Avid Interplay Production Services Setup And User’s Guide 3.4 User's SUG V3 4 En

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Interplay®| Production Services
Setup and User’s Guide
Version 3.4
2
Legal Notices
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product may
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Copyright © 1988–1997 Sam Leffler
Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is
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THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
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This software is based in part on the work of the Independent JPEG Group.
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Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are
duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and
use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be
used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS
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Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the
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without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any
purpose. It is provided "as is" without express or implied warranty.
3
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
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notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the
supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR,
NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Nexidia Inc.:
© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other
trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation,
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exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered
by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other
patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.
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Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:
“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable
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“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with
respect to its merchantability or its fitness for any particular purpose.
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
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software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source
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©1993–1998 Altura Software, Inc.
The following disclaimer is required by Ultimatte Corporation:
Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are
subject to copyright protection.
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The following disclaimer is required by Interplay Entertainment Corp.:
The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
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© DevelopMentor
4
This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party
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Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection
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Portions © Copyright 2003-2007 of MOG Solutions.
Attn. Government User(s). Restricted Rights Legend
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License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
Trademarks
003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant
Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid
DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid
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Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee,
MassivePack, Massive Pack Pro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMix, Media Reader, Media
Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar, MultiShell, NaturalMatch,
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SecureProductionEnvironment, Serv|GT, Serv|LT, Shape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Slightly Rude
Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte,
SteadyGlide, Streamfactory, Streamgenie, StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC
HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable, TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TL
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tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID,
VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, Xmon and XPAND! are either registered trademarks or trademarks of Avid
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Interplay Production Services Setup and User’s Guide • Created September 22, 2015 • This document is distributed by Avid in
online (electronic) form only, and is not available for purchase in printed form.
Contents
Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols and Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Viewing Help and Documentation on the Interplay Production Portal. . . . . . . . . . . . . . . 15
Avid Training Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 1 Working with the Interplay | Production Services System 17
Understanding the Production Services System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Production Services Engine Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Understanding the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Understanding the Interplay Production Services and Transfer Status Tool . . . . . . 19
Understanding the Various Production Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Production Services Used By MediaCentral | UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Check Lists for Setting Up and Using Service Providers . . . . . . . . . . . . . . . . . . . . . . . . 23
Licenses and Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Support for Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Support for Group Clips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Mounting Workspaces for Interplay Transcode and Other Production Services. . . . . . . 26
Changing the Hostname for the Interplay Auto Production Service . . . . . . . . . . . . . . . . 27
Chapter 2 Production Services Engine Installation and Configuration 28
Check List for Setting Up the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . . 28
Registering the Production Services Engine in an Interplay Workgroup. . . . . . . . . . . . . 29
Configuring the Production Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Starting the Production Services Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Setting Up a Workgroup for Production Services Backup. . . . . . . . . . . . . . . . . . . . . . . . 36
Automatically Connecting to a Backup Production Services Engine . . . . . . . . . . . . 36
Configuring and Connecting a Spare Production Services Engine . . . . . . . . . . . . . 42
6
Backing Up the Production Services Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Restoring the Production Services Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 3 Using the Production Services and Transfer Status Tool. . . . . . . . . . . . . . 56
Opening the Production Services and Transfer Status Tool . . . . . . . . . . . . . . . . . . . . . . 56
Production Services and Transfer Status Tool User Interface . . . . . . . . . . . . . . . . . . . . 58
Using the Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Job Information and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Customizing the Reporting of Service Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Customizing the Jobs Page Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Filtering the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Viewing Details About a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Job Details Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Purging the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Prioritizing a Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Deleting a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Retrying a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Exporting the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Using the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Opening the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Customizing the Providers Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Viewing Details About a Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Deleting Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Using the Services Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Opening the Services Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Displaying Details About a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Deleting a Production Services Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Opening the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting Up User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Reassigning Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
7
Chapter 4 Installing Services and Registering Providers . . . . . . . . . . . . . . . . . . . . . . . 81
Managing Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Registering Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Registering a Service Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Configuring a Provider for the Production Services Engine . . . . . . . . . . . . . . . . . . . . . . 87
Verifying That a Service Provider Is Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Rules for Upgrading a Service and Preserving Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 90
Chapter 5 Working with Production Services Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 92
Understanding Production Services Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Creating a Service Provider Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Selecting Audio Formats for Copy, Move, and Deliver . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Modifying Multiple Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Modifying Changed or New Options in a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Exporting and Importing Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chapter 6 Working with the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Understanding the Transcode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Check List for Transcoding Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Registering the Transcode Service with the Production Services Engine . . . . . . . . . . 105
Connecting the Transcode Provider to the Production Services Engine . . . . . . . . . . . 106
Starting the Transcode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Creating an Interplay Transcode Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Transcode Profile Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Mapping Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes . .
116
Mapping Multichannel Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSS-
RATE Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Support for Surround Sound Audio Tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Understanding the Transcode Services Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Understanding MIXDOWN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Understanding DUALMIXDOWN Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Understanding DUALMIXDOWN Mode with Two Workspaces . . . . . . . . . . . . . . . 126
Understanding CROSSRATE Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Understanding DATAEXTRACT Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
8
Transcoding an Asset from Interplay | Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Transcoding an Asset from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . 133
Transcoding OMF Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Working with an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Preparing the Workgroup for Auto Transcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Identifying an Auto Transcode Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Transcoding Avid Assets Using an Auto Transcode Folder . . . . . . . . . . . . . . . . . . 142
Location of Automatically Transcoded Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Stereoscopic 3D Support in Interplay Transcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Chapter 7 Working with the Archive and Restore Services . . . . . . . . . . . . . . . . . . . . 145
Understanding Archive and Restore Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Check List for Archiving and Restoring Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Archive Configuration and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Registering the Archive or Restore Service with the Production Services Engine . . . . 150
Configuring an Archive Provider or Restore Provider for the Production Services Engine. .
151
Configuring the Archive Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Specifying the Archive Server, Segment Size, and Restore Process . . . . . . . . . . 153
Archiving Duplicate Versions of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Adding AAF Metadata to an Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Defining the Maximum Number of Simultaneous Jobs for Archive and Restore . . 156
Overriding Metadata When You Archive an Asset. . . . . . . . . . . . . . . . . . . . . . . . . 157
Connecting to the Archive Database and Creating Folders in Interplay Access. . . . . . 157
Working with Interplay Archive and Interplay Restore Profiles . . . . . . . . . . . . . . . . . . . 160
Creating an Interplay Archive or Interplay Restore Profile . . . . . . . . . . . . . . . . . . . 161
Interplay Archive Profile and Interplay Restore Profile Options . . . . . . . . . . . . . . . 162
Locating the Partition Value for an Archive Profile . . . . . . . . . . . . . . . . . . . . . . . . . 164
Archiving Assets from an Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Consolidating Clips and Sequences Before an Archive Operation . . . . . . . . . . . . 168
Deleting Online Media After an Archive Operation. . . . . . . . . . . . . . . . . . . . . . . . . 170
Archiving Assets Using Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
9
Working with an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Preparing the Workgroup for Auto Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Configuring Auto Archive Using Avid Service Configuration . . . . . . . . . . . . . . . . . 175
Verifying That the Auto Archive Service is Running . . . . . . . . . . . . . . . . . . . . . . . 178
Setting Up an Auto Archive Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Archiving Assets Using an Auto Archive Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Location of Automatically Archived Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Searching the Archive Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Restoring Assets from the Archive Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Working with Partial Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Performing a Partial Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Relinking Partially Restored Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Viewing Partially Restored Reference Tracks in Interplay Access. . . . . . . . . . . . . 191
How the System Defines the Size of a Partially Restored File. . . . . . . . . . . . . . . . 192
Configuring a Workgroup to Use Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . 193
Check List for Configuring and Using Multiple Archive Engines . . . . . . . . . . . . . . 193
Required Software for Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Terminology for Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Creating Profiles for Multiple Archive Engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Configuring Asset Tracking for Multiple Archive Engines. . . . . . . . . . . . . . . . . . . . 198
Chapter 8 Working with the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Understanding the Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Workflow for Copying Metadata and Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Check List for Copying Assets to Another Workgroup . . . . . . . . . . . . . . . . . . . . . . . . . 209
Registering the Copy Service with the Production Services Engine . . . . . . . . . . . . . . . 211
Configuring a Copy Provider for the Production Services Engine. . . . . . . . . . . . . . . . . 211
Using an Interplay Copy Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Creating an Interplay Copy Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Interplay Copy Service Profile Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Copying Assets and Media to Another Workgroup Using Interplay Access . . . . . . . . . 218
Copying Assets and Media to Another Workgroup Using an Avid Editing Application . 221
10
Copying Assets During Ingest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Setting Registry Keys for Copying During Ingest . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Defining the Maximum Number of Simultaneous Jobs for Copy. . . . . . . . . . . . . . . . . . 227
Chapter 9 Automatically Copying Assets to Another Workgroup . . . . . . . . . . . . . . . 228
Understanding the Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Check List for the Auto-Copy Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Installing the Interplay Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Configuring the Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Verifying the Auto-Copy Service is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Understanding the Auto-Copy Folder Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Rules of Auto-Copy Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Identifying an Auto-Copy Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Auto-Copying of Subfolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Automatically Copying Assets To Another Workgroup Using an Auto-Copy Folder . . . 239
Automatically Backing Up the Complete Database and Media. . . . . . . . . . . . . . . . . . . 240
Changing the Number of Auto-Copy Replication Jobs Submitted . . . . . . . . . . . . . 241
Resetting the Auto-Copy Replication Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Chapter 10 Working with the Move Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Understanding the Move Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Workflow for Moving Media to Another Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Check List for Moving Assets to Another Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Registering the Move Service with the Production Services Engine. . . . . . . . . . . . . . . 250
Configuring a Move Provider for the Production Services Engine . . . . . . . . . . . . . . . . 250
Creating a Interplay Move Service Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Moving Media to Another Workspace Using Interplay Access . . . . . . . . . . . . . . . . . . . 255
Defining the Maximum Number of Simultaneous Jobs for Move . . . . . . . . . . . . . . . . . 260
Chapter 11 Working with the Delivery Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Understanding the Delivery Service and Delivery Receiver Service. . . . . . . . . . . . . . . 261
Check List for the Delivery Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Registering the Delivery Receiver in an Interplay Production Workgroup . . . . . . . . . . 264
Registering the Delivery Service with the Production Services Engine . . . . . . . . . . . . 266
Configuring a Delivery Provider for the Production Services Engine . . . . . . . . . . . . . . 266
11
Creating an Interplay | Delivery Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Creating Profiles for Specific Delivery Providers and Specific Delivery Receivers 272
Specifying User Credentials in a Delivery Profile . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Transferring Assets Through Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Transferring Assets through an Avid Editing System . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Viewing the Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Relinking Partially Delivered Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Verifying the Delivery Receiver Service is Running Using Avid Service Framework . . 279
Monitoring the Health of the Interplay Delivery Receiver Service . . . . . . . . . . . . . . . . . 281
Overriding Delivery of Already Existing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Allowing Third-Party Providers to Directly Connect to the Interplay Delivery Service. . 283
Defining the Maximum Number of Simultaneous Jobs for Delivery . . . . . . . . . . . . . . . 283
Chapter 12 Working with the STP Encode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Understanding Long GOP OP1a and STP Encode . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Workflow for Background Processing of Long GOP Splicing and Transferring of Long GOP
OP1a Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Check List for Transferring Long GOP OP1a Media in the Background. . . . . . . . . . . . 289
Registering the STP Encode Service with the Production Services Engine . . . . . . . . . 290
Connecting the STP Encode Provider to the Production Services Engine . . . . . . . . . . 291
Starting the STP Encode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Connecting to the Production Services Engine From Interplay Assist or an Avid Editing Ap-
plication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Connecting to the Production Services Engine from Interplay Assist . . . . . . . . . . 295
Connecting to the Production Services Engine from an Avid Editing Application . 296
Performing Send-to-Playback as a Background Process from Interplay Assist . . . . . . 297
Performing Send-to-Playback as a Background Process from an Avid Editing Application .
299
Chapter 13 Installing and Configuring Production Services for MediaCentral Delivery . .
301
Understanding Production Services for MediaCentral Delivery . . . . . . . . . . . . . . . . . . 301
Check List for Installing and Configuring Automation and Consolidate Services . . . . . 302
Prerequisites for Installing and Configuring Automation and Consolidate Services . . . 303
Installing the Automation and Consolidate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Registering the Automation and Consolidate Services . . . . . . . . . . . . . . . . . . . . . . . . . 305
12
Registering a Provider with the Production Services Engine . . . . . . . . . . . . . . . . . . . . 307
Registering a Production Services Automation Provider . . . . . . . . . . . . . . . . . . . . 308
Registering and Connecting a Consolidate Provider . . . . . . . . . . . . . . . . . . . . . . . 310
Creating a Consolidate Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Chapter 14 Troubleshooting Interplay | Production Services . . . . . . . . . . . . . . . . . . . 317
General Troubleshooting for Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Checking Production Services Log Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Troubleshooting Using Avid Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Archive and Restore Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Finding Solutions to Specific Archive and Restore Problems . . . . . . . . . . . . . . . . 323
Compatibility of Archive and Restore Services and Third-Party Software . . . . . . . 324
Getting Information About an Archive or Restore Job from the Jobs Page . . . . . . 325
Getting Information About an Archive or Restore Job from a Log File. . . . . . . . . . 325
How the Production Services Status Tool Reports Archive and Restore Operations . .
325
Archive and Restore Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Manually Updating the Status of Media Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Using a HOSTS File for Production Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Understanding the HOSTS File (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Updating the HOSTS File (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Appendix A Media Supported by Partial Restore and Partial Delivery, Version 3.4 . . 334
Appendix B AVC-Intra Resolutions Supported by Interplay | Production Services . . 336
Appendix C Target Resolutions for Interplay | Transcode, Version 3.4 . . . . . . . . . . . . 338
Appendix D Maximum Number of Simultaneous Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . 343
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Using This Guide
Congratulations on your purchase of the Interplay®| Production Services system, consisting of
the Production Services Engine, the Production Services, and the Production Services and
Transfer Status tool.
nIn Interplay Production v3.1, the product name Interplay Media Services was changed to
Interplay |Production Services. The product name in the user interface and documentation was
changed in Interplay Production v3.3.
. The Production Services Engine lets you take advantage of a network environment and pass
compute-intensive tasks to other workstations on your network. This allows video editors to stay
focused on their editing tasks.
For example, today’s production houses face a rising demand for translating media into formats
suitable for distribution through many channels — often at the same time. By moving or
distributing this operation to lower cost, dedicated workstations, editing workstations are free to
perform other tasks, allowing you to generate two streams of revenue-producing work in parallel.
The Production Services Engine and its Production Services and Transfer Status tool are the keys
to managing these resource-intensive processes. This software infrastructure manages all of the
Production Services. As Avid develops new Production Services, the Production Services Engine
manages those services as well.
This guide is intended for all Production Services users, from beginning to advanced.
nThe documentation describes the features and hardware of all models. Therefore, your system
might not contain certain features and hardware that are covered in the documentation.
Symbols and Conventions
14
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
nA note provides important related information, reminders,
recommendations, and strong suggestions.
cA caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
wA warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
> This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.
Bold font Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Courier Bold font identifies text that you type.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
| (pipe character) The pipe character is used in some Avid product names, such as
Interplay | Production. In this document, the pipe is used in product
names when they are in headings or at their first use in text.
If You Need Help
15
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was
published. You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes available. To view
these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at
www.avid.com/support.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/support. Online services are available 24
hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view
error messages, to access troubleshooting tips, to download updates, and to read or join
online message-board discussions.
Viewing Help and Documentation on the
Interplay Production Portal
You can quickly access the Interplay Production Help, links to the PDF versions of the
Interplay Production guides, and other useful links by viewing the Interplay Production User
Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web
site that runs on the Interplay Production Engine.
You can access the Interplay Production User Information Center through a browser from any
system in the Interplay Production environment. You can also access it through the Help menu in
Interplay | Access and the Interplay | Administrator.
The Interplay Production Help combines information from all Interplay Production guides in one
Help system. It includes a combined index and a full-featured search. From the Interplay
Production Portal, you can run the Help in a browser or download a compiled (.chm) version for
use on other systems, such as a laptop.
To open the Interplay Production User Information Center through a browser:
1. Type the following line in a Web browser:
http://Interplay_Production_Engine_name
Avid Training Services
16
For Interplay_Production_Engine_name substitute the name of the computer running the
Interplay Production Engine software. For example, the following line opens the portal Web
page on a system named docwg:
http://docwg
2. Click the “Interplay Production User Information Center” link to access the Interplay
Production User Information Center Web page.
To open the Interplay Production User Information Center from Interplay Access or the
Interplay Administrator:
tSelect Help > Documentation Website on Server.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery methods
that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books,
please visit www.avid.com/support and follow the Training links, or call Avid Sales at
800-949-AVID (800-949-2843).
1Working with the Interplay | Production
Services System
The following topics provide an overview of the Interplay Production Services system:
Understanding the Production Services System
Production Services Engine Components
Understanding the Various Production Services
Production Services Used By MediaCentral | UX
Check Lists for Setting Up and Using Service Providers
Support for Restrictions
Support for Group Clips
Mounting Workspaces for Interplay Transcode and Other Production Services
Changing the Hostname for the Interplay Auto Production Service
Understanding the Production Services System
The Production Services system is a software infrastructure on which various services are
layered. Production Services uses the concept of service providers. A service provider (or
provider) is a software service that can perform a particular job, such as transcoding media or
archiving assets. The Production Services Engine serves as a broker for services in an Interplay
workgroup.
nAvid editing applications allow you to work with clips of any frame rate or field motion type
(interlaced or progressive) in a project. Clips that do not match the frame rate or field motion
type of the project are known as mixed-rate clips. Interplay supports working with mixed-rate
clips and sequences with mixed-rate clips.
Production Services Engine Components
18
Production Services Engine Components
The software used to manage service providers is composed of two major components: the
Production Services Engine and the Production Services and Transfer Status tool.
The following topics describe these components:
Understanding the Production Services Engine
Understanding the Interplay Production Services and Transfer Status Tool
Understanding the Production Services Engine
The Production Services Engine acts as a broker to match jobs and their corresponding settings
with suitable providers. The Production Services Engine is a repository of job and provider
information. Individual providers select jobs that they are able to process according to the service
they provide.
For example, a Media Composer system (a client) needs a clip transcoded. It sends a request to
the Production Services Engine (the server) with information about the job. The Production
Services Engine places the information in a queue. When a Transcode provider is available to do
the transcoding, it selects the job, gets the information from the Production Services Engine, and
transcodes the media. The Production Services Engine provides status on the job through the
Production Services and Transfer Status tool.
The Production Services Engine should not reside on the same computer as an Avid editing
application. A provider can be installed on the same computer as the Production Services
Engine, depending on the individual provider and the workload and memory usage of the
particular computer.For specific information on configuration requirements, see the
Interplay | Production Software Installation and Configuration Guide.
The Avid Interplay Production Services window opens when you start the Production Services
Engine. The window displays current information about the status of the Production Services
Engine, including the host name for the system on which the Production Services Engine resides.
The Production Services Engine uses the host name to identify itself on the network.
Production Services Engine Components
19
The following illustration of the Avid Interplay Production Services window shows the host
name A51-WG1-MSE, which is the host name of the computer on which the Production
Services Engine is installed.
The Avid Interplay Production Services window provides access to the Production Services and
Transfer Status tool through the Admin Tool button. See “Understanding the Interplay
Production Services and Transfer Status Tool” on page 19.
The Avid Interplay Production Services window also provides access to Production Services
settings through the Settings button. See “Configuring the Production Services Engine” on
page 31.
For information on starting the Production Services Engine, see “Starting the Production
Services Engine” on page 35.
Understanding the Interplay Production Services and Transfer
Status Tool
The Interplay Production Services and Transfer Status tool communicates with the Production
Services Engine to let you manage Production Services. The Production Services and Transfer
Status tool is installed with the Production Services Engine software.
The Production Services and Transfer Status tool also includes a tab for monitoring transfers that
use Interplay Transfer. For more information, see the Interplay | Transfer Setup and User’s
Guide.
The following illustration shows the Production Services and Transfer Status tool opened to the
login/logout tab.
Production Services Engine Components
20
The Production Services and Transfer Status tool is installed with the Production Services
Engine. You can install it on another computer from the Individual Optional Installers page of
the Interplay Server Installer or the Interplay Client Installer, so that you can manage Production
Services from that computer. The tool is also installed with Interplay Access, but you need to
open the Production Services Status tab and the Transfer Status tab as separate windows.
The Production Services and Transfer Status tool performs three types of functions:
Provides detailed information about Production Services, based on lists of jobs, encoders,
profiles, and users.
Provides controls for managing services and registering providers.
Provides controls for managing Production Services such as canceling jobs, deleting
provider software, creating or deleting profiles, and creating or deleting users.
The functions you can perform depends on your user rights (see “Using the Users Page” on
page 77). Administrators can perform the following tasks:
Register and delete providers
View details on any job
Delete jobs submitted by any user
Purge the jobs list
Understanding the Various Production Services
21
Regular users can perform administrative tasks only on their own jobs.
For more information, see “Using the Production Services and Transfer Status Tool” on page 56.
Understanding the Various Production Services
Production Services can be distributed to dedicated workstations in a networked environment,
thereby freeing computer resources to perform other tasks.
When you install a Production Service on a computer, the installation program installs provider
software for that service. You can install the same service on more than one computer in an
Interplay workgroup, and as a result have multiple providers for the same service.
After you install a service, you use the Production Services and Transfer Status tool to register
the provider of the service. In a workgroup with multiple providers, you need to register each
provider.
The following table lists the services managed by the Production Services Engine.
Production Service Providers
Service Description
Interplay Transcode service Lets you transcode Avid assets from one Avid-supported
resolution to another. For example, you can use the Interplay
Transcode service to create a low-resolution version of a
sequence or master clip. For more information, see “Working
with the Transcode Service” on page 102.
Interplay Archive service
Avid Interplay Restore service
Provides access to archive and restore features. The Interplay
Archive and Restore services manage the process of moving data,
instead of using the Interplay Transfer Engine. For more
information, see “Working with the Archive and Restore
Services” on page 145.
Interplay Copy service Lets you copy assets (metadata) and their media files from one
workgroup to another. For more information, see “Working with
the Copy Service” on page 204.
Interplay Move service Lets you move media files from one Avid ISIS workspace to
another. For more information, see “Working with the Move
Service” on page 244.
Understanding the Various Production Services
22
Interplay Delivery service Lets you transfer a clip and its media files or only the portion that
is used in a subclip or a sequence. For more information, see
“Working with the Delivery Service” on page 261 and
“Production Services Used By MediaCentral | UX” on page 23.
Interplay Auto Production Services
Auto Archive
Auto Transcode
Auto Transfer
Auto Copy
Lets you configure folders and subfolders to perform tasks
automatically. You can use the Avid Service Configuration
settings to configure the various Auto Production Services.
nAn auto archive and auto transcode operation includes
subfolders. An auto transfer operation does not include
subfolders. An auto copy operation maintains the same
folder structure as the source workgroup.
For installation instructions, see the Interplay | Production
Software Installation and Configuration Guide.
For more information, see the following:
“Working with an Auto Archive Folder” on page 174
“Working with an Auto Transcode Folder” on page 137
Automatically Transferring Assets to Another Workgroup”
in the Interplay | Transfer Setup and User’s Guide.
Automatically Copying Assets to Another Workgroup” on
page 228
Interplay STP Encode service Lets you offload time-consuming processing involved in
exporting and transferring of Long GOP OP1a media, during a
send-to-playback request from the Avid editing application,
Interplay Assist, or MediaCentral UX. For more information, see
“Working with the STP Encode Service” on page 284 and
“Production Services Used By MediaCentral | UX” on page 23.
Interplay Production Services
Automation
(MediaCentral only) Handles the logic of chaining a Consolidate
job and a Delivery job. It triggers a Consolidate job and monitors
its status. If the Consolidate job is successful, it triggers a
Delivery job. For more information, see “Production Services
Used By MediaCentral | UX” on page 23 and “Installing and
Configuring Production Services for MediaCentral Delivery” on
page 301.
Production Service Providers (Continued)
Service Description
Production Services Used By MediaCentral | UX
23
nThe MediaCentral Distribution Service, which is used for MediaCentral send-to-playback
operations, is not managed by the Production Services Engine.
Production Services Used By MediaCentral | UX
Avid MediaCentral UX delivers workflow tools for media professionals through both Web and
mobile applications. It uses Interplay Production Services in the following workflows:
Send to Playback (STP): STP from MediaCentral UX requires a Production Services Engine
and the following services:
- Interplay Transcode
- Interplay STP Encode
Delivery: Delivery from MediaCentral UX requires a Production Services Engine and the
following services:
- Interplay Delivery
- Production Services Automation (for delivering Mark In to Mark Out)
- Interplay Consolidate (for delivering Mark In to Mark Out)
For more information, see the MediaCentral UX documentation and this guide.
nThe MediaCentral Distribution Service, which is used for MediaCentral send-to-playback
operations, is not managed by the Production Services Engine.
Check Lists for Setting Up and Using Service
Providers
The following table provides a list of the various Production Services providers with a reference
to the specific check list for each service. These check lists provide a list of the steps to set up
and use the various services.
Interplay Consolidate (MediaCentral only) Uses the In and Out marks specified for a
loaded clip or subclip to create a new media and asset.For more
information, see “Production Services Used By
MediaCentral | UX” on page 23 and “Installing and Configuring
Production Services for MediaCentral Delivery” on page 301.
Production Service Providers (Continued)
Service Description
Licenses and Production Services
24
For a check list for setting up the Production Services Engine, see “Check List for Setting Up the
Production Services Engine” on page 28.
Licenses and Production Services
A license is required for the Production Services Engine and most Production Services
providers. The license is activated in one of two ways:
Through a hardware application key (dongle)
Through software licensing (beginning with Interplay Production v3.3.
For more information, see the Interplay | Production Software Installation and Configuration
Guide.
Support for Restrictions
A restriction is a type of locator that Interplay Assist and Interplay Central users can add to a clip
to indicate that use of the clip is restricted in some way, such as a requirement to pay for its use.
Previous versions of Interplay preserved restrictions when you used an Avid editing application
to check out and check in a clip before sending it to a Production Service. For Interplay v3.0 and
later, checkout and checkin is no longer required, and you can send clips to Production Services
from Interplay Access, Interplay Assist, or an Avid editing application.
Production Service Provider Documentation
Interplay Transcode service “Check List for Transcoding Assets” on page 103
Interplay Archive service
Interplay Restore service
“Check List for Archiving and Restoring Assets” on page 147
Interplay Copy service “Check List for Copying Assets to Another Workgroup” on
page 209
Interplay Move service “Check List for Moving Assets to Another Workspace” on page 248
Interplay Delivery service “Check List for the Delivery Service” on page 263
Interplay STP Encode service “Check List for Transferring Long GOP OP1a Media in the
Background” on page 289
Interplay Consolidate “Check List for Installing and Configuring Automation and
Consolidate Services” on page 302
Interplay Production Services
Automation
“Check List for Installing and Configuring Automation and
Consolidate Services” on page 302
Support for Group Clips
25
Interplay v3.0 and later supports preservation of restrictions for clips processed through all
Production Services, including:
Interplay Access
Interplay Archive
Interplay Restore
Interplay Transcode
Interplay Copy
Interplay Move
Interplay Delivery
Interplay Transfer
Workgroup-to-workgroup transfers processed through Interplay Access v3.0 require
Interplay Access v3.0 on the receiving Transfer Engine.
Note the following limitations:
A restriction includes a color value (used for its markers) and the username of the creator.
These values are supported in the local workgroup. However, after a clip is transferred to
another workgroup or restored from archive, the values default to color = white and
username = the login name of the user requesting the job.
A sequence that includes a master clip with restrictions uses a copy of the master clip. If a
user later changes the restriction on the master clip, the copy used in the sequence is not
updated.
Support for Group Clips
Group clips are created in Media Composer and other Avid editing applications by using
MultiCam features to sync a group of clips based on common source timecode, auxiliary
timecode, or marks placed in the footage. A user working in an Avid editing application can
check group clips in to and out from an Interplay Production database. Interplay Access users
can view information about group clips, including master clip relatives.
Starting with Interplay v3.0, group clips and sequences that contain group clips are supported by
Interplay Transfer and by the following Production Services:
Interplay Archive v3.0
Interplay Restore v3.0, including Partial Restore
Interplay Copy v3.0
Interplay Move v3.0
Mounting Workspaces for Interplay Transcode and Other Production Services
26
Interplay Delivery v3.0, including Partial Delivery
STP Encode v3.0
Interplay Transcode v3.0, with the following limitations:
- You cannot use CROSSRATE mode to transcode group clips.
- You can use MIXDOWN mode to transcode a sequence with group clips, but only the
camera angle selected in the Avid editing application timeline is included in the
mixed-down master clip.
nSubclips created from group clips, group clips composed of subclips, and multigroup clips are
not currently supported by Interplay Transfer or Production Services.
Mounting Workspaces for Interplay Transcode and
Other Production Services
To use Interplay Transcode and other Production Services, you must mount at least one
workspace for each shared-storage system that you use for reading and writing on the provider
system. You can mount the workspace as a UNC drive or a lettered drive.In most cases, you do
not need to mount each workspace that you use, but there is no harm in doing so. For Interplay
Transcode, if you use lettered drives, you must mount the target workspace.
Note the following:
Starting with version 2.6, the Interplay Transcode service and the STP Encode service
require you to choose during installation how ISIS workspaces are mounted: by drive letter
or by UNC path. For multiple ISIS workgroups, select UNC paths if the number of
workspaces required for the client exceeds the available drive letters. Mount the workspaces
before you start the service.
You use the ISIS Client Manager Connection Manager to mount drives. For more information on
mounting workspaces, see the Avid ISIS Client Manager Help.
Changing the Hostname for the Interplay Auto Production Service
27
Changing the Hostname for the Interplay Auto
Production Service
The following procedure describes how to change the hostname of the Interplay Auto Production
Service (for example, if you entered the name incorrectly the first time). You use the Avid
Service Configuration Tool. The Interplay Auto Production Service is named Avid Automatic
Archive, Copy, Transcode, and Transfer Service in the Avid Service Configuration tool.
To change the hostname for the Automatic Archive, Copy, Transcode, and Transfer
service:
1. Open the Avid Service Configuration tool.
2. Open the display for the system running the Automatic Archive, Copy, Transcode, and
Transfer service.
3. Click the Avid Automatic Archive, Copy, Transcode, and Transfer service.
4. Change the name and click Apply.
5. Use the Computer Management tool to restart the service as follows:
a. Right-click the My Computer icon on your desktop.
b. Select Manage and select Services and Applications.
c. Restart the Avid Automatic Archive, Copy, Transcode, and Transfer service.
2Production Services Engine Installation
and Configuration
The following topics describe installation and configuration of the Production Services Engine:
Check List for Setting Up the Production Services Engine
Registering the Production Services Engine in an Interplay Workgroup
Configuring the Production Services Engine
Starting the Production Services Engine
Setting Up a Workgroup for Production Services Backup
Check List for Setting Up the Production Services
Engine
The following table provides a list of steps to perform when setting up the Production Services
Engine in an Interplay workgroup.
Setting up the Production Services Engine Check List
Task Section Reference
Make sure the workstation is configured as a
server for an Interplay workgroup.
See your hardware configuration documentation.
Make sure the Production Services application
key is connected to the server.
Install the Production Services Engine
software and the supporting software.
Avid Service Framework for Client
Interplay Access
Production Services Engine
See the Interplay | Production Software
Installation and Configuration Guide.
Registering the Production Services Engine in an Interplay Workgroup
29
After you set up the Production Services Engine, install and configure the Production Services
providers. See “Check Lists for Setting Up and Using Service Providers” on page 23.
Registering the Production Services Engine in an
Interplay Workgroup
Before you can use any Production Services Engine services, you must register the Production
Services Engine in an Interplay workgroup by opening the Interplay Administrator and
identifying the system that runs the Production Services Engine. After you register the
Production Services Engine, the Production Services and Transfer Status tool automatically
connects to the Production Services Engine.
nIf you are performing an upgrade, you do not have to register existing Production Services
Engines.
Activate the Production Services Engine
license by connecting the application key
(dongle) to a USB port or by installing a
software license.
See Interplay | Production Software Installation
and Configuration Guide.
Register the Production Services Engine in the
Interplay workgroup.
See “Registering the Production Services Engine
in an Interplay Workgroup” on page 29.
Configure the Production Services Engine.
Identify the workgroup’s Interplay Engine
system
Setup auto-purging of jobs
(Optional) Setup e-mail notifications
See “Configuring the Production Services
Engine” on page 31.
Start the Production Services Engine software. See “Starting the Production Services Engine” on
page 35.
(Optional) Set up a workgroup for Production
Services backup
“Setting Up a Workgroup for Production Services
Backup” on page 36
Setting up the Production Services Engine Check List (Continued)
Task Section Reference
Registering the Production Services Engine in an Interplay Workgroup
30
To register the Production Services Engine in an Interplay workgroup:
1. Click Start and select Programs > Avid > Avid Interplay Access Utilities > Avid Interplay
Administrator.
The Avid Interplay Administrator opens.
2. Log in to the server for the workgroup in which you want to register the Production Services
Engine.
3. Click Server Hostname Settings in the Site Settings area.
The following illustration shows the Site Settings area of the Interplay Administrator.
The Server Hostname Settings window opens.
4. In the Interplay Production Services Settings area, type the name of the system that runs the
Production Services Engine and click Apply Changes.
nIf your Interplay environment includes the Interplay Delivery workflow, to receive transfers you
must add the hostname and the port number of the system where the Delivery Receiving service
is installed. For more information, see “Registering the Delivery Receiver in an
Interplay Production Workgroup” on page 264.
Configuring the Production Services Engine
31
5. (Option) While you have the Server Hostname Settings window open, it is a good time to
check whether you have entered the name of the workgroup in the Workgroup and
MediaIndexer Settings area of the window. The Avid Instinct and Interplay Assist
applications use this setting to locate the Media Indexer that is used to monitor shared
storage.
a. Near the center of the Server Hostname Settings window, make sure your Workgroup
name is in the Workgroup Name field. Type the workgroup name if necessary. This field
is case sensitive.
b. Click Check MediaIndexer to check whether the Media Indexer that monitors shared
storage is running.
If the Media Indexer is running, the system displays the message “Connected to Media
Indexer successfully.
6. Click Log out and close the Interplay Administrator.
Configuring the Production Services Engine
After installing the Production Services Engine software, you can configure the Production
Services Engine for the following optional settings:
Send e-mail notifications about the status of jobs. With this configuration, the Production
Services Engine sends a notice for successful job completion when a Media Composer user
selects “Notify me of job completion by email” in the Production Services Settings dialog
box and supplies an e-mail address. See Archiving Assets from an Avid Editing
Application” on page 166 and “Transcoding an Asset from an Avid Editing Application” on
page 133.
nThe Users Tab of the Production Services and Transfer Status Tool includes a field for an e-mail
address. This field is for information only and is not used for Production Services e-mail
notification.
Configuring the Production Services Engine
32
Identify the workgroup’s Interplay Engine system.
By identifying the Interplay Engine system, when you log in to the Production Services
Engine, the Production Services user information is updated with the user information in the
Interplay Administrator. As a result, you do not need to manage a separate user database for
Production Services. See “Using the Users Page” on page 77.
Automatically purge Production Services jobs to improve the performance of the Production
Services and Transfer Status tool. There are two different types of auto-purge processes you
can set:
- An auto-purge process that runs once a day based on the start time and types of jobs that
you select. You can set a start time for the auto-purge to begin within 15 minute
intervals.
- An auto-purge process that starts at an interval that you select, checks the number of
jobs, and purges the jobs based on the job count and types of jobs that you select.
You can select either process or both processes. The auto-purge settings take effect
immediately; you do not have to restart the Production Services Engine. If you want to
cancel a scheduled auto-purge process, you must cancel the process before it starts. After an
auto-purge process begins you cannot cancel the process.
cWhen scheduling the auto-purge process, you should choose a low activity time. The
auto-purge process might impact the servers performance and the ability to connect.
nThe History area on the Interplay Production Services Engine window provides information
about the auto-purge settings, such as any changes made to the settings.
To configure the Production Services Engine settings:
1. Click Start and select Programs > Avid > Interplay Production Services Engine.
The Avid Interplay Production Services window opens.
2. Click the Settings button.
The Interplay Production Services Engine Settings dialog box opens.
Configuring the Production Services Engine
33
3. Type the computer name of the local host in the Database Computer Name text box.
4. In the SMTP (Simple Mail Transfer Protocol) Server text box, type the name of your local
mail server (for example, mail.mycompany.com). If you don’t know the name of your local
mail server, ask your network administrator.
5. In the From Address text box, type an e-mail address for the Production Services Engine.
For example, broker@mycompany.com.
6. (Option) You can configure an SMTP Username and SMTP Password if your network
supports secure e-mail. These settings give the Production Services Engine a name and
password so that is can successfully send e-mail notification. If a network does not use
secure e-mail, the settings do not apply and are disregarded.
nThe Clean Start option is reserved for future use. Make sure it is set to No.
Configuring the Production Services Engine
34
7. In the Interplay Engine Hostname text box, type the host name of the Interplay Engine
system.
If this text box is left blank, the Production Services user information in the Interplay
Administrator is not used for authentication during login.
8. (Option) If you want to use the once-a-day auto-purge, select On from the auto-purge
Enabled list, then select the following settings:
- Purge Start Time—Select a time to start the auto-purge (15 minute intervals).
- Purge PENDING Jobs?—Yes, purges all pending jobs for all service providers.
- Purge CANCELLED Jobs?—Yes, purges all cancelled jobs for all service providers.
- Purge COMPLETED Jobs?—Yes, purges all completed jobs including jobs with the
Warning status (question mark icon) for all service providers.
- Purge ERROR Jobs?—Yes, purges all error jobs for all service providers.
nFor the chosen job type, all jobs for all service providers, and for all users are purged. Therefore,
you cannot purge jobs for a specific service provider, such as Interplay Transcode.
9. (Option) If you want to schedule an interval auto-purge, select On from the Interval Auto
Purge list, then select the following settings.
- Purge PENDING Jobs?—Does not apply to interval auto-purge.
- Purge CANCELLED Jobs?—Yes, purges all cancelled jobs for all service providers.
- Purge COMPLETED Jobs?—Yes, purges all completed jobs including jobs with the
Warning status (question mark icon) for all service providers.
- Purge ERROR Jobs?—Yes, purges all error jobs for all service providers.
- Purge Interval Time: Enter the number of minutes between runs of the auto-purge
interval timer. The auto-purge interval timer checks if there are a sufficient number of
jobs to purge (see the next option). For example, if you enter 50, the auto-purge interval
timer starts every fifty minutes. The default value is 60. The minimum value is 15 and
the maximum value is 1,440 minutes (24 hours).
- Purge Job Count: Enter the number of jobs that cause an auto-purge process to run. If
the number of jobs in the Production Services queue is greater than or equal to this
number when the interval timer runs, Production Services will purge the jobs you have
selected for purging (cancelled jobs, completed jobs, or error jobs - pending jobs are not
included). The default value is 5000. The minimum value is 100 and the maximum
value is 15,000.
For both these options, if you enter a number below the minimum value, the Production
Services Engine will use the minimum value. If you enter a number above the maximum
value, the engine will use the maximum value. If you enter nothing or enter an invalid
value in the field, the engine will use the default value.
Starting the Production Services Engine
35
nFor the chosen job type, all jobs for all service providers, and for all users are purged. Therefore,
you cannot purge jobs for a specific service provider, such as Interplay Transcode.
10. Click OK.
The Interplay Production Services Engine Settings dialog box closes.
Starting the Production Services Engine
Starting with Interplay Production v3.4, the Production Services Engine automatically starts
when you start the server that hosts the engine. Use this procedure if you need to start the
Production Services Engine manually.
To start the Production Services Engine:
tClick Start and select Programs > Avid > Avid Interplay Production Services Engine.
The Avid Interplay Production Services window opens.
Setting Up a Workgroup for Production Services Backup
36
Setting Up a Workgroup for Production Services
Backup
A facility can set up a backup configuration for the Production Services Engine in case there is
system crash or the engine goes offline for some other reason. There are two approaches a
facility can use:
Prepare one or two backup Production Services Engines and configure providers to
automatically connect to the backup engines. See Automatically Connecting to a Backup
Production Services Engine” on page 36.
Prepare spare engines (warm spare, cold spare, or both). See “Configuring and Connecting a
Spare Production Services Engine” on page 42.
A facility can use one or both approaches. In the second case, it is critical to regularly back up
the Production Services database. See “Backing Up the Production Services Database” on
page 43. Profiles are backed up as part of the database, but you can also export and import
Production Services profiles. See “Exporting and Importing Profiles” on page 98.
Automatically Connecting to a Backup Production Services Engine
Starting with Interplay Production 3.4, a Production Services provider can automatically connect
to a backup Production Services Engine in case the connection between the provider and the
primary engine is lost.
nThe Production Services Engine is sometimes referred to as the Media Services Broker or the
DMS Broker.
The following topics describe automatically connecting to a backup Production Services Engine:
“How Auto-Connection to a Production Services Engine Works” on page 37
“Preparing a Workgroup for Auto-Connection to a Backup Production Services Engine” on
page 38
“Configuring Providers for Auto-Connection to a Backup Production Services Engine” on
page 39
“Manual Requirements to Connect to a Backup Production Services Engine” on page 40
Setting Up a Workgroup for Production Services Backup
37
How Auto-Connection to a Production Services Engine Works
Interplay Production providers can automatically connect (auto-connect) to the Production
Services Engine when the provider starts.
Production Services that run as Windows applications (Interplay Transcode, STP Encode,
and Interplay Consolidate) have an option to automatically connect in the Settings dialog
box.
Other Production Services, which run as Windows services, always automatically connect.
If a provider fails to connect to a Production Services Engine (during operations such as status
reporting or job listing), the auto-connect is repeated every 30 seconds so long as the provider
remains unconnected to the engine.
Starting with Interplay Production 3.4, a providers initialization file can contain hostnames for
one backup engine (referred to as the secondary engine) or two backup engines (the secondary
engine and the tertiary engine). As a result, if the provider cannot connect to the primary engine,
the provider tries to connect to the secondary engine and then to the tertiary engine. If the
provider cannot connect to any of the engines, the provider waits for 30 seconds and tries to
connect to the engines again, beginning with the primary engine.
See “Configuring Providers for Auto-Connection to a Backup Production Services Engine” on
page 39
If the primary engine goes down, all currently running state information is lost. All other job
information remains with the primary engine and can resume when the engine comes back up.
Switching from one engine to another does not carry existing jobs to the other engine or
re-submit currently running or pending jobs. All current running and pending jobs must be
re-submitted manually to the new engine.
q
Primary Production
Services Engine
Secondary Production
Services Engine
Tertiary Production
Services Engine
Production Services
Provider
Setting Up a Workgroup for Production Services Backup
38
Manual Requirements After a Failover
If a failover to a backup Production Services Engine occurs, manual tasks are required for the
following components:
Interplay Access and Interplay Administrator
Interplay Auto Production services (Auto Archive, Auto Transcode, Auto Transfer, and Auto
Copy)
Media Composer clients
See “Manual Requirements to Connect to a Backup Production Services Engine” on page 40.
Preparing a Workgroup for Auto-Connection to a Backup Production Services Engine
Use the following check list to help you prepare the workgroup for auto-connection.
Preparing a Workgroup for Auto-Connection to a Backup Production Services Engine
Task Section Reference
Install and configure one backup engine
(referred to as the secondary engine) or two
backup engines (the secondary engine and the
tertiary engine).
Make sure all engines and providers are
running Interplay Production v3.4 or later.
Make sure the engines are configured in
the same Interplay workgroup as the
primary engine, with the same users and
profiles. You can use a database backup to
configure the backup engines.
The hostnames must be network
addressable through DNS or IP address.
“Check List for Setting Up the Production
Services Engine” on page 28
“Backing Up the Production Services Database”
on page 43
Configure providers to connect to the backup
engines.
“Configuring Providers for Auto-Connection to a
Backup Production Services Engine” on page 39
After the initial installation and configuration,
make sure all Production Services Engines
have the same profiles. If additional profiles
are added to the primary engine, you can
export them to the backup engines.
“Exporting and Importing Profiles” on page 98
Setting Up a Workgroup for Production Services Backup
39
Configuring Providers for Auto-Connection to a Backup Production Services Engine
Before configuring providers for auto-connection, see “Setting Up a Workgroup for Production
Services Backup” on page 36.
To configure a provider to automatically connect to one or two backup engines:
1. Locate the .ini file, using the following table.
2. Open the .ini file in a text editor and add the backup engines. Use the following syntax.
Substitute the appropriate backup engine hostnames for
secondary engine name
and
tertiary engine name
.
@6%tSecondary_Media_Services_Engine_Hostname=<secondary engine name>
@7%tTertiary_Media_Services_Engine_Hostname=<tertiary engine name>
3. Save the file.
4. Restart the provider.
Service Path for .ini File and Log Files
Interplay | Archive C:\ProgramData\Avid\Archive Service\DMSArchive.ini
Interplay | Consolidate C:\ProgramData\Avid\Consolidate Service\DMSConsolidate.ini
Interplay | Copy C:\ProgramData\Avid\Copy Service\DMSCopyMedia.ini
Interplay | Delivery C:\ProgramData\Avid\Delivery Service\DMSIDService.ini
Interplay | Production Services
Automation
C:\ProgramData\Avid\Media Services Automation\DMSCMService.ini
Interplay | Move C:\ProgramData\Avid\Move Service\DMSMoveMedia.ini
Interplay | Restore C:\ProgramData\Avid\Restore Service\DMSRestore.ini
Interplay | STP Encode C:\ProgramData\Avid\Avid Interplay STP Encode\STPEncode.ini
Interplay | Transcode C:\ProgramData\Avid\Transcode Service\DMSTranscode.ini
Setting Up a Workgroup for Production Services Backup
40
Manual Requirements to Connect to a Backup Production Services Engine
If a failover to a backup Production Services Engine occurs, an administrator must perform the
following tasks:
Interplay Access and Interplay Administrator: You must change the Production Services
Engine name in the Interplay Administrator to the name of the currently connected engine.
Changing this value allows Interplay Access clients and Interplay Auto Production Services
to switch to the currently connected engine.
Interplay Auto Production Services (Auto Archive, Auto Transcode, Auto Transfer, and
Auto Copy): You must manually restart the Interplay Auto Production Services service in
the Services tab of the Computer Management window to connect to the Production
Services Engine specified in the Interplay Administrator.
Media Composer: A user or administrator must change the Hostname in the Production
Services Settings dialog box to the name of the currently connected engine. This must be
done for each Media Composer client.
This manual reconfiguring must also be done for Media Composer Cloud clients.
To change the Production Services Engine name:
1. Open the Interplay Administrator and log in to the Interplay Production workgroup for
which you want to change the Production Services Engine name.
2. In the Site Settings section of the Interplay Administrator window, click the Server
Hostname Settings icon.
3. In the Interplay Production Services Engine text box, type the name of the currently
connected engine.
4. Click Apply Changes.
Setting Up a Workgroup for Production Services Backup
41
To restart Interplay Auto Production Services:
1. On the system running Auto Production Services, right-click the My Computer icon and
select Manage.
2. Double-click the Services and Applications icon, then double-click Services.
3. Right-click Avid Interplay Auto Production Services and select Start.
To change the Production Services Engine name for a Media Composer client:
1. In the Settings window, double-click Production Services Settings.
Setting Up a Workgroup for Production Services Backup
42
2. In the Hostname text box, type the name of the currently connected engine.
3. Click OK.
Configuring and Connecting a Spare Production Services Engine
To prepare for the online Production Services Engine going off line, an administrator can prepare
a spare Production Services Engine. This spare can be a cold spare or a warm spare.
•A cold spare has the same machine name and IP address as the primary Production Services
Engine. It is turned off until needed. It requires approximately 90 minutes to bring the
system up.
•A warm spare also has the same machine name and IP address as the primary Production
Services Engine. It is turned on but not connected to the network until needed. It requires
approximately 30 minutes to bring the system up.
nA spare engine is different from a backup engine because it uses the same machine name and IP
address as the primary engine. See “Automatically Connecting to a Backup Production Services
Engine” on page 36.
Use the following check list to prepare a cold or warm spare.
Preparing a Spare Production Services Engine
Task Section Reference
Configure the server to use the same machine
name and IP address as the primary Production
Services Engine.
Windows system documentation.
Install and set up the spare Production Services
Engine.
“Check List for Setting Up the Production
Services Engine” on page 28
Configure Interplay Transcode, STP Encode,
and Interplay Consolidate to automatically
connect to the Production Services Engine.
nOther Production Services run as
Windows services and are set to
automatically connect.
“Connecting the Transcode Provider to the
Production Services Engine” on page 106
“Connecting the STP Encode Provider to the
Production Services Engine” on page 291
“Registering and Connecting a Consolidate
Provider” on page 310
Back up the Production Services database on
the primary Production Services Engine.
“Backing Up the Production Services Database”
on page 43
For a cold spare, turn off the server.
Setting Up a Workgroup for Production Services Backup
43
If the primary Production Services Engine goes offline, use one of the following procedures.
To bring a cold spare on line:
1. Remove the offline engine from the network.
2. Start the cold spare and connect it to the network.
3. Restore the most recent Production Services database backup.
4. Restart the Production Services Engine.
To bring a warm spare on line:
1. Remove the offline engine from the network.
2. Connect the warm spare to the network.
3. Restore the most recent Production Services database backup.
4. Restart the Production Services Engine.
Backing Up the Production Services Database
The Interplay Production Services system uses a Microsoft SQL Server®2012 database (named
“dmsdb”) to hold user names, profiles, and job information. If a facility is using warm spare/cold
spare Production Services Engine backup configuration, it is critical to create a database backup.
An administrator can then restore the database if necessary.
The following steps describe how to do a manual backup of the database. For information on
how to schedule an automated backup, see the Microsoft SQL 2012 Server Management Studio
documentation.
Prerequisite: Obtain SQL Server Management Studio 2012 (SSMS) and install it on all
Production Services Engines (primary and backup). You can download the application from
https://msdn.microsoft.com/en-us/library/mt238488.aspx. Select “SQL Server Management
Studio 2012 SP2.
For a warm spare, keep the server on. Do not
connect it to the network.
Preparing a Spare Production Services Engine (Continued)
Task Section Reference
Setting Up a Workgroup for Production Services Backup
44
To manually back up the Production Services database:
1. On the server running the Production Services database you want to back up, start SQL
Server Management Studio and connect to the local host. In most cases, use Windows
Authentication (the user logged into Windows). The user needs Windows Administrator
permissions to connect to the SQL database.
In the following example, the server name of the local host is BURL-LT-JALI.
Setting Up a Workgroup for Production Services Backup
45
2. In the Object Explorer, expand Databases, and select dmsdb.
3. Right-click dmsdb and select Tasks > Back Up.
The Backup Database dialog box opens to the General page.
Setting Up a Workgroup for Production Services Backup
46
4. Select the Source and Backup Set options as shown in the following table.
Section Option Selection
Source Database dmsdb
Recovery model SIMPLE
Backup type Full
Copy only Backup
Backup component Database
Backup Set Name dmsdb-Full Database Backup
Description Optional
Backup set will expire After 0 days
Setting Up a Workgroup for Production Services Backup
47
5. Set the destination folder (the location for the backup file) and backup file name.
cIf a destination already exists in the Destination list, it will be overwritten. Select the
existing destination or destinations and click Remove.
a. In the Destination section, click Add.
The Select Backup Destination dialog box opens.
b. Click the … (Browse) button.
The Locate Database Files dialog box opens.
c. Select the folder path and enter a name for the backup file.
Consider using a folder named Backup in the Microsoft SQL Server folder, and the date
of the manual backup in the file name, as shown in the following illustration.
Setting Up a Workgroup for Production Services Backup
48
d. Click OK.
The path and file name are displayed in the Destination list.
6. On the left side of the Back Up Database dialog box, select Options.
The Options page is displayed.
Setting Up a Workgroup for Production Services Backup
49
7. Select the following options:
- Back up to the existing media set
- Overwrite all existing backup sets
- Verify backup when finished
- Set backup compression: Use the default server setting
Other settings are not needed.
8. Click OK to start the backup operation.
9. After the backup operation is complete, copy the database backup file to another machine in
case the primary Production Services Engine goes off line.
Restoring the Production Services Database
The following steps describe how to restore a Production Services database. Restoring the
database is necessary in case the primary Production Services Engine goes off line and an
administrator needs to bring a backup engine on line.
Prerequisite: Make at least one Production Services database backup. See “Backing Up the
Production Services Database” on page 43.
To restore the Production Services database:
1. On the server running the Production Services database you need to update, start SQL Server
Management Studio and connect to the local host. In most cases, use Windows
Authentication (the user logged into Windows). The user needs Windows Administrator
permissions to connect to the SQL database.
Setting Up a Workgroup for Production Services Backup
50
In the following example, the hostname of the Production Services Engine is
BURL-LT-JALI.
2. In the Object Explorer, expand the Databases folder and select dmsdb.
Setting Up a Workgroup for Production Services Backup
51
3. Right-click dmsdb and select Tasks > Restore > Database.
The Restore Database dialog box opens.
4. Select Device and click the ... (Browse) button.
The Select Backup Devices dialog box opens.
5. Click the Add button.
The Locate Backup File dialog box opens.
Setting Up a Workgroup for Production Services Backup
52
6. Navigate to the database backup file, select it, and click OK.
In the Restore Database dialog box, the “Backup sets to restore” field is populated with
information about the selected backup.
Setting Up a Workgroup for Production Services Backup
53
7. On the left side of the dialog box, click Options.
The Options page is displayed.
8. Select the following options:
- Overwrite the existing database
- Recovery state: RESTORE WITH RECOVERY
- Close existing connections to destination database
Other settings are not needed.
9. Click OK to start the restore operation.
10. After the restore is completed, you need to rename the user “dms” in the dmsdb database.
This user is carried over from the database of the original server, but should not be used on
the backup server. You need to create a new dms user in the dmsdb.
a. In Object Explorer, expand dmsdb > Security > Users.
b. Right-click the user “dms” and select Rename.
Setting Up a Workgroup for Production Services Backup
54
c. Rename “dms” to a meaningful name, such as “dms-orig.
d. Right-click Users and select New User.
e. Create a user named “dms” with the login name “dms,” as shown in the following
illustration.
Setting Up a Workgroup for Production Services Backup
55
f. In the “Select a page” section, select Membership and select “db_owner.
g. Click OK.
3Using the Production Services and
Transfer Status Tool
The following topics explain how to use the Production Services and Transfer Status tool:
Opening the Production Services and Transfer Status Tool
Production Services and Transfer Status Tool User Interface
Using the Jobs Page
Using the Providers Page
Using the Services Page
Using the Users Page
For an overview of the Production Services and Transfer Status tool, see “Understanding the
Interplay Production Services and Transfer Status Tool” on page 19.
Opening the Production Services and Transfer
Status Tool
The Production Services and Transfer Status tool (also referred to as the Admin Tool) can be
used on any computer that has a network connection to a computer running the Production
Services Engine.
To open the Production Services and Transfer Status tool:
1. Do one of the following:
tFrom the Avid Interplay Production Services window, click Admin Tool.
tFor a standalone application, click Start and select Programs > Avid > Avid Production
Services and Transfer Status.
tFrom Interplay Access, select View > Interplay Production Services Status.
tFrom the Interplay Administrator, in the Site Settings area, click the Interplay
Production Services icon.
2. Type your username and password. See “Using the Users Page” on page 77.
Opening the Production Services and Transfer Status Tool
57
If you opened Production Services Status from Interplay Access or the Interplay
Administrator, access is controlled by the information you used when you logged into
Interplay Access or the Interplay Administrator.
3. Type the host name of the system on which the Production Services Engine resides in the
Production Services Host text box.
The Production Services host name is the name of the computer that the Production Services
Engine runs on. You can find the host name in the Name field of the Production Services
window. Previously typed host names are available from the Production Services Host
menu.
4. Click the Login button.
If the username and password are accepted, the Jobs page opens. For information about the
Jobs page, see “Using the Jobs Page” on page 58.
Production Services and Transfer Status Tool User Interface
58
Production Services and Transfer Status Tool User
Interface
The Production Services and Transfer Status tool user interface is made up of five pages (in
addition to the Login/Logout page). These pages are described in the following table:
Using the Jobs Page
The Jobs page displays information about Production Services jobs and lets you cancel, delete,
and retry jobs. The Jobs page opens by default after you log in to the Production Services and
Transfer Status tool.
The following illustration shows a list of jobs filtered to show only jobs for the Interplay Copy
service.
Production Services Status Administration Tool Pages
Page Description Section Reference
Jobs Displays the status and other information about jobs
submitted to the Production Services Engine. Lets you
cancel or retry jobs, depending on your level of
privilege.
See “Using the Jobs Page” on
page 58.
Providers Displays information about systems that are running
Production Services provider software. Lets you
register and delete providers, depending on your level
of privilege.
See “Using the Providers Page”
on page 71.
Services Displays a list of services and service information.
Lets you install and delete services.
See “Using the Services Page” on
page 74.
Users Displays a list of user accounts. Lets you create and
delete accounts, depending on your level of privilege.
See “Using the Users Page” on
page 77.
Profiles Lets you create templates to use when performing an
operation.
See “Working with Production
Services Profiles” on page 92.
Using the Jobs Page
59
The following topics describe the options available from the Jobs page and how you can
customize the display:
Job Information and Status
Customizing the Reporting of Service Job Status
Customizing the Jobs Page Columns
Filtering the Jobs List
Viewing Details About a Job
Purging the Jobs List
Prioritizing a Job
Canceling a Job
Deleting a Job
Retrying a Job
Exporting the Jobs List
For information about the Auto-Purge feature, see “Configuring the Production Services Engine”
on page 31.
Using the Jobs Page
60
Job Information and Status
The Jobs page displays information about jobs submitted to the Production Services Engine. You
can specify how the status of the various service jobs are reported. See “Customizing the
Reporting of Service Job Status” on page 62.
When a job is submitted, the transaction is displayed at the top of the Jobs list by default. You
can reorder the list by any column by clicking in the column heading.
The following illustration shows jobs that have successfully processed (check mark and green
bar) and one that failed with an error (caution icon and red bar). A turn down arrow displays a
job that includes multiple assets.
Using the Jobs Page
61
The following table describes the information displayed for processed jobs.
Jobs Page
Column Description
Status The colors and icons in the display indicate the status of the job:
Yellow bar with no icon = Job is processing.
Green bar with check mark icon = Job is completed.
Light green bar with question mark = Job is completed with a warning.
Gray bar with stop icon = Job has been canceled.
Red bar with caution icon = Job has failed with an error.
Gray bar with no icon = Job is pending or is in a queue.
Service The name of the service to which the job was sent.
Job Name The file name submitted by the client to the Production Services Engine. This might
have a suffix — determined by the particular service — appended to it.
nAdministrators can view information about all jobs. Users without
administrator privileges can view all jobs, but can see only the user name and
job name of their own jobs.
Job ID A number automatically generated by the Production Services Engine.
User The name of the user who submitted the job.
nAdministrators can view information about all jobs. Users without
administrator privileges can view all jobs, but can see only the user name and
job name of their own jobs.
Progress (%) The percentage of the job completed.
Priority The priority of the job, as submitted by the client.
Submit Time The date and time the job was submitted by the client to the Production Services
Engine.
Start Time The date and time that the provider started the job.
End Time The date and time that the provider reports the job is complete.
Profile Name Indicates if a profile was used and displays the profile’s name.
Using the Jobs Page
62
Customizing the Reporting of Service Job Status
You can customize the status reporting for the following Production Services:
Archive service
•Restore service
Copy service
Move service
•Delivery service
For example, during an archive operation, if one of the media files cannot be found, you can set
the reporting to the Jobs tab of the Production Services and Transfer Status tool to display one of
the following status indicators:
This section describes how to use the Avid Service Configuration tool to set which reporting
status displays with the various conditions of service jobs.
Avid Service Configuration is an application that is included with the Avid Service Framework
services. It lets you set and change parameters for each of the different Avid services and
applications in your workgroup environment. For more information about Avid Service
Framework, see the Avid Service Framework Users Guide.
To customize the job status displays for various Production Services:
1. On any system running the Avid Service Framework services, click Start and select
Programs > Avid > Avid Service Framework > Avid Service Configuration.
The Select Workgroup dialog box opens.
nThe Select Workgroup dialog box does not open if the check box specifying to always select and
use this workgroup option was previously selected. When you select this option, the Select
Workgroup dialog box no longer opens when you start the application. The default workgroup is
selected, and the Avid Service Configuration window opens. To change this option and display
the Select Workgroup dialog box, click the Login tab of the Avid Framework Workgroup
Properties application and clear the check box for the option.
Job Status Display Description
Green with check mark icon Job completed
Green with question mark icon Job completed with a warning
Caution icon Job failed with an error
Using the Jobs Page
63
2. (Option) If the Select Workgroup dialog box opens, select the workgroup you want to
connect to and click Select.
The Avid Service Configuration window opens.
3. In the Directory pane, click the Processes tab and verify that the service is running.
nIf the service does not appear in the Avid Service Configuration window, the service is not
running or the system it runs on is not properly connected to the workgroup. Click the Hosts tab
and make sure that the Avid Service Framework services displays the name of the system that the
service is running on.
4. On the Processes tab, expand the service entry, such as Archive Service.
The system displays the name of the computer running the service.
5. Click the computer name.
The Administrator Password Needed dialog box opens.
6. Type the Avid Service Framework Administrator password and click OK.
nBy default, Avid Service Framework does not require a password. When a password is used, it is
set through the System Configuration Service. Check with your system administrator for the
correct password.
The system displays the setting tab for the service.
nDepending on the service you selected, different conditions are available for you to customize.
The following example shows the Archive Service settings.
Using the Jobs Page
64
7. Select the type of status you want to display for each job condition.
8. Click Apply.
Customizing the Jobs Page Columns
The Production Services and Transfer Status tool provides options to customize the columns
displayed on the Jobs page.
To customize which columns display on the Jobs page:
1. Open the Production Services and Transfer Status tool. For more information, see “Opening
the Production Services and Transfer Status Tool” on page 56.
The Jobs page opens by default after you log in to the Production Services and Transfer
Status tool.
2. In the Tools area, click Customize columns.
The Choose Columns dialog box opens.
3. Select the name of the columns you want to display.
4. Click OK.
The columns change to show the selections.
5. (Option) Click a column heading and drag it to a new location.
6. (Option) Click a column heading to reorder the jobs list by the selected column. The
ordering of the column depends on the contents of the column. For example, job IDs are
ordered numerically, either in ascending order or descending order.
Filtering the Jobs List
By default, the Jobs list displays all jobs that the Production Services Engine is currently
monitoring. You can customize your view to show only your jobs, to show jobs for a specific
service, or to show only jobs in a selected state.
nUsers with Administrator privileges are allowed to cancel or delete any job. Users without
administrator privileges can only cancel or delete jobs submitted by that user.
Option Job Status Display / Description
OK Green with check mark icon / Job completed
Warning Green with question mark icon / Job completed with a warning
Error Caution icon / Job failed with an error
Using the Jobs Page
65
To customize the Jobs list:
1. Open the Production Services and Transfer Status tool. For more information, see “Opening
the Production Services and Transfer Status Tool” on page 56.
The Jobs page opens by default after you log in to the Production Services and Transfer
Status tool.
2. In the Filters area, click the Service menu, and select a service.
3. In the Filters area, click the User menu, and select All Users or a specific user name.
4. In the Filters area, click the Status menu, and select one of the following:
- All — Displays all jobs with their current status.
- Processing — Displays only jobs that are currently being processed.
- Completed — Displays only jobs that have been successfully processed.
- Canceled — Displays only jobs that have been canceled by a user with administrator
privileges.
- Error — Displays only jobs that have stopped with an error.
- Pending — Displays only jobs that are waiting to be processed.
5. In the Filters area, click the Priority and select one of the following:
- ALL — Displays all priority jobs.
- > — Displays all priority jobs greater than the number indicated.
- < — Displays all priority jobs fewer than the number indicated.
- = — Displays all priority jobs equal to the number indicated.
The Jobs page displays jobs that meet the criteria you selected.
Viewing Details About a Job
You must be logged in as the job owner or as an administrator to view a job’s details.
To view details about a job:
1. Open the Production Services and Transfer Status tool. For more information, see “Opening
the Production Services and Transfer Status Tool” on page 56.
2. On the Jobs page, select the job that you want details about.
3. Click the Details button or right-click the job and select Details.
The Job Details window opens.
Using the Jobs Page
66
Job Details Window
The following table provides descriptions of the type of job information displayed in the Job
Details window.
Entry Description
Job Information
Name The name of the file submitted by a client to Production Services Engine. It
might include information appended to the file name, depending on the service
requirements.
Using the Jobs Page
67
Service The Production Services service for which the job was submitted; for example,
Interplay Archive Service.
State The current state of the job.
Submitted By: The user name associated with the job, as submitted by the client.
Priority The priority of the job, as submitted by the client.
Provider The name of the provider, as registered with the Production Services Engine.
Requested Provider The name of the provider requested
Job ID A number automatically generated by the Production Services Engine.
Batch ID The number of the batch containing the job.
Profile Name The name of the profile used for the job, if a profile is used.
Submit Time The date and time the job was submitted by the client to the Production
Services Engine.
Start Time The date and time the provider picked up the job.
End Time The date and time the job was reported as complete by the provider.
Error (if applicable) A message describing the error. Some errors and possible solutions are listed in
“Troubleshooting Interplay | Production Services” on page 317.
Severity (if applicable) The severity of the error (for example, fatal, non-fatal).
Progress The percentage of the job that has been processed.
Notification Displays whether notification of job completed or job error is enabled or
disabled.
Input Parameters The list of Input parameters varies for each service.
Output Parameters Shows the result of the operation.
Entry Description
Job Information
Using the Jobs Page
68
Purging the Jobs List
The purge function is available only to users with administrator privileges.
nYou can set the Production Services settings to allow for auto-purging of jobs. See “Configuring
the Production Services Engine” on page 31.
To purge the Jobs list:
1. Open the Production Services and Transfer Status tool and log in as a user with
administrator privileges. For more information, see “Opening the Production Services and
Transfer Status Tool” on page 56.
2. On the Jobs page, click the Purge button or right-click the job and select Purge.
The Purge Jobs dialog box opens.
3. Click the Service menu, and select the applicable service.
4. Click the Submitted By menu, and select a particular user or All, depending on the jobs you
want to purge.
5. Select which states of jobs you want to purge.
6. Click the Purge button.
The Jobs list no longer contains the jobs you selected. If a purge fails, a dialog box opens
with a list of the jobs that failed to delete and a reason for the failure.
Using the Jobs Page
69
Prioritizing a Job
You can prioritize the order of the pending jobs. The priority number assigned to a job indicates
the job’s position in the queue for a specific provider. This setting lets you order jobs in a desired
sequence and also move a job to the top of the queue. Priority numbers range from 1 (highest
priority) through 100 (lowest priority). The default priority number assigned to each job is 50.
When you assign a priority number to a job, the actual order in the queue depends on the
following:
Priority numbers are relative only to jobs within a given service. For example, a transcode
job set with priority 1 might not execute before an archive job with priority 100.
If the same priority number is assigned to several jobs of a specific provider, then all these
jobs have an equal chance of executing.
To prioritize a job:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. On the Jobs page, select the job you want to prioritize.
3. Click the Priority button or right-click the job and select Priority.
The Set Job Priority dialog box opens.
4. Click the arrow button to select a priority number.
The default is 50. The priority range is 1 (highest priority) through 100 (lowest priority).
5. Click OK.
The Priority column displays the new priority for the job.
Canceling a Job
Jobs can be canceled during the Pending or the Processing state. A user can cancel only jobs that
have been submitted under his or her Production Services user name. An administrator can
cancel any job.
Providers periodically check the Production Services Engine for jobs that might need to be
canceled. When a job is canceled, it might take a short time for the job to actually stop and the
status change to be reflected. It is also possible that a job might finish before it can be canceled.
In this case, a dialog box might open stating that the Production Services Engine was unable to
cancel the job.
Using the Jobs Page
70
To cancel a job:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. On the Jobs page, select the job that you want to cancel.
3. Click the Cancel button or right-click the job and select Cancel.
A dialog box opens and asks if you are sure you want to cancel the job.
4. Click OK to cancel the job.
The job remains in the Jobs list, but the state changes to canceled.
Deleting a Job
To delete a specific job or all jobs on the Jobs page:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. On the Jobs page, select the specific job you want to delete.
3. Click the Delete button or right-click the job and select Delete.
A dialog box opens and asks if you are sure you want to delete the job.
4. Click OK to delete the job.
Retrying a Job
You can retry a job that is in the canceled state or error state.
To retry a job:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. On the Jobs page, select the job you want to retry.
3. Click the Retry button or right-click the job and select Delete.
The Production Services Engine changes the state to Pending and places the job in the queue
for the next available provider.
Exporting the Jobs List
You can export the current Jobs list from the Production Services and Transfer Status tool.
Using the Providers Page
71
To export the Jobs list:
1. Open the Production Services and Transfer Status tool. For more information, see “Opening
the Production Services and Transfer Status Tool” on page 56.
The Jobs page opens by default after you log in to the Production Services and Transfer
Status tool.
2. In the Tools area, click Export list.
A Save dialog box opens.
3. Select a location for the Jobs list file.
4. Type a name for the Jobs list file.
5. Click Save.
Using the Providers Page
The Providers page displays information about computers that are running provider software and
are registered with the Production Services Engine. You can also view specific provider details
and capabilities.
The following topics provide information about using the Providers page:
Opening the Providers Page
Customizing the Providers Display
Viewing Details About a Provider
Deleting Providers
A provider is automatically registered the first time it connects to the Production Services
Engine.
Opening the Providers Page
To open the Providers page:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. Click the Providers tab.
The Providers page opens.
Using the Providers Page
72
The following table describes the information displayed in the Providers display.
Customizing the Providers Display
By default, the Providers page displays all providers that are registered with the Production
Services Engine. You can customize your view to show only the connected providers or
providers of a particular service.
Providers Page Description
Status Indicates whether or not the provider is connected to the Production Services
Engine.
Provider The name of the service provider, as registered with the Production Services
Engine.
Service The Production Services service for which the provider has been registered.
Application The name of the service provider application.
Host The computer name of the provider.
IP The IP address of the computer of the provider.
Using the Providers Page
73
To customize the Providers display:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. Click the Providers tab. The Providers page opens.
3. In the Filters area, click the Service menu, and select the applicable service.
4. In the Filters area, click the Status menu, and select the applicable condition.
The Providers page displays providers that match your selections.
Viewing Details About a Provider
To view details about a provider:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. On the Providers page, select the provider that you want details about.
3. Click the Details button or right-click the provider and select Details.
The Provider Details window opens.
The following table provides descriptions of the type of provider information displayed in
the Provider Details window.
Providers Page Description
Name The name of the service provider, as registered with the Production Services
Engine.
Service The Production Services service for which the provider has been registered.
Host Name The computer name of the provider.
Application The name of the service provider application.
IP Address The IP address of the computer of the provider.
Connected Indicates whether or not the provider is connected to the Production Services
Engine.
Using the Services Page
74
Deleting Providers
If a provider is connected to the Production Services Engine, the provider cannot be deleted until
it has been disconnected and all processing jobs are stopped. You must be logged in as an
administrator to delete any providers.
To delete the provider software, use the Add/Remove Programs in the Windows Control Panel on
the provider system.
To delete a service, see “Deleting a Production Services Service” on page 76.
To delete a provider from the Production Services Engine:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. On the Providers page, select the provider that you want to delete.
3. Click the Delete button or right-click the provider and select Delete.
A dialog box opens and asks if you are sure you want to delete the provider.
4. Click OK.
The provider is no longer registered with the Production Services Engine. To register it
again, see “Configuring a Provider for the Production Services Engine” on page 87.
Using the Services Page
The Services page displays information about the services that are installed and lets the user
install new services, upgrade existing services, or delete services that were previously installed.
For information about installing a service, see “Registering Services” on page 82.
The following topics provide information about the Servers page:
Opening the Services Page
Displaying Details About a Service
Deleting a Production Services Service
Opening the Services Page
To open the Services page:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. Click the Services tab.
Using the Services Page
75
The Services page opens.
Displaying Details About a Service
To display information about a specific service:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. On the Services page, select the service about which you want information.
3. Click the Details button or right-click the service and select Details.
The Service Details page opens.
Using the Services Page
76
The specific information displayed on the Service Details page differs for each
installed service.
Deleting a Production Services Service
Deleting a Production Services service from the Services page deletes the information required
for the service to operate. If one or more providers have been registered for the service on the
Providers page, you must first delete the providers for the service. For more information, see
“Deleting Providers” on page 74.
Using the Users Page
77
To delete a service:
1. Open the Production Services and Transfer Status tool and log in as a user with
administrator privileges. For more information, see “Opening the Production Services and
Transfer Status Tool” on page 56.
2. Make sure all providers for the services that you are deleting have been deleted prior to
deleting the services themselves. See “Deleting Providers” on page 74.
3. Click the Services tab.
The Services page opens.
4. Select the service you want to delete.
5. Click the Delete button or right-click the service and select Delete.
The service is removed. To add the service again, see “Registering a Service Manually” on
page 83.
Using the Users Page
The Users page lets you create and manage user accounts. The default login for the Production
Services and Transfer Status tool is the user name Administrator, without a password. Avid
recommends assigning a password to this account after installing the Production Services
Engine. For more information, see “Reassigning Passwords” on page 79.
The Users page displays information based on the user’s login profile. A user logged in as an
Administrator can view information about all jobs, whereas users without administrator
privileges can view all jobs, but can only see the username and clip names of their own jobs.
There are two methods for managing Production Services users:
Using Interplay authentication
If you set a host name in the Interplay Production Services Engine Settings dialog box, the
Production Services Engine authenticates user names and passwords with the Interplay
Engine (see “Configuring the Production Services Engine” on page 31). As a result, you do
not need to manage a separate user database for Production Services. If a host name is set,
when you attempt to log in to the Production Services Engine, and the login is successful,
the user name and password are added to or updated in the Production Services database
user’s table. The user name and password appear on the Users page.
Adding or changing users on the Users page has no effect if a host name is set in the
Interplay Engine Hostname setting in the Interplay Production Services Engine Settings
dialog box.
Using the Users Page
78
Managing a separate user database
Managing Production Services users through a separate database can be useful if you want
to give administrator privileges to users who do not have administrator privileges in the
Interplay database. However, if you do not use Interplay authentication, make sure any user
name and password exactly matches a user name and password in the Interplay database,
because Production Services operations usually require login by a valid Interplay user.
The following topics describe the Users page:
Opening the Users Page
Setting Up User Accounts
Reassigning Passwords
Deleting User Accounts
Opening the Users Page
To open the Production Services Users page:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. Click the Users tab.
The Users page opens with user accounts listed in the User name column.
Using the Users Page
79
Setting Up User Accounts
To set up a user account:
1. Open the Production Services and Transfer Status tool as described in “Opening the
Production Services and Transfer Status Tool” on page 56.
2. On the Users page, click the Add button.
A dialog box opens.
3. Type a user name in the Username text box.
User names and passwords are case sensitive and can contain only letters, numbers, and
underscores. They can be up to 255 characters.
4. (Option) You can assign a password by typing a password in the Password text box, then
typing it again in the Retype Password text box. Passwords are not required.
5. Type the applicable information about the user in the other text boxes.
nThe eMail address field is for information only and is not used for Production Services e-mail
notification. For more information, see “Configuring the Production Services Engine” on
page 31.
6. (Option) If this user is an administrator, select the “is Administrator” option.
7. Click Save.
Reassigning Passwords
If a user forgets his or her password, a new one must be assigned. If you forget the
Administration password, it must be reset. Contact Avid Customer Support.
To reassign a user password:
1. Open the Production Services and Transfer Status tool and log in as a user with
administrator privileges. For more information, see “Opening the Production Services and
Transfer Status Tool” on page 56.
2. On the Users page, select the user whose password you want to change.
3. Click the Edit button or right-click the user and select Edit.
A dialog box opens.
4. Type a new password in the Password text box, then type it again in the Retype Password
text box.
5. Click Save.
Using the Users Page
80
Deleting User Accounts
You must be logged in as an administrator to delete user accounts.
nThe user “Administrator” cannot be deleted. If you try to delete Administrator, you receive an
error message.
To delete a user account:
1. Open the Production Services and Transfer Status tool and log in as a user with
administrator privileges. For more information, see “Opening the Production Services and
Transfer Status Tool” on page 56.
2. On the Users page, select the user for each account you want to delete.
3. Click the Delete button or right-click the user and select Delete.
A dialog box opens and asks if you are sure you want to delete the user account.
4. Click OK.
The user account is deleted.
To re-create user accounts, see “Setting Up User Accounts” on page 79.
4Installing Services and Registering
Providers
This chapter provides general procedures for installing services, registering a provider, and
connecting it to the Production Services Engine. For specific information about each service, see
“Understanding the Various Production Services” on page 21 and the chapter that provides
information about the service.
The following topics provide information about the required tasks:
Managing Services
Registering Services
Registering a Service Manually
Configuring a Provider for the Production Services Engine
Verifying That a Service Provider Is Connected
Rules for Upgrading a Service and Preserving Profiles
Managing Services
Starting with Production Services v3.1, most Production Services operate as Windows services,
and can be managed like other Windows services.
cInterplay Transcode, STP Encode, and Interplay Consolidate operate as Windows
applications, not as Windows services.
Production Services as Windows services are started automatically and restart automatically
after a system reboot or crash. They are listed with other Windows services in the Services tab of
the Computer Management window. The following illustration shows the Interplay Delivery
service installed and running.
Registering Services
82
nThe Archive and Restore services require a third-party vendor dll. By default the services run
under the Local System account. If the third-party vendor dll needs more privileges than Local
System, the vendor must change the services to use the appropriate credentials.
Prior to Production Services v3.1, services operated as Windows applications, and needed to be
started manually. An advantage to this new feature is that all services are started automatically
and restart automatically after a system reboot or crash.
Because service providers are no longer applications, they are no longer listed in the Start menu
and no longer have a user interface window. Information that was displayed in the dialog box is
included in the service .ini file or in log files.You also edit the .ini file to register the provider
with the Production Services Engine. For more information, see “Configuring a Provider for the
Production Services Engine” on page 87.
Registering Services
The Production Services Engine requires configuration files for each service. These files are
called service description files and are contained in a .zip file (called a service package). For
example, Interplay Copy requires the service package CopyMedia.zip.
In earlier versions of Production Services, you needed to open the Production Services and
Transfer Status tool, click the Install/Upgrade button, then locate and open the correct .zip file on
the provider system. In Production Services v3.0 and later, the .zip files are installed on the
Production Services Engine system when you install the Production Services software. The first
time the Production Services Engine runs after a new installation, it checks which services and
versions were installed. It then automatically upgrades registered services or registers new
services.
nThe Interplay Consolidate service and the Production Services Automation service must be
registered manually. See “Registering the Automation and Consolidate Services” on page 305.
You only need to install service descriptions once, even if you configure multiple providers.
Registering a Service Manually
83
If necessary, you can use the manual procedure as documented in “Registering a Service
Manually” on page 83.
nIf you try to connect from a provider to the Production Services Engine before the latest service
is registered, the Status line in the Transcode Service dialog box reads:
Error From Broker! UNKNOWN_SERVICE.
To register services:
1. Install the Production Services Engine software from the Interplay Production Servers
installer.
2. Restart the Production Services Engine.
The services are listed in the Services tab of the Production Services and Transfer Status
tool.
Registering a Service Manually
Prior to Interplay v3.0, you needed to open the Production Services and Transfer Status tool and
install the service description. This procedure is now automatic (see “Registering Services” on
page 82). If necessary you can use the following procedure.
nThe Interplay Consolidate service and the Production Services Automation service must be
registered manually.
You only need to install a service description once, even if you configure multiple providers.
Registering a Service Manually
84
The following table provides a list of Production Services and the name of each service package.
nYou do not use the Production Services Engine to configure the Auto Archive, Auto Transcode,
and Auto Copy services. Instead, use the Interplay Administrator and the Avid Service
Framework services. For more information, see “Configuring Auto Archive Using Avid Service
Configuration” on page 175.
To install a Production Services service description:
1. Open the Production Services and Transfer Status tool and log in as administrator, as
described in “Opening the Production Services and Transfer Status Tool” on page 56.
2. Click the Services tab.
The Services page displays the currently configured services.
Service
File Name of Service Package
C:\Program Files\Avid\
Interplay Archive Interplay Archive Provider\ArchiveService\Archive.zip
Interplay Copy Interplay Copy\CopyService\CopyMedia.zip
Interplay Consolidate Interplay Consolidate\TranscodeService\ConsolidateService.zip
Interplay Delivery Interplay Delivery\PTFService.zip
Interplay Production Services
Automation
Interplay Production Services
Automation\MediaServicesAutomation.zip
Interplay Move Interplay Move\MoveService\MoveMedia.zip
Interplay Restore Interplay Archive Provider\RestoreService\Restore.zip
Interplay STP Encode Interplay STP Encode\LongGOPExport.zip
Interplay Transcode Interplay Transcode\TranscodeService\TranscodeService.zip
Registering a Service Manually
85
3. Click Install/Upgrade.
The Install/Upgrade Service dialog box opens.
4. Click the Browse button and navigate to the folder containing the service package (.zip file).
Make sure you have access to the folder.
The following is an example of the location of a service package. In this case, the service
package is for the Transcode service.
- C:\Program Files\Avid\Interplay Transcode\TranscodeService
You can use the Microsoft Windows Search tool to help you locate the folder that contains
the service package. For a list of package file names, see “Registering a Service Manually”
on page 83.
Registering a Service Manually
86
5. In the folder, select the service.zip file.
The following illustration shows the TranscodeService.zip file selected.
6. Click Save.
The path to the file appears in the Install/Upgrade Service dialog box.
7. Click Install/Upgrade.
The service and its description appear on the Services page.
Configuring a Provider for the Production Services Engine
87
Configuring a Provider for the Production Services
Engine
After the service descriptions are registered (see “Registering Services” on page 82), you need to
configure a provider for the Production Services Engine.
Prior to Production Services v3.1, you used a dialog box to connect a provider to the Production
Services Engine. Starting with Production Services v3.1, you edit an .ini file.
cInterplay Transcode, STP Encode, and Interplay Consolidate require you to use a dialog
box to connect a provider. See “Connecting the Transcode Provider to the Production
Services Engine” on page 106, “Connecting the STP Encode Provider to the Production
Services Engine” on page 291, and “Registering and Connecting a Consolidate Provider”
on page 310.
Configuring a Provider for the Production Services Engine
88
Note the following:
If you are upgrading from a previous version, the existing .ini file is copied to the
appropriate new folder. If the associated Production Services Engine remains the same, no
further configuration is needed.
If you are performing a new installation, the installed .ini file uses “localhost” as the name of
the associated Production Services Engine. This is appropriate if you are installing the
service on the same system as the Production Services Engine. If you are installing the
service on a different system, you need to change the default hostname by editing the .ini
file.
The .ini file includes an automatically generated provider name. You can change the
provider name if you want.
The following procedure can be used for any service. For specific information for a service, see
the chapter for that service.
nThe Production Services and Transfer Status tool includes a Register button, which opens the
Register Provider dialog box. This dialog box is no longer needed because a provider is
automatically registered the first time it connects to the Production Services Engine.
To configure a provider for the Production Services Engine:
1. Locate the .ini file for the service and open it in a text editor, such as Windows Notepad.
The following table lists the Production Services with the path for the .ini file and the log
files.
Service Path for .ini File and Log Files
Interplay | Archive C:\ProgramData\Avid\Archive Service\DMSArchive.ini
C:\ProgramData\Avid\Archive Service\log
Interplay | Copy C:\ProgramData\Avid\Copy Service\DMSCopyMedia.ini
C:\ProgramData\Avid\Copy Service\log
Interplay | Delivery C:\ProgramData\Avid\Delivery Service\DMSIDService.ini
C:\ProgramData\Avid\Delivery Service\log
Interplay | Production
Services Automation
C:\ProgramData\Avid\Media Services
Automation\DMSCMService.ini
C:\ProgramData\Avid\Media Services Automation\log
Interplay | Move C:\ProgramData\Avid\Move Service\DMSMoveMedia.ini
C:\ProgramData\Avid\Move Service\log
Interplay | Restore C:\ProgramData\Avid\Restore Service\DMSRestore.ini
C:\ProgramData\Avid\Restore Service\log
Verifying That a Service Provider Is Connected
89
2. Substitute the hostname of the Production Services Engine.
Following is an example of a Copy service .ini file with the default hostname “localhost”:
#Mon May 05 11:34:54 EDT 2014
@5%?MaxJobs=1
@2%tMedia_Services_Engine_Hostname=localhost
@1%tProvider_Name=a51-dev_Copy_4080
Following is the same .ini file, edited to use the hostname “a51-ms_engine.
#Mon May 05 11:34:54 EDT 2014
@5%?MaxJobs=1
@2%tMedia_Services_Engine_Hostname=a51-ms_engine
@1%tProvider_Name=a51-dev_Copy_4080
nExisting .ini files include the line @3%yAutomatically_Connect=TRUE. This line is no longer
applicable, because all services are now automatically connected.
3. A default name for the provider is automatically created by the provider software using the
following syntax:
<hostname>_<servicename>_<unique#>
The provider name in the previous example is a51-dev_Copy_4080.
Accept the default name or type a new name. This name appears in the Production Services
and Transfer Status tool. The provider name in the previous example
4. Save and close the .ini file.
The service automatically reads the .ini file and tries to connect to the Production Services
Engine. If the service fails to connect, it continues to try to connect. The re-connect interval
grows from 5 seconds to 10 minutes, depending on the amount of time that the service tries
to connect.
Verifying That a Service Provider Is Connected
To verify that a service provider is running and connected:
1. Open the Production Services and Transfer Status tool. See “Opening the Production
Services and Transfer Status Tool” on page 56.
2. Click the Providers tab.
The system displays the status of the Production Services providers. In the following
illustration, connected providers are indicated by a check mark in the Status column.
Providers not connected are indicated by a Stop sign.
Rules for Upgrading a Service and Preserving Profiles
90
nAuto services, such as Auto Archive, do not appear in this list. Use the Avid Service Framework
Configuration window to verify that an Auto service is running. See “Verifying That the Auto
Archive Service is Running” on page 178.
Rules for Upgrading a Service and Preserving
Profiles
When you are upgrading a Production Service you need to perform the same procedures as a new
installation, such as installing the service description, registering the service provider and
connecting the provider to the Production Services Engine. However, before and after you
upgrade a service you need to follow a few rules:
You need to log in with a user account that has administrator privileges.
You should perform the upgrade of the service during a low usage time or when the
Production Services Engine is offline.
You can only install a newer version of an existing service.
The Production Services Engine only supports one version of a service at a time.
Make sure the service providers are disconnected, by verifying that the Production Services
and Transfer Status tool’s Providers page shows Stop in the Status column.
Rules for Upgrading a Service and Preserving Profiles
91
nYou do not need to delete the service profiles or unregister the service before performing the
upgrade, as was required in versions prior to v2.0. However, if you want to delete a service
completely, you need to first delete all the profiles and providers, and then delete the service.
During the service upgrade, you cannot cancel the upgrade, however you can continue to
work.
When upgrading any of the Production Services, all existing profiles are saved. However,
because the new version of the service might contain new or modified profile settings, you
must review your profiles after the upgrade. New and modified settings are marked with a
caution icon (yellow triangle) in the Parameters area of the profile. These marked settings
require you to either set a valid value or leave the text box blank, depending on the
requirements for the new or modified profile setting.
For information about the various profile settings, see “Working with Production Services
Profiles” on page 92.
nYou can modify multiple profile setting values using the Profiles page. For information, see
“Modifying Multiple Profiles” on page 96.
On the Profiles page, after the service is upgraded, a caution icon displays next to any profile
settings that were removed in the new version of the service. You need to check each
existing profile to make sure it meets your needs. The existing profile retains the older
profile settings to provide backward compatibility, however these older settings are not used
with the new version of the service.
On the Profiles page, after the service is upgraded, a caution icon displays next to any profile
settings that the values were modified by the new version of the service. You need to check
each existing profile to make sure it meets your needs. The existing profile retains the older
profile setting values to provide backward compatibility, however these older setting values
are not used with the new version of the service.
5Working with Production Services
Profiles
The following topics provide information about working with Production Services profiles:
Understanding Production Services Profiles
Creating a Service Provider Profile
Modifying Multiple Profiles
Modifying Changed or New Options in a Profile
Exporting and Importing Profiles
Understanding Production Services Profiles
Profiles let you set up templates to use when performing an operation. For example, you can
create a profile to use with the Interplay Transcode service. When you select the profile, the
Transcode service automatically performs the transcode operation using the specified target
resolution, stores the new media on the specified workspace, and stores the new asset in the
designated target folder, as defined in the profile.
Profiles are required if you request a service from an Avid editing application. If you request a
service from Interplay Access, some services require a profile, and others provide the option of
using a profile or setting the parameters for the current operation.
You can update the values set in multiple profiles at the same time by using the Multiple Profile
Select mode. To use this mode, the profiles must be of the same type. For example, you can
select multiple Transcode service profiles and then change the Workspace value to update the
values in all the selected Transcode service profiles. For more information, see “Modifying
Multiple Profiles” on page 96.
Before you upgrade a service you can preserve existing profiles by following the rules listed in
“Rules for Upgrading a Service and Preserving Profiles” on page 90.
This chapter provides an example of how to create a profile. For specific procedures to create
profiles for the various services, see the references in the following table.
Creating a Service Provider Profile
93
nYou do not need to create a Production Services profile for the STP Encode service. The service
requests profile information directly from the Transfer Engine during the STP Encode workflow.
nA profile is not needed for the Interplay Production Services Automation service.
If a profile includes a target workspace on an ISIS system that is configured in a multiple ISIS
workgroup, and the workspace is on a remote ISIS system, the workspace path must include the
hostname of the ISIS System Director and the name of the workspace, in the standard UNC
format:
\\hostname\workspace_name
For more information, see “Workgroups with Multiple ISIS Systems” in the
Interplay | Production Software Installation and Configuration Guide.
Creating a Service Provider Profile
This section gives an example of how to create a service provider profile. It uses the Transcode
service as an example.
To create a profile:
1. Open the Production Services and Transfer Status tool. For more information, see “Opening
the Production Services and Transfer Status Tool” on page 56.
2. Click the Profiles tab.
3. In the Service menu, select a service, for example, Avid Interplay Transcode Service.
Service name Documentation
Interplay Transcode Service “Creating an Interplay Transcode Service Profile” on page 110
Interplay Archive Service
Interplay Restore Service
“Creating an Interplay Archive or Interplay Restore Profile” on
page 161
Interplay Copy Service “Using an Interplay Copy Service Profile” on page 213
Interplay Move Service “Creating a Interplay Move Service Profile” on page 252
Interplay Delivery Provider “Creating an Interplay | Delivery Profile” on page 268
Interplay Consolidate “Creating a Consolidate Profile” on page 313
Creating a Service Provider Profile
94
4. Click Add in the Profiles area.
The Add Profile dialog box opens.
5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the name
that users see when they right-click an asset and select a service, for example Transcode.
6. Click OK.
The name appears in the Profiles list and an empty template appears in the Parameters area.
7. In the Parameters area, set a value for each option as needed.
8. Click Save in the Parameters area.
The Save Profile dialog box opens.
9. Click Yes to save your changes.
You can define several operations under one main profile name. For example, you can add
subjobs to transcode several resolutions using one profile. The system processes each subjob
in turn.
Selecting Audio Formats for Copy, Move, and Deliver
95
To add subjobs:
tClick Add in the Sub Jobs area.
Selecting Audio Formats for Copy, Move, and Deliver
In earlier versions of Interplay Copy, Interplay Move, and Interplay Delivery, transfer of audio
files depended on whether the Include Audio option was selected in the profile. With the option
selected, all audio associated a video clip was transferred with the clip. If the option was not
selected, no audio was transferred with the clip.
Starting with version 3.1, you have the option of selecting which audio formats you want to
include in the operation.
nIf you are performing a Copy or Move operation from Interplay Access, and you do not use a
profile, the behavior is not changed. Transfer of audio files depends on whether you select the
Include Audio option. A Delivery operation requires a profile.
The following illustration shows the Move profile settings, with a new setting named
AudioQuality. The default option is All.
Modifying Multiple Profiles
96
Note the following:
For audio-only clips, the TargetVideoQuality setting is not applicable. The selection is
ignored.
For sequences that contain an audio-only segment, you must select All or None as the
TargetVideoQuality.
The AudioQuality setting is supported when the Production Services provider is connected
to a Production Services Engine v3.1 or later. The setting is also supported in the Production
Services Status tool in Interplay Access v3.1 when Access is connected to a Production
Services Engine v3.1 or later.
If a pre-v3.1 version of Interplay Access is connected to a Production Services Engine v3.1,
Service Description files are already installed on the Production Services Engine, but the
AudioQuality setting is only displayed if you upgrade to v3.1 of Interplay Access.
After the components are upgraded to v3.1, the AudioQuality setting will be displayed in
any existing Copy, Move, or Delivery profiles. It will be marked by a caution icon (yellow
triangle with exclamation point) until you make a selection from the menu and save the
profile.
Data tracks (D tracks) are always included in a Copy, Move, or Delivery job.
Modifying Multiple Profiles
From the Profiles page of the Production Services and Transfer Status tool, you can select
multiple profiles to batch modify option values at the same time. When you select more than one
profile in the Profiles list, the Parameters area changes to multi-select mode with the title
“Parameters for All Selected Profiles.
For example, you can select several Transcode profiles, and then change the Workspace value
once in the parameters area for all the selected profiles.
Option Audio Formats Included
All All audio formats associated with the selected asset or assets.
None No audio included with the selected asset or assets.
Uncompressed Only high-quality audio formats associated with the selected asset or assets,
for example, PCM or WAVE.
Proxy Only proxy-quality audio formats associated with the selected asset or assets,
for example, MPEG1 Layer 2.
Modifying Multiple Profiles
97
This feature is useful after you upgrade a service provider and you need to modify your existing
profiles to correct any values that are not supported with the new version of the service provider.
In the Parameters area of the profile, a caution icon (yellow triangle) indicates which profile
settings require attention. This feature is also useful for setting the parameters of multiple
profiles after installing a new Production Services service.
To modify multiple profiles at the same time:
1. Open the Production Services and Transfer Status tool. For more information, see “Opening
the Production Services and Transfer Status Tool” on page 56.
2. Click the Profiles tab.
3. In the Service menu, select a service. For example, Avid Interplay Transcode Service.
4. In the Profiles list, select all the profiles you want to batch modify the setting values.
The Parameters for All Selected Profiles displays in the parameters area.
5. In the Parameters for All Selected Profiles area, click the option with the value you want to
change.
The option’s value field displays.
Modifying Changed or New Options in a Profile
98
6. Type or select a new value for the option.
7. Click Save All.
Only the options displaying their value field are updated for all of the selected profiles.
Modifying Changed or New Options in a Profile
If you upgrade a service provider, you might need to modify your existing profiles to correct any
values that are not supported with the new version of the service provider, or to add a value for a
new option. In the Parameters area of the profile, a caution icon (yellow triangle) indicates which
profile settings require attention.
To remove the Caution icon for a new profile value:
tMake any change to the option value.
In some cases, you might need to enable and then disable an option to remove the icon.
Exporting and Importing Profiles
You can export all Production Services profiles from one Production Services database to
another. This feature can be useful if your facility has more than one workgroup and you want to
share the same set of profiles. It can also be useful if you are setting up a backup Production
Services Engine. For more information, see “Setting Up a Workgroup for Production Services
Backup” on page 36.
nYou cannot export or import selected profiles. All profiles in a Production Services database are
exported or imported.
If you export profiles to a Production Services Engine that does not have the appropriate service
installed and registered, the profiles are not imported. For example, if a Production Services
Engine server does not have the Interplay Delivery service installed and registered, Interplay
Delivery profiles are not imported. After you install and register the service, import the profiles
again.
To export all profiles from a Production Services Engine:
1. On the Production Services Engine system, start the Production Services Engine.
2. In the Production Services window, click the Profiles button.
Exporting and Importing Profiles
99
The Import/Export Profiles dialog box opens.
3. To specify a location and file name, click the Browse button.
The Select File Location dialog box opens.
Exporting and Importing Profiles
100
4. Navigate to the folder in which you want to store the file that contains the profiles, type a file
name with the extension .xml, and click Open.
The path and file name are displayed in the Import/Export Profiles dialog box.
5. Check the path and file name, then click Export.
nAlternatively, you can type the full path and file name in the File field of the Import/Export
Profiles dialog box and click Export, If you type a file name only, the file is exported to the folder
that holds the Production Services Engine executable (for example, C:\Program
Files\Avid\Interplay Production Services\Broker).
nIf you do not use the extension .xml in the file name, a message is displayed, telling you that you
need to add the .xml extension.
A status window shows the progress of the Export process. If the operation succeeds, a
confirmation message is displayed.
Exporting and Importing Profiles
101
To import profiles:
1. On the Production Services Engine system, start the Production Services Engine.
2. In the Production Services window, click the Profiles button.
The Import/Export Profiles dialog box opens.
3. To locate the profiles file, click the Browse button.
The Select File Location dialog box opens.
4. Navigate to the folder that holds the profiles file, select the file, and click Open.
The path and file name are displayed in the Import/Export Profiles dialog box.
The file must use the .xml extension.
5. Click Import.
nAlternatively, you can type the full path and file name in the File field of the Import/Export
Profiles dialog box and click Import.
A dialog box asks if you want to overwrite existing profiles. Click Yes.
A status window shows the progress of the Import process. If the operation succeeds, a
confirmation message is displayed.
6Working with the Transcode Service
The following topics provide information about working with the Transcode service:
Understanding the Transcode Service
Check List for Transcoding Assets
Registering the Transcode Service with the Production Services Engine
Connecting the Transcode Provider to the Production Services Engine
Starting the Transcode Provider
Creating an Interplay Transcode Service Profile
Understanding the Transcode Services Modes
Transcoding an Asset from Interplay | Access
Understanding CROSSRATE Mode
Understanding DATAEXTRACT Mode
Transcoding an Asset from an Avid Editing Application
Transcoding OMF Clips
Working with an Auto Transcode Folder
Stereoscopic 3D Support in Interplay Transcode
Understanding the Transcode Service
Transcoding Avid assets from one resolution to another resolution is available with the Interplay
Transcode service and Interplay Auto Transcode service. For example, you can use the Interplay
Transcode service to create a low-resolution version of a sequence or master clip. You can also
use the Interplay Transcode process to mix down the video and audio tracks during the
transcode.
If you are using the Transcode service to transcode a clip with multiple resolutions, the
Transcode service relinks to the Highest Quality resolution and then performs the transcode. The
Highest Quality resolution is determined by the Dynamic Relink feature of the Avid editing
system. For more information, see “Using MultiRez and Dynamic Relink” in the Interplay Help
or in the documentation for your Avid editing application.
Check List for Transcoding Assets
103
Before you can use the Transcode service, you need to check that the Transcode service is
installed and connected. For a list of the steps to prepare for transcoding, see “Check List for
Transcoding Assets” on page 103.
Interplay Transcode v3.0 and later is qualified to run as multiple instances on the same server.
Up to four providers are supported, depending on the total amount of CPU used. For more
information, see “Installing Multiple Transcode Providers on the Same Server” in the
Interplay | Production Software Installation and Configuration Guide.
nWhen accessing an Interplay Transcode system remotely, you should use the Microsoft Windows
Remote Desktop Connect command instead of VNC. The Remote Desktop Connect feature
requires setup on the Interplay Transcode system. For information, see the Microsoft Windows
documentation.
Interplay Transcode is used during a send-to-playback operation from MediaCentral UX. For
more information, see “Production Services Used By MediaCentral | UX” on page 23.
Check List for Transcoding Assets
For the transcode process, the following table provides a check list of steps for installing and
configuring the Production Services system in an Avid shared-storage environment, and
configuring an Avid editing system. The check list also provides references where to find more
information about each step.
Check List for Transcoding Assets
104
Transcoding Assets Check List
Task Section Reference
Make sure the Production Services Engine software
and the supporting software are installed and
configured in the workgroup.
Avid Service Framework for Client
Interplay Access
Production Services Engine
Interplay Transcode service (install this on each
server used as a provider)
nStarting with version 2.6, the Interplay
Transcode service and the STP Encode
service require you to choose during
installation how ISIS workspaces are
mounted: by drive letter or by UNC path.
For multiple ISIS workgroups, select UNC
paths if the number of workspaces required
for the client exceeds the available drive
letters. Mount the workspaces before you
start the service.
See Interplay | Production Software
Installation and Configuration Guide and
“Production Services Engine Installation and
Configuration” on page 28.
(Option) Install the Interplay Auto Production
Services service, which includes the Interplay Auto
Transcode software.
See “Preparing the Workgroup for Auto
Transcode” on page 137.
Activate the Interplay Transcode license by
connecting the application key (dongle) to a USB
port or by installing a software license.
A license can be configured for up to four
Transcode providers.
See Interplay | Production Software
Installation and Configuration Guide.
Make sure the Interplay Transcode service is
registered.
See “Registering the Transcode Service with
the Production Services Engine” on
page 105.
Connect the Interplay Transcode service provider to
the Production Services Engine.
See “Connecting the Transcode Provider to
the Production Services Engine” on
page 106.
Mount workspaces by drive letter or UNC path,
depending on how you installed Interplay
Transcode.
See “Mounting Workspaces for Interplay
Transcode and Other Production Services”
on page 26.
Registering the Transcode Service with the Production Services Engine
105
nYou do not use the Production Services Engine to configure the Auto Archive, Auto Transcode,
and Auto Copy services. Instead, use the Interplay Administrator and the Avid Service
Framework services. For more information, see “Configuring the Auto Transcode Service” on
page 138.
Registering the Transcode Service with the
Production Services Engine
After installing the Transcode provider software, you need to make sure that the current
Transcode service is registered with the Production Services Engine. The service should be listed
on the Services tab of the Production Services and Transfer Status tool. Registration is automatic
but takes place only after you restart the Production Services Engine. See “Registering Services”
on page 82.
Start the Interplay Transcode service provider. See “Starting the Transcode Provider” on
page 109.
Verify the Interplay Transcode service is connected. See “Verifying That a Service Provider Is
Connected” on page 89.
(Option) Create a Interplay Transcode profile. See “Creating an Interplay Transcode
Service Profile” on page 110.
Perform a transcode using Interplay Access. See “Transcoding an Asset from
Interplay | Access” on page 132.
Perform a transcode using an Avid editing system. See “Transcoding an Asset from an Avid
Editing Application” on page 133.
Transcoding Assets Check List (Continued)
Task Section Reference
Connecting the Transcode Provider to the Production Services Engine
106
Connecting the Transcode Provider to the
Production Services Engine
After making sure the service is registered, register the provider by connecting to the Production
Services Engine.
nIf you try to connect to the Production Services Engine before the latest service is registered, the
Status line in the Transcode Service dialog box reads:
Error From Broker! UNKNOWN_SERVICE.
If necessary, you can manually register the provider. See “Registering a Service Manually” on
page 83.
To connect the Transcode provider to the Production Services Engine:
1. Click Start and select Programs > Avid > Avid Interplay Transcode.
The Transcode Service dialog box opens.
2. Click Settings.
The Provider Settings dialog box opens.
Connecting the Transcode Provider to the Production Services Engine
107
3. Do the following:
a. Provider Name — A default name for the provider is automatically supplied. Accept the
default name or type a new name. In this example, the name is Transcode_01.
b. Production Services Engine Host Name — Type the name of the system running the
Production Services Engine application.
c. Automatically Connect — Select Yes to automatically connect the provider to the
Production Services Engine when the application starts. To prevent automatic
connection, select No.
The following illustration shows the Provider Settings dialog box with the values filled in for
the Transcode provider.
4. Click OK.
Connecting the Transcode Provider to the Production Services Engine
108
5. Click Connect in the Service window.
The Transcode Service dialog box now shows that the service is connected and shows the
name of the provider you connected.
The Provider page in the Production Services and Transfer Status tool now shows that the
service is connected, indicated by a check mark in the Status column.
Starting the Transcode Provider
109
Starting the Transcode Provider
Make sure you have mounted at least one drive before you start the provider. See “Mounting
Workspaces for Interplay Transcode and Other Production Services” on page 26.
To start the Transcode provider:
1. Click Start and select Programs > Avid > Avid Interplay Transcode.
Depending on the service settings, one of the following happens:
- Automatically Connect—Yes, the service dialog box opens for the service you selected
and is connected to the service.
- Automatically Connect—No, the service dialog box opens for the service you selected
and displays Idle. Click the Connect button to connect to the service.
nThe service provider dialog box displays the start date and start time of the providers based on
the Microsoft Windows time.
After the connection is made, the Status line in the service dialog box reads “Checking for
Jobs,” and the History window displays the message “Connection Established.” The Connect
button changes to a Disconnect button.
The following example shows the Transcode Service dialog box as connected.
Creating an Interplay Transcode Service Profile
110
nIf the provider cannot connect to the Production Services Engine, the Status line reads
“Connection Error.” Ensure the Production Services Engine is running, the service is registered,
the provider is registered, and then click Connect again.
nStarting with Interplay 3.0.5, all Production Services (Transcode, Copy, and so on) are displayed
as two processes in the Processes tab of the Windows Task Manager of the provider system. This
is as designed. The tool that creates the services automatically creates a second process for each
service to ensure that the service shuts down smoothly. This change is visible only in Task
Manager.
Each service is listed only once in the Services tab.
Creating an Interplay Transcode Service Profile
You must create a profile to use when performing a Transcode or an Auto Transcode operation.
You select a Transcode profile after selecting an asset in Interplay Access or in an Avid editing
application.
Transcode profiles let you define the following:
The portion of the Avid asset that is transcoded
Job priority
Resolution and format
Workspace for the media files
To create a transcode profile:
1. Open and log in to the Production Services and Transfer Status tool as described in
“Opening the Production Services and Transfer Status Tool” on page 56.
2. Click the Profiles tab.
3. In the Service menu, select Avid Interplay Transcode Service.
Creating an Interplay Transcode Service Profile
111
4. Click Add in the Profiles area.
The Add Profile dialog box opens.
5. Type a descriptive name for the new profile in the Add Profile dialog box. This is the name
that users see when they right-click an asset and select Transcode.
6. Click OK.
The name appears in the Profiles list and an empty template appears in the Parameters area.
7. In the Parameters area, select a Mode as follows:
- WHOLE: Transcodes the entire clip.
- CONSOLIDATE: Transcodes only the portion of a clip used to create a subclip or
portions of clips used to create a sequence.
Creating an Interplay Transcode Service Profile
112
- MIXDOWN: Transcodes and mixes down the video and audio to create one master clip.
- DUALMIXDOWN — Transcodes the selected asset twice to create a single master clip
with two resolutions associated with it.
- CROSSRATE — Creates a master clip in a project format different from the project
format of the original clip.
- DATAEXTRACT — Extracts the D1 track as a separate MXF file when you transcode
DNxHD media that contains embedded ancillary data.
For more information, see “Understanding the Transcode Services Modes” on page 122.
8. In the Parameters area, define the other values you want in the profile for the selected mode.
See “Transcode Profile Parameters” on page 112.
9. Click Save in the Parameters area.
The Save Profile dialog box opens.
10. Click Yes to save your changes.
You can define several transcode operations under one main profile name. For example, you
can add subjobs to transcode several resolutions using one profile. The system processes
each subjob in turn.
To add subjobs:
tClick Add in the Sub Jobs area.
Transcode Profile Parameters
All transcode profile parameters are displayed for any mode that you select, but some parameters
are applicable only to particular modes. The following table describes all parameters with notes
about specific modes.
Creating an Interplay Transcode Service Profile
113
Transcode Profile Settings
Parameter Description
Interplay Checkin Folder (MIXDOWN, DUALMIXDOWN, CROSSRATE,
DATAEXTRACT only) Specify the folder where the
transcoded assets are stored in the Interplay database. Use a
forward slash. For example,
/Catalogs/CheckinFolder/Test
nDo not set the Interplay Checkin Folder as a top-level
folder under AvidWG. Instead, create the check-in
folder at least one level down from the top-level folder.
This checkin folder is limited to the Interplay database in the
local workgroup
Mode WHOLE: Transcodes the entire clip. See “Understanding
the Transcode Services Modes” on page 122.
CONSOLIDATE: Transcodes only the portion of a clip
used to create a subclip or portions of clips used to create
a sequence. See “Understanding the Transcode Services
Modes” on page 122.
MIXDOWN: Transcodes and mixes down the video and
audio of a sequence to create one master clip. See
“Understanding MIXDOWN Mode” on page 123.
DUALMIXDOWN: Transcodes and mixes down the
video and audio of a sequence to create a one master clip
with two resolutions associated with it. See
“Understanding DUALMIXDOWN Mode” on page 125.
CROSSRATE: Creates a master clip in a project format
different from the project format of the original clip. See
“Understanding CROSSRATE Mode” on page 127.
DATAEXTRACT: Extracts the D1 track as a separate
MXF file when you transcode DNxHD media that
contains embedded ancillary data. See “Understanding
DATAEXTRACT Mode” on page 129.
Priority Select a priority. This value allows you to assign job priorities
to different profiles. Priority numbers range from 1 (highest
priority) through 100 (lowest priority). The default priority
number assigned to each job is 50.
Creating an Interplay Transcode Service Profile
114
Requested Provider The name of the Transcode provider that you want to use to
send an Transcode job. This must be the name of the
Transcode provider as it is registered with the Production
Services Engine, not the host name. Supply this name only if
you have more then one Transcode provider and want to use
this profile for a particular Transcode provider.
TargetAspectRatio Select the desired aspect ratio.
TargetAspectRatio Dual (DUALMIXDOWN mode only) Select the aspect ratio for the
second transcode
TargetAudioQuality Select an audio resolution for the transcode or select None.
None
(MIXDOWN or DUALMIXDOWN mode only) The
mixed-down clip does not include the audio tracks.For
example, if you select None from the TargetAudioQuality
menu, then the audio tracks are not mixed down during
the Interplay Transcode operation.
MPEG1 Layer 2: Digital audio compressed to the
MPEG1 Layer 2 specification at 96 Kb/s.
Uncompressed PCM: 16-bit 48-kHz digital audio
Uncompressed PCM 24-bit: 24-bit 48-kHz digital audio
TargetAudioQualityDual (DUALMIXDOWN mode only) Select an audio resolution
for the second transcode.
None
The mixed-down clip does not include the audio tracks.
For example, if you select None from the
TargetAudioQualityDual menu, then the audio tracks are
not mixed down during the Interplay Transcode operation.
MPEG1 Layer 2 - digital audio compressed to the
MPEG1 Layer 2 specification at 96 Kb/s.
Uncompressed PCM: 16-bit 48-kHz digital audio
Uncompressed PCM 24-bit: 24-bit 48-kHz digital audio
nIf you select a dual target, you should also select a
primary target.
This parameter is ignored for other Transcode modes.
Transcode Profile Settings (Continued)
Parameter Description
Creating an Interplay Transcode Service Profile
115
TargetAudioTrackMapping (MIXDOWN or DUALMIXDOWN mode only) Lets you
identify the mapping of source audio tracks to the output
(target) audio tracks. See “Mapping Audio Tracks in
MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes”
on page 116. This parameter is ignored for other Transcode
modes.
TargetProjectType (CROSSRATE mode only) Select the project type to which
you want to transcode. See “Understanding CROSSRATE
Mode” on page 127. Select None if you do not want to
transcode to a different project type. This parameter is
ignored for other Transcode modes.
TargetVideoQuality Select a video resolution for the transcode. Select None if you
do not want the transcoded clip to include a video track.
TargetVideoQualityDual (DUALMIXDOWN mode only) Select a video resolution for
the second transcode. Select None if you do not want the
transcoded clip to include a video track.
This parameter is ignored for other Transcode modes.
nIf you select a dual target, you should also select a
primary target.
VideoTimeCodeFormat Not used - for future use.
Workspace Type the name of the Avid shared-storage workspace that will
hold the new media files.
If the workspace is part of a multiple-ISIS workgroup:
Existing profiles will work correctly with the workspaces as
currently defined, but new or edited profiles that specify a
workspace on a remote ISIS system must include the
hostname of the ISIS System Director.
\\hostname\workspace_name
WorkspaceDual (DUALMIXDOWN mode only) Type the name of a second
Avid shared-storage workspace that will hold the new media
files. See “Understanding DUALMIXDOWN Mode with
Two Workspaces” on page 126.
This parameter is ignored for other Transcode modes.
Transcode Profile Settings (Continued)
Parameter Description
Creating an Interplay Transcode Service Profile
116
Mapping Audio Tracks in MIXDOWN, DUALMIXDOWN, and CROSSRATE
Modes
When you create a Interplay Transcode profile for mixing down the source audio (in
MIXDOWN, DUALMIXDOWN, and CROSSRATE modes), you can also specify how the
source audio tracks map to the target audio tracks. The TargetAudioTrackMapping text box lets
you identify the source audio tracks and how you want them mapped to the target audio tracks.
Use the following rules in the TargetAudioTrackMapping text box:
AudioMode[S or A]TargetAudioTrack=SourceAudioTrack+SourceAudioTrack;
For example, S1=1+2; performs a stereo mapping of the source audio track 1 to the target audio
track 1 and the source audio track 2 to the target audio track 2.
If you leave the TargetAudioTrackMapping text box blank, then the default audio track mapping
is used: S1=0; which is stereo mode with all source audio tracks mapping to target audio tracks 1
and 2.
You can enter a series of output (target) track mapping specifications. The following table
explains the specifications:
TargetAudioTrackMapping
Text Box Rule
AudioMode Type S for stereo mode that uses two target audio tracks and applies
balancing.
Type A for mono mode that uses one target audio track and does not
include balancing.
Type O to specify surround sound 5.1
Type Q to specify surround sound 7.1. For more information, see
“Support for Surround Sound Audio Tracks” on page 120.
nThe letters S, A, O, and Q are not case sensitive.
TargetAudioTrack Type the target audio track number.
For stereo mode the target audio track must be an odd number.
The second stereo target audio track is automatically set using
the number you type +1. For example, if you type S1 then the
target audio tracks are audio track 1 and audio track 2.
=You must type an equal sign after the Target Audio Track before
specifying the source audio tracks.
Creating an Interplay Transcode Service Profile
117
The following table provides some common uses of the audio track mapping process.
SourceAudioTrack Type a source audio track number.
Type a specific source audio track number or a series of track
numbers separated by a + (plus sign).
•Type 0 to include all available source audio tracks.
•Type -1 to include all odd numbered source audio tracks.
•Type -2 to include all even numbered source audio tracks.
;You must type a ; (semicolon) as a terminator after the source audio
track numbers.
TargetAudioTrackMapping
Text Box Rule
TargetAudioTrackMapping
Text Box Explanation
A0=0; Mono mode, all available source audio tracks are mapped to equal
number of target audio tracks, such as source audio track 1 maps to
target audio track 1, source audio track 2 maps to target audio track
2, and so on.
A1=0; Mono mode, all available source audio tracks are mapped to target
audio track 1.
A1=-1; Mono mode, all available odd numbered source audio tracks are
mapped to target audio track 1.
A2=-2; Mono mode, all available even numbered source audio tracks are
mapped to target audio track 2.
S1=0; Stereo mode, all available source audio tracks are mapped to target
audio track 1 and target audio track 2. This is the default result if the
text box is left blank.
Creating an Interplay Transcode Service Profile
118
The following table provides an example of using audio track mapping with multi-language
source clips.
Override for default panning in Transcode mixdowns: The default audio panning behavior
for stereo mixdowns is center pan. This has been the behavior since Interplay v2.5 and matches
the behavior of Avid editing applications. (Previously the default panning was odd tracks left and
even tracks right.)
You can override this default to pan all odd tracks left and all even tracks right. To use this
override, enter P0=0; in a profile's TargetAudioTrackMapping text box, followed by the desired
track mapping. For example, to pan all odd tracks stereo left and all even tracks stereo right,
enter P0=0;S1=0;
nIf you enter only P0=0; the following error message is displayed: “No output track descriptors
found.
Source Audio
Tracks
TargetAudioTrackMapping
text box Results
Track 1 and 2 - music
Track 3 and 4 - English
voice over
Track 5 and 6 - French
voice over
S1=1+2+3+4; Stereo mode
source audio track 1 is mapped to target
audio tracks 1 (music odd track)
source audio track 2 is mapped to target
audio tracks 2 (music even track)
source audio track 3 is mapped to target
audio target track 1 (English odd track)
source audio track 4 is mapped to target
audio track 2 (English even track)
S3=1+2+5+6; Stereo mode
source audio track 1 is mapped to target
audio track 3 (music odd track)
source audio track 2 is mapped to target
audio track 4 (music even track)
source audio track 5 is mapped to target
audio track 3 (French odd track)
source audio track 6 is mapped to target
audio track 4 (French even track)
Creating an Interplay Transcode Service Profile
119
Mapping Multichannel Audio Tracks in MIXDOWN, DUALMIXDOWN, and
CROSSRATE Modes
Avid editing applications let users create and work with multichannel audio tracks. For example,
for a clip, you can combine audio tracks A1 and A2 into a single stereo track.The Interplay
Transcode Mixdown option (in MIXDOWN, DUALMIXDOWN, and CROSSRATE modes) lets
you specify how stereo tracks map to target audio tracks.
For example, you might want to transcode and mixdown a sequence that includes two tracks (A1
and A2), each of which is a stereo pair.
If you are using the Transcode Mixdown option, and you want to preserve the two tracks as
stereo pairs, use the following mapping:
S1 = 1;S3 = 2;
This mapping specifies that:
For stereo output track 1 (S1), use source track 1
For stereo output track 3 (S3), use source track 2
For stereo mode, the target track must be an odd number, because it represents two stereo tracks.
The transcoded, mixed-down sequence preserves the two tracks as stereo pairs, as shown in the
following illustration:
V1
A1
A2
Clip 1 Clip 2
V1
A1
A2
A1 & A2
A3 & A4
V1Clip 1 Clip 2 Clip 1.new
Transcode
Mixdown
Creating an Interplay Transcode Service Profile
120
Other mappings will combine the stereo pair to a single track. For example, A0 = 0 will create
two mono tracks, as shown in the following illustration.
cIf you are using the Transcode Mixdown option with stereo tracks, make sure that your
audio track mapping is correct for the output that you want. The Transcode Mixdown
service uses the track information as labeled in the sequence, not as labeled in the original
master clips.
Support for Surround Sound Audio Tracks
Interplay v2.5 and later supports an end-to-end workflow for clips and sequences that include
surround sound audio tracks. Track groups are preserved when you check objects in and out of
the Interplay database and process them through Production Services and Interplay Transfer.
If you want to use the Transcode MIXDOWN, DUAL-MIXDOWN, or CROSSRATE mode with
surround sound audio, you need to create a profile that includes mapping information in the
TargetAudioTrackMapping text box. For information about creating a Transcode profile, see
“Creating an Interplay Transcode Service Profile” on page 110.
Production Services v2.5 and later includes two letters to use for mapping surround-sound audio:
Use the letter O to specify surround sound 5.1
Use the letter Q to specify surround sound 7.1
You use an Avid editing system to configure audio tracks for the surround sound mix. By default,
the Avid editing system arranges the surround sound mix as follows. Tracks are relative to the
output starting track number.
V1
A1
A2
A1
A2
V1
Clip 1 Clip 2 Clip 1.new
Transcode
Mixdown
Track 5:1 7:1
First Left Front Left Front
Second Center Center
Third Right Front Right Front
Fourth Left Rear Left Center
Fifth Right Rear Right Center
Creating an Interplay Transcode Service Profile
121
For additional information on surround sound, see the What’s New guide for your Avid editing
application.
You can create a Transcode profile that specifies which tracks to use in the mixdown. The
surround sound mix is preserved in the mixdown. The following table shows several examples of
what to type in the TargetAudioTrackMapping text box.
Limitation
Interplay Assist cannot play sequences created in an Avid editing system that contain surround
sound clips if the Audio Monitoring Mix Mode is set to Direct Out. Workaround: Set the Audio
Monitoring Mix Mode to Mono or Stereo.
nInterplay Assist can play surround sound clips as Direct Out, and can create and play shotlists
that contain surround sound clips.
Sixth Low Frequency Left Rear
Seventh Right Rear
Eighth Low Frequency
Track 5:1 7:1
Format Result
O1=0;
All source tracks are included in a 5.1 mix and are mixed down to tracks
1through 6.
Q1=0;
All source tracks are included in a 7.1 mix and are mixed down to tracks 1
through 8.
O1=3+4+5+6+7+8;
Tracks 3 through 8 are included in a 5.1 mix and are mixed down to tracks 3
through 8. Use this if there are tracks that are not included in the surround
sound mix. In this example tracks 1 and 2 are not included.
Q1=2+3+4+5+6+7+8+9;
Tracks 2 through 9 are included in a 7.1 mix and are mixed down to tracks 2
through 9. Use this if there are tracks that are not included in the surround
sound mix. In this example, track 1 is not included.
Understanding the Transcode Services Modes
122
Understanding the Transcode Services Modes
The Transcode profile lets you select various modes to perform different types of transcodes.
WHOLE — The transcode process creates new media for an entire clip. For sequences or
subclips, the complete source clips that make up the sequence or subclip are transcoded. All
audio tracks and video track V1 are transcoded. Effects are not transcoded. No new clip is
created.
CONSOLIDATE — For subclips, the transcode process creates new media only for the
portion of the clip that makes up the subclip. For sequences, the transcode process creates
new media only for the portion of the clips that are contained in the sequence. This process
creates partially online media for the related clips. Relevant portions of all audio tracks and
video track V1 are transcoded. Effects are not transcoded. No new clip is created.
MIXDOWN — The transcode process mixes down the audio and video of a sequence to
create new media and a new master clip. Profile settings let you control if the audio and
video are included in the mixed-down master clip. See “Understanding MIXDOWN Mode”
on page 123.
The new master clip is named clipname,xcode mix,n, where n is the number of Transcode
jobs run since the last start of the service (for example, MyClip,xcode mix,2). It is created in
the same folder as the source sequence.
DUALMIXDOWN — The transcode process mixes down the audio and video of a sequence
to create two sets of new media and a new master clip associated with both sets of media.
Profile settings let you control if audio and video are included in the mixed-down master clip
and if resolutions are stored in separate workspaces. See “Understanding DUALMIXDOWN
Mode” on page 125 and “Understanding DUALMIXDOWN Mode with Two Workspaces”
on page 126.
The new master clip is named clipname,xcode mix,n, where n is the number of Transcode
jobs run since the last start of the service (for example, MyClip,xcode mix,2). It is created in
the same folder as the source sequence.
CROSSRATE — The transcode process creates new media and a new master clip in a
project format different from the project format of the original clip. See “Understanding
CROSSRATE Mode” on page 127.
The new master clip is named clipname,crossrate,n, where n is the number of Transcode jobs
run since the last start of the service (for example, MyClip,transcode,3). It is created in the
same folder as the source master clip.
DATAEXTRACT — The transcode process extracts the D1 track as a separate MXF file
when you transcode DNxHD media that contains embedded ancillary data. See
“Understanding DATAEXTRACT Mode” on page 101.
Understanding the Transcode Services Modes
123
Understanding MIXDOWN Mode
The Interplay Transcode service can mix down the audio and video during the transcode process
of sequences. You can set up an Interplay Transcode profile in the Production Services and
Transfer Status window for the type of mixdown you want to perform. Then you can use
Interplay Access or an Avid editing system to select the items to transcode and select the profile
to use for the transcode and mixdown.
When performing a mixdown the following items are preserved in the mixed-down master clips,
if they are available in the original sequence:
Locators and column property values
Restrictions on any portion of the sequence
Headframes are generated if the source sequence contained them
The metadata of the newly created mixed-down master clip contains a reference to the original
sequence.
Video mixdown supports all target resolutions available in the TargetVideoQuality list in the
Transcode profile tab. Audio mixdown supports all target formats in the TargetAudioQuality list.
See “Creating an Interplay Transcode Service Profile” on page 110.
You can set up the Interplay Transcode profile to map the source audio tracks to various target
audio tracks. For information about mapping the audio tracks, see “Mapping Audio Tracks in
MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes” on page 116.
nAn Interplay Transcode profile that is set up for audio mixdown can be used with sequences or
clips that do not contain audio. Therefore, you do not need a specific profile for video-only
mixdowns. This is also true for video mixdowns: a profile set for video mixdown can be used with
sequences that do not contain video. In both cases, the mixdown finishes as expected.
Effects Support
If the sequence you send to the Transcode Mixdown service contains Avid real-time effects
(including RTAS audio effects), the effects are rendered as part of the Transcode Mixdown
process.
If the sequence you send to the Transcode Mixdown service includes any of the following
effects, you need to render them in your Avid editing application before starting the Transcode
Mixdown process:
Non-real-time effects (blue-dot effects)
Third-party 3D effects
Understanding the Transcode Services Modes
124
AudioSuite plug-in effects
Third-party audio plug-in effects
If you revise the sequence after transcoding, you might need to render the effects again.
To make sure all effects are transcoded and mixed down correctly, consider rendering all effects
before starting the Transcode Mixdown process.
Interplay Transcode Mixdown and Avid Editing Mixdown
The Mixdown mode in the Interplay Transcode service functions differently from the Avid
editing application’s mixdown features. The following table lists the differences between the
Interplay Transcode Mixdown mode and an Avid editing application’s mixdown feature.
nWhen selecting the target audio quality in the profile, Uncompressed PCM is for 16 bits/sample
rate.
Interplay Transcode
Mixdown Mode
Avid Editing Application Mixdown
Feature
Mixdown type Mixes down a sequence to audio only,
video only, or can include both audio
and video in the mixdown.
Mixes down a sequence to audio only or
video only. Cannot mix down both audio
and video in the sequence.
Effects Limited effect support:
Avid real-time effects (including RTAS
effects) are supported for rendering.
Other audio plug-in effects are not
supported for rendering.
Non-real-time effects (blue-dot
effects), third-party 3D effects,
AudioSuite and third-party audio
plug-in effects must be rendered before
the mixdown.
Mixdown supports full effects.
Video support Additional target resolutions are
available, including proxy resolutions.
Limited target resolutions, cannot create
proxy resolutions.
Audio support MP2 audio support. You can select
48 kHz sample rate and 16 bits.
PCM audio support. You can select
48 kHz sample rate and 16 or 24 bits.
MP2 audio not supported.
PCM audio support. You can select sample
rates (32, 44.1 or 48 kHz) and 16 or 24 bits.
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Understanding DUALMIXDOWN Mode
The Interplay Transcode service uses the DUALMIXDOWN mode to create one master clip with
two resolutions. For example, you can use DUALMIXDOWN mode to create a master clip that
contains both low-resolution and high-resolution media files of a selected asset. The
low-resolution proxy files are available for use while the high-resolution is being generated. You
can use profile settings to determine if the video and audio are included in the mixed-down
master clip.
nFor information about the Interplay Transcode profile settings used for mixing down the audio
and video in DUALMIXDOWN mode, see “Transcode Profile Parameters” on page 112.
Transcoding with DUALMIXDOWN mode is useful in workflows that include streaming
playback of assets in Interplay Access.
When performing a dual mixdown the following items are preserved in the mixed-down master
clip, if they are available in the original sequence:
Locators and column property values
Restrictions on any portion of the sequence
Headframes are generated if the source sequence contained them
The metadata of the newly created mixed-down master clip contains a reference to the original
sequence.
Video mixdown supports all target resolutions available in the TargetVideoQuality lists in the
Transcode profile tab. Audio mixdown supports all target formats in the TargetAudioQuality
lists. See “Creating an Interplay Transcode Service Profile” on page 110.
You can set up the Interplay Transcode profile to map the source audio tracks to various target
audio tracks. For information about mapping the audio tracks, see “Mapping Audio Tracks in
MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes” on page 116.
nAn Interplay Transcode profile that is set up for audio mixdown can be used with sequences or
clips that do not contain audio. Therefore, you do not need a specific profile for video only
mixdowns. This is also true for video mixdowns: a profile set for video mixdown can be used with
sequences that do not contain video. In both cases, the mixdown finishes as expected.
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Understanding DUALMIXDOWN Mode with Two Workspaces
If you use the DUALMIXDOWN mode in the Interplay Transcode service to create two
resolutions for a single sequence or clip, you can save the media files in two different
workspaces. For example, if you mix down a sequence to a low-resolution version and a
high-resolution version, you can save the low-resolution media files in one workspace and store
the high-resolution media files in another. Using two workspaces can help you manage
shared-storage disk space and deletion workflows.
For Interplay v2.4, a Transcode profile now includes an option labeled WorkspaceDual. In the
following illustration, the result of the Transcode operation will be low-resolution media
(MPEG1Layer2 audio and H.264 video) created in workspace d_ws1 and high-resolution media
(Uncompressed PCM and DNxHD 1080) created in workspace d_ws2.
Note the following:
The WorkspaceDual field is ignored unless the profile mode is set for DUALMIXDOWN.
If the profile mode is set for DUALMIXDOWN:
- If either of the workspace fields is empty, the workspace in the other field will be used to
store media for both mixdowns.
- If the workspace fields are the same, the workspace listed will be used to store media for
both mixdowns.
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- If the workspace fields are different and a secondary video or audio target is specified
without a corresponding primary target, the following error is displayed in the Details
window:
“Dual video selected without a primary selected” or “Dual audio selected without a
primary selected.
- If the workspace fields are different and a primary video or audio target is specified
without a corresponding secondary target, the mixdown is performed as usual and the
media is stored in the primary workspace.
- If there is a problem storing the media in one of the workspaces (for example, the
workspace is full), the mixdown job fails.
Understanding CROSSRATE Mode
You can use the Interplay Transcode service to transcode master clips and subclips from one
project type to another, even if the frame rate does not match. Previously, you could use
Transcode only for rate-compatible project types, such as NTSC 30i to 1080i/60. Now you can
use Transcode for project types that have different frame sizes or rates, such as transcoding a
720p/60 clip to a 1080i/60 clip, or a 25i PAL clip to a 30i NTSC clip.
Transcoding a clip from one project type to another creates a new clip and media. Transcoding a
subclip creates a new master clip associated only with the media used in the subclip.
Starting with Interplay v2.4, a Transcode profile includes the following options:
From the Mode list, select CROSSRATE.
From the TargetProjectType list, select the project type to which you want to transcode. This
parameter is ignored for other Transcode modes.
This parameter is ignored for CROSSRATE mode when you select a DNxHR resolution as
the TargetVideoQuality. The frame rate and frame dimensions in the TargetVideoQuality are
used instead.
CROSSRATE mode uses the same audio processing as MIXDOWN mode. By default, a new
clip is created with a stereo pair of audio tracks. If you want a different result, specify the audio
track mapping in the TargetAudioTrackMapping field of the CROSSRATE profile. For example,
A0=0; specifies mono mode in which all available source audio tracks are mapped to an equal
number of target audio tracks. For more information, see “Mapping Audio Tracks in
MIXDOWN, DUALMIXDOWN, and CROSSRATE Modes” on page 116.
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The following illustration shows specific CROSSRATE options. The result of a Transcode
operation using this profile is a 1080i/60 clip with XDCAM-EX media and uncompressed PCM
audio.
The following project types are qualified as targets:
Frame Rate Project Type
25 PAL 25i, 1080i/50
29.97 NTSC 30i, 1080i/60
23.976 720p/23.976
50 720p/50
59.94 720p/60
23.976 1080p/23.976
24 1080p/24
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Note the following:
You need to install a v2.4 or later service description file (TranscodeService.zip) and
Interplay Access v2.4 or later to use the new profile options. See “Registering a Service
Manually” on page 83.
Sequences are not supported for transcoding across project types.
Ancillary data tracks (D tracks) in source clips are not preserved in transcoded clips.
Transcoding a clip from one project type to another creates a new clip with the additional
text “crossrate.” For example, transcoding a clip named “Clip1” produces a new clip named
“Clip1,crossrate,n” where n is the number of Transcode jobs run since the last start of the
service.
Because transcoding a clip from one project type to another creates a new clip, you cannot
dynamically relink the original clip to the media created with the new clip. If you select
Allow Mixed Frame Rate Media” in the Dynamic Relink settings, you can replace the
original clip with the new clip.
Transcoding to two target resolutions is not supported. Any entry in
TargetAudioQualityDual or TargetVideoQualityDual is ignored.
Audio-only clips are not supported for CROSSRATE mode.
CROSSRATE mode uses the default Motion Adapter settings that are used by Avid editing
applications during editing transcode operations.
Understanding DATAEXTRACT Mode
DATAEXTRACT mode allows you to extract the D1 track as a separate MXF file when you
transcode DNxHD media that contains embedded ancillary data.
This mode is specific to the Legacy method of handling ancillary data that uses DNxHD media
with the ancillary data embedded in it. It does not apply to the Data Track method where a
master clip contains an accompanying data (D1) track. If you attempt to process a master clip
with an accompanying D1 track, the Transcode operation fails.
nThis mode is used in a workflow that exports a simplified AAF file using XDCAM HD media.
When you activate DATAEXTRACT mode in a profile, the resulting transcode operation
performs the following tasks:
Creates new transcoded video and audio .mxf files in the specified resolutions.
Isolates the embedded ancillary data in a separate .mxf file data track.
Creates a new clip that references the audio and video tracks plus the new data (D1) track.
The system appends the
,extract
extension to the clip or sequence name to designate that
the media file set now contains an extracted D1 track.
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The following illustration shows the Transcode profile Parameters area with DATAEXTRACT
mode selected. The illustration also shows an Interplay Checkin Folder field.
The following illustration shows the clip created in this example in Interplay Access.
The clip appears in the specified check-in folder. The system creates the folder if it does not
exist.
The clip name contains the added text
,extract,2
.
A new .mxf file is created for the data track.
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Limitations for DATAEXTRACT Mode
DATAEXTRACT mode is new for releases later than Interplay Transcode v3.0.5. If you send a
profile specifying DATAEXTRACT mode to an Interplay Transcode v3.0.5 or earlier system,
Interplay Transcode defaults to WHOLE mode, which performs an ordinary transcode based on
the video and audio targets in the profile. The system does not create a D track and does not
report any D track-related errors.
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Transcoding an Asset from Interplay | Access
This section describes how to manually transcode an asset. For information on automatically
transcoding an asset, see “Working with an Auto Transcode Folder” on page 137.
To transcode an asset from Interplay Access:
1. Make sure the Production Services Engine and Interplay Transcode service are running.
2. Click Start and select All Programs > Avid > Avid Interplay Access.
3. Locate the asset that you want to transcode.
4. Right-click the asset and select Transcode.
The Transcode dialog box opens.
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5. Select a profile from the menu and click Set.
The system performs the transcode operation.
6. (Option) To view the progress of the Transcode job, select View > Interplay Production
Services Status.
After the transcode is complete, the new resolution comes online on the asset selected for
transcoding.
nIf media is already available in the target resolution, the Interplay Transcode job displays a
warning (green with a question mark icon) in the Production Services and Transfer Status tool.
Transcoding an Asset from an Avid Editing
Application
To transcode an asset from an Avid editing application, first connect to the Production Services
Engine, then perform the transcode.
To connect to the Production Services Engine:
1. In the Avid editing application, select Production Services from the Settings list.
The Production Services Settings dialog box opens.
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2. Fill in the following sections:
- Select the “Production Services are Available” option.
- Hostname — Type the computer name of the system running the Production Services
Engine.
- Type your user name and password. This user name can be one set up explicitly in
Production Services Engine by the Production Services administrator. It can also be any
valid Avid Interplay user name. For example, you can use the same user name and
password that you use to connect to the Interplay Window.
- Shared Storage — Leave this field blank. This setting is no longer used
- Notification and Email address — You can use this option if your Production Services
Engine is set up for e-mail notification. See “Configuring the Production Services
Engine” on page 31.
3. Click OK.
To transcode a clip or sequence:
1. Make sure the Production Services Engine and Interplay Transcode service are running.
2. Select the clip or sequence in the bin or select the asset in the Interplay Window.
3. Select File > Production Services > Avid Interplay Transcode Service > profile name, where
profile name is a profile set up for the Transcode service.
The system performs the transcode operation according to the rules in the profile that you
select. See “Creating an Interplay Transcode Service Profile” on page 110.
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4. (Option) If you have the Interplay Access application installed on your system, start the
application and select View > Interplay Production Services Status to view the job progress.
If you have the standalone Production Services and Transfer Status tool installed, click Start
and select Programs > Avid > Avid Production Services and Transfer Status.
nIf media is already available in the target resolution, the Interplay Transcode job displays a
warning (green with a question mark icon) in the Production Services and Transfer Status tool.
Transcoding OMF Clips
You can use the Interplay Transcode service to transcode OMF clips to AAF/MXF clips while
maintaining the same resolution or by transcoding them to a different resolution.
Maintaining the same resolution is especially useful for facilities that have a large number of
OMF clips (a format used by earlier versions of Avid products) and want to transcode them to the
current AAF/MXF format.
The following illustration shows how the transcoding takes place:
Clip 1 includes OMF metadata that is associated with DV 25 OMF media.
Interplay Transcode uses a profile that specifies DV 25 as the target resolution to transcode
Clip 1 and its associated media.
Clip 1 retains its Source ID but now includes AAF metadata. The clip retains its association
with the DV 25 OMF media, but it is also associated with the new DV 25 MXF media.
Clip 1 (OMF)
Source ID: 12345
Media (OMF)
DV 25
Media (MXF)
DV 25
Clip 1 (AAF)
Source ID: 12345
Media (OMF)
DV 25
Transcode
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After you transcode the clip, you have the option of deleting the OMF media. Use the Delete
function in Interplay Access, and select “only OMF media,” as shown in the following
illustration:
If the “only OMF media” option is not displayed, use the Delete Behavior view in the Site
Settings of the Interplay Administrator and select the option “Allow user choice for deleting
OMF/MXF media.
nIf you transcode an OMF clip to an AAF/MXF clip with a different resolution (introduced in
Interplay v2.2.1), the transcoded clip will be associated with both the original OMF media and
the new MXF media.
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nAfter you transcode an OMF clip once to any AAF/MXF resolution, you cannot transcode it to
the same resolution. The job will fail with a warning.
Working with an Auto Transcode Folder
You can identify a folder or subfolder as an Auto Transcode folder. When you move a clip or
sequence asset to the Auto Transcode folder, the Interplay Auto Transcode Service automatically
submits the clip to the Interplay Transcode service for transcoding.
nThe system does not create a new asset when you perform the transcode. You have one asset with
two resolutions associated with the asset. You can view the resolutions in Interplay Access or the
Interplay window.
The Auto Transcode service processes files according to the date and time, using a first-in,
first-out (FIFO) rule. The date and time used depends on when an asset was copied to the auto
folder.
You should create only the minimum number of Auto Transcode folders that you need. The Auto
Transcode service regularly scans all auto folders, so if there are a lot of folders to scan, there can
be an impact on the performance of the Interplay Engine.
The following topics describe working with an Auto Transcode folder:
Preparing the Workgroup for Auto Transcode
Identifying an Auto Transcode Folder
Transcoding Avid Assets Using an Auto Transcode Folder
Location of Automatically Transcoded Files
Preparing the Workgroup for Auto Transcode
For information on setting up your workgroup for transcoding, see “Check List for Transcoding
Assets” on page 103.
In addition to the Transcode Service application, you must also install the Interplay Auto
Production Services, which includes the Auto Transcode service. These services are installed
with the Auto Archive installation. For details on installing the software, see the
Interplay | Production Software Installation and Configuration Guide.
For details on configuring the Interplay Auto Transcode service, see “Configuring the Auto
Transcode Service” on page 138.
To verify that the Auto Transcode service is running, see Verifying that the Auto Transcode
Service is Running” on page 140.
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Configuring the Auto Transcode Service
You use the Avid Service Configuration tool (a component of Avid Service Framework) to
configure the Auto Transcode service. The Avid Service Configuration tool is an application that
lets you set and change parameters for each of the different Avid services and applications in
your workgroup environment. For more information about using Avid Service Framework, see
the Avid Service Framework User’s Guide.
To configure the Avid Auto Transcode service using Avid Service Configuration tool:
1. Click the Start button, and select All Programs > Avid > Avid Service Framework > Avid
Service Configuration.
The system displays the Workgroup Server Setting tab for the Avid Automatic Archive,
Transcode, Transfer, and Copy services.
2. Type the Interplay Engine hostname, user name, and password.
3. Click the Transfer and Transcode Settings tab.
The system displays the settings for the AutoTransfer and AutoTranscode.
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4. In the Configure AutoTranscode area, do the following:
a. Enable AutoTranscode—Select Yes.
b. AutoTranscode scanning interval—Type the number of minutes between scans,
minimum allowed is 3 minutes.
c. Number of times to retry when encountering an error—Type the number of times you
want the system to retry after an error occurs.
d. Number of clips to submit to Interplay Transcode at once—Type the number of clips
you want sent for transcode at one time.
The system can better manage the job-processing task when the jobs are processed in
small batches. The default number is 10 clips submitted for processing at one time. For
example, when the system is transcoding 1,000 clips to the Auto Transcode folder, the
first 10 clips are transcoded, then the next 10 clips are transcoded, and so on until all
1,000 clips are transcoded.
You can verify that the Auto Transcode service is running. See “Verifying that the Auto
Transcode Service is Running” on page 140.
e. Include clips in subfolders—Select Yes if you want to transcode the clips in subfolders.
5. Click Apply.
6. Close the Avid Service Configuration window.
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nFor information about configuring the Auto Transfer service, see the Interplay | Transfer Setup
and User’s Guide.
Verifying that the Auto Transcode Service is Running
You use the Interplay Workgroup Properties (a component of Avid Service Framework) to verify
that an Auto service is running. For more information about using Avid Service Framework, see
the Avid Service Framework User’s Guide.
To verify that the Auto Transcode service is running:
1. On any server in the workgroup, click the Start button, and then select All Programs > Avid
> Avid Service Framework > Avid Workgroup Properties.
The Avid Workgroup Properties window opens.
If there is a green check mark next to the “Status” field, all services are running.
2. To view the services, click the Advanced button.
The Avid Services dialog box opens.
This dialog box lets you view all services that are monitored by the Service Framework. The
Auto Transcode service is managed by the Interplay Auto Production Services service
(formerly called Interplay Auto Production Services service).
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3. If necessary, select a service and click Start.
Identifying an Auto Transcode Folder
You must be logged in as an Administrator on Interplay Access to create an Auto Transcode
folder in the Interplay database.
To set up an Auto Transcode folder:
1. Create a folder (or select an existing folder) in the Interplay database, using Interplay
Access.
The following illustration shows a folder named Auto Transcode. You can use any name that
fits your workflow.
2. Right-click the folder and select Set AutoTranscode.
The Set AutoTranscode dialog box opens.
3. Select a Transcode profile for the folder and click Set. For information about profiles, see
“Creating an Interplay Transcode Service Profile” on page 110.
The system adds an Auto Transcode icon to the folder.
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Transcoding Avid Assets Using an Auto Transcode Folder
To transcode Avid assets using an Auto Transcode folder:
1. Make sure a folder is configured for Auto Transcoding. See “Identifying an Auto Transcode
Folder” on page 141.
2. (Option) Ensure that the Production Services Engine and the Interplay Transcode Service
are connected. See “Verifying That a Service Provider Is Connected” on page 89.
3. Open Interplay Access and log in.
4. Locate a clip that you want to transcode, right-click the file, and select Move To.
The Move To dialog box opens.
5. Navigate to your Auto Transcode folder and click OK.
The system starts the Transcode job as a background task.
6. (Option) To view the progress of the Transcode job, select View > Interplay Production
Services Status.
Location of Automatically Transcoded Files
The workspace for the new media files associated with the asset is specified by the profile
associated with the Auto Transcode folder. See “Identifying an Auto Transcode Folder” on
page 141.
The system does not create a new asset in the Interplay database when you perform an Auto
Transcode operation. The asset that you selected for transcode now has an additional resolution
associated with it. You can view the associated resolutions in Interplay Access or in the Interplay
Window.
To view the new resolution in Interplay Access:
1. Open Interplay Access and log in.
2. From the View Presets menu, select Resolutions.
The Resolutions window opens.
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3. Select a new resolution for displaying in the Content area.
4. Click OK.
Columns appear for each resolution you selected.
Stereoscopic 3D Support in Interplay Transcode
Interplay Transcode v2.6 and later includes the following stereoscopic 3D support:
Transcoding of stereoscopic clips, stereoscopic subclips, and sequences containing
stereoscopic clips and subclips, in WHOLE and CONSOLIDATE modes.
Mixdown of sequences containing only stereoscopic clips, stereoscopic subclips, or both.
Metadata properties (column data) and DRM (restrictions) are preserved.
You can use MIXDOWN mode to change the stereoscopic project type of the sequence when
creating a mixed-down clip. Options for creating a MIXDOWN profile now include an option
labeled TargetStereoScopicProjectType.
The following table lists the stereoscopic project types you can select and the resulting
mixed-down clips.
Stereoscopic
Project Type Master Clips Created
Stereoscopic
Clip Created?
Monoscopic One master clip No
Leading Eye One master clip for the Leading Eye footage only No
Left eye only One master clip for the Left Eye footage only No
Right Eye only One master clip for the Right Eye footage only No
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The following project types and resolutions are supported as sources and targets:
1080p 23.976
- DNxHD 36, 115, 175, 175x, 444
- AVC-Intra 50 and 100
- 8-bit HD Uncompressed (1:1 MXF in Avid editing systems)
1080i 60
- DNxHD 145. 220, 220x
- AVC-Intra 50 and 100
- 8-bit HD Uncompressed (1:1 MXF in Avid editing systems)
1080i 50
- DNxHD 120, 185, 185x
- AVC-Intra 50 and 100
- 8-bit HD Uncompressed (1:1 MXF in Avid editing systems)
Note the following limitations:
DUALMIXDOWN mode is not supported for sequences containing stereoscopic clips,
stereoscopic subclips, or both.
CROSSRATE mode is not supported for stereoscopic clips or subclips.
Frame locators (markers) are not preserved during mixdowns.
H.263 and H.264 resolutions are not supported as target resolutions for transcoding.