Acronis Backup For VMware 9.0 User Guide AVMP9 Ug En

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USER GUIDE
2 Copyright © Acronis International GmbH, 2002-2015
Copyright Statement
Copyright © Acronis International GmbH, 2002-2015. All rights reserved.
“Acronis” and “Acronis Secure Zone” are registered trademarks of Acronis International GmbH.
"Acronis Compute with Confidence", “Acronis Startup Recovery Manager”, “Acronis Active Restore”,
“Acronis Instant Restore” and the Acronis logo are trademarks of Acronis International GmbH.
Linux is a registered trademark of Linus Torvalds.
VMware and VMware Ready are trademarks and/or registered trademarks of VMware, Inc. in the
United States and/or other jurisdictions.
Windows and MS-DOS are registered trademarks of Microsoft Corporation.
All other trademarks and copyrights referred to are the property of their respective owners.
Distribution of substantively modified versions of this document is prohibited without the explicit
permission of the copyright holder.
Distribution of this work or derivative work in any standard (paper) book form for commercial
purposes is prohibited unless prior permission is obtained from the copyright holder.
DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS,
REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE
EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
Third party code may be provided with the Software and/or Service. The license terms for such
third-parties are detailed in the license.txt file located in the root installation directory. You can
always find the latest up-to-date list of the third party code and the associated license terms used
with the Software and/or Service at http://kb.acronis.com/content/7696
Acronis patented technologies
Technologies, used in this product, are covered and protected by one or more U.S. Patent Numbers:
7,047,380; 7,275,139; 7,281,104; 7,318,135; 7,353,355; 7,366,859; 7,475,282; 7,603,533; 7,636,824;
7,650,473; 7,721,138; 7,779,221; 7,831,789; 7,886,120; 7,895,403; 7,934,064; 7,937,612; 7,949,635;
7,953,948; 7,979,690; 8,005,797; 8,051,044; 8,069,320; 8,073,815; 8,074,035; 8,145,607; 8,180,984;
8,225,133; 8,261,035; 8,296,264; 8,312,259; 8,347,137; 8,484,427; 8,645,748; 8,732,121 and patent
pending applications.
3 Copyright © Acronis International GmbH, 2002-2015
Table of contents
1 Introducing Acronis Backup for VMware ...........................................................................7
2 Acronis Backup for VMware Overview ..............................................................................8
2.1 Acronis Backup for VMware Features ....................................................................................... 8
3 How Acronis Backup for VMware Works...........................................................................9
3.1 Virtual machines backup and restore ........................................................................................ 9
3.2 Backup archive structure ........................................................................................................... 9
3.2.1 Multiple files backup scheme (Legacy mode) ............................................................................................... 9
3.2.2 Single file backup scheme (Always Incremental mode) ............................................................................... 9
4 Installation of Acronis Backup for VMware ..................................................................... 11
4.1 Requirements ..........................................................................................................................11
4.1.1 Supported operating systems ...................................................................................................................... 11
4.1.2 System requirements .................................................................................................................................... 11
4.1.3 How to install VMware Tools ....................................................................................................................... 13
4.1.4 Privileges for VM backup and recovery ....................................................................................................... 13
4.2 Installation options ..................................................................................................................19
4.2.1 Installing Acronis Backup for VMware as Virtual Appliance on an ESX(i) host ......................................... 19
4.2.2 Installing Acronis Backup for VMware as Windows Agent ........................................................................ 21
4.2.3 Extracting installation files ............................................................................................................................ 22
4.2.4 Configuring ESX(i) host connection settings ................................................................................................ 23
4.2.5 Using a locally attached storage................................................................................................................... 23
4.3 Uninstalling Acronis Backup for VMware ................................................................................24
5 Getting started .............................................................................................................. 25
5.1 Dashboard Management .........................................................................................................26
5.2 Using Web Console ..................................................................................................................27
5.2.1 Ribbon tabs .................................................................................................................................................... 27
5.2.2 Logout link...................................................................................................................................................... 29
6 vCenter Integration ........................................................................................................ 30
7 Centralized Dashboard ................................................................................................... 33
8 Backup .......................................................................................................................... 34
8.1 Select VM(s) to back up ...........................................................................................................34
8.2 When to back up ......................................................................................................................35
8.3 Where to back up ....................................................................................................................36
8.4 How to back up ........................................................................................................................40
8.4.1 Application-Aware Backup Settings ............................................................................................................. 40
8.4.2 Backup validation .......................................................................................................................................... 41
8.4.3 Other settings ................................................................................................................................................ 41
8.4.4 Completing the Create backup task wizard................................................................................................. 41
8.5 Options.....................................................................................................................................42
8.5.1 Archive Protection ......................................................................................................................................... 42
8.5.2 Source Files Exclusion ................................................................................................................................... 42
8.5.3 Compression Level ........................................................................................................................................ 43
8.5.4 Error Handling................................................................................................................................................ 44
4 Copyright © Acronis International GmbH, 2002-2015
8.5.5 Disaster Recovery Plan .................................................................................................................................. 44
8.5.6 Notifications ................................................................................................................................................... 45
8.5.7 Additional Settings ........................................................................................................................................ 47
8.6 Managing created backup task ................................................................................................47
9 Replication .................................................................................................................... 48
9.1 New Replication Task ...............................................................................................................48
9.1.1 Select VM(s) for Replication ......................................................................................................................... 48
9.1.2 When to Replicate ......................................................................................................................................... 49
9.1.3 Select location and datastore for replica ..................................................................................................... 49
9.1.4 Replication task options ................................................................................................................................ 50
9.2 Managing replicated VMs ........................................................................................................51
9.2.1 Replicated VM Manager ............................................................................................................................... 51
9.2.2 Failover ........................................................................................................................................................... 52
9.2.3 Failback VM from Replica ............................................................................................................................. 52
9.2.4 Deleting Replica VM ...................................................................................................................................... 54
9.2.5 Permanent failover ....................................................................................................................................... 54
10 Recovery .................................................................................................................. 55
10.1 Restoring a Backup of Virtual Machines ..................................................................................55
10.1.1 Select VM(s) to restore ................................................................................................................................. 55
10.1.2 Where to restore ........................................................................................................................................... 56
10.1.3 How to restore............................................................................................................................................... 58
10.1.4 Options ........................................................................................................................................................... 59
10.1.5 Managing created restore task .................................................................................................................... 61
10.2 File Recovery ............................................................................................................................62
10.2.1 Select VM(s) to extract files from ................................................................................................................. 62
10.2.2 Explore Recovery Point ................................................................................................................................. 63
10.3 Microsoft Exchange Server Backup Extraction ........................................................................63
10.3.1 Extracting Databases ..................................................................................................................................... 64
10.3.2 Extracting Mailboxes ..................................................................................................................................... 65
10.3.3 Extracting Mailboxes content ....................................................................................................................... 67
10.4 Microsoft SQL Server Databases Extraction ............................................................................68
10.5 Microsoft SharePoint Server Data Extraction ..........................................................................69
11 Running VM from Backup ......................................................................................... 70
11.1 Select VM(s) to run from backup .............................................................................................70
11.2 Where the VM(s) will be run ...................................................................................................71
11.3 Additional Settings ...................................................................................................................72
11.4 Managing created Run VM from Backup” activity .................................................................73
12 P2V Migration .......................................................................................................... 74
12.1 How to Perform a P2V Migration ............................................................................................74
13 Bare Metal Recovery of ESXi Hosts ........................................................................... 75
13.1 ESXi host configuration backup ...............................................................................................75
13.2 ESXi host configuration recovery .............................................................................................77
14 Managing Tasks ....................................................................................................... 80
14.1 Running a task ..........................................................................................................................80
14.2 Cancelling a task ......................................................................................................................81
5 Copyright © Acronis International GmbH, 2002-2015
14.3 Editing a task ............................................................................................................................81
14.4 Deleting a task .........................................................................................................................81
14.5 Viewing task logs .....................................................................................................................81
14.6 Viewing task details .................................................................................................................81
15 Managing Recovery Points ....................................................................................... 84
15.1 Adding a backup location.........................................................................................................85
15.2 Virtual Machines catalog .........................................................................................................86
15.3 Recovery Points list ..................................................................................................................86
15.4 Summary tab ............................................................................................................................87
15.5 Operations on selected items ..................................................................................................87
15.5.1 Restore ........................................................................................................................................................... 87
15.5.2 Exchange Recovery ....................................................................................................................................... 87
15.5.3 Run VM from backup .................................................................................................................................... 87
15.5.4 File recovery................................................................................................................................................... 88
15.5.5 Validate .......................................................................................................................................................... 88
15.5.6 Delete ............................................................................................................................................................. 88
16 Other Operations ..................................................................................................... 89
16.1 Validating backups ...................................................................................................................89
16.1.1 What to validate ............................................................................................................................................ 89
16.2 Managing mounted VM(s) .......................................................................................................90
16.2.1 Mounted VM(s) list ....................................................................................................................................... 90
16.2.2 Mounted VM(s) details ................................................................................................................................. 91
16.2.3 Unmounting VM(s) ........................................................................................................................................ 92
16.3 Managing logs ..........................................................................................................................92
16.3.1 Logs list ........................................................................................................................................................... 92
16.3.2 Clear logs ........................................................................................................................................................ 93
16.3.3 Log cleanup rules ........................................................................................................................................... 93
16.3.4 Save logs to file .............................................................................................................................................. 94
16.4 Managing licenses ....................................................................................................................94
16.4.1 Adding license ................................................................................................................................................ 95
16.4.2 Adding license failure .................................................................................................................................... 96
16.4.3 Removing license/ESX(i) host ....................................................................................................................... 96
16.4.4 Available Licenses .......................................................................................................................................... 97
16.5 Managing ESX(i) hosts ..............................................................................................................97
16.5.1 ESX(i) hosts list ............................................................................................................................................... 98
16.5.2 Adding ESX(i) host ......................................................................................................................................... 98
16.5.3 Adding an ESX(i) host which is a part of vCenter ........................................................................................ 99
16.5.4 Login credentials ........................................................................................................................................... 99
16.5.5 Removing ESX(i) host .................................................................................................................................. 100
16.6 Managing settings ..................................................................................................................101
16.6.1 Cloud Backup Subscription ......................................................................................................................... 101
16.6.2 Cloud Backup Proxy..................................................................................................................................... 101
16.6.3 Agent Password ........................................................................................................................................... 103
16.6.4 Export/Import Configuration ...................................................................................................................... 103
17 Best Practices ......................................................................................................... 106
17.1 Backing up virtual machines to a network share ...................................................................106
17.2 Restoring a backup of a virtual machine to a new location ..................................................106
6 Copyright © Acronis International GmbH, 2002-2015
17.3 File/folders recovery ..............................................................................................................107
18 Support ................................................................................................................. 108
18.1 Technical Support ..................................................................................................................108
18.2 Troubleshooting .....................................................................................................................108
19 Glossary ................................................................................................................. 109
7 Copyright © Acronis International GmbH, 2002-2015
1 Introducing Acronis Backup for VMware
Acronis believes that virtualization and transition to the cloud are not only a better way of doing
computing, but also allow for achieving less downtimes and faster recoveries while reducing costs.
Unfortunately, most of backup and recovery solutions are designed for physical systems and are
either not good enough for virtual environments or do not allow for all of the benefits and savings
that virtualization could potentially give.
Acronis is firmly committed to helping its customers and channel partners get most of virtualization,
and intend to set a new standard of backup and recovery in virtualized environments through:
Reducing IT operating and maintenance costs to help business performance by providing
technology that is easy to use and easy to implement.
Minimizing overhead and getting most benefits from VMware vSphere environments by
providing a backup and recovery solution specially designed for virtualized environments.
Minimize risk of data loss by storing backups offsite in Acronis Cloud Storage.
8 Copyright © Acronis International GmbH, 2002-2015
2 Acronis Backup for VMware Overview
Acronis Backup for VMware (former vmProtect 9) is a comprehensive backup and recovery solution
designed for VMware vSphere™ environments. It enables organizations to perform an agent-less
backup of entire ESX(i) virtual machines with the ability to recover entire machines or individual files
and folders.
2.1 Acronis Backup for VMware Features
Using Acronis award-winning imaging technology, Acronis Backup for VMware creates an exact
image (backup) of the virtual machine, including guest operating system, configuration files and
applications, resource pool/vApp properties and datastore settings. It then provides you with the
ability to recover this backup to either the original ESX(i) host or to a new one. The ability to start a
virtual machine directly from a backup without performing an actual restore, making the VM
operational in a few seconds after a failure, is one of the key new features.
Other new features include:
An option to choose between virtual appliance or Windows-based installation.
Web-based easy-to-use user interface.
LAN-free backup with direct access to shared storage.
Instantly run a VM from a backup on an existing ESX(i) host for quick recovery.
New enhanced always incremental storage format for backups.
Simultaneously back up several virtual machines.
Support for vApp/resource pool settings backup/restore.
Change Block Tracking (CBT) support.
Disaster Recovery Plan.
Centralized Dashboard.
Main advantages of using Acronis Backup for VMware are:
1. Ease-of-use. Acronis Backup for VMware can be deployed either as virtual appliance or installed
on a Windows machine and is managed via brand new web-based interface. Given Acronis
experience in designing intuitive GUIs and focused target on VMware the interface allows
starting right away without a need to investigate or read documentation, and avoids dangerous
mistakes or misconfiguration.
2. More functionality. In addition to standard backup and restore features, Backup for VMware
includes unique functionality, such as: running virtual machine directly from backup; unlimited
number of P2V conversions; backup to cloud-based Acronis Cloud Storage; industry-standard
256-bit encryption to protect backups.
3. Low Total Cost of Ownership (TCO). Backup for VMware is priced per CPU, and a list prices are
quite low. Virtual Appliance does not require a dedicated machine or Windows license to operate,
plus a reliable and intuitive solution saves administrator’s time and management cost.
4. Safe investments by working with established vendor.
9 Copyright © Acronis International GmbH, 2002-2015
3 How Acronis Backup for VMware Works
3.1 Virtual machines backup and restore
As with a physical machine, your virtual machine (or several VMs as a whole virtual infrastructure)
should also be protected. Once you have installed Acronis Backup for VMware agent, you can:
Back up a virtual machine or multiple virtual machines residing on the server without having to
install additional software on each virtual machine.
Recover a virtual machine to the same or another virtual machine residing on the same server or
on another virtualization server. The virtual machine configuration stored in a virtual machine
backup and the virtual disks data will be restored to a new virtual machine.
A virtual machine can be online (running), offline (stopped), suspended, or switched between the
three states during backup.
A virtual machine has to be offline (stopped) during the recovery to this machine. The machine will
be automatically stopped before recovery. You can opt for manual stopping of machines.
The detailed information can be found in the “Creating a backup of virtual machines” (p. 34) and
“Restoring a backup of virtual machines” sections (p. 55).
3.2 Backup archive structure
Acronis Backup for VMware allows you to create the backup of virtual machines by using one of the
two backup archive schemes: Multiple files backup scheme (Legacy mode) or Single file backup
scheme (Always Incremental mode).
In Acronis Backup for VMware, the Single file backup scheme is set as the default.
3.2.1 Multiple files backup scheme (Legacy mode)
With this scheme, the data for each backup is stored in a separate archive file (.tib extension). A full
backup is created at the first launch. The following backups are performed according to the
incremental method.
Set up the backup retention rules and specify the appropriate settings. The outdated backups, i.e.
backups older than the designated number of days (defined by the retention rules) are deleted
dynamically in compliance with the following procedure:
Note that it is not possible to delete a backup which has dependencies. For example, if you have a
full backup plus a set of incremental backups, you cannot simply delete the full backup. If you do, the
incremental backups will not be recoverable. The backups which become subject to deletion
(according to the retention rules) will not be deleted until all the dependent backups also become
deletable. This limitation can be overcome by utilizing the Always Incremental backup mode.
3.2.2 Single file backup scheme (Always Incremental mode)
Usually, backups are kept only for a certain time period (retention time) or there is a policy to keep
only the last X backups in the backup chain. Backup archives are managed on a daily, weekly, etc.
basis. The main limitation of the Legacy mode backup archive is that you cannot delete a random
10 Copyright © Acronis International GmbH, 2002-2015
backup from the backup chain since it may have dependencies on it from subsequent backups. This is
where Always Incremental backup archive can help.
Always Incremental mode uses a new generation archive format which may contain several backups
from a number of virtual machines. After the first full backup, all other backups are saved to this
archive in incremental mode. Physically all data is located inside one file as opposed to the Legacy
archive format where each backup is stored in a separate .tib file. Therefore, unlike the Legacy mode
archive, it is possible to delete a random backup from Always Incremental archive even if it has
dependencies.
When a certain backup expires due to the pre-defined retention rules (for example to “delete the
backups if they are older than 2 days”), the backup algorithm just marks these outdated backup
blocks as “free” ones.
The blocks of expired backups with dependencies (which are needed to restore the newer backups)
are not marked as “free” to ensure the archive consistency. Everyday, the archive should contain
data that is not older than two days in order to restore the backup (retention time). This is the basic
rule of the Always Incremental archive. All excessive data in the archive is marked for deletion, i.e. as
“free” space. The initial archive still occupies the same space on the storage as before, however all
newer backups will be written to the “free” blocks first, and only if all the “free” blocks are filled, the
total size of the archive will be increased.
This approach allows keeping the archive size as small as possible and prevents it from excessive
growing. Also, the implementation of this backup scheme significantly saves time and resources for
managing the backups inside the archive because the “free” blocks marking is almost an instant
operation. Thus, the limitations of the Legacy archive mode are no longer true for Always
Incremental archive.
The Always Incremental archive total size includes the size of the “used” blocks and the size of the
“free” blocks. Usually, the size of the Always Incremental archive does not grow indefinitely and stays
within the total size of the backups you want to keep.
11 Copyright © Acronis International GmbH, 2002-2015
4 Installation of Acronis Backup for VMware
4.1 Requirements
4.1.1 Supported operating systems
Acronis Backup for VMware supports the following operating systems:
Windows XP Professional SP2 (x64), SP3 (x86).
Windows Server 2003, 2003 R2 - the Standard, Enterprise, Small Business Server editions (x86,
x64).
Windows Vista - all editions (x86, x64).
Windows 7 - all editions (x86, x64).
Windows 8, 8.1.
Windows Server 2008 - the Standard, Enterprise, Foundation editions (x86, x64).
Windows Small Business Server 2008.
Windows Server 2008 R2 - the Standard, Enterprise, Datacenter, Foundation editions.
Windows Small Business Server 2011.
Windows Server 2012, 2012 R2.
4.1.2 System requirements
System requirements (Installation)
The components installed in Windows:
Edition name
Memory (above the OS and
running applications)
Disk space required during
installation or update
Disk space occupied by the
component(s)
Backup for VMware
80 MB
1 GB
500 MB
To perform each task (Backup, Restore, RunVM, Validate, etc.) the Agent needs about 100 MB of
memory. Acronis Backup for VMware could perform parallel tasks (such as parallel backup tasks, etc)
of up to 5 tasks at a time. If more than 5 tasks are run simultaneously, the Agent will process only the
first 5 tasks, while the other tasks will remain in the queue with the “waiting” status.
Also, note that Acronis Backup for VMware reserves and always uses the following system TCP ports:
111 (sunrpc), 9000 (WCS), 764 (nfs_server), 9876 (Remote Agent Service), and UDP port: 2049 (nfs).
Supported vSphere environments
Here is a list of supported environments for Acronis Backup for VMware:
VMware vSphere (Virtual Infrastructure).
Server types: ESX and ESXi.
Versions: 4.0*, 4.1, 5.0, 5.1, 5.5, 6.0.
Editions/Licenses.
VMware vSphere Standard (Hot-add backup mode is supported on vSphere 5.0+ only).
VMware vSphere Advanced.
12 Copyright © Acronis International GmbH, 2002-2015
VMware vSphere Enterprise.
VMware vSphere Enterprise Plus.
VMware vSphere Essentials (Hot-add backup mode is supported on vSphere 5.0+ only).
VMware vSphere Essentials Plus (Hot-add backup mode is supported on vSphere 5.0+ only).
VMware vSphere Hypervisor (Free ESXi) is NOT supported.
(*) ESX(i) version 4.0 environment is supported with exceptions, for example, Exchange Server
Backup Extraction (p. 63) and ESXi configuration backup (p. 75) features are not supported.
System requirements for backed up virtual machines
Supported versions of Microsoft Exchange: MS Exchange Server 2003 SP2+, MS Exchange Server
2007, MS Exchange Server 2010, MS Exchange Server 2013 (backup and restore of databases ONLY).
Extracting MS Exchange databases located on Windows dynamic disks (LDM) is NOT supported.
Supported versions of Microsoft SQL: MS SQL Server 2005, MS SQL Server 2008, MS SQL Server 2012.
Supported versions of Microsoft SharePoint: MS Windows SharePoint Services 3.0 SP2, MS Office
SharePoint Server 2007 SP2, MS SharePoint Foundation 2010 SP1, MS SharePoint Server 2010 SP1,
MS SharePoint 2013 Technical Preview.
Acronis Backup for VMware supports the following file systems for the backed up virtual machines:
NTFS/FAT16/FAT32/ext2/ext3/ext4/ReFS. For other VM file systems sector level backup mode is
used, which means that granular recovery from such archives is not possible (only entire VMs can be
restored). An example of unsupported file systems are Linux LVM volumes (or Windows Dynamic
Disks). They are backed up in sector-by-sector mode.
Please, note, that the following environments for the backup/restore operations are NOT supported:
RDM disks (Raw Device Mapping).
Fault tolerance VMs.
Also, independent virtual drives CANNOT be backed up when the virtual machine is turned on. Please,
power off such VMs before their back up.
System requirements for web console
For the smooth operation of the Acronis Backup for VMware Web Console, you should have one of
the following versions of your web browser:
Mozilla Firefox 3.6 or higher.
Internet Explorer 7.0 or higher.
Opera 10.0 or higher.
Safari 5.0 or higher.
Google Chrome 10.0 or higher.
For proper Web Console operation with IE 8, please, check your internet settings. Tools -> Internet
Options -> Security tab -> Internet -> Security level shoud not be set to “High”. Level of privacy at
the Privacy tab should be set to “Medium High” or lower.
For proper Web Console operation with IE 9, please, check your internet settings. Tools -> Internet
Options -> Advanced -> “Do not save encrypted pages to disk” option must be cleared. Otherwise
the File Recovery feature will not function properly.
13 Copyright © Acronis International GmbH, 2002-2015
4.1.3 How to install VMware Tools
Acronis Backup for VMware requires the installation of VMware Tools inside the virtual machines
that you plan to back up. This is necessary to support proper quiescence of the file system (utilize VSS
support) and to enable files/folders exclusions capability. To install the VMware Tools:
Run the VMware Infrastructure/vSphere Client.
Connect to the ESX(i) server.
Select the virtual machine and run the guest operating system.
Right click the virtual machine and select Guest -> Install/Upgrade VMware Tools.
Follow the onscreen instructions.
Note that the Run VM from backup feature requires VMkernel networking to be configured on the
ESX(i) server. This can be done in vSphere client by going to Configuration -> Networking and adding
VMkernel connection type to the vSwitch properties.
4.1.4 Privileges for VM backup and recovery
Once Acronis Backup for VMware Agent is installed on a Windows machine or deployed to an ESX(i)
host, the first thing you do is the configuration of ESX(i) hosts/vCenter which will be managed by this
Agent. The scope of available operations depends on the privileges a user (that you have specified
while adding a ESX(i) host/vCenter in Backup for VMware Agent web console: Configure -> ESX(i)
Hosts) has on the vCenter Server. Only those actions are available that the user has permission to
perform. The below tables contain the privileges required for backup and recovery of ESX(i) virtual
machines and, additionally, for virtual appliance deployment.
Privileges on vCenter Server or ESX(i) host
Outlined in the below table are the privileges a vCenter Server user must have to perform operations
on all the vCenter hosts and clusters.
To enable a user to operate on a specific ESX host only, assign the user the same privileges on the
host. In addition, the Global -> Licenses privilege is required to be able to back up virtual machines of
a specific ESX host.
Operation
Object
Privilege
Back up a VM
Recover
to a new
VM
Recover to an
existing VM
VA deployment
Run VM from
backup
Replication
vCenter
Integration
Application-
aware backup
Failover
Failback
Recovery of
Application-
aware data
Datastore
Allocate space
+
+
+
+
+
+
+
+
+
Browse datastore
+
+
+
+
+
+
+
+
+
+
Configure
datastore
+
+
+
+
+
+
+
+
+
+
Low level file
operations
+
+
+
+
+
+
+
+
+
Remove
datastore
+
+
14 Copyright © Acronis International GmbH, 2002-2015
Remove files
+
+
Rename
datastore
+
+
Update VM files
+
+
+
Extension
Register
Extension
+
Unregister
Extension
+
Update Extension
Global
Licenses
+
+
+
+
+
+
+
+
+
Host ->
Configuration
Storage partition
configuration
+
+
VM autostart
configuration
+
+
Host -> Local
operations
Create VM
+
+
+
Delete VM
+
+
+
Reconfigure VM
+
+
+
Network
Assign network
+
+
+
+
+
+
+
+
Configure
Move network
Resource
Apply
recommendation
s
Assign vApp to
resource pool
Assign VM to
resource pool
+
+
+
+
+
+
+
Create resource
pool
Modify resource
pool
15 Copyright © Acronis International GmbH, 2002-2015
Move resource
pool
Remove resource
pool
Rename resource
pool
Task
Create task
Update task
vApp
Add virtual
machine
+
+
+
+
Assign resource
pool
+
Assign vApp
+
Create
+
+
+
+
Import
+
Power off
Power on
Rename
vApp application
configuration
vApp instance
configuration
vApp managedBy
configuration
vApp resource
configuration
View OVF
Environment
Virtual machine ->
Configuration
Add existing disk
+
+
+
+
+
+
+
+
Add new disk
+
+
+
+
+
+
+
+
+
Add or remove
device
+
+
+
+
+
+
+
+
+
Advanced
+
+
+
+
+
+
Change CPU count
Change resource
+
+
16 Copyright © Acronis International GmbH, 2002-2015
Disk change
tracking
+
+
Disk lease
+
+
+
+
Display connection
settings
Extend virtual disk
Memory
Modify device
settings
Query Fault
Tolerance
compatibility
Query unowned
files
Remove disk
+
+
+
+
+
Rename
Reset Guest
Information
+
Set annotation
+
Settings
+
+
+
+
+
+
Unlock VM
Virtual machine ->
Guest operations
Guest operations
modifications
+
Guest operation
program execution
+
Guest operation
queries
+
Virtual machine ->
Interaction
Acquire guest
control ticket
+
+
+
+
+
+
+
Backup operation
on VM
Configure CD
media
Configure floppy
media
Console interaction
Device connection
Power off
+
+
+
+
+
+
+
17 Copyright © Acronis International GmbH, 2002-2015
Power on
+
+
+
+
+
+
+
Reset
Suspend
Virtual machine ->
Inventory
Create from
existing
+
+
+
+
Create new
+
+
+
+
+
+
Move
Register
+
+
+
+
+
Remove
+
+
+
+
+
+
Unregister
+
+
+
+
+
Virtual machine ->
Provisioning
Allow disk access
+
+
+
+
+
+
+
Allow read-only
disk access
+
+
+
Allow virtual
machine download
+
+
+
+
+
+
+
+
+
Allow virtual
machine files
upload
Create template
from virtual
machine
Customize
Modify
customization
specification
Promote disks
Read
customization
specifications
Virtual machine ->
State
Create snapshot
+
+
+
+
+
+
+
+
Remove snapshot
+
+
+
+
+
+
+
+
18 Copyright © Acronis International GmbH, 2002-2015
The roles privileges can be configured via the vSphere Client connected to a ESX(i) host/vCenter from
Administration -> Roles. After that you can assign the specific user for connection to vCenter with
particular role from Permissions tab, as shown in the pictures below.
19 Copyright © Acronis International GmbH, 2002-2015
4.2 Installation options
The very first thing you have to do is to install Acronis Backup for VMware software, configure your
ESX(i) host connection settings and set up your access credentials to Acronis Backup for VMware web
console.
When you run your Acronis Backup for VMware installation package, the installation menu appears.
Acronis Backup for VMware has three main installation options:
Install Acronis Backup for VMware as Virtual Appliance on an ESX(i) host.
Install Acronis Backup for VMware as Windows Agent.
Extract installation files.
The first option allows you to install the software on a remote ESX(i) host (see Installing Acronis
Backup for VMware as Virtual Appliance on an ESX(i) Host (p. 19)).
The second option allows you to install Acronis Backup for VMware software on your local PC (see
Installing Acronis Backup for VMware as Windows Agent (p. 21)).
The third option allows you to extract the installation files (see Extracting installation files (p. 22))
and perform either Acronis Backup for VMware remote deployment or local installation manually
with the help of standard installation tools. You can always choose this option, if you would need to
manage or troubleshoot your Virtual Appliance / Windows Agent installation without the default
installer, or if you would need to install only a certain component without carrying out the full
installation procedure.
There are several reasons why Acronis Backup for VMware Virtual Appliance deployment to an ESX(i)
host is preferable over Acronis Backup for VMware Windows Agent installation. These reasons are:
1. Your backups will be LAN-free without additional setup effort (you don’t have to connect the
FC/iSCSI storage to the Windows machine where you run the Agent).
2. The hotadd method used by Virtual Appliance (attaching virtual drives to Virtual Appliance during
backup) is usually fastest possible to get access to the VM data for reading.
3. Virtual Appliance is free from possible software compatibility issues (such as 3rd party NFS
servers or other services which may block the ports).
4. It is easier to maintain Virtual Appliance and you don’t have to have a dedicated Windows
machine for it. Surely it is a better choice if your infrastructure is fully virtualized.
5. Virtual Appliance is easier and faster to install.
The disadvantage of Virtual Appliance is that the backup will consume CPU and memory resources
from the ESX(i) host, which may be a problem for highly loaded environments. In this case, if you
have a physical computer available to be used as a console for managing all Backup for VMware
functionality, you can choose to install the Backup for VMware Windows Agent locally.
4.2.1 Installing Acronis Backup for VMware as Virtual Appliance on
an ESX(i) host
Acronis Backup for VMware software could be installed directly on an ESX(i) host. The process of
remote installation of Acronis Backup for VMware Virtual Appliance to an ESX(i) host is called
deployment. The software for running all necessary Acronis services will be installed on a separate
small virtual machine under a specially customized OS (small Linux distribution).
1. First, read the Acronis Backup for VMware license agreement, select the acceptance check box
and then click Next.
20 Copyright © Acronis International GmbH, 2002-2015
2. Specify the desired ESX(i) server or vCenter access credentials: IP address or hostname, your user
name and access password. When you click Next, the installer will automatically check the
connection and go through the authorization procedure.
3. Then the installer will check for previous versions of Acronis Backup for VMware or any other
Acronis software on the specified ESX(i) server. If you already have the Acronis Virtual Appliance
set up there and it is outdated, then the installer would prompt you to update it to the latest
version or create the new Virtual Appliance.
4. Set your Appliance (VM) name, choose the ESX(i) host and datastore as a target for deploying the
Acronis Backup for VMware software. You can change the Appliance name or keep the default
one. The Appliance name should be unique within the ESX(i) host. If you set the vCenter and its
credentials on the previous installation step, you have to choose one of the ESX(i) hosts
contained in that vCenter from the respective drop-down list. Otherwise, there will be no choice
and you will see your direct ESX(i) host.
Then, select the datastore on that specific ESX(i). If the space on that datastore is not enough for
installation, you will get the warning suggesting that you free up some space on the selected
datastore or choose another one. There can be only one unique Virtual Appliance with the
specified name on the specified datastore. If the Appliance name already exists there, you will
have to change either your Appliance name or the datastore.
If you specify the vCenter on this step, you can select to Enable vCenter integration with the
respective check box.
You can optionally select the Automatically start up the Virtual Appliance after ESXi host reboot
check box.
5. Provide the information on the network settings for your Virtual Appliance. This step contains
standard network settings like IP address, subnet mask, default gateway, DNS server settings, etc.
You can also let the appliance acquire the network settings automatically, which is the default
option.
6. The next step prompts you to accept or ignore your participation in the Acronis Customer
Experience Program.
7. After going through all the required steps of the installation wizard, you will finally see the
summary information of the deployment operations to be performed components to be
installed, required space, account information and chosen destination (host and datastore).
Then the Acronis Backup for VMware installer deploys the Virtual Appliance software. You will
see the progress bar with the current installation step indicated. After the deployment is finished
successfully, the appliance is started automatically. Please, wait until the whole process is
completed and everything is checked. This may take several minutes.
If the installation process finished successfully and all Acronis Backup for VMware components were
successfully deployed, you will get the “Deployment has been completed” page. Here, select the
check box if you wish to run the Acronis Backup for VMware Web Console (it will be opened in the
default Internet browser) to connect to your newly deployed Acronis Backup for VMware Virtual
Appliance. Then click Close. The default login:password for the Acronis Backup for VMware Web
Console is admin:root. NOTE: it is highly recommended to change the password after first login at
Configure -> Agent Password page (for more information refer to Managing Agent Password section
(p. 103)). With default credentials the login is performed automatically. If you've changed the Agent
Password configuration, then you'll get the default login screen upon connection to the Web
Console.
If there is any problem, the Virtual Appliance (parts of it which have already been deployed during
the installation) will be removed from ESX(i) automatically. You will get the “Failed to install Backup
for VMware components” page. Here, you can see the summary information on the installed and
21 Copyright © Acronis International GmbH, 2002-2015
failed to install components. Show log link opens up a pop-up with the detailed information, and
Troubleshoot link opens the online page with the particular error description on the Acronis
Knowledge Base website at http://kb.acronis.com. If you still cannot find the answer on how to solve
this problem, please, contact the Acronis support team (p. 108).
4.2.2 Installing Acronis Backup for VMware as Windows Agent
If your production ESX(i) hosts are so heavily loaded that running the virtual appliances is not
desirable, consider installing Acronis Backup for VMware Windows Agent on a physical machine
outside the ESX(i) infrastructure.
If your ESX(i) uses a SAN attached storage, install the agent on a machine connected to the same SAN.
The agent will back up the virtual machines directly from the storage rather than via the ESX(i) host
and LAN. This capability is called a LAN-free backup.
The diagram below illustrates a LAN-based and a LAN-free backup. LAN-free access to virtual
machines is available if you have a fibre channel (FC) or iSCSI Storage Area Network. To completely
eliminate transferring the backed up data via LAN, store the backups on a local disk of the agent's
machine or on a SAN attached storage.
Acronis Backup for VMware Windows Agent can be installed on any machine that runs Windows and
meets the system requirements. Here is a brief description of the steps you need to go through in
order to complete your Windows Agent installation.
1. First, read the Acronis Backup for VMware license agreement, select the acceptance check box
and then click Next.
22 Copyright © Acronis International GmbH, 2002-2015
2. Specify credentials for the Acronis services. The Acronis Managed Machine Service component
(responsible for the core functionality of Acronis Backup for VMware) runs as a service. Specify
the account under which the component's service will run after the installation (this account will
be automatically granted with “Log on as service” permissions on the machine). Here you should
provide the credentials of any Windows user which has “Log on locally” permissions on the
machine with the Agent installed. Typically, this can be any user account from Administrators”,
Power Users” or “Users” group. Set the HTTPs port, e.g. the default 9877 port. For access to
Acronis web console page after Acronis Backup for VMware Agent is installed, open your web
browser and enter “https://myserver:port” in the browser address bar.
Note that in order to successfully connect to your installed Agent through the browser (web
console), the name of your local PC where Acronis Backup for VMware is installed should not
contain an underscore (_) symbol. You should provide the credentials of any user with
Administrator privileges on the machine.
3. Select the way you want your components to be installed, i.e. specify the location where to
install the software. The default destination for installing Acronis Backup for VMware is the
C:\Program Files\Acronis or C:\Program Files (x86)\Acronis folder. You can change the
destination by typing in a new folder name or selecting it by browsing. If the folder does not exist,
it will be automatically created in the process of installation. The Disk usage button shows the
available disk space for the different volumes on your PC and helps you to choose the target disk
for installation. If there is not enough free space on the selected volume, you’ll be prompted to
free up the required space or select another volume. Upon specifying the desired destination,
click Next.
4. Please, read the information about the Acronis Customer Experience Program, choose if you
want to participate in it or not, and then click Next. The main purpose of ACEP is to help us
collect user statistics in order to improve our software functionality, customer service and
customer experience.
5. After going through all the required installation wizard steps, you will finally see the summary
information of the install operations to be performed, components to be installed, required
space, account information and chosen destination.
6. Click Install to start the process. You will see the Acronis Backup for VMware installation progress
bar. During installation, Windows Firewall may prompt you to unblock TCP/IP ports. This is
required for the appliance to operate properly. To unblock, in the opened Windows Firewall
dialog box click the Unblock button. Please, wait until the installation is finished. It may take
several minutes.
If the installation process finished successfully and all Acronis Backup for VMware components were
successfully installed, you will get the “Installation has completed” page. Here select the check box if
you wish to run Acronis Backup for VMware Web Console and click Close.
If the installation process fails and all or some of the Acronis Backup for VMware components for any
reason could not be successfully installed, you will get the “Failed to install Backup for VMware
components” page. Here you can see the summary information on the installed and failed to install
components. Show log link opens up a pop-up window with the detailed information, and
Troubleshoot link opens the online page with the particular error description on the Acronis
Knowledge Base website at http://kb.acronis.com. If you still cannot find the answer how to solve
this problem, please contact the Acronis support team (p. 108).
4.2.3 Extracting installation files
Acronis Backup for VMware installation package provides you with the option to extract the
installation files on your PC to be executed manually and to be installed by the standard tools.
23 Copyright © Acronis International GmbH, 2002-2015
Click the Extract installation files of the Acronis Backup for VMware installation main menu. Select
the desired components to be saved as separate installation files on your PC:
AcronisESXAppliance.ovf and two .vmdk files installation files for Acronis Virtual Appliance.
vmProtectAgent.msi the main installation file for Acronis Backup for VMware Windows Agent.
vmProtectBackupAgent.msi installation file for Acronis Backup for VMware Backup Agent. This
Agent might be installed inside the guest OS where User Account Control (UAC) is enabled. It is
meant to overcome the UAC limitations to allow the Backup for VMware Backup options. Upon
installation the Acronis Backup for VMware Backup Agent service provides the communication
channel with Acronis Backup for VMware Agent.
Specify the location you want to extract your files to, and then click Extract. The Disk usage button
shows the available space for the different volumes on your PC and helps you to choose the
destination disk for the files extraction.
Close the dialog when the extraction process is completed.
4.2.4 Configuring ESX(i) host connection settings
For detailed information on setting and configuring your ESX(i) host connection credentials, please
refer to Managing ESX(i) hosts (p. 97) section.
4.2.5 Using a locally attached storage
You can attach an additional disk to an Agent for ESX(i) (Virtual Appliance) so the agent can back up
to this locally attached storage. Such backup is normally faster than backup via LAN and it does not
consume the network bandwidth. We recommend using this method when a single virtual appliance
manages the entire virtual environment residing in a SAN attached storage.
You can add the storage to an already working agent or when importing the agent from an OVF
template.
To attach a storage to an already working agent
1. In VMware vSphere inventory, right click the Agent for ESX(i) (Virtual Appliance).
2. Add the disk by editing the settings of the virtual machine. The disk size must be at least 10 GB.
The maximum supported locally attached storage size is 2 TB.
Be careful when adding an already existing disk. Once the storage is created, all data previously
contained on this disk will be lost.
3. Go to the virtual appliance console. The Create storage link is available at the bottom of the
screen. If it is not, click Refresh.
4. Click the Create storage link, select the disk and specify a label for it.
Details. The label length is limited to 16 characters due to file system restrictions.
To select a locally attached storage as a backup destination
When creating a backup task expand the Local Folders item and choose the locally attached storage
drive, for example D:\.
The same procedure applies to File recovery and other operations with the backups.
24 Copyright © Acronis International GmbH, 2002-2015
4.3 Uninstalling Acronis Backup for VMware
To uninstall Acronis Backup for VMware Windows Agent, use the default Add or Remove Programs
tool of Windows.
To uninstall Acronis Backup for VMware Virtual Appliance, you have to manually remove the VM with
the virtual appliance from the ESX(i) host with your VMware vSphere client.
25 Copyright © Acronis International GmbH, 2002-2015
5 Getting started
Once you installed the Acronis Backup for VMware or deployed your Acronis Backup for VMware
Virtual Appliance, you can run the Acronis Backup for VMware Web Console. The Web Console will
be opened in the default Internet browser.
Note that the Acronis Backup for VMware web server (installed on the Agent side) which provides
the user interface uses self-signed certificates. As a result, you may receive the “There is a problem
with this website’s security certificate” error message when connecting to Acronis Agent via your
Internet Browser. To avoid this message, you should add this self-signed certificate to the list of
trusted certificates. The exact instructions depend on the type of Internet browser you are using. You
can refer to your browser’s help for further information.
Certificate error message
Once the Web Console opens in the Internet browser, you will get a login screen where you need to
provide user credentials for Acronis Backup for VMware. In case of Virtual Appliance-based
installation, the default login:password is admin:root. In case of Windows Agent-based installation,
you should provide the credentials of any Windows user who has “Administrator” privileges on the
machine with the Agent installed. The user should also be granted with “Log on locally”, Access this
computer from the network” and “Log on as a batch job” privileges. These privileges can be checked
from Start -> Run -> secpolmsc -> Security Settings -> Local Policies -> User Rights Assignment.
Login page
26 Copyright © Acronis International GmbH, 2002-2015
After logging in the Acronis Backup for VMware you will see a welcome screen with the Dashbord's
Quick Start. The three buttons of this section will give you a hint of what to start with:
First of all, to be able to perform the first backup task of a Virtual Machines, you have to go to
the ESX(i) Host section (p. 97) and specify the IP address / hostname and credentials for the
vCenter or individual ESX(i) host where these machines are running.
Setting up an ESX(i) host will not bind the licenses to it automatically. Therefore, you have to
follow to the Licenses page (p. 94) to set up your licenses.
After setting up your ESX(i) hosts and licenses, you can run the New backup task wizard (p. 34),
which will guide you through all the steps of the backup process.
5.1 Dashboard Management
After installing and running Acronis Backup for VMware (i.e. connecting to Acronis Backup for
VMware component via web-based console), the default dashboard screen appears. Initially the
dashboard contains 2 sections: the Quick Start section and the Virtual Machines section, which
presents general information about your vCenter, ESX(i) hosts, the number of machines managed on
the ESX(i) hosts and the number of mounted virtual machines. The Dashboard view will be changed
from the initial (Quick Start) view after there is a backup task created. As a result of this change, the
Quick Start section will disappear and the additional sections (described below) will be added.
The main workspace area of the Acronis Backup for VMware dashboard shows an overview of all
currently running tasks or the last finished task details if there are no running tasks. The dashboard is
designed to be the most user-friendly environment for presenting summary information about the
current status of your backup, restore and other tasks. It does so by using color-coding for successful
and failed tasks. As the dashboard outlines all actions you can perform with Acronis Backup for
VMware, it presents a very useful tool for a quick operational decision making.
You can switch to the dashboard by clicking the main Acronis Backup for VMware logo in the top left
corner, or by clicking the Home button in the main menu. Any group on the dashboard, except Alerts,
can be hidden into a tray with the respective minimize icon.
Tasks
The Tasks section presents summary information about the current tasks that are running or about
the last completed task when there are no tasks running. The progress bar shows the completed
percentage of the backup/restore tasks, task name, starting time, remaining time and current speed.
From the dashboard Tasks block, you can directly open the task log, stop the task or switch to the
Tasks (View -> Tasks) page.
Task Statistics
The Task Statistics section shows summary information about the backup/restore tasks executions.
The information on a diagram is presented visually for quick and easy perception and analysis. The
successful tasks are marked green. The failed tasks are marked red. The tasks finished with warnings
are marked yellow. You can see the tasks percentages and get the detailed statistics for a certain
date by pointing at the respective diagram. Also you can change the statistics view by clicking Hourly,
Daily or Weekly.
Virtual Machines
The Virtual Machines section shows the hosts and clusters (vCenter) names and gives the total
number of VMs running on the managed ESX(i) host(s) as well as the number of mounted virtual
machines (see the Mounted VMs (p. 90) section).
27 Copyright © Acronis International GmbH, 2002-2015
Locations
The Locations section shows the total statistics for your backup locations status. It shows the Total
backups number, information about the Occupied space, space Occupied by others, and Free space
(both in megabytes/gigabytes and percentages). Occupied space is the space occupied by Acronis
backups. Occupied by others is the space occupied by the data which is not a backup archive. The
Free space statistics is available only for locations which support the retrieval of its value (for
example there will be no such field for FTP locations). Also, from the Locations section you can
switch directly to the Recovery Points view by clicking the link below.
5.2 Using Web Console
5.2.1 Ribbon tabs
The ribbon menu on the top of the screen allows for managing of the software and performing all of
the operational functions. The basic Acronis Backup for VMware functions available through the top
menu are described in the following sections below.
There are 3 main tabs in the Acronis Backup for VMware ribbon menu: Actions tab, View tab and
Configure tab. The fourth additional Acronis tab appears dynamically depending on the current
user-selected View or Configure operation.
Dashboard view
The Home button which always appears on the ribbon bar leads to the Dashboard view. The
Dashboard configuration is described in the “Dashboard management” section (p. 26).
1) Actions tab
The first Actions tab contains the basic functions of Acronis Backup for VMware and allows for
starting of the following basic tasks.
a. Backup task
This is the Backup button which runs the New Backup Task wizard. The wizard settings are described
in the “Backup” section (p. 34).
b. Replication task
This is the Replication button which runs the New Replication Task wizard. The wizard settings are
described in the “New Replication Task” section (p. 48).
c. Recovery tasks
This is the drop-down menu with Restore tasks. The Entire VM button runs the New Restore Task
wizard. The Files and Folders button runs the File recovery wizard. Microsoft Exchange server,
Microsoft SQL server and Microsoft SharePoint Server Data buttons run the respective extract
wizards. The wizards and their settings are described in the “Recovery” section (p. 55).
d. Run VM from backup task
This is the Run VM from backup button which activates the run VM from backup task wizard. The
wizard settings are described in the “Running VM from backup” section (p. 70).
28 Copyright © Acronis International GmbH, 2002-2015
e. Validation task
This is the Validate button which starts the new validation task. The task is described in the
“Validating backup” section (p. 89).
f. ESXi Configuration Backup task
This is the ESXi Configuration Backup button which runs the New ESXi Backup Task wizard. The
wizard settings are described in the “Bare Metal Recovery of ESX(i) Hosts” section (p. 75).
2) View tab
The second View tab contains the basic data views of Acronis Backup for VMware and allows quick
navigation and switching between these basic views.
a. Tasks view
This is the link to the Tasks view. The Tasks management is described in the “Managing tasks” section
(p. 80).
b. Recovery Points view
This is the link to the Recovery Points view. The Recovery Points management is described in the
“Managing recovery points” section (p. 84).
c. Replicas view
This is the link to the Replicas view. The Replicated VM management is described in the “Managing
replicated VMs” section (p. 51).
d. Mounted VM(s) view
This is the link to Mounted VM(s) view. The Mounted virtual machines management is described in
the “Managing mounted VMs” section (p. 90).
e. Show Logs view
This is the link to the Show Logs view. The Logs management is described in the Managing logs”
section (p. 92).
3) Configure tab
The third Configure tab contains the basic tools for Acronis Backup for VMware configuration and
allows you to specify the default settings for the basic backup/restore operations as well as other
settings.
a. ESX(i) Hosts
This is the link to the ESX(i) hosts management page. Managing ESX(i) hosts is described in the
“Managing ESX(i) hosts” section (p. 97).
b. Licenses
This is the link to the Licenses management page. Managing licenses is described in the “Managing
licenses” section (p. 94).
29 Copyright © Acronis International GmbH, 2002-2015
c. Settings
The Agent Settings page contains Acronis Cloud backup subscription settings, Acronis Cloud backup
proxy settings, Agent Password settings and Export/Import configuration settings.
Also there are two buttons with the default Backup settings and Restore settings on the Configure
tab. Click the Backup settings or Restore settings button to open the backup/restore settings page
where you can set up the defaults for all the backup/restore tasks. These backup/restore settings, as
well as other settings, are described in detail in the “Managing settings” section (p. 101).
4) Backup for VMware dynamic tab
This is the dynamic tab which appears in the ribbon and changes depending on the currenty selected
action of the View tab. This dynamic tab shows the buttons which are specific to the current View
tab actions.
a. View -> Recovery Points
When the Recovery Points view is selected, the Recovery Points tab appears in the ribbon menu.
The Recovery Points management page is described in the “Managing recovery points” section (p.
84).
b. View -> Replicas
When the Replicas view is selected, the Replicas tab appears in the ribbon menu. The Replicas
management page is described in the Managing replicas” section (p. 48).
c. View -> Mounted VM(s)
When the Mounted VM(s) view is selected, the Mounted VM(s) tab appears in the ribbon menu. The
Mounted VM(s) page is described in the “Managing mounted VMs” section (p. 90).
d. View -> Show Logs
When the Show Logs view is selected, the Logs tab appears in the ribbon menu. The Logs
management page is described in the Managing logs” section (p. 92).
5.2.2 Logout link
In the top right corner of Acronis Backup for VMware you can see your current user name and the
Logout button to exit the program or reenter it with another user name.
30 Copyright © Acronis International GmbH, 2002-2015
6 vCenter Integration
The main tool for managing the vSphere virtual infrastructure is the VMware vSphere client.
Although the VMware vSphere client does not provide native backup/restore functionality, it's not
always convenient to run another tool to manage these important operations. Acronis Backup for
VMware introduces vCenter integration which allows for basic backup and restore functionality
directly from the VMware vSphere client without having to run Acronis Backup for VMware Web
interface. The vCenter integration affects only thick VMware vSphere Client, i.e. you won't get
Acronis Backup for VMware functionality in the VMware vSphere Web Client.
Integration with vCenter is only possible if there is a vCenter registered in Acronis Backup for
VMware Agent. Without a registered vCenter, such integration is not possible. Also, integration is
automatically disabled when a vCenter is removed from the Backup for VMware Agent configuration.
Acronis Backup for VMware integration with vCenter can be manually enabled and disabled from
both Backup for VMware Web interface and vCenter plug-in manager. In order to enable vCenter
integration, go to the Configure -> ESX(i) Hosts and select the Enable vCenter Integration check box
when adding a new vCenter, or click the Enable vCenter Integration button. To disable the function,
click Disable vCenter Integration. The Acronis Backup for VMware login screen shows the IP address
of the Agent where integration was enabled.
The integration is available under Inventory -> Solutions and Applications -> Acronis Backup for
VMware.0 for vSphere clients connected to vCenter.
How vCenter integration works
vCenter integration allows you to create backup, restore, replication, etc. tasks and view their
progress directly within the VMware vSphere interface.
Select any Virtual Machine, vApp/Resource Pool or ESX(i) host/Cluster in the VMware vSphere tree
list. Right-click on the selected item to open the context menu. The context menu contains the
Acronis Backup for VMware Backup and Acronis Backup for VMware Restore options. Choosing one
31 Copyright © Acronis International GmbH, 2002-2015
of these options results in opening the Acronis pop-up and activating the backup/restore wizard
which will help you create the backup/restore task and implement it right away.
The appearance of the backup/restore wizards (including backup/restore settings) in VMware
vSphere interface is exactly the same as in the Acronis Backup for VMware.
The standard New Backup Task wizard consists of 4 steps which are explained in detail in the
Creating a backup of Virtual Machines (p. 34) section. The first step of the wizard in VMware vSphere
Acronis backup pop-up will be pre-filled with the VM you right-clicked on; however, you can change
the default selection.
vCenter Integration, New Backup Task, step 1
The standard New Restore Task wizard consists of 3 steps which are explained in detail in the
Restoring a Backup of Virtual Machines (p. 55) section. The first step of the wizard in VMware
vSphere Acronis restore pop-up will be pre-filled with the VM you right-clicked on. The latest
available recovery point in the first discovered Recent Location will be selected.
32 Copyright © Acronis International GmbH, 2002-2015
vCenter Integration, New Restore Task, step 1
Note that it's not possible to operate with folders in the VMs and Templates view of vSphere client.
In this case you will get Acronis context menu items only for Virtual Machines.
Note that vCenter integration is managed by a particular Backup for VMware Agent. Therefore if the
Agent is inaccessible from vCenter side, the functionality available from context menus will not work
properly.
VMware vSphere and Acronis Backup for VMware synchronization
With VCenter integration enabled, all operations performed in the VMware vSphere client are
mirrored in the main Acronis Backup for VMware interface. These synchronized operations are: new
tasks and the tasks' progress. The Recent Tasks section shows the progress of backup/restore/etc.
tasks executed through the context menu in the VMware vSphere client. Also, when backing up to or
restoring from a new location via the context menu option in the VMware vSphere client, the recent
locations in Backup for VMware are also updated.
Similarly, all backup/restore/etc. tasks performed by Acronis Backup for VMware are registered as
Tasks in VMware vSphere client.
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7 Centralized Dashboard
Acronis Backup for VMware Centralized Dashboard presents the effective virtual infrastructure
monitoring tool. It allows to get current statuses of the installed single or multiple Acronis Backup for
VMware agents and to connect to the respective agents to manage them right away.
The centralized dashboard is designed to help you collect the information from several Agents to the
single web console. If you use the Acronis software on a large environment where you have 3-7
Backup for VMware agents installed, this tool can be really helpful for tracking all the agents at once.
The simple dashboard saves your time and makes your backup solution more centralized so that you
can start fixing possible issues when and where they appear.
To start using the tool you have to first install it as a virtual appliance by running the installation file
provided with the Acronis Backup for VMware installation package. Upon installing and opening the
dashboard you can add one or several Acronis Backup for VMware agents to the console. Click the
Add new button in the ribbon and specify the link to access the Backup for VMware agent (IP address,
port) as well as login credentials. The connection between the dashboard and the agent is performed
via the HTTPS secure protocol. Specify the agent name as it would appear in the list, for example
“Acronis Appliance 1”. Then click Add new.
Centralized Dashboard
The dashboard shows all added Backup for VMware agents as individual plates sorted by the number
of alerts and warnings. For each agent you can change its address, port, access credentials and the
agent name by clicking the Edit button, or remove it from the dashboard by clicking the Delete
button and confirming the removal.
The dashboard shows the current status of each agent. The collected information is updated
automatically every 5 minutes, or you can manually actualize it by clicking the Refresh button.
For each agent you can see the information on its tasks and alerts.
In the alerts section you can see the color-coded current number of alerts. The red “x” sign if there is
at least one critical alert, the yellow “!” sign if there are any informational alerts (warning messages)
or the green tick sign if there are no alerts. Clicking the agent's name or it's alerts opens the
dashboard view of the respective Backup for VMware agent (the console opens in a new
tab/window). There you can check the alerts, fix the issues and dismiss alerts. The dismissed alerts
are not shown on the centralized dashboard anymore.
In the tasks section you can see the number of successful tasks, tasks with warnings and failed tasks.
By clicking them you can directly go to the tasks view of the respective Backup for VMware agent.
Equation 1: DO NOT
TRANSLATE
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8 Backup
Click Create Backup Task in the dashboard’s Quick start or Backup in the Actions tab of the main
menu to create a new backup task. The New Backup Task wizard opens in the main workspace area
and asks you to provide the required information and make all necessary settings for the new create
backup task. The wizard consists of the four consecutive steps which appear in the same area:
Select VM(s) to backup.
When to backup.
Where to backup.
How to backup.
These four steps of the wizard and their possible options are described below.
8.1 Select VM(s) to back up
In the first step, you should select the virtual machines (or vApps) which you want to back up. The
left side shows all your ESX(i) host(s)/vCenter managed by Acronis Backup for VMware Agent with
the list of their virtual machines. If you don’t see the exact virtual machine to back up that you are
looking for in this list, make sure that you have added the corresponding ESX(i) host from the
Configure -> ESX(i) Hosts page.
Select the virtual machines (or vApps) by moving the machines from the left side of the butterfly
control to the right one, via the > and < buttons. The list on the right shows all the virtual machines
selected for backup. The > button is used to add the VM to the backup list, and the < button is used
to remove the VM from this list. You can also select the VM by double-clicking it.
New Backup Task wizard, Step 1 “Select VM(s) to back up”
You can back up dynamic groups of the machines by selecting the upper level unit (e.g. ESX(i) host or
VMs folder) in the tree and moving it to the right list with the same > button. As a result, all the
machines running within this group will be automatically included in the backup list. Moreover, any
new machines created in this group will be backed up automatically by the current backup task.
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You can also back up replica VMs (see the Replication section (p. 48)). For that click the show replicas
button above the VMs list and select the replica VM for backup. Note that it's not recommended to
perform replication to and backup from replica VM at the same time. Be careful while setting up the
schedules.
After you make the selection of VM(s) to back up, click Next to finish the first step and continue
further on.
8.2 When to back up
In the second step of Create backup task wizard, you should define the schedule of backing up your
virtual machines data. There are two options available scheduling your backup, and creating a
single time backup task (“Do not schedule, run on demand”). By default the schedule is to create
backups daily at 12:00. Here you can change the default value or select “Do not schedule, run on
demand” which means that the backup task will not be executed on schedule. It will be started either
right after the backup task creation or can be run manually from the Tasks view.
Set your scheduling of how often to back up the data. Acronis Backup for VMware allows for weekly
scheduling and functions in Windows and Linux operating systems.
In the Schedule area, select the appropriate parameter as follows: Every: <...> week(s) on: <...>.
Specify a certain number of weeks and the days of the week you want the task to be run. For
example, with the Every 2 week(s) on Mon setting, the task will be performed on Monday of every
other week.
In the During the day execute the task... area, select one of the following: Once at: <...> or Every:
<...> From: <...> Until: <...>.
For the Once at: <...> choice, set up the time at which the task will be run once.
For the Every: <...> From: <...> Until: <...> choice, set up how many times the task will be run during
the specified time interval. For example, setting the task schedule to Every 1 hour From 10:00:00 AM
until 10:00:00 PM allows the task to be run 12 times from 10 AM to 10 PM during one day.
Let’s see some of the scheduling examples.
“One day in the week” schedule
This is a widely used backup schedule. If we need to run the Backup task every Friday at 10 PM, the
parameters are set up as follows:
1. Every: 1 week(s) on: Fri.
2. Once at: 10:00:00 PM.
“Workdays” schedule
Run the task every week on workdays: from Monday to Friday. During a workday, the task starts only
once at 9 PM. The schedule's parameters are thus set up as follows:
1. Every: 1 week(s) on: <Workdays>. Selecting the Workdays check box automatically selects the
corresponding check boxes (Mon, Tue, Wed, Thu, and Fri), and leaves the remaining two unchanged.
2. Once at: 09:00:00 PM.
After setting up your backup schedule of “When to back up”, click Next to go to the last step of the
wizard.
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8.3 Where to back up
In the third step, you should define the location for your backup archive. Select a location by clicking
on the Browse button. You will see a pop-up window with the browsing options where you can
define or change the path and set the archive name. From the list of recent locations, you can either
select one of the locations that was previously used or set up a new one.
New Backup Task wizard, Step 3 “Where to back up”
The Archive name field shows the name of the archive selected in the Browse pop-up.
The left side of the Browse pop-up shows the list of:
Cloud backup storages.
Recent Locations.
Local folders.
Network folders.
FTP servers.
SFTP servers.
If your Backup for VMware Agent has no licenses added, the only possible choice for a backup
destination is Acronis Cloud Backup Storage.
Choose one of the backup location types from the browse tree on the left side. If the chosen location
requires authentication (Cloud backup storage, Network folders or FTP/SFTP servers), you will
initially see a dialogue for submitting your credentials in the right pane. After successfully logging in,
this pane shows the contents of the selected location, i.e. the archives inside this location.
Note that Acronis Backup for VMware Cloud backup storage might be unavailable in your region. For more
information, visit http://www.acronis.com/my/cloud-backup/corporate.
Also, please, note that within the Acronis Cloud backup storage application-aware backups, the
backup validation and run VM from backup operations are not possible.
Note that to successfully backup to an FTP/SFTP server, you need to have the deletion rights assigned
to the respective file and folder on that server.
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Instead of browsing for the location in the tree, you can manually enter the path in the
corresponding Location field below and click on the Go button to explore this location. In this case,
you will see the same authentication dialogue in the right pane where you are asked to enter your
login and password.
Enter your archive name value in the corresponding Archive name field below. Note that it is not
recommended to have more than one backup task writing data to the same archive. The retention
rules applied to the archive by different backup tasks may cause an unpredictable outcome.
Select the archive type for the new backup. Acronis Backup for VMware can save your backup data
by using one of the two basic types of archives Standard archive (Legacy mode) or Always
Incremental archive. “Always Incremental” archive type is not supported on FTP/sFTP/Acronis Cloud
Storage locations.
Select the Save each backup in separate files option for the Legacy archive (please, refer to “Multiple
files backup scheme (Legacy mode)” section (p. 9)). Or select the Save all backups in one file
(recommended) option. This means that the archive will have the new enhanced “Always
Incremental” format (please, refer to “Single file backup scheme (Always Incremental)” section (p. 9)).
In case of editing your existing backup task or selecting an existing archive for the backup location,
this setting is not shown.
Select the Automatically delete old backups check box to define the retention rules for backup
management inside the archive. The availability of the options depends on the schedule setup in the
previous step (section “When to Backup) and on the selected archive format. For example, the
Grandfather-Father-Son (GFS) cleanup scheme will not be available for the unscheduled backup task.
Create full backups every: <...> choice will not be available for the “Save all backups in one file”
option (as full backups don’t make sense for the Always Incremental archive format). What follows is
a description of each retention rule.
1. Not specified
If the retention rules are not specified, then no programmed backups management will be
performed, i.e. all the backups will be stored inside the archive indefinitely.
2. Simple cleanup scheme
The selection of the simple cleanup scheme allows you to keep a certain number of backups inside
the archive or keep the backups for a certain time period.
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Create Backup wizard, Step 3 “Where to back up”, Simple cleanup scheme, delete the outdated backups
The second option allows you to clean up the archive if the number of backups exceeds <…>. Again, if
you set this number at 1, then for the Always Incremental archive mode there will be a synthetic full
backup created, i.e. an incremental backup which will remove the unnecessary old recovery point
contents after the backup is finished. If the retention number of archives is greater than 1, then the
cleanup is performed according to the Always Incremental archive mode (refer to section “Single file
backup scheme (Always Incremental)” (p. 9) of this User Manual for further information).
3. GFS cleanup scheme
This is a common “Grandfather-Father-Son” cleanup scheme which allows you to keep a certain
number of daily, weekly and monthly backups. Indicate how many daily, weekly and monthly
backups you need to keep. All backups made within one day are considered to be “daily” ones and
will be all deleted when that date is expired. The same rule applies to “weekly” backups.
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Create Backup wizard, Step 3 “Where to back up”, GFS cleanup scheme
Note that retention rules are applied only before the backup task execution. The reason for this is
that with the Always Incremental archive there is no need to remove recovery points after the
backup because it does not free disk space. If after performing the backup there are new excessive
recovery points which have to be deleted according to the set up retention rules, they will be
removed only before next backup. For example, if you set up the retention rules to Delete the
backups and the archives if your Backups are older than 3 days or Number of backups in the archive
exceeds 3, there will actually be up to 4 backups stored in the archive, and not 3.
Note that at least one backup will always remain intact inside the archive even if this backup
becomes subject to deletion according to the specified retention rules. This design ensures that you
always have at least one backup available for recovery in the archive. This will be true until you clear
the Never delete the last remaining backup check box (selected by default) which defines the
behavior of the program when there is only one valid recovery point left and it becomes subject to
deletion. This may be the case, for example, when you have applied a backup task to a group of
virtual machines and one of the machines has been deleted from the ESX(i) host, making it no longer
possible to be backed up. At some point (according to the specified retention rules), all the backups
of this deleted VM will become subject to deletion. Accordingly, the Never delete the last remaining
backup check box will prevent or force the deletion of the last remaining backup.
You can protect your VM environment by storing your backups in several different locations. By
default, the backup task saves all backup archives to a single storage. But you can configure the task
to copy the created backups to another archive storage on the second location.
Select Copy the backup to a second location check box.
The following settings allow you to configure the backup copying options. Select the second location
where you would also like to store your backups and the archive name. Click Browse and select from
the available list of locations.
From the When to copy drop down list select if you would like to copy the backup to the second
location immediately after each backup is created. Or you can indicate the specific days for
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performing your backup copy, other than the backup schedule days. In this case you can also choose
to copy all missed recovery points or copy last created recovery points only.
The Copy last created recovery points option might be useful when the first location selected is
sometimes unreachable. In case the Copy all missed recovery points option is selected and the
retention rules for the first storage are executed on the main location, then the software deletes the
recovery points that should be removed by these rules, even if these recovery points were not
copied to the second location. So when the retention rules are executed it is not checked if the
recovery points were already copied to the second storage or not.
By default, the backup type and the clean up rules for the copied backups are the same as the
respective primary backup settings. Meanwhile, you can choose to specify different settings, for
example, employ a different backup type, or change the retention rules options.
After you’ve selected “Where to back up”, click on Next to finish this step and proceed to the next
one.
8.4 How to back up
On the fourth step you should define the preferences of your new backup task.
8.4.1 Application-Aware Backup Settings
Prior to running Microsoft Exchange Server Items, Microsoft SQL Server Databases, Microsoft
SharePoint Server Data or Microsoft Active Directory recovery you have to configure your backups
to become “Application-aware”. From the VMs list on the left select the specific VM(s) running MS
Exchange Server, MS SQL Server, MS SharePoint Server, MS Active Directory, provide its/their
Domain Administrator Credentials. You can add several VMs running applications.
Optionally you can choose to Automatically truncate the transaction logs after backup.
The advanced Application-Aware Backup option is to skip certain applications during backup.
Suppose, you have several applications installed on one virtual machine, and one of these
applications is in a non-consistent state. Then, the other one will not be backed up and the whole
Application-Aware Backup will fail. This option allows you to skip the application which is in a
non-consistent state and proceed with the Application-Aware backup of other applications in
“correct” state. Select the Skip applications option, then make your selection among the applications
to be skipped (MS Exchange, MS SQL Server/SharePoint, MS Active Directory).
Note that for enabling the Application-aware backup, you have to provide guest OS login credentials
for the selected VM(s) running MS Exchange server, MS SQL Server, MS SharePoint Server, MS Active
Directory. This means that you have to specify a user with domain administrator privileges. User
Account Control (UAC) technology introduced in Windows Server 2008 operating system is not
natively supported by Acronis Backup for VMware since the product accesses the VMs data in
agent-less mode. So, if UAC is enabled for the user you specify, we would suggest the following
possible solutions (either one is acceptable):
1. Disable UAC for the specified user. The UAC can be enabled/disabled via a domain group policy,
for example.
2. Specify a different user for which UAC is disabled. For example you can use a built-in domain
administrator account which has UAC disabled by default.
3. Install a small (up to 30Mb) “Acronis Backup Agent” inside the VM. For that: run Acronis Backup
for VMware installation package, choose Extract Components option from the menu, extract
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Acronis Backup Agent .msi component and install the Agent onto the server where UAC is
enabled. Then, you can employ any domain user with domain administrator privileges
independently from UAC state.
Note that while Backup for VMware is not a cluster-aware software, it is still possible to perform
Application-aware backups of Exchange cluster nodes (Exchange 2003 SP2+ versions are supported).
During the backup Acronis Backup for VMware can back up the Exchange databases available for the
specific VM (node of Exchange cluster) at the given moment of time. While there are many different
types of Exchange cluster (SCC, CCR, DAG) which all have their own specifics, the main thing you
should ensure is that the Exchange databases data is actually accessible from the VM you are backing
up with “Application-aware” option. The same approach applies to transaction logs truncation option
they will be truncated for the accessible databases only.
For example, it does not matter which node of Exchange 2010 DAG cluster you are backing up, since
in this case each node can host active databases and passive databases (i.e. replicas of databases
from other nodes), and all these databases will be properly backed up as they are accessible from
any node. Note that the logs will be truncated for both active and passive databases in this case.
The exception from this rule is SCC cluster where database is located on shared storage and
therefore is inaccessible for vStorage API used to get access to the VM data. SCC clusters are NOT
supported.
If you are planning to extract the Exchange database from the backup and perform recovery to the
point of failure, which implies replacing the database with the backup copy and rolling up the
transactions logs on top of it, then you should make sure to extract the very latest version of the
database, so that the existing transaction logs can be applied to this copy. If any of the transactions
logs are missing in the chain then their roll up will not be possible.
NOTE: The backup of VM(s) with Active Directory should not be older than the “tombstone lifetime” setting (60
days by default). Otherwise, the domain controller within the VM(s) restored from such an outdated archive will
be inconsistent. For more information, please, refer to http://support.microsoft.com/kb/216993/en-us.
8.4.2 Backup validation
If you would like to check the newly created backup for consistency (perform the backup validation),
select the Validate after backup check box (for further information on Backup validation, please refer
to section “Validating backups” (p. 89)).
If you have configured your backup task to copy the backups to a second location, here you can
choose to validate your backups in the second location or not.
8.4.3 Other settings
Click More options to open the pop-up with the additional settings. These options are described in
the “Options” section (p. 42).
8.4.4 Completing the Create backup task wizard
To complete the New backup task wizard, you should define the task name. Note that [ ] { } ; , .
symbols are not allowed for the task name.
When you click on the Save button, all the parameters of your set up backup task will be saved and
you will see the created task in the Tasks view. Clicking on the Save & Run button will result in saving
the task and running it right away.
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8.5 Options
Clicking on the More options in the last step of the New Backup Task wizard opens up a pop-up with
the settings. If no changes were made to the settings, they will retain their respective default values
for your current backup task. Note that if later on you change certain settings and save them as
default, it will not affect the tasks created with the default settings (they will retain the settings
which were default at the moment of the task creation).
Clicking the Save button applies the settings changes to the newly created backup tasks only. Clicking
Apply to all tasks makes the new backup settings applied to all existing backup tasks. E.g. you need
to change the E-mail address for E-mail notification on all your tasks. With Apply to all tasks it can
be done at once. Just confirm the operation by clicking Yes when the pop-up warning appears: “All
existing backup tasks will be modified in accordance with the specified default settings. Do you
want to continue?”
Apply to all tasks saves the settings only for the one selected tab on the left side (except the Archive
protection). This section below describes those settings one by one.
8.5.1 Archive Protection
The default value for the Archive protection parameter is “Disabled”. This option is not available
when editing the existing task or when creating a new task specifying the existing archive.
In order to protect your archive from unauthorized access, select the Set password for the archive
check box, then type your password in the Enter the password field; and, finally re-type it in the
Confirm the password field. Note that the password is case-sensitive.
The created archive can be protected either with just a password or enhanced with the Advanced
Encryption Standard (AES) 128/192/256-bit key encryption algorithm. Iа you select Do not encrypt,
your archive will be protected with the password only. If you would like to use the encryption, select
one of the following: AES 128, AES 192 or AES 256.
The AES cryptographic algorithm operates in the Cipher-block chaining (CBC) mode and uses a
randomly generated key with a user-defined size of 128, 192 or 256 bits. The larger the key size, the
longer it will take for the program to encrypt the archive and the more secure your data will be.
8.5.2 Source Files Exclusion
With the source files exclusion rules you can define which data will be skipped from the source data
during the backup process and thus be excluded from the list of backed up items. These can be files
or folders defined by a path set up for exclusion.
This option is effective for the backup of virtual machines which contain volumes of
NTFS/FAT16/FAT32/ext2/ext3/ext4/ReFS file systems. Specifically, it works with all switched off VMs
(with FAT and NTFS file systems) and for switched on VMs with OS version windows server 2003 and
higher. Besides, the option requires VMware tools running on the target VM.
Use the following parameters to specify which files and folders to exclude.
Exclude files matching the following criteria
Select this check box to skip files and folders with names matching any of the listed criteria (called
file masks). Use the Add, Edit, Remove and Remove All buttons to create and manage the list of file
masks.
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You can use one or more wildcard characters “*” and “?” in a file mask.
To exclude a folder specified by a path containing the drive letter, add a backslash (“\”) to the folder
name in the criterion, for example: C:\Finance\.
For example, you can set the Source files exclusion to Exclude files matching the following criteria:
*.tmp, *.~, *.bak.
You can exclude the whole volume of the backed up VM by specifying exclusions in the following
format: C:\* or D:\*. Note that the drive letters specified in the exclusions settings enumerate the
partitions without drive letters in the end of the list. For example, you have Windows 2008 guest OS
which has system reserved partition (without a drive letter assigned). Then, to exclude the files from
the C: drive you have to specify C:\* in the exclusions settings in Acronis Backup for VMware,
however to exclude the System Reserved Partition you should specify the L:\* for exclusions in the
example below.
Suppose the source system has the following partitions:
System Reserved
C: (Local Disk)
D: (CD-ROM)
E: (Local Disk)
K: (Local Disk)
In Acronis Backup for VMware these volumes will be enumerated in the same order starting from the
“C:” partition and skipping CD-ROM(s):
C: (C: (Local Disk))
E: (E: (Local Disk))
K: (K: (Local Disk))
L: (System Reserved)
Tip: you can check the volume letters enumeration via the File Recovery feature (where you browse
through the files/folders tree inside an existing recovery point).
8.5.3 Compression Level
The Compression level option defines the level of compression applied to the data being backed up.
The default setting for this option is Normal.
The optimal data compression level depends on the type of data being backed up. For example, even
maximum compression will not significantly reduce the archive size if it already contains fairly
compressed files, such as .jpg, .pdf or .mp3. However, such formats as .doc or .xls could be
significantly further compressed.
Select one of the following compression levels:
None. The data will be copied “as is”, without any compression. The resulting backup size will be
maximal.
Normal. This compression level is recommended in most cases.
High. The resulting backup size will typically be less than for the Normal level.
Maximum. This is the highest degree of the data compression. But the time for performing
backup task will be maximal. You may want to select maximum compression when backing up to
removable media to reduce the number of required volumes.
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8.5.4 Error Handling
These options enable you to specify how to handle errors that might occur during backup.
When a recoverable error occurs, the program re-attempts to perform the failed operation. You can
set the time interval and the number of attempts. The task finishes as soon as the operation
succeeds OR the specified number of attempts is reached.
There are separate settings for network errors (Re-attempt the data transmission if network error
occurs) and VM backup errors (Re-attempt the failed VM processing). The both options are enabled
by default with the following settings: Number of attempts 5, and Interval between attempts 30
seconds.
For example, with the default network error settings if the backup destination on the network
becomes unavailable or not accessible, the program will attempt to reach the destination every 30
seconds, but no more than 5 times. The attempts will be stopped as soon as the connection is
resumed or if the specified number of attempts is reached.
With the default backup error settings the failed VM backup processing is automatically restarted 30
seconds after the failure and after 5 such attempts the program proceeds to the next VM backup.
8.5.5 Disaster Recovery Plan
The disaster recovery scenario implies that sometimes there are different technical persons
managing backup and recovery procedures. Thus the person who performs the recovery may not
know the details of where the images are located, which machines they belong to, etc. Acronis
Backup for VMware allows you to create a Disaster Recovery Plan (DRP) that contains simple
step-by-step instructions on how to recover data from backup archive in case of system failure. The
Disaster Recovery Plan can be sent by e-mail to specified users or saved to specific location/folder.
Disaster Recovery Plan is generated by Acronis Agent and sent after the first backup. A new Disaster
Recovery Plan is sent if the backup task is modified or if there are significant changes to the backup
contents.
The default value for the Disaster Recovery Plan parameter is “Disabled”.
You can enable the Disaster Recovery Plan in the Default Backup Settings for all backup tasks. Go to
Configure -> Backup settings and click Disaster Recovery Plan. You can also set up DRP for any
individual backup task at the step 4 of the New backup task wizard. Click More options and go to
the Disaster Recovery Plan section.
Select Send disaster recovery plans check box to enable the DRP. Configure the DRP options as
follows:
Enter the destination e-mail address in the E-mail addresses field. You can enter several e-mail
addresses separated by semicolons.
Enter the e-mail subject. The default subject line is Acronis Backup for VMware Notification
from Acronis Appliance.
Enter the outgoing mail server (SMTP) in the SMTP Server field.
Set the port of the outgoing mail server. By default the port is set to 25.
If your SMTP server requires authentication, enter User name and Password in the appropriate
fields.
Enter the e-mail sender's name in the From field.
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If necessary, select Use encryption and choose the encryption type - SSL or TLS.
You can click Send test e-mail message to check if the Disaster Recovery Plan is sent correctly
with the specified settings.
Select Upload disaster recovery plans to the following location check box if you would like to keep
the DRP copy and Browse the location.
8.5.6 Notifications
1) E-mail notifications
This option sets up e-mail notifications about the basic events during your backup task, such as
successful completion, backup failure or need for user interaction. The default setting for this option
is Disabled.
Select the Send e-mail notifications check box to enable notifications.
Under Send e-mail notifications check box select the desired settings as follows:
When backup completes successfully to send a notification when the backup task has
completed successfully.
When backup fails to send a notification when the backup task has failed.
Add full log to the notification to receive the full log.
Type one or several e-mail addresses where notifications will be sent. Addresses are entered in the
E-mail addresses field separated by semicolons.
Indicate the desired Subject for your notification messages.
SMTP server enter the name of the outgoing mail SMTP server.
Port set the port of the SMTP server (the default port value is set to 25).
User name enter your username.
Password enter your password.
From type the e-mail address of the user from whom the message will be sent. If you leave this
field empty, messages will be sent as if they are from the destination address.
Use encryption you can opt for the encrypted connection to the mail server and choose SSL or TLS
encryption types.
Click Send test e-mail message to make sure all your settings are correct.
2) SNMP notifications
This option defines whether the agent(s) operating on the managed machine have to send the logs of
the backup operation events to the specified Simple Network Management Protocol (SNMP)
managers. You can choose the types of events to be sent. The default setting for this option is:
Disabled.
Select whether to send the backup operation events log messages to machines running SNMP
management applications, please, choose one of the following:
Do not send SNMP notifications to disable sending the events log of the backup operations to
SNMP managers.
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Send SNMP notifications individually for backup operation events to send the events log of
the backup operations to the specified SNMP managers.
Type of events to send choose the types of events to be sent: Information, Warnings or Errors.
Server name or it's IP type the name or IP address of the host running the SNMP management
application where the notifications will be sent to.
Community type the name of the SNMP community to which both the host running the SNMP
management application and the sending machine belong. The typical community is public.
Click Send test message to make sure all your settings are correct.
SNMP objects
Acronis Backup for VMware provides the following Simple Network Management Protocol (SNMP)
objects to SNMP management applications:
Type of event
Object identifier (OID): 1.3.6.1.4.1.24769.100.200.1.0
Syntax: OctetString
The value may be “Information”, “Warning”, “Error” and “Unknown”. “Unknown” is sent only in
the test message.
Text description of the event
Object identifier (OID): 1.3.6.1.4.1.24769.100.200.2.0
Syntax: OctetString
The value contains the text description of the event (it looks identical to messages published by
Acronis Backup for VMware in its log).
Example of varbind values:
1.3.6.1.4.1.24769.100.200.1.0:Information
1.3.6.1.4.1.24769.100.200.2.0:I0064000B
Supported operations
Acronis Backup for VMware supports only TRAP operations. It is not possible to manage Acronis
Backup for VMware using GET- and SET- requests. This means that you need to use an SNMP Trap
receiver to receive TRAP-messages.
More information
http://kb.acronis.com/content/11851
About the test message
When configuring SNMP notifications, you can send a test message to check if your settings are
correct.
The parameters of the test message are as follows:
Type of event
OID: 1.3.6.1.4.1.24769.100.200.1.0
Value: “Unknown”
Text description of the event
OID: 1.3.6.1.4.1.24769.100.200.2.0
Value: “?00000000”
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8.5.7 Additional Settings
1) Deduplication
This option defines whether to enable or disable the deduplication for the archive created by the
backup task. The default setting for Deduplication is: Enabled.
Deduplication is performed on the archive level. This means that only the data which is saved to this
archive will be deduplicated. In other words, if there are 2 archives saved into the same location with
deduplication enabled, the duplicated data which may be present in both of these archives will not
be deduplicated.
2) CBT backup
This option defines whether to utilize the Changed Block Tracking feature of VMware for the virtual
machines supporting it. The default setting for CBT backup is: Enabled.
CBT backup keeps track of all the changed blocks inside the virtual machine. This significantly reduces
the time for creating backups. The time is reduced because Acronis Backup for VMware does not
need to check which blocks have changed since the last backup. It gets this information from the
VMware API.
3) Use FTP in active mode
It is possible to use FTP active mode for FTP authentication and data transfer. The default setting for
Use FTP in active mode is: Disabled.
Enable this option if your FTP server supports active mode and you want this mode to be used for file
transfers.
After you finish with all the settings, click Ok to close the pop-up and save or discard the changes.
These settings will be used for new created tasks.
8.6 Managing created backup task
When editing an existing backup task you will see all the sections (steps) of the backup wizard you
completed while creating your backup task. All four steps of the wizard will appear on the screen at
once. Note that when editing an existing backup task you cannot modify the archive type (Always
Incremental or Legacy Mode). (For further information, please, refer to “Managing Tasks” section (p.
80)).
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9 Replication
9.1 New Replication Task
The replication feature provides you with the ability to clone your critical VMs and to be able to start
your critical service fast in case of failure. To run the New Replication Task, click Actions ->
Replication.
9.1.1 Select VM(s) for Replication
In the first step of the New Replication Task wizard you should select the virtual machine(s) you
want to replicate. The left side shows all of the ESX(i) hosts/vCenter you have which are managed by
Acronis Backup for VMware Agent and a list of their virtual machines. If you don’t see the exact
virtual machine to be replicated in this list, make sure that you have added the corresponding ESX(i)
host from the Configure -> ESX(i) Hosts page.
Select the virtual machine(s) by moving the machines from the left side of the butterfly control to the
right side by using the > and < buttons. The list on the right shows the virtual machines selected for
replication. The > button is used to add the VM to the selected list, and the < button is used to
remove the VM from this list. You can also select the VM by double-clicking it.
New Replication Task, step 1 “Select VM(s) for replication”
You can back up dynamic groups of the machines by selecting the upper level unit (e.g. ESX(i) host or
VMs folder) in the tree and moving it to the right list with the same > button. As a result, all the
machines running within this group will be automatically included in the backup list. Moreover, any
new machines created in this group will be replicated automatically by the current replication task.
You have to select at least one VM for replication. After you make your selection, click Next to finish
the first step and continue further on.
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9.1.2 When to Replicate
In the second step of the New Replication Task wizard, you should define the schedule of replicating
your virtual machines. There are two options available creating a single time replication task (“Do
not schedule, run on demand”) and weekly scheduling. By default the schedule is to create replicas
daily at 12:00. In this step, you can change the default value or select “Do not schedule, run on
demand” which means that the replication task will not be executed on schedule. It will be started
either right after creating your replication task or can be run manually from the Tasks view.
New Replication Task, step 2 “When to replicate”
Replication task scheduling is the same as backup task scheduling. Detailed information on
scheduling options as well as scheduling examples can be found in “When to back up” section (p. 35).
After setting up your replication task schedule, click Next to go to the next step of the wizard.
9.1.3 Select location and datastore for replica
In the third step of the New Replication Task wizard you should define the location and datastore for
VM replicas. Here, you have to first define the ESX(i) Host by selecting one from the drop-down list.
Then, select the Resource Pool on the destination ESX(i) Host and destination datastore.
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New Replication Task, step 3 “Select location and datastore for replica”
Define the Replica name's Suffix to be used when creating the VM replica. The default replica name
is “%Machine_Name%_vmpreplica”, where “%Machine_name%” is the original VM name which is
being replicated, and “_vmpreplica” is the Replica name's Suffix. If a VM with such a name already
exists, you'll get a warning prompting you to change the name suffix.
Upon making the selection, click Next to proceed to the next step.
9.1.4 Replication task options
In the fourth step of the New Replication Task wizard you should define your replication task name.
Note that [ ] { } ; , . symbols are not allowed for the task name.
For replication task preferences click More options.... The following options are available.
1) E-mail notifications.
2) SNMP notifications.
For details see the Notifications section (p. 45).
3) CBT replication.
This option in the Additional settings section defines whether to utilize the Changed Block Tracking
(CBT) feature of VMware for the virtual machines supporting it. The default setting for CBT
replication is: Enabled.
CBT replication keeps track of all the changed blocks inside the virtual machine. This significantly
reduces the time for replication. The time is reduced because Acronis Backup for VMware does not
need to check which blocks have changed since the last backup. It gets this information from the
VMware API.
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4) Provisioning mode.
Specify the provisioning mode that will be used on the target VM replicas. The modes are thin
provisioning/thick provisioning/flat provisioning/As an original. The default mode is Thin
provisioning. Flat provisioning mode is used for ESXi version 5.0+.
When you click on the Save button, all your task parameters will be saved and you will see the
created task in the Tasks view. Clicking on the Save & Run button will save the task and run it right
away.
9.2 Managing replicated VMs
9.2.1 Replicated VM Manager
On the Replicas (View -> Replicas) page you can see all the created replicas that are detected on all
the ESX(i) hosts added to the Acronis Backup for VMware Agent. You can also manage your replicas
here.
The replicas list contains information on the original replicated virtual machines, it's replicas, last
update times and statuses (Replication scheduled/not scheduled). Select the VM replica to see it's
detailed information.
In the VM Info tab on the right, you can see the summary information about the original VM for the
selected replica:
ESX(i) Host information.
Datastore information.
Resource Pool where original VM is stored.
Guest VM information.
Replicated VM Manager
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On the Replica Info tab you can see the summary information on the selected replica:
ESX(i) Host information.
Datastore information.
Resource Pool where original VM is stored.
Here, you can also perform the basic operations - Failover and Failback from replica. The following
sections describe these basic operations in detail.
9.2.2 Failover
If a replicated virtual machines crashes, you can start it quickly by running replica VM (Failover). The
Failover feature helps you to get the critical service up and running even before the failed VM is
recovered.
Select the replica VM you want to start and click the Failover button in the ribbon menu. In the
drop-down menu, select if you want to use the network on the replica VM. If the original VM is
running, you can choose to Stop the Original VM before Failover. Then click Run.
Failover
9.2.3 Failback VM from Replica
The failback operation (restoring a VM from replica) allows you to restore your original VM by using
the replica VM. This operation can also be used if you decide to stop the replica VM after the Failover
operation is started and save the changes to the original or new location. Click Failback from Replica
to start the wizard.
In the first step of the wizard, Failback from replica, use the butterfly control to select the replicas
you will restore VMs from, then click Next.
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Failback from Replica, step 1 “Select Replica(s) to failback from”
In the second step, Where to failback VM(s) from replica, select the VM(s) location. You can select
the original location and choose to overwrite the original VM(s) or generate new names for the
restored VM(s). You can also select a new location. Upon selecting the location, click Next.
Failback from Replica, step 2 “Where to failback VM(s) from replica”
In the third step, How to failback, select the restore task options. In the VM power management
block, select the check boxes for Power off target VMs when starting failback and Power on target
VMs when failback is finished and other options. Define the task name.
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Failback from Replica, step 3 “How to failback”
When you click on the Save button, all your task parameters will be saved. In the Tasks view, you will
be able to see the failback from replica task which you have created. Clicking on the Save & Run
button will save the task and run it right away.
In case replica VM is running, the Failback VM from replica task is restoring the original VM without
stopping the replica VM. Only when the failback is finished, the replica VM is stopped. Finally, the
Failback VM from replica task recovers the changes from replica VM to the original (new) VM that
have been done during the time of the failback operation. It allows to minimize the downtime and to
restore the VM state as much as close to its replica state.
9.2.4 Deleting Replica VM
Remove a replicated virtual machine by selecting it from the list and clicking the Delete button in the
ribbon menu.
9.2.5 Permanent failover
Permanent failover converts the replica VM into the base virtual machine. Acronis tags will be
removed from the .vmx file and this virtual machine will no longer be considered as replica by
Acronis Backup for VMware. The existing replication task(s) may fail due to name conflict.
Selecting the Power on the VM after permanent failover check box starts the machine. Selecting the
Rename the VM after permanent failover check box allows to set a new VM name.
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10 Recovery
10.1 Restoring a Backup of Virtual Machines
Select the Recovery -> Entire VM in the Actions tab of the main menu to restore one or several
backed up virtual machines. The New Restore Task wizard opens in the main workspace area and
asks you to provide the required information and configure the necessary settings for the new
restore task. The wizard consists of the three consecutive steps which appear in the same area:
Select VM(s) to restore.
Where to restore.
How to restore.
These three steps of the restore wizard and their possible options are described below.
10.1.1 Select VM(s) to restore
In the first step of the restore backup task wizard, you should define the backup location and select
the virtual machines to be recovered. The chosen locations are scanned for the archives presence
and contents, which is necessary to define the recovery point(s) for backup restore.
New Restore Task wizard, Step 1 “Select VM(s) to restore”
Note that if you select an archive which contains an image of a physical machine (when you need to
perform “physical to virtual” or P2V migration), there will be no other options provided at this step,
because such archives have a single recovery point inside.
If the selected location contains any password-protected archives or archives of physical machines,
they are shown in the separate list under the Encrypted and Physical machines Data. To restore your
data from these archives, you have to specify the password in the Password pop-up.
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You can select any of the virtual machines from the left side list and move them to the Selected
Virtual Machines section on the right. The selection of the virtual machines is done by moving the
machines from the left side of the butterfly control to the right one by double-clicking it or via the >
and < buttons. The list on the right shows all the virtual machines selected for recovery. The > button
is used to add the VM to the recovery list, and the < button is used to remove the VM from this list.
This list contains the selected virtual machines and their latest available recovery point(s), i.e.
point(s) in time you can go back to.
For each virtual machine the latest recovery point is selected by default. This recovery point could be
changed by clicking on it. The pop-up window will appear where you can select a different recovery
point.
In the Select Recovery Point pop-up you can see the list of all recovery points available for this virtual
machine and select the recovery point to be restored. The list includes the name of the archive which
includes this recovery point and its creation time.
After you selected “Select VM(s) to restore”, click Next to finish the first step of the wizard and
continue further on.
10.1.2 Where to restore
In the second step of the restore backup task wizard, you should define where to restore the
selected virtual machine(s) to.
New Restore Task wizard, Step 2 “Where to restore”
First of all, with the Select location drop-down list you should define the desired destination for your
restore task. Please choose if you want to restore the selected virtual machine(s) to their original
location or to a different ESX(i) host or datastore. The list shows only those ESX(i) hosts which are
managed by Acronis Backup for VMware Agent. If the ESX(i) host you need is not in this list, then
make sure it is added in the Configure -> ESX(i) hosts view.
When the Original Location is selected for restoring VM(s), you can implement the incremental
restore mode by selecting the Use Incremental restore check box. Incremental restore checks and
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restores only the blocks that have been changed on the original VM instead of restoring all the data
over the virtual machine. This mode can help to increase the speed of recovering from the slow
backup locations like Acronis Cloud Storage or other slow connections and help to minimize the
traffic during recovering.
Note that the incremental restore mode can be used only if the recovery is performed over the
original VM that has been used to create a backup. In case the recovery is performed to a new
location or the original VM is missed, a full recovery is performed.
When restoring to Original Location the restored VM may not appear in the same location
(automatically overwriting the existing VM) as it was at the moment of creating the recovery point.
This will be the case if the selected VM (defined by the recovery point) has been migrated to a host
and/or datastore, ESX(i) host, resource pool or vApp. Since VMs are preserving their UUIDs during
migration, the recovery will go to the current location of the virtual machine. For example, at the
moment of creating the recovery point the VM was in vApp1, but later it has migrated to vApp2.
Then this VM will be restored to vApp2 overwriting the existing VM.
Once the ESX(i) host is defined, the list of available resource pools and datastores is build up
automatically where you can define the exact location for the restored virtual machine(s).
You should also define the format of the restored virtual drives, As in original VM (recommended),
Thick provisioning disk or Thin provisioning disk with the respective drop-down list. Thin
provisioning increases the VM storage utilization by enabling dynamic allocation and intelligent
provisioning of the physical storage capacity.
Based on this selection, a hint will appear indicating how much space is required on the datastore for
the successful recovery operation. You cannot proceed to the next step of the restore backup task
wizard until the valid datastore with enough free space is selected.
Note that when restoring multiple virtual machines all of them will be placed to the destination
defined at this step of the restore wizard, each to unique new VM on the selected datastore.
New Restore Task wizard, Step 2 “Where to restore”, overwrite the existing VM confirmation dialog
If there are virtual machines on the selected ESX(i) host or datastore with the same names, you will
be asked to confirm overwriting the existing VMs. This choice defines the restored virtual machines
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naming. If you choose to “Overwrite VMs”, then the existing virtual machines will be replaced with
the restored ones.
Note that in this case the datastore selection will be unavailable (since it is already defined by the
target VM being overwritten), however, you can change the resource pool location for this VM by
choosing corresponding item in the Resource Pool selection.
Note that if the existing machines are running, then for the successful recovery operation you should
either stop them manually or select the Power off target VMs when starting recovery option in the
recovery options dialogue (see “VM power management” section (p. 61)).
When choosing the Create VMs with different names option the restored VMs will be named
according to the following convention:
“[Original_VM_name]_DATE”.
Where “Original_VM_name” is the initial name of the restored virtual machine, and DATE is the
current date. For example if the restored VM was called “VM_original” then after recovery it will be
named “VM_original_05/25/2011”.
By default, all disks of the virtual machine are restored to the single datastore. But you can manually
map the restored virtual disks to different datastores, so as to distribute the storage accross several
datastores.
Choose the Select target datastore for each disk option in the Disk maping drop-down list. Then
select separate datastore on the target ESXi host where each of the restored disks will be placed to.
Click Change... in the datastore column for each of the datastores you want to map, and choose one
of the datastores from the available Select datastore list.
After you completed the selection of “Where to restore”, click Next to finish the second step and
proceed to the last one.
10.1.3 How to restore
In the third step of the restore backup task wizard, you should define the preferences of your
recovery task.
Here you can specify whether to validate the archives before the recovery (for further information on
Backup validation, please refer to “Validating backups” section (p. 89)). Also, here you can adjust the
settings for your recovery task by clicking the More options… link.
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New Restore Task wizard, Step 3 “How to restore”
To complete the wizard and create the restore backup task you must set up the task name and define
how to run it. Note that [ ] { } ; , . symbols are not allowed for the task name.
When you click on Run Now button the task will be immediately executed with the specified
parameters. You could see the task progress bar in the Tasks view and in the Dashboard view. This is
your choice if you want to execute this task just once. The result of this task will be shown in the
Dashboard or can be checked through the Logs view.
Clicking the Save button results in saving the task in the tasks list (View -> Tasks). This is more
convenient if you plan to run this task manually later from the Tasks view page or run this task
several times.
10.1.4 Options
Click More options… on the last step of the restore backup task wizard to open the pop-up with the
additional settings.
In case of no changes made to the settings, they will retain their respective default values for your
current restore task. Note that if later on you change certain settings and save them as default, it will
not affect the tasks created with the default settings (these settings will retain the values which were
default at the moment of the task creation).
10.1.4.1 Notifications
1) E-mail notifications
This option allows setting up the e-mail notifications about the basic events during your restore task,
such as successful completion, restore failure or need for user interaction. The default setting for this
option is disabled.
Select the Send e-mail notifications check box to enable notifications.
Under Send e-mail notifications check box select the desired settings as follows:
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When recovery completes successfully to send a notification when the restore task has
completed successfully.
When recovery fails to send a notification when the restore task has failed.
Add full log to the notification to receive the full log.
Type one or several e-mail addresses where notifications will be sent. Addresses are entered in the
E-mail addresses field separated by semicolons.
Indicate the desired Subject for your notification messages.
SMTP server enter the name of the outgoing mail SMTP server.
Port set the port of the SMTP server (the default port value is set to 25).
User name enter your username.
Password enter your password.
From type the e-mail address of the user from whom the message will be sent. If you leave this
field empty, messages will be sent as if they are from the destination address;
Use encryption you can opt for the encrypted connection to the mail server and choose SSL or TLS
encryption types.
Click Send test e-mail message to make sure all your settings are correct.
2) SNMP notifications
This option defines whether the agent(s) operating on the managed machine have to send the logs of
the restore operation events to the specified Simple Network Management Protocol (SNMP)
managers. You can choose the types of events to be sent. The default setting for this option is
disabled.
Select whether to send the restore operation events log messages to machines running SNMP
management applications. Please choose one of the following:
Send SNMP notifications individually for restore operation events to send the events log of
the restore operations to the specified SNMP managers.
Types of events to send choose the types of events to be sent: Info, Warnings or Errors.
Server name or it's IP type the name or IP address of the host running the SNMP management
application the notifications will be sent to.
Community type the name of the SNMP community to which both the host running the SNMP
management application and the sending machine belong. The typical community is “public”;
Click Send test message to make sure all your settings are correct.
Do not send SNMP notifications to disable sending the events log of the restore operations to
SNMP managers.
10.1.4.2 Error Handling
These options enable you to specify how to handle errors that might occur during the restore
operation. Select the Re-attempt if an error occurs check box for enabling the silent mode.
When a recoverable error occurs, the program re-attempts to perform the failed operation. You can
set the Interval between attempts and the Number of attempts. The task finishes as soon as the
restore operation succeeds OR the specified number of attempts is reached.
If you select the Re-attempt if an error occurs check box, set up the Number of attempts and the
Interval between attempts. This option is enabled by default with the following settings: Number of
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attempts 5, and Interval between attempts 30 seconds. For example, if the restore network
destination becomes unavailable or not accessible, the program will attempt to reach the destination
every 30 seconds, but no more than 5 times. The attempts will be stopped as soon as the connection
is resumed or if the specified number of attempts is reached.
Select the Cancel all task operations upon failure check box, for example, if you need to restore a
number of interconnected VMs. Then in case of failure in restoring a single VM, all other restore
operations will also be cancelled.
10.1.4.3 VM power management
Power on target VMs when recovery is finished
This option allows configuring the virtual machines power management after executing the restore
backup task.
After a machine is recovered from a backup to another machine, there is a chance that the existing
machine's replica will appear on the network. For a safe operation, power on the recovered virtual
machine manually, after you take the necessary precautions.
This option is disabled by default. Select the Power On target VMs when recovery is finished check
box for starting up the virtual machine automatically.
10.1.4.4 Additional Settings
Use FTP in active mode
It is possible to use FTP active mode for FTP authentication and data transfer. The default setting for
Use FTP in active mode is disabled.
Enable this option if your FTP server supports active mode and you want this mode to be used for file
transfers.
After you finished with all the settings, click OK to close the pop-up and apply them for the current
restore task only.
10.1.4.5 Exchange Restore Settings
Prior to running Microsoft Exchange Server Backup Extraction you have to configure the Default
application extracting settings. Extracting of mailboxes or mailbox contents requires temporary
mounting of a specific VM from the backup. Go to Application settings tab and specify the VM
mounting parameters.
ESX(i) host.
Resource Pool.
Datastore.
10.1.5 Managing created restore task
When editing an existing restore task you will see all the sections (steps) of the wizard you completed
while creating you restore task. All three steps of the wizard will appear on the screen at once. (For
further information, please refer to “Managing Tasks” section (p. 80)).
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10.2 File Recovery
Sometimes there is a need to recover just a single file or just a few files from a backup archive
without restoring the whole virtual machine. The File Recovery feature allows browsing the archive
and restoring the selected files for the pre-defined version of this archive (recovery point). The
recovery destination is defined by the available options provided by the Internet browser which runs
the Backup for VMware Management Console (the dialogue is the same as you see when trying to
save some Internet page via File -> Save As… option).
Click Recovery -> Files and folders in the Actions tab of the main menu to restore one or several
backed up files. The File Recovery wizard opens in the main workspace area and asks you to provide
the required information and configure the necessary settings for the file recovery task. The wizard
consists of the two steps:
Select VM(s) to extract files from.
Explore recovery point.
NOTE: File Recovery feature is not available for backups saved in Acronis Cloud Backup storage.
You can only perform entire VM recovery from this type of backup storage.
10.2.1 Select VM(s) to extract files from
First, you should define your backup location which will be then scanned for archives and their
contents.
File Recovery wizard, Step 1 “Select VM(s) to extract files from”
If the selected location contains any password-protected archives or archives of physical machines
(Encrypted and Physical machines Data), you have to specify the password in order to restore your
data from these archives.
The selected location is scanned for archives and their contents. As a result of the scan, on the left
side you will see a tree-list of the virtual machines included in all archives stored in the selected
location or inside the selected archive. By clicking on any virtual machine, you can check the list of all
its recovery points on the right side.
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For each machine, the latest recovery point is selected by default. The recovery point could be
changed by clicking on it. Note that File Recovery allows the selection of just a single Virtual Machine
and single recovery point at a time, while the Restore Backup task allows recovery of several VMs.
After selecting the recovery point for the virtual machine you can proceed to the next step. This
recovery point defines the virtual machine state which you want to extract files or folders from.
10.2.2 Explore Recovery Point
In the second step of the File Recovery wizard you have to choose which files or folders to restore.
Here you can see the selected VM recovery point contents with a Windows Explorer-like directory
browser. In the browsing tree on the left side you can expand the volumes and folders and
browse/select the contents of each volume/folder you want to recover on the right side.
Acronis Backup for VMware File Recovery wizard has the built-in search feature. The search box is
located in the top right corner above the files and folders list. You can use the search when you don’t
know the exact file name you want to restore. You can filter files and folders in the list, and see only
those that match any of the search criteria called “file masks”.
You can use one or more wildcard characters “*” and “?” as a file mask, for example:
“C:\Finance\*.*”.
Also, you can sort the search results by any of the columns: name, date and time modified, size, and
folder. If you select to sort first by a certain field, for example, by time, you can then select to sort by
another field, for example, by name. In this case your data will have a sorting of 2 levels, first the
name, and then the time. So you can easily find the needed files for recovery.
After you’ve selected all the files you would like to recover, click the Extract to... button or Download
as .zip button (all files and folders you selected will be downloaded as a single .zip archive). You will
see the default browser pop-up window (as for the right mouse click -> Save target as… pop-up)
where you can select the destination for saving the selected backup files.
It is recommended to use Download as .zip option for small recoveries and Extract to... option for
more than ~500MB of data, because the zipping of files may significantly decrease the speed of the
restore (till 2 MB/sec). Also note that NTFS security settings will not be preserved when recovering
files as .zip archive.
Note that File Recovery cannot be sucessfully done for the file names containing any invalid
character: * : ? « < > | / \. For restoring such files please use Run VM from backup operation.
10.3 Microsoft Exchange Server Backup Extraction
Sometimes there is a need to extract just Exchange data from disk-level backups of Virtual Machines
with Microsoft Exchange server installed. The Extract Microsoft Exchange Server Items feature
allows:
Extracting complete Exchange databases from VM backups.
Extracting Exchange data (mailboxes, mailbox items) from VM backups.
NOTE: Prior to running Extract Microsoft Exchange Server Items wizard you have to configure your backups
to become “Application-Aware”. Optionally you can choose to truncate the transactions logs after backup.
(For more information, please, refer to “Application-Aware Backup Settings (p. 40) section).
Click on the Recovery -> Microsoft Exchange Server Items button in the Actions tab of the main
menu to extract the required Exchange items from your backup archive. The Extract Microsoft
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Exchange Server Items wizard consists of the several steps you have to go through in order to
complete the operation. The steps of the wizard for extracting Exchange Databases and extracting
Exchange mailboxes and mailbox contents are described in the sections below.
10.3.1 Extracting Databases
When choosing to extract Databases, you can extract the MS Exchange server databases in .edb
format saving it over to a network share.
Recovering databases to the specified folder means that the database files along with transaction log
files are extracted from the backup to a folder you specify. This can be useful if you need to extract
data for audit or further processing by third party tools; or when you are looking for a workaround to
mount the databases manually.
To extract Exchange databases you have to go through the following four steps:
1. Select location with Exchange Server backups.
2. What do you want to extract? (Databases).
3. Select Databases and Recovery Point.
4. Where to extract Database?
On the first step you have to select a location and a VM with Exchange Server backups. On the left
you can see the list of backup locations. When choosing a location it is then scanned for Exchange
VM backups which you see in the middle section. Select the VM you need to extract Exchange
Databases from. On the right you can see the summary information. Then click Next.
Extract Exchange Servet Items, Selecting a lication with Exchange Server backups
Select Databases on the second step. On the third step select your Exchange Server databases from
the list on the left, and then select the recovery point on the right. By default, the latest recovery
point is selected. Here you can see the information on the selected recovery point, database and its
size. Click Next.
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Extract Exchange Servet Items, Selecting databases and a recovery point
Finally, click Browse and select the destination folder where to save the database archive. Click
Finish to proceed with extraction.
The extracted databases will be in a Dirty Shutdown state and cannot be mounted. To be able to
mount the databases you have to bring them to a Clean Shutdown state by using the Eseutil /r
<Enn> command. <Enn> specifies the log file prefix for the database (or storage group that contains
the database) into which you need to apply the transaction log files. For instructions on how to do
this, refer to:
http://technet.microsoft.com/en-us/library/dd876926.aspx
http://technet.microsoft.com/en-us/library/aa998340(EXCHG.80).aspx
10.3.2 Extracting Mailboxes
When choosing to extract Mailboxes you can extract specific Microsoft Exchange server mailboxes by
going through the following steps:
1. Select location with Exchange Server backups.
2. What do you want to extract? (Mailboxes).
3. Select Recovery Point for browsing and mailbox(es).
4. Where to save selected Items.
On the first step you have to select the location and a VM with Exchange Server backups. On the left
you can see the list of backup locations. When choosing a location it is then scanned for Exchange
VM backups which you see in the middle section. Select the VM you need to extract mailboxes from.
On the right you can see the summary information. Click Next.
Select Mailboxes on the second step. If there is another active Exchange items extraction task you
will get a pop-up warning to continue. In order to continue the current Exchange items browsing
operation that already started task have to be terminated. Confirm stopping the other task to
continue.
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On the third step select the recovery point on the left. By default, the latest recovery point is
selected. On the right browse the Exchange server and select the mailbox(es) you want to extract.
Then click Next.
Extract Exchange Servet Items, Selecting a recovery point for browsing
On the final step click Browse to select the destination folder where to save the selected items, and
click Finish to proceed with the extraction. Upon completing the wizard, the extraction task is
created which you can see in the Tasks view (View -> Task) You will be able to track the progress and
other statistics for your task. Note that it is not possible to edit this type of task.
Extracting mailboxes requires starting a temporary virtual machine directly from backup's selected
recovery point which might take a few minutes. You could see the mounting operation progress. In
case mounting failed, you might see the log and cancel the task.
Note that this temporary VM stays mounted for 15 minuted. If you leave the Extract Exchange Server
Items wizard and then start it back again, you'll be opt to Continue browsing the previously selected
recovery point.
The selected Mailboxes are saved to the specified destination as the Acronis Backup for VMware
self-extractible (.exe) archive. You can run this file on any machine which has Microsoft Outlook
(2003+) installed in order to extract the e-mails and other items in .pst format.
When unpacking the data from the archive you can also select the contents to be extracted and
indicate the folder where to exctract the data to. Click Extract to see the progress. The data will be
extracted into a .pst file which can be opened by Microsoft Outlook (File -> Open). Note, that the
machine where you run the extracting process should have Microsoft Outlook installed (since MAPI is
required).
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10.3.3 Extracting Mailboxes content
When choosing to extract Mailboxes Content you can browse mailboxes to extract specific content -
folders and items - by going through the following steps:
1. Select location with Exchange Server backups.
2. What do you want to extract? (Mailboxes Content).
3. Select Mailbox(es) for extraction or Recovery Point for browsing.
4. Select Folders or Items for extraction.
5. Where to save selected Items.
On the first step you have to select the location and a VM with Exchange Server backups. On the left
you can see the list of backup locations. When choosing a location it is then scanned for Exchange
VM backups which you see in the middle section. Select the VM you need to extract mailboxes &
mailboxes contents from. On the right you can see the summary information. Click Next.
Select Mailboxes Content on the second step.
On the third step select the recovery point on the left. By default, the latest recovery point is
selected.
On the fourth step click Browse E-mails to select the specific mailbox content you want to extract.
Browsing the mailbox contents requires starting a temporary virtual machine directly from backup's
selected recovery point which might take a few minutes. You could see the mounting operation
progress. Upon successful completion you can select the mailbox(es) contents. In case mounting
failed, you might see the log and cancel the task.
Note that this temporary VM stays mounted for 10 minutes. If you leave the Extract Exchange Server
Items wizard and then start it back again, you'll be opt to Continue browsing the previously selected
recovery point.
The selection of the mailbox(es) contents on the fourth step is as follows. The list of the available
mailbox(es) is on the left side. Choose the mailbox, and you will see all its contents as folders and
items. Select all the items you would like to extract. You can repeat the items selection with other
mailboxes. When you're done, click Next.
On the final step click Browse to select the destination folder where to save the selected items, and
click Finish to proceed with the extraction. You will see the Exchange items extract information
pop-up.
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Extract Exchange Servet Items, Selecting destination for saving items
The selected Mailboxes & Mailboxes Contents are saved to the specified destination as the Acronis
Backup for VMware self-extractible (.exe) archive. You can run this file on any machine which has
Microsoft Outlook (2003+) installed in order to extract the e-mails and other items in .pst format.
When unpacking the data from the archive you can also select the contents to be extracted and
indicate the folder where to exctract the data to. Click Extract to see the progress. The data will be
extracted into a .pst file which can be opened by Microsoft Outlook (File -> Open). Note, that the
machine where you run the extracting process should have Microsoft Outlook installed (since MAPI is
required).
10.4 Microsoft SQL Server Databases Extraction
The Extract Microsoft SQL Server Databases feature helps to restore an SQL database from disk-level
backups of Virtual Machines with Microsoft SQL server installed.
NOTE: Prior to running Extract Microsoft SQL Server Databases wizard you have to configure your backups to
become “Application-Aware”. Optionally you can choose to truncate the transactions logs after backup. (For
more information, please, refer to “Application-Aware Backup Settings (p. 40) section).
Click on the Recovery -> Microsoft SQL server button in the Actions tab of the main menu to extract
the required SQL databases from your backup archive. The Extract Microsoft SQL Server Databases
wizard consists of the several steps you have to go through in order to complete the operation.
On the first step of the wizard you have to select a location and a VM with MS SQL Server backups in
the VM tree. On the left you can see the list of backup locations. When choosing a location it is then
scanned for VM(s) with MS SQL Server backups which you see in the middle section. Select the VM
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you need to extract MS SQL Server Database(s) from. On the right you can see the summary
information. After finishing the selection, click Next.
On the second step you need to select the databases from the list on the left, and then select the
recovery point on the right. By default, the latest recovery point is selected. Here you can see the
information on the selected recovery point, database and its size. Upon completing the step, click
Next.
On the final step click Browse and select the destination folder where to save the database archive.
Click Finish to proceed with extraction.
10.5 Microsoft SharePoint Server Data Extraction
Here are the instructions for extracting your SharePoint Server Data. First, go to Actions -> Recovery
-> Microsoft SQL Server Databases and proceed with extraction of Microsoft SQL Server database
that contains the SharePoint data.
Then, download and install the Acronis SharePoint Explorer tool from the link on Actions -> Recovery
-> Microsoft SharePoint Data page. It will be a separate .msi installation package which you can
install on the machine running Microsoft SQL Server where the examined databases should be
attached to for Microsoft SharePoint data extraction. The detailed installation and data extraction
instructions you can find in a separate Acronis SharePoint Explorer help available after running
the .msi installation package.
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11 Running VM from Backup
Click Run VM from Backup in the Actions tab of the main menu to mount certain backed up virtual
machine without restoring it. The Run VM from Backup wizard opens in the main workspace area
and asks you to provide the required information and configure the necessary settings for the Run
VM from Backup task. The wizard consists of the three steps:
Select VM(s) to run from backup.
Where the VM(s) will be run.
Additional settings.
These three steps of the Run VM from Backup wizard and their options are described below.
11.1 Select VM(s) to run from backup
In the first step of the Run VM from Backup wizard, you should first define the backup location and
make a selection of the virtual machines to be run. The chosen locations are scanned for archives and
their contents. This is necessary to pick up the recovery point(s) which will define the state of the
virtual machine you want to run from backup. Running VM from backup process is also referred to as
“mounting a virtual machine”.
Run VM from Backup wizard, Step 1 “Select VM(s) to run from backup”
Note that for Run Vm from Backup locations, you can only select Network folders or Local folders.
Other locations, such as Cloud backup storage or FTP/sFTP servers, are not available here.
If the selected location contains any password-protected archives or archives of physical machines,
then the VMs included in these archives cannot be shown, and you will be warned about it. You can
select any of the virtual machines from the left side list and move them to the Selected Virtual
Machines section on the right. The selection of the virtual machines is done by moving the machines
from the left side of the butterfly control to the right one by double-clicking it or via the > and <
buttons. The list on the right shows all the virtual machines selected for mounting. The > button is
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used to add the VM to this list, and the < button is used to remove the VM from the list. This list
contains the selected virtual machines and their latest available recovery points, i.e. points in time
you can go back to.
For each virtual machine the latest recovery point is selected by default. This recovery point could be
changed by clicking on it. The pop-up window will appear where you can select a different recovery
point.
In the Select Recovery Point pop-up you can see the list of all recovery points available for this virtual
machine and select the recovery point to be mounted. The list includes the timestamps of the
recovery points, the file name of the archive which includes this recovery point and its size.
After you selected VM(s) to run from backup, click Next to finish the first step of the wizard and
continue further on.
11.2 Where the VM(s) will be run
In the second step you should define where to run the selected virtual machine(s).
Run VM from Backup wizard, Step 2 “Where the VM(s) will be run”
First of all, with the Select Location drop-down list you should define the ESX(i) host where you want
to mount the selected VMs on. The list shows only those ESX(i) hosts which are managed by Acronis
Backup for VMware Agent. If the ESX(i) host you need is not in this list, then make sure it is added in
the Configure -> ESX(i) hosts view.
Once the ESX(i) host is defined, the list of available resource pools is build up automatically where
you can define the exact location for the mounted virtual machine(s). The datastore selection is
necessary to define where to store the changes made to the mounted virtual machine(s).
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Note that when mounting multiple virtual machines all of them will be placed to the destination
defined at this step of the Run VM from backup wizard, each to one particular resource pool. The
changes made to these VMs will be saved to unique folder on the selected datastore.
Also, note that Acronis Backup for VMware Agent is compatible with vMotion (Storage vMotion in
particular). When the mounted VM is moved to another datastore via Storage vMotion, then upon
unmounting it will remain in its new location. In this case the mounting process will be similar to
backup restore since during vMotion all data is physically moved to the new datastore.
Please, specify the postfix for the mounted virtual machine name in the Mounted VM name postfix
field. This is necessary since running two virtual machines with the same name on one ESX(i) host is
not possible, especially when there is the original VM already running on it. The mounted VM will be
named using the following convention:
“[Original_VM_name]_mount”.
Where “Original_VM_name” is the original name of the mounted virtual machine and “_mount” is
the postfix you can change. For example, if the mounted VM had the “VM_original” name then after
mounting it will be named “VM_original_mount”.
After you selected where the VM(s) will be run, click Next to finish the second step and proceed to
the last one.
11.3 Additional Settings
In the third step of the wizard you can select the check boxes for the Power on the mounted VM and
Connect to network options.
Run VM from Backup wizard, Step 3 “Additional Settings”
Select the Power on the mounted VM option to automatically run your machine upon completion of
the wizard. Note that the mounted machine's replica (e.g. the original machine) might appear on the
network. Theerefore, for safe operation, it’s advisable to power on the mounted virtual machine
manually after taking the necessary precautions.
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Select the Connect to network check box when mounting a failed VM which is no longer present in
the network. If you are mounting a VM for testing purposes (to ensure some data consistency inside)
while the original VM is currently running, keep this check box cleared. Before you power on a VM,
you should manually change the VM network configuration settings to disconnect it from the
production network and re-connect to an isolated non-production network to avoid possible
conflicts.
After clicking on the Run Now button, the selected VM will appear in VMware Infrastructure Client
and you will be able to manage it like any other virtual machine in your environment. In order to
dismount (stop running) the VM you should go to the View -> Mounted VMs view.
11.4 Managing created “Run VM from Backup” activity
There is no way to edit the existing Run VM from Backup activity. You can only unmount the
mounted VMs from the View -> Mounted VMs page.
Besides Unmount, there is also an Unmount and Save option which shuts down the mounted VM
and when the machine is stopped it incrementally backs up it's changes. Note that if the machine
cannot be stopped during 5 minutes it shuts down (powers off) forcibly.
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12 P2V Migration
12.1 How to Perform a P2V Migration
To reduce hardware requirements, there is often a need to migrate physical machines to virtual ones.
To perform a physical to virtual migration (P2V), you need to boot your physical machine from
Acronis bootable Media, create a full backup and then restore it to a virtual machine.
To perform a P2V migration the following steps are to be made:
1. Create Acronis Bootable Media. Download the Acronis Bootable Media Builder of Acronis Backup
for VMware from the My products & Downloads section of your account at the Acronis website.
Install it.
2. Boot the physical machine that you need to migrate to virtual from Acronis Bootable Media.
3. Create a full backup of the physical machine.
4. Run Acronis Backup for VMware web console, connect to the Acronis Agent and click Restore on
the Actions tab.
5. Select the created backup and choose the target ESX(i) host where to restore the backup.
Please, note, that P2V is supported for Windows machines only (Windows 2000 SP4 and higher
versions).
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13 Bare Metal Recovery of ESXi Hosts
The Acronis Backup for VMware Bare Metal Recovery (BMR) of the ESXi host feature provides a
totally unique functionality that helps you minimize the recovery time if the ESXi server crashes, fails
to start or doesn’t work properly after a patch update. The feature allows you to restore ESXi server
binaries and patches, ESXi configuration, and missing VMs (VMs present in backups, but missing on
the datastores; VMs should be backed up separately) after the ESXi server is recovered and started.
Bare Metal Recovery supports only VMware ESXi version 4.1, 5.0, 5.1 and 5.5, and does not support
ESX.
The following sections describe how ESXi host configuration backup and recovery can be configured.
13.1 ESXi host configuration backup
ESXi host configuration backup in Acronis Backup for VMware differs from the backup of Virtual
Machines.
Note that the ESXi host configuration backup will forcibly enable SSH access for the ESXi host, i.e.
its configuration will automatically be adjusted in order to enable ESXi configuration backups.
To back up an ESXi host configuration, run the New ESXi Backup Task wizard by clicking Actions ->
ESXi Configuration Backup. In the first step of the New ESXi Backup Task wizard (Select an ESXi host
to back up), select the ESXi host whose configuration you want to back up. Select the ESXi host from
the list of all ESXi hosts/vCenter managed by Acronis Backup for VMware Agent. If you don’t see the
exact host that you are looking for in the ESXi hosts list, make sure that it's added at the Configure ->
ESX(i) Hosts page. Note that ESXi backup supports only ESXi servers. ESX servers cannot be selected
for backup.
After selecting the ESXi host, enter the root credentials (login/password) to access it. In order to
create a backup of ESXi binaries and patches, a connection to the ESXi server is performed via SSH.
This means that root credentials are required. You can check that the submitted credentials are valid
by clicking Test connection. Click Next.
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New ESXi Backup Task, Select an ESXi Host to back up
In the second step (When to Backup), you can schedule the backup. The options of the BMR backup
task scheduler are the same as for the VM backup wizard.
New ESXi Backup Task, When to back up
In the third step (Where to back up), select the location for storing your ESXi configuration backup
archive and archive name. Click Browse to open the pop-up, select the location among one of the
following and then click OK:
Local folders.
Network folders.
FTP servers.
SFTP servers.
ESXi backup is created only in the Multiple files backup scheme (legacy mode archive) (p. 9). The
Save all backups in one file (Recommended) option is disabled.
Select Automatically delete old backups check box to set up the clean up rules. The details for these
settings are explained in the “Where to back up” section (p. 36).
Select Copy the backup to a second location check box. The following settings allow you to configure
the backup copying options. Select the second location where you would also like to store your
backups and the archive name. Click Browse and select from the available list of locations.
From the When to copy drop-down list select if you would like to copy the backup to the second
location immediately after each backup is created. Or you can indicate the specific days for
performing your backup copy, other than the backup schedule days. In this case you can also choose
to copy all missed recovery points or copy last created recovery points only.
The Copy last created recovery points option might be useful when the first location selected is
sometimes unreachable. In case the Copy all missed recovery points option is selected and the
retention rules for the first storage are executed on the main location, then the software deletes the
recovery points that should be removed by these rules, even if these recovery points were not
copied to the second location. So when the retention rules are executed it is not checked if the
recovery points were already copied to the second storage or not.
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By default, the backup type and the clean up rules for the copied backups are the same as the
respective primary backup settings. Meanwhile, you can choose to specify different settings, for
example, change the clean up rules options.
In the final step (How to Backup), select the Validate after backup check box, if necessary. Click
More options... to open the pop-up with additional settings. These options are described in the
Backup options (p. 42) section. Note that the following options will be unavailable: Archive
Protection, Additional Settings -> Deduplication, Additional Settings -> CBT backup.
New ESXi Backup Task, How to back up
To complete the New ESXi Backup Task wizard, you should name the task. Note that [ ] { } ; , .
symbols are not allowed for the task name. The default task name is “Backup of ESXi configuration
[date/time]”.
When you click on the Save button, all the parameters of your New ESXi Backup Task will be saved
and you will see the created task in the Tasks view. Clicking on the Save & Run button will save the
task and run it right away.
13.2 ESXi host configuration recovery
ESXi host configuration recovery (BMR restore) can be used to quickly recover the ESXi server when,
for example, it crashes and cannot be booted. ESXi Host Restore wizard allows you to configure the
recovery of the previous configuration of the ESXi host stored in a previously created backup.
Through the wizard you can check and reconfigure local datastores (datastores created on local
disks) and remap vSwitches that were previously mapped to physical NICs. Also, you can define
which backup locations should be used for the recovery of the missing VMs after the ESXi host is
restored and boots up.
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ESXi Host Restore wizard is available from Acronis Bootable Media interface only. The media can be
created by Acronis Bootable Media Builder. It is a separate installation package. This functionality
cannot be run from the Acronis Backup for VMware Agent Web Interface.
In the first step select the Archive and the Recovery Point that will be restored. Open the pop-up and
select the location where the ESXi host configuration backup archive is stored. Then, select the
Archive with the ESXi Host Backup. When the archive is selected, the latest recovery point is chosen
by default. However you can change the default selection.
The second step is to Select Backup for VMware Backup Locations. Select the check box for the
backup location and enter its credentials in the pop-up window. The locations are listed. The selected
locations are colored grey and the locations that are not selected are colored yellow.
Locations are listed according to the contents of the ESXi host configuration backup archive, where
the information about VMs backup locations is stored (Recent Locations paths). You can add new
locations in this step. All these locations will be used to restore VMs backups after the ESXi host is up
and running. Moreover, the locations can be password protected and the credentials will be required
to access data after the ESXi server is recovered and Acronis Backup for VMware starts to recover the
missing VMs. Only the following locations can be selected in this step:
Network folders.
FTP servers.
SFTP servers.
ESXi Host Configuration Recovery
Note, if you do not select the VMs backup locations here, these VMs will not be recovered
automatically after the recovery of the initial ESXi server configuration. In this case, you will have to
recover the missing VMs manually.
Also note, that unpredictable issues may occur if you restore ESXi host configuration to a new
machine while the original ESXi host is active and managed by a vCenter. Before doing so please
remove the original ESXi host from vCenter and add it back after performing the recovery.
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The third step is to Configure Local Datastores. Because the original ESXi server can become faulty or
the system hard disk drive and the datastore can be lost, the destination configuration may differ
from the original server.
The list shows the detected HDDs and their size. Here you can see the datastores already present on
the detected HDDs. If the datastore on HDDs matches with the datastore in the original configuration
(stored inside the ESXi configuration backup), its name appears in green. If the datastore is detected
but does not match the original configuration, its name appears in yellow. If the detected datastore
is going to be cleaned up for a new datastore creation, its name appears in red. Select the Use for
new datastores check box to use the HDD for a new datastore creation.
The new datastore will be created on all the disks selected on this step overwriting any existing data
on these disks. Therefore, you should carefully verify the selection.
The ESXi system partitions will be created on the disk which you check under “Restore ESXi to:”
column. You can select the detected local or flash drive(s) here.
The fourth step is to Configure Virtual Network. This step is required to map the vSwitches present
in the ESXi configuration backup being restored to physical NICs. You can recover the ESXi
configuration backup on the same server or on different hardware. This step allows the following:
By default, automatic mapping is used. The current hardware is scanned for NICs in order to
automatically match them with the vSwitches present in the ESXi configuration backup. You may
check the automatic mapping of the vSwitches and remap them if required.
During the ESXi recovery process you can check if the cable is plugged to the vmnicX or not.
After going through all the steps, click OK to start the recovery. Here’s what happens after you
proceed with the recovery:
1. The first HDD (by BIOS order) is used to create ESXi system partitions and then the system will be
rebooted into the ESXi environment.
2. Upon boot-up, the ESXi executes a special script which configures the vSwitches and datastores
according to the settings specified in the ESXi configuration recovery wizard.
3. Acronis Backup for VMware Agent (Virtual Appliance) is deployed to the newly created datastore.
Then, it executes the recovery of the missing virtual machines from the backup locations
specified in the ESXi configuration recovery wizard. It also scans these backup locations for the
source ESXi host VMs backed up after the ESXi configuration backup and restores these virtual
machines.
A virtual machine is considered “missing”, if it is not detected in any of the datastores currently
recognized by the restored ESXi host.
The virtual machines are restored to all the detected datastores steadily filling them up and
leaving there at least 10% of the free space.
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14 Managing Tasks
Click Tasks in the View tab of the main menu to open the Tasks page (View -> Tasks), where you can
see the details and perform the operations with your tasks. Note that the Tasks page allows
performing the basic operations with the existing tasks only, and doesn’t let you create new tasks
(for creating a new Backup/Restore/Validation/etc. task you have to go to the Home tab of the main
tool bar).
The page presents a general list of all the tasks created in Acronis Backup for VMware Agent. The
tasks list contains the Backup, Restore, Validate, etc. operations which were created at the respective
sections of the Home tab in the main tool bar.
The task list presents the following information about the task:
Task name the unique task identifier.
Task type Backup, Restore, Validation, etc.
Last finish time the time passed since this task finished last.
Next run the time when the task will be run or Manual.
Status Idle or In Progress.
Tasks that are currently stopped appear as “idle” ones. If the task is currently running, then the
Status field shows the progress of the current activity in percentage (e.g. 35%).
Moreover, all the tasks which have already been executed have the last result status Succeeded
(last run was successful), Warning (the task finished with warnings at the last run) or Error (the task
ended in failure last time). You can see the task logs by clicking the last result status. Those tasks
which were not run yet don’t have this status, and have the Last finish time field empty.
You can sort the tasks by selecting the sort criterion from the drop-down list in the top right corner.
You can sort the tasks by its Creation time, Last finish time, Last result, Name, Next start time,
Status and Task type in the ascending or descending order.
On the Tasks management page you can Run, Cancel, Edit or Delete any of the tasks in the list by
using the respective buttons (please, see subsections below).
You can check the details for any of the tasks in the list by viewing the Summary and Source and
Target tabs (please, see “Viewing task details” section (p. 81)).
14.1 Running a task
You can run the selected idle task by clicking the Run button. Upon running, the status of the task will
be changed fromIdle” to “Running” with the progress bar and the current percentage of the task's
completion.
Note that you can only view task logs (see “Viewing task logs” section (p. 81)) and Cancel (see
“Cancelling a task” section (p. 81)) the active running task. Other control buttons Run, Edit and
Delete are disabled. In order to edit or delete the active task, you have to stop it first.
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14.2 Cancelling a task
You can cancel the selected active task by clicking the Cancel button. You’ll be asked to confirm the
operation. Upon confirmation the progressing task will be immediately stopped and will go into the
idle state.
The Cancel button for the idle task is disabled, as you can only cancel the task that is currently
running.
14.3 Editing a task
You can edit the selected task by clicking the Edit button. Depending on the task type, you will go to
the respective section of the Actions tab backup, restore, validate, etc. There, you will see all the
sections of the backup/restore/validation/etc. wizard which you completed while creating that task.
All the steps of the wizard will appear on the screen at once, where you can see the current task
settings and can change any of these settings. (For further information, please, refer to sections
“Creating a backup of virtual machines” (p. 34), “Restoring a backup of virtual machines” (p. 55) ,
“Validating backups” (p. 89), etc.).
14.4 Deleting a task
You can delete the selected task by clicking the Delete button. You’ll be asked to confirm the
operation. Upon the confirmation, it will be immediately erased.
14.5 Viewing task logs
You can see the selected task logs by clicking the last result status. You will go to the Logs view (View
-> Show Logs) section, where you can see all the logs for the current task (Please, see “Managing
Logs” sections (p. 92)).
14.6 Viewing task details
Upon selecting any task in the task list, you can view its details in the Summary and Source and
Target tabs. Note that the tabs could present the varying information depending on the task type
backup, restore, validation, etc. The sections below describe the tabs contents for the backup task.
The Summary tab gives overview details of the current selected task. Here is an example of the
possible contents of the Summary section for the backup task:
Start time: 12/13/2013 16:12
Remaining time: 37 min
Last finish time: N/A
Last result: Not run yet
Bytes transmitted: 473.875 MB
Backing up: Windows Server 2012
Speed: 3.337 MB/s
Schedule: Manual
The Options section on the right shows the settings of the current selected task. This section shows
only the options which differ from default values. If all task options are default, then this section just
states “Options: default” without listing any specific values. Here is an example:
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Archive protection: On
Archive encryption algorithm: AES 128
Number of attempts: 10
Interval between attempts: 1 Second(s)
Deduplication: Off
CBT backup: Off
Use FTP in active mode: On
Validate after backup: On
The Source and Target tab in the Source section on the left presents the tree of ESX(i)
hosts+vApps/VMs included into the backup task. The tree is build up dynamically. If there was an
entire ESX(i) host selected for backup, then this tree will be shown for the current state of the
machines (the same list) same as in VMware IC. To the right of the ESX(i) host there should be a mark
that the entire group is being backed up (“All virtual machines” mark). Here is an example:
Resource Pool 1
Windows Server 2012
The Target section on the right presents the information on the location of the backed up archive.
Here is an example:
Location: \\172.20.48.29\Backups\Archives\
Archive: Archive(4)
Retention rules: Type is "Simple Cleanup Scheme'. Delete the backups and archives if backups are
older than 30 day(s). Never delete the last remaining backup.
Managing tasks, View task details, Summary tab, Source and Target tab
If the backup task was configured to Copy the backup to a second location then the summary tab of
the task details will consist of both the Backup task info and the Copy tack info, as shown in the
picture below.
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Managing tasks, Viewing task details, Backup and Copy task info
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15 Managing Recovery Points
Click the Recovery Points button in the View tab of the main menu to open the Recovery Points
page.
The Recovery Points view of Acronis Backup for VMware provides you with an interface to manage
the recovery points available for the virtual machines in your environment or the points in time
which you can go back to for each virtual machine. Upon the successful execution of each backup
task, a new recovery point is created and the recovery points list is updated automatically.
After selecting the recovery point, you can perform basic operations with it. Operations on the
selected recovery point can be executed by clicking the corresponding button on the main tool bar.
All these operations, as described below, are wizard-driven and provide you with a simple way to
accomplish the desired task.
The Recovery Points view contains 3 main sections:
the Backup locations.
the Virtual Machines catalog.
the Recovery Points list.
The main idea for navigating this page is that you should first define the backup location (in the left
section) which will then be scanned for the archives and their contents. The scan will show you a
tree-list (in the middle section) of the virtual machines included in all archives stored in the selected
location. When clicking on any virtual machine in this middle section you can check the list of
available recovery points and summary details for this machine. This list is located in the section on
the right.
The Locations list on the left side shows the registered backup locations (any location that has ever
been used as backup target or recovery source). The Locations list includes the following elements,
each location in a separate bloc:
Location path, e.g. \\NAS1\Backups\Acronis\Recent\
Location statistics:
Backups size, e.g. 3.242 GB (22%).
Used space, e.g. 5.242 GB (36%).
Free Space, e.g. 9.412 GB (64%).
Total Space (Used space + Free space), e.g. 14.654 GB.
Total backups (i.e. total number of recovery points in the location).
Edit Credentials button which allows to change the access credentials to the location (if
applicable).
Remove Location button which removes the location from the list of registered locations.
While there are no locations added, the widget will show empty field with the following text: “There
are no registered backup locations.” The other 2 sections will not be shown up at all.
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Managing Recovery Points, no locations available
15.1 Adding a backup location
Optionally, you can add or remove the backup locations right from the Locations list. Click the Add
New link on the top to open the Add Location pop-up.
Note that the remove operation will not physically remove the archives from the location, but will
just delete the location from the Acronis Backup for VMware configuration. All the backups will
remain intact inside the location and you can see them when you add it back via the Add new link.
Removing and adding locations may be required if you have some unnecessary backup locations
which are no longer actual and you don’t want to see them anymore.
The left side of the Add Location pop-up shows the list of:
Cloud backup storages.
Local folders.
Network folders.
FTP servers.
SFTP servers.
You can select the desired location by expanding the appropriate folder group and choosing it in the
folder tree or by entering the full path to the location in the Location field.
Choose one of the backup location types from the browse tree on the left side. If the selected
location (Cloud backup storage, Network folders or FTP/SFTP servers) requires an authentication, you
will first see the dialogue for submitting your credentials in the right pane. After successfully logging
in, this pane shows the contents of the selected location, i.e. the archives inside this location.
An alternative to browsing the location in the tree is entering the path in the corresponding Location
field below and clicking the Go button to explore this location. In this case, you will also see the same
authentication dialogue in the right pane where you are asked to enter your login and password.
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You have to select or specify the path in the Location field in order to complete the wizard, and then
click OK. The OK button is grayed out until there is a valid location selected.
15.2 Virtual Machines catalog
The middle section of the Recovery Points view presents the Virtual Machines catalog. This tree list
of virtual machines and vApps is built based on parsing through the archives found in the location
selected in the left section.
If the selected location contains any password-protected archives or archives of physical machines,
they are shown in the separate list under the Encrypted and Physical machines Data. To view the
contents of these archives, you have to specify the password in the Password pop-up.
Managing Recovery Points
Only one virtual machine can be selected in this list at a time. The details window (the right section)
for the selected virtual machine contains 2 tabs as explained below the Recovery Points list and the
Recovery Points details.
15.3 Recovery Points list
The Recovery Points list in the details section presents the list of all available recovery points which
includes the following columns:
Recovery Points: the column shows the date and time values corresponding to creation of each
recovery point in the list.
Archive Name: shows the file name (in the selected backup location) this recovery point belongs
to.
Size: shows the physical size of the archive (in MB/GB) this recovery point belongs to.
From the Recovery Points list you can switch to the Summary view (see “Summary tab” section (p.
87)).
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After selecting a certain recovery point in the list you can perform any of the operations described in
the “Operations on selected items” section (p. 87).
15.4 Summary tab
You can see the summary information on the selected recovery point by switching to the Summary
tab. This tab shows the following information:
VM Comments (taken from VMware vSphere client Summary tab for the selected VM).
Guest OS (taken from VMware vSphere client Summary tab for the selected VM).
VM version (taken from VMware vSphere client Summary tab for the selected VM).
Provisioned Storage (taken from VMware vSphere client Summary tab for the selected VM).
Used Storage (taken from VMware vSphere client Summary tab for the selected VM).
Total number/size of recovery points, for example 23 points/120 GB.
15.5 Operations on selected items
The Recovery Points view has the following operating buttons in the ribbon menu, which allow
performing the basic operations with the selected recovery point:
Restore.
Exchange Recovery.
Run VM from backup.
File Recovery (Guest Files download).
Validate.
Delete.
These operations are enabled when selecting a certain recovery point in the list (in the details section
for the selected virtual machine as described in the “Recovery points list” section (p. 86)).
15.5.1 Restore
Click the Restore button in the ribbon menu to perform recovery from the selected recovery point by
running the restore task wizard. The wizard will be pre-filled with the selected recovery point settings
described in the “Restoring a backup of virtual machines” section (p. 55).
15.5.2 Exchange Recovery
Click the Exchange Recovery button in the ribbon menu to extract the Exchange data from the
selected recovery point by running the Extract Exchange Server Items wizard. The wizard will be
pre-filled with the selected recovery point settings described in the “Exchange Server Backup
Extraction” section (p. 63).
15.5.3 Run VM from backup
Click the Run VM from backup button in the ribbon menu to perform the Mounting VM operation by
activating the Run VM from backup wizard. The wizard will be pre-filled with the selected recovery
point settings described in the “Running VM from backup” section (p. 70).
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15.5.4 File recovery
Click the File recovery button in the ribbon menu to perform the Guest File Download operation by
running the File Recovery wizard. The wizard will be pre-filled with the selected recovery point
settings described in the “File recovery” section (p. 62).
15.5.5 Validate
Click the Validation button in the ribbon menu to perform the Backup Validation by running the new
validation task. The validation wizard will be pre-filled with the selected recovery point settings
described in the “Validating backups” section (p. 89).
15.5.6 Delete
Click the Delete button in the ribbon menu to remove the selected recovery point. The Delete
Recovery Point(s) pop-up will appear where you can see the list of recovery points selected for
deletion.
Note, that in a Legacy Mode archive (p. 9) some recovery points may have dependencies. This means
that deleting a single recovery point is impossible. In this case, the entire chain of recovery points
which depend on the selected one will be designated for deletion. The recovery points which belong
to the Always Incremental archive (p. 9) can be deleted without any constraints and you will see the
single recovery point in the deletion list.
After confirming the operation by clicking the Delete button in the pop-up, the deletion task will
appear in the Tasks view. This task will disappear upon completion. The result can be seen in the
Dashboard view and in the log file.
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16 Other Operations
16.1 Validating backups
Validating backups is an operation that checks the possibility of data recovery from a backup. Note
that while successful validation means high probability of successful recovery, it does not check all
factors that influence the recovery process. If you back up the operating system, only a test recovery
to a new virtual machine can guarantee success of the recovery.
In Acronis Backup for VMware you can validate a Location, an Archive or a Recovery Point.
Validation of a recovery point imitates recovery of all files from the backup to a dummy destination.
Validation of an archive will validate all recovery points stored in this archive. Validation of a location
will check the recovery of all archives stored in this location.
16.1.1 What to validate
First of all, you should define which item type you want to validate from 3 available options: Location,
Archive or Recovery Point.
Location Validating a location will check the integrity of all the archives inside this location. Note
that this is usually a more time-consuming process than granular validation of specific archives or
recovery points (especially if you store multiple archives in the location). The validation time also
depends on the number of the backups (recovery points) included in each archive in the selected
location. Note that password-protected archives will not be validated in this case. You should choose
the option to validate Archive instead.
New Validation Task. What to validate. Location.
Archive Validating an archive will check the integrity of all backups (recovery points) inside the
specified archive. In general, this procedure will be faster than validating the whole location.
However, it is slower than validating a specific recovery points inside this archive.
Recovery Point To ensure that you can revert back to some specific recovery point, you can
perform granular validation of just the selected recovery points (they don’t have to reside within one
archive).
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After selecting the validation item type, define the backup location. You can either specify a location
or location and an archive in order to retrieve the list of recovery points. If you are validating a
recovery point, the selected archive or location will be scanned for recovery points included there.
This is needed in order to pick up the recovery point(s) to be validated. Depending on the selected
validation item type, some controls will be disabled (for example, you will not see the list of recovery
points if you validate a location or archive).
You can see a tree-list of the virtual machines included in all archives stored in the selected location
and select any of these virtual machines by moving them to the Selected Virtual Machines section. In
the Selected Virtual Machines section you can see a list of the selected virtual machines with their
available recovery points, i.e. point in time which contains a particular machine state. The recovery
point can be selected by clicking on it.
To complete the validation task creation wizard, you must set the task name. Note that [ ] { } ; , .
symbols are not allowed for the task name.
New Validation Task. What to validate. Recovery point.
After clicking on the Run Now button, the selected items will be validated and you will see the
progress of your newly created validation task in the Tasks view. You will see its result in the
Dashboard view and in the Show Logs view.
16.2 Managing mounted VM(s)
Click Mounted VM(s) in the View tab of the Acronis Backup for VMware main ribbon menu to open
the Mounted VM(s) page.
16.2.1 Mounted VM(s) list
The Mounted VM(s) view provides an overview on the virtual machines which are currently mounted
or running from backup on an ESX(i) host.
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Mounted VMs view.
At first, when you don’t have any virtual machines running, the Mounted VM(s) list is empty. After
you performed Run VM from backup operation (see “Running VM from backup” section (p. 70)), this
Mounted VM(s) view will automatically open where you could see the machine you’ve just run.
In the table, you can see the list of these machines and their state: “Powered On” (if the machine is
running) or “Powered Off (if not).
16.2.2 Mounted VM(s) details
You can check the details for any of the mounted virtual machines by selecting it from the list. The
details of the selected virtual machine will appear in the right section where you can switch between
the tabs to check the additional details.
Upon selecting any virtual machine in the list, you can view its details in the right section. The
information about the currently selected task is presented with a tab view. There are three tabs
Summary, Source and Target (the default tab is Summary).
The first Summary tab presents overview details of the currently selected virtual machine. Here is an
example of the possible contents of the Summary tab:
Start Time/Date: 20:11 11/05/2013
The Source tab presents the tree of mounted ESX(i) hosts+vApps/VMs. Here is an example of the
Source tab contents:
Location: \\172.20.24.68\BackupLocation\
Archive: Archive(4)
172.20.24.120:443
Virtual Machine 2
Recovery point: 08/01/2013 14:39
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The Target tab presents the information on the location where the selected VM runs. Here is an
example of the Target tab contents:
ESX Host 1 (10.250.40.30) “All Virtual Machines”:
Small_vm
16.2.3 Unmounting VM(s)
At the Mounted VM(s) view there are two control buttons in the context tool bar Unmount and
Unmount & Save.
When selecting a Virtual Machine in the Mounted VM(s) list, you can unmount it (stop running it
from backup) by clicking the Unmount button.
Performing the Unmount & Save operation stops running the machine from the backup and commits
all the changes made to this machine back into the archive adding a new recovery point to it. Note,
that the recovery point is created without an “Application-Aware” option.
16.3 Managing logs
Click Show logs in the View tab of the Acronis Backup for VMware main ribbon menu to open the
Logs page.
16.3.1 Logs list
The Show Logs view provides a list of events that have occured on Acronis Backup for VMware Agent.
This includes backup, restore, run VM from backup and other tasks as well as system messages such
as establishing connection to managed ESX(i) hosts/vCenter, etc.
Logs list.
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The logs list contains the Date/Time, Task name and Message columns. You can sort the logs list by
clicking the column header. For switching between the ascending and descending sort order click the
column header one more time.
Also, you can filter the log events using several filters located above the list:
Event flags (Success, Warning or Error).
Date/Time.
Task Name.
Click the log event in the list to see the detailed message for this log in the right window. Click for
More Information link opens the Acronis Knowledge Base in new browser window. This link is
available for “error” type log events only.
From the context tool bar, you can clear up the log events or set up automatic clean up rules to keep
the size of the logs within the certain limits. These operations are described in the subsections below.
16.3.2 Clear logs
Click the Clear Log button in the main tool bar to erase all logs entries. This action will clear up all
entries in the Acronis Backup for VMware logs. You will get the “Are you sure you want to clear the
log?” warning message in order to confirm the delete logs operation. Upon your confirmation, all
logs will be cleared.
Clear log dialog.
16.3.3 Log cleanup rules
Click the Log Cleanup Rules button in the main tool bar to set up your rules for keeping the log
entries. In other words, this option specifies how to clean up the Acronis Backup for VMware agent
log.
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Log Cleanup Rules dialog.
Select the check box in order to enable this Log cleanup rules option. Then, define the maximum size
of the agent log folder (for example, in Windows XP/2003 Server %ALLUSERSPROFILE%\Application
Data\Acronis\vmProtect\VMMS\LogEvents).
Along with the Maximum log size value, you can set up the amount of log entries you want to keep.
The default values for Log cleanup rules settings are:
Maximum log size: 250 MB.
Log size to keep after cleanup: 95%.
The Reset to defaults button reverts these values for the preset.
When the Log cleanup rules option is enabled, then after every 100 log entries, the program will
compare the actual log size with the pre-set maximum log size. Once the maximum log size is
exceeded, the program deletes the oldest log entries. The default 95% setting will keep most of the
log. With the minimum 1% setting, the log will be nearly cleared.
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