Canon Accessibility Conformance Report
ITI VPAT® Version 2.3
Product Information
Name of Product:
- Canon imageRUNNER ADVANCE DX 4725i
- Canon imageRUNNER ADVANCE DX 4735i
- Canon imageRUNNER ADVANCE DX 4745i
- Canon imageRUNNER ADVANCE DX 4751i
Product Description: Multifunction Copiers / Monochrome Laser Multifunctional
Date: February 28, 2020
Contact Information: accessibility@cusa.canon.com
Notes: Evaluation Methods Used: Inspection, measurement and testing are based on product knowledge and testing with consistent evaluation methods through our products. Softwares are tested with assistive technologies.
Applicable Standards / Guidelines & Table of Contents
This report covers the degree of conformance for the following accessibility standard/guideline:
| Subjects | WCAG 2.1 (2018) | US Section 508 standards (2017) with corrections (2018) | EN 301 549 V2.1.2 (2018) |
|---|---|---|---|
| Functional performance | NA | Chapter 3 | Not assessed |
| Hardware device | NA | Chapter 4 | Not assessed |
| Documentation & support services | WCAG | Chapter 6 | Not assessed |
Softwares
| WCAG | Remarks and Explanations | |
|---|---|---|
| Printer driver | WCAG (Refer WCAG Section) | Not assessed |
| Web Application: Remote UI | WCAG (Refer WCAG Section) | Not assessed |
| Application Software 1: | WCAG | Not assessed |
| Application Software 2: | WCAG | Not assessed |
| Application Software 3: | WCAG | Not assessed |
*WCAG: Web Contents Accessibility Guidelines
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criteria.
- Supports through Equivalent Facilitation: Some functionality of the product meets the intent of the Criteria through alternate way.
- Supports when combined with Compatible AT: Some functionality of the product meets the criteria using assistive technology which is not a part of the product itself.
- Does Not Support: Majority of functionality of the product does not meet the criteria.
- Not Applicable: The criteria are not relevant to the product. In the WCAG section, use 'supports' instead of 'not applicable' when reporting web conformance.
- Not Applicable – Fundamental Alteration Exception Applies: The criteria are relevant to the product, but fundamentally impossible to meet the criteria, because of its conditions.
Section 508 - Chapter 3: Functional Performance Criteria
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 302.1 Without Vision. Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision. | Supports | There are two alternatives to the touch screen for users who are blind or visually impaired: - The Voice Operation Kit and Voice Guidance Kit help users with visual impairment perform copy, fax, and scanning functions. It is provided as an alternative to the touch screen. - The Remote UI is the third alternative. When a screen reader or screen magnifier is used with the Remote UI, blind or visually impaired users can operate Job, Inbox printing functions (normally found on the LCD touch screen display) from a PC. However, faxing and sending are not offered through the Remote UI. - All hard keys are tactilely discernable. A Braille set is available as an option. Operation status can be determined through audio tones that confirm key entry, error, and job done as well as text messages on the display. |
| 302.2 With Limited Vision. Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision. | Supports | The text at the top of the screen is not stylized and there is considerable contrast with the background. There is also a feature to enlarge text. |
| 302.3 Without Perception of Color. Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color. | Supports | The text at the top of the screen is not stylized and there is considerable contrast with the background. There is also a feature to enlarge text. |
| 302.4 Without Hearing. Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing. | Not applicable | Standard operation of this product does not require hearing. |
| 302.5 With Limited Hearing. Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing. | Not applicable | Standard operation of this product does not require hearing. |
| 302.6 Without Speech. Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech. | Not applicable | Standard operation of this product does not require vocal input. |
| 302.7 With Limited Manipulation. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations. | Supports | The UI for this product does not require complex manipulation or simultaneous button presses/gestures. |
| 302.8 With Limited Reach and Strength. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength. | Not applicable | The standard Remote UI provides alternative access to users with mobility and dexterity impairments. |
| 302.8 With Limited Reach-and Strength. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength. | Partially supports | The standard Remote UI provides alternative access to users with mobility and dexterity impairments. |
| 302.9 With Limited Language, Cognitive, and Learning Abilities. ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier. | Partially supports | Through the creation of shared buttons / My Buttons for use on the Quick Menu, "simple" one-touch operation is possible. |
Section 508 - Chapter 4: Hardware
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 402.1 General. (Closed Functionality) ICT with closed functionality shall be operable without requiring the user to attach or install assistive technology other than personal headsets or other audio couplers, and shall conform to 402. | No response required according to ITI VPAT. | |
| 402.2.1 Information Displayed On-Screen. Speech output shall be provided for all information displayed on-screen. | Not applicable | Voice guidance kits are not supported. |
| 402.2.2 Transactional Outputs. Where transactional outputs are provided, the speech output shall audibly provide all information necessary to verify a transaction. | Not applicable | Voice guidance kits are not supported. |
| 402.2.3 Speech Delivery Type and Coordination. Speech output shall be delivered through a mechanism that is readily available to all users, including, but not limited to, an industry standard connector or a telephone handset. Speech shall be recorded or digitized human, or synthesized. Speech output shall be coordinated with information displayed on the screen. | Supports | The Voice Guidance and Voice Operation kits meet the following requirements: - Output is provided through an industry standard connector - Most screen items can be read using the voice guidance function |
| 402.2.4 User Control. Speech output for any single function shall be automatically interrupted when a transaction is selected. Speech output shall be capable of being repeated and paused. | Supports | The Voice Guidance and Voice Operation kits may be interrupted, paused, or repeated. |
| 402.2.5 Braille Instructions. Where speech output is required by 402.2, braille instructions for initiating the speech mode of operation shall be provided. Braille shall be contracted and shall conform to 36 CFR part 1191, Appendix D, Section 703.3.1. | Partially supports | Product evaluated with the optional Voice Operation Kit and Voice Guidance Kit. This product meets these specifications through the use of braille labels. |
| 402.3.1 Private Listening. Where ICT provides private listening, it shall provide a mode of operation for controlling the volume. Where ICT delivers output by an audio transducer typically held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. | Supports | The volume may be adjusted. However, the use of peripherals for private listening (such as earphones) is not supported. |
| 402.3.2 Non-private Listening. Where ICT provides non-private listening, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. A function shall be provided to automatically reset the volume to the default level after every use. | Supports | Product evaluated with the optional Voice Operation Kit and Voice Guidance Kit. Support for the function that automatically resets the volume to the default level after every use. Conventional products are "Support with Exceptions" because they do not support this function. |
| 402.4 Characters on Display Screens. At least one mode of characters displayed on the screen shall be in a sans serif font. Where ICT does not provide a screen enlargement feature, characters shall be 3/16 inch (4.8 mm) high minimum based on the uppercase letter "I". Characters shall contrast with their background with either light characters on a dark background or dark characters on a light background. | Supports | The text at the top of the screen is not stylized and there is considerable contrast with the background. There is also a feature to enlarge text. |
| 402.5 Characters on Variable Message Signs. Characters on variable message signs shall conform to section 703.7 Variable Message Signs of ICC A117.1:2009. | Not applicable | No characters on variable message signs. |
| 403.1 Biometrics. Where provided, biometrics shall not be the only means for user identification or control. | Not applicable | Biometric forms of user identification are not used. |
| 404.1 Preservation of Information Provided for Accessibility. ICT that transmits or converts information or communication shall not remove non-proprietary information provided for accessibility or shall restore it upon delivery. | Supports | Non-proprietary information provided for accessibility during the transmission of information or the import/export of settings is not removed by this product. |
| 405.1 Privacy. The same degree of privacy of input and output shall be provided to all individuals. When speech output required by 402.2 is enabled, the screen shall not blank automatically. | Not applicable | Voice guidance kits are not supported. |
| 406.1 Standard Connections. Where data connections used for input and output are provided, at least one of each type of connection shall conform to industry standard non-proprietary formats. | Supports | This product provides a connection method that conforms to a non-proprietary industry standard. |
| 407.2 Contrast. Where provided, keys and controls shall contrast visually from background surfaces. Characters and symbols shall contrast visually from background surfaces with either light characters or symbols on a dark background or dark characters or symbols on a light background. | Supports | There is considerable contrast between characters, symbols, and the backgrounds used by keys and other controls. |
| 407.3.1 Tactilely Discernible. Input controls shall be operable by touch and tactilely discernible without activation. | Not applicable | Keys on the touch panel cannot be distinguished by touch. |
| 407.3.2 Alphabetic Keys. Where provided, individual alphabetic keys shall be arranged in a QWERTY-based keyboard layout and the "F" and "J" keys shall be tactilely distinct from the other keys. | Does not Support | Keys on the touch panel cannot be distinguished by touch. |
| 407.3.3 Numeric Keys. Where provided, numeric keys shall be arranged in a 12-key ascending or descending keypad layout. The number five key shall be tactilely distinct from the other keys. Where the ICT provides an alphabetic overlay on numeric keys, the relationships between letters and digits shall conform to ITU?T Recommendation E.161 | Supports | If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. |
| 407.4 Key Repeat. Where a keyboard with key repeat is provided, the delay before the key repeat feature is activated shall be fixed at, or adjustable to, 2 seconds minimum. | Supports | If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. |
| 407.5 Timed Response. Where a timed response is required, the user shall be alerted visually, as well as by touch or sound, and shall be given the opportunity to indicate that more time is needed. | Supports | In the Auto clear function, used to clear settings, the time can be to 0, there is no time limit. |
| 407.6 Operation. (General) At least one mode of operation shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate operable parts shall be 5 pounds (22.2 N) maximum. | Supports | Basic operation of the device supports this. For maintenance and setup, it is inapplicable. |
| 407.7 Tickets, Fare Cards, and Keycards. Where tickets, fare cards, or keycards are provided, they shall have an orientation that is tactilely discernible if orientation is important to further use of the ticket, fare card, or keycard. | Not applicable | |
| 407.8.1 Vertical Reference Plane. Operable parts shall be positioned for a side reach or a forward reach determined with respect to a vertical reference plane. The vertical reference plane shall be located in conformance to 407.8.2 or 407.8.3. | Supports | |
| 407.8.1.1 Vertical Plane for Side Reach. Where a side reach is provided, the vertical reference plane shall be 48 inches (1220 mm) long minimum. | Supports | |
| 407.8.1.2 Vertical Plane for Forward Reach. Where a forward reach is provided, the vertical reference plane shall be 30 inches (760 mm) long minimum. | Supports | |
| 407.8.2 Side Reach. Operable parts of ICT providing a side reach shall conform to 407.8.2.1 or 407.8.2.2. The vertical reference plane shall be centered on the operable part and placed at the leading edge of the maximum protrusion of the ICT within the length of the vertical reference plane. Where a side reach requires a reach over a portion of the ICT, the height of that portion of the ICT shall be 34 inches (865 mm) maximum. | Partially supports | The height of the reader platen does not support the criteria when in the open position. An Accessibility Handle is available for products equipped with a document feeder. Helpful for users copying from a seated position. |
| 407.8.2.1 Unobstructed Side Reach. Where the operable part is located 10 inches (255 mm) or less beyond the vertical reference plane, the operable part shall be 48 inches (1220 mm) high maximum and 15 inches (380 mm) high minimum above the floor. | Supports | |
| 407.8.2.2 Obstructed side reach Where the operable part is located more than 10 inches (255 mm), but not more than 24 inches (610 mm), beyond the vertical reference plane, the height of the operable part shall be 46 inches (1170 mm) high maximum and 15 inches (380 mm) high minimum above the floor. The operable part shall not be located more than 24 inches (610 mm) beyond the vertical reference plane. | Not applicable | |
| 407.8.3 Forward Reach. Operable parts of ICT providing a forward reach shall conform to 407.8.3.1 or 407.8.3.2. The vertical reference plane shall be centered, and intersect with, the operable part. Where a forward reach allows a reach over a portion of the ICT, the height of that portion of the ICT shall be 34 inches (865 mm) maximum. | Not applicable | |
| 407.8.3.1 Unobstructed forward reach Where the operable part is located at the leading edge of the maximum protrusion within the length of the vertical reference plane of the ICT, the operable part shall be 48 inches (1220 mm) high maximum and 15 inches (380 mm) high minimum above the floor. | Not applicable | |
| 407.8.3.2 Obstructed Forward Reach. Where the operable part is located beyond the leading edge of the maximum protrusion within the length of the vertical reference plane, the operable part shall conform to 407.12.3.2. The maximum allowable forward reach to an operable part shall be 25 inches (635 mm). | Not applicable | |
| 407.8.3.2.1 Height. Where the operable part is located less than 20 inches (510 mm) beyond the vertical reference plane, the operable part shall be 48 inches (1220 mm) high maximum. Where the operable part is located 20 inches (510 mm) to 25 inches (635 mm) beyond the vertical reference plane, the operable part shall be 44 inches (1120 mm) high maximum. | Not applicable | |
| 407.8.3.2.2 Knee and Toe Space. Knee and toe space under ICT shall be 27 inches (685 mm) high minimum, 25 inches (635 mm) deep maximum, and 30 inches (760 mm) wide minimum and shall be clear of obstructions. | Not applicable | |
| 408.2 Display Screens (General). Where stationary ICT provides one or more display screens, at least one of each type of display screen shall be visible from a point located 40 inches (1015 mm) above the floor space where the display screen is viewed. | Supports | Basic operation of the device supports this. For maintenance and setup, it is inapplicable. |
| 408.3 General. (Flashing) Where ICT emits lights in flashes, there shall be no more than three flashes in any one-second period. | Supports | The LCD screen flicker does not occur within this range. |
| 409.1 Status Indicators. Status indicators, including all locking or toggle controls or keys (e.g., Caps Lock and Num Lock keys), shall be discernible visually and by touch or sound. | Supports | All information conveyed using color is also conveyed using text and icons. All notification sounds played during operation of the device are accompanied by visual UI elements. |
| 410.1 Color Coding. Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Supports | All information conveyed using color is also conveyed using text and icons. |
| 411.1 Audible Signals. Where provided, audible signals or cues shall not be used as the only means of conveying information, indicating an action, or prompting a response. | Supports. | All notification sounds played during operation of the device are accompanied by visual UI elements. |
| 412.2.1 Volume Gain for Wireline Telephones. Volume gain conforming to 47 CFR 68.317 shall be provided on analog and digital wireline telephones. | Not applicable | |
| 412.2.2 Volume Gain for Non-Wireline ICT. A method for increasing volume shall be provided for non-wireline ICT. | Not applicable | |
| 412.3.1 Wireless Handsets. ICT in the form of wireless handsets shall conform to ANSI/IEEE C63.19-2011 (incorporated by reference, see 702.5.1). | Not applicable | |
| 412.3.2 Wireline Handsets. ICT in the form of wireline handsets, including cordless handsets, shall conform to TIA-1083-B (incorporated by reference, see 702.9.1). | Not applicable | |
| 412.4 Digital Encoding of Speech. ICT in IP-based networks shall transmit and receive speech that is digitally encoded in the manner specified by ITU-T Recommendation G.722.2 (incorporated by reference, see 702.7.2) or IETF RFC 6716 (incorporated by reference, see 702.8.1). | Not applicable | |
| 412.5 Real-Time Text Functionality (HCO and VCO Support) Reserved. (Pending the outcome of rulemaking of the Federal Communications Commission (FCC) as discussed in Section III.D (Major Issues-Real-Time Text)) | Not applicable | |
| 412.5 Real-Time Text Functionality (Interoperability) Reserved. (Pending the outcome of rulemaking of the Federal Communications Commission(FCC) as discussed in Section III.D (Major Issues-Real-Time Text)) | Not applicable | |
| 412.5 Real-Time Text Functionality (Compatibility with Interactive Voice Response). Reserved. (Pending the outcome of rulemaking of the Federal Communications Commission(FCC) as discussed in Section III.D (Major Issues-Real-Time Text)) | Not applicable | |
| 412.6 Caller ID. Where provided, caller identification and similar telecommunications functions shall be visible and audible. | Not applicable | |
| 412.7 Video Communication. Where ICT provides real-time video functionality, the quality of the video shall be sufficient to support communication using sign language. | Not applicable | |
| 412.8.1 TTY Connectability. ICT shall include a standard non-acoustic connection point for TTYs. | Not applicable | |
| 412.8.2 Voice and Hearing Carry Over. ICT shall provide a microphone capable of being turned on and off to allow the user to intermix speech with TTY use. | Not applicable | |
| 412.8.3 Signal Compatibility. ICT shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols where the system interoperates with the Public Switched Telephone Network (PSTN). | Not applicable | |
| 412.8.4 Voice Mail and Other Messaging Systems. Where provided, voice mail, auto-attendant, interactive voice response, and caller identification systems shall be usable with a TTY. | Not applicable | |
| 413.1.1 Decoding and Display of Closed Captions. Players and displays shall decode closed caption data and support display of captions. | Not applicable | |
| 413.1.2 Pass-Through of Closed Caption Data. Cabling and ancillary equipment shall pass through caption data. | Not applicable | |
| 414.1.1 Digital Television Tuners. Digital television tuners shall provide audio description processing that conforms to ATSC A/53 Digital Television Standard, Part 5 (2014) (incorporated by reference, see 702.2.1). Digital television tuners shall provide processing of audio description when encoded as a Visually Impaired (VI) associated audio service that is provided as a complete program mix containing audio description according to the ATSC A/53 standard. | Not applicable | |
| 414.1.2 Other ICT. ICT other than digital television tuners shall provide audio description processing. | Not applicable | |
| 415.1.1 Caption Controls. Where ICT provides operable parts for volume control, ICT shall also provide operable parts for caption selection. | Not applicable | |
| 415.1.2 Audio Description Controls. Where ICT provides operable parts for program selection, ICT shall also provide operable parts for the selection of audio description. | Not applicable | |
| 6.2.1.2 Concurrent voice and text. Where ICT supports two-way voice communication in a specified context of use, and enables a user to communicate with another user by RTT, it shall provide a mechanism to select a mode of operation which allows concurrent voice and text. | Not applicable | |
| 6.2.2.2 Programmatically determinable send and receive direction. Where ICT has RTT send and receive capabilities, the send/receive direction of transmitted text shall be programmatically determinable, unless the RTT has closed functionality. | Not applicable |
Section 508 - Chapter 6: Support Documentation and Services
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 602.2 Accessibility and Compatibility Features. Documentation shall list and explain how to use the accessibility and compatibility features required by Chapters 4 and 5. Documentation shall include accessibility features that are built-in and accessibility features that provide compatibility with assistive technology. | Supports | *An alternate means to non-textual content is not provided which directly describes the non-textual content. |
| 602.3 Electronic Support Documentation. Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG (incorporated by reference, see 702.10.1). | Partially supports | *When shifting focus using cursor keys, a shifting order may not coincide with an order of displayed elements. |
| 602.4 Alternate Formats for Non-electronic Support Documentation. Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request. | Supports | Product support documentation will be |
| 603.2 Information on Accessibility and Compatibility Features. ICT support services shall include information on the accessibility and compatibility features required by 602.2. | Not applicable | An evaluation of the accessibility features of products will be provided upon request in electronic format. |
| 603.3 Accommodation of Communication Needs. Support services shall be provided directly to the user or through a referral to a point of contact. Such ICT support services shall accommodate the communication needs of individuals with disabilities. | Supports | Canon U.S.A., Inc. provides support services accommodating users with disabilities through OKCANON assistance, TTY support at (866) 251-3752. Canon otherwise available to U.S. federal government agencies through Federal Relay. |
WCAG Report
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.1.1 Non-text Content(A): All non-text content that is presented to the user has a text alternative that serves the equivalent purpose, except for the situations listed below. | Does not Support | An alternate means to non-textual content is not provided which directly describes the non-textual content. |
| 1.2.1 Audio-only and Video-only (Prerecorded) (A): For prerecorded audio-only and prerecorded video-only media, the following are true, except when the audio or video is a media alternative for text and is clearly labeled as such: - Prerecorded Audio-only - Prerecorded Video-only |
Not applicable | |
| 1.2.2 Captions (Prerecorded) (A): Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such. | Not applicable | |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) (A): An alternative for time-based media or audio description of the prerecorded video content is provided for synchronized media, except when the media is a media alternative for text and is clearly labeled as such. | Not applicable | |
| 1.2.4 Captions (Live) (AA): Captions are provided for all live audio content in synchronized media. | Not applicable | |
| 1.2.5 Audio Description (Prerecorded) (AA): Audio description is provided for all prerecorded video content in synchronized media. | Not applicable | |
| 1.3.1 Info and Relationships(A): Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text. | Supports | Explanations are conveyed primarily via text, but for information that requires cursor movement to be properly conveyed the use of JAWS is required for increased accessibility. |
| 1.3.2 Meaningful Sequence(A): When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined. | Partially supports | For cases where the order in which information is presented could affect its meaning, that information is presented in the same order whether or not voiceover is used. However, for information that requires cursor movement to be properly conveyed, the use of JAWS is required for increased accessibility. |
| 1.3.3 Sensory Characteristics(A): Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, color, size, visual location, orientation, or sound. | Partially supports | Explanations of content and controls are conveyed via text and do not ever rely solely upon the user's ability to determine sequence. |
| 1.3.4 Orientation(AA): Content does not restrict its view and operation to a single display orientation, such as portrait or landscape, unless a specific display orientation is essential. | Supports | |
| 1.3.5 Identify Input Purpose(AA): The purpose of each input field collecting information about the user can be programmatically determined when: The input field serves a purpose identified in the Input Purposes for User Interface Components section; and The content is implemented using technologies with support for identifying the expected meaning for form input data. |
Partially Supports | The Remote UI itself does not provide this information, but support is provided for the login and password information when accessed through a PC browser. |
| 1.4.1 Use of Color(A): Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. | Supports | Remote UI does not use color-coding as the only means of conveying information. It has text information with color-coding. Information and instructions in Remote UI are not communicated only through color. They have context or markup. |
| 1.4.2 Audio Control(A): If any audio on a Web page plays automatically for more than 3 seconds, either a mechanism is available to pause or stop the audio, or a mechanism is available to control audio volume independently from the overall system volume level. | Supports | The remote UI for this product does not play any audio. |
| 1.4.3 Contrast (Minimum)(AA): The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following: | Supports | Displayed text meets contrast requirements/standards. |
| 1.4.4 Resize text(AA): Except for captions and images of text, text can be resized without assistive technology up to 200 percent without loss of content or functionality. | Supports | Users may resize text while operating the device via the remote UI on a standard PC browser without any loss of functionality. |
| 1.4.5 Images of Text(AA): If the technologies being used can achieve the visual presentation, text is used to convey information rather than images of text. | Supports | The remote UI does not use any images of text. |
| 1.4.10 Reflow (AA): Content can be presented without loss of information or functionality, and without requiring scrolling in two dimensions for: • Vertical scrolling content at a width equivalent to 320 CSS pixels; • Horizontal scrolling content at a height equivalent to 256 CSS pixels. |
Partially Supports | Support is provided for screens other than the Job Log screen. |
| 1.4.11 Non-text Contrast(AA): The visual presentation of the following have a contrast ratio of at least 3:1 against adjacent color(s): • User Interface Components: Visual information required to identify user interface components and states, except for inactive components or where the appearance of the component is determined by the user agent and not modified by the author; • Graphical Objects: Parts of graphics required to understand the content, except when a particular presentation of graphics is essential to the information being conveyed. |
Supports | |
| 1.4.12 Text Spacing(AA):In content implemented using markup languages that support the following text style properties, no loss of content or functionality occurs by setting all of the following and by changing no other style property: Line height (line spacing) to at least 1.5 times the font size; Spacing following paragraphs to at least 2 times the font size; Letter spacing (tracking) to at least 0.12 times the font size; Word spacing to at least 0.16 times the font size. |
Supports | |
| 1.4.13 Content on Hover or Focus(AA): Where receiving and then removing pointer hover or keyboard focus triggers additional content to become visible and then hidden, the following are true: Dismissible: A mechanism is available to dismiss the additional content without moving pointer hover or keyboard focus, unless the additional content communicates an input error or does not obscure or replace other content; Hoverable: If pointer hover can trigger the additional content, then the pointer can be moved over the additional content without the additional content disappearing; Persistent: The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid. |
Not applicable | |
| 2.1.1 Keyboard(A): All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints. | Supports | Remote UI allows the user to move through the software using the "Tab" and "Shift + Tab" keys. Operations may be executed using the "Enter" key. |
| 2.1.2 No Keyboard Trap(A): If keyboard focus can be moved to a component of the page using a keyboard interface, then focus can be moved away from that component using only a keyboard interface, and, if it requires more than unmodified arrow or tab keys or other standard exit methods, the user is advised of the method for moving focus away. | Supports | Any component to which focus may be moved using only a keyboard may also have focus moved away from it using only a keyboard. |
| 2.1.4 Character Key Shortcuts (A): If a keyboard shortcut is implemented in content using only letter (including upper- and lower-case letters), punctuation, number, or symbol characters, then at least one of the following is true: Turn off: A mechanism is available to turn the shortcut off; Remap: A mechanism is available to remap the shortcut to use one or more non-printable keyboard characters (e.g. Ctrl, Alt, etc); Active only on focus: The keyboard shortcut for a user interface component is only active when that component has focus. |
Not applicable | |
| 2.2.1 Timing Adjustable(A): For each time limit that is set by the content, at least one of the following is true: • Turn off: The user is allowed to turn off the time limit before encountering it; or • Adjust: The user is allowed to adjust the time limit before encountering it over a wide range that is at least ten times the length of the default setting; or • Extend: The user is warned before time expires and given at least 20 seconds to extend the time limit with a simple action (for example, "press the space bar"), and the user is allowed to extend the time limit at least ten times; or • Real-time Exception: The time limit is a required part of a real-time event (for example, an auction), and no alternative to the time limit is possible; or • Essential Exception: The time limit is essential and extending it would invalidate the activity; or • 20 Hour Exception: The time limit is longer than 20 hours. |
Does not Support | It is not possible to change the amount of time before remote UI session timeout. |
| 2.2.2 Pause, Stop, Hide(A): For moving, blinking, scrolling, or auto-updating information, all of the following are true: •Moving, blinking, scrolling: For any moving, blinking or scrolling information that (1) starts automatically, (2) lasts more than five seconds, and (3) is presented in parallel with other content, there is a mechanism for the user to pause, stop, or hide it unless the movement, blinking, or scrolling is part of an activity where it is essential; and •Auto-updating: For any auto-updating information that (1) starts automatically and (2) is presented in parallel with other content, there is a mechanism for the user to pause, stop, or hide it or to control the frequency of the update unless the auto-updating is part of an activity where it is essential. |
Supports | The remote UI does not have any components which auto-update. |
| 2.3.1 Three Flashes or Below Threshold(A): Web pages do not contain anything that flashes more than three times in any one second period, or the flash is below the general flash and red flash thresholds. | Supports | Blinking or flashing objects in Remote UI such as LEDs for service calls have been evaluated. And these meet the criteria. |
| 2.4.1 Bypass Blocks(A): A mechanism is available to bypass blocks of content that are repeated on multiple Web pages. | Partially supports | The repetitive navigation links are read at the last of each page. |
| 2.4.2 Page Titled(A): Web pages have titles that describe topic or purpose. | Supports | Each remote UI page displays a title or tab that explains the purpose of the screen on which it is displayed. |
| 2.4.3 Focus Order(A): If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation, focusable components receive focus in an order that preserves meaning and operability. | Supports | All focusable components in the remote UI receive focus in an order that preserves meaning and operability. |
| 2.4.4 Link Purpose (In Context)(A): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general. | Supports | The purpose of each link in the remote UI can be determined from the link text. |
| 2.4.5 Multiple Ways(AA): More than one way is available to locate a Web page within a set of Web pages except where the Web Page is the result of, or a step in, a process. | Does not Support | When using the remote UI, it is not possible to reach a page without going through the required pages in the required order. |
| 2.4.6 Headings and Labels (AA): Headings and labels describe topic or purpose. | Supports | Each label and heading displayed in the remote UI describes purpose. |
| 2.4.7 Focus Visible(AA): Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible. | Supports | When using the remote UI, the focus of the keyboard is conveyed visually. |
| 2.5.1 Pointer Gestures(A): All functionality that uses multipoint or path-based gestures for operation can be operated with a single pointer without a path-based gesture, unless a multipoint or path-based gesture is essential. | Not applicable | |
| 2.5.2 Pointer Cancellation(A): For functionality that can be operated using a single pointer, at least one of the following is true: No Down-Event: The down-event of the pointer is not used to execute any part of the function; Abort or Undo: Completion of the function is on the up-event, and a mechanism is available to abort the function before completion or to undo the function after completion; Up Reversal: The up-event reverses any outcome of the preceding down-event; Essential: Completing the function on the down-event is essential. |
Supports | |
| 2.5.3 Label in Name(A): For user interface components with labels that include text or images of text, the name contains the text that is presented visually. | Supports | The remote UI includes a language layer in addition to HTML and natural human language is used. |
| 2.5.4 Motion Actuation(A): Functionality that can be operated by device motion or user motion can also be operated by user interface components and responding to the motion can be disabled to prevent accidental actuation, except when: Supported Interface: The motion is used to operate functionality through an accessibility supported interface; Essential: The motion is essential for the function and doing so would invalidate the activity. |
Not applicable | |
| 3.1.1 Language of Page(A): The default human language of each Web page can be programmatically determined. | Supports | There are no cases of language aside from standard human language, proper names, or technical terms used in the remote UI. |
| 3.1.2 Language of Parts(AA): The human language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text. | Supports | There are no cases of language aside from standard human language, proper names, or technical terms used in the remote UI. |
| 3.2.1 On Focus(A): When any user interface component receives focus, it does not initiate a change of context. | Supports | There are no components in the remote UI that initiate a change of context upon receiving focus. |
| 3.2.2 On Input(A): Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component. | Partially supports | The remote UI includes components which may undergo a change of context after a change in settings. |
| 3.2.3 Consistent Navigation(AA): Navigational mechanisms that are repeated on multiple Web pages within a set of Web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user. | Supports | Navigational mechanisms that are repeated throughout the remote UI occur in the same order each time they are repeated. |
| 3.2.4 Consistent Identification (AA): Components that have the same functionality within a set of Web pages are identified consistently. | Supports | The same terminology is used for the naming/labeling of components within the remote UI which have the same functionality. |
| 3.3.1 Error Identification(A): If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text. | Supports | In the remote UI, an item name is displayed along with an error description whenever possible. |
| 3.3.2 Labels or Instructions(A): Labels or instructions are provided when content requires user input. | Supports | Any content in the remote UI (such as text boxes), which require a user's input are appropriately labeled. |
| 3.3.3 Error Suggestion(AA): If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content. | Partially supports | In the remote UI, suggestions for the correction of errors are not offered for every error, but they are offered in many cases. |
| 3.3.4 Error Prevention (Legal, Financial, Data) (AA): For Web pages that cause legal commitments or financial transactions for the user to occur, that modify or delete user-controllable data in data storage systems, or that submit user test responses, at least one of the following is true: 1. Reversible: Submissions are reversible. 2. Checked: Data entered by the user is checked for input errors and the user is provided an opportunity to correct them. 3. Confirmed: A mechanism is available for reviewing, confirming, and correcting information before finalizing the submission. |
Not applicable | The remote UI does not send any information to outside sites. |
| 4.1.1 Parsing (A): In content implemented using markup languages, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique, except where the specifications allow these features. | Supports | The HTML used in the remote UI adheres to the appropriate standards. As a result, assistive technology (such as JAWS) is able to properly navigate the data. |
| 4.1.2 Name, Role, Value(A): For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies. | Supports | The HTML used in the remote UI adheres to the appropriate standards. As a result, assistive technology (such as JAWS) is able to properly navigate the data. |
| 4.1.3 Status Messages (AA): In content implemented using markup languages, status messages can be programmatically determined through role or properties such that they can be presented to the user by assistive technologies without receiving focus. | Supports |
Section 508 Report
Refer WCAG section.








