Dell XPS 13 9365 2 In 1 Re Image Guide Operating Instructions UG En
User Manual: dell XPS 13 - Operating Instructions Free User Guide for Dell Tablet and eReader, Manual
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Dell XPS Ultrabook Reimage “How-To” Guide Dell Consumer, Small & Medium Business Re-Image “How-To” Guide XPS laptop Ultrabook Revision 1.0 A00 Dec. 21th , 2016 Dell XPS Ultrabook Reimage “How-To” Guide Contents 1 Overview.................................................................................................................................................................................3 2 “How-To”................................................................................................................................................................................ 4 2.1 Auto Installation Application............................................................................................................................................4 2.2 Manual Installation Order.............................................................................................................................................. 4 Appendix A How to create and use the Dell Windows recovery image.........................................................................................7 Appendix B DELL Command Suite............................................................................................................................................... 9 Appendix C Dell Dock (WD15) & Dell Thunderbolt Dock (TB16) information and specifications............................................. 10 Dell XPS Ultrabook Reimage “How-To” Guide 1 Overview This document is a quick guidance for re-image OS on Dell XPS notebooks. Failure to install drivers and applications in this document may result in undesirable performance. These drivers are required to enable new technologies and features. Reinstalled images should be built from Windows clean installation then following steps in this guide. Dell does not recommend starting from an image built on previous generations of products or other computer systems. This “How-To” guide applies to following Systems, and support Windows OS list in below XPS 13 9365 Windows 10 64bit Yes Windows 8.1 64bit No Windows 7 64bit No Windows 7 32bit NOTE: Dell highly recommends you turn on Windows Update after Windows OS clean installation. The best way to keep your computer current is to turn on automatic updates. With automatic updates via internet, you don’t have to search for updates online or possibly miss critical fixes or device drivers for your Windows PC. Windows Update automatically installs important updates and latest drivers as they become available. Read here for more detail NOTE: To enable internet access, please install Ethernet controller driver first. Search for your system model name under Select a Product selection, or enter the service tag of your system to locate Drivers & Downloads page on the Dell Support Website. Change the Operating System to view all available updates for your system. Select Intel I2xx/825xx Gigabit Ethernet Network Controller Drivers under “Network” category. No Dell XPS Ultrabook Reimage “How-To” Guide 2 “How-To” 2.1 Auto InstallationApplication Dell highly recommends Dell Command | Update application (DCU) to automate the installation of BIOS, firmware, driver and critical updates specific to your system. The application is availableto download onDellSupportWebsiteDriver&Downloadspage. Pick your system type from the list or enter the service tag of your system to get the right version for your computer. The DCU is supported on Precision, XPS and Latitude notebooks. The Dell Command | Update tool allows you to keep your system up to date without you having to know every driver or update needed. It will automatically interrogate your system and compare it to the available updates on dell.com/support for your specific system. Read here for more detail about How to use Dell Command | Update to update all drivers BIOS and firmware for your system NOTE: Older BIOS versions and drivers could result in your computer or not functioning optimally. 2.2 Manual Installation Order Alternatively, Dell recommends installing the following BIOS, firmware and drivers step-by-step in the prescribed order to ensure optimal performance. Search for your system model name under Select a Product selection, or enter the service tag of your system to locate Drivers & Downloads page on the Dell Support Website. Change the Operating System to view all available updates for your system. NOTE: Dell highly recommends that you install BIOS, firmware, driver and critical updates via Microsoft Windows Update (in session 1) and Dell Command I Update application (in session 2.1). Manual installation is only recommends when you have internet connection problem. NOTE: Dell recommends restarting your system between each driver, firmware installation. Dell XPS Ultrabook Reimage “How-To” Guide Title Category XPS 13 9365 Note BIOS DELL System BIOS BIOS All config. required Driver & Firmware - onboard Devices Intel Chipset Device Software Driver Chipset All config. required Intel Dynamic Platform and Thermal Framework Driver Chipset All config. required Intel HID Event Fi lter Driver Chipset All config. required Video All config. required Serial ATA All config. required Audio All config. required Realtek PCI-E Memory Card Reader Driver SD Card All config. required Intel Serial IO Driver Chipset All config. required Intel(R) Management Engine Components Installer Chipset All config. required Intel Virtual Button Driver Chipset All config. required Intel(R) Thunderbolt(TM) Controller Driver Chipset All config. required Intel Thunderbolt 3 Firmware Update Chipset All config. required Intel Integrated Sensor Hub Chipset All config. required Synaptics VFS7552 Touch Fingerprint Sensor Driver Security Required for FP device Intel HD Graphics - Driver Intel Rapid Storage Technology Driver and Realtek Audio ALC3271 Codec + ALC1309 Smart Amp Realtek IR camera Input All config. required Driver & Firmware - Communication Devices Intel® Dual Band Wireless-AC 8265 (Windstorm Peak) Network All config. required Intel 8265 Bluetooth® 4.2 Driver Network All config. required Realtek USB GBE Ethernet Controller Driver Network Required for Lan device Driver & Firmware - Dock Stands Realtek USB GBE Ethernet Controller Driver Docks/Stands Required for TB16 and WD15 dock Realtek USB Audio Driver for Dell Docks/Stands Required for TB16 and WD15 dock Dock Update Utility Docks/Stands Required for TB16 and WD15 dock ASIX USB to Serial / Parallel Port Driver Docks/Stands Required for LD17 dock Applications Dell Command | Power Manager (DCPM) System Utilities Option for IT management Dell Command | Update (DCU) System Utilities All config. required Dell Command | Configure (DCC) System Utilities Option for IT management Dell Command | Integration Suite (DCIS) System Utilities Option for IT management Dell Command | Intel vPro (DCIV) (Aurora) System Utilities Option for IT management Dell Command | Monitor (DCM) System Utilities Option for IT management DELL Data Protection | System Utilities Required for storage encrytion and PBA features Encrytion Dell XPS Ultrabook Reimage “How-To” Guide Appendix Dell XPS Ultrabook Reimage “How-To” Guide Appendix A How to create and use the Dell Windows recovery image After you download the Windows recovery image file, follow these instructions to create a bootable USB drive or DVD, copy the recovery image onto your bootable media, and then use the media to reinstall Windows on your Dell device. Warning: These advanced steps are intended primarily for system administrators and those familiar with command line and/or comfortable following technical tutorials. Note: To print this document, expand the required section before you click the printer icon at the top of this document. How to create Windows 10 installation media Create USB installation media Step 1: Format your USB drive as a bootable drive Make sure that you use 8 GB or larger USB drive (32 GB Maximum) and backup any important data on it. When the drive is formatted, all existing data will be deleted. 1. Connect the USB drive to the PC where you'll be creating the installationmedia. 2. Open the Command Prompt window by right-clicking the Start button and then select Command Prompt (Admin) to run in administrator mode. 3. At the command prompt, type diskpart and press Enter. 4. Next, type list volume and press Enter. 5. From the list, determine which volume number is the connected USB drive. The volume type should be marked as Removable. 6. Type select volume X, where X is the number obtained in the previous step. For example, select volume 9. 7. Type clean and press Enter. 8. Type create partition primary and press Enter. 9. Type format fs=fat32 label='OS install' quick and press Enter. 10. Type active and press Enter. 11. To close the Command Prompt window, type exit and press Enter. Step 2: Copy the recovery image to your bootable USB drive 1. 2. 3. 4. Go to the location where you saved the recovery image. Right-click the recovery image file (.iso) and on the options menu, select Mount. Windows will open the contents of the image in File Explorer. Copy the contents of the image to your bootable device. Create DVD installation media 1. Insert the DVD into the disc drive of the PC where you’ll be copying the recovery image toDVD. Make sure that the disc drive has burning capabilities. Dell XPS Ultrabook Reimage “How-To” Guide 2. Navigate to the folder where you saved the recovery image and double-click the iso file. 3. Either the Windows ISO media creation tool or installed third-party disc burning software will open. 4. Follow the on-screen instruction to burn the ISO to the DVD. When the process completes, you will have created bootable installation media. Using the USB or DVD installation media to reinstall Windows 10 1. Connect the installation media you created to the Dell system where you want to install Windows. 2. Restart the system and when the Dell logo screen appears, tap the F12 key until you see Preparing one time boot menu in the top-right corner of the screen. 3. On the boot menu, under UEFI boot, select your media type (USB or DVD) and enter your language. 4. On the Choose an option screen, select Troubleshoot, and then select Recover from a drive. 5. Follow the on-screen instructions to finish installing Windows. The installation process will take some time and your computer will restart. Dell XPS Ultrabook Reimage “How-To” Guide Appendix B Dell Client Command Suite The Dell Client Command Suite is the new name of our industry leading Client Systems Management tools. These tools make Dell commercial client systems the world's most manageable client devices. Click on a link below for more details Dell Command | Monitor Dell Command | Configure Dell Command | Deploy Dell Command | Update Catalog Dell Command | Update Dell Command | Power Manager Dell XPS Ultrabook Reimage “How-To” Guide Appendix C Dell Dock (WD15) & Dell Thunderbolt Dock (TB16) information and specifications Dell Dock WD15 Display Ports VGA, mDP, HDMI Number Displays Supported 21 Max Resolution 3840 x 2160 @ 30 Hz, 2560 x 1600 @ 60Hz USB Ports USB 2.0 - (2), USB 3.0 - (3) Thunderbolt 3 Port None Audio/Headphone Network 3.5 mm Combo - (1), 3.5 mm Speaker Out (1) RJ-45 Gigabit Ethernet Power Adapter LED LED Indicators Docking Cable Connector LED RJ-45 LEDs Dock Connector Proprietary Docking Connector to USB Type-C AC Adapter 130W/180W Dimensions 155 x 110 x 21 mm 6.1 x 4.3 x 0.83 inches Weight 0.93 lbs 420 g System Requirements PC equipped with DisplayPort over USB-Type-C or Thunderbolt 3 Operating Systems Windows 7/8/8.1/10 Systems Management 2 Wireless vPro Supported by the Notebook, Tablet or Workstation Docking Cable Type DisplayPort over USB Type-C (0.8m) MAC Address 3 Pass Thru MAC Address (Dell Systems ONLY) If purchased as a tied laptop accessory the dock shares the system warranty Warranty If purchased APOS, 1 yr warranty. Advanced Exchange (DAO/APJ), Next business day exchange EMEA A 3rd display can be connected with the VGA port. The image will be in clone mode vs. Extended Desktop. 1 Dell Dock WD15 does not support wired vPro. If vPro is needed, then the system host Ethernet port may be used or WiFI vPro within the system. 2 The dock has the capability to pass through the system MAC address to the network. 3 Dell XPS Ultrabook Reimage “How-To” Guide Dell Thunderbolt Dock TB16 Display Ports VGA, mDP, HDMI, DP, Thunderbolt Number Displays Supported 3 @ 60Hz 4 Max Resolution 5120 x 2880 @ 60Hz USB Ports USB 2.0 - (2), USB 3.0 - (3) Thunderbolt 3 Port USB Type-C Audio/Headphone Network 3.5 mm Combo - (1), 3.5 mm Speaker Out (1) RJ-45 Gigabit Ethernet Power Adapter LED LED Indicators Docking Cable Connector LED RJ-45 LEDs Dock Connector Proprietary Docking Connector to USB Type-C AC Adapter 180W/240W Dimensions 145 x 145 x 52 mm 5.7 x 5.7 x 2.05 inches 1.63 lbs Weight 740 g System Requirements PC equipped with DisplayPort over USB-C or Thunderbolt Operating Systems Windows 7/8/8.1/10 Systems Management 2 Wireless vPro supported by the notebook, tablet, or workstation Docking Cable Type USB Type-C Thunderbolt (0.5m) MAC Address 3 Pass Thru MAC Address (Dell Systems ONLY) If purchased as a tied laptop accessory the dock shares the system warranty Warranty 1 2 If purchased APOS, 1 yr warranty. Advanced Exchange (DAO/APJ), Next business day exchange EMEA USB-Type C Non-Thunderbolt™ or USB Type-C Universal cable required. The host device must support Thunderbolt™ 3 for Thunderbolt speeds to be supported on the Dell Thunderbolt™ Dock. Dell Dock and Dell TBT Dock do not support wired vPro. If vPro is needed, the host Ethernet port can be used, or WiFi vPro within the host. 3 The dock will pass through the NB/Tablet MAC address With Intel HD Integrated graphics. Some systems with Discrete Graphics (NVidia/AMD) may be able to display additional displays, but due to bandwidth limitations of the Thunderbolt bus, the refresh rate may have to be reduced to 30 Hz. See the TB16 user guide pg 22 4 The Dell Thunderbolt Dock TB16 is a device that links all your electronic devices to your laptop computer using Thunderbolt™ 3 (Type-C) cable interface. When you connect the laptop to the docking station, you can gain access to all your peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and large-screen displays without having to plug each one into the laptop. Key Features: Supports up to three FHD displays or two 4K displays @ 60Hz Dell XPS Ultrabook Reimage “How-To” Guide Supports faster data transfer of up to 40 Gbps, ideal for large files. Common docking experience across platforms with USB-C port(s) having data, video, and power capabilities. Single cable for power and data (up to 130w on supported computersonly). For more information about USB Type-C, refer to the knowledgebase article USB Type-C - Frequently Asked Questions.
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