Autodesk Maya 2010 Installation And Licensing Guide Maya2010install En

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Installation and Licensing Guide

Copyright Notice
Autodesk® Maya® 2010 Software
© 2009 Autodesk, Inc. All rights reserved. Except as otherwise permitted by Autodesk, Inc., this publication, or parts thereof, may not be
reproduced in any form, by any method, for any purpose.
Certain materials included in this publication are reprinted with the permission of the copyright holder.
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belong to their respective holders.
Disclaimer
THIS PUBLICATION AND THE INFORMATION CONTAINED HEREIN IS MADE AVAILABLE BY AUTODESK, INC. "AS IS." AUTODESK, INC. DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE REGARDING THESE MATERIALS.

Contents

Maya Installation Guide . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 1

Quick Start to Maya Installation . . . . . . . . . . . . . . . . . . 3
Introduction . . . . . . . .
Prepare to Install Maya . . .
Install Maya on Windows .
Install Maya on Mac OS X .
Install Maya on Linux . . .

Chapter 2

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.3
.4
.4
.6
.7

Step by Step Guide to Maya Installation . . . . . . . . . . . . . . 9
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Prepare to Install Maya (Step by Step) . . . . . . . . . . . . . . . . . . 10
Install Maya . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install Maya on Windows (Step by Step) . . . . . . . . . . . . . . 11
Install Maya on Mac OS X (Step by Step) . . . . . . . . . . . . . . 18
Install Maya on Linux (Step by Step) . . . . . . . . . . . . . . . . 21
Uninstall Maya . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Uninstall Maya on Windows . . . . . . . . . . . . . . . . . . . . 29
Uninstall Maya on Mac OS X . . . . . . . . . . . . . . . . . . . . 30
Uninstall Maya on Linux . . . . . . . . . . . . . . . . . . . . . . 30
Learn About Maya . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Install MatchMover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Install Toxik . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

iii

Install Autodesk Backburner . . . . . . . . . . . . . . . . . . . . . . . 35

Chapter 3

Install mental ray for Maya satellite . . . . . . . . . . . . . . . 39
Overview of mental ray (satellite) .
Slave machine installation . . . .
Slave machine additional setup . .
Slave machine port setup . . . . .
Licensing of satellite rendering . .

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. 39
. 40
. 41
. 42
. 43

Maya Licensing Guide . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 4

Maya Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . 47
License Borrowing . . . . . . . . . . . . .
Borrow a Maya License . . . . . . . . . . .
Network Licensing for Maya . . . . . . . .
Licensing MatchMover with Maya . . . . .
Licensing Toxik with Maya . . . . . . . . .
Licensing Autodesk Backburner with Maya .

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. 47
. 48
. 51
. 51
. 52
. 52

Stand-Alone Licensing Guide . . . . . . . . . . . . . . . . . . . 53
Chapter 5

Quick Start to Autodesk Stand-Alone Licensing . . . . . . . . . 55
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multi-seat Stand-Alone License . . . . . . . . . . . . . . . . .
Manage Your Stand-Alone License . . . . . . . . . . . . . . .
Check Product Information . . . . . . . . . . . . . . . .
View Product Information . . . . . . . . . . . . . . . .
Save License Information as a Text file . . . . . . . . . .
Update Your Serial Number . . . . . . . . . . . . . . . .
Register and Activate an Autodesk Product . . . . . . . .
Move Your Stand-Alone License from One Computer to
Another . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 6

iv | Contents

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. 55
. 56
. 56
. 56
. 57
. 57
. 58
. 58

. . . . . 62

License Transfer Utility . . . . . . . . . . . . . . . . . . . . . . 63
Introduction . . . . . . . . . . . . . . .
Notes on Transferring a Maya License .
Transfer a License . . . . . . . . . . . .
Install the Autodesk Product . . .
Export a License . . . . . . . . . .
Import a License . . . . . . . . . .

Chapter 7

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. 63
. 64
. 64
. 64
. 65
. 66

Troubleshoot a Stand-Alone License Error . . . . . . . . . . . . 69

License Errors . . . . . . . . . . . . . . . . . . . . . . . . . .
Errors Caused by Hardware Changes . . . . . . . . . . .
Errors Caused by Reinstalling an Operating System . . .
Errors Caused by Changing the System Date and Time .

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. 69
. 70
. 70

Network Licensing Guide . . . . . . . . . . . . . . . . . . . . . 71
Chapter 8

Quick Start to Autodesk Network Licensing . . . . . . . . . . . 73
Set Up a Maya License Server . . . . . . . . . . . . . . .
Install the Network License Manager . . . . . . . . . . .
Install the Network License Manager (Windows) . .
Install the Network License Manager (Mac OS X) .
Install the Network License Manager (Linux) . . .
Obtain a Network License . . . . . . . . . . . . . . . . .
Configure a License Server . . . . . . . . . . . . . . . .
Configure a License Server (Windows) . . . . . . .
Configure a License Server (Mac OS X) . . . . . . .
Configure a License Server (Linux) . . . . . . . . .

Chapter 9

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. 73
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. 81

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. 85
. 85
. 86
. 86
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. 94
. 98
. 98

Autodesk Network Licensing Tools . . . . . . . . . . . . . . . . 99
Network License Manager . . . . . . . . . . . . . . . . . . . .
System Requirements for the Network License Manager .
FLEXnet Configuration Tools . . . . . . . . . . . . . . . . . .
Utilities for License Server Management . . . . . . . . .
Utilities for License Server Management (Mac OS X and
Linux) . . . . . . . . . . . . . . . . . . . . . . . . . .
The Options File . . . . . . . . . . . . . . . . . . . . . .
SAMreport-Lite License Reporting Tool . . . . . . . . . . . . .

Chapter 11

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Plan Your Network Licensing . . . . . . . . . . . . . . . . . . . 85
Plan Your License Server Configuration .
Single License Server Model . . . . .
Distributed License Server Model . .
Redundant License Server Model . .
Learn About Your License . . . . . . . . .
License Operation and Availability .
License Files . . . . . . . . . . . . .
License File Examples . . . . . . . .
Package License File Examples . . .
License Types and Behaviors . . . .
Heartbeat Signal . . . . . . . . . . .

Chapter 10

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. . 99
. . 99
. 100
. 101

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. . . . 102

Network Licensing Tasks . . . . . . . . . . . . . . . . . . . . . 105

Contents | v

Update FLEXnet from a Previous Version . . . . . . . . . .
Obtain the Server Host Name and Host ID Manually . . . .
Stop and Restart the License Server . . . . . . . . . . . . .
Set Up and Use an Options File . . . . . . . . . . . . . . .
Create a Report Log . . . . . . . . . . . . . . . . . .
Configure License Borrowing . . . . . . . . . . . . .
Set Up License Timeout . . . . . . . . . . . . . . . .
Uninstall the Network License Manager . . . . . . . . . . .
Uninstall the Network License Manager (Windows) .
Uninstall the Network License Manager (Mac OS X) .
Uninstall the Network License Manager (Linux) . . .

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Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

vi | Contents

Maya Installation Guide

1

2

Quick Start to Maya
Installation

1

Welcome to Autodesk® Maya® 2010. This chapter gives a brief overview of installing Maya
on all supported platforms. Use this Quick Start guide if you are already familiar with installing
Maya.
If you need more detailed information on installing Maya, refer to the Step by Step Guide to
Maya Installation on page 9.

NOTE The Maya installer also gives you the option of installing the Autodesk®
MatchMover™ camera tracker, Autodesk® Toxik™ compositing system, and (for Windows
and Linux only) Autodesk® Backburner™ network render queue manager.

Introduction
The basic workflow to install Maya on a single computer is as follows:
1 Complete the tasks described in Prepare to Install Maya on page 4.
2 Install Maya on your preferred platform:
■

Windows on page 4

■

Mac OS X on page 6

■

Linux on page 7

NOTE If you will use a network license to run Maya, contact your network
administrator to find your license server name before you start the installation.
You can enter your license server name in the installer to configure your network
license.

3

3 If you will use a stand-alone license to run Maya, see Register and Activate
an Autodesk Product on page 58 for information on obtaining your
license.

Prepare to Install Maya
Before you install Maya, ensure that you have done the following:
■

See www.autodesk.com/qual-charts to verify system requirements.

■

Locate your serial number and product key.

■

Understand which license type you use (stand-alone or network).

■

Close other programs.

See Prepare to Install Maya (Step by Step) on page 10 for more detailed
information.

Install Maya on Windows
To install Maya, you can simply follow the instructions in the Autodesk Product
Configuration wizard. This section provides a brief overview of the install
steps.
If you require more detailed information on each window of the installer, see
Install Maya on Windows (Step by Step) on page 11.
NOTE The Maya installer also gives you the option of installing MatchMover,
Toxik, and Autodesk Backburner. You do not need a separate license to run these
applications. See the Maya Licensing on page 47 chapter for more information.
To install Maya on Windows
1 Do one of the following to open the Maya installer:
■

If you are installing from a DVD, insert the DVD into your drive.
The Autodesk Maya installer appears. If the installer does not start
automatically, double-click the autorun.exe file on your DVD drive.

■

If you are installing from a download package, double-click the Maya
executable file that you downloaded.
An Autodesk Product Configuration window appears.

4 | Chapter 1 Quick Start to Maya Installation

2 Do one of the following to start the installation:
■

(DVD) Click Install Maya.

■

(Download) Click Next to extract the Maya files to the default
directory, or click Browse to navigate and select a different directory.

3 Follow the instructions in the Autodesk Product Configuration wizard
to continue the installation.
4 In the Choose components window, select the components you want to
install.
This window lets you choose whether to install the Maya 2010
documentation, MatchMover, Toxik, and Autodesk Backburner. The
installers for the components you select will start automatically when
the Maya install finishes.
NOTE You must install Maya if you want to install and run MatchMover or
Toxik. You can install and run Backburner without Maya.
5 In the Maya 2010 License Configuration window, do the following:
■

Enter your 11-digit serial number.

■

Enter your Product key.

■

Select your License type: Standalone or Network.
If you select the Standalone license type, you can obtain your
stand-alone license later by following the steps in Register and Activate
an Autodesk Product on page 58.
If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find the name of your license server.

Install Maya on Windows | 5

6 Click Done when the Installing Maya 2010 confirmation window appears.

Install Maya on Mac OS X
To install Maya, you can simply follow the instructions in the Autodesk Product
Configuration wizard. This section provides a brief overview of the install
steps.
If you require more detailed information on each window of the installer, see
Install Maya on Mac OS X (Step by Step) on page 18.
NOTE The Maya installer also gives you the option of installing MatchMover and
Toxik. You do not need a separate license to run these applications. See Maya
Licensing on page 47 for more information.
To install Maya on Mac OS X
1 Do one of the following to open the Maya installer:
■

■

If you are installing from a DVD, insert the DVD into your drive, then
double-click the Maya DVD icon that appears on your desktop.
Navigate to the Maya/MacOSX folder on the DVD drive.
If you are installing from a download package, double-click the Maya
.dmg.

2 In the Finder window that appears, double-click the Install Maya 2010
program.
3 Follow the instructions in the Autodesk Product Configuration wizard
to start the installation.
4 In the Choose components window, select the components you want to
install and click Next.
This window lets you choose whether to install the Maya 2010
documentation, MatchMover, and Toxik. The components you select
will install automatically with Maya.
NOTE You must install Maya if you want to install and run MatchMover or
Toxik.
5 In the Maya 2010 License Configuration window, do the following:
■

Enter your 11-digit serial number.

6 | Chapter 1 Quick Start to Maya Installation

■

Enter your Product key.

■

Select your License type: Standalone or Network.
If you select the Standalone license type, obtain your stand-alone
license later by following the steps in Register and Activate an
Autodesk Product on page 58.
If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find the name of your license server.

6 Continue following the installer instructions, and click Done in the final
window.
By default, Maya is installed in the following directory:
/Applications/Autodesk/maya2010.

Install Maya on Linux
To install Maya, you can simply follow the instructions in the Autodesk Product
Configuration wizard. This section provides a brief overview of the install
steps.
If you require more detailed information on each window of the installer, or
for information on installing using the rpm utility, see Install Maya on Linux
(Step by Step) on page 21.
NOTE The Maya installer also gives you the option of installing MatchMover,
Toxik, and Autodesk Backburner. You do not need a separate license to run these
applications. See Maya Licensing on page 47 for more information.
To install Maya on Linux
1 Do one of the following to start the Maya install:
■

If you are installing from a DVD, insert the DVD into your drive.
Mount the DVD drive if it does not mount automatically.

■

If you are installing from a download package, extract the Maya
packages from the compressed file.

2 Open a shell as a super user and type./setup.
This starts the Autodesk Product Configuration wizard.
3 Follow the instructions in the install wizard to install Maya.

Install Maya on Linux | 7

4 In the Choose components window, select the components you want to
install.
This window lets you choose whether to install the Maya 2010
documentation, MatchMover, Toxik, and Autodesk Backburner.
NOTE You must install Maya if you want to install and run MatchMover or
Toxik. You can install and run Backburner without Maya.
5 In the Maya 2010 License Configuration window, do the following:
■

Enter your 11-digit serial number.

■

Enter your Product key.

■

Select your License type: Standalone or Network.
If you select the Standalone license type, you can obtain your
stand-alone license later by following the steps in Register and Activate
an Autodesk Product on page 58.
If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find the name of your license server.

6 Click Done when the Installing Maya 2010 confirmation window appears.
By default, Maya is installed in the following directory:
/usr/autodesk/maya2010-x64.

8 | Chapter 1 Quick Start to Maya Installation

Step by Step Guide to Maya
Installation

2

Introduction
This guide provides detailed, step by step instructions on installing Autodesk
Maya 2010 on all supported platforms. If you are already familiar with installing
Maya and do not require detailed instructions, you can refer to the Quick Start
to Maya Installation on page 3.
The Maya installer also gives you the option of installing the MatchMover
camera tracker, the Toxik compositing system, and (for Windows and Linux
only) Autodesk Backburner network render queue manager.
The steps to install Maya are similar whether you are installing Maya on a single
computer with a stand-alone license, or on many client computers that will
access a network license from a server machine. The basic workflow to install
Maya is as follows:
1 Complete the tasks described in Prepare to Install Maya (Step by Step) on
page 10.
2 Install Maya on your preferred platform:
■

Windows on page 11

■

Mac OS X on page 18

■

Linux on page 21

9

NOTE If you will use a network license to run Maya, contact your network
administrator to find your license server name before you start the installation.
You can enter your license server name in the installer to configure your
network license.
3 If you are using a stand-alone license to run Maya, see Register and
Activate an Autodesk Product on page 58 for information on obtaining
your stand-alone license.

Prepare to Install Maya (Step by Step)
The following sections provide a summary of tasks to complete before you
install Maya.

Verify system requirements
Before you install Maya, make sure that your computer meets the system
requirements. To review the requirements, see www.autodesk.com/qual-charts.

Locate your serial number and product key
To license Maya, you need a serial number and product key. You can find
your serial number and product key on the outside of the product packaging
or in the Autodesk Upgrade and Licensing Information email you received if you
downloaded your product.
Maya serial numbers have 11 characters. For example: 123-45678901. Maya
product keys have 5 characters. For example: 657B1.
For Windows and Mac OS X, if you do not have a serial number, you can enter
000-00000000 as a temporary serial number to start a 30-day trial license.

Understand your license type (stand-alone or network)
During installation, you need to select which type of license you will use to
run Maya: stand-alone or network.
A stand-alone license (sometimes referred to as a node-locked license) is a
license for a single computer. It lets you run Autodesk Maya only on the
computer where the license is installed.
If you plan to use a stand-alone license to run Maya, you enter your serial
number during the install, then register and activate the license the first time
you run Maya. (See Register and Activate an Autodesk Product on page 58.)

10 | Chapter 2 Step by Step Guide to Maya Installation

A network license (sometimes referred to as a floating license) is a license that
can be shared by various computers on a network. Maya is installed on many
computers (sometimes referred to as clients), each with a license file that
accesses the network license server.
If you plan to use a network license, you need to enter the name of your license
server during the install. Obtain the license server name from your network
administrator before you start the installation wizard.
If you are setting up a Maya license server, refer to the Network Licensing
Guide on page 71 for information on setting up a Maya license server.

Close other programs
To avoid any licensing conflicts when installing Maya, it is important that
you close all other programs and disable virus detection software before
launching the installer.

Install Maya
Install Maya on Windows (Step by Step)
This section provides detailed information on each window of the Maya
installer. If you are already familiar with installing Maya, you can also see
Install Maya on Windows on page 4 in the Quick Start guide.
NOTE The Maya installer also gives you the option of installing MatchMover,
Toxik, and Autodesk Backburner. You do not need a separate license to run these
applications. See Maya Licensing on page 47 for more information.
By default, Maya is installed in the following directory: C:\Program
Files\Autodesk\Maya2010.
To install Maya on Windows
1 Do one of the following to open the Maya installer:
■

If you are installing from a DVD, insert the DVD into your drive.
The Autodesk Maya installer appears. If the installer does not appear
automatically, double-click the autorun.exe file on your DVD drive.

■

If you are installing from a download package, double-click the Maya
executable file that you downloaded.
The Autodesk Product Configuration window appears.

Install Maya | 11

2 Do one of the following to start the installation:
■

(DVD) Click Install Maya.

NOTE On 64-bit systems, you can choose whether to install the 32-bit
or 64-bit version of Maya.
■

(Download) Click Next to unzip the extracted files to the default
directory (C:\Autodesk\Maya2010), or click Browse to navigate and
select a different directory.

3 In the License Agreement window, do the following:
■

Select your Country or Region from the drop-down list.

■

Select I ACCEPT to accept the terms and conditions.

■

Click Next.

If you do not accept the terms and want to stop the installation, select I
REJECT and click Close.

12 | Chapter 2 Step by Step Guide to Maya Installation

4 In the Choose components window, select the components you want to
install and click Next. This window lets you select components including:
■

Autodesk Maya 2010

■

Autodesk Maya 2010 Documentation

■

MatchMover

■

Toxik

■

Autodesk Backburner

The install wizard for each component you select runs automatically
when the Maya installer finishes.
NOTE You must install Maya if you want to install and run MatchMover or
Toxik. You can install and run Backburner without Maya.

Install Maya on Windows (Step by Step) | 13

5 In the Maya 2010 License Configuration window, do the following:
■

Enter your 11-digit serial number.

■

Enter your Product key.

■

Select your License type: Standalone or Network.

If you select the Standalone license type, you can obtain your
stand-alone license later by following the steps in Register and Activate
an Autodesk Product on page 58.
If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find the name of your license server.

14 | Chapter 2 Step by Step Guide to Maya Installation

(If you are setting up a license server, see the Network Licensing Guide
on page 71.)
■

Click Next.

An Installing Maya 2010 window displays with a progress indicator bar.
6 In the Welcome window, click Next.
7 In the Maya Product Configuration window, select the type of install you
want: Full (recommended) or Custom, then click Next.
NOTE You can also click Change if you want to modify the default installation
directory for Maya. By default, Maya is installed in the following directory:
C:\Program Files\Autodesk\Maya2010.

If you select Custom, the Feature Selection window appears when you
click Next. This window lets you select which features to install. For
example, to install the Japanese User Interface Resources, click the
drop-down button and select one of the installation options.

Install Maya on Windows (Step by Step) | 15

8 In the Add Location to Path window, turn on the options you want and
click Next.
By default, the installer adds Maya shortcuts to your Quick Launch
Toolbar and desktop. If you plan to run Maya from the command line,
or if you want to batch render without specifying the full path to the
command, you can turn on Add to System Path. This adds the Maya 2010
program folder to the Path environment variable for your system.

9 In the Ready to Install the Program window, click Install.

16 | Chapter 2 Step by Step Guide to Maya Installation

A Maya 2010 window appears and displays a progress indicator.
10 When the InstallShield Wizard Completed window appears, click Finish.

11 (Optional) Depending on which components you selected in step 4,
continue with installing other components by following the instructions
in the install wizards.
For example, if you selected Maya Documentation, the Maya 2010
Documentation installer starts and you can click Next to begin the
installation.
If you select all components available, the installers automatically run
in the following order: Maya, Maya Documentation, MatchMover, Toxik,
Autodesk Backburner. For details on installing each of these components,
refer to the following sections:
■

Install MatchMover on page 31

Install Maya on Windows (Step by Step) | 17

■

Install Toxik on page 33

■

Install Autodesk Backburner on page 35

12 In the Installing Maya 2010 window, verify that the components you
want have finished installing, then click Done.

Install Maya on Mac OS X (Step by Step)
This section provides detailed information on each window of the install
wizard. If you are already familiar with installing Maya, you can see also Install
Maya on Mac OS X on page 6 in the Quick Start guide.
NOTE The Maya installer also gives you the option of installing MatchMover and
Toxik. You do not need a separate license to run these applications. See Maya
Licensing on page 47 for more information.
By default, Maya is installed in the following directory:
/Applications/Autodesk/maya2010/.

18 | Chapter 2 Step by Step Guide to Maya Installation

To install Maya on Mac OS X
1 Do one of the following to launch the installer:
■

■

If you are installing from a DVD, insert the DVD into your drive, then
double-click the Maya DVD icon that appears on your desktop.
Navigate to the Maya/MacOSX folder on the DVD drive.
If you are installing from a download package, double-click the Maya
.dmg.

2 In the Finder window that opens, double-click the Install Maya 2010
program.
The Autodesk Product Configuration wizard starts.
3 In the License Agreement window, do the following:
■

Select your Country or Region from the drop-down list.

■

Select I ACCEPT to accept the terms and conditions.

■

Click Next.

If you do not accept the terms and want to stop the installation, select I
REJECT and click Close.

4 In the Choose components window, select the components you want to
install and click Next. For example, this window lets you select from the
following components:
■

Maya 2010

Install Maya on Mac OS X (Step by Step) | 19

■

Maya 2010 Documentation

■

Toxik

■

MatchMover

NOTE You must install Maya if you want to install and run MatchMover and
Toxik.

5 In the Maya 2010 License Configuration window, do the following:
■

Enter your 11-digit serial number.

■

Enter your Product key.

■

Select your License type: Standalone or Network.
If you select the Standalone license type, obtain your stand-alone
license later by following the steps in Register and Activate an
Autodesk Product on page 58.
If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find your license server name.
(If you are setting up a license server, see the Network Licensing Guide
on page 71.)

20 | Chapter 2 Step by Step Guide to Maya Installation

■

Click Next.

An Installing Maya 2010 window displays with a progress indicator bar.
6 In the Installing Maya 2010 window, verify that the components you
want have finished installing, then click Done.

Install Maya on Linux (Step by Step)
Install Maya on Linux (Step by Step)
This section provides detailed information on installing Maya. If you are
already familiar with installing Maya on Linux, you can see also Install Maya
on Linux on page 7 in the Quick Start guide.
NOTE The Maya installer also gives you the option of installing MatchMover,
Toxik, and Autodesk Backburner. You do not need a separate license to run these
applications. See Maya Licensing on page 47 for more information.
By default, Maya is installed in the following directory:
/usr/autodesk/maya2010-x64.

Install Maya on Linux (Step by Step) | 21

To install Maya on Linux
1 Do one of the following to start the Maya install:
■

If you are installing from a DVD, insert the DVD into your drive.

■

If you are installing from a download package, extract the Maya
packages from the compressed file.

2 Open a shell as a super user and type./setup.
This starts the Autodesk Product Configuration wizard.
3 In the License Agreement window, do the following:
■

Select your Country or Region from the drop-down list.

■

Select I ACCEPT to accept the terms and conditions.

■

Click Next.

If you do not accept the terms and want to stop the installation, select I
REJECT and click Close.
4 In the Choose components window, select the components you want to
install and click Next. This window lets you select from components
including:
■

Autodesk Maya 2010

■

Autodesk Maya 2010 Documentation

■

MatchMover

■

Toxik

■

Autodesk Backburner
NOTE You must install Maya if you want to install and run MatchMover
or Toxik. You can install and run Backburner without Maya.

5 In the Maya 2010 License Configuration window, do the following:
■

Enter your 11-digit serial number.

■

Enter your Product key.

■

Select your License type: Standalone or Network.
If you select the Standalone license type, obtain your stand-alone
license later by following the steps in Register and Activate an
Autodesk Product on page 58.

22 | Chapter 2 Step by Step Guide to Maya Installation

If you select the Network license type, enter your license server name
in the Server name field that appears. Contact your network
administrator to find your license server name.
(If you are setting up a license server, see the Network Licensing Guide
on page 71.)
■

Click Next.

An Installing Maya 2010 window displays with a progress indicator bar.
6 In the Installing Maya 2010 window, verify that the components you
want have finished installing, then click Done.

Install Maya Using the rpm Utility
With the rpm command line utility, you can use either the -i flag or the -ivh
flag to install the programs. The -ivh flag provides you with more information
during the installation.
To install Maya on Linux using the rpm utility
1 Open a shell as a super user.
2 Do one of the following:
■

Insert the Maya DVD into your drive and mount the DVD drive. For
example, type: mount -r /dev/dvd /mnt/dvd.

■

Extract the Maya packages from the compressed file, then change to
the directory where you extracted the Maya packages.

3 Use the ls command to list the packages.
The packages you see will be similar to the following, where # indicates
the specific package numbers.
Package name

Description

Required

Maya2010_0_64-2010.0#.x86_64.rpm

Maya for Linux

Yes

Maya2010_0_64-docs_en_US2010.0-#.x86_64.rpm

Maya 2010 documentation

No

Install Maya on Linux (Step by Step) | 23

Package name

Description

Required

adlmapps-1.2.26#.x86_64.rpm

Autodesk licensing

Yes

adlmflexnetclient-1.2.26#.x86_64.rpm

Autodesk standalone licensing

Only for standalone licensing (Not required
if you use network licensing)

adlmflexnetserver-1.2.26#.x86_64.rpm

License server tools (for
network licensing)

No

AutodeskToxik2010-2010.0#.x86_64.rpm

Toxik

No

backburner_libs.sw.base2008.1.2-#.i386.rpm

Autodesk Backburner

No

backburner.sw.base-2008.1.2#.i386.rpm

Autodesk Backburner

No

MatchMover2010_0_64#.x86_64.rpm

MatchMover

No

4 To install the required software, enter the following command:
rpm -ivh Maya2010_0_64-2010.0-#.x86_64.rpm adlmapps-1.2.26#.x86_64.rpm adlmflexnetclient-1.2.26-#.x86_64.rpm

where # indicates the specific package numbers.
NOTE If you have a previously installed version of AdLM and Maya for Linux,
uninstall that version before installing this version. To verify what version you
have, execute the following command: rpm -qa | egrep 'adlm|Maya'.
Maya 2010 adds the required libXm.so.3 library to the Maya lib directory
as part of its standard install, so installing the openMotif runtime rpm is
not required.
5 Look for a file named libGL.so in the /usr/lib/ or /usr/X11R6/lib
directory to verify that OpenGL is installed.
6 (Optional) To install the documentation package, type the following
where # is the specific package number:

24 | Chapter 2 Step by Step Guide to Maya Installation

rpm -ivh Maya2010_0_64-docs_en_US-2010.0-#.x86_64.rpm

The files are installed in the following directory:
/usr/autodesk/maya2010-x64

7 Run the following command to set whether you are using a network or
a stand-alone license:
/usr/autodesk/maya2010-x64/bin/licensechooser
/usr/autodesk/maya2010-x64/  unlimited

where you specify standalone or network for .
8 Run the following command to set your shared libraries:
export LD_LIBRARY_PATH=/opt/Autodesk/Adlm/R1/lib64/

9 Run the following commands to register Maya with the Autodesk licensing
software, where  is your product key, and  is
your serial number:
■

(Stand-alone licensing)
/usr/autodesk/maya2010-x64/bin/adlmreg -i S 
2010.0.0.F 
/var/opt/Autodesk/Adlm/Maya2010/MayaConfig.pit

■

(Network licensing)
/usr/autodesk/maya2010-x64/bin/adlmreg -i N 
2010.0.0.F 
/var/opt/Autodesk/Adlm/Maya2010/MayaConfig.pit

For example:
/usr/autodesk/maya2010-x64/bin/adlmreg -i S 657B1 2010.0.0.F
000-00000000
/var/opt/Autodesk/Adlm/Maya2010/MayaConfig.pit

These commands return a Registration succeeded message, and you
can now run Maya using your stand-alone or network license.

Additional Linux Notes
This section provides information for configuring Maya to run on Linux,
describes differences between Maya for Linux and other versions of Maya, and
provides other information specific to using Maya on the Linux operating
system. For complete information on limitations and possible workarounds,
also refer to the Maya 2010 Release Notes.

Install Maya on Linux (Step by Step) | 25

Compiling plug-ins and standalone programs
To compile plug-ins and standalone applications for Maya 2010 on Linux,
use the released gcc 4.1.2 compiler. Maya has been compiled with this compiler
under RHEL 5.3 WS. As well, some libraries and symbolic links are installed
in the /lib directory under your Maya directory, and should not interfere
with the normal operation of your Linux system.
For more information, see the API Guide.

Installing additional required packages and fonts
On Linux, especially on Fedora systems, not all system libraries required to
run Maya are included in the default installation of the operating system. You
can use rpm to find and install any additional system-dependent library
packages and get the required runtime libraries.
For RHEL and Fedora, you can use the yum program to install the rpm packages.
For example, to install some of the following dependent libraries, you can
execute the following commands:
■

yum install mesa-libGLw

■

yum install libXp

■

yum install gamin audiofile audiofile-devel e2fsprogs-libs

Dependent OpenGL libraries (vendor Nvidia/AMD supplied)
■

libGL.so from Nvidia/AMD 3rd party library

■

libGLw.so.1 from mesa-libGLw

Dependent X Windows libraries
■

libXp.so.6 from package libXp

■

libXmu.so.6 from package libXmu

■

libXpm.so.4 from package libXp

■

libXt.so.6 from package libXt

■

libXi.so.6 from package libXi

■

libXext.so.6 from package libXext

■

libX11.so.6 from package libX11

26 | Chapter 2 Step by Step Guide to Maya Installation

■

libXinerama.so.1 from package libinerama

■

libXau.so.6 from package libXau

■

libxcb.so.1 from package libxcb

Dependent System libraries
■

libfam.so.0 from package gamin

■

libaudiofile.so.0 from package audiofile

■

libaudiofile.so from package audiofile-devel

■

libuuid.so.1 from package e2fsprogs-libs

■

ibpthread.so.0

■

llibc.so.6

■

libdl.so.2

■

libz.so.1

■

librt.so.1

■

libSM.so.6

■

libICE.so.6

■

libutil.so.1

Fonts
Maya also uses some fonts that may not be installed by default. Execute the
following to install these fonts:
yum install xorg-x11-fonts-75dpi xorg-x11-fonts-100dpi
xorg-x11-fonts-ISO8859-1-100dpi xorg-x11-fonts-ISO8859-1-75dpi

Differences in operation
When installed on a Linux system, Maya works in much the same way as
when installed on Windows.

Using the MayaScheme file to set fonts, font sizes, and colors
Fonts, font sizes, and colors can be configured using the MayaScheme file.
This file lets you specify X Resources that Maya uses for configurable text. The

Install Maya on Linux (Step by Step) | 27

default file is found in
/usr/autodesk/maya2010-x64/app-defaults/MayaScheme. Copy this file to
your home directory’s $HOME/app-defaults directory so that it can be edited.

Refer to the Maya 2010 Release Notes for any known limitations.

Unsupported Maya features
Some of the features in the Windows versions are not currently supported.
These include output to AVI or SGI movie formats. Please refer to the Maya
2010 Release Notes for more information.

Linux desktop configuration
To use Maya on Linux, certain default keyboard and mouse bindings must be
changed from the factory settings. These default bindings prevent commands
from being received by Maya, such as the ones that let you tumble or pan a
view in a panel.
Different Linux window managers have different key bindings and different
procedures for setting them. Linux systems are highly customizable, and many
combinations of Linux system components are possible for use with
Maya—more than can be described (or tested) by Autodesk.
The following instructions give the procedures necessary for changing the
most common configurations.

KDE and Gnome desktop configuration
For Maya to work properly with KDE and Gnome, some modifications should
be made to the mouse control. The default bindings of the Alt key and mouse
buttons do not work well with Maya. We recommend turning off the
Alt+mouse buttons. Since Maya uses the Alt+mouse buttons for scene view
tumbling, you need to ensure the bindings don’t conflict.
Different versions of KDE and Gnome may have different methods of selecting
the key bindings. See the KDE and Gnome documentation for instructions if
the following steps don’t work for your particular window manager.
KDE under Red Hat
1 Open the KDE Control Center.
2 Select Desktop and then select Window Behavior.
3 Do one of the following:
■

(Red Hat Enterprise Linux WS 5.3) Open the Actions tab.

28 | Chapter 2 Step by Step Guide to Maya Installation

■

(Fedora Core 8) Open the Window Actions tab.

4 In the following section:
■

(Red Hat Enterprise Linux WS 5.3) Inner Window, Titlebar & Frame

■

(Fedora Core 8) Interactive Inner Window, Inner Window, Titlebar
& Frame

For modifier key Meta, set all mouse action combinations to Nothing.
5 Click Apply and close the Control Center.
Gnome under Red Hat
1 Open the Gnome Panel.
2 Do one of the following:
■

(Red Hat Enterprise Linux WS 5.3) Select Applications, then Preferences
and then select Windows.

■

(Fedora Core 8) Select System, then Preferences and then select
Windows.

3 In the Window Preferences dialog box, set the “To move a window...”
key to Super.
(Setting either Control or Alt here may cause problems when using Maya.)
4 Click Close.

Uninstall Maya
The following sections describe how to uninstall Maya 2010.
NOTE If you uninstall Maya 2010, Toxik and MatchMover will be disabled.

Uninstall Maya on Windows
There are two ways to uninstall Maya on Windows.

Uninstall Maya | 29

To uninstall Maya on Windows using the Uninstall utility
1 From the Start menu, select Programs > Autodesk > Autodesk Maya 2010
> Uninstall Maya.
2 Follow the instructions in the window that appears.
To uninstall Maya using Add or Remove Programs
1 From the Start menu, select Settings > Control Panels > Add/Remove
Programs.
2 In the list of programs that appears, select Maya 2010 and click Remove.
3 Follow the instructions in the window that appears.

Uninstall Maya on Mac OS X
To uninstall Maya on Mac OS X
1 Navigate to the Maya directory (by default,
/Applications/Autodesk/maya2010/).
2 Double-click the Uninstall Maya 2010 utility.
The Autodesk Uninstaller starts.
3 Select the packages you want to uninstall and click Uninstall.

Uninstall Maya on Linux
To uninstall Maya on Linux you can use the rpm utility.
To uninstall Maya using rpm
1 Open a shell as a super user.
2 Run one or both of the following commands, depending on whether you
used a stand-alone or network license to run Maya, and where
 is your product key:
■

(Stand-alone)
/usr/autodesk/maya2010-x64/bin/adlmreg -u S 
2010.0.0.F

30 | Chapter 2 Step by Step Guide to Maya Installation

■

(Network)
/usr/autodesk/maya2010-x64/bin/adlmreg -u N 
2010.0.0.F

3 Run the following command to set your shared libraries:
export LD_LIBRARY_PATH=/opt/Autodesk/Adlm/R1/lib64/

4 List the installed package names by entering:
rpm -qa |egrep 'adlm|Maya'

5 Identify each package name you want to uninstall. For example, the
Maya-2010-# package (where # is the package number).
6 Uninstall each package using the following command:
rpm -e

PackageName

Learn About Maya
For information about new features, see the What's New section of the Maya
Help (accessible from the Help menu.)

Additional resources on the Web
You can also find additional information about Maya on the Web:
■

For product information and related links: http://www.autodesk.com/maya.

■

For a map to online learning resources such as tutorials, videos, and help:
http://www.autodesk.com/maya-learningpath.

■

For support: http://www.autodesk.com/maya-support.

Install MatchMover
To install MatchMover, you must select it in the Choose components window
of the Maya installer. On Windows, the MatchMover install wizard starts
automatically when the Maya installer finishes. On Mac OS X and Linux,
MatchMover installs automatically without using a wizard.
NOTE You must install and register Maya in order to run MatchMover. See
Licensing MatchMover with Maya on page 51 for more information.

Learn About Maya | 31

To install MatchMover
1 Launch the Maya installer if you have not already done so, and follow
the instructions in each window.
2 In the Choose components window of the Maya installer, select
MatchMover.
For Mac OS X and Linux, MatchMover installs in the following directory
as you install Maya:
■

(Mac OS X) /Applications/Autodesk/MatchMover2010

■

(Linux) /usr/autodesk/maya2010-x64/MatchMover

On Windows, continue with the following steps.
3 When you see the Welcome window of the MatchMover installer, click
Next to start the installation.
4 In the Destination Folder window, click Next to accept the default
installation directory, or click Change to browse and specify a different
folder.
By default, MatchMover is installed in the following directory:
■

(Windows) C:\Program Files\Autodesk\MatchMover2010

5 In the Ready to Install the Program window, click Install.
6 In the install confirmation window, click Finish.

32 | Chapter 2 Step by Step Guide to Maya Installation

Install Toxik
To install Toxik with Maya, you must select it in the Choose components
window of the Maya installer. On Windows, the Toxik install wizard starts
automatically when the Maya installer finishes. On Mac OS X and Linux,
Toxik installs automatically as you install Maya, without using a separate
wizard.
NOTE You must install and register Maya in order to run Toxik. See Licensing
Toxik with Maya on page 52 for more information.
To install Toxik
1 Launch the Maya installer if you have not already done so, and follow
the instructions in each window.
2 In the Choose components window of the Maya installer, select Toxik.
For Mac OS X and Linux, Toxik installs in the following directory as you
install Maya:
■

(Mac OS X) /Applications/Autodesk/Toxik 2010

■

(Linux) /usr/autodesk/Autodesk_Toxik_2010

On Windows, continue with the following steps.
3 When you see the Welcome window of the Toxik installer, click Next to
start the installation.

4 In the Destination Folder window, click Next to accept the default install
directory, or click Change to browse and specify a different folder.

Install Toxik | 33

By default, Toxik is installed in the following directory: C:\Program
Files\Autodesk\Autodesk Toxik 2010\.

5 In the Ready to Install window, click Install.

6 In the install confirmation window, click Finish.
After you have installed Toxik, refer to the following section for information
on configuring Toxik to work with Maya.

34 | Chapter 2 Step by Step Guide to Maya Installation

Activate and configure Toxik to work with Maya
The first time you launch Toxik, you must complete the steps in the Toxik
Configuration Utility.
To activate and configure Toxik
1 Launch Toxik.
The Toxik Configuration Utility appears.
2 To complete the Toxik configuration, do the following in the windows
of the Toxik Configuration Utility:
■

Enter the location of the media cache and click Next.
NOTE You can also enter the size or percent of drive dedicated to the
media cache. In general, a larger media cache is better, since this reduces
the number of reads and writes to the external storage. For best results,
put the media cache on the local disk that is fastest and that has the most
available space.

■

Enter the installation path of Maya and click Next.

■

Verify the information you entered and click Finish.

Install Autodesk Backburner
To install Autodesk Backburner, you must select it in the Choose components
window of the Maya installer. On Windows, the Backburner install wizard

Install Autodesk Backburner | 35

starts automatically when the Maya installer finishes. On Linux, Backburner
installs automatically without using a wizard.
NOTE Autodesk Backburner is not available for Mac OS X.
NOTE You do not need to install, register and activate Maya in order to run
Backburner. You can simply follow the instructions in the install wizard and run
the program.
To install Autodesk Backburner
1 Launch the Maya installer if you have not already done so, and follow
the instructions in each window.
2 In the Choose components window of the Maya installer, select Autodesk
Backburner.
On Linux, Backburner is installed in the following directory by default
as you install Maya: /usr/discreet/backburner.
On Windows, continue with the following steps.
3 When you see the Destination Folder window of the Backburner installer,
click Next to accept the default installation directory, or click Browse to
navigate and specify a different folder.
By default, Backburner is installed in the following directory:
■

(Windows 32-bit) C:\Program Files\Autodesk\Backburner\

■

(Windows 64-bit) C:\Program Files (x86)\Autodesk\Backburner\

4 In the Ready to Install the Application window, click Next.
5 In the install confirmation window, click Finish.

36 | Chapter 2 Step by Step Guide to Maya Installation

Install Autodesk Backburner | 37

38

Install mental ray for Maya
satellite

3

Overview of mental ray (satellite)
mental ray for Maya supports a different form of network rendering: mental
ray satellite rendering. The new network rendering capability, based on mental
ray satellite technology, allows you to install a version of mental ray (satellite)
on any networked computer. This special version of mental ray resides on that
machine and waits for rendering tasks from Maya. It supplements the mental
ray rendering capabilities in Maya with the additional rendering power provided
by the networked computers’ CPUs.
A mental ray distributed rendering can speed up all of the following tasks:
■

interactive rendering (through the Maya interface)

■

IPR rendering with mental ray for Maya

■

interactive batch rendering (a batch render started by Maya)

■

command-line rendering

The rendering process is typically initiated from the master machine (the
machine running Maya or where the command-line render starts from). The
slave machines (satellite rendering computers) process rendering tasks they
receive over the network from the master and send back results. The master
machine handles task distribution, load balancing, and the collection of received
rendering tasks which make up the rendered image.
For more information about mental ray satellite, including how to set up the
rayhosts file to get and receive data from Maya, see the Maya Help. In the Maya

39

Help, navigate to User Guide > Rendering and Render Setup > Rendering >
mental ray for Maya rendering > Network rendering using mental ray for
Maya.
Setting up the rayhosts file is required for mental ray for Maya satellite
rendering to work.

Slave machine installation
The special version of mental ray standalone with satellite rendering
technology must be installed on all slave machines. The satellite-enabled
versions of mental ray for Windows, Mac OS X, and Linux are included with
this release of Maya on the Maya DVD.
(Windows) To install mental ray standalone with satellite licensing
1 On each slave machine, begin the installation process by inserting the
Maya DVD, opening the mental ray satellite folder and the
platform-specific Windows folder, and double-clicking the mental ray
standalone installer.
The installer appears.
2 Follow the installation steps.
During the installation, you can click Custom to change the installation
directory. The default installation directory is:
C:\Program Files\Autodesk\mrsat3.7.53-maya2010

(Mac OS X) To install mental ray standalone with satellite licensing
1 On each slave machine, begin the installation process by inserting the
Maya DVD, opening the mental ray satellite folder and double-clicking
the mental ray standalone installer.
2 Follow the installation steps.
During the installation, you can change the installation directory. The
default installation directory is:
/Applications/Autodesk/mrsat3.7.53-maya2010

(Linux) To install mental ray standalone with satellite licensing using rpm
1 Log in as root.

40 | Chapter 3 Install mental ray for Maya satellite

2 On each slave machine, begin the installation process by inserting the
Maya DVD.
3 Mount the DVD drive, if necessary. For example, type:
mount -r /dev/dvd /mnt/dvd

4 Open the mental ray satellite directory, go to the Linux directory, and
enter the following command (where # is the specific package number):
rpm -ivh mentalraySatellite3.7.53_maya2010-3.7-#.x86_64.rpm

NOTE 64-bit Windows releases of mental ray for Maya satellite use the same
port and service name as the 32-bit version. You will run into problems if you
install both the 32-bit and the 64-bit versions on a 64-bit system. There is
only one service entry/xinetd config, so installing a 64-bit package after the
32-bit (or the other way around) leaves only the last installed version working.

Slave machine additional setup
Once this version of mental ray is installed and running, a service on the
machine (the Ray Sat server) waits for rendering tasks from mental ray for
Maya on the master machine. The satellite-enabled version of mental ray does
not require its own licensing; it is activated through Maya’s licensing.
On the slave machine, the Ray Sat server (service name: mental ray Satellite
3.7.53 for Maya 2010) must be running. To verify that it is running on
Windows, follow this procedure.
To verify that Ray Sat server is running (Windows)
1 Open a Windows command prompt.
2 Navigate to the bin directory of the mental ray satellite standalone. By
default this is C:\Program Files\Autodesk\mrsat3.7.53-maya2010\bin\.
3 Type the following:
raysat2010server /query

A message should be returned that the RaySat2010 Server service is
running.
If you do not get this message, make sure that RaySat2010 Server has
been installed as a service, and start it from the Services Control Panel
(Settings > Control Panel > Administrative Options > Services) or type
the following:

Slave machine additional setup | 41

raysat2010server /start

Slave machine port setup
On the slave machine, port number 7310 is set by default. This works well in
the majority of cases and you won’t need to change the port number.
If you want to change the port number that mental ray satellite uses to a value
other than 7310, you must edit the services file. The port value would be
determined by your network administrator (a free TCP/IP port).
To change the port number (Windows, Linux)
1 Edit the services file with a text editor.
The services file is located at:
■

(Windows XP) C:\Windows\system32\drivers\etc\services

■

(Linux) /etc/services

2 Change the number in the following line (here, 7310) to the desired port
number:
mi-raysat2010 7310/tcp

To change the port number (Mac OS X 10.4, Tiger)
1 Log in as superuser (sudo -s).
2 Open the file /etc/services using your preferred text editor.
3 Edit the line: mi-raysat2010 7310/tcp.
4 Save the file.
5 From the Finder menu, select Go > Applications and then double-click
the Utilities folder.
6 Double-click the NetInfo Manager icon.
7 Under the Services directory of the NetInfo database, find and select the
appropriate service (mental ray Satellite 3.7.53 for Maya 2010).
8 Click the lock icon at the bottom of the panel and then enter your
administrator user name and password. This allows you to unlock the
NetInfo database and make changes.

42 | Chapter 3 Install mental ray for Maya satellite

9 Select the port field and change its value to the desired port number.
10 Click the lock icon again when you’re done.
11 From the Finder menu, select Domain > Save Changes to commit your
changes to the NetInfo database.
12 Reboot your machine.
To change the port number (Mac OS X 10.5, Leopard)
1 Log in as superuser (sudo -s).
2 Open the file /etc/services using your preferred text editor.
3 Edit the line: mi-raysat2010 7310/tcp.
4 Save the file.
5 Open a Terminal window and do the following:
sudo /usr/bin/dscl . -change /Services/mi-raysat2010port  

For example:
sudo /usr/bin/dscl . -change /Services/mi-raysat2010 port 7109
7310

NOTE To determine the port you’re currently using, in a Terminal window,
type: /bin/dscl . -read /Services/mi-raysat2010
6 Reboot your machine.

Licensing of satellite rendering
For details about licensing of Maya, see Maya Licensing on page 47.
For standalone licenses, the use of mental ray for Maya with satellite can only
be initiated from the specified host for which your received your Maya key.
The workstation can distribute mental ray for Maya rendering to up to eight
slave CPUs.
For networked licenses, use of the functionality is slightly more flexible. For
networked license setups, the license running Maya and the license running
mental ray for Maya can be logged out separately, allowing certain rendering
tasks to be initiated remotely.

Licensing of satellite rendering | 43

There are two possible cases when using mental ray for Maya with networked
licenses:
■

(Interactive) With Maya running interactively on a workstation, initiate a
mental ray for Maya render (either a single frame in the Render View, Batch
render or command line render) on the workstation. The networked mental
ray for Maya portion of your license is logged out. This allows the mental
ray satellite slaves indicated in your rayhost file to participate in the render.

■

(Offline) If you launch a command line mental ray for Maya render, the
computer you launched the command from then becomes the master
machine for mental ray for Maya satellite rendering.
NOTE If you have launched Maya but have not yet rendered with mental ray
for Maya since the start of your interactive session, no mental ray for Maya line
item from your networked license is checked out. You may therefore start a
command line mental ray for Maya render from another host. This checks out
the mental ray for Maya portion of the license, making it unavailable for any
other workstation, including the workstation of the user who launched Maya.

For more details on mental ray rendering, see the Rendering sections of the
Maya Help, as well as the mental ray reference included with the Maya Help.

44 | Chapter 3 Install mental ray for Maya satellite

Maya Licensing Guide

45

46

Maya Licensing

4

The Quick Start licensing guides in this book (Stand-Alone Licensing on page 55 and Network
Licensing on page 73) are intended to describe the licensing procedures for all Autodesk
products. This chapter provides supplemental Maya-specific information.
In particular, note that license borrowing and the Network License Activation Utility as
described for other Autodesk products are not supported the same way for Maya. Refer to the
following topics for information on Maya network licensing and borrowing licenses.

License Borrowing
If you are using a network-licensed version of Maya and your network
administrator supports the license borrowing feature, you can borrow a product
license from your network license server to use the program when your computer
is not connected to the network.
IMPORTANT Unlike some other Autodesk products, license borrowing in Maya is
not supported through the Borrow License button in the Product License Information
dialog box. See Borrow a Maya License on page 48 for more information.
Your borrowed license is automatically returned to the license server at the end
of the day on the return date you set when you borrowed the license. You can
also return a license early.
NOTE There is a limit to the number of licenses available for borrowing. If you try
to borrow a license and are notified that no licenses are available, all network licenses
may already be borrowed by other users. If you are unable to borrow a license, see
your network administrator.
If you have a stand-alone version of the program, you cannot borrow a license.
You can, however, use the License Transfer Utility to transfer your license from
one computer to another. (See License Transfer Utility on page 63.) To check

47

your license type, open the Product License Information dialog box by selecting
Help > Licensing from the main menu bar in Maya.

Borrow a Maya License
You can run Maya when your computer is not connected to the network until
your license borrowing period ends. If you do not remember the date that a
license expires, you can check the date by launching Maya and selecting Help
> Licensing to open the Product License Information dialog box.
NOTE You can find more information on license borrowing in your FLEXnet
Licensing End User Guide. That guide also provides information on disabling license
borrowing.

Borrow a license
To borrow a license (Windows)
1 Open the LMTOOLS utility by selecting Start > Programs > Autodesk >
Common Utilities > FlexLM License Utilities.
2 In the LMTOOLS utility, switch to the Borrowing tab.
3 In the Vendor Name field, enter adskflex.
4 Enter the Return Date and the Return Time, then click Set Borrow
Expiration.
5 Launch Maya.
This borrows a Maya license from the server.
6 (Optional) If you plan to use any sub-features of Maya (such as fluid
simulation, mental ray rendering, or the mental ray local batch render)
while using a borrowed license, use those sub-features now while you are
still connected to your license server. This automatically borrows a license
for those sub-features.
After you have used the sub-feature(s) while connected to your license
server, you can then use the sub-features later when you are not
connected.
To borrow a license (Mac OS X or Linux)
1 Open a shell (Linux) or Terminal (Mac OS X) window.

48 | Chapter 4 Maya Licensing

2 Execute the following command: lmutil lmborrow adskflex enddate
[time]

where enddate is the date you will return the license, formatted as follows:
dd-mmm-yyyy. The time argument is optional, but is specified in 24-hour
format (hh:mm).
For example: lmutil lmborrow adskflex 14-oct-2010 [14:00] borrows
a license until October 14, 2010 at 2:00 pm.
3 Launch Maya.
This borrows a Maya license from the server.
4 (Optional) If you plan to use any sub-features of Maya (such as fluid
simulation, mental ray rendering, or the mental ray local batch render)
while using a borrowed license, use those sub-features now while you are
still connected to your license server. This automatically borrows a license
for those sub-features.
After you have used the sub-feature(s) while connected to your license
server, you can then use the sub-features later when you are not
connected.

Stop borrowing a license
Stopping license borrowing is different from returning a license. You can stop
borrowing licenses if you have already checked out all of the licenses you
want, but you still plan to use sub-features while you are connected to the
network server and do not want to borrow those licenses.
For example, you can borrow a Maya license and a mental ray subfeature
license, then stop borrowing so that when you use fluid simulation (and
automatically use a subfeature license for fluid simulation), you do not borrow
the fluid simulation license from the server. In this situation, after you stop
borrowing, your Maya and mental ray licenses are still borrowed until the
return date that you set, but the fluid simulation license you used stays on
the server.
To stop borrowing a license (Windows)
1 Open the LMTOOLS utility by selecting Start > Programs > Autodesk >
Common Utilities > FlexLM License Utilities.
2 In the LMTOOLS utility, switch to the Borrowing tab.
3 Click Don’t Borrow Anymore Today.

Borrow a Maya License | 49

To stop borrowing a Maya license (Mac OS Xor Linux)
1 Open a shell (Linux) or Terminal (Mac OS X) window.
2 Execute the following command: lmutil lmborrow -clear

Return a license
Your network license is automatically returned to the network license server
at the end of the return date you set when you borrowed the license. You can
also return a license earlier than the date you originally selected, as long as
your computer is connected to the network license server when you attempt
to return the borrowed license.
Returning a license means that you are returning a license to the network
server so that someone else can use or borrow it. Once a borrowed license is
returned, you can borrow a license again as long as your computer is connected
to the network license server and a license is available on the server.
If you use fluid simulation, mental ray rendering, or the mental ray local batch
render features while you have a Maya license borrowed from your license
server, you have automatically borrowed a sub-feature license. The following
steps include information on properly returning the licenses for those
sub-features. The following table lists the feature codes that you will need if
you use these sub-features.
Feature or Sub-feature

Feature code

Maya

85400MAYA_2010_0F

Fluid simulation

85400MAYAMFS_2010_0F

mental ray

85400MAYAMMR_2010_0F

mental ray local batch render node

85400MAYAMMR1_2010_0F

To return a license early (Windows)
1 Open the LMTOOLS utility by selecting Start > Programs > Autodesk >
Common Utilities > FlexLM License Utilities.
2 In the LMTOOLS utility, switch to the Borrowing tab.
3 Click List Currently Borrowed Features, and note any sub-features that
are listed in the bottom pane of the Borrowing tab.

50 | Chapter 4 Maya Licensing

For example, if you have used fluid simulation, the sub-feature code
85400MAYAMFS_2010_0F is listed.
4 (Optional) If you are returning sub-feature licenses, copy the sub-feature
code and paste it into the Feature Name field.
5 Click Return Borrowed Licenses Early.
6 Repeat steps 4 and 5 for all sub-features you have borrowed.
To return a license early (Mac OS X or Linux)
On the same computer where you borrowed the license, do the following:
1 Open a shell (Linux) or Terminal (Mac OS X) window.
2 Execute the following command to determine if you have borrowed any
sub-feature licenses: lmutil lmborrow -status
The command returns the feature codes for any sub-feature licenses you
have checked out. For example, if you have used mental ray rendering,
the feature code 85400MAYAMMR_2010_0F displays.
3 Execute the following command: lmutil lmborrow -return 
where  specifies the code of the feature or subfeature for which
you are returning a license.

Network Licensing for Maya
Network License Activation for Maya
Several Autodesk products use the Autodesk Network License Activation Utility
to obtain network licenses. Note that although some topics in this guide refer
to the Network License Activation Utility, this tool is not supported for Maya.
For information on obtaining a network license for Maya, see Obtain a Network
License on page 77.

Licensing MatchMover with Maya
You do not need a separate license to run MatchMover with Maya. If you
choose to install MatchMover with Maya, install and register Maya to activate
your license. See Install Maya on page 11 and Install MatchMover on page
31 for more information.

Network Licensing for Maya | 51

Licensing Toxik with Maya
If you choose to install Toxik with your Maya installation, you do not need
a separate license to run Toxik. However, you must install and register Maya
in order to run Toxik. See Install Maya on page 11 and Install Toxik on page
33 for more information.
The first time you launch Toxik, you must complete some configuration steps.
See Activate and configure Toxik to work with Maya on page 35.

Licensing Autodesk Backburner with Maya
You do not require a separate license to install and run Autodesk Backburner.
See Install Autodesk Backburner on page 35 for more information.

52 | Chapter 4 Maya Licensing

Stand-Alone Licensing
Guide

53

54

Quick Start to Autodesk
Stand-Alone Licensing

5

This guide provides information and instructions for managing an Autodesk® stand-alone
license on a single-user workstation.
If you are running a network version of your Autodesk product, see your administrator for
information about managing a network license.

Introduction
A stand-alone license allows you to run an Autodesk product on a single
workstation. To obtain a license, you register your product.
You can use your Autodesk product in trial mode for a given number of days
from the first time you launch the product. The number of days that a trial
mode is active differs between Autodesk products. You can register your license
at any time before the trial period expires. After the trial period expires, you
cannot run your Autodesk product until you register the product.
When you register your product, you receive an activation code. If you register
online, your activation code is automatically retrieved from Autodesk and the
product starts. If you register offline, you request an activation code from
Autodesk. Upon receipt, you manually enter the activation code in the Product
Activation wizard. The Product Activation wizard is displayed every time you
launch a product that has not been registered.
NOTE If you are installing and using an Autodesk product on both operating systems
of a dual-boot operating system, you must obtain a separate activation code for
each operating system.

55

For more information about registering and activating your product, see your
product's Installation Guide, which is available from the Documentation link
on the Installation wizard or in the product's Help system.
The license file stays on your workstation when you uninstall your product.
If you reinstall your Autodesk product on the same workstation, the license
information is still valid. You do not have to reactivate the product.

Multi-seat Stand-Alone License
A multi-seat stand-alone license allows you to install, register, and activate an
Autodesk product on several workstations using a single serial number.

Manage Your Stand-Alone License
This section provides information about advanced stand-alone licensing tasks
such as license types and behaviors, viewing product information, saving your
license file as a text file, updating your serial number, registering and activating
your product, and moving a license.

Check Product Information
You can view detailed information about your Autodesk product and your
product license (such as the license usage type and the license behavior), and
then save this information as a text file.

License usage types
Commercial A license for a product that was purchased commercially.
Not for Resale A license for a product that is not sold commercially.
Educational (EDU)/Institution A license designed specifically for educational
institutions.
Student Portfolio A license for students who are using an Autodesk product
as part of their curriculum.

License behaviors
Trial A license that allows individuals to try the product in trial mode for a
specified number of days. The trial period starts the first time you launch your
product. When the trial period expires, the product must be registered and
activated to continue use.

56 | Chapter 5 Quick Start to Autodesk Stand-Alone Licensing

Permanent Allows permanent use of an Autodesk product.
Term Extendable Allows access to an Autodesk product for a limited time.
The term can be extended at any time.
Term Non-Extendable Allows access to an Autodesk product for a limited
time. The term cannot be extended.

View Product Information
To view product information
1 Launch Maya.
2 Select Help > Licensing from the main menu bar.
3 In the Product License Information dialog box that appears, view details
about your product and the product license.
NOTE License borrowing for Maya is not supported through the Borrow
License button in this dialog box. For more information on license borrowing,
see License Borrowing on page 47.
4 In the Product License Information dialog box, click Close.

Save License Information as a Text file
To save your product license information as a text file
1 Launch Maya.
2 Select Help > Licensing from the main menu bar.
The Product License Information dialog box appears.
NOTE License borrowing for Maya is not supported through the Borrow
License button in this dialog box. For more information on license borrowing,
see License Borrowing on page 47.
3 In the Product License Information dialog box, click Save As.
4 In the Save As dialog box, name the file, choose a location where you
want to save it, then click Save.

View Product Information | 57

5 In the Product License Information dialog box, click Close.

Update Your Serial Number
If you installed your product with the trial serial number (000-00000000), you
can update that trial serial number with a valid serial number. Your valid serial
number is located on the outside of the product packaging or in the Autodesk
Upgrade and Licensing Information email you received if you downloaded your
product.
NOTE If you have lost your serial number, contact the Autodesk Business Center
(ABC) at 800-538-6401 for assistance.
When you register and activate your product, you are asked for the product
serial number, which gets automatically entered upon completion of the
activation process.
If you have a multi-product bundle of software that uses a single serial number,
only the first product you register and activate displays the updated serial
number. For other products to display the serial number, you must update it
from the Help menu.
NOTE For the updated serial number to display, you must be logged into the
system with Administrator rights.
To update your serial number
1 Launch Maya.
2 Select Help > Licensing from the main menu bar.
3 In the Product License Information dialog box that appears, click Update.
4 In the Update the Serial Number dialog box, enter your product serial
number.
5 Click OK. You can now see the updated serial number.

Register and Activate an Autodesk Product
Before you can activate the license for your Autodesk product, you must go
through the registration process. You can register and activate your Autodesk

58 | Chapter 5 Quick Start to Autodesk Stand-Alone Licensing

product either when you start the program or while you are running the
product.
There are two ways to register and activate your product: Online and Offline.

Online Registration and Activation
Online registration and activation requires that you have Internet access. This
process allows you to create one or more password protected user accounts
that can be accessed when activating any Autodesk product.

To create a user account and activate a product
1 Launch the product you want to register and activate.
2 In the Product Activation dialog box, select Activate the Product and
click Next.
3 If you installed the product with the trial serial number 000-00000000,
the Product Information page displays. Enter a valid serial number and
product key.
The serial number and product key are located on the outside of the
product packaging or in the Autodesk Upgrade and Licensing Information
email you received if you downloaded your product.
4 On the Register Today page, select Get an Activation Code and click Next.
5 From the Log In page, click the Create a User ID Now link.
6 Begin filling out your personalization data and password on the Create
User ID page and click Next.
7 Complete your personalization data on the Account Information page
and click Next.
8 On the Choose Account page, make sure that your user account is selected
and click Next.
9 You are notified of registration and activation status on the Registration
- Activation Confirmation page. Click Finish.

To activate a product using an existing user account
1 Launch the product you want to register and activate.
2 In the Product Activation dialog box, select Activate the Product and
click Next.

Register and Activate an Autodesk Product | 59

3 On the Register Today page, select Get an Activation Code and click Next.
4 Enter your User ID and Password and then click Log In.
5 On the Choose Account page, make sure that your user account is selected
and click Next.
6 You are notified of registration and activation status on the Registration
- Activation Confirmation page. Click Finish.

Offline Registration and Activation
If for some reason online registration and activation is not possible, you can
still register and activate your product offline. Your registration data can be
submitted by email, fax, or phone (Americas only). Within two business days,
your activation code is sent back to you by email or fax.
Offline registration and activation is necessary under the following conditions:
■

An online request has timed out

■

A processing error occurred such as an invalid serial number

To register your product offline
1 If you are unable to register online, the Register Today’s Connect to the
Internet page indicates the reason why online registration and activation
failed. Click the Use Another Method link.
2 On the Product Registration page, specify the following:
■

Whether the product will be registered to a company or individual.

■

The country or region where the product will be used.

■

Whether the product is an upgrade. If it is, you also need the previous
product’s serial number.
Click Next.

3 Enter your personalization data on the Customer Information page and
choose how you would like to receive your activation code - email, fax,
or postal mail. Click Next.
4 Review your personalization data on the Confirm Information page and
choose the method you will use to submit your request. Your request can
be sent by email, fax, or phone.

60 | Chapter 5 Quick Start to Autodesk Stand-Alone Licensing

If you choose Send My Request by Email, an email message will display
for you to complete. If you choose to forward your request by fax or
phone, the Contact Autodesk page will display with pertinent contact
information.
You will be sent your activation code by the method you specified on
the Customer Information page.
5 If you want to print a copy of your registration information, select the
Open Activation Request Form. When you are finished, click Close.
To activate an Autodesk product during launch
1 When you start the program, select Activate the Product in the [Autodesk
Product] Product Activation wizard, and click Next.
2 On the Activation page of Register Today, select Enter an Activation Code.
3 Select the method you would like to use for entering the activation code
you received from Autodesk.
■

Select Paste the Activation Code if you received your activation code
by email or fax. Copy the code from the email and paste it into the
activation code field.

■

Select Type the Activation Code if you received your activation code
by postal mail or printed fax. Carefully enter the code, in groups of
four characters, into the numbered fields.
NOTE The code is not case sensitive and you may not need to use all 14
fields.

4 After entering the activation code, click Next.
5 On the Registration - Activation Confirmation page, click Finish.
To activate Maya from the Help menu
1 Select Help > Licensing.
2 In the Product License Information dialog box that appears, click Activate.
3 In the Autodesk Maya Product Activation wizard, select Activate the
Product, then click Next.
4 On the Register Today page, follow the on-screen instructions.

Register and Activate an Autodesk Product | 61

Move Your Stand-Alone License from One Computer to Another
Your stand-alone license allows you to run an Autodesk product on a single
computer. However, you can still install your Autodesk product on more than
one computer. Without purchasing a separate license for the second
installation, you can use the License Transfer utility to transfer a license from
one workstation to another.
For example, you sometimes find yourself working from both your office
desktop and an office laptop. Both computers have your Autodesk product
installed. Because most of your work is done on your office desktop, you
activated the license on that computer. If the trial period has expired on the
office laptop, you can use the License Transfer utility to transfer your license
from the office desktop to the office laptop. See Transfer a License on page
64 for more information.

62 | Chapter 5 Quick Start to Autodesk Stand-Alone Licensing

License Transfer Utility

6

With the License Transfer utility, you can use an Autodesk® product on more than one
computer without purchasing a separate license for each computer. The License Transfer
utility transfers a product license online from one computer to another, and ensures that the
product works only on the computer that contains the license.

Introduction
Using the License Transfer utility, you can transfer an Autodesk product license
between computers. You may want to transfer a license to a computer
temporarily (if you want to use an Autodesk product on your laptop, for example)
or permanently (if the computer where you originally activated your Autodesk
product is being replaced). You can leave the license on the secondary computer
indefinitely, or you can move the license between computers as needed.
License transfers rely on the product’s serial number. Before an Autodesk product
can be exported, it must be activated with the serial number and product key.
During license import, a previously activated and exported license is imported
to a product or product suite installed with the same serial number. The
activation is transferred to the import computer, completing the license transfer.
NOTE When you upgrade your Autodesk product (non-subscription), you can no
longer perform online license transfers of the previous license.
NOTE Although the License Transfer utility allows you to transfer your product
license between computers, your license agreement may not allow the installation
of an Autodesk product on more than one computer. Read your license agreement
to find out whether your product license permits the use of the License Transfer
utility.

63

Notes on Transferring a Maya License
The following sections on importing and exporting licenses are intended to
describe the process for all Autodesk products. This section provides additional
details on locating the License Transfer Utility for Maya on Mac OS X and
Linux.
To open the License Transfer Utility (Mac OS X)
1 Navigate to the following directory:
/Applications/Autodesk/maya2010/Licensing/
2 Double-click the License Transfer Utility application.
To open the License Transfer Utility (Linux)
➤

Open a shell and run the following command:
/opt/Autodesk/Adlm/R1/bin/LTU  2010.0.0.F -d "SA"

where  is your product key.

Transfer a License
To transfer a license you must have an Internet connection, have an Autodesk
product installed on both computers, and perform an online export and import
of the license.

Install the Autodesk Product
Before you can use the License Transfer utility to transfer licenses, you must
have an Autodesk product installed on all computers involved in the transfer.
The License Transfer utility is a custom stand-alone installation option. During
installation, a shortcut is created from the Start (Windows) menu. A License
Transfer utility shortcut is installed once per product, per workstation.

To install the Autodesk product
1 Install and activate the Autodesk product on a computer.
See your product's installation instructions for complete details.

64 | Chapter 6 License Transfer Utility

2 Install the Autodesk product on any other computer that will be using
the License Transfer utility. You do not have to register or activate the
product on this computer.
See your product's installation instructions for complete details.

Export a License
A license is exported when the License Transfer utility moves a product license
from a computer to the online Autodesk server.
The license can be exported as public or private. Exporting a license as public
means that you are not reserving the license and anyone using the same serial
number and their own user ID and password can import that license. Exporting
a license as private means that you are reserving that license for yourself and
the license can only be imported with the same serial number, your user ID,
and your password.
NOTE An Internet connection is required to export a license.

To export a license
1 On the computer where you want to export the license, do one of the
following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ [Autodesk
Product] ➤ License Transfer Utility.

■

(Windows Vista) Click Start ➤ All Programs ➤ Autodesk ➤
[Autodesk Product] ➤ License Transfer Utility.

■

(Mac OS X or Linux) Double-click the License Transfer Utility shortcut.

The Export the License dialog box displays the Autodesk product name
and serial number.
2 In the Export the License dialog box, click Sign In.
3 On the Log In page, enter your Autodesk user ID and password and click
Log In.
4 On the License Export page, confirm the export information.
5 If you want to make the license available as a public import, click Make
the license available as a public import.
6 Click Export.

Export a License | 65

7 On the License Export Confirmation page, click Finish.

Import a License
A license is imported when the License Transfer utility moves a previously
exported product license from the online Autodesk server to a computer.
When you have exported a product license from a computer, you complete
the license transfer process by importing that license onto a computer. A
license is imported when the License Transfer utility creates an active license
on a computer, allowing your Autodesk product to run on this computer.
When you use the License Transfer utility to import a license to a computer,
you are not activating the product on the computer; you are simply transferring
your activation to this machine.
NOTE An Internet connection is required to import a license.

To import a license
1 On the computer where you want to import the license, do one of the
following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ [Autodesk
Product] ➤ License Transfer Utility.

■

(Windows Vista) Click Start ➤ All Programs ➤ Autodesk ➤
[Autodesk Product] ➤ License Transfer Utility.

■

(Mac OS X or Linux) Double-click the License Transfer Utility shortcut.

The Import the License dialog box displays the Autodesk product name
and serial number.
2 In the Import the License dialog box, click Sign In.
3 On the Log In page, enter your Autodesk user ID and password and click
Log In.
4 On the License Import Confirmation page, click Finish.
The license is now imported to the computer and you can run your
Autodesk product on this computer. If you want to transfer the license
to another computer, repeat the export and import procedures.

66 | Chapter 6 License Transfer Utility

To import a license to replace a trial license
1 On the computer where you want to import the license, do one of the
following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ [Autodesk
Product] ➤ License Transfer Utility.

■

(Windows Vista) Click Start ➤ All Programs ➤ Autodesk ➤
[Autodesk Product] ➤ License Transfer Utility.

■

(Mac OS X or Linux) Double-click the License Transfer Utility shortcut.

The Update the Serial Number and Product Key dialog box displays the
Autodesk product name and serial number.
2 In the Update the Serial Number and Product Key dialog box, enter the
serial number and product key to update your Autodesk product. Click
Update.
The Import the License dialog box displays the Autodesk product name
and updated serial number.
3 In the Import the License dialog box, click Sign In.
4 On the Log In page, enter your Autodesk user ID and password and click
Log In.
5 On the License Import Confirmation page, click Finish.
The license is now imported to the computer and you can run your
Autodesk product on this computer. If you want to transfer the license
to another computer, repeat the export and import procedures.

Import a License | 67

68

Troubleshoot a
Stand-Alone License Error

7

When you activate your Autodesk product, only the computer that you used to activate the
product is licensed to run the product. If you make certain changes to your computer, your
stand-alone license might fail. You will receive a license error and you will not be able to use
your product. This section discusses ways in which you can troubleshoot a license error.

License Errors
Some license errors require you to reactivate your product. If you need to
reactivate your product, the Product Activation wizard is displayed when you
try to run the product. To reactivate your product, follow the instructions in
the Product Activation wizard.
The following topics offer more details regarding specific errors.

Errors Caused by Hardware Changes
If you replace or reconfigure hardware on the computer where your Autodesk
product license resides, the stand-alone license might fail. You will not be able
to use your product.
To prevent damage to your product license, use the License Transfer utility to
export your license file. After you make the hardware change, you can import
the license file back. For instructions about using the License Transfer utility,
see Transfer a License on page 64.
NOTE If you get a license error when you change your hardware, you may have to
reactivate your license. See Register and Activate an Autodesk Product.

69

Errors Caused by Reinstalling an Operating System
If you reinstall your operating system on the computer where your Autodesk
license resides, the license might fail. You will not be able to use your product.
To resolve a license error in this case, you must reactivate your product. See
Register and Activate an Autodesk Product.

To prevent a license error when you reinstall an operating system
NOTE If using Norton Ghost™ or another image utility, do not include the Master
Boot Record.
1 Locate the following folder and make a backup copy:
C:/Documents And Settings/All Users/Application Data/FLEXnet
2 Reinstall the operating system and reinstall the Autodesk product.
3 Paste the license folder to the same location from which you originally
copied the folder in step 1.
You can now run your Autodesk product.

Errors Caused by Changing the System Date and Time
Your product license allows for time changes to the system clock within two
days of the current time. If you set your system clock back more than two
days, the next time you start your product, you will receive a message that
gives you the option of correcting the system clock. If you do not correct the
system clock, you receive a license error.

To prevent a license error due to a change in system date and time
■

Make sure that your computer's system date and time are accurate when
you install and activate your Autodesk product.

70 | Chapter 7 Troubleshoot a Stand-Alone License Error

Network Licensing Guide

71

72

Quick Start to Autodesk
Network Licensing

8

Setting up network licenses for an Autodesk®product requires careful planning and execution.
This section gives you quick, step-by-step instructions about how to set up a network licensed
environment, and assumes that you are familiar with the terminology and processes required
to set up an Autodesk product to run on a network. If you are not familiar with network
licensing, please read the entire Network Licensing Guide for further details before you attempt
to set up a network license server.

NOTE This guide is intended to describe the licensing procedures for all Autodesk
products. Some of the following topics refer to using the Network License Activation
utility to obtain your network license. Note that this utility is not used to obtain network
licenses for Maya. Instead, you use the Autodesk Register Once Web page to obtain your
network license for Maya. (See Obtain a Network License on page 77.)

Set Up a Maya License Server
To configure your machines to serve and receive Maya licenses across a network,
you must set up the license server machine, then set up each client computer
that obtains a license from the server.
The basic workflow for setting up a license server is as follows:
1 Install the Network License Manager.
2 Obtain your network license.
3 Configure your license server using the appropriate platform-specific steps:
■

Configure a License Server (Windows) on page 79

■

Configure a License Server (Mac OS X) on page 81

73

■

Configure a License Server (Linux) on page 81

4 Configure each client machine to use a network license by entering your
license server machine name in the install wizard as you install Maya on
the client.
For information on installing Maya on each client computer, refer to
either the Quick Start to Maya Installation on page 3 guide, or the Step
by Step Guide to Maya Installation on page 9. Both of these guides
provide information on installing Maya on all supported platforms.
NOTE You do not need to install Maya on the license server machine. You only
need to install the Network License Manager.
Your license server can serve licenses to workstations on all supported platforms
(Windows, Linux, Mac OS X). This requires that the computers can access
each other via TCP/IP.
NOTE Servers can serve a license to themselves.

Install the Network License Manager
Install the Network License Manager (Windows)
To install the Network License Manager
1 Double-click the NLM installer on your DVD or in the package you
downloaded.
The Autodesk Network License Manager Setup wizard starts.

74 | Chapter 8 Quick Start to Autodesk Network Licensing

2 Click Next to start the install.
3 In the Select Installation Folder window, accept the default installation
path (C:\Program Files\Autodesk Network License Manager\) or click
Browse to specify a different path. If you enter a path that does not exist,
a new folder is created using the name and location you provide. Click
Next.
NOTE Do not install the Network License Manager on a remote drive. When
you install the Network License Manager files, you must provide a path to a
local drive. You must specify the drive letter; the universal naming convention
(UNC) is not permitted.
4 On the Confirm Installation page, click Next.
The wizard installs the Network License Manager, providing you with all
of the network licensing tools you need to set up your license server.
5 On the Installation Complete page, click Close.

Install the Network License Manager (Mac OS X)
To install the Network License Manager
1 Navigate to the NetworkLicenseManager folder on your Maya DVD, or
in the package you downloaded.

Install the Network License Manager (Mac OS X) | 75

2 Do one of the following:
■

(DVD) Double-click the Network License Manager package icon.

■

(Download) Double-click the Network License Manager .dmg, then
double-click the Network License Manager package icon.

The Install Autodesk NLM wizard appears.

3 Click Continue to begin the installation, then follow the instructions in
the installer to install the Network License Manager tools.
4 Click Close when you see the Install Succeeded message.

76 | Chapter 8 Quick Start to Autodesk Network Licensing

By default, the Network License Manager tools are installed in the following
directory: /usr/local/flexnetserver. In addition, scripts to help set up your
license server are installed in the following directory:
/Library/StartUpItems/adsknlm.

Install the Network License Manager (Linux)
To install the Network License Manager
1 Open a shell as a super user.
2 Navigate to the NetworkLicenseManager directory on your Maya DVD,
or extract the Network License Manager package from the compressed
file that you downloaded.
3 To install the Network License Manager, enter the following command:
rpm -ivh adlmflexnetserver-#.rpm

where # is the package number.

Obtain a Network License
To obtain your network license, note that you will need the following pieces
of information:
■

Your Autodesk account login information (if you already have an account).

■

Your serial number.

■

Your (license server) host ID and host name.
If you need more information on finding your host ID and host name, see
Obtain the Server Host Name and Host ID Manually on page 109.

To obtain your network license
1 Go to http://www.autodesk.com/register.
2 On the Log In page, do one of the following:
■

If you already have an Autodesk account, enter your User ID and
password, then click Log In.

■

If you need to set up an Autodesk account, click the Create User ID
Now link.

Install the Network License Manager (Linux) | 77

Fill out your information on the Create User ID page and click Next.
3 On the Choose Account page, make sure your user account is selected
and click Next.
The Product Registration & Activation wizard starts.
If you are already familiar with Autodesk Product Registration &
Activation, you can simply follow the instructions on each page of the
wizard. The remaining steps in this section provide additional details on
each page.
4 On the first page of the Product Registration & Activation wizard:
■

Select your operating system.

■

Enter your serial number.

■

Click Next.

5 On the Product Information page, do the following:
■

Select Single server as the Network server type.

■

Enter your server host name and your server host ID. (See Obtain the
Server Host Name and Host ID Manually on page 109 for more
information.)

■

Click Next.

6 On the License Received page, do one or more of the following:
■

Click Save License File to save the license file to your computer. You
can save the file with any name as long as you use the .lic file
extension.

■

Click Print if you want to print a copy of the license information.

A copy of this license information is also emailed to the address you
specify in your Autodesk account.
Remember the name and location of your .lic license file as you will
need it later when setting up your license server.

78 | Chapter 8 Quick Start to Autodesk Network Licensing

Configure a License Server
Configure a License Server (Windows)
You configure a license server so that you can manage the Maya licenses you
received using the Autodesk Register Once Web page. You configure the license
server using the LMTOOLS utility.
Before configuring your license server, ensure that:
■

You have installed the Network License Manager, which gives you the
following files: lmgrd, adskflex, and lmutil. (See Install the Network License
Manager (Windows) on page 74.)

■

You have received the network license file from Autodesk that contains
the product licenses; for example, productlicense.lic. (See Obtain a Network
License on page 77.)

To configure your license server
NOTE Log in with Administrator rights when working with the LMTOOLS utility.
1 Click Start > Programs > Autodesk > Network License Manager > LMTOOLS
Utility.
2 In the LMTOOLS program, on the Service/License File tab, make sure the
Configure Using Services option is active.
3 Click the Config Services tab.
4 In the Service Name list, select the service name you want to use to
manage licenses.
By default, the service name is Flexlm Service 1. If FLEXnet® is managing
other software on your computer in addition to Autodesk, you can change
the service name to avoid confusion. For example, you can rename Flexlm
Service 1 to Autodesk Server1.
NOTE If you have more than one software vendor using FLEXnet® for license
management, the Service Name list contains more than one option. Make
sure that only one Autodesk service is listed.
5 In the Path to Lmgrd.exe File field, enter the path to the network license
tools daemon (lmgrd.exe), or click Browse to locate the file.

Configure a License Server | 79

By default, this daemon is installed in the C:\Program Files\Autodesk
Network License Manager folder.
NOTE If you install the Windows 32 server tools on a Windows 64 machine,
the path is C:\Program Files (x86)\Autodesk Network License
manager\lmgrd.exe.
6 In the Path to the License File box, enter the path to your license file, or
click Browse to locate the file.
This is the path to the license file you obtained from the Autodesk Register
Once Web page, or the location where you placed the license file if you
obtained it offline.
7 (Optional) In the Path to the Debug Log File box, enter a path to where
you want to create a debug log, or click Browse to locate an existing log
file.
The log file must have a .log file extension. For new log files, you must
enter the .log extension manually.
8 To run lmgrd.exe as a service, select Use Services.
9 To start lmgrd.exe automatically when the system starts, select Start Server
at Power Up.
10 Click Save Service to save the new configuration under the service name
you selected in step 4. Click Yes when prompted if you would like to save
the settings to the service.
11 Click the Start/Stop/Reread tab and do one of the following:
■

If a service has not yet been defined for Autodesk, click Start Server
to start the license server.

■

If a service for Autodesk is already defined and running, click ReRead
License File to refresh with any changes made to the license file or
Options file.

The license server starts running and is ready to respond to client requests.
12 (Optional) To confirm that the server is running, click the Server Status
tab and click Perform Status Enquiry.
If the license server is up, the window displays the following:
:license server UP(MASTER)

where  is the license server computer name. The text area
also lists the products and the number of logins you have.

80 | Chapter 8 Quick Start to Autodesk Network Licensing

13 Close the LMTOOLS utility.

Configure a License Server (Mac OS X)
You configure a license server so that you can manage the Maya licenses you
received using the Autodesk Register Once Web page. You configure the license
server using the LMTOOLS utility.
Before configuring your license server, ensure that:
■

You have installed the Network License Manager, which contains the
following files: lmgrd, adskflex, and lmutil. For Mac OS X, this installer also
includes important scripts that help you set up your license server. (See
Install the Network License Manager (Mac OS X) on page 75.)

■

You have received the network license file from Autodesk that contains
the product licenses; for example, productlicense.lic. (See Obtain a Network
License on page 77.)

To configure automatic start-up of your license server
1 Locate your network license file and rename it adsk_server.lic.
2 Copy adsk_server.lic to the following directory: /var/FlexLM/
NOTE Create this directory if it does not already exist.
3 Reboot your computer.
4 Use the Console to verify that lmgrd and adskflex start up successfully.

Configure a License Server (Linux)
You configure a license server so that you can manage the Maya licenses you
received using the Autodesk Register Once Web page. You configure the license
server using the LMTOOLS utility.
Before configuring your license server, ensure that:
■

You have installed the Network License Manager, which includes the
following files: lmgrd, adskflex, and lmutil. (See Install the Network License
Manager (Linux) on page 77.)

Configure a License Server (Mac OS X) | 81

■

You have received the network license file from Autodesk that contains
the product licenses; for example, license.lic. (See Obtain a Network License
on page 77.)

To configure your Linux license server
1 Verify that you have installed the Network License Manager files to the
following directory: /opt/flexnetserver.
2 Rename your license file to adsk_server.lic and copy it into the
/var/flexlm/ directory.
3 Open a terminal window in root mode.
4 Go to the directory /etc/.
5 Locate the rc.local file.
6 Edit the rc.local file and start lmgrd by entering the following commands
in the terminal window:
/bin/su  -c 'echo starting lmgrd> \
/opt/flexnetserver/boot.log'
/usr/bin/nohup /bin/su  -c 'umask 022; \
/opt/flexnetserver/lmgrd -c \
/var/flexlm/adsk_server.lic >> \
/opt/flexnetserver/boot.log '
/bin/su  -c 'echo sleep 5 >> \
/opt/flexnetserver/boot.log '
/bin/sleep 5
/bin/su  -c 'echo lmdiag >> \
/opt/flexnetserver/boot.log '
/bin/su  -c '/opt/flexnetserver/lmutil lmdiag -n -c \
/var/flexlm/adsk_server.lic >> \
/opt/flexnetserver/boot.log '
/bin/su  -c 'echo exiting >> \
/opt/flexnetserver/boot.log '

7 Save the rc.local file.
8 Reboot your machine and verify that the lmgrd and adskflex have started
by doing one of the following:
■

During the reboot, look for the message that the license server has
started.

82 | Chapter 8 Quick Start to Autodesk Network Licensing

■

Check the boot.log file created in /opt/flexnetserver to see if lmgrd
and adskflex have started.

Configure a License Server (Linux) | 83

84

Plan Your Network
Licensing

9

This section contains information that you need to know before you set up a network license
server. The section includes information about supported license server models, license
operation and availability, network license file definitions and parameters, license file examples,
license types and behaviors, and the license server heartbeat signal.

Plan Your License Server Configuration
You must decide which license server model to use for managing your Autodesk
product licenses on a server. Autodesk supports the following network license
server models:
■

Single license server model

■

Distributed license server model

■

Redundant license server model

Single License Server Model
In the single license server model, the Network License Manager is installed on
a single server, so license management and activity is restricted to this server.
A single license file represents the total number of licenses available on the
server.
Advantages of the Single License Server Model
■

Because all license management takes place on a single server, you have just
one point of administration and one point of failure.

85

■

Of the three license server models, this configuration requires the least
amount of maintenance.

Disadvantage of the Single License Server Model
■

If the single license server fails, the Autodesk product cannot run until the
server is back online.

Distributed License Server Model
In the distributed license server model, licenses are distributed across more
than one server. A unique license file is required for each server. To create a
distributed license server, you must run the Network License Manager on each
server that is part of the distributed server pool.
Advantages of the Distributed License Server Model
■

Servers can be distributed across a wide area network (WAN); they do not
need to exist on the same subnet.

■

If one server in the distributed server pool fails, the licenses on the
remaining servers are still available.

■

If you need to replace a server in the distributed server pool, you do not
need to rebuild the entire pool.

■

Server replacement is easier than in a redundant server pool, where you
must reactivate the entire pool.

Disadvantage of the Distributed License Server Model
■

If a server in the distributed server pool fails, the licenses on that server
are unavailable.

Redundant License Server Model
In the redundant license server model, you use three servers to authenticate
a single license file. One server acts as the master, while the other two provide
backup if the master server fails. With this configuration, licenses continue
to be monitored and issued as long as at least two servers are still functional.
The license file on all three servers is the same. You must install the Network
License Manager on each server.

86 | Chapter 9 Plan Your Network Licensing

In the redundant license server model, all servers must reside on the same
subnet and have consistent network communications. (Slow, erratic, or dial-up
connections are not supported.)
Advantage of the Redundant License Server Model
■

If one of the three servers fails, all licenses that are managed in the server
pool are still available.

Disadvantages of the Redundant License Server Model
■

If more than one server fails, no licenses are available.

■

All three servers must reside on the same subnet and have reliable network
communications. The redundant server pool does not provide network
fault tolerance.

■

If one of the three servers is replaced, the complete redundant server pool
must be rebuilt.

■

If your Autodesk product supports license borrowing and licenses are
borrowed from a redundant license server pool, you must restart the license
server after you stop the Network License Manager.

Learn About Your License
In this section, you learn about license operation and availability, the license
file, license types and behaviors, and the heartbeat signal.

License Operation and Availability
When you start an Autodesk product, the product determines the server from
which it should try to obtain a license. The product then requests a license
through the TCP/IP network protocol to the license server.
If the number of available licenses has not been exceeded on the license server,
the Network License Manager assigns a license to the workstation. A product
session then starts on the workstation, and the number of available licenses
on the license server is reduced by one.
Likewise, when you exit a product, the Network License Manager frees a license
for another user. If you run multiple sessions of an Autodesk product on an
individual workstation, only one license is used. When the last session is
closed, the license is freed.

Learn About Your License | 87

The following three processes manage the distribution and availability of
licenses:
■

License manager daemon (lmgrd.exe). Handles the original contact with
the application, and then passes the connection to the vendor daemon.
The lmgrd.exe daemon is used to communicate with the vendor daemon
only; lmgrd.exe does not authenticate or dispense licenses, but rather passes
user requests to the vendor daemon. By using this approach, a single
lmgrd.exe daemon can be used by multiple software vendors to provide
license authentication. The lmgrd.exe daemon starts and restarts the vendor
daemons as needed.

■

Autodesk vendor daemon (adskflex.exe). Tracks the licenses that are checked
out and the workstations that are using them. Each software vendor has
a unique vendor daemon to manage vendor-specific licensing. As its name
implies, the adskflex.exe vendor daemon is specific to Autodesk products.

NOTE If the adskflex.exe vendor daemon terminates for any reason, all users lose
their licenses until lmgrd.exe restarts the vendor daemon or the problem causing
the termination is resolved.
■

License file. A text file that has vendor-specific license information.

License Files
The network license file you receive from Autodesk contains licensing
information required for a network installation. You obtain license file data
when you register your Autodesk product. For information on receiving your
license file, see Obtain a Network License on page 77.
The license file contains information about network server nodes and vendor
daemons. It also contains an encrypted digital signature that is created when
Autodesk generates the file.
The license file is located in a network location that you specify when you
save the license file from the RegisterOnce Web page, or using the license
information that Autodesk emails to you. The location must be accessible to
every user who runs the product from a network installation.

88 | Chapter 9 Plan Your Network Licensing

The following table defines each license file parameter.
Definitions of license file parameters
Line

Parameter

Definition

Example

SERVER

Host Name

Host name of the server where the
Network License Manager resides

LABSERVER

Host ID

Ethernet address of the server where
the Network License Manager resides

03D054C0149B

USE_SERVER

[None]

VENDOR

Vendor Daemon

Name of the server-side Autodesk
vendor daemon

adskflex.exe

Port Number

Network port number reserved and
assigned for use only by Autodesk
products running the Autodesk
vendor daemon

port=2080

Name

Name of feature code group

SERIES_1

Version

Internal version number reference

1.000

COMPONENTS

List of feature codes supported in the
package

COMPONENTS=
"526000REVIT_9_OF\
51200ACD_2007_OF\
513001INVBUN_11_OF"

PACKAGE

OPTIONS

INCREMENT

OPTIONS=SUITE

SUPERSEDE

Replacement for any existing Increment line of the same feature code
from any license files on the same license server that have a date earlier
than the defined Issue Date

SUPERSEDE

SIGN

Encrypted signature used to authenticate the attributes of the license file

SIGN=0 SIGN2=0

Feature Code

Product supported by the license file

51200ACD_2007_0F

License Files | 89

Definitions of license file parameters
Line

Parameter

Definition

Example

Expiration Date

Amount of time the licenses are
available

permanent

Number of Licenses

Number of licenses supported by the
license file

25

VENDOR_STRING

License usage type and license behavior of the product that is supported
by the license file

COMMERCIAL

BORROW

Definition of the license borrowing
period for the licenses defined under
the same increment line.
In this example, the maximum period that licenses can be borrowed is
4320 hours (180 days), unless otherwise noted (for example, BORROW=2880 means that licenses can
be borrowed for a maximum of
2880 hours, or 120 days).
License borrowing is disabled when
this parameter is absent in the license file.

BORROW=4320

DUP_GROUP

Definition of multiple license requests when the same user and same
host share the same license

DUP_GROUP=UH

ISSUED

Date that the license file was generated by Autodesk

15-jul-2006

Serial Number

Serial number of the Autodesk
product

123-12345678

SIGN

Encrypted signature used to authenticate the attributes of the license file

SIGN=6E88EFA8D44C

90 | Chapter 9 Plan Your Network Licensing

License File Examples
License file examples are provided in this document to help you understand
how the license files work for your particular network setup. Autodesk provides
a standard license file for individual products and a license file with additional
parameters for products that are sold both individually and as part of a product
set.
■

Standard License File. If you purchase one or more individual products
that are not offered as part of a suite of products, you receive a standard
license file.

■

Standard License File with Additional Parameters. If you purchase Autodesk
products that are included in a product set and are also sold as an individual
product, you receive a standard license file with additional parameters
included in the license file. The additional parameters define the sequence
for license usage so that the individual product license is used before the
license for the product set.

Autodesk license file examples include a license file not specific to a product,
completed license files for single, distributed, and redundant server models,
a combined product version license file, and an example of additional
parameters added to a standard license file.

Example of a License File Not Specific to a Product
Here is an example of the contents of a license file and the parameters
associated with each line:
SERVER ServerName HostID
USE_SERVER
VENDOR adskflex port=portnumber
INCREMENT feature_code Adskflex Version ExpDate NumberofLicenses
\
VENDOR_STRING=UsageType:Behavior BORROW=4320 SUPERSEDE \
DUP_GROUP=DupGrp ISSUED=IssueDate SN=SerialNumber SIGN= \

License File Examples | 91

Example of a License File for a Single or Distributed
Server
Here is an example of a completed license file for a single or distributed license
server model:
SERVER XXHP0528 0019bbd68993
USE_SERVER
VENDOR adskflex port=2080
INCREMENT 57600ACD_2009_0F adskflex 1.000 permanent 5 \
VENDOR_STRING=commercial:permanent BORROW=4320 SUPERSEDE \
DUP_GROUP=UH ISSUED=09-Jan-2008 SN=123-12345678 SIGN="1393 \
E368 816E D417 C1CD 7DBD 7B90 1354 D6F0 48FE EBB8 9C84 C3AF \
7D79 BEE1 0181 0655 76FF 996C B707 14B5 D4DE A3FE 0B2D 2D36 \
057C A579 7866 26BF 44E2" SIGN2="1280 943B 53A7 9B93 E00B D967
\
D821 BD37 BE6D B78A F074 B223 88AA 242C DD0A 1292 D56F 4108 \
62CD FA35 E365 0736 A011 7833 8B35 7BFF DAD8 34A8 452F 2EB4"

Example of a License File for a Redundant Server
Here is an example of a completed license file for a redundant license server
model:
SERVER CCN12378042 001cc4874b03 27005
SERVER XXHP0528 0019bbd68993 27005
SERVER CCN12378043 001cc4874b10 27005
USE_SERVER
VENDOR adskflex port=2080
INCREMENT 57600ACD_2009_0F adskflex 1.000 permanent 5 \
VENDOR_STRING=commercial:permanent BORROW=4320 SUPERSEDE \
DUP_GROUP=UH ISSUED=10-Jan-2008 SN=123-12345678 SIGN="11C4 \
CA79 07FC 7AD0 409A 6E04 6E98 D76C 197C 0416 076C B211 1CDD \
D0AB 698B 16BF 7A0E D4F8 1CFE 2985 644F 64CD CECE 0DDB 5951 \
3262 7C31 13A8 F08F 55B2" SIGN2="19A6 FDA3 2ED5 5301 8675 7B81
\
1B0E 451B 19F1 1A99 C8E9 CBA6 8CB3 6AC3 8B38 1519 13F2 2373 \
82AE 55E5 1A25 4952 4458 F3A2 6F28 D25D 1DC0 E066 209B 0953"

NOTE The redundant server model requires the addition of a port number (the
default is 27005) for each server.

92 | Chapter 9 Plan Your Network Licensing

Example of a License File for Combined Autodesk
Product Versions
You can combine a license file for different releases of the same Autodesk
product or for different Autodesk products, and run all products from one
license server. For example, you can combine a license file for AutoCAD 2009
®
with license files for Maya 2009 and AutoCAD Map.
Here is an example of the contents of a combined license file for AutoCAD 2008
and AutoCAD 2009:
SERVER XXHP0528 0019bbd68993
USE_SERVER
VENDOR adskflex port=2080
INCREMENT 57600ACD_2009_0F adskflex 1.000 permanent 5 \
VENDOR_STRING=commercial:permanent BORROW=4320 SUPERSEDE \
DUP_GROUP=UH ISSUED=09-Jan-2008 SN=123-12345678 SIGN="1393 \
E368 816E D417 C1CD 7DBD 7B90 1354 D6F0 48FE EBB8 9C84 C3AF \
7D79 BEE1 0181 0655 76FF 996C B707 14B5 D4DE A3FE 0B2D 2D36 \
057C A579 7866 26BF 44E2" SIGN2="1280 943B 53A7 9B93 E00B D967
\
D821 BD37 BE6D B78A F074 B223 88AA 242C DD0A 1292 D56F 4108 \
62CD FA35 E365 0736 A011 7833 8B35 7BFF DAD8 34A8 452F 2EB4"
INCREMENT 54600ACD_2008_0F adskflex 1.000 permanent 3 \
VENDOR_STRING=commercial:permanent BORROW=4320 SUPERSEDE \
DUP_GROUP=UH ISSUED=09-Jan-2008 SN=123-12345678 SIGN="1E6E \
4B61 5712 4766 92A0 6782 9EF4 3F47 56A1 1F38 6DE8 C0C7 90AC \
7289 152E 0EA2 CC0D 3F10 577A 0489 CEB6 10D5 FBCC B552 0C9D \
5966 91A6 59F0 2788 FACE" SIGN2="1DDF 3B9D 3392 71D5 AB08 7E05
\
8497 111E 092F 0E54 8DC2 2BED 17C2 2CC1 981B 0EC2 BC15 8F00 \
C79A ABFD 2136 BABA 2EDF E941 EA53 32C6 597F F805 5A8A 599A"

Example of Additional Parameters in a License File
For Autodesk products that are included in a product set and are also sold as
an individual product, licenses are allocated based on a sequence of priorities
defined in the license file. For those products, information similar to the
following example appears in a license file:

License File Examples | 93

SERVER Server1 1a34567c90d2
USE_SERVER
VENDOR adskflex port=2080
INCREMENT 54600ACD_2008_0F adskflex 1.000 permanent 5 \
VENDOR_STRING=commercial:permanent BORROW=4320 SUPERSEDE \
DUP_GROUP=UH ISSUED=09-Jan-2007 SN=123-12345678 SIGN="0247 \
45D6 87C4 27A5 7F9E F24A ED3D 61E4 6B3B CC5C AD77 B865 9EA8 \
3D62 0792 0F67 19E7 57E7 FAFA A48B D582 335A EC16 1FE5 B70D \
76AB 6488 61CC DE5E F5B7" SIGN2="09FD 0850 7CF1 F447 9F05 9FA3
\
2A0A 38D6 83FC 1746 F3F5 5A72 6250 E002 DE0B 0E6E F88C AC95 \
136F 87F2 A945 E4C4 A97F 44B5 74EE 83F3 3F3E 1579 B981 8994"

Package License File Examples
Autodesk offers a package license file option, which allows you use of a set of
products that are packaged and sold together. The package license file contains
a set number of licenses for four different versions of your software. Running
an instance of any one of the versions uses one license in the package. Packaged
license files support prior versioning for subscription users. Package license
files operate under the following guidelines:
■

Package license files come with the current version of the software and
three previous versions of the same product.

■

License files may be combined with license files for different products. For
more information about combining license files, see Example of a License
File for Combined Autodesk Product Versions on page 93.

■

Package license files cannot be combined with non-package license files
for product versions contained in the package. For example, you cannot
combine a Autodesk Product 2009 package license file with a regular license
file for Autodesk Product 2008, 2007, or 2006.

■

Both the PACKAGE and INCREMENT sections of the license are required
for licensing to work properly. When you combine license files, be sure to
include both of these sections.

■

License borrowing, option files, and licensing cascading work the same
for package licenses as they do for regular license files.

■

A new license file will supersede an older license file.

94 | Chapter 9 Plan Your Network Licensing

The following sections provide package license file examples for single,
distributed, and redundant license servers, and combined Autodesk product
versions.

Example of a Package License File for a Single or
Distributed Server
Here is an example of a completed license file for a single or distributed license
server model:
SERVER Server1 1a34567c90d2
USE_SERVER
VENDOR adskflex port=2080
PACKAGE SERIES_1 adskflex 1.000 COMPONENTS="54700REVIT_2009_0F \
54600ACD_2009_0F 51300INVBUN_11_0F" OPTIONS=SUITE SUPERSEDE \
ISSUED=09-Jan-2008 SIGN="1707 9EAC CBCB 2405 692E 4A89 \
AA26 30CC 2AC2 D6B3 A61B AB5E 492E 3EBD 0B48 4E75 193A DA82" \
FC45 C009 E360 944A 14BA E99C 9B24 5A1B 4A44 083A BE5F 3827 \
SIGN2="004A FC90 AB47 3F6B 59BC 0E6D 6681 6971 A76A BA52 98E2
\
5671 26B3 0E78 791B 109F 0591 7DC3 F09F 4D8D 4FB7 E341 4A03 \
CD68 1D77 27F8 8555 9CF7 DEDD 9380"
INCREMENT SERIES_1 adskflex 1.000 permanent 100 \
VENDOR_STRING=commercial:permanent BORROW=4320 DUP_GROUP=UH \
SUITE_DUP_GROUP=UHV SN=123-12345678 SIGN="1707 9EAC CBCB \
692E 4A89 FC45 C009 E360 944A 14BA E99C 9B24 5A1B 4A44 BE5F \
3827 AA26 30CC 2AC2 D6B3 A61B AB5E 492E 3EBD 0B48 DA82" \
SIGN2="004A FC90 AB47 3F6B 59BC 0E6D 6681 6971 A76A BA52 \
5671 26B3 0E78 791B 109F 0591 7DC3 F09F 4D8D 4FB7 E341 4A03 \
CD68 1D77 27F8 8555 9CF7 DEDD 9380"

Example of a Package License File for a Redundant
Server
Here is an example of a completed license file for a redundant license server
model:

Package License File Examples | 95

SERVER 1a34567c90d2 27005
SERVER 2a34567c90d2 27005
SERVER 3a34567c90d2 27005
USE_SERVER
VENDOR adskflex port=2080
PACKAGE 64300ACD_F adskflex 1.000 COMPONENTS="57600ACD_2009_0F \
54600ACD_2008_0F 51200ACD_2007_0F 48800ACD_2006_0F" \
OPTIONS=SUITE SUPERSEDE ISSUED=27-May-2008 SIGN="1092 05D8 \
A206 276B 2C84 EFAD ACA5 C54B 68A4 653E C61F 31DE C8CE B532 \
CFBB 0006 5388 347B FDD6 A3F4 B361 7FD4 CDE4 4AAC 0D11 B0EF \
4B44 BFD6 3426 97DD" SIGN2="0670 B01A D060 0069 FF25 F1CD D06B
\
314E E7C9 3552 5FFA 4AC7 28A7 C897 F56A 19BB FB1C 754E 6704 \
DEEA AC4E F859 2E9B 64B6 0DD0 9CCE 9556 269F EAC0 2326"
INCREMENT 64300ACD_F adskflex 1.000 permanent 50 \
VENDOR_STRING=commercial:permanent BORROW=4320 SUPERSEDE \
DUP_GROUP=UH SUITE_DUP_GROUP=UHV ISSUED=27-May-2008 \
SN=399-99999999 SIGN="1B5B 8D70 4CAD 32E5 9CA2 82E0 5C47 291C
\
35AB 9B9C 5B3E 5067 F61B 4139 1B32 0716 1FD3 5105 A991 B78E \
9D1E 63AB BC23 0D1E B70C 2A05 E1C1 F605 ABB1 2EA8" SIGN2="01D6
\
31F5 2951 4500 E5C8 058F 7490 9789 9EF4 CBED DA27 5F06 6780 \
9033 2018 0C3B E1E0 3580 E60E C2BB B4AB 8D6A 4245 3059 8CA6 \
2EFE DFAE 027F 2ABE 3F2B"

Example of a Package License File for Combined
Autodesk Product Versions
Here is an example of a completed license file for combined Autodesk product
versions:

96 | Chapter 9 Plan Your Network Licensing

SERVER servername 123456789111
USE_SERVER
VENDOR adskflex port=2080
PACKAGE 64300ACD_F adskflex 1.000 COMPONENTS="57600ACD_2009_0F \
54600ACD_2008_0F 51200ACD_2007_0F 48800ACD_2006_0F" \
OPTIONS=SUITE SUPERSEDE ISSUED=25-Jun-2008 SIGN="03EF DE18 \
8046 0124 4EA4 6953 F82D 3169 7C24 D0DE E58E 8168 FFA3 D891 \
B43B 08D8 7E7F C6ED CBCC FE2A BB0A 4566 C2AE F1C1 D373 8348 \
E6E3 884A E398 1C78" SIGN2="07AC D696 8844 D19F AB00 8B75 53A3
\
2F76 91DF AED0 3231 1506 0E6B ADC6 C3B8 1797 93B5 9756 8C0F \
8811 56E6 B2BA 0523 FE2E 82B7 1628 076F 173B F37C 7240"
INCREMENT 64300ACD_F adskflex 1.000 permanent 2 \
VENDOR_STRING=commercial:permanent BORROW=4320 SUPERSEDE \
DUP_GROUP=UH SUITE_DUP_GROUP=UHV ISSUED=25-Jun-2008 \
SN=399-99999999 SIGN="1CCB E88D B819 8604 06FA 9AEE 42F1 CBEA
\
37B9 3CFA A0A8 697F 9CB1 8354 6256 05ED 69D4 D2FF D512 6A2E \
D5DD B722 EF5B 3172 BA95 4625 F8D3 DD24 BB39 6A58" SIGN2="0DFF
\
FA6F C378 20E0 2622 BE52 B434 F99F 2681 2B93 64F2 CE0C 7F4A \
7024 B3D1 051A 6920 72BD DE35 8920 E6A1 C8D6 AF23 7BE7 CC91 \
6916 70B1 9E80 AB07 1644"
PACKAGE 64800INVPRO_F adskflex 1.000 \
COMPONENTS="59600INVPRO_2009_0F \
55300INVPRO_2008_0F 51400INVPRO_11_0F 49000INVPRO_10_0F" \
OPTIONS=SUITE SUPERSEDE ISSUED=25-Jun-2008 SIGN="1306 5990 \
F8A1 56FB 1D8A 9DA7 D6AE 8E9E F6EC 2862 367A 36E2 C5FB E6E1 \
4AAA 0128 8C2D 95FD 09B2 ABA1 6F98 A0A3 70DE 3220 6835 7E51 \
3849 9D81 8BDC 9DC1" SIGN2="0021 AA08 F2E7 8AEB 5345 341A 7E42
\
3001 B8C5 DFC2 6EB8 87C5 C04A AE43 A10F 1DA1 EF8A F0FA 10F5 \
AC81 1E22 789F A18D 650F 6BBB 563A BDA5 DD1C 82EC 27F6"
INCREMENT 64800INVPRO_F adskflex 1.000 permanent 2 \
VENDOR_STRING=commercial:permanent BORROW=4320 SUPERSEDE \
DUP_GROUP=UH SUITE_DUP_GROUP=UHV ISSUED=25-Jun-2008 \
SN=399-99999966 SIGN="0BE4 51F4 570C DC48 5E66 F952 629E EDF0
\
019C 6FF7 0509 1FF0 D4FB 3B16 1981 073F 31EC A241 8CB3 8782 \
E655 00C6 E097 D5EF B0D8 67D3 199D 699D 2E09 B16F" SIGN2="1254
\
3E37 0CE4 F42D B7CD 858C 92FC A963 5274 770F 9354 FE29 E117 \
205D C632 0C4E AEC0 7501 9D9E FFEB D84D F154 16A1 E120 339A \

Package License File Examples | 97

FDBF 3F07 4477 B8B3 5DA4"

License Types and Behaviors
Autodesk supports dynamic product usage and license behaviors. This means
that you can purchase a specific type of behavior with a specific license and
change that license at a later date without having to uninstall and reinstall
the Autodesk product.
License types include the following:
■

Commercial. A license for a product that was purchased commercially.

■

Not for Resale. A license for a product that is not sold commercially. Not
for Resale products are for evaluation or demonstration purposes only and
may not be used for commercial or production use.

■

Educational (EDU)/Institution. A license designed specifically for
educational institutions.

■

Student Portfolio. A license for students who are using an Autodesk product
as part of their curriculum.

License behaviors are as follows:
■

Permanent. Enables permanent use of an Autodesk product.

■

Term Extendable. Enables access to an Autodesk product for a limited time.
The term can be extended at any time.

■

Term Non-Extendable. Enables an Autodesk product for a limited time.
The term cannot be extended.

Heartbeat Signal
When an Autodesk product is running, it communicates with the license
server at regular intervals using a communication method known as the
“heartbeat” signal. If the heartbeat signal is lost, the server tries to reconnect.
If the server cannot reconnect, the user receives a license error.
If the product stops working because it has lost a connection to the server,
you must shut down the product, and then restart it. If the problem causing
the original loss of the heartbeat signal is resolved and there are available
licenses on the server, the program can be restarted.

98 | Chapter 9 Plan Your Network Licensing

Autodesk Network
Licensing Tools

10

Autodesk network licensing tools for Maya include the Network License Manager, the FLEXnet
configuration tools, and SAMreport-Lite.

Network License Manager
The Network License Manager is used to configure and manage license servers.
It includes the lmgrd, adskflex, and lmutil tools that you need to set up your license
server. See the following topics for more information:
■

Install the Network License Manager on page 74

■

Configure a License Server on page 79

System Requirements for the Network License Manager
Make sure that your network license server meets the minimum recommended
requirements. See the following table for hardware and software requirements.

99

NOTE Not all products support all operating systems. See your product’s Network
Administrator’s Guide for supported operating systems.
Hardware and software requirements for the network license server
Hardware/software

Requirement

Notes

Operating system

Windows Vista® 32-bit SP1
Windows Vista 64-bit SP1

The Network License Manager
supports Ethernet network configurations only.
*If you use a Windows 2000
Server, you must manually install
the Network License Manager
located in your product’s install
folder: CDROM1\x86\support\NLM\en-US\NLM.msi.

Windows® XP 32-bit SP3
Windows XP 64-bit SP2
Windows 2003 R2 Server Edition
Windows 2003 Server Edition
Windows 2000 Server Edition*
Linux® 32-bit Red Hat® Enterprise Linux
4.0 and 5.0 WS (U4)
Linux 64-bit Red Hat® Enterprise Linux
5.0 WS (U4)
Apple® Mac® OS X Leopard 10.5.3 and
later
Computer/processor

Pentium® III or higher
450 Mhz (minimum)
Intel Mac

Network interface card

Compatible with existing Ethernet network infrastructure

The Network License Manager
supports multiple network interface cards, but at least one must
be an Ethernet card.

Communication protocol

TCP/IP

The Network License Manager
uses TCP packet types.

FLEXnet Configuration Tools
The License Server Tools use FLEXnet license management technology from
Acresso Software. FLEXnet provides administrative tools that help to simplify
management of network licenses. You can use FLEXnet tools to monitor
network license status, reset licenses lost to a system failure, troubleshoot
license servers, and update existing license files on the fly.

100 | Chapter 10 Autodesk Network Licensing Tools

For specific information about using FLEXnet configuration tools, you can
find the LicenseAdministration.pdf document in the following directory:
■

(Windows) C:\Program Files\Autodesk Network License
Manager\Docs\FlexUser\LicenseAdministration.pdf

■

(Mac OS X) /usr/local/flexnetserver/LicenseAdministration.pdf

■

(Linux) /opt/flexnetserver/LicenseAdministration.pdf

Utilities for License Server Management
FLEXnet provides two utilities for managing the license server. These tools
are located in the C:\Program Files\Autodesk Network License Manager folder.
®

lmtools.exe Provides a Microsoft Windows graphical user interface for
managing the license server.
lmutil.exe Provides a set of command line options for managing the license
server.
You can use lmtools.exe or lmutil.exe to perform the following server
management tasks:
■

Start, stop, and restart the server.

■

Configure, update, and reread the license file.

■

Diagnose system or license problems.

■

View server status, including active license status.

Utilities for License Server Management (Mac OS X and Linux)
On Mac OS X and Linux, you can find the FLEXnet utilities in the following
directory:
■

(Mac OS X) /usr/local/flexnetserver/

■

(Linux) /opt/flexnetserver

Utilities for License Server Management | 101

The Options File
Another component of FLEXnet is the Options file. You create this file to set
specific configuration options. For information about creating and using an
options file, see Set Up and Use an Options File on page 112.
Use the Options file to set parameters for the following server-related features:
Report log file A compressed, encrypted file is created that generates accurate
usage reports on license activity for use by SAMreport-Lite. For more
information about SAMreport-Lite, see the SAMreport-Lite User's Guide, which
you can access on the Documentation tab of the menu browser.
License borrowing If your Autodesk product supports the license borrowing
feature, you can allow users to borrow an Autodesk product license from a
network license server so that they can use the product without being
connected to the license server. A license can be borrowed for a limited time.
License timeout With license timeout, you can set a timeout period on your
license server for one Autodesk product at a time. When set, license timeout
returns a license to the license server when a connection with the workstation
is lost, or if a license is checked out but the Autodesk product is idle on a
workstation for longer than the timeout period you define.
License timeoutall With license timeoutall, you can set a timeout period on
your license server that applies to all Autodesk products installed on your
computer. When set, license timeout returns a license to the license server
when a connection with the workstation is lost, or if a license is checked out
but the Autodesk product is idle on a workstation for longer than the timeout
period you define.
For more information about configuration options, see Set Up and Use an
Options File on page 112.
For specific information about using FLEXnet configuration tools, see the
FLEXnet documentation by navigating to C:\Program Files\Autodesk Network
License Manager\Docs\FlexUser\LicenseAdministration.pdf.

SAMreport-Lite License Reporting Tool
While not part of the network installation, a version of SAMreport called
SAMreport-Lite is available to help you track network license usage. With
SAMreport-Lite technology from Acresso Software, you can monitor client
usage for Autodesk network licensed products.

102 | Chapter 10 Autodesk Network Licensing Tools

SAMreport-Lite generates usage reports in various output formats including
HTML, text, and Report Interchange Format. For more information about the
SAMreport-Lite features and for instructions on installing SAMreport-Lite, see
the SAMreport-Lite User's Guide.
NOTE You can install SAMreport-Lite and access the SAMreport-Lite User's Guide
from the Autodesk product menu browser.
For additional information about SAMreport-Lite, and for updates and fixes
for this feature, visit the Autodesk website at:
www.autodesk.com/samreportlite

SAMreport-Lite License Reporting Tool | 103

104

Network Licensing Tasks

11

This chapter includes information on updating FLEXnet, and on installing and configuring
the Autodesk Network License Manager on a network.

Update FLEXnet from a Previous Version
This release of Autodesk products and later require FLEXnet version 11.5 or
later. If you are currently using a version of FLEXnet that is earlier than 11.5,
you need to upgrade to version 11.5 or later.
NOTE If the server where you plan to install the Autodesk Network License Manager
has FLEXnet installed for another product, make sure that the version of lmgrd.exe
is the most current version.
To determine what version of FLEXnet is installed, you need to verify the version
of the following files:
Windows
■

lmgrd.exe

■

lmtools.exe

■

lmutil.exe

■

adskflex.exe

Mac OS X or Linux
■

lmgrd

■

lmutil

105

■

adskflex

To verify the version of lmutil.exe, lmtools.exe, or adskflex.exe (Windows)
You should be logged in with Administrator rights when working with the
LMTOOLS utility.
1 Do one of the following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ Network
License Manager ➤ LMTOOLS.

■

(Windows Vista) Double-click the LMTOOLS icon on the desktop.

2 In lmtools.exe, click the Utility tab.
3 On the Utility tab, enter the location of the file, or click the Browse button
to locate the file and click Open. The file location should look something
like this:
C:\Program Files\Autodesk Network License Manager\lmutil.exe
4 On the Utility tab, click Find Version.
The version number of the file you selected is displayed. If necessary, use
the following procedure to update your version of FLEXnet.

To verify the version of lmutil, lmgrd, or adskflex (Mac OS X or Linux)
You should be logged in with the same user ID you used when installing the
FLEXnet files, for example, /Users//adsknlm (Mac OS X) or
/home//adsknlm (Linux).
Enter the following commands in the terminal window/prompt:
./lmutil -v
./lmgrd -v
./adskflex -v

The output of each command will look similar to this example:
Copyright © 1989-2007 Macrovision Europe Ltd. And/or Macrovision
Corporation. All Rights reserved.
lmutil v11.5.0.0 build 56285 i86_mac10

To update FLEXnet (Windows)
You should be logged in with Administrator rights when working with the
LMTOOLS utility.

106 | Chapter 11 Network Licensing Tasks

1 Back up your license files.
2 Do one of the following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ Network
License Manager ➤ LMTOOLS.

■

(Windows Vista) Double-click the LMTOOLS icon on the desktop.

3 In the LMTOOLS program, click the Start/Stop/Reread tab.
4 On the Start/Stop/Reread tab, click Stop Server.
5 Close lmtools.exe.
6 Note the location where the Network License Manager is installed and
then uninstall the Network License Manager. For details about uninstalling
the Network License Manager, see Uninstall the Network License Manager.
7 Install the Network License Manager. For details about installing the
Network License Manager to the same location as the previous version,
see Install the Autodesk Network License Manager.
8 Do one of the following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ Network
License Manager ➤ LMTOOLS.

■

(Windows Vista) Double-click the LMTOOLS icon on the desktop.

9 In the LMTOOLS program, click the Start/Stop/Reread tab.
10 On the Start/Stop/Reread tab, click Start Server.
11 Close lmtools.exe.

To update FLEXnet (Mac OS X)
You should be logged in with the same user ID you used when installing the
FLEXnet files, for example, /Users//adsknlm. The logged in user ID
should be in the sudoers list to execute some of the following commands.
1 Back up your license files.
2 Stop the Autodesk Network License Manager service by entering the
following in Terminal:
sudo /sbin/SystemStarter stop adsknlm

Update FLEXnet from a Previous Version | 107

3 Note the location where the Network License Manager is installed and
then uninstall the Network License Manager by entering the standard
Mac OS X commands, for example, rm.
4 Install the Network License Manager. Copy the new version of the
FLEXnet network license manager files (lmgrd, adskflex, and lmutil) to
the location recommended when you configured your license server, for
example, /Users//adsknlm.
5 Start the Autodesk Network License Manager service by entering the
following in Terminal:
sudo /sbin/SystemStarter start adsknlm

NOTE Version 11.5 of the FLEXnet license manager that ships with Autodesk
products is backwards compatible and will administer licenses for the Autodesk
2008-, 2007-, 2006-, 2005-, 2004-, and 2002-based products.

To update FLEXnet (Linux)
You should be logged in with the same user ID you used when installing the
FLEXnet files, for example, /home//adsknlm. The logged in user ID
should be in the sudoers list to execute some of the following commands.
1 Back up your license files.
2 Stop the Autodesk Network License Manager service by entering the
following in Terminal:
./lmutil lmdown -q -force

3 Note the location where the Network License Manager is installed and
then uninstall the Network License Manager by entering the standard
Linux commands, for example, rm.
4 Install the Network License Manager. Copy the new version of the
FLEXnet network license manager files (lmgrd, adskflex, and lmutil) to
the location recommended when you configured your license server, for
example, /home//adsknlm.
5 Start the Autodesk Network License Manager service by entering the
following in Terminal:
./lmgrd -c acad.lic -l debug.log

NOTE Replace acad.lic and debug.log with your license file name and log
file name.

108 | Chapter 11 Network Licensing Tasks

NOTE Version 11.5 of the FLEXnet license manager that ships with Autodesk
products is backwards compatible and will administer licenses for the Autodesk
2008-, 2007-, 2006-, 2005-, 2004-, and 2002-based products.

Obtain the Server Host Name and Host ID Manually
If you are unable to use the Network License Activation utility to obtain your
server host name and host ID, you can obtain this information manually.
Autodesk uses the server host name, host ID, and product serial number to
generate a license file.
To obtain the information manually, you can use the Windows command
prompt or you can run the lmtools.exe utility. If you use lmtools.exe, do not
run it on a remote workstation.

To obtain the host name and ID using the Windows command prompt
1 Do one of the following:
■

(Windows XP) Click Start ➤ Programs ➤ Accessories ➤ Command
Prompt.

■

(Windows Vista) Click Start ➤ All Programs ➤ Accessories ➤
Command Prompt.

2 At the Windows command prompt, enter the following command, and
then press ENTER:
ipconfig /all
3 Locate the Host Name line, and write down the host name.
4 Locate the Physical Address line. Write down the physical address without
the dashes. This is your twelve-character host ID.
NOTE If your server has more than one network adapter, select the one that
corresponds to a physical network adapter. To determine which adapters are
physical: in the Windows command prompt, enter ipconfig /all, and then
view the Description field above each physical address. If there is more than
one physical network adapter, it does not matter which one you use. Devices
such as VPN adapters, PPP adapters, and modems are not valid.
5 Close the Windows command prompt.

Obtain the Server Host Name and Host ID Manually | 109

To obtain the host name and ID using lmtools.exe
You should be logged in with Administrator rights when working with the
LMTOOLS utility.
1 Do one of the following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ Network
License Manager ➤ LMTOOLS.

■

(Windows Vista) Double-click the LMTOOLS icon on the desktop.

2 In the LMTOOLS program, click the Systems Settings tab.
3 On the Systems Settings tab, locate the Computer/Hostname box. Copy
the host name and paste the information into a text editor.
4 Locate the Ethernet Address box. The Ethernet address is the host ID. It
consists of twelve characters. Write down the information. If your Ethernet
address is more than twelve characters, write down the first twelve
characters only.
NOTE If your server has more than one Ethernet adapter, select one that
corresponds to a physical network adapter.
5 Close lmtools.exe.

To obtain the host name and ID using the Mac OS X or Linux terminal window
1 Launch a Terminal window.
2 Go to the directory where lmutil is installed.
3 Retrieve the host name by entering the following in Terminal:
./lmutil lmhostid -hostname

The host name is displayed.
4 Retrieve the host ID by entering the following in Terminal:
./lmutil lmhostid

The twelve-character host ID is displayed.
5 Close the Terminal Window.

110 | Chapter 11 Network Licensing Tasks

Stop and Restart the License Server
Before you can perform any system maintenance on your license server, you
must stop the license server. When you have completed maintenance, you
can restart the license server.

To stop the license server (Windows)
You should be logged in with Administrator rights when working with the
LMTOOLS utility.
1 Do one of the following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ Network
License Manager ➤ LMTOOLS.

■

(Windows Vista) Double-click the LMTOOLS icon on the desktop.

2 In the LMTOOLS program, on the Service/License File tab, select the
Configure Using Services option.
3 Select the service name for the license server you want to start manually.
4 Click the Start/Stop/Reread tab.
5 On the Start/Stop/Reread tab, click Stop Server.
6 Close lmtools.exe.

To restart the license server (Windows)
You should be logged in with Administrator rights when working with the
LMTOOLS utility.
1 Do one of the following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ Network
License Manager ➤ LMTOOLS.

■

(Windows Vista) Double-click the LMTOOLS icon on the desktop.

2 In the LMTOOLS program, on the Service/License File tab, select the
Configure Using Services option.
3 Select the service name for the license server you want to start manually.
4 Click the Start/Stop/Reread tab.
5 On the Start/Stop/Reread tab, click Start Server to restart the license server.

Stop and Restart the License Server | 111

To stop the license server (Mac OS X)
Enter the following in Terminal:
sudo /sbin/SystemStarter stop adsknlm

To restart the license server (Mac OS X)
Enter the following in Terminal:
sudo /sbin/SystemStarter restart adsknlm

To stop the license server (Linux)
Enter the following in Terminal:
./lmutil lmdown -q -force

To restart the license server (Linux)
Enter the following in Terminal:
./lmgrd -c acad.lic -l debug.log

NOTE Replace acad.lic with your license file name and debug.log with your log
file name.

Set Up and Use an Options File
With an Options file, you set configuration options for managing licenses on
each license server that you set up. An Options file sets parameters that the
license file reads and the lmgrd program executes.
If you want to have the same license behavior on some or all of your license
servers, you must save the same Options file to each of those license servers.
If you want to specify different license behavior on different license servers,
you must create an Options file for each license behavior. You must save each
Options file to the server where you want specific license behavior.
NOTE For Options file changes to take effect on a license server, you must save
the Options file, and then use lmtools.exe to reread the license file.
With an Options file, you can do the following:
■

Create a Report Log on page 114

■

Configure License Borrowing on page 114

112 | Chapter 11 Network Licensing Tasks

■

Set Up License Timeout on page 115

Here is an example of the contents of an Options file:
REPORTLOG=c:\test\report.rl
BORROW_LOWWATER Autodesk_f1 3
TIMEOUT Autodesk_f1 7200

You can also set up advanced license parameters, such as reserving a license,
restricting license usage, or defining groups of users. To learn more about
setting advanced Options file parameters, see the FLEXnet documentation in
the C:\Program Files\Autodesk Network License Manager\docs\FlexUser folder.

To create an Options file
You should be logged in with Administrator rights when working with the
LMTOOLS utility.
1 Open a text editor, enter the parameters you want, and then save the
document as a file named adskflex.opt to the same location where you
saved the license file.
NOTE Make sure you save the file with the extension .opt. The default
extension .txt is not recognized by the Network License Manager.
2 Do one of the following:
■

(Windows XP) Click Start ➤ Programs ➤ Autodesk ➤ Network
License Manager ➤ LMTOOLS.

■

(Windows Vista) Double-click the LMTOOLS icon on the desktop.

■

(Mac OS X) Launch a Terminal window, navigate to the Autodesk
Network License Manager folder, and enter the following:
./lmutil lmreread -c @hostname-all

Close the Terminal window.
3 (Windows) In the program, on the Start/Stop/Reread tab, click ReRead
License File.
4 (Windows) Close lmtools.exe.

Set Up and Use an Options File | 113

Create a Report Log
In the Options file, you can create a report log file that is used with
SAMreport-Lite.

To create a report log
1 In a text editor, open the Options file, adskflex.opt.
2 In the Options file, enter the following syntax on its own line (with
REPORTLOG entered in uppercase, as shown):
REPORTLOG [+]report_log_path
For example (Windows), the syntax REPORTLOG +"c:\My
Documents\report.rl" means that a report log named report.rl is located
in the folder c:\My Documents.
For example (Mac OS X or Linux), the syntax REPORTLOG +"/Users//NLM/report.rl" means that a report log named report.rl is located in
the folder /Users//NLM.
NOTE Path names that contain spaces must be enclosed in quotation marks.
In the REPORTLOG syntax, “[+]” means that entries to the log file you
create are appended rather than replaced each time the Network License
Manager is restarted. (It is recommended that you use this option so that
you retain a history of log entries.)

Configure License Borrowing
If your Autodesk product supports the license borrowing feature, you can use
the Options file to configure license borrowing options. For example, you can
define the maximum number of licenses that cannot be borrowed from your
network at any one time. In addition, you can define which users can borrow
an Autodesk product license. Licenses are borrowed per user, not per machine.
NOTE If your Autodesk product supports license borrowing, and licenses are
borrowed from a redundant license server pool, you must restart the license server
after you stop the Network License Manager.
At the end of a borrow period, the borrowed license is automatically disabled
on the user's computer and becomes available again on the license server.
Users can also return a license before a borrow period has ended.

114 | Chapter 11 Network Licensing Tasks

To set license borrowing parameters
1 In the Options file, enter the following syntax on its own line (with
BORROW_LOWWATER entered in uppercase, as shown):
BORROW_LOWWATER feature_code n
In the BORROW syntax, “feature_code” is the name of the product in
the license file, and “n” is the number of licenses that cannot be borrowed.
For example, the syntax BORROW_LOWWATER Autodesk_f1 3 means
that for the product Autodesk_f1, three licenses cannot be borrowed from
the license server.
2 Enter the following syntax on the next line (with MAX_BORROW_HOURS
entered in uppercase, as shown):
MAX_BORROW_HOURS feature_code n
In this syntax, “n” is the number of hours that a license can be borrowed.
For example, the syntax MAX_BORROW_HOURS Autodesk_f1 360 means
that for product Autodesk_f1, licenses can be borrowed for 360 hours, or
15 days.
NOTE Licenses are borrowed in increments of 24 hours only. Any number
that is more than a 24-hour increment is not used. For example, the number
365 would be rounded down to 360 hours, or 15 days.

For more information about setting up the license borrowing feature, see the
FLEXnet documentation in the C:\Program Files\Autodesk Network License
Manager\Docs\FlexUser folder.
NOTE Users can borrow a license in an Autodesk product by clicking the Tools
menu ➤ License Borrowing, or by entering borrowlicense on the Autodesk product
command line. Help for this feature is available in the Borrow a License for [Autodesk
Product] window and in C:\Program Files\[Autodesk Product]\Help\adsk_brw.chm.

Set Up License Timeout
License timeout is set in the Options file to determine how long a product
session can be idle before the license is reclaimed by the license server. When
you set this flag in the Options file, a user's license is reclaimed by the license
server if the product is idle on a workstation for more than the timeout period
you define.

Set Up License Timeout | 115

If a user's license is lost because of the idle timeout, the product attempts to
claim a new license once the user uses the product again. If no license is
available, the user can save work before the product shuts down.
You can set individual license timeouts for each Autodesk product on your
computer by using the TIMEOUT parameter or you can set one license timeout
for all Autodesk products on your computer by using the TIMEOUTALL
parameter.

To set license timeout parameters
■

For individual Autodesk products: In the Options file, enter the following
syntax on its own line (with TIMEOUT entered in uppercase, as shown):
TIMEOUT feature_code n
In the TIMEOUT syntax, “feature_code” is the name of the product (referred
to in the INCREMENT line in the license file), and “n” is the number of
seconds before an inactive license is reclaimed by the license server.
For example, the syntax TIMEOUT Autodesk_f1 7200 means that for the
product Autodesk_f1, the license timeout period is set for 7200 seconds,
or two hours.

■

For all Autodesk products: In the Options file, enter the following syntax
on its own line (with TIMEOUTALL entered in uppercase, as shown):
TIMEOUTALL n
In the TIMEOUTALL syntax, “n” is the number of seconds before an
inactive license is reclaimed by the license server.
For example, the syntax TIMEOUTALL Autodesk 7200 means that for all
Autodesk products, the license timeout period is set for 7200 seconds, or
two hours.

For more information about using the license timeout feature, see the FLEXnet
documentation in the C:\Program Files\Autodesk Network License
Manager\Docs\FlexUser folder.

Uninstall the Network License Manager
You can uninstall the Network License Manager from the license server. When
you uninstall the Network License Manager, licenses are no longer available
to your users.

116 | Chapter 11 Network Licensing Tasks

Uninstall the Network License Manager (Windows)
To uninstall the Network License Manager
1 Do the following to stop the license server:
■

Select Start > Programs > Autodesk > Network License Manager >
LMTOOLS Utility.

■

In the LMTOOLS window, switch to the Stop/Start/Reread tab and
click Stop Server.

■

Close the LMTOOLS utility.

2 Open the Control Panel and double-click Add or Remove Programs.
3 Select Autodesk Network License Manager in the list of programs that
appears, then click Remove.
NOTE You must manually delete files that you created for use with the Network
License Manager (such as log files, license files, and the Options file). They are not
automatically deleted when you uninstall the Network License Manager.

Uninstall the Network License Manager (Mac OS X)
To uninstall the Network License Manager
1 Delete the following directories:
■
■

/usr/local/flexnetserver/
/Library/StartUpItems/adsknlm

This removes the main license server tools as well as the configuration
scripts that help you set up your license server.
2 Reboot your machine.
NOTE You must manually delete any other files that you created for use with the
Network License Manager (such as log files, license files, and the Options file).

Uninstall the Network License Manager (Windows) | 117

Uninstall the Network License Manager (Linux)
To uninstall the Network License Manager
1 Open a shell as a super user.
2 Execute the following command to verify the package number of the
Network License Manager that you installed:
rpm -qa |grep adlm

3 Execute the following command to uninstall the Network License Manager
package:
rpm -e adlmflexnetserver-#.rpm

where # is the package number.
NOTE You must manually delete files that you created for use with the Network
License Manager (such as log files, license files, and the Options file).

118 | Chapter 11 Network Licensing Tasks

Glossary

adskflex.exe The Autodesk vendor daemon used with the FLEXnet license
technology. This daemon keeps track of the Autodesk licenses that are checked
out and the workstations that are using the licenses.
ADSKFLEX_LICENSE_FILE In a distributed license server configuration, the
environment variable used to point a workstation to the distributed license
servers.
borrowed license A license that allows you to use an Autodesk product for
a limited period of time without having to buy a separate license or have
network access to the license server.
daemon A program that runs continuously in the background of a computer.
The daemon handles requests from the computer and then forwards the
requests to other programs or processes. The Network License Manager uses
two daemons: the vendor daemon (adskflex.exe) and the license manager
daemon (lmgrd.exe).
debug log file A file used with FLEXnet to log connection activity (such as
license failure or starting and stopping) between the Network License Manager
and the workstation.
deployment The files and folders created on a server and used by workstations
to install Autodesk programs.
distributed server A license server configuration option in which several
servers are used to manage license distribution. Each distributed license server
has a unique license file and a fixed number of licenses. If one distributed
license server fails, the other servers are still able to distribute their licenses.
Ethernet address See host ID.
feature code A license file parameter that represents the product that is
supported by that license file.
FLEXnet The Acresso Software license management technology implemented
in the Autodesk family of products.

Glossary | 119

heartbeat signal The communication signal between the Network License
Manager and the workstation to verify that the workstation is accessible and
has an active Autodesk product session running.
host ID The unique hardware address of a network adapter. Also known as
Ethernet address or physical address.
host name The TCP/IP name associated with a computer. FLEXnet technology
uses the host name as a parameter; the host name must be distinguished from
the NetBIOS (server) name.
idle A state of inactivity in your product that prompts a network license server
to reclaim a license. Inactivity is due to no mouse or keyboard activity and
no commands, LISP expressions, menu macros, or scripts in progress for the
period of time that is defined in the Options file. See also license timeout.
JRE (Java Runtime Environment) A program that is required to run Java
programs. This program must be installed with SAMreport-Lite.
license file A file used with FLEXnet that controls the number of available
seats. This file must be in ASCII plain text format.
license server A server that contains the Network License Manager.
license timeout A feature that allows you to set up a timeout period on your
license server to automatically return an idle license to the server so that it is
available for use again.
licpath.lic In both single and redundant server configurations, the file used to
point the workstation to the FLEXnet license server. Licpath.lic is located in
the root installation folder.
lmgrd.exe The license manager daemon. This daemon handles the original
contact with the program, and then passes the connection to the vendor
daemon, adskflex.exe.
lmtools.exe A graphical user interface utility used to administer the FLEXnet
license technology. (Lmutil.exe is the command line version of this utility.)
lmutil.exe A command line utility used to administer the FLEXnet license
technology. (Lmtools.exe is the graphical user interface version of this utility.)
master daemon See lmgrd.exe.
Network License Activation utility A utility that allows network
administrators to license and authorize network versions of an Autodesk
product over the Internet.

120 | Glossary

network license installation A type of installation that requires you to install
and run the Network License Manager from a network server. You must install
and configure the Network License Manager before clients can run the
Autodesk product.
Network License Manager The technology used by Autodesk for network
license management.
Options file The file used by FLEXnet to control license manager parameters,
such as reserving licenses and creating report logs used with SAMreport-Lite.
physical address See host ID.
redundant server A license server configuration option in which three servers
are used to administer licenses. The redundant servers share a license file and
a pool of licenses. The redundant server pool remains functional as long as
two of the three servers are running and communicating with each other.
report log file A file used with FLEXnet and SAMreport-Lite. This log file
provides information about network license usage. The Options file creates
the report log.
SAMreport-Lite A version of Acresso Softwares's SAMreport tool.
SAMreport-Lite is included on the Autodesk product discs.
vendor daemon See adskflex.exe.
workstation A desktop computer used by an individual user on a network.

Glossary | 121

122

Index
A
activating Maya 58
activating programs 66
activation code 55
adskflex.exe (Autodesk vendor
daemon) 88, 105
Autodesk Backburner
installing 3
Autodesk product
reinstall 70
Autodesk products
License Transfer utility 63
registrations 66
Autodesk vendor daemon 105

B
Backburner
install 35
borrowing licenses 114
borrowing Maya licenses

48

D
daemons
license manager daemons 88
vendor daemons 88
versions of 105
dates
system dates 70
desktop configuration 28
distributed license server model
about 86
license file example 92

E
Educational (EDU)/Institution
licenses 98
Ethernet address 109
exporting licenses
about 63
transfer files 65

C

F

cascading license files 93
Commercial licenses 98
computers
licenses for 63
configuration
desktop 28
configuring
license borrowing 114
license servers 79, 81, 112
Linux license server 81
Mac OS X license server 81
Maya license borrowing 48
Windows license server 79
copying
licenses 63, 69

FLEXnet tools
documentation 101
Options file 112
updating 105

G
glossary

121

H
hardware
license errors and 69
hardware requirements
Network License Manager

99

123 | Index

heartbeat signals 98
host IDs 109
host names 109

I
importing licenses
about 63
transfer files 66
install
Autodesk Backburner 3
Autodesk Backburner (Linux) 7
Autodesk Toxik 18
Backburner 35
MatchMover 3, 31
MatchMover (Linux) 7
Maya documentation 17
Maya on Linux (Quick Steps) 7
Maya on Linux (Step by Step) 21
Maya on Mac OS X (Quick Steps) 6
Maya on Mac OS X (Step by
Step) 18
Maya on Windows (Quick Start) 4
Maya on Windows (Step by Step) 11
preparation 10
Toxik 3, 33
Toxik (Linux) 7
install directory
Linux 8, 21
Mac OS X 7
Windows 15
installation
overview 3
workflow 3, 9
installing License Transfer utility 64

K
KDE 28
key bindings
configuring

124 | Index

28

L
license behaviors
permanent 57
term extendable 57
term non-extendable 57
trial 56
license borrowing 114
license borrowing for Maya 48
license files
about 88
additional parameters in 93
combined products 93
examples 91
package examples 94
parameters 89
license manager daemon 88, 105
license servers
configuring 79, 81, 112
heartbeat signals 98
host IDs and host names 109
management utilities 101
models 85
stopping and restarting 111
types of 85
license timeout 115
License Transfer utility 62
about 63
installing 64
launching 64
Maya 64
transferring licenses 63
license types
commercial 56
educational 56
not for resale 56
student portfolio 56
licenses
active 63
assigning 87
availability 87
behaviors (term limits) 98, 112
copying 69
exporting 65
glossary 121
importing 66

license errors 69
license servers 79, 81
license timeout 115
MatchMover 51
Maya 47
moving between computers 62, 69
registration and 66
reports 102
single-user 55
Toxik 52
transferring 63–64
troubleshooting 69
types of 98
licensing
Maya 47
satellite rendering 43
Linux
compiling plug-ins and
applications 26
configuring license servers 81
install Maya 7
install Maya (Step by Step) 21
transferring licenses 64
Linux install 7
packages 23
rpm 23
lmgrd.exe (license manager
daemon) 88, 105
lmtools.exe utility 105, 109
lmutil.exe utility 105
log files
report log files 114

M
Mac OS X
configuring license servers
install Maya 6
install Maya (Step by Step)
transferring licenses 64
master machine 39
MatchMover
install 31
installing 3
mental ray
satellite rendering 39

81
18

Microsoft Windows
configuring license servers

79

N
network license
files 88
obtaining 77
Network License Activation utility
notes on Maya 51
network license installations
license behaviors 112
license borrowing 114
license timeout 115
planning 85
types of 98
Network License Manager 99
assigning licenses 87
glossary 121
install (Linux) 77
install (Mac OS X) 75
install (Windows) 74
license server models 85
uninstall 116
uninstall (Linux) 118
uninstall (Mac OS X) 117
uninstall (Windows) 117
Not for Resale licenses 98

O
operating system
reinstall 70
Options file (FLEXnet tools) 112
OS X
configuring license servers 81

P
package license files 94–96
Permanent licenses 98
permanent transfers of licenses
physical address 109
port number
changing 42

63

Index | 125

private licenses 65
Product Activation wizard
product information 56
saving 57
viewing 57
product key 10
public licenses 65

55, 69

Q
Quick Start
Linux install 7
Mac OS X install
Windows install

6
4

R
ray sat server 41
reactivating programs 69
redundant license server model
about 86
license file example 92
package license files 95
registering Maya 58
registering programs 66
reinstall 70
report log files 114
reports
SAMreport-Lite License Reporting
tool 102

S
SAMreport-Lite
about 102
satellite rendering
changing port number 42
licensing 43
master 39
mental ray 39
ray sat server 41
slave 39
slave machine installation 40
serial number
locating 10

126 | Index

updating 58
servers
host IDs and host names 109
license servers 79, 81
stopping and restarting 111
single license server model
about 85
license file example 92
package license files 95
single-user licenses 55
slave machine 39
software requirements
Network License Manager 99
stand-alone licenses 55
managing 56
multi-seat 56
Student Portfolio licenses 98
system dates 70
system requirements
Maya 10
Network License Manager 99
system times 70

T
TCP/IP names 109
temporary transfers of licenses 63
Term Extendable licenses 98
Term Non-Extendable licenses 98
time
system time 70
timeouts 115
Toxik
configure 35
installing 3, 33
licensing 52
Toxik Configuration Utility 35
transfer files
exporting 65
importing 66
transferring licenses 63
troubleshooting license errors 69

U
uninstall

29

uninstall Maya
Linux 30
Mac OS X 30
Windows 29
unsupported Maya features
updating
FLEXnet tools 105

V
vendor daemons
27

88, 105

W
Windows
configuring license servers 79
install Maya (Quick Start) 4
install Maya (Step by Step) 11

Index | 127

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Create Date                     : 2009:07:16 14:05:12Z
Creator Tool                    : Unknown
Modify Date                     : 2009:07:16 17:09:51-04:00
Metadata Date                   : 2009:07:16 17:09:51-04:00
Format                          : application/pdf
Creator                         : Unknown
Title                           : Untitled
Producer                        : XEP 4.4 build 20050610
Trapped                         : False
Document ID                     : uuid:7a2f6e80-2d67-4688-88ba-7c3869b0462d
Instance ID                     : uuid:b34ae2ef-f443-4e8d-aca3-f1d773ac3783
Page Count                      : 134
Author                          : Unknown
EXIF Metadata provided by EXIF.tools

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