This manual leads you through the HSM installation and configuration when the separate HSM setup is used, i.e. when the Archive Manager product and its ...
Metalogix® Archive Manager for Exchange 8.1.1
HSM Installation and Configuration Guide
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Metalogix® Archive Manager for Exchange
Updated April 2019 Version 8.1.1
Contents
Introduction ............................................................................................................................... 4 Process of archiving using HSM store ..................................................................................... 4
Installation of HSM .................................................................................................................... 7 Configuring HSM ................................................................................................................... 9 Creating a MediaStore .........................................................................................................................................19 Jukebox, Hard disk, Network Media Store ............................................................................................19 Simple Path MediaStore ..........................................................................................................................33 Specifying a Schema ...........................................................................................................................................40
Optional Configuration ............................................................................................................ 47 Advanced tab ...................................................................................................................... 47 Diagnostics tab ................................................................................................................... 49 Encryption tab ..................................................................................................................... 53 Packer tab .......................................................................................................................... 55 Tasks tab ............................................................................................................................ 58
Addendum ............................................................................................................................... 68 Creating an MS SQL database with a database user ............................................................... 68 Remote HSM Server ............................................................................................................ 79 HSM configured for firewall (Windows Server 2008 R2 SP1 / 2012 / 2012 R2 / 2019) .................. 82
About Us .................................................................................................................................. 87 Contacting Quest ................................................................................................................. 87 Technical Support Resources ............................................................................................... 87
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1
Introduction
HSM (Hierarchical Storage Management system), as a data storage systemis a complement of several Metalogix archiving products. HSM, as a complement of Archive Manager products, can be installed by: · HSM separate setup · Installation package of the given Metalogix product (Archive Manager for Exchange Installation
package, Archive Manager for Files Installation package etc.) When installed by the Installation package as a part of the Archive Manager product installation, necessary configuration is performed by the Installation package itself (see the "Archive Manager Quick Start Guide" etc.). This manual leads you through the HSM installation and configuration when the separate HSM setup is used, i.e. when the Archive Manager product and its components are installed manually. HSM allows storing of data (even all company data) on one or more file-servers. It is possible to use a shared store as well. HSM includes the Single Instance Store service (SIS), which ensures that identical content is stored only once. The SIS service enables versioning, allowing the HSM system to keep track of any changes made to files or emails. With versioning enabled, the administrator may retrieve older versions. Even if the original file or email was deleted, it can be restored back.
Process of archiving using HSM store
When archived with Archive Manager, the desired file or email with its attachments is transferred to the HSM system. It is the HSM System that takes care of storing and retrieving files/emails. The HSM system works with a database because the information contained in the shortcut is stored either in an ORACLE or MS SQL database. The HSM system passes down the file/email to a store specified by the administrator and this file/email is compressed "on the fly". Only shortcut of a few kilobytes remains at the file/email's original location. This shortcut includes information about the new location of the archived file/email. The only difference a user notices is that the shortcut is displayed with a slightly modified icon. Users may work with archived files/emails as usual which means: when an archived file/email is reopened, Archive Manager passes the information from the shortcut onto the HSM system. The HSM system restores the file/email from the store. For users it seems as if they are working in a normal environment.
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The HSM system includes the Single Instance Store service (SIS), which enables versioning in cooperation with Archive Manager products. Due to versioning the HSM system keeps track of any changes made to a document, e.g.:
· who modified the document; · when this modification occurred; · what was modified within the document. With versioning enabled, the administrator may retrieve older versions. Even files whose shortcuts were deleted can be retrieved as well.
The HSM Server (Hierarchical Storage Management Server) The HSM Server (i.e. the computer where the HSM system is installed), as a complement of Archive Manager products, takes care of saving and securing archived documents. Archived data reside in store. HSM works with different store types depending on administrator's choice. Supported operating systems:
o Windows Server 2008 R2 SP1 o Windows Server 2012 o Windows Server 2012 R2 o Windows Server 2019
Requirements · database (ORACLE 11g, 12c and 18c database or MS SQL database 2008 or higher) · .Net Framework 2.0 · .Net Framework 3.5 if not available, setup can be installed but the following store types will not be functional: Amazon S3, Windows Azure, Caringo CAStore, EMC Atmos, FileNet IS, Hitachi HCAP, Hitachi HCP, Nirvanix, Rackspace, Simple Foldering Store, XAM · .Net Framework 4.5 if not available, Google Drive store will not be functional. NOTE: If .NET Framework 4.5 is installed after HSM, it is necessary to run the HSM setup in "Repair" mode to enable the Google Drive store. · IIS (32-bit support) if not available, setup will continue but the HSM web client will not be installed. · Microsoft WSE 3.0 if not available, the iTernity store cannot be created.
Database HSM requires either an ORACLE Database (version 11g, 12c or 18c) or an MS SQL Database (version 2008 or higher).
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Introducti on
General database requirements: · If you are using an MS SQL Database, then installation of MDAC (Microsoft Data Access Components) is necessary, as it contains the required OLEDB Data Provider for MS SQL Server. The MS SQL Data Provider for .Net is also needed for accessing MS SQL (part of the .NET Framework installation). We recommend installing the latest version of MDAC. (Currently we recommend installing MDAC 2.8.) · If you are using an ORACLE Database, and it has not been installed on the HSM server, then an ORACLE Database Client must be installed on your HSM server and a Net8 connection from the HSM server to the ORACLE Database server must be established. The ORACLE OLEDB Data Provider (part of the MDAC installation) and the Oracle Data Provider for .Net (part of the .NET Framework installation) are required for connecting the ORACLE Database.
Databases with the database user(s) (who, in addition, should be the owner of the database) have to be available before HSM installation. Creation of database with a database user in MS SQL 2012 is described in "Addendum Creating an MS SQL database with a database user".
NOTE: If you prefer working with an ORACLE Database, make sure to have similar data (database, database user, password, owner of the schema) available during the installation of Archive Manager for Exchange.
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Introducti on
2 Installation of HSM
To install HSM on your HSM server, follow these steps: 1. Run HSMSetup. 2. On the Welcome page click Next. 3. On the Logon Information page specify the user account under which the application will be running. It must be in the format DOMAIN\Username.
4. On the Setup type page select Complete and click Next.
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5. If the Windows Firewall is on and enabled, it is necessary to allow HSM components to communicate through Windows Firewall. The components (COM+ Network access and HSM services) will be added to the Windows Firewall Exception list. Click Next, then Install.
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6. Upon successful installation of HSM, click Finish to exit the wizard.
Configuring HSM
When installation of HSM is complete, the Configuration tool opens. Here you need to configure HSM, i.e. you need to specify:
· database you will be using; · schema; and · media store where files will be archived. NOTE: In the Configuration tool you can see also tabs of other Archive Manager products, if they are installed on the machine. In this manual we will describe the configuration just for the HSM tab. NOTE: Whenever you change the database password, use the Configure button of the Configuration tool to configure the database connection string. It is not enough to update the database objects in this case, since it is not updating the connection parameters.
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When updating HSM from one version to another you must NOT change the following values in the Configuration tool:
1. Initial Catalog: this is the default Database where the system is writing and reading from. This name should never be changed, unless you do not specifically restore all the prior archived data back and decide to start all over with a fresh new database for the product. If by mistake another database is used the old archived data is no longer reachable.
2. Table Owner: this is the default table owner used by the product. This SQL Table owner must be always the same, even if you move the SQL databases from one SQL server to another. If another SQL Table Owner name is created and used for the archiving product all the tables will be re-created as duplicate and the system will write in the new table set. As an end-effect the old archived data will not be reachable anymore. For SQL 2005 SP4/ 2008 / 2012 the Table Owner is the SCHEMA NAME of the database.
3. Server Name: this is the name of the SQL server where the databases used by the Metalogix product are hosted. It is only allowed to change this name if the database(s) the Metalogix product uses are moved from one SQL server to another
To configure the HSM, follow these steps: 1. In the initial Configuration window select the HSM tab in the left pane. (By default Configuration tool can be found under C:\ Program Files (x86) \ Common Files \ PAM \ PAMConfig.)
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2. Click the Configure button to start the Database Connection Wizard and update the configuration settings.
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3. In the case that you are working with an MS SQL database, select the Microsoft SQL Server option and then click Next. NOTE: For an Oracle database select the Oracle option.
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4. On the next page please enter the requested data: · If you have selected MICROSOFT SQL SERVER in the previous window, fill in these fields: Server name (the name of your MS SQL server) Initial catalog (the name of the database for HSM) Table owner (the owner of the table or schema) Authentication (authentication type used for the database) User name (the database login name, if applicable) Password (enter the requested password, if applicable)
· If you have selected ORACLE in the previous window, fill in these fields: ORACLE NET Name (ORACLE NET name, TNS name) Schema (the name of the schema where HSM tables will be created) User name (log-on user for the database with read and write rights to the table) Password (log-on user's password)
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Afterwards, click Next.
5. Click the Finish button. Next, you will have to execute the database scripts. Back in the Configuration window on the HSM tab the data you have entered are now filled in. Run the scripts by clicking the Execute scripts button in the Scripts section.
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6. Now enter the database user under which the scripts will be executed. If the Use the default user credentials option is checked, the user set in the database connection configuration part is used. If the Use different credentials option is selected, it is possible to choose the type of Authentication and other user's credentials. For the SQL Server Authentication specify the Database user and Password. Remember that the user must be allowed to create or modify tables and procedures in the database. Click Next.
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7. Next choose the way to execute the scripts. Either run them automatically (Execute database scripts by this wizard option) or you can get the scripts and run them manually on your own the manual execution means that the script text is copied or saved and then executed in a third party tool (SQL Manager, TOAD etc.) We have selected the 1st automatic option. After clicking Next and again Next a confirmation dialog displays. Click OK, then Finish.
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8. Back in the Configuration tool switch to the Advanced tab. The HSM system includes the Duplicate Files Detection service, it means that identical files are stored only once. In the Duplicate files detection section you may specify the duplicate detection method: a) Select the Detect by content option, should you wish to use the size, checksum and content for detection. b) Select the Detect by checksum option, should you wish to use the size and checksum for detection; c) Select Do not detect duplicate files option, should you wish to disable this detection
In the Caching part: Use caching in case of slow storages (tape etc.). HSM will cache the recently used files to speed up the retrieving process. If Enable caching is checked, HSM will copy all retrieved files to an HSM internal cache. To set the Cache directory (which should be a local hard disk), use the Browse button next to the respective text box. If you have a cluster, the HSM will know that each installation has its own path.
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Set the Minimum cache size and Maximum cache size as well. The Minimum size should be about 80% of the cache size. If the cache is full, HSM will delete files (the oldest first) until the cache reaches the "minimum size". NOTE: To set which specific store should be cached, go to Stores tab. Then select the store and click Manage to edit its configuration. The HSM stores temporary files created during duplication detection, compression etc. in temporary directory. Its location can be set in Temp directory text box. Usage of environment variables is allowed in this box (e.g. %TEMP% denotes the temp folder of the currently logged on user). 9. Now click on the Stores tab. You need to create a MediaStore and you need to specify a schema here.
To create a MediaStore, see the next part: "Creating a MediaStore". To specify a schema, see the part "Specifying a Schema". If you already have created a store, e.g. on a remote server, add it to the Stores list by clicking the downward arrow next to the New store button and selecting Attach. NOTE: You must have at least 1 store and at least 1 schema available in order to archive with Archive Manager. For each HSM store (MediaStore) assign a schema. Assigning
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more than one schema for the same HSM store where Archive Manager will be archiving files is also supported.
Creating a MediaStore
In this section you will be shown how to create a MediaStore and how to configure it. When running installation for the first time you need to create a MediaStore (or you must have one available) and configure it. Later, when running it again, you may modify an existing MediaStore, or delete it, or even connect to a remote computer if a MediaStore is placed there. To create a MediaStore you basically need the following information: the UNC-path to a jukebox (AMASS, PEGASUS, or POINT) which is prepared for usage, and a second path if, for security reasons, you want the files to be archived also at some other location (i.e. under some other path as well).
RECOMMENDATION: The following lines describe the process for Jukebox, Hard disk, Network option. However, provided that you do not need directories with a specific size (e.g. 5 GB) and you have a Hard disk or RAID-system we recommend Simple Path store-type. This kind of store is faster and outperforms all other stores under the same circumstances (same hardware, same path) (see the following section "Simple Path MediaStore").
Jukebox, Hard disk, Network Media Store
To create a Jukebox, Hard disk and Network MediaStore, do as follows: 1. In the Configuration tool on the HSM / Stores tab click the New Store button to open the MediaStore Administration wizard.
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NOTE: When there are already some stores created, buttons under the Stores list view can be used to administer them:
New Store use to create a new store (as described further in this section); it is also possible to attach already created store to do so, click the downward arrow and select Attach Set up setup store mirroring Delete deletes the selected store if no schema is assigned to it Primary displays only primary stores, i.e. stores that are not a mirror for any
other store Refresh refreshes the list view Manage opens configuration wizard for the selected store; you can also start or
stop created stores by selecting it and clicking the Manage down arrow / Manage service state
2. To configure the MediaStore, select the desired MediaStore type in the dropdown. NOTE: We will describe the process for the Jukebox, Harddisk, Network option. However, if you have a harddisk or raid-system, and you do not need directories with a
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specific size (e.g 5 GB) always use Simple Path store-type (see "Simple Path MediaStore" section further in this manual). Then enter a name for your new MediaStore in the Name of the new MediaStore text box. Click Next.
3. In the Storage Provider drop-down list select either Hard disk or UNC path (in the case that your store will be placed on a hard-disk drive or share) or the appropriate storage provider, i.e. the manufacturer of your jukebox software: Amass, Pegasus, or PoINT Jukebox Manager.
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4. Click on the browse button next to the Path of the MediaStore box choose a location of the desired MediaStore. Click OK. NOTE: To create a new folder, use the Make new folder button. Enter the name for this new folder, e.g. HSM and click OK.
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5. Should you wish to archive files simultaneously to some other location as well, select the Activate multiple saving check box. Use the Browse button, similarly as above, to specify a second path. The files will be archived to this second location, too. NOTE: The second path can be anything that is reachable by a drive-letter or a network share, something accessible with Windows Explorer. In normal usage the first path is a slow MediaStore (e.g. Pegasus Jukebox), and the second path is a large SAN (e.g. local RAID or Harddisk). For fast access you should use SAN because it is much faster. WARNING: If archiving to one path fails, file store operation will result in error.
6. In case that you activated multiple saving, click on the down arrow next to the Path of the fast file access path drop-down list and select the faster access path.
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7. In the Retention Time support drop-down box select the NetApp SnapLock option if you are using NetApp and want to use SnapLock to secure the compliancy with law regulations regarding archiving of electronic documents. (e.g. HIPAA, OFRS, COSO etc.) In case you are using EMC Celerra and you wish to use retention times for your archived files, select EMC Celerra. Click Next.
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8. In the case that you activated multiple saving the following window gets displayed. Here you may configure multi-storing. The Multiple Saving section: Should you select the From the medium with number check box, then you may choose from which numbered medium multiple saving was activated. Should you select the For the last media check box, then you may enter a number which will specify up to which media multiple saving would be done. The Media Switch section: Should you select the Check and delete oldest medium which was saved multiple times check box the system will check for media which are no longer required to be stored on more than one location and deletes the redundant copies. In the Action when switching media text box you may enter a command or a batch file that will be executed when switching between media. In the Maximum time for the action (ms) text box specify a maximum time frame that you want to set for the action.
Then click Next.
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9. On the following page you need to configure media names. You also need to specify the total number of media in this MediaStore to be used by Archive Manager product. In the Create folder names using down-drop box select whether HSM folders names should be created in lowercase only, uppercase only or standard. If you select the Create file and folder-names using 8.3 convention check box then the file-name will be truncated to 8 characters and extension to 3 characters, provided that the underlying system doesn't support long filenames. To specify a prefix for the desired MediaStore use the MediaPrefix text box. You may enter 2 alphanumerical characters. Those characters will be located in front of each of the media along with the respective media number. In our example we chose LS as the media-prefix (as local store), so the name of one of the media would be LS000001. In the Number of the first medium text box you may specify a number that will be assigned to the first medium. In the Number of media that can be administered by HSM text box you need to specify the number of media to be administered by Archive Manager. For instance, if there are 20 media in a Jukebox, then enter 20. In the Number of current media to write on (CurrentWriteMediaID) text box you may specify the number of the medium that will be used as the first one for archiving.
Click Next.
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10. On the following page you may specify whether to create a directory for each day. It is recommended to select the Create a sub directory for each day check-box to create a directory for each day (an optimal condition). Subdirectories are being created with the path 000001, 000002, and so on. This is necessary for performance reasons, the more files a directory contains the longer the search for a file can take. By selecting the Limit the number of files in directory to check-box you may even limit the number of files per directory. Simply enter the appropriate data in the text field. Select the Flush files immediately after writing check box. Normally, all file-systems support flushing of files. Disable the option only if you have problems with storing files. Click Next.
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11. On this page you need to specify further settings for the used medium, as well as the total size of the medium. To set a storage space not to be used on a medium, enter the desired value in the Space on a media that should not be used text box. This value is defined in MB. Besides, you may set a value which refers to a warning message. As soon as free storage space is lower than the value specified in the Issue a warning if the size of the free space on the current medium is lower than the entered value and the next medium to write on is not ready text box, you would get a warning message. This value is also in MB. When this value is reached the availability of a new medium is being checked. This value should comply with the approximate average daily amount of MB to archive, so that new medium can be searched in a timely manner. In the Total size of media in MB text box you need to enter the total size of a medium. Then click Next.
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12. HSM needs to know when to start a new medium, as there is maximum medium size set. For this purpose it needs to recalculate the used space periodically. On this page you may choose how often the free space on a medium should be calculated. It can be set in accordance with the number of files, or file size, or simply in seconds. As soon as any of those values are met, the remaining storage space is recalculated. To periodically recalculate the free space on the medium, simply enter a desired time span in the Interval text box. To recalculate the free space on a medium depending on the number of files that have been archived since the most recent calculation, simply enter the desired value in the Number of archived files text box. To recalculate the free space on a medium depending on the archived volume since the most recent calculation, simply enter the desired value in the Total size of the archived files text box. This value should be given in MB. If the user does not want to allow the HSM to recalculate the used space periodically (because it might be time-consuming operation), he can specify a file where the value of the used space on a medium will be saved. The file is updated each time a file is stored on the medium. Here he can decide whether to use a single file for this purpose for all media in the store Use a single file check box - or create a separate file for each media Use a file for each media check box. Click Next.
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13. On this page you need to specify where the MediaStore should connect to. Click the Add button to specify the HSM server. In the pop-up dialog set the Server type to "HSM Server" and enter the Server name.
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The HSM Service contacts the MediaStore you specified in periodical intervals. Specify this interval in the Connection interval between the MediaStore and the HSM Server in seconds text box. Click Next. 14. In the following dialog the Relative Speed of the store text box represents the relative speed of this store compared to other stores. If HSM should copy files into the cache when reading from this store, check Use HSM Cache for read operations. If this media should be read-only, check Write Protection check box. (only supported for "Jukebox, Harddisk, Network" and "Simple Path"). If the Re-create service for this media store is checked, the store will be running in the background as a separate service. This option means that the MediaStore Administration Wizard should re-register the service for the administrated store. It is useful if the store service was deleted and the user wants to re-create it. Click Finish.
15. You will be asked to restart the service to apply the changes. To restart, click Yes.
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16. Click on the Finish button to close the window. 17. Back in the Configuration tool the store you have created will be displayed in the Stores
list view.
NOTE: Should the store display "State Stopped" it needs to be started. To start a store, click Manage down arrow /Manage service state. Locate the desired store in the list and click Start.
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NOTE: Should you be using several MediaStores, you need to repeat all steps as described in this section for each one of them.
Simple Path MediaStore
In this section will guide you through the process of creating Simple Path MediaStore. Should you have created your store already, (e.g. as described in the previous chapter) continue with the "Specifying a Schema" part of the manual.
When creating a MediaStore as described in the previous part "Creating a MediaStore" you can choose from several location for saving of archived files. We have described the process for Jukebox, Hard disk, Network option. However, provided that you do not need directories with a specific size (e.g. 5 GB) and you have a Hard disk or RAID-system we recommend Simple Path store-type.
This kind of store is faster and outperforms all other stores under the same circumstances (same hardware, same path). Description:
· It does not do size checking · It writes files on any UNC path (e.g. Harddisk, Network-Share) · Files are stored in subdirectories (there are no "medias" with a specific size)
<RootPath>\<Year>\<Month>\<Day>\<Hour>\<counter>\Filename.txt e.g. e.g. D:\HsmStore\2007\04\26\18\000\ 4_000000f4.tif
NOTE: If you need to access a share you have to allow the computer account (Local System) to access a share or run PamHsmTSv with a special user.
To create a MediaStore Simple Path type, do as follows: 1. In the Configuration tool on the HSM / Stores tab click the New Store button to open the MediaStore Administration wizard. NOTE: By default Configuration tool can be found under C:\ Program Files (x86) \ Common Files \ PAM \ PAMConfig.
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2. To configure the MediaStore, select the Simple Path option in the dropdown. Then enter a name for your new MediaStore in the Name of the new MediaStore text box. Click Next.
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3. Click on the browse button next to the Path of the MediaStore box to enter the appropriate path to your MediaStore. NOTE: To create a new folder, use the Make New Folder button. Enter the name for this new folder, e.g. Store and click OK.
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If your MediaStore is a network share, you can specify which User (with its Password) should access the share. You have to specify the user if:
· your share is not accessible by the user which runs the HSM services; · you need a different user for each store; · you want to create more "Simple Stores" accessing network shares; In that
situation consider the user's access permission to the store paths NOTE: The specified user does not need to be a known local user.
4. Should you wish to archive files simultaneously to some other location as well, select the Activate multiple saving check box. Use the browse button, similarly as above, to specify a second path. The files will be archived to this second location, too. NOTE: The second path can be anything that is reachable by a drive-letter or a network share, something accessible with Windows Explorer.
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5. In the Retention time support drop-down box select the NetApp SnapLock option if you are using NetApp and want to use SnapLock to secure the compliancy with law regulations regarding archiving of electronic documents. (e.g. HIPAA, OFRS, COSO etc.) In case you are using EMC Celerra and you wish to use its retention times for your archived files, select EMC Celerra. NOTE: In case you are using multiple saving and retention time support both must be stores supporting the same retention type.
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6. If you are storing to SAM-FS (a kind of NAS - Network Attached Storage) check the During write, wait until the "archive" attribute was removed check box. With this feature activated you have configured the SAM-FS to remove the "archive" attribute after the file was copied into a safe location (e.g. after it was copied to a tape drive). If you have finished, click Next.
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7. In the following dialog the Relative speed of Store text box represents the relative speed of this store compared to other stores. If HSM should copy files into the cache when reading from this store, check Use HSM Cache for read operation. If this media should be read-only, check Write Protection check box (only supported for "Jukebox, Harddisk, Network" and "Simple Path"). Click Finish.
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8. You will be asked to restart the service to apply the changes. To restart, click Yes.
NOTE: Should you be using several MediaStores, you need to repeat all steps as described in this section for each of them.
Specifying a Schema
Having a store ready is not enough. We need a schema, which is basically the path to the MediaStore. This schema needs to be registered in the HSM database.
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Therefore, in this phase we will specify a schema and will assign the MediaStore having been created in the previous section to this schema. As mentioned previously, you may create as many schemas as you wish. For each schema you need to choose a store where the files will be archived. To specify a schema, do as follows:
1. In the Configuration tool, on the Stores tab click the Create button.
NOTE: When there are already some schemas created, buttons under the Schemas list view can be used to administer them:
Edit change the selected schema settings Delete delete the selected schema Test test the selected schema functionality Refresh refresh the list view 2. In the HSM Schema window enter the following information:
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In the Store drop-down list select the appropriate store. In the Schema name text box enter a name for your schema, e.g. schemaOne. When selecting the Enforce Store check box, you enable duplicate archiving. For example: you archive a file in scheme 1 (using Store A) and them archive it again in scheme 2 (using store B). The file is recognized as duplicate but is written to both stores. In the Encryption drop-down list select the appropriate encryption. In the Task drop-down list select the task you want to assign to the schema. The task will run during the archiving of a file, e.g. copying the file to another media store. (Tasks are created on the Tasks tab.) NOTE: Tasks with delete operation are not listed in drop-down list.
If you select the Compression option then compression will be applied at archiving. It is possible to set exceptions for the files you do not want to compress. List the desired extensions in the Exclude files text box. Please use semicolon ";" to separate individual extensions and include dot "." in the extension. In the Packer dropdown box you can select a packer if any is created on the Packer tab. Packers are joining multiple files stored in HSM into large ZIP archives. It is better to have several large files than a plenty of small ones the disk space utilization is more efficient in this case, because it helps to avoid internal disk fragmentation.
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NOTE: It's not possible to have packer and task selected at once. If you need to use packer together with some other task operations, a packer operation can be defined directly as a task operation. Click OK. 3. After clicking OK you will be asked to restart the HSM Base Operation service. Click OK. Then the schema appears in the Schemas list view. Do not click Close yet. It is good to check at this point whether archiving functions.
4. To check if archiving functions, click the Test button. The HSM Test dialog pops-up where archive, retrieve and delete operations should be tested.
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5. Click Archive. In the pop-up Archive dialog select the Target schema you want to test. No further configuration is necessary. However, it is possible to set Retention time for the test file: · Fixed value · Infinite · Indefinite (i.e. the retention time is not set specifically but can be defined later) You can also choose to use generated test files or use a specific test file (user generated, e.g. for testing big file archiving) or choose other testing options: Make each file unique new unique string is generated after each test archiving Use invalid checksum test checksum verification Archive empty file check to test empty file archiving Force compression check to compress test files Force no compression check for no compression even if the compression is enabled Enable logging check to log test operation
Then click Archive to check whether archiving functions properly.
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6. After successful archiving click OK, then Close.
7. Click on the Retrieve button to check, whether retrieving functions properly. Click OK to close the Result window for each file identifier.
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8. If everything works, close the Test window. Close also the Configuration tool. Once the HSM is installed and configured as described above, you may proceed with manual installation of Archive Manager. Besides the settings above which are necessary for correct deployment of HSM, several additional configuration options are available in Configuration tool. Additional configuration is optional but it can enhance HSM performance and provide administrator with diagnostic, encryption, pack and async task possibilities. Detailed instructions on how to manage additional options can be found in the next section "Optional Configuration".
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3 Optional Configuration
Additional configuration options of HSM in Configuration tool described in this chapter are optional. However, they provide administrator with diagnostic, encryption, pack and async task possibilities on the following tabs:
· Advanced · Diagnostics · Encryption · Packer · Tasks
Advanced tab
This tab is used to configure the more advanced settings of HSM as single instancing, cache settings and temporary folder. After configuring all options press the Apply button.
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Duplicate files detection
Since the HSM system includes the Duplicate Files Detection service, it means that identical files are stored only once. In the Duplicate files detection section you may specify the detection method:
a) Select the Detect by content option, should you wish to use the size, checksum and content for detection.
b) Select the Detect by checksum option, should you wish to use the size and checksum for detection;
c) Select Do not detect duplicate files option, should you wish to disable this detection
WARNING: In case the Force in store is enabled, the file is stored in both stores.
Caching
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Use caching in case of slow storages (tape etc.). HSM will cache the recently used files to speed up the retrieving process. If Enable caching is checked, HSM will copy all retrieved files to an HSM internal cache. To set the Cache directory (which should be a local hard disk), use the Browse button next to the respective text box. If you have a cluster, the HSM will know that each installation has its own path. Set the Minimum cache size and Maximum cache size as well. The Minimum size should be about 80% of the cache size. If the cache is full, HSM will delete files (the oldest first) until the cache reaches the "minimum size". NOTE: To choose which Media Store should be cached, use the MediaStoreAdministrator tool. It is started when you click Launch on the Stores & Schemas tab. The HSM stores temporary files created during duplication detection, compression etc. in temporary directory. Its location can be set in Temp directory text box. Usage of environment variables is allowed in this box (e.g. %TEMP% denotes the temp folder of the currently logged on user).
Diagnostics tab
From time to time administrators need to check systems they manage, examine and analyze their behavior. This tab provides access to features that facilitate this task. Logs and tracing record HSM actions specified by the administrator at the defined extent.
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Manage trace settings In the HSM Trace Settings configuration you can enable various kinds of loggings for the specific HSM components. Select the component in the list and then configure it by checking/unchecking the desired check boxes. Multi-select is possible.
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You can enable verbose logging (Debug Output), two kinds of performance loggings (logging information after a specific operation is completed or before a specific operation begins Performance logging and Performance logging (with entry) and choose whether you want to redirect outputs either to debug output (Force output to debug output) or to the given trace file (Force output to trace file). In the case of Force output to trace file the path has to be specified in the Trace File box. The trace information will be logged there. You can also Open the trace file with the Open file button or delete its contents with the Clear File button. If you clear the file then the file itself won't be deleted. Use Add comment in case you wish to add some text to the file. After changing the settings you want click the OK button. If you want to discard them click the Cancel button.
Manage log settings In the Log settings dialog configure the overall HSM logs to your needs: Include message levels define which information should be logged
o Errors only o Errors and warnings o Errors, warnings and Information
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NOTE: "Error" and "Warning" is internal classification of log entries. Debug output check to enable verbose logging Log file check to save the messages in log files Path set logs location Name prefix define naming convention; log file name will include this prefix and a number Number of files if a new log file should be created when the limit is reached, the oldest log file
will be deleted Size of each file when the defined size is reached, new log file will be started Click Open the current log file to open it. Clicking the Clear all files will delete all logs.
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Encryption tab
On this tab you can define and apply encryption keys for archived items stored in HSM. Using encryption keys you make the access to archived files safer. WARNING: Always export and store encryption keys at safe location. If key get lost, it will not be possible to read the files encrypted with it.
If you want to create a new encryption key press the Create... button. A dialog will appear where you can specify the name of the key.
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Press the OK button to create the key. The dialog will ask if you want to export the new key. It is highly recommended to export the encryption key because if you loose your encryption key then the files archived with this key are lost too.
If you confirm the export key dialog appears and you can insert the path where the key should be exported. Also you need to enter and then confirm the password for this file. Press the Export button to export the encryption key.
On the encryption tab you can also Modify the settings of the selected encryption key and also delete it. If you want to delete the key press the Delete button. The application will ask for confirmation and then deletes the key.
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If you haven't exported the encryption key while creating it, then you can additionally accomplish this with the Export button. If you want to import an exported key back to HSM then click the Import button.
In the encryption dialog specify the path of the key and then enter the password for the key. Key name is filled in automatically. Click Import and the key will be imported to HSM.
Packer tab
Packers are joining multiple files stored in HSM into large ZIP archives. It is better to have several large files than a plenty of small ones the disk space utilization is more efficient in this case, because it helps to avoid internal disk fragmentation. Packers can be created and managed on the Packer tab. Created packers can then be assigned to specific schema on the Stores tab.
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First select the store in Temporary store for packages dropdown. It will be the temporary store for archived files before they got packed. Then the packed files will be moved to the final store (it can be the same store as well).
To create a packer, click Create. The HSM Packer dialog pops-up. Configure the settings:
Name
enter packer name
Type
the file to be used by the packer
Max. package size if the specified limit is reached, new package will be created
Max. files in package package starts to be created when the specified number of files is reached
Max single file size
if the file size is bigger than the specified value, the file will not be included in the package (otherwise it would be much time consuming)
File types & Action allow specifying file types to be included / excluded in/from the package
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Max age of files Disable
is files to be packed are waiting in the packer queue longer than the specified value, a new package will be created
disable processing of files in the packer queue
Following table displays how archived files in HSM are handled during `Asynchronous packer' task process:
Temporary store for packages Source Store result
Target store result
Same as Source store (*)
Original archived files are deleted after they are compressed and stored in Temporary store for packages.
ZIP container with archived files
Different as Source store (*)
Original archived file remains at ZIP container with archived store after they are compressed files and stored in Temporary store for packages.
Temporary store for packages: HSM store that is used by packer process to store compressed temporary files that are subsequently stored in ZIP container. Current version of HSM uses only GZ compression.
Source store: HSM store that is processed by `Asynchronous packer' task.
Target store: HSM store where ZIP containers are stored as a result of `Asynchronous packer' task
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NOTE: Files archived into HSM with compress option enabled at schema always remains at source store regardless settings of temporary store for packages. These files also do not use `Temporary store for packages' since they are already compressed. This behavior is by HSM design.
Tasks tab
On this tab you can create asynchronous operations for HSM. The `asynchronous' means that if the user creates a task, this task can be executed in the near future (if possible) not immediately after the creation. Basic tasks are the following:
· Copy from store to store · Move from store to store Advanced tasks based on specific criteria can be also created.
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Creating Move / Copy task NOTE: Before creating any asynchronous task, stores must be created under the Stores tab. Click Create / Move task (or Copy task). In the pop-up dialog specify all task configuration options:
In the Source store dropdown menu select the store from which the files will be moved (copied). In the Target store dropdown menu select the store to which the files will be moved (copied). In the Name text box type the task display name or click Generate to fill in the text box with generic name. It is a good practice to add a short Description of the task. Check the Resume at FILEID check box if you want the task to "remember" the last processed file and resume at the next one when it starts again after a pause. (The textbox displays the file ID of the latest processed file.) Check Activate to enable the task. Check Auto-deactivate should you wish the task to become inactive as soon as it carries its work out. The check box is available only when Resume at FILEID is checked. Use the Scheduling box to set the task runtime. Besides the default perpetual unlimited scheduling, you can add your own start time and stop time by clicking Define. There can be several schedulers defined. Then select the actual scheduling time. The task will be started every day at the defined time.
NOTE: Scheduling can be modified anytime. To do it, select it in the list and click Modify. If "anytime" is selected the task starts whenever the MAM HSM Asynchronous Operations service starts.
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Once the task is configured, click OK. The task displays in the Tasks list.
Creating Advanced Task Advanced task allow configuration of specific task criteria. To create the Advanced task:
1. Click Create / Advanced option from the menu. Task wizard opens. In the first dialog enter the general task configuration: Store select the source store for which the task should apply Task name enter tasks display name Description it's a good practice to add short task description Click Next.
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2. Advanced task can consist of several operations. This dialog allows you to define the operations and the sequence in which they should be performed. To do so, select the operation in the Operations list and click the arrow to add the operation to the Task operations list. The operation sequence can be customized easily by selecting the desired operation and moving it up or down by clicking the Move up / Move down arrows under the list.
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3. In case no operation is created in the Operations list or you wish to create a new one, click the Create button. You will be able to create: a) Store operation (Copy, Move and Delete) or b) Packer operation
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a) Store operation In case the Create/Store operation has been selected, the Store operation configuration dialog opens. The source store will be the store you have selected in the previous dialog. In the dialog enter the operation configuration: Operator select the type of store operation you wish to create (Copy, Delete, Move) Target store target store where ZIP archives are stored Name Name of the operation. To generate the name automatically click Generate button. To confirm, click OK.
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b) Packer operation In case the Create/Packer operation has been selected, the Packer operation configuration dialog opens. In the dialog enter the operation configuration: Packer select the packer which the task should apply. Packers are defined in Packer tab. Target store target store where ZIP archives are stored. Name Name of the operation. To generate the name automatically click Generate button. To confirm, click OK.
When finished, click Next. 4. As a next step set up filters defining files to be processed from the source store. To do so,
click the filter you want to use from the left pane:
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· Resume at the task will start from the specified file · Schema specifies the schema under which the files are store · Expired (yes/no) specifies whether files where retention time has expired
should be processed · File ID specifies the ID of files · Date specifies the archive date · Size specifies the file size The filter displays in the main pane where you can configure it. To remove the selected filter, click its name again.
SQl View tab displays the defined filter criteria in SQL View. When you are modifying already existing task it is not possible to edit the query using the Query Builder directly. You have to edit your query in the SQL view. Should you want to use the Query Builder, you have to create a completely new query. Click Next. 5. Finally set the task scheduling. Make sure to check the Active check box to enable the task.
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To set Run interval when the task will be executed, select the desired option from the list or click Define button to set up custom interval. Check Auto-deactivate should you wish the task to become inactive as soon as it carries its work out. The check box is available only when Resume at FILEID filter is defined. Finally click Finish.
Once the task is created, it displays in the Asynchronous task list view. Menu under the Asynchronous Tasks list provides access to the following functions:
· Create create a new asynchronous task; two most common tasks can be created directly: o Move task o Copy task Other specific tasks can be created via wizard that is launched by clicking the Advanced option.
· Change change settings of the task selected in the list view (for detailed description see the section "Creating Advanced Task")
· Delete task delete the selected asynchronous task · Action access to immediate Start, Stop or Restart of the selected task
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· Logs view log of the selected task or clear the respective log or logs of all tasks · Refresh refresh the tasks list
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4 Addendum
· Creating an MS SQL database with a database user 68 · Remote HSM Server 79 · HSM configured for firewall (Windows Server 2008 R2 SP1 / 2012 / 2012 R2 / 2019) 82
Creating an MS SQL database with a database user
When planning to install HSM, an empty database and an appropriate database user must be created before running the setup. The database providers supported by HSM are MS SQL Server 2008 and higher and Oracle 11g, 12c and 18c. NOTE: This section guides you through the configuration of SQL Server 2012 and creation of a database with a database user. In case of higher versions, you can use this as a reference.
To configure your SQL Server 2012:
1. Open the SQL Server Configuration Manager and click the SQL Server Services node. Both the SQL Server (SERVERNAME) and the SQL Server Browser services have to run.
2. If the SQL Server Browser service is not started and the Start option available in its context menu, it means that this service is disabled. To enable the service, right-click it and from the context menu select Properties.
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3. The Properties window opens. Switch over to the Service tab and change the Start Mode from Disabled to Manual. Conclude by clicking Apply and OK and then try to start the service again.
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4. In the SQL Server Configuration Manager expand the SQL Server Network Configuration node from the navigation tree. On the Protocols for SQL node you need to enable the Named Pipes, the Shared Memory and the TCP/IP protocols.
5. Instead of enabling the TCP/IP using the context menu, we recommend opening its Properties window. This window has two tabs, Protocol and IP Addresses. On the Protocol tab set the Enabled to Yes.
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6. On the IP Addresses tab you will see several sections - one for each network connection and a local loopback connection indicated by the standard address of 127.0.0.1 For remote access to the SQL Server Express 2012 instance the loopback connection is of no interest. For the desired network connection the Active option should say Yes as should the Enabled option. The IP address will probably be filled in for you (by Windows) and will be different on your machine.
If you wish to enable dynamic ports for your SQL Server Express 2012 instance then the TCP Dynamic Ports option should be 0. To disable this option and use a fixed port change this field to a blank value and fill in the port on the TCP Port option. Disabling dynamic ports is non standard for named instances and should really only be done if you know exactly what you are doing and why you want to do it. Conclude by clicking Apply and then OK.
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7. For the changes to take effect you need to restart both the SQL Server (SERVERNAME) and SQL Server Browser services have to be restarted switching over to the SQL Server Services node.
8. Check the Shared Memory, the TCP/IP and the Named Pipes client protocols on the SQL Native Client Configuration node in the SQL Server Configuration Manager too. They should all be enabled.
9. Conclude by clicking Apply and then OK. To apply changes, go to SQL Server Services > SQL Server (<instance_name) and click Restart.
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Furthermore you will need to create the empty database and a database user (a SQL Authentication) for your Archive Manager. To do so:
1. Connect to your SQL Server 2012 with the Microsoft SQL Server Management Studio, then expand its tree and right-click on the Databases node and choose to create a new database.
2. On the New Database dialog, give the new database a name (for instance exchangeDB) and you can leave the owner to be the <default>. This owner will be changed later on, when you will create a new login with table owner rights over the database you are creating. You can also choose to change the default location for the Data file and Log file, if needed. Conclude by clicking OK.
3. To create the Table Owner for the exchangeDB database you will need to create a new login, a new scheme and a new user as well. We will name each one of them exchange. To create a new login, expand the tree of the Microsoft SQL Server Management Studio tool. Right-click on the Security tab and choose New/Login.
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4. The new dialog opens. Before proceeding further on the General tab decide on the type of authentication to be used: Windows authentication - the user (e.g. "exchange") must already exist in the Active Directory. Use the Search button to find your desired user in AD. SQL authentication specify the login name ("exchange" in our example). Make sure to uncheck the Enforce password policy check box.
As for the Default database, select the exchangeDB database and set the Default language to be English. Note: As default the Enforce password policy, the Enforce password expiration and user must change password at next login checkboxes are all selected. You need to make sure that none of them is selected.
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5. Once this is done, you can switch over to the User Mapping tab. Here map to the exchangeDB database a user (it will be automatically created and named with the same name as the login) and select also the db_owner and public membership role for the exchangeDB database.
6. Switching over to the Status tab make sure the Permission to connect to database engine is granted and also that the Login is enabled. Conclude by clicking OK.
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7. Next you will need to create a schema for your new database login. To do so, expand the tree on the new created database (exchangeDB) in the Microsoft SQL Server Management Studio tool down to Security/Schemas. Right-click on Schemas and choose New Schema from the context menu. On the new schema dialog just give a name to the schema you want to create (name it for instance exchange) and click the browse button to select the schema owner. Select the schema owner to be the previous user you have specified in step 4 (exchange). Conclude by clicking OK.
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8. Furthermore you will need to assign the new created schema to your new database user. The new database user (exchange) was automatically created when creating the new login and mapping a user to the exchangeDB database. To locate this new user, expand the tree of the exchangeDB database in the Microsoft SQL Server Management Studio tool down to Security/Users. By expanding the Users node you will see the user called exchange. Double-click on it to open its properties window. Click the General tab. Here the default schema assigned to your new user is the dbo and you will have to replace it to the one previously created (exchange) by clicking the browse button.
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9. Switch to Owned Schemas node where you will see that the one called exchange is selected. Make sure that the db_owner is selected too. Now switch to the Membership node and make sure that db_owner is selected here, too. Save the changes you have made by clicking OK.
At this point we have successfully created one database (exchangeDB) with a database user (exchange). The database, database user, database-user password and database owner will have to be entered in the database Configuration tool.
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Remote HSM Server
In case of a remote HSM Server, i.e. if the HSM Server is installed on a separate machine, it is necessary that:
a) the HSM Base service runs under the Archive Manager super-user account
b) DCOM Rights are reduced a) The Archive Manager super-user account is an account under which our MAM
services (MAMfsaHandlerSv, MAMfsaRemoteSV, MAMfsaArchiverSv) run on the Archvie Manager server. On the HSM server, follow these steps: 1. Open Start / Administrative tools / Services and locate the MAM HSM
Base Operations service. 2. Right-click it and open its Properties. On the Log On tab check This account
option and enter the super-user account with its password. (Super-user account is an account which our MAM services (MAMfsaHandlerSv, MAMfsaRemoteSV, MAMfsaArchiverSv) run under.) Finally click OK.
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b) DCOM Rights has to be reduced in two locations to AuthenticationLevel="None" ImpersonationLevel="Anonymous"
and after that the IIS have to be reset.
On the HSM Server follow these steps: 1. Open machine.config from:
C: \WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.confi g In case the 64-bit .NET FrameWork open: C: \WINDOWS\Microsoft.NET\Framework64\v2.0.50727\CONFIG\machine.co nfig 2. Locate the entry for "processModel" and add:
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comAuthenticationLevel="None" comImpersonationLevel="Anonymous" The entry then looks as follows: <processModel autoConfig="true" comAuthenticationLevel="None" comImpersonationLevel="Anonymous" /> 3. Close the config. 4. Now run Component Services (click Start /Settings /Control Panel /Administrative Tools /Component Services). 5. In the Component Services window expand the Component Services tree down to Component Services \Computers \My Computer and then rightclick My Computer to open its Properties window. 6. Switch over to the Default permissions tab. Check Enable Distributed COM on this computer. Then in the Default Authentication Level dropdown box select None and in the Default Impersonation Level select Anonymous. Click Apply, then OK.
7. Finally reset IIS.
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HSM configured for firewall (Windows Server 2008 R2 SP1 / 2012 / 2012 R2 / 2019)
Active Firewall on the remote HSM server can cause issues at file retrieving from the archive. To avoid it, the HSM has to be configured properly. Here are the steps you have to do on Windows Server 2008 R2 SP1 / 2012 / 2019 hosting HSM while the Firewall is turned on:
1. You need to allow DCOM traffic for COM+ Network Access. Open Start / Programs / Administrative tools / Windows Firewall. In the Windows Firewall under Inbound Rules locate COM+ Network Access and right-click it to open its Properties. On the General tab check Enable and then click OK.
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2. Now create a New Inbound Rule. To do so, click the New Rule in the right upper corner. The wizard opens. Select Program and click Next.
3. On the next page select This program path and browse <installDir>\Common Files\PAM\HSM\PamHSMTSv. Click Next.
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4. Select Allow the connection and click Next. Then click Next again. 5. On the next page name it e.g. HSM Base Service and click Finish.
6. Open the Properties of the new created Inbound Rule and on the General tab click Enable. Then click OK.
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7. Now allow Remote Access and Remote Activation for Everyone in DCOMs. To do so, open Component Services (e.g. unfold the tree down to Component Services \ Computers \ My Computer). Open My Computer Properties. On the COM Security tab: · In the Access Permissions section click Edit Limits. In the popup dialog make sure to select Remote Access for Everyone. Finish by clicking OK. then · In the Launch and Activation Permission section click Edit Limits. In the pop-up dialog make sure to select Remote Activation for Everyone. Finish by clicking OK.
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8. Finally, you can test the connection with HSM tester from the Archive Manager Server.
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5
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