Zylux Acoustic SB2020G6 20 Inch SoundBar 2.0 System User Manual SB2020n G6 UM ENG 2018 indd

Zylux Acoustic Corporation 20 Inch SoundBar 2.0 System SB2020n G6 UM ENG 2018 indd

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SB2020G6 User Manual HTML Version

User Manual

Model: SB2020n-G6

VIZIO 20 Inch 2.0 Channel Sound Bar with

Bluetooth Please read this guide before using the

product.

USER MANUAL

English - ii

Your Unit is designed and manufactured to operate within dened design limits, and misuse may result in electric shock or re. To prevent your Unit from being damaged, the

following rules should be observed for its installation, use, and maintenance. Please read the following safety instructions before operating your Unit. Keep these instructions in a

safe place for future reference.

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with a dry cloth.

• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliers) that produce heat.

• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two

blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not t into your outlet, consult an electrician for

replacement of the obsolete outlet.

• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

• Only use attachments/accessories specied by the manufacturer.

• Use only with the cart, stand, tripod, bracket, or table specied by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the

cart/apparatus combination to avoid injury from tip-over.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

• Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power supply cord or plug is

damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

• To reduce the risk of electric shock or component damage, switch o the power before connecting other components to your Unit.

• Unplug the power cord before cleaning your Unit. A damp cloth is sucient for cleaning. Do not use a liquid or a spray cleaner on your Unit. Do not use abrasive cleaners.

• Always use the accessories recommended by the manufacturer to insure compatibility.

• When moving your Unit from an area of low temperature to an area of high temperature, condensation may form in the housing. Wait before turning on your Unit to avoid

causing re, electric shock, or component damage.

• Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of your Unit and to protect it from overheating, be sure these

openings are not blocked or covered. Do not place your Unit in a bookcase or cabinet unless proper ventilation is provided.

• Never push any object into the slots and openings on your Unit enclosure. Do not place any objects on the top of your Unit. Doing so could short circuit parts causing a re or

electric shock. Never spill liquids on your Unit.

• WARNING: Exposure to loud sounds can damage your hearing causing hearing loss and tinnitus (ringing or buzzing in the ears). With continued exposure to loud noises, ears may

become accustomed to the sound level, which may result in permanent damage to hearing without any noticeable discomfort.

• When connected to a power outlet, power is always owing into your Unit. To totally disconnect power, unplug the power cord.

• Do not overload power strips and extension cords. Overloading can result in re or electric shock.

IMPORTANT SAFETY INSTRUCTIONS

English - iii

• The wall socket should be located near your Unit and be easily accessible

• Keep your Unit away from moisture. Do not expose your Unit to rain or moisture. If water penetrates into your Unit, unplug the power cord and contact your dealer. Continuous

use in this case may result in re or electric shock.

• Do not use your Unit if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair your

unit yourself.

• Avoid using dropped or damaged appliances. If your Unit is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord

immediately and contact your dealer for repair. Continued use of your Unit may cause re or electric shock.

• Do not install your Unit in an area with heavy dust or high humidity. Operating your Unit in environments with heavy dust or high humidity may cause re or electric shock.

• Ensure that the power cord and any other cables are unplugged before moving your Unit.

• When unplugging your Unit, hold the power plug, not the cord. Pulling on the power cord may damage the wires inside the cord and cause re or electric shock. When your Unit

will not be used for an extended period of time, unplug the power cord.

• To reduce risk of electric shock, do not touch the connector with wet hands.

• Insert the remote control batteries in accordance with instructions. Incorrect polarity may cause the battery to leak which can damage the remote control or injure the operator.

• See the important note and rating located on the back of the unit.

• WARNING - This equipment is not waterproof. To prevent a re or shock hazard, do not place any container lled with liquid near the equipment (such as a vase or ower pot) or

expose it to dripping, splashing, rain, or moisture.

• CAUTION - Danger of explosion or re if batteries are mistreated. Replace only with the same or specied type.

• Do not leave the batteries exposed to direct sunlight for a long period of time with doors and windows closed. Do not disassemble the batteries or dispose of it in re.

• Where the MAINS plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable

• No naked ame sources,such as lighted candles,should be placed on the apparatus.

• The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc.;

• The equipment shall be used at maximum 35 degree C ambient temperature.

WARNING: To reduce the risk of re or electric shock, do not expose this apparatus to rain or moisture.

CAUTION

RISK OF ELECTRIC

SHOCK DO NOT OPEN

The lighting ash with arrowhead symbol

within an equilateral triangle is intended

to alert the user to the presence of not

isolated dangerous voltage within the

product that may be sucient magnitude

to constitute a risk of shock to persons.

The exclamation point within an equilateral

triangle is intended to alert the user to

the presence of important operating and

servicing instructions in the literature

accompanying the appliance.

Warning: This equipment is a Class II or

double insulated electrical appliance. It has

been designed in such a way that it does

not require a safety connection to electrical

earth.

English - iv

TABLE OF CONTENTS

Package Contents ............................................................................................................................ 5

Controls & Connections .................................................................................................................. 6

First-Time Setup............................................................................................................................... 8

Using the Remote .......................................................................................................................... 11

LED Indicators ................................................................................................................................ 13

Programming the Sound Bar ....................................................................................................... 15

Using Button Combinations ......................................................................................................... 16

Bluetooth Pairing ........................................................................................................................... 17

Using Bluetooth mode .................................................................................................................. 18

Advanced Setup ............................................................................................................................. 19

Help & Troubleshooting ................................................................................................................ 21

Limited Warranty ........................................................................................................................... 23

Specications ................................................................................................................................. 25

Legal & Compliance ....................................................................................................................... 26

Package contents .........................................................................................................................5

Controls & Connections...............................................................................................................6

First-Time Setup............................................................................................................................9

Using the Remote.........................................................................................................................

LED Indicators...............................................................................................................................

Bluetooth Pairing..........................................................................................................................

Using Bluetooth mode.................................................................................................................

Advanced Setup............................................................................................................................

Using Button Combinations ........................................................................................................

Wall-Mounting the Sound Bar.....................................................................................................

Help & Troubleshooting...............................................................................................................

Limited Warranty..........................................................................................................................

Legal & Compliance......................................................................................................................

English - 5

PACKAGE CONTENTS

Remote Control

with 2x AAA Batteries Power Cable

HOME THEATER DISPLAY | QUICK START GUIDE

Installation Guide | Models:

Digital Optical

Cable

Stereo RCA to

3.5mm Audio Cable

with Adapter

Sound Bar

Quick Start Guide

English - 6

CONTROLS & CONNECTIONS

Power Port

* Supports .WAV and .MP3 le format playback only.

OPTICAL

Digital Optical Audio In

AUX

Analog Audio In

(Stereo 3.5mm)

USB*

USB In

Sub Out

Subwoofer Out

Back of Sound Bar

English - 7

Top of Sound Barr

Input

Press to change the

audio source.

Volume

Increase or decrease the

loudness of the audio.

Power

Press to turn sound

bar on or o .

Bluetooth Input

Hold to pair.

(See ‘Bluetooth Audio Pairing’ for

more information.)

Front

Top

Back

Side

Angle

English - 8

FIRST-TIME SETUP

HOME THEATER DISPLAY | QUICK START GUIDE

Installation Guide | Models:

AND CONNECT

IT TO YOUR TV

1CHOOSE ONE CABLE*

Back of Sound Bar

* Not all TVs have the audio outputs shown

above. To connect the sound bar directly

to your other devices (Blu-ray player,

game system, etc.) see your device’s user

manual.

† When using the digital input, if there is no

audio:

(A) try setting the TV output to PCM

-or-

(B) connect directly to your Blu-ray/other

source; some TVs do not pass through

digital audio.

3.5MM TO

RCA CABLE

GOOD

BETTER

DIGITAL OPTICAL

CABLE†

Optional: Use the included

RCA adapter to connect to

your TV if needed.

English - 9

2Connect the power cable to the sound bar AC IN as shown.

Plug the power cable into an electrical outlet.

HOME THEATER DISPLAY | QUICK START GUIDE

Installation Guide | Models:

Optional:

your TV if needed.

English - 10

Remove the battery cover by gently

sliding it away from the remote.

Insert the included batteries and gently

slide the battery cover back into place.

5Turn on your TV and sound bar. The sound bar will automatically

begin searching for an active input.*

The LED indicator on the front of the sound bar will begin cycling

through inputs until an audio source is detected.**

You can press the INPUT button to switch between audio sources.

For example, if you connected your TV to AUX , set the sound bar

to AUX .

Tip: Pressing the INPUT button will stop

the auto detect function.

*Occurs only during  rst-time set up.

**Auto detect function only occurs once when the sound bar is  rst powered on. To enable this feature again, you

must do a Factory Reset (see the Using Button Combinations section for more information) or press and hold the

INPUT button for 3 seconds.

When needed, VIZIO recommends replacing the batteries that came

with this remote with two, new Duracell ‘AAA’ alkaline batteries.

Input

Power

Top

English - 11

USING THE REMOTE

Volume +/-

Press to increase and

decrease volume.

Press to return to previous track.

Bluetooth

Switches to Bluetooth mode. Long

press puts sound bar in Bluetooth

pairing mode.

Mute**

Press to mute/unmute.

Power

Press to turn on or o .

Play/Pause*

Press to play or pause.

Press to skip to the next track.

Input

Press to change the input source

TruVolume

Turns TruVolume On and O . Virtual:X

Turns Virtual:X On and O .

Equalizer

Press to toggle between two

preset settings, Music and

Movie

Bass

Press the Previous/Next

button to increase/decrease

the level of the bass.

Treble

Press the Previous/Next

button to increase/decrease

the level of the Treble.

* Long press of the Play/Pause button will announce the

current audio input.

** Long press of the Mute button for 5 seconds will

disable the power LED.

English - 12

For the best surround sound experience, position the sound as shown.

The sound bar should be close to ear level (approx. 2-3 feet o the  oor).

Sound bar is centered

below the TV.

(If your TV permits it, you

can also slide the sound bar

underneath the TV.)

Function LED/Speaker Behavior Description

Input

The LED will blink a dierent color for

each input:

Green: AUX

Pink: Optical

Blue: Bluetooth

Magenta: USB

Press the INPUT button on the remote to cycle through the available inputs:

• Analog Audio In - AUX Stereo 3.5mm

• Digital Optical Audio In - Optical

• Bluetooth

• USB In - USB

Press and hold the INPUT button on the remote control for 3 seconds to

enable the auto input detect function.

Bluetooth

Pairing

The LED will blink blue when searching

and turn solid once a device is paired

successfully.

Press and hold the button on the remote. The sound bar will announce that is

it "searching." It will be discoverable for 15 minutes. You can now search for the

sound bar (VIZIO SB2020) using your Bluetooth device. The sound bar will power

down if no device is found.

Note: Set your Bluetooth device into pairing mode prior to the sound bar.

DTS

TruVolume

On/O A high tone double beep indicates

On, while a low tone double beep

indicates O  .

Press the TVOL button to enable/disable TruVolume.

When enabled (On), TruVolume provides a consistent and comfortable volume

level for a more enjoyable listening experience.

English - 13

LED INDICATOR

LED Indicator is located here.

Function LED/Speaker Behavior Description

Input

The LED will blink a di erent color for

each input:

Green: AUX

Pink: Optical

Blue: Bluetooth

Magenta: USB

Press the INPUT button on the remote to cycle through the available inputs:

• Analog Audio In - AUX Stereo 3.5mm

• Digital Optical Audio In - Optical

• Bluetooth

• USB In - USB

Press and hold the INPUT button on the remote control for 3 seconds to

enable the auto input detect function.

Bluetooth

Pairing

The LED will blink blue when searching

and turn solid once a device is paired

successfully.

Press and hold the button on the remote. The sound bar will announce that is

it "searching." It will be discoverable for 15 minutes. You can now search for the

sound bar (VIZIO SB2020) using your Bluetooth device. The sound bar will power

down if no device is found.

Note: Set your Bluetooth device into pairing mode prior to the sound bar.

DTS

TruVolume

On/O A high tone double beep indicates

On, while a low tone double beep

indicates O  .

Press the TVOL button to enable/disable TruVolume.

When enabled (On), TruVolume provides a consistent and comfortable volume

level for a more enjoyable listening experience.

The LEDs and speakers will react di erently

for each function.

English - 14

Function LED Behavior Description

Learn Volume Down

Press the Play + Volume Down buttons on the remote to put the

sound bar into learning mode. While the sound bar is in learning

mode, press the Volume Down button on the TV remote control

while pointing the remote at the sound bar.

Learn Volume Up

Press the Play + Volume Up buttons on the remote to put the sound

bar into learning mode. While the sound bar is in learning mode,

press the Volume Up button on the TV remote control while pointing

the remote at the sound bar.

Learn Mute

Press the Play + Mute buttons on the remote to put the sound bar

into learning mode. While the sound bar is in learning mode, press

the Mute button on the TV remote control while pointing the remote

at the sound bar.

Function LED/Speaker Behavior Description

Virtual:X On/O A high tone double beep indicates

On, while a low tone double beep

indicates O.

Press the VRT:X button to enable/disable Virtual:X. When enabled (On), all

inputs will produce a virtual sound technology that simulates the eect of

having overhead sound. When disabled (O), all sources will playback in stereo.

Equalizer Mode A high tone double beep indicates

Movie mode, while a low tone double

beep indicates Music mode.

Press the EQ button to toggle between two preset equalizer settings: Music

and Movie.

Note: Movie mode is on by default.

Treble

Levels

High tone double beep: Max level

Medium tone single beep: Mid level

Low tone double beep: Minimum level

Press the TREBLE button then press the Next/Previous button to increase/

decrease the treble level.

Note: Mid level is the default setting.

Bass

Levels

High tone double beep: Max level

Medium tone single beep: Mid level

Low tone double beep: Minimum level

Press the BASS button then press the Next/Previous button to increase/

decrease the bass level.

Note: Mid level is the default setting.

If a subwoofer is connected, adjusting the bass level will also adjust the

subwoofer level. Consult your subwoofer's user manaul for additional

adjustments that may optimize your listening experience.

English - 15

PROGRAMMING THE SOUND BAR

You can program the sound bar to accept TV remote IR commands.

Function LED Behavior Description

Learn Volume Down

Press the Play + Volume Down buttons on the remote to put the

sound bar into learning mode. While the sound bar is in learning

mode, press the Volume Down button on the TV remote control

while pointing the remote at the sound bar.

Learn Volume Up

Press the Play + Volume Up buttons on the remote to put the sound

bar into learning mode. While the sound bar is in learning mode,

press the Volume Up button on the TV remote control while pointing

the remote at the sound bar.

Learn Mute

Press the Play + Mute buttons on the remote to put the sound bar

into learning mode. While the sound bar is in learning mode, press

the Mute button on the TV remote control while pointing the remote

at the sound bar.

The LED indicator will ash yellow when

learning and will turn solid once it has

successfully recognized the TV remote.

The LED indicator will ash amber when

learning and will turn solid once it has

successfully recognized the TV remote.

The LED indicator will ash white when

learning and will turn solid once it has

successfully recognized the TV remote.

English - 16

USING BUTTON COMBINATIONS

There are 3 functions that are triggered by 3 dierent button combinations on the sound bar.

Function LED Behavior Description

Factory

Reset LED will ash 3 times.

Reset the sound bar to the factory default settings. To

perform a Factory Reset,

Press and Hold the Bluetooth( ) and

Volume Down (—) buttons for 5 seconds.

Note: This will erase all settings and preferences that you have set.

VIZIO TV

Remote

Control

A high tone double beep indicates

On, while a low tone double beep

indicates O.

Enable/disable the use of a VIZIO TV remote control to power

on and adjust the volume of the sound bar. To enable/disable

this function,

Press and Hold the Power ( ) and Volume Up ( + )

buttons for 5 seconds.

Note: This function is enabled by default.

Eco Power

Mode A high tone double beep indicates

On, while a low tone double beep

indicates O.

When the Eco Power setting is enabled, the sound bar will

automatically power down after a period of inactivity. When

disabled, the sound bar will remain powered on until you turn

it o. To enable/disable this function, Press and Hold the

Power

( ) and Volume Down (—) buttons for 5 seconds.

Note: Eco Power Mode setting is enabled by default.

Buttons are located here.

English - 17

To pair the sound bar with a Bluetooth device:

1. Press and hold the Bluetooth button on the sound bar for

ve (5) seconds or select the BT Pair option from the display

remote menu. When the sound bar is in Bluetooth Pairing

Mode, the LED Indicator on the front display panel will turn blue

and start blinking.

Once the device is paired, the LED Indicators will stop blinking.

2. You can now search for the sound bar (VIZIO SB2020) using

your Bluetooth device. For more information, refer to the user

documentation that came with the device.

3. Play audio from your Bluetooth device. Volume can be

controlled on your source device and the sound bar.

BLUETOOTH PAIRING

Bluetooth

Device

Top of Sound Bar

English - 18

Your sound bar supports music streaming from smartphones, tablets, and computers with Bluetooth capability.

Device compatibility will vary, see your device’s documentation for more information.

•Once you have paired your source device to the sound bar, as long as you stay within range of the sound bar,

your device should remain paired.

•If the input is changed, the Bluetooth device will disconnect.

•If the source is changed back to Bluetooth, any paired Bluetooth device will reconnect automatically.

Maximizing Signal

A Bluetooth signal has a range of up to 30 feet. Keep in mind that Bluetooth is a compressed audio format, so

streamed music may lose some integrity when compared to a wired connection.

Try the following if your sound quality is less than optimal:

•If you hear any break-up or disconnect while streaming music from your device, move the source device

closer to the sound bar.

•Be sure that there are no solid obstructions in the line-of-sight between the sound bar and the source

device.

•Other wireless devices can a ect Bluetooth range, including wireless security cameras, wireless video

baby monitors, cordless phones, and microwave ovens. Turning o or moving these devices may improve

Bluetooth range.

Your sound bar is not equipped with a microphone,

so it cannot operate as a hands-free device for a

smartphone.

Reduce the volume levels on your device and on the

sound bar before pressing Play. High volume levels

can damage your hearing.

USING BLUETOOTH MODE

English - 19

Your sound bar supports music streaming from smartphones, tablets, and computers with Bluetooth capability.

Device compatibility will vary, see your device’s documentation for more information.

•Once you have paired your source device to the sound bar, as long as you stay within range of the sound bar,

your device should remain paired.

•If the input is changed, the Bluetooth device will disconnect.

•If the source is changed back to Bluetooth, any paired Bluetooth device will reconnect automatically.

ADVANCED SETUP

*Supports .WAV and.MP3 le

format playback only.

HOME THEATER DISPLAY | QUICK START GUIDE

Installation Guide | Models:

Game Console

HOME THEATER DISPLAY | QUICK START GUIDE

Installation Guide | Models:

Network Media Player

HOME THEATER DISPLAY | QUICK START GUIDE

Installation Guide | Models:

Tablet/MP3 Player/Laptop

Back of Sound Bar

DIGITAL

OPTICAL CABLE 3.5MM TO

RCA CABLE

USB Thumb Drive*

Optional: Use the included RCA

adapter to connect if needed.

Take a moment to register your product

VIZIO.COM/PRODUCT-REGISTRATION

Why register?

Customized Support

Get assistance quickly with your information on hand.

News and Oers

Take advantage of the latest news and special oers from VIZIO.

Safety and Satisfaction

Stay up-to-date with important product updates and notications.

English - 20

Award-Winning Customer Care At Your Convenience.

NEED HELP?

Go to: support.vizio.com

VIZIO.COM/PRODUCT-REGISTRATION

English - 21

You can also contact our support team at:

Phone: (877) 698-4946

Text Message: (205) 301-3729

Note: This number accepts SMS/MMS messages only. No voice calls are accepted.

Message and data rates may apply. (U.S. only).

Live chat

support available

Find help with:

•

New product setup

• Connecting your devices

• Technical problems

• Product updates and more

Se habla Español • Nous parlons Français

HELP & TROUBLESHOOTING

English - 22

There is no power.

•Press the POWER button on the remote control or on the top of your sound bar.

•Ensure the power cord is securely connected.

•Plug a dierent device into the electrical outlet to verify that the outlet is working correctly.

There is no sound.

•Increase the volume. Press Volume Up on the remote control or on the top of your sound bar.

• Press MUTE on the remote to ensure the sound bar is not muted.

• Press INPUT on the remote or on the top of your sound bar to select a dierent input source.

•When using the optical input, if there is no audio: (A) Try setting the TV output to PCM or

(B) Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.

•On the optical input, the input LEDs will ash rapidly and vocally announce "Format Not Supported"

if an unsupported format is present. Set the source to output PCM.

•Your TV may be set to variable audio output. Conrm that the audio output setting is set to FIXED

or STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.

•If using Bluetooth, ensure that the volume on your source device is turned up and that the device

is not muted.

I hear buzzing or humming.

•Ensure all cables and wires are securely connected.

•Connect a dierent source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does

not, the problem may be with the original device.

•Connect your device to a dierent input on the sound bar.

The remote isn’t working.

•Replace the remote batteries with new ones.

•Point the remote directly at the center of the Sound Bar when pressing a button.

•If using a Bluetooth connection, some of the buttons on the remote may not be supported by the

streaming application. (e.g., Pandora doesn’t support the Back button.)

English - 23

HELP & TROUBLESHOOTING

United States and Canada

BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS

OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, PLEASE READ THIS

WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY,

DO NOT USE THE VIZIO PRODUCT AND, WITHIN THIRTY (30) DAYS OF THE DATE OF

PURCHASE, RETURN IT FOR A REFUND TO THE AUTHORIZED RETAILER WHERE YOU

PURCHASED IT.

This warranty contains a binding arbitration agreement and a class action

waiver for United States residents. If you live in the United States, the binding

arbitration agreement and class action waiver aect your rights under this

warranty. Please read the text under the section titled “Binding Arbitration

Agreement; Class Action Waiver (U.S. Residents Only)” carefully.

How Long This Warranty Lasts

For non-commercial use, VIZIO warrants the product on the terms set forth below for

one (1) year from the date of original purchase. For commercial use, VIZIO warrants

this product on the terms set forth below for ninety (90) days from the date of

original purchase.

What This Warranty Covers

VIZIO warrants the product against defects in materials and workmanship when the

product is used normally in accordance with VIZIO’s user guides and manuals.

Except where restricted by law, this warranty applies only to the original purchaser

of a new product. The purchase must have been made from an authorized retailer

in the United States (including Puerto Rico) or Canada. The product must also be

located in the country where it was purchased at the time of warranty service.

Zero Bright Pixel Defect Guarantee (Displays Only)

Your product may qualify for a warranty against “zero bright pixel” defects for the

duration of the warranty on select new product purchases. To determine if this

guarantee applies to your product, refer to the model’s product information page at

www.vizio.com, look for the “zero bright pixel” guarantee on the box, or contact VIZIO

Technical Support at the email address or telephone number below.

How to Get Service

Before obtaining warranty service, you may visit www.vizio.com for additional help

and troubleshooting. To obtain warranty service, contact VIZIO Technical Support via

email at TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877-698-4946).

LIMITED WARRANTY

Your Obligations Before Service

You must obtain pre-authorization before sending your product to a VIZIO service

center. You may be required to supply a purchase receipt (or copy) to show that the

product is within the warranty period.

When you return a product to a VIZIO service center, you must ship the product in its

original packaging or in packaging that aords an equal degree of protection. VIZIO

Technical Support will provide instructions for packing and shipping the product to

the VIZIO service center.

ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT WILL

BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY

SERVICE. If this occurs, your product will be restored to its original state. You will

be responsible for restoring all applicable user data and downloaded applications.

Recovery and reinstallation of user data and downloaded applications is not

covered under this warranty. In order to protect your personal information, VIZIO

recommends that you always clear all personal information from the product before

it is serviced, regardless of the servicer.

VIZIO’s Responsibilities

If VIZIO determines that a product is covered by this warranty, VIZIO will (at its option)

repair or replace it, or refund the purchase price to you. There will be no charge

for parts or labor during the warranty period. Replacement parts may be new or

recertied at VIZIO’s option and sole discretion. Replacement parts and VIZIO’s labor

are warranted for the remaining portion of the original warranty or for ninety (90)

days from warranty service, whichever is longer.

Types of Service

Displays that are 30 inches or larger will usually be repaired in-home. If in-home

repair is not available, VIZIO will provide other service options. Displays that are 40

inches or larger may be eligible for in-home replacement if in-home repair is not

available.

Both in-home repair and in-home replacement require complete and easy access

to the product and neither includes de-installation or re-installation of the product.

In-home repair and in-home replacement are subject to availability.

All other VIZIO products must be sent to a VIZIO service center to obtain warranty

service. VIZIO is not responsible for transportation costs to the service center, but

VIZIO will cover return shipping to the customer.

What This Warranty Does Not Cover

This warranty does not cover: (a) cosmetic damage; (b) normal wear and tear; (c)

improper operation; (d) improper voltage supply or power surges; (e) signal issues;

(f) damage from shipping; (g) acts of God; (h) customer misuse, modications or

adjustments; (i) installation, set-up, or repairs attempted by anyone other than by

a VIZIO authorized service center; (j) products with unreadable or removed serial