You must maintain and operate your Products in accordance with the instructions in the Owner's Manuals. 12. Limited Warranties. Your Products and installation ...
We will provide you with an initial copy of the Owner’s Manual for your Products (which may be updated from time to time, the “Owner’s Manuals”). The Owner’s Manuals provide operation and maintenance instructions, answers to frequently asked questions, troubleshooting tips and service information. You
Tesla Energy Products Purchase & Home Improvement Agreement
This "Agreement" is between you and the Tesla entity ("Tesla", "we" "us" or "our") identified below. It consists of (1) the below Price Sheet and (2) the attached terms & conditions, and is effective on the date you agree to this Agreement (by electronic acceptance, signature or e-mail).
Tesla entity / Provider
Price Sheet
Tesla, Inc. of 3500 Deer Creek Road, Palo Alto, CA, 94304 888-7652489 CA CSLB 949283MA HIC 187310NV 0081985TECL 3376918-0853
Installer
Tesla Energy Operations, Inc. Salesperson Name and License Number
Energy Products and Contract Price
Solar System 3.8kW Solar System 7.6kW Solar System 11.4kW Solar System 15.1kW
Solar System 3.8kW + 1 Powerwall Solar System 7.6kW + 2 Powerwalls Solar System 11.4kW + 3 Powerwalls Solar System 15.1kW + 4 Powerwalls
Schedule of Payments
Paid at Order Due Following Inspection
$10,000.00 $18,000.00 $26,500.00 $34,500.00
$20,500.00 $32,000.00 $44,000.00 $56,600.00
$100.00 100%
The schedule of progress payments must specifically describe each phase of work, including the type and amount of work or services scheduled to be supplied in each phase, along with the amount of each proposed progress payment. IT IS AGAINST THE LAW FOR A CONTRACTOR TO COLLECT PAYMENT FOR WORK NOT YET COMPLETED, OR FOR MATERIALS NOT YET DELIVERED. HOWEVER, A CONTRACTOR MAY REQUIRE A DOWNPAYMENT.
You, the buyer, may cancel this transaction at any time prior to midnight of the third business day after the date of this transaction. See the attached notice of cancellation form for an explanation of this right.
Customer's Initials:
If you are financing your System through one of our financing partners, the timing and amount of your payments (and any applicable interest accrued) will be subject to the terms and conditions of your agreement with your financier. If your financier fails to make payment on your behalf, or your financing is terminated by you or your financier, you will remain obligated to make payment under the terms of this Agreement.
Energy Products Purchase & Home Improvement Agreement Tesla, Inc.
Estimated First Year Production (not guaranteed)
Approximate Installation Start Date
10-90 days from the date of this Agreement
Approximate Completion Date
10-90 days from the date of this Agreement
Signed by Your signature
Tesla, Inc.
Name: Date:
Name: RJ Johnson Title: Senior Director, Energy
Name:
Date:
You are entitled to a completely filled in copy of this Agreement, signed by both you and Tesla, before any work may be started.
Energy Products Purchase & Home Improvement Agreement Tesla, Inc.
Energy Products Purchase & Home Improvement Agreement Terms & Conditions
1.
Purchase. You agree to purchase the products described in your Price Sheet ("Products"). We agree to sell you
the Products and install them at the address identified in your Price Sheet. References to specific products (Solar
System and Powerwall, each as included and defined in your Price Sheet) only apply if you are purchasing those
products.
2.
Contract Price. Your Price Sheet shows the price of your Products and their installation ("Contract Price"). The
Contract Price is inclusive of all taxes and permitting fees. Any rebate and incentive amounts listed on the Price
Sheet are estimates. Tesla does not guarantee these amounts or your eligibility for any rebates or incentives.
3.
Changes to Price Sheet. We will update the Price Sheet if we are required to change any details due to unforeseen
circumstances, including the unavailability or change in value of any incentive payable to Tesla, which Tesla
assumed in setting the Contract Price. If any of these changes negatively impact you (e.g., your Contract Price
increases or your Solar System size or output decreases), we will give you the opportunity to accept or reject the
updated Price Sheet prior to installation of your Products. If you accept that updated Price Sheet, it will supersede
this Agreement. If you do not accept that updated Price Sheet, this Agreement will terminate and we will refund
your Order Payment (unless the change was at your request).
4.
Installation; Service. We will contact you to schedule installation of your Products. Installation will be performed
by us, our affiliate or subcontractor. You authorize us, our affiliate or subcontractor to submit on your behalf any
permit or interconnection application that is required for your Products. You also agree to give us, our affiliate or
subcontractor access to the installation location as scheduled so we can install and service your Products. You are
responsible for all existing property conditions at the installation location, whether known or unknown.
5.
Payment. By entering into this Agreement, you agree to pay the Contract Price as described in the Price Sheet. We
may provide you combined or separate invoices for each of your Products. Title to your products will transfer to you
after we complete installation and we receive payment in full of the Contract Price.
6.
Cancellation. In some locations, you have the right to cancel this Agreement for a limited period of time after this
Agreement becomes effective and claim reimbursement of your Order Payment. If you have this right, it will be
described in Exhibit 1.
7.
Order Payment. The Order Payment (if any) that you previously paid for your Products is now non-refundable,
except in the circumstances described above. When this Agreement becomes effective, we incur significant costs
preparing to install your Products. The Order Payment is a reasonable estimate of the damages we would incur if
you cancel your order before your Products are installed.
8.
Privacy. The Tesla Customer Privacy Policy is part of this Agreement. You agree to be contacted at the phone
number listed in the Price Sheet with more information or offers about Tesla products. You understand these calls
or texts may use automated dialing or pre-recorded messages. This consent is not a condition of purchase. You
may opt out of this consent at any time by contacting us at 888-765-2489.
9.
Intellectual Property. We own all intellectual property rights associated with your Products. We grant you a non-
exclusive license to use any imbedded software in connection with the operation of your Products only.
10. Remote Monitoring and Firmware Upgrades. You agree that Tesla may access your Products remotely to monitor performance, perform diagnostics and upgrade firmware. This monitoring requires a high speed internet line (provided at your cost) to operate. If you do not maintain this internet connection your monitoring will not function.
11. Maintenance & Operation. We will provide you with an initial copy of the Owner's Manual(s) for your Products (which may be updated from time to time, the "Owner's Manuals"). The Owner's Manuals provide operation and maintenance instructions, answers to frequently asked questions, troubleshooting tips and service information. You must maintain and operate your Products in accordance with the instructions in the Owner's Manuals.
12. Limited Warranties. Your Products and installation work are covered by the following limited warranties. THESE
ARE THE ONLY EXPRESS WARRANTIES MADE IN CONNECTION WITH YOUR PRODUCTS AND INSTALLATION
WORK. Any other warranties, remedies and conditions, whether oral, written, statutory, express or implied
(including any warranties of merchantability and fitness for purpose, and any warranties against latent or hidden
defects) are expressly disclaimed. If such warranties cannot be disclaimed, Tesla limits the duration of and
remedies for such warranties
to the durations and remedies described below
.
Energy Products Purchase & Home Improvement Agreement Tesla, Inc.
Solar panels Inverter Powerwall
Your solar panels are covered by a warranty from their manufacturer. This warranty will be at least 12 years for workmanship and will guarantee at least 80% of nameplate power capacity for at least 25 years. This warranty will be transferred to you automatically when you pay the Contract Price. At your request we will make any claim under this warranty on your behalf and perform any related labor at our cost.
Your inverter is covered by a warranty from its manufacturer. This warranty will cover defects for at least 10 years, and will be transferred to you automatically when you pay the Contract Price. At your request we will make any claim under this warranty on your behalf and perform any related labor at our cost. If you need to replace your inverter after this warranty expires, please contact us and we will help you obtain and install a replacement, both at your cost.
Your Powerwall is covered by the Tesla Powerwall Limited Warranty. The Tesla Powerwall Limited Warranty includes the arbitration provision contained in Section 18 below. By approving this Agreement, you accept the terms of the Tesla Powerwall Limited Warranty.
Workmanship
We warrant that (a) our installation workmanship will be free from defects for 20
years from the date your Products are installed (or, in the case of main panel or
structural upgrades, 1 year from the date those upgrades were performed); (b) our
installation workmanship will not invalidate the manufacturer's warranty for your
solar panels or inverter, or the Tesla Powerwall Limited Warranty; (c) all roof
penetrations we make will be watertight for the longer of 10 years or until the end of
any existing installation warranty or new home builder performance standard for
your roof; and (d) we will not damage your property during our installation of your
Products. If we breach this warranty, we will repair the defective work, roof
penetration or damage at our cost. If we can't do this ourselves, we will pay for
someone else to do it. This shall not extend the original warranty period, but the
remainder of the original warranty period shall apply to the repair work.
13. Warranty Exclusions. The "Workmanship" warranty above does not cover any defect caused by (1) events beyond
our reasonable control, including but not limited to lightning, flood, earthquake, fire, excessive wind and other
extreme weather events, accidents, abuse, misuse or negligence; (2) your failure to operate or maintain your
Products in accordance with the applicable Owner's Manual(s); (3) strikes by balls or other objects, dirt, dust, bird
excrement, animals, insects, foliage or algae growth; (4) roof leaks caused by ordinary wear and tear, or water
entering around a fitting, accessory or other material not installed by Tesla; (5) any material or equipment connected
to your Products that was not installed by us; or (6) someone other than Tesla installing, altering, removing, re-
installing or repairing any part of your system unless that person does so in compliance with the Owner's Manual(s).
The "Workmanship" warranty also does not cover (i) any defects in the equipment or components incorporated into
our work (such as breakers, electrical panels, soft-start devices for HVAC equipment, etc.); (ii) pre-existing
conditions at your home, including but not limited to unpermitted conditions, improper electrical wiring, defects in
the roof structure that cause it to sag over time, chimney or exhaust vent heights that are reduced by your Solar
System, cracked or crumbling masonry, or inadequate attic ventilation; (iii) normal wear and tear or deterioration, or
superficial defects, dents or marks that do not impact the performance or functionality/integrity of your Products; or
(iv) theft or vandalism. The warranties for "Solar panels", "Inverter" and "Powerwall" above are not subject to the
above exclusions, but are subject to other exclusions which are described in the relevant warranty document.
14. Limitation of Liability. We are not liable to you for any indirect, special or consequential damages arising out of this Agreement. To the extent permitted by law, our aggregate liability to you under this Agreement is limited to the Contract Price. These limitations apply to any liability arising out of any site survey performed by us or our affiliate or subcontractor in connection with this Agreement.
15. Breach; Remedies. If you are in breach of this Agreement, upon seven (7) days prior written notice, Tesla may pursue any remedy it has under this Agreement or at law, including termination, suspension of performance,
Energy Products Purchase & Home Improvement Agreement Tesla, Inc.
repossession of the Products (if title has not yet transferred) and collection of all amounts due (including those past due, which will be charged 2% interest per annum).
16. Notices. You can find applicable lien notices, certain warnings required by law, and details of our insurance in Exhibit 2.
17. Governing Law; Integration. This Agreement is governed by the laws of the State where your Products are installed. The information at the links described above is part of this Agreement. Any other terms relating to your Products that are not contained or referred to in this Agreement are not binding on us or you.
18. Agreement to Arbitrate. Please carefully read this provision, which applies to any dispute between you and Tesla, Inc. and its affiliates (together "Tesla").
If you have a concern or dispute, please send a written notice describing it and your desired resolution to resolutions@tesla.com. If not resolved within 60 days, you agree that any dispute arising out of or relating to any aspect of the relationship between you and Tesla will not be decided by a judge or jury but instead by a single arbitrator in an arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. This includes claims arising before this Agreement, such as claims related to statements about our products. We will pay all AAA fees for any arbitration, which will be held in the city or county of your residence. To learn more about the Rules and how to begin an arbitration, you may call any AAA office or go to www.adr.org. The arbitrator may only resolve disputes between you and Tesla and may not consolidate claims without the consent of all parties. The arbitrator cannot hear class or representative claims or requests for relief on behalf of others purchasing or leasing Tesla products. In other words, you and Tesla may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any class or representative action. If a court or arbitrator decides that any part of this agreement to arbitrate cannot be enforced as to a particular claim for relief or remedy (such as injunctive or declaratory relief), then that claim or remedy (and only that claim or remedy) shall be severed and must be brought in court and any other claims must be arbitrated. If you prefer, you may instead take an individual dispute to small claims court. You may opt out of arbitration within 30 days after signing this Agreement by sending a letter to: Tesla, Inc.; P.O. Box 15430; Fremont, CA 94539-7970, stating your name, product, and intent to opt out of the
Energy Products Purchase & Home Improvement Agreement Tesla, Inc.
arbitration provision. If you do not opt out, this agreement to arbitrate overrides any different arbitration agreement between us, including any arbitration agreement in a lease or finance contract.
Exhibit 1 Cancellation Rights
(TESLA, INC. COPY)
NOTICE OF CANCELLATION STATUTORILY-REQUIRED LANGUAGE Notice of Cancellation
Date of Transaction:
You may CANCEL this transaction, without any penalty or obligation, within THREE BUSINESS DAYS from the above date. If you cancel, any property traded in, any payments made by you under the contract or sale and any negotiable instrument executed by you will be returned within TEN DAYS following receipt by the seller (Tesla, Inc.) of your cancellation notice, and any security interest arising out of the transaction will be canceled. If you cancel, you must make available to the seller (Tesla, Inc.) at your residence, in substantially as good condition as when received, any goods delivered to you under this contract or sale, or you may, if you wish, comply with the instructions of the seller (Tesla, Inc.) regarding the return shipment of the goods at the seller's (Tesla, Inc.'s) expense and risk. If you do make the goods available to the seller (Tesla, Inc.) and the seller (Tesla, Inc.) does not pick them up within 20 days of the date of your notice of cancellation, you may retain or dispose of the goods without any further obligation. If you fail to make the goods available to the seller (Tesla, Inc.), or if you agree to return the goods to the seller (Tesla, Inc.) and fail to do so, then you remain liable for performance of all obligations under the contract. To cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice, or any other written notice, or send a telegram to Tesla, Inc., Document Receiving, 6611 Las Vegas Blvd. S., Unit 200, Las Vegas, NV 89119 NOT LATER THAN MIDNIGHT of the date that is THREE BUSINESS DAYS from the date you signed the Agreement.
I,
, hereby cancel this transaction on
Customer's Signature:
[Date].
Energy Products Purchase & Home Improvement Agreement Tesla, Inc.
Customer's Signature:
(CUSTOMER COPY)
NOTICE OF CANCELLATION
STATUTORILY-REQUIRED LANGUAGE
Notice of Cancellation
Date of Transaction: You may CANCEL this transaction, without any penalty or obligation, within THREE BUSINESS DAYS from the above date. If you cancel, any property traded in, any payments made by you under the contract or sale and any negotiable instrument executed by you will be returned within TEN DAYS following receipt by the seller (Tesla, Inc.) of your cancellation notice, and any security interest arising out of the transaction will be canceled. If you cancel, you must make available to the seller (Tesla, Inc.) at your residence, in substantially as good condition as when received, any goods delivered to you under this contract or sale, or you may, if you wish, comply with the instructions of the seller (Tesla, Inc.) regarding the return shipment of the goods at the seller's (Tesla, Inc.'s) expense and risk. If you do make the goods available to the seller (Tesla, Inc.) and the seller (Tesla, Inc.) does not pick them up within 20 days of the date of your notice of cancellation, you may retain or dispose of the goods without any further obligation. If you fail to make the goods available to the seller (Tesla, Inc.), or if you agree to return the goods to the seller (Tesla, Inc.) and fail to do so, then you remain liable for performance of all obligations under the contract. To cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice, or any other written notice, or send a telegram to Tesla, Inc., Document Receiving, 6611 Las Vegas Blvd. S., Unit 200, Las Vegas, NV 89119 NOT LATER THAN MIDNIGHT of the date that is THREE BUSINESS DAYS from the date you signed the Agreement.
I,
, hereby cancel this transaction on
Customer's Signature:
[Date].
Customer's Signature:
Energy Products Purchase & Home Improvement Agreement Tesla, Inc.
Exhibit 2 NOTICES Bonds. The owner or tenant has the right to require the contractor to have a performance and payment bond. Extra Work and Change Orders. Extra Work and Change Orders become part of the contract once the order is prepared in writing and signed by the parties prior to commencement of any work covered by the new change order. You may not require a contractor to perform extra or change-order work without providing written authorization prior to the commencement of work covered by the new change order. Extra work or a change order is not enforceable against you unless the change order also identifies all of the following in writing prior to the commencement of work covered by the new change order:(i) the scope of the extra work or change, (ii) the cost to be added or subtracted from the contract; and (iii) the effect the order will have on the schedule of progress payments or the completion date. Notwithstanding this provision, the Contractor shall have the right to substitute System equipment without Customer's agreement, so long as that substitution adds no extra cost to the project and does not materially affect the System's performance. The Contractor's failure to comply with the requirements of this paragraph does not preclude the recovery of compensation for work performed based on legal or equitable remedies designed to prevent unjust enrichment. Insurance Tesla carries the following insurance applicable to the work being performed under this Agreement:
· Commercial General Liability Insurance (CGL). Tesla carries commercial general liability insurance with coverage amounts that meet or exceed those required by law.
· Workers' Compensation Insurance. Tesla carries workers' compensation insurance for all employees in compliance with law.
Energy Products Purchase & Home Improvement Agreement Tesla, Inc.
Additional Notices
Illinois
Please be aware that adding a solar system to your Illinois residence may increase your assessed property taxes as they relate to the value of your home, depending on whether the assessor places value on your solar system. There is an alternate valuation method in which a solar system is to be valued at no more than a conventional energy system; this alternative valuation method would likely reduce or eliminate any property tax related to the installed system. The taxpayer should proactively file Illinois state Form PTAX-330 with the local assessor and follow any other procedural requirements in order to apply for the alternate valuation method.
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