Zyxel Communications Webcam Users Manual
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2015-01-23
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P-870HN-51D 802.11n Wireless VDSL2 4-port Gateway Default Login Details IP Address https://192.168.1.1 User Name admin Password 1234 Firmware Version 1.01 Edition 1, 07/2010 www.zyxel.com www.zyxel.com Copyright © 2010 ZyXEL Communications Corporation About This User's Guide About This User's Guide Intended Audience This manual is intended for people who want to configure the P-870HN-51D using the web configurator. Related Documentation • Quick Start Guide The Quick Start Guide is designed to help you get up and running right away. It contains information on setting up your network and configuring for Internet access. • Support Disc Refer to the included CD for support documents. Documentation Feedback Send your comments, questions or suggestions to: techwriters@zyxel.com.tw Thank you! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan. Need More Help? More help is available at www.zyxel.com. P-870HN-51D User’s Guide 3 About This User's Guide • Download Library Search for the latest product updates and documentation from this link. Read the Tech Doc Overview to find out how to efficiently use the User Guide, Quick Start Guide and Command Line Interface Reference Guide in order to better understand how to use your product. • Knowledge Base If you have a specific question about your product, the answer may be here. This is a collection of answers to previously asked questions about ZyXEL products. • Forum This contains discussions on ZyXEL products. Learn from others who use ZyXEL products and share your experiences as well. Customer Support Should problems arise that cannot be solved by the methods listed above, you should contact your vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you bought the device. See http://www.zyxel.com/web/contact_us.php for contact information. Please have the following information ready when you contact an office. • Product model and serial number. • Warranty Information. • Date that you received your device. • Brief description of the problem and the steps you took to solve it. 4 P-870HN-51D User’s Guide Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. Warnings tell you about things that could harm you or your device. Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions • The P-2812HNU-51c may be referred to as the “P-870HN-51D”, the “device”, the “system” or the “product” in this User’s Guide. • Product labels, screen names, field labels and field choices are all in bold font. • A key stroke is denoted by square brackets and uppercase text, for example, [ENTER] means the “enter” or “return” key on your keyboard. • “Enter” means for you to type one or more characters and then press the [ENTER] key. “Select” or “choose” means for you to use one of the predefined choices. • A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Maintenance > Log > Log Setting means you first click Maintenance in the navigation panel, then the Log sub menu and finally the Log Setting tab to get to that screen. • Units of measurement may denote the “metric” value or the “scientific” value. For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000” or “1048576” and so on. • “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”. P-870HN-51D User’s Guide 5 Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The P-870HN51D icon is not an exact representation of your device. 6 P-870HN-51D Computer Notebook computer Server DSLAM Firewall Telephone Switch Router P-870HN-51D User’s Guide Safety Warnings Safety Warnings • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. • Do NOT store things on the device. • Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. • Connect ONLY suitable accessories to the device. • Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information. • Make sure to connect the cables to the correct ports. • Place connecting cables carefully so that no one will step on them or stumble over them. • Always disconnect all cables from this device before servicing or disassembling. • Use ONLY an appropriate power adaptor or cord for your device. • Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe). • Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord. • Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution. • If the power adaptor or cord is damaged, remove it from the device and the power source. • Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one. • Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. • Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device. • Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord. • Antenna Warning! This device meets ETSI and FCC certification requirements when using the included antenna(s). Only use the included antenna(s). • If you wall mount your device, make sure that no electrical lines, gas or water pipes will be damaged. Your product is marked with this symbol, which is known as the WEEE mark. WEEE stands for Waste Electronics and Electrical Equipment. It means that used electrical and electronic products should not be mixed with general waste. Used electrical and electronic equipment should be treated separately. P-870HN-51D User’s Guide 7 Safety Warnings 8 P-870HN-51D User’s Guide Contents Overview Contents Overview User’s Guide ........................................................................................................................... 19 Introducing the P-870HN-51D ................................................................................................... 21 Tutorials ..................................................................................................................................... 27 Introducing the Web Configurator .............................................................................................. 47 Technical Reference .............................................................................................................. 53 Status Screens .......................................................................................................................... 55 WAN Setup ................................................................................................................................ 69 LAN Setup ................................................................................................................................. 91 Wireless LAN ............................................................................................................................. 99 Network Address Translation (NAT) ........................................................................................ 129 Firewall .................................................................................................................................... 141 Certificate ................................................................................................................................ 147 Static Route ............................................................................................................................. 159 Policy Forwarding .................................................................................................................... 163 RIP ........................................................................................................................................... 167 Quality of Service (QoS) .......................................................................................................... 169 Dynamic DNS Setup ................................................................................................................ 189 Remote Management .............................................................................................................. 191 Universal Plug-and-Play (UPnP) ............................................................................................. 197 Parental Control ....................................................................................................................... 209 Interface Group ........................................................................................................................ 213 System Settings ....................................................................................................................... 219 Logs ........................................................................................................................................ 223 Tools ........................................................................................................................................ 227 Diagnostic ................................................................................................................................ 235 Troubleshooting ....................................................................................................................... 239 Product Specifications ............................................................................................................. 247 P-870HN-51D User’s Guide 9 Contents Overview 10 P-870HN-51D User’s Guide Table of Contents Table of Contents About This User's Guide .......................................................................................................... 3 Document Conventions............................................................................................................ 5 Safety Warnings........................................................................................................................ 7 Contents Overview ................................................................................................................... 9 Table of Contents.................................................................................................................... 11 Part I: User’s Guide................................................................................ 19 Chapter 1 Introducing the P-870HN-51D ................................................................................................ 21 1.1 Overview .............................................................................................................................. 21 1.2 P-870HN-51D for Internet Access ...................................................................................... 21 1.3 Ways to Manage the P-870HN-51D .................................................................................... 22 1.4 Good Habits for Managing the P-870HN-51D ..................................................................... 22 1.5 LEDs (Lights) ....................................................................................................................... 23 1.6 The RESET Button .............................................................................................................. 25 1.6.1 Using the Reset Button .............................................................................................. 25 1.7 The WPS Button .................................................................................................................. 25 1.7.1 Turn the Wireless LAN Off or On ............................................................................... 25 1.7.2 Activate WPS ............................................................................................................. 25 Chapter 2 Tutorials ................................................................................................................................... 27 2.1 Overview .............................................................................................................................. 27 2.2 How to Set up a Wireless Network ...................................................................................... 27 2.2.1 Example Parameters .................................................................................................. 27 2.2.2 Configuring the AP ..................................................................................................... 28 2.2.3 Configuring the Wireless Client .................................................................................. 30 2.3 Configuring the MAC Address Filter .................................................................................... 36 2.4 Setting Up NAT Port Forwarding ......................................................................................... 37 2.4.1 Port Forwarding .......................................................................................................... 37 2.5 Access the P-870HN-51D Using DDNS .............................................................................. 38 2.5.1 Registering a DDNS Account on www.dyndns.org .................................................... 39 2.5.2 Configuring DDNS on Your P-870HN-51D ................................................................. 39 P-870HN-51D User’s Guide 11 Table of Contents 2.5.3 Testing the DDNS Setting .......................................................................................... 40 2.6 Configuring Static Route for Routing to Another Network ................................................... 40 2.7 Configuring QoS Queue and Class Setup ........................................................................... 43 Chapter 3 Introducing the Web Configurator ........................................................................................ 47 3.1 Web Configurator Overview ................................................................................................. 47 3.1.1 Accessing the Web Configurator ................................................................................ 47 3.2 Web Configurator Main Screen ........................................................................................... 48 3.2.1 Navigation Panel ........................................................................................................ 49 3.2.2 Main Window .............................................................................................................. 51 3.2.3 Status Bar ................................................................................................................... 51 Part II: Technical Reference .................................................................. 53 Chapter 4 Status Screens ........................................................................................................................ 55 4.1 Overview .............................................................................................................................. 55 4.2 Status Screen ...................................................................................................................... 55 4.2.1 WAN Service Statistics ............................................................................................... 58 4.2.2 Route Info ................................................................................................................... 60 4.2.3 WLAN Station List ...................................................................................................... 61 4.2.4 VDSL Statistics ........................................................................................................... 62 4.2.5 LAN Statistics ............................................................................................................. 66 4.2.6 Client List ................................................................................................................... 66 Chapter 5 WAN Setup............................................................................................................................... 69 5.1 Overview .............................................................................................................................. 69 5.1.1 What You Can Do in this Chapter .............................................................................. 69 5.2 What You Need to Know ...................................................................................................... 70 5.3 Before You Begin ................................................................................................................. 71 5.4 The Layer 2 Interface Screen .............................................................................................. 71 5.4.1 Layer 2 Interface Configuration .................................................................................. 72 5.5 The Internet Connection Screen .......................................................................................... 73 5.5.1 WAN Connection Configuration ................................................................................. 74 5.6 Technical Reference ............................................................................................................ 84 Chapter 6 LAN Setup................................................................................................................................ 91 6.1 Overview .............................................................................................................................. 91 12 P-870HN-51D User’s Guide Table of Contents 6.1.1 What You Can Do in this Chapter .............................................................................. 91 6.2 What You Need To Know ..................................................................................................... 92 6.3 The LAN IP Screen .............................................................................................................. 93 6.4 Technical Reference ............................................................................................................ 95 Chapter 7 Wireless LAN........................................................................................................................... 99 7.1 Overview .............................................................................................................................. 99 7.1.1 What You Can Do in this Chapter .............................................................................. 99 7.2 What You Need to Know .................................................................................................... 100 7.3 Before You Begin ............................................................................................................... 102 7.4 The General Screen ......................................................................................................... 102 7.4.1 No Security ............................................................................................................... 104 7.4.2 WEP Encryption ....................................................................................................... 106 7.4.3 WPA(2)-PSK ............................................................................................................ 107 7.4.4 WPA(2) Authentication ............................................................................................. 108 7.4.5 MAC Filter ............................................................................................................110 7.4.6 Adding a New MAC Filtering Rule ........................................................................111 7.5 The More AP Screen .........................................................................................................112 7.5.1 More AP Edit .............................................................................................................113 7.6 The WPS Screen ...............................................................................................................113 7.7 The WPS Station Screen ...................................................................................................115 7.8 The Advanced Setup Screen .............................................................................................116 7.9 Technical Reference ...........................................................................................................117 7.9.1 Wireless Network Overview ......................................................................................118 7.9.2 Additional Wireless Terms .........................................................................................119 7.9.3 Wireless Security Overview ......................................................................................119 7.9.4 WiFi Protected Setup ............................................................................................... 121 Chapter 8 Network Address Translation (NAT).................................................................................... 129 8.1 Overview ........................................................................................................................... 129 8.1.1 What You Can Do in this Chapter ............................................................................ 129 8.2 What You Need to Know .................................................................................................... 129 8.3 The Port Forwarding Screen ............................................................................................. 130 8.3.1 The Port Forwarding Edit Screen ............................................................................ 132 8.4 The Trigger Port Screen .................................................................................................... 133 8.4.1 Trigger Port Configuration ....................................................................................... 136 8.5 The DMZ Host Screen ....................................................................................................... 137 8.6 The ALG Screen ............................................................................................................... 138 8.7 Technical Reference .......................................................................................................... 138 Chapter 9 Firewall................................................................................................................................... 141 P-870HN-51D User’s Guide 13 Table of Contents 9.1 Overview ........................................................................................................................... 141 9.1.1 What You Can Do in this Chapter ............................................................................ 141 9.2 What You Need to Know .................................................................................................... 141 9.3 The Firewall Screen ........................................................................................................... 142 9.3.1 Creating Incoming Firewall Rules .......................................................................... 144 Chapter 10 Certificate .............................................................................................................................. 147 10.1 Overview .......................................................................................................................... 147 10.1.1 What You Can Do in this Chapter .......................................................................... 147 10.2 What You Need to Know .................................................................................................. 147 10.3 The Local Certificates Screen ......................................................................................... 148 10.3.1 Create Certificate Request .................................................................................... 149 10.3.2 Import Certificate ................................................................................................... 150 10.3.3 Certificate Details .................................................................................................. 152 10.3.4 Load Signed Certificate .......................................................................................... 153 10.4 The Trusted CA Screen ................................................................................................... 154 10.4.1 View Trusted CA Certificate ................................................................................... 156 10.4.2 Import Trusted CA Certificate ................................................................................. 157 Chapter 11 Static Route ........................................................................................................................... 159 11.1 Overview ....................................................................................................................... 159 11.1.1 What You Can Do in this Chapter ........................................................................... 159 11.2 The Static Route Screen .................................................................................................. 160 11.2.1 Static Route Edit ................................................................................................... 161 Chapter 12 Policy Forwarding................................................................................................................. 163 12.1 Overview ....................................................................................................................... 163 12.1.1 What You Can Do in this Chapter .......................................................................... 163 12.2 The Static Route Screen .................................................................................................. 163 12.2.1 Policy Forwarding Setup ...................................................................................... 164 Chapter 13 RIP .......................................................................................................................................... 167 13.1 Overview ....................................................................................................................... 167 13.1.1 What You Can Do in this Chapter .......................................................................... 167 13.2 The RIP Screen ............................................................................................................... 167 Chapter 14 Quality of Service (QoS)....................................................................................................... 169 14.1 Overview ......................................................................................................................... 169 14 P-870HN-51D User’s Guide Table of Contents 14.1.1 What You Can Do in this Chapter .......................................................................... 169 14.2 What You Need to Know .................................................................................................. 170 14.3 The Quality of Service General Screen .......................................................................... 170 14.4 The Queue Setup Screen ................................................................................................ 172 14.4.1 Adding a QoS Queue ............................................................................................ 173 14.5 The Class Setup Screen ................................................................................................ 174 14.5.1 QoS Class Edit ...................................................................................................... 176 14.6 The Policer Setup Screen ............................................................................................ 180 14.6.1 Policer Setup Add/Edit ........................................................................................... 181 14.7 The QoS Monitor Screen ................................................................................................ 183 14.8 Technical Reference ........................................................................................................ 184 14.8.1 Automatic Priority Queue Assignment ................................................................... 185 14.8.2 Traffic Policing Meter Types ................................................................................... 186 Chapter 15 Dynamic DNS Setup ............................................................................................................. 189 15.1 Overview ......................................................................................................................... 189 15.1.1 What You Can Do in this Chapter .......................................................................... 189 15.2 What You Need To Know ................................................................................................. 189 15.3 The Dynamic DNS Screen .............................................................................................. 190 Chapter 16 Remote Management............................................................................................................ 191 16.1 Overview .......................................................................................................................... 191 16.1.1 What You Can Do in this Chapter .......................................................................... 191 16.2 The TR-069 Screen ......................................................................................................... 191 16.3 The TR-064 Screen ......................................................................................................... 193 16.4 The Service Control Screen ............................................................................................ 194 16.5 The IP Address Screen ................................................................................................... 195 16.5.1 Adding an IP Address ............................................................................................ 196 Chapter 17 Universal Plug-and-Play (UPnP).......................................................................................... 197 17.1 Overview ......................................................................................................................... 197 17.1.1 What You Can Do in this Chapter .......................................................................... 197 17.2 What You Need to Know .................................................................................................. 197 17.3 The UPnP Screen ............................................................................................................ 198 17.4 Installing UPnP in Windows Example .............................................................................. 199 17.5 Using UPnP in Windows XP Example ............................................................................. 202 Chapter 18 Parental Control .................................................................................................................... 209 18.1 Overview .......................................................................................................................... 209 P-870HN-51D User’s Guide 15 Table of Contents 18.1.1 What You Can Do in this Chapter .......................................................................... 209 18.2 The Time Restriction Screen ........................................................................................... 209 18.2.1 Adding a Schedule ................................................................................................. 210 18.3 The URL Filter Screen ......................................................................................................211 18.3.1 Adding URL Filter ................................................................................................... 212 Chapter 19 Interface Group ..................................................................................................................... 213 19.1 Overview .......................................................................................................................... 213 19.1.1 What You Can Do in this Chapter .......................................................................... 213 19.2 The Interface Group Screen ............................................................................................ 213 19.2.1 Interface Group Configuration ................................................................................ 215 19.2.2 Interface Grouping Criteria ..................................................................................... 216 Chapter 20 System Settings .................................................................................................................... 219 20.1 Overview .......................................................................................................................... 219 20.1.1 What You Can Do in this Chapter .......................................................................... 219 20.2 The General Screen ........................................................................................................ 219 20.3 The Time Setting Screen ................................................................................................ 220 Chapter 21 Logs ...................................................................................................................................... 223 21.1 Overview ......................................................................................................................... 223 21.1.1 What You Can Do in this Chapter .......................................................................... 223 21.2 The View Log Screen ...................................................................................................... 223 21.3 The Log Settings Screen ................................................................................................. 224 Chapter 22 Tools....................................................................................................................................... 227 22.1 Overview .......................................................................................................................... 227 22.1.1 What You Can Do in this Chapter .......................................................................... 227 22.2 The Firmware Screen ...................................................................................................... 228 22.3 The Configuration Screen ................................................................................................ 230 22.4 The Restart Screen ......................................................................................................... 232 Chapter 23 Diagnostic.............................................................................................................................. 235 23.1 Overview .......................................................................................................................... 235 23.1.1 What You Can Do in this Chapter .......................................................................... 235 23.2 What You Need to Know .................................................................................................. 235 23.3 The General Diagnostic Screen ...................................................................................... 236 23.4 The 802.1ag Screen ........................................................................................................ 237 16 P-870HN-51D User’s Guide Table of Contents Chapter 24 Troubleshooting.................................................................................................................... 239 24.1 Power, Hardware Connections, and LEDs ...................................................................... 239 24.2 P-870HN-51D Access and Login ..................................................................................... 240 24.3 Internet Access ................................................................................................................ 242 24.4 Wireless LAN Troubleshooting ........................................................................................ 244 Chapter 25 Product Specifications ......................................................................................................... 247 25.1 Hardware Specifications .................................................................................................. 247 25.2 Firmware Specifications ................................................................................................... 247 Appendix A Network Troubleshooting .................................................................................. 253 Appendix B Setting Up Your Computer’s IP Address ........................................................... 269 Appendix C Pop-up Windows, JavaScripts and Java Permissions ...................................... 299 Appendix D IP Addresses and Subnetting ........................................................................... 309 Appendix E Wireless LANs .................................................................................................. 321 Appendix F Common Services............................................................................................. 337 Appendix G Open Software Announcements....................................................................... 341 Appendix H Legal Information .............................................................................................. 355 Index....................................................................................................................................... 359 P-870HN-51D User’s Guide 17 Table of Contents 18 P-870HN-51D User’s Guide P ART I User’s Guide 19 20 CHAPTER 1 Introducing the P-870HN-51D 1.1 Overview The P-870HN-51D is a VDSL2 device that allows super-fast, secure Internet access. It extends the range of your existing wired network without additional wiring, providing easy network access to mobile users. You can set up a wireless network with other IEEE 802.11b/g/n compatible devices. A range of services such as a firewall and content filtering are also available for secure Internet computing. The P-870HN-51D supports Quality of Service (QoS) to efficiently manage traffic on your network by giving priority to certain types of traffic and/or to particular computers. Please refer to the following description of the product name format. • “H” denotes an integrated 4-port hub (switch). • “N” denotes IEEE 802.11n wireless functionality. There is an embedded mini-PCI module for IEEE 802.11b/g/n wireless LAN connectivity. Only use firmware for your P-870HN-51D’s specific model. Refer to the label on the bottom of your P-870HN-51D. Models ending in “1”, for example P-870HN-51D, denote a device that works over the analog telephone system, POTS (Plain Old Telephone Service). See Chapter 25 on page 247 for a full list of features. 1.2 P-870HN-51D for Internet Access Your P-870HN-51D provides shared Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter or your telephone jack. You can have up to seven WAN services over one VDSL WAN line. P-870HN-51D User’s Guide 21 Chapter 1 Introducing the P-870HN-51D Computers can connect to the P-870HN-51D’s LAN ports (or wirelessly). Figure 1 P-870HN-51D’s Internet Access Application WLAN WAN Bridging IPoE PPPoE VDSL LAN You can also configure the firewall on the P-870HN-51D for secure Internet access. When the firewall is on, all incoming traffic from the Internet to your network is blocked by default unless it is initiated from your network. This means that probes from the outside to your network are not allowed, but you can safely browse the Internet and download files. 1.3 Ways to Manage the P-870HN-51D Use any of the following methods to manage the P-870HN-51D. • Web Configurator. This is recommended for everyday management of the P870HN-51D using a (supported) web browser. • TR-069. This is an auto-configuration server used to remotely configure your device. 1.4 Good Habits for Managing the P-870HN-51D Do the following things regularly to make the P-870HN-51D more secure and to manage the P-870HN-51D more effectively. • Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters. • Write down the password and put it in a safe place. 22 P-870HN-51D User’s Guide Chapter 1 Introducing the P-870HN-51D • Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the P-870HN-51D to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the P-870HN-51D. You could simply restore your last configuration. 1.5 LEDs (Lights) The following graphic displays the labels of the LEDs. Figure 2 LEDs on the Device P-870HN-51D User’s Guide 23 Chapter 1 Introducing the P-870HN-51D None of the LEDs are on if the P-870HN-51D is not receiving power. Table 1 LED Descriptions LED COLO R STATUS DESCRIPTION PWR/SYS Green On The P-870HN-51D is receiving power and ready for use. Blinking The P-870HN-51D is self-testing. On The P-870HN-51D detected an error while self-testing, or there is a device malfunction. Off The P-870HN-51D is not receiving power. On The P-870HN-51D has a successful 10 Mbps Ethernet connection with a device on the Local Area Network (LAN). Blinking The P-870HN-51D is sending or receiving data to/from the LAN at 10 Mbps. Red ETHERNET 1-4 Green Orange On WLAN/ WPS Green Blinking The P-870HN-51D is sending or receiving data to/from the LAN at 100 Mbps. Off The P-870HN-51D does not have an Ethernet connection with the LAN. On The wireless network is activated and is operating in IEEE 802.11b/g/n mode. Blinking The P-870HN-51D is communicating with other wireless clients at 2 Hz/s. Orange Blinking DSL INTERNET Green Green The P-870HN-51D has a successful 100 Mbps Ethernet connection with a device on the Local Area Network (LAN). The P-870HN-51D is setting up a WPS connection. Off The wireless network is not activated. On The VDSL line is up. Blinking The P-870HN-51D is initializing the VDSL line. Off The DSL line is down. On The P-870HN-51D has an IP connection but no traffic. Your device has a WAN IP address (either static or assigned by a DHCP server), PPP negotiation was successfully completed (if used) and the DSL connection is up. Red Blinking The P-870HN-51D is sending or receiving IP traffic. On The P-870HN-51D attempted to make an IP connection but failed. Possible causes are no response from a DHCP server, no PPPoE response, PPPoE authentication failed. Off The P-870HN-51D does not have an IP connection. Refer to the Quick Start Guide for information on hardware connections. 24 P-870HN-51D User’s Guide Chapter 1 Introducing the P-870HN-51D 1.6 The RESET Button If you forget your password or cannot access the web configurator, you will need to use the RESET button at the back of the device to reload the factory-default configuration file. This means that you will lose all configurations that you had previously and the password will be reset to “1234”. 1.6.1 Using the Reset Button 1 Make sure the POWER LED is on (not blinking). 2 To set the device back to the factory default settings, press the RESET button for ten seconds or until the POWER LED begins to blink and then release it. When the POWER LED begins to blink, the defaults have been restored and the device restarts. 1.7 The WPS Button You can use the WPS button on the rear panel of the device to turn the wireless LAN off or on. You can also use it to activate WPS in order to quickly set up a wireless network with strong security. Refer to Section 7.9.4 on page 121 for more information on WPS. 1.7.1 Turn the Wireless LAN Off or On 1 Make sure the POWER LED is on (not blinking). 2 Press the WPS button for one second and release it. The WLAN/WPS LED should change from on to off or vice versa. 1.7.2 Activate WPS 1 Make sure the POWER LED is on (not blinking). 2 Select Active Wireless LAN and configure the SSID and security settings in the Network > Wireless LAN screen. Click Apply then. 3 Make sure the WLAN LED is on. P-870HN-51D User’s Guide 25 Chapter 1 Introducing the P-870HN-51D 4 Press the WPS button for more than five seconds and release it. Press the WPS button on another WPS -enabled device within range of the P-870HN-51D. The WLAN/WPS LED should flash while the P-870HN-51D sets up a WPS connection with the wireless device. Note: You must activate WPS in the P-870HN-51D and in another wireless device within two minutes of each other. See Section 7.9.4 on page 121 for more information. 26 P-870HN-51D User’s Guide CHAPTER 2 Tutorials 2.1 Overview This chapter describes: • How to Set up a Wireless Network on page 27. • Configuring the MAC Address Filter on page 36. • Setting Up NAT Port Forwarding on page 37. • Access the P-870HN-51D Using DDNS on page 38. • Configuring Static Route for Routing to Another Network on page 40. • Configuring QoS Queue and Class Setup on page 43. Note: The tutorials featured in this chapter require a basic understanding of connecting to and using the Web Configurator on your P-870HN-51D. For details, see the included Quick Start Guide. For field descriptions of individual screens, see the related technical reference in this User's Guide. 2.2 How to Set up a Wireless Network This tutorial gives you examples of how to set up an access point and wireless client for wireless communication using the following parameters. The wireless clients can access the Internet through an AP wirelessly. 2.2.1 Example Parameters SSID SSID_Example3 Security WPA-PSK (Pre-Shared Key: ThisismyWPA-PSKpre-sharedkey) 802.11 mode IEEE 802.11b/g/n Mixed An access point (AP) or wireless router is referred to as “AP” and a computer with a wireless network card or USB/PCI adapter is referred to as “wireless client” here. P-870HN-51D User’s Guide 27 Chapter 2 Tutorials We use the P-870HN-51D web screens and M-302 utility screens as an example. The screens may vary slightly for different models. 2.2.2 Configuring the AP Follow the steps below to configure the wireless settings on your AP. 1 Open the Network > Wireless LAN screen in the AP’s web configurator. Figure 3 AP: Wireless LAN 28 2 Make sure the Active Wireless LAN check box is selected. 3 Enter “SSID_Example3” as the SSID and select Auto to have the P-870HN-51D automatically determine a channel which is not used by another AP. 4 Set security mode to WPA-PSK and enter “ThisismyWPA-PSKpre-sharedkey” in the Pre-Shared Key field. Click Apply. P-870HN-51D User’s Guide Chapter 2 Tutorials 5 Click the Advanced Setup tab and select 802.11b/g/n Mixed in the 802.11 Mode field. Click Apply. Figure 4 AP: Wireless LAN > Advanced Setup 6 Open the Status screen.Verify your wireless and wireless security settings under Device Information and check if the WLAN connection is up under Interface Status. Figure 5 AP: Status P-870HN-51D User’s Guide 29 Chapter 2 Tutorials 7 Click the WLAN Station List hyperlink in the AP’s Status screen. You can see if any wireless client has connected to the AP. Figure 6 AP: Status: WLAN Station List 2.2.3 Configuring the Wireless Client This section describes how to connect the wireless client to a network. 2.2.3.1 Connecting to a Wireless LAN The following sections show you how to join a wireless network using the ZyXEL utility, as in the following diagram. The wireless client is labeled C and the access point is labeled AP. C AP There are three ways to connect the client to an access point. • Configure nothing and leave the wireless client to automatically scan for and connect to any available network that has no wireless security configured. • Manually connect to a network. • Configure a profile to have the wireless client automatically connect to a specific network or peer computer. This example illustrates how to manually connect your wireless client to an access point (AP) which is configured for WPA-PSK security and connected to the Internet. Before you connect to the access point, you must know its Service Set IDentity (SSID) and WPA-PSK pre-shared key. In this example, the SSID is “SSID_Example3” and the pre-shared key is “ThisismyWPA-PSKpre-sharedkey”. After you install the ZyXEL utility and then insert the wireless client, follow the steps below to connect to a network using the Site Survey screen. 30 P-870HN-51D User’s Guide Chapter 2 Tutorials 1 Open the ZyXEL utility and click the Site Survey tab to open the screen shown next. Figure 7 ZyXEL Utility: Site Survey 2 The wireless client automatically searches for available wireless networks. Click Scan if you want to search again. If no entry displays in the Available Network List, that means there is no wireless network available within range. Make sure the AP or peer computer is turned on or move the wireless client closer to the AP or peer computer. 3 When you try to connect to an AP with security configured, a window will pop up prompting you to specify the security settings. Enter the pre-shared key and leave the encryption type at the default setting. Use the Next button to move on to the next screen. You can use the Back button at any time to return to the previous screen, or the Exit button to return to the Site Survey screen. Figure 8 ZyXEL Utility: Security Settings P-870HN-51D User’s Guide 31 Chapter 2 Tutorials 4 The Confirm Save window appears. Check your settings and click Save to continue. Figure 9 ZyXEL Utility: Confirm Save 5 The ZyXEL utility returns to the Link Info screen while it connects to the wireless network using your settings. When the wireless link is established, the ZyXEL utility icon in the system tray turns green and the Link Info screen displays details of the active connection. Check the network information in the Link Info screen to verify that you have successfully connected to the selected network. If the wireless client is not connected to a network, the fields in this screen remain blank. Figure 10 ZyXEL Utility: Link Info 6 Open your Internet browser and enter http://www.zyxel.com or the URL of any other web site in the address bar. If you are able to access the web site, your wireless connection is successfully configured. If you cannot access the web site, try changing the encryption type in the Security Settings screen, check the Troubleshooting section of this User's Guide or contact your network administrator. 2.2.3.2 Creating and Using a Profile A profile lets you automatically connect to the same wireless network every time you use the wireless client. You can also configure different profiles for different 32 P-870HN-51D User’s Guide Chapter 2 Tutorials networks, for example if you connect a notebook computer to wireless networks at home and at work. This example illustrates how to set up a profile and connect the wireless client to an access point configured for WPA-PSK security. In this example, the SSID is “SSID_Example3”, the profile name is “PN_Example3” and the pre-shared key is “ThisismyWPA-PSKpre-sharedkey”. You have chosen the profile name “PN_Example3”. 1 Open the ZyXEL utility and click the Profile tab to open the screen shown next. Click Add to configure a new profile. Figure 11 ZyXEL Utility: Profile 2 The Add New Profile screen appears. The wireless client automatically searches for available wireless networks, which are displayed in the Scan Info box. Click on Scan if you want to search again. You can also configure your profile for a wireless network that is not in the list. Figure 12 ZyXEL Utility: Add New Profile 3 Give the profile a descriptive name (of up to 32 printable ASCII characters). Select Infrastructure and either manually enter or select the AP's SSID in the Scan Info table and click Select. P-870HN-51D User’s Guide 33 Chapter 2 Tutorials 4 Choose the same encryption method as the AP to which you want to connect (In this example, WPA-PSK). Figure 13 ZyXEL Utility: Profile Security 5 This screen varies depending on the encryption method you selected in the previous screen. Enter the pre-shared key and leave the encryption type at the default setting. Figure 14 ZyXEL Utility: Profile Encryption 6 In the next screen, leave both boxes checked. Figure 15 Profile: Wireless Protocol Settings. 34 P-870HN-51D User’s Guide Chapter 2 Tutorials 7 Verify the profile settings in the read-only screen. Click Save to save and go to the next screen. Figure 16 Profile: Confirm Save 8 Click Activate Now to use the new profile immediately. Otherwise, click the Activate Later button. If you clicked Activate Later, you can select the profile from the list in the Profile screen and click Connect to activate it. Note: Only one profile can be activated and used at any given time. Figure 17 Profile: Activate 9 When you activate the new profile, the ZyXEL utility returns to the Link Info screen while it connects to the AP using your settings. When the wireless link is established, the ZyXEL utility icon in the system tray turns green and the Link Info screen displays details of the active connection. 10 Open your Internet browser, enter http://www.zyxel.com or the URL of any other web site in the address bar and press ENTER. If you are able to access the web site, your new profile is successfully configured. 11 If you cannot access the Internet go back to the Profile screen, select the profile you are using and click Edit. Check the details you entered previously. Also, refer to the Troubleshooting section of this User's Guide or contact your network administrator if necessary. P-870HN-51D User’s Guide 35 Chapter 2 Tutorials 2.3 Configuring the MAC Address Filter Thomas noticed that his daughter Josephine spends too much time surfing the web and downloading media files. He decided to prevent Josephine from accessing the Internet so that she can concentrate on preparing for her final exams. Josephine’s computer connects wirelessly to the Internet through the P-870HN51D. Thomas decides to use the Security > MAC Filter screen to grant wireless network access to his computer but not to Josephine’s computer. Thomas Josephine 36 1 Click Status > Client List to open the following screen. Look for the MAC address of Thomas’ computer. 2 Click Security > MAC Filter to open the MAC Filter screen. Select Active. Enter the MAC address you found in the Client List screen. Click Apply. P-870HN-51D User’s Guide Chapter 2 Tutorials Thomas can also grant access to the computers of other members of his family and friends. However, Josephine and others not listed in this screen will no longer be able to access the Internet through the P-870HN-51D. 2.4 Setting Up NAT Port Forwarding Thomas recently received an Xbox 360 as his birthday gift. His friends invited him to play online games with them on Xbox LIVE. In order to communicate and play with other gamers on Xbox LIVE, Thomas needs to configure the port settings on his P-870HN-51D. Xbox 360 requires the following ports to be available in order to operate Xbox LIVE correctly: TCP: 53, 80, 3074 UDP: 53, 88, 3074 Thomas can configure the port settings for Xbox 360. 2.4.1 Port Forwarding Configure the ports for Xbox 360 by doing the following. 1 Click Network > NAT > Port Forwarding to open the following screen. Select User define from the Service Name field. P-870HN-51D User’s Guide 37 Chapter 2 Tutorials 2 Configure the screen as follows to open TCP/UDP port 53 for Xbox 360. Click Apply. 3 Repeat steps 2 and 3 to open the rest of the ports for Xbox 360. Use a different service name for each port you want to add The port forwarding settings you configured are listed in the Port Forwarding screen. Thomas can then connect his Xbox 360 to the Internet and play online games with his friends. 2.5 Access the P-870HN-51D Using DDNS If you connect your P-870HN-51D to the Internet and it uses a dynamic WAN IP address, it is inconvenient for you to manage the device from the Internet. The P- 38 P-870HN-51D User’s Guide Chapter 2 Tutorials 870HN-51D’s WAN IP address changes dynamically. Dynamic DNS (DDNS) allows you to access the P-870HN-51D using a domain name. http://zyxelrouter.dyndns.org A w.x.y.z a.b.c.d To use this feature, you have to apply for DDNS service at www.dyndns.org. This tutorial shows you how to: • Registering a DDNS Account on www.dyndns.org • Configuring DDNS on Your P-870HN-51D • Testing the DDNS Setting Note: If you have a private WAN IP address, then you cannot use DDNS. 2.5.1 Registering a DDNS Account on www.dyndns.org 1 Open a browser and type http://www.dyndns.org. 2 Apply for a user account. This tutorial uses UserName1 and 12345 as the username and password. 3 Log into www.dyndns.org using your account. 4 Add a new DDNS host name. This tutorial uses the following settings as an example. • Hostname: zyxelrouter.dyndns.org • Service Type: Host with IP address • IP Address: Enter the WAN IP address that your P-870HN-51D is currently using. You can find the IP address on the P-870HN-51D’s Web Configurator Status page. Then you will need to configure the same account and host name on the P-870HN51D later. 2.5.2 Configuring DDNS on Your P-870HN-51D 1 Log into the P-870HN-51D's advanced mode. P-870HN-51D User’s Guide 39 Chapter 2 Tutorials 2 Configure the following settings in the Advanced > Dynamic DNS screen. 2a Select WWW.DynDNS.ORG for the Service Provider. 2b Type zyxelrouter.dyndns.org in the Host Name field. 2c Select interface for which the DDNS applies. 2d Enter the user name (UserName1) and password (12345). 2e Click Apply. 2.5.3 Testing the DDNS Setting Now you should be able to access the P-870HN-51D from the Internet. To test this: 1 Open a web browser on the computer (using the IP address a.b.c.d) that is connected to the Internet. 2 Type http://zyxelrouter.dyndns.org and press [Enter]. 3 The P-870HN-51D’s login page should appear. You can then log into the P-870HN51D and manage it. 2.6 Configuring Static Route for Routing to Another Network In order to extend your Intranet and control traffic flowing directions, you may connect a router to the P-870HN-51D’s LAN. The router may be used to separate two department networks. This tutorial shows how to configure a static routing rule for two network routings. 40 P-870HN-51D User’s Guide Chapter 2 Tutorials In the following figure, router R is connected to the P-870HN-51D’s LAN. R connects to two networks, N1 (192.168.1.x/24) and N2 (192.168.10.x/24). If you want to send traffic from computer A (in N1 network) to computer B (in N2 network), the traffic is sent to the P-870HN-51D’s WAN default gateway by default. In this case, B will never receive the traffic. N1 A R N2 B You need to specify a static routing rule on the P-870HN-51D to specify R as the router in charge of forwarding traffic to N2. In this case, the P-870HN-51D routes traffic from A to R and then R routes the traffic to B. N1 A R N2 B P-870HN-51D User’s Guide 41 Chapter 2 Tutorials This tutorial uses the following example IP settings: Table 2 IP Settings in this Tutorial DEVICE / COMPUTER IP ADDRESS The P-870HN-51D’s WAN 172.16.1.1 The P-870HN-51D’s LAN 192.168.1.1 A 192.168.1.34 R’s N1 192.168.1.253 R’s N2 192.168.10.2 B 192.168.10.33 To configure a static route to route traffic from N1 to N2: 1 Log into the P-870HN-51D’s Web Configurator in advanced mode. 2 Click Advanced > Static Route. 3 Click Add to add a new rule in the Static Route screen. 4 Configure the Static Route Setup screen using the following settings: 4a Type 192.168.10.0 and subnet mask 255.255.255.0 for the destination (N2). 4b Select the WAN interface to which the rule applies. This example uses the default WAN interface. 4c Select Gateway Address and type 192.168.1.253 (R’s N1 address) in the Gateway IP Address field. 4a 42 Click Apply. P-870HN-51D User’s Guide Chapter 2 Tutorials Now B should be able to receive traffic from A. You may need to additionally configure B’s firewall settings to allow specific traffic to pass through. 2.7 Configuring QoS Queue and Class Setup This section contains tutorials on how you can configure the QoS screen. Let’s say you are a team leader of a small sales branch office. You want to prioritize e-mail traffic because your task includes sending urgent updates to clients at least twice every hour. You also upload data files (such as logs and email archives) to the FTP server throughout the day. Your colleagues use the Internet for research, as well as chat applications for communicating with other branch offices. In the following figure, your Internet connection has an upstream transmission bandwidth of 10,000 kbps. For this example, you want to configure QoS so that email traffic gets the highest priority with at least 5,000 kbps. You can do the following: • Configure a queue to assign the highest priority queue (7) to e-mail traffic from the LAN interface, so that e-mail traffic would not get delayed when there is network congestion. • Note the IP address (192.168.1.23 for example) and/or MAC address (AA:FF:AA:FF:AA:FF for example) of your computer and map it to queue 7. Note: QoS is applied to traffic flowing out of the P-870HN-51D. Traffic that does not match this class is assigned a priority queue based on the internal QoS mapping table on the P-870HN-51D. QoS Example DSL 10,000 kbps Your computer IP=192.168.1.23 and/or MAC=AA:FF:AA:FF:AA:FF Email traffic: Highest priority P-870HN-51D User’s Guide A colleague’s computer Other traffic: Automatic classifier 43 Chapter 2 Tutorials 1 Click Advanced > QoS > General and check Active. Set your WAN Managed Upstream Bandwidth to 10,000 kbps (or leave this blank to have the P-870HN51D automatically determine this figure). Tutorial: Advanced > QoS 2 Go to Advanced > QoS > Queue Setup. Click Add to create a new queue. In the screen that opens, check Active and enter or select the following values: • Name: E-mail • Interface: LAN/WLAN • Priority: 4 (High) • Weight: 8 • Rate Limit: 5,000 (kbps) Tutorial: Advanced > QoS > Queue Setup 44 P-870HN-51D User’s Guide Chapter 2 Tutorials 3 Go to Advanced > QoS > Class Setup. Click Add to create a new class. Check Active and follow the settings as shown in the screen below. Tutorial: Advanced > QoS > Class Setup Class Name Give a class name to this traffic, such as E-mail in this example. To Queue Link this to an item in the Advanced > QoS > Queue Setup screen, which is the E-mail queue created in this example. From Interface This is the interface from which the traffic will be coming from. Select Local. Ether Type Select IP to identify the traffic source by its IP address or MAC address. P-870HN-51D User’s Guide 45 Chapter 2 Tutorials MAC Address Type the MAC address of your computer AA:FF:AA:FF:AA:FF. Type the MAC Mask if you know it. IP Address Type the IP address of your computer 192.168.1.23. Type the IP Subnet Mask if you know it. This maps e-mail traffic coming from port 25 to the highest priority, which you have created in the previous screen (see the IP Protocol field). This also maps your computer’s IP address and MAC address to the E-mail queue (see the Source fields). 4 Verify that the queue setup works by checking Advanced > QoS > Monitor. This shows the bandwidth alloted to e-mail traffic compared to other network traffic. Tutorial: Advanced > QoS > Monitor 46 P-870HN-51D User’s Guide CHAPTER 3 Introducing the Web Configurator 3.1 Web Configurator Overview The web configurator is an HTML-based management interface that allows easy device setup and management via Internet browser. Use Internet Explorer 6.0 and later versions or Mozilla Firefox 3.6 and later versions. The recommended screen resolution is 1024 by 768 pixels. In order to use the web configurator you need to allow: • Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in Windows XP SP (Service Pack) 2. • JavaScripts (enabled by default). • Java permissions (enabled by default). See Appendix C on page 299 if you need to make sure these functions are allowed in Internet Explorer. 3.1.1 Accessing the Web Configurator 1 Make sure your P-870HN-51D hardware is properly connected (refer to the Quick Start Guide). 2 Launch your web browser. 3 Type "https://192.168.1.1" as the URL. P-870HN-51D User’s Guide 47 Chapter 3 Introducing the Web Configurator 4 A password screen displays. Enter the default admin user name admin and default admin password 1234. The password displays in non-readable characters. If you have changed the password, enter your password and click OK. Click Cancel to revert to the default password in the password field. Figure 18 Password Screen 3.2 Web Configurator Main Screen Figure 19 Main Screen A B C 48 P-870HN-51D User’s Guide Chapter 3 Introducing the Web Configurator As illustrated above, the main screen is divided into these parts: • A - navigation panel • B - main window • C - status bar 3.2.1 Navigation Panel Use the menu items on the navigation panel to open screens to configure P870HN-51D features. The following tables describe each menu item. Table 3 Navigation Panel Summary LINK TAB Status FUNCTION This screen shows the P-870HN-51D’s general device and network status information. Use this screen to access the statistics and client list. Network WAN Layer 2 Interface Use this screen to add or remove a DSL PTM (Packet Transfer Mode) interface. Internet Connection Use this screen to configure ISP parameters, WAN IP address assignment, and other advanced properties. LAN IP Use this screen to configure LAN TCP/IP, DHCP and IP alias settings. Wireless LAN General Use this screen to configure the wireless LAN settings, WLAN authentication/security settings and MAC filtering rules. More AP Use this screen to configure multiple BSSs on the P-870HN-51D. WPS Use this screen to enable WPS (Wi-Fi Protected Setup) and view the WPS status. WPS Station Use this screen to use WPS to set up your wireless network. Advanced Setup Use this screen to configure the advanced wireless LAN settings. Port Forwarding The NAT screens are available only when you enable NAT in a WAN connection. NAT Use this screen to make your local servers visible to the outside world. Trigger Port Use this screen to change your P-870HN-51D’s port triggering settings. DMZ Host Use this screen to configure a default server which receives packets from ports that are not specified in the Port Forwarding screen. ALG Use this screen to allow SIP sessions to pass through the P870HN-51D. Incoming This screen shows a summary of the IP filtering rules, and allows you to add or remove an incoming IP filtering rule that allows incoming traffic from the WAN. Security Firewall P-870HN-51D User’s Guide 49 Chapter 3 Introducing the Web Configurator Table 3 Navigation Panel Summary LINK Certificate TAB FUNCTION Local Certificates Use this screen to view a summary list of certificates and manage certificates and certification requests. Trusted CA Use this screen to view and manage the list of the trusted CAs. Advanced Static Route IP Static Route Use this screen to configure IP static routes to tell your device about networks beyond the directly connected remote nodes. Policy Forwarding Use this screen to configure policy routing on the P-870HN-51D. RIP Use this screen to configure RIP (Routing Information Protocol) settings. QoS General Use this screen to enable QoS. Queue Setup Use this screen to configure QoS queues. Class Setup Use this screen to define a classifier. Policer Setup Use this screen to specify the committed rate and committed burst size for incoming packets. Monitor Use this screen to view QoS packets statistics. Dynamic DNS Remote MGMT This screen allows you to use a static hostname alias for a dynamic IP address. TR069 Use this screen to configure the P-870HN-51D to be managed by an ACS (Auto Configuration Server). TR064 Use this screen to enable management via TR-064 on the LAN. ServiceControl Use this screen to configure which services/protocols can access which P-870HN-51D interface. IP Address Use this screen to configure from which IP address(es) users can manage the P-870HN-51D. UPnP General Use this screen to turn UPnP on or off. Parental Control Time Restriction Use this screen to configure the days and times when the restrictions are enforced. URL Filter Use this screen to prevent users of your netowrk from viewing inappropriate web content. Interface Group Use this screen to map a port to a PVC or bridge group. Maintenance System Logs Tools 50 General Use this screen to configure your device’s name, domain name, management inactivity timeout and password. Time Setting Use this screen to change your P-870HN-51D’s time and date. View Log Use this screen to view the logs for the level that you selected. Log Settings Use this screen to change your P-870HN-51D’s log settings. Firmware Use this screen to upload firmware to your device. Configuration Use this screen to backup and restore your device’s configuration (settings) or reset the factory default settings. Restart This screen allows you to reboot the P-870HN-51D without turning the power off. P-870HN-51D User’s Guide Chapter 3 Introducing the Web Configurator Table 3 Navigation Panel Summary LINK TAB FUNCTION Diagnostic General Use this screen to test the connections to other devices. 802.1ag Use this screen to configure CFM (Connectivity Fault Management) MD (maintenance domain) and MA (maintenance association), perform connectivity tests and view test reports. 3.2.2 Main Window The main window displays information and configuration fields. It is discussed in the rest of this document. Right after you log in, the Status screen is displayed. See Chapter 4 on page 55 for more information about the Status screen. 3.2.3 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated. P-870HN-51D User’s Guide 51 Chapter 3 Introducing the Web Configurator 52 P-870HN-51D User’s Guide P ART II Technical Reference 53 54 CHAPTER 4 Status Screens 4.1 Overview Use the Status screens to look at the current status of the device, system resources and interfaces (LAN, WAN and WLAN). The Status screen also provides detailed information from DHCP and statistics from traffic. 4.2 Status Screen Click Status to open this screen. Figure 20 Status Screen P-870HN-51D User’s Guide 55 Chapter 4 Status Screens Each field is described in the following table. Table 4 Status Screen LABEL DESCRIPTION Refresh Interval Enter how often you want the P-870HN-51D to update this screen. Apply Click this to update this screen immediately. Device Information User Name This field displays the P-870HN-51D system name. It is used for identification. Click this to go to the screen where you can change it. Model Number This is the model name of your device. MAC Address This is the MAC (Media Access Control) or Ethernet address unique to your P-870HN-51D. Firmware Version This field displays the current version of the firmware inside the device. It also shows the date the firmware version was created. Click this to go to the screen where you can change it. DSL Firmware Version This field displays the current version of the device’s DSL modem code. WAN Information Mode This is the method of encapsulation used by your ISP. IP Address This field displays the current IP address of the P-870HN-51D in the WAN. IP Subnet Mask This field displays the current subnet mask in the WAN. LAN Information IP Address This field displays the current IP address of the P-870HN-51D in the LAN. Click this to go to the screen where you can change it. IP Subnet Mask This field displays the current subnet mask in the LAN. DHCP This field displays what DHCP services the P-870HN-51D is providing to the LAN. Choices are: Server - The P-870HN-51D is a DHCP server in the LAN. It assigns IP addresses to other computers in the LAN. Relay - The P-870HN-51D acts as a surrogate DHCP server and relays DHCP requests and responses between the remote server and the clients. None - The P-870HN-51D is not providing any DHCP services to the LAN. Click this to go to the screen where you can change it. WLAN Information Channel 56 This is the channel number used by the P-870HN-51D now. P-870HN-51D User’s Guide Chapter 4 Status Screens Table 4 Status Screen LABEL WPS Status DESCRIPTION This field displays the status of WPS (Wi-Fi Protected Setup). Click this to go to the screen where you can change it. AP Information ESSID This is the descriptive name used to identify the P-870HN-51D in this wireless network. Click this to go to the screen where you can change it. Status This shows the current status of the wireless network. Security This shows the level of wireless security the P-870HN-51D is using in this wireless network. System Status System Uptime This field displays how long the P-870HN-51D has been running since it last started up. The P-870HN-51D starts up when you plug it in, when you restart it (Maintenance > Tools > Restart), or when you reset it (see Section 1.6 on page 25). Current Date/Time This field displays the current date and time in the P-870HN-51D. You can change this in Maintenance > System > Time Setting. System Mode This displays whether the P-870HN-51D is functioning as a router or a bridge. CPU Usage This field displays what percentage of the P-870HN-51D’s processing ability is currently used. When this percentage is close to 100%, the P870HN-51D is running at full load, and the throughput is not going to improve anymore. If you want some applications to have more throughput, you should turn off other applications (for example, using QoS; see Chapter 14 on page 169). Memory Usage This field displays what percentage of the P-870HN-51D’s memory is currently used. Usually, this percentage should not increase much. If memory usage does get close to 100%, the P-870HN-51D is probably becoming unstable, and you should restart the device. See Section 22.4 on page 232, or turn off the device (unplug the power) for a few seconds. Interface Status Interface This column displays each interface the P-870HN-51D has. Status This field indicates whether or not the P-870HN-51D is using the interface. For the DSL interface, this field displays LinkDown (line is down) or Up (line is up or connected). For the LAN or Ethernet WAN interface, this field displays Up when the P-870HN-51D is using the interface and NoLink when the line is disconnected. For the WLAN interface, it displays Up when WLAN is enabled or Disabled when WLAN is not active. P-870HN-51D User’s Guide 57 Chapter 4 Status Screens Table 4 Status Screen LABEL DESCRIPTION Rate For the DSL interface, it displays the downstream and upstream transmission rate. For the LAN or Ethernet WAN interface, this displays the port speed and duplex setting. For the WLAN interface, it displays the maximum transmission rate. More Status WAN Service Statistics Click this link to view packet specific statistics of the WAN connection(s). See Section 4.2.1 on page 58. Route Info Click this link to view the internal routing table on the P-870HN-51D. See Section 4.2.2 on page 60. WLAN Station List Click this link to display the MAC address(es) of the wireless stations that are currently associating with the P-870HN-51D. See Section 4.2.3 on page 61. VDSL Statistics Click this to check the VDSL status and detailed performance data. LAN Statistics Click this link to view packet specific statistics on the LAN and WLAN interfaces. See Section 4.2.5 on page 66. Client List Click this link to view current DHCP client information. See Section 4.2.6 on page 66. 4.2.1 WAN Service Statistics Click Status > WLAN Service Statistics to access this screen. Use this screen to view the WAN statistics. Figure 21 Status > WAN Service Statistics 58 P-870HN-51D User’s Guide Chapter 4 Status Screens The following table describes the labels in this screen. Table 5 Status > WAN Service Statistics LABEL DESCRIPTION Interface This shows the name of the WAN interface used by this connection. A default name ipoa0, pppoa1, atmx (where x starts from 0 and is the index number of ATM layer-2 interfaces using different VPI and/or VCI values) or ptm0 indicates the DSL port. The pppx name (where x starts from 0 and is the index number of PPP connection on the P-870HN-51D) indicates a PPP connection via any one of the WAN interface. eth4 indicates the Ethernet WAN interface (the physical Ethernet WAN port). The number after the dot (.) represents the VLAN ID number assigned to traffic sent through this connection. The number after the underscore (_) represents the index number of connections through the same interface. (null) means the entry is not valid. Description This shows the descriptive name of this connection. 0 and 35 or 0 and 1 are the default VPI and VCI numbers. The last number represents the index number of connections over the same PVC or the VLAN ID number assigned to traffic sent through this connection. (null) means the entry is not valid. Received Bytes This indicates the number of bytes received on this interface. Pkts This indicates the number of transmitted packets on this interface. Errs This indicates the number of frames with errors received on this interface. Drops This indicates the number of received packets dropped on this interface. Transmitted Bytes This indicates the number of bytes transmitted on this interface. Pkts This indicates the number of transmitted packets on this interface. Errs This indicates the number of frames with errors transmitted on this interface. Drops This indicates the number of outgoing packets dropped on this interface. Refresh Interval Enter the time interval for refreshing statistics in this field. Set Interval Click this button to apply the new poll interval you entered in the Refresh Interval field. Stop Click Stop to stop refreshing statistics. P-870HN-51D User’s Guide 59 Chapter 4 Status Screens 4.2.2 Route Info Routing is based on the destination address only and the P-870HN-51D takes the shortest path to forward a packet. Click Status > Route Info to access this screen. Use this screen to view the internal routing table on the P-870HN-51D. Figure 22 Status > Route Info The following table describes the labels in this screen. Table 6 Status > Route Info LABEL DESCRIPTION Destination This indicates the destination IP address of this route. Gateway This indicates the IP address of the gateway that helps forward this route’s traffic. Subnet Mask This indicates the destination subnet mask of this route. Flag This indicates the route status. Up: The route is up. !(Reject): The route is blocked and will force a route lookup to fail. Gateway: The route uses a gateway to forward traffic. Host: The target of the route is a host. Reinstate: The route is reinstated for dynamic routing. Dynamic (redirect): The route is dynamically installed by a routing daemon or redirect Modified (redirect): The route is modified from a routing daemon or rederict. Metric 60 The metric represents the "cost of transmission". A router determines the best route for transmission by choosing a path with the lowest "cost". The smaller the number, the lower the "cost". P-870HN-51D User’s Guide Chapter 4 Status Screens Table 6 Status > Route Info (continued) LABEL DESCRIPTION Service This indicates the name of the service used to forward the route. Interface This indicates the name of the interface through which the route is forwarded. • • • • • • br0 indicates the LAN interface. ptm0 indicates the VDSL WAN interface using IPoE or in bridge mode. pppoa1 indicates the ADSL WAN interface using PPPoA. ipoa0 indicates the ADSL WAN interface using IPoA. ppp0 indicates the WAN interface using PPPoE. eth4 indicates the Ethernet WAN interface using IPoE. 4.2.3 WLAN Station List Click Status > WLAN Station List to access this screen. Use this screen to view the wireless stations that are currently associated to the P-870HN-51D. Figure 23 Status > WLAN Station List The following table describes the labels in this screen. Table 7 Status > WLAN Station List LABEL DESCRIPTION MAC This field shows the MAC (Media Access Control) address of an associated wireless station. SSID This field shows the SSID to which the wireless station is connected. Interface This field shows the wireless interface to which the wireless station is connected. Refresh Interval Enter the time interval for refreshing statistics in this field. Set Interval Click this button to apply the new poll interval you entered in the Refresh Interval field. Stop Click Stop to stop refreshing statistics. P-870HN-51D User’s Guide 61 Chapter 4 Status Screens 4.2.4 VDSL Statistics Click Status > VDSL Statistics to open the following screen. Use this screen to check VDSL status and detailed performance data. Figure 24 Status > VDSL Statistics The following table describes the labels in this screen. Table 8 Status > VDSL Statistics 62 LABEL DESCRIPTION VDSL Training Status This shows whether the DSL port is connected (Showtime); idle (Idle); not connected; is negotiating a connection with a COE device (G.994 Training); is under loop test (RUN_LD_INIT); or under channel analysis(G.922 Channel Analysis). VDSL Profile This shows the name of the VDSL profile which is applied to the VDSL port to which the P-870HN-51D is connected. Traffic Type This indicates whether the PTM interface is active (PTM Mode) or inactive (Inactive). P-870HN-51D User’s Guide Chapter 4 Status Screens Table 8 Status > VDSL Statistics (continued) LABEL DESCRIPTION VDSL Port Details These are the maximum Upstream and Downstream transfer rates for the ports that belong to this profile. Upstream traffic refers to traffic from the P-870HN-51D to the Central Organization Equipment (COE). Downstream traffic refers to traffic from the COE to the P-870HN-51D. Line Rate This indicates the maximum upstream/downstream net data rate currently attainable on this line. Actual Net Line Rate This indicates the actual upstream/downstream data transmission rate. Trellis Coding Trellis coding is a modulation scheme which allows highly efficient transmission of information over band-limited channels such as telephone lines. N/A means Trellis coding is disabled or not used on the P-870HN-51D. SNR Margin This indicates the upstream/downstream SNR margin. Actual Delay This indicates the actual upstream/downstream transmission delay (in milliseconds). Transmit Power This indicates the upstream/downstream transmission power of the line. Receive Power This indicates the upstream/downstream receiving power of the line. Actual INP This indicates the actual impulse noise protection (INP). Total Attenuation This indicates the upstream/downstream attenuation. Attainable Net Data Rate This indicates the maximum upstream/downstream net data rate currently attainable on this line. VDSL Band Status The fields in this section indicate the status for upstream bands 0, 1, 2, 3 (U0, U1, U2, U3) and downstream bands 1, 2, 3 (D1, D2, D3). Line Attenuation This indicates the line attenuation status for each upstream and downstream band. NA displays when the band is not used. Signal Attenuation This indicates the signal attenuation status for each upstream and downstream band. NA displays when the band is not used. SNR Margin This indicates the signal to noise ratio for each upstream and downstream band. NA displays when the band is not used. Transmit Power This indicates the line transmission power for each upstream and downstream band. NA displays when the band is not used. Since Link time This indicates VDSL performance information recorded since the connection is up. FEC This indicates the number of Forward Error Correction Seconds (FECs) failures since the last reset. CRC This indicates the number of CRC (Cyclic Redundant Check) error(s) since the last reset. ES This indicates the number of port endpoint errored seconds (ESs) since the last reset. SES This indicates the number of port endpoint severely errored seconds (SESs) since the last reset. P-870HN-51D User’s Guide 63 Chapter 4 Status Screens Table 8 Status > VDSL Statistics (continued) 64 LABEL DESCRIPTION UAS This indicates the number of UnAvailable Seconds (UAS) since the last reset. LOS This indicates the number of Loss of Signal (LOS) failures since the last reset. LOF This indicates the number of Loss of Framing (LOF) failures since the last reset. Latest 15 minutes time This indicates VDSL performance information recorded since the last 15 minute time segment. FEC This indicates the number of Forward Error Correction Seconds (FECs) failures since the last 15 minute time segment. CRC This indicates the number of CRC (Cyclic Redundant Check) error(s) since the last 15 minute time segment. ES This indicates the number of port endpoint errored seconds (ESs) since the last 15 minute time segment. SES This indicates the number of port endpoint severely errored seconds (SESs) since the last 15 minute time segment. UAS This indicates the number of UnAvailable Seconds (UAS) since the last 15 minute time segment. LOS This indicates the number of Loss of Signal (LOS) failures since the last 15 minute time segment. LOF This indicates the number of Loss of Framing (LOF) failures since the last 15 minute time segment. Previous 15 minutes time This indicates VDSL performance information recorded within the last 15 minute time segment. FEC This indicates the number of Forward Error Correction Seconds (FECs) failures within the last 15 minute time segment. CRC This indicates the number of CRC (Cyclic Redundant Check) error(s) within the last 15 minute time segment. ES This indicates the number of port endpoint errored seconds (ESs) within the last 15 minute time segment. SES This indicates the number of port endpoint severely errored seconds (SESs) within the last 15 minute time segment. UAS This indicates the number of UnAvailable Seconds (UAS) within the last 15 minute time segment. LOS This indicates the number of Loss of Signal (LOS) failures within the last 15 minute time segment. LOF This indicates the number of Loss of Framing (LOF) failures within the last 15 minute time segment. Latest 1 day time This indicates VDSL performance information recorded since the last 1day period. FEC This indicates the number of Forward Error Correction Seconds (FECs) failures since the last 1-day period. CRC This indicates the number of CRC (Cyclic Redundant Check) error(s) since the last 1-day period. P-870HN-51D User’s Guide Chapter 4 Status Screens Table 8 Status > VDSL Statistics (continued) LABEL DESCRIPTION ES This indicates the number of port endpoint errored seconds (ESs) since the last 1-day period. SES This indicates the number of port endpoint severely errored seconds (SESs) since the last 1-day period. UAS This indicates the number of UnAvailable Seconds (UAS) since the last 1day period. LOS This indicates the number of Loss of Signal (LOS) failures since the last 1-day period. LOF This indicates the number of Loss of Framing (LOF) failures since the last 1-day period. Previous1 day time This indicates VDSL performance information recorded in the past one day. FEC This indicates the number of Forward Error Correction Seconds (FECs) failures in the past one day. CRC This indicates the number of CRC (Cyclic Redundant Check) error(s) in the past one day. ES This indicates the number of port endpoint errored seconds (ESs) in the past one day. SES This indicates the number of port endpoint severely errored seconds (SESs) in the past one day. UAS This indicates the number of UnAvailable Seconds (UAS) in the past one day. LOS This indicates the number of Loss of Signal (LOS) failures in the past one day. LOF This indicates the number of Loss of Framing (LOF) failures in the past one day. Total time This indicates the number of packets transmitted/received through the VDSL connection since the last reset. FEC This indicates the number of Forward Error Correction Seconds (FECs) failures since the connection is up. CRC This indicates the number of CRC (Cyclic Redundant Check) error(s) since the connection is up. ES This indicates the number of port endpoint errored seconds (ESs) since the connection is up. SES This indicates the number of port endpoint severely errored seconds (SESs) since the connection is up. UAS This indicates the number of UnAvailable Seconds (UAS) since the connection is up. LOS This indicates the number of Loss of Signal (LOS) failures since the connection is up. LOF This indicates the number of Loss of Framing (LOF) failures since the connection is up. P-870HN-51D User’s Guide 65 Chapter 4 Status Screens 4.2.5 LAN Statistics Click Status > LAN Statistics to access this screen. Use this screen to view the LAN statistics. Figure 25 Status > LAN Statistics The following table describes the labels in this screen. Table 9 Status > LAN Statistics LABEL DESCRIPTION Interface This shows the LAN or WLAN interface. Received Bytes This indicates the number of bytes received on this interface. Pkts This indicates the number of transmitted packets on this interface. Errs This indicates the number of frames with errors received on this interface. Drops This indicates the number of received packets dropped on this interface. Transmitted Bytes This indicates the number of bytes transmitted on this interface. Pkts This indicates the number of transmitted packets on this interface. Errs This indicates the number of frames with errors transmitted on this interface. Drops This indicates the number of outgoing packets dropped on this interface. Refresh Interval Enter the time interval for refreshing statistics in this field. Set Interval Click this button to apply the new poll interval you entered in the Refresh Interval field. Stop Click Stop to stop refreshing statistics. 4.2.6 Client List DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server. You can configure the P-870HN-51D as a DHCP server or disable it. When configured as a server, the P-870HN-51D provides the TCP/IP configuration for the clients. If 66 P-870HN-51D User’s Guide Chapter 4 Status Screens DHCP service is disabled, you must have another DHCP server on your LAN, or else the computer must be manually configured. Click Status > Client List to open the following screen. The read-only DHCP table shows current DHCP client information (including IP Address, Host Name and MAC Address) of all network clients using the P-870HN-51D’s DHCP server. Figure 26 Status > Client List The following table describes the labels in this screen. Table 10 Status > Client List LABEL DESCRIPTION Host Name This indicates the computer host name. MAC Address Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. This indicates the MAC address of the client computer. IP Address P-870HN-51D User’s Guide This indicates the IP address assigned to this client computer. 67 Chapter 4 Status Screens 68 P-870HN-51D User’s Guide CHAPTER 5 WAN Setup 5.1 Overview This chapter discusses the P-870HN-51D’s WAN screens. Use these screens to configure your P-870HN-51D for Internet access. A WAN (Wide Area Network) connection is an outside connection to another network or the Internet. It connects your private networks, such as a LAN (Local Area Network), and other networks, so that a computer in one location can communicate with computers in other locations. Figure 27 LAN and WAN LAN WAN See Section 5.6 on page 84 for advanced technical information on WAN. 5.1.1 What You Can Do in this Chapter • The Layer 2 Interface screen lets you view, remove or add a layer-2 WAN interface (Section 5.4 on page 71). • The Internet Connection screen lets you view and configure the WAN settings on the P-870HN-51D for Internet access (Section 5.5 on page 73). P-870HN-51D User’s Guide 69 Chapter 5 WAN Setup Table 11 WAN Setup Overview LAYER-2 INTERFACE INTERNET CONNECTION CONNECTION INTERFACE MODE WAN SERVICE TYPE PTM PPPoE PPP user name and password, WAN IP address, DNS server and default gateway IPoE WAN IP address, NAT, DNS server and default gateway Bridging N/A Default Mode VLAN MUX Mode MSC Mode CONNECTION SETTINGS 5.2 What You Need to Know Encapsulation Method Encapsulation is used to include data from an upper layer protocol into a lower layer protocol. To set up a WAN connection to the Internet, you need to use the same encapsulation method used by your ISP (Internet Service Provider). If your ISP offers a dial-up Internet connection using PPPoE (PPP over Ethernet), they should also provide a username and password (and service name) for user authentication. WAN IP Address The WAN IP address is an IP address for the P-870HN-51D, which makes it accessible from an outside network. It is used by the P-870HN-51D to communicate with other devices in other networks. It can be static (fixed) or dynamically assigned by the ISP each time the P-870HN-51D tries to access the Internet. If your ISP assigns you a static WAN IP address, they should also assign you the subnet mask and DNS server IP address(es) (and a gateway IP address if you use the Ethernet or ENET ENCAP encapsulation method). PTM Packet Transfer Mode (PTM) is packet-oriented and supported by the VDSL2 standard. In PTM, packets are encapsulated directly in the High-level Data Link Control (HDLC) frames. It is designed to provide a low-overhead, transparent way of transporting packets over DSL links, as an alternative to ATM. 70 P-870HN-51D User’s Guide Chapter 5 WAN Setup 5.3 Before You Begin You need to know your Internet access settings such as encapsulation and WAN IP address. Get this information from your ISP. 5.4 The Layer 2 Interface Screen The P-870HN-51D must have a layer-2 interface to allow users to use the DSL port to access the Internet. Figure 28 Layer 2 Interface The following table describes the fields in this screen. Table 12 Layer 2 Interface LABEL DESCRIPTION Interface This is the name of the interface. Connection Mode This displays the connection mode of the layer-2 interface. QoS This displays whether QoS (Quality of Service) is enabled on the P870HN-51D. Remove Click the Remove button to delete this interface from the P-870HN51D. A window displays asking you to confirm that you want to delete the interface. Note: You cannot remove the layer-2 interface when a WAN service is associated with it. Add P-870HN-51D User’s Guide Click this button to create a new layer-2 interface. 71 Chapter 5 WAN Setup 5.4.1 Layer 2 Interface Configuration Click the Add button in the Layer 2 Interface screen to open the following screen. Use this screen to create a new layer-2 interface. At the time of writing, you can configure only one PTM layer-2 interface on the P-870HN-51D. Figure 29 Layer 2 Interface Configuration: DSL PTM WAN The following table describes the fields in this screen. Table 13 Layer 2 Interface Configuration LABEL DESCRIPTION Select Connection Mode Select Default Mode to allow only one WAN service over a single virtual circuit. Select MSC Mode to allow multiple WAN services over a single virtual circuit. Each WAN connection has its own MAC address. Select VLAN MUX Mode to allow multiplexing of multiple protocols over a single virtual circuit. You need to assign a VLAN ID and priority level to traffic through each WAN connection. All WAN connections share one MAC address. Enable Quality Of Service Select this option to activate QoS (Quality of Service) on this interface to group and prioritize traffic. Traffic is grouped according to the VLAN group. The QoS setting applies to all WAN connections over the same PVC. 72 Back Click this button to return to the previous screen without saving any changes. Apply/Save Click this button to save your changes and go back to the previous screen. P-870HN-51D User’s Guide Chapter 5 WAN Setup 5.5 The Internet Connection Screen Use this screen to change your P-870HN-51D’s WAN settings. Click Network > WAN > Internet Connection. The summary table shows you the configured WAN services (connections) on the P-870HN-51D. To use NAT, firewall or IGMP proxy in the P-870HN-51D, you need to configure a WAN connection with PPPoE or IPoE. Note: When a layer-2 interface is in VLAN MUX Mode or MSC Mode, you can configure up to eight WAN services for each interface. Figure 30 Internet Connection The following table describes the labels in this screen. Table 14 Internet Connection LABEL DESCRIPTION Interface This shows the name of the interface used by this connection. A default name ipoa0, pppoa1 or ptm0 indicates the DSL port. The pppx name (where x starts from 0 and is the index number of PPP connection on the P-870HN-51D) indicates a PPP connection. The number after the dot (.) represents the VLAN ID number assigned to traffic sent through this connection. The number after the underscore (_) represents the index number of connections through the same interface. (null) means the entry is not valid. Description This is the service name of this connection. 0 and 35 or 0 and 1 are the default VPI and VCI numbers. The last number represents the index number of connections over the same PVC or the VLAN ID number assigned to traffic sent through this connection. (null) means the entry is not valid. Type This shows the layer-2 interface type and method of encapsulation used by this connection. Rate This shows the maximum data rate (in Kbps) allowed for traffic sent through this connection. This displays N/A when there is no limit on transmission rate. P-870HN-51D User’s Guide 73 Chapter 5 WAN Setup Table 14 Internet Connection LABEL DESCRIPTION Vlan8021p This indicates the 802.1P priority level assigned to traffic sent through this connection. This displays N/A when there is no priority level assigned. VlanMuxId This indicates the VLAN ID number assigned to traffic sent through this connection. This displays N/A when there is no VLAN ID number assigned. ConnId This shows the index number of each connection. This displays N/A when the interface used by the connection is in Default Mode. IGMP This shows whether IGMP (Internet Group Multicast Protocol) is activated or not for this connection. IGMP is not available when the connection uses the bridging service. NAT This shows whether NAT is activated or not for this interface. NAT is not available when the connection uses the bridging service. Firewall This shows whether the firewall is activated or not for this connection. The firewall is not available when the connection uses the bridging service. Modify Click the Edit icon to configure the WAN connection. Click the Remove icon to delete the WAN connection. Add Click Add to create a new connection. 5.5.1 WAN Connection Configuration Click the Edit or Add button in the WAN Service screen to configure a WAN connection. 5.5.1.1 WAN Interface This screen displays when you add a new WAN connection. Figure 31 WAN Configuration: WAN Interface 74 P-870HN-51D User’s Guide Chapter 5 WAN Setup The following table describes the labels in this screen. Table 15 WAN Configuration: WAN Interface LABEL DESCRIPTION Select a layer 2 interface for this service Select a PTM interface to use the DSL port as the WAN port and use the VDSL technology for data transmission. Back Click this button to return to the previous screen. Next Click this button to continue. 5.5.1.2 Service Type Use this screen to configure how you want the P-870HN-51D to connect to the Internet. Figure 32 WAN Configuration: Service Type The following table describes the labels in this screen. Table 16 WAN Configuration: Service Type LABEL DESCRIPTION Select WAN service type Select the method of encapsulation used by your ISP. Enter Service Description P-870HN-51D User’s Guide Choices are PPP over Ethernet (PPPoE), IP over Ethernet and Bridging. Specify a name for this connection or use the automatically generated one. 75 Chapter 5 WAN Setup Table 16 WAN Configuration: Service Type LABEL DESCRIPTION Rate Limit Enter the maximum transmission rate in Kbps for traffic sent through the WAN connection. Otherwise, leave this field blank to disable the rate limit. This field is not available for an ATM connection. MTU [1-1500] Type the maximum size of each data packet, in bytes, that can move through this interface. If a larger packet arrives, the P-870HN-51D divides it into smaller fragments. Allowed values are 1 - 1500. Usually, this value is 1500. Tag VLAN ID for egress packets Select this option to add the VLAN tag (specified below) to the outgoing traffic through this connection. Enter 802.1P Priority IEEE 802.1p defines up to 8 separate traffic types by inserting a tag into a MAC-layer frame that contains bits to define class of service. This field is available when the Connect interface is in VLAN MUX mode. Type the IEEE 802.1p priority level (from 0 to 7) to add to traffic through this connection. The greater the number, the higher the priority level. This field is available when the Connect interface is in VLAN MUX mode. Enter 802.1Q VLAN ID Type the VLAN ID number (from 1 to 4094) for traffic through this connection. This field is available when the PTM interface is in VLAN MUX mode. Back Click this button to return to the previous screen. Next Click this button to continue. 5.5.1.3 WAN IP Address and DNS Server The screen differs by the encapsulation you selected in the previous screen. See Section 5.6 on page 84 for more information. 76 P-870HN-51D User’s Guide Chapter 5 WAN Setup PPPoE This screen displays when you select PPP over Ethernet (PPPoE) in the WAN Service Configuration screen. Figure 33 WAN Configuration: PPPoE The following table describes the labels in this screen. Table 17 WAN Configuration: PPPoE LABEL DESCRIPTION PPP User Name Enter the user name exactly as your ISP assigned. If assigned a name in the form user@domain where domain identifies a service name, then enter both components exactly as given. PPP Password Enter the password associated with the user name above. PPPoE Service Name Type the name of your PPPoE service here. P-870HN-51D User’s Guide 77 Chapter 5 WAN Setup Table 17 WAN Configuration: PPPoE LABEL DESCRIPTION Authentication Method The P-870HN-51D supports PAP (Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol). CHAP is more secure than PAP; however, PAP is readily available on more platforms. Use the drop-down list box to select an authentication protocol for outgoing calls. Options are: AUTO - Your P-870HN-51D accepts either CHAP or PAP when requested by this remote node. CHAP - Your P-870HN-51D accepts CHAP only. PAP - Your P-870HN-51D accepts PAP only. MSCHAP - Your P-870HN-51D accepts MSCHAP only. MS-CHAP is the Microsoft version of the CHAP. Enable NAT Select this option to enable NAT on the P-870HN-51D. You can also select the NAT Type you want the P-870HN-51D to implement. The choices are as follows: • • • • 78 Symmetric NAT (default) - Symmetric NAT maps requests from the same private IP address and port to a different public source IP address and/or port depending on the packet's destination IP address. Port Restricted Cone NAT - Restricted cone NAT maps all requests from the same private IP address and port to the same public source IP address and port. Restricted Cone NAT - Restricted cone NAT maps all requests from the same private IP address to the same public source IP address. Full Cone NAT - In full cone NAT, all requests from the same private IP address and port are mapped to the same public source IP address and port. Someone on the Internet only needs to know the mapping scheme in order to send packets to a device behind the NAT router. Dial on Demand Select this check box when you do not want the connection up all the time and specify an idle time-out in the Inactivity Timeout field. Inactivity Timeout Specify an idle time-out when you select Dial on Demand. The default setting is 0, which means the Internet session will not timeout. Use Static IPv4 Address A static IPv4 address is a fixed IP that your ISP gives you. A dynamic IP address is not fixed; the ISP assigns you a different one each time you connect to the Internet. Select this if you want to use a static IP address instead of a dynamic IP address. IPv4 Address Enter the static IP address provided by your ISP. Enable PPP Debug Mode Select this option to display PPP debugging messages on the console. P-870HN-51D User’s Guide Chapter 5 WAN Setup Table 17 WAN Configuration: PPPoE LABEL DESCRIPTION Bridge PPPoE Frames Between WAN and Local Ports Select this option to forward PPPoE packets from the WAN port to the LAN ports and from the LAN ports to the WAN port. In addition to the P-870HN-51D's built-in PPPoE client, you can select this to allow up to ten hosts on the LAN to use PPPoE client software on their computers to connect to the ISP via the P-870HN-51D. Each host can have a separate account and a public WAN IP address. This is an alternative to NAT for application where NAT is not appropriate. Clear this if you do not need to allow hosts on the LAN to use PPPoE client software on their computers to connect to the ISP. Enable IGMP Multicast Proxy Select this check box to have the P-870HN-51D act as an IGMP proxy on this connection. This allows the P-870HN-51D to get subscribing information and maintain a joined member list for each multicast group. It can reduce multicast traffic significantly. Back Click this button to return to the previous screen. Next Click this button to continue. IPoE This screen displays when you select IP over Ethernet in the WAN Service Configuration screen. Figure 34 WAN Configuration: IPoE P-870HN-51D User’s Guide 79 Chapter 5 WAN Setup The following table describes the labels in this screen. Table 18 WAN Configuration: IPoE LABEL DESCRIPTION Obtain an IP address automatically A static IP address is a fixed IP that your ISP gives you. A dynamic IP address is not fixed; the ISP assigns you a different one each time you connect to the Internet. Select this if you want to get a dynamic IP address from the ISP. Enable DHCP Option 60 Select this to identify the vendor and functionality of the P-870HN51D in DHCP requests that the P-870HN-51D sends to a DHCP server when getting a WAN IP address. Vendor Class Identifier Enable DHCP Option 61 Enter the Vendor Class Identifier (Option 60), such as the type of the hardware or firmware. Select this to identify the P-870HN-51D in DHCP requests that the P870HN-51D sends to a DHCP server when getting a WAN IP address. IAID Enter the Identity Association Identifier (IAID) of the P-870HN-51D. For example, the WAN connection index number. DUID Type Select Other to enter any string that identifies the P-870HN-51D in the DUID field. Select DUID-LL (DUID Based on Link-layer Address) to enter the P870HN-51D’s hardware address, that is the MAC address in the DUID field. Select DUID-EN (DUID Assigned by Vendor Based on Enterprise Number) to enter the vendor’s registered private enterprise number. DUID Enter the DHCP Unique Identifier (DUID) of the P-870HN-51D. Identifier Enter a unique identifier assigned by the vendor. This field is available when you select DUID-EN in the DUID Type field. Enable DHCP Option 125 Manufacturer OUI Specify the vendor’s OUI (Organization Unique Identifier). It is usually the first three bytes of the MAC address. Product Class Enter the product class of the P-870HN-51D. Model Name Enter the model name of the P-870HN-51D. Serial Number Enter the serial number of the P-870HN-51D. Use the following Static IP address 80 Select this to add vendor specific information to DHCP requests that the P-870HN-51D sends to a DHCP server when getting a WAN IP address. Select this if you have a static IP address. WAN IP Address Enter the static IP address provided by your ISP. WAN Subnet Mask Enter the subnet mask provided by your ISP. WAN gateway IP Address Enter the gateway IP address provided by your ISP. Back Click this button to return to the previous screen. Next Click this button to continue. P-870HN-51D User’s Guide Chapter 5 WAN Setup 5.5.1.4 NAT, IGMP Multicast and Firewall Activation The screen is available only when you select IP over Ethernet in the WAN Service Configuration screen. Figure 35 WAN Configuration: NAT, IGMP Multicast and Firewall Activation The following table describes the labels in this screen. Table 19 WAN Configuration: NAT, IGMP Multicast and Firewall Activation LABEL DESCRIPTION Enable NAT Select this option to enable NAT on the P-870HN-51D. You can also select the NAT Type you want the P-870HN-51D to implement. The choices are as follows: • • • • Symmetric NAT (default) - Symmetric NAT maps requests from the same private IP address and port to a different public source IP address and/or port depending on the packet's destination IP address. Port Restricted Cone NAT - Restricted cone NAT maps all requests from the same private IP address and port to the same public source IP address and port. Restricted Cone NAT - Restricted cone NAT maps all requests from the same private IP address to the same public source IP address. Full Cone NAT - In full cone NAT, all requests from the same private IP address and port are mapped to the same public source IP address and port. Someone on the Internet only needs to know the mapping scheme in order to send packets to a device behind the NAT router. Enable Firewall Select this check box to activate Firewall on this connection. Enable IGMP Multicast Proxy Select this check box to have the P-870HN-51D act as an IGMP proxy on this connection. This allows the P-870HN-51D to get subscribing information and maintain a joined member list for each multicast group. It can reduce multicast traffic significantly. Back Click this button to return to the previous screen. Next Click this button to continue. P-870HN-51D User’s Guide 81 Chapter 5 WAN Setup 5.5.1.5 Default Gateway The screen is not available when you select Bridging in the WAN Service Configuration screen. Figure 36 WAN Configuration: Default Gateway The following table describes the labels in this screen. Table 20 WAN Configuration: Default Gateway: PPPoE, PPPoA, IPoE or IPoA LABEL DESCRIPTION Selected Default Gateway Interfaces Select a WAN interface through which you want to forward the traffic. Back Click this button to return to the previous screen. Next Click this button to continue. 5.5.1.6 DNS Server The screen is not available when you select Bridging in the WAN Service Configuration screen. Figure 37 WAN Configuration: DNS Server 82 P-870HN-51D User’s Guide Chapter 5 WAN Setup The following table describes the labels in this screen. Table 21 WAN Configuration: DNS Server LABEL DESCRIPTION Obtain DNS info from a WAN interface Select this to have the P-870HN-51D get the DNS server addresses from the ISP automatically. WAN Interface selected Select a WAN interface through which you want to obtain the DNS related information. Use the following Static DNS IP address Select this to have the P-870HN-51D use the DNS server addresses you configure manually. Primary DNS server Enter the first DNS server address assigned by the ISP. Secondary DNS server Enter the second DNS server address assigned by the ISP. Back Click this button to return to the previous screen. Next Click this button to continue. 5.5.1.7 Configuration Summary This read-only screen shows the current WAN connection settings. Figure 38 WAN Configuration: Configuration Summary P-870HN-51D User’s Guide 83 Chapter 5 WAN Setup The following table describes the labels in this screen. Table 22 WAN Configuration: Configuration Summary LABEL DESCRIPTION Connection Type This is the encapsulation method used by this connection. Service Name This is the name of the service. Service Category This is the ATM traffic class. This field is blank for a PTM or Ethernet WAN conenction. IP Address This shows whether the WAN IP address is assigned by the ISP, manually configured or not configurable. Service State This shows whether this service is active or not. NAT This shows whether NAT is active or not for this connection. NAT Type This shows the type of NAT implemented for this connection. Firewall This shows whether Firewall is active or not for this connection. Quality Of Service This shows whether QoS is active or not for this connection. IGMP Multicast This shows whether IGMP multicasting is active or not for this connection. Back Click this button to return to the previous screen. Apply/Save Click this button to save your changes. 5.6 Technical Reference The following section contains additional technical information about the P-870HN51D features described in this chapter. Encapsulation Be sure to use the encapsulation method required by your ISP. The P-870HN-51D can work in bridge mode or routing mode. When the P-870HN-51D is in routing mode, it supports the following methods. IP over Ethernet IP over Ethernet (IPoE) is an alternative to PPPoE. IP packets are being delivered across an Ethernet network, without using PPP encapsulation. They are routed between the Ethernet interface and the WAN interface and then formatted so that they can be understood in a bridged environment. For instance, it encapsulates routed Ethernet frames into bridged Ethernet cells. 84 P-870HN-51D User’s Guide Chapter 5 WAN Setup PPP over Ethernet Point-to-Point Protocol over Ethernet (PPPoE) provides access control and billing functionality in a manner similar to dial-up services using PPP. PPPoE is an IETF standard (RFC 2516) specifying how a personal computer (PC) interacts with a broadband modem (DSL, cable, wireless, etc.) connection. For the service provider, PPPoE offers an access and authentication method that works with existing access control systems (for example RADIUS). One of the benefits of PPPoE is the ability to let you access one of multiple network services, a function known as dynamic service selection. This enables the service provider to easily create and offer new IP services for individuals. Operationally, PPPoE saves significant effort for both you and the ISP or carrier, as it requires no specific configuration of the broadband modem at the customer site. By implementing PPPoE directly on the P-870HN-51D (rather than individual computers), the computers on the LAN do not need PPPoE software installed, since the P-870HN-51D does that part of the task. Furthermore, with NAT, all of the LAN's computers will have access. IP Address Assignment A static IP is a fixed IP that your ISP gives you. A dynamic IP is not fixed; the ISP assigns you a different one each time. The Single User Account feature can be enabled or disabled if you have either a dynamic or static IP. However the encapsulation method assigned influences your choices for IP address and default gateway. Full Cone NAT In full cone NAT, the NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. The NAT router also maps packets coming to that external IP address and port to the internal IP address and port. In the following example, the P-870HN-51D maps the source address of all packets sent from the internal IP address 1 and port A to IP address 2 and port B on the external network. The P-870HN-51D also performs NAT on all incoming P-870HN-51D User’s Guide 85 Chapter 5 WAN Setup packets sent to IP address 2 and port B and forwards them to IP address 1, port A. Figure 39 Full Cone NAT Example 1, A 2, B Symmetric NAT The full, restricted and port restricted cone NAT types use the same mapping for an outgoing packet’s source address regardless of the destination IP address and port. In symmetric NAT, the mapping of an outgoing packet’s source address to a source address in another network is different for each different destination IP address and port. In the following example, the P-870HN-51D maps the source address IP address 1 and port A to IP address 2 and port B on the external network for packets sent to IP address 3 and port C. The P-870HN-51D uses a different mapping (IP address 2 and port M) for packets sent to IP address 4 and port D. A host on the external network (IP address 3 and port C for example) can only send packets to the internal host via the external IP address and port that the NAT router used in sending a packet to the external host’s IP address and port. So in 86 P-870HN-51D User’s Guide Chapter 5 WAN Setup the example, only 3, C is allowed to send packets to 2, B and only 4, D is allowed to send packets to 2, M. Figure 40 Symmetric NAT 3, C 2, B 4, D 1, A 2, M 4, E 5, B Introduction to VLANs A Virtual Local Area Network (VLAN) allows a physical network to be partitioned into multiple logical networks. Devices on a logical network belong to one group. A device can belong to more than one group. With VLAN, a device cannot directly talk to or hear from devices that are not in the same group(s); the traffic must first go through a router. In Multi-Tenant Unit (MTU) applications, VLAN is vital in providing isolation and security among the subscribers. When properly configured, VLAN prevents one subscriber from accessing the network resources of another on the same LAN, thus a user will not see the printers and hard disks of another user in the same building. VLAN also increases network performance by limiting broadcasts to a smaller and more manageable logical broadcast domain. In traditional switched environments, all broadcast packets go to each and every individual port. With VLAN, all broadcasts are confined to a specific broadcast domain. Introduction to IEEE 802.1Q Tagged VLAN A tagged VLAN uses an explicit tag (VLAN ID) in the MAC header to identify the VLAN membership of a frame across bridges - they are not confined to the switch on which they were created. The VLANs can be created statically by hand or dynamically through GVRP. The VLAN ID associates a frame with a specific VLAN and provides the information that switches need to process the frame across the network. A tagged frame is four bytes longer than an untagged frame and P-870HN-51D User’s Guide 87 Chapter 5 WAN Setup contains two bytes of TPID (Tag Protocol Identifier), residing within the type/ length field of the Ethernet frame) and two bytes of TCI (Tag Control Information), starts after the source address field of the Ethernet frame). The CFI (Canonical Format Indicator) is a single-bit flag, always set to zero for Ethernet switches. If a frame received at an Ethernet port has a CFI set to 1, then that frame should not be forwarded as it is to an untagged port. The remaining twelve bits define the VLAN ID, giving a possible maximum number of 4,096 VLANs. Note that user priority and VLAN ID are independent of each other. A frame with VID (VLAN Identifier) of null (0) is called a priority frame, meaning that only the priority level is significant and the default VID of the ingress port is given as the VID of the frame. Of the 4096 possible VIDs, a VID of 0 is used to identify priority frames and value 4095 (FFF) is reserved, so the maximum possible VLAN configurations are 4,094. TPID User Priority 2 Bytes 3 Bits CFI VLAN ID 1 Bit 12 Bits Multicast IP packets are transmitted in either one of two ways - Unicast (1 sender - 1 recipient) or Broadcast (1 sender - everybody on the network). Multicast delivers IP packets to a group of hosts on the network - not everybody and not just 1. Internet Group Multicast Protocol (IGMP) is a network-layer protocol used to establish membership in a Multicast group - it is not used to carry user data. IGMP version 2 (RFC 2236) is an improvement over version 1 (RFC 1112) but IGMP version 1 is still in wide use. If you would like to read more detailed information about interoperability between IGMP version 2 and version 1, please see sections 4 and 5 of RFC 2236. The class D IP address is used to identify host groups and can be in the range 224.0.0.0 to 239.255.255.255. The address 224.0.0.0 is not assigned to any group and is used by IP multicast computers. The address 224.0.0.1 is used for query messages and is assigned to the permanent group of all IP hosts (including gateways). All hosts must join the 224.0.0.1 group in order to participate in IGMP. The address 224.0.0.2 is assigned to the multicast routers group. At start up, the P-870HN-51D queries all directly connected networks to gather group membership. After that, the P-870HN-51D periodically updates this information. DNS Server Address Assignment Use Domain Name System (DNS) to map a domain name to its corresponding IP address and vice versa, for instance, the IP address of www.zyxel.com is 88 P-870HN-51D User’s Guide Chapter 5 WAN Setup 204.217.0.2. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. The P-870HN-51D can get the DNS server addresses in the following ways. 1 The ISP tells you the DNS server addresses, usually in the form of an information sheet, when you sign up. If your ISP gives you DNS server addresses, manually enter them in the DNS server fields. 2 If your ISP dynamically assigns the DNS server IP addresses (along with the P870HN-51D’s WAN IP address), set the DNS server fields to get the DNS server address from the ISP. P-870HN-51D User’s Guide 89 Chapter 5 WAN Setup 90 P-870HN-51D User’s Guide CHAPTER 6 LAN Setup 6.1 Overview A Local Area Network (LAN) is a shared communication system to which many computers are attached. A LAN is usually located in one immediate area such as a building or floor of a building. The LAN screens can help you configure a LAN DHCP server and manage IP addresses. LAN • See Section 6.4 on page 95 for more information on LANs. • See Appendix E on page 321 for more information on IP addresses and subnetting. 6.1.1 What You Can Do in this Chapter The LAN IP screen lets you set the LAN IP address and subnet mask of your ZyXEL device and configure other LAN TCP/IP settings (Section 6.3 on page 93). P-870HN-51D User’s Guide 91 Chapter 6 LAN Setup 6.2 What You Need To Know IP Address Similar to the way houses on a street share a common street name, so too do computers on a LAN share one common network number. This is known as an Internet Protocol address. Subnet Mask The subnet mask specifies the network number portion of an IP address. Your P870HN-51D will compute the subnet mask automatically based on the IP address that you entered. You don't need to change the subnet mask computed by the P870HN-51D unless you are instructed to do otherwise. DHCP DHCP (Dynamic Host Configuration Protocol) allows clients to obtain TCP/IP configuration at start-up from a server. This P-870HN-51D has a built-in DHCP server capability that assigns IP addresses and DNS servers to systems that support DHCP client capability. DHCP Relay You can also configure the P-870HN-51D to relay client DHCP requests to a DHCP server and the server’s responses back to the clients. RIP RIP (Routing Information Protocol) allows a router to exchange routing information with other routers. Multicast and IGMP Traditionally, IP packets are transmitted in one of either two ways - Unicast (1 sender - 1 recipient) or Broadcast (1 sender - everybody on the network). Multicast delivers IP packets to a group of hosts on the network - not everybody and not just 1. IGMP (Internet Group Multicast Protocol) is a network-layer protocol used to establish membership in a Multicast group - it is not used to carry user data. There are two versions 1 and 2. IGMP version 2 is an improvement over version 1 but IGMP version 1 is still in wide use. 92 P-870HN-51D User’s Guide Chapter 6 LAN Setup DNS DNS (Domain Name System) maps a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. The DNS server addresses you enter when you set up DHCP are passed to the client machines along with the assigned IP address and subnet mask. 6.3 The LAN IP Screen Click Network > LAN to open the IP screen. See Section 6.4 on page 95 for background information. Use this screen to set the Local Area Network IP address and subnet mask of your P-870HN-51D. Figure 41 LAN > IP P-870HN-51D User’s Guide 93 Chapter 6 LAN Setup The following table describes the fields in this screen. Table 23 LAN > IP LABEL DESCRIPTION LAN TCP/IP Group Name Select the interface group for which you want to configure the LAN TCP/IP settings. See Chapter 19 on page 213 for how to create a new interface group. IP Address Enter the LAN IP address you want to assign to your P-870HN-51D in dotted decimal notation, for example, 192.168.1.1 (factory default). IP Subnet Mask Type the subnet mask of your network in dotted decimal notation, for example 255.255.255.0 (factory default). DHCP Setup Enable DHCP Select this to have the P-870HN-51D act as a DHCP server or DHCP relay agent. Otherwise, deselect this to not have the P-870HN-51D provide any DHCP services. The DHCP server will be disabled. DHCP Server Select this option to have the P-870HN-51D assign IP addresses and provide subnet mask, gateway, and DNS server information to the network. The P-870HN-51D is the DHCP server for the network. When the P-870HN-51D acts as a DHCP server, the following items need to be set: IP Pool Starting Address This field specifies the first of the contiguous addresses in the IP address pool. Pool Size This field specifies the size, or count of the IP address pool. DHCP Relay Select this option to have the P-870HN-51D forward DHCP request to the DHCP server. Relay Server If you select DHCP Relay, enter the IP address of the DHCP server. DNS Servers Assigned by DHCP Server Obtain DNS info from a WAN interface When a LAN client sends a DNS query to the P-870HN-51D, the P870HN-51D forwards the query to the system DNS server configured in the WAN interface you select. If you do not configure DNS servers on the selected WAN inteface, the P-870HN-51D uses the LAN IP address and tells the DHCP clients on the LAN that itself is the DNS server. Use the following Static DNS IP address First DNS Server Enter the first DNS (Domain Name System) server IP address the P870HN-51D passes to the DHCP clients. Second DNS Server Enter the second DNS (Domain Name System) server IP address the P-870HN-51D passes to the DHCP clients. IGMP Snooping Enable IGMP Snooping Standard Mode 94 Select this option to enable IGMP snooping. This allows the P-870HN51D to passively learn multicast group. Select this to have the P-870HN-51D forward multicast packets to a port that joins the multicast group and broadcast unknown multicast packets from the WAN to all LAN ports. P-870HN-51D User’s Guide Chapter 6 LAN Setup Table 23 LAN > IP LABEL DESCRIPTION Blocking Mode Select this to have the P-870HN-51D block all unknown multicast packets from the WAN. Enable IP Alias Select the check box to configure another LAN network for the P870HN-51D. IP Address Enter the IP address of your P-870HN-51D in dotted decimal notation. IP Subnet Mask Type the subnet mask of your network in dotted decimal notation, for example 255.255.255.0 (factory default). Apply Click Apply to save your changes back to the P-870HN-51D. 6.4 Technical Reference The following section contains additional technical information about the P-870HN51D features described in this chapter. LANs, WANs and the ZyXEL Device The actual physical connection determines whether the P-870HN-51D ports are LAN or WAN ports. There are two separate IP networks, one inside the LAN network and the other outside the WAN network as shown next. Figure 42 LAN and WAN IP Addresses LAN WAN DHCP Setup DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server. You can configure the P-870HN-51D as a DHCP server or disable it. When configured as a server, the P-870HN-51D provides the TCP/IP configuration for the clients. If you turn DHCP service off, you must have another DHCP server on your LAN, or else the computer must be manually configured. P-870HN-51D User’s Guide 95 Chapter 6 LAN Setup IP Pool Setup The P-870HN-51D is pre-configured with a pool of IP addresses for the DHCP clients (DHCP Pool). See the product specifications in the appendices. Do not assign static IP addresses from the DHCP pool to your LAN computers. LAN TCP/IP The P-870HN-51D has built-in DHCP server capability that assigns IP addresses and DNS servers to systems that support DHCP client capability. IP Address and Subnet Mask Similar to the way houses on a street share a common street name, so too do computers on a LAN share one common network number. Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask. If the ISP did not explicitly give you an IP network number, then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established. If this is the case, it is recommended that you select a network number from 192.168.0.0 to 192.168.255.0 and you must enable the Network Address Translation (NAT) feature of the P-870HN-51D. The Internet Assigned Number Authority (IANA) reserved this block of addresses specifically for private use; please do not use any other number unless you are told otherwise. Let's say you select 192.168.1.0 as the network number; which covers 254 individual addresses, from 192.168.1.1 to 192.168.1.254 (zero and 255 are reserved). In other words, the first three numbers specify the network number while the last number identifies an individual computer on that network. Once you have decided on the network number, pick an IP address that is easy to remember, for instance, 192.168.1.1, for your P-870HN-51D, but make sure that no other device on your network is using that IP address. The subnet mask specifies the network number portion of an IP address. Your P870HN-51D will compute the subnet mask automatically based on the IP address that you entered. You don't need to change the subnet mask computed by the P870HN-51D unless you are instructed to do otherwise. Private IP Addresses Every machine on the Internet must have a unique address. If your networks are isolated from the Internet, for example, only between your two branch offices, you can assign any IP addresses to the hosts without problems. However, the Internet 96 P-870HN-51D User’s Guide Chapter 6 LAN Setup Assigned Numbers Authority (IANA) has reserved the following three blocks of IP addresses specifically for private networks: • 10.0.0.0 • 172.16.0.0 — 10.255.255.255 — 172.31.255.255 • 192.168.0.0 — 192.168.255.255 You can obtain your IP address from the IANA, from an ISP or it can be assigned from a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses. Note: Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, “Address Allocation for Private Internets” and RFC 1466, “Guidelines for Management of IP Address Space”. Multicast Traditionally, IP packets are transmitted in one of either two ways - Unicast (1 sender - 1 recipient) or Broadcast (1 sender - everybody on the network). Multicast delivers IP packets to a group of hosts on the network - not everybody and not just 1. IGMP (Internet Group Multicast Protocol) is a network-layer protocol used to establish membership in a Multicast group - it is not used to carry user data. IGMP version 2 (RFC 2236) is an improvement over version 1 (RFC 1112) but IGMP version 1 is still in wide use. If you would like to read more detailed information about interoperability between IGMP version 2 and version 1, please see sections 4 and 5 of RFC 2236. The class D IP address is used to identify host groups and can be in the range 224.0.0.0 to 239.255.255.255. The address 224.0.0.0 is not assigned to any group and is used by IP multicast computers. The address 224.0.0.1 is used for query messages and is assigned to the permanent group of all IP hosts (including gateways). All hosts must join the 224.0.0.1 group in order to participate in IGMP. The address 224.0.0.2 is assigned to the multicast routers group. The P-870HN-51D supports both IGMP version 1 (IGMP-v1) and IGMP version 2 (IGMP-v2). At start up, the P-870HN-51D queries all directly connected networks to gather group membership. After that, the P-870HN-51D periodically updates this information. IP multicasting can be enabled/disabled on the P-870HN-51D LAN and/or WAN interfaces in the web configurator (LAN; WAN). Select None to disable IP multicasting on these interfaces. P-870HN-51D User’s Guide 97 Chapter 6 LAN Setup IP Alias IP alias allows you to partition a physical network into different logical networks over the same Ethernet interface. The P-870HN-51D supports three logical LAN interfaces via its single physical Ethernet interface with the P-870HN-51D itself as the gateway for each LAN network. When you use IP alias, you can also configure firewall rules to control access between the LAN's logical networks (subnets). Note: Make sure that the subnets of the logical networks do not overlap. The following figure shows a LAN divided into subnets A and B. Figure 43 Physical Network & Partitioned Logical Networks A: 192.168.1.1 - 192.168.1.24 Ethernet Interface B: 192.168.2.1 - 192.168.2.24 98 P-870HN-51D User’s Guide CHAPTER 7 Wireless LAN 7.1 Overview This chapter describes how to perform tasks related to setting up and optimizing your wireless network, including the following. • Turning the wireless connection on or off. • Configuring a name, wireless channel and security for the network. • Using WiFi Protected Setup (WPS) to configure your wireless network. • Using a MAC (Media Access Control) address filter to restrict access to the wireless network. See Chapter 2 on page 27 for a tutorial showing how to set up your wireless connection in an example scenario. See Section 7.9 on page 117 for advanced technical information on wireless networks. 7.1.1 What You Can Do in this Chapter This chapter describes the P-870HN-51D’s Network > Wireless LAN screens. Use these screens to set up your P-870HN-51D’s wireless connection. • The General screen lets you turn the wireless connection on or off, set up wireless security and make other basic configuration changes (Section 7.4 on page 102). You can also configure the MAC filter to allow or block access to the P-870HN-51D based on the MAC addresses of the wireless stations. • The More AP screen lets you set up multiple wireless networks on your P870HN-51D (Section 7.5 on page 112). • Use the WPS screen and the WPS Station screen to use WiFi Protected Setup (WPS). WPS lets you set up a secure network quickly, when connecting to other WPS-enabled devices. Use the WPS screen (see Section 7.6 on page 113) to enable or disable WPS, generate a security PIN (Personal Identification Number) and see information about the P-870HN-51D’s WPS status. Use the WPS Station (see Section 7.7 on page 115) screen to set up WPS by pressing a button or using a PIN. P-870HN-51D User’s Guide 99 Chapter 7 Wireless LAN • The Advanced Setup screen lets you change the wireless mode, and make other advanced wireless configuration changes (Section 7.8 on page 116). You don’t necessarily need to use all these screens to set up your wireless connection. For example, you may just want to set up a network name, a wireless radio channel and some security in the General screen. 7.2 What You Need to Know Wireless Basics “Wireless” is essentially radio communication. In the same way that walkie-talkie radios send and receive information over the airwaves, wireless networking devices exchange information with one another. A wireless networking device is just like a radio that lets your computer exchange information with radios attached to other computers. Like walkie-talkies, most wireless networking devices operate at radio frequency bands that are open to the public and do not require a license to use. However, wireless networking is different from that of most traditional radio communications in that there a number of wireless networking standards available with different methods of data encryption. Wireless Network Construction Wireless networks consist of wireless clients, access points and bridges. • A wireless client is a radio connected to a user’s computer. • An access point is a radio with a wired connection to a network, which can connect with numerous wireless clients and let them access the network. • A bridge is a radio that relays communications between access points and wireless clients, extending a network’s range. Traditionally, a wireless network operates in one of two ways. • An “infrastructure” type of network has one or more access points and one or more wireless clients. The wireless clients connect to the access points. • An “ad-hoc” type of network is one in which there is no access point. Wireless clients connect to one another in order to exchange information. Network Names Each network must have a name, referred to as the SSID - “Service Set IDentifier”. The “service set” is the network, so the “service set identifier” is the network’s name. This helps you identify your wireless network when wireless networks’ coverage areas overlap and you have a variety of networks to choose from. 100 P-870HN-51D User’s Guide Chapter 7 Wireless LAN Radio Channels In the radio spectrum, there are certain frequency bands allocated for unlicensed, civilian use. For the purposes of wireless networking, these bands are divided into numerous channels. This allows a variety of networks to exist in the same place without interfering with one another. When you create a network, you must select a channel to use. Since the available unlicensed spectrum varies from one country to another, the number of available channels also varies. Wireless Security By their nature, radio communications are simple to intercept. For wireless data networks, this means that anyone within range of a wireless network without security can not only read the data passing over the airwaves, but also join the network. Once an unauthorized person has access to the network she/he can either steal information or introduce malware (malicious software) intended to compromise the network. For these reasons, a variety of security systems have been developed to ensure that only authorized people can use a wireless data network, or understand the data carried on it. These security standards do two things. First, they authenticate. This means that only people presenting the right credentials (often a username and password, or a “key” phrase) can access the network. Second, they encrypt. This means that the information sent over the air is encoded. Only people with the code key can understand the information, and only people who have been authenticated are given the code key. These security standards vary in effectiveness. Some can be broken, such as the old Wired Equivalent Protocol (WEP). Using WEP is better than using no security at all, but it will not keep a determined attacker out. Other security standards are secure in themselves but can be broken if a user does not use them properly. For example, the WPA-PSK security standard is perfectly secure if you use a long key which is difficult for an attacker’s software to guess - for example, a twenty-letter long string of apparently random numbers and letters - but it is not very secure if you use a short key which is very easy to guess. Because of the damage that can be done by a malicious attacker, it’s not just people who have sensitive information on their network who should use security. Everybody who uses any wireless network should ensure that effective security is in place. A good way to come up with effective security keys, passwords and so on is to use obscure information that you personally will easily remember, and to enter it in a way that appears random and does not include real words. For example, if your mother owns a 1970 Dodge Challenger and her favorite movie is Vanishing Point P-870HN-51D User’s Guide 101 Chapter 7 Wireless LAN (which you know was made in 1971) you could use “70dodchal71vanpoi” as your security key. Signal Problems Because wireless networks are radio networks, their signals are subject to limitations of distance, interference and absorption. Problems with distance occur when the two radios are too far apart. Problems with interference occur when other radio waves interrupt the data signal. Interference may come from other radio transmissions, such as military or air traffic control communications, or from machines that are coincidental emitters such as electric motors or microwaves. Problems with absorption occur when physical objects (such as thick walls) are between the two radios, muffling the signal. 7.3 Before You Begin Before you start using these screens, ask yourself the following questions. See Section 7.2 on page 100 if some of the terms used here do not make sense to you. • What wireless standards do the other wireless devices support (IEEE 802.11g, for example)? What is the most appropriate standard to use? • What security options do the other wireless devices support (WPA-PSK, for example)? What is the best one to use? • Do the other wireless devices support WPS (Wi-Fi Protected Setup)? If so, you can set up a well-secured network very easily. Even if some of your devices support WPS and some do not, you can use WPS to set up your network and then add the non-WPS devices manually, although this is somewhat more complicated to do. • What advanced options do you want to configure, if any? If you want to configure advanced options, ensure that you know precisely what you want to do. If you do not want to configure advanced options, leave them alone. 7.4 The General Screen Note: If you are configuring the P-870HN-51D from a computer connected to the wireless LAN and you change the P-870HN-51D’s SSID or security settings, you will lose your wireless connection when you press Apply to confirm. You must then change the wireless settings of your computer to match the P870HN-51D’s new settings. 102 P-870HN-51D User’s Guide Chapter 7 Wireless LAN Click Network > Wireless LAN to open the General screen. Figure 44 Network > Wireless LAN > General The following table describes the labels in this screen. Table 24 Network > Wireless LAN > General LABEL DESCRIPTION Active Wireless LAN Click the check box to activate wireless LAN. Channel Selection Set the operating frequency/channel depending on your particular region. P-870HN-51D User’s Guide Select a channel or use Auto to have the P-870HN-51D automatically determine a channel to use. If you are having problems with wireless interference, changing the channel may help. Try to use a channel that is as many channels away from any channels used by neighboring APs as possible. The channel number which the P-870HN-51D is currently using then displays next to this field. 103 Chapter 7 Wireless LAN Table 24 Network > Wireless LAN > General LABEL DESCRIPTION Bandwidth Select whether the P-870HN-51D uses a wireless channel width of 20MHz or 40MHz. A standard 20MHz channel offers transfer speeds of up to 150Mbps whereas a 40MHz channel uses two standard channels and offers speeds of up to 300 Mbps. 40MHz (channel bonding or dual channel) bonds two adjacent radio channels to increase throughput. The wireless clients must also support 40 MHz. It is often better to use the 20 MHz setting in a location where the environment hinders the wireless signal. Select 20MHz if you want to lessen radio interference with other wireless devices in your neighborhood or the wireless clients do not support channel bonding. This field is available only when you set the 802.11 Mode to 802.11n Only or 802.11b/g/n Mixed in the Advanced Setup screen. Network Name (SSID) The SSID (Service Set IDentity) identifies the service set with which a wireless device is associated. Wireless devices associating to the access point (AP) must have the same SSID. Enter a descriptive name (up to 32 printable 7-bit ASCII characters) for the wireless LAN. Note: If you are configuring the P-870HN-51D from a computer connected to the wireless LAN and you change the P-870HN51D’s SSID or wireless security settings, you will lose your wireless connection when you press Apply to confirm. You must then change the wireless settings of your computer to match the P-870HN-51D’s new settings. Hide Network Name (SSID) Select this check box to hide the SSID in the outgoing beacon frame so a station cannot obtain the SSID through scanning using a site survey tool. BSSID This shows the MAC address of the wireless interface on the P-870HN-51D when wireless LAN is enabled. Security Mode See the following sections for more details about this field. MAC Filter Click this button to go to the MAC Filter screen to configure whether the wireless devices with the MAC addresses listed are allowed or denied to access the P-870HN-51D using this SSID. Apply Click this to save your changes back to the P-870HN-51D. Reset Click this to reload the previous configuration for this screen. 7.4.1 No Security Select No Security to allow wireless devices to communicate with the access points without any data encryption or authentication. 104 P-870HN-51D User’s Guide Chapter 7 Wireless LAN Note: If you do not enable any wireless security on your P-870HN-51D, your network is accessible to any wireless networking device that is within range. Figure 45 Wireless LAN > General: No Security The following table describes the labels in this screen. Table 25 Wireless LAN > General: No Security LABEL DESCRIPTION Security Mode Choose No Security from the drop-down list box. P-870HN-51D User’s Guide 105 Chapter 7 Wireless LAN 7.4.2 WEP Encryption In order to configure and enable WEP encryption; click Network > Wireless LAN to display the General screen. Select WEP from the Security Mode list. Figure 46 Wireless LAN > General: Static WEP Encryption The following table describes the wireless LAN security labels in this screen. Table 26 Network > Wireless LAN > General: Static WEP Encryption 106 LABEL DESCRIPTION Security Mode Choose WEP from the drop-down list box. P-870HN-51D User’s Guide Chapter 7 Wireless LAN Table 26 Network > Wireless LAN > General: Static WEP Encryption LABEL DESCRIPTION WEP Encryption WEP (Wired Equivalent Privacy) provides data encryption to prevent unauthorized wireless stations from accessing data transmitted over the wireless network. Select 64-bit or 128-bit to enable data encryption. Key 1 to Key 4 The WEP key is used to secure your data from eavesdropping by unauthorized wireless users. Both the P-870HN-51D and the wireless stations must use the same WEP key for data transmission. Only one key can be activated at any one time. Select a default key to use for data encryption. If you chose 64-bit in the WEP Encryption field, then enter any 5 characters (ASCII string) or 10 hexadecimal characters ("0-9", "A-F") preceded by 0x for each key. If you chose 128-bit in the WEP Encryption field, then enter 13 characters (ASCII string) or 26 hexadecimal characters ("0-9", "A-F") preceded by 0x for each key. 7.4.3 WPA(2)-PSK In order to configure and enable WPA(2)-PSK authentication; click Network > Wireless LAN to display the General screen. Select WPA-PSK or WPA2-PSK from the Security Mode list. Figure 47 Wireless LAN > General: WPA(2)-PSK P-870HN-51D User’s Guide 107 Chapter 7 Wireless LAN The following table describes the wireless LAN security labels in this screen. Table 27 Wireless LAN > General: WPA(2)-PSK LABEL DESCRIPTION Auto Generate Key This field is only available for WPA-PSK and WPA2-PSK. Select this option to have the P-870HN-51D automatically generate an SSID and pre-shared key. The SSID and Pre-Shared Key fields will not be configurable when you select this option. Security Mode Choose WPA-PSK or WPA2-PSK from the drop-down list box. Active Compatible This field is only available for WPA2-PSK. Select this if you want the P870HN-51D to support WPA-PSK and WPA2-PSK simultaneously. Encryption Select the encryption type (TKIP, AES or TKIP+AES) for data encryption. Select TKIP if your wireless clients can all use TKIP. Select AES if your wireless clients can all use AES. Select TKIP+AES to allow the wireless clients to use either TKIP or AES. Pre-Shared Key The encryption mechanisms used for WPA(2) and WPA(2)-PSK are the same. The only difference between the two is that WPA(2)-PSK uses a simple common password, instead of user-specific credentials. Type a pre-shared key from 8 to 63 case-sensitive ASCII characters (including spaces and symbols). Group Key Update Timer The Group Key Update Timer is the rate at which the AP sends a new group key out to all clients. ReKey Method Select Time to change encryption keys automatically using the time interval specified in the Group Key Update Timer field. If no value is entered in the said field, this feature is disabled. Select None if you do not want to use this feature. 7.4.4 WPA(2) Authentication Use this screen to configure and enable WPA or WPA2 authentication; click the Wireless LAN link under Network to display the General screen. Select WPA or WPA2 from the Security Mode list. Note: WPA or WPA2 is not available if you enable WPS before you configure WPA or WPA2 in the Wireless LAN > General screen. 108 P-870HN-51D User’s Guide Chapter 7 Wireless LAN Note: If you select WPA or WPA2 in the Wireless LAN > General screen, the WDS and WPS features are not available on the P-870HN-51D. Figure 48 Wireless LAN > General: WPA(2) The following table describes the wireless LAN security labels in this screen. Table 28 Wireless LAN > General: WPA(2) LABEL DESCRIPTION Security Mode Choose WPA or WPA2 from the drop-down list box. Active Compatible This field is only available for WPA2. Select this if you want the P870HN-51D to support WPA and WPA2 simultaneously. Encryption Select the encryption type (TKIP, AES or TKIP+AES) for data encryption. Select TKIP if your wireless clients can all use TKIP. Select AES if your wireless clients can all use AES. Select TKIP+AES to allow the wireless clients to use either TKIP or AES. Group Key Update Timer P-870HN-51D User’s Guide The Group Key Update Timer is the rate at which the RADIUS server sends a new group key out to all clients. 109 Chapter 7 Wireless LAN Table 28 Wireless LAN > General: WPA(2) LABEL DESCRIPTION ReKey Method Select Time to change encryption keys automatically using the time interval specified in the Group Key Update Timer field. If no value is entered in the said field, this feature is disabled. Select None if you do not want to use this feature. Authentication Server IP Address Enter the IP address of the external authentication server in dotted decimal notation. Port Number Enter the port number of the external authentication server. The default port number is 1812. You need not change this value unless your network administrator instructs you to do so with additional information. Shared Secret Enter a password (up to 31 alphanumeric characters) as the key to be shared between the external authentication server and the P-870HN51D. The key must be the same on the external authentication server and your P-870HN-51D. The key is not sent over the network. 7.4.5 MAC Filter This screen allows you to configure the P-870HN-51D to give exclusive access to specific devices (Allow) or exclude specific devices from accessing the P-870HN51D (Deny). Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. You need to know the MAC addresses of the devices to configure this screen. Use this screen to change your P-870HN-51D’s MAC filter settings. Click the Edit button in the Wireless LAN > General screen. The following screen displays. Figure 49 Wireless LAN > MAC Filter 110 P-870HN-51D User’s Guide Chapter 7 Wireless LAN The following table describes the labels in this screen. Table 29 Wireless LAN > MAC Filter LABEL MAC Restrict Mode DESCRIPTION Define the filter action for the list of MAC addresses in the table below. Select Disabled to turn off MAC address filtering. Select Allow to permit access to the P-870HN-51D, MAC addresses not listed will be denied access to the P-870HN-51D. Select Deny to block access to the P-870HN-51D, MAC addresses not listed will be allowed to access the P-870HN-51D # This is the index number of the MAC address. MAC Address This is the MAC addresses of the wireless devices that are allowed or denied access to the P-870HN-51D. Modify Click the Remove icon to delete the entry. Back Click this to return to the previous screen without saving changes. Add Click this to create a new MAC filtering rule. 7.4.6 Adding a New MAC Filtering Rule Click the Add button in the MAC Filter screen. The following screen displays. Figure 50 Wireless LAN > MAC Filter > Add The following table describes the labels in this screen. Table 30 Wireless LAN > MAC Filter > Add LABEL DESCRIPTION MAC Address Enter the MAC addresses of the wireless devices that are allowed or denied access to the P-870HN-51D in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Back Click this to return to the previous screen without saving changes. Apply Click this to save your changes and go back to the previous screen. P-870HN-51D User’s Guide 111 Chapter 7 Wireless LAN 7.5 The More AP Screen This screen allows you to enable and configure multiple wireless networks on the P-870HN-51D. Click Network > Wireless LAN > More AP. The following screen displays. Figure 51 Network > Wireless LAN > More AP The following table describes the labels in this screen. Table 31 Network > Wireless LAN > More AP LABEL DESCRIPTION # This is the index number of each SSID profile. Active Select the check box to activate an SSID profile. SSID An SSID profile is the set of parameters relating to one of the P-870HN51D’s BSSs. The SSID (Service Set IDentifier) identifies the Service Set with which a wireless device is associated. This field displays the name of the wireless profile on the network. When a wireless client scans for an AP to associate with, this is the name that is broadcast and seen in the wireless client utility. 112 Security This field indicates the security mode of the SSID profile. Modify Click the Edit icon to configure the SSID profile. Apply Click Apply to save your changes back to the P-870HN-51D. Reset Click Reset to reload the previous configuration for this screen. P-870HN-51D User’s Guide Chapter 7 Wireless LAN 7.5.1 More AP Edit Use this screen to edit an SSID profile. Click the Edit icon next to an SSID in the More AP screen. The following screen displays. Figure 52 Network > Wireless LAN > More AP: Edit See Section 7.4 on page 102 for more details about the fields in this screen. 7.6 The WPS Screen Use this screen to configure WiFi Protected Setup (WPS) on your P-870HN-51D. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Set up each WPS connection between two devices. Both devices must support WPS. P-870HN-51D User’s Guide 113 Chapter 7 Wireless LAN Click Network > Wireless LAN >WPS. The following screen displays. Figure 53 Network > Wireless LAN > WPS The following table describes the labels in this screen. Table 32 Network > Wireless LAN > WPS LABEL DESCRIPTION WPS Setup Enable WPS Select the check box to activate WPS on the P-870HN-51D. PIN Number This shows the PIN (Personal Identification Number) of the P-870HN51D. Enter this PIN in the configuration utility of the device you want to connect to using WPS. The PIN is not necessary when you use WPS push-button method. Generate WPS Status Click this button to have the P-870HN-51D create a new PIN. This displays Configured when the P-870HN-51D has connected to a wireless network using WPS or Enable WPS is selected and wireless or wireless security settings have been changed. The current wireless and wireless security settings also appear in the screen. This displays Unconfigured if WPS is disabled and there is no wireless or wireless security changes on the P-870HN-51D or you click Release_Configuration to remove the configured wireless and wireless security settings. Release_Co nfiguration This button is available when the WPS status is Configured but not configurable if you disable WPS. Click this button to remove all configured wireless and wireless security settings for WPS connections on the P-870HN-51D. Apply 114 Click Apply to save your changes back to the P-870HN-51D. P-870HN-51D User’s Guide Chapter 7 Wireless LAN 7.7 The WPS Station Screen Use this screen to set up a WPS wireless network using either Push Button Configuration (PBC) or PIN Configuration. Note: If you select No Security in the Wireless LAN > General screen and click Push Button in the WPS Station screen, the P-870HN-51D automatically changes to use WPA-PSK/WPA2-PSK mixed mode and generates a preshared key. Click Network > Wireless LAN > WPS Station. The following screen displays. Figure 54 Network > Wireless LAN > WPS Station The following table describes the labels in this screen. Table 33 Network > Wireless LAN > WPS Station LABEL DESCRIPTION Push Button Click this button to add another WPS-enabled wireless device (within wireless range of the P-870HN-51D) to your wireless network. This button may either be a physical button on the outside of device, or a menu button similar to the Push Button on this screen. Note: You must press the other wireless device’s WPS button within two minutes of pressing this button. Or input station's PIN number Enter the PIN of the device that you are setting up a WPS connection with and click Start to authenticate and add the wireless device to your wireless network. You can find the PIN either on the outside of the device, or by checking the device’s settings. Note: You must also activate WPS on that device within two minutes to have it present its PIN to the P-870HN-51D. P-870HN-51D User’s Guide 115 Chapter 7 Wireless LAN 7.8 The Advanced Setup Screen To configure advanced wireless settings, click Network > Wireless LAN > Advanced Setup. The screen appears as shown. Figure 55 Wireless LAN > Advanced Setup The following table describes the labels in this screen. Table 34 Wireless LAN > Advanced Setup LABEL DESCRIPTION 802.11 Mode Select 802.11b Only to only allow IEEE 802.11b compliant WLAN devices to associate with the P-870HN-51D. Select 802.11g Only to allow IEEE 802.11g compliant WLAN devices to associate with the P-870HN-51D. IEEE 802.11b compliant WLAN devices can associate with the P-870HN-51D only when they use the short premble type. Select 802.11n Only to only allow IEEE 802.11n compliant WLAN devices to associate with the P-870HN-51D. This can increase transmission rates, although IEEE 802.11b or IEEE 802.11g clients will not be able to connect to the P-870HN-51D. Select 802.11b/g Mixed to allow either IEEE 802.11b or IEEE 802.11g compliant WLAN devices to associate with the P-870HN-51D. The P870HN-51D adjusts the transmission rate automatically according to the wireless standard supported by the wireless devices. Select 802.11 b/g/n mixed mode to allow both IEEE802.11b, IEEE802.11g and IEEE802.11n compliant WLAN devices to associate with the P-870HN-51D. The transmission rate of your P-870HN-51D might be reduced. 116 RTS/CTS Threshold Enter a value between 0 and 2432. Fragmentation Threshold This is the maximum data fragment size that can be sent. Enter a value between 256 and 2432. P-870HN-51D User’s Guide Chapter 7 Wireless LAN Table 34 Wireless LAN > Advanced Setup LABEL DESCRIPTION Number of Wireless Stations Allowed Specify the maximum number (from 1 to 64) of the wireless stations that may connect to the P-870HN-51D. Output Power Set the output power of the P-870HN-51D. If there is a high density of APs in an area, decrease the output power to reduce interference with other APs. Select one of the following 20%, 40%, 60%, 80% or 100%. 802.11 Protection Enabling this feature can help prevent collisions in mixed-mode networks (networks with both IEEE 802.11b and IEEE 802.11g traffic). Select Auto to have the wireless devices transmit data after a RTS/CTS handshake. This helps improve IEEE 802.11g performance. Select Off to disable 802.11 protection. The transmission rate of your P870HN-51D might be reduced in a mixed-mode network. This field displays Off and is not configurable when you set 802.11 Mode to 802.11b Only. Preamble Select a preamble type from the drop-down list menu. Choices are Long or Short. The default setting is Long. See the appendix for more information. This field is not configurable and the P-870HN-51D uses Short when you set 802.11 Mode to 802.11g Only or 802.11n Only. Apply Click this to save your changes back to the P-870HN-51D. Reset Click this to reload the previous configuration for this screen. 7.9 Technical Reference This section discusses wireless LANs in depth. For more information, see the appendix. P-870HN-51D User’s Guide 117 Chapter 7 Wireless LAN 7.9.1 Wireless Network Overview The following figure provides an example of a wireless network. Figure 56 Example of a Wireless Network AP A B The wireless network is the part in the blue circle. In this wireless network, devices A and B use the access point (AP) to interact with the other devices (such as the printer) or with the Internet. Your P-870HN-51D is the AP. Every wireless network must follow these basic guidelines. • Every device in the same wireless network must use the same SSID. The SSID is the name of the wireless network. It stands for Service Set IDentity. • If two wireless networks overlap, they should use a different channel. Like radio stations or television channels, each wireless network uses a specific channel, or frequency, to send and receive information. • Every device in the same wireless network must use security compatible with the AP. Security stops unauthorized devices from using the wireless network. It can also protect the information that is sent in the wireless network. 118 P-870HN-51D User’s Guide Chapter 7 Wireless LAN 7.9.2 Additional Wireless Terms The following table describes some wireless network terms and acronyms used in the P-870HN-51D’s Web Configurator. Table 35 Additional Wireless Terms TERM DESCRIPTION RTS/CTS Threshold In a wireless network which covers a large area, wireless devices are sometimes not aware of each other’s presence. This may cause them to send information to the AP at the same time and result in information colliding and not getting through. By setting this value lower than the default value, the wireless devices must sometimes get permission to send information to the P-870HN-51D. The lower the value, the more often the devices must get permission. If this value is greater than the fragmentation threshold value (see below), then wireless devices never have to get permission to send information to the P-870HN-51D. Preamble A preamble affects the timing in your wireless network. There are two preamble modes: long and short. If a device uses a different preamble mode than the P-870HN-51D does, it cannot communicate with the P-870HN-51D. Authentication The process of verifying whether a wireless device is allowed to use the wireless network. Fragmentation Threshold A small fragmentation threshold is recommended for busy networks, while a larger threshold provides faster performance if the network is not very busy. 7.9.3 Wireless Security Overview The following sections introduce different types of wireless security you can set up in the wireless network. 7.9.3.1 SSID Normally, the P-870HN-51D acts like a beacon and regularly broadcasts the SSID in the area. You can hide the SSID instead, in which case the P-870HN-51D does not broadcast the SSID. In addition, you should change the default SSID to something that is difficult to guess. This type of security is fairly weak, however, because there are ways for unauthorized wireless devices to get the SSID. In addition, unauthorized wireless devices can still see the information that is sent in the wireless network. 7.9.3.2 MAC Address Filter Every device that can use a wireless network has a unique identification number, called a MAC address.1 A MAC address is usually written using twelve hexadecimal P-870HN-51D User’s Guide 119 Chapter 7 Wireless LAN characters2; for example, 00A0C5000002 or 00:A0:C5:00:00:02. To get the MAC address for each device in the wireless network, see the device’s User’s Guide or other documentation. You can use the MAC address filter to tell the P-870HN-51D which devices are allowed or not allowed to use the wireless network. If a device is allowed to use the wireless network, it still has to have the correct information (SSID, channel, and security). If a device is not allowed to use the wireless network, it does not matter if it has the correct information. This type of security does not protect the information that is sent in the wireless network. Furthermore, there are ways for unauthorized wireless devices to get the MAC address of an authorized device. Then, they can use that MAC address to use the wireless network. 7.9.3.3 User Authentication Authentication is the process of verifying whether a wireless device is allowed to use the wireless network. You can make every user log in to the wireless network before they can use it. However, every device in the wireless network has to support IEEE 802.1x to do this. For wireless networks, you can store the user names and passwords for each user in a RADIUS server. This is a server used in businesses more than in homes. If you do not have a RADIUS server, you cannot set up user names and passwords for your users. Unauthorized wireless devices can still see the information that is sent in the wireless network, even if they cannot use the wireless network. Furthermore, there are ways for unauthorized wireless users to get a valid user name and password. Then, they can use that user name and password to use the wireless network. 7.9.3.4 Encryption Wireless networks can use encryption to protect the information that is sent in the wireless network. Encryption is like a secret code. If you do not know the secret code, you cannot understand the message. 120 1. Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. 2. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. P-870HN-51D User’s Guide Chapter 7 Wireless LAN The types of encryption you can choose depend on the type of authentication. (See Section 7.9.3.3 on page 120 for information about this.) Table 36 Types of Encryption for Each Type of Authentication NO AUTHENTICATION RADIUS SERVER Weakest No Security Static WEP WPA-PSK WPA Stronges t WPA2-PSK WPA2 For example, if the wireless network has a RADIUS server, you can choose WPA or WPA2. If users do not log in to the wireless network, you can choose no encryption, Static WEP, WPA-PSK, or WPA2-PSK. Usually, you should set up the strongest encryption that every device in the wireless network supports. For example, suppose you have a wireless network with the P-870HN-51D and you do not have a RADIUS server. Therefore, there is no authentication. Suppose the wireless network has two devices. Device A only supports WEP, and device B supports WEP and WPA. Therefore, you should set up Static WEP in the wireless network. Note: It is recommended that wireless networks use WPA-PSK, WPA, or stronger encryption. The other types of encryption are better than none at all, but it is still possible for unauthorized wireless devices to figure out the original information pretty quickly. When you select WPA2 or WPA2-PSK in your P-870HN-51D, you can also select an option (WPA compatible) to support WPA as well. In this case, if some of the devices support WPA and some support WPA2, you should set up WPA2-PSK or WPA2 (depending on the type of wireless network login) and select the WPA compatible option in the P-870HN-51D. Many types of encryption use a key to protect the information in the wireless network. The longer the key, the stronger the encryption. Every device in the wireless network must have the same key. 7.9.4 WiFi Protected Setup Your P-870HN-51D supports WiFi Protected Setup (WPS), which is an easy way to set up a secure wireless network. WPS is an industry standard specification, defined by the WiFi Alliance. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Each WPS connection works P-870HN-51D User’s Guide 121 Chapter 7 Wireless LAN between two devices. Both devices must support WPS (check each device’s documentation to make sure). Depending on the devices you have, you can either press a button (on the device itself, or in its configuration utility) or enter a PIN (a unique Personal Identification Number that allows one device to authenticate the other) in each of the two devices. When WPS is activated on a device, it has two minutes to find another device that also has WPS activated. Then, the two devices connect and set up a secure network by themselves. 7.9.4.1 Push Button Configuration WPS Push Button Configuration (PBC) is initiated by pressing a button on each WPS-enabled device, and allowing them to connect automatically. You do not need to enter any information. Not every WPS-enabled device has a physical WPS button. Some may have a WPS PBC button in their configuration utilities instead of or in addition to the physical button. Take the following steps to set up WPS using the button. 1 Ensure that the two devices you want to set up are within wireless range of one another. 2 Look for a WPS button on each device. If the device does not have one, log into its configuration utility and locate the button (see the device’s User’s Guide for how to do this - for the P-870HN-51D, see Section 7.7 on page 115). 3 Press the button on one of the devices (it doesn’t matter which). For the P-870HN51D you must press the WPS button for more than three seconds. 4 Within two minutes, press the button on the other device. The registrar sends the network name (SSID) and security key through an secure connection to the enrollee. If you need to make sure that WPS worked, check the list of associated wireless clients in the AP’s configuration utility. If you see the wireless client in the list, WPS was successful. 7.9.4.2 PIN Configuration Each WPS-enabled device has its own PIN (Personal Identification Number). This may either be static (it cannot be changed) or dynamic (in some devices you can generate a new PIN by clicking on a button in the configuration interface). 122 P-870HN-51D User’s Guide Chapter 7 Wireless LAN Use the PIN method instead of the push-button configuration (PBC) method if you want to ensure that the connection is established between the devices you specify, not just the first two devices to activate WPS in range of each other. However, you need to log into the configuration interfaces of both devices to use the PIN method. When you use the PIN method, you must enter the PIN from one device (usually the wireless client) into the second device (usually the Access Point or wireless router). Then, when WPS is activated on the first device, it presents its PIN to the second device. If the PIN matches, one device sends the network and security information to the other, allowing it to join the network. Take the following steps to set up a WPS connection between an access point or wireless router (referred to here as the AP) and a client device using the PIN method. 1 Ensure WPS is enabled on both devices. 2 Access the WPS section of the AP’s configuration interface. See the device’s User’s Guide for how to do this. 3 Look for the client’s WPS PIN; it will be displayed either on the device, or in the WPS section of the client’s configuration interface (see the device’s User’s Guide for how to find the WPS PIN - for the P-870HN-51D, see Section 7.6 on page 113). 4 Enter the client’s PIN in the AP’s configuration interface. Note: If the client device’s configuration interface has an area for entering another device’s PIN, you can either enter the client’s PIN in the AP, or enter the AP’s PIN in the client - it does not matter which. 5 Start WPS on both devices within two minutes. Note: Use the configuration utility to activate WPS, not the push-button on the device itself. 6 On a computer connected to the wireless client, try to connect to the Internet. If you can connect, WPS was successful. If you cannot connect, check the list of associated wireless clients in the AP’s configuration utility. If you see the wireless client in the list, WPS was successful. P-870HN-51D User’s Guide 123 Chapter 7 Wireless LAN The following figure shows a WPS-enabled wireless client (installed in a notebook computer) connecting to the WPS-enabled AP via the PIN method. Figure 57 Example WPS Process: PIN Method ENROLLEE REGISTRAR WPS This device’s WPS PIN: 123456 WPS Enter WPS PIN from other device: WPS START WPS START WITHIN 2 MINUTES SECURE EAP TUNNEL SSID WPA(2)-PSK COMMUNICATION 7.9.4.3 How WPS Works When two WPS-enabled devices connect, each device must assume a specific role. One device acts as the registrar (the device that supplies network and security settings) and the other device acts as the enrollee (the device that receives network and security settings. The registrar creates a secure EAP (Extensible Authentication Protocol) tunnel and sends the network name (SSID) and the WPAPSK or WPA2-PSK pre-shared key to the enrollee. Whether WPA-PSK or WPA2-PSK is used depends on the standards supported by the devices. If the registrar is already part of a network, it sends the existing information. If not, it generates the SSID and WPA(2)-PSK randomly. 124 P-870HN-51D User’s Guide Chapter 7 Wireless LAN The following figure shows a WPS-enabled client (installed in a notebook computer) connecting to a WPS-enabled access point. Figure 58 How WPS works ACTIVATE WPS ACTIVATE WPS WITHIN 2 MINUTES WPS HANDSHAKE REGISTRAR ENROLLEE SECURE TUNNEL SECURITY INFO COMMUNICATION The roles of registrar and enrollee last only as long as the WPS setup process is active (two minutes). The next time you use WPS, a different device can be the registrar if necessary. The WPS connection process is like a handshake; only two devices participate in each WPS transaction. If you want to add more devices you should repeat the process with one of the existing networked devices and the new device. Note that the access point (AP) is not always the registrar, and the wireless client is not always the enrollee. All WPS-certified APs can be a registrar, and so can some WPS-enabled wireless clients. By default, a WPS devices is “unconfigured”. This means that it is not part of an existing network and can act as either enrollee or registrar (if it supports both functions). If the registrar is unconfigured, the security settings it transmits to the enrollee are randomly-generated. Once a WPS-enabled device has connected to another device using WPS, it becomes “configured”. A configured wireless client can still act as enrollee or registrar in subsequent WPS connections, but a configured access point can no longer act as enrollee. It will be the registrar in all subsequent WPS connections in which it is involved. If you want a configured AP to act as an enrollee, you must reset it to its factory defaults. P-870HN-51D User’s Guide 125 Chapter 7 Wireless LAN 7.9.4.4 Example WPS Network Setup This section shows how security settings are distributed in an example WPS setup. The following figure shows an example network. In step 1, both AP1 and Client 1 are unconfigured. When WPS is activated on both, they perform the handshake. In this example, AP1 is the registrar, and Client 1 is the enrollee. The registrar randomly generates the security information to set up the network, since it is unconfigured and has no existing information. Figure 59 WPS: Example Network Step 1 ENROLLEE REGISTRAR SECURITY INFO AP1 CLIENT 1 In step 2, you add another wireless client to the network. You know that Client 1 supports registrar mode, but it is better to use AP1 for the WPS handshake with the new client since you must connect to the access point anyway in order to use the network. In this case, AP1 must be the registrar, since it is configured (it already has security information for the network). AP1 supplies the existing security information to Client 2. Figure 60 WPS: Example Network Step 2 REGISTRAR EXISTING CONNECTION AP1 CLIENT 1 ENROLLEE YI RIT U C SE O NF CLIENT 2 In step 3, you add another access point (AP2) to your network. AP2 is out of range of AP1, so you cannot use AP1 for the WPS handshake with the new access 126 P-870HN-51D User’s Guide Chapter 7 Wireless LAN point. However, you know that Client 2 supports the registrar function, so you use it to perform the WPS handshake instead. Figure 61 WPS: Example Network Step 3 EXISTING CONNECTION CLIENT 1 E N TIO EC N ON GC N I T XIS AP1 REGISTRAR CLIENT 2 SE CU RIT Y ENROLLEE INF O AP2 7.9.4.5 Limitations of WPS WPS has some limitations of which you should be aware. • WPS works in Infrastructure networks only (where an AP and a wireless client communicate). It does not work in Ad-Hoc networks (where there is no AP). • When you use WPS, it works between two devices only. You cannot enroll multiple devices simultaneously, you must enroll one after the other. For instance, if you have two enrollees and one registrar you must set up the first enrollee (by pressing the WPS button on the registrar and the first enrollee, for example), then check that it successfully enrolled, then set up the second device in the same way. • WPS works only with other WPS-enabled devices. However, you can still add non-WPS devices to a network you already set up using WPS. WPS works by automatically issuing a randomly-generated WPA-PSK or WPA2PSK pre-shared key from the registrar device to the enrollee devices. Whether the network uses WPA-PSK or WPA2-PSK depends on the device. You can check the configuration interface of the registrar device to discover the key the network is using (if the device supports this feature). Then, you can enter the key into the non-WPS device and join the network as normal (the non-WPS device must also support WPA-PSK or WPA2-PSK). P-870HN-51D User’s Guide 127 Chapter 7 Wireless LAN • When you use the PBC method, there is a short period (from the moment you press the button on one device to the moment you press the button on the other device) when any WPS-enabled device could join the network. This is because the registrar has no way of identifying the “correct” enrollee, and cannot differentiate between your enrollee and a rogue device. This is a possible way for a hacker to gain access to a network. You can easily check to see if this has happened. WPS works between only two devices simultaneously, so if another device has enrolled your device will be unable to enroll, and will not have access to the network. If this happens, open the access point’s configuration interface and look at the list of associated clients (usually displayed by MAC address). It does not matter if the access point is the WPS registrar, the enrollee, or was not involved in the WPS handshake; a rogue device must still associate with the access point to gain access to the network. Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. 128 P-870HN-51D User’s Guide CHAPTER 8 Network Address Translation (NAT) 8.1 Overview This chapter discusses how to configure NAT on the P-870HN-51D. Network Address Translation (NAT, RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network. 8.1.1 What You Can Do in this Chapter • The Port Forwarding screen lets you configure forward incoming service requests to the server(s) on your local network (Section 8.3 on page 130). • The Trigger Port screen lets you change the P-870HN-51D's trigger port settings (Section 8.4 on page 133). • The DMZ Host screen lets you configure a default server (Section 8.5 on page 137). • The ALG screen lets you enable SIP ALG on the P-870HN-51D (Section 8.6 on page 138). 8.2 What You Need to Know The following terms and concepts may help as you read through this chapter. NAT In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. P-870HN-51D User’s Guide 129 Chapter 8 Network Address Translation (NAT) Port Forwarding A port forwarding set is a list of inside (behind NAT on the LAN) servers, for example, web or FTP, that you can make visible to the outside world even though NAT makes your whole inside network appear as a single computer to the outside world. 8.3 The Port Forwarding Screen This summary screen provides a summary of all port forwarding rules and their configuration. In addition, this screen allows you to create new port forwarding rules and delete existing rules. You may enter a single port number or a range of port numbers to be forwarded, and the local IP address of the desired server. The port number identifies a service; for example, web service is on port 80 and FTP on port 21. In some cases, such as for unknown services or where one server can support more than one service (for example both FTP and web service), it might be better to specify a range of port numbers. You can allocate a server IP address that corresponds to a port or a range of ports. Note: Many residential broadband ISP accounts do not allow you to run any server processes (such as a Web or FTP server) from your location. Your ISP may periodically check for servers and may suspend your account if it discovers any active services at your location. If you are unsure, refer to your ISP. To access this screen, click Network > NAT. The following screen appears. Figure 62 NAT Port Forwarding 130 P-870HN-51D User’s Guide Chapter 8 Network Address Translation (NAT) The following table describes the labels in this screen. Table 37 NAT Port Forwarding LABEL DESCRIPTION Service Name Select a pre-defined service from the drop-down list box. The predefined service port number(s) and protocol will display in the External port, Internal port and Protocol fields. Otherwise, select User Define to open the Rule Setup screen where you can manually enter the port number(s) and select the IP protocol. WAN Interface Select the WAN interface through which the service is forwarded. You must have already configured a WAN connection with NAT enabled. Server IP Address Enter the IP address of the server for the specified service. External Port Start Enter the original destination port for the packets. To forward only one port, enter the port number again in the External Port End field. To forward a series of ports, enter the start port number here and the end port number in the External Port End field. External Port End Enter the last port of the original destination port range. To forward only one port, enter the port number in the External Port Start field above and then enter it again in this field. To forward a series of ports, enter the last port number in a series that begins with the port number in the External Port Start field above. Internal Port Start Enter the port number to which you want the P-870HN-51D to translate the incoming port. To forward only one port, enter the port number again in the Internal Port End field. For a range of ports, enter the first number of the range to which you want the incoming ports translated. Internal Port End Enter the last port of the translated port range. Protocol This is the transport layer protocol used for the service. Add Click this button to add a rule to the table below. No. This is the rule index number (read-only). Active This field indicates whether the rule is active or not. Clear the check box to disable the rule. Select the check box to enable it. Server Name This field displays the name of the service used by the packets for this virtual server. WAN Interface This field displays the WAN interface through which the service is forwarded. External Start Port This is the first external port number that identifies a service. External End Port This is the last external port number that identifies a service. P-870HN-51D User’s Guide 131 Chapter 8 Network Address Translation (NAT) Table 37 NAT Port Forwarding (continued) LABEL DESCRIPTION Internal Start Port This is the first internal port number that identifies a service. Internal End Port This is the last internal port number that identifies a service. Server IP Address This field displays the inside IP address of the server. Modify Click the Edit icon to go to the screen where you can edit the port forwarding rule. Click the Remove icon to delete an existing port forwarding rule. Note that subsequent rules move up by one when you take this action. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to return to the previous configuration. 8.3.1 The Port Forwarding Edit Screen This screen lets you create or edit a port forwarding rule. Select User Define in the Service Name field or click the rule’s Edit icon in the Port Forwarding screen to open the following screen. Figure 63 Port Forwarding Edit The following table describes the labels in this screen. Table 38 Port Forwarding Edit LABEL DESCRIPTION Active Clear the check box to disable the rule. Select the check box to enable it. This field is not editable if you are configuring a User Define rule. 132 Service Name Enter a name to identify this rule. This field is read-only if you click the Edit icon in the Port Forwarding screen. WAN Interface Select a WAN interface for which you want to configure port forwarding rules. P-870HN-51D User’s Guide Chapter 8 Network Address Translation (NAT) Table 38 Port Forwarding Edit (continued) LABEL DESCRIPTION External Start Port Enter the original destination port for the packets. To forward only one port, enter the port number again in the External End Port field. To forward a series of ports, enter the start port number here and the end port number in the External End Port field. External End Port Enter the last port of the original destination port range. To forward only one port, enter the port number in the External Start Port field above and then enter it again in this field. To forward a series of ports, enter the last port number in a series that begins with the port number in the External Start Port field above. Internal Start Port Enter the port number here to which you want the P-870HN-51D to translate the incoming port. For a range of ports, enter the first number of the range to which you want the incoming ports translated. Internal End Port Enter the last port of the translated port range. Server IP Address Enter the inside IP address of the virtual server here. Protocol Select the transport layer protocol supported by this virtual server. Choices are TCP, UDP, or TCP/UDP. Back Click Back to return to the previous screen. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. 8.4 The Trigger Port Screen Some services use a dedicated range of ports on the client side and a dedicated range of ports on the server side. With regular port forwarding you set a forwarding port in NAT to forward a service (coming in from the server on the WAN) to the IP address of a computer on the client side (LAN). The problem is that port forwarding only forwards a service to a single LAN IP address. In order to use the same service on a different LAN computer, you have to manually replace the LAN computer's IP address in the forwarding port with another LAN computer's IP address. Trigger port forwarding solves this problem by allowing computers on the LAN to dynamically take turns using the service. The P-870HN-51D records the IP address of a LAN computer that sends traffic to the WAN to request a service with a specific port number and protocol (a "trigger" port). When the P-870HN-51D's WAN port receives a response with a specific port number and protocol ("open" port), the P-870HN-51D forwards the traffic to the LAN IP address of the computer that sent the request. After that computer’s connection for that service closes, P-870HN-51D User’s Guide 133 Chapter 8 Network Address Translation (NAT) another computer on the LAN can use the service in the same manner. This way you do not need to configure a new IP address each time you want a different LAN computer to use the application. For example: Figure 64 Trigger Port Forwarding Process: Example Jane’s Computer Real Audio Server 1 Jane requests a file from the Real Audio server (port 7070). 2 Port 7070 is a “trigger” port and causes the P-870HN-51D to record Jane’s computer IP address. The P-870HN-51D associates Jane's computer IP address with the "open" port range of 6970-7170. 3 The Real Audio server responds using a port number ranging between 6970-7170. 4 The P-870HN-51D forwards the traffic to Jane’s computer IP address. 5 Only Jane can connect to the Real Audio server until the connection is closed or times out. The P-870HN-51D times out in three minutes with UDP (User Datagram Protocol) or two hours with TCP/IP (Transfer Control Protocol/Internet Protocol). Click NAT > Trigger Port to open the following screen. Use this screen to view and configure your P-870HN-51D’s trigger port settings. Figure 65 Trigger Port 134 P-870HN-51D User’s Guide Chapter 8 Network Address Translation (NAT) The following table describes the labels in this screen. Table 39 NAT Trigger Port LABEL DESCRIPTION Service Name Select a pre-defined service from the drop-down list box. The predefined service port number(s) and protocol will display in the Trigger port, Open port and Protocol fields. Otherwise, select User Define to open the Rule Setup screen where you can manually enter the port number(s) and select the transport layer protocol. WAN Interface Select the WAN interface through which the service is forwarded. Trigger Port The trigger port is a port (or a range of ports) that causes (or triggers) the P-870HN-51D to record the IP address of the LAN computer that sent the traffic to a server on the WAN. Start This is the first port number that identifies a service. End This is the last port number that identifies a service. Protocol This is the transport layer protocol used for the service. Open Port The open port is a port (or a range of ports) that a server on the WAN uses when it sends out a particular service. The P-870HN-51D forwards the traffic with this port (or range of ports) to the client computer on the LAN that requested the service. Start This is the first port number that identifies a service. End This is the last port number that identifies a service. Protocol This is the transport layer protocol used for the service. Add Click this button to add a rule to the table below. No. This is the rule index number (read-only). Active This field indicates whether the rule is active or not. Clear the check box to disable the rule. Select the check box to enable it. Server Name This field displays the name of the service used by the packets for this virtual server. WAN Interface This field displays the WAN interface through which the service is forwarded. Trigger Start Port This is the first trigger port number that identifies a service. Trigger End Port This is the last trigger port number that identifies a service. Trigger Proto. This is the trigger transport layer protocol. 1 means TCP, 2 means UDP and 3 means TCP/UDP. Open Start Port This is the first open port number that identifies a service. Open End Port This is the last open port number that identifies a service. Open Proto. This is the open transport layer protocol. 1 means TCP, 2 means UDP and 3 means TCP/UDP. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Remove icon to delete an existing rule. Note that subsequent rules move up by one when you take this action. P-870HN-51D User’s Guide 135 Chapter 8 Network Address Translation (NAT) Table 39 NAT Trigger Port (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to return to the previous configuration. 8.4.1 Trigger Port Configuration This screen lets you create new port triggering rules. Click the Add icon in the NAT - Trigger Port screen to open the following screen. Figure 66 NAT > Trigger Port > Add The following table describes the labels in this screen. Table 40 NAT > Port Triggering > Add LABEL DESCRIPTION Active Clear the check box to disable the rule. Select the check box to enable it. This field is not editable if you are configuring a User Define rule. Service Name Enter a name to identify this rule. This field is read-only if you click the Edit icon in the Trigger Port screen. WAN Interface Select a WAN interface for which you want to configure port triggering rules. Trigger Start Port The trigger port is a port (or a range of ports) that causes (or triggers) the P-870HN-51D to record the IP address of the LAN computer that sent the traffic to a server on the WAN. Type a port number or the starting port number in a range of port numbers. 136 Trigger End Port Type a port number or the ending port number in a range of port numbers. Trigger Protocol Select the transport layer protocol from TCP, UDP, or TCP/UDP. P-870HN-51D User’s Guide Chapter 8 Network Address Translation (NAT) Table 40 NAT > Port Triggering > Add LABEL DESCRIPTION Open Start Port The open port is a port (or a range of ports) that a server on the WAN uses when it sends out a particular service. The P-870HN-51D forwards the traffic with this port (or range of ports) to the client computer on the LAN that requested the service. Type a port number or the starting port number in a range of port numbers. Open End Port Type a port number or the ending port number in a range of port numbers. Open Protocol Select the transport layer protocol from TCP, UDP, or TCP/UDP. Back Click Back to return to the previous screen. Apply Click Apply to save your changes to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. 8.5 The DMZ Host Screen In addition to the servers for specified services, NAT supports a default server IP address. A default server receives packets from ports that are not specified in the NAT Port Forwarding Setup screen. Figure 67 NAT > DMZ Host The following table describes the fields in this screen. Table 41 NAT > DMZ Host LABEL DESCRIPTION Default Server Enter the IP address of the default server which receives packets from ports that are not specified in the NAT Port Forwarding screen. Note: If you do not assign a Default Server, the P-870HN-51D discards all packets received for ports that are not specified in the NAT Port Forwarding screen. Apply P-870HN-51D User’s Guide Click Apply to save your changes back to the P-870HN-51D. 137 Chapter 8 Network Address Translation (NAT) 8.6 The ALG Screen Some NAT routers may include a SIP Application Layer Gateway (ALG). A SIP ALG allows SIP calls to pass through NAT by examining and translating IP addresses embedded in the data stream. The SIP ALG translates the P-870HN-51D’s private IP address inside the SIP data stream to a public IP address. You do not need to use STUN or an outbound proxy if you enable the SIP ALG. Use this screen to enable or disable the SIP (VoIP) ALG in the P-870HN-51D. To access this screen, click NAT > ALG. Figure 68 NAT > ALG Each field is described in the following table. Table 42 NAT > ALG LABEL DESCRIPTION Active SIP ALG Select this check box to allow SIP sessions to pass through the P870HN-51D. SIP is a signaling protocol used in VoIP (Voice over IP), the sending of voice signals over Internet Protocol. Apply Click Apply to save your customized settings. 8.7 Technical Reference The following section contains additional technical information about the P-870HN51D features described in this chapter. 138 P-870HN-51D User’s Guide Chapter 8 Network Address Translation (NAT) Port Forwarding: Services and Port Numbers The most often used port numbers are shown in the following table. Please refer to RFC 1700 for further information about port numbers. Please also refer to the Supporting CD for more examples and details on port forwarding and NAT. Table 43 Services and Port Numbers SERVICES PORT NUMBER ECHO 7 FTP (File Transfer Protocol) 21 SMTP (Simple Mail Transfer Protocol) 25 DNS (Domain Name System) 53 Finger 79 HTTP (Hyper Text Transfer protocol or WWW, Web) 80 POP3 (Post Office Protocol) 110 NNTP (Network News Transport Protocol) 119 SNMP (Simple Network Management Protocol) 161 SNMP trap 162 PPTP (Point-to-Point Tunneling Protocol) 1723 Port Forwarding Example Let's say you want to assign ports 21-25 to one FTP, Telnet and SMTP server (A in the example), port 80 to another (B in the example) and assign a default server IP address of 192.168.1.35 to a third (C in the example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 69 Multiple Servers Behind NAT Example A=192.168.1.33 192.168.1.1 B=192.168.1.34 IP address assigned by ISP C=192.168.1.35 P-870HN-51D User’s Guide D=192.168.1.36 139 Chapter 8 Network Address Translation (NAT) 140 P-870HN-51D User’s Guide CHAPTER 9 Firewall 9.1 Overview This chapter shows you how to enable and configure the P-870HN-51D firewall settings. The P-870HN-51D firewall is a packet filtering firewall and restricts access based on the source/destination computer network address of a packet and the type of application. 9.1.1 What You Can Do in this Chapter The Incoming screen lets you view and configure incoming IP filtering rules (Section 9.3 on page 142). 9.2 What You Need to Know The following terms and concepts may help as you read through this chapter. Basics Computers share information over the Internet using a common language called TCP/IP. TCP/IP, in turn, is a set of application protocols that perform specific functions. An “extension number”, called the "TCP port" or "UDP port" identifies these protocols, such as HTTP (Web), FTP (File Transfer Protocol), POP3 (E-mail), etc. For example, Web traffic by default uses TCP port 80. When computers communicate on the Internet, they are using the client/server model, where the server "listens" on a specific TCP/UDP port for information requests from remote client computers on the network. For example, a Web server typically listens on port 80. Please note that while a computer may be intended for use over a single port, such as Web on port 80, other ports are also active. If the person configuring or managing the computer is not careful, a hacker could attack it over an unprotected port. P-870HN-51D User’s Guide 141 Chapter 9 Firewall Some of the most common IP ports are: Table 44 Common IP Ports 21 FTP 53 DNS 23 Telnet 80 HTTP 25 SMTP 110 POP3 Default Filtering Policies Filtering rules are grouped based on the direction of travel of packets to which they apply. The default rule for incoming traffic blocks all incoming connections from the WAN to the LAN. If you wish to allow certain WAN users to have access to your LAN, you will need to create custom rules to allow it. Note: If you configure filtering rules without a good understanding of how they work, you might inadvertently introduce security risks to the firewall and to the protected network. Make sure you test your rules after you configure them. These custom rules work by comparing the Source IP address, Destination IP address and IP protocol type of network traffic to rules set by the administrator. Your customized rules take precedence and override the P-870HN-51D’s default rules. 9.3 The Firewall Screen Click Security > Firewall > Incoming to display the following screen. This screen displays a list of the configured incoming filtering rules. Figure 70 Firewall > Incoming 142 P-870HN-51D User’s Guide Chapter 9 Firewall The following table describes the labels in this screen. Table 45 Firewall > Incoming LABEL DESCRIPTION Active Firewall Select this check box to enable the firewall on the P-870HN-51D. When the firewall is enabled, the P-870HN-51D blocks all incoming traffic from the WAN to the LAN. Create custome rules below to allow certain WAN users to access your LAN or to allow traffic from the WAN to a certain computer on the LAN. Active Select this check box to enable the rule. Filter Name This displays the name of the rule. Interfaces This displays the WAN interface(s) to which this rule is applied. Protocol This displays the transport layer protocol that defines the service to which this rule applies. Source Address / Mask This displays the source IP addresses and subnet mask to which this rule applies. Please note that a blank source address is equivalent to Any. Source Port This is the source port number. Dest. Address / Mask This displays the destination IP addresses and subnet mask to which this rule applies. Please note that a blank destination address is equivalent to Any. Dest. Port This is the destination port number. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Remove icon to delete an existing rule. Note that subsequent rules move up by one when you take this action. Add Click Add to create a new rule. Apply Click Apply to save your changes back to the P-870HN-51D. P-870HN-51D User’s Guide 143 Chapter 9 Firewall 9.3.1 Creating Incoming Firewall Rules In the Incoming screen, click Add to display this screen and refer to the following table for information on the labels. Figure 71 Firewall > Incoming: Add The following table describes the labels in this screen. Table 46 Firewall > Incoming: Add LABEL DESCRIPTION Active Select this check box to enable the rule. Filter Name Enter a descriptive name of up to 16 printable English keyboard characters, including spaces. To add a firewall rule, you need to configure at least one of the following fields (except the Interface field). 144 Protocol Select the transport layer protocol (TCP/UDP, TCP, UDP or ICMP) and enter the protocol (service type) number in the port field. Select NONE to apply the rule to any protocol. Source IP Address Enter the source IP address in dotted decimal notation. Source Subnet Mask Enter the source subnet mask. Source Port Enter a single port number or the range of port numbers of the source. Destination IP Address Enter the destination IP address in dotted decimal notation. Destination Subnet Mask Enter the destination subnet mask. Destination Port Enter the port number of the destination. P-870HN-51D User’s Guide Chapter 9 Firewall Table 46 Firewall > Incoming: Add (continued) LABEL DESCRIPTION Interface Select Select All to apply the rule to all interfaces on the P-870HN51D or select the specific WAN interface(s) to which this rule applies. Back Click Back to return to the previous screen. Apply Click Apply to save your customized settings and exit this screen. P-870HN-51D User’s Guide 145 Chapter 9 Firewall 146 P-870HN-51D User’s Guide CHAPTER 10 Certificate 10.1 Overview The P-870HN-51D can use certificates (also called digital IDs) to authenticate users. Certificates are based on public-private key pairs. A certificate contains the certificate owner’s identity and public key. Certificates provide a way to exchange public keys for use in authentication. 10.1.1 What You Can Do in this Chapter • The Local Certificates screen lets you generate certification requests and import the P-870HN-51D's CA-signed certificates (Section 10.4 on page 154). • The Trusted CA screen lets you save the certificates of trusted CAs to the P870HN-51D (Section 10.4 on page 154). 10.2 What You Need to Know The following terms and concepts may help as you read through this chapter. Certification Authority A Certification Authority (CA) issues certificates and guarantees the identity of each certificate owner. There are commercial certification authorities like CyberTrust or VeriSign and government certification authorities. The certification authority uses its private key to sign certificates. Anyone can then use the certification authority's public key to verify the certificates. You can use the P870HN-51D to generate certification requests that contain identifying information and public keys and then send the certification requests to a certification authority. P-870HN-51D User’s Guide 147 Chapter 10 Certificate 10.3 The Local Certificates Screen Click Security > Certificates to open the Local Certificates screen. This is the P-870HN-51D’s summary list of certificates and certification requests. Figure 72 Local Certificates The following table describes the labels in this screen. Table 47 Local Certificates LABEL DESCRIPTION Name This field displays the name used to identify this certificate. It is recommended that you give each certificate a unique name. In Use This field displays how many applications use the certificate. Subject This field displays identifying information about the certificate’s owner, such as CN (Common Name), OU (Organizational Unit or department), O (Organization or company) and C (Country). It is recommended that each certificate have unique subject information. Type This field displays what kind of certificate this is. request represents a certification request and is not yet a valid certificate. Send a certification request to a certification authority, which then issues a certificate. Use the Load Certificate screen to import the certificate and replace the request. signed represents a certificate issued by a certification authority. Action Click the View button to open a screen with an in-depth list of information about the certificate (or certification request). Click the Load Signed button to import a valid certification to replace the request. Click the Remove button to delete the certificate (or certification request). You cannot delete a certificate that one or more features is configured to use. 148 P-870HN-51D User’s Guide Chapter 10 Certificate Table 47 Local Certificates (continued) LABEL DESCRIPTION Create Certificate Request Click this button to go to the screen where you can have the P-870HN51D generate a certification request. Import Certificate Click this button to open a screen where you can save the certificate that you have enrolled from a certification authority from your computer to the P-870HN-51D. 10.3.1 Create Certificate Request Click Security > Certificates > Local Certificates and then Create Certificate Request to open the My Certificate Create screen. Use this screen to have the P-870HN-51D generate a certification request. Figure 73 Create Certificate Request The following table describes the labels in this screen. Table 48 Create Certificate Request LABEL DESCRIPTION Certificate Name Type up to 31 ASCII characters (not including spaces) to identify this certificate. Common Name Select a radio button to identify the certificate’s owner by IP address, domain name or e-mail address. Type the IP address (in dotted decimal notation), domain name or e-mail address in the field provided. The domain name or e-mail address can be up to 31 ASCII characters. The domain name or e-mail address is for identification purposes only and can be any string. Organization Name Type up to 127 characters to identify the company or group to which the certificate owner belongs. You may use any character, including spaces, but the P-870HN-51D drops trailing spaces. State/Province Name Type up to 127 characters to identify the state or province where the certificate owner is located. You may use any character, including spaces, but the P-870HN-51D drops trailing spaces. Country/Region Name Select a country to identify the nation where the certificate owner is located. P-870HN-51D User’s Guide 149 Chapter 10 Certificate Table 48 Create Certificate Request (continued) LABEL DESCRIPTION Back Click Back to return to the previous screen. Apply Click Apply to begin certificate or certification request generation. After you click Apply, the Certificate Request Details screen displays. Click Load Signed Certificate to import a certificate signed by the CA to replace the request (see Section 10.3.4 on page 153). Otherwise, click Back to return to the Local Certificates screen. See Section 10.3.3 on page 152 for field information. Figure 74 Certificate Request Details 10.3.2 Import Certificate Click Security > Certificates > Local Certificates and then Import Certificate to open the Import Local Certificate screen. Follow the instructions in this screen to save an existing certificate to the P-870HN-51D. 150 P-870HN-51D User’s Guide Chapter 10 Certificate Note: You must remove any spaces from the certificate’s filename before you can import it. Figure 75 Import Local Certificate The following table describes the labels in this screen. Table 49 Import Local Certificate LABEL DESCRIPTION Certificate Name Type up to 31 ASCII characters (not including spaces) to identify this certificate. Certificate Copy and paste the certificate into the text box to store it on the P-870HN51D. Private Key Copy and paste the private key into the text box to store it on the P-870HN51D. Back Click Back to return to the previous screen. Apply Click Apply to save the certificate on the P-870HN-51D. P-870HN-51D User’s Guide 151 Chapter 10 Certificate 10.3.3 Certificate Details Click Security > Certificates > Local Certificates to open the My Certificates screen (see Figure 72 on page 148). Click the View icon to open the Certificate Details screen. Use this screen to view in-depth certificate information and change the certificate’s name. Figure 76 Certificate Details The following table describes the labels in this screen. Table 50 Certificate Details 152 LABEL DESCRIPTION Name This field displays the identifying name of this certificate. If you want to change the name, type up to 31 characters to identify this certificate. You may use any character (not including spaces). Type This field displays general information about the certificate. signed means that a Certification Authority signed the certificate. request means this is a certification request. P-870HN-51D User’s Guide Chapter 10 Certificate Table 50 Certificate Details (continued) LABEL DESCRIPTION Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organization (O), State (ST) and Country (C). Certificate This read-only text box displays the certificate in Privacy Enhanced Mail (PEM) format. PEM uses 64 ASCII characters to convert the binary certificate into a printable form. This displays null in a certification request. You can copy and paste the certificate into an e-mail to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example). Private Key This read-only text box displays the private key in Privacy Enhanced Mail (PEM) format. PEM uses 64 ASCII characters to convert the binary certificate into a printable form. You can copy and paste the private key into an e-mail to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example). Signing Request This read-only text box displays the request information in Privacy Enhanced Mail (PEM) format. PEM uses 64 ASCII characters to convert the binary certificate into a printable form. This displays null in a signed certificate. Back Click Back to return to the previous screen. Load Signed Certificate This button is available only in a certification request details screen Click this to import a certificate signed by the CA to replace the request. 10.3.4 Load Signed Certificate Click Security > Certificates > Local Certificates and then Load Signed or the Load Signed Certificate button in the Certificate Details screen of a certification request to open the Load Certificate screen. Follow the instructions in this screen to save a valid certificate to repalce the request. P-870HN-51D User’s Guide 153 Chapter 10 Certificate Figure 77 Load Certificate The following table describes the labels in this screen. Table 51 Load Certificate LABEL DESCRIPTION Certificate Name This field is read-only and displays the identifying name of this certificate. Certificate Copy and paste the certificate into the text box to store it on the P-870HN51D. Back Click Back to return to the previous screen. Apply Click Apply to save the certificate on the P-870HN-51D. 10.4 The Trusted CA Screen Click Advanced Setup > Certificates > Trusted CA to open the following screen. This screen displays a summary list of certificates of the certification authorities that you have set the P-870HN-51D to accept as trusted. The P870HN-51D accepts any valid certificate signed by a certification authority on this 154 P-870HN-51D User’s Guide Chapter 10 Certificate list as being trustworthy; thus you do not need to import any certificate that is signed by one of these certification authorities. Figure 78 Trusted CA The following table describes the fields in this screen. Table 52 Trusted CA LABEL DESCRIPTION Name This field displays the name used to identify this certificate. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), OU (Organizational Unit or department), Organization (O), State (ST) and Country (C). It is recommended that each certificate have unique subject information. Type This field displays general information about the certificate. ca means that a Certification Authority signed the certificate. Action Click View to open a screen with an in-depth list of information about the certificate. Click Remove to delete the certificate. Import Certificate P-870HN-51D User’s Guide Click this button to open a screen where you can save the certificate of a certification authority that you trust to the P-870HN-51D. 155 Chapter 10 Certificate 10.4.1 View Trusted CA Certificate Click the View button in the Trusted CA screen to open the following screen. Use this screen to view in-depth information about the certification authority’s certificate. Figure 79 Trusted CA: View The following table describes the fields in this screen. Table 53 Trusted CA: View LABEL DESCRIPTION Name This field displays the identifying name of this certificate. Type This field displays general information about the certificate. ca means that a Certification Authority signed the certificate. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O) and Country (C). Certificate This read-only text box displays the certificate in Privacy Enhanced Mail (PEM) format. PEM uses 64 ASCII characters to convert the binary certificate into a printable form. You can copy and paste the certificate into an e-mail to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example). Back 156 Click this button to return to the previous screen. P-870HN-51D User’s Guide Chapter 10 Certificate 10.4.2 Import Trusted CA Certificate Click the Import Certificate button in the Trusted CA screen to open the following screen. The P-870HN-51D trusts any valid certificate signed by any of the imported trusted CA certificates. Figure 80 Trusted CA: Import Certificate The following table describes the fields in this screen. Table 54 Trusted CA: Import Certificate LABEL DESCRIPTION Certificate Name Enter the name that identifies this certificate. Certificate Copy and paste the certificate into the text box to store it on the P870HN-51D. Back Click this button to return to the previous screen. Apply Click this button to save your changes back to the P-870HN-51D. P-870HN-51D User’s Guide 157 Chapter 10 Certificate 158 P-870HN-51D User’s Guide CHAPTER 11 Static Route 11.1 Overview The P-870HN-51D usually uses the default gateway to route outbound traffic from computers on the LAN to the Internet. To have the P-870HN-51D send data to devices not reachable through the default gateway, use static routes. For example, the next figure shows a computer (A) connected to the P-870HN51D’s LAN interface. The P-870HN-51D routes most traffic from A to the Internet through the P-870HN-51D’s default gateway (R1). You create one static route to connect to services offered by your ISP behind router R2. You create another static route to communicate with a separate network behind a router R3 connected to the LAN. Figure 81 Example of Static Routing Topology A R1 LAN WAN R3 R2 11.1.1 What You Can Do in this Chapter The Static Route screens let you view and configure IP static routes on the P870HN-51D (Section 11.2 on page 160). P-870HN-51D User’s Guide 159 Chapter 11 Static Route 11.2 The Static Route Screen Click Advanced > Static Route to open the Static Route screen. Figure 82 Advanced > Static Route The following table describes the labels in this screen. Table 55 Advanced > Static Route LABEL DESCRIPTION # This is the number of an individual static route. Active This field indicates whether the rule is active or not. Clear the check box to disable the rule. Select the check box to enable it. 160 Destination This parameter specifies the IP network address of the final destination. Routing is always based on network number. Netmask This parameter specifies the IP network subnet mask of the final destination. Gateway This is the IP address of the gateway. The gateway is a router or switch on the same network segment as the device's LAN or WAN port. The gateway helps forward packets to their destinations. Interface This is the WAN interface through which the traffic is routed. Remove Click the icon to remove a static route from the P-870HN-51D. A window displays asking you to confirm that you want to delete the route. Add Click this to create a new rule. Apply Click this to apply your changes to the P-870HN-51D. P-870HN-51D User’s Guide Chapter 11 Static Route 11.2.1 Static Route Edit Click the Add button in the Static Route screen. Use this screen to configure the required information for a static route. Figure 83 Static Route: Add The following table describes the labels in this screen. Table 56 Static Route: Add LABEL DESCRIPTION Destination IP Address This parameter specifies the IP network address of the final destination. Routing is always based on network number. If you need to specify a route to a single host, use a subnet mask of 255.255.255.255 in the subnet mask field to force the network number to be identical to the host ID. IP Subnet Mask Enter the IP subnet mask here. Use Interface Select a WAN interface through which the traffic is sent. You must have the WAN interface(s) already configured in the WAN screens. Use Gateway IP Address Select this option and enter the IP address of the next-hop gateway. The gateway is a router or switch on the same segment as your P-870HN51D's interface(s). The gateway helps forward packets to their destinations. Back Click Back to return to the previous screen without saving. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. P-870HN-51D User’s Guide 161 Chapter 11 Static Route 162 P-870HN-51D User’s Guide CHAPTER 12 Policy Forwarding 12.1 Overview Traditionally, routing is based on the destination address only and the P-870HN51D takes the shortest path to forward a packet. Policy forwarding allows the P870HN-51D to override the default routing behavior and alter the packet forwarding based on the policy defined by the network administrator. Policy-based routing is applied to outgoing packets, prior to the normal routing. You can use source-based policy forwarding to direct traffic from different users through different connections or distribute traffic among multiple paths for load sharing. 12.1.1 What You Can Do in this Chapter The Policy Forwarding screens let you view and configure routing policies on the P-870HN-51D (Section 12.2 on page 163). 12.2 The Static Route Screen Click Advanced > Policy Forwarding to open the Policy Forwarding screen. Figure 84 Advanced > Policy Forwarding P-870HN-51D User’s Guide 163 Chapter 12 Policy Forwarding The following table describes the labels in this screen. Table 57 Advanced > Policy Forwarding LABEL DESCRIPTION Policy Name This is the name of the rule. SourceIP This is the source IP address. Protocol This is the transport layer protocol. SourcePort This is the source port number. SourceMAC This is the source MAC address. Interface This is the WAN interface through which the traffic is routed. Remove Click the icon to remove a rule from the P-870HN-51D. A window displays asking you to confirm that you want to delete the rule. Add Click this to create a new rule. 12.2.1 Policy Forwarding Setup Click the Add button in the Policy Forwarding screen. Use this screen to configure the required information for a policy route. Figure 85 Policy Forwarding: Add The following table describes the labels in this screen. Table 58 Policy Forwarding: Add 164 LABEL DESCRIPTION Policy Name Enter a descriptive name of up to 16 printable English keyboard characters, including spaces. Source IP Address Enter the source IP address. Protocol Select the transport layer protocol (TCP or UDP). Source Port Enter the source port number. Source Mac Address Enter the source MAC address. Use Interface Select a WAN interface through which the traffic is sent. You must have the WAN interface(s) already configured in the WAN screens. P-870HN-51D User’s Guide Chapter 12 Policy Forwarding Table 58 Policy Forwarding: Add LABEL DESCRIPTION Back Click Back to return to the previous screen without saving. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. P-870HN-51D User’s Guide 165 Chapter 12 Policy Forwarding 166 P-870HN-51D User’s Guide CHAPTER 13 RIP 13.1 Overview Routing Information Protocol (RIP, RFC 1058 and RFC 1389) allows a device to exchange routing information with other routers. 13.1.1 What You Can Do in this Chapter The RIP screen lets you set up RIP settings on the P-870HN-51D (Section 13.2 on page 167). 13.2 The RIP Screen Click Advanced > RIP to open the RIP screen. Figure 86 Advanced > RIP P-870HN-51D User’s Guide 167 Chapter 13 RIP The following table describes the labels in this screen. Table 59 Advanced > RIP LABEL DESCRIPTION Interface This is the name of the interface in which the RIP setting is used. Version The RIP version controls the format and the broadcasting method of the RIP packets that the P-870HN-51D sends (it recognizes both formats when receiving). RIP version 1 is universally supported but RIP version 2 carries more information. RIP version 1 is probably adequate for most networks, unless you have an unusual network topology. Operation Select Passive to have the P-870HN-51D update the routing table based on the RIP packets received from neighbors but not advertise its route information to other routers in this interface. Select Active to have the P-870HN-51D advertise its route information and also listen for routing updates from neighboring routers. 168 Enabled Select the check box to activate the settings. Apply/Save Click Apply/Save to save your changes back to the P-870HN-51D. P-870HN-51D User’s Guide CHAPTER 14 Quality of Service (QoS) 14.1 Overview Quality of Service (QoS) refers to both a network’s ability to deliver data with minimum delay, and the networking methods used to control the use of bandwidth. Without QoS, all traffic data is equally likely to be dropped when the network is congested. This can cause a reduction in network performance and make the network inadequate for time-critical application such as video-ondemand. Configure QoS on the P-870HN-51D to group and prioritize application traffic and fine-tune network performance. Setting up QoS involves these steps: 1 Configure classifiers to sort traffic into different flows. 2 Assign priority and define actions to be performed for a classified traffic flow. The P-870HN-51D assigns each packet a priority and then queues the packet accordingly. Packets assigned a high priority are processed more quickly than those with low priority if there is congestion, allowing time-sensitive applications to flow more smoothly. Time-sensitive applications include both those that require a low level of latency (delay) and a low level of jitter (variations in delay) such as Voice over IP (VoIP) or Internet gaming, and those for which jitter alone is a problem such as Internet radio or streaming video. This chapter contains information about configuring QoS and editing classifiers. 14.1.1 What You Can Do in this Chapter • The General screen lets you enable or disable QoS and set the upstream bandwidth (Section 14.3 on page 170). • The Queue Setup screen lets you lets you configure QoS queue assignment (Section 14.4 on page 172). • The Class Setup screen lets you add, edit or delete QoS classifiers (Section 14.5 on page 174). • The Policer Setup screen lets you control ingress (or incoming) traffic (Section 14.6 on page 180). P-870HN-51D User’s Guide 169 Chapter 14 Quality of Service (QoS) • The Monitor screen lets you view the P-870HN-51D's QoS-related packet statistics (Section 14.7 on page 183). 14.2 What You Need to Know QoS versus CoS QoS is used to prioritize source-to-destination traffic flows. All packets in the same flow are given the same priority. CoS (class of service) is a way of managing traffic in a network by grouping similar types of traffic together and treating each type as a class. You can use CoS to give different priorities to different packet types. CoS technologies include IEEE 802.1p layer 2 tagging and DiffServ (Differentiated Services or DS). IEEE 802.1p tagging makes use of three bits in the packet header, while DiffServ is a new protocol and defines a new DS field, which replaces the eight-bit ToS (Type of Service) field in the IP header. Tagging and Marking In a QoS class, you can configure whether to add or change the DSCP (DiffServ Code Point) value, IEEE 802.1p priority level and VLAN ID number in a matched packet. When the packet passes through a compatible network, the networking device, such as a backbone switch, can provide specific treatment or service based on the tag or marker. 14.3 The Quality of Service General Screen Use this screen to enable or disable QoS, set the upstream bandwidth for WAN and downsteam bandwidth for LAN/WLAN. Upstream bandwdith refers to resources alloted to traffic, which goes from the LAN device to the WAN device. On the other hand, downstream bandwidth refers to resources alloted to traffic that comes back from the WAN device to the LAN device 170 P-870HN-51D User’s Guide Chapter 14 Quality of Service (QoS) Click Advanced > QoS to open the screen as shown next. Figure 87 QoS General The following table describes the labels in this screen. Table 60 QoS General LABEL DESCRIPTION Active QoS Select the check box to turn on QoS to improve your network performance. WAN Managed Upstream Bandwidth Enter the amount of upstream bandwidth for the WAN interface that you want to allocate using QoS. The recommendation is to set this speed to match the interface’s actual transmission speed. For example, set the WAN interface speed to 100000 kbps if your Internet connection has an upstream transmission speed of 100 Mbps. You can set this number higher than the interface’s actual transmission speed. The P-870HN-51D uses up to 95% of the DSL port’s actual upstream transmission speed even if you set this number higher than the DSL port’s actual transmission speed. You can also set this number lower than the interface’s actual transmission speed. This will cause the P-870HN-51D to not use some of the interface’s available bandwidth. If you leave this field blank, the P-870HN-51D automatically sets this number to be 95% of the DSL port’s actual upstream transmission speed. LAN/WLAN Managed Downstream Bandwidth P-870HN-51D User’s Guide Enter the amount of downstream bandwidth for the LAN and WLAN interfaces that you want to allocate using QoS. This value depends on what the network adapter supports. If the network adapter supports at least 100 Mbps, the effective value for the field is any value between 1 Kbps to 100 Mbps. The default value is 100 Mbps. 171 Chapter 14 Quality of Service (QoS) Table 60 QoS General LABEL DESCRIPTION Upstream traffic priority will be automatically assigned by This field is ignored if traffic matches a class you previously configured in the Advanced > QoS > Class Setup screen. If traffic does not match a class configured in the Class Setup screen, the P-870HN-51D assigns priority to unmatched traffic based on what you select in this field: Ethernet Priority, IP Precedence and/or Packet Length. See Section 14.8.1 on page 185 for more information on these traffic priority schemes. If you do not configure this field, traffic which does not match a class is mapped to queue two. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. 14.4 The Queue Setup Screen Click QoS > Queue Setup to open the screen as shown next. Use this screen to configure QoS queue assignment. Figure 88 QoS Queue Setup The following table describes the labels in this screen. Table 61 QoS Queue Setup 172 LABEL DESCRIPTION Add Click this button to create a new entry. No. This is the index number of this entry. Active Select the check box to enable the queue. Name This shows the descriptive name of this queue. Interface This shows the name of the P-870HN-51D’s interface through which traffic in this queue passes. Priority This shows the priority of this queue. Weight This shows the weight of this queue. P-870HN-51D User’s Guide Chapter 14 Quality of Service (QoS) Table 61 QoS Queue Setup LABEL DESCRIPTION Buffer Management This shows the queue management algorithm used for this queue. Rate Limit This shows the maximum transmission rate allowed for traffic on this queue. Modify Click the Edit icon to go to the screen where you can edit the queue. Queue management algorithms determine how the P-870HN-51D should handle packets when it receives too many (network congestion). Click the Remove icon to delete an existing queue. Note that subsequent rules move up by one when you take this action. Apply Click Apply to save your changes back to the P-870HN-51D. 14.4.1 Adding a QoS Queue Click the Add button or the edit icon in the Queue Setup screen to configure a queue. Figure 89 QoS Queue Setup: Add The following table describes the labels in this screen. Table 62 QoS Queue Setup: Add LABEL DESCRIPTION Enable Select to enable or disable this queue. Name Enter the descriptive name of this queue. Interface Select the interface to which this queue is applied. Priority Select the priority level (from 1 to 3) of this queue. The smaller the number, the higher the priority level. Traffic assigned to higher priority queues gets through faster while traffic in lower priority queues is dropped if the network is congested. P-870HN-51D User’s Guide 173 Chapter 14 Quality of Service (QoS) Table 62 QoS Queue Setup: Add LABEL DESCRIPTION Weight Select the weight (from 1 to 8) of this queue. If two queues have the same priority level, the P-870HN-51D divides the bandwidth across the queues according to their weights. Queues with larger weights get more bandwidth than queues with smaller weights. Buffer Management This field displays Drop Tail (DT). Drop Tail (DT) is a simple queue management algorithm that allows the P-870HN-51D buffer to accept as many packets as it can until it is full. Once the buffer is full, new packets that arrive are dropped until there is space in the buffer again (packets are transmitted out of it). Rate Limit Specify the maximum transmission rate (in Kbps) allowed for traffic on this queue. Back Click Back to return to the previous screen without saving. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. 14.5 The Class Setup Screen Use this screen to add, edit or delete QoS classifiers. A classifier groups traffic into data flows according to specific criteria such as the source address, destination address, source port number, destination port number or incoming interface. For example, you can configure a classifier to select traffic from the same protocol port (such as Telnet) to form a flow. You can give different priorities to traffic that the P-870HN-51D forwards out through the WAN interface. Give high priority to voice and video to make them run more smoothly. Similarly, give low priority to many large file downloads so that they do not reduce the quality of other applications. Click QoS > Class Setup to open the following screen. Figure 90 QoS Class Setup 174 P-870HN-51D User’s Guide Chapter 14 Quality of Service (QoS) The following table describes the labels in this screen. Table 63 QoS Class Setup LABEL DESCRIPTION Add Click this button to create a new classifier. Order This field displays the index number of the classifier. Active Select the check box to enable the classifier. Class Name This is the name of the classifier. Classification Criteria This shows criteria specified in this classifier, for example the interface from which traffic of this class should come and the source MAC address of traffic that matches this classifier. Forward To This is the interface through which traffic that matches this classifier is forwarded out. DSCP Mark This is the DSCP number added to traffic of this classifier. 802.1P Mark This is the IEEE 802.1p priority level assigned to traffic of this classifier. VLAN ID Tag This is the VLAN ID number assigned to traffic of this classifier. To Queue This is the name of the queue in which traffic of this classifier is put. Modify Click the Edit icon to go to the screen where you can edit the classifier. Click the Remove icon to delete an existing classifier. Note that subsequent rules move up by one when you take this action. Apply P-870HN-51D User’s Guide Click Apply to save your changes back to the P-870HN-51D. 175 Chapter 14 Quality of Service (QoS) 14.5.1 QoS Class Edit Click the Add button or the Edit icon in the Class Setup screen to configure a classifier. Figure 91 QoS Class Setup: Add 176 P-870HN-51D User’s Guide Chapter 14 Quality of Service (QoS) The following table describes the labels in this screen. Table 64 QoS Class Configuration LABEL DESCRIPTION Class Configuration Enable Select to enable or disable this classifier. Class Name Enter a descriptive name of up to 20 printable English keyboard characters, including spaces. Classification Order Select an existing number for where you want to put this classifier to move the classifier to the number you selected after clicking Apply. Select Last to put this rule in the back of the classifier list. Forward to Interface Select a WAN interface through which traffic of this class will be forwarded out. If you select Unchange, the P-870HN-51D forward traffic of this class according to the default routing table. DSCP Mark This field is available only when you select the Ether Type check box. If you select Mark, enter a DSCP value with which the P-870HN-51D replaces the DSCP field in the packets. If you select Auto Mapping and there is a VLAN tag carried in the matched packets, the P-870HN-51D will replace the IP ToS field with the 802.1p priority field. If you select Unchange, the P-870HN-51D keep the DSCP field in the packets. 802.1p Mark Select a priority level with which the P-870HN-51D replaces the IEEE 802.1p priority field in the packets. If you select Unchange, the P-870HN-51D keep the 802.1p priority field in the packets. VLAN ID Tag If you select Remark, enter a VLAN ID number (between 1 and 4095) with which the P-870HN-51D replaces the VLAN ID of the frames. If you select Remove, the P-870HN-51D deletes the VLAN ID of the frames before forwarding them out. If you select Add, the P-870HN-51D treat all matched traffic untagged and add a second VLAN ID. If you select Unchange, the P-870HN-51D keep the VLAN ID in the packets. To Queue Select a queue that applies to this class. You should have configured a queue in the Queue Setup screen already. Criteria Configuration Use the following fields to configure the criteria for traffic classification. Basic From Interface P-870HN-51D User’s Guide Select from which Ethernet port or wireless interface traffic of this class should come. 177 Chapter 14 Quality of Service (QoS) Table 64 QoS Class Configuration (continued) LABEL DESCRIPTION Ether Type Select a predefined application to configure a class for the matched traffic. If you select IP, you also need to configure source or destination MAC address, IP address, DHCP options, DSCP value or the protocol type. If you select 8021Q, you can configure an 802.1p priority level and VLAN ID in the Others section. Source MAC Address Select the check box and enter the source MAC address of the packet. MAC Mask Type the mask for the specified MAC address to determine which bits a packet’s MAC address should match. Enter “f” for each bit of the specified source MAC address that the traffic’s MAC address should match. Enter “0“ for the bit(s) of the matched traffic’s MAC address, which can be of any hexadecimal character(s). For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. IP Address Select the check box and enter the source IP address in dotted decimal notation. A blank source IP address means any source IP address. IP Subnet Mask Enter the source subnet mask. TCP/UDP Port Range If you select TCP or UDP in the IP Protocol field, select the check box and enter the port number(s) of the source. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Destination MAC Address Select the check box and enter the destination MAC address of the packet. MAC Mask Type the mask for the specified MAC address to determine which bits a packet’s MAC address should match. Enter “f” for each bit of the specified source MAC address that the traffic’s MAC address should match. Enter “0“ for the bit(s) of the matched traffic’s MAC address, which can be of any hexadecimal character(s). For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. IP Address Select the check box and enter the destination IP address in dotted decimal notation. A blank source IP address means any source IP address. IP Subnet Mask Enter the destination subnet mask. TCP/UDP Port Range If you select TCP or UDP in the IP Protocol field, select the check box and enter the port number(s) of the source. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Others 178 P-870HN-51D User’s Guide Chapter 14 Quality of Service (QoS) Table 64 QoS Class Configuration (continued) LABEL 802.1P DESCRIPTION This field is available only when you select 802.1Q in the Ether Type field. Select this option and select a priority level (between 0 and 7) from the drop down list box. "0" is the lowest priority level and "7" is the highest. VLAN ID This field is available only when you select 802.1Q in the Ether Type field. Select this option and specify a VLAN ID number between 1 and 4095. IP Protocol This field is available only when you select IP in the Ether Type field. Select this option and select the protocol (service type) from TCP, UDP, ICMP or IGMP. If you select User defined, enter the protocol (service type) number. IP Packet Length DSCP This field is available only when you select IP in the Ether Type field. Select this option and enter the minimum and maximum packet length (from 28 to 1500) in the fields provided. This field is available only when you select IP in the Ether Type field. Select this option and specify a DSCP (DiffServ Code Point) number between 0 and 63 in the field provided. TCP ACK This field is available only when you select IP in the Ether Type field. If you select this option, the matched TCP packets must contain the ACK (Acknowledge) flag. DHCP This field is available only when you select IP in the Ether Type field. Select this option and select a DHCP option. If you select Vendor Class ID (DHCP Option 60), enter the Vendor Class Identifier (Option 60) of the matched traffic, such as the type of the hardware or firmware. If you select User Class ID (DHCP Option 77), enter a string that identifies the user’s category or application type in the matched DHCP packets. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Back Click Back to return to the previous screen without saving. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. P-870HN-51D User’s Guide 179 Chapter 14 Quality of Service (QoS) 14.6 The Policer Setup Screen A policer is a QoS policy. Click QoS > Policer Setup to open the following screen. The P-870HN-51D can control ingress (or incoming) traffic by dropping packets that exceed the committed rate and/or committed burst size specified in this screen. Figure 92 QoS > Policer The following table describes the labels in this screen. Table 65 QoS > Policer Setup LABEL DESCRIPTION Add Click this button to create a new policy. No This field displays the index number of the policy. Active Select the check box to enable the policy. Name This is the name of the policy. Regulated Classes This shows to which classes the policy applies. Meter Type This shows the method that the P-870HN-51D uses for determining which packets to pass, drop or mark (DSCP), whether it’s Simple Token Bucket, Single Rate Three Color Meter or Two Rate Three Color Meter. Refer to Section 14.8.2 on page 186 for information on these meter types. Parameter Committed Rate - This shows the maximum committed rate for the specified class/es. Committed Burst Size - This shows the maximum committed burst size for the specified class/es. 180 P-870HN-51D User’s Guide Chapter 14 Quality of Service (QoS) Table 65 QoS > Policer Setup (continued) LABEL DESCRIPTION Action Conforming Action - This shows the action that the P-870HN-51D applies to packets that conform to the meter type selected, and can be Pass, Drop or DSCP mark. Non Conforming Action - This shows the action that the P-870HN51D applies to packets that do not conform to the meter type selected, and can be Pass, Drop or DSCP mark. • • • Modify Pass - the packet is allowed to flow to its destination. Drop - the packet is discarded. DSCP mark - the packet is given a DSCP mark and processed accordingly. See Section 14.8.1 on page 185 for information on DSCP mark. Click the Edit icon to go to the screen where you can edit the classifier. Click the Remove icon to delete an existing classifier. Note that subsequent rules move up by one when you take this action. Apply Click Apply to save your changes back to the P-870HN-51D. 14.6.1 Policer Setup Add/Edit Figure 93 QoS > Policer: Edit P-870HN-51D User’s Guide 181 Chapter 14 Quality of Service (QoS) The following table describes the labels in this screen. Table 66 QoS > Policer Setup: Edit LABEL DESCRIPTION Enable Select this to have the P-870HN-51D pass, drop or mark packets Meter Type Select the method that the P-870HN-51D uses for determining which packets to pass, drop or mark (DSCP). Choices are: Simple Token Bucket, Single Rate Three Color Meter and Two Rate Three Color Meter. Refer to Section 14.8.2 on page 186 for information on these meter types. that exceed the committed rate and/or committed burst size specified in this screen. Committed Rate Enter the maximum committed rate for the specified class/es. Committed Burst Size Enter the maximum committed burst size for the specified class/es. Conforming Action Select the action that the P-870HN-51D applies to packets that conform to the meter type selected. Choices are Pass, Drop and DSCP mark. • • • Noncomforming Action Select the action that the P-870HN-51D applies to packets that do not conform to the meter type selected. Choices are Pass, Drop and DSCP mark. • • • 182 Pass - the packet is allowed to flow to its destination. Drop - the packet is discarded. DSCP mark - the packet is given a DSCP mark and processed accordingly. See Section 14.8.1 on page 185 for information on DSCP mark. Pass - the packet is allowed to flow to its destination. Drop - the packet is discarded. DSCP mark - the packet is given a DSCP mark and processed accordingly. See Section 14.8.1 on page 185 for information on DSCP mark. Regularted Classes Member Setting Use the Add and Remove buttons to select or deselect classes to which the policy applies. Available Class This shows the available classes. Selected Class This shows classes to which the policy applies. Back Click Back to return to the previous screen without saving. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. P-870HN-51D User’s Guide Chapter 14 Quality of Service (QoS) 14.7 The QoS Monitor Screen To view the P-870HN-51D’s QoS packet statistics, click Advanced > QoS > Monitor. The screen appears as shown. Figure 94 QoS > Monitor The following table describes the labels in this screen. Table 67 QoS > Monitor LABEL DESCRIPTION Refresh Interval Enter how often you want the P-870HN-51D to update this screen. Select No Refresh to stop refreshing statistics. Interface Monitor No. This is the index number of the entry. Name This shows the name of the WAN interface on the P-870HN-51D. Pass This shows how many packets forwarded to this interface are transmitted successfully. Drop This shows how many packets forwarded to this interface are dropped. Queue Monitor No. This is the index number of the entry. Name This shows the name of the queue. Pass This shows how many packets assigned to this queue are transmitted successfully. Drop This shows how many packets assigned to this queue are dropped. P-870HN-51D User’s Guide 183 Chapter 14 Quality of Service (QoS) 14.8 Technical Reference The following section contains additional technical information about the P-870HN51D features described in this chapter. IEEE 802.1Q Tag The IEEE 802.1Q standard defines an explicit VLAN tag in the MAC header to identify the VLAN membership of a frame across bridges. A VLAN tag includes the 12-bit VLAN ID and 3-bit user priority. The VLAN ID associates a frame with a specific VLAN and provides the information that devices need to process the frame across the network. IEEE 802.1p specifies the user priority field and defines up to eight separate traffic types. The following table describes the traffic types defined in the IEEE 802.1d standard (which incorporates the 802.1p). Table 68 IEEE 802.1p Priority Level and Traffic Type PRIORITY LEVEL TRAFFIC TYPE Level 7 Typically used for network control traffic such as router configuration messages. Level 6 Typically used for voice traffic that is especially sensitive to jitter (jitter is the variations in delay). Level 5 Typically used for video that consumes high bandwidth and is sensitive to jitter. Level 4 Typically used for controlled load, latency-sensitive traffic such as SNA (Systems Network Architecture) transactions. Level 3 Typically used for “excellent effort” or better than best effort and would include important business traffic that can tolerate some delay. Level 2 This is for “spare bandwidth”. Level 1 This is typically used for non-critical “background” traffic such as bulk transfers that are allowed but that should not affect other applications and users. Level 0 Typically used for best-effort traffic. DiffServ QoS is used to prioritize source-to-destination traffic flows. All packets in the flow are given the same priority. You can use CoS (class of service) to give different priorities to different packet types. DiffServ (Differentiated Services) is a class of service (CoS) model that marks packets so that they receive specific per-hop treatment at DiffServ-compliant network devices along the route based on the application types and traffic flow. Packets are marked with DiffServ Code Points (DSCPs) indicating the level of 184 P-870HN-51D User’s Guide Chapter 14 Quality of Service (QoS) service desired. This allows the intermediary DiffServ-compliant network devices to handle the packets differently depending on the code points without the need to negotiate paths or remember state information for every flow. In addition, applications do not have to request a particular service or give advanced notice of where the traffic is going. DSCP and Per-Hop Behavior DiffServ defines a new Differentiated Services (DS) field to replace the Type of Service (TOS) field in the IP header. The DS field contains a 2-bit unused field and a 6-bit DSCP field which can define up to 64 service levels. The following figure illustrates the DS field. DSCP is backward compatible with the three precedence bits in the ToS octet so that non-DiffServ compliant, ToS-enabled network device will not conflict with the DSCP mapping. DSCP (6 bits) Unused (2 bits) The DSCP value determines the forwarding behavior, the PHB (Per-Hop Behavior), that each packet gets across the DiffServ network. Based on the marking rule, different kinds of traffic can be marked for different kinds of forwarding. Resources can then be allocated according to the DSCP values and the configured policies. 14.8.1 Automatic Priority Queue Assignment If you enable QoS on the P-870HN-51D, the P-870HN-51D can automatically base on the IEEE 802.1p priority level, IP precedence and/or packet length to assign priority to traffic which does not match a class. The following table shows you the internal layer-2 and layer-3 QoS mapping on the P-870HN-51D. On the P-870HN-51D, traffic assigned to higher priority queues gets through faster while traffic in lower index queues is dropped if the network is congested. Table 69 Internal Layer2 and Layer3 QoS Mapping LAYER 2 LAYER 3 PRIORITY QUEUE IEEE 802.1P USER PRIORITY (ETHERNET PRIORITY) TOS (IP DSCP PRECEDENCE) 0 1 0 000000 1 2 2 0 0 000000 P-870HN-51D User’s Guide IP PACKET LENGTH (BYTE) >1100 185 Chapter 14 Quality of Service (QoS) Table 69 Internal Layer2 and Layer3 QoS Mapping LAYER 2 LAYER 3 PRIORITY QUEUE IEEE 802.1P USER PRIORITY (ETHERNET PRIORITY) TOS (IP PRECEDENCE) DSCP IP PACKET LENGTH (BYTE) 3 3 1 250~1100 001110 001100 001010 001000 4 4 2 010110 010100 010010 010000 5 5 3 011110 <250 011100 011010 011000 6 6 4 100110 100100 100010 100000 5 101110 101000 7 7 6 110000 7 111000 14.8.2 Traffic Policing Meter Types Traffic policing is the limiting of the input or output transmission rate of a class of traffic on the basis of user-defined criteria. Traffic policing methods measure traffic flows against user-defined criteria and identify it as either conforming, exceeding or violating the criteria. Simple Token Bucket is similar to tokens in a bucket to control when traffic can be transmitted. The bucket is a buffer that temporarily stores outgoing packets and transmits them at an average rate. Single Rate Three Color Marker (SRTCM) and Two Rate Three Color Marker (TRTCM) evaluate incoming packets and mark them with one of three colors which 186 P-870HN-51D User’s Guide Chapter 14 Quality of Service (QoS) refer to packet loss priority (PLP) levels. High PLP level is referred to as red, medium is referred to as yellow and low is referred to as green. The difference between the two meters is the types of parameters used to evaluate packets. SRTCM uses committed information rate (CIR), the committed burst size and the excess burst size. TRTCM uses peak information rate (PIR), CIR, peak burst size and a committed burst size. After SRTCM and TRTCM are configured and DiffServ is enabled the following actions are performed on the colored packets: • Red (high loss priority level) packets are dropped. • Yellow (medium loss priority level) packets are dropped if there is congestion on the network. • Green (low loss priority level) packets are forwarded. P-870HN-51D User’s Guide 187 Chapter 14 Quality of Service (QoS) 188 P-870HN-51D User’s Guide CHAPTER 15 Dynamic DNS Setup 15.1 Overview Dynamic DNS allows you to update your current dynamic IP address with one or many dynamic DNS services so that anyone can contact you (in NetMeeting, CUSeeMe, etc.). You can also access your FTP server or Web site on your own computer using a domain name (for instance myhost.dhs.org, where myhost is a name of your choice) that will never change instead of using an IP address that changes each time you reconnect. Your friends or relatives will always be able to call you even if they don't know your IP address. First of all, you need to have registered a dynamic DNS account with www.dyndns.org. This is for people with a dynamic IP from their ISP or DHCP server that would still like to have a domain name. The Dynamic DNS service provider will give you a password or key. 15.1.1 What You Can Do in this Chapter Use the Dynamic DNS screen (Section 15.3 on page 190) to enable DDNS and configure the DDNS settings on the P-870HN-51D. 15.2 What You Need To Know DYNDNS Wildcard Enabling the wildcard feature for your host causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname. If you have a private WAN IP address, then you cannot use Dynamic DNS. P-870HN-51D User’s Guide 189 Chapter 15 Dynamic DNS Setup 15.3 The Dynamic DNS Screen To change your P-870HN-51D’s DDNS, click Advanced > Dynamic DNS. The screen appears as shown. Figure 95 Advanced > Dynamic DNS The following table describes the fields in this screen. Table 70 Advanced > Dynamic DNS LABEL DESCRIPTION Service Provider Select the name of your Dynamic DNS service provider. Host Name Type the domain name assigned to your P-870HN-51D by your Dynamic DNS provider. You can specify up to two host names in the field separated by a comma (","). 190 Interface Select the WAN interface to use for updating the IP address of the domain name. User Name Type your user name. Password Type the password assigned to you. Email Enter the user name you used to register for this service. Key Enter the password you used to register for this service. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. P-870HN-51D User’s Guide CHAPTER 16 Remote Management 16.1 Overview This chapter explains how to configure the remote management and access control settings on the P-870HN-51D. 16.1.1 What You Can Do in this Chapter • The TR-069 screen lets you configure the P-870HN-51D’s TR-069 autoconfiguration settings (Section 16.3 on page 193). • The TR-064 screen lets you enable management via TR-064 on the P-870HN51D (Section 16.3 on page 193). • The Service Control screens let you configure through which interface(s) users can use which service(s) to manage the P-870HN-51D (Section 16.4 on page 194). • The IP Address screens let you configure from which IP address(es) users can use a service to manage the P-870HN-51D (Section 16.5 on page 195). 16.2 The TR-069 Screen TR-069 defines how Customer Premise Equipment (CPE), for example your P870HN-51D, can be managed over the WAN by an Auto Configuration Server (ACS). TR-069 is based on sending Remote Procedure Calls (RPCs) between an ACS and a client device. RPCs are sent in Extensible Markup Language (XML) format over HTTP or HTTPS. An administrator can use an ACS to remotely set up the P-870HN-51D, modify settings, perform firmware upgrades as well as monitor and diagnose the P870HN-51D. You have to enable the device to be managed by the ACS and specify the ACS IP address or domain name and username and password. P-870HN-51D User’s Guide 191 Chapter 16 Remote Management Click Advanced > Remote MGMT to open the following screen. Use this screen to configure your P-870HN-51D to be managed by an ACS. Figure 96 TR-069 The following table describes the fields in this screen. Table 71 TR-069 192 LABEL DESCRIPTION Inform Select Enable to activate remote management via TR-069 on the WAN. Otherwise, select Disable. Inform Interval Enter the time interval (in seconds) at which the P-870HN-51D sends information to the auto-configuration server. ACS URL Enter the URL or IP address of the auto-configuration server. ACS User Name Enter the TR-069 user name for authentication with the autoconfiguration server. ACS Password Enter the TR-069 password for authentication with the autoconfiguration server. WAN Interface used by TR-069 client Select a WAN interface through which the TR-069 traffic passes. Display SOAP messages on serial console Select Enable to show the SOAP messages on the console. Connection Request Authentication Select this option to enable authentication when there is a connection request from the ACS. Connection Request User Name Enter the connection request user name. If you select Multi_WAN, you should also select the pre-configured WAN connection(s). When the ACS makes a connection request to the P-870HN-51D, this user name is used to authenticate the ACS. P-870HN-51D User’s Guide Chapter 16 Remote Management Table 71 TR-069 (continued) LABEL DESCRIPTION Connection Request Password Enter the connection request password. Connection Request URL This shows the connection request URL. Apply/Save Click this button to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. When the ACS makes a connection request to the P-870HN-51D, this password is used to authenticate the ACS. The ACS can use this URL to make a connection request to the P870HN-51D. 16.3 The TR-064 Screen TR-064 is a LAN-Side DSL CPE Configuration protocol defined by the DSL Forum. TR-064 is built on top of UPnP. It allows the users to use a TR-064 compliant CPE management application on their computers from the LAN to discover the CPE and configure user-specific parameters, such as the username and password. Click Advanced > Remote MGMT > TR064 to open the following screen. Figure 97 TR-064 The following table describes the fields in this screen. Table 72 TR-064 LABEL DESCRIPTION Enable TR064 Select the check box to activate management via TR-064 on the LAN. Enable Authenticator Some TR-064 commands require authentication before it can be executed. Select this to have the P-870HN-51D authenticate the user before running the command. Deselect this to disable authentication and have the P-870HN-51D run all commands. Apply P-870HN-51D User’s Guide Click this button to save your changes back to the P-870HN-51D. 193 Chapter 16 Remote Management 16.4 The Service Control Screen Click Advanced > Remote MGMT > Service Control to open the following screen. Use this screen to decide what services you may use to access which P870HN-51D interface. Figure 98 Service Control The following table describes the fields in this screen. Table 73 Access Control: Services 194 LABEL DESCRIPTION Service Control Select Enable to turn on service control. Otherwise, select Disable. # This is the index number of the entry. Services This is the service you may use to access the P-870HN-51D. LAN Select the Enable check box for the corresponding services that you want to allow access to the P-870HN-51D from the LAN. WAN Select the Enable check box for the corresponding services that you want to allow access to the P-870HN-51D from the WAN. Apply Click this button to save your changes back to the P-870HN-51D. P-870HN-51D User’s Guide Chapter 16 Remote Management 16.5 The IP Address Screen Click Advanced > Remote MGMT > IP Address to open the following screen. Use this screen to specify the “trusted” computers from which an administrator may use a service to manage the P-870HN-51D. Figure 99 IP Address The following table describes the fields in this screen. Table 74 IP Address LABEL DESCRIPTION Access Control Mode Select Enable to activate the secured client list. Select Disable to disable the list without deleting it. IP Address This is the IP address of the trusted computer from which you can manage the P-870HN-51D. Remove Select this check box and click the Remove button to delete this entry from the P-870HN-51D. Add Click this button to create a new entry. Remove Click this button to delete the selected entry. P-870HN-51D User’s Guide 195 Chapter 16 Remote Management 16.5.1 Adding an IP Address Click the Add button in the IP Address screen to open the following screen. Figure 100 IP Address: Add The following table describes the fields in this screen. Table 75 IP Address: Add 196 LABEL DESCRIPTION IP Address Enter the IP address of the trusted computer from which you can manage the P-870HN-51D. Apply/Save Click this button to save your changes back to the P-870HN-51D. Back Click this button to return to the previous screen without saving. P-870HN-51D User’s Guide CHAPTER 17 Universal Plug-and-Play (UPnP) 17.1 Overview Universal Plug and Play (UPnP) is a distributed, open networking standard that uses TCP/IP for simple peer-to-peer network connectivity between devices. A UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network. In turn, a device can leave a network smoothly and automatically when it is no longer in use. 17.1.1 What You Can Do in this Chapter The UPnP screen lets you enable UPnP on the P-870HN-51D (Section 17.3 on page 198). 17.2 What You Need to Know How do I know if I'm using UPnP? UPnP hardware is identified as an icon in the Network Connections folder (Windows XP). Each UPnP compatible device installed on your network will appear as a separate icon. Selecting the icon of a UPnP device will allow you to access the information and properties of that device. NAT Traversal UPnP NAT traversal automates the process of allowing an application to operate through NAT. UPnP network devices can automatically configure network addressing, announce their presence in the network to other UPnP devices and enable exchange of simple product and service descriptions. NAT traversal allows the following: • Dynamic port mapping • Learning public IP addresses • Assigning lease times to mappings P-870HN-51D User’s Guide 197 Chapter 17 Universal Plug-and-Play (UPnP) Windows Messenger is an example of an application that supports NAT traversal and UPnP. See the NAT chapter for more information on NAT. Cautions with UPnP The automated nature of NAT traversal applications in establishing their own services and opening firewall ports may present network security issues. Network information and configuration may also be obtained and modified by users in some network environments. When a UPnP device joins a network, it announces its presence with a multicast message. For security reasons, the P-870HN-51D allows multicast messages on the LAN only. All UPnP-enabled devices may communicate freely with each other without additional configuration. Disable UPnP if this is not your intention. UPnP and ZyXEL ZyXEL has achieved UPnP certification from the Universal Plug and Play Forum UPnP™ Implementers Corp. (UIC). ZyXEL's UPnP implementation supports Internet Gateway Device (IGD) 1.0. See the following sections for examples of installing and using UPnP. 17.3 The UPnP Screen Click Advanced > UPnP to display the screen shown next. See Section 17.1 on page 197 for more information. Figure 101 Advanced > UPnP 198 P-870HN-51D User’s Guide Chapter 17 Universal Plug-and-Play (UPnP) The following table describes the fields in this screen. Table 76 Advanced > UPnP LABEL DESCRIPTION Enable Universal Plug and Play (UPnP) Feature Select this check box to enable UPnP. Be aware that anyone could use a UPnP application to open the web configurator's login screen without entering the P-870HN-51D's IP address (although you must still enter the password to access the web configurator). Apply/Save Click this to save the setting to the P-870HN-51D. 17.4 Installing UPnP in Windows Example This section shows how to install UPnP in Windows Me and Windows XP. Installing UPnP in Windows Me Follow the steps below to install the UPnP in Windows Me. 1 Click Start and Control Panel. Double-click Add/Remove Programs. 2 Click on the Windows Setup tab and select Communication in the Components selection box. Click Details. Figure 102 Add/Remove Programs: Windows Setup: Communication P-870HN-51D User’s Guide 199 Chapter 17 Universal Plug-and-Play (UPnP) 3 In the Communications window, select the Universal Plug and Play check box in the Components selection box. Figure 103 Add/Remove Programs: Windows Setup: Communication: Components 4 Click OK to go back to the Add/Remove Programs Properties window and click Next. 5 Restart the computer when prompted. Installing UPnP in Windows XP Follow the steps below to install the UPnP in Windows XP. 200 1 Click Start and Control Panel. 2 Double-click Network Connections. P-870HN-51D User’s Guide Chapter 17 Universal Plug-and-Play (UPnP) 3 In the Network Connections window, click Advanced in the main menu and select Optional Networking Components …. Figure 104 Network Connections 4 The Windows Optional Networking Components Wizard window displays. Select Networking Service in the Components selection box and click Details. Figure 105 Windows Optional Networking Components Wizard P-870HN-51D User’s Guide 201 Chapter 17 Universal Plug-and-Play (UPnP) 5 In the Networking Services window, select the Universal Plug and Play check box. Figure 106 Networking Services 6 Click OK to go back to the Windows Optional Networking Component Wizard window and click Next. 17.5 Using UPnP in Windows XP Example This section shows you how to use the UPnP feature in Windows XP. You must already have UPnP installed in Windows XP and UPnP activated on the P-870HN51D. Make sure the computer is connected to a LAN port of the P-870HN-51D. Turn on your computer and the P-870HN-51D. Auto-discover Your UPnP-enabled Network Device 1 202 Click Start and Control Panel. Double-click Network Connections. An icon displays under Internet Gateway. P-870HN-51D User’s Guide Chapter 17 Universal Plug-and-Play (UPnP) 2 Right-click the icon and select Properties. Figure 107 Network Connections 3 In the Internet Connection Properties window, click Settings to see the port mappings there were automatically created. Figure 108 Internet Connection Properties P-870HN-51D User’s Guide 203 Chapter 17 Universal Plug-and-Play (UPnP) 4 You may edit or delete the port mappings or click Add to manually add port mappings. Figure 109 Internet Connection Properties: Advanced Settings Figure 110 Internet Connection Properties: Advanced Settings: Add 5 204 When the UPnP-enabled device is disconnected from your computer, all port mappings will be deleted automatically. P-870HN-51D User’s Guide Chapter 17 Universal Plug-and-Play (UPnP) 6 Select Show icon in notification area when connected option and click OK. An icon displays in the system tray. Figure 111 System Tray Icon 7 Double-click on the icon to display your current Internet connection status. Figure 112 Internet Connection Status Web Configurator Easy Access With UPnP, you can access the web-based configurator on the P-870HN-51D without finding out the IP address of the P-870HN-51D first. This comes helpful if you do not know the IP address of the P-870HN-51D. Follow the steps below to access the web configurator. 1 Click Start and then Control Panel. 2 Double-click Network Connections. P-870HN-51D User’s Guide 205 Chapter 17 Universal Plug-and-Play (UPnP) 3 Select My Network Places under Other Places. Figure 113 Network Connections 4 206 An icon with the description for each UPnP-enabled device displays under Local Network. P-870HN-51D User’s Guide Chapter 17 Universal Plug-and-Play (UPnP) 5 Right-click on the icon for your P-870HN-51D and select Invoke. The web configurator login screen displays. Figure 114 Network Connections: My Network Places 6 Right-click on the icon for your P-870HN-51D and select Properties. A properties window displays with basic information about the P-870HN-51D. Figure 115 Network Connections: My Network Places: Properties: Example P-870HN-51D User’s Guide 207 Chapter 17 Universal Plug-and-Play (UPnP) 208 P-870HN-51D User’s Guide CHAPTER 18 Parental Control 18.1 Overview Parental control allows you to block web sites with the specific URL. You can also define time periods and days during which the P-870HN-51D performs parental control on a specific user. 18.1.1 What You Can Do in this Chapter • The Time Restriction screen lets you give different time restrictions to each user of your network (Section 18.2 on page 209). • The URL Filter screen lets you restrict home network users from viewing inappropriate websites (Section 18.3 on page 211). 18.2 The Time Restriction Screen Use this screen to view the schedules and enable parental control on a specific user during certain periods. Click Advanced Setup > Parental Control to open the following screen. Figure 116 Parental Control > Time restriction P-870HN-51D User’s Guide 209 Chapter 18 Parental Control The following table describes the fields in this screen. Table 77 Parental Control > Time Restriction LABEL DESCRIPTION # This shows the index number of the schedule. Active Select the check box to enable the schedule. username This shows the name of the user. MAC This shows the MAC address of the LAN user’s computer to which this schedule applies. Mon ~ Sun x indicates the day(s) on which parental control is enabled. Start This shows the time when the schedule starts. Stop This shows the time when the schedule ends. Modify Click the Edit icon to go to the screen where you can edit the schedule. Click the Remove icon to delete an existing schedule. Add Click Add to create a new schedule. Apply Click Apply to save your changes back to the P-870HN-51D. 18.2.1 Adding a Schedule Click the Add button in the Time Restriction screen to open the following screen. Use this screen to configure a restricted access schedule for a specific user on your network. Figure 117 Time Restriction Configuration 210 P-870HN-51D User’s Guide Chapter 18 Parental Control The following table describes the fields in this screen. Table 78 Time Restriction Configuration LABEL DESCRIPTION User Name Enter the name of the user. MAC Address Enter the MAC address of the LAN user’s computer to which this schedule applies. Days of the week Select check boxes for the days that you want the P-870HN-51D to perform parental control. Start Blocking Time End Blocking Time Enter the time period of each day, in 24-hour format, during which parental control will be enforced. Back Click this button to return to the previous screen without saving any changes. Save/Apply Click this button to save your settings back to the P-870HN-51D. 18.3 The URL Filter Screen Use this screen to configure URL filtering settings to allow or block the users on your network from accessing certian web sites. Click Advanced Setup > Parental Control > URL Filter to open the following screen. Figure 118 Parental Control > URL Filter The following table describes the fields in this screen. Table 79 Parental Control > URL Filter LABEL DESCRIPTION Enable URL Filter Select the check box to enable URL filtering on the P-870HN-51D. # This is the index number of the rule. P-870HN-51D User’s Guide 211 Chapter 18 Parental Control Table 79 Parental Control > URL Filter (continued) LABEL DESCRIPTION Active Select the check box to enable the filtering rule. Address This is the URL of the web site in this rule. Port This is the port number the web server uses to forward HTTP traffic. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Remove icon to delete an existing rule. Add Click Add to create a new rule. Apply Click this button to save your settings back to the P-870HN-51D. 18.3.1 Adding URL Filter Click the Add button in the URL Filter screen to open the following screen. Figure 119 URL Filter Configuration The following table describes the fields in this screen. Table 80 URL Filter Configuration 212 LABEL DESCRIPTION URL Address Enter the URL of web site to which the P-870HN-51D blocks or allows access. Port Number Specify the port number the web server uses to forward HTTP traffic. Back Click this button to return to the previous screen without saving any changes. Save/Apply Click this button to save your settings back to the P-870HN-51D. P-870HN-51D User’s Guide CHAPTER 19 Interface Group 19.1 Overview By default, all LAN and WAN interfaces on the P-870HN-51D are in the same group and can communicate with each other. You can create multiple groups to have the P-870HN-51D assign the IP addresses in different domains to different groups. Each group acts as an independent network on the P-870HN-51D. 19.1.1 What You Can Do in this Chapter The Interface Group screen lets you create multiple networks on the P-870HN51D (Section 19.2 on page 213). 19.2 The Interface Group Screen You can manually add a LAN interface to a new group. Alternatively, you can have the P-870HN-51D automatically add the incoming traffic and the LAN interface on which traffic is received to the new group when its source MAC address or DHCP option information matches the predefined filtering criteria. Use the LAN screen to configure the private IP addresses the DHCP server on the P-870HN-51D assigns to the clients in the default and/or user-defined groups. If you set the P-870HN-51D to assign IP addresses based on the client’s source MAC address or DHCP option information, you must enable DHCP server and configure LAN TCP/IP settings for both the default and user-defined groups. See Chapter 6 on page 91 for more information. P-870HN-51D User’s Guide 213 Chapter 19 Interface Group In the following example, the client that sends packets with the source MAC address 00:19:cb:01:23:45 is assigned the IP address 192.168.2.2 and uses the WAN interface ptm0_2. Figure 120 Interface Grouping Application Default: ETH 2~4 192.168.1.x/24 ptm0_1 ptm0_2 192.168.2.x/24 G2:00:19:cb:01:23:45 Click Advanced Setup > Interface Group to open the following screen. Figure 121 Interface Group The following table describes the fields in this screen. Table 81 Interface Grouping 214 LABEL DESCRIPTION # This shows the index number of the entry. Group Name This shows the descriptive name of the group. WAN Interface This shows the WAN interfaces in the group. LAN Interfaces This shows the LAN interfaces in the group. Criteria This shows the filtering criteria for the goup. Remove Click the Remove icon to delete the group. Add Click this button to create a new group. P-870HN-51D User’s Guide Chapter 19 Interface Group 19.2.1 Interface Group Configuration Click the Add button in the Interface Group screen to open the following screen. Use this screen to create a new interface group. Note: An interface can belong to a group only. Figure 122 Interface Group Configuration The following table describes the fields in this screen. Table 82 Interface Group Configuration LABEL DESCRIPTION Group Name Enter a name to identify this group. WAN Interfaces used in the grouping Select a WAN interface to be used in this group. Grouped LAN Interfaces Select a LAN or wireless LAN interface in the Available LAN Interfaces and use the left-facing arrow to move it to the Grouped LAN Interfaces to add the interface to this group. Available LAN Interfaces Select None to not add a WAN interface to this group. To remove a LAN or wireless LAN interface from the Grouped LAN Interfaces, use the righ-facing arrow. # This shows the index number of the rule. Filter Criteria This shows the filtering criteria. The LAN interface on which the matched traffic is received will belong to this group automatically. P-870HN-51D User’s Guide 215 Chapter 19 Interface Group Table 82 Interface Group Configuration (continued) LABEL DESCRIPTION Remove Click the Remove icon to delete this rule from the P-870HN-51D. Add Click this button to create a new rule. Back Click this button to return to the previous screen without saving any changes. Apply Click this button to save your settings back to the P-870HN-51D. 19.2.2 Interface Grouping Criteria Click the Add button in the Interface Grouping Configuration screen to open the following screen. Figure 123 Interface Grouping Criteria The following table describes the fields in this screen. Table 83 Interface Grouping Criteria LABEL DESCRIPTION Source MAC Address Enter the source MAC address of the packet. DHCP Option 60 Select this option and enter the Vendor Class Identifier (Option 60) of the matched traffic, such as the type of the hardware or firmware. DHCP Option 61 Select this and enter the device identity of the matched traffic. IAID 216 Enter the Identity Association Identifier (IAID) of the device, for example, the WAN connection index number. P-870HN-51D User’s Guide Chapter 19 Interface Group Table 83 Interface Grouping Criteria (continued) LABEL DUID Type DESCRIPTION Select DUID-LLT (DUID Based on Link-layer Address Plus Time) to enter the hardware type, a time value and the MAC address of the device. Select DUID-EN (DUID Assigned by Vendor Based upon Enterprise Number) to enter the vendor’s registered enterprise number. Select DUID-LL (DUID Based on Link-layer Address) to enter the device’s hardware type and hardware address (MAC address) in the following fields. Select Other to enter any string that identifies the device in the DUID field. Hardware type Enter the 16-bit hardware type of the device from which the traffic comes. For example, Ethernet is 1 and Experimental Ethernet is 2. Time Enter the time (in seconds since midnight (UTC), January 1, 2000) the DUID is generated. Link-layer address Enter the MAC address of the device. Enterprise number Enter the vendor’s 32-bit enterprise number registered with the IANA (Internet Assigned Numbers Authority). Identifier Enter a unique identifier assigned by the vendor. DUID Enter the DHCP Unique Identifier (DUID) of the device. DHCP Option 125 Select this and enter vendor specific information of the matched traffic. Enterprise number Enter the vendor’s 32-bit enterprise number registered with the IANA (Internet Assigned Numbers Authority). Manufacturer OUI Specify the vendor’s OUI (Organization Unique Identifier). It is usually the first three bytes of the MAC address. Product Class Enter the product class of the device. Model Name Enter the model name of the device. Serial Number Enter the serial number of the device. Back Click this button to return to the previous screen without saving any changes. Apply Click this button to save your settings back to the P-870HN-51D. P-870HN-51D User’s Guide 217 Chapter 19 Interface Group 218 P-870HN-51D User’s Guide CHAPTER 20 System Settings 20.1 Overview This chapter shows you how to configure system related settings, such as system time, password, name, the domain name and the inactivity timeout interval. 20.1.1 What You Can Do in this Chapter • The General screen lets you configure system settings (Section 20.2 on page 219). • The Time Setting screen lets you set the system time (Section 20.3 on page 220). 20.2 The General Screen Use the General screen to configure system settings such as the system password. Click Maintenance > System to open the General screen. Figure 124 Maintenance > System > General P-870HN-51D User’s Guide 219 Chapter 20 System Settings The following table describes the labels in this screen. Table 84 Maintenance > System > Genera LABEL DESCRIPTION UserName Type the user name you use to access the system. Old Password Type the default password or the existing password you use to access the system in this field. New Password Type your new system password (up to 30 characters). Note that as you type a password, the screen displays a (*) for each character you type. After you change the password, use the new password to access the P870HN-51D. Retype to Confirm Type the new password again for confirmation. Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. 20.3 The Time Setting Screen To change your P-870HN-51D’s time and date, click Maintenance > System > Time Setting. The screen appears as shown. Use this screen to configure the P870HN-51D’s time based on your local time zone. Figure 125 Maintenance > System > Time Setting 220 P-870HN-51D User’s Guide Chapter 20 System Settings The following table describes the fields in this screen. Table 85 Maintenance > System > Time Setting LABEL DESCRIPTION Current Time Current Time This field displays the time of your P-870HN-51D. Each time you reload this page, the P-870HN-51D synchronizes the time with the time server. Current Date This field displays the date of your P-870HN-51D. Each time you reload this page, the P-870HN-51D synchronizes the date with the time server. Time and Date Setup Manual Select this option to enter the time and date manually. Get from Time Server Select this option to have the P-870HN-51D get the time and date from the time server you specified below. First NTP time server Select an NTP time server from the drop-down list box. Second NTP time server Third NTP time server Otherwise, select Other and enter the IP address or URL (up to 20 extended ASCII characters in length) of your time server. Select None if you don’t want to configure the time server. Check with your ISP/network administrator if you are unsure of this information. Fourth NTP time server Fifth NTP time server Time zone offset Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Apply Click Apply to save your changes back to the P-870HN-51D. Cancel Click Cancel to begin configuring this screen afresh. P-870HN-51D User’s Guide 221 Chapter 20 System Settings 222 P-870HN-51D User’s Guide CHAPTER 21 Logs 21.1 Overview This chapter contains information about configuring general log settings and viewing the P-870HN-51D’s logs. The web configurator allows you to choose which categories of events and/or alerts to have the P-870HN-51D log and then display the logs or have the P870HN-51D send them to a syslog server. 21.1.1 What You Can Do in this Chapter • The View Log screen lets you see the logs for the categories that you selected in the Log Settings screen (Section 21.2 on page 223). • The Log Settings screen lets you configure to where the P-870HN-51D is to send logs and which logs and/or immediate alerts the P-870HN-51D is to record (Section 21.3 on page 224). 21.2 The View Log Screen Click Maintenance > Logs to open the View Log screen. Use the View Log screen to see the logs for the categories that you selected in the Log Settings screen (see Section 21.3 on page 224). P-870HN-51D User’s Guide 223 Chapter 21 Logs The log wraps around and deletes the old entries after it fills. Figure 126 Maintenance > Logs > View Log The following table describes the fields in this screen. Table 86 Maintenance > Logs > View Log LABEL DESCRIPTION Display Select a severity level of logs to view. The P-870HN-51D displays the logs with the severity level equal to or higher than what you selected. # This field is a sequential value and is not associated with a specific entry. Date/Time This field displays the time the log was recorded. Severity This field displays the severity level of the log. System This field displays the system module from which the logs come. Message This field states the reason for the log. 21.3 The Log Settings Screen Use the Log Settings screen to configure to where the P-870HN-51D is to send logs and which logs and/or immediate alerts the P-870HN-51D is to record and display. 224 P-870HN-51D User’s Guide Chapter 21 Logs To change your P-870HN-51D’s log settings, click Maintenance > Logs > Log Settings. The screen appears as shown. Figure 127 Maintenance > Logs > Log Settings The following table describes the fields in this screen. Table 87 Maintenance > Logs > Log Settings LABEL DESCRIPTION Active Select to enable or disable system logging. Log Level Select the severity level of the logs that you want the P-870HN-51D to display, record and send to the log server. The P-870HN-51D displays and records the logs with the severity level equal to or higher than what you selected. Mode Select Local to record the logs and store them in the local memory of the P-870HN-51D only. Select Remote to send logs to the specified log server. Select Both to record the logs and store them in the local memory and also send logs to the log server. Syslog Server IP Address Enter the server name or the IP address of the log server. Syslog Server UDP Port Enter the UDP port of the log server. Apply Click Apply to save your customized settings. P-870HN-51D User’s Guide 225 Chapter 21 Logs 226 P-870HN-51D User’s Guide CHAPTER 22 Tools Do not interrupt the file transfer process as this may PERMANENTLY DAMAGE your P-870HN-51D. 22.1 Overview This chapter explains how to upload new firmware, manage configuration files and restart your P-870HN-51D. Use the instructions in this chapter to change the device’s configuration file or upgrade its firmware. After you configure your device, you can backup the configuration file to a computer. That way if you later misconfigure the device, you can upload the backed up configuration file to return to your previous settings. You can alternately upload the factory default configuration file if you want to return the device to the original default settings. The firmware determines the device’s available features and functionality. You can download new firmware releases from your nearest ZyXEL FTP site (or www.zyxel.com) to use to upgrade your device’s performance. Only use firmware for your device’s specific model. Refer to the label on the bottom of your P-870HN-51D. 22.1.1 What You Can Do in this Chapter • The Firmware screen lets you upload firmware to your device (Section 22.2 on page 228). • The Configuration screen lets you backup and restore device configurations (Section 22.3 on page 230). You can also reset your device settings back to the factory default. • The Restart screen lets you restart your P-870HN-51D (Section 22.4 on page 232). P-870HN-51D User’s Guide 227 Chapter 22 Tools 22.2 The Firmware Screen Click Maintenance > Tools to open the Firmware screen. Follow the instructions in this screen to upload firmware to your P-870HN-51D. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Do NOT turn off the P-870HN-51D while firmware upload is in progress! Figure 128 Maintenance > Tools > Firmware The following table describes the labels in this screen. Table 88 Maintenance > Tools > Firmware 228 LABEL DESCRIPTION Current Firmware Version This is the present Firmware version and the date created. File Path Type in the location of the file you want to upload in this field or click Browse ... to find it. Browse... Click Browse... to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click Upload to begin the upload process. This process may take up to two minutes. P-870HN-51D User’s Guide Chapter 22 Tools After you see the Firmware Upload in Progress screen, wait two minutes before logging into the P-870HN-51D again. Figure 129 Firmware Upload In Progress The P-870HN-51D automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 130 Network Temporarily Disconnected After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, the following screen will appear. Click Tools to go back to the Firmware screen. Figure 131 Error Message P-870HN-51D User’s Guide 229 Chapter 22 Tools 22.3 The Configuration Screen Click Maintenance > Tools > Configuration. Information related to factory defaults, backup configuration, and restoring configuration appears in this screen, as shown next. Figure 132 Maintenance > Tools > Configuration Backup Configuration Backup Configuration allows you to back up (save) the P-870HN-51D’s current configuration to a file on your computer. Once your P-870HN-51D is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the P-870HN-51D’s current configuration to your computer. Restore Configuration Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your P-870HN-51D. Table 89 Restore Configuration 230 LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse ... to find it. P-870HN-51D User’s Guide Chapter 22 Tools Table 89 Restore Configuration LABEL DESCRIPTION Browse... Click Browse... to find the file you want to upload. Remember that you must decompress compressed (.ZIP) files before you can upload them. Upload Click Upload to begin the upload process. Do not turn off the P-870HN-51D while configuration file upload is in progress. After you see a “restore configuration successful” screen, you must then wait one minute before logging into the P-870HN-51D again. Figure 133 Configuration Upload Successful The P-870HN-51D automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 134 Network Temporarily Disconnected If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default device IP address (192.168.1.1). See Appendix B on page 269 for details on how to set up your computer’s IP address. P-870HN-51D User’s Guide 231 Chapter 22 Tools If the upload was not successful, the following screen will appear. Click Tools > Configuration to go back to the Configuration screen. Figure 135 Configuration Upload Error Reset to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the P-870HN-51D to its factory defaults. The following warning screen appears. Figure 136 Reset Warning Message You can also press the RESET button on the rear panel to reset the factory defaults of your P-870HN-51D. Refer to Section 1.6 on page 25 for more information on the RESET button. 22.4 The Restart Screen System restart allows you to reboot the P-870HN-51D without turning the power off. 232 P-870HN-51D User’s Guide Chapter 22 Tools Click Maintenance > Tools > Restart. Click Restart to have the P-870HN-51D reboot. This does not affect the P-870HN-51D's configuration. Figure 137 Maintenance > Tools >Restart P-870HN-51D User’s Guide 233 Chapter 22 Tools 234 P-870HN-51D User’s Guide CHAPTER 23 Diagnostic 23.1 Overview The Diagnostic screens display information to help you identify problems with the P-870HN-51D. The route between a CO VDSL switch and one of its CPE may go through switches owned by independent organizations. A connectivity fault point generally takes time to discover and impacts subscriber’s network access. In order to eliminate the management and maintenance efforts, IEEE 802.1ag is a Connectivity Fault Management (CFM) specification which allows network administrators to identify and manage connection faults. Through discovery and verification of the path, CFM can detect, analyze and isolate connectivity faults in bridged LANs. 23.1.1 What You Can Do in this Chapter • The General screen lets you ping an IP address or trace the route packets take to a host (Section 23.3 on page 236). • The 802.1ag screen lets you perform CFM actions (Section 23.4 on page 237). 23.2 What You Need to Know The following terms and concepts may help as you read through this chapter. How CFM Works A Maintenance Association (MA) defines a VLAN and associated Maintenance End Point (MEP) ports on the device under a Maintenance Domain (MD) level. An MEP port has the ability to send Connectivity Check Messages (CCMs) and get other MEP ports information from neighbor devices’ CCMs within an MA. CFM provides two tests to discover connectivity faults. P-870HN-51D User’s Guide 235 Chapter 23 Diagnostic • Loopback test - checks if the MEP port receives its Loop Back Response (LBR) from its target after it sends the Loop Back Message (LBM). If no response is received, there might be a connectivity fault between them. • Link trace test - provides additional connectivity fault analysis to get more information on where the fault is. If an MEP port does not respond to the source MEP, this may indicate a fault. Administrators can take further action to check and resume services from the fault according to the line connectivity status report. 23.3 The General Diagnostic Screen Click Maintenance > Diagnostic to open the screen shown next. Ping and traceroute help check availability of remote hosts and also help troubleshoot network or Internet connections. Figure 138 Maintenance > Diagnostic > General The following table describes the fields in this screen. Table 90 Maintenance > Diagnostic > General 236 LABEL DESCRIPTION TCP/IP Address Type the IP address of a computer that you want to ping in order to test a connection or trace the route packets take to. Ping Click this button to ping the IP address that you entered. Traceoute Click this button to perform the traceroute function. This determines the path a packet takes to the specified host. P-870HN-51D User’s Guide Chapter 23 Diagnostic 23.4 The 802.1ag Screen Click Diagnostic to open the following screen. Use this screen to perform CFM actions. Figure 139 802.1ag The following table describes the fields in this screen. Table 91 Maintenance > Diagnostic > 802.1ag LABEL DESCRIPTION 802.1ag Connectivity Fault Management Maintenance Domain (MD) Name Type a name of up to 39 printable English keyboard characters for this MD. Maintenance Domain (MD) Level Select a level (0-7) under which you want to create an MA. Maintenance Association (MA) Name Type a name of up to 39 printable English keyboard characters for this MA. P-870HN-51D User’s Guide The combined length of the MD Name and MA name must be less or equal to 44bytes. The combined length of the MD Name and MA name must be less or equal to 44bytes. 237 Chapter 23 Diagnostic Table 91 Maintenance > Diagnostic > 802.1ag (continued) LABEL DESCRIPTION Maintenance Association (MA) Format Select the format which the P-870HN-51D uses to send this MA information in the domain (MD). Options are VID, String and Integer. If you select VID or Integer, the P-870HN-51D adds the VLAN ID you specified for an MA in the CCM. If you select String, the P-870HN-51D adds the MA name you specified above in the CCM. Note: The MEPs in the same MA shoule use the same MA format. Destination MAC Address Enter the target device’s MAC address to which the P-870HN-51D performs a CFM loopback test. Count Set how many times the P-870HN-51D send loopback messages (LBMs). 802.1Q VLAN ID Type a VLAN ID (0-4095) for this MA. Maintenance End Point ID Enter an ID number (1-8191) for this MEP port. Each MEP port needs a unique ID number within an MD. The MEP ID is to identify an MEP port used when you perform a CFM action Status Continuity Check Message (CCM) This shows how many Connectivity Check Messages (CCMs) are sent and if there is any invalid CCM or cross-connect CCM. Loopback Message (LBM) This shows how many Loop Back Messages (LBMs) are sent and if there is any inorder or outorder Loop Back Response (LBR) received from a remote MEP. Linktrace Message (LTM) This shows the destination MAC address in the Link Trace Response (LTR). Save Click this to save your changes back to the P-870HN-51D. Enable CCM Click this button to have the selected MEP send Connectivity Check Messages (CCMs) to other MEPs. Disable CCM Click this button to disallow the selected MEP to send Connectivity Check Messages (CCMs) to other MEPs. Update CC status Click this button to reload the test result. 238 Send Loopback Click this button to have the selected MEP send the LBM (Loop Back Message) to a specified remote end point. Send Linktrace Click this button to have the selected MEP send the LTMs (Link Trace Messages) to a specified remote end point. P-870HN-51D User’s Guide CHAPTER 24 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • P-870HN-51D Access and Login • Internet Access • Wireless LAN Troubleshooting 24.1 Power, Hardware Connections, and LEDs The P-870HN-51D does not turn on. None of the LEDs turn on. 1 Make sure the P-870HN-51D is turned on. 2 Make sure you are using the power adaptor or cord included with the P-870HN51D. 3 Make sure the power adaptor or cord is connected to the P-870HN-51D and plugged in to an appropriate power source. Make sure the power source is turned on. 4 Turn the P-870HN-51D off and on. 5 If the problem continues, contact the vendor. One of the LEDs does not behave as expected. 1 Make sure you understand the normal behavior of the LED. See Section 1.5 on page 23. P-870HN-51D User’s Guide 239 Chapter 24 Troubleshooting 2 Check the hardware connections. See the Quick Start Guide. 3 Inspect your cables for damage. Contact the vendor to replace any damaged cables. 4 Turn the P-870HN-51D off and on. 5 If the problem continues, contact the vendor. 24.2 P-870HN-51D Access and Login I forgot the IP address for the P-870HN-51D. 1 The default IP address is https://192.168.1.1. 2 If you changed the IP address and have forgotten it, you might get the IP address of the P-870HN-51D by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the P-870HN-51D (it depends on the network), so enter this IP address in your Internet browser. 3 If this does not work, you have to reset the device to its factory defaults. See Section 1.6 on page 25. I forgot the password. 1 The default admin password is 1234 and the default user password is user. 2 If this does not work, you have to reset the device to its factory defaults. See Section 1.6 on page 25. I cannot see or access the Login screen in the web configurator. 1 Make sure you are using the correct IP address. • The default IP address is https://192.168.1.1. 240 P-870HN-51D User’s Guide Chapter 24 Troubleshooting • If you changed the IP address (Section on page 96), use the new IP address. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the P-870HN-51D. 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. 3 Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. See Appendix C on page 299. 4 Reset the device to its factory defaults, and try to access the P-870HN-51D with the default IP address. See Section 1.6 on page 25. 5 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • If your computer is connected to the WAN port or is connected wirelessly, use a computer that is connected to an ETHERNET port. • Try to access the P-870HN-51D using another service, such as Telnet. If you can access the P-870HN-51D, check the remote management settings and firewall rules to find out why the P-870HN-51D does not respond to HTTPS. I can see the Login screen, but I cannot log in to the P-870HN-51D. 1 Make sure you have entered the user name and password correctly. The default admin user name is admin and default admin password is 1234. The default user name is user and the default user password is user. These fields are casesensitive, so make sure [Caps Lock] is not on. 2 Turn the P-870HN-51D off and on. 3 If this does not work, you have to reset the device to its factory defaults. See Section 24.1 on page 239. I cannot Telnet to the P-870HN-51D. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. P-870HN-51D User’s Guide 241 Chapter 24 Troubleshooting I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. I cannot access the P-870HN-51D again after configuring a new interface group. Make sure your computer is connected to a LAN port in the default group. Otherwise, you need to use the P-870HN-51D’s LAN IP address for the new group to access the P-870HN-51D again. 24.3 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 23. 2 Make sure you entered your ISP account information correctly in the WAN screens. These fields are case-sensitive, so make sure [Caps Lock] is not on. 3 If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the AP. 4 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 5 If the problem continues, contact your ISP. I cannot access the Internet through a DSL connection. 1 242 Check if you set the DSL/WAN switch (on the back of the P-2812HNU-51c) to the DSL side to have the P-870HN-51D use the DSL port for Internet access. P-870HN-51D User’s Guide Chapter 24 Troubleshooting 2 Make sure you configured a proper ATM or PTM layer-2 interface and WAN services with the Internet account information provided by your ISP. 3 If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the LAN screen to have the clients get WAN IP addresses directly from your ISP’s DHCP server. I cannot access the Internet through an Ethernet WAN connection. 1 Check if you set the DSL/WAN switch (on the back of the P-2812HNU-51c) to the WAN side to have the P-870HN-51D use the Ethernet WAN port for Internet access. 2 Make sure you connect the Ethernet WAN port to a DSL modem or router in your netwrok. 3 Make sure you configured a proper Ethernet layer-2 interface and WAN services with the Internet account information provided by your ISP. 4 If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the LAN screen to have the clients get WAN IP addresses directly from your ISP’s DHCP server. I cannot connect to the Internet using a second DSL connection. ADSL and VDSL connections cannot work at the same time. You can only use one type of DSL connection, either ADSL or VDSL connection at one time. I cannot create multiple connections of the same type. Your layer-2 interface must be in VLAN MUX Mode or MSC mode to create multiple WAN serivces for each connection. I cannot access the Internet anymore. I had access to the Internet (with the P870HN-51D), but my Internet connection is not available anymore. P-870HN-51D User’s Guide 243 Chapter 24 Troubleshooting 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 23. 2 Turn the P-870HN-51D off and on. 3 If the problem continues, contact your ISP. The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.5 on page 23. If the P-870HN-51D is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Check the signal strength. If the signal strength is low, try moving your computer closer to the P-870HN-51D if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on). 3 Turn the P-870HN-51D off and on. 4 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you might consider raising or lowering the priority for some applications. 24.4 Wireless LAN Troubleshooting I cannot access the P-870HN-51D or ping any computer from the WLAN (wireless AP or router). 244 1 Make sure the wireless LAN is enabled on the P-870HN-51D. 2 Make sure the wireless adapter on the wireless station is working properly. P-870HN-51D User’s Guide Chapter 24 Troubleshooting 3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the P-870HN-51D. 4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the P-870HN-51D. 5 Check that both the P-870HN-51D and your wireless station are using the same wireless and wireless security settings. 6 Check if MAC Filter is configured to deny wireless access to certain MAC addresses to the P-870HN-51D. See Chapter 7 Wireless LAN in the User’s Guide for more information. P-870HN-51D User’s Guide 245 Chapter 24 Troubleshooting 246 P-870HN-51D User’s Guide CHAPTER 25 Product Specifications The following tables summarize the P-870HN-51D’s hardware and firmware features. 25.1 Hardware Specifications Table 92 Hardware Specifications Dimensions 21.5 cm (L) x 12.3 cm (W) x 3.6 cm (D) Weight 417 g Power Specification 12 V DC 1.5A Built-in Switch Four auto-negotiating, auto MDI/MDI-X 10/100/1000 Mbps RJ-45 Ethernet ports RESET Button 10 seconds: Restores factory defaults Antennas One attached external dipole antenna, 2dBi One internal antenna , 2dBi WPS Button 1 second: turn on or off WLAN 5 seconds: enable WPS (Wi-Fi Protected Setup) Operation Temperature 0º C ~ 40º C Storage Temperature -30º ~ 60º C Operation Humidity 20% ~ 85% RH Storage Humidity 20% ~ 90% RH 25.2 Firmware Specifications Table 93 Firmware Specifications Default IP Address 192.168.1.1 Default Subnet Mask 255.255.255.0 (24 bits) P-870HN-51D User’s Guide 247 Chapter 25 Product Specifications Table 93 Firmware Specifications (continued) Default User Name admin Default Password 1234 DHCP Server IP Pool 192.168.1.33 to 192.168.1.65 Static Routes 16 Device Management Use the web configurator to easily configure the rich range of features on the P-870HN-51D. Wireless Functionality Allow the IEEE 802.11b, IEEE 802.11g and/or IEEE 802.11n wireless clients to connect to the P-870HN-51D wirelessly. Enable wireless security (WEP, WPA(2), WPA(2)-PSK) and/or MAC filtering to protect your wireless network. (wireless devices only) Firmware Upgrade Download new firmware (when available) from the ZyXEL web site and use the web configurator to put it on the P-870HN-51D. Note: Only upload firmware for your specific model! Configuration Backup & Restoration Make a copy of the P-870HN-51D’s configuration. You can put it back on the P-870HN-51D later if you decide to revert back to an earlier configuration. Port Forwarding If you have a server (mail or web server for example) on your network, you can use this feature to let people access it from the Internet. DHCP (Dynamic Host Configuration Protocol) Use this feature to have the P-870HN-51D assign IP addresses, an IP default gateway and DNS servers to computers on your network. Your device can also act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the actual real DHCP server to the clients. Dynamic DNS Support With Dynamic DNS (Domain Name System) support, you can use a fixed URL, www.zyxel.com for example, with a dynamic IP address. You must register for this service with a Dynamic DNS service provider. IP Multicast IP multicast is used to send traffic to a specific group of computers. The P-870HN-51D supports versions 1 and 2 of IGMP (Internet Group Management Protocol) used to join multicast groups (see RFC 2236). NAT NAT (includes multi-to-multi NAT)/SUA NAT Server (port forwarding) VPN (IPSec, PPTP, and L2TP) Pass Through NAT friendly applications: NetMeeting Microsoft PPTP client MSN Messenger X-Box Live TFTP, FTP, H.323, RTSP, SIP ALG 248 Time and Date Get the current time and date from an external server when you turn on your P-870HN-51D. You can also set the time manually. These dates and times are then used in logs. Logs Use logs for troubleshooting. You can send logs from the P870HN-51D to an external syslog server. P-870HN-51D User’s Guide Chapter 25 Product Specifications Table 93 Firmware Specifications (continued) Universal Plug and Play (UPnP) A UPnP-enabled device can dynamically join a network, obtain an IP address and convey its capabilities to other devices on the network. QoS (Quality of Service) You can efficiently manage traffic on your network by reserving bandwidth and giving priority to certain types of traffic and/or to particular computers. Remote Management This allows you to decide whether a service (HTTPS or FTP traffic for example) from a computer on a network (LAN or WAN for example) can access the P-870HN-51D. PPPoE Support (RFC2516) PPPoE (Point-to-Point Protocol over Ethernet) emulates a dial-up connection. It allows your ISP to use their existing network configuration with newer broadband technologies such as ADSL. The PPPoE driver on your device is transparent to the computers on the LAN, which see only Ethernet and are not aware of PPPoE thus saving you from having to manage PPPoE clients on individual computers. Other PPPoE Features PPPoE idle time out PPPoE dial on demand Packet Filters Your device’s packet filtering function allows added network security and management. VDSL Standards Maximum data rate (downstream/upstream): 100 Mbps/100 Mbps VDSL line coding: ITU-T G.993.2 DMT modulation Tranceivers: ITU-T G.993.1 DSL handshake procedure protocol: ITU-T G.994.1 DSL physical layer management protocol: ITU-T G.997.1 VDSL band plan: 997 and 998 Support U0 band VDSL profiles: 8a, 8b, 8c, 8d, 12a, 12b, 17a and 30a VDSL speed: up to 100/100 Mbps@ 700 feet Support Annex A, Annex B Rate adaptation OLR: Bit Swapping/ SRA (Seamless Rate Adaption) Upstream power back-off (UPBO) VDSL OAM communication channels: Indicator bits (IB) channel, VDSL embedded operations channel (EOC) and VDSL overhead control channel (VOC) Erasure and Broadcom PhyR PHY Level Retransmission Technology PTM mode Trellis coding INP capability: At least two symbols protection (INP_MIN = 2), up to 16 symbols (INP_MIN = 16) P-870HN-51D User’s Guide 249 Chapter 25 Product Specifications Table 93 Firmware Specifications (continued) Other Protocol Support PPP (Point-to-Point Protocol) link layer protocol Transparent bridging for unsupported network layer protocols RIP I/RIP II ICMP ATM QoS SNMP v1 and v2c with MIB II support (RFC 1213) IP Multicasting IGMP v1 and v2 IGMP Proxy Management Embedded Web Configurator Remote Firmware Upgrade Telnet Embedded FTP/TFTP Server for firmware upgrade and configuration file backup and restore CLI (Command Line Interpreter) SSH (Secure Shell function) Syslog TR-069 TR-064 The following list, which is not exhaustive, illustrates the standards supported in the P-870HN-51D. Table 94 Standards Supported 250 STANDARD DESCRIPTION RFC 1058 RIP-1 (Routing Information Protocol) RFC 1112 Internet Group Management Protocol, Version 1 IGMP v1 RFC 1305 Network Time Protocol (NTP version 3) RFC 1631 IP Network Address Translator (NAT) RFC 1661 The Point-to-Point Protocol (PPP) RFC 1723 RIP-2 (Routing Information Protocol) RFC 2236 Internet Group Management Protocol, Version 2 IGMP v2 RFC 2516 A Method for Transmitting PPP Over Ethernet (PPPoE) RFC 2766 Network Address Translation - Protocol IEEE 802.11 Also known by the brand Wi-Fi, denotes a set of Wireless LAN/ WLAN standards developed by working group 11 of the IEEE LAN/MAN Standards Committee (IEEE 802). IEEE 802.11b Uses the 2.4 gigahertz (GHz) band IEEE 802.11g Uses the 2.4 gigahertz (GHz) band IEEE 802.11n Uses the 2.4 gigahertz (GHz) band P-870HN-51D User’s Guide Chapter 25 Product Specifications Table 94 Standards Supported (continued) STANDARD DESCRIPTION IEEE 802.11d Standard for Local and Metropolitan Area Networks: Media Access Control (MAC) Bridges IEEE 802.11x Port Based Network Access Control. IEEE 802.11e QoS IEEE 802.11 e Wireless LAN for Quality of Service ITU-T G.993.2 (VDSL2) ITU standard that defines VDSL2. TR-069 DSL Forum Standard for CPE Wan Management. TR-064 DSL Forum LAN-Side DSL CPE Configuration P-870HN-51D User’s Guide 251 Chapter 25 Product Specifications 252 P-870HN-51D User’s Guide APPENDIX A Network Troubleshooting Overview The three most basic utilities for troubleshooting network connection issues are: ipconfig, ping and tracert. This appendix gives a quick overview of them as well as some common usage examples. Moreover, three slightly more advanced utilities are also discussed: arp, route, and netstat. Note: All command examples here use the Microsoft Windows operating system version of the commands. Before Getting Started Before using the commands described in this section, ensure that you have the TCP/IP networking component installed and properly configured for your network adapter. Click Start > Control Panel > Network Connections and then open a Local Area Connection to display the following screen. Figure 140 TCP/IP Networking Component P-870HN-51D User’s Guide 253 Appendix A Network Troubleshooting Note: Most operating systems ship with TCP/IP already installed and enabled. See your Windows documentation for details on installing or configuring TCP/IP. The Command Line Interface To open the Windows command line interface: 1 Click Start > Run. 2 In the Run dialog box, enter cmd then click OK. 3 The Command Prompt window opens. Command Syntax and Parameters Command descriptions always indicate the default syntax you must use when entering them on the command line. Some commands require additional parameters in order to execute properly. Some may have optional parameters. Parameters are displayed as follows: command [parameter] 254 P-870HN-51D User’s Guide Appendix A Network Troubleshooting For example, the date command has the optional /t and date parameters. If you do not use either of them and enter just date by itself, then the system shows you the date it is currently using and then prompts you to change it. C:\>date The current date is: 2009/10/21 Enter the new date: (mm-dd-yy) However, if you use the /t parameter it just displays the date and nothing more. C:\>date /t 2009/10/21 C:\> To view the parameters for any given command, enter help [command]. ipconfig The ipconfig command line utility allows you to display current network (TCP/IP) configuration settings and, in some cases, adjust them. When you have network connectivity problems, the first thing you should do is run this command to ensure that your device or computer does in fact have an IP address as well as display the source of that IP address (such as a default gateway). Syntax: ipconfig Parameters: ipconfig [/release] [/renew] There are other parameters, but these are the only ones you need to use for now. The following examples show the typical output of this command: C:\>ipconfig Windows IP Configuration Ethernet adapter Local Area Connection: Connection-specific IP Address. . . . . Subnet Mask . . . . Default Gateway . . DNS . . . . . . Suffix . . . . . . . . . . . . . . . . : : : : example.com 192.168.1.1 255.255.255.0 1.1.1.4 C:\> P-870HN-51D User’s Guide 255 Appendix A Network Troubleshooting Here you can see that the device has IP address of 1.1.1.1 and example.com is its Domain Name Server (DNS). If the device is disconnected then you would see the following instead: Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected If the device is connected but cannot get an IP address then you would see: Ethernet adapter Local Area Connection: Connection-specific IP Address. . . . . Subnet Mask . . . . Default Gateway . . DNS . . . . . . Suffix . . . . . . . . . . . . . . . . : : 0.0.0.0 : 0.0.0.0 : In some cases, your computer may be properly connected to the network or the P870HN-51D but it is not receiving an IP address for whatever reason. Use the / release parameter followed by /renew: C:\>ipconfig /release Windows IP Configuration Ethernet adapter Local Area Connection: Connection-specific IP Address. . . . . Subnet Mask . . . . Default Gateway . . DNS . . . . . . Suffix . . . . . . . . . . . . . . . . : : 0.0.0.0 : 0.0.0.0 : . . . . : : : : C:\>ipconfig /renew Windows IP Configuration Ethernet adapter Local Area Connection: Connection-specific IP Address. . . . . Subnet Mask . . . . Default Gateway . . DNS . . . . . . Suffix . . . . . . . . . . . . zyxel.com 192.168.1.2 255.255.255.0 2.2.2.4 C:\> 256 P-870HN-51D User’s Guide Appendix A Network Troubleshooting ping The ping command line utility allows you to verify the connection and latency between your computer and either the P-870HN-51D or other devices on the network. If you cannot reach a target using this command, then it may indicate possible network trouble. Syntax: ping target The target can be an IP address or a host name. Parameters: ping [-w timeout] target The timeout parameter allows you to input the number of seconds (in milliseconds) that your computer waits for a reply. The following examples show the typical output of this command: C:\>ping www.zyxel.com Pinging a1524.g.akamai.net [203.69.113.18] with 32 bytes of data: Reply Reply Reply Reply from from from from 203.69.113.18: 203.69.113.18: 203.69.113.18: 203.69.113.18: bytes=32 bytes=32 bytes=32 bytes=32 time=6ms time=6ms time=6ms time=7ms TTL=56 TTL=56 TTL=56 TTL=48 Ping statistics for 203.69.113.18: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 6ms, Maximum = 7ms, Average = 6ms > The number of bytes here indicates packet size. As most data is broken up into smaller packets, this makes the ping test fairly representative of a typical network connection. The default packet size on Windows is 32 bytes. Time is the number of milliseconds the data requires to make the roundtrip journey from your computer to the destination host and back again. The lower the number, the faster the connection between the two points. Note: Some hosts are deliberately configured to not respond to ping requests. As such, we suggest pinging two or three hosts when performing your ping test. P-870HN-51D User’s Guide 257 Appendix A Network Troubleshooting If your ping test fails to get a response, then you may see a message like this: C:\>ping www.example.com Pinging www.example.com [192.0.32.10] with 32 bytes of data: Request Request Request Request timed timed timed timed out. out. out. out. Ping statistics for 192.0.32.10: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\> When a request times out it may mean: • your computer is not connected to the network • your Internet access device is not connected to the network • or the device which you are pinging is not connected to the network If you think the destination is active but responding slowly, you can try increasing the ping timeout value from its default of 4 seconds (4000 milliseconds) to something like 8 seconds (or 8000 milliseconds). C:\>ping -w 8000 www.example.com Pinging www.example.com [192.0.32.10] with 32 bytes of data: Reply Reply Reply Reply from from from from 192.0.32.10: 192.0.32.10: 192.0.32.10: 192.0.32.10: bytes=32 bytes=32 bytes=32 bytes=32 time=157ms time=154ms time=152ms time=162ms TTL=238 TTL=238 TTL=236 TTL=236 Ping statistics for 192.0.32.10: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 152ms, Maximum = 162ms, Average = 156ms C:\> A long ping response could indicate network problems: • on your side of the connection • between the start and end points of the connection • on the receiving end To determine where the slowdown is, you may need to use traceroute. 258 P-870HN-51D User’s Guide Appendix A Network Troubleshooting tracert The tracert command line utility allows you to determine the network path between your computer and a host you specify. When you communicate with other devices on a network, the data is not often sent directly from point A to point B; rather, it moves through a series of intermediate servers, passed along until eventually the server closest to point B hands it off directly. This command can be useful for helping determine whether your connection issues are happening locally, somewhere in transit, or at the destination end. • Each step in the chain of connections is called a ‘hop’. • The time it takes for a server at any given hop to pass the data packet is called ‘latency’ and is measured in milliseconds. When a tracert command is run, it sends out a burst of three data packets per hop. The results table, therefore, always displays three values for latency in addition to the IP address and domain name (where available) of the server on that leg of the journey. Syntax: tracert target The target can be an IP address or a host name. Parameters: tracert [-d] [-h maximumhops ] target There are other parameters but these are the only ones you need to use for now. P-870HN-51D User’s Guide 259 Appendix A Network Troubleshooting The following examples show the typical output of this command: C:\>tracert www.example.com Tracing route to www.example.com [192.0.32.10] over a maximum of 30 hops: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 <1 5 4 5 6 5 10 9 6 138 138 128 140 154 154 562 554 254 154 ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms <1 4 4 4 5 4 7 7 6 137 138 139 139 153 154 553 554 254 253 ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms <1 5 4 6 4 4 10 8 9 138 138 140 136 137 137 553 553 248 154 ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms ms 172.23.x.x 172.23.x.x 172.23.x.x 219-87-158-97.static.tfn.tw [219.87.158.97] 10.42.232.150 hc-c12r2.router.tw [220.128.7.86] tp-s2-c12r12.router.tw [220.128.2.90] pr03-s2.tp.tw [220.128.4.181] 220-128-3-249.NET-IP.tw [220.128.3.249] r11-pa.NET-IP.net [211.72.108.129] po4-0.core01.sjc04.atlas.com [154.54.11.129] te9-2.mpd01.sjc04.atlas.com [154.54.0.173] 61.58.33.173 xe-0-0-0.r20.gin.ntt.net [129.250.16.161] as-2.r21.tokyjp01.jp.ntt.net [129.250.4.81] 38.106.6.34 po-2.r00.lsanca19.us.ntt.net [129.250.6.42] 204.1.254.150 192.0.32.10 Trace complete. C:\> Here, the tracert to www.example.com took 18 hops to reach its destination. Looking at the latency data, you’ll see the first slow down happens at hop 10. The extremely low latency on the first few hops indicates a network local to the computer where the tracert command originated, such as a home or office LAN. The packets then move onto the local WAN (such as your Internet Service Provider’s network). Because of the close proximity of those servers to your computer, the latency remains low. Once the data packets move out of the regional network to the first international server (at hop 10 in this example), the latency increases. This is because of the distance between the regional and international servers - it physically takes longer for the response to get back to your computer. Finally, on transition hop 15 from the server in Japan to the server in California, another latency spike occurs. If you were having connection problems, this would most likely be the source of it. For whatever reason, the server in Japan has a less than optimal connection with its counterpart in the United States. 260 P-870HN-51D User’s Guide Appendix A Network Troubleshooting In this example, we abridge the tracert results table to show only server IP addresses and not domain names by using the -d parameter. We also use the -h parameter to limit the number of hops to 5 to test local connections only. C:\>tracert -d -h 5 www.zyxel.com Tracing route to a1524.g.akamai.net [203.69.113.16] over a maximum of 5 hops: 1 2 3 4 5 <1 5 5 17 24 ms ms ms ms ms <1 4 5 16 25 ms ms ms ms ms <1 4 6 14 24 ms ms ms ms ms 172.23.31.254 172.23.6.113 172.23.6.253 218.160.188.254 10.42.232.150 Trace complete. C:\> arp Local network transmission is based on MAC addresses. Data transmission between two networks is based on IP addresses. Address Resolution Protocol (ARP) is a protocol that converts IP addresses into MAC addresses. Before a computer transmits data to an IP address on the same network, it will check whether the IP address exists in its ARP table. If it does, the computer then sends the data directly to the mapped MAC address. If it does not, the computer broadcasts an ARP request to the network. The host whose MAC address maps to the IP address responds. When you use ping to check the connection to a computer, no response does not mean the computer is not alive on the network. The destination computer may be configured not to respond to any ping requests. However, you can use the arp -a command line utility to check the IP addresses and MAC addresses of your neighboring computers or devices. Syntax: arp -a Parameters: arp [-d inet_addr] [-s inet_addr eth_addr] The -d parameter can be use alone to remove all entries from an arp table or in conjunction with an IP address to remove just that IP address (inet_addr). The s parameter allows you to add entries based on IP address (inet_addr) and/or MAC address (eth_addr). There are other parameters but these are the only ones you need to use for now. P-870HN-51D User’s Guide 261 Appendix A Network Troubleshooting To check the ARP table on a Windows XP computer: 1 Click Start > Programs > Accessories > Command Prompt. The Command Prompt screen appears. 2 Type arp -a and press [Enter]. The following examples show the typical output of this command: C:\>arp -a Interface: 172.16.1.28 on Interface 0x1000003 Internet Address Physical Address 172.16.1.5 00-00-aa-19-07-38 172.16.1.25 00-18-f3-f0-aa-34 172.16.1.44 00-0e-a6-2c-60-10 172.16.1.210 00-19-cb-e9-66-33 172.16.1.254 00-04-80-4c-a8-05 Type dynamic dynamic dynamic dynamic dynamic In this example, the Physical Address indicates the associated MAC address. A Type entry with dynamic means it was dynamically learned through an ARP response. Use the arp -s [inet_addr eth_addr] to manually add an ARP entry if you want your computer to connect to the host with the specified MAC address when you access the specified IP address. You can additionally check whether the MAC address associated with the IP address that you are looking for is correct. In some circumstances, your ARP table may keep a wrong MAC address until the entry expires. You can then manually update the ARP table. To update the ARP table: 1 Type arp -d [inet_addr] or just use arp -d to remove all entries in the ARP table. For example, type arp -d 172.16.1.5. 2 Type ping 172.16.1.5 and press [Enter]. 3 Next, use the arp -a command again to check whether the MAC address matches what you expected. If it does not, another computer may be using a duplicate IP address on the network. Change the IP address on either computer to an unused one to fix this problem. route The route command line utility allows you to display or adjust your computer’s network table. The routing table on your computer contains the default gateway 262 P-870HN-51D User’s Guide Appendix A Network Troubleshooting and other route information. When your computer wants to access an IP address on another network, it references this table. Syntax: route print Parameters: For the purposes of this section, the print parameter is the most important. If you enter route by itself, the command’s help page displays. The following example shows the typical output of this command: C:\>route print =========================================================================== Interface List 0x1 ........................... MS TCP Loopback interface 0x1000003 ...00 02 e3 a1 b2 c3 ...... Broadcom NetXtreme Gigabit Ethernet Driver =========================================================================== =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 172.16.1.254 172.16.1.32 1 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1 172.16.1.0 255.255.255.0 172.16.1.32 172.16.1.32 1 172.16.1.32 255.255.255.255 127.0.0.1 127.0.0.1 1 172.16.255.255 255.255.255.255 172.16.1.32 172.16.1.32 1 224.0.0.0 224.0.0.0 172.16.1.32 172.16.1.32 1 255.255.255.255 255.255.255.255 172.16.1.32 172.16.1.32 1 Default Gateway: 172.16.1.254 =========================================================================== Persistent Routes: None The following table describes labels shown in the command output: Table 95 route print Command Output OUTPUT DESCRIPTION Active Routes This section lists all available routes that are automatically learned from the network. Network Destination The destination IP address of packets that this route entry is to route. The destination can be an IP address for a network or host, 0.0.0.0 for the default route or 127.0.0.0 for the loopback interface which is used mainly for self-test. The destination 224.0.0.0 is for multicasting packets or reserved for testing. But if you are not using multicast applications, just ignore it. The destination 255.255.255.255 is used to find computers when an IP address is not known. For example, before the DHCP IP address of your computer is determined, your computer sends packets with the destination looking for DHCP servers on the network. P-870HN-51D User’s Guide 263 Appendix A Network Troubleshooting Table 95 route print Command Output OUTPUT DESCRIPTION Netmask The destination subnet mask of packets that this route entry is to route. The subnet mask can be the apropriate subnet mask for a network, 255.255.255.255 for a host, or 0.0.0.0 for the default route. Gateway The IP address of the gateway through which this computer should send the matched packets. Interface The IP address of an physical interface on this computer used to send the matched packets for this route entry. Metric The metric (hop count) of this route. Normally, the lower the number, the faster to a destination. Default Gateway The IP address of the gateway through which this computer sends all the rest packets if this computer cannot find any other matched routes for the packets. Persistent Routes This section lists all routes that are manually configured. In this example, the 172.16.1.0 is the network address. The 172.16.1.32 is the address of the local computer. 172.16.1.255 is the network broadcast address which sends broadcast packets to all computers on the 172.16.1.x network. 172.16.1.254 is the default gateway. You may have more than one 0.0.0.0 entry if your computer has two or more network cards installed. This may casue packets to be routed somewhere unexpected. Delete all 0.0.0.0 entries except the one that you want to use for the default gateway. In the following example, the computer uses the first 0.0.0.0 entry for the default gateway. Network Destination 0.0.0.0 0.0.0.0 Netmask 0.0.0.0 0.0.0.0 Gateway 192.168.1.254 172.16.1.254 Interface 192.168.1.33 172.16.1.32 Metric 1 1 • To delete the route to the default route with the gateway of 192.168.1.254, type: route delete 0.0.0.0 mask 0.0.0.0 192.168.1.254. • To add a route to the destination 172.16.2.0 with the subnet mask of 255.255.255.0, the next hop address of 172.16.1.250, and the cost metric of 7, type: route add 172.16.2.0 mask 255.255.255.0 172.16.1.250 metric 7. • To add a persistent route to the destination 172.16.3.0 with the subnet mask of 255.255.255.0 and the next hop address of 172.16.1.252, type: route -p add 172.16.3.0 mask 255.255.255.0 172.16.1.252. Note that the metric will be set to 1 if you do not specify any. 264 P-870HN-51D User’s Guide Appendix A Network Troubleshooting netstat The netstat command line utility is used to show Ethernet statistics and current TCP/IP network connections. Syntax: netstat With no parameters, this command simply displays only active statistics for ports that are currently in use by one process or another. Parameter: netstat [-a] [-e] The -a parameter displays all available listening ports and connections whether they are active or not, while the -e parameter displays Ethernet statistics. There are other parameters but these are the only ones you need to use for now. The following examples show the typical output of this command: C:\>netstat Active Connections Proto TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP Local Address COMPUTERA:1056 COMPUTERA:1091 COMPUTERA:1120 COMPUTERA:3243 COMPUTERA:3244 COMPUTERA:3246 COMPUTERA:3247 COMPUTERA:5091 COMPUTERA:5152 COMPUTERA:27015 COMPUTERA:40000 COMPUTERA:3229 COMPUTERA:3234 COMPUTERA:3237 COMPUTERA:3240 Foreign Address localhost:5091 localhost:27015 localhost:40000 localhost:3244 localhost:3243 localhost:3247 localhost:3246 localhost:1056 localhost:3245 localhost:1091 localhost:1120 172.20.0.201:http 172.16.1.29:1155 172.16.1.29:1155 172.16.1.29:1155 State ESTABLISHED ESTABLISHED ESTABLISHED ESTABLISHED ESTABLISHED ESTABLISHED ESTABLISHED ESTABLISHED CLOSE_WAIT ESTABLISHED ESTABLISHED CLOSE_WAIT ESTABLISHED ESTABLISHED ESTABLISHED C:\> P-870HN-51D User’s Guide 265 Appendix A Network Troubleshooting Use the -a parameter to display all possible connections to your device, not just the ones that are currently in use: C:\>netstat -a Active Connections Proto TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP Local Address COMPUTERA:http COMPUTERA:http COMPUTERA:2744 COMPUTERA:5152 COMPUTERA:5152 COMPUTERA:5354 COMPUTERA:27015 COMPUTERA:40000 COMPUTERA:40000 COMPUTERA:netbios-ssn COMPUTERA:4177 COMPUTERA:4178 COMPUTERA:4180 COMPUTERA:4182 COMPUTERA:4317 COMPUTERA:4539 COMPUTERA:netbios-ssn COMPUTERA:netbios-ssn Foreign Address COMPUTERA:0 172.16.x.x:4036 NAS:microsoft-ds 172.16.x.x.ZyXEL.com:0 localhost:4067 172.16.x.x.ZyXEL.com:0 172.16.x.x.ZyXEL.com:0 localhost:0 localhost:1120 172.16.x.x.ZyXEL.com:0 172.16.x.x:1155 172.16.x.x:1155 172.16.x.x:1155 172.16.x.x:1025 NAS:microsoft-ds NAS:microsoft-ds 172.16.x.x:0 172.16.x.x:0 State LISTENING ESTABLISHED ESTABLISHED LISTENING CLOSE_WAIT LISTENING LISTENING LISTENING ESTABLISHED LISTENING ESTABLISHED ESTABLISHED ESTABLISHED ESTABLISHED ESTABLISHED TIME_WAIT LISTENING LISTENING C:\> The following table describes the three entries in the output example above: Table 96 netstat -a Command Output 266 OUTPUT DESCRIPTION TCP COMPUTERA:http COMPUTERA:0 LISTENING A web server is available on COMPUTERA as an HTTP service is in a LISTENING state. TCP COMPUTERA:http 172.16.1.29:4036 ESTABLISHED A computer with an IP address of 172.16.1.29 is accessing the web service on the COMPUTERA. TCP COMPUTERA:2744 NAS:microsoft-ds ESTABLISHED COMPUTERA has established a TCP/IP NETBIOS connection (microsoft-ds) with a NAS device. P-870HN-51D User’s Guide Appendix A Network Troubleshooting Additionally, you can use netstat -e to display Ethernet statistics as the following example. C:\ >netstat -e Interface Statistics Bytes Unicast packets Non-unicast packets Discards Errors Unknown protocols P-870HN-51D User’s Guide Received Sent 25250033 38838 38227 0 0 787 7060325 34744 175 0 35 267 Appendix A Network Troubleshooting 268 P-870HN-51D User’s Guide APPENDIX B Setting Up Your Computer’s IP Address Note: Your specific P-870HN-51D may not support all of the operating systems described in this appendix. See the product specifications for more information about which operating systems are supported. This appendix shows you how to configure the IP settings on your computer in order for it to be able to communicate with the other devices on your network. Windows Vista/XP/2000, Mac OS 9/OS X, and all versions of UNIX/LINUX include the software components you need to use TCP/IP on your computer. If you manually assign IP information instead of using a dynamic IP, make sure that your network’s computers have IP addresses that place them in the same subnet. In this appendix, you can set up an IP address for: • Windows XP/NT/2000 on page 269 • Windows Vista on page 273 • Windows 7 on page 277 • Mac OS X: 10.3 and 10.4 on page 281 • Mac OS X: 10.5 and 10.6 on page 285 • Linux: Ubuntu 8 (GNOME) on page 288 • Linux: openSUSE 10.3 (KDE) on page 293 Windows XP/NT/2000 The following example uses the default Windows XP display theme but can also apply to Windows 2000 and Windows NT. P-870HN-51D User’s Guide 269 Appendix B Setting Up Your Computer’s IP Address 1 Click Start > Control Panel. Figure 141 Windows XP: Start Menu 2 In the Control Panel, click the Network Connections icon. Figure 142 Windows XP: Control Panel 270 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 3 Right-click Local Area Connection and then select Properties. Figure 143 Windows XP: Control Panel > Network Connections > Properties 4 On the General tab, select Internet Protocol (TCP/IP) and then click Properties. Figure 144 Windows XP: Local Area Connection Properties P-870HN-51D User’s Guide 271 Appendix B Setting Up Your Computer’s IP Address 5 The Internet Protocol TCP/IP Properties window opens. Figure 145 Windows XP: Internet Protocol (TCP/IP) Properties 6 Select Obtain an IP address automatically if your network administrator or ISP assigns your IP address dynamically. Select Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields if you have a static IP address that was assigned to you by your network administrator or ISP. You may also have to enter a Preferred DNS server and an Alternate DNS server, if that information was provided. 7 Click OK to close the Internet Protocol (TCP/IP) Properties window. 8 Click OK to close the Local Area Connection Properties window. Verifying Settings 1 272 Click Start > All Programs > Accessories > Command Prompt. P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also go to Start > Control Panel > Network Connections, right-click a network connection, click Status and then click the Support tab to view your IP address and connection information. Windows Vista This section shows screens from Windows Vista Professional. 1 Click Start > Control Panel. Figure 146 Windows Vista: Start Menu 2 In the Control Panel, click the Network and Internet icon. Figure 147 Windows Vista: Control Panel P-870HN-51D User’s Guide 273 Appendix B Setting Up Your Computer’s IP Address 3 Click the Network and Sharing Center icon. Figure 148 Windows Vista: Network And Internet 4 Click Manage network connections. Figure 149 Windows Vista: Network and Sharing Center 5 Right-click Local Area Connection and then select Properties. Figure 150 Windows Vista: Network and Sharing Center Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. 274 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 6 Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties. Figure 151 Windows Vista: Local Area Connection Properties P-870HN-51D User’s Guide 275 Appendix B Setting Up Your Computer’s IP Address 7 The Internet Protocol Version 4 (TCP/IPv4) Properties window opens. Figure 152 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties 8 Select Obtain an IP address automatically if your network administrator or ISP assigns your IP address dynamically. Select Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields if you have a static IP address that was assigned to you by your network administrator or ISP. You may also have to enter a Preferred DNS server and an Alternate DNS server, if that information was provided.Click Advanced. 9 Click OK to close the Internet Protocol (TCP/IP) Properties window. 10 Click OK to close the Local Area Connection Properties window. Verifying Settings 1 276 Click Start > All Programs > Accessories > Command Prompt. P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also go to Start > Control Panel > Network Connections, right-click a network connection, click Status and then click the Support tab to view your IP address and connection information. Windows 7 This section shows screens from Windows 7 Enterprise. 1 Click Start > Control Panel. Figure 153 Windows 7: Start Menu 2 In the Control Panel, click View network status and tasks under the Network and Internet category. Figure 154 Windows 7: Control Panel P-870HN-51D User’s Guide 277 Appendix B Setting Up Your Computer’s IP Address 3 Click Change adapter settings. Figure 155 Windows 7: Network And Sharing Center 4 Double click Local Area Connection and then select Properties. Figure 156 Windows 7: Local Area Connection Status Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. 278 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 5 Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties. Figure 157 Windows 7: Local Area Connection Properties P-870HN-51D User’s Guide 279 Appendix B Setting Up Your Computer’s IP Address 6 The Internet Protocol Version 4 (TCP/IPv4) Properties window opens. Figure 158 Windows 7: Internet Protocol Version 4 (TCP/IPv4) Properties 7 Select Obtain an IP address automatically if your network administrator or ISP assigns your IP address dynamically. Select Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields if you have a static IP address that was assigned to you by your network administrator or ISP. You may also have to enter a Preferred DNS server and an Alternate DNS server, if that information was provided. Click Advanced if you want to configure advanced settings for IP, DNS and WINS. 8 Click OK to close the Internet Protocol (TCP/IP) Properties window. 9 Click OK to close the Local Area Connection Properties window. Verifying Settings 280 1 Click Start > All Programs > Accessories > Command Prompt. 2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 3 The IP settings are displayed as follows. Figure 159 Windows 7: Internet Protocol Version 4 (TCP/IPv4) Properties Mac OS X: 10.3 and 10.4 The screens in this section are from Mac OS X 10.4 but can also apply to 10.3. 1 Click Apple > System Preferences. Figure 160 Mac OS X 10.4: Apple Menu P-870HN-51D User’s Guide 281 Appendix B Setting Up Your Computer’s IP Address 2 In the System Preferences window, click the Network icon. Figure 161 Mac OS X 10.4: System Preferences 3 When the Network preferences pane opens, select Built-in Ethernet from the network connection type list, and then click Configure. Figure 162 Mac OS X 10.4: Network Preferences 282 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 4 For dynamically assigned settings, select Using DHCP from the Configure IPv4 list in the TCP/IP tab. Figure 163 Mac OS X 10.4: Network Preferences > TCP/IP Tab. 5 For statically assigned settings, do the following: • From the Configure IPv4 list, select Manually. • In the IP Address field, type your IP address. • In the Subnet Mask field, type your subnet mask. P-870HN-51D User’s Guide 283 Appendix B Setting Up Your Computer’s IP Address • In the Router field, type the IP address of your device. Figure 164 Mac OS X 10.4: Network Preferences > Ethernet 6 Click Apply Now and close the window. Verifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utilities, and then selecting the appropriate Network Interface from the Info tab. Figure 165 Mac OS X 10.4: Network Utility 284 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address Mac OS X: 10.5 and 10.6 The screens in this section are from Mac OS X 10.5 but can also apply to 10.6. 1 Click Apple > System Preferences. Figure 166 Mac OS X 10.5: Apple Menu 2 In System Preferences, click the Network icon. Figure 167 Mac OS X 10.5: Systems Preferences P-870HN-51D User’s Guide 285 Appendix B Setting Up Your Computer’s IP Address 3 When the Network preferences pane opens, select Ethernet from the list of available connection types. Figure 168 Mac OS X 10.5: Network Preferences > Ethernet 4 From the Configure list, select Using DHCP for dynamically assigned settings. 5 For statically assigned settings, do the following: • From the Configure list, select Manually. • In the IP Address field, enter your IP address. • In the Subnet Mask field, enter your subnet mask. 286 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address • In the Router field, enter the IP address of your P-870HN-51D. Figure 169 Mac OS X 10.5: Network Preferences > Ethernet 6 Click Apply and close the window. P-870HN-51D User’s Guide 287 Appendix B Setting Up Your Computer’s IP Address Verifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utilities, and then selecting the appropriate Network interface from the Info tab. Figure 170 Mac OS X 10.5: Network Utility Linux: Ubuntu 8 (GNOME) This section shows you how to configure your computer’s TCP/IP settings in the GNU Object Model Environment (GNOME) using the Ubuntu 8 Linux distribution. The procedure, screens and file locations may vary depending on your specific distribution, release version, and individual configuration. The following screens use the default Ubuntu 8 installation. Note: Make sure you are logged in as the root administrator. Follow the steps below to configure your computer IP address in GNOME: 288 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 1 Click System > Administration > Network. Figure 171 Ubuntu 8: System > Administration Menu 2 When the Network Settings window opens, click Unlock to open the Authenticate window. (By default, the Unlock button is greyed out until clicked.) You cannot make changes to your configuration unless you first enter your admin password. Figure 172 Ubuntu 8: Network Settings > Connections P-870HN-51D User’s Guide 289 Appendix B Setting Up Your Computer’s IP Address 3 In the Authenticate window, enter your admin account name and password then click the Authenticate button. Figure 173 Ubuntu 8: Administrator Account Authentication 4 In the Network Settings window, select the connection that you want to configure, then click Properties. Figure 174 Ubuntu 8: Network Settings > Connections 290 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 5 The Properties dialog box opens. Figure 175 Ubuntu 8: Network Settings > Properties • In the Configuration list, select Automatic Configuration (DHCP) if you have a dynamic IP address. • In the Configuration list, select Static IP address if you have a static IP address. Fill in the IP address, Subnet mask, and Gateway address fields. 6 Click OK to save the changes and close the Properties dialog box and return to the Network Settings screen. P-870HN-51D User’s Guide 291 Appendix B Setting Up Your Computer’s IP Address 7 If you know your DNS server IP address(es), click the DNS tab in the Network Settings window and then enter the DNS server information in the fields provided. Figure 176 Ubuntu 8: Network Settings > DNS 8 Click the Close button to apply the changes. Verifying Settings Check your TCP/IP properties by clicking System > Administration > Network Tools, and then selecting the appropriate Network device from the Devices 292 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address tab. The Interface Statistics column shows data if your connection is working properly. Figure 177 Ubuntu 8: Network Tools Linux: openSUSE 10.3 (KDE) This section shows you how to configure your computer’s TCP/IP settings in the K Desktop Environment (KDE) using the openSUSE 10.3 Linux distribution. The procedure, screens and file locations may vary depending on your specific distribution, release version, and individual configuration. The following screens use the default openSUSE 10.3 installation. Note: Make sure you are logged in as the root administrator. Follow the steps below to configure your computer IP address in the KDE: P-870HN-51D User’s Guide 293 Appendix B Setting Up Your Computer’s IP Address 1 Click K Menu > Computer > Administrator Settings (YaST). Figure 178 openSUSE 10.3: K Menu > Computer Menu 2 When the Run as Root - KDE su dialog opens, enter the admin password and click OK. Figure 179 openSUSE 10.3: K Menu > Computer Menu 294 P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 3 When the YaST Control Center window opens, select Network Devices and then click the Network Card icon. Figure 180 openSUSE 10.3: YaST Control Center 4 When the Network Settings window opens, click the Overview tab, select the appropriate connection Name from the list, and then click the Configure button. Figure 181 openSUSE 10.3: Network Settings P-870HN-51D User’s Guide 295 Appendix B Setting Up Your Computer’s IP Address 5 When the Network Card Setup window opens, click the Address tab Figure 182 openSUSE 10.3: Network Card Setup 6 Select Dynamic Address (DHCP) if you have a dynamic IP address. Select Statically assigned IP Address if you have a static IP address. Fill in the IP address, Subnet mask, and Hostname fields. 7 296 Click Next to save the changes and close the Network Card Setup window. P-870HN-51D User’s Guide Appendix B Setting Up Your Computer’s IP Address 8 If you know your DNS server IP address(es), click the Hostname/DNS tab in Network Settings and then enter the DNS server information in the fields provided. Figure 183 openSUSE 10.3: Network Settings 9 Click Finish to save your settings and close the window. Verifying Settings Click the KNetwork Manager icon on the Task bar to check your TCP/IP properties. From the Options sub-menu, select Show Connection Information. Figure 184 openSUSE 10.3: KNetwork Manager P-870HN-51D User’s Guide 297 Appendix B Setting Up Your Computer’s IP Address When the Connection Status - KNetwork Manager window opens, click the Statistics tab to see if your connection is working properly. Figure 185 openSUSE: Connection Status - KNetwork Manager 298 P-870HN-51D User’s Guide APPENDIX C Pop-up Windows, JavaScripts and Java Permissions In order to use the web configurator you need to allow: • Web browser pop-up windows from your device. • JavaScripts (enabled by default). • Java permissions (enabled by default). Note: Internet Explorer 6 screens are used here. Screens for other Internet Explorer versions may vary. Internet Explorer Pop-up Blockers You may have to disable pop-up blocking to log into your device. Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or allow pop-up blocking and create an exception for your device’s IP address. Disable Pop-up Blockers 1 In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. Figure 186 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. P-870HN-51D User’s Guide 299 Appendix C Pop-up Windows, JavaScripts and Java Permissions 1 In Internet Explorer, select Tools, Internet Options, Privacy. 2 Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled. Figure 187 Internet Options: Privacy 3 Click Apply to save this setting. Enable Pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps. 1 300 In Internet Explorer, select Tools, Internet Options and then the Privacy tab. P-870HN-51D User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions 2 Select Settings…to open the Pop-up Blocker Settings screen. Figure 188 Internet Options: Privacy 3 Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.1.1. P-870HN-51D User’s Guide 301 Appendix C Pop-up Windows, JavaScripts and Java Permissions 4 Click Add to move the IP address to the list of Allowed sites. Figure 189 Pop-up Blocker Settings 5 Click Close to return to the Privacy screen. 6 Click Apply to save this setting. JavaScripts If pages of the web configurator do not display properly in Internet Explorer, check that JavaScripts are allowed. 302 P-870HN-51D User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions 1 In Internet Explorer, click Tools, Internet Options and then the Security tab. Figure 190 Internet Options: Security 2 Click the Custom Level... button. 3 Scroll down to Scripting. 4 Under Active scripting make sure that Enable is selected (the default). 5 Under Scripting of Java applets make sure that Enable is selected (the default). P-870HN-51D User’s Guide 303 Appendix C Pop-up Windows, JavaScripts and Java Permissions 6 Click OK to close the window. Figure 191 Security Settings - Java Scripting Java Permissions 304 1 From Internet Explorer, click Tools, Internet Options and then the Security tab. 2 Click the Custom Level... button. 3 Scroll down to Microsoft VM. 4 Under Java permissions make sure that a safety level is selected. P-870HN-51D User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions 5 Click OK to close the window. Figure 192 Security Settings - Java JAVA (Sun) 1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab. 2 Make sure that Use Java 2 for
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