Avid Interplay Media Services Setup And User’s Guide 2.0 UG V2 0
User Manual: avid Interplay Media Services - 2.0 - Setup and User’s Guide Free User Guide for Avid Interplay Software, Manual
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Avid® Interplay® Media Services Setup and User’s Guide Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement. Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,719,570; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,986,584; 5,999,406; 6,038,573; 6,061,758; 6,069,668; 6,141,007; 6,211,869; 6,532,043; 6,546,190; 6,596,031; 6,636,869; 6,747,705; 6,763,523; 6,766,357; 6,813,622; 6,847,373; 7,081,900; RE40,107; 7,403,561; 7,433,519; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291; D396,853; D398,912. Other patents are pending. Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0515031; 0635188; 0674414; 0694243; 0705517; 0752174; 0895623; 1068617; 1111910; 1629675. Other patents are pending. Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,719,570; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,986,584; 5,999,406; 6,038,573; 6,061,758; 6,141,007; 6,211,869; 6,532,043; 6,546,190; 6,596,031; 6,636,869; 6,747,705; 6,763,523; 6,766,357; 6,813,622; 6,847,373; 7,081,900; RE40,107; 7,403,561; 7,433,519; 7,555,557; 7,562,099; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291; D396,853; D398,912. Other patents are pending. Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0515031; 0635188; 0674414; 0694243; 0705517; 0752174; 0895623; 1068617; 1111910; 1629675. Other patents are pending. Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,987,501; 6,061,758; 6,223,211; 6,532,043; 6,546,190; 6,636,869; 6,747,705; 6,763,523; 6,813,622; RE40,107. Other patents are pending. Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0515031; 0635188; 0674414; 0694243; 0705517; 0752184; 1068617; 1111910. Other patents are pending. This document is protected under copyright law. An authorized licensee of Avid Interplay Media Services may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid Interplay Media Services. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice. Copyright © 2009 Avid Technology, Inc. and its licensors. All rights reserved. The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library: Copyright © 1988–1997 Sam Leffler Copyright © 1991–1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics. THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. 2 The following disclaimer is required by the Independent JPEG Group: This software is based in part on the work of the Independent JPEG Group. This Software may contain components licensed under the following conditions: Copyright (c) 1989 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Copyright (C) 1989, 1991 by Jef Poskanzer. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1995, Trinity College Computing Center. Written by David Chappell. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1996 Daniel Dardailler. Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. Modifications Copyright 1999 Matt Koss, under the same license as above. Copyright (c) 1991 by AT&T. Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. This product includes software developed by the University of California, Berkeley and its contributors. The following disclaimer is required by Nexidia Inc.: © 2006 Nexidia. All rights reserved. Manufactured under license from the Georgia Tech Research Corporation, U.S.A. Patent Pending. The following disclaimer is required by Paradigm Matrix: Portions of this software licensed from Paradigm Matrix. The following disclaimer is required by Ray Sauers Associates, Inc.: “Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages. 3 The following disclaimer is required by Videomedia, Inc.: “Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.” “This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.” The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code: ©1993–1998 Altura Software, Inc. The following disclaimer is required by Ultimatte Corporation: Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection. The following disclaimer is required by 3Prong.com Inc.: Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc. The following disclaimer is required by Interplay Entertainment Corp.: The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products. This product includes portions of the Alloy Look & Feel software from Incors GmbH. This product includes software developed by the Apache Software Foundation (http://www.apache.org/). © DevelopMentor This product may include the JCifs library, for which the following notice applies: JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD. Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay. Portions © Copyright 2003-2007 of MOG Solutions. Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable. Trademarks 003, 192 Digital I/O, 192XD I/O, 888 I/O, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, ALEX, Alienbrain, AniMatte, AudioMarket, AudioPages, AudioSuite, AudioVision, AutoSync, Avid, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, AVIDdrive, Avid DS Assist Station, Avid EditStar, Avid Learning Excellerator, Avid Liquid, Avid Liquid Chrome Xe, Avid MEDIArray, Avid Mojo, AvidNet, AvidNetwork, Avid NewStar, Avid Remote Response, AVIDstripe, Avid Unity, Avid Unity ISIS, Avid VideoRAID, Avid Xpress, AVoption, AVX, Beauty Without The Bandwidth, Boom, C|24, CaptureManager, ChromaCurve, ChromaWheel, Command|24, Conectiv, CountDown, DAE, Dazzle, Dazzle Digital Video Creator, Deko, DekoCast, D-Fi, D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive, DigiLink, DigiMeter, DigiSerial, DigiStudio, DigiStudio Control, Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, do more, DVD Complete, D-Verb, Eleven, Equinox, EveryPhase, ExpertRender, Fastbreak, Fast Track, FieldPak, Film Composer, FilmScribe, Flexevent, FluidMotion, FXDeko, G7, G-Rack, HD Core, HD Process, HDPack, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, IllusionFX, Image Independence, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelli-sat Broadcasting Recording Manager, Intelli-Sat, InterFX, Interplay, inTONE, Intraframe, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, Lightning, ListSync, Lo-Fi, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, M-Audio, M-Audio Micro, Maxim, Mbox, MCXpress, Media Browse, Media Composer, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray, MediaShare, MediaStream, Media Suite, Meridien, MetaFuze, MetaSync, MicroTrack, Midiman, MissionControl, Mix Rack, MixLab, Moviebox, Moviestar, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, NRV-10 interFX, Octane, OMF, 4 OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Palladium, Pinnacle, Pinnacle DistanTV, Pinnacle Geniebox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, ProEncode, ProServices, ProSessions, Pro Tools, QuietDrive, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, RetroLoop, rS9, rS18, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Session, Show Center, Sibelius, SIDON, Soft SampleCell, Soft-Clip Limiter, Sound Designer II, SPACE, SPACEShift, SpectraGraph, SpectraMatte, Sputnik, Starplay, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, Symphony, SYNC HD, SynchroScience, SynchroScope, Syntax, TDM FlexCable, Thunder, Titan, Titansync, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, Torq, Torq Xponent, Transfuser, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Venom, VideoRAID, Video Slave Driver, VideoSPACE, VideoSpin, Vortx, Xdeck, X-Form, Xmon, Xponent, and X-Session are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks contained herein are the property of their respective owners. Footage Arri — Courtesy of Arri/Fauer — John Fauer, Inc. Bell South “Anticipation” — Courtesy of Two Headed Monster — Tucker/Wayne Atlanta/GMS. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Eco Challenge British Columbia — Courtesy of Eco Challenge Lifestyles, Inc., All Rights Reserved. Eco Challenge Morocco — Courtesy of Discovery Communications, Inc. It’s Shuttletime — Courtesy of BCP & Canadian Airlines. Nestlé Coffee Crisp — Courtesy of MacLaren McCann Canada. Saturn “Calvin Egg” — Courtesy of Cossette Communications. “Tigers: Tracking a Legend” — Courtesy of www.wildlifeworlds.com, Carol Amore, Executive Producer. "The Big Swell" — Courtesy of Swell Pictures, Inc. Windhorse — Courtesy of Paul Wagner Productions. Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Ice Island — Courtesy of Kurtis Productions, Ltd. Tornados + Belle Isle footage — Courtesy of KWTV News 9. WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA. Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc. GOT FOOTAGE? Editors — Filmmakers — Special Effects Artists — Game Developers — Animators — Educators — Broadcasters — Content creators of every genre — Just finished an incredible project and want to share it with the world? Send us your reels and we may use your footage in our show reel or demo!* For a copy of our release and Avid’s mailing address, go to www.avid.com/footage. *Note: Avid cannot guarantee the use of materials submitted. Avid Interplay Media Services Setup and User’s Guide • 0130-07633-03 Rev A • September 2009 • Created 8/31/09 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form. 5 6 Contents Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Viewing User Guides on the Interplay Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Accessing the Online Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Chapter 1 Working with the Avid Interplay Media Services System. . . . . . . . . . . . 19 Media Services Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Understanding the Media Services Engine Software . . . . . . . . . . . . . . . . . . . . . 20 Understanding the Avid Interplay Media Services and Transfer Status Tool . . . 21 Understanding the Standalone Media Services and Transfer Status Tool. . . . . 22 Understanding the Various Media Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Check Lists for Media Services Service Providers . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 International Character Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Starting the Interplay Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Chapter 2 Interplay Media Services Installation and Configuration . . . . . . . . . . . . 27 Check List for Setting up the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . 27 Registering the Media Services Engine in an Avid Interplay Workgroup . . . . . . . . . 28 Configuring the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Chapter 3 Using the Media Services and Transfer Status Tool . . . . . . . . . . . . . . . 35 Opening the Media Services and Transfer Status Tool . . . . . . . . . . . . . . . . . . . . . . 35 Media Services and Transfer Status Tool User Interface . . . . . . . . . . . . . . . . . . . . . 38 Using the Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Jobs Page Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Configuring the Reporting of Service Job Status . . . . . . . . . . . . . . . . . . . . . . . . 40 Customizing the Jobs Page Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Filtering the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Viewing Details About a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Job Details Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 7 Purging the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Prioritizing a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Canceling a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Deleting a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Retrying a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Exporting the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Using the Providers Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Opening the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Customizing the Providers Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Viewing Details About a Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Deleting Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Using the Services Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Opening the Services Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Displaying Details About a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Deleting a Media Services Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Using the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Opening the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Setting Up User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Reassigning Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Chapter 4 Installing Services and Registering Providers . . . . . . . . . . . . . . . . . . . . 59 List of Media Services Service Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Installing a Media Services Service Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Registering the Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Connecting a Provider to the Service Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Starting the Media Services Service Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Verifying a Service Provider is Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Rules for Upgrading a Service and Preserving Profiles . . . . . . . . . . . . . . . . . . . . . . 70 Chapter 5 Working with Media Services Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Modifying Multiple Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Creating a Media Services Service Provider Profile. . . . . . . . . . . . . . . . . . . . . . . . . 76 8 Chapter 6 Working with the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Understanding the Transcode Services Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Understanding MIXDOWN Mode During the Transcode Process . . . . . . . . . . . 80 Understanding the DUALMIXDOWN Mode During the Transcode Process . . . 81 Check List for Transcoding Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Installing and Registering the Transcode Service Provider . . . . . . . . . . . . . . . . . . . 83 Installing the Transcode Service Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Registering the Transcode Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Setting Up the Connection for the Transcode Provider and Media Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Starting the Transcode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Creating a Interplay Transcode Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Transcode Profile Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 WHOLE Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . . . . . . . . 95 CONSOLIDATE Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . . 96 MIXDOWN Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . . . . . . 97 DUALMIXDOWN Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . 99 Mapping of Audio Tracks in MIXDOWN and DUALMIXDOWN Modes . . . . . . 100 Transcoding an Asset from the Avid Interplay Access . . . . . . . . . . . . . . . . . . . . . . 103 Transcoding an Asset from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . 105 Connecting to the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Performing a Transcode from within the Avid Editing Application . . . . . . . . . . 106 Working with an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Preparing the Workgroup for Auto Transcode . . . . . . . . . . . . . . . . . . . . . . . . . 107 Configuring the AutoTranscode Service . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Verifying that the Auto Transcode Service is Running . . . . . . . . . . . . . . . 109 Identifying an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Transcoding Avid Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Location of Automatically Transcoded Files. . . . . . . . . . . . . . . . . . . . . . . . . . . 111 9 Chapter 7 Working with the Archive Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Check List for Archiving and Restoring Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Installing and Registering the Archive Service Provider and Restore Service Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Installing the Archive Provider and Restore Provider . . . . . . . . . . . . . . . . . . . 116 Registering the Archive Provider or the Restore Provider. . . . . . . . . . . . . . . . 119 Setting Up the Connection for the Archive Provider or Restore Provider and Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Starting the Archive and Restore Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Configuring the Archive Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Archiving Duplicate Versions of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Adding AAF Metadata to an Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Specifying the Archive Server, Segment Size, and Restore Process . . . . . . . 127 Defining the Maximum Number of Simultaneous Jobs . . . . . . . . . . . . . . . . . . 128 Configuring Auto Archive Using the Avid Service Configuration . . . . . . . . . . . 129 Verifying the Auto Archive Service is Running Using Avid Service Framework 131 Verifying the Auto Archive Service is Running Using Computer Management 133 Connecting to the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Working with an Interplay Archive Service and Interplay Restore Profile . . . . . . . 136 Creating an Interplay Archive or Interplay Restore Profile . . . . . . . . . . . . . . . 136 Interplay Archive Profile and Interplay Restore Profile Definitions . . . . . . . . . 138 Locating the Partition Value for an Archive Profile . . . . . . . . . . . . . . . . . . . . . 138 Archiving Assets from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . . 141 Connecting to the Media Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Performing an Archive from within the Avid Editing Application . . . . . . . . . . . 142 Archiving Assets using Avid Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Working with an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Preparing the Workgroup for Auto Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Identify an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Archiving Assets Using an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . 148 Location of Automatically Archived Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Searching the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Restoring a Clip from the Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 10 Working with Partial Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Performing a Partial Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Partial Restore Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Viewing Partially Restored Media Files in Interplay Access. . . . . . . . . . . . . . . 158 How the System Defines the Size of a Partially Restored File. . . . . . . . . . . . . 159 Chapter 8 Working with the Stream Publish Service . . . . . . . . . . . . . . . . . . . . . . . 161 Workflow for Creating Streaming Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Check List for Stream Publish Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Installing and Registering the Stream Publish Service Provider . . . . . . . . . . . . . . . 166 Installing the Stream Publish Service Package . . . . . . . . . . . . . . . . . . . . . . . . 166 Registering the Stream Publish Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Setting up the Connection for the Stream Publish Provider to the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Starting the Stream Publish Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Creating a Stream Publish Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Manually Creating QuickTime Reference Movies . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Chapter 9 Automatically Publishing QuickTime Reference Movies . . . . . . . . . . . 179 Check List for Auto Publish Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Verifying the Workflow Engine Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Allowing Internet Explorer to Access the Avid Interplay Workflow Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Importing Auto-Publish Flow Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Modifying the Flow Chart Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Chapter 10 Working with the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Workflow for Copying Metadata and Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Check List for Copying Assets to Another Workgroup . . . . . . . . . . . . . . . . . . . . . . 196 Installing and Registering the Copy Service Provider . . . . . . . . . . . . . . . . . . . . . . . 198 Installing the Copy Service Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Registering the Copy Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Setting Up the Connection for the Copy Provider and Media Services Engine 204 Starting the Copy Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 11 Using an Interplay Copy Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Creating an Interplay Copy Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Interplay Copy Service Profile Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Copying Assets and Media to Another Workgroup Using Interplay Access. . . . . . 211 Copying Assets and Media to Another Workgroup Using an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Chapter 11 Automatically Copying Assets to Another Workgroup . . . . . . . . . . . . 217 Check List for the Auto-Copy Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Installing the Avid Interplay Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Configuring the Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Verifying the Auto-Copy Service is Running . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Understanding the Auto-Copy Folder Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Rules of Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Identifying an Auto-Copy Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder 226 Automatically Backing Up the Complete Database and Media . . . . . . . . . . . . . . . 227 Chapter 12 Working with the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Check List for the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Registering the Delivery Receiver in an Avid Interplay Workgroup . . . . . . . . . . . . 231 Installing and Registering the Delivery Service Provider . . . . . . . . . . . . . . . . . . . . 232 Installing the Delivery Service Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Registering the Delivery Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Setting Up the Connection for the Delivery Provider and Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Starting the Delivery Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Creating an Avid Interplay Delivery Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Transferring Assets through Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Transferring Assets through an Avid Editing System . . . . . . . . . . . . . . . . . . . . . . . 244 Viewing the Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Verifying the Delivery Receiver Service is Running Using Avid Service Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Monitoring the Health of the Interplay Delivery Receiver Service . . . . . . . . . . . . . 248 12 Chapter 13 Working with the ProEncode Service . . . . . . . . . . . . . . . . . . . . . . . . . . 251 ProEncode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Check List for Using ProEncode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Setting Up ProEncode Client and Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Configuring the ProEncode Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 ProEncode Provider Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Creating an Interplay ProEncode Provider Profile . . . . . . . . . . . . . . . . . . . . . . . . . 256 Setting Up a ProEncode Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Installing the ProEncode Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Configuring a ProEncode Client on an Avid Editing Application . . . . . . . . . . . 258 Setting up a Standalone ProEncode Client . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Encoding a Clip or a Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Sharing Folders in an Avid Unity Environment. . . . . . . . . . . . . . . . . . . . . . . . . 261 Sending a Clip or Sequence to ProEncode from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Adding a File to ProEncode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 Monitoring the Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 ProEncode Provider Post-to-Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Check List for ProEncode Provider Post-to-Web . . . . . . . . . . . . . . . . . . . . . . . 268 Configuring Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Creating a FlipFactory Administrator Account for ProEncode . . . . . . . . . . . . . 272 Creating a Factory for the ProEncode Account . . . . . . . . . . . . . . . . . . . . . . . . 273 Preparing Java for Avid NewsPoller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Appendix A Installing Encoding Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Anystream Agility Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Check List for Installing Anystream Agility Workgroup. . . . . . . . . . . . . . . . . . . 280 Installing the Anystream Agility Workgroup Software. . . . . . . . . . . . . . . . . . . . 281 Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers . . . . . . . . . . . . . . . 281 Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Installing Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Configuring Telestream FlipFactory for Avid Unity. . . . . . . . . . . . . . . . . . . . . . 283 13 Appendix B Installing Microsoft SQL Server 2005 Express . . . . . . . . . . . . . . . . . . . 285 Verify That Microsoft SQL Server 2005 Express is Installed . . . . . . . . . . . . . . . . . 286 Remove SQL Server Desktop Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Installing Microsoft .NET Framework 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Installing Microsoft SQL Server 2005 Express Toolkit . . . . . . . . . . . . . . . . . . . . . . 288 Installing Microsoft SQL Server 2005 Express. . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 Configure Microsoft SQL Server 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Appendix C Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Finding Solutions for Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 General ProEncode Troubleshooting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Checking Media Services Jobs Using Avid Diagnostics . . . . . . . . . . . . . . . . . . . . 308 Troubleshooting the Progress of Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Additional Installation and Configuration Information . . . . . . . . . . . . . . . . . . . . . . . 309 Name Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310 Updating the HOSTS File (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Archive and Restore Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312 14 Using This Guide Congratulations on your purchase of the Avid® Interplay® Media Services system consisting of the Interplay Media Services Engine, the Interplay Media Services and Transfer Status Tool, and the media services. The Media Services Engine lets you take advantage of a network environment and pass compute-intensive tasks to other workstations on your network. This allows video editors to stay focused on their editing tasks. For example, today’s production houses face a rising demand for translating media into formats suitable for distribution via the Web, DVD, or CD-ROM — often at the same time. The encoding operation is a critical part of this work. By moving or distributing this operation to lower cost, dedicated workstations, editing workstations are free to perform other tasks allowing you to generate two streams of revenue-producing work in parallel. The Interplay Media Services Engine and its Media Services and Transfer Status Tool are the keys to managing these resource-intensive process. This software infrastructure manages all of the Interplay Media Services. As Avid develops new Media Services services, the Media Services Engine will manage those services as well. This guide is intended for all Interplay Media Services users, from beginning to advanced. Unless noted otherwise, the material in this document applies to the Windows® XP and Mac OS® X operating systems.The majority of screen shots in this document were captured on a Windows XP system, but the information applies to both Windows XP and Mac OS X systems. Where differences exist, both Windows XP and Mac OS X screen shots are shown. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation. Symbols and Conventions Avid documentation uses the following symbols and conventions: Symbol or Convention Meaning or Action n A note provides important related information, reminders, recommendations, and strong suggestions. c A caution means that a specific action you take could cause harm to your computer or cause you to lose data. w > A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment. This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command. This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed. 16 (Windows), (Windows only), (Macintosh), or (Macintosh only) This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X. Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2. Check the latest information that might have become available after the documentation was published: - If the latest information for your Avid product is provided as printed release notes, they ship with your application and are also available online. If the latest information for your Avid product is provided as a ReadMe file, it is supplied on your Avid installation CD or DVD as a PDF document (README_product.pdf) and is also available online. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at www.avid.com/readme. 3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues. 4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions. Viewing User Guides on the Interplay Portal You can quickly access the Interplay user guides from any system in the Interplay environment. To open the Interplay Portal web page: 1. Type the following line in your web browser: http://Interplay_Engine_name For Interplay_Engine_name substitute the name of the computer running the Interplay Engine software. For example, the following line opens the portal web page on a system named docwg: http://docwg 2. Click the “Avid Interplay Documentation” link to access the User Information Center page. 17 Accessing the Online Library The Avid Interplay Online Library DVD contains all the Avid Interplay product documentation in PDF format. n You will need Adobe® Reader® to view the PDF documentation online. You can download the latest version from the Adobe web site. To access the online library from the Online Library DVD: 1. Insert the Online Library DVD into the drive. 2. Double-click the Mainmenu file. The Interplay Online Library contains several multimedia feature presentations. This multimedia content is an excellent first resource for learning how to use an application or for understanding a particular feature or workflow. Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment. To learn about Avid's new online learning environment, Avid Learning Excellerator™ (ALEX), visit http://learn.avid.com. For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID (800-949-2843). 18 1 Working with the Avid Interplay Media Services System The Interplay Media Services system uses the concept of service providers. The Media Services Engine manages the various providers. A provider is a software program that can perform a particular service for an Avid editing application, such as transcode, archive, and restore of assets. You can use the Interplay Media Services in a workgroup. A workgroup enables collaborative workflows by allowing multiple editors to share media. For diagrams showing typical shared-storage workgroup configurations, see Avid Interplay Best Practices. This chapter provides an overview of the Interplay Media Services system and contains the following topics: • Media Services Software Components • Understanding the Various Media Services • Check Lists for Media Services Service Providers • Configuration Requirements • International Character Support • Starting the Interplay Media Services Engine Media Services Software Components The software used to manage service providers is composed of two major components: the Media Services Engine and the Avid Interplay Media Services tool. Also available is the standalone Avid Interplay Media Services and Transfer Status tool software that lets you manage media services from another system on the network. n The Interplay Media Services server and any clients need the Avid Interplay Access software and the Avid Service Framework for Client software installed. 1 Working with the Avid Interplay Media Services System For details on each component, see the following topics: • Understanding the Media Services Engine Software • Understanding the Avid Interplay Media Services and Transfer Status Tool • Understanding the Standalone Media Services and Transfer Status Tool Understanding the Media Services Engine Software The Media Services Engine matches jobs and their corresponding settings with suitable providers. The Media Services Engine is a repository of job and provider information. It lets individual providers choose jobs that they are able to process according to the service for which they are configured. The Media Services Engine should not reside on the same computer as an Avid editing application. The Media Services Engine might be installed on a provider system, depending on the individual provider, and workload and memory usage of the particular computer. The Avid Interplay Media Services window displays current information about the status of the Media Services Engine, including the host name for the system on which the Media Services Engine resides. The Media Services Engine uses the host name to identify itself on the network. The following example shows a host name of DocMS that is the host name of the system where the Interplay Media Services Engine resides. 20 Media Services Software Components The Avid Interplay Media Services window provides access to the Media Services and Transfer Status tool. For information about using the Media Services and Transfer Status tool, see “Using the Media Services and Transfer Status Tool” on page 35. You can also set Interplay Media Services settings from the Avid Interplay Media Services window. For information on setting the Interplay Media Services settings, see “Configuring the Media Services Engine” on page 31. For a procedure on starting the Interplay Media Services Engine, see “Starting the Interplay Media Services Engine” on page 25. Understanding the Avid Interplay Media Services and Transfer Status Tool The Avid Interplay Media Services and Transfer Status tool communicates with the Avid Interplay Media Services Engine to let you manage media services. The Media Services and Transfer Status tool installs with the Interplay Media Services software. Media services, such as Avid Interplay Transcode, are layered on the software infrastructure known as Interplay Media Services. 21 1 Working with the Avid Interplay Media Services System The Media Services Engine and the Media Services and Transfer Status tool manage all media services. The Media Services and Transfer Status tool performs three types of functions: • Provides detailed information about Media Services, based on lists of jobs, encoders, profiles, and users. • Provides controls for managing services and registering providers. • Provides controls for managing Media Services such as canceling jobs, deleting provider software, creating or deleting profiles, and creating or deleting users. The functions you can perform depends on your user’s rights. Administrators can perform the following tasks: • Register and delete providers • View details on any job • Delete jobs submitted by any user • Purge the jobs list Regular users can perform administrative tasks only on their own jobs. For information about the Media Services and Transfer Status tool, see “Media Services and Transfer Status Tool User Interface” on page 38. Understanding the Standalone Media Services and Transfer Status Tool The standalone Media Services and Transfer Status tool software communicates with the Interplay Media Services Engine to let you manage media services from any system that has the Media Services and Transfer Status tool software installed. Understanding the Various Media Services Media services can be distributed to dedicated workstations in a networked environment, thereby freeing computer resources to perform other tasks. When you install a Media Services services on a computer, the installation program also installs a provider software program for each service. After you install the services, you use the Media Services Engine to register the providers that you want to use on a particular computer. The following table lists the services managed by the Media Services Engine. 22 Understanding the Various Media Services n The services managed by the Media Services Engine are not limited to the services listed in this table. Description of Media Services service providers Service Description Avid Interplay Transcode service Lets you transcode Avid assets from one Avid-supported resolution to another. For example, you can use the Avid Interplay Transcode service to create a low resolution version of a sequence or master clip. For more information, see “Working with the Transcode Service” on page 79. Avid Interplay Archive service Avid Interplay Restore service Provides access to archive and restore features. The Avid Interplay Archive and Restore services manage the process of moving data, instead of using the Avid Interplay Transfer Engine. For more information, see “Working with the Archive Service” on page 113. Avid Interplay Stream Publish service Lets you create QuickTime reference movies that refer to MPEG-4 video files and MPEG1 Level 2 audio files. The files are checked into the Interplay database so you can play the assets in the Interplay Access. For more information, see “Working with the Stream Publish Service” on page 161 and “Automatically Publishing QuickTime Reference Movies” on page 179. Avid Interplay Copy service Lets you copy assets (metadata) and their media files from one workgroup to another. For more information, see “Working with the Copy Service” on page 193. Avid Interplay Delivery service Lets you transfer a clip and its media files or only the portion that is used in a subclip or a sequence. For more information, see “Working with the Delivery Service” on page 229. Avid Interplay Auto Media services Lets you configure folders and subfolders to perform tasks automatically. You can use the Avid Service Configuration settings to configure the various auto media services. • Auto Archive • Auto Transcode • Auto Transfer • Auto Copy Avid Interplay ProEncode™ service n An auto archive and auto transcode operation includes subfolders. An auto transfer operation does not include subfolders. An auto copy operation maintains the same folder structure as the source workgroup. Provides integration to AnyStream™ and Telestream for non-Avid format transcode services (for example, transcoding from an Avid resolution to Windows Media File format). For more information, see “Working with the ProEncode Service” on page 251. 23 1 Working with the Avid Interplay Media Services System Check Lists for Media Services Service Providers The following table provides a list of the various Media Services service providers with a reference to the specific check list for each service. These check lists provide a list of the setup steps to install and use the various services. For a check list for setting up and installing the Interplay Media Services Engine, see “Check List for Setting up the Media Services Engine” on page 27. Media Services service provider Documentation Interplay Transcode service “Check List for Transcoding Assets” on page 82 Interplay Archive service Interplay Restore service “Check List for Archiving and Restoring Assets” on page 114 Interplay Stream Publish service “Check List for Stream Publish Workflow” on page 164 and “Check List for Auto Publish Workflow” on page 180. Interplay Copy service “Check List for Copying Assets to Another Workgroup” on page 196 Interplay Delivery service “Check List for the Delivery Service” on page 230 Interplay ProEncode Provider “Check List for Using ProEncode” on page 252 Configuration Requirements A workgroup enables collaborative workflows by allowing multiple editors to share media. For diagrams showing typical shared-storage workgroup configurations, see Avid Interplay Best Practices. n 24 For any configuration issues that were noted after the document went to print, see the Avid Interplay Media Services ReadMe file. International Character Support International Character Support Interplay includes international character support (ICS). ICS allows you to display and input characters in languages other than English. This release of Interplay supports international character support for the following languages: n • Simplified Chinese and Traditional Chinese • Japanese • French, Italian, German, and Spanish Asian languages are not supported with Interplay Media Services, Interplay ProEncode, or SGL FlashNet. For additional information on using ICS, see the Avid Interplay ReadMe and International Character Support on the Avid Knowledge Base. Starting the Interplay Media Services Engine To start the Interplay Media Services Engine: t Click Start and select Programs > Avid > Avid Interplay Media Services. The Avid Interplay Media Services window opens. 25 1 Working with the Avid Interplay Media Services System 26 2 Interplay Media Services Installation and Configuration These tasks are explained in the following topics: • Check List for Setting up the Media Services Engine • Registering the Media Services Engine in an Avid Interplay Workgroup • Configuring the Media Services Engine For details on setting up the Media Services system in a Avid Unity workgroup environment, see the Avid Interplay Server Installing and Configuring document. Check List for Setting up the Media Services Engine The following table provides a list of steps to perform when setting up the Media Services Engine in a workgroup. Setting up the Media Services Engine in a Workgroup Check List Task Section Reference Add the Interplay Media Services server to the Interplay workgroup. See Avid Interplay Software Installation and Configuration Guide. Make sure an Interplay Media Services administrator account is setup on Avid Unity. See the Avid Interplay Software Installation and Configuration Guide. Mount workspaces. See Avid Interplay Best Practices. Make sure the Interplay Media Services application key is connected to the server. See the Avid Interplay Software Installation and Configuration Guide. 2 Interplay Media Services Installation and Configuration Setting up the Media Services Engine in a Workgroup Check List (Continued) Task Section Reference Install the Interplay Media Services Engine See the Avid Interplay Software Installation software and the supporting software. and Configuration Guide. • Avid Service Framework for Client • Avid Interplay Access • Avid Interplay Media Services • Additional Media Services service providers Register the Media Services Engine in a Interplay workgroup. See “Registering the Media Services Engine in an Avid Interplay Workgroup” on page 28. Configure the Media Service Engine. See “Configuring the Media Services Engine” on page 31. • Setup e-mail notifications • Identify the workgroup’s Interplay Engine system • Setup auto-purging of jobs Start the Avid Interplay Media Services Engine software. See “Starting the Interplay Media Services Engine” on page 25. Install and configure any Media Services service providers. See “Check Lists for Media Services Service Providers” on page 24. Registering the Media Services Engine in an Avid Interplay Workgroup Before you can use any Media Services Engine services, you must register the Media Services Engine in an Interplay workgroup by opening the Avid Interplay Administrator and identifying the system that runs the Media Services Engine. After you register the Media Services Engine, the Media Services and Transfer Status tool automatically connects to the Media Services Engine. n 28 If you are performing an upgrade, you do not have to register existing Media Services Engines. Registering the Media Services Engine in an Avid Interplay Workgroup To register the Media Services Engine for the workgroup environment: 1. Click Start and select Programs > Avid > Avid Interplay Access Utilities > Avid Interplay Administrator. The Avid Interplay Administrator opens. 2. Click Server Hostname Settings in the Site Settings area. The following illustration shows the Site Settings area of the Avid Interplay Administrator. The Server Hostname Settings window opens. 3. In the Interplay Media Services Settings area, type the name of the system that runs the Media Services Engine and click Apply Changes. n If your Interplay environment includes the Interplay Delivery workflow, to receive transfers you must add the hostname and the port number of the system where the Delivery Receiving service is installed. For more information, see “Registering the Delivery Receiver in an Avid Interplay Workgroup” on page 231. 29 2 Interplay Media Services Installation and Configuration While you have the Server Hostname Settings window open, it is a good time to check whether you have entered the name of the workgroup in the Workgroup and MediaIndexer Settings area of the window. The Avid Instinct and Avid Interplay Assist applications use this setting to locate the Media Indexer that is used to monitor shared storage. 4. (Option) Near the center of the Server Hostname Settings window, make sure your Workgroup name is in the Workgroup Name field. Type the workgroup name if necessary. This field is case sensitive. 5. (Option) Click Check MediaIndexer to check whether the Media Indexer that monitors shared storage is running. If the Media Indexer is running, the system returns the name of the High Availability group that the Media Indexer is associated with and the name of the workgroup. 6. Click Log out and close the Avid Interplay Administrator. 30 Configuring the Media Services Engine Configuring the Media Services Engine After installing the Media Services Engine software, you can configure the Media Services Engine settings to: • Send e-mail notifications about the status of jobs. • Identify the workgroup’s Avid Interplay Engine system. By identifying the Avid Interplay Engine system, when you log in to the Media Services Engine, the Media Services user information is updated with the user information in the Avid Interplay Administrator. • Automatically purge Media Services jobs to improve the performance of the Avid Interplay Media Services and Transfer Status tool. The auto-purge settings take effect immediately, you do not have to restart the Interplay Media Services Engine. - You can set a start time for the auto purge to begin within 15 minute intervals. If you want to cancel a scheduled auto-purge process, you must cancel the process before it starts. After an auto-purge process begins you cannot cancel the process. - You can choose to purge pending jobs, cancelled jobs, completed jobs, and error jobs. For the chosen jobs type, all jobs for all services for all users are purged. c When scheduling the auto-purge process, you should choose a low activity time. The auto-purge process might impact the server’s performance and the ability to connect. n The History area on the Avid Interplay Media Services Engine window provides information about the auto purge settings, such as any changes made to the settings. To configure the Interplay Media Services Engine settings: 1. Click Start and select Programs > Avid > Avid Interplay Media Services. The Avid Interplay Media Services window opens. 2. Click the Settings button. 31 2 Interplay Media Services Installation and Configuration The Avid Interplay Media Services Engine Settings dialog box opens. 3. Type localhost in the Database Computer Name text box. 4. In the SMTP (Simple Mail Transfer Protocol) Server text box, type the name of your local mail server (for example, mail.mycompany.com). If you don’t know the name of your local mail server, ask your network administrator. 5. In the From Address text box, type an e-mail address for the Media Services Engine. For example, broker@mycompany.com. 6. (Option) You can configure an SMTP Username and SMTP Password if your network supports secure e-mail. These settings give the Media Services Engine a name and password so that is can successfully send e-mail notification. If a network does not use secure e-mail, the settings do not apply and are disregarded. n 32 The Clean Start option is reserved for future use. Make sure it is set to No. Configuring the Media Services Engine 7. In the Interplay Engine Hostname text box, type the host name of the Avid Interplay Engine system. If this text box is left blank, the Media Services user information in the Avid Interplay Administrator is not used for authentication during login. 8. (Option) From the Auto Purge Enabled menu, select On. n For the chosen job type, all jobs for all service providers, and for all users are purged. Therefore, you cannot purge jobs for a specific service provider, such as Interplay Transcode. Jobs are automatically purged depending on the following settings: - Purge Start Time—Select a time to start the auto purge (15 minute intervals). - Purge PENDING Jobs?—Yes, purges all pending jobs for all service providers. - Purge CANCELLED Jobs?—Yes, purges all cancelled jobs for all service providers. - Purge COMPLETED Jobs?—Yes, purges all completed jobs including jobs with the Warning status (question mark icon) for all service providers. - Purge ERROR Jobs?—Yes, purges all error jobs for all service providers. 9. Click OK. The Avid Interplay Media Services Engine Settings dialog box closes. 33 2 Interplay Media Services Installation and Configuration 34 3 Using the Media Services and Transfer Status Tool This chapter explains how to use the Media Services and Transfer Status tool and contains the following topics: • Opening the Media Services and Transfer Status Tool • Media Services and Transfer Status Tool User Interface • Using the Jobs Page • Using the Providers Page • Using the Services Page • Using the Users Page For an overview of the Media Services and Transfer Status tool, see “Understanding the Avid Interplay Media Services and Transfer Status Tool” on page 21. Opening the Media Services and Transfer Status Tool The Media Services and Transfer Status tool can be used on any computer that has an internet connection to a computer running the Media Services Engine. Media Services clients include the Media Services and Transfer Status tool software. n Using the Media Services and Transfer Status tool on a standalone system requires the installation of the Avid Interplay Media Services and Transfer Status software. For information, see “Interplay Media Services Installation and Configuration” on page 27. 3 Using the Media Services and Transfer Status Tool To open the Media Services and Transfer Status tool: 1. Do one of the following: t From the Avid Interplay Media Services window, click Admin Tool. t From the Avid Interplay Access application, select Tools > Interplay Media Services Status. t From the Avid Interplay Administrator, in the Site Settings area, click the Interplay Media Services icon. When you open the Media Services and Transfer Status tool from the Avid Interplay Administrator, the name is “Interplay Media Services.” The Media Services and Transfer Status tool login window opens. 2. Type your username and password. See “Using the Users Page” on page 55. 3. Type the host name of the system on which the Media Services Engine resides in the Media Services Host text box. The Media Services host name is the name of the computer that the Media Services Engine runs on. You can find the host name in the Name field of the Avid Interplay Media Services window. Previously typed host names are available from the Media Services Host menu. 36 Opening the Media Services and Transfer Status Tool 4. Click the Login button. If the username and password are accepted, the Jobs page opens. 37 3 Using the Media Services and Transfer Status Tool Media Services and Transfer Status Tool User Interface The Media Services and Transfer Status tool user interface is made up of five pages. The tab selected determines which page of the Media Services and Transfer Status tool is displayed. The page displayed determines the Media Services and Transfer Status tool’s functional mode and which of the mode-related controls — also referred to as pages — are displayed. The pages are described in the following table: Media Services Status Administration Tool Pages Page Description Section Reference Jobs Displays the status and other information about jobs See “Using the Jobs Page” on submitted to the Media Services Engine. Lets you cancel page 38. or retry jobs, depending on your level of privilege. Providers Displays information about systems that are running See “Using the Providers Page” Media Services provider software. Lets you register and on page 49. delete providers, depending on your level of privilege. Services Displays a list of services and service information. Lets you install and delete services. See “Using the Services Page” on page 52. Users Displays a list of user accounts. Lets you create and delete accounts, depending on your level of privilege. See “Using the Users Page” on page 55. Profiles Lets you create templates to use when performing an operation. See “Working with Media Services Profiles” on page 73. Using the Jobs Page The Jobs page displays information about Media Services jobs and lets you cancel, delete, and retry jobs. The Jobs page opens by default after you log in to the Media Services and Transfer Status tool. The following topics describe the options available from the Jobs page: 38 • Jobs Page Information • Configuring the Reporting of Service Job Status • Customizing the Jobs Page Columns • Filtering the Jobs List Using the Jobs Page • Viewing Details About a Job • Purging the Jobs List • Prioritizing a Job • Canceling a Job • Deleting a Job • Retrying a Job • Exporting the Jobs List Jobs Page Information The Jobs page displays information about jobs submitted to the Media Services Engine. You can specify how the status of the various service jobs are reported, see “Configuring the Reporting of Service Job Status” on page 40. The following table describes the information displayed on the Jobs page. Jobs Page Column Description Status The colors and icons in the display indicate the status of the job: • Yellow bar with no icon = Job is processing. • Green bar with Check Mark icon = Job is completed. • Gray bar with Stop icon = Job has been canceled. • Caution icon = Job has failed with an error. • Gray bar with no icon = Job is pending or is in a queue. For information on changing the status reporting of jobs, see “Configuring the Reporting of Service Job Status” on page 40. Service The name of the service to which the job was sent. Job Name The file name submitted by the client to Media Services Engine. This might have a suffix — determined by the particular service — appended to it. n Job ID Administrators can view information about all jobs, whereas users without administrator privileges can view all jobs, but can only see the username and clip names of their own jobs. A number automatically generated by the Media Services Engine. 39 3 Using the Media Services and Transfer Status Tool Jobs Page Column User Description The name of the user who submitted the job. For example, transcode jobs display the Avid editing system host name. n Administrators can view information about all jobs, whereas users without administrator privileges can view all jobs, but can only see the username and clip names of their own jobs. Progress (%) The percentage of the job completed. Priority The priority of the job, as submitted by the client. Submit Time The date and time the job was submitted by the client to the Media Services Engine. Start Time The date and time that the provider started the job. End Time The date and time that the provider reports the job is complete. Profile Name Indicates if a profile was used and displays the profile’s name. Configuring the Reporting of Service Job Status You can specify how the status of the following service jobs are reported You can set the status reporting for the following Media Services services: • Archive service • Restore service • Copy service • Delivery service For example, during an archive operation, if one of the media files cannot be found, you can set the reporting to the Jobs tab of the Media Services and Transfer Status Tool to display one of the following status indicators: Job Status Display Description Green with check mark icon Job completed Green with question mark icon Job completed with a warning Caution icon Job failed with an error This section describes how to use the Avid Service Configuration tool to set which reporting status displays with the various conditions of service jobs. 40 Using the Jobs Page Avid Service Configuration is an application that is included with the Avid Service Framework services, that lets you set and change parameters for each of the different Avid services and applications in your workgroup environment. For more information about Avid Service Framework, see the Avid Service Framework User’s Guide. To configure job status displays for Media Services services: 1. On any system running the Avid Service Framework services, open Service Configuration: by clicking Start and selecting Programs > Avid > Avid Service Framework > Avid Service Configuration. The Select Workgroup dialog box opens. n The Select Workgroup dialog box does not open if the check box specifying to always select and use this workgroup option was previously selected. When you select this option, the Select Workgroup dialog box no longer opens when you start the application. The default workgroup is selected, and the Avid Service Configuration window opens. 2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to connect to and click Select. The Avid Service Configuration window opens. 3. In the Directory pane, click the Processes tab and verify that the service is running. n If the service does not appear in the Avid Service Configuration window, the service is not running or the system it runs on is not properly connected to the workgroup. Click the Hosts tab and make sure that the Avid Service Framework services displays the name of the system that the service is running on. 4. On the Processes tab, expand the service entry, such as Archive Service. The system displays the name of the computer running the service. 5. Click the computer name. The Administrator Password Needed dialog box opens. 6. Type the Avid Service Framework Administrator password and click OK. n By default, Avid Service Framework does not require a password. When a password is used, it is set through the System Configuration Service. Check with your system administrator for the correct password. The system displays the setting tab for the service. The following example shows the Archive Service settings. 41 3 Using the Media Services and Transfer Status Tool 7. Select the type of status you want to display for each job condition. Option Job Status Display / Description OK Green with check mark icon / Job completed Warning Green with question mark icon / Job completed with a warning Error Caution icon / Job failed with an error 8. Click Apply. Customizing the Jobs Page Columns The Media Services and Transfer Status tool provides options to customize the columns displayed on the Jobs page. To customize which columns display on the Jobs page: 1. Open the Media Services and Transfer Status tool. For more information, see “Opening the Media Services and Transfer Status Tool” on page 35. The Jobs page opens by default after you log in to the Media Services and Transfer Status tool. 2. In the Tools area, click Customize columns. The Choose Columns dialog box opens. 3. Select the name of the columns you want to display. 4. Click OK. The columns change to show the selections. 5. (Option) Click a column heading and drag it to a new location. 42 Using the Jobs Page Filtering the Jobs List By default, the Jobs list displays all jobs that the Media Services Engine is currently monitoring. You can customize your view to show only your jobs, to show jobs for a specific service, or to show only jobs in a selected state. n Users with Administrator privileges are allowed to cancel or delete any job. Users not having administrator privileges can only cancel or delete jobs submitted by that user. To customize the Jobs list: 1. Open the Media Services and Transfer Status tool. For more information, see “Opening the Media Services and Transfer Status Tool” on page 35. The Jobs page opens by default after you log in to the Media Services and Transfer Status tool. 2. In the Filters area, click the Service menu, and select a service. 3. In the Filters area, click the User menu, and select All Users or a specific user name. 4. In the Filters area, click the Status menu, and select one of the following: - All — Displays all jobs with their current status. - Processing — Displays only jobs that are currently being processed. - Completed — Displays only jobs that have been successfully processed. - Canceled — Displays only jobs that have been canceled by a user with administrator privileges. - Error — Displays only jobs that have stopped with an error. - Pending — Displays only jobs that are waiting to be processed. 5. In the Filters area, click the Priority and select one of the following: - ALL — Displays all priority jobs. - > — Displays all priority jobs greater than the number indicated. - < — Displays all priority jobs fewer than the number indicated. - = — Displays all priority jobs equal to the number indicated. The Jobs page displays jobs that meet the criteria you selected. 43 3 Using the Media Services and Transfer Status Tool Viewing Details About a Job You must be logged in as the job owner or as an administrator to view a job’s details. To view details about a job: 1. Open the Media Services and Transfer Status tool. For more information, see “Opening the Media Services and Transfer Status Tool” on page 35. 2. On the Jobs page, select the job that you want details about. 3. Click the Details button. The Job Details window opens. 44 Using the Jobs Page Job Details Window The following table provides descriptions of the type of job information displayed in the Job Details window. Entry Description Job Information Name The name of the file submitted by a client to Media Services Engine. It might include information appended to the file name, depending on the service requirements. Service The Media Services service for which the job was submitted; for example, ProEncode. State The current state of the job. Submitted By: The user name associated with the job, as submitted by the client. Priority The priority of the job, as submitted by the client. Provider The name of the encoder, as registered with the Media Services Engine. Requested Provider The name of the provider requested, if one was specified. Job ID A number automatically generated by the Media Services Engine. Batch ID The number of the batch containing the job. Profile Name The name of the profile used for the job, if a profile is used. Submit Time The date and time the job was submitted by the client to the Media Services Engine. Start Time The date and time the provider picks up the job. End Time The date and time the job was reported as complete by the provider. Progress The percentage of the job that has been processed. Notification Displays whether notification of job completed or job error is enabled or disabled. Input Parameters The list of Input parameters varies for each service. 45 3 Using the Media Services and Transfer Status Tool Purging the Jobs List The purge function is available only to users with administrator privileges. n You can set the Media Services settings to allow for auto-purging of jobs, see “Configuring the Media Services Engine” on page 31. To purge the Jobs list: 1. Log on to Media Services Engine as a user with administrator privileges. 2. Open the Media Services and Transfer Status tool. For more information, see “Opening the Media Services and Transfer Status Tool” on page 35. 3. On the Jobs page, click the Purge button. The Purge Jobs dialog box opens. 4. Click the Service menu, and select the applicable service. 5. Click the Submitted By menu, and select a particular user or All, depending on the jobs you want to purge. 6. Select which states of jobs you want to purge. 7. Click the Purge button. The Jobs list no longer contains the jobs you selected. If a purge fails, a dialog box opens with a list of the jobs that failed to delete and a reason for the failure. 46 Using the Jobs Page Prioritizing a Job You can prioritize the order of the pending jobs. The priority number assigned to a job indicates the job’s position in the queue for a specific provider. This setting lets you order jobs in a desired sequence and also move a job to the top of the queue. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50. When you assign a priority number to a job, the actual order in the queue depends on: • If the same priority number is assigned to several jobs of a specific provider, then all these jobs have an equal chance of executing. • Priority numbers are relative only to jobs within a given service. For example, a transcode job set with priority 1 might not execute before an archive job with priority 100. To prioritize a job: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. On the Jobs page, select the job you want to prioritize. 3. Click the Priority button. The Set Job Priority dialog box opens. 4. Click the arrow button to select a priority number. The default is 50. The priority range is 1 (highest priority) through 100 (lowest priority). 5. Click OK. The Priority column displays the new priority for the job. Canceling a Job Jobs can be canceled during the Pending or the Processing state. A user can cancel only jobs that have been submitted under his or her Media Services user name. An administrator can cancel any job. Providers periodically check the Media Services Engine for jobs that might need to be canceled. When a job is canceled, it might take a short time for the job to actually stop and the status change to be reflected. It is also possible that a job might finish before it can be canceled. In this case, a dialog box might open stating that the Media Services Engine was unable to cancel the job. 47 3 Using the Media Services and Transfer Status Tool To cancel a job: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. On the Jobs page, select the job that you want to cancel. 3. Click the Cancel button. A dialog box opens and asks if you are sure you want to cancel the job. 4. Click OK to cancel the job. The job remains in the Jobs list, but the state changes to canceled. Deleting a Job To delete a specific job or all jobs on the Jobs page: 1. Open the Media Services and Transfer Status tool. For more information, see “Opening the Media Services and Transfer Status Tool” on page 35. 2. On the Jobs page, select the specific job you want to delete. 3. Click the Delete button. A dialog box opens and asks if you are sure you want to delete the job. 4. Click OK to delete the job. Retrying a Job You can retry a job that is in the canceled state or error state. To retry a job: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. On the Jobs page, select the job you want to retry. 3. Click the Retry button. The Media Services Engine changes the state to Pending and places the job in the queue for the next available provider. 48 Using the Providers Page Exporting the Jobs List You can export the current Jobs list from the Media Services and Transfer Status tool. To export the Jobs list: 1. Open the Media Services and Transfer Status tool. For more information, see “Opening the Media Services and Transfer Status Tool” on page 35. The Jobs page opens by default after you log in to the Media Services and Transfer Status tool. 2. In the Tools area, click Export list. A Save dialog box opens. 3. Select a location for the Jobs list file. 4. Type a name for the Jobs list file. 5. Click Save. Using the Providers Page The Providers page displays information about computers that are running provider software and are registered with the Media Services Engine. You can also view specific provider details and capabilities. The following topics provide information about using the Providers page: • Opening the Providers Page • Customizing the Providers Display • Viewing Details About a Provider • Deleting Providers For information about using the Providers page to register a provider, see “Registering the Provider” on page 63. 49 3 Using the Media Services and Transfer Status Tool Opening the Providers Page To open the Providers page: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Providers tab. The Providers page opens. The following table describes the information displayed on the Providers page. 50 Providers Page Description Status Indicates whether or not the provider is connected to the Media Services Engine. Provider The name of the service provider, as registered with the Media Services Engine. Service The Media Services service for which the provider has been registered. Host The computer name of the provider. Application The name of the service provider application. IP The IP address of the computer of the provider. Using the Providers Page Customizing the Providers Display By default, the Providers page displays all providers that are registered with the Media Services Engine. You can customize your view to show only the connected providers or providers of a particular service. To customize the Providers display: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Providers tab. The Providers page opens. 3. In the Filters area, click the Service menu, and select the applicable service. 4. In the Filters area, click the Status menu, and select the applicable condition. The Providers page displays providers that match your selections. Viewing Details About a Provider To view details about a provider: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. On the Providers page, select the provider that you want details about. 3. Click the Details button. The Provider Details window opens. The following table provides descriptions of the type of provider information displayed in the Provider Details window. Providers Page Description Name The name of the service provider, as registered with the Media Services Engine. Service The Media Services service for which the provider has been registered. Host Name The computer name of the provider. Application The name of the service provider application. IP Address The IP address of the computer of the provider. Connected Indicates whether or not the provider is connected to the Media Services Engine. 51 3 Using the Media Services and Transfer Status Tool Deleting Providers If a provider is connected to the Media Services Engine, the provider cannot be deleted until it has been disconnected and all processing jobs are stopped. You must be logged in as an administrator to delete any providers. To delete a provider: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Providers tab. The Providers page opens. 3. Select the provider, and click Delete. A dialog box opens and asks if you are sure you want to delete the provider. 4. Click OK. The provider is no longer registered with the Media Services Engine. To register it again, see “Registering the Provider” on page 63. Using the Services Page The Services page displays information about the services that are installed and lets the user install new services, upgrade existing services, or delete services that were previously installed. For information about installing a service, see “Installing a Media Services Service Package” on page 60. The following topics provide information about the Servers page: 52 • Opening the Services Page • Displaying Details About a Service • Deleting a Media Services Service Using the Services Page Opening the Services Page To open the Services page: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Services tab. The Services page opens. Displaying Details About a Service To display information about a specific service: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Services tab. The Services page opens. 3. Select the service about which you want information. 4. Click Details. The Service Details page opens. 53 3 Using the Media Services and Transfer Status Tool The specific information displayed on the Service Details page differs for each installed service. Deleting a Media Services Service If the service has been registered on the Providers page, you must first delete the provider for that service. For more information, see “Deleting Providers” on page 52. To delete a service: 1. Log on to Media Services Engine as an administrator. 2. Open the Media Services and Transfer Status tool. For more information, see “Opening the Media Services and Transfer Status Tool” on page 35. 3. Make sure all providers for the services that you are deleting have been deleted prior to deleting the services themselves. See “Deleting Providers” on page 52. 54 Using the Users Page 4. Click the Services tab. The Services page opens. 5. Select the service you want to delete. 6. Click Delete. The service is removed. To add the service again, see “Installing a Media Services Service Package” on page 60. Using the Users Page The Users page lets you create and manage user accounts. The default login for the Media Services and Transfer Status tool is the user name Administrator, without a password. Avid recommends assigning a password to this account after installing the Media Services Engine. For more information, see “Reassigning Passwords” on page 57. The Users page displays information based on the user’s login profile. A user logged in as an Administrator can view information about all jobs, whereas users without administrator privileges can view all jobs, but can only see the username and clip names of their own jobs. n Adding or changing users on the Users page has no effect if a host name is set in the Interplay Engine Hostname setting in the Avid Interplay Media Services Engine Settings dialog box. However, you can give a user Interplay Media Services Administrator privileges using the Users page. For information on setting the Interplay Engine Hostname setting, see “Configuring the Media Services Engine” on page 31. When you attempt to log in to the Interplay Media Services Engine, and a host name is set in the Interplay Engine Hostname setting in the Avid Interplay Media Services Engine Settings dialog box, the Media Services Engine authenticates the user name and password you provided with the Avid Interplay Engine. If the login is successful, the user name and password are added or updated to the Media Services database user’s table; the user name and password appear on the Users page. The following topics describe the Users page: • Opening the Users Page • Setting Up User Accounts • Reassigning Passwords • Deleting User Accounts 55 3 Using the Media Services and Transfer Status Tool Opening the Users Page To open the Media Services Users page: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Users tab. The Users page opens with user accounts listed in the User name column. Setting Up User Accounts To set up a user account: 1. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Users tab. The Users page opens. 3. Click the Add button. A dialog box opens. 4. Type a user name in the Username text box. User names and passwords are case sensitive and can contain only letters, numbers, and underscores. They can be up to 255 characters. 5. (Option) You can assign a password by typing a password in the Password text box, then typing it again in the Retype Password text box. Passwords are not required. 6. Type the applicable information about the user in the other text boxes. 7. (Option) If this user is an administrator, select the “is Administrator” option. 8. Click Save. 56 Using the Users Page Reassigning Passwords If a user forgets his or her password, a new one must be assigned. If you forget the Administration password, it must be reset. Contact Avid Customer Support. For more information, see “If You Need Help” on page 17. To reassign a user password: 1. Log in to Media Services Engine as an administrator. 2. Open the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 3. Click the Users tab. The Users page opens. 4. Select the user that you want to change the password. 5. Click the Edit button. A dialog box opens. 6. Type a new password in the Password text box, then type it again in the Retype Password text box. 7. Click Save. Deleting User Accounts You must be logged in to Media Services Engine as an administrator to delete user accounts. n The user “Administrator” cannot be deleted. If you try to delete Administrator, you receive an error message. To delete a user account: 1. Log in to Media Services Engine as an administrator. 2. Open and log in to the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 3. Click the Users tab. The Users page opens. 4. Select the User Name for each account you want to delete. 5. Click the Delete button. A dialog box opens and asks if you are sure you want to delete the user account. 6. Click OK. The user account is deleted. To re-create user accounts, see “Setting Up User Accounts” on page 56. 57 3 Using the Media Services and Transfer Status Tool 58 4 Installing Services and Registering Providers Before you can use a service, you must install the software needed by the service, then use the Media Services Engine to register the Media Services provider, and make sure the service is started. The service software must be installed before you set up the Media Services provider. n When a provider is installed, a service zip file is available that is used to install the service into the Media Services Engine. When you upgrade a service, any existing profiles for that service are preserved. However, you must review the settings of all existing profiles to make sure they have the correct values. For information about upgrading services and preserving profiles, see “Rules for Upgrading a Service and Preserving Profiles” on page 70. This chapter provides example procedures for installing a service and connecting it to the Media Services Engine. For specific information about each service, see “Understanding the Various Media Services” on page 22. These tasks are explained in the following topics: n • List of Media Services Service Packages • Installing a Media Services Service Package • Registering the Provider • Connecting a Provider to the Service Software • Starting the Media Services Service Provider • Verifying a Service Provider is Connected • Rules for Upgrading a Service and Preserving Profiles You do not use the Media Services Engine to configure the Auto Archive, and Auto Transcode, and Auto Copy. Instead, use the Avid Interplay Administrator and the Avid Service Framework services. For more information, see “Configuring Auto Archive Using the Avid Service Configuration” on page 129. 4 Installing Services and Registering Providers List of Media Services Service Packages The following table provides a list of the various Media Services services and the service provider package name for each service. Service File Name of package software Avid Interplay Transcode TranscodeService.zip Avid Interplay Archive Archive.zip Avid Interplay Restore Restore.zip Avid Interplay Stream Publish Publishing.zip Avid Interplay Copy CopyMedia.zip Avid Interplay Delivery PTFService.zip Avid Interplay ProEncode ProEncode.zip Installing a Media Services Service Package After you install the Media Services Engine and the Media Services service software, you can use the Media Services and Transfer Status tool to install the Media Services service package. Before you upgrade a service, see “Rules for Upgrading a Service and Preserving Profiles” on page 70. n For the Avid Interplay ProEncode service installation, you must install the service using the Media Services and Transfer Status tool on the Interplay Media Services server. You cannot use a remote system. This allows the appropriate files that are needed for communication through port 8080 and http to be placed on the Interplay Media Services server. You can install the Interplay ProEncode Provider software on a server other than the Media Services server. You must, however, have access to the location of the ProEncode.zip file, which is installed with the provider software. You can also copy the ProEncode.zip file from the provider system to the Interplay Media Services server before you install the ProEncode service. To install a Media Services service provider package: 1. Open and log in to the Media Services and Transfer Status tool as described in “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Services tab. 60 Installing a Media Services Service Package The Services page displays the currently configured services. 3. Click Install/Upgrade. The Install/Upgrade Service dialog box opens. 4. Click the Browse button and navigate to the folder containing the service zip file. For a list of service zip file names, see “List of Media Services Service Packages” on page 60. n You can use the Microsoft Windows Search tool to help you locate the folder that contains the .zip file. The .zip files are included with the installation of the provider software. Make sure you have access to the location of the .zip file. You can also copy the .zip files from the provider system to the Interplay Media Services server. The following is an example of the .zip file folder location when the provider is installed on the same system as the Interplay Media Services Engine. - For Transcode Service — C:\Program Files\Avid\Avid Interplay Transcode\ TranscodeService 61 4 Installing Services and Registering Providers 5. In the folder, select the service.zip file. The following illustration shows the TranscodeService.zip file selected. 6. Click Save. The path to the file appears in the Install/Upgrade Service dialog box. 7. Click Install/Upgrade. 62 Registering the Provider The service appears on the Services page. In this example the Transcode Service now appears on the Services page. Registering the Provider After you install a Media Services service, you need to register the provider. The Provider page on the Media Services and Transfer Status tool is used to register a provider for a particular service. The provider receives information about jobs and passes the information to other applications where appropriate. The provider also supplies the Media Services Engine with information about the provider, job status, and other information depending on the service. To register the Provider with the Media Services Engine: 1. Open and log in to the Media Services and Transfer Status tool on the Media Services system that will run the provider. See “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Providers tab. 63 4 Installing Services and Registering Providers The Providers page displays all of the currently registered providers. 3. Click Register. The Register Provider dialog box opens. 4. Do the following: a. Service menu — Select a service. For a list of services, see “List of Media Services Service Packages” on page 60. b. Provider Name — Type the name that you want to use to identify this particular provider. You can have several providers on your workgroup for the same service, so you should use a meaningful name. c. (Option) Application Name — For Transcode Providers leave this text box blank, because the system automatically fills in that value. As an example, the following illustration shows the Register Provider dialog box with the values filled in for a Transcode Service. 64 Connecting a Provider to the Service Software 5. Click Register. The Provider appears in the Providers page. Notice that the service is not running and is not connected to the Media Services Engine, as indicated by the Stop icon in the Status column. You must still connect the Provider to the Media Services service software. See “Connecting a Provider to the Service Software” on page 65. Connecting a Provider to the Service Software After you install a Media Services service and register the provider, you need to connect the provider to the Media Services service software. You can use the following procedure as an example. For specific procedures for the various services, see “Understanding the Various Media Services” on page 22. The following procedure uses the Transcode service as an example. To connect a Provider to the Media Services Engine: 1. Depending on the service, click Start and select Programs > Avid > Avid Interplay Service, for example, Avid Interplay Transcode. The service dialog box opens. 65 4 Installing Services and Registering Providers The following example shows the Transcode Service dialog box. 2. Click Settings. The Provider Settings dialog box opens. 3. Do the following: a. Provider Name — Type the name of the provider you specified in “Registering the Provider” on page 63. In this example, the name is Transcode_01. b. Media Services Engine Host Name — Type the name of the system running the Media Services Engine application. c. Automatically Connect — Select either Yes or No (default) to automatically connect to the Media Services Engine when the application starts. The following illustration shows the Provider Settings dialog box with the values filled in for a Transcode Service. 66 Connecting a Provider to the Service Software 4. Click OK. 5. Click Connect in the service dialog box. The following example shows the Transcode Service. The Transcode Service dialog box now shows that the service is connected and shows the provider you selected to connect to. This example shows Transcode_01 as the provider. The Provider page in the Media Services and Transfer Status tool now shows that the service is connected, indicated by a check mark in the Status column. 67 4 Installing Services and Registering Providers Starting the Media Services Service Provider The Auto Archive service starts automatically. To start the service provider software: 1. Click Start and select Programs > Avid > Avid Interplay service. Depending on the service settings, one of the following happens: n - Automatically Connect—Yes, the service dialog box opens for the service you selected and is connected to the service. - Automatically Connect—No, the service dialog box opens for the service you selected and displays Idle. Click the Connect button to connect to the service. The service provider dialog box displays the start date and start time of the providers based on the Microsoft® Windows® time. After the connection is made, the Status line in the service dialog box reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a Disconnect button. 68 Verifying a Service Provider is Connected The following example shows the Transcode Service dialog box as connected. n If the provider cannot connect to the Media Services Engine, the Status line reads “Connection Error.” Ensure the Media Services Engine is running, the service is installed, the provider is properly registered, and then click Connect again. Verifying a Service Provider is Connected To verify a service is running using the Media Services and Transfer Status tool: 1. Open the Media Services and Transfer Status tool. See “Opening the Media Services and Transfer Status Tool” on page 35. 2. Click the Providers tab. The system displays the status of the Media Services providers. In the following illustration, the Transcode service is connected, indicated by a check mark in the Status column. 69 4 Installing Services and Registering Providers n The Auto Archive service does not appear in this list. Use the Avid Service Framework Configuration window to verify the Auto Archive service is running. See “Verifying the Auto Archive Service is Running Using Avid Service Framework” on page 131. Rules for Upgrading a Service and Preserving Profiles When you are upgrading a Media Services service you need to perform the same procedures as a new installation, such as installing the service, registering the service provider and connecting the provider to the service software. However, before and after you upgrade a service you need to follow a few rules: 70 • You should perform the upgrade of the service during a low usage time or when the Media Services engine is offline. • You can only install a newer version of an existing service. • The Media Service Engine only supports one version of a service at a time. • When upgrading a Media Services service, click the Admin Tool button on the Avid Interplay Media Services window to open the Avid Interplay Media Services and Transfer Status tool. Rules for Upgrading a Service and Preserving Profiles • n Make sure the service providers are disconnected, by verifying the Interplay Media Services and Transfer Status tool’s Providers page shows Stop in the Status column. You do not need to delete the service profiles or unregister the service before performing the upgrade, as was required in versions prior to v2.0. However, if you want to delete a service completely, you need to first delete all the profiles, providers, and then delete the service. • During the service upgrade, you cannot cancel the upgrade, however you can continue to work. • When upgrading any of the Media Services services, all existing profiles are saved. However, because the new version of the service might contain new or modified profile settings, you must review your profiles after the upgrade. New and modified settings are marked with a caution icon in the Parameters area of the profile. These marked settings require you to either set a valid value or leave the text box blank, depending on the requirements for the new or modified profile setting. For information about the various profile settings, see “Working with Media Services Profiles” on page 73. n You can modify multiple profile setting values using the Profiles page. For information, see “Modifying Multiple Profiles” on page 74. • On the Profiles page, after the service is upgraded, a caution icon displays next to any profile settings that were removed in the new version of the service. You need to check each existing profile to make sure it meets your needs. The existing profile retains the older profile settings to provide backward compatibility, however these older settings are not used with the new version of the service. • On the Profiles page, after the service is upgraded, a caution icon displays next to any profile settings that the values were modified by the new version of the service. You need to check each existing profile to make sure it meets your needs. The existing profile retains the older profile setting values to provide backward compatibility, however these older setting values are not used with the new version of the service. 71 4 Installing Services and Registering Providers 72 5 Working with Media Services Profiles Profiles let you set up templates to use when performing an operation. For example, you can create a profile to use with the Interplay Transcode service. When you select the profile, the Transcode service automatically performs the transcode operation using the specified target resolution, stores the new media on the specified workspace, and stores the new asset in the designated target folder, as defined in the profile. You can update the values set in multiple profiles at the same time by using the Multiple Profile Select mode. To use this mode, the profiles must be of the same type. For example, you can select multiple Transcode service profiles and then change the Workspace value to update the values in all the selected Transcode service profiles. For more information, see “Modifying Multiple Profiles” on page 74. Before you upgrade a service you can preserve existing profiles by following the rules listed in “Rules for Upgrading a Service and Preserving Profiles” on page 70. This chapter provides an example procedure for creating a profile. For specific procedures to create profiles for the various services, see the references in the following table. Service name Documentation Interplay Transcode Service “Creating a Interplay Transcode Service Profile” on page 92 Interplay Archive Service “Creating an Interplay Archive or Interplay Restore Profile” on page 136 Interplay Restore Service Interplay Copy Service “Using an Interplay Copy Service Profile” on page 208 Interplay Stream Publish Provider “Creating a Stream Publish Service Profile” on page 174 Interplay Delivery Provider “Creating an Avid Interplay Delivery Profile” on page 241 Interplay ProEncode Provider “Creating an Interplay ProEncode Provider Profile” on page 256 5 Working with Media Services Profiles Modifying Multiple Profiles From the Profiles page of the Avid Interplay Media Services and Transfer Status tool, you can select multiple profiles to batch modify option values at the same time. When you select more than one profile in the Profiles list, the Parameters area changes to multi-select mode with the title “Parameters for All Selected Profiles.” For example, you can select several Transcode profiles, and then change the Workspace value once in the parameters area for all the selected profiles. This feature is useful after you upgrade a service provider and you need to modify your existing profiles to correct any values that are not supported with the new version of the service provider. In the Parameters area of the profile, a caution icon indicates which profile settings require attention. This feature is also, useful for settings the parameters of multiple profiles after installing a new Media Services services. To modify multiple profiles at the same time: 1. Open and log in to the Media Services and Transfer Status tool: n t From the Avid Interplay Media Services window, click Admin Tool. t From the Avid Interplay Administrator, in the Site Settings area, click the Interplay Media Services icon. When you open the Media Services and Transfer Status tool from the Avid Interplay Administrator, the name is “Interplay Media Services.” 2. Click the Profiles tab. 3. In the Service menu, select a service. For example, Avid Interplay Transcode Service. 4. In the Profiles list, select all the profiles you want to batch modify the setting values. 74 Modifying Multiple Profiles The Parameters for All Selected Profiles displays in the parameters area. 5. In the Parameters for All Selected Profiles area, click the option with the value you want to change. The option’s value field displays. 6. Type or select a new value for the option. 7. Click Save All. Only the options displaying their value field are updated for all of the selected profiles. 75 5 Working with Media Services Profiles Creating a Media Services Service Provider Profile This section gives an example of how to create a service provider profile. It uses the Transcode service in the example. To create a profile: 1. Open and log in to the Media Services and Transfer Status tool: n t From the Avid Interplay Media Services window, click Admin Tool. t From the Avid Interplay Administrator, in the Site Settings area, click the Interplay Media Services icon. When you open the Media Services and Transfer Status tool from the Avid Interplay Administrator, the name is “Interplay Media Services.” 2. Click the Profiles tab. 3. In the Service menu, select a service. For example, Avid Interplay Transcode Service. 4. Click Add in the Profiles area. 76 Creating a Media Services Service Provider Profile The Add Profile dialog box opens. 5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the name that users see when they right-click an asset and select a service, for example Transcode. 6. Click OK. The name appears in the Profiles list and an empty template appears in the Parameters area. 7. In the Parameters area, set a value for each option as needed. 8. Click Save in the Parameters area. The Save Profile dialog box opens. 9. Click Yes to save your changes. You can define several operations under one main profile name. For example, you can add subjobs to transcode several resolutions using one profile. The system processes each subjob in turn. To add subjobs: t Click Add in the Sub Jobs area. 77 5 Working with Media Services Profiles 78 6 Working with the Transcode Service This chapter explains how to setup and use the Transcode service to transcode assets from within the Avid editing application and from the Avid Interplay Access application. To simplify the process, you can use a profile that determines the parameters to use when transcoding an asset. • Understanding the Transcode Services Modes • Check List for Transcoding Assets • Installing and Registering the Transcode Service Provider • Starting the Transcode Provider • Creating a Interplay Transcode Service Profile • Transcoding an Asset from the Avid Interplay Access • Transcoding an Asset from an Avid Editing Application • Working with an Auto Transcode Folder Transcoding Avid assets from one resolution to another resolution is available with the Avid Interplay Transcode service and Avid Interplay Auto Transcode service. For example, you can use the Avid Interplay Transcode service to create a low resolution version of a sequence or master clip. You can also use the Interplay Transcode process to mixdown the video and audio tracks during the transcode. Before you can use the Transcode service, you need to check that the Transcode service is installed and connected. For a list of the steps to prepare for transcoding, see “Check List for Transcoding Assets” on page 82. n n n The Transcode service system requires an application key for any Transcode services that are not run on the Interplay Media Services Engine server. To transcode non-Avid assets, use the Avid Interplay ProEncode provider. When accessing an Interplay Transcode system remotely, you should use the Microsoft Windows Remote Desktop Connect command instead of VNC. The Remote Desktop Connect feature requires setup on the Interplay Transcode system. For information, see the Microsoft Windows documentation. 6 Working with the Transcode Service Understanding the Transcode Services Modes The Transcode profile lets you select various modes to perform different types of transcodes. • WHOLE — Transcodes the entire clip. For sequences, the full source clips that make up the sequence are transcoded. • CONSOLIDATE — For subclips, only the portion of the clip that makes up the subclip is transcoded. For sequences, just the portion of the clips that are contained in the sequence are transcoded. This creates partially online media for the related clips. • MIXDOWN — The transcode process mixes down the audio and video. Profile settings let you control if the audio and video are included in the mixed down master clip. See “Understanding MIXDOWN Mode During the Transcode Process” on page 80. • DUALMIXDOWN — The transcode process creates one master clip with two resolutions. Profile settings let you control if audio and video are included during each of the mixed down processes. See “Understanding the DUALMIXDOWN Mode During the Transcode Process” on page 81. Understanding MIXDOWN Mode During the Transcode Process The Interplay Transcode service can mixdown the audio and video during the transcode process of sequences. You can setup an Interplay Transcode profile in the Avid Interplay Media Services and Transfer Status window for the type of mixdown you want to perform. Then you can use Interplay Access or an Avid editing system to select the items to transcode and select the profile to use for the transcode and mixdown. When performing a mixdown the following items are preserved in the mixed down master clips, if they are available in the original sequence: • Locators and column property values • Restrictions on any portion of the sequence • Headframes are generated if the source sequence contained them The metadata of the newly created mixed down master clip contains a reference to the original sequence. Video mixdown supports all target resolutions and all effects, except 3-D video effects. Audio mixdown supports target formats MPEG1 Layer 2 and Uncompressed PCM audio. Audio plug-in effects are not supported. You can setup the Interplay Transcode profile to map the source audio tracks to various target audio tracks. For information about mapping the audio tracks, see “Mapping of Audio Tracks in MIXDOWN and DUALMIXDOWN Modes” on page 100. 80 Understanding the Transcode Services Modes n An Interplay Transcode profile that is setup for audio mixdown, can be used with sequences or clips that do not contain audio. Therefore, you do not need a specific profile for video only mixdowns. This is also true for video mixdowns, a profile set for video mixdown can be used with sequences that do not contain video. In both cases, the mixdown finishes as expected. The information about the Interplay Transcode profile settings used for mixing down the audio and video, see “MIXDOWN Mode - Transcode Profile Settings” on page 97. Understanding the DUALMIXDOWN Mode During the Transcode Process The Interplay Transcode service uses the DUALMIXDOWN mode to create one master clip with two resolutions. For example, you can use DUALMIXDOWN mode to create a master clip that contains both low-resolution and high-resolution media files of a selected asset. The low-resolution proxy files are available for use while the high-resolution is being generated. You can use profile settings to determine if the video and audio are included in the mixed down master clip. n The information about the Interplay Transcode profile settings used for mixing down the audio and video in DUALMIXDOWN mode, see “DUALMIXDOWN Mode - Transcode Profile Settings” on page 99. Transcoding with DUALMIXDOWN mode is useful in workflows that include streaming playback of assets in Interplay Access. When performing a dual mixdown the following items are preserved in the mixed down master clip, if they are available in the original sequence: • Locators and column property values • Restrictions on any portion of the sequence • Headframes are generated if the source sequence contained them The metadata of the newly created mixed down master clip contains a reference to the original sequence. Video mixdown supports all target video resolutions and all effects, except 3-D video effects. Audio mixdown supports target formats MPEG1 Layer 2 and Uncompressed PCM audio. Audio plug-in effects are not supported. You can setup the Interplay Transcode profile to map the source audio tracks to various target audio tracks. For information about mapping the audio tracks, see “Mapping of Audio Tracks in MIXDOWN and DUALMIXDOWN Modes” on page 100. 81 6 Working with the Transcode Service n An Interplay Transcode profile that is setup for audio mixdown, can be used with sequences or clips that do not contain audio. Therefore, you do not need a specific profile for video only mixdowns. This is also true for video mixdowns, a profile set for video mixdown can be used with sequences that do not contain video. In both cases, the mixdown finishes as expected. Check List for Transcoding Assets For the transcode process, the following table provides a check list of steps for installing and configuring the Interplay Media Services system in an Avid Unity™ environment, and configuring an Avid editing system. The check list also provides references where to find more information about each step. n If the Transcode provider is not running on the Interplay Media Services system, you must connect an application key to a USB port on the Transcode provider system. Transcoding Assets Check List Task Section Reference Check your configuration. Make sure the Interplay Media Services application See the Avid Interplay Software Installation and key is connected. If the Transcode provider is not Configuration Guide. running on the Interplay Media Services system, you must also connect an application key to the Transcode provider system. Make sure the Interplay Media Services Engine See the Avid Interplay Software Installation and software and the supporting software are installed and Configuration Guide and “Interplay Media configured in the workgroup. Services Installation and Configuration” on page 27. • Avid Service Framework for Client • Avid Interplay Access • Avid Interplay Media Services • Avid Interplay Transcode service See “Configuration Requirements” on page 24. (Option) Install the Interplay Auto Archive that includes Interplay Auto Transcode service software. See “Preparing the Workgroup for Auto Transcode” on page 107. Install and register the Interplay Transcode service provider. See “Installing and Registering the Transcode Service Provider” on page 83. 82 Installing and Registering the Transcode Service Provider Transcoding Assets Check List (Continued) Task Section Reference Connect the Interplay Transcode service provider to the Media Service Engine. See “Setting Up the Connection for the Transcode Provider and Media Services Engine” on page 89. Start the Interplay Transcode service provider. See “Starting the Transcode Provider” on page 91. Verify the Interplay Transcode service is connected. See “Verifying a Service Provider is Connected” on page 69. (Option) Create a Interplay Transcode profile. See “Creating a Interplay Transcode Service Profile” on page 92. Performing a transcode using Interplay Access. See “Transcoding an Asset from the Avid Interplay Access” on page 103. Performing a transcode using an Avid editing system. See “Transcoding an Asset from an Avid Editing Application” on page 105. Installing and Registering the Transcode Service Provider Before you can use the Transcode service provider, you must install the software needed by the service, then use the Media Services Engine to install and register the Transcode provider, and make sure the service is started. The Transcode service software must be installed before you set up the Transcode provider. n When the Transcode service is installed, a service zip file is available that is used to install the service into the Media Services Engine. These tasks are explained in the following topics: n • Installing the Transcode Service Package • Registering the Transcode Provider • Setting Up the Connection for the Transcode Provider and Media Services Engine You do not use the Media Services Engine to configure the Auto Archive, and Auto Transcode, and Auto Copy. Instead, use the Avid Interplay Administrator and the Avid Service Framework services. For more information, see “Working with an Auto Transcode Folder” on page 106. 83 6 Working with the Transcode Service Installing the Transcode Service Package After you install the Media Services Engine and the Interplay Transcode service software, you can use the Media Services and Transfer Status tool to install and register the Transcode service provider into the Media Services Engine. To install the Transcode service package: 1. Make sure the Media Services Engine and the Interplay Transcode service software is installed. 2. From the Avid Interplay Media Services Engine window, click Admin Tool. 3. Click the Services tab. The Services page displays the currently configured services. 4. Click Install/Upgrade. The Install/Upgrade Service dialog box opens. 84 Installing and Registering the Transcode Service Provider 5. Click the Browse button and navigate to the folder containing the TranscodeService.zip file. The following is an example of the folder location when the provider is installed on the same system as the Interplay Media Services Engine. C:\Program Files\Avid\Avid Interplay Transcode\TranscodeService You can use the Microsoft Windows Search tool to help you locate the folder that contains the TranscodeService.zip file. n The TranscodeService.zip file is included with the installation of the Avid Interplay Transcode software. Make sure you have access to the location of the TranscodeService.zip file. 6. In the folder, select the TranscodeService.zip file. The following illustration shows the TranscodeService.zip file selected. 7. Click Save. 85 6 Working with the Transcode Service The path to the file appears in the Install/Upgrade Service dialog box. 8. Click Install/Upgrade. The Avid Interplay Transcode Service appears on the Services page. Registering the Transcode Provider After you install the Transcode service provider, you need to register the Transcode provider with the Transcode service. The Provider page on the Media Services and Transfer Status tool is used to register the Transcode provider for the Transcode service. The provider receives information about jobs and passes the information to other applications where appropriate. The provider also supplies the Media Services Engine with information about the provider, job status, and other information depending on the service. 86 Installing and Registering the Transcode Service Provider To register the Transcode provider with the Transcode service: 1. Open and log in to the Media Services and Transfer Status tool on the Media Services system that will run the provider. 2. Click the Providers tab. The Providers page displays all of the currently registered providers. 3. Click the Register button. The Register Provider dialog box opens. 4. Do the following: a. Service menu — Select Avid Interplay Transcode Service b. Provider Name — Type the name that you want to use to identify this particular provider. You can have several providers on your workgroup for the same service, so you should use a meaningful name. c. (Option) Application Name — For Transcode providers leave this text box blank, because the system automatically fills in that value. The following illustration shows the Register Provider dialog box with the values filled in for a Transcode service. 87 6 Working with the Transcode Service 5. Click Register. The Transcode provider appears in the Providers page. Notice that the service is not running and is not connected to the Media Services Engine, as indicated by the Stop icon in the Status column. You must still connect the Transcode provider to the Media Services Engine software. See “Setting Up the Connection for the Transcode Provider and Media Services Engine” on page 89. 88 Installing and Registering the Transcode Service Provider Setting Up the Connection for the Transcode Provider and Media Services Engine After you install the Transcode service and register the Transcode provider, you need to connect the Transcode provider to the Media Services Engine software. To set up the connect between the Transcode provider to the Media Services Engine: 1. Click Start and select Programs > Avid > Avid Interplay Transcode. The Transcode Service dialog box opens. 2. Click Settings. The Provider Settings dialog box opens. 3. Do the following: a. Provider Name — Type the name of the provider you specified in “Registering the Transcode Provider” on page 86. In this example, the name is Move01. b. Media Services Engine Host Name — Type the name of the system running the Media Services Engine application. c. Automatically Connect — Select either Yes or No (default) to automatically connect to the Media Services Engine when the application starts. 89 6 Working with the Transcode Service The following illustration shows the Provider Settings dialog box with the values filled in for the Transcode provider. 4. Click OK. 5. Click Connect in the Service window. The Transcode Service dialog box now shows that the service is connected and shows the provider you selected to connect to. The Provider page in the Media Services and Transfer Status tool now shows that the service is connected, indicated by a check mark in the Status column. 90 Starting the Transcode Provider Starting the Transcode Provider The following procedure describes how to connect the Transcode provider service with the Media Services Engine. To start the Transcode service provider: 1. Click Start and select Programs > Avid > Avid Interplay Transcode. Depending on the service settings, one of the following happens: n - Automatically Connect—Yes, the service dialog box opens for the service you selected and is connected to the service. - Automatically Connect—No, the service dialog box opens for the service you selected and displays Idle. Click the Connect button to connect to the service. The service provider dialog box displays the start date and start time of the providers based on the Microsoft® Windows® time. After the connection is made, the Status line in the service dialog box reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a Disconnect button. 91 6 Working with the Transcode Service The following example shows the Transcode Service dialog box as connected. n If the provider cannot connect to the Media Services Engine, the Status line reads “Connection Error.” Ensure the Media Services Engine is running, the service is installed, the provider is properly registered, and then click Connect again. Related Topics Verifying a Service Provider is Connected Creating a Interplay Transcode Service Profile You can create a profile to use when performing a Transcode or an Auto Transcode operation. Transcode profiles are available from the Transcode menu when you right-click an Avid asset. Transcode profiles let you define the following: n 92 • The portion of the Avid asset that is transcoded • Job priority • Resolution and format • Workspace for the media files For information on transcoding MultiRez clips, see the “Using MultiRez and Dynamic Relink” chapter in the Basics Guide or the Help for your Avid editing application. Creating a Interplay Transcode Service Profile To create a transcode profile: 1. Open and log in to the Media Services and Transfer Status tool: n t From the Avid Interplay Media Services window, click Admin Tool. t From the Avid Interplay Administrator, in the Site Settings area, click the Interplay Media Services icon. When you open the Media Services and Transfer Status tool from the Avid Interplay Administrator, the name is “Interplay Media Services.” 2. Click the Profiles tab. 3. In the Service menu, select Avid Interplay Transcode Service. 4. Click Add in the Profiles area. 93 6 Working with the Transcode Service The Add Profile dialog box opens. 5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the name that users see when they right-click an asset and select Transcode. 6. Click OK. The name appears in the Profiles list and an empty template appears in the Parameters area. 7. In the Parameters area, select a Mode as follows: - WHOLE — Transcodes the entire clip. For sequences, the full source clips that make up the sequence are transcoded. For subclips, the full source clip that makes up the subclip is transcoded. - CONSOLIDATE — For subclips, transcodes only the portion of the clip that makes up the subclip. For sequences, transcodes only the portion of the clips that are contained in the sequence. This creates partially online media for the related clips. - MIXDOWN — During the transcode, the video and audio are mixed down, as specified in the profile, to create one master clip. See “Understanding MIXDOWN Mode During the Transcode Process” on page 80. - DUALMIXDOWN — Performs two transcodes of the selected asset, to create a single master clip with two resolutions associated with it. See “Understanding the DUALMIXDOWN Mode During the Transcode Process” on page 81. 8. In the Parameters area, define the values you want in the profile for the selected mode. See “Transcode Profile Parameters” on page 95. 9. Click Save in the Parameters area. The Save Profile dialog box opens. 94 Creating a Interplay Transcode Service Profile 10. Click Yes to save your changes. You can define several transcode operations under one main profile name. For example, you can add subjobs to transcode several resolutions using one profile. The system processes each subjob in turn. To add subjobs: t Click Add in the Sub Jobs area. Transcode Profile Parameters The parameters available in a transcode profile depends on the Mode setting. n • WHOLE—see “WHOLE Mode - Transcode Profile Settings” on page 95 • CONSOLIDATE—see “CONSOLIDATE Mode - Transcode Profile Settings” on page 96 • MIXDOWN—see “MIXDOWN Mode - Transcode Profile Settings” on page 97 • DUALMIXDOWN—see “DUALMIXDOWN Mode - Transcode Profile Settings” on page 99 Avid Interplay Access v1.6 or higher is required to use some XDCAM HD resolutions in the TargetVideoQuality menu. WHOLE Mode - Transcode Profile Settings WHOLE Mode Transcode Profile Settings Parameter Description Mode Select WHOLE The WHOLE mode transcodes the entire clip. For sequences, the full source clips that make up the sequence are transcoded. For subclips, the full source clip that makes up the subclip is transcoded. Priority Select a priority. This value allows you to assign job priorities to different profiles. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50. TargetAudioQuality Select an audio resolution for the transcode or select None. 95 6 Working with the Transcode Service WHOLE Mode Transcode Profile Settings (Continued) Parameter Description TargetAudioQualityDual Not used in WHOLE mode, only available with DUALMIXDOWN mode TargetAudioTrackMapping Not used in WHOLE mode, only available with Mixdown mode TargetVideoQuality Select a video resolution for the transcode or select None. TargetVideoQualityDual Not used in WHOLE mode, only available with DUALMIXDOWN mode VideoTimeCodeFormat Not used - for future use Workspace Type the name of the Avid Unity workspace that will hold the new media files. CONSOLIDATE Mode - Transcode Profile Settings CONSOLIDATE Mode Transcode Profile Settings Parameter Description Mode Select CONSOLIDATE For subclips, transcodes only the portion of the clip that makes up the subclip. For sequences, transcodes just the portion of the clips that are contained in the sequence. This creates partially online media for the related clips. 96 Priority Select a priority. This value allows you to assign job priorities to different profiles. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50. TargetAudioQuality Select an audio resolution for the transcode. TargetAudioQualityDual Not used in CONSOLIDATE mode, only available with DUALMIXDOWN mode TargetAudioTrackMapping Not used in CONSOLITAE mode, only available with MIXDOWN mode and DUALMIXDOWN mode TargetVideoQuality Select a video resolution for the transcode. Creating a Interplay Transcode Service Profile CONSOLIDATE Mode Transcode Profile Settings (Continued) Parameter Description TargetVideoQualityDual Not used in CONSOLIDATE mode, only available with DUALMIXDOWN mode VideoTimeCodeFormat Not used - for future use Workspace Type the name of the Avid Unity workspace that will hold the new media files. MIXDOWN Mode - Transcode Profile Settings MIXDOWN Mode Transcode Profile Settings Parameter Description Mode Select MIXDOWN The MIXDOWN mode sets the transcode process to mixdown the audio and video. However, you can control whether the audio or video are included in the mixdown by using the TargetAudioQuality and TargetVideoQuality settings. Priority Select a priority. This value allows you to assign job priorities to different profiles. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50. TargetAudioQuality Select an audio resolution for the transcode. • None - the mixed down clip does not include the audio tracks For example, if you select None from the TargetAudioQuality menu, then the audio tracks are not mixed down during the Interplay Transcode operation. TargetAudioQualityDual • MPEG1 Layer 2 - digital audio compressed to the MPEG1 Layer 2 specification at 96 Kb/s • Uncompressed PCM - uncompressed digital audio (standard Avid audio) Not used in MIXDOWN mode, only available with DUALMIXDOWN mode 97 6 Working with the Transcode Service MIXDOWN Mode Transcode Profile Settings (Continued) Parameter Description TargetAudioTrackMapping This text box lets you identify the mapping of source audio tracks to the output (target) audio tracks. See “Mapping of Audio Tracks in MIXDOWN and DUALMIXDOWN Modes” on page 100. TargetVideoQuality Select a video resolution for the transcode. • None - the mixed down clip does not include the video tracks For example, if you select None from the TargetVideoQuality menu, then the video tracks are not mixed down during the Interplay Transcode operation. • 98 Select the video resolution for the mix down TargetVideoQualityDual Not used in MIXDOWN mode, only available with DUALMIXDOWN mode VideoTimeCodeFormat Not used - for future use Workspace Type the name of the Avid Unity workspace that will hold the new media files. Creating a Interplay Transcode Service Profile DUALMIXDOWN Mode - Transcode Profile Settings DUALMIXDOWN Mode Transcode Profile Settings Parameter Description Mode Select DUALMIXDOWN The DUALMIXDOWN mode sets the transcode process to mixdown the two sets of video and audio tracks to different resolutions. A single master clip is created with both resolutions. You can control whether the audio or video are included in each mixdown by using the TargetAudioQuality. TargetAudioQualityDual, TargetVideoQuality and TargetVideoQualityDual settings. Priority Select a priority. This value allows you to assign job priorities to different profiles. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50. TargetAudioQuality Select an audio resolution for the first (primary) transcode. • None - the mixed down clip does not include the audio tracks For example, if you select None from the TargetAudioQuality menu, then the audio tracks are not mixed down during the Interplay Transcode operation. TargetAudioQualityDual • MPEG1 Layer 2 - digital audio compressed to the MPEG1 Layer 2 specification at 96 Kb/s • Uncompressed PCM - uncompressed digital audio (standard Avid audio) Select an audio resolution for the second transcode. • None - the mixed down clip does not include the audio tracks For example, if you select None from the TargetAudioQualityDual menu, then the audio tracks are not mixed down during the Interplay Transcode operation. • MPEG1 Layer 2 - digital audio compressed to the MPEG1 Layer 2 specification at 96 Kb/s • Uncompressed PCM - uncompressed digital audio (standard Avid audio) n If you select a dual target, you should also select a primary target. 99 6 Working with the Transcode Service DUALMIXDOWN Mode Transcode Profile Settings (Continued) Parameter Description TargetAudioTrackMapping This text box lets you identify the mapping of source audio tracks to the output (target) audio tracks. See “Mapping of Audio Tracks in MIXDOWN and DUALMIXDOWN Modes” on page 100. TargetVideoQuality Select a video resolution for the first (primary) transcode. • None - the mixed down clip does not include the video tracks For example, if you select None from the TargetVideoQuality menu, then the video tracks are not mixed down during the Interplay Transcode operation. • TargetVideoQualityDual Select the video resolution for the mix down Select a video resolution for the second transcode. • None - the mixed down clip does not include the video tracks For example, if you select None from the TargetVideoQualityDual menu, then the video tracks are not mixed down during the Interplay Transcode operation. • Select the video resolution for the mix down n If you select a dual target, you should also select a primary target. VideoTimeCodeFormat Not used - for future use Workspace Type the name of the Avid Unity workspace that will hold the new media files. Mapping of Audio Tracks in MIXDOWN and DUALMIXDOWN Modes When you create a Avid Interplay Transcode profile for mixing down the source audio, you can also specify how the source audio tracks map to the target audio tracks. The TargetAudioTrackMapping text box lets you identify the source audio tracks and how you want them mapped to the target audio tracks. Use the following rules in the TargetAudioTrackMapping text box: AudioMode[S or A]TargetAudioTrack=SourceAudioTrack+SourceAudioTrack; For example, S1=1+2; performs a stereo mapping of the source audio track 1 to the target audio track 1 and the source audio track 2 to the target audio track 2. If you leave the TargetAudioTrackMapping text box blank, then the default audio track mapping is used: S1=0; which is stereo mode with all source audio tracks mapping to target audio tracks 1 and 2. 100 Creating a Interplay Transcode Service Profile You can enter a series of output (target) track mapping specifications. The following table explains the specifications: TargetAudioTrackMapping text box AudioMode Rule Type S for stereo mode that uses two target audio tracks and applies balancing. Type A for mono mode that uses one target audio track and does not include balancing. TargetAudioTrack n The S and A are not case sensitive. Type the target audio track number. • For stereo mode the target audio track must be an odd number. The second stereo target audio track is automatically set using the number you type +1. For example, if you type S1 then the target audio tracks are audio track 1 and audio track 2. = You must type an equal sign after the Target Audio Track before specifying the source audio tracks. SourceAudioTrack Type a source audio track number. ; • Type a specific source audio track number or a series of track numbers separated by a + (plus sign). • Type 0 to include all available source audio tracks. • Type -1 to include all odd numbered source audio tracks. • Type -2 to include all even numbered source audio tracks. You must type a ; (semicolon) as a terminator after the source audio track numbers. 101 6 Working with the Transcode Service The following table provides some common uses of the audio track mapping process. TargetAudioTrackMapping text box 102 Explanation A0=0; Mono mode, all available source audio tracks are mapped to equal number of target audio tracks, such as source audio track 1 maps to target audio track 1, source audio track 2 maps to target audio track 2, and so on. A1=0; Mono mode, all available source audio tracks are mapped to target audio track 1. A1=-1; Mono mode, all available odd numbered source audio tracks are mapped to target audio track 1. A2=-2; Mono mode, all available even numbered source audio tracks are mapped to target audio track 2. S1=0; Stereo mode, all available source audio tracks are mapped to target audio track 1 and target audio track 2. This is the default result if the text box is left blank. Transcoding an Asset from the Avid Interplay Access The following table provides an example of using audio track mapping with multi-language source clips. Source Audio Tracks TargetAudioTrackMapping text box Results Track 1 and 2 - music S1=1+2+3+4; Stereo mode Track 3 and 4 - English voice over • source audio track 1 is mapped to target audio tracks 1 (music odd track) Track 5 and 6 - French voice over • source audio track 2 is mapped to target audio tracks 2 (music even track) • source audio track 3 is mapped to target audio target track 1 (English odd track) • source audio track 4 is mapped to target audio track 2 (English even track) S3=1+2+5+6; Stereo mode • source audio track 1 is mapped to target audio track 3 (music odd track) • source audio track 2 is mapped to target audio track 4 (music even track) • source audio track 5 is mapped to target audio track 3 (French odd track) • source audio track 6 is mapped to target audio track 4 (French even track) Transcoding an Asset from the Avid Interplay Access This section describes how to manually transcode an asset. For information on automatically transcoding an asset, see “Working with an Auto Transcode Folder” on page 106. To transcode an asset from the Avid Interplay Access: 1. Click Start and select All Programs > Avid > Avid Interplay Access. 2. Locate the asset that you want to transcode. 3. Right-click the asset and select Transcode. 103 6 Working with the Transcode Service The Transcode dialog box opens. 4. Select a profile from the menu and click Set. The system performs the transcode operation. 5. (Option) To view the progress of the Transcode job, select View > Interplay Media Services Status. After the transcode is complete, the new resolution comes online on the asset selected for transcoding. 104 Transcoding an Asset from an Avid Editing Application Transcoding an Asset from an Avid Editing Application This section includes the following topics: • Connecting to the Media Services Engine • Performing a Transcode from within the Avid Editing Application Connecting to the Media Services Engine To connect to the Media Services Engine: 1. In the Avid editing application, select Media Services from the Settings list. The Media Services Settings dialog box opens. 2. Fill in the following sections: - Select the “Media Services are Available” option. - Broker — Type the name of the system running the Media Services Engine. - Type your user name and password. This user name can be one set up explicitly in Media Services Engine by the Media Services administrator. It can also be any valid Avid Interplay user name. For example, you can use the same user name and password that you use to connect to the Interplay Window. - Shared Storage — Leave this field blank. This setting is only used for setting up Avid Interplay ProEncode. 105 6 Working with the Transcode Service - Email address — You can use this option if your Media Services Engine is set up for e-mail notification. See “Configuring the Media Services Engine” on page 31 3. Click OK. Performing a Transcode from within the Avid Editing Application To transcode a clip or sequence: 1. Make sure the Media Services Engine and Avid Interplay Transcode service are running. 2. Select the clip or sequence in the bin or select the asset in the Interplay Window. 3. Select File > Avid Interplay Media Services > Transcode Services > profile name, where profile name is a profile set up on the Media Services Engine Transcode service. The system performs the transcode operation according to the rules in the profile that you select. See “Creating a Interplay Transcode Service Profile” on page 92. 4. (Option) If you have the Avid Interplay Access application installed on your system, you can run the application and select Tools > Avid Interplay Media Services Status to view the job progress. Working with an Auto Transcode Folder You can identify a folder or subfolder as an Auto Transcode folder. When you move a clip or sequence asset to the Auto Transcode folder, the Avid Interplay Auto Transcode Service automatically submits the clip to the Interplay Transcode service for transcoding. n The system does not create a new asset when you perform the transcode. You have one asset with two resolutions associated with the asset. You can view the resolutions in the Avid Interplay Access or Interplay window. The Auto Transcode service processes files according to the date and time, using a first-in, first-out (FIFO) rule. The date and time used depends on when an asset was copied to the auto folder. 106 • Preparing the Workgroup for Auto Transcode • Identifying an Auto Transcode Folder • Transcoding Avid Assets • Location of Automatically Transcoded Files Working with an Auto Transcode Folder Preparing the Workgroup for Auto Transcode For information on setting up your workgroup for transcoding, see “Check List for Transcoding Assets” on page 82. In addition to the Transcode Service application, you must also install the Avid Interplay Auto Archive service that includes the Auto Transcode service. These services install with the Auto Archive installation. For details on installing the software, see the Avid Interplay Software Installation and Configuration Guide. To verify the Auto Transcode services is running, see “Verifying that the Auto Transcode Service is Running” on page 109. For details on configuring the Avid Interplay Auto Transcode service, see “Configuring the AutoTranscode Service” on page 107. Configuring the AutoTranscode Service This section describes how to use the Avid Service Configuration tool to configure the AutoTranscode service. The Avid Service Configuration tool is an application that lets you set and change parameters for each of the different Avid services and applications in your workgroup environment. To configure the Avid AutoTranscode service using Avid Service Configuration tool: 1. Open the Avid Service Configuration tool: t Click the Start button, and select All Programs > Avid > Avid Service Framework > Avid Service Configuration The system displays the Workgroup Server Setting tab for the Avid Automatic Archive, Transcode, Transfer, and Copy services. 2. Type the Interplay Engine hostname, user name, and password. 107 6 Working with the Transcode Service 3. Click the Transfer and Transcode Settings tab. The system displays the settings for the AutoTransfer and AutoTranscode. 4. In the Configure AutoTranscode area, do the following: a. Enable AutoTranscode—Select Yes. b. AutoTranscode scanning interval—Type the number of minutes between scans, minimum allowed is 5 minutes. c. Number of times to retry when encountering an error—Type the number of times you want the system to retry after an error occurs. d. Number of clips to submit to Interplay Transcode at once—Type the number of clips you want sent for transcode at one time. The system can better manage the job-processing task when the jobs are processed in small batches. The default number is 10 clips submitted for processing at one time. For example, when the system is transcoding 1,000 clips to the Auto Transcode folder, the first 10 clips are transcoded, then the next 10 clips are transcoded, and so on until all 1,000 clips are transcoded. You can verify that the Avid Interplay Auto Archive and Auto Transcode services are running; see “Verifying that the Auto Transcode Service is Running” on page 109. 108 Working with an Auto Transcode Folder e. Include clips in subfolders—Select Yes if you want to transcode the clips in subfolders. 5. Click Apply. 6. Close the Avid Service Configuration window. Verifying that the Auto Transcode Service is Running You can use the Avid Service Framework application to verify a service is running. For more information about using Avid Service Framework, see the Avid Service Framework User’s Guide. To verify that the Auto Transcode service is running: 1. Click the Start button, and then select All Programs > Avid > Avid Service Framework > Avid Workgroup Properties. The Avid Workgroup Properties window opens. If there is a green check mark next to the “Status” field, all services are running. 2. To view the services, click the Advanced button. The Avid Services dialog box opens. 109 6 Working with the Transcode Service This dialog box lets you view all services that are monitored by the Service Framework. 3. If necessary, select a service and click Start. Identifying an Auto Transcode Folder You must be logged in as an Administrator on the Avid Interplay Access to create an Auto Transcode folder in the Avid Interplay database. To set up an Auto Transcode folder: 1. Create a folder (or select an existing folder) in the Avid Interplay database, using Avid Interplay Access. The following illustration shows a folder named Auto Transcode. You can use any name that fits your workflow. 2. Right-click the folder and select Set AutoTranscode. The Set AutoTranscode dialog box opens. 3. Select a Transcode profile for the folder and click Set. For information about profiles, see “Creating a Interplay Transcode Service Profile” on page 92. The system adds an Auto Transcode icon to the folder. 110 Working with an Auto Transcode Folder Transcoding Avid Assets To transcode Avid assets using an Auto Transcode folder: 1. Make sure a folder is configured for Auto Transcoding. See “Identifying an Auto Transcode Folder” on page 110. 2. (Option) Ensure that the Media Services Engine and the Avid Interplay Transcode Service are connected. See “Verifying a Service Provider is Connected” on page 69. 3. Locate a clip that you want to transcode, right-click the file, and select Move To. The Move To dialog box opens. 4. Navigate to your Auto Transcode folder and click OK. The system starts the Transcode job as a background task. 5. (Option) To view the progress of the Transcode job, select View > Interplay Media Services Status. Location of Automatically Transcoded Files The profile associated with the Auto Transcode folder identifies the workspace for the new media files associated with the asset. The system does not create a new asset in the Avid Interplay Access interface when you perform an Auto Transcode operation. The asset that you selected for transcode now has an additional resolution associated with it. You can view the resolutions in the Avid Interplay Access or in the Interplay Window. 111 6 Working with the Transcode Service To view the new resolution in the Avid Interplay Access: 1. From the View Presets menu, select Resolutions. The Resolutions window opens. 2. Select a new resolution for displaying in the Content area. 3. Click OK. Columns appear for each resolution you selected. 112 7 Working with the Archive Service This chapter explains how to setup and use the Avid Interplay Archive service to archive and restore assets from within the Avid editing application and from Avid Interplay Access. When archiving an asset, you can use a profile to determine the parameters for completing the archive. An Avid Interplay Auto Archive process is also available to simplify the archiving process. • Check List for Archiving and Restoring Assets • Installing and Registering the Archive Service Provider and Restore Service Provider • Starting the Archive and Restore Providers • Configuring the Archive Services • Connecting to the Archive Database • Working with an Interplay Archive Service and Interplay Restore Profile • Archiving Assets from an Avid Editing Application • Archiving Assets using Avid Interplay Access • Working with an Auto Archive Folder • Searching the Archive Database • Restoring a Clip from the Archive • Working with Partial Restore Before you can use the Archive and Restore services, you need to check that the services are installed and connected. For a list of the steps required to prepare for archiving, see “Check List for Archiving and Restoring Assets” on page 114. The archive process lets you create an offline copy of clips, sequences, and other file assets.You typically set up an Avid Interplay Archive Server and archive database that is similar to the Avid Interplay Server and database. One major difference is that the files managed by the Archive Engine are usually stored on an external storage device. The Archive database keeps track of the files that you store on the external storage device and lets you restore the files to your online system when they are needed. 7 Working with the Archive Service For example, you might have high resolution and low resolution versions of a clip. To save disk space, you can archive the high resolution version and edit with the low resolution version. When your sequence is finished, you can restore the high resolution version from the archive and relink your sequence to the high resolution version. The Avid Interplay Auto Archive service lets you create auto archive folders. Any assets placed in an auto archive folder are archived according to the Archive settings. For example, you can create an auto archive folder for each media server (such as an AirSpeed®). Any assets captured by the AirSpeed are placed in the associated auto archive folder and are automatically archived. You can also restore any archived assets. Check List for Archiving and Restoring Assets For the archiving process, the following table provides a check list of steps for installing and configuring the Interplay Media Services system in an Avid Unity environment and configuring an Avid editing system. The check list also provides references for where to find more information about each step. n You must connect the application key to a USB port on the Avid Interplay Archive provider system. Archiving and Restoring Assets Check List Task 114 Section Reference Set up and configure an Avid Interplay Archive Server and associated external storage library for archiving. See the Avid Interplay Engine and Avid Interplay Archive Engine Administration Guide. Check your configuration. See “Configuration Requirements” on page 24. Make sure the Interplay Media Services Engine software and the supporting software are installed and configured in the workgroup. See the Avid Interplay Software Installation and Configuration Guide. and “Interplay Media Services Installation and Configuration” on page 27. Check List for Archiving and Restoring Assets Archiving and Restoring Assets Check List (Continued) Task Section Reference Install the Interplay Archive service software See the Avid Interplay Software Installation and and, if needed, install the Auto Archive Configuration Guide. services. n Avid Interplay Archive Provider — installs on Archive provider. You can install the Archive provider on the same system as the Interplay Media Services Engine, because the SQL 2005 software is used. Install and register the Interplay Archive service provider and Interplay Restore service provider. See “Installing and Registering the Archive Service Provider and Restore Service Provider” on page 116. Connect the Archive provider and the Restore provider to the Media Service Engine. See “Setting Up the Connection for the Archive Provider or Restore Provider and Media Services Engine” on page 121. Start the Interplay Archive and Restore providers. See “Starting the Archive and Restore Providers” on page 124. Verify the services are connected. See “Verifying a Service Provider is Connected” on page 69. Configure the Interplay Archive services in Avid Service Framework See “Configuring the Archive Services” on page 125. Create a profile. See “Working with an Interplay Archive Service and Interplay Restore Profile” on page 136. Connect to the Interplay Archive database. See “Connecting to the Archive Database” on page 133. Configure the Avid editing system. See “Connecting to the Media Services Engine” on page 141. Perform an archive or restore of assets. See “Archiving Assets from an Avid Editing Application” on page 141, “Archiving Assets using Avid Interplay Access” on page 142 and “Working with an Auto Archive Folder” on page 146. 115 7 Working with the Archive Service Installing and Registering the Archive Service Provider and Restore Service Provider Before you can use the Archive service provider, you must install the software needed by the service, then use the Media Services Engine to install and register the provider, and make sure the service is started. The Archive Provider service software must be installed before you set up the Archive provider or the Restore provider. For installation of the provider software, see the Avid Interplay Software Installation and Configuration Guide. n When the Archive service is installed, a service zip file is available that is used to install the service into the Media Services Engine. These tasks are explained in the following topics: n • Installing the Archive Provider and Restore Provider • Registering the Archive Provider or the Restore Provider • Setting Up the Connection for the Archive Provider or Restore Provider and Media Services Engine You do not use the Media Services Engine to configure the Auto Archive, and Auto Transcode, and Auto Copy. Instead, use the Avid Interplay Administrator and the Avid Service Framework services. For more information, see “Configuring Auto Archive Using the Avid Service Configuration” on page 129 and “Verifying the Auto Archive Service is Running Using Avid Service Framework” on page 131. Installing the Archive Provider and Restore Provider After you install the Media Services Engine and the Archive Provider service software, you can use the Media Services and Transfer Status tool to install and register the Archive service provider and Restore service provider into the Media Services Engine. To install the Archive Provider or Restore service package: 1. From the Avid Interplay Media Services Engine window, click Admin Tool. 2. Click the Services tab. 116 Installing and Registering the Archive Service Provider and Restore Service Provider The Services page displays the currently configured services. 3. Click the Install/Upgrade button. The Install/Upgrade Service dialog box opens. 4. Click the Browse button and navigate to the folder containing the Archive.zip file or the Restore.zip file. The following is an example of the folder location when the provider is installed on the same system as the Interplay Media Services Engine. - For Interplay Archive Provider Service — C:\Program Files\Avid\Avid Interplay Archive Provider\ArchiveService - For Interplay Restore Provider Service — C:\Program Files\Avid\Avid Interplay Archive Provider\RestoreService You can use the Microsoft Windows Search tool to help you locate the folder that contains the Archive.zip file or the Restore.zip file. 117 7 Working with the Archive Service n The Archive.zip and Restore.zip files are included with the installation of the Avid Interplay Archive Provider software. Make sure you have access to the location of the zip files. 5. In the folder, select the Archive.zip or the Restore.zip file. The following illustration shows the Archive.zip file selected. 6. Click Save. The path to the file appears in the Install/Upgrade Service dialog box. 7. Click Install/Upgrade. 118 Installing and Registering the Archive Service Provider and Restore Service Provider The Avid Interplay Archive Service appears on the Services page. Registering the Archive Provider or the Restore Provider After you install the Archive service provider and Restore service provide, you need to register the Archive provider with the Archive service and register the Restore provider with the Restore service. The Provider page on the Media Services and Transfer Status tool is used to register the provider with the service. The provider receives information about jobs and passes the information to other applications where appropriate. The provider also supplies the Media Services Engine with information about the provider, job status, and other information depending on the service. To register the Archive provider with the Archive service: 1. Open and log in to the Media Services and Transfer Status tool on the Media Services system that will run the provider. 2. Click the Providers tab. The Providers page displays all of the currently registered providers. 119 7 Working with the Archive Service 3. Click the Register button. The Register Provider dialog box opens. 4. Do the following: a. Service menu — Select Avid Interplay Archive Service b. Provider Name — Type the name that you want to use to identify this particular provider. You can have several providers on your workgroup for the same service, so you should use a meaningful name. c. (Option) Application Name — For Archive providers leave this text box blank, because the system automatically fills in that value. The following illustration shows the Register Provider dialog box with the values filled in for a Archive service. 120 Installing and Registering the Archive Service Provider and Restore Service Provider 5. Click Register. The Archive provider appears in the Providers page. Notice that the service is not running and is not connected to the Media Services Engine, as indicated by the Stop icon in the Status column. You must still connect the Archive provider to the Media Services Engine software. See “Setting Up the Connection for the Archive Provider or Restore Provider and Media Services Engine” on page 121. Setting Up the Connection for the Archive Provider or Restore Provider and Media Services Engine After you install the Archive service and register the Archive provider, you need to connect the Archive provider to the Media Services Engine software. To set up the connect between the Archive provider to the Media Services Engine: 1. Click Start and select Programs > Avid > Avid Interplay Archive. The Archive Service dialog box opens. 121 7 Working with the Archive Service 2. Click Settings. The Provider Settings dialog box opens. 3. Do the following: a. Provider Name — Type the name of the provider you specified in “Registering the Archive Provider or the Restore Provider” on page 119. In this example, the name is Archive_01. b. Media Services Engine Host Name — Type the name of the system running the Media Services Engine application. c. Automatically Connect — Select either Yes or No (default) to automatically connect to the Media Services Engine when the application starts. The following illustration shows the Provider Settings dialog box with the values filled in for the Archive provider. 122 Installing and Registering the Archive Service Provider and Restore Service Provider 4. Click OK. 5. Click Connect in the Service window. The Archive Service dialog box now shows that the service is connected and shows the provider you selected to connect to. The Provider page in the Media Services and Transfer Status tool now shows that the service is connected, indicated by a check mark in the Status column. 123 7 Working with the Archive Service Starting the Archive and Restore Providers The following procedure describes how to connect the Archive provider service with the Media Services Engine. You can use this procedure to connect the Restore provider service with the Media Services Engine, by making the changes as notes. To start the Archive provider or Restore provider: 1. Click Start and select Programs > Avid > Avid Interplay Archive For Restore provider, click Start and select Programs > Avid > Avid Interplay Restore. Depending on the service settings, one of the following happens: n - Automatically Connect—Yes, the service dialog box opens for the service you selected and is connected to the service. - Automatically Connect—No, the service dialog box opens for the service you selected and displays Idle. Click the Connect button to connect to the service. The service provider dialog box displays the start date and start time of the providers based on the Microsoft® Windows® time. After the connection is made, the Status line in the service dialog box reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a Disconnect button. The following example shows the Archive Service dialog box as connected. 124 Configuring the Archive Services n If the provider cannot connect to the Media Services Engine, the Status line reads “Connection Error.” Ensure the Media Services Engine is running, the service is installed, the provider is properly registered, and then click Connect again. Configuring the Archive Services Before you can create and manage an offline copy of assets, you must configure the Archive services on the Avid Interplay Administrator and in the Avid Service Framework. For details, see the following topics: • Archiving Duplicate Versions of Media • Adding AAF Metadata to an Archive • Specifying the Archive Server, Segment Size, and Restore Process • Defining the Maximum Number of Simultaneous Jobs • Configuring Auto Archive Using the Avid Service Configuration • Verifying the Auto Archive Service is Running Using Avid Service Framework • Verifying the Auto Archive Service is Running Using Computer Management For information about archiving workflows and important issues, see Avid Interplay Best Practices. For more information about Avid Service Framework, see the Avid Service Framework User’s Guide. Archiving Duplicate Versions of Media By default, the Archive Provider does not archive duplicate versions of media, however, you can choose to have it do so. When you archive a master clip, subclip, or sequence for the first time, the Archive Provider automatically archives all the associated media. If you are archiving another subclip or sequence that refers to the original master clip, the Archive Provider does not automatically archive a duplicate version of the associated media. The Archive Provider archives all of the metadata associated with the new subclip or sequence but it does not archive duplicate versions of the media. Selecting “Allow duplicate media file(s)” tells the Archive Provider to create multiple versions of the media files. The Interplay Archive Engine avoids duplication by default. If you prefer to have the Archive Engine archive duplicate media files, you can use the Interplay Administrator tool to change the setting. 125 7 Working with the Archive Service To change whether archive operations create duplicate media: 1. Open the Interplay Administrator and log into the system running the Archive Engine. 2. In the Site Settings section of the Interplay Administrator window, click the Asset Tracking/Archive Settings icon. The Asset Tracking/Archive Settings view opens. 3. Select the Archive database AvidAM from the database list. The system displays the Asset Tracking/Archive Settings window for the Interplay Archive Engine. 4. Select one of the following settings for “Allow duplicated media files” option: - No — When you archive an Avid asset the first time, the Archive Provider archives all associated media. If you archive other assets that reference the same media, the Archive Provider archives the metadata but does not archive duplicate versions of the associated media (default setting). - Yes — The Archive Provider archives the associated media each time you archive an asset. If you delete an asset that references the duplicated media, the system asks if you want to delete the associated media files. If you choose the delete the media, the system deletes all copies of the media. 5. Click Apply Changes. 126 Configuring the Archive Services Adding AAF Metadata to an Archive The Asset Tracking/Archive Settings view on the Interplay Archive Engine includes an option labeled “Allow Metadata Archive.” If you select Yes, AAF metadata for Avid assets is sent to the tape archive along with the media. This option requires special implementation by the tape archive vendor. If you select No, only media is sent to tape (the default). For the SGL FlashNet solution, keep the default selection No. Specifying the Archive Server, Segment Size, and Restore Process When you logon to an Interplay Engine and select an online database (AvidWG) in the Asset Tracking/Archive Settings view, the system displays a different set of options, than when you are logged into an Interplay Archive Engine and select an archive database (AvidAM). To specify Archive Settings for an online database: 1. Open the Avid Interplay Administrator and log into the system running the Interplay Engine. 2. In the Site Settings section of the Interplay Administrator window, click the Asset Tracking/Archive Settings icon. The Asset Tracking/Archive Settings view opens. 3. Select the AvidWG database from the database list. The Archive Settings area displays these options. 4. In the Archive Settings area, do the following: n t In the Archive server name text box, type the name of the computer running the Avid Interplay Archive Engine. t In the Archive Segment size (frames) text box, type the segment size used for partial restore operations, in frames. The default and minimum value is 1800 frames. See “Working with Partial Restore” on page 156. If you later change the Archive Segment size, the new size applies only to new archives. Partial restores of media that is already archived use the original segment size. 127 7 Working with the Archive Service t c Use best effort restore - if you select this option, a restore process restores as many files as it can without returning errors. This option requires special implementation by supported third-party vendors to ignore any missing files that are no longer in the archive storage. If you do not select this option, then the restore process fails when there are any missing files (the default). The “Use best effort restore” option is not supported by all third-party archive vendors. If you select this option and your archive vendor support it, then a restore process restores as many files as it can without returning errors. 5. Click Apply Changes at the bottom of the window. Defining the Maximum Number of Simultaneous Jobs The maximum number of simultaneous archive and restore jobs running on an SGL Flashnet™ server should not exceed 20. More than 20 simultaneous jobs can affect system performance. The default value for one archive or restore provider is 10. For example, if you have one archive provider and one restore provider, then you can use the default values of 10 each. If there are two archive providers and two restore providers, then you should change the values to 5 each. If there are four archive providers and four restore provider, then change each value to 2. These are the maximum values. You can use lower values for other considerations. To change the values you need to edit two files in the installed directory of the Archive and Restore Providers. To change the maximum value for the Archive Provider: 1. Open the following file in an application such as Notepad: C:\Documents and Settings\username\Archive Service\DMSArchive.ini 2. Change the Maxjobs value. 3. Save and close the file. To change the maximum value for the Restore Provider: 1. Open the following file in an application such as Notepad: C:\Documents and Settings\username\RestoreService\DMSRestore.ini 2. Change the Maxjobs value. 3. Save and close the file. To apply the changes: t 128 Quit and restart the Archive and Restore services. Configuring the Archive Services Configuring Auto Archive Using the Avid Service Configuration This section describes how to use Avid Service Configuration to configure Auto Archive. Avid Service Configuration is an application that is included with the Avid Service Framework services, that lets you set and change parameters for each of the different Avid services and applications in your workgroup environment. For more information about Avid Service Framework, see the Avid Service Framework User’s Guide. To configure Avid Interplay Auto Archive service using the Avid Service Framework: 1. On any system running the Avid Service Framework services, open Avid Service Configuration: by clicking Start and selecting Programs > Avid > Avid Service Framework > Avid Service Configuration. The Select Workgroup dialog box opens. n The Select Workgroup dialog box does not open if the check box specifying to always select and use this workgroup option was previously selected. When you select this option, the Select Workgroup dialog box no longer opens when you start the application. The default workgroup is selected, and the Avid Service Configuration window opens. 2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to connect to and click Select. The Avid Service Configuration window opens. 3. In the Directory pane, click the Processes tab and verify that the Avid Automatic Archive, Transcode, Transfer, and Copy service is running. n If the Avid Automatic Archive, Transcode, Transfer, and Copy service does not appear in the Avid Service Configuration window, the service is not running or the system it runs on is not properly connected to the workgroup. Click the Hosts tab and make sure that the Avid Service Configuration displays the name of the system that the Avid Automatic Archive, Copy, Transcode, and Transfer service is running on. 4. Expand the Avid Automatic Archive, Transcode, Transfer, and Copy service entry on the Processes tab of the Directory pane. The system displays the name of the computer running the Avid Automatic Archive, Copy, Transcode, and Transfer service. 5. Click the computer name. The Administrator Password Needed dialog box opens. 6. Type the Avid Service Framework Administrator password and click OK. 129 7 Working with the Archive Service n By default, Avid Service Framework does not require a password. When a password is used, it is set through the System Configuration Service. Check with your system administrator for the correct password. The system displays the Workgroup Server Setting tab for the Avid Automatic Archive, Transcode, and Transfer service. 7. Type the Interplay Engine hostname, user name, and password. 8. Click the Archive and Copy Settings tab. The system displays the configuration settings for the AutoArchive and AutoCopy. 130 Configuring the Archive Services 9. In the Configure AutoArchive area, do the following: - Enable AutoArchive — Select Yes. - AutoArchive scanning interval — Type the number of minutes between scans, minimum allowed is 5 minutes. - Number of times to retry when encountering an error — type the number of times you want the system to retry after an error occurs. - Number of clips to submit to Interplay Archive at once — type the number of clips you want sent for archive at one time. The system can better manage the job processing task when the jobs are processed in small batches. The default number is 10 clips submitted for processing at one time. For example, when you are moving 1,000 clips to the AutoArchive folder, the first 10 clips are archived, then the next 10 clips are archived, and so on until all 1,000 clips are archived. 10. Click Apply. 11. Close the Avid Service Configuration window. n When you make configuration changes and you do not click the Apply button or the Reset button prior to changing a selection or closing the window, a dialog box opens reminding you to Apply or Reset the configuration. Verifying the Auto Archive Service is Running Using Avid Service Framework The Services page in the Avid Interplay Media Services and Transfer Status tool shows whether the Archive and Restore services are running. The Avid Interplay Auto Archive is not monitored in the Service page. You can use the Avid Service Framework services or the Microsoft Windows Computer Management tool to check whether the Avid Interplay Auto Archive service is running. n The Auto Transcode, and Auto Transfer, and Auto Copy services are also installed during the installation of the Avid Interplay Auto Archive service. These services are all included in the service named Avid Interplay Auto Media Services. For more information about Avid Service Framework, see the Avid Service Framework User’s Guide. To verify that the Avid Interplay Auto Archive service is running: 1. On the system running the Media Services Engine, click Start and select Programs > Avid > Avid Service Framework > Avid Workgroup Properties. The Avid Workgroup Properties dialog box opens. The Status area indicates whether all the Avid Service Framework services are running. 131 7 Working with the Archive Service 2. Click Advanced. The Avid Services dialog box opens. 3. If necessary, select the Avid Interplay Auto Media Services service and click Start. n 132 If the Avid Interplay Auto Media Services does not appear, check the Media Services Engine to make sure that the Archive service is running. Auto Archive requires the Archive service. The Auto Archive installer includes Auto Archive, Auto Transcode, and Auto Transfer, and Auto Copy. Connecting to the Archive Database Verifying the Auto Archive Service is Running Using Computer Management To use the Computer Management window to verify the Avid Interplay Auto Archive service is running: 1. On the system running the Media Services Engine software, right-click the My Computer icon and select Manage. 2. Click the Services and Applications icon and click Services. 3. In the Status column, verify the Avid Interplay Auto Media Services are running. Connecting to the Archive Database Before you can archive files, you must be connected to both the Avid Interplay database and to the Avid Interplay Archive database. The following illustration shows the Avid Interplay Access connected only to the Avid Interplay database (AvidWG). 133 7 Working with the Archive Service Avid Interplay database To connect to an existing Archive database: 1. Right-click the Databases icon and select Connect to Database. Avid Databases icon The Connect to Database dialog box opens. 2. Select the Interplay Archive Server from the Server menu and then select the Archive database. In the following illustration, the workgroup name is Docwg and the Archive database is AvidAM. 134 Connecting to the Archive Database Interplay Archive Server name Archive database 3. Click OK. The Archive database appears in the Tree view. The following illustration shows both databases connected. Safe image Tree view Avid Interplay database Avid Interplay Archive database If you click the database name, a safe image displays in the Preview window. Folder icons display as boxes with a brown cast to indicate that they are part of the Archive database. 4. Create folders in the archive database to match your archive workflow needs. In this example, to archive files from the Hunt Club project, a corresponding Hunt Club folder was created in the Interplay Archive database. 135 7 Working with the Archive Service Working with an Interplay Archive Service and Interplay Restore Profile Profiles let you predefine the following aspects of archive and restore operations: • Destination server and path • Destination workspace (restore only) • Partition (archive only) • Assign a priority • Target video quality You can also specify whether to perform a partial restore (see “Working with Partial Restore” on page 156). You use the Media Services Engine interface to create profiles. If an Avid editing application is open when you create a profile, you must restart the editing application before the profiles are available in the editor. A restart is not needed for Interplay Access and Interplay Assist. Creating an Interplay Archive or Interplay Restore Profile To create an Interplay Archive or Interplay Restore profile: 1. Open and log in to the Media Services and Transfer Status tool: n t From the Avid Interplay Media Services window, click Admin Tool. t From the Avid Interplay Administrator, in the Site Settings area, click the Interplay Media Services icon. When you open the Media Services and Transfer Status tool from the Avid Interplay Administrator, the name is “Interplay Media Services.” 2. Click the Profiles tab. 3. In the Service menu, select one of the following: - Avid Interplay Archive Service to create an archive profile - Avid Interplay Restore Service to create a restore profile 4. Click Add in the Profiles area. The Add Profiles dialog box opens. 5. Type a name for the profile and click OK. The name appears in the Profiles list and an empty template appears in the Parameters area. 136 Working with an Interplay Archive Service and Interplay Restore Profile 6. In the Parameters area, define the values you want for the profile. See “Interplay Archive Profile and Interplay Restore Profile Definitions” on page 138. 7. Click Save in the Parameters area. The next time you archive or restore an asset, you can select the profile. n Avid Interplay Archive and Avid Interplay Restore support only one subjob. 137 7 Working with the Archive Service Interplay Archive Profile and Interplay Restore Profile Definitions Option Description Destination_Path Archive profile — Indicates the folder in the archive database that will contain the archived media. This folder is created automatically when archive is executed. The path must include the archive database: AvidAM/ Restore profile — Indicates the folder in the asset database that will contain the restored asset. Format example: AvidWG/Catalogs/... n Destination_Server When you set the destination path, select a subfolder, not a top-level folder, and use forward slashes (/). For example, AvidWG/Catalogs or AvidWG/Projects. Restore profile only — Specifies the name of the Interplay server computer to restore to. Destination_Workspace Restore profile only — Specifies the workspace where you want to place the restored asset. Partial Restore profile only — Indicates a partial restore is performed. See “Working with Partial Restore” on page 156. Partition Archive profile only — Specifies the group for the archive. The group is set by the Flashnet software. See “Locating the Partition Value for an Archive Profile” on page 138. Priority Sets the priority for the job submitted by this profile. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50. TargetVideoQuality Indicates the video resolution for the archive or restore. You can select All, Highest, Lowest, or a specific resolution. If you select All, media for all associated resolutions must be online. By default, if any media is offline the job will fail. You can override the default failure reporting setting using the Avid Service Configuration too. See “Configuring the Reporting of Service Job Status” on page 40. Locating the Partition Value for an Archive Profile The Partition value in the Archive profile corresponds to a group name in the SGL Flashnet software. The Avid Interplay Archive Engine uses Flashnet as the interface between the Archive provider and the archive hardware. To review the SGL terminology for tapes and groups, a group is referred to as a set of volumes. Each group has a number of associated tapes and each tape is referred to as a Volume. 138 Working with an Interplay Archive Service and Interplay Restore Profile The Archive administrator typically sets up and maintains the SGL server and the associated hardware. For information on setting up the system, see the SGL documentation. When you create an archive profile in the Media Services Engine interface, you specify a group name in the Partition field. For example, the following illustration shows a group named sgl2. You can log on to the Flashnet server to determine the group names that you should use in the partition field in your Media Services archive profile. To determine the available Flashnet group names: 1. Log on to the Flashnet server and double-click the Flashnet Administration icon on the desktop. The Flashnet Administration tool opens. 139 7 Working with the Archive Service Group button 2. Click the Group button. The FlashNet Group Management window opens. The names in the GroupList column are the names to use when you define an Archive profile. For information on creating groups, see the SGL FlashNet documentation. Use the Group names when you create Archive Profiles in the Media Services Engine. 140 Archiving Assets from an Avid Editing Application Archiving Assets from an Avid Editing Application This section includes the following topics: • Connecting to the Media Services Engine • Performing an Archive from within the Avid Editing Application Connecting to the Media Services Engine To connect to the Media Services Engine: 1. In the Avid editing application, select Media Services from the Settings list. The Media Services Settings dialog box opens. 2. Select the options as follows: - Select the “Media Services are available” option. - Type the name of the system running the Media Services Engine in the Broker text box. - Type your user name and password. This user name can be one set up explicitly in Media Services Engine by the Media Services administrator. It can also be any valid Avid Interplay user name. For example, you can use the same user name and password that you use to connect to the Interplay Window. - Shared Storage — Leave this field blank. This setting is only used for setting up Avid Interplay ProEncode. 141 7 Working with the Archive Service - Email address — You can use this option if your Media Services Engine is set up for e-mail notification. See “Configuring the Media Services Engine” on page 31. 3. Click OK. Performing an Archive from within the Avid Editing Application Before you can archive a clip or sequence, it must be checked into the Interplay database. To archive a clip or sequence: 1. Make sure the Media Services Engine and Avid Interplay Archive service are connected. See “Verifying a Service Provider is Connected” on page 69. 2. Select the clip or sequence in the bin or select the asset in the Interplay Window. 3. Select File > Avid Interplay Media Services > Avid Interplay Archive Services > profile name, where profile name is a profile set up on the Media Services Engine Archive service. The system performs the archive operation according to the rules in the profile that you select. See “Working with Media Services Profiles” on page 73. 4. (Option) If you have the Avid Interplay Access application installed on your system you can run the application and select Tools > Avid Interplay Media Services Status to view the job progress. To troubleshoot the progress of the job, you can use the Avid Diagnostics applications. For more information, see “Checking Media Services Jobs Using Avid Diagnostics” on page 308. Archiving Assets using Avid Interplay Access This section describes how to manually archive an asset using Avid Interplay Access. For information on automatically archiving assets, see “Working with an Auto Archive Folder” on page 146. n The username and password that you use to login to Avid Interplay Access must match a Media Services Engine user. To archive an asset: 1. Start Avid Interplay Access. 2. Select the asset in the Avid Interplay database that you want to archive. 142 Archiving Assets using Avid Interplay Access The following illustration selects the asset named “no trespassing sign.” Selected asset 3. Select Tools > Archive. The Archive dialog box opens. 143 7 Working with the Archive Service Select a Profile Select a database 4. Do one of the following: t Select a profile from the Use Profile menu. For information about profiles, see “Working with Media Services Profiles” on page 73. n n The Destination area is not available when you are using a profile. t Select None from the Use Profile menu, then use the Destination area to select a destination folder in the archive database. Avid recommends that you use profiles for archiving, because profiles define many key settings such as target folders and archive partitions. For example, if you don’t use a profile with a SGL archive implementation, the system uses the default SGL archive volume name. If this volume is not defined on the SGL system, the archive operation will fail. 5. (Option) Select “Launch Interplay Media Services Status window.” 6. Click OK. The system starts the Archive operation. The following illustration shows the Media Services and Transfer Status tool with the archive operation in progress. 144 Archiving Assets using Avid Interplay Access Archive in progress 7. (Option) For details about the job, do one of the following: t Select the job, right-click, and select Details. Select a job t Select the job and click the Details button. For information about the Details dialog box, see “Viewing Details About a Job” on page 44. 8. (Option) Navigate to the destination folder in the archive database and verify that your file has been archived. 145 7 Working with the Archive Service Archive database Working with an Auto Archive Folder You can identify a folder as an auto archive folder and select a profile for the type of archive you want to accomplish with the auto archive folder. When you drag a clip or sequence to an auto archive folder, the system automatically uses the Avid Interplay Archive service to archive the file. n You do not have to connect to the Archive database before you perform an Auto Archive operation. The Media Services Engine uses its own connection to the database. The Auto Archive service processes files according to the date and time, using a first-in, first-out (FIFO) rule. The date and time used depends on when an asset was copied to the auto folder. For details on Auto Archiving, see the following topics: • Preparing the Workgroup for Auto Archive • Identify an Auto Archive Folder • Archiving Assets Using an Auto Archive Folder • Location of Automatically Archived Files Preparing the Workgroup for Auto Archive For information on setting up your workgroup for auto archiving, see “Interplay Media Services Installation and Configuration” on page 27, and “Configuring the Archive Services” on page 125. 146 Working with an Auto Archive Folder Identify an Auto Archive Folder To set up an Auto Archive folder: 1. Create a folder (or select an existing folder) in the Avid Interplay database using Avid Interplay Access. The following illustration shows a folder named Auto Archive. You can use any name that fits your workflow. Folder to use for Auto Archive 2. Right-click the folder and select Set AutoArchive. 3. Select an Archive Profile from the Set Auto Archive dialog box. For information about profiles, see “Working with Media Services Profiles” on page 73. 4. Click Set. The system adds an Auto Archive icon to the folder. Auto Archive icon 147 7 Working with the Archive Service Archiving Assets Using an Auto Archive Folder To archive assets using an Auto Archive folder: 1. Make sure a folder is configured for AutoArchiving. See “Identify an Auto Archive Folder” on page 147. 2. (Option) Ensure that the Media Services Engine and the Avid Interplay Archive Service are connected. See “Verifying a Service Provider is Connected” on page 69. 3. Locate a clip that you want to archive, right-click the file, and select Move To. The Move To dialog box opens. 4. Navigate to your Auto Archive folder and click OK. n The Auto Archive job might not start for several minutes, depending on your Auto Archive settings. See “Configuring the Archive Services” on page 125. 5. (Option) You can view the Interplay Media Services Status window while the Auto Archive operation is in process. The system displays the job status during the archive. After the archive completes the status entry is deleted. The system deletes the line to avoid collecting too many entries in the status window. t n 148 Select Tools > Interplay Media Services Status. You can also use Avid Diagnostics to troubleshoot jobs. For information, see “Checking Media Services Jobs Using Avid Diagnostics” on page 308. Working with an Auto Archive Folder Location of Automatically Archived Files When working with auto archive the system creates a folder named Auto in the Catalogs folder, that contains two folders: • Archived Clips • Failed to Archive Clips The system moves your original clip to one of these folders depending on the status of the job. A separate copy of the archived file exists in the archive database in a destination folder specified in the profile. The following illustration shows the folders and the archived file. Auto Archive folder Archived Clips folder Failed to Archive Clips Archive file Incoming Archive Clips 149 7 Working with the Archive Service Searching the Archive Database This section describes how to locate a clip in the Archive database. n You can search only one database at a time. To search for a clip in the archive database: 1. Connect to the Archived database. See “Connecting to the Archive Database” on page 133. 2. Click the Search tab in the Avid Interplay Access window. Search tab Search Root button 3. Click the Search Root button 150 Searching the Archive Database The Choose Search Root dialog box opens. Archive database 4. Select the Archive database and click OK. n If necessary, expand the bottom of the window to display the Search Results area. 5. Type the name (or a portion of the name) of the clip you want to search for and select the appropriate search criteria. The following example uses the All Dates and Times option in order to locate all versions of the file. 151 7 Working with the Archive Service 6. Click the Search button. The system displays the search results. In this example, two clips in the archive database have the text “airboat” in their name. 152 Restoring a Clip from the Archive Restoring a Clip from the Archive This example uses the results of a search to select a clip to restore. You can also use the Tree view to locate the clip you want to restore. To restore a clip located in the Search Results area of the Avid Interplay Access: 1. Make sure the Media Services Engine application and Avid Interplay Archive service are connected. See “Verifying a Service Provider is Connected” on page 69. 2. Select the clip in the Search Results area. Tree view Search results area Selected asset 153 7 Working with the Archive Service 3. Select Tools > Restore. The Restore dialog box opens. Select a Profile Select a database Folder selected for restored assets 4. Do one of the following: t n The Destination area, Resolutions, and Partial Restore are not available when using a profile, because the profile provides these settings. When you perform a restore from an Avid editing application you must select a profile. t 154 Select a profile from the Use Profile menu. For information about profiles, see “Working with Media Services Profiles” on page 73. Select None from the Use Profile menu, and do the following: - In the Destination area, select a destination folder where you want to place the restored asset. - Select a resolution from the Resolution menu. - (Option) Select Partial Restore. For more information, see “Working with Partial Restore” on page 156. - (Option) Select “Launch Interplay Media Services Status window.” Restoring a Clip from the Archive 5. Click OK. The system performs the restore operation. The following illustration shows the Media Services Status window after the job is complete. 6. (Option) Navigate to the destination folder in the Avid Interplay Access window and verify that the clip was restored. 7. Make sure Enable Dynamic Relink is selected to view the restored media. 155 7 Working with the Archive Service Working with Partial Restore Using partial restore can save time and disk space when restoring files from the archive. The concept of partial restore refers to the ability to restore just the necessary portion of a large master clip. The following are two examples: • Restoring a subclip — If you perform a partial restore, you restore only the media that makes up the subclip. Otherwise you restore the entire masterclip associated with the subclip. • Restoring a sequence — You can restore only the portions of the clips that are used by the sequence. When creating a Restore profile, select the Partial Restore option. When you perform a restore operation using that Restore profile, a partial restore is performed. For details on performing a partial restore, see the following topics: n • Performing a Partial Restore • Partial Restore Example • Viewing Partially Restored Media Files in Interplay Access • How the System Defines the Size of a Partially Restored File For information about Archive settings that set the segment size used for partial restore operations, see “Configuring the Archive Services” on page 125. Performing a Partial Restore This section describes an example of a partial restore operation. To perform a partial restore from an archive: 1. Assume you have a 10 minute master clip and you have both 15:1s and DV 25 versions of the media. 2. Archive the DV 25 version of the media. 3. Delete the online DV 25 media and keep the low-resolution, 15:1 media online. 4. Edit one minute of the low-resolution version of the clip into a sequence. 5. Select the sequence in the bin and use Avid Interplay Archive to restore the DV 25 version of the clip from the archive. If the profile that you choose is set up to perform partial restores, the application restores only the portion of the clip that is in the sequence. 6. Make sure that dynamic relink is selected to view the restored media. Now when you look in the bin, the DV25 resolution shows as partially online. See “Partial Restore Example” on page 157. 156 Working with Partial Restore Partial Restore Example In this example, the Penguins clip is completely online for 15:1s and partially online for DV 25. The following illustration shows an example of a bin containing a clip partially online. The Penguins clip is completely online for 15:1s and partially online for DV 25. Partially online for DV 25 You specify whether you want to allow partial restores when you set up a Restore profile. When you perform a restore from an Avid editing application, you select a profile. When you perform a restore from Interplay Access, you can select a profile or specify the details of the restore operation (destination path, resolution, partial restore, and so on) in the Restore dialog box. The following illustration shows the Restore dialog box in Interplay Access. 157 7 Working with the Archive Service For more information about restoring assets, see “Restoring a Clip from the Archive” on page 153. Viewing Partially Restored Media Files in Interplay Access When you perform a partial restore, the system adds information to the end of the media file name. This information is not visible in the Avid editing bin or Timeline but you can see the information if you view the file in Interplay Access. The system adds the following information to the file name: clipname_start-frame_duration_media-type where duration is a multiple of the segment size. The system restores the media in segments so you always restore slightly more than you requested. For a description of the segment size and how to define it, see “Configuring the Archive Services” on page 125. The following illustration shows the results of an Interplay Access search for a clip named Archive_NTSC_30i b5233.08. The original master clip is offline (yellow icon in Interplay Access). 158 Working with Partial Restore Original master clip Restored media files In this example, the partial restore starts at frame 0 of the original clip and is 1800 frames in length. There are four audio files and one video file associated with the clip. How the System Defines the Size of a Partially Restored File When the Avid system restores a file, it restores it in segments (also known as chunks) and then combines the segments into a single media file. If the portion you want to restore is within a segment boundary, the system restores the entire segment rather than breaking up the segment. For example, the following illustration shows a subclip used for a partial restore. The boundaries of the subclip lie within two segments, so both segments are restored. This means that slightly more media is restored than was requested. System restores media in segments. Media file Requested media Subclip used for restore operation Restored media is longer than requested For more information, see “Configuring the Archive Services” on page 125. 159 7 Working with the Archive Service 160 8 Working with the Stream Publish Service The Avid Interplay Stream Publish service provider is an Interplay Media Services service that creates QuickTime reference movies that refer to MPEG-4 video files and MPEG1 Level 2 audio files. After the service creates a QuickTime reference movie for a selected asset, it checks the file into the Interplay database as part of the selected asset’s metadata. You can then play the asset in the Interplay Access 2.0. You install and access the Stream Publish service provider like other services available with Interplay Media Services. You must create a profile to use this service. n You need to create proxy media (MPEG-4 video and MPEG1 Layer 2 audio files) before you can use the Stream Publish service. For information, see “Part One: Creating Proxy Media” on page 163. The Avid Service Configuration tool provides a setting that lets the Stream Publish service use the Media Indexer to look up the file path. By default, the setting is enabled allowing the use of the Media Indexer. Disabling this setting is useful when the Media Indexer is down or if it is very busy. In the Avid Service Configuration tool, select the Avid Stream Publish Service process. The Stream Publish Service Settings tab displays the “Use MediaIndexer to lookup filepath” settings. Uncheck this setting to not use the Media Indexer for looking up the file path. These tasks are explained in the following topics: • Workflow for Creating Streaming Media • Check List for Stream Publish Workflow • Installing and Registering the Stream Publish Service Provider • Starting the Stream Publish Provider • Creating a Stream Publish Service Profile • Manually Creating QuickTime Reference Movies For information about automating the publication of QuickTime reference movies, see “Automatically Publishing QuickTime Reference Movies” on page 179. 8 Working with the Stream Publish Service Workflow for Creating Streaming Media To play clips in Interplay Access, the clips you want to play must be associated with low-bandwidth media that can be viewed over the wide-area network, and QuickTime reference movies that point to the media. The MPEG-4 video format and the MPEG1 Layer 2 audio format are currently the required formats for this low-bandwidth media. In a dual-ingest workflow, this low-bandwidth media serves as proxy media for high-bandwidth media that is captured at the same time as the low-bandwidth media. Creating master clips that can be played in Interplay Access is a two-part process: 1. Create assets with proxy media and check them into the Interplay database. 2. Use the Stream Publish service to create QuickTime reference movies. After the Stream Publish service creates the QuickTime reference movies, you can play clips and mixed-down sequences in Interplay Access. The following diagram shows the basic process of creating proxy media files and automatically creating QuickTime reference movies that can be streamed from the Stream Server. Avid Low-Res Encoder MPEG-4 video Stream Publish provider Interplay Engine Media Indexer Transcode provider MPEG1 Layer 2 audio 1. The Avid Low-Res Encoder or the Transcode provider creates MPEG-4 video media and MPEG1 Layer 2 audio media and checks the files into the Interplay database. QuickTime reference movie Workflow Engine with Auto-Publish workflow Stream Server 2. The Workflow Engine uses the Auto-Publish workflow to scan the database and listen for Media Indexer creation notifications. If it finds media that requires a QuickTime reference movie, it prompts the Stream Publish provider to create one. The Stream Publish provider creates the QuickTime reference movie and stores it on the Interplay Stream Server. 162 Workflow for Creating Streaming Media Part One: Creating Proxy Media There are two ways to create proxy media (MPEG-4 video and MPEG1 Layer 2 audio): • n Through the Avid Interplay Low-Res Encoder: You use the Low Res Encoder when capturing low-bandwidth media as part of a dual-ingest workflow (capturing low-bandwidth media and high-resolution media at the same time). A CaptureManager system controls the operation. For more information, see the Avid Low Res Encode Setup and Configuration Guide and the Avid CaptureManager Installation and Configuration Guide. MPEG-4 video capture requires an updated software bootset on the Avid Low Res Encoder. For more information, see the Interplay v2.0 Readme. • Through the Interplay Transcode Service: You need to create a Transcode profile in the Avid Interplay Media Services and Transfer Status window. Then you can use Interplay Access or an Avid editing application to select the items to transcode and the profile to use. - To transcode media for an entire clip, create a profile in which you select WHOLE mode, a target video quality (MPEG-4), and a target audio quality (MPEG1 Layer 2). - To transcode only media used in a sequence, create a profile in which you select MIXDOWN mode, a target video quality (MPEG-4), and a target audio quality (MPEG1 Layer 2). For more information about transcoding and using mixdown mode, see “Understanding MIXDOWN Mode During the Transcode Process” on page 80. - To transcode a sequence to a single master clip with two resolutions, create a profile in which you select DUALMIXDOWN mode, a target video quality (MPEG-4), and a target audio quality (MPEG1 Layer 2). Select a high resolution for the target video quality dual and target audio quality dual settings. For more information about transcoding and using dualmixdown mode, see “Understanding the DUALMIXDOWN Mode During the Transcode Process” on page 81. There are two ways to transcode media: - From Interplay Access, right-click an asset, select Transcode, then select the desired profile. - From an Avid editing system, select an asset and then select Media Services > Avid Interplay Transcode Service > profile_name. For more information on creating Transcode profiles, see the “Creating a Interplay Transcode Service Profile” on page 92. 163 8 Working with the Stream Publish Service Part Two: Creating QuickTime Reference Movies To create QuickTime reference movies, you need to publish them through the Stream Publish service. You can publish them in two ways: • Automatically, through the Workflow Engine using the Auto Publish flow charts. • Manually, through Interplay Access or an Avid editing system. For more information, see “Working with the Stream Publish Service” on page 161 and “Automatically Publishing QuickTime Reference Movies” on page 179. n When you delete the MPEG proxy media, the corresponding QuickTime reference movie is also deleted. Resolutions for MPEG Proxy Media The following table lists the currently supported resolutions for MPEG-4 video and MPEG1 audio. This proxy media can be played in Avid editing applications, Interplay Assist, and iNEWS Instinct, and can be published for streaming play in Interplay Access. Four channels of compressed MPEG1 Layer 2 audio media (96k per channel) are supported. Media Services and Access Display Editor Bin Display NTSC video MPEG-4 525 500 kbps 60 fps (H.263, progressive) MPEG-4 525 500 60 MPEG-4 525 500 60 PAL video MPEG-4 625 500 kbps 50 fps (H.263, progressive) MPEG-4 625 500 50 MPEG-4 625 500 50 Audio MPEG1Layer 2 (compressed audio) MPEG1Layer2 Media Resolution MP2 (MxF) Check List for Stream Publish Workflow For the stream publish workflow, the following table provides a check list of steps for installing and configuring the Interplay Stream server, Interplay Stream Publish provider service in an Avid Unity™ environment. The check list assumes the Interplay Media Services Engine and the supporting software are setup and configured in the workgroup. The check list provides references where to find more information about each step. You can also setup the workgroup to automatically publish assets. For more information, see “Automatically Publishing QuickTime Reference Movies” on page 179. 164 Check List for Stream Publish Workflow Stream Publishing Assets Check List Task Section Reference Make sure the Interplay Stream Server software and supporting software are installed on the streaming server. • Avid Service Framework for Client • Avid Interplay Stream Server • Avid Interplay Access • (Option) Auto Publish Support software that includes the Workflow Engine and auto-publish flow charts See the Avid Interplay Software Installation and Configuration Guide. Make sure the Interplay Stream Server application key is connected to the server. Make sure the Interplay Media Services Engine software and all the supporting software installed and configured on the Interplay Media Services server or in the workgroup. • Avid Service Framework for Client • Avid Interplay Access • Avid Interplay Media Services • Avid Interplay Transcode service • Avid Interplay Stream Publish service n See the Avid Interplay Software Installation and Configuration Guide and “Interplay Media Services Installation and Configuration” on page 27. Make sure QuickTime 7.x is installed on the system with Interplay Stream Publish service. Make sure the Interplay Media Services application key is connected to the server. Install and register the Avid Interplay Stream See “Installing and Registering the Stream Publish service provider. Publish Service Provider” on page 166. Connect the Stream Publish provider to the Media Services Engine. See “Setting up the Connection for the Stream Publish Provider to the Media Services Engine” on page 171. Start the Interplay Stream Publish service provider. See “Starting the Stream Publish Provider” on page 173. 165 8 Working with the Stream Publish Service Stream Publishing Assets Check List (Continued) Task Section Reference Create a Stream Publish profile. See “Creating a Stream Publish Service Profile” on page 174. Publish assets. See “Manually Creating QuickTime Reference Movies” on page 177. Installing and Registering the Stream Publish Service Provider Before you can use the Stream Publish service provider, you must install the software needed by the service, then use the Media Services Engine to install and register the Stream Publish provider, and make sure the service is started. • Installing the Stream Publish Service Package • Registering the Stream Publish Provider • Setting up the Connection for the Stream Publish Provider to the Media Services Engine Installing the Stream Publish Service Package The Stream Publish service installs the same as other Interplay Media Services services. After you install the Media Services Engine and the Stream Publish service software, you can use the Media Services and Transfer Status tool to install the Stream Publish service package. To install the Stream Publish service package: 1. Open and log in to the Media Services and Transfer Status tool. 2. Click the Services tab. The Services page displays the currently configured services. 166 Installing and Registering the Stream Publish Service Provider 3. Click Install/Upgrade. The Install/Upgrade Service dialog box opens. 4. Click Browse and navigate to the folder containing the Publishing.zip file. The following is an example of the folder location when the provider is installed on the same system as the Interplay Media Services Engine. C:\Program Files\Avid\Avid Interplay Stream Publish n You can use the Microsoft Windows Search tool to help you locate the folder that contains the Publishing.zip file. The Publishing.zip files are included with the installation of the provider software. Make sure you have access to the location of the Publishing.zip file. 167 8 Working with the Stream Publish Service 5. Click Save. The path to the file appears in the Install/Upgrade Service dialog box. 6. Click Install/Upgrade. The Interplay Stream Publish service appears on the Services page. 168 Installing and Registering the Stream Publish Service Provider Registering the Stream Publish Provider After you install Stream Publish service, you need to register the provider with the Stream Publish service. The Provider page on the Media Services and Transfer Status tool is used to register the provider with service. The provider receives information about jobs and passes the information to other applications where appropriate. The provider also supplies the Media Services Engine with information about the provider, job status, and other information depending on the service. To register the provider with the Stream Publish service: 1. Open and log in to the Media Services and Transfer Status tool on the Media Services system that will run the provider. 2. Click the Providers tab. The Providers page displays all of the currently registered providers. 3. Click Register. The Register Provider dialog box opens. 4. Do the following: a. Service menu — select Avid Interplay Stream Publish Service b. Provider Name — Type the name that you want to use to identify this particular provider. You can have several providers on your workgroup for the same service, so you should use a meaningful name. c. (Option) Application Name — For Publishing provider leave this text box blank, because the system automatically fills in that value. 169 8 Working with the Stream Publish Service The following illustration shows the Register Provider dialog box with the values filled in for a Stream Publish Service. 5. Click Register. The Stream Publish Provider appears in the Providers page. Notice that the service is not running and is not connected to the Media Services Engine, as indicated by the Stop icon in the Status column. You must still connect the Provider to the Media Services Engine software. See “Setting up the Connection for the Stream Publish Provider to the Media Services Engine” on page 171. 170 Installing and Registering the Stream Publish Service Provider Setting up the Connection for the Stream Publish Provider to the Media Services Engine After you install Stream Publish service and register the provider, you need to connect the provider to the Media Services Engine. To connect the Stream Publish provider to the Media Services Engine: 1. Click Start and select Programs > Avid > Avid Interplay Stream Publish Service. The Stream Publish Service dialog box opens. 2. Click Settings. The Provider Settings dialog box opens. 3. Do the following: a. Provider Name — Type the name of the provider you specified in “Registering the Stream Publish Provider” on page 169. In this example, the name is StreamPublish_01. b. Media Services Engine Host Name — Type the name of the system running the Media Services Engine application. c. Automatically Connect — Select either Yes or No (default) to automatically connect to the Media Services Engine when the application starts. 171 8 Working with the Stream Publish Service The following illustration shows an example of the Provider Settings dialog box with the values filled in for the Stream Publish Service. 4. Click OK. 5. Click Connect in the Stream Publish Service window. The Stream Publish Service window now shows that the service is connected and shows the provider you selected to connect to. This example shows StreamPublish_01 as the provider. The Provider page in the Media Services and Transfer Status tool now shows that the provider is connected, indicated by a check mark in the Status column. 172 Starting the Stream Publish Provider Starting the Stream Publish Provider The following procedure describes how to connect the Stream Publish provider service with the Media Services Engine. To start the Stream Publish service provider: 1. Click Start and select Programs > Avid > Avid Interplay Stream Publish. Depending on the service settings, one of the following happens: n - Automatically Connect—Yes, the service dialog box opens for the service you selected and is connected to the service. - Automatically Connect—No, the service dialog box opens for the service you selected and displays Idle. Click the Connect button to connect to the service. The service provider dialog box displays the start date and start time of the providers based on the Microsoft® Windows® time. After the connection is made, the Status line in the service dialog box reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a Disconnect button. 173 8 Working with the Stream Publish Service The following example shows the Stream Publish Service dialog box as connected. n If the provider cannot connect to the Media Services Engine, the Status line reads “Connection Error.” Ensure the Media Services Engine is running, the service is installed, the provider is properly registered, and then click Connect again. Related Topics Verifying a Service Provider is Connected Creating a Stream Publish Service Profile Profiles let you set up templates to use when performing an operation. To create a Stream Publish profile: 1. Open the Media Services and Transfer Status tool. 2. Click the Profiles tab. 3. From the Service menu, select Avid Interplay Stream Publish Service. 174 Creating a Stream Publish Service Profile 4. Click Add in the Profiles area. The Add Profile dialog box opens. 5. Type a descriptive name for the new profile in the Add Profile dialog box, for example, Stream_Publish_01. The name you assign to the profile is the name that displays in Interplay Access or in an Avid editing application, when you select an option to create a QuickTime reference movie. 6. Click OK. 175 8 Working with the Stream Publish Service The name appears in the Profiles list. 7. (Option) In the Parameters area, specify the priority. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50. 8. Click Save in the Profiles area. The Save Profile dialog box opens. 9. Click Yes to save your changes. You can define several stream publishing operations under one main profile name. For example, you can add subjobs to transfer several resolutions using one profile. The system processes each subjob in turn. To add subjobs: t 176 Click Add in the Sub Jobs area. Manually Creating QuickTime Reference Movies Manually Creating QuickTime Reference Movies After you create a Stream Publish profile, you can use the procedure in this section to manually create QuickTime Reference movies. n For information about automating the publication of QuickTime reference movies, see “Automatically Publishing QuickTime Reference Movies” on page 179. To manually create QuickTime Reference movies, do one of the following: t From Interplay Access, right-click an asset, select Stream Publish, then select the desired profile. t From an Avid editing application, select an asset and then select File > Media Services > Avid Interplay Stream Publish Service > profile_name. 177 8 Working with the Stream Publish Service 178 9 Automatically Publishing QuickTime Reference Movies The Auto Publish workflow is supported by three flow charts in the Avid Interplay Workflow Engine. The Workflow Engine provides a tool for automating the stream publish workflows, using Auto Publish with the Interplay Stream Publish service. The automation process creates or publishes QuickTime reference movies. The Workflow Engine uses flow charts with defined tasks that execute appropriate actions. Avid provides pre-configured flow charts that consist of triggers, actions, and flows to complete a particular job. The Avid Service Configuration in the Avid Service Framework tool lets you set up the pre-configured flow charts using the Workflow Engine. n n To use the Auto Publish workflow you need to create a Avid Interplay Stream Publish profile, see “Creating a Stream Publish Service Profile” on page 174. If the hostname of the Workflow Engine system is changed, then the Avid Service Configuration tool will fail to connect to the Workflow Engine. You need to remove the following files, and then restart the Avid Service Configuration tool to allow it to connect to the Workflow Engine. C:\Documents and Settings\username\.fluxwebapp.properties C:\Windows\System32\config\systemprofile\.fluxwebapp.properties This chapter includes a check list to help you set up and use the auto publish workflow. • Check List for Auto Publish Workflow • Verifying the Workflow Engine Database • Importing Auto-Publish Flow Charts • Modifying the Flow Chart Settings 9 Automatically Publishing QuickTime Reference Movies Check List for Auto Publish Workflow The following table provides a check list for installing and configuring the Interplay Workflow Engine service in an Avid Unity™ environment for performing the auto publish process. The check list provides references where to find more information about each step. n Do not install the Interplay Workflow Engine on the same system as the Avid Interplay Media Services Engine, because each engine requires its own Microsoft SQL Server 2005 Express database. Automatically Publishing QuickTime Reference Movies Check List Task 180 Section Reference Make sure the Interplay workgroup is setup See the Avid Interplay Software Installation for Avid Interplay Stream Publish service and Configuration Guide and “Check List for and Avid Interplay Auto Publish support Stream Publish Workflow” on page 164. software. Configure the Workflow Engine database. See “Verifying the Workflow Engine Database” on page 181. Import the Auto-Publish flow charts using the Workflow Engine Repository. See “Importing Auto-Publish Flow Charts” on page 184. Set the Action properties for the Auto-Publish flow charts. See “Modifying the Flow Chart Settings” on page 188. (Option) Monitor the workflow using the Avid Service Diagnostic tool. For more information about Avid Service Framework, see the Avid Service Framework User’s Guide. Verifying the Workflow Engine Database Verifying the Workflow Engine Database Before you can use the Workflow Engine you need to verify the SQL database settings. The Avid Service Configuration in the Avid Service Framework tool provides settings for configuring the database. To verify the Workflow Engine database settings: 1. Open the Avid Service Configuration tool. t Click Start and select Programs > Avid > Avid Service Framework > Avid Service Configuration. The Select Workgroup dialog box opens. n The Select Workgroup dialog box does not open if you previously selected the option to “Always select and use this workgroup.” When you select this option, the Select Workgroup dialog box no longer opens when you start the application. The default workgroup is selected, and the Avid Diagnostics window opens. 2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to connect to and click Select. The Avid Service Configuration window opens. 3. From the Directory pane, click the Hosts tab and click workflowsystem > Avid Interplay Workflow Engine. The Administrator Password Needed dialog box opens. 4. Type the Avid Service Framework Administrator password and click OK. n By default, Avid Service Framework does not require a password. When a password is used, it is set through the System Configuration Service. Check with your system administrator for the correct password. The following illustration shows the Workflow Engine with the default window. n If an Internet Explorer message box opens instead of the Workflow Engines default window, see “Allowing Internet Explorer to Access the Avid Interplay Workflow Engine Server” on page 183. 181 9 Automatically Publishing QuickTime Reference Movies 5. Click the Database Configuration tab in the Configuration pane. The SQL database settings display. This graphic shows the default settings. You should not have to change these settings. 182 Verifying the Workflow Engine Database Allowing Internet Explorer to Access the Avid Interplay Workflow Engine Server When configuring the Avid Interplay Workflow Engine from a system running the Microsoft Windows 2003 Server operating system, you need to change the Internet Explorer security settings to allow access to the system with the Avid Interplay Workflow Engine. By default, this Internet Explorer message displays when you try to access the Avid Interplay Workflow Engine from the Avid Service Configuration tool. You can use the procedure in this section to change the Internet Explorer security level to allow access to the Avid Interplay Workflow Engine server. To allow access to the Avid Interplay Workflow Engine server: 1. Click Start and select Settings > Control Panel > Internet Options. 2. Click the Security tab and click Trusted Sites. 3. Click Sites. 4. In the Trusted Sites dialog box, do the following: a. In the Add this Web site to the zone text box, type the hostname of the Avid Interplay Workflow Engine server using a url format, http:\\hostname. b. Click Add. c. Deselect “Require server verification (https:) for all sites in this zone.” d. Click OK. 183 9 Automatically Publishing QuickTime Reference Movies Importing Auto-Publish Flow Charts Avid provides pre-configured flow charts that are required for automating the Stream Publish workflow process. You use the Repository of the Workflow Engine to import the Auto-Publishing flow charts. 184 Importing Auto-Publish Flow Charts There are three flow charts needed for the Auto-Publishing workflow: • MIMediaAdded flow chart— This flow chart listens to the Interplay Media Indexer’s media creation notification and forwards media that is appropriate for WAN Publishing to the AutoPublishing flow chart. • ScanClipsForPublishing—This flow chart scans the Interplay database for clips that are appropriate for WAN Publishing and forwards the results to the AutoPublishing flow chart. • AutoPublishing—This flow chart accepts media files and clips from the MIMediaAdded and the ScanClipsForPublishing flow charts. The media and clips received are sent to the Interplay Publishing service for processing. After the request is completed the request is removed from the Media Services Status window. Failed requests remain in the Media Services status window. To import Auto-Publishing flow charts: 1. Open the Avid Service Configuration window and select the Avid Interplay Workflow Engine. 2. Click the Rule Designer tab. The default Avid Interplay Workflow Engine page opens displaying the name of the system running the Avid Interplay Workflow Engine and its status. 185 9 Automatically Publishing QuickTime Reference Movies 3. Click the Interplay Workflow Engine computer name. In this example the computer name is DocTransfer. The Flow Charts page opens. 4. Click Repository. The Repository page opens. 5. Click Add to Repository and browse for the flow chart you need to import: - MIMediaAdded.ffc - ScanClipsForPublishing.ffc - AutoPublishing.ffc The default location for the flow charts is: C:\Program Files\Avid\InterplayWorkflowEngine\WorkflowEngineService\ state\plugins\flowcarts\AutoPublishing 186 Importing Auto-Publish Flow Charts This example shows the Auto-Publishing flow chart selected. n The flow chart files use the .ffc file extension. 6. Click Open. 7. Click Upload. This example shows the AutoPublishing flow chart is now available in the Repository. 187 9 Automatically Publishing QuickTime Reference Movies 8. Repeat this procedure until all three Auto-Publishing flow charts are imported. Modifying the Flow Chart Settings The Auto-Publishing flow charts have their actions, flows and executions configured. However, you need to configure the first action of the ScanClipsForPublishing and AutoPublishing flow charts with specific information about your workgroup environment. After you modify the first action’s settings, the other actions and triggers in the flow chart update automatically with the setting values from the first action. n Avid recommends not changing settings in any actions or triggers, other than the first action. To modify settings in the Auto-Publishing flow charts: 1. On the Workflow Engine Repository page, select a flow chart from the Flow Chart list. t ScanClipsForPublishing flow chart t AutoPublishing flow chart The MIMediaAdded flow chart does not require any changes to its configuration. 2. Click Edit. 188 Modifying the Flow Chart Settings The Repository page changes to display the flow chart. This example shows the ScanClipsForPublishing flow chart. 3. Right-click the first action in the flow chart and select Action Properties. In this example, the first action is named ConfigScanClip. The Action Properties dialog box opens. 189 9 Automatically Publishing QuickTime Reference Movies 4. Type the information for your workgroup environment in the various properties text boxes. Properties Name Description Name Do not change the default setting. InterplayEngineHostname Type the host name of the Interplay Engine server. MediaServiceHostname Type the host name of the Interplay Media Services server. MediaServiceProfile Type the name of the Interplay Media Services Stream Publish profile for this action. See “Creating a Stream Publish Service Profile” on page 174. MediaServiceUserName Type the user name of the account you use to log into the Interplay Administration tool. MediaServiceUserPassword Type the password for the user name of the account you use to log into the Interplay Administration tool. WorkflowEnginePublisher Do not change the default setting. Displays the name of the postmaster. This value is the location where the Workflow Engine looks for new jobs. 5. Click OK. 6. Click “Save to Repository” to save the Repository to the database. 7. Repeat this procedure for the other flow chart for the Auto-Publishing workflow. 8. Click Repository to open the Repository page. All the imported flow charts now display in the Flow Chart list. 190 Modifying the Flow Chart Settings 9. To export the flow chart to the Workflow Engine, do the following for each flow chart: t Select a flow chart and click Export. 10. Click Flow Charts to open the Flow Charts page and verify the three flow charts are running. 11. (Option) To see the interactions of the flow charts use the Avid Service Diagnostic tool. 191 9 Automatically Publishing QuickTime Reference Movies 192 10 Working with the Copy Service You can use the Copy feature to copy assets (metadata) and their media files from one workgroup to another. For example, if your facility uses a specified workgroup for low-resolution media, you might need to copy clips and their low-resolution media files to the low-resolution workgroup and copy them back again. Copying to a workgroup uses an Avid Interplay Media Services service (the Copy service) and its related provider. As with other services, you can create a profile for automating workflows. You can also use the auto-copy feature and profiles to set a folder for automatically copying the assets placed in it or to replicate an entire database for backup. For more information about the auto-copy features, see “Automatically Copying Assets to Another Workgroup” on page 217. n The Copy service system requires an application key for any Copy services that are not run on the Interplay Media Services Engine server. The Copy feature is available from Interplay Access and from an Avid editing application. The following topics explain the setup and how to use the Copy feature. • Workflow for Copying Metadata and Media Files • Check List for Copying Assets to Another Workgroup • Installing and Registering the Copy Service Provider • Starting the Copy Provider • Using an Interplay Copy Service Profile • Copying Assets and Media to Another Workgroup Using Interplay Access • Copying Assets and Media to Another Workgroup Using an Avid Editing Application 10 Working with the Copy Service Workflow for Copying Metadata and Media Files The following illustration shows the basic workflow for copying metadata and media files. The Copy Provider copies metadata from one Interplay Engine to another, and copies media files from one ISIS shared storage system to another. This example shows a configuration that is used for copying media in either direction (from Workgroup 1 to Workgroup 2, or from Workgroup 2 to Workgroup 1), so a Media Services Engine and Copy Provider are required in each workgroup. The Copy Provider copies metadata to the Interplay Engine and media files to ISIS storage. From Workgroup 1 to Workgroup 2 From Workgroup 2 to Workgroup 1 Interplay Workgroup 1 Media Services Engine Interplay Workgroup 2 Avid Editing System Avid Editing System Interplay Access Interplay Access Media Services Engine Metadata Copy Provider Interplay Engine Interplay Engine Copy Provider Metadata Media Media ISIS Storage 194 ISIS Storage Workflow for Copying Metadata and Media Files Copy Requirements The workgroups must share the following configuration: • Both ISIS systems must be running Avid Unity ISIS v2.0.1 or later. • At least one Media Services Engine and one Copy Provider, with the Copy service correctly configured. You can configure your environment in two different ways: - One Media Services Engine and one Copy Provider: required to copy media in only one direction (for example, copying media from Workgroup 1 to Workgroup 2). In this case, Workgroup 1 requires a Media Services Engine and a Copy Provider. - Two Media Services Engines and two Copy Providers: required to copy media in two directions (for example, from Workgroup 1 to Workgroup 2 or from Workgroup 2 to Workgroup 1). In this case, both workgroups require a Media Services Engine and a Copy Provider. The following table provides more information about these configurations: Configuration Workgroup Required Components One direction Workgroup1 Interplay Engine, Media Indexer, Media Services Engine, Copy Provider, ISIS Workgroup 2 Interplay Engine, Media Indexer, ISIS Workgroup 1 requirements Interplay Engine, Media Indexer, Media Services Engine, Copy Provider, ISIS Workgroup 2 requirements Interplay Engine, Media Indexer, Media Services Engine, Copy Provider, ISIS Two directions • Avid recommends that you install the Copy Provider on a separate server. For more information, see the Avid Interplay Software Installation and Configuration Guide. • Each Copy Provider must be directly connected to both ISIS systems, using a 10 Gb Ethernet connection. For more information, see the Avid Interplay Software Installation and Configuration Guide. • Both ISIS systems and both Interplay workgroups must include matching user accounts. The username and password for these accounts must match exactly. For more information, see the Avid Interplay Software Installation and Configuration Guide. • You must connect the Copy Provider to both ISIS systems through the same account. The workspaces must be mounted using UNC (letterless) drive mappings. For more information, see the Avid Interplay Software Installation and Configuration Guide. 195 10 Working with the Copy Service Copy Options • You can specify which resolutions you want to copy: all, lowest, highest, or a specific resolution. If you select All, media for all associated resolutions must be online. If any media is offline, the job will fail. Multiple resolutions are supported as subjobs within a Media Services profile. • You can copy assets and media for one asset, multiple assets, a folder, or multiple folders. If you are copying one or more folders, the Copy process preserves the complete folder structure on the destination workgroup. • You can copy metadata and media for file assets, either alone or with metadata and media for Avid assets. • You can specify whether to include audio media. Audio files are copied only with their accompanying video, except in the case of audio-only clips. The following table explains how the Copy feature works with the selected video resolution and the selected Include Audio option. Clip Type Resolution Selected Include Audio Option Result DV 25 with two audio files DV 50 Selected No media is copied to the destination. Audio remains with the video media. DV 25 with two audio files DV 25 Selected DV 25 media and accompanying audio is copied to the destination. DV 25 with two audio files DV 25 Not selected DV 25 media is copied to the destination. The audio files are not copied. Audio-only clip DV 25 Selected Audio-only media is copied to the destination. Check List for Copying Assets to Another Workgroup For the copy process, the following table provides a check list of steps for installing and configuring the Interplay Copy service provider in an Avid Unity™ environment. The check list assumes the Interplay Media Services Engine and the supporting software are setup and configured in the workgroup. The check list provides references where to find more information about each step. 196 Check List for Copying Assets to Another Workgroup You can also setup an auto-copy folder to automatically transfer assets to a pre-defined location. For more information, see “Automatically Copying Assets to Another Workgroup” on page 217. n If the Copy provider is not running on the Interplay Media Services system, you must attach an application key to a USB port on the Copy provider system. Copying Assets to Another Workgroup Check List Task Section Reference Add two 10 Gb adapter boards to the Copy provider and configure it to communicate with both Interplay workgroups. See Avid Interplay Software Installation and Configuration Guide. Make sure an Interplay Media Services administrator account is setup on Avid Unity. See the Avid Interplay Software Installation and Configuration Guide. Mount workspaces. See Avid Interplay Best Practices. Make sure the Interplay Media Services application key is connected. If the Copy provider is not running on the Interplay Media Services system, you must also connect an application key to the Copy provider system. See the Avid Interplay Software Installation and Configuration Guide. Make sure the Interplay Media Services Engine software and the supporting software are installed and configured in the workgroup. See the Avid Interplay Software Installation and Configuration Guide and “Interplay Media Services Installation and Configuration” on page 27. • Avid Service Framework for Client • Avid Interplay Access • Avid Interplay Media Services • Avid Interplay Copy service (Option) Install the Interplay Auto Archive service that includes the Interplay Auto Copy service software. See “Installing the Avid Interplay Auto-Copy Service” on page 220. Install and register the Interplay Copy provider service. See “Installing and Registering the Copy Service Provider” on page 198. 197 10 Working with the Copy Service Copying Assets to Another Workgroup Check List (Continued) Task Section Reference Connect the Copy Provider to the Media Services Engine. See “Setting Up the Connection for the Copy Provider and Media Services Engine” on page 204. Start the Interplay Copy service software and verify it is connected. See “Starting the Copy Provider” on page 206. (Option) Create a profile. See “Creating an Interplay Copy Service Profile” on page 208. (Option) Configure how errors are handled and reported in the Media Services Status tool using the Avid Services Configuration tool. See “Configuring the Reporting of Service Job Status” on page 40. (Option) Configure an Auto Copy folder. See “Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder” on page 226. Configure the Avid editing system. See “Connecting to the Media Services Engine” on page 105. Perform a Copy process. • See“Copying Assets and Media to Another Workgroup Using Interplay Access” on page 211. • See “Copying Assets and Media to Another Workgroup Using an Avid Editing Application” on page 214. Installing and Registering the Copy Service Provider Before you can use the Copy service provider, you must install the software needed by the service, then use the Media Services Engine to install and register the Copy provider, and make sure the service is started. The Copy service software must be installed before you set up the Copy provider. n 198 When the Copy service is installed, a service zip file is available that is used to install the service into the Media Services Engine. Installing and Registering the Copy Service Provider These tasks are explained in the following topics: n • Installing the Copy Service Provider • Registering the Copy Provider • Setting Up the Connection for the Copy Provider and Media Services Engine You do not use the Media Services Engine to configure the Auto Archive, and Auto Transcode, and Auto Copy. Instead, use the Avid Interplay Administrator and the Avid Service Framework services. For more information, see “Configuring the Auto-Copy Service” on page 220. Installing the Copy Service Provider After you install the Media Services Engine and the Copy service software, you can use the Media Services and Transfer Status tool to install and register the Copy service provider into the Media Services Engine. To install the Copy service package: 1. From the Avid Interplay Media Services Engine window, click Admin Tool. 2. Click the Services tab. The Services page displays the currently configured services. 3. Click the Install/Upgrade button. 199 10 Working with the Copy Service The Install/Upgrade Service dialog box opens. 4. Click the Browse button and navigate to the folder containing the CopyMedia.zip file. The following is an example of the folder location when the provider is installed on the same system as the Interplay Media Services Engine. - For Interplay Copy Service — C:\Program Files\Avid\Avid Interplay Copy\ CopyService You can use the Microsoft Windows Search tool to help you locate the folder that contains the CopyMedia.zip file. n The CopyMedia.zip file is included with the installation of the Avid Interplay Copy software. Make sure you have access to the location of the CopyMedia.zip file. 5. In the folder, select the CopyMedia.zip file. The following illustration shows the CopyMedia.zip file selected. 6. Click Save. 200 Installing and Registering the Copy Service Provider The path to the file appears in the Install/Upgrade Service dialog box. 7. Click Install/Upgrade. The Avid Interplay Copy Service appears on the Services page. Registering the Copy Provider After you install the Copy service provider, you need to register the Copy provider with the Copy service. The Provider page on the Media Services and Transfer Status tool is used to register the Copy provider for the Copy service. The provider receives information about jobs and passes the information to other applications where appropriate. The provider also supplies the Media Services Engine with information about the provider, job status, and other information depending on the service. 201 10 Working with the Copy Service To register the Copy provider with the Copy service: 1. Open and log in to the Media Services and Transfer Status tool on the Media Services system that will run the provider. 2. Click the Providers tab. The Providers page displays all of the currently registered providers. 3. Click the Register button. The Register Provider dialog box opens. 4. Do the following: 202 a. Service menu — Select Avid Interplay Copy Service b. Provider Name — Type the name that you want to use to identify this particular provider. You can have several providers on your workgroup for the same service, so you should use a meaningful name. c. (Option) Application Name — For Copy providers leave this text box blank, because the system automatically fills in that value. Installing and Registering the Copy Service Provider The following illustration shows the Register Provider dialog box with the values filled in for a Copy service. 5. Click Register. The Copy provider appears in the Providers page. Notice that the service is not running and is not connected to the Media Services Engine, as indicated by the Stop icon in the Status column. You must still connect the Copy provider to the Media Services Engine software. See “Setting Up the Connection for the Copy Provider and Media Services Engine” on page 204. 203 10 Working with the Copy Service Setting Up the Connection for the Copy Provider and Media Services Engine After you install the Copy service and register the Copy provider, you need to connect the Copy provider to the Media Services Engine software. To set up the connect between the Copy provider to the Media Services Engine: 1. Click Start and select Programs > Avid > Avid Interplay Copy. The Copy Service dialog box opens. 2. Click Settings. The Provider Settings dialog box opens. 3. Do the following: 204 a. Provider Name — Type the name of the provider you specified in “Registering the Copy Provider” on page 201. In this example, the name is Copy_01. b. Media Services Engine Host Name — Type the name of the system running the Media Services Engine application. c. Automatically Connect — Select either Yes or No (default) to automatically connect to the Media Services Engine when the application starts. Installing and Registering the Copy Service Provider The following illustration shows the Provider Settings dialog box with the values filled in for the Copy provider. 4. Click OK. 5. Click Connect in the Service window. The Copy Service dialog box now shows that the service is connected and shows the provider you selected to connect to. The Provider page in the Media Services and Transfer Status tool now shows that the service is connected, indicated by a check mark in the Status column. 205 10 Working with the Copy Service Starting the Copy Provider The following procedure describes how to connect the Copy provider service with the Media Services Engine. To start the Copy service provider: 1. Click Start and select Programs > Avid > Avid Interplay Copy. Depending on the service settings, one of the following happens: n - Automatically Connect—Yes, the service dialog box opens for the service you selected and is connected to the service. - Automatically Connect—No, the service dialog box opens for the service you selected and displays Idle. Click the Connect button to connect to the service. The service provider dialog box displays the start date and start time of the providers based on the Microsoft® Windows® time. After the connection is made, the Status line in the service dialog box reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a Disconnect button. 206 Starting the Copy Provider The following example shows the Copy Service dialog box as connected. n If the provider cannot connect to the Media Services Engine, the Status line reads “Connection Error.” Ensure the Media Services Engine is running, the service is installed, the provider is properly registered, and then click Connect again. Related Topics Verifying a Service Provider is Connected 207 10 Working with the Copy Service Using an Interplay Copy Service Profile You can create a profile to use when performing an Interplay Copy or an auto-copy operation. However, the function of the profile’s Destination_Path setting varies depending on the operation. • For an Interplay Copy operation the Destination_Path value defines the folder location in the destination database for the copied metadata. • For an auto-copy operation, the Destination_Path value only defines the destination database. The source folder path is automatically duplicated in the destination database. Interplay Copy Service profiles let you define the following: • Destination folder (Interplay Copy only), database, server, and workspace for the copied media • Whether to include file assets (metadata) • Whether to include audio when copying the media files • A priority for the job • Video resolution and format of the copied media • Whether to use a source workspace name in the destination workgroup (auto-copy only) Creating an Interplay Copy Service Profile To create an Interplay Copy Service profile: 1. Open and log in to the Media Services and Transfer Status tool: n t From the Avid Interplay Media Services window, click Admin Tool. t From the Avid Interplay Administrator, in the Site Settings area, click the Interplay Media Services icon. When you open the Media Services and Transfer Status tool from the Avid Interplay Administrator, the name is “Interplay Media Services.” 2. Click the Profiles tab. 3. In the Service menu, select Avid Interplay Copy Service. 208 Using an Interplay Copy Service Profile 4. Click Add in the Profiles area. The Add Profiles dialog box opens. 5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the name that you will see when you right-click an asset and select Copy or when you setup an auto-copy operation. c Depends on whether the profile is used with Interplay Copy or auto-copy the function of the profile’s Destination Path setting varies. If you plan to use this profile with the auto-copy operation, you should name the profile to identify its use with auto-copy. For information about the Interplay Copy and auto-copy functions, see “Automatically Copying Assets to Another Workgroup” on page 217. 6. Click OK. 209 10 Working with the Copy Service The name appears in the Profiles list and an empty template appears in the Parameters area. 7. In the Parameters area, define the values you want for the Interplay Copy profile. See “Interplay Copy Service Profile Definitions” on page 210. 8. Click Save in the Parameters area. The next time you use the Interplay Copy service or setup an auto-copy folder, you can select the profile. 9. (Option) Click Add in the Sub Jobs area, to define several copy media operations under one main profile name. For example, you can add subjobs to copy several resolutions using one profile. The system processes each subjob in turn. Interplay Copy Service Profile Definitions Copy Service Profile definitions Option Description Destination_Path The function of the Destination_Path setting varies depending on whether the profile is used with Interplay Copy or auto-copy. For Interplay Copy - This setting identifies the folder in the destination database that will contain the copied metadata. This folder is created automatically when Interplay Copy is executed. n When you set the destination path, select a subfolder, not a top-level folder, and use forward slashes (/). For example, AvidWG/Catalogs or AvidWG/Projects. For auto-copy - This setting identifies the destination database, AvidWG, that will contain the copied metadata. The folder path is not needed when using auto-copy, because the auto-copy operation uses the same folder path as the source database. A duplicate folder structure is automatically created in the destination database. n Destination_Server For auto-copy replication only, make sure the target (destination) database allows for the adding and removing of items. See “Automatically Backing Up the Complete Database and Media” on page 227. Specifies the name of the Interplay Engine computer of the workgroup to which you will copy the metadata to. Destination_Workspace Type the name of the Avid Unity workspace where you want to place the copied media files. During an auto-copy operation the Use Source Workspace setting overrides the Destination_Workspace setting. File Asset 210 Select this option if you want to include file assets in the copy process. Copying Assets and Media to Another Workgroup Using Interplay Access Copy Service Profile definitions (Continued) Option Description Include Audio Select this option if you want to copy audio that is associated with the clips whose video media you are copying. Selecting this option also copies any audio-only clips. Priority Sets the priority for the job submitted by this profile. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50. TargetVideoQuality Indicates the video resolution for the copied media. You can select All, Highest, Lowest, or a specific resolution. If you select All, media for all associated resolutions must be online. By default, if any media is offline the job will fail. You can override the default failure reporting setting using the Avid Service Configuration too. See “Configuring the Reporting of Service Job Status” on page 40. Use Source Workspace (auto-copy only) This option causes the auto-copy operation to copy media from a source workspace to a target workspace that has the same name in the destination workgroup. It overrides the Destination_Workspace setting. The auto-copy operation uses the same folder path as the source assets. Copying Assets and Media to Another Workgroup Using Interplay Access Before you copy assets and media files to another workgroup, make sure that your installation meets the requirements described in “Working with the Copy Service” on page 193. To copy assets and media files to another workgroup using Interplay Access: 1. Start Interplay Access and log in to a workgroup and database (for example, AvidWG on Docwg as Composer1). 2. Connect to another workgroup and database, using the same user name and password (for example, AvidWG on Bplnisis as Composer1). 211 10 Working with the Copy Service The following illustration shows these two databases in the directory tree. 3. Select the assets whose files you want to copy. You can copy assets from any workgroup to which you are connected (for example, from either Docwg or Bplnisis). Any workgroup that you copy from must include a Media Services Engine and Copy Provider in its Interplay environment). You can select one asset, multiple assets, a folder, or multiple folders. 4. Do one of the following: 212 t Select Tools > Copy... t Right-click and select Copy... from the sixth group of commands. (Do not select Copy from the second group of commands, which copies metadata to the clipboard.) Copying Assets and Media to Another Workgroup Using Interplay Access The Copy dialog box opens and displays the workgroups to which you can copy assets and media. 5. Select a profile from the Use Profile menu. If there are no profiles available, or you do not want to use a profile, select the following options: Option Description Use Profile None Destination Select the folder into which you want to copy the metadata. Workspace Select the workspace into which you want to copy the media. Resolution Select which video resolution you want to copy. You can select All, Highest, Lowest, or a specific resolution. If you select All, media for all associated resolutions must be online. If any media is offline, the job will fail. Include Audio Select this option if you want to copy audio that is associated with the clips whose video media you are copying. Selecting this option also copies any audio-only clips. File Assets Select this option if you want to include files assets in the copy process. 213 10 Working with the Copy Service 6. (Option) Select “Launch Interplay Media Services status window” to view the status of the operation after it begins. 7. (Option) Click the Details button to view the number of files and their size. Their size indicates the size of the media that will be copied. 8. Click OK. The system starts the Copy operation. If you selected the option “Launch Interplay Media Services status window” the window opens and shows you the progress of the job, as well as other information about it. For information about the status window, click the Help button. 9. (Option) When the operation is complete, check if the asset was correctly copied by opening the destination in the remote workgroup. Copying Assets and Media to Another Workgroup Using an Avid Editing Application Copying media using an Avid editing application requires a Copy Provider profile. If a profile is renamed, deleted, or added while the editor is open, you might not see the profile. In this case, you need to relaunch the editor. For information on creating a profile, see “Using an Interplay Copy Service Profile” on page 208. Before you copy assets and media files to another workgroup, make sure that your installation meets the requirements described in “Working with the Copy Service” on page 193. 214 Copying Assets and Media to Another Workgroup Using an Avid Editing Application To copy assets and media files to another workgroup using an Avid editing application: 1. Ensure that you are connected to the workgroup’s Media Services Engine through the Media Services setting in the editor’s Settings list. 2. In the Avid editing application bin, select the asset or assets whose media files you want to copy. 3. Do one of the following: t Select File > Media Services > Avid Interplay Copy Service > profile name. t Right-click and select Media Services > Avid Interplay Copy Service > profile name. The system immediately starts the Copy operation. If Interplay Access is installed on the editing system, you can track the status of the job by opening Interplay Access, selecting Tools > Interplay Media Services Status, and clicking the Jobs tab. 4. (Option) When the operation is complete, check if the asset was correctly copied in Interplay Access by connecting to the remote workgroup. 215 10 Working with the Copy Service 216 11 Automatically Copying Assets to Another Workgroup The Interplay Media Services auto-copy service provides two workflows for automatically copying assets to another workgroup: • You can place assets in an auto-copy folder to automatically copy the assets (metadata) and their media files to another workgroup. See “Understanding the Auto-Copy Folder Process” on page 224. • You can automatically replicate a complete database and its media files to another workgroup to create a backup using the auto-copy replication process. See “Automatically Backing Up the Complete Database and Media” on page 227. The auto-copy process keeps the source folder path when copying the assets to the destination workgroup. Therefore, when a clip is copied to the destination workgroup it has the same folder path as the source workgroup. After the auto-copy process is complete, the assets remain in their source folders. The assets are not move to a success or fail folder like the auto archive service. To use an auto-copy folder or the auto-copy replication process, the workgroups must be located in the same building, because of cable length limitations. The requirements for the auto-copy feature are the same as for the Interplay Copy service. For more information on requirements, see “Working with the Copy Service” on page 193. n If you want to copy media to another workgroup that is located beyond the maximum cable length, you must use Avid Interplay Transfer Engine. The auto-copy service processes files according to the date and time, using a first-in, first-out (FIFO) rule. The date and time used depends on when an asset was copied to the auto-copy folder. 11 Automatically Copying Assets to Another Workgroup The Avid Service Framework provides the following tools for the auto-copy service: • Avid Workgroup Properties tool starts and stops the service. The auto-copy service is included in the installation of the Avid Interplay Auto Archive service. The Avid Service Framework displays these services as Avid Interplay Auto Media Services, includes the auto-archive, auto-transcode, auto-transfer, and auto-copy services. • Avid Service Configuration tool: - Requires initial setup for setting the source Interplay Engine server and setting a user name for the service and a password for the login user name. - Lets you set and change parameters for each of the different Avid services and applications in your workgroup environment. - Lets you set a profile for the auto-copy replication operation. • Avid Health Viewer tool monitors the status of the service. • Avid Diagnostic Log Viewer checks details about errors of the service. For more information about Avid Service Framework, see the Avid Service Framework User’s Guide. For details on the auto-copy feature, see the following topics: 218 • Check List for the Auto-Copy Process • Installing the Avid Interplay Auto-Copy Service • Understanding the Auto-Copy Folder Process • Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder • Automatically Backing Up the Complete Database and Media Check List for the Auto-Copy Process Check List for the Auto-Copy Process The following table provides a check list for the auto-copy process, when used either with an an auto-copy folder or to automatically replicate the complete database to another workgroup. Auto Copying Assets to Another Workgroup Check List Task Section Reference Make sure the Interplay Copy service See “Check List for Copying Assets to Another provider is installed and configured and Workgroup” on page 196. a Copy service profile is created. Install the auto-copy service, that is included in the installation of the Avid Interplay Auto Archive service. See the Avid Interplay Software Installation and Configuration Guide. Configure the auto-copy service settings. See “Configuring the Auto-Copy Service” on page 220. Verify the service is running. See “Verifying the Auto-Copy Service is Running” on page 223. Create an Avid Interplay Copy Service profile. See “Using an Interplay Copy Service Profile” on page 208. (auto-copy folder only) Identify a folder See “Identifying an Auto-Copy Folder” on page 225. as an auto-copy folder. (auto-copy folder only) Copy assets using an auto-copy folder. See “Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder” on page 226. (auto-copy replication only) Make sure you add a profile to the Avid Service Configuration tool. See “Configuring the Auto-Copy Service” on page 220. (auto-copy replication only) Make sure See “Automatically Backing Up the Complete Database the security setting for the target and Media” on page 227. (destination) database allows the adding and moving of items. (auto-copy replication only) Continuously copy all assets (metadata and media) from one workgroup to another for backing up the files. See “Automatically Backing Up the Complete Database and Media” on page 227. 219 11 Automatically Copying Assets to Another Workgroup Installing the Avid Interplay Auto-Copy Service If your workflow requires the auto copying of assets, you need to install the Avid Interplay Auto Archive service that includes the auto-copy service. You can install the Avid Interplay Auto Archive service on any system in the workgroup. However, it is usually installed on the system with the Avid Interplay Media Services Engine. The Avid Interplay Auto Copy service automatically runs in the background. After you install the auto-copy service, see the following: • For information about configuration settings for the auto-copy service, see “Configuring the Auto-Copy Service” on page 220. • For a procedure to verify the service is running, see “Verifying the Auto-Copy Service is Running” on page 223. Configuring the Auto-Copy Service You need to use the Avid Service Configuration tool to configure the auto-copy service. For more information about Avid Service Framework, see the Avid Service Framework User’s Guide. To configure the auto-copy service: 1. On any system running the Avid Service Framework services, click Start and select Programs > Avid > Avid Service Framework > Avid Service Configuration. The Select Workgroup dialog box opens. n The Select Workgroup dialog box does not open if the check box specifying to always select and use this workgroup option was previously selected. When you select this option, the Select Workgroup dialog box no longer opens when you start the application. The default workgroup is selected, and the Avid Service Configuration window opens. 2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to connect to and click Select. The Avid Service Configuration window opens. 3. In the Directory pane, click the Processes tab and verify that the Avid Automatic Archive, Copy, Transcode, and Transfer service is running. n 220 If the Avid Automatic Archive, Copy, Transcode, and Transfer service does not appear in the Avid Service Configuration window, the service is not running or the system it runs on is not properly connected to the workgroup. Click the Hosts tab and make sure that the Avid Service Framework services displays the name of the system that the Avid Automatic Archive, Copy, Transcode, and Transfer service is running on. Installing the Avid Interplay Auto-Copy Service 4. Expand the Avid Automatic Archive, Copy, Transcode, and Transfer service entry on the Processes tab of the Directory pane. The system displays the name of the computer running the Avid Automatic Archive, Copy, Transcode, and Transfer service. 5. Click the computer name. The Administrator Password Needed dialog box opens. 6. Type the Avid Service Framework Administrator password and click OK. n By default, Avid Service Framework does not require a password. When a password is used, it is set through the System Configuration Service. Check with your system administrator for the correct password. The system displays the Workgroup Server Setting tab for the Avid Automatic Archive, Copy, Transcode, and Transfer service. 7. Type the Interplay Engine hostname, user name, and password. If the Administrator user is not used, then the user name must exist as an Interplay user. The Administrator account is not a requirement You can use any user name with Admin privileges. 8. Click the Archive and Copy Settings tab. The system displays the configuration settings for AutoArchive and AutoCopy. 221 11 Automatically Copying Assets to Another Workgroup 9. In the Configure AutoCopy area, do the following: - Enable AutoCopy — Select Yes. - AutoCopy scanning interval — Type the number of minutes between scans, minimum allowed is 5 minutes. - Number of times to retry when encountering an error — type the number of times you want the system to retry after an error occurs. - Number of clips to submit to Interplay Copy at once — type the number of clips you want sent for copying at one time. The system can better manage the job processing task when the jobs are processed in small batches. The default number is 10 clips submitted for processing at one time. For example, when you are copying 1,000 clips to an auto-copy folder, the first 10 clips are copied, then the next 10 clips are copied, and so on until all 1,000 clips are copied. - (auto-copy replication only) Start automatic copy clips under this database using profile — Type the name of the Avid Interplay Copy Service profile that you want to use during the automatic database and media replication process. See “Automatically Backing Up the Complete Database and Media” on page 227. 10. Click Apply. 11. Close the Avid Service Configuration window. 222 Installing the Avid Interplay Auto-Copy Service Verifying the Auto-Copy Service is Running The Avid Interplay Auto Media Services are not monitored in the Services page in the Avid Interplay Media Services and Transfer Status tool. You can use the Avid Service Framework services or the Microsoft Windows Computer Management tool to check whether the Avid Interplay Auto Media Services are running. The Auto Copy, Auto Archive, Auto Transcode, and Auto Transfer services are all installed during the installation of the Avid Interplay Auto Archive. These services are all included in the service named Avid Interplay Auto Media Services. n The Avid Interplay Auto Media Services is named Avid Automatic Archive, Copy, Transcode, and Transfer Service in the Avid Service Configuration tool. To verify that the Avid Interplay Auto Media Services are running: 1. On the system running the Interplay Media Services Engine, click Start and select Programs > Avid > Avid Service Framework > Avid Workgroup Properties. The Avid Workgroup Properties dialog box opens. The Status area indicates whether all the Avid Service Framework services are running. 2. Click Advanced. The Avid Services dialog box opens. 223 11 Automatically Copying Assets to Another Workgroup 3. If necessary, select the Avid Interplay Auto Media Services service and click Start. n If the Avid Interplay Auto Media Services does not appear, check the Media Services Engine to make sure that the Interplay Media Services Engine is running. Understanding the Auto-Copy Folder Process The auto-copy service lets an administrator or user with administrator privileges identify a folder as an auto-copy folder, in Interplay Access. The auto-copy service automatically submits assets placed in an auto-copy folder to another workgroup. When setting up an auto-copy folder, you select an Avid Interplay Copy Service profile that defines the destination workgroup, a destination Interplay database for the metadata, and a workspace for the media files. For a list of steps you need to perform to use the auto-copy service, see “Check List for the Auto-Copy Process” on page 219. For details on the auto-copy folder feature, see the following topics: • “Rules of Auto-Copy Service” on page 224 • “Identifying an Auto-Copy Folder” on page 225 • “Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder” on page 226 Rules of Auto-Copy Service To determine if the clips are ready for copy, a set of rules is applied to each clip found in an auto-copy folder. The following rules apply after the auto-copy service starts: 224 • Verifies that clips are inside an auto-copy folder. • Verifies that clips are not in Frame Chase Editing (Edit While Capture) mode. • Verifies that clips are not already pending for a copy in Avid Interplay Media Services Engine. • Verifies that clips have not already been successfully copied. • Verifies that clips have been modified since the last successful auto-copy operation—if the clips were modified after a successful auto-copy operation, the clips will be automatically copied again. Understanding the Auto-Copy Folder Process Identifying an Auto-Copy Folder Before you can set up an auto-copy folder, an Avid Interplay Copy Service profile must already exist. For information on creating an Avid Interplay Copy Service profile, see “Using an Interplay Copy Service Profile” on page 208. To set up an auto-copy folder: 1. Log on to Interplay Access as an administrator or as a user with administrator privileges. 2. Create a folder (or select an existing folder) in the Avid Interplay database using Avid Interplay Access. The following illustration shows a folder named Auto Copy Media. You can use any name that fits your workflow. 3. Right-click the folder and select Set AutoCopy. 4. Select an Avid Interplay Copy Service profile from the Set AutoCopy dialog box. 225 11 Automatically Copying Assets to Another Workgroup 5. Click Set. The system adds an Auto-Copy icon to the folder. Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder To copy assets using an auto-copy folder: 1. Make sure a folder is configured for automatically copying media. See “Identifying an Auto-Copy Folder” on page 225. 2. Ensure that the Media Services Engine and the Copy Service are connected and running. 3. In Interplay Access, locate one or more assets that you want to copy, and drag them to an auto-copy folder. The system starts copying the assets to the destinations set in the Avid Interplay Copy Service profile, as a background task. n The auto-copy job might not start for several minutes, depending on your auto-copy settings. See “Configuring the Auto-Copy Service” on page 220. 4. (Option) You can set the Access user property “AutoCopyStatus” to view the results of the auto copy process in the Content view (Text view). 226 Automatically Backing Up the Complete Database and Media 5. (Option) You can view the Interplay Media Services Status window while the auto-copy operation is in process. The system displays the job status during the copy. After the copy completes the status entry is deleted. The system deletes the line to avoid collecting too many entries in the status window. t n Select Tools > Interplay Media Services Status. You can also use Avid Diagnostics to troubleshoot jobs. For information, see “Checking Media Services Jobs Using Avid Diagnostics” on page 308. Automatically Backing Up the Complete Database and Media You can use the auto-copy replication operation to automatically and continuously copy all clips (both metadata and media) from one workgroup to another. This is useful if you have two workgroups, one of which serves as a backup for the other. You use the Avid Service Configuration tool to specify a profile to use for the auto-copy replication operation. When the auto-copy starts, the provider begins to copy all clips in a specified database, starting with the file with the earliest check-in date. As clips are added to the specified database, they are copied to the backup workgroup. This feature has the following limitations: • Rendered effects are not included • Files deleted in the source database are not automatically deleted in the target database. For a list of steps you need to perform to use the auto-copy replication operation, see “Check List for the Auto-Copy Process” on page 219. To configure the auto-copy service for copying all clips from one workgroup to another (replication operation): 1. Make sure that the names of the workspaces in the target (destination) workgroup match the names of the workspaces in the source workgroup. 2. Make sure the workspaces have enough space for the assets. 3. Make sure the security for the target (destination) database is set to allow for adding and removing of items. a. Right-click the target (destination) database and select Security. b. In the Security of AvidWG dialog box, select “Allow adding and removing of items directly in this folder.” c. Click Apply. 227 11 Automatically Copying Assets to Another Workgroup 4. Create a profile, as described in “Using an Interplay Copy Service Profile” on page 208. Make sure that the Use Source Workspace option is selected. This option causes the auto-copy replication process to copy media from a source workspace to a target workspace that has the same name. It overrides the Destination_Workspace setting. The auto-copy process duplicates the source folder structure on the target workgroup database for the copying metadata. You only include the database name in the Destination_Path setting, for example, AvidWG. 5. Open the Avid Service Configuration window, as described in “Configuring the Auto-Copy Service” on page 220. 6. In the Archive and Copy Settings tab, type the name of the profile you created in the “Start automatic copy clips under this database using profile:” option. Click Apply, then close the window. To stop the auto-copy replication process from copying all clips from one workgroup to another: 1. Open the Avid Service Configuration window. 2. In the Archive and Copy Settings tab, delete the profile name from the “Start automatic copy clips under this database using profile:” text box. 3. Click Apply, then close the window. 228 12 Working with the Delivery Service Avid Interplay Delivery is a service that is part of Interplay Media Services. The Delivery service lets you perform workgroup-to-workgroup transfers of shotlist, subclips, master clips, and cuts only sequences, and their media files. You can use a Delivery profile to transfer only the portion of the media that is used in a subclip, sequence, and shotlist. These tasks are explained in the following topics: • Check List for the Delivery Service • Registering the Delivery Receiver in an Avid Interplay Workgroup • Installing and Registering the Delivery Service Provider • Starting the Delivery Provider • Creating an Avid Interplay Delivery Profile • Transferring Assets through Interplay Access • Transferring Assets through an Avid Editing System • Viewing the Transfer Status • Verifying the Delivery Receiver Service is Running Using Avid Service Framework • Monitoring the Health of the Interplay Delivery Receiver Service 12 Working with the Delivery Service Check List for the Delivery Service For the delivery process, the following table provides a check list of steps for installing and configuring the Interplay Media Services system in an Avid Unity™ environment, and configuring an Avid editing system. The check list also provides references where to find more information about each step. Delivery Service Check List Task 230 Section Reference Check your configuration. See “Configuration Requirements” on page 24. Make sure the Interplay Media Services application key is connected. See the Avid Interplay Software Installation and Configuration Guide. Make sure the Interplay Media Services Engine software and the supporting software are installed and configured in the workgroup. See the Avid Interplay Software Installation and Configuration Guide and “Interplay Media Services Installation and Configuration” on page 27. • Avid Service Framework for Client • Avid Interplay Access • Avid Interplay Media Services • Avid Interplay Delivery service Make sure the Avid Interplay Delivery Receiver service is installed on a system in the receiving workgroup, usually the Media Services Engine system. See the Avid Interplay Software Installation and Configuration Guide. Make sure the Interplay Delivery Receiver system is registered with the Interplay Engine. See “Registering the Delivery Receiver in an Avid Interplay Workgroup” on page 231. Install and register the Interplay Delivery service provider. See “Installing and Registering the Delivery Service Provider” on page 232. Connect the Interplay Delivery service provider to the Media Service Engine. See “Setting Up the Connection for the Delivery Provider and Media Services Engine” on page 237. Start the Interplay Delivery service provider. See “Starting the Delivery Provider” on page 240. Verify the Interplay Delivery service is connected. See “Verifying a Service Provider is Connected” on page 69. Registering the Delivery Receiver in an Avid Interplay Workgroup Delivery Service Check List (Continued) Task Section Reference Create an Interplay Delivery profile. Transferring assets through Interplay Access. See “Transferring Assets through Interplay Access” on page 243. Transferring assets through an Avid editing system. See “Transferring Assets through an Avid Editing System” on page 244. View the status of the transfers. See “Viewing the Transfer Status” on page 245. Verify the Delivery Receiver service is running. See “Verifying the Delivery Receiver Service is Running Using Avid Service Framework” on page 247. Monitor the health of the Avid system. See “Monitoring the Health of the Interplay Delivery Receiver Service” on page 248. See “Creating an Avid Interplay Delivery Profile” on page 241. Registering the Delivery Receiver in an Avid Interplay Workgroup The Delivery workflow requires you to register the Delivery Receiver service system with the receiving Interplay workgroup. The Avid Interplay Administrator site setting, Server Hostname Settings contains the settings for registering the Delivery Receiver service system. You need to enter the hostname and port number of the system where the Delivery Receiver service is installed. 231 12 Working with the Delivery Service By default, the port number is 33321. If you change the default port number you need to update the ftpd.xml file on the Delivery Receiver service system. To change the Delivery Receiver port number in the receiving Interplay workgroup: 1. Open the following folder on the system where you installed the Avid Interplay Delivery Receiver service software. C:\Program Files\Avid\Avid Interplay Delivery Receiver\res\conf 2. Open the ftpd.xml file in Notepad. 3. Search for 33321. 4. Replace 33321 with the new port number. 5. Save the file and close Notepad. 6. Restart the services using the Avid Services dialog box in the Avid Workgroup Properties, see “Verifying the Delivery Receiver Service is Running Using Avid Service Framework” on page 247. Installing and Registering the Delivery Service Provider Before you can use the Delivery service provider, you must install the software needed by the service, then use the Media Services Engine to install and register the Delivery provider, and make sure the service is started. The Delivery service software must be installed before you set up the Delivery provider. n When the Delivery service is installed, a service zip file is available that is used to install the service into the Media Services Engine. These tasks are explained in the following topics: • Installing the Delivery Service Package • Registering the Delivery Provider • Setting Up the Connection for the Delivery Provider and Media Services Engine Installing the Delivery Service Package After you install the Media Services Engine and the Interplay Delivery service software, you can use the Media Services and Transfer Status tool to install and register the Delivery service provider into the Media Services Engine. 232 Installing and Registering the Delivery Service Provider To install the Delivery service package: 1. Make sure the Media Services Engine and the Interplay Delivery service software is installed. 2. From the Avid Interplay Media Services Engine window, click Admin Tool. 3. Click the Services tab. The Services page displays the currently configured services. 4. Click Install/Upgrade. The Install/Upgrade Service dialog box opens. 5. Click the Browse button and navigate to the folder containing the PTFService.zip file. The following is an example of the folder location when the provider is installed on the same system as the Interplay Media Services Engine. C:\Program Files\Avid\Avid Interplay Delivery\ You can use the Microsoft Windows Search tool to help you locate the folder that contains the PTFService.zip file. 233 12 Working with the Delivery Service n The PTFService.zip file is included with the installation of the Avid Interplay Delivery software. Make sure you have access to the location of the PTFService.zip file. 6. In the folder, select the PTFService.zip file. The following illustration shows the PTFService.zip file selected. 7. Click Save. The path to the file appears in the Install/Upgrade Service dialog box. 8. Click Install/Upgrade. 234 Installing and Registering the Delivery Service Provider The Avid Interplay Delivery Service appears on the Services page. Registering the Delivery Provider After you install the Delivery service provider, you need to register the Delivery provider with the Delivery service. The Provider page on the Media Services and Transfer Status tool is used to register the Delivery provider for the Delivery service. The provider receives information about jobs and passes the information to other applications where appropriate. The provider also supplies the Media Services Engine with information about the provider, job status, and other information depending on the service. To register the Delivery provider with the Delivery service: 1. Open and log in to the Media Services and Transfer Status tool on the Media Services system that will run the provider. 2. Click the Providers tab. The Providers page displays all of the currently registered providers. 235 12 Working with the Delivery Service 3. Click the Register button. The Register Provider dialog box opens. 4. Do the following: a. Service menu — Select Avid Interplay Delivery Service b. Provider Name — Type the name that you want to use to identify this particular provider. You can have several providers on your workgroup for the same service, so you should use a meaningful name. c. (Option) Application Name — For Delivery providers leave this text box blank, because the system automatically fills in that value. The following illustration shows the Register Provider dialog box with the values filled in for a Delivery service. 5. Click Register. 236 Installing and Registering the Delivery Service Provider The Delivery provider appears in the Providers page. Notice that the service is not running and is not connected to the Media Services Engine, as indicated by the Stop icon in the Status column. You must still connect the Delivery provider to the Media Services Engine software. See “Setting Up the Connection for the Delivery Provider and Media Services Engine” on page 237. Setting Up the Connection for the Delivery Provider and Media Services Engine After you install the Delivery service and register the Delivery provider, you need to connect the Delivery provider to the Media Services Engine software. To set up the connect between the Delivery provider to the Media Services Engine: 1. Click Start and select Programs > Avid > Avid Interplay Delivery. The Delivery Service dialog box opens. 237 12 Working with the Delivery Service 2. Click Settings. The Provider Settings dialog box opens. 3. Do the following: a. Provider Name — Type the name of the provider you specified in “Registering the Delivery Provider” on page 235. In this example, the name is Delivery_01. b. Media Services Engine Host Name — Type the name of the system running the Media Services Engine application. c. Automatically Connect — Select either Yes or No (default) to automatically connect to the Media Services Engine when the application starts. The following illustration shows the Provider Settings dialog box with the values filled in for the Delivery provider. 238 Installing and Registering the Delivery Service Provider 4. Click OK. 5. Click Connect in the Service window. The Delivery Service dialog box now shows that the service is connected and shows the provider you selected to connect to. The Provider page in the Media Services and Transfer Status tool now shows that the service is connected, indicated by a check mark in the Status column. 239 12 Working with the Delivery Service Starting the Delivery Provider The following procedure describes how to connect the Delivery provider service with the Media Services Engine. To start the Delivery service provider: 1. Click Start and select Programs > Avid > Avid Interplay Delivery. Depending on the service settings, one of the following happens: n - Automatically Connect—Yes, the service dialog box opens for the service you selected and is connected to the service. - Automatically Connect—No, the service dialog box opens for the service you selected and displays Idle. Click the Connect button to connect to the service. The service provider dialog box displays the start date and start time of the providers based on the Microsoft® Windows® time. After the connection is made, the Status line in the service dialog box reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a Disconnect button. The following example shows the Delivery Service dialog box as connected. 240 Creating an Avid Interplay Delivery Profile n If the provider cannot connect to the Media Services Engine, the Status line reads “Connection Error.” Ensure the Media Services Engine is running, the service is installed, the provider is properly registered, and then click Connect again. Related Topics Verifying a Service Provider is Connected Creating an Avid Interplay Delivery Profile You must create a profile to perform a transfer operation that uses the Delivery service. You select a profile after you select a master clip, subclip, or sequence in Avid Interplay Access or in an Avid editing application. To create a Delivery profile: 1. Open and log in to the Media Services and Transfer Status tool as described in “Viewing the Transfer Status” on page 245. 2. Click the Profiles tab. 3. Select Service > Avid Interplay Delivery Service. 4. Click Add in the Profiles area. The Add Profile dialog box opens. 5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the name that users see when they right-click an asset and select Delivery Service. For example, - If you want to create a profile to transfer all media for IMX 30 clips, name the profile “Full IMX 30.” - If you want to create a profile to transfer partial media for IMX 30 clips, name the profile “Partial IMX 30.” 6. Click OK. The name appears in the Profiles list and an empty template appears in the Parameters area. 241 12 Working with the Delivery Service 7. In the Parameters area, specify the following: 242 - Destination Path: Type the name of the Interplay database folder in the target workgroup that will hold the transferred files, for example, AvidWG/Catalogs/A51/Partial2. - Destination Server: Type the server name of the Interplay Engine in the target workgroup. - Destination Workspace: Type the name of the Avid Unity workspace on the target workgroup that will hold the transferred files. - (Option) Include Audio: Click the check box if you want to include audio files as part of the transfer. - (Option) Priority: Select a value to assign job priorities to different profiles. Priority numbers range from 1 (highest priority) through 100 (lowest priority). The default priority number assigned to each job is 50. Transferring Assets through Interplay Access - (Option) Send Partial: Select this check box to send a partial transfer. For subclips, the provider transfers only the portion of the clip that makes up the subclip. For sequences, the provider transfers just the portion of the clips that are contained in the sequence. The setting applies only to subclips and sequences. It does not affect clips. - (Option) Send Partial - Handle Size: Type the number of additional frames you want to include on both ends of a subclip or a cut within a sequence. If the handle length exceeds either end of the master clip, then the handle is truncated to the end of the master clip. - TargetVideoQuality: Select a resolution for the transfer. You can select All, Highest, Lowest, or a specific resolution. If you select All, media for all associated resolutions must be online. By default, if any media is offline the job will fail. You can override the default failure reporting setting using the Avid Service Configuration tool. See “Configuring the Reporting of Service Job Status” on page 40. - Temporary Workspace On Sender: Type the name of the Avid Unity workspace on the source workgroup that will hold the temporary media files that are created during the transfer process. The Delivery provider deletes the temporary files after the transfer is complete. 8. Click Save in the Profiles area. The Save Profile dialog box opens. 9. Click Yes to save your changes. You can define several transfer operations under one main profile name. For example, you can add subjobs to transfer several resolutions using one profile. The system processes each subjob in turn. To add subjobs: t Click Add in the Sub Jobs area. Transferring Assets through Interplay Access You can transfer assets from one workgroup to another by using the Delivery service through Interplay Access. The supported assets that you can transfer are shotlist, subclips, and master clips. To transfer one or more assets through Avid Interplay Access: 1. Click Start and select All Programs > Avid > Avid Interplay Access. 2. Select the asset or assets that you want to transfer. 3. Right-click the selected assets and select Delivery. 243 12 Working with the Delivery Service The Delivery dialog box opens. 4. Select a profile from the menu and click OK. The system performs the transfer operation. 5. (Option) To view the progress of the transfer job, select Tools > Interplay Media Services Status. Transferring Assets through an Avid Editing System You can transfer assets from one workgroup to another by using the Delivery service through an Avid editing system. The supported assets that you can transfer are cut only sequences, subclips, and master clips. To transfer one or more assets through an Avid editing system: 1. In a bin, select a clip, subclip, or sequence. 2. Right-click the selected items and select Media Services > Avid Interplay Delivery Service > profile_name. The system performs the transfer operation. 3. (Option) If Interplay Access is installed on the editing system, you can track the status of the job by opening Interplay Access and selecting Interplay Media Services Status. After the Interplay Media Services window opens, click the Jobs tab. See “Using the Media Services and Transfer Status Tool” on page 35. 244 Viewing the Transfer Status Viewing the Transfer Status You can view the status of a transfer job in the Media Services and Transfer Status tool. You can access it through Avid Interplay Media Services, Interplay Access, or the Interplay Administrator. For complete information, see “Using the Media Services and Transfer Status Tool” on page 35. n You can also monitor job status from any system on the network, by using the standalone Media Services and Transfer Status tool. For information, see “Understanding the Standalone Media Services and Transfer Status Tool” on page 22. To view the transfer status in the Media Services and Transfer Status tool: 1. Do one of the following: t From the Avid Interplay Media Services window, click Admin Tool. The Media Services and Transfer Status tool login window opens. t From the Avid Interplay Access application, select Interplay Media Services Status. t From the Avid Interplay Administrator, in the Site Settings area, click the Interplay Media Services icon. When you open the Media Services and Transfer Status tool from the Avid Interplay Administrator, the name is “Interplay Media Services.” The Media Services and Transfer Status tool opens with Jobs page displayed. 2. Type your username and password. 3. In the Media Services Host text box, type the host name of the system on which the Interplay Media Services Engine resides. You can find the host name in the Name field of the Avid Interplay Media Services window. Previously typed host names are available from the Media Services Host menu. 4. Click the Login button. If the username and password are accepted, the Jobs page opens. 245 12 Working with the Delivery Service The illustration shows a transfer job in progress. The Jobs page displays the status and other information about jobs submitted to the Media Services Engine. The dialog box also lets you cancel or retry jobs, depending on your level of privilege. 5. (Option) Click the Providers tab. The Providers tab displays information about systems that are running Media Services provider software. It also lets you register and delete providers, depending on your level of privilege. The following illustration shows an Avid Interplay Delivery provider that is registered on the system. 6. (Option) Click the Services tab. 246 Verifying the Delivery Receiver Service is Running Using Avid Service Framework The Services tab displays a list of services and service information. It also lets you install and delete services. The following illustration shows an Avid Interplay Delivery service that is registered on the system. Verifying the Delivery Receiver Service is Running Using Avid Service Framework You can use the Avid Service Framework services to check whether the Delivery Receiver service is running and the health of the service. To verify that the Delivery Receiver service is running: 1. Click Start and select Programs > Avid > Avid Service Framework > Avid Workgroup Properties. The Avid Workgroup Properties dialog box opens. The Status area indicates whether all the Avid Service Framework services are running. 2. Click Advanced. 247 12 Working with the Delivery Service The Avid Services dialog box opens. 3. If necessary, select Avid Interplay Delivery Receiver Service and click Start. Monitoring the Health of the Interplay Delivery Receiver Service The Avid Health Monitor is an application that lets you view the health of your Avid system at a glance. Health Monitor displays a variety of information provided by each of the registered Avid components on your network and notifies you with a warning or critical indication if a component goes beyond its normal operating range. Different Avid services can supply custom health information tailored to their specific functions. For information about the Avid Health Monitor, see the Avid Services Framework User’s Guide. To monitor the Delivery Receiver service: 1. Click the Start button and select All Programs > Avid > Avid Service Framework > Avid Health Monitor. 248 Monitoring the Health of the Interplay Delivery Receiver Service The Select Workgroup dialog box opens. 2. Select a workgroup. 3. (Option) Select “Always select and use this workgroup.” From now on, the Select Workgroup dialog box no longer opens when the application starts. 4. Click Select. The Avid Health Monitor window opens. 5. In the Directory pane, click Avid IDReceiver Service. The Health View pane displays the system and health information for the selected Avid IDReceiver Service. 249 12 Working with the Delivery Service 250 13 Working with the ProEncode Service This chapter explains how to setup and use the Avid Interplay ProEncode provider and how to use encoding applications to automate media encoding and transcoding of streaming, broadcast, and production formats. See the following topics: • ProEncode Overview • Check List for Using ProEncode • Setting Up ProEncode Client and Providers • Configuring the ProEncode Provider • Creating an Interplay ProEncode Provider Profile • Setting Up a ProEncode Client • Encoding a Clip or a Sequence • Monitoring the Encoding • ProEncode Provider Post-to-Web Before you can use the ProEncode provider, you need to check that the ProEncode service is installed and running. For a list of the steps to prepare for encoding, see “Check List for Using ProEncode” on page 252. ProEncode Overview Today’s production houses face an increasing demand for translating media into formats suitable for distribution via the Web, DVD, and CD-ROM — often at the same time. ProEncode software automates this computing-intensive process and lets you move the encoding operation to dedicated workstations. These workstations, connected in a network and working simultaneously, serve as your “encoding farm.” Distributing the encoding frees the editing workstations to perform other tasks. You can use Interplay Media Services and Interplay ProEncode to send a sequence from your video editing system to multiple encoding workstations, which then simultaneously create a QuickTime movie, an MPEG-2 movie, and any other formats available from the encoding application. While these workstations are encoding, you can work on your next video editing sequence. 13 Working with the ProEncode Service The Avid Interplay ProEncode provider accepts the job from the Media Services Engine and passes the information about the sequence to the encoding software. The provider monitors the progress of the encoding operation and reports the progress to the Media Services Engine. When the job is complete, the Interplay ProEncode provider copies the new files to the proper location and notifies the Media Services Engine that the job is complete. You can monitor the job using the Media Services and Transfer Status tool. For example, an Avid Interplay ProEncode provider runs on a system containing encoding software such as Anystream™Agility™ Workgroup™. ProEncode uses the encoding software to transform media into different formats that are suitable for delivery on the Web, DVD, or CD-ROM. In a typical scenario, an Avid editor would send a sequence to the Media Services Engine using the File > Send to > Encoding > Avid Interplay ProEncode command. This tells the Media Services Engine that the editor wants to send the selected sequence to ProEncode for processing. Related Topics Check List for Using ProEncode Check List for Using ProEncode For the encoding process, the following table provides a check list of steps for installing and configuring the Interplay Media Services system in an Avid Unity environment. The check list also provides references where to find more information about each step. For additional information about installing encoding software, see “Installing Encoding Applications” on page 279. ProEncode Check List Task Section Reference Check your configuration. See “Configuration Requirements” on page 24 and the Avid Interplay Best Practices. Make sure the Interplay Media Services application key is connected to the Media Services server. See the Avid Interplay Software Installation and Configuration Guide. Install the Avid Service Framework for Client See the Avid Interplay Software Installation and software. Configuration Guide. Install the Avid Interplay Access software. 252 See the Avid Interplay Software Installation and Configuration Guide. Check List for Using ProEncode ProEncode Check List (Continued) Task Section Reference Install the encoding software. See “Installing Encoding Applications” on page 279. Install the Interplay Media Services Engine software. See “Interplay Media Services Installation and Configuration” on page 27. Install the ProEncode provider software. See “Interplay Media Services Installation and Configuration” on page 27. Make sure an Interplay Media Services administrator account is setup on Avid Unity. See the Avid Interplay Software Installation and Configuration Guide. Mount workspaces. See Avid Interplay Best Practices. Register the Interplay Media Services Engine in a workgroup. See “Registering the Media Services Engine in an Avid Interplay Workgroup” on page 28. Set e-mail notification for the Media Services See “Configuring the Media Services Engine” on page Engine and let the Avid Interplay 31. Administrator authenticate users during login. Install the ProEncode service. See “Installing a Media Services Service Package” on page 60. Register the ProEncode provider. See “Registering the Provider” on page 63. Connect the Provider to the Service. See “Connecting a Provider to the Service Software” on page 65. Start the ProEncode Service software. See “Starting the Media Services Service Provider” on page 68. Verify the ProEncode service is connected. See “Verifying a Service Provider is Connected” on page 69. Create a profile. See “Creating an Interplay ProEncode Provider Profile” on page 256. Install Avid Interplay ProEncode Client. See “Setting Up a ProEncode Client” on page 258. Perform an encode. See “Working with the ProEncode Service” on page 251. 253 13 Working with the ProEncode Service Setting Up ProEncode Client and Providers You need to install and configure ProEncode as follows: n • Install the ProEncode provider software on the encoding system. You must install the encoding software before you install the ProEncode provider. See “Installing Encoding Applications” on page 279. • Install the ProEncode service and register the ProEncode provider. See “Installing Services and Registering Providers” on page 59. You must install the service from the Interplay Media Services server, and not from a remote system. This allows the appropriate files that are needed for communication through port 8080 and http to be placed on the Interplay Media Services server. • Configure the ProEncode provider. See “Configuring the ProEncode Provider” on page 254. • Set up the ProEncode client on the Avid editing system as described in “Setting Up a ProEncode Client” on page 258. Configuring the ProEncode Provider After you register the ProEncode provider software, you must configure the ProEncode provider. ProEncode requires the following: • The ProEncode provider must be installed on each system that runs the encoding software. • The ProEncode Client must be installed on each system that sends jobs to the ProEncode provider. To configure the ProEncode provider: 1. Ensure the Interplay Media Services Engine is running as described in “Starting the Interplay Media Services Engine” on page 25. 2. Click the Start button, and select Programs > Avid > Avid Interplay ProEncode Provider. If this is the first time the ProEncode provider has been opened, the Welcome to the ProEncode Provider message appears. 3. Click OK. 254 Configuring the ProEncode Provider The Provider Settings dialog box opens. 4. Specify the settings for the provider. See “ProEncode Provider Settings” on page 256. 5. Click OK to apply the settings and close the Provider Settings dialog box. 6. In the ProEncode Provider window, click Connect to connect the provider to the Media Services. If you selected Yes for Automatically Connect in the Provider Settings dialog box, the provider connects automatically to the Media Services. 7. Leave the ProEncode Provider window open. After the connection is made, the Status line in the ProEncode Provider window reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a Disconnect button. n If the provider cannot connect to the Media Services, the Status line reads “Connection Error.” Ensure the Media Services Engine is running, the service is installed, the provider is properly registered, and then click Connect again. To set up other encoders, see “Registering the Provider” on page 63. 255 13 Working with the ProEncode Service ProEncode Provider Settings The following table describes the options in the Provider Settings dialog box. Setting Description Provider Name Type the provider name that you supplied when you registered the provider. If you need to change the provider name, you can type the new name here, but you also need to change it and reregister the provider. For more information, see “Registering the Provider” on page 63. Media Services Engine Type the name of the Media Services computer as shown in the Avid Hostname Interplay Media Services window. Automatically Connect Select Yes to connect to the Interplay Media Services whenever the provider software is started. If you select No, you need to connect the provider before you can use ProEncode. Settings Directory Type the correct encoding application settings folder. This location is different for every encoding application. For Anystream Agility Workgroup:\Program Files\Anystream\Agility Workgroup\Profiles\job For Telestream FlipFactory™: :1099 You can also use the following because the FlipFactory application is installed on the same system as the ProEncode provider: localhost:1099 Account Name By default this is “proencode.” Do not change this value. This notifies the encoding application that it is a system enabled for ProEncode. Creating an Interplay ProEncode Provider Profile You can create a profile to use when performing a ProEncode operation. The ProEncode profile is available from the Transcode menu when you right-click an Avid asset. n 256 Currently, there are no profile settings available for ProEncode operations. The settings displayed in the Parameters area are not used. However, you must create a ProEncode profile to use when accessing the ProEncode from a client. Creating an Interplay ProEncode Provider Profile To create a ProEncode profile: 1. Open and log in to the Media Services and Transfer Status tool: n t From the Avid Interplay Media Services window, click Admin Tool. t From the Avid Interplay Administrator, in the Site Settings area, click the Interplay Media Services icon. When you open the Media Services and Transfer Status tool from the Avid Interplay Administrator, the name is “Interplay Media Services.” 2. Click the Profiles tab. 3. In the Service menu, select Avid Interplay ProEncode Service. 4. Click Add in the Profiles area. The Add Profile dialog box opens. 5. Type a name for the profile and click OK. The name appears in the Profiles list and an empty template appears in the Parameters area. 6. Click Save in the Parameters area. 257 13 Working with the ProEncode Service Setting Up a ProEncode Client You typically set up a ProEncode client on an Avid editing system. However, you can set up a standalone client as well. For information, see “Setting up a Standalone ProEncode Client” on page 260. Setting up a ProEncode Client on an Avid editing system requires the following procedures: • Installing the ProEncode Client Software • Configuring a ProEncode Client on an Avid Editing Application Related Topics Installing the ProEncode Client Software Installing the ProEncode Client Software If you need information on setting up Domain names (DNS names) on your system, see “Additional Installation and Configuration Information” on page 309. To install the ProEncode client software: 1. On the Avid editing system, insert the Avid Interplay Installation DVD into the DVD drive. The Main Menu window opens. 2. Click Clients and then click Avid Editor Support. The Avid Editor Support window opens. 3. Click Avid Interplay ProEncode Client. 4. Follow the instructions in the installation program. 5. When the installation is complete, click Exit. Related Topics Configuring a ProEncode Client on an Avid Editing Application Configuring a ProEncode Client on an Avid Editing Application The ProEncode Client installation program enables access to a ProEncode Client applet that is hosted by the Media Services Engine. An applet is a Java™ application that only runs in a browser window. The ProEncode Client applet uses the settings from the Media Services Settings dialog box in your Avid editing application Settings list. The applet can run independently from the Avid editing system. 258 Setting Up a ProEncode Client ProEncode Client software includes optional settings that you can specify according to your work needs. If necessary, you can override these optional settings in the Add Jobs dialog box (see “Sending a Clip or Sequence to ProEncode from an Avid Editing Application” on page 261). To configure a ProEncode Client on an Avid editing system: 1. In the Avid editing application, select Media Services from the Settings list. n If you are working with an older project, select DMS to open the Media Services Settings dialog box. The Media Services Settings dialog box opens. 2. Select the options as follows: t Select the “Media Services are available” option to make sure you are connected to the Media Services Engine. You can deselect this option to disconnect without losing your setting information. t Type the name of the system running the Interplay Media Services Engine in the Broker text box. The system name appears in the Avid Interplay Media Services window. t Type your user name and password. This user name can be one set up explicitly in Media Services Engine by the Media Services administrator. It can also be any valid Avid Interplay user name. For example, you can use the same user name and password that you use to connect to the Interplay Window. You must be a registered Media Services user to submit jobs. 259 13 Working with the ProEncode Service t Navigate to a Shared Storage location where you intend to save the QuickTime reference movie files that are created during a Send to ProEncode. You can click the Browse button to locate the directory. In an Avid Unity environment, this folder needs to be in a workspace that the encoders can access. This is also the default location for the encoded output file from the encoding application, if you do not define a different destination path from within the ProEncode Client. n n You might find it convenient to create a separate folder for each ProEncode client. Separate folders will make it easy for each Avid editor to locate their processed movies. You might want to create a dedicated workspace on your Avid Unity shared storage system for these QuickTime Reference movies. This makes it easier to delete the files when necessary. t Type your e-mail address if your Media Services Engine is set up for e-mail notification. See “Configuring the Media Services Engine” on page 31. 3. Click OK. Setting up a Standalone ProEncode Client You usually configure a ProEncode client to be used from within an Avid editing application. However, you can configure a standalone client as well. In this scenario, you would export QuickTime Reference movies from your Avid editing application and then use the standalone client to process them at a later time. To set up a standalone client, install the software on the client system and use the procedure described in “Adding a File to ProEncode” on page 266. Encoding a Clip or a Sequence There are two methods for encoding a clip or sequence: 260 • Select the clip or sequence within an Avid editing application, and send it to ProEncode. See “Sending a Clip or Sequence to ProEncode from an Avid Editing Application” on page 261. • Export a QuickTime Reference movie or any other file that the encoding application can process, and add it to ProEncode. See “Adding a File to ProEncode” on page 266. Encoding a Clip or a Sequence Sharing Folders in an Avid Unity Environment When you are working in an Avid Unity environment, the media for the clip or sequence that you are encoding needs to be on a mounted workspace. This workspace needs to be shared by the client and the encoder. Media that is on a local drive cannot be used. Sending a Clip or Sequence to ProEncode from an Avid Editing Application To send a clip or sequence to ProEncode: 1. Check the following: n t Make sure the Media Services Engine is running. See “Starting the Interplay Media Services Engine” on page 25. t Make sure the ProEncode provider software is running on the encoders system that you want to use. See “Verifying a Service Provider is Connected” on page 69. You can submit jobs to the Media Services Engine even if no encoders are available. The Media Services Engine assigns the jobs when one or more encoders become available. However, you cannot select a specific provider. 2. In your Avid editing application, select the clip or sequence in one of the following ways: n t Click the clip or sequence in a bin. t Click in the Timeline. t Click the monitor that displays the clip or sequence you want to export. ProEncode export does not recognize IN and OUT points in the sequence. 3. Select File > Media Services > ProEncode. The Add Jobs dialog box opens. 261 13 Working with the ProEncode Service Profiles list n When you send a job from an Avid editing application through Media Services, the Source field is not available because the Media Services Engine takes the clip or sequence name and the path from the source area you specify in the Media Services Settings dialog box and from the Export dialog box. (The Export dialog box appears at the end of this procedure.) The Destination text box contains the shared storage location that you specified in the Media Services Settings dialog box. This identifies the folder that will hold the encoded movie. n 262 You might find it useful to create a separate folder for each ProEncode client to make it easier to keep track of the movies each editor creates. Encoding a Clip or a Sequence 4. Select the following parameters for the job: a. Select a setting from the Settings list. This list includes all encoding application settings that have been registered with the Engine, organized by folder. Double-click the Folder icon to view the individual settings within the folder. Each setting is preceded by a colored Signal icon as described in the following table. Color Meaning Green A provider that can use this setting is online. Amber At least one provider can use this setting, but it is not online. You can submit a job, which will be processed when a provider that can use the setting becomes available. Red No registered provider can use this setting. This situation might occur if you create a custom setting on a provider and then delete the provider. You can use the Media Services and Transfer Status tool to delete the setting. Click Browse if you want to find and select a setting that is not currently registered with the Media Services Engine. For example, if you created a custom setting by using Anystream Agility Workgroup on the client, you can send that setting file along with the job to a particular encoder. n For a description of the settings that are available with your system, see the Anystream Agility Workgroup or Telestream FlipFactory documentation. b. Click the Priority menu, and select a priority for this job. If there are multiple jobs, the priority determines which jobs are processed first. c. (Option) Click the Provider menu, and select a specific ProEncode provider for this job. Selecting a provider might be necessary if you are sending a custom setting with the job. You can also use this setting to override whatever assignment the Media Services Engine would have made. 5. After you have selected the parameters, click Add To Batch. The job is added to the current batch. You can now add another job to the batch. In most cases, you would use the same QuickTime reference movie with different profile parameters. 263 13 Working with the ProEncode Service 6. After you have added all jobs to your batch, click Close. The Add Jobs dialog box closes, and the jobs are shown in the ProEncode Client window, along with information about each job. n When you send a job from an Avid editing application through Media Services, the Batch name is not available and the Notification button is grayed out. The Media Services Engine uses any notification information that you entered in the Media Services setting dialog box. 7. (Option) If you want to delete or change a job, do the following: a. Select the job. b. Click Remove Job. c. You can then add the job again, using new parameters. d. Click OK. 8. Click Submit. The Export of file for Media Services Job window dialog box opens. 264 Encoding a Clip or a Sequence This dialog box is provided solely to give you the opportunity to change the file name before you submit the job. The Option button works but the options are disabled at this point. c Do not change the pathname in the Export dialog box. Use this dialog box only to change the file name. 9. (Option) Change the name of the file if necessary. 10. Click Save. The Avid editing system processes the sequence by rendering any unrendered effects, creating files for audio media, and creating a QuickTime reference movie that points to video and audio media. The Client sends information about all jobs in the batch to the Media Services Engine, which in turn assigns each job to a provider. The provider starts the encoding application, which processes the job. The provider then sends information about the job to the Media Services Engine. If you have chosen to receive a notification in the Media Services Settings dialog box, the Media Services Engine sends a message to the Client. Related Topics Adding a File to ProEncode 265 13 Working with the ProEncode Service Adding a File to ProEncode You can use ProEncode to manage the encoding of any video or audio format that the encoding application can process, such as QuickTime, AVI, or AIFF-C. To create a QuickTime Reference movie: 1. In your Avid editing session, select the clip or sequence in one of the following ways: t Click the clip or sequence in a bin. t Click in the Timeline. t Click the monitor that displays the clip or sequence you want to export. 2. Select File > Export. 3. Export your sequence as a QuickTime Reference movie. For information on creating a QuickTime movie, see the Help in your Avid editing application. You can press F1 in the Export As dialog box to open the appropriate Help topic. To add a QuickTime Reference movie to ProEncode: 1. Make sure the QuickTime Reference movie and the associated media files are in a folder that can be accessed by an encoder. For more information, see “Sharing Folders in an Avid Unity Environment” on page 261. 2. You use the Media Services Engine to process the encoding request. Enter the following text in your browser window, using the Media Services Engine name that you are connected to: http:// :8080/ProEncodeApplet.html n The URL is case sensitive. For example, if the Media Services Engine’s name is bpdms, use the following URL: http://bpdms:8080/ProEncodeApplet.html The Add Jobs dialog box opens. n After you successfully connect to the ProEncode applet, you can create a shortcut by dragging the Address icon in the browser window to your desktop. 3. Type the path of the source file in the Source text box, or click Browse and navigate to the file. 4. Type the path of the Destination folder in the Destination text box, or click Browse and navigate to the file. 5. Enter the remainder of the options for the Add Jobs dialog box as described in “Sending a Clip or Sequence to ProEncode from an Avid Editing Application” on page 261. 266 Encoding a Clip or a Sequence 6. After you select the parameters, click Add to Batch. You can now add another job to the batch. In most cases you would use the same QuickTime Reference movie with different profile settings. 7. After you add all the jobs to your batch, click Close. The Add Jobs dialog box closes, and the jobs are shown in the ProEncode Client window. All the options for the ProEncode Client window are described in “Sending a Clip or Sequence to ProEncode from an Avid Editing Application” on page 261, with the exception of the following options: a. Type a name in the Batch Name text box. A batch name identifies the group of jobs for notification. The batch name appears in any notification message sent by the Media Services Engine. Jobs are not identified by batch in the Media Services and Transfer Status tool. You can set a default batch name in the Client Settings dialog box (see “Configuring a ProEncode Client on an Avid Editing Application” on page 258). If you don’t name the batch, the Media Services and Transfer Status tool monitors the batch by using an internally generated job ID. b. (Option) If you want to be notified about the failure or completion of the jobs in this batch, click Notification. The Notification Settings dialog box opens. Select the notification options you want. If you do not want to receive notification, do not select either option. 8. Click OK. 9. Click Submit. The ProEncode Client window closes and the Connect to Media Services Engine dialog box opens. 10. Type your Media Services Engine user name and password, and click OK. The Client sends information about all jobs in the batch to the Media Services Engine, which in turn assigns each job to a provider. The provider starts the encoding application, which processes the job. The provider then sends information about the job to the Media Services Engine. If you chose to receive a notification, the Media Services Engine sends a message to the Client. 267 13 Working with the ProEncode Service Monitoring the Encoding After you submit the batch to be encoded, you can monitor the jobs by using the following: n • Media Services and Transfer Status tool: The Media Services and Transfer Status tool gives you the most information for monitoring and managing jobs. For complete information, see “Using the Media Services and Transfer Status Tool” on page 35. • Avid Interplay Media Services and ProEncode provider windows: Each window includes a Status line and a History window. The History window includes information that you can use for troubleshooting. • Avid Interplay Access application: If you have the Interplay Access installed on your system you can run the application and select Tools > Avid Interplay Media Services Status to view the job progress. For troubleshooting information, see “Troubleshooting” on page 303. ProEncode Provider Post-to-Web This section explains the requirements and configuration for using the ProEncode Provider Post-to-Web feature. A check list is provided to help with the configuration and setup. The following components are needed: • Interplay Media Services Engine • Interplay ProEncode Provider • Interplay ProEncode Client • Telestream FlipFactory • Avid NewsCutter® • NewsPoller • Avid Active™ ContentManager • Avid Unity ISIS® Check List for ProEncode Provider Post-to-Web The following table provides a check list of steps used to configure and perform ProEncode Provider Post-to-Web. 268 ProEncode Provider Post-to-Web Check List for ProEncode Post-to-Web Task Document Reference All systems — Install Avid Unity ISIS Client Manager and activate the required workspace for reading and writing. See the Avid Unity ISIS Client Manager User’s Guide. Set up Unity ISIS workspace folders: See the Avid NewsCutter products documentation. • Create a workspace folder for holding NewsCutter exports. • Create a workspace folder for holding Post-to-Web files. n Make sure these folders are outside the range of Media Indexer configured storage. For example, Avid Media Indexer has storage configured for \\ISIS\workspace1\Avid Mediafiles. The new folders cannot be children of the Avid Mediafiles folder. Install and set up Interplay Media Services Engine. See “Interplay Media Services Installation and Configuration” on page 27. Install the Interplay ProEncode provider software on the Media Services server. See “Interplay Media Services Installation and Configuration” on page 27. Install ProEncode Provider using the Avid Interplay Media Services and Transfer Status tool. See “Installing a Media Services Service Package” on page 60. n You must access the Avid Interplay Media Services and Transfer Status tool from the Interplay Media Services server, and not from a remote system. Configure the ProEncode provider. Set the Setting Directory setting as follows: See “Configuring the ProEncode Provider” on page 254. localhost:1099 Install and set up the Telestream FlipFactory application. See “Installing Telestream FlipFactory” on page 283. Create a FlipFactory user account for ProEncode. See “Creating a FlipFactory Administrator Account for ProEncode” on page 272. 269 13 Working with the ProEncode Service Check List for ProEncode Post-to-Web (Continued) Task Document Reference Log in to FlipFactory using the ProEncode account and create a See “Creating a Factory for the new Factory. ProEncode Account” on page 273. For Post-to-Web to recognize a Factory, the Factory name must include double-underscores surrounding the proposed extension. For example, WindowsMediaFactory__WMV__. Install and set up the FTP server. • Create a local folder to hold the FTP notifications from the Interplay Media Services. For example, C:\Notifications. • Create an FTP user using the following example: Name: imsname Password: imspass Home directory: C:\Notifications Read-Write-Delete access to C:\Notifications Install and configure Avid NewsPoller. When configuring the poller.properties file, use these values: 270 • Poll.directory=c:\\Notifications • Poll.interval=60 • StoryDirectory.deleteOnCleanup=FALSE • FTP.location= • FTP.port=21 • FTP.username=amcuser • FTP.password=amcpass • FTP.destinationDirectory=/ACMUser/newspoller Before using Avid NewsPoller: • Make sure Java is installed. • Create a JAVA_HOME environment variable. See the Avid NewsPoller Installation and Operations Manual and “Preparing Java for Avid NewsPoller” on page 278. See “Preparing Java for Avid NewsPoller” on page 278. ProEncode Provider Post-to-Web Check List for ProEncode Post-to-Web (Continued) Task Document Reference Set up the Avid Active ContentManager server. Create a folder to accept Post-to-Web media from NewsPoller, for example C:\ACMUser\newspoller. See the Avid Active ContentManager Operations Manual. Create an FTP user: - Name = acmuser - Password = acmpass - Read-Write-Delete access to C:\ACMUser\newspoller. Set Active ContentManager to monitor C:\ACMUser\newspoller. Install the ProEncode client software on the Avid NewsCutter. See “Setting Up a ProEncode Client” on page 258. Set up Avid NewsCutter. See the Avid NewsCutter Products ReadMe. Set up Avid NewsCutter Settings for Media Services: • Select “Media Services are available” • Username: • Password: • Shared Storage: Z:\Media • Select “Notify me of job completion by email” • Email address: ftp://imsname:imspass@imsserver/ Start order of systems: 1. FTP server 2. Interplay Media Services 3. NewsPoller 4. Avid Active ContentManager 5. FlipFactory Engine 6. Interplay ProEncode Provider - connect 7. NewsCutter Using Post-to-Web: Web Server Server Path = Z:\Post 271 13 Working with the ProEncode Service Configuring Telestream FlipFactory To use Interplay ProEncode with Telestream FlipFactory, you need to create a FlipFactory administrator account for ProEncode and create a Factory for this ProEncode account. n To configure Telestream FlipFactory and ProEncode, use these procedures with any Telestream FlipFactory documentation. To install Interplay ProEncode and Telestream, see “Interplay Media Services Installation and Configuration” on page 27 and “Telestream FlipFactory” on page 282. These procedures are based on an installation where the ProEncode provider and the Telestream FlipFactory Encoder are installed on the same system. Creating a FlipFactory Administrator Account for ProEncode After you install the ProEncode and FlipFactory software, you need to create an administrator account for ProEncode. To create a FlipFactory administrator account for ProEncode: 1. Start the Telestream FlipFactory application. The FlipFactory application window opens. 2. Click Administer Accounts. Click Administer Accounts. 272 ProEncode Provider Post-to-Web 3. In the Administer Accounts window, click the Create button and create the ProEncode account using the following values: - Login Name: Proencode - Personal Name: proencode Create button ProEncode account 4. Save the ProEncode account and close the Administer Accounts window. Creating a Factory for the ProEncode Account After you create the ProEncode account, you need to create a Factory for it. 273 13 Working with the ProEncode Service To create a Factory for the ProEncode account: 1. Log in to FlipFactory using the ProEncode account you created. Select ProEncode account. 2. Click Manage Factories. 274 ProEncode Provider Post-to-Web Click Manage Factories. 3. In the Manage Factories window, right-click the Factories folder and select New Factory. 275 13 Working with the ProEncode Service 4. Create a Factory for the ProEncode and select options. For Post-to-Web to recognize a Factory, the Factory name must include double-underscores surrounding the proposed extension. For example: - WindowsMediaFactory__WMV__ - RealMediaFactory__RM__ 5. In the Product options area, if you are setting up multiple bit rates of the same format, do the following: n t Use multiple products; do not use a single Product that produces multiple bit rates. t End each product Nickname in _bitrate. For example: 100kbps Encoding = _100 256kbps Encoding = _256 Adding a bit rate to the end of the nickname distinguishes the media files of the same format. You can choose something other than bit rate, such as frame rate, to distinguish media files of the same format. Whatever follows the underscore of the file nickname is used to ensure uniqueness of final file names. For example, if frame rate is used as the distinguishing factor, type _framerate at the end of the file nickname. 6. Save the new Factory. 276 ProEncode Provider Post-to-Web Created ProEncode Factory Factory for Windows Media files bit rates Created ProEncode Factory 277 13 Working with the ProEncode Service Save button Created ProEncode Factory You can now start ProEncode and connect to both the Encoder and the Interplay Media Services Engine. For information on ProEncode provider configuration settings, see “Configuring the ProEncode Provider” on page 254. Preparing Java for Avid NewsPoller Before using Avid NewsPoller, you need to do the following: • Make sure Java is installed • Create a JAVA_HOME environment variable To create a JAVA_HOME environment variable: 1. Right-click My Computer. 2. Select Properties. 3. On the Advanced tab, click Environment Variables. 4. Below the System variables area, click New System variables. The New System Variable dialog box opens. 5. Select the following options: - Variable name = JAVA_HOME - Variable value = For example, C:\Program Files\Java\jre1.5.0_06. 278 A Installing Encoding Applications Anystream Agility and Telestream FlipFactory software are examples of encoding applications. They allow you to automate media encoding and transcoding of streaming, broadcast, and production formats. You must install the ProEncode provider software on the same system as the encoding software. You can also install the Interplay Media Services Engine on the same system as the provider system, depending on the individual provider and the workload of the particular computer. n You must install the encoding software before you install the ProEncode provider software. These topics describe the following encoding applications: • Anystream Agility Workgroup • Telestream FlipFactory Anystream Agility Workgroup Anystream Agility Workgroup lets users and service providers automate media encoding and transcoding of streaming, broadcast, and production formats. When the Interplay Media Services Engine sends a job to an encoder, the ProEncode provider contacts Anystream Agility Workgroup, monitors the encoding, and sends information about the job to the Interplay Media Services Engine. Anystream Agility Workgroup creates the output movies in the destination folder. With Anystream Agility Workgroup, you can run up to three jobs simultaneously. However, Agility Workgroup can only preprocess one job at a time, so the preprocessing graphic display can be misleading. You must install Anystream Agility Workgroup on each encoder system. Each encoder needs its own registered copy of Anystream Agility Workgroup. The Anystream Agility Workgroup software and ProEncode software must be installed on the same system. You can also install the Interplay Media Services Engine software on the same system as the Agility software. A Installing Encoding Applications n For information about the supported version of Anystream Agility Workgroup, see the Avid Interplay ReadMe. For more specific requirements, see the Anystream Web site: www.anystream.com Check List for Installing Anystream Agility Workgroup The check list in this section provides a list of steps for installing Anystream Agility software. For a complete check list for installing ProEncode, registering and configuring providers, see “Check List for Using ProEncode” on page 252. When you configure the ProEncode provider for using Anystream Agility, the proper entry in the Settings Directory in the Provider Settings dialog box, is as follows: \Program Files\Anystream\Agility Workgroup\Profiles\job For more information, see “Configuring the ProEncode Provider” on page 254. Anystream Agility Workgroup does not install support for ProEncode by default. You must install the Agility ProEncode software using the ProEncode Support installer provided by Anystream. c If you reinstall the ProEncode provider software you must also reinstall the Agility ProEncode software used to communicate with Anystream Agility. Check List for Installing Anystream Agility Workgroup Task Section Reference Install the Agility software. See “Installing the Anystream Agility Workgroup Software” on page 281. Uninstall the Sentinel™ drivers installed by Anystream. See “Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers” on page 281. Install Interplay Media Services Engine from the Avid Interplay Installation DVD. See “Interplay Media Services Installation and Configuration” on page 27. n 280 You can install the Interplay Media Services Engine on the same system as the Agility software or on a separate system. Anystream Agility Workgroup Check List for Installing Anystream Agility Workgroup (Continued) Task Section Reference Install the ProEncode provider software from the Avid Interplay Installation DVD. Install the Agility ProEncode software using the See the Anystream Agility documentation. ProEncode Support installer provided by Anystream. This installs the correct Encoder.jar Provider file for ProEncode. See “Interplay Media Services Installation and Configuration” on page 27. Related Topics Check List for Installing Anystream Agility Workgroup Check List for Using ProEncode Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers Installing the Anystream Agility Workgroup Software To install and configure Anystream Agility Workgroup software: 1. Insert the Anystream Agility Workgroup installation CD-ROM into the CD-ROM drive. 2. Navigate to the Setup.exe file and double-click the file. 3. Follow the on-screen or printed instructions provided by Anystream. 4. Click Finish when the installation is completed and then restart the system. 5. Continue with the check list in “Check List for Installing Anystream Agility Workgroup” on page 280. Related Topics Check List for Installing Anystream Agility Workgroup Check List for Using ProEncode Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers You must install Anystream Agility Workgroup on your system before you install ProEncode. If you install Agility Workgroup after installing ProEncode, the ProEncode dongle driver stops functioning. If the ProEncode dongle driver stops functioning, you must remove the GLOBEtrotter® FlexID and the Sentinel Protection Installer selections and reinstall the ProEncode dongle driver (or all of ProEncode). 281 A Installing Encoding Applications n You must also remove the drivers if you install Anystream, Media Services Engine, and the ProEncode provider on the same system. To remove Globetrotter FlexID and the Sentinel Driver: 1. Click the Start button, and select Settings > Control Panel > Add Remove Software. 2. Select the Globetrotter FlexID and the Sentinel Protection Installer, and click Remove. 3. Reinstall the ProEncode dongle driver or all of ProEncode. See “Installing Services and Registering Providers” on page 59. Related Topics Check List for Installing Anystream Agility Workgroup Check List for Using ProEncode Installing the Anystream Agility Workgroup Software Telestream FlipFactory Telestream FlipFactory works as an encoder in a similar way to Anystream Agility Workgroup. FlipFactory allows users and service providers to automate media encoding and transcoding of streaming, broadcast, and production formats. For more information on FlipFactory, see the Telestream Web site: www.telestream.net. When the Interplay Media Services Engine sends a job to an encoder, the ProEncode provider contacts Telestream FlipFactory, monitors the encoding, and sends information about the job to the Interplay Media Services Engine. Telestream FlipFactory creates the output movies in the destination folder. You must install TeleStream FlipFactory on each encoder system. Each encoder needs its own registered copy of TeleStream FlipFactory. n For information about the supported version of TeleStream FlipFactory, see the Avid Interplay Media Services ReadMe. Related Topics Installing Telestream FlipFactory Check List for Using ProEncode Configuring Telestream FlipFactory for Avid Unity 282 Telestream FlipFactory Installing Telestream FlipFactory To install Telestream FlipFactory and ProEncode: 1. Install the ProEncode provider software from the Avid Interplay Installation DVD. 2. Install FlipFactory as described in the Telestream documentation. 3. Browse to the FlipFactory directory and locate the ProEncode.jar file. 4. Copy the ProEncode.jar file to the ProEncode/Provider folder. 5. Rename the Encoder.jar file. For example, rename it to Encoder.null. 6. Rename the ProEncode.jar file to Encoder.jar 7. Register the ProEncode provider. See “Installing Services and Registering Providers” on page 59. When setting the Setting Directory in the Provider Settings dialog box, type the following: localhost:1099 Related Topics Telestream FlipFactory Check List for Using ProEncode Configuring Telestream FlipFactory for Avid Unity Configuring Telestream FlipFactory for Avid Unity FlipFactory must be configured to run as a user with Avid Unity access to the necessary workspaces. If it is not configured correctly, you receive the following error message from FlipFactory: “Unable to decode input file.” This error message can occur even if the QuickTime Reference movie source files play back and all permissions appear acceptable with Avid Unity and the ProEncode and Flip applications. If FlipFactory is using the local user account, it cannot access media referenced by the input source file. Use the following procedure to configure FlipFactory. To configure FlipFactory for Avid Unity: 1. Right-click My Computer and select Manage. 2. Select services. 3. Select Flip Service and Select Properties. 283 A Installing Encoding Applications 4. Select the login Tab. 5. Change the login type from local account to “login as user with Avid Unity read/write access to workspaces.” n You must use the correct password to change permissions. 6. Select OK. 7. Restart the service. FlipFactory service should now be able to access media on the Avid Unity. 284 B Installing Microsoft SQL Server 2005 Express When you install the Interplay Media Services Engine, the following software is automatically installed. Therefore, you do not need to manually install them: n c • Microsoft .NET Framework 2.0 • SQL Server 2005 Express Toolkit • SQL Server 2005 Express The automatic installation of the SQL Server 2005 Express sets the default password to AvidInterplay-01, that is a zero. You can change the default password. After the installation of SQL Server 2005 Express, you need to configure it. See “Configure Microsoft SQL Server 2005” on page 299 In case you need to manually install these software products, this appendix provides an installation check list and procedures. Installing SQL Server 2005 Express Check List Task Section Reference Remove SQL Server Desktop Engine. See “Remove SQL Server Desktop Engine” on page 286. Install Microsoft .NET Framework 2.0. See “Installing Microsoft .NET Framework 2.0” on page 287. Install SQL Server 2005 Express Toolkit. See “Installing Microsoft SQL Server 2005 Express Toolkit” on page 288. Install SQL Server 2005 Express. See “Installing Microsoft SQL Server 2005 Express” on page 291. Configure SQL Server 2005 Express. See “Configure Microsoft SQL Server 2005” on page 299. Restart the system. B Installing Microsoft SQL Server 2005 Express Verify That Microsoft SQL Server 2005 Express is Installed You can use the procedure in this section to check whether the SQL Server 2005 Express is installed. If you need to install SQL Server 2005 Express, see the check list in “Installing Microsoft SQL Server 2005 Express” on page 291. To verify that SQL Server 2005 Express is installed: 1. Open Add or Remove Programs in the Microsoft Control Panel. 2. Verify that Microsoft SQL Server 2005 is listed. SQL Server 2005 3. Close the Add or Remove Programs window. Remove SQL Server Desktop Engine Before you can install SQL Server 2005 Express, you must remove the SQL Server Desktop Engine from the Media Services server, if it is installed on the server. To remove SQL Server Desktop Engine: 1. Open Add or Remove Programs in the Microsoft Control Panel. 2. Select Microsoft SQL Server Desktop Engine. 286 Installing Microsoft .NET Framework 2.0 3. Click Remove. Click Remove 4. Close the Add or Remove Programs window. Installing Microsoft .NET Framework 2.0 Before you install the SQL Server 2005 Express, you must install Microsoft .NET Framework 2.0. The installation of Microsoft .NET Framework 2.0 takes several minutes. To install Microsoft .NET Framework 2.0: 1. Insert the Avid Interplay Installation DVD into the DVD drive on the Media Services server. 2. In the Installers\SQL2005Express folder on the DVD, double-click dotnetfx.exe. The Microsoft .NET Framework 2.0 Setup Welcome window opens. 3. Click Next. The End-User License Agreement page opens. 4. Read the license agreement, select “I accept the terms of the License Agreement,” and click Install. The installation begins. This takes a few minutes to install. 5. Click Finish in the Setup Complete window. 287 B Installing Microsoft SQL Server 2005 Express Installing Microsoft SQL Server 2005 Express Toolkit The installation of Microsoft SQL Server 2005 Express Toolkit takes approximately 15 minutes. To install Microsoft SQL Server 2005 Toolkit: 1. Insert the Avid Interplay Installation DVD into the DVD drive on the Media Services server. 2. In the Installers\SQL2005Express folder on the DVD, double-click SQLEXPR_TOOLKIT.exe. 3. In the End-User License Agreement dialog box, read the license agreement, select “I accept the licensing terms and conditions,” and click Next. The Installing Prerequisites dialog box opens. 4. Click Install. 5. Click Next when the statement “The required components were installed successfully” displays. 6. In the Welcome Server Installation Wizard dialog box, click Next. 7. In the System Configuration Check dialog box, click Next. 8. In the Registration Information dialog box opens, do the following: 288 a. Type the name and company you want to use to register the software. b. Click Next. Installing Microsoft SQL Server 2005 Express Toolkit 9. In the Feature Selection dialog box, click Client Components and select “Entire feature will be installed on local hard drive.” 289 B Installing Microsoft SQL Server 2005 Express 10. Click Next. 11. In the Error and Usage Report Settings dialog box, click Next. 12. In the Ready to Install dialog box, click Install to begin the installation. The Setup Progress dialog box opens and displays setup status. The installation takes approximately 10 minutes. 290 Installing Microsoft SQL Server 2005 Express 13. After “Setup finished” displays next to each product, click Next. The “Completing Microsoft SQL Server 2005 Setup” dialog box opens. 14. Click Finish. Installing Microsoft SQL Server 2005 Express The installation of Microsoft SQL Server 2005 Express takes approximately 15 minutes. To install Microsoft SQL Server 2005 Express: 1. Insert the Avid Interplay Installation DVD into the DVD drive on the Media Services server. 2. In the Installers\SQL2005Express folder on the DVD, double-click SQLEXPR.exe. The End-User License Agreement page opens. 3. Read the license agreement, select “I accept the licensing terms and conditions, and click Next. The Installing Prerequisites dialog box opens. 291 B Installing Microsoft SQL Server 2005 Express 4. Click Install. The Microsoft SQL Native Client and SQL Server 2005 Setup Support files are installed. 5. Click Next. 6. In the Welcome Server Installation Wizard dialog box, click Next. 7. In the System Configuration Check dialog box, click Next. 8. In the Registration Information dialog box, do the following: 292 a. Type the name and company you want use to register the software. b. Deselect “Hide advanced configuration options.” c. Click Next. Installing Microsoft SQL Server 2005 Express Deselect this option 9. In the Feature Selection dialog box, click Client Components and select “Entire feature will be installed on local hard drive.” 293 B Installing Microsoft SQL Server 2005 Express 10. Click Next. 11. In the Instance Name dialog box, select Default instance and click Next. 294 Installing Microsoft SQL Server 2005 Express 12. In the Existing components dialog box, click Next. 13. In the Service Account dialog box, select SQL Browser and click Next. 295 B Installing Microsoft SQL Server 2005 Express Select SQL Browser 14. In the Authentication Mode dialog box, do the following: 296 a. Select “Mixed Mode (Windows Authentication and SQL Server Authentication).” b. Type a password and confirm the password. c. Click Next. Installing Microsoft SQL Server 2005 Express Mixed Mode option 15. In the Collation Settings dialog box, click Next. 16. In the User Instances dialog box, click Next. 17. In the Error and Usage Report Settings dialog box, click Next. 18. In the Ready to Install dialog box, click Install to begin the installation. 297 B Installing Microsoft SQL Server 2005 Express The Setup Progress dialog box opens and displays setup status. The installation takes approximately 5 minutes. 298 Configure Microsoft SQL Server 2005 19. After “Setup finished” displays next to each product, click Next. The “Completing Microsoft SQL Server 2005 Setup” dialog box opens. 20. Click Finish. Configure Microsoft SQL Server 2005 After you install Microsoft SQL Server 2005, you need to configure it. To configure Microsoft SQL Server 2005: 1. Click Start and select Programs > Microsoft SQL Server 2005 > Configuration Tools > SQL Server Configuration Manager. The SQL Server Configuration Manager window opens. 299 B Installing Microsoft SQL Server 2005 Express Select this item 2. Select Protocols for MSSQLSERVER in the left pane. 3. Right-click TCP/IP in the right pane and select Properties. The TCP/IP Properties dialog box opens. 300 Configure Microsoft SQL Server 2005 4. On the Protocol tab in the General area, change Enabled from No to Yes. Change to Yes. 5. Click the IP Addresses tab. 6. Do the following: a. In the IP1 list, select Enabled and change from No to Yes. b. In the IP2 list, select Enabled and change from No to Yes. Select Yes for Enabled Select Yes for Enabled 7. Click Apply and click OK in the message box. 8. Click OK to close the TCP/IP Properties dialog box. 301 B Installing Microsoft SQL Server 2005 Express 9. Do the following: a. Select SQL Server 2005 Services in the left pane. b. Select SQL Server (MSSQLSERVER) in the right pane. c. Click the Restart Service button. b. Select item. c. Restart Service button a. Select item. 10. Restart the system. 302 C Troubleshooting This appendix covers some common problems you might find when using the Media Services Engine. Log files might help when troubleshooting problems. The location of the log files depends on the location chosen during the software installation. The default location is: C:\Documents and Settings\windowslogin\media service service For example, the Interplay Archive service default location for log files is: C:\Documents and Settings\windowslogin\Archive Service As regular maintenance of Media Services Engine, do not let the number of jobs exceed the 3000 jobs. If the jobs exceed the limit, you should purge the jobs list of completed, failed, or canceled jobs, and restart the Interplay Transcode provider. The following topics provide troubleshooting information: • Finding Solutions for Specific Problems • General ProEncode Troubleshooting Procedure • Checking Media Services Jobs Using Avid Diagnostics • Additional Installation and Configuration Information • Archive and Restore Error Messages C Troubleshooting Finding Solutions for Specific Problems The following table lists problems, probable causes, and solutions. Troubleshooting Media Services Engine Services Problem Probable Cause Solution Media Services Engine The Media Services Engine There is no application key or the does not start and displays an application key (dongle) is not working application key error. properly. Make sure the application key is properly connected (see the Avid Interplay Software Installation document). Then, reinstall the Media Services Engine software (see “Interplay Media Services Installation and Configuration” on page 27). Provider Problems The provider cannot contact The provider has not been registered. the Media Services Engine. The error message “Connection Error - Unknown Provider” appears. The Media Services Engine is not running. Start the Media Services Engine. See “Starting the Interplay Media Services Engine” on page 25. The provider settings have an incorrect name for provider, Media Services Engine, or both. Change the settings for the provider (see “Registering the Provider” on page 63 or “Configuring the ProEncode Provider” on page 254. The provider fails to contact Rge encoding engine support the encoding application. The (Encoder.jar) is not installed. error is “NULL_ENCODER” or “Unable to Connect to Encoding Engine”. 304 Register the provider (see “Registering the Provider” on page 63). Reinstall the ProEncode Support software provided by Anystream or copy Encoder.jar from the Flip directory. Finding Solutions for Specific Problems Troubleshooting Media Services Engine Services (Continued) Problem Probable Cause Solution Processed jobs are output to an incorrect or unknown location. The folder specified in the ProEncode Client Add Jobs dialog box is incorrect or does not exist. Make sure the output folder exists (see “Sending a Clip or Sequence to ProEncode from an Avid Editing Application” on page 261). “SETTINGS ERROR” message appears in the encoding application, and no jobs encode. The drive or workspace specified for output is not available. Make sure the drive or workspace is online and shared correctly. See “Sharing Folders in an Avid Unity Environment” on page 261. On a Macintosh client, the Avid Unity Server name is incorrect. Specify the correct Avid Unity Server name (see “Configuring a ProEncode Client on an Avid Editing Application” on page 258). The Shared Storage directory for the Avid editing application or the ProEncode Client’s source setting is either offline or not on a shared volume. In an Avid Unity configuration, make sure the workspace that contains the media is online. See “Sharing Folders in an Avid Unity Environment” on page 261. The provider is not correctly registered with the Media Services Engine. Register the provider (see “Registering the Provider” on page 63). “CAN’T ADD” error message appears in the encoding application, and no jobs encode. Client Problems When using Telestream FlipFactory must be configured to run as See “Configuring Telestream FlipFactory, the following a user with Avid Unity access to the FlipFactory for Avid Unity” on error message occurs: necessary workspaces. page 283. “Unable to decode input file” In the Add Jobs dialog box, a The provider is not running or not provider does not appear. available. The provider is not registered. Start the provider. On the encoder, register ProEncode (see “Registering the Provider” on page 63). 305 C Troubleshooting Troubleshooting Media Services Engine Services (Continued) Problem Probable Cause Solution In the Add Jobs dialog box, no settings appear. Settings failed to register with the Media On the encoder, register Services Engine. ProEncode (see “Registering the Provider” on page 63). In the Add Jobs dialog box, a The setting is not stored in the path custom setting does not defined in the Provider Settings. appear. On the encoder, register ProEncode (see “Registering the Provider” on page 63). A user has submitted a job The encoder might not support the with a name containing characters contained in the file name or non-ASCII characters and the path name to the file. job did not process. If the pathname to the file contains non-ASCII characters the job still might not process. Rename the file with ASCII characters and send the job again. See “International Character Support” on page 25. Media Services and Transfer Status Tool ProEncode client does not show settings and loads slowly. Java 1.31_01 INT (international) was not Reinstall the ProEncode client. installed or not defined as the default runtime environment. The ProEncode provider is The user “proencode” does not exist, or unable to login to FlipFactory. has no factories. Create a user named “proencode” with no password and create factories for this user. You can’t see newly submitted jobs on the Media Services and Transfer Status Tool Jobs page. In the Media Services and Transfer Status Tool, click the Refresh button. You need to refresh the view. The Media Services and The destination folder specified in the Transfer Status Tool shows a ProEncode Client Add Jobs dialog box is job as complete, but no output incorrect or does not exist. file exists. The destination folder or workspace in the Media Services profile might be incorrect. 306 Make sure the output folder exists (see “Configuring a ProEncode Client on an Avid Editing Application” on page 258 or “Sending a Clip or Sequence to ProEncode from an Avid Editing Application” on page 261). General ProEncode Troubleshooting Procedure Troubleshooting Media Services Engine Services (Continued) Problem Probable Cause You have forgotten the Administrator account password. Solution Uninstall Interplay Media Services software and delete the SQL database, then reinstall Interplay Media Services software. If the Interplay Media Services is configured with the Avid Interplay Engine then Interplay Media Services is authenticating with the Avid Interplay Engine. See “Using the Users Page” on page 55. General ProEncode Troubleshooting Procedure If you have checked “Finding Solutions for Specific Problems” on page 304 and cannot solve your problem, use the following procedure to isolate the problem. To isolate a ProEncode problem: 1. On a provider system, open the QuickTime reference file created by the Avid editing system. t If you can view the movie, go to step 2. t If you cannot view the movie, go to step 3. 2. Submit the job through the ProEncode Client applet using the procedure described in “Adding a File to ProEncode” on page 266. If the job encodes correctly, submit another job by selecting File > Avid Interplay Media Services > ProEncode in the Avid editing application. Occasionally, problems involving network updating are corrected after a short time. 3. Make sure all media drives are correctly shared by doing the following: a. Start your Avid editing application. b. In the Project window, click the Settings tab. The Settings list opens. c. Double-click Media Services. The Media Services Settings dialog box opens. 307 C Troubleshooting d. In the Shared Storage text box, make sure the path includes a shared folder. In an Avid Unity environment, this folder needs to be in a workspace that the encoders can access. e. Click OK. f. If this setting is correct, check that all files referenced by the QuickTime reference movie are on shared directories. 4. If a problem still exists, it might be network-related. Have your network administrator verify the TCP/IP addresses, DNS tables, and other network functions. For information on DNS, see “Name Resolution” on page 310. Checking Media Services Jobs Using Avid Diagnostics The Avid Diagnostics is an application that lets you view log information stored on either a local or remote computer. You can view log information streaming in real time, open logs stored on a remote computer, package remote logs and specify a storage location for them, filter logs by severity, and override the logging levels of remote services. For more information, see the the Avid Service Framework User’s Guide. Troubleshooting the Progress of Jobs You can use the Avid Diagnostics application to troubleshoot the progress of jobs. To troubleshoot the progress of jobs using Avid Diagnostics: 1. Click Start and select Programs > Avid > Avid Service Framework > Avid Diagnostics. The Select Workgroup dialog box opens. n The Select Workgroup dialog box does not open if you previously selected the option to “Always select and use this workgroup.” When you select this option, the Select Workgroup dialog box no longer opens when you start the application. The default workgroup is selected, and the Avid Diagnostics window opens. 2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to connect to and click Select. The Avid Diagnostics window opens. 3. Click the Processes tab. 4. From the Tree view pane, open the process you want to view, and select the computer running the service. A logging listener is added to the process and the details about the process are logged in the Log View pane in real-time. 308 Additional Installation and Configuration Information The following illustration shows the Avid Diagnostics with a completed archive job. Log View pane Tree view pane Additional Installation and Configuration Information The following sections supply additional installation and configuration information. Related Topics Name Resolution Updating the HOSTS File (Windows) 309 C Troubleshooting Name Resolution A Domain Name System (DNS) maps machine names to Internet addresses. Use the HOSTS file or create a HOSTS file if there is no DNS on your network. It is also convenient to place frequently used name-to-address mappings in this file. n Each host on your network that uses HOSTS file services must have the file resident on the disk. Each client and server should be added to the HOSTS file so that every computer can see every other computer by name. The syntax of the HOSTS file is: [ ] • n If you do not have a valid domain name, type a fake domain name. • type is A (address) or CNAME (canonical name). • data is determined by the type specified: • n name is the name assigned to a host or domain on the Internet. - If type = A, the data field contains an Internet address. - If type = CNAME, the data field contains the alias name for an Internet address. comment lets you add a comment to the entry. Any combination of tabs and spaces can be used as a delimiter between each item in a line. Lines end with the return and linefeed characters. CNAME entries are not required. They might make it easier to access an Internet address by using more common names. Example Entries in a HOSTS File (Windows) [# ] The IP Address is in the period-delimited format, and spaces separate the name fields as in the following example: 192.102.73.6 mycomputer1.xco.com mycomputer1 fred #system in the front office 310 Additional Installation and Configuration Information Updating the HOSTS File (Windows) Microsoft TCP/IP can be configured to search the local host table file, HOSTS, for mappings of remote host names to IP addresses. For example, the entry for a computer with an address of 192.102.73.6 and a host name of mycomputer1.xco.com looks similar to this: 192.102.73.6 mycomputer1.xco.com You can edit the sample HOSTS file that is created when you install TCP/IP to include remote host names and their IP addresses for each computer with which you will communicate. This sample file also explains the syntax of the HOSTS file. A host name always corresponds to an IP address that is stored in a HOSTS file or a name service such as Media Services. A host name can be used in place of an IP address when using ping or other TCP/IP utilities. A single entry consists of an IP address corresponding to one or more host names. n You should perform this procedure only if you do not have a DNS on your network. To access the HOSTS file: 1. Double-click the WINNT folder. 2. Double-click the SYSTEM32 folder. 3. Double-click the DRIVERS folder. 4. Double-click the ETC folder. 5. Double-click the HOSTS file. 6. Make the necessary changes to the HOSTS file. For example, to connect to the mycomputer1.xco.com at the IP address 192.102.73.6, make the entry in the HOSTS file: 192.102.73.6 mycomputer1.xco.com n You can edit the HOSTS file with any word processor as long as you save it as Text Only without formatting commands. Make sure the HOSTS file does not have a file name extension (such as .txt). The HOSTS file will not work if there is a file name extension. 311 C Troubleshooting Archive and Restore Error Messages The following table provides descriptions and solutions for archive and restore error messages. Archive and Restore Error Messages Error Name Explanation Error: Third party software returns File read error An error from third party software Refer to the third party software company. Error: Third party software returns error: object already exists An error from third party software Refer to the third party software company. Error: Third party software returns DET pull status: Bad Request An error from third party software Refer to the third party software company. Error: Third party software returns DET push status: Bad Request An error from third party software Refer to the third party software company. Error: Third party software returns Failed to connect to AM Communicator An error from third party software Refer to the third party software company. Error: Third party software returns error: object in use An error from third party software Refer to the third party software company. Error: Media files cannot be found. ClipName: clip.psd: clean Not all media files exist on shared Re-digitize the clip to make all media files storage. available at the time of archival. Or make sure you perform an archive before any deletions. One non-error: A restore hanging at 99% for more than a day. Partial restore shows 99% when it 1. Partial restore only the parts of media is re-creating MXF media files files that are required. The longer the from the raw video frames requested portions of the media files retrieved from third party are the longer it takes to perform a software. Performance partial restore. improvements are planned for 2. The Interplay Engine might be busy future releases of the Restore which increases the time for the clip provider. and sequence to check in. 312 Recommended Solution Archive and Restore Error Messages Archive and Restore Error Messages (Continued) Error Name Explanation Recommended Solution Error: Unable to start the job An error from third party software Refer to the third party software company. [com.avid.utils.ProviderExcep tion: -8:third party software returns Failed to connect to AM Communicator] Error: Provider archive 4 files, The specified media file needs to including\\TOR-DTV\Archive be archived; however, it cannot be s\Avid MediaFiles\MXF\ found on shared storage. TORNTDTVAP01.1\Creating\ 122504163570\in032a047466 17f4.mxf Re-digitize the clip to make all media files available at the time of archival. Or make sure you perform an archive before any deletions. Error: Unable to start job The asset that is being archived is Ensure there is at least one clip inside the [com.avid.utils.ProviderExcep a subclip, sequence, or a shotlist subclip, sequence, or shotlist. tion: -1:Provider Error: and it does not contain any clips. net.nxn.JXDK.CommandFaile dException: Archiving an empty subclip, sequence or shotlist is not allowed at com.avid.dms.archivemgr.arch ive.ArchiveAvidAssetlmpl.B (Unknown Source) at com.avid.dms.arcive.ArchiveA vidAssetlmpl.execute(Unkown source) at com.avid.dms.archivemgr.arch ive.Archivelmpl..] 313 C Troubleshooting Archive and Restore Error Messages (Continued) Error Name Explanation Recommended Solution Error: unable to start the job [com.avid.utils.provider.Provi derException:-1:Provider Error:net.nxn.JXDK.Comman dFailedException:The selected node is null at com.avid.dms.archivemgr.A (Known Source) at com.avid.dms.archivelmpl.Sta rt(Uknown source) at com.avid.dms.providerlib.Gen ericEngine.Startjob(Unkown Source) at com.avid.dms.providerlib.job. Processor.Runjob(Uknown source) at com.avid.dms.providerlib.poll Manager.run(UN...] When the archive provider picks up the job, the selected asset (clip or sequence) is no longer in the folder where the archive was requested. The asset might have been moved or deleted. Do not delete or move the asset after sending the asset to archive. Wait until the archive is finished. Depending on the volume of archival, it might take awhile before the archive provider starts processing the job. Restore Error: Unable to start You are trying to restore an asset the job that is not in the Archive Engine. [com.avid.utils.ProviderExcep tion: -3:net.nxn.JXDK.CommandFa iledException: No Items on archive manager at com.avid.dms.archivemgr.rest ore.RestoreAvidassetlmpl.B(u nkown Source) at comm.avid.dms.archivemgr.re store.RestoreAvidAssetlmpl.A (Unkown source) at com.avid.dms.archivemgr.rest ore.RestoreAvidAssetlmpl.exe cute(Unkown Source) at com.avid.dms.archivemgr.rest ore.Restorelmpl.E(Unkown Source) at com.avid.dms.archivemgr...] Only restore the assets that were archived. 314 Archive and Restore Error Messages Archive and Restore Error Messages (Continued) Error Name Explanation Recommended Solution No resolution was archived This particular resolution was not 1. This error might occur when the archived. When restoring from version of the Archive Engine is not Interplay Engine, the clip is compatible with the version of matched in the Archive Engine Interplay Access. You must using the mob id. Therefore, even immediately apply the current though the name of the clip is the Interplay Engine and Archive Engine same in both Interplay Engine and patch for the release, to avoid wrong Archive Engine, you might get this information being written back to error if the clip was duplicated. Archive Engine. 2. Check if this particular resolution for the desired clip is online in Archive Engine. If so, restore it from the AvidAM database. Failed to find master clip ProviderException: Failed to find master clip inside aaf file in c:/temp/xxxx 1. When multiple jobs are Retry the job. If the error continues, running for restore, some jobs upgrade the software to a version higher might fail with this error. than v1.5. 2. An archive appears to complete successfully, however the restore fails. Failed to Create Folder The destination folder for this particular profile is specified incorrectly. Check the destination folder for this profile and make sure it is set to the correct value. To view an example of the destination folder values, move the mouse pointer to the entry and read the ToolTip. Error: net.nxn.JXDK.CommandFaile dException: Destination Folder is not selected and is empty The destination folder is not selected and typically it is left at the root level, for example, AvidWG. When not using a profile, make sure you select a destination folder that is writable by the currently logged in user, such as AvidWG/Catalogs/xxx. 315 C Troubleshooting Archive and Restore Error Messages (Continued) Error Name Explanation Recommended Solution "No resolutions were found for This particular resolution was not 1. This error might occur when the selected asset from server {0}" archived. When restoring from version of the Archive Engine is not Interplay Engine, the clip is compatible with the version of matched in the Archive Engine Interplay Access. You must using the mob id. Therefore, even immediately apply the current though the name of the clip is the Interplay Engine and Archive Engine same in both Interplay Engine and patch for the release, to avoid wrong Archive Engine, you might get this information being written back to error if the clip was duplicated. Archive Engine. 2. Check if this particular resolution for the desired clip is online in Archive Engine. If so, restore it from the AvidAM database. net.nxn.JKDX.ServerComman Restore provider failed to find the dFailedException: Error Interplay Engine Database. message from server: ‘Failed to open the database (The database is not active). Contact your administrator.’ (0x89990028). 316 The name of the database is retrieved from the profile, in particular, this property: “DestinationPath” AvidWG/Catalogs/Restore Make sure the “AvidWG” exists. Index A AAF metadata adding to tape archive 127 Accessing documentation 17 Account creating FlipFactory 272 Add Jobs dialog box using 266 Adding files to ProEncode 266 Administration tools Media Services and Transfer Status 22 overview 21 Agility Workgroup installing and configuring 279 Amber Signal icon 263 Anystream Agility encoding software 251 ProEncode provider setting 256 Applet definition 258 Archive adding AAF metadata 127 check list 114 maximum numbers jobs 128 overview 113 partial restore 156 profile partition value 138 restoring a clip 153 Archive database connecting 133 searching 150 Archive profile creating 136 Archive service 116 configuration 125 configuration settings 125 connecting provider 121 installing the service 116 registering the provider 119 starting 124 status reporting 40 Archive Settings configuration 125 Archive settings allow duplicate media files 125 allow metadata archive 125 archive segment 125 archive server name 125 use best effort 125 Archiving assets using an Auto Archive folder 148 using Avid Interplay Access 142 Auto Archive configuration 129 enable 129 limit clips submitted 129 location of files 149 scan interval setting 129 verify running 131, 133 Auto Archive folder working with 146 Auto Archive process explanation 113 Auto Copy checklist 219 configuration 220 copying complete database and media 227 limit clips submitted 220 rules 224 scan interval setting 220 Index verify running 223 Auto Copy folder copying assets 226 overview 217 Auto Copy Media transferring assets 226, 227 Auto Copy service enable 220 installing 220 overview 217 requirements 217 Auto Media Services overview 23 Auto Media Services service installing 220 Auto Publish check list 180 flow chart settings Flow charts auto publish 188 flow charts 184 overview 179 workflow check list 180 Auto purge jobs settings 31 Auto Transcode 106 creating a folder 110 enable setting 107 identify folder 110 limit setting 107 location of files 111 preparing workgroup 107 set retry time 107 set scan interval 107 transcoding assets 111 AutoTransfer service configuration 107 Avid editing application archive process 142 settings 141 Avid Interplay Access archiving process 142 Avid Interplay Workgroup registering Media Services Engine 28 Avid NewsPoller Java variable 278 318 Avid Service Configuration Auto Copy service 217 configure Auto Archive 129 configure Auto Copy 220 Avid Service Framework Auto Archive service 131 Auto Copy service 217, 223 configure Auto Archive 129 configure Auto Copy 220 B Batch names using 267 C Cancel jobs 47 Clips or sequences sending, to ProEncode 261 Configuring ProEncode client on Avid editing system 258 Copy check list 196 Copy Media service status reporting 40 Copy service 198 connecting provider 204 installing the service 199 overview 193 registering the provider 201 required for Copy operation 193 starting 206 Copy service profile creating 208 Copying to another workgroup using Access 211 to another workgroup using an editor 214 to another workgroup, requirements 193 Copying assets complete database and media 227 using an Auto Copy folder 226 Index D Database Workflow Engine 181 Delete jobs 48 providers 52 services 54 user accounts 57 Delivery check list 230 Delivery Receiver register hostname 28 registering receiver Port number Delivery Receiver setting 231 Delivery service 232 connecting provider 237 installing the service 232 registering the provider 235 starting 240 verify running 247 DNS (Domain Name System) and machine names 310 Documentation accessing 17 E Encoding a clip or sequence 260 monitoring 268 monitoring options 268 Encoding applications installing 279 overview 279 F Factory creating 273 File folders Avid Unity environment 261 Files adding to ProEncode 266 Flashnet partition value 138 FlipFactory configuring 272 creating a Factory 273 creating account 272 installing and configuring 282 ProEncode provider setting 256 Flow charts auto publish actions 188 auto publishing 184 Framework monitoring jobs 268 G GlobeTrotter FlexID uninstalling for ProEncode 281 Green Signal icon 263 H Help accessing documentation 17 Hostname registering 28 I Icons Amber Signal 263 for Agility Workgroup settings 263 Green Signal 263 Red Signal 263 Installing software encoding applications 279 Microsoft SQL server 285 ProEncode client 258 ProEncode provider 280 Interplay Administrator Archive settings 125 Interplay Archive service explanation 113 Interplay Auto Archive process explanation 113 Interplay Framework Delivery service 247 Interplay Media Services defined 22 319 Index J Java Avid NewsPoller 278 Job Details window 45 Job information 45 Job status display definitions 40 reporting 40 Jobs archive maximum jobs 128 canceling 47 monitoring 268 Jobs page canceling a job 47 customizing the display 43 deleting a job 48 information table 39 opening 38 purging the jobs list 46 retrying a job 48 viewing details 44 M Media Services and Transfer Status Tool functional modes table 38 Jobs page overview 38 opening 35, 245 overview 21 pages 38 user interface 38 Media Services Engine Archive from within the Avid editing application 142 Archive services 116 Auto Transcode 106 connecting in the Avid editing application 105, 141, 259 Copy services 198 creating profiles 73, 174 Delivery services 232 identify in the Avid Interplay Engine 28 installing the archive service 116 installing the Copy service 199 installing the Delivery service 232 installing the Transcode service 60, 84 320 opening 25 registering 28 settings 31 Transcode from within the Avid editing application 106 Transcode services 59, 83 using a profile to transcode 103, 103 Media Services service defined 22 deleting a registered service 54 installing 60 installing archive 116 installing Copy 199 installing Delivery 232 installing restore 116 installing transcode 84 starting 173, 206, 240 starting archive 124 starting overview 68 starting Transcode 91 Media Services Settings Avid editing application 141 Media Services system major components 19 services overview 22 MediaIndexer workgroup name 30 Microsoft .NET Framework 2.0 installation 287 Microsoft SQL Server 2005 configuration 299 installation 285, 291 Microsoft SQL Server 2005 Express Toolkit installation 288 Monitoring jobs options for 268 Move service status reporting 40 MultiRez partially online clips, restoring from an archive 156 N Notification Settings dialog box using 267 Index O Overview Avid Interplay Media Services window 20 Interplay Media Services system 19 Media Services 22 Media Services and Transfer Status Tool 21 Media Services Engine software 20 ProEncode 251 P Partial Restore defined 159 performing from Archive 156 settings 125 Partially online clips restoring from an archive 156 Partition SGL Flashnet 138 Password reassigning 57 Post-to-Web check list 268 Procedures configuring Avid services 107 starting Health Monitor 248 ProEncode adding files 266 applet 258 check list 252, 268 creating profile 256 encoding software 279 overview 251 Post-to-Web 268 provider settings and descriptions table 256 setting up a client 258 shared folder 260 ProEncode Client setting up 258 Profile creating Archive or Restore 136 creating Copy service 208 creating ProEncode 256 for Publishing services 174 modifying profiles 74 partition value 138 Transcode creating 92 Transcode modes 95 using to transcode 103, 103 Profiles multi-select mode 74 Profiles page information 73, 217 Provider ProEncode, post-to-web 268 registering overview 63 Providers page customizing the display 51 deleting a provider 52 opening 50 overview 49 viewing details 51 Publishing service connecting provider 171 creating profiles 174 Q QuickTime reference auto publish 179 QuickTime Reference movie ProEncode 266 R Red Signal icon 263 Register Delivery Receiver hostname 28 Registering Archive provider 119 Copy provider 201 Delivery provider 235 Media Services Engine 28 provider overview 63 Stream Publish provider 169 Transcode provider 86 Restore partial restore settings 125 Restore profile creating 136 Restore service status reporting 40 Restoring a clip 153 321 Index S Sentinel drivers uninstalling for ProEncode 281 Sequences or clips sending to ProEncode 261 Server hostname settings 28 Server Hostname Settings MediaIndexer 30 Service connecting provider overview 65 Service Framework verify services are running 109 Services connecting Archive provider 121 connecting providers 65, 171, 204, 237 connecting Transcode provider 89 installing and registering 59, 116, 198 installing and registering Delivery 232 installing and registering Transcode 83 status definitions 40 verify connection 69 Services Job status settings 40 Services page display information 53 opening 53 overview 52 SGL Flashnet partition value 138 Shared Storage folder for ProEncode 260 SQL Server 2005 Express configuration 299 install check list 285 install Microsoft .NET Framework 2.0 287 installation 291 verify installation 286 SQL Server 2005 Express Toolkit installation 288 SQL Server Desktop Engine remove 286 Starting Avid Health Viewer 248 Stream Publish service registering the provider 169 starting 173 322 Stream publishing check list 164 Support accessing documentation 17 System overview 15 T Telestream FlipFactory configuring 272 creating a Factory 273 creating account 272 installing and configuring 282 ProEncode provider setting 256 Transcode check list 82 location of files 111 overview 79 profile CONSOLIDATE mode 96 profile DUALMIXDOWN mode 99 profile MIXDOWN mode 97 profile WHOLE mode 95 Transcode service 59, 83 Auto Transcode folder 106 connecting provider 89 installing the service 60, 84 profile creating 92 registering the provider 86 starting 91 using a profile 103, 103 Transcoding assets Auto Transcode 111 with Avid editing application 106 Transferring files Auto Copy checklist 219 using Auto Copy 227 using Auto Copy folder 226 Troubleshooting procedure 307 table 304 Index U User accounts administrator tasks 22 managing 55, 57 rights 22 User page creating and managing user accounts 55 deleting a user account 57 deleting and re-creating all accounts 57 opening 56 reassigning a user password 57 setting up a user accounts 56 W Web check list post-to-web 268 Post-to-Web 268 Workflow Engine auto publishing 179 configuration database 181 Internet Explorer access 183 Workgroup name Server Hostname Settings 30 Workgroups copying between workgroups 193 copying between workgroups using Access 211 copying between workgroups using an editor 214 323 Index 324
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.6 Linearized : No Encryption : Standard V2.3 (128-bit) User Access : Print, Copy, Extract, Print high-res Author : Avid Technology, Inc. Create Date : 2009:08:31 13:07:03Z Modify Date : 2009:08:31 13:34:47-04:00 XMP Toolkit : Adobe XMP Core 4.2.1-c041 52.342996, 2008/05/07-20:48:00 Producer : Acrobat Distiller 9.0.0 (Windows) Creator Tool : FrameMaker 7.2 Metadata Date : 2009:08:31 13:34:47-04:00 Format : application/pdf Title : Avid Interplay Media Services Setup and User’s Guide Creator : Avid Technology, Inc. Document ID : uuid:0ec984c4-38df-41d8-9f82-24475a528137 Instance ID : uuid:010ef74a-5cf7-4f50-bafa-1afc22ba6c05 Page Mode : UseOutlines Page Count : 324EXIF Metadata provided by EXIF.tools