this manual before using or repairing the monitor. United States federal law restricts this device to sale, distribution, or use by or on the order of a licensed medical practitioner. Warnings and cautions WARNING Safety risk. Make frequent electrical and visual checks on cables, sensors, and electrode wires. All cables, sensors, and electrode
statement of intended use published in this manual. Welch Allyn, Connex, SureTemp, and SureBP are registered trademarks of Welch Allyn.
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Service manual
Software versions 2.0X 2.4X
© 2018 Welch Allyn. All rights are reserved. To support the intended use of the product described in this publication, the purchaser of the product is permitted to copy this publication, for internal distribution only, from the media provided by Welch Allyn. No other use, reproduction, or distribution of this publication, or any part of it, is permitted without written permission from Welch Allyn. Welch Allyn assumes no responsibility for any injury to anyone, or for any illegal or improper use of the product, that may result from failure to use this product in accordance with the instructions, cautions, warnings, or statement of intended use published in this manual. Welch Allyn, Connex, SureTemp, and SureBP are registered trademarks of Welch Allyn. Oridion is a registered trademark of Oridion Medical 1987 Ltd. No implied license. Possession or purchase of this device does not convey any express or implied license to use the device with unauthorized CO2 sampling products which would, alone, or in combination with this device, fall within the scope of one or more of the patents relating to this device and/or CO2 sampling products. RRa is a trademark of; and SET, SpHb, rainbow, and Masimo are registered trademarks of Masimo Corporation. Possession or purchase of a Masimo-equipped device does not convey any express or implied license to use the device with unauthorized sensors or cables which would, alone or in combination with this device, fall within the scope of one or more of the patents relating to this device. Nellcor is a registered trademark of Covidien, PLC. Braun and ThermoScan are registered trademarks of Braun GmbH. Nonin is a registered trademark of Nonin Medical, Inc. Bluetooth is a registered trademark of Bluetooth SIG. Welch Allyn has provided Clinical Dynamics of CT, LLC, the calibration tables (CALTables) for use in its AccuPulse and AccuSim NIBP Simulators. For more information, visit http://www.clinicaldynamics.com/ contact.htm Software in this product is Copyright 2018 Welch Allyn or its vendors. All rights are reserved. The software is protected by United States of America copyright laws and international treaty provisions applicable worldwide. Under such laws, the licensee is entitled to use the copy of the software incorporated with this instrument as intended in the operation of the product in which it is embedded. The software may not be copied, decompiled, reverse-engineered, disassembled, or otherwise reduced to human-perceivable form. This is not a sale of the software or any copy of the software; all right, title, and ownership of the software remain with Welch Allyn or its vendors. This product may contain software known as "free" or "open source" software (FOSS). Welch Allyn uses and supports the use of FOSS. We believe that FOSS makes our products more robust and secure, and gives us and our customers greater flexibility. To learn more about FOSS that may be used in this product, please visit our FOSS website at www.welchallyn.com/opensource. Where required, a copy of FOSS source code is available on our FOSS website. For patent information, please visit www.welchallyn.com/patents. For information about any Welch Allyn product, contact your local Welch Allyn representative: www.welchallyn.com/about/company/locations.htm. DIR 80024005 Ver. A Revision date: 2018-10
Welch Allyn, Inc. 4341 State Street Road Skaneateles Falls, NY 13153 USA www.welchallyn.com
Regulatory Affairs Representative Welch Allyn Limited Navan Business Park Dublin Road Navan, County Meath Republic of Ireland
iii
Contents
Symbols ................................................................................................... 1 Safety ....................................................................................................... 5
Warnings and cautions ......................................................................................... 5 General safety considerations .............................................................................. 6 Electrostatic discharge (ESD) ............................................................................... 6
Overview .................................................................................................. 9
Purpose and scope .............................................................................................. 9 Technical support services ................................................................................. 10 Recommended service intervals ........................................................................ 14 The Welch Allyn Service Tool ............................................................................ 15 Battery performance .......................................................................................... 16
Controls, indicators, and connectors ................................................... 19 Service menu ......................................................................................... 23
Advanced settings and Service tabs .................................................................. 23 General tab ......................................................................................................... 23 Self-tests tab ...................................................................................................... 27 Logs tab ............................................................................................................. 27 Device tab .......................................................................................................... 27 Licensing tab ...................................................................................................... 28 Password tab ..................................................................................................... 28
Power-up sequence ............................................................................... 29 Troubleshooting .................................................................................... 31
Symptoms and solutions ................................................................................... 31 Technical alarm messages ................................................................................. 46
Disassembly and repair ........................................................................ 67
Required tools and equipment ........................................................................... 69 Disassembly overview ....................................................................................... 70
Section A ................................................................................................ 71
Power down the device ..................................................................................... 71 Remove the battery ........................................................................................... 72 Remove the rear housing ................................................................................... 73 Remove the communications door .................................................................... 75 Disassemble the rear housing ........................................................................... 78
iv Contents
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Disassemble the main chassis ........................................................................... 86 Disassemble the front housing ........................................................................ 112
Section B .............................................................................................. 127
Power down the device ................................................................................... 128 Remove the battery ......................................................................................... 128 Remove the rear housing ................................................................................. 129 Remove the communications door .................................................................. 132 Disassemble the rear housing ......................................................................... 135 Disassemble the main chassis ......................................................................... 145 Disassemble the front housing ........................................................................ 172
Functional verification and calibration .............................................. 187
Functional verification tests ............................................................................. 187 Basic functional verification checks ................................................................. 190
Electrical safety testing ....................................................................... 209
Ground stud connector .................................................................................... 210
Options, upgrades, and licenses ........................................................ 211
Available options, upgrades, and licenses ....................................................... 212 Install options ................................................................................................... 214 Host firmware requirements ............................................................................ 217 Masimo parameter upgrades ........................................................................... 217 Configure options ............................................................................................. 218 Wireless radio security credentials .................................................................. 218 Certification authority (CA) root certificates ..................................................... 222 Chinese fonts and input method editor (IME) tables ....................................... 223
Field replaceable units ........................................................................ 225
IEC 60601 compatibility table for service kits .................................................. 225 Rear housing .................................................................................................... 232 Bottom housing ............................................................................................... 240 Extended bottom housing ................................................................................ 243 Extended top housing ...................................................................................... 245 Top housing ..................................................................................................... 245 Side panels ....................................................................................................... 247 Front housing and midsection .......................................................................... 248 Miscellaneous parts ......................................................................................... 253 Combined kits .................................................................................................. 253 Options ............................................................................................................ 254 Braun ThermoScan PRO 6000 thermometer and dock ................................... 265 Braun ThermoScan PRO 4000 thermometer and dock ................................... 266 Service parts for Braun ThermoScan PRO thermometers and dock ............... 267 Licenses ........................................................................................................... 268 Partners in Care service and support agreements ........................................... 269 Service and repair training ................................................................................ 271 Service tools .................................................................................................... 271
Appendices .......................................................................................... 273
Decontamination and cleaning requirements for returns ................................. 273 Identifying the monitor and subsystems ......................................................... 276
Service manual
Contents v Factory defaults ............................................................................................... 279 Disassembly and repair reference ................................................................... 299 Interconnect diagram ....................................................................................... 308 Service and maintenance toolset ..................................................................... 311 Service record .................................................................................................. 314
vi Contents
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
1
Symbols
For information on the origin of these symbols, see the Welch Allyn symbols glossary: www.welchallyn.com/symbolsglossary.
Documentation symbols
WARNING The warning statements in this manual identify conditions or practices that could lead to illness, injury, or death.
CAUTION The caution statements in this manual identify conditions or practices that could result in damage to the equipment or other property, or loss of data. This definition applies to both yellow and black and white symbols.
Power symbols
Follow the operating instructions/directions for use (DFU) -- mandatory action. A copy of the DFU is available on this website. A printed copy of the DFU can be ordered from Welch Allyn for delivery within 7 days.
Power on/Display power-saving [recent models]
Equipotential terminal
Power on/Display power-saving [older models]
(on the display) monitor is plugged into Alternating Current power (on the monitor, green indicator) Alternating Current power present, battery fully charged
Battery absent or faulty Battery charge level
2 Symbols
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
(on the monitor, amber indicator) Alternating Current power present, battery is charging Alternating Current (AC)
Direct current (DC)
Rated power input, DC
Connectivity symbols
USB
Wireless signal strength · Best (4 bars) · Good (3 bars) · Fair (2 bars) · Weak (1 bar) · No signal (no bars) · No connection (blank)
Connected to central station
Miscellaneous symbols
CO2 sampling input
Reorder number
Do not reuse
Nonionizing electromagnetic radiation
Battery cover Rechargeable battery Li-ion battery Rated power input, AC
Ethernet RJ-45 Nurse call [recent models] Nurse call [older models] Disconnected from central station
CO2 sampling output/exhaust Serial number China RoHS markings for control of pollution caused by electronic information products. XX indicates Environmentally Friendly Use Period in years. Recycle the product separate from other disposables
Service manual
Symbols 3
Restrictions for use of wireless device in Europe. European Community's Class 2 radio equipment. Defibrillation-proof Type BF applied parts
Atmospheric pressure limitation
Call for maintenance
Defibrillation-proof Type CF applied parts Not for injection
Transport and storage temperature range Maximum safe working load limits (specific values presented with symbol) Recycle
Do not expose to open flame
Humidity limitation
Mass in kilograms (kg)
IPX1 (Vital Signs Monitor)
Degree of protection provided by the enclosure with respect to harmful ingress of liquids
IPX0
(Integrated Wall System)
Keep dry
Product identifier Prescription only or "For Use by or on the order of a licensed medical professional" FCC logo
KC mark Manufacturer
Global Trade Item Number Authorized Representative of the European Community Meets essential requirements of European Medical Device Directive 93/42/EEC Australian Communications and Media Authority (ACMA) Radio Compliance Mark (RCM)
4 Symbols
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
5
Safety
All users of the monitor must read and understand all safety information presented in this manual before using or repairing the monitor. United States federal law restricts this device to sale, distribution, or use by or on the order of a licensed medical practitioner.
Warnings and cautions
WARNING Safety risk. Make frequent electrical and visual checks on cables, sensors, and electrode wires. All cables, sensors, and electrode wires must be inspected and properly maintained and in proper working order to allow the equipment to function properly and to protect patients. WARNING Safety risk. Place the system and accessories in locations where they cannot harm the patient should they fall from a shelf or mount. WARNING Fire and explosion hazard. Do not operate the system in the presence of a flammable anesthetic mixture with air, oxygen, or nitrous oxide; in oxygen-enriched environments; or in any other potentially explosive environment. WARNING Inaccurate measurement risk. Dust and particle ingress can affect the accuracy of blood pressure measurements. Use the system in clean environments to ensure measurement accuracy. If you notice dust or lint build-up on the system's vent openings, have the system inspected and cleaned by a qualified service technician. WARNING Defective batteries can damage the device. If the battery shows any signs of damage or cracking, replace it immediately, and only with a battery approved by Welch Allyn. CAUTION Before disassembling the device or installing options, disconnect the patient from the system, power down the device, and disconnect the AC power and any attached accessories (for example, SpO2 sensors, blood pressure hoses and cuffs, and temperature probes) from the device. CAUTION To ensure that the system meets its performance specifications, store and use the system in an environment that maintains the specified temperature and humidity ranges.
6 Safety
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
CAUTION The system may not function properly if dropped or damaged. Protect it from severe impact and shock. Do not use the system if you notice any signs of damage.
CAUTION Do not connect more than one patient to a system or connect more than one system to a patient.
CAUTION Do not operate the system in the presence of magnetic resonance imaging (MRI) or hyperbaric chambers.
CAUTION Do not autoclave the system. Autoclave accessories only if the manufacturer's instructions clearly approve it.
General safety considerations
· If the monitor detects an unrecoverable problem, it displays an error message. For more information see "Troubleshooting."
· To ensure patient safety, use only accessories recommended or supplied by Welch Allyn. (See the accessories list on the user documentation CD or www.welchallyn.com.) Always use accessories according to your facility's standards and according to the manufacturer's recommendations and instructions. Always follow the manufacturer's directions for use.
· Welch Allyn recommends that only Welch Allyn service personnel or an authorized repair center perform warranty service. Performing unauthorized service on a device that is within warranty may void the warranty.
Electrostatic discharge (ESD)
CAUTION Electrostatic discharge (ESD) can damage or destroy electronic components. Handle static-sensitive components only at static-safe workstation.
CAUTION Assume that all electrical and electronic components of the monitor are static-sensitive.
Electrostatic discharge is a sudden current flowing from a charged object to another object or to ground. Electrostatic charges can accumulate on common items such as foam drinking cups, cellophane tape, synthetic clothing, untreated foam packaging material, and untreated plastic bags and work folders, to name only a few.
Electronic components and assemblies, if not properly protected against ESD, can be permanently damaged or destroyed when near or in contact with electrostatically charged objects. When you handle components or assemblies that are not in protective bags and you are not sure whether they are static-sensitive, assume that they are staticsensitive and handle them accordingly.
Service manual
Safety 7
· Perform all service procedures in a static-protected environment. Always use techniques and equipment designed to protect personnel and equipment from electrostatic discharge.
· Remove static-sensitive components and assemblies from their static-shielding bags only at static-safe workstations--a properly grounded table and grounded floor mat-- and only when you are wearing a grounded wrist strap (with a resistor of at least 1 megohm in series) or other grounding device.
· Use only grounded tools when inserting, adjusting, or removing static-sensitive components and assemblies.
· Remove or insert static-sensitive components and assemblies only with monitor power turned off.
· Insert and seal static-sensitive components and assemblies into their original staticshielding bags before removing them from static-protected areas.
· Always test your ground strap, bench mat, conductive work surface, and ground cord before removing components and assemblies from their protective bags and before beginning any disassembly or assembly procedures.
8 Safety
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
9
Overview
Purpose and scope
This manual is a reference for periodic preventive maintenance and corrective service procedures for the Welch Allyn Connex Vital Signs Monitor 6000 Series, firmware versions 2.0X2.4X. It is intended for use only by trained and qualified service personnel. Corrective service is supported to the level of field-replaceable units. These include circuit-board assemblies and some subassemblies, case parts, and other parts.
CAUTION No component-level repair of circuit boards and subassemblies is supported. Use only the repair procedures described in this manual. WARNING When performing a service procedure, follow the instructions exactly as presented in this manual. Failure to do so could damage the device, invalidate the product warranty, and cause serious personal injury. Find instructions for functional testing and performance verification in the Welch Allyn Service Tool help files. This manual applies only to this device. For servicing of any other device, see the service manual for the specific device. Service work not described in this manual must be performed by qualified service personnel at the factory or at an authorized Welch Allyn service center.
Related documents
When using this manual, refer to the following: · Welch Allyn Connex® Devices Directions for use, Software version 2.4X
(on the user documentation CD) · Welch Allyn Service Tool
http://www.welchallyn.com/en/service-support/service-center/service-tool.html · Welch Allyn Service Tool Installation and configuration guide
http://www.welchallyn.com/en/service-support/service-center/service-tool.html · Welch Allyn Braun ThermoScan® PRO 6000 Ear Thermometer, Service manual
click here to download the PDF · Welch Allyn 9600 Plus Calibration Tester Directions for use · Welch Allyn Radio Configuration guide click here to download the PDF · Welch Allyn website: www.welchallyn.com
10 Overview
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Technical support services
Welch Allyn offers the following technical support services: · Telephone support · Loaner equipment · Service agreements · Service training · Replacement service parts · Product service For information on any of these services, go to www.welchallyn.com.
Service loaners
For warranty or non-warranty repairs not covered under a support agreement, loaners are available for a nominal charge, subject to availability. Payment is required prior to shipment for all loaners not covered under a support agreement. Welch Allyn Service Centers that provide repair service for this product can, on request, loan a device for use while the device is being repaired. Loaned devices are provided free of charge for products repaired while under a support agreement that includes a free loaner provision. Loaner equipment for the individual component modules is not available.
Service options
Partners in Care service agreements
While product warranties provide basic assurance of Welch Allyn hardware quality, they may not include the full range of services and support you need. Welch Allyn offers premium service and support through our Partners in Care program. Whether you service your own devices and require a minimum of support or rely on us to service your device, Welch Allyn provides a program that will meet your needs. A list of available service and support agreements is presented in the "Field replaceable units" section of this manual. For more information, call your sales representative or visit our website: http://www.welchallyn.com/en/service-support.html.
Warranty service
All repairs on products under warranty must be performed or approved by Welch Allyn. Refer all warranty service to Welch Allyn Product Service or another authorized Welch Allyn Service Center. Obtain a Return Material Authorization (RMA) number for all returns to Welch Allyn Product Service from our website: http://www.welchallyn.com/en/service-support/submit-a-repair.html.
CAUTION Unauthorized repairs will void the product warranty.
Service manual
Overview 11
Non-warranty service
Welch Allyn product service and authorized service centers support non-warranty repairs. Contact any Welch Allyn regional service center for pricing and service options. Welch Allyn offers modular repair parts for sale to support non-warranty service. This service must be performed only by qualified end-user biomedical/clinical engineers using this service manual. Service training is available from Welch Allyn for biomedical/clinical engineers. Follow this link for more information.
Repairs
A Welch Allyn Service Center must perform all repairs on products under warranty, unless you have purchased a Welch Allyn Partners in Care Biomed agreement allowing you to service the device while under warranty.
CAUTION Unauthorized repairs will void the product warranty.
Qualified service personnel or a Welch Allyn Service Center should repair products out of warranty. If you are advised to return a product to Welch Allyn for repair or routine maintenance, schedule the repair with the service center nearest you. Welch Allyn Technical Support If you have a problem with the device that you cannot resolve, call the Welch Allyn Technical Support Center nearest you for assistance. A representative will assist you in troubleshooting the problem and will make every effort to solve the problem over the phone, potentially avoiding an unnecessary return. To expedite response to your issue, be prepared to provide details on how (steps executed) and when (time and date) the problem occurred. Also, log and configuration files captured on the device can assist with diagnosis and troubleshooting. You can easily save these files from the device to a flash drive using controls on the Service tab. See the "Service menu" section of this manual for details. If your product requires warranty, extended warranty, or non-warranty repair service, a Welch Allyn Technical Support representative will record all necessary information to issue an RMA number. The support representative will provide you with the address of the Welch Allyn Service Center to send your device to. Technical support is available during local business hours.
Returning products
When returning a product to Welch Allyn for service, ensure that you have the following information: · Product name, model number, and serial number. This information may be found on
the product and serial number labels on the bottom of the device.
12 Overview
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· A complete return shipping address. · A contact name and phone number. · Any special shipping instructions. · A purchase order number or credit card number if the product is not covered by a
warranty. · A Partners in Care contract number if product is covered under a service agreement. · A full description of the problem or service request.
1. Obtain an RMA number: · Visit us on the web at www.welchallyn.com/customer-self-service.htm, or · Contact Welch Allyn to make a request.
Note
Welch Allyn does not accept returned products without an RMA.
2. Ship the device to Welch Allyn, observing these rules: a. Remove from the package the battery, all hoses, connectors, cables, sensors, power cords, and other ancillary products and equipment, except those items that might be associated with the problem. b. Follow shipping and handling requirements regarding Lithium-ion batteries to comply with new IATA regulations.
Requirements for returning Lithium-ion batteries
· Remove the Lithium-ion battery from the device. You cannot ship these devices with batteries installed.
· Follow packaging requirements (presented next in this section). · Do not ship any battery that has been physically damaged or shows signs of
leakage. · Do not ship any battery that has been recalled by the supplier or
manufacturer. · Do not ship any waste batteries that should be recycled or discarded. · Do not ship multiple batteries together. · Use ground transportation only to ship Lithium-ion batteries.
Packaging requirements for Lithium-ion batteries and associated devices · Use packaging provided by Welch Allyn or the battery manufacturer to pack the battery. Seal the battery in the anti-static bag and place it in the shipping box. Return shipments without approved packing materials will not be accepted.
Service manual
Overview 13
Note
If the original shipping carton or replacement battery shipping box is unavailable, consult the manufacturer website for information regarding shipping Lithiumion batteries: http://www.iata.org/lithiumbatteries
· If returning both the battery and the device, pack the battery and the device separately.
· If returning multiple batteries, pack and ship each battery individually. Do not consolidate multiple batteries in a single package.
c. Clean the device.
Note
To ensure safe receipt of your device by the service center and to expedite processing and return of the device to you, thoroughly clean all residues from the device before you ship it to Welch Allyn. For decontamination and cleaning requirements, see the appendices. If a returned device is found to be contaminated with bodily fluids, it will be returned at the owner's expense. United States federal regulations prohibit the processing of any device contaminated with blood-borne pathogens. Welch Allyn thoroughly cleans all returned devices on receipt, but any device that cannot be adequately cleaned cannot be repaired.
d. Pack the device. Put the device, enclosed in a plastic bag with a packing list, into the original shipping carton with the original packing materials or into another appropriate shipping carton, and seal appropriately for shipping. Remember that batteries must be removed from devices before packing and shipping them for return.
e. Write the Welch Allyn RMA number with the Welch Allyn address on the outside of the shipping carton.
WARNING Safety risk. Do not ship any battery that has been physically damaged or shows signs of leakage unless you receive specific instructions which meet the requirements for the shipment of Lithium batteries. Dispose of damaged or leaking batteries in an environmentally safe manner consistent with local regulations.
WARNING Safety risk. Do not pack a defective battery in checked or carry-on baggage if traveling by air.
Note
In the United States, the applicable regulations can be found in the Code of Federal Regulations (CFR). Refer to 49 CFR 173.185 for shipping lithium batteries by air or ground. Use 49 CFR 172.102 sections 29, 188, 189, A54, A55, A100, A101, A103, and A104 to find the special provisions for shipping lithium batteries.
14 Overview
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Recommended service intervals
To confirm that the device is functioning within the design specifications, perform periodic service as indicated in the following table. Customers who have the Standard unlicensed edition of the Welch Allyn Service Tool can perform the basic functional verification and calibration procedures referenced in the table by following the instructions in this manual. If you have the Gold licensed edition of the service tool, use the tool to perform a complete functional verification and calibration of the device in lieu of performing the basic tests.
Component
Service interval
Service procedure
NIBP module
Annually
Basic functional verification
SpO2 module
Annually
Basic functional verification
SpHb parameter
Annually
Basic functional verification
EarlySense module
N/A
N/A
RRa parameter
N/A
N/A
CO2 module 1
Annually or 1200 hours (whichever Calibration (first time only) comes first)
Annually or 4000 hours (whichever Calibration comes first)
30,000 hours
Replace the module
SureTemp Plus
Annually
Basic functional verification
ECG
N/A
N/A
Braun ThermoScan PRO 6000
Annually
Basic functional verification
Braun ThermoScan PRO 4000
Annually
Basic functional verification
Battery
300 charge cycles
Replace the battery
Housing
Annually
Clean air vents to prevent dust buildup
1Initially calibrate the module after 1200 operating hours, then once a year or after 4000 operating hours, whichever comes first. The initial calibration should not occur before 720 hours of use. If the initial calibration is done before 720 hours of use, the module will reset to require its next calibration after 1200 hours, instead of after 4000 hours.
Use the service tool, Gold licensed edition, to perform a complete functional verification and calibration of the device whenever any of the following conditions exist: · Based on the basic functional verification, the device does not meet specifications · The device has been dropped or otherwise damaged · The device is malfunctioning · The case has been opened · An internal part has been replaced (battery excluded)
Service manual
Overview 15
Note
For instructions on using the Gold licensed edition, see the service tool help files.
Maintenance
For device maintenance information, see "Maintenance and service" in the device's directions for use. Covered topics include the following: · Replacing the printer paper · Inspecting and cleaning the device and accessories · Changing the battery
The Welch Allyn Service Tool
The Welch Allyn Service Tool is available in the following editions: · Standard unlicensed: Download from http://www.welchallyn.com/service tool. · Gold licensed: Required to perform complete functional verification and calibration.
This edition requires an additional license. For more information about acquiring this license, contact Welch Allyn.
Note
To qualify for the Gold license, you must attend the Welch Allyn technical training course or complete online training for the device.
Clinicians and technical service personnel can use the service tool to manage and maintain supported Welch Allyn products. You can use the service tool to do the following: · Review device information. When connected to the device, the service tool lists
installed modules, installed firmware and hardware versions, warranty and repair information, status, and usage history. · Receive notifications when periodic maintenance is needed. The service tool can help you manage and maintain your entire inventory of supported Welch Allyn products. Through the remote service function, the service tool can connect to Welch Allyn Customer Service. With this functionality you can automatically receive firmware updates and feature upgrades for your supported products, including software upgrades for the service tool. · Install updates and upgrades. The service tool can read the firmware version for each module and check for available updates or upgrades. · Create a work list. The work list provides information about service actions-- referred to as work orders--that are waiting for you to perform on your maintained devices. Work orders may include periodic calibrations, upgrades, or license installations. · Schedule periodic maintenance. You can use the service tool to set the service interval for each maintained device. · Create and load certificates. You can use the service tool to create and load root CA certificates on each maintained device with the required radio configuration and software version. · View and save logs. You can download and save log files from the device for analysis to help diagnose and identify reported issues.
16 Overview
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· Create user accounts. Administrators can create user accounts and set permission levels to control access to the features, allowing one group to perform administrative tasks and another to perform service tasks. Restricting access prevents the service tool from being used to make unauthorized changes on a connected device.
· Perform functional verification and calibration. The service tool can check any device requiring calibration and, if necessary, calibrate the device to match the design specifications. This feature is not supported for all products and requires the service tool, Gold licensed edition, for each supported product.
· Recover devices. In the rare case where a device can no longer boot because of corrupted firmware, the service tool can connect the device to Welch Allyn Technical Support to reinstall the firmware.
· Extensible. The service tool software accepts new plug-ins to support future Welch Allyn products.
Some of these features are enabled for any user (Standard unlicensed edition). Others require special user account privileges or a Welch Allyn service contract (Gold licensed edition). If you require gold-level support for a Welch Allyn product, please contact Welch Allyn technical support.
Battery performance
About the battery
The device uses a rechargeable Lithium-ion smart battery. Internal circuitry enables the battery to report its condition to the device. The device displays the battery status via the LED power indicator, icons on the screen, and status messages appearing in the Device Status area of the display. Battery information may be collected using the service tool.
New batteries are shipped from the manufacturer with a 30 percent charge to extend shelf life. When installing a new battery in the device, you must plug the device into AC power to wake up the battery. If the AC power is not applied to the device, the new battery will appear discharged.
The Device Status area displays a low-battery status message when 30 minutes of power remain and again when 5 minutes remain.
Battery charging is provided by the device's internal power supply.
For a complete list of battery specifications, see the device's directions for use.
Best practices
The following practices help to extend the life of the battery and the device.
WARNING Safety risk. When handling and storing Lithium batteries: Avoid mechanical or electrical abuse. Batteries may explode or cause burns, if disassembled, crushed, or exposed to fire or high temperatures. Do not short or install with incorrect polarity. · Whenever possible, keep the monitor plugged in to charge the battery. · Remove the battery when storing the device for an extended amount of time. · Replace batteries that trigger a low battery status message when fully charged. · Do not use damaged or leaking batteries.
Service manual
Overview 17
· Store batteries with a 30 to 50 percent charge. · Store batteries within the temperature range indicated for each period:
For storage less than 30 days: Maintain temperature between 4 °F and 122 °F (20 °C and 50 °C).
For storage between 30 days and 90 days: Maintain temperature between 4 °F and 104 °F (20 °C and 40 °C).
For storage more than 90 days up to 2 years: Maintain temperature between 4 °F and 95 °F (20 °C and 35 °C).
· Recycle batteries where ever possible. In the United States call 1-877-723-1297 for information about recycling your Lithium-ion battery or go to the Call2Recycle website at http://www.call2recycle.org for additional information.
· When recycling is not an option dispose of batteries in an environmentally safe manner consistent with local regulations.
Factors affecting battery operating time
The following settings and conditions affect the battery operating time: · The display brightness setting · The display power-saver setting · The device power-down setting · Frequency and duration of alarms and alerts · Amount of motion artifact during NIBP measurements · Radio searching for an access point
18 Overview
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
19
Controls, indicators, and connectors
The following diagrams show a full-featured monitor. Your monitor, based on size or configuration, might not contain all of these features.
Top-Left-Front view
No. Feature 1 Printer 2 Light bar 3 Thermometry 4 Thermometry 5 Thermometry (connector behind cover) 6 LCD screen
7 Battery compartment (behind cover)
Description Printer provides a printout of patient and device information. Provides a visual alarm with red and amber LEDs. Temperature probe cover box. Temperature probe. Secures the probe connection to the monitor. 1024 x 600 pixels color touchscreen provides a graphical user interface. Houses the lithium-ion battery.
20 Controls, indicators, and connectors
No. Feature 8 Blood pressure 9 Pulse oximetry
10 CO2 11 CO2
Right-Back-Bottom view
1
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Description
Supports dual-lumen or single-lumen hoses.
Nellcor or Masimo rainbow SET module. The Nellcor module measures SpO2 and pulse rate. The Masimo module measures SpO2, pulse rate, SpHb, and RRa.
Note
SpHb and RRa are optional parameters but cannot be configured together.
Note
Monitors configured with RRa cannot be configured with CO2.
CO2 sampling exhaust port. CO2 sampling input connector (behind cover).
2 3 4
5
13 12
11 10
No. Feature 1 Power switch and LED
2 Ethernet RJ-45 3 USB client
6
9
87
Description
Power-on/Display power-saving button. The LED indicates the charging status when the monitor is connected to AC power: · Green: The battery is charged. · Amber: The battery is charging.
Provides a hardwired connection to the computer network. Provides a connection to an external computer for testing and software upgrades.
Service manual
Controls, indicators, and connectors 21
No. Feature 4 Nurse call
5 Fan exhaust 6 Ground lug (equipotential terminal)
7 Power connection 8 Mobile stand mounting hardware 9 Recess for mounting plate
10 USB connector door
11 Fan intake 12 Speaker 13 Patient movement
Description Provides a connection to the hospital nurse call system. (Not available on the 6300 model.)
Provided for electrical safety testing and as a means for connection of a potential-equalization conductor. Provides an external AC power connection. Secures the mounting plate to the monitor. Secures the monitor when the monitor is mounted on the mobile stand or wall. Provides access to host USB connections for optional accessories.
Provides tones.
The EarlySense module monitors patient movement, respiration (RR), and pulse rate.
Note
Monitors configured with RRa and CO2 cannot be configured with EarlySense.
22 Controls, indicators, and connectors
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
23
Service menu
Advanced settings and Service tabs
The Advanced tab provides password-protected access to the monitor's Advanced settings (or Admin mode), enabling nurse administrators, biomedical engineers, and/or service engineers to configure specific features. The Advanced tab also presents readonly information about the monitor. The password to enter Advanced settings is configurable and can also be set to expire. See the "Password" topic at the end of this section for more details.
Note
You cannot enter Advanced settings if sensors or physiological alarms are active or if vital sign measurements are displayed.
General tab
Restore factory default settings
Note
This process deletes the custom data file. All custom data will be lost.
Note
Restoring the radio default settings on a device equipped with a Newmar radio will remove all installed wireless certificates.
1. Go to the Service tabs as described in "Access the Service tabs." 2. Touch the General tab. 3. Restore factory default settings:
· To restore radio settings to factory default values, touch Radio settings.
24 Service menu
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· To restore all current settings to factory default values, touch All settings. · To delete all root certificates currently installed, touch Root CA certificates. A confirmation dialog appears. 4. Touch OK. The factory default settings are restored.
If you selected Radio settings, the radio reboots, and the device remains powered on.
If you selected All settings or Root CA certificates, the device reboots.
Save the device configuration or custom data to a drive
You can save the device configuration or custom data (custom modifiers and custom scoring) to a USB flash drive. You can use the saved configuration to restore the device's configuration or to copy this configuration to use on other devices. You can use the saved custom data to restore custom modifiers or custom scores, or you can copy them to another device.
Note Note
Not all flash drives are supported.
When saving the device configuration, the location ID and asset tag information are not included in the configuration file.
Note
Save to USB does not support saving root CA and wireless certificates.
1. Connect a flash drive to the USB port. 2. Go to the Service tabs as described in "Access the Service tabs." 3. Touch the General tab. 4. Touch Save to USB.
A confirmation dialog appears. You can save the device configuration or custom data if either custom scores or custom modifiers are present. 5. Touch OK.
If the selected file or files already exist on the USB flash drive, a popup dialog appears with the message "Device configuration file already exists. Select OK to continue with save and overwrite existing file or cancel." 6. Touch OK to save the data to the USB drive or touch Cancel to exit without saving.
A confirmation message appears.
Note Note
If the USB drive is incompatible, the message "Unable to save configuration to USB" appears. Touch OK to continue.
The configuration file is saved as CONFIG.PMP. The custom data file is saved as CUSTOMDATA.XML.
Load a device configuration, custom data, and/or root CA certificates
You can load a configuration from a USB flash drive to the device.
Note
Not all flash drives are supported.
Service manual
Service menu 25
Note
If your configuration includes radio parameters, make sure the radio is enabled. The radio must be enabled before you can import radio parameters.
Note
If a device setting is not available in the configuration file, the setting returns to the factory default. This might be the case when the configuration file was saved from a device with a different firmware version.
Note
Configuration files cannot be cloned between devices with different host software, except where the version change is minor.
1. Connect a flash drive to the USB port. 2. Go to the Service tabs as described in "Access the Service tabs." 3. Touch the General tab. 4. Touch Configure from USB.
A confirmation dialog appears. 5. Select Device configuration, Custom data XML, and/or Root CA certificates.
A confirmation dialog appears to confirm overwriting the existing configuration. 6. Select OK to proceed, or Cancel to quit.
The configuration from the USB flash drive overwrites the configuration on the device, and the device reboots.
Note Note
If device configuration data is not present on the USB drive, that option will be disabled.
If custom modifiers are not present on the USB drive, that option will be disabled.
Note Note
If root CA certificates are not present on the USB drive, that option will be disabled.
If the configuration file is incompatible, an "Unable to read configuration from USB" message appears. This might be the case if the configuration file was cloned from a device with different software version.
Note Note
Configuration files can be edited or amended by loading the configuration file onto the device, making changes to the configuration through the user interface, and then saving the configuration file.
Lamarr radio configurations do not overwrite Newmar radio configurations, and vice versa. A single configuration file can store configurations for both Lamarr and Newmar radios. To create this file, first create the configuration file on a device with one type of radio and save it. Then load the configuration file on a second device with the other type of radio, configure the radio, and save the file. The newly saved configuration file includes both the Lamar and Newmar radio configurations, but the device activates only the configuration matching the device's radio type.
Delete custom data
To delete custom data, you must restore the monitor to factory defaults. Restoring the monitor to factory defaults also deletes all configuration settings.
26 Service menu
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
To restore the custom configuration settings and/or custom data, save the configuration file and/or custom data to a USB drive and reload the file(s) after restoring factory defaults. To determine if custom data is loaded on the device, complete these steps: 1. Go to the Service tabs as described in "Access the Service tabs." 2. Touch the Device tab.
A Custom file line displays the configuration name and the cyclical redundancy check (CRC) in the Firmware version column.
Enter an asset tag
You can enter an alpha-numeric identifier in the data field to serve as an asset tag for device identification. 1. Go to the Service tabs as described in "Access the Service tabs." 2. Touch the General tab.
3. Touch 4. Touch OK.
Note
and enter up to 20 characters.
If the device language changes, the asset tag remains unchanged.
Enable/disable external USB ports
The external USB ports are enabled by default. Disabling (unchecking) this option cuts off power and data to the external USB ports, making them unavailable for connections and external storage. 1. Go to the Service tabs as described in "Access the Service tabs." 2. Touch the General tab. 3. If the external USB ports were previously disabled, touch Enable external USB
ports to provide power to those ports. A check now appears in the checkbox. 4. To disable the ports, touch Enable external USB ports. The checkbox now is empty.
Send device information to PartnerConnect
The device sends technical information, such as log files, to PartnerConnect periodically. You can also manually send this information at any time by following this procedure. 1. Go to the Service tabs as described in "Access the Service tabs." 2. Touch the General tab. 3. Touch Sync with server.
Service manual
Service menu 27
Self-tests tab
Calibrate the touchscreen
This tab calibrates the touchscreen, if needed.
1. Go to the Service tabs as described in "Access the Service tabs." 2. Touch the Self-tests tab. 3. Touch Start.
a. Touch the location indicated by the device. The device checks the current calibration. If the location coordinates and touched location match, a Calibration Confirmation dialog appears. Touch OK to finish.
b. If the locations do not match, a calibration failure dialog appears. Touch Calibrate, and then touch the screen as indicated. When calibration is complete, a Calibration Confirmation dialog appears. Touch OK to finish.
Logs tab
View an error or event log
1. Go to the Service tabs as described in "Access the Service tabs." 2. Touch the Logs tab. 3. View a log report.
· To view an error log, select Error. · To view an event log, select Event.
Save error and event logs to a USB flash drive
This feature is available in software versions 1.71.03 and later.
You can save a copy of the error and event logs to a USB flash drive.
Note
Not all flash drives are supported.
1. Connect a flash drive to the USB port. 2. Go to the Service tabs as described in "Access the Service tabs." 3. Touch the Logs tab. 4. Touch Save to USB.
A confirmation dialog appears. 5. Touch OK.
Copies of both log files are saved to the drive.
Device tab
View device and module information
1. Go to the Service tabs as described in "Access the Service tabs."
28 Service menu
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
2. Touch the Device tab. Device and module information appears for you to view.
Licensing tab
View device licenses
Note
After activating a new license, restart the device to complete the activation process.
1. Go to the Service tabs as described in "Access the Service tabs." 2. Touch the Licensing tab.
A list of available licenses appears. Checks indicate installed licenses.
Password tab
Configure passwords
Note
The keyboard for the Password tab is the English keyboard regardless of the language configured on the device.
Note Note
New passwords must meet length requirements to be accepted as valid.
The keyboard for the Password tab does not set the first character to upper case.
Note
If you forget or lose your password, you cannot access the Password tab. See "Access the Service tabs" at the beginning of this section.
1. Go to the Service tabs as described in "Access the Service tabs." 2. Touch the Password tab. 3. To change the current password, touch Change password.
a. Enter a new password.
Note
The password must have between 8 and 32 characters.
A "Re-enter password" dialog appears. b. Touch OK and re-enter the new password to confirm the change.
Either a "Successful password change" or "Failed password change" dialog appears. c. Touch OK and then proceed as needed. In the case of a failed password change, either try again or cancel the operation. 4. To lock out a user after 10 consecutive incorrect passwords, touch Enable failed attempt lockout.
Note
The lockout period is 5 minutes.
5. To set an expiration for the current password, touch Enable password expiration, and then enter the number of days after setting a password that it will expire.
29
Power-up sequence
The system performs a power-on self test (POST) each time the device is powered on. During power up, the device performs a comprehensive self test of the software. If software testing is successful, the device then tests internal hardware. If all tests are successful, the system completes power up and the Home tab appears.
To perform the POST:
1. Disconnect any patient cables connected to the device. 2. Insert a fully charged battery into the device. 3. Upon each power up, confirm the following:
a. The light bar flashes amber. b. The Welch Allyn startup screen appears. c. A beep sounds, followed by one chime.
Note
If no chimes sound, replace the speaker as specified in "Remove the speaker."
d. The product line logo appears at the bottom of the screen. e. If a printer is installed, the paper advances slightly. f. The Home tab appears.
WARNING Equipment failure risk. The device includes a fan that circulates air through the device. If the fan does not run when you power up the device, remove it from use and inform qualified service personnel immediately. Do not use the device until the problem is corrected.
If the internal self-check is successful, the device shows its normal functions with all values blank and the device is ready for operation. If the self-check fails, an error message appears in the Device status area at the top of the screen. If a fault that could adversely affect the product is detected, the device enters a safe mode and stops monitoring patients. The device remains in safe mode until it is turned off or until it shuts down automatically after a period of inactivity.
If a system error is detected, the device becomes inactive until you press or until the device shuts down automatically. The device displays a system fault message that contains a wrench icon( ) and a system fault code to aid service personnel and engineers in diagnosing the problem.
While in safe mode, the red LED bar and the piezo buzzer cycle on and off.
30 Power-up sequence
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
31
Troubleshooting
This section provides the following tables to help troubleshoot the device. · Symptoms and solutions: These tables list symptoms you might observe, list
possible causes, and suggest actions that may eliminate the problem. · Technical alarm messages: These tables list messages generated by the device
software when a problem is detected. The tables explain possible causes and suggest actions that can resolve the problem.
These tables can help you diagnose and fix a problem. They do not replace basic troubleshooting skills. You must still trace the source of the problem to the board or module level to decide the best course of action. Welch Allyn does not support component-level repair to the board or module. For available replacement parts, see "Field Replaceable Units."
WARNING Do not perform troubleshooting on a device that is emitting smoke or exhibits other signs of excessive overheating. Disconnect the device from AC power and call Welch Allyn Technical Support immediately.
CAUTION Replace parts, components, or accessories only with parts supplied or approved by Welch Allyn. The use of any other parts can lead to inferior device performance and will void the product warranty.
Symptoms and solutions
Power
Symptom The device does not power up
Possible cause A new battery was installed
The AC power is disconnected The power cord is defective The battery is discharged The power button is defective
Suggested action Connect AC power to wake up the battery. Connect AC power. Replace the power cord. Charge the battery. Replace the power button.
32 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Symptom
Possible cause
Suggested action
An internal connection is faulty
Check the power-flex cable connection at J6 on the main board.
Check the AC power harness connections from the IEC connector to the power supply.
Check the power harness from the power supply J2 to J30 on the main board.
Check the battery power harness from J2 on the battery connector board to J29 on the main board.
The power supply is defective
Check the output voltage on the power supply. The voltage should be 15 V ± 0.45V DC. If it is not, replace the power supply.
The battery is defective
Charge the battery for 5 hours. If the battery icon on the display still shows an empty battery symbol, replace the battery.
The main board is defective
Replace the main board.
The battery doesn't charge or run The battery is defective time is low
Charge the battery for 5 hours. If the battery icon on the display still shows an empty battery symbol, replace the battery.
The battery connector board is defective
Check the battery connector board for an open short or broken connector and replace if necessary.
The battery has reached the end of its useful life Use the service tool to check cycle count. If the cycle count exceeds 300, replace the battery.
Hardware
Mechanical Symptom Noisy fan
Possible cause Dust build up
Fan is out of balance
Suggested action Use canned air to blow dust out of fan. Replace fan.
Service manual
Troubleshooting 33
Mechanical Symptom Cracks in housing
Possible cause Non-approved cleaning agents
Suggested action Replace plastic housing as necessary. Use only approved cleaning agents.
Display
Symptom
Possible cause
Suggested action
The touchscreen does not respond Software error
Reboot the device. Press and hold the power button until the device shuts down. Note Any configuration settings not saved as default will be lost. Press the power button to restart.
The touchscreen is out of calibration The touchscreen lock is activated
In Advanced Settings, touch the Service > Self-tests tabs, then recalibrate the screen.
To unlock the touchscreen, touch at the bottom of the screen.
To disable the touchscreen lock, touch the Settings > Device tabs, then uncheck Allow display lock timeout.
An internal connection is faulty A display flex cable is broken The main board has a faulty touchscreen controller
Check the connection at J48 on the main board with display flex cable. Replace the touchscreen and display assembly. Replace the main board.
The display is blank when the power is on
Excessive force or prolonged rubbing in an area Replace the touchscreen. of the touchscreen
The device is in Power-Saver mode
Wake the display by touching the screen or the power button.
The device powered down after a period of inactivity
Turn on the device by pressing the power button. In Advanced Settings, touch the General > Display tabs, then set Device power down to the desired interval.
An internal connection is faulty
Check the display harness connections at the display and
34 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Symptom The display is dim
Possible cause
Suggested action J19 on the main board. Replace the cable if damaged.
A cable is damaged
Replace the cable.
The brightness setting is too low
Increase the brightness setting. Touch the Settings > Device tabs, touch Defaults, then set Display brightness to the desired level.
The display has reached the end of its useful life Replace the display.
User interface
Symptom
Possible cause
Suggested action
Unable to access advanced settings or enter the advanced settings code
Patient monitoring is active or being simulated Discontinue patient monitoring or stop the simulation.
The parameter alarm is on
Dismiss the alarm.
Intervals are turned on
Stop intervals.
Desired profile does not appear in The profile license is not installed the Profiles tab
In Advanced settings, touch the Service > Licensing tabs. Verify that the profile license box is checked. If not, purchase the license and install it using the service tool.
The profile is not enabled
In Advanced settings, touch the Device tab, then check the profile(s) you want to enable.
Communication
Symptom
Possible cause
Cannot communicate through the The battery charge is low USB client connection
The communications board does not receive power
The USB client is defective
Suggested action Connect the device to AC power and allow the battery to fully charge. Check the voltage from J49 on the main board for +5.0, ±0.5V DC. Replace the main board if necessary. Test the connection by connecting a PC running the service tool. Verify that the service tool is configured properly on the PC to
Service manual
Troubleshooting 35
Symptom
Possible cause
Suggested action communicate with the device. See the service tool help files.
Replace the power cable to the communications board.
USB accessories do not communicate with the monitor
The accessory is defective
Replace with a known good accessory.
The communications board is not receiving power Check the voltage from J49 on the main board for +5.0, ±0.5V DC. Replace the main board if necessary.
One or more USB host connections are defective Test the connection with a USB thumb drive. If no power or enumeration is present, such as an LED on a thumb drive, replace the communications board.
A USB connection from the communications board to the main board is faulty
Verify that the USB cables are connected correctly.
Replace the USB cables.
The device does not communicate via Ethernet with the computer network
The device is not configured properly
Check the settings with your network administrator.
The communications board is not receiving power Check the voltage from J49 on the main board for +5.0, ±0.5V DC. Replace the main board if necessary.
The Ethernet connection from the main board is Test the internal Ethernet cable.
faulty
Replace if necessary.
Verify that the shim is installed, if required, on the Ethernet cable connector at J11. See the reassembly notes for the main board.
The network Ethernet switches are not set to the Set the switches to 10 Mbps full
correct speed to work with the device
duplex.
The cable run to the switch is too long
Use a shorter patch cable.
The radio does not connect to the The device is out of range of the access point network
Check the network status screen's RSSI value.
The device is not configured properly
Check the settings with your network administrator.
The antenna is defective
Check the antenna cable and antenna connection. Replace the cable and antenna if necessary.
36 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Symptom
Possible cause
Suggested action
The communications board is not receiving power Check the voltage from J49 on the main board for +5.0, ±0.5V DC. Replace the main board if necessary.
Alarms
Symptom The light bar does not turn on
Possible cause No alarm was triggered
There is a faulty connection The light-bar board is defective
No audible alarm occurs
The main board is defective No alarm was triggered
The alarm audio is set to Off
The alarm audio is set too low
Suggested action Verify that the light bar flashes when the system starts. Verify that the alarm is triggered by a visual indicator in the message status area and an audio alarm occurs. Check the light-bar harness and connections at the light bar and J46 on the main board. Replace the defective cable if necessary. Apply +3.3V to pin 1 of the harness and ground to pin 2. Verify that the amber LEDs illuminate. Connect the ground to pin 3. Verify that the red LEDs illuminate. If one or both do not illuminate, replace the LED light bar. Verify that there are +3.3V at pin 1 of J46 on the main board. Verify that the alarm is triggered by a visual indicator in the message status area and light bar. Listen for audible sounds on start up. Touch the Alarms > General tabs, then select Alarm audio on. In Advanced settings, touch the General > Alarms tabs, then disable Allow user to turn off general audio. Touch the Alarms > General tabs, then set Volume to the desired level. In Advanced settings, touch the General > Alarms tabs, then
Service manual
Troubleshooting 37
Symptom
Possible cause
There is a faulty connection
The speaker is defective The main board is defective
Suggested action set Minimum alarm volume to the desired level. Check the speaker harness and connections at the speaker and J12 on the main board. Replace the defective cable if needed. Replace the speaker. Test speaker output using an oscilloscope on J12.
NIBP
Symptom
Possible cause
Suggested action
The NIBP frame on the display is blank
The USB cable is defective The NIBP module is not connected
Replace the USB cable. Check the internal USB connection.
The NIBP module is not functional
Check the error logs for NIBP errors. See the service tool help files for details on specific errors and suggested actions.
Check with Welch Allyn for software updates.
If no NIBP error is logged, the main board might Replace the main board if
be defective
necessary.
Patient movement messages
Symptom The Movement frame on the display is unavailable.
Possible cause A USB cable is defective The EarlySense module is not connected
The EarlySense module is not functional.
Suggested action Replace the USB cable. Check the internal USB connection. Check the error logs for EarlySense errors. See the service tool help files for details on specific errors and suggested actions Connect device to a computer with the Service Tool installed and an active internet connection. Search for any available software updates.
38 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
SpO2 SpHb
Symptom
Possible cause If no error is logged, the main board might be defective The selected profile does not support patient movement monitoring.
Suggested action Replace the main board if necessary. Change the profile to Continuous Monitoring.
Symptom
Possible cause
Suggested action
The SpO2 frame on the display is blank
The USB cable is defective The SpO2 module is not connected
Replace the USB cable. Check the internal USB connection.
The SpO2 module is not functional
Check the error logs for SpO2 errors. See the service tool help files for details on specific errors and suggested actions.
Check with Welch Allyn for software updates.
If no SpO2 error is logged, the main board might Replace the main board if
be defective
necessary.
Symptom
Possible cause
The SpHb frame on the display is The UI license is not installed. blank
The wrong sensor is connected.
The SpHb frame is unavailable
The sensor or cable expired. The sensor or cable is defective. The Masimo SpO2 module does not have the SpHb parameter enabled. The selected profile does not support SpHb.
Suggested action Purchase a license and install the license using the service tool. Use a sensor that supports the SpHb parameter. Replace the sensor or cable. Replace the sensor or cable. Purchase the parameter and install using the service tool. Change the profile to Intervals Monitoring or Continuous Monitoring.
Service manual
Troubleshooting 39
RRa CO2
Symptom The RRa frame on the display is blank
Possible cause The RRa sensor is not connected.
The sensor or cable is defective. The UI license is not installed.
The RRa frame is not available.
The Masimo module does not have the RRa parameter enabled. The selected profile does not support RRa.
Suggested action Connect an RRa sensor.
Replace the sensor or cable. Purchase a license and install it using the service tool. Purchase the parameter and install it using the service tool. Change the profile to Continuous Monitoring.
Symptom
Possible cause
Suggested action
The CO2 frame on the display is blank
A USB cable is defective The CO2 module is not connected
Replace the internal USB cable. Check the internal USB connections.
The CO2 module is not functional
Check the error logs for CO2 errors. See the service tool help files for details on specific errors and suggested actions.
Check with Welch Allyn for software updates.
If no CO2 error is logged, the main board might Replace the main board if
be defective
necessary.
The pump does not activate when The sampling line is not securely attached the sampling line is attached
Screw the sampling line connector clockwise into the CO2 input connector on the monitor until it can no longer be turned.
The input connector is dirty
Clean the input connector. See the appendices for instructions.
The etCO2 and RR frames are unavailable.
The selected profile does not support CO2
Change the profile to Continuous Monitoring.
40 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
ECG
Symptom No LTA alarm associated with patient injury or death No LTA or ECG tile shows Arrhythmia detection off
No ECG pane
ECG tile disabled No waveform
Noisy waveform
Possible cause
Suggested action
LTA license not installed V-Tach, V- Fib, Asystole detection disabled invalid data
Remove device from service, contact Welch Allyn Technical Support, and return to Welch Allyn for service.
Alarms off in advanced settings
Turn on alarms.
No license
Install license.
ECG module unable to detect arrhythmias
Contact Welch Allyn Technical Support.
Replace the module if necessary.
Module not connected
Check ECG module LED.
Faulty patient cable
Check cable.
Faulty module cable
CVSM software does not support ECG
Update software.
Profile not set to Continuous Monitoring
Set profile to Continuous Monitoring.
Patient type set to Neonate
Change patient type to Adult or Pediatric.
Start button not activated
Touch Start on ECG tile to begin waveform streaming.
ECG gain too high
Reduce ECG gain.
Patient type set to Neonate
Change patient type to Adult or Pediatric.
50 or 60 Hz filter disabled
Enable filter.
Wrong mains filter value selected (50 Hz versus Set the filter to the correct mains
60 Hz)
frequency for your location.
Poor lead placement
See DFU for proper placement.
Service manual
Troubleshooting 41
Symptom
Possible cause
No pacer or ECG tile shows pacer Pacer detection Off detection off
ECG module unable to detect pacer
No alarming snapshot was auto- Automatic print on ECG alarm disabled printed
Printed waveform is too small ECG gain and/or sweep speed is set too low
Snapshot button is disabled
Module LED off Module LED yellow
An alarming snapshot is in progress Less than one minute has elapsed between snapshots Module is not receiving power Internal error
Module LED steady green Module LED flashing green
Module powered on Sending data
Suggested action Touch the Settings > Setup tabs, then touch the ECG vertical tab. Enable Patient has a pacemaker. Contact Welch Allyn Technical Support. Replace the module if necessary. In Advanced settings, touch the Parameters tab, then touch the ECG vertical tab. Enable Automatic print on ECG alarm. See printer section for print failures. Increase gain and/or sweep speed and reprint. Wait for up to one minute for the button to enable.
Replace cable. Power cycle device or disconnect and then reconnect cable. Working as designed. Working as designed.
Weight scale
Symptom
Possible cause
Weight does not appear in manual The weight was not selected in Advanced
parameter frame
settings
The weight scale is not licensed The weight scale is not connected The weight scale is not configured
Suggested action In Advanced settings, touch the Parameters tab, then select Weight. Note You can select only four manual parameters.
Purchase a license and install the license using the service tool. Check cables and connections. Use the service tool to test connectivity. Replace cables. Consult the scale directions for use.
42 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Temperature
Symptom The temperature frame on the display is blank
Possible cause
Suggested action
The USB cable is defective
Replace the USB cable.
The temperature module is not connected
Check the internal USB connection.
The temperature module is not functional
Check the error logs for temperature errors. See the service tool help files for details on specific errors and suggested actions.
If no temperature error is logged, the main board Replace the main board if
might be defective
necessary.
Braun ThermoScan PRO 4000 thermometer
Symptom
Possible cause
Suggested action
The thermometer batteries don't The rechargeable battery pack no longer takes a Replace the rechargeable battery
charge
charge
pack.
Primary AA batteries are installed in the thermometer
Replace the batteries with a rechargeable battery pack.
The dock LED is green, but the battery is low or depleted
Primary AA batteries are installed in the thermometer
Replace the batteries with a rechargeable battery pack.
The dock is defective
Replace the dock.
Thermometer readings do not transfer to the device
The external USB cable is unplugged
Check the external USB connection.
The USB bus has stopped communicating with Reboot the host device. the Braun dock. (The device displays wrench error #00000014.)
Note
For additional troubleshooting tips for the thermometer, see the manufacturer's product documentation.
Braun ThermoScan PRO 6000 thermometer
Symptom
Possible cause
Braun measurements are inaccurate Probe lens is displaced
Suggested action Examine lens for displacement. If you observe a gap in the seam between the bezel and the lens, replace the thermometer.
Service manual
Troubleshooting 43
Symptom
Temperature tile displays ++ Braun displays HI
Possible cause
Suggested action
Use inconsistent with DFU
See DFU for proper operation. Perform the Braun functional verification test using the service tool or the manual test described in this manual. Replace as necessary.
Ingress of cleaning solutions has corroded the electronics
Replace the thermometer. Review cleaning procedures in the DFU.
Temperature taken is not within typical Change probe cover to reset. Then, human temperature range. HI will be make sure thermometer is properly displayed when temperature is higher inserted and take a new temperature. than 108°F (42.2°C).
Temperature tile displays - Braun displays LO
Temperature taken is not within typical human temperature range. LO will be displayed when temperature is lower than 68°F (20°C).
Braun displays "POS" error
The infrared monitor cannot find a Change the probe cover to reset.
temperature equilibrium and allows no Restrict patient movement and ensure
measurement.
that the positioning of the probe is
correct and remains stable while taking
new temperature.
Braun displays "Err" error
Ambient temperature is not within the Wait 20 seconds until thermometer allowed operating range (50 104 °F turns off automatically, then turn on or 10 40 °C) or changing too rapidly. again. Ensure thermometer and patient
are in an environment for 30 minutes where the temperature is between 50 °F and 104 °F or 10 °C and 40 °C.
Braun display is blank or displays all System error icons
Wait 20 seconds until the thermometer turns off automatically, then turn on again. If error persists, reset the thermometer by removing the batteries and putting them back in. If error still persists, batteries are dead. Insert new batteries. If error still persists, contact local Welch Allyn Service Center or representative.
Braun displays Alert icon with "1" in lower right corner
Technique Compensation (PerfecTemp) Open the temperature tab in Advanced
technology is not functioning or
settings to configure PerfecTemp*.
disabled
44 Troubleshooting Symptom
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Possible cause
Suggested action
Braun displays Alert icon with "U" in lower right corner
Unadjusted Operating Mode is enabled Open the temperature tab in Advanced settings to configure Unadjusted Operating Mode*.
C/F button is not functional
Celsius only enabled
Open the temperature tab in Advanced settings to disable Celsius only selection*.
Pulse timer button is not functional Pulse timer disabled
Open the temperature tab in Advanced settings to enable pulse timer*.
Braun displays lock icon and is unresponsive
Security mode enabled and anti-theft Return Braun thermometer to dock to
timer has expired
unlock. Security mode is set on
temperature tab in Advanced settings.
Braun display is blank after performing Software upgrade was interrupted upgrade
Remove and replace the battery while holding the C/F button or return to the dock while holding the C/F button. Retry upgrade.
*Host device Braun 6000 settings override configuration settings from Welch Allyn Service Tool.
Note
For additional troubleshooting tips for the thermometer, see the manufacturer's product documentation.
Manual parameters
Symptom
Possible cause
Suggested action
The manual parameter frame does No manual parameters are selected in Advanced In Advanced settings, touch the
not appear on the Home tab
settings
Parameters tab, then select the
desired manual parameters.
Note You can select only four manual parameters.
BMI is not displayed
The BMI parameter is not selected Height or weight was changed
Select the BMI parameter in the advanced settings. Adjusting the height or weight clears BMI.
Weight scale not connected
BMI is available only from a weight scale with height.
Service manual
Troubleshooting 45
Printer
Symptom The printer does not print
Possible cause
Suggested action
The reactive side of the thermal paper does not Reverse the printer paper. face the print head
The thermal paper is wet
Clean and dry the inside of the printer housing and replace the printer paper.
The USB cable is defective
Replace the USB cable.
The printer module is not connected
Check the internal USB and power harness connection.
The printer does not have power
Check J17 on the main board. For more information, see "Interconnect diagram."
The printer module does not function
Replace the printer module.
The power harness is defective
Test the power harness. Replace if necessary.
If no printer error is logged, the main board may Check the error logs for printer
be defective
errors. Replace the main board if
necessary.
The printer fuse has blown; check MCE printer Replace the MCE PCBA. fuse F5
Barcode reader
Symptom
Possible cause
Suggested action
The barcode reader powers on but No license is installed does not transfer data
Purchase a license and install the license using the service tool.
The barcode reader is not programmed to use USB Com Port Emulation mode
Refer to the manufacturer's documentation to program the barcode reader to USB COM Port Emulation mode.
The barcode reader is not supported
For Honeywell model 4600g barcode readers, verify that the PID is set to 020A.
The barcode scanner did not enumerate properly Power cycle the Connex device.
The patient ID or clinician ID do not match
The barcode scanner is not programmed to properly Program the barcode scanner
interpret the barcode
to turn on required symbology
and to also add or delete
characters to form correct ID.
46 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Errors
Symptom
Possible cause
Suggested action
#000000001 #000000002 #000000003 #000000004
An internal software error An unclassified hardware error Graphics RAM POST System RAM POST
Power down and restart. If the error persists, call Welch Allyn Technical Support for service.
#000000005
Watchdog POST
#000000006
FLASH initiation failed
#000000007
A display system error
#000000008 #000000009 #000000010 #000000011 #000000012
A real-time clock error An audio system error An Ethernet system error The touchscreen controller failed Five or more SMBUS errors over a 1-minute period occurred
#000000013
The communications module or main board failed
#000000014
Main board USB hub failure
#000000015
Software watchdog timer reset
Technical alarm messages
This section presents tables of technical alarm and information messages to help you troubleshoot issues on the device. For information about physiological, dialog, or informational messages, see the device's directions for use.
When the device detects certain events, a message appears in the Device Status area at the top of the screen. Message types include the following: · Information messages appear on a blue background. · Very low-priority alarms appear on a cyan background. · Low- or medium-priority alarms appear on an amber background. · High-priority alarms appear on a red background.
Technical alarm messages are low priority or very low priority unless noted in the Message column.
You can dismiss a message by touching the message on the screen, or, for some messages, you can wait for the message to time out.
Service manual
Troubleshooting 47
To use these tables, locate the message that appears on the device in the left column of the table. The remainder of the row explains possible causes and suggests actions that can resolve the issue.
If you cannot resolve the issue, use the service tool to read the error log files or use the service tool to perform a functional test1 on the module reporting the message.
CO2 messages
Message
Possible cause
Suggested action
CO2 not functional. Call for service. A nonrecoverable communications error has occurred
Check the error logs for CO2 errors. See the service tool help files for details on specific errors and suggested actions.
Check with Welch Allyn for software updates.
Filter line disconnected.
The sampling line is not connected to the monitor Connect a sampling line to the monitor.
Check to ensure that the sampling line plug is tightly connected to the monitor.
The sampling line is defective
Replace the sampling line.
The input connector is dirty
Clean the input connector. See the appendices for instructions.
The sampling line detection switch is faulty
Replace the module.
Occlusion in gas line. (High-priority The purge cycle failed to clear a blockage in the Replace the sampling line.
alarm)
sampling line
The purge cycle failed to clear a blockage inside Replace the module. the module
CO2 temperature out of range. CO2 CO2 module temperature is out of range is not calibrated.
Wait for the module temperature to return to normal and the module to reset before calibrating CO2.
Move to a location where the ambient temperature enables the module temperature to return to normal and the module to reset before calibrating CO2.
Connect or clear filter line.
Calibration failed because sampling line is blocked or kinked
Check sampling line for obstruction or kinks. Replace the sampling line if necessary.
Module is not ready for calibration because the Check to ensure that the sampling line is not connected to the monitor sampling line plug is tightly
connected to the monitor.
1 Requires the service tool, Gold licensed edition.
48 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Message
Possible cause
Suggested action
Purging filter line.
An occlusion was detected in the sampling line, Wait for the purge cycle to clear
which automatically initiated a purge cycle
the blockage and the module to
be reset.
Check calibration gas concentration.
The calibration gas is not flowing
Check that the calibration gas is turned on.
The calibration gas has the wrong CO2 concentration
Check that the calibration gas has the correct concentration.
Check calibration gas flow.
The calibration gas flow is unstable
Check the sampling line for kinks or obstructions.
Check all tubing connections for leaks.
Check that the gas source is not running out.
Check exhaust port for obstruction. The exhaust port is blocked
Verify that the exhaust port is unobstructed.
Internal flow problem
Replace the module.
Calibration overdue. CO2 might not The due date for calibration has passed be accurate.
Perform CO2 calibration.
Factory service overdue. CO2 might The due date for factory service has passed not be accurate.
Replace the module.
Calibration failed.
The calibration failed for the reason named in the Check the error message and
error message
take corrective action presented.
Calibration completed successfully. An uninterrupted, error-free calibration took place
Resume using the monitor.
Calibration aborted.
You or some other user interrupted the calibration
Resume or retry calibration.
Patient movement messages
Message
Possible cause
Suggested action
Replace the bed sensor.
The sensor is faulty or expired.
Replace the bed sensor.
The cable is faulty or expired.
Replace the cable.
The bed sensor is disconnected.
The bed sensor is disconnected from the monitor. Check the bed sensor cable to
ensure that connections to the
The bed sensor is disconnected from the extension cable
monitor and the extension cable are tight.
The bed sensor is upside down. The bed sensor was not placed properly underthe Turn the sensor right-side up. mattress, mattress cover, or mattress pad
Service manual
Troubleshooting 49
Message
Possible cause
Suggested action
Cannot measure patient. Lost or unstable signal.
The sensor is not under the patient's chest (Low The sensor is not under the
confidence condition)
patient's chest (Low confidence
condition)
The sensor is turned 90 degrees, placed vertically Place the sensor horizontally
(Low confidence condition)
under the patient's mattress,
with the cable extending toward
the head of the bed.
There is excessive patient movement (Low confidence condition)
Check the patient. Replace the bed sensor.
An unqualified mattress type is in use
Cannot measure respiration
The sensor is not under the patient's chest (Low Adjust the position of the sensor
confidence condition)
under the patient's chest.
The sensor is turned 90 degrees, placed vertically Place the sensor horizontally
(Low confidence condition)
under the patient's mattress,
with the cable extending toward
the head of the bed.
There is excessive patient movement (Low confidence condition)
Check the patient. Replace the bed sensor. Use an alternative sensor to monitor respiration.
An unqualified mattress type is in use
Switch to a qualified mattress type.
Cannot measure pulse rate.
The sensor is not under the patient's chest (Low Adjust the position of the sensor
confidence condition)
under the patient's chest.
The sensor is turned 90 degrees, placed vertically Place the sensor horizontally
(Low confidence condition)
under the patient's mattress,
with the cable extending toward
the head of the bed.
There is excessive patient movement (Low confidence condition)
Check the patient. Replace the bed sensor. Use an alternative sensor to monitor pulse rate.
An unqualified mattress type is in use
Switch to a qualified mattress type.
EarlySense is not functional.
A module error occurred.
Call for service.
Bed sensor expires in...
The bed sensor expires soon.
Replace the bed sensor before it expires.
The sensor has expired.
The bed sensor has expired.
Replace the sensor.
The sensor is defective.
A sensor error occurred
Replace the sensor.
Trend change detected. Review Patient measurements have changed enough to Check the patient and patient
patient history.
require attention
history.
50 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
RRa messages
Message Respiratory freshness timeout expired.
Possible cause Excessive ambient or environmental noise
Poor sensor placement on the patient
The patient cable or sensor is defective
Replace RRa probe.
The sensor is faulty
No sensor is connected
The cable is faulty
RRa patient interference detected. Poor sensor placement on the patient
The patient is talking The patient is snoring
RRa background interference detected.
Excessive ambient or environmental noise
Suggested action Reduce the level of noise in the room. Remove the sensor from the patient and reapply. Replace the patient cable or sensor. Replace the sensor. Connect the sensor. Replace the cable. Remove the sensor from the patient and reapply. Ask the patient to limit talking. Gently adjust the patient's position to reduce snoring. Awaken and ask the patient to adjust their position to reduce snoring. Reduce the level of noise in the room.
NIBP messages
Message
Possible cause
Alarm
NIBP air leak; check cuff and tubing The NIBP module has an air leak connections.
NIBP not functional. Call for service.
Internal errors or messaging errors occurred
Suggested action
Check the cuff, tubing, and connections for leaks. If no leaks are found, retake the measurement. If the message reappears, replace the NIBP module. Check the error logs for NIBP errors. See the service tool help files for details on specific errors and suggested actions. Check with Welch Allyn for software updates.
Service manual
Troubleshooting 51
Message
Possible cause
Suggested action
The ambient temperature is out of range
Unable to determine NIBP; check Pressure exceeded the maximum limit for this
connections; limit patient
patient mode
movement.
Use the monitor in the specified temperature range.
Check connections; limit patient movement. Clear the alarm and retry NIBP.
Unable to determine NIBP; check connections and tubing for kinks.
NIBP tubing on the outside of the device is kinked Check the connections and tubing for kinks. Clear the alarm and retry NIBP.
Incorrect NIBP cuff size; check patient type.
The NIBP module needs to be calibrated
Perform NIBP calibration.
Tubing inside the NIBP module is kinked
Replace the NIBP module.
A neonate cuff is in use with the monitor in adult Check the patient type and cuff
or pediatric mode
size.
Clear the alarm and retry NIBP.
Inflation too quick; check NIBP cuff NIBP inflation was too quick and tubing connections.
Check the connections and tubing for kinks. Clear the alarm and retry NIBP.
Unable to determine NIBP; check Target pressure was too low inflation settings.
Check inflation settings and change as necessary. Clear the alarm and retry NIBP.
Change the inflation setting.
Too many attempts
Change the inflation setting.
Information User cancelled NIBP reading.
Blood pressure reading cancelled by user
Touch OK to dismiss. Touch NIBP Start button to dismiss and restart the NIBP reading.
Tube type does not match device configuration. (NIBP measurement is available)
The tube type connected to the monitor does not Touch OK to dismiss.
match the NIBP configuration.
Configure the NIBP advanced
settings to match the tube type,
patient type, and algorithm.
The single lumen switch on the NIBP connection Use a small screw driver to press
is stuck
the switch in and release until
the spring returns the switch to
the dual-lumen position.
Excessive patient movement.
The NIBP reading was deemed not precise
Touch OK to dismiss. Limit patient movement and restart the NIBP measurement.
52 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
SpO2 and SpHb messages
Message
Possible cause
Suggested action
Alarm
SpO2 not functional. Call for service.
The sensor is defective
Replace the SpO2 sensor with a known good sensor.
An internal error occurred
Update the host software to the current version.
Check the error logs for SpO2 errors. See the service tool help files for details on specific errors and suggested actions.
Check with Welch Allyn for software updates.
Attach SpO2 sensor to monitor. The sensor was not detected
Check the sensor connection.
Replace the sensor.
Replace the SpO2 sensor.
The sensor is faulty
Replace the sensor.
The sensor expired (applies only to SpO2 / SpHb Replace the sensor. sensors)
No sensor is connected
Connect the sensor.
The patient cable is faulty
Replace the cable.
The SpO2 module is faulty
Verify module functionality by replacing the sensor with the applicable SpO2 tester. If the message persists after you have installed the SpO2 tester, replace the module.
Searching for SpO2. (High-priority The SpO2 sensor is not attached to the patient's Touch the alarm icon or the SpO2
alarm)
finger
frame to dismiss the alarm.
Set the SpO2 Alarm limits to Off.
Reattach the SpO2 sensor to the patient's finger.
Low SpO2 signal quality. Check sensor. Low SpHb signal quality. Check sensor.
Low perfusion. Check sensor.
Poor sensor placement on the patient. The patient cable or sensor is defective The SpO2 module is faulty
Remove the sensor from the patient and reapply. Replace the patient cable or sensor. Verify module functionality by replacing the sensor with the applicable SpO2 tester. If the message persists after you have
Service manual
Troubleshooting 53
Message
Possible cause
Suggested action installed the SpO2 tester, replace the module.
SpO2 mode only. Check sensor or The sensor is operating as an SpO2-only sensor Reattach the cable to the
cable.
because it failed to calibrate properly
monitor.
SpO2 sensor expires in...
The sensor will expire soon
Note This message appears only on devices configured with SpHb.
Remove the sensor from the patient and reapply. Replace the sensor.
Replace the SpO2 cable.
The cable is not functioning properly
Replace the cable.
The SpO2 module is faulty
Verify module functionality by replacing the sensor with the applicable SpO2 tester. If the message persists after you have installed the SpO2 tester, replace the module.
Temperature messages (SureTemp)
Message Alarm Connect temperature probe.
Possible cause No probe is connected
The probe is faulty The temperature module returned a connect probe message
The SureTemp temperature module is faulty
Insert correct color-coded probe well.
The probe well is missing The SureTemp temperature module is faulty
Replace temperature probe.
The probe is faulty
Suggested action
Connect a temperature probe and retry. Replace the temperature probe. Connect a temperature probe and try again. If a probe is already connected, replace the probe. Verify module functionality by replacing the temperature probe with the CAL-KEY assembly. If the message persists after you have installed the CAL-KEY assembly, replace the module. Insert a temperature probe well. Verify that the lever arm on the back of the probe well housing is engaging switch SW1 on the temperature PCBA. If the problem persists, replace the module. Replace the temperature probe.
54 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Message
Possible cause
Suggested action
The SureTemp temperature module is faulty
Verify module functionality by replacing the temperature probe with the CAL-KEY assembly. If the message persists after you have installed the CAL-KEY assembly, replace the module.
Retry temperature measurement. Note This message often accompanies other temperature messages.
A probe heater or data error occurred User settings require adjustment
Retry the temperature measurement. If the problem persists, replace the probe. Adjust the user settings and retry.
The ambient temperature is out of range
Operate the monitor within the specified temperature range. Retry patient temperature measurement.
The SureTemp temperature module is faulty
Verify module functionality by replacing the temperature probe with the CAL-KEY assembly. If the message persists after you have installed the CAL-KEY assembly, replace the module.
Temperature time limit exceeded. The direct mode timed out Retry temperature measurement.
Return the temperature probe to the probe well and retry measurement.
Information
Tissue contact lost.
Lost tissue contact while attempting to acquire temperature reading or acquired reading was performed with limited tissue contact
Touch OK to dismiss the message. Start a new temperature reading.
Temperature messages (Braun ThermoScan PRO)
Message Alarm Unable to detect temperature. Retry measurement.
Possible cause
Suggested action
Measurement was not taken Measurement recalled from memory
Retry measurement.
Loose or broken USB cable
Check USB connection and cable. Replace as necessary.
Dead battery
Recharge or replace battery.
Braun display is blank or battery icon shows one bar
Braun displays "POS" error
Change the probe cover to reset.
Service manual
Troubleshooting 55
Message
Possible cause
Suggested action Restrict patient movement and ensure that the positioning of the probe is correct and remains stable while taking new temperature.
Braun displays "Err" error Ambient temperature is outside the allowed operating range (50104°F or 1040°C) or changes too rapidly
Wait 20 seconds until thermometer turns off automatically, then turn on again. Ensure thermometer and patient are in an environment for 30 minutes where the temperature is between 50ºF and 104ºF or 10ºC and 40ºC.
Thermometer might be docked improperly.
Thermometer is not properly docked Thermometer has dirty contacts
Braun temperature not functional. Call for service.
Communication timeout BDD transfer took longer than expected POST did not complete or failed within the expected time period
Re-dock thermometer. Clean dock and thermometer contacts with 70 percent isopropyl alcohol. See Cleaning Instructions for Braun ThermoScan PRO 6000. Remove and replace battery to reset, then return thermometer to dock. If error persists, return for service.
POST failure Braun display is all icons or blank
Unsupported parameter Sensor data definition error (occurs when the proxy is unable to set parameters to the sensor using local DDS)
WACP serialization failure
Braun maximum battery voltage exceeded Battery voltage is too high
Braun BDD compatibility Braun BDD unexpected compatibility Braun send message failure Braun bridge failure Temperature is not functional. Call An internal error occurred for service.
Check the error logs for temperature errors. See the service tool help files for details on specific errors and suggested actions.
56 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Message
Possible cause
The USB cable is disconnected The battery is depleted or missing
Suggested action Check with Welch Allyn for software updates. Check the USB cable. Replace the batteries.
ECG messages
Message Alarm Electrodes off:
IEC electrodes (N, F, R, L, C) AHA electrodes (RA, LA, LL, V) Electrode x off. ECG not functional.
Possible cause
Suggested action
Device is configured for 5 leads, but you are using 3 leads
Ensure that the device is configured for the appropriate number of leads in Advanced settings.
(N, F, R, L, C) disconnected
Connect (N, F, R, L, C) lead.
(RA, LA, LL, V) disconnected
Connect (RA, LA, LL, V) lead.
One lead is disconnected
Check the connections of all leads.
ECG module error, WACP error, Data Check the USB cable and
failure
connections.
Perform functional test. If the test fails, contact Customer Care and replace the ECG module if necessary.
ECG module has not transmitted ECG Check the USB cable and
data for the past 30 seconds
connections.
Perform functional test. If the test fails, contact Customer Care and replace the ECG module if necessary.
ECG module disconnected
Check the ECG module connection to Connex device.
Unexpected alarm compatibility bits
Restart the Connex device and the ECG module; if the error persists, contact Customer Care.
Service manual Message Cannot analyze ECG.
Cannot measure ECG.
Searching for respiration.
Troubleshooting 57
Possible cause
Suggested action
Perform functional test. If the test fails, contact Customer Care and replace the ECG module if necessary.
Module unable to analyze the ECG Check electrodes and signal for V-Tach, V-Fib, and/or asystole leads, and replace as
needed.
Check the patient cable connection to the ECG module.
Perform functional test. If the test fails, contact Customer Care and replace the ECG module if necessary.
ECG module has been unable to detect Check electrodes and
and ECG waveform for the past 30 leads, and replace as
seconds
needed.
Check the patient cable connection to the ECG module.
Perform functional test. If the test fails, contact Customer Care and replace the ECG module if necessary.
ECG unable to measure patient respirations
Check electrodes and leads, and replace as needed.
Check the patient cable connection to the ECG module.
Perform functional test. If the test fails, contact Customer Care and replace the ECG module if necessary.
You are not using Lead II to view respiration
Ensure that you are viewing Lead II for respiration.
Attempting to acquire ECG/Impedance Check electrodes and
respiration
leads, and replace as
needed.
Check the patient cable connection to the ECG module.
58 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Message Respiration alarm limits changed.
Possible cause
Suggested action
Perform functional test. If the test fails, contact Customer Care and replace the ECG module if necessary.
Respiration physiological alarm limits Reset alarm limits. were modified because the respiration source changed
Weight scale messages
Message
Possible cause
Weight scale not functional. Call The weight scale is not operating properly for service.
Suggested action Check the scale. Use the service tool to check connectivity with adapter. Replace cables. Replace adapter.
Printer messages
Message
Possible cause
Suggested action
Alarm
Low battery, unable to print; plug The monitor's battery voltage is too low to
into outlet.
support printing
Connect the monitor to AC power to recharge the battery.
Printer door is open; close to continue
The printer door is open
Close the printer door.
Out of paper.
The paper is not properly loaded
Align the paper with the print head.
The paper sensor does not detect paper
Replace the paper.
Check the paper sensor.
Printer too hot; wait to retry.
The print head overheated
Wait for the print head to cool down.
Printer not functional. Call for service.
The printer motor is broken The detection switch malfunctioned
Replace the printer. Replace the printer.
A hardware failure occurred in the power supply Check printer voltage.
Service manual
Troubleshooting 59
Message
Possible cause
Suggested action
The printer does not identify itself correctly The printer does not enumerate
Check the jumper setting at J8 on the printer board. Replace the printer if necessary. Replace the printer.
The printer door is ajar
Close the printer door.
Information
Fonts files missing. Landscape print unavailable.
Chinese fonts not installed.
Obtain Chinese fonts from Welch Allyn Use the service tool to install Chinese fonts
Printing records:
Printing records
Note The number of records requested appears in the message and counts down during printing.
Allows the user to cancel printing if desired.
Printing report; please wait.
The Automatic print on interval control is enabled Wait for printing to complete. If you would prefer not to print reports automatically, touch the Settings > Setup tabs, then disable Automatic print on interval on the Intervals vertical tab.
Communications module messages
Message
Possible cause
Communications module did not power on properly. Power down the device. (High-priority alarm)
The communications board is not connected properly to the main board
The communications board malfunctioned
Suggested action Check the USB connection at J4. Check the Power connection at J50. Check the voltage from J49 on the main board for +5.0V ±0.5V DC. Replace the main board if necessary. Replace the communications board.
Radio messages (Lamarr)
Message Alarm Radio not functional. Call for service.
Possible cause
A hardware failure occurred The radio has the wrong software
Suggested action
Replace the radio. Update the radio software.
60 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Message
Possible cause
Suggested action
Radio error. Power down and restart.
The monitor and the radio failed to establish communication with each other
Power down and restart the monitor. If the problem persists, check the following: · The USB and power
connections from the main board to the communications board. · The connection from the radio board to the communications board. · Monitor and radio software compatibility.
Replace the radio if necessary.
Unable to establish network communications. Radio out of network range.
The radio is no longer communicating with the access point
Verify that the monitor is within the radio coverage area. Verify that the radio is correctly configured to the network. If this message appears intermittently, check the RSSI value.
Unable to establish network communications. Call for service.
Unable to get an IP address from the DHCP server Verify that a DHCP sever is available on the network. The monitor requires an IP address from a DHCP server.
Radio Software upgrade failed. The connection with the host was broken
Re-establish the connection and try again.
The radio was not provisioned correctly
Reset radio to factory defaults and try again.
Hardware error
Replace the radio.
Information
Radio software upgrade in progress. Do not shut down.
Radio software is being written to the radio
Radio card rebooting; please wait. The radio is restarting as part of the software upgrade
Do not interrupt the upgrade until complete. Do not interrupt the upgrade until complete.
Radio messages (Newmar)
Message Alarm Radio not functional. Call for service.
Possible cause Internal radio/communication error
Suggested action Reboot radio. If error persists, reinstall software.
Service manual
Troubleshooting 61
Message Unable to establish network communications. Radio card DHCP timeout. Invalid radio configuration. Reconfigure and try again.
Lost network communications. Radio out of network range.
Possible cause
Suggested action
If error persists after reinstalling software, check for a software update and apply it.
If error persists after updating software, replace the radio.
Unable to associate with access point after 30 seconds
Check radio configuration. Consult IT and check network.
Unable to authenticate after 30 seconds
Check radio configuration.
Consult IT and check network.
If using FIPS, verify that authentication types are compatible with FIPS.
Unable to establish communications between radio and DHCP server (network) DHCP request timed out before obtaining DHCP address
Check DHCP server. Check radio configuration settings.
Radio configuration error
Consult IT to verify that wireless radio settings match network settings.
If using FIPS, verify that authentication types are compatible with FIPS.
If problem persists, reset to factory defaults.
If problem persists after factory reset, check for a software update and apply it.
If problem persists after updating software, replace the radio.
Radio was communicating but is out of range, Move device into network
lost power, or for some other reason is no longer coverage area.
able to continue communications with the access
point
Check access point and ensure it
is powered on.
Verify that RSSI value is greater than -65 dbi.
Verify wireless radio settings.
Check network configuration.
62 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Message
Possible cause
Suggested action
Configuration invalid without
Radio configuration certificate error
certificates. Install certificates and
try again.
Verify that certificate settings are correct and not expired. Load certificates.
Verify radio configuration settings and authentication types.
If problem persists, reset to factory defaults and reload certificates.
If problem persists after factory reset, check for a software update and apply it.
If problem persists after updating software, replace the radio.
Information
Certificate load failed.
Radio customer certificate did not load
Check that certificate includes all required items.
Check certificate server log.
Certificate load successful.
Radio customer certificates loaded successfully No action required. from the host
Ethernet messages
Message
Possible cause
Alarm
Network not found; check network A network cable is unplugged cable connection.
A network connection is broken elsewhere
Suggested action
Check the network cable connection. Check network wiring.
USB messages
Message Alarm External device not recognized.
Possible cause An unrecognized external device is connected
Suggested action
Reconfigure the external device. Replace the external device.
Service manual
Troubleshooting 63
Message
Possible cause
Suggested action
Disconnect the unsupported device.
USB Communication failure. Call for service
An internal or external device is connected but failed enumeration
Power down and restart. Check the external device.
Check external and internal USB connections.
Information
External device not licensed for use.
A device requiring a license has been connected Obtain an authorization code
to the USB connection
from Welch Allyn to activate the
license.
Unable to save configuration to There was a problem writing the configuration Use a Welch Allyn approved
USB.
file to the USB flash drive
flash drive.
Verify that the flash drive is not locked.
Verify that there is space available on the flash drive.
Unable to read configuration from There was a problem reading the configuration Restart and try again.
USB.
file to the USB flash drive
USB accessory disconnected.
The USB cable between an external device and Confirm that the USB cable is
the monitor is disconnected
connected to the device and the
monitor.
System messages
Message
Possible cause
Alarm
Set date and time.
The date or time is not set
The date or time is not set properly
Incompatible Welch Allyn device. A known USB device enumerates, but fails
Unexpected restart occurred. Call A system error caused the monitor to restart for service.
Information
Device shutdown is not available The device cannot perform an immediate
at this time.
shutdown
Suggested action
Set the date and time. Reset the date or time. The device may be faulty. Test a known good device. Check Event and Error logs. Run the service tool verification test.
Touch OK to dismiss message. If any process is active, wait for it to complete before attempting shutdown.
64 Troubleshooting
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Message
Possible cause
Suggested action
If the device is unresponsive, hold down the power button until device shuts down. Note Any configuration changes not saved as default are lost.
Battery power manager messages
Message Alarm Low battery 5 minutes or less remaining. (High-priority alarm)
Possible cause Battery power is extremely low
Battery is absent or faulty.
There is no battery in the monitor
Battery is absent or faulty. Call for The battery is faulty service.
Low battery 30 minutes or less remaining.
The battery power is low
Information
Device is operating in battery mode.
The AC power cord has been disconnected
Suggested action
Plug the monitor into AC power. If not plugged in, the monitor automatically powers off. Insert a battery. Replace the battery. Touch the alarm icon to dismiss or plug the monitor to AC power.
Touch the alarm icon to dismiss or plug the monitor to AC power.
Configuration Manager messages
Message
Possible cause
Alarm
Unable to load configuration; using A configuration load error occurred factory defaults.
Functional error. Call for service. A critical configuration load error occurred
Information
No connection for send.
The monitor is not configured to the network
Suggested action
Restore factory defaults. If the error persists, replace the main board. Replace the main board.
In Advanced settings, touch the Data Management > Clinical Data tabs, then disable Automatically send on manual save if you only want to store readings on the device.
Service manual
Troubleshooting 65
Message
Possible cause
Suggested action If your want to send readings, then configure the device to the network.
Patient data management messages
Message
Possible cause
Suggested action
Alarm
Maximum number of patient records saved. Oldest record overwritten.
The maximum number of patient records has been saved on the device
Go to the Review tab and delete old records to prevent the alarm from appearing when new records are saved.
Information
No data saved.
No patient data is available
Take or enter vital signs before saving.
Patient ID required to save data.
The configuration requires a patient ID to save data
In Advanced settings, touch the Data management > Patient tabs, then disable Require patient ID to save readings.
Clinician ID required to save data.
The configuration requires a clinician ID to save data
In Advanced settings, touch the Data management > Clinician tabs, then disable Require clinician ID to save readings.
Patient ID required to send data. The configuration requires a patient ID to send Add a patient ID. data
Patient list is full. Delete some patients to add more.
The maximum number of patients was exceeded Delete a patient from the list to add a new patient.
Stop intervals to select new patient.
The device is set to take interval readings
Stop intervals before changing the patient.
No connection for send.
No connectivity is available to support sending data manually or automatically sending data on manual save
Check the network connection. Check the Radio Configuration settings.
Unable to identify clinician.
The clinician ID or password is incorrect
Confirm the clinician ID and password (if applicable), and retry.
Unable to retrieve list.
The device is unable to retrieve a patient list from the network
Check the network connection. Check the Radio Configuration settings.
Verify that the server is available.
66 Troubleshooting
Network messages
Message Lost connectivity with host.
Failed to authenticate to server.
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Possible cause
Suggested action
The central station or other host Confirm that the host application application has stopped running or is running properly. is not operating properly
Device is configured for server Make sure server certificates are
authentication, but server
valid.
authentication failed for one of the
following reasons: · the domain name of the
server does not match the
Make sure the correct CA certificate file exists on the device to authenticate the server
one reported in the server certificate.
certificate
· the certificate is expired (no Check the server configuration.
longer within the validity Make sure authentication is
period)
configured correctly.
· the certificate has not been
verified
· the certificate has been
revoked
The server is not configured for Disable the server authentication
authentication
option on the device.
67
Disassembly and repair
This chapter is divided into two major subsections, defined in the table below.
Section A
Section B (IEC 60601 3rd- and 4th-edition compliant)
Devices meeting these criteria: · Manufactured before 1212017* · MCE hardware version P3 or earlier
(see the right pane on the Settings tab)
· Built before serial number* 100043244817
3rd-edition devices meeting these criteria: · Manufactured after 11/2017* · MCE hardware version P5 or later
(see the right pane on the Settings tab)
· Built after serial number* 100043244817
4th-edition devices meeting these criteria: · Manufactured after 12/2018**
* See "Monitor serial number and model label" in the Appendix for serial number format and meaning. **See Customer Service Bulletin 80022414 CSB CVSM/CIWS IEC 60601 4th Edition for the exact manufacturing cutoff and start dates as well as the serial number for the first 4th-edition device.
Examine your device to determine which subsection you should follow to complete disassembly and repair procedures.
This overview includes exploded views of the rear housing and main chassis that include callouts referencing the parts. These exploded views apply to both Section A and Section B, though certain parts are labeled as specific to one section or set of devices and not the other. In the instructions, numbers in parentheses refer to callouts in the exploded drawings. Except where otherwise noted, the reassembly procedure is the reverse of the disassembly procedure.
Each part's disassembly instructions may include one or both of the following subsections: · Reassembly notes: This contains information specific to reassembly not addressed
in the disassembly instructions, especially when reassembly is not a simple reverse of disassembly. · When replacing the component: This contains information specific to installing a new option or replacement part.
68 Disassembly and repair
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
WARNING Electrical shock hazard. Disconnect AC power before opening the device. Disconnect and remove the battery before proceeding with disassembly. Failure to do this can cause serious personal injury and damage to the device.
WARNING Risk of fire, explosion and burns. Do not short-circuit, crush, incinerate, or disassemble the battery pack.
WARNING Safety risk. Do not attempt to service the device when the device is connected to a patient.
CAUTION Before disassembling the device or installing options, disconnect the patient from the monitor, power down the device, disconnect the AC power cord and any attached accessories (SpO2 sensors, blood pressure hoses and cuffs, temperature probes, ECG modules, Braun docks, and barcode scanners) from the device.
CAUTION Remove the probe well in the temperature module prior to disassembly.
CAUTION Perform all repair procedures at a static-protected station.
Note
CAUTION When the device case is opened, regard all parts as extremely fragile. Execute all procedure steps with care and precision.
CAUTION Observe screw torque specifications, especially with screws that secure directly into plastic standoffs.
CAUTION To avoid mismatching screws and holes, keep the screws for each piece with that piece as you remove modules and circuit assemblies. It is possible to mistakenly install machine screws in locations intended for plastite screws. Plastite screws in this device have a Torx-pan head.
CAUTION After performing any of these procedures and prior to returning the device to service, you must use the service tool, Gold licensed edition, to complete the full suite of functional tests to ensure that all systems are operating within the design specifications. For more information about these tests and the service tool, see "Functional verification and calibration." If you do not have the service tool, contact Welch Allyn Technical Support.
EarlySense and CO2 can be installed only on the extended chassis.
For information about screws or connectors used in the device, see the Appendix.
Service manual
Disassembly and repair 69
Required tools and equipment
· #1 Phillips bit · #2 Phillips bit · #10 Torx bit · 8mm socket · Torque driver calibrated for 2.5 in-lb ±0.25 in-lb · Torque driver calibrated for 6.0 in-lb ±1.0 in-lb · Torque driver calibrated for 7.5 in-lb ±0.5 in-lb · Torque driver calibrated for 12.0 in-lb ±1.0 in-lb · Slotted screwdriver · Tweezers · Needle-nose pliers · Spudger · Tie-wrap tool calibrated for torque specification 5 INT · Tie-wrap cutter · Soft lens wipes · Scissors or other cutting device · Canned air · A coin to open the battery door. Select a size that comfortably fits the slot. · Pro Gaff tape
For information about screws and connectors used in the device, see the Appendix.
70 Disassembly and repair
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Disassembly overview
The following chart provides an overview of the complete disassembly of the device. Most disassembly activities require that you complete a subset of the steps detailed here. The flow chart indicates the steps that must be completed in sequence to remove a particular component. Because a different sequence of preliminary steps might be required to remove certain components, you should use this flow chart as a reference at the start of every disassembly and component replacement procedure. A list of preliminary steps presented at the start of each disassembly topic provides the prerequisites for that disassembly task. (Some tasks in the flowchart are optional, depending on the scope of disassembly.)
71
Section A
This section applies to devices manufactured before 11/2017, serial numbers before 100043244817, and MCE hardware version P3 or earlier.
Note
If your device does not meet these criteria, see Section B for the correct disassembly and repair instructions.
Note
See "Monitor serial number and model label" in the Appendix to learn how to determine the manufacture date from the serial number.
If the MCE hardware version is P2 or P3, DO NOT replace any components with service kits with the "3rd Ed" suffix. IEC 3rd Edition service kits are not compatible with hardware versions P2 and P3. Service kits with the "4th Ed" suffix may be used on all devices running host software version 1.71.03 or 2.20.00 and later with the exception of 107124 (SERV KIT, CVSM, SpO2 MOD, NELLCOR 4th Ed). Use 107124 only on devices running host software version 2.41.xx or later.
Power down the device
You can power down the device as follows: 1) on devices with 2.X software, briefly press the power button on the housing and then following the onscreen prompts, or 2) on all devices, use onscreen controls alone.
Option 1. After the device is powered up, briefly press of the power button to open an onscreen dialog with the following options: · Power down. Device behavior varies based on the active profile, whether or not
patient trend data is stored, and whether or not patient context is established. While servicing the device, you need not be concerned about these details. They only matter to clinicians who are monitoring patients and storing patient data. · Sleep. The Sleep button clears the display and puts the device into Display powersaving mode. · Cancel. The Cancel button dismisses the dialog.
Touch Power down and complete the power-down procedure.
Option 2. To use onscreen controls alone to power down the device, follow these steps:
1. Touch the Settings tab. 2. Touch the Device tab. 3. Touch Power down.
72 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Remove the battery
Before removing the battery, power down the monitor as described in this manual and disconnect the AC power cord. 1. Turn the monitor upside down to access the battery cover.
2. Locate the battery cover, indicated by
.
3. Insert a coin into the slot and push to open. Choose a coin that fits comfortably into the slot.
4. Pull the battery out by pulling the battery label, which is visible when you open the battery cover.
Service manual
Remove the rear housing
Section A 73
No. Item
1
Rear housing
2a
USB label 4 USB host
2b
USB label 1 USB host (model 6300 only)
3a
Nurse call label
3b
No nurse call label (model 6300 only)
No. Item
6
Communications door
7
Communications door captive screw
8
IEC connector
14
Screw, M4 X 10 pan head with NYLOC
Before you begin, power down the device, disconnect the AC power cord, and remove the battery as described in this manual.
1. Lay the monitor face down on the antistatic mat. 2. Loosen the screw (7) to open the communications door (6). 3. Open the communications door (6) to access the rear housing screw. 4. Remove the four rear housing screws (14). 5. Stand the monitor on its feet with the display facing away from you. 6. Pull the top of the rear housing away from the monitor to access the rear housing
cable connections. 7. While supporting the rear housing, disconnect the following from the
communications module:
74 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
a. The Ethernet cable from J9. b. The small USB connector from J4. c. The large USB connector from J8. d. The communications power cable from J50. 8. Continuing to support the rear housing, do the following at the power-supply cover: a. Free the power supply and fan cable from the wire guide on the side of the
power-supply cover. b. Disconnect the power supply cable from the power supply board at J2.
c. Disconnect the fan cable (A) from the main harness. d. Separate the rear housing (1) from the monitor. Once the rear housing is removed, choose which part of the monitor to work on: · Rear housing components. For details, see "Disassemble the rear housing." · Main chassis. For details, see "Disassemble the main chassis."
Reassembly notes
· Route the power cable and fan harness cables in the channel on the side of the power-supply cover.
Service manual
Section A 75
· Some communications boards have two large USB connectors. The large USB connector J8 is the one closest to the mini USB connector J4. For reference, see the communications board diagram in the appendices.
· When closing the case, verify that no wires are crushed or pinched before securing with screws. After tightening the screws, examine the seam between the rear housing and the main chassis to verify that there is no bulging. Bulging indicates that something is preventing the mating surfaces from seating properly.
When replacing the rear housing
Note
The rear housing replacement service kit is assembled with the comms door, ground stud, ground lug plate, IEC connector, and AC power harness. It is unnecessary to transfer these components from the old rear housing.
1. Follow the procedures to disassemble the rear housing and remove any components that you intend to transfer to the replacement housing.
2. Connect the AC power harness to the IEC connector (8). See the reassembly notes for the power supply.
3. Install the rear housing gasket (15), included in the rear housing service kit, into the slot in the outer edge of the rear housing. To ease installation, use a small flat-blade screwdriver to assist in pushing the seal into the channel.
4. Install any components removed from the old rear housing in the reverse order of the disassembly instructions.
5. After reassembling the rear housing, install the USB client cover (40) as follows: a. Place the USB client cover on a USB mini B cable with the tape facing out. b. Peel off the tape to expose the adhesive. c. Insert the USB cable into the client USB connection, press and remove the cable to adhere the cover to the rear housing.
6. Install these labels: · USB label (2a for models 6400, 6500, 6700, and 6800; 2b for model 6300) in the communications door opening. · Nurse call label (3a for models 6400, 6500, 6700, and 6800; 3b for model 6300) over the nurse call connection.
Remove the communications door
Note
If the communications door is missing or already removed from the device, proceed to "When replacing the communications door."
WARNING Personal injury risk. Because removing the door might propel the pin and spring into the air, wear safety glasses to complete these steps.
Before removing the communications door, power down the monitor, remove the battery, and remove the rear housing as described.
1. Position the rear housing with the Ethernet connection side down on an antistatic mat.
2. Open the communications door perpendicular to the rear housing.
76 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
3. Use a spudger to push the pin upward until the pin clears the hinge.
4. Carefully remove the door from the rear housing.
When replacing the communications door
WARNING Personal injury risk. Because attaching the door might propel the pin and spring into the air, wear safety glasses to complete these steps.
1. Insert a spring and two pins into the communications door as shown.
Service manual
Section A 77
2. With the bottom of the door on the antistatic mat, insert the pin on the right side of the door into the hinge of the rear housing.
3. Press the pin into the left side of the door and slide the door into the hinge of the rear housing until it snaps into place.
78 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Disassemble the rear housing
No. Item
No. Item
1
Rear housing
20c Communications board for Newmar radio (Models 6400, 6500, 6700, and 6800)
8
IEC connector
21a Radio board, Lamarr, 802.11a/b/g
10 Screw, plastite #4-20 X 0.500 Torx-pan head
21b Radio board, Newmar, 802.11a/b/g/n
15 Rear housing gasket (Norprene tubing)
22 Screw, M3 X 0.5, Phillips pan head
16 Antenna board 17 AC power harness 18 Power supply cover 19 Fan 20a Communications board (Model 6300)
23 Power supply board 24 Antenna mounting foam block 39 Antenna cable 40 USB client cover 97 Screw, M3x0.5x8, Pan Phillips (Small
Phillips screw)
20b Communications board (Models 6400, 6500, 6700, and 6800)
Service manual
Section A 79
Remove the communications board
Before you begin, remove the following as described in this manual: · Battery · Rear housing
1. Lay the rear housing on its back on the antistatic mat. 2. Remove the four Torx screws (10) that secure the communications board (20a or
20b) to the rear housing. 3. Remove the communications board by doing the following:
a. Lift the inside edge of the board until the USB connector clears the wire channel on the power-supply cover.
b. Slide the board slightly toward the power supply and lift until the board contacts the wire channel on the power-supply cover.
c. Lift the outside edge of the board until the side connectors clear the rear housing.
d. For monitors with a radio: rotate the board (without pulling on the antenna cable) slightly counter-clockwise, pivoting on the upper left-hand corner. Turn the board over and set it down outside the top of the case.
4. If replacing the communications board, remove the radio board (21) as described in "Remove the radio board and antenna."
Reassembly notes
· If the radio board was removed, reinstall it before reinstalling the communications board.
· To install the communications board, do the following: 1. Position the board over the standoffs with the inside edge of the board under the wire channel on the power-supply cover until the outer edge drops into the rear housing. 2. Align the mini-USB external connector with the opening in the side of the rear housing. 3. Slide the mini-USB connector into the opening until the board rests on the standoffs.
When replacing the communications board
Install the radio board on the new communications board before installing the communications board on the rear housing.
80 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Remove the radio board and antenna
CAUTION Do not remove the radio antenna from the rear housing unless replacing the radio and antenna or the rear housing. Before you begin, remove the following as described in this manual: · Battery · Rear housing · Communications board
1. If the monitor has a radio: a. Turn the communications board over to access the radio board, taking care to avoid straining the antenna cable. b. If the original Lamarr radio (a/b/g band) is installed, remove the four small Phillips (machine) screws securing the radio board to the communications board, as shown on the left. If the Newmar radio (a/b/g/n band) is installed, remove the three small Phillips (machine) screws securing the radio board to the communications board, as shown on the right.
c. Hold the communications board with one hand while grasping the radio board at the opposite end from the antenna connection and pull the radio board away from the communications board.
2. (Perform this step only if you are replacing the radio or antenna.) Disconnect the radio antenna cable from the radio board.
3. Remove the four Torx screws (10) securing the power-supply cover.
4. Remove the power-supply cover (18). 5. Use a soft tool such as a spudger to separate the foam block (24) from the inside of
the rear housing.
Service manual
Section A 81
Reassembly notes
Route the antenna cable in the channel located at the top of the rear housing.
When replacing the radio board and antenna
1. If the antenna is removed, clean the rear housing and mounting surface with isopropyl alcohol.
2. The following illustration shows both Lamarr and Newmar radio and antenna boards. Attach the antenna cable to terminal G on the radio board. Attach the other end of the cable to the antenna on terminal PG.
3. Peel the backing off the foam block (24) and affix the foam block to the rear housing.
4. Expose the adhesive on the foam block. Mount the antenna (16) on the foam block with the antenna cable (39) oriented under the board and in the wire channel above the power supply.
5. Route the antenna cable in the channel located at the top of the rear housing.
82 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Remove the fan
Before you begin, remove the following as described in this manual: · Battery · Rear housing
1. Press the flanges on the sides of the fan harness connector and separate the fan connector from the power-supply cover (18).
2. Depress the tab on the power-supply cover and slide the fan (19) over the tab and out of the housing.
Reassembly notes
CAUTION Ensure that the fan is properly oriented. Air must flow toward the power supply.
Note
If the fan is dirty, use canned air to remove dust. Do not bend the fan blades or otherwise damage the fan. If the fan is noisy and cleaning does not reduce the noise, replace the fan.
· With the label facing down, slide the fan into the housing on top of the power-supply cover until the tab on the cover holds it in place.
· Clip the fan harness into the power-supply cover so that the connector is oriented toward the fan, as shown in the following figure.
Service manual
Section A 83
Remove the power supply
Before you begin, remove the following as described in this manual: · Battery · Rear housing
1. Remove the four Torx screws (10) securing the power-supply cover.
2. Remove the power-supply cover (18). 3. Disconnect the following from the power supply:
· The (green) ground cable · The AC power harness (17)
Note
See "Remove the AC power harness" for instructions.
4. Remove the power supply.
84 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Remove the AC power harness
Note
Do not disconnect the AC power harness from the IEC connector unless you are replacing it. Once you disconnect the AC power harness, you cannot reuse it.
Before you begin, remove the following as described in this manual: · Battery · Rear housing · Power supply
Disconnect the AC power harness from the IEC connector and grounding plate.
Reassembly notes
When replacing the rear case or AC power harness, route the wiring as follows: · Connect blue to neutral (N), green to ground (GND), and brown to line (L).
N GND L
Note
The power supply harness to IEC connector is rated for a single connection. Replace the power supply harness if it has been disconnected from the IEC connector.
Note
In older devices, color coding of the line and neutral wires was reversed. The color of the wiring has no impact on the functionality of the device and does not require reversing the connection to the IEC connector. Reversing the connection to the IEC harness would also require replacement of the power harness. The risk of not replacing the harness is considered minimal as the manual contains a warning to disconnect the device from AC power before opening the case.
· Plug the ground cable from the IEC connector onto the ground plate in the position closest to the IEC connector.
· Ensure that the green ground wires are routed over the blue and brown wires. · Ensure that the grommet on the AC power harness is in the slot in the power supply
cover.
Service manual
Section A 85
· When replacing the power supply cover, ensure that the antenna cable is routed in the channel located at the top of the rear housing.
· Ensure that the green ground wires are underneath the power-supply cover, as shown in the next figure.
86 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Disassemble the main chassis
Disassembly and reassembly procedures are the same for the standard chassis and extended chassis, unless otherwise noted.
Configuration options
Standard chassis (left side) Supports a maximum of two modules
Extended chassis (left side) Supports a maximum of three modules
Components (back to front): SpO2, NIBP Blank, NIBP (6300, 6400, and 6500 only)
Components (back to front): CO2, SpO2, NIBP Blank, SpO2, NIBP
Service manual
Section A 87
Extended chassis (right side) Supports a maximum of one module
Note
The standard chassis is the same as extended chassis minus space for an EarlySense module, so it is not presented here.
Components (front to back): Power button, EarlySense, Ethernet RJ-45, USB client, Nurse call Power button, Blank, Ethernet RJ-45, USB client, Nurse call
Note Note
Monitors configured with RRa, SpHb, or CO2 cannot be configured with EarlySense.
Ethernet RJ-45 provides a hardwired connection to the computer network. USB client provides a connection to an external computer for testing and software upgrades. Nurse call provides a connection to the hospital nurse call system. (Not available on the 6300 model.)
88 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Main chassis exploded view
More detailed views of main chassis components and tables identifying specific parts appear later in this section preceding the associated disassembly and repair instructions.
No. Item 10 Screw, plastite #4-20 X 0.500 Torx-pan head 14 Screw, M4 X 10 pan head with NYLOC 25 Bottom housing metal chassis
No. Item 53 Temperature housing 54 Probe well seal 55 Horizontal struts
Service manual
Section A 89
No. Item
No. Item
26 Speaker
56 Temperature mounting cover
27 Bottom housing
60 HSG clamp
28 Battery connector board
62 LCD frame
30 Battery door
63 Grommet, ear - G411-1
31 Handle insert
64 Shoulder screw, ear G-411-1 metric
32 Top housing
65 Clamp, cable 3/16 X 3/8 wide X 3/4 long
33 Light bar
66 Washer, M3
34 Light-bar board
67 Left insert
35 Printer door
68 Paper-feed roller
37 Right side panel
69 Printer
38 Power button and flex cable
71 Temperature connection access cover
42 Front housing
72 Screw, M2.2X8, THRDFORM, PNH, TRX
44 Temperature blanking panel
73 Extended bottom housing
45 Thermal shield
74 M4 standoff
46 Main board
75 Housing top extension
47 Screw, M3 x 5 pan head
79 Top housing gasket
48 LCD bezel (1st generation displays)
83 CO2 module assembly
48b LCD bezel (2nd generation displays)
84 EarlySense module assembly
49 LCD with touchscreen (1st generation dispalys) 85 Blank faceplate
49b LCD with touchscreen (2nd generation displays) 86 SpO2 module assembly
50 Foam pad
87 USB cable retaining clip
51 Foam pad
88 NIBP module assembly
52 Temperature module
90 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Remove the CO2 module
Before you begin, remove the following as described in this manual: · Battery · Rear housing
1. Disconnect the two USB cables from the CO2 module.
2. Slide the CO2 module out of the case.
Reassembly notes
· Do the following before installing the CO2 module:
Install the NIBP module (the module closest to the display).
Install the SpO2 module.
· Insert the CO2 module into the housing with the serial number label facing up.
· Connect the two USB cables to the CO2 module.
Note
You may connect the CO2 USB cables in any order in either CO2 FSS USB socket.
Replace the CO2 module faceplate
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module
1. Remove the two blank labels securing the clear housing cover to the module housing.
Service manual
Section A 91
2. Using a slotted screwdriver, release the three plastic clips from the module rear housing, and remove the clear housing cover.
3. Disconnect the exhaust tube from the exhaust port on the faceplate.
4. Remove the spring clip from the input port, and slide the input port away from the faceplate.
5. Remove the faceplate: a. Disengage one plastic clip on the module rear housing from the faceplate. b. Remove the faceplate by pivoting it away from the rear housing.
92 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
6. Inspect the new faceplate before installing it: a. Verify that the spring is attached to the door latch. b. Verify that the door opens and closes freely.
7. Slide the new faceplate onto the module rear housing until both plastic clips lock in place.
8. Install the input port and spring clip: a. Slide the input port into the faceplate receptacle until the port is flush with the faceplate. b. While holding the port in place, install the spring clip over the port and receptacle as shown in the figure below. The spring clip is secured by pushing on the clip from the direction of the exhaust fitting towards the faceplate door. Make sure the spring clip is fully seated.
Note
Do not reuse the spring clip. Replace the spring clip with the new one provided in the kit.
9. Connect the exhaust tube to the exhaust port. 10. Verify that all hoses and wires are routed as shown in the figure below. Also verify
that the tubing is free of kinks.
Service manual
Section A 93
Note
The exhaust tube runs along the back of the module and gradually bends to the exhaust fitting. The inlet tube and wire run around the molded feature and boss to the large connector.
11. Install the clear housing cover onto the module rear housing, and press the cover into place until the three plastic clips lock.
12. Apply the two new blank labels to the locations shown in the figure below.
Remove the EarlySense module
Before you begin, remove the following as described in this manual: · Battery · Rear housing
1. Disconnect the USB cable from the EarlySense module.
94 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
2. Slide the EarlySense module out of the case.
Reassembly notes
Insert the EarlySense module into the housing with the serial number label facing down.
When replacing the EarlySense module or adding an EarlySense module
· Insert the EarlySense module into the housing with the serial number label facing down.
· Connect the USB cable to the EarlySense module. · When adding an EarlySense module, the bottom housing and SureTemp cover must
have ventilation holes. Use the bottom housing from service kit 105504 and the SureTemp cover from service kit 103542.
Remove the SpO2 module
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module (optional) 1. Disconnect the USB cable from the SpO2 module. 2. Remove the USB cable from the retaining clip on the SpO2 module.
3. Slide the SpO2 module out of the case.
Service manual
Section A 95
Reassembly notes
· Install the NIBP module (the module closest to the display) before installing the SpO2 module.
· Insert the SpO2 module into the housing with the serial number label facing up.
When replacing the SpO2 module or adding an SpO2 module
CAUTION Ensure that your module has the correct option (Masimo or Nellcor). · On the back of the SpO2 module, clean the surface to which the retaining clip will be applied (see figure below) and apply the clip.
· Insert the SpO2 module into the housing with the serial number label facing up. · Connect the USB cable to the SpO2 module. · Secure the USB cable to the retaining clip on the SpO2 module.
Remove the NIBP module
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module (optional) · SpO2 module or blank faceplate
1. Disconnect the USB cable from the NIBP module.
96 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
2. Slide the NIBP module out of the case.
Reassembly notes
· Install the NIBP module (the module closest to the display) before installing the SpO2 and CO2 modules.
· Insert the NIBP module into the housing with the serial number label facing up. · Connect the USB cable to the NIBP module. · If originally installed, install the blanking panel by sliding it into the housing.
Remove the bottom housing
Bottom housing for the standard chassis
No.
Item
No.
Item
10
Screw, plastite #4-20 X 0.500 Torx-pan head 27
Bottom housing
25
Bottom housing metal chassis
28
Battery connector board
Service manual
No.
Item
26
Speaker
No.
Item
30
Battery door
Extended bottom housing for the extended chassis
Section A 97
No.
Item
No.
Item
10
Screw, plastite #4-20 X 0.500 Torx-pan head 30
Battery door
25
Bottom housing metal chassis
73
Extended bottom housing
26
Speaker
74
M4 standoff
28
Battery connector board
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module
1. Remove the insert circled in the figure below.
98 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
2. If your model has an extended chassis, remove the insert shown below.
3. If your model has a printer, do the following: a. Remove the drain tube located between the printer and the bottom plate.
b. Disconnect the printer ground wire from the ground lug on the bottom plate. 4. Cut the tie wrap that secures the main harness to the bottom bracket. This tie wrap
is located below the tie wrap on the main harness.
Service manual
Section A 99
5. Pull the speaker wire out from behind the bottom bracket and disconnect the speaker cable (26) from the main harness.
6. Disconnect the following on the battery connector board: a. The battery power harness from J2. b. The smart-battery harness from J3.
7. Remove the following screws:
· The bottom housing screw. · The two screws that secure the bottom housing assembly to the front housing. 8. Remove the bottom housing. 9. Disassemble the bottom housing.
Note
Disassemble the bottom housing only if you plan to replace the battery connector board or the speaker. See the instructions for removing these components later in this section.
Reassembly notes
· When reassembling the bottom housing of an extended chassis, use an 8mm socket and a Torque driver calibrated for 12.0 inch-pound ±1.0 inch-pound to secure the standoffs (74).
100 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· Plug the speaker cable into the shortest cable of the main harness (the cable closest to the wire tie). Tuck the cable behind the ground-wire stud. Ensure that the speaker cable is positioned in the channel.
· If a printer is installed, route the printer ground wire through the channel on the printer housing.
· Secure the main harness to the bracket on the bottom housing using a tie wrap. Position the tie wrap just below the tie wrap on the main harness. Use the tie-wrap tool, with the torque at 5 INT, to secure the tie wrap.
· If your model has an extended chassis, orient the insert so that, when installed, it is flush with the panel that contains the power button.
When replacing the bottom housing
Note
The bottom housing, or extended bottom housing, must be replaced by a Welch Allyn service center to ensure proper labeling.
Remove the speaker
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module
Service manual
· Bottom housing 1. Remove the metal chassis to more easily access the speaker. 2. Remove the speaker (26) from the bottom housing.
Section A 101
3. Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol.
When replacing the speaker
1. Remove the paper to expose the adhesive on the gasket. 2. Align the holes in the speaker with the pins on the bottom housing and press the
speaker into place. 3. Apply pressure to the outer radius of the speaker to ensure good adhesion with the
bottom housing.
Remove the battery connector board
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing
Remove the two Torx screws (10) that secure the battery connector board (28) to the bottom housing using a no. 10 Torx driver.
102 Section A
Remove the top housing
Top housing
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
No. Item 14 Screw, M4 X 10 pan head with NYLOC 31 Handle insert 32 Top housing 35 Printer door
No. 68 69 72 Not shown
Item Paper feed roller Printer housing Screw, M2.2X8, Thrdform, PNH, TRX Printer door blank
Service manual Housing top extension (extended chassis only)
Section A 103
No. Item 74 M4 standoff 75 Housing top extension
No. Item 79 Top housing gasket
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing
Note
Do not remove the side panel that contains the power button.
1. If your model has an extended chassis, remove the housing top extension. a. Use an 8mm socket and driver to remove the two standoffs (74) that secure the housing top extension (75). b. Remove the housing top extension.
2. Lay the main harness over the top of the unit to clear the USB cables. 3. Disconnect the power connector on the main harness from J30 on the main board.
104 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
4. For models that include the temperature option, disconnect the USB cable connected to the temperature module from J1 on the main board and free the USB cable from the cable separator.
Note
Do not remove the USB cable from the temperature module unless you plan to replace the module. If you disconnect the USB cable, the retaining clip must be replaced upon reassembly.
5. For models that include a printer, unhook the plastic latch to disconnect the USB cable from the printer.
6. Disconnect the USB cables from the main board. 7. Remove the USB cables and the cable separator. 8. Disconnect and then remove the following:
Service manual
Section A 105
a. The fan cable on the main harness from J45 on the main board. b. The communications power cable on the main harness from J49 on the main
board. c. The battery power harness from J29 on the main board. d. The smart-battery harness from J34 on the main board. e. The printer harness from J17 on the main board. f. The speaker cable on the main harness from J12 on the main board.
Note
Use extra care when disconnecting J12 to avoid pulling the connector off the board.
9. Remove the two screws (14) that secure the handle insert and remove the insert.
10. Remove the four Torx screws that secure the handle.
11. Remove the top housing.
Reassembly notes
· Ensure that the printer is installed in the top housing. See the reassembly notes for the printer.
· Before installing the USB cables, install the following: The fan cable on the main harness to J45 on the main board. The communications power cable on the main harness to J49 on the main board, with the ferrite bead closest to the main board. The battery power harness to J29 on the main board.
106 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
The smart-battery harness to J34 on the main board. The printer harness to J17 on the main board. The speaker cable on the main harness to J12 on the main board.
Note
First inspect J12 for bent pins before installing the speaker cable.
· Install the USB cables based on the type of cable separator you have--6-hole or 11hole--and the instructions below.
Note
The 6-hole separator has been discontinued, but it might be found in older devices.
USB cable locations--6-hole cable separator
· Place the USB cables in the cable separator.
Note
If the USB cable was not removed from the temperature module, leave the J1 position in the figure below vacant until the cable separator is placed in the case and the other USB cables have been connected to the main board. When the cable separator is in the case, connect the USB cable from the temperature module to J1 on the main board and snap the cable into the J1 position in the cable separator.
Note
The cable with right-angle connectors at both ends is in the J14 position in the figure below.
Note
If the option is not included, leave the separator position empty.
· Position each cable to extend approximately 1.5 inches past the separator. · Place the separator in the unit as shown below.
· Plug the USB cables into the main board as follows:
Service manual
Section A 107
No. Item J1 Temperature J3 Printer J5 SpO2
No. Item J24 NIBP J26 COMMS J4 J14 COMMS J8
USB cable locations--11-hole cable separator
· Place the USB cables in the cable separator.
Note
If the USB cable was not removed from the temperature module, leave the J1 position in the figure below vacant until the cable separator is placed in the case and the other USB cables have been connected to the main board. When the cable separator is in the case, connect the USB cable from the temperature module to J1 on the main board and snap the cable into the J1 position in the cable separator.
Note Note
The cable with right-angle connectors at both ends is in the J14 position in the figure below.
If the option is not included, leave the separator position empty.
· Position each cable to extend approximately 1.5 inches past the separator. · Place the separator in the unit as shown below.
108 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· Plug the USB cables into the main board as follows:
· Place the USB cables in the cable separator.
Note
If the USB cable was not removed from the temperature module, leave the J1 position in the figure below vacant until the cable separator is placed in the case and the other USB cables have been connected to the main board. When the cable separator is in the case, connect the USB cable from the temperature module to J1 on the main board and snap the cable into the J1 position in the cable separator.
Note
The cable with right-angle connectors at both ends is in the J14 position in the figure below.
Note
If the option is not included, leave the separator position empty.
· Position each cable to extend approximately 1.5 inches past the separator. · Place the separator in the unit as shown below.
· Plug the USB cables into the main board as follows:
Service manual
Section A 109
No. Item
No. Item
J1 Temperature
J23 SpO2
J2 Printer
J26 NIBP
J3 EarlySense
J8 COMMS J4
J21 CO2
J14 COMMS J8
J24 CO2
· For models with a temperature module, if you disconnected the USB cable from the temperature module during disassembly, you must replace the retaining clip. (See the topic "When replacing the temperature module" for specific instructions.)
· For models with a printer, plug the other end of the USB cable into the printer while pulling the plastic latch away from the connector. Once the connector is seated, push the plastic latch over the connector to secure it.
· Verify that the Ethernet cable passes freely through the space between the temperature housing and the printer board, exiting the case in the space between the top of the temperature housing and beneath the top housing.
· If the Ethernet cable was removed, re-install it when re-installing the bottom housing.
· When installing the top housing on the chassis, line up the slots on the top housing with the ends of the horizontal struts on the chassis to ensure proper seating.
110 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· When installing the housing top extension (75), verify that the top housing gasket is in place. Use an 8mm socket and Torque driver calibrated for 12.0 inch-pound ±1.0 inch-pound to secure the standoffs (74).
When replacing the top housing
For models without a printer, install the printer door blank as follows: 1. Remove the paper backing from the gasket on the door blank. 2. Install the door blank into the top housing, pressing to secure the door blank to the
top housing.
Remove the printer
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing · Top housing 1. Remove the two Torx screws that secure the printer housing to the top housing.
2. Remove the printer from the top housing: a. Hold the printer housing while opening the printer door. b. Separate the printer and printer door from the top housing.
Service manual
Section A 111
Reassembly notes
1. Verify that the ground wire exits from the side opposite the printer board in the notched area.
2. Place the printer door into the top housing assembly and hold it in place while performing the next step.
3. Install the printer in the top housing by sliding the tabs into the slots. 4. Snap the printer door shut to hold the printer in place while securing it into the
housing with two screws.
When replacing the printer or adding a printer
· Verify whether the printer housing has a notch, as shown below. If the printer has a notch, you can use the printer in a standard chassis or an extended chassis. If the printer does not have a notch, you can use the printer only in a standard chassis.
· If adding a printer, remove the printer door blank. Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol.
1. Separate the door from the printer assembly. 2. Attach the printer ground harness to the printer ground lug.
112 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Disassemble the front housing
No. Item 10 Screw, plastite #4-20 X 0.500 Torx-pan head 33 Light bar 34 Light-bar board 37 Right side panel 38 Power button 42 Front housing 44 Temperature blanking panel 45 Thermal shield 46 Main board 47 Screw, M3 x 5 pan head 48 LCD bezel (1st generation displays)
No. Item 51 Foam pad 52 Temperature module 53 Temperature housing 54 Probe well seal 55 Horizontal struts 56 Temperature mounting cover 60 HSG clamp 62 LCD frame 63 Grommet, ear - G411-1 64 Shoulder screw, ear G-411-1 metric 65 Clamp, cable 3/16 X 3/8 wide X 3/4 long
Service manual
Section A 113
No. Item
No. Item
48b LCD bezel (2nd generation displays)
66 Washer, M3
49 LCD with touchscreen (1st generation displays) 67 Left insert
49b LCD with touchscreen (2nd generation displays) 71 Temperature connection access cover
50 Foam pad
Remove the light bar
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing · Top housing
1. Remove the three screws (10) that secure the horizontal strut (located on the right side when facing the device from the back) to the front housing.
2. Remove the strut. 3. Remove the tape that secures the light-bar harness to the LCD frame.
114 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
4. Disconnect the light-bar harness from J46 on the main board. 5. Remove the light-bar board (34) and light bar (33) from the front housing. 6. Remove the light-bar board from the light bar. 7. Disconnect the light-bar harness from the light-bar board.
Reassembly notes
· Insert the light-bar board into the light bar as follows:
1. Place the end without the connector into the closed end of the light bar, with the LEDs facing into the light bar.
2. Ensure that you slide the non-connector end of the light-bar board to the end of the slot in the light bar.
· Using the end furthest from the ferrite bead, plug the light-bar harness into the lightbar board.
· Route the light-bar harness as follows: Through the slot in the front housing, underneath the horizontal strut. In the channel and between the top of the housing and the LCD frame standoffs.
· Secure the light-bar harness with tape, making sure that the ferrite bead is between the main board and the tape.
Remove the temperature module or housing
Note
These instructions also apply to removing the temperature housing for models without the temperature option.
Note
Do not disconnect the USB cable from the temperature module unless you plan to replace the module and/or the USB cable. Disconnect the USB cable at the main board when removing the module.
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate
Service manual
Section A 115
· NIBP module · Bottom housing · Top housing
Note
You can remove and replace the temperature module without disconnecting the main harness, battery harnesses, USB cables, or light-bar harness from the main board.
1. Remove the probe well from the temperature module. 2. Disconnect the power button flex cable from the J6 ZIF locking connector on the
main board and remove the securing tape.
3. Remove the right side panel (37). 4. Remove the two Torx screws (10) from the HSG clamp (60).
5. Remove the two Torx screws (10) that secure the top of the temperature module or empty housing.
6. Remove the temperature module or empty housing.
Note
If you are replacing only the temperature module without replacing the temperature mounting cover, stop here. Install the replacement module in the reverse order of disassembly procedure.
7. Complete the following steps that apply to your monitor: · If your monitor has a temperature module, remove the temperature mounting cover:
116 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM a. Remove the screw that secures the temperature mounting cover to the
front housing.
b. Remove the temperature mounting cover (56) from the front housing. · If your monitor does not have a temperature module, remove the temperature
blanking panel: a. Remove the two screws that secure the blanking panel to the front housing. b. Remove the blanking panel (44).
Reassembly notes
· Before installing the temperature module into the front housing, ensure that the probe well seal is installed with the tab aligned with the slot or notch in the probe well housing.
· Route the power button flex cable up and over the temperature module and plug the cable into the J6 ZIF locking connector on the main board.
When replacing the temperature module
1. Connect the USB cable to the temperature module. 2. Position the retaining clip on the USB cable against the shoulder of the mini-B
connector with the adhesive pad facing away from the temperature module and toward the bottom. 3. Remove the backing on the retaining clip to expose the adhesive. 4. Rotate the clip on the USB cable to fasten the clip to the temperature module housing.
Service manual
Section A 117
5. Secure the USB cable with a piece of tape as shown.
When adding a temperature module
1. Follow the instructions to remove the temperature housing, main board, and LCD. 2. Replace the temperature blanking panel (44) with the temperature mounting cover
(56). 3. Install the thermal shield (45) on the front housing, aligning the notch on the shield
with the housing.
4. Reinstall the LCD in the reverse order of disassembly. 5. Reinstall the main board in the reverse order of disassembly. 6. Install the probe well seal onto the probe well as described in the reassembly notes
for the temperature module. 7. Insert the temperature module into the front housing aligning the probe well with the
access hole in the front housing. 8. Secure the top of the temperature module to the front housing with two screws
included with the kit.
118 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
9. Place the HSG clamp on the bottom of the temperature module and secure with two screws.
10. Connect the USB cable to the module as described in the instructions for replacing the temperature module.
Remove the main board
This section includes instructions for 1st generation and 2nd generation displays. Follow the instructions that apply to your configuration.
Note
If you are replacing this board, you must have the service tool, Gold licensed edition, to re-enter the serial number of the monitor and the main board.
Note
If you are replacing the display, you must replace the bezel, LCD with touchscreen, and foam pads with the replacement parts in Service kit 106546. The bezel and foam pads are designed to match the display.
Note
Different configurations of parts appear in Connex VSM monitors, depending on the age of the display. Use Configuration A or Configuration B to identify the components in your device.
Configuration A - 1st generation displays
42
51
48
62 63 64
49 50
46
47
8x
No.
Item
42
Front housing
46
Main board
47
Screw, M3 x 5 pan head
65 66
No.
Item
51
Foam pad, bottom (and bottom in 2nd
generation models)
62
LCD frame
63
Grommet, ear - G411-1
Service manual
Section A 119
No.
Item
No.
48
LCD bezel
64
49
LCD with touchscreen
65
50
Foam pad, bottom (1st generation displays) 66
Configuration B - 2nd generation displays
Item Shoulder screw, ear G-411-1 metric Clamp, cable 3/16 X 3/8 wide X 3/4 long Washer, M3
No.
Item
42
Front housing
46
Main board
47
Screw, M3 x 5 pan head
48b
LCD bezel
49b
LCD with touchscreen
51
Foam pads, top and bottom
No.
Item
62
LCD frame
63
Grommet, ear - G411-1
64
Shoulder screw, ear G-411-1 metric
65
Clamp, cable 3/16 X 3/8 wide X 3/4 long
66
Washer, M3
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate
120 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· NIBP module · Bottom housing · Top housing
Note
It is not necessary to remove the temperature module or light bar to remove the main board or LCD.
1. Disconnect the following on the main board: a. The power button flex cable from the J6 ZIF locking connector. b. The light-bar harness from J46. c. The LCD harness from J19. d. The LCD flex cable from J48.
CAUTION The solder joint of the LCD connector (J48) is fragile. When inserting or removing the flex cable, do not stress the solder joint.
2. Remove the Ethernet cable: a. Disconnect the Ethernet cable from the Ethernet connector (J11) on the main board.
b. Remove the screw that secures the Ethernet cable P-clamp to the main board. 3. Remove the seven screws that secure the main board to the LCD frame.
Service manual
Section A 121
4. Remove the main board.
Reassembly notes
· Ensure that the LCD flex cable is not under the main board.
CAUTION The solder joint of the LCD connector (J48) is fragile. When inserting or removing the flex cable, do not stress the solder joint.
· Before replacing the MCE board, remove the LCD frame as described in "Remove the LCD." Once the LCD frame has been removed, install approximately 3 inches of Pro Gaff tape (M11580) to cover the bottom of the two standoffs as indicated (see "When replacing the LCD frame"). Do not cover any portion of the large openings. Replace any Pro Gaff tape on the LCD frame that shows signs of wear or that was removed during reassembly.
· Route the Ethernet cable outside the PEM stud and not underneath the main board. · Connect the Ethernet cable to the main board:
Verify whether your model contains PCBA 407574 revision B, C, or D. Revisions B and C have no logo on the top surface of the Ethernet port. Revision D has a logo on the top surface of the Ethernet port. See the figure below.
For PCBA 407574 revisions B and C, confirm that the Ethernet cable has a shim on one connector. Insert the connector with the shim into the Ethernet port.
For PCBA 407574 revision D, you can use either an Ethernet cable with a shim or an Ethernet cable without a shim. Insert the connector into the Ethernet port.
122 Section A Revisions B and C
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM Revision D
· When securing the main board, install the screw near J30 after you install the Ethernet cable.
· If the light bar is not installed, install the light-bar harness into the housing, positioning the ferrite bead near the main board.
When replacing the main board
· When ordering the replacement main board, order the standard license for the model being serviced. You will receive an authorization code to enter in the service tool to reactivate the licenses included with the original configuration.
· After reassembling the monitor, use the service tool to provision the monitor as follows: Enter the monitor's serial number. This can be found on the bottom of the monitor. Restore any previously licensed features by entering the authorization code in the service tool. Use the authorization codes that accompanied the replacement board, along with any additional license authorization codes previously installed. Record the device serial number on the license Authorization Code cards received with the replacement board and retain for future use. If the license is lost, you can reuse the authorization code on the same device. Update the host controller software to the current version. If the current version of the host software is not available after connecting the device to the service tool, contact Welch Allyn Technical Support.
Remove the LCD
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing · Top housing · Main board
Service manual
Section A 123
Note
It is not necessary to remove the temperature module or light bar to remove the main board or LCD.
1. Disconnect the LCD harness from the LCD. For easier access to the connector, you can slide the ferrite bead closest to the connector up the harness.
2. Remove the four shoulder screws that secure the LCD frame. 3. Remove the LCD frame.
Note
Be sure to support the LCD if you are removing it with the frame. The foam strips on the LCD might cause the LCD to stick to the frame.
4. Remove the LCD.
Reassembly notes
CAUTION The solder joint of the LCD connector (J48) is fragile. When inserting or removing the flex cable, do not stress the solder joint.
· Verify that the LCD flex cable feeds through the bezel's clearance feature. Insert the LCD into the bezel in the front housing with the LCD flex cable on the lower right as shown. (The image on the left applies to 1st generation displays while the one on the right applies to 2nd generation displays.)
1st generation displays
2nd generation displays
· Place the LCD frame over the LCD. Verify that the LCD frame does not cover the LCD flex cable.
124 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
When replacing the LCD frame
· Install a 3-inch strip of Pro Gaff tape on the back of the LCD frame to cover the bottom of the standoffs. This tape will prevent any small pieces of metal left over from the threading process from falling into the display where it might cause a short.
· Install the LCD frame with shoulder screws and washers. · Install a 3-inch strip of Pro Gaff tape over the top part of the LCD harness cutout to
protect the LCD harness from abrasion. · Install the LCD harness. If it was removed from the frame, use isopropyl alcohol to
clean the area in the scribed boxes where you will mount the harness's ferrite beads. Expose the sticky backing on the ferrite beads and mount them in the scribed rectangles.
Note
If you don't place the ferrites correctly in marked areas, they will obstruct the placement of other components like the MCE board.
· Attach a piece of tape to the top of the LCD harness to secure it to the frame. · Attach the LCD frame ground wire to the frame. ·
When replacing the LCD
· Peel the protective sheet from the LCD. · Verify that the foam strips are installed on the back of the LCD near the top and
bottom edges. On 1st generation displays (see image on the left), the foam strip extends halfway up from the bottom on both sides of the LCD. On 2nd generation displays, the foam strips are only on the top and bottom of the LCD (see image on the right).
Service manual 1st generation displays
2nd generation displays
Section A 125
· Verify that the LCD flex cable feeds through the bezel's clearance feature. · Add a 1.25-inch strip of tape to the edge of the LCD frame where the LCD flex cable
and ground come around it. · Insert the LCD into the bezel in the front housing with the LCD flex cable on the
lower right as shown. · Add a 1.25-inch strip of tape to the edge of the LCD frame, where the harness
passes through to connect to the LCD, to prevent abrasion of the LCD harness. · When adding the ferrite beads, align the beads with the marks on the LCD frame. · Add tape to secure the harness to the LCD frame where the harness passes
through.
Remove the front housing
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing · Top housing · Light bar · Temperature module and mounting cover · Main board · LCD
To complete disassembly, remove the remaining strut from the front housing.
When replacing the front housing
For models with the temperature option, replace the thermal shield (45).
126 Section A
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
127
Section B
This section applies to devices that meet all of the following criteria: · manufactured after 11/2017 · MCE hardware version P5 or later · serial number after 100043244817.
Note
See "Monitor serial number and model label" in the Appendix to learn how to determine the manufacture date from the serial number.
These devices comply with IEC 60601 3rd edition. Devices built after 12/2018 are 4thedition compliant.
Note Note
See Customer Service Bulletin 80022414 CSB CVSM/CIWS IEC 60601 4th Edition for the exact manufacturing cutoff and start dates as well as the serial number for the first 4th-edition device.
If your device does not meet these criteria, see Section A for the correct disassembly and repair instructions.
If your device is IEC 3rd- or 4th-edition compliant, use only service kits with the "3rd Ed" or "4th Ed" suffix when replacing the following components: · MCE (main board) · LCD · AC power supply · AC power supply harness · printer · Ethernet cable · rear housing · product labels · power button · SureTemp module · Masimo SpO2 module · NIBP module · EarlySense module · CO2 module
128 Section B
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Note
For 4th-edition devices, use only 107124* when replacing Nellcor SpO2. Host software must be 2.40.01 or later.
Note
Devices that are 4th-edition compliant cannot be downgraded below host software version 2.41.xx.
Power down the device
You can power down the device as follows: 1) on devices with 2.X software, briefly press the power button on the housing and then following the onscreen prompts, or 2) on all devices, use onscreen controls alone.
Option 1. After the device is powered up, briefly press of the power button to open an onscreen dialog with the following options: · Power down. Device behavior varies based on the active profile, whether or not
patient trend data is stored, and whether or not patient context is established. While servicing the device, you need not be concerned about these details. They only matter to clinicians who are monitoring patients and storing patient data. · Sleep. The Sleep button clears the display and puts the device into Display powersaving mode. · Cancel. The Cancel button dismisses the dialog.
Touch Power down and complete the power-down procedure.
Option 2. To use onscreen controls alone to power down the device, follow these steps:
1. Touch the Settings tab. 2. Touch the Device tab. 3. Touch Power down.
Remove the battery
Before removing the battery, power down the monitor as described in this manual and disconnect the AC power cord. 1. Turn the monitor upside down to access the battery cover.
2. Locate the battery cover, indicated by
.
3. Insert a coin into the slot and push to open. Choose a coin that fits comfortably into the slot.
Service manual
Section B 129
4. Pull the battery out by pulling the battery label, which is visible when you open the battery cover.
Remove the rear housing
No. Item
1
Rear housing
2a
USB label 4 USB host
3a
Nurse call label
6
Communications door
No. Item
7
Communications door captive screw
8
IEC connector
14
Screw, M4 X 10 pan head with NYLOC
Before you begin, power down the device, disconnect the AC power cord, and remove the battery as described in this manual.
1. Lay the monitor face down on the antistatic mat. 2. Loosen the screw (7) to open the communications door (6). 3. Open the communications door (6) to access the rear housing screw. 4. Remove the four rear housing screws (14). 5. Stand the monitor on its feet with the display facing away from you.
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6. Pull the top of the rear housing away from the monitor to access the rear housing cable connections.
7. While supporting the rear housing, disconnect the following from the communications module:
a. The Ethernet cable from J9. b. The small USB connector from J4. c. The large USB connector from J8. d. The communications power cable from J50. 8. Continuing to support the rear housing, do the following at the power-supply cover: a. Free the power supply and fan cable from the wire guide on the side of the
power-supply cover. b. Disconnect the power supply cable from the power supply board at J2.
c. Disconnect the fan cable (A) from the main harness. d. Disconnect the LCD ground wire from the IEC power harness.
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Section B 131
e. Separate the rear housing (1) from the monitor.
Once the rear housing is removed, choose which part of the monitor to work on: · Rear housing components. For details, see "Disassemble the rear housing." · Main chassis. For details, see "Disassemble the main chassis."
Reassembly notes
· Route the power cable and fan harness cables in the channel on the side of the power-supply cover.
· Some communications boards have two large USB connectors. The large USB connector J8 is the one closest to the mini USB connector J4. For reference, see the communications board diagram in the appendices.
· When closing the case, verify that no wires are crushed or pinched before securing with screws. After tightening the screws, examine the seam between the rear housing and the main chassis to verify that there is no bulging. Bulging indicates that something is preventing the mating surfaces from seating properly.
When replacing the rear housing
Note
Use 3rd edition service kit 106840. The rear housing replacement service kit is assembled with the comms door, ground stud, ground lug plate, IEC connector, and 3rd edition AC power harness. It is unnecessary to transfer these components from the old rear housing.
1. Follow the procedures to disassemble the rear housing and remove any components that you intend to transfer to the replacement housing.
2. Connect the AC power harness to the IEC connector (8). See the reassembly notes for the power supply.
3. Install the rear housing gasket (15), included in the rear housing service kit, into the slot in the outer edge of the rear housing. To ease installation, use a small flat-blade screwdriver to assist in pushing the seal into the channel.
4. Install any components removed from the old rear housing in the reverse order of the disassembly instructions.
5. After reassembling the rear housing, install the USB client cover (40) as follows: a. Place the USB client cover on a USB mini B cable with the tape facing out. b. Peel off the tape to expose the adhesive.
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c. Insert the USB cable into the client USB connection, press and remove the cable to adhere the cover to the rear housing.
6. Install these labels: · USB label (2a) in the communications door opening. · Nurse call label (3a) (Serv Kit 106837 CVSM Nurse call label 3rd Ed) over the nurse call connection.
Remove the communications door
Note
If the communications door is missing or already removed from the device, proceed to "When replacing the communications door."
WARNING Personal injury risk. Because removing the door might propel the pin and spring into the air, wear safety glasses to complete these steps.
Before removing the communications door, power down the monitor, remove the battery, and remove the rear housing as described.
1. Position the rear housing with the Ethernet connection side down on an antistatic mat.
2. Open the communications door perpendicular to the rear housing.
3. Use a spudger to push the pin upward until the pin clears the hinge.
Service manual
Section B 133
4. Carefully remove the door from the rear housing.
When replacing the communications door
WARNING Personal injury risk. Because attaching the door might propel the pin and spring into the air, wear safety glasses to complete these steps. 1. Insert a spring and two pins into the communications door as shown.
2. With the bottom of the door on the antistatic mat, insert the pin on the right side of the door into the hinge of the rear housing.
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3. Press the pin into the left side of the door and slide the door into the hinge of the rear housing until it snaps into place.
Service manual
Disassemble the rear housing
Section B 135
No. Item
No. Item
1
Rear housing
20c Communications board for Newmar radio (Models 6400, 6500, 6700, and 6800)
8
IEC connector
21a Radio board, Lamarr, 802.11a/b/g
10 Screw, plastite #4-20 X 0.500 Torx-pan head
21b Radio board, Newmar, 802.11a/b/g/n
15 Rear housing gasket (Norprene tubing)
22 Screw, M3 X 0.5, Phillips pan head
16 Antenna board
23 Power supply board
17b AC power harness
24 Antenna mounting foam block
18 Power supply cover
39 Antenna cable
19 Fan
40 USB client cover
20b Communications board (Models 6400, 6500, 6700, 97 and 6800)
Screw, M3x0.5x8, Pan Phillips (Small Phillips screw)
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No. Item
No. Item
20c Communications board for Newmar radio (Models 98 6400, 6500, 6700, and 6800)
Nomex ESD shield, CVSM power supply (4th edition only)
Service manual
Section B 137
Remove the communications board
Before you begin, remove the following as described in this manual: · Battery · Rear housing
1. Lay the rear housing on its back on the antistatic mat. 2. Remove the four Torx screws (10) that secure the communications board (20a or
20b) to the rear housing. 3. Remove the communications board by doing the following:
a. Lift the inside edge of the board until the USB connector clears the wire channel on the power-supply cover.
b. Slide the board slightly toward the power supply and lift until the board contacts the wire channel on the power-supply cover.
c. Lift the outside edge of the board until the side connectors clear the rear housing.
d. For monitors with a radio: rotate the board (without pulling on the antenna cable) slightly counter-clockwise, pivoting on the upper left-hand corner. Turn the board over and set it down outside the top of the case.
4. If replacing the communications board, remove the radio board (21) as described in "Remove the radio board and antenna."
Reassembly notes
· If the radio board was removed, reinstall it before reinstalling the communications board.
· To install the communications board, do the following: 1. Position the board over the standoffs with the inside edge of the board under the wire channel on the power-supply cover until the outer edge drops into the rear housing. 2. Align the mini-USB external connector with the opening in the side of the rear housing. 3. Slide the mini-USB connector into the opening until the board rests on the standoffs.
When replacing the communications board
Install the radio board on the new communications board before installing the communications board on the rear housing.
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Remove the radio board and antenna
CAUTION Do not remove the radio antenna from the rear housing unless replacing the radio and antenna or the rear housing. Before you begin, remove the following as described in this manual: · Battery · Rear housing · Communications board
1. If the monitor has a radio: a. Turn the communications board over to access the radio board, taking care to avoid straining the antenna cable. b. If the original Lamarr radio (a/b/g band) is installed, remove the four small Phillips (machine) screws securing the radio board to the communications board, as shown on the left. If the Newmar radio (a/b/g/n band) is installed, remove the three small Phillips (machine) screws securing the radio board to the communications board, as shown on the right.
c. Hold the communications board with one hand while grasping the radio board at the opposite end from the antenna connection and pull the radio board away from the communications board.
2. (Perform this step only if you are replacing the radio or antenna.) Disconnect the radio antenna cable from the radio board.
3. Remove the four Torx screws (10) securing the power-supply cover.
4. Remove the power-supply cover (18). 5. Use a soft tool such as a spudger to separate the foam block (24) from the inside of
the rear housing.
Service manual
Section B 139
Reassembly notes
Route the antenna cable in the channel located at the top of the rear housing.
When replacing the radio board and antenna
1. If the antenna is removed, clean the rear housing and mounting surface with isopropyl alcohol.
2. The following illustration shows both Lamarr and Newmar radio and antenna boards. Attach the antenna cable to terminal G on the radio board. Attach the other end of the cable to the antenna on terminal PG.
3. Peel the backing off the foam block (24) and affix the foam block to the rear housing.
4. Expose the adhesive on the foam block. Mount the antenna (16) on the foam block with the antenna cable (39) oriented under the board and in the wire channel above the power supply.
5. Route the antenna cable in the channel located at the top of the rear housing.
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Remove the fan
Before you begin, remove the following as described in this manual: · Battery · Rear housing
1. Press the flanges on the sides of the fan harness connector and separate the fan connector from the power-supply cover (18).
2. Depress the tab on the power-supply cover and slide the fan (19) over the tab and out of the housing.
Reassembly notes
CAUTION Ensure that the fan is properly oriented. Air must flow toward the power supply.
Note
If the fan is dirty, use canned air to remove dust. Do not bend the fan blades or otherwise damage the fan. If the fan is noisy and cleaning does not reduce the noise, replace the fan.
· With the label facing down, slide the fan into the housing on top of the power-supply cover until the tab on the cover holds it in place.
· Clip the fan harness into the power-supply cover so that the connector is oriented toward the fan, as shown in the following figure.
Service manual
Section B 141
Remove the power supply
Before you begin, remove the following as described in this manual: · Battery · Rear housing
1. Remove the four Torx screws (10) securing the power-supply cover.
2. Remove the power-supply cover (18). 3. Disconnect the following from the power supply:
· The (green) ground cable · The AC power harness (17b)
Note
See "Remove the AC power harness" for instructions.
4. Remove the power supply and Nomex shield if present.
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Remove the AC power harness
Note
Do not disconnect the AC power harness from the IEC connector unless you are replacing it. Once you disconnect the AC power harness, you cannot reuse it.
Before you begin, remove the following as described in this manual: · Battery · Rear housing · Power supply
1. Disconnect the AC power harness from the IEC connector. 2. Remove the metal grounding plate from the housing rib.
3. Remove the two screws securing the ground stud assembly to the rear housing.
4. Remove the ground stud AC power harness assembly.
Reassembly notes
When replacing the rear case or AC power harness, route the wiring as follows: · Connect blue to neutral (N), green to ground (GND), and brown to line (L).
Service manual
Section B 143
Note
The power supply harness to IEC connector is rated for a single connection. Replace the power supply harness if it has been disconnected from the IEC connector.
· Ensure that the grommet on the AC power harness is in the slot in the power supply cover.
· Place ferrite on the AC power harness assembly into the molded feature on the back housing and then check the following details:
Ensure that the edge of the ferrite is inside the edge of the molded feature. Ensure that the wires on the power supply wire harness ferrite are on the sides
of the ferrite. Confirm that the wires to the power supply and the LCD ground wire pass over
the top of the wires to the ferrite. Confirm that the power cables are not pinched by the power supply cover. · When replacing the power supply cover, ensure that the antenna cable is routed in the channel located at the top of the rear housing.
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· When replacing the power supply, if the a Nomex ESD shield was installed, inspect the ESD shield and replace as needed. Replace the shield if you see any degradation of the material.
Service manual
Section B 145
Disassemble the main chassis
Disassembly and reassembly procedures are the same for the standard chassis and extended chassis, unless otherwise noted.
Configuration options
Standard chassis (left side) Supports a maximum of two modules
Extended chassis (left side) Supports a maximum of three modules
Components (back to front): SpO2, NIBP Blank, NIBP (6300, 6400, and 6500 only)
Components (back to front): CO2, SpO2, NIBP Blank, SpO2, NIBP
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Extended chassis (right side) Supports a maximum of one module
Note
The standard chassis is the same as extended chassis minus space for an EarlySense module, so it is not presented here.
Components (front to back): Power button, EarlySense, Ethernet RJ-45, USB client, Nurse call Power button, Blank, Ethernet RJ-45, USB client, Nurse call
Note Note
Monitors configured with RRa, SpHb, or CO2 cannot be configured with EarlySense.
Ethernet RJ-45 provides a hardwired connection to the computer network. USB client provides a connection to an external computer for testing and software upgrades. Nurse call provides a connection to the hospital nurse call system.
Service manual
Section B 147
Main chassis exploded view
More detailed views of main chassis components and tables identifying specific parts appear later in this section preceding the associated disassembly and repair instructions.
No. Item 10 Screw, plastite #4-20 X 0.500 Torx-pan head 14 Screw, M4 X 10 pan head with NYLOC 25 Bottom housing metal chassis 26 Speaker
No. Item 54 Probe well seal 55 Horizontal struts 56 Temperature mounting cover 60 HSG clamp
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No. Item 27 Bottom housing 28 Battery connector board 30 Battery door 31 Handle insert 32 Top housing 33 Light bar 34 Light-bar board 35 Printer door 37 Right side panel 38 Power button and flex cable 42 Front housing 44 Temperature blanking panel 45 Thermal shield 46b Main board 47 Screw, M3 x 5 pan head 48b LCD bezel 49c LCD with touchscreen 51 Foam pad 52 Temperature module 53 Temperature housing
No. Item 62b LCD frame 63 Grommet, ear - G411-1 64 Shoulder screw, ear G-411-1 metric 67 Left insert 68 Paper-feed roller 69 Printer 71 Temperature connection access cover 72 Screw, M2.2X8, THRDFORM, PNH, TRX 73 Extended bottom housing 74 M4 standoff 75 Housing top extension 79 Top housing gasket 83 CO2 module assembly 84 EarlySense module assembly 85 Blank faceplate 86 SpO2 module assembly 87 USB cable retaining clip 88 NIBP module assembly 95 LCD frame ground wire 96 Lock washer
Remove the CO2 module
Before you begin, remove the following as described in this manual: · Battery · Rear housing
Service manual 1. Disconnect the two USB cables from the CO2 module.
Section B 149
2. Slide the CO2 module out of the case.
Reassembly notes
· Do the following before installing the CO2 module:
Install the NIBP module (the module closest to the display).
Install the SpO2 module.
· Insert the CO2 module into the housing with the serial number label facing up.
· Connect the two USB cables to the CO2 module.
Note
You may connect the CO2 USB cables in any order in either CO2 FSS USB socket.
Replace the CO2 module faceplate
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module
1. Remove the two blank labels securing the clear housing cover to the module housing.
2. Using a slotted screwdriver, release the three plastic clips from the module rear housing, and remove the clear housing cover.
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3. Disconnect the exhaust tube from the exhaust port on the faceplate. 4. Remove the spring clip from the input port, and slide the input port away from the
faceplate.
5. Remove the faceplate: a. Disengage one plastic clip on the module rear housing from the faceplate. b. Remove the faceplate by pivoting it away from the rear housing.
Service manual
Section B 151
6. Inspect the new faceplate before installing it: a. Verify that the spring is attached to the door latch. b. Verify that the door opens and closes freely.
7. Slide the new faceplate onto the module rear housing until both plastic clips lock in place.
8. Install the input port and spring clip: a. Slide the input port into the faceplate receptacle until the port is flush with the faceplate. b. While holding the port in place, install the spring clip over the port and receptacle as shown in the figure below. The spring clip is secured by pushing on the clip from the direction of the exhaust fitting towards the faceplate door. Make sure the spring clip is fully seated.
Note
Do not reuse the spring clip. Replace the spring clip with the new one provided in the kit.
9. Connect the exhaust tube to the exhaust port. 10. Verify that all hoses and wires are routed as shown in the figure below. Also verify
that the tubing is free of kinks.
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Note
The exhaust tube runs along the back of the module and gradually bends to the exhaust fitting. The inlet tube and wire run around the molded feature and boss to the large connector.
11. Install the clear housing cover onto the module rear housing, and press the cover into place until the three plastic clips lock.
12. Apply the two new blank labels to the locations shown in the figure below.
Remove the EarlySense module
Before you begin, remove the following as described in this manual: · Battery · Rear housing
1. Disconnect the USB cable from the EarlySense module.
Service manual
Section B 153
2. Slide the EarlySense module out of the case.
Reassembly notes
Insert the EarlySense module into the housing with the serial number label facing down.
When replacing the EarlySense module or adding an EarlySense module
Use 106838 SK CVSM Early Sense Module 3rd Ed. · Insert the EarlySense module into the housing with the serial number label facing
down. · Connect the USB cable to the EarlySense module. · When adding an EarlySense module, the bottom housing and SureTemp cover must
have ventilation holes. Use the bottom housing from service kit 105504 and the SureTemp cover from service kit 103542.
Remove the SpO2 module
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module (optional) 1. Disconnect the USB cable from the SpO2 module. 2. Remove the USB cable from the retaining clip on the SpO2 module.
3. Slide the SpO2 module out of the case.
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Reassembly notes
· Install the NIBP module (the module closest to the display) before installing the SpO2 module.
· Insert the SpO2 module into the housing with the serial number label facing up.
When replacing the SpO2 module or adding an SpO2 module
CAUTION Ensure that your module has the correct option (Masimo or Nellcor). · On the back of the SpO2 module, clean the surface to which the retaining clip will be applied (see figure below) and apply the clip.
· Insert the SpO2 module into the housing with the serial number label facing up. · Connect the USB cable to the SpO2 module. · Secure the USB cable to the retaining clip on the SpO2 module.
Remove the NIBP module
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module (optional) · SpO2 module or blank faceplate
1. Disconnect the USB cable from the NIBP module.
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Section B 155
2. Slide the NIBP module out of the case.
Reassembly notes
· Install the NIBP module (the module closest to the display) before installing the SpO2 and CO2 modules.
· Insert the NIBP module into the housing with the serial number label facing up. · Connect the USB cable to the NIBP module. · If originally installed, install the blanking panel by sliding it into the housing.
Remove the bottom housing
Bottom housing for the standard chassis
No.
Item
No.
Item
10
Screw, plastite #4-20 X 0.500 Torx-pan head 30
Battery door
25
Bottom housing metal chassis
95
LCD frame ground wire
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
No.
Item
27
Bottom housing
28
Battery connector board
No.
Item
96
Lock washer
Extended bottom housing for the extended chassis
No.
Item
No.
Item
10
Screw, plastite #4-20 X 0.500 Torx-pan head 73
Extended bottom housing
25
Bottom housing metal chassis
74
M4 standoff
26
Speaker
95
LCD frame ground wire
28
Battery connector board
96
Lock washer
30
Battery door
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module
1. Remove the insert circled in the figure below.
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Section B 157
2. If your model has an extended chassis, remove the insert shown below.
3. If your model has a printer, do the following: a. Remove the drain tube located between the printer and the bottom plate.
b. Disconnect the printer ground wire from the ground lug on the bottom plate.
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4. Cut the tie wrap that secures the main harness to the bottom bracket. This tie wrap is located below the tie wrap on the main harness.
5. Pull the speaker wire out from behind the bottom bracket and disconnect the speaker cable (26) from the main harness.
6. Disconnect the following on the battery connector board: a. The battery power harness from J2. b. The smart-battery harness from J3.
7. Remove the Pro Gaff tape securing the Ethernet cable and the LCD ground wire to the metal chassis.
Note
Observe the locations of the Pro Gaff tape so that you can replace it properly during reassembly.
Service manual
Section B 159
8. Remove the following screws:
· The bottom housing screw. · The two screws that secure the bottom housing assembly to the front housing. 9. Remove the bottom housing. a. Pivot the bottom housing along the edge shared with the front housing and lay it
on the work bench.
b. Remove the screw securing the LCD frame ground wire to the LCD frame.
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10. Disassemble the bottom housing:
Note
Disassemble the bottom housing only if you plan to replace the battery connector board or the speaker. See the instructions for removing these components later in this section.
Reassembly notes
· When reassembling the bottom housing of an extended chassis, use an 8mm socket and a Torque driver calibrated for 12.0 inch-pound ±1.0 inch-pound to secure the standoffs (74).
· Plug the speaker cable into the shortest cable of the main harness (the cable closest to the wire tie). Tuck the cable behind the ground-wire stud. Ensure that the speaker cable is positioned in the channel.
· If a printer is installed, route the printer ground wire through the channel on the printer housing and wrap the printer ground cable once around the printer drain tube.
· Tie wrap the smart harness, battery, and speaker wires together.
Service manual
Section B 161
· Route the main harness wires over the USB cables and cable separator.
· Replace the Pro Gaff tape securing the LCD ground wire to the battery frame. Tape the ground wire to the battery frame between the center rib and the holes on the right end.
· If the Ethernet cable was removed, connect it to the MCE board. Route the Ethernet cable from the MCE diagonally across the bottom housing metal chassis to the metal bracket above the battery board and use a 2'' piece of Pro Gaff tape to tape it to the edge of the metal chassis. Bend the Ethernet cable to parallel the right side of the SureTemp housing, passing over the power button flex cable and under the SureTemp USB cable to the tie wrap anchor on the SureTemp housing's upper right side.
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· Secure the main harness to the bracket on the bottom housing. Position the Ethernet cable behind the bracket and secure both with a tie wrap. Use the tie-wrap tool, with the torque at 5 INT, to secure the tie wrap.
· If the tie wrap securing the Ethernet cable to the tie wrap anchor on the SureTemp housing was removed, use a tie wrap to secure the Ethernet cable to the tie wrap anchor. As noted previously, route the Ethernet cable over the power button flex cable and under the SureTemp USB cable to the tie wrap anchor.
When replacing the bottom housing
Note
The bottom housing, or extended bottom housing, must be replaced by a Welch Allyn service center to ensure proper labeling.
Remove the speaker
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing
1. Remove the metal chassis to more easily access the speaker. 2. Remove the speaker (26) from the bottom housing.
Service manual
Section B 163
3. Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol.
When replacing the speaker
1. Remove the paper to expose the adhesive on the gasket. 2. Align the holes in the speaker with the pins on the bottom housing and press the
speaker into place. 3. Apply pressure to the outer radius of the speaker to ensure good adhesion with the
bottom housing.
Remove the battery connector board
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing
Remove the two Torx screws (10) that secure the battery connector board (28) to the bottom housing using a no. 10 Torx driver.
164 Section B
Remove the top housing
Top housing
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
No. Item 14 Screw, M4 X 10 pan head with NYLOC 31 Handle insert 32 Top housing 35 Printer door
No. 68 69 72 Not shown
Item Paper feed roller Printer housing Screw, M2.2X8, Thrdform, PNH, TRX Printer door blank
Service manual Housing top extension (extended chassis only)
Section B 165
No. Item 74 M4 standoff 75 Housing top extension
No. Item 79 Top housing gasket
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing
Note
Do not remove the side panel that contains the power button.
1. If your model has an extended chassis, remove the housing top extension. a. Use an 8mm socket and driver to remove the two standoffs (74) that secure the housing top extension (75). b. Remove the housing top extension.
2. Cut the tie wrap securing the smart battery harness to the main harness.
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3. Lay the main harness over the top of the unit to clear the USB cables. 4. Disconnect the power connector on the main harness from J30 on the main board.
5. For models that include the temperature option, disconnect the USB cable connected to the temperature module from J1 on the main board and free the USB cable from the cable separator.
Note
Do not remove the USB cable from the temperature module unless you plan to replace the module. If you disconnect the USB cable, the retaining clip must be replaced upon reassembly.
6. For models that include a printer, unhook the plastic latch to disconnect the USB cable from the printer.
7. Disconnect the USB cables from the main board. 8. Remove the USB cables and the cable separator.
Service manual 9. Disconnect and then remove the following:
Section B 167
a. The fan cable on the main harness from J45 on the main board. b. The communications power cable on the main harness from J49 on the main
board. c. The battery power harness from J29 on the main board. d. The smart-battery harness from J34 on the main board. e. The printer harness from J17 on the main board. f. The speaker cable on the main harness from J12 on the main board.
Note
Use extra care when disconnecting J12 to avoid pulling the connector off the board.
10. Remove the two screws (14) that secure the handle insert and remove the insert.
11. Remove the four Torx screws that secure the handle.
12. Remove the Pro Gaff tape securing the printer harness (if present) and light bar harness to the LCD frame. Note the location of the Pro Gaff tape for placement during reassembly.
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13. Remove the top housing.
Reassembly notes
· Ensure that the printer is installed in the top housing. See the reassembly notes for the printer.
· For devices equipped with a printer, position the top housing close to the main chassis, connect the printer harness, and secure both the light bar harness and the printer harness to the LCD frame with approximately 2 inches of Pro Gaff tape.
· Before installing the USB cables, install the following:
The fan cable on the main harness to J45 on the main board.
The communications power cable on the main harness to J49 on the main board, with the ferrite bead closest to the main board.
The battery power harness to J29 on the main board.
The smart-battery harness to J34 on the main board.
The printer harness to J17 on the main board.
The speaker cable on the main harness to J12 on the main board.
Note
First inspect J12 for bent pins before installing the speaker cable.
· Install the USB cables based on the instructions below.
USB cable locations--9-hole cable separator
· Place the USB cables in the cable separator.
Note
If the USB cable was not removed from the temperature module, leave the J1 position in the figure below vacant until the cable separator is placed in the case and the other USB cables have been connected to the main board. When the cable separator is in the case, connect the USB cable from the temperature module to J1 on the main board and snap the cable into the J1 position in the cable separator.
Note
The cable with right-angle connectors at both ends is in the J14 position in the figure below.
Note
If the option is not included, leave the separator position empty.
Service manual
Section B 169
· Position each cable to extend approximately 2 inches past the separator. · When positioning the separator in the device, place the feet in the marked areas of
the MCE board as shown.
J1 J2 J3 J21 J24 J23 J26 J8 J14 · Plug the USB cables into the main board as follows:
No. Item
No. Item
J1 Temperature
J23 SpO2
J2 Printer
J26 NIBP
J3 EarlySense
J8 COMMS J4
J21 CO2
J14 COMMS J8
J24 CO2
· For models with a temperature module, if you disconnected the USB cable from the temperature module during disassembly, you must replace the retaining clip. (See the topic "When replacing the temperature module" for specific instructions.)
· For models with a printer, plug the other end of the USB cable into the printer while pulling the plastic latch away from the connector. Once the connector is seated, push the plastic latch over the connector to secure it.
170 Section B
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· Verify that the Ethernet cable passes freely through the space between the temperature housing and the printer board, exiting the case in the space between the top of the temperature housing and beneath the top housing.
· If the Ethernet cable was removed, re-install it when re-installing the bottom housing.
· When installing the top housing on the chassis, line up the slots on the top housing with the ends of the horizontal struts on the chassis to ensure proper seating.
· When installing the housing top extension (75), verify that the top housing gasket is in place. Use an 8mm socket and Torque driver calibrated for 12.0 inch-pound ±1.0 inch-pound to secure the standoffs (74).
When replacing the top housing
For models without a printer, install the printer door blank as follows: 1. Remove the paper backing from the gasket on the door blank. 2. Install the door blank into the top housing, pressing to secure the door blank to the
top housing.
Remove the printer
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing · Top housing
Service manual
Section B 171
1. Remove the two Torx screws that secure the printer housing to the top housing.
2. Remove the printer from the top housing: a. Hold the printer housing while opening the printer door. b. Separate the printer and printer door from the top housing.
Reassembly notes
1. Verify that the ground wire exits from the side opposite the printer board in the notched area.
2. Place the printer door into the top housing assembly and hold it in place while performing the next step.
3. Install the printer in the top housing by sliding the tabs into the slots. 4. Snap the printer door shut to hold the printer in place while securing it into the
housing with two screws. 5. Connect the printer ground wire to the bottom housing. (See the bottom housing
reassembly notes.)
When replacing the printer or adding a printer
· If adding a printer, remove the printer door blank. Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol.
1. Separate the door from the printer assembly. 2. Follow the reassembly notes above to install the printer. 3. Connect the printer ground wire to the bottom housing. (See the bottom housing
reassembly notes.)
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Disassemble the front housing
No. Item 10 Screw, plastite #4-20 X 0.500 Torx-pan head 33 Light bar 34 Light-bar board 37 Right side panel 38 Power button 42 Front housing 44 Temperature blanking panel 45 Thermal shield 46b Main board 47 Screw, M3 x 5 pan head 48b LCD bezel
No. Item 52 Temperature module 53 Temperature housing 54 Probe well seal 55 Horizontal struts 56 Temperature mounting cover 60 HSG clamp 62b LCD frame 63 Grommet, ear - G411-1 64 Shoulder screw, ear G-411-1 metric 67 Left insert 71 Temperature connection access cover
Service manual
Section B 173
No. Item 49c LCD with touchscreen 51 Foam pad, top and bottom
No. Item 95 LCD frame ground wire 96 Lock washer
Remove the light bar
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing · Top housing
1. Remove the three screws (10) that secure the horizontal strut (located on the right side when facing the device from the back) to the front housing.
2. Remove the strut. 3. Remove the tape that secures the light-bar harness to the LCD frame.
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
4. Disconnect the light-bar harness from J46 on the main board. 5. Remove the light-bar board (34) and light bar (33) from the front housing. 6. Remove the light-bar board from the light bar. 7. Disconnect the light-bar harness from the light-bar board.
Reassembly notes
· Insert the light-bar board into the light bar as follows:
1. Place the end without the connector into the closed end of the light bar, with the LEDs facing into the light bar.
2. Ensure that you slide the non-connector end of the light-bar board to the end of the slot in the light bar.
· Using the end furthest from the ferrite bead, plug the light-bar harness into the lightbar board.
· Route the light-bar harness as follows: Through the slot in the front housing, underneath the horizontal strut. In the channel and between the top of the housing and the LCD frame standoffs.
· Secure the light-bar harness with tape, making sure that the ferrite bead is between the main board and the tape.
Remove the temperature module or housing
Note
These instructions also apply to removing the temperature housing for models without the temperature option.
Note
Do not disconnect the USB cable from the temperature module unless you plan to replace the module and/or the USB cable. Disconnect the USB cable at the main board when removing the module.
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate
Service manual
Section B 175
· NIBP module · Bottom housing · Top housing
Note
You can remove and replace the temperature module without disconnecting the main harness, battery harnesses, USB cables, or light-bar harness from the main board.
1. Remove the probe well from the temperature module.
Note
Disconnect the Ethernet cable from the MCE board or cut the wire tie securing the Ethernet cable to the SureTemp housing.
2. Disconnect the power button flex cable from the J6 ZIF locking connector on the main board and remove the securing tape.
3. Remove the right side panel (37). 4. Remove the two Torx screws (10) from the HSG clamp (60).
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
5. Remove the two Torx screws (10) that secure the top of the temperature module or empty housing.
6. Remove the temperature module or empty housing.
Note
If you are replacing only the temperature module without replacing the temperature mounting cover, stop here. Install the replacement module in the reverse order of disassembly procedure.
7. Complete the following steps that apply to your monitor: · If your monitor has a temperature module, remove the temperature mounting cover: a. Remove the screw that secures the temperature mounting cover to the front housing.
b. Remove the temperature mounting cover (56) from the front housing. · If your monitor does not have a temperature module, remove the temperature
blanking panel: a. Remove the two screws that secure the blanking panel to the front housing. b. Remove the blanking panel (44).
Reassembly notes
· Before installing the temperature module into the front housing, ensure that the probe well seal is installed with the tab aligned with the slot or notch in the probe well housing.
Service manual
Section B 177
· Route the power button flex cable up and over the temperature module and plug the cable into the J6 ZIF locking connector on the main board.
When replacing or adding a temperature module
Follow these instructions when replacing temperature modules and when installing them in the device for the first time. 1. Prepare the temperature module housing: Attach the cable tie mount (113P463) with
a .75-inch square foam strip (78P567) to the SureTemp housing near the top corner of the housing as shown.
2. Connect the USB cable to the temperature module. 3. Position the retaining clip on the USB cable against the shoulder of the mini-B
connector with the adhesive pad facing away from the temperature module and toward the bottom. 4. Remove the backing on the retaining clip to expose the adhesive. 5. Rotate the clip on the USB cable to fasten the clip to the temperature module housing.
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
6. Secure the USB cable with a piece of tape as shown.
When adding a temperature module
In addition to completing the steps in the previous section, follow these instructions when installing a temperature module in the device for the first time. 1. Follow the instructions to remove the temperature housing, main board, and LCD. 2. Replace the temperature blanking panel (44) with the temperature mounting cover
(56). 3. Install the thermal shield (45) on the front housing, aligning the notch on the shield
with the housing.
4. Reinstall the LCD in the reverse order of disassembly. 5. Reinstall the main board in the reverse order of disassembly. 6. Install the probe well seal onto the probe well as described in the reassembly notes
for the temperature module.
Service manual
Section B 179
7. Insert the temperature module into the front housing aligning the probe well with the access hole in the front housing.
8. Secure the top of the temperature module to the front housing with two screws included with the kit.
9. Place the HSG clamp on the bottom of the temperature module and secure with two screws.
10. Connect the USB cable to the module as described in the instructions for replacing the temperature module.
Remove the main board
Note Note
If you are replacing this board, you must have the service tool, Gold licensed edition, to re-enter the serial number of the monitor and the main board.
If you are replacing the display, you must replace the bezel, LCD with touchscreen, and foam pads with the replacement parts in Service kit 106825. The bezel and foam pads are designed to match the display.
No.
Item
No.
Item
10
Screw, plastite #4-20 X 0.500 Torx-pan head 51
Foam pads, top and bottom
42
Front housing
62b
LCD frame
46b
Main board
63
Grommet, ear - G411-1
47
Screw, M3 x 5 pan head
64
Shoulder screw, ear G-411-1 metric
48b
LCD bezel
95
Ground wire
180 Section B
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
No.
Item
49c
LCD with touchscreen
No.
Item
96
Lock washer
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing · Top housing
Note
It is not necessary to remove the temperature module or light bar to remove the main board or LCD.
1. Disconnect the following on the main board: a. The power button flex cable from the J6 ZIF locking connector. b. The light-bar harness from J46. c. The LCD harness from J19. d. The LCD flex cable from J48.
CAUTION The solder joint of the LCD connector (J48) is fragile. When inserting or removing the flex cable, do not stress the solder joint.
2. Disconnect the Ethernet cable from the Ethernet connector (J11) on the main board and remove it.
Service manual
Section B 181
3. Remove the eight screws that secure the main board to the LCD frame.
4. Remove the main board.
Reassembly notes
· Ensure that the LCD flex cable is not under the main board. CAUTION The solder joint of the LCD connector (J48) is fragile. When inserting or removing the flex cable, do not stress the solder joint.
· Remove the LCD frame as described in "Remove the LCD." Once the LCD frame has been removed, install approximately 3 inches of Pro Gaff tape (M11580) to cover the bottom of the two standoffs as indicated (see "When replacing the LCD frame"). Do not cover any portion of the large openings. Replace any Pro Gaff tape on the LCD frame that shows signs of wear or that was removed during reassembly.
· Re-install the Ethernet cable (see Reassembly notes for the bottom housing). · If the light bar is not installed, install the light-bar harness into the housing,
positioning the ferrite bead near the main board.
When replacing the main board
· Use service kit 1068939 on IEC 60601 3rd edition-compliant devices. · When ordering the replacement main board, order the standard license for the model
being serviced. You will receive an authorization code to enter in the service tool to reactivate the licenses included with the original configuration. · After reassembling the monitor, use the service tool to provision the monitor as follows:
182 Section B
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Enter the monitor's serial number. This can be found on the bottom of the monitor.
Restore any previously licensed features by entering the authorization code in the service tool. Use the authorization codes that accompanied the replacement board, along with any additional license authorization codes previously installed. Record the device serial number on the license Authorization Code cards received with the replacement board and retain for future use. If the license is lost, you can reuse the authorization code on the same device.
Update the host controller software to the current version. If the current version of the host software is not available after connecting the device to the service tool, contact Welch Allyn Technical Support.
Remove the LCD
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing · Top housing · Main board
Note
It is not necessary to remove the temperature module or light bar to remove the main board or LCD.
1. Disconnect the LCD harness from the LCD. For easier access to the connector, you can slide the ferrite bead closest to the connector up the harness.
2. Remove the four shoulder screws that secure the LCD frame. 3. Remove the LCD frame.
Note
Be sure to support the LCD if you are removing it with the frame. The foam strips on the LCD might cause the LCD to stick to the frame.
4. Remove the LCD.
Service manual
Section B 183
Reassembly notes
CAUTION The solder joint of the LCD connector (J48) is fragile. When inserting or removing the flex cable, do not stress the solder joint.
· Verify that the LCD flex cable feeds through the bezel's clearance feature. Insert the LCD into the bezel in the front housing with the LCD flex cable on the lower right.
· Position the display ground wire just below the LCD flex cable. · Place the LCD frame over the LCD. Verify that the LCD frame does not cover the
LCD flex cable.
When replacing the LCD frame
· Install the LCD frame with shoulder screws and washers.
· Install a 3-inch strip of Pro Gaff tape over the top part of the LCD harness cutout to protect the LCD harness from abrasion.
· Install the LCD harness. If it was removed from the frame, use isopropyl alcohol to clean the area in the scribed boxes where you will mount the harness's ferrite beads. Expose the sticky backing on the ferrite beads and mount them in the scribed rectangles.
Note
If you don't place the ferrites correctly in marked areas, they will obstruct the placement of other components like the MCE board.
· Attach a piece of tape to the top of the LCD harness to secure it to the frame.
184 Section B
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· Install approximately 1.25 inches of Pro gaff tape (M11580) on the front of the LCD frame near the LCD flex cable.
· Attach the LCD frame ground wire to the frame. · Remove the ground wire from the old frame and install it on the new frame.
When replacing the LCD
· Peel the protective sheet from the LCD. · Verify that the foam strips are installed on the back of the LCD near the top and
bottom edges.
· Verify that the LCD ground wire is positioned just below the LCD flex cable.
Service manual
Section B 185
· Verify that the LCD flex cable feeds through the bezel's clearance feature. · Add a 1.25-inch strip of tape to the edge of the LCD frame where the LCD flex cable
and ground come around it. · Insert the LCD into the bezel in the front housing with the LCD flex cable on the
lower right as shown. · Add a 1.25-inch strip of tape to the edge of the LCD frame, where the harness
passes through to connect to the LCD, to prevent abrasion of the LCD harness. · When adding the ferrite beads, align the beads with the marks on the LCD frame. · Add tape to secure the harness to the LCD frame where the harness passes
through.
Remove the front housing
Before you begin, remove the following as described in this manual: · Battery · Rear housing · CO2 module or blank faceplate · EarlySense module · SpO2 module or blank faceplate · NIBP module · Bottom housing · Top housing · Light bar · Temperature module and mounting cover · Main board · LCD
To complete disassembly, remove the remaining strut from the front housing.
When replacing the front housing
For models with the temperature option, replace the thermal shield (45).
186 Section B
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
187
Functional verification and calibration
Functional verification tests
The functional verification tests help to confirm the proper operation of the device and its options. The tests may also be useful as a diagnostic tool to help isolate a malfunction. It is not necessary to disassemble the device to perform these tests. For periodic service, you can--at a minimum--perform the basic functional verification tests described in this manual. These tests are for customers who have the Standard unlicensed edition of the Welch Allyn Service Tool. If you have the Gold licensed edition of the service tool, use the tool to perform a complete functional verification and calibration of the device in lieu of performing the basic tests.
Note
To document basic functional verification tests, print out the "Service record" sheets at the end of this manual and record the test results.
Any time you open the case, you must use the service tool, Gold licensed edition, to perform a complete functional verification and calibration of the device before returning the device to service.
Note
For instructions on using the Gold licensed edition, see the service tool help files.
About the Welch Allyn Service Tool
The service tool is required to complete functional verification and calibration tests. The service tool is available in the following editions: · Standard unlicensed edition: Enables NIBP functional verification tests to satisfy
the recommended annual service. If any Standard unlicensed edition testing shows an out-of-specification result, use the Gold licensed edition to perform a full calibration. · Gold licensed edition: Checks the functionality and calibration of the device. As it checks the device, the Gold licensed edition also performs any needed calibration to bring the device within specifications. This full suite of tests is required to complete a repair. Each time you open the case, you must use the Gold licensed edition to test the device before returning the device to normal use.
For information about the service tool, see the following: · For instructions on installing and using the service tool, see the Welch Allyn Service
Tool Installation and Configuration Guide.
188 Functional verification and calibration
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· To use the Standard unlicensed edition to test the NIBP module, follow the instructions in this service manual.
· For instructions on using the Gold licensed edition, see the service tool help files.
Standard unlicensed edition service tool tests performed
The service tool performs the following functions on the host device and installed options.
Test
Description
Reads firmware
Displays the firmware version
Firmware upgrade
Loads the latest firmware into the module
Leak test
Verifies leaks using 100 cc volume
Accuracy test (NIBP)
Checks the accuracy of transducers across the pressure range
Overpressure test
Verifies the maximum cuff pressure for adults and neonates
NIBP
Temp SpO2 SpHb RRa CO2 Host EarlySense
Gold licensed edition service tool tests performed
The service tool tests the host device and installed options as listed in the following table.
Test
Description
NIBP Temp SpO2 SpHb RRa CO2 Host EarlySense
POST
Performs the power-on self
test (POST)¹
Firmware version
Checks the firmware version
Firmware upgrade
Loads the latest firmware into the module
Leak
Verifies leaks using 100 cc
volume
AD noise
Checks noise on the pressure channel
Calibration
Calibrates pressure transducers
Service manual
Functional verification and calibration 189
Test Accuracy (NIBP)
Dump
Description Checks the accuracy of transducers across the pressure range Checks dump valves
NIBP Temp SpO2 SpHb RRa CO2 Host EarlySense
Inflation
Verifies the pneumatic pump
Valve control Verifies control of the system valve
Overpressure Verifies pump limits
Probe detect Verifies the operation of the probe detect switch²
Accuracy (Temp)
Verifies the accuracy of the thermometer across range
Functional check
Verifies module operation with cal-key²
Masimo SpO2 and SpHb functional check
Verifies module operation with rainbow SET tester
Calibration Calibrates CO2 sensor
Printer Display
Prints the sample patient record and test pattern Verifies video output
Back light interface
Verifies display LED back light
Touchscreen Verifies touchscreen
interface
calibration
LED
Verifies the light bar amber
and red LED strings
Fan interface Verifies fan operation
Beeper
Verifies the buzzer
Nurse call relay Verifies the nurse call relay
Battery operation Speaker
Verifies the internal battery Verifies the speaker
190 Functional verification and calibration
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Test
Description
NIBP Temp SpO2 SpHb RRa CO2 Host EarlySense
USB host port Verifies the USB ports communication
Ethernet
Verifies the Ethernet port
communication
¹ POST testing checks the following: · NIBP: ROM, RAM, A/D channels, calibration, and user configuration. · Temperature: ROM, RAM, calibration, and heater. · EarlySense: ROM and RAM, and connection to the EarlySense board. · SpO2: ROM and RAM, and connection to the SpO2 board. · CO2: RAM, Flash, ADC, Bias Validation, EEPROM, Flow, Optics. · Printer: ROM and RAM, and connection to the printer.
² SureTemp Plus only.
³ Normal mode.
Basic functional verification checks
Note
Calibration is available only with the service tool, Gold licensed edition.
The basic functional verification test using the Welch Allyn Service Tool Standard edition meets the minimum requirements for routine preventive maintenance. These tests verify basic functionality of the NIBP, SpO2, SpHb, RRa, CO2, and thermometry parameters. Welch Allyn recommends using the service tool, Gold licensed edition, to perform verification of the device when completing a repair.
Basic functional verification check tools
Listed below are the all the tools required to perform the basic functional test.
Material no. 407672 N/A
DOC-10 06138-000
01802-110
Description BP test volume repair fixture 113670 SpO2 simulator
Cable, SpO2 extension, Nellcor Cal-key, assembly, M690/692
Tester, calibration, 9600 Plus
411690
PRO 6000 calibration fixture*
Qty Component 1 NIBP 1 Masimo and Nellcor
SpO2 1 Nellcor SpO2 1 SureTemp Plus
Thermometry Module 3 Braun ear and
SureTemp Thermometry Probe 3 Braun ear
Service manual
Functional verification and calibration 191
Material no.
N/A 4500-925 6000-30 N/A web download
N/A 4500-30 620216 N/A
Description *Use with older models have a dust cover screw that rises above the O-ring washer. Newer models have a dust cover screw that is recessed into the washer.
Qty Component
Pressure meter (must include at least two decimal points and 1 NIBP be accurate to within ±0.5 mmHg)
USB 2.0/5-pin Mini-B cable, gold, 6 ft.
1 NIBP, Software updates
Single tube blood pressure hose, 5 ft.
1 NIBP
PC running Windows XP SP3, Windows 7, or Windows 8
1 ALL
Welch Allyn Service Tool Click this link.
1 NIBP, Software updates and calibration
Blood pressure Y-tube
1 NIBP
Blood pressure hose, 5 ft.
1 NIBP
Fitting "Y" 1/8 X 1/8 X 1/8
1 NIBP
ECG patient simulator calibrated to ISO/IEC standards with defined amplitudes for Lead I, Lead II, Lead III, and Lead IV when using a 5-lead patient cable -OR- an ECG patient simulator with defined amplitudes for Lead I, Lead II, and Lead III when using a 3-lead patient cable.
1 ECG
Full functional verification check and calibration tools
The list of tools below is what is required to perform a full device functionality check and calibration. The tools are used in conjunction with the Welch Allyn service tool, Gold licensed edition, to perform a device calibration.
Material no. 01802-110
407672 411690
N/A LNCS-DC1
Description Tester, calibration, 9600 Plus
BP test volume repair fixture 113670 PRO 6000 calibration fixture* *Use with older models have a dust cover screw that rises above the O-ring washer. Newer models have a dust cover screw that is recessed into the washer. SpO2 simulator
SpO2 cable and finger sensor
Qty Component 3 Braun ear and
SureTemp Thermometry Probe 1 NIBP 3 Braun ear
1 Masimo and Nellcor SpO2
1 Masimo SpO2
192 Functional verification and calibration
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Material no. DS-100A DOC-10 06138-000
N/A
4500-925 106270 660-0138-00 407022
N/A
6000-30 N/A
N/A web download
N/A 4500-30 620216
Description
Qty Component
SpO2 finger sensor
1 Nellcor SpO2
Cable, SpO2 cable extension, Nellcor
1 Nellcor SpO2
Cal-key, assembly, M690/692
1 SureTemp Thermometry Module
Pressure meter (must include at least two decimal points and 1 NIBP be accurate to within ±0.5 mmHg)
USB 2.0/5-pin Mini-B cable, gold, 6 ft.
1 NIBP
Service test box Cable, patch 5 feet RJ45, T568B Assy, MMF Nurse call cable - service
USB cable Type A to Type B (3 ft.)
1 Nurse Call, USB ports 1 Ethernet Test 1 Nurse Call (Service
Test Box Required) 1 USB Ports (Service
Test Box Required)
Single tube blood pressure hose, 5 ft.
1 NIBP
Wireless router, a/b/g or equivalent
PC running Windows XP SP3, Windows 7, or Windows 8 Welch Allyn Service Tool (version 1.8 or later) Click this link
1 Wired & Wireless Test
1 All 1 NIBP, Software
updates
Blood pressure Y-tube
1 NIBP
Blood pressure hose, 5 ft.
1 NIBP
Fitting "Y" 1/8 X 1/8 X 1/8
1 NIBP
Create a blood pressure Y-tube
The blood pressure Y-tube is a piece of custom test equipment that connects the device to the test setup. The Y-tube is composed of a modified blood pressure hose and a Ytype fitting. Follow these instructions to create a Y-tube. 1. Cut a 4500-30 blood pressure hose approximately 6 inches from the connector that
connects to the device.
Service manual
Functional verification and calibration 193
2. Split the end of the dual-lumen hose to create two separate hoses. Make sure not to puncture either hose.
3. Insert one end of the Y-type fitting into each end of the hose.
NIBP test setup
For the NIBP leak test, overpressure test, or accuracy check, connect the test equipment shown below. Connect the manifold to the volume repair fixture as indicated by the service tool or the test procedure.
4
6
5 3
1
2
No. Item
No. Item
1
Test volume repair fixture with test manifold, 4
Device
bulb, and valve
2
Pressure meter
5
USB 2.0/5-pin type A to mini-B cable
3
Blood pressure Y-tube
6
PC
NIBP leak test (Standard unlicensed edition)
The NIBP leak test is performed automatically using the service tool. The leak test pressurizes the system with a start pressure (Ps) of 250 mmHg ± 10 mmHg. After 15 seconds (Tt) the end pressure (Pe) is measured. The leak rate is calculated using the formula L = (Ps Pe)/ Tt. The test fails if the leak rate exceeds 5 mmHg in 15 seconds.
Perform an NIBP leak test
1. Set up the test equipment. 2. Launch the service tool on the PC. 3. If the simplified interface is active, choose the Service option. 4. Log on with your user ID and password or with ADMIN as the user ID and leave the
password field blank. 5. Power on the device. 6. Select the device you want to test from the device list. 7. Click NIBP Sensor under the Device Information tab.
194 Functional verification and calibration
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
8. Click Leak Test in the NIBP Sensor pane on the right side of the window. 9. Follow the prompts until the test completes. 10. Click Close. 11. To view the results, open the active log file by selecting File > View Log File >
Active log file > Ok. 12. To record the results of your test, go to "Service record."
NIBP overpressure test (Standard unlicensed edition)
The NIBP overpressure test is performed automatically using the service tool. The overpressure test verifies that the NIBP system will prevent the pressure from exceeding 329 mmHg in adult mode and 164 mmHg in neonate mode. To pass this test, the device must shut down the pump and open the valves when the pressure is between 280 mmHg and 329 mmHg in adult mode, or 130 mmHg to 164 mmHg in Neonate mode.
Perform an NIBP overpressure test
Note
If you are performing this test after performing the NIBP leak test, skip to step 7.
1. Set up the test equipment. 2. Launch the service tool on the PC. 3. If the simplified interface is active, choose the Service option. 4. Log on with your user ID and password or with ADMIN as the user ID and leave the
password field blank. 5. Power on the device. 6. Select the device you want to test from the device list. 7. Click NIBP Sensor under the Device Information tab. 8. In the NIBP Sensor pane on the right side of the window, click Over Pressure Test. 9. Follow the prompts until the test completes. 10. Click Close. 11. To view the results, open the active log file by selecting File > View Log File >
Active log file > Ok. 12. To record the results of your test, go to "Service record."
NIBP accuracy check (Standard unlicensed edition)
The NIBP accuracy check is performed manually using the service tool to control the valves. The accuracy check compares the reading from the primary transducer pressure shown in the service tool window with the reading from an external calibrated digital pressure meter. The results of this check are not recorded in the service tool log file. To record the results for your records, copy the table in the service record section of the service manual. If a calibration is required, run the NIBP calibration included with the Gold licensed edition of the service tool.
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Functional verification and calibration 195
WARNING Patient safety risk. If the primary transducer fails, the system might not identify an overpressure condition at the right limit, causing injury when the device is re-connected to a patient. To ensure patient safety, Welch Allyn recommends that a qualified service technician perform a full functional verification and calibration on an annual basis.
CAUTION Equipment calibration error can occur. This accuracy check verifies only the accuracy of the primary transducer. If the safety transducer is out of calibration, a calibration error can occur due to the pressure difference between the primary transducer and the safety transducer. To avoid equipment calibration errors, Welch Allyn recommends that a qualified service technician perform a full functional verification and calibration on an annual basis.
Perform an NIBP accuracy check
Note
If you are performing this test after performing a previous NIBP check, skip to step 7.
1. Set up the test equipment. 2. Launch the service tool on the PC. 3. If the simplified interface is active, choose the Service option. 4. Log on with your user ID and password or with ADMIN as the user ID and leave the
password field blank. 5. Power on the device. 6. Select the device you want to test from the device list. 7. Click NIBP Sensor under the Device Information tab. 8. Click Accuracy Check in the NIBP Sensor pane on the right side of the window. 9. Connect the 500cc volume. 10. Turn on the pressure meter and zero if necessary. 11. Check the accuracy at 0 mmHg. 12. Record the reading on the pressure meter and the service tool and compare the
results. 13. Using the hand bulb, pressurize the NIBP system to 50 mmHg ± 5 mmHg and allow
10 seconds for the pressure to stabilize. 14. Record the reading on the pressure meter and the service tool and compare the
results. 15. Using the hand bulb, pressurize the NIBP system to 150 mmHg ± 5 mmHg and
allow 10 seconds for the pressure to stabilize. 16. Record the reading on the pressure meter and the service tool and compare the
results. 17. Using the hand bulb, pressurize the NIBP system to 250 mmHg ± 5 mmHg and
allow 10 seconds for the pressure to stabilize. 18. Compare the reading on the pressure meter to the service tool reading and record
the results. 19. Click Open valve to open the NIBP valves. Verify that the pressure on the meter and
service tool change to zero. 20. Click Done to complete the check.
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21. To record the results of your test, go to "Service record."
SpO2, SpHb, and RRa tests
Use this procedure to test the device's SpO2, SpHb, RRa functions, if included.
Perform a Masimo SpO2 and SpHb test
1. Power on the device. 2. Touch the Settings tab. 3. Touch the Device tab. 4. Touch Intervals Monitoring. 5. Touch the Home tab. 6. Connect the SpO2 simulator to the device. 7. Verify the following on the simulator:
· The default pulse rate is 60 bpm and the default SpO2 is 81%. 8. Give the device up to 30 seconds to stabilize and then verify a displayed pulse rate of
60 bpm ± 1 bpm and a displayed SpO2 of 81% ± 3%. 9. If the SpHb option is active, verify that the parameter is displayed with a reading of
14 g/dL ± 1 g/dL.
Perform a Masimo RRa test
1. Power on the device. 2. Touch the Settings tab. 3. Touch the Device tab. 4. Touch Continuous Monitoring. 5. Touch the Home tab. 6. Connect the Masimo RRa simulation tool to the device. 7. Verify that measurements appear in the RRa frame. The tool provides 30 minutes of
trending data, so the values will change. 8. Touch the averaging selector in the RRa frame to verify that you can cycle through
the options: off, slow, medium, fast, and trending.
Perform a Nellcor SpO2 test
Use this procedure to test only the device SpO2 function.
1. Power on the device. 2. Connect the SpO2 simulator to the SpO2 input connector through a Nellcor DOC-10
extension cable.
Note
In the following tests, if the defaults are outside the device alarm limits, readjust the limits or silence the alarms.
3. Verify the following on the simulator: · The default pulse rate is 60 bpm and the default SpO2 is 90%.
4. Give the device up to 30 seconds to stabilize, and verify a displayed pulse rate of 60 ±1 bpm and a displayed SpO2 of 90% ±1 sat point.
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Functional verification and calibration 197
5. Disconnect the SpO2 simulator.
Perform an EarlySense test
Note
The following test confirms that data can pass to the device from the sensor. The device performs a self-test upon power up. If the tiles show on the device, then the module is functional.
1. Power on the device. 2. Touch the Settings tab. 3. Touch the Device tab. 4. Touch Continuous Monitoring. 5. Touch the Home tab. 6. Connect the EarlySense sensor to the device, and then wait approximately 40
seconds for the Movement frame to appear. 7. Verify that the bed exit sensitivity graphic is lighted and active.
SureTemp temperature system test
The SureTemp temperature system test is performed using a calibration key (cal-key). The calibration key tests the system using a fixed resistance to display a temperature of 97.3 ± 0.3 °F (36.3 ± 0.2 °C).
Perform a SureTemp temperature system test
1. With the system power on and the temperature probe in the well, disconnect the probe cable from the temperature input connector on the front of the device.
2. Connect the calibration key to the temperature input connector. 3. Remove the probe from the well. 4. Verify that the displayed temperature is 97.3 ± 0.3 °F (36.3 ±0.2 °C).
SureTemp temperature probe and system test
Use this procedure to test the temperature function while verifying the temperature probe. To achieve accurate results, you must perform this test with the device in Direct mode. Test each probe at the low, medium, and high set points on the tester. Repeat the procedure for each thermometer and temperature to test.
Set up the 9600 Plus calibration tester
Place the tester on a level surface away from sunlight, drafts, and other sources of heat or cold.
The tester takes approximately 20 minutes to heat to the lowest set point.
To expedite testing, Welch Allyn recommends the following practices: · To eliminate waiting for the tester to heat to the next set point, use three testers,
each set to one of three different set points.
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
· When using only one tester to test several thermometers at all three temperatures, test all thermometers at one set point before proceeding to the next set point.
· To eliminate waiting for the tester to cool down, start at the lowest set point. Because the tester does not have an internal fan, it requires more time to cool down than to heat up.
Change the 9600 Plus set point
To scroll from one set point to the next, press and hold the Temperature Selection button until a beep sounds. The new set point appears in the upper left corner of the display. The device's current temperature appears, flashes, and continues flashing until the cavity reaches equilibrium at the new set point. The 9600 Plus beeps when the set point is reached.
Perform a SureTemp temperature probe and system test
1. Set the 9600 Plus to the desired set point and wait for the display to stop flashing. 2. Insert the temperature probe, without a probe cover, into the thermistor device port
on the tester.
3. When
appears on the display, touch it to switch to Direct mode.
4. Wait for up to two minutes for the temperature reading to stabilize.
5. Record the results in the temperature service record.
6. Return the temperature probe to the probe well on the device.
7. Repeat the procedure as necessary until all thermometers are tested at each temperature.
To record the results of your test, go to "Service record."
Braun ThermoScan PRO thermometer tests
This explains how to perform a functional verification on the Braun ThermoScan PRO 4000 and Braun ThermoScan PRO 6000 thermometers using the 9600 Plus Calibration Tester.
Note
Use this procedure in place of the verification and calibration test for the Braun PRO 4000 and Braun PRO 6000 in the Welch Allyn Service Tool version 1.0.2.0 and earlier.
CAUTION Before the test, place thermometers and tester in the same room for approximately 30 minutes so that they adjust to the ambient temperature.
CAUTION Set the temperature scales on the 9600 Plus to match the Braun Thermoscan PRO's default temperature scale.
CAUTION Set up the 9600 Plus away from sunlight, drafts, and other sources of heat or cold. Fluctuations will impact the calibration check.
CAUTION The ambient temperature must be stable and within the range of 18.3°C (65.0°F) to 26.7°C (80.0°F).
For more information, see the Welch Allyn 9600 Plus Calibration Tester Directions for use.
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Functional verification and calibration 199
Perform a Braun ThermoScan PRO 4000 functional verification test
Test each thermometer at the low, medium, and high set points on the tester. After placing the thermometer in calibration mode, repeat the procedure from step 4 for each thermometer and temperature to be tested.
1. Complete the following pre-check steps: a. Check the probe tip lens window with a magnifying glass for signs of displacement. Any gaps in the seam between bezel and the lens window indicate a displaced lens window. If you see a gap, the unit is damaged and must be replaced. b. Gently wipe the probe tip with a cotton swab slightly moistened with 70 percent isopropyl or ethyl alcohol, taking care not to displace the lens window. Remove excess alcohol with a clean cotton swab, and let air dry for 5 minutes. Do not use any chemical other than alcohol to clean the probe window. c. Verify that the thermometer is fully charged.
2. Place the thermometer in calibration mode: a. Make sure that the thermometer displays the OFF symbol. b. Turn on the thermometer by pushing and releasing I/O mem.
Symbols and functions appear as the thermometer performs an automatic self check. c. Wait for two dashes and °C or °F to appear on the display. d. Push and hold I/O mem.
After approximately 3 seconds, a short beep sounds, and the OFF symbol flashes on the display. Then a long beep sounds. e. Release the button immediately.
The display flashes and shows the CAL symbol.
The thermometer is now in calibration check mode. 3. Apply a new probe cover. Place the probe firmly into the Ear Device Port. 4. Wait approximately 3 seconds, and then press the Start button.
The ExacTemp light flashes. 5. Leave the thermometer in the tester until a beep sounds. 6. Remove the thermometer from the tester and read the temperature in the
thermometer's display. If the temperatures are within ±0.2 °C (±0.4 °F) of the tester's set point, the thermometer is within calibration. 7. Record the results in the thermometer service record. 8. Press the Start button once to clear the previous reading. 9. Wait 1 minute, and then take another reading with the same thermometer.
Note
Repeated measurements in short sequence might cause higher readings.
Note
If using only one tester, test all available thermometers for calibration verification at the current set point before raising the set point.
10. Repeat the procedure from step 4 as necessary until all thermometers are tested at each temperature.
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11. Exit CAL mode using one of the following methods: · Press and hold the I/O mem button until the OFF symbol flashes. · Wait for 4 minutes. The thermometer automatically exits CAL mode.
To record the results of your test, go to "Service record."
Perform a Braun ThermoScan PRO 6000 functional verification test
1. Complete the following pre-check steps: a. Check the probe tip lens window with a magnifying glass for signs of displacement. Any gaps in the seam between bezel and the lens window indicate a displaced lens window. If you see a gap, the unit is damaged and must be replaced. b. Gently wipe the probe tip with a cotton swab slightly moistened with 70 percent isopropyl or ethyl alcohol taking care not to displace the lens window. Remove excess alcohol with a clean cotton swab, and let air dry for 5 minutes. Do not use any chemical other than alcohol to clean the probe window. c. Verify that the thermometer is fully charged.
2. Place the thermometer in calibration mode: a. With the thermometer in sleep mode, press and release the C/F button. b. Immediately (while all segments of the LCD are illuminated during self-test), press and hold the C/F button and the Mem button.
After 5 seconds the thermometer begins a long beep. c. During the beep, release the Mem button and the C/F button.
The thermometer is now in Calibration check mode. ("CAL" flashes on the screen for 0.25 seconds every second.) 3. Return the thermometer to the dock or a flat surface and wait for 1 minute before taking the first temperature.
Note
Holding the thermometer could raise the temperature of the thermometer. Put the thermometer down while waiting so that the thermometer remains at ambient room temperature.
4. Apply a new probe cover.
When the probe cover is applied properly, the flashing probe cover icon disappears from the display and a short beep sounds. 5. Wait for the screen to flash three dashes (---) alternating with "CAL." 6. Place the probe firmly into the ear device port or Braun 6000 test fixture. Firmly push the device down into the well to ensure perpendicularity and that the probe is fully seated in the device port. Visually check the thermometer and fixture to ensure proper alignment.
Note Note
When using the Braun 6000 test fixture, follow the instructions provided with the fixture to position the PRO 6000 in the test fixture.
If you are not using the Braun 6000 test fixture, ensure that the device is perpendicular in the port, directly aligned with the calibration tester sensor, and not at an angle or tilted.
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Functional verification and calibration 201
Note
Once the device is firmly seated, do not apply additional pressure. Doing so may cause your hand to waver and tilt or move the device during testing.
7. Wait 5 seconds, press the thermometer measure button, and watch for the green ExacTemp light to flash.
8. Leave the thermometer in the 9600 Plus Calibration Tester until the ExacTemp light stops flashing and you hear a beep.
9. Remove the Braun PRO 6000 thermometer from the 9600 Plus Calibration Tester and compare the temperature displayed on the tester with the temperature on the thermometer's display.
If the temperatures are within ±0.2 ºC (±0.4 ºF), the thermometer is within calibration. 10. Replace the probe cover to reset, and wait for the thermometer screen to flash three dashes (---) alternating with "CAL."
Note
Replace the probe cover before each reading to remove any residual heat absorbed from the 9600 Plus Calibration Tester.
11. Return the thermometer to the dock or a flat surface and wait 1 full minute before taking another reading with the same thermometer.
Note
Repeated measurements in short sequence might cause higher readings.
Note
Holding the thermometer could raise the temperature of the thermometer. Put the thermometer down while waiting so that the thermometer remains at ambient room temperature.
12. Test all available thermometers for calibration verification at the current calibration set point temperature before proceeding to the next calibration set point temperature.
13. See the 9600 Plus Calibration Tester DFU to change the set point temperature.
Note
The device will exit CAL mode after 10 minutes of inactivity or can be forced to exit by holding both C/F and Mem for 5 seconds. After exiting Calibration Check Mode, the thermometer returns to Sleep Mode.
To record the results of your test, go to "Service record."
Perform a CO2 calibration or calibration check
You can use the etCO2 parameter advanced settings to check the CO2 sensor for proper calibration and to calibrate the sensor when calibration is due. Check calibration helps you verify whether the module is calibrated at the time of the calibration check. Calibrate launches the calibration process. Passing a calibration check could be misleading, especially if calibration is due in the near future. A sensor that is calibrated today might not remain calibrated over the next 4000 operating hours. Check calibration at the intervals recommended here to ensure proper calibration. Initially calibrate the CO2 sensor after 1,200 operating hours, then once a year or after 4,000 operating hours, whichever comes first. The initial calibration should not occur before 720 hours of use unless a calibration check shows the sensor to be out of calibration.
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Note
If you perform the initial calibration before 720 hours of use, the module will reset to require its next calibration after only 1200 hours rather than 4000 hours.
The calibration kit provides the appropriate gas mix (5% CO2, 21% O2, Balance N2) with an accuracy of 0.03% volume percent. The gas canister has a calibrated orifice to allow the gas to flow at approximately 1 liter per minute, the flow rate necessary to perform the calibration.
Before you begin, verify the time and date setting on the device is correct to correctly calculate when the next calibration is due. Then connect the CO2 calibration kit to the device as shown in the diagram:
2 1
No. Item
1
CO2 calibration kit
No. Item
2
Device
1. Power on the device. 2. Touch the Settings tab. 3. Touch the Advanced tab. 4. Enter the configured Advanced settings code and touch OK. 5. Touch the Parameters tab. 6. Touch the etCO2 tab. 7. Scroll to the bottom of the screen and touch Check calibration or Calibrate. 8. Enter the calibrated CO2 concentration to the nearest tenth of a percent. 9. Open the gas supply and touch Start. 10. When prompted, close the gas supply.
If the calibration or calibration check is successful, · Touch OK to complete the calibration process. · Disconnect the calibration line from the device. · Dispose of or store the pressurized calibration gas container in accordance with your
local regulations.
If the calibration or calibration check is unsuccessful, · Verify that the test CO2 concentration is correct according to the certificate of
analysis provided by the vendor. · Check the sample line for occlusions or leaks. · Verify that the sample line is firmly attached to the input connector.
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Functional verification and calibration 203
· Check that the filter is not blocked. · Rerun the calibration check or calibrate procedure. To record the results of your test, go to "Service record."
ECG functional test
The ECG module does not require any calibration or routine maintenance other than cleaning. This functional test should be performed to verify the ECG module is functioning properly after the Connex device case has been opened or you suspect a problem.
Required equipment
· Connex device with software version 2.30.01 or later · Welch Allyn Connex Devices ECG module · 5-lead AHA or IEC cables · Stopwatch · Clinical Dynamics AccuSim patient simulator or equivalent ECG simulator requirements: · Supports outputs for Lead RA, Lead LA, Lead LL, Lead RL, and Lead V when using a
5-lead patient cable · Generates heart rate between 20 and 300, inclusive · Generates ECG amplitude between 0.5 mV and 5.0 mV, inclusive · Generates ECG width between 40 ms and 120 ms, inclusive · Generates irregular rhythms (Asystole, V-Tachycardia, V-Fib)
General acceptance criteria
· Heart Rate: within +/- 3 beats per minute or +/- 3%, whichever is greater · Respiration Rate: within +/- 2 breaths per minute or +/- 2%, whichever is greater · Asystole alarm triggers in 4 seconds or longer
Test setup
Configure the ECG simulator 1. Normal Sinus Rhythm (NSR)
a. Heart rate 80 beats per minute b. Amplitude 1.00 mV c. Mode Continuous (AccuSim simulators) 2. Respiration a. Rate 15 breaths per minute b. R: 1.5 ohms c. Base impedance 250 ohms d. Apnea: Off Connex device and ECG module 1. Disconnect all parameter sensors from the device, if connected. 2. Connect the Connex device to AC power and power on. 3. Restore settings on the Connex device to factory default and restart the device.
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a. Touch the Settings tab. b. Touch the Advanced tab. c. Enter 6345 or the custom password for the device.
Note
Restoring factory defaults will not reset the password.
d. Touch the Service tab. e. In the Restore factory defaults pane, touch All settings. f. Touch OK to confirm the change and restart the device. 4. If the device does not open to Advanced settings after restart, repeat substeps 3a. through 3c. 5. Touch the Device tab and adjust settings as follows: a. Set the power line frequency to match your AC power frequency (50Hz or 60Hz). b. Set the default profile to Continuous monitoring. 6. Touch the Parameters tab and then the ECG vertical tab. 7. Configure ECG settings as follows: a. Set Cable selection to 5 Lead. b. Set electrode configuration to match the patient cable used with this test. c. Enable Allow impedance respiration. d. Enable V-Tach, V-Fib, Asystole detection. e. Enable Automatic print on ECG alarm. f. Set Default lead to II. g. Set the V-Tach threshold to 120. 8. Touch Exit to leave Advanced settings. 9. Connect the ECG module to one of the USB host ports on the Connex device. 10. Touch the Settings tab, then the Device tab, then the Profiles vertical tab. 11. Set the profile to continuous monitoring. 12. Touch the Settings tab, then the Setup tab, then the ECG vertical tab. 13. Configure ECG settings as follows: a. Set ECG gain to 20 mm/mv. b. Set sweep speed to 25 mm/s. c. Enable Filter. 14. Touch the Device tab, then the Defaults vertical tab. 15. Touch Save as default in the Current settings pane. 16. Power off the Connex device. 17. Use either a 5-lead AHA or IEC ECG cable to connect the ECG module to the corresponding AHA or IEC connections on the simulator.
ECG test procedure
Inspect the ECG module and cables. Capture the results in the ECG Test Record worksheet and compare results to the acceptance criteria to determine if the step passes or fails. If you determine that the cable is faulty, replace it with a known good cable and repeat the test.
Inspect the ECG module and cables
Before performing a functional test, inspect the module and cables.
1. Inspect the ECG patient cables for the following: a. Cuts to insulation or connectors b. Cracks or discoloration of the plastic c. Missing or loose rubber or plastic d. Missing or damaged labels
2. Inspect the ECG USB cable for the following:
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Functional verification and calibration 205
a. Cuts to insulation or connectors b. Cracks or discoloration of the plastic c. Missing or loose rubber or plastic d. Missing or damaged labels 3. Inspect the ECG module for the following: a. Broken plastic b. Cracks c. Discoloration d. Missing or damaged fasteners e. Missing or damaged labels f. Broken internal parts as evidenced by rattles g. Broken, bent, burnt, contaminated, or corroded connector pins h. Discoloration around connector pins
ECG module and LED test
1. Verify that the LED on the ECG module is off. Record result. 2. Power on the Connex device and observe the LED on the ECG module. 3. Verify that the LED on the ECG module initially lights up amber then changes to
steady green. Record result. 4. On the Connex device Home tab, touch Start in the ECG frame. 5. Verify that the LED on the ECG module is flashing green. Record result.
Waveform and heart rate test
1. Touch the ECG frame on the Connex device display until the selected lead is Lead I. 2. Touch Start in the ECG frame. 3. Verify that a waveform appears and that heart rate is 80 beats per minute +/- 3 beats
per minute. Record result.
The ECG NSR waveform for Lead I and HR/PR should appear as shown. ECG Lead I
4. Touch the ECG frame to change the ECG lead. 5. Repeat steps 3 and 4 for Leads II, III, and V.
Note
The waveform will vary for each lead, as shown.
ECG Lead II
ECG Lead III
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ECG Lead V
Lead-off alarm test
1. Remove one lead from the simulator and verify that the monitor displays an equipment alert identifying the failed lead. Record result.
2. Replace the lead and wait for the waveform to stabilize again. 3. Repeat steps 1 and 2 for each lead (AHA or IEC leads RA/R, LA/L, RL/N, LL/F, V/C).
Respiration test
1. Touch the Settings tab, then the Setup tab, then the ECG vertical tab. 2. Configure ECG settings as follows:
a. Set ECG gain to 20 mm/mv. b. Set sweep speed to 25 mm/s. c. Enable Filter. d. Disable Patient has a pacemaker. e. Enable Use ECG as an RR source when available. 3. Touch the Home tab. 4. Touch the ECG frame on the Connex device display until the lead switches to Lead II. 5. Allow 3 minutes for the ECG signal to stabilize before observing heart rate and respiration rate. 6. Verify that the respiration rate is 15 breaths per minute +/- 2 breaths per minute. Record result.
Arrhythmia alarm test
1. On the Connex device display, touch Stop in the ECG frame. 2. Set the ECG simulator to trigger an Arrhythmia. 3. Touch Start in the ECG frame. 4. Trigger the Asystole on the ECG simulator and start the stop watch to capture the
time elapsed between triggering the Asystole and the Asystole alarm appearing on the Connex device. 5. Verify that the Asystole alarm triggers after 4 seconds. Record result. 6. Touch Stop in the ECG frame. 7. Turn off Asystole on the ECG simulator and resume a normal sinus rhythm.
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Pacemaker detection test
1. Touch the Settings tab, then the Setup tab, then the ECG vertical tab. 2. Enable Patient has a pacemaker. 3. Touch the Home tab. 4. Observe the PACER DETECTION ON label in the ECG frame. 5. Turn on the Pacemaker signal on the ECG simulator. 6. Set the following Atrial Pacer settings:
a. Polarity ve+ b. Width 1 ms c. Amp 5.0 mv d. Pacer and ECG synced 7. Set the ECG channel to Lead I. 8. Touch Start in the ECG frame. 9. Wait a few seconds and observe the waveform in the ECG frame. 10. Verify that the Pacer spike marker appears before the QRS complex in the ECG frame. Record result. 11. Repeat steps 7 through 10 for Lead II, Lead III, and Lead V.
End of test.
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209
Electrical safety testing
Welch Allyn recommends performing only ground continuity and leakage current tests after all open-case repairs. Dielectric strength testing is not recommended.
Note
Perform dielectric strength testing only if there is a reason to doubt the integrity of the electrical insulation (e.g. multiple trips of a residual-current device or liquid ingress of a saline solution). If you determine this test should be performed, return the device to Welch Allyn for service.
These recommendations trace to EN/IEC 60601-1 Medical Electrical Equipment Part 1: General Requirements for Basic Safety and Essential Performance or EN/IEC 62353 Medical Electrical Equipment Recurrent Test and Test After Repair of Medical Electrical Equipment.
Because of the variability of test equipment in the field, Welch Allyn does not include specific instructions to perform electrical safety tests. When performing electrical safety tests, refer to your test equipment manuals for detailed instructions to ensure proper test equipment setup that aligns with the appropriate standard. The following table provides connections and test limits to assist you in performing these tests.
Test
Limits
Ground continuity (see Note above) Leakage current (see Note above)
Ground continuity from EP stud (equipotential terminal)* to the Gnd pin of the IEC power connector shall be no greater than 0.1 ohms. Leakage current shall be less than 500 µA from EP stud* to mains (Line and Neutral pins of the IEC power connector).
Insulation resistance
Dielectric strength shall be 500 V (DC) EP stud* to IEC mains (Line and Neutral pins of the IEC power connector), and insulation resistance is measured.
* To locate the equipotential terminal, see "Controls, indicators, and connectors."
Devices with an External Power Supply
The power bricks are CB Certified and UL Listed; they meet ALL of the requirements that the Medical Device standard requires for power supplies. The manufacturer is required to perform 100% electrical safety testing on all of their power bricks prior to shipment. Welch Allyn does not perform nor recommend testing on these external power bricks because additional testing would put undue stress on the insulation system and possibly cause premature failures in the field. Open case repairs of devices with external power supplies are only dealing with DC circuitry and robust isolation circuits built into the printed circuit boards. No additional after-servicing testing is required in that
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
instance. The patient isolation systems within the device (Temperature Probe, SpO2 sensor, CO2 sensor, ECG sensor, etc.) all have visible isolation gaps built into the printed circuit board. The quality control on the PCB and the thorough type-testing performed by the testing agency (ETL) eliminates the need for further testing on the devices that are downstream from the mains isolation device.
Devices with an Internal Power Supply
The internal power supplies are CB Certified and UL Registered. These power supplies are an open frame style (no protective enclosure). Therefore, the products that contain an internal power supply require electrical safety testing. Open case repairs of devices with an internal power supply require the recommended testing because those devices contain the open frame power supply, and the testing involves the manipulation of wiring that carries 120 or 240 volts AC. Welch Allyn does not recommend HiPot / Dielectric Withstand testing because of a potential stress on the insulation system, which could cause premature failures.
Ground stud connector
This device is equipped with a ground stud (equipotential terminal) for electrical safety testing, and to connect a potential equalization conductor. To ensure use of the proper connector for safety testing, the ground stud is recessed into the system's housing. Do not use "alligator" style clamps or connectors. The mating electrical connector requires self assembly by crimping it to appropriate connecting leads. The mating connector (Type POAG-KBT6DIN, order number 15.0010) consists of the right-angled socket and insulator, as shown in the next figure. You can purchase the mating connector and the crimping pliers from the manufacturer, Multi-Contact: http://www.multi-contact.com.
1
2
Item Description
Type
1 The mating electrical connector, a right-angled socket made of nickel- POAG-WB6DIN plated brass with MultilamTM made of gold-plated, hard-drawn copper alloy.
2 Insulator
T-POAG6
Crimping pliers with mandrel crimp for 4 mm² and 6mm² flexible conductors.
POAG-PZ-N
Order no. 01.0404
15.5004-24 14.5009
211
Options, upgrades, and licenses
Welch Allyn supports option, software, and license upgrades for all models. Option upgrades for devices still under warranty that require any installation inside the device must be performed by a Welch Allyn service center unless you participate in the Partners in Care Biomed Partnership Program. If you want to install internal options, we recommend you attend either the classroom or online technical training course for the device. The training is required to be eligible to receive the Welch Allyn Service Tool Gold licensed edition. The Gold licensed edition is required to verify that the device is functioning correctly after it has been serviced. Although all of the option upgrades are calibrated and tested before leaving the factory, Welch Allyn recommends performing a complete functional test whenever the device is serviced. Software upgrades, when available, can be purchased or provided at no charge if your device is covered by a Welch Allyn Service Agreement. The upgrades can be installed by either a Welch Allyn service center or by using the service tool, Standard unlicensed edition or Gold licensed edition. If you choose to install software upgrades on your own, you will receive the software through the internet. When ordering software, provide the serial number of the device you want to install the software on. Licenses are available for purchase to turn on additional software features or communication options. If you want to install licenses, you will need the service tool, Standard unlicensed edition or Gold licensed edition, and an internet connection. If you purchase a license, you will receive a code to enter in the service tool running on a PC connected to the internet that will contact a server and download the license file. The service tool connects with the device to install the license to turn on the advanced feature. A more detailed description of the license process can be found in the service tool help files.
Note
When a license authorization code is used to activate the license, the authorization code is tied to the device's serial number. Save the license authorization code with the serial number for future use. If the main board is replaced, you will need the authorization code to reactivate the license files.
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Available options, upgrades, and licenses
The following options, upgrades, and licenses can be added to each model's base configuration.
CAUTION Before installing any option, disconnect the patient from the monitor and power down the device.
Options
Model Masimo Nellcor SureTemp Plus
6400
6500
6700
6800
Braun ThermoScan PRO 4000 1 Braun ThermoScan PRO 6000 2 Masimo with SpHb enabled 3, 4 Masimo with RRa enabled 4, 5, 6, 10 Oridion CO2 5, 6,7, 10 EarlySense 6, 7, 8, 9, 10 EarlySense safety 11 ECG 6, 12, 13 Printer
Radio
1 Requires host software version 1.50.01 or higher. 2 Requires host software version 2.30.00 or higher. 3 Requires host software version 1.70.03 or higher. 4 Requires applicable UI license. 5 Requires host software version 2.00.00 or higher. 6 Requires the Continuous Monitoring profile license. 7 Requires the extended chassis. 8 Requires host software version 2.10.00 or higher. 9 Requires Motion pulse/respiration license to display pulse and respiration. 10 Not compatible with other respiration options.
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Model
6400
11 Requires host software version 2.20.00 or higher. 12 Requires LTA license for arrhythmia analysis. 13 Requires host software version 2.30.01 or higher.
Standard with this model.
Available hardware/software upgrade for this model.
6500
6700
6800
X Not an available hardware/software upgrade for this model.
Licensed features
Model
Vitals communication Barcode scanner
Weight scale 1
Total hemoglobin (Masimo SpHb) 2
Acoustic respiration rate (Masimo RRa) 3
Motion pulse/respiration4, 5
ECG LTA 6 Profiles
Spot Check
Office 7
Triage 8 Intervals Monitoring 9 Continuous Monitoring ³ 1 Requires host software version 1.70.00 or higher. 2 Requires host software version 1.70.03 or higher. 3 Requires host software version 2.00.00 or higher. 4 Requires EarlySense; not compatible with RRa or etCO2. 5 Requires host software version 2.20.00 or higher. 6 Requires host software version 2.30.01 or higher. 7 Requires host software version 1.71.00 or higher. 8 Triage is not available in host software 2.30.00 and higher
6400 X
6500 X
6700 X
6800 X
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Model
6400
9 In host software versions 1.X, this profile was called Monitor.
6500
6700
6800
Standard with this model.
Available hardware/software upgrade for this model.
X Not an available hardware/software upgrade for this model.
Check the Connex device software version
Verify that the firmware version supports an option using one of the two methods described in this section.
Check the firmware version on the device
1. If the device is not running, power it on. 2. Touch the Settings tab. 3. Touch the Advanced tab. 4. In the right pane, check the number under Software version to identify the version
currently running on your device.
Check the firmware version using the Service Tool
1. Connect the Connex device to a PC running the Service Tool with a type A to type B mini USB cable.
2. Launch the Welch Allyn Service Tool. 3. In the startup screen, click Service. 4. Either log in as ADMIN with no password or use any account you previously created. 5. Select the model of your device from the Device list tab.
The Device Information tab opens. 6. Locate the host controller in the Device Name column and follow the row across to
the Available firmware column to identify the version currently running on your device.
Install options
Install internal options
All internal option installations entail opening the device case and performing some disassembly. Whenever you repair, replace, or install internal components, Welch Allyn requires that the device undergo a full functional test and electrical safety test before placing the device back in service. Before installing an internal option, read the information about removing the option in "Disassembly and repair." After familiarizing yourself with the process, follow the instructions in the disassembly section to remove currently installed components or empty housings as needed, and then proceed to install new options.
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Install external options
External options include ECG, Braun thermometers, barcode readers, and scales. Perform any required software upgrades and install any required licenses before connecting the option to the Connex device. Follow any instructions included with the option to set up or mount the option before connecting it to the Connex device.
1. Power down the Connex device and remove the A/C power cord. 2. Access the back panel of the Connex device 3. Locate the USB connector door. 4. Loosen the captive screw in the access door until you can open the door. 5. Plug the USB connector of the module external option (e.g., barcode reader) into any
available USB port. Check that the connector is fully inserted. 6. Align the external option's USB cable with the corresponding slot in the USB access
door and close the door. 7. Tighten the captive screw to secure the access door. 8. Connect the A/C power cord to the device. 9. Power on the device. 10. After the device boots up, follow the instructions in the device and/or option's
directions for use to configure the option as necessary.
Upgrade software
If the current software version does not meet the minimum required version, update the Connex device firmware to the latest version that supports the option. To update the software, you will need the latest version of the Welch Allyn Service Tool, available from welchallyn.com. If necessary, follow the instructions in the Welch Allyn Service Tool Installation and Configuration Guide, available from welchallyn.com. Contact Welch Allyn technical support to obtain the latest version of Connex device software. Follow these steps to update the Connex device firmware using the Welch Allyn Service Tool:
1. Connect the Connex device to a PC running the Service Tool with a type A to type B mini USB cable.
2. Connect the AC power plug to an AC power outlet and power on the Connex device. 3. Launch the Welch Allyn Service Tool. 4. If the startup screen with the "Add new features" and "Service" button appears,
click Service. 5. Either log in as ADMIN with no password or use any account previously created. 6. Select your Connex device from the Device list tab.
The Device Information tab opens. 7. Click the Upgrade tab. 8. Locate the host controller in the device column and follow the row across to the
Available firmware column. · If a version number is present, click to select it. · If no upgrade available is shown, click Check for upgrades. · If no upgrade appears, contact Welch Allyn Technical Support. 9. Click View release notes for information about this version.
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10. Click Upgrade all. 11. In the dialog that appears asking if you want to continue, click Yes to continue or No
to return to the Upgrade tab.
Note
Once the upgrade starts, do not shut down or disconnect the device until the process is complete. The device will reboot and begin the upgrade process. The host controller software and any subsystem firmware will be upgraded with available firmware versions. The device will reboot multiple times depending on the number of subsystems requiring an update. For each subsystem, the progress spinner will progress from 0 to 100 percent.
When the upgrade is complete, the device returns to the Upgrade tab, and the Available firmware column will show NA for the host controller.
If the Chinese fonts and IME tables appear in the list of items to add to the device, you must install them to print charts as follows:
1. Complete steps 1 through 6 at the beginning of this topic. 2. Select Chinese fonts and IME tables from the list of items to add to the device. 3. Click Add selected. 4. In the dialog that asks if you want to continue, click Yes to continue or No to return
to the Upgrade tab.
When the installation in complete, the device returns to the Upgrade tab.
Activate licenses
Licensed features are enabled using the licensing application in the Welch Allyn Service Tool. When you purchase a licensed upgrade for the Connex device, you receive an authorization code from Welch Allyn Customer Service. This code enables you to activate the new features through Service Tool's Install License feature.
1. Connect the Connex device to a PC running the Service Tool with a type A to type B mini USB cable.
2. Launch the Welch Allyn Service Tool. 3. If the startup screen with the "Add new features" and "Service" buttons appears,
click Add new features. 4. Either log in as ADMIN with no password or use any account previously created. 5. Click on the Administration menu and select Install license. 6. Select Medical device license for the type of license you want to activate. 7. Enter your authorization code. 8. Select the device from the Device list.
Note
The device must either be connected or on the maintained device list to appear.
9. Click Activate.
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Options, upgrades, and licenses 217
Note
If the license you are activating is for a connected device, the license is installed immediately. If the license is for an offline (maintained) device, the license will be installed the next time the device is connected to the Service Tool. A new license activation action will be added to your work list.
10. After installing the license, power down and restart the Connex device to load the license and activate the new licensed features.
Note
If a forced shutdown occurred immediately after installing the license, you might need to reinstall the license.
11. If you observe any issues or errors in the activation process, confirm that you entered the correct authorization code, check your Internet connection, and repeat the installation process. Confirm with your systems administrator that ports 5093 and 5094 on your firewall are open for TCP/IP communications. If you cannot resolve the issue, contact Welch Allyn Technical Support.
Note
Masimo SpHb requires an additional license that is installed as a software upgrade using the Service Tool. Additional instructions for installing the Masimo licenses are included with the Masimo parameter upgrade kits.
Host firmware requirements
This section lists the host firmware requirements for each parameter. If your device does not meet the minimum requirements, you can upgrade the host firmware with the Welch Allyn Service Tool. · SpHb requirement: host firmware version 1.70.03 or later · RRa requirement: host firmware version 2.00.00 or later · CO2 requirement: host firmware version 2.00.00 or later · EarlySense requirement: host firmware version 2.10.00 or later · Braun ThermoScan PRO 6000 requirement: host firmware version 2.30.00 or later · ECG requirement: host firmware version 2.30.01 or later
Note
The EarlySense module software does not support downgrading. The following error message appears in the device log file NAK: "FmFLASH/ GnSTATUS/1."
Masimo parameter upgrades
Masimo parameter upgrades are available for device models 6400, 6500, 6700, and 6800. Available upgrades are as follows: · Hemoglobin (SpHb) · Acoustic respiration (RRa)
Note
SpHb and RRa are not compatible with EarlySense. RRa is not compatible with CO2.
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Upgrading devices configured without Masimo SpO2
You can upgrade devices configured without Masimo SpO2 by adding Masimo SpO2 or by replacing the Nellcor SpO2 module with a Masimo SpO2 module. If you participate in a Partners in Care Biomed program, you can purchase an upgrade kit and complete the installation on your own. Upgrade kits contain a Masimo module with the desired parameters, a user interface license authorization code, and instructions for installing and licensing the upgrade. To complete the installation, you also need the tools listed in the "Disassembly and repair" section of this manual. If you do not participate in a Partners in Care Biomed program, contact Welch Allyn to order a Masimo hardware upgrade and arrange for Welch Allyn to perform the upgrade. Customers performing hardware upgrades without participating in a Partners in Care Biomed program void the device warranty.
Upgrading devices configured with Masimo SpO2
If your device has a Masimo SpO2 module, you can enable new parameters by upgrading the module firmware. All customers can perform firmware upgrades on their own by using the service tool. To upgrade your module, purchase a firmware upgrade kit and follow the instructions provided with the kit. Each parameter firmware upgrade is custom-built for a specific device and cannot be transferred to another device.
Configure options
When connected and powered on, the monitor recognizes all options. When the option successfully passes the POST, all software controls in the monitor's user interface are activated, enabling you to configure option settings. Option parameters are initially set at factory default values. To change these settings go to Advanced Settings. The configuration screens for IPI, SpO2, SpHb, Pulse rate, etCO2, NIBP, RRa, Temperature, and Manual parameters are on the Parameters tab. The configuration screens for the radio are on the Network tab. For more information about the Advanced Settings menu, see the device's directions for use.
Wireless radio security credentials
The Newmar radio allows for the installation of customer security credentials. Use the Welch Allyn Service Tool (WAST) to convert the certificate file to a PIM file in order to install the certificate(s). You may use the service tool to install the certificates. If you have many devices to update, however, it is more efficient to save the PIM file to a USB thumb drive to facilitate loading the certificate(s).
File
Format
Customer file name1
CA certificate chain
PEM
or
DER
cacert.pem or
cacert.der
Client cert / key
PKCS#12 or
client.p12 or
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File
Format
Customer file name1
PEM
client.pem
EAP-FAST PAC file EAP-FAST password
Proprietary Plain text
pacfile.pac pacpassword
1 You must enter the customer file names exactly to install server certificates to your device.
Wireless certificate support overview
Welch Allyn supports loading a customer's wireless certificates using the service tool or a USB thumb drive. The certificates must be in the specific format and named as shown in the table. This instruction does not require use of a specific mechanism (e.g., OpenSSL, Windows makecert) to create the certificates. The scope of this instruction is to provide information on the support of wireless client certificates, including wireless server authentication. Customer networks must support 802.11 a/b/g/n radio standards. Customers certificates that are uploaded to Welch Allyn devices must adhere to the x. 509 standard.
Supported certificate formats and base structure
The 802.11 a/b/g/n radio supports a PEM or DER format file containing the CA certificate chain (cacert.pem or cacert.der) and / or a PKCS#12 or PEM format file containing the device's client certificate and private key (client.p12 or client.pem).
Common Certificate Fields
Description
Serial number
Used to uniquely identify the certificate within a CA's systems. In particular, this is used to track revocation information.
Subject
The entity a certificate belongs to: a machine, an individual, or an organization.
Issuer
The entity that verified the information and signed the certificate.
Not before
The earliest time and date on which the certificate is valid. Usually set to a few hours or days prior to the moment the certificate was issued, to avoid clock skew problems.
Not after
The time and date past which the certificate is no longer valid.
Key usage
The valid cryptographic uses of the certificate's public key. Common values include digital signature validation, key encipherment, and certificate signing.
Extended key usage
The applications in which the certificate may be used. A common use is TLS server authentication. (Server extension is required for server authentication. Client extension is required for client authentication).
Public key
A public key belonging to the certificate subject.
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Common Certificate Fields Signature algorithm Signature
Description The algorithm used to sign the public key certificate. A signature of the certificate body by the issuer's private key.
Certificate requirements for Welch Allyn devices
Key usage extensions define the purpose of the public key contained in a certificate. Welch Allyn devices require key usage extensions for the server certificate and the client certificate.
Server certificate requirements
Client certificate requirements
Usage extension: Server authentication (1.3.6.1.5.5.7.3.1)
Usage extension: Client authentication (1.3.6.1.5.5.7.3.2)
File format: PEM or DER
File format: PKCS#12 or PEM
Creating wireless certificates using the WAST
For a certificate to be loaded to the device radio using the WAST, it must be formatted into the `waclientcert.pim' file format. This ".pim" file is a Welch Allyn-specific container that holds the customer certificates, commands, and information on how the certificate(s) are loaded as well as what folders will store the certificate(s) on the radio file system.
Note
You cannot rename an existing customer client certificate or ca certificate to `waclientcert.pim' and upload it because it will lack information on where the certificates need to be deployed on the radio and how the product should handle the file. The waclientcert.pim file must be created using the Welch Allyn Service Tool.
Create a waclientcert.pim file using the WAST
The WAST can create the waclientcert.pim file using a ca cert alone (server verification only), or using both a ca cert and client cert (for client authentication).
1. Create a folder on the PC or thumb drive and place the ca cert and the client cert (if needed) in the same folder. Rename the files to cacert.pem or cacert.der and client.p12 or client.pem (depending on format type).
2. Connect a device to the PC running the WAST and allow it to come up to a usable state.
3. Verify the device shows up in the WAST Device list and then select it. 4. Click the Device Configuration tab and then click Current Settings / Change. 5. Click the Network Policy Server Certificate tab. 6. Click Browse to find the folder which stores the customer certs, then select the
folder. The Select Certificate Folder field displays the path to the customer certificates. Server validation only. If the certificate to be created is for server validation only, the folder should contain only a ca cert (no client certificate). Having only a ca cert in
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the folder prevents you from editing the Network Policy Server Certificate Password and Confirm Password fields, which apply to client authentication.
Client authentication. If the certificate to be created is for client authentication (such as EAP-TLS), the folder created should contain both a ca cert and a client certificate. You will have to fill in both the Network Policy Server Certificate Password and the Confirm Password fields with the password created for the client certificate at creation time.
Note
The WAST does not verify that the client password is correct. It only loads it to the device radio for authentication. You must know this password for the client to authenticate to the network.
7. Once you have chosen Server Validation only or Client Authentication and the folder path of the certificate(s) appear, click Generate Network Policy Server Certificate Package and browse to a location to write the waclientcert.pim. For convenience, we suggest writing this waclientcert.pim file in the same directory as the raw cert file(s).
8. Select the destination directory and click OK. A series of "Compressing," "Generating," and "Success" status dialogs appear.
9. Click OK in the final dialog. The destination folder now includes the waclientcert.pim file along with the raw certificate file(s).
Load certificates to the Connex device radio (802.11 a/b/g/n)
You can load certificates onto a Connex device from a USB thumb drive.
1. Locate your waclientcert.pim file and rename it "WIRELESS_CERT.PIM".
Note
Certificates must be in the .PIM format.
2. Copy the WIRELESS_CERT.PIM to a properly formatted USB thumb drive (FAT or FAT32).
3. Insert the USB thumb drive into one of the USB ports on the Connex device. 4. On the device, access Advanced settings, and then touch Service > General. 5. Touch Configure from USB.
A dialog appears listing configuration file options. 6. Select Wireless certificate and touch OK.
A confirmation dialog appears. 7. Touch OK to overwrite the existing configuration with the wireless certficate(s).
The device reboots. 8. After the device reboots, access Advanced settings once again, and then touch
Network > Radio. 9. Adjust the network settings as needed. If the network requires server
authentication, select Server validation. 10. Touch Configure radio.
If the network settings are correct and the certs were properly installed, the device authenticates to the network.
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Confirm that certificates are loaded
1. On the device, access Advanced settings, and then touch Network > Radio. 2. To check for a ca certificate,
a. Set the authentication type to WPA2-Enterprise and the EAP type to PEAPMSCHAPv2.
b. Select Server validation and touch Configure radio. If the following error message appears, the ca cert is not loaded: "Configuration invalid without certificates. Install certificates and try again."
3. To check for a client certificate, a. Set the authentication type to WPA2-Enterprise and the EAP type to TLS. b. Touch Configure radio. If the following error message appears, the ca cert is not loaded: "Configuration invalid without certificates. Install certificates and try again."
4. Repeat the steps to load certificates as needed.
Certification authority (CA) root certificates
CA certificates are certificates issued by a CA to itself or to a second CA to create a defined relationship between the two CAs.
A certificate that is issued by a CA to itself is referred to as a trusted root certificate because it is intended to establish a point of ultimate trust for a CA hierarchy.
Once the trusted root has been established, it can be used to authorize subordinate CAs to issue certificates on its behalf.
Although the relationship between CAs is most commonly hierarchical, CA certificates can also be used to establish trust relationships between CAs in two different public key infrastructure (PKI) hierarchies.
In all of these cases, the CA certificate is critical to defining the certificate path and usage restrictions for all end entity certificates issued for use in the PKI.
Devices with software supporting CA root certificates are provisioned with default CA root certificates. Legacy devices upgraded to software that supports CA root certificates can be provisioned using the service tool to install the certificates included in the upgrade package. Alternatively, the CA root certificates can be loaded from a USB flash drive directly to the device. If the root certificates were initially installed on the device or installed later using the service tool and subsequently deleted, they can only be reinstalled from a USB flash drive. Custom certificates can only be installed using the USB flash drive.
The following CA root certificates are provided with devices provisioned with host software version 2.40.01 or later and 2.40.01-and-later upgrade packages. · COMODO_Certificate_Authority · COMODO_ECC_Certificate_Authority · COMODO_RSA_Certificate_Authority · COMODO_RSA_Certificate_Authority · Go_Daddy_Class_2_Certification_Authority · Go_Daddy_Root_CertificateAuthority_-_G2
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· Symantec_Class_3_Public_Primary_Certification_Authority_-_G4 · Symantec_Class_3_Public_Primary_Certification_Authority_-_G6 · Veri_Sign_Class_3_Public_Primary_Certification_Authority_-_G3 · VeriSign_Class_3_Public_Primary_Certification_Authority_-_G4 · VeriSign_Class_3_Public_Primary_Certification_Authority_-_G5 · VeriSign_Universal_Root_Certification_Authority
Load CA root certificates onto the device
1. Create a certificate(s) as follows: · Single certificate in each file · File extension of .pem
2. Find a properly formatted USB thumb drive (FAT or FAT32) and create a folder called /CA_CERTIFICATES.
3. Copy the certificate(s) into the /CA_CERTIFICATES folder on the USB drive. 4. Insert the USB thumb drive into one of the USB ports on the Connex device. 5. On the device, access Advanced settings, and then touch Service > General. 6. Touch Configure from USB.
A dialog appears listing configuration file options. 7. Select Root CA certificates only and touch OK.
The device reboots to apply the certificate(s).
Remove root certificates from the device
1. On the device, access Advanced settings, and then touch the Service > General tabs.
2. In the Restore factory defaults pane, touch Root CA certificates. A confirmation dialog appears.
3. Touch OK. The device reboots to remove the certificate(s).
Chinese fonts and input method editor (IME) tables
Chinese fonts
Chinese fonts require a lot of memory because each font size includes thousands of Chinese characters. The fonts are loaded separately to the Connex device to reduce the size of the binary image (the *.pim file). The fonts are stored to non-volatile memory to preserve them through power cycles and software upgrades.
Chinese IME
IME is a component of the device software that allows users to input text in Chinese using a standard keyboard. The software translates multiple keystrokes to characters that otherwise could not be represented individually on keyboards.
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IME technology relieves end users of the need to remember all possible ideographic character values. Instead, the IME monitors user keystrokes as they type Chinese character sounds in phonetic English and anticipates the Chinese characters the user might want. When several similar choices are available, the IME presents a list of candidate characters, giving the user an opportunity to choose the appropriate one.
Load Chinese font and IME tables
1. Open the WAST on your PC. 2. Connect a mini-USB cable to the PC and the Connex device. 3. On the Device list tab, click on the device name to select it and then click Select.
A new detailed device tab appears with the Device Information subtab selected. 4. Click on the Upgrade subtab.
The Upgrade subtab appears with two panes of upgrade options. 5. In the pane on the right, click Chinese Fonts and IME Tables, and then click Add
selected. A dialog appears asking if you want to continue the upgrade process. 6. Click Yes and wait for firmware update to complete. A dialog presenting an instruction to wait appears and remains onscreen until the installation is complete. Then the dialog closes and the pane on the right of the Upgrade subtab disappears (assuming no other items populated that pane initially).
225
Field replaceable units
This section of the manual addresses only field-replaceable service parts. Product accessories--including patient sensors, probes, cables, batteries, probe covers, printer paper and other consumable items--are listed separately in the accessories list on the user documentation CD or www.welchallyn.com. The "IEC 60601 compatibility table for service kits" presents an overview of all fieldreplaceable parts according to how compatible or interchangeable they are with respect to IEC standards. You can differentiate which standards apply to your device as follows:
(IEC 60601 2nd-edition compliant)
(IEC 60601 3rd- and 4th-edition compliant)
Devices meeting these criteria: · Manufactured before 11/2017* · MCE hardware version P3 or earlier
(see the right pane on the Settings tab)
· Built before serial number* 100043244817
3rd-edition devices meeting these criteria: · Manufactured after 11/2017* · MCE hardware version P5 or later
(see the right pane on the Settings tab)
· Built after serial number* 100043244817
4th-edition devices meeting these criteria: · Manufactured after 12/2018**
* See "Monitor serial number and model label" in the Appendix for serial number format and meaning. **See Customer Service Bulletin 80022414 CSB CVSM/CIWS IEC 60601 4th Edition for the exact manufacturing cutoff and start dates as well as the serial number for the first 4th-edition device.
After the "IEC 60601 compatibility table," exploded views of a particular subset/view of the device introduce each subsection, followed by a list of service kits associated with that subset/view. Some subsections include multiple exploded views based on separate configurations of parts that comply with IEC 60601 2nd, 3rd, and/or 4th edition standards. Headings introduce exploded views when multiple versions exist, and each kit includes bracketed references (e.g., "[2nd edition only]," "[3rd edition only]," or "[4th edition only]," "[all]") to indicate which kits apply to which devices based on IEC 60601 compliance. While the "IEC 60601 compatibility table" summarizes these details, the individual service kit descriptions reiterate them in the headings for each kit.
IEC 60601 compatibility table for service kits
Many service kits are backward-compatible and/or interchangeable, while others are compatible with only one or two IEC 60601 editions. The following table provides an at-aglance view of which service kits are compatible with the 2nd, 3rd, and/or 4th editions of IEC 60601. As noted at the start of this section, the individual kit descriptions that follow
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this table also include bracketed references indicating the extent of that kit's compatibility.
Kit number
Description
IEC 60601 compatibility
2nd edition 3rd edition 4th edition
06000-900
Braun ThermoScan PRO 6000 thermometer with
X
X
X
dock
103352 1, 2
Serv Kit, VSM 6000, Mainboard MCE
X
103353
Serv Kit, VSM 6000, LED light bar
X
X
X
103354 3
Serv Kit, VSM 6000, Basic comms PCBA
X
103355 4
Serv Kit, VSM 6000, Standard comms PCBA
X
X
103357
Serv Kit, VSM 6000, Antenna (Lamarr)
X
X
103358
Serv Kit, VSM 6000, Battery connector PCA
X
X
X
103359 2
Serv Kit, VSM 6000, Power supply
X
103371
Barcode reader license
X
X
X
103372
Spot Profile license
X
X
X
103373 5
Triage Profile license
X
X
X
103375 2
Serv Kit, VSM 6000, Rear housing
X
103376
Serv Kit, VSM 6000, Front housing, no temp
X
X
X
103377
Serv Kit, VSM 6000, Front housing, with temp
X
X
X
103378
Serv Kit, VSM 6000, Top housing with printer
X
X
X
blank
103379 2, 6
Serv Kit, VSM 6000, Bottom housing
X
103381 2
Serv Kit, VSM 6000, R side panel with power
X
button
103386 2
Serv Kit, NIBP (MOD PG) module
X
103388
Serv Kit, SpO2 module, Nellcor (NELL3)
X
X
103389 2
Serv Kit, SpO2 module, Masimo (MX)
X
103391 2
Serv Kit, VSM 6000, SureTemp module
X
103393 2
Serv Kit, VSM 6000, Printer module
X
103395
Serv Kit, VSM 6000, Screws and fasteners
X
X
X
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Kit number
103542 103543 103544 103545 103546 103547 103548 103549 2 103550 103551 103552 103553 103554 103555 103556 103557 103558 103560 103561 103562 7 103563 103564 103565 103566 103567 2 103568
Description
VSM 6000 Temp front housing VSM 6000 Horizontal struts VSM 6000 Light bar VSM 6000 Temp housing (Templess) VSM 6000 Top housing VSM 6000 Left insert VSM 6000 USB Mini B to USB A right angle VSM 6000 Ethernet cable VSM 6000 Light bar LED board VSM 6000 Printer door blank VSM 6000 Fan assembly VSM 6000 Main harness VSM 6000 Speaker assembly VSM 6000 Battery door VSM 6000 Handle insert VSM 6000 Temp blank VSM 6000 Probe well seal VSM 6000 Printer drain tube VSM 6000 Printer harness VSM 6000 Thermal shield VSM 6000 USB cable Mini B RT-Type A RT VSM 6000 SpO2 blank VSM 6000 LCD bezel for 8.9" LCD display VSM 6000 Battery harness VSM 6000 AC power harness VSM 6000 Battery power harness
IEC 60601 compatibility
2nd edition 3rd edition 4th edition
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
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Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Kit number
103569 103570 103571 103572 2 103573 103575 103576 103577 103578 103590 103592 103631 103910 103911 104027 104028 104029
104037 104210 2 104361 104370 8 104560 4, 9 104608 10 104609 2, 6 104650
Description
IEC 60601 compatibility
2nd edition 3rd edition 4th edition
VSM 6000 Light bar harness
X
X
X
VSM 6000 Printer ground cable
X
X
X
VSM 6000 Antenna mounting block
X
X
X
VSM 6000 USB cable separator
X
VSM 6000 LCD frame
X
X
X
VSM 6000 Rear housing gasket
X
X
X
VSM 6000 Tape
X
X
X
VSM 6000 Temp access cover
X
X
X
VSM 6000 LCD harness
X
X
X
Serv Kit, VSM 6000, Labels, Model 6300
X
Serv Kit, VSM 6000, Labels, Models 6400, 6500
X
X
X
Serv Kit, VSM 6000, Printer USB cable
X
X
X
CVSM 6300 Standard license
X
X
X
CVSM 6400/6500 Standard license
X
X
X
Braun dock cradle ring
X
X
X
Braun dock base
X
X
X
Braun ThermoScan PRO 4000 mounting
X
hardware
Serv Kit, PLFM Braun ThermoScan PRO 4000 MN
X
Upgrade Kit, Masimo MX SpO2, SpHb module
X
Masimo SpHb SW upgrade, sold by Welch Allyn
X
X
X
Serv Kit, Masimo MX SpO2, SpHb repair
X
Serv Kit, PLFM, Radio (Lamarr)
X
X
Serv Kit, Oridion CO2 module
X
Serv Kit, VSM 6000, Extended bottom housing
X
Serv Kit, VSM 6000, Extended top housing
X
X
X
Service manual
Field replaceable units 229
Kit number
104693 10
104699 10 104700 104912 104917 104990 105294 9, 11 105362 105363 10 105364 105480 2, 10 105504 2, 6 105637 105870 10 105948 106193 2
106194 2
106320 106462 106512 11 106546 2
106743 106821 12 106822 12
Description
IEC 60601 compatibility
2nd edition 3rd edition 4th edition
Upgrade Kit, Masimo MX with SpO2, RRa
X
module
Masimo RRa SW upgrade
X
X
X
Serv Kit, Masimo MX SpO2, RRa repair
X
Serv Kit, Oridion CO2 module faceplate
X
X
X
Serv Kit, USB Cable, Mini B RT to USB A
X
X
X
Serv Kit, USB Cable, Mini B side left
X
X
X
Office Profile license
X
X
X
Serv Kit, VSM 6000, Labels, Models 6700, 6800
X
X
X
Continuous Profile license
X
X
X
CVSM 6700/6800 Standard license
X
X
X
Serv Kit, EarlySense module
X
Serv Kit, Extended chassis upgrade
X
Serv Kit, EarlySense cable
X
X
X
Motion, Pulse, and Respiration license
X
X
X
Serv Kit, Braun PRO 6000 thermometer
X
X
X
Serv Kit, CVSM housing templess (includes
X
103376, 103375, 103378, and 103381)
Serv Kit, CVSM housing SureTemp (includes
X
103377, 103375, 103378, and 103381)
Serv Kit, VSM 6000 comms door
X
X
X
VSM 6000 LCD bezel for 9" display
X
X
X
Serv Kit, ECG module USB cable
X
X
X
Serv Kit, PLFM, 9" LCD display **Replaced
X
103351**
Braun ThermoScan PRO 6000 dock
X
X
X
Serv Kit, CVSM power supply 3rd Ed
X
X
Serv Kit, CVSM printer module 3rd Ed
X
X
230 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Kit number
106823 12 106824 12
106825 12 106831 12
106832 12 106834 6, 12 106835 6, 12 106838 10, 12 106839 1, 12 106840 12 107124 13 107166 13 107167 13, 14 107169 13, 14 107171 13
107256
107258 107281 107282 107283 107285
107288
107289
Description
IEC 60601 compatibility
2nd edition 3rd edition 4th edition
Serv Kit, CVSM AC power harness 3rd Ed
X
X
Serv Kit, CVSM LCD frame to chassis harness 3rd Ed
X
X
Serv Kit, CVSM LCD display 3rd Ed
X
X
Serv Kit, CVSM/CIWS USB cable separator 3rd Ed
X
X
Serv Kit, CVSM/CIWS Ethernet cable 20" 3rd Ed
X
X
Serv Kit, CVSM bottom housing 3rd Ed
X
X
Serv Kit, CVSM Extended bottom housing 3rd Ed
X
X
Serv Kit, CVSM EarlySense module 3rd Ed
X
X
Serv Kit, CVSM/CIWS Mainboard MCE 3rd Ed
X
X
Serv Kit, CVSM Rear housing 3rd Ed
X
X
Serv Kit, CVSM SpO2 module, Nellcor 4th Ed
X
X
X
Serv Kit, PLFM Comms PCBA, Newmar
X
X
X
Serv Kit, CVSM Newmar antenna
X
X
X
Serv Kit, CVSM Newmar radio
X
X
X
Serv Kit, CVSM Newmar radio upgrade (radio
X
X
X
and comms board)
Serv Kit, CVSM R side panel with power button
X
X
X
4th Ed
Serv Kit, CVSM SureTemp module 4th Ed
X
X
X
Serv Kit, CVSM MODPG module assembly 4th Ed
X
X
X
Serv Kit, CVSM SpO2 module, Masimo 4th Ed
X
X
X
Serv Kit, CVSM Masimo SpHb module 4th Ed
X
X
X
Serv Kit, CVSM Masimo SpHb module repair 4th
X
X
X
Ed
Upgrade Kit, Masimo module SpO2 and RRa 4th
X
X
X
Ed
Serv Kit, Masimo module SpO2 and RRa repair
X
X
X
4th Ed
Service manual
Field replaceable units 231
Kit number
Description
IEC 60601 compatibility
2nd edition 3rd edition 4th edition
107290
Serv Kit, Oridion CO2 module 4th Ed
X
X
X
36000
Braun ThermoScan PRO 4000 dock
X
53020-0000
Braun ThermoScan PRO 4000 rechargeable
X
battery pack
6000-CBL3A 11
Serv Kit, Patient cable 3L AHA
X
X
X
6000-CBL3I 11
Serv Kit, Patient cable 3L IEC
X
X
X
6000-CBL5A 11
Serv Kit, Patient cable 5L AHA
X
X
X
6000-CBL5I 11
Serv Kit, Patient cable 5L IEC
X
X
X
6000-ECG3A 11
Serv Kit, ECG module, USB, Patient cable 3L
X
X
X
AHA
6000-ECG3I 11
Serv Kit, ECG module, USB, Patient cable 3L IEC
X
X
X
6000-ECG5A 11
Serv Kit, ECG module, USB, Patient cable 5L
X
X
X
AHA
6000-ECG5I 11
Serv Kit, ECG module, USB, Patient cable 5L IEC
X
X
X
1Add standard license 103910 for model 6300, 103911 for model 6400 and 6500, and 105364 for model 6700 2For devices manufactured before the 47th week of 2017 (indicated by the last 4 digits of the serial number) 3Model 6300 4Models 6400, 6500, 6700, and 6800 with Comms module firmware version 1.00.00 A0003, Material # 407524 5Not supported in software versions 2.30 and later 6Welch Allyn Service Center replacement only 7Required only for models with SureTemp Plus 8Use only to replace failed module; do not use for an upgrade 9Requires Host software 1.71.03 or later 10Requires Host software version 2.20.00 or later 11Required Host software version 2.30.01 or later 12For devices manufactured after the 47th week of 2017 (indicated by the last 4 digits of the serial number) 13Requires Host software version 2.40.01 or later 14Requires Comms board 410389-04 or later
232 Field replaceable units
Rear housing
IEC 60601 2nd-edition devices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Service manual
Field replaceable units 233
Serv Kit, VSM6000, Rear housing (material no. 103375) [2nd edition only]
No. Item
Qty
1 Rear housing
1 ea
4 Communications door dowel pin
2 ea
5 Communications door spring
1 ea
6 Communications door
1 ea
7 Communications door captive screw
1 ea
8 IEC connector
1 ea
9 Ground lug
1 ea
10 Screw, plastite #4-20 X 0.500 Torx-pan head
2 ea
11 Flat washer
1 ea
12 Hex nut
1 ea
13 Ground lug plate
1 ea
15 Rear housing gasket (Norprene tubing)
20 in
17 AC power harness
1 ea
Serv Kit, VSM6000, Power supply (material no. 103359) [2nd edition only]
No. Item
Qty
17 AC power harness
1 ea
18 Power supply cover
1 ea
23 Power supply board
1 ea
Miscellaneous [2nd edition only]
No. Material no.
Item
Qty
17 103567
VSM 6000 AC power harness
1 ea
234 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
IEC 60601 3rd-edition and 4th-edition devices
Service manual
Field replaceable units 235
Serv Kit, CVSM, Rear housing 3rd Ed (material no. 106840) [3rd and 4th edition only]
No. Item
Qty
1b Rear housing
1 ea
4 Communications door dowel pin
2 ea
5 Communications door spring
1 ea
6 Communications door
1 ea
7 Communications door captive screw
1 ea
8 IEC connector
1 ea
9 Ground lug
1 ea
10 Screw, plastite #4-20 X 0.500 Torx-pan head
2 ea
15 Rear housing gasket (Norprene tubing)
20 in
17b AC power harness
1 ea
Serv Kit, CVSM/CIWS, Power supply 3rd Ed (material no. 106821) [3rd and 4th edition only]
No. Item
Qty
17b AC power harness
1 ea
18 Power supply cover
1 ea
23 Power supply board
1 ea
Miscellaneous [3rd and 4th edition only]
No. Material no.
Item
Qty
17b 106823
CVSM AC power harness 3rd Ed
1 ea
98 107123
Nomex ESD shield, CVSM power supply
1 ea
236 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
IEC 60601 2nd-edition and 3rd-edition devices
Serv Kit, PLFM, Standard comms PCBA, Lamarr (material no. 103355) [2nd and 3rd edition only]
No. Item
Qty
20b Communications board
1 ea
Serv Kit, PLFM Radio, Lamarr (material no. 104560) [2nd and 3rd edition only]
No. Item
Qty
16a Antenna board
1 ea
21a Radio board, 802.11a/b/g/n
1 ea
22 Screw, M2 x 6, Small Phillips
4 ea
24 Antenna mounting foam block
1 ea
39 Antenna cable
1 ea
76 Radio label
1 ea
Serv Kit, PLFM, Antenna, Lamarr (material no. 103357) [2nd and 3rd edition only]
No. Item
Qty
16a Antenna board
1 ea
24 Antenna mounting foam block
1 ea
39 Antenna cable
1 ea
Interchangeable parts (compatible with 2nd-, 3rd-, and 4th-edition devices)
Serv Kit, PLFM, Comms PCBA, Newmar (material no. 107166) [all]
Note
Requires Host software version 2.40.01 or later.
Service manual
Field replaceable units 237
No. Item
Qty
20c Communications board for Newmar radio
1 ea
Serv Kit, CVSM Newmar antenna (material no. 107167) [all]
Note
Requires Host software version 2.40.01 or later and comms board 410389-04 or later.
No. Item
Qty
16b Antenna board
1 ea
24 Antenna mounting foam block
1 ea
39 Antenna cable
1 ea
Serv Kit, PLFM Radio, Newmar (material no. 107169) [all]
Note
Requires Host software version 2.40.01 or later and comms board 410389-04 or later.
No. Item
Qty
16b Antenna board
1 ea
21b Radio board, 802.11a/b/g/n
1 ea
22 Screw, M3 x 0.5 x PHP with patch
3 ea
24 Antenna mounting foam block
1 ea
39 Antenna cable
1 ea
76 Radio label
1 ea
Serv Kit, CVSM Newmar Upgrade (material no. 107171) [all]
Note
Requires Host software version 2.40.01 or later.
No. Item
Qty
20c Communications board
1 ea
16b Antenna board
1 ea
21b Radio board, 802.11a/b/g/n
1 ea
238 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
No. Item
Qty
22 Screw, M3 x 0.5 x PHP with patch
3 ea
24 Antenna mounting foam block
1 ea
39 Antenna cable
1 ea
76 Radio label
1 ea
Serv Kit, VSM6000, Comms Door (material no. 106320) [all]
No. Item
Qty
6 Door, MMF
1 ea
4 Dowel pin, 2 mm dia x 10 mm long
2 ea
5 Spring, 0.078 dia x 0.340 long
1 ea
7 Screw, captive #8-32 X 0.656
1 ea
Serv Kit, VSM6000, Labels, model 6300 (material no. 103590) [all]
No. Item
Qty
2b USB label 1 USB host (model 6300 only)
2 ea
3a No Nurse call label
2 ea
40 USB client cover
2 ea
78 VSM 6000 patent label
2 ea
Serv Kit, VSM6000, Labels, 6400, 6500 (material no. 103592) [all]
No. Item
Qty
2a USB label 4 USB host
2 ea
3a Nurse call label
2 ea
40 USB client cover
2 ea
78 VSM 6000 patent label
2 ea
76 Radio label
2 ea
Service manual
Field replaceable units 239
Serv Kit, VSM6000, Labels, 6700, 6800 (material no. 105362) [all]
No. Item
Qty
2a USB label 4 USB host
2 ea
3a Nurse call label
2 ea
40 USB client cover
2 ea
76 Radio label
2 ea
78 VSM 6000 patent label
2 ea
Miscellaneous [all]
No. Material no.
Item
Qty
15 103575
VSM 6000 rear housing gasket
20 in
19 103552
PLFM fan assembly
1 ea
24 103571
VSM 6000 antenna mounting block
1 ea
240 Field replaceable units
Bottom housing
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Service manual
Field replaceable units 241
Serv Kit, VSM6000, Bottom housing (material no. 103379) [2nd edition only]
Note
The bottom housing must be replaced by a Welch Allyn service center to ensure proper labeling.
No.
Item
Qty
10
Screw, plastite #4-20 X 0.500 Torx-pan head
4 ea
25
Bottom housing metal chassis
1 ea
26
Speaker assembly
1 ea
27
Bottom housing
1 ea
29
Bumper, 3M-SJ5012
4 ea
30
Battery door
1 ea
Not shown
Battery door foam
1 ea
Not shown
Product label
1 ea
Not shown
Radio label
1 ea
Not shown
Patent label
1 ea
Serv Kit, CVSM, Bottom housing 3rd Ed (material no. 106834) [3rd and 4th edition only]
Note
The bottom housing must be replaced by a Welch Allyn service center to ensure proper labeling.
No.
Item
Qty
10
Screw, plastite #4-20 X 0.500 Torx-pan head
4 ea
25
Bottom housing metal chassis
1 ea
26
Speaker assembly
1 ea
27
Bottom housing
1 ea
29
Bumper, 3M-SJ5012
4 ea
30
Battery door
1 ea
Not shown
Battery door foam
1 ea
242 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
No.
Item
Qty
Not shown
Product label, 3rd Ed
1 ea
Not shown
Radio label
1 ea
Not shown
Patent label
1 ea
Interchangeable parts (compatible with 2nd-, 3rd-, and 4th-edition devices)
Serv Kit, VSM6000, Battery connector PCA (material no. 103358) [all]
No.
Item
Qty
28
Battery connector board
1 ea
Not shown
Smart battery harness
1 ea
Not shown
Battery power harness
1 ea
Individual parts [all]
No.
Material no.
Item
Qty
26
103554
PLFM speaker assembly
1 ea
30
103555
VSM 6000 battery door
1 ea
Not shown 103566
VSM 6000 smart battery harness
1 ea
Not shown 103568
VSM 6000 battery power harness
1 ea
Service manual
Extended bottom housing
Field replaceable units 243
Serv Kit, VSM6000, Extended bottom housing (material no. 104609) [2nd edition only]
Note
The extended bottom housing must be replaced by a Welch Allyn service center to ensure proper labeling.
No.
Item
Qty
10
Screw, plastite #4-20 X 0.500 Torx-pan head
4 ea
25
Bottom housing metal chassis
1 ea
26
Speaker assembly
1 ea
29
Bumper, 3M-SJ5012
4 ea
244 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
No.
Item
Qty
73
Housing, bottom, CVSM 2.0
1 ea
30
Battery door
1 ea
Not shown
Battery door foam
1 ea
Not shown
Product label
1 ea
Not shown
Radio label
1 ea
Not shown
Patent label
1 ea
Serv Kit, CVSM Extended chassis 3rd Ed (material no. 106835) [3rd and 4th edition only]
Note
The extended bottom housing must be replaced by a Welch Allyn service center to ensure proper labeling.
No.
Item
Qty
10
Screw, plastite #4-20 X 0.500 Torx-pan head
4 ea
25
Bottom housing metal chassis
1 ea
26
Speaker assembly
1 ea
29
Bumper, 3M-SJ5012
4 ea
73
Housing, bottom, CVSM 2.0
1 ea
30
Battery door
1 ea
Not shown
Battery door foam
1 ea
Not shown
Product label, 3rd Ed
1 ea
Not shown
Radio label
1 ea
Not shown
Patent label
1 ea
Service manual
Extended top housing
Field replaceable units 245
Serv Kit, VSM6000, Extended top housing (material no. 104650) [all]
No.
Item
Qty
75
Housing top extension
1 ea
79
Top housing gasket
1 ea
Top housing
246 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Interchangeable parts (compatible with 2nd-, 3rd-, and 4th-edition devices)
Serv Kit, VSM6000, Top housing (material no. 103378) [all]
No.
Item
Qty
31
Handle insert
1 ea
32
Top housing
1 ea
Not shown Printer door blank
1 ea
Serv Kit, VSM6000, LED light bar (material no. 103353) [all]
No.
Item
Qty
33
Light bar
1 ea
34
Light-bar LED board
1 ea
Not shown Light-bar harness
1 ea
Individual parts [all]
No.
Material no. Item
Qty
31
103556
VSM 6000 handle insert
1 ea
32
103546
VSM 6000 top housing
1 ea
33
103544
VSM 6000 light bar
1 ea
34
103550
PLFM light-bar LED board
1 ea
Not shown 103551
VSM 6000 printer door blank
1 ea
Not shown 103569
VSM 6000 light-bar harness
1 ea
Not shown 103560
VSM 6000 printer drain tube
1 ea
Not shown 103561
VSM 6000 printer harness
1 ea
Not shown 103570
VSM 6000 printer ground cable
1 ea
Not shown 103631
Serv Kit, VSM 6000 printer USB cable
1 ea
Service manual
Side panels
Field replaceable units 247
Serv Kit, VSM6000, Right side panel (material no. 103381) [2nd edition only]
No. Item
Qty
37 Right side panel
1 ea
38 Power button and flex cable
1 ea
Interchangeable parts (compatible with 2nd-, 3rd-, and 4th-edition devices)
Serv Kit, CVSM, Right side panel with power button 4th Ed (material no. 107256) [all]
No. Item
Qty
37 Right side panel
1 ea
38 Power button and flex cable
1 ea
VSM 6000, Left insert (material no. 103547) [all]
No. Item
Qty
67 Left insert
1 ea
248 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Front housing and midsection
Note
Replacing the main board requires using the service tool, Gold licensed edition, to re-provision the device.
Serv Kit, VSM6000, Right side panel (material no. 103381) [2nd edition only]
No. Item
Qty
37 Right side panel
1 ea
38 Power button and flex cable
1 ea
Interchangeable parts (compatible with 2nd-, 3rd-, and 4th-edition devices)
Serv Kit, VSM6000, Front housing, templess (material no. 103376) [all]
No. Item
Qty
10 Screw, plastite #4-20 X 0.500 Torx-pan head
2 ea
67 Left insert
1 ea
42 Front housing
1 ea
44 Temp blank front
1 ea
Service manual
Field replaceable units 249
Serv Kit, VSM6000, Front housing, SureTemp (material no. 103377) [all]
No. Item
Qty
10 Screw, plastite #4-20 X 0.500 Torx-pan head
1 ea
67 Left insert
1 ea
42 Front housing
1 ea
45 Thermal shield
1 ea
56 Temperature front housing
1 ea
71 Temperature connection access cover
1 ea
VSM 6000, Left insert (material no. 103547) [all]
No. Item
Qty
67 Left insert
1 ea
Serv Kit, CVSM, Right side panel with power button 4th Ed (material no. 107256) [all]
No. Item
Qty
37 Right side panel
1 ea
38 Power button and flex cable
1 ea
250 Field replaceable units
IEC 60601 2nd-edition devices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Serv Kit, PLFM, 9" LCD display (material no. 106546) [2nd edition only]
No.
Item
Qty
48b
LCD BEZEL, NVD 9.0"
1 ea
49b
LCD with touchscreen
1 ea
51
Foam pad, top and bottom
2 ea
Not shown LCD harness
1 ea
Serv Kit, PLFM, MCE PCBA (material no. 103352) [2nd edition only]
Note
When the main board is replaced, all licenses are lost. If you did not retain authorization codes to restore those licenses, you must order replacement licenses.
No. Item
Qty
46 Main board
1 ea
Service manual
IEC 60601 3rd-edition and 4th-edition devices
Field replaceable units 251
Serv Kit, PLFM, 9" LCD display (material no. 106825) [3rd and 4th edition only]
No.
Item
Qty
48b
LCD BEZEL, NVD 9.0"
1 ea
49c
LCD with touchscreen 3rd Ed
1 ea
51
Foam pad, top and bottom
2 ea
Not shown LCD harness
1 ea
Serv Kit, CVSM/CIWS Mainboard MCE 3rd Ed (material no. 106839) [3rd and 4th edition only]
Note
When the main board is replaced, all licenses are lost. If you did not retain authorization codes to restore those licenses, you must order replacement licenses.
No. Item
Qty
46b Main board
1 ea
252 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Individual parts [see subheadings in table to select parts based on IEC compliance]
No.
Material no. Item
Qty
2nd edition only
48a
103565
VSM 6000 LCD bezel
1 ea
Not shown
103549
VSM 6000 Ethernet cable
1 ea
Not shown
103572
VSM 6000 USB cable separator
1 ea
3rd and 4th edition only
95 and 96
106824
SK CVSM LCD frame to chassis harness 3rd Ed
1 ea
Not shown
106831
SK CVSM/CIWS USB Cable Separator 3rd Ed
1 ea
Not shown
106832
SK CVSM/CIWS Ethernet cable 20" 3rd Ed
1 ea
all
44
103557
VSM 6000 temp blank front
1 ea
45
103562
VSM 6000 thermal shield
1 ea
48b
106462
LCD BEZEL, NVD 9.0"
1 ea
54
103558
VSM 6000 probe well seal
1 ea
56
103542
VSM 6000 temp front housing
1 ea
55
103543
VSM 6000 horizontal struts
2 ea
53
103545
VSM 6000 temp housing (templess)
1 ea
62
103573
VSM 6000 LCD frame
1 ea
71
103577
VSM 6000 Temp Access Cover
1 ea
Not shown
103548
VSM 6000 USB mini B to USB A right angle
2 ea
Not shown
103553
VSM 6000 main harness
1 ea
Not shown
103563
PLFM USB cable mini B RT-type A RT
1 ea
Not shown
103564
PLFM SpO2 blank
1 ea
Not shown
103578
PLFM LCD harness
1 ea
Service manual
Field replaceable units 253
Miscellaneous parts
Serv Kit, VSM6000, Screws and fasteners (material no. 103395)
No.
Item
10
Screw, plastite #4-20 X 0.500 Torx-pan head
14
Screw, M4 X 10 pan head with NYLOC
29
Bumper, 3M-SJ5012
47
Screw, M3 x 5 pan head
60
HSG clamp
63
Grommet, ear - G411-1
64
Shoulder screw, ear G-411-1 metric
65
Clamp, cable 3/16 X 3/8 wide X 3/4 long
66
Washer, M3
72
Screw, M2.2X8, THRDFORM, PNH, TRX (printer door roller)
74
M4 standoff
Not shown Tie wrap, 6 inch
Not shown USB cable retaining clip
Qty 160 ea 45 ea 40 ea 60 ea 10 ea 20 ea 20 ea 10 ea 10 ea 45 ea 20 ea 10 ea 30 ea
Serv Kit, VSM6000, Tape (material no. 103576)
No.
Item
Qty
Not shown VSM 6000 tape
1 roll
Combined kits
Serv Kit, CVSM Housing Templess (material no. 106193) [2nd edition only]
No.
Item
Qty
103381
Serv Kit, VSM6000, Right Side Panel
1 ea
103375
Serv Kit, VSM6000, Rear Housing
1 ea
103378
Serv Kit, VSM6000, Top Housing with Print Blank
1 ea
254 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
No.
Item
Qty
103376
Serv Kit, VSM6000, Front Housing, no Temp
1 ea
Serv Kit, CVSM Housing SureTemp (material no. 106194) [2nd edition only]
No.
Item
Qty
103381
Serv Kit, VSM6000, Right Side Panel
1 ea
103375
Serv Kit, VSM6000, Rear Housing
1 ea
103378
Serv Kit, VSM6000, Top Housing with Print Blank
1 ea
103377
Serv Kit, VSM6000, Front Housing, SureTemp
1 ea
Options
IEC 60601 2nd-edition devices
Serv Kit, EarlySense module (material no. 105480) [2nd edition only]
Item
Qty
Module assembly
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable separator, CVSM 2.0
1 ea
Serv Kit, VSM6000, Printer module (material no. 103393) [2nd edition only]
Item
Qty
Assembly, printer, platform, 2IN
1 ea
Harness, printer ground
1 ea
Screw, plastite #4-20 X 0.500 PHT Plastite
2 ea
Harness, MCE to printer
1 ea
10.5" USB mini B to USB A right angle
1 ea
Drain tube - printer
1 ea
EUSB latch
1 ea
Service manual
Field replaceable units 255
Item
Qty
Cable tie, 6 inch
1 ea
Serv Kit, Extended Chassis upgrade (material no. 105504) [2nd edition only]
No.
Item
Qty
Extended bottom housing (all items listed in 104609)
1 ea
Housing top extension (all items listed in 104650)
1 ea
Not shown Module faceplate blank
1 ea
74
M4 standoff
4 ea
Serv Kit, VSM6000, NIBP module (material no. 103386) [2nd edition only]
Item
Qty
Module assembly
1 ea
10.5" USB mini B to USB A right angle
1 ea
Serv Kit, VSM6000, SureTemp module (material no. 103391) [2nd edition only]
No.
Item
Qty
SureTemp module assembly
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
45
Thermal shield
1 ea
54
Probe well seal
1 ea
56
Temperature front housing
1 ea
71
Temperature connection access cover
1 ea
10
Screw, plastite #4-20 X 0.500 Torx-pan head
3 ea
256 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Serv Kit, VSM6000, SpO2 module, Masimo-MX (material no. 103389) [2nd edition only]
Item
Qty
Module assembly SpO2 Masimo
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Serv Kit, Masimo MX SpO2, SpHb module (material no. 104210) [2nd edition only]
Item
Qty
Module assembly SpO2/SpHb Masimo
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Masimo SpHb license
1 ea
Note
Use this service kit only to replace an existing SpHb-enabled module.
Serv Kit, Masimo MX SpO2, SpHb repair (replacement only) (material no. 104370) [2nd edition only]
Item
Qty
Module assembly SpO2/SpHb Masimo
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Note
Use this service kit only to replace an existing SpHb-enabled module.
Serv Kit, Masimo MX SpO2, RRa repair (replacement only) (material no. 104700) [2nd edition only]
Note
Use this service kit only to replace an existing RRa-enabled module.
Item
Qty
Module assembly SpO2-RRa Masimo
1 ea
Service manual
Field replaceable units 257
Item
Qty
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Upgd Kit, Masimo MX with SpO2, RRa module (material no. 104693) [2nd edition only]
Item
Qty
Module assembly SpO2-RRa Masimo
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Authorization code for RRa UI license
1 ea
Installation instructions
1 ea
Serv Kit, Oridion CO2 module (material no. 104608) [2nd edition only]
Item
Qty
Module, CO2, Oridion microMediCO2
1 ea
10.5" USB mini B to USB A right angle
2 ea
USB cable separator, CVSM 2.0
1 ea
IEC 2nd-edition and 3rd-edition devices
Serv Kit, VSM6000, SpO2 module, Nellcor (material no. 103388) [2nd and 3rd edition only]
Item
Qty
Module assembly SpO2, Nellcor
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
258 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Serv Kit, PLFM Radio (material no. 104560) [2nd and 3rd edition only]
No.
Item
Qty
16
Antenna board
1 ea
21
Radio board, 802.11 a/b/g
1 ea
22
Screw, M3 X 0.5 x 8, PHP with patch
4 ea
24
Antenna mounting foam block
1 ea
39
Antenna cable
1 ea
76
Radio label
1 ea
IEC 60601 3rd-edition and 4th-edition devices
Serv Kit, CVSM Printer module (material no. 106822) [3rd and 4th edition only]
Item
Qty
Assembly, Printer, Platform, 2" w/gnd harness
1 ea
Screw, 4-20 x .500 PHT Plastite
2 ea
Harness, MCE to printer
1 ea
Drain tube - printer
1 ea
Assembly, USB & Latch, MMF
1 ea
Serv Kit, CVSM EarlySense module 3rd Ed (material no. 106838) [3rd and 4th edition only]
Item
Qty
Module assembly
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable separator, CVSM 2.0
1 ea
Service manual
Field replaceable units 259
Interchangeable parts (compatible with 2nd-, 3rd-, and 4th-edition devices)
Serv Kit, ECG module, USB, Patient cable 3L IEC (material no. 6000-ECG3I) [all]
Note
Requires Host software version 2.30.01 or later.
Item
Qty
ECG module
1 ea
USB cable
1 ea
Patient cable 3 lead IEC
1 ea
Serv Kit, ECG module, USB, Patient cable 3L AHA (material no. 6000ECG3A) [all]
Note
Requires Host software version 2.30.01 or later.
Item
Qty
ECG module
1 ea
USB cable
1 ea
Patient cable 3 lead AHA
1 ea
Serv Kit, ECG module, USB, Patient cable 5L IEC (material no. 6000-ECG5I) [all]
Note
Requires Host software version 2.30.01 or later.
Item
Qty
ECG module
1 ea
USB cable
1 ea
Patient cable 5 lead IEC
1 ea
260 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Serv Kit, ECG module, USB, Patient cable 5L AHA (material no. 6000ECG5A) [all]
Note
Requires Host software version 2.30.01 or later.
Item
Qty
ECG module
1 ea
USB cable
1 ea
Patient cable 5 lead AHA
1 ea
Serv Kit, Patient cable 3L IEC (material no. 6000-CBL3I) [all]
Note
Requires Host software version 2.30.01 or later.
Item
Qty
Patient cable 3 lead IEC
1 ea
Serv Kit, Patient cable 3L AHA (material no. 6000-CBL3A) [all]
Note
Requires Host software version 2.30.01 or later.
Item
Qty
Patient cable 3 lead AHA
1 ea
Serv Kit, Patient cable 5L IEC (material no. 6000-CBL5I) [all]
Note
Requires Host software version 2.30.01 or later.
Item
Qty
Patient cable 5 lead IEC
1 ea
Serv Kit, Patient cable 5L AHA (material no. 6000-CBL5A) [all]
Note
Requires Host software version 2.30.01 or later.
Item
Qty
Patient cable 5 lead AHA
1 ea
Service manual
Field replaceable units 261
Serv Kit, ECG module USB cable (material no. 106512) [all]
Note
Requires Host software version 2.30.01 or later.
Item
Qty
USB cable for ECG module
1 ea
Serv Kit, VSM6000, SpO2 module, Nellcor (material no. 107124) [all]
Note
Requires software version 2.40.01 or later.
Item
Qty
Module assembly SpO2, Nellcor
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Serv Kit, CVSM, SpO2 module, Masimo 4th Ed (material no. 107282) [all]
Item
Qty
Module assembly SpO2 Masimo
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Serv Kit, EarlySense cable (material no. 105637) [all]
Item
Qty
AEC-00105 cable
1 ea
Upgd Kit, CVSM, SpHb Mod, Masimo 4th Ed (material no. 107283) [all]
Item
Qty
Module assembly SpO2-SpHb Masimo
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
262 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Item
Qty
Authorization code for SpHb UI license
1 ea
Masimo SpHb SW upgrade - sold by Welch Allyn (material no. 104361) [all]
Item
Qty
Masimo software license
1 ea
Welch Allyn SpHb user interface license
1 ea
Authorization code for online upgrade
1 ea
Serv Kit, CVSM Masimo Mod SpHb, repair 4th Ed (replacement only) (material no. 107285) [all]
Note
Use this service kit only to replace an existing SpHb-enabled module.
Item
Qty
Module assembly SpO2-SpHb Masimo
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Upgd Kit, Masimo module with SpO2, RRa 4th Ed (material no. 107288) [all]
Item
Qty
Module assembly SpO2-RRa Masimo
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Authorization code for RRa UI license
1 ea
Installation instructions
1 ea
Service manual
Field replaceable units 263
MasimoRRa SW upgrade - sold by Welch Allyn (material no. 104699) [all]
Item
Qty
Masimo software license
1 ea
Welch Allyn RRa user interface license
1 ea
Authorization code for online upgrade
1 ea
Installation instructions
1 ea
Serv Kit, Masimo module SpO2, RRa repair 4th Ed(replacement only) (material no. 107289) [all]
Note
Use this service kit only to replace an existing RRa-enabled module.
Item
Qty
Module assembly SpO2-RRa Masimo
1 ea
10.5" USB mini B to USB A right angle
1 ea
USB cable retaining clip
1 ea
Serv Kit, VSM6000, SureTemp module 4th Ed(material no. 107258) [all]
No.
Item
Qty
Not shown SureTemp module assembly
1 ea
Not shown 10.5" USB mini B to USB A right angle
1 ea
Not shown USB cable retaining clip
1 ea
45
Thermal shield
1 ea
54
Probe well seal
1 ea
56
Temperature front housing
1 ea
71
Temperature connection access cover
1 ea
10
Screw, plastite #4-20 X 0.500 Torx-pan head
3 ea
264 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Serv Kit, CVSM, MODPG module assembly 4th Ed (material no. 107281) [all]
Item
Qty
Module assembly
1 ea
10.5" USB mini B to USB A right angle
1 ea
Serv Kit, Oridion CO2 module 4th Ed (material no. 107290) [all]
Item
Qty
Module, CO2, Oridion microMediCO2
1 ea
10.5" USB mini B to USB A right angle
2 ea
USB cable separator, CVSM 2.0
1 ea
Serv Kit, Oridion CO2 Module Faceplate (material no. 104912) [all]
No.
Item
Qty
80
CO2 module faceplate
1 ea
Service manual
Field replaceable units 265
No.
Item
Qty
81
Label 2x1 (50.8 x 25.4mm) polyester
1 roll
82
Spring clip
1 ea
Not shown
CO2 door
1 ea
Not shown
Spring extension
1 ea
Not shown
Nylon nut
1 ea
Not shown
Thread form screw M2.2 x 8 PHT thread forming
4 ea
Braun ThermoScan PRO 6000 thermometer and dock
Interchangeable parts (compatible with 2nd-, 3rd-, and 4th-edition devices)
Braun ThermoScan PRO 6000 themometer with dock (material no. 06000-900) [all]
Note
Requires Host software version 2.30.01 or later.
No.
Item
Qty
Not shown Braun ThermoScan PRO 6000 thermometer with rechargeable battery
1 ea
Not shown Braun ThermoScan PRO 6000 dock with base
1 ea
Not shown USB cable, Mini B side left to USB A
1 ea
Not shown Cable tie holder with adhesive
2 ea
Not shown Cable tie, 6 inch
2 ea
Not shown Assembly instructions
1 ea
Not shown Braun ThermoScan PRO 6000 CD/DFU with TC
1 ea
Not shown Braun ThermoScan PRO 6000 probe covers 20 Pkg (MN)
1 ea
Serv Kit, Braun ThermoScan PRO 6000 thermometer (material no. 105948) [all]
Note
Requires Host software version 2.30.01 or later.
266 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Item
Qty
Braun ThermoScan PRO 6000 thermometer
1 ea
Braun ThermoScan PRO 6000 rechargeable battery
1 ea
Braun ThermoScan PRO 6000 rechargeable battery (material no. 104894) [all]
Item
Qty
Braun ThermoScan PRO 6000 rechargeable battery
1 ea
Braun ThermoScan PRO 6000 dock (material no. 106743) [all]
Item
Qty
Braun ThermoScan PRO 6000 dock with base
1 ea
USB cable, mini B side left to USB A
1 ea
Cable tie holder with adhesive
2 ea
Cable tie, 6 inch
2 ea
Braun ThermoScan PRO 6000 rechargeable battery
1 ea
Assembly instruction, desk and ACM, Braun ThermoScan PRO 6000
1 ea
Braun ThermoScan PRO 4000 thermometer and dock
IEC 60601 2nd-edition devices
Serv Kit PLFM Braun ThermoScan PRO 4000 MN (material no. 104037) [2nd edition only]
Item
Qty
Braun ThermoScan PRO 4000 thermometer
1 ea
Braun ThermoScan PRO 4000 rechargeable battery pack
1 ea
Service manual
Field replaceable units 267
Braun ThermoScan PRO 4000 dock (material no. 36000) [2nd edition only]
Item
Qty
Braun ThermoScan PRO 4000 FSS dock assembly main
1 ea
USB cable, mini B to USB A straight
1 ea
Cable tie holder with adhesive
1 ea
Cable tie, 6 inch
1 ea
Braun ThermoScan PRO 4000 FSS dock cradle
1 ea
Braun ThermoScan PRO 4000 FSS dock assembly base
1 ea
Braun ThermoScan PRO 4000 rechargeable battery pack
1 ea
DFU, Braun ThermoScan PRO 4000 upgrade VSM6000 1.7
1 ea
Instruction sheet, desk and ACM, Braun ThermoScan PRO 4000
1 ea
Braun ThermoScan PRO 4000 rechargeable battery pack (material no. 53020-0000) [2nd edition only]
Item
Qty
Braun ThermoScan PRO 4000 rechargeable battery pack
1 ea
Service parts for Braun ThermoScan PRO thermometers and dock
IEC 60601 2nd-edition devices
Braun ThermoScan PRO 4000 mounting hardware (material no. 104029) [2nd edition only]
Item
Qty
Acorn nut 8-32
5 ea
Screw with lock washer-8-32x11mm
5 ea
Screw 8-32 x .250in PHP
2 ea
268 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Interchangeable parts (compatible with 2nd-, 3rd-, and 4th-edition devices)
Serv Kit, USB cable, mini B side left (material no. 104990) [all]
Item
Qty
USB cable, mini B side left to USB A
1 ea
Cable tie, 6 inch
1 ea
Cable tie holder with adhesive
2 ea
TDS - CVSM, Braun USB left side cable
1 ea
Serv Kit, USB cable, mini B RT to USB A (material no. 104917) [all]
Item
Qty
USB cable, mini B right to USB A
1 ea
Cable tie, 6 inch
1 ea
Cable tie holder with adhesive
1 ea
TDS - CVSM, Braun USB RT angle cable
1 ea
Braun dock cradle ring (material no. 104027) [all]
Item
Qty
Braun dock cradle ring
1 ea
Braun dock base (material no. 104028) [all]
Item Braun dock base
Licenses
Material no. 103371 103372
Item Bar code reader Spot profile
Qty 1 ea
Notes 6300 only
Service manual
Field replaceable units 269
Material no.
Item
Notes
103373
Triage profile
6300 only
105294
Office profile
Requires software version 1.71.03 or 2.20.XX and later
105363
Continuous Monitoring profile
6400, 6500, 6700, and 6800 only
103910
CVSM 6300 standard license
6300 only
103911
CVSM 6400/6500 standard license
6400 and 6500 only
105364
CVSM 6700/6800 standard license
6700 and 6800 only
104197
Weight scale
105870
Motion pulse and respiration
6400, 6500, 6700, and 6800 with EarlySense only; not compatible with RRA or etCO2
106553
VTach, VFib, Asystole license
ECG module only
Partners in Care service and support agreements
Comprehensive support agreements
Material no. S1-6000-O2-C S1-6000-O2-2C S1-6000-O2-5C S1-6000-ES S1-6000ES-C S1-6000ES-2C S1-6000ES-5C S1-6000ES-2 S1-6000ES-5
Item CVSM CO2, Comp w/Cal Partner Pgm 1YR CVSM CO2, Comp w/CAL Partner Pgm 2yr CVSM CO2, Comp w/CAL Partner Pgm 5yr CVSM ES, Comp Partner Pgm 1YR CVSM ES, Comp w/CAL Partner Pgm 1YR CVSM ES, Comp w/CAL Partner Pgm 2YR CVSM ES, Comp w/CAL Partner Pgm 5YR CVSM ES, Comprehensive Partner Pgm 2YR CVSM ES, Comprehensive Partner Pgm 5YR
270 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Material no. S1-6000 S1-6000-2 S1-6000-O2-2 S1-6000-5 S1-6000-O2-5 S1-6000-C S1-6000-2C S1-6000-5C S1-6000-O2
Item CVSM, Comp Partner Pgm 1yr CVSM, Comp Partner Pgm 2yr CVSM, Comp Partner Pgm 2yr with CO2 CVSM, Comp Partner Pgm 5yr CVSM, Comp Partner Pgm 5yr with CO2 CVSM, Comp w/CAL Partner Pgm 1yr CVSM, Comp w/CAL Partner Pgm 2yr CVSM, Comp w/CAL Partner Pgm 5yr CVSM, Comprehensive Partner Pgm with CO2
Biomed support agreements
Material no. S2-6000 S2-6000-2 S2-6000-5 S2-6000ES S2-6000ES-2 S2-6000ES-5 S2-6000-O2 S2-6000-O2-2 S2-6000-O2-5
Item CVSM, Bio-Med Partner Pgm 1yr CVSM, Bio-Med Partner Pgm 2yr CVSM, Bio-Med Partner Pgm 5yr CVSM ES, Bio-Med Partner Pgm 1YR CVSM ES, Bio-Med Partner Pgm 2YR CVSM ES, Bio-Med Partner Pgm 5YR CVSM, Bio-Med Partner Pgm with CO2 CVSM, Bio-Med Partner Pgm 2yr with CO2 CVSM, Bio-Med Partner Pgm 5yr with CO2
Preventive protection support agreements (available only in selected international countries)
Material no. PRV001 PRV002
Item Preventive SVC WA Bench per unit Preventive SVC Planed on site per unit
Service manual
Field replaceable units 271
Material no. PRV-ESS S46000 S4-6000- 5 S4-6000-2 S4-6000ES S4-6000ES-2 S4-6000ES-5 S4-6000-O2 S4-6000-O2-2 S4-6000-O2-5
Item Preventive Annual Sensor Replacement Agreement CVSM, Warranty Extension 1 year CVSM, Warranty Extension 5 yr CVSM, Warranty Extension 2 yr CVSM ES, Warranty Extension 1 yr CVSM ES, Warranty Extension 2 yr CVSM ES, Warranty Extension 5 yr CVSM, Warranty Extension 1 yr with CO2 CVSM, Warranty Extension 2 yr with CO2 CVSM, Warranty Extension 5 yr with CO2
Service and repair training
Note
Required to be eligible to receive the service tool, Gold licensed edition.
Material no. VSM6000SERREP-TRN VSM6000SERREPW-TRN VSM6000REPRCW-TRN
Service tools
Item VSM 6000 series repair training VSM 6000 series repair web training VSM 6000 series repair recertification web training
Material no. Item
Qty
103396
Welch Allyn Service Tool Gold license key (VSM6000)
1
web download
Welch Allyn Service Tool
1
272 Field replaceable units
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
273
Appendices
Decontamination and cleaning requirements for returns
As a general safety precaution, the Connex device must undergo decontamination before being returned to Welch Allyn for service, repair, inspection, or disposal.
Note
Contaminated items must not be returned without prior, written agreement.
Note
Decontaminate the device according to your facility's procedures and local regulations.
Cleaning is an essential prerequisite for effective disinfection or decontamination.
Clean the monitor
WARNING Electric shock hazard. Before cleaning the device, disconnect the AC power cord from the power outlet and the device.
WARNING Electric shock hazard. DO NOT autoclave the device or accessories. The device and the accessories are not heat-resistant.
WARNING Electric shock hazard. Do not open the monitor or attempt repairs. Only perform routine cleaning and maintenance procedures specifically described in this manual. Inspection and servicing of internal parts shall only be performed by qualified service personnel.
274 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
WARNING Liquids can damage electronics inside the device. Prevent liquids from spilling on the device.
If liquids are spilled on the device:
1. Power down the device. 2. Disconnect the power plug. 3. Remove battery pack from the device. 4. Dry off excess liquid from the device.
Note
If liquids possibly entered the device, remove the device from use until it has been properly dried, inspected, and tested by qualified service personnel.
5. Reinstall battery pack. 6. Power on the device and verify device functions normally before using it.
If liquids enter the printer housing (Connex VSM only):
1. Power down the device. 2. Disconnect the power plug. 3. Remove battery pack from the device. 4. Remove and discard the paper roll. 5. Clean and dry the inside of the printer housing.
Note
The printer housing has a drain tube that directs liquids down and out the bottom of the device. If liquids possibly entered other openings in the device, remove the device from service until it has been properly dried, inspected, and tested by qualified service personnel.
6. Install a new roll of paper. 7. Power on the device and verify that the device functions normally before
using it.
CAUTION Sterilizing the monitor could damage the device.
Note Note
Disinfect according to your facility's protocols and standards or local regulations.
See separate instructions for cleaning accessories.
Prepare to clean the equipment
CAUTION Some cleaning agents are not appropriate for all components of the device. Use only approved cleaning agents. Using unapproved cleaning agents may cause damage to components.
CAUTION Do not use bleach solutions of any kind when cleaning metal electrical contacts. They will damage the device.
CAUTION When cleaning the device, avoid using cloths or solutions that include quaternary ammonium compounds (ammonium chlorides) or glutaraldehyde-based disinfectants.
Select an approved cleaning agent from the following tables.
Service manual
Appendices 275
Section 1. Approved for the Connex Vital Signs Monitor except the Braun ThermoScan PRO dock
Cleaning agent Clorox HP Dispatch Hospital Cleaner Disinfectant Towels with Bleach (Clorox Healthcare®) CleanCide Wipes (Wexford Labs) 70 percent isopropyl alcohol solution 10 percent bleach solution
Additional information
Applied to a clean cloth (.5% - 1% sodium hypochlorite) applied to a clean cloth
Section 2. Approved for the Connex Integrated Wall System except the Braun ThermoScan PRO dock
Cleaning agent
Additional information
10 percent bleach solution
(.5% - 1% sodium hypochlorite) applied to a clean cloth
70 percent isopropyl alcohol solution
Applied to a clean cloth
Section 3. Approved for the Braun ThermoScan PRO dock
Cleaning agent
Additional information
Clorox HP
70 percent isopropyl alcohol solution
Applied to a clean cloth
Clean the accessories
1. Wipe the NIBP hose and any reusable cuffs with a damp cloth moistened in a mild detergent solution.
2. Wipe the temperature probe with a cloth dampened with alcohol, warm water, or an appropriately diluted, nonstaining disinfectant solution.
3. Clean the pulse oximetry sensors with a cloth dampened with 70 percent isopropyl alcohol or 10 percent chlorine bleach solution.
4. Clean the RRa cable and the SpO2/RRa dual cable with a cloth dampened with 70 percent isopropyl alcohol.
5. Clean the EarlySense sensor by gently wiping with a soft, slightly damp cloth or wipes containing antiseptic substances (alcohols, Chlorohexidine, and bleach material up to 5% concentration). Ensure that the sensor is dry before re-use. Avoid excessive liquids.
6. To clean the ECG module, follow the instructions provided in the ECG module directions for use.
276 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
7. (Connex IWS only) To clean Welch Allyn 3.5V instrument heads attached to the physical assessment handles, follow the instructions provided in their directions for use. CAUTION Never immerse any monitor accessories.
Clean the CO2 input connector
If a new sampling line is securely connected to the device, but the pump does not activate, clean the CO2 input connector on the device as part of your troubleshooting. 1. Remove the sampling line from the device. 2. Using compressed air supplied in a can with a nozzle, clean the threads on the inside
surface of the CO2 input connector (the gray area in the figure below). Do not clean the inner ring and interior of the inner ring.
Identifying the monitor and subsystems
This explanation of the monitor labeling is provided to assist you in identifying these particular parts by serial number. The part numbers appearing on the labels are internal part numbers and will not be found in the list of field replaceable units (FRUs) included in this manual. Future revisions of a part may not always be backward compatible with a legacy part. To determine the correct replacement part for your unit always provide the serial number and model when ordering.
Monitor serial number and model label
The model number and serial number can be found on the label on the bottom of the monitor and to the right.
Service manual
Appendices 277
Serial number and format code Serial number MMMM XXXX WW YY
MMMMXXXXWWYY Manufacturing plant Sequential number Week of manufacture Year of manufacture
278 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Model number format and code
Model configurations
Note
For more configuration options, including approved accessories, see the accessories list in the Directions for use on the user documentation CD or www.welchallyn.com.
Note
If options have been added to the device, the actual configuration will not match the model description.
Note
A monitor with an R (RRa) is always configured with M for Pulse Oximetry.
Note
RRa is a licensed feature sold in new configurations or as an upgrade. Upgrades include new UI (User Interface) license and addition of the CM (Continuous Monitoring) profile.
Note
Model 6300 has been discontinued.
The device is available in multiple configurations. Use the following table to determine available 6300, 6400, 6500, 6700, and 6800 model configurations:
Model
Parameter
One item from each column, based on Model Number Examples: 64MTPE-B (North America); 67NSTP-4 (United Kingdom)
63 = 6300 Basic 64 = 6400 Standard 65 = 6500 Wireless
N = Nellcor
T = SureTemp
M = Masimo
X = None
H = Hemoglobin / Masimo
X = None
67 = 6700 Standard 68 = 6800 Wireless
N = Nellcor
C = CO2
M = Masimo
R = RRa
H = Hemoglobin / X = None
Masimo
S = ES
F = ES Safety
P = Printer X = None
T = SureTemp E = Braun X = None D = Both
E = Braun X = None
P = Printer X = None
A = Denmark B = North America C = China G = Argentina K = South Korea N = India / UAE P = Thailand T = Taiwan Y = Italy Z = Brazil 2 = Europe 3 = Israel 4 = United Kingdom 5 = Switzerland 6 = Australia / New Zealand 66 = Australia / New Zealand (orange) 7 = South Africa B2 = Canada 2R = Russia 2T = Turkey 4S = Singapore
Service manual
Appendices 279
Monitor circuit board and internal options label
Circuit board and internal option labels PCBA identifier XXXXXX Y Z
XXXXXX BOM Y DWG Z Welch Allyn material number Bill of material (BOM) revision Assembly drawing version from current version of drawing
Circuit board and internal option labels Serial number XXXX WW YY ID
XXXXWWYYID Sequential number Week of manufacture Year of manufacture Unique vendor identifier
NIBP, EarlySense, and SpO2 module labels
Circuit board and internal option labels Module identifier XXXXXX Module serial number XXXX WW YY ID
Factory defaults
XXXXXX Welch Allyn material number XXXXWWYYID Sequential number Week of manufacture Year of manufacture Unique vendor identifier
General alarm
Settings General
Default value
280 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Settings Display alarm limits Alarm audio on Alarm audio off Volume Patient rest mode on
Advanced General Allow user to disable alarms Nurse call threshold Audio Allow user to turn off general audio Minimum alarm volume Audio pause time Allow user to enable patient rest mode Allow host to enable patient rest mode Delays SpO2 alarm condition delay SpO2 pulse rate alarm condition delay Motion pulse rate alarm condition delay Motion respiration alarm condition delay Motion low confidence RR/PR alarm condition delay etCO2 alarm condition delay Respiration alarm condition delay No breath detected alarm delay
SpHb alarm condition delay
Default value Enabled Enabled Disabled Medium Off
Enabled Medium
Enabled Low 2 minutes Enabled Enabled
10 seconds 3 seconds 3 seconds 180 seconds 3 minutes 15 seconds 10 seconds Adult: 30 seconds Pediatric: 20 seconds Neonate: 15 seconds 10 seconds
Service manual
NIBP
Settings Alarms Systolic and diastolic alarm limits on/off control Systolic: Upper limit
Systolic: Lower limit
Diastolic: Upper limit
Diastolic: Lower limit
MAP alarm limits on/off control MAP: Upper limit
MAP: Lower limit
Intervals Interval Minutes Automatic print on interval Advanced Display MAP SYS/DIA as primary MAP as primary Tube type Unit of measure
Appendices 281
Default value
On Adult: 220 mmHg (29.3 kPa) Pediatric: 145 mmHg (19.3 kPa) Neonate: 100 mmHg (13.3 kPa) Adult: 75 mmHg (10.0 kPa) Pediatric: 75 mmHg (10.0 kPa) Neonate: 50 mmHg (6.7 kPa) Adult: 110 mmHg (14.7 kPa) Pediatric: 100 mmHg (13.3 kPa) Neonate: 70 mmHg (9.3 kPa) Adult: 35 mmHg (4.7 kPa) Pediatric: 35 mmHg (4.7 kPa) Neonate: 30 mmHg (4.0 kPa) Off Adult: 120 mmHg (16 kPa) Pediatric: 110 mmHg (14.7 kPa) Neonate: 80 mmHg (10.7 kPa) Adult: 50 mmHg (6. 7 kPa) Pediatric: 50 mmHg (6.7 kPa) Neonate: 35 mmHg (4.7 kPa)
Automatic 15 minutes Disabled
Enabled Enabled Disabled 2 tubes mmHg
282 Appendices
SpO2
Settings Algorithm default Cuff inflation target (step algorithm)
Adult Pediatric Neonate Allow interval program changes Programs (NIBP Averaging)
Settings Alarms Alarm limits on/off control Upper limit
Lower limit
SpHb
SatSecondsTM (Nellcor only) Advanced Default view Default response Sweep speed default Allow low perfusion alarm
Settings Alarms
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Default value SureBP
160 mmHg (21.3 kPa) 140 mmHg (18.7 kPa) 90 mmHg (12.0 kPa) Enabled Programs 1 to 6 (default settings are empty)
Default value
On Adult: 100% Pediatric: 100% Neonate: 100% Adult: 90% Pediatric: 90% Neonate: 90% 0
% SpO2 Normal 25 mm/s Enabled
Default value
Service manual
Settings Alarm limits on/off control Upper limit Lower limit Setup Trend period Advanced Default view Reference Unit of measure Default averaging
Temperature
Settings Alarms Alarm limits on/off control Upper limit Lower limit Advanced Unit of measure Display temperature conversion Default SureTemp Plus site Braun 6000 Anti-theft return time out Mode Enable pulse timer Enable Celsius only selection
Appendices 283
Default value On 17.0 g/dL (11.0 mmol/L) 7.0 g/dL (4.0 mmol/L)
1 hr
Numeric Venous g/dL Medium
Default value
Off 101 °F (38.3 °C) 94 °F (34.4 °C)
°F (Fahrenheit) Enabled Oral
Disabled Technique compensation Enabled Disabled
284 Appendices
Pulse rate
Settings Alarms Alarm limits on/off control Upper limit
Lower limit
Setup Tone volume Advanced Display source
EarlySense
Settings Patient Motion General Patient not admitted delay Patient not measured delay Low motion alert time EarlySense sensor selection Patient turn interval Patient Motion Alarms Exit sensitivity enabled Exit sensitivity Motion alarm enabled
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Default value
On Adult: 120 bpm Pediatric: 150 bpm Neonate: 200 bpm Adult: 50 bpm Pediatric: 50 bpm Neonate: 100 bpm
Off
Enabled
Default value
15 minutes 12 hours 23400 seconds Bed Off
On 3 On
Service manual
etCO2
Settings Alarms etCO2 alarm limits on/off control etCO2: Upper limit
etCO2: Lower limit
FiCO2 alarm limits on/off control FiCO2: Upper limit
High alarm delay Setup Pump standby time Advanced etCO2 view default Display FiCO2 Waveform scale default Unit of measure Enable sampling line dialog Sweep speed default BTPS compensation
RR
Settings Alarms Alarm limits on/off control
Appendices 285
Default value
On Adult: 60 mmHg (8.0 kPa) Pediatric: 60 mmHg (8.0 kPa) Neonate: 50 mmHg (6.7 kPa) Adult: 15 mmHg (2.0 kPa) Pediatric: 15 mmHg (2.0 kPa) Neonate: 20 mmHg (2.7 kPa) On Adult: 8 mmHg (1.1 kPa) Pediatric: 8 mmHg (1.1 kPa) Neonate: 5 mmHg (0.7 kPa) 15 seconds
15 minutes
Numeric Enabled 50 mmHg mmHg Enabled 6.25 mm/s Enabled
Default value
On
286 Appendices
Settings Upper limit (etCO2)
Upper limit (ECG) Lower limit (etCO2)
Lower limit (ECG) High alarm delay for CO2 Patient motion respiration alarm delay No breath alarm
RR
Settings Alarms Alarm limits on/off control Upper limit (ECG) Lower limit (ECG) No breath alarm
IPI
Settings Alarms Alarm limits on/off control
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Default value Adult: 30 breaths per minute Pediatric: 40 breaths per minute Neonate: 65 breaths per minute Adult: 30 breaths per minute Pediatric: 40 breaths per minute Adult: 5 breaths per minute Pediatric: 10 breaths per minute Neonate: 25 breaths per minute Adult: 5 breaths per minute Pediatric: 10 breaths per minute 10 seconds 180 seconds Adult: 30 seconds Pediatric: 20 seconds Neo: 15 seconds
Default value
On Adult: 30 breaths per minute Pediatric: 40 breaths per minute Adult: 5 breaths per minute Pediatric: 10 breaths per minute Adult: 30 seconds Pediatric: 20 seconds Neo: 15 seconds
Default value
On
Service manual
RRa ECG
Settings Lower limit
Advanced Display IPI IPI view default Trend period default
Settings Alarms Alarm limits on/off control Upper limit Lower limit Alarm delay No breath alarm Advanced RRa averaging default Freshness timeout
Settings Alarms Alarm limits on/off control Upper limit Lower limit Setup ECG gain
Appendices 287
Default value Adult: 4 Pediatric: 4 Neonate: Not applicable
On Numeric 30 minutes
Default value
On 30 breaths per minute 6 breaths per minute 10 seconds 30 seconds
Slow 5 minutes
Default value
On 120 50
10mm/mV
288 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Settings Sweep speed Filter Pacemaker detection Use ECG as an RR source when available Advanced Enable cardiac high priority tone Cable selection Electrode configuration Allow impedance respiration V-Tach, V-Fib, Asystole detection enable Automatic print on ECG alarm Default lead V-Tach threshold
Default value 25 mm/s Enabled Disabled Disabled
Enabled 3 lead AHA Enabled Enabled Enabled II 120
Custom scores
Settings Advanced Default score summary view Incomplete score save options
Default value
Condensed Allow
Patient manual parameters
Note
Defaults appear in software versions lower than 2.30.00 when you open the keypad or use the up/down arrow keys for entry. In software versions 2.30.00 and higher, the manual parameter fields are blank (no defaults set).
Settings Height Weight Pain
Default value 70 in (177.8 cm) 150 lb (68.0 kg) 0
Service manual
Appendices 289
Settings
Default value
Respiration Temperature Advanced1 Display height Display weight Display pain Display respiration Display temperature2 Display BMI Height units Weight units Enable manual override NIBP Default value Enable manual override Pulse rate Enable manual override Temperature Default Enable manual override RR Default Enable manual override SpO2 Default
12 98.6 °F (37 °C)
Enabled Enabled Enabled Enabled Disabled Disabled in lb Enabled Enabled Enabled Enabled Enabled
1 You can enable only four manual parameters. 2 If a temperature module is available, manual temperature selection is not available.
Patient manual parameters
Note
In software versions 2.30.00 and higher, the manual parameter fields are blank (no defaults set).
Settings Height Weight Pain Respiration Temperature
Default value
290 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Settings
Default value
Advanced1
Display height Display weight Display pain Display respiration Display temperature2
Enabled Enabled Enabled Enabled Disabled
Display BMI Height units Weight units Enable manual override NIBP Default value Enable manual override Pulse rate Enable manual override Temperature Default
Disabled in lb Enabled Enabled Enabled
Enable manual override RR Default
Enabled
Enable manual override SpO2 Default
Enabled
1 You can enable only four manual parameters. 2 If a temperature module is available, manual temperature selection is not available.
Device
Settings Temporarily pause patient monitoring1 Display brightness
Allow display lock timeout Profiles Advanced Language Date/time Date format
Default value 10 minutes 6 Enabled Spot Check
English
mm/dd/yyyy
Service manual
Appendices 291
Settings Time zone Automatically adjust clock for daylight saving time, reported by host Allow users to change date and time Display date and time
Display Display lock Display power saver Device power down
Device Enable save as default Standby Mode timeout Allow profile change Power line frequency
Demo Type
1Continuous mode only
Data management
Settings Advanced Patient
Default patient type Name format Primary label Secondary label Printout label Require patient ID to save readings Search by patient ID
Default value UTC Disabled Enabled Enabled
Never 2 minutes 20 minutes
Enabled 10 minutes Enabled 60 Hz
Normal values
Default value
Adult Full name Name Patient ID Name and patient ID Disabled Disabled
292 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Settings Clear patient information on manual save Retrieve list
Clinician Label Require clinician ID to save readings Search by clinician ID Require password Clear clinician information on manual save
Clinical data Automatically send on manual save Delete readings after successful send Emulate Spot Vital Signs LXi Connect to Connex CS
Default value Enabled Disabled
Clinician ID Disabled Disabled Disabled Disabled
Disabled Disabled Enabled Enabled
Network
Note
Unless otherwise noted, the numbers in parentheses presented in the Options column indicate the maximum number of alphanumeric characters you can enter in the field for that setting.
Radio (Newmar)
Settings
Comments
Radio
n/a
Radio alarms
n/a
Radio ESSID selection n/a
Radio band
n/a
Dynamic frequency n/a selection
Authentication/
n/a
Encryption
Options / Data type /
Length
Default value
Enabled, Disabled Enabled, Disabled
Enabled Disabled
(32)
com.welchallyn
a, a/n, a/b/g, a/b/g/n, a/b/g/n b/g/n
Enabled, Disabled
Enabled
Open, WPA-Personal, WPA2-Personal WPA-Enterprise, WPA2Personal, WPA2-
Service manual
Appendices 293
Radio (Newmar)
Settings
Comments
Options / Data type /
Length
Default value
Enterprise, WEP 64, WEP 128
Pre-shared key method Only available when WPA-Personal or WPA2- Network Key,
type
Personal is selected.
Passphrase
Network Key
Method
Only available when WPA-Personal or WPA2- (64) Personal is selected. If Pre-Shared Key Method Type is Passphrase, UI must only allow 8-63 ASCII characters. If Pre-Shared Key Method Type is Network Key, UI must require exactly 64 hexadecimal characters.
1234567890ABCDEF12 34567890ABCDEF1234 567890ABCDEF123456 7890ABCDEF
EAP type
Only available when WPA-Enterprise or WPA2-Enterprise is selected.
TLS, TTLS, PEAP-
PEAP-MSCHAPv2
MSCHAPv2, PEAP-GTC,
PEAP-TLS, EAP-FAST
EAP identity
Only available when WPA-Enterprise or
(32)
WPA2-Enterprise is selected.
vitalsigns
EAP password Roam type
Only available when WPA-Enterprise or
Up to 32 printable ASCII password
WPA2-Enterprise is selected and EAP type is characters, U+0020 to U
NOT TLS or PEAP-TLS.
+007E
Only available when WPA-Enterprise or WPA2-Enterprise is selected.
PMK Caching, OKC,
OKC
CCKM
Server validation Allow anonymous identity
Only available when WPA-Enterprise or
Enabled, Disabled
WPA2-Enterprise is selected and EAP type is
NOT EAP-FAST.
Only available when WPA-Enterprise or
Enabled, Disabled
WPA2-Enterprise is selected and EAP type is
NOT TLS or TTLS.
Disabled Disabled
PAC provisioning field Only available when WPA-Enterprise or
Auto, Manual
Auto
WPA2-Enterprise is selected and EAP type is
EAP-FAST.
Inner EAP setting Only available when WPA-Enterprise or
Auto, PAP
Auto
WPA2-Enterprise is selected and EAP type is
EAP-FAST.
WEP 64 Key number Only available when WEP 64 is selected.
1, 2, 3, 4
1
0-3 range within object presented as 1-4 on UI.
WEP 64 Key 1
Only available when WEP 64 is selected.
(10)
WEP 64 requires 10 hexadecimal chars (0-9, A-F).
0123456789
294 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Radio (Newmar)
Settings
Comments
Options / Data type /
Length
Default value
WEP 64 Key 2
Only available when WEP 64 is selected.
(10)
WEP 64 requires 10 hexadecimal chars (0-9, A-F).
0123456789
WEP 64 Key 3
Only available when WEP 64 is selected.
(10)
WEP 64 requires 10 hexadecimal chars (0-9, A-F).
0123456789
WEP 64 Key 4
Only available when WEP 64 is selected.
(10)
WEP 64 requires 10 hexadecimal chars (0-9, A-F).
0123456789
WEP 128 Key number Only available when WEP 128 is selected. 1, 2, 3, 4
1
0-3 range within object presented as 1-4 on UI.
WEP 128 Key 1
Only available when WEP 128 is selected. (26) WEP 128 requires 26 hexadecimal chars (0-9, A-F).
0123456789ABCDEF01 23456789
WEP 128 Key 2
Only available when WEP 128 is selected. (26) WEP 128 requires 26 hexadecimal chars (0-9, A-F).
0123456789ABCDEF01 23456789
WEP 128 Key 3
Only available when WEP 128 is selected. (26) WEP 128 requires 26 hexadecimal chars (0-9, A-F).
0123456789ABCDEF01 23456789
WEP 128 Key 4
Only available when WEP 128 is selected. (26) WEP 128 requires 26 hexadecimal chars (0-9, A-F).
0123456789ABCDEF01 23456789
FIPS mode
Only available when (WPA2-Personal) or
Enabled, Disabled
(WPA2-Enterprise and TLS EAP type and Roam
Type != CCKM) is selected.
Enabled
Radio (Lamarr)
Settings Radio Radio alarms
Comments n/a n/a
Options / Data type /
Length
Default value
Enabled, Disabled
Enabled
Enabled, Disabled
Disabled
Service manual
Appendices 295
Radio (Lamarr)
Settings
Comments
Options / Data type /
Length
Default value
Radio ESSID selection This setting can be controlled through the UI (32) only when the value is part of the list and will take effect on a reboot.
com.welchallyn
Radio band
n/a
a, b/g
b/g
Authentication/
n/a
Encryption
Open, WPA2-PSK, WPA2-AES, WEP 64, WEP 128
Pre-shared key method Only available when WPA2-PSK is selected. Network Key,
type
Passphrase
WPA2-PSK Network Key
Method
Only available when WPA2-PSK is selected. (64) If Pre-Shared Key Method Type is Passphrase, UI must only allow 8-63 ASCII characters. If Pre-Shared Key Method Type is Network Key, UI must require exactly 64 hexadecimal characters.
1234567890ABCDEF12 34567890ABCDEF1234 567890ABCDEF123456 7890ABCDEF
Security protocol
Only available when WPA2-PSK or WPA2-AES CCMP, CCMP, and TKIP CCMP is selected.
EAP type
EAP identity EAP password
Only available when WPA2-AES is selected. TLS, TTLS, PEAP, Auto TLS (TLS, TTLS, or PEAP)
Only available when WPA2-AES is selected. (32)
vitalsigns
Only available when WPA2-AES is selected. Up to 32 printable ASCII password characters, U+0020 to U +007E
WEP 64 Key number Only available when WEP 64 is selected.
1, 2, 3, 4
1
0-3 range within object presented as 1-4 on UI.
WEP 64 Key 1
Only available when WEP 64 is selected.
(10)
WEP 64 requires 10 hexadecimal chars (0-9, A-F).
0123456789
WEP 64 Key 2
Only available when WEP 64 is selected.
(10)
WEP 64 requires 10 hexadecimal chars (0-9, A-F).
0123456789
WEP 64 Key 3
Only available when WEP 64 is selected.
(10)
WEP 64 requires 10 hexadecimal chars (0-9, A-F).
0123456789
WEP 64 Key 4
Only available when WEP 64 is selected.
(10)
0123456789
296 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Radio (Lamarr)
Settings
Comments
Options / Data type /
Length
Default value
WEP 64 requires 10 hexadecimal chars (0-9, A-F).
WEP 128 Key number Only available when WEP 128 is selected. 1, 2, 3, 4
1
0-3 range within object presented as 1-4 on UI.
WEP 128 Key 1
Only available when WEP 128 is selected. (26) WEP 128 requires 26 hexadecimal chars (0-9, A-F).
0123456789ABCDEF01 23456789
WEP 128 Key 2
Only available when WEP 128 is selected. (26) WEP 128 requires 26 hexadecimal chars (0-9, A-F).
0123456789ABCDEF01 23456789
WEP 128 Key 3
Only available when WEP 128 is selected. (26) WEP 128 requires 26 hexadecimal chars (0-9, A-F).
0123456789ABCDEF01 23456789
WEP 128 Key 4
Only available when WEP 128 is selected. (26) WEP 128 requires 26 hexadecimal chars (0-9, A-F).
0123456789ABCDEF01 23456789
Server
Settings
Comments
Options / Data type /
Length
Default value
Server determination n/a type
Manual Entry, NRS IP, Lamarr: Manual Entry
DNS, DHCP43
Newmar: DNS
Network Rendezvous Only used if Server Determination Type is NRS IP Address
0.0.0.0
Server IP
IP.
Array of 4 numbers, each
byte's range is 0-255
Network Rendezvous Only used if Server Determination Type is Integer (0-65535)
7711
Server port
Broadcast, NRS IP, DNS, or DHCP43.
DNS hostname
Only used if Server Determination Type is (128) DNS. Only enabled on the UI if radio version supports DNS.
WANRS
DHCP option 60 vendor string
Only used if Server Determination Type is (128) DHCP43.
welchallyn-nrs
Service manual
Appendices 297
Server
Settings
Comments
Options / Data type /
Length
Default value
Only enabled on the UI if radio version supports DHCP option 43. Currently visible but not configurable from the UI; only the default value is used.
Call home enable
Has no effect if call home is disabled by upgrade. Does not affect ability to manually initiate a call home session.
Enabled, Disabled
Enabled
Data encryption
n/a
enable
Enabled, Disabled
Disabled
Server authentication n/a enable
Episodic WACP server Used when server determination type is
address
Manual entry
Episodic WACP server Used when server determination type is
port
Manual entry
Enabled, Disabled (128) Integer (0-65535)
Disabled hostname 281
Continuous WACP server address
Used when server determination type is Manual entry
Continuous WACP server port
Used when server determination type is Manual entry
Service WACP server Used when server determination type is
address
Manual entry
(128) Integer (0-65535) (128)
hostname 291 hostname
Service WACP server Used when server determination type is
Integer (0-65535)
283
port
Manual entry
Service
Settings Advanced General
PartnerConnect enable auto sync Enable external USB ports
Default value
Enabled Enabled
298 Appendices
Password
Settings Advanced Change password Enable failed attempt lockout Enable password expiration Password expiration
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Default value
6345 Disabled Disabled 730 days
Service manual
Appendices 299
Disassembly and repair reference
Screws
Quantity Location
Type
Size/length Torque
Bit type
2
Comms connection cover Pan head machine M4x10
7.5 in-lb ± 0.5 in-lb #2 Phillips
1
Module cover
Pan head machine M4x10
7.5 in-lb ± 0.5 in-lb #2 Phillips
2
Braun housing or end cap Pan head machine M4x10
7.5 in-lb ± 0.5 in-lb #2 Phillips
4
Module retaining plate Pan head machine M4x10
7.5 in-lb ± 0.5 in-lb #2 Phillips
10
Handle module assembly Pan head machine M4x10
7.5 in-lb ± 0.5 in-lb #2 Phillips
housing
3
767 controller PCBA
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
2
Top housing extension 8mm hex standoff M4x0.7
12 in-lb ± 1.0 in-lb 8mm socket
6
Main housing
Pan head machine M4x10
7.5 in-lb ± 0.5 in-lb #2 Phillips
4
Power supply
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
4
Comms PCBA
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
4
Radio board (Lamarr)
Pan head machine M3x0.5x8
6.0 in-lb ± 0.5 in-lb #1 Phillips
3
Radio board (Newmar) Pan head machine M2x6
2.5 in-lb ± 0.25 in-lb Small
Phillips
2
Light bar cover
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
2
Power panel
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
2
Battery board
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
1
P-clamp, Ethernet cable Pan head machine M3x0.5x8
6.0 in-lb ± 0.5 in-lb #1 Phillips
7
Main board
Pan head machine M3x0.5x8
6.0 in-lb ± 0.5 in-lb #1 Phillips
4
LCD frame
Pan head machine M4x10
7.5 in-lb ± 0.5 in-lb #2 Phillips
2
Module well
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
2
P-clamp, USB cable bundle Pan head machine M4x10
7.5 in-lb ± 0.5 in-lb #2 Phillips
4
Module tracks
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
2
Blue insert
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
2
USB client cable
Plastite
#4-20 x 0.500 7.5 in-lb ± 0.5 in-lb Torx T10
300 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Connectors
Connector types
Disassembly and repair procedures require that you disconnect and reconnect the following connector types: · Locking (squeeze-release): Locking connectors use a latching mechanism to
prevent accidental disconnection during assembly and use. The latch is located on one end of a tab so it may flex and lock into place when coupled with its matching connector. The tab provides a lever to release the latch. When disconnecting, squeeze to provide pressure on the tab to unlatch. Some connectors have multiple latches that require you to press multiple tabs to release. To remove a locking connector, squeeze the release lever and remove the cable.
To connect a locking connector, push the mating pieces together until the latch locks in place. · Pressure: Pressure connectors use friction to prevent accidental disconnects. To remove a pressure connector, grasp each connector mating half and pull the halves apart.
CAUTION Do not use excessive force to disconnect the connector. Excessive force may result in pulling the mounted connector off the circuit board.
To connect a pressure connector, grasp each connector mating half and insert one half into the other. · USB: USB connectors provide communications and power connectivity between the main board and any sub-systems and external devices. USB connectors use friction to maintain the connection, but rarely require much force to connect or disconnect. The USB cable can safely be removed from the mounted connector by simply pulling it out of the connector. Two types of USB connectors are used: USB A-type and USB mini-B. To remove a USB connector, grasp the connector and pull.
To connect a USB connector, grasp the connector and insert. · ZIF (zero insertion force): The device uses flex cables and ZIF flex cable
connectors. Flex cables and ZIF connectors require special care when handling. ZIF connectors use a sliding outer piece that latches and unlatches to secure and release the flex cable. ZIF cables cannot be successfully connected or disconnected without properly unlatching and latching the sliding outer piece.
CAUTION Do not use excessive force when releasing pressure on the connector. Excessive force may result in breaking the sliding outer piece.
To remove a ZIF connector CAUTION Remove a flex cable only after the ZIF latch is open.
1. Using a suitable tool (for example, a paper clip, small flat-head screwdriver, or needle-nose pliers), slide the latching piece of the connector away from the connector body.
Service manual
Appendices 301
2. Remove the cable.
To connect a ZIF connector 1. Slide the latching piece of the connector away from the connector body. 2. Insert the flex cable into the connector. This may require using a suitable tool to
keep the latching piece elevated. 3. Slide the latching piece toward the connector body until it locks into place.
Connectors Main board connectors
Connector J1 J2 J3 J4 J5
Wiring harness USB USB USB USB USB
Connects with MCE to modules--Braun if required MCE to modules MCE to modules MCE to modules MCE to modules
Connector USB USB USB USB USB
302 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Connector Wiring harness
J6
Power button
J8
USB
J11
Ethernet
J12
Main harness
J14
Client USB
J17
Not used
J19
LCD
J21
USB
J23
USB
J24
USB
J26
USB
J29
Battery power
J30
Main harness
J34
Battery
J45
Main harness
J46
Light bar
J48
LCD flex cable
J49
Main harness
Connects with Power button and LED status MCE to handle module PCBA Communications board Speaker Communications board J8 Not used LCD board MCE to SpO2 Communications board J4 MCE to NIBP Reserved for future use Battery connector board J2 Power supply board J2 Battery connector board J3 Fan connector on the power-supply cover Light bar board J1 LCD Communications board power
Connector ZIF USB Locking Pressure Mini USB Pressure Pressure USB USB USB USB Locking Pressure Locking Locking Pressure Pressure Pressure
Service manual
Battery connector board connectors
Appendices 303
Connector Wiring harness
J1
N/A
J2
Battery power
J3
Battery
J4
N/A
Connects with Battery Main board J29 Main board J34 Internal use only
Connector Pressure Locking Locking N/A
304 Appendices
Communications board connectors
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Connector Wiring harness
J4
USB
J7
USB
J8
USB
J9
Ethernet
J10
Ethernet
J11 *
Nurse call
J12
N/A
Connects with Main board J23 External (client) Main board J14 Main board J11 External External Radio (Newmar)
Connector Mini USB Mini USB USB Locking (RJ45) Locking (RJ45) Mini stereo Pressure
Service manual
Connector Wiring harness
Connects with
J50
Main
Main board J49
JB1
USB
External
JD2 *
USB
External
JD3 *
USB
External
JD4 *
USB
External
JR1 *
N/A
Radio (Lamarr)
* Not available on the Basic communications board.
Radio board connectors
Appendices 305
Connector Pressure USB USB USB USB Pressure
Connector Wiring harness
B
Not used
G
Antenna cable
A (not labeled) N/A
Connects with
Not used
Antenna board PG
Standard communications board JR1 (Lamarr) Standard communications board J12 (Newmar)
Connector Pressure Pressure Pressure
306 Appendices
Antenna board connectors
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Connector Wiring harness
PG
Antenna cable
PB
Not used
767 controller board connectors
Connects with Radio board G Not used
Connector Pressure Pressure
Connector J1 J2 J3 J5 J8
Wiring harness Optical assembly Handle assembly Optical assembly USB Handle assembly
Connects with Handle cradle Handle Handle cradle Main board J8 Handle
Connector Pressure Pressure Pressure USB (mini) Pressure
Service manual
Power supply board connectors
Appendices 307
Connector Wiring harness
J1
AC to power supply
J2
Main harness
J3
N/A
GND
AC to power supply
Connects with IEC connector (blue: neutral, brown: line in) Main board J30 Internal use only IEC connector (green: ground) via ground stud
Connector Pressure Pressure N/A Pressure
308 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Interconnect diagram
This diagram applies to devices with the 6-hole USB cable separator.
Service manual
Appendices 309
This diagram applies to devices with the 11-hole USB cable separator.
310 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
This diagram applies to IEC 60601 3rd edition-compliant devices with the 9-hole USB cable separator.
Service manual
Appendices 311
Service and maintenance toolset
Connex® devices
The following is the listing of tools and test equipment required to perform basic functional verification checks, full functional verification checks and calibration, and service and maintenance on the Welch Allyn Connex devcices (CVSM and CIWS).
Note
Tools and test equipment must also be readily available to complete Welch Allyn Technical Service Training for this device.
Material no. Description
Qty
General test equipment
106270
Service test box
1
N/A
Wireless router, a/b/g or equivalent
1
N/A
Ethernet cable
1
660-0138-00 Cable, patch 5 feet RJ45, T568B
1
407022
Assy, MMF Nurse call cable - service
1
4500-925
USB 2.0/5-pin Mini-B cable, gold, 6 ft.
1
N/A
PC running Windows XP SP3, Windows 7, or Windows 8
1
web download Welch Allyn Service Tool (version 1.8 or later)
1
103396
Welch Allyn Service Tool, Gold license
1
NIBP testing
407672
BP test volume repair fixture 113670
1
N/A
Pressure meter (must include at least one decimal point and be
1
accurate to within ±0.5 mmHg)
N/A
Blood pressure Y-tube
1
6000-30
Single tube blood pressure hose, 5 ft.
1
4500-30
Blood pressure hose, 5 ft.
1
620216
Fitting "Y" 1/8 X 1/8 X 1/8
1
Nellcor SpO2 configuration testing
N/A
SpO2 simulator
1
Usage Full Basic
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
312 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Usage
Material no. Description
Qty
Full
Basic
DOC-10
Nellcor SpO2 extension cable
1
X
X
Masimo SpO2 configuration testing
N/A
SpO2 simulator
1
X
X
SureTemp Plus configuration testing
06138-000
Cal-key, assembly, M690/692
1
X
X
01802-110
Tester, calibration, 9600 Plus
3
X
Braun ThermoScan PRO 4000 / PRO 6000 configuration testing
01802-110
Tester, calibration, 9600 Plus
3
X
Braun ThermoScan PRO 6000 configuration testing
411690
Braun PRO 6000 calibration fixture
3
X
X
Masimo RRa configuration testing
105460
Masimo RRa tester
1
X
CO2 configuration testing
N/A
CO2 Calibration Kit (T46530RF-2BD)
1
X
X
Notes: · All items marked "N/A" in the Material no. column are OEM or off-the-shelf tools and equipment not available from
Welch Allyn. The remaining items are available through Welch Allyn or a Welch Allyn distributor. · All items marked in the Full column are required for full functional verification checks and calibration. The Welch
Allyn Service Tool software and an active Gold license is also required to perform these checks. The Gold license is obtained upon successful completion of Welch Allyn Technical Service Training. · All items marked in the Basic column are required for basic functional verification checks. The Welch Allyn Service Tool software Standard unlicensed edition can be used to perform the NIBP checks and software upgrades/ updates.
Miscellaneous Tools
· #1 Phillips bit · #2 Phillips bit · #10 Torx bit · 8mm socket · Torque driver calibrated for 2.5 in-lb ±0.25 inch-pound · Torque driver calibrated for 6.0 in-lb ±1.0 inch-pound · Torque driver calibrated for 7.5 in-lb ±0.5 inch-pound · Torque driver calibrated for 12.0 inch-pound ±1.0 inch-pound
Service manual
Appendices 313
· Slotted screwdriver · Tweezers · Needle-nose pliers · Spudger · Tie-wrap tool calibrated for torque specification 5 INT · Tie-wrap cutter · Soft lens wipes · Scissors or other cutting device · Canned air to remove dust and debris · A coin to open the battery door; select a size that comfortably fits the slot · Pro Gaff tape
314 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Service record
Print the Service record pages to enter and save the results of your tests.
Date: Device name: Technician:
Time: Serial number: Service tool version:
Leak test
Leak test
Leak test:
Specification Max: 5
Actual reading
Pass Fail
Overpressure test
Overpressure test Over Pressure Test:
Adult mode: Neonate mode:
Specification 280 . . . . 329 130 . . . .164
Actual reading
NIBP accuracy check
Target pressure ± 5 mmHg 0 mmHg 50 mmHg 150 mmHg 250 mmHg
Pressure meter Service tool
mmHg
mmHg
mmHg
mmHg
mmHg
mmHg
mmHg
mmHg
Specification ± 1 mmHg ± 3 mmHg ± 3 mmHg ± 3 mmHg
Pass Fail
Service manual
Appendices 315
Masimo SpO2, SpHb, heart rate, and RRa tests
Test
SpO2 heart rate 60 bpm
SpO2 saturation 81%
SpHb g/dL 14 g/dL
RRa
Specification
Pulse rate 60 ±1 bpm 59 to 61 bpm
Actual reading
Pass Fail bpm
Saturation 81% ±3%
%
78 to 84%
SpHb 14 g/dL ±1 g/dL 13 g/dL to 15 g/dL
A measurement between 5 and 16 breaths per minute
g/dL breaths per
minute
Nellcor SpO2 and heart rate test
Test
SpO2 heart rate 60 bpm
Specification
Pulse rate 60 ±1 bpm 59 to 61 bpm
SpO2 saturation 90%
Saturation 90% ±1 sat point 89 to 91%
Actual reading
Pass Fail bpm
%
316 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Calibration key temperature test for SureTemp Plus
Temperature test 97.3 °F (36.3°C)
Specification ± 0.2°F (± 0.1°C)
97.1 to 97.5°F
36.2 to 36.4°C
Actual reading
Pass
Fail
°F or °C
SureTemp Plus test
9600 Plus Calibration Tester ID number
Calibration Date
Next Calibration Due Date
Temperature tested 96.8 °F (36.0 °C)
Specification ± 0.3 °F (± 0.2 °C)
101.3 °F (38.5 °C) ± 0.2 °F (± 0.1 °C)
105.8 °F (41.0 °C) ± 0.3 °F (± 0.2 °C)
Range
Actual reading Pass Fail
96.5 °F to 97.1 35.8 °C to 36.2
°F or
°F
°C
°C
101.1 °F to
38.4 °C to 38.6
°F or
101.5 °F
°C
°C
105.5 °F to
40.8 °C to 41.2
°F or
106.1 °F
°C
°C
Braun ThermoScan PRO 4000 or PRO 6000 test
9600 Plus Calibration Tester ID number
Calibration Date
Next Calibration Due Date
Temperature tested 96.8 °F (36.0 °C) 101.3 °F (38.5 °C) 105.8 °F (41.0 °C)
Specification ± 0.4 °F (± 0.2 °C) 96.4 °F to 97.2 °F 35.8 °C to 36.2 °C 100.9 °F to 101.7 °F 38.3 °C to 38.7 °C 105.4 °F to 106.2 °F 40.8 °C to 41.2 °C
Actual reading
Pass
Fail
°F or °C
°F or °C
°F or °C
Service manual
Appendices 317
ECG functional test record
Inspection of module and cables
Step Acceptance criteria
1
No missing parts, cuts, cracks, or discoloration to ECG patient cables
2
No missing parts, cuts, cracks, or discoloration to USB cable
3
No broken plastic, cracks, discoloration, missing parts, or rattle to module
Pass
Fail
ECG module LED test
Step Acceptance criteria
1
ECG module LED is off
3
ECG module LED is amber then steady green
5
ECG module LED is flashing green
Pass
Fail
Waveform and heart rate test
Step Acceptance criteria
3 Waveform present (normal sinus rhythm) Heart rate 80 /min +/- 3 /min
5
5
5
Displayed heart rate Lead I HR Lead II HR Lead III HR Lead V HR
/min /min /min /min
Pass Fail
Lead-off alarm test
Step Acceptance criteria
1
Connex device displays the following messages:
Alert: Cannot analyze ECG.
3
Technical alarm: Lead off
3
3
3
Lead RA or R LA or L RL or N LL or F V1 or C1
Pass Fail
318 Appendices
Welch Allyn Connex® Vital Signs Monitor 6000 SeriesTM
Respiration test
Step Acceptance criteria
RR
6 Respiration rate is 15 BPM +/- 2 BPM
Arrhythmia alarm test
Step Acceptance criteria 5 Asystole alarm triggered 4 seconds
Delay
Pacemaker detection test
Step Acceptance criteria
Lead
10 Pacer spike marker appears before each QRS Lead I complex
11
Lead II
11
Lead III
11
Lead V
CO2 calibration or calibration check
CO2 _______% CO2 successfully calibrated on:
EarlySense check
Movement frame Exit sensitivity
Pass Fail BPM
seconds
Pass Fail
Pass Fail
Measured CO2
Pass
Fail
Present Not present
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