Users Manual
User guide
NVX 620
Declaration of Conformity for the European Union
Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment.
You can read the Declaration of Conformity at the following address: www.invoxia.com/fr/support.
U.S. Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Environment
Your NVX 620 telephone has been designed and manufactured using quality materials and components which can be reused and recycled.
The presence of the crossed-out wheeled bin symbol indicates that the product complies with EU Directive 2002/96/EC.
It must be disposed of through an appropriate collection and recycling structure.
Please contact your local electrical and electronic equipment waste management scheme.
Please respect your local municipal regulations and do not dispose of these products with unsorted household waste.
The correct disposal of products at the end of their working life is good for the environment and your health.
Legal
invoxia ®, ™ Experience your phone, In Vivo Acoustic ®, Smart holder® and related trademarks, names and logos are the property of invoxia.
iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
Bluetooth ® is a trademark of Bluetooth SIG. Skype™ is a trademark of Skype Technologies S.A.
Skype, associated trade marks and logos and the «S» logo are trade marks of Skype Limited.
2User Guide NVX 620
Invoxia declares that the NVX 620 product complies with the essential requirements and other relevant provisions of the European RTTE
The changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
To comply with the FCC RF exposure compliance requirements, this device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.
Important information 5
• Safety Guidelines 5
1 Discover your phone 6
• Box Contents 6
• Your invoxia phone 6
2 Setup 7
• Positioning 7
• Connecting the base 7
• Installing the handset 10
• Installing the iPad 11
• Downloading the invoxia application 11
• Connecting your iPhone/iPod touch/iPad 12
3 Use 13
• Making calls 13
• Ending a call 13
• Receiving an incoming call 13
• Adjusting the volume 13
• Muting the mic 13
• Activating and deactivating the speakers 13
4 Contact list 14
• Displaying and calling a contact 14
• Adding a new contact 14
5 List of recent calls 14
• Displaying your recent calls 14
• Redialing a number from Recents 14
• Deleting your call history 14
6 Custom Settings 15
• Customizing your ringtones 15
• Connecting your iPhone/iPod/iPad via Bluetooth 15
• Skype and SIP accounts 15
• SIP Voicemail 15
Table of contents
3User Guide NVX 620
7 Technical Data 16
• M program 16
• Connectivity 16
• Codecs 16
• Technical Specications 16
• Buttons 16
8 FAQs 17
• No dialing tone/ I cannot make a call 17
• I cannot be reached/I am unable to use the application 17
9 Warranty 17
• Warranty Period 17
• Warranty Coverage 17
• Exclusion 17
• Procedure 18
• Contact 18
4User Guide NVX 620
Important information
Safety Guidelines
Required Power Supply
This phone is powered through a mains AC 100-240V supply. In the latter case, the telephone cannot
operate without the power supply (e.g. during a blackout).
Warning
• Do not open the base, handset or charger.
• Please ensure that no liquid comes into contact with the product. Do not expose the device
to excessive smoke, dust, mechanical vibration or shock.
• Only use the cables, adapters and batteries supplied.
• Place the unit near an accessible electrical outlet.
• Remove the handset from your ear when speaker mode is activated.
• Do not expose the device to excessive heat, e.g. to direct sunlight or near heating
equipment.
• Do not use in areas where there are risks of explosion.
Operating and storage temperature
Use the device in a room where the temperature is always between 0 and 40ºC (32 to 104ºF).
5User Guide NVX 620
Box Contents
1 Discover your phone
Your invoxia phone
6User Guide NVX 620
Lightening, 30 pin and
micro-USB cable adapters
micro-USB adapters
micro-USB cables
AC adapter
Handset Tablet standNVX 620 base Lightening, 30 pin and
Lightening, 30 pin and
Smart holder Ethernet cable
Designed and produced by invoxia, Paris
Adjust volume.
Receive and End a call.
Bluetooth pairing.
Voicemail
Secret
2 Setup
Positioning
Place your phone near your network socket (and near your mains supply socket if you are using a
mains power adapter).
Connecting the base
This phone is powered through a mains AC 100-240V power supply.
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User Guide NVX 620
1. The NVX 620 base is protected by a transparent film. Please remove it.
2. Insert the cable suitable to your smartphone into the matching cable adapter.
Place it then in the special pocket of the receptacle.
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User Guide NVX 620
3. Slide the cord into place through the interstices under the base.
4. Plug the USB connector to the left USB port at the rear of the device.
5. Insert the suitable adapter to your smartphone, or none if you use a case and your device doesn’t fit.
To connect a different model, please repeat steps 2 to 6.
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User Guide NVX 620
6. Install the tablet holder if needed.
7. If you are using the mains supply, plug the mains power adapter into the back of the base and into a wall
mount socket.
8. Plug one end of the Ethernet cable into the LAN connector at the back of the base and into your network
telephone socket (PC port is to connect to your computer to provide Internet).
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User Guide NVX 620
Installing the handset
the interstices under the base.
1. Plug the cord of the handset into the right USB port at the back of the base. Slide the cord into place through
3. Press the On / Off button at the back of the base.
2. Place the Smart Holder and the handset on the top of the base.
Installing the iPad
Note: To remove the iPad stand, or to attach it at a later date, simply unplug the power adapter,
Ethernet cables and handset, then plug them all back in once the stand has been attached.
Insert the iPad connector in the dedicated slot. Connect it to one of the USB ports at the back of
the base and to your iPad.
Downloading the invoxia application
1. Go to the iTunes Store or the App Store on your smartphoen or tablet and download the invoxia
app.
2. Start the application.
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User Guide NVX 620
Connecting your iPhone/iPod touch/iPad
During the following connections between your smartphone or tablet and the invoxia base, make
sure your smartphone or tablet is unlocked so that the invoxia app can be launched automatically
(whether placed on the dock or connected via Bluetooth).*
1. Place your smartphone on its dock on top of the base and/or place your tablet vertically or
horizontally on its stand (sliding the cable through the stand’s interstice).
2. Follow the instructions to configure your invoxia phone for use based on your network provider’s
settings (SIP unsername, password, domain...).
3. Once the installation is complete, you are ready to enjoy the full power of your invoxia phone.
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User Guide NVX 620
* The invoxia app for Android devices will be released later. To be informed on the availaibilty,
please check the invoxia website.
3 Bluetooth connection
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invoxia is waiting for connection» message allows you to pair your NVX 620 in your device
Dock or connect via USB your iPhone/iPod/iPad. The Bluetooth connection is then automatic!
Bluetooth 1st connection
For any devices, long push the volume button until you hear a sound signal. A «Pairing mode:
Multiple connections: Pairing a new device / Reconnect a device
Disconnect a paired device
In your invoxia app, go to Settings > Bluetooth , you can tap «Unpair».
Unpair all the connected devices
Connecting a previously paired device is easy from its Bluetooth menu. The last connected
device is the controlling device.
Bluetooth menu. A final sound confirms the pairing.
With iOS 6, be sure your Bluetooth is actived first.
With iOS 6, be sure your Bluetooth is actived first.
For any devices, long push the volume button until you hear a sound signal. A “Pairing mode:
invoxia is waiting for connection” message allows you to pair your NVX 620 in your device Bluetooth
menu. A final sound confirms the pairing.
Long push the volume button until hearing a three-sound signal. A «Clearing all subscriptions»
message confirms it.
Also forget the Audioffice from your device Bluetooth menu in order to complete future pairings
between these devices.message confirms it.
Long push the volume button until hearing a double-sound signal. The last connected device is
then disconnected and auto-connection is stopped. A «Disconnecting» message and sound
signal confirms the disconnection.
3 Use
The invoxia application has been built identically to the iPhone’s native phone app. You will
Making calls
In the invoxia app, dial your numbers from the Keypad icon. Tap Call to start the call.
Ending a call
There are several ways to end a call:
1. By pressing the End button on your iPhone/iPod/iPad.
2. By replacing the handset on the base.
3. In speaker mode, press the volume button.
Receiving an incoming call
There are several ways of receiving incoming calls:
1. By tapping the Answer button on your smartphone.
2. From the base, press the volume button. The incoming call is then received in speaker
mode.
3. Pick up the handset from its base.
4. With a Bluetooth headset or Bluetooth headphones.
Adjusting the volume
Turn the volume button to regulate the volume coming from the speakers or the handset.
Muting the mic
To switch to secrecy mode, simply press the touch button on the base ; this will prevent the
person on the active call from hearing you.
A blue LED lights up when the mic is muted. To reactivate it, press the same touch button, and the
Activating and deactivating the speakers
To accept a call in speaker mode or to switch to speaker mode during a call, press the volume
button on the base.
To deactivate the speaker, pick up the handset.
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therefore find there familiar Recents, Contacts, Keypad and Voicemail functions.
LED switches off.
User Guide NVX 620
Recent calls from your mobile and your office are merged into a single list on the invoxia
To add a new contact, tap the symbol. Fill out the required fields and tap OK.
4 Contact list
Your invoxia phone gathers all your mobile and business contacts together into a single
If you use an iPod or an iPad only your work contacts will be displayed.
Displaying and calling a contact
You can browse your invoxia phone contacts in Contacts. Tap the name of the person you wish to
Adding a new contact
Note: All your new contacts are automatically added to your iPhone’s native phone app.
Your new contacts will appear automatically in the merged invoxia contact list.
5 List of recent calls
app.
Displaying your recent calls
Go to Recents to display your list of recent calls.
Redialing a number from Recents
Deleting your call history
To call back a recent contact, tap their name or phone number in the Recents list.
In Recents, tap Edit and select the calls you want to delete by tapping and Delete. .
To delete the whole list, tap Clear and Clear All Recents. .
15User Guide NVX 620
unified contact list on your invoxia app.
call. This displays their profile. Start the call by tapping the number you wish to join them on.
1. From the invoxia app, go to Home > Settings .
6 Custom Settings
Customizing your ringtones
2. Go to Ringtones .
3. Select the ringtone of your choice.
Receiving / placing mobile calls, Connecting your iPhone/iPod/iPad via
Bluetooth
You can pair your iPhone/iPod/iPad to the base via Bluetooth.
This connection must be established to receive and place mobile calls via your invoxia NVX 620:
1. Place your iPhone/iPod on its dock on the base or connect your iPad to the base using the
connector cable.
2. Go to your invoxia app Home > Settings tab. In the Bluetooth section, tap Start pairing.
3. Go to your device home screen and select Settings. Then go to General and Bluetooth.
This automatically sets off a search. Your invoxia phone appears non connected, tap invoxia
NVX 620, it connects.
The Bluetooth sign lighten in blue as soon as the connection has been made.
You can now receive and place mobile calls via your invoxia NVX 620 (using your iPhone
phone application) and use it without plugging your iPhone / iPod or connect your iPad.
Skype and SIP accounts
If you use both SIP and Skype accounts, you can choose your default dial out conditions.
Go to your app Home > Settings > Global VOIP > Advanced Parameters > Dial Out Account.
You can choose if you want a default dial out via Skype, SIP or if you want to be automaticcaly
asked for each call.
In this last case, tap Both.
You can also choose directly from your keypad by helding the Call button down, then the choice
SIP or Skype appears.
SIP Voicemail
If your SIP voicemail isn’t already pre-set, go to your app Home > Settings > SIP accounts > User
> Advanced parameters > Voicemail.
You then just have to tap the short number for your carrier voicemail access.
16User Guide NVX 620
7 Technical Data
M program
Made for iPod, Made for iPhone, Made for iPad
Compatible iPod touch 1st and 2nd generation, iPhone 4, 3GS, 3G, iPad 2 and iPad
Connection through 30 pin connector or Bluetooth
Universal support for iPod touch 1st and 2nd generation, iPhone 4, 3GS and 3G
Connectivity
Bluetooth 2.1
2 gigabit Ethernet ports
2 USB ports
Codecs
Supports all main codecs including G.722, wideband, SILK
G.711a, G.711µ, G.726
Technical Specications
Session Initiation Protocol (SIP)
Power Supply: 100-240V / 12V 3A AC adapter
Dimensions: 31x11, 5x7cm (IP phone), 17.8 x5, 1x3, 2cm (handset)
Operating temperature: 0 ° C - 40 ° C
Weight: 1.36 kg
Humidity: 10% - 90%
Buttons
On/O button
Volume/Answer button
Secrecy touch button, a blue light illuminates when in use
Voicemail touch button, a blue light ashing on and o indicates you have new messages
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User Guide NVX 6 20
8 FAQs
No dialing tone/ I cannot make a call
Make sure that the Ethernet cable between your network and the invoxia base is properly
connected.
Make sure that the On/O button is set to the On position.
I cannot be reached/I am unable to use the application
During the following connections between your iPhone/iPod/iPad and the invoxia base, make sure
your iPhone/iPod/iPad is unlocked so that the invoxia app can be launched automatically (whether
placed on the dock or connected via Bluetooth).
9 Warranty
This warranty relates to the telephone and not its accessories (power adapter, telephone cable).
Warranty Period
This telephone, when new, comes with a 24-month warranty. The Warranty Period starts on the
date of purchase of the telephone.
The Warranty will be honored on presentation of the original bill or receipt, provided the date of
purchase and the unit type are indicated.
Warranty Coverage
In the event of malfunction or defect during the Warranty Period, the authorized After Sales Team
will unilaterally decide whether or not to proceed with the repair or replacement of the telephone in
whole or in part.
Spare parts that may be used during repair may be parts which have been reworked.
The original purchase date determines the start date of the Warranty Period. The Warranty Period
is not extended if we repair or exchange the phone through our After Sales Team.
Exclusion
Damage or defects caused through misuse or mishandling of the phone and through the use of
accessories other than those originally included with the telephone or not recommended in this
User Guide are not covered by this Warranty.
The Warranty does not cover damage caused by external factors such as lightning, water or re or
any other damage caused during transportation.
No warranty can be claimed if the phone is repaired, altered or modied by the purchaser or any
other repairer who is not ocially approved and qualied.
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User Guide NVX 620
Procedure
Invoxia warranties that returns will be processed between 4 to 8 weeks. Be sure to return the full
product in its original packaging and in perfect condition. Any returns not meeting these conditions
will be refused.
All returns must be authorized in advance by invoxia, whose After Sales Team will issue you with a
return reference. The return form must be printed out and attached to the returned product.
Invoxia reserves the right to determine in good faith if all these conditions are met. Upon receipt of
the returned product, invoxia will send an e-mail to conrm its receipt.
Contact
To contact the After Sales Team, please send an email to support@invoxia.com.
Invoxia
87, rue du Gouverneur Général Eboué
92130 Issy-les-Moulineaux
France
Printed in China.
www.invoxia.com
© 2011 invoxia. All rights reserved.
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User Guide NVX 620
Experience your phone!