invoxia NVX-610 VoIP Phone User Manual

invoxia VoIP Phone

User Manual

NVX 610Skype™ User Guide
Declaration of Conformity for the European UnionInvoxia declares that the NVX 610 product complies with the essential requirements and other relevant provisions of the European RTTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. You can read the Declaration of Conformity at the following address: www.invoxia.com/fr/support.U.S. Federal Communications Commission (FCC) Compliance StatementThe changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.To comply with the FCC RF exposure compliance requirements, this device and its antenna must not be co-located or operating to conjunction with any other antenna or transmitter.Note: This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communication. However, there is no grantee that interference will not occur in a particular installation. If this equipment dose cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on , the user is encouraged to try to correct the interference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.- Consult the dealer or an experienced radio/TV technician for help.EnvironmentYour NVX 610 telephone has been designed and manufactured using quality materials and components which can be reused and recycled.The presence of the crossed-out wheeled bin symbol indicates that the product complies with EU Directive 2002/96/EC. It must be disposed of through an appropriate collection and recycling structure. Please contact your local electrical and electronic equipment waste management scheme.Please respect your local municipal regulations and do not dispose of these products with unsorted household waste.The correct disposal of products at the end of their working life is good for the environment and your health.Legalinvoxia ®, ™ Experience your phone, In Vivo Acoustic ®, Smart holder® and related trademarks, names and logos are the property of invoxia.iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.Bluetooth ® is a trademark of Bluetooth SIG. Skype™ is a trademark of Skype Technologies S.A.Skype, associated trade marks and logos and the «S» logo are trade marks of Skype Limited.2User Guide Skype™ NVX 610
Important information 5• Safety Guidelines 51 Discover your phone 6• Box Contents 6• Your invoxia phone 62 Setup 7• Positioning 7• Connecting the base 7• Installing the handset 10• Installing the iPad 11• Downloading the invoxia application 11• Connecting your iPhone/iPod touch/iPad 12• Installing Skype 12• Changing your password 143 Use 15• Making calls 15• Ending a call 15• Receiving an incoming call 15• Adjusting the volume 16• Muting the mic 16• Activating and deactivating the speakers 164 Contact list 17• Displaying and calling a contact 17• Blocking a contact 175 List of recent calls 17• Displaying your recent calls 17• Redialing a number from Recents 176 Custom Settings 18• Customizing your ringtones 18• Connecting your iPhone/iPod/iPad via Bluetooth 18• Privacy Settings 18Table of contents3User Guide Skype™ NVX 610
• Skype and SIP accounts 18• SIP voicemail 187 Technical Data 19• Mfi program 19• Connectivity 19• Codecs 19• Technical Specifications 19• Buttons 198 FAQs 20• No dialing tone/ I cannot make a call 20• You have forgotten your Skype username or password? 20• I cannot log in to Skype 20• I cannot make a call 20• I cannot be reached/I am unable to use the application 209 Warranty 21• Warranty Period 21• Warranty Coverage 21• Exclusion 21• Procedure 21• Contact 224User Guide Skype™ NVX 610
Important information Safety GuidelinesRequired Power Supply This phone is powered by PoE (Power over Ethernet) through a compatible network, or through a mains AC 100-240V supply. In the latter case, the telephone cannot operate without the power supply (e.g. during a blackout). Warning • Do not open the base, handset or charger. • Please ensure that no liquid comes into contact with the product. Do not expose the device to excessive smoke, dust, mechanical vibration or shock. • Only use the cables, adapters and batteries supplied. • Place the unit near an accessible electrical outlet. • Remove the handset from your ear when speaker mode is activated. • Do not expose the device to excessive heat, e.g. to direct sunlight or near heating equipment. • Do not use in areas where there are risks of explosion. Operating and storage temperature Use the device in a room where the temperature is always between 0 and 40ºC (32 to 104ºF). 5User Guide Skype™ NVX 610
Secrecy modeAdjust volume/Receive and End a callMessagesBienvenueNVX 610This welcome bookletiPhone / iPodadapters Ethernet Cable AC adapterNVX 610 handsetand cableSmart holder x 3 iPad standNVX 610 baseBox Contents 1 Discover your phoneYour invoxia phone Designed and produced by invoxia, Paris6User Guide Skype™ NVX 610
2 SetupPositioning Place your phone near your network socket (and near your mains supply socket if you are using a mains power adapter). Connecting the base This phone is powered by PoE (Power over Ethernet) on a compatible network, or through a mains AC 100-240V power supply. 1. The base and the handset are protected by transparent films. Please remove them. 2. Place the smart holder on the base. It will cleverly fit in the right place (if the poles are magneti-cally repelled, simply turn it around horizontally 180º). 7User Guide Skype™ NVX 610
4. Insert the iPad stand in the slots at the back of the base. 5. If you are using the mains supply, plug the mains power adapter into the back of the base and into an active wall socket. 3. Insert your iPhone/iPod adapter. To connect a different model, remove the adapter and insert another one. USBO/IPWR8User Guide Skype™ NVX 610
ETHPCO/IWR6. Plug one end of the Ethernet cable into the ETH connector at the back of the base and into your network telephone socket. 7. Connect your phone to your computer by attaching an Ethernet cable between the PC port at the back of the base and the Ethernet port on your computer (cable not supplied). 8. Press the On/Off button at the back of the base.9User Guide Skype™ NVX 610
PUSBUSBInstalling the handset1. Plug the cord of the handset into one of the USB ports at the back of the base. Slide the cord into place through the interstices under the base. 2. Place the handset on the Smart Holder on top of the base. 10User Guide Skype™ NVX 610
Installing the iPadNote: To remove the iPad stand, or to attach it at a later date, simply unplug the power adapter, Ethernet cables and handset, then plug them all back in once the stand has been attached. Insert the iPad connector in the dedicated slot. Connect it to one of the USB ports at the back of the base and to your iPad. Downloading the invoxia application 1. Go to the iTunes Store or the App Store on your iPhone/iPod/iPad and download the invoxia app. 2. Start the application.11User Guide Skype™ NVX 610
Connecting your iPhone/iPod touch/iPad During the following connections between your iPhone/iPod/iPad and the invoxia base, make sure your iPhone/iPod/iPad is unlocked so that the invoxia app can be launched automatically (whether placed on the dock or connected via Bluetooth). 1. Place your iPhone or iPod on its dock on top of the base and/or place your iPad vertically or horizontally on its stand (sliding the cable through the stand’s interstice). 2. Follow the instructions to configure your invoxia phone for use with Skype.Installing Skype1. You will need to accept the conditions of use in the Skype invoxia EULA. Go to Settings and tap Accept. 2. Sign in to an existing Skype account by tapping Sign in. 3. Enter your password and tap Sign in.4. Specify whether you want to sign in automatically. 5. Wait a few moments for the synchronization of your account.6. Your status is then automatically displayed. To change it, tap and select your new status.12User Guide Skype™ NVX 610
Once the installation is complete, you are ready to enjoy the full power of your invoxia phone.To fully enjoy the sound quality your invoxia base offers, we recommend that you use it at a dis-tance of between 0.7 and 1.5 meters.You can now call anyone with a Skype account for free.Note: During the following connections between your iPhone/iPod/iPad and the invoxia base, make sure your iPhone/iPod/iPad is unlocked so that the invoxia app can be launched automatically (whether placed on the dock or connected via Bluetooth). You can log out of your Skype account at any time by going to Settings > Sign Out.Attention:You want to cancel automatic login to your Skype account?You can do so at any time from your personal account by going to Settings > Sign Out > Don’t remember me.You have forgotten your username or password?Go to www.skype.com and click on Sign in. Select ‘Forgotten your Skype Name?’ or ‘Forgotten your password?’ and follow the instructions.Note: You will receive notifications of software updates and new versions of Skype.13User Guide Skype™ NVX 610
Changing your password1. In the invoxia application, go to Settings.2. Tap the Advanced parameters and Change password tabs.3. Enter your old password for verification purposes.4. Enter your new password.5. Enter your new password and tap Change password..Reminder: Your password must be between 6 and 20 characters long, and must include at least one number and one letter. It is case-sensitive and must not contain any spaces. You password must not be identical to your username.You can leave the Change Password tab at any time and go back by tapping the button in the upper left-hand corner.14User Guide Skype™ NVX 610
3 UseThe invoxia application has been built identically to the iPhone’s native phone app. You will therefore find the familiar Recents, Contacts, Keypad and Voicemail functions. You can also display all your Skype contacts and their connection status in Skype Contacts. You can access this particular contact list and return to the invoxia Contacts screen by flicking right or left.Note: Certain functions require a special Skype account. Please go to www.skype.com for additional information. Making calls In the invoxia app, dial your numbers from the Keypad icon. Tap Call to start the call.Call your Skype contacts via the Skype Contacts screen by flicking right on your invoxia Contacts screen.Warning: Skype cannot be used for emergency calling and should not replace your telephone. Please use a traditional phone line or your iPhone in an emergency. Ending a call There are several ways to end a call: 1. By pressing the End button on your iPhone/iPod/iPad. 2. By replacing the handset on the base. 3. In speaker mode, press the volume button. Receiving an incoming call There are several ways of receiving incoming calls: 1. By tapping the Answer button on your iPhone/iPod/iPad. 2. From the base, press the volume button. The incoming call is then received in speaker mode. 3. Pick up the handset from its base. 4. With a Bluetooth headset or Bluetooth headphones. 15User Guide Skype™ NVX 610
Adjusting the volume Turn the volume button to regulate the volume coming from the speakers or the handset. Muting the mic To switch to secrecy mode, simply press the touch button on the base ; this will prevent the person on the active call from hearing you.A blue LED lights up when the mic is muted. To reactivate it, press the same touch button, and the LED switches off. Activating and deactivating the speakers To accept a call in speaker mode or to switch to speaker mode during a call, press the volume button on the base.To deactivate the speaker, pick up the handset. 16User Guide Skype™ NVX 610
4 Contact list Your invoxia phone gathers all your mobile and business contacts together into a single unified contact list on your invoxia app. A Skype Contacts directory lets you display all your Skype contacts along with their statuses: Online, Away, Do not disturb and Offline.If you use an iPod or an iPad only your work contacts will be displayed.If you are a new Skype user, your Skype Contacts list will be empty. Displaying and calling a contact You can browse your invoxia phone contacts in Contacts. Tap the name of the person you wish to call. Start the call by tapping Call contact. Display your Skype Contacts by flicking left on your invoxia Contacts screen. To start a call, tap the name of the contact you wish to reach and Call.Blocking a contactYou can block and report any abuse from a contact via the Contacts tab. Select the relevant contact, go to Privacy Settings and depending on the situation, select Block contacts or Block and report abuse and confirm your selection.5 List of recent calls Recent calls from your mobile and your office are merged into a single list on the invoxia app. Displaying your recent calls Go to Recents to display your list of recent calls. Redialing a number from Recents To call back a recent contact, tap their name or phone number in the Recents list.17User Guide Skype™ NVX 610
6 Custom Settings Customizing your ringtones1. From the invoxia app, go to Settings .2. Go to Ringtones.3. Select the ringtone of your choice. Receiving / placing mobile calls, Connecting your iPhone/iPod/iPad via Bluetooth You can pair your iPhone/iPod/iPad to the base via Bluetooth.This connection must be established to receive and place mobile calls via your invoxia NVX 610.1. Place your iPhone/iPod on its dock on the base or connect your iPad to the base using the connector cable.2. Go to your invoxia app Settings tab. In the Bluetooth section, tap Start pairing. 3. Go to your device home screen and select Settings. Then go to General and Bluetooth. This automatically sets off a search. Your invoxia phone appears non connected, tap invoxia NVX 610, it connects.The Bluetooth sign lighten in blue as soon as the connection has been made.You can now receive and place mobile calls via your invoxia NVX 610 (using your iPhone phone application) and use it without plugging your iPhone / iPod or connect your iPad.Privacy SettingsYou can choose to allow calls based on their provenance:For Skype calls, go to Settings > Skype Account > Advanced parameters > Skype. For Skypein calls, go to Settings > Skype Account > Advanced parameters > Skypein.Skype and SIP accountsIf you use both SIP and Skype accounts, you can choose your default dial out conditions.Go to your app Settings > Global VOIP > Advanced Parameters > Dial Out Account. You can choose if you want a default dial out via Skype, SIP or if you want to be automaticcaly asked for each call.In this last case, tap Both.You can also choose directly from your keypad by helding the Call button down, then the choice SIP or Skype appears. SIP VoicemailIf your SIP voicemail isn’t already pre-set, go to your app Settings > SIP Account > User > Advanced Parameters > Voicemail.You then just have to tap the short number for your carrier voicemail.18User Guide Skype™ NVX 610
7 Technical Data Mfi programMade for iPod, Made for iPhone, Made for iPad Compatible iPod touch 1st and 2nd generation, iPhone 4, 3GS, 3G, iPad 2 and iPadConnection through 30 pin connector or BluetoothUniversal support for iPod touch 1st and 2nd generation, iPhone 4, 3GS and 3GConnectivity Bluetooth 2.1 2 gigabit Ethernet ports with integrated PoE 2 USB ports CodecsSupports all main codecs including G.722, wideband, SILK G.711a, G.711μ, G.726Technical Specifications Session Initiation Protocol (SIP) Power Supply: PoE (Power over Ethernet) 802.3at or 100-240V / 24V 1A AC adapter Dimensions: 31x11, 5x7cm (IP phone), 17.8 x5, 1x3, 2cm (handset) Operating temperature: 0 ° C - 40 ° C Weight: 1.36 kg Humidity: 10% - 90% Buttons On/Off button Volume/Answer button Secrecy touch button, a blue light illuminates when in use Voicemail touch button, a blue light flashing on and off indicates you have new messages 19User Guide Skype™ NVX 610
8 FAQs No dialing tone/ I cannot make a call Make sure that the Ethernet cable between your network and the invoxia base is properly connected. Make sure that the On/Off button is set to the On position.You have forgotten your Skype username or password?Go to www.skype.com and tap on Sign in. Select ‘Forgotten your Skype Name?’ or ‘Forgotten your Password?’ and follow the instructions.I cannot log in to SkypeMake sure your username and password are both correct. Remember that your password and username are case-sensitive.I cannot make a callMake sure the dialing tone is working. If not, go to the heading “No dialing tone” above.Make sure you are logged in to Skype.I cannot be reached/I am unable to use the application During the following connections between your iPhone/iPod/iPad and the invoxia base, make sure your iPhone/iPod/iPad is unlocked so that the invoxia app can be launched automatically (whether placed on the dock or connected via Bluetooth). 20User Guide Skype™ NVX 610
9 Warranty This warranty relates to the telephone and not its accessories (power adapter, telephone cable). Warranty PeriodThis telephone, when new, comes with a 24-month warranty. The Warranty Period starts on the date of purchase of the telephone. The Warranty will be honored on presentation of the original bill or receipt, provided the date of purchase and the unit type are indicated. Warranty Coverage In the event of malfunction or defect during the Warranty Period, the authorized After Sales Team will unilaterally decide whether or not to proceed with the repair or replacement of the telephone in whole or in part. Spare parts that may be used during repair may be parts which have been reworked. The original purchase date determines the start date of the Warranty Period. The Warranty Period is not extended if we repair or exchange the phone through our After Sales Team. ExclusionDamage or defects caused through misuse or mishandling of the phone and through the use of accessories other than those originally included with the telephone or not recommended in this User Guide are not covered by this Warranty. The Warranty does not cover damage caused by external factors such as lightning, water or fire or any other damage caused during transportation. No warranty can be claimed if the phone is repaired, altered or modified by the purchaser or any other repairer who is not officially approved and qualified. ProcedureInvoxia warranties that returns will be processed between 4 to 8 weeks. Be sure to return the full product in its original packaging and in perfect condition. Any returns not meeting these conditions will be refused. All returns must be authorized in advance by invoxia, whose After Sales Team will issue you with a return reference. The return form must be printed out and attached to the returned product. Invoxia reserves the right to determine in good faith if all these conditions are met. Upon receipt of the returned product, invoxia will send an e-mail to confirm its receipt. 21User Guide Skype™ NVX 610
ContactTo contact the After Sales Team, please send an email to support@invoxia.com. Invoxia87, rue du Gouverneur Général Eboué92130 Issy-les-MoulineauxFrance22User Guide Skype™ NVX 610
Printed in China.www.invoxia.com© 2011 invoxia. All rights reserved.23User Guide Skype™ NVX 610
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