Lg Lancet (Verizon Wireless) User Guide VW820 VZW UG EN

User Manual: lg Lancet (Verizon Wireless) - User Guide Free User Guide for LG Mobile Phone, Manual - page5

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MFL69083101 (1.0) ME

Guía del
Usuario
User Guide

User Guide
This booklet is made from 95% post-consumer recycled paper.
This booklet is printed with soy ink. Printed in Mexico

Copyright©2015 LG Electronics, Inc. All rights reserved.
LG and the LG logo are registered trademarks of LG Corp.
Lancet is a trademark of LG Electronics, Inc.
All other trademarks are the property of their respective
owners.

Important Customer Information

Before you begin using your new phone
Included in the box with your phone are separate information leaﬂets.
These leaﬂets provide you with important information regarding your new
device. Please read all of the information provided. This information will
help you to get the most out of your phone, reduce the risk of injury, avoid
damage to your device, and make you aware of legal regulations regarding
the use of this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.

Table of Contents

Important Customer Information...............................................1
Table of Contents .......................................................................2
The Basics ...................................................................................4
Phone Overview.................................................................................................... 4
Help ....................................................................................................................... 6
Setting Up Your Phone .........................................................................................7
Removing the Battery and SIM Card ................................................................. 9
Inserting and Removing a Memory Card ...........................................................11
Charging the Phone .............................................................................................11
Optimizing Battery Life ......................................................................................13
Locking and Unlocking the Screen ...................................................................14
Microsoft Account ...............................................................................................15
Reset protection ..................................................................................................16
Reset your phone ................................................................................................16
Phone’s Status Icons .......................................................................................... 17
Touch Screen .......................................................................................................18
Getting to Know the Start Screen .................................................................... 24
Managing Notiﬁcations .....................................................................................28
Kid’s Corner ........................................................................................................33
Apps Corner .......................................................................................................34
Airplane Mode ....................................................................................................35
Finding Your Lost Phone ...................................................................................35

Connecting to Networks and Devices ....................................37
Connecting to Mobile Networks ....................................................................... 37
Connecting to Wi-Fi Networks ......................................................................... 37
USB Connection Mode ......................................................................................39

Calls .......................................................................................... 40
Placing and Ending Calls ..................................................................................40
Answering or Rejecting Calls ............................................................................42
Options During a Call ........................................................................................43

Web ........................................................................................... 45
OneDrive .............................................................................................................45
Store .................................................................................................................... 47
Web Browser .......................................................................................................48

Table of Contents

Communication ........................................................................ 51
People...................................................................................................................51
Email ....................................................................................................................54

Entertainment .......................................................................... 56
Camera and Video..............................................................................................56
Photos and Videos .............................................................................................60
Music ...................................................................................................................62

Tools .......................................................................................... 66
QuickMemo ........................................................................................................66
Calendar ..............................................................................................................68
Calculator ............................................................................................................ 70
Alarms ..................................................................................................................71
Maps .................................................................................................................... 72
Ofﬁce................................................................................................................... 73

Settings .................................................................................... 75
Safety........................................................................................ 89
Safety ..................................................................................................................89
Consumer Information About Radio Frequency Emissions ...........................93
Consumer Information on SAR ....................................................................... 97
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices ...99
Caution:
Avoid potential hearing loss. ............................................................................ 101
TIA Safety Information .................................................................................... 102
Safety Information ........................................................................................... 106
FDA Consumer Update .................................................................................... 110
WINDOWS PHONE 8.1 SOFTWARE LICENSE TERMS .............................. 120

FAQ ...........................................................................................131
LIMITED WARRANTY STATEMENT ....................................136
Index .........................................................................................141

The Basics

Phone Overview
Front View
Earpiece

Proximity
Sensor
Front Camera
LED

Start Screen

Back Button

Search Button

Start Screen
Button
NOTES

All screen shots in this guide are simulated. Actual displays may vary.

Instructions to perform tasks in this guide are based on the default settings and may
change depending on the mode and software version on your phone.

1. Earpiece Lets you hear callers and automated prompts.
2. Back Button Tap to return to the previous screen or close pop-up items
(such as menus, dialog boxes, and the on-screen keyboard). Touch and
hold it to access the list of apps currently running.
3. Start Screen Button Tap to return to the Start screen.
4. Search Button Tap to access Bing or Cortana.
5. Start Screen Displays app Tiles, the Status Bar, and the Navigation bar
(Back Button, Start Screen Button, and Search Button) allowing simple
touch access to all of your phone's functions and features.
WARNING! Placing a heavy object on the phone or sitting on it can damage the LCD and touch
screen functions.

6. LED Illuminates red when the battery is charging.

The Basics

7. Front Camera Use to take pictures and record videos of yourself. You
can also use this for video chatting. Keep the lens clean for optimal
performance.
8. Proximity Sensor Senses proximity to other objects to disable the
touch screen so that tap commands are not accidentally activated during
a call or when carried inside a pocket or bag.
NOTE When holding your phone, don't block the sensor (or near the sensor) to avoid disabling
the touch screen.

Rear View
Back Camera
Power/Lock Key

Flash
Volume Keys

Speaker

9. Back Camera Use to take photos and record videos. Keep the lens
clean for optimal performance.
10. Power/Lock Key Press to turn off the screen backlight and lock the
screen, or display the Lock screen. Press and hold to turn the phone on
and off.
11. Speaker Use to listen to audio (e.g., music, videos, sound clips,
speakerphone, etc.) from the rear speaker instead of the earpiece.
12. Volume Keys Press to adjust the ringer, the media volumes, or the
in-call volume during a call.
13. Flash Brightens up the captured image or recorded video when you
turn on the ﬂash.

The Basics

Top and Bottom Views
3.5mm
Headset Jack
USB/Charger
Port
Microphone

14. 3.5mm Headset Jack Allows you to plug in an optional headset for
convenient, hands-free conversations. You can also plug in headphones
to listen to music.
15. USB/Charger Port Allows you to connect the phone and the USB Cable
for use with the Charger Adapter, or other compatible accessories.
16. Microphone Transmits your voice to the other caller. It's also used for
voice-activated functions.

Help
The Help app allows you to quickly and conveniently view information
about your phone, including how-to videos, icon glossary, etc.
(at the bottom of the touch screen) > swipe left to
To access Help, tap
the App list > Help+Tips .

The Basics

Setting Up Your Phone
Step 1. Remove the Back Cover
Place your ﬁngernail in the USB/Charger Port cutout at the bottom of the
phone and pop the cover off the phone.

Step 2. Insert the Battery
Insert the battery in its compartment, making sure to align the gold
contacts. Press down gently to secure the battery.

The Basics

Step 3. Replace the Back Cover
Place the cover over the back of the phone, then press down along the
edges to secure the cover.

Step 4. Charge the Phone
Before turning on your phone, fully charge the battery. Be sure to use the
USB Cable and Charger Adapter that came with your phone. Correctly
orient the USB Cable plug before inserting it in the USB/Charger Port to
avoid damage to your phone. See Charging the Phone on pages 11 and 12
for more information.

NOTE

Fully charge the battery before initial use of the phone to maximize the battery's lifetime.

The Basics

Step 5. Turning Your Phone On and Off
Turning the phone on
Press and hold the Power/Lock Key (on the right side of the phone) for
a couple of seconds until the screen turns on.

Turning the phone off
1. Press and hold the Power/Lock Key until the power off shade appears.
2. Swipe down on the power off shade to turn off the phone (or swipe up
to cancel and display the Lock screen instead).

Removing the Battery and SIM Card
Removing the battery
1. Place your ﬁngernail in the USB/Charger Port cutout at the bottom of the
phone and pop the cover off the phone.

The Basics

2. Use the ﬁngertip cutout at the bottom of the battery compartment to lift
the battery out.

Replace the SIM Card
Your phone comes with the SIM card already installed. If you need to
replace your SIM card, follow these steps:
1. Turn the phone off, then remove the back cover and the battery (as
demonstrated in the previous instructions).
2. Slide the old SIM card out of the SIM card slot.
3. Insert the new SIM card in the slot with the Verizon logo facing up.

The Basics

Inserting and Removing a Memory Card
Inserting a microSD card (sold separately)
1. Remove the back cover (as
demonstrated in the previous
instructions).
2. Position the microSD card (sold
separately) with the label side facing up
and the gold contacts toward the slot,
then carefully slide it into the slot until
it's secured in place.
NOTE

The microSD card can be easily damaged by improper operation. Please be careful when
inserting, removing, or handling it.

To remove the microSD card
It’s important to unmount the microSD card
prior to removing it from the phone to avoid
damage to it or the data saved on the card.
1. Unmount the microSD card.
Swipe down from the top of the screen,
then tap ALL SETTINGS
> storage
sense > SD card > remove SD card >
yes > ok.
2. Remove the back cover and locate the microSD card slot (as
demonstrated in the previous instructions).
3. Carefully pull the microSD card out to remove it.

Charging the Phone
Your phone comes with a USB Cable and a Charger Adapter. Connect them
to charge from a power outlet or charge from your computer using just the
USB Cable. Correctly orient the USB Cable plug before inserting it in the
USB/Charger Port to avoid damaging your phone.

The Basics

NOTE

Please only use an approved charging accessory to charge your LG phone. Improper
handling of the USB/Charger Port, as well as the use of an incompatible charger, may
cause damage to your phone and void the warranty.

1. Correctly orient the USB Cable with the Charger Adapter, and connect
them. As shown below, both the USB logo on the USB Cable and the LG
logo on the adapter will face toward you.

Charger Adapter

USB Cable

2. The USB/Charger Port is located at the bottom of the phone. Correctly
orient the cable's plug with the port before plugging it in. As shown
below, the USB logo on the cable will face upward.
3. Plug the Charger Adapter into a power outlet to begin charging.

Charging with the USB Cable

NOTE

USB Cable

Make sure to correctly orient the cable's
plug with the port before plugging it in.
When the phone is facing upward, the USB
logo on the cable will also face upward.

You can use your computer to charge your phone. To be able to charge with
the USB Cable, you need to have the necessary USB drivers installed on
your computer ﬁrst. Connect one end of the USB Cable to the USB/Charger
Port on your phone (as shown above) and connect the other end to a USB
port on your computer. It’s best to use the rear USB port when connecting
to a desktop PC. The USB hub should be powered by an external power
source.
NOTE

You may experience a slower charging rate when charging from your computer.

The Basics

Optimizing Battery Life
You can extend your battery’s life between charges by turning off features
that run in the background. You can also monitor how apps and system
resources consume battery power.

Tips to extend the life of your battery
Reduce the screen brightness and set a shorter screen timeout.
Turn off radio communications (such as Wi-Fi, Bluetooth, GPS, etc.) that
you're not actively using. (Note that the GPS receiver is only turned on
when you’re using an app that makes use of it.)
Turn off automatic syncing for Email, Calendar, People, and other apps if
you don’t need it.
Use the Battery saver app to view battery details and set the Battery saver
feature in the device Settings. Swipe to the usage tab to see the power
used by each app. Tap an app to view more details.
NOTE

Allowing other devices to use your device's hotspot connection will drain your battery
more quickly.

To check the battery charge level
Swipe down from the top of the screen, then tap ALL SETTINGS
battery saver.

The battery percentage (as a percentage of fully charged) is displayed at
the top of the screen.

To monitor and control what uses the battery
The Battery saver usage tab allows you to see which apps are consuming
the most battery power. This information allows you to identify downloaded
apps you may want to turn off when not being used, so you can get the
most out of your battery power.
1. Swipe down from the top of the screen, then tap ALL SETTINGS
battery saver > swipe over to the usage tab.

2. Tap an app or service in the Battery saver usage tab to see the details
about its power consumption in use and in the background.

The Basics

Battery saver mode
When activated, Battery saver mode automatically changes certain settings
to conserve battery power until you can recharge your phone. If you turn off
Battery saver mode, a notiﬁcation prompts you to turn it on when the
battery charge becomes low.
1. Swipe down from the top of the screen, then tap ALL SETTINGS
Battery saver.

2. From the Battery saver settings tab, select when to activate Battery
saver mode (off, below 20% charge, always, or now).

Locking and Unlocking the Screen
Turning the screen on using the KnockON feature
The KnockON feature allows you to double-tap the screen to easily turn the
screen on.
Quickly double-tap the center of the screen to turn on the backlight.
NOTE

The KnockON feature does not work if the proximity sensor is covered.

Enabling the KnockON feature
1. Swipe down from the top of the screen, then tap ALL SETTINGS
KnockON.
2. Tap the KnockON switch

to toggle the setting On.

To unlock the phone
If you don’t use the phone for a while, the screen and
backlight will turn off to conserve battery power. To
unlock the phone’s default Lock screen:
1. Turn the screen on.
Press the Power/Lock Key .
OR

The Basics

Quickly double-tap the center of the screen (KnockON).
2. The default Lock screen will appear. Swipe in an upward direction to
unlock the screen.
NOTE The default Lock screen simply locks the screen to prevent unintentional actions. For
more security to guard against unauthorized use, you can set a password requirement
that will need to be entered to unlock it.

Microsoft Account
When you turn your phone on for the ﬁrst time, your phone guides you to
set up your network connections, phone settings, and Microsoft account in
one sitting.
You need a Microsoft account to back up and restore your phone, to buy,
install, and update apps, and to access some Microsoft services, such as:
Xbox
OneDrive
Hotmail
Outlook
Find My Phone

To set up the first Microsoft account on your phone
To create a Microsoft account, you need an Internet connection. If you can’t
connect to the Internet, you can create the account later.
For information about possible data costs, contact your network service
provider.
1. To set up your phone, follow the instructions shown on the screen.
2. Create your Microsoft account, or sign in with your existing username
and password.
To create a Microsoft account later, swipe down from the top of the screen,
then tap ALL SETTINGS > email+accounts > add an account >
Microsoft account.

The Basics

Reset protection
To prevent the use of your phone by the unauthorized user, your phone will
be on Reset protection by default during the initial setup when you turn on
your phone for the ﬁrst time. Make sure to select the recommended mode
on Choose phone settings screen and sign in with Microsoft Service
Account to set this feature by default.
If you want to set this feature later, select the custom mode on the Choose
phone settings screen and remove the Automatically turn on Reset
protection checkmark on the setup screen or just select Sign in later in the
Keep your life in sync.
After the setup is complete, you will be prompted to enter the Microsoft
account and password registered on your phone before resetting your
phone. Note that this reset protection is enabled only when a Microsoft
account exists on your phone.
You can also turn the feature on and off manually in Find my phone.

To enable and disable the reset protection manually:
1. Swipe down from the top of the screen, then tap ALL SETTINGS
ﬁnd my phone.
2. Tap the Reset protection

switch to toggle it.

Once you've set the Reset protection on your phone, you will need a
network connection to proceed the reset in the settings menu. Make sure
to activate your network connection ﬁrst.

Reset your phone
You can erase all of your personal data and reset the phone's settings. You
can also erase the data on your microSD card at the same time. Back up
your personal data before performing a reset.
NOTE

To prevent the use of your phone by the unauthorized user, you will be prompted
to enter your Microsoft account and password before resetting the phone. This
reset protection is enabled only when a Microsoft account exists on your phone.
When you are asked to log in, enter your account and password and set Reset
Protection to disable.

The Basics

To perform the reset using the settings menu:
Swipe down from the top of the screen, then tap ALL SETTINGS
about > reset your phone.

To perform the reset with a hardware key combination:
1. Turn the phone off.
2. Press and hold the following keys at the same time: the Volume Down
Key + the Power/Lock Key .
3. Release only the Power/Lock Key when the LG logo appears on the
screen.
4. When the exclamation mark (!) appears on the screen, press the
following four keys in this order: the Volume Up Key > the Volume
Down Key > the Power/Lock Key > the Volume Down Key .
NOTE

Press the Power/Lock Key to exit without performing a Factory data reset.

5. Your phone will perform a Factory data reset and erase all personal data
from the phone’s memory.
NOTE

If you've set the Reset protection on your phone, you will be asked to pass a user
authentication during the reset process. At that time, if the device is disconnected
from the network, you may move to the next step by entering a Recover Key
which you get from “http://account.microsoft.com”.

WARNING Do not forget your Recovery Key. It will be deleted automatically from the
Microsoft Server once you conﬁrm the key and may not be restored due to the
security reasons.

Phone’s Status Icons
The Status Bar appears at the top of every screen. It displays icons
indicating the phone’s status along with the current time.

The following icons may appear in the Status Bar.
Very strong signal

Strong signal

Medium signal

Weak signal

The Basics

Very weak signal

Extremely weak signal

No signal

Airplane mode

SIM card is missing

SIM card is locked

EVDO/EHRPD

LTE

RTT
Connected to a Wi-Fi
network; strong signal
Connected to a Wi-Fi
network; weak signal
Wi-Fi connection is being
used to transfer data
Ringer is off, and vibrate is
off
Phone is plugged in and
battery is fully charge

Connected to a Wi-Fi
network with full signal
strength
Connected to a Wi-Fi
network; medium signal
Cellular data connection is
shared with other devices
over Wi-Fi
Ringer is off, and vibrate is
on
Battery is charging
Full battery power

High battery power

Medium battery power

Low battery power

Critically low battery power;
Battery needs to be charged.

Battery power or state of the
battery isn’t currently known

Battery saver is on

Touch Screen
Your touch screen provides an excellent way to interact with and use your
phone. With the touch of your ﬁnger, you can download and use available
apps, make menu selections, and access data saved to your phone.
The following terms are used for describing the different available gestures
using the touch screen:

The Basics

Touch or tap A single ﬁnger touch selects items. For example, tap an icon
(e.g., a Tile or app), tap words (e.g., menu selection, to answer an onscreen question, or highlight text), or touch letters and numbers to type.
NOTE

Don't press too hard on the touch screen. It's sensitive enough to detect a light, ﬁrm
tap.

Touch and hold Place your ﬁnger on the item you want and don't lift your
ﬁnger until an action occurs. For example, to open a Context menu for
editing a contact, touch and hold a contact entry until the menu pops up.
Drag Touch and hold an item for a moment and then, without lifting your
ﬁnger, move your ﬁnger on the screen until you reach the target position.
For example, you can drag Tiles on the Start screen to reposition them.
Swipe, slide, glide, or ﬂick Move your ﬁnger quickly across the surface
of the screen, without pausing when you ﬁrst touch it (so you don’t drag
an item instead). For example, you can browse through your photos by
swiping from left to right (and vise versa), slide the screen up or down to
scroll a list, glide your ﬁnger across the on-screen keyboard to type words
using Word Flow, or close the Notiﬁcations panel by ﬂicking its lower
edge upward.
Double-tap Tap the screen twice quickly to zoom or turn the screen on.
For example, quickly double-tap a section of a web page to zoom that
section to ﬁt the width of the screen and control the zoom in Maps and in
other apps. Double-tap can also activate the KnockON feature to turn the
touch screen on.
Pinch-to-zoom Use your index ﬁnger and thumb in a pinch motion (to
zoom out) or spread motion (to zoom in) when using Internet Explorer, a
map, photos, or the rear camera lens. Spread apart to make screen
information larger (easier to see and read) or pinch together to view more
area and information.
Rotate the screen From many apps and menus, the orientation of the
screen adjusts to the phone’s physical orientation by rotating the screen.
You can deactivate this function in the system settings menu.

The Basics

Text Input Methods
The on-screen keyboard displays automatically on the screen when you
need to enter text. To manually display the on-screen keyboard, simply tap
a text ﬁeld where you want to enter text.

Selection Box
Tap a displayed item to
insert it in the text ﬁeld.

Toggles between 123/SYM
mode and ABC mode.

Typing tips
Enter a capital letter

Tap the Shift Key

Enter all capital
letters

Double-tap the Shift Key to set caps lock. The
button changes to . Tap again to revert to
lowercase.

Highlight text

Tap a word to highlight it. To highlight a range of
text, tap a word, then drag the circle markers to
highlight the text you want.

Copy selected text

Highlight the desired text, then tap the copy
(above the highlighted text).
icon

Paste cut or
copied text

Tap the location where you want to paste the
text, then tap paste in the selection box.

Delete a character

Tap the Delete

to capitalize the next letter.

The Basics

To use Word Flow with shape writing
Shape writing offers a fast, accurate alternative to typical typing on your
phone. Glide your ﬁnger around the Word Flow keyboard, and words take
shape.
Start typing a text or email, but glide your ﬁnger over the letters on the
keyboard to shape words. You’ll see a streak of color following your ﬁnger
to show the path you’re following. Lift your ﬁnger once you’re done, and
the word will appear. Start shaping a new word and a space between
words will be added automatically.

To turn off text suggestions and automatic corrections
If you don’t want to use typing shortcuts and help, you can turn any of
them off in the Settings app.
1. Swipe down from the top of the screen, then tap ALL SETTINGS
keyboard.

2. Tap the keyboard language you want to change, then remove the
checkmark from the settings you don’t want to use.

To add additional keyboard languages
1. Swipe down from the top of the screen, then tap ALL SETTINGS
keyboard.

2. Tap add keyboards, select all of the languages you’d like to be able to
use from your keyboard, then tap the done icon .
3. The next time you use your keyboard, you’ll see a button on the bottom
left of the keyboard that shows the current keyboard language. Tap the
button to toggle through all of the languages you’ve added.

Languages
You can set only one default language for your phone’s software, but you
can set multiple languages and switch between them as you want.

The Basics

To add additional phone software languages
>
Swipe down from the top of the screen, then tap ALL SETTINGS
language > add languages. Checkmark the languages you want to be
able to use, tap the done icon , then tap restart phone.
NOTES

s When

the phone restarts, the added language becomes your phone's default language.

s If

the new language is already supported by another of your phone's software
languages, restart phone won't be displayed because it isn't necessary to restart your
phone.

To change the default language
>
Swipe down from the top of the screen, then tap ALL SETTINGS
language. Touch and hold the language you want, tap move up, then tap
restart phone.

Capturing a screen shot
To capture a screen shot without the QuickMemo feature, press both the
Power/Lock Key and the Volume Up Key at the same time. The
captured image is automatically saved in the Photos app in the Screenshots
album.

Locking Your Phone
The touch screen can be locked to prevent unintentional actions and you
can also lock it to guard against unauthorized use.

The default Lock screen
The default Lock screen is Swipe which protects against unintentional
touch screen actions. The Lock screen is activated when the screen
times-out from inactivity. Press the Power/Lock Key to illuminate the
screen. The Lock screen is displayed, but you can still conveniently check
the date, time, and Status Bar icons. You can drag the Status Bar down to
open and use the Notiﬁcations panel without unlocking the screen.

The Basics

Setting a password security code for the first time
1. Swipe down from the top of the screen, then tap ALL SETTINGS
lock screen.
2. Tap the Password switch

to toggle it On.

3. Enter the numeric sequence (at least 4 digits) that you want to set as
your code. Re-enter the sequence to conﬁrm it and tap done to set it.
From then on, any time you want to unlock the screen, you'll need to
enter your code to unlock the screen and access your phone.
NOTE

If the wrong code is entered 5 times, the phone will be locked for 1 minute. If it's
entered incorrectly again, it'll be locked for 2 minutes, then 4, then 8, and so on.

Guest access
Your Lock screen provides access to Kid's Corner. Guest access allows you
to let others use your phone with only limited access. For more information
on setting up and enabling guest access, see pages 34-35.

Changing your password security code
> lock
Swipe down from the top of the screen, tap ALL SETTINGS
screen > change password. Enter your current password security code,
then enter and conﬁrm your new code.

Customizing the Lock screen
You can set the type of background you want for your Lock screen. In
addition, you can set notiﬁcations to display in the action center, as well as
display the artist when playing music. Setting choices depend on the type
of Lock screen background you set.
1. Swipe down from the top of the screen, tap ALL SETTINGS
screen.

> lock

2. Tap background to set the app you want to use for your Lock screen
background.

The Basics

Getting to Know the Start Screen
The Start screen is your access point to all of the features on your phone.
From this screen, use your pinned app Tiles, open your App list, and open
the Notiﬁcations panel.
Status Bar
Displays the time and device
status icons (e.g., signal,
battery, etc.). It also opens
the Notiﬁcations panel.

Back Button
Tap to back up one step at a time
and close on-screen items such as
pop-up messages, the on-screen
keyboard, etc. Touch and hold it to
see the list of apps currently
running.

Swipe to the left to open the App
list.
App Tile Icon
Tap any Tile to open and use it.

Search Button
Tap to search for information on your
phone and on the web using Bing or
Cortana. Touch and hold it to control
your phone using voice commands.

Start Screen Button
Tap to immediately return to the
Start screen.

Start screen Tiles
The Start screen is comprised of multiple Tiles of your apps and live feed
information. Tap a Tile to open and use it. You can customize your Start
screen Tiles by adding, moving, resizing, and deleting them for ease of
access.

Apps: How to View, Open, and Switch
Your phone has two views, the Start screen and the App list screen. Swipe
left and right to switch between them. You choose which app Tiles you
want on your Start screen, but all of the apps on your phone, including any
apps that you downloaded and installed from Store or other sources, are
grouped together on the App list screen.

The Basics

Start Screen

App List Screen
Tap to search for
installed apps on your
phone or search from
Store.

Start screen: The animated live tiles show your missed calls and
received messages, the latest news and weather forecasts, and more.
Updates of your pinned contacts are shown on their Tiles and you can
view your contacts' details directly from their Tile on the Start screen.
Tap a Tile to open its corresponding app. Scroll up and down to access all
of your pinned Tiles.
App list screen: All of your apps are listed here in alphabetical order. To
ﬁnd an app you can scroll through the list, select from an alphabet grid,
or type a search request. Tap an app to open it.

Finding your apps faster
While viewing the App list, try one of the following:
(at the top of the App list screen), then enter the
Tap the search icon
name of the app. As you type, search results display below the search
box. Tap one or tap search Store.
Tap a letter tile to display an alphabet grid, then tap a letter to quickly
jump to the corresponding section in your App list.

Switching between multiple apps
1. Touch and hold the Back button . A screen opens and displays
screenshots of each app that's currently open.
(at the top right
2. Tap the app you want to use, tap the Close icon
corner of an app) to close it, or tap the Back button
to return to the
current screen.

The Basics

Tap to close and
remove the app.
Tap an app to use it.

Swipe left or right to
view all of your open
apps.

Customizing the Start screen
Your phone includes a wide variety of apps and you can download even
more apps to your phone. You can pin apps and feeds to your Start screen
and customize your screen for faster, more convenient access to the apps,
information, and connections you use most often.

Pin apps to the Start screen
On your phone, you can pin just about anything you want to your Start
screen, such as apps, albums, map locations, favorite websites, OneNote
notes, contacts, and a lot more. When you pin a contact to your Start
screen, you’ll get all of that person’s feed updates right from their Tile, and
you can call them with just two taps. Tons of other apps and websites also
come with Live Tile support, so you don’t even have to open an app to see
notiﬁcations or other real time info.
To pin items to your Start screen, touch and hold its icon on the App list
screen, then tap pin to start in the context menu that appears.

The Basics

If you’d like to move a Tile somewhere else on the Start screen, touch
and hold the Tile, then drag it wherever you’d like.
To remove a Tile, touch and hold it, then tap the unpin icon
To resize a Tile, touch and hold it, then tap the resize icon
Tile changes to the size you want.

.
until the

Changing the theme
Keep your Start screen feeling fresh by changing the screen’s background
and accent colors. The accent color you choose will appear in various
places, like the Tiles on the Start screen, app icons, on web links, in
messages, and more.
1. Swipe down from the top of the screen, then tap ALL SETTINGS
start+theme.

2. Choose the background and accent colors that you like by tapping their
respective boxes.

Adding a Start screen wallpaper
Use any photo or image as the background image behind your Start screen
Tiles.
1. Swipe down from the top of the screen, then tap ALL SETTINGS
start+theme.

The Basics

2. Tap choose photo.
3. Find the photo you want to use, then tap it.
4. Zoom in or out to select the part of the photo you want to use.
5. When you’re done, tap the crop icon

Managing Notifications
Notiﬁcation icons report the arrival of new messages, calendar events,
alarms, as well as ongoing events, such as when you're on a call.
When you receive a notiﬁcation, the notiﬁcation icon will be displayed in the
Status Bar. You can open the Notiﬁcations panel to view a list of all of your
recent notiﬁcations. Depending on your settings, you may hear a
notiﬁcation sound, and/or the phone may vibrate.
NOTE

You can also set notiﬁcations to display in the action center at the bottom of your Lock
screen (one detailed notiﬁcation and up to ﬁve quick notiﬁcation icons). Set them up
from the notiﬁcations+actions setting and lock screen setting (under notiﬁcations).

To open the Notifications panel
Swipe down from the top of the screen to the bottom of the screen.
The Notiﬁcations panel displays a list of your current notiﬁcations, organized
into ongoing and event-based notiﬁcations. It also includes a Quick settings
bar (at the top of the panel) to allow you to quickly and easily change four
settings that you choose.
NOTE

You can access the complete Settings menu from the Notiﬁcations panel by tapping ALL
(at the upper-right of the screen).
SETTINGS

The Basics

Quick Settings Bar
Settings Menu
Tap a notiﬁcation to open it.

Clear
Tap to clear your list of
event-based notiﬁcations.

Start Screen

Notiﬁcations Panel

To respond to a notification
1. Open the Notiﬁcations panel. Your current notiﬁcations are listed in the
panel, each with a brief description.
2. Tap a notiﬁcation to view it.

To clear notifications
1. Open the Notiﬁcations panel.
2. Tap the CLEAR ALL .
All event-based notiﬁcations will be cleared; ongoing notiﬁcations will
remain in the list.

To close the Notifications panel
Touch and drag the handle
at the bottom of the Notiﬁcations panel
to the top of the screen, ﬂick the handle upward, or just tap the Back
button . The panel will also close when you touch a notiﬁcation.

Quick settings on the Notifications panel
The top of the Notiﬁcations panel includes a Quick settings bar. The icons in
this bar provide a quick, convenient way to change their settings without
accessing any apps.

The Basics

Using the Quick settings icons
Tap any of the Quick settings icons to toggle through its available settings.
Swipe down from the top of the screen, then tap ALL SETTINGS
access the complete Settings menu.

Customizing the Quick settings bar icons
You can set the icons displayed in the Quick settings bar.
1. Open the Notiﬁcations panel by swiping down from the Status Bar, then
> notiﬁcations+actions
tap ALL SETTINGS
2. Tap the quick action icon you want to change, then tap the app you want
to appear in its place.
3. Tap the Back button

to return to the Notiﬁcations panel.

Searching Your Phone and the Web
You can search for information on your phone and on the web with Bing
search.

Cortana
Cortana is personalized extension of Bing search. It's your personal
assistant on your phone. Tap the Search button
in the Navigation bar at
the bottom of the screen to access Cortana. The ﬁrst time you access
Cortana, you'll be prompted to answer a few questions just to get you
started. Then, the more you use Cortana the more it learns about you so it
can provide the most useful personalized results and even anticipate your
needs before you ask.

The Basics

Music
Tap to have Cortana listen to music and
identify it for you.
Notebook
Tap to open Cortana's notebook to access
interests, remind me, quiet hours, inner
circle, places, music searches and settings.

Using Cortana
Touch and hold the Search

, then tell Cortana what you want.

Tap the Search
want.

, tap the microphone

Tap the Search

and type your request in the search box.

NOTE

, then tell Cortana what you

You can tap see more to see the types of things Cortana can do for you. Tap one to see
some request examples.

Manual Bing search
If you don't use Cortana to perform your searches, you can type search
terms in the Bing search box. As you enter text, the search app can provide
suggestions so you don’t necessarily have to type out your full request.
NOTE

You can turn Cortana off by tapping the Cortana switch
menu.

in the Cortana settings

Phone and Web search using text entry
1. Tap the Search button
in the Navigation bar at the bottom of the
screen to open Bing search.

The Basics

Voice Search
Tap here to search by voice.
Search Box
Tap here to type your search request.

Scout
Tap here to use your location to
search nearby.
Vision
Tap here to scan items (such as a QR code).
Music
Tap here to search for music that
Bing listens to identify.

2. Enter the text you’re searching for in the search box.
NOTE

Tap one of Bing's icons instead to conduct its corresponding type of search.

Swipe here to switch search result
categories.

As you type, search results from your
phone, previous search terms, and
web search suggestions appear. Tap
an item to activate that search result.

Tap a suggestion below the search box.
OR
on the on-screen keyboard to search for the
Tap the Submit button
text you entered in the search box.
3. On the search results screen, swipe left and right to view the results by
category.

The Basics

Search preference settings
You can use the Search preference settings to conﬁgure some aspects of
web search (for example, whether it makes suggestions below the search
box as you type) and what phone features you want to include in your
searches. To access these settings:
1. From the Bing search screen, tap the Menu icon

> settings.

2. Set your search preferences, delete your search history, view your Bing
rewards info., and view the privacy statement. Tap the Back button
to
exit.

Kid’s Corner
Use Kid’s Corner when you let kids use your phone. They’ll only be able to
use the apps, videos, games, and music that you’ve selected. Once you set
it up, you can easily access Kid’s Corner by swiping the Lock screen to the
left.

Setting up Kid’s Corner for the first time
1. Swipe down from the top of the screen, then tap ALL SETTINGS
kid's corner.

2. Your phone will guide you through the setup process, including setting
the content that can be accessed and setting a password to keep guest
kids from accessing your own Start screen.

The Basics

3. Tap launch kid's corner to enable it immediately.

To return to your own Start screen
Press the Power/Lock Key twice, then swipe up on your own Lock
screen. If you’ve set a password, type it in.

To disable or enable Kid’s Corner
1. On your own Start screen, swipe down from the top of the screen, then
tap ALL SETTINGS
> kid’s corner.
2. Tap the Kid's Corner switch

to toggle it Off or On.

Using Kid’s corner
After you've set up and enabled Kid's Corner the Lock screen allows you to
access it at any time.
1. Press the Power/Lock Key or use the KnockON feature to display your
Lock screen.
2. Swipe to the left to display the Kid's Corner Lock screen, then swipe up
to display the Kid's Corner Start screen with only the apps you've
selected for their access.
To exit Kid's Corner, simply access the Lock screen again and enter your
normal password security code, if you set one.

Apps Corner
Apps Corner allows you to let others use your phone without worry
because you set what they can access.

To set up and access Apps Corner
1. Swipe down from the top of the screen, then tap ALL SETTINGS
apps corner.
2. Set the Apps Corner settings as desired.
Tap Apps to select the apps allowed.
Tap the switches

to turn them On or Off.

The Basics

Tap advanced to set additional settings.
3. Tap the launch icon

to launch the Apps Corner.

To leave Apps Corner
Press and hold the Power/Lock Key , then swipe over to close Apps
Corner.

Airplane Mode
Some locations may require you to turn off your phone’s wireless connections
by placing your phone in Airplane mode.
>
Swipe down from the top of the screen, tap ALL SETTINGS
airplane mode > then tap the airplane mode switch
to toggle it On.
OR
Swipe down from the top of the screen, then tap the airplane mode
icon
(in the Quick settings bar at the top of the screen).
NOTE

Each of these access methods to toggle the setting on or off.

Finding Your Lost Phone
If you misplaced your phone, or if it’s stolen, use Find My Phone to locate
your phone. You can also lock or delete all of its data remotely. You need to
have your Microsoft account activated on your phone to use this feature.

To sign into Find My Phone for the first time, or to find your phone
1. On your computer, go to www.windowsphone.com.
2. Sign in with the same Microsoft account as on your phone.
3. Select Find My Phone.

To change find my phone settings
You can set up ﬁnd my phone to save your location every few hours, or to
use push notiﬁcations instead of text messages to send commands (and

The Basics

apps) to your phone faster and more economically. You’ll change these
settings on your phone, not on your computer.
Swipe down from the top of the screen, then tap ALL SETTINGS
ﬁnd my phone.

Connecting to Networks and Devices

Connecting to Mobile Networks
When you buy your phone and sign up for service, your phone is conﬁgured
to use your provider’s mobile networks for voice calls and for transmitting
data.
Different locations may have different mobile networks available.
Initially, your phone is conﬁgured to use the fastest mobile network
available for data. You can also conﬁgure your phone to access a different
set of networks entirely, or to behave in speciﬁc ways when roaming.
When connected to slower networks, you may want to postpone using
your phone for data-intensive tasks until you’re connected to a faster
network again or ﬁnd a Wi-Fi network to connect to.

To disable data when roaming
You can prevent your phone from transmitting data over other carriers’
mobile networks when you leave an area that’s covered by your carrier’s
networks. You can still transmit data with a Wi-Fi connection when data
roaming access is restricted. This is useful for controlling expenses if your
cell plan doesn’t include data roaming.
1. Swipe down from the top of the screen, then tap ALL SETTINGS
cellular+SIM > Data roaming options.

2. Tap don't roam to disable roaming.

Connecting to Wi-Fi Networks
To use Wi-Fi on your phone, you must connect to a wireless access point.
Some access points are open and you can simply connect to them. Others
are hidden or implement other security features, so you must conﬁgure
your phone so it can connect to them.
When you connect to a Wi-Fi network, the phone obtains a network
address and other information it needs from the network.
Turn off Wi-Fi when you’re not using it, to extend the life of your battery.

Connecting to Networks and Devices

To turn Wi-Fi on and connect to a Wi-Fi network
1. Swipe down from the top of the screen, then tap ALL SETTINGS
Wi-Fi.
If the Wi-Fi switch is off, tap the switch
scans for available Wi-Fi networks.

to turn on Wi-Fi. Your phone

OR
Swipe down from the top of the screen, then tap the Wi-Fi icon
the Quick settings bar) to turn it on.

(in

2. Tap a network to connect to it.
If the network is open, you can connect to the network directly by
tapping the network name.
If the network is secured, you’ll be prompted to enter a password.
(Ask your network administrator for details.)
When you’re connected to a network, you can tap the network name
in the Wi-Fi settings screen for details.

To add a Wi-Fi network
You can add a Wi-Fi network so the phone will remember it, along with any
security credentials, and connect to it automatically when it’s in range. You
can also add a Wi-Fi network manually if it doesn’t broadcast its name
(SSID).
To add a secured network, you need to contact the network’s administrator
to obtain the password or other required security credentials.
1. Tap Wi-Fi in the Settings menu, then turn on Wi-Fi, if it's not already on.
2. Tap manage > add

3. Enter the Wi-Fi network name (SSID) of the network, then tap add.
4. If the network is secured, enter the required passwords, then tap the
done button.
The phone will connect to the wireless network. Any credentials that you
entered are saved, so you're connected automatically when you come
within range of this network.

Connecting to Networks and Devices

To connect a Wi-Fi network manually
You can make the phone connect to a Wi-Fi network manually. For
example, if you don’t want the phone to connect to it automatically or if it’s
a network that you no longer use.
1. Tap Wi-Fi in the Settings menu, then turn on Wi-Fi, if it's not already on.
2. In the Wi-Fi screen, tap the name of the network that you want to
disconnect.
3. Tap the Connect automatically check box to remove the checkmark.

USB Connection Mode
USB connection is a feature that allows your phone to connect to a
computer using a USB Cable.

Transferring music files and videos between your phone and
computer
Use a USB Cable to sync music and videos between your phone and
computer.
1. Connect your phone to a compatible computer with a USB Cable.
2. In your computer’s ﬁle manager, such as Windows Explorer or Finder,
drag and drop your songs and videos to your phone.
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If your computer’s operating system is Windows 7 or Windows 8, you can also use the
Windows Phone app. Windows 8 installs the app automatically. With Windows 7, you
can download it from www.windowsphone.com.

To access the USB settings for connection
1. Swipe down from the top of the screen, then tap ALL SETTINGS
USB.

2. The USB connection status is displayed. Checkmark the settings you
want to enable.

Calls

Placing and Ending Calls
The Phone app is a Hub that allows you to dial phone numbers manually or
make calls from your phone’s memory.

To open the Phone app
Tap
NOTE

> swipe over to the App list > Phone
You can also tap the Phone Tile

directly on the Start screen.

Using the Phone app hub
The Phone app tabs (history and speed dial) are at the top of the screen.
Tap one or swipe horizontally to change tabs.
The icons in the bar at the bottom of the Phone app help you to place calls.
Tap the voicemail icon
to call your voicemail, the keypad icon
to
manually dial a number, the phone book icon to call from your People
app, and the search icon
to search for a stored number.

To place a call by dialing
1. Tap

> swipe over to the App list > Phone

2. Tap the keypad icon

to open the Phone app.

at the bottom of the screen.
Delete Button
Tap here to delete incorrect
number(s) (appears after you
begin entering numbers).

Touch and hold
to enter
the plus ( + ) symbol to dial an
international number.

Call Button
Tap here to dial the number that
you entered manually.

Save Button
Tap here to save the number you
entered.

3. Use the keypad to enter the number you want to call.

Calls

If you enter a wrong number, tap the Delete button
one by one.

to erase digits

.
To erase the entire number, touch and hold the Delete button
to enter the plus ( + )
To dial an international number, touch and hold
symbol. Then enter the international preﬁx for the country, followed by the
full phone number.
4. Tap the call button
entered.

(on the keypad) to dial the number that you

Press the Volume Keys (on the side of the phone) to adjust the call
volume.
Use the on-screen buttons to enter additional numbers, place the call
on hold to take another incoming call, add another call, use the
speakerphone, end the call, and other options.
You can use other phone features while the call is underway.
NOTE

If you opened other apps while on a call, you'll need to return to the Call screen to end
, then tap the Phone Tile , or tap the Status
the call. To return to the Call screen, tap
Bar to redisplay the Call screen.

You can make High-Deﬁnition Voice Calls and surf the web while you talk
on the phone, when you add Advanced Calling to your line. Visit
verizonwireless.com/AdvancedCalling to learn how.

To end a call
Simply tap the end call button

on the Call screen to end the call.

If you accessed other device functions while the call was in progress,
return to the Call screen to end the call.
Tap

, tap the Phone Tile

, then tap the end call button.

Tap the Status Bar, then tap the end call button.

Speed dialing
Speed dials can be set up from either the People app or the Phone app, but
can only be dialed from the Phone app.

Calls

To set Speed dials
> swipe over to the App list > Phone
> swipe to the speed
Tap
dial tab > add
> select the contact you want to set.
OR
> swipe over to the App list > People
> tap the contact you
Tap
want > touch and hold the number you want to set > tap add to speed
dial.

To call Speed dials
> swipe over to the App list > Phone
> swipe to the speed
Tap
dial tab > tap the Speed dial contact you want to call.

Answering or Rejecting Calls
When you receive a phone call, the Incoming call screen opens with the
caller ID and any additional information about the caller that you’ve saved in
the People app. All incoming calls are recorded in the history tab of the
Phone Hub.

To answer a call
on the Incoming call screen. If the screen
Tap the answer button
is locked, slide the screen up, then tap the button.
NOTE To silence the incoming call ringer, press either of the Volume Keys .

Unlocked Screen

Text Reply
Button
Tap to send a
quick message to
the caller and
forward them to
your voicemail.

Locked Screen

Ignore button
Tap to ignore the
call and send the
caller directly to
your voicemail box
to leave a
message.

Calls

To ignore a call and divert it to voicemail
Simply tap the ignore button if the screen is unlocked. If it's locked,
slide the screen up, then tap the ignore button.

To ignore a call and send a text message
If the screen is unlocked, tap the text reply button, then tap the text
message you want to send in place of answering the call. If it's locked,
slide the screen up, tap the text reply button, then tap the reply you
want to send.

Options During a Call

Mute Button
Tap here to mute the microphone
during a call.
Speaker Button
Tap here to turn the speakerphone
on or off.

Bluetooth Button
Tap here to switch between a
Bluetooth device and the phone.

Hold button
Tap to place the call on hold.

Add Call Button
Tap to add another call.
Skype Button
Tap to use Skype to contact the
caller.

To mute the microphone
on the Call screen to mute the microphone (the
Tap the mute button
button turns blue), then tap it again to unmute it.
The microphone is unmuted automatically when the call ends.

To turn the speakerphone on or off
on the Call screen to turn the speakerphone
Tap the speaker button
on (the button turns blue), then tap it again to turn it off.

Calls

The speakerphone is turned off automatically when the call ends.
WARNING!
To avoid damage to your hearing, don't hold the phone against your ear when the
speakerphone is turned on.

To switch between a Bluetooth headset and the phone
When a Bluetooth headset is paired and connected to your phone, you can
conduct calls on the headset for hands-free conversation. During a call, you
can opt to use the Bluetooth headset or just the phone.
on the Call screen to switch the call from
Tap the Bluetooth button
the phone to the Bluetooth device, or vice versa.

Web

OneDrive
Store your items in the clouds. You don’t need to worry about freeing
memory for your favorites.
OneDrive is cloud storage for all of your documents and photos, so you can
access, share, or restore them if needed. You can also set it to back up your
items automatically, so when you take a photo or a video, it’s copied to your
cloud album.
With OneDrive, you can access your photos, documents, and more from
your phone, tablet, or computer. Depending on the app, you can even
continue working on a document right from where you left it earlier.
There are several places where you can access your items on OneDrive.
You can save photos to OneDrive in the Photos Hub and manage your
ofﬁce documents in the Ofﬁce Hub.
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To easily manage your items in the cloud using your phone, you can download the
OneDrive app from Windows Phone Store.

Save your photos and other items to OneDrive
You can upload ﬁles saved on your phone to OneDrive for easy access from
your phone, tablet, or computer.
You need a Microsoft account to connect to OneDrive.
> swipe over to the App list > Photos
1. Tap
item(s) you want to upload.
2. Tap the share icon
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> select

, then tap the

> OneDrive > the destination folder > add

To set your phone to automatically upload photos or video s to OneDrive, from the Start
> photos+camera > OneDrive > tap the auto
screen, swipe left, then tap Settings
upload setting you want to use.

Save an Office document to OneDrive
Tap the Ofﬁce Tile
on the Start screen, swipe to the places tab, then tap
phone. Touch and hold the ﬁle you want to save, then tap save to... >
OneDrive.

Web

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You can also save a document to OneDrive while working on it. Tap the Menu icon
>
save as..., then switch the Save to location from phone to OneDrive. If you change the
Save to location, it changes the default location for all ﬁles.

Share your photos and documents between your devices
With OneDrive, you can easily access your photos, documents, and other
items you’ve uploaded from any of your devices.
To upload your photos, documents, or other items saved on your phone,
tablet, or computer to OneDrive, you need to sign in to your Microsoft
account. To access the uploaded content on another device, you need to
sign in to the same Microsoft account that was used when uploading the
content.
To upload or download content, you need an Internet connection. If you
don’t have a data plan, the data transmission costs may pile up quickly. For
information about possible data costs, contact your network service
provider.
There are several places where you can access your items on OneDrive.
On your phone, you can check your photos and videos in the Photos Hub,
or open your Ofﬁce documents in the Ofﬁce Hub. You can also download
the OneDrive app from Windows Phone Store to see and manage all types
of ﬁles on your phone.
On your tablet or computer, you can either manage your items online at
www.OneDrive.com, or you can use the OneDrive app and access
OneDrive straight from your desktop. If you don’t yet have the OneDrive
app, you can download and install it from www.OneDrive.com.
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With the OneDrive app on your computer, you can simply drag and drop the ﬁles you
want to upload to the OneDrive folder in the ﬁle manager, such as Windows Explorer or
Finder, and the ﬁles are automatically uploaded to OneDrive.

Web

Store
Store allows you to browse and search for free and paid apps.
Tap

> swipe over to the App list > Store

Using services or downloading content may cause the transfer of large
amounts of data, which may result in data costs. If you're trying to
download an app larger than 50 megabytes (MB)—this applies to many
games—you’ll need to connect to a Wi-Fi network, or connect the phone to
your computer and use the Zune software.

Browse or search in Windows Phone Store
Check out the latest and most downloaded apps, games, and other items
recommended for you and your phone. Browse different categories, or
search for speciﬁc items.
Swipe left or right to see more categories and items.
Tap the Menu icon

to access my apps, downloads, and settings.

Tap an app to view it. The App details screens include a description,
ratings, reviews, comments, and related information about the app.
From this screen, you can download, install, uninstall, rate the app, and
more. Tap the Menu icon
to access home, my apps, downloads, and
settings.

To search for apps
Tap the search icon
on the keyboard.

, enter your search words, then tap the Go button

To download and install an app
When you ﬁnd an app you want, you can download and install it on your
phone.
NOTE

Before you can download a paid app, you must set up a billing arrangement.

Web

Buy/Try/Install Button
Tap buy if the item has a
price, or tap try to try the
item for free for a limited
time. If the item is free, tap
install.

Menu Icon
Tap to access the Store
options menu.
Share Button
Tap to share the app details
information with your friends.

To see your ongoing and previous downloads
Tap
> swipe over to the App list > Store
> Menu > downloads,
then swipe to the downloads tab to see the ongoing downloads. Swipe to
the history tab to see your previously downloaded apps, games, and other
content.

Web Browser
The Internet Explorer app allows you to access the Internet from your
phone. Access and selections within this feature are dependent upon your
service provider. For speciﬁc information on Internet access through your
phone, contact your service provider.
NOTE

You may incur additional charges for accessing the web and downloading media. For
details, contact your service provider.

Browse web pages
1. Tap

> swipe over to the App list > Internet Explorer

2. Tap the URL input ﬁeld (at the bottom of the screen) to access a speciﬁc
web page. Enter the web address (URL) of the web page, then tap the
Go button (on the on-screen keyboard).
3. Tap the Menu icon

to access the Options menu.

Web

TIP

To open tabs you’re browsing on other devices, tap the tabs icon
other tab and tap one.

then swipe to the

URL Input Field
(address bar)
Tap here to enter a web
address for the web page
you want to access.

Search within a web page
1. From the web page you want to search, tap the Menu icon
ﬁnd on page.

, then tap

2. Type the text you’re looking for in the search bar above the keyboard,
then tap the enter button
(on the keyboard). Matches are highlighted
on the page.
Tap the previous button
match.

and the next button

to go to each

To zoom in or out
Place two ﬁngers on the screen, and slide your ﬁngers apart or together.
You can also double-tap the screen to zoom.

Browse with tabs
Your phone can display web pages in a tab format allowing you to browse
several web pages simultaneously either from the Internet Explorer app or
your open apps screen.

Create a new tab
From the Internet Explorer app, tap the tabs icon
the web page you want.

> new

, then access

Web

Add a website to your favorites
If you visit the same websites all the time, add them to your favorites, so
you can access them quickly.
From the Internet Explorer app, tap the Menu icon > add to favorites >
edit the name of the website if you want, then tap the done icon .
TIP

To open the favorites you added before, tap the Menu icon
saved website.

> favorites, then tap a

To delete browser history
If you want to delete your browser history of the websites you searched in
the past, as well as your temporary internet ﬁles, tap the Menu icon >
settings > delete history > delete.

Create a new tab for browsing in private
From the Internet Explorer app, tap the tabs icon
inprivate tab.

> Menu

> new

When browsing in private mode, your browsing history, cookies, and cache
are automatically cleared once you’ve closed all of your private tabs.

Switch to another tab
to open recently
From the Internet Explorer app, tap the tabs icon
used tabs. Swipe to the tab that you want, then tap it.
to view all of your open apps and
Touch and hold the Back button
tabs. Tap a website tab to open it.

Close your tabs
to open recently
From the Internet Explorer app, tap the tabs icon
used tabs. Swipe to the tab that you want to close, then tap the close
icon
(in the tab’s top corner).

Add a webpage to your Start screen
Save time by pinning web pages that you use frequently to your Start
screen.
On the website you want, tap the Menu icon

> pin to start.

Communication

People
The People app allows you to store names, phone numbers, and other
information in your phone’s memory. It’s a hub that allows you to add, view,
and communicate with your friends, acquaintances, and associates.
Besides your alphabetical list of contacts, it includes sections for What’s
new, Rooms, and Groups to organize and access information for the
people in your life.

To open your People app
Tap
NOTE

> swipe over to the App list > People
You can also tap the phone book icon

(at the bottom of the Phone app screen).

If you have a new phone and haven’t added any contacts yet, the People
app will display hints on how to start adding contacts to your phone.

Integrate Social Networks
Adding your email accounts and social networks is the easiest way to get
your contacts set up on your phone.
1. Tap

> swipe over to the App list > People

2. Tap

> settings.

3. Tap add contacts > add an account.
4. Add the desired social networking account.

Using the People Hub
When you open the People app, your contacts list is displayed. Swipe
sideways to use other sections of the Hub.

Communication

Here’s a quick rundown of the different sections of your People Hub.
Contacts – Tap a name to call, text, chat, email, or see social updates. To
make the list more manageable, set ﬁlters—just tap showing at the top
of the list. You’ll always be able to ﬁnd ﬁltered contacts by searching.
What’s new – Here’s where you can check out all of your contacts’ latest
updates, pulled together from social networks, including Facebook,
Twitter, and LinkedIn.
Rooms and Groups – Get to your Rooms and Groups and create new
ones from here. Tap into a room to start a chat or check out the calendar,
notes, or photo album. Or open up a group to see what’s new with the
members or send them a quick group email or text.

To search for a contact
> swipe over to the App list > People
> search
> enter the
Tap
contact name. Search results are listed in alphabetical order below the
search box as you type. Tap one to select it.

To jump to a letter of the alphabet in your contacts list
Instead of scrolling through your entire contacts list, jump straight to the
section you want.
Tap any letter of the alphabet along the left side of the contacts list to
display an alphabet grid. Tap a letter to jump to that point in your contact
list.

To add a new contact
1. Tap

> swipe over to the App list > People

> new

2. If you have more than one account on your phone, tap Save to, then
choose the account you want. This will be your new default account,
until you change it again.
3. Enter the required ﬁelds and all of the details you want.
4. Tap the save icon

Communication

To edit a contact
1. Tap

> swipe over to the App list > People

2. Swipe over to Contacts, tap the contact you want to edit, then tap the
edit icon .
3. Enter your changes then tap the save icon

to save.

To delete a contact
1. Tap

> swipe over to the App list > People

2. Swipe over to Contacts, touch and hold the contact you want to delete,
tap delete in the Context menu, then tap delete to conﬁrm.

Use Rooms and Groups
Rooms and Groups in your phone cut through contact clutter so you can
stay in touch with the people who matter most—family, friends from the
neighborhood, your book club, etc. Use Rooms to share things and chat
with the folks you invite. Add people to Groups to stay current with their
social updates, or message them all at once.

To set up the Family Room on a new phone
1. Tap

> swipe over to the App list > People

2. Swipe over to Rooms, then tap Family Room.
3. Tap invite someone, then ﬁnd the person you want to invite in the contacts
list. You’ll only see contacts that have mobile phone numbers listed.
4. Tap your contact’s name, then tap send. Your contact will get a text
message inviting them to join the room. When they join, the room will
be set up on their phone.
5. Tap the done icon

To create a new room
1. Tap

> swipe over to the App list > People

2. Tap the new icon

> swipe over to Rooms.

3. Tap Room, enter the name you want to use, then tap the save icon

Communication

Email
Some email accounts include not just email, but contacts, calendars, tasks,
and other features that may also appear on your Windows phone when you
add the account. By default, your email syncs automatically with your
phone. You can change how often you want each account to sync, and you
can start the process manually.

To set up an email account
1. Swipe down from the top of the screen, tap ALL SETTINGS
email+accounts.

, then tap

2. Tap add an account.
3. Tap the account type you want to add.
4. Enter the email address and password for the account you’d like to use
on your phone, then tap sign in.

To sync an email account
> swipe over to the App list > tap the email account app you
Tap
want to sync > sync .
TIP

To change the sync settings, tap the Menu icon
in the mail box screen, then tap
settings > sync settings > set the desired ﬁelds as you want.

Send or delete an email
After you set up an email account on your phone, you can send (or delete)
emails from that account.

Write a new email

Select one or more emails

Sync

Communication

To write a new email
> enter in the email address, subject, and message
Tap the new icon
> then tap the send icon .
TIPS

Tap the attach icon

to attach attachment ﬁles.

s Tap

the close icon

to discard the message.

s Tap

the speak icon

to enter messages using your voice.

s Tap

the Menu icon

to access priority and show cc & bcc.

To search the message
Tap the search icon in the mail box screen, then enter the text you’re
looking for. The matches are listed as you type each letter.

To reply to or forward an email
1. Tap
> swipe over to the App list > tap the email account app you
want to access.
2. Tap the email you want to read.
3. Tap the respond icon

, tap reply, reply all, or forward.

4. Write your message, then tap the send icon

Entertainment

Camera and Video
LG Camera
You can use the LG Camera app to take and share pictures and videos.
NOTE

Be sure to clean the protective lens cover with a microﬁber cloth before taking pictures.
A lens cover with smudges from ﬁngers can cause blurry pictures with a "halo" effect.

To open the Camera app
Tap

> swipe over to the App list > LG Camera

Getting to know the viewfinder
Lens Swap – Tap to swap between the rear camera lens and the front camera lens.
Flash – Tap to turn the ﬂash On

, Off

, or set it to Auto

Options – Tap to display and hide the camera options on the screen.
Gallery – Tap to access your Photos.
Video Capture Button – Tap to start recording a video.
Capture Button – Tap to take a photo.
Lens Picker - Tap to access the type of lens to use.
Settings – Tap to adjust the camera and video settings.

Taking Pictures
Taking pictures with your phone’s built-in camera is as simple as choosing a
subject, pointing the lens, and tapping a button icon. When you take a
picture, the Auto-focus (AF) function operates automatically to allow you to
see a clear image.

To take a picture:
1. Tap

> swipe over to the App list > LG Camera

2. Frame your subject on the screen.
Tap the screen where you want the focus, if necessary. A square
around the subject indicates that the camera has focused.

Entertainment

Place two ﬁngers on the screen and spread them apart to zoom in (a
zoom bar indicates the zoom level) and pinch in to zoom back out.
3. Tap the Capture button (if shown). Or tap the subject to take the
picture. Your picture will be automatically saved to the Photos app.
NOTE

The captured image retains the orientation in which it was taken. If you hold the phone
both vertically and horizontally to take pictures, you'll need to rotate the phone to view
full screen images in the Photos app.

TIP

> edit
> rotate
to manually
While viewing a photo, you can tap the Menu icon
to save the changed orientation.
change its orientation. Tap the save icon

Record Videos
In addition to taking pictures, you can record, view, and share videos with
your phone’s built-in video camera.
1. Tap

> swipe over to the App list > LG Camera

2. Frame your subject on the screen.
3. Tap the Video Capture button

to start recording the video.

The length of the recording is displayed at the upper-right corner of
the screen.
You can tap the Capture button
recording video.

to take pictures while you’re

You can use the pinch gesture to use the dynamic zoom feature while
you’re recording video. Spread your ﬁngers on the screen to zoom in
and pinch to zoom back out.
4. Tap the Stop button to stop recording. Your video will be automatically
saved to the Photos app.

Save your photos and videos to a memory card
If there’s a memory card in your phone, you can save the photos and videos
you’ve taken to the memory card.
1. Swipe down from the top of the screen, then tap ALL SETTINGS
storage sense.

Entertainment

2. Tap Store new photos on my (or Store new music, videos, and
podcasts on my), then tap SD card.

Save the photos you’ve taken earlier to a memory card
In the Photos app, tap the select icon , tap to select each photo you
want, then tap the Menu icon
> save to SD card.

Lense picker
Use Lens picker to do more with the images you capture. Depending on
the lens you choose, you can use your images for speciﬁc apps (such as
Twitter), manipulate them with enhancement apps, recognize bar codes,
scan documents, translate text, and much more. A wide variety of lens
apps are available. Tap the Lens picker icon
on the Camera’s viewﬁnder
to select one to use or tap ﬁnd more lenses to download additional lens
apps from Store.

Camera and video settings
Open the LG Camera app, tap the Menu icon , then tap each of the
following icons to adjust the settings to your preferences.
NOTE

Some settings will display an information pop-up the ﬁrst time you select its icon.

Flash

: Tap to turn the ﬂash On

, Off

, or set it to Auto

Lens swap : Tap to swap between the rear camera lens and the front
camera lens.
Settings

: Tap to adjust the following camera and video settings.

s Resolution: Sets the resolution of your pictures and videos.
s Cheese shutter: Tap to take pictures with voice commands. When On,
you just say "Cheese", "Smile", "Whiskey", "Kimchi", or "LG" to take a
picture. Choose On
or Off .
s Timer: Sets your camera's timer. This is ideal if you want to be a part
of the picture or video. Choose from Off , 3 seconds , or 10
seconds .

Entertainment

s Frame grid: Tap to set an overlay grid on the viewﬁnder to help you
take better pictures and videos by allowing you to align your subject
with the horizontal or vertical lines. Tap the icon
to toggle the grid on
or off.
s Help: Displays a quick guide so you can learn how each camera
function works.

Taking a photo with a gesture
The Gesture shot feature allows you to take a picture with a hand gesture
using the front camera.
1. Activate the front camera lens.
2. Raise your hand, with an open palm, until the front camera detects it (a
box appears on the screen).
3. Make a ﬁst to start a countdown before the shot is taken (allowing you
time to position yourself).

Play a Video
1. Tap
> swipe over to the App list > Photos > swipe to the albums
tab > tap Camera Roll to view videos stored in your phone’s internal
memory or microSD card (external memory).
TIP

The pictures and videos in the album are displayed in chronological order.

2. Tap the video you want, then tap the play icon

to play it.

Tap the video while it’s playing to view the playback controls.
While playing a video, tap the timeline to jump to that part of the
video.

Entertainment

While playing a video, press the Volume Keys to adjust the volume.

Dual Play
Dual Play connects two devices using a USB cable or a wireless connection
allowing you to view content on a different screen. The connectable device
can be a TV or a monitor. Viewable content can come from the Photos app
however not all videos are supported by Dual Play.

To start Dual Play
1. Swipe down from the top of the screen, tap ALL SETTINGS
project my screen.

2. Tap the supported device you want to connect to (the monitor plays the
video and the phone's Photo app displays an empty screen).

Photos and Videos
Open the Photos app to view, share, and edit your pictures and videos. Tap
> swipe over to the App list > Photos
to open it.
The Photos app presents all of the pictures and videos stored in your
phone, including those you’ve taken with the Camera app and those you
downloaded from the web or other locations. When another app saves a
picture, it automatically creates a download folder to contain the picture
(e.g., capturing a screen shot creates the Screenshots folder).
Swipe the screen to change the view mode. View tabs are listed across
the top of the screen. Choose from all, albums, and favorites.
Tap a picture or video in any album folder to view it.
> Menu > select
Swipe to the all view mode, tap the select icon
all to select all of your photos, then tap an action icon at the bottom of
the screen.

Entertainment

View your pictures and videos
The Photos app is where you can access your stored camera images. You
can share them with your friends, as well as delete and edit them.
> swipe over to the App list > Photos
1. Tap
tab > Camera Roll.

> swipe to the albums

2. Tap an image to view your picture or video.
Share
Tap to share the picture with your
friends using the sharing method
you choose.
Edit
Tap to rotate, crop, or ﬁx the image.
Delete
Tap to delete the picture.
Favorite
Tap to add it to your favorites
album.
Menu Options
Tap to set the photo as your Lock
screen background.

Pinch-to-zoom
You can change the zoom level for your photos using the pinch-to-zoom
feature. Spread your ﬁngers on the screen to zoom in and pinch in to zoom
back out.

Set a picture as your Lock screen wallpaper
After taking a picture, assign it as the background image (wallpaper) for
your Lock screen.
> swipe over to the App list > Photos
1. Tap
tab > Camera Roll.

> swipe to the albums

2. Tap an image to view it.
3. With the picture displayed, tap the Menu icon

> set as lock screen.

4. Crop the image, if necessary, then tap the crop icon

Entertainment

Music
Your music library
The Music app is a Hub where you can access your music collections and
also use Xbox music to add and buy music ﬁles. Tap the Menu icon to
access the Music Hub settings menu. Your music ﬁles are organized in
music collections that include artists, albums, songs, genres, playlists, and
radio. After you tap a collection, you can swipe between the music tabs.
Your songs and artists items are listed in alphabetical order within each
collection tab. An alphabetical search directory is displayed along the left
side of the screen. Slide your ﬁnger along it to quickly access speciﬁc
letter entries.
Tap a song to play it, or playlist to select it, then tap a song.

To search
From the Music Hub, you can search for music within your collection. Tap
the search icon
then enter text in the search box. Matches are
displayed below the search box for you to select. If no matches are found
in your collection, you can tap Search more in Store.

To delete a song
Touch and hold a song in the Music collection list. In the Context menu that
opens, tap delete, then tap ok.

To play music
1. Tap

> swipe over to the App list > Music

2. Tap a music collection.
3. Find the song or playlist you want to play, then tap it.

Entertainment

Playback Screen

Music Player Control Icons
Tap here to restart, pause,
play, or skip.

To control playback
The Playback screen contains several icons that you can tap to control the
playback of songs, albums, and playlists:
Tap to pause playback.
Tap to resume playback.
Tap to skip to the next track in the album, playlist, or shufﬂe. Touch and hold to fastforward.
Tap to restart the current track or skip to the previous track in the album, playlist, or
shufﬂe. Touch and hold to rewind.
Tap to open the Options menu.
Tap to open the current playlist.
Tap to play the current playlist in shufﬂe mode (tracks are played in random order).
Tap to set the repeat setting by toggling through Repeat all
Repeat off .

, Repeat once

, and

To control volume
Press the phone’s Volume Keys to adjust the volume.
The current media volume is displayed on the top of the screen as you
press them. Continue pressing the Volume Keys to set the volume you
want.

Entertainment

To create a playlist
1. Tap
> swipe over to the App list > Music
COLLECTION tab > playlists > new .

> swipe to the

2. Enter a name for the playlist, then tap the accept icon

3. Checkmark the songs you want to add to a playlist, then tap the save
icon . The new playlist is added to the Playlists tab.

To add a song to a playlist
1. From a Music collection, touch and hold the song you want to add to a
playlist.
2. In the Context menu that opens, tap add to..., then tap the name of the
playlist you want to add it to.

To remove a song from a playlist
1. Open the playlist you want to change.
2. Tap the select icon
3. Tap the delete icon

, then select all of the music ﬁles you want to delete.
to delete it.

To delete a playlist
1. Open the Playlists collection.
2. Touch and hold the playlist, then tap delete in the Context menu that
appears.
3. Tap ok to conﬁrm.

To delete multiple songs
Open the Music collection, tap songs, tap the select icon
each of the songs you want to delete, tap the delete icon
to conﬁrm.

. Checkmark
, then tap ok

To add ringtones
1. Connect your phone to a compatible computer with a USB cable.
2. In your computer’s ﬁle manager, such as Windows Explorer or Finder,
drag and drop your songs to the Ringtone folder on your phone.

Entertainment

3. Swipe down from the top of the screen, tap ALL SETTINGS
>
ringtones+sounds > Ringtone, then select the song you’ve copied.

Tools

QuickMemo
The QuickMemo feature allows you to create memos and capture screen
shots. You can use QuickMemo to easily and efﬁciently create memos
during a call, with a saved picture, or on the current phone screen.

To create a QuickMemo
1. Tap

> swipe over to the App list > QuickMemo

2. Use the toolbar options at the bottom of the screen (e.g., pen type and
color) to create your memo.
> Save to Photos
3. When your memo is complete, tap the Menu icon
to save it to your QuickMemo album in the Photos app.

NOTE

Please use a ﬁngertip (not your ﬁngernail or any other rigid object) while using the
QuickMemo feature to avoid scratching your phone's screen.

Capturing a screen shot for your QuickMemo
1. Access the screen you want to capture (for example, access the Maps
app to capture a street location to help with directions).
2. Press and hold both of the Volume Keys at the same time.
3. Use the toolbar options to create your memo on the captured screen.
> Save to Photos. It'll be stored in the
4. Tap the Menu icon
QuickMemo folder in the Photos app.

Tools

Using QuickMemo toolbar options
The QuickMemo toolbar options (at the bottom of the screen) allow you to
easily create memos.
Hide: Tap to hide the toolbar options bar, and tap the show icon
redisplay it.

Undo: Tap to undo the most recent action.
Redo: Tap to redo the most recently deleted action.
Pen: Tap to select the pen type, size, transparency, and color. Tap the
show icon to return to your memo (or tap the memo background).
Erase: Tap to erase pen marks from the memo.
Menu: Tap to access additional options.

QuickMemo Menu Options
From the QuickMemo screen, tap the Menu icon
Photos, Share, and Background.

to access Save to

Tap Save to Photos to save the memo you’ve created to the
QuickMemo folder in Photos app.
Tap Share, then complete the sharing method as necessary to share
your QuickMemo.
Tap Background to set the paper background for your memo.

To Exit the QuickMemo feature
Tap the Back button

to exit the QuickMemo feature.

Viewing saved QuickMemos
QuickMemos are saved in the Photos app.
> swipe over to the App list > Photos
Tap
tab, then tap the QuickMemo album.

, swipe to the albums

Tools

Calendar
Viewing your Calendar and events
The Calendar app allows you to track your schedule of events (that you
created or that you’ve been invited to), organized by day, week, month,
year, or agenda.

To open the Calendar app
Tap

> swipe over to the App list > Calendar

Current Date Icon
Tap here to return to the
current date in the
calendar view.
New Icon
Tap here to create a
new event.
View Icon
Tap here to change the
calendar view.

Menu Icon
Tap here to select
tasks, settings, or
show agenda.

To change your calendar view
No matter where you are in the Calendar app, you can easily switch
calendar views. Simply tap the view icon , then tap day, week, month,
or year. You can also display your agenda and list of tasks which you added
to your calendar. Tap the Menu icon
> show agenda or tasks.

Adding an event to your calendar
1. Tap

> swipe over to the App list > Calendar

2. Set the date to create a new calendar event.
from any of the calendar views, and manually
Tap the new icon
enter the event date.

Tools

OR
Tap the date in the day calendar view to automatically enter the event
date.
3. Tap the necessary ﬁelds to enter the event details.
Subject identiﬁes the event.
Location identiﬁes where the event takes place.
Date sets when the event occurs.
Time identiﬁes it as an all-day event or sets when the event starts.
more details sets more information about the event, such as
Reminder, Occurs, Attendees, etc.
4. Tap the save icon
TIP

to save the event in the calendar.

To edit an event, touch and hold the event you want, tap edit, edit the details as
necessary, then save it.

Sharing the event
When creating an event, tap more details > add someone > add
someone, select the contacts you want, then tap the save icon
.
You can send meeting invitations to contacts who have an email address.

Viewing event details
You can view more information about an event in a number of ways,
depending on the current calendar view.
Days with saved calendar event(s) are indicated with text and color within
the selected calendar.
In Day or Week view, tap an event to view its details.
In Month view, tap a day to display the event(s). Tap an event to view its
details.

Tools

Edit Icon
Tap here to edit the event.
Delete Icon
Tap here to delete the event.

Calculator
The Calculator app allows you to perform mathematical calculations using a
standard calculator or a scientiﬁc calculator.

To open the Calculator
Tap

> swipe over to the App list > Calculator

Clear Button
Clear the caculator's
display.
Delete Button
Tap to delete the last
number.
Binary Calculator

Basic Calculator

Scientiﬁc Calculator

Tap the calculator buttons to enter numbers and arithmetic operators on
the calculator’s display, just like you would use a normal calculator.
To switch between the Scientiﬁc calculator, Basic calculator and the
Binary calculator. Rotate your phone to landscape mode or portrait
mode to the left and right.
NOTE

The screen rotation setting doesn't affect the Calculator app.

Tools

Alarms
Setting and Activating Alarms
You can create new alarms, modify existing alarms, and easily activate or
deactivate an alarm by tapping its switch to toggle it on
or off
.
1. Tap

> swipe over to the App list > Alarms

2. Tap the add icon to add a new alarm, tap an alarm time to modify that
alarm, or tap an alarm's switch
(on its right) to activate an existing
alarm (blue indicates it’s set).

Existing Alarm
Tap here to modify
this alarm's settings.
Alarm Switch
Tap here to activate/
deactivate this alarm.

New Alarm Icon
Tap here to create a
new alarm.

Alarms Screen

Set Time Screen

Time: Scroll the time wheel to set the alarm time (hour and minute) and
the time of day (AM or PM). Tap the done icon
to save the setting.
Repeats: Tap the day(s) when you want the alarm to sound. If you don’t
tap this setting, the alarm sounds only the one day you set it. Tap the
done icon
to save the setting.
Sound: Tap to change an alarm sound. Or, set it to just vibrate.
Name: Tap to enter text to identify the alarm.
Snooze time: Tap to set the amount of time to wait before sounding the
alarm again if you tap snooze when alarm is sounding. You can set the
alarm to ring repeatedly from 5 minutes up to 1 hour.
When you’re ﬁnished, tap the save icon
alarm.

to save and activate the

Tools

Maps
The Maps app allows you to ﬁnd places and get directions.

To open the Maps app
Tap

> swipe over to the App list > Maps

Me Icon
Directions Icon
Scout Icon

Search Icon
Menu Icon

Maps icons
Tap to get suggestions for nearby restaurants, museums, and other
places you may want to visit. It also gives you relevant information
about the different places to help you decide where to go.
Tap to get directions to a destination.
In both the Start and End ﬁelds, type one of the following: An address
or place name.
Once starting and destination points are entered, you can tap the
(on the right side of the screen) to reverse the
reverse icon
directions.
Tap to display your current location on the map.
Tap to open the keyboard to enter your search request.
Tap to access Menu options including show trafﬁc, view options, search
results, clear map, favorite places, and settings.

Tools

Office
Microsoft Ofﬁce Mobile is your ofﬁce away from the ofﬁce.
Open the Ofﬁce app to create and edit Word documents and Excel
workbooks, open and view PowerPoint slide shows, and share documents.
You can also save your documents to OneDrive. OneDrive is cloud storage
that you can use to access your documents from your phone, tablet,
computer, or Xbox. When you stop working on a document and go back to
it later, you’re in the same place where you left it – no matter which device
you’re using.
Microsoft Ofﬁce Mobile consists of the following:
Microsoft Word Mobile
Microsoft Excel Mobile
Microsoft PowerPoint Mobile
OneDrive
Use the Ofﬁce app to easily manage your folders and ﬁles stored in your
phone.

To open the Office app
Tap

> swipe over to the App list > Ofﬁce

SharePoint
The places tab in the Ofﬁce app allows you to access to your Ofﬁce
documents wherever they're stored. Tap the document's storage location,
tap the search icon
(if the document's location is unknown), or tap the
new icon
(to access documents from a website).

Tools

New Icon
Tap to add and open a
website or import links.

Search Icon
Tap to search for ﬁles
in all places.

The recent tab
The recent tab in the Ofﬁce app allows you to open your documents and
create new ones. Open the Ofﬁce app, then swipe to the recent tab.
Tap an existing ﬁle to open it.
Tap the new icon

> tap the ﬁle type you want to create.

Office Menu options
Tap the Menu icon to access the options available for the ﬁle type you
selected (e.g., ﬁnd, edit, share, save as, etc.).

Settings

Settings
The Settings app contains most of the tools for customizing and conﬁguring
your phone. All of the settings in the Settings app are described in this
section.

To open the Settings app
Tap

> swipe over to the App list > Settings

OR
Tap

> swipe down from the top of the screen > ALL SETTINGS

network+wireless
The Network and Wireless settings category allows you to conﬁgure and
manage your device’s wireless radio communications.

Wi-Fi
Tap the Wi-Fi switch
to toggle it On or Off. On connects to a Wi-Fi
network (from your list of available, detected networks). If Wi-Fi is off, the
Turn Wi-Fi back on setting is displayed.
Connected to Displays the name of the Wi-Fi network your phone is
connected to (when applicable). Touch and hold its name to edit, disconnect,
or delete it.
Available Wi-Fi networks Displays all Wi-Fi networks that are within access
range when your phone isn't connected to a Wi-Fi network. Tap one to
access it.
map nearby Wi-Fi Allows you to view a map of Wi-Fi hotspots near your
location (when Wi-Fi is on).
Wi-Fi Sense Allows you to save cellular data by joining and connecting with
Wi-Fi.
Tap the Connect to Wi-Fi hotspots switch
to toggle it On or Off. On
allows your phone to automatically connect to Wi-Fi networks.

Settings

Tap the Share Wi-Fi networks I select switch
to toggle it On or Off.
On allows you to share your Wi-Fi network with your contacts.
manage Tap to switch Wi-Fi networks and also add, share, and delete your
Wi-Fi networks.
The Wi-Fi information checkbox allows you to receive information about
nearby Wi-Fi connections. Checkmark to enable it.
Known networks Displays your Wi-Fi network list. Tap a network to
change its settings, touch and hold a network to delete or share it, tap the
add icon
to add Wi-Fi networks, and tap the select icon
to delete
networks.

airplane mode
Tap the airplane mode switch
wireless connections.

to toggle it On or Off. On disables all

Bluetooth
Tap the Bluetooth switch
to toggle it On or Off. On searches for all
in-range Bluetooth devices to allow you to pair and connect with them.
Available in-range Bluetooth devices are listed for you to select for pairing
and connection.
advanced
Tap to set an alternate Bluetooth audio connection for speech.

cellular+SIM
Active network Displays the current network.
to toggle it On or Off. Off disconnects
Tap the Data connection switch
you from the mobile network so you can't use the Internet unless you use
a Wi-Fi connection. This allows you to manage your mobile data usage.
Data roaming options Tap to set whether or not to allow data roaming.
For limited Wi-Fi connectivity Tap to set whether or not to use cellular data
when Wi-Fi connectivity is limited.

Settings

SIM settings Tap to change your SIM name, set its network type, and edit
its settings.

data sense
Current data limit Displays your current data limit.
set limit Tap to set the timeframe for limiting your data. If you select one
time or monthly, you'll be prompted to enter the limit details.
to enable or disable syncing
Tap the Restrict background data switch
in the background while using a mobile network.
Tap the Restrict background data when roaming switch
disable syncing in the background when roaming.

to enable or

Browser data savings Tap to set the level of data savings when using the
Internet.

internet sharing
Tap the Sharing switch
over Wi-Fi or Bluetooth.

to enable or disable sharing your cellular data

Share over Tap to set how your phone's Internet connection is shared. The
following settings are available:
Wi-Fi: Shares your phone's mobile network connection with other devices.
Bluetooth: Shares your phone's mobile network connection with other
Bluetooth devices.
Tap the setup icon
to change your phone name and password used for
broadcasting, then tap the done icon
to save.

VPN
Tap to set up and manage Virtual Private Networks for more secure
connections when using your phone to connect to your organization's
network.

Settings

personalization
start+theme
Background Tap to change the background to dark or light.
Accent color Tap to change the accent color. It'll appear in various places,
like the tiles on the Start screen, app icons, on web links, in messages, and
more.
Start background Tap Choose photo, then tap the photo you want to use
for your Start screen background. Make a pinching motion with your thumb
and foreﬁnger on the screen or move them apart to crop the photo to ﬁt
your Start screen.
Tap the Show more Tiles switch
(Off) Start screen Tiles.

to toggle between more (On) or less

ringtones+sounds
Tap the Vibrate switch

to toggle the vibration setting On or Off.

Ringtone Tap to change to another ringtone.
Reminders Tap to change the sound heard for reminders.
Play a sound for Tap each checkbox to toggle the alert sound on
(checkmark) or off for that item.
manage app sounds Tap to change your notiﬁcation settings.
Choose your quick actions Tap a setting icon you want to change, then
tap the new setting icon that will be displayed in the Quick action bar at
the top of the Notiﬁcations panel.
Show notiﬁcations in action center when my phone is locked
Checkmark this setting to show your notiﬁcations when you open the
Notiﬁcations panel from the Lock screen.
Tap each app to set its notiﬁcation settings (e.g., ringtone, vibration, etc.).

Settings

lock screen
Background Tap to change the background to use for your Lock screen.
change photo Tap to change the photo you set as your Lock screen
background.
open app Tap to change settings for the app used for your Lock screen's
background.
Tap the Show artist when playing music switch
On or Off.

to toggle this setting

Choose an app to show detailed status Tap to set the app that will display
detailed information in the action center on your Lock screen.
Choose apps to show quick status Tap an app icon to select an app (up to
5) to display quick information in the action center on your Lock screen.
Screen times out after Tap to set the amount of time before the screen
turns off and locks due to inactivity.
to toggle this setting On or Off. On prompts
Tap the Password switch
you to enter and conﬁrm a numeric sequence that will need to be entered
to unlock the screen.

notifications+actions
Choose your quick actions Tap a setting icon you want to change, then tap
the new setting icon that will be displayed in the Quick action bar at the top
of the Notiﬁcations panel.
Show notiﬁcations in action center when my phone is locked Checkmark
this setting to show your notiﬁcations when you open the Notiﬁcations
panel from the Lock screen.
Tap each app to set its notiﬁcation settings (e.g., ringtone, vibration, etc.).

sync my settings
Tap the Theme switch

to toggle it On or Off.

Tap the App settings switch

to toggle it On or Off.

Settings

Tap the Internet Explorer switch
Tap the Passwords switch

to toggle it On or Off.

quiet hours
Tap to set up your Quiet hours. When enabled, notiﬁcations will be silent
and phone calls will go voicemail, unless you told Cortana to allow calls
from people in your inner circle.
Tap the Right now switch

to toggle Quiet hours On or Off.
to toggle the Quiet hours rules On or

Tap the Automatic rules switch
Off.

edit inner circle Tap to set which of your contacts will be allowed through
when Quiet hours is enabled.
Calls Enable (checkmark) or disable the Anyone... 2 times in 3 minutes and
Inner circle checkboxes.
Texts Tap how to handle text messages during Quiet hours.
Mark the checkbox to send a text to contacts who aren't allowed through
during Quiet hours.

driving mode
Tap to set up Driving mode which turns off all notiﬁcations while it's
enabled. A paired and connected Bluetooth device is required to use
Driving mode.
Tap the Ignore calls switch
an automatic text reply.
Tap the Ignore text switch
an automatic text reply.

to toggle it On or Off. On allows you to set
to toggle it On or Off. On allows you to set

Tap the Text replies to call switch
to edit the text reply.

to toggle it On or Off. On allows you

Tap the Text replies to text switch
to edit the text reply.

to toggle it On or Off. On allows you

Settings

Tap add a device to open the Bluetooth settings to get started.

accessory apps
Tap to view your list of installed accessory apps which you can select to
receive (or not receive) your notiﬁcation data.

accounts
email+accounts
Tap add an account to add other accounts to your phone.
Tap an account to edit its settings. The settings will vary depending on the
types of accounts you've added and can include changing information
details (e.g., your name), sync settings, etc.
Touch and hold an account to access sync or delete.

workplace
Tap add account to enter information to allow you to connect your phone to
your company's network to share policies, certiﬁcates, and apps to help
you connect to your business.

system
about
edit name Tap to change your phone’s name.
more info Tap to view your phone's information such as OS version, MAC
address, SIM ID, etc.
reset your phone Tap to erase all of your personal data and reset the
phone's settings. You can also erase the data on your microSD card at the
same time. Back up your personal data before performing a reset.
NOTE

To prevent the use of your phone by the unauthorized user, you will be challenged for
entering your Microsoft account and password before resetting the phone. This reset
protection is enabled only when any Microsoft account exists on a device.

Settings

brightness
Level Tap to change the brightness of your display screen.

screen rotation
Tap the Rotation lock switch
to enable or disable your phone’s rotation
lock. On locks the screen in its current orientation and will not rotate
automatically.

project my screen
Tap to view a list of available devices (e.g., TV, monitor, or projector) for
connection with your phone.
advanced Tap to set additional projection features.
Tap the Show touch switch

to toggle it On or Off.

External screen orientation Tap to set the screen display orientation.
ﬁx Tap to allow the phone to automatically ﬁx connection problems.

storage sense
Tap to view the used and available space in your phone’s memory and
microSD card, if inserted. You can also change the default storage location
for where you store your ﬁles (e.g., music, photos, apps, etc.).

battery saver
Battery saver has a usage tab to view app battery usage details as well as a
settings tab that includes the following:
Battery life remaining Displays the battery charge as a percentage amount
and on a line graph.
Conserve battery life Tap when to automatically activate the Battery saver
feature.
Tap the Now until next charge switch
Battery saver feature.

to immediately turn on the

Settings

USB
Displays whether or not the phone is connected via USB. Tap to set USB
notiﬁcations.

kid's corner
Tap to enable or disable the Kid's Corner feature, set the apps and features
that can be accessed, and launch Kid's Corner.

apps corner
Tap to set up and launch a specialized Start screen for guests to use your
phone and selected apps.

photos+camera
Start Tile shows Tap to set what to display on the Photos Tile on your Start
screen.
Choose photo Tap to select the photo for your Photos Tile, if single photo
is selected.
Shufﬂe now Tap to shufﬂe the photos on your Photos Tile, if all photos or
favorite photos is selected.
Use location info Checkmark to attach your location info to the photos you
take.
Default camera app Tap to select Microsoft Camera or LG Camera for
your default camera app.
Photo settings Checkmark to set whether or not to group your photos by
time and location.
Auto upload Tap to select automatic upload your photos and/or videos to
OneDrive (or another app you install and select).
apps Tap to view your list of upload apps and also install upload apps.
reset camera Tap to reset the Camera app.

Settings

Office
Tap to change the user name for your documents, enable SharePoint links,
and reset Ofﬁce.

Cortana
Tap the Cortana switch

to toggle it On or Off.

Detect tracking info Checkmark to enable this setting.
set/change my name Tap to set or change what Cortana calls you.
Have Cortana call me by name Checkmark this setting to allow you to
enter the name you want Cortana to use.
sign in to/out of Facebook Tap to sign in or out of your Facebook account
so that Cortana can provide more personalized suggestions.
battery saver Tap to set how the Battery saver feature affects Cortana.
speech settings Tap to set Cortana's speech settings including when to
read text messages, its voice type, its language, and more.
search settings Tap to set Cortana's search settings including SafeSearch,
vision search storage, delete history, and more.

time+language
date+time
Tap the 24-hour clock switch
to toggle it On or Off. On displays the
time using the 24-hour time format.
to toggle it On or Off.
Tap the Set date and time automatically switch
Off allows you to manually set the date and time instead of the one
provided by the network.
Tap the Set time zone automatically switch
to toggle it On or Off. Off
allows you to select a time zone other than the one provided by the
network.

Settings

language
Tap add languages to add additional languages for your phone's software.
Touch and hold the language on the list to set more options.
Touch and hold a language to access remove, move up, keyboard options,
region options, and speech options.
NOTE

The language at the top of the list is your default language. Select move up to move the
language you want to the top of the list, then tap reset phone.

region
Tap to set your country and/or region, and your regional format.

keyboard
Tap add keyboards to checkmark the keyboard language(s) you want
available on your keyboard.
Tap a keyboard language to change its settings (e.g., corrections and typing
shortcuts).
Touch and hold a keyboard language to remove it.
advanced Tap to apply general keyboard settings.
Reset suggestions Tap to reset the suggestion word list.
Settings for all keyboards Checkmark the settings for commas and
emoticons.
Text suggestion improvements Checkmark to send your keyboard
usage information to Microsoft.

input+accessibility
ease of access
Text size Use the slidebar to set the size of text in certain apps. You can
change the text size in People, phone, email, messaging, lock screen, and
some webpages.
Tap the High contrast switch
to toggle it On or Off. You can change the
colors for some features, and hides some of their background images.

Settings

Tap the Narrator switch
aloud text on your phone.

to toggle it On or Off. Use this feature to read

to toggle it On or Off. When this
Tap the Narrator quick launch switch
setting is turned on, pressing and holding the Volume Up Button and then
pressing the Start Button will turn the Narrator.
Tap the Screen magniﬁer switch
to toggle it On or Off. When this
setting is turned on, double-tap with two ﬁngers to magnify the screen. To
pan while magniﬁed, use two ﬁngers.
Tap the Allow zooming on all web content switch
to toggle it On or
Off. This allows you to zoom in or out on a webpage even if the site or app
doesn't let you.
Tap the Speech for phone accessibility switch
to toggle it On or Off.
This allows you to use speech to announce caller ID.
TTY/TDD Tap to set the impairment help if needed.
Tap the Telecoil switch

to toggle it On or Off.

browser captions Tap to enable browser captions and apply its settings.

navigation bar
Tap to change the look of the Navigation bar (at the bottom of the touch
screen) to ﬁt the way you use your phone.

speech
Tap to change settings speciﬁc to using the speech function accessed by
pressing and holding the Search button
on the Navigation bar.

privacy
location
Tap to turn on location services, change its settings, and view the privacy
statement.

Settings

find my phone
Tap to save your phone location every few hours and activate Reset
Protection. Go to windowsphone.com on your computer whenever you
want to ﬁnd your phone and ring, lock or erase remotely.

advertising id
Tap to enable or disable the Advertising ID switch. You can also reset your
advertising ID.

feedback
Tap to enable or disable your feedback data.

app permissions
Tap to access various apps, then toggle their associated permission
switches On or Off according to your preferences.

update+backup
backup
Tap to back up your data to the cloud. Tap each data type, then toggle their
associated switches On or Off according to your preferences. You can also
manage your backups from here.

phone update
Tap to check if your phone is up-to-date, check for new updates, set update
notiﬁcations, and set the preferred time to update your phone, when
necessary.

extras
Backup Assistant Plus
Tap to use a service to back up your contacts, photos, music and videos on
your phone. You can also use it to transfer your content to another device.

Settings

KnockON
Tap the KnockON switch
to turn it On or Off. On allows you to
double-tap the screen to turn the screen on.

block mode
Tap the Block call + SMS switch

to toggle it On or Off.

blocked calls Tap to view your list of calls that were blocked.
blocked SMS Tap to view your list of SMS messages that were blocked.
blocked numbers list Tap to see your list of blocked numbers. Designate
blocked numbers in the history tab in the Phone app.

more info
Tap to view information relating to your device (e.g., addresses, versions,
licenses, etc.).

Safety

Safety
Violation of the instructions may cause serious injury or death.
WARNING: This product contains chemicals known to the State of
California to cause cancer and birth defects or reproductive harm.
Call (800) 243-0000 for more information.
Wash hands after handling.
s Never place your phone in a microwave oven as it will cause the
battery to explode.
s When riding in a car, do not leave your phone or set up the
hands-free kit near the air bag. If wireless equipment is
improperly installed and the air bag is deployed, you may be
seriously injured.
s Do not dispose of your phone near ﬁre or with hazardous or
ﬂammable waste. You should dispose of your phone in
accordance with all applicable laws.
s Do not use the phone in areas where its use is prohibited. (For
example: aircraft)
s Do not expose the battery charger or adapter to direct sunlight
or use it in places with high humidity, such as a bathroom.
s Do not use harsh chemicals (such as alcohol, benzene, thinners,
etc.) or detergents to clean your phone. This could cause a ﬁre.
s Do not drop, strike, or shake your phone severely. It may harm
the internal circuit boards of the phone.
s Do not use your phone in high explosive areas as the phone may
generate sparks.
s Do not damage the power cord by bending, twisting, pulling, or
heating. Do not use the plug if it is loose as it may cause electric
shock or ﬁre.

Safety

s Do not place any heavy items on the power cord. Do not allow
the power cord to be crimped as it may cause electric shock or
ﬁre.
s Do not handle the phone with wet hands while it is being
charged. It may cause an electric shock or seriously damage
your phone.
s Do not disassemble the phone.
s Do not place or answer calls while charging the phone as it may
short-circuit the phone and/or cause electric shock or ﬁre.
s Do not attempt to repair or modify the device yourself. You
should never attempt to open or disassemble this device
yourself and doing so may cause damage that voids your
warranty.
s Make sure that no sharp-edged items, such as animal’s teeth or
nails, come into contact with the battery. This could cause a ﬁre.
s Be careful that children do not swallow any parts (such as
earphone, connection parts of the phone, etc.) This could cause
asphyxiation or suffocation resulting in serious injury or death.
s Unplug the power cord and charger during lightning storms to
avoid electric shock or ﬁre.
s Only use the chargers provided by LG. The warranty will not be
applied to products provided by other suppliers.
s Only authorized personnel should service the phone and its
accessories. Faulty installation or service may result in accidents
and consequently invalidate the warranty.
s An emergency call can be made only within a service area. For
an emergency call, make sure that you are within a service area
and that the phone is turned on.
s Your phone is an electronic device that generates heat during
normal operation. Extremely prolonged, direct skin contact in the
absence of adequate ventilation may result in discomfort or

Safety

minor burns. Therefore, use care when handling your phone
during or immediately after operation.
s Use and store your phone in temperatures between 0°C/32°F
and 45°C/113°F, if possible. Exposing your phone to extremely
low or high temperatures may result in damage, malfunction, or
even explosion.

HAC
This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this phone that have not been tested yet for
use with hearing aids. It is important to try the different features of this
phone thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this phone for information on
hearing aid compatibility. If you have questions about return or exchange
policies, consult your service provider or phone retailer.
Any changes or modiﬁcations not expressly approved in this user guide
could void your warranty for this equipment. Use only the supplied antenna.
Use of unauthorized antennas (or modiﬁcations to the antenna) could impair
call quality, damage the phone, void your warranty and/or violate FCC
regulations.
Don’t use the phone with a damaged antenna. A damaged antenna could
cause a minor skin burn. Contact your local dealer for a replacement
antenna

FCC RF Exposure Information
WARNING! Read this information before operating the phone.

In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted an
updated safety standard for human exposure to Radio Frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
U.S. and international standards bodies. The design of this phone complies
with the FCC guidelines and these international standards.

Safety

Body-worn Operation
This device was tested for typical body-worn operations with the back of
the phone kept 0.39inches (1cm) between the user’s body and the back of
the phone. To comply with FCC RF exposure requirements, a minimum
separation distance of 0.39 inches (1cm) must be maintained between the
user’s body and the back of the phone. Any belt-clips, holsters, and similar
accessories containing metallic components may not be used. Body-worn
accessories that cannot maintain 0.39 inches (1cm) separation distance
between the user’s body and the back of the phone, and have not been
tested for typical body-worn operations may not comply with FCC RF
exposure limits and should be avoided.

Caution
Use only the supplied antenna. Use of unauthorized antennas (or
modiﬁcations to the antenna) could impair call quality, damage the phone,
void your warranty and/or violate FCC regulations.
Don’t use the phone with a damaged antenna. A damaged antenna could
cause a minor skin burn. Contact your local dealer for a replacement
antenna.

Part 15.19 statement
This device complies with part15 of FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including
interference that may cause undesired operation.

Part 15.21 statement
Changes or modiﬁcations that are not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.

Part 15.105 statement
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a

Safety

residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The phone by LG operates on Verizon’s 4G LTE network, based on Long
Term Evolution (LTE) technology and Mobile Broadband 4G networks in the
United States*. Now you can connect easily at high speeds to the Internet,
your corporate Intranet, and your email while you’re away from the ofﬁce.
* Service not available everywhere. Visit website
(verizonwireless.com/4G) for a complete list of available areas.
* Information subject to change.

Consumer Information About Radio Frequency
Emissions
Your wireless phone, which contains a radio transmitter and receiver,
emits radio frequency energy during use. The following consumer
information addresses commonly asked questions about the health
effects of wireless phones.

Are wireless phones safe?
Scientiﬁc research on the subject of wireless phones and radio frequency
(“RF”) energy has been conducted worldwide for many years, and
continues. In the United States, the Food and Drug Administration (“FDA”)

Safety

and the Federal Communications Commission (“FCC”) set policies and
procedures for wireless phones. The FDA issued a website publication on
health issues related to cell phone usage where it states, “The scientiﬁc
community at large … believes that the weight of scientiﬁc evidence does
not show an association between exposure to radiofrequency (RF) from cell
phones and adverse health outcomes. Still the scientiﬁc community does
recommend conducting additional research to address gaps in knowledge.
That research is being conducted around the world and the FDA continues
to monitor developments in this ﬁeld. You can access the joint FDA/FCC
website at http://www.fda.gov (under “c”in the subject index, select Cell
Phones > Research). You can also contact the FDA toll-free at (888)
463-6332 or (888) INFO-FDA. In June 2000, the FDA entered into a
cooperative research and development agreement through which additional
scientiﬁc research is being conducted. The FCC issued its own website
publication stating that “there is no scientiﬁc evidence that proves that
wireless phone usage can lead to cancer or a variety of other problems,
including headaches, dizziness or memory loss.” This publication is
available at http://www.fcc.gov/cgb/ cellular.html or through the FCC at
(888) 225-5322 or (888) CALL-FCC.

What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection
Agency, and other agencies, established RF exposure safety guidelines for
wireless phones in the United States. Before a wireless phone model is
available for sale to the public, it must be tested by the manufacturer and
certiﬁed to the FCC that it does not exceed limits established by the FCC.
One of these limits is expressed as a Speciﬁc Absorption Rate, or “SAR.”
SAR is a measure of the rate of absorption of RF energy in the body. Tests
for SAR are conducted with the phone transmitting at its highest power
level in all tested frequency bands. Since 1996, the FCC has required that
the SAR of handheld wireless phones not exceed 1.6 watts per kilogram,
averaged over one gram of tissue.
Although the SAR is determined at the highest power level, the actual SAR
value of a wireless phone while operating can be less than the reported
SAR value. This is because the SAR value may vary from call to call,

Safety

depending on factors such as proximity to a cell site, the proximity of the
phone to the body while in use, and the use of hands-free devices. For
more information about SARs, see the FCC’s OET Bulletins 56 and 65 at
http://www.fcc.gov/Bureaus/Engineering_Technology/Documents/bulletins
or visit the Cellular Telecommunications Industry Association website at
http://www.ctia.org/consumer_info/index.cfm/AID/10371. You may also
wish to contact the manufacturer of your phone.

Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take
to minimize your RF exposure. You can, of course, reduce your talk time.
You can place more distance between your body and the source of the RF,
as the exposure level drops off dramatically with distance. The FDA/FCC
website states that “hands-free kits can be used with wireless phones for
convenience and comfort. These systems reduce the absorption of RF
energy in the head because the phone, which is the source of the RF
emissions, will not be placed against the head. On the other hand, if the
phone is mounted against the waist or other part of the body during use,
then that part of the body will absorb more RF energy. Wireless phones
marketed in the U.S. are required to meet safety requirements regardless
of whether they are used against the head or against the body. Either
conﬁguration should result in compliance with the safety limit.” Also, if you
use your wireless phone while in a car, you can use a phone with an
antenna on the outside of the vehicle. You should also read and follow your
wireless phone manufacturer’s instructions for the safe operation of your
phone.

Do wireless phones pose any special risks to children?
The FDA/FCC website states that “the scientiﬁc evidence does not show a
danger to users of wireless communication devices, including children.”
The FDA/FCC website further states that “some groups sponsored by
other national governments have advised that children be discouraged from
using wireless phones at all”. For example, the Stewart Report from the
United Kingdom [“UK”] made such a recommendation in December 2000.
In this report a group of independent experts noted that no evidence exists
that using a cell phone causes brain tumors or other ill effects. [The UK’s]

Safety

recommendation to limit cell phone use by children was strictly
precautionary; it was not based on scientiﬁc evidence that any health
hazard exists. A copy of the UK’s leaﬂet is available at http://www.dh.gov.uk
(search “mobile”), or you can write to: NRPB, Chilton, Didcot, Oxon OX11
ORQ, United Kingdom. Copies of the UK’s annual reports on mobile phones
and RF are available online at www.iegmp.org.uk and http://www.hpa.org.
uk/radiation/ (search “mobile”). Parents who wish to reduce their children’s
RF exposure may choose to restrict their children’s wireless phone use.

Where can I get further information about RF emissions?
For further information, see the following additional resources (websites
current as of April 2005):
U.S. Food and Drug Administration
FDA Consumer magazine November-December 2000
Telephone: (888) INFO-FDA
http://www.fda.gov (Under “c” in the subject index, select Cell Phones >
Research.)
U.S. Federal Communications Commission
445 12th Street, S.W. Washington, D.C. 20554
Telephone: (888) 225-5322
http://www.fcc.gov/oet/rfsafety
Independent Expert Group on Mobile Phones
http://www.iegmp.org.uk
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
283 Sparks Street Ottawa, Ontario K1R 7X9 Canada
Telephone: (613) 991-6990
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization

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Avenue Appia 20 1211 Geneva 27 Switzerland
Telephone: 011 41 22 791 21 11
http://www.who.int/mediacentre/factsheets/fs193/en/
International Commission on Non-Ionizing Radiation Protection
c/o Bundesamt fur Strahlenschutz Ingolstaedter Landstr. 1 85764
Oberschleissheim Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
American National Standards Institute
1819 L Street, N.W., 6th Floor Washington, D.C. 20036
Telephone: (202) 293-8020
http://www.ansi.org
National Council on Radiation Protection and Measurements
7910 Woodmont Avenue, Suite 800 Bethesda, MD 20814-3095
Telephone: (301) 657-2652
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man and
Radiation (COMAR) of the Institute of Electrical and Electronics Engineers
http://ewh.ieee.org/soc/embs/comar/

Consumer Information on SAR
(Speciﬁc Absorption Rate)
This model phone meets the government’s requirements for exposure to
radio waves. Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for exposure
to Radio Frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for

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the general population. The guidelines are based on standards that were
developed by independent scientiﬁc organizations through periodic and
thorough evaluation of scientiﬁc studies. The standards include a
substantial safety margin designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Speciﬁc Absorption Rate, or SAR. The SAR
limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using
standard operating positions speciﬁed by the FCC with the phone
transmitting at its highest certiﬁed power level in all tested frequency
bands. Although SAR is determined at the highest certiﬁed power level, the
actual SAR level of the phone while operating can be well below the
maximum value. Because the phone is designed to operate at multiple
power levels to use only the power required to reach the network, in
general, the closer you are to a wireless base station antenna, the lower
the power output.
Before a phone model is available for sale to the public, it must be tested
and certiﬁed to the FCC that it does not exceed the limit established by the
government-adopted requirement for safe exposure. The tests are
performed in positions and locations (e.g., at the ear and worn on the body)
as required by the FCC for each model.
The highest SAR values are:
s (EAD 7KG
s "ODY "ODY WORN(OTSPOT 7KG
(Body measurements differ among phone models, depending upon
available accessories and FCC requirements).
While there may be differences between SAR levels of various phones and
at various positions, they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model phone is on ﬁle with

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the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/ea/fccid after searching on FCC ID ZNFVW820.
Additional information on Speciﬁc Absorption Rates (SAR) can be found on
the Cellular Telecommunications Industry Association (CTIA) website at
http://www.ctia.org/.
* In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in
measurements.

FCC Hearing-Aid Compatibility (HAC) Regulations
for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC)
Report and Order in WT Docket 01-309 modiﬁed the exception of wireless
phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to
require digital wireless phones be compatible with hearing-aids. The intent
of the HAC Act is to ensure reasonable access to telecommunications
services for persons with hearing disabilities.
While some wireless phones are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of interference they
generate.
The wireless telephone industry has developed a rating system for wireless
phones, to assist hearing device users to ﬁnd phones that may be
compatible with their hearing devices. Not all phones have been rated.
Phones that are rated have the rating on their box or a label located on the
box.
The ratings are not guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated phone

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successfully. Trying out the phone with your hearing device is the best way
to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than phones that are not
labeled. M4 is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not
labeled. T4 is the better/ higher of the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you ﬁnd this rating. Higher ratings
mean that the hearing device is relatively immune to interference noise.
The hearing aid and wireless phone rating values are then added together.
A sum of 5 is considered acceptable for normal use. A sum of 6 is
considered for best use.

In the above example, if a hearing aid meets the M2 level rating and the
wireless phone meets the M3 level rating, the sum of the two values equal
M5. This should provide the hearing aid user with “normal usage” while
using their hearing aid with the particular wireless phone. “Normal usage”
in this context is deﬁned as a signal quality that’s acceptable for normal
operation.
The M mark is intended to be synonymous with the U mark. The T mark is
intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions
(ATIS). The U and UT marks are referenced in Section 20.19 of the FCC
Rules. The HAC rating and measurement procedure are described in the
American National Standards Institute (ANSI) C63.19 standard.

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To ensure that the Hearing Aid Compatibility rating for your phone is
maintained, secondary transmitters such as Bluetooth and WLAN
components must be disabled during a call.
For information about hearing aids and digital wireless phones:

Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
http://www.fcc.gov/cgb/dro/hearing.html
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices

Caution:
Avoid potential hearing loss.
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientiﬁc research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to
permanent noise-induced hearing loss. This includes the use of
headphones (including headsets, earbuds and Bluetooth® or other wireless
devices). Exposure to very loud sound has also been associated in some
studies with tinnitus (a ringing in the ear), hypersensitivity to sound and
distorted hearing. Individual susceptibility to noise-induced hearing loss and
other potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending
on the nature of the sound, the device, the device settings and the

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headphones. You should follow some commonsense recommendations
when using any portable audio device:
s Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately.
s When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear
what you are listening to.
s Do not turn the volume up to block out noisy surroundings. If you choose
to listen to your portable device in a noisy environment, use noisecancelling headphones to block out background environmental noise.
s Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
s Avoid using headphones after exposure to extremely loud noises, such as
concerts, that might cause temporary hearing loss. Temporary hearing
loss might cause unsafe volumes to sound normal.
s Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear mufﬂed speech or experience any temporary
hearing difﬁculty after listening to your portable audio device, discontinue
use and consult your doctor.

TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld
phones.

Exposure to Radio Frequency Signal
Your wireless handheld portable phone is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless phones.
Those guidelines are consistent with the safety standards previously set by
both U.S. and international standards bodies:
ANSI C95.1 (1992) *

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NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation
Protection and Measurements; International Commission on Non-Ionizing
Radiation Protection.
Those standards were based on comprehensive and periodic evaluations
of the relevant scientiﬁc literature. For example, over 120 scientists,
engineers, and physicians from universities, government health agencies,
and industry reviewed the available body of research to develop the ANSI
Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those
standards)

Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorized
antennas, modiﬁcations, or attachments could damage the phone and may
violate FCC regulations.

Phone Operation
NORMAL POSITION: Hold the phone as you would any other telephone
with the antenna pointed up and over your shoulder.

Tips on Efficient Operation
For your phone to operate most efﬁciently:
Don’t touch the antenna unnecessarily when the phone is in use. Contact
with the antenna affects call quality and may cause the phone to operate at
a higher power level than otherwise needed.

Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless phone.

Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6) inches be maintained between a handheld

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wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
s Should ALWAYS keep the phone more than six (6) inches from their
pacemaker when the phone is turned ON;
s Should not carry the phone in a breast pocket;
s Should use the ear opposite the pacemaker to minimize the potential for
interference;
s Should turn the phone OFF immediately if there is any reason to suspect
that interference is taking place.

Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your service provider
(or call the customer service line to discuss alternatives).

Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.

Health Care Facilities
Turn your phone OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may use
equipment that could be sensitive to external RF energy.

Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.

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Posted Facilities
Turn your phone OFF in any facility where posted notices so require.

Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your
phone before boarding an aircraft.

Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in
a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all
signs and instructions.

Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or ﬁre resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always
marked clearly. Potential areas may include: fueling areas (such as gasoline
stations); below deck on boats; fuel or chemical transfer or storage
facilities; vehicles using liqueﬁed petroleum gas (such as propane or
butane); areas where the air contains chemicals or particles (such as grain,
dust, or metal powders); and any other area where you would normally be
advised to turn off your vehicle engine.

For Vehicles Equipped with an Air Bag
An air bag inﬂates with great force. DO NOT place objects, including either
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inﬂates, serious injury could result.

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Safety Information
Please read and observe the following information for safe and proper use
of your phone and to prevent damage.

Caution
Violation of the instructions may cause minor or serious damage to
the product.
s Do not disassemble or open crush, bend or deform, puncture or shred.
s Do not modify or remanufacture, attempt to insert foreign objects into the
battery, immerse or expose to water or other liquids, expose to ﬁre,
explosion or other hazard.
s Only use the battery for the system for which it is speciﬁed.
s Only use the battery with a charging system that has been qualiﬁed with
the system per CTIA Certiﬁcation Requirements for Battery System
Compliance to IEEE1725. Use of an unqualiﬁed battery or charger may
present a risk of ﬁre, explosion, leakage, or other hazard.
s Do not short circuit a battery or allow metallic conductive objects to
contact battery terminals.
s Replace the battery only with another battery that has been qualiﬁed with
the system per this standard, IEEE-Std-1725. Use of an unqualiﬁed
battery may present a risk of ﬁre, explosion, leakage or other hazard.
s Only authorized service providers shall replace battery (If the battery is
non-user replaceable).
s Promptly dispose of used batteries in accordance with local regulations.
s Battery usage by children should be supervised.
s Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.
s Improper battery use may result in a ﬁre, explosion or other hazard.

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Charger and Adapter Safety
s The charger and adapter are intended for indoor use only.
s Insert the battery charger vertically into the wall power socket.
s Only use the LG-approved battery charger. Otherwise, you may cause
serious damage to your phone.
s Use the correct adapter for your phone when using the battery charger
abroad.

Battery Information and Care
s Always unplug the charger from the wall socket after the phone is fully
charged to save unnecessary power consumption of the charger.
s Please read the manual for the speciﬁed charger to learn how to charge
it.
s Do not damage the power cord by bending, twisting, or heating. Do not
use the plug if it is loose as it may cause electric shock or ﬁre.
s Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or ﬁre.
s Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty. When using the power plug, ensure that it’s ﬁrmly
connected. If not, it may cause excessive heat or ﬁre. If you put your
phone in a pocket or bag without covering the receptacle of the phone
(power plug pin), metallic articles (such as a coin, paperclip or pen) may
short-circuit the phone. Always cover the receptacle when not in use.
s Recharge the battery after long periods of non-use to maximize battery
life. Battery life will vary due to usage pattern and environmental
conditions.
s Please use only an approved charging accessory to charge your LG
phone. Improper handling of the charging port, as well as the use of an
incompatible charger, may cause damage to your phone and void the
warranty.

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s The charging temperature range is regulated between 32°F (0°C) and
113°F (45°C). Do not charge the battery outside of the recommended
temperature range. Charging outside this range might cause excessive
heat generation, serious battery damage, and deterioration of battery’s
characteristics and cycle life.
s Do not use or leave the phone in direct sunlight or in a car heated by
sunshine. The battery may generate excessive heat, smoke, or ﬂame. It
also might cause deterioration of battery’s characteristics or cycle life.
s If skin or clothing is smeared with liquid from the battery, wash with fresh
water. It may cause the skin inﬂammation.
s Please take your phone to an authorized service center immediately if this
occurs.
s Do not handle the phone with wet hands while charging. It may cause an
electric shock or seriously damage your phone.
s Do not place or answer calls while charging the phone as it may shortcircuit the phone and/or cause electric shock or ﬁre.
s The charger and adapter are intended for indoor use only.
s Insert the battery charger horizontally into the wall power socket.
s Talking on your phone for an extended period of time may reduce call
quality due to heat generated during use.
s Do not use harsh chemicals (such as alcohol, benzene, thinners, etc.) or
detergents to clean your phone as this could cause a ﬁre.
s Do not place or answer calls while charging the phone as it may shortcircuit the phone and/or cause electric shock or ﬁre.

Explosion, Shock, and Fire Hazards
s Do not put your phone in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
s Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty.

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s When using the power plug, ensure that it’s ﬁrmly connected. If not, it
may cause excessive heat or ﬁre.
s If you put your phone in a pocket or bag without covering the receptacle
of the phone (power plug pin), metallic articles (such as a coin, paperclip
or pen) may short-circuit the phone and may cause an explosion. Always
cover the receptacle when not in use.

General Notice
s Do not place items containing magnetic components such as a credit
card, phone card, bank book, or subway ticket near your phone. The
magnetism of the phone may damage the data stored in the magnetic
strip.
s Talking on your phone for a long period of time may reduce call quality
due to heat generated during use.
s When the phone is not used for a long period time, store it in a safe place
with the power cord unplugged.
s Using the phone in proximity to receiving equipment (i.e., TV or radio)
may cause interference to the phone.
s Do not use the phone if the antenna is damaged. If a damaged antenna
contacts skin, it may cause a slight burn. Please contact an LG Authorized
Service Center to replace the damaged antenna.
s Do not immerse your phone in water, liquid, or expose to high humidity. If
the phone is expose to liquid, turn it off immediately and bring it to an LG
Authorized Service Center.
s Do not paint your phone.
s The data saved in your phone might be deleted due to careless use,
repair of the phone, or upgrade of the software. Please backup your
important phone numbers (Ringtones, text messages, voice messages,
pictures, and videos could also be deleted.) The manufacturer is not liable
for damage due to the loss of data.
s When you use the phone in public places, set the ringtone to vibration so
you don’t disturb others.

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s Do not turn your phone on or off when putting it to your ear.
s Use accessories, such as earphones and headsets, with caution. Ensure
that cables are tucked away safely.

FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices
and Radiological Health Consumer Update on Mobile Phones:
1. Do wireless phones pose a health hazard?
The available scientiﬁc evidence does not show that any health problems
are associated with using wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones emit low levels of
Radio Frequency (RF) energy in the microwave range while being used.
They also emit very low levels of RF when in standby mode. Whereas high
levels of RF can produce health effects (by heating tissue), exposure to low
level RF that does not produce heating effects causes no known adverse
health effects. Many studies of low level RF exposures have not found any
biological effects. Some studies have suggested that some biological
effects may occur, but such ﬁndings have not been conﬁrmed by additional
research. In some cases, other researchers have had difﬁculty in
reproducing those studies, or in determining the reasons for inconsistent
results.
2. What is the FDA’s role concerning the safety of wireless phones?
Under the law, the FDA does not review the safety of radiation-emitting
consumer products such as wireless phones before they can be sold, as it
does with new drugs or medical devices. However, the agency has
authority to take action if wireless phones are shown to emit Radio
Frequency (RF) energy at a level that is hazardous to the user. In such a
case, the FDA could require the manufacturers of wireless phones to notify
users of the health hazard and to repair, replace, or recall the phones so
that the hazard no longer exists.

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Although the existing scientiﬁc data do not justify FDA regulatory actions,
the FDA has urged the wireless phone industry to take a number of steps,
including the following:
s Support needed research into possible biological effects of RF of the type
emitted by wireless phones;
s Design wireless phones in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
s Cooperate in providing users of wireless phones with the best possible
information on possible effects of wireless phone use on human health.
The FDA belongs to an interagency working group of the federal agencies
that have responsibility for different aspects of RF safety to ensure
coordinated efforts at the federal level. The following agencies belong to
this working group:
s National Institute for Occupational Safety and Health
s Environmental Protection Agency
s Occupational Safety and Health Administration
s National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities for wireless phones with the
Federal Communications Commission (FCC). All phones that are sold in the
United States must comply with FCC safety guidelines that limit RF
exposure. The FCC relies on the FDA and other health agencies for safety
questions about wireless phones.
The FCC also regulates the base stations that the wireless phone networks
rely upon. While these base stations operate at higher power than do the
wireless phones themselves, the RF exposures that people get from these
base stations are typically thousands of times lower than those they can
get from wireless phones. Base stations are thus not the subject of the
safety questions discussed in this document.

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3. What kinds of phones are the subject of this update?
The term “wireless phone” refers here to handheld wireless phones with
built-in antennas, often called “cell”, “mobile”, or “PCS” phones. These
types of wireless phones can expose the user to measurable Radio
Frequency (RF) energy because of the short distance between the phone
and the user’s head.
These RF exposures are limited by FCC safety guidelines that were
developed with the advice of the FDA and other federal health and safety
agencies. When the phone is located at greater distances from the user,
the exposure to RF is drastically lower because a person’s RF exposure
decreases rapidly with increasing distance from the source. The so-called
“cordless phones,” which have a base unit connected to the telephone
wiring in a house, typically operate at far lower power levels, and thus
produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conﬂicting results, and many
studies have suffered from ﬂaws in their research methods. Animal
experiments investigating the effects of Radio Frequency (RF) energy
exposures characteristic of wireless phones have yielded conﬂicting results
that often cannot be repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. However, many of the studies
that showed increased tumor development used animals that had been
genetically engineered or treated with cancer-causing chemicals so as to be
pre-disposed to develop cancer in the absence of RF exposure. Other
studies exposed the animals to RF for up to 22 hours per day. These
conditions are not similar to the conditions under which people use
wireless phones, so we do not know with certainty what the results of
such studies mean for human health. Three large epidemiology studies
have been published since December 2000. Between them, the studies
investigated any possible association between the use of wireless phones
and primary brain cancer, glioma, meningioma, or acoustic neuroma,
tumors of the brain or salivary gland, leukemia, or other cancers. None of
the studies demonstrated the existence of any harmful health effects from

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wireless phone RF exposures. However, none of the studies can answer
questions about long-term exposures, since the average period of phone
use in these studies was around three years.
5. What research is needed to decide whether RF exposure from wireless
phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless phones would provide some of the data that are
needed. Lifetime animal exposure studies could be completed in a few
years. However, very large numbers of animals would be needed to provide
reliable proof of a cancer promoting effect if one exists. Epidemiological
studies can provide data that is directly applicable to human populations,
but ten or more years follow-up may be needed to provide answers about
some health effects, such as cancer. This is because the interval between
the time of exposure to a cancer-causing agent and the time tumors
develop — if they do — may be many, many years. The interpretation of
epidemiological studies is hampered by difﬁculties in measuring actual RF
exposure during day-to-day use of wireless phones. Many factors affect
this measurement, such as the angle at which the phone is held, or which
model of phone is used.
6. What is the FDA doing to ﬁnd out more about the possible health
effects of wireless phone RF?
The FDA is working with the U.S. National Toxicology Program and with
groups of investigators around the world to ensure that high priority animal
studies are conducted to address important questions about the effects of
exposure to Radio Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in
1996. An inﬂuential result of this work has been the development of a
detailed agenda of research needs that has driven the establishment of
new research programs around the world. The project has also helped
develop a series of public information documents on EMF issues.
The FDA and the Cellular Telecommunications & Internet Association (CTIA)
have a formal Cooperative Research And Development Agreement

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(CRADA) to do research on wireless phone safety. The FDA provides the
scientiﬁc oversight, obtaining input from experts in government, industry,
and academic organizations. CTIA-funded research is conducted through
contracts with independent investigators. The initial research will include
both laboratory studies and studies of wireless phone users. The CRADA
will also include a broad assessment of additional research needs in the
context of the latest research developments around the world.
7. How can I ﬁnd out how much Radio Frequency energy exposure I can
get by using my wireless phone?
All phones sold in the United States must comply with Federal
Communications Commission (FCC) guidelines that limit Radio Frequency
(RF) energy exposures. The FCC established these guidelines in
consultation with the FDA and the other federal health and safety agencies.
The FCC limit for RF exposure from wireless phones is set at a Speciﬁc
Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit
is consistent with the safety standards developed by the Institute of
Electrical and Electronic Engineering (IEEE) and the National Council on
Radiation Protection and Measurement. The exposure limit takes into
consideration the body’s ability to remove heat from the tissues that absorb
energy from the wireless phone and is set well below levels known to have
effects. Manufacturers of wireless phones must report the RF exposure
level for each model of phone to the FCC. The FCC website (http://www.
fcc.gov/oet/rfsafety) gives directions for locating the FCC identiﬁcation
number on your phone so you can ﬁnd your phone’s RF exposure level in
the online listing.
8. What has the FDA done to measure the Radio Frequency energy
coming from wireless phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a
technical standard for measuring the Radio Frequency (RF) energy
exposure from wireless phones and other wireless handsets with the
participation and leadership of FDA scientists and engineers. The standard,
“Recommended Practice for Determining the Spatial-Peak Speciﬁc
Absorption Rate (SAR) in the Human Body Due to Wireless
Communications Devices: Experimental Techniques”, sets forth the ﬁrst

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consistent test methodology for measuring the rate at which RF is
deposited in the heads of wireless phone users. The test method uses a
tissue-simulating model of the human head. Standardized SAR test
methodology is expected to greatly improve the consistency of
measurements made at different laboratories on the same phone. SAR is
the measurement of the amount of energy absorbed in tissue, either by the
whole body or a small part of the body. It is measured in watts/kg (or
milliwatts/g) of matter. This measurement is used to determine whether a
wireless phone complies with safety guidelines.
9. What steps can I take to reduce my exposure to Radio Frequency
energy from my wireless phone?
If there is a risk from these products — and at this point we do not know
that there is — it is probably very small. But if you are concerned about
avoiding even potential risks, you can take a few simple steps to minimize
your exposure to Radio Frequency (RF) energy. Since time is a key factor in
how much exposure a person receives, reducing the amount of time spent
using a wireless phone will reduce RF exposure. If you must conduct
extended conversations by wireless phone every day, you could place more
distance between your body and the source of the RF, since the exposure
level drops off dramatically with distance. For example, you could use a
headset and carry the wireless phone away from your body or use a
wireless phone connected to a remote antenna. Again, the scientiﬁc data
does not demonstrate that wireless phones are harmful. But if you are
concerned about the RF exposure from these products, you can use
measures like those described above to reduce your RF exposure from
wireless phone use.
10. What about children using wireless phones?
The scientiﬁc evidence does not show a danger to users of wireless
phones, including children and teenagers. If you want to take steps to
lower exposure to Radio Frequency (RF) energy, the measures described
above would apply to children and teenagers using wireless phones.
Reducing the time of wireless phone use and increasing the distance
between the user and the RF source will reduce RF exposure.

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Some groups sponsored by other national governments have advised that
children be discouraged from using wireless phones at all. For example, the
government in the United Kingdom distributed leaﬂets containing such a
recommendation in December 2000. They noted that no evidence exists
that using a wireless phone causes brain tumors or other ill effects. Their
recommendation to limit wireless phone use by children was strictly
precautionary; it was not based on scientiﬁc evidence that any health
hazard exists.
11. What about wireless phone interference with medical equipment?
Radio Frequency (RF) energy from wireless phones can interact with some
electronic devices. For this reason, the FDA helped develop a detailed test
method to measure Electro Magnetic Interference (EMI) of implanted
cardiac pacemakers and deﬁbrillators from wireless telephones. This test
method is now part of a standard sponsored by the Association for the
Advancement of Medical Instrumentation (AAMI). The ﬁnal draft, a joint
effort by the FDA, medical device manufacturers, and many other groups,
was completed in late 2000. This standard will allow manufacturers to
ensure that cardiac pacemakers and deﬁbrillators are safe from wireless
phone EMI.
The FDA has tested hearing aids for interference from handheld wireless
phones and helped develop a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This standard speciﬁes test
methods and performance requirements for hearing aids and wireless
phones so that no interference occurs when a person uses a “compatible”
phone and a “compatible” hearing aid at the same time. This standard was
approved by the IEEE in 2000.
The FDA continues to monitor the use of wireless phones for possible
interactions with other medical devices. Should harmful interference be
found to occur, the FDA will conduct testing to assess the interference and
work to resolve the problem.
12. Where can I ﬁnd additional information?
For additional information, please refer to the following resources:

Safety

FDA web page on wireless phones
(http://www.fda.gov/cellphones/)
Federal Communications Commission (FCC) RF Safety Program
(http://www.fcc.gov/oet/rfsafety)
International Commission on Non-lonizing Radiation Protection
(http://www.icnirp.de)
World Health Organization (WHO) International EMF Project
(http://www.who.int/emf)
National Radiological Protection Board (UK)
(http://www.hpa.org.uk/radiation/)

Driving
Check the laws and regulations on the use of wireless phones in the areas
where you drive and always obey them. Also, if using your phone while
driving, please observe the following:
s Give full attention to driving -- driving safely is your ﬁrst responsibility;
s Use hands-free operation, if available;
s Pull off the road and park before making or answering a call if driving
conditions or the law require it.

10 Driver Safety Tips
Your wireless phone gives you the powerful ability to communicate by
voice almost anywhere, anytime. An important responsibility accompanies
the beneﬁts of wireless phones, one that every user must uphold.
When operating a car, driving is your ﬁrst responsibility. When using your
wireless phone behind the wheel of a car, practice good common sense
and remember the following tips:
1. Get to know your wireless phone and its features such as speed dial
and redial. Carefully read your instruction manual and learn to take
advantage of valuable features most phones offer, including automatic
redial and memory. Also, work to memorize the phone keypad so you

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can use the speed dial function without taking your attention off the
road.
2. When available, use a hands-free device. A number of hands-free
wireless phone accessories are readily available today. Whether you
choose an installed mounted device for your wireless phone or a
speaker phone accessory, take advantage of these devices if available
to you.
3. Make sure you place your wireless phone within easy reach and where
you can reach it without removing your eyes from the road. If you get
an incoming call at an inconvenient time, if possible, let your voicemail
answer it for you.
4. Suspend conversations during hazardous driving conditions or
situations. Let the person you are speaking with know you are driving; if
necessary, suspend the call in heavy trafﬁc or hazardous weather
conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy
trafﬁc. As a driver, your ﬁrst responsibility is to pay attention to the road.
5. Don’t take notes or look up phone numbers while driving. If you are
reading an address book or business card, or writing a “to-do” list while
driving a car, you are not watching where you are going. It is common
sense. Do not get caught in a dangerous situation because you are
reading or writing and not paying attention to the road or nearby
vehicles.
6. Dial sensibly and assess the trafﬁc; if possible, place calls when you are
not moving or before pulling into trafﬁc. Try to plan your calls before you
begin your trip or attempt to coincide your calls with times you may be
stopped at a stop sign, red light, or otherwise stationary. But if you need
to dial while driving, follow this simple tip -- dial only a few numbers,
check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix;
they are distracting and even dangerous when you are behind the
wheel of a car. Make people you are talking with aware you are driving
and if necessary, suspend conversations which have the potential to
divert your attention from the road.

Safety

8. Use your wireless phone to call for help. Your wireless phone is one of
the greatest tools you can own to protect yourself and your family in
dangerous situations -- with your phone at your side, help is only three
numbers away. Dial 911 or other local emergency number in the case of
ﬁre, trafﬁc accident, road hazard, or medical emergency. Remember, it’s
a free call on your wireless phone!
9. Use your wireless phone to help others in emergencies. Your wireless
phone provides you a perfect opportunity to be a “Good Samaritan” in
your community. If you see an auto accident, crime in progress or other
serious emergency where lives are in danger, call 911 or other local
emergency number, as you would want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving
may require attention, but are not urgent enough to merit a call for
emergency services. But you can still use your wireless phone to lend a
hand. If you see a broken-down vehicle posing no serious hazard, a
broken trafﬁc signal, a minor trafﬁc accident where no one appears
injured or a vehicle you know to be stolen, call roadside assistance or
other special non-emergency wireless number
The above tips are meant as general guidelines. Before deciding to use
your mobile device while operating a vehicle, it is recommended that you
consult your applicable jurisdiction’s local laws or other regulations
regarding such use. Such laws or other regulations may prohibit or
otherwise restrict the manner in which a driver may use his or her phone
while operating a vehicle.

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WINDOWS PHONE 8.1 SOFTWARE LICENSE
TERMS
These license terms are between you and the manufacturer that distributes
the software and device. These terms apply to the software that came
preinstalled on your device, including the media on which you may have
received the software, and your related obligations. These terms also
contain a binding arbitration clause and class action waiver as described
in Section 14 below. If you live in the United States, these terms affect
your rights to resolve a dispute with the manufacturer, or with Microsoft,
so you should read them carefully. Please read all the terms contained
herein, including any linked and incorporated terms. All of the terms are
important and together create a legal agreement.
The software on this device includes software licensed by the
manufacturer from Microsoft Corporation or its afﬁliates.
These terms also apply to any manufacturer, or Microsoft updates,
supplements, Internet-based services, and support services for this
software (including applications developed by or on behalf of Microsoft
preinstalled on your device “Windows Phone Apps”), unless those items
are accompanied by other terms. Preinstalled apps that are not Windows
Phone Apps are licensed under the terms presented to you when you sign
up to use the Windows Phone Store, unless other terms are provided with
the apps, in which case those other terms will apply to the corresponding
apps. Additional contract terms may also govern your installation and use of
other software or services offered for use with your device, including those
provided by Microsoft, the manufacturer or your network operator. If you
are updating to Windows Phone 8.1, the licenses to any apps that were
preinstalled by your manufacturer or network operator continue to apply
after the update.
You are responsible for using your device in a safe and legal manner.
By accepting these license terms or using the software, you agree to all
of the terms below. If you do not accept or comply with these terms, you
may not use the software. You may contact the manufacturer to determine
its return policy and return the software or device for a refund or credit

Safety

under that policy. You must comply with that policy, which might require
you to return the software with the entire device on which the software is
installed for a refund or credit, if any.
1. USE RIGHTS.
You may use the software only on the device with which you acquired the
software.
2. ADDITIONAL LICENSING REQUIREMENTS AND/OR USE RIGHTS.
a. Other Software, Web Sites and Services. These license terms apply to
software on the device (including Windows Phone Apps), and updates.
The software may include third party software and other copyrighted
material. Applicable terms, attributions and disclaimers for certain third
party software and copyright material that may be included in the
software may be found at http://go.microsoft.com/
fwlink/?LinkId=254125. Additional terms may also govern your
installation and use of other software or services offered for use with
your device, including those provided by Microsoft, the manufacturer or
your network operator. If there are separate license terms provided with
any software that grant additional rights (and that do not expressly
conﬂict with these license terms) you also have those rights.
You may be able to access third-party Web sites or services from the
device. Microsoft is not responsible for third party Web sites, services or
content available through those third-party Web Sites and services. You
are solely responsible for your dealings with third parties (including
advertisers). Your use of third party Web sites or services may be subject
to that third party’s terms and conditions.
Your device may include access to Facebook content and services. If so,
the Facebook terms for users are located at: http://www.facebook.
com/#!/terms.php?ref=pf.
b. Device Functionality and Network Operator Agreement. All or certain
portions of the device software may be inoperable if you do not have and
maintain a service account with a network operator, or if the network
operator’s network is not operating or conﬁgured to operate with the
device.

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Some features on your device use cellular networks as a default method
of connecting to and using features and services. You may incur charges
related to Internet access, data transfer (e.g., uploading photos) and
other services per the terms of the data plan and any other agreements
you have with your network operator related to your device. To turn
cellular data on and off, go to Settings>cellular. You are responsible for
complying with your agreement with your network operator, including
payment of any network operator charges.
c. Windows Phone Update. Your device periodically checks for software
updates for the operating system and applications on your device. By
accepting these terms, you agree that these software updates may be
automatically downloaded and installed on your device. During
installation of operating system updates, you may not be able to use
your device. In certain cases, installation of an update may be required
before you are able to use all or certain features of the device or device
services. After an update, some features, services or peripherals may
work differently or stop working.
You may only obtain updates to the software from Microsoft or
authorized sources.
These terms for the original software govern the updated software. If
the update is accompanied by license terms, then those terms apply.
d. Services. Except as otherwise speciﬁed in these terms, your use of any
services on the device may be subject to terms of use or terms of
service that may accompany the services. Data or services charges may
apply.
3. SCOPE OF LICENSE.
The software is licensed, not sold. These terms only give you some rights
to use the software. The manufacturer and Microsoft reserve all other
rights. Unless applicable law gives you more rights, you may use the
software only as expressly permitted in these terms.
Under these terms, you are granted the right to run one copy of the
software on one device, for use by one person at a time, but only if you
comply with all the terms contained herein.

Safety

In doing so, you must comply with any technical limitations in the software
that allow you to use it only in certain ways. You may not:
s work around any technical limitations in the software;
s reverse engineer, decompile or disassemble the software;
s make more copies of the software than speciﬁed in these terms;
s publish the software for others to copy;
s rent, lease or lend the software; or
s use the software for commercial software hosting services.
4. INTERNET-BASED FEATURES; CONSENT TO INFORMATION
COLLECTION.
Microsoft provides Internet-based services with the software, and if you
choose to use online features, cookies may be set. These services or
features may be changed or cancelled at any time. Certain features of the
software and services connect to Microsoft or service provider computer
systems over the Internet. In some cases, you will not receive a separate
notice when they connect. In some cases, you may switch off these
features or not use them. Microsoft uses certain information collected from
you to operate and provide the services. Additionally, as part of the
services, Microsoft may also automatically upload information about your
device, your use of the services and services performance. Please read the
Windows Phone 8.1 Privacy Statement, available at http://go.microsoft.
com/fwlink/?LinkID=390046, to learn how Microsoft uses and protects your
content and information, and how to block, control and delete cookies. By
using these services, you consent to the collection, use and disclosure of
your content and information in accordance with the Windows Phone 8.1
Terms of Use, available at http://go.microsoft.com/fwlink/?LinkId=390213
and the Windows Phone 8.1 Privacy Statement.
The SmartScreen Filter on your device will check the addresses of
webpages and downloads you attempt to view against a frequently
updated list of webpages and downloads that have been reported to
Microsoft as unsafe or suspicious. More information can be found by
visiting the Internet Explorer Privacy Statement at http://go.microsoft.com/

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fwlink/?linkid=280122. You may not, either manually or by enabling or
authorizing any software or service, copy, display, distribute, collect or store
any data provided by the SmartScreen Filter.
5. MAPPING FEATURE AND THIRD PARTY DATA COLLECTION
Some of the mapping features and services on your device may be
provided by Nokia. For example, maps and trafﬁc information may be
retrieved from Nokia online services and you may be able to download
maps from a Nokia service in the maps settings menu. As part of delivering
these services, Nokia may collect certain information about your device and
use of the services to provide and improve Nokia products. By using
mapping features and services provided by Nokia, you agree to the Nokia
Service Terms (available at http://nokia.mobi/privacy/services/terms/
nokia-service) as applicable to the mapping features and services and
Privacy Policy (http://nokia.mobi/privacy/policy).
6. DIGITAL RIGHTS MANAGEMENT TECHNOLOGY.
Some content owners use Windows Phone digital rights management
technology (DRM) to protect their intellectual property, including by
disabling the software’s ability to play protected content if Windows Phone
DRM fails. You agree that Microsoft may include a revocation list with the
licenses.
7. H.264/AVC AND MPEG-4 VISUAL STANDARDS AND VC-1 VIDEO
STANDARDS.
THIS DEVISE MAY INCLUDE TECHNOLOGY THAT IS LICENSED UNDER
THE AVC, THE VC-1, AND THE MPEG-4 PART 2 VISUAL PATENT
PORTFOLIO LICENSES FOR THE PERSONAL AND NON-COMMERCIAL
USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH
THE ABOVE STANDARDS (“VIDEO STANDARDS”) AND/OR (ii) DECODE
AVC, VC-1, AND MPEG-4 PART 2 VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE SUCH VIDEO. NO LICENSE IS GRANTED OR
SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION
MAY BE OBTAINED FROM MPEG LA, L.L.C SEE WWW.MPEGLA.COM.

Safety

8. NETWORK ACCESS.
If you connect your device to an account on a network managed by an
administrator such as at work, the network administrator can modify or
disable features or apps on your device. For example, the network
administrator can (i) remove your access to personal accounts such as
email and social networks; (ii) prevent you from using or installing certain
applications, including applications you may have purchased; (iii) remotely
delete all your content and settings including content on an SD Card; (iv)
prevent you from resetting your device back to factory settings; and (v)
prevent you from removing the account from your device. Additionally, the
network administrator can install software, certiﬁcates and proﬁles on your
device, and can obtain information from your device (including personal
information). You should check with your network administrator to see
which policies will apply to your device.
9. PRODUCT VALIDATION.
Product validation associates the use of the software with a speciﬁc device.
Because product validation is meant to identify unauthorized changes to
the software and prevent unlicensed use of the software, you may not
bypass or circumvent product validation.
10. TRANSFER TO A THIRD PARTY.
You may make a one-time transfer of your rights to the software to another
party in connection with your transfer of ownership of your device, if you
restore your device to the factory settings. You can do this by going to
Settings>about and tap reset my phone. You may not retain any copies of
the software.
11. NO WARRANTIES FOR THE SOFTWARE.
The software is licensed “as is”. To the maximum extent permitted by
law, you bear the risk of using it. Microsoft gives no express warranties,
guarantees or conditions for your device or the software on it unless
applicable law requires otherwise. You may have additional consumer
rights or statutory guarantees under local laws that these terms cannot
change. To the extent permitted under your local laws, Microsoft

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excludes all warranties and conditions implied by local laws, including
the implied warranties of merchantability, quality, or ﬁtness for a
particular purpose and non-infringement. Check with the manufacturer to
determine if your device is covered by a warranty.
12. LIABILITY LIMITATIONS.
Except for any refund the manufacturer may provide for the device, and
to the maximum extent permitted by applicable law, you cannot recover
any other damages, including direct, consequential, lost proﬁts, special,
indirect or incidental damages.
This limitation applies to:
s anything related to the software, services, corruption or loss of data,
failure to transmit or receive data, content (including code) on third
party Internet sites or third party programs, and
s claims for breach of contract, breach of warranty, guarantee or
condition, strict liability, negligence, or other tort regarding the device,
software and services.
It also applies even if
s repair, replacement or a refund for the software does not fully
compensate you for any losses; or
s Microsoft knew or should have known about the possibility of the
damages.
Some states, countries or other territories do not allow the exclusion or
limitation of incidental or consequential damages, so some portions of
the above limitation or exclusion may not apply to you.
13. EXPORT RESTRICTIONS.
The software and services are subject to United States and other
jurisdictions’ export and technology laws and you agree to comply with all
such applicable laws and regulations that apply to the software and
services. These laws include restrictions on destinations, end users and
end use. For additional information, see www.microsoft.com/exporting.

Safety

14. BINDING ARBITRATION AND CLASS ACTION WAIVER.
If you live in the United States, this section applies to any dispute EXCEPT
DISPUTES RELATING TO THE ENFORCEMENT OR VALIDITY OF YOUR,
MICROSOFT’S, OR THE MANUFACTURER’S INTELLECTUAL PROPERTY
RIGHTS, (OR YOUR OR ANY OF THEIR LICENSORS’ INTELLECTUAL
PROPERTY RIGHTS). ”Dispute” means any dispute, action, or other
controversy between you and the manufacturer, or you and Microsoft,
concerning the software (including its price) or this agreement, whether in
contract, warranty, tort, statute, regulation, ordinance, or any other legal or
equitable basis. Dispute will be given the broadest possible meaning
allowable under law.
a. Notice of Dispute.
In the event of a Dispute, you or the manufacturer, or Microsoft, must
give the others a Notice of Dispute, which is a written statement of the
name, address, and contact information of the party giving it, the facts
giving rise to the Dispute, and the relief requested. Send it by U.S. Mail
to the manufacturer, ATTN: LEGAL DEPARTMENT. Mail a Notice of
Dispute with Microsoft to Microsoft Corporation, ATTN: LCA
ARBITRATION, One Microsoft Way, Redmond, WA 98052-6399. A form
is available at go.microsoft.com/fwlink/?LinkId=245499. The
manufacturer, or Microsoft, will send any Notice of Dispute to you by
U.S. Mail to your address if we have it, or otherwise to your email
address. You and the manufacturer, or Microsoft, will attempt to resolve
any Dispute through informal negotiation within sixty (60) days from the
date the Notice of Dispute is sent. After sixty (60) days, you or the
manufacturer, or Microsoft, may commence arbitration.
b. Small Claims Court.
You may also litigate any Dispute in small claims court in your county of
residence or the manufacturer’s principal place of business (or in King
County, Washington if your Dispute is with Microsoft), if the Dispute
meets all requirements to be heard in the small claims court. You may
litigate in small claims court whether or not you negotiated informally
ﬁrst.

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c. Binding Arbitration.
If you and the manufacturer, or Microsoft, do not resolve any Dispute
by informal negotiation or in small claims court, any other effort to
resolve the Dispute will be conducted exclusively by individual binding
arbitration governed by the Federal Arbitration Act (“FAA”). Class
arbitrations are not permitted. You are giving up the right to litigate
Disputes in court before a judge or jury (or participate in court as a
party or class member). Instead, all Disputes will be resolved before a
neutral arbitrator, whose decision will be ﬁnal except for a limited right of
appeal under the FAA. Any court with jurisdiction over the parties may
enforce the arbitrator’s award.
d. Class Action Waiver.
Any proceedings to resolve or litigate any Dispute in any forum will be
conducted solely on an individual basis. Neither you, the manufacturer,
nor Microsoft, will seek to have any Dispute heard as a class action,
private attorney general action, or in any other proceeding in which either
party acts or proposes to act in a representative capacity. No arbitration
or other proceeding will be combined with another without the prior
written consent of all parties to all affected arbitrations or proceedings.
e. Arbitration Procedure.
Any arbitration will be conducted by the American Arbitration Association
(the “AAA”) under its Commercial Arbitration Rules. If you are an
individual and use the software for personal or household use, or if the
value of the Dispute is $75,000 USD or less whether or not you are an
individual or how you use the software, its Supplementary Procedures
for Consumer-Related Disputes will also apply. To commence arbitration,
submit a Commercial Arbitration Rules Demand for Arbitration form to
the AAA. You may request a telephonic or in-person hearing by following
the AAA rules. In a Dispute involving $10,000 USD or less, any hearing
will be telephonic unless the arbitrator ﬁnds good cause to hold an
in-person hearing instead. For a form or more information, see adr.org or
call 1-800-778-7879. You agree to commence arbitration only in your
county of residence or in the manufacturer’s principal place of business
(or in King County, Washington if your Dispute is with Microsoft). The
manufacturer agrees to commence arbitration only in your county of
residence. The arbitrator may award the same damages to you

Safety

individually as a court could. The arbitrator may award declaratory or
injunctive relief only to you individually, and only to the extent required to
satisfy your individual claim.
f. Arbitration Fees and Payments.
s Disputes Involving $75,000 USD or Less.
The manufacturer will promptly reimburse your ﬁling fees and pay the
AAA’s and arbitrator’s fees and expenses. If you reject the
manufacturer’s last written settlement offer made before the arbitrator
was appointed (“last written offer”), your Dispute goes all the way to an
arbitrator’s decision (called an “award”), and the arbitrator awards you
more than the last written offer, the manufacturer will: (i) pay you the
greater of the award or $1,000 USD; (ii) pay twice your reasonable
attorney’s fees, if any; and (iii) reimburse any expenses (including expert
witness fees and costs) that your attorney reasonably accrues for
investigating, preparing, and pursuing your claim in arbitration. The
arbitrator will determine the amounts. The AAA rules will govern
payment of ﬁling fees and the AAA’s and arbitrator’s fees and expenses.
s Disputes Involving Any Amount.
In any arbitration you commence, the manufacturer will seek its AAA or
arbitrator’s fees and expenses, or your ﬁling fees it reimbursed, only if
the arbitrator ﬁnds the arbitration frivolous or brought for an improper
purpose. In any arbitration the manufacturer commences, the
manufacturer will pay all ﬁling, AAA, and arbitrator’s fees and expenses.
It will not seek its attorney’s fees or expenses from you in any
arbitration. Fees and expenses are not counted in determining how
much a Dispute involves.
g. Claims or Disputes Must Be Filed Within One Year.
To the extent permitted by law, any claim or Dispute to which Section 14
applies must be ﬁled within one year in small claims court (Section 14b),
or in arbitration (Section 14c). The one-year period begins when the claim
or Dispute ﬁrst could be ﬁled. If such a claim or Dispute is not ﬁled
within one year, it is permanently barred.

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h. Severability.
If the class action waiver in Section 14d is found to be illegal or
unenforceable as to all or some parts of a Dispute, then Section 14 will
not apply to those parts. Instead, those parts will be severed and
proceed in a court of law, with the remaining parts proceeding in
arbitration. If any other provision of Section 14 is found to be illegal or
unenforceable, that provision will be severed with the remainder of
Section 14 remaining in full force and effect.
i. Dispute with Microsoft.
If your Dispute is with Microsoft, Microsoft agrees to do everything the
manufacturer agrees to do in Section 14, and you agree to do everything
regarding Microsoft that Section 14 requires you to do regarding the
manufacturer.

FAQ

If you encounter any issues while using your new phone, please check to
see if they are described in this section so you can resolve them without
taking the phone in for service or calling a service representative.
CATEGORY SUB-CATEGORY

QUESTION

ANSWER

Bluetooth

Bluetooth
Devices

What are the
functions available via
Bluetooth?

Stereo/Mono headset and Car Kit
connections are available. When your
phone is connected to another phone
via Bluetooth, you can receive contacts
data.

Bluetooth

Bluetooth
Headset

If my Bluetooth
headset is connected,
can I listen to my
music through my
3.5mm wired
headphones?

A wired headphone connection will
override the Bluetooth connection
when both are connected. As a result,
you won't be able to listen to music
through your Bluetooth headset.

Data

Contacts Data
Backup

How can I back up
my contacts data?

Your contacts data can be synchronized
between your phone and Microsoft
Outlook account.

Data

Synchronization

Is it possible to
synchronize all of the
Email folders?

All of your Email folders are
synchronized. From the Email app, tap
the Menu icon , then tap folders to
view them.

Phone
Function

YouTube™

Is it possible to play
YouTube videos?

Yes, YouTube videos are supported but
may have to be viewed through the
YouTube app (instead of the Internet
Explorer app).

Phone
Function

Ringtone

Is there a ﬁle size
limitation for when I
want to use an .MP3
ﬁle as a ringtone?

There's no ﬁle size limitation.

Phone
Function

Navigation

Is it possible to install
another navigation
app on my phone?

Any app that's available on Store and is
compatible with the hardware can be
installed and used.

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CATEGORY SUB-CATEGORY

QUESTION

ANSWER

Phone
Function

Synchronization

Is it possible to
synchronize my
contacts from all of
my email accounts?

Microsoft account (Outlook.com), MS
Exchange server (company email
server), and Google contacts can be
synchronized.

Phone
Function

Security

What are the phone’s
security functions?

You can set the phone to require the
entry of an unlock sequence (password)
before the phone can be accessed or
used.

Yes, but they are dialed from the speed
dial tab instead of the dialpad.

Phone
Function

Speed Dial

Is Speed Dialing
supported?

NOTE You can also pin a contact
directly to your Start screen for quick
dialing.
To set a Speed Dial:
1. Open the Phone app Hub.
2. Swipe to the speed dial tab.
3. Tap the add icon , then tap the
desired contact (and the number, if
more than more one is saved).

Phone
Function

Memory

Will I know when my
memory is full?

Yes, you'll receive a notiﬁcation.

FAQ

CATEGORY SUB-CATEGORY

QUESTION

ANSWER
The phone has multi-lingual capabilities.
To change the phone's software
language:
1. Swipe down from the top of the
screen, then tap ALL SETTINGS .
2. Tap language.
3. Tap add languages.
4. Checkmark the language(s) you want
to add, tap the done icon , then
tap restart phone.

Phone
Function

Language
Support

Is it possible to
change the language?

NOTE If the new language is already
supported by another of your phone's
software languages, restart phone
won't be displayed in the menu
because it isn't necessary to restart
your phone.
To set the keyboard to type multiple
languages:
1. Swipe down from the top of the
screen, tap ALL SETTINGS , then
tap keyboard.
2. Tap add keyboards, then checkmark
the languages you want to be able to
type.
3. Tap the done icon .

Phone
Function

Language
Support

Which languages are
supported when
using Store?

Supported languages depend on the
system language. Also, applications
may not support all languages.

VPN

How do I set up a
VPN?

VPN access conﬁguration is different
according to each company. To
conﬁgure VPN access from your phone,
you must obtain the details from your
company’s network administrator.

Screen Time Out

My screen turns off
after only 30 seconds.
How can I change the
amount of time for
the backlight to turn
off?

1. Swipe down the from the top of the
screen, then tap ALL SETTINGS
> lock screen.
2. Tap Screen times out after, then tap
the setting you want to use.

133

134

FAQ

CATEGORY SUB-CATEGORY

Phone
Function

Wi-Fi and 4G

Start Screen

Application

QUESTION

When Wi-Fi and 4G
are both available,
which service will my
phone use?

Is it possible to
remove an app from
the Start screen?

I downloaded an app
and it causes a lot of
errors. How do I
remove it?

ANSWER
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there won't be any
notiﬁcation when your phone switches
from one to the other.
To know which data connection is
or Wi-Fi icon
being used, check the
in the Status Bar at the top of your
screen.
Yes. Just touch and hold its icon until
is displayed at the
the Unpin icon
top of the app's Tile. Tap it to remove
the app.
1. Swipe down from the top of the
screen, then tap ALL SETTINGS
> storage sense > phone >
apps+games.
2. Tap the select icon , then
checkmark the apps you want to
remove.
3. Tap uninstall, then tap yes.
NOTE If you installed the app on your
microSD card, go to ALL SETTINGS
> storage sense > SD card >
apps+games to uninstall it.

Phone
Function

Ringtones

Can I use music ﬁles
for my ringtones?

Yes. After saving a music ﬁle as a
ringtone, you can use it anywhere you
can set ringtones as an alert.
Copy music ﬁles into your phone's
Ringtone folder to use them as alerts.

Phone
Function

Alarm

Will my alarm be
audible or will it go off
if the phone is turned
off?

No, that functionality isn't supported.

Phone
Function

Alarm

If my ringer volume is
set to Off or Vibrate,
will I hear my alarm?

Your alarm is programmed to be audible
even in these scenarios.

FAQ

CATEGORY SUB-CATEGORY

Phone
Spec

Battery Time

QUESTION
What is the maximum
amount of time my
phone’s battery will
last before I need to
recharge it?

ANSWER

Talk Time: Approximately 1320 minutes
Standby Time: Approximately 22 days

To perform a Factory data reset:

Recovery
Solution

Factory Data
Reset

How can I perform a
Factory data reset if I
can’t access the
phone’s Settings
menu?

1. Turn the phone off.
2. Press and hold the following keys at
the same time: the Volume Down
Key + the Power/Lock Key .
3. Release only the Power/Lock Key
when the LG logo appears on the
screen.
4. When the exclamation mark (!)
appears on the screen, press the
following four keys in this order: the
Volume Up Key > the Volume
Down Key > the Power/Lock Key
> the Volume Down Key .
NOTE Press the Power/Lock Key to
exit without performing a Factory data
reset.
5. Your phone will perform a Factory
data reset and erase all personal data
from the phone’s memory.
Attention:
If a Factory data reset is performed, all
installed apps and user data will be
erased. Please remember to back up
any important data before performing a
Factory data reset.

Recovery
Solution

Power Reset

The phone is
locked-up and does
not function. How can
I reset it?

In the case of a malfunction or lock up
error, press and hold both Power/Lock
Key and Volume Down Key for 10
seconds to reset the phone.

135

136

LIMITED WARRANTY STATEMENT

1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its
enclosed accessories will be free from defects in material and
workmanship, according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12) MONTHS
beginning on the date of purchase of the product with valid proof of
purchase, or absent valid proof of purchase, FIFTEEN (15) MONTHS
from date of manufacture as determined by the unit’s manufacture date
code.
(2) The limited warranty extends only to the original purchaser of the
product and is not assignable or transferable to any subsequent
purchaser/end user.
(3) This warranty is good only to the original purchaser of the product during
the warranty period as long as it is in the U.S., including Alaska, Hawaii,
U.S. Territories and Canada.
(4) The external housing and cosmetic parts shall be free of defects at the
time of shipment and, therefore, shall not be covered under these
limited warranty terms.
(5) Upon request from LG, the consumer must provide information to
reasonably prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the
Customer Service Department of LG. LG shall bear the cost of shipping
the product back to the consumer after the completion of service under
this limited warranty.

2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its
normal and customary manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modiﬁcations,
unauthorized connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not the
fault of LG, including damage caused by shipping, blown fuses, spills of
food or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
(4) That the Customer Service Department at LG was not notiﬁed by
consumer of the alleged defect or malfunction of the product during the
applicable limited warranty period.

LIMITED WARRANTY STATEMENT

(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied
either in fact or by operations of law, statutory or otherwise, including,
but not limited to any implied warranty of marketability or ﬁtness for a
particular use.
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).

3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price
of any unit that does not conform to this limited warranty. LG may choose
at its option to use functionally equivalent re-conditioned, refurbished or
new units or parts or any units. In addition, LG will not re-install or back-up
any data, applications or software that you have added to your phone. It is
therefore recommended that you back-up any such data or information
prior to sending the unit to LG to avoid the permanent loss of such
information.

4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION OF
ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE
USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER
DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE
OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MARKETABILITY APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or
consequential damages or limitations on how long an implied warranty
lasts; so these limitations or exclusions may not apply to you. This warranty

137

138

LIMITED WARRANTY STATEMENT

gives you speciﬁc legal rights and you may also have other rights which
vary from state to state.

5. HOW TO GET WARRANTY SERVICE:
If you experience any problems with either the Bluetooth headset or the
mobile handset, in each case as may be covered by this limited warranty,
you need only return the affected device. For example, if a problem exists
with the Bluetooth headset, please DO NOT return your mobile handset
with the headset. Likewise, if a problem exists with the mobile handset,
please DO NOT return the Bluetooth Headset with the handset.
To obtain warranty service, please call or fax to the following telephone
numbers from anywhere in the continental United States:

Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://us.lgservice.com. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL
35824

DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS.
Please call or write for the location of the LG authorized service center
nearest you and for the procedures for obtaining warranty claims.

LIMITED WARRANTY STATEMENT

7.11 Warranty Laws
The following laws govern warranties that arise in retail sales of
consumer goods:
ţ The California Song-Beverly Consumer Warranty Act [CC §§1790
et seq],
ţ The California Uniform Commercial Code, Division Two [Com C
§§2101 et seq], and
ţ The federal Magnuson-Moss Warranty Federal Trade Commission
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703].
A typical Magnuson-Moss Act warranty is a written promise that
the product is free of defects or a written promise to refund, repair,
or replace defective goods. [See 15 USC §2301(6).] Remedies
include damages for failing to honor a written warranty or service
contract or for violating disclosure provisions. [See 15 USC
§2310(d).] Except for some labeling and disclosure requirements,
the federal Act does not preempt state law. [See 15 USC §2311.]
The Consumer Warranty Act does not affect the rights and obligations
of parties under the state Uniform Commercial Code, except the
provisions of the Act prevail over provisions of the Commercial Code
when they conﬂict. [CC §1790.3.]
For purposes of small claims actions, this course will focus on rights
and duties under the state laws.

139

140

LIMITED WARRANTY STATEMENT

Notice: Open Source Software
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for
a charge covering the cost of performing such distribution (such as the
cost of media, shipping, and handling) upon email request to
opensource@lge.com. This offer is valid for three (3) years from the date
on which you purchased the product.

Index

Numbers
10 Driver Safety Tips 117

Cortana 30

Driving 117

Adding an event to your
calendar 68

Dual Play 60

Airplane Mode 35

Alarms 71

Email 54

Answering or Rejecting
Calls 42

Apps Corner 34
Apps: How to View, Open,
and Switch 24
Avoid potential hearing
loss. 101

B
Browse with tabs 49

C
Calculator 70

Factory Reset 33
FCC Hearing-Aid
Compatibility (HAC)
Regulations for Wireless
Devices 99

L
Languages 21
Lense picker 58
LG Camera 56
Locking and Unlocking the
Screen 14
Locking Your Phone 22

M
Managing Notiﬁcations 28
Manual Bing search 31
Maps 72
Microsoft Account 15
Music 62

FDA Consumer Update 110
Finding Your Lost Phone 35

O
Ofﬁce 73

G
Getting to Know the Start
Screen 24

OneDrive 45
Optimizing Battery Life 13
Options During a Call 43

Calendar 68

Camera and Video 56

Help 6

P
People 51

Capturing a screen shot 22
Charge the Phone 8

Phone Overview 4

Charging the Phone 11

Important Customer
Information 1

Phone’s Status Icons 17

Connecting to Mobile
Networks 37
Connecting to Wi-Fi
Networks 37
Consumer Information
About Radio Frequency
Emissions 93
Consumer Information on
SAR 97

Inserting and Removing the
Memory Card 11
Insert the Battery 7

K
Kid’s Corner 33

Photos and Videos 60
Pinch-to-zoom 61
Placing and Ending Calls 40

Q
QSlide apps on the
Notiﬁcations panel 30
QuickMemo+ 66

141

142

Index

Record Videos 57

Viewing event details 69

Remove the Back Cover 7

Viewing your Calendar and
events 68

Removing the Battery and
SIM Card 9
Replace the Back Cover 8
Reset protection 16
Reset your phone 16

S
Safety 89
Safety Information 106
Searching Your Phone and
the Web 30
Setting and Activating
Alarms 71
Settings 75
Setting Up Your Phone 7
Start 24
Step 5. Turning Your Phone
On and Off 9
Store 47

T
Table of Contents 2
Taking Pictures 56
Text Input Methods 20
TIA Safety Information 102
Touch Screen 18

U
USB Connection Mode 39

Viewing your Calendar and
events 68

W
Web Browser 48

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