1x 85 LEDs 20 Blinking 22, 24 Flashing 22, 24, 25 Off 22, 24, 25 installation 12 interface status 41 load balancing 66 interfaces as DHCP servers 126 log messages categories 156, 158, 159, 160 debugging 53 regular 53 types of 53 interference 14 Internet Explorer 27 Internet Protocol version 6, see IPv6 Internet telephony 13 logout Web Configurator 29 IP Address 57 gateway IP address 57 logs e-mail profiles 152 e-mailing log messages 55, 155 formats 153 log consolidation 156 settings 152 syslog servers 152 system 152 types of 152 IP subnet 57 IPv6 201 addressing 201 EUI-64 203 global address 202 interface ID 203 link-local address 201 Neighbor Discovery Protocol 201 ping 201 prefix 201 prefix length 201 stateless autoconfiguration 203 unspecified address 202 MAC address range 40 maintenance 12 Java Management Information Base (MIB) 146 management 12 NWA5000 / WAC6500 Series User’s Guide 227 Index Management Mode CAPWAP and DHCP 58 CAPWAP and IP Subnets 59 managed AP 58 standalone mode 57 packet statistics 46 pop-up windows 27 power off 26 power on 26 product registration 224 management mode 12 Public-Key Infrastructure (PKI) 109 managing the device good habits 17 using FTP. See FTP. public-private key pairs 108 MBSSID 13 memory usage 40, 43 message bar 34 messages CLI 31 warning 34 Quick Start Guide 2 mode 12 model name 40 My Certificates, see also certificates 111 radio 14 reboot 26, 178 vs reset 178 Reference Guide, CLI 2 Netscape Navigator 27 registration product 224 network access control 12 related documentation 2 Network Time Protocol (NTP) 128 remote management FTP, see FTP Telnet 144 WWW, see WWW reports daily 150 daily e-mail 150 objects certificates 108 users, account user 77 reset 187 vs reboot 178 vs shutdown 179 Online Certificate Status Protocol (OCSP) 124 vs CRL 124 RESET button 26, 187 restart 178 operating mode 12 RF interference 14 other documentation 2 RFC 2510 (Certificate Management Protocol or CMP) 115 overview 11 Rivest, Shamir and Adleman public-key algorithm (RSA) 114 root AP 12 RSA 114, 117, 123 packet statistics 46 RSSI threshold 89 physical ports NWA5000 / WAC6500 Series User’s Guide 228 Index pre-configured 13 SSID profiles 13 SCEP (Simple Certificate Enrollment Protocol) 115 SSL 130 screen resolution 27 starting the device 26 Secure Socket Layer, see SSL startup-config.conf 167 if errors 164 missing at restart 164 present at restart 164 serial number 40 service control and users 130 limitations 130 timeouts 130 startup-config-bad.conf 164 station 66 statistics daily e-mail report 150 Service Set 84 Service Set Identifier see SSID status 39 status bar 34 warning message popup 34 shell scripts 162 downloading 171 editing 170 how applied 163 managing 171 syntax 162 uploading 172 stopping the device 26 supported browsers 27 syslog 153, 158 syslog servers, see also logs system log, see logs shutdown 26, 179 vs reset 179 system name 40, 126 Simple Certificate Enrollment Protocol (SCEP) 115 system uptime 41 Simple Network Management Protocol, see SNMP system-default.conf 167 SNMP 145, 146 agents 146 Get 146 GetNext 146 Manager 146 managers 146 MIB 146 network components 146 Set 146 Trap 146 traps 147 versions 145 Telnet 144 with SSH 142 time 126 time servers (default) 128 trademarks 216 Transport Layer Security (TLS) 145 troubleshooting 173 SSH 140 and certificates 142 client requirements 142 encryption methods 141 for secure Telnet 142 how connection is established 140 versions 141 with Linux 143 with Microsoft Windows 143 Trusted Certificates, see also certificates 119 upgrading firmware 168 uploading configuration files 167 firmware 168 SSID 13 SSID profile NWA5000 / WAC6500 Series User’s Guide 229 Index shell scripts 170 access 27 requirements 27 supported browsers 27 usage CPU 40, 42 flash 40 memory 40, 43 onboard flash 40 web configurator 12 use 12 wireless client 66 user authentication 77 Wireless Distribution System (WDS) 16 user name rules 78 wireless LAN 184 WEP (Wired Equivalent Privacy) 85 wireless channel 184 Wireless network overview 65 user objects 77 users 77 access, see also access users admin (type) 77 admin, see also admin users and service control 130 currently logged in 41 default lease time 81, 83 default reauthentication time 82, 83 lease time 80 limited-admin (type) 77 lockout 82 reauthentication time 80 types of 77 user (type) 77 user names 78 wireless network example 65 wireless profile 84 layer-2 isolation 84 MAC filtering 84 radio 84 security 84 SSID 84 wireless repeater 12 wireless security 13, 184 wireless station 66 WLAN interface 14 WPA2 85 WWW 131 and certificates 132 see also HTTP, HTTPS 131 Vantage Report (VRPT) 153, 158 Virtual Local Area Network 62 VLAN 62 introduction 62 VoIP 13 VRPT (Vantage Report) 153, 158 warm start 26 warning message popup 34 warranty 224 note 224 WDS 12, 16 Web Configurator 17, 27 NWA5000 / WAC6500 Series User’s Guide 230
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