iRhythm Technologies AT18G Zio AT Gateway User Manual 2
iRhythm Technologies, Inc. Zio AT Gateway 2
Contents
- 1. User Manual
- 2. User Manual 2
- 3. User Manual 3
- 4. User Manual 1
User Manual 2
C LIN ICA L REFERENCE M AN UAL TABLE OF CONTENTS Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Indications for Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Contraindications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Device Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Account Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 During Patient Visit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Application Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 During Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Zio AT Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Asymptomatic Arrhythmia Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Healthcare Provider Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Patient Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Troubleshooting the Patch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Troubleshooting the Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Zio AT Service Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 iRhythm Clinical Facility Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Notice of Privacy Practices (NOPP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Cybersecurity Measures and Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Device Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Electrical Safety and Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Symbols Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 iRhythm Technologies, Inc. 650 Townsend Street, Suite 500 San Francisco, CA 94103 USA Tel. +1.888.693.2401 (USA Only) Fax. +1.888.693.2402 irhythmtech.com 1.888.693.2401 • zioreports.com DESCRIPTION INDICATIONS FOR USE The Zio AT connected continuous ambulatory monitoring system (“Zio AT system”) is an electrocardiogram (ECG) monitoring system. It consists of four components: (1) Zio AT patch ECG monitor that records continuously through the entire wear period, (2) Zio AT wireless gateway that provides connectivity between the patch and the iRhythm monitoring center, (3) Zio arrhythmia detection algorithm and (4) ZioReports.com clinician portal. The Zio AT ECG monitoring system is intended to capture, analyze and report symptomatic and asymptomatic cardiac events and continuous electrocardiogram (ECG) information for long-term monitoring. While continuously recording patient ECG, both patient-triggered and automatically detected arrhythmia events are transmitted to a monitoring center for reporting. After wear, a final report is generated based on beat-to-beat information from the entire ECG recording. It is indicated for use on patients 18 years or older who may be asymptomatic or who may suffer from transient symptoms such as palpitations, shortness of breath, dizziness, light-headedness, pre-syncope, syncope, fatigue, or anxiety. The reports are provided for review by the intended user to render a diagnosis based on clinical judgment and experience. It is not intended for use on critical care patients. The Zio AT system is a single-patient-use ECG monitor that provides a continuous, single-channel recording in addition to symptomatic and asymptomatic data transmission for up to 14 days. The Zio AT patch is applied and activated by the patient. Once activated, the patch records ECG without patient interaction, with the goal of improving patient compliance via simplicity of operation. The Zio AT patch, in conjunction with the wireless gateway and the Zio arrhythmia detection algorithm, has arrhythmia autodetection capabilities. Additionally, patients have the option of pressing a convenient trigger button which marks the continuous record and initiates a wireless transfer of a 90 second ECG strip. The wireless transfer of data is enabled by the Zio AT gateway, which requires proximity and reception but no patient interaction to transmit to the monitoring center. The patient is encouraged to document symptomatic events, which will support symptomrhythm correlation in the Zio AT reports. At the conclusion of the wear period (up to 14 days), the patient removes the Zio AT patch and returns it, along with the gateway, by mail to an iRhythm data processing center. Upon receipt of symptomatic/asymptomatic transmissions or downloaded continuous ECG data at iRhythm’s Clinical Center (iCC), the data is processed by iRhythm’s proprietary algorithm before an iRhythm Certified Cardiographic Technician (CCT) reviews the results and generates a report. Upon explicit request from a clinician responsible for the patient’s healthcare, segments of ECG data from the continuous recording on the patch can also be wirelessly retrieved during the wear period. 1.888.693.2401 • zioreports.com CONTRAINDICATIONS •• Do not use Zio AT for patients with symptomatic episodes where variations in cardiac performance could result in immediate danger to the patient or when real-time or in-patient monitoring should be prescribed. •• Do not use Zio AT for patients with known history of life threatening arrhythmias. •• Do not use Zio AT in combination with external cardiac defibrillators or high frequency surgical equipment near strong magnetic fields or devices such as MRI. •• Do not use Zio AT on patients with a neuro-stimulator, as it may disrupt the quality of ECG data. •• Do not use Zio AT on patients who do not have the competency to wear the device for the prescribed monitoring period. 1.888.693.2401 • zioreports.com •• CAUTION: Portable and mobile RF communications equipment can affect WARNINGS •• Do not use the Zio AT patch on patients with known allergic reaction to adhesives or hydrogels or with family history of adhesive skin allergies. Patient may experience skin irritation. •• Do not reuse the Zio AT patch on multiple patients. It is a single patient medical electrical equipment. •• WARNING: The Zio AT system should not be used adjacent to or stacked with other equipment. •• WARNING: The Zio AT system may be interfered with by other equipment, use device. Reuse will cause incorrect patient data and patient may experience cross contamination. even if that other equipment complies with CISPR EMISSIONS requirements. •• Do not use Zio AT system on patients residing in areas with limited to no •• WARNING: Portable RF communications equipment (including cellular reception. •• Do not modify the Zio AT system. •• The Zio AT system is MR Unsafe! oo Do not expose the Zio AT patch or gateway to a magnetic resonance (MR) environment. oo The Zio AT patch or gateway may present a risk of projectile injury due to the presence of ferromagnetic materials that can be attracted by the MR magnet core. oo Thermal injury and burns may occur due to the metal components of the Zio AT patch that can heat during MR scanning. oo The Zio AT patch may generate artifacts in the MR image. oo The Zio AT patch or gateway may not function properly due to the strong magnetic and radio-frequency fields generated by the MR scanner. If skin irritation such as severe redness, itching or allergic symptoms develop, remove the Zio AT patch from the patient’s chest. Call iRhythm Customer Service at 1.888.693.2401 CAUTION: Federal (USA) law restricts this device to sale by or on the order of a physician. ELECTRICAL SAFETY COMPATABILITY peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the Zio AT patch or gateway. Otherwise, degradation of the performance of this equipment could result. PRECAUTIONS •• Safety and effectiveness of the Zio AT Patch on patients receiving any form of pacing therapy has not been established. Paced cardiac rhythms may not be accurately detected and may be incorrectly classified. •• Safety and effectiveness of the Zio AT system on pediatric patients (younger than 18 years old) has not been established. •• The Zio AT system includes temperature and humidity limitations when stored/transported. If exposed during storage/transport, patients may experience degradation of adhesive performance causing the Zio AT patch to slip or fall off during the patient wear duration. •• The Zio AT system has a shelf-life date. Use of expired device may cause a degradation of ECG signal quality and/or low battery condition. •• Do not use the Zio AT system if package is damaged. Device may not perform as intended. •• Keep device and packaging away from young children. Contents may be harmful if swallowed. Patch contains button cell batteries that are not accessible during normal use but, if exposed, are known choking hazards and may cause severe tissue injury if ingested. •• CAUTION: The Zio AT system needs special precautions regarding EMC •• Registration errors may result in limited functionality or erroneous and needs to be utilized according to the EMC information provided in the following tables. ECG reporting. Utmost caution should be applied to ensure that patient registration is accurate and complete. 1.888.693.2401 • zioreports.com 1.888.693.2401 • zioreports.com PACKAGE CONTENTS DEVICE DIAGRAMS Zio Patch 1 Zio AT gateway, containing: • 1 postage-paid return envelope 1 Zio AT patch Outer Border Adhesive Wings Light Electrode Electrode ‘Zio’ Button 1 Skin preparation kit containing: • 1 patch card template • 1 disposable razor • 1 abrader disc • 4 alcohol wipes 1 Application instructions Zio Gateway Exterior Airplane Mode Light Outside Status Light 1 Important information pamphlet Zio Gateway Interior Airplane Button Star Button Cell Connection Light Patch Connection Light 1 Wearing Your Zio manual & button press log containing: • 1 adhesive remover wipe • 1 patient consent form • 1 patient survey 1.888.693.2401 • zioreports.com Return Envelope 1.888.693.2401 • zioreports.com ACCOUNT SETUP REPORTS To allow effective use of the Zio system, an account on iRhythm’s patient management system (www.zioreports.com) is assigned to the clinic. ZIO AT REPORTS Ensure you can access iRhythm patient management system via provided username and password. If you are unable to access zioreports.com please contact iRhythm Customer Service at 1.888.693.2401 DURING PATIENT VISIT REGISTRATION All Zio AT Reports will be available in ZioReports.com. Note: Transmission time may vary significantly depending on how effectively the patient maintains patch-gateway proximity and gateway cellular reception. Transmission reports will be provided after iRhythm receipt and analysis of ECG strips. This device is not intended for use in critical care patients because the reporting timeliness is not consistent with lifethreatening arrhythmias such as ventricular fibrillation. Register patient online at www.zioreports.com. iRhythm may contact the patient if any additional information is required. APPLICATION INSTRUCTIONS The Zio AT package contains instructions on how to apply the patch and activate the patch and gateway. DURING MONITORING During monitoring the Zio AT device will record continuous beat to beat ECG information and transmit patient triggered and asymptomatic ECG to provide accurate arrhythmia detection. In special circumstances, when patient data needs to be accessed by the physician during the wear period, a Device Data Request can be made. In order to make a Device Data Request, the clinician should call iRhythm at 1.888.693.2401. (Note: Device Data Requests are limited by availability of remaining battery power and may not be successful late in a monitoring period.) 1.888.693.2401 • zioreports.com 1.888.693.2401 • zioreports.com ASYMPTOMATIC ARRHYTHMIA DETECTION TROUBLESHOOTING Asymptomatic arrhythmia events, as detected and transmitted during the monitoring period, are defined by the following parameters: FOR CUSTOMER SUPPORT, CALL 1.888.693.2401 Rhythm Heart Rate Duration HEALTHCARE PROVIDER QUESTIONS ≤40 bpm ≥60 seconds 1. How long is the patient supposed to wear the Zio AT patch? ≥180 bpm ≥60 seconds ≥4 seconds ≥3 seconds back-to-back ≥ 120 bpm ≥ 30 seconds ≥150 bpm ≥15 seconds Atrial Fibrillation Pause Ventricular Tachycardia FREQUENTLY ASKED QUESTIONS A patient can wear the Zio AT patch for up to 14 days or as prescribed. Note: The Zio AT patch will not record ECG data after 14 days. Based on individual wear experiences the patient’s actual wear time may be shorter than prescribed. 2. Who should the patient call if they have questions about the Zio AT patch or gateway? The patient can read the Wearing your Zio Manual & Button Press Log or call Customer Service at 1.888.693.2401. 3. What if the patient does not have symptoms? Complete Heart Block (day 05:00~23:00) < 50 bpm ≥6 beats Complete Heart Block (night 23:00~05:00) < 47 bpm ≥6 beats Bradycardia ≤30 bpm ≥60 seconds Tachycardia ≥ 200 bpm ≥ 60 seconds Sensitivity (%) 1 The Zio AT patch records every heartbeat. It also automatically detects and transmits asymptomatic arrhythmias, even if the patient does not feel them. 4. Does the patient need to do anything with the Zio gateway to send heart rhythm data wirelessly? The patient only needs to keep the gateway within 10 feet of the patch and within range of good cellular reception. No action is required for the gateway to send symptomatic heart rhythm data other than pressing the Zio button on the patch. Positive Predictivity (%) 1 AHA MIT-BIH AHA MIT-BIH 98.80 99.33 99.45 99.43 For each of the arrhythmias listed above, the Zio AT patch will transmit up to two ECG strips per hour. 5. Are there tests or treatments that are not compatible with the Zio AT patch? Yes. The following are not recommended during wear of the Zio AT patch: a. M agnetic Field(s): Magnetic Resonance Imaging (MRI); MRI Technician; Any job where the patient may be exposed to a large magnetic field b. N euromuscular Stimulators: Brain Stimulator; Neurostimulator; Spinal Stimulator; TENS Unit c. External Cardioversion/Defibrillation REP543.B (On file at iRhythm Technologies, Inc.) 10 1.888.693.2401 • zioreports.com NOTE: Data may not be interpretable during the time the stimulators are being used. Usage is at physician’s discretion. 1.888.693.2401 • zioreports.com 11 6. Can the Zio AT patch be left on a patient during Cardioversion/ Defibrillation? No, the Zio AT patch should be removed if the patient requires Cardioversion or Defibrillation. PATIENT QUESTIONS The Zio AT Monitoring System 7. What is the patch doing? 13. Can I carry the gateway in a purse, bag or pocket? Yes. However, the gateway will need to be in front of your body and within 10 feet of the patch. You may also use the provided belt clip to carry the gateway. 14. What can affect wireless connection between the patch and the gateway? Wireless devices that use 2.4 GHz signals such as baby monitors, TV senders, and wireless routers can interrupt communication between the patch and gateway if used within 6 feet. Objects placed inside the gateway can also cause communication problems. The patch is recording every heartbeat. Your doctor will use the heart rhythm data from the patch to determine the right course of action. 8. What is the gateway doing? The gateway wirelessly sends heart rhythm data recorded by your patch to iRhythm. iRhythm analyzes the data and provides a report to your doctor. 9. How do I know the patch and the gateway are working? If you saw green flashes after turning on the patch and gateway, both devices are working. When they are working normally, the patch and gateway do not flash or make noise. 10. I think I placed the Zio AT patch in the wrong position. Can I remove it and reposition it? No. If the Zio AT patch is over the heart in a slight diagonal as shown, the positioning should be acceptable. DO NOT attempt to reapply the Zio AT patch. 11. The top label was peeled off, but there still seems to be a white label stuck to the wings of the Zio AT patch. The top label may have separated. Peel the remaining white labels from the center of the Zio AT patch outward. 12. Do I need to do anything after pressing the patch button to send heart rhythm data wirelessly? Do your best to keep the gateway in front of you and within 10 feet as much as possible. The gateway should also be kept in a place with good cellular connection. 12 1.888.693.2401 • zioreports.com Activities 15. Can I exercise while wearing the patch? Yes, you may exercise moderately, but excessive sweating may shorten wear time. 16. Can I shower with the patch on? After 24 hours following application, you may take brief showers. Try to keep your back faced toward the shower. Hold the patch down while towel drying to prevent accidental removal. Avoid getting the gateway wet. 17. Can I take a bath? Yes, but keep the patch above water. Keep the gateway away from all water. 18. Can I go into a pool or a hot tub? No. The patch should not be submerged under water. Keep the gateway away from all water. 19. Can I travel with the patch on? Yes. If questioned during airport security screening, show the statement in the Traveling section. Note that the gateway will not have cellular connection outside the United States. 20. Can I fly with the gateway? Yes, the gateway should be placed in “airplane mode.” See Traveling section. 1.888.693.2401 • zioreports.com 13 21. What activities should I avoid? Avoid activities that cause heavy sweating. Sweat can cause the patch to slide, become loose or fall off. Activities that may submerge the patch in water should also be avoided. Recording Symptoms 22. What should I do if I feel a symptom? First, press the button on your patch. Then enter your symptoms in the myZio app or in myzio.com. You may also fill out a page of the Button Press Log in this manual. Please choose only one option for recording your symptoms. 23. What if I forget to press the button when I feel a symptom? The patch will still record your heartbeat and the gateway will send any information that is important for your doctor to know. 24. What if I press the button but forget to write down the symptom? Recording your symptoms and activity gives your physician additional information about what may have caused the symptom. While this is useful, it is most important to press the button. 25. What if I press the patch button while the gateway is not within 10 feet and in line of sight of the patch? The patch will store the data until the gateway is in range, then the data will be sent. 26. What happens if I press the patch button while the gateway doesn’t have cell signal? The gateway will store the data until it has cell signal, then the data will be sent. 29. I think I see blood under my patch. What should I do? Call Customer Service at 1.888.693.2401. It is probably due to a small shaving cut when the patch was applied to your chest. 30. Is it normal for the Zio® AT patch wings to become cloudy? Yes. The patch may move slightly from its original position. A blue gel may be seen under the wings of the patch. 31. Is it normal for the patch to move slightly from its original position? Yes. The patch may move slightly from its original position. A blue gel may be seen under the wings of the patch. 32. Is it normal to experience skin irritation or itchiness in the area of the patch? Many patients do not experience skin irritation or itchiness. However, some patients report minor skin irritation and/or itching while wearing the patch. If the irritation or itching is severe or hives or blisters develop, remove the patch and then call Customer Service at 1.888.693.2401. Flashing Lights 33. Will the gateway show any lights or make any sounds? No. As long as it is able to send data, the gateway will not flash or make noise. 34. What if the patch flashes orange while I am wearing it? If you see the patch flashing orange, this does not mean there is a problem with your heart; it just means that the patch is not well attached. Press evenly on the wings of the patch for 3 to 5 minutes. If the flashing continues or comes back, call Customer Service at 1.888.693.2401 35. What should I do if my gateway is flashing orange? The Patch 27. What should I do if the patch peels or lifts at the edges? Press evenly on the wings of the patch for 3 to 5 minutes to re-stick. 28. What should I do if the patch falls off? If you see the gateway flashing orange, this does not mean there is a problem with your heart; it just means that the patch cannot send information wirelessly. Turn to Troubleshooting or call Customer Service at 1.888.693.2401. Call Customer Service at 1.888.693.2401. 14 1.888.693.2401 • zioreports.com 1.888.693.2401 • zioreports.com 15 End of the Wear Period TROUBLESHOOTING THE PATCH 36. How long am I supposed to wear the patch? Wear the patch for as long as your doctor prescribed but no longer than 14 days. NOTE: Each person’s wear experience is different and actual wear time may be shorter than prescribed. 37. I have removed the Patch and it is flashing orange. Is this okay? The patch may flash orange after removal. It is okay to mail the device while it is flashing. Turn to Patch Removal for return instructions. SLOW FLASHING (once every 3 seconds): Indicates that the patch is not making good contact. To remedy it, press evenly on the wings of the patch for 3 to 5 minutes. If orange flashing continues, call Customer Service at 1.888.693.2401. FAST FLASHING (3 times per second): Indicates that the patch is not recording. Call Customer Service at 1.888.693.2401. 16 1.888.693.2401 • zioreports.com 1.888.693.2401 • zioreports.com 17 TROUBLESHOOTING THE GATEWAY ZIO AT SERVICE NOTES Situation Note myZio Registration – Patient Enrollment In order for a patient to register with myZio they must first be enrolled by the clinic in www.zioreports.com. In the event that the patient attempts to register prior to completion of enrollment by the clinic they will receive a notification indicating “This Zio patch is currently not available for use. Please call Customer Service at 1.888.693.2401.”, until enrollment has been completed. (SYS-2281) SLOW (SQUARE) FLASHING (once every 3 seconds): Indicates that the gateway has lost connection to the patch. To remedy it, hold the star button for 3 seconds until the orange light stays on. Then, if you see green flashing, the gateway has found connection to the Patch. If orange flashing continues, call Customer Service at 1.888.693.2401. Patient Timeline – Paper Booklet Diary Entries For patients with the Zio AT Patch, ZioReports provides a timeline screen that displays along with Transmission, DDR, Daily, and Final reports, patient provided diary entries. For each diary entry the date and time of the symptom reported is displayed. In the event that a patient does not provide the date/time for a symptom on the paper booklet, the timeline will display a date with a year starting in 3000. Dates that have a year of 3000 or greater indicate that the patient did not provide the timestamp of the symptom experienced. (SYS-2315) SLOW (TRIANGLE) FLASHING (once every 3 seconds): Indicates that the gateway does not have cell signal. To remedy it, move the gateway to a place with a good cell signal (near a window or outside) and hold the star button for 3 seconds until the orange light stays on. Then, if you see green flashing, the gateway has found a cell signal. Do not move the gateway until the green flashing stops. If it does not flash green, move the gateway to a new place and try again. If orange flashing continues, call Customer Support at 1.888.693.2401. FAST (SQUARE) OR (TRIANGLE) FLASHING (3 times per second): Indicates that the gateway is not working. Call Customer Support at 1.888.693.2401. 18 1.888.693.2401 • zioreports.com 1.888.693.2401 • zioreports.com 19 IRHYTHM CLINICAL FACILITY CERTIFICATION NOTICE OF PRIVACY PRACTICES (NOPP) The Zio AT monitoring system is analyzed at the iRhythm Clinical Center. iRhythm is an Independent Diagnostic Testing Facility (IDTF) dedicated to providing world-class diagnostic service. As an IDTF, we adhere to Medicare Independent Diagnostic Testing Facility Performance Standards. A link to these standards (42 C.F.R. section 410.33) can be found at the iRhythm website www.irhythmtech.com. iRhythm is committed to protecting the privacy of your personal information. We are required by the U.S. - EU Safe Harbor Framework to maintain the privacy of your personal information, and to notify you of our privacy practices, our legal duties, and your rights concerning your personal information. Why? As participants in your health care, we are required by applicable federal and state law to maintain the privacy of your Protected Health Information ("PHI"). This notice describes our privacy practices, our legal duties, and your rights concerning your PHI. We will follow the privacy practices described in this notice while it is in effect. We reserve the right to revise this notice and to make the new notice provisions effective for all PHI we maintain. If we revise this notice, we will post the revised notice on this page. Why? In providing diagnostic services, the types of information we collect may include: - Name - Gender - Date of Birth - Medicare and Secondary Insurance Information - Address and Phone Number - Prescribing Physician and Office - Primary Indication - ECG Recording - Symptoms and Activities You Report, by Time and Date - Activity Level During Monitoring - Patient Identification Number - Clinical Information and Diagnostic Results How? By providing diagnostic services to our patients, we regularly collect information through: - Phone conversations - Patient submitted documents - Prescribing physician submitted documents - Zio Event card transmissions - Return of Zio XT or Zio AT Patches How We May Use Your Information We have the right to use and disclose health information for your treatment, to secure payment for your health care, and to operate our business. 20 1.888.693.2401 • zioreports.com 1.888.693.2401 • zioreports.com 21 Without Specific Authorization Does iRhythm Share? Can You Limit This Sharing? To You We must disclose your PHI to you, as described in the "Your Rights" section of this notice. Yes Yes For Payment We may use and disclose PHI to obtain payment for services provided to you. We may also disclose your PHI to a health care provider or health plan so that the provider or plan may obtain payment of a claim or engage in other payment activities. Yes Yes For Treatment We may use and disclose PHI to provide and manage your diagnostic services. That may include consulting with other health care providers about your diagnostic services. For example, we will release the results of your diagnostic services to your prescribing physician, to the physician treating you, or in a medical emergency, if applicable. For Health Care Operations We may use or disclose PHI to conduct quality assessment and improvement activities, to conduct fraud and abuse investigations, to engage in care coordination or case management, or to communicate with you about health related benefits and services or treatment alternatives that may be of interest to you. We may also disclose PHI to a health care provider or health plan subject to federal privacy laws, as long as the provider or plan has or had a relationship with you and the PHI is disclosed only for certain health care operations of that provider or plan. We may also disclose PHI to other entities with which we have contracted to perform or provide certain services on our behalf (e.g., business associates). 22 1.888.693.2401 • zioreports.com Yes Yes Does iRhythm Share? Can You Limit This Sharing? For Business Operations We may use both De-Identified and Limited Data Sets (a data set that, per the Health Insurance Portability and Accountability Act of 1996 regulations, has had patient-identifiable data removed except for dates of service) for development of future products, devices or services. Once information is De-Identified through an approved method, the data is stripped of individual identifiers, at which point iRhythm may share this information without restriction externally to support research, market development, trend analysis, etc. Information containing Limited Data Sets may be provided externally to support market and product development. However, iRhythm will obtain the required data use agreements when transferring Limited Data Sets to external parties. Yes Yes For Public Health And Safety We may use or disclose PHI to the extent necessary to avert a serious and imminent threat to the health or safety of you or others. We may also disclose PHI for public health and government health care oversight activities and to report suspected abuse, neglect or domestic violence to government authorities. Yes No As Required By Law We may use or disclose PHI when we are required to do so by law. Yes No For Process And Proceedings We may disclose PHI in response to a court or administrative order, subpoena, discovery request, or other lawful process. Yes No For Law Enforcement We may disclose PHI to a law enforcement official with regard to crime victims and criminal activities. Yes No Special Government Functions We may disclose the PHI of military personnel or inmates or other persons in lawful custody under certain circumstances. We may disclose PHI to authorized federal officials for lawful national security activities. Yes No For Research, Death, And Organ Donation We may use or disclose PHI in certain circumstances related to research, death or organ donation. Yes No Without Specific Authorization No No 1.888.693.2401 • zioreports.com 23 Without Specific Authorization For Workers' Compensation We may disclose PHI as permitted by workers' compensation and similar laws. Does iRhythm Share? Can You Limit This Sharing? Yes No Without Specific Authorization Does iRhythm Share? Can You Limit This Sharing? You may give us written authorization to use your PHI or disclose it to anyone for any purpose not otherwise permitted or required by law. If you give us such authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosure permitted by your authorization while it was in effect. Yes Yes While the law permits us in certain circumstances to disclose your PHI to family, friends and others, we will do so only with your authorization. In the event you are unable to authorize such disclosure, but emergency or similar circumstances indicate that disclosure would be in your best interest, we may disclose your PHI to family, friends or others to the extent necessary to help with your health care coverage arrangements. Confidential Communication You have the right to request that we communicate with you in confidence about your PHI at an alternative address. Privacy Notice You have the right to request and receive a copy of this notice at any time. For more information or if you have questions about this notice, please contact us using the information listed at the end of this notice. Complaints / Violations If you are concerned that we may have violated your privacy rights, you may inquire with us using the contact information listed at the end of this notice. You may also submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address for the U.S. Department of Health and Human Services upon request. To Limit Our Sharing Or Submit Complaints Call 1.888.693.2401 - our Customer Service staff will assist you Questions? Call 1.888.693.2401 Who We Are Yes Yes Who Is Providing This Notice? This privacy notice is being provided by iRhythm Technologies, Inc., and applies to the diagnostic services offered in connection with prescribed health care. What We Do Your Rights Access With limited exceptions, you have the right to review in person, or obtain copies of, your PHI. We may charge you a reasonable fee as allowed by law to obtain this information. Amendment With limited exceptions, you have the right to request that we amend your PHI. Disclosure Accounting You have the right to request and receive a list of certain disclosures made of your PHI. If you request this list more than once in a 12-month period, we may charge you a reasonable fee as allowed by law to respond to any additional request. Use/Disclosure Restriction You have the right to request that we restrict our use or disclosure of your PHI for certain purposes. We are not required to agree to a requested restriction. We will agree to restrict use or disclosure of your PHI provided that the law allows and we determine the restriction does not impact our ability to operate our business, provide diagnostic services, and comply with the law. Even when we agree to a restriction request, we may still disclose your PHI in a medical emergency and use or disclose your PHI for public health and safety and other similar public benefit purposes permitted or required by law. 24 1.888.693.2401 • zioreports.com How Does iRhythm Protect My PHI? To protect your PHI from unauthorized access and use, iRhythm has implemented security safeguards that comply with federal law to secure physical and electronic information. Company Contact Details Address: iRhythm Technologies, Inc. 650 Townsend Street Suite 500 San Francisco, CA 94103 Attn: Privacy Official www.irhythmtech.com Phone: 415.632.5700 Fax: 415.632.5701 1.888.693.2401 • zioreports.com 25 CYBERSECURITY MEASURES AND CONTROLS DEVICE SPECIFICATIONS As a connected medical device, the Zio AT patch was developed with careful consideration of cybersecurity risks and their compensating controls. Key measures include manufacturing steps to exclusively pair one AT patch with one Gateway, thus preventing Bluetooth communication with any other devices, and to configure encryption of all transmissions between these devices. Similarly, encryption of all cellular communication between the Gateway and the cloud is configured during manufacturing. PATCH PERFORMANCE CHARACTERISTICS iRhythm regularly evaluates the integrity of our cloud-based infrastructure through both vulnerability and penetration testing of all internet-accessible servers. Industry-standard encryption is employed for all data transfers to, from and within the Cloud, and for protecting data at rest. Patient data is protected during wear through use of proprietary data storage formats and access methods, and physically protected data ports. Once returned to iRhythm for processing, data integrity checks are used to ensure the integrity of all recorded data. 26 1.888.693.2401 • zioreports.com ECG Channels 1 channel Memory capacity 14 days Recording Format Continuous Service Life Up to 14 days Shelf Life 2 months ELECTRICAL CHARACTERISTICS Medical Equipment Type BF Applied Part ECG Frequency Response 0.5Hz to 30Hz ECG Input Impedance ≥ 10 MΩ ECG Differential Range ±1.65 mV ECG A/D Sampling Rate 200 Hz ECG Resolution 10 bits Patch Short-range RF Transmit/ Receive 2.4 GHz Bluetooth Low Energy Effective Radiated Power < 1mW Frequency Band of Transmission 2.4 GHz Bandwidth of the Receiver 2400-2480 MHz Type and Frequency of Modulation 1-Mbps GFSK Gateway Short-range RF Transmit/ Receive 2.4 GHz Bluetooth Low Energy Effective Radiated Power < 1mW Gateway Receive 800 MHz / 1900 MHz 750 LTE CatCDMA M1 Effective Radiated Power ≤< 300mW 200 mW Cellular RF Transmit/ 1.888.693.2401 • zioreports.com 27 HEART RATE CALCULATIONS POWER CHARACTERISTICS Patch Battery Type 2 Lithium Manganese Dioxide Coin Cells Gateway Battery Type 1 Lithium Polymer Cell Battery Life Continuous Service Life 14 days Episode Heart Rates PHYSICAL CHARACTERISTICS Patch Dimensions 5.2 x 2.0 x 0.5 inches Patch Weight 24.7 g Gateway Dimensions 6.2 x 3.4 x 0.8 inches Gateway Weight 158 g Overall Rhythm Heart Rates Max The maximum episode heart rate (i.e., maximum of all instantaneous heart rates within the episode) Min The minimum episode heart rate (i.e., minimum of all instantaneous heart rates within the episode) Avg The average episode heart rate (i.e., average of all instantaneous heart rates within the episode) Max The maximum overall heart rate (i.e., maximum of all rhythm episode maximum heart rates within the record) Min The minimum overall heart rate (i.e., minimum of all rhythm episode minimum heart rates exclusive of Pause heart rates within the record) Avg The average overall heart rate (i.e., durationweighted average of all rhythm episode heart rates within the record) ENVIRONMENTAL CHARACTERISTICS Operational Temperature 41 to 104 degrees Operational Altitude -1,000 to 10,000 ft Operational & Storage Humidity 10% to 95% (non-condensing) PAUSE DETERMINATION Shipping (Short-term Storage) -4 to 104 degrees F Pause is defined as an RR interval greater than 3 seconds. Temperature Long-term Storage Temperature 55 to 85 degrees F Storage Altitude -1,000 to 14,000 ft Patch IP Classification IP24 Gateway IP Classification IP22 ESSENTIAL PERFORMANCE The Zio AT device records and transmits ECG for analysis after receipt of data. In the event it cannot record or transmit in a timely fashion, the Zio AT alerts the patient that functionality is impaired. 28 1.888.693.2401 • zioreports.com 1.888.693.2401 • zioreports.com 29 ELECTRICAL SAFETY AND COMPATIBILITY •• CAUTION: The Zio AT system needs special precautions regarding EMC and needs to be utilized according to the EMC information provided in the following tables. •• CAUTION: Portable and mobile RF communications equipment can affect medical electrical equipment. •• WARNING: The Zio AT system should not be used adjacent to or stacked with other equipment. •• WARNING: The Zio AT system may be interfered with by other equipment, even if that other equipment complies with CISPR EMISSIONS requirements. •• WARNING: Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the Zio AT patch or gateway. Otherwise, degradation of the performance of this equipment could result. Table 2: Guidance and manufacturer’s declaration—electromagnetic immunity The Zio AT system is intended for use in the electromagnetic environment specified below. The customer or the user of the Zio AT system should assure that it is used in such an environment. Immunity test Electrostatic Discharge (ESD) IEC 61000-4-2 Power frequency (50/60 Hz) magnetic field IEC 61000-4-8 IEC 60601 test level ±8 kV contact ±15 kV air 30 A/m Compliance level Electromagnetic environment guidance ±8 kV contact ±15 kV air Floors should be wood, concrete, or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30 %.w 30 A/m Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environment. Table 1: Guidance and manufacturer’s declaration— electromagnetic emissions The Zio AT system is intended for use in the electromagnetic environment specified below. The customer or the user of the Zio AT system should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment - guidance RF emissions CISPR 11 Group 1 The Zio AT system uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment. RF emissions CISPR 11 Class B The Zio AT system is suitable for use in all establishments, including domestic establishments. Harmonic emissions IEC 61000-3-2 Not applicable Not applicable Voltage fluctuations/ flicker emissions IEC 61000-3-3 Not applicable Not applicable 30 1.888.693.2401 • zioreports.com 1.888.693.2401 • zioreports.com 31 Table 3: Guidance and manufacturer’s declaration—electromagnetic immunity Table 3, Continued The Zio AT system is intended for use in the electromagnetic environment specified below. The customer or the user of the Zio AT system should assure that it is used in such an environment. NOTE 1—At 80 MHz and 800 MHz, the higher frequency range applies. Immunity test IEC 60601 test level 10 V/m 80 MHz to 2.7 GHz 28 V/m 385, 450, 810, 870, 930 MHz 18 Hz pulse Radiated RF IEC 61000-4-3 9 V/m 710, 745, 780 MHz 217 Hz pulse 28 V/m 1720, 1845, 1970, 2450 MHz 217 Hz pulse 9 V/m 5240, 5500, 5783 MHz 217 Hz pulse 32 Compliance level 10 V/m 28 V/m 9 V/m 28 V/m 9 V/m Electromagnetic environment guidance Portable and mobile RF communications equipment should be used no closer to any part of the Zio AT system , including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter. Recommended separation distance d = 1.2√P d = 1.2√P 80 MHz to 800 MHz d = 2.3√P 800 MHz to 2.5 GHz where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from fixed RF transmitters, as determined by an electromagnetic site survey,a should be less than the compliance level in each frequency range.b Interference may occur in the vicinity of equipment marked with the following symbol: 1.888.693.2401 • zioreports.com NOTE 2—These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects, and people. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast, and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the Zio AT system is used exceeds the applicable RF compliance level above, the Zio AT system should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as re-orienting or relocating the Zio AT patch or gateway. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m. 1.888.693.2401 • zioreports.com 33 Table 4: Recommended separation distances between portable and mobile RF communications equipment and the Zio AT system The Zio AT system is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the Zio AT system can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the Zio AT system as recommended below, according to the maximum output power of the communications equipment. Rated maximum output power of transmitter SYMBOLS GLOSSARY SYMBOL STANDARD REFERENCE STANDARD TITLE ISO 15223-1 Clause 5.1.1 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-3082 Graphical symbols for use on equipment ISO 15223-1 Clause 5.1.3 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-2497 Graphical symbols for use on equipment ISO 15223-1 Clause 5.1.4 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-2607 Graphical symbols for use on equipment ISO 15223-1 Clause 5.1.5 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-2492 Graphical symbols for use on equipment ISO 15223-1 Clause 5.1.6 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-2493 Graphical symbols for use on equipment Separation distance according to frequency of transmitter 150 kHz to 80 MHz 80 MHz to 800 MHz 80 MHz to 2.5 GHz d = 1.2√P d = 1.2√P d = 2.3√P 0.01 0.12 0.12 0.23 0.1 0.38 0.38 0.73 1.2 1.2 2.3 10 3.8 3.8 7.3 100 12 12 23 For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be determined using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer. NOTE 1—At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies. NOTE 2—These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects, and people. • This system complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This system may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. • For body worn operation, this system has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal, such as the belt clip provided, and that positions the Gateway a minimum 1 cm from the body. Use of other accessories may not ensurecompliance with FCC RF exposure guidelines. • Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. • The gateway has been tested and meets FCC RF exposure guidelines when used and operated for its intended purpose and as instructed in the manual. 34 1.888.693.2401 • zioreports.com SYMBOL TITLE DESCRIPTION / EXPLANATORY TEXT Manufacturer Indicates the medical device manufacturer. Date of manufacture Indicates the date when the medical device was manufactured Use-by date Indicates the date after which the medical device is not to be used. Batch code Indicates the manufacturer’s batch code so that the batch or lot can be identified. Catalogue number Indicates the manufacturer’s catalogue number so that the medical device can be identified. 1.888.693.2401 • zioreports.com 35 SYMBOL 36 STANDARD REFERENCE STANDARD TITLE ISO 15223-1 Clause 5.1.7 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-2498 Graphical symbols for use on equipment ISO 15223-1 Clause 5.3.4 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-0626 Graphical symbols for use on equipment ISO 15223-1 Clause 5.3.7 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-0632 Graphical symbols for use on equipment ISO 15223-1 Clause 5.3.8 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-2620 Graphical symbols for use on equipment ISO 15223-1 Clause 5.4.2 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-1051 Graphical symbols for use on equipment SYMBOL TITLE DESCRIPTION / EXPLANATORY TEXT Serial number Indicates the manufacturer’s serial number so that a specific medical device can be identified. Keep dry Indicates a medical device that needs to be protected from moisture. Temperature limit Indicates the temperature limits to which the medical device can be safely exposed. Humidity limitation Indicates the range of humidity to which the medical device can be safely exposed. Do not re-use Indicates a medical device that is intended for one use, or for use on a single patient during a single procedure. 1.888.693.2401 • zioreports.com SYMBOL STANDARD REFERENCE STANDARD TITLE ISO 15223-1 Clause 5.4.3 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-1641 Graphical symbols for use on equipment IEC 606011 Table D.1, Symbol 11 Medical electrical equipment — Part 1: General requirements for basic safety and essential performance ISO 15223-1 Clause 5.4.4 Medical devices — Symbols to be used with medical device labels, labelling and information to be supplied ISO 7000-0434 Graphical symbols for use on equipment IEC 606011 Table D.1, Symbol 10 SYMBOL TITLE DESCRIPTION / EXPLANATORY TEXT Consult instructions for use Indicates the need for the user to consult the instructions for use. Caution Indicates the need for the user to consult the instructions for use for important cautionary information such as warnings and precautions that cannot, for a variety of reasons, be presented on the medical device itself. of reasons, be presented on the medical device itself. Medical electrical equipment — Part 1: General requirements for basic safety and essential performance 1.888.693.2401 • zioreports.com 37 SYMBOL 38 STANDARD REFERENCE STANDARD TITLE BS EN 50419:2006 Marking of electrical and electronic equipment in accordance with article 11(2) of Directive 2002/96/EC (WEEE) SYMBOL TITLE DESCRIPTION / EXPLANATORY TEXT Separate Collection To indicate that the product shall be separated when disposed. IEC 60417-5140 Graphical symbols for use on equipment IEC 60601-12:2007, Clause 5.1.1 Medical electrical equipment — Part 1-2: General requirements Non-ionizing for basic safety and electromagnetic essential performance radiation — Collateral standard: Electromagnetic compatibility — Requirements and tests IEC 60417-5333 Graphical symbols for use on equipment IEC 606011, Table D.1, Symbol 20 Medical electrical Type BF Applied equipment — Part 1: Part General requirements for basic safety and essential performance ASTM F2503-13 Standard Practice for Marking Medical Devices and Other Items for Safety in the Magnetic Resonance Environment Magnetic Resonance (MR) unsafe 1.888.693.2401 • zioreports.com To indicate generally elevated, potentially hazardous, levels of nonionizing radiation, or to indicate equipment or systems e.g. in the medical electrical area that include RF transmitters or that intentionally apply RF SYMBOL STANDARD REFERENCE STANDARD TITLE SYMBOL TITLE IEC 606011, Table D.3 Symbol 2 IEC 60529 Medical electrical equipment — Part 1: General requirements Degrees of for basic safety and protection essential performance provided by enclosure Degrees of Protection Provided by Enclosures (IP Code) Manufacturerdetermined degree of particle and water ingress protection, where: N1 = Degrees of protection against access to hazardous parts N2 = Degrees of protection against water Protected against solid foreign objects of 12,5 mm diameter and greater, and protected against splashing water Protected against solid foreign objects of 12,5 mm diameter and greater, and protected against vertically falling water drops when enclosure tilted up to 15° To identify a type BF applied part complying with IEC 60601-1. Keep away from magnetic resonance imaging (MRI) equipment. DESCRIPTION / EXPLANATORY TEXT Labeling-Medical 21 CFR 801.15(c) devices; prominence (1)(i)F of required label statements Prescription only 1.888.693.2401 • zioreports.com Requires prescription in the United States 39 40 This page intentionally left blank This page intentionally left blank 1.888.693.2401 • zioreports.com 1.888.693.2401 • zioreports.com 41 iRhythm Technologies, Inc. 650 Townsend St., Suite 500 San Francisco, CA 94103 USA 1.888.693.2401 irhythmtech.com ALB0031.01 • 2018-04-11
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