Terra AC: ChargerSync App & Webportal

Marc Heines

Terra AC: ChargerSync App & Webportal

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ABB Terra AC ChargerSync Anleitung (PDF)

ABB Terra mit Ladesteckdose, RFID und 4G (22 kW | 32 A) | e-mobileo.de

ABB Terra AC Monitoring Verwaltung 3
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JUNE 2020
Terra AC: ChargerSync App & Essentials Operational portal
Introduction

© Copyright 2020 ABB. All rights reserved.

Document ID.:

Rev.:

-- Agenda
· Introduction · ChargerSync App · ChargerSync Essentials Operational portal

September 30, 2020

Slide 2

-- Introduction
Fully connected
ChargerSync Smartphone App

September 30, 2020

Slide 3

· User is typically the owner/ EV driver that creates an account on the app and then adds a charger to the account.
· One charger can be operated by multiple smart phones if they all share the same account (with same username and password). This allows multiple people to share an access controlled charger.

-- Introduction
Fully connected
ChargerSync Smartphone App

September 30, 2020

Slide 4

For home and single use cases
Functionality: ­ Authentication ­ Adding a charger (and unbinding a charger) ­ Firmware upgrade ­ Load balancing - adjust to static power limit ­ Energy Plan ­ Schedule ­ Status monitoring ­ Troubleshoot ­ Statistics

-- Introduction
Fully connected
ChargerSync Smartphone App

For home and single use cases
Functionality ­ to be released later: ­ Charger Link - Network connectivity options ­ Map ­ Message

September 30, 2020

Slide 5

-- Introduction
Fully connected
ChargerSync Essentials Operational portal

September 30, 2020

Slide 6

· User is typically the remote administrator of a site/installation/group of chargers that creates an account and adds numerous chargers and users to the account.
· Main portal for configuration and monitoring of cloud based load management.
· Allowing the owner to connect to the charger when the charger is online (via LAN/Wifi/4G) to do advanced configuration, view charging status, statistics and errors.
· Used for mapping various RFID cards in groups and priority to the accounts
· Allows to top up each card with virtual money and to specify a cost per kWh.

-- Introduction
Fully connected
ChargerSync Essentials Operational portal [Beta]

September 30, 2020

Slide 7

For larger businesses and charging sites
Selected functionality: ­ Configure charging site ­ Operate charging site ­ Add multiple chargers ­ Manage user group & authentication ­ Detailed usage and status monitoring ­ Revenue data ­ Static load management ­ Hybrid load management (will be subscription based first 6
months for free) ­ Remote control ­ OCPP logs ­ Logs of charging sessions

-- Introduction
Fully connected

Terra Config Smartphone App for ABB employee only, for non ABB use release August

For installers or technical operator
Specific account is required to enable installer Terra Config App) Functionality: ­ Device Sync - to synchronize charger with ABB back-end server ­ Firmware + Device info ­ Device update ­ Load balance - to configure by installer maximum charge current
by static limit vs grid/ cable connection ­ OCPP configuration ­ Connectivity options + configuration like 4G and WIFI ­ Enable externals RFID cards

September 30, 2020

Slide 8

-- App

-- Where to find the ChargerSync App?
By `ChargerSync' in App or Google play store Note: Previously downloaded iOS App version need to be updated.

September 30, 2020

Slide 10

-- Create an account + log in
Create your own free account (For the EV driver)

September 30, 2020

Slide 11

-- Add Terra AC to your account
1. Install Terra AC 2. Select `Add Charger' in home screen 3. Scan (top) barcode on the charger or manually input the charger serial number. 4. Enter the PIN code which can be found with the RFID card. This will establish the `binding' between user account and charger.
Note: !Do not lose the PIN code. In case of loss, there is a separate manual service team ticket procedure.

September 30, 2020

Slide 12

-- Home screen ­ Firmware Update
Update charger firmware to latest available version · Update takes +/- 5 min · Keep charger and phone powered during update · Keep Bluetooth connection and phone network
settings untouched · !Do not upgrade during charging session

September 30, 2020

Slide 13

-- Home screen ­ Static Load Balance
With Load Balance a user selected power limit can be set. The option `Set manually' is ready preselected. The option `Smart meter' will be released later. · By sliding the blue dot in the bar preferred
percentage can be set. · Confirm by `OK'
To limit energy costs in peak energy period.

September 30, 2020

Slide 14

-- Home screen ­ Energy Plan
With Energy Plan price per kWh can be set and can be used for own energy monitoring.
Different currency and time of use prices will be released later.

September 30, 2020

Slide 15

-- Home screen ­ Schedule
With Schedule specific charge time period(s) can be set to start delayed charge session. Free access mode as there is no authorization needed when making use of Schedule.

September 30, 2020

Slide 16

-- Home screen ­ Charger Link

With Charger Link the connectivity option can be selected between charger and ABB server back-end. Available connectivity options depends on charger model.
Options are LAN, WIFI, 4G (is optional feature)
Charger Link function in Charger Sync app currently not supported will be released later.
LAN = plug & play (requires an ethernet cable) WIFI = settings can be configured via Terra Config App 4G = certain (nano) sim cards work automatically or can otherwise configured via Terra Config App

September 30, 2020

Slide 17

-- Home screen ­ Charger Care
Basic Trouble Shooting guide for the EV driver can be in Charger Care. With Diagnosis the charger log file can be found (to be released later).

September 30, 2020

Slide 18

-- Home screen ­ Start ­ Charging
When connecting the charger to the EV the status message bar will change from 'Available' to 'Connected'. Charge session can be start via red 'Start Charge' button . The charge session will start after quick check between charger and EV (seconds). Status message bar will change in 'Charging'.

September 30, 2020

Slide 19

-- Charging monitoring data
When charging the following monitoring data can be displayed per phase: Current, Power and Voltage.

September 30, 2020

Slide 20

-- Charging Complete
To Stop the charge session can be done via the red 'stop' button. Status bar will change in 'Charging complete'. Charge session details will be showed in `Completed'. All Charge sessions can be found with 'Charging Activity'.

September 30, 2020

Slide 21

-- Home screen ­ Me ­ User Account
User account details can be found in `Me'. As well the option to 'Log Out' from user account.

September 30, 2020

Slide 22

-- Home screen ­ Me ­ Unbind the Charger

In 'My devices' the list of owned device(s) to the user account can be found. (Authentication via PIN code)
To remove the device(s) from the user account can be done via `unbind' option. Slide the device from right to left and use the red delete bin to open the unbind option. By 'Unbind' the charger will be removed from the user account. Note: the owner of the PIN code is the owner of the Charger

September 30, 2020

Slide 23

-- Home screen ­ Me ­ Charger Sync App version
In 'About ChargerSync' the App version number can be found.

September 30, 2020

Slide 24

-- Portal

-- ChargerSync Essentials Operational portal
Available in August as a self subscription basic level operator portal
Account owner can be the remote administrator of a site/installation/group of chargers. In order to do that the owner creates an account and adds chargers and users to that account.

September 30, 2020

Slide 26

-- ChargerSync Essentials Operational portal - Charging Site
Example of Charging Site:
Charging Site `test site Delft' with two chargers
List of chargers can be filtered by Connector type/phase(s)/status/rated power
To Add new charger

September 30, 2020

Slide 27

-- ChargerSync Essentials Operational portal - Charging Site
Example of Charging Site:
Status connectivity option
Remote control Restart/stop/status details/ static load management
Set Static load management percentage
Switch off/on or configure Hybrid load management

-- ChargerSync Essentials Operational portal - Charger Details
Charger status list of Charging sessions Energy & Cost overview Session Details Charger status during charge session

September 30, 2020

Slide 29

-- ChargerSync Essentials Operational portal

Relation between user group and site group

Charger n:1
Charging Site 1:1

Charging Card (online) n:1
User Charging Account 1:1

Charging Site Group

User Group

Company

When creating the company by default it creates the Charging Site Group and User Group

September 30, 2020

Slide 30

Charging Site

Charging Site Group User Group

User A

User B

User C

-- ChargerSync Essentials Operational portal - User Management
In User Management, Charging Account management account can be operated.
RFID card number
User details

September 30, 2020

Slide 31

-- ChargerSync Essentials Operational portal - User Management
In User Management, Charging card Account card balance can be operated.
User details
Balance

September 30, 2020

Slide 32

-- ChargerSync Essentials Operational portal - Charging session
List of sessions Details per session Session charge curve

September 30, 2020

Slide 33


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