Avid ISIS 5000 Setup Guide 3.0 ISIS5000 SG V3 0 EN

User Manual: avid ISIS 5000 - 3.0 - Setup Guide Free User Guide for Avid ISIS Software, Manual

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Title Page
Contents
Using This Guide
Avid ISIS 5000 Overview
Installing the Avid ISIS 5000
Configuring the Avid ISIS 5000
Avid ISIS 5000 Upgrade Guidelines
Adding and Replacing Hardware
Configuring the Force10 Switch
Product Recovery
Specifications and Notices
Safety and Regulatory Information
Index

Avid® ISIS® 5000

Setup Guide

Legal Notices

Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology,

Inc.

This product is subject to the terms and conditions of a software license agreement provided with the software. The product

may only be used in accordance with the license agreement.

Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336;

6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947. Other patents are pending.

Avid products or portions thereof are protected by one or more of the following European Patents: 1040419.

Other patents are pending.

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tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer, Trigger Finger, Trillium Lane Labs, TruTouch,

UnityRAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpin, VTEM, Work-N-Play, Xdeck, X-Form,

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Avid ISIS 5000 Setup Guide • 0130-30339-01 Rev. A • July 2010 • Created 7/22/10

Contents

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 1 Avid ISIS 5000 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Avid ISIS 5000 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Drive Array and Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

RAID Behavior in the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Avid ISIS 5000 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Expansion Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Application Key (Dongle). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Avid ISIS 5000 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Direct Connect Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Single System Director and Switch Connection. . . . . . . . . . . . . . . . . . . . . . . . . 26

Multiple Engines and Switch Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installation Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 2 Installing the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Positioning the Avid ISIS 5000 in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Attaching the Outer Rails to the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Attaching Inner Slide Rails to the Avid ISIS 5000 . . . . . . . . . . . . . . . . . . . . . . . 36

Securing the Avid ISIS 5000 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing the Force10 Switch in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing the Avid ISIS 5000 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Connecting a Keyboard, Monitor, and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Connecting Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Configuring Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting Clients Directly to the System Director . . . . . . . . . . . . . . . . . . . . . . . . . 43

Force10 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

1 Gb Ethernet Switch Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing 10 Gb and Stacking Modules Into the Force10 Switch . . . . . . . . . . . 47

10 Gb Ethernet Switch Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Stacking the Force10 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting Multiple Storage Enclosures to the Stacked Switch. . . . . . . . . . . . 52

Connecting to an In-House Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Turning On the Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 3 Configuring the Avid ISIS 5000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Windows Operating System and Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . 55

Setting the Date, Time, and Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Specifying a Unique Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Virtual System Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Connect the Network Cables to the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . 57

IP Addressing Strategies When Connecting to a Network . . . . . . . . . . . . . . . . 58

Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Product Recovery Needs to be Copied to the USB Flash Drive . . . . . . . . . . . . 67

Installing the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Creating an Active Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Binding the Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Checking or Changing the System Director IP Addresses . . . . . . . . . . . . . . . . 70

Configuring the Avid ISIS 5000 Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Accessing the Management Console From Any Computer. . . . . . . . . . . . . . . . 73

Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Creating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Windows Vista and Windows 7 Client Network Properties . . . . . . . . . . . . . . . . 75

Windows XP Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Macintosh Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Loading Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Sharing Avid ISIS 5000 Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Chapter 4 Avid ISIS 5000 Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Health Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Preupgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Switch Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

System Director Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Optional Storage Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

On Site Spares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Spares Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Additional spares for a comprehensive spares parts list: . . . . . . . . . . . . . . 92

Chapter 5 Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Replacing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Replacing the ISIS 5000 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Adding Optional Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Replacing System Drives in the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Saving ISIS 5000 Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Replacing both System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Moving the Metadata to a New System Director . . . . . . . . . . . . . . . . . . . . . . . . 99

Switch Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 6 Configuring the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Force10 Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Accessing the Force10 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Configuring the Force10 Switch Through a Network Connection . . . . . . . . . . 102

Configuring the Force10 Switch Through the Serial Port . . . . . . . . . . . . . . . . 103

Using Windows Hyperterminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Restoring the Avid Force10 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Restoring From Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Sample Switch Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Restoring From the Avid Software Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Customize the Uplink on the Force10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Network Setup Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configure Force10 Switch for Uplink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Network and Switch Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Sluggish Switch Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Ping and Tracert Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Tracert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Chapter 7 Product Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Creating a Product Recovery USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Reinstalling the Windows Storage Server 2008 Operating System . . . . . . . . . . . . 124

Configuring the System Drive Using Windows 2008 Storage Server Setup . . . . . 125

Configuration Settings Not in Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Administrative User Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Desktop Color Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Network Port Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Chapter 8 Specifications and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Uninterruptible Power Supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Chapter 9 Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Canadian Notice (Avis Canadien). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

LED Safety Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . 139

Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Using This Guide

The Avid® ISIS® 5000 real-time shared storage system is the foundation for reliable,

high-productivity media production. It is designed for media facilities and broadcasters

using the industry's most proven real-time storage software technology, delivering stable

operation, high performance media access, and class-leading value.

nThis document describes the features for all Avid ISIS shared storage networks. Therefore,

your system might not contain certain features that are covered in the documentation.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

nA note provides important related information, reminders,

recommendations, and strong suggestions.

cA caution means that a specific action you take could cause harm to

your computer or cause you to lose data.

wA warning describes an action that could cause you physical harm.

Follow the guidelines in this document or on the unit itself when

handling electrical equipment.

> This symbol indicates menu commands (and subcommands) in the

order you select them. For example, File > Import means to open the

File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list

indicate that you perform one of the actions listed.

(Windows), (Windows

only), (Macintosh), or

(Macintosh only)

This text indicates that the information applies only to the specified

operating system, either Windows or Macintosh OS X.

Bold font Bold font is primarily used in task instructions to identify user interface

items and keyboard sequences.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

mouse action. For example, Command+Option+C or Ctrl+drag.

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It

is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation

was published.

New information would be found in the ReadMe file supplied on your Avid installation

DVD as a PDF document and is also available online.

You should always check online for the most up-to-date release notes or ReadMe

because the online version is updated whenever new information becomes

available. To view the online versions, visit the Knowledge Base at

www.avid.com/US/support.

3. Check the documentation that came with your Avid application or your hardware for

maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are

available 24 hours per day, 7 days per week. Search this online Knowledge Base to find

answers, to view error messages, to access troubleshooting tips, to download updates,

and to read or join online message-board discussions.

Accessing the Online Documentation

The Avid ISIS online documentation contains all the product documentation in PDF format.

You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS

installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5000

before you can access the PDF documentation.

nYou need to download and install Acrobat Reader on your Avid ISIS 5000 before you can

access the PDF documentation.

To access the online documentation from the installer kit:

1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port.

2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click

the PDF file for the document you want to view.

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and

convenient. Avid understands that the knowledge you need to differentiate yourself is always

changing, and Avid continually updates course content and offers new training delivery

methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and

books, please visit www.avid.com/support and follow the Training links, or call Avid Sales

at 800-949-AVID (800-949-2843).

1Avid ISIS 5000 Overview

Avid ISIS 5000 is a new member of the Avid ISIS shared storage product family. Avid ISIS

5000 uses industry standard components to deliver high capacity, high performance

collaborative media solutions. A single ISIS 5000 chassis provides System Director and

Engine (Storage Server) functionality. Each ISIS 5000 Engine is comprised of 16 media

storage drives, two mirrored system drives, RAID controller, Gigabit and 10 Gigabit

Ethernet plus redundant power and fans. Two ISIS 5000 Engines with 2 TB media storage

drives can be combined to deliver 64 TB of shared storage. The first ISIS 5000 Engine

provides System Director and Management Console functionality in addition to media

storage. The Avid ISIS 5000 network can support up to 40 Ethernet connected clients.

ISIS 5000 assures media protection and availability using the following techniques:

• Mirrored system drives are used for system operation and System Director metadata

storage.

• A failed system drive can be replaced without interrupting the operation of the

ISIS 5000.

• The 16 data drives are configured into three RAID 5 groups with one drive reserved as a

global hot spare. If any of the RAID drives fail, the ISIS 5000 automatically uses the

spare drive to rebuild the RAID group. The failed drive can be removed and replaced

with a new drive without interrupting the operation of the Avid ISIS 5000.

Topics in this chapter include:

•Avid ISIS 5000 Hardware

•Avid ISIS 5000 Networks

•Installation Consideration

1 Avid ISIS 5000 Overview

Avid ISIS 5000 Hardware

The Avid ISIS 5000 is a standalone system that runs the Avid ISIS 5000 software. It is a

dual-processor, rack-mount Windows® computer that contains sixteen 2 TB drives for

storing data. The size of the drive is shown on the front of each drive. As newer technology

is released, other drive capacities might be supported.

nThe Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid

ISIS 5000 enclosure.

Operating Systems

The following client operating systems are supported:

• Avid ISIS 5000 Engine uses the Windows Storage Server 2008 operating system with

Service Pack 2

• Avid ISIS supported client operating systems (see the Avid ISIS 5000 ReadMe for your

release for any additions or changes to the following list):

- Windows 2003 Server (64-bit)

- Windows XP (32-bit)

- Windows Vista (64-bit Business and Ultimate)

- Windows 7 (64-bit Business and Ultimate)

- Macintosh v10.6.3 (32-bit)

Avid ISIS 5000 Front Panel

The Avid ISIS 5000 comes with an Avid bezel that covers the front of the enclosure and can

be locked to prevent unauthorized personnel from accessing the buttons and data drives. The

following is an illustration of the Avid ISIS 5000 enclosure with the front bezel installed.

Front of the Enclosure With Bezel

Avid ISIS 5000 Hardware

The front of the Avid ISIS 5000 provides access to 16 data drives, a USB port, network port

activity LEDs, an error LED, and the Power and Reset buttons. The following is an

illustration with the front bezel removed.

Front of the Enclosure Without Bezel

Each of the data drives have a blue and red LED on the bottom front of the drive. The left

LED (blue) is on when a drive has power and flashes when the drive is in use. The right LED

(red) is lit when an error is detected with the drive and the drive needs to be replaced. Details

on the data drive LED indicators are in the following table.

Data Drives

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

Data Drive LED Functions

Drive State Blue LED Red LED

Management Console

Messaging Comments

On-line Inactive On solid Off No Special Status Healthy online drive,

no disk I/O

On-line Active Activity Off No Special Status Healthy online drive,

with disk I/O

Healthy Spare On solid Slow flashing No Special Status

1 Avid ISIS 5000 Overview

Online Disk in a

Failed Set

solid/Activity

Double flashing Error – Disk Performance

Degraded

Nothing needs to be done

to these online drives, but

failed drive should be

replaced

Spare Rebuilding Activity Activity Error – Disk Performance

Degraded – Rebuilding x%

Automatically occurs on

drive failure

Data Rebuilding Activity Double flashing Error – Disk Performance

Degraded – Rebuilding x%

Automatically occurs on

drive failure

Consistency Check Activity Fast flashing Checking Raid Set – x% No user intervention

required

Initializing Activity Fast flashing Initializing Raid Set – x% Happens on initial array

creation

Failed Data Disk On solid On solid Error – Disk Performance

Degraded

Should replace disk

Failed Spare Disk On solid On solid Missing Spare Should replace disk

Unused Disk On solid Off

Non-Branded Medium

Flashing

Off Warning – Unapproved

spare disk attempting to be

added as a hot spare

Should replace disk

Data Drive LED Functions (Continued)

Drive State Blue LED Red LED

Management Console

Messaging Comments

Avid ISIS 5000 Hardware

System Front Panel and LEDs

The system has 8 LEDs on the top of the front panel organized into two rows, each row with

four LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six

network ports. The top right LED represents system hardware errors. The bottom right LED

represents system drive activity. The following figure shows the front view and system

control panel.

System Director Front View

The following table describes the control panel shown in the previous figure.

Control panel

BCAGHDFE

System Control Panel

Letter Description Description

A Universal serial bus (USB) port USB 2.0 device port on the front of the system

supports one USB device. Recommended for

use when re-imaging the system drives or

loading software. Two more USB ports are

located on the back of the system.

B Halt or Non-maskable interrupt (NMI)

button

The halt or NMI signal halts the processor,

which effectively halts the server. A NMI is

the highest priority interrupt and cannot be

masked by software.

cIf the Halt/NMI button is pressed,

the NMI signal locks the system and

the system must be restarted to clear

the interrupt.

1 Avid ISIS 5000 Overview

C System reset button Preforms a soft reset when pressed. Do not

use this button unless the system has had a

fatal error and you need to restart. A soft reset

restarts the system; it clears all active program

memory (you lose unsaved work) and shuts

down all active programs.

D Six green network activity LEDs Illuminates green when a good network

connection is established and blinks when

there is network activity on the six built-in

1-GB network ports. The number beside the

LED corresponds with the number beside the

network port on the rear of the enclosure.

E Red System error LED Illuminates red when an error is detected with

the system (fan, power supply, temperature,

voltage).

F System Drive activity LED Indicates drive activity from the onboard

SATA controller and blinks when either of the

system drives is being accessed.

G System ID button When pressed it illuminates blue and also

illuminates an LED on the rear of the

enclosure. The rear LED is also blue and is on

the lower left-hand side of the Ethernet ports.

It is used to identify a system for servicing

when it is installed in a high-density

rack/cabinet populated with several other

similar systems.

H Power button Press to power on the enclosure. Power button

illuminates green when the power is on.

System Control Panel

Letter Description Description

Avid ISIS 5000 Hardware

Drive Array and Slot Locations

For data integrity, three RAID 5 groups are used in each of the 16 drives in the each Avid

ISIS 5000 with one drive reserved as a global hot spare. This allows a protected workspace

to be quickly repaired with no data loss if a drive fails.

Each Avid ISIS 5000 storage enclosure provides 32 TB of storage. You can add an additional

Avid ISIS 5000 storage enclosure for a total of 64 TB. The initial slot configuration on new

installs is configured as shown in the following table. The numbers assigned to the slots and

the group numbers are not displayed in the ISIS software. These numbers and groups are

only displayed in the LSI MegaRAID Storage Manager.

nThe the LSI MegaRAID Storage Manager is a RAID utility included with the Avid ISIS 5000

(Start > Programs > MegaRAID Storage Manager) and should be used only when instructed

to by Avid Customer Support. Most functions in the utility have been incorporated into the

Avid ISIS software.

cThe following drive configuration is created when the RAID groups are initially

configured. Once a drive group has used the spare drive and a new spare is established,

the following information no longer applies.

Initial Enclosure Setup — Data Drive Slot Locations and RAID Groups

The three RAID groups are configured as follows:

• The first RAID drive group is drives 9 - 13

• The second RAID drive group is drives 14 - 18

• The third RAID drive group is drives 19 - 23

• Spare drive 24

9 – RAID Group 0 10 – RAID Group 0 11 – RAID Group 0 12 – RAID Group 0

13 – RAID Group 0 14 – RAID Group 1 15 – RAID Group 1 16 – RAID Group 1

17 – RAID Group 1 18 – RAID Group 1 19 – RAID Group 2 20 – RAID Group 2

21 – RAID Group 2 22 – RAID Group 2 23 – RAID Group 2 24 – Spare

1 Avid ISIS 5000 Overview

RAID Behavior in the Enclosure

Once the three RAID groups have been created, any of the drives in the enclosure can be

swapped within the enclosure. The Avid ISIS 5000 uses the drive IDs to track what five

drives are members of each of the three RAID groups.

If a single drive should fail, the Avid ISIS 5000 automatically starts a repair of the RAID

group using the spare drive in the enclosure. To identify the failed drive in the enclosure, see

the table that describes the LEDs “Data Drive LED Functions” on page 17. Remove the

failed drive and install a new drive in the open slot to create a new spare.

Avid ISIS 5000 Rear Panel

The Avid ISIS 5000 rear panel provides access to the power supplies, system drives, video

port, six 1 gigabit (Gb) Ethernet connectors, 10 Gb Ethernet port, serial connector, and two

USB connectors for the application key, and keyboard or mouse.

Avid ISIS 5000 Rear Panel

System drives

Top power

connector

Bottom power

connector

USB ports

Serial port

ID LED

(lit with ID button

on front is pressed)

Intel Pro 1 Gb

Ethernet ports

LSI MegaRAID

controller

Myricom 10 Gb

Ethernet port

Video port

Avid ISIS 5000 Hardware

Expansion Slots

There are six expansion slots accessible from the rear of the Avid ISIS 5000 enclosure. The

following tables lists the standard boards that are supported in the Avid ISIS 5000 and

storage expansion slots.

System Drives

There are two system drives accessible from the rear of the Avid ISIS 5000 enclosure. These

two drives are mirrored and if a failure occurs on either one of the system drives, you can

pull the failed drive out of the enclosure and install a replacement drive without turning off

the Avid ISIS 5000 enclosure. As soon as a replacement system drive is installed, the

working system drive creates a mirror of the original drive on the new drive. All Avid ISIS

5000 operations continue to run uninterrupted.

nThe drive carriers for the system drives are locked to prevent them from opening during

shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the

system drives.

Power Supplies

There are two power supplies accessible from the rear of the Avid ISIS 5000 enclosure. If a

failure occurs on either one of the power supplies, you can pull the failed power supply out

of the enclosure and install a replacement power supply without turning off the Avid ISIS

5000 enclosure. All Avid ISIS 5000 operations continue to run uninterrupted.

Supported Slot Configuration

PCI Slot Interface Description

2 PCI-E x16 10 Gb Ethernet

Myricom® board

The 10 Gb Ethernet Myricom board is installed in the

first PCI-E x16 connector. This is a 10-Gb connection

for configurations with multiple storage enclosures.

3 PCI-E x8 Internal LSI® RAID

controller board

The LSI MegaRAID board is installed in the second

PCI-E x8 connector. There is no external connection.

The LSI board connects to an internal SAS Expander

card using a SAS cable.

1, 4, 5 and 6 None These slots are not used. No optional adapter boards are

supported.

1 Avid ISIS 5000 Overview

Application Key (Dongle)

The Avid ISIS 5000 System Director requires an application key (commonly called a

dongle). Avid ISIS clients do not require ISIS application keys – Avid editing licenses are

handled separately. The application key ships with the System Director software and plugs

into a USB port on the System Director. Avid recommends installing the application key in a

USB port after installing the software.

nThe ISIS 5000 has three USB ports that might all be used during the System Director

configuration and software installation. Install the application key after the software

installation is complete and before you create the File System.

Avid ISIS 5000 Networks

The Avid workgroup uses an Avid ISIS 5000 to provide clients access to Avid ISIS 5000

workspaces (shared folders) over a 1 Gb Ethernet network (see “Avid ISIS 5000

Infrastructure — Clients with One or Two Switches” on page 26 and “Avid ISIS 5000

Infrastructure — with Optional Storage” on page 27). You can have several workgroups at

your site, each accommodating multiple Ethernet clients.

Workspaces can be mounted on Ethernet clients, and then accessed in the same manner as

local drives. The Avid ISIS 5000 allows clients to mount up to 21 workspaces. Clients can

then play, capture, and edit media on the workspaces using networking protocol optimized

by Avid for real-time media transfer. Real-time media reads and writes are not possible

unless the connected clients are running a qualified Avid editing application and have the

Avid ISIS client software installed. See the Avid ISIS 5000 ReadMe for a list of supported

hardware and Avid editing applications.

nWhen workspaces are mapped to drive letters, depending on the number of drives in the

client system, the maximum number of workspaces that can mounted is 21. You can have

more workspaces with UNC mounting.

Avid ISIS 5000 Networks

Direct Connect Clients

The Avid ISIS 5000 provides clients access to shared workspaces over an Ethernet network.

You can connect an up to four clients directly into the Intel Pro 1000 Ethernet ports on the

Avid ISIS 5000. The Intel Pro 1000 Ethernet ports are the four outside ports (1, 3, 4, and 6).

You cannot mix clients that are directly connected and an Ethernet switch configuration.

nAvid ISIS 5000 direct connect configurations do not support dual-link client connections or

Avid Interplay environments.

Avid ISIS 5000 Infrastructure — Direct Connect Clients

Up to 4 clients

1 Gb Ethernet

Ethernet client

Avid ISIS 5000

Ethernet client

1 Avid ISIS 5000 Overview

Single System Director and Switch Connection

The single enclosure Avid ISIS 5000 and single switch configuration connect using the four

Intel Pro 1000 Ethernet ports on the Avid ISIS 5000. The Ethernet switch provides client

access to workspaces through the switch. If any of the four Ethernet port connections to the

switch fail, the Avid ISIS 5000 continues to operate. Clients can continue to access

workspaces through the switch even when one only Ethernet port is connected to the System

Director. This is not an approved configuration but, a safeguard if the other Ethernet

connections are lost. The qualified configuration for the Avid ISIS 5000 and 1 Gb Ethernet

connection is with the four outside Ethernet ports (1, 3, 4, and 6). The stacked switches

allow you to connect up to 40 1-Gb Ethernet clients (see “1 Gb Ethernet Switch

Connections” on page 45).

Avid ISIS 5000 Infrastructure — Clients with One or Two Switches

1 Gb Ethernet Ethernet client

Ethernet client

Avid ISIS 5000

Up to 20 or 40 clients

One or Two Stacked

Ethernet switches

Avid ISIS 5000 Networks

Multiple Engines and Switch Connection

You can add an additonal Avid ISIS 5000 storage enclosure for a total of 64 TB. This

configuration requires you to use the 10 Gb connection in the System Director and

additional storage enclosures (Engines). The 10 Gb connection from the System Director

also supports a stacked switch configuration. The stacked switches allow you to connect up

to 40 1-Gb Ethernet clients (see “10 Gb Ethernet Switch Connections” on page 48 and

“Connecting Multiple Storage Enclosures to the Stacked Switch” on page 52).

Avid ISIS 5000 Infrastructure — with Optional Storage

Avid ISIS 5000

Up to 24 or 40 clients

1Gb Ethernet

One or Two Stacked

Ethernet switches

Ethernet client

Optional storage enclosure

Avid ISIS 5000

10 Gb Ethernet

1 Avid ISIS 5000 Overview

Installation Consideration

To set up an Avid ISIS 5000 environment you need:

• An Avid ISIS 5000 system

• Avid ISIS 5000 software

• Avid ISIS 5000 Ethernet clients.

- Up to four clients can connect directly into the Intel Pro network ports (1, 3, 4, and

6) on the rear of the Avid ISIS 5000 enclosure (see “Direct Connect Clients” on

page 25).

- Up to 20, 1-Gb Ethernet clients are supported on the Force10 Ethernet switch. This

is nonblocking gigabit Ethernet switch. See the Avid ISIS 5000 ReadMe for

information on qualified Ethernet switches (see “Single System Director and

Switch Connection” on page 26).

- Up to 40, 1-Gb Ethernet clients (20 clients per Ethernet switch) are supported

across two Ethernet switches, These two switches are stacked using a 12 Gb

stacking connection. See the Avid ISIS 5000 ReadMe for information on qualified

Ethernet switches (see “Multiple Engines and Switch Connection” on page 27).

The Avid ISIS 5000 supports additional storage enclosures. When expanding with an Avid

ISIS 5000 storage you must take the following into consideration:

• The spare drive in each enclosure can only repair failures that occur in that same

enclosure. You cannot repair a bad drive in the Avid ISIS 5000 System Director

enclosure with the spare drive that is located in a second Avid ISIS 5000 enclosure. The

spare drive in the second enclosure can be moved to an open slot in the first enclosure

and made into a spare for the new enclosure.

• Once a disk has been added to the data set it must not be moved between Avid ISIS 5000

enclosures. Doing so corrupts the data on that disk.

2Installing the Avid ISIS 5000

This chapter describes how to install an Avid ISIS 5000 and the Ethernet switches to create a

workgroup. The workgroup can be standalone or connected to an in-house network.

Topics in this chapter include:

•Avid ISIS 5000 Hardware

•Installing Avid ISIS 5000 in a Rack

•Installing the Avid ISIS 5000 Drives

•Connecting a Keyboard, Monitor, and Mouse

•Connecting Power Cords

•Configuring Considerations

•Connecting Clients Directly to the System Director

•Force10 Ethernet Switch

•Connecting to an In-House Network

•Turning On the Avid ISIS 5000 Hardware

Avid ISIS 5000 Hardware

The Avid ISIS 5000 ships with six on-board a 1-Gb Ethernet ports. The Avid ISIS 5000 has

two autosensing power supply modules that set the voltage automatically for either 100 V or

240 V at 50 to 60 Hz. For detailed specifications, see “Electrical” on page 132.

nThe Windows Product Key Certificate of Authenticity is attached to the top of the enclosure.

The standard Avid ISIS 5000 components:

• Data drives — Each enclosure has sixteen, 2 TB, externally accessible, data drives.

• System drive — The Avid ISIS 5000 uses two externally accessible, mirrored system

drives for the operating system and application software.

• Ethernet switch — the Ethernet switch is needed when you are connecting more than

four clients. You need to install 10 Gb modules in the Ethernet switch when connecting

optional Avid ISIS 5000 storage enclosures.

2 Installing the Avid ISIS 5000

• Keyboard, video, and mouse switch (KVM) — You need to supply a KVM if rack

mounted and using multiple enclosures.

• Ethernet cables — You need to supply Ethernet cables for the Avid ISIS 5000 clients.

nKeep the shipping boxes that come with your Avid ISIS 5000. You might need to repackage

and ship the components in the future.

Installing Avid ISIS 5000 in a Rack

The Avid ISIS 5000 is designed for 19-inch (483-mm) rack enclosures and requires three

EIA rack units (3U), or 5.25 inches (133.4 mm) of rack space. The rail kit installs into rails

that are between 23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.

The Avid ISIS 5000 includes rack mounting slide rails. If instructions are included with your

rail kit, use them instead of the instructions included in this section. The standard rail

configuration is for racks with square mounting holes. Optional brackets are included for

racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the

Avid ISIS 5000 enclosure and the outer slide rails are mounted to the rack. Once both the

inner and outer rails are in place, slide the enclosure with the inner rails attached into the

outer rails. Secure the Avid ISIS 5000 in the rack so it does not slide forward.

cThe Avid ISIS 5000 is designed to be installed horizontally in a rack. Installing the Avid

ISIS 5000 on an angle or in a sloped console causes the internal drives to wear faster

than the intended life of the drive.

wTo ensure the stability of the rack enclosure, start from the bottom when you install the

rack components in the rack enclosure.

Installing Avid ISIS 5000 in a Rack

Rack-mount Requirements

• Elevated Operating Ambient — If installed in a closed or multi-unit rack assembly, the

operating ambient temperature of the rack environment might be greater than room

ambient. Therefore, consider installing the equipment in an environment compatible

with the maximum ambient temperature (Tma) specified by the manufacturer.

• Reduced Air Flow — Installation of the equipment in a rack should be such that the

amount of air flow required for safe operation of the equipment is not compromised.

Avid ISIS 5000 airflow is from the front of the enclosure to the rear. Make allowances

for cooling air to be available to the front panel surface and no restrictions at the rear.

• Mechanical Loading — Mounting of the equipment in the rack should be such that a

hazardous condition is not achieved due to uneven mechanical loading.

Make sure your rack enclosure is stable enough to prevent tipping over when one or

more Avid ISIS 5000 systems are extended on the sliding rails.

• Circuit Overloading — Consideration should be given to the connection of the

equipment to the supply circuit and the effect that overloading of the circuits might have

on overcurrent protection and supply wiring. Appropriate consideration of equipment

nameplate ratings should be used when addressing this concern.

• Reliable Grounding — Reliable grounding of rack-mounted equipment should be

maintained. Particular attention should be given to supply connections other than direct

connections to the branch circuit (for example, use of power strips).

• Inside Enclosure Access — If you want to extend the enclosure, and remove the top

cover, you must allow 0.5 in (1.3 cm) clearance on top of the enclosure for cover

removal.

2 Installing the Avid ISIS 5000

Positioning the Avid ISIS 5000 in the Rack

The following information helps you decide where to install the Avid ISIS 5000 in the rack.

To position the Avid ISIS 5000 in the rack enclosure:

tSelect a position in the rack where the Avid ISIS 5000 is at the proper baseline position.

Positioning the Avid ISIS 5000

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

3U1 3/4 in

1 3/4 in

Baseline position is between

two 1/2inch holes.

Rack mounting rail

hole spacing

EIA rack unit

Rack mounting rail

Outer slide rail bracket assembly

Avid ISIS 5000

front panel mounting holes

Avid ISIS 5000

Installing Avid ISIS 5000 in a Rack

Separating the Slide Rails

You need to separate the slide rails and attach the inner “movable” section to the Avid ISIS

5000 and the outer “fixed” section to the rack rails.

To separate the slide rails:

1. Slide the slide rail completely open.

2. Press the spring clips on the slide rail as shown in the following illustration.

Separating the Slide Rails

3. Pull and separate the two halves.

4. Repeat these steps to separate the second slide rail.

2 Installing the Avid ISIS 5000

Attaching the Outer Rails to the Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on

page 33), perform the following procedure. If your mounting rails have round holes, you

first need to clip on the round hole adapter.

To attach the outer slide rails to the rack:

1. (Option) If your mounting rails have round holes, locate the round hole adapters that

came with your rack mount kit and insert the four adapters on each end of the two outer

slide rail bracket assemblies.

Attaching the Round Hole Adapters to the Bracket Assembly

2. Align the outer slide rail bracket assembly with the front rack-mounding holes.

nYou should have someone helping you hold the slide rails level while you are positioning

them in the rack.

Positioning the Outer Slide Rail with the Front Rack-Mounting Rail

Installing Avid ISIS 5000 in a Rack

3. Push the outer slide rail bracket assembly onto the side rack-mounting rail.

Insert the Outer Slide Rail to the Front Rack-Mounting Rail

4. Insert the Phillips-head screw through the mounting rail, into the threaded bracket. Do

not tighten the screws.

Securing the Outer Slide Rail to the Front Rack-Mounting Rail

5. Adjust the outer slide rail bracket assembly to the rear mounting rail.

2 Installing the Avid ISIS 5000

6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for

the front rack-mounting rail.

Securing the Outer Slide Rail to the Rear Rack-Mounting Rail

7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

8. Tighten the front and rear rack-mounting rail screws.

Attaching Inner Slide Rails to the Avid ISIS 5000

Attach the inner slide rails that were separated from the outer slide rails to the Avid

ISIS 5000.

Installing Avid ISIS 5000 in a Rack

To attach the inner slide rails:

1. Position the inner slide rail against the side of the Avid ISIS 5000 so that the spring clip

end is toward the rear of the enclosure.

2. Secure the inner slide rail to the Avid ISIS 5000 enclosure with three of the small

screws.

Attaching the Inner Slide Rails

3. Repeat this procedure to attach the other inner slide rail on the other side of the Avid

ISIS 5000.

Securing the Avid ISIS 5000 in a Rack

cYou should have someone helping you lift the Avid ISIS 5000 while you are positioning

it into the slide rails.

To secure the Avid ISIS 5000 to the rack enclosure:

1. Lift and position the Avid ISIS 5000 so that the inner slide rails (secured to the Avid

ISIS 5000) are align with the outer slide rails secured to the rack.

2. Push the front of the Avid ISIS 5000 flush against the front mounting rail. The holes in

the Avid ISIS 5000 front panel align with the holes in the front mounting rail.

1 of 6

screws

2 Installing the Avid ISIS 5000

3. From the front of the rack enclosure, insert the large screws through the Avid ISIS 5000

and front mounting rail, and tighten.

nYou can use your own rack hardware if your rack has square holes or unique fasteners.

Front Panel Screws

Installing the Force10 Switch in a Rack

Make sure you have at least 1U of rack space available prior to installing.

cYou should have someone helping you lift the switch while you are positioning it into

the slide rails.

1 of 4

screws

Rack enclosure

front mounting rail

Installing Avid ISIS 5000 in a Rack

To secure the Force10 switch to the rack enclosure:

1. Attach the rack-mount brackets using the four small flat-head screws on each side.

2. Lift and position the switch so that the rack-mount brackets you attached are aligned

with the front outer rack rails.

3. Position the front of the switch flush against the front mounting rails so that the holes in

the switch bracket align with the holes in the front mounting rails.

P28

XFP26

XFP25

Alarm

STACK ID

S50-01-GE-24V

2 Installing the Avid ISIS 5000

4. From the front of the rack enclosure, secure the switch to the rack with the large screws

included with the switch.

nYou can use your own rack hardware if your rack has square holes or unique fasteners.

Installing the Avid ISIS 5000 Drives

To install a drive in the Avid ISIS 5000:

1. Locate the data drives that came with your Avid ISIS 5000.

2. Select one drive.

3. Push the drive carrier latch in to release the handle and pull the handle completely open

to insert the drive carrier.

P28

XFP26

XFP25

Alarm

STACK ID

S50-01-GE-24V

Connecting a Keyboard, Monitor, and Mouse

4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the

enclosure.

Drive Orientation

nWhen you are installing drives in the Avid ISIS 5000, begin the installation at the bottom of a

column of drives. Make sure the first drive you install is level and flat as you insert it into the

enclosure.

cDo not force a drive into a slot. If you are having problems installing a drive, check to

make sure it is level and flat as you insert it into the enclosure, that the drive carrier

latch is open and at a 45 degree angle to the drive carrier, and that the LEDs are on the

bottom of the drive carrier.

5. Slide the drive into the open drive slot in the Avid ISIS 5000 until it stops.

Approximately 1/2 inch of the drive carrier should be outside the Avid ISIS 5000.

6. Push the handle into the drive carrier. This seats the drive in the Avid ISIS 5000. You’ll

hear a click when the drive is fully seated and the handle latches in place.

7. Repeat steps 2 to 6 for the remaining drives.

Connecting a Keyboard, Monitor, and Mouse

An industry standard USB keyboard, USB mouse and VGA monitor are use to access the

Avid ISIS 5000. When installed in a rack with several servers an optional KVM switch can

also be used. The keyboard, monitor, and mouse connections use the same ports described in

the following procedure. Follow the instruction supplied with your KVM switch. You need

to supply KVM cables that are compatible with your KVM switch.

nThere are only two USB ports on the rear of the Avid ISIS 5000 enclosure. One of the ports is

typically used for the application key. When you purchase your KVM switch make sure it

includes a USB splitter cable so that both your keyboard and mouse can plug into the splitter

cable and use a single USB port on the enclosure.

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

2 Installing the Avid ISIS 5000

To connect a standard keyboard, monitor, and mouse to the Avid ISIS 5000:

1. Install your KVM switch in a suitable slot next to the Avid ISIS 5000 in the rack.

You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray

in the rack. These items are optional and can be purchased locally or from Avid.

cDo not place the monitor on top of the Avid ISIS 5000. The enclosure is not designed to

support heavy weight.

2. Attach the VGA connector on the monitor cable to the 15-pin video port on the back of

the Avid ISIS 5000. Secure the connector with the thumbscrews on the connector. For

exact locations see “Avid ISIS 5000 Rear Panel” on page 22.

3. Insert the connector on the keyboard and mouse cables into a USB splitter cable.

nIf you do not have a USB splitter cable, plug your keyboard and mouse cables directly into

the USB ports on the rear of the Avid ISIS 5000.

4. Insert the other end of the USB splitter cable into a USB connector on the back of the

Avid ISIS 5000.

Connecting Power Cords

To connect the power cords to the Avid ISIS 5000:

1. Plug two power cords into the back of the Avid ISIS 5000 and then plug the other ends

into into power outlets..

Avid ISIS 5000 Power Connections

Top power

connector

Bottom power

connector

Intel Pro 1 Gb

Ethernet ports

1, 3, 4, and 6

Myricom 10 Gb

Ethernet port

USB ports

Configuring Considerations

2. Plug two power cords into the back of the network switch and then plug the other ends

into into power outlets.

The LEDs on the front of the switch light and the fan can be heard.

nYour network switch might not have a Power switch and might be powered on when you plug

the power cords into a power outlet.

3. Plug the KVM switch power cord into a power outlet.

Configuring Considerations

The Avid ISIS 5000 can be configured in the following ways:

nFor cable specifications, see “Supported Cabling” on page 133.

• A single Avid ISIS 5000 connects to a single Ethernet switch or stacked Ethernet

switches using four 1 Gb Ethernet connections, see “1 Gb Ethernet Switch

Connections” on page 45.

• One or more Avid ISIS 5000 enclosure connected using a 10 Gb Ethernet connection,

see “10 Gb Ethernet Switch Connections” on page 48.

• Stacked switches support up to 40 Ethernet clients and two storage enclosures. If you

are stacking the Force10 switch, you need 12-Gb stacking modules and cable provided

by Avid. The Avid ISIS 5000 connects to stacked switches using the 10 Gb Ethernet

connection, see “Stacking the Force10 Switches” on page 50.

Connecting Clients Directly to the System Director

You can connect up to four clients directly into the Avid ISIS 5000. Each client needs to be

configured on a separate subnet. The Intel Pro network port on the ISIS 5000 and the client

network port need to be configured with different IP addresses on the same subnet. The

IP addresses on the Avid ISIS 5000 are configured using the Configure Network Adapters

tool. The client IP address are configured on each client in the Network Connection

Properties window.

cYou cannot mix direct connect clients and switch configurations.

2 Installing the Avid ISIS 5000

To connect clients directly to the Avid ISIS 5000:

1. (Single Avid ISIS 5000) Attach one end of your Ethernet cable to each of the four

outside 1 Gb Ethernet ports on the back of the Avid ISIS 5000. These ports are the

Intel Pro network ports and labeled 1, 3, 4, and 6.

Attaching the Ethernet Cable to the Gigabit Ethernet Port

2. Plug the other ends of the Ethernet cables into the network port of each of your four

clients.

3. Configure the four ports using the Configure Network Adapters tool when loading the

software, see “Loading the Software” on page 59.

1 Gb Ethernet connections

Force10 Ethernet Switch

The Ethernet switch should be mounted directly above or below the Avid ISIS 5000. There

is adequate space to run and connect Ethernet cables to the front of the switch. For a list of

currently supported Ethernet switches, see the latest Avid ISIS 5000 ReadMe.

nYou must make your network connections between the switch and the ISIS 5000 enclosure

before loading the software. The software installation automatically searches for

connections and helps with the network configuration.

The Force10 Ethernet switch has been configured for all supported Avid Configurations.

After setting up the switch, the proper configuration is detected at power on. For more

information on the Force10 switch see “Configuring the Force10 Switch” on page 101.

Force10 Switch

1 Gb Ethernet Switch Connections

The following instructions describe how to connect the Avid ISIS 5000 to an Ethernet switch

using the 1 Gb Ethernet ports.

To install the Ethernet switch:

1. Your Ethernet switch should be rackmounted as described in “Installing the Force10

Switch in a Rack” on page 38. Leave adequate room at the front for cables and at the

back for air circulation.

2. Locate four Category 5E, 6, or 6A Ethernet cable.

XFP25

XFP26

Ethernet 1 Gb Ports

LEDs

Alarm

XFP27

XFP28

SFP

Ports (21-24)

Status Panel

Shared

Ports (21-24)

Stack ID

Indicator

LED

P28

XFP26

XFP25

Alarm

STACK ID

RJ-45 Console Port

S25-01-GE-24V

Link/Active

Indicator LEDs

(SFP Ports 21-24)

2 Installing the Avid ISIS 5000

3. (Single Avid ISIS 5000) Attach one end of your Ethernet cable to each of the four

outside 1 Gb Ethernet ports on the back of the Avid ISIS 5000. These ports are the

Intel Pro network ports and labeled 1, 3, 4, and 6.

Attaching the Ethernet Cable to the Gigabit Ethernet Port

nWhen using optional storage enclosures, you must use the 10 Gb Ethernet connection.

1 Gb Ethernet connections

Force10 Ethernet Switch

4. Attach the other end of the four Ethernet cables to the first four 1 Gb ports on the back

of the Ethernet switch.

Attaching the Four Ethernet Cables to the Ethernet Switch

5. Plug in the two switch power cords to power on the switch. The Avid switch

configuration file is automatically loaded. If you need to change your switch

configuration, see “Configuring the Force10 Switch” on page 101.

nAll Force10 switches shipped from Avid include a switch configuration file that supports the

1-Gb and 10-Gb switch configurations documented in this guide. For valid switch

configurations, see “Avid ISIS 5000 Networks” on page 24.

Installing 10 Gb and Stacking Modules Into the Force10 Switch

The Force10 switch has two expansion slots in the back of the enclosure, into which you can

insert either 10 Gb or 12 Gb stacking modules. The 10 Gb module provides a 10 Gb

Ethernet connection between the Avid ISIS 5000 Engine and the switch. The 12 Gb module

is for stacking two Force10 switches, one module is needed in each switch. Modules are

ordered separately and can install in either slot on the back of the Force10 switch.

cAll Force10 switches shipped from Avid with a switch configuration file that supports

the switch configurations documented in this guide. Avid recommends you install

optional switch modules before you power on the switch for the first time. The

appropriate switch configuration is read during power-up. If you install or remove

switch modules after power on, and have not changed the Avid switch configuration,

221

Console

Avid ISIS 5000

Up to 20 clients, ports 5 - 24

1 Gb Ethernet connections

2 Installing the Avid ISIS 5000

the Avid configuration automatically adjust to the changes. If you have modified the

switch configuration in any way, see “Restoring the Avid Force10 Configuration” on

page 106.

10 Gb Ethernet Switch Connections

The optional 10 Gb Ethernet board in the Avid ISIS 5000 connects to a switch using the

10 Gb Ethernet connection. If you need an additional switch (to connect the maximum of

40 clients), see “Stacking the Force10 Switches” on page 50.

nThe cabling in the figure uses the standard duplex 3-meter LC to LC cables.

To connect the Avid ISIS 5000 to a 10 Gb Ethernet port on the switch:

1. (If connected) Remove both power cords from the back of the switch.

2. Removed the left blank faceplate cover on the back of the switch by removing the two

screws that secure the cover to the switch.

3. Insert the 10 Gb Ethernet module into the open slot where the blank cover was removed.

Force10 Switch — Module Installation

4. Secure the module in the switch with the two captive thumb screws.

Force10 Ethernet Switch

5. Insert an XFP transceiver into an open connector on the 10 Gb Ethernet module in the

switch.

Inserting the XFP Transceiver into to the 10 Gigabit Ethernet Port

6. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the ISIS 5000 Engine.

Insert the SFP+ Transceiver into to the 10 Gigabit Ethernet Port on the Engine

7. Connect one end of the LC to LC cable into the transceiver on the rear of the switch.

nUse a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable

specifications, see “Supported Cabling” on page 133.

2 Installing the Avid ISIS 5000

8. Connect the other end of the cable to the 10 Gb port on the rear Engine.

Attaching the 10 Gb Ethernet Cable

9. (Additional storage enclosure) Attach one end of the 10 Gb Ethernet cable to one of the

10 Gb ports on the back of the switch and the other end to the 10 Gb port on the Avid

ISIS 5000 Engine.

10. Plug in the two switch power cords to power on the switch. The Avid switch

configuration file automatically detects the 10 Gb modules. If you need to change your

switch configuration, see “Configuring the Force10 Switch” on page 101.

nAll Force10 switches shipped from Avid include a switch configuration file that supports the

1-Gb, 10-Gb, and 12-Gb stacking switch configurations documented in this guide. For valid

switch configurations, see “Avid ISIS 5000 Networks” on page 24.

Stacking the Force10 Switches

Avid supports stacking two Force10 switches with the Avid ISIS 5000. The expansion slots

in the Force10 switch allow you to stack similar switches together into a single virtual

switch. When two switches are stacked you have the capability of connecting up to the 40

Avid ISIS 5000 1 Gb clients. The stacking modules are ordered separately and install in the

back of the Force10 switch.

nTwo stacked Force10 switches are the only stacked switches that Avid supports in the initial

release of Avid ISIS 5000. See the Avid ISIS 5000 ReadMe for updates.

10 Gb Ethernet LC to LC connection

Optional storage enclosure

Force10 Ethernet Switch

The Force10 stacking modules use a 12 Gb connection between the two switches. Once the

modules are installed, connect the stacking cables as described in the following procedure.

For more information on stacking the Force10 switches, see the documentation provided by

the switch manufacture. The stacked switch configuration uses SFP connectors to connect

the cables to the switch.

nIf using a stacked switch configuration with a 10 Gb connection between the Avid ISIS 5000,

the 10 Gb module can be on either switch.

To stack Force10 switches:

1. Install a 12 Gb stacking module into the right slot of the Force10 switch, similar to the

process described in “Installing 10 Gb and Stacking Modules Into the Force10 Switch”

on page 47.

2. Removed the right blank cover on the back of the that switch as you did when installing

the 10 Gb module.

3. Insert the stacking module into the open slot where the blank cover was removed.

4. Secure the stacking module in the switch with the two captive thumb screws.

5. Repeat steps 2, 3, and 4 on the right slot of the second switch.

6. Connect the stacking cable from one stacking port on the top switch to one stacking port

on the bottom switch.

nEither one of the ports on the stacking module can be used to connect the stacking module to

the other.

Force10 Switch — Stacking Module Configuration

nThe Avid default Force10 switch configuration automatically detects whether modules are

installed or not. You do not need to modify your switch configuration for the addition of the

12 Gb or stacking modules.

7. Plug-in the two power cord to power on your switch.

The Avid switch configuration file automatically detects the 12 Gb modules. If you need

to change your switch configuration, see “Configuring the Force10 Switch” on

page 101.

2 Installing the Avid ISIS 5000

Connecting Multiple Storage Enclosures to the Stacked Switch

The Avid ISIS 5000 Engine System Director lets you expand your storage capacity by

adding an additional enclosure to the Avid ISIS 5000.

To connect the Avid ISIS 5000 drive enclosure to the Avid ISIS 5000:

1. Mount the Avid ISIS 5000 drive enclosure in a rack directly above or below Avid ISIS

5000 Ethernet switch.

cDo not set the Avid ISIS 5000 drive enclosure directly on top of any other components

on the rack. The Avid ISIS 5000 is too heavy to be supported by other rack

components.

2. (If connected) Remove both power cords from the back of the switch.

3. Locate the 10-foot (3-meter) optical cable.

4. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on

the back of the Avid ISIS 5000 enclosure. Secure the optical cable by firmly pushing the

connector into the optical port.

5. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on

the back of the Avid ISIS 5000 enclosure. Secure the optical cable by firmly pushing the

connector into the SFP+ optical port.

6. Attach the other end of the optical cable to the 10 Gb Ethernet switch. Secure the optical

cable by firmly pushing the connector into the optical port.

Avid ISIS 5000 Connection to Two Switches

LC to LC connections

Optional storage enclosure

Connecting to an In-House Network

7. Plug in the two switch power cords to power on the switch and load the switch

configuration file included on the switch. If you have trouble with your switch, see

“Configuring the Force10 Switch” on page 101.

nAll Force10 switches shipped from Avid include a switch configuration file that supports the

1-Gb and 10-Gb switch configurations documented in this guide. For valid switch

configurations, see “Avid ISIS 5000 Networks” on page 24.

8. Install the Avid ISIS 5000 Engine software, see “Configuring the Avid ISIS 5000

Software” on page 72.

Connecting to an In-House Network

To allow the clients in your workgroup to use other network services, you can connect the

workgroup to your in-house Ethernet local area network (LAN).

You need to modify the Avid default configuration in the Avid ISIS 5000 switch to add your

corporate network to the Avid ISIS 5000 environment, see “Customize the Uplink on the

Force10” on page 111. Once you re-configure the Avid switch use a 1 Gb Ethernet cable in

one of the 1 Gb ports to connect Avid ISIS 5000 environment to the corporate network.

nAvid does not install, configure, or troubleshoot in-house LANs. If you are having trouble

with your LAN, consult your Information Services department or your network vendor.

cWhen you are connecting the Avid ISIS 5000 to an in-house network, make sure you

use only Category 5E, 6, or 6A Ethernet cables. Using other cable types can cause

performance problems.

cConnect the Avid ISIS 5000 to an in-house network using the Ethernet switch. Using

the built-in Ethernet ports on the Avid ISIS 5000 can cause an increase in login time for

all the attached Ethernet clients.

To connect your switch to the house network:

1. You can do one of the following:

tIf you are using an Ethernet switch, attach the Ethernet cable coming from the

house network to port 24 on the Ethernet switch and see “Customize the Uplink on

the Force10” on page 111.

tIf you are not using an Ethernet switch, attach the Ethernet cable coming from the

house network to one of the two built-in unused Ethernet ports (ports 2 or 5) on the

back of the Avid ISIS 5000. For an exact location see “Avid ISIS 5000 Power

2 Installing the Avid ISIS 5000

Connections” on page 42. Use of these two ports are not prohibited and can be used

for remote administration. It is the responsibility of your house network

administrator to configure.

nEthernet ports 2 or 5 on the back of the Avid ISIS 5000 do not support bandwidth needed for

editing clients.

Turning On the Avid ISIS 5000 Hardware

When you turn on the power to your Avid ISIS 5000 hardware, you must do it in the

following order so that Avid ISIS 5000 will see all of its connected components.

To turn on the power for each component:

1. The Ethernet switch does not have a Power switch. It turns on when you plug the power

cord into a power outlet.

2. Turn on the Power switch for the KVM switch.

3. Make sure you have all your network cables connected before you load the Avid ISIS

5000 software.

4. Push the power button at the top left on the front of the your System Director and

Engines, see “System Front Panel and LEDs” on page 19.

5. Wait for the Windows operating system to load before you attempt to use the Avid ISIS

5000 software.

nLog on as Administrator and is-admin as the password.

3Configuring the Avid ISIS 5000

This chapter describes network and Windows operating system parameters that need setting

along with instructions creating workspaces using the Avid ISIS 5000 software on the Avid

ISIS 5000.

Topics in this chapter include:

•Windows Operating System and Network Settings

•Software Installation

•Configuring the Avid ISIS 5000 Software

•Sharing Avid ISIS 5000 Workspaces

Windows Operating System and Network Settings

Your Avid ISIS 5000 ships with the Windows operating system installed. If you need to

re-image the internal drives with the Windows operating system see “Product Recovery” on

page 121.

When turning on your Avid ISIS 5000 for the first time the Apply Computer Setup message

is displayed for 3 to 5 minutes. Use the information in the following sections to configure the

Avid ISIS 5000 with the correct date and time, computer name, and network properties.

nLog on as Administrator and is-admin as the password.

3 Configuring the Avid ISIS 5000

Setting the Date, Time, and Time Zone

You need to correctly set the date, time, time zone, and daylight saving time option on each

Avid ISIS 5000

To set the date, time, time zone, and daylight saving time option on the Avid ISIS 5000:

1. Click the time in the taskbar. The Date/Time Properties dialog box opens.

2. Click “Change date and time settings.”

3. In the Date and Time tab, click the “Change date and time” button. Set the date and time

using the Date & Time tab.

4. Set the date and time.

5. Click OK to close the Date and Time Settings dialog box.

6. Click the Change time zone” button.

7. Set the time zone for the location of the Avid ISIS 5000.

8. Make sure the “Automatically adjust clock for Daylight Saving Time” option is selected

if your location observes daylight saving time.

9. Click OK to close the Time Zone Settings dialog box.

10. Click OK to close the Date and Time dialog box.

Specifying a Unique Computer Name

Your Avid ISIS 5000 enclosure has been imaged at Avid with the current operating system

configuration and drivers that have been qualified with the Avid ISIS 5000 system. This

image creates a unique Host name for the system based on the MAC ID of the system board.

If you change the Computer Name of the system you need to remember to rename the

computer after re-imaging the system. When you re-image the system, the Host system

name is reset back to a Host name based on the MAC ID.

nIf changing the System Director computer name, you should do this before installing the

Avid ISIS software.

To specify a unique computer name (by which clients identify your Avid ISIS 5000):

1. Right-click the computer icon on the desktop, and select Properties.

The Control Panel/System dialog box opens.

2. Click Change settings.

3. In the Computer Name tab, click the Change button.

4. Type the new name of the Avid ISIS in the Computer name text box.

Software Installation

5. (Option) Determine if you need to select the Domain or Workgroup in the “Workgroup”

section at the bottom of the dialog box and click Change. Contact your network

administrator for assistance.

6. Click OK.

After a short delay, you are prompted to restart your computer.

7. Click OK.

8. Close all open windows and restart the ISIS 5000.

Virtual System Name

The Avid ISIS software creates a default virtual name of “AvidISIS” on all ISIS 5000

System Directors. If you are using multiple ISIS 5000 System Directors you need to change

the Avid ISIS virtual name. Computers with the same virtual names would cause a network

conflict. Change the Avid ISIS virtual name using the System Director Control Panel after

you have installed your Avid ISIS software, see “Creating an Active Partition” on page 67.

Once you have a virtual name it is stored in the registry and preserved when performing an

Avid ISIS software upgrade. This means if you have created a unique virtual name for your

System Director, you do not need to re-apply the virtual name after performing an upgrade

or reinstalling the software. Alternatively, The virtual name is not preserved if you reimage

the system drive.

Software Installation

After setting up the ISIS 5000 hardware and described in “Installing the Avid ISIS 5000” on

page 29, decide on your network configuration, and install the software.

Connect the Network Cables to the Enclosure

The software senses the network connections on the back of the Avid ISIS 5000. Plug in the

four 1 Gb Ethernet cables into the Intel Pro network ports on the back of the computer if you

are using a single switch or four direct connect clients. If you have multiple enclosures you

need to plug in the 10 Gb network connection. For more information on the supported

network configurations, see “Avid ISIS 5000 Networks” on page 24.

3 Configuring the Avid ISIS 5000

IP Addressing Strategies When Connecting to a Network

Your Avid ISIS 5000 and Ethernet clients must be configured with a unique IP address and

common subnet mask. Your site network administrator should determine how best to

allocate IP addresses for systems on your in-house network, bearing in mind the following:

• You must assign a static IP address to the four Intel Pro 1 Gb ports or 10 Gb port on the

Avid ISIS 5000 Engine. Avid has provided a Configure Network Adapter tool, see

“Checking or Changing the System Director IP Addresses” on page 70 after you have

installed the Avid ISIS software.

• Ethernet clients connected through the Avid ISIS switch are assigned static IP addresses

unless you have a Dynamic Host Configuration Protocol (DHCP) server attached where

the client can automatically obtain an IP address.

• All Ethernet clients connected through the Avid ISIS switch must have addresses in the

same subnet as the Avid ISIS 5000.

• Direct connect Ethernet clients connect directly to the four Intel Pro 1 Gb ports on the

Avid ISIS 5000. Each of the four Intel Pro 1 Gb ports on the Avid ISIS 5000 must be

configured on a separate subnet. The client must match the subnet assigned to the port

that it is connected to on the Avid ISIS 5000. For an example, see “Default IP Network

Addresses for 1 Gb Connections to Direct Connect Clients” on page 64.

cYou must use the Configure Network Adapters tool in the ISIS Launch Pad to set the

Ethernet ports on the Avid ISIS 5000. This tool sets the IP addresses in the registry.

Manually setting the IP addresses on the ISIS 5000 without using the Configure

Network Adapters tool is not supported.

Software Installation

Loading the Software

The Avid ISIS 5000 enclosure does not have a DVD reader. Software is loaded onto the

system using a USB flash drive. The system ships with two USB flash drives:

• One USB flash drive is for moving your Avid ISIS software kit from the installation

DVD to the System Director. This USB flash drive stores approximately 4 GB of data.

nAny USB flash drive is supported for loading the software kit as long as it has at least 1 GB

of storage.

• The second USB flash drive should not be used for loading the software kit. This USB

flash drive stores approximately 16 GB of data and is intended to be used as a bootable

USB flash drive with Avid ISIS 5000 Product Recovery image. For instructions on

creating the bootable USB flash drive with Product Recovery image, see “Reinstalling

the Windows Storage Server 2008 Operating System” on page 124.

To load the Avid ISIS 5000 software:

1. Locate the Avid ISIS 5000 software installer DVD and 4 GB USB flash drive (shipped

with the system).

2. Copy the Avid ISIS 5000 software kit from the installer DVD to the 4 GB USB flash

drive.

The Avid ISIS 5000 software kit consist of all of the files and folders on the installer

DVD. Avid suggests that you copy the software kit onto the 4 GB USB flash drive using

your laptop or desktop computer.

nIt takes several minutes to copy the software kit from the DVD to the USB flash drive. Several

factors influence the amount of time it takes including; the speed of your computer, DVD

reader, and the USB interface.

The Avid ISIS 5000 software kit is also available on the Avid Download Center

(www.avid.com/support/downloadcenter).

nThe Avid ISIS 5000 product documentation is in PDF format. You can access the

documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need

to download and install Acrobat Reader on your Avid ISIS 5000 before you can access the

PDF documentation.

3. Log in to the Avid ISIS 5000 as Administrator (default password: is-admin).

4. Make a folder for the software kit on your root directory (C:\) of your System Director.

5. Insert the 4 GB USB flash drive (with software kit) into any of USB ports on your

System Director.

3 Configuring the Avid ISIS 5000

nIf the software kit is uncompressed on the USB flash drive, you can run the software installer

from the USB flash drive. The advantage of copying the software kit to the Avid ISIS 5000 is

that you have easy access to kit files if you should ever them in the future.

If the USB flash drive does not automatically display:

a. Double-click the computer icon on the desktop.

b. Double-click the USB flash drive icon in the window and copy the software kit into

the new folder you created on the Avid ISIS 5000 system.

6. (If downloaded) Uncompress (unzip) the downloaded software kit in the new folder on

the Avid ISIS 5000 system.

7. Double-click the Autorun.exe file in the software kit.

The installer splash screen appears.

nAvid highly recommends that you click the ReadMe link. This displays the ReadMe file that

provides the latest information regarding the Avid ISIS 5000 system. You must have Adobe

Reader installed to view the PDF.

8. Pick the Avid ISIS 5000 software for the enclosure you are installing the software on.

The list of Actions change based on your selection.

Software Installation

When setting up the ISIS Engine for the first time, the Network Adapter Configuration

and the Raid Set Configuration are performed automatically for you. These two

functions are not performed if your enclosure already had these items configured.

Typically this is the case when upgrading the software version.

tClick the “This Avid ISIS 5000 Engine is the System Director” checkbox if you

have one enclosure or have multiple enclosures but want this enclosure to include

the System Director software.

tDeselect the “This Avid ISIS 5000 Engine is the System Director” checkbox if you

this enclosure is the second enclosure in your Avid ISIS 5000 environment (not the

System Director).

The following table describes the installer options and their functions.

Installer Dialog Box

Selection Function

Software Installation

System Director

or Engine

Click the “This Avid ISIS 5000 Engine is the System Director” checkbox if you have

one enclosure or have multiple enclosures but want this enclosure to be the System

Director which includes the software that runs the Management Console and tracks the

metadata stored in all the data drives.

The “This Avid ISIS 5000 Engine is the System Director” checkbox should not be

checked if you are loading the software on optional storage enclosers. Once you have

the System Director software on one of your enclosures, all of the additional

enclosures are optional and should not have the checkbox checked. These enclosures

are referred to as Engines. Optional enclosures include just the Engine Software.

• Network Adapter Configuration — Displays a Configure Network window for

configuring the IP address of the Avid ISIS network ports being used. It only

appears when the network ports have not been configured (typically during the

initial setup).

• Raid Set Configuration — No window is displayed during this configuration. The

software creates drive arrays using the 16 data drives in the enclosure. The array is

comprised of three RAID 5 groups and one spare drive and is required before you

can make workspaces. This process takes several hours to complete and can be

monitored in the Status panel of the Management Console. Most administrative

functions can be performed while the data drives are being initialized. This process

is only done during the initial setup.

3 Configuring the Avid ISIS 5000

• Storage Manager Software — Installs the software used to run the data drives. This

software is installed on both the System Director and Engines.

• System Director Software — (System Director only) Installs the System Director

software and creates the file system for the data drives. It also provides the ISIS

Management Console and error logging.

• Storage Manager Installers — (System Director only) Installs the Engine Software

installer on the System Director. This installer is accessed when you click the

Installers icon in the Management Console.

• ISIS Client Installers — (System Director only) Installs the “client installers” on

the System Director. Clients can then install the latest software on the clients from

the System Director Management Console window. These installers are accessed

when you click the Installers icon in the Management Console.

• ISIS SNMP Extension Agent — (System Director only) Installs software to

support Simple Network Management Protocol (SNMP). It is used with network

management to monitor network-attached devices for conditions that warrant

administrative attention. These SNMP monitoring agents are used with an

OpenNMS user interface to support the Avid System Monitor.

Avid System Monitor is an option for ISIS 5000 systems covered by the “Avid

Uptime Support” contract option. The software required for the monitoring

solution is provided as part of the Avid PS installation engagement.

Resources

Contact Displays the Avid corporate address and contact information.

Avid’s Website This link brings you to the Avid web site (www.avid.com). If you do not have internet

access on the computer running this software installation, Page not found is displayed.

ReadMe Avid recommends that you read all the information in the ReadMe file thoroughly

before installing software or attempting to use the Avid ISIS system. This ReadMe

provides information that is not in the other Avid ISIS documentation.

nSearch the Avid Knowledge Base for the most up-to-date ReadMe file, which

contains the latest information that might have become available after the

documentation was published. To view the online version, visit the Knowledge

Base at www.avid.com/readme.

The document provides hardware and software requirements, a limitations and known

issues, and other important information. You can access the documentation in the

top-level AvidISISDocumentation folder on the Avid ISIS installer kit.

Installer Dialog Box (Continued)

Selection Function

Software Installation

9. Click Apply.

10. Follow the screen prompts accepting the defaults and License agreement.

11. (New installs) If this is a new installation, a Configure Network Adapters tool appears

asking you to provide the IP Address of the Ethernet connections.”

nThe Configure Network Adapters tool displays only the supported 1 Gb Intel Pro ports (1, 3,

4, and 6) or the 10 Gb port if it is being used.

cYou must use the Configure Network Adapters tool in the ISIS Launch Pad to set the

Ethernet ports on the Avid ISIS 5000. This tool sets the IP addresses in the registry.

Manually setting the IP addresses on the ISIS 5000 with out using the Configure

Network Adapters tool is not supported. You can set the Gateways for each network

connection using Windows (outside of the Configure Network Adapters tool). This

should only be done in a routed environment.

Documentation This is a link that brings you directly to the AvidISISDocumentation folder on the Avid

ISIS installer kit. This folder can be wherever the installer files have been saved. This

folder has all of the Guides that are included with the release.

Browse Content This is a link that brings you directly to the Avid ISIS installer kit. From here you can

access all the files included in the kit. This folder can be wherever the installer files

have been saved.

Create Recovery

USB Drive

This link opens a tool that helps you create a Product Recovery USB Flash Drive. Avid

highly recommends you copy the image to the USB flash drive provided with your

ISIS 5000 as part of your initial setup. For instructions on using this tool, see “Creating

a Product Recovery USB Flash Drive” on page 122.

Installer Dialog Box (Continued)

Selection Function

3 Configuring the Avid ISIS 5000

tDirect Connect Clients — If you have four clients connected directly into the

System Director, each client needs to be on a separate subnet and a common subnet

mask. Avid suggests the following addresses.

Default IP Network Addresses for 1 Gb Connections to Direct Connect Clients

Location

ISIS 5000

IP Network Address

Client

IP Network Address Subnet Mask

Direct connect — port 1 192.168.11.10 192.168.11.100 255.255.255.0

Direct connect — port 3 192.168.13.10 192.168.13.100 255.255.255.0

Direct connect — port 4 192.168.14.10 192.168.14.100 255.255.255.0

Direct connect — port 6 192.168.16.10 192.168.16.100 255.255.255.0

Software Installation

t1 Gb Connections to a Single Switch — If you are using the four 1 Gb

connections from the ISIS 5000 System Director to a switch, each port on the

System Director uses an IP address on the same subnet and a common subnet mask.

Similar to the default addresses used in the illustration.

Configure the four ports using the Avid ISIS 5000 software Configure Network

Adapters tool. Avid recommends the following IP Network Address configuration.

Default IP Network Addresses for 1 Gb Connections to a Single Switch

Location IP Network Address Subnet Mask

Switch connection to port 1 192.168.255.11 255.255.255.0

Switch connection to port 3 192.168.255.13 255.255.255.0

Switch connection to port 4 192.168.255.14 255.255.255.0

Switch connection to port 6 192.168.255.16 255.255.255.0

Suggest starting the client IP

network address at:

Suggest starting at 192.168.255.100 and higher

(Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

3 Configuring the Avid ISIS 5000

t10 Gb Connection to a Switch — If you are using the 10 Gb connection from the

ISIS 5000 System Director to a switch, the System Director uses one IP address.

Similar to the default addresses used in the illustration.

Configure each Avid ISIS 5000 enclosure using the Configure Network Adapters

tool. Avid recommends the IP Network Address configuration shown in the

following table:

12. Once you have set the IP network addresses for the Ethernet ports you are using, click

OK.

13. Once the installation is complete, click Finish.

Default IP Network Addresses for 10 Gb Connections to the Switch

Location IP Network Address Subnet Mask

System ID 1 192.168.255.21 255.255.255.0

System ID 2 192.168.255.22 255.255.255.0

Suggest starting the client IP

network address at:

Suggest starting at 192.168.255.100 and higher

(Example:192.168.255.100, 192.168.255.101,

192.168.255.103, 192.168.255.104, etc.)

255.255.255.0

Software Installation

nThe Raid Set Configuration continues to run in the background setting up three RAID 5

groups on the data drives. For more information the on the RAID Groups, see “Drive Array

and Slot Locations” on page 21. This function can take up to 15 hours to complete. If the

Avid ISIS 5000 is accidentally turned off during the time the RAID configuration continues

once the Avid ISIS 5000 is powered on again.

Product Recovery Needs to be Copied to the USB Flash Drive

The product recovery image is included on the E:\ partition of the system drive. The

software installer splash screen provides a link to a tool that copies the image to the 16 GB

USB flash drive provided with your ISIS 5000. Avid highly recommends you copy this

image during the initial system setup. For instructions on how to create the product recovery

USB flash drive, see “Creating a Product Recovery USB Flash Drive” on page 122.

Installing the Application Key

You need to have the Application Key installed to make an Active partition.

To install the application key (dongle):

1. Locate the application key in the Avid ISIS 5000 kit.

2. Install the application key into one of the USB ports on the Avid ISIS 5000 System

Director. For an exact locations, see “Avid ISIS 5000 Front Panel” on page 16 or “Avid

ISIS 5000 Rear Panel” on page 22.

Make sure the application key is seated completely in the port.

nIf you have multiple ISIS 5000 enclosures, the application key must be plugged into the

Engine that is running the System Director software. Clients cannot access the ISIS 5000

software if the application key is plugged into the Engine-only system.

Creating an Active Partition

Before you can use the Avid ISIS 5000 or Management Console, you must initialize your

system by creating an Active partition on the System Director.

3 Configuring the Avid ISIS 5000

To create an Active partition:

1. Click System Director Control Panel from the Launch Pad or Start > Programs > Avid >

ISIS System Director and select Control Panel.

2. Click Stop System Director.

The Configure File System button becomes active.

Software Installation

3. Click Configure File System.

The File System Configuration dialog box opens.

cWhen you Create Active File System, this action results in the loss of all media assets

on the system. This is a non-recoverable action and extreme caution should be

exercised when this command is invoked.

4. Select Create Active File System click OK.

The Avid ISIS System Director service automatically starts when complete. In the

System Director Control Panel, the “System Director is running” display turns green.

Binding the Storage Elements

After you have created an Active partition you need to bind the Storage Elements using the

Management Console. If you have more than one Engine in your ISIS 5000 configuration,

they appear listed in the Storage Manager page. One or multiple enclosures can be bound.

3 Configuring the Avid ISIS 5000

To bind the Storage Elements:

1. Type http://IP address of System Director in your browser or click Management Console

in the Launch Pad.

2. Log into the System Director.

nThe default Management Console Administrator password is blank (no password).

3. Click the Storage Managers icon or double-click the unbound Status message in the

System Status console.

4. Select the ISIS Engine listed in the Storage Managers list.

Multiple ISIS Engines can be selected and bound.

cMake sure your ISIS Engines have different names, two ISIS Engines on the same

switch, with the same name, cannot be bound.

5. Click Bind.

6. Click Yes to confirm the request.

7. Click Refresh to see the status circle next to the Name turn change to green when

complete.

Checking or Changing the System Director IP Addresses

After you have installed the System Director software, an Avid ISIS Launch Pad is displayed

on the System Director Desktop. Use the following procedure if you need to access the

Configure Network Adapters window.

Software Installation

To display the System Director IP Addresses:

1. (Option) If the ISIS Launch Pad is not displayed on the Avid ISIS 5000 System Director

Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray.

The ISIS Launch Pad is displayed.

nYou can also start the Configure Network Adapters by clicking Start > Programs > Avid >

ISIS Storage Manager > Configure Network Adapters.

3 Configuring the Avid ISIS 5000

2. Click Configure Network Adapters.

The Network Adapters dialog box displays the System Director IP addresses.

Configuring the Avid ISIS 5000 Software

You need to configure the Avid ISIS 5000 software to create workspace. The software and

configuration tools are described in the Avid ISIS 5000 Administration Guide. The guide

describes the Avid ISIS 5000 software and the tools. This configuration requires that you:

• Create a Storage Group

• Create one or more workspaces

• Create user accounts

Configuring the Avid ISIS 5000 Software

Accessing the Management Console From Any Computer

You can use Management Console from anywhere to perform the following functions:

• Install or upgrade the client software

• Create Workspaces, see the Help or Avid ISIS 5000 Administration Guide.

Workspaces can only be created once you bind the Storage Elements and the Storage

Group is created.

• Create Users and set permissions, see the Help or Avid ISIS 5000 Administration Guide.

To access the Management Console:

1. Type http://IP address of System Director in your browser.

nIf you Avid ISIS network includes a Domain Name System (DNS), you can type the System

Director’s name in the browser.

2. Log into the System Director.

nThe default Management Console Administrator password is blank (no password).

The ISIS Management Console opens.

3 Configuring the Avid ISIS 5000

Creating a Storage Group

You can only create a Storage Group after you have bound the Storage Elements see

“Binding the Storage Elements” on page 69. One Storage Group is created per enclosure or

one Storage Group across multiple enclosures.

See the Avid ISIS 5000 Administration Guide or Help for additional information about

crating a Storage Group.

Creating Workspaces

Workspaces are locations to store and segregate data. They appear as network drives to the

clients. You can allow users to access some or all of the workspaces, and assign permissions

for how each user can access the data in a workspace.

Click the Workspaces icon in the Management Console. See the Avid ISIS 5000

Administration Guide for information on creating Workspaces.

Creating User Accounts

User accounts allow individual users, or groups of users, access to the workspaces. These

accounts allow users to mount or map Avid ISIS 5000 workspaces on their workstations.

Click the User icon in the Management Console. See the Avid ISIS 5000 Administration

Guide for additional information about creating new users.

Configuring the Client Network Properties

Before you can connect your Macintosh® or Windows clients to the Avid ISIS 5000

network, you must configure the network properties on each client. If using the default Avid

ISIS 5000 setup, you need to set a static IP address and subnet mask for the Ethernet port

connection on every client.

nIf your Avid ISIS network includes a DHCP server, clients can automatically obtain

IP addresses. You only need to assign static IP addresses on your Ethernet clients if you do

not have a DHCP server.

Configuring the Client Network Properties

Windows Vista and Windows 7 Client Network Properties

To configure the Ethernet port on your Windows Vista or Windows 7 clients:

1. Click Start and type

ncpa.cpl

in the Search text box.

2. Right-click the Local Area Connection and select Properties.

3. Select the Internet Protocol Version 4 (TCP/IP) option.

3 Configuring the Avid ISIS 5000

4. Click the Properties button. The Internet Protocol Version 4 (TCP/IP) Properties dialog

box opens.

5. In the General tab, select the “Use the following IP address” option.

6. Type a unique IP address in the IP address text box. Depending on your configuration.

tDirect connect configurations, see “Default IP Network Addresses for 1 Gb

Connections to Direct Connect Clients” on page 64

tSwitch configurations, see “Suggest starting the client IP network address at:” on

page 66

7. Type the appropriate subnet mask in the Subnet mask text box.

8. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to

add the Default gateway and DNS server addresses.

See your corporate administrator for the Default gateway and DNS server addresses.

9. Click OK to close each of the open dialog boxes and save the changes.

Configuring the Client Network Properties

Windows XP Client Network Properties

To configure the Ethernet port on your Windows XP clients:

1. Right-click the Network icon on the desktop, and select Properties. The Network and

Sharing Center window opens.

2. Right-click the Local Area Connection and select Properties.

3. Select the Internet Protocol (TCP/IP) option.

4. Click the Properties button. The Internet Protocol (TCP/IP) Properties dialog box opens.

5. In the General tab, select the “Use the following IP address” option.

6. Type a unique IP address in the IP address text box (see “Suggest starting the client IP

network address at:” on page 66).

7. Type the appropriate subnet mask in the Subnet mask text box.

8. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to

add the Default gateway and DNS server addresses.

See your corporate administrator for the Default gateway and DNS server addresses.

9. Click OK to close each of the open dialog boxes and save the changes.

3 Configuring the Avid ISIS 5000

10. Close all the remaining open windows and dialog boxes.

Macintosh Client Network Properties

To configure the Ethernet port on your Macintosh clients:

1. Click System Preferences in the Dock.

2. Click Network.

3. Select the Ethernet port in the left pane.

4. In the right pane select Manual from the ConfigureIPv4 menu.

5. Type a unique IP address in the IP address text box (see “Suggest starting the client IP

network address at:” on page 66).

6. Type the appropriate subnet mask in the Subnet mask text box.

7. (Optional) If connecting to a corporate network or outside the ISIS subnet, you need to

add the Default gateway and DNS server addresses.

See your corporate administrator for the Default gateway and DNS server addresses.

8. Click Apply.

Configuring the Client Network Properties

Loading Client Software

You are now ready to load your Avid ISIS client software on the supported Macintosh or

Windows clients. For information on using your client software see the Avid ISIS 5000

Client Manager Guide. You can load the Client software in the following ways:

• You can use the a Browser to reach the ISIS Management Console and load it from the

System Director.

• Download the client installers from the Management Console and copy the software to a

USB flash drive. You might also copy the Java application from the Avid ISIS 5000

software kit [drive]:\Tools_3rdParty\Java folder, then install each client separately from

the USB flash drive.

• You can store the client software somewhere on the network and allow everyone who

needs the software to gain access to it and load it.

When installing Avid ISIS client software on Windows systems, make sure you are

up-to-date with your Windows critical updates.

To install the client software using a browser:

1. Start your browser application.

2. Run your Windows Update and accept all “High-priority Updates.”

3. Type http://IP address of System Director in your browser.

nIf you Avid ISIS network includes a Domain Name System (DNS), you can type the System

Director’s name in the browser (default Virtual name is AvidISIS).

The ISIS Management Console opens.

4. Type your ISIS user name and password.

3 Configuring the Avid ISIS 5000

5. Click the Installers icon.

An Installer Downloads screen opens.

6. Click the appropriate client installer.

The installer might ask if you want to save or run the installation software; either is

acceptable.

7. Click the appropriate Flash executable.

8. Install the Flash and client software following the on-screen prompts. Accept the

defaults when uncertain of any choices.

9. Restart the client when prompted.

The client software starts automatically when restarted.

10. Your client software also requires Java Runtime Environment (JRE) software, see “Java

Runtime Environment” on page 81 for information on where you can get JRE.

Configuring the Client Network Properties

Java Runtime Environment

The Avid ISIS 5000 Management Console and Avid ISIS Client Manager requires version 6

(build 1.6) or higher of the Java Runtime Environment (JRE). Avid provides a qualified

version of JRE for Windows systems on the Avid ISIS 5000 software kit

[drive]:\Tools_3rdParty\Java folder.

For clients using a Macintosh system, download the Java software from the Apple® Web site

(www.apple.com) or use the Apple Software Update.

Configuring Client Software

To mount workspaces on the client do the following:

1. Load the client software as explained in “Loading Client Software” on page 79.

2. Do one of the following:

t(Windows) If the Client Manager icon is not available in the Windows taskbar,

select Start > All Programs > Avid > ISIS Client > ISISClientManager.

t(Windows) Click the Client Manager icon in the Windows taskbar.

t(Windows) Right-click the Client Manager icon and select ISIS Client Manager.

t(Macintosh) Double-click the Client Manager alias icon on the desktop, or

double-click the Client Manager alias icon in the dock.

t(Macintosh) If the Client Manager alias icon is not available, select Go >

Applications, and then double-click the AvidISIS folder. In this folder, double-click

the ISISClientManager.app file.

3 Configuring the Avid ISIS 5000

The ISIS Client Manager opens.

3. Log in using the Username and Password assigned to you by the Avid ISIS 5000

administrator. Do one of the following:

t(Windows) Type your account name in the Username text box, and type your

password in the Password text box.

t(Windows) If your ISIS system is configured to use the Windows user name and

password for your local system, select OS Login. By default, the Username and

Password text boxes are inactive when you select this option.

t(Macintosh) Type your Avid ISIS 5000 account name in the Username text box, and

type your password in the Password text box.

4. Click the Connect button.

When the connection is successful:

- Workspaces you have been given access to are listed in the workspace list.

- The Connect button changes to Disconnect when the connection is complete.

- The Change Password and Launch Management Console buttons become active.

Connections

list

Preferences

Workspaces

list

AvidISIS

Sharing Avid ISIS 5000 Workspaces

5. (Option — Windows only) If you used the OS Login option, and you want to connect to

the network automatically every time you start your system, select the Auto-Connect

checkbox.

Sharing Avid ISIS 5000 Workspaces

The Avid ISIS 5000 software includes the service that automatically mounts and shares Avid

ISIS 5000 workspaces. The workspaces are mounted in response to mount requests received

from the Client Manager software on the clients. The service can mount up to 21

workspaces, the maximum available number of drive letters.

The Avid ISIS 5000 software service starts automatically when you start the Avid ISIS 5000.

On startup (and every 60 seconds thereafter), the service reads the configuration information

to obtain workspace, user, and access privilege information. It then uses this information to

remount workspaces on the Avid ISIS 5000 with the correct access privileges. See the Avid

ISIS 5000 Administration Guide for more information about sharing workspaces, user

accounts, and access privileges.

3 Configuring the Avid ISIS 5000

4Avid ISIS 5000 Upgrade Guidelines

This section provides a summarized list of what tasks need to be performed when upgrading

Avid ISIS.

The following list provides the order in which tasks need to be performed.

• If you have not already noted the host names, passwords, IP address, and other

important network details, see “Preupgrade Information” on page 89. Although this

information needs to be gathered before you start, the blank pages are at the end of this

chapter.

• Do not perform an Avid ISIS system upgrade if your network is not in optimum working

order, see “Health Check” on page 85.

• If you have documented the preupgrade information and your Avid ISIS is healthy, you

can start the Avid ISIS system upgrade, see “Software Upgrade” on page 86.

• After you finish the upgrade, confirm everything is functioning properly, see “Post

Upgrade System Verification” on page 87.

Health Check

Before any changes are made to the system, perform the following quick checks to verify

that the system is in good working order. Do not perform an upgrade if there are any issues

with the system. Correct all problems before performing the upgrade.

Things to check before upgrading:

1. Log into the ISIS Management Console and click Storage Managers and Storage

Elements. All Storage Managers and Storage Elements should be green, investigate any

error statuses.

2. Open a command window and ping your switch. The switch should be pingable and able

to access any client on the switch.

3. Ping the System Director and each enclosure.

4. Ping the default gateway if on a corporate network from the System Director. This

should be accessible from any point in the network.

4 Avid ISIS 5000 Upgrade Guidelines

5. Log into the System Director and open the System Director’s Control Panel. Indicators

in the System Director Status should be green or blue (no red or yellow). Check the the

Metadata Status is green. The date stamp should be current.

6. Check the system event logs on the System Director for recent error events.

7. Perform a thorough physical inspection of the interconnection cables looking for:

- Missing retainers, strains, sharp bends, signs of physical abuse.

- Ensure that labels are visible, physically firmly in place, and legible.

- Confirm that all fans and ventilation areas are free of obstructions, dirt, lint, and

debris.

- Ensure that there is clearance in the front and rear to allow components to be

replaced without obstructions for their full enclosure travel length.

- Make sure cables are not zip tied to the power supplies or the switches.

Software Upgrade

After noting the necessary network and system component information listed in “Preupgrade

Information” on page 89 you are ready to upgrade the Avid ISIS 5000. Read the upgrade

section in the ISIS ReadMe for specific upgrade unique procedures in the release, then use

the following procedure for the upgrade.

You must first download your software from the Avid Download Center

(www.avid.com/support/downloadcenter) or installer DVD to your laptop (or computer).

Copy the installer kit to a USB flash drive.

To update your Avid ISIS 5000 software:

1. Check the ReadMe for the version of the network interface driver that is required for the

release you are installing. If the System Director does not have the correct version,

update the network board drivers on the System Directors and clients.

2. Shutdown or exit the Client Manager application on all Avid ISIS clients connected to

the engines.

This includes AirSpeeds®, AirSpeed Multi Streams, editing clients, and ancillary

servers; for example Interplay® servers.

nYou do not need to shutdown the client if they can continue to work off line. AirSpeeds can

continue to capture to their internal drives and editing systems can edit as long as they are

not using workspaces.

3. Load the new software kit (new version) on the System Director from the USB flash

drive.

Post Upgrade System Verification

4. Double-click the Autorun.exe file in the software kit.

The installer detects the existing version of the installed software and displays the

components that need to be upgraded in the splash screen.

5. Click Apply.

nThe installer automatically stops the System Director service and uninstalls the earlier

version of software.

6. Once the software is installed, the System Director service starts up. Verify this in

System Director Control Panel.

7. Repeat step 3 to step 6 on the storage only Engines if they exist.

8. Update your Avid ISIS client software.

nTo get started with the client upgrades, you can manually copy the client installers to a USB

flash drive. The installers on the System Director are located on

[drive]:\AvidISISClientInstallers. You can also log into the Management Console and access

the Installers link and download the appropriate client installer.

- For Windows clients, you need to uninstall the ISIS client using Windows Control

Panel, restart, install ISIS client, and restart.

- For Macintosh clients, you need to uninstall the ISIS client, restart the client after

the install, and install the new client software.

- AirSpeed clients, require the placement of the software installation package on an

HTTP server.

The AirSpeed user interface provides a window where you type the URL path in the

Server text box where the AirSpeed upgrade is located. Select the AirSpeed ISO

image from the Available Versions list. Click Update Version. For more information

on upgrading AirSpeeds, see the Avid AirSpeed Setup and Installation Guide.

Post Upgrade System Verification

After upgrading a system it is important to do a series of checks to verify that all upgraded

components are functioning optimally.

To verify the upgrade:

1. Verify network connectivity for all components:

a. Ping the switch and several client in the ISIS 5000 network.

b. From any clients, ping the System Director’s IP address or host name.

c. From any clients, ping the storage only Engines if they exist.

4 Avid ISIS 5000 Upgrade Guidelines

2. Verify the System Director is functioning properly by checking the following:

a. Check if any new errors are getting generated in the event logs.

b. In System Director’s Control Panel all lights should be green or blue.

c. Check the Metadata Status and that the date stamp is current and updating

frequently.

3. Check all clients for proper operation using Path Diag. Run path diag on a couple of

clients and verify consistent performance. To set PathDiag Tool:

a. Do one of the following:

- (Windows) Select Start > All Programs > Avid > ISIS Client > PathDiag.

- (Macintosh) Select Go > Applications > AvidISIS folder. In this folder,

double-click the PathDiag.app file.

b. Click Start > Avid ISIS Program group> Path Diag.

c. Click Setup.

d. Set “Path to Test” to a mounted ISIS workspace letter. (Check in my computer if not

sure) Make sure its an ISIS workspace and not the internal C: drive.

e. Set the duration to 10 minutes.

Preupgrade Information

f. Click Custom Test and set the following parameters:

g. Click Ok and Start.

1-Gb clients that are not bandwidth limited should expect at least 65 MB/sec in the

Path Diag tool.

4. While Path Diag is running check the system to make sure that there are no Network

Degraded status indications.

In the ISIS Management Console, click Storage Elements. All Storage Elements should

be green and not displaying any Network Degraded states.

Preupgrade Information

Gather the following information before the upgrade. This information is critical to

troubleshooting an Avid ISIS 5000.

• Current Avid ISIS software version

• Avid ISIS Administrator password

• Number of Avid ISIS engines

• Drive Size: 2 TB____ other____

• Number of Storage Groups

• Number and type of editing clients: (Windows or Macintosh)

• Number of AirSpeeds

• Other workgroup server details (for example Interplay; host names, passwords, and

versions)

Custom Test Settings

1 Gb client

(not bandwidth limited)

File Access Method Automatically select

Reads vs Writes Writes, then Reads (Sequential)

Transfer Size 4096

Transfer Rate Unlimited

Max File Size 1000

4 Avid ISIS 5000 Upgrade Guidelines

Switch Information

Note the following switch information:

• Type of switch (The Force 10 switch is the only switch in the initial release.)

• Number of switches

• Location of configuration files

System Director Information

Note the following System Director information:

Virtual Network Name and IP Addresses

IP Address

ISIS virtual Name

System Director

Host name

Administrator Password

1 Gb port 1 IP address

1 Gb port 3 IP address

1 Gb port 4 IP address

1 Gb port 6 IP address

10 Gb port IP Address

Subnet Mask IP Address

Default Gateway

Preupgrade Information

Optional Storage Information

Fill out the following enclosure and switch information for the on site equipment.

Are enclosure using 10-Gb links? ______________

Note what enclosure that are using 10-Gb links and the configuration:

On Site Spares

List all Avid ISIS spare parts that are onsite:

Optional Storage Enclosure, Serial Number

IP address:

Host name of computer

Passwords:

Spare data drive:

Spare Components and Cables

Part Quantity Firmware Version (if known)

Ethernet switch

Data drives

XFP and SFP+

(used with switch connections)

N/A

Intel® network boards

10-GB fiber cable N/A

CAT5e/6 cable N/A

Additional Parts Available

4 Avid ISIS 5000 Upgrade Guidelines

Spares Checklist

Use the following list to assure that you have the correct parts onsite when performing any

Avid ISIS upgrade. This can be a mix of customer spares and parts brought onsite by

upgrade technicians.

•2 — Data drives

• 1 — SFP+ (used with switches)

Additional spares for a comprehensive spares parts list:

• If Force10 switches are in use: 1 additional SFP+, 1 LC-LC cable

5Adding and Replacing Hardware

This section provides procedures for adding and replacing components in your Avid

ISIS 5000. Do not add any hardware if there are any issues with the system. Correct all

problems before adding new hardware and making changes to the system, perform a quick

checks to be verify that the system is in good working order, see “Health Check” on page 85.

Removing and Replacing Data Drives

The Avid ISIS 5000 automatically uses the spare drive in the enclosure to repair the RAID

group where the drive has failed or was taken off line.

nYou do not need to stop the System Director to replace a single drive.

As long as you have a spare drive in the enclosure the RAID controller automatically starts

repairing a RAID group using the spare when:

• The RAID controller identifies a drive has failed.

• A data drive has been taken offline (Make Drive Offline) using the LSI MegaRAID

Storage Manager.

• A data drive has been physically pulled from the enclosure (without being identified

using one of the two previous conditions).

Removing a Drive

When a RAID data drive fails, the ISIS 5000 automatically replaces the failed drive in the

RAID set with the hot spare. You can identify the failed drive by locating the data drive on

the front that has both the blue and red LEDs on solid, for a list of data drive LED meanings,

see “Avid ISIS 5000 Front Panel” on page 16. When you have a failed drive, the Status

section in the Management Console displays yellow and states the drive set is rebuilding

with the percentage of how much of the RAID set rebuild is completed. You can remove the

failed RAID data drive whenever the red and blue LEDs have indicated that the drive has

failed. The rebuild process does not need to be completed before the failed drive can be

removed. The status remains yellow until the rebuild is finished and a new hot spare has

been inserted. When the new hot spare is inserted, the ISIS 5000 automatically makes the

raw drive into a spare.

5 Adding and Replacing Hardware

To remove a drive from the Avid ISIS 5000:

1. Locate the data drive on the front of the ISIS 5000 that has the solid blue and red LEDs

on solid.

nYou do not need to wait for RAID groups to repaired before removing a failed drive. The

RAID group uses the other four drives in the RAID to make the spare drive part of the group.

2. Push the button, then pull the handle to unlatch the drive and slide the drive carrier out

of the Avid ISIS 5000.

Replacing a Drive

After removing a data drive as previously described (see “Removing a Drive” on page 93),

install the replacement data drive as described in the following procedure. When the new

data drive is inserted, the ISIS 5000 automatically makes the raw drive into a hot spare.

To replace a drive in the Avid ISIS 5000:

1. Make sure the handle on the drive carrier is unlatched and pulled open as far as possible.

2. Slide the drive into the open drive location in the Avid ISIS 5000 enclosure until it stops.

Approximately 1/2 inch of the drive carrier should be outside the enclosure.

3. Push the handle into the drive carrier. This seats the drive in the enclosure.

The new drive now becomes the Global Hot Spare.

Replacing the ISIS 5000 Enclosure

Use the following procedure when replacing an ISIS storage enclosure. For purposes of this

procedure, the enclosure to be replaced is referred to as “old enclosure” and the replacement

enclosure as “new enclosure.”

nAlthough not required for this procedure it might be helpful to note the host names,

passwords, IP address, and other important network details, see “Preupgrade Information”

on page 89.

To replace an ISIS 5000 enclosre:

1. Power-off the old enclosure by clicking Start > Shut Down.

2. Disconnect the two power cords from the back of the old enclosure.

3. Disconnect the 1-Gb connections and any 10-Gb (optical) connections from old

enclosure.

Replacing the ISIS 5000 Enclosure

4. Carefully remove both system drives from the rear of the old enclosure. Put them in a

safe place.

These are mirrored drives. The order in which you replace these drives in the new

enclosure should not matter. Although it would be good practice to mark the system

drives as the upper and lower and replace them back in the same order in the new

enclosure.

nYou do not need to power off the enclosure if just swapping out one of the system drives. The

new system drive is automatically rebuilt from the single working system drive. For more

information see “Replacing System Drives in the Enclosure” on page 97.

5. Carefully remove all (16) data drives from the front of the old enclosure and put them in

a safe place.

These data drives are labeled by the system as three RAID groups (5 drives per group)

and one spare drive. The order in which you replace these drives in the new enclosure

should not matter. Although it would be good practice to mark the data drives as to the

slot location and replace them back in the same order in the new enclosure.

nIf you replace the data drives back in the same location in the new enclosure, you do not

need to “scan foreign configuration” and import the drive sets using the LSI MegaRAID

Storage Manager tool.

6. Remove the old enclosure from the rack.

7. (Option) Swap your LSI MegaRAID controller from the old enclosure to the new

enclosure.

nYou can swap your old LSI MegaRAID controller board into the new enclosure if you know it

is working properly. If you use the new LSI MegaRAID controller in the new chassis, the LSI

controller would not recognize the 16 data drives. You need to “Load Configuration” using

the LSI MegaRAID Storage Manager tool. For instruction on loading the RAIDed data

drives, see the LSI MegaRAID Storage Manager tool Help.

8. Install the new enclosure into the rack (without the system or data drives).

9. Carefully reinsert the both system drives into the rear of the new enclosure.

If you recorded the locations from which the drives were removed on the original

enclosure, insert them into the same upper and lower locations.

10. Carefully reinsert all data drives into the original position in which they were in on the

old enclosure.

If you recorded the locations from which the drives were removed on the original

enclosure, insert them into the same drive slot locations.

11. Insert the two power cords into the power supplies on the back of the enclosure.

5 Adding and Replacing Hardware

12. Reconnect any 1-Gb and 10-Gb cables that were disconnected earlier.

13. (Option) If this enclosure is the System Director, move the Application Key (dongle)

from the old System Director to the new System Director.

14. Power-on the new enclosure.

Give the new enclosure at least 3 minutes to initialize

15. (Option) If you did not swap your LSI MegaRAID controller from the old enclosure to

the new enclosure, you need to Load Configuration using the LSI MegaRAID Storage

Manager tool.

a. Start the LSI MegaRAID Storage Manager tool and log in using the Administrator

name and password.

b. Click the Logical tab.

c. Select the LSI MegaRAID controller in the left pane.

d. Select Go To > Controller > Load Configuration. For details, see the LSI

MegaRAID Storage Manager tool Help.

e. Click Yes to confirm the operation.

Adding Optional Storage

The first enclosure includes the System Director software, metadata, and 16 data drives. A

second enclosure is optional. The data drives in each enclosure can be bound into a Storage

Group per enclosure or a Storage Group for both enclosures. The additional enclosure works

off of the System Director software installed in the first enclosure.

cThe new enclosure cannot become part of your existing Storage Group.

nAdditional storage enclosures require a 10 Gb connection between the System Director and

the additional storage enclosures (through 10 Gb connections on the switch). If your are

currently using 1 Gb connections between the System Director and the switch, you must

purchase and install 10 Gb modules for the switch, see “Installing 10 Gb and Stacking

Modules Into the Force10 Switch” on page 47.

To add optional storage:

1. (Option) If not already configured, change your 1 Gb Ethernet connections between the

System Director and the switch to a 10 Gb Ethernet configuration, see “Installing 10 Gb

and Stacking Modules Into the Force10 Switch” on page 47.

2. Rack the optional storage enclosure in your rack.

3. Install your 16 data drives into the front of the enclosure.

Replacing System Drives in the Enclosure

4. Connect the optical 10 Gb cable between your optional storage enclosure and the

switch.

5. Apply power to the optional storage enclosure and turn on the system.

6. Power cycle the switch to reload the Avid switch configuration. The configuration will

detect the new 10 Gb connection.

7. Copy the Avid ISIS 5000 software kit to the new storage enclosure and install the

software. The “This Avid ISIS 5000 Engine is the System Director” checkbox should

not be checked if you are loading the software on optional storage enclosers.

For more information on installing the Avid ISIS 5000 software, see “Loading the

Software” on page 59.

Replacing System Drives in the Enclosure

There are two system drives installed in the Avid ISIS 5000 enclosures. The two drives are

mirrored and accessible from the rear of the enclosure. If you have a failure on either one of

the two system drives you can pull the failed drive out of the enclosure and install a

replacement without turning off the Avid ISIS 5000 enclosure. The Avid ISIS 5000

continues to run properly if one of the two system drives are removed.

As soon as you install a replacement system drive into the vacant system drive slot, the

working system drive creates a mirror of the original drive on the new drive. All Avid ISIS

5000 operations continue to run uninterrupted.

nThe drive carriers for the system drives are locked to avoid them from opening during

shipment. The plastic drive carrier key is mounted on the rear of the enclosure beside the

system drives.

Saving ISIS 5000 Metadata

This procedure describes how to save the metadata stored on the system drives for the data

drives. You would typically only need to do this in a hardware replacement scenario, where

both System Director system drives are not going to stay with the data drives.

Regardless of how many enclosures you have, all the metadata for all the data drives, in all

of the enclosures, are saved on the enclosure that has the System Director software. The

enclosures that are used as the additional storage do not store any metadata.

5 Adding and Replacing Hardware

To save the System Director metadata:

1. Stop the System Director service using the ISIS Control Panel.

nThe System Director is constantly writing metadata. Metadata files are always open and

locked, so the best way to copy the metadata files is to stop the System Director service so

the file are closed.

2. Copy the

Partition0

and

Partition1

files from the following location on the System

Director:

D:\Program Files\Avid\ISIS System Director\

nThere is also a

PartitionDump.bin

file. This file is also helpful when identifying the data

on the data drives. If possible, include this files with the two Partition metadata files.

The following are a couple suggested ways of saving the Partition0 and Partition1

PartitionDump.bin files.

- Use a USB flash drive that has the capacity for the Partitionx files (4 GB

recommended).

- Create a network share on a client system on the network and copy the Partitionx

files to that shared folder.

3. Verify that you have the current copy of the Metadata by comparing the date in the

Metadata tab of the ISIS control Panel.

4. Start the System Director service using the ISIS Control Panel.

Replacing both System Drives

As previously explained in “Replacing System Drives in the Enclosure” on page 97, the pair

of system drives are mirrored and do not interrupt ISIS 5000 operation if a single system

drive failure or replacement is performed. This section describes what to do if you have both

system drives fail.

If replacing the system drives as part of a complete enclosure replacement, see “Replacing

the ISIS 5000 Enclosure” on page 94. When moving the systems drives from one enclosure

to another, the order in which you replace these drives in the new enclosure should not

matter. Although it would be good practice to mark the system drives as the upper and lower

and replace them back in the same order in the new enclosure.

The following procedure assumes you have lost both system drives at the same time and are

replacing them with two new drives.

Replacing System Drives in the Enclosure

To replace the System Director:

1. If this is your System Director enclosure, retrieve the metadata if you can, see “Saving

ISIS 5000 Metadata” on page 97.

2. (If the enclosure is running) Turn off the power on the enclosure by clicking Start > Shut

Down.

3. Carefully remove both system drives from the rear of the enclosure.

4. Install the two new system drives in the rear of the enclosure.

5. Turn on your enclosure and reimage your system drives which includes loading the

Windows operating system, see “Product Recovery” on page 121.

6. Use the same IP addresses previously assigned.

7. Install the Avid ISIS 5000 software on the new system drives, see “Software Upgrade”

on page 86. Remember to select the appropriate option between the System Director

software or the storage enclosure software.

8. Stop the System Director service using the ISIS Control Panel.

9. (Option) If this is your System Director copy your last saved

Partition0

and

Partition1

files to the following location on the System Director: Include the

PartitionDump.bin

file if you saved them too.

D:\Program Files\Avid\ISIS System Director\

10. Start the Management Console and verify that all workspaces are listed. If not, call

customer support before continuing.

Moving the Metadata to a New System Director

Use the following procedure if you need to move the Metadata from one ISIS 5000 System

Director to another ISIS 5000 enclosure and make that the System Director.

To move the System Director Metadata:

1. Stop the old System Director service using the ISIS Control Panel.

2. Copy the

Partition0

and

Partition1

files from the following location on the

System Director:

D:\Program Files\Avid\ISIS System Director\

nThere is also a

PartitionDump.bin

file. This file is also helpful when identifying the data

on the data drives. If possible, include this files with the two Partition metadata files.

The following are a couple suggested ways of moving the Partition files.

- Use a USB flash drive that has the capacity to move the Partition files.

5 Adding and Replacing Hardware

100

- Create a network share on a client system on the network and copy the Partition

files to that shared folder. From the new System Director copy the Partition files

into the temporary folder.

3. Verify that you have the current copy of the PartitionDump.bin file from the old System

Director.

4. Start the new Avid ISIS 5000 and load the System Director software.

5. Stop the new System Director service using the ISIS Control Panel.

6. Configure the virtual name and IP address on the new System Director to match the old

System Director.

Configure the virtual name in the ISIS System Director Control Panel and IP address

using the Configure Network Adapters tool.

nIt is acceptable to change the IP address scheme of the new System Director. It is not

recommended that you change the virtual ISIS name.

cIf using the same IP addresses as the old System Director, make sure to shut down the

old System Director first to prevent an IP conflict.

7. Copy the

Partition0

and

Partition1

files (and PartitionDump.bin file if copied)

into the following location on the System Director:

D:\Program Files\Avid\ISIS System Director\

8. Start the new System Director service using the ISIS Control Panel.

9. Verify that the System Director is now running. Start the Management Console and

verify that all workspaces are listed. If not, call customer support before continuing.

Switch Replacement

To replace a switch:

1. Disconnect all network cables.

2. Pull out the power cables from the back of the switch.

3. Replace the failed switch with a new switch in the rack.

4. Replace the power cables in the back of the switch to power the switch on.

5. (Option) If you have modified Avid’s default switch configuration, you need to Telnet or

HyperTerminal into switch see “Configuring the Force10 Switch” on page 101.

Avid ships the Foruce10 switched configured for all supported configurations. Any

changes you have made to the default configuration would have to be reapplied.

6. Reconnect all network cables in the front of the switch.

6Configuring the Force10 Switch

This section describes the procedures for configuring and recovering the Force10 switch in

the Avid ISIS 5000 environment.

Force10 Switch Configuration

Force10 switches are pre-configured with an Avid specific configuration. A backup copy of

the Avid configuration is stored on the Force10 switch. This Avid configuration file supports

the configurations described in “Avid ISIS 5000 Networks” on page 24.

nThe Avid configuration file is provided in flash memory on the switch and in the Avid ISIS

software kit in the following location:

[drive]:\Tools_3rdParty\

Drivers_and_Firmware\Force10\S25N\

The Avid configuration in the Force10 switch supports the following configurations:

• A single Force10 switch supports up to 20 clients.

• Two stacked Force10 switches support up to 40 clients.

• When using an additional storage enclosure (second ISIS 5000 Engine), a 10 Gb

connection is required between the Force10 switch and Engines.

nThe 10 Gb connection requires the optional 10 Gb modules to be installed in the switch. For

information on installing the 10 Gb modules in the Force10 switch, see “Installing 10 Gb

and Stacking Modules Into the Force10 Switch” on page 47.

• A VLAN has been setup that includes all of the 1 Gb and 10 Gb ports and is configured

with an IP address for management purposes. The management IP address is

192.168.255.254/24. For information on accessing the switch through the management

IP address, see “Configuring the Force10 Switch Through a Network Connection” on

page 102.

6 Configuring the Force10 Switch

102

Accessing the Force10 Switch

Two methods for accessing the switch are described in the following sections.

•“Configuring the Force10 Switch Through a Network Connection” on page 102

•“Configuring the Force10 Switch Through the Serial Port” on page 103

nIf you are viewing the Force10 console while the switch is powered on, errors might be seen

during start-up for devices that are not in the running configuration. These can be safely

ignored. If you change the running configuration in memory and save it, these errors will not

be seen on the next restart. Errors are shown in the “Sample Switch Output” on page 108.

Configuring the Force10 Switch Through a Network Connection

A Management IP address has been configured so that a network connection can made to

any of the 24 standard 1 Gb ports (or 10 Gb port if the module is installed) on the Force10

switch. The Avid switch configuration file groups the 24, 1 Gb Ethernet ports as members of

a VLAN that responds to the IP address of 192.168.255.254/24. Use the Management IP

address to modify the switch configuration file through a network connection.

nThe Avid Force10 switch configuration has the Telnet function enabled. If you reload default

Force10 configuration, the Telnet function is not enabled. The Telnet function requires a user

name (avid) and a password (avid).

To configure the Force10 switch through a Telnet connection:

1. Using a laptop (or computer), assign a static IP address of

192.168.255.1

and a

Netmask of

255.255.255.0

to the network adapter (NIC) in the laptop (or computer).

2. Connect an Ethernet cable between the Ethernet port on the laptop (or computer) and

any 1-Gb Ethernet port on the switch.

3. Make sure your switch is powered on.

4. From the laptop (or computer), click Start > Run.

5. Type

Telnet 192.168.255.254

(or the current management IP address if it has been

changed) and press

Enter

6. You are prompted for a user name, type

avid

7. You are prompted for a password, type

avid

Accessing the Force10 Switch

103

Configuring the Force10 Switch Through the Serial Port

A serial connection can be used to access the Force10 switch configuration file. This is done

with an Ethernet cable and the following.

• A laptop (or computer) connected to the Console port of the Force10 switch

• A terminal emulation application such as Windows HyperTerminal or PuTTY

• A standard ethernet cable with RJ-45 connectors at either end and long enough to reach

between the computer and the Force10 switch

• RJ-45 to DB-9 adapter (included with the Force10 switch)

To configure the Force10 switch through a serial connection:

1. Connect one end of the ethernet cable to the Console port of the Force10 switch. The

Console port is a standard RJ-45 port located on the left side of the Force10 front panel.

2. Connect the other end of the ethernet cable to the RJ-45 to DB-9 adapter (included with

the switch) and plug the DB-9 adapter into the serial port on your laptop (or computer).

Using Windows Hyperterminal

HyperTerminal is the default terminal emulation program for Microsoft Windows. This

program is not automatically included with newer Windows operating systems but has been

included in the Avid ISIS 5000 image shipped on the system drives. Any other terminal

emulation program should work as shown in the following procedure.

arm

STACK ID

6 Configuring the Force10 Switch

104

To use Hyperterminal to connect to the Force10 switch:

1. Click Start > All Programs > Accessories > Communications and select HyperTerminal.

The Windows HyperTerminal application opens, and displays the “Connection

Description” window.

2. Type a name for the connection and click OK.

The “Connect to” window opens.

Accessing the Force10 Switch

105

3. Select the COM port for your serial port in the “Connect using” list, and click OK.

nIn most systems, the serial port uses COM1.

The Properties window for the selected COM port opens.

4. Select the following values, and click OK.

nYou can also click “Restore Defaults” to automatically set the above values.

Option Value

Bits per second 9600

Data bits 8

Parity None

Stop bits 1

Flow control None

6 Configuring the Force10 Switch

106

Hyperterminal attempts to connect to the Force10 switch. If successful, you get a

Force10>

prompt. If you do not see a command prompt, press

Enter

again.

nThe prompt displays whatever name you entered in the Connection Description window.

In this mode you can edit the switch configuration file for your network needs or reload the

Avid Configuration file.

Restoring the Avid Force10 Configuration

Access the Force10 switch console as previously described either through a serial or Telnet

(management IP address) connection, and do the following.

The Force10 switch configuration file can be seen by accessing the switch console, entering

enable mode (typing

), and typing in the command

show run

nIf using the Force10 documentation be aware the default Force10 configuration is not the

same as the Avid default configuration. If you reload the default configuration according to

the Force10 documentation, you will not get the Avid default configuration.

The Force10 documentation also has a reference to a router ISIS mode, this ISIS mode is not

associated with Avid ISIS.

Restoring the Avid Force10 Configuration

107

Restoring From Flash Memory

A copy of the Avid configuration file is saved in the flash memory of the Force10 switch.

To copy the Avid configuration file from flash memory in the switch:

1. From the System Director, Telnet or HyperTerminal into the switch.

2. Type

3. You are prompted for a password, type

avid

4. Type

Copy flash://avid-default startup-config

A message displays stating “File with the same name already exist. Proceed to copy the

file [confirm yes/no]:” type

yes

and press Enter.

If the copy is successful, you see the following:

(number of “!” and bytes copied could vary slightly)

6982 bytes successfully copied

5. Type

6. Type

Reload

7. You are sometimes prompted to save, type

8. When asked to reload, type

Yes

nWhen you perform a reload the switch restarts, you see a Disconnected message, and have to

log back in before continuing.

9. Type

10. Type

Wr mem

11. Type

Reload

12. Type

Yes

13. Manually reapply any switch changes you might have applied during your initial switch

setup.

nA sample output when restoring from flash is provided, see “Sample Switch Output” on

page 108.

6 Configuring the Force10 Switch

108

Sample Switch Output

The following is a sample of the switch output displayed when viewed thorough

HyperTerminal.

ISIS_Force10>en

Password:

ISIS_Force10#copy flash://avid-default startup-config

File with same name already exist.

Proceed to copy the file [confirm yes/no]: yes

1346 bytes successfully copied

ISIS_Force10# reload

System configuration has been modified. Save? [yes/no]: no

Proceed with reload [confirm yes/no]: yes

00:04:28: %STKUNIT0-M:CP %CHMGR-5-RELOAD: User request to reload the

chassis

U-Boot

[The switch is restarted and displays System Boot information.]

[At the end of the restart several error messages are displayed. This is

normal and varies, depending if the 10 Gb modules are installed on your

switch.]

ISIS_Force10# untagged TenGigabitEthernet 0/25-26

% Error: Value out of range at "^" marker.

ISIS_Force10# untagged TenGigabitEthernet 0/27-28

% Error: Value out of range at "^" marker.

ISIS_Force10# untagged TenGigabitEthernet 1/25-26

Restoring the Avid Force10 Configuration

109

% Error: Value out of range at "^" marker.

ISIS_Force10# untagged TenGigabitEthernet 1/27-28

% Error: Value out of range at "^" marker.

Avid ISIS Force10 Base Configuration Version V1.4 4/8/2010

ISIS_Force10>

ISIS_Force10>en

Password:

ISIS_Force10#wr mem

00:03:42: %STKUNIT0-M:CP %FILEMGR-5-FILESAVED: Copied running-config to

startup-config in flash by default

ISIS_Force10#

ISIS_Force10#reload

Proceed with reload [confirm yes/no]: yes

00:03:59: %STKUNIT0-M:CP %CHMGR-5-RELOAD: User request to reload

6 Configuring the Force10 Switch

110

U-Boot

[The switch is restarted and displays System Boot information.]

Avid ISIS Force10 Base Configuration Version V1.4 4/8/2010

% Info: For the global pre-defined buffer profile to take effect, please

save the config and reload the system.

ISIS_Force10>00:00:28: %STKUNIT0-M:CP %SEC-5-LOGIN_SUCCESS: Login

successful for user on line console

00:00:32: %STKUNIT0-M:CP %IFMGR-5-OSTATE_UP: Changed interface state to

up: Gi 0/24

00:00:32: %STKUNIT0-M:CP %IFMGR-5-ACTIVE: Changed Vlan interface state

to active: Vl 10

00:00:32: %STKUNIT0-M:CP %IFMGR-5-OSTATE_UP: Changed interface state to

up: Vl 10

ISIS_Force10>

Restoring From the Avid Software Kit

This section describes how to restore the Avid default Force10 switch configuration to your

switch from the ftp folder on your System Director. The procedure in this section assumes

the following:

• The System Director has been setup and the ISIS 5000 software has been installed.

• The ISIS 5000 is connected to the Force10 switch using either the 1 Gb or 10 Gb

connection.

• The IP Address on the engine are configured with the default values (192.168.255.11,

13, 14, 16 for 1 Gb or 192.168.255.21 for 10 Gb)

nThe Avid default configuration files (avid-default) are also located on the Avid ISIS 5000

installer kit [drive]:\Tools_3rdParty\Drivers_and_Firmware\Force10\S25N\. The

avid-default file is a text file and can be viewed using an application such as WordPad.

To copy the Avid configuration file from the Avid software kit to the switch:

1. From the System Director, Telnet or HyperTerminal into switch.

2. Type

Customize the Uplink on the Force10

111

3. You are prompted for a password, type

avid

4. Copy the new configuration.

tFor 1 Gb type “

copy ftp://administrator:is-admin@192.168.254.11/

ThirdParty/Force10/S25/avid-default startup-config

”

tFor 10 Gb type “

copy ftp://administrator:is-admin@192.168.254.21/

ThirdParty/Force10/S25/avid-default startup-config

”

When asked to confirm the file copy type

yes

and press Enter.

If the copy is successful, you see the following:

(number of “!” and bytes copied could vary slightly)

2831 bytes successfully copied

5. Type

Reload

6. You are sometimes prompted to save, type

7. When asked to reload, type

Yes

nWhen you perform a reload the switch restarts, you see a Disconnected message, and have to

log back in before continuing.

8. Type

9. Type

Wr mem

10. Type

Reload

11. Type

Yes

12. Manually reapply any switch changes you might have applied during your initial switch

setup

Customize the Uplink on the Force10

This section describes how to customize the Force10 switch configuration to uplink to your

house network. The procedure in this section assumes the following:

• The System Director has been setup and the ISIS 5000 software has been installed.

• The Force10 S25N switch is currently running with the “avid-default” configuration

loaded and has not be modified.

• The ISIS 5000 is connected to the Force10 switch using either the 1 Gb or 10 Gb

connection.

• The IP Address on the engine are configured with the default values (192.168.255.11,

13, 14, 16 for 1 Gb or 192.168.255.21 for 10 Gb)

6 Configuring the Force10 Switch

112

Network Setup Requirements

You need to obtain following information from your corporate Information Technology (IT)

department before you customize your Force10 uplink:

• Uplink IP address for Vlan or Port IP address/subnet mask

______.______.______.______ /_____ (slash notation for subnet mask)

• Vlan IP address for local subnet ______.______.______.______ /_____ (slash notation

for subnet mask)

• Switch's default gateway Address ______.______.______.______

• (Optional) DHCP server (ip helper addresses)

- First: ______.______.______.______

- Second: ______.______.______.______

• Static IP addresses for each ISIS 5000 Engine; four IP addresses for the 1 Gb

connections, one IP addresses per engine for the 10 Gb connections)

• Port on a corporate network switch to connect the Force10 switch

Configure Force10 Switch for Uplink

After you have obtained the information previously listed for from your corporate

administrator, configure the Force10 switch as using the following procedure.

To copy the Avid configuration file from flash memory in the switch:

1. On System Director navigate to:

C:\Program Files (x86)\Common Files\Avid ISIS Shared\ftp\

ThirdParty\Force10\S25

2. Make a copy of the “avid-port-uplink” or “avid-vlan-uplink” file in the same folder and

name it “custom-config.”

a. Choose “avid-port-uplink” if you want to use a single port with one IP address to

uplink.

b. Choose “avid-vlan-uplink” if you want to use a VLAN with routing enabled.

Customize the Uplink on the Force10

113

3. Edit the copied file, using the information above from IT (preferably using wordpad.exe

instead of notepad.exe)

a. Set Uplink IP address in “int gig 0/24” or “int vlan 110” depending on the type

chosen in Step 2.

b. In “int Vlan 10” set the following:

- ISIS Vlan IP address

- (Optional) Set the ip helper addresses

c. Set the IP route from 10.10.10.1 to your default gateway.

d. Increment Local Version number.

4. Save the file.

5. Telnet to the switch via 192.168.255.254 or use serial HyperTerminal connection.

6. You are prompted for a user, type

avid

7. You are prompted for a password, type

avid

8. Enter enable mode, type

9. You are prompted for a password, type

avid

10. Copy the new configuration.

tFor 1 Gb type “

copy ftp://administrator:is-admin@192.168.254.11/

ThirdParty/Force10/S25/custom-config startup-config

”

tFor 10 Gb type “

copy ftp://administrator:is-admin@192.168.254.21/

ThirdParty/Force10/S25/custom-config startup-config

”

When asked to confirm the file copy type

yes

and press Enter.

If the copy is successful, you see the following:

(number of “!” and bytes copied could vary slightly)

2831 bytes successfully copied

11. Restart the Force10 switch (removed power cords and reconnect them).

12. Type

13. Type

Wr mem

14. Type

Reload

15. When asked to reload, type

Yes

16. Connect an Ethernet cable (Cat6) from port 24 of the Force10 switch, to the switch port

provided by your IT department.

6 Configuring the Force10 Switch

114

nBe sure to set the Gateway, DNS, and any other settings as specified by your IT department,

this cannot be done through the Avid “Configure Network Adapters” tool and must be done

manually through the Windows controls.

Network and Switch Troubleshooting

The following sections include some suggestions that might help you troubleshoot the

switch or clients connections to the switch.

Sluggish Switch Performance

Avid recommends the following configuration setting on the Force10 switch to optimize the

switch memory buffers for use in dedicated storage networks. If you feel that your Force10

switch has become sluggish, use the following information to verify the buffer size. If your

buffer does not match the following information you need to reload the Avid configuration

file, see “To copy the Avid configuration file from flash memory in the switch:” on

page 107.

Type the following command to show the buffer profile details for 1 Gb ports.

To verify your 1-Gb port buffer size:

1. Telnet or HyperTerminal into switch.

2. Type

Network and Switch Troubleshooting

115

3. Type

sh buffer-profile detail int gig 0/1

Global Pre-defined buffer policy: 1Q

Interface : Gi 0/1

Buffer-profile : -

Dynamic Buffer 1603.75 KB (Current), 1603.75 KB (Configured)

------------------------------------------------------------------

Queue# Dedicated Buffer (KB) | Buffer Packet-Pointers

Current Configured | Current Configured

------------------------------------------------------------------

0 3.00 3.00 | 1920 1920

1 3.00 3.00 | 64 64

2 0.00 0.00 | 0 0

3 0.00 0.00 | 0 0

4 0.00 0.00 | 0 0

5 0.00 0.00 | 0 0

6 0.00 0.00 | 0 0

7 3.00 3.00 | 63 63

4. Type

exit

To verify your 10-Gb port buffer size:

1. Telnet or HyperTerminal into switch.

2. Type

6 Configuring the Force10 Switch

116

3. Type

sh buffer-profile detail int ten 0/25

Global Pre-defined buffer policy: 1Q

Interface : Te 0/25

Buffer-profile : -

Dynamic Buffer 1603.75 KB (Current), 1603.75 KB (Configured)

------------------------------------------------------------------

Queue# Dedicated Buffer (KB) | Buffer Packet-Pointers

Current Configured | Current Configured

------------------------------------------------------------------

0 3.00 3.00 | 1600 1600

1 3.00 3.00 | 64 64

2 3.00 3.00 | 64 64

3 3.00 3.00 | 64 64

4 3.00 3.00 | 64 64

5 3.00 3.00 | 64 64

6 3.00 3.00 | 64 64

7 3.00 3.00 | 63 63

4. Type

exit

Ping and Tracert Commands

Ethernet networking is the backbone for the Avid ISIS 5000 workgroup. If your Ethernet

network is not performing properly, it will affect your workgroup. The following sections

describe how to use two commands, ping and tracert, to troubleshoot your network.

Ping

You can use the ping command to confirm that the physical and logical aspects of your

network are configured correctly. Physical aspects include network interface card, cables,

and Ethernet switches. Logical aspects include IP addresses, subnet masks, and routing.

ping works by sending a packet over the network from an originating host to a destination

host. The destination host receives the packet and sends a response packet over the network

to the originating host. If the originating host receives the response packet, it is a good

indication that the network is configured correctly.

You can use many options with ping. This section discusses two types of ping syntax:

Network and Switch Troubleshooting

117

ping

[System Name]

where [System Name] is the network name of the remote system to which you are testing

connectivity

ping

[IP Address]

where [IP Address] is the IP address of the remote system to which you are testing

connectivity.

To run the ping command:

1. Open an MS-DOS® command prompt window (click Start > Run and type

cmd

2. At the command line, type the ping command (for example,

ping 192.168.10.5

The ping result should resemble the following:

Reply from 192.168.10.5: bytes=32 time<10ms TTL=255

Four responses of “Reply from…” indicate the network is configured correctly and the

originating and destination hosts can see each other on the network.

If any one of the responses in the ping result says:

Request timed out.

Destination host unreachable.

it indicates the network is not configured correctly or there are other network problems.

Some items that can cause network problems are:

- Bad, loose, or incorrectly connected cables

- An incorrectly configured IP address or subnet mask on a local or remote system

- Excessive network traffic

6 Configuring the Force10 Switch

118

Tracert

While ping can test for connectivity between two network hosts, tracert (short for “trace

route”) can verify the network path that the data uses to travel between the two hosts.

Because Avid editing applications are data intensive, it is important that large amounts of

data be transferred between the Avid ISIS 5000 and its clients in a timely fashion. An

incorrectly configured network might get the data to its destination, but be too slow for your

application to work effectively.

You can use the tracert command to confirm that the data is traveling along an optimal path.

In an Avid ISIS 5000 workgroup, the Avid ISIS 5000 and its clients should send traffic

directly to each other. Routers should not be used to direct traffic between them.

It is possible for network traffic to take one path going to a system and a different path

coming back. Therefore, it is important to run tracert from both the Avid ISIS 5000 and its

clients to test the data path in both directions.

As with ping, you can use many options with tracert. This section discusses two types of

tracert syntax:

tracert [System Name]

where [System Name] is the network name of the remote system to which you are testing

connectivity

tracert [IP Address]

where [IP Address] is the IP address of the remote system to which you are testing

connectivity

To run the tracert command:

1. Open an MS-DOS command prompt window (click Start > Run and type

cmd

2. At the command line, type the tracert command (for example,

tracert 192.168.10.5

The tracert result should resemble the following:

Network and Switch Troubleshooting

119

If your network is configured correctly, the tracert result will show only one entry and

then indicate that the trace is complete. More than one entry indicates that the traffic is

going through a router, which significantly affects performance.

If your tracert result shows more than one entry, most likely there is an incorrect IP

address or subnet mask configuration on the local host.

Tracing route to [remote system name or IP address] ove

maximum of 30 hops:

1 10 ms <10 ms <10 ms [remote system name or IP address

Trace complete.

One entry indicates

an optimal route.

6 Configuring the Force10 Switch

120

7Product Recovery

This section describes the procedures to recover your Avid ISIS 5000 system drive by

reinstalling Windows Storage Server 2008 and Avid specific additions and changes.

This procedure restores only the Windows operating system and the hardware drivers. It

does not restore the Avid ISIS 5000 software. The Avid ISIS 5000 software must be

reinstalled separately, after the operating system recovery is complete. The version number

of the image can be found in the

C:\IMAGE.TXT

file on the root directory of the system

drive.

cThe ISIS 5000 ships with a backup product recovery image on the E:\ partition of the

system drive. Avid highly recommends you copy the image to the 16 GB USB flash

drive provided with your ISIS 5000. When you perform a full product recovery of the

ISIS 5000 system drive, you lose the product recovery image on E: partition and the

metadata on D: partition of the system drive.

nAfter reimaging the enclosure the Administrator password is set to is-admin.

You might need to reinstall the Windows Storage Server 2008 operating system on your

Avid ISIS enclosure if you are directed to do so by Avid Customer Support or if you are

initializing a new drive. The reinstallation offers you two options:

• Perform a Windows Storage Server 2008 installation to the entire system (C:, D:, and

E:). This replaces all the data from all the available partitions on your system drive. You

can perform this operation if you are initializing your system drive.

cYou lose metadata if you restore the D: portion of the drive.

• Perform a Windows Storage Server 2008 installation to the first partition (C:). This

removes the data in the C: partition only; the D: partition is not changed. You can

perform this operation to replace only the operating system on your system drive.

7 Product Recovery

122

Creating a Product Recovery USB Flash Drive

Avid highly recommends you copy the image to the 16 GB USB flash drive provided with

your ISIS 5000 as part of your initial setup. The following procedure describes how to create

the product recovery USB flash drive. The product recovery image is included on the E:\

partition of the system drive.

Once you have created the bootable USB flash drive using the Product Recovery tool, the

USB flash drive you will be able to re-install the operating system and drivers as it was

shipped from Avid.

cWhen you perform a full product recovery of the ISIS 5000 system drive using the

product recovery USB flash drive, you lose the product recovery image on E: partition.

To create a product recovery USB flash drive:

1. Locate the 16 Gb USB flash drive Avid provided with the Avid ISIS 5000 and insert it

into the front USB port.

2. Double-click the

AvidRecoveryImageTool.exe

file included in the software installer

kit from the following location:

D:\Program Files\Avid\ISIS Storage Manager\

nA direct link to this file is included in the software install splash screen (Create Recovery

USB Drive).

The Avid USB recovery image creator window opens.

Creating a Product Recovery USB Flash Drive

123

3. Click Select Image to locate the product recovery image on E:\ partition of the ISIS

5000 system drive (the tool’s browser opens to the E:\ partition by default).

4. Select the .ari file.

The Scan button becomes active when you select the image file. The “Select USB flash

drive” menu lists USB devices that are installed and capable of accepting the image file.

If the inserted USB flash drive does not appear in the drop down menu, verify the

capacity of the USB flash drive.

5. Click Scan.

6. Select the USB flash drive from the “Select USB flash drive” menu.

The Write image button becomes active when you select the USB flash drive.

7. Click Write image.

nCreating the product recovery image on the USB flash drive can take 18 to 45 minutes

depending on the capabilities of the USB flash drive.

8. Click OK to acknowledge the warning about losing all previous data on the USB flash

drive.

The Write image button becomes a Cancel button when the image is being created. If

you cancel the write image process, the process starts over from the beginning on the

next undertaking.

9. Click Ok when process is completed.

10. The USB flash drive appears in the taskbar as an icon. Remove the USB flash drive as

follows:

a. Double-click the USB icon in the taskbar. A pop-up menu appears with a list of

attached USB devices.

a. Select the USB flash drive with the product recovery image.

b. Click Stop.

c. Click OK to remove the selected USB device.

d. Remove the USB flash drive from the ISIS 5000.

7 Product Recovery

124

Reinstalling the Windows Storage Server 2008

Operating System

To reinstall the Windows Storage Server 2008 operating system from the Avid Product

Recovery flash drive:

1. Make sure all clients stop any activity and unmount their workspaces.

2. All clients need to exit Client Manager.

3. Locate the 16 Gb USB flash drive with the Avid ISIS 5000 image.

4. Use the System Director Control Panel to stop the System Director.

5. Insert USB flash drive into the USB port in the system.

nYou must enter the BIOS with USB flash drive plugged-in to set correct drive boot order.

6. Select Start > Shut Down.

The Shut Down Windows dialog box opens.

7. Select Restart, and click OK.

The Windows Storage Server 2008 operating system restarts.

8. Press the Delete key several times during startup until you see “Entering Setup.”

9. Set the USB Drive to boot first. Navigate to the Boot tab > Hard Disk Drives > 1st Drive

and select “USB Kingston DataT.” The 2nd Drive setting changes to the “RAID: Intel

Volu me.”

nDepending on the manufacturer of the USB flash drive, this USB selection in the BIOS might

change. The initial release of Avid ISIS 5000 includes a Kingston USB flash drive. This

might not be the manufacturer of the USB flash drive in future releases.

10. Select the Advanced tab > CPU Configuration, make sure the hyper thread option “Intel

HT Technology” is [Disabled].

11. Select the Advanced tab > IPMI Configuration, make sure “Restore on Power Loss” is

set to [Last State].

12. Press F10 to Exit and Save your changes.

The system continues to start from the USB flash drive.

Wait until two windows appear, click on the blue window and select one of the available

options:

- Recover the C: partition only.

- Recover both the C: and D: partitions.

Configuring the System Drive Using Windows 2008 Storage Server Setup

125

cThe product recovery program only lists the C: and D: partitions in the window but,

the C:, D:, and E: partitions are imaged. The image on the E: partition is removed.

- Exit without doing a recovery.

13. At the prompt, type the number of the operation you want to perform:

tIf you type

, a warning screen opens, informing you that you are about to

recover the Windows Storage Server 2008 operating system. Continue with step 14.

tIf you type

, the recovery quits to the Main menu. You need to type

again to get

to command window. Press

Ctrl+Alt+Delete

to quit in any of these windows.

14. A yellow screen appears type Y.

15. A red screen appears type Y.

The reimaging takes 20 to 30 minutes.

cDo not remove the USB flash drive while performing the product recovery. If you

remove the USB flash drive an error is displayed stating it cannot write the

Ghosterr.txt file. If the USB flash drive was removed, you cannot continue the process

by re-installing the USB flash drive. You would have to start the recovery process from

the beginning.

16. A gray screen prompts you to reboot. Type R, and quickly remove the USB flash drive

from the system.

Configure the operating system as described in the following section. The Apply

Computer Setup message is displayed for 3 to 5 minutes.

Configuring the System Drive Using

Windows 2008 Storage Server Setup

After you recover the Windows Storage Server 2008 operating system, several system

parameters are set including a system Disk Check. The system restarts, and you are

prompted to enter the Windows activation key. This number is on the Windows Certificate

located on the right-side of the enclosure top cover. You need this Windows number in the

following procedure.

To set up the Windows operating system:

1. (If removed) Reconnect all the network Ethernet cables.

2. When the Product Key screen opens, type the Product Key from the Certificate of

Authenticity in the Product Key text box. The certificate is on the top of the Avid ISIS

5000 enclosure.

7 Product Recovery

126

cThe Product Key Authenticity is verified with Microsoft through an Internet

connection. If you do not have the Avid ISIS 5000 connected to an in-house network,

you need to phone in your Product Key and get an Authenticity number back from

Microsoft.

The Windows Storage Server 2008 Setup utility starts, and the a dialog box opens

showing the License Agreement screen.

3. Select “I accept the agreement.”

4. Click Next.

The Avid ISIS 5000 enclosure restarts (potentially more than once).

5. Log on as

Administrator

and

is-admin

as the password.

6. After your system restarts for the last time, customize the system and local settings. See

the Windows documentation for more information.

tIf you are outside the United States, customize the system and local settings, and the

keyboard for your location.

tYou might want to create a new system administrator name and password.

tCompany Name and Organization.

tDate and Time Settings.

tNetwork Workgroup and Computer Domain settings.

cWhen the operating system is restored in the Avid ISIS enclosure, a unique computer

host name is created based on the MAC ID of the system board. Each time you

re-image your Avid ISIS enclosure, the same name will be generated. Although if you

have changed the computer host name of your Avid ISIS enclosure, you need to reapply

your computer host name again.

7. Start the system and install Avid ISIS 5000 software, see “Configuring the Avid ISIS

5000” on page 55.

Configuration Settings Not in Image

127

Configuration Settings Not in Image

After you recover the Windows Storage Server 2008 operating system, The following

settings need to be changed.

Administrative User Password

The Administrator password needs to be set to never expire.

To change the administrator password expiration setting:

1. Click Start > Settings > Control Panel and select Administrative Tools.

2. Double-click Local Security Policy.

3. Expand Account Policy in the left pane and select Password Policy.

4. Double-click Maximum password age in the right pane.

5. In the Local Security Setting tab, set the password to expire in 0 days (password will not

expire).

6. Click Apply.

7. Click OK and close all open windows.

Desktop Color Scheme

The preferred color scheme for the Avid ISIS desktop should be changed from the purple

title bar to the Windows standard blue title bar.

To set the Windows Standard desktop color scheme:

1. Right click on the desktop and select Personalize.

2. Click Window Color and Appearance.

3. Select Windows Standard in the Color scheme section.

4. Click Apply.

5. Click OK.

Network Port Configuration Settings

The following changes need to be made in the Intel Pro Properties settings.

To set up network port properties:

1. Right-click the Network icon on the desktop and select Properties.

The Properties dialog window opens.

7 Product Recovery

128

2. Click Manage Network Connections.

3. Right-click the first Pro 1000 network port and select Properties.

4. In the Properties dialog box select Internet Protocol Version 4 (TCP/IPv4) and click

Configure.

5. If ask to confirm any changes, click Yes.

Configuration Settings Not in Image

129

6. Click the Advanced tab.

7. Click the Performance Options in the Setting list.

8. Click Properties.

9. Click Interrupt Moderation Rate and set the Value to Off

10. Check that the Receive Buffers and set the Value to 1024.

11. Check that the Transmit Buffers and set the Value to 1024.

12. Click OK to close the Performance Options.

13. Click the Power Management tab.

14. Deselect the reduce link speed during standby power saving option.

15. Click OK to close the Server Adapter Properties dialog box.

16. Repeat steps 3 through 16 to configure the second, third, and fourth Intel Pro 1000 ports.

17. Restart the ISIS 5000 enclosure.

7 Product Recovery

130

8Specifications and Notices

This section provides information on the dimensions and weight, the environmental, the

electrical, and the power cord specifications for the Avid ISIS 5000 and qualified Ethernet

switch. It also recommends the use of an Uninterruptible Power Supply and supported

network cabling.

Dimensions and Weight

The following table lists the dimensions and weight.

Environment

The following table lists the environmental specifications.

Component Dimensions and Weight

Component Height Width Depth Weight

Avid ISIS 5000 5.25 in (133 mm) 17.0 in (432 mm) 29 in (737 mm) 112 lb (50.8 kg)

with drives installed

Ethernet switch

Force10 S25N 1.7 in (43 mm) 17.32 in (440 mm) 16.73 in (425 mm) 14.39 lb (6.54 kg))

Environmental Specifications

Component

Operating

Temperature

Operating

Humidity

Storage

Temperature

Avid ISIS 5000 32°F to 104°F

(0°C to 40°C)

5% to 95% (at 38°C)

non-condensing

–4°F to 140°F

(–20°C to 60°C)

Ethernet switch

Force10 S25Na

a. The switch is not intended for use on top of desks or in open office environments.

32° F to 122° F

(0°C to 50°C)

10% to 85% – 40° F to 158°

(–40°C to 70°C)

8 Specifications and Notices

132

Electrical

The following table lists the electrical specifications.

Uninterruptible Power Supply (UPS)

Avid highly recommends you create a separate derived power system for your Avid

ISIS 5000. This provides protection against sudden power surges or losses that could cause

you to lose files or experience data corruption.The power outlets need to be from the same

distribution panel. This helps prevent ground loops that can be caused by plugging

equipment into power sources with different ground potentials. Make sure there is adequate,

dedicated power for the UPSs.

wYou should have all the electrical work at your site done by a licensed electrician. All

the electrical changes must meet country, state, and local electrical codes.

Avid ISIS 5000 supports UPS devices that are connected using network connections, USB

connections, and serial connections. Install the software from the UPS manufacturer for

advanced shutdown behavior, calibrate the UPS device. These software packages also allow

for a connected Windows servers to send alerts to other Windows servers to perform actions.

Your Avid ISIS 5000 is connected to a network, network policy settings might also prevent

you from completing this procedure. Make sure there is adequate power and the correct

receptacle type for each hardware component, the rack power strips, and the UPSes. Do not

use extension cords to plug in any of the hardware components.

Electrical Specifications

Component Voltage Frequency Watts (Max. U.S.)

Avid ISIS 5000 100 to 240 Vac

8 amps

Two hot-swap

redundant AC power

supplies

50 to 60 Hz 460 W

nSystem Watts; running

load software and 100 %

CPU usage.

Ethernet switch

Force10 S25N 110 to 240 Vac 50 to 60 Hz 102W (maximum)

Supported Cabling

133

Supported Cabling

Avid supports the following cable types for connecting an Avid ISIS 5000 system.

nIf you need run your cable greater distances, call Avid Customer Support for supported

cable and accessory information.

Supported Cables

Cable Connection

Type Function

Connector Style and Maximum Cable

Length

Ethernet network cable,

CAT5e, CAT6, or CAT6a

Connects:

Ethernet Avid ISIS clients

Avid Interplay servers to shared

storage networks

Avid AirSpeed capture and

playback servers to shared

storage networks

RJ45 connector

100 Meters; If using CAT5e the cable must be

rated for 350 MHz for maximum length.

The minimum GigE cable length for Avid network

products is 6 feet or 2 meter.

Optical cables Connects:

10-Gb switch port to optical

10-Gb port on Avid ISIS 5000.

10 Gb switch port to 10-Gb

client

The maximum length for 10 Gb Ethernet cable is

defined by the core diameter (measured in

microns) and modal bandwidth (in units of

MHz*km).

Avid supports multi-mode fiber cable using 850

nm transceivers (short distances). Specifications

for these cables can be found in the ISO 11801

structured cabling document.

MMF 62.5 micron cable Modal Bandwidth of:

(Overfilled Launch (OFL) Bandwidth, typical of

OM1 cable)

• 160 MHz*km at 26 meters

• 200 MHz*km at 33 meters

MMF 50 micron cable Modal Bandwidth of:

• 500 MHz*km at 82 meters (Overfilled Launch

Bandwidth, typical of OM2 cable)

• 2000 MHz*km at 300 meters (Effective Modal

Bandwidth, typical of OM3 cable)

8 Specifications and Notices

134

cWhen connecting to the 10 Gb port, it is important to follow two rules:

– Ensure that the cable has the required modal bandwidth for the distance of the run.

– Make sure that all multimode cables between an switch port and the other end of the cable run are

of the same diameter (for example, 50/125 um or 62.5/125 um).

wSingle mode transceivers are Class 1 laser product per IEC 60825-1 Amendment 2(2001) and IEC

60825-2 1997. Operating this product in a manner inconsistent with intended usage and

specification may result in hazardous radiation exposure.

Avid ISIS

XFP optical transceivers

Transceiver used in:

Force10

LC connector

XFP = 10G-XFP-SR for MMF

XFP = 10G-XFP-LR for SMF

XFP = 10G-XFP-SR

or Picolight XXL-SC-S45-21 for MMF

XFP = 10G-XFP-LR

or Bookham 10G-BASE-LR for SMF

Avid ISIS

SFP+ optical transceivers

Transceiver used in:

ISIS 5000

LC connector

• SFP+ multi-mode short range (SR) 850nm

JDS – PLRXPL-SC-S43-21-N

JDS – PLRXPL-SC-S43-22-N

Avago – AVBR-700SDZ

Avago – AVBR-703SDZ

Supported Cables

Cable Connection

Type Function

Connector Style and Maximum Cable

Length

9Safety and Regulatory Information

This document contains safety and regulatory information for Avid hardware.

•Warnings and Cautions

•FCC Notice

•Canadian Notice (Avis Canadien)

•LED Safety Notices

•European Union Declaration of Conformity

•Disposal of Waste Equipment by Users in the European Union

•Australia and New Zealand EMC Regulations

•Korean EMC Regulations

•Taiwan EMC Regulations

Warnings and Cautions

cNever install equipment if it appears damaged.

cDisconnect the power cord before servicing unit.

cOnly perform the services explicitly described in this document. For services or

procedures not outlined in this document, speak with authorized Avid service

personnel.

cFollow all warnings and cautions in the procedures.

cOperate the device within its marked electrical ratings and product usage instructions.

cIf you need to replace a battery in an Avid hardware unit, be sure to use the correct

battery type. There might be a risk of explosion if a battery is replaced by an incorrect

type. Dispose of used batteries according to the manufacturer's instructions.

9 Safety and Regulatory Information

136

FCC Notice

Part 15 of the Federal Communication Commission Rules and Regulations has established

Radio Frequency (RF) emission limits to provide an interference free radio frequency

spectrum. Many electronic devices produce RF energy incidental to their intended purpose.

Class A Equipment

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. Operation of this equipment in a residential area is likely to cause

harmful interference, in which case the user will be required to correct the interference at

personal expense.

Modifications

The FCC requires the user to be notified that any changes or modifications made to Avid

hardware that are not expressly approved by Avid Technology may void the user’s authority

to operate the equipment.

Cables

Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI

connector hoods in order to maintain compliance with FCC Rules and Regulations.

Canadian Notice (Avis Canadien)

Class A Equipment

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le

matériel brouilleur du Canada.

LED Safety Notices

137

LED Safety Notices

Avid hardware might contain LED or Laser devices for communication use. These devices

are compliant with the requirements for Class 1 LED and Laser Products and are safe in the

intended use. In normal operation the output of these laser devices does not exceed the

exposure limit of the eye and cannot cause harm.

Standard to which conformity is declared: (Class 1 Eye safe per requirements of

IEC 60825-1 / CDRH)

European Union Declaration of Conformity

Declaration of conformity

Konformitätserklärung

Déclaration de conformité

Declaración de Confomidad

Verklaring de overeenstemming

Dichiarazione di conformità

We/Wir/Nous/WIJ/Noi:

Avid Technology

75 Network Drive

Burlington, MA, 01803 USA

European Contact: Nearest Avid Sales and Service Office or

Avid Technology International B.V.

Sandyford Industrial Estate

Unit 38, Carmanhall Road

Dublin 18, Ireland

9 Safety and Regulatory Information

138

declare under our sole responsibility that the product,

erklären, in alleniniger Verantwortung,daß dieses Produkt,

déclarons sous notre seule responsabilité que le produit,

declaramos, bajo nuestra sola responsabilidad, que el producto,

verklaren onder onze verantwoordelijkheid, dat het product,

dichiariamo sotto nostra unica responsabilità, che il prodotto,

Product Name(s): ISIS 5000

Model Number(s): 7020-30085-XX

Product Option(s): This declaration covers all options for the above product(s).

to which this declaration relates is in conformity with the following standard(s) or other normative documents.

auf das sich diese Erklärung bezieht, mit der/den folgenden Norm(en) oder Richtlinie(n) übereinstimmt.

auquel se réfère cette déclaration est conforme à la (aux) norme(s) ou au(x) document(s) normatif(s).

al que se refiere esta declaración es conforme a la(s) norma(s) u otro(s) documento(s) normativo(s).

waarnaar deze verklaring verwijst, aan de volende norm(en) of richtlijn(en) beantwoordt.

a cui si riferisce questa dichiarazione è conforme alla/e seguente/i norma/o documento/i normativo/i.

The requirements of the European Council:

Safety: Directive 2006/95/EEC

UL 60950-1, 2nd edition

CAN/CSA-C22.2 No. 60950-1-07; 2007

IEC 60950-1, 2nd edition

EN 60950-1:2006

EMC: Directive 2004/108/EC

EN55022:2006 /A1:2007

EN55024:1998 /A1:2001 /A2:2003

EN61000-3-2:2006

EN60000-3-3:1995 /A1:2001 /A2:2005

Gerrett Durling, VP of Engineering, Shared Services

Issued In Burlington MA, USA 2010

Disposal of Waste Equipment by Users in the European Union

139

Disposal of Waste Equipment by Users in the

European Union

This symbol on the product or its packaging indicates that this product must not be disposed

of with other waste. Instead, it is your responsibility to dispose of your waste equipment by

handing it over to a designated collection point for the recycling of waste electrical and

electronic equipment. The separate collection and recycling of your waste equipment at the

time of disposal will help conserve natural resources and ensure that it is recycled in a

manner that protects human health and the environment. For more information about where

you can drop off your waste equipment for recycling, please contact your local city recycling

office or the dealer from whom you purchased the product.

Australia and New Zealand EMC Regulations

Nigel Streatfield General Manager

Avid Technology (Australia)

Unit B

5 Skyline Place

French Forest NSW 2086

Australia

Phone: 61-2-8977-4800

Korean EMC Regulations

Class A Equipment

Please note that this equipment has obtained EMC registration for commercial use. In the

event that it has been mistakenly sold or purchased, please exchange it for equipment

certified for home use.

9 Safety and Regulatory Information

140

Taiwan EMC Regulations

Taiwan EMC Regulations BSMI Class A EMC Warning

Warning Statement

1. UV ray radiation

- Following statement or equivalent:

- Following marking or other equivalent marking:

2. Operator touchable area protection

Operation manual should have following statement and statement should be shown on

device, or put on similar sentence:

3. Heat-related hazards

Taiwan EMC Regulations

141

Injury may result from high temperatures under normal operating conditions, causing:

- Burns due to contact with hot accessible parts

- Degradation of insulation and of safety-critical components

- Ignition of flammable liquids

Examples of measures to reduce risks include:

- Taking steps to avoid high temperature of accessible parts

- Avoiding temperatures above the ignition point of liquids

- Provision of marking to warn USERS where access to hot parts is unavoidable

High temperature warning marking — you may use the following high temperature

warning marking:

4. Mechanical hazards

Injury may result from:

- Sharp edges and corners

- Moving parts which have the potential to cause injury

- Equipment instability

- Flying particles from imploding cathode ray tubes and exploding high pressure

lamps

Examples of measures to reduce risks include:

- Rounding of sharp edges and corners

-Guarding

- Provision of SAFETY INTERLOCKS

- Providing sufficient stability to free-standing equipment

- Selecting cathode ray tubes and high pressure lamps that are resistant to implosion

and explosion respectively

- Provision of markings to warn USERS where access is unavoidable

5. Radiation

Injury to USERS and to SERVICE PERSONS may result from some forms of radiation

emitted by equipment.

9 Safety and Regulatory Information

142

Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing

radiation, and high intensity visible and coherent light (lasers).

Examples of measures to reduce risks include:

- Limiting the energy level of potential radiation sources

- Screening radiation sources

- Provision of SAFETY INTERLOCKS

- Provision of markings to warn USERS where exposure to the radiation hazard is

unavoidable

6. Chemical hazards

Injury may result from contact with some chemicals or from inhalation of their vapours

and fumes.

Examples of measures to reduce risks include:

- Avoiding the use of constructional and consumable materials likely to cause injury

by contact or inhalation during intended and normal conditions of use

- Avoiding conditions likely to cause leakage or vaporization

- Provision of markings to warn USERS about the hazards

7. Safety warning statement for equipment that is under hazardous voltages

8. Equipment with touch current exceeding 3.5 mA

One of the following labels, or a label with similar wording, shall be affixed adjacent to

the equipment AC MAINS SUPPLY connection:

9. An EUT that provides TELECOMMUNICATIONS NETWORK connection ports

for connection of multiple items of other telecommunications equipment shall not

create a hazard for USERS and TELECOMMUNICATIONS NETWORK

SERVICE PERSONS due to summation of TOUCH CURRENT

Taiwan EMC Regulations

143

10. Replaceable batteries

If an equipment is provided with a replaceable battery, and if replacement by an

incorrect type could result in an explosion (for example, with some lithium batteries),

the following applies:

- If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking

close to the battery or a statement in both the operating and the servicing

instructions

- If the battery is placed elsewhere in the equipment, there shall be a marking close to

the battery or a statement in the servicing instructions

The marking or statement shall include the following or similar text:

9 Safety and Regulatory Information

144

11. Warning to service persons

Suitable markings shall be provided on the equipment or a statement shall be provided

in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where

both of the following conditions exist:

- Where a fuse is used in the neutral of single-phase equipment either permanently

connected or provided with a non-reversible plug

- Where, after operation of the fuse, parts of the equipment that remain energized

might represent a hazard during servicing

The following or similar wording is regarded as suitable:

Numerics

1 Gb Ethernet

connection 26

single switch 65

System Director connections 44

10 Gb Ethernet

connection 27

single switch 66

switch addresses 66

10 Gb module 47

12 Gb stacking module 47

40 client configuration 27

Accounts, users 74

Activity LED 17

Administrator

password 54, 55, 121

password (Management Console) 70, 73

After 125, 127

Allocation group 74

Application key

connector 22

install 67

installed 67

Application key (dongle) 24

Australia EMC regulations 139

Auto-connect (Client Manager) 83

Automatic RAID repair 22

Autorun.exe file 60, 87

Autosensing power supply 29

Avago, SFP+ 134

Avid

online support 12

training services 13

web site 62

Bind Storage Elements 69

Bind the Storage Elements 73

Boards

Gigabit Ethernet 50

Button

NMI 20

power 20

System Director front panel 19

system reset 20, 20

Cable

length 133

micron 133

multi-mode fiber 133

OM2, OM3 133

optical 52, 133

specifications 133

Cables

Category 5 or 6 133

LC optical 48

supported 133

Canadian

interference causing equipment regulations 136,

139

Category 5 or 6 cables 133

Checklist

health of system 85, 93

preupgrade 89

Cisco 134

Client

access 25

Index

146

configuration, 40 clients 27

connections 24

consideration 28

direct connect 25

Ethernet 24

installers 79

IP addresses 66

Macintosh 78

network properties 74

operating systems 16

switch 45

Windows 74

Client Manager

auto-connect 83

documentation 12, 59

Client Manager application 83

Command, switch 106

Computer name 56, 56

Configuration

consideration 28

considerations 43

Ethernet 25, 26

Configure

clients 74

Force10 switch 101

network 63

software 72

switch 111

System Director Control Panel 68

virtual name 68

Windows operating system 125, 127

Connection

10 Gb port 48

direct connect 44

LC cable 49

switches 50

Connector

rear locations 22

USB 19

USB, front 17

Connectors 1 Gb 22

Control panel

System Director 19, 68

Corporate Network 112

Create

New Active file system 69

Workspaces 73, 74

Create New Active 68

Data drive

LED function 17

repair 22

Date 56

Date and time properties 56

Default system name 56

DHCP (Dynamic Host Configuration Protocol) server

Dimensions 131

Direct connect 25

client connection 44

Documentation

client software 12, 59

Drive

access 17

activity 20

carrier latch 17, 40

flash 121

installing into the enclosure 40

internal 29

LED 17

replacement 94

supported 29

Drive carrier key 23

Dump metadata 68

DVD

software installer 59

EIA rack units 30

Enclosure storage 21

Engine

replacement 94

Environmental requirements 131

Ethernet

1 Gb connection 26

1 Gb connectors 22

10 Gb port 48

cable 45

client consideration 28

client software 74

workgroup infrastructure 25, 26

Index

147

European Union notice 137

Expansion slots 23

FCC notice 136

Flash drive

recovery 121

USB 59

Flash memory 107

Flash software 80

Force10

connectors and cables 134

front panel 45

serial connection 103

Force10 switch 101

Front panel 17

controls, System Director 19

LEDs 19

Gateways 63

Gigabit Ethernet

adapter 50

connections to switch 46

connector 22

ports 44

Green LEDs 20

Groups, RAID 21

Hard drive

See Drive

Health check 85, 93

Host name 56

Hot spare 22

House network 53

House network connection 111

HyperTerminal 103

In-house workgroup 53

Initial slot configuration 21

Install software 59

Installation, in a rack 30

Installer

splash screen 60

Installer kit 59

Installing drives 40

Intel Pro network ports 57

Internet protocol

properties 75, 77

IP address 58

10 Gb switch connection 66

clients 66

Configure Network Window 63

direct connect 64

Macintosh 78

single switch 65

static 58

ISIS Client Installers 62

ISIS SNMP Extension Agent 62

Java software 81

JDSU, SFP+ 134

JRE (Java Runtime Environment) 80, 81

Key 23

Keyboard connector 22

KVM switch 41

Launch pad icon 71

LC cables 48

LED

described 17

drive activity 17

drive power 17

function 17

system drive 20

system ID 20

system status 20

Length, cable 133

Loading software 59

LSI MegaRAID

Index

148

slot 23

Macintosh clients 74, 78, 79

Maintenance

check system health 85, 93

Management Console

access 73

bind 69

password 70, 73

Maximum

Ethernet configuration 25, 26

Maximum length 133

Micron cable 133

Mirrored system drives 23

Modal bandwidth 133

Modules

10 Gb 47

switch stacking 47

Monitor

connector 22

VGA connector 41

Mouse connector 22

Multi-mode fiber cable 133

Myricom board 23

Name

computer 56

virtual 57

Network

activity LEDs 20

adapters dialog box 72

connector 22

ping test 116, 116

properties 74

requirements, corporate 112

trace route test 118

troubleshooting 114

workgroup, in-house 53

Network Adapter Configuration 61

New Zealand EMC regulations 139

NMI (non-maskable interrupt) button 19

Online support 12

Operating system

clients 16

configure 125, 127

reinstall 124

Optical cable 52, 133

Optical transceivers 134, 134

Optional ISIS enclosures 50

Password

administrator 54, 55, 121

Management Console 70, 73

PathDiag Tool 88

PCI-X slots 23

Ping test 116

Ports

gigabit Ethernet 44

gigabit Ethernet to switch 46

Intel Pro 57

Power

button 20

cord connection 42

LEDs 17

on 54

specifications 132

Power supply

autosensing 29

failure 23

modules 22

Preupgrade information 89

Product recovery, flash drive 121

Properties

Macintosh 78

Rack

installation 37

mounting instructions 30

position 32

rack units 32

requirements 31

switch 38

Index

149

switch rack unit 38

Rack-mount

installation 30

requirements 31

RAID 5 groups 21

RAID repair 22

Raid Set Configuration 61

Rear panel

slots 22

Recover the Force10 switch 101

Recovery flash drive 121

Red LED

System error 20

Regulatory information 136

Reinstall Windows 124

Replace

drive 94

engine 94

switch 100

Requirements for rack mounting 31

Safety information 136

Sample switch output 108

SFP connectors 51

SFP+ 134, 134, 134

Single switch 26

Single switch configuration 65

Slot

configuration 23

LSI MegaRAID 23

Myricom 23

rear panel 22

storage configuration 21

Software

Client Manager 83

Flash 80

installer described 61

Java 81

loading 59

upgrade 86

Spare drive 21

Specifications

dimensions and weights 131

environmental 131

power 132

Splash screen 60

Stacking

cabling 50

Force10 switches 50

modules 47

switch configuration 27

switches 50

Static IP addresses 58

Stop System Director 68

Stop/Start server 68

Storage Group 73

Storage Manager Installers 62

Storage Manager Software 62

Subnet mask 74

Configure Network Window 65

separate 58

Supported cables 133

Switch

1 Gb connection 26

Avid configuration 107

commands 106

Configure Network Window 66

configuring 101

flash memory 107

Force10 stacking 50

gigabit 45

KVM 41

replacement 100

sample output 108

serial connection 103, 103

SFP 51

stacked configuration 27

stacking 50

stacking modules 47

supported 50

uplink 111

System

drive 23, 29

drive LED 20

ID LED 20

preferences, Macintosh 78

reset button 20, 20

status LED 20

System Director

Control Panel 68

Create New Active file system 69

front control panel 19

Index

150

front panel 19

password 70, 73

recovery 121

software 62

stop/start service 68

System ID 19

Taiwan EMC regulations 140

Task bar icon 71

TCP/IP 76

Time zone 56, 56

Trace route test 118

Training services 13

Transceivers 49, 49, 134

Troubleshoot network 114

Troubleshooting 12

check health 85, 93

Turn on enclosure 54

Upgrade

post upgrade verification 87

preupgrade checklist 89

procedure 86

software 86

Uplink switch 111

USB (universal serial bus)

application key 24

connector 19

connector, rear 22

flash drive 59, 121

front connector 17

keyboard and mouse 41

port described 19

rear 22

User

accounts 74

Verification of upgrade 87

VGA monitor 41

Virtual name 57, 68

Weight 131

Windows

2008 operating system 16

reinstall 124

Windows 7 clients 75

Windows clients 74, 79

Windows Update 79

Windows Vista 75

Windows XP clients 77

Workgroup, in-house 53

Workspaces

create 74

maximum 83

number of 24

XFP transceivers 49, 49, 134

Avid

75 Network Drive

Burlington, MA 01803-2756 USA

Technical Support (USA)

Visit the Online Support Center at

www.avid.com/support

Product Information

For company and product information,

visit us on the web at www.avid.com

Avid ISIS 5000 Setup Guide 3.0 ISIS5000 SG V3 0 EN

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