Avid Interplay Media Services Setup And User’s Guide 2.0 UG V2 0

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Avid® Interplay® Media Services
Setup and User’s Guide

Legal Notices
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology,
Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product
may only be used in accordance with the license agreement.
Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528;
5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364;
5,654,737; 5,715,018; 5,719,570; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216;
5,828,678; 5,842,014; 5,852,435; 5,986,584; 5,999,406; 6,038,573; 6,061,758; 6,069,668; 6,141,007; 6,211,869; 6,532,043;
6,546,190; 6,596,031; 6,636,869; 6,747,705; 6,763,523; 6,766,357; 6,813,622; 6,847,373; 7,081,900; RE40,107; 7,403,561;
7,433,519; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291; D396,853; D398,912.
Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0515031;
0635188; 0674414; 0694243; 0705517; 0752174; 0895623; 1068617; 1111910; 1629675. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528;
5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364;
5,654,737; 5,715,018; 5,719,570; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216;
5,828,678; 5,842,014; 5,852,435; 5,986,584; 5,999,406; 6,038,573; 6,061,758; 6,141,007; 6,211,869; 6,532,043; 6,546,190;
6,596,031; 6,636,869; 6,747,705; 6,763,523; 6,766,357; 6,813,622; 6,847,373; 7,081,900; RE40,107; 7,403,561; 7,433,519;
7,555,557; 7,562,099; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291; D396,853; D398,912.
Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0515031;
0635188; 0674414; 0694243; 0705517; 0752174; 0895623; 1068617; 1111910; 1629675. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following United States Patents: 5,267,351; 5,309,528;
5,355,450; 5,396,594; 5,440,348; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,577,190; 5,584,006; 5,640,601; 5,644,364;
5,654,737; 5,715,018; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,828,678;
5,842,014; 5,852,435; 5,987,501; 6,061,758; 6,223,211; 6,532,043; 6,546,190; 6,636,869; 6,747,705; 6,763,523; 6,813,622;
RE40,107. Other patents are pending.
Avid products or portions thereof are protected by one or more of the following European Patents: 0506870; 0515031;
0635188; 0674414; 0694243; 0705517; 0752184; 1068617; 1111910. Other patents are pending.
This document is protected under copyright law. An authorized licensee of Avid Interplay Media Services may reproduce this
publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or
distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or
educational services to others. This document is supplied as a guide for Avid Interplay Media Services. Reasonable care has
been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or
typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of
this document. Product specifications are subject to change without notice.

Copyright © 2009 Avid Technology, Inc. and its licensors. All rights reserved.
The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Copyright © 1988–1997 Sam Leffler
Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose
is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of
the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any
advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon
Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT
OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE,
DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF
LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

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The following disclaimer is required by the Independent JPEG Group:
This software is based in part on the work of the Independent JPEG Group.

This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph
are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such
distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the
University may not be used to endorse or promote products derived from this software without specific prior written
permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission
notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission
notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that
the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in
supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to
distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the
suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this
entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all
copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR,
NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.

The following disclaimer is required by Nexidia Inc.:
© 2006 Nexidia. All rights reserved.
Manufactured under license from the Georgia Tech Research Corporation, U.S.A. Patent Pending.

The following disclaimer is required by Paradigm Matrix:
Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be
liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or
operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect,
special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s
products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates
has been advised, knew or should have known of the possibility of such damages.

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The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with
respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use
of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players
and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample
Source Code:
©1993–1998 Altura Software, Inc.

The following disclaimer is required by Ultimatte Corporation:
Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are
subject to copyright protection.

The following disclaimer is required by 3Prong.com Inc.:
Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

The following disclaimer is required by Interplay Entertainment Corp.:
The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid
products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
© DevelopMentor

This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third
Party Software directory on the installation CD.
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in
connection with Avid Interplay.
Portions © Copyright 2003-2007 of MOG Solutions.

Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or
“commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf
of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms
of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks
003, 192 Digital I/O, 192XD I/O, 888 I/O, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, ALEX, Alienbrain, AniMatte,
AudioMarket, AudioPages, AudioSuite, AudioVision, AutoSync, Avid, Avid Advanced Response, Avid DNA, Avid DNxcel,
Avid DNxHD, AVIDdrive, Avid DS Assist Station, Avid EditStar, Avid Learning Excellerator, Avid Liquid,
Avid Liquid Chrome Xe, Avid MEDIArray, Avid Mojo, AvidNet, AvidNetwork, Avid NewStar, Avid Remote Response,
AVIDstripe, Avid Unity, Avid Unity ISIS, Avid VideoRAID, Avid Xpress, AVoption, AVX, Beauty Without The Bandwidth, Boom,
C|24, CaptureManager, ChromaCurve, ChromaWheel, Command|24, Conectiv, CountDown, DAE, Dazzle,
Dazzle Digital Video Creator, Deko, DekoCast, D-Fi, D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine,
Digidesign Intelligent Noise Reduction, DigiDrive, DigiLink, DigiMeter, DigiSerial, DigiStudio, DigiStudio Control,
Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, do more, DVD Complete, D-Verb, Eleven, Equinox,
EveryPhase, ExpertRender, Fastbreak, Fast Track, FieldPak, Film Composer, FilmScribe, Flexevent, FluidMotion, FXDeko,
G7, G-Rack, HD Core, HD Process, HDPack, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, IllusionFX,
Image Independence, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct,
Intelli-sat Broadcasting Recording Manager, Intelli-Sat, InterFX, Interplay, inTONE, Intraframe, iS9, iS18, iS23, iS36, ISIS,
IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, Lightning, ListSync, Lo-Fi, Magic Mask, Make Anything Hollywood,
make manage move | media, Marquee, M-Audio, M-Audio Micro, Maxim, Mbox, MCXpress, Media Browse, Media Composer,
MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray,
MediaShare, MediaStream, Media Suite, Meridien, MetaFuze, MetaSync, MicroTrack, Midiman, MissionControl, Mix Rack,
MixLab, Moviebox, Moviestar, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, NRV-10 interFX, Octane, OMF,

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OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Palladium, Pinnacle,
Pinnacle DistanTV, Pinnacle Geniebox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Studio,
Pinnacle Studio MovieBoard, Pinnacle Systems, ProEncode, ProServices, ProSessions, Pro Tools, QuietDrive, Recti-Fi,
Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, RetroLoop, rS9, rS18, Salesview, Sci-Fi, Scorch, Scorefitter,
ScriptSync, SecureProductionEnvironment, Session, Show Center, Sibelius, SIDON, Soft SampleCell, Soft-Clip Limiter,
Sound Designer II, SPACE, SPACEShift, SpectraGraph, SpectraMatte, Sputnik, Starplay, SteadyGlide, Streamfactory,
Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, Symphony, SYNC HD,
SynchroScience, SynchroScope, Syntax, TDM FlexCable, Thunder, Titan, Titansync, TL Aggro, TL AutoPan, TL Drum Rehab,
TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, Torq, Torq Xponent, Transfuser,
Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Venom, VideoRAID, Video Slave Driver, VideoSPACE,
VideoSpin, Vortx, Xdeck, X-Form, Xmon, Xponent, and X-Session are either registered trademarks or trademarks of Avid
Technology, Inc. in the United States and/or other countries.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States
and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other
countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other
countries. All other trademarks contained herein are the property of their respective owners.

Footage
Arri — Courtesy of Arri/Fauer — John Fauer, Inc.
Bell South “Anticipation” — Courtesy of Two Headed Monster — Tucker/Wayne Atlanta/GMS.
Canyonlands — Courtesy of the National Park Service/Department of the Interior.
Eco Challenge British Columbia — Courtesy of Eco Challenge Lifestyles, Inc., All Rights Reserved.
Eco Challenge Morocco — Courtesy of Discovery Communications, Inc.
It’s Shuttletime — Courtesy of BCP & Canadian Airlines.
Nestlé Coffee Crisp — Courtesy of MacLaren McCann Canada.
Saturn “Calvin Egg” — Courtesy of Cossette Communications.
“Tigers: Tracking a Legend” — Courtesy of www.wildlifeworlds.com, Carol Amore, Executive Producer.
"The Big Swell" — Courtesy of Swell Pictures, Inc.
Windhorse — Courtesy of Paul Wagner Productions.
Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc.,
Editor/Producer Bryan Foote.
Canyonlands — Courtesy of the National Park Service/Department of the Interior.
Ice Island — Courtesy of Kurtis Productions, Ltd.
Tornados + Belle Isle footage — Courtesy of KWTV News 9.
WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA.
Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.

GOT FOOTAGE?
Editors — Filmmakers — Special Effects Artists — Game Developers — Animators — Educators — Broadcasters — Content
creators of every genre — Just finished an incredible project and want to share it with the world?
Send us your reels and we may use your footage in our show reel or demo!*
For a copy of our release and Avid’s mailing address, go to www.avid.com/footage.
*Note: Avid cannot guarantee the use of materials submitted.

Avid Interplay Media Services Setup and User’s Guide • 0130-07633-03 Rev A • September 2009 • Created 8/31/09 • This
document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

5

6

Contents
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Viewing User Guides on the Interplay Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessing the Online Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 1

Working with the Avid Interplay Media Services System. . . . . . . . . . . . 19
Media Services Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Understanding the Media Services Engine Software . . . . . . . . . . . . . . . . . . . . . 20
Understanding the Avid Interplay Media Services and Transfer Status Tool . . . 21
Understanding the Standalone Media Services and Transfer Status Tool. . . . . 22
Understanding the Various Media Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Check Lists for Media Services Service Providers . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
International Character Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Starting the Interplay Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 2

Interplay Media Services Installation and Configuration . . . . . . . . . . . . 27
Check List for Setting up the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . 27
Registering the Media Services Engine in an Avid Interplay Workgroup . . . . . . . . . 28
Configuring the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 3

Using the Media Services and Transfer Status Tool . . . . . . . . . . . . . . . 35
Opening the Media Services and Transfer Status Tool . . . . . . . . . . . . . . . . . . . . . . 35
Media Services and Transfer Status Tool User Interface . . . . . . . . . . . . . . . . . . . . . 38
Using the Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Jobs Page Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring the Reporting of Service Job Status . . . . . . . . . . . . . . . . . . . . . . . . 40
Customizing the Jobs Page Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Filtering the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Viewing Details About a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Job Details Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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Purging the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Prioritizing a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Canceling a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Deleting a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Retrying a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Exporting the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using the Providers Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Opening the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Customizing the Providers Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Viewing Details About a Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Deleting Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the Services Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Opening the Services Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Displaying Details About a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Deleting a Media Services Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Opening the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting Up User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Reassigning Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Chapter 4

Installing Services and Registering Providers . . . . . . . . . . . . . . . . . . . . 59
List of Media Services Service Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Installing a Media Services Service Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Registering the Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Connecting a Provider to the Service Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Starting the Media Services Service Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Verifying a Service Provider is Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Rules for Upgrading a Service and Preserving Profiles . . . . . . . . . . . . . . . . . . . . . . 70

Chapter 5

Working with Media Services Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Modifying Multiple Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Creating a Media Services Service Provider Profile. . . . . . . . . . . . . . . . . . . . . . . . . 76

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Chapter 6

Working with the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Understanding the Transcode Services Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Understanding MIXDOWN Mode During the Transcode Process . . . . . . . . . . . 80
Understanding the DUALMIXDOWN Mode During the Transcode Process . . . 81
Check List for Transcoding Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Installing and Registering the Transcode Service Provider . . . . . . . . . . . . . . . . . . . 83
Installing the Transcode Service Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Registering the Transcode Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Setting Up the Connection for the Transcode Provider and Media Services
Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Starting the Transcode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Creating a Interplay Transcode Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Transcode Profile Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
WHOLE Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . . . . . . . . 95
CONSOLIDATE Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . . 96
MIXDOWN Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . . . . . . 97
DUALMIXDOWN Mode - Transcode Profile Settings . . . . . . . . . . . . . . . . . 99
Mapping of Audio Tracks in MIXDOWN and DUALMIXDOWN Modes . . . . . . 100
Transcoding an Asset from the Avid Interplay Access . . . . . . . . . . . . . . . . . . . . . . 103
Transcoding an Asset from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . 105
Connecting to the Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Performing a Transcode from within the Avid Editing Application . . . . . . . . . . 106
Working with an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Preparing the Workgroup for Auto Transcode . . . . . . . . . . . . . . . . . . . . . . . . . 107
Configuring the AutoTranscode Service . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Verifying that the Auto Transcode Service is Running . . . . . . . . . . . . . . . 109
Identifying an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Transcoding Avid Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Location of Automatically Transcoded Files. . . . . . . . . . . . . . . . . . . . . . . . . . . 111

9

Chapter 7

Working with the Archive Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Check List for Archiving and Restoring Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Installing and Registering the Archive Service Provider and Restore Service
Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Installing the Archive Provider and Restore Provider . . . . . . . . . . . . . . . . . . . 116
Registering the Archive Provider or the Restore Provider. . . . . . . . . . . . . . . . 119
Setting Up the Connection for the Archive Provider or Restore Provider
and Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Starting the Archive and Restore Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Configuring the Archive Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Archiving Duplicate Versions of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Adding AAF Metadata to an Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Specifying the Archive Server, Segment Size, and Restore Process . . . . . . . 127
Defining the Maximum Number of Simultaneous Jobs . . . . . . . . . . . . . . . . . . 128
Configuring Auto Archive Using the Avid Service Configuration . . . . . . . . . . . 129
Verifying the Auto Archive Service is Running Using Avid Service Framework 131
Verifying the Auto Archive Service is Running Using Computer Management 133
Connecting to the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Working with an Interplay Archive Service and Interplay Restore Profile . . . . . . . 136
Creating an Interplay Archive or Interplay Restore Profile . . . . . . . . . . . . . . . 136
Interplay Archive Profile and Interplay Restore Profile Definitions . . . . . . . . . 138
Locating the Partition Value for an Archive Profile . . . . . . . . . . . . . . . . . . . . . 138
Archiving Assets from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . . 141
Connecting to the Media Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Performing an Archive from within the Avid Editing Application . . . . . . . . . . . 142
Archiving Assets using Avid Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Working with an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Preparing the Workgroup for Auto Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Identify an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Archiving Assets Using an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . 148
Location of Automatically Archived Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Searching the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Restoring a Clip from the Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

10

Working with Partial Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Performing a Partial Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Partial Restore Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Viewing Partially Restored Media Files in Interplay Access. . . . . . . . . . . . . . . 158
How the System Defines the Size of a Partially Restored File. . . . . . . . . . . . . 159

Chapter 8

Working with the Stream Publish Service . . . . . . . . . . . . . . . . . . . . . . . 161
Workflow for Creating Streaming Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Check List for Stream Publish Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Installing and Registering the Stream Publish Service Provider . . . . . . . . . . . . . . . 166
Installing the Stream Publish Service Package . . . . . . . . . . . . . . . . . . . . . . . . 166
Registering the Stream Publish Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Setting up the Connection for the Stream Publish Provider to the
Media Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Starting the Stream Publish Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Creating a Stream Publish Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Manually Creating QuickTime Reference Movies . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Chapter 9

Automatically Publishing QuickTime Reference Movies . . . . . . . . . . . 179
Check List for Auto Publish Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Verifying the Workflow Engine Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Allowing Internet Explorer to Access the Avid Interplay Workflow Engine
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Importing Auto-Publish Flow Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Modifying the Flow Chart Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Chapter 10

Working with the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Workflow for Copying Metadata and Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Check List for Copying Assets to Another Workgroup . . . . . . . . . . . . . . . . . . . . . . 196
Installing and Registering the Copy Service Provider . . . . . . . . . . . . . . . . . . . . . . . 198
Installing the Copy Service Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Registering the Copy Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Setting Up the Connection for the Copy Provider and Media Services Engine 204
Starting the Copy Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

11

Using an Interplay Copy Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Creating an Interplay Copy Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Interplay Copy Service Profile Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Copying Assets and Media to Another Workgroup Using Interplay Access. . . . . . 211
Copying Assets and Media to Another Workgroup Using an Avid Editing
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Chapter 11

Automatically Copying Assets to Another Workgroup . . . . . . . . . . . . 217
Check List for the Auto-Copy Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Installing the Avid Interplay Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Configuring the Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Verifying the Auto-Copy Service is Running . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Understanding the Auto-Copy Folder Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Rules of Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Identifying an Auto-Copy Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder 226
Automatically Backing Up the Complete Database and Media . . . . . . . . . . . . . . . 227

Chapter 12

Working with the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Check List for the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Registering the Delivery Receiver in an Avid Interplay Workgroup . . . . . . . . . . . . 231
Installing and Registering the Delivery Service Provider . . . . . . . . . . . . . . . . . . . . 232
Installing the Delivery Service Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Registering the Delivery Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Setting Up the Connection for the Delivery Provider and Media Services
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Starting the Delivery Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Creating an Avid Interplay Delivery Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Transferring Assets through Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Transferring Assets through an Avid Editing System . . . . . . . . . . . . . . . . . . . . . . . 244
Viewing the Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Verifying the Delivery Receiver Service is Running Using Avid Service
Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Monitoring the Health of the Interplay Delivery Receiver Service . . . . . . . . . . . . . 248

12

Chapter 13

Working with the ProEncode Service . . . . . . . . . . . . . . . . . . . . . . . . . . 251
ProEncode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Check List for Using ProEncode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Setting Up ProEncode Client and Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Configuring the ProEncode Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
ProEncode Provider Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Creating an Interplay ProEncode Provider Profile . . . . . . . . . . . . . . . . . . . . . . . . . 256
Setting Up a ProEncode Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Installing the ProEncode Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Configuring a ProEncode Client on an Avid Editing Application . . . . . . . . . . . 258
Setting up a Standalone ProEncode Client . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Encoding a Clip or a Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Sharing Folders in an Avid Unity Environment. . . . . . . . . . . . . . . . . . . . . . . . . 261
Sending a Clip or Sequence to ProEncode from an Avid Editing
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Adding a File to ProEncode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Monitoring the Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
ProEncode Provider Post-to-Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Check List for ProEncode Provider Post-to-Web . . . . . . . . . . . . . . . . . . . . . . . 268
Configuring Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Creating a FlipFactory Administrator Account for ProEncode . . . . . . . . . . . . . 272
Creating a Factory for the ProEncode Account . . . . . . . . . . . . . . . . . . . . . . . . 273
Preparing Java for Avid NewsPoller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Appendix A

Installing Encoding Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Anystream Agility Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Check List for Installing Anystream Agility Workgroup. . . . . . . . . . . . . . . . . . . 280
Installing the Anystream Agility Workgroup Software. . . . . . . . . . . . . . . . . . . . 281
Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers . . . . . . . . . . . . . . . 281
Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Installing Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Configuring Telestream FlipFactory for Avid Unity. . . . . . . . . . . . . . . . . . . . . . 283

13

Appendix B

Installing Microsoft SQL Server 2005 Express . . . . . . . . . . . . . . . . . . . 285
Verify That Microsoft SQL Server 2005 Express is Installed . . . . . . . . . . . . . . . . . 286
Remove SQL Server Desktop Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Installing Microsoft .NET Framework 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Installing Microsoft SQL Server 2005 Express Toolkit . . . . . . . . . . . . . . . . . . . . . . 288
Installing Microsoft SQL Server 2005 Express. . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Configure Microsoft SQL Server 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Appendix C

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Finding Solutions for Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
General ProEncode Troubleshooting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Checking Media Services Jobs Using Avid Diagnostics . . . . . . . . . . . . . . . . . . . . 308
Troubleshooting the Progress of Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Additional Installation and Configuration Information . . . . . . . . . . . . . . . . . . . . . . . 309
Name Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Updating the HOSTS File (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Archive and Restore Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

14

Using This Guide
Congratulations on your purchase of the Avid® Interplay® Media Services system consisting
of the Interplay Media Services Engine, the Interplay Media Services and Transfer Status
Tool, and the media services.
The Media Services Engine lets you take advantage of a network environment and pass
compute-intensive tasks to other workstations on your network. This allows video editors to
stay focused on their editing tasks.
For example, today’s production houses face a rising demand for translating media into
formats suitable for distribution via the Web, DVD, or CD-ROM — often at the same time.
The encoding operation is a critical part of this work. By moving or distributing this
operation to lower cost, dedicated workstations, editing workstations are free to perform
other tasks allowing you to generate two streams of revenue-producing work in parallel.
The Interplay Media Services Engine and its Media Services and Transfer Status Tool are
the keys to managing these resource-intensive process. This software infrastructure manages
all of the Interplay Media Services. As Avid develops new Media Services services, the
Media Services Engine will manage those services as well.
This guide is intended for all Interplay Media Services users, from beginning to advanced.
Unless noted otherwise, the material in this document applies to the Windows® XP and
Mac OS® X operating systems.The majority of screen shots in this document were captured
on a Windows XP system, but the information applies to both Windows XP and Mac OS X
systems. Where differences exist, both Windows XP and Mac OS X screen shots are shown.

n

The documentation describes the features and hardware of all models. Therefore, your
system might not contain certain features and hardware that are covered in the
documentation.

Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action

n

A note provides important related information, reminders,
recommendations, and strong suggestions.

c

A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.

w
>

A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.

16

(Windows), (Windows
only), (Macintosh), or
(Macintosh only)

This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.

Bold font

Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.

Italic font

Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Courier Bold font identifies text that you type.

Ctrl+key or mouse action

Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.

If You Need Help

If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation
was published:
-

If the latest information for your Avid product is provided as printed release notes,
they ship with your application and are also available online.
If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document
(README_product.pdf) and is also available online.

You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes
available. To view these online versions, select ReadMe from the Help menu, or visit
the Knowledge Base at www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read or join online message-board discussions.

Viewing User Guides on the Interplay Portal
You can quickly access the Interplay user guides from any system in the Interplay
environment.
To open the Interplay Portal web page:

1. Type the following line in your web browser:
http://Interplay_Engine_name

For Interplay_Engine_name substitute the name of the computer running the Interplay
Engine software. For example, the following line opens the portal web page on a system
named docwg:
http://docwg
2. Click the “Avid Interplay Documentation” link to access the User Information
Center page.
17

Accessing the Online Library
The Avid Interplay Online Library DVD contains all the Avid Interplay product
documentation in PDF format.

n

You will need Adobe® Reader® to view the PDF documentation online. You can download
the latest version from the Adobe web site.
To access the online library from the Online Library DVD:

1. Insert the Online Library DVD into the drive.
2. Double-click the Mainmenu file.
The Interplay Online Library contains several multimedia feature presentations. This
multimedia content is an excellent first resource for learning how to use an application or for
understanding a particular feature or workflow.

Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator™
(ALEX), visit http://learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).

18

1 Working with the Avid Interplay Media
Services System
The Interplay Media Services system uses the concept of service providers. The Media
Services Engine manages the various providers. A provider is a software program that can
perform a particular service for an Avid editing application, such as transcode, archive, and
restore of assets.
You can use the Interplay Media Services in a workgroup. A workgroup enables
collaborative workflows by allowing multiple editors to share media. For diagrams showing
typical shared-storage workgroup configurations, see Avid Interplay Best Practices.
This chapter provides an overview of the Interplay Media Services system and contains the
following topics:
•

Media Services Software Components

•

Understanding the Various Media Services

•

Check Lists for Media Services Service Providers

•

Configuration Requirements

•

International Character Support

•

Starting the Interplay Media Services Engine

Media Services Software Components
The software used to manage service providers is composed of two major components: the
Media Services Engine and the Avid Interplay Media Services tool. Also available is the
standalone Avid Interplay Media Services and Transfer Status tool software that lets you
manage media services from another system on the network.

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The Interplay Media Services server and any clients need the Avid Interplay Access software
and the Avid Service Framework for Client software installed.

1 Working with the Avid Interplay Media Services System

For details on each component, see the following topics:
•

Understanding the Media Services Engine Software

•

Understanding the Avid Interplay Media Services and Transfer Status Tool

•

Understanding the Standalone Media Services and Transfer Status Tool

Understanding the Media Services Engine Software
The Media Services Engine matches jobs and their corresponding settings with suitable
providers. The Media Services Engine is a repository of job and provider information. It lets
individual providers choose jobs that they are able to process according to the service for
which they are configured.
The Media Services Engine should not reside on the same computer as an Avid editing
application. The Media Services Engine might be installed on a provider system, depending
on the individual provider, and workload and memory usage of the particular computer.
The Avid Interplay Media Services window displays current information about the status of
the Media Services Engine, including the host name for the system on which the Media
Services Engine resides. The Media Services Engine uses the host name to identify itself on
the network.
The following example shows a host name of DocMS that is the host name of the system
where the Interplay Media Services Engine resides.

20

Media Services Software Components

The Avid Interplay Media Services window provides access to the Media Services and
Transfer Status tool. For information about using the Media Services and Transfer Status
tool, see “Using the Media Services and Transfer Status Tool” on page 35.
You can also set Interplay Media Services settings from the Avid Interplay Media Services
window. For information on setting the Interplay Media Services settings, see “Configuring
the Media Services Engine” on page 31.
For a procedure on starting the Interplay Media Services Engine, see “Starting the Interplay
Media Services Engine” on page 25.

Understanding the Avid Interplay Media Services and Transfer
Status Tool
The Avid Interplay Media Services and Transfer Status tool communicates with the Avid
Interplay Media Services Engine to let you manage media services. The Media Services and
Transfer Status tool installs with the Interplay Media Services software. Media services,
such as Avid Interplay Transcode, are layered on the software infrastructure known as
Interplay Media Services.

21

1 Working with the Avid Interplay Media Services System

The Media Services Engine and the Media Services and Transfer Status tool manage all
media services. The Media Services and Transfer Status tool performs three types of
functions:
•

Provides detailed information about Media Services, based on lists of jobs, encoders,
profiles, and users.

•

Provides controls for managing services and registering providers.

•

Provides controls for managing Media Services such as canceling jobs, deleting
provider software, creating or deleting profiles, and creating or deleting users.

The functions you can perform depends on your user’s rights. Administrators can perform
the following tasks:
•

Register and delete providers

•

View details on any job

•

Delete jobs submitted by any user

•

Purge the jobs list

Regular users can perform administrative tasks only on their own jobs.
For information about the Media Services and Transfer Status tool, see “Media Services and
Transfer Status Tool User Interface” on page 38.

Understanding the Standalone Media Services and Transfer
Status Tool
The standalone Media Services and Transfer Status tool software communicates with the
Interplay Media Services Engine to let you manage media services from any system that has
the Media Services and Transfer Status tool software installed.

Understanding the Various Media Services
Media services can be distributed to dedicated workstations in a networked environment,
thereby freeing computer resources to perform other tasks.
When you install a Media Services services on a computer, the installation program also
installs a provider software program for each service. After you install the services, you use
the Media Services Engine to register the providers that you want to use on a particular
computer.
The following table lists the services managed by the Media Services Engine.

22

Understanding the Various Media Services

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The services managed by the Media Services Engine are not limited to the services listed in
this table.

Description of Media Services service providers
Service

Description

Avid Interplay Transcode service

Lets you transcode Avid assets from one Avid-supported resolution
to another. For example, you can use the Avid Interplay Transcode
service to create a low resolution version of a sequence or master
clip. For more information, see “Working with the Transcode
Service” on page 79.

Avid Interplay Archive service
Avid Interplay Restore service

Provides access to archive and restore features. The Avid Interplay
Archive and Restore services manage the process of moving data,
instead of using the Avid Interplay Transfer Engine. For more
information, see “Working with the Archive Service” on page 113.

Avid Interplay Stream Publish service

Lets you create QuickTime reference movies that refer to MPEG-4
video files and MPEG1 Level 2 audio files. The files are checked into
the Interplay database so you can play the assets in the Interplay
Access. For more information, see “Working with the Stream Publish
Service” on page 161 and “Automatically Publishing QuickTime
Reference Movies” on page 179.

Avid Interplay Copy service

Lets you copy assets (metadata) and their media files from one
workgroup to another. For more information, see “Working with the
Copy Service” on page 193.

Avid Interplay Delivery service

Lets you transfer a clip and its media files or only the portion that is
used in a subclip or a sequence. For more information, see “Working
with the Delivery Service” on page 229.

Avid Interplay Auto Media services

Lets you configure folders and subfolders to perform tasks
automatically. You can use the Avid Service Configuration settings to
configure the various auto media services.

•

Auto Archive

•

Auto Transcode

•

Auto Transfer

•

Auto Copy

Avid Interplay ProEncode™ service

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An auto archive and auto transcode operation includes
subfolders. An auto transfer operation does not include
subfolders. An auto copy operation maintains the same folder
structure as the source workgroup.

Provides integration to AnyStream™ and Telestream for non-Avid
format transcode services (for example, transcoding from an Avid
resolution to Windows Media File format). For more information, see
“Working with the ProEncode Service” on page 251.

23

1 Working with the Avid Interplay Media Services System

Check Lists for Media Services Service Providers
The following table provides a list of the various Media Services service providers with a
reference to the specific check list for each service. These check lists provide a list of the
setup steps to install and use the various services.
For a check list for setting up and installing the Interplay Media Services Engine, see
“Check List for Setting up the Media Services Engine” on page 27.
Media Services service
provider

Documentation

Interplay Transcode service

“Check List for Transcoding Assets” on page 82

Interplay Archive service
Interplay Restore service

“Check List for Archiving and Restoring Assets” on page 114

Interplay Stream Publish service

“Check List for Stream Publish Workflow” on page 164 and
“Check List for Auto Publish Workflow” on page 180.

Interplay Copy service

“Check List for Copying Assets to Another Workgroup” on
page 196

Interplay Delivery service

“Check List for the Delivery Service” on page 230

Interplay ProEncode Provider

“Check List for Using ProEncode” on page 252

Configuration Requirements
A workgroup enables collaborative workflows by allowing multiple editors to share media.
For diagrams showing typical shared-storage workgroup configurations, see Avid Interplay
Best Practices.

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24

For any configuration issues that were noted after the document went to print, see the Avid
Interplay Media Services ReadMe file.

International Character Support

International Character Support
Interplay includes international character support (ICS). ICS allows you to display and input
characters in languages other than English. This release of Interplay supports international
character support for the following languages:

n

•

Simplified Chinese and Traditional Chinese

•

Japanese

•

French, Italian, German, and Spanish

Asian languages are not supported with Interplay Media Services, Interplay ProEncode, or
SGL FlashNet.
For additional information on using ICS, see the Avid Interplay ReadMe and International
Character Support on the Avid Knowledge Base.

Starting the Interplay Media Services Engine
To start the Interplay Media Services Engine:

t

Click Start and select Programs > Avid > Avid Interplay Media Services.
The Avid Interplay Media Services window opens.

25

1 Working with the Avid Interplay Media Services System

26

2 Interplay Media Services Installation
and Configuration
These tasks are explained in the following topics:
•

Check List for Setting up the Media Services Engine

•

Registering the Media Services Engine in an Avid Interplay Workgroup

•

Configuring the Media Services Engine

For details on setting up the Media Services system in a Avid Unity workgroup environment,
see the Avid Interplay Server Installing and Configuring document.

Check List for Setting up the Media Services
Engine
The following table provides a list of steps to perform when setting up the Media Services
Engine in a workgroup.
Setting up the Media Services Engine in a Workgroup Check List
Task

Section Reference



Add the Interplay Media Services server to
the Interplay workgroup.

See Avid Interplay Software Installation and
Configuration Guide.



Make sure an Interplay Media Services
administrator account is setup on Avid
Unity.

See the Avid Interplay Software Installation
and Configuration Guide.



Mount workspaces.

See Avid Interplay Best Practices.



Make sure the Interplay Media Services
application key is connected to the server.

See the Avid Interplay Software Installation
and Configuration Guide.

2 Interplay Media Services Installation and Configuration

Setting up the Media Services Engine in a Workgroup Check List (Continued)
Task



Section Reference

Install the Interplay Media Services Engine See the Avid Interplay Software Installation
software and the supporting software.
and Configuration Guide.
•

Avid Service Framework for Client

•

Avid Interplay Access

•

Avid Interplay Media Services

•

Additional Media Services service
providers



Register the Media Services Engine in a
Interplay workgroup.

See “Registering the Media Services Engine in
an Avid Interplay Workgroup” on page 28.



Configure the Media Service Engine.

See “Configuring the Media Services Engine”
on page 31.

•

Setup e-mail notifications

•

Identify the workgroup’s Interplay
Engine system

•

Setup auto-purging of jobs



Start the Avid Interplay Media Services
Engine software.

See “Starting the Interplay Media Services
Engine” on page 25.



Install and configure any Media Services
service providers.

See “Check Lists for Media Services Service
Providers” on page 24.

Registering the Media Services Engine in an Avid
Interplay Workgroup
Before you can use any Media Services Engine services, you must register the Media
Services Engine in an Interplay workgroup by opening the Avid Interplay Administrator and
identifying the system that runs the Media Services Engine. After you register the Media
Services Engine, the Media Services and Transfer Status tool automatically connects to the
Media Services Engine.

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28

If you are performing an upgrade, you do not have to register existing Media Services
Engines.

Registering the Media Services Engine in an Avid Interplay Workgroup

To register the Media Services Engine for the workgroup environment:

1. Click Start and select Programs > Avid > Avid Interplay Access Utilities > Avid
Interplay Administrator.
The Avid Interplay Administrator opens.
2. Click Server Hostname Settings in the Site Settings area.
The following illustration shows the Site Settings area of the Avid Interplay
Administrator.

The Server Hostname Settings window opens.
3. In the Interplay Media Services Settings area, type the name of the system that runs the
Media Services Engine and click Apply Changes.

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If your Interplay environment includes the Interplay Delivery workflow, to receive transfers
you must add the hostname and the port number of the system where the Delivery Receiving
service is installed. For more information, see “Registering the Delivery Receiver in an Avid
Interplay Workgroup” on page 231.

29

2 Interplay Media Services Installation and Configuration

While you have the Server Hostname Settings window open, it is a good time to check
whether you have entered the name of the workgroup in the Workgroup and
MediaIndexer Settings area of the window. The Avid Instinct and Avid Interplay Assist
applications use this setting to locate the Media Indexer that is used to monitor shared
storage.
4. (Option) Near the center of the Server Hostname Settings window, make sure your
Workgroup name is in the Workgroup Name field. Type the workgroup name if
necessary. This field is case sensitive.
5. (Option) Click Check MediaIndexer to check whether the Media Indexer that monitors
shared storage is running.
If the Media Indexer is running, the system returns the name of the High Availability
group that the Media Indexer is associated with and the name of the workgroup.
6. Click Log out and close the Avid Interplay Administrator.

30

Configuring the Media Services Engine

Configuring the Media Services Engine
After installing the Media Services Engine software, you can configure the Media Services
Engine settings to:
•

Send e-mail notifications about the status of jobs.

•

Identify the workgroup’s Avid Interplay Engine system.
By identifying the Avid Interplay Engine system, when you log in to the Media Services
Engine, the Media Services user information is updated with the user information in the
Avid Interplay Administrator.

•

Automatically purge Media Services jobs to improve the performance of the Avid
Interplay Media Services and Transfer Status tool. The auto-purge settings take effect
immediately, you do not have to restart the Interplay Media Services Engine.
-

You can set a start time for the auto purge to begin within 15 minute intervals.
If you want to cancel a scheduled auto-purge process, you must cancel the process
before it starts. After an auto-purge process begins you cannot cancel the process.

-

You can choose to purge pending jobs, cancelled jobs, completed jobs, and error
jobs. For the chosen jobs type, all jobs for all services for all users are purged.

c

When scheduling the auto-purge process, you should choose a low activity time. The
auto-purge process might impact the server’s performance and the ability to connect.

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The History area on the Avid Interplay Media Services Engine window provides information
about the auto purge settings, such as any changes made to the settings.
To configure the Interplay Media Services Engine settings:

1. Click Start and select Programs > Avid > Avid Interplay Media Services.
The Avid Interplay Media Services window opens.
2. Click the Settings button.

31

2 Interplay Media Services Installation and Configuration

The Avid Interplay Media Services Engine Settings dialog box opens.

3. Type localhost in the Database Computer Name text box.
4. In the SMTP (Simple Mail Transfer Protocol) Server text box, type the name of your
local mail server (for example, mail.mycompany.com). If you don’t know the name of
your local mail server, ask your network administrator.
5. In the From Address text box, type an e-mail address for the Media Services Engine. For
example, broker@mycompany.com.
6. (Option) You can configure an SMTP Username and SMTP Password if your network
supports secure e-mail. These settings give the Media Services Engine a name and
password so that is can successfully send e-mail notification. If a network does not use
secure e-mail, the settings do not apply and are disregarded.

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32

The Clean Start option is reserved for future use. Make sure it is set to No.

Configuring the Media Services Engine

7. In the Interplay Engine Hostname text box, type the host name of the Avid Interplay
Engine system.
If this text box is left blank, the Media Services user information in the Avid Interplay
Administrator is not used for authentication during login.
8. (Option) From the Auto Purge Enabled menu, select On.

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For the chosen job type, all jobs for all service providers, and for all users are purged.
Therefore, you cannot purge jobs for a specific service provider, such as Interplay
Transcode.
Jobs are automatically purged depending on the following settings:
-

Purge Start Time—Select a time to start the auto purge (15 minute intervals).

-

Purge PENDING Jobs?—Yes, purges all pending jobs for all service providers.

-

Purge CANCELLED Jobs?—Yes, purges all cancelled jobs for all service
providers.

-

Purge COMPLETED Jobs?—Yes, purges all completed jobs including jobs with the
Warning status (question mark icon) for all service providers.

-

Purge ERROR Jobs?—Yes, purges all error jobs for all service providers.

9. Click OK.
The Avid Interplay Media Services Engine Settings dialog box closes.

33

2 Interplay Media Services Installation and Configuration

34

3 Using the Media Services and Transfer
Status Tool
This chapter explains how to use the Media Services and Transfer Status tool and contains
the following topics:
•

Opening the Media Services and Transfer Status Tool

•

Media Services and Transfer Status Tool User Interface

•

Using the Jobs Page

•

Using the Providers Page

•

Using the Services Page

•

Using the Users Page

For an overview of the Media Services and Transfer Status tool, see “Understanding the
Avid Interplay Media Services and Transfer Status Tool” on page 21.

Opening the Media Services and Transfer
Status Tool
The Media Services and Transfer Status tool can be used on any computer that has an
internet connection to a computer running the Media Services Engine. Media Services
clients include the Media Services and Transfer Status tool software.

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Using the Media Services and Transfer Status tool on a standalone system requires the
installation of the Avid Interplay Media Services and Transfer Status software. For
information, see “Interplay Media Services Installation and Configuration” on page 27.

3 Using the Media Services and Transfer Status Tool

To open the Media Services and Transfer Status tool:

1. Do one of the following:
t

From the Avid Interplay Media Services window, click Admin Tool.

t

From the Avid Interplay Access application, select Tools > Interplay Media
Services Status.

t

From the Avid Interplay Administrator, in the Site Settings area, click the Interplay
Media Services icon. When you open the Media Services and Transfer Status tool
from the Avid Interplay Administrator, the name is “Interplay Media Services.”

The Media Services and Transfer Status tool login window opens.
2. Type your username and password. See “Using the Users Page” on page 55.
3. Type the host name of the system on which the Media Services Engine resides in the
Media Services Host text box.
The Media Services host name is the name of the computer that the Media Services
Engine runs on. You can find the host name in the Name field of the Avid Interplay
Media Services window. Previously typed host names are available from the Media
Services Host menu.

36

Opening the Media Services and Transfer Status Tool

4. Click the Login button.
If the username and password are accepted, the Jobs page opens.

37

3 Using the Media Services and Transfer Status Tool

Media Services and Transfer Status Tool User
Interface
The Media Services and Transfer Status tool user interface is made up of five pages. The tab
selected determines which page of the Media Services and Transfer Status tool is displayed.
The page displayed determines the Media Services and Transfer Status tool’s functional
mode and which of the mode-related controls — also referred to as pages — are displayed.
The pages are described in the following table:
Media Services Status Administration Tool Pages
Page

Description

Section Reference

Jobs

Displays the status and other information about jobs
See “Using the Jobs Page” on
submitted to the Media Services Engine. Lets you cancel page 38.
or retry jobs, depending on your level of privilege.

Providers

Displays information about systems that are running
See “Using the Providers Page”
Media Services provider software. Lets you register and on page 49.
delete providers, depending on your level of privilege.

Services

Displays a list of services and service information. Lets
you install and delete services.

See “Using the Services Page”
on page 52.

Users

Displays a list of user accounts. Lets you create and
delete accounts, depending on your level of privilege.

See “Using the Users Page” on
page 55.

Profiles

Lets you create templates to use when performing an
operation.

See “Working with Media
Services Profiles” on page 73.

Using the Jobs Page
The Jobs page displays information about Media Services jobs and lets you cancel, delete,
and retry jobs. The Jobs page opens by default after you log in to the Media Services and
Transfer Status tool.
The following topics describe the options available from the Jobs page:

38

•

Jobs Page Information

•

Configuring the Reporting of Service Job Status

•

Customizing the Jobs Page Columns

•

Filtering the Jobs List

Using the Jobs Page

•

Viewing Details About a Job

•

Purging the Jobs List

•

Prioritizing a Job

•

Canceling a Job

•

Deleting a Job

•

Retrying a Job

•

Exporting the Jobs List

Jobs Page Information
The Jobs page displays information about jobs submitted to the Media Services Engine. You
can specify how the status of the various service jobs are reported, see “Configuring the
Reporting of Service Job Status” on page 40.
The following table describes the information displayed on the Jobs page.
Jobs Page
Column

Description

Status

The colors and icons in the display indicate the status of the job:
•

Yellow bar with no icon = Job is processing.

•

Green bar with Check Mark icon = Job is completed.

•

Gray bar with Stop icon = Job has been canceled.

•

Caution icon = Job has failed with an error.

•

Gray bar with no icon = Job is pending or is in a queue.

For information on changing the status reporting of jobs, see “Configuring the
Reporting of Service Job Status” on page 40.
Service

The name of the service to which the job was sent.

Job Name

The file name submitted by the client to Media Services Engine. This might have
a suffix — determined by the particular service — appended to it.

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Job ID

Administrators can view information about all jobs, whereas users
without administrator privileges can view all jobs, but can only see the
username and clip names of their own jobs.

A number automatically generated by the Media Services Engine.

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3 Using the Media Services and Transfer Status Tool

Jobs Page
Column

User

Description

The name of the user who submitted the job. For example, transcode jobs display
the Avid editing system host name.

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Administrators can view information about all jobs, whereas users
without administrator privileges can view all jobs, but can only see the
username and clip names of their own jobs.

Progress (%)

The percentage of the job completed.

Priority

The priority of the job, as submitted by the client.

Submit Time

The date and time the job was submitted by the client to the Media Services
Engine.

Start Time

The date and time that the provider started the job.

End Time

The date and time that the provider reports the job is complete.

Profile Name

Indicates if a profile was used and displays the profile’s name.

Configuring the Reporting of Service Job Status
You can specify how the status of the following service jobs are reported You can set the
status reporting for the following Media Services services:
•

Archive service

•

Restore service

•

Copy service

•

Delivery service

For example, during an archive operation, if one of the media files cannot be found, you can
set the reporting to the Jobs tab of the Media Services and Transfer Status Tool to display
one of the following status indicators:
Job Status Display

Description

Green with check mark icon

Job completed

Green with question mark icon

Job completed with a warning

Caution icon

Job failed with an error

This section describes how to use the Avid Service Configuration tool to set which reporting
status displays with the various conditions of service jobs.
40

Using the Jobs Page

Avid Service Configuration is an application that is included with the Avid Service
Framework services, that lets you set and change parameters for each of the different Avid
services and applications in your workgroup environment.
For more information about Avid Service Framework, see the Avid Service Framework
User’s Guide.
To configure job status displays for Media Services services:

1. On any system running the Avid Service Framework services, open Service
Configuration: by clicking Start and selecting Programs > Avid >
Avid Service Framework > Avid Service Configuration.
The Select Workgroup dialog box opens.

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The Select Workgroup dialog box does not open if the check box specifying to always select
and use this workgroup option was previously selected. When you select this option, the
Select Workgroup dialog box no longer opens when you start the application. The default
workgroup is selected, and the Avid Service Configuration window opens.
2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to
connect to and click Select.
The Avid Service Configuration window opens.
3. In the Directory pane, click the Processes tab and verify that the service is running.

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If the service does not appear in the Avid Service Configuration window, the service is not
running or the system it runs on is not properly connected to the workgroup. Click the Hosts
tab and make sure that the Avid Service Framework services displays the name of the system
that the service is running on.
4. On the Processes tab, expand the service entry, such as Archive Service.
The system displays the name of the computer running the service.
5. Click the computer name.
The Administrator Password Needed dialog box opens.
6. Type the Avid Service Framework Administrator password and click OK.

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By default, Avid Service Framework does not require a password. When a password is used,
it is set through the System Configuration Service. Check with your system administrator for
the correct password.
The system displays the setting tab for the service.
The following example shows the Archive Service settings.

41

3 Using the Media Services and Transfer Status Tool

7. Select the type of status you want to display for each job condition.
Option

Job Status Display / Description

OK

Green with check mark icon / Job completed

Warning

Green with question mark icon / Job completed with a warning

Error

Caution icon / Job failed with an error

8. Click Apply.

Customizing the Jobs Page Columns
The Media Services and Transfer Status tool provides options to customize the columns
displayed on the Jobs page.
To customize which columns display on the Jobs page:

1. Open the Media Services and Transfer Status tool. For more information, see “Opening
the Media Services and Transfer Status Tool” on page 35.
The Jobs page opens by default after you log in to the Media Services and Transfer
Status tool.
2. In the Tools area, click Customize columns.
The Choose Columns dialog box opens.
3. Select the name of the columns you want to display.
4. Click OK.
The columns change to show the selections.
5. (Option) Click a column heading and drag it to a new location.
42

Using the Jobs Page

Filtering the Jobs List
By default, the Jobs list displays all jobs that the Media Services Engine is currently
monitoring. You can customize your view to show only your jobs, to show jobs for a specific
service, or to show only jobs in a selected state.

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Users with Administrator privileges are allowed to cancel or delete any job. Users not
having administrator privileges can only cancel or delete jobs submitted by that user.
To customize the Jobs list:

1. Open the Media Services and Transfer Status tool. For more information, see “Opening
the Media Services and Transfer Status Tool” on page 35.
The Jobs page opens by default after you log in to the Media Services and Transfer
Status tool.
2. In the Filters area, click the Service menu, and select a service.
3. In the Filters area, click the User menu, and select All Users or a specific user name.
4. In the Filters area, click the Status menu, and select one of the following:
-

All — Displays all jobs with their current status.

-

Processing — Displays only jobs that are currently being processed.

-

Completed — Displays only jobs that have been successfully processed.

-

Canceled — Displays only jobs that have been canceled by a user with
administrator privileges.

-

Error — Displays only jobs that have stopped with an error.

-

Pending — Displays only jobs that are waiting to be processed.

5. In the Filters area, click the Priority and select one of the following:
-

ALL — Displays all priority jobs.

-

> — Displays all priority jobs greater than the number indicated.

-

< — Displays all priority jobs fewer than the number indicated.

-

= — Displays all priority jobs equal to the number indicated.

The Jobs page displays jobs that meet the criteria you selected.

43

3 Using the Media Services and Transfer Status Tool

Viewing Details About a Job
You must be logged in as the job owner or as an administrator to view a job’s details.
To view details about a job:

1. Open the Media Services and Transfer Status tool. For more information, see “Opening
the Media Services and Transfer Status Tool” on page 35.
2. On the Jobs page, select the job that you want details about.
3. Click the Details button.
The Job Details window opens.

44

Using the Jobs Page

Job Details Window
The following table provides descriptions of the type of job information displayed in the Job
Details window.
Entry

Description

Job Information

Name

The name of the file submitted by a client to Media Services Engine. It might
include information appended to the file name, depending on the service
requirements.

Service

The Media Services service for which the job was submitted; for example,
ProEncode.

State

The current state of the job.

Submitted By:

The user name associated with the job, as submitted by the client.

Priority

The priority of the job, as submitted by the client.

Provider

The name of the encoder, as registered with the Media Services Engine.

Requested Provider

The name of the provider requested, if one was specified.

Job ID

A number automatically generated by the Media Services Engine.

Batch ID

The number of the batch containing the job.

Profile Name

The name of the profile used for the job, if a profile is used.

Submit Time

The date and time the job was submitted by the client to the Media Services
Engine.

Start Time

The date and time the provider picks up the job.

End Time

The date and time the job was reported as complete by the provider.

Progress

The percentage of the job that has been processed.

Notification

Displays whether notification of job completed or job error is enabled or
disabled.

Input Parameters

The list of Input parameters varies for each service.

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3 Using the Media Services and Transfer Status Tool

Purging the Jobs List
The purge function is available only to users with administrator privileges.

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You can set the Media Services settings to allow for auto-purging of jobs, see “Configuring
the Media Services Engine” on page 31.
To purge the Jobs list:

1. Log on to Media Services Engine as a user with administrator privileges.
2. Open the Media Services and Transfer Status tool. For more information, see “Opening
the Media Services and Transfer Status Tool” on page 35.
3. On the Jobs page, click the Purge button.
The Purge Jobs dialog box opens.

4. Click the Service menu, and select the applicable service.
5. Click the Submitted By menu, and select a particular user or All, depending on the jobs
you want to purge.
6. Select which states of jobs you want to purge.
7. Click the Purge button.
The Jobs list no longer contains the jobs you selected. If a purge fails, a dialog box
opens with a list of the jobs that failed to delete and a reason for the failure.

46

Using the Jobs Page

Prioritizing a Job
You can prioritize the order of the pending jobs. The priority number assigned to a job
indicates the job’s position in the queue for a specific provider. This setting lets you order
jobs in a desired sequence and also move a job to the top of the queue. Priority numbers
range from 1 (highest priority) through 100 (lowest priority). The default priority number
assigned to each job is 50.
When you assign a priority number to a job, the actual order in the queue depends on:
•

If the same priority number is assigned to several jobs of a specific provider, then all
these jobs have an equal chance of executing.

•

Priority numbers are relative only to jobs within a given service. For example, a
transcode job set with priority 1 might not execute before an archive job with
priority 100.

To prioritize a job:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. On the Jobs page, select the job you want to prioritize.
3. Click the Priority button.
The Set Job Priority dialog box opens.
4. Click the arrow button to select a priority number.
The default is 50. The priority range is 1 (highest priority) through 100 (lowest priority).
5. Click OK.
The Priority column displays the new priority for the job.

Canceling a Job
Jobs can be canceled during the Pending or the Processing state. A user can cancel only jobs
that have been submitted under his or her Media Services user name. An administrator can
cancel any job.
Providers periodically check the Media Services Engine for jobs that might need to be
canceled. When a job is canceled, it might take a short time for the job to actually stop and
the status change to be reflected. It is also possible that a job might finish before it can be
canceled. In this case, a dialog box might open stating that the Media Services Engine was
unable to cancel the job.

47

3 Using the Media Services and Transfer Status Tool

To cancel a job:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. On the Jobs page, select the job that you want to cancel.
3. Click the Cancel button. A dialog box opens and asks if you are sure you want to cancel
the job.
4. Click OK to cancel the job.
The job remains in the Jobs list, but the state changes to canceled.

Deleting a Job
To delete a specific job or all jobs on the Jobs page:

1. Open the Media Services and Transfer Status tool. For more information, see “Opening
the Media Services and Transfer Status Tool” on page 35.
2. On the Jobs page, select the specific job you want to delete.
3. Click the Delete button. A dialog box opens and asks if you are sure you want to delete
the job.
4. Click OK to delete the job.

Retrying a Job
You can retry a job that is in the canceled state or error state.
To retry a job:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. On the Jobs page, select the job you want to retry.
3. Click the Retry button.
The Media Services Engine changes the state to Pending and places the job in the queue
for the next available provider.

48

Using the Providers Page

Exporting the Jobs List
You can export the current Jobs list from the Media Services and Transfer Status tool.
To export the Jobs list:

1. Open the Media Services and Transfer Status tool. For more information, see “Opening
the Media Services and Transfer Status Tool” on page 35.
The Jobs page opens by default after you log in to the Media Services and Transfer
Status tool.
2. In the Tools area, click Export list.
A Save dialog box opens.
3. Select a location for the Jobs list file.
4. Type a name for the Jobs list file.
5. Click Save.

Using the Providers Page
The Providers page displays information about computers that are running provider software
and are registered with the Media Services Engine. You can also view specific provider
details and capabilities.
The following topics provide information about using the Providers page:
•

Opening the Providers Page

•

Customizing the Providers Display

•

Viewing Details About a Provider

•

Deleting Providers

For information about using the Providers page to register a provider, see “Registering the
Provider” on page 63.

49

3 Using the Media Services and Transfer Status Tool

Opening the Providers Page
To open the Providers page:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. Click the Providers tab.
The Providers page opens.

The following table describes the information displayed on the Providers page.

50

Providers Page

Description

Status

Indicates whether or not the provider is connected to the Media Services
Engine.

Provider

The name of the service provider, as registered with the Media Services
Engine.

Service

The Media Services service for which the provider has been registered.

Host

The computer name of the provider.

Application

The name of the service provider application.

IP

The IP address of the computer of the provider.

Using the Providers Page

Customizing the Providers Display
By default, the Providers page displays all providers that are registered with the Media
Services Engine. You can customize your view to show only the connected providers or
providers of a particular service.
To customize the Providers display:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. Click the Providers tab. The Providers page opens.
3. In the Filters area, click the Service menu, and select the applicable service.
4. In the Filters area, click the Status menu, and select the applicable condition.
The Providers page displays providers that match your selections.

Viewing Details About a Provider
To view details about a provider:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. On the Providers page, select the provider that you want details about.
3. Click the Details button.
The Provider Details window opens.
The following table provides descriptions of the type of provider information displayed
in the Provider Details window.
Providers Page

Description

Name

The name of the service provider, as registered with the Media Services
Engine.

Service

The Media Services service for which the provider has been registered.

Host Name

The computer name of the provider.

Application

The name of the service provider application.

IP Address

The IP address of the computer of the provider.

Connected

Indicates whether or not the provider is connected to the Media Services
Engine.

51

3 Using the Media Services and Transfer Status Tool

Deleting Providers
If a provider is connected to the Media Services Engine, the provider cannot be deleted until
it has been disconnected and all processing jobs are stopped. You must be logged in as an
administrator to delete any providers.
To delete a provider:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. Click the Providers tab. The Providers page opens.
3. Select the provider, and click Delete.
A dialog box opens and asks if you are sure you want to delete the provider.
4. Click OK.
The provider is no longer registered with the Media Services Engine. To register it
again, see “Registering the Provider” on page 63.

Using the Services Page
The Services page displays information about the services that are installed and lets the user
install new services, upgrade existing services, or delete services that were previously
installed.
For information about installing a service, see “Installing a Media Services Service
Package” on page 60.
The following topics provide information about the Servers page:

52

•

Opening the Services Page

•

Displaying Details About a Service

•

Deleting a Media Services Service

Using the Services Page

Opening the Services Page
To open the Services page:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. Click the Services tab.
The Services page opens.

Displaying Details About a Service
To display information about a specific service:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. Click the Services tab. The Services page opens.
3. Select the service about which you want information.
4. Click Details.
The Service Details page opens.

53

3 Using the Media Services and Transfer Status Tool

The specific information displayed on the Service Details page differs for each
installed service.

Deleting a Media Services Service
If the service has been registered on the Providers page, you must first delete the provider for
that service. For more information, see “Deleting Providers” on page 52.
To delete a service:

1. Log on to Media Services Engine as an administrator.
2. Open the Media Services and Transfer Status tool. For more information, see “Opening
the Media Services and Transfer Status Tool” on page 35.
3. Make sure all providers for the services that you are deleting have been deleted prior to
deleting the services themselves. See “Deleting Providers” on page 52.
54

Using the Users Page

4. Click the Services tab. The Services page opens.
5. Select the service you want to delete.
6. Click Delete.
The service is removed. To add the service again, see “Installing a Media Services
Service Package” on page 60.

Using the Users Page
The Users page lets you create and manage user accounts. The default login for the
Media Services and Transfer Status tool is the user name Administrator, without a password.
Avid recommends assigning a password to this account after installing the Media Services
Engine. For more information, see “Reassigning Passwords” on page 57.
The Users page displays information based on the user’s login profile. A user logged in as an
Administrator can view information about all jobs, whereas users without administrator
privileges can view all jobs, but can only see the username and clip names of their own jobs.

n

Adding or changing users on the Users page has no effect if a host name is set in the
Interplay Engine Hostname setting in the Avid Interplay Media Services Engine Settings
dialog box. However, you can give a user Interplay Media Services Administrator privileges
using the Users page. For information on setting the Interplay Engine Hostname setting, see
“Configuring the Media Services Engine” on page 31.
When you attempt to log in to the Interplay Media Services Engine, and a host name is set in
the Interplay Engine Hostname setting in the Avid Interplay Media Services Engine Settings
dialog box, the Media Services Engine authenticates the user name and password you
provided with the Avid Interplay Engine. If the login is successful, the user name and
password are added or updated to the Media Services database user’s table; the user name
and password appear on the Users page.
The following topics describe the Users page:
•

Opening the Users Page

•

Setting Up User Accounts

•

Reassigning Passwords

•

Deleting User Accounts

55

3 Using the Media Services and Transfer Status Tool

Opening the Users Page
To open the Media Services Users page:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. Click the Users tab.
The Users page opens with user accounts listed in the User name column.

Setting Up User Accounts
To set up a user account:

1. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
2. Click the Users tab. The Users page opens.
3. Click the Add button. A dialog box opens.
4. Type a user name in the Username text box.
User names and passwords are case sensitive and can contain only letters, numbers, and
underscores. They can be up to 255 characters.
5. (Option) You can assign a password by typing a password in the Password text box, then
typing it again in the Retype Password text box. Passwords are not required.
6. Type the applicable information about the user in the other text boxes.
7. (Option) If this user is an administrator, select the “is Administrator” option.
8. Click Save.
56

Using the Users Page

Reassigning Passwords
If a user forgets his or her password, a new one must be assigned. If you forget the
Administration password, it must be reset. Contact Avid Customer Support. For more
information, see “If You Need Help” on page 17.
To reassign a user password:

1. Log in to Media Services Engine as an administrator.
2. Open the Media Services and Transfer Status tool as described in “Opening the
Media Services and Transfer Status Tool” on page 35.
3. Click the Users tab. The Users page opens.
4. Select the user that you want to change the password.
5. Click the Edit button. A dialog box opens.
6. Type a new password in the Password text box, then type it again in the Retype
Password text box.
7. Click Save.

Deleting User Accounts
You must be logged in to Media Services Engine as an administrator to delete user accounts.

n

The user “Administrator” cannot be deleted. If you try to delete Administrator, you receive
an error message.
To delete a user account:

1. Log in to Media Services Engine as an administrator.
2. Open and log in to the Media Services and Transfer Status tool as described in “Opening
the Media Services and Transfer Status Tool” on page 35.
3. Click the Users tab. The Users page opens.
4. Select the User Name for each account you want to delete.
5. Click the Delete button.
A dialog box opens and asks if you are sure you want to delete the user account.
6. Click OK.
The user account is deleted.
To re-create user accounts, see “Setting Up User Accounts” on page 56.

57

3 Using the Media Services and Transfer Status Tool

58

4 Installing Services and Registering
Providers
Before you can use a service, you must install the software needed by the service, then use
the Media Services Engine to register the Media Services provider, and make sure the
service is started. The service software must be installed before you set up the Media
Services provider.

n

When a provider is installed, a service zip file is available that is used to install the service
into the Media Services Engine.
When you upgrade a service, any existing profiles for that service are preserved. However,
you must review the settings of all existing profiles to make sure they have the correct
values. For information about upgrading services and preserving profiles, see “Rules for
Upgrading a Service and Preserving Profiles” on page 70.
This chapter provides example procedures for installing a service and connecting it to the
Media Services Engine. For specific information about each service, see “Understanding the
Various Media Services” on page 22.
These tasks are explained in the following topics:

n

•

List of Media Services Service Packages

•

Installing a Media Services Service Package

•

Registering the Provider

•

Connecting a Provider to the Service Software

•

Starting the Media Services Service Provider

•

Verifying a Service Provider is Connected

•

Rules for Upgrading a Service and Preserving Profiles

You do not use the Media Services Engine to configure the Auto Archive, and Auto
Transcode, and Auto Copy. Instead, use the Avid Interplay Administrator and the Avid
Service Framework services. For more information, see “Configuring Auto Archive Using
the Avid Service Configuration” on page 129.

4 Installing Services and Registering Providers

List of Media Services Service Packages
The following table provides a list of the various Media Services services and the service
provider package name for each service.
Service

File Name of package software

Avid Interplay Transcode

TranscodeService.zip

Avid Interplay Archive

Archive.zip

Avid Interplay Restore

Restore.zip

Avid Interplay Stream Publish

Publishing.zip

Avid Interplay Copy

CopyMedia.zip

Avid Interplay Delivery

PTFService.zip

Avid Interplay ProEncode

ProEncode.zip

Installing a Media Services Service Package
After you install the Media Services Engine and the Media Services service software, you
can use the Media Services and Transfer Status tool to install the Media Services service
package. Before you upgrade a service, see “Rules for Upgrading a Service and Preserving
Profiles” on page 70.

n

For the Avid Interplay ProEncode service installation, you must install the service using the
Media Services and Transfer Status tool on the Interplay Media Services server. You cannot
use a remote system. This allows the appropriate files that are needed for communication
through port 8080 and http to be placed on the Interplay Media Services server. You can
install the Interplay ProEncode Provider software on a server other than the Media Services
server. You must, however, have access to the location of the ProEncode.zip file, which is
installed with the provider software. You can also copy the ProEncode.zip file from the
provider system to the Interplay Media Services server before you install the ProEncode
service.
To install a Media Services service provider package:

1. Open and log in to the Media Services and Transfer Status tool as described in “Opening
the Media Services and Transfer Status Tool” on page 35.
2. Click the Services tab.

60

Installing a Media Services Service Package

The Services page displays the currently configured services.

3. Click Install/Upgrade.
The Install/Upgrade Service dialog box opens.

4. Click the Browse button and navigate to the folder containing the service zip file. For a
list of service zip file names, see “List of Media Services Service Packages” on page 60.

n

You can use the Microsoft Windows Search tool to help you locate the folder that contains
the .zip file. The .zip files are included with the installation of the provider software. Make
sure you have access to the location of the .zip file. You can also copy the .zip files from the
provider system to the Interplay Media Services server.
The following is an example of the .zip file folder location when the provider is installed
on the same system as the Interplay Media Services Engine.
-

For Transcode Service — C:\Program Files\Avid\Avid Interplay Transcode\
TranscodeService
61

4 Installing Services and Registering Providers

5. In the folder, select the service.zip file.
The following illustration shows the TranscodeService.zip file selected.

6. Click Save.
The path to the file appears in the Install/Upgrade Service dialog box.

7. Click Install/Upgrade.

62

Registering the Provider

The service appears on the Services page. In this example the Transcode Service now
appears on the Services page.

Registering the Provider
After you install a Media Services service, you need to register the provider.
The Provider page on the Media Services and Transfer Status tool is used to register a
provider for a particular service. The provider receives information about jobs and passes the
information to other applications where appropriate. The provider also supplies the Media
Services Engine with information about the provider, job status, and other information
depending on the service.
To register the Provider with the Media Services Engine:

1. Open and log in to the Media Services and Transfer Status tool on the Media Services
system that will run the provider. See “Opening the Media Services and Transfer
Status Tool” on page 35.
2. Click the Providers tab.

63

4 Installing Services and Registering Providers

The Providers page displays all of the currently registered providers.

3. Click Register.
The Register Provider dialog box opens.
4. Do the following:
a.

Service menu — Select a service. For a list of services, see “List of Media Services
Service Packages” on page 60.

b.

Provider Name — Type the name that you want to use to identify this particular
provider. You can have several providers on your workgroup for the same service,
so you should use a meaningful name.

c.

(Option) Application Name — For Transcode Providers leave this text box blank,
because the system automatically fills in that value.

As an example, the following illustration shows the Register Provider dialog box with
the values filled in for a Transcode Service.

64

Connecting a Provider to the Service Software

5. Click Register.
The Provider appears in the Providers page. Notice that the service is not running and is
not connected to the Media Services Engine, as indicated by the Stop icon in the Status
column. You must still connect the Provider to the Media Services service software. See
“Connecting a Provider to the Service Software” on page 65.

Connecting a Provider to the Service Software
After you install a Media Services service and register the provider, you need to connect the
provider to the Media Services service software. You can use the following procedure as an
example. For specific procedures for the various services, see “Understanding the Various
Media Services” on page 22.
The following procedure uses the Transcode service as an example.
To connect a Provider to the Media Services Engine:

1. Depending on the service, click Start and select Programs > Avid > Avid Interplay
Service, for example, Avid Interplay Transcode.
The service dialog box opens.

65

4 Installing Services and Registering Providers

The following example shows the Transcode Service dialog box.

2. Click Settings.
The Provider Settings dialog box opens.
3. Do the following:
a.

Provider Name — Type the name of the provider you specified in “Registering the
Provider” on page 63. In this example, the name is Transcode_01.

b.

Media Services Engine Host Name — Type the name of the system running the
Media Services Engine application.

c.

Automatically Connect — Select either Yes or No (default) to automatically
connect to the Media Services Engine when the application starts.

The following illustration shows the Provider Settings dialog box with the values filled
in for a Transcode Service.

66

Connecting a Provider to the Service Software

4. Click OK.
5. Click Connect in the service dialog box.
The following example shows the Transcode Service.
The Transcode Service dialog box now shows that the service is connected and shows
the provider you selected to connect to. This example shows Transcode_01 as the
provider.

The Provider page in the Media Services and Transfer Status tool now shows that the
service is connected, indicated by a check mark in the Status column.

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4 Installing Services and Registering Providers

Starting the Media Services Service Provider
The Auto Archive service starts automatically.
To start the service provider software:

1. Click Start and select Programs > Avid > Avid Interplay service.
Depending on the service settings, one of the following happens:

n

-

Automatically Connect—Yes, the service dialog box opens for the service you
selected and is connected to the service.

-

Automatically Connect—No, the service dialog box opens for the service you
selected and displays Idle. Click the Connect button to connect to the service.

The service provider dialog box displays the start date and start time of the providers based
on the Microsoft® Windows® time.
After the connection is made, the Status line in the service dialog box reads “Checking
for Jobs,” and the History window displays the message “Connection Established.” The
Connect button changes to a Disconnect button.

68

Verifying a Service Provider is Connected

The following example shows the Transcode Service dialog box as connected.

n

If the provider cannot connect to the Media Services Engine, the Status line reads
“Connection Error.” Ensure the Media Services Engine is running, the service is installed,
the provider is properly registered, and then click Connect again.

Verifying a Service Provider is Connected
To verify a service is running using the Media Services and Transfer Status tool:

1. Open the Media Services and Transfer Status tool. See “Opening the Media Services
and Transfer Status Tool” on page 35.
2. Click the Providers tab.
The system displays the status of the Media Services providers. In the following
illustration, the Transcode service is connected, indicated by a check mark in the Status
column.

69

4 Installing Services and Registering Providers

n

The Auto Archive service does not appear in this list. Use the Avid Service Framework
Configuration window to verify the Auto Archive service is running. See “Verifying the Auto
Archive Service is Running Using Avid Service Framework” on page 131.

Rules for Upgrading a Service and Preserving
Profiles
When you are upgrading a Media Services service you need to perform the same procedures
as a new installation, such as installing the service, registering the service provider and
connecting the provider to the service software. However, before and after you upgrade a
service you need to follow a few rules:

70

•

You should perform the upgrade of the service during a low usage time or when the
Media Services engine is offline.

•

You can only install a newer version of an existing service.

•

The Media Service Engine only supports one version of a service at a time.

•

When upgrading a Media Services service, click the Admin Tool button on the Avid
Interplay Media Services window to open the Avid Interplay Media Services and
Transfer Status tool.

Rules for Upgrading a Service and Preserving Profiles

•

n

Make sure the service providers are disconnected, by verifying the Interplay Media
Services and Transfer Status tool’s Providers page shows Stop in the Status column.

You do not need to delete the service profiles or unregister the service before performing the
upgrade, as was required in versions prior to v2.0. However, if you want to delete a service
completely, you need to first delete all the profiles, providers, and then delete the service.
•

During the service upgrade, you cannot cancel the upgrade, however you can continue
to work.

•

When upgrading any of the Media Services services, all existing profiles are saved.
However, because the new version of the service might contain new or modified profile
settings, you must review your profiles after the upgrade. New and modified settings are
marked with a caution icon in the Parameters area of the profile. These marked settings
require you to either set a valid value or leave the text box blank, depending on the
requirements for the new or modified profile setting.
For information about the various profile settings, see “Working with Media Services
Profiles” on page 73.

n

You can modify multiple profile setting values using the Profiles page. For information, see
“Modifying Multiple Profiles” on page 74.
•

On the Profiles page, after the service is upgraded, a caution icon displays next to any
profile settings that were removed in the new version of the service. You need to check
each existing profile to make sure it meets your needs. The existing profile retains the
older profile settings to provide backward compatibility, however these older settings
are not used with the new version of the service.

•

On the Profiles page, after the service is upgraded, a caution icon displays next to any
profile settings that the values were modified by the new version of the service. You
need to check each existing profile to make sure it meets your needs. The existing
profile retains the older profile setting values to provide backward compatibility,
however these older setting values are not used with the new version of the service.

71

4 Installing Services and Registering Providers

72

5 Working with Media Services Profiles
Profiles let you set up templates to use when performing an operation. For example, you can
create a profile to use with the Interplay Transcode service. When you select the profile, the
Transcode service automatically performs the transcode operation using the specified target
resolution, stores the new media on the specified workspace, and stores the new asset in the
designated target folder, as defined in the profile.
You can update the values set in multiple profiles at the same time by using the Multiple
Profile Select mode. To use this mode, the profiles must be of the same type. For example,
you can select multiple Transcode service profiles and then change the Workspace value to
update the values in all the selected Transcode service profiles. For more information, see
“Modifying Multiple Profiles” on page 74.
Before you upgrade a service you can preserve existing profiles by following the rules listed
in “Rules for Upgrading a Service and Preserving Profiles” on page 70.
This chapter provides an example procedure for creating a profile. For specific procedures to
create profiles for the various services, see the references in the following table.
Service name

Documentation

Interplay Transcode Service

“Creating a Interplay Transcode Service Profile” on page 92

Interplay Archive Service

“Creating an Interplay Archive or Interplay Restore Profile” on
page 136

Interplay Restore Service
Interplay Copy Service

“Using an Interplay Copy Service Profile” on page 208

Interplay Stream Publish Provider

“Creating a Stream Publish Service Profile” on page 174

Interplay Delivery Provider

“Creating an Avid Interplay Delivery Profile” on page 241

Interplay ProEncode Provider

“Creating an Interplay ProEncode Provider Profile” on page
256

5 Working with Media Services Profiles

Modifying Multiple Profiles
From the Profiles page of the Avid Interplay Media Services and Transfer Status tool, you
can select multiple profiles to batch modify option values at the same time. When you select
more than one profile in the Profiles list, the Parameters area changes to multi-select mode
with the title “Parameters for All Selected Profiles.”
For example, you can select several Transcode profiles, and then change the Workspace
value once in the parameters area for all the selected profiles.
This feature is useful after you upgrade a service provider and you need to modify your
existing profiles to correct any values that are not supported with the new version of the
service provider. In the Parameters area of the profile, a caution icon indicates which profile
settings require attention. This feature is also, useful for settings the parameters of multiple
profiles after installing a new Media Services services.

To modify multiple profiles at the same time:

1. Open and log in to the Media Services and Transfer Status tool:

n

t

From the Avid Interplay Media Services window, click Admin Tool.

t

From the Avid Interplay Administrator, in the Site Settings area, click the Interplay
Media Services icon.

When you open the Media Services and Transfer Status tool from the Avid Interplay
Administrator, the name is “Interplay Media Services.”
2. Click the Profiles tab.
3. In the Service menu, select a service. For example, Avid Interplay Transcode Service.
4. In the Profiles list, select all the profiles you want to batch modify the setting values.

74

Modifying Multiple Profiles

The Parameters for All Selected Profiles displays in the parameters area.

5. In the Parameters for All Selected Profiles area, click the option with the value you want
to change.
The option’s value field displays.
6. Type or select a new value for the option.
7. Click Save All.
Only the options displaying their value field are updated for all of the selected profiles.

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5 Working with Media Services Profiles

Creating a Media Services Service Provider Profile
This section gives an example of how to create a service provider profile. It uses the
Transcode service in the example.
To create a profile:

1. Open and log in to the Media Services and Transfer Status tool:

n

t

From the Avid Interplay Media Services window, click Admin Tool.

t

From the Avid Interplay Administrator, in the Site Settings area, click the Interplay
Media Services icon.

When you open the Media Services and Transfer Status tool from the Avid Interplay
Administrator, the name is “Interplay Media Services.”
2. Click the Profiles tab.
3. In the Service menu, select a service. For example, Avid Interplay Transcode Service.

4. Click Add in the Profiles area.

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Creating a Media Services Service Provider Profile

The Add Profile dialog box opens.

5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the
name that users see when they right-click an asset and select a service, for example
Transcode.
6. Click OK.
The name appears in the Profiles list and an empty template appears in the
Parameters area.
7. In the Parameters area, set a value for each option as needed.
8. Click Save in the Parameters area.
The Save Profile dialog box opens.

9. Click Yes to save your changes.
You can define several operations under one main profile name. For example, you can
add subjobs to transcode several resolutions using one profile. The system processes
each subjob in turn.
To add subjobs:

t

Click Add in the Sub Jobs area.

77

5 Working with Media Services Profiles

78

6 Working with the Transcode Service
This chapter explains how to setup and use the Transcode service to transcode assets from
within the Avid editing application and from the Avid Interplay Access application. To
simplify the process, you can use a profile that determines the parameters to use when
transcoding an asset.
•

Understanding the Transcode Services Modes

•

Check List for Transcoding Assets

•

Installing and Registering the Transcode Service Provider

•

Starting the Transcode Provider

•

Creating a Interplay Transcode Service Profile

•

Transcoding an Asset from the Avid Interplay Access

•

Transcoding an Asset from an Avid Editing Application

•

Working with an Auto Transcode Folder

Transcoding Avid assets from one resolution to another resolution is available with the Avid
Interplay Transcode service and Avid Interplay Auto Transcode service. For example, you
can use the Avid Interplay Transcode service to create a low resolution version of a sequence
or master clip. You can also use the Interplay Transcode process to mixdown the video and
audio tracks during the transcode.
Before you can use the Transcode service, you need to check that the Transcode service is
installed and connected. For a list of the steps to prepare for transcoding, see “Check List for
Transcoding Assets” on page 82.

n
n
n

The Transcode service system requires an application key for any Transcode services that
are not run on the Interplay Media Services Engine server.
To transcode non-Avid assets, use the Avid Interplay ProEncode provider.
When accessing an Interplay Transcode system remotely, you should use the Microsoft
Windows Remote Desktop Connect command instead of VNC. The Remote Desktop Connect
feature requires setup on the Interplay Transcode system. For information, see the Microsoft
Windows documentation.

6 Working with the Transcode Service

Understanding the Transcode Services Modes
The Transcode profile lets you select various modes to perform different types of transcodes.
•

WHOLE — Transcodes the entire clip. For sequences, the full source clips that make up
the sequence are transcoded.

•

CONSOLIDATE — For subclips, only the portion of the clip that makes up the subclip
is transcoded. For sequences, just the portion of the clips that are contained in the
sequence are transcoded. This creates partially online media for the related clips.

•

MIXDOWN — The transcode process mixes down the audio and video. Profile settings
let you control if the audio and video are included in the mixed down master clip. See
“Understanding MIXDOWN Mode During the Transcode Process” on page 80.

•

DUALMIXDOWN — The transcode process creates one master clip with two
resolutions. Profile settings let you control if audio and video are included during each
of the mixed down processes. See “Understanding the DUALMIXDOWN Mode During
the Transcode Process” on page 81.

Understanding MIXDOWN Mode During the Transcode Process
The Interplay Transcode service can mixdown the audio and video during the transcode
process of sequences. You can setup an Interplay Transcode profile in the Avid Interplay
Media Services and Transfer Status window for the type of mixdown you want to perform.
Then you can use Interplay Access or an Avid editing system to select the items to transcode
and select the profile to use for the transcode and mixdown.
When performing a mixdown the following items are preserved in the mixed down master
clips, if they are available in the original sequence:
•

Locators and column property values

•

Restrictions on any portion of the sequence

•

Headframes are generated if the source sequence contained them

The metadata of the newly created mixed down master clip contains a reference to the
original sequence.
Video mixdown supports all target resolutions and all effects, except 3-D video effects.
Audio mixdown supports target formats MPEG1 Layer 2 and Uncompressed PCM audio.
Audio plug-in effects are not supported.
You can setup the Interplay Transcode profile to map the source audio tracks to various
target audio tracks. For information about mapping the audio tracks, see “Mapping of Audio
Tracks in MIXDOWN and DUALMIXDOWN Modes” on page 100.
80

Understanding the Transcode Services Modes

n

An Interplay Transcode profile that is setup for audio mixdown, can be used with sequences
or clips that do not contain audio. Therefore, you do not need a specific profile for video
only mixdowns. This is also true for video mixdowns, a profile set for video mixdown can be
used with sequences that do not contain video. In both cases, the mixdown finishes as
expected.
The information about the Interplay Transcode profile settings used for mixing down the
audio and video, see “MIXDOWN Mode - Transcode Profile Settings” on page 97.

Understanding the DUALMIXDOWN Mode During the Transcode
Process
The Interplay Transcode service uses the DUALMIXDOWN mode to create one master clip
with two resolutions. For example, you can use DUALMIXDOWN mode to create a master
clip that contains both low-resolution and high-resolution media files of a selected asset. The
low-resolution proxy files are available for use while the high-resolution is being generated.
You can use profile settings to determine if the video and audio are included in the mixed
down master clip.

n

The information about the Interplay Transcode profile settings used for mixing down the
audio and video in DUALMIXDOWN mode, see “DUALMIXDOWN Mode - Transcode
Profile Settings” on page 99.
Transcoding with DUALMIXDOWN mode is useful in workflows that include streaming
playback of assets in Interplay Access.
When performing a dual mixdown the following items are preserved in the mixed down
master clip, if they are available in the original sequence:
•

Locators and column property values

•

Restrictions on any portion of the sequence

•

Headframes are generated if the source sequence contained them

The metadata of the newly created mixed down master clip contains a reference to the
original sequence.
Video mixdown supports all target video resolutions and all effects, except 3-D video
effects. Audio mixdown supports target formats MPEG1 Layer 2 and Uncompressed PCM
audio. Audio plug-in effects are not supported.
You can setup the Interplay Transcode profile to map the source audio tracks to various
target audio tracks. For information about mapping the audio tracks, see “Mapping of Audio
Tracks in MIXDOWN and DUALMIXDOWN Modes” on page 100.

81

6 Working with the Transcode Service

n

An Interplay Transcode profile that is setup for audio mixdown, can be used with sequences
or clips that do not contain audio. Therefore, you do not need a specific profile for video
only mixdowns. This is also true for video mixdowns, a profile set for video mixdown can be
used with sequences that do not contain video. In both cases, the mixdown finishes as
expected.

Check List for Transcoding Assets
For the transcode process, the following table provides a check list of steps for installing and
configuring the Interplay Media Services system in an Avid Unity™ environment, and
configuring an Avid editing system. The check list also provides references where to find
more information about each step.

n

If the Transcode provider is not running on the Interplay Media Services system, you must
connect an application key to a USB port on the Transcode provider system.

Transcoding Assets Check List
Task

Section Reference



Check your configuration.



Make sure the Interplay Media Services application
See the Avid Interplay Software Installation and
key is connected. If the Transcode provider is not
Configuration Guide.
running on the Interplay Media Services system, you
must also connect an application key to the Transcode
provider system.



Make sure the Interplay Media Services Engine
See the Avid Interplay Software Installation and
software and the supporting software are installed and Configuration Guide and “Interplay Media
configured in the workgroup.
Services Installation and Configuration” on
page 27.
• Avid Service Framework for Client
•

Avid Interplay Access

•

Avid Interplay Media Services

•

Avid Interplay Transcode service

See “Configuration Requirements” on page 24.



(Option) Install the Interplay Auto Archive that
includes Interplay Auto Transcode service software.

See “Preparing the Workgroup for Auto
Transcode” on page 107.



Install and register the Interplay Transcode service
provider.

See “Installing and Registering the Transcode
Service Provider” on page 83.

82

Installing and Registering the Transcode Service Provider

Transcoding Assets Check List (Continued)
Task

Section Reference



Connect the Interplay Transcode service provider to
the Media Service Engine.

See “Setting Up the Connection for the
Transcode Provider and Media Services
Engine” on page 89.



Start the Interplay Transcode service provider.

See “Starting the Transcode Provider” on page
91.



Verify the Interplay Transcode service is connected.

See “Verifying a Service Provider is
Connected” on page 69.



(Option) Create a Interplay Transcode profile.

See “Creating a Interplay Transcode Service
Profile” on page 92.



Performing a transcode using Interplay Access.

See “Transcoding an Asset from the Avid
Interplay Access” on page 103.



Performing a transcode using an Avid editing system. See “Transcoding an Asset from an Avid
Editing Application” on page 105.

Installing and Registering the Transcode Service
Provider
Before you can use the Transcode service provider, you must install the software needed by
the service, then use the Media Services Engine to install and register the Transcode
provider, and make sure the service is started. The Transcode service software must be
installed before you set up the Transcode provider.

n

When the Transcode service is installed, a service zip file is available that is used to install
the service into the Media Services Engine.
These tasks are explained in the following topics:

n

•

Installing the Transcode Service Package

•

Registering the Transcode Provider

•

Setting Up the Connection for the Transcode Provider and Media Services Engine

You do not use the Media Services Engine to configure the Auto Archive, and Auto
Transcode, and Auto Copy. Instead, use the Avid Interplay Administrator and the Avid
Service Framework services. For more information, see “Working with an Auto Transcode
Folder” on page 106.
83

6 Working with the Transcode Service

Installing the Transcode Service Package
After you install the Media Services Engine and the Interplay Transcode service software,
you can use the Media Services and Transfer Status tool to install and register the Transcode
service provider into the Media Services Engine.
To install the Transcode service package:

1. Make sure the Media Services Engine and the Interplay Transcode service software is
installed.
2. From the Avid Interplay Media Services Engine window, click Admin Tool.
3. Click the Services tab.
The Services page displays the currently configured services.

4. Click Install/Upgrade.
The Install/Upgrade Service dialog box opens.

84

Installing and Registering the Transcode Service Provider

5. Click the Browse button and navigate to the folder containing the TranscodeService.zip
file.
The following is an example of the folder location when the provider is installed on the
same system as the Interplay Media Services Engine.
C:\Program Files\Avid\Avid Interplay Transcode\TranscodeService
You can use the Microsoft Windows Search tool to help you locate the folder that
contains the TranscodeService.zip file.

n

The TranscodeService.zip file is included with the installation of the Avid Interplay
Transcode software. Make sure you have access to the location of the TranscodeService.zip
file.
6. In the folder, select the TranscodeService.zip file.
The following illustration shows the TranscodeService.zip file selected.

7. Click Save.

85

6 Working with the Transcode Service

The path to the file appears in the Install/Upgrade Service dialog box.

8. Click Install/Upgrade.
The Avid Interplay Transcode Service appears on the Services page.

Registering the Transcode Provider
After you install the Transcode service provider, you need to register the Transcode provider
with the Transcode service.
The Provider page on the Media Services and Transfer Status tool is used to register the
Transcode provider for the Transcode service. The provider receives information about jobs
and passes the information to other applications where appropriate. The provider also
supplies the Media Services Engine with information about the provider, job status, and
other information depending on the service.

86

Installing and Registering the Transcode Service Provider

To register the Transcode provider with the Transcode service:

1. Open and log in to the Media Services and Transfer Status tool on the Media Services
system that will run the provider.
2. Click the Providers tab.
The Providers page displays all of the currently registered providers.

3. Click the Register button.
The Register Provider dialog box opens.
4. Do the following:
a.

Service menu — Select Avid Interplay Transcode Service

b.

Provider Name — Type the name that you want to use to identify this particular
provider. You can have several providers on your workgroup for the same service,
so you should use a meaningful name.

c.

(Option) Application Name — For Transcode providers leave this text box blank,
because the system automatically fills in that value.

The following illustration shows the Register Provider dialog box with the values filled
in for a Transcode service.

87

6 Working with the Transcode Service

5. Click Register.
The Transcode provider appears in the Providers page. Notice that the service is not
running and is not connected to the Media Services Engine, as indicated by the Stop
icon in the Status column. You must still connect the Transcode provider to the Media
Services Engine software. See “Setting Up the Connection for the Transcode Provider
and Media Services Engine” on page 89.

88

Installing and Registering the Transcode Service Provider

Setting Up the Connection for the Transcode Provider and Media
Services Engine
After you install the Transcode service and register the Transcode provider, you need to
connect the Transcode provider to the Media Services Engine software.
To set up the connect between the Transcode provider to the Media Services Engine:

1. Click Start and select Programs > Avid > Avid Interplay Transcode.
The Transcode Service dialog box opens.

2. Click Settings.
The Provider Settings dialog box opens.
3. Do the following:
a.

Provider Name — Type the name of the provider you specified in “Registering the
Transcode Provider” on page 86. In this example, the name is Move01.

b.

Media Services Engine Host Name — Type the name of the system running the
Media Services Engine application.

c.

Automatically Connect — Select either Yes or No (default) to automatically
connect to the Media Services Engine when the application starts.

89

6 Working with the Transcode Service

The following illustration shows the Provider Settings dialog box with the values filled
in for the Transcode provider.

4. Click OK.
5. Click Connect in the Service window.
The Transcode Service dialog box now shows that the service is connected and shows
the provider you selected to connect to.

The Provider page in the Media Services and Transfer Status tool now shows that the
service is connected, indicated by a check mark in the Status column.

90

Starting the Transcode Provider

Starting the Transcode Provider
The following procedure describes how to connect the Transcode provider service with the
Media Services Engine.
To start the Transcode service provider:

1. Click Start and select Programs > Avid > Avid Interplay Transcode.
Depending on the service settings, one of the following happens:

n

-

Automatically Connect—Yes, the service dialog box opens for the service you
selected and is connected to the service.

-

Automatically Connect—No, the service dialog box opens for the service you
selected and displays Idle. Click the Connect button to connect to the service.

The service provider dialog box displays the start date and start time of the providers based
on the Microsoft® Windows® time.
After the connection is made, the Status line in the service dialog box reads “Checking
for Jobs,” and the History window displays the message “Connection Established.” The
Connect button changes to a Disconnect button.

91

6 Working with the Transcode Service

The following example shows the Transcode Service dialog box as connected.

n

If the provider cannot connect to the Media Services Engine, the Status line reads
“Connection Error.” Ensure the Media Services Engine is running, the service is installed,
the provider is properly registered, and then click Connect again.
Related Topics

Verifying a Service Provider is Connected

Creating a Interplay Transcode Service Profile
You can create a profile to use when performing a Transcode or an Auto Transcode
operation. Transcode profiles are available from the Transcode menu when you right-click
an Avid asset.
Transcode profiles let you define the following:

n
92

•

The portion of the Avid asset that is transcoded

•

Job priority

•

Resolution and format

•

Workspace for the media files

For information on transcoding MultiRez clips, see the “Using MultiRez and Dynamic
Relink” chapter in the Basics Guide or the Help for your Avid editing application.

Creating a Interplay Transcode Service Profile

To create a transcode profile:

1. Open and log in to the Media Services and Transfer Status tool:

n

t

From the Avid Interplay Media Services window, click Admin Tool.

t

From the Avid Interplay Administrator, in the Site Settings area, click the Interplay
Media Services icon.

When you open the Media Services and Transfer Status tool from the Avid Interplay
Administrator, the name is “Interplay Media Services.”
2. Click the Profiles tab.
3. In the Service menu, select Avid Interplay Transcode Service.

4. Click Add in the Profiles area.

93

6 Working with the Transcode Service

The Add Profile dialog box opens.

5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the
name that users see when they right-click an asset and select Transcode.
6. Click OK.
The name appears in the Profiles list and an empty template appears in the
Parameters area.
7. In the Parameters area, select a Mode as follows:
-

WHOLE — Transcodes the entire clip. For sequences, the full source clips that
make up the sequence are transcoded. For subclips, the full source clip that makes
up the subclip is transcoded.

-

CONSOLIDATE — For subclips, transcodes only the portion of the clip that makes
up the subclip. For sequences, transcodes only the portion of the clips that are
contained in the sequence. This creates partially online media for the related clips.

-

MIXDOWN — During the transcode, the video and audio are mixed down, as
specified in the profile, to create one master clip. See “Understanding MIXDOWN
Mode During the Transcode Process” on page 80.

-

DUALMIXDOWN — Performs two transcodes of the selected asset, to create a
single master clip with two resolutions associated with it. See “Understanding the
DUALMIXDOWN Mode During the Transcode Process” on page 81.

8. In the Parameters area, define the values you want in the profile for the selected mode.
See “Transcode Profile Parameters” on page 95.
9. Click Save in the Parameters area.
The Save Profile dialog box opens.

94

Creating a Interplay Transcode Service Profile

10. Click Yes to save your changes.
You can define several transcode operations under one main profile name. For example,
you can add subjobs to transcode several resolutions using one profile. The system
processes each subjob in turn.
To add subjobs:

t

Click Add in the Sub Jobs area.

Transcode Profile Parameters
The parameters available in a transcode profile depends on the Mode setting.

n

•

WHOLE—see “WHOLE Mode - Transcode Profile Settings” on page 95

•

CONSOLIDATE—see “CONSOLIDATE Mode - Transcode Profile Settings” on page
96

•

MIXDOWN—see “MIXDOWN Mode - Transcode Profile Settings” on page 97

•

DUALMIXDOWN—see “DUALMIXDOWN Mode - Transcode Profile Settings” on
page 99

Avid Interplay Access v1.6 or higher is required to use some XDCAM HD resolutions in the
TargetVideoQuality menu.

WHOLE Mode - Transcode Profile Settings

WHOLE Mode Transcode Profile Settings
Parameter

Description

Mode

Select WHOLE
The WHOLE mode transcodes the entire clip. For
sequences, the full source clips that make up the sequence
are transcoded. For subclips, the full source clip that makes
up the subclip is transcoded.

Priority

Select a priority. This value allows you to assign job
priorities to different profiles. Priority numbers range from
1 (highest priority) through 100 (lowest priority). The
default priority number assigned to each job is 50.

TargetAudioQuality

Select an audio resolution for the transcode or select None.

95

6 Working with the Transcode Service

WHOLE Mode Transcode Profile Settings (Continued)
Parameter

Description

TargetAudioQualityDual

Not used in WHOLE mode, only available with
DUALMIXDOWN mode

TargetAudioTrackMapping

Not used in WHOLE mode, only available with Mixdown
mode

TargetVideoQuality

Select a video resolution for the transcode or select None.

TargetVideoQualityDual

Not used in WHOLE mode, only available with
DUALMIXDOWN mode

VideoTimeCodeFormat

Not used - for future use

Workspace

Type the name of the Avid Unity workspace that will hold
the new media files.

CONSOLIDATE Mode - Transcode Profile Settings

CONSOLIDATE Mode Transcode Profile Settings
Parameter

Description

Mode

Select CONSOLIDATE
For subclips, transcodes only the portion of the clip that
makes up the subclip. For sequences, transcodes just the
portion of the clips that are contained in the sequence. This
creates partially online media for the related clips.

96

Priority

Select a priority. This value allows you to assign job
priorities to different profiles. Priority numbers range from
1 (highest priority) through 100 (lowest priority). The
default priority number assigned to each job is 50.

TargetAudioQuality

Select an audio resolution for the transcode.

TargetAudioQualityDual

Not used in CONSOLIDATE mode, only available with
DUALMIXDOWN mode

TargetAudioTrackMapping

Not used in CONSOLITAE mode, only available with
MIXDOWN mode and DUALMIXDOWN mode

TargetVideoQuality

Select a video resolution for the transcode.

Creating a Interplay Transcode Service Profile

CONSOLIDATE Mode Transcode Profile Settings (Continued)
Parameter

Description

TargetVideoQualityDual

Not used in CONSOLIDATE mode, only available with
DUALMIXDOWN mode

VideoTimeCodeFormat

Not used - for future use

Workspace

Type the name of the Avid Unity workspace that will hold
the new media files.

MIXDOWN Mode - Transcode Profile Settings

MIXDOWN Mode Transcode Profile Settings
Parameter

Description

Mode

Select MIXDOWN
The MIXDOWN mode sets the transcode process to
mixdown the audio and video. However, you can control
whether the audio or video are included in the mixdown by
using the TargetAudioQuality and TargetVideoQuality
settings.

Priority

Select a priority. This value allows you to assign job
priorities to different profiles. Priority numbers range from
1 (highest priority) through 100 (lowest priority). The
default priority number assigned to each job is 50.

TargetAudioQuality

Select an audio resolution for the transcode.
•

None - the mixed down clip does not include the audio
tracks
For example, if you select None from the
TargetAudioQuality menu, then the audio tracks are not
mixed down during the Interplay Transcode operation.

TargetAudioQualityDual

•

MPEG1 Layer 2 - digital audio compressed to the
MPEG1 Layer 2 specification at 96 Kb/s

•

Uncompressed PCM - uncompressed digital audio
(standard Avid audio)

Not used in MIXDOWN mode, only available with
DUALMIXDOWN mode
97

6 Working with the Transcode Service

MIXDOWN Mode Transcode Profile Settings (Continued)
Parameter

Description

TargetAudioTrackMapping

This text box lets you identify the mapping of source audio
tracks to the output (target) audio tracks. See “Mapping of
Audio Tracks in MIXDOWN and DUALMIXDOWN
Modes” on page 100.

TargetVideoQuality

Select a video resolution for the transcode.
•

None - the mixed down clip does not include the video
tracks
For example, if you select None from the
TargetVideoQuality menu, then the video tracks are not
mixed down during the Interplay Transcode operation.

•

98

Select the video resolution for the mix down

TargetVideoQualityDual

Not used in MIXDOWN mode, only available with
DUALMIXDOWN mode

VideoTimeCodeFormat

Not used - for future use

Workspace

Type the name of the Avid Unity workspace that will hold
the new media files.

Creating a Interplay Transcode Service Profile

DUALMIXDOWN Mode - Transcode Profile Settings

DUALMIXDOWN Mode Transcode Profile Settings
Parameter

Description

Mode

Select DUALMIXDOWN
The DUALMIXDOWN mode sets the transcode process to mixdown the
two sets of video and audio tracks to different resolutions. A single
master clip is created with both resolutions. You can control whether the
audio or video are included in each mixdown by using the
TargetAudioQuality. TargetAudioQualityDual, TargetVideoQuality and
TargetVideoQualityDual settings.

Priority

Select a priority. This value allows you to assign job priorities to different
profiles. Priority numbers range from 1 (highest priority) through 100
(lowest priority). The default priority number assigned to each job is 50.

TargetAudioQuality

Select an audio resolution for the first (primary) transcode.
•

None - the mixed down clip does not include the audio tracks
For example, if you select None from the TargetAudioQuality menu,
then the audio tracks are not mixed down during the Interplay
Transcode operation.

TargetAudioQualityDual

•

MPEG1 Layer 2 - digital audio compressed to the MPEG1 Layer 2
specification at 96 Kb/s

•

Uncompressed PCM - uncompressed digital audio (standard Avid
audio)

Select an audio resolution for the second transcode.
•

None - the mixed down clip does not include the audio tracks
For example, if you select None from the TargetAudioQualityDual
menu, then the audio tracks are not mixed down during the Interplay
Transcode operation.

•

MPEG1 Layer 2 - digital audio compressed to the MPEG1 Layer 2
specification at 96 Kb/s

•

Uncompressed PCM - uncompressed digital audio (standard Avid
audio)

n

If you select a dual target, you should also select a primary target.

99

6 Working with the Transcode Service

DUALMIXDOWN Mode Transcode Profile Settings (Continued)
Parameter

Description

TargetAudioTrackMapping

This text box lets you identify the mapping of source audio tracks to the
output (target) audio tracks. See “Mapping of Audio Tracks in
MIXDOWN and DUALMIXDOWN Modes” on page 100.

TargetVideoQuality

Select a video resolution for the first (primary) transcode.
•

None - the mixed down clip does not include the video tracks
For example, if you select None from the TargetVideoQuality menu,
then the video tracks are not mixed down during the Interplay
Transcode operation.

•
TargetVideoQualityDual

Select the video resolution for the mix down

Select a video resolution for the second transcode.
•

None - the mixed down clip does not include the video tracks
For example, if you select None from the TargetVideoQualityDual
menu, then the video tracks are not mixed down during the Interplay
Transcode operation.

•

Select the video resolution for the mix down

n

If you select a dual target, you should also select a primary target.

VideoTimeCodeFormat

Not used - for future use

Workspace

Type the name of the Avid Unity workspace that will hold the new media
files.

Mapping of Audio Tracks in MIXDOWN and DUALMIXDOWN Modes
When you create a Avid Interplay Transcode profile for mixing down the source audio, you
can also specify how the source audio tracks map to the target audio tracks. The
TargetAudioTrackMapping text box lets you identify the source audio tracks and how you
want them mapped to the target audio tracks.
Use the following rules in the TargetAudioTrackMapping text box:
AudioMode[S or A]TargetAudioTrack=SourceAudioTrack+SourceAudioTrack;
For example, S1=1+2; performs a stereo mapping of the source audio track 1 to the target
audio track 1 and the source audio track 2 to the target audio track 2.
If you leave the TargetAudioTrackMapping text box blank, then the default audio track
mapping is used: S1=0; which is stereo mode with all source audio tracks mapping to target
audio tracks 1 and 2.
100

Creating a Interplay Transcode Service Profile

You can enter a series of output (target) track mapping specifications. The following table
explains the specifications:
TargetAudioTrackMapping
text box

AudioMode

Rule

Type S for stereo mode that uses two target audio tracks and
applies balancing.
Type A for mono mode that uses one target audio track and does
not include balancing.

TargetAudioTrack

n

The S and A are not case sensitive.

Type the target audio track number.
•

For stereo mode the target audio track must be an odd
number. The second stereo target audio track is automatically
set using the number you type +1. For example, if you type S1
then the target audio tracks are audio track 1 and audio
track 2.

=

You must type an equal sign after the Target Audio Track before
specifying the source audio tracks.

SourceAudioTrack

Type a source audio track number.

;

•

Type a specific source audio track number or a series of track
numbers separated by a + (plus sign).

•

Type 0 to include all available source audio tracks.

•

Type -1 to include all odd numbered source audio tracks.

•

Type -2 to include all even numbered source audio tracks.

You must type a ; (semicolon) as a terminator after the source
audio track numbers.

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6 Working with the Transcode Service

The following table provides some common uses of the audio track mapping process.
TargetAudioTrackMapping
text box

102

Explanation

A0=0;

Mono mode, all available source audio tracks are mapped to
equal number of target audio tracks, such as source audio track 1
maps to target audio track 1, source audio track 2 maps to target
audio track 2, and so on.

A1=0;

Mono mode, all available source audio tracks are mapped to
target audio track 1.

A1=-1;

Mono mode, all available odd numbered source audio tracks are
mapped to target audio track 1.

A2=-2;

Mono mode, all available even numbered source audio tracks are
mapped to target audio track 2.

S1=0;

Stereo mode, all available source audio tracks are mapped to
target audio track 1 and target audio track 2. This is the default
result if the text box is left blank.

Transcoding an Asset from the Avid Interplay Access

The following table provides an example of using audio track mapping with multi-language
source clips.

Source Audio Tracks

TargetAudioTrackMapping
text box

Results

Track 1 and 2 - music

S1=1+2+3+4;

Stereo mode

Track 3 and 4 - English
voice over

•

source audio track 1 is mapped to target
audio tracks 1 (music odd track)

Track 5 and 6 - French
voice over

•

source audio track 2 is mapped to target
audio tracks 2 (music even track)

•

source audio track 3 is mapped to target
audio target track 1 (English odd track)

•

source audio track 4 is mapped to target
audio track 2 (English even track)

S3=1+2+5+6;

Stereo mode
•

source audio track 1 is mapped to target
audio track 3 (music odd track)

•

source audio track 2 is mapped to target
audio track 4 (music even track)

•

source audio track 5 is mapped to target
audio track 3 (French odd track)

•

source audio track 6 is mapped to target
audio track 4 (French even track)

Transcoding an Asset from the Avid Interplay
Access
This section describes how to manually transcode an asset. For information on automatically
transcoding an asset, see “Working with an Auto Transcode Folder” on page 106.
To transcode an asset from the Avid Interplay Access:

1. Click Start and select All Programs > Avid > Avid Interplay Access.
2. Locate the asset that you want to transcode.
3. Right-click the asset and select Transcode.

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6 Working with the Transcode Service

The Transcode dialog box opens.

4. Select a profile from the menu and click Set.
The system performs the transcode operation.
5. (Option) To view the progress of the Transcode job, select View > Interplay Media
Services Status.
After the transcode is complete, the new resolution comes online on the asset selected for
transcoding.

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Transcoding an Asset from an Avid Editing Application

Transcoding an Asset from an Avid Editing
Application
This section includes the following topics:
•

Connecting to the Media Services Engine

•

Performing a Transcode from within the Avid Editing Application

Connecting to the Media Services Engine
To connect to the Media Services Engine:

1. In the Avid editing application, select Media Services from the Settings list.
The Media Services Settings dialog box opens.

2. Fill in the following sections:
-

Select the “Media Services are Available” option.

-

Broker — Type the name of the system running the Media Services Engine.

-

Type your user name and password. This user name can be one set up explicitly in
Media Services Engine by the Media Services administrator. It can also be any valid
Avid Interplay user name. For example, you can use the same user name and
password that you use to connect to the Interplay Window.

-

Shared Storage — Leave this field blank. This setting is only used for setting up
Avid Interplay ProEncode.

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6 Working with the Transcode Service

-

Email address — You can use this option if your Media Services Engine is set up
for e-mail notification. See “Configuring the Media Services Engine” on page 31

3. Click OK.

Performing a Transcode from within the Avid Editing Application
To transcode a clip or sequence:

1. Make sure the Media Services Engine and Avid Interplay Transcode service are
running.
2. Select the clip or sequence in the bin or select the asset in the Interplay Window.
3. Select File > Avid Interplay Media Services > Transcode Services > profile name, where
profile name is a profile set up on the Media Services Engine Transcode service.
The system performs the transcode operation according to the rules in the profile that
you select. See “Creating a Interplay Transcode Service Profile” on page 92.
4. (Option) If you have the Avid Interplay Access application installed on your system,
you can run the application and select Tools > Avid Interplay Media Services Status to
view the job progress.

Working with an Auto Transcode Folder
You can identify a folder or subfolder as an Auto Transcode folder. When you move a clip or
sequence asset to the Auto Transcode folder, the Avid Interplay Auto Transcode Service
automatically submits the clip to the Interplay Transcode service for transcoding.

n

The system does not create a new asset when you perform the transcode. You have one asset
with two resolutions associated with the asset. You can view the resolutions in the Avid
Interplay Access or Interplay window.
The Auto Transcode service processes files according to the date and time, using a first-in,
first-out (FIFO) rule. The date and time used depends on when an asset was copied to the
auto folder.

106

•

Preparing the Workgroup for Auto Transcode

•

Identifying an Auto Transcode Folder

•

Transcoding Avid Assets

•

Location of Automatically Transcoded Files

Working with an Auto Transcode Folder

Preparing the Workgroup for Auto Transcode
For information on setting up your workgroup for transcoding, see “Check List for
Transcoding Assets” on page 82.
In addition to the Transcode Service application, you must also install the Avid Interplay
Auto Archive service that includes the Auto Transcode service. These services install with
the Auto Archive installation. For details on installing the software, see the Avid Interplay
Software Installation and Configuration Guide.
To verify the Auto Transcode services is running, see “Verifying that the Auto Transcode
Service is Running” on page 109.
For details on configuring the Avid Interplay Auto Transcode service, see “Configuring the
AutoTranscode Service” on page 107.
Configuring the AutoTranscode Service
This section describes how to use the Avid Service Configuration tool to configure the
AutoTranscode service. The Avid Service Configuration tool is an application that lets you
set and change parameters for each of the different Avid services and applications in your
workgroup environment.
To configure the Avid AutoTranscode service using Avid Service Configuration tool:

1. Open the Avid Service Configuration tool:
t

Click the Start button, and select All Programs > Avid > Avid Service Framework >
Avid Service Configuration

The system displays the Workgroup Server Setting tab for the Avid Automatic Archive,
Transcode, Transfer, and Copy services.

2. Type the Interplay Engine hostname, user name, and password.
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6 Working with the Transcode Service

3. Click the Transfer and Transcode Settings tab.
The system displays the settings for the AutoTransfer and AutoTranscode.

4. In the Configure AutoTranscode area, do the following:
a.

Enable AutoTranscode—Select Yes.

b.

AutoTranscode scanning interval—Type the number of minutes between scans,
minimum allowed is 5 minutes.

c.

Number of times to retry when encountering an error—Type the number of times
you want the system to retry after an error occurs.

d. Number of clips to submit to Interplay Transcode at once—Type the number of
clips you want sent for transcode at one time.
The system can better manage the job-processing task when the jobs are processed
in small batches. The default number is 10 clips submitted for processing at one
time. For example, when the system is transcoding 1,000 clips to the Auto
Transcode folder, the first 10 clips are transcoded, then the next 10 clips are
transcoded, and so on until all 1,000 clips are transcoded.
You can verify that the Avid Interplay Auto Archive and Auto Transcode services
are running; see “Verifying that the Auto Transcode Service is Running” on page
109.

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Working with an Auto Transcode Folder

e.

Include clips in subfolders—Select Yes if you want to transcode the clips in
subfolders.

5. Click Apply.
6. Close the Avid Service Configuration window.
Verifying that the Auto Transcode Service is Running
You can use the Avid Service Framework application to verify a service is running. For more
information about using Avid Service Framework, see the Avid Service Framework User’s
Guide.
To verify that the Auto Transcode service is running:

1. Click the Start button, and then select All Programs > Avid > Avid Service Framework >
Avid Workgroup Properties.
The Avid Workgroup Properties window opens.

If there is a green check mark next to the “Status” field, all services are running.
2. To view the services, click the Advanced button.
The Avid Services dialog box opens.

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6 Working with the Transcode Service

This dialog box lets you view all services that are monitored by the Service Framework.
3. If necessary, select a service and click Start.

Identifying an Auto Transcode Folder
You must be logged in as an Administrator on the Avid Interplay Access to create an
Auto Transcode folder in the Avid Interplay database.
To set up an Auto Transcode folder:

1. Create a folder (or select an existing folder) in the Avid Interplay database, using Avid
Interplay Access.
The following illustration shows a folder named Auto Transcode. You can use any name
that fits your workflow.

2. Right-click the folder and select Set AutoTranscode.
The Set AutoTranscode dialog box opens.

3. Select a Transcode profile for the folder and click Set. For information about profiles,
see “Creating a Interplay Transcode Service Profile” on page 92.
The system adds an Auto Transcode icon to the folder.

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Working with an Auto Transcode Folder

Transcoding Avid Assets
To transcode Avid assets using an Auto Transcode folder:

1. Make sure a folder is configured for Auto Transcoding. See “Identifying an Auto
Transcode Folder” on page 110.
2. (Option) Ensure that the Media Services Engine and the Avid Interplay Transcode
Service are connected. See “Verifying a Service Provider is Connected” on page 69.
3. Locate a clip that you want to transcode, right-click the file, and select Move To.
The Move To dialog box opens.

4. Navigate to your Auto Transcode folder and click OK.
The system starts the Transcode job as a background task.
5. (Option) To view the progress of the Transcode job, select View > Interplay Media
Services Status.

Location of Automatically Transcoded Files
The profile associated with the Auto Transcode folder identifies the workspace for the new
media files associated with the asset.
The system does not create a new asset in the Avid Interplay Access interface when you
perform an Auto Transcode operation. The asset that you selected for transcode now has an
additional resolution associated with it. You can view the resolutions in the Avid Interplay
Access or in the Interplay Window.

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6 Working with the Transcode Service

To view the new resolution in the Avid Interplay Access:

1. From the View Presets menu, select Resolutions.
The Resolutions window opens.

2. Select a new resolution for displaying in the Content area.
3. Click OK.
Columns appear for each resolution you selected.

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7 Working with the Archive Service
This chapter explains how to setup and use the Avid Interplay Archive service to archive and
restore assets from within the Avid editing application and from Avid Interplay Access.
When archiving an asset, you can use a profile to determine the parameters for completing
the archive. An Avid Interplay Auto Archive process is also available to simplify the
archiving process.
•

Check List for Archiving and Restoring Assets

•

Installing and Registering the Archive Service Provider and Restore Service Provider

•

Starting the Archive and Restore Providers

•

Configuring the Archive Services

•

Connecting to the Archive Database

•

Working with an Interplay Archive Service and Interplay Restore Profile

•

Archiving Assets from an Avid Editing Application

•

Archiving Assets using Avid Interplay Access

•

Working with an Auto Archive Folder

•

Searching the Archive Database

•

Restoring a Clip from the Archive

•

Working with Partial Restore

Before you can use the Archive and Restore services, you need to check that the services are
installed and connected. For a list of the steps required to prepare for archiving, see “Check
List for Archiving and Restoring Assets” on page 114.
The archive process lets you create an offline copy of clips, sequences, and other file
assets.You typically set up an Avid Interplay Archive Server and archive database that is
similar to the Avid Interplay Server and database. One major difference is that the files
managed by the Archive Engine are usually stored on an external storage device. The
Archive database keeps track of the files that you store on the external storage device and
lets you restore the files to your online system when they are needed.

7 Working with the Archive Service

For example, you might have high resolution and low resolution versions of a clip. To save
disk space, you can archive the high resolution version and edit with the low resolution
version. When your sequence is finished, you can restore the high resolution version from
the archive and relink your sequence to the high resolution version.
The Avid Interplay Auto Archive service lets you create auto archive folders. Any assets
placed in an auto archive folder are archived according to the Archive settings. For example,
you can create an auto archive folder for each media server (such as an AirSpeed®). Any
assets captured by the AirSpeed are placed in the associated auto archive folder and are
automatically archived.
You can also restore any archived assets.

Check List for Archiving and Restoring Assets
For the archiving process, the following table provides a check list of steps for installing and
configuring the Interplay Media Services system in an Avid Unity environment and
configuring an Avid editing system. The check list also provides references for where to find
more information about each step.

n

You must connect the application key to a USB port on the Avid Interplay Archive provider
system.

Archiving and Restoring Assets Check List
Task

114

Section Reference



Set up and configure an Avid Interplay
Archive Server and associated external
storage library for archiving.

See the Avid Interplay Engine and Avid
Interplay Archive Engine Administration Guide.



Check your configuration.

See “Configuration Requirements” on page 24.



Make sure the Interplay Media Services
Engine software and the supporting software
are installed and configured in the
workgroup.

See the Avid Interplay Software Installation and
Configuration Guide. and “Interplay Media
Services Installation and Configuration” on
page 27.

Check List for Archiving and Restoring Assets

Archiving and Restoring Assets Check List (Continued)
Task



Section Reference

Install the Interplay Archive service software See the Avid Interplay Software Installation and
and, if needed, install the Auto Archive
Configuration Guide.
services.

n

Avid Interplay Archive Provider —
installs on Archive provider. You can
install the Archive provider on the
same system as the Interplay
Media Services Engine, because the
SQL 2005 software is used.



Install and register the Interplay Archive
service provider and Interplay Restore
service provider.

See “Installing and Registering the Archive
Service Provider and Restore Service Provider”
on page 116.



Connect the Archive provider and the
Restore provider to the Media Service
Engine.

See “Setting Up the Connection for the Archive
Provider or Restore Provider and Media
Services Engine” on page 121.



Start the Interplay Archive and Restore
providers.

See “Starting the Archive and Restore
Providers” on page 124.



Verify the services are connected.

See “Verifying a Service Provider is Connected”
on page 69.



Configure the Interplay Archive services in
Avid Service Framework

See “Configuring the Archive Services” on page
125.



Create a profile.

See “Working with an Interplay Archive Service
and Interplay Restore Profile” on page 136.



Connect to the Interplay Archive database.

See “Connecting to the Archive Database” on
page 133.



Configure the Avid editing system.

See “Connecting to the Media Services Engine”
on page 141.



Perform an archive or restore of assets.

See “Archiving Assets from an Avid Editing
Application” on page 141, “Archiving Assets
using Avid Interplay Access” on page 142 and
“Working with an Auto Archive Folder” on page
146.

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7 Working with the Archive Service

Installing and Registering the Archive Service
Provider and Restore Service Provider
Before you can use the Archive service provider, you must install the software needed by the
service, then use the Media Services Engine to install and register the provider, and make
sure the service is started. The Archive Provider service software must be installed before
you set up the Archive provider or the Restore provider. For installation of the provider
software, see the Avid Interplay Software Installation and Configuration Guide.

n

When the Archive service is installed, a service zip file is available that is used to install the
service into the Media Services Engine.
These tasks are explained in the following topics:

n

•

Installing the Archive Provider and Restore Provider

•

Registering the Archive Provider or the Restore Provider

•

Setting Up the Connection for the Archive Provider or Restore Provider and Media
Services Engine

You do not use the Media Services Engine to configure the Auto Archive, and Auto
Transcode, and Auto Copy. Instead, use the Avid Interplay Administrator and the Avid
Service Framework services. For more information, see “Configuring Auto Archive Using
the Avid Service Configuration” on page 129 and “Verifying the Auto Archive Service is
Running Using Avid Service Framework” on page 131.

Installing the Archive Provider and Restore Provider
After you install the Media Services Engine and the Archive Provider service software, you
can use the Media Services and Transfer Status tool to install and register the Archive
service provider and Restore service provider into the Media Services Engine.
To install the Archive Provider or Restore service package:

1. From the Avid Interplay Media Services Engine window, click Admin Tool.
2. Click the Services tab.

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Installing and Registering the Archive Service Provider and Restore Service Provider

The Services page displays the currently configured services.

3. Click the Install/Upgrade button.
The Install/Upgrade Service dialog box opens.

4. Click the Browse button and navigate to the folder containing the Archive.zip file or the
Restore.zip file.
The following is an example of the folder location when the provider is installed on the
same system as the Interplay Media Services Engine.
-

For Interplay Archive Provider Service — C:\Program Files\Avid\Avid Interplay
Archive Provider\ArchiveService

-

For Interplay Restore Provider Service — C:\Program Files\Avid\Avid Interplay
Archive Provider\RestoreService

You can use the Microsoft Windows Search tool to help you locate the folder that
contains the Archive.zip file or the Restore.zip file.

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7 Working with the Archive Service

n

The Archive.zip and Restore.zip files are included with the installation of the Avid Interplay
Archive Provider software. Make sure you have access to the location of the zip files.
5. In the folder, select the Archive.zip or the Restore.zip file.
The following illustration shows the Archive.zip file selected.

6. Click Save.
The path to the file appears in the Install/Upgrade Service dialog box.

7. Click Install/Upgrade.

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Installing and Registering the Archive Service Provider and Restore Service Provider

The Avid Interplay Archive Service appears on the Services page.

Registering the Archive Provider or the Restore Provider
After you install the Archive service provider and Restore service provide, you need to
register the Archive provider with the Archive service and register the Restore provider with
the Restore service.
The Provider page on the Media Services and Transfer Status tool is used to register the
provider with the service. The provider receives information about jobs and passes the
information to other applications where appropriate. The provider also supplies the Media
Services Engine with information about the provider, job status, and other information
depending on the service.
To register the Archive provider with the Archive service:

1. Open and log in to the Media Services and Transfer Status tool on the Media Services
system that will run the provider.
2. Click the Providers tab.
The Providers page displays all of the currently registered providers.

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7 Working with the Archive Service

3. Click the Register button.
The Register Provider dialog box opens.
4. Do the following:
a.

Service menu — Select Avid Interplay Archive Service

b.

Provider Name — Type the name that you want to use to identify this particular
provider. You can have several providers on your workgroup for the same service,
so you should use a meaningful name.

c.

(Option) Application Name — For Archive providers leave this text box blank,
because the system automatically fills in that value.

The following illustration shows the Register Provider dialog box with the values filled
in for a Archive service.

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Installing and Registering the Archive Service Provider and Restore Service Provider

5. Click Register.
The Archive provider appears in the Providers page. Notice that the service is not
running and is not connected to the Media Services Engine, as indicated by the Stop
icon in the Status column. You must still connect the Archive provider to the Media
Services Engine software. See “Setting Up the Connection for the Archive Provider or
Restore Provider and Media Services Engine” on page 121.

Setting Up the Connection for the Archive Provider or Restore
Provider and Media Services Engine
After you install the Archive service and register the Archive provider, you need to connect
the Archive provider to the Media Services Engine software.
To set up the connect between the Archive provider to the Media Services Engine:

1. Click Start and select Programs > Avid > Avid Interplay Archive.
The Archive Service dialog box opens.

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7 Working with the Archive Service

2. Click Settings.
The Provider Settings dialog box opens.
3. Do the following:
a.

Provider Name — Type the name of the provider you specified in “Registering the
Archive Provider or the Restore Provider” on page 119. In this example, the name is
Archive_01.

b.

Media Services Engine Host Name — Type the name of the system running the
Media Services Engine application.

c.

Automatically Connect — Select either Yes or No (default) to automatically
connect to the Media Services Engine when the application starts.

The following illustration shows the Provider Settings dialog box with the values filled
in for the Archive provider.

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Installing and Registering the Archive Service Provider and Restore Service Provider

4. Click OK.
5. Click Connect in the Service window.
The Archive Service dialog box now shows that the service is connected and shows the
provider you selected to connect to.

The Provider page in the Media Services and Transfer Status tool now shows that the
service is connected, indicated by a check mark in the Status column.

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7 Working with the Archive Service

Starting the Archive and Restore Providers
The following procedure describes how to connect the Archive provider service with the
Media Services Engine. You can use this procedure to connect the Restore provider service
with the Media Services Engine, by making the changes as notes.
To start the Archive provider or Restore provider:

1. Click Start and select Programs > Avid > Avid Interplay Archive
For Restore provider, click Start and select Programs > Avid > Avid Interplay Restore.
Depending on the service settings, one of the following happens:

n

-

Automatically Connect—Yes, the service dialog box opens for the service you
selected and is connected to the service.

-

Automatically Connect—No, the service dialog box opens for the service you
selected and displays Idle. Click the Connect button to connect to the service.

The service provider dialog box displays the start date and start time of the providers based
on the Microsoft® Windows® time.
After the connection is made, the Status line in the service dialog box reads “Checking
for Jobs,” and the History window displays the message “Connection Established.” The
Connect button changes to a Disconnect button.
The following example shows the Archive Service dialog box as connected.

124

Configuring the Archive Services

n

If the provider cannot connect to the Media Services Engine, the Status line reads
“Connection Error.” Ensure the Media Services Engine is running, the service is installed,
the provider is properly registered, and then click Connect again.

Configuring the Archive Services
Before you can create and manage an offline copy of assets, you must configure the Archive
services on the Avid Interplay Administrator and in the Avid Service Framework.
For details, see the following topics:
•

Archiving Duplicate Versions of Media

•

Adding AAF Metadata to an Archive

•

Specifying the Archive Server, Segment Size, and Restore Process

•

Defining the Maximum Number of Simultaneous Jobs

•

Configuring Auto Archive Using the Avid Service Configuration

•

Verifying the Auto Archive Service is Running Using Avid Service Framework

•

Verifying the Auto Archive Service is Running Using Computer Management

For information about archiving workflows and important issues, see Avid Interplay
Best Practices.
For more information about Avid Service Framework, see the Avid Service Framework
User’s Guide.

Archiving Duplicate Versions of Media
By default, the Archive Provider does not archive duplicate versions of media, however, you
can choose to have it do so.
When you archive a master clip, subclip, or sequence for the first time, the Archive Provider
automatically archives all the associated media. If you are archiving another subclip or
sequence that refers to the original master clip, the Archive Provider does not automatically
archive a duplicate version of the associated media. The Archive Provider archives all of the
metadata associated with the new subclip or sequence but it does not archive duplicate
versions of the media. Selecting “Allow duplicate media file(s)” tells the Archive Provider to
create multiple versions of the media files.
The Interplay Archive Engine avoids duplication by default. If you prefer to have the
Archive Engine archive duplicate media files, you can use the Interplay Administrator tool
to change the setting.
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7 Working with the Archive Service

To change whether archive operations create duplicate media:

1. Open the Interplay Administrator and log into the system running the Archive Engine.
2. In the Site Settings section of the Interplay Administrator window, click the Asset
Tracking/Archive Settings icon.
The Asset Tracking/Archive Settings view opens.
3. Select the Archive database AvidAM from the database list.
The system displays the Asset Tracking/Archive Settings window for the Interplay
Archive Engine.

4. Select one of the following settings for “Allow duplicated media files” option:
-

No — When you archive an Avid asset the first time, the Archive Provider archives
all associated media. If you archive other assets that reference the same media, the
Archive Provider archives the metadata but does not archive duplicate versions of
the associated media (default setting).

-

Yes — The Archive Provider archives the associated media each time you archive
an asset. If you delete an asset that references the duplicated media, the system asks
if you want to delete the associated media files. If you choose the delete the media,
the system deletes all copies of the media.

5. Click Apply Changes.
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Configuring the Archive Services

Adding AAF Metadata to an Archive
The Asset Tracking/Archive Settings view on the Interplay Archive Engine includes an
option labeled “Allow Metadata Archive.” If you select Yes, AAF metadata for Avid assets is
sent to the tape archive along with the media. This option requires special implementation by
the tape archive vendor. If you select No, only media is sent to tape (the default). For the
SGL FlashNet solution, keep the default selection No.

Specifying the Archive Server, Segment Size, and Restore Process
When you logon to an Interplay Engine and select an online database (AvidWG) in the Asset
Tracking/Archive Settings view, the system displays a different set of options, than when
you are logged into an Interplay Archive Engine and select an archive database (AvidAM).
To specify Archive Settings for an online database:

1. Open the Avid Interplay Administrator and log into the system running the Interplay
Engine.
2. In the Site Settings section of the Interplay Administrator window, click the
Asset Tracking/Archive Settings icon.
The Asset Tracking/Archive Settings view opens.
3. Select the AvidWG database from the database list.
The Archive Settings area displays these options.

4. In the Archive Settings area, do the following:

n

t

In the Archive server name text box, type the name of the computer running the
Avid Interplay Archive Engine.

t

In the Archive Segment size (frames) text box, type the segment size used for partial
restore operations, in frames. The default and minimum value is 1800 frames. See
“Working with Partial Restore” on page 156.

If you later change the Archive Segment size, the new size applies only to new archives.
Partial restores of media that is already archived use the original segment size.

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7 Working with the Archive Service

t

c

Use best effort restore - if you select this option, a restore process restores as many
files as it can without returning errors. This option requires special implementation
by supported third-party vendors to ignore any missing files that are no longer in the
archive storage. If you do not select this option, then the restore process fails when
there are any missing files (the default).

The “Use best effort restore” option is not supported by all third-party archive
vendors. If you select this option and your archive vendor support it, then a restore
process restores as many files as it can without returning errors.
5. Click Apply Changes at the bottom of the window.

Defining the Maximum Number of Simultaneous Jobs
The maximum number of simultaneous archive and restore jobs running on an SGL
Flashnet™ server should not exceed 20. More than 20 simultaneous jobs can affect system
performance. The default value for one archive or restore provider is 10.
For example, if you have one archive provider and one restore provider, then you can use the
default values of 10 each. If there are two archive providers and two restore providers, then
you should change the values to 5 each. If there are four archive providers and four restore
provider, then change each value to 2. These are the maximum values. You can use lower
values for other considerations.
To change the values you need to edit two files in the installed directory of the Archive and
Restore Providers.
To change the maximum value for the Archive Provider:

1. Open the following file in an application such as Notepad:
C:\Documents and Settings\username\Archive Service\DMSArchive.ini
2. Change the Maxjobs value.
3. Save and close the file.
To change the maximum value for the Restore Provider:

1. Open the following file in an application such as Notepad:
C:\Documents and Settings\username\RestoreService\DMSRestore.ini
2. Change the Maxjobs value.
3. Save and close the file.
To apply the changes:

t
128

Quit and restart the Archive and Restore services.

Configuring the Archive Services

Configuring Auto Archive Using the Avid Service Configuration
This section describes how to use Avid Service Configuration to configure Auto Archive.
Avid Service Configuration is an application that is included with the Avid Service
Framework services, that lets you set and change parameters for each of the different Avid
services and applications in your workgroup environment.
For more information about Avid Service Framework, see the Avid Service Framework
User’s Guide.
To configure Avid Interplay Auto Archive service using the Avid Service Framework:

1. On any system running the Avid Service Framework services, open Avid Service
Configuration: by clicking Start and selecting Programs > Avid > Avid Service
Framework > Avid Service Configuration.
The Select Workgroup dialog box opens.

n

The Select Workgroup dialog box does not open if the check box specifying to always select
and use this workgroup option was previously selected. When you select this option, the
Select Workgroup dialog box no longer opens when you start the application. The default
workgroup is selected, and the Avid Service Configuration window opens.
2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to
connect to and click Select.
The Avid Service Configuration window opens.
3. In the Directory pane, click the Processes tab and verify that the Avid Automatic
Archive, Transcode, Transfer, and Copy service is running.

n

If the Avid Automatic Archive, Transcode, Transfer, and Copy service does not appear in the
Avid Service Configuration window, the service is not running or the system it runs on is not
properly connected to the workgroup. Click the Hosts tab and make sure that the Avid
Service Configuration displays the name of the system that the Avid Automatic Archive,
Copy, Transcode, and Transfer service is running on.
4. Expand the Avid Automatic Archive, Transcode, Transfer, and Copy service entry on
the Processes tab of the Directory pane.
The system displays the name of the computer running the Avid Automatic Archive,
Copy, Transcode, and Transfer service.
5. Click the computer name.
The Administrator Password Needed dialog box opens.
6. Type the Avid Service Framework Administrator password and click OK.

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7 Working with the Archive Service

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By default, Avid Service Framework does not require a password. When a password is used,
it is set through the System Configuration Service. Check with your system administrator for
the correct password.
The system displays the Workgroup Server Setting tab for the Avid Automatic Archive,
Transcode, and Transfer service.

7. Type the Interplay Engine hostname, user name, and password.
8. Click the Archive and Copy Settings tab.
The system displays the configuration settings for the AutoArchive and AutoCopy.

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Configuring the Archive Services

9. In the Configure AutoArchive area, do the following:
-

Enable AutoArchive — Select Yes.

-

AutoArchive scanning interval — Type the number of minutes between scans,
minimum allowed is 5 minutes.

-

Number of times to retry when encountering an error — type the number of times
you want the system to retry after an error occurs.

-

Number of clips to submit to Interplay Archive at once — type the number of clips
you want sent for archive at one time. The system can better manage the job
processing task when the jobs are processed in small batches. The default number is
10 clips submitted for processing at one time. For example, when you are moving
1,000 clips to the AutoArchive folder, the first 10 clips are archived, then the next
10 clips are archived, and so on until all 1,000 clips are archived.

10. Click Apply.
11. Close the Avid Service Configuration window.

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When you make configuration changes and you do not click the Apply button or the Reset
button prior to changing a selection or closing the window, a dialog box opens reminding
you to Apply or Reset the configuration.

Verifying the Auto Archive Service is Running Using Avid Service
Framework
The Services page in the Avid Interplay Media Services and Transfer Status tool shows
whether the Archive and Restore services are running. The Avid Interplay Auto Archive is
not monitored in the Service page. You can use the Avid Service Framework services or the
Microsoft Windows Computer Management tool to check whether the Avid Interplay Auto
Archive service is running.

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The Auto Transcode, and Auto Transfer, and Auto Copy services are also installed during
the installation of the Avid Interplay Auto Archive service. These services are all included in
the service named Avid Interplay Auto Media Services.
For more information about Avid Service Framework, see the Avid Service Framework
User’s Guide.
To verify that the Avid Interplay Auto Archive service is running:

1. On the system running the Media Services Engine, click Start and select Programs >
Avid > Avid Service Framework > Avid Workgroup Properties.
The Avid Workgroup Properties dialog box opens. The Status area indicates whether all
the Avid Service Framework services are running.
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7 Working with the Archive Service

2. Click Advanced.
The Avid Services dialog box opens.

3. If necessary, select the Avid Interplay Auto Media Services service and click Start.

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132

If the Avid Interplay Auto Media Services does not appear, check the Media Services Engine
to make sure that the Archive service is running. Auto Archive requires the Archive service.
The Auto Archive installer includes Auto Archive, Auto Transcode, and Auto Transfer, and
Auto Copy.

Connecting to the Archive Database

Verifying the Auto Archive Service is Running Using Computer
Management
To use the Computer Management window to verify the Avid Interplay Auto Archive
service is running:

1. On the system running the Media Services Engine software, right-click the My
Computer icon and select Manage.
2. Click the Services and Applications icon and click Services.

3. In the Status column, verify the Avid Interplay Auto Media Services are running.

Connecting to the Archive Database
Before you can archive files, you must be connected to both the Avid Interplay database and
to the Avid Interplay Archive database. The following illustration shows the Avid Interplay
Access connected only to the Avid Interplay database (AvidWG).

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7 Working with the Archive Service

Avid Interplay
database

To connect to an existing Archive database:

1. Right-click the Databases icon and select Connect to Database.

Avid
Databases
icon

The Connect to Database dialog box opens.
2. Select the Interplay Archive Server from the Server menu and then select the Archive
database.
In the following illustration, the workgroup name is Docwg and the Archive database
is AvidAM.

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Connecting to the Archive Database

Interplay Archive
Server name

Archive database

3. Click OK.
The Archive database appears in the Tree view. The following illustration shows both
databases connected.
Safe image

Tree view

Avid Interplay
database

Avid Interplay
Archive
database

If you click the database name, a safe image displays in the Preview window. Folder
icons display as boxes with a brown cast to indicate that they are part of the Archive
database.
4. Create folders in the archive database to match your archive workflow needs.
In this example, to archive files from the Hunt Club project, a corresponding Hunt Club
folder was created in the Interplay Archive database.

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7 Working with the Archive Service

Working with an Interplay Archive Service and
Interplay Restore Profile
Profiles let you predefine the following aspects of archive and restore operations:
•

Destination server and path

•

Destination workspace (restore only)

•

Partition (archive only)

•

Assign a priority

•

Target video quality

You can also specify whether to perform a partial restore (see “Working with Partial
Restore” on page 156).
You use the Media Services Engine interface to create profiles. If an Avid editing application
is open when you create a profile, you must restart the editing application before the profiles
are available in the editor. A restart is not needed for Interplay Access and Interplay Assist.

Creating an Interplay Archive or Interplay Restore Profile
To create an Interplay Archive or Interplay Restore profile:

1. Open and log in to the Media Services and Transfer Status tool:

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t

From the Avid Interplay Media Services window, click Admin Tool.

t

From the Avid Interplay Administrator, in the Site Settings area, click the Interplay
Media Services icon.

When you open the Media Services and Transfer Status tool from the Avid Interplay
Administrator, the name is “Interplay Media Services.”
2. Click the Profiles tab.
3. In the Service menu, select one of the following:
-

Avid Interplay Archive Service to create an archive profile

-

Avid Interplay Restore Service to create a restore profile

4. Click Add in the Profiles area.
The Add Profiles dialog box opens.
5. Type a name for the profile and click OK.
The name appears in the Profiles list and an empty template appears in the
Parameters area.
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Working with an Interplay Archive Service and Interplay Restore Profile

6. In the Parameters area, define the values you want for the profile.
See “Interplay Archive Profile and Interplay Restore Profile Definitions” on page 138.
7. Click Save in the Parameters area.
The next time you archive or restore an asset, you can select the profile.

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Avid Interplay Archive and Avid Interplay Restore support only one subjob.

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7 Working with the Archive Service

Interplay Archive Profile and Interplay Restore Profile Definitions
Option

Description

Destination_Path

Archive profile — Indicates the folder in the archive database that will contain the
archived media. This folder is created automatically when archive is executed. The
path must include the archive database: AvidAM/
Restore profile — Indicates the folder in the asset database that will contain the
restored asset. Format example: AvidWG/Catalogs/...

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Destination_Server

When you set the destination path, select a subfolder, not a top-level folder, and
use forward slashes (/). For example, AvidWG/Catalogs or AvidWG/Projects.

Restore profile only — Specifies the name of the Interplay server computer to
restore to.

Destination_Workspace Restore profile only — Specifies the workspace where you want to place the
restored asset.
Partial

Restore profile only — Indicates a partial restore is performed. See “Working with
Partial Restore” on page 156.

Partition

Archive profile only — Specifies the group for the archive. The group is set by the
Flashnet software. See “Locating the Partition Value for an Archive Profile” on page
138.

Priority

Sets the priority for the job submitted by this profile. Priority numbers range from
1 (highest priority) through 100 (lowest priority). The default priority number assigned
to each job is 50.

TargetVideoQuality

Indicates the video resolution for the archive or restore. You can select All, Highest,
Lowest, or a specific resolution. If you select All, media for all associated resolutions
must be online. By default, if any media is offline the job will fail. You can override the
default failure reporting setting using the Avid Service Configuration too. See
“Configuring the Reporting of Service Job Status” on page 40.

Locating the Partition Value for an Archive Profile
The Partition value in the Archive profile corresponds to a group name in the SGL Flashnet
software. The Avid Interplay Archive Engine uses Flashnet as the interface between the
Archive provider and the archive hardware.
To review the SGL terminology for tapes and groups, a group is referred to as a set of
volumes. Each group has a number of associated tapes and each tape is referred to as a
Volume.

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Working with an Interplay Archive Service and Interplay Restore Profile

The Archive administrator typically sets up and maintains the SGL server and the associated
hardware. For information on setting up the system, see the SGL documentation.
When you create an archive profile in the Media Services Engine interface, you specify a
group name in the Partition field. For example, the following illustration shows a group
named sgl2.

You can log on to the Flashnet server to determine the group names that you should use in
the partition field in your Media Services archive profile.
To determine the available Flashnet group names:

1. Log on to the Flashnet server and double-click the Flashnet Administration icon on the
desktop.
The Flashnet Administration tool opens.

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7 Working with the Archive Service

Group button

2. Click the Group button.
The FlashNet Group Management window opens.

The names in the GroupList column are the names to use when you define an Archive
profile. For information on creating groups, see the SGL FlashNet documentation.
Use the Group names when you create Archive Profiles in the Media Services Engine.

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Archiving Assets from an Avid Editing Application

Archiving Assets from an Avid Editing Application
This section includes the following topics:
•

Connecting to the Media Services Engine

•

Performing an Archive from within the Avid Editing Application

Connecting to the Media Services Engine
To connect to the Media Services Engine:

1. In the Avid editing application, select Media Services from the Settings list.
The Media Services Settings dialog box opens.

2. Select the options as follows:
-

Select the “Media Services are available” option.

-

Type the name of the system running the Media Services Engine in the Broker text
box.

-

Type your user name and password. This user name can be one set up explicitly in
Media Services Engine by the Media Services administrator. It can also be any valid
Avid Interplay user name. For example, you can use the same user name and
password that you use to connect to the Interplay Window.

-

Shared Storage — Leave this field blank. This setting is only used for setting up
Avid Interplay ProEncode.

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7 Working with the Archive Service

-

Email address — You can use this option if your Media Services Engine is set up
for e-mail notification. See “Configuring the Media Services Engine” on page 31.

3. Click OK.

Performing an Archive from within the Avid Editing Application
Before you can archive a clip or sequence, it must be checked into the Interplay database.
To archive a clip or sequence:

1. Make sure the Media Services Engine and Avid Interplay Archive service are connected.
See “Verifying a Service Provider is Connected” on page 69.
2. Select the clip or sequence in the bin or select the asset in the Interplay Window.
3. Select File > Avid Interplay Media Services > Avid Interplay Archive Services > profile
name, where profile name is a profile set up on the Media Services Engine Archive
service.
The system performs the archive operation according to the rules in the profile that you
select. See “Working with Media Services Profiles” on page 73.
4. (Option) If you have the Avid Interplay Access application installed on your system you
can run the application and select Tools > Avid Interplay Media Services Status to view
the job progress.
To troubleshoot the progress of the job, you can use the Avid Diagnostics applications.
For more information, see “Checking Media Services Jobs Using Avid Diagnostics” on
page 308.

Archiving Assets using Avid Interplay Access
This section describes how to manually archive an asset using Avid Interplay Access. For
information on automatically archiving assets, see “Working with an Auto Archive Folder”
on page 146.

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The username and password that you use to login to Avid Interplay Access must match a
Media Services Engine user.
To archive an asset:

1. Start Avid Interplay Access.
2. Select the asset in the Avid Interplay database that you want to archive.

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Archiving Assets using Avid Interplay Access

The following illustration selects the asset named “no trespassing sign.”

Selected asset

3. Select Tools > Archive.
The Archive dialog box opens.

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7 Working with the Archive Service

Select a Profile

Select a
database

4. Do one of the following:
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Select a profile from the Use Profile menu.
For information about profiles, see “Working with Media Services Profiles” on page
73.

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The Destination area is not available when you are using a profile.
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Select None from the Use Profile menu, then use the Destination area to select a
destination folder in the archive database.

Avid recommends that you use profiles for archiving, because profiles define many key
settings such as target folders and archive partitions. For example, if you don’t use a profile
with a SGL archive implementation, the system uses the default SGL archive volume name. If
this volume is not defined on the SGL system, the archive operation will fail.
5. (Option) Select “Launch Interplay Media Services Status window.”
6. Click OK.
The system starts the Archive operation. The following illustration shows the Media
Services and Transfer Status tool with the archive operation in progress.

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Archiving Assets using Avid Interplay Access

Archive in progress

7. (Option) For details about the job, do one of the following:
t

Select the job, right-click, and select Details.
Select a job

t

Select the job and click the Details button.
For information about the Details dialog box, see “Viewing Details About a Job” on
page 44.

8. (Option) Navigate to the destination folder in the archive database and verify that your
file has been archived.

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7 Working with the Archive Service

Archive
database

Working with an Auto Archive Folder
You can identify a folder as an auto archive folder and select a profile for the type of archive
you want to accomplish with the auto archive folder. When you drag a clip or sequence to an
auto archive folder, the system automatically uses the Avid Interplay Archive service to
archive the file.

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You do not have to connect to the Archive database before you perform an Auto Archive
operation. The Media Services Engine uses its own connection to the database.
The Auto Archive service processes files according to the date and time, using a first-in,
first-out (FIFO) rule. The date and time used depends on when an asset was copied to the
auto folder.
For details on Auto Archiving, see the following topics:
•

Preparing the Workgroup for Auto Archive

•

Identify an Auto Archive Folder

•

Archiving Assets Using an Auto Archive Folder

•

Location of Automatically Archived Files

Preparing the Workgroup for Auto Archive
For information on setting up your workgroup for auto archiving, see “Interplay Media
Services Installation and Configuration” on page 27, and “Configuring the Archive
Services” on page 125.

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Working with an Auto Archive Folder

Identify an Auto Archive Folder
To set up an Auto Archive folder:

1. Create a folder (or select an existing folder) in the Avid Interplay database using Avid
Interplay Access.
The following illustration shows a folder named Auto Archive. You can use any name
that fits your workflow.

Folder to use
for Auto
Archive

2. Right-click the folder and select Set AutoArchive.
3. Select an Archive Profile from the Set Auto Archive dialog box.
For information about profiles, see “Working with Media Services Profiles” on page 73.
4. Click Set.
The system adds an Auto Archive icon to the folder.

Auto Archive
icon

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7 Working with the Archive Service

Archiving Assets Using an Auto Archive Folder
To archive assets using an Auto Archive folder:

1. Make sure a folder is configured for AutoArchiving. See “Identify an Auto Archive
Folder” on page 147.
2. (Option) Ensure that the Media Services Engine and the Avid Interplay Archive Service
are connected. See “Verifying a Service Provider is Connected” on page 69.
3. Locate a clip that you want to archive, right-click the file, and select Move To.
The Move To dialog box opens.

4. Navigate to your Auto Archive folder and click OK.

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The Auto Archive job might not start for several minutes, depending on your Auto Archive
settings. See “Configuring the Archive Services” on page 125.
5. (Option) You can view the Interplay Media Services Status window while the Auto
Archive operation is in process. The system displays the job status during the archive.
After the archive completes the status entry is deleted. The system deletes the line to
avoid collecting too many entries in the status window.
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148

Select Tools > Interplay Media Services Status.

You can also use Avid Diagnostics to troubleshoot jobs. For information, see “Checking
Media Services Jobs Using Avid Diagnostics” on page 308.

Working with an Auto Archive Folder

Location of Automatically Archived Files
When working with auto archive the system creates a folder named Auto in the Catalogs
folder, that contains two folders:
•

Archived Clips

•

Failed to Archive Clips

The system moves your original clip to one of these folders depending on the status of the
job.
A separate copy of the archived file exists in the archive database in a destination folder
specified in the profile. The following illustration shows the folders and the archived file.

Auto Archive folder

Archived Clips folder
Failed to Archive Clips

Archive file

Incoming Archive Clips

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7 Working with the Archive Service

Searching the Archive Database
This section describes how to locate a clip in the Archive database.

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You can search only one database at a time.
To search for a clip in the archive database:

1. Connect to the Archived database. See “Connecting to the Archive Database” on page
133.
2. Click the Search tab in the Avid Interplay Access window.
Search tab

Search Root button

3. Click the Search Root button

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Searching the Archive Database

The Choose Search Root dialog box opens.

Archive database

4. Select the Archive database and click OK.

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If necessary, expand the bottom of the window to display the Search Results area.
5. Type the name (or a portion of the name) of the clip you want to search for and select the
appropriate search criteria.
The following example uses the All Dates and Times option in order to locate all
versions of the file.

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7 Working with the Archive Service

6. Click the Search button.
The system displays the search results. In this example, two clips in the archive database
have the text “airboat” in their name.

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Restoring a Clip from the Archive

Restoring a Clip from the Archive
This example uses the results of a search to select a clip to restore. You can also use the Tree
view to locate the clip you want to restore.
To restore a clip located in the Search Results area of the Avid Interplay Access:

1. Make sure the Media Services Engine application and Avid Interplay Archive service
are connected. See “Verifying a Service Provider is Connected” on page 69.
2. Select the clip in the Search Results area.

Tree view

Search results area

Selected asset

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7 Working with the Archive Service

3. Select Tools > Restore.
The Restore dialog box opens.

Select a Profile

Select a
database

Folder selected for
restored assets

4. Do one of the following:
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The Destination area, Resolutions, and Partial Restore are not available when using a
profile, because the profile provides these settings. When you perform a restore from an Avid
editing application you must select a profile.
t

154

Select a profile from the Use Profile menu. For information about profiles, see
“Working with Media Services Profiles” on page 73.

Select None from the Use Profile menu, and do the following:
-

In the Destination area, select a destination folder where you want to place the
restored asset.

-

Select a resolution from the Resolution menu.

-

(Option) Select Partial Restore. For more information, see “Working with
Partial Restore” on page 156.

-

(Option) Select “Launch Interplay Media Services Status window.”

Restoring a Clip from the Archive

5. Click OK.
The system performs the restore operation. The following illustration shows the Media
Services Status window after the job is complete.

6. (Option) Navigate to the destination folder in the Avid Interplay Access window and
verify that the clip was restored.

7. Make sure Enable Dynamic Relink is selected to view the restored media.
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7 Working with the Archive Service

Working with Partial Restore
Using partial restore can save time and disk space when restoring files from the archive. The
concept of partial restore refers to the ability to restore just the necessary portion of a large
master clip. The following are two examples:
•

Restoring a subclip — If you perform a partial restore, you restore only the media that
makes up the subclip. Otherwise you restore the entire masterclip associated with the
subclip.

•

Restoring a sequence — You can restore only the portions of the clips that are used by
the sequence.

When creating a Restore profile, select the Partial Restore option. When you perform a
restore operation using that Restore profile, a partial restore is performed.
For details on performing a partial restore, see the following topics:

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•

Performing a Partial Restore

•

Partial Restore Example

•

Viewing Partially Restored Media Files in Interplay Access

•

How the System Defines the Size of a Partially Restored File

For information about Archive settings that set the segment size used for partial restore
operations, see “Configuring the Archive Services” on page 125.

Performing a Partial Restore
This section describes an example of a partial restore operation.
To perform a partial restore from an archive:

1. Assume you have a 10 minute master clip and you have both 15:1s and DV 25 versions
of the media.
2. Archive the DV 25 version of the media.
3. Delete the online DV 25 media and keep the low-resolution, 15:1 media online.
4. Edit one minute of the low-resolution version of the clip into a sequence.
5. Select the sequence in the bin and use Avid Interplay Archive to restore the DV 25
version of the clip from the archive. If the profile that you choose is set up to perform
partial restores, the application restores only the portion of the clip that is in the
sequence.
6. Make sure that dynamic relink is selected to view the restored media.
Now when you look in the bin, the DV25 resolution shows as partially online. See
“Partial Restore Example” on page 157.
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Working with Partial Restore

Partial Restore Example
In this example, the Penguins clip is completely online for 15:1s and partially online for
DV 25.
The following illustration shows an example of a bin containing a clip partially online. The
Penguins clip is completely online for 15:1s and partially online for DV 25.
Partially online for DV 25

You specify whether you want to allow partial restores when you set up a Restore profile.
When you perform a restore from an Avid editing application, you select a profile. When
you perform a restore from Interplay Access, you can select a profile or specify the details of
the restore operation (destination path, resolution, partial restore, and so on) in the Restore
dialog box.
The following illustration shows the Restore dialog box in Interplay Access.

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7 Working with the Archive Service

For more information about restoring assets, see “Restoring a Clip from the Archive” on
page 153.

Viewing Partially Restored Media Files in Interplay Access
When you perform a partial restore, the system adds information to the end of the media file
name. This information is not visible in the Avid editing bin or Timeline but you can see the
information if you view the file in Interplay Access. The system adds the following
information to the file name:
clipname_start-frame_duration_media-type
where duration is a multiple of the segment size. The system restores the media in segments
so you always restore slightly more than you requested. For a description of the segment size
and how to define it, see “Configuring the Archive Services” on page 125.
The following illustration shows the results of an Interplay Access search for a clip named
Archive_NTSC_30i b5233.08. The original master clip is offline (yellow icon in Interplay
Access).
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Working with Partial Restore

Original master clip

Restored
media files

In this example, the partial restore starts at frame 0 of the original clip and is 1800 frames in
length. There are four audio files and one video file associated with the clip.

How the System Defines the Size of a Partially Restored File
When the Avid system restores a file, it restores it in segments (also known as chunks) and
then combines the segments into a single media file. If the portion you want to restore is
within a segment boundary, the system restores the entire segment rather than breaking up
the segment.
For example, the following illustration shows a subclip used for a partial restore. The
boundaries of the subclip lie within two segments, so both segments are restored. This
means that slightly more media is restored than was requested.
System restores media in segments.

Media file
Requested media

Subclip used for restore operation

Restored media is longer than requested

For more information, see “Configuring the Archive Services” on page 125.

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7 Working with the Archive Service

160

8 Working with the Stream Publish
Service
The Avid Interplay Stream Publish service provider is an Interplay Media Services service
that creates QuickTime reference movies that refer to MPEG-4 video files and MPEG1
Level 2 audio files. After the service creates a QuickTime reference movie for a selected
asset, it checks the file into the Interplay database as part of the selected asset’s metadata.
You can then play the asset in the Interplay Access 2.0.
You install and access the Stream Publish service provider like other services available with
Interplay Media Services. You must create a profile to use this service.

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You need to create proxy media (MPEG-4 video and MPEG1 Layer 2 audio files) before you
can use the Stream Publish service. For information, see “Part One: Creating Proxy Media”
on page 163.
The Avid Service Configuration tool provides a setting that lets the Stream Publish service
use the Media Indexer to look up the file path. By default, the setting is enabled allowing the
use of the Media Indexer. Disabling this setting is useful when the Media Indexer is down or
if it is very busy. In the Avid Service Configuration tool, select the Avid Stream Publish
Service process. The Stream Publish Service Settings tab displays the “Use MediaIndexer to
lookup filepath” settings. Uncheck this setting to not use the Media Indexer for looking up
the file path.
These tasks are explained in the following topics:
•

Workflow for Creating Streaming Media

•

Check List for Stream Publish Workflow

•

Installing and Registering the Stream Publish Service Provider

•

Starting the Stream Publish Provider

•

Creating a Stream Publish Service Profile

•

Manually Creating QuickTime Reference Movies

For information about automating the publication of QuickTime reference movies, see
“Automatically Publishing QuickTime Reference Movies” on page 179.

8 Working with the Stream Publish Service

Workflow for Creating Streaming Media
To play clips in Interplay Access, the clips you want to play must be associated with
low-bandwidth media that can be viewed over the wide-area network, and QuickTime
reference movies that point to the media. The MPEG-4 video format and the MPEG1 Layer
2 audio format are currently the required formats for this low-bandwidth media.
In a dual-ingest workflow, this low-bandwidth media serves as proxy media for
high-bandwidth media that is captured at the same time as the low-bandwidth media.
Creating master clips that can be played in Interplay Access is a two-part process:
1. Create assets with proxy media and check them into the Interplay database.
2. Use the Stream Publish service to create QuickTime reference movies.
After the Stream Publish service creates the QuickTime reference movies, you can play
clips and mixed-down sequences in Interplay Access.
The following diagram shows the basic process of creating proxy media files and
automatically creating QuickTime reference movies that can be streamed from the Stream
Server.

Avid
Low-Res
Encoder

MPEG-4
video

Stream Publish
provider
Interplay
Engine

Media
Indexer

Transcode
provider
MPEG1
Layer 2
audio
1. The Avid Low-Res Encoder or
the Transcode provider
creates MPEG-4 video media
and MPEG1 Layer 2 audio media
and checks the files into the
Interplay database.

QuickTime
reference movie

Workflow Engine
with Auto-Publish
workflow
Stream Server

2. The Workflow Engine uses the Auto-Publish
workflow to scan the database and listen for
Media Indexer creation notifications. If it finds
media that requires a QuickTime reference movie,
it prompts the Stream Publish provider to create one.
The Stream Publish provider creates the
QuickTime reference movie and stores it on the
Interplay Stream Server.

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Workflow for Creating Streaming Media

Part One: Creating Proxy Media

There are two ways to create proxy media (MPEG-4 video and MPEG1 Layer 2 audio):
•

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Through the Avid Interplay Low-Res Encoder: You use the Low Res Encoder when
capturing low-bandwidth media as part of a dual-ingest workflow (capturing
low-bandwidth media and high-resolution media at the same time). A CaptureManager
system controls the operation. For more information, see the Avid Low Res Encode
Setup and Configuration Guide and the Avid CaptureManager Installation and
Configuration Guide.

MPEG-4 video capture requires an updated software bootset on the Avid Low Res Encoder.
For more information, see the Interplay v2.0 Readme.
•

Through the Interplay Transcode Service: You need to create a Transcode profile in the
Avid Interplay Media Services and Transfer Status window. Then you can use Interplay
Access or an Avid editing application to select the items to transcode and the profile to
use.
-

To transcode media for an entire clip, create a profile in which you select WHOLE
mode, a target video quality (MPEG-4), and a target audio quality
(MPEG1 Layer 2).

-

To transcode only media used in a sequence, create a profile in which you select
MIXDOWN mode, a target video quality (MPEG-4), and a target audio quality
(MPEG1 Layer 2).
For more information about transcoding and using mixdown mode, see
“Understanding MIXDOWN Mode During the Transcode Process” on page 80.

-

To transcode a sequence to a single master clip with two resolutions, create a profile
in which you select DUALMIXDOWN mode, a target video quality (MPEG-4), and
a target audio quality (MPEG1 Layer 2). Select a high resolution for the target
video quality dual and target audio quality dual settings.
For more information about transcoding and using dualmixdown mode, see
“Understanding the DUALMIXDOWN Mode During the Transcode Process” on
page 81.

There are two ways to transcode media:
-

From Interplay Access, right-click an asset, select Transcode, then select the desired
profile.

-

From an Avid editing system, select an asset and then select Media Services > Avid
Interplay Transcode Service > profile_name.

For more information on creating Transcode profiles, see the “Creating a Interplay
Transcode Service Profile” on page 92.
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8 Working with the Stream Publish Service

Part Two: Creating QuickTime Reference Movies

To create QuickTime reference movies, you need to publish them through the Stream
Publish service. You can publish them in two ways:
•

Automatically, through the Workflow Engine using the Auto Publish flow charts.

•

Manually, through Interplay Access or an Avid editing system.

For more information, see “Working with the Stream Publish Service” on page 161 and
“Automatically Publishing QuickTime Reference Movies” on page 179.

n

When you delete the MPEG proxy media, the corresponding QuickTime reference movie is
also deleted.
Resolutions for MPEG Proxy Media

The following table lists the currently supported resolutions for MPEG-4 video and MPEG1
audio. This proxy media can be played in Avid editing applications, Interplay
Assist, and iNEWS Instinct, and can be published for streaming play in Interplay Access.
Four channels of compressed MPEG1 Layer 2 audio media (96k per channel) are supported.
Media Services
and Access
Display

Editor Bin Display

NTSC video MPEG-4 525 500 kbps 60 fps
(H.263, progressive)

MPEG-4 525 500 60

MPEG-4 525 500 60

PAL video

MPEG-4 625 500 kbps 50 fps
(H.263, progressive)

MPEG-4 625 500 50

MPEG-4 625 500 50

Audio

MPEG1Layer 2 (compressed audio) MPEG1Layer2

Media

Resolution

MP2 (MxF)

Check List for Stream Publish Workflow
For the stream publish workflow, the following table provides a check list of steps for
installing and configuring the Interplay Stream server, Interplay Stream Publish provider
service in an Avid Unity™ environment. The check list assumes the Interplay Media
Services Engine and the supporting software are setup and configured in the workgroup. The
check list provides references where to find more information about each step.
You can also setup the workgroup to automatically publish assets. For more information, see
“Automatically Publishing QuickTime Reference Movies” on page 179.

164

Check List for Stream Publish Workflow

Stream Publishing Assets Check List
Task



Section Reference

Make sure the Interplay Stream Server
software and supporting software are
installed on the streaming server.
•

Avid Service Framework for Client

•

Avid Interplay Stream Server

•

Avid Interplay Access

•

(Option) Auto Publish Support software
that includes the Workflow Engine and
auto-publish flow charts

See the Avid Interplay Software Installation and
Configuration Guide.

Make sure the Interplay Stream Server
application key is connected to the server.



Make sure the Interplay Media Services
Engine software and all the supporting
software installed and configured on the
Interplay Media Services server or in the
workgroup.
•

Avid Service Framework for Client

•

Avid Interplay Access

•

Avid Interplay Media Services

•

Avid Interplay Transcode service

•

Avid Interplay Stream Publish service

n

See the Avid Interplay Software Installation and
Configuration Guide and “Interplay Media
Services Installation and Configuration” on page
27.

Make sure QuickTime 7.x is installed
on the system with Interplay Stream
Publish service.

Make sure the Interplay Media Services
application key is connected to the server.



Install and register the Avid Interplay Stream See “Installing and Registering the Stream
Publish service provider.
Publish Service Provider” on page 166.



Connect the Stream Publish provider to the
Media Services Engine.

See “Setting up the Connection for the Stream
Publish Provider to the Media Services Engine”
on page 171.



Start the Interplay Stream Publish service
provider.

See “Starting the Stream Publish Provider” on
page 173.

165

8 Working with the Stream Publish Service

Stream Publishing Assets Check List (Continued)
Task

Section Reference



Create a Stream Publish profile.

See “Creating a Stream Publish Service Profile”
on page 174.



Publish assets.

See “Manually Creating QuickTime Reference
Movies” on page 177.

Installing and Registering the Stream Publish
Service Provider
Before you can use the Stream Publish service provider, you must install the software
needed by the service, then use the Media Services Engine to install and register the Stream
Publish provider, and make sure the service is started.
•

Installing the Stream Publish Service Package

•

Registering the Stream Publish Provider

•

Setting up the Connection for the Stream Publish Provider to the Media Services Engine

Installing the Stream Publish Service Package
The Stream Publish service installs the same as other Interplay Media Services services.
After you install the Media Services Engine and the Stream Publish service software, you
can use the Media Services and Transfer Status tool to install the Stream Publish service
package.
To install the Stream Publish service package:

1. Open and log in to the Media Services and Transfer Status tool.
2. Click the Services tab.
The Services page displays the currently configured services.

166

Installing and Registering the Stream Publish Service Provider

3. Click Install/Upgrade.
The Install/Upgrade Service dialog box opens.

4. Click Browse and navigate to the folder containing the Publishing.zip file.
The following is an example of the folder location when the provider is installed on the
same system as the Interplay Media Services Engine.
C:\Program Files\Avid\Avid Interplay Stream Publish

n

You can use the Microsoft Windows Search tool to help you locate the folder that contains
the Publishing.zip file. The Publishing.zip files are included with the installation of the
provider software. Make sure you have access to the location of the Publishing.zip file.

167

8 Working with the Stream Publish Service

5. Click Save.
The path to the file appears in the Install/Upgrade Service dialog box.
6. Click Install/Upgrade.
The Interplay Stream Publish service appears on the Services page.

168

Installing and Registering the Stream Publish Service Provider

Registering the Stream Publish Provider
After you install Stream Publish service, you need to register the provider with the Stream
Publish service.
The Provider page on the Media Services and Transfer Status tool is used to register the
provider with service. The provider receives information about jobs and passes the
information to other applications where appropriate. The provider also supplies the Media
Services Engine with information about the provider, job status, and other information
depending on the service.
To register the provider with the Stream Publish service:

1. Open and log in to the Media Services and Transfer Status tool on the Media Services
system that will run the provider.
2. Click the Providers tab.
The Providers page displays all of the currently registered providers.

3. Click Register.
The Register Provider dialog box opens.
4. Do the following:
a.

Service menu — select Avid Interplay Stream Publish Service

b.

Provider Name — Type the name that you want to use to identify this particular
provider. You can have several providers on your workgroup for the same service,
so you should use a meaningful name.

c.

(Option) Application Name — For Publishing provider leave this text box blank,
because the system automatically fills in that value.
169

8 Working with the Stream Publish Service

The following illustration shows the Register Provider dialog box with the values filled
in for a Stream Publish Service.

5. Click Register.
The Stream Publish Provider appears in the Providers page. Notice that the service is not
running and is not connected to the Media Services Engine, as indicated by the Stop
icon in the Status column. You must still connect the Provider to the Media Services
Engine software. See “Setting up the Connection for the Stream Publish Provider to the
Media Services Engine” on page 171.

170

Installing and Registering the Stream Publish Service Provider

Setting up the Connection for the Stream Publish Provider to the
Media Services Engine
After you install Stream Publish service and register the provider, you need to connect the
provider to the Media Services Engine.
To connect the Stream Publish provider to the Media Services Engine:

1. Click Start and select Programs > Avid > Avid Interplay Stream Publish Service.
The Stream Publish Service dialog box opens.

2. Click Settings.
The Provider Settings dialog box opens.
3. Do the following:
a.

Provider Name — Type the name of the provider you specified in “Registering the
Stream Publish Provider” on page 169. In this example, the name is
StreamPublish_01.

b.

Media Services Engine Host Name — Type the name of the system running the
Media Services Engine application.

c.

Automatically Connect — Select either Yes or No (default) to automatically
connect to the Media Services Engine when the application starts.

171

8 Working with the Stream Publish Service

The following illustration shows an example of the Provider Settings dialog box with
the values filled in for the Stream Publish Service.

4. Click OK.
5. Click Connect in the Stream Publish Service window.
The Stream Publish Service window now shows that the service is connected and shows
the provider you selected to connect to. This example shows StreamPublish_01 as the
provider.

The Provider page in the Media Services and Transfer Status tool now shows that the
provider is connected, indicated by a check mark in the Status column.

172

Starting the Stream Publish Provider

Starting the Stream Publish Provider
The following procedure describes how to connect the Stream Publish provider service with
the Media Services Engine.
To start the Stream Publish service provider:

1. Click Start and select Programs > Avid > Avid Interplay Stream Publish.
Depending on the service settings, one of the following happens:

n

-

Automatically Connect—Yes, the service dialog box opens for the service you
selected and is connected to the service.

-

Automatically Connect—No, the service dialog box opens for the service you
selected and displays Idle. Click the Connect button to connect to the service.

The service provider dialog box displays the start date and start time of the providers based
on the Microsoft® Windows® time.
After the connection is made, the Status line in the service dialog box reads “Checking
for Jobs,” and the History window displays the message “Connection Established.” The
Connect button changes to a Disconnect button.

173

8 Working with the Stream Publish Service

The following example shows the Stream Publish Service dialog box as connected.

n

If the provider cannot connect to the Media Services Engine, the Status line reads
“Connection Error.” Ensure the Media Services Engine is running, the service is installed,
the provider is properly registered, and then click Connect again.
Related Topics

Verifying a Service Provider is Connected

Creating a Stream Publish Service Profile
Profiles let you set up templates to use when performing an operation.
To create a Stream Publish profile:

1. Open the Media Services and Transfer Status tool.
2. Click the Profiles tab.
3. From the Service menu, select Avid Interplay Stream Publish Service.

174

Creating a Stream Publish Service Profile

4. Click Add in the Profiles area.
The Add Profile dialog box opens.
5. Type a descriptive name for the new profile in the Add Profile dialog box, for example,
Stream_Publish_01.
The name you assign to the profile is the name that displays in Interplay Access or in an
Avid editing application, when you select an option to create a QuickTime reference
movie.
6. Click OK.

175

8 Working with the Stream Publish Service

The name appears in the Profiles list.

7. (Option) In the Parameters area, specify the priority. Priority numbers range from 1
(highest priority) through 100 (lowest priority). The default priority number assigned to
each job is 50.
8. Click Save in the Profiles area.
The Save Profile dialog box opens.
9. Click Yes to save your changes.
You can define several stream publishing operations under one main profile name. For
example, you can add subjobs to transfer several resolutions using one profile. The
system processes each subjob in turn.
To add subjobs:

t

176

Click Add in the Sub Jobs area.

Manually Creating QuickTime Reference Movies

Manually Creating QuickTime Reference Movies
After you create a Stream Publish profile, you can use the procedure in this section to
manually create QuickTime Reference movies.

n

For information about automating the publication of QuickTime reference movies, see
“Automatically Publishing QuickTime Reference Movies” on page 179.
To manually create QuickTime Reference movies, do one of the following:

t

From Interplay Access, right-click an asset, select Stream Publish, then select the
desired profile.

t

From an Avid editing application, select an asset and then select File > Media Services >
Avid Interplay Stream Publish Service > profile_name.

177

8 Working with the Stream Publish Service

178

9 Automatically Publishing QuickTime
Reference Movies
The Auto Publish workflow is supported by three flow charts in the Avid Interplay
Workflow Engine. The Workflow Engine provides a tool for automating the stream publish
workflows, using Auto Publish with the Interplay Stream Publish service. The automation
process creates or publishes QuickTime reference movies. The Workflow Engine uses flow
charts with defined tasks that execute appropriate actions. Avid provides pre-configured
flow charts that consist of triggers, actions, and flows to complete a particular job.
The Avid Service Configuration in the Avid Service Framework tool lets you set up the
pre-configured flow charts using the Workflow Engine.

n
n

To use the Auto Publish workflow you need to create a Avid Interplay Stream Publish profile,
see “Creating a Stream Publish Service Profile” on page 174.
If the hostname of the Workflow Engine system is changed, then the Avid Service
Configuration tool will fail to connect to the Workflow Engine. You need to remove the
following files, and then restart the Avid Service Configuration tool to allow it to connect to
the Workflow Engine.
C:\Documents and Settings\username\.fluxwebapp.properties
C:\Windows\System32\config\systemprofile\.fluxwebapp.properties

This chapter includes a check list to help you set up and use the auto publish workflow.
•

Check List for Auto Publish Workflow

•

Verifying the Workflow Engine Database

•

Importing Auto-Publish Flow Charts

•

Modifying the Flow Chart Settings

9 Automatically Publishing QuickTime Reference Movies

Check List for Auto Publish Workflow
The following table provides a check list for installing and configuring the Interplay
Workflow Engine service in an Avid Unity™ environment for performing the auto publish
process. The check list provides references where to find more information about each step.

n

Do not install the Interplay Workflow Engine on the same system as the Avid Interplay
Media Services Engine, because each engine requires its own Microsoft SQL Server 2005
Express database.

Automatically Publishing QuickTime Reference Movies Check List
Task

180

Section Reference



Make sure the Interplay workgroup is setup See the Avid Interplay Software Installation
for Avid Interplay Stream Publish service
and Configuration Guide and “Check List for
and Avid Interplay Auto Publish support
Stream Publish Workflow” on page 164.
software.



Configure the Workflow Engine database.

See “Verifying the Workflow Engine
Database” on page 181.



Import the Auto-Publish flow charts using
the Workflow Engine Repository.

See “Importing Auto-Publish Flow Charts” on
page 184.



Set the Action properties for the
Auto-Publish flow charts.

See “Modifying the Flow Chart Settings” on
page 188.



(Option) Monitor the workflow using the
Avid Service Diagnostic tool.

For more information about Avid Service
Framework, see the Avid Service Framework
User’s Guide.

Verifying the Workflow Engine Database

Verifying the Workflow Engine Database
Before you can use the Workflow Engine you need to verify the SQL database settings. The
Avid Service Configuration in the Avid Service Framework tool provides settings for
configuring the database.
To verify the Workflow Engine database settings:

1. Open the Avid Service Configuration tool.
t

Click Start and select Programs > Avid > Avid Service Framework > Avid Service
Configuration.

The Select Workgroup dialog box opens.

n

The Select Workgroup dialog box does not open if you previously selected the option to
“Always select and use this workgroup.” When you select this option, the Select Workgroup
dialog box no longer opens when you start the application. The default workgroup is
selected, and the Avid Diagnostics window opens.
2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to
connect to and click Select.
The Avid Service Configuration window opens.
3. From the Directory pane, click the Hosts tab and click workflowsystem > Avid Interplay
Workflow Engine.
The Administrator Password Needed dialog box opens.
4. Type the Avid Service Framework Administrator password and click OK.

n

By default, Avid Service Framework does not require a password. When a password is used,
it is set through the System Configuration Service. Check with your system administrator for
the correct password.
The following illustration shows the Workflow Engine with the default window.

n

If an Internet Explorer message box opens instead of the Workflow Engines default window,
see “Allowing Internet Explorer to Access the Avid Interplay Workflow Engine Server” on
page 183.

181

9 Automatically Publishing QuickTime Reference Movies

5. Click the Database Configuration tab in the Configuration pane.
The SQL database settings display. This graphic shows the default settings. You should
not have to change these settings.

182

Verifying the Workflow Engine Database

Allowing Internet Explorer to Access the Avid Interplay Workflow
Engine Server
When configuring the Avid Interplay Workflow Engine from a system running the Microsoft
Windows 2003 Server operating system, you need to change the Internet Explorer security
settings to allow access to the system with the Avid Interplay Workflow Engine.
By default, this Internet Explorer message displays when you try to access the Avid
Interplay Workflow Engine from the Avid Service Configuration tool. You can use the
procedure in this section to change the Internet Explorer security level to allow access to the
Avid Interplay Workflow Engine server.

To allow access to the Avid Interplay Workflow Engine server:

1. Click Start and select Settings > Control Panel > Internet Options.
2. Click the Security tab and click Trusted Sites.
3. Click Sites.
4. In the Trusted Sites dialog box, do the following:
a.

In the Add this Web site to the zone text box, type the hostname of the Avid
Interplay Workflow Engine server using a url format, http:\\hostname.

b.

Click Add.

c.

Deselect “Require server verification (https:) for all sites in this zone.”

d. Click OK.

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9 Automatically Publishing QuickTime Reference Movies

Importing Auto-Publish Flow Charts
Avid provides pre-configured flow charts that are required for automating the Stream
Publish workflow process. You use the Repository of the Workflow Engine to import the
Auto-Publishing flow charts.

184

Importing Auto-Publish Flow Charts

There are three flow charts needed for the Auto-Publishing workflow:
•

MIMediaAdded flow chart— This flow chart listens to the Interplay Media Indexer’s
media creation notification and forwards media that is appropriate for WAN Publishing
to the AutoPublishing flow chart.

•

ScanClipsForPublishing—This flow chart scans the Interplay database for clips that are
appropriate for WAN Publishing and forwards the results to the AutoPublishing flow
chart.

•

AutoPublishing—This flow chart accepts media files and clips from the MIMediaAdded
and the ScanClipsForPublishing flow charts. The media and clips received are sent to
the Interplay Publishing service for processing. After the request is completed the
request is removed from the Media Services Status window. Failed requests remain in
the Media Services status window.

To import Auto-Publishing flow charts:

1. Open the Avid Service Configuration window and select the Avid Interplay Workflow
Engine.
2. Click the Rule Designer tab.
The default Avid Interplay Workflow Engine page opens displaying the name of the
system running the Avid Interplay Workflow Engine and its status.

185

9 Automatically Publishing QuickTime Reference Movies

3. Click the Interplay Workflow Engine computer name. In this example the computer
name is DocTransfer.
The Flow Charts page opens.

4. Click Repository.
The Repository page opens.
5. Click Add to Repository and browse for the flow chart you need to import:
-

MIMediaAdded.ffc

-

ScanClipsForPublishing.ffc

-

AutoPublishing.ffc

The default location for the flow charts is:
C:\Program Files\Avid\InterplayWorkflowEngine\WorkflowEngineService\
state\plugins\flowcarts\AutoPublishing

186

Importing Auto-Publish Flow Charts

This example shows the Auto-Publishing flow chart selected.

n

The flow chart files use the .ffc file extension.

6. Click Open.
7. Click Upload.
This example shows the AutoPublishing flow chart is now available in the Repository.

187

9 Automatically Publishing QuickTime Reference Movies

8. Repeat this procedure until all three Auto-Publishing flow charts are imported.

Modifying the Flow Chart Settings
The Auto-Publishing flow charts have their actions, flows and executions configured.
However, you need to configure the first action of the ScanClipsForPublishing and
AutoPublishing flow charts with specific information about your workgroup environment.
After you modify the first action’s settings, the other actions and triggers in the flow chart
update automatically with the setting values from the first action.

n

Avid recommends not changing settings in any actions or triggers, other than the first action.
To modify settings in the Auto-Publishing flow charts:

1. On the Workflow Engine Repository page, select a flow chart from the Flow Chart list.
t

ScanClipsForPublishing flow chart

t

AutoPublishing flow chart

The MIMediaAdded flow chart does not require any changes to its configuration.
2. Click Edit.

188

Modifying the Flow Chart Settings

The Repository page changes to display the flow chart. This example shows the
ScanClipsForPublishing flow chart.

3. Right-click the first action in the flow chart and select Action Properties. In this
example, the first action is named ConfigScanClip.
The Action Properties dialog box opens.

189

9 Automatically Publishing QuickTime Reference Movies

4. Type the information for your workgroup environment in the various properties text
boxes.
Properties Name

Description

Name

Do not change the default setting.

InterplayEngineHostname

Type the host name of the Interplay Engine server.

MediaServiceHostname

Type the host name of the Interplay Media Services server.

MediaServiceProfile

Type the name of the Interplay Media Services Stream Publish
profile for this action. See “Creating a Stream Publish Service
Profile” on page 174.

MediaServiceUserName

Type the user name of the account you use to log into the Interplay
Administration tool.

MediaServiceUserPassword

Type the password for the user name of the account you use to log
into the Interplay Administration tool.

WorkflowEnginePublisher

Do not change the default setting. Displays the name of the
postmaster. This value is the location where the Workflow Engine
looks for new jobs.

5. Click OK.
6. Click “Save to Repository” to save the Repository to the database.
7. Repeat this procedure for the other flow chart for the Auto-Publishing workflow.
8. Click Repository to open the Repository page.
All the imported flow charts now display in the Flow Chart list.

190

Modifying the Flow Chart Settings

9. To export the flow chart to the Workflow Engine, do the following for each flow chart:
t

Select a flow chart and click Export.

10. Click Flow Charts to open the Flow Charts page and verify the three flow charts are
running.
11. (Option) To see the interactions of the flow charts use the Avid Service Diagnostic tool.

191

9 Automatically Publishing QuickTime Reference Movies

192

10 Working with the Copy Service
You can use the Copy feature to copy assets (metadata) and their media files from one
workgroup to another. For example, if your facility uses a specified workgroup for
low-resolution media, you might need to copy clips and their low-resolution media files to
the low-resolution workgroup and copy them back again.
Copying to a workgroup uses an Avid Interplay Media Services service (the Copy service)
and its related provider. As with other services, you can create a profile for automating
workflows. You can also use the auto-copy feature and profiles to set a folder for
automatically copying the assets placed in it or to replicate an entire database for backup.
For more information about the auto-copy features, see “Automatically Copying Assets to
Another Workgroup” on page 217.

n

The Copy service system requires an application key for any Copy services that are not run
on the Interplay Media Services Engine server.
The Copy feature is available from Interplay Access and from an Avid editing application.
The following topics explain the setup and how to use the Copy feature.
•

Workflow for Copying Metadata and Media Files

•

Check List for Copying Assets to Another Workgroup

•

Installing and Registering the Copy Service Provider

•

Starting the Copy Provider

•

Using an Interplay Copy Service Profile

•

Copying Assets and Media to Another Workgroup Using Interplay Access

•

Copying Assets and Media to Another Workgroup Using an Avid Editing Application

10 Working with the Copy Service

Workflow for Copying Metadata and Media Files
The following illustration shows the basic workflow for copying metadata and media files.
The Copy Provider copies metadata from one Interplay Engine to another, and copies media
files from one ISIS shared storage system to another. This example shows a configuration
that is used for copying media in either direction (from Workgroup 1 to Workgroup 2, or
from Workgroup 2 to Workgroup 1), so a Media Services Engine and Copy Provider are
required in each workgroup.
The Copy Provider copies
metadata to the Interplay Engine
and media files to ISIS storage.

From Workgroup 1 to Workgroup 2
From Workgroup 2 to Workgroup 1

Interplay Workgroup 1
Media
Services
Engine

Interplay Workgroup 2

Avid
Editing
System

Avid
Editing
System

Interplay
Access

Interplay
Access

Media
Services
Engine

Metadata
Copy
Provider

Interplay
Engine
Interplay
Engine

Copy
Provider
Metadata

Media

Media

ISIS
Storage

194

ISIS
Storage

Workflow for Copying Metadata and Media Files

Copy Requirements

The workgroups must share the following configuration:
•

Both ISIS systems must be running Avid Unity ISIS v2.0.1 or later.

•

At least one Media Services Engine and one Copy Provider, with the Copy service
correctly configured. You can configure your environment in two different ways:
-

One Media Services Engine and one Copy Provider: required to copy media in only
one direction (for example, copying media from Workgroup 1 to Workgroup 2). In
this case, Workgroup 1 requires a Media Services Engine and a Copy Provider.

-

Two Media Services Engines and two Copy Providers: required to copy media in
two directions (for example, from Workgroup 1 to Workgroup 2 or from Workgroup
2 to Workgroup 1). In this case, both workgroups require a Media Services Engine
and a Copy Provider.

The following table provides more information about these configurations:
Configuration

Workgroup

Required Components

One direction

Workgroup1

Interplay Engine, Media Indexer, Media Services
Engine, Copy Provider, ISIS

Workgroup 2

Interplay Engine, Media Indexer, ISIS

Workgroup 1
requirements

Interplay Engine, Media Indexer, Media Services
Engine, Copy Provider, ISIS

Workgroup 2
requirements

Interplay Engine, Media Indexer, Media Services
Engine, Copy Provider, ISIS

Two directions

•

Avid recommends that you install the Copy Provider on a separate server. For more
information, see the Avid Interplay Software Installation and Configuration Guide.

•

Each Copy Provider must be directly connected to both ISIS systems, using a 10 Gb
Ethernet connection. For more information, see the Avid Interplay Software Installation
and Configuration Guide.

•

Both ISIS systems and both Interplay workgroups must include matching user accounts.
The username and password for these accounts must match exactly. For more
information, see the Avid Interplay Software Installation and Configuration Guide.

•

You must connect the Copy Provider to both ISIS systems through the same account.
The workspaces must be mounted using UNC (letterless) drive mappings. For more
information, see the Avid Interplay Software Installation and Configuration Guide.

195

10 Working with the Copy Service

Copy Options

•

You can specify which resolutions you want to copy: all, lowest, highest, or a specific
resolution. If you select All, media for all associated resolutions must be online. If any
media is offline, the job will fail. Multiple resolutions are supported as subjobs within a
Media Services profile.

•

You can copy assets and media for one asset, multiple assets, a folder, or multiple
folders. If you are copying one or more folders, the Copy process preserves the
complete folder structure on the destination workgroup.

•

You can copy metadata and media for file assets, either alone or with metadata and
media for Avid assets.

•

You can specify whether to include audio media. Audio files are copied only with their
accompanying video, except in the case of audio-only clips. The following table
explains how the Copy feature works with the selected video resolution and the selected
Include Audio option.

Clip Type

Resolution
Selected

Include Audio
Option
Result

DV 25 with two audio files

DV 50

Selected

No media is copied to the destination.
Audio remains with the video media.

DV 25 with two audio files

DV 25

Selected

DV 25 media and accompanying
audio is copied to the destination.

DV 25 with two audio files

DV 25

Not selected

DV 25 media is copied to the
destination. The audio files are not
copied.

Audio-only clip

DV 25

Selected

Audio-only media is copied to the
destination.

Check List for Copying Assets to Another
Workgroup
For the copy process, the following table provides a check list of steps for installing and
configuring the Interplay Copy service provider in an Avid Unity™ environment. The check
list assumes the Interplay Media Services Engine and the supporting software are setup and
configured in the workgroup. The check list provides references where to find more
information about each step.

196

Check List for Copying Assets to Another Workgroup

You can also setup an auto-copy folder to automatically transfer assets to a pre-defined
location. For more information, see “Automatically Copying Assets to Another Workgroup”
on page 217.

n

If the Copy provider is not running on the Interplay Media Services system, you must attach
an application key to a USB port on the Copy provider system.

Copying Assets to Another Workgroup Check List
Task

Section Reference



Add two 10 Gb adapter boards to the Copy
provider and configure it to communicate
with both Interplay workgroups.

See Avid Interplay Software Installation and
Configuration Guide.



Make sure an Interplay Media Services
administrator account is setup on Avid
Unity.

See the Avid Interplay Software Installation
and Configuration Guide.



Mount workspaces.

See Avid Interplay Best Practices.



Make sure the Interplay Media Services
application key is connected. If the Copy
provider is not running on the Interplay
Media Services system, you must also
connect an application key to the Copy
provider system.

See the Avid Interplay Software Installation
and Configuration Guide.



Make sure the Interplay Media Services
Engine software and the supporting
software are installed and configured in the
workgroup.

See the Avid Interplay Software Installation
and Configuration Guide and “Interplay Media
Services Installation and Configuration” on
page 27.

•

Avid Service Framework for Client

•

Avid Interplay Access

•

Avid Interplay Media Services

•

Avid Interplay Copy service



(Option) Install the Interplay Auto Archive
service that includes the Interplay Auto
Copy service software.

See “Installing the Avid Interplay Auto-Copy
Service” on page 220.



Install and register the Interplay Copy
provider service.

See “Installing and Registering the Copy
Service Provider” on page 198.

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10 Working with the Copy Service

Copying Assets to Another Workgroup Check List (Continued)
Task

Section Reference



Connect the Copy Provider to the Media
Services Engine.

See “Setting Up the Connection for the Copy
Provider and Media Services Engine” on page
204.



Start the Interplay Copy service software
and verify it is connected.

See “Starting the Copy Provider” on page 206.



(Option) Create a profile.

See “Creating an Interplay Copy Service
Profile” on page 208.



(Option) Configure how errors are handled
and reported in the Media Services Status
tool using the Avid Services Configuration
tool.

See “Configuring the Reporting of Service Job
Status” on page 40.



(Option) Configure an Auto Copy folder.

See “Automatically Copying Assets To
Another Workgroup Using an Auto-Copy
Folder” on page 226.



Configure the Avid editing system.

See “Connecting to the Media Services
Engine” on page 105.



Perform a Copy process.

•

See“Copying Assets and Media to Another
Workgroup Using Interplay Access” on
page 211.

•

See “Copying Assets and Media to Another
Workgroup Using an Avid Editing
Application” on page 214.

Installing and Registering the Copy Service
Provider
Before you can use the Copy service provider, you must install the software needed by the
service, then use the Media Services Engine to install and register the Copy provider, and
make sure the service is started. The Copy service software must be installed before you set
up the Copy provider.

n
198

When the Copy service is installed, a service zip file is available that is used to install the
service into the Media Services Engine.

Installing and Registering the Copy Service Provider

These tasks are explained in the following topics:

n

•

Installing the Copy Service Provider

•

Registering the Copy Provider

•

Setting Up the Connection for the Copy Provider and Media Services Engine

You do not use the Media Services Engine to configure the Auto Archive, and Auto
Transcode, and Auto Copy. Instead, use the Avid Interplay Administrator and the Avid
Service Framework services. For more information, see “Configuring the Auto-Copy
Service” on page 220.

Installing the Copy Service Provider
After you install the Media Services Engine and the Copy service software, you can use the
Media Services and Transfer Status tool to install and register the Copy service provider into
the Media Services Engine.
To install the Copy service package:

1. From the Avid Interplay Media Services Engine window, click Admin Tool.
2. Click the Services tab.
The Services page displays the currently configured services.

3. Click the Install/Upgrade button.

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10 Working with the Copy Service

The Install/Upgrade Service dialog box opens.

4. Click the Browse button and navigate to the folder containing the CopyMedia.zip file.
The following is an example of the folder location when the provider is installed on the
same system as the Interplay Media Services Engine.
-

For Interplay Copy Service — C:\Program Files\Avid\Avid Interplay Copy\
CopyService

You can use the Microsoft Windows Search tool to help you locate the folder that
contains the CopyMedia.zip file.

n

The CopyMedia.zip file is included with the installation of the Avid Interplay Copy software.
Make sure you have access to the location of the CopyMedia.zip file.
5. In the folder, select the CopyMedia.zip file.
The following illustration shows the CopyMedia.zip file selected.

6. Click Save.
200

Installing and Registering the Copy Service Provider

The path to the file appears in the Install/Upgrade Service dialog box.

7. Click Install/Upgrade.
The Avid Interplay Copy Service appears on the Services page.

Registering the Copy Provider
After you install the Copy service provider, you need to register the Copy provider with the
Copy service.
The Provider page on the Media Services and Transfer Status tool is used to register the
Copy provider for the Copy service. The provider receives information about jobs and passes
the information to other applications where appropriate. The provider also supplies the
Media Services Engine with information about the provider, job status, and other
information depending on the service.

201

10 Working with the Copy Service

To register the Copy provider with the Copy service:

1. Open and log in to the Media Services and Transfer Status tool on the Media Services
system that will run the provider.
2. Click the Providers tab.
The Providers page displays all of the currently registered providers.

3. Click the Register button.
The Register Provider dialog box opens.
4. Do the following:

202

a.

Service menu — Select Avid Interplay Copy Service

b.

Provider Name — Type the name that you want to use to identify this particular
provider. You can have several providers on your workgroup for the same service,
so you should use a meaningful name.

c.

(Option) Application Name — For Copy providers leave this text box blank,
because the system automatically fills in that value.

Installing and Registering the Copy Service Provider

The following illustration shows the Register Provider dialog box with the values filled
in for a Copy service.

5. Click Register.
The Copy provider appears in the Providers page. Notice that the service is not running
and is not connected to the Media Services Engine, as indicated by the Stop icon in the
Status column. You must still connect the Copy provider to the Media Services Engine
software. See “Setting Up the Connection for the Copy Provider and Media Services
Engine” on page 204.

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10 Working with the Copy Service

Setting Up the Connection for the Copy Provider and Media Services
Engine
After you install the Copy service and register the Copy provider, you need to connect the
Copy provider to the Media Services Engine software.
To set up the connect between the Copy provider to the Media Services Engine:

1. Click Start and select Programs > Avid > Avid Interplay Copy.
The Copy Service dialog box opens.

2. Click Settings.
The Provider Settings dialog box opens.
3. Do the following:

204

a.

Provider Name — Type the name of the provider you specified in “Registering the
Copy Provider” on page 201. In this example, the name is Copy_01.

b.

Media Services Engine Host Name — Type the name of the system running the
Media Services Engine application.

c.

Automatically Connect — Select either Yes or No (default) to automatically
connect to the Media Services Engine when the application starts.

Installing and Registering the Copy Service Provider

The following illustration shows the Provider Settings dialog box with the values filled
in for the Copy provider.

4. Click OK.
5. Click Connect in the Service window.
The Copy Service dialog box now shows that the service is connected and shows the
provider you selected to connect to.

The Provider page in the Media Services and Transfer Status tool now shows that the
service is connected, indicated by a check mark in the Status column.

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10 Working with the Copy Service

Starting the Copy Provider
The following procedure describes how to connect the Copy provider service with the Media
Services Engine.
To start the Copy service provider:

1. Click Start and select Programs > Avid > Avid Interplay Copy.
Depending on the service settings, one of the following happens:

n

-

Automatically Connect—Yes, the service dialog box opens for the service you
selected and is connected to the service.

-

Automatically Connect—No, the service dialog box opens for the service you
selected and displays Idle. Click the Connect button to connect to the service.

The service provider dialog box displays the start date and start time of the providers based
on the Microsoft® Windows® time.
After the connection is made, the Status line in the service dialog box reads “Checking
for Jobs,” and the History window displays the message “Connection Established.” The
Connect button changes to a Disconnect button.

206

Starting the Copy Provider

The following example shows the Copy Service dialog box as connected.

n

If the provider cannot connect to the Media Services Engine, the Status line reads
“Connection Error.” Ensure the Media Services Engine is running, the service is installed,
the provider is properly registered, and then click Connect again.
Related Topics

Verifying a Service Provider is Connected

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10 Working with the Copy Service

Using an Interplay Copy Service Profile
You can create a profile to use when performing an Interplay Copy or an auto-copy
operation. However, the function of the profile’s Destination_Path setting varies depending
on the operation.
•

For an Interplay Copy operation the Destination_Path value defines the folder location
in the destination database for the copied metadata.

•

For an auto-copy operation, the Destination_Path value only defines the destination
database. The source folder path is automatically duplicated in the destination database.

Interplay Copy Service profiles let you define the following:
•

Destination folder (Interplay Copy only), database, server, and workspace for the copied
media

•

Whether to include file assets (metadata)

•

Whether to include audio when copying the media files

•

A priority for the job

•

Video resolution and format of the copied media

•

Whether to use a source workspace name in the destination workgroup (auto-copy only)

Creating an Interplay Copy Service Profile
To create an Interplay Copy Service profile:

1. Open and log in to the Media Services and Transfer Status tool:

n

t

From the Avid Interplay Media Services window, click Admin Tool.

t

From the Avid Interplay Administrator, in the Site Settings area, click the Interplay
Media Services icon.

When you open the Media Services and Transfer Status tool from the Avid Interplay
Administrator, the name is “Interplay Media Services.”
2. Click the Profiles tab.
3. In the Service menu, select Avid Interplay Copy Service.

208

Using an Interplay Copy Service Profile

4. Click Add in the Profiles area.
The Add Profiles dialog box opens.

5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the
name that you will see when you right-click an asset and select Copy or when you setup
an auto-copy operation.

c

Depends on whether the profile is used with Interplay Copy or auto-copy the function
of the profile’s Destination Path setting varies. If you plan to use this profile with the
auto-copy operation, you should name the profile to identify its use with auto-copy. For
information about the Interplay Copy and auto-copy functions, see “Automatically
Copying Assets to Another Workgroup” on page 217.
6. Click OK.
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10 Working with the Copy Service

The name appears in the Profiles list and an empty template appears in the
Parameters area.
7. In the Parameters area, define the values you want for the Interplay Copy profile.
See “Interplay Copy Service Profile Definitions” on page 210.
8. Click Save in the Parameters area.
The next time you use the Interplay Copy service or setup an auto-copy folder, you can
select the profile.
9. (Option) Click Add in the Sub Jobs area, to define several copy media operations under
one main profile name. For example, you can add subjobs to copy several resolutions
using one profile. The system processes each subjob in turn.

Interplay Copy Service Profile Definitions
Copy Service Profile definitions
Option

Description

Destination_Path

The function of the Destination_Path setting varies depending on whether the profile is
used with Interplay Copy or auto-copy.
For Interplay Copy - This setting identifies the folder in the destination database that
will contain the copied metadata. This folder is created automatically when Interplay
Copy is executed.

n

When you set the destination path, select a subfolder, not a top-level folder, and
use forward slashes (/). For example, AvidWG/Catalogs or AvidWG/Projects.

For auto-copy - This setting identifies the destination database, AvidWG, that will
contain the copied metadata. The folder path is not needed when using auto-copy,
because the auto-copy operation uses the same folder path as the source database. A
duplicate folder structure is automatically created in the destination database.

n
Destination_Server

For auto-copy replication only, make sure the target (destination) database
allows for the adding and removing of items. See “Automatically Backing Up
the Complete Database and Media” on page 227.

Specifies the name of the Interplay Engine computer of the workgroup to which you
will copy the metadata to.

Destination_Workspace Type the name of the Avid Unity workspace where you want to place the copied media
files. During an auto-copy operation the Use Source Workspace setting overrides the
Destination_Workspace setting.
File Asset

210

Select this option if you want to include file assets in the copy process.

Copying Assets and Media to Another Workgroup Using Interplay Access

Copy Service Profile definitions (Continued)
Option

Description

Include Audio

Select this option if you want to copy audio that is associated with the clips whose
video media you are copying. Selecting this option also copies any audio-only clips.

Priority

Sets the priority for the job submitted by this profile. Priority numbers range from
1 (highest priority) through 100 (lowest priority). The default priority number assigned
to each job is 50.

TargetVideoQuality

Indicates the video resolution for the copied media. You can select All, Highest,
Lowest, or a specific resolution. If you select All, media for all associated resolutions
must be online. By default, if any media is offline the job will fail. You can override the
default failure reporting setting using the Avid Service Configuration too. See
“Configuring the Reporting of Service Job Status” on page 40.

Use Source Workspace (auto-copy only) This option causes the auto-copy operation to copy media from a
source workspace to a target workspace that has the same name in the destination
workgroup. It overrides the Destination_Workspace setting. The auto-copy operation
uses the same folder path as the source assets.

Copying Assets and Media to Another Workgroup
Using Interplay Access
Before you copy assets and media files to another workgroup, make sure that your
installation meets the requirements described in “Working with the Copy Service” on page
193.
To copy assets and media files to another workgroup using Interplay Access:

1. Start Interplay Access and log in to a workgroup and database (for example, AvidWG
on Docwg as Composer1).
2. Connect to another workgroup and database, using the same user name and password
(for example, AvidWG on Bplnisis as Composer1).

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10 Working with the Copy Service

The following illustration shows these two databases in the directory tree.

3. Select the assets whose files you want to copy.
You can copy assets from any workgroup to which you are connected (for example,
from either Docwg or Bplnisis). Any workgroup that you copy from must include a
Media Services Engine and Copy Provider in its Interplay environment).
You can select one asset, multiple assets, a folder, or multiple folders.
4. Do one of the following:

212

t

Select Tools > Copy...

t

Right-click and select Copy... from the sixth group of commands. (Do not select
Copy from the second group of commands, which copies metadata to the
clipboard.)

Copying Assets and Media to Another Workgroup Using Interplay Access

The Copy dialog box opens and displays the workgroups to which you can copy assets
and media.

5. Select a profile from the Use Profile menu. If there are no profiles available, or you do
not want to use a profile, select the following options:
Option

Description

Use Profile

None

Destination

Select the folder into which you want to copy the metadata.

Workspace

Select the workspace into which you want to copy the media.

Resolution

Select which video resolution you want to copy. You can select All,
Highest, Lowest, or a specific resolution. If you select All, media for all
associated resolutions must be online. If any media is offline, the job
will fail.

Include Audio

Select this option if you want to copy audio that is associated with the
clips whose video media you are copying. Selecting this option also
copies any audio-only clips.

File Assets

Select this option if you want to include files assets in the copy process.
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10 Working with the Copy Service

6. (Option) Select “Launch Interplay Media Services status window” to view the status of
the operation after it begins.
7. (Option) Click the Details button to view the number of files and their size. Their size
indicates the size of the media that will be copied.

8. Click OK.
The system starts the Copy operation. If you selected the option “Launch Interplay
Media Services status window” the window opens and shows you the progress of the
job, as well as other information about it. For information about the status window, click
the Help button.
9. (Option) When the operation is complete, check if the asset was correctly copied by
opening the destination in the remote workgroup.

Copying Assets and Media to Another Workgroup
Using an Avid Editing Application
Copying media using an Avid editing application requires a Copy Provider profile. If a
profile is renamed, deleted, or added while the editor is open, you might not see the profile.
In this case, you need to relaunch the editor. For information on creating a profile, see
“Using an Interplay Copy Service Profile” on page 208.
Before you copy assets and media files to another workgroup, make sure that your
installation meets the requirements described in “Working with the Copy Service” on page
193.

214

Copying Assets and Media to Another Workgroup Using an Avid Editing Application

To copy assets and media files to another workgroup using an Avid editing
application:

1. Ensure that you are connected to the workgroup’s Media Services Engine through the
Media Services setting in the editor’s Settings list.

2. In the Avid editing application bin, select the asset or assets whose media files you want
to copy.
3. Do one of the following:
t

Select File > Media Services > Avid Interplay Copy Service > profile name.

t

Right-click and select Media Services > Avid Interplay Copy Service > profile
name.

The system immediately starts the Copy operation. If Interplay Access is installed on
the editing system, you can track the status of the job by opening Interplay Access,
selecting Tools > Interplay Media Services Status, and clicking the Jobs tab.
4. (Option) When the operation is complete, check if the asset was correctly copied in
Interplay Access by connecting to the remote workgroup.

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10 Working with the Copy Service

216

11 Automatically Copying Assets to
Another Workgroup
The Interplay Media Services auto-copy service provides two workflows for automatically
copying assets to another workgroup:
•

You can place assets in an auto-copy folder to automatically copy the assets (metadata)
and their media files to another workgroup. See “Understanding the Auto-Copy Folder
Process” on page 224.

•

You can automatically replicate a complete database and its media files to another
workgroup to create a backup using the auto-copy replication process. See
“Automatically Backing Up the Complete Database and Media” on page 227.

The auto-copy process keeps the source folder path when copying the assets to the
destination workgroup. Therefore, when a clip is copied to the destination workgroup it has
the same folder path as the source workgroup. After the auto-copy process is complete, the
assets remain in their source folders. The assets are not move to a success or fail folder like
the auto archive service.
To use an auto-copy folder or the auto-copy replication process, the workgroups must be
located in the same building, because of cable length limitations. The requirements for the
auto-copy feature are the same as for the Interplay Copy service. For more information on
requirements, see “Working with the Copy Service” on page 193.

n

If you want to copy media to another workgroup that is located beyond the maximum cable
length, you must use Avid Interplay Transfer Engine.
The auto-copy service processes files according to the date and time, using a first-in,
first-out (FIFO) rule. The date and time used depends on when an asset was copied to the
auto-copy folder.

11 Automatically Copying Assets to Another Workgroup

The Avid Service Framework provides the following tools for the auto-copy service:
•

Avid Workgroup Properties tool starts and stops the service. The auto-copy service is
included in the installation of the Avid Interplay Auto Archive service. The Avid Service
Framework displays these services as Avid Interplay Auto Media Services, includes the
auto-archive, auto-transcode, auto-transfer, and auto-copy services.

•

Avid Service Configuration tool:
-

Requires initial setup for setting the source Interplay Engine server and setting a
user name for the service and a password for the login user name.

-

Lets you set and change parameters for each of the different Avid services and
applications in your workgroup environment.

-

Lets you set a profile for the auto-copy replication operation.

•

Avid Health Viewer tool monitors the status of the service.

•

Avid Diagnostic Log Viewer checks details about errors of the service.

For more information about Avid Service Framework, see the Avid Service Framework
User’s Guide.
For details on the auto-copy feature, see the following topics:

218

•

Check List for the Auto-Copy Process

•

Installing the Avid Interplay Auto-Copy Service

•

Understanding the Auto-Copy Folder Process

•

Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder

•

Automatically Backing Up the Complete Database and Media

Check List for the Auto-Copy Process

Check List for the Auto-Copy Process
The following table provides a check list for the auto-copy process, when used either with an
an auto-copy folder or to automatically replicate the complete database to another
workgroup.
Auto Copying Assets to Another Workgroup Check List
Task

Section Reference



Make sure the Interplay Copy service
See “Check List for Copying Assets to Another
provider is installed and configured and Workgroup” on page 196.
a Copy service profile is created.



Install the auto-copy service, that is
included in the installation of the Avid
Interplay Auto Archive service.

See the Avid Interplay Software Installation and
Configuration Guide.



Configure the auto-copy service
settings.

See “Configuring the Auto-Copy Service” on page 220.



Verify the service is running.

See “Verifying the Auto-Copy Service is Running” on
page 223.



Create an Avid Interplay Copy Service
profile.

See “Using an Interplay Copy Service Profile” on page
208.



(auto-copy folder only) Identify a folder See “Identifying an Auto-Copy Folder” on page 225.
as an auto-copy folder.



(auto-copy folder only) Copy assets
using an auto-copy folder.

See “Automatically Copying Assets To Another
Workgroup Using an Auto-Copy Folder” on page 226.



(auto-copy replication only) Make sure
you add a profile to the Avid Service
Configuration tool.

See “Configuring the Auto-Copy Service” on page 220.



(auto-copy replication only) Make sure See “Automatically Backing Up the Complete Database
the security setting for the target
and Media” on page 227.
(destination) database allows the adding
and moving of items.



(auto-copy replication only)
Continuously copy all assets (metadata
and media) from one workgroup to
another for backing up the files.

See “Automatically Backing Up the Complete Database
and Media” on page 227.

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11 Automatically Copying Assets to Another Workgroup

Installing the Avid Interplay Auto-Copy Service
If your workflow requires the auto copying of assets, you need to install the Avid Interplay
Auto Archive service that includes the auto-copy service. You can install the Avid Interplay
Auto Archive service on any system in the workgroup. However, it is usually installed on the
system with the Avid Interplay Media Services Engine. The Avid Interplay Auto Copy
service automatically runs in the background.
After you install the auto-copy service, see the following:
•

For information about configuration settings for the auto-copy service, see “Configuring
the Auto-Copy Service” on page 220.

•

For a procedure to verify the service is running, see “Verifying the Auto-Copy Service is
Running” on page 223.

Configuring the Auto-Copy Service
You need to use the Avid Service Configuration tool to configure the auto-copy service. For
more information about Avid Service Framework, see the Avid Service Framework User’s
Guide.
To configure the auto-copy service:

1. On any system running the Avid Service Framework services, click Start and select
Programs > Avid > Avid Service Framework > Avid Service Configuration.
The Select Workgroup dialog box opens.

n

The Select Workgroup dialog box does not open if the check box specifying to always select
and use this workgroup option was previously selected. When you select this option, the
Select Workgroup dialog box no longer opens when you start the application. The default
workgroup is selected, and the Avid Service Configuration window opens.
2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to
connect to and click Select.
The Avid Service Configuration window opens.
3. In the Directory pane, click the Processes tab and verify that the Avid Automatic
Archive, Copy, Transcode, and Transfer service is running.

n

220

If the Avid Automatic Archive, Copy, Transcode, and Transfer service does not appear in the
Avid Service Configuration window, the service is not running or the system it runs on is not
properly connected to the workgroup. Click the Hosts tab and make sure that the Avid
Service Framework services displays the name of the system that the Avid Automatic
Archive, Copy, Transcode, and Transfer service is running on.

Installing the Avid Interplay Auto-Copy Service

4. Expand the Avid Automatic Archive, Copy, Transcode, and Transfer service entry on
the Processes tab of the Directory pane.
The system displays the name of the computer running the Avid Automatic Archive,
Copy, Transcode, and Transfer service.
5. Click the computer name.
The Administrator Password Needed dialog box opens.
6. Type the Avid Service Framework Administrator password and click OK.

n

By default, Avid Service Framework does not require a password. When a password is used,
it is set through the System Configuration Service. Check with your system administrator for
the correct password.
The system displays the Workgroup Server Setting tab for the Avid Automatic Archive,
Copy, Transcode, and Transfer service.

7. Type the Interplay Engine hostname, user name, and password.
If the Administrator user is not used, then the user name must exist as an Interplay user.
The Administrator account is not a requirement You can use any user name with Admin
privileges.
8. Click the Archive and Copy Settings tab.
The system displays the configuration settings for AutoArchive and AutoCopy.

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11 Automatically Copying Assets to Another Workgroup

9. In the Configure AutoCopy area, do the following:
-

Enable AutoCopy — Select Yes.

-

AutoCopy scanning interval — Type the number of minutes between scans,
minimum allowed is 5 minutes.

-

Number of times to retry when encountering an error — type the number of times
you want the system to retry after an error occurs.

-

Number of clips to submit to Interplay Copy at once — type the number of clips
you want sent for copying at one time. The system can better manage the job
processing task when the jobs are processed in small batches. The default number is
10 clips submitted for processing at one time. For example, when you are copying
1,000 clips to an auto-copy folder, the first 10 clips are copied, then the next 10 clips
are copied, and so on until all 1,000 clips are copied.

-

(auto-copy replication only) Start automatic copy clips under this database using
profile — Type the name of the Avid Interplay Copy Service profile that you want
to use during the automatic database and media replication process. See
“Automatically Backing Up the Complete Database and Media” on page 227.

10. Click Apply.
11. Close the Avid Service Configuration window.

222

Installing the Avid Interplay Auto-Copy Service

Verifying the Auto-Copy Service is Running
The Avid Interplay Auto Media Services are not monitored in the Services page in the Avid
Interplay Media Services and Transfer Status tool. You can use the Avid Service Framework
services or the Microsoft Windows Computer Management tool to check whether the Avid
Interplay Auto Media Services are running.
The Auto Copy, Auto Archive, Auto Transcode, and Auto Transfer services are all installed
during the installation of the Avid Interplay Auto Archive. These services are all included in
the service named Avid Interplay Auto Media Services.

n

The Avid Interplay Auto Media Services is named Avid Automatic Archive, Copy, Transcode,
and Transfer Service in the Avid Service Configuration tool.
To verify that the Avid Interplay Auto Media Services are running:

1. On the system running the Interplay Media Services Engine, click Start and select
Programs > Avid > Avid Service Framework > Avid Workgroup Properties.
The Avid Workgroup Properties dialog box opens. The Status area indicates whether all
the Avid Service Framework services are running.

2. Click Advanced.
The Avid Services dialog box opens.

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11 Automatically Copying Assets to Another Workgroup

3. If necessary, select the Avid Interplay Auto Media Services service and click Start.

n

If the Avid Interplay Auto Media Services does not appear, check the Media Services Engine
to make sure that the Interplay Media Services Engine is running.

Understanding the Auto-Copy Folder Process
The auto-copy service lets an administrator or user with administrator privileges identify a
folder as an auto-copy folder, in Interplay Access. The auto-copy service automatically
submits assets placed in an auto-copy folder to another workgroup. When setting up an
auto-copy folder, you select an Avid Interplay Copy Service profile that defines the
destination workgroup, a destination Interplay database for the metadata, and a workspace
for the media files.
For a list of steps you need to perform to use the auto-copy service, see “Check List for the
Auto-Copy Process” on page 219.
For details on the auto-copy folder feature, see the following topics:
•

“Rules of Auto-Copy Service” on page 224

•

“Identifying an Auto-Copy Folder” on page 225

•

“Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder” on
page 226

Rules of Auto-Copy Service
To determine if the clips are ready for copy, a set of rules is applied to each clip found in an
auto-copy folder.
The following rules apply after the auto-copy service starts:

224

•

Verifies that clips are inside an auto-copy folder.

•

Verifies that clips are not in Frame Chase Editing (Edit While Capture) mode.

•

Verifies that clips are not already pending for a copy in Avid Interplay Media Services
Engine.

•

Verifies that clips have not already been successfully copied.

•

Verifies that clips have been modified since the last successful auto-copy operation—if
the clips were modified after a successful auto-copy operation, the clips will be
automatically copied again.

Understanding the Auto-Copy Folder Process

Identifying an Auto-Copy Folder
Before you can set up an auto-copy folder, an Avid Interplay Copy Service profile must
already exist. For information on creating an Avid Interplay Copy Service profile, see
“Using an Interplay Copy Service Profile” on page 208.
To set up an auto-copy folder:

1. Log on to Interplay Access as an administrator or as a user with administrator privileges.
2. Create a folder (or select an existing folder) in the Avid Interplay database using Avid
Interplay Access.
The following illustration shows a folder named Auto Copy Media. You can use any
name that fits your workflow.

3. Right-click the folder and select Set AutoCopy.
4. Select an Avid Interplay Copy Service profile from the Set AutoCopy dialog box.

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11 Automatically Copying Assets to Another Workgroup

5. Click Set.
The system adds an Auto-Copy icon to the folder.

Automatically Copying Assets To Another
Workgroup Using an Auto-Copy Folder
To copy assets using an auto-copy folder:

1. Make sure a folder is configured for automatically copying media. See “Identifying an
Auto-Copy Folder” on page 225.
2. Ensure that the Media Services Engine and the Copy Service are connected and running.
3. In Interplay Access, locate one or more assets that you want to copy, and drag them to
an auto-copy folder.
The system starts copying the assets to the destinations set in the Avid Interplay Copy
Service profile, as a background task.

n

The auto-copy job might not start for several minutes, depending on your auto-copy settings.
See “Configuring the Auto-Copy Service” on page 220.
4. (Option) You can set the Access user property “AutoCopyStatus” to view the results of
the auto copy process in the Content view (Text view).

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Automatically Backing Up the Complete Database and Media

5. (Option) You can view the Interplay Media Services Status window while the auto-copy
operation is in process. The system displays the job status during the copy. After the
copy completes the status entry is deleted. The system deletes the line to avoid
collecting too many entries in the status window.
t

n

Select Tools > Interplay Media Services Status.

You can also use Avid Diagnostics to troubleshoot jobs. For information, see “Checking
Media Services Jobs Using Avid Diagnostics” on page 308.

Automatically Backing Up the Complete Database
and Media
You can use the auto-copy replication operation to automatically and continuously copy all
clips (both metadata and media) from one workgroup to another. This is useful if you have
two workgroups, one of which serves as a backup for the other.
You use the Avid Service Configuration tool to specify a profile to use for the auto-copy
replication operation. When the auto-copy starts, the provider begins to copy all clips in a
specified database, starting with the file with the earliest check-in date. As clips are added to
the specified database, they are copied to the backup workgroup.
This feature has the following limitations:
•

Rendered effects are not included

•

Files deleted in the source database are not automatically deleted in the target database.

For a list of steps you need to perform to use the auto-copy replication operation, see “Check
List for the Auto-Copy Process” on page 219.
To configure the auto-copy service for copying all clips from one workgroup to
another (replication operation):

1. Make sure that the names of the workspaces in the target (destination) workgroup match
the names of the workspaces in the source workgroup.
2. Make sure the workspaces have enough space for the assets.
3. Make sure the security for the target (destination) database is set to allow for adding and
removing of items.
a.

Right-click the target (destination) database and select Security.

b.

In the Security of AvidWG dialog box, select “Allow adding and removing of items
directly in this folder.”

c.

Click Apply.
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11 Automatically Copying Assets to Another Workgroup

4. Create a profile, as described in “Using an Interplay Copy Service Profile” on page 208.
Make sure that the Use Source Workspace option is selected.
This option causes the auto-copy replication process to copy media from a source
workspace to a target workspace that has the same name. It overrides the
Destination_Workspace setting. The auto-copy process duplicates the source folder
structure on the target workgroup database for the copying metadata. You only include
the database name in the Destination_Path setting, for example, AvidWG.
5. Open the Avid Service Configuration window, as described in “Configuring the
Auto-Copy Service” on page 220.
6. In the Archive and Copy Settings tab, type the name of the profile you created in the
“Start automatic copy clips under this database using profile:” option. Click Apply, then
close the window.
To stop the auto-copy replication process from copying all clips from one workgroup
to another:

1. Open the Avid Service Configuration window.
2. In the Archive and Copy Settings tab, delete the profile name from the “Start automatic
copy clips under this database using profile:” text box.
3. Click Apply, then close the window.

228

12 Working with the Delivery Service
Avid Interplay Delivery is a service that is part of Interplay Media Services. The Delivery
service lets you perform workgroup-to-workgroup transfers of shotlist, subclips, master
clips, and cuts only sequences, and their media files. You can use a Delivery profile to
transfer only the portion of the media that is used in a subclip, sequence, and shotlist.
These tasks are explained in the following topics:
•

Check List for the Delivery Service

•

Registering the Delivery Receiver in an Avid Interplay Workgroup

•

Installing and Registering the Delivery Service Provider

•

Starting the Delivery Provider

•

Creating an Avid Interplay Delivery Profile

•

Transferring Assets through Interplay Access

•

Transferring Assets through an Avid Editing System

•

Viewing the Transfer Status

•

Verifying the Delivery Receiver Service is Running Using Avid Service Framework

•

Monitoring the Health of the Interplay Delivery Receiver Service

12 Working with the Delivery Service

Check List for the Delivery Service
For the delivery process, the following table provides a check list of steps for installing and
configuring the Interplay Media Services system in an Avid Unity™ environment, and
configuring an Avid editing system. The check list also provides references where to find
more information about each step.
Delivery Service Check List
Task

230

Section Reference



Check your configuration.

See “Configuration Requirements” on page 24.



Make sure the Interplay Media Services
application key is connected.

See the Avid Interplay Software Installation and
Configuration Guide.



Make sure the Interplay Media Services
Engine software and the supporting software
are installed and configured in the
workgroup.

See the Avid Interplay Software Installation and
Configuration Guide and “Interplay Media
Services Installation and Configuration” on
page 27.

•

Avid Service Framework for Client

•

Avid Interplay Access

•

Avid Interplay Media Services

•

Avid Interplay Delivery service



Make sure the Avid Interplay Delivery
Receiver service is installed on a system in
the receiving workgroup, usually the Media
Services Engine system.

See the Avid Interplay Software Installation and
Configuration Guide.



Make sure the Interplay Delivery Receiver
system is registered with the Interplay
Engine.

See “Registering the Delivery Receiver in an
Avid Interplay Workgroup” on page 231.



Install and register the Interplay Delivery
service provider.

See “Installing and Registering the Delivery
Service Provider” on page 232.



Connect the Interplay Delivery service
provider to the Media Service Engine.

See “Setting Up the Connection for the
Delivery Provider and Media Services Engine”
on page 237.



Start the Interplay Delivery service provider. See “Starting the Delivery Provider” on page
240.



Verify the Interplay Delivery service is
connected.

See “Verifying a Service Provider is
Connected” on page 69.

Registering the Delivery Receiver in an Avid Interplay Workgroup

Delivery Service Check List (Continued)
Task

Section Reference



Create an Interplay Delivery profile.



Transferring assets through Interplay Access. See “Transferring Assets through Interplay
Access” on page 243.



Transferring assets through an Avid editing
system.

See “Transferring Assets through an Avid
Editing System” on page 244.



View the status of the transfers.

See “Viewing the Transfer Status” on page 245.



Verify the Delivery Receiver service is
running.

See “Verifying the Delivery Receiver Service is
Running Using Avid Service Framework” on
page 247.



Monitor the health of the Avid system.

See “Monitoring the Health of the Interplay
Delivery Receiver Service” on page 248.

See “Creating an Avid Interplay Delivery
Profile” on page 241.

Registering the Delivery Receiver in an Avid
Interplay Workgroup
The Delivery workflow requires you to register the Delivery Receiver service system with
the receiving Interplay workgroup. The Avid Interplay Administrator site setting, Server
Hostname Settings contains the settings for registering the Delivery Receiver service system.
You need to enter the hostname and port number of the system where the Delivery Receiver
service is installed.

231

12 Working with the Delivery Service

By default, the port number is 33321. If you change the default port number you need to
update the ftpd.xml file on the Delivery Receiver service system.
To change the Delivery Receiver port number in the receiving Interplay workgroup:

1. Open the following folder on the system where you installed the Avid Interplay Delivery
Receiver service software.
C:\Program Files\Avid\Avid Interplay Delivery Receiver\res\conf

2. Open the ftpd.xml file in Notepad.
3. Search for 33321.
4. Replace 33321 with the new port number.
5. Save the file and close Notepad.
6. Restart the services using the Avid Services dialog box in the Avid Workgroup
Properties, see “Verifying the Delivery Receiver Service is Running Using Avid Service
Framework” on page 247.

Installing and Registering the Delivery Service
Provider
Before you can use the Delivery service provider, you must install the software needed by
the service, then use the Media Services Engine to install and register the Delivery provider,
and make sure the service is started. The Delivery service software must be installed before
you set up the Delivery provider.

n

When the Delivery service is installed, a service zip file is available that is used to install the
service into the Media Services Engine.
These tasks are explained in the following topics:
•

Installing the Delivery Service Package

•

Registering the Delivery Provider

•

Setting Up the Connection for the Delivery Provider and Media Services Engine

Installing the Delivery Service Package
After you install the Media Services Engine and the Interplay Delivery service software, you
can use the Media Services and Transfer Status tool to install and register the Delivery
service provider into the Media Services Engine.

232

Installing and Registering the Delivery Service Provider

To install the Delivery service package:

1. Make sure the Media Services Engine and the Interplay Delivery service software is
installed.
2. From the Avid Interplay Media Services Engine window, click Admin Tool.
3. Click the Services tab.
The Services page displays the currently configured services.

4. Click Install/Upgrade.
The Install/Upgrade Service dialog box opens.

5. Click the Browse button and navigate to the folder containing the PTFService.zip file.
The following is an example of the folder location when the provider is installed on the
same system as the Interplay Media Services Engine.
C:\Program Files\Avid\Avid Interplay Delivery\
You can use the Microsoft Windows Search tool to help you locate the folder that
contains the PTFService.zip file.
233

12 Working with the Delivery Service

n

The PTFService.zip file is included with the installation of the Avid Interplay Delivery
software. Make sure you have access to the location of the PTFService.zip file.
6. In the folder, select the PTFService.zip file.
The following illustration shows the PTFService.zip file selected.

7. Click Save.
The path to the file appears in the Install/Upgrade Service dialog box.

8. Click Install/Upgrade.

234

Installing and Registering the Delivery Service Provider

The Avid Interplay Delivery Service appears on the Services page.

Registering the Delivery Provider
After you install the Delivery service provider, you need to register the Delivery provider
with the Delivery service.
The Provider page on the Media Services and Transfer Status tool is used to register the
Delivery provider for the Delivery service. The provider receives information about jobs and
passes the information to other applications where appropriate. The provider also supplies
the Media Services Engine with information about the provider, job status, and other
information depending on the service.
To register the Delivery provider with the Delivery service:

1. Open and log in to the Media Services and Transfer Status tool on the Media Services
system that will run the provider.
2. Click the Providers tab.
The Providers page displays all of the currently registered providers.

235

12 Working with the Delivery Service

3. Click the Register button.
The Register Provider dialog box opens.
4. Do the following:
a.

Service menu — Select Avid Interplay Delivery Service

b.

Provider Name — Type the name that you want to use to identify this particular
provider. You can have several providers on your workgroup for the same service,
so you should use a meaningful name.

c.

(Option) Application Name — For Delivery providers leave this text box blank,
because the system automatically fills in that value.

The following illustration shows the Register Provider dialog box with the values filled
in for a Delivery service.

5. Click Register.

236

Installing and Registering the Delivery Service Provider

The Delivery provider appears in the Providers page. Notice that the service is not
running and is not connected to the Media Services Engine, as indicated by the Stop
icon in the Status column. You must still connect the Delivery provider to the Media
Services Engine software. See “Setting Up the Connection for the Delivery Provider and
Media Services Engine” on page 237.

Setting Up the Connection for the Delivery Provider and Media
Services Engine
After you install the Delivery service and register the Delivery provider, you need to connect
the Delivery provider to the Media Services Engine software.
To set up the connect between the Delivery provider to the Media Services Engine:

1. Click Start and select Programs > Avid > Avid Interplay Delivery.
The Delivery Service dialog box opens.

237

12 Working with the Delivery Service

2. Click Settings.
The Provider Settings dialog box opens.
3. Do the following:
a.

Provider Name — Type the name of the provider you specified in “Registering the
Delivery Provider” on page 235. In this example, the name is Delivery_01.

b.

Media Services Engine Host Name — Type the name of the system running the
Media Services Engine application.

c.

Automatically Connect — Select either Yes or No (default) to automatically
connect to the Media Services Engine when the application starts.

The following illustration shows the Provider Settings dialog box with the values filled
in for the Delivery provider.

238

Installing and Registering the Delivery Service Provider

4. Click OK.
5. Click Connect in the Service window.
The Delivery Service dialog box now shows that the service is connected and shows the
provider you selected to connect to.

The Provider page in the Media Services and Transfer Status tool now shows that the
service is connected, indicated by a check mark in the Status column.

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12 Working with the Delivery Service

Starting the Delivery Provider
The following procedure describes how to connect the Delivery provider service with the
Media Services Engine.
To start the Delivery service provider:

1. Click Start and select Programs > Avid > Avid Interplay Delivery.
Depending on the service settings, one of the following happens:

n

-

Automatically Connect—Yes, the service dialog box opens for the service you
selected and is connected to the service.

-

Automatically Connect—No, the service dialog box opens for the service you
selected and displays Idle. Click the Connect button to connect to the service.

The service provider dialog box displays the start date and start time of the providers based
on the Microsoft® Windows® time.
After the connection is made, the Status line in the service dialog box reads “Checking
for Jobs,” and the History window displays the message “Connection Established.” The
Connect button changes to a Disconnect button.
The following example shows the Delivery Service dialog box as connected.

240

Creating an Avid Interplay Delivery Profile

n

If the provider cannot connect to the Media Services Engine, the Status line reads
“Connection Error.” Ensure the Media Services Engine is running, the service is installed,
the provider is properly registered, and then click Connect again.
Related Topics

Verifying a Service Provider is Connected

Creating an Avid Interplay Delivery Profile
You must create a profile to perform a transfer operation that uses the Delivery service. You
select a profile after you select a master clip, subclip, or sequence in Avid Interplay Access
or in an Avid editing application.
To create a Delivery profile:

1. Open and log in to the Media Services and Transfer Status tool as described in “Viewing
the Transfer Status” on page 245.
2. Click the Profiles tab.
3. Select Service > Avid Interplay Delivery Service.
4. Click Add in the Profiles area.
The Add Profile dialog box opens.
5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the
name that users see when they right-click an asset and select Delivery Service.
For example,
-

If you want to create a profile to transfer all media for IMX 30 clips, name the
profile “Full IMX 30.”

-

If you want to create a profile to transfer partial media for IMX 30 clips, name the
profile “Partial IMX 30.”

6. Click OK.
The name appears in the Profiles list and an empty template appears in the
Parameters area.

241

12 Working with the Delivery Service

7. In the Parameters area, specify the following:

242

-

Destination Path: Type the name of the Interplay database folder in the target
workgroup that will hold the transferred files, for example,
AvidWG/Catalogs/A51/Partial2.

-

Destination Server: Type the server name of the Interplay Engine in the target
workgroup.

-

Destination Workspace: Type the name of the Avid Unity workspace on the target
workgroup that will hold the transferred files.

-

(Option) Include Audio: Click the check box if you want to include audio files as
part of the transfer.

-

(Option) Priority: Select a value to assign job priorities to different profiles. Priority
numbers range from 1 (highest priority) through 100 (lowest priority). The default
priority number assigned to each job is 50.

Transferring Assets through Interplay Access

-

(Option) Send Partial: Select this check box to send a partial transfer. For subclips,
the provider transfers only the portion of the clip that makes up the subclip. For
sequences, the provider transfers just the portion of the clips that are contained in
the sequence. The setting applies only to subclips and sequences. It does not affect
clips.

-

(Option) Send Partial - Handle Size: Type the number of additional frames you want
to include on both ends of a subclip or a cut within a sequence. If the handle length
exceeds either end of the master clip, then the handle is truncated to the end of the
master clip.

-

TargetVideoQuality: Select a resolution for the transfer. You can select All, Highest,
Lowest, or a specific resolution. If you select All, media for all associated
resolutions must be online. By default, if any media is offline the job will fail. You
can override the default failure reporting setting using the Avid Service
Configuration tool. See “Configuring the Reporting of Service Job Status” on page
40.

-

Temporary Workspace On Sender: Type the name of the Avid Unity workspace on
the source workgroup that will hold the temporary media files that are created
during the transfer process. The Delivery provider deletes the temporary files after
the transfer is complete.

8. Click Save in the Profiles area.
The Save Profile dialog box opens.
9. Click Yes to save your changes.
You can define several transfer operations under one main profile name. For example,
you can add subjobs to transfer several resolutions using one profile. The system
processes each subjob in turn.
To add subjobs:

t

Click Add in the Sub Jobs area.

Transferring Assets through Interplay Access
You can transfer assets from one workgroup to another by using the Delivery service
through Interplay Access. The supported assets that you can transfer are shotlist, subclips,
and master clips.
To transfer one or more assets through Avid Interplay Access:

1. Click Start and select All Programs > Avid > Avid Interplay Access.
2. Select the asset or assets that you want to transfer.
3. Right-click the selected assets and select Delivery.
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12 Working with the Delivery Service

The Delivery dialog box opens.

4. Select a profile from the menu and click OK.
The system performs the transfer operation.
5. (Option) To view the progress of the transfer job, select Tools > Interplay Media
Services Status.

Transferring Assets through an Avid Editing
System
You can transfer assets from one workgroup to another by using the Delivery service
through an Avid editing system. The supported assets that you can transfer are cut only
sequences, subclips, and master clips.
To transfer one or more assets through an Avid editing system:

1. In a bin, select a clip, subclip, or sequence.
2. Right-click the selected items and select Media Services > Avid Interplay Delivery
Service > profile_name.
The system performs the transfer operation.
3. (Option) If Interplay Access is installed on the editing system, you can track the status
of the job by opening Interplay Access and selecting Interplay Media Services Status.
After the Interplay Media Services window opens, click the Jobs tab. See “Using the
Media Services and Transfer Status Tool” on page 35.

244

Viewing the Transfer Status

Viewing the Transfer Status
You can view the status of a transfer job in the Media Services and Transfer Status tool. You
can access it through Avid Interplay Media Services, Interplay Access, or the Interplay
Administrator. For complete information, see “Using the Media Services and Transfer Status
Tool” on page 35.

n

You can also monitor job status from any system on the network, by using the standalone
Media Services and Transfer Status tool. For information, see “Understanding the
Standalone Media Services and Transfer Status Tool” on page 22.
To view the transfer status in the Media Services and Transfer Status tool:

1. Do one of the following:
t

From the Avid Interplay Media Services window, click Admin Tool. The
Media Services and Transfer Status tool login window opens.

t

From the Avid Interplay Access application, select Interplay Media Services Status.

t

From the Avid Interplay Administrator, in the Site Settings area, click the Interplay
Media Services icon. When you open the Media Services and Transfer Status tool
from the Avid Interplay Administrator, the name is “Interplay Media Services.”

The Media Services and Transfer Status tool opens with Jobs page displayed.
2. Type your username and password.
3. In the Media Services Host text box, type the host name of the system on which the
Interplay Media Services Engine resides.
You can find the host name in the Name field of the Avid Interplay Media Services
window. Previously typed host names are available from the Media Services Host menu.
4. Click the Login button.
If the username and password are accepted, the Jobs page opens.

245

12 Working with the Delivery Service

The illustration shows a transfer job in progress. The Jobs page displays the status and
other information about jobs submitted to the Media Services Engine. The dialog box
also lets you cancel or retry jobs, depending on your level of privilege.
5. (Option) Click the Providers tab.
The Providers tab displays information about systems that are running Media Services
provider software. It also lets you register and delete providers, depending on your level
of privilege. The following illustration shows an Avid Interplay Delivery provider that is
registered on the system.

6. (Option) Click the Services tab.

246

Verifying the Delivery Receiver Service is Running Using Avid Service Framework

The Services tab displays a list of services and service information. It also lets you
install and delete services. The following illustration shows an Avid Interplay Delivery
service that is registered on the system.

Verifying the Delivery Receiver Service is Running
Using Avid Service Framework
You can use the Avid Service Framework services to check whether the Delivery Receiver
service is running and the health of the service.
To verify that the Delivery Receiver service is running:

1. Click Start and select Programs > Avid > Avid Service Framework > Avid
Workgroup Properties.
The Avid Workgroup Properties dialog box opens. The Status area indicates whether all
the Avid Service Framework services are running.

2. Click Advanced.

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12 Working with the Delivery Service

The Avid Services dialog box opens.

3. If necessary, select Avid Interplay Delivery Receiver Service and click Start.

Monitoring the Health of the Interplay Delivery
Receiver Service
The Avid Health Monitor is an application that lets you view the health of your Avid system
at a glance. Health Monitor displays a variety of information provided by each of the
registered Avid components on your network and notifies you with a warning or critical
indication if a component goes beyond its normal operating range. Different Avid services
can supply custom health information tailored to their specific functions. For information
about the Avid Health Monitor, see the Avid Services Framework User’s Guide.
To monitor the Delivery Receiver service:

1. Click the Start button and select All Programs > Avid > Avid Service Framework > Avid
Health Monitor.

248

Monitoring the Health of the Interplay Delivery Receiver Service

The Select Workgroup dialog box opens.

2. Select a workgroup.
3. (Option) Select “Always select and use this workgroup.”
From now on, the Select Workgroup dialog box no longer opens when the application
starts.
4. Click Select.
The Avid Health Monitor window opens.
5. In the Directory pane, click Avid IDReceiver Service.
The Health View pane displays the system and health information for the selected Avid
IDReceiver Service.

249

12 Working with the Delivery Service

250

13 Working with the ProEncode Service
This chapter explains how to setup and use the Avid Interplay ProEncode provider and how
to use encoding applications to automate media encoding and transcoding of streaming,
broadcast, and production formats. See the following topics:
•

ProEncode Overview

•

Check List for Using ProEncode

•

Setting Up ProEncode Client and Providers

•

Configuring the ProEncode Provider

•

Creating an Interplay ProEncode Provider Profile

•

Setting Up a ProEncode Client

•

Encoding a Clip or a Sequence

•

Monitoring the Encoding

•

ProEncode Provider Post-to-Web

Before you can use the ProEncode provider, you need to check that the ProEncode service is
installed and running. For a list of the steps to prepare for encoding, see “Check List for
Using ProEncode” on page 252.

ProEncode Overview
Today’s production houses face an increasing demand for translating media into formats
suitable for distribution via the Web, DVD, and CD-ROM — often at the same time.
ProEncode software automates this computing-intensive process and lets you move the
encoding operation to dedicated workstations. These workstations, connected in a network
and working simultaneously, serve as your “encoding farm.” Distributing the encoding frees
the editing workstations to perform other tasks.
You can use Interplay Media Services and Interplay ProEncode to send a sequence from
your video editing system to multiple encoding workstations, which then simultaneously
create a QuickTime movie, an MPEG-2 movie, and any other formats available from the
encoding application. While these workstations are encoding, you can work on your next
video editing sequence.

13 Working with the ProEncode Service

The Avid Interplay ProEncode provider accepts the job from the Media Services Engine and
passes the information about the sequence to the encoding software. The provider monitors
the progress of the encoding operation and reports the progress to the Media Services
Engine. When the job is complete, the Interplay ProEncode provider copies the new files to
the proper location and notifies the Media Services Engine that the job is complete. You can
monitor the job using the Media Services and Transfer Status tool.
For example, an Avid Interplay ProEncode provider runs on a system containing encoding
software such as Anystream™Agility™ Workgroup™. ProEncode uses the encoding
software to transform media into different formats that are suitable for delivery on the Web,
DVD, or CD-ROM.
In a typical scenario, an Avid editor would send a sequence to the Media Services Engine
using the File > Send to > Encoding > Avid Interplay ProEncode command. This tells the
Media Services Engine that the editor wants to send the selected sequence to ProEncode for
processing.
Related Topics

Check List for Using ProEncode

Check List for Using ProEncode
For the encoding process, the following table provides a check list of steps for installing and
configuring the Interplay Media Services system in an Avid Unity environment. The check
list also provides references where to find more information about each step. For additional
information about installing encoding software, see “Installing Encoding Applications” on
page 279.
ProEncode Check List
Task

Section Reference



Check your configuration.

See “Configuration Requirements” on page 24 and the
Avid Interplay Best Practices.



Make sure the Interplay Media Services
application key is connected to the Media
Services server.

See the Avid Interplay Software Installation and
Configuration Guide.



Install the Avid Service Framework for Client See the Avid Interplay Software Installation and
software.
Configuration Guide.



Install the Avid Interplay Access software.

252

See the Avid Interplay Software Installation and
Configuration Guide.

Check List for Using ProEncode

ProEncode Check List (Continued)
Task

Section Reference



Install the encoding software.

See “Installing Encoding Applications” on page 279.



Install the Interplay Media Services Engine
software.

See “Interplay Media Services Installation and
Configuration” on page 27.



Install the ProEncode provider software.

See “Interplay Media Services Installation and
Configuration” on page 27.



Make sure an Interplay Media Services
administrator account is setup on Avid Unity.

See the Avid Interplay Software Installation and
Configuration Guide.



Mount workspaces.

See Avid Interplay Best Practices.



Register the Interplay Media Services Engine
in a workgroup.

See “Registering the Media Services Engine in an Avid
Interplay Workgroup” on page 28.



Set e-mail notification for the Media Services See “Configuring the Media Services Engine” on page
Engine and let the Avid Interplay
31.
Administrator authenticate users during login.



Install the ProEncode service.

See “Installing a Media Services Service Package” on
page 60.



Register the ProEncode provider.

See “Registering the Provider” on page 63.



Connect the Provider to the Service.

See “Connecting a Provider to the Service Software” on
page 65.



Start the ProEncode Service software.

See “Starting the Media Services Service Provider” on
page 68.



Verify the ProEncode service is connected.

See “Verifying a Service Provider is Connected” on page
69.



Create a profile.

See “Creating an Interplay ProEncode Provider Profile”
on page 256.



Install Avid Interplay ProEncode Client.

See “Setting Up a ProEncode Client” on page 258.



Perform an encode.

See “Working with the ProEncode Service” on page 251.

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13 Working with the ProEncode Service

Setting Up ProEncode Client and Providers
You need to install and configure ProEncode as follows:

n

•

Install the ProEncode provider software on the encoding system. You must install the
encoding software before you install the ProEncode provider. See “Installing Encoding
Applications” on page 279.

•

Install the ProEncode service and register the ProEncode provider. See “Installing
Services and Registering Providers” on page 59.

You must install the service from the Interplay Media Services server, and not from a remote
system. This allows the appropriate files that are needed for communication through port
8080 and http to be placed on the Interplay Media Services server.
•

Configure the ProEncode provider. See “Configuring the ProEncode Provider” on page
254.

•

Set up the ProEncode client on the Avid editing system as described in “Setting Up a
ProEncode Client” on page 258.

Configuring the ProEncode Provider
After you register the ProEncode provider software, you must configure the ProEncode
provider.
ProEncode requires the following:
•

The ProEncode provider must be installed on each system that runs the encoding
software.

•

The ProEncode Client must be installed on each system that sends jobs to the
ProEncode provider.

To configure the ProEncode provider:

1. Ensure the Interplay Media Services Engine is running as described in “Starting the
Interplay Media Services Engine” on page 25.
2. Click the Start button, and select Programs > Avid > Avid Interplay ProEncode Provider.
If this is the first time the ProEncode provider has been opened, the Welcome to the
ProEncode Provider message appears.
3. Click OK.

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Configuring the ProEncode Provider

The Provider Settings dialog box opens.

4. Specify the settings for the provider.
See “ProEncode Provider Settings” on page 256.
5. Click OK to apply the settings and close the Provider Settings dialog box.
6. In the ProEncode Provider window, click Connect to connect the provider to the Media
Services. If you selected Yes for Automatically Connect in the Provider Settings dialog
box, the provider connects automatically to the Media Services.
7. Leave the ProEncode Provider window open.
After the connection is made, the Status line in the ProEncode Provider window reads
“Checking for Jobs,” and the History window displays the message “Connection
Established.” The Connect button changes to a Disconnect button.

n

If the provider cannot connect to the Media Services, the Status line reads “Connection
Error.” Ensure the Media Services Engine is running, the service is installed, the provider is
properly registered, and then click Connect again.
To set up other encoders, see “Registering the Provider” on page 63.

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13 Working with the ProEncode Service

ProEncode Provider Settings
The following table describes the options in the Provider Settings dialog box.
Setting

Description

Provider Name

Type the provider name that you supplied when you registered the provider.
If you need to change the provider name, you can type the new name here,
but you also need to change it and reregister the provider. For more
information, see “Registering the Provider” on page 63.

Media Services Engine Type the name of the Media Services computer as shown in the Avid
Hostname
Interplay Media Services window.
Automatically Connect Select Yes to connect to the Interplay Media Services whenever the
provider software is started. If you select No, you need to connect the
provider before you can use ProEncode.
Settings Directory

Type the correct encoding application settings folder. This location is
different for every encoding application.
For Anystream Agility Workgroup:
\Program Files\Anystream\Agility Workgroup\Profiles\job
For Telestream FlipFactory™:
:1099
You can also use the following because the FlipFactory application is
installed on the same system as the ProEncode provider:
localhost:1099

Account Name

By default this is “proencode.” Do not change this value. This notifies the
encoding application that it is a system enabled for ProEncode.

Creating an Interplay ProEncode Provider Profile
You can create a profile to use when performing a ProEncode operation. The ProEncode
profile is available from the Transcode menu when you right-click an Avid asset.

n

256

Currently, there are no profile settings available for ProEncode operations. The settings
displayed in the Parameters area are not used. However, you must create a ProEncode
profile to use when accessing the ProEncode from a client.

Creating an Interplay ProEncode Provider Profile

To create a ProEncode profile:

1. Open and log in to the Media Services and Transfer Status tool:

n

t

From the Avid Interplay Media Services window, click Admin Tool.

t

From the Avid Interplay Administrator, in the Site Settings area, click the Interplay
Media Services icon.

When you open the Media Services and Transfer Status tool from the Avid Interplay
Administrator, the name is “Interplay Media Services.”
2. Click the Profiles tab.
3. In the Service menu, select Avid Interplay ProEncode Service.

4. Click Add in the Profiles area.
The Add Profile dialog box opens.
5. Type a name for the profile and click OK.
The name appears in the Profiles list and an empty template appears in the
Parameters area.
6. Click Save in the Parameters area.

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13 Working with the ProEncode Service

Setting Up a ProEncode Client
You typically set up a ProEncode client on an Avid editing system. However, you can set up
a standalone client as well. For information, see “Setting up a Standalone ProEncode Client”
on page 260.
Setting up a ProEncode Client on an Avid editing system requires the following procedures:
•

Installing the ProEncode Client Software

•

Configuring a ProEncode Client on an Avid Editing Application

Related Topics

Installing the ProEncode Client Software

Installing the ProEncode Client Software
If you need information on setting up Domain names (DNS names) on your system, see
“Additional Installation and Configuration Information” on page 309.
To install the ProEncode client software:

1. On the Avid editing system, insert the Avid Interplay Installation DVD into the DVD
drive.
The Main Menu window opens.
2. Click Clients and then click Avid Editor Support.
The Avid Editor Support window opens.
3. Click Avid Interplay ProEncode Client.
4. Follow the instructions in the installation program.
5. When the installation is complete, click Exit.
Related Topics

Configuring a ProEncode Client on an Avid Editing Application

Configuring a ProEncode Client on an Avid Editing Application
The ProEncode Client installation program enables access to a ProEncode Client applet that
is hosted by the Media Services Engine. An applet is a Java™ application that only runs in a
browser window. The ProEncode Client applet uses the settings from the Media Services
Settings dialog box in your Avid editing application Settings list. The applet can run
independently from the Avid editing system.

258

Setting Up a ProEncode Client

ProEncode Client software includes optional settings that you can specify according to your
work needs. If necessary, you can override these optional settings in the Add Jobs dialog box
(see “Sending a Clip or Sequence to ProEncode from an Avid Editing Application” on page
261).
To configure a ProEncode Client on an Avid editing system:

1. In the Avid editing application, select Media Services from the Settings list.

n

If you are working with an older project, select DMS to open the Media Services Settings
dialog box.
The Media Services Settings dialog box opens.

2. Select the options as follows:
t

Select the “Media Services are available” option to make sure you are connected to
the Media Services Engine. You can deselect this option to disconnect without
losing your setting information.

t

Type the name of the system running the Interplay Media Services Engine in the
Broker text box. The system name appears in the Avid Interplay Media Services
window.

t

Type your user name and password. This user name can be one set up explicitly in
Media Services Engine by the Media Services administrator. It can also be any valid
Avid Interplay user name. For example, you can use the same user name and
password that you use to connect to the Interplay Window. You must be a registered
Media Services user to submit jobs.
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13 Working with the ProEncode Service

t

Navigate to a Shared Storage location where you intend to save the QuickTime
reference movie files that are created during a Send to ProEncode. You can click the
Browse button to locate the directory.
In an Avid Unity environment, this folder needs to be in a workspace that the
encoders can access. This is also the default location for the encoded output file
from the encoding application, if you do not define a different destination path from
within the ProEncode Client.

n
n

You might find it convenient to create a separate folder for each ProEncode client. Separate
folders will make it easy for each Avid editor to locate their processed movies.
You might want to create a dedicated workspace on your Avid Unity shared storage system
for these QuickTime Reference movies. This makes it easier to delete the files when
necessary.
t

Type your e-mail address if your Media Services Engine is set up for e-mail
notification. See “Configuring the Media Services Engine” on page 31.

3. Click OK.

Setting up a Standalone ProEncode Client
You usually configure a ProEncode client to be used from within an Avid editing
application. However, you can configure a standalone client as well. In this scenario, you
would export QuickTime Reference movies from your Avid editing application and then use
the standalone client to process them at a later time. To set up a standalone client, install the
software on the client system and use the procedure described in “Adding a File to
ProEncode” on page 266.

Encoding a Clip or a Sequence
There are two methods for encoding a clip or sequence:

260

•

Select the clip or sequence within an Avid editing application, and send it to ProEncode.
See “Sending a Clip or Sequence to ProEncode from an Avid Editing Application” on
page 261.

•

Export a QuickTime Reference movie or any other file that the encoding application can
process, and add it to ProEncode. See “Adding a File to ProEncode” on page 266.

Encoding a Clip or a Sequence

Sharing Folders in an Avid Unity Environment
When you are working in an Avid Unity environment, the media for the clip or sequence that
you are encoding needs to be on a mounted workspace. This workspace needs to be shared
by the client and the encoder. Media that is on a local drive cannot be used.

Sending a Clip or Sequence to ProEncode from an Avid Editing
Application
To send a clip or sequence to ProEncode:

1. Check the following:

n

t

Make sure the Media Services Engine is running. See “Starting the Interplay Media
Services Engine” on page 25.

t

Make sure the ProEncode provider software is running on the encoders system that
you want to use. See “Verifying a Service Provider is Connected” on page 69.

You can submit jobs to the Media Services Engine even if no encoders are available. The
Media Services Engine assigns the jobs when one or more encoders become available.
However, you cannot select a specific provider.
2. In your Avid editing application, select the clip or sequence in one of the following
ways:

n

t

Click the clip or sequence in a bin.

t

Click in the Timeline.

t

Click the monitor that displays the clip or sequence you want to export.

ProEncode export does not recognize IN and OUT points in the sequence.
3. Select File > Media Services > ProEncode.
The Add Jobs dialog box opens.

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13 Working with the ProEncode Service

Profiles list

n

When you send a job from an Avid editing application through Media Services, the Source
field is not available because the Media Services Engine takes the clip or sequence name
and the path from the source area you specify in the Media Services Settings dialog box and
from the Export dialog box. (The Export dialog box appears at the end of this procedure.)
The Destination text box contains the shared storage location that you specified in the
Media Services Settings dialog box. This identifies the folder that will hold the encoded
movie.

n
262

You might find it useful to create a separate folder for each ProEncode client to make it
easier to keep track of the movies each editor creates.

Encoding a Clip or a Sequence

4. Select the following parameters for the job:
a.

Select a setting from the Settings list.
This list includes all encoding application settings that have been registered with the
Engine, organized by folder. Double-click the Folder icon to view the individual
settings within the folder.
Each setting is preceded by a colored Signal icon as described in the following
table.
Color

Meaning

Green

A provider that can use this setting is online.

Amber

At least one provider can use this setting, but it is not online. You
can submit a job, which will be processed when a provider that can
use the setting becomes available.

Red

No registered provider can use this setting. This situation might
occur if you create a custom setting on a provider and then delete
the provider. You can use the Media Services and Transfer Status
tool to delete the setting.

Click Browse if you want to find and select a setting that is not currently registered
with the Media Services Engine. For example, if you created a custom setting by
using Anystream Agility Workgroup on the client, you can send that setting file
along with the job to a particular encoder.

n

For a description of the settings that are available with your system, see the Anystream
Agility Workgroup or Telestream FlipFactory documentation.
b.

Click the Priority menu, and select a priority for this job.
If there are multiple jobs, the priority determines which jobs are processed first.

c.

(Option) Click the Provider menu, and select a specific ProEncode provider for this
job.
Selecting a provider might be necessary if you are sending a custom setting with the
job. You can also use this setting to override whatever assignment the Media
Services Engine would have made.

5. After you have selected the parameters, click Add To Batch.
The job is added to the current batch. You can now add another job to the batch. In most
cases, you would use the same QuickTime reference movie with different profile
parameters.

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13 Working with the ProEncode Service

6. After you have added all jobs to your batch, click Close.
The Add Jobs dialog box closes, and the jobs are shown in the ProEncode Client
window, along with information about each job.

n

When you send a job from an Avid editing application through Media Services, the Batch
name is not available and the Notification button is grayed out. The Media Services Engine
uses any notification information that you entered in the Media Services setting dialog box.
7. (Option) If you want to delete or change a job, do the following:
a.

Select the job.

b.

Click Remove Job.

c.

You can then add the job again, using new parameters.

d. Click OK.
8. Click Submit.
The Export of file for Media Services Job window dialog box opens.

264

Encoding a Clip or a Sequence

This dialog box is provided solely to give you the opportunity to change the file name
before you submit the job. The Option button works but the options are disabled at this
point.

c

Do not change the pathname in the Export dialog box. Use this dialog box only to
change the file name.
9. (Option) Change the name of the file if necessary.
10. Click Save.
The Avid editing system processes the sequence by rendering any unrendered effects,
creating files for audio media, and creating a QuickTime reference movie that points to
video and audio media.
The Client sends information about all jobs in the batch to the Media Services Engine,
which in turn assigns each job to a provider. The provider starts the encoding
application, which processes the job. The provider then sends information about the job
to the Media Services Engine. If you have chosen to receive a notification in the Media
Services Settings dialog box, the Media Services Engine sends a message to the Client.
Related Topics

Adding a File to ProEncode

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13 Working with the ProEncode Service

Adding a File to ProEncode
You can use ProEncode to manage the encoding of any video or audio format that the
encoding application can process, such as QuickTime, AVI, or AIFF-C.
To create a QuickTime Reference movie:

1. In your Avid editing session, select the clip or sequence in one of the following ways:
t

Click the clip or sequence in a bin.

t

Click in the Timeline.

t

Click the monitor that displays the clip or sequence you want to export.

2. Select File > Export.
3. Export your sequence as a QuickTime Reference movie. For information on creating a
QuickTime movie, see the Help in your Avid editing application. You can press F1 in
the Export As dialog box to open the appropriate Help topic.
To add a QuickTime Reference movie to ProEncode:

1. Make sure the QuickTime Reference movie and the associated media files are in a folder
that can be accessed by an encoder. For more information, see “Sharing Folders in an
Avid Unity Environment” on page 261.
2. You use the Media Services Engine to process the encoding request. Enter the following
text in your browser window, using the Media Services Engine name that you are
connected to:
http://:8080/ProEncodeApplet.html

n

The URL is case sensitive.
For example, if the Media Services Engine’s name is bpdms, use the following URL:
http://bpdms:8080/ProEncodeApplet.html
The Add Jobs dialog box opens.

n

After you successfully connect to the ProEncode applet, you can create a shortcut by
dragging the Address icon in the browser window to your desktop.
3. Type the path of the source file in the Source text box, or click Browse and navigate to
the file.
4. Type the path of the Destination folder in the Destination text box, or click Browse and
navigate to the file.
5. Enter the remainder of the options for the Add Jobs dialog box as described in “Sending
a Clip or Sequence to ProEncode from an Avid Editing Application” on page 261.

266

Encoding a Clip or a Sequence

6. After you select the parameters, click Add to Batch. You can now add another job to the
batch. In most cases you would use the same QuickTime Reference movie with different
profile settings.
7. After you add all the jobs to your batch, click Close.
The Add Jobs dialog box closes, and the jobs are shown in the ProEncode Client
window. All the options for the ProEncode Client window are described in “Sending a
Clip or Sequence to ProEncode from an Avid Editing Application” on page 261, with
the exception of the following options:
a.

Type a name in the Batch Name text box.
A batch name identifies the group of jobs for notification. The batch name appears
in any notification message sent by the Media Services Engine. Jobs are not
identified by batch in the Media Services and Transfer Status tool.
You can set a default batch name in the Client Settings dialog box (see “Configuring
a ProEncode Client on an Avid Editing Application” on page 258). If you don’t
name the batch, the Media Services and Transfer Status tool monitors the batch by
using an internally generated job ID.

b.

(Option) If you want to be notified about the failure or completion of the jobs in this
batch, click Notification.
The Notification Settings dialog box opens.
Select the notification options you want. If you do not want to receive notification,
do not select either option.

8. Click OK.
9. Click Submit.
The ProEncode Client window closes and the Connect to Media Services Engine dialog
box opens.
10. Type your Media Services Engine user name and password, and click OK.
The Client sends information about all jobs in the batch to the Media Services Engine,
which in turn assigns each job to a provider. The provider starts the encoding
application, which processes the job. The provider then sends information about the job
to the Media Services Engine. If you chose to receive a notification, the Media Services
Engine sends a message to the Client.

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13 Working with the ProEncode Service

Monitoring the Encoding
After you submit the batch to be encoded, you can monitor the jobs by using the following:

n

•

Media Services and Transfer Status tool: The Media Services and Transfer Status tool
gives you the most information for monitoring and managing jobs. For complete
information, see “Using the Media Services and Transfer Status Tool” on page 35.

•

Avid Interplay Media Services and ProEncode provider windows: Each window
includes a Status line and a History window. The History window includes information
that you can use for troubleshooting.

•

Avid Interplay Access application: If you have the Interplay Access installed on your
system you can run the application and select Tools > Avid Interplay Media Services
Status to view the job progress.

For troubleshooting information, see “Troubleshooting” on page 303.

ProEncode Provider Post-to-Web
This section explains the requirements and configuration for using the ProEncode Provider
Post-to-Web feature. A check list is provided to help with the configuration and setup.
The following components are needed:
•

Interplay Media Services Engine

•

Interplay ProEncode Provider

•

Interplay ProEncode Client

•

Telestream FlipFactory

•

Avid NewsCutter®

•

NewsPoller

•

Avid Active™ ContentManager

•

Avid Unity ISIS®

Check List for ProEncode Provider Post-to-Web
The following table provides a check list of steps used to configure and perform ProEncode
Provider Post-to-Web.

268

ProEncode Provider Post-to-Web

Check List for ProEncode Post-to-Web
Task

Document Reference



All systems — Install Avid Unity ISIS Client Manager and
activate the required workspace for reading and writing.

See the Avid Unity ISIS Client
Manager User’s Guide.



Set up Unity ISIS workspace folders:

See the Avid NewsCutter products
documentation.

•

Create a workspace folder for holding NewsCutter exports.

•

Create a workspace folder for holding Post-to-Web files.

n

Make sure these folders are outside the range of Media
Indexer configured storage.
For example, Avid Media Indexer has storage configured
for \\ISIS\workspace1\Avid Mediafiles. The new folders
cannot be children of the Avid Mediafiles folder.



Install and set up Interplay Media Services Engine.

See “Interplay Media Services
Installation and Configuration” on
page 27.



Install the Interplay ProEncode provider software on the Media
Services server.

See “Interplay Media Services
Installation and Configuration” on
page 27.



Install ProEncode Provider using the Avid Interplay Media
Services and Transfer Status tool.

See “Installing a Media Services
Service Package” on page 60.

n


You must access the Avid Interplay Media Services and
Transfer Status tool from the Interplay Media Services
server, and not from a remote system.

Configure the ProEncode provider.
Set the Setting Directory setting as follows:

See “Configuring the ProEncode
Provider” on page 254.

localhost:1099



Install and set up the Telestream FlipFactory application.

See “Installing Telestream
FlipFactory” on page 283.



Create a FlipFactory user account for ProEncode.

See “Creating a FlipFactory
Administrator Account for
ProEncode” on page 272.

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13 Working with the ProEncode Service

Check List for ProEncode Post-to-Web (Continued)
Task



Document Reference

Log in to FlipFactory using the ProEncode account and create a See “Creating a Factory for the
new Factory.
ProEncode Account” on page 273.
For Post-to-Web to recognize a Factory, the Factory name must
include double-underscores surrounding the proposed extension.
For example, WindowsMediaFactory__WMV__.





Install and set up the FTP server.
•

Create a local folder to hold the FTP notifications from the
Interplay Media Services.
For example, C:\Notifications.

•

Create an FTP user using the following example:
Name: imsname
Password: imspass
Home directory: C:\Notifications
Read-Write-Delete access to C:\Notifications

Install and configure Avid NewsPoller.
When configuring the poller.properties file, use these values:



270

•

Poll.directory=c:\\Notifications

•

Poll.interval=60

•

StoryDirectory.deleteOnCleanup=FALSE

•

FTP.location=

•

FTP.port=21

•

FTP.username=amcuser

•

FTP.password=amcpass

•

FTP.destinationDirectory=/ACMUser/newspoller

Before using Avid NewsPoller:
•

Make sure Java is installed.

•

Create a JAVA_HOME environment variable.

See the Avid NewsPoller Installation
and Operations Manual and
“Preparing Java for Avid
NewsPoller” on page 278.

See “Preparing Java for Avid
NewsPoller” on page 278.

ProEncode Provider Post-to-Web

Check List for ProEncode Post-to-Web (Continued)
Task



Document Reference

Set up the Avid Active ContentManager server.
Create a folder to accept Post-to-Web media from NewsPoller,
for example C:\ACMUser\newspoller.

See the Avid Active ContentManager
Operations Manual.

Create an FTP user:
- Name = acmuser
- Password = acmpass
- Read-Write-Delete access to C:\ACMUser\newspoller.
Set Active ContentManager to monitor
C:\ACMUser\newspoller.



Install the ProEncode client software on the Avid NewsCutter.

See “Setting Up a ProEncode
Client” on page 258.



Set up Avid NewsCutter.

See the Avid NewsCutter Products
ReadMe.



Set up Avid NewsCutter Settings for Media Services:



•

Select “Media Services are available”

•

Username: 

•

Password: 

•

Shared Storage: Z:\Media

•

Select “Notify me of job completion by email”

•

Email address: ftp://imsname:imspass@imsserver/

Start order of systems:
1. FTP server
2. Interplay Media Services
3. NewsPoller
4. Avid Active ContentManager
5. FlipFactory Engine
6. Interplay ProEncode Provider - connect
7. NewsCutter



Using Post-to-Web:
Web Server Server Path = Z:\Post

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13 Working with the ProEncode Service

Configuring Telestream FlipFactory
To use Interplay ProEncode with Telestream FlipFactory, you need to create a FlipFactory
administrator account for ProEncode and create a Factory for this ProEncode account.

n

To configure Telestream FlipFactory and ProEncode, use these procedures with any
Telestream FlipFactory documentation. To install Interplay ProEncode and Telestream, see
“Interplay Media Services Installation and Configuration” on page 27 and “Telestream
FlipFactory” on page 282.
These procedures are based on an installation where the ProEncode provider and the
Telestream FlipFactory Encoder are installed on the same system.

Creating a FlipFactory Administrator Account for ProEncode
After you install the ProEncode and FlipFactory software, you need to create an
administrator account for ProEncode.
To create a FlipFactory administrator account for ProEncode:

1. Start the Telestream FlipFactory application.
The FlipFactory application window opens.
2. Click Administer Accounts.

Click Administer Accounts.

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ProEncode Provider Post-to-Web

3. In the Administer Accounts window, click the Create button and create the ProEncode
account using the following values:
-

Login Name: Proencode

-

Personal Name: proencode

Create
button

ProEncode
account

4. Save the ProEncode account and close the Administer Accounts window.

Creating a Factory for the ProEncode Account
After you create the ProEncode account, you need to create a Factory for it.

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13 Working with the ProEncode Service

To create a Factory for the ProEncode account:

1. Log in to FlipFactory using the ProEncode account you created.

Select ProEncode account.

2. Click Manage Factories.

274

ProEncode Provider Post-to-Web

Click Manage Factories.

3. In the Manage Factories window, right-click the Factories folder and select New
Factory.

275

13 Working with the ProEncode Service

4. Create a Factory for the ProEncode and select options.
For Post-to-Web to recognize a Factory, the Factory name must include
double-underscores surrounding the proposed extension. For example:
-

WindowsMediaFactory__WMV__

-

RealMediaFactory__RM__

5. In the Product options area, if you are setting up multiple bit rates of the same format,
do the following:

n

t

Use multiple products; do not use a single Product that produces multiple bit rates.

t

End each product Nickname in _bitrate. For example:
100kbps Encoding = _100
256kbps Encoding = _256

Adding a bit rate to the end of the nickname distinguishes the media files of the same format.
You can choose something other than bit rate, such as frame rate, to distinguish media files
of the same format. Whatever follows the underscore of the file nickname is used to ensure
uniqueness of final file names. For example, if frame rate is used as the distinguishing factor,
type _framerate at the end of the file nickname.
6. Save the new Factory.

276

ProEncode Provider Post-to-Web

Created ProEncode Factory

Factory for Windows
Media files

bit rates

Created ProEncode
Factory

277

13 Working with the ProEncode Service

Save button

Created ProEncode
Factory

You can now start ProEncode and connect to both the Encoder and the Interplay Media
Services Engine. For information on ProEncode provider configuration settings, see
“Configuring the ProEncode Provider” on page 254.

Preparing Java for Avid NewsPoller
Before using Avid NewsPoller, you need to do the following:
•

Make sure Java is installed

•

Create a JAVA_HOME environment variable

To create a JAVA_HOME environment variable:

1. Right-click My Computer.
2. Select Properties.
3. On the Advanced tab, click Environment Variables.
4. Below the System variables area, click New System variables.
The New System Variable dialog box opens.
5. Select the following options:
-

Variable name = JAVA_HOME

-

Variable value = 

For example, C:\Program Files\Java\jre1.5.0_06.

278

A Installing Encoding Applications
Anystream Agility and Telestream FlipFactory software are examples of encoding
applications. They allow you to automate media encoding and transcoding of streaming,
broadcast, and production formats.
You must install the ProEncode provider software on the same system as the encoding
software. You can also install the Interplay Media Services Engine on the same system as the
provider system, depending on the individual provider and the workload of the particular
computer.

n

You must install the encoding software before you install the ProEncode provider software.
These topics describe the following encoding applications:
•

Anystream Agility Workgroup

•

Telestream FlipFactory

Anystream Agility Workgroup
Anystream Agility Workgroup lets users and service providers automate media encoding
and transcoding of streaming, broadcast, and production formats. When the Interplay Media
Services Engine sends a job to an encoder, the ProEncode provider contacts Anystream
Agility Workgroup, monitors the encoding, and sends information about the job to the
Interplay Media Services Engine. Anystream Agility Workgroup creates the output movies
in the destination folder.
With Anystream Agility Workgroup, you can run up to three jobs simultaneously. However,
Agility Workgroup can only preprocess one job at a time, so the preprocessing graphic
display can be misleading.
You must install Anystream Agility Workgroup on each encoder system. Each encoder
needs its own registered copy of Anystream Agility Workgroup. The Anystream Agility
Workgroup software and ProEncode software must be installed on the same system. You can
also install the Interplay Media Services Engine software on the same system as the Agility
software.

A Installing Encoding Applications

n

For information about the supported version of Anystream Agility Workgroup, see the Avid
Interplay ReadMe.
For more specific requirements, see the Anystream Web site:
www.anystream.com

Check List for Installing Anystream Agility Workgroup
The check list in this section provides a list of steps for installing Anystream Agility
software.
For a complete check list for installing ProEncode, registering and configuring providers,
see “Check List for Using ProEncode” on page 252.
When you configure the ProEncode provider for using Anystream Agility, the proper entry
in the Settings Directory in the Provider Settings dialog box, is as follows:
\Program Files\Anystream\Agility Workgroup\Profiles\job
For more information, see “Configuring the ProEncode Provider” on page 254.
Anystream Agility Workgroup does not install support for ProEncode by default. You must
install the Agility ProEncode software using the ProEncode Support installer provided by
Anystream.

c

If you reinstall the ProEncode provider software you must also reinstall the Agility
ProEncode software used to communicate with Anystream Agility.

Check List for Installing Anystream Agility Workgroup
Task

Section Reference



Install the Agility software.

See “Installing the Anystream Agility
Workgroup Software” on page 281.



Uninstall the Sentinel™ drivers installed by Anystream.

See “Uninstalling the GLOBEtrotter
FlexID and Sentinel Drivers” on page 281.



Install Interplay Media Services Engine from the Avid
Interplay Installation DVD.

See “Interplay Media Services Installation
and Configuration” on page 27.

n
280

You can install the Interplay Media Services Engine
on the same system as the Agility software or on a
separate system.

Anystream Agility Workgroup

Check List for Installing Anystream Agility Workgroup (Continued)
Task

Section Reference



Install the ProEncode provider software from the Avid
Interplay Installation DVD.



Install the Agility ProEncode software using the
See the Anystream Agility documentation.
ProEncode Support installer provided by Anystream. This
installs the correct Encoder.jar Provider file for ProEncode.

See “Interplay Media Services Installation
and Configuration” on page 27.

Related Topics

Check List for Installing Anystream Agility Workgroup
Check List for Using ProEncode
Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers

Installing the Anystream Agility Workgroup Software
To install and configure Anystream Agility Workgroup software:

1. Insert the Anystream Agility Workgroup installation CD-ROM into the CD-ROM drive.
2. Navigate to the Setup.exe file and double-click the file.
3. Follow the on-screen or printed instructions provided by Anystream.
4. Click Finish when the installation is completed and then restart the system.
5. Continue with the check list in “Check List for Installing Anystream Agility
Workgroup” on page 280.
Related Topics

Check List for Installing Anystream Agility Workgroup
Check List for Using ProEncode
Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers

Uninstalling the GLOBEtrotter FlexID and Sentinel Drivers
You must install Anystream Agility Workgroup on your system before you install
ProEncode. If you install Agility Workgroup after installing ProEncode, the ProEncode
dongle driver stops functioning.
If the ProEncode dongle driver stops functioning, you must remove the GLOBEtrotter®
FlexID and the Sentinel Protection Installer selections and reinstall the ProEncode dongle
driver (or all of ProEncode).
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A Installing Encoding Applications

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You must also remove the drivers if you install Anystream, Media Services Engine, and the
ProEncode provider on the same system.
To remove Globetrotter FlexID and the Sentinel Driver:

1. Click the Start button, and select Settings > Control Panel > Add Remove Software.
2. Select the Globetrotter FlexID and the Sentinel Protection Installer, and click Remove.
3. Reinstall the ProEncode dongle driver or all of ProEncode.
See “Installing Services and Registering Providers” on page 59.
Related Topics

Check List for Installing Anystream Agility Workgroup
Check List for Using ProEncode
Installing the Anystream Agility Workgroup Software

Telestream FlipFactory
Telestream FlipFactory works as an encoder in a similar way to Anystream Agility
Workgroup. FlipFactory allows users and service providers to automate media encoding and
transcoding of streaming, broadcast, and production formats.
For more information on FlipFactory, see the Telestream Web site: www.telestream.net.
When the Interplay Media Services Engine sends a job to an encoder, the ProEncode
provider contacts Telestream FlipFactory, monitors the encoding, and sends information
about the job to the Interplay Media Services Engine. Telestream FlipFactory creates the
output movies in the destination folder.
You must install TeleStream FlipFactory on each encoder system. Each encoder needs its
own registered copy of TeleStream FlipFactory.

n

For information about the supported version of TeleStream FlipFactory, see the Avid
Interplay Media Services ReadMe.
Related Topics

Installing Telestream FlipFactory
Check List for Using ProEncode
Configuring Telestream FlipFactory for Avid Unity

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Telestream FlipFactory

Installing Telestream FlipFactory
To install Telestream FlipFactory and ProEncode:

1. Install the ProEncode provider software from the Avid Interplay Installation DVD.
2. Install FlipFactory as described in the Telestream documentation.
3. Browse to the FlipFactory directory and locate the ProEncode.jar file.
4. Copy the ProEncode.jar file to the ProEncode/Provider folder.
5. Rename the Encoder.jar file. For example, rename it to Encoder.null.
6. Rename the ProEncode.jar file to Encoder.jar
7. Register the ProEncode provider.
See “Installing Services and Registering Providers” on page 59.
When setting the Setting Directory in the Provider Settings dialog box, type the
following:
localhost:1099
Related Topics

Telestream FlipFactory
Check List for Using ProEncode
Configuring Telestream FlipFactory for Avid Unity

Configuring Telestream FlipFactory for Avid Unity
FlipFactory must be configured to run as a user with Avid Unity access to the necessary
workspaces. If it is not configured correctly, you receive the following error message from
FlipFactory: “Unable to decode input file.”
This error message can occur even if the QuickTime Reference movie source files play back
and all permissions appear acceptable with Avid Unity and the ProEncode and Flip
applications.
If FlipFactory is using the local user account, it cannot access media referenced by the input
source file. Use the following procedure to configure FlipFactory.
To configure FlipFactory for Avid Unity:

1. Right-click My Computer and select Manage.
2. Select services.
3. Select Flip Service and Select Properties.

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A Installing Encoding Applications

4. Select the login Tab.
5. Change the login type from local account to “login as user with Avid Unity read/write
access to workspaces.”

n

You must use the correct password to change permissions.
6. Select OK.
7. Restart the service.
FlipFactory service should now be able to access media on the Avid Unity.

284

B Installing Microsoft SQL Server 2005
Express
When you install the Interplay Media Services Engine, the following software is
automatically installed. Therefore, you do not need to manually install them:

n
c

•

Microsoft .NET Framework 2.0

•

SQL Server 2005 Express Toolkit

•

SQL Server 2005 Express

The automatic installation of the SQL Server 2005 Express sets the default password to
AvidInterplay-01, that is a zero. You can change the default password.
After the installation of SQL Server 2005 Express, you need to configure it. See
“Configure Microsoft SQL Server 2005” on page 299
In case you need to manually install these software products, this appendix provides an
installation check list and procedures.
Installing SQL Server 2005 Express Check List
Task

Section Reference



Remove SQL Server Desktop Engine.

See “Remove SQL Server Desktop Engine” on
page 286.



Install Microsoft .NET Framework 2.0.

See “Installing Microsoft .NET Framework
2.0” on page 287.



Install SQL Server 2005 Express Toolkit.

See “Installing Microsoft SQL Server 2005
Express Toolkit” on page 288.



Install SQL Server 2005 Express.

See “Installing Microsoft SQL Server 2005
Express” on page 291.



Configure SQL Server 2005 Express.

See “Configure Microsoft SQL Server 2005” on
page 299.



Restart the system.

B Installing Microsoft SQL Server 2005 Express

Verify That Microsoft SQL Server 2005 Express
is Installed
You can use the procedure in this section to check whether the SQL Server 2005 Express is
installed.
If you need to install SQL Server 2005 Express, see the check list in “Installing Microsoft
SQL Server 2005 Express” on page 291.
To verify that SQL Server 2005 Express is installed:

1. Open Add or Remove Programs in the Microsoft Control Panel.
2. Verify that Microsoft SQL Server 2005 is listed.
SQL Server 2005

3. Close the Add or Remove Programs window.

Remove SQL Server Desktop Engine
Before you can install SQL Server 2005 Express, you must remove the SQL Server Desktop
Engine from the Media Services server, if it is installed on the server.
To remove SQL Server Desktop Engine:

1. Open Add or Remove Programs in the Microsoft Control Panel.
2. Select Microsoft SQL Server Desktop Engine.
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Installing Microsoft .NET Framework 2.0

3. Click Remove.
Click Remove

4. Close the Add or Remove Programs window.

Installing Microsoft .NET Framework 2.0
Before you install the SQL Server 2005 Express, you must install Microsoft .NET
Framework 2.0. The installation of Microsoft .NET Framework 2.0 takes several minutes.
To install Microsoft .NET Framework 2.0:

1. Insert the Avid Interplay Installation DVD into the DVD drive on the Media Services
server.
2. In the Installers\SQL2005Express folder on the DVD, double-click dotnetfx.exe.
The Microsoft .NET Framework 2.0 Setup Welcome window opens.
3. Click Next.
The End-User License Agreement page opens.
4. Read the license agreement, select “I accept the terms of the License Agreement,” and
click Install.
The installation begins. This takes a few minutes to install.
5. Click Finish in the Setup Complete window.

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B Installing Microsoft SQL Server 2005 Express

Installing Microsoft SQL Server 2005 Express
Toolkit
The installation of Microsoft SQL Server 2005 Express Toolkit takes approximately 15
minutes.
To install Microsoft SQL Server 2005 Toolkit:

1. Insert the Avid Interplay Installation DVD into the DVD drive on the Media Services
server.
2. In the Installers\SQL2005Express folder on the DVD, double-click
SQLEXPR_TOOLKIT.exe.
3. In the End-User License Agreement dialog box, read the license agreement, select “I
accept the licensing terms and conditions,” and click Next.
The Installing Prerequisites dialog box opens.
4. Click Install.
5. Click Next when the statement “The required components were installed successfully”
displays.
6. In the Welcome Server Installation Wizard dialog box, click Next.
7. In the System Configuration Check dialog box, click Next.
8. In the Registration Information dialog box opens, do the following:

288

a.

Type the name and company you want to use to register the software.

b.

Click Next.

Installing Microsoft SQL Server 2005 Express Toolkit

9. In the Feature Selection dialog box, click Client Components and select “Entire feature
will be installed on local hard drive.”

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B Installing Microsoft SQL Server 2005 Express

10. Click Next.
11. In the Error and Usage Report Settings dialog box, click Next.
12. In the Ready to Install dialog box, click Install to begin the installation.
The Setup Progress dialog box opens and displays setup status. The installation takes
approximately 10 minutes.

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Installing Microsoft SQL Server 2005 Express

13. After “Setup finished” displays next to each product, click Next.
The “Completing Microsoft SQL Server 2005 Setup” dialog box opens.
14. Click Finish.

Installing Microsoft SQL Server 2005 Express
The installation of Microsoft SQL Server 2005 Express takes approximately 15 minutes.
To install Microsoft SQL Server 2005 Express:

1. Insert the Avid Interplay Installation DVD into the DVD drive on the Media Services
server.
2. In the Installers\SQL2005Express folder on the DVD, double-click SQLEXPR.exe.
The End-User License Agreement page opens.
3. Read the license agreement, select “I accept the licensing terms and conditions, and
click Next.
The Installing Prerequisites dialog box opens.

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B Installing Microsoft SQL Server 2005 Express

4. Click Install.
The Microsoft SQL Native Client and SQL Server 2005 Setup Support files are
installed.
5. Click Next.
6. In the Welcome Server Installation Wizard dialog box, click Next.
7. In the System Configuration Check dialog box, click Next.

8. In the Registration Information dialog box, do the following:

292

a.

Type the name and company you want use to register the software.

b.

Deselect “Hide advanced configuration options.”

c.

Click Next.

Installing Microsoft SQL Server 2005 Express

Deselect
this option

9. In the Feature Selection dialog box, click Client Components and select “Entire feature
will be installed on local hard drive.”

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B Installing Microsoft SQL Server 2005 Express

10. Click Next.
11. In the Instance Name dialog box, select Default instance and click Next.

294

Installing Microsoft SQL Server 2005 Express

12. In the Existing components dialog box, click Next.
13. In the Service Account dialog box, select SQL Browser and click Next.

295

B Installing Microsoft SQL Server 2005 Express

Select SQL
Browser

14. In the Authentication Mode dialog box, do the following:

296

a.

Select “Mixed Mode (Windows Authentication and SQL Server Authentication).”

b.

Type a password and confirm the password.

c.

Click Next.

Installing Microsoft SQL Server 2005 Express

Mixed Mode
option

15. In the Collation Settings dialog box, click Next.
16. In the User Instances dialog box, click Next.
17. In the Error and Usage Report Settings dialog box, click Next.
18. In the Ready to Install dialog box, click Install to begin the installation.

297

B Installing Microsoft SQL Server 2005 Express

The Setup Progress dialog box opens and displays setup status. The installation takes
approximately 5 minutes.

298

Configure Microsoft SQL Server 2005

19. After “Setup finished” displays next to each product, click Next.
The “Completing Microsoft SQL Server 2005 Setup” dialog box opens.
20. Click Finish.

Configure Microsoft SQL Server 2005
After you install Microsoft SQL Server 2005, you need to configure it.
To configure Microsoft SQL Server 2005:

1. Click Start and select Programs > Microsoft SQL Server 2005 > Configuration Tools >
SQL Server Configuration Manager.
The SQL Server Configuration Manager window opens.

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B Installing Microsoft SQL Server 2005 Express

Select this item

2. Select Protocols for MSSQLSERVER in the left pane.
3. Right-click TCP/IP in the right pane and select Properties.
The TCP/IP Properties dialog box opens.

300

Configure Microsoft SQL Server 2005

4. On the Protocol tab in the General area, change Enabled from No to Yes.

Change to
Yes.

5. Click the IP Addresses tab.
6. Do the following:
a.

In the IP1 list, select Enabled and change from No to Yes.

b.

In the IP2 list, select Enabled and change from No to Yes.

Select Yes for Enabled

Select Yes for Enabled

7. Click Apply and click OK in the message box.
8. Click OK to close the TCP/IP Properties dialog box.
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B Installing Microsoft SQL Server 2005 Express

9. Do the following:
a.

Select SQL Server 2005 Services in the left pane.

b.

Select SQL Server (MSSQLSERVER) in the right pane.

c.

Click the Restart Service button.
b. Select item.
c. Restart Service button

a. Select item.

10. Restart the system.

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C Troubleshooting
This appendix covers some common problems you might find when using the Media
Services Engine.
Log files might help when troubleshooting problems. The location of the log files depends
on the location chosen during the software installation. The default location is:
C:\Documents and Settings\windowslogin\media service service
For example, the Interplay Archive service default location for log files is:
C:\Documents and Settings\windowslogin\Archive Service
As regular maintenance of Media Services Engine, do not let the number of jobs exceed the
3000 jobs. If the jobs exceed the limit, you should purge the jobs list of completed, failed, or
canceled jobs, and restart the Interplay Transcode provider.
The following topics provide troubleshooting information:
•

Finding Solutions for Specific Problems

•

General ProEncode Troubleshooting Procedure

•

Checking Media Services Jobs Using Avid Diagnostics

•

Additional Installation and Configuration Information

•

Archive and Restore Error Messages

C Troubleshooting

Finding Solutions for Specific Problems
The following table lists problems, probable causes, and solutions.
Troubleshooting Media Services Engine Services
Problem

Probable Cause

Solution

Media Services Engine
The Media Services Engine
There is no application key or the
does not start and displays an application key (dongle) is not working
application key error.
properly.

Make sure the application key is
properly connected (see the Avid
Interplay Software Installation
document). Then, reinstall the
Media Services Engine software
(see “Interplay Media Services
Installation and Configuration”
on page 27).

Provider Problems
The provider cannot contact The provider has not been registered.
the Media Services Engine.
The error message
“Connection Error - Unknown
Provider” appears.
The Media Services Engine is not
running.

Start the Media Services Engine.
See “Starting the Interplay
Media Services Engine” on page
25.

The provider settings have an incorrect
name for provider, Media Services
Engine, or both.

Change the settings for the
provider (see “Registering the
Provider” on page 63 or
“Configuring the ProEncode
Provider” on page 254.

The provider fails to contact Rge encoding engine support
the encoding application. The (Encoder.jar) is not installed.
error is “NULL_ENCODER”
or “Unable to Connect to
Encoding Engine”.

304

Register the provider (see
“Registering the Provider” on
page 63).

Reinstall the ProEncode Support
software provided by Anystream
or copy Encoder.jar from the
Flip directory.

Finding Solutions for Specific Problems

Troubleshooting Media Services Engine Services (Continued)
Problem

Probable Cause

Solution

Processed jobs are output to
an incorrect or unknown
location.

The folder specified in the ProEncode
Client Add Jobs dialog box is incorrect
or does not exist.

Make sure the output folder
exists (see “Sending a Clip or
Sequence to ProEncode from an
Avid Editing Application” on
page 261).

“SETTINGS ERROR”
message appears in the
encoding application, and no
jobs encode.

The drive or workspace specified for
output is not available.

Make sure the drive or
workspace is online and shared
correctly. See “Sharing Folders
in an Avid Unity Environment”
on page 261.

On a Macintosh client, the Avid Unity
Server name is incorrect.

Specify the correct Avid Unity
Server name (see “Configuring a
ProEncode Client on an Avid
Editing Application” on page
258).

The Shared Storage directory for the
Avid editing application or the
ProEncode Client’s source setting is
either offline or not on a shared volume.

In an Avid Unity configuration,
make sure the workspace that
contains the media is online. See
“Sharing Folders in an Avid
Unity Environment” on page
261.

The provider is not correctly registered
with the Media Services Engine.

Register the provider (see
“Registering the Provider” on
page 63).

“CAN’T ADD” error message
appears in the encoding
application, and no jobs
encode.

Client Problems
When using Telestream
FlipFactory must be configured to run as See “Configuring Telestream
FlipFactory, the following
a user with Avid Unity access to the
FlipFactory for Avid Unity” on
error message occurs:
necessary workspaces.
page 283.
“Unable to decode input file”
In the Add Jobs dialog box, a The provider is not running or not
provider does not appear.
available.
The provider is not registered.

Start the provider.
On the encoder, register
ProEncode (see “Registering the
Provider” on page 63).

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C Troubleshooting

Troubleshooting Media Services Engine Services (Continued)
Problem

Probable Cause

Solution

In the Add Jobs dialog box,
no settings appear.

Settings failed to register with the Media On the encoder, register
Services Engine.
ProEncode (see “Registering the
Provider” on page 63).

In the Add Jobs dialog box, a The setting is not stored in the path
custom setting does not
defined in the Provider Settings.
appear.

On the encoder, register
ProEncode (see “Registering the
Provider” on page 63).

A user has submitted a job
The encoder might not support the
with a name containing
characters contained in the file name or
non-ASCII characters and the path name to the file.
job did not process.
If the pathname to the file contains
non-ASCII characters the job still might
not process.

Rename the file with ASCII
characters and send the job
again.
See “International Character
Support” on page 25.

Media Services and
Transfer Status Tool
ProEncode client does not
show settings and loads
slowly.

Java 1.31_01 INT (international) was not Reinstall the ProEncode client.
installed or not defined as the default
runtime environment.

The ProEncode provider is
The user “proencode” does not exist, or
unable to login to FlipFactory. has no factories.

Create a user named
“proencode” with no password
and create factories for this user.

You can’t see newly
submitted jobs on the Media
Services and Transfer Status
Tool Jobs page.

In the Media Services and
Transfer Status Tool, click the
Refresh button.

You need to refresh the view.

The Media Services and
The destination folder specified in the
Transfer Status Tool shows a ProEncode Client Add Jobs dialog box is
job as complete, but no output incorrect or does not exist.
file exists.
The destination folder or workspace in
the Media Services profile might be
incorrect.

306

Make sure the output folder
exists (see “Configuring a
ProEncode Client on an Avid
Editing Application” on page
258 or “Sending a Clip or
Sequence to ProEncode from an
Avid Editing Application” on
page 261).

General ProEncode Troubleshooting Procedure

Troubleshooting Media Services Engine Services (Continued)
Problem

Probable Cause

You have forgotten the
Administrator account
password.

Solution

Uninstall Interplay Media
Services software and delete the
SQL database, then reinstall
Interplay Media Services
software.
If the Interplay Media Services
is configured with the Avid
Interplay Engine then Interplay
Media Services is authenticating
with the Avid Interplay Engine.
See “Using the Users Page” on
page 55.

General ProEncode Troubleshooting Procedure
If you have checked “Finding Solutions for Specific Problems” on page 304 and cannot
solve your problem, use the following procedure to isolate the problem.
To isolate a ProEncode problem:

1. On a provider system, open the QuickTime reference file created by the Avid editing
system.
t

If you can view the movie, go to step 2.

t

If you cannot view the movie, go to step 3.

2. Submit the job through the ProEncode Client applet using the procedure described in
“Adding a File to ProEncode” on page 266.
If the job encodes correctly, submit another job by selecting
File > Avid Interplay Media Services > ProEncode in the Avid editing application.
Occasionally, problems involving network updating are corrected after a short time.
3. Make sure all media drives are correctly shared by doing the following:
a.

Start your Avid editing application.

b.

In the Project window, click the Settings tab.
The Settings list opens.

c.

Double-click Media Services.
The Media Services Settings dialog box opens.

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C Troubleshooting

d. In the Shared Storage text box, make sure the path includes a shared folder.
In an Avid Unity environment, this folder needs to be in a workspace that the
encoders can access.
e.

Click OK.

f.

If this setting is correct, check that all files referenced by the QuickTime reference
movie are on shared directories.

4. If a problem still exists, it might be network-related. Have your network administrator
verify the TCP/IP addresses, DNS tables, and other network functions. For information
on DNS, see “Name Resolution” on page 310.

Checking Media Services Jobs Using Avid
Diagnostics
The Avid Diagnostics is an application that lets you view log information stored on either a
local or remote computer. You can view log information streaming in real time, open logs
stored on a remote computer, package remote logs and specify a storage location for them,
filter logs by severity, and override the logging levels of remote services. For more
information, see the the Avid Service Framework User’s Guide.

Troubleshooting the Progress of Jobs
You can use the Avid Diagnostics application to troubleshoot the progress of jobs.
To troubleshoot the progress of jobs using Avid Diagnostics:

1. Click Start and select Programs > Avid > Avid Service Framework > Avid Diagnostics.
The Select Workgroup dialog box opens.

n

The Select Workgroup dialog box does not open if you previously selected the option to
“Always select and use this workgroup.” When you select this option, the Select Workgroup
dialog box no longer opens when you start the application. The default workgroup is
selected, and the Avid Diagnostics window opens.
2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to
connect to and click Select.
The Avid Diagnostics window opens.
3. Click the Processes tab.
4. From the Tree view pane, open the process you want to view, and select the computer
running the service. A logging listener is added to the process and the details about the
process are logged in the Log View pane in real-time.

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Additional Installation and Configuration Information

The following illustration shows the Avid Diagnostics with a completed archive job.
Log View pane

Tree view
pane

Additional Installation and Configuration
Information
The following sections supply additional installation and configuration information.
Related Topics

Name Resolution
Updating the HOSTS File (Windows)

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C Troubleshooting

Name Resolution
A Domain Name System (DNS) maps machine names to Internet addresses. Use the HOSTS
file or create a HOSTS file if there is no DNS on your network. It is also convenient to place
frequently used name-to-address mappings in this file.

n

Each host on your network that uses HOSTS file services must have the file resident on the
disk. Each client and server should be added to the HOSTS file so that every computer can
see every other computer by name.
The syntax of the HOSTS file is:    []
•

n

If you do not have a valid domain name, type a fake domain name.
•

type is A (address) or CNAME (canonical name).

•

data is determined by the type specified:

•

n

name is the name assigned to a host or domain on the Internet.

-

If type = A, the data field contains an Internet address.

-

If type = CNAME, the data field contains the alias name for an Internet address.

comment lets you add a comment to the entry.

Any combination of tabs and spaces can be used as a delimiter between each item in a line.
Lines end with the return and linefeed characters.
CNAME entries are not required. They might make it easier to access an Internet address by
using more common names.
Example Entries in a HOSTS File (Windows)

    [# ]
The IP Address is in the period-delimited format, and spaces separate the name fields as in
the following example:
192.102.73.6 mycomputer1.xco.com mycomputer1 fred #system in the front
office

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Additional Installation and Configuration Information

Updating the HOSTS File (Windows)
Microsoft TCP/IP can be configured to search the local host table file, HOSTS, for
mappings of remote host names to IP addresses. For example, the entry for a computer with
an address of 192.102.73.6 and a host name of mycomputer1.xco.com looks similar to this:
192.102.73.6 mycomputer1.xco.com

You can edit the sample HOSTS file that is created when you install TCP/IP to include
remote host names and their IP addresses for each computer with which you will
communicate. This sample file also explains the syntax of the HOSTS file.
A host name always corresponds to an IP address that is stored in a HOSTS file or a name
service such as Media Services. A host name can be used in place of an IP address when
using ping or other TCP/IP utilities.
A single entry consists of an IP address corresponding to one or more host names.

n

You should perform this procedure only if you do not have a DNS on your network.
To access the HOSTS file:

1. Double-click the WINNT folder.
2. Double-click the SYSTEM32 folder.
3. Double-click the DRIVERS folder.
4. Double-click the ETC folder.
5. Double-click the HOSTS file.
6. Make the necessary changes to the HOSTS file.
For example, to connect to the mycomputer1.xco.com at the IP address 192.102.73.6,
make the entry in the HOSTS file: 192.102.73.6 mycomputer1.xco.com

n

You can edit the HOSTS file with any word processor as long as you save it as Text Only
without formatting commands. Make sure the HOSTS file does not have a file name
extension (such as .txt). The HOSTS file will not work if there is a file name extension.

311

C Troubleshooting

Archive and Restore Error Messages
The following table provides descriptions and solutions for archive and restore error
messages.
Archive and Restore Error Messages
Error Name

Explanation

Error: Third party software
returns File read error

An error from third party software Refer to the third party software company.

Error: Third party software
returns error: object already
exists

An error from third party software Refer to the third party software company.

Error: Third party software
returns DET pull status: Bad
Request

An error from third party software Refer to the third party software company.

Error: Third party software
returns DET push status: Bad
Request

An error from third party software Refer to the third party software company.

Error: Third party software
returns Failed to connect to
AM Communicator

An error from third party software Refer to the third party software company.

Error: Third party software
returns error: object in use

An error from third party software Refer to the third party software company.

Error: Media files cannot be
found. ClipName: clip.psd:
clean

Not all media files exist on shared Re-digitize the clip to make all media files
storage.
available at the time of archival. Or make
sure you perform an archive before any
deletions.

One non-error: A restore
hanging at 99% for more than
a day.

Partial restore shows 99% when it 1. Partial restore only the parts of media
is re-creating MXF media files
files that are required. The longer the
from the raw video frames
requested portions of the media files
retrieved from third party
are the longer it takes to perform a
software. Performance
partial restore.
improvements are planned for
2. The Interplay Engine might be busy
future releases of the Restore
which increases the time for the clip
provider.
and sequence to check in.

312

Recommended Solution

Archive and Restore Error Messages

Archive and Restore Error Messages (Continued)
Error Name

Explanation

Recommended Solution

Error: Unable to start the job An error from third party software Refer to the third party software company.
[com.avid.utils.ProviderExcep
tion: -8:third party software
returns Failed to connect to
AM Communicator]
Error: Provider archive 4 files, The specified media file needs to
including\\TOR-DTV\Archive be archived; however, it cannot be
s\Avid MediaFiles\MXF\
found on shared storage.
TORNTDTVAP01.1\Creating\
122504163570\in032a047466
17f4.mxf

Re-digitize the clip to make all media files
available at the time of archival. Or make
sure you perform an archive before any
deletions.

Error: Unable to start job
The asset that is being archived is Ensure there is at least one clip inside the
[com.avid.utils.ProviderExcep a subclip, sequence, or a shotlist
subclip, sequence, or shotlist.
tion: -1:Provider Error:
and it does not contain any clips.
net.nxn.JXDK.CommandFaile
dException: Archiving an
empty subclip, sequence or
shotlist is not allowed at
com.avid.dms.archivemgr.arch
ive.ArchiveAvidAssetlmpl.B
(Unknown Source) at
com.avid.dms.arcive.ArchiveA
vidAssetlmpl.execute(Unkown
source) at
com.avid.dms.archivemgr.arch
ive.Archivelmpl..]

313

C Troubleshooting

Archive and Restore Error Messages (Continued)
Error Name

Explanation

Recommended Solution

Error: unable to start the job
[com.avid.utils.provider.Provi
derException:-1:Provider
Error:net.nxn.JXDK.Comman
dFailedException:The selected
node is null at
com.avid.dms.archivemgr.A
(Known Source) at
com.avid.dms.archivelmpl.Sta
rt(Uknown source) at
com.avid.dms.providerlib.Gen
ericEngine.Startjob(Unkown
Source) at
com.avid.dms.providerlib.job.
Processor.Runjob(Uknown
source) at
com.avid.dms.providerlib.poll
Manager.run(UN...]

When the archive provider picks
up the job, the selected asset (clip
or sequence) is no longer in the
folder where the archive was
requested. The asset might have
been moved or deleted.

Do not delete or move the asset after
sending the asset to archive. Wait until the
archive is finished. Depending on the
volume of archival, it might take awhile
before the archive provider starts
processing the job.

Restore Error: Unable to start You are trying to restore an asset
the job
that is not in the Archive Engine.
[com.avid.utils.ProviderExcep
tion:
-3:net.nxn.JXDK.CommandFa
iledException: No Items on
archive manager at
com.avid.dms.archivemgr.rest
ore.RestoreAvidassetlmpl.B(u
nkown Source) at
comm.avid.dms.archivemgr.re
store.RestoreAvidAssetlmpl.A
(Unkown source) at
com.avid.dms.archivemgr.rest
ore.RestoreAvidAssetlmpl.exe
cute(Unkown Source) at
com.avid.dms.archivemgr.rest
ore.Restorelmpl.E(Unkown
Source) at
com.avid.dms.archivemgr...]

Only restore the assets that were archived.

314

Archive and Restore Error Messages

Archive and Restore Error Messages (Continued)
Error Name

Explanation

Recommended Solution

No resolution was archived

This particular resolution was not 1. This error might occur when the
archived. When restoring from
version of the Archive Engine is not
Interplay Engine, the clip is
compatible with the version of
matched in the Archive Engine
Interplay Access. You must
using the mob id. Therefore, even
immediately apply the current
though the name of the clip is the
Interplay Engine and Archive Engine
same in both Interplay Engine and
patch for the release, to avoid wrong
Archive Engine, you might get this
information being written back to
error if the clip was duplicated.
Archive Engine.
2. Check if this particular resolution for
the desired clip is online in Archive
Engine. If so, restore it from the
AvidAM database.

Failed to find master clip
ProviderException: Failed to
find master clip inside aaf file
in c:/temp/xxxx

1. When multiple jobs are
Retry the job. If the error continues,
running for restore, some jobs upgrade the software to a version higher
might fail with this error.
than v1.5.
2. An archive appears to
complete successfully,
however the restore fails.

Failed to Create Folder

The destination folder for this
particular profile is specified
incorrectly.

Check the destination folder for this profile
and make sure it is set to the correct value.
To view an example of the destination
folder values, move the mouse pointer to
the entry and read the ToolTip.

Error:
net.nxn.JXDK.CommandFaile
dException: Destination
Folder is not selected and is
empty

The destination folder is not
selected and typically it is left at
the root level, for example,
AvidWG.

When not using a profile, make sure you
select a destination folder that is writable
by the currently logged in user, such as
AvidWG/Catalogs/xxx.

315

C Troubleshooting

Archive and Restore Error Messages (Continued)
Error Name

Explanation

Recommended Solution

"No resolutions were found for This particular resolution was not 1. This error might occur when the
selected asset from server {0}" archived. When restoring from
version of the Archive Engine is not
Interplay Engine, the clip is
compatible with the version of
matched in the Archive Engine
Interplay Access. You must
using the mob id. Therefore, even
immediately apply the current
though the name of the clip is the
Interplay Engine and Archive Engine
same in both Interplay Engine and
patch for the release, to avoid wrong
Archive Engine, you might get this
information being written back to
error if the clip was duplicated.
Archive Engine.
2. Check if this particular resolution for
the desired clip is online in Archive
Engine. If so, restore it from the
AvidAM database.
net.nxn.JKDX.ServerComman Restore provider failed to find the
dFailedException: Error
Interplay Engine Database.
message from server: ‘Failed
to open the database (The
database is not active). Contact
your administrator.’
(0x89990028).

316

The name of the database is retrieved from
the profile, in particular, this property:
“DestinationPath”
AvidWG/Catalogs/Restore
Make sure the “AvidWG” exists.

Index

A
AAF metadata
adding to tape archive 127
Accessing
documentation 17
Account
creating FlipFactory 272
Add Jobs dialog box
using 266
Adding
files to ProEncode 266
Administration tools
Media Services and Transfer Status 22
overview 21
Agility Workgroup
installing and configuring 279
Amber Signal icon 263
Anystream Agility
encoding software 251
ProEncode provider setting 256
Applet
definition 258
Archive
adding AAF metadata 127
check list 114
maximum numbers jobs 128
overview 113
partial restore 156
profile partition value 138
restoring a clip 153
Archive database
connecting 133
searching 150
Archive profile
creating 136

Archive service 116
configuration 125
configuration settings 125
connecting provider 121
installing the service 116
registering the provider 119
starting 124
status reporting 40
Archive Settings
configuration 125
Archive settings
allow duplicate media files 125
allow metadata archive 125
archive segment 125
archive server name 125
use best effort 125
Archiving assets
using an Auto Archive folder 148
using Avid Interplay Access 142
Auto Archive
configuration 129
enable 129
limit clips submitted 129
location of files 149
scan interval setting 129
verify running 131, 133
Auto Archive folder
working with 146
Auto Archive process
explanation 113
Auto Copy
checklist 219
configuration 220
copying complete database and media 227
limit clips submitted 220
rules 224
scan interval setting 220

Index

verify running 223
Auto Copy folder
copying assets 226
overview 217
Auto Copy Media
transferring assets 226, 227
Auto Copy service
enable 220
installing 220
overview 217
requirements 217
Auto Media Services
overview 23
Auto Media Services service
installing 220
Auto Publish
check list 180
flow chart settings
Flow charts
auto publish 188
flow charts 184
overview 179
workflow check list 180
Auto purge jobs
settings 31
Auto Transcode 106
creating a folder 110
enable setting 107
identify folder 110
limit setting 107
location of files 111
preparing workgroup 107
set retry time 107
set scan interval 107
transcoding assets 111
AutoTransfer service
configuration 107
Avid editing application
archive process 142
settings 141
Avid Interplay Access
archiving process 142
Avid Interplay Workgroup
registering Media Services Engine 28
Avid NewsPoller
Java variable 278

318

Avid Service Configuration
Auto Copy service 217
configure Auto Archive 129
configure Auto Copy 220
Avid Service Framework
Auto Archive service 131
Auto Copy service 217, 223
configure Auto Archive 129
configure Auto Copy 220

B
Batch names
using 267

C
Cancel
jobs 47
Clips or sequences
sending, to ProEncode 261
Configuring
ProEncode client on Avid editing system 258
Copy
check list 196
Copy Media service
status reporting 40
Copy service 198
connecting provider 204
installing the service 199
overview 193
registering the provider 201
required for Copy operation 193
starting 206
Copy service profile
creating 208
Copying
to another workgroup using Access 211
to another workgroup using an editor 214
to another workgroup, requirements 193
Copying assets
complete database and media 227
using an Auto Copy folder 226

Index

D
Database
Workflow Engine 181
Delete
jobs 48
providers 52
services 54
user accounts 57
Delivery
check list 230
Delivery Receiver
register hostname 28
registering receiver
Port number

Delivery Receiver setting 231
Delivery service 232
connecting provider 237
installing the service 232
registering the provider 235
starting 240
verify running 247
DNS (Domain Name System)
and machine names 310
Documentation
accessing 17

E
Encoding
a clip or sequence 260
monitoring 268
monitoring options 268
Encoding applications
installing 279
overview 279

F
Factory
creating 273
File folders
Avid Unity environment 261
Files
adding to ProEncode 266
Flashnet
partition value 138

FlipFactory
configuring 272
creating a Factory 273
creating account 272
installing and configuring 282
ProEncode provider setting 256
Flow charts
auto publish actions 188
auto publishing 184
Framework
monitoring jobs 268

G
GlobeTrotter FlexID
uninstalling for ProEncode 281
Green Signal icon 263

H
Help
accessing documentation 17
Hostname
registering 28

I
Icons
Amber Signal 263
for Agility Workgroup settings 263
Green Signal 263
Red Signal 263
Installing software
encoding applications 279
Microsoft SQL server 285
ProEncode client 258
ProEncode provider 280
Interplay Administrator
Archive settings 125
Interplay Archive service
explanation 113
Interplay Auto Archive process
explanation 113
Interplay Framework
Delivery service 247
Interplay Media Services
defined 22
319

Index

J
Java
Avid NewsPoller 278
Job Details window 45
Job information 45
Job status
display definitions 40
reporting 40
Jobs
archive maximum jobs 128
canceling 47
monitoring 268
Jobs page
canceling a job 47
customizing the display 43
deleting a job 48
information table 39
opening 38
purging the jobs list 46
retrying a job 48
viewing details 44

M
Media Services and Transfer Status Tool
functional modes table 38
Jobs page overview 38
opening 35, 245
overview 21
pages 38
user interface 38
Media Services Engine
Archive from within the Avid editing application
142
Archive services 116
Auto Transcode 106
connecting in the Avid editing application 105,
141, 259
Copy services 198
creating profiles 73, 174
Delivery services 232
identify in the Avid Interplay Engine 28
installing the archive service 116
installing the Copy service 199
installing the Delivery service 232
installing the Transcode service 60, 84
320

opening 25
registering 28
settings 31
Transcode from within the Avid editing
application 106
Transcode services 59, 83
using a profile to transcode 103, 103
Media Services service
defined 22
deleting a registered service 54
installing 60
installing archive 116
installing Copy 199
installing Delivery 232
installing restore 116
installing transcode 84
starting 173, 206, 240
starting archive 124
starting overview 68
starting Transcode 91
Media Services Settings
Avid editing application 141
Media Services system
major components 19
services overview 22
MediaIndexer
workgroup name 30
Microsoft .NET Framework 2.0
installation 287
Microsoft SQL Server 2005
configuration 299
installation 285, 291
Microsoft SQL Server 2005 Express Toolkit
installation 288
Monitoring jobs
options for 268
Move service
status reporting 40
MultiRez
partially online clips, restoring from an archive
156

N
Notification Settings dialog box
using 267

Index

O
Overview
Avid Interplay Media Services window 20
Interplay Media Services system 19
Media Services 22
Media Services and Transfer Status Tool 21
Media Services Engine software 20
ProEncode 251

P
Partial Restore
defined 159
performing from Archive 156
settings 125
Partially online clips
restoring from an archive 156
Partition
SGL Flashnet 138
Password
reassigning 57
Post-to-Web
check list 268
Procedures
configuring Avid services 107
starting Health Monitor 248
ProEncode
adding files 266
applet 258
check list 252, 268
creating profile 256
encoding software 279
overview 251
Post-to-Web 268
provider settings and descriptions table 256
setting up a client 258
shared folder 260
ProEncode Client
setting up 258
Profile
creating Archive or Restore 136
creating Copy service 208
creating ProEncode 256
for Publishing services 174
modifying profiles 74
partition value 138

Transcode creating 92
Transcode modes 95
using to transcode 103, 103
Profiles
multi-select mode 74
Profiles page
information 73, 217
Provider
ProEncode, post-to-web 268
registering overview 63
Providers page
customizing the display 51
deleting a provider 52
opening 50
overview 49
viewing details 51
Publishing service
connecting provider 171
creating profiles 174

Q
QuickTime reference
auto publish 179
QuickTime Reference movie
ProEncode 266

R
Red Signal icon 263
Register
Delivery Receiver hostname 28
Registering
Archive provider 119
Copy provider 201
Delivery provider 235
Media Services Engine 28
provider overview 63
Stream Publish provider 169
Transcode provider 86
Restore
partial restore settings 125
Restore profile
creating 136
Restore service
status reporting 40
Restoring a clip 153
321

Index

S
Sentinel drivers
uninstalling for ProEncode 281
Sequences or clips
sending to ProEncode 261
Server hostname
settings 28
Server Hostname Settings
MediaIndexer 30
Service
connecting provider overview 65
Service Framework
verify services are running 109
Services
connecting Archive provider 121
connecting providers 65, 171, 204, 237
connecting Transcode provider 89
installing and registering 59, 116, 198
installing and registering Delivery 232
installing and registering Transcode 83
status definitions 40
verify connection 69
Services Job status
settings 40
Services page
display information 53
opening 53
overview 52
SGL Flashnet
partition value 138
Shared Storage folder for ProEncode 260
SQL Server 2005 Express
configuration 299
install check list 285
install Microsoft .NET Framework 2.0 287
installation 291
verify installation 286
SQL Server 2005 Express Toolkit
installation 288
SQL Server Desktop Engine
remove 286
Starting
Avid Health Viewer 248
Stream Publish service
registering the provider 169
starting 173
322

Stream publishing
check list 164
Support
accessing documentation 17
System
overview 15

T
Telestream FlipFactory
configuring 272
creating a Factory 273
creating account 272
installing and configuring 282
ProEncode provider setting 256
Transcode
check list 82
location of files 111
overview 79
profile CONSOLIDATE mode 96
profile DUALMIXDOWN mode 99
profile MIXDOWN mode 97
profile WHOLE mode 95
Transcode service 59, 83
Auto Transcode folder 106
connecting provider 89
installing the service 60, 84
profile creating 92
registering the provider 86
starting 91
using a profile 103, 103
Transcoding assets
Auto Transcode 111
with Avid editing application 106
Transferring files
Auto Copy checklist 219
using Auto Copy 227
using Auto Copy folder 226
Troubleshooting
procedure 307
table 304

Index

U
User accounts
administrator tasks 22
managing 55, 57
rights 22
User page
creating and managing user accounts 55
deleting a user account
57
deleting and re-creating all accounts 57
opening 56
reassigning a user password 57
setting up a user accounts 56

W
Web
check list post-to-web 268
Post-to-Web 268
Workflow Engine
auto publishing 179
configuration database 181
Internet Explorer access 183
Workgroup name
Server Hostname Settings 30
Workgroups
copying between workgroups 193
copying between workgroups using Access 211
copying between workgroups using an editor 214

323

Index

324



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