Lg LS777 (Virgin Mobile) Operating Instructions VGM UG EN

User Manual: lg LS777 (Virgin Mobile) - Operating Instructions Free User Guide for LG Mobile Phone, Manual - page5

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User Guide
[UG template version 16a]
[vgm_lg_Stylo3_ug_en_140217_d2]
TOC i
Table of Contents
Getting Started .............................................................................................................................................. 1!
Introduction ........................................................................................................................................... 2!
About the User Guide ................................................................................................................... 2!
Set Up Your Phone ............................................................................................................................... 3!
Parts and Functions ...................................................................................................................... 3!
Battery Use ................................................................................................................................... 5!
Insert the Battery ................................................................................................................... 5!
Remove the Battery .............................................................................................................. 8!
Charge the Battery ................................................................................................................ 9!
Nano SIM Card ........................................................................................................................... 10!
microSD Card.............................................................................................................................. 13!
Insert microSD Card ........................................................................................................... 13!
Unmount and Remove the microSD Card .......................................................................... 15!
Format microSD Card ......................................................................................................... 16!
Turn Your Phone On and Off ...................................................................................................... 17!
Use the Touchscreen .................................................................................................................. 18!
Activation and Service ................................................................................................................ 21!
Complete the Setup Screens ...................................................................................................... 22!
Basic Operations ................................................................................................................................. 24!
Basics .......................................................................................................................................... 24!
Home Screen ...................................................................................................................... 24!
Phone Settings Menu.......................................................................................................... 25!
Portrait and Landscape Screen Orientation ....................................................................... 25!
Capture Screenshots .......................................................................................................... 26!
Applications ................................................................................................................................. 26!
Preinstalled Apps ................................................................................................................ 27!
Fingerprint Recognition ............................................................................................................... 28!
Precautions for Fingerprint Recognition ............................................................................. 28!
Registering Fingerprints ...................................................................................................... 29!
Managing Fingerprints ........................................................................................................ 30!
Unlocking the Screen with a Fingerprint ............................................................................. 30!
Multi-tasking Feature .................................................................................................................. 30!
Multi-Window ...................................................................................................................... 30!
TOC ii
Overview screen ................................................................................................................. 31!
Phone Number ............................................................................................................................ 31!
Airplane Mode ............................................................................................................................. 31!
Enter Text .................................................................................................................................... 32!
Touchscreen Keyboards ..................................................................................................... 32!
QWERTY Keyboard ............................................................................................................ 33!
Phone Keyboard ................................................................................................................. 34!
Tips for Editing Text ............................................................................................................ 35!
Google Account .......................................................................................................................... 37!
Create a Google Account ................................................................................................... 37!
Create an Exchange Account ............................................................................................. 38!
Sign into Your Google Account ........................................................................................... 39!
Factory Reset Protection .................................................................................................... 39!
Google Play Store ....................................................................................................................... 40!
Find and Install an App ....................................................................................................... 40!
Request a Refund for a Paid App ....................................................................................... 41!
Update an App .................................................................................................................... 41!
Uninstall an App .................................................................................................................. 41!
Get Help with Google Play .................................................................................................. 42!
Lock and Unlock Your Screen .................................................................................................... 42!
Unlock Your Screen Using the Knock Code Feature ................................................................. 43!
Update Your Phone .................................................................................................................... 44!
Update Your Phone Software ............................................................................................. 44!
Update Your Profile ............................................................................................................. 46!
Update Your PRL ................................................................................................................ 46!
Your Phone's Home Screen ................................................................................................................ 47!
Home Screen Basics .................................................................................................................. 47!
Home Screen Layout .......................................................................................................... 47!
Extended Home Screens .................................................................................................... 48!
Status Bar and Notification Panel ............................................................................................... 48!
Status Bar ........................................................................................................................... 48!
Notification Panel ................................................................................................................ 50!
Customize the Home Screen ...................................................................................................... 51!
Change the Wallpaper ........................................................................................................ 51!
Add Widgets to the Home Screen ...................................................................................... 52!
TOC iii
Add Folders to the Home Screen ....................................................................................... 52!
Making Connections .................................................................................................................................... 53!
Phone Calls and Voicemail ................................................................................................................. 54!
Place and Answer Calls .............................................................................................................. 54!
Call Using the Phone Dialer ................................................................................................ 54!
Call Emergency Numbers ................................................................................................... 55!
Answer Phone Calls ............................................................................................................ 56!
In-Call Screen Layout and Operations................................................................................ 57!
Place a Call from Contacts ................................................................................................. 58!
Call from Call Logs .............................................................................................................. 59!
Voicemail ..................................................................................................................................... 59!
Voicemail Setup .................................................................................................................. 59!
Visual Voicemail Setup ....................................................................................................... 59!
Review Visual Voicemail ..................................................................................................... 61!
Listen to Multiple Voicemail Messages ............................................................................... 61!
Visual Voicemail Options .................................................................................................... 61!
Configure Visual Voicemail Settings ................................................................................... 62!
Optional Calling Services ............................................................................................................ 63!
Caller ID Blocking ............................................................................................................... 64!
Call Waiting ......................................................................................................................... 64!
Conference Calling ............................................................................................................. 64!
Call Forwarding ................................................................................................................... 65!
Call Settings Menu ...................................................................................................................... 65!
Contacts .............................................................................................................................................. 69!
Add a Contact ............................................................................................................................. 69!
View Contacts ............................................................................................................................. 70!
Contacts Screen Layout .............................................................................................................. 71!
Edit a Contact.............................................................................................................................. 72!
Delete a Contact ......................................................................................................................... 72!
Share a Contact .......................................................................................................................... 72!
Import Contacts ........................................................................................................................... 73!
Back Up Contacts ....................................................................................................................... 73!
Messaging ........................................................................................................................................... 74!
Messenger .................................................................................................................................. 74!
Send a Text Message ......................................................................................................... 74!
TOC iv
Send a Multimedia Message (MMS) ................................................................................... 74!
Save and Resume a Draft Message ................................................................................... 75!
New Messages Notification ................................................................................................ 76!
Manage Message Conversations ....................................................................................... 76!
Text and MMS Options ....................................................................................................... 77!
Gmail ........................................................................................................................................... 78!
Create and Send a Gmail Message .................................................................................... 79!
Check Received Gmail Messages ...................................................................................... 79!
Use Gmail Labels ................................................................................................................ 80!
Archive Gmail Threads ....................................................................................................... 80!
Mute Gmail Threads ........................................................................................................... 81!
Delete Gmail Threads ......................................................................................................... 81!
Search Gmail Messages ..................................................................................................... 81!
Report Spam ....................................................................................................................... 81!
Add Another Google (Gmail) Account ................................................................................ 82!
Switching between Gmail Accounts .................................................................................... 82!
Gmail Settings ..................................................................................................................... 82!
Internet and Social Networking ........................................................................................................... 84!
Data Services General Information (4G LTE and 3G Networks) ................................................ 84!
4G LTE ................................................................................................................................ 84!
Data Connection Status and Indicators .............................................................................. 85!
Chrome Browser ......................................................................................................................... 85!
Use the Browser ................................................................................................................. 85!
Add a Bookmark ................................................................................................................. 85!
View Browser History .......................................................................................................... 86!
Open New Browser Tabs .................................................................................................... 86!
Browser Settings ................................................................................................................. 86!
Facebook .................................................................................................................................... 87!
Install the Facebook App on Your Phone ........................................................................... 87!
Use Facebook ..................................................................................................................... 87!
Twitter ......................................................................................................................................... 87!
Install the Twitter App on Your Phone ................................................................................ 88!
Tweet on Twitter ................................................................................................................. 88!
Duo .............................................................................................................................................. 88!
Connectivity ......................................................................................................................................... 89!
TOC v
Transfer Files Between Your Phone and a Computer ................................................................ 89!
Wi-Fi ............................................................................................................................................ 90!
Turn Wi-Fi On and Connect to a Wireless Network ............................................................ 90!
Configure Wi-Fi Settings ..................................................................................................... 91!
Disconnect Wi-Fi ................................................................................................................. 91!
Wi-Fi Direct ......................................................................................................................... 91!
Tethering ..................................................................................................................................... 92!
Hotspot ........................................................................................................................................ 92!
Bluetooth ..................................................................................................................................... 93!
Bluetooth Information .......................................................................................................... 93!
Enable the Bluetooth Feature ............................................................................................. 93!
Pair Bluetooth Devices........................................................................................................ 94!
Connect to a Paired Bluetooth Device ................................................................................ 94!
Send Information Using Bluetooth ...................................................................................... 95!
Receive Information via Bluetooth ...................................................................................... 95!
Content Sharing .......................................................................................................................... 96!
Playing Content ................................................................................................................... 96!
Sending or Receiving Files ................................................................................................. 96!
Using Nearby Devices ........................................................................................................ 97!
Apps and Entertainment .............................................................................................................................. 98!
Camera and Video .............................................................................................................................. 99!
Camera Overview ....................................................................................................................... 99!
Take Pictures and Record Videos ............................................................................................ 100!
Take Pictures .................................................................................................................... 101!
Record Videos .................................................................................................................. 101!
Take Panoramic Photos.................................................................................................... 101!
Zoom In or Out .................................................................................................................. 102!
Switching between Cameras .................................................................................................... 102!
Selfie Shot ................................................................................................................................. 103!
Using the Power/Lock Button ........................................................................................... 103!
Gesture Shot ..................................................................................................................... 103!
Interval Shot ...................................................................................................................... 104!
Gesture View .................................................................................................................... 104!
Save as Flipped Image ..................................................................................................... 104!
View Pictures and Videos Using Gallery .................................................................................. 104!
TOC vi
Edit Pictures .............................................................................................................................. 105!
Share Pictures and Videos ....................................................................................................... 106!
Send Pictures or Videos by Email .................................................................................... 106!
Send a Picture or Video by Multimedia Message ............................................................. 107!
Send Pictures or Videos Using Bluetooth ......................................................................... 107!
Share Pictures or Videos via Additional Apps or Social Media ........................................ 108!
Share Videos on YouTube ................................................................................................ 108!
Camera Settings ....................................................................................................................... 109!
Switch Cameras ................................................................................................................ 109!
Set Camera Functions ...................................................................................................... 109!
Productivity ........................................................................................................................................ 110!
Google Calendar ....................................................................................................................... 110!
Add an Event to the Calendar ........................................................................................... 110!
Add Reminders in the Calendar ........................................................................................ 111!
Create a Goal in the Calendar .......................................................................................... 111!
Edit Calendar Events, Reminders, or Goals ..................................................................... 112!
Delete Calendar Events, Reminders, or Goals ................................................................. 112!
Quickly Hide or Show Events ........................................................................................... 112!
Calendar Settings ............................................................................................................. 112!
Using the Stylus Pen ................................................................................................................. 113!
Navigation Apps ........................................................................................................................ 113!
Google Maps ..................................................................................................................... 114!
Scout ................................................................................................................................. 114!
Google Search .......................................................................................................................... 115!
Use Google Search ........................................................................................................... 115!
Use Google Voice Search ................................................................................................ 115!
Calculator .................................................................................................................................. 116!
Clock ......................................................................................................................................... 117!
Set Alarms ........................................................................................................................ 117!
Additional Clock Features ................................................................................................. 117!
Capture+ ................................................................................................................................... 119!
QuickMemo+ ............................................................................................................................. 120!
File Manager ............................................................................................................................. 120!
Voice Recorder ......................................................................................................................... 120!
Uninstalled Apps ....................................................................................................................... 121!
TOC vii
Entertainment and Activities ............................................................................................................. 122!
Google Play Music App ............................................................................................................. 122!
Play Music with Google Play ............................................................................................ 122!
Google Play Music Screen Layout .................................................................................... 123!
Create Playlists in Google Play Music .............................................................................. 124!
YouTube .................................................................................................................................... 125!
View YouTube Videos....................................................................................................... 125!
Post a Video to YouTube .................................................................................................. 125!
Settings ..................................................................................................................................................... 126!
Networks Settings ............................................................................................................................. 127!
Basic Settings ........................................................................................................................... 127!
Airplane Mode ........................................................................................................................... 128!
Wi-Fi Settings ............................................................................................................................ 128!
Bluetooth Settings ..................................................................................................................... 128!
Mobile Data Settings ................................................................................................................. 128!
Call Settings .............................................................................................................................. 129!
Share & Connect ....................................................................................................................... 129!
Tethering ................................................................................................................................... 129!
More .......................................................................................................................................... 130!
Roaming Settings ...................................................................................................................... 131!
Virtual Private Networks (VPN) ................................................................................................. 133!
Prepare Your Phone for VPN Connection ........................................................................ 133!
Set Up Secure Credential Storage ................................................................................... 133!
Add a VPN Connection ..................................................................................................... 133!
Connect to or Disconnect From a VPN............................................................................. 133!
Sound Settings .................................................................................................................................. 135!
Sound Profile............................................................................................................................. 136!
Volume ...................................................................................................................................... 136!
Ringtone .................................................................................................................................... 136!
Ringtone ID ............................................................................................................................... 137!
Sound with Vibration ................................................................................................................. 137!
Vibrate Type .............................................................................................................................. 137!
Do Not Disturb .......................................................................................................................... 137!
Lock Screen .............................................................................................................................. 138!
Apps .......................................................................................................................................... 138!
TOC viii
Notification LED ........................................................................................................................ 138!
More .......................................................................................................................................... 138!
Display Settings ................................................................................................................................ 140!
Home Screen ............................................................................................................................ 141!
Lock Screen .............................................................................................................................. 142!
Theme ....................................................................................................................................... 145!
Home Touch Buttons ................................................................................................................ 145!
Font Type .................................................................................................................................. 145!
Font Size ................................................................................................................................... 145!
Bold Text ................................................................................................................................... 145!
Brightness ................................................................................................................................. 146!
Comfort View............................................................................................................................. 146!
Auto-Rotate Screen .................................................................................................................. 146!
Screen Timeout ......................................................................................................................... 146!
More .......................................................................................................................................... 147!
General Settings ............................................................................................................................... 148!
Language & Keyboard .............................................................................................................. 149!
Location ..................................................................................................................................... 149!
Accounts & Sync ....................................................................................................................... 150!
Accessibility............................................................................................................................... 150!
Shortcut Keys ............................................................................................................................ 152!
Google Services ........................................................................................................................ 153!
Fingerprints & Security .............................................................................................................. 153!
Pen ............................................................................................................................................ 154!
Date & Time .............................................................................................................................. 155!
Storage ...................................................................................................................................... 155!
Battery & Power Saving ............................................................................................................ 155!
Memory ..................................................................................................................................... 155!
System Updates ........................................................................................................................ 156!
Apps .......................................................................................................................................... 156!
Backup & Reset ........................................................................................................................ 156!
About Phone ............................................................................................................................. 157!
Getting Help .............................................................................................................................................. 159!
For Assistance .................................................................................................................................. 160!
Troubleshooting ........................................................................................................................ 160!
TOC ix
Virgin Mobile Account Information and Help ............................................................................. 161!
Manage Your Account ...................................................................................................... 161!
Top-Up Your Account ....................................................................................................... 162!
Anti-Theft Guide ........................................................................................................................ 162!
Copyright Information ................................................................................................................ 163!
Index .......................................................................................................................................................... 164!
1
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.
Introduction 2
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new LG Stylo 3. The following topics explain how best to use this guide to
get the most out of your phone.
Before Using Your Phone
Read the Important Information booklet that was packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping the
Home key . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
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Set Up Your Phone 3
Set Up Your Phone
The following topics give you all the information you need to set up your phone and wireless service for
the first time.
Parts and Functions
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Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phones primary external features and buttons.
Part
Description
Proximity/Ambient Light
Sensor
Senses proximity towards other objects (such as your head) so
that touch commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective
film, pouch, or a protective case not authorized by LG.
The ambient light sensor analyzes the ambient light intensity when
the auto-brightness control mode is turned on.
LED Light
Flashes to show some notifications according to your settings.
Set Up Your Phone 4
Touchscreen
Displays all the information needed to operate your phone, such
as the applications, call status, the Contacts list, the date and time,
and the signal and battery strength.
Back Key
Returns to the previous screen. It also closes pop-up display items
such as menus and dialog boxes.
Microphone
Transmits your voice for phone calls or records your voice or
ambient sounds for voice recordings and videos.
Home Key
Returns to the home screen. If you're already viewing one of
extension canvases, it opens the central home screen. Touch and
hold to access Google Now.
Overview Key
Allows you to access recently-used apps. While using an app,
touch and hold to use two apps at the same time with the Multi-
Window feature.
Front-Facing Camera Lens
Allows you to take pictures and videos of yourself. Also lets you
participate in video chats.
Earpiece
Lets you hear the caller and automated prompts.
Back-Facing Camera Lens
Lets you take pictures and record videos.
Stylus Pen
You can use the stylus pen to input commands. Supported apps
will allow you to write or draw with the stylus pen.
Power/Lock Button with
Fingerprint Sensor
Locks the screen. Press and hold to open the phone options menu
for the following options: Power off, Power off and restart, and
Turn on/off Airplane mode.
Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See Fingerprint Recognition for details.
Place your finger on the button to take selfies using the front
camera. Double-tap, then hold to take a screenshot.
Speaker
Lets you hear the different ringers and sounds. The speaker also
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Charger/Accessory Port
Allows you to connect the phone charger or an optional USB
cable.
3.5mm Headset Jack
Allows you to plug in a headset for convenient, hands-free
conversations.
Volume Buttons
Allows you to adjust the ringer and media volumes, or to adjust the
in-call volume during a call.
Set Up Your Phone 5
Flash
Helps you take pictures and video in dim lighting.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Battery Use
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Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings
may become lost or changed, or battery may become unusable. Charge once every six months
before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery.
Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.
Insert the Battery
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Set Up Your Phone 6
1. Remove the back cover.
Lift gently in the direction shown.
2. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
Set Up Your Phone 7
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Set Up Your Phone 8
Remove the Battery
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the battery.
1. Remove the back cover.
Lift gently in the direction shown.
2. Remove the battery.
Lift upward gently as shown.
Set Up Your Phone 9
Charge the Battery
Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 25 hours of continuous digital talk time.
You can charge your phonH¶VEDWWHU\XVLQJHLWKHUWKHLQFOXGHG$&DGDSWHURUYLDD86%FRQQHFWLRQwith
your computer.
Charge Using the AC Adapter
1. Plug the USB cable into the charger/accessory port at the bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
The indicator light illuminates when charging starts. The light goes off when the battery is fully
charged. Fully charging a battery may take up to four hours.
4. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the
AC adapter.
Note: Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption of the charger.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
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Set Up Your Phone 10
1. Insert the small end of the USB cable into the charger/accessory port at the bottom of your phone.
2. Insert the large end of the USB cable into an external USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Nano SIM Card
The Nano SIM card is an IC (Integrated Circuit) card containing phone number and other customer
information.
Handling the Nano SIM Card
Keep the following in mind when handling a Nano SIM card.
Ɣ Customer is responsible for any damage caused by inserting Nano SIM card in another-brand IC
card reader, etc. Virgin is not responsible in such case.
Ɣ Always keep the IC chip clean.
Ɣ Wipe clean with a dry, soft cloth.
Ɣ Avoid applying labels. May damage the Nano SIM card.
Ɣ See instructions included with the Nano SIM card for handling.
Ɣ The Nano SIM card is the property of Virgin.
Ɣ The Nano SIM card is replaceable (at cost) in case of loss/damage.
Ɣ Return the Nano SIM card to Virgin when cancelling your subscription.
Ɣ Returned Nano SIM cards are recycled for environmental purposes.
Ɣ Note that Nano SIM card specifications and performance may change without notice.
Ɣ It is recommended that you keep a separate copy of information that is stored on the Nano SIM
card. Virgin is not responsible for damages from stored information that is lost.
Ɣ Always follow emergency procedures to suspend service if your Nano SIM card or phone (Nano
SIM card inserted) is lost/stolen. For details, contact Customer Service.
Ɣ Always power off the phone before inserting/removing a Nano SIM card.
Set Up Your Phone 11
Insert Nano SIM Card
Follow these instructions to insert a Nano SIM card. Remember to power off your phone before inserting
a Nano SIM card.
1. Remove the back cover.
Lift gently in the direction shown.
Set Up Your Phone 12
2. Insert the Nano SIM card.
Insert gently with gold IC chip facing downward.
3. Insert the battery.
Set Up Your Phone 13
4. Attach the back cover.
Make sure all the tabs are secure and there are no gaps around the cover.
microSD Card
Your phone supports the use of an optional microSD card (not included) to expand its storage capacity.
Some cards may not operate properly with your phone.
microSD card Cautions
Data: Information stored on the microSD card can become lost or changed accidently or as a result of
damage. It is recommended that you keep a separate copy of important data. Virgin is not
responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Handling microSD card: Use/store microSD cards away from the reach of infants. May cause
choking if swallowed.
Insert microSD Card
Follow these steps to insert an optional microSD card (not included). Make sure to power your phone off
before inserting or removing a microSD card.
Set Up Your Phone 14
1. Remove the back cover.
Lift gently in the direction shown.
2. Insert the microSD card.
Insert the microSD card all the way gently without bending and with the terminals facing down.
Insert only microSD cards.
Set Up Your Phone 15
3. Insert the battery.
4. Attach the back cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount and Remove the microSD Card
Follow these instructions to unmount and remove a microSD card. Always unmount the microSD card
before removing it from your phone, and always power the phone off before inserting or removing a
microSD card.
Set Up Your Phone 16
1. Tap > Tools > Settings > General tab.
2. Tap Storage.
3. Tap .
The status of the SD card changes from Ejecting to Ejected. The card is now unmounted.
4. Press and hold the Power/Lock Button button and then tap Power Off > POWER OFF to turn
off your phone.
5. Remove the back cover.
Lift gently in the direction shown.
6. Remove the battery.
7. Slide the microSD card out of the slot to remove it.
8. Insert the battery and replace the back cover. (See Insert the Battery.)
Format microSD Card
When you insert an optional microSD card for the first time, it is recommended that you format it on your
phone.
1. Tap > Tools > Settings > General tab.
2. Tap Storage.
3. Tap SD card.
4. Tap > Storage settings.
Set Up Your Phone 17
5. Tap Format > FORMAT.
All data on the microSD card is erased, and the card is formatted for use on your phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
Ŷ Press and hold the Power/Lock Button.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Select Screen Lock for information about using the
screen lock.
The first time you turn the phone on, you will see the setup screens. See Complete the Setup
Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock Button to open the phone options menu.
2. Tap Power off to turn the phone off.
3. Tap POWER OFF to confirm.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Tip: The KnockON feature allows you to double-tap the screen to easily turn it on or off.
Set Up Your Phone 18
Use the Touchscreen
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Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons by simply tapping or touching them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Set Up Your Phone 19
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Set Up Your Phone 20
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard.
Note: The Auto-rotate switch needs to be selected for the screen orientation to automatically change. Tap
> Tools > Settings > Display tab > Auto-rotate screen.
Tip: You can also access the screen rotation setting from the Notifications Window. Drag the status bar
down and tap Rotation to select or deselect the option.
Set Up Your Phone 21
Pinch and Spread
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viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Activation and Service
Before using your phRQH\RXPXVWVHWXS\RXUVHUYLFHZLWK9LUJLQ0RELOH<RXZLOOQHHG\RXUSKRQH¶V
serial numbers (MEID and ICC ID). These numbers can be found on the phone's packaging.
For more information about your Virgin Mobile account, see Virgin Mobile Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Virgin Mobile account.
1. From your computer, visit virginmobileusa.com and click Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of
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4. Follow the remaining instructions to choose your plan and select a payment method.
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Set Up Your Phone 22
Activate Your Phone
After setting up your account on virginmobileusa.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Virgin Mobile device to a new one,
be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is
complete, turn on the new device and the programming information will be pushed to your device
automatically.
You can also start the activation process manually.
Ŷ Tap > Tools > Settings > General tab > Activate this device.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see an Accessibility message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. On the configuration screen, touch NEXT to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
Language Selection - Select a desired language.
Set internet connection - If prompted, follow the prompts to sign in to an available Wi-Fi®
network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more
details.
Google Account - Sign in or set up a Google Account.
Name - Add your name to personalize some apps.
Add your fingerprint - Prevent others from using this phone without your permission by
activating device protection features.
Google services - Read all of the information for the available Google Services and, if you
agree, tap NEXT. Otherwise, uncheck the options and tap NEXT.
Help apps find your location - Helps apps determine location. This means sending
anonymous location to Google, even when no apps are running. Tap Learn more for
additional information.
Improve location accuracy - Allows apps and services to scan for Wi-Fi networks even
when Wi-Fi is off.
Help improve your Android experience - Allows your device to send diagnostic and
usage data to Google automatically. Tap Learn more for additional information.
Legal documents - Read all of the information about legal documents.
Set Up Your Phone 23
EULA (End-User License Agreement) - Read the End-User License Agreement and tap
the I agree check box if you agree to the terms.
Low power location estimation - Read the Low power location estimation information
and tap the I agree check box if you agree to the terms.
3. Tap Done. Your setup is now complete. Follow the onscreen instructions to learn about basic
touch menu navigation, view tutorials, or just get started.
Basic Operations 24
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phoQH¶VEDVLFRSHUDWLRQV
Home Screen
0RVWRI\RXUSKRQH¶VRSHUDWLRQVRULJLQDWHIURPWKHhome screen.
Ŷ From any screen, tap the Home key to display the home screen.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
Ŷ Tap Back to return to the previous screen.
Menu Operations
You can display options menus using the menu key, any app-specific menu icon, or by tapping and
holding a screen area, depending on your current app.
Ŷ Tap to view available settings and options.
Recent Applications
You can display a list of recently used applications using the Overview key.
Basic Operations 25
Ŷ Tap Overview to view a list of recently used applications.
Phone Settings Menu
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Ŷ Tap > Tools > Settings .
± or ±
Drag the status bar down and tap > Settings .
For more information, see Settings.
Portrait and Landscape Screen Orientation
7KHGHIDXOWRULHQWDWLRQIRU\RXUSKRQH¶VVFUHHQLVSRUWUDLWYHUWLFDOEXWPDQ\apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Rotation / to turn the option on or off.
You may need to scroll left or right to see the Screen rotation option.
Note: You can also set the rotation option from the main settings menu. Tap > Tools > Settings
> Display tab > Auto-rotate screen.
Basic Operations 26
Capture Screenshots
<RXFDQXVH\RXUSKRQH¶VSRZHUDQGvolume buttons to capture screenshots.
Ŷ Press and hold the Power/Lock Button and Volume Down Button at the same time to capture
a screenshot of the current screen.
± or ±
Tap the Power/Lock Button once, then immediately press and hold it after.
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Gallery. Tap > Gallery .
Applications
All installed apps can be accessed and launched from the home screen.
1. Tap .
Basic Operations 27
2. Tap an app icon to launch the corresponding application.
The application opens.
Preinstalled Apps
The following table outlines the primary apps that have been preinstalled on your phone.
App
Function/Service
Google
Access the Google applications.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet.
Contacts
Displays the Contacts that can be synchronized with your phone from
either your Google or Outlook account. Contacts can only be synched
to a managed account.
Emergency Alert
Provides access to your emergency messages and its settings.
Gallery
Displays a Gallery of camera images and video saved on your phone.
Management
Access power and storage space management apps.
Messenger
Provides access to your text and multimedia messages.
Basic Operations 28
Phone
Access the dial pad to make calls.
Play Store
Browse, search for, and download applications from the Google Play
Store app.
QuickMemo+
Allows you to take screen shots and write a memo using the images.
LG SmartWorld
Launches the LG SmartWorld app.
Tools
Access the File Manager, Calculator, Voice Recorder, Downloads
applications, and more.
Voicemail
Use Visual Voicemail for a quick and easy way to access your
voicemail. Now you can find exactly the message you are looking for
without having to listen to every voicemail message first.
Fingerprint Recognition
You must register your fingerprint on your device first before using the fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
Ɣ To unlock the screen
Ɣ To view the locked content in the Gallery or QuickMemo+.
Ɣ To confirm a purchase by signing in to an app or identifying yourself with your fingerprint.
Note: Your fingerprint can be used by the device for user identification. Very similar fingerprints from
different users may be recognized by the fingerprint sensor as the same fingerprint. To enhance the
device security, set the screen lock to a pattern, PIN or password.
Precautions for Fingerprint Recognition
Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition
accuracy, check the following before using the device.
Ɣ The deviceĜs Power/Lock Button has a fingerprint sensor. Ensure that the Power/Lock Button is
not damaged by a metallic object, such as coin or key.
Ɣ When water, dust or other foreign substance is on the Power/Lock Button or your finger, the
fingerprint registration or recognition may not work. Clean and dry your finger before having the
fingerprint recognized.
Ɣ A fingerprint may not be recognized properly if the surface of your finger has a scar or is not
smooth due to being soaked in water.
Basic Operations 29
Ɣ If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make
sure that your finger covers the entire surface of the Power/Lock Button.
Ɣ Scan only one finger for each registration. Scanning more than one finger may affect fingerprint
registration and recognition.
Ɣ The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry,
avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning
fingerprints to remove static electricity.
Registering Fingerprints
You can register and save your fingerprint on the device to use fingerprint identification.
1. Tap > Tools > Settings > General tab > Fingerprints & security > Fingerprints.
Note: This feature is available when the secured lock is activated. Lock the device with Knock Code,
Pattern, PIN Password and more. If the screen lock is not active, configure the lock screen by following
the on-screen instructions. See Select Screen Lock for details.
2. Locate the Power/Lock Button on the back of the device and gently put your finger on it to register
the fingerprint.
Note: Gently press the Power/Lock Button so that the sensor can recognize your fingerprint. If you press
the Power/Lock Button with an excessive force, the screen lock function may start or the screen may be
turned off. Ensure that your fingertip covers the entire surface of the sensor of the Power/Lock Button.
3. Follow the on-screen instructions.
Repeat scanning the fingerprint by moving your finger little by little until the fingerprint
registers.
4. When the fingerprint registration is done, tap OK.
Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the
corresponding finger is not in a good condition, the fingerprint recognition may not work well.
As the preventive measure against this kind of situation, register multiple fingerprints.
Basic Operations 30
Managing Fingerprints
You can edit or delete registered fingerprints.
1. Tap > Tools > Settings > General tab > Fingerprints & security > Fingerprints.
2. Unlock according to the specified lock method.
3. From the fingerprint list, tap a fingerprint to rename it.
To delete it, tap .
Unlocking the Screen with a Fingerprint
You can unlock the screen or view the locked content by using your fingerprint.
Activate the desired function:
1. Tap > Tools > Settings > General tab > Fingerprints & security > Fingerprints.
2. Unlock according to the specified lock method.
3. On the fingerprint settings screen, activate the desired function:
Screen lock: Unlock the screen with a fingerprint.
Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock is
set.
Multi-tasking Feature
You can use two apps at the same time by separating the screen into multiple windows.
Multi-Window
While using an app, touch and hold from the Home touch buttons, then select an app from the
recently-used apps list.
Ɣ You can use two apps at the same time.
Basic Operations 31
Ɣ To stop the Multi-Window feature, touch and hold .
Note: The Multi-Window feature is not supported by some apps, including downloaded apps.
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap on the Home touch buttons.
Ŷ Touch and hold an app and drag it to the top of the screen to start the app with the Multi-Window
feature. You can also tap at the top of each app preview.
Phone Number
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1. Tap > Tools > Settings > General tab.
2. Tap About phone.
3. Tap Status.
You will see the number listed under My phone number.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that dont require a signal or data.
To turn on airplane mode:
1. Press and hold the Power/Lock Button to display the phone options menu.
Basic Operations 32
2. Tap Turn on Airplane mode > TURN ON.
Your phone is now in airplane mode. You will see the airplane mode icon in the status bar.
Tip: You can also access airplane mode through the status bar menu. Drag the status bar down and tap
Airplane mode > TURN ON.
To turn off airplane mode:
1. Press and hold the Power/Lock Button to display the phone options menu.
2. Tap Turn off Airplane mode.
Your phones wireless connection features are now restored.
Tip: You can also turn off airplane mode through the status bar menu. Drag the status bar down and tap
Airplane mode .
Enter Text
You can type on your phone using one of the available touchscreen keyboards or Google voice typing.
Touchscreen Keyboards
Your phone offers you a choice of touchscreen keyboards for entering text. The keyboard appears
automatically onscreen when you tap a text entry field, and they can be used in either portrait or
landscape mode.
The methods available include:
Ɣ Google voice typing allows to use Google voice recognition to convert speech to text.
Ɣ LG Keyboard allows you to use a LG keyboard to enter text.
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To change the keyboard:
1. From any screen where you can enter text, tap the input field to reveal the keyboard.
2. Drag the status bar down and tap Change keyboard.
Basic Operations 33
QWERTY Keyboard
You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen when
you tap an available text entry field.
Basic Operations 34
Phone Keyboard
When T9 is off, to enter text, tap the key labeled with the desired letter until it appears on the screen. For
example, tap once for ³a´, twice for ³b´, or three times for ³c."
Basic Operations 35
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
To cut/copy and paste:
1. Touch and hold a word to highlight it.
2. Drag the blue highlight markers to highlight the text you want.
ė or ±
To select all the text, tap > SELECT ALL in the context menu.
To cancel the selection, simply tap unselected text or empty area.
3. Tap CUT or COPY in the context menu.
4. Place the cursor on the location where you want to paste the text.
5. Touch and hold the text field and tap PASTE. The text that you pasted also remains in the
phone's memory (temporarily), so you can paste that same text in another location.
Move Cursor Using the Space Bar
Touch and hold the space bar and slide your finger to the left or right to move the cursor.
Basic Operations 36
Split Keyboard Using Gesture
The split keyboard feature allows you to use both hands to type while in landscape view. Each half of the
keyboard withdraws to the left and right of the screen. Place both thumbs on the keyboard and slide them
outwards in opposite directions.
To change the keyboard height:
1. Tap > Keyboard height and layout > Keyboard height.
2. Drag the blue bar to adjust the keyboard height.
Basic Operations 37
To change the bottom row keys:
1. Tap > Tools > Settings > General tab > Language & keyboard > LG Keyboard >
Keyboard height and layout > QWERTY keyboard layout.
2. Drag to add or delete keys or change the order. To change to another character on the visible key,
tap the key and choose the desired character that you want displayed.
Note: This function does not support some languages.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps, Duo,
and the Google Play applications. Before you are able to access Google applications, you must enter
your account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
You must create and/or sign into a Google Account to use Gmail, DuoTM, Google CalendarTM, and other
Google Apps. Signing into a Google Account is also necessary to download applications from the Google
Play Store app to sync your data (if applicable) with the Google servers, and to take advantage of any
other available Google services on your phone.
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through your company or other organization, your IT department may have special instructions on how to
sign into that account.
Create a Google Account Online
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, tap or click Sign in > Create an account.
3. Follow the on-screen prompts to create your free account.
4. Log into your provided email address, locate the email from Google, and respond to the new
email to both confirm and activate your new account.
Basic Operations 38
Create a Google Account Using Your Phone
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT >
Google.
2. Tap Google and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap NEXT to proceed between steps, which may
include:
Enter your First name and Last name.
Enter a desired Username.
Enter and reenter a password.
Create a security question and answer, enter a secondary email address to help you recover
your password if you ever lose it.
On the Finish account screen, select your Web history and additional Google Play options.
Enter the letters from the Authenticating screen.
After your phone connects with the Google servers, select the items you would like to sync
with your phone and then tap Sync now.
4. Tap Finish setup.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
Create an Exchange Account
If you synchronize your phone with your Exchange account, you can read, manage, and send email in the
same easy way as with a Gmail Account.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT >
Exchange.
2. Enter the EMAIL ADDRESS and tap NEXT.
3. Enter the PASSWORD and then tap NEXT.
4. Follow the onscreen prompts to configure options for the account.
5. Enter an account name and a display name and tap NEXT to complete setup.
Your corporate email account is set up and you will begin receiving email for the account.
Basic Operations 39
Sign into Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT >
Google.
2. Enter a Google Account and tap NEXT.
Note: If you do not already have a Google Account, tap Or create a new account and follow the on-
screen prompts to create your new account.
3. Enter your Password and tap NEXT.
4. Select if you want to back up your phone's apps, app data, settings, and Wi-Fi passwords and tap
NEXT.
5. Checkmark the entries you want to set up payment info (if necessary) and tap NEXT.
Your phone then communicates with the Google servers to confirm your information.
Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory
Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings
without your permission. For example, if your device is lost or stolen and a factory data reset is performed,
only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your Google
Account username and password. For more information, see Factory Data Reset.
Caution: You should remove your Google Account before shipping your device to LG or any other
service provider for service and before resetting the device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP)
security feature. No further action is necessary to turn on FRP.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. Tap > Tools > Settings > General tab > Accounts & sync > Google.
2. Tap a Google account.
3. Tap > Remove account > REMOVE.
Basic Operations 40
Google Play Store
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Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
7RDFFHVVWKH*RRJOH3OD\VWRUHDSS\RXPXVWILUVWFRQQHFWWRWKH,QWHUQHWXVLQJ\RXUSKRQH¶V:L-Fi or
mobile data connection and sign in to your Google Account. See Chrome Browser and Sign into Your
Google Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Virgin is not responsible in any way for user-installed applications (quality, reliability,
legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
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Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. Tap > Play Store .
2. Browse for an application. Once you have decided on one, tap it to view its details.
3. Read the application descriptions and comments.
4. Tap INSTALL (for free applications) or the price button (for paid applications).
Warning: Use caution with applications which request access to any personal data, functions, or
significant amounts of data usage times.
5. Check the progress of the current download by opening the Notifications Panel.
6. You will be notified when the item is downloaded and installed on your phone.
7. On the Play Store screen, tap > My apps & games, tap the installed application in the list,
and then tap OPEN.
Purchasing Applications
Purchase apps at your own risk. Virgin is not responsible for any harm to you or third parties resulting
from the use of purchased applications.
Basic Operations 41
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.
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1. Tap > Play Store .
2. Tap > My apps & games.
3. Tap the app to uninstall for a refund.
The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm.
Your app is uninstalled and the charge is canceled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play Store app.
Update an App Directly
1. Tap > Play Store .
2. Tap > My apps & games.
3. Tap the app you want to update, and then tap UPDATE > CONTINUE.
The app update is downloaded and installed.
Set Automatic App Updates
1. Tap > Play Store .
2. Tap > Settings.
3. Tap Auto-update apps and select an option.
The app is set to update automatically whenever an update becomes available (depending on
your settings).
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Tap > Play Store .
Basic Operations 42
2. Tap > My apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.
The app is uninstalled and removed from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about
the app.
1. Tap > Play Store .
2. Tap > Help & feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
Ŷ To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock Button
again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the SKRQH¶VVFUHHQLVRII
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Button.
The lock screen appears.
Basic Operations 43
2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Select Screen Lock.
Unlock Your Screen Using the Knock Code
Feature
The Knock Code feature allows you to create your own unlock code using a combination of knocks (or
taps) on the screen.
To activate the Knock Code feature:
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen.
3. Tap Select screen lock > Knock Code.
Basic Operations 44
4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code.
To unlock the phone using Knock Code:
Ŷ While the screen is off, tap the same sequence you established anywhere on the screen. The
home screen will be accessed directly.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > General tab > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
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Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Basic Operations 45
Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap > Tools > Settings > General tab > Accounts & sync.
2. Tap the Auto-sync data option to enable the feature.
If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize
whenever a change is made.
If the Auto-V\QFRSWLRQLVRIIWDSWKHV\QFLFRQZLWKLQWKHDFFRXQWILHOGWRUHYHDOWKHDFFRXQW¶V
synchronization settings screen.
3. Select an account and then tap > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. Tap > Tools > Settings > General tab > Accounts & sync > Microsoft Exchange.
2. Select an account and then tap > Sync now to sync your Microsoft Exchange account
information.
Toggle the onscreen buttons to manually synchronize the desired parameters (Contacts or
Calendar).
To restore your Google apps following the update:
1. Tap > Play Store .
2. Tap > My apps & games > ALL tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
4. Follow the onscreen instructions.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
As an added precaution, to preserve any data on your microSD card, please unmount it from your phone
prior to starting the update process. Tap > Tools > Settings > General tab > Storage > .
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1. Tap > Tools > Settings > General tab > System updates.
2. Tap Update LG software > CHECK FOR UPDATE.
Basic Operations 46
Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon in notifications.
2. Pull down the status bar.
3. Tap to open the System Updates screen.
4. Tap Download and follow the onscreen instructions.
The downloading icon appears within the status bar to indicate the phone is downloading the
necessary files.
5. Tap Restart and install to complete the process.
Confirm Your Current Phone Software
1. Tap > Tools > Settings > General tab > About phone.
2. Tap Software info.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your phone.
1. Tap > Tools > Settings > General tab > System updates > Update profile.
2. Follow the onscreen instructions.
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. Tap > Tools > Settings > General tab > System updates > Update PRL.
2. Follow the onscreen instructions.
The phone will download and install the PRL update and you will see a confirmation when
complete.
Your Phone's Home Screen 47
Your Phone's Home Screen
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status bar, and use the notifications window.
Home Screen Basics
The home screen is the starting point for your SKRQH¶VDSSOLFDWLRQVIXQFWLRQVDQGPHQXV<RXFDQ
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Item
Description
Notifications
Displays your current notifications.
Phone App
Tap to open the dial pad. Also provides additional tabs to access
Call logs, Contacts, and Groups.
Back Key
Tap to return to the previous screen.
Home Key
Tap to display the main home screen.
Overview Key
Tap to access a list of your most recently-used apps. Touch and
hold while using an app to use the Multi-window feature.
Your Phone's Home Screen 48
Application Icons
Tap an icon (application, folder, etc.) to open and use it.
Status Bar
Shows device status information including the time, signal
strength, battery status, and notification icons.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens provide more space
for adding icons, widgets, and more. Swipe across the screen to move from the main screen to an
extended screen. The small circles above the primary shortcuts let you know your current screen position.
Ŷ Tap the Home Key to display the main home screen.
To go directly to a particular screen:
Ɣ Swipe left and right to access additional home screen panels.
Ɣ Tap the location dots near the bottom of the home screen to move to the selected panel.
Status Bar and Notification Panel
<RXUSKRQH¶VVWDWXVDQGQRWLILFDWLRQVDUHDYDLODEOHDWDJODQce at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the quick settings menu,
pull down the status bar from the top of the screen.
Status Bar Layout
Main Status Icons
Icon
Status
Bluetooth® active
GPS active
Wi-Fi active
Downloading
Your Phone's Home Screen 49
Vibrate
Network (full signal)
Network (roaming)
4G LTE data service
3G (data service)
Airplane mode
Sync active
Alarm set
Battery (charging)
Battery (full charge)
Main Notification Icons
Icon
Notification
Missed call
New voicemail
New email
New Gmail
New text or MMS message
Event
USB connection
Warning
Your Phone's Home Screen 50
Update available
Update downloading
Update successful
Keyboard active
More notifications available (pull down to view)
Note: Additional notification icons may appear. All notifications may be accessed through the notification
panel.
Notification Panel
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panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the quick settings menu, and more.
Open the Notification Panel
Ŷ Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens. To check notifications, tap an item in the list.
Close the Notification Panel
Ŷ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
± or ±
Tap Back to close the notification panel.
Your Phone's Home Screen 51
Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.
Operations for Rearranging the Home Screen
Ɣ Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.
Ɣ Deleting Widgets: From home, touch and hold an item and then drag it to Remove .
Ɣ Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
home screen menu. Menu options include Wallpapers, Widgets, and home screen settings.
Change the Wallpaper
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1. Tap > Tools > Settings > Display tab > Home screen/Lock screen > Wallpaper.
2. Tap an option to select the wallpaper.
Home screen to set the background wallpaper for your home screen. Select from Gallery,
Wallpaper gallery, Live wallpapers, and Photos.
Lock screen to set the wallpaper for your phone¶VORFNVFUHHQ6HOHFWIURPWallpaper
gallery or Gallery.
3. Select a wallpaper and tap OK or SET WALLPAPER.
Your Phone's Home Screen 52
The wallpaper is set.
Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop
tool to resize and position the image and then tap OK.
Note: If you select Live Wallpapers, before you tap Set wallpaper, you can tap Settings to select
custom animation settings, etc., for the live wallpaper.
Add Widgets to the Home Screen
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home screen. Unlike a shortcut, the Widget works like an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Facebook® status windows, Gmail and
email accounts, and many others.
1. Tap , touch and hold an empty space, and then tap Widgets.
The widget list opens.
2. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. Tap , touch and hold a shortcut you want to place in a folder and drag it over another icon you
want to place in the folder. Then release it.
A new folder is created.
2. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new
folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. Tap , tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap OK.
53
Making Connections
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and maintaining contacts, to text messages, email, Internet, and international services.
Phone Calls and Voicemail 54
Phone Calls and Voicemail
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set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
Ŷ Adjusting Call Volume: Press the Volume Buttons during the call.
Troubleshooting
Issue: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location.
Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Issue: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most "traditional" way to place a call is by using the phone's dialer screen.
Phone Calls and Voicemail 55
1. Tap > Phone > Dial tab.
2. Enter a phone number using the on-screen dialpad and tap .
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
You can open other applications during a call. The will appear in the status bar while the
call is underway.
Press the Volume Up/Down Buttons to adjust the call volume.
Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone,
and for other options, as described in In-Call Screen Layout and Operations.
3. Tap to end the call.
Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab, locate the
call entry and tap .
You can also make calls from your Contacts list and from the Call logs.
Call Emergency Numbers
You can place calls to 9-1-HYHQLIWKHSKRQH¶VVFUHHQLVORFNHGRU\RXUDFFRXQWLVUHVWULFWHG
To call the 9-1-HPHUJHQF\QXPEHUZKHQWKHSKRQH¶VVFUHHQLVORFNHGZLWKDVFUHHQORFN
1. From the lock screen, tap Emergency call.
2. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Phone Calls and Voicemail 56
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. Tap > Phone > Dial tab.
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in People, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
1. When a call arrives, drag in any direction to answer it.
2. To end the call, tap .
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
Ɣ Press the Volume Down Button.
Ɣ Place the phone face down on a level surface.
Phone Calls and Voicemail 57
Reject an Incoming Call
Ŷ When a call arrives, drag in any direction to reject it.
The ringtone or vibration will stop and call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide Decline with message up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
> Call settings > Call blocking & Decline with message > Decline with message and
edit or create the reject messages.
In-Call Screen Layout and Operations
:KLOH\RX¶UHRQDFDOO\RXZLOOVHHDQXPEHURIRQVFUHHQRSWLRQV7DSDQRption to select it.
In-Call Screen Layout
Tap options to activate them during a call.
Ɣ Add call to initiate a 3-way call.
Ɣ End to end the current call.
Phone Calls and Voicemail 58
Ɣ Dialpad to display the dialpad to enter additional numbers, for example, an extension or access
code.
For example: When you call your bankěs 800 number, use your dialpad to enter your account
number and PIN.
Ɣ Speaker to route the phoneĜs audio through the speaker (On) or through the earpiece (Off).
$FWLYDWHWKHVSHDNHUWRURXWHWKHSKRQH¶VDXGLRWKURXJKWKH speaker. (You can adjust the
speaker volume using the volume buttons.)
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Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
Ɣ Mute to mute the microphone during an active call. Tap again to unmute the microphone.
Ɣ Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the
phoneĜs audio through a connected Bluetooth headset (On) or through the speaker (Off).
When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call
icon ( ).
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth
headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap
it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker and shows ( ).
Ɣ Tap during a call to display a list of additional in-call features:
Contacts: Display your contacts list.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. Tap > Phone to display the phone app.
2. Tap the Contacts tab to display the Contacts list.
3. Tap a contact.
4. Tap Call next to the number you want to call.
5. To end the call, tap .
Phone Calls and Voicemail 59
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Tap > Phone to display the phone app.
2. Tap the Call logs tab to display the Call logs list.
3. Tap an entry to display the call details.
4. Tap Call to place a call.
5. To end the call, tap .
Voicemail
The following topics describe how to set up and use your phone's voicemail and visual voicemail features.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
1. Tap > Phone > Dial tab.
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail passcode ± It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Visual Voicemail Setup
This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to
set up Visual Voicemail on your phone.
About Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
Phone Calls and Voicemail 60
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail.
1. Tap > Voicemail .
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2. Scroll through the introduction screens to view a brief explanation of visual voicemail services.
3. At the end of the welcome screens, you'll come to a Personalize your voicemail prompt.
4. Tap PERSONALIZE and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
Phone Calls and Voicemail 61
Important: Voicemail passcode ± It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Tap > Voicemail .
You will see the voicemail inbox.
2. Tap a message to review it.
Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging,
and other options. For an explanation of all your options, tap Menu > Help > Visual Voicemail Menu.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
The next or previous message will begin playing automatically.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next
or previous message before you're finished listening to the current one.
Visual Voicemail Options
Use the following options to access and configure your Visual Voicemail options.
Phone Calls and Voicemail 62
1. Tap > Voicemail .
2. From this initial screen, you can:
Tap to view the voicemail messages in other folder: Inbox, Sent, Archive, and Trash.
Tap to access New Voice SMS, New Avatar message, Search, Upgrade to Premium,
Store, Help, and Settings.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. Tap > Voicemail .
2. Tap > Settings and select from the following:
Avatar
Disable Avatar to disable Avatar compose features and content store.
Avatar Facebook ad signature to enable avatar advertising signature when posting on
Facebook.
SMS delivery to allow sending SMS message to recipients who do not have Avatar
capability.
Display
Themes to choose the type of theme used for the application.
Display name to enter a name to identify yourself to people when replying or forwarding
messages.
Help/Info to see the visual voicemail help.
Preferences
Manage subscription to subscribe and unsubscribe from the visual voicemail premium
monthly subscription service. This may take a minute.
Auto forward to email to send a copy of new messages to an email address of your
choice.
Personalize voicemail to change your voicemail greeting for incoming calls and update
password.
Transcription language to choose the transcription language (if available).
Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.
Phone Calls and Voicemail 63
Mobile advertising preferences to manage participation in the Mobile Advertising
Program, including enabling bonus app features.
Disable ads to control whether ads are displayed inside Voicemail.
Transcriptions displayed to transcribe Voicemails from voice to text.
Enable/Disable Free Trials to opt in or out of future free trials.
SMS delivery of voice message to allow voice message delivery via SMS to recipients
who do not always have VoiceSMS capability.
Sound
Notifications to determine how you are notified of new voicemails. Set the notification
sound and vibrate option.
Speakerphone to automatically turn the speaker on or off.
Updates to search for an upgrade to your Visual message software.
About Voicemail to view build information about the current visual voicemail application.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
1. Tap > Voicemail .
2. Tap > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.
1. Tap > Voicemail .
2. Tap > Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.
Optional Calling Services
The following topics outline additional voice-related services available with your phone, including call
services and more.
Phone Calls and Voicemail 64
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. Tap > Phone > Dial tab .
2. Tap .
3. Enter a phone number.
4. Tap .
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To permanently block your number, call Virgin Customer Service.
Call Waiting
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screen informs you that another call is coming in and displays the caller¶VSKRQHQXPEHULILWLVDYDLODEOH
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Ŷ Swipe in any direction. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
Ŷ Tap Swap calls.
Note: For those calOVZKHUH\RXGRQ¶WZDQWWREHLQWHUUXSWHG\RXFDQWHPSRUDULO\GLVDEOH&DOO:DLWLQJE\
pressing before placing your call. Call Waiting is automatically reactivated once you
end the call.
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the dial pad screen, enter a number and tap (or place a call from Log or Contacts).
2. Once you have established the connection, tap Add call, and dial the second number (or place
the call from Logs or Contacts).
This puts the first caller on hold and dials the second number.
3. :KHQ\RX¶UHFRQQHFWHGWRWKHVHFRQGSDUW\WDSMerge calls. Your conference call is now in
session.
4. To end the three-way call, tap .
Phone Calls and Voicemail 65
Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number ± even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Tap > Phone > Dial tab.
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. Tap > Phone > Dial tab.
2. Tap .
3. Tap .
You will hear a tone to confirm the deactivation.
Call Settings Menu
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for the phone application.
Call Settings Overview
Use the Call Settings menu to adjust the following settings:
Setting
Description
Decline with message
under Call blocking & Decline
with message
You can send out a text message when you want to ignore an incoming
call and respond to the caller with a text instead. You can add or edit
quick messages.
Phone Calls and Voicemail 66
Blocked numbers
under Call blocking & Decline
with message
You can set call rejections and manage the reject list.
Digit filter
under Call blocking & Decline
with message
Block calls based on the starting or ending digits in their number.
Private numbers
under Call blocking & Decline
with message
You can set call rejections from a private number.
End calls with the Power key
under Answer and end calls
You can set the phone to end calls with the Power/Lock Button.
Auto answer
under Answer and end calls
Allows you to set the time before a connected hands-free device
automatically answers an incoming call.
Incoming voice call pop-up
under More
Activate to display the incoming call pop-up when using an application.
Vibrate when call ends
Under More
Activate to vibrate when a call ends.
Smart dialing
under More
Activate to make a call to the U.S. from abroad without entering the
national code. Touch and hold or tap the contact.
Silence incoming calls
under More > Gestures
You can set the phone to silence incoming calls by just flipping the
phone.
Save unknown numbers
under More
You can set the phone to save the phone numbers not saved in
Contacts yet.
Proximity Sensor
under More
When receiving and making calls, this sensor automatically turns the
backlight off and locks the touch keypad by sensing when the phone is
near your ear. This extends battery life and prevents the touch keypad
from activating unintentionally during calls.
TTY mode
under More
A TTY (also known as a TDD or Text Telephone) is a
telecommunications phone that allows people who are deaf, hard of
hearing, or who have speech or language disabilities, to communicate
by telephone. Your phone is compatible with select TTY phones.
Please check with the manufacturer of your TTY phone to ensure that it
is compatible with digital cell phones. Your phone and TTY phone will
connect via a special cable that plugs into your phone's headset jack. If
this cable was not provided with your TTY phone, contact your TTY
phone manufacturer to purchase the connector cable.
Phone Calls and Voicemail 67
Hearing aids
under More
Tap to turn on hearing aid compatibility.
Use the Call Settings Menu
1. Tap > Phone .
The phone app opens.
2. Tap > Call settings.
The call settings menu appears.
3. Configure your options.
Tap a menu item to display its options.
Select your options and follow the prompts to set them.
Your call settings options are set.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that
allows people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect
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TTY device, contact your TTY device manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
1. Tap > Phone > Dial tab.
2. Tap > Call settings > More > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
ė or ė
Tap TTY Off to turn TTY mode off.
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Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.
Phone Calls and Voicemail 68
Warning: 9-1-1 Emergency Calling ± It is recommended that TTY users make emergency calls by other
means, including Telecommunications Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering
points (PSAPs), rendering some communications unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of
the FCC, and the wireless industry and the PSAP community are currently working to resolve this.
Contacts 69
Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your friends from
compatible social networking applications.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or
left uncharged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. Virgin is
not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts on your phone and synchronize them with the contacts in your Google Account,
Microsoft Exchange account, or other accounts that support syncing contacts.
The Contacts application tries to join new addresses with existing contacts to create a single entry. You
can also manage that process manually.
1. Tap > Contacts .
2. Tap to add a contact.
3. Tap a destination type, Phone contact or Google (if available).
4. Tap to select a picture to display next to the name in your list of contacts and in the Caller ID.
5. Tap the Name field and enter a name for your contact.
6. Tap the Phone field and enter a phone number.
7. Enter any additional information you may want to save and when you're finished tap SAVE.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
Contacts 70
1. Tap > Phone .
2. Enter a phone number.
3. To add the number to an existing contact, tap Update contact. To add a new contact, tap Create
contact.
For an existing contact, tap the contact name and select a number type for the new number.
For a new contact, enter the name and any additional information.
4. Tap SAVE.
The contact is added.
View Contacts
9LHZDFRQWDFW¶VGHWDLOVEy displaying a contact entry.
1. Tap > Contacts .
Contacts 71
2. Tap a contact to view its details.
Contacts Screen Layout
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Item
Description
Groups tab
Show contact groups.
Contacts tab
Show all contacts.
Contact
Tap to show a FRQWDFW¶VGHWDLOV
Contacts 72
Image
Tap to show a thumbnail of the contact entry. Tap an icon to place a call, send a
message, etc.
Search
Search contacts.
Index
Browse contacts by letter.
Add new
Add a new contact.
Edit a Contact
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picture, customize with a unique ringtone, and more.
1. Tap > Contacts .
2. Tap the contact to view its details.
3. Tap Edit .
4. Tap any field you want to change or add.
5. Add or edit the information, and then tap SAVE.
Note: To select a type (label) for a phone number, email address, or postal address (such as Home, Work,
etc.), tap the type to the right of the field.
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
Delete a Contact
You can delete a contact from the contacts details page.
1. Tap > Contacts .
2. Tap a contact to view its details.
3. Tap .
4. Tap DELETE.
Tip: You can also touch and hold the contact from the contact list and then tap Delete contact >
DELETE.
Share a Contact
You can share contacts with others by sending as vCard files.
1. Tap > Contacts .
Contacts 73
2. Tap > Share.
3. Tap the contacts you want to share, then tap SHARE.
4. Choose the method for sending.
Import Contacts
You can import contacts from your internal storage directly to your Contacts application.
1. Copy the vCard files to your phone from your computer.
2. Tap > Contacts .
3. Tap > Manage contacts > Import.
4. Select where to import from and save to, then tap OK.
5. Tap the files you wish to import and tap IMPORT and IMPORT to confirm.
Back Up Contacts
You can back up and export all of the contacts on your phone, as vCard files. You can then copy this file
to a computer or another phone that is compatible with this format, such as an address book application.
1. Tap > Contacts .
2. Tap > Manage contacts > Back up.
3. Select a storage location and then tap OK.
4. Tap the contacts you want to export, then tap BACK UP and BACK UP to confirm.
5. Enter a file name and tap OK.
Messaging 74
Messaging
:LWKZLUHOHVVVHUYLFHDQG\RXUSKRQH¶VPHVVDJLQJFDSDELOLWLHV, you have the opportunity to share
information through many different channels and accounts, including Messenger, Gmail (Google),
personal and corporate email.
Messenger
You can send and receive text messages, photos, voice messages, and video using Messenger. When
you receive a new message, you will be notified by your phone. Messaging is available via the
Messenger application. The icon appears status bar when a new message is received.
Send a Text Message
Quickly compose and send text messages (SMS) on your phone.
Note: See your service plan for applicable charges for text messaging.
1. Tap > Messenger .
2. Tap .
3. Tap the To field and enter a contact's names, phone numbers, or email addresses that you'd like
to message. You can also pick from your top contacts or your whole contact list.
4. Tap .
5. Tap the text field and enter your message.
To enter a emoji, tap . Select a category and make a selection from the list to insert it into
your current message.
6. Review your message and tap .
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
the contents such as images, videos, etc.
Note: See your service plan for applicable charges for multimedia messaging.
Compose Multimedia Messages
1. Tap > Messenger .
2. Tap .
Messaging 75
3. Tap the To field and enter a contact's names, phone numbers, or email addresses that you'd like
to message. You can also pick from your top contacts or your whole contact list.
4. Tap .
5. Tap the text field and enter your message.
6. Tap .
7. Select a multimedia attachment type:
Sticker: Diverse stickers are available.
Take picture/Record video: Take a picture or record a video to insert in your message.
To take a picture, tap .
To see the camera in full-screen view, tap .
To start recording a video, tap .
To stop recording a video, tap .
Gallery: Opens the Gallery application. Tap a picture or a video to attach to your
message.
Record audio: Touch and hold until you finish recording.
Location: You can send your location.
Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap next to the
attachment.
8. When you are finished creating your new MMS message, tap .
Save and Resume a Draft Message
While composing a text or multimedia message, tap to automatically save your message as a draft.
To resume composing the message:
1. On the screen with all message threads, tap the message. The Draft label is shown if a saved
draft is available.
2. When you finish editing the message, tap .
Messaging 76
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message. To change the notification
for new text and multimedia messages, see Text and MMS Options for details.
A new message icon also appears in the notifications area of the status bar to notify you of a new text
or multimedia message. The Messages application icon (if shown on the home screen) also displays the
number of new messages .
Ŷ To open the message, pull down the status bar to open the notification panel. Tap the new
message to open and read it. For information on reading and replying to messages see Manage
Message Conversations.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messenger screen. This allows you to see exchanged
messages (similar to a chat program) with a contact on the same screen.
Read a Text Message
Ŷ Do one of the following:
On the Messenger screen, tap the message thread to open and read it.
If you have a new message notification, drag the status bar down to open the Notifications
Window. Tap the new message to open and read it.
View a Multimedia Message (MMS)
1. Tap > Messenger .
2. On the Messenger screen, tap a message thread to open it.
3. While viewing a message, tap the play icon (on the video or audio file) to playback the file or tap
the image to view the picture.
Tip: The file attachment on the multimedia message can be saved to your phone's internal storage. To
save the attachment, touch and hold the file and tap .
Note: When Auto-download MMS is disabled, only the message header is downloaded. To download the
entire message, tap the Download button in the message. For details, see Text and MMS Options.
Reply to a Message
1. Tap > Messenger .
2. On the Messenger screen, tap a message thread to open it.
3. While viewing a message, tap the text field and type your reply message.
Messaging 77
4. Once completed, tap .
To return to the All messages screen from a text message thread, tap .
Note: To view the details of a particular message, in the message thread, touch and hold the message to
open the options menu, and then tap .
Note: If a message contains a link to a web page, tap the message and then tap the link to open it in the
web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.
Delete Conversations
1. Tap > Messenger .
2. On the Messenger screen, touch and hold a message thread to display .
To select multiple conversations, tap each conversation to delete. will be shown.
3. Tap and then tap DELETE to confirm.
Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap >
Delete.
Delete a Single Message
1. While viewing a conversation, touch and hold the message that you want to delete.
2. Tap and then tap DELETE to confirm.
View Contact Information from a Message
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photo or icon in the message thread to open a menu of options. Depending on the stored contact
information, you can view the contact details, place a phone call, send an email message to the contact,
and more.
Text and MMS Options
The messages settings menu lets you control options for your text and multimedia messages including
message limits, size settings, and notifications.
1. Tap > Messenger .
2. On the Messenger screen, tap > Settings.
3. Adjust the following settings according to your needs:
Messaging 78
Default SMS app: To change your default messenger app.
Get notifications: Select whether to get notifications or not when a new message arrives.
Notification sound: Allows you to select a ringer to sound when a new message is received.
Tap this option, and then select a ringtone that is specific to new text and multimedia
messages. A sample will briefly be played upon selection, then tap OK to save your new
setting.
Hear outgoing message sounds: Select whether to hear sounds when you send a
message.
Vibrate: Enable this option if you want the phone to vibrate when a new text or multimedia
message is received.
Advanced
Enhanced features: Configure the enhanced features (available when the mobile
network allows).
Group messaging: Select the group messaging option between Send an SMS reply to
all recipients and get individual replies (mass text) and Send an MMS reply to all
recipients (group MMS).
Auto-download MMS: Enable this option to automatically retrieve the entire content of
your multimedia message. When enabled, the multimedia message header, message
body, and any attachments will automatically download to your phone when the message
is received. If you disable this option, only the multimedia message header will be
retrieved and displayed.
Auto-download MMS when roaming: Disable this option if you only desire the
multimedia message headers to download while roaming. Enable this option to
automatically download your complete multimedia messages even while roaming.
Use simple characters: Turn this on to change special characters in text messages into
simple ones.
SIM card messages: You can view SIM card messages.
Phone number: Tap this to change the phone number you use to send messages.
Gmail
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messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.
Messaging 79
Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. Tap > Google > Gmail .
The Gmail inbox opens.
2. In the inbox, tap .
The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send .
The Gmail message is sent.
Gmail Composition Options
Ɣ Adding Cc/Bcc: In the mail composition window, tap and then add recipients.
Ɣ Attaching Pictures or Videos: In the mail composition window, tap Attach file . Locate and
then tap the picture or video you want to attach.
Ɣ Save as a Draft (Send Later): While composing your message, tap > Save draft. The
message is saved as a draft for later.
Ɣ Delete Mail Being Composed: In the mail composition window, tap > Discard.
Note: To view your draft email messages, in the inbox, tap > Drafts.
Note: To view your sent messages, in the inbox, tap > Sent.
Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
Open Gmail Messages from Notifications
When new Gmail arrives, you will see in the status bar.
1. Pull down the status bar to display the notification panel.
2. Tap the new message from the notification panel.
The new Gmail message opens.
If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox.
Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail inbox.
Messaging 80
1. Tap > Google > Gmail .
The Gmail inbox opens.
2. Tap the message thread you want to view.
The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
Ɣ Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your
reply message, and tap Send .
To reply to all, tap > Reply all.
Ɣ Forwarding Gmail Messages: With the Gmail message open, tap > Forward, enter a
recipient and an additional message, and tap Send .
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically
added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Change
labels.
3. Tap a label for the thread.
The thread is added to the selected label.
Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for
archived threads, they appear in the inbox again.
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive .
The thread is now archived.
Messaging 81
Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long threads
that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives
that includes user's address as a recipient or in Cc, mail will again appear in the inbox.
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Mute.
The thread is now hidden.
Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox.
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete .
The thread is deleted.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the inbox.
1. Tap > Google > Gmail .
The inbox opens.
2. Tap .
3. Enter your search text and tap .
The search results appear. Tap a message or thread from the list to display it.
Report Spam
You can report spam Gmail messages fURP\RXUSKRQH¶V*PDLOLQER[
1. Tap > Google > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Report spam.
The selected message is reported as spam Gmail.
Messaging 82
Add Another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings
> Accounts & sync menu.
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail username and password, and then tap NEXT.
4. After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap Sync now.
5. Tap Finish setup.
You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.
Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or
create a new account and follow the prompts.
Switching between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
1. Tap > Google > Gmail .
The inbox opens.
2. Tap .
3. Tap the account you want to view from the list at the top of the menu.
The selected account inbox is displayed.
Gmail Settings
You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings
menu.
1. Tap > Google > Gmail .
The Primary inbox opens.
2. Tap > Settings .
3. Tap General settings to access settings for all accounts, or tap an account name to configure
settings for a specific Gmail account.
General settings: Gmail default action, Conversation view, Swipe actions, Sender image,
Reply all, Auto-fit messages, Auto-advance, Confirm before deleting, Confirm before
archiving, and Confirm before sending.
Messaging 83
Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate,
Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download
attachments, and Images.
Note: Available settings are subject to change.
Internet and Social Networking 84
Internet and Social Networking
The following topics describe how to connect to and use the Internet on your phone, and how to access
popular social networking sites such as Facebook, Twitter, and Duo.
Data Services General Information (4G LTE and
3G Networks)
The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in
fact they are functioning properly. Allow the phone some time to process your data usage request.
4G LTE
The 4G enhanced LTE network provides your phone with wireless Internet access over greater distances
than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to 4G, you need to
be in an area covered by the 4G enhanced LTE network.
Note: The availability and range of the network depends on a number of factors including your distance to
the base station, infrastructure, and other objects through which the signal passes.
Set Your Network Options
1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Network
mode.
2. Select the desired option.
By default, the phone will scan for the best available Virgin network and will automatically
connect to it.
When your phone is connected via 4G, the LTE icon appears in the status bar.
Note: The 4G network is self-discoverable, which means no additional steps are required for your phone
to connect to it.
Internet and Social Networking 85
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Icon
Status
Network (full signal): The number of bars indicate the strength of the signal. More bars
mean a better signal.
Enhanced 4G LTE data service: Your phone is connected to the 4G enhanced LTE
network.
3G (data service): Your phone is connected to the 3G network.
Wi-Fi connection: Your phone is connected to a Wi-Fi network for data.
Chrome Browser
The Chrome mobile Web browser gives you full access to both mobile and traditional websites on the go,
using data service or Wi-Fi data connections.
If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other
Web preferences for use on your phone.
Use the Browser
Launching the browser is as easy as tapping an icon.
1. Tap > Chrome .
The browser opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address.
Chrome Support
Ŷ To find help in the Chrome browser, tap > Help & feedback.
A Web page will open displaying Google help for Chrome.
Tip: For more information visit: google.com/intl/en/chrome/browser/mobile/.
Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. Tap > Chrome .
The browser opens.
Internet and Social Networking 86
2. Navigate to the Web page you want to bookmark, and tap > .
The Web page is added to bookmarks.
Bookmark Options
Ɣ Editing Bookmarks: From the browser, tap > Bookmarks > > Edit > edit the favorite >
.
Ɣ Deleting Bookmarks: From the browser, tap > Bookmarks > > Delete.
View Browser History
Use the browser menu options to view your browsing history.
1. Tap > Chrome .
The browser opens.
2. Tap > History.
The browser history window opens.
3. Tap an entry to open the Web page.
Open New Browser Tabs
Use tabbed browsing to switch between websites quickly and easily.
1. Tap > Chrome .
The browser opens.
2. Tap > New tab.
A new tab appears.
Tip: To switch tabs, tap > Recent tabs.
Browser Settings
Customize your experience with the Internet through the browser settings menu.
1. Tap > Chrome .
The browser opens.
2. Tap > Settings and customize your browser settings.
Your browser settings are saved.
Internet and Social Networking 87
Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go
Facebook access.
Install the Facebook App on Your Phone
Before you use Facebook on your phone, you must download and install the app from the Google Play
store app.
1. Tap > Facebook .
2. Tap INSTALL (or UPDATE).
The app will be downloaded and installed on your phone.
3. When the download has completed, tap OPEN.
Tap > Facebook .
Sign in to Your Facebook Account from Account Settings
1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.
2. Tap Facebook .
3. Enter your Email or Phone and password and tap LOG IN.
Your Facebook account is added to your phone.
Use Facebook
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locations, and more, all from your phone.
1. Tap > Facebook .
The Facebook app launches.
If this is the first tLPH\RX¶YHXVHG)DFHERRNRQ\RXUSKRQHHQWHU\RXUEmail or Phone and
password and tap LOG IN to sign in to an existing account, or tap CREATE NEW
FACEBOOK ACCOUNT to set up a new Facebook account.
2. Tap What's on your mind? and type an update, tap Photo/Video and upload a picture or video
from the gallery, tap Check In WRVKDUH\RXUORFDWLRQ³/LNH´DQGFRPPHQWRQIULHQGV¶SRVWVDQG
more.
Twitter
Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter.
For details on Twitter, visit twitter.com.
Internet and Social Networking 88
Install the Twitter App on Your Phone
Before you can use Twitter on your phone, you have to download and install the app from Google Play.
1. Tap > Play Store .
2. Tap the Search icon and search for "twitter."
3. Tap Twitter from the results list.
4. Tap INSTALL (or UPDATE).
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
Tap > Twitter.
Tweet on Twitter
Read Twitter feeds, follow your friends, and tweet your own updates right from your phone.
1. Tap > Twitter.
The Twitter app launches.
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account, or tap Sign up to set up a new Twitter account.
2. Tap type a tweet, and tap Tweet.
The tweet is sent and appears on your Twitter feed.
Duo
Duo is a one-to-one simple video calling app for everyone, regardless of OS (Android/iOS).
Open the Duo Application
Ŷ Tap > Google > Duo .
Connectivity 89
Connectivity
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Wi-Fi, Bluetooth, IR connectivity, and more.
Transfer Files Between Your Phone and a
Computer
You can use the supplied USB cable to connect your phone directly to your computer and transfer music,
pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
File Transfer Tips
Ɣ If you want to save data to a microSD card on your phone, make sure the microSD card is
installed and active. See microSD Card.
Ɣ Avoid removing the battery or microSD card while transferring data.
Ɣ Data exchange may use the methods outlined in the following table:
Method
Description
File transfer
Transfer files between your phone and PC such as pictures, videos, and
music.
Photo transfer
Transfer image files between your phone and PC.
Transfer Files Between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.
Insert the larger end of the cable into the charger/accessory port at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging adapter to access it.
2. When appears in the notifications area, drag the Status bar down to display the Notifications
window.
3. You will see either USB PC connection as File transfer or Photo transfer.
The files on your phone can now be accessed via your computer.
Connectivity 90
For most transfers, you'll want to use File transfer.
To change the option, tap it in the Notifications window to open the storage settings, and then
tap the desired option from the USB PC connection window.
4. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
5. If available, select a drive (SD card for microSD card or Internal storage for internal phone
storage).
6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
7. When you are done, disconnect your phone from your computer.
The transferred files are now saved to your phone or microSD card.
Wi-Fi
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The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the WirelHVVQHWZRUNVVHWWLQJPHQXWRHQDEOH\RXUSKRQH¶V:L-Fi radio and connect to an available
Wi-Fi network.
1. Tap > Tools > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on.
You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the switch again.
4. Tap a Wi-Fi network to connect, enter the password LILW¶VQRWDQRSHQQHWZRUNand then tap
CONNECT.
Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Connectivity 91
Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone
to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain
closed wireless networks.
Configure Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. Tap > Tools > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on.
You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the switch again.
4. Tap > Advanced Wi-Fi.
5. Configure your Wi-Fi settings.
Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. Tap > Tools > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the name of the connected access point and then tap FORGET.
After disconnecting from an access point, you may need to re-enter the password to
reconnect.
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point
or the Internet.
1. Tap > Tools > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on.
You will see the names and security settings of in-range Wi-Fi networks.
Connectivity 92
4. Tap > Advanced Wi-Fi > Wi-Fi Direct.
5. Tap a device with which to connect.
If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.
6. Accept the connection on the other device.
If a connection is not accepted after a certain period, the connection request is cancelled.
To stop a connection, tap the device > OK.
Tethering
8VH7HWKHULQJWRVKDUH\RXUGHYLFH¶V,QWHUQHWFRQQHFWLRQZLWKa computer that connects to your device via
Wi-Fi hotspot or by Bluetooth.
1. Tap > Tools > Settings > Networks tab > Tethering.
2. Select a tethering option: Wi-Fi hotspot or Bluetooth tethering.
Wi-Fi hotspot: Allows other devices to connect to your phone via Wi-Fi.
Bluetooth tethering: Pair your phone with the other device via Bluetooth.
Tip: For additional support with tethering, tap Help from the tethering menu.
Hotspot
Wi-Fi Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can
share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works
best when used in conjunction with 4G data services (although 3G service can also be used).
Important: Use of the Hotspot feature requires an additional subscription. Visit virginmobileusa.com to
learn more.
Note: Turning on Hotspot will disable your phone's connection to other Wi-Fi networks.
Set Up Wi-Fi Hotspot
1. Tap > Tools > Settings > Networks tab.
2. Tap Tethering > Wi-Fi hotspot.
3. Tap the Wi-Fi hotspot switch to turn Wi-Fi hotspot on.
Wi-Fi hotspot is enabled.
To disable Wi-Fi hotspot, tap the switch again.
Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.
Connectivity 93
Important: Write down the passkey (password) for this communication (shown onscreen).
Connect to Wi-Fi Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.
3. Select this phone and follow your onscreen instructions to enter the passkey (provided on the Wi-
Fi Hotspot page).
4. Launch your Web browser to confirm you have an Internet connection.
Bluetooth
Bluetooth® is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function
Description
Audio output
Listen to music wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
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Ɣ Wireless connection to all Bluetooth functions is not guaranteed for the phone.
Ɣ The phone may not connect properly depending on the other device.
Ɣ Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
To enable Bluetooth:
1. Tap > Tools > Settings > Networks tab.
2. Tap Bluetooth.
Connectivity 94
3. Tap the Bluetooth switch to turn Bluetooth on.
To disable Bluetooth, tap the switch again.
Tip: You can also turn Bluetooth on or off with the toggle menu in the Notifications window. Drag the
status bar down to display the Notifications window and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.
Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply.
Ŷ Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
To pair Bluetooth devices:
1. Tap > Tools > Settings > Networks tab.
2. Tap Bluetooth.
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If a target device is not detected, tap SEARCH to search again.
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with the device.
Methods to accept a Bluetooth connection differ depending on the devices used.
Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair.
2. Tap Unpair.
The device is unpaired from your phone. To make another connection with the device, you will
need to pair again.
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
FRPSDWLEOH%OXHWRRWKKHDGVHWRUFDUNLW,W¶VWKHVDPHSURFHGXUHWRVHWXSVWHUHRDXGLRDQGKDQGV-free
devices.
1. Tap > Tools > Settings > Networks tab.
2. Tap Bluetooth.
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Connectivity 95
Your phone connects to the paired device.
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When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to
listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or computer.
Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
Ɣ Images and videos
Ɣ Calendar events
Ɣ Contacts
Ɣ Audio files
In the instructions below, Contacts data is being used as an example.
Sending Contacts Data via Bluetooth
1. Tap > Contacts .
2. Tap > Share.
3. Tap the contact(s) you want to send and then tap SHARE > Bluetooth.
4. Tap a paired device to receive the data.
The contact information is sent.
If you see a message to confirm, follow the onscreen instructions.
Receive Information via Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music
tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file.
2. Tap ACCEPT.
Connectivity 96
The file is sent to your phone.
When your phone receives a file, you will see a notification. To open the file immediately,
drag the status bar down to display the Notifications window, and then tap the notification.
When you open a received file, what happens next depends on the file type:
Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in the default music application.
For a vCalendar file, select the where you want to save the event, and then tap SAVE TO
CALENDAR. The vCalendar is added to your Calendar events.
For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.
Content Sharing
6KDUH\RXUGHYLFH¶VGDWDWRother devices via various methods.
Playing Content
You can play photos, videos or music saved on the device from a TV.
1. Connect the TV and device to the same Wi-Fi network.
2. Execute a file from the Gallery and tap Play on other device.
3. Select the TV.
Note: To use Chromecast, update Google Play to the latest version.
Sending or Receiving Files
You can send or receive files saved on your device to another LG device or tablet.
Ŷ Tap > Tools > Settings > Networks tab > Share & connect > File sharing >
SmartShare Beam and swipe to activate it.
Note: Make sure that your device is connected to the same wireless network as the file transfer target
device.
Note: Make sure that File sharing is turned on in the notification panel of both the device and the target
device.
Sending Files to Another Device
1. Select a file and tap > SmartShare Beam. You can also share multiple files at once by
tapping from the file list, selecting the desired files, then tapping SHARE > SmartShare
Beam.
When the search permit confirmation window appears, tap OK.
Connectivity 97
2. Select a device from the list of nearby devices that support SmartShare Beam.
The file is sent to the device.
Using Nearby Devices
You can play multimedia files saved on a connected device from your device.
1. From the Gallery, select > Nearby devices.
2. Select a device from the device list.
If the desired device is not seen on the device list, check that DLNA is turned on, then tap
Search nearby devices.
3. Play content saved on the selected device.
98
Apps and Entertainment
The following set of topics will explore the features that make your phone so much more than a phone,
from the camera and productivity apps to music, entertainment, and more.
Camera and Video 99
Camera and Video
You can use the camera or camcorder to take and share pictures and videos. Your phone comes with a
13 megapixel camera that lets you capture sharp pictures and videos and a 5 megapixel front camera.
Camera Overview
The camera's viewfinder screen lets you view your subject and access camera controls and options.
Ɣ Flash to turn the flash On, Off or set it to Auto.
Ɣ Swap camera to swap between the rear camera lens and the front camera lens.
Ɣ Film filter effect to add diverse film filter effect.
Ɣ Mode to select the mode from: Auto, Panorama.
Auto: Default setting, automatically focuses on a subject.
Panorama: Creates a wide photo of a panoramic view. Hold the phone horizontally,
press the shutter once to start and slowly sweep the camera across the scene.
Ɣ Settings to adjust the following camera and video settings.
Note: Available options vary depending on the selected camera (front or rear camera) and the selected
camera mode.
Photo size: Select values for aspect ratio and size for taking photos.
Video resolution: Select between FHD and HD.
HDR: Obtain photos or videos in vivid colors, and get compensated effects even when they
are taken against the light. These functions are provided by the high dynamic range (HDR)
technology equipped in the camera of the device.
Timer: Set the timer to automatically take photos after a specified period of time.
Cheese shutter: Take photos with voice commands.
Camera and Video 100
Steady recording: Activate the Steady recording for a stable video image.
Tag locations: Save the image with GPS location data.
Grid: Display guide grids to so that you can take photos or record videos based on the
horizontal and vertical reference lines.
Storage: Select if you want to store the pictures and videos in the Internal storage or SD card.
(Available when the memory card is inserted.)
Simple view: Hide all menus from the camera screen.
Help: Provide help information for each camera menu.
Additional Options on the Front Camera
Ɣ Selfie shot: Customize the selfie shot settings.
Gesture shot: Take a photo using the Gesture shot feature.
Auto shot: Take a photo when the camera detects a face.
Ɣ Gesture view: Check your selfie after you take it by bringing your phone closer.
Ɣ Save as flipped: Save as flipped images after taking selfies.
Learn More About Your Phone's Camera
For an overview of your phone's camera and its features, you can access more information through the
phone's settings menu.
1. Tap > Camera .
The camera viewfinder appears.
2. Tap > Help, and scroll through the topics to learn more.
Take Pictures and Record Videos
You can take high-UHVROXWLRQSLFWXUHVXVLQJ\RXUSKRQH¶VFDPHUD
Note: If you have an SD card installed, pictures and videos can be stored to the SD card. If no card is
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Capturing Pictures/Videos
Ɣ File Format for Pictures: File format for pictures is JPEG.
Ɣ File Format for Videos: File format for videos is MPEG4.
Camera and Video 101
Camera Cautions
If the Lens Becomes Dirty: Fingerprints/smudges on the lens prevent the capturing of clear still
images/videos. Wipe the lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose the lens to direct sunlight for long
periods. It may discolor the color filter and affect image colors.
Flash Warning
Do not shine the flash close to your eyes. Do not look directly at the flash when shining it. Do not
shine the flash at other people's eyes as it may affect eyesight, etc.
Take Pictures
You can take high-UHVROXWLRQSLFWXUHVXVLQJ\RXUSKRQH¶VFDPHUD
1. Tap > Camera .
2. Frame your subject on the screen.
3. Tap . Your picture will be automatically saved to the Gallery.
Note: When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key
twice. To use this, make sure the feature is turned on in Settings.
Tap > Tools > Settings > General tab > Shortcut keys and turn on the Open
Capture+/Camera feature.
Record Videos
Record high-quality videos uVLQJ\RXUSKRQH¶VYLGHRFDPHUD
1. Tap > Camera .
2. Frame your subject on the screen.
3. Tap to start recording the video.
4. The length of the recording is displayed on the screen.
Note: Tap to take pictures while recording video.
5. Tap to pause recording video. You can resume recording again tapping .
6. Tap to stop recording. Your video will be automatically saved to the Gallery.
Take Panoramic Photos
You can create a panoramic photo by moving the camera in one direction to photograph and stitch
continuous shots of a wide view.
Camera and Video 102
1. Tap > Camera .
2. Tap > Panorama.
3. Tap and then slowly move the camera in one direction.
Move the device by following the direction of the arrow in the guideline.
4. Tap to stop capturing the panoramic.
Zoom In or Out
You can use zoom in or out on the camera screen while taking a photo or recording a video.
Ɣ On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/-
slide bar.
Note: The zoom feature is not available when using the front camera.
Switching between Cameras
You can switch between the front and rear cameras to suit your environment.
On the camera screen, tap or drag the screen in any direction to switch between the front and rear
cameras.
Camera and Video 103
Note: Use the front camera to take selfies. See Selfie Shot for details.
Selfie Shot
You can use the front camera to view your face on the screen and take selfies.
Using the Power/Lock Button
Simply place your finger on the Power/Lock Button when the front camera is on.
Gesture Shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist. You can also clench your fist and then
open it towards the front camera.
Ŷ In three seconds, a photo is taken.
Note: To use this function, make sure that Gesture shot is selected under camera Settings.
Note: Make sure that your palm and fist are within the reference line so that the camera can detect them.
Camera and Video 104
Interval Shot
You can take selfies at an interval.
While using the front camera, touch and hold . You can also show your palm to the camera, then
clench your fist twice quickly.
Ŷ Four photos are taken at about two seconds interval after a timer delay of three seconds.
Gesture View
After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen
close to your face.
Note: Tap > Gesture view to enable the Gesture view feature.
Note: Only one preview is available each time a photo is taken.
Note: If you rotate the device while in preview screen, the screen switches to camera mode.
Save as Flipped Image
Before taking a photo or recording a video with the front camera, tap > Save as flipped. The image is
flipped horizontally.
View Pictures and Videos Using Gallery
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camera, downloaded, or copied onto your storage card or phone memory.
For pictures that are on your storage card or phone memory, you can do basic editing such as rotating
and cropping. You can also easily assign a picture as your contact picture or wallpaper and share
pictures with your friends.
Camera and Video 105
View Pictures and Videos
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1. Tap > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
To select another album, tap Back to return to the Albums tab.
3. Tap an image to view the picture or video.
The picture opens or the video begins playing.
Tap a picture or video to view it full screen.
When viewing pictures and videos, you can touch and hold an image to open a selection
menu and choose what to do with the picture or video.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at the bottom right
corner of the screen to see the item in the review screen. From there, you can access options such as
save, view, send, or delete the picture or video.
Pictures and Videos: Options while Viewing
Ɣ Zoom In or Out on a Picture: Tap the screen twice or pinch the screen to zoom in or out on a
picture.
Ɣ Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback.
After selecting an album from the Albums tab, you can browse through the pictures and videos of that
album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are
displayed in grid view.
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and
choose what to do with the picture or video.
Edit Pictures
:KHWKHU\RX¶UHEURZVLQg pictures in filmstrip or grid view in the Gallery application, you can touch and
hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Rotate and Save a Picture
1. Tap > Gallery .
Camera and Video 106
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture you want to rotate.
4. Tap > Rotate, then select either Rotate left or Rotate right.
The picture is rotated and saved to the phone or SD card, depending on your settings.
Crop a Picture
1. Tap > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture you want to crop.
4. Tap > Crop.
A crop box appears on the picture.
5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear,
drag your finger inward to or outward to resize the crop box.
To move the crop box to the part of the picture that you want to crop, drag the crop box to the
desired size and position.
6. Tap OK to apply the changes to the picture.
The cropped picture is saved in the album as a copy. The original picture remains unedited.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can
share pictures on your social networks (such as Facebook, Flickr, and Twitter) and share videos on
YouTube. You can also send them to another phone or your computer using Bluetooth.
Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email.
1. Tap > Gallery .
The album list opens.
Camera and Video 107
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
To select multiple items, tap while viewing an album. Then tap all the items you want to
include.
4. Tap SHARE and then on the Share via menu, tap Gmail.
5. Follow the onscreen prompts to complete and send the message.
For more information about using Gmail, see Create and Send a Gmail Message.
Send a Picture or Video by Multimedia Message
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Although you can send several pictures or videos in a multimedia message, it may be better to just send
one at a time, especially if the files are large in size.
1. Tap > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
To select multiple items, tap while viewing an album. Then tap all the items you want to
include.
4. Tap SHARE and then on the Share via menu, tap Messaging.
5. Follow the onscreen prompts to complete and send the message.
For more information about sending multimedia messages, see Send a Multimedia Message (MMS).
Send Pictures or Videos Using Bluetooth
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using Bluetooth. Make sure that Bluetooth is on.
1. Tap > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
Camera and Video 108
3. Tap the picture or video you want to share.
To select multiple items, tap while viewing an album. Then tap all the items you want to
include.
4. Tap SHARE and then on the Share via menu, tap Bluetooth.
5. Follow the onscreen prompts to complete and send the files.
For more information, see Bluetooth.
Share Pictures or Videos via Additional Apps or Social Media
From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such
as Facebook, Google+, Instagram, Flickr, and more. Available apps will vary depending on what you have
installed on your phone.
1. Tap > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
To select multiple items, tap while viewing an album. Then tap all the items you want to
include.
4. Tap SHARE and then on the Share via menu, tap the app you want to use.
5. Follow the prompts to complete and post or share your pictures or videos.
The upload is completed.
For confirmation, check the status bar for the upload information.
Share Videos on YouTube
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YouTube account and sign in to that account on your phone.
1. Tap > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the video you want to share.
Camera and Video 109
To select multiple videos, tap while viewing an album. Then tap all the videos you want to
include.
4. Tap SHARE and then on the Share via menu, tap YouTube.
5. Enter the prompted information, such as title and description, and select a privacy option.
6. Tap Upload .
The upload is completed.
Camera Settings
<RXFDQDGMXVW\RXUFDPHUD¶VVHWWLngs using the icons on the main camera screen and the full camera
settings menu.
Switch Cameras
Your phone lets you use different types of cameras depending on your settings and downloads.
1. Tap > Camera .
The camera viewfinder appears.
2. Tap .
The camera switches.
Set Camera Functions
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1. Tap > Camera .
The camera viewfinder appears.
2. Tap .
The camera settings menu opens.
3. Select your desired settings.
The settings are applied.
Items that can be set differ depending on the camera type in use.
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Productivity
7KHIROORZLQJWRSLFVGHWDLOPDQ\RI\RXUSKRQH¶VWRROVDQGIHDWXUHVVXFKas the stylus pen, maps and
navigation, calculator, clock, Capture+, QuickMemo+, and more.
Google Calendar
Use the Calendar to create and manage events, meetings, and appointments. Your Calendar helps
organize your time and reminds you of important events. Depending on your synchronization settings,
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Google Calendar, and Outlook calendar.
In order to sync with your Google calendar, you must sign in to a Google account on your phone. See
Google Account.
Calendar Operations
Ɣ 9LHZ7RGD\¶V&DOHQGDU: From the Calendar, tap .
Ɣ Change Calendar View: From the Calendar, tap > Day, 3 Day, Week, or Month to change
the current view.
Ɣ View Next/Previous Month (Month View): From the Calendar, flick the screen left or right.
Ɣ View Next/Previous Week (Week View): From the Calendar, flick the screen left or right.
Ɣ View Next/Previous Day (Day/3 Day View): From the Calendar, flick the screen left or right.
Ɣ View the Next/Previous Time Period (Day/3 Day/Week View): From the Calendar, flick the
screen up or down.
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. Tap > Google > Calendar .
The Calendar app opens.
2. Tap > Event .
An event entry screen opens.
3. Enter an event title, start date/time, end date/time, etc., and then tap SAVE.
If you have more than one account to sync with, tap Events and select one in which to add
your event.
The event is added to your calendar.
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Tip: You can also create event by finding an empty time on your calendar. Just switch to a view with an
hour grid, like Day view, and then double-tap an empty time.
Add Reminders in the Calendar
You can add reminders in Google Calendar. Reminders carry over to the next day until you mark them as
done. Your reminders are private and cant be shared with anyone else.
1. Tap > Google > Calendar .
The Calendar app opens.
2. Tap > Reminder .
3. Type your reminder, or choose a suggestion and tap DONE.
4. Choose a date, time, and frequency.
5. Tap SAVE.
You will see the reminder in the Google Calendar app. When you mark a reminder as done, it
will be crossed out in the Google Calendar app, and will stay on the date you marked it as done.
Marking a Reminder as Done
1. Tap > Google > Calendar .
2. Tap the reminder.
3. Tap MARK AS DONE.
The reminder will be crossed out on your calendar.
Create a Goal in the Calendar
When you create a goal, you choose how much time you want to spend on it each week. Google
Calendar automatically schedules time to work on your goal.
1. Tap > Google > Calendar .
The Calendar app opens.
2. Tap > Goal .
An event entry screen opens.
3. Choose a category, like Exercise or Build a skill. To create a custom goal, pick a category, then
tap Custom.
4. Follow the directions on your screen to set up your goal.
5. Tap .
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Goals will be automatically added to your calendar, starting with the first of four weeks. You can
adjust the time or length of these events at any time.
Marking a Goal as Done
1. Tap > Google > Calendar .
2. Tap the goal.
3. Tap Did it.
The goal will be crossed out on your calendar.
Edit Calendar Events, Reminders, or Goals
You can view and edit events, reminders, or goals.
1. Tap > Google > Calendar .
2. Tap the event (or reminder or goal) you want to edit.
3. Tap .
4. Make changes to your event, then tap SAVE.
Delete Calendar Events, Reminders, or Goals
You can delete an event, a reminder, or a goal from its details page.
1. Tap > Google > Calendar .
2. Tap the event (or reminder or goal) you want to delete.
3. Tap > Delete > OK.#
Quickly Hide or Show Events
You can easily hide or show calendars if you dont need to see them all the time.
1. Tap > Google > Calendar .
2. In the top left, tap .
3. Tap each item (such as Events or Holidays) to hide.
The checkmark changes to an empty box outline. The item will be hidden on the calendar.
Calendar Settings
You can change your settings for Google Calendar, including your display, notifications, and time zone.
1. Tap > Google > Calendar .
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2. In the top left, tap > Settings.
3. Tap General to access general settings, Events from Gmail to add events from Gmail
messages, or tap each calendar item to configure it.
General: Start of the week, Use device time zone, Time zone, Alternate calendar, Show
week number, Show declined events, Default event duration, Notify on this device, Use
standard tone, Vibrate, and Quick responses.
Events from Gmail: When you get an email about event like a flight, concert, or restaurant
reservation, it will be added to your calendar automatically. To deactivate this, tap the switch
.
Tap Events, Reminders, Birthdays or Holidays to customize its settings, such as color
code or notifications.
Using the Stylus Pen
You can create a memo using the real pen-like stylus. With the Pen Pop feature, you can quickly access
Memo apps when you pull the stylus pen out.
To configure options for when the stylus pen is removed from its slot, see Pen.
Navigation Apps
Your phone offers a number of location-based navigation programs to help you figure out where you are
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Enable Location Services on Your Phone
Before using any location-EDVHGVHUYLFHV\RXPXVWHQDEOH\RXUSKRQH¶VORFDWLRQ feature. For information
DERXWVHWWLQJ\RXUSKRQH¶VORFDWLRQRSWLRQVVHHLocation.
Productivity 114
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. Tap > Google > Maps to view videos stored in the storage.
Google Maps opens.
If prompted, follow the onscreen instructions to accept terms of use.
2. Tap the search bar.
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list or tap the
Search icon in the keyboard.
A map of the specified location opens.
Scout
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and hear turn-by-turn directions and it can provide important, personalized information about traffic and
alternate routes.
Install the Scout App on Your Phone
Before you use Scout on your phone, you may need to download and install the app from the Google
Play Store app.
1. Tap > Play Store .
2. Tap the Search icon and search for "scout."
3. Tap Scout GPS Navigation & Meet Up from the results list.
4. Tap INSTALL, and then tap ACCEPT.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
To open the app from the home screen, tap > Scout .
Use Scout as Your Personal Navigator
1. Tap > Scout .
The Scout app will open.
Productivity 115
If prompted, accept the terms of use before continuing.
2. Follow the on-screen instructions to access, launch, and use.
Google Search
Search information saved on the phone and in phone applications as well as on the Internet.
Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From the home screen, tap the Google search bar or tap > Google > Google .
The Search window opens.
If confirmation appears, follow onscreen instructions.
2. Type your search keywords and tap .
Search results appear.
To search by voice, tap in the search bar and speak your search terms.
Google Search Options
Ɣ Changing Search Information: In the search window, tap > Settings > Phone search and
select where to search.
Ɣ Using Google Now: Google Now automatically searches for information based on search
keywords used, your current location, etc., and presents search results in the search screen.
Google Now also informs users of scheduled events.
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History are turned on in your location settings. Tap > Tools > Settings > General
tab > Location > Google Location History and select your options.
Use Google Voice Search
Use your voice to search instead of typing, with Google Voice Search.
1. Tap > Google > Google .
Productivity 116
2. Tap in the search bar.
The Voice Search window opens.
3. Say your search terms.
Search results appear.
Calculator
<RXUSKRQH¶VFRQYHQLHQWEXLOW-in calculator lets you perform basic and advanced mathematical equations.
1. Tap > Tools > Calculator .
2. Use the keypad to make a calculation.
Productivity 117
To use scientific calculator, drag the green colored slide bar located on the right side of the
screen to the left.
To restart a calculation, touch and hold the DEL button.
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, set a timer, and use your phone as a desk clock.
Checking the Time
You can check the phone any time on your phone. The current time displays in the upper right corner of
the status bar. Many widgets and lock screens also display the time and provide options for how time is
displayed.
Set Alarms
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1. Tap > Tools > Clock .
2. Tap an existing alarm to change its time and other attributes or tap Add alarm to add a new
one.
3. Set the time of the alarm. You can change the time by scrolling up/down the hour and minute and
AM/PM field or tap the hour and minutes fields to enter the time with the keyboard.
4. Tap Repeat to select the days when you want the alarm to sound. (If you don't set a repeat, the
alarm will only sound on the assigned day.)
5. Tap Alarm sound to select a ringtone for the alarm. The ringtone plays briefly when you select it.
6. Slide the button on the Alarm volume slider to the right to increase the alarm volume and to the
left to decrease it.
7. Tap Alarm with vibration to have the phone vibrate, in addition to playing the ringtone.
8. Tap Snooze duration to open a dialog box to set the amount of time to wait before sounding the
alarm again if it is not dismissed. You can set the alarm to ring repeatedly from 5 minutes up to 1
hour.
9. Tap Enter memo text to enter a name for the alarm.
10. Tap Puzzle lock to enable this option if desired, which requires you to wake up enough to solve a
simple puzzle to dismiss the alarm.
11. When you're finished, tap SAVE.
Additional Clock Features
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functions. All features are available from the clock app display.
Productivity 118
Ŷ Tap > Tools > Clock .
World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. Tap > Tools > Clock > World clock tab.
2. Tap to add a city.
3. Enter the city name in the search field and tap on the keyboard.
ė or ė
Scroll through the cities list and tap the city.
4. You can add as many cities as you want. Repeat steps 2 and 3.
Timer
The timer provides a countdown timer.
1. Tap > Tools > Clock > Timer tab.
2. Tap the Hour/Minute/Second sections to set the timer.
3. Tap to start.
Tap to reset the timer and start over.
Tap to resume the timer after it's stopped.
Tap to pause the timer.
Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
1. Tap > Tools > Clock > Stopwatch tab.
2. Tap to start stopwatch time.
3. Tap to pause the stopwatch.
While measuring time, tap to record lap times.
Productivity 119
Capture+
The Capture+ feature allows you to create memos and capture screen shots. You can use Capture+ to
easily and efficiently create memos during a call, with a saved picture or from most phone screens.
1. While viewing the screen you want to capture and create a memo on, slide the status bar down
and tap .
2. Create a memo using the following options:
: Tap to save the current memo.
: Tap to undo the most recent action.
: Tap to redo the most recently undone action.
: Tap to add typed text to the memo.
: Tap to add freehand notations to the memo.
: Tap to use the eraser on the drawing you've added to the memo.
: Tap to crop the memo.
: Tap to share the memo or change the background paper style.
Note: Please use a fingertip while using the Capture+ feature. Do not use your fingernail.
3. Tap to save the current memo.
4. Tap QuickMemo+ or Gallery to select where to save the note.
Discard the current Capture+:
Ŷ Tap until you exit Capture+.
View the Saved Memo
Your memo can be saved in the QuickMemo+ application or in the Gallery application.
To view the memo saved in QuickMemo+:
Ŷ Tap > QuickMemo+ and select the memo.
Productivity 120
To view the memo saved in your Gallery:
Ŷ Tap > Gallery and select the Capture+ album.
QuickMemo+
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1. Tap > QuickMemo+ .
The memopad list appears.
2. Tap and enter your memo title and text.
3. Tap .
The memo is saved.
File Manager
View files stored on your phone.
1. Tap > Tools > File Manager .
File Manager launches.
Follow onscreen instructions for first-time use and permissions.
2. Tap the file type and then tap the file you want to open.
The app opens and displays the file.
Voice Recorder
<RXFDQUHFRUGDQGVDYH\RXUYRLFHRURWKHUV¶YRLFHVIURPLPSRUWDQW events. Recorded voice files can be
played back or shared.
1. Tap > Tools > Voice Recorder .
To save the location details of a recording, tap Location.
To add an event, tap Event and add an event to the date you want.
2. Tap .
To pause the recording, tap .
3. Tap to end the recording.
The file is saved automatically and the Recorded files screen appears.
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4. Tap to play the recorded voice.
Note: If you tap , recorded voice files appear. You can play a recorded voice file from the list.
Uninstalled Apps
You can view the uninstalled apps on the home screen. You can also reinstall apps which were
uninstalled within 24 hours from now.
1. Tap > Uninstalled apps .
2. Activate the desired function:
Reinstall: Reinstall the selected app.
: Remove the uninstalled apps permanently from the device.
Note: Uninstalled apps are automatically removed from the device 24 hours after it was uninstalled. If you
want to reinstall the uninstalled apps, you must download them again from the app store.
Note: This feature is activated on the default home screen only. If you uninstall apps while using the
EasyHome screen or other launcher, they are immediately and permanently removed from the device.
Entertainment and Activities 122
Entertainment and Activities
7KHIROORZLQJWRSLFVDGGUHVV\RXUSKRQH¶Ventertainment and activities options.
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as
well as songs you have loaded from your own music library. The music you choose is automatically
stored in your Google Play Music library and instantly ready to play via streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files between Your Phone and
a Computer.
Play Music with Google Play
Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats
include: MP3 (.mp3), AAC (.m4a, .aac), WMA (.wma), FLAC (.flac), Vorbis (.ogg), ALAC (.m4a).
1. Tap > Google > Play Music .
The Play Music app opens to the Listen Now screen.
2. To view additional music options, tap Menu and select an option.
3. Tap an item from the category window and then tap a song.
The song begins playing.
Entertainment and Activities 123
Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.
Feature
Description
Music title/Artist
Displays music title and artist (if available).
Repeat/Play next
Repeat the current song or play the next song queued.
Elapsed time
Amount of time the song has been playing.
Rate (thumbs
up/thumbs down)
Rate the current song.
Previous song
Play the previous song.
Play/Pause
Play or pause the current song.
Next song
Play the next song.
Song length
The length of the song.
Shuffle playlist
Shuffle the current playlist or queue.
Music image/Album
name
Display music images and album names (if available).
Options menu
Access the options menu.
Entertainment and Activities 124
Music list
View the current playlist or queue.
Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. Tap > Google > Play Music .
The Play Music app opens to the Listen Now screen.
2. Tap Menu and tap Music library > Albums or Songs tab.
3. Tap More options next to an item from the category window and then tap Add to playlist.
4. Tap NEW PLAYLIST.
5. Enter a name and tap CREATE PLAYLIST.
The playlist is created.
6. Return to the library view and select ALBUMS or SONGS.
7. Tap More options next to an item and then tap Add to playlist > [playlist name].
The song or album is added to the playlist. Repeat to add more items to the playlist.
Adding Currently Playing Music to a Playlist
Ŷ From the player view, tap More options > Add to playlist > [playlist name].
The music is added to the playlist.
Entertainment and Activities 125
YouTube
View videos uploaded to YouTube and upload your own videos to your YouTube account.
View YouTube Videos
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account.
1. Tap > Google > YouTube .
The YouTube app launches.
,I\RX¶UHSURPSWHGWRSURYLGHFonfirmation to use the site, follow the onscreen instructions to
continue.
2. Search through the YouTube channels and tap a video you want to see.
The video plays on your phone screen.
Tap the screen to pause or resume play while watching.
Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
1. Tap > Google > YouTube .
The YouTube app launches.
2. Tap > .
3. Select a video to upload.
Enter a title, description, and tags, and select a privacy setting.
4. Tap .
The video is uploaded to your YouTube channel.
126
Settings
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settings menu, see Basic Settings.
Networks Settings 127
Networks Settings
This group of settings lets you control your phone's Wi-Fi settings, Bluetooth, Tethering, VPN, Mobile
networks, and more.
Basic Settings
Your phoneĜs settings menu provides access to all your phone settings, from connections, display, and
sounds, to accounts, applications, and more.
Access Settings
1. Tap > Tools > Settings .
The settings menu opens.
2. Select categories and then select your settings options.
Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings
.
Networks Settings Overview
The network settings menu allows you to configure the following options:
Category
Description
Airplane mode
Turn on or off wireless connections.
Wi-Fi
Enable and set Wi-Fi options.
Bluetooth
Enable Bluetooth connections.
Mobile data
&KHFN\RXUSKRQH¶Vmobile data.
Call
Set various call settings.
Share & connect
Share data and media with other devices.
Tethering
Share your mobile device's Internet connection.
More
Adjust additional network settings.
Networks Settings 128
Access Networks Settings
1. Tap > Tools > Settings .
2. Tap Networks tab.
3. Set your networks options.
Your networks settings are saved and applied.
Airplane Mode
Airplane Mode (flight mode) allowV\RXWRXVHPDQ\RI\RXUSKRQH¶s features, such as games, and music,
when you are in an airplane or in any other area where making or receiving calls or data is prohibited.
When you set your phone to Airplane Mode, it cannot send or receive any calls or access online data.
Activate Airplane Mode
1. Tap > Tools > Settings > Networks tab.
2. Tap the Airplane mode switch to turn the function on. While in Airplane Mode, your
SKRQH¶s status bar will display .
Deactivate Airplane Mode
1. Tap > Tools > Settings > Networks tab.
2. Tap Airplane mode switch to turn the function off.
Wi-Fi Settings
Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using available
FRPSXWHUQHWZRUNV)RUGHWDLOVRQ\RXUSKRQHµV:L-Fi features and settings, see Configure Wi-Fi Settings.
Bluetooth Settings
<RXUSKRQH¶V%OXHWRRWKFDSDELOLWLHVOet you use wireless headsets, send and receive pictures and files,
DQGPRUH)RUGHWDLOVRQ\RXUSKRQHµV%OXHWRRWKVHWWLQJVVHHBluetooth.
Mobile Data Settings
You can check the current data usage, set to enable/disable mobile data, or set the mobile data limit.
Turn Mobile Data On or Off
1. Tap > Tools > Settings > Networks tab > Mobile data.
2. Tap the Mobile data switch to turn it on.
Networks Settings 129
± or ±
Tap the Mobile data switch to turn it off.
Call Settings
Your phone's Call settings menu lets you configure options. For details on your phone's Call settings, see
Call Settings Menu.
Share & Connect
Your phone lets you use the wireless technology that enables data transmission between devices.
File Sharing
Send and receive files with computers and LG devices.
Ŷ Tap > Tools > Settings > Networks tab > Share & connect > File sharing.
Media Server
Share media content with nearby DLNA-compatible devices.
1. Tap > Tools > Settings > Networks tab > Share & connect.
2. Tap Media server > Content sharing to allow nearby devices to access your content.
LG AirDrive
Connect to your PC to manage your phone. Download LG Bridge from the LG Electronics website on
your PC before use. When you sign in to the same LG Account on your phone and PC, you can use the
LG AirDrive function.
1. Log in to the same LG account on a mobile device and a PC.
2. Tap > Tools > Settings > Networks tab > Share & connect > LG AirDrive.
3. Run the LG Bridge application on your PC and select LG AirDrive.
Printing
The Printing menu allows you to manage your Google Cloud Print settings and print jobs.
Ŷ Tap > Tools > Settings > Networks tab > Share & connect > Printing.
Tethering
Your phone's Tethering settings menu lets you configure to share your phone's Internet connection with
other devices. For details on your Tethering, see Tethering.
Networks Settings 130
More
This menu allows you to personalize additional wireless feature settings.
Mobile Networks
This menu allows you to configure various mobile network settings.
Ŷ Tap > Tools > Settings > Networks tab > More > Mobile networks.
Mobile Data
Enable and disable data access over the mobile network.
1. Tap > Tools > Settings > Networks tab > More > Mobile networks.
2. Tap the Mobile data switch .
4G Settings
View your 4G network provider and IP address.
1. Tap > Tools > Settings > Networks tab > More > Mobile networks.
2. Tap the 4G settings to check Network operator and IP address.
Network Mode
Choose your preferred network mode.
1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Network
mode.
2. Choose from the following options:
Tap Automatic to turn on the Automatic radio band.
Tap LTE/CDMA to turn on the LTE/CDMA radio band.
Tap CDMA to turn on the CDMA radio band.
Tap GSM/UMTS to turn on the GSM/UMTS radio band.
Access Point Names
Manage APN information.
1. Tap > Tools > Settings > Networks tab > More.
2. Tap Mobile networks > Access point names.
Networks Settings 131
Roaming Settings
With your phone and global roaming service, you can make phone calls and use wireless data services
around the globe on compatible CDMA and GSM/UMTS networks.
Roaming Icon
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Anytime you are roaming, the phone displays the roaming icon ( ).
Roam on Other Digital Networks
:KHQ\RX¶UHURDPLQJRQGLJLWDOQHWZRUNV\RXUFDOOTuality and security will be similar to the quality you
receive when making calls on the Nationwide Virgin Network. However, you may not be able to access
certain features, such as data services, depending on the available network.
Note,I\RX¶UHRQDFDOO when you leave the Nationwide Virgin Network, your call will be dropped. If your
call is dropped in an area where you think Virgin service is available, turn your phone off and on again to
reconnect to the network.
Check for Voicemail Messages While Roaming
When you are roaming off the Nationwide Virgin Network, you may not receive a notification of new
voicemail messages on your phone. Callers can still leave messages, but you will need to periodically
check your voicemail for new messages if you are in a roaming service area for an extended period of
time.
1. Dial your 10-digit wireless phone number.
2. When you hear your voicemail greeting, tap .
3. Enter your passcode at the prompt and follow the voice prompts.
When you return to the Nationwide Virgin Network, voicemail notification will resume as normal.
Roaming Mode
Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can
determine which signals your phone accepts.
Choose from two different settings on your dual-band phone to control your roaming experience.
1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Roaming.
2. Tap Use roaming to enable roaming on your device.
3. Tap each Domestic roaming option and International roaming option to place a checkmark and
connect to voice and data service while roaming.
Note: With Data roaming off, you can still transmit data with a Wi-Fi connection. See Configure Wi-Fi
Settings.
Networks Settings 132
Roaming Alerts
Roaming alerts make it easy to manage your roaming by providing a warning when your device is
roaming on another carrier's network.
To turn Call alerts on or off:
1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Roaming >
> Set roaming alerts.
2. Tap each roaming alert option to activate or deactivate this function. When active, an extra key
press is required for dialing when in a roaming area.
Note: Call alerts are turned on by default on your phone. Voice dialing and speed dialing are not available
when you are roaming with Call Guard enabled.
To place roaming calls with Call alerts on:
1. Tap > Phone .
2. Enter 1 + area code + the seven-digit number and tap .
To answer incoming roaming calls with Call alerts on:
1. Swipe in any direction. A message will be displayed notifying you that roaming charges will
apply.
2. Tap CALL.
Data Roam Guard
Depending on service availability and roaming agreements, your phone may be able to access data
services while roaming on certain digital systems. You can set your phone to alert you when you are
roaming off the Nationwide Virgin Network and try to use data services such as messaging.
Note: Data roaming alerts are not turned on by default on your phone.
To set your Data roaming notification:
1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Roaming >
> Set roaming alerts.
2. Tap the Domestic data roaming, International data roaming buttons or both to activate the
function.
To use data services when Data roaming alerts are active:
Ŷ When a pop-up notification appears informing you that data roam charges may apply, tap
Connect or Always Connect to connect.
Networks Settings 133
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials
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information from your network administrator. Before you can initiate a VPN connection, your phone must
first establish a Wi-Fi or data connection.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, follow the
instructions below.
1. Tap > Tools > Settings > General tab > Fingerprints & security.
2. Tap Certificate management > Install from storage for desired certificates.
You can then download and install the certificates needed to access your local network. Your network
administrator can tell you how to do this.
Add a VPN Connection
Use the Wireless & networks settings menu to add a VPN connection to your phone.
1. Tap > Tools > Settings > Networks tab > More > VPN.
2. Tap Basic VPN > Add Basic VPN or LG VPN > Add LG VPN.
Note: A screen lock is required to configure a VPN.
3. Configure the settings according to the security details you have obtained from your network
administrator.
4. When finished, tap SAVE.
The VPN is then added to the VPNs section of the VPN settings screen.
Connect to or Disconnect From a VPN
Once you have set up a VPN connection, use the Wireless networks settings menu to connect to or
disconnect from the VPN.
Connect to a VPN
1. Tap > Tools > Settings > Networks tab > More > VPN.
2. In the VPNs section, tap the VPN that you want to connect to.
Networks Settings 134
3. When prompted, enter your login credentials, and then tap CONNECT. When you are connected,
the VPN connected icon appears in the notification area of the status bar.
4. Open the web browser to access resources such as intranet sites on your corporate network.
Disconnect From a VPN
1. Drag the status bar down to open the Notification panel.
2. Tap the VPN connection, and then tap Disconnect VPN to disconnect.
Sound Settings 135
Sound Settings
In the Sound settings menu, you can configure call and notification ringtones, audio volume, as well as
some related settings.
Sound Settings Overview
The sound settings menu allows you to configure the following options:
Category
Description
Sound profile
Set your phone's sound profile.
Volume
Adjust your phone's volume settings to suit your needs and your environment.
Ringtone
Set ringtones to alert you of incoming calls.
Ringtone ID
Set incoming calls with ringtones composed automatically from their phone
number.
Sound with vibration
Set the phone to vibrate accompanying the ringtone.
Vibrate type
Set a vibrate type.
Do not disturb
Set a schedule when to prevent interruptions from notifications.
Lock screen
Choose if you want to show or hide notifications on the lock screen.
Apps
Prevent apps from displaying notifications or set apps to show notifications
with priority.
Notification LED
Configure the notification flash options.
More
Adjust additional sound settings.
Access Sound Settings
1. Tap > Tools > Settings .
2. Tap Sound tab.
3. Set your sound options.
Your sound settings are saved and applied.
Sound Settings 136
Sound Profile
Set your phone's sound profile.
1. Tap > Tools > Settings > Sound tab.
2. Tap Sound profile.
3. Tap one of the three options:
Sound
Vibrate only
Silent
Volume
Adjust your phone's volume settings to suit your needs and your environment.
1. Tap > Tools > Settings > Sound tab.
2. Tap Volume.
3. Adjust each volume level.
Ringtone: Changes the volume of your call ringtones (if applicable).
Notification sound: Allows you to set this volume level. This is the volume of the ringtone
when you receive a notification.
Touch feedback & system: Changes the volume for feedback taps and system notifications.
Music, video, games & other media: Changes the volume of your music, videos, and other
media.
4. Tap OK.
Tip: You can adjust the ringer volume on the home screen or Applications screen, or almost any screen
by using the Volume Buttons on the back of your phone. In other applications such as Music, YouTube,
spoken directions, and other audio, the Volume Buttons control the volume of the application.
Ringtone
The phone ringtones alert you of incoming calls.
To select a ringtone for voice calls:
1. Tap > Tools > Settings > Sound tab.
2. Tap Ringtone.
Sound Settings 137
3. Tap a ringtone to select it and to hear it. If you want to set the ringtone, tap OK. If not, select
another ringtone or tap CANCEL.
To use a song as a ringtone:
1. Tap > Tools > Settings > Sound tab.
2. Tap Ringtone.
3. Tap and tap a song.
For details about using the Music Player application, see Google Play Music App.
Ringtone ID
Allows you to set incoming calls with ringtones composed automatically from their phone number.
1. Tap > Tools > Settings > Sound tab.
2. Tap Ringtone ID.
3. To activate this feature, tap the Ringtone ID switch .
4. Tap Compose ringtones for to select if you want to create ringtones for everyone, your contacts,
or your favorites.
Sound with Vibration
Allows you to set the phone to vibrate accompanying the ringtone.
1. Tap > Tools > Settings > Sound tab.
2. Tap the Sound with vibration switch to turn on the feature.
Vibrate Type
Allows you to set a vibrate type for incoming calls, incoming messages and email, alarms, and calendar
events.
1. Tap > Tools > Settings > Sound tab.
2. Tap Vibrate type.
3. Set each vibrate type to the desired option.
4. Tap OK.
Do Not Disturb
Allows you to set a schedule when to prevent interruptions from notifications. You can set to allow certain
features to interrupt when Priority only is set.
Sound Settings 138
1. Tap > Tools > Settings > Sound tab.
2. Tap Do not disturb.
3. Set the desired options as needed.
Lock Screen
Allows you to choose if you want to show or hide notifications on the lock screen.
1. Tap > Tools > Settings > Sound tab.
2. Tap Lock screen.
3. Tap the desired option.
Apps
Allows you to prevent apps from displaying notifications or set apps to show notifications with priority
when Do not disturb is set to Priority only.
1. Tap > Tools > Settings > Sound tab.
2. Tap Apps.
3. Tap the desired apps.
4. Choose Block to show no notifications from the app or choose Priority to show notifications with
priority on top of others and when Do not disturb set to Priority only.
Notification LED
Configure the notification flash options.
1. Tap > Tools > Settings > Sound tab.
2. Tap Notification LED.
3. To activate LED lights for notifications, tap the Notification LED switch .
4. Select the notification type(s) you want the LED to flash for.
More
This menu allows you to adjust additional sound settings.
Notification Sound
When you receive a notification such as the arrival of new messages, calendar events, or alarms, the
phone sounds a ringtone.
Sound Settings 139
1. Tap > Tools > Settings > Sound tab.
2. Tap More > Notification sound.
3. Tap a sound to select it and to hear it. If you want to set the sound, tap OK. If not, select another
sound or tap CANCEL.
Vibrate on Tap
Vibrate when tapping the Home touch buttons and during other UI interactions.
1. Tap > Tools > Settings > Sound tab.
2. Tap More > Vibrate on tap.
3. Tap the switch to turn on the feature.
Sound Effects
This menu lets you select whether you hear tones when touching numbers on the dialpad, selecting on-
screen options, and more.
1. Tap > Tools > Settings > Sound tab.
2. Tap More > Sound effects.
3. Tap the switch next to a desired option to enable or disable the feature.
Voice Notifications
This menu lets you select whether or not you want the phone to read out the incoming call and the
message event automatically.
1. Tap > Tools > Settings > Sound tab.
2. Tap More > Voice notifications.
3. Tap to turn the feature on and set the desired options.
Display Settings 140
Display Settings
Adjusting your phone's display settings not only helps you see what you want, it can also help increase
battery life.
Display Settings Overview
The display settings menu allows you to configure the following options:
Category
Description
Home screen
Configure your phone's home screen settings.
Lock screen
Configure your phone's lock screen settings.
Theme
Choose the desired theme.
Home touch buttons
Configure options for your home touch buttons.
Font type
Choose the desired font type.
Font size
Choose the desired font size.
Bold text
Choose whether the phone displays bold text.
Brightness
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Comport view
Set to reduce the amount of blue light on screen to reduce eye strain.
Auto-rotate screen
Choose whether the phone automatically switches the orientation of the
screen as you turn it sideways or even upside down.
Screen timeout
Select how long the display screen remains backlit after you touch the screen
or press a key before the screen darkens.
More
Adjust additional display settings.
Access Display Settings
1. Tap > Tools > Settings .
2. Tap Display tab.
3. Set your display options.
Your display settings are saved and applied.
Display Settings 141
Home Screen
Configure your phone's home screen settings.
Select Home
Choose the desired Home theme.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Select Home.
3. Tap Home (standard Android layout), EasyHome (simplified version for users less familiar with
Android navigation), or Home & app drawer (provides separate layout for the Home screen and
apps list).
Wallpaper
Choose the desired wallpaper for the home screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Wallpaper.
3. Choose a location and select the desired wallpaper.
4. Tap OK o SET WALLPAPER to set it as the wallpaper.
Screen Swipe Effect
Choose the desired type of effect to display when you swipe from one home screen canvas to the next.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Screen swipe effect.
3. Tap the desired effect and then tap OK.
Sort Apps By
Sort apps by name or download date or download date on the home screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Sort apps by.
3. Tap the option you want to sort apps by.
Grid
Set the layout of the home screen.
Display Settings 142
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Grid.
3. Tap the desired grid type and then tap OK.
Hide Apps
Choose if you want to show or hide apps on the home screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Home screen > Hide apps.
3. Tap the app(s) that you want to hide and APPLY.
Lock Screen
The Lock screen menu lets you configure screen lock options.
Select Screen Lock
You can increase your phone's security by setting up a knock-code, pattern, PIN, or Password. When
these features are enabled, draw the correct unlock pattern, enter the PIN, or enter the password on the
screen to unlock and regain access to the phone.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Select screen lock.
3. Select the desired screen lock option from the following options:
None: No screen lock set.
Swipe: Swipe any part of the screen to unlock the screen.
Knock Code: The Knock Code feature allows you to create your own unlock code using a
combination of knocks on the screen. You can access the home screen directly when the
screen is off by tapping the same sequence on the screen. You can also select which
notifications to show on the lock screen.
Pattern: Opens a set of screens that guide you through drawing a screen unlock pattern.
PIN: Enter a numeric PIN to unlock screen.
Password: Enter a password to unlock screen.
Fingerprints: Use your fingerprint to unlock the screen or content.
From then on, any time you wish to turn the phone on or unlock the screen, you must draw your unlock
pattern or enter the PIN or password to unlock the screen.
Display Settings 143
Note: You have five opportunities to enter your unlock Pattern, PIN or Password. If you've entered wrong
information five times in a row, you must wait 30 seconds before you can attempt again.
Note: When using Knock Code, failing to enter the correct sequence 5 times will display an outlined grid
box to allow you precise entry.
Smart Lock
Allows you to set when to automatically unlock the phone.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Smart Lock.
Note: If you use this function, set a screen lock first.
Wallpaper
Select the wallpaper to display for your lock screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Wallpaper.
3. Choose a location and select the desired wallpaper.
4. Tap SET WALLPAPER to set it as the wallpaper.
Clock
Select the position of the clock on the lock screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Clock.
3. Select the position of the clock on the lock screen.
Shortcuts
Allows you to choose the shortcuts available on the lock screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Shortcuts.
3. Tap a shortcut and select the desired app. You can also select to delete the shortcuts.
4. Tap SAVE.
Display Settings 144
Screen Swipe Effect
Choose the desired screen swipe effect when you swipe the screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Screen swipe effect.
3. Tap Particle, Soda, Basic circle, or Vector circle.
Weather Animation
Show weather animation effect on the lock screen.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen.
3. Tap the Weather animation switch to show a weather animation on the lock screen when it rains
or snows in your current location.
Contact Info for Lost Phone
Select whether to display the owner information on the lock screen and customize the owner information.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen.
3. Tap Contact info for lost phone.
4. Enter the desired information in the field provided and tap SAVE.
Lock Timer
Choose the amount of time before the screen automatically locks after the screen has timed-out.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen > Lock timer.
3. Tap the desired time.
Power Key Instantly Locks
Allows you to instantly lock the screen when you press the Power/Lock Button.
1. Tap > Tools > Settings > Display tab.
2. Tap Lock screen.
3. Tap Power key instantly locks to turn on the feature.
Display Settings 145
Theme
Choose the desired theme.
1. Tap > Tools > Settings > Display tab.
2. Tap Theme.
Home Touch Buttons
Configure options for your home touch buttons.
To select the combination of your home touch buttons:
1. Tap > Tools > Settings > Display tab.
2. Tap Home touch buttons > Button combination.
3. Drag the icons to rearrange the Home touch buttons.
To select the color of your home touch buttons:
1. Tap > Tools > Settings > Display tab.
2. Tap Home touch buttons > Color.
3. Tap the desired color theme from the list.
Font Type
Choose the desired font type.
1. Tap > Tools > Settings > Display tab.
2. Tap Font type.
3. Tap a desired font type.
Font Size
Choose the desired font size.
1. Tap > Tools > Settings > Display tab.
2. Tap Font size.
3. Tap a desired font size.
Bold Text
Choose whether the phone displays bold text.
Display Settings 146
1. Tap > Tools > Settings > Display tab.
2. Tap the Bold text switch to set the bold text.
Brightness
$GMXVW\RXUVFUHHQ¶VFRQWUDVWEULJKtness) to suit your surroundings.
1. Tap > Tools > Settings > Display tab.
2. Scroll down to Brightness and use the slider to set the brightness level.
Tip: For the best battery performance, use the dimmer levels. You can also set Auto to adjust brightness
depending on the surrounding lighting.
Comfort View
Set to reduce the amount of blue light on screen to reduce eye strain.
1. Tap > Tools > Settings > Display tab.
2. Tap Comfort view.
3. Tap the switch to use comport view and select the blue light filter.
Auto-Rotate Screen
Choose whether the phone automatically switches the orientation of the screen as you turn it sideways or
even upside down.
1. Tap > Tools > Settings > Display tab.
2. Tap the Auto-rotate screen switch to automatically rotate the screen.
ė or ±
To disable the auto-rotate feature, tap the Auto-rotate screen switch again.
Note: Some applications on your phone do not support the Auto-rotate feature.
Screen Timeout
Select how long the display screen remains backlit after you touch the screen or press a key before the
screen darkens.
1. Tap > Tools > Settings > Display tab.
2. Tap Screen timeout.
3. Select 15 sec, 30 sec, 1 min, 2 min, 5 min, 10 min, 15 min, or Keep screen turned on.
Display Settings 147
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performance, use the shortest convenient timeout.
More
The More settings menu allows you to adjust additional display settings.
Display Size
Set the items on the screen to a size that is easy for you to see. Some items may change position.
KnockON
Turn on or off the screen by tapping the screen twice.
Screen Saver
Screensaver will be on when the phone is sleeping while docked and/or charging.
Mini View
Turn on this menu to shrink the screen for use with one hand by swiping left or right across the Home
touch buttons.
Motion Sensor Calibration
Improve the accuracy of the tilt and speed of the sensor.
General Settings 148
General Settings
The following topics detail your phone's general settings, including Language & keyboard, Location,
Accounts & sync, and more.
General Settings Overview
You can set the following options in the General settings menu:
Category
Description
Language & keyboard
Set the language and keyboard type.
Location
Enable location service.
Accounts & sync
Manage and sync your accounts.
Accessibility
Configure any accessibility plug-ins you have installed on your phone.
Shortcut keys
Select whether to enable shortcut keys feature using the Power/Lock Button
and Volume Buttons.
Google services
Use Google Settings to manage your Google apps and account settings.
Fingerprints & security
Use the Fingerprints & security settings to help secure your phone and its
data.
Pen
Use the Pen settings to configure options for when the pen is removed.
Date & time
Set your preferences for how the date and time is displayed. You can also
select a time zone.
Storage
Monitor the used and available internal memory and SD card (if available).
You can also mount/unmount the SD card and erase its contents.
Battery & power saving
Show any battery information and configure options.
Memory
Monitor the memory used on average and the memory used by apps in the
device.
System updates
From time to time, updates may become available for your phone. You can
download and apply updates through the Settings menu.
Apps
View details about the applications installed on your phone, manage their
data, force them to stop, and set whether you want to permit installation of
applications that you obtain from websites and email.
General Settings 149
Backup & reset
Back-up your data, automatically restore data, and erase all the data on your
phone.
About phone
Displays information such as the network, battery, hardware, and software.
Access General Settings
1. Tap > Tools > Settings .
2. Tap General tab.
3. Set your general options.
Your general settings are saved and applied.
Language & Keyboard
Your phone's Language & keyboard settings let you select a language for the devices screens and menus,
as well as manage a personal user dictionary. The keyboard settings let you select a preferred input
method, control keyboard settings, and more.
Language
You can choose to display your device's on-screen menus in multiple languages.
1. Tap > Tools > Settings > General tab > Language & keyboard > Language.
2. Select a language from the list.
Keyboard & Input Methods
Shows the current keyboard type and the available input methods. Tap the options to configure each
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Text-to-Speech Output
Tap to set the preferred engine or general settings for text-to-speech output.
Pointer Speed
Adjust the pointer speed.
Reverse Buttons
Reverse the mouse buttons to use the primary button on the right side.
Location
The Location settings menu allows you to enable location service. Your phone determines your
approximate location using GPS, Wi-Fi and mobile networks.
General Settings 150
Ŷ Tap > Tools > Settings > General tab > Location.
Mode : Set the location mode as High accuracy (GPS and networks), Battery saving
(Networks only), or Device sensors only (GPS only).
RECENT LOCATION REQUEST: View apps that recently requested location information.
Low power location estimation: Estimate the device location by using low power
consumption.
Google Location History: Permit Google services to collect your location information.
Accounts & Sync
Use the Accounts & sync settings menu to add, remove, and manage your Google and other supported
accounts. You also use these settings to control how and whether all applications send, receive, and sync
data on their own schedules and whether all applications can synchronize user data automatically. Gmail,
Calendar, and other applications may also have their own settings to control how they synchronize data;
see the sections on those applications for details.
1. Tap > Tools > Settings > General tab.
2. Tap Accounts & sync.
Tap ADD ACCOUNT to add new account.
Tap Auto-sync data to automatically sync your account data.
Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone.
Note: Requires additional plug-ins to become selectable.
Vision
The Vision setting allows you to configure the visual options.
1. Tap > Tools > Settings > General tab > Accessibility > Vision.
2. Set the following options:
TalkBack: Tap the TalkBack switch to turn it on. Tap Settings at the bottom of the
screen to adjust the TalkBack settings. When TalkBack is turned on, the touchscreen settings
require the user to first tap an item they wish to select, and then double tap the item again in
order to access this feature.
Voice notifications: Use automatic spoken alerts for incoming calls and messages.
Font size: Tap to set the size of the text.
Bold text: Tap to set bold text.
General Settings 151
Display size: Set the items on the screen to a size that is easy for you to see. Some items
may change position.
Touch zoom: Zoom in or out by triple tapping the screen.
Window zoom: Zoom in or out within a window and invert the color.
Large mouse pointer: Magnify the mouse pointer.
High contrast screen: Turn the background color into black for a high contrast screen.
Screen color inversion: Tap to invert the colors of the screen and content.
Screen color adjustment: Set the color contrast for better screen viewing.
Grayscale: Tap to set grayscale screen.
End calls with the Power key: Tap so that you can end voice calls by pressing the
Power/Lock Button. When this option is enabled, pressing the Power/Lock Button during a
call does not lock the screen.
Hearing
The Hearing setting allows you to configure hearing options.
1. Tap > Tools > Settings > General tab > Accessibility > Hearing.
2. Set your preferred options.
Captions: Customize caption settings for those with hearing impairments.
All notification LED: Blink the LED light for all app notifications and keep it on when
charging.
Flash alerts: The flash will blink for incoming calls and notifications.
Turn off all sounds: Activate to turn off all sounds.
Audio type: Tap to change the sound to Mono or Stereo.
Sound balance: To manually adjust the sound direction.
Motor & Cognition
The Motor & cognition setting allows you to configure physical and motor options.
1. Tap > Tools > Settings > General tab > Accessibility > Motor & cognition.
2. Set your preferred options.
Touch assistant: Provide a touch board with easy use for general buttons or gestures to
access in short. Tap the Touch assistant icon to access the Power Button, Home
General Settings 152
Button, Volume Down Button, Volume Up Button, and the Next button (Screen capture,
Accessibility, Pinch).
Touch input: Enter text by touching and holding the screen or modify it by simply touching
the screen.
Physical keyboard: Customize the keyboard settings.
Auto mouse click: Automatically click the mouse pointer in case of no movement.
Touch and hold for calls: Answer or decline calls by touching and holding the call button
instead of dragging it.
Screen timeout: Turn off the screen automatically when the device is left idle for a specified
period of time.
Touch control areas: Limit the touch area so that only a particular portion of the screen can
be controlled by touch input.
General
The General settings allows you to configure general system options.
1. Tap > Tools > Settings > General tab > Accessibility.
2. Set your preferred options.
Accessibility features shortcut: Sets quick, easy access to selected features when you
triple-tap the Home Key .
Persistent notification: Tap the switch to turn it on. Alerts sound repeatedly when
there are unread notifications for certain apps.
Auto-rotate screen: Tap to allow the device to rotate the screen depending on the device
orientation (portrait or landscape).
Services
The Services setting allows you to configure the service option.
1. Tap > Tools > Settings > General tab > Accessibility.
2. Tap Switch Access to control your device using configurable key combinations.
Shortcut Keys
Shortcut keys provide quick access to apps using the Power/Lock Button and Volume Buttons. If you
want to disable a shortcut key feature, tap the switch to turn on/off.
General Settings 153
Power
You can take selfies or screenshots using the fingerprint sensor in the Power/Lock Button.
1. Tap > Tools > Settings > General tab > Shortcut keys.
2. Tap each switch to enable/disable the feature.
Take a selfie in Camera: When the front camera is on, place your finger on the Power/Lock
Button.
Take a screenshot: To take a screenshot, tap the Power/Lock Button once, then
immediately press and hold it after.
Volume
You can quickly open Capture+ or Camera by pressing the Volume Buttons twice when the screen is
off or locked.
1. Tap > Tools > Settings > General tab > Shortcut keys.
2. Tap Open Capture+/Camera switch to enable/disable the feature.
Capture+: Press the Volume Up Button twice.
Camera: Press the Volume Down Button twice.
Google Services
Use Google Services to manage your Google apps and account settings.
Ŷ Tap > Tools > Settings > General tab > Google services.
Fingerprints & Security
Use the Fingerprints & security settings to help secure your phone and its data.
Ŷ Tap > Tools > Settings > General tab > Fingerprints & security.
Fingerprints
Use your fingerprint to unlock the screen or content.
Content Lock
Select lock types to lock files in the QuickMemo+ app.
Encrypt SD Card
Encrypt SD card storage and keep data unavailable for other devices.
General Settings 154
Secure Start-up
When you power on your device, you will be required to enter your screen lock.
Password Typing Visible
Enable to briefly show each character of passwords as you enter them so that you can see what you
enter.
Phone Administrators
Allows you to view or deactivate device administrators.
Unknown Sources
Allows installation of non-Play Store applications.
Credential Protection
Displays the storage type for credentials.
Certificate Management
Allows you to manage the certificate.
Trust Agents
View or deactivate Trust agents.
Screen Pin
This feature allows you to lock your device so that the current user can only access the pinned app. This
is useful for users with children.
Usage Access
Allows you to set access to App usage.
Pen
Use the Pen settings to configure options for when the stylus pen is removed from its slot.
Ŷ Tap > Tools > Settings > General tab > Pen.
Open When Pen is Removed
Allows you to select which feature will automatically start when the pen is removed from the device.
Choose from None, Pen Pop, and Pop Memo.
Pen Pop Shortcut
Allows you to designate an app you can access as a shortcut from the Pen Pop options icons.
General Settings 155
Screen-off Memo
Enable this option to allow you to create notes when the screen is off and you remove the pen.
Pen Detection
Enable this option to be notified by sound and/or vibration when the pen is removed or inserted.
Pen Keeper
Enable this option to be reminded to replace the pen. You'll receive an audio and/or visual notification
when the device is moved with the screen off and the pen removed.
Date & Time
Set your preferences for how the date and time is displayed. You can also select a time zone.
Ŷ Tap > Tools > Settings > General tab > Date & time.
Storage
The Storage menu lets you monitor the used and available internal memory and SD card (if available).
You can also mount/unmount the SD card and erase its contents.
Ŷ Tap > Tools > Settings > General tab > Storage.
Battery & Power Saving
The Battery menu lets you show any battery information and configure options.
1. Tap > Tools > Settings > General tab.
2. Tap Battery & power saving.
Tap Battery usage to display the apps that use the most battery power.
Tap Battery percentage on status bar to display the battery percentage indicator on the
status bar.
Tap Battery saver to set the Battery saver feature on or off and select which functions are
changed when the feature is activated.
Memory
You can monitor the memory used on average and the memory used by apps in the device.
Ŷ Tap > Tools > Settings > General tab > Memory.
General Settings 156
System Updates
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings menu.
Ŷ Tap > Tools > Settings > General tab > System updates.
Apps
The Apps settings menu lets you view details about the applications installed on your phone, manage
their data, force them to stop, and set whether you want to permit installation of applications that you
obtain from websites and email.
To view details about your applications:
1. Tap > Tools > Settings > General tab > Apps.
2. Tap the desired app to view its information.
To force applications to stop:
1. Tap > Tools > Settings > General tab > Apps.
2. Find the application to force stop and tap the application.
3. Tap Force stop.
4. Read the disclaimer and tap OK.
To uninstall a downloaded application:
1. Tap > Tools > Settings > General tab > Apps.
2. Find the application you want to uninstall and tap it.
3. Tap Uninstall.
4. Read the disclaimer and tap OK.
Backup & Reset
The privacy settings on your device allow you to back-up your data, automatically restore data, and erase
all the data on your phone.
Ŷ Tap > Tools > Settings > General tab > Backup & reset.
LG Backup
Backs up all information on the device and restores it in the event of data loss or replacement.
General Settings 157
Back Up My Data
Allows you to back up app data, Wi-Fi passwords, and other settings to Google servers.
Backup Account
Allows you to choose an account to back up data.
Automatic Restore
When reinstalling an app, enabling this option restores backed up settings and data.
Network Settings Reset
Reset all network settings.
Factory Data Reset
Resetting the phone restores all the factory defaults, including personal data from phone storage,
information about your Google Account, any other accounts, your system and application settings, and
any downloaded applications. After resetting the phone, the next time you turn on the phone, youre
prompted to reenter the same kind of information as when you first started the phone. See Activation and
Service.
1. Tap > Tools > Settings > General tab > Backup & reset.
2. If you are certain that you would like to restore all factory settings, tap Factory data reset.
3. Tap RESET PHONE.
4. Enter your unlock sequence if you have configured one, then tap Delete all and RESET to
confirm.
About Phone
The About Phone menu displays information such as the network, battery, hardware, and software.
1. Tap > Tools > Settings > General tab > About phone.
2. Tap the desired menu.
About Phone Overview
The following About Phone items may be reviewed or set:
About Phone Item
Description
Phone name
Change the name of your device.
Update Center
Check updates for apps provided by LG Electronics.
General Settings 158
Network
Check network information such as the signal power, IP address and etc.
Status
Check your phone's status such as your phone number, MEID/IMEI and
etc.
Battery
Check your battery status, level and usage.
Hardware info
Check your hardware information such as the model number, hardware
version and etc.
Software info
Check your software information such as the Android version, software
version and etc.
Legal info
Review various types of important legal information for LG software, open
source licenses, Google and etc.
Patent information
Check patent information for this model.
159
Getting Help
The following set of topics will cover phone specifications and how to contact Virgin and manage your
wireless service.
For Assistance 160
For Assistance
The following topics address areas of support for your phone, including troubleshooting, account
information, and customer service contact information.
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.
Check Here First
Issue: Phone freezes/operation is unstable.
Answer: Turn the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then turn the phone on again. Data that was being edited is erased after your phone is
powered on again.
Issue: Operation is unstable after a new application was installed.
Answer: The newly installed application may be the cause. Uninstall the application in Safe mode.
See Uninstall an App. To turn the phone on in Safe mode:
Press and hold the Power/Lock Button > touch and hold Power off, read the disclaimer for
safe mode, and then tap TURN ON.
After turning the phone on in Safe mode, "Safe Mode" appears at lower left.
After restarting in Safe mode, your phone can be powered on as usual.
Before turning the phone on in Safe mode, it is recommended that you back up important
data.
By powering the phone on in Safe mode, added widgets may be deleted.
Issue: Cannot use phone, mail, or Internet.
Answer 1: Check whether you are where signal is weak or out of service area.
Answer 2: Power the phone on again.
Answer 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:
1. Tap > Tools > Settings > Networks tab.
2. Tap Airplane mode switch to turn the function off.
Answer 4: Is data communication disabled? To check that data communication is enabled:
1. Tap > Tools > Settings > Networks tab > Mobile data.
For Assistance 161
2. Tap the Mobile data switch to turn it on.
Answer 5: Is a disabled access point set? To reset to initial settings:
1. Tap > Tools > Settings > Networks tab > More.
2. Tap Mobile networks > Access Point Names.
3. Tap > Reset to default.
Issue: Battery level goes down quickly.
Answer: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of Battery.
Issue: Cannot install applications.
Answer: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage. Applications not supported by your phone cannot be installed.
Issue: Cannot unlock screen.
Answer: Power the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then power the phone on again. Data that was being edited is erased after the phone is
powered on again.
Virgin Mobile Account Information and Help
Find out about managing your account online and on your phone, buying additional minutes for your plan,
and getting help.
For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at:
virginmobileusa.com.
Manage Your Account
Access information about your account. You can:
Ɣ Check your minutes.
Ɣ Add money (Top-Up).
Ɣ Changes plans.
Ɣ And more.
From Your Phone
Access your account from the special My Account app.
Ŷ Tap > My Account .
For Assistance 162
From Your Computer
Ŷ Log in with your phone number and account PIN at virginmobileusa.com.
Top-Up Your Account
Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up cards at
thousands of retailers and add money to your account from your phone or by logging in at
virginmobileusa.com.
Auto Pay
Auto Pay is the easiest way to keep your service working. Once you register your credit card, debit card
or PayPal account, you can set it to automatically pay your monthly plan. Then you can keep emailing,
IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set up Auto Pay anytime by
logging into My Account at virginmobileusa.com, and adjusting your payment settings.
From Your Phone
Ŷ Tap > My Account .
ė or ±
From home, tap Phone . Dial .
Anti-Theft Guide
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without your permission. For example, if your device is lost, stolen, or wiped, only someone with your
Google Account or screen lock information can use the device.
All you need to make sure your device is protected is:
Ɣ Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device canĜt
be erased using the Settings menu unless your screen is unlocked.
Ɣ Add your Google Account on your device: If your device is wiped but you have your Google
Account on it, the device canĜt finish the setup process until your Google Account information is
entered again.
$IWHU\RXUGHYLFHLVSURWHFWHG\RX¶OOQHHGWRHLWKHUunlock your screen or enter your Google Account
password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset.
Note: Do not forget your Google Account and password you had added to your device prior to performing
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use the device at all after performing the factory reset.
For Assistance 163
Copyright Information
©2017 Virgin Mobile USA, L.P. All rights reserved. The Virgin Mobile name and signature and the Virgin
Mobile name and logo are registered trademarks of Virgin Enterprises Ltd. and used under license by
Virgin Mobile. Other marks are the property of their respective owners.
LG and the LG logo are registered trademarks of LG Corp. LG Stylo 3 is a trademark of LG Corp. Wi-Fi®
and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Bluetooth® is a registered trademark of
Bluetooth SIG, Inc. worldwide. Google is a trademark of Google Inc. PLFUR6'LVDWUDGHPDUNRI
SanDisk. Other trademarks and trade names are those of their respective owners. Unless otherwise
specified herein, all accessories referenced herein are sold separately. All features, functionality, and
other product specifications are subject to change. Screen shots are simulated and subject to change.
Note: Open Source Software
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in
this product, please visit http://opensource.lge.com. In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also
provide open source code to you on CD-ROM for a charge covering the cost of performing such
distribution (such as the cost of media, shipping, and handling) upon email request to
opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the
product.
Index 164
Index
4G LTE, 84
About Phone, 157
About the User Guide, 2
Accessibility, 150
Accounts & Sync, 150
Activation and Service, 21
Add a Bookmark, 85
Add a Contact, 69
Add a VPN Connection, 133
Add an Event to the Calendar, 110
Add Another Google (Gmail) Account, 82
Add Folders to the Home Screen, 52
Add Reminders in the Calendar, 111
Add Widgets to the Home Screen, 52
Additional Clock Features, 117
Airplane Mode, 31, 128
Answer Phone Calls, 56
Anti-Theft Guide, 162
Applications, 26
Apps, 138, 156
Archive Gmail Threads, 80
Auto-Rotate Screen, 146
Back Up Contacts, 73
Backup & Reset, 156
Basic Settings, 127
Basics, 24
Battery & Power Saving, 155
Battery Use, 5
Bluetooth, 93
Bluetooth Information, 93
Bluetooth Settings, 128
Bold Text, 145
Brightness, 146
Browser Settings, 86
Calculator, 116
Calendar Settings, 112
Call Emergency Numbers, 55
Call Forwarding, 65
Call from Call Logs, 59
Call Settings, 129
Call Settings Menu, 65
Call Using the Phone Dialer, 54
Call Waiting, 64
Caller ID Blocking, 64
Camera Overview, 99
Camera Settings, 109
Capture Screenshots, 26
Capture+, 119
Change the Wallpaper, 51
Charge the Battery, 9
Check Received Gmail Messages, 79
Chrome Browser, 85
Clock, 117
Comfort View, 146
Complete the Setup Screens, 22
Conference Calling, 64
Configure Visual Voicemail Settings, 62
Configure Wi-Fi Settings, 91
Connect to a Paired Bluetooth Device, 94
Connect to or Disconnect From a VPN, 133
Contacts Screen Layout, 71
Content Sharing, 96
Copyright Information, 163
Create a Goal in the Calendar, 111
Create a Google Account, 37
Create an Exchange Account, 38
Create and Send a Gmail Message, 79
Create Playlists in Google Play Music, 124
Customize the Home Screen, 51
Data Connection Status and Indicators, 85
Data Services General Information (4G LTE and
3G Networks), 84
Date & time, 155
Delete a Contact, 72
Delete Calendar Events, Reminders, or Goals,
112
Delete Gmail Threads, 81
Disconnect Wi-Fi, 91
Do Not Disturb, 137
Duo, 88
Edit a Contact, 72
Edit Calendar Events, Reminders, or Goals, 112
Edit Pictures, 105
Enable the Bluetooth Feature, 93
Enter Text, 32
Extended Home Screens, 48
Facebook, 87
Factory Reset Protection, 39
File Manager, 120
Find and Install an App, 40
Index 165
Fingerprint Recognition, 28
Fingerprints & Security, 153
Font Size, 145
Font Type, 145
Format microSD Card, 16
Gesture Shot, 103
Gesture View, 104
Get Help with Google Play, 42
Gmail, 78
Gmail Settings, 82
Google Account, 37
Google Calendar, 110
Google Maps, 114
Google Play Music App, 122
Google Play Music Screen Layout, 123
Google Play Store, 40
Google Search, 115
Google Services, 153
Home Screen, 24, 141
Home Screen Basics, 47
Home Screen Layout, 47
Home Touch Buttons, 145
Hotspot, 92
Import Contacts, 73
In-Call Screen Layout and Operations, 57
Insert microSD Card, 13
Insert the Battery, 5
Install the Facebook App on Your Phone, 87
Install the Twitter App on Your Phone, 88
Interval Shot, 104
Language & Keyboard, 149
Listen to Multiple Voicemail Messages, 61
Location, 149
Lock and Unlock Your Screen, 42
Lock Screen, 138, 142
Manage Message Conversations, 76
Manage Your Account, 161
Managing Fingerprints, 30
Memory, 155
Messenger, 74
microSD Card, 13
Mobile Data Settings, 128
More, 130, 138, 147
Multi-tasking Feature, 30
Multi-Window, 30
Mute Gmail Threads, 81
Nano SIM Card, 10
Navigation Apps, 113
New Messages Notification, 76
Notification LED, 138
Notification Panel, 50
Open New Browser Tabs, 86
Optional Calling Services, 63
Overview screen, 31
Pair Bluetooth Devices, 94
Parts and Functions, 3
Pen, 154
Phone Keyboard, 34
Phone Number, 31
Phone Settings Menu, 25
Place a Call from Contacts, 58
Place and Answer Calls, 54
Play Music with Google Play, 122
Playing Content, 96
Portrait and Landscape Screen Orientation, 25
Post a Video to YouTube, 125
Precautions for Fingerprint Recognition, 28
Preinstalled Apps, 27
Prepare Your Phone for VPN Connection, 133
Quickly Hide or Show Events, 112
QuickMemo+, 120
QWERTY Keyboard, 33
Receive Information via Bluetooth, 95
Record Videos, 101
Registering Fingerprints, 29
Remove the Battery, 8
Report Spam, 81
Request a Refund for a Paid App, 41
Review Visual Voicemail, 61
Ringtone, 136
Ringtone ID, 137
Roaming Settings, 131
Save and Resume a Draft Message, 75
Save as Flipped Image, 104
Scout, 114
Screen Timeout, 146
Search Gmail Messages, 81
Selfie Shot, 103
Send a Multimedia Message (MMS), 74
Send a Picture or Video by Multimedia Message,
107
Send a Text Message, 74
Send Information Using Bluetooth, 95
Send Pictures or Videos by Email, 106
Send Pictures or Videos Using Bluetooth, 107
Sending or Receiving Files, 96
Set Alarms, 117
Set Camera Functions, 109
Index 166
Set Up Secure Credential Storage, 133
Share & Connect, 129
Share a Contact, 72
Share Pictures and Videos, 106
Share Pictures or Videos via Additional Apps or
Social Media, 108
Share Videos on YouTube, 108
Shortcut Keys, 152
Sign into Your Google Account, 39
Sound Profile, 136
Sound with Vibration, 137
Status Bar, 48
Status Bar and Notification Panel, 48
Storage, 155
Switch Cameras, 109
Switching between Cameras, 102
Switching between Gmail Accounts, 82
System Updates, 156
Take Panoramic Photos, 101
Take Pictures, 101
Take Pictures and Record Videos, 100
Tethering, 92, 129
Text and MMS Options, 77
Theme, 145
Tips for Editing Text, 35
Top-Up Your Account, 162
Touchscreen Keyboards, 32
Transfer Files Between Your Phone and a
Computer, 89
Troubleshooting, 160
Turn Wi-Fi On and Connect to a Wireless
Network, 90
Turn Your Phone On and Off, 17
Tweet on Twitter, 88
Twitter, 87
Uninstall an App, 41
Uninstalled Apps, 121
Unlock Your Screen Using the Knock Code
Feature, 43
Unlocking the Screen with a Fingerprint, 30
Unmount and Remove the microSD Card, 15
Update an App, 41
Update Your Phone, 44
Update Your Phone Software, 44
Update Your PRL, 46
Update Your Profile, 46
Use Facebook, 87
Use Gmail Labels, 80
Use Google Search, 115
Use Google Voice Search, 115
Use the Browser, 85
Use the Touchscreen, 18
Using Nearby Devices, 97
Using the Power/Lock Button, 103
Using the Stylus Pen, 113
Vibrate Type, 137
View Browser History, 86
View Contacts, 70
View Pictures and Videos Using Gallery, 104
View YouTube Videos, 125
Virgin Mobile Account Information and Help, 161
Virtual Private Networks (VPN), 133
Visual Voicemail Options, 61
Visual Voicemail Setup, 59
Voice Recorder, 120
Voicemail, 59
Voicemail Setup, 59
Volume, 136
Wi-Fi, 90
Wi-Fi Direct, 91
Wi-Fi Settings, 128
YouTube, 125
Zoom In or Out, 102

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