Whirlpool Major Appliance Limited Warranty

Proof of Purchase Required for Warranty Service

To obtain warranty service, attach your receipt here. Proof of purchase is mandatory. When contacting the Customer eXperience Center, please have the following information available:

• Name, address, and telephone number
• Model number and serial number
• A clear, detailed description of the problem
• Proof of purchase, including the dealer or retailer name and address

How to Make a Claim

Before arranging service, some issues can be resolved without service by visiting the "Troubleshooting" section on the Whirlpool website. For troubleshooting assistance in the U.S.A., visit https://www.whirlpool.com/owners. For Canada, visit https://www.whirlpool.ca/owners.

All warranty service is provided exclusively by authorized Whirlpool Service Providers. To arrange service, contact the Whirlpool Customer eXperience Center:

• U.S.A.: Call 1-866-698-2538
• Canada: Call 1-800-807-6777

If located outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine if a different warranty applies.

What is Covered

The sole and exclusive remedy under this limited warranty is product repair as provided herein. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country of purchase.

One (1) Year from Date of Original Purchase (Parts and Labor Included)

Whirlpool brand of Whirlpool Corporation or Whirlpool Canada, LP (referred to as “Whirlpool”) will cover factory-specified replacement parts and labor to correct defects in materials or workmanship that existed at the time of purchase. At its sole discretion, Whirlpool may replace the product. If the product is replaced, the appliance will be warranted for the remaining term of the original unit's warranty period.

Years Two (2) Through Five (5) from Date of Original Purchase (Certain Component Parts & Labor Included)

Whirlpool will cover factory-specified replacement parts and labor for the following component parts to correct non-cosmetic defects in materials or workmanship that prevent the major appliance's function and existed at the time of purchase:

What is Not Covered

1. Commercial, non-residential, or multiple-family use, or use inconsistent with product instructions and manuals.
2. In-home instruction on how to use the product.
3. Repairs to correct improper maintenance, installation not in accordance with installation instructions or electrical/plumbing codes, or repair of household electrical/plumbing systems.
4. Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions).
5. Defects or damage resulting from accident, misuse, abuse, alteration, fire, floods, acts of God, improper installation, or use with non-genuine Whirlpool parts or accessories.
6. Repairs to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
7. Cosmetic damage (e.g., scratches, dents, chips, and other damage to appliance finishes), unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days from the date of purchase.
8. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments (e.g., high salt concentrations, high moisture or humidity, or exposure to chemicals).
9. Product pick-up or delivery. This product is intended for in-home repair (excludes countertop microwaves which must be packaged and shipped to a Whirlpool designated service company at the consumer's expense).
10. Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
11. Repair, removal, or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative panels, flooring, cabinetry, islands, countertops, drywall) that interfere with servicing, removal, or replacement of the product.
12. Appliances with original, factory-installed model/serial numbers removed, altered, or not easily determined.
13. Conversion of your product from natural gas to propane gas or vice versa, or reversal of appliance doors.
14. Incidental or consequential damages (e.g., loss of food or medicine) resulting from appliance breakdown.

Disclaimer of Implied Warranties

Implied warranties, including any implied warranty of merchantability or implied warranty of fitness for a particular purpose, are limited to ten years or the shortest period allowed by law. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you.

How State Law Applies

This warranty provides specific legal rights, and you may also have other rights that vary from state to state or province to province.

Notes

This section is reserved for any additional notes or information.