ecom instruments 300011GR01 Handheld PDA Ci70 User Manual

ecom instruments GmbH Handheld PDA Ci70

user manual

1i.roc® Ci70 -ExManualMobile Computing
2 3ContentBefore You Begin ������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 5Global Services and Support �������������������������������������������������������������������������������������������������������������������������������������������������� 5Who Should Read This Manual ����������������������������������������������������������������������������������������������������������������������������������������������� 51  About the Computer Features ��������������������������������������������������������������������������������������������������������������������������6About the i�roc® Ci70 -Ex Mobile Computers �������������������������������������������������������������������������������������������������������������������� 7Overview of i�roc® Ci70 -Ex Features ����������������������������������������������������������������������������������������������������������������������������������� 7About the Status LEDs ��������������������������������������������������������������������������������������������������������������������������������������������������������������� 8About Language Provisioning �������������������������������������������������������������������������������������������������������������������������������������������������� 9About the Battery L ��������������������������������������������������������������������������������������������������������������������������������������������������������������������� 9Charge the Battery ���������������������������������������������������������������������������������������������������������������������������������������������������������������������� 9Change the Battery ��������������������������������������������������������������������������������������������������������������������������������������������������������������������� 9About Battery Status �����������������������������������������������������������������������������������������������������������������������������������������������������������������10About Battery Life and Conservation �����������������������������������������������������������������������������������������������������������������������������������11About the Keypad ����������������������������������������������������������������������������������������������������������������������������������������������������������������������12Enter Characters on the QWERTY Keypad �����������������������������������������������������������������������������������������������������������������������12Enter Characters on the Numeric Keypad �������������������������������������������������������������������������������������������������������������������������13About the Power Button �����������������������������������������������������������������������������������������������������������������������������������������������������������13About the Intermec Dashboard Button �������������������������������������������������������������������������������������������������������������������������������14Configure the Screen Backlight ��������������������������������������������������������������������������������������������������������������������������������������������14Adjust the Volume ���������������������������������������������������������������������������������������������������������������������������������������������������������������������� 15Insert a microSD Card �������������������������������������������������������������������������������������������������������������������������������������������������������������15Install a microSD card in a i�roc® Ci70 -Ex  ���������������������������������������������������������������������������������������������������������������������15Transfer Files To and From Your PC ������������������������������������������������������������������������������������������������������������������������������������16Use Microsoft ActiveSync to Transfer Files �����������������������������������������������������������������������������������������������������������������������17Use the Computer as a Mass Storage Device ������������������������������������������������������������������������������������������������������������������172  About the User Interface and ��������������������������������������������������������������������������������������������������������������������������18Intermec Applications ���������������������������������������������������������������������������������������������������������������������������������������������������������������18About the User Interface����������������������������������������������������������������������������������������������������������������������������������������������������������19About the Home Screen ����������������������������������������������������������������������������������������������������������������������������������������������������������19Interact With the Screen ����������������������������������������������������������������������������������������������������������������������������������������������������������20Title Bar Status Icons ���������������������������������������������������������������������������������������������������������������������������������������������������������������21Align the Screen ������������������������������������������������������������������������������������������������������������������������������������������������������������������������24About ecom instruments Applications ��������������������������������������������������������������������������������������������������������������������������������24Applications Available on the Mobile Computer ��������������������������������������������������������������������������������������������������������������243  Use the WWAN Module �������������������������������������������������������������������������������������������������������������������������������������26About the WWAN Module �������������������������������������������������������������������������������������������������������������������������������������������������������� 27Activate the UMTS Module �����������������������������������������������������������������������������������������������������������������������������������������������������27Activate the CDMA Phone �������������������������������������������������������������������������������������������������������������������������������������������������������28Turn the WWAN Module On and Off ������������������������������������������������������������������������������������������������������������������������������������28About Switching Network Carriers ���������������������������������������������������������������������������������������������������������������������������������������29About the Network Connection ���������������������������������������������������������������������������������������������������������������������������������������������29Switch Network Carriers����������������������������������������������������������������������������������������������������������������������������������������������������������294  Use GPS �����������������������������������������������������������������������������������������������������������������������������������������������������������������30About the Integrated GPS on Your Computer�������������������������������������������������������������������������������������������������������������������31Use the GPSID Installed on the Computer �������������������������������������������������������������������������������������������������������������������������31Improve GPS Performance on the Computer �������������������������������������������������������������������������������������������������������������������325  Configure the computer �����������������������������������������������������������������������������������������������������������������������������������34How to Configure the Computer �������������������������������������������������������������������������������������������������������������������������������������������35Use Intermec Settings on the Computer ����������������������������������������������������������������������������������������������������������������������������35Start Intermec Settings ������������������������������������������������������������������������������������������������������������������������������������������������������������35About the Structure of Intermec Settings ���������������������������������������������������������������������������������������������������������������������������35Navigate in Intermec Settings ������������������������������������������������������������������������������������������������������������������������������������������������39Configure Profile Settings With Intermec Settings ����������������������������������������������������������������������������������������������������������39Restore Default Settings ����������������������������������������������������������������������������������������������������������������������������������������������������������39Hide Menu Items in Intermec Settings ��������������������������������������������������������������������������������������������������������������������������������39Use Intermec Settings Remotely With ���������������������������������������������������������������������������������������������������������������������������������40SmartSystems Foundation �����������������������������������������������������������������������������������������������������������������������������������������������������40About Network Communications ������������������������������������������������������������������������������������������������������������������������������������������40Configure 802�11a/b/g/n (Wi-Fi) Radio Communications  �������������������������������������������������������������������������������������������40Configure Bluetooth Communications ��������������������������������������������������������������������������������������������������������������������������������41Connect to a Bluetooth Scanner ������������������������������������������������������������������������������������������������������������������������������������������41Connect to a Bluetooth Printer ����������������������������������������������������������������������������������������������������������������������������������������������42Connect to a Bluetooth Audio Device ���������������������������������������������������������������������������������������������������������������������������������42Create an ISP Connection ������������������������������������������������������������������������������������������������������������������������������������������������������43Create a VPN Server Connection �����������������������������������������������������������������������������������������������������������������������������������������44About Wireless Security ����������������������������������������������������������������������������������������������������������������������������������������������������������44Choose Between Microsoft and Funk Security ����������������������������������������������������������������������������������������������������������������45Select a Funk Security Profile �����������������������������������������������������������������������������������������������������������������������������������������������45Load a Certificate ����������������������������������������������������������������������������������������������������������������������������������������������������������������������506  Manage the computer ���������������������������������������������������������������������������������������������������������������������������������������52Manage the Computer in Your Network �����������������������������������������������������������������������������������������������������������������������������53Manage the Computer Using SmartSystems Foundation  �������������������������������������������������������������������������������������������53Manage the Computer Using Third-Party Software ��������������������������������������������������������������������������������������������������������54Develop and Install Applications �������������������������������������������������������������������������������������������������������������������������������������������54Package Your Application �������������������������������������������������������������������������������������������������������������������������������������������������������54Choose a Target Location �������������������������������������������������������������������������������������������������������������������������������������������������������54Install Applications Using SmartSystems Foundation Console ����������������������������������������������������������������������������������54Install Applications Using Microsoft ActiveSync  �������������������������������������������������������������������������������������������������������������55
4 5Before You BeginThis section provides you with safety information, technical supportinformation, and sources for additional product  information.Safety Information L Your safety is extremely important. Read and follow cautions in this document before handling  and operating ecom instruments equipment.  You can be seriously injured, and equipment and data can be damaged if you do not follow the safety cautions. This section explains how to identify and understand cautions and notes that are in this document.L A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment  damage or destruction,  or corruption or loss of data�Note:  Notes either provide extra information about a topic or contain special instructions      for handling a particular condition or set of circumstances�Global Services and SupportWarranty InformationTo understand the warranty for your ecom instruments product, visit the ecom instruments website at www.ecom-ex.com  and click Service.Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and tness for a particular purpose.Web SupportVisit the ecom instruments website at www.ecom-ex.com to download our current manuals (in PDF format).Telephone SupportFor any questions contact your local ecom instruments representative. To search for your local representative visit the ecom instruments website and click Contact > Locations.Who Should Read This ManualThis manual is written for the person who is responsible for installing, conguring, and maintaining the i.roc® Ci70 -Ex Mobile Computer. This manual provides you with information about the features of the i.roc® Ci70 -Ex mobile computer, and how to install, congure, operate, maintain, and troubleshoot it. Before you work with the i.roc® Ci70 -Ex mobile computer, you should be familiar with your network and general networking terms, such as IP address.Install Applications Using a Storage Card ������������������������������������������������������������������������������������������������������������������������ 55Launch Applications Automatically ������������������������������������������������������������������������������������������������������������������������������������� 55Update the System Software ������������������������������������������������������������������������������������������������������������������������������������������������ 55Update Individual or Multiple Computers Using the SmartSystems Console �������������������������������������������������������� 55Update Individual Mobile Computers Using a microSD Card ������������������������������������������������������������������������������������� 567  Troubleshoot and Maintain the computer ������������������������������������������������������������������������������������������������� 58About the Intermec Dashboard �������������������������������������������������������������������������������������������������������������������������������������������� 59Troubleshoot Your Mobile Computer ���������������������������������������������������������������������������������������������������������������������������������� 59Troubleshoot the Wi-Fi Connection������������������������������������������������������������������������������������������������������������������������������������� 59Troubleshoot 802�1x Security ����������������������������������������������������������������������������������������������������������������������������������������������� 60Check 802�11 Network Status ���������������������������������������������������������������������������������������������������������������������������������������������� 61Troubleshoot Reading Bar Codes ��������������������������������������������������������������������������������������������������������������������������������������� 61Use ScanDiagnostic to Troubleshoot the Scanner �������������������������������������������������������������������������������������������������������� 63Troubleshoot Operating the Computer ������������������������������������������������������������������������������������������������������������������������������ 63Find Your Configuration Number ����������������������������������������������������������������������������������������������������������������������������������������� 64Reset the Computer ����������������������������������������������������������������������������������������������������������������������������������������������������������������� 64Reboot the Computer �������������������������������������������������������������������������������������������������������������������������������������������������������������� 64Cold Boot the Computer ��������������������������������������������������������������������������������������������������������������������������������������������������������� 64Clean Boot the Computer������������������������������������������������������������������������������������������������������������������������������������������������������� 65Clean the Computer ����������������������������������������������������������������������������������������������������������������������������������������������������������������� 65A  Specifications and Default Settings ������������������������������������������������������������������������������������������������������������ 66Physical and Environmental Specifications ��������������������������������������������������������������������������������������������������������������������� 67i�roc® Ci70 -Ex Physical Dimensions ��������������������������������������������������������������������������������������������������������������������������������� 67Environmental Specifications ����������������������������������������������������������������������������������������������������������������������������������������������� 67Power and Electrical Specifications ����������������������������������������������������������������������������������������������������������������������������������� 67Operating System ��������������������������������������������������������������������������������������������������������������������������������������������������������������������� 67Hardware ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 67Touch Screen Specifications ������������������������������������������������������������������������������������������������������������������������������������������������ 68Standard Communications ���������������������������������������������������������������������������������������������������������������������������������������������������� 68Optional Communications������������������������������������������������������������������������������������������������������������������������������������������������������ 68Wireless LAN ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 68Regulatory Approvals �������������������������������������������������������������������������������������������������������������������������������������������������������������� 68Communications ����������������������������������������������������������������������������������������������������������������������������������������������������������������������� 68Device Settings�������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 69Core Messaging Service Settings ��������������������������������������������������������������������������������������������������������������������������������������� 71Device Monitor Settings ���������������������������������������������������������������������������������������������������������������������������������������������������������� 71Head Modules Settings ���������������������������������������������������������������������������������������������������������������������������������������������������������� 72Virtual Wedge Settings ������������������������������������������������������������������������������������������������������������������������������������������������������������ 72B  Keypads and Keystrokes �������������������������������������������������������������������������������������������������������������������������������� 74Standard Characters ��������������������������������������������������������������������������������������������������������������������������������������������������������������� 75i�roc® Ci70 -Ex Keypads and Keystrokes ������������������������������������������������������������������������������������������������������������������������ 75
6 7About the i�roc® Ci70 -Ex Mobile ComputersThe ergonomically designed ecom instruments i.roc® Ci70 -Ex Mobile Computers are built on the Microsoft Windows Embedded Handheld operating system. They are easy-to-use, and run most software developed for the Windows Embedded platform, including standalone, client-server and browser-based applications.               i�roc® Ci70 -Ex Front View             i�roc® Ci70 -Ex Back ViewSpeakerOn/off buttonScan buttonBatteryIrDa portOverview of i�roc® Ci70 -Ex FeaturesThe i.roc® Ci70 -Ex includes these standard features:•  Multi-processor architecture  with 512 MB DRAM and 1GB Flash•     802.11a/b/g/n and Bluetooth®  radios•     Customer-accessible microSD slot for memory cards up to 32 GB•     IrDA port with speeds up to 4 MbpsThe i.roc® Ci70 -Ex Mobile Computer with an IEEE 802.11a/b/g/n radio                installed is Wi-Fi® certied for interoperability with other 802.11a/b/g/n              wireless LAN devices.1About the Computer FeaturesThis chapter introduces  the i.roc® Ci70 -Ex Mobile Computers with Windows® Embedded Hand-held operating system. Use this chapter to learn about the basic features and functions of each computer,  as well as the available accessories for it.Ambient lightSensoroptionalDust cover
8 9About Language ProvisioningIf your i.roc® Ci70 -Ex computer includes language provisioning, you are prompted to select a language provision when the computer starts for the rst time. It may take up to 15 minutes to load your language.Make sure you select the correct language before you tap Provision. If you need to have the lan-guage provisioning changed, you will need to send your computer to an ecom instruments Global Repair Center.About the Battery LThe computer uses following rechargeable Lithium-ion battery pack as the main power source: •    3.7 V, 4000 mAH (14.8 Wh) battery AM Ci70 -ExLThe battery used in this device may present a fire or chemical burn hazard if it is mistreated� Do not disassemble it, heat it above 60 °C (140 °F) or incinerate it� Dispose  of used batteries promptly� Keep away from children�Charge the BatteryYou need to fully charge the battery before using your computer for the rst time. Change the BatteryIf your battery power is low, you need to either charge the battery in the computer,  or replace it with a charged battery.1  Save your les and close any open applications.2    Press the Power button and choose Shutdown from the menu to shut down the computer.3    Detach the handstrap from the computer.Detaching the Handstrap from on i�roc® Ci70 -Ex   4    Make sure the computer is in hibernate mode and that the screen has turned off.5    Remove the battery.  Unscrew the battery‘s screw using enclosed screwdriver. Lift lower part of the battery to   release it from the computer.  About the Status LEDsUse the following illustrations and table to understand the status LEDs on your computer. All six status LEDS are not available on every i.roc® Ci70 -Ex computer. For example, the QWERTY ver-sions of the i.roc® Ci70 -Ex do not have a Green key status LED.Location of the i�roc® Ci70 -Ex Status LEDsGreen keystatus LEDShift keystatus LEDOrange keystatus LEDBattery status LEDNotication LEDGood Read and Ready-to-WorkStatus  LED Status LED DescriptionsLED Color DescriptionNotication Amber This LED is user-programmableGood Read Green The computer  successfully decoded a bar code.Ready-to-Work Blue If you have Intermec Terminal Emulator (ITE), the application is running and connected to the host. If you do not have ITE, you can congure the Ready-to-Work indi-cator to turn on or off to indicate a healthy state.BlinkingblueITE is running but not connected to the host.The computer  is unhealthy.Off  ITE is not installed or not running.The computer  is healthy.Battery See “About Battery Status” on page 13.Key Status Green The Green function  key is enabled.Orange The Orange function  key is enabled.Shift Red The Shift key is enabled.
10 11Battery status LEDBattery  status LED Understanding the Battery Status LEDLED State DescriptionSteady green The computer  is connected to a charger and the battery is more than 95% charged.Blinking red The battery is very low. The computer  will soon go into Suspend mode. Charge or replace the battery.Steady red The computer  is connected to a charger and the battery is charging.Blinking red-amber The battery charging system has encountered an error. The battery is not charging.Steady amber The battery is outside of the allowable charging temperature range. Charg-ing will resume when the battery temperature is back in the acceptable range of 5 °C to 35 °C (41 °F to 95 °F).Off The computer  is not on external power and the battery is operating nor-mally.About Battery Life and ConservationBatteries that are stored outside the computer for long periods of time slowly discharge. ecom instruments recommends storing the battery in a charger to maintain battery performance.Battery Conservation TipsWhen You Want To:  Do This to Save Battery Power:Use the computer and the Low Battery status icon appears or the Battery light comes on.•  Connect the computer to an external power source. •  Or, save your data and press the Power button and select Shutdown. After the computer turns off, remove the battery and insert a fully charged battery.Stop using the computer  for 5 minutes or longer. Make sure that the low battery icon is not on the screen and the Battery LED is not on. Press the Power button and choose Suspend to suspend the computer.  6    Insert the top end of a fully charged battery into the computer, and press down rmly    on the bottom of the battery. Then tighten the screw. Make sure that the battery is rmly   attached.About Battery StatusUse the battery icon on the Title bar to see the power status of your battery. If you want more de-tailed information on your battery such as usage time or voltage, use the Intermec Dashboard. For more information on the Dashboard see “About the Intermec Dashboard” on page 59.Understanding the Battery Icon StatusBattery Icon StatusBattery is fully charged.Battery has a high charge.Battery has a medium charge. You should be able to work for several more hours before changing batteries.Battery is low. You need to charge or replace the battery soon.Battery is critically low. You need to replace the battery now.Battery is charging.The battery is not installed.You can also use the battery status LED to see the charging status of your battery.
12 13Enter Characters on the Numeric KeypadYou need to use the orange modier key b and the green modier key c to access all characters and functions  on the Numeric keypad.To type a character or access a function  printed in orange on the overlay:•    Press b and then press the key for the character or function.To type a character or access a function printed in green on the overlay:•    Press c and then press the key for the character or function. To type letters in the upper right corner of a key:•    Press c and then press the key one to three times depending on the position of the letter.For example, in the upper right corner of the 2 key there are the letters „ABC”:•    To type „c“ press c 2 2 2.•    To type „C“ press c 1 and then press c 2 2 2.To only type letters:•    Press c c to lock the green modier key, and then press the key one to four times depend-ing on the position of the letter.While the green modier key is locked, press 1 to toggle between only uppercase and lower-case letters.To unlock the green modier key, press c.Note:  If uppercase letters are enabled and you unlock the green modifier key, you may      need to press c 1 to type lowercase letters�About the Power ButtonWhen you press the Power button, a dialog appears with a list of power options. If you do not select a power options setting, the currently selected action (the button outlined  in bold) occurs after the timeout.The Intermec Power Options Default Screen Store the computer for more than a day.If you are storing the computer for a few days, like over the weekend, install a charged battery or connect the computer to a power source.If you are storing the computer for longer, remove and charge the battery, and then store both the battery and computer in a cool location. If you store the battery for several months, recharge the battery to keep it at peak performance.Store the battery outside the computer. Store the batteries in a charger.About the KeypadThe i.roc® Ci70 -Ex comes with either a QWERTY numeric keypad or a numeric keypad.The computer has an ambient light sensor that detects low light and turns on the keypad backlight. By default, the keypad backlight is enabled in low light conditions. You can disable the keypad backlight to conserve power. Use Intermec Settings to congure the backlight. For help, see “Use Intermec Settings on the Computer” on page 35.                  i�roc® Ci70 -Ex QWERTY Numeric Keypad                      i�roc® Ci70 -Ex Numeric KeypadEnter Characters on the QWERTY KeypadYou need to use the orange modier key b and the Shift key y to access all characters and func-tions  on the QWERTY keypad.To type a character:•  Press the key for that character.  To type a character or access a function     on the overlay:•  Press b and then press the key for the    character or function. To only type char   acters or access functions  on the overlay:•  Press b twice to lock the orange modier    key to stay on, and then press the keys for    the characters or functions.To type a single uppercase letter:•  Press y and then the letter key.    To type all uppercase letters:•  Press y y to turn on Caps Lock, and then     press the letter keys. You can still type     orange modier characters by pressing     b and then the key for that character.   To turn off Caps Lock, press y.
14 15You can congure the screen backlight to turn off.1    Tap Start > Settings > Power.2    Tap Advanced on the horizontal scroll bar.3    Select the screen power off settings for when the computer  is on battery power or external   power.You can congure the screen brightness using Intermec Settings or from the Start menu.1    Tap Start > Settings > System > Backlight.2    Adjust the slider to the desired brightness level.3    Tap OK.Adjust the VolumeYou can adjust the computer  volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or read bar codes with the imager. You can set the volume to off, very low, low, medium, high or very high (default).You can also use the buttons on the right side of the computer to adjust the volume:•    The upper button increases the volume.•    The lower button decreases the volume.You can adjust the volume settings using Intermec Settings or the horizontal scroll menu.1    Tap the Volume icon at the top of the screen, and then tap the volume icon on the    horizontal scroll menu.2    Use your stylus or the u and d keys to adjust the volume slider to the volume you want, or    select Off.Insert a microSD CardYou can use a microSD™ card to increase le storage and install software. The computers  support an optional 32 GB maximum capacity microSD card.Note:    The computer resets when you open the card access door to insert the microSD      card� Make sure you completely close the card access door before you use your     computer�ecom instruments recommends using the following microSD cards:Card Type Card Size ecom Part NumberATP Industrial Grade microSD card 1 GB A0003477ATP Industrial Grade microSD card 2 GB A0003478ATP Industrial Grade microSD card 4 GB A0030305ATP Industrial Grade microSD card 8 GB A0030306Install a microSD card in a i�roc® Ci70 -Ex 1  Press the Power button to turn off the computer.2  Remove the handstrap and the battery.3  Remove the four Phillips screws and open the card access door.Use the following table to understand the Intermec Power Options.Note:   The Real Time Clock (RTC) will persist through all of the power options as long as it      receives power from the Real Time Clock battery�Intermec Power OptionsOption DescriptionSuspend Medium power saving mode. The computer powers off all radios and internal devices not involved in saving the system state, but the phone stays on to receive calls. This option is the default setting. You can wake the computer by pressing the Power button, pulling the scanner trigger, receiving a call, schedul-ing an event such as an alarm, or by connecting external power.Reboot The computer  does not save the current system state, but the registry and le systems are saved. The computer shuts down all running processes and restarts.Cancel The Power Options  menu is cancelled.Screen Off Lowest power saving mode. The screen turns off, but the phone, all radios, and internal devices stay on. Tap the screen to turn the screen back on.Shutdown Very high power saving mode. The computer  turns off everything. You must press Power or apply external power to restart the computer.The Power Options  screen is customizable. You can use Intermec Settings to determine which op-tions are available to end users, the timeout until the default choice is selected, the default action if no option is selected, or to disable the Power Options  screen. For more information on custom-izing  the screen using ecom instruments Settings, see “Use Intermec Settings on the Computer” or see the Intermec Settings Command Reference Manual.About the Intermec Dashboard ButtonIf the Ready-to-Work light blinks, your computer may be experiencing a problem. Press the Inter-mec Dashboard button (m) to launch the Intermec Dashboard application and view troubleshoot-ing and status information.You can press the m button at any time to bring up the Intermec Dashboard. If the computer is not healthy, the current issues are displayed at the top of the screen. If the device is healthy, you can use the Dashboard to view device information. For more information, see “About the Intermec Dashboard”.Configure the Screen BacklightThe display has an ambient light sensor that automatically adjusts the backlight intensity to con-serve power and ensure the display is readable. By default, the screen turns off when there is no activity with the computer. Press a key or tap the screen to resume activity.
16 17Use Microsoft ActiveSync to Transfer FilesYou can use Microsoft ActiveSync (Windows XP or earlier) or Windows Mobile Device Center (Win-dows Vista or Windows 7) to establish a connection between your computer and a PC. After you connect to your PC, you can transfer les, synchronize les, remotely debug, and perform other device management activities. ActiveSync and Windows Mobile Device Center are free applica-tions  available from the Microsoft website at www.windowsmobile.com/getstarted.To establish a partnership between your computer and a PC, you need to physically connect your computer  to your PC using these accessories:•    ecom Single Dock Art.-No. AS030301 or•    Intermec Desktop Dock equipped with Ci70 computer cupUsing these accessories, you can transfer les to and from your PC using ActiveSync.1    Connect your mobile computer to your desktop PC using the adapter and USB cable.2    Download ActiveSync from the Microsoft website and install ActiveSync on your PC.3    Follow the onscreen instructions to establish a partnership. When the partnership is       established, the Microsoft ActiveSync screen appears on your PC.Use the Computer as a Mass Storage DeviceYou can connect the i.roc® Ci70 -Ex computer  as a mass storage device to your desktop PC. When connected as a mass storage device, you can easily copy les to and from the mobile computer.1    Go to www.datalight.com and download the Reliance Nitro Windows Driver (RNWD).       You will need to login before you can download the driver.2    Connect the mobile computer to your desktop PC using a USB cable.3    Open Intermec Settings on the mobile computer by tapping      Start > Settings > System > Intermec Settings.4    From the Intermec Settings Main Menu, tap Device Settings > USB.5    From the USB function  driver menu, select Mass storage - Flash File Store and tap OK.6    Copy les to and from your desktop PC to the mobile computer.8  Close the SIM card door and slide it to the right to lock it in place.9  Close the card access door. Then replace the cover plate and fasten the four screws.10 Install the battery. Press down rmly on the bottom of the battery.      Then tighten the torx screw.11  Reattach the handstrap.12 Press the Power button. The computer cold boots.Transfer Files To and From Your PCThe i.roc® Ci70 -Ex computer supports these two methods for transferringles to and from your PC:•    Using Microsoft ActiveSync or Windows Mobile Device Center.•    Using the i.roc® Ci70 -Ex computer as a mass storage device.4  Slide the SIM card door to the left to un-lock it and open the door.6  Slide the microSD card into place.5  Slide the microSD card door towards the top of the computer  to unlock it and open the door.7  Close the microSD card door and slide it towards the bottom of the computer to lock it in place.
18 19About the User InterfaceThe user interface for the Windows Embedded Handheld 6.5 operating system is different from previous versions of Windows Mobile. The interface is touch-friendly and easy to navigate. Use the following sections to understand how to interact with Windows Embedded Handheld 6.5.About the Home ScreenWhen you turn on your mobile computer, the Home screen is the rst screen that appears. The Home screen contains three navigation bars: the Title bar, the horizontal scroll bar, and the Tile bar.The Windows Embedded Handheld 6�5 Home Screen Tile barTitle barHorizontal scroll barUse the Title bar icons to view the current status of information such as signal strength and battery power remaining. For more information on the Title bar icons, see “Title Bar Status Icons” on page 40.2About the User Interface andIntermec ApplicationsUse this chapter to learn about the Windows Embedded Handheld user interface and how to inter-act with the screen. You can also use this chapter to learn about the ecom instruments applications  on your computer,  as well as additional ecom instruments applications  you can download.
20 21Title Bar Status IconsTappable icons in the Title bar immediately show you the status of your network, your phone, the volume, the battery, and the time. Use the following table to understand what the icons mean.Title Bar Status Icon DescriptionsIcon DescriptionYou have a new notication.You have a new text message.You have a new email message.You have a new instant  message.The WWAN module is roaming.An alarm is set.The microphone is on.An internet call is in progress.A Bluetooth headset is detected.An ActiveSync connection has been established.There is a problem with the ActiveSync synchronization.An ActiveSync synchronization is in progress over USB.A UMTS connection is active.A 3G+ network is available.An EDGE network is available.Connecting  to an EDGE network.An EDGE connection is active.A GPRS network is available.A horizontal scroll bar appears when you tap an icon in the Title bar. This horizontal scroll bar makes it easy to access the applications associated with the Tile bar icons. The horizontal scroll bar also contains a magnier which improves the touch experience by making parts of the screen large enough to tap with your nger. The horizontal scroll bar also replaces tabs within Windows screens and allows for easier navigation.Clock & Alarms Screen With Horizontal Scroll Bar Use the Tile bar to navigate between screens and within applications.The icons available on the Tile bar change depending on the application you are using.Interact With the ScreenThe Windows Embedded Handheld  6.5 interface supports the use of gestures with the nger or stylus to move around the screen. The table below explains the supported gestures.Gesture DescriptionTap Represents the left click of a mouse.Double-tap Represents the left double-click of a mouse.Hold  Represents the right click of a mouse when you press and hold on the screen and a context menu appears.Cancel The Power Options  menu is cancelled.Flick Initiates scrolling in the direction (horizontal or vertical) the nger or stylus moves across the screen.Pan Press and hold on the screen and then drag in any direction.
22 23There is no SIM card present in the computer.The volume is on.The volume is off.The battery has a full charge.The battery has a high charge.The battery has a medium charge.The battery has a very low charge.The battery is attached to external power and is charging.No battery is installed in the computer.GPS locator is off.GPS locator is on.Connecting  to a GPRS network.A GPRS connection is active.An HSDPA network is available.Connecting  to an HSDPA network.An HSDPA connection  is active.Bluetooth is on.Wi-Fi is on but not connected, and no networks are detected.Wi-Fi is not connected to a network, and other networks areOther wireless networks are detected.Connected to a wireless network.Synchronizing through a Wi-Fi connection.Connected to a wireless network, and other networks are detected.Information about a new wireless network is available.A network connection  is active.A network connection  is inactive.The WWAN module has maximum signal strength.The WWAN module has no signal.The WWAN module capability is off.The WWAN module has no service.The WWAN module is searching for service.Data is being transferred.
24 25Align the ScreenYou may need to align your screen if you tap on one area and it registers in a different part of the screen. Make sure you only use the stylus to complete the alignment  process.1  Tap Start (t) > Settings > System > Screen.2  Follow the prompts on the screen to complete the alignment process.About ecom instruments Applicationsecom instruments provides many useful applications  to help you con gure, troubleshoot, and con-nect your computer to other devices and networks. You can also download additional applications  from the ecom instruments website to help you use all of the features of your computer.Applications Available on the Mobile ComputerUse this table to understand some of the Intermec applications available on your computer.Intermec Applications Available on the Mobile ComputerIcon Application DescriptionBluetoothAudioUse the Bluetooth Audio application to connect to a Bluetooth headset or hands-free device. For more information, see Connect to a Bluetooth  Audio Device” on page 81.iGPSUse the iGPS application  to improve the performance of GPS on your com-puter.  For more information, see Improve GPS Performance on the Comput-er” on page 65. iGPS is only available on computers  with phone capability.ecomSettingsUse  ecom  instruments  Settings  to  con gure  your  computer.  You  can  use ecom instruments Settings to individually con gure a computer  or you can use it through SmartSystems to con gure all of your computers. For more in-formation, see Use ecom instruments Settings on the Computer” on page 68.ISpyWiFi Use ISpyWiFi to check your 802.11 status and diagnose issues with the con-nection. For more information, see Check 802.11 Network Status” on page 109.Pro le Set-tingsUse Pro le Settings to easily con gure the computer for a speci c use. You can choose prede ned values for the Camera, Power, and Scanning.•  Tap the Pro le Setting you want to use. You will see a message that chang-es are saved and a check mark appears next to your choice. For more infor-mation on  modifying Pro le Settings options,  see Con gure Pro le Settings With ecom instruments Settings” on page 74.ScanDiag-nosticUse the ScanDiagnostic application to troubleshoot problems with the inter-nal or external scanner. For more information, see Use ScanDiagnostic to Troubleshoot the Scanner” on page 112.Wireless CenterUse the Wireless Center to turn radios (Wi-Fi, Bluetooth, phone) on and off and con gure settings for each radio.WirelessPrintingUse the Wireless Printing application to connect to a Bluetooth printer. For more information, see Connect to a Bluetooth  Printer” on page 80.WirelessScanningUse the Wireless Scanning application to connect to a Bluetooth scanner. For more information, see Connect to a Bluetooth  Scanner” on page 78.CarrierSelectionUse the Carrier Selection application  to quickly change your network carrier. For more information, see About Switching Network Carriers” on page 54.
26 27About the WWAN ModuleThe i.roc® Ci70 -Ex mobile computer supports two types of cellular technology:•    CDMA•    UMTSNote:    Your Flexible Network Radio mobile computer supports both CDMA and UMTS tech-     nology� Your Flexible Network Radio does not support Network Information and Time      Zone (NITZ) messages to automatically set the system time�Cellular features on the computer include data connectivity. You can also use a Bluetooth headset or hands-free kit for voice over IP (VoIP) applications. After you turn on the WWAN module and activate service with your wireless carrier, you can cus-tomize the WWAN features and network settings. Activate the UMTS ModuleYou use a SIM card to activate the UMTS WWAN module on your computer. You can purchase the SIM card from your network provider.1    Press the Power button to turn off the computer.2    Unscrew the battery’s screw using a torx scredriver. Lift lower part of the battery to release    it from the computer. Remove the four Phillips screws and open the card access door.                          3    Slide the SIM card door to the left to unlock it and open the door.4    Slide the SIM card into the slot in the card access door.5    Close the SIM card door and slide it to the right to lock it in place.6    Close the card access door. Then release cover plate and fasten the four screws.7    Install the battery. Press down rmly on the bottom of the battery. Then tighten the    torx screw.8    Press the Power button. The computer cold boots.3Use the WWAN ModuleYou can use the WWAN feature to transmit data through cellular wide-area networks (WANs).
28 294    Tap OK when you are done conguring the options.5    Tap OK to close Wireless Center.About Switching Network CarriersYour Flexible Network Radio-enabled i.roc® Ci70 -Ex, or  mobile computer contains a highly con-gurable WWAN platform. When you switch network carriers, or perform a clean boot, you need to set your cellular carrier, and your network connection.Note:    Your cellular carrier and network connection are set independently of each other�     If you select a cellular carrier that is not supported on your current network     connection,  you must manually switch your network connection�About the Network ConnectionNote: When you perform a clean boot, the selected carrier will default to generic UMTS.When you perform a clean boot, all user-created network connection entries are deleted, and only the generic UMTS remains. After you perform a clean boot, you can nd more information about generic UMTS by tapping Start > Settings > Connections > Connections > Tasks tab > Manage Existing Connections > Modem tab.Your UMTS connection entry can be automatically built from your carrier issued SIM card. To automatically recreate your network connection,  install your SIM card and tap Start > Settings > Connections > Connections > Tasks tab > Automatically congure connection.Switch Network CarriersUse the Carrier Selection application to quickly change your WWAN radio network carrier on your Flexible Network Radio-enabled i.roc® Ci70 -Ex, or  mobile computer.1    Tap Start > Settings > Personal > Carrier Selection.2    From the Carrier drop-down menu, select the new carrier and tap OK. A dialog box    appears asking if you want to switch carriers.3    Tap Yes to switch carriers.If the update is successful, the Carrier Selection screen appears and displays the updated carrier information. If the update is unsuccessful, a message box appears. Tap Ok to return to the Carrier Selection screen. If you are switching to a CDMA network, or switching from a CDMA network to a UMTS network, you must add the WWAN connection in ecom instruments Settings.1    Tap Start > Settings > System > ecom instruments Settings > Communications >    WWAN Radio.2    Select Add New WWAN Connection.3    Enter a Connection Name. In the Phone Number eld, enter #777 and tap OK. The Manage        WWAN Radio State screen appears.4    From Active Connection,  select your Connection Name and Connect Now and tap OK.Activate the CDMA PhoneTo activate the CDMA radio module in your mobile computer,  you need to contact your wireless carrier and set up an account for each mobile computer.  The following table lists the carriers that ecom instruments currently supports.  If your carrier is not listed in the table, please contact ecom instruments product support to see if it is now supported.Currently Supported  CarriersCountry CarriersUnited States Sprint, VerizonThe carrier will require the Mobile Equipment Identier (MEID) to start the activation process. You can nd the MEID:•    on a label located in the upper right corner of the battery compartment.•    on the outside of the computer shipping box.•    in the Version Information menu.   Tap Start > Settings > Personal > Phone > Version Information tab.The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an ecom instruments representative can guide you through the process.After you supply the MEID to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required). Some of the supported carriers do not require you to enter any values. The following table shows the carriers, the correct activation method to use, and the values that you need to activate your phone.Values Required for CDMA PhoneCarrier Activation Method Activation  Values You NeedSprint Activation Wizard•  Master Subsidy Lock (MSL) or activation code•  MDN•  MEIDVerizon •  Dial *22899•  Activation WizardNone. All parameters are automaticallytransferred wirelessly.                                                                                                  After activation, the settings are permanently  stored in the CDMA module. Changing the OS loads will not affect any of the settings or activation parameters stored in the WAN modem.Starting the Activation WizardDepending on your wireless carrier, you may need to use the Windows Mobile Activation Wizard to activate your phone.1    Tap Start > Phone, or tap the Phone button on the Tile bar. The phone application  starts.2    Tap Menu > Activation Wizard.Turn the WWAN Module On and OffBefore you can start using your WWAN module, you need to enable it. You can use Wireless Center to enable and disable your WWAN connectivity, as well as Bluetooth and Wi-Fi communications.1    Tap Start > Settings > Connections > Wireless Center.2    Tap Phone to turn on the WWAN module3    (Optional) To congure the WWAN module, tap Menu in the tile bar at the bottom of the screen.
30 31About the Integrated GPS on Your Computerecom instruments recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.As a Microsoft software component, the GPSID:•     allows multiple applications to simultaneously access the GPS data stream.•     provides access to GPS data without requiring applications  to recognize and parse    NMEA syntax.Use the GPSID Installed on the ComputerTo use the GPSID installed on your mobile computer,  you need to congure the GPSID settings.1    Tap Start > Settings > System > External GPS. The GPS Settings screen appears with            Programs selected.2    Select the COM port that you want your programs to use to get GPS data from your   computer.3    Tap Access in the horizontal scroll bar and select the Manage GPS automatically         check box.4    Tap OK.4Use GPSWhen equipped with an optional WWAN module i.roc® Ci70 -Ex computer comes equipped with an integrated Global Positioning System (GPS). The GPS receiver can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications.
32 33Improve GPS Performance on the ComputerUse the iGPS application to improve the performance of the GPS on your i.roc® Ci70 -Ex com-puter.  The integrated  GPS module has three operating modes:•    Standalone•    MS Assisted (Mobile Station Assisted)•    gpsOneXTRA™ (WWAN computers  only)In Standalone mode, the GPS module relies solely on GPS satellites to determine position.In MS Assisted mode, the computer can determine position without receiving GPS signals directly from satellites; instead, the computer receives GPS signals and information provided by the cellular network. Even when the computer can receive a satellite signal, MS Assisted can improve position accuracy and reduce the time to determine initial position (Time-To-First-Fix). Check with your cell phone carrier for availability and pricing for MS Assisted service.Qualcomm’s gpsOneXTRA Assistance technology provides enhanced operation for Standalone GPS. This option enables the UMTS-enabled computer to automatically download a small assis-tance data le from the XTRA servers through a brief internet  access session. To use this option, you must have a valid and activated WAN data connection.Note:    Internet connection fees may apply�Another option you can congure with iGPS is the x interval. The x interval denes how often the GPS should provide new information. Larger intervals use less power, but many applications require small intervals to work correctly. The default for x interval, in seconds, is 4. The Flexible Network Radio has a maximum interval of 4.Note:    Anytime you change the GPS settings, the phone module automatically resets�     It will not affect the functionality of the computer�To improve GPS performance:1    Go to Start > Settings > System > iGPS.2    In the Fix Interval tab, enter a value for the x interval. The default setting is 4 and should    be optimized for most applications.3    Tap the Fix Type tab and select one of these options: Standalone (1), MS assisted (2), or        Enable gpsOneXTRA (check box).4    Tap OK.
34 35How to Configure the ComputerYou can congure many parameters on the computer such as the bar code symbologies it decodes or the network settings. The values you set for these parameters determine how the computer operates.There are several ways to congure the computer:•     Directly on the computer. You can use Intermec Settings directly on the computer to    change only the settings on that computer. For more information, see the next section,   “Use Intermec Settings on the Computer.”•     Remotely using Intermec SmartSystems Foundation. When you use SmartSystems, you    can remotely congure all of your i.roc® Ci70 -Ex mobile computers as well as other    SmartSystems-enabled Intermec computers  and peripherals. For more information, see    “Use Intermec Settings Remotely With SmartSystems Foundation” on page 76.•     You can use a third-party device management product that supports the computer and    Intermec Settings, such as Soti MobiControl or Wavelink Avalanche. For more information,    visit the Device Management page on the Intermec website.You can also congure the computer with conguration bundles that you create using SmartSystems Foundation. For more information, see the SmartSystems Foundation Online Help.Use Intermec Settings on the ComputerUse Intermec Settings to congure parameters for ecom instruments applications  on the computer as well as some device-specic parameters like volume. You can congure parameters for impor-tant functions  like data collection and communications.Start Intermec SettingsIntermec Settings is located on the System screen.•     Tap Start > Settings > System > Intermec Settings. The Intermec Settings Main Menu   appears.About the Structure of Intermec SettingsUse the tables below to help nd the parameters in Intermec Settings that you want to congure. Each table contains the parameters for one of the Intermec Settings Main Menu options.5Configure the computerUse this chapter to learn about the available methods for conguring your mobile computer and how to use ecom instruments Settings. You can also use this chapter to learn how to congure network communications and wireless security.
36 37Prole Settings Application • Power• ScanningScreen • Screen rotation SensorSounds Volume settingsSystem Component Versions System component versions (Read-only)USB USB connectionsPrinters MenuPrinters Options Parameters You Can ConfigurePrinter (if connected through Blue-tooth)Printer settings (auto detect printer, memory, display etc.)Note:    The Printer menu displays settings for the Bluetooth connected printers�                     The settings that appear in the menu are dependent on the printer that is                     paired with the device� The printer needs to be using the Wireless Printer applet�Core Messaging MenuCore Messaging Options Parameters You Can ConfigureServier IP Server IP (read-only)Associated Server IP Associated Server IPBroadcast Name Broadcast namePort Port (read-only)Keep Alive Ping Interval Keep alive ping intervalSmart Systems Information MenuSmart Systems Information Options Parameters You Can ConfigureIdentity Identity information (hardware version, rmware version,OS version etc.) (read-only)Administrator Administrator settings (name, phone and e-mail)Location Location settings (country, state, city, campus, detail)Information Device notes (read-only)If you see > next to a menu option, there are more screens available in the next level. If you see ... next to a menu option, there is only one more screen available.Most parameters are saved as soon as you tap OK. Some settings such as the Serial Port Switch require you to reboot the computer for the changes to take effect.Bluetooth Scanners SettingsCommunications MenuCommunications Options Parameters You Can ConfigureDevice Name Device Name802.11 Radio • Radio Enabled• Security Choice• Funk Security• IP Settings• Certicates• Allow Security ChangesEthernet Adapter • Not user accessibleBluetooth Bluetooth settings (power,discoverable, connectable etc.)WWAN Radio • Add new WWAN Connection• Edit WWAN Connections• Manage WWAN Radio State• Carrier Selection• WWAN InformationDevice Settings MenuDevice Settings Options Parameters You Can ConfigureBacklight Backlight settings (display backlight, keypad backlight, light level)Date and Time Date and time settingsFeatures Disabled by Policy None (read-only)Good Read • Bluetooth Scanner• RFID Scanner• Internal scanner• Dock tethered scannerIDL Runtime Versions Read-onlyKeypad Handle triggerScan button remappingPower Management • Power button• Battery power• External power• Device off sensor
38 39Navigate in Intermec SettingsYou can easily navigate through the screens in ecom instruments Settings to nd the parameter you need to congure.To move down a level in Intermec Settings:•    Tap the menu item in the list.To move back a level in Intermec Settings:•    Tap Back or Cancel on the Tile bar.To save a parameter setting:•     Tap OK.To exit Intermec Settings:•    Tap Menu > Exit or OK.Configure Profile Settings With Intermec SettingsA prole is a set of predened values that you can easily apply to the computer to ensure optimal performance in a specic scenario. The end user does not need to gure out the right” settings because we have already done that work for you. Prole Settings is available from the Start menu so you can make it available to the end user for easy conguration.Use ecom instruments Settings to determine the proles you want the end user to see in the Prole Settings application.1    Go to Device Settings > Prole Settings Application.2    Select Camera, Power, or Scanning.3    From the Camera, Power, or Scanning submenu, check or clear the Display check box for    the settings you want to have available to the end user.4    Click OK to save your selection.Restore Default SettingsYou can easily restore a menu to its default settings or all of theecom instruments Settings parameters to their default settings if necessary.1    Navigate to the menu that you want to restore to defaults.2    Tap Menu > Restore Menu Defaults.3    When prompted, tap Yes to restore the menu default settings.4    If prompted to refresh the computer,  tap Yes.You can restore defaults settings for all parameters.1    Tap Menu > Restore All Defaults. The applications asks if you are sure you want to restore    all defaults.2    Tap Yes.After several minutes, all of the default settings are restored.Hide Menu Items in Intermec SettingsYou can hide items in the Intermec Settings menus if you do not want to have them available for other users to access. Hidden items are not saved when you back up your settings in the Smart-Systems console.On the mobile computer,  you can:•     hide menu items by tapping and holding the item, and then choosing Hide Menu Item from  Device Monitor MenuDevice Monitor Options Parameters You Can ConfigureDevice Health Controls • Enable health data collection• Enable device health appication• Enable blue light (LED)• Set rule le location• Set data refresh periodsDevice Health Secreen Captures Device health sceeen capture settings (directory and screen capture allowed)Disabled Executables None (read-only)Device Wipe Device wipe settings (enable wipe and interval)License Manager MenuLicense Manager Options Parameters You Can ConfigureAbout About settings (read-only)License Vault None (displays applicaitions that are licensed)Head Module settings • Enable Modules• Setup ModulesVirtual Wedge MenuVirtual Wedge Options Parameters You Can ConfigureEnable Virtual Wedge Enable virtual wedgeVirtual Wege Method Set virtual wedge methodBarcode Scanner Wedge Bar code scanner wedge settings (bar code scanner grid and label encoding)Magstripe Reader Wedge Magstripe Reader GridLocation Services MenuLocation Services Options Parameters You Can ConfigureServer Server settings (port and anable server)Virtual GPS Virtual GPS settings
40 41Configure Bluetooth CommunicationsYour mobile computer is Bluetooth™-enabled, which lets you connect to other Bluetooth devices, such as scanners, printers, or audio devices. You need to turn on the Bluetooth  radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off. You can congure Bluetooth  communications using Intermec Settings or from the Start menu.1  Tap Start > Settings > Intermec Settings > Communications > Bluetooth.2  Select the Turn on Bluetooth  check box.3 (Optional) If you want your computer to be visible to other Bluetooth  devices, choose “Discoverable”.4  Tap OK.The Bluetooth radio maintains its state through a reboot or cold boot and maintains virtual COM ports. But, if you clean boot your computer you need to recreate pairings to devices.Connect to a Bluetooth ScannerYou can connect the computer to an Intermec Bluetooth scanner, such as the SF51 or SR61.1  Tap Start > Settings > System  > Wireless Scanning.2  Tap Add Device.  the popup list. When asked if you want to hide the menu, tap Yes.•    restore all hidden items in all menus, by tapping Menu > Unhide All Items.Note:    When you restore default settings in ecom instruments Settings, only the    settings for visible items are restored to defaults� The settings for hidden menu     items are not affected�Use Intermec Settings Remotely WithSmartSystems FoundationYour mobile computer is SmartSystems-enabled, which lets you open ecom instruments Settings from the SmartSystems console to remotely congure all of your mobile computers. For more infor-mation on SmartSystems, see Manage the Computer Using SmartSystems Foundation” on page 98.1    In the SmartSystems console, select a mobile computer and right-click.2    From the menu, select Intermec Settings.3    Congure the settings you need to change. As you choose parameters from the tree    structure,  help for each parameter appears in the upper right pane of Intermec Settings.4    When you are done making changes, choose File > Save Settings.For help using Intermec Settings, click Help > Contents. For information on all of the parameters in Intermec Settings, see the Intermec Settings Command Reference Manual.About Network CommunicationsYou can easily add the mobile computer to your wireless or wired data collection network. You can connect your computer using:•    802.11a/b/g/n radio communications.•    Ethernet communications.•    Bluetooth  communications.•    USB and serial communications.Configure 802�11a/b/g/n (Wi-Fi) Radio Communications L   Make sure all components with antennas are at least 30 cm (1 ft) apart when power is  Caution  applied. Failure to comply could result in equipment  damage.The mobile computer contains an 802.11 radio to transfer data using wireless communications and to support  the TCP/IP network protocols. This section of the manual assumes that your wireless network is set up, including your access points. By default, the 802.11 radio is disabled. Use the following procedure to enable the Wi-Fi radio using Intermec Settings. If you would like to use ScanNGo bar codes to easily enable the radio and set the default security settings, see Appendix C ScanNGo Wi-Fi Conguration Bar Codes” on page 167.1    Tap Start > Settings > System > Intermec Settings.2    From the Intermec Settings main menu, tap Communications > 802.11 Radio >      Radio Enabled.3    Select the Radio Enabled check box and tap OK. By default, the computer uses Funk   security and enables DHCP.4    Use Intermec Settings to congure any other parameters you need to use for      communication with your network.5    Congure 802.11 security. For help, see About Wireless Security” on page 85.
42 431  Tap Start > Settings > System > Bluetooth  Audio.2  Tap Search to nd your Bluetooth headset or hands-free     device.3  Select your device from the list and congure any settings.4  Click OK when you are done.Create an ISP ConnectionYou can create an Internet  Service Provider (ISP) connection to send and receive email messages using Messaging (Outlook Email) and view web pages using Internet Explorer Mobile. You need to get your ISP dial-up access telephone number, a user name, and a password from your ISP.1  Tap Start > Settings > Connections > Connections.2  Under My ISP, tap Add a new modem connection.3  Enter a name for the connection, such as ISP Connection.”4  If you are using an external modem connected to your mobile      computer  with a cable, select Hayes Compatible on COM1      from the Select a modem list.5  Tap Next.6  Enter the access phone number and then tap Next.7  Enter the User name, Password, and Domain  (if provided by     an ISP or your network administrator).8  Tap Finish.9  On the Connections screen, tap Advanced on the horizontal     scroll.10 Tap Dialing Rules.11  When the Enable Dialing Rules box appears, tap OK.12 Tap Edit.13  In the Name eld, enter your phone type       (Home, Mobile, or Work).14 Tap OK until you exit the Connections  screen.3  Select Quick Connect, Search, or Manual. Follow the onscreen     instruction to add a wireless scanner.Connect to a Bluetooth PrinterTo congure your computer for Bluetooth wireless printing, you need to:•    create an application that opens the wireless printing COM port on your computer.  For help, see the Bluetooth  Resource Kit, which is part of the ecom instruments Developer Library (IDL), available from the ecom instruments website at www.intermec.com/idl.•    select the current wireless printer on your computer. For help, see the next procedure.Note:    You can also print wirelessly using Microsoft APIs with Bluetooth  extensions for      Winsock and Bluetooth virtual COM ports� For help, see the Bluetooth  Resource     Kit documentation�1  Tap Start > Settings > System  > Wireless Printing.2  Tap Search to nd a printer, or tap Manual to enter a device ad    dress. Follow the onscreen instructions to select the current     wireless printer.3  (Optional) Tap Print Test Page. The printer prints out a test     page.Connect to a Bluetooth Audio DeviceUse the Bluetooth Audio enabler to discover, activate, and connect to Bluetooth audio devices such as a headset. This enables system sounds to be monitored through the headset.
44 45Choose Between Microsoft and Funk SecurityThe computer supports both Funk and Microsoft security, which dynamically select wireless networks based on your preferences. The option you choose depends on your network security needs.•    If you are using the computer in a static environment that requires a high level of security, you should use Funk security, which offers CCX v4.0 compliance, support for LEAP and TTLS, and conguration for up to four proles. To use Funk security, you need to select a prole. For help, see the next section, Select a Funk Security Prole.”•    If you are primarily using the computer to connect to Wi-Fi hotspots,  you may want to use Microsoft security. To use Microsoft security, you need to select it as your security choice. For help, see Select Microsoft as Your Security Choice” on page 90.Select a Funk Security ProfileYou can dene up to four proles for Funk security. Different proles let your computer communi-cate in different networks without having to change all of your security settings. For example, you may want to set up one prole for the manufacturing oor and one for the warehouse. By default, the active prole is Prole 1.Select a Funk Security ProfileUse the following procedure to select a Funk security prole.1    Start ecom instruments Settings.2    Choose Communications > 802.11 Radio > Funk Security.3    Choose a prole. A list of congurable settings appears.4    (Optional) In the Prole Label text box, enter a meaningful name for your prole.5    Congure your security settings. For help, see the next sections.6    Repeat Steps 3 through 5 for each prole you want to dene.7    Set an active prole by choosing it in the Active Prole list.8    Save your settings.Configure WPA or WPA2 Enterprise (802�1x) Security With FunkUse these procedures to set WPA-802.1x or WPA2-802.1x security on your computer with Funk security.1    Make sure the communications and radio parameters on your 70 Series are congured.2    Make sure Funk is selected as your security choice.3    Start ecom instruments Settings.4    Choose Communications > 802.11 Radio > Funk Security.5    Select the prole you want to congure.6    For Association, choose WPA or WPA2. Encryption automatically  defaults to TKIP or AES,   respectively.7    For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS.8    If you choose TTLS, EAP-FAST, or PEAP:a    For Prompt for Credentials, choose Enter credentials now.b     Enter a User Name and User Password.c     For Validate Server Certicate, choose Yes.Note:    The correct date must be set on your computer when you enable Validate     Server Certificate�Create a VPN Server ConnectionYou can create a Virtual Private Network (VPN) connection to securely connect to servers, such as a corporate network, through the Internet. Before you can create a VPN connection,  you need this information from your network administrator: •    User name•    Password•    Domain name•    TCP/IP settings•    Host name or IP address of the VPN serverAfter you have located this information, you can create a VPN server connection.1  Tap Start > Settings > Connections > Connections.2  Under My Work Network, tap Add a new VPN server     connection.3  Step through the screens to set up your VPN connection.About Wireless SecurityThe computer provides ve types of security for your wireless network:•    Wi-Fi Protected Access 2 (WPA2™)•    Wi-Fi Protected Access (WPA)•    802.1x•    LEAP•    WEPThis section explains how to congure wireless security on your mobile computer.  ecom instru-ments recommends that you implement  WPA2 security using PSK (Personal) or 802.1X (Enter-prise) key management as appropriate.You must use either Funk or Microsoft security to implement  your security solution. For details, see the next section, Choose Between Microsoft and Funk Security.” ecom instruments recom-mends that you always implement  WPA2 security using PSK (Personal) or 802.1X (Enterprise) key management.If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly congured.Note:    Your security choice does not depend on your authentication server�     For example, you can choose Funk security if you use Microsoft Active Directory®     to issue certificates�
46 472    Choose Communications > 802.11 Radio > Funk.3    Select the prole you want to congure.4    For 8021x, choose LEAP.5    For Association, choose Open, WPA, WPA2, or Network EAP. Encryption automatically    defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose    Open or Network EAP.6    For Prompt for Credentials, choose Enter credentials now.7    Enter a User Name and User Password.8    Save your settings.Configure Static WEP Security With Funk SecurityUse the following procedure to congure static WEP security with Funk. ecom instruments recom-mends that you use WPA2-PSK instead of WEP if possible.1    Make sure the communications and radio parameters on your computer are congured.2    Make sure Funk is selected as your security choice.3    Start ecom instruments Settings.4    Choose Communications > 802.11 Radio > Funk Security.5    Select the prole you want to congure.6    For Association, choose Open.7    For Encryption, choose WEP.8    For 8021x choose None.9    Dene a value for the keys you want to use. You can dene up to four keys (Key 1 through    Key 4). Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending    on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for    128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.10  For Transmit key, choose the key you want to use for transmitting data.11   Save your settings.Use Open (No Security) Associations with FunkUse the following procedure to congure your mobile computer for open security using Funk.1    Start ecom instruments Settings.2    Choose Communications > 802.11 Radio > Funk Security.3    Select the active prole you are using.4    For Association, choose Open.5    For Encryption, choose None.6    Tap OK. Your settings are saved.Select Microsoft as Your Security ChoiceThe default security setting is Funk. If you want to use Microsoft Wireless Zero Conguration (WZC) security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset the computer for your change to take effect.With Microsoft as your security choice, you can congure:•    WPA or WPA2•    802.1x•    Static WEP9    If you choose TLS:a    Load a user and root certicate on your computer. For help, see Load a Certicate”    on page 95.b    Enter a User Name and Subject Name.c    For Validate Server Certicate, choose Yes.Configure WPA or WPA2 Personal (PSK) Security With FunkUse the following procedure to congure WPA-PSK or WPA2-PSK with Funk security.1    Make sure the communications and radio parameters on your computer are congured.2    Make sure Funk is selected as your security choice.3    Start ecom instruments Settings.4    Choose Communications > 802.11 Radio > Funk Security.5    Select the prole you want to congure.6    For Association, choose WPA or WPA2.7    For 8021x, choose None.8    For Pre-Shared Key, enter the pre-shared key or passphrase. The pre-shared key must be    a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match    the key value on the access point. The passphrase must be from 8 to 63 characters. After    you enter a passphrase, the i.roc® Ci70 -Ex internally converts it to a pre-shared key. This    value must match the passphrase on the authenticator.9    Save your settings.Configure 802�1x Security With Funk SecurityUse the following procedure to congure 802.1x-WEP security with Funk security. ecom instru-ments recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.1    Make sure the communications and radio parameters on your computer are congured.2    Make sure Funk is selected as your security choice.3    Start ecom instruments Settings.4    Choose Communications > 802.11 Radio > Funk Security.5    Select the prole you want to congure.6    For Association, choose Open.7    For Encryption, choose WEP.8    For 8021x, choose TTLS, PEAP, or TLS.9    If you chose TTLS or PEAP:a    Enter a User Name.b    For Prompt for Credentials, choose Enter credentials now.c    Enter a User Password.d    For Validate Server Certicate, choose Yes.10  If you choose TLS:a    Load a user and root certicate on your computer. For help, see Load a Certicate”    on page 95.b    For Validate Server Certicate, choose Yes.c    Enter a User Name and Subject Name.11  Save your settings.Configure LEAP Security With FunkAfter you congure the communications and radio parameters on your mobile computer and select Funk as your security choice, you can congure LEAP.1    Start ecom instruments Settings.
48 49Configure 802�1x Security with MicrosoftUse the following procedure to congure 802.1x security with Microsoft security. ecom instruments recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.1    Make sure the communications and radio parameters on your computer are congured.2    Start ecom instruments Settings.3    Choose Communications > 802.11 Radio > Microsoft Security.4    For Infrastructure Mode, choose Infrastructure.5    For Network Authentication, choose Open.6    For Data Encryption, choose WEP.7    For 802.1X Authentication, choose TLS or PEAP.8    If you choose TLS:a    Load a user and root certicate on your computer. For help, see Load a Certicate”    on page 95.b    Choose Properties. The Certicates dialog box appears.c    Select the certicate you want to use from the list. The User Logon dialog box appears.d    Enter a User Name and Domain and tap OK.e    Tap OK to exit the Certicates dialog box.f     Press OK to save the Microsoft Security settings.9    If you choose PEAP:a    Load a root certicate of the authentication server on your computer.  For help, see Load a    Certicate” on page 95.b    Press OK to save the security settings and the User Logon dialog box appears.c    Enter a User Name, Password, and Domain. Select Save Password if you want to save the    password for future authentication sessions.d    Press OK to save the Microsoft Security settings.10  For Network Key Setting, choose Automatic.11   Save your settings.Configure Static WEP Security With MicrosoftUse the following procedure to congure static WEP security with Microsoft security. ecom instru-ments recommends that you use WPA2-PSK instead of WEP if possible.1    Make sure the communications and radio parameters on your computer are congured.2    Start ecom instruments Settings.3    Choose Communications > 802.11 Radio > Microsoft  Security.4    For Network Authentication, choose Open.5    For Data Encryption, choose WEP.6    For Network Key Setting, choose Enter Key and Index.7    For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes    long depending on the capability of the radio. Set a 5-byte value for 64-bit WEP or a    13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex   pairs.8    For Network Key Index, select the key you want to use for data transmission.9    Save your settings.Use Open (No Security) Associations With MicrosoftUse the following procedure to congure your mobile computer for open security using Microsoft WZC.1    Start ecom instruments Settings.2    Choose Communications > 802.11 Radio > Microsoft Security.Select Microsoft SecurityUse the following procedure to select Microsoft security.1    Start ecom instruments Settings. For help, see Congure the Computer” on page 67.2    Choose Communications > 802.11 Radio > Security Choice.3    From the Security Choice list, select Microsoft Security. An alert box appears telling you    that you must save your settings and reboot the computer for the new security choice to    take effect.4    Choose Yes. The computer resets and starts with Microsoft Security as the Security Choice.Configure WPA or WPA2 Enterprise (802�1x) Security With MicrosoftUse these procedures to set WPA-802.1x security on your computer with Microsoft security.1    Make sure the communications and radio parameters on your computer are congured.2    Start ecom instruments Settings.3    Choose Communications > 802.11 Radio > Microsoft  Security.4    For Infrastructure Mode, choose Infrastructure.5    For Network Authentication, choose WPA or WPA2. Data Encryption automatically defaults    to TKIP for WPA and AES for WPA2.6    For 802.1x Authentication, choose either TLS, or PEAP.7    If you choose TLS:a    Load a user and root certicate on your computer. For help, see Load a Certicate”    on p.95.b    Choose Properties. The Certicates dialog box appears.c    Select the certicate you want to use from the list. The User Logon dialog box appears.d    Enter a User Name and Domain and tap OK.e    Tap OK to exit the Certicates dialog box.f     Press OK to save the Microsoft Security settings.8    If you choose PEAP:a    Load a root certicate of the authentication server on your computer.  For help, see Load a    Certicate” on page 95.b    Press OK to save the security settings and the User Logon dialog box appears.c    Enter a User Name, Password, and Domain. Select Save Password if you want to save the    password for future authentication sessions.d    Press OK to save the Microsoft Security settings.Enable WPA or WPA2 Personal (PSK) Security With MicrosoftUse the following procedure to enable WPA-PSK With Microsoft Security.1    Make sure the communications and radio parameters on your computer are congured.2    Start ecom instruments Settings.3    Choose Communications > 802.11 Radio > Microsoft  Security.4    For Infrastructure Mode, choose Infrastructure.5    For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to    TKIP for WPA and AES for WPA2.6    For Pre-Shared Key, enter the pre-shared key or the passphrase. The pre-shared key must    be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must    match the key value on the authenticator. The passphrase must be from 8 to 63 characters.    After you enter a passphrase, the computer internally converts it to a pre-shared key.7    Save your settings.
50 513    For Network Authentication, choose Open.4    For Data Encryption, choose Disabled.5    Tap OK. Your settings are saved.Load a CertificateTo use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certi-cate on the computer and a trusted root certicate authority (CA) certicate. Certicates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certicate is issued by a certicate authority.1  Start ecom instruments Settings.2  Go to Start > Settings > System > Intermec Settings.3  Tap Communications > 802.11 Radio > Certicates. The     Certicates screen appears.4  To import a certicate chain:a   Tap Import Certicates to install the selected certicate.b   In the CertImportUI screen, tap the <<< button next to the      Select pfx to import text eld.c   Select the root certicate from the list.d   Tap Import Certicate.5  To import user and root certicates from a Microsoft IAS server:a  Tap Import Certicates.b  Tap Web Enrollment.c  Enter the User, Password, and Server (IP address) to log into     the server.d  Tap OK. A dialog box appears asking if you want to load the     root certicate.e  Tap OK. The Enrollment Tool message box appears telling you     that the certicate has been added.f   Tap OK to close the message box.
52 53Manage the Computer in Your NetworkWhen you have multiple mobile computers  and peripherals in yournetwork, it is essential to have an easy way to manage updates, congure all of the devices, and remotely troubleshoot problems. ecom instruments provides a free device management software platform called SmartSystems™ Foundation to help you manage your devices. You can also pur-chase third-party device management software through a vendor.Manage the Computer Using SmartSystems Foundation ecom instruments‘s SmartSystems Foundation is a software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. The SmartSystems Foundation console displays all SmartSystems-enabled computers and peripherals in your net-work.Intermec SmartSystems Foundation Console       Through the console, you can:•     drag-and-drop conguration bundles, operating system updates, and rmware upgrades    to multiple computers.•     save conguration settings from a single device and deploy those settings to many   devices simultaneously.•     remotely change settings on SmartSystems-enabled computers and peripherals. The    SmartSystems Foundation console can report on asset locations and battery status,   making it easier to manage your mobile devices.6Manage the computerUse this chapter to learn how to remotely update, congure and monitor your ecom instruments mobile computers. You will also nd information on installing and developing software applications  as well as how to upgrade the system software.
54 552    Double-click the application le to install it. The application le should appear in the    Software Vault.3    From the SmartSystems console in the Software Vault, drag-and-drop the application onto    each mobile computer in your network, or drop the application  on a group of computers    contained in a folder. Install Applications Using Microsoft ActiveSync When you only have a few computers to update with applications, you can copy les using Micro-soft ActiveSync. This procedure assumes that Microsoft ActiveSync is installed on your PC and is up and running.1    Connect to the mobile computer via ActiveSync.2    Copy the .cab les from your development PC to the computer.3    Reboot or cold boot the computer.4    After the boot process is nished, browse to the .cab les and tap the les to install them.Install Applications Using a Storage CardUse a storage card to install applications on one computer at a time or if you have no network con-nection.1    Copy your application le to the storage card.2    Install the storage card in the mobile computer.3    On the mobile computer,  browse to the Storage Card folder and run your application.Launch Applications AutomaticallyThere are two ways to launch an application  automatically on a cold boot:•    Set up your .cab le to place a shortcut to the application in the \Windows\StartUp directory    at install time.•    Use AutoRun.exe to start your application at boot time. AutoRun ships on the computer and    automates other operations.At boot time, AutoRun executes any commands found in its data le,Autouser.dat. For more information on how to use the AutoRun.exe feature, view the Readme.txt le located in the My Device\Flash File Store\2577 directory on your computer.Update the System SoftwareThe mobile computer uses SmartSystems bundles to update the operating system (OS) and the system software.You can use these methods to update your mobile computer:•    You can update individual computers, or multiple computers  at the same time using the    SmartSystems console. For help, see the next section, Update Individual or Multiple    Computers Using the SmartSystems Console”.•     You can update individual computers  using a microSD card.Update Individual or Multiple Computers Using the SmartSystems ConsoleYou can use the SmartSystems console to update the operating system or system software on your mobile computer.  The console is part of SmartSystems Foundation and is available from the ecom instruments website. Before you can update your mobile computer,  you need:•     SmartSystems Foundation. To download SmartSystems Foundation,    go to www.intermec.com/SmartSystems and click the Downloads tab.With a Provisioning license, SmartSystems Foundation can automatically push software, congura-tion settings, and other les to connected mobile computers. The license also enables ScanNGo, which makes connecting additional mobile computers to your wireless network as easy as reading bar codes. You can download SmartSystems Foundation from the ecom instruments website at no charge. For more information, visit www.intermec.com/SmartSystems. To purchase a Provisioning license, contact your local Intermec sales representative.Manage the Computer Using Third-Party SoftwareYou can use third-party  software such as Wavelink Avalanche to centrally manage your ecom instruments devices. Device management software enables you to update software, increase security, track your assets, and troubleshoot devices remotely. You can download the Wavelink Enabler for the mobile computer from the Wavelink website. For more information, visit the ecom instruments website and search for Wavelink Avalanche or visit www.wavelink.com  to download the enabler.Develop and Install ApplicationsUse the Intermec Resource Kits to develop applications  to run on the mobile computer.  The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the ecom instruments Developer Library (IDL), and can be downloaded from the ecom instruments website at www.intermec.com/idl.For more information, see the Intermec Developer Library Resource Kit Developer Guide.Package Your ApplicationFor very simple applications, the executable le may be the only le you need to deploy. More typi-cally, you will have a set of les to install.ecom instruments recommends using .cab les to install your applications. The computer uses standard Windows Mobile .cab les and will install third-party  .cab les.Choose a Target LocationYou can have your .cab le place your application  in any of these memory locations on the mobile computer:•     The ObjectStore.•     The optional microSD card. Depending on available disk space, you may want to consider    installing your application  les on the microSD card. Using a card creates the Storage    Card folder on the computer.•     The non-volatile Flash File Store. Applications and data in the Flash File Store will persist    through a clean boot.Note:    The Flash File Store is erased if you reflash the operating system image� Files copied to any of these locations are safe when you cold boot the computer as long as the AutoRun system is installed in the appropriate location. When AutoRun is installed on the computer,  all .cab les in the CabFiles folder are automatically extracted after a cold boot. For more informa-tion about AutoRun, see the ecom instruments Developer Library Resource Kit Developer Guide.Install Applications Using SmartSystems Foundation ConsoleYou can use the SmartSystems console to drag-and-drop ecom instruments applications  onto your mobile computer. The console is part of SmartSystems Foundation.1    Download your application le from the ecom instruments website and unzip it on your    desktop PC.
56 57•     the SmartSystems bundles you want to install. These SmartSystems bundles are available    from the ecom instruments website at www.intermec.com. Go to Support > Downloads >    OS/Firmware/Drivers list.After you have located these items, you can update your mobile computer using SmartSystems Foundation.1    Open the SmartSystems console.2    Make sure the mobile computer is discovered.3    Make sure the mobile computer is in a powered dock or that power management is   disabled.4    Download the SmartSystems bundle to your PC.5    Double-click the SmartSystems bundle on your PC to extract the update les to the    software vault.6    From the SmartSystems console, locate the bundle to install and drag them to each mobile    computer (or group in a folder) you want to update. The SmartSystems console installs the    update on your mobile computers.After the download is complete, your mobile computer begins the update process and automati-cally performs a cold boot. The computer then boots into a special Update Loader mode where the computer has no network connections and is completely unusable. This process can take anywhere from 30 seconds to 15 minutes depending on the update.After the update is complete, the computer boots again.Note:    The SmartSystems console indicates that your mobile computer is offline, by      displaying a red stop symbol, until the computer reboots and reconnects to the system� Update Individual Mobile Computers Using a microSD CardYou can transfer upgrade bundles from your desktop PC to your mobile computer using a storage card. Before you can update your mobile computer,  you need:•      the SmartSystems bundles you want to install. These SmartSystems bundles are available    from the Intermec website at www.intermec.com. Go to Support > Downloads >      OS/Firmware/Drivers list.•     a microSD card formatted to FAT or FAT32.After you have located these items, you can update your mobile computer using a storage card.1    Download the SmartSystems bundle to your PC and note the download location.2    On your desktop PC, navigate to the download location and select the folder with the    correct rmware version. For example, umts_wwe or umts_tp.3    Transfer the autoash.img le into the root directory of the microSD card.4    Turn off your mobile computer  and install the microSD card in your mobile computer.    For help, see Insert a MicroSD Card” on page 29.5    Turn on your mobile computer. The update process begins. Your mobile computer may    restart several times during this process. When the update is complete, the Autoash    Complete message appears.6    Remove the microSD card.7    Reboot your mobile computer and follow the setup process.Note:    If you do not remove the storage card, the update process repeats each time the      computer  reboots�
58 59About the Intermec DashboardThe Intermec Dashboard is designed to provide proactive monitoring of your mobile computers to prevent downtime. You can easily see the health of the device and can help pinpoint the source of a problem to determine if it is hardware or software related.Intermec Dashboard displays information such as the status of network connections, battery us-age, storage space, and internal devices. It also provides system information such as the operat-ing system, rmware, and hardware conguration.•    Press the Intermec Dashboard button (m) on the computer keypad.Intermec Dashboard Main ScreenIntermec Dashboard is highly integrated  with SmartSystems Foundation. You can use SmartSys-tems Foundation to remotely monitor the health of your computers. For more information, refer to the SmartSystems online help.Troubleshoot Your Mobile ComputerUse the troubleshooting tables in this section to x problems with the Wi-Fi connection, 802.1x security, the imager, or general problems with operating the mobile computer.If you send the computer in for service, it is your responsibility to save the computer data and con-guration. ecom instruments is responsible only for ensuring that the hardware matches the original conguration when repairing or replacing the computer.Troubleshoot the Wi-Fi ConnectionUse this troubleshooting table to help solve problems with your 802.11 radio connection.Problems With the Wi-Fi ConnectionProblem SolutionWhen you turn on the com-puter  after it was suspended for a  while (10 to  15 minutes or longer), it can no longer send or receive messages over the network.Host may have deactivated or lost current terminal emulation ses-sion. In a TCP/IP direct connect network, turn off the Keep Alive” message from host to maintain the TCP session while the com-puter is suspended.7Troubleshoot and Maintain the computerIf you encounter any problems while using the i.roc® Ci70 -Ex computer, look in this chapter to nd a possible solution. You will also nd information on routine maintenance.
60 61Check 802�11 Network StatusIf you have trouble connecting to your 802.11 wireless network:•     Make sure you have correctly set network parameters on the computer.•     Check your wireless security settings.Follow the next procedure to verify available access points and networks, check signal strength,  and view other diagnostics. If you need to contact ecom instruments Product Support, this informa-tion can be helpful in troubleshooting wireless network connection  issues.1    Tap Start > iSpyWiFi. The ISpyWiFi application launches.The ISpyWiFi tab shows:•     MAC address and IP address of the 802.11 radio.•     network association status, including the SSID and MAC address of the access point.•      security conguration.•      radio transmit power and signal strength  information.2    Tap the Scan tab to view a list of available 802.11 networks. The list includes the signal    strength,  channel, and MAC address for each network.•     Tap Scan to refresh the screen.3    Tap the Supp tab to view radio supplicant information, including a list of supplicant events    and authentication status.•     To verify the settings for the currently active security prole, tap Congure Prole.    ecom instruments Settings launches for you to congure 802.11 Radio settings.•     To try reconnecting to the network, tap Reconnect.•     To delete the events in the list, tap Clear Events.4    Tap the Ping tab to run a ping test to the host.a     In the Host eld, enter the IP address of the host.b    From the Repetitions  list, choose the number of times the computer will ping the host.c    Tap Ping. The graph shows the amount of time it takes for the host to return the ping.    Tap List to see this information in a list format.5    Tap the RSSI tab to view the received signal strength  of the host signal. The information    box includes the current signal strength,  host SSID name, MAC address, data rate, and    transmit power.•     Tap Mark to place an arrow marker above the graph.6    Tap the Conf tab to set up a log le that lists RSSI history. This screen includes the 802.11    radio driver version and available radio modes.a     Check the Log to File check box.b    (Optional) Change the sample period and number of samples displayed.c    Tap Log File. The Save As screen appears.d    (Optional) Change the name of the saved log le, the folder to which the le will be saved,    the content  type (log or text), and the location.e    Tap OK.Troubleshoot Reading Bar CodesUse this section to troubleshoot problems that may prevent you from being able to read a bar code, such as the symbology not being enabled.The computer is connected to the network and you move to a new site to collect data. Your computer now shows you are not connected to the network.Move closer to an access point or to a different location to rees-tablish communications until you reconnect with the network.The computer  appears to be connected to the network, but you cannot establish a termi-nal emulation session with the host computer.There may be a problem with the host computer, or with the con-nection between the access point and the host computer. Check with the network administrator to make sure the host is running and allowing users to log in to the system.The computer  appears to be connected to the network, but the host computer is not re-ceiving any information from the i.roc® Ci70 -Ex computer.There may be a problem with the connection between the access point and the host computer. Check with the network administrator or use your access point user’s manual.A network connection icon appears in the toolbar, but then disappears.The computer  may not be communicating with the intended ac-cess point. Make sure the network name matches the access point network name. Default network name is INTERMEC.”The access point may not be communicating with the server. En-sure the access point is turned on, properly congured, and has 802.1x security enabled.                                                        Troubleshoot 802�1x SecurityUse the following table to troubleshoot problems with your 802.1x security that will prevent you from connecting to your network, such as an incorrect password.Problems With 802�1x SecurityProblem SolutionThe computer  indicates it is not authenticated.Make sure that:•    the  User  Name  and  Password  parameters  on  the  computer must match the user name and password on authentication serv-er. You may need to reenter the password on both the computer and authentication server.•  on your authentication server, the user and group are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software.•  the IP address and secret key for access point must match the IP address and secret key on the authentication server. You may need to reenter the IP address and secret key on both your ac-cess point and authentication server.•  the authentication server software is running on the server PC.You receive a message say-ing The server certicate has expired or your system date is incorrect” after you perform a clean boot on the computer.Date and time are not saved when you perform a clean boot.  Reenter the date and time, and then save your changes.
62 63Use ScanDiagnostic to Troubleshoot the ScannerUse the ScanDiagnostic application to troubleshoot problems such as the inability to read a bar code or a scanner that does not turn on.1    From the Home menu, tap Start > ScanDiagnostic.2    From the Scan Health screen, select the scanner you want to troubleshoot and then tap   Diagnose.  The application checks to make sure the scanner is enabled and checks settings to make    sure they are optimized.3    From the Scan Test screen, press and hold the Press to Scan button while aiming at the    bar code you want to read.  After the computer scans the bar code, it beeps and the label data, data length, and   symbology appear on the screen.4    Press the right arrow button to view any recommended  settings.5    To accept the recommended  settings, tap Apply.6    Tap OK to exit.Troubleshoot Operating the ComputerUse this section to troubleshoot problems that may prevent you from being able to operate the computer.Problems Operating the ComputerProblem SolutionYou press the Power button and nothing happens.    Try the following solutions:•  Replace or charge the battery. The battery may be completely         drained.•  Remove the battery and press the Reset button to perform a       cold boot. For help, see Cold Boot the Computer” on page 115.The computer  appears to belocked up and you cannot enter data.•  Press the Power button and select Suspend from the Power    Options  menu. Press the Power button to turn the screen    back on.•  Press the Power button and select Reboot from the Power    Options menu.•  Remove the battery and press the Reset button to perform a       cold boot. For help, see Cold Boot the Computer” on page 115.•  Try reloading the rmware. For help, see Update the    System Software” on page 102.•  If the computer does not boot or reset, contact your ecom     instruments representative for help.The accelerometer does not appear to be accurate.You may need to calibrate the accelerometer using the Sensor Calibration application. Tap Start > Settings > System > Sensor Calibration. Rotate the computer  to calibrate all six orientations.You tap the screen and noth-ing happens.Align your screen. For help, see Align the Screen” on page 43.You cannot type a character on the keypad or you can only type uppercase or lower-case letters.You  may  have  locked  a  modier  key  on  the  keypad.  Press the necessary key sequence to unlock the key. For help, see About the Keypad” on page 15.                                          Problems Reading Bar CodesProblem SolutionYou cannot see the illumina-tion beam or frame from the imager when you press the Scan button and aim the im-ager at a bar code label.• You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again.• You may be reading the bar code label straight on.” Change the reading angle and try again.• The imager hardware trigger might be disabled in ecom in-struments Settings. To check the setting go to Start > Set-tings > Systems  > Data Collection > Scanner Settings. Hard-ware trigger should be checked.When you release a Scan button or handle trigger, the Good  Read  light  does  not turn off.The Good Read light will remain on if you congure the computer  to use continuous/edge triggering. If you congure the computer  for level triggering and the Good Read light remains on, there may be a problem. Press one of the Scan buttons or pull the trigger again without  scanning a bar code label. If the light is still on, contact your local ecom instruments representative.The scanner will not read the bar code label.• Aim the scanner beam to cross the entire bar code label in one pass. Vary the scanning angle.• Check the quality of the bar code label. Scan a bar code label that you know will scan. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.• Make sure the bar code symbology is enabled and cong-ured correctly. Use ecom instruments Settings to check the symbologies. Expand Data Collection > Symbologies be-neath devices listed (scanner, virtual wedge) to check and enable symbologies, then scan the bar code label again.• Make sure the computer application is expecting input from a bar code. You may need to type this information instead.• The scanner may not be turned on or the scanner may be unable to scan a specic bar code. Run the ScanDiagnostic application to help you troubleshoot the problem. For more information, seeThe scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured.The scanner window may be dirty. Clean the window with a solu-tion of ammonia and water. Wipe dry. Do not allow abrasive mate-rial to touch the window.You scan a valid bar code la-bel to enter data for your ap-plication. The data decoded by the scan module does not match the data encoded in the bar code label.The computer  may have decoded the bar code label in a symbol-ogy other than the label’s actual symbology. Try scanning the bar code label again. Make sure you scan the entire label.The input device attached to the computer  does not work well or read bar code labels very quickly.Set the  Scanner Model  command to the specic attached input device. Check enabled bar code symbologies and enable only the symbologies being used.
64 65Clean Boot the ComputerL  A clean boot erases the memory in the mobile computer, including  all applications and  Caution  data files, with the exception of those found in the Flash File Store, or any removable   storage�If the computer seems to be locked up, try cold booting it. If this process does not work, use a clean boot to get the computer up and running for further troubleshooting.You can perform a clean boot using the mobile computer.1   During Reeboot immediately press and hold the Power button and Volume Down button    (the lower button on the right side).2    Continue  to hold the Power button and the Volume Down button down until you are    prompted to release them.3    Press the Volume Up button on the right side to start the clean boot.4    Wait for the computer to load les from its ROM.You can also perform a clean boot using the SmartSystems Console.•    Right-click the i.roc® Ci70 -Ex computer and select Intermec Power Tools > Clean Boot Device.Clean the ComputerTo keep the computer in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the computer.  To clean the computer, use a solution  of ammonia and water.L  There are no user-serviceable parts inside the i�roc® Ci70 -Ex computer�Caution  Opening the computer will void the warranty and may cause damage to the internal   components�1    Press the Power button and choose to suspend the computer.2    Dip a clean cloth towel in the ammonia solution and wring out the excess.3    Wipe off the imager window, camera lens, and ash area. Do not allow any abrasive    material to touch these surfaces.4    Wipe dry.Find Your Configuration NumberUse the following procedure to help you nd the conguration number of your computer.•    Look at the label on the back of the computer.Find Your Operating System VersionUse the following procedure to nd the OS version of your mobile computer.1    Press the Intermec Dashboard  (m) button to launch the Dashboard.2    Tap the Information bar. The Information Details page appears and displays information    such as the rmware version and the OS version.Reset the ComputerIf the computer does not resume after pressing the Power button, or if the computer or an applica-tion locks up, you may need to reset the computer.  The computer uses the conguration currently saved in ash memory during the boot process. There are three ways to reset the computer:•    Reboot•    Cold boot•    Clean bootReboot the ComputerYou may need to reboot the computer to correct conditions  where an application stops responding to the system.•    Press the Power button and select Reboot from the menu.The computer systematically shuts down, restarts, and goes through the initialization process.Cold Boot the ComputerIn some cases where the computer completely stops responding, it may be necessary to perform a cold boot or hard reset. Because cold booting may result in data loss, use this method only if all other recovery methods have failed.Note:    Cold booting the computer does not guarantee that cached disk data will be saved,      so transactional data may be lost during the reset� All other data, such as      configuration and network settings, is preserved�1    Press and hold both R buttons simultaneously for about 5 seconds. The computer will   reboot.2    Wait while the mobile computer boots. When the cold boot is complete, the Home screen   appears.Location of i�roc® Ci70 -Ex/ Reset ButtonsReset button
66 67Physical and Environmental Specificationsi�roc® Ci70 -Ex Physical DimensionsDimensions    standard conguration225 x 85 x 58 mm (8.8 x 3.3 x 2.3 inches) with optional head modules 249 x 85 x 58 mm (9.8 x 3.3 x 2.3 inches)Weight           standard conguration980 g (2.16 lb) with batteryEnvironmental SpecificationsOperating temperature              -20 °C to 50 °C (-4 °F to 120 °F)Storage temperature                    -20 °C to 60 °C (-4 °F to 140 °F)Charging temperature                 5 °C to 35 °C (41 °F to 95 °F)Relative humidity (operating)     5% to 95% non-condensingEnvironmental rating                  IP65 compliantDrop Specications All corners and sides from 1.2 m (4 ft) per MIL-STD 810GPower and Electrical SpecificationsBattery type Rechargeable Lithium-ion  (Li-ion) battery AM Ci70 -ExBattery capacity 3.7 V, 4000 mAh (14.8 Wh)Electrical rating x 4.37/4.8 V; 2/1,5 AOperating SystemMicrosoft Windows Embedded Handheld 6.5.3HardwareMain processor options  TI OMAP3, 1 GHzMemory 512 MB RAM Persistent storage 1 GB FlashRemovable storage up to 32 GB user-accessible microSD card slotKeypad QWERTY, NumericImaging options via optional head modulesASpecifications and Default Settings
68 69Radio Bands b/g (2.4 GHz)Radio Enabled OffEthernet Adapter SettingsEthernet Adapter Setting Default ValueDHCP EnabledBluetooth SettingsBluetooth Setting Default ValueBluetooth Power OffWWAN Radio SettingsWWAN Radio Setting Default ValueWWAN Radio Enabled EnabledSerial Port SwitchSerial Port Switch Setting  Default ValueSerial Port Switch Standard Docking and IrDADevice SettingsUse device settings to congure settings on the mobile computer.Device SettingsDevice Setting Default ValueDate N/A Time N/AGood Read SettingsGood Read Setting Default ValueInternal Scanner Good Read Beep One BeepTethered Scanner One BeepBluetooth Scanner Good Read Beep One BeepBacklight SettingsBacklight Setting Default ValueTouch Screen SpecificationsTransmissive VGA display with high-durability  touch screen; 480 x 640 pixels; 8.9 cm (3.5 in) diagonal active area; LED backlight and ambient light sensor.Standard Communications•    GPS•    802.11a/b/g/n•    Bluetooth•    USB Full Speed V2.0 ClientOptional Communications•    UMTS•    CDMAWireless LANStandards compliant IEEE 802.11a/b/g/n (2.4 GHz and 5 GHz), Single StreamData rates up to 72MbpsSecurity 802.11i, WPA, WPA2, 802.1x (EAP-TLS, TTLS, PEAP, EAP-FAST), WEPCertications WPA2™ (Enterprise, Personal), WPA™ (Enterprise, Personal), Wi-Fi, WMM®, WMM Power Save, Cisco Com-patible Extensions (CCX 4.0)Regulatory ApprovalsFCC, CE, cULus Listed, DEMKOCommunicationsUse communications settings to congure how the mobile computer communicates with the net-work.Communications SettingsCommunications Setting Default ValueDevice Name ecom instruments CXXX (where XXX indicates the model of mobile computer)802.11 Radio Settings802.11 Radio Setting Default ValueSecurity Choice Funk Allow Security ChangesEnabled Active Prole Prole 1DHCP EnabledImport Root Certicates FalseImport User Certicates FalseImport Pac Files False
70 71Enable Camera Scan Show Option in Prole SettingsPowerAlways On Show Option in Prole SettingsMaximize Battery Life Show Option in Prole SettingsNormal Show Option in Prole SettingsScanning1D Bar Codes Optimized Show Option in Prole SettingsBright Sunlight Show Option in Prole SettingsReective Labels Show Option in Prole SettingsStandard Show Option in Prole SettingsGPS SettingsUse GPS settings to congure how the mobile computer communicates with the GPS network.GPSGPS Setting Default ValueEnable Bread Crumbing DisableCore Messaging Service SettingsUse core messaging service settings to congure the message routers between client and server software applications.Core Messaging ServiceCore Messaging Service Setting Default ValueAssociated Server IP Null Broadcast Name                                           INTERMEC Port 62241Keep Alive Ping Interval 30 SecondsDevice Monitor SettingsUse device monitor settings to congure how the mobile computer monitors the network.Device Health ControlsDevice Health Setting  Default ValueEnable Health Data Collection OnEnable Device Health Application OnEnable Blue Light Off for Ready-to-WorkSet Rule File Location \SmartSystems\HealthRules.txtSystem Device Health Refresh (seconds) 90Network Device Health Refresh (seconds) 45Display Backlight Adjustment NormalKeypad Backlight On Based on Light LevelLight Level LowScreen SettingsScreen Setting Default ValueScreen Rotations Portrait 0 DegreesScreen Rotation Sensor DisabledSound SettingsSound Setting Default ValueBeeper and Voice Medium Headset Beeper Very Low Vibrate Mode Intensity 1 Strong Pulse Screen Taps OffKey Clicks OffKeypad SettingsKeypad Setting Default ValueButton Remapping ScannerPower Management SettingsPower Management Setting Default ValueEnable Power Button Screen OnScreen Options Displayed Hibernate, Suspend, RebootScreen Timeout (Seconds) 5Power Button Behavior Suspend Device Turns Off After (Battery Power) 5 minutes Screen Turns Off After (Battery Power) Disabled Device Turns Off After (External Power) Disabled Screen Turns Off After (External Power) Disabled Device Off Sensor DisabledProfiles Settings ApplicationProfiles Settings Default ValueCameraDisable Camera Scan Show Option in Prole Settings
72 73Device Health Screen CapturesDevice Health Screen Captures Setting Default ValueDirectory \SmartSystems\ScreenCaptureScreen Captures Allowed 3Device WipeDevice Wipe Setting Default ValueEnable Wipe DisabledHead Modules SettingsAdditional settings and intantion are provided separatly on www.intermec.com.Head Modules SettingsSettings Default ValueEnable Module No USB DeviceNo UART DeviceVirtual Wedge SettingsUse virtual wedge settings to congure the virtual wedge.Virtual Wedge SettingSetting Default ValueVirtual Wedge Ena b l e Ba r  C ode S c anne r  G rid                                           Null Label Encoding (Code Page) 1252Magstripe Reader Grid Null
74 75Standard CharactersUse the following tables to learn how to enter standard and other available characters and func-tions  with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which you can access by tapping the keyboard icon on the touch screen.i�roc® Ci70 -Ex Keypads and Keystrokesi�roc® Ci70 -Ex Alphanumeric CharactersCharacter Numeric Keypad QWERTY Numeric Keypada  c 2  Ab  c 2 2  Bc  c 2 2 2  Cd  c 3  De  c 3 3  Ef  c 3 3 3  Fg  c 4  Gh  c 4 4  Hi  c 4 4 4  Ij  c 5  Jk  c 5 5  Kl  c 5 5 5  Lm  c 6  Mn  c 6 6  No  c 6 6 6  Op  c 7  Pqc 7 7  Qr  c 7 7 7  Rs  c 7 7 7 7  St  c 8  Tu  c 8 8  Uv  c 8 8 8  Vw  c 9  Wx  c 9 9  Xy  c 9 9 9  Yz  c 9 9 9 9  ZA  c 1 2  y AB  c 1 2 2  y BC  c 1 2 2 2  y CBKeypads and Keystrokes
76 77i�roc® Ci70 -Ex Characters and FunktionsTo Enter Numeric Keypad QWERTY Numeric Keypad@ (at symbol) N/A b Q& (ampersand) N/A b U* (asterisk)  *  *: (colon)  N/A  b I, (comma)  N/A  ,$ (dollar)  N/A  b E! (exclamation)  N/A  b O- (hyphen)  -  -% (percent)  N/A  b R. (period)  .  .+ (plus)  b -  b -# (pound)  #  #? (question mark)  N/A  b Y‘ (apostrophe)  N/A  b WForward Tab  j  jBackspace  {  {Up Arrow  u  uDown Arrow  d  dLeft Arrow  l  lRight Arrow  r  rCapsLock  c 1  y yEnter  e  eok  b |  b |Shift  b or c  b or ySpace  c 0  sStart (Windows)  b m or c m  b mEsc  |  | Dashboard  m  m D  c 1 3  y DE  c 1 3 3  y EF  c 1 3 3 3  y FG  c 1 4  y GH  c 1 4 4  y HI  c 1 4 4 4  y IJ  c 1 5  y JK  c 1 5 5  y KL  c 1 5 5 5  y LM  c 1 6  y MN  c 1 6 6  y NO  c 1 6 6 6  y OP  c 1 7  y PQ  c 1 7 7  y QR  c 1 7 7 7  y RS  c 1 7 7 7 7 y ST  c 1 8  y TU  c 1 8 8  y UV  c 1 8 8 8  y VW  c 1 9  y WX  c 1 9 9  y XY  c 1 9 9 9  y YZ  c 1 9 9 9 9 y Z0  0  01  1  12  2  23  3  34  4  45  5  56  6  67  7  78  8  89  9  9
78 79
PA000433 / ------- / 12 / 2012WEEE-Reg.-Nr. DE 934 99306300011AL01A00 Änderungen vorbehalten! Subject to change!ecom instruments GmbH · Industriestr. 2 · 97959 Assamstadt · GermanyTel.: + 49 (0) 62 94 / 42 24 0 · Fax: + 49 (0) 62 94 / 42 24 100 E-Mail: sales@ecom-ex.com · www.ecom-ex.com80Copyright©  2012 ecom instruments GmbH. The contents of this document, either in part or in their entirety, may not be reproduced, forwarded, distributed or saved in any way without ecom instruments GmbH prior written consent.The contents of this document are presented as they currently exist. ecom instruments GmbH does not provide any express or tacit guarantee for the correctness or completeness of the contents of this document, including, but not restricted to, the tacit guarantee of market suitability or fitness for a specific purpose unless applicable laws or court decisions make liability mandatory. ecom instruments GmbH reserves the right to make changes to this document or to withdraw it any time without prior notice. Copyright©  2012 ecom instruments GmbH.Der Inhalt dieses Dokuments darf ohne vorherige schriftliche Genehmigung durch die ecom instruments GmbH in keiner Form, weder ganz noch teilweise vervielfältigt, weitergegeben, verbreitet oder gespeichert werden.Der Inhalt dieses Dokuments wird so präsentiert, wie er aktuell vorliegt. Die ecom instruments GmbH übernimmt weder ausdrücklich noch stillschweigend irgendeine Gewährleistung für die Richtigkeit oder Vollständigkeit des  Inhalts dieses Dokuments, einschließlich, aber nicht  beschränkt auf die stillschweigende Garantie der Markt-tauglichkeit und der Eignung für einen bestimmten Zweck, es sei denn, anwendbare Gesetze oder Rechtsprechungen schreiben zwingend eine Haftung vor. Die ecom instruments GmbH behält sich das Recht vor, jederzeit ohne  vorherige Ankündigung Änderungen an diesem Dokument vorzunehmen oder das Dokument zurückzuziehen.

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