MX ONE Install and Upgrade
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MX ONE Install and Upgrade
MX ONE Install and Upgrade - Mitel
see Figure 30: Secure Main cables. NOTE: It is mandatory to follow the suppliers Installation User guide/Manuals. Installing the AC/DC Unit.
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MiVoice MX-ONE Install and Upgrade Release 7.1 July 11, 2019 Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel NetworksTM Corporation (MITEL�). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation. Trademarks The trademarks, service marks, logos and graphics (collectively "Trademarks") appearing on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or others. Use of the Trademarks is prohibited without the express consent from Mitel. Please contact our legal department at legal@mitel.com for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer to the website: http://www.mitel.com/trademarks. �,TM Trademark of Mitel Networks Corporation � Copyright 2019, Mitel Networks Corporation All rights reserved Contents Chapter: 1 Installation - Software Only . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SW Only Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Virtual Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 No Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Network Redundancy by Using Ethernet Bonding . . . . . . . . . 5 Obtaining a Digital Certificate for the SNM . . . . . . . . . . . . 6 Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Turnkey Installation Preparations . . . . . . . . . . . . . . . . . .10 SW Only Preparations . . . . . . . . . . . . . . . . . . . . . . . .10 Virtual Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Installation and Initial Configuration . . . . . . . . . . . . . . . . . . . .10 Recovery Image Installation . . . . . . . . . . . . . . . . . . . . .10 SW Only Installation . . . . . . . . . . . . . . . . . . . . . . . . .11 SLES12 Update Packages . . . . . . . . . . . . . . . . . . . . . . .12 Network and System Configuration . . . . . . . . . . . . . . . . .12 Initial Setup of the Master Server . . . . . . . . . . . . . . . . . .12 Initial Setup Of Other Servers . . . . . . . . . . . . . . . . . . . .15 Configuring the Entire System (from Master Server) . . . . . . .16 Post-Installation Configuration . . . . . . . . . . . . . . . . . . .22 Optional Programs . . . . . . . . . . . . . . . . . . . . . . . . . .22 Optional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Other Optional Software . . . . . . . . . . . . . . . . . . . . . . .23 Recovering from Failure . . . . . . . . . . . . . . . . . . . . . . .23 Completing the Configuration . . . . . . . . . . . . . . . . . . . . . . . .24 Configure the Media Gateways . . . . . . . . . . . . . . . . . . .24 Configure MGU Interfaces by Command . . . . . . . . . . . . . . . . . . 24 Configuration Changes in Other Systems in the Private Network (Optional) 25 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Renewing Certificates . . . . . . . . . . . . . . . . . . . . . . . .27 Changing MX-ONE Service Node IP Address and Network Name 28 CHANGING AUTHENTICATION Login FROM LINUX TO MX-ONE PROVISIONING MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Increasing Heap Memory Size in Jboss Configuration File . . . .28 Redundancy Considerations . . . . . . . . . . . . . . . . . . . . . . . . .31 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Network Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Server Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 HLR Backup/Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Server Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 HLR Backup/Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Other Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 MGU Board Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Prerequisites for MGU Boards . . . . . . . . . . . . . . . . . . .35 Set eth0 and Default GW Addresses . . . . . . . . . . . . . . . .36 Boot Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Installation Test for MiVoice MX-ONE . . . . . . . . . . . . . . . . . . .37 Chapter: 2 Installation - Virtual Appliance . . . . . . . . . . . . . . . . . . . . . . 39 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Glossary and Acronyms . . . . . . . . . . . . . . . . . . . . . . .39 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Importing the Virtual Appliance . . . . . . . . . . . . . . . . . . . . . . .40 Importing on a Single ESXi Host (From ESXi 6.5) . . . . . . . . . .40 Importing on a Single ESXi host (From ESXI 6.0 Or Earlier) . . . .40 Importing into a vCenter cluster . . . . . . . . . . . . . . . . . .41 Post-Configuration of a Newly Imported MX-ONE VM . . . . . . . . . .42 Installing and Configuring MX-ONE . . . . . . . . . . . . . . . . . . . . .42 Chapter: 3 Installation - Turnkey Solution . . . . . . . . . . . . . . . . . . . . . . 43 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Site Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Grounding and Earthing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Overview MiVoice MX-ONE Products . . . . . . . . . . . . . . . . . . . .44 Boards in MiVoice MX-ONE . . . . . . . . . . . . . . . . . . . . .44 Mitel MX-ONE Chassis . . . . . . . . . . . . . . . . . . . . . . . .45 MX-ONE 1U chassis, prod no. 87l00032Baa-a . . . . . . . . . . . . . . 45 MX-ONE Lite, 3U chassis, Prod No. 87L00039BAA-A . . . . . . . . . 46 MX-ONE Classic, 7U chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Fan Unit (for 7U Chassis) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 AC/DC Power Units . . . . . . . . . . . . . . . . . . . . . . . . . .48 51305282, 2U Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Battery String . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . .50 Installation Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Earthing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Installing Chassis in a Cabinet . . . . . . . . . . . . . . . . . . . . . . . .51 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Connection of External Cables . . . . . . . . . . . . . . . . . . . . . . . .53 Alarm Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Software Installation and Configuration . . . . . . . . . . . . . . . . . .53 Installation Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Basic Installation Test . . . . . . . . . . . . . . . . . . . . . . . .54 Installation Test for MiVoice MX-ONE . . . . . . . . . . . . . . .54 Concluding Routines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Installation Preparation and Earthing . . . . . . . . . . . . . . . . . . . .55 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . .55 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Installation Preparation . . . . . . . . . . . . . . . . . . . . . . .56 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 ESD Wrist Strap in Conjunction with Service . . . . . . . . . . . .56 Delivery Documents . . . . . . . . . . . . . . . . . . . . . . . . .58 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Earthing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Earthing the Cabinets . . . . . . . . . . . . . . . . . . . . . . . .59 Mounting Earthing Bar . . . . . . . . . . . . . . . . . . . . . . . .61 Installing Chassis in a Cabling . . . . . . . . . . . . . . . . . . . . . . . .63 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Installing Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Mounting Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Installing Supporting Captive Nuts . . . . . . . . . . . . . . . . . . . . . . . 78 Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Installing AC/DC Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Installing MX-ONE Classic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Installing the Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Installing Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Installing MX-ONE 1U chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Installing MX-ONE Lite 3U . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Installing a Cabinet Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Installing Boards and Cabling . . . . . . . . . . . . . . . . . . . . . . . 104 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Installing boards . . . . . . . . . . . . . . . . . . . . . . . . . . 105 ASU-II and ASU Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 MGU2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Empty Board Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Dummy Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Connectors and LEDs on Board Fronts . . . . . . . . . . . . . . . . . . . 108 Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Connector Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Cable Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Connecting Internal Power Cables . . . . . . . . . . . . . . . . . . . . . . . 120 Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Extension and Trunk Line Cable Structure . . . . . . . . . . . . . . . . 126 Connection of External Cables . . . . . . . . . . . . . . . . . . 131 Line Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Analog Extensions ELU34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Digital Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Cordless Extensions ELU31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Analog External Lines, TLU80 and TLU83 . . . . . . . . . . . . . . . . . 135 Digital External Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Through-Connection on Power Failure or Processor Malfunction 137 Call Metering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Private Trunk Lines (tie lines) . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Fan Unit Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 MX-ONE Lite, 3U unit, External Alarm . . . . . . . . . . . . . . . . . . . . 142 Chapter: 4 AC/DC Unit Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 AC/DC Alarm through MGU . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Installing and Configuring MiVoice MX-ONE . . . . . . . . . . . . . . . 146 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Major Release . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Dot Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Service Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Hotfix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Backup Present System . . . . . . . . . . . . . . . . . . . . . . 148 Upgrade at Low Traffic . . . . . . . . . . . . . . . . . . . . . . . 148 Ensure Sufficient Disk Space . . . . . . . . . . . . . . . . . . . . 148 Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 OS Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 MX-ONE Telephony System Upgrade . . . . . . . . . . . . . . . 149 Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 SLES 12 Update Packages . . . . . . . . . . . . . . . . . . . . . 149 Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Prepare for Installation of SLES 12 SPx . . . . . . . . . . . . . . . . . . . 150 Rollback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 MX-ONE Running On Virtualized Environment . . . . . . . . . 153 MX-ONE Running On Standard (Bare Metal) Environment . . . 153 Network Definitions . . . . . . . . . . . . . . . . . . . . . . . . 153 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Virtualized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Setting up a Network Using VMware . . . . . . . . . . . . . . . . . . . . 154 Deploy MiVoice MX-ONE OVA . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Setting up Microsoft Hyper-V� for MiVoice MX-ONE . . . . . . . 163 Standard Infrastructure . . . . . . . . . . . . . . . . . . . . . . 172 Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Deploy MiVoice MX-ONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 PC-Regen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Collecting the Current Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Send the Data to the New System . . . . . . . . . . . . . . . . . . . . . . . 175 Media Gateway and Media Server Setup . . . . . . . . . . . . . . . . . 176 Migrating Provisioning Manager and Service Node Manager . 176 Backup Service Node Manager (Manager Telephony Server in MX-one 5.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Backup Provisioning Manager (Manager Provisioning in MX-ONE 5.0) 177 Restore Service Node Manager . . . . . . . . . . . . . . . . . . . . . . . . . 179 Restore Provisioning Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Verify Provisioning Manager and Service Node Manager setup 181 Migration Process . . . . . . . . . . . . . . . . . . . . . . . . . 197 Migration Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Migration Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Final Verification . . . . . . . . . . . . . . . . . . . . . . . . . . 203 CHAPTER 1 Installation - Software Only INTRODUCTION INSTALLATION - SOFTWARE ONLY This topic describes the SW installation and initial configuration of the MX-ONE. Introduction This document describes the SW installation and initial configuration of the MX-ONE. The installation can be of the following three types: Turnkey solution The customer has bought both server and SW from Mitel. Mitel provides the operating system SUSE Linux Enterprise Server 12 SP4 (SLES 12 SP4 x86_64) and containing the MX-ONE Software included on Recovery Image. SW Only The customer provides its own SLES 12 SP4 x86_64 compatible Server and Operating System, OS (SLES 12 SP4 x86_64) including Linux support subscription. Mitel provides a Media Kit containing the MX-ONE Software. OS needs to be installed on the server(s). For details, see SW Only Installation on page 12.The hardware clock of the server must also be set to a rather accurate value. Virtual Appliance A virtual appliance is a virtual machine image designed to run on a virtualization platform. The MX-ONE Service Node Virtual appliance includes the Operating System (SLES 12 SP4 x86_64) and the MX-ONE Software. A template file with all settings needed for a new virtual machine is included on the Recovery Image, use the media to install the operating system and application. The MX-ONE Service Node Virtual Appliance runs on top of a VMware infrastructure, vSphere ESXi 5.5 hypervisor (minimum). This means that of the ASUs, only ASU-II supports virtualization, and ASU-II only supports vSphere ESXi 5.5 (up to U3), i.e. no later versions. Note that Mitel does not supply any VMware software together with the MX-ONE Service Node. Scope The installation and initial configuration of the MX-ONE takes place upon first startup of the system. The first part of the document specifies the preparation steps for the Installing OS and configuring the application. The media gateways are initiated after the initial system configuration. Note: For Linux related configuration questions, see the SuSE Linux Enterprise Server 12 documentation, https://www.suse.com/documentation. 1 CHAPTER 1 INTRODUCTION INSTALLATION - SOFTWARE ONLY Target Group The target group for this document is personnel installing and configuring software for the MX-ONE. Prerequisites General Before proceeding with the software installation: � Make sure all cables are firmly connected and all hardware is properly installed. See the installation instructions for INSTALLING MX-ONE HARDWARE. � The layout of the network must be defined. See the description for MX-ONE SYSTEM PLANNING. � It is recommended for engineers installing the MX-ONE to be acquainted with the following areas: � MX-ONE Service Node � MX-ONE Service Node � MX-ONE Lite (3U, with MGU board) � MX-ONE 1U (former Slim, with MGU board) � MX-ONE Classic (7U, with MGU board) � MX-ONE Media Server (SW variant for SIP-only scenarios). See description of the MX-ONE Media Server for installation instructions for the MX-ONE Media Server. � Certification � TCP/IP Networks � XML � Linux � Databases, like Cassandra, LDAP, SQL, AD � The following equipment is necessary: � VGA screen � Keyboard � DVD Reader � USB memory � Mouse (if needed) � USB hub (in case a USB mouse is used) � Special consideration must be taken for the system database (Cassandra) deployment and server requirements. For systems larger than 6 Service Node servers/LIMs, it is recommended to deploy the system database on a stand-alone server (i.e. not co-located with the SN). See the description SYSTEM DATABASE (CASSANDRA) . � Special consideration must be taken for redundancy. See chapter Redundancy Considerations on page 30. SW Only Installation Note: The customer provides its own SLES 12 SP4 compatible server and Operating System (including Linux support subscription). These are the minimum requirements for the MX-ONE Service Node when performing a SW Only installation. For a server with up to 1000 extensions (users): 2 CHAPTER 1 OVERVIEW INSTALLATION - SOFTWARE ONLY � Processor: 2 GHz Intel Celeron J1900 2.0 GHz Quad core (ASU Lite) � RAM memory: 8 GB � Disc: 120 GB � Intel x86 architecture � Chipset with watchdog implementation � LAN ports: 2 (100 or 1000 Mb/s) � USB: 2 (USB 2.0 at least) � Console I/O For a server with up to 7500 extensions (users) the following minimum requirements apply. � Processor: Intel i7 2.4 GHz Quad Core (or equivalent) (ASU-II) � RAM memory: 16 GB � Disc: 250 GB � Intel x86 architecture � Chipset with watchdog implementation � LAN ports: 2 (100 or 1000 Mb/s) � USB: 2 (USB 2.0 at least) � Console I/O The following CDs or DVDs must be available: � SuSE Linux Enterprise Server 12 SP3, bootable media � MX-ONE Media Kit For larger installations (up to 15000 extensions) industry standard Intel X86 server, such asDELL Poweredge R3x0 series with a Xeon E3-12XX V5 3.0 Ghz Quad Core or later CPU, with 32GB memory minimum should be used. Virtual Appliance For more information, see description MX-ONE SERVICE NODE VIRTUALIZATIONand installation instruction MX-ONE SERVICE NODE VIRTUAL APPLIANCE.. Overview General The MX-ONE can comprise one or several MX-ONE Service Nodes, each, depending on the type of media gateway, can serve from one to fifteen media gateways. For more information, see the installation instructions for INSTALLING MX-ONE HARDWARE. Each MX-ONE Service Node is assigned a Server number. Server 1 will distribute the configuration data to all other Servers. Also, Server 1 hosts the MX-ONE Service Node Manager, which provides a web interface to set the telephony related data for the system, like number series, operators, and so on, after the initial configuration. MX-ONE Provisioning Manager can be installed on any server part of the system or on a stand-alone. It is used for configuring user settings. 3 CHAPTER 1 PREPARATIONS INSTALLATION - SOFTWARE ONLY Network redundancy can be achieved by connecting the servers to a redundant network infrastructure and using Ethernet bonding. Server redundancy is achieved by arranging the servers in clusters. A cluster is a number of servers with one designated standby server. The MX-ONE can have a maximum of 10 servers defined per cluster. For more information about redundancy, see the description for MIVOICE MX-ONE. Basic network configuration data setup for every Server needs to be done locally. The media gateways are added to the system after the system configuration, in the post-installation routines. Note: In a system with more than 32 Servers (LIMs), it is recommended to configure a Standard Server, with large hard disk capacity as Server 1, or else it will not be possible to upgrade the system. Note: Do not use YAST, since it may cause system malfunctions. (Instead use the mxone_maintenance tool). Workflow Depending on the type of installation, use of HTTPS, TLS and so on, the procedure for installation and initial configuration differ: 1. Obtain digital certificate (only if HTTPS or TLS is used) 2. Collect needed IP addresses for the system 3. Install operating system and application 4. Perform Network setup for Server 1 (LIM 1) 5. Perform network setup for all other servers 6. Configure the entire system and perform the installation 7. Reconfigure MX-ONE Service Node Manager if HTTPS is used as mxone_admin using MX-ONE maintenance tool. 8. Initial configuration completed Preparations Installation and network configuration is done at once, starting with the server that should be Server 1. Configure the network on Server 1, continue with the rest of the server in the system. � NOTE: Before the installation can begin, the network configuration must be known. � New installation of server 1 will change the system Hardware ID. It is strongly recommended that a permanent license file is ordered after Installation Test for MX-ONE is completed. No Redundancy When redundancy is not used, the MX-ONE can be configured with only one LAN interface. 4 CHAPTER 1 PREPARATIONS INSTALLATION - SOFTWARE ONLY On the Media Gateway Unit (MGU, meaning either MGU board or MX-ONE Media Server) both control and media is accessed on the same LAN interface. The MGU board is either located in an MX-ONE Lite, MX-ONE Slim or in an MX-ONE Classic media gateway. The MX-ONE Media Server is either co-located with the MX-ONE Service Node or running on a separate server. The MX-ONE system database is either co-located with the MX-ONE Service Node or running on a separate server, but is not shown here. A non-redundant scenario with MGU and MS media gateways Network Redundancy by Using Ethernet Bonding By using Ethernet bonding, a switched network with a single subnet can be used for network redundancy. When using Ethernet bonding, two Ethernet interfaces are aggregated to a logical unit where one interface is active at a time, while the other interface acts as a backup. The two interfaces share the same IP and MAC addresses. If one of the interfaces fails, the other one will become active and continue to serve the operations, and the MX-ONE Service Nodes will be available on the functioning interface. Ethernet bonding is only supported in the MX-ONE Service Nodes. The MGU has implemented a link fail-over mechanism that provides a similar functionality, if the active link fails the backup link will take over, see Example 2 for details. The allowed configurations for network redundancy using Ethernet bonding are shown in Figure 2. 5 CHAPTER 1 PREPARATIONS INSTALLATION - SOFTWARE ONLY Figure 1.1: Server redundancy with Ethernet bonded network redundancy. System database is not shown here. The MGU set up as for a non-redundant system. see Example 1on page 25 for more details. Obtaining a Digital Certificate for the SNM The MX-ONE supports HTTPS for secure access to the web-based MX-ONE Service Node Manager. During the installation, the system is configured to use either standard HTTP or HTTPS. With HTTPS, it is necessary to configure a private key, and a digital certificate, to be used in the system. For more information about the MX-ONE Provisioning Manager and MX-ONE Service Node Manager certificate handling, see the description for AD AUTHENTICATION. The digital certificate can either be generated as a self-signed certificate during the installation or bought from a commercial certificate supplier. Note that a self-signed certificate provides limited security unless the certificate is properly and securely distributed to all clients. It is recommended to use a self-signed certificate during the installation, a commercial certificate can be installed later if needed. For more information about obtaining a digital certificate, see the operational directions for CERTIFICATE MANAGEMENT. Collecting Data Before configuring the network and the system, some data must be collected. This data is used for basic network configuration. Fill in the required information in the tables below: Table 1.1:General Installation Configuration Data for server 1 (Sheet 1 of 3) Note Network data: Type of Information Value 6 CHAPTER 1 PREPARATIONS INSTALLATION - SOFTWARE ONLY Table 1.1:General Installation Configuration Data for server 1 (Continued) (Sheet 2 of 3) Note Type of Information If IPv4 is selected Master Server IPv4 address/CIDR 1) IPv4 default gateway Host name Domain name Data Center name Rack name Only if IPv6 and IPv4 dual stack Master Server IPv6 is selected address/CIDR Only if no Router Advertisement is missing IPv6 default gateway System data: It is required to use an external NTP server to have correct time setting in the system. IPv4 address to NTP server Max 3 ip addresses IPv4 address to DNS forwarder server Max 5 domain names and max Search list for host-name 256 characters lookup up Cassandra system database IPv4 address1) Only if IPv6 and IPv4 dual stack Cassandra system database is selected IPv6 address Market (country) Default (if no other market is selected) is Standard. Value 7 CHAPTER 1 PREPARATIONS INSTALLATION - SOFTWARE ONLY Table 1.1:General Installation Configuration Data for server 1 (Continued) (Sheet 3 of 3) Note Type of Information Value DiffServ Code Point for Media The Diffserv code point for media is used to divide the voice part of the IP traffic into classes. Different classes have different priorities. The traffic with the highest priority will be sent first. Default is Expedited forwarding (traffic class 101, drop precedence 110) giving DSCP 101110. Refer to the description on DiffServ found, for example, in the description for CONFIGURATION FILE FOR DBC 42X , in the chapter Diffserv settings. See RFC: 2598 DiffServ Code Point for Call Control The DiffServ code point for call control is used to divide the connection part of the IP traffic into classes. The different classes have different priorities. The traffic with the highest priority will be sent first. Default is traffic class 100 and drop precedence 110, giving DSCP 100110. Refer to the description on DiffServ found, for example, in the description for CONFIGURATION FILE FOR DBC 42X , in the chapter Diffserv settings. See RFC: 2598 1)Must belong to same subnet, when co-located system database is used. NOTE: It is recommended to print a separate copy of Table 2: Data for basic network configuration and Server (LIM) configuration on page 9 for each Server in the system and fill in the values for easy access to the information during the configuration. Data for the media gateways is needed after the system configuration. Table 1.2:Data for basic network configuration and Server (LIM) configuration (Sheet 1 of 2) Note ARP parameters (Applicable only for bonded systems) Type of Information Server (LIM) number Server host name A unique host name. ARP interval (in milliseconds) ARP validate Value Normally set to 1. 8 CHAPTER 1 PREPARATIONS INSTALLATION - SOFTWARE ONLY Table 1.2:Data for basic network configuration and Server (LIM) configuration (Continued) (Sheet 2 of 2) Note Type of Information ARP IP Target Server network interface - 1 (eth0) Primary IP address Subnet mask Default gateway Value Normally set to the default gateway address, and the media gateway address. Normally eth0. Clustering is used for server redundancy. Here each MX-ONE Service Node that belongs to the cluster is assigned an alias IP address to each of its connected LANs. For more information, see the description for MIVOICE MX-ONE, on Redundancy. NOTE: Table 3 and Table 4 refer to the Cluster related data. Table 1.3:Cluster Configuration Dat a Type of Information Cluster name Server Number The Servers that should be included in the cluster Standby Server Host Name Sync Time The time in hours and minutes when the standby server will synchronize the reload data. Value Table 1.4:Configuration Data for each Server in the Cluster Type of Information Base Address, old and new, Network Interface - 1 Base Address, old and new, Network Interface - 1 (if dual stack selected) IPv4 Addresses IPv6 Addresses Value 9 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY Turnkey Installation Preparations For more information, see operational directions Administrator User's Guide, chapter 5.1 Using recovery image. SW Only Preparations During the OS installation the appropriate Media kit (which contains a number of xml files for the installation and MX-ONE Installation package) must be available in a USB memory stick. The files contain the correct settings for the installation. NOTE: The MX-ONE will use the whole disk, and will re-format the entire disk. No other software can reside in any partition. Virtual Appliance For more information, see description MX-ONE Service Node Virtualization and installation instruction, MX-ONE Service Node Virtual Appliance. Installation and Initial Configuration Depending if the installation is a Turnkey or SW Only installation the starting point differs. � If it is a Turnkey installation the basic network configuration can be performed directly, see Recovery Image Installation chapter for more information. � If the installation is a SW Only installation the Operating System and the MX-ONE Service Node need to be installed on the server prior the basic network configuration, see chapter SW Only Installation for more information. Recovery Image Installation To install the recovery image, perform the following steps: OS Install 1. Boot the machine from the storage media with Recovery Image. 2. Enter BIOS mode. 3. Change the date if necessary. Other parameters might also need to be modified (Set Time Zone). 4. If USB is used, make sure that the boot order is: Hard disk, USB. 5. Re-boot the machine from the storage media. 6. At the initial screen select the "Install" option. Press Enter. NOTE: If the partitioning fails, the disk is not clean. Use the FDISK utility to partition the disk. For example, run fdisk from a Linux Live-CD. NOTE: Beware of the timeout when the first screen appears. In case no selection is made, the system will boot with default parameters and the configuration file will not be read. 7. Log on as root. (Default password is set to "changeme". Change it during the installation.) 10 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY 8. Restart the server by typing reboot at the shell prompt. 9. The OS is now installed on the server HW. 10. Repeat for all servers as necessary. MX-ONE Service Node Install To start the installation of MX-ONE, login as root and start the installation with command /sbin/net_setup. See chapter, Network and System Configuration for details. This will setup the network and start the installation. Always start from Server1. SW Only Installation NOTE: The customer provides its own SLES compatible server and Operating System, OS (SLES 12 SP4 x86_64) including Linux support subscription. Mitel provides a Media Kit containing the MX-ONE Software. To install the OS and the MX-ONE Service Node, perform the following steps: OS Install 1. Boot the machine from the storage media with SLES 12 SP4. 2. Enter BIOS mode. 3. Change the date if necessary. Other parameters might also need to be modified (Set Time Zone). 4. Re-boot the machine from the storage media. 5. At the initial screen: � Insert the USB memory stick. For more details, see SW Only Preparations. � In the Boot Option field (bottom of the screen), enter autoyast=usb:/// � Select Installation and press Enter. NOTE: If the partitioning fails, the disk is not clean. Use the FDISK utility to partition the disk. For example, run disk from a Linux Live-CD. � Change disks as prompted by the installation procedure. NOTE: Beware of the timeout when the first screen appears. In case no selection is made, the system will boot with default parameters and the configuration file will not be read. 6. Log on as root. (Default password is set to changeme. Change it during the installation.) 7. Unpack the MX-ONE_install package, present on Media Kit. Run <path to package>/MX-ONE_install*.bin --unpack. 8. Restart the server by typing reboot at the shell prompt. 9. The OS is now installed on the server HW. 10. Repeat for all servers as necessary. MX-ONE Service Node Install To start the installation of MX-ONE, login as root and start the installation with /sbin/net_setup command. For more details see Network and System Configuration. This will setup the network and start the installation. Always start from Server1. 11 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY SLES12 Update Packages This section is valid for both SLES Service Packs and for SLES patch packages, if the installation requires an update of the OS. See the installation instruction UPGRADING AND UPDATING TO MIVOICE MX-ONE 6.x, section SLES12 update packages for details on how the update is done. Network and System Configuration Follow the step-by-step procedures to perform the basic configuration for each server. Here the server host name, the IP address, the default gateway address, and the domain name is set. A proper network connection must be present to be able to configure and set up the system. For a system with server redundancy, the standby server is treated as an ordinary server. Perform the server installation and configuration in the following order: � Initial setup of master server � Initial setup of other servers � Configuring the entire system (from master server) � Post-installation Configuration Initial Setup of the Master Server NOTE: This section provides a high-level description of the installation steps. Not all options are described. For example, while IPv4 configuration steps are given, the IPv6 steps are not. For IPv6 configurations, follow the options that appear on the GUI when you choose IPv6. Similarly for other options such as QoS settings or network bonding, follow the options that appear in the GUI. 1. If not already done, connect to the server console - connect keyboard and monitor when real server or open console on vmware. 2. To start the network configuration log in as root and run the command: #/sbin/net_setup Figure 1.2: MX-ONE Initial Setup dialog 3. Select Yes. The System Keyboard Configuration screen appears. 4. From the System Keyboard Configuration screen, select the required Keyboard Layout. 5. Select OK. The Clock and Time Zone screen appears. 6. From the Clock and Time Zone screen, select the Region and Time Zone. 7. Select Master server (Lim1)and select OK. 12 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY Figure 1.3: Master Server (Lim1) screen 8. You can choose if bonding shall be used or not. Note that bonding may be also configured after the initial setup is done using mxone_maintenance tool. 9. Select the type of IP stack to be used - either only IPv4 or both IPv4 and IPv6 (dual stack). (In this example, only an IPv4 address is configured.) Select Configure only ipv4 and click OK. Figure 1.4: IP stack selection screen 10. Enter the configuration details such as the IPv4 address, hostname, domain name, data center name, rack name of master server, and then click OK. 11. Enter the passwords for user accounts root, mxone_admin, and mxone_user. The minimum password length is 8 characters. The basic data to continue the initial setup is now collected and the installation may start. It can be continued in the console or later after logging in through SSH. Figure 1.5: Logging in through SSH 12. Select Yes to stop the installation and continue later or select No to proceed. Regardless of the selection, confirm the data provided. If you select No, the configuration data entered will be erased and the initial setup wizard will be restarted. 13 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY Figure 1.6: Selecting No to proceed with the installation 13. After confirming, select Yes to apply the configuration. If action is completed successfully a confirmation is presented. Figure 1.7: Successful restart of network service NOTE: No refers that the server is restarted and all data is erased. 14. The initial setup for this server is now completed as master server. Figure 1.8: Completion of initial setup of the sever 15. Keep this interface to master server open and perform the initial setup of the other servers that shall be part of that system, see section INITIAL SETUP OF OTHER SERVERS. If no other servers shall be installed or when for all other servers the initial setup was completed, in the master server console press c to continue with the installation. Continue with section CONFIGURING THE ENTIRE SYSTEM (FROM THE MASTER SERVER). 14 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY Initial Setup Of Other Servers NOTE: The following procedure must be run on all servers in the system, both LIMs (that are not Lim1), and other servers such as standalone Media Servers, Cassandra server, or Provisioning Manager applications. NOTE: The intended Cassandra servers (nodes), or at least ONE Cassandra server (node), MUST be initiated before you configure the entire system, i.e. finish the initiation of the Master LIM. In other words, a functioning system REQUIRES a system database. 1. If not already done, connect to the server console - connect keyboard and monitor when real server or open console on vmware. 2. To start the network configuration log in as root (password changeme) on server1/lim1 (master server) and run the following command: #sbin/net_setup. 3. The MX-ONE Initial Setup dialog opens. Figure 1.9: MX-ONE Initial Setup dialog 4. Select Yes. The System Keyboard Configuration screen opens. 5. Select the Keyboard Layout. 6. Select OK. The Clock and Time Zone screen appears. 7. From the Clock and Time Zone screen, select the Region and Time Zone. 8. Select OK and select the type of initial setup. 9. Select Other server (Lims, Cassandra, MediaServer, ManagementServer). 15 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY Figure 1.10: Type of initial setup 10. Repeat Step 10 to Step 16 of the master server initial setup. Make sure you provide the IP address of the master server when specifying configuration details for IPv4 or IPv6. 11. After the configuration has been applied, continue the configuration in master server. Figure 1.11: System configuration in the master server console 12. Continue with the System configuration in the master server console. See, CONFIGURING THE ENTIRE SYSTEM (FROM THE MASTER SERVER). Configuring the Entire System (from Master Server) After you install LIM1 and other servers, you must go back to server1 and configure the system by using the following procedure: 1. When the Initial setup is completed for all servers those will appear in the master servers console: Figure 1.12: List of servers in the master servers console 16 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY 2. If all servers are present press c in the master server to finalize the initial setup. 3. Select the trial license type (Traditional or Feature based). Figure 1.13: Trial license type 4. In the example here Traditional is selected and click OK. 5. Next must be the IP address of the NTP server configured. NOTE: If the NTP server is not reachable or does not reply correctly, the finalization of the initial setup will stop and you have to restart it. 6. Enter the IP address to forward DNS (1-3), which is optional. You can leave it empty or enter up to three different addresses comma separated. Continue. 7. Select the market to use in the system. 17 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY Figure 1.14: Market selection 8. Next the Quality of Service settings may be modified. 18 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY 9. Next select on which server a LIM will be running. Figure 1.15: Server selection for LIM 10. Change the LIM number if needed (only for non server 1) 11. Select on which server System Database (Cassandra) shall be installed. At least one server must be selected. Figure 1.16: Server selection for System Database (Cassandra) 12. Configure an alias IP addresses for all the selected Cassandra servers. Figure 1.17: Configuring alias IP addresses for selected Cassandra servers NOTE: Ensure that the IPs are not in use in the network. 13. Select if Media Server should run on any server. 19 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY Figure 1.18: Media Server install 14. A summary of the collected data will be presented. 20 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY Figure 1.19: Collected data summary 15. After confirming the data, the installation starts and completes. Figure 1.20: Installation complete dialog 21 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY NOTE: You must log off from the root after step 15, and login to mxone-admin again before you start the post-installation configuration. Post-Installation Configuration After the successful servers installation, follow the steps in this section to conclude the configuration: 1. Configure the media gateways. See Configure the Media Gateways for more information. 2. Some optional features are not loaded by default. See Optional Programs for more information. To use one of those features, load the corresponding program unit(s) use the pu_add command. See the description for ADD/REMOVE/CHANGE PROGRAM for more details. 3. Enter the board_config -scan command from the MX-ONE Service Node mdsh shell, see the command description for BOARD CONFIGURATION. This ensures that all virtual boards on the Media Gateway are registered by the MX-ONE Service Node. 4. Enter the command alarm from the MX-ONE Service Node mdsh shell, see the command description for ALARM FUNCTIONS. This ensures that there are no serious alarms in the alarm log. 5. If applicable, check status of SW RAID 1. Logon as root and key command mdadm -D /dev/md0, mdadm -D /dev/md1, and cat /proc/mdstat. 6. Optional, network redundancy, that is, Bonding Run the mxone_maintenance command that starts the Maintenance Utility and select Option Bonding settings in system 7. Optional, server redundancy For details, see Operational directions for SERVER REDUNDANCY. 8. Execute Installation Test for MX-ONE. For details see Operational Directions for Installation Test for MiVoice MX-ONE. 9. Place a new order on the order desk to receive a permanent license file. For more details, see Operation Directions for ADMINISTRATOR USER'S GUIDE Optional Programs For efficiency reasons there are a number of program units that are not loaded by default. Optional features Feature Paging ISDN S0 Inter-Gateway Routing SNMP w/Ericsson MIB Program Units PGP1, PGP3 ITBP, ITLBP, ITLP, ITP IGWP ASNMP 22 CHAPTER 1 INSTALLATION AND INITIAL CONFIGURATION INSTALLATION - SOFTWARE ONLY Feature TL1 TL4 TL11 TL12 TL19 TL22 TL25 TL26 TL35 TL37 TL38 TL45 TL49 TL50 TL51 TL72 TL81 TL95 TLP1 TLP4 TLP11 TLP12 TLP19 TLP22 TLP25 TLP26 TLP35 TLP37 TLP38 TLP45 TLP49 TLP50 TLP51 TLP72 TLP81 TLP95 Program Units For more information, see the parameter description for the UNIT parameter, in Technical Reference Guide, MML parameters. Other Optional Software If certain optional external applications are wanted, there may be additional SW (not part of the Service Node) that also needs to be installed. Examples are the CSTA phase III WebService/SOAP protocol, management applications like the Provisioning Manager and the IP Phone SW Server (IPP), and CIL/SMDR post-processing applications. See installation documentation for each function. Recovering from Failure If the installation is not successful, it is recommended to run the installation again from the beginning from the Recovery Image. 23 CHAPTER 1 Completing the Configuration COMPLETING THE CONFIGURATION INSTALLATION - SOFTWARE ONLY Most of the remaining configuration of the MX-ONE Service Node can be made using the web based MX-ONE Service Node Manager. The MX-ONE Service Node Manager provides different walk-throughs for the setup of the MX-ONE. See the MX-ONE SERVICE NODE MANAGER USER GUIDE for further information. Users of the MX-ONE Service Node Manager can be configured either by MX-ONE Provisioning Manager or through the Linux system. For more information, see the description MX-ONE PROVISIONING MANAGER and the installation instruction INSTALLING MX-ONE PROVISIONING MANAGER. It is also possible to configure the system using the command line interface, see the description for COMMAND ADMINISTRATION. Configure the Media Gateways For the MX-ONE Service Node to be able to communicate with its media gateway it must know the IP address of the media gateway control port, eth0. If needed, it must be set on the media gateway hardware. There are two major types of MX-ONE media gateways: � The media gateway built around the MGU board. For instructions on how to set the IP address, to be able to reach the MGU hardware over the network, see Scope. � The MX-ONE Media Server, is a pure software implementation which emulates the MGU board (except for the TDM interfaces). This media gateway can only be used for SIP-only scenarios. For instructions on how to configure the MX-ONE Media Server, see the description of MX-ONE Media Server. Configure MGU Interfaces by Command The interfaces of the MGU (both MGU board and MX-ONE Media Server) can also configured by MDSH commands set directly (used in the examples below). To configure the control interface use the media_gateway_config command. To configure the media interface use the media_gateway_interface command. Example 1: Configure an MGU-based media gateway for Server 2 as media gateway B. Redundancy is not used. Connect LAN0 interface of the MGU to the network (MGUs internal switch interfaces eth0 is used for control and eth2 is used for media). 24 CHAPTER 1 Figure 1.21: Example 1 COMPLETING THE CONFIGURATION INSTALLATION - SOFTWARE ONLY example# media_gateway_config -i -m 2B --mgw-type mgu --cidr 192.168.5.30/25 --default-gateway 192.168.5.1 --symbolic-name Stockholm example#media_gateway_interface -i -m 2B --cidr 192.168.5.31/25 --default-gateway 192.168.5.1 Example 1 Configure a MGU-based media gateway for Server 2 as media gateway B. Link failover redundancy is used. Interface LAN0 and LAN1 should be connected to the same switched network, but to different physical switched to achieve redundancy (MGUs internal switch interfaces eth0 is used for control and eth2 is used for media). Link failover functionality will be activated when both LAN0 and LAN1 interfaces are connected to active network switch port. Figure 1.22: Example 2 example# media_gateway_config -i -m 2B --mgw-type mgu --cidr 192.168.5.30/25 --default-gateway 192.168.5.1 --symbolic-name Stockholm example#media_gateway_interface -i -m 2B --cidr 192.168.5.31/25 --default-gateway 192.168.5.1 Configuration Changes in Other Systems in the Private Network (Optional) In certain installation cases, where the new system shall partly or fully replace an old system, i.e. when only part of the extensions are moved, or when several old systems are `merged', or an old system is split in several new systems, or the move has to be done in stages, it can be relevant to do some temporary configuration changes in the old system(s) in the same private network. The extension data will eventually be removed from the old system (or the entire old system removed), but the extension directory numbers and the extensions may temporarily be kept assigned but vacant, in order to for example re-direct calls to the new location. To do this, configuration is required in the old 25 CHAPTER 1 MAINTENANCE INSTALLATION - SOFTWARE ONLY system(s) using the number analysis and Private Network Routing O&M functions. The extension data can also temporarily remain in the old system(s), but will then be seen as existing in other commands (like extension print commands). The procedure could be for example like this: 1. Install the new system and the extensions to be moved. Initiate the wanted tie-lines between old and new system. In this example, to be able to reach extensions 1000 to 1020 in the new system, the SRT should be set to 1 in the RODDI command. For example: Roddi:dest=05731,rou=<xx>,adc=<xxx>,srt=1; 2. In the old system, convert the number type of the vacant extension number to external destination: number_vacant_conversion_initiate -number 1000..1020/ -numbertype ex -newnumbertype -ed 3. Initiate a PNR destination to route the calls to the extension's new location. In this example the former extension number 1000 (which is now an external destination) will be addressing the number 057311000, which should lead to the extension 1000 in the new system: LCDDI:TAB=PNR,ENTRY=1000&&1020,FRCT=1; (to set which entries to allow in PNR). Repeat for all relevant extension numbers, if they are not in series. LCDDI:TAB=RCT,FRCT=1,PRE=05731; (to reach an external line via PNR). 4. The extension in the new system will now be `active', while the extension number in the old system will be `passive', and calls addressing that old number will be re-directed to the new system. At some time, when the move is finished, the old system should either be removed, or the extension and number data be erased. See operational directions SMOOTH MIGRATION for more details and context. Maintenance To change the configuration after the installation, as root run the mxone_maintenance command that starts the Maintenance Utility. NOTE: Not all the parameters can be modified after the installation To update the configuration, select one of the following options from the online menu: � Package handling Select this option to list, add, distribute or remove installation packages. � Upgrade MiVoice MX-ONE Version Select this option to list, prepare or upgrade the system to newer version. � Rollback MiVoice MX-ONE Version Select this option to list or rollback the system to previous versions. � Repair LIM or SSH keys in system Select this option to repair a failing LIM or ssh keys or generate network configuration for faulty server � Uninstall complete system, all MiVoice MX-ONE versions Select this option to uninstall complete MiVoice MX-ONE system. � Server in system Select this option to list, add and remove server. � LIM in system Select this option to list, add and remove LIM. � Standby server in system 26 CHAPTER 1 MAINTENANCE INSTALLATION - SOFTWARE ONLY Select this option to list, convert free server to standby server or convert standby server to free server. � License handling Select this option to show hardware ID, list license usage and install new license file. � Market settings Select this option to list or change market setting in the system. � Diff serv parameters Select this option to list or change QoS setting in the system. NOTE: To change Diffserv value in MGU or Media Server, refer to media_gateway_infocommand. � Bonding settings in system Select this option to list, add or remove bonding. � Cluster handling Select this option to handle clusters in system. NOTE: When changing a cluster, e.g. changing fallback type, adding a Server (LIM) to cluster, the cluster functionality is stopped during the reconfiguration. � DNS forward settings Select this option to list and change DNS forward settings and search domains. � Seccheck settings Select this option to enable/disable security check settings. � User management in server Select this option to list, add, remove and change user accounts in the system. Select this option to enable/disable V.24 access to Service Node daemon. � Web server config Select this option to configure Web server. e.g. for MX-ONE Service Node Manager. � Manage add-on software Select this option to list, install, upgrade and uninstall add-on software. � Man age SLES software repositories Select this option to list, add and remove SLES Service Packs or Patch Packages. � Man age Certificates and TLS settings in the system Select this option to configure certificates and TLS settings. � Man age settings for Media Server Select this option to list, add and remove Media Servers. Renewing Certificates A self-signed certificate is usually valid for 360 days. If the system is configured to use HTTPS with a self-signed certificate, the MX-ONE Service Node Manager web server will not work properly when the certificate has expired. To solve this, renew the self-signed certificate. To renew a commercial certificate, follow the supplier instructions. For more information about renewing certificates, see the operational directions for CERTIFICATE MANAGEMENT. 27 CHAPTER 1 MAINTENANCE INSTALLATION - SOFTWARE ONLY Changing MX-ONE Service Node IP Address and Network Name Changing the MX-ONE Service Node IP address and network names are advanced operations that must only be performed by an experienced technician who has deep knowledge of Linux, the MX-ONE Service Node, and the Media Gateway. For more information about changing the MX-ONE Service Node IP address and network names, contact your local support. CHANGING AUTHENTICATION Login FROM LINUX TO MX-ONE PROVISIONING MANAGER When MX-ONE Provisioning Manager is installed on the same server as MX-ONE Service Node Manager, authentication method is not automatically set to MX-ONE Provisioning Manager authentication. The authentication method for logging on to MX-ONE Service Node Manager is changed for existing MX-ONE Service Node installations. a)Login as mxone_admin b)Run command: sudo mxone_maintenance c)Select Web server config option. Authentication method is configured on the server where MX-ONE Service Node Manager (MX-ONE Service Node Manager or eri_om) is installed. Ensure that the proper protocol (HTTP or HTTPS) is chosen for the MX-ONE Provisioning Manager server. Port is automatically configured accordingly. It is important to acknowledge the re-start of mxone_jboss service after the configuration process, otherwise, the changes do not have any effect. Increasing Heap Memory Size in Jboss Configuration File Follow the steps below for increasing the heap memory size in Jboss configuration: 1. Login to the Provisioning Manager Server using your root user credentials. 2. Run the command webserver_config. The following screen appears. 28 CHAPTER 1 MAINTENANCE INSTALLATION - SOFTWARE ONLY Figure 1.23: Configure Web Server 3. Select Heap Memory Management [L] and click OK. The following screen appears alerting that web server must be restarted after changing Heap Memory. Figure 1.24: Heap Memory Change Alert 4. Select Yes to continue. The Menu for HeapMemoryManagement screen appears. 29 CHAPTER 1 MAINTENANCE INSTALLATION - SOFTWARE ONLY 5. Choose any one of following options to change the heap memory provided in the Menu for HeapMemoryManagement screen: a. Heap Memory based on number of users b. Manually enter Heap Memory values Figure 1.25: Menu for Heap Memory Management 6. If you select Heap Memory based on number of users (A), then make sure that you enter the maximum number of users to be created in the system. Figure 1.26: Number of Users for Heap Memory 7. If you select Manually enter Heap Memory values (B), specify values for the minimum Heap Memory and the maximum Heap Memory in the respective fields. Make sure that you enter only numeric values in these fields. The unit for the memory size (MB) is added automatically; for example, if you want to specify 512 MB, then enter only 512. Also, the maximum memory value must be equal to or greater than the minimum memory value. 30 CHAPTER 1 REDUNDANCY CONSIDERATIONS INSTALLATION - SOFTWARE ONLY Figure 1.27: Minimum Heap Memory Figure 1.28: Maximum Heap Memory NOTE: For restarting PM server, log in as mxone_admin, run the command: sudo webserver_config, and select restart web server. Redundancy Considerations Prerequisites � The standby Server (LIM) must have enough performance to be able to take over from an arbitrary Server in the cluster. � The standby Server must have enough hard disk memory to be able to store two data backups of each Server included in the cluster. A data backup normally requires around 100 MB of disk space. � Within a cluster there must be enough bandwidth to efficiently transmit data backups to the standby server. NOTE: For reference, see the Redundancy section of the description for MX-ONE SYSTEM PLANNING. General The MX-ONE Servers can be connected to a redundant network, using Ethernet bonding. Certain features, like for example, operator queue and ACD backup group, can be duplicated and placed in different Servers. This increases the reliability for specific features. 31 CHAPTER 1 REDUNDANCY CONSIDERATIONS INSTALLATION - SOFTWARE ONLY Server redundancy means that a standby MX-ONE Server takes over the failing Server's identity, including the IP address (the alias address), and will continue to act as Service Node (LIM). The media gateways of the failing server will be controlled by the standby server. At server redundancy the servers are assigned both real and alias IP addresses. When a Server goes down, the alias addresses of the failing Server are moved to the standby server. The Service Node is reloaded and started on the standby server using the Server number of the failing Server. The standby server will take over any failing servers identity and continue execution of call processing. It is recommended that the standby server is of the same type as the failing server. To achieve server redundancy the Servers are arranged in clusters. A cluster is a number of Servers with one designated standby Server. The MX-ONE can have a maximum of 10 Servers per cluster. The HLR backup/redundancy feature provides a possibility for H.323 and SIP extensions to temporarily register, on certain conditions, to a backup HLR in another server (LIM) than the ordinary HLR server (LIM). You can use several Cassandra database centers but you must have to connect 1 Cassandra database node per Data Center, which could be a co-located one with a Service Node or standalone. Limitations This section lists the known limitations with the redundancy solution in MX-ONE that must be considered when deploying both network and server redundancy. Network Redundancy � When the MX-ONE Media Server is used, the redundancy functions of the server on which the MX-ONE Media Server is running will be valid. � With Ethernet bonded network redundancy, it is recommended to define at least two ARP IP targets per server. If only one ARP IP target is specified and that target is unreachable communication will change back and forth between the interfaces. If this happens it will most likely lead to lost IP packets and fatal disturbances in the server communication. Server Redundancy � For performance reasons, a backup cluster cannot include MX-ONE Service Nodes (LIMs) in different geographical areas. � If a Server does not belong to any backup cluster, for example, a remote Server, it will not have any server redundancy. � If several ordinary servers in the same cluster fail, the MX-ONE Service Node with the highest priority will execute on the standby server. If one Server is running on the standby server when another MX-ONE Service Node with higher priority fails, the MX-ONE Service Node with highest priority will finally execute on the standby server. The other failed MX-ONE Service Nodes will not operate. � If automatic fallback is configured for the cluster, the fallback will take place when the server is functioning again. This can create problems if the regular server goes up and down repeatedly during a short period of time. 32 CHAPTER 1 REDUNDANCY CONSIDERATIONS INSTALLATION - SOFTWARE ONLY HLR Backup/Redundancy � HLR backup is supported for H.323 and SIP extensions, but requires support for load distribution (for H.323) or DNS SRV (for SIP) in the terminals. � While registered to a backup HLR, several services cannot be utilized by the user. For example group functions, queue function, monitoring, and charging functions. � IP end points that do not support periodic re-registration and load distribution mechanisms cannot have the HLR backup feature. Configuration Server Redundancy When server redundancy is used alias addresses are set for the ordinary MX-ONE Service Nodes in the cluster. The alias addresses should belong to the same subnets as the ordinary IP addresses. Address symmetry is recommended to facilitate maintenance. Figure 1.29: Server redundancy without network redundancy Server redundancy can also be used in a Ethernet bonded network, see figure below. For more information, see MX-ONE System Planning. 33 CHAPTER 1 REDUNDANCY CONSIDERATIONS INSTALLATION - SOFTWARE ONLY Figure 1.30: Server redundancy with Ethernet bonded network redundancy The following entities should be setup to the alias server addresses: � IP extensions (H.323 and SIP) � Media Gateway (for the NFS server) � CSTA � Operator Work Station (NOW) HLR Backup/Redundancy When HLR backup shall be used, activate the service by the ASPAC command with parameter 198 (PARNUM = 198). Configure the IP terminals and the DNS server appropriately, to support load balancing. Other Services DNS The internal DNS of the MX-ONE Service Nodes are configured automatically at installation. Here the base addresses are used. This internal DNS must not be modified. If the user wants DNS entries for phone server records the address to the customer local DNS should be specified. GICI GICI is not affected by redundancy, as the MX-ONE Service Node is connected as a client to the GICI server. The GICI server should be located on the same side of the router as the IP phones. NTP The clock time on any of the Servers (LIMs) should not be changed manually, because the NTP server (specified in the configuration file) will synchronize the clocks of all the Servers. NOTE: Manual change of time or date on any MX-ONE Service Node should not be done. Certain legacy features with common functions 34 CHAPTER 1 MGU BOARD SETUP INSTALLATION - SOFTWARE ONLY There are a few usually optional legacy features that have common function programs, which in 2-server systems are only loaded in one server (the non-I/O server) as default. Those features are: � TDM-DECT (CF program unit CTLM) � Paging (DPM) � CCSS7 trunks (MTM) � Route optimization/Path Replacement for ISDN/DPNSS (ROM) � Traffic Recording (TMM1, TMM2) � SOM (ZODBM, ZOHC, ZOMM) In such systems, you can improve redundancy for those features by manually loading the mentioned specific program units, and also in the second server. In systems with 3 or more servers, these common functions get loaded in 2 or more servers. MGU Board Setup General To access the MGU board over the network the IP address of its control port on LAN 0 must be set. Figure 1.31: MGU board LAN ports The following Ethernet ports are available, see Table 5 MGU ports. Table 1.5:MGU ports LAN 0 Control eth0 Media eth2 LAN 1 (redundancy) eth1 eth3 Prerequisites for MGU Boards � Root authority is needed to access the MGU console. � Make a terminal connection to the USB port in the front of the MGU. Use cable TSR 899 135/1, which is a USB to D-Sub cable, plus a 9 pin D-Sub female to female adapter. Use a terminal program, for example, kermit. 35 CHAPTER 1 MGU BOARD SETUP INSTALLATION - SOFTWARE ONLY � Baud rate is set to 9600 bits/sec, 8 data bits, no parity, 1 stop bit. � No HW or SW flow control. � If run with kermit on a MX-ONE Service Node a control file, kermitrc, is needed under /root with the following content: � set line /dev/ttyS0 � set speed 9600 � set transmit prompt 46 � set take echo on � set carrier-watch off � set flow none � connect � The default address for eth0 is: 192.168.1.2/24 Set eth0 and Default GW Addresses 1. Login with user: admin, password: admin. 2. Change password for admin. NOTE: You will get a warning, and be prompted to change the password: 3. Switch to root, by: su - The default password is: root. 4. Change password for root. You will get a warning, and be prompted to change the password 5. Follow the on-screen instructions. NOTE: Use the mgu-setup--help command for guidance. The process is completed in the MX-ONE Service Node Manager where, for example, redundancy is set. There it is also mandatory to set the media ports. This is followed by a reboot. NOTE: The mgu-setup script only allows IPv4 addresses to be set. In case using IPv6 control, the nvparams command must be used to set the IPv6 control address (eth0_ip6) and default IPv6 route (def_route6). Boot Parameters When the MX-ONE Service Node has sent the board parameters and the reboot is done, the set parameters can be checked. Use the nvparams -dispar all command: The following parameters can, for example, be displayed: Table 1.6:Boot parameters (Sheet 1 of 2) *ROF_num Parameter name Default or (Example) ROF 137 6304/x 36 CHAPTER 1 INSTALLATION TEST FOR MIVOICE MX-ONE INSTALLATION - SOFTWARE ONLY Table 1.6:Boot parameters (Continued) (Sheet 2 of 2) Parameter name *ROF_rev *ROF_ser *eth0_mac *eth1_mac *eth2_mac *eth3_mac eth0_ip eth1_ip eth2_ip eth3_ip nfsroot lilo_arg autoupdate nfs_server def_route def_route1 autostart phy0_mode phy1_mode lan_active lan_primary Default or (Example) Rxx T01xxxxxxx (00:13:5E:F0:AD:C4) (00:13:5E:F0:AD:C5) (00:13:5E:F0:AD:F6) (00:13:5E:F0:AD:F7) 192.168.1.2/24 192.168.2.2/24 192.168.1.3/24 192.168.2.3/24 /mgu_root root=/dev/mtdblock1 rw rootfstype=yaffs2 noatime no 192.168.1.10 192.168.1.1 192.168.2.1 (yes) (AUTO) (AUTO) (BOTH) (LAN0) Installation Test for MiVoice MX-ONE This section describes installation test at the end of the installation procedure. To check functionality for the MX-ONE proceed as follows: 1. Make a call from an IP telephone to another IP telephone. 2. Make a call from an IP telephone to an analog telephone. 37 CHAPTER 1 INSTALLATION TEST FOR MIVOICE MX-ONE INSTALLATION - SOFTWARE ONLY 3. Make a call from an IP telephone to an external number. 4. Make a call from an external number to an IP telephone. 5. Make a call from a digital telephone to another digital telephone. 38 CHAPTER 2 Installation - Virtual Appliance GENERAL INSTALLATION - VIRTUAL APPLIANCE The virtual appliance installation for MX-ONE is discussed in this topic. See also, Installaing and Configuring MiVoice MX-ONE. General This document describes the usage of the MX-ONE Service Node (SN) packed as a Virtual Appliance for VMware vSphere/ESXi. If an existing MiVoice MX-ONE system has used Turnkey Solution installation (with hardware), and shall be changed into a Virtual Appliance installation, that has to be done as a new installation with Virtual Appliance. Glossary and Acronyms For a complete list of abbreviations and glossary, see the description for ACRONYMS, ABBREVIATIONS AND GLOSSARY. Prerequisites � The vSphere Client installed on a workstation. � VMware ESXi 5.5 host (minimum version 5.5) or a vCenter solution, recommended version is VMware ESXi 6.5. � The MX-ONE Service Node Virtual Appliance file. � Good knowledge of VMware vSphere. � Good knowledge of SLES12 and MX-ONE installation. � Read the MiVoice MX-ONE SYSTEM PLANNING description, and the description VIRTUALIZATION FOR MIVOICE MX-ONE 7.0 or later. NOTE: For database (Cassandra) server VMs, co-located or stand-alone, SSD disks are required. Execution The procedure involves the following 3 major tasks: 1. Importing the Virtual Appliance to: � a single ESXi host, or � a vCenter cluster 2. Post-configuring a newly imported MX-ONE virtual machine 3. Installing and Configuring MX-ONE 39 CHAPTER 2 Importing the Virtual Appliance IMPORTING THE VIRTUAL APPLIANCE INSTALLATION - VIRTUAL APPLIANCE This section describes how to install the MX-ONE Service Node Virtual Appliance on a virtual machine. Importing on a Single ESXi Host (From ESXi 6.5) This section describes how to install the MX-ONE Service Node Virtual Appliance on a single VMware ESXi host through the VMware host client. This scenario applies to the free version of ESXi. 1. Log in directly to the ESXi host through the VMware Host Client (via Web browser enter the IP address/FQDN of the ESXi host). 2. Click Host and from the main menu, select Create/Register VM. A wizard opens that will assist in the deployment process. in the first step, select the Creation Type and select Deploy a virtual machine from an OVF or OVA file. 3. On the next page, specify a name for the virtual machine and select the OVF and VMDK files or the OVA for the VM you want to deploy. 4. Select a data store for the virtual machine. It could be either local or centralized (SAN). 5. Map the networks used in this OVF to networks in your inventory, select disk format for the virtual disks. Thick provisioning allocates all space at once, thin allocates on demand. Thick gives a slight performance gain and eliminates the risk of over-shooting actual storage space. 6. You will get a summary page to review your settings selection before you exit the wizard and proceed to start the deployment. 7. Click Finish to start the deployment task. Importing on a Single ESXi host (From ESXI 6.0 Or Earlier) This section describes how to install the MX-ONE Service Node Virtual Appliance on a single VMware ESXi host through the vSphere client. This scenario applies to the free version of ESXi. 1. Log in directly to the ESXi host through the vSphere client. 2. From the File menu, select Deploy OVF Template.... 3. A wizard opens that will assist you with deployment process. In the first, select the Virtual Appliance file. Next page shows some information about the Virtual Appliance. 4. Specify a name and location for the deployed template. 5. Select a data store for the virtual machine. It could be either local or centralized (SAN). 6. Select thick lazy zero provisioning as the disk format for the virtual disks. 7. Map the networks used in this OVF to networks in your inventory. 8. All done - click Finish to start the deployment task. 40 CHAPTER 2 IMPORTING THE VIRTUAL APPLIANCE INSTALLATION - VIRTUAL APPLIANCE Importing into a vCenter cluster This section describes the import process of a MX-ONE Service Node Virtual Appliance in a VMware vCenter cluster environment. Such an environment contains multiple hosts, centralized storage, and distributed network and supports the vCenter features such as vMotion, High Availability (HA), and Fault Tolerance (FT). 1. From the vSphere client or vSphere Web client, log on to the vCenter server. 2. If you are importing on a vSphere client, select from the File menu and select Deploy OVF Template.... A wizard opens that guides you through the deployment process.Select the Virtual Appliance file to import. 3. A page opens showing information about the Virtual Appliance. a. Select the Virtual Appliance file to import. A page opens showing information about the Virtual Appliance. b. Enter a name for the virtual machine, and also, select the datacenter where it should be used. c. Select the host or cluster that should handle the new virtual machine. A review page with data about the Virtual Appliance is displayed. 4. If you are importing on a vSphere Web client, right- click on the vCenter server and select Deploy OVF Template.... A wizard opens that guides you through the deployment process. a. Select the Virtual Appliance file to import. b. Enter a name for the virtual machine, and also, select the datacenter where it must be used. c. Select the host or cluster or resource pool or vapp where to run the new virtual machine. A review page with data about the Virtual Appliance is displayed. 5. Select datastore for the virtual machine. Choose a centralized storage (SAN) if HA/FT will be used. 6. Select the virtual network the virtual machine must connect to. In a clustered environment, this is normally a Distributed Switch. Be sure that switch is connected to the production/telephony network 7. Select the disk format for the virtual disks. If FT will be used, or thick provisioning must be selected. For other cases, select any format (you can keep the default selected). 8. Select the virtual network the virtual machine must connect to. In a clustered environment, this is normally a Distributed Switch. Be sure that switch is connected to the production/telephony network 9. With this all, necessary information is now collected. Click Finish to start the deployment task. After you finish importing a Virtual Appliance by using a single ESXi host or a vCenter cluster, you will have a MX-ONE Service Node in turnkey state. At this moment, the server is not yet configured and is generic (it has not yet been assigned any specific function). Starting up the virtual machine triggers the turnkey installation process, which is identical to the one used for physical MX-ONE servers. If more than one MX-ONE Service Node is needed, just run the process above multiple times using the same Virtual Appliance file. Give each virtual machine an unique name and distribute them over the hosts in the cluster (how depends on the cluster setup, the amount of servers inside the cluster and the load on the hosts) 41 CHAPTER 2 POST-CONFIGURATION OF A NEWLY IMPORTED MX-ONE VM INSTALLATION - VIRTUAL APPLIANCE Post-Configuration of a Newly Imported MX-ONE VM Before using a newly imported MX-ONE virtual server, some settings must be considered and maybe changed. These are mainly related to processor and memory allocation � Hardware - Memory The amount of memory the virtual machine is equipped with. The value must be changed according to the system size and the MX-ONE application that the server will run, e.g. Service Node, Service Node Manager, Database (Cassandra), Provisioning Manager and Media Server. For configuration and planning of virtualization, see the description VIRTUALIZATION FOR MIVOICE MX-ONE 7.0 or later. � Hardware - CPU By default, two CPUs are allocated to the virtual machine. If you plan to use Fault Tolerance together with the MX-ONE Service Node, this must be changed up to 8 vCPUs. Also, numbers of CPUs needed in a server depends on desired performance and system size. For configuration and planning of virtualization, see the description VIRTUALIZATION FOR MIVOICE MX-ONE 7.0 or later. � Options - Paravirtualization This must be disabled on Fault Tolerance-enabled virtual machines as it is not supported. On all other configurations, keep this enabled. � Resources - CPU This setting affects the resource allocation in the cluster/host. This must be configured to match required performance of the MX-ONE and the capacity of the cluster/host and how many virtual machines are running in parallel. � Resources - Memory As for the CPU-resources, this setting depends on the capacity needed, the cluster/host configuration and how many other virtual machines are running in parallel. � Disks For database (Cassandra) server VMs co-located or stand-alone, SSD disks are required. NOTE: Be sure that the network configuration of the virtual machines is properly set up in the cluster. By default, the standard "VM Network" is used. In a cluster environment where distributed switches are used (a requirement if HA/FT is used), this must certainly be changed. Installing and Configuring MX-ONE With all the virtual MX-ONE servers in place and configured, it is time to build a PBX out of them. The procedure of setting up the system is the same as for physical MX-ONE servers loaded with turnkey installations. The difference lays in the access of the MX-ONE servers that is done through the vSphere client. For more details see INSTALLING AND CONFIGURING MIVOICE MX-ONE. 42 CHAPTER 3 Installation - Turnkey Solution INTRODUCTION INSTALLATION - TURNKEY SOLUTION The hardware installation of MiVoice MX-ONE is discussed in this topic. Follow the below mentioned sequence: 1. Installation preparation and Earthing 2. Installing Chassis in a Cabinet 3. Installing Boards and Cabling 4. Installaing and Configuring MiVoice MX-ONE Introduction MX-ONE is a communication solution for enterprises. MX-ONE integrates voice communication in fixed and mobile networks for public as well as private service. MX-ONE can be integrated into an existing Local Area Network (LAN) infrastructure. MX-ONE supports both IP telephony and functions found in classic circuit-switched PBXes (Private Branch Exchanges). Scope This document describes the MX-ONE installation procedure structure and shows the steps needed for a HW installation. For details of each area, see the following documents: � Installation preparation and Earthing, 19/1531-ASP11301 � Installation chassis in a Cabinet, 20/1531-ASP11301 � Installation boards and Cabling, 21/1531-ASP11301 Target Group The target group for this document is personnel involved in installing the MX-ONE. Prerequisites This section lists requirements that must be fulfilled before the installation starts. Training Personnel working with Mitel MX-ONE systems must have the training required to perform their tasks correctly. It is recommended for engineers installing the MX-ONE to be acquainted with the following areas: � MX-ONE Service Node � Media Gateway in MX-ONE � Certification � TCP/IP Networks 43 CHAPTER 3 OVERVIEW MIVOICE MX-ONE PRODUCTS INSTALLATION - TURNKEY SOLUTION Electrical Connections Installation procedures involving connection of power cables, batteries and earthing, must be performed according to local regulations. Safety All personnel involved in installation must read and understand the safety instructions prior to installation, see the description document for SAFETY. Site Planning Read through each device installation documentation, and from there, conclude where the equipment shall be installed. Special conditions are valid for the Nordic countries; Sweden, Norway and Finland, where the MiVoice MX-ONE must be installed in a Restricted Access Location (RAL). For MX-ONE, an analogue trunk line generates a touch or leakage current which if there are several analogue trunk lines installed, it calls for the installation to be in a "Restricted Access Location". The MX-ONE 3U and 7U chassis are marked with a warning text "High voltage current..." to reflect this. Grounding and Earthing In this document the expressions grounding and earthing have the same meaning. Overview MiVoice MX-ONE Products Boards in MiVoice MX-ONE The following circuit boards can be used in the exchange. For technical data about the boards, see document 20/1531-ASP11301, INSTALLATION CHASSIS and CABINET. Table 3.1:Boards (Sheet 1 of 2) ALU2 ASU Lite ASU-II DC/DC ELU26 ELU31 ELU33 Board Product number ROF 137 5373/11 ROF 137 6307/31 ROF 137 6307/4 ROF 137 6303/1 ROF 137 5321/12 ROF 137 5412/4 ROF 137 5062/1 Information Alarm unit for external alarms Mitel Server Unit, Lite. 8 GB Mitel Server Unit. 16 GB Power unit for 7U chassis ISDN-S digital extensions DECT extensions, Base stations Digital extensions 44 CHAPTER 3 OVERVIEW MIVOICE MX-ONE PRODUCTS INSTALLATION - TURNKEY SOLUTION Table 3.1:Boards (Continued) (Sheet 2 of 2) ELU34 FTU2 MFU MGU2 TLU76 TLU77 TLU79 TLU80 Board TLU83 TMU Product number ROF 137 5064/x ROF 137 5415/11 ROF 137 5348/x ROF 137 6304/4 ROF 137 5338/x ROF 137 5387/x ROF 137 5349/11 ROF 137 5406/11 ROF 137 6305/1 ROF 137 5335/x Information Analog extensions with message waiting Failure Transfer Unit Multi frequency unit Media Gateway Unit, 4 E1/T1 Digital trunk, ISDN, E1, DPNSS, CAS, SS7 ISDN, T1, DPNSS, CAS depending on version ISDN-T 2B+D trunk line 4-wire analog trunk using E&M signaling. NOTE: This board is used in MX-ONE Classic (7U), MX-ONE Lite (3U) and MX-ONE Slim (1U). Analog trunk line (loop start, ground start, call metering. CLI with FSK and DTMF) Tone and Multi part Unit. DTMF NOTE: When ASU is stated, it means both versions, ASU Lite and ASU-II. Mitel MX-ONE Chassis MX-ONE 1U chassis, prod no. 87l00032Baa-a The MX-ONE 1U (prod. No. 87L00032BAA-A) is a 1U high chassis with space for 1pcs of 40mm board or 2 pcs of 20mm boards mounted horizontally. It has 3 cooling fans (on the left hand side). Figure 3.1: The MX-ONE 1U chassis equipped with MGU2 and ELU34 The 1U chassis can be fed with both -48VDC and 115/230VAC. All inlets are on rear side. 45 CHAPTER 3 OVERVIEW MIVOICE MX-ONE PRODUCTS INSTALLATION - TURNKEY SOLUTION The mounting brackets can be rotated to support either metric or 19-inch rack systems. Note: There is no -5V provided in the backplane which means that e.g. TLU80 can be used in MX-ONE 1U chassis. NOTE: The maximum power supply is 125 W. For power calculations see document POWER CONSUMPTION. MX-ONE Lite, 3U chassis, Prod No. 87L00039BAA-A This MX-ONE Lite is a chassis with boards mounted horizontally, and 2pcs of cooling fans (on the left hand side). The chassis can be equipped with up to 6pcs of 20mm boards. MX-ONE Lite has board positions/Time slots 00, MGU/10, 20, 30, 40 and 50 counted from lowest position. See Figure 2:MX-ONE Lite, 87L00039BAA-A, equipped with MGU2, ASU and 3 additional boards on page 7. The chassis have the Fans in a unit that is easily switched if needed. � NOTE: Slot MGU/10 can only be used for MGU boards. � The unit has replaceable fuses on the -48 V power supply voltages One (1) on the -48 V input and one (1) from the internal AC/DC power supply. � There is no -5V provided in the backplane which means that e.g. TLU80 can be used in MX-ONE Lite. If a 40mm building height server board (ASU) is installed, together with MGU2 with its 20mm front, three slots are left for an arbitrary MX-ONE board, for example an ELU33, ELU34 and TMU/12. See Figure 2:MX-ONE Lite, 87L00039BAA-A, equipped with MGU2, ASU and 3 additional boards on page 7. NOTE: The maximum power supply is 250 W. For power calculations see document POWER CONSUMPTION. Figure 3.2: MX-ONE Lite, 87L00039BAA-A, equipped with MGU2, ASU and 3 additional boards MX-ONE Classic, 7U chassis In the MX-ONE Classic (prod. No. BFD76140/x) the boards are mounted vertically in this 19 inch wide chassis. This chassis need additional Fan Unit. See Fan Unit (for 7U chassis) on page 8 . The chassis can only be feed by -48V in the front of the DC/DC-board. The MGU board goes in the middle at a dedicated position. It is recommended to place the ASU on the right side of the MGU. 46 CHAPTER 3 OVERVIEW MIVOICE MX-ONE PRODUCTS INSTALLATION - TURNKEY SOLUTION The MX-ONE Classic has time slots marked on the top label. The marking is 00, 10,..., 70 starting from board position 01 and from board position 45. These positions are intended for the device boards. Figure 3.3: MGU2 and ASU in the 7U high,19 inch chassis NOTE: To fulfill the demands on Fire Enclosure for the 7U chassis, the Air plate SXA1122330/1 included in NTM144262 have to be mounted. See document 20/1531-ASP11301, Installing Chassis in a Cabinet. Fan Unit (for 7U Chassis) The fan unit provides forced cooling of the MX-ONE Classic media gateway boards in the 7U chassis. One fan can be used to serve two 7U- chassis on top of each others. 47 CHAPTER 3 OVERVIEW MIVOICE MX-ONE PRODUCTS INSTALLATION - TURNKEY SOLUTION Figure 3.4: Fan Unit Servers There are several types of servers used in the MX-ONE. The ASU Servers in two versions and the Standard Servers. For technical data about the servers, see document INSTALLATION CHASSIS IN A RACK. Figure 3.5: ASU in a MX-ONE 1U chassis The ASU Server consists of an Server board (ASU) slided into the MX-ONE 1U chassis. AC/DC Power Units The AC/DC power units converts the power from the AC power supply network (mains) to DC output for the batteries and for the 1U, 3U and 7U chassis. For installation of these Power Units it is important to follow the suppliers Installation Instructions/Manuals. 48 CHAPTER 3 OVERVIEW MIVOICE MX-ONE PRODUCTS INSTALLATION - TURNKEY SOLUTION 51305282, 2U Power Unit The Aspiro 2U height Power Unit is delivered with one 800W rectifier module with a spare slot for one extra rectifier to support a total of 1600W. Optional Controller (PCC) and cables for battery, battery supervision and Alarm handling are available. NOTE: The PCC is needed to control batteries. Figure 3.6: 2U height AC/DC Power Unit, 800-1600W NOTE: The AC/DC above is equipped with 2x800W rectifier and the PCC-unit. Battery String The batteries provide backup power to the system. Two types of batteries are available, 31 Ah and 62 Ah. Figure 3.7: Batteries (62 Ah) and Battery Shelf For technical data about the batteries, see document INSTALLATION CHASSIS IN A RACK . Cables Cables for each board, power and batteries see document 21/1531-ASP11301INSTALLATION BOARDS AND CABLING. 49 CHAPTER 3 Environmental Requirements ENVIRONMENTAL REQUIREMENTS INSTALLATION - TURNKEY SOLUTION Read through each device installation documentation, and from there, conclude that all of the equipment can be installed. NOTE: Values below are relevant for MX-ONE products. For other products see suppliers Technical Specification. The exchange room must meet the following requirements: � The air shall not contain any dust, smoke, gases or acid fumes � Temperature +5 to +40 o C (+41 to +104 o F) � Relative air humidity 20-80% � The relationship between temperature and air humidity shall not cause condensation � The equipment must not be exposed to direct sunlight � Ensure that the floor withstands the mass of the PBX � For concrete floor, the distributed load is the total mass of equipment in the room divided by the area of the room � For wooden floor, extra caution must be taken concerning the spot load of the cabinets � The floor should be covered by an earthed anti-static carpet in order to reduce the risk of the exchange being exposed to interference caused by static electricity If the batteries are to be installed in the exchange room, they must be of a type which does not produce gases or acid fumes. If the batteries are to be installed in a room outside the exchange room, the environmental conditions must comply with the battery suppliers instructions. The PBX operators room should be of standard office design, but the floor as in the exchange room should be covered by an anti-static carpet. Installation Preparation The site is prepared mostly during the site planning stage, as described in the environmental spec for MX-ONE SITE PLANNING. Should these preparations not be complete, perform the following steps before starting the installation: 1. Mark where to position the equipment and where to mount wall supports (if required). 2. Drill holes for anchoring the rack to the floor (use the rack and the tip protection as a template). 3. If necessary, make holes for the running of cables between rooms. 4. If required, set up cable chutes in the site. 5. Clean the room before unpacking the equipment. 6. Check that needed tools are available. For more details, see installation instructions for Installation preparation and Earthing. 7. Check that ESD-straps are available. For more details, see installation instructions for Installation preparation and Earthing. 50 CHAPTER 3 EARTHING INSTALLATION - TURNKEY SOLUTION Unpacking Check that you have received all part and products according to the delivery slip. Be careful when open the packing, so no parts are damaged by sharp tools. Secure that no parts remains in the packing Recycle the packing material according to local recommendations. For more details about Installation Preparation, see installation instructions for Installation preparation and Earthing. Earthing It is vital that all MX-ONE hardware building blocks are properly connected to a common earth. Ensure that the different units, the MX-ONE Service Node, the Standard Server, the MX-ONE Lite, the MX-ONE Classic, the AC/DC unit and the fan unit, are connected to the common earth when these units are screwed into a 19" rack. Also ensure that MX-ONE equipment that is located outside of the racks, like, for example, voice recording equipment, are properly connected to the common earth. At both ends of the grounding conductor the units shall be free from paint or other insulating material. NOTE: he earth resistance shall not exceed 10 milli ohms. For more details about Earthing, see installation instructions for INSTALLATION PREPARATION AND EARTHING. Installing Chassis in a Cabinet These chapters describes the installation of hardware components in the BYB 501 cabinet. The recommended installation order is from the bottom of the cabinet to the top. For details see doc 20/1531-ASP11301 Installing Chassis in a Cabinet Depending on the configuration, some pieces of hardware can be pre-installed. Therefore, some installation steps may be irrelevant. In that case, ignore the irrelevant step and proceed to the next one. It is recommended to install the hardware at the cabinet locations described in the instructions. Although not recommended, it is possible to change the hardware placement in the cabinet. In that case, the following constraints must be regarded: � The batteries must be placed at the lowest position in the cabinet. � The fan unit must always be installed directly above the 7U sub-racks. � If two 7U sub-racks are mounted, they must be mounted closely, one above the other, and with a fan unit on top. NOTE: The instructions describe a hardware installation in the BYB 501 cabinet. When installing the hardware in other type of cabinets, refer to manufacturer instructions. 51 CHAPTER 3 INSTALLING CHASSIS IN A CABINET INSTALLATION - TURNKEY SOLUTION Overview The following flow diagram shows the installation procedure step-by-step. Figure 3.8: Work-flow for the MX-ONE Installation 52 CHAPTER 3 Cabling CABLING INSTALLATION - TURNKEY SOLUTION Cabling involves both internal and external connections on site. External cabling is the routing of cables for grounding, to power equipment and other external devices. Internal cabling is the routing of cables within a cabinet or between cabinets. For details about cables, cable connection and marking see document 21/1531-ASP11301, INSTALLATION BOARDS AND CABLING , chapter 3. Use the fastener straps (cable tie) provided in material set 25/BYB 501/1 to fasten the cables to the rack, cable chutes, rear sides of chassis and so on. Connection of External Cables Cabling to the MDF uses prefabricated cables. Twisted, shielded, pair-cables are to be used for cabling between the PBX and MDF or between two PBXes (Media Gateway - Media Gateway). For information about cables see document 21/1531-ASP11301, INSTALLATION BOARDS AND CABLING. Alarm Installation General alarms can be monitored in several ways depending on how the system is configured. In systems with MX-ONE Classic (7U chassis) and MGU board, the simplest way is to use the alarm input on the DC/DC-board and configure the MGU board. When many external alarm shall be monitored or when system is not equipped with MGU board, an ALU2 board can be used. If more in- or out- signals are required, the number of ALU2 boards can be increased. Alarm indications are normally transferred to the PBX operator consoles when using ALU2. In systems with MGU boards, the system can supervise several alarms, both external and internal. For details about alarm and the installation, see document INSTALLATION BOARDS AND CABLING. Software Installation and Configuration For software installation and configuration of MX-ONE, see the installation instructions for INSTALLING AND CONFIGURING MIVOICE MX-ONE. For software installation and configuration of MX-ONE Messaging, see the installation instructions for Fax Mail and Voice Mail. 53 CHAPTER 3 Installation Test INSTALLATION TEST INSTALLATION - TURNKEY SOLUTION This section describes installation test at the end of the installation procedure. Basic Installation Test This section specifies basic check for correct installation of hardware components, mechanics, and cables. 1. Ensure that all internal, external, power and network cables are correctly connected. 2. Ensure that all cable connector screws are firmly tightened. Installation Test for MiVoice MX-ONE To check functionality for the MX-ONE telephones (if available) proceed as follows: 1. Make calls from an IP telephone to another IP telephone, to an analog telephone, to a cordless DECT phone, to a digital telephone and to a external number. 2. Make calls from an IP telephone to another IP telephone, to an analog telephone, to a cordless DECT phone, to a digital telephone and to a external number. 3. Make calls from a Digital telephone to another Digital telephone, to an analog telephone, to a DECT phone, to a IP telephone and to a external number. 4. Make a call from an external number to a Digital telephone. 5. Make calls from an analog telephone to another analog telephone, to a IP telephone, to a DECT phone, to a digital telephone and to a external number. 6. Make a call from an external number to a analog telephone. 7. Make calls from a DECT telephone to another DECT telephone, to an analog telephone, to a IP phone, to a digital telephone and to a external number. 8. Make a call from an external number to a DECT telephone. 9. Make calls to and from an Operators terminal to above different terminals (if available) and to and from an external number. Concluding Routines Before leaving the installation site, complete the following steps: 1. Clean up the site and remove objects like wrapping paper and cable pieces. 2. Dispose of waste material according to local regulations. 3. Print one copy of the safety document, and place it visible on site, see the description for SAFETY. 4. Place the battery service instruction sheet (included in NTM 144 265 see Mounting set for Battery) visible on site. 5. Ensure that the warning label (SVB 131 75) is fastened visible and close to the AC/DC unit. 54 CHAPTER 3 INSTALLATION PREPARATION AND EARTHING INSTALLATION - TURNKEY SOLUTION 6. Ensure that all cables to and from the chassis have earth connections mounted and that no cable shields are damaged. 7. Ensure that no internal cables are going outside the containment. Installation Preparation and Earthing Introduction MX-ONE is a communication solution for enterprises. MX-ONE integrates voice communication in fixed and mobile networks for public as well as private service. MX-ONE can be integrated into an existing Local Area Network (LAN) infrastructure. MX-ONE supports both IP telephony and functions found in classic circuit-switched PBXes (Private Branch Exchanges). Scope This document describes the MX-ONE installation preparation and Earthing in a detailed way. It is aimed for customers doing new installation. For other parts of the Installation see: � Installation chassis in a Cabinet, 20/1531-ASP11301 � Installation boards and Cabling, 21/1531-ASP11301 Target Group The target group for this document is personnel involved in installing the MX-ONE. Prerequisites This section lists requirements that must be fulfilled before the installation starts. Electrical Connections Installation procedures involving connection of power cables, batteries and earthing must be performed according to local regulations. Safety All personnel involved in installation must read and understand the safety instructions prior to installation, see the description document for SAFETY. 55 CHAPTER 3 INSTALLATION PREPARATION AND EARTHING INSTALLATION - TURNKEY SOLUTION Installation Preparation The site is prepared mostly during the site planning stage, as described in the environmental spec for MX-ONE SITE PLANNING. Should these preparations not be complete, perform the following steps before starting the installation: 1. Mark where to position the equipment and where to mount wall supports (if required). 2. Drill holes for anchoring the rack to the floor (use the rack and the tip protection as a template). 3. If necessary, make holes for the running of cables between rooms. 4. If required, set up cable chutes in the site. 5. Clean the room before unpacking the equipment. Tools The following tools are required for hardware installation in a BYB 501 cabinet: Table 3.2:Tools Tool Product Number Dimensions Used for Set of tools U-Ring wrench LTT 999 08/1 LSB 116 24 U-Ring wrench Torx T20 screwdriver Torx T8 screwdriver LSB 116 13 LSA 126 11/20 LSA 126 11/8 Extractor ESD Wrist Strap LTD11702 LYB 250 01/141 W = 24 mm Tip protection and cabinet feet W = 13 mm Battery pole nuts ESD-cover, air plates Air plates, board fronts, and cable connectors Sliding out boards from chassis Included in BYB 501 Cabinet Frame Drilling machines, soldering irons and so on, must be of double-insulated type ESD Wrist Strap in Conjunction with Service It is recommended that the personnel uses Electrical Static Discharge (ESD) wrist straps connected to earth when carrying out installation and service. Two earth points are placed at the top of each BYB 501 cabinet see Figure 1:ESD-earth Points in BYB 501 on page 5. ESD wrist strap (LYB 250 01/141) is delivered with the BYB 501 cabinet. 56 CHAPTER 3 INSTALLATION PREPARATION AND EARTHING INSTALLATION - TURNKEY SOLUTION For other cabinets use ESD wrist strap and connect to the a cable lug SNG 804 23 or similar point. see Figure 2:ESD-earth Point Cable Lug SNG 804 23 (G) on page 5. 57 CHAPTER 3 Figure 1: ESD-earth Points in BYB 501 INSTALLATION PREPARATION AND EARTHING INSTALLATION - TURNKEY SOLUTION Figure 2: ESD-earth Point Cable Lug SNG 804 23 (G) Delivery Documents Verify that required documents are accessible: � Delivery documents (shipping specification) � CPI documentation library for the MX-ONE � Server hardware documentation delivered from the server manufacturer 58 CHAPTER 3 INSTALLATION PREPARATION AND EARTHING INSTALLATION - TURNKEY SOLUTION Unpacking To keep a tidy work environment it is recommended to unpack one piece of hardware at a time. Start unpacking the equipment in the following order: 1. Inspect the cases for any external damage. 2. Open the cases and the protecting plastic wrapping, and remove all packing material. 3. Check that the equipment has not been damaged during transport. If equipment has been damaged and must be replaced or repaired at the service shop, report this immediately. 4. Make sure the required material sets are provided with the equipment. 5. Make sure no necessary parts are discarded together with the packing material. 6. Make sure the correct equipment has arrived by comparing the received items with the item list in the shipping specification. 7. Report any missing items to the sender. Earthing It is vital that all MX-ONE hardware building blocks are properly connected to a common earth. Make sure that the different units, the MX-ONE Service Node, the Standard Server, the MX-ONE 1U chassis, the MX-ONE Lite, the MX-ONE Classic, the AC/DC unit and the fan unit, are connected to the common earth when these units are screwed into a 19" rack. Also make sure that MX-ONE equipment that is located outside of the racks, like, for example, voice recording equipment, are properly connected to the common earth. At both ends of the grounding conductor the units shall be free from paint or other insulating material. NOTE: The earth resistance shall not exceed 10 milli ohms. Earthing the Cabinets MX-ONE must be multi-point grounded. Use the following material sets to ground the BYB 501 cabinets: Table 3.3:Grounding Material, Basic NTM 503 46/122 Earthing Material, Basic Pos. Title/Function Product Number A Earth bar SNV 103 04 B Earth clip 105 4546/1 C CABLE 50 mm 2, TFL 104 510/08 isolated Table 3 Earthing Material, Extra Quantity 1 5 25 M 59 CHAPTER 3 Pos. B C INSTALLATION PREPARATION AND EARTHING INSTALLATION - TURNKEY SOLUTION NTM 503 46/123 Earthing Material, Extra Title/Function Earth clip CABLE 50 mm 2, isolated Product Number 105 4546/1 TFL 104 510/08 Figure 3.9: Grounding Overview Quantity 5 25 M Table 3.4:Cabinet Earthing Set 16/BYB 501 Cabinet earthing set Pos. Title/Function Product Number A EARTHING CABLE SXK 118 0154/2 1 B SCREW M 8X25 78/SBA 178 080/0250 2 C CONTACT WASHER SCL 100 165/84 2 D CONNECTOR NED 901 13/1 1 Quantity 60 CHAPTER 3 INSTALLATION PREPARATION AND EARTHING INSTALLATION - TURNKEY SOLUTION Figure 3.10: Grounding of BYB 501 Cabinet Continue the grounding procedure by connecting adjacent cabinets with an earthing bar. Mounting Earthing Bar Table 3.5:Material Set for Earthing Bar (Sheet 1 of 2) 15/BYB 501 Material set for earthing Pos. B A Title/Function EARTHING BAR BAR NUT (only for old cabinet) Product Number Quantity SXA 210 033/1 2 SXA 123 0687/2 4 61 CHAPTER 3 INSTALLATION PREPARATION AND EARTHING INSTALLATION - TURNKEY SOLUTION Table 3.5:Material Set for Earthing Bar (Continued) (Sheet 2 of 2) 15/BYB 501 Material set for earthing Pos. C C Title/Function Product Number Quantity SCREW M8X16 (only 03/SBA 178 8 for old cabinet) 080/0160 SCREW M8X25 78/SBA 178 8 080/0250 CONTACT WASHER SCL 100 165/84 8 (to be placed between earthing bar and cabinet) To mount the set of 15/BYB 501 in a side-by-side cabinet setup, perform the following steps: 62 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.11: Mounting the Earth Bar 1. Install the earthing bars (B) with screws (C) and, a washer between the earth bar and the cabinet, see Figure 5:Mounting the Earth Bar on page 10. (Bar nut (A) is not used in some cabinet) . 2. Install the earth bars between each cabinet at the top and bottom. 3. Verify that the torque of all mounting screws is set to 20 +/-1 Nm. Installing Chassis in a Cabling Introduction MX-ONE is a communication solution for enterprises. MX-ONE integrates voice communication in fixed and mobile networks for public as well as private service. MX-ONE can be integrated into an existing 63 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Local Area Network (LAN) infrastructure. MX-ONE supports both IP telephony and functions found in classic circuit-switched PBXes (Private Branch Exchanges). Installing Cabinet This section describes a full installation of hardware components in the BYB 501 cabinet. The recommended installation order is from the bottom of the cabinet to the top. Depending on the configuration, some pieces of hardware can be pre-installed. Therefore, some installation steps may be irrelevant. In that case, ignore the irrelevant step and proceed to the next one. It is recommended to install the hardware at the cabinet locations described in the instructions below. Although not recommended, it is possible to change the hardware placement in the cabinet. In that case, the following constraints must be regarded: � The batteries must be placed at the lowest position in the cabinet. � The fan unit must always be installed directly above the subracks. � Two subracks must be mounted closely, one above the other. Note: The following instructions describe a hardware installation in the BYB 501 cabinet. When installing the hardware in other type of cabinets, refer to manufacturer instructions. Overview This section describes the hardware components in the MX-ONE, their functions, and technical details as dimensions and weights. The hardware components in the MX-ONE are mounted in 19-inch cabinet: the BYB 501 cabinet, the standard cabinet (locally sourced). This document describes installation of hardware in the BYB 501. Most of the instructions are also relevant for installation in other 19-inch cabinets. The hardware components include a variable number of power units, batteries, subracks with extension boards, fan units, Media Gateways, and servers. The number of components and their location in the cabinet vary according to customer needs. For an example of an MX-ONE cabinet and its main hardware components, see Figure 1:MX-ONE Cabinets on page 5. Table 3.6:MX-ONE Cabinets components (Sheet 1 of 2) A MX-ONE cabinet, BYB 501 B Standard cabinet (locally sourced) C Battery string D AC/DC unit E DC/AC inverter (locally sourced) F Subrack MX-ONE Lite G Subrack MX-ONE Classic H Fan unit 64 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Table 3.6:MX-ONE Cabinets components (Continued) (Sheet 2 of 2) I Servers for the MX-ONE and MX-ONE Messaging K MX-ONE Server For information on technical details for the hardware components, see Table 1 Size, Weight, and Voltage of MX-ONE Hardware on page 6. Figure 3.12: MX-ONE Cabinets 65 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Table 3.7:Size, Weight, and Voltage of MX-ONE Hardware Width, height, and Compon Product depth Weight Input Output Height Pos ent Number (mm) (kg) Voltage voltage (U)2) A BYB 501 cabinet 600 x 75 1,800 x 400 B Locally Standard sourced cabinet C Battery BKB 201 425 x 45 31 Ah (4 003/1 159 x battery 280 blocks) -48 V DC 4 Battery BKB 201 425 x 82 62 Ah (4 003/2 264 x battery 280 blocks) -48 V DC 6 D AC/DC 440 x 90 12.8 - 90 - 250 -48 V DC 2 Unit 5130528 x 350 14.6 1) V AC 2 E DC/AC Locally Inverter sourced F MX-ONE 87L0003 440 x Lite 9 BAA-A 130 x (3U-chas 235 sis) Height (M) 3) 7.2 10.8 4 Mounting Cabinets This section describes mounting of the cabinets. The instructions focus on the BYB 501 cabinets. For installation of the standard server cabinet, see the manufacturer instructions. After this installation phase, all cabinets are positioned, fastened, leveled, and anchored to the site floor. Unpacking When unpacking the cabinet, perform the following steps: 1. Open the cabinet case using the Vikex opener. 2. Lift the cabinet using a cabinet hoist or at least four people. 66 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION 3. Place the cabinet on the floor in an upright position. Take extra care to avoid the cabinet from tipping over, as it is not yet secured to the floor. 4. Remove the plastic wrapping from the cabinet. 5. Move the cabinet to its position according to the floor marking, using a cabinet lifter or at least four people. Cabinet Layout Ensure that all preparations for placement of cabinets at the site, including floor marking, were done during the site planning stage, see the environmental spec for MX-ONE SITE PLANNING. For examples of cabinet layouts at the MX-ONE site, see the environmental spec for MX-ONE SITE PLANNING . Mounting Sets This sections lists all the mounting sets used when mounting and grounding the BYB 501 cabinets. Refer to the relevant mounting set table in each installation step. In the tables screws are named for example M 4X8, M 4 = metric thread 4 millimeters, and 8 = 8 millimeters in length. Table 3.8:Cabinet Frame (normally mounted) (Sheet 1 of 2) 1/BYB 501 180 Cabinet Frame Pos. A, B Title/Function Product Number Quantity RACK FRAME, H=1800, SXK 118 0444/1 1 METRIC, W=450 MOUNTING BAR, SXA 210 026/1 2 H=1800, METRIC SCREW M 4X8 24/SBF 228 040/0080 24 FOOT WITH SXK 118 0159/1 4 ADJUSTING NUTS DESIGNATION LABEL SVH 290 51/2 2 EARTHING PLATE SXA 123 0760/1 4 SCREW M 4X8 24/SBF 228 040/0080 8 PUSH-BUTTON SKY 117 01/4 2 SCREW 3.5X9.5 SBF 131 279/24 2 ESD WRISTSTRAP LYB 250 01/141 1 LABEL SVB 129 16 1 MARKING LABEL 2/SVF 191 040/2 1 67 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Table 3.8:Cabinet Frame (normally mounted) (Continued) (Sheet 2 of 2) 1/BYB 501 180 Cabinet Frame Pos. Title/Function Product Number Quantity MARKING PLATE2 SVF 191 131/1 1 Positioning the Cabinet 1. Ensure that holes for tip protection or earthquake bracing frame have been drilled. If not use the rack and the tip protection or the earthquake bracing frame as a template. 2. Position the cabinet in line with other cabinets and the site walls, see the environmental spec for MX-ONE SITE PLANNING . Leveling the Cabinet Figure 3.13: Leveling the Cabinet 1. Level the cabinet by adjusting the feet (A) using the 24-mm U-ring wrench, see Figure 3: Leveling the Cabinet on page 10. 2. Verify that the cabinet is leveled horizontally and vertically, using a water level. 3. Tighten the locking nuts (B) on all feet using the 24-mm U-ring wrench, see Figure 3: Leveling the Cabinet on page 10. 4. Proceed to the next installation stage: � For installation of a cabinet with tip protection, see Installing the Cabinet with Tip Protection. 68 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION � For installation of a cabinet with earthquake bracing frames, see Installing the Cabinet with Earthquake Bracing. Installing the Cabinet with Tip Protection Table 3.9:Mounting Set for Tip Protection 18/BYB 501/4 Tip protection, generic Pos. A B C D E F G H L Title/Function Product Number Quantity YOKE SPACER SXA 123 0786/1 2 SXA 123 0788/1 6 EXPANDER SCREW NSV 905 0805 4 M 8X90 INSULATING SRB 186 080 4 WASHER SUPPORT CLAMP2 NUT M 8 SXA 123 0785/1 4 SXA 123 0787/1 4 SBM 146 080/03 4 INSULATING PLATE SXA 123 0789/1 4 STUD SCREW M SBK 255 70 4 8X650 EXPANDER NUT M SXA 113 2519 4 8x30 WASHER SCA 101 080/03 8 BUSHING SRG 107 16/1 4 WASHER SCA 350 06 4 69 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.14: Installing the Tip Protection NOTE: The following procedure must be performed for the feet at the front and for the feet at the back: 1. Insert three spacers (B) in the holes in the yoke (A), see Figure 3 Installing the Tip Protection on page 10 2. Slide the yoke under the cabinet between the feet. 3. Move the yoke back over the feet. 4. Align the holes in the yoke with the two anchoring holes (X) in the floor. 5. Anchor the cabinet to the floor according to the type of floor. For a concrete floor, see Installing the Tip Protection on a Concrete Floor on page 11. For a raised floor, see Installing the Tip Protection on a Raised Floor on page 12. Installing the Tip Protection on a Concrete Floor 70 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.15: Installing the Expander Screw NOTE: The following procedure must be performed for the feet at the front and for the feet at the back: 1. Insert two expander screws (C) through the yoke (A) and into the concrete, see Figure 4 Installing the Expander Screw on page 11 2. Hammer the two expander screws into position. Be careful to the threads. 3. Install two insulating washers (D), two washers (L), and two nuts (G) on the two expander screws, see Figure 4 Installing the Expander Screw on page 11 4. Tighten the two expander screws. 5. Proceed to the next installation stage, see Fastening the Cabinets. Installing the Tip Protection on a Raised Floor 71 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.16: Installing the Tip Protection on a Raised Floor NOTE: The following procedure must be performed for the feet at the front and for the feet at the back: 1. Insert two clamps (F) through the yoke (A) and the floor (X), see Figure 6:Installing the Tip Protection on a Raised Floor on page 13 2. Secure two supports (E) with two insulated plates (H) to the secondary section of the raised floor by using the two clamps (F) and two nuts (G). 3. Tighten the two nuts (G) from the underside. 4. Proceed to the next installation stage, see Fastening the Cabinets. 72 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Installing the Cabinet with Earthquake Bracing Table 3.10:Earthquake Set, Concrete Floor 17/BYB 501/1 (2 x SXK 118 0168/1) Earthquake Set, Concrete Floor Pos. A B C D E F G H Title/Function FIXING IRON BAR COASTER EXPANDER SCREW M 12/25 INSULATING BUSHING WASHER WASHER SCREW M 16X25 Product Number SXA 123 0380/1 SXA 123 0381/1 SXA 123 0382/1 NSV 907 02 SXA 106 0093/2 SCA 118 210/78 SCA 118 170/78 03/SBA 186 160/0250 Quantity 4 2 4 4 4 4 4 4 73 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.17: Installing the Earthquake Bracing NOTE: The following procedure must be performed for the feet at the front and for the feet at the back: 1. Slide the earthquake bracing under the cabinet between the feet, see Figure 7: Installing the Earth- quake Bracing on page 14. 2. Verify that two coasters (C) are installed under the two fixing irons (A). 3. Install the two fixing irons (A) between the feet of the cabinet with the bar (B), two screws (H), and two washers (G). 4. Align the holes in the fixing irons over the anchoring holes in the floor. 5. Tighten the two screws (H) to a torque of 80 Nm. Anchoring the Cabinet on a Concrete Floor 74 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.18: Installing the Expander Screw 75 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.19: Securing the Earthquake Bracing NOTE: The following procedure must be performed for the feet at the front and for the feet at the back: 1. Place two expander screws (D) with insulation bushing (E) and washer (F) through the fixing irons and into the concrete floor, see Figure 8: Installing the Expander Screw on page 15. 2. Hammer the two expander screws into position. 3. Secure the two expander screws and earthquake bracing by tightening the screws until the red caps snaps off, see Figure 9: Securing the Earthquake Bracing on page 15. NOTE: The red cap snaps off when the screw has been tightened to the proper torque, exposing a green washer. The green washer should be intact, with no breaks. If the washer is found damaged during inspection, the screw must be verified to have a minimum torque of 64 Nm (but not exceeding 68 Nm). 4. Proceed to the next installation stage, see Fastening the Cabinets. Fastening the Cabinets Fasten the cabinets to each other either side-by-side or back-to-back. Fastening the Cabinets Back-to-Back Table 3.11:Mounting Set, Back-to-Back (Sheet 1 of 2) 24/BYB 501/2 Mounting Set, Back-to-Back, d=800 Pos. Title/Function Product Number Quantity B SCREW 03/SBA 121 060/0160 12 76 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Table 3.11:Mounting Set, Back-to-Back (Continued) (Sheet 2 of 2) 24/BYB 501/2 Mounting Set, Back-to-Back, d=800 Pos. A Title/Function GUIDE PIN2 Product Number SXA 123 0327/2 Quantity 6 Figure 3.20: Fastening the Cabinets Back-to-Back 1. Position the two cabinets back-to-back, see Figure 10: Fastening the Cabinets Back-to-Back on page 17. 2. Adjust the two cabinets to an equal level. 3. Fasten the two cabinets back-to-back with six guide pins (A) and twelve screws (B). 4. Verify that the torque of all mounting screws is set to 10+/-0.5 Nm. Fastening Cabinets Side-by-Side 77 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Table 3.12:Mounting Set, Side-by-Side 14/BYB 501, Mounting Set, Side-by-Side Pos. Title/Function Product Number Quantity A PLATE SXA 123 0368/1 3 B SCREW M 6X10 24/SBF 228 060/0100 12 Figure 3.21: Fastening the Cabinets Side-by-Side 1. Position the two cabinets side-by-side, see Figure 11: Fastening the Cabinets Side-by-Side. 2. Adjust the two cabinets to an equal level. 3. Fasten the two cabinets together side-by-side with three plates (A) and twelve screws (B) at the top, the middle, and the bottom of the two cabinets. 4. Verify that the torque of all mounting screws is set to 5+/-0.5 Nm. Installing Supporting Captive Nuts Supporting captive nuts are used to secure hardware units to the metal rack inside the cabinet. Insert the captive nuts in the square cabinet holes, see Figure 12: Mounting the Captive Nuts in the Rack on page 19. NOTE: Check that the mounting bars for the captive nuts are positioned at least 100 mm behind the door. 78 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.22: Mounting the Captive Nuts in the Rack Installing Batteries This section describes the installation of 31-Ah ( BKB 201 003/1 )and 62-Ah ( BKB 201 003/2) batteries. Ensure to leave room in the cabinet for the bigger batteries (62 Ah) even when installing smaller batteries. Begin battery installation by installing the battery shelf, that is supplied with the mounting set for the power equipment, at the bottom of the cabinet, see Figure 13: Installing the Battery Shelf on page 20. Installing Battery Shelf Use the following material set when installing the battery shelf: Table 3.13:Material Set for Battery Shelf NTM 144 266 Material set for battery shelf in 19-inch cabinet or frame Pos. B L K A C Title/Function Product Number Battery shelf 1 Strapping belt 1 Set of 10-mm spacers 1 for separating battery blocks Captive nuts M6 SBM 173 060/03 4 Screws M6X16 78/SBA 121 060/0160 4 Quantity 79 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.23: Installing the Battery Shelf 1. Mount four captive nuts (A) (Installing Supporting Captive Nuts) in the cabinet according to the number positions shown, see Figure 13: Installing the Battery Shelf on page 20. 2. Insert the strapping belt (L) through the battery shelf. 3. Fasten the battery shelf (B) using four screws (C). Installing the Battery String Use one of the following material sets when installing the batteries: Table 3.14:Material Set for 48 V 31-Ah Battery BKB 201 003/1 Material set for 48 V 31-Ah battery Pos. Title/Function Product Number Quantity A Battery set BKC 508 03/1 4 Mounting set for NTM 144 265 1 battery 80 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Table 3.15:Material Set for 48 V 62-Ah Battery BKB 201 003/2 Material set for 48 V 62-Ah battery Pos. Title/Function Product Number A Battery set BKC 508 03/2 4 Mounting set for NTM 144 265 1 battery Quantity Table 3.16:Mounting Set for Battery (Sheet 1 of 2) NTM 144 265 Mounting set for battery Pos. Title/Function Product Number Quantity B SCREW M 8X25 2 C SCREW M 8X16 8 D TUBE SPACER 18 X16 2 metal E CONTACT WASHER for 3 6.3-mm flat lug terminals F PLAIN WASHER 8 G SPRING WASHER 8 H CONNECTOR BRIDGE 3 I INSULATING COVER for 2 plus and minus terminals K Set of spacers 10-mm 1 for separating battery blocks L Grey double-insulated 1 cable, 10 mm 2 area, 2 m long, (plus pole). (not UK) M Black double-insulated 1 cable, 10 mm 2 area, 2 m long, (minus pole). (not UK) 81 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Table 3.16:Mounting Set for Battery (Continued) (Sheet 2 of 2) NTM 144 265 Mounting set for battery Pos. Title/Function Product Number Quantity Battery service 1 instruction sheet in a frame for wall mounting Figure 3.24: Battery Block Spacer 82 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.25: Installing the Batteries NOTE: Before working on any equipment, be aware of the hazards involved with the electrical circuitry and be familiar with the standard practices for preventing accidents. To mount the batteries in the battery shelf, perform the following steps: 1. Mount the spacers (K) between the battery blocks (A), see Figure 14: Battery Block Spacer on page 21. 2. Place the safety strap through the slots in the battery shelf, see Figure 16:Battery String Safety Strap on page 23. 3. Place the batteries on the shelf, see Figure 15:Installing the Batteries on page 22. Make sure the front side of the batteries with the contact poles and the labels is facing the cabinet front. 4. Pull the batteries towards the shelf front edge. 5. Connect the batteries to each other by applying the connector bridge (H), plain washer (F), spring washer (G), by using the pole screws (C) from the batteries. 6. For measuring 12, 24, and 36 V DC insert three contact washers with flat lug terminals (E) on top of each connector bridge. 7. Tighten the six screws. 83 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION 8. Apply the metal tube spacer (D), plain washer (F), spring washer (G), and 25-mm screw (B) on the plus pole of the rightmost battery block (do not tighten). 9. Apply the metal tube spacer (D), plain washer (F), spring washer (G), and 25-mm screw (B) on the minus pole of the leftmost battery block (do not tighten). 10. Position insulating pole covers (Y) on each of the four batteries, and press them down. 11. Place the strapping belt (L) around the batteries and tighten the strap, see Figure 16: Battery String Safety Strap on page 23. 12. Fasten three warning labels, parallel connection of batteries (SVB 131 70), one on the right-hand side battery, and two at the bottom of the cabinet, see Figure 17: Parallel Connection of Batteries Warning Label on page 23 and see Figure 35: Warning Label SVB 131 70 on page 40. Figure 3.26: Battery String Safety Strap 84 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.27: Parallel Connection of Batteries Warning Label Installing AC/DC Unit This section describes the installation of the AC/DC power unit in the cabinet. Before working on any equipment, be aware of the hazards involved with the electrical circuits and be familiar with the standard practices for preventing accidents. The Power inlets to the AC/DC is on the rear side. Check that the power connection are accessible after mounting, else connect the Power cables before mounting. Also secure the Power cables with a cable tie, to avoid disconnection. see Figure 30: Secure Main cables. NOTE: It is mandatory to follow the suppliers Installation User guide/Manuals. Installing the AC/DC Unit The installation below is intended for the AC/DC unit 51305282. For specific information of the 51305282, see supplier Instruction Manual doc No. PM110_6500_00, and Quick Install Guide doc No. 110_6500_00-QR. If any other type of AC/DC unit are installed, the same step below shall be taken. NOTE: The AC/DC unit can have a shelf mounted below. This will ease the electrical connection. The shelf to be used is 86/BYB501. See Installing a Cabinet Shelf for more information. 85 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.28: Installing AC/DC Unit 1. If not already done, mount captive nuts (A) (see Installing Supporting Captive Nuts). 2. Place the AC/DC unit on the mounted shelves (86/BYB501). 3. Use the four screws (C) supplied with the mounting kit to fasten the AC/DC unit to the captive nuts in the cabinet. Do not tighten the screws, as they need to be opened again when connecting cables to the AC/DC unit. 4. Connect the mains supply, distribution/load cables and battery cable acc to manufacturers instruction/manual. NOTE: Do not Power up the Unit in this stage. 5. Fasten the warning label, energy hazard (SVB 131 75) as close as possible to the circuit breakers on the front of the AC/DC unit. Installing MX-ONE Classic This section describes the installation of the subracks containing the MX-ONE Classic boards in the cabinet. NOTE: This section does not describe the installation of separate boards in the subrack. The MX-ONE Classic consists of one subrack. NOTE: This equipment have to be connected to protective ground. Connect a grounding cable to the bracket at the earthing point, close to the earthing symbol located at the right hand side of the chassis. See Figure 19: Earthing point 7U-chassis on page 25. Figure 3.29: Earthing point 7U-chassis 86 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION This section also describes installation of two subracks, the upper called A and the lower called B. Both can of course be a Subrack A. Use the following material sets when installing the MX-ONE Classic and Fan Unit: NOTE: If only one subrack is to be installed mount the lower air plate on this subrack. To fulfill the demands on Fire Enclosure for the 7U chassis, the Air plate SXA1122330/1 included in NTM144262 have to be mounted. For instructions see Introduction. Table 3.17:Mounting Set for Subrack A NTM 144 262 Mounting set for subrack A Pos. D E C A F G K Title/Function AIR PLATE, upper AIR PLATE, lower SCREW M 6X16 CAPTIVE NUT M6 SCREW M 4X6 CABLE LUG LABEL FOR ESD Product Number SXA 112 2329/1 1 SXA 112 2330/1 1 78/SBA 121 060/0160 8 SBM 173 060/03 8 24/SBF 228 040/0060 2 SNG 804 23 1 SVB 129 05/2 1 Quantity Table 3.18:Mounting Set for Subrack B (Sheet 1 of 2) NTM 144 263 Mounting set for subrack B Pos. H I C A F G Title/Function Product Number Air plate, front Air plate, rear SXA 112 2331/1 1 SXA 112 2332/1 1 SCREW M 6X16 CAPTIVE NUT M6 SCREW M 4X6 78/SBA 121 060/0160 4 SBM 173 060/03 4 24/SBF 228 040/0060 2 CABLE LUG (only used SNG 804 23 1 if the two subracks are mounted in separate cabinets) Quantity 87 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Table 3.18:Mounting Set for Subrack B (Continued) (Sheet 2 of 2) NTM 144 263 Mounting set for subrack B Pos. K Title/Function LABEL FOR ESD (only used if the two subracks are mounted in separate cabinets) Product Number SVB 129 05/2 Quantity 1 88 CHAPTER 3 Mounting the Lower Air Plate INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.30: Mounting the Lower Air Plate Before installing subrack B, install the lower air plate in the subrack. Perform the following steps: 1. Place subrack B in an upside-down position on a steady surface. 2. Insert the edge of the lower air plate (E) in the slot at the rear side of the subrack. 3. Lower the air plate to level it with the screw holes in the subrack, as demonstrated by the dotted line. 4. Fasten the air plate to the subrack from both sides using two screws (F). 89 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Parts from this mounting set are used when installing the fan unit, leave the remaining parts at hand. Installing Subrack B (or Second Subrack A) Figure 3.31: Installing Subrack B 90 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION The lower air plate is only mounted in subrack B (lower subrack if two subracks are mounted onto of each others), see Mounting the Lower Air Plate on page 26. In subrack A (upper subrack), front and rear air plates are installed instead. 1. Mount four captive nuts (A) (see Installing Supporting Captive Nuts) according to the number posi- tions shown. 2. Use the screws (C) to fasten the subrack to the captive nuts in the cabinet. It is very important to use the correct holes in the subrack brackets. For the correct holes. Parts from this mounting set are used at a later installation stage, leave the remaining parts at hand. Mounting the Front Air Plate in Subrack A Figure 3.32: Mounting the Front Air Plate in Subrack A To prepare subrack A for installation in the cabinet, first mount front and rear air plates in the subrack as follows: 1. Place subrack A in an upside-down position on a steady work surface. 2. Insert the front air plate (H) to the slot against the cable chute. 3. Fasten the front air plate to the subrack by using two screws (F). 91 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Parts from this mounting set are used at a later installation stage, leave the remaining parts at hand. Mounting Rear Air Plate in Subrack A Figure 3.33: Mounting Rear Air Plate in Subrack A 1. Turn subrack A back to an upright position. 2. Loosen, but do not remove the screws (1, 3, 5, and 7) on the back panel of the subrack, so they stick out a few millimeters. Note that only these four screws should be loosened. 3. Position the four key holes of the rear air plate on the half-released subrack screws and slide down the air plate. Make sure that the squared plates hook into position. 4. Fasten the screws 1, 3, 5, and 7. Parts from this mounting set are used at a later installation stage, leave the remaining parts at hand. Installing Subrack A NOTE: Ensure that the front and rear air plates are mounted. For more information, see Mounting the Front Air Plate in Subrack A and Mounting Rear Air Plate in Subrack A. 92 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.34: Installing Subrack A To install subrack A, perform the following steps: 1. Mount four captive nuts (A) ( see ) according to the number positions shown. 2. Use the screws (C) to fasten the subrack A to the captive nuts in the cabinet. Ensure that no gap is left between subracks A, and B. Parts from this mounting set are used at a later installation stage, leave the remaining parts at hand. Installing Upper Air Plate NOTE: The upper air plate is only mandatory if hardware will be installed above the fan unit. 93 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.35: Installing Upper Air Plate To install the upper air plate, perform the following steps: 1. Mount four captive nuts (A) (see Installing Supporting Captive Nuts) according to the number posi- tions shown. 2. Fasten the air plate (B) to the four captive nuts in the cabinet using the four screws (C). 94 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.36: A four MX-ONE Classic Rack When installing a four-MX-ONE Classic-equipped exchange cabinet (2 x subrack A+B or A+A) without internal power and batteries, two fan units with upper air plates (D) are mounted in the cabinet. Installing the Fan Unit This section describes the installation of fan unit and upper air plate in the cabinet. Table 3.19:Mounting Set for Fan Unit 52/BYB 501 Mounting Set included in Fan Unit BFD 509 08/4 Pos. Title/Function Product Number Quantity D SLIDE SXA 123 0320/1 2 E SPRING SXA 123 0321/1 2 F SCREW 24/SBF 228 040/0080 2 C SCREW M 6X16 03/SBA 121 060/0160 4 A CAPTIVE NUT M6 SBM 173 060/03 4 95 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.37: Installing Slides 96 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.38: Installing the Fan Unit � Mount four captive nuts (A) (see Installing Supporting Captive Nuts) according to the number positions shown, see on page 31 and see on page 32. � Insert the two slides (D) with springs (E), see on page 31 and fasten them with the two screws (F). � Slide the fan unit in position. � Fasten the fan unit to the four captive nuts (A) in the cabinet. using the four screws (C). Ensure that no gap is left between subrack A, and the fan unit. Installing Servers Install the standard servers in a standard server cabinet (locally sourced). Install the 1U chassis including the ASU in a BYB 501 cabinet. For the installation procedure for the standard server cabinet, refer to manufacturer instructions. Installing MX-ONE 1U chassis This section describes how to install the 1U chassis, MX-ONE 1U in the BYB 501 cabinet. Additional 1U chassis can be installed directly above the first one in the same way as the first 1U chassis. Use the following mounting set to install the MX-ONE 1U chassis in the cabinet. 97 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Table 3.20:Mounting Set for 1U chassis, MX-ONE Service Node NTM 144 264 Mounting set Pos C A Title/Function SCREW M 6X16 CAPTIVE NUT M6 Product Number 78/SBA 121 060/0160 4 SBM 173 060/03 4 Quantity To install the 1U chassis in the cabinet, perform the following steps: NOTE: Power inlets are positioned on rear side of the chassis. Secure that rear side is accessible after mounting, or insert the 48V and/or the 115/230V Mains cable before mounting in the rack. Fasten all power cables by Cable tie to avoid disconnection. See Figure 30: Secure Main cableson page 36. NOTE: This equipment have to be connected to protective ground. Connect a grounding cable to the bracket at the earthing point, close to the earthing symbol located at the rear side of the chassis. See Figure 30: Secure Main cables on page 36. Figure 3.39: Installing MX-ONE 1U chassis 1. Mount four captive nuts (A) (see Installing Supporting Captive Nuts) according to the number positions shown, see on page 35. 2. Fasten the 1U chassis to the four captive nuts in the cabinet, using the four screws (C). 3. If required, install additional 1U chassis directly above the first one in the next available cabinet posi- tion. No gap is needed between the units. NOTE: Do not obstruct the cooling air flow, which goes from right to left in the MX-ONE Lite (3U) and MX-ONE 1U subrack. 98 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.40: Secure Main cables Installing MX-ONE Lite 3U This section describes the installation of MX-ONE Lite subracks in the BYB 501 cabinet. Use the following mounting set to install the MX-ONE Lite subrack in the cabinet. NOTE: 110/240V Mains power inlets are positioned on rear side of the MX-ONE Lite. Secure that rear side is accessible after mounting, or insert the Mains cable before mounting in the rack. Fasten all power cables by Cable tie to avoid disconnection. See Figure 30: Secure Main cables on page 36. NOTE: This equipment have to be connected to protective ground. Connect a grounding cable to the bracket at the earthing point, close to the earthing symbol located at the rear side of the chassis. For an example see Figure 30: Secure Main cables on page 36. Table 3.21:Mounting Set for MX-ONE Lite subrack NTM 144 264 Mounting set Pos. Title/Function Product Number Quantity C SCREW M 6X16 78/SBA 121 060/0160 4 A CAPTIVE NUT M6 SBM 173 060/03 4 99 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.41: Installing MX-ONE Lite subrack To install the MX-ONE Lite in the cabinet, perform the following steps: 1. Mount four captive nuts (A) ( see Installing Supporting Captive Nuts) at a chosen position. The MX-ONE Lite has mounting holes to fit both metric and inch measured cabinets. 2. Fasten the MX-ONE Lite to the four captive nuts in the cabinet, using the four screws (C), see on page 37. 3. Additional MX-ONE Lite units can be mounted directly above or below the first one. No gap is needed between the units as they have their own cooling systems. NOTE: Do not obstruct the cooling air flow, which goes from right to left in the MX-ONE Lite and Slim subrack 100 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Installing a Cabinet Shelf This section describes the installation of a cabinet shelf in the cabinet. NOTE: The cabinet shelf is optional, and could be used for a portable computer or a heavy unit i.e the 2U Power unit. Table 3.22:Cabinet Shelf 86/BYB 501/2 Cabinet Shelf Pos D E F G A C Title/Function Product Number SHELF SXA 210 44/2 1 FIXING BRACKET SXA 123 0417/1 2 (factory mounted) SCREW M 4X8 (factory 24/SBF 228 040/0080 4 mounted) SLIDE SXA 123 0320/2 2 CAPTIVE NUT M 6 SBM 173 060/03 2 SCREW M 6X16 03/SBA 121 060/0160 2 Quantity 101 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.42: Installing Cabinet Shelf To install the cabinet shelf, see on page 38, and perform the following steps: 1. Mount two captive nuts (A) (see Installing Supporting Captive Nuts) at the chosen position for the shelf. 2. Fasten the two slides (G) to the two captive nuts in the cabinet using the two screws (C) and then loosen the screws. 3. Loosen the four screws (F) slide the two fixing brackets (E) against each other on the shelf and push the shelf (D) into the two slides (G). 4. Slide the two fixing brackets (E) outwards behind the two screws (C), then tighten the four screws (F). 5. Finally fasten the shelf (D) by tighten the two screws (C). Labeling Before cabling the cabinet it is necessary to label the media gateway parts used per Server, using the labels provided in label sets SVH 277 02/1 - /5, see Table 17: Gateway Labels on page 39. The cabinet 102 CHAPTER 3 INSTALLING CHASSIS IN A CABLING INSTALLATION - TURNKEY SOLUTION must be labeled with the number of Servers that is installed in the cabinet. It is recommended to label the following items: � Cabinet � MX-ONE 1U � MX-ONE Lite (3U-chassis) � MX-ONE Classic (7U-chassis) � AC/DC � Other servers Table 3.23:Gateway Labels Product Number SVH 277 02/1 SVH 277 02/2 SVH 277 02/3 SVH 277 02/4 SVH 277 02/5 Server Number 1 - 10 11 - 20 21 - 30 31 - 40 41 - 124 (one for each Server) For recommended labeling in BYB 501, see on page 39. Figure 3.43: Labeling of BYB 501 Labeling cables For labeling of cables see document 21/1531-ASP11301, Installing Boards and Cabling. 103 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Warning Label, Parallel Connection of Batteries The warning label, parallel connection of batteries (SVB 131 70) is for indoor use on aluminum, steel, or rigid plastic surface. It is made of self adhesive plastic material and not removable. Fasten three (3) warning labels, one on the right-hand side battery, and two at the bottom of the cabinet, see on page 23 and see on page 40. Figure 3.44: Warning Label SVB 131 70 NOTE: Battery warning labels are also available in German and French. Installing Boards and Cabling Introduction MX-ONE is a communication solution for enterprises. MX-ONE integrates voice communication in fixed and mobile networks for public as well as private service. MX-ONE can be integrated into an existing Local Area Network (LAN) infrastructure. MX-ONE supports both IP telephony and functions found in classic circuit-switched PBXes (Private Branch Exchanges). Scope This document describes the MX-ONE cabling and connection in a detailed way. It is aimed for customers doing new installation. For other parts of the Installation see: � Installation preparation and Earthing, 19/1531-ASP11301 � Installation Chassis in a Cabinet, 20/1531-ASP11301 Target Group The target group for this document is personnel involved in installing the MX-ONE. Prerequisites This section lists requirements that must be fulfilled before the installation starts. Electrical Connections Installation procedures involving connection of power cables, batteries and earthing must be performed according to local regulations. 104 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Safety All personnel involved in installation must read and understand the safety instructions prior to installation, see the description document for SAFETY. Installing boards Device boards can, in the 7U chassis only be placed in the board positions 01-29 and 45-73. Not in positions 33, 37 and 41. NOTE: It is important to firmly insert the boards, to avoid bending any back plane connectors, or it's contact pins. Press evenly on both sides of the front. Do NOT use the extractor (available in some boards) to press the board in.Only for the final millimeter of sliding in the board, the extractor is allowed to be used. To remove any board, use the extractor, or use the tool LTD11702 in an available keyhole in the fronts. Table 3.24:Boards in MX-ONE (Sheet 1 of 2) Board ALU2 ASU Lite ASU-II DC/DC ELU26 ELU31 ELU33 ELU34 FTU2 MFU Product number Building height ROF 137 5373/11 20mm ROF 137 6307/31 40mm ROF 137 6307/4 40mm ROF 137 6303/1 40mm ROF 137 5321/12 20mm ROF 137 5412/4* ROF 137 5062/1 ROF 137 5064/x 20mm 20mm 20mm ROF 137 5415/11 20mm ROF 137 5348/X 20mm Time Slots used Remarks 8 Alarm unit for external alarms --- Mitel Server Unit, Lite. 8GB. For more information see item below. --- Mitel Server Unit. 16GB. For more information see item below. --- Power unit for 7U chassis 8 ISDN-S digital extensions 32 DECT extensions 32 Digital extensions 32 Analog extensions with message waiting 8 Failure Transfer Unit 8 Multi frequency unit 105 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Table 3.24:Boards in MX-ONE (Continued) (Sheet 2 of 2) Board MGU2 Product number Building height ROF 137 6304/4 20mm TLU76 ROF 137 5338/x* 20mm TLU77 ROF 137 5387/x* 20mm TLU79 TLU80 (supported board revision R2A) ROF 137 5349/11* ROF 137 5406/11 20mm 20mm TLU83 ROF 137 6305/1 20mm TLU83 ROF 137 6305/2 20mm TMU ROF 137 5335/x 20mm Time Slots used Remarks --- Media Gateway Unit. For more information see item below. 32 Digital trunk, ISDN, E1, DPNSS, CAS, SS7 23 ISDN, T1, DPNSS, CAS depending on version 8 ISDN-T 2B+D trunk line 8 4-wire analog trunk using E&M signaling. This board is used in MX-ONE Classic (7U), MX-ONE Lite (3U) and MX-ONE Slim (1U). 8/12 Analog trunk line (loop start, ground start. CLI with FSK and DTMF) 8/12 Analog trunk line (loop start, ground start, call metering. CLI with FSK and DTMF) 32 Tone and Multi part Unit. DTMF NOTE: Secure all boards with the screws located in the extractor. Use screw driver with Torx T8. ASU-II and ASU Lite The ASU's has a disk bay for 2 separate HDD (Hard disk drives) or SSD (Solid state drives). They are located behind a cover in the front. 106 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION NOTE: SW RAID1 is supported on Mitel ASU and ASU-II. Close to the LED near the LAN-ports, there is a hole for performing reset/ software shout down. The ASU's has a battery for real time clock. This battery is located just behind the board for the SATA drives connection. NOTE: Due to the high weight of these boards, handle them with care, and hold the board only in the front. Also, be careful when inserting it into the subrack. Do not force it to avoid any bending of the board MGU2 The MGU2 board has a 20mm front and can be used in any chassis. Close to the LED there is a hole for performing reset. For more info see description, Media Gateway Unit, MGU, 1/1551-ANF90136. Empty Board Positions If any empty positions are left in a chassis after mounting all boards, these empty slots have to be filled with Dummy-fronts to fulfill the EMC demands. See Dummy Front. Dummy Front This section describes the dummy front in 19" cabinets. Dummy fronts are installed at all empty positions in the 19" chassis. New boards can be installed at these positions. Remove the dummy front at the position were the new board is to be installed and insert the new board. NOTE: All empty board positions must be covered with dummy fronts to fulfill the EMC requirement and to be compliant with the BYB501 cooling requirements (air flow). 107 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.45: 20mm Dummy Front Table 3.25:Dummy Front Function Front 20 mm Product Number SXK 106 1020/35 Connectors and LEDs on Board Fronts This section describes the connectors and LEDs on the boards. The indication of board status with dual color LED is: � Steady RED: The board is in passive state � Flashing RED: Error state � Alternating RED/GREEN: The board is starting up or is blocked. � Steady GREEN: The board is active. � Flashing GREEN: The board is active and is signaling. NOTE: DC/DC-, MGU-, TLU77- and ASU-boards deviate from above. See the figures below regarding how they differ. 108 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.46: TLU77, TMU, TLU76, ELU33, and ELU34 Board Fronts 109 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.47: ASU Front Connectors The SATA disks are located behind a cover. Two disks are used for RAID1. 110 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.48: DC/DC Front Connectors and LEDs 111 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.49: ALU2, ELU31, TLU79, TLU80 and TLU83 Fronts NOTE: ELU26 and TLU79 has equal fronts, only different printing. 112 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.50: TLU77 Front Connectors and LEDs 113 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.51: MGU2 with 20mm front Cabling Cabling involves both internal and external connections on site. External cabling is the routing of cables for grounding, to power equipment and other external devices. Internal cabling is the routing of cables within a cabinet or between cabinets. Use the fastener straps (cable tie) provided in material set 25/BYB 501/1 to fasten the cables to the rack, cable chutes, rear sides of chassis and so on. See Table Set of Cable holders (Cable tie). Table 3.26:Cables in MX-ONE (Sheet 1 of 3) Unit ALU2 ASU-II and ASU Lite Battery, std Battery Cable Product Number TSR 491 0306/20M 61L00002AAA-A TSR 482 0211/2400 TRS 899 135/1 61L00006CAA-A TFL281325/4000 Remarks to MDF to LAN 1GBit, RJ45-RJ45, straight. L=2,4 meters to LAN, 100Kbit, RJ45-RJ45, straight. L=2,4 meters USB to V.24 adapter cable to AC/DC. (included in cable kit 51305284) Between batteries for parallel connection 114 CHAPTER 3 Table 3.26:Cables in MX-ONE (Continued) (Sheet 2 of 3) Unit DC/DC-board (7U) 51305286 51305287 5 meter splitter cable to both 7U AND Fan 12 meter splitter cable to both 7U AND Fan Cable Product Number 5 meters long to AC/DC, 48V 12 meters long to AC/DC, 48V TSR 491 414/32M TSR 910 1054/16M, 32M TSR 901 1226/3000, /5000, /15M TSR 910 1059/32M TSR 491 0306/20M TSR 482 0211/2400, /20M TSR 899 135/1 TSR 482 0240/7000 61L00002AAA-A TSR 482 0211/2400, /20M TSR 482 0211/2400, /20M TSR 491 414/32M TSR 910 1054/16M, /32M TSR 910 1054/16M, /32M TSR 491 0306/20M 51305285 61L00007AAA-A 51305285 to MDF to MDF Sync-ring to MDF to MDF to LAN 100Kbit or E1/T1 to E1/T1 USB to V.24 adapter cable for E1/T1 crossover to LAN 1GBit, RJ45-RJ45, straight. L=2,4 meters to MDF to MDF to MDF to MDF to MDF to MDF 2 meters to AC/DC, 48V for Alarm connection 2 meters to AC/DC, 48V INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Remarks 50006938 50006937 ELU26 ELU31, ELU33, ELU34 ELU31 FTU2 MFU/11 MGU2 TLU76 TLU77 TLU79 TLU80 TLU83 TMU/12 MX-ONE Lite 3U chassis, 87L00039BAA-A MX-ONE 1U chassis, 87L00032BAA-A 115 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Table 3.26:Cables in MX-ONE (Continued) (Sheet 3 of 3) Unit TSR 482 0211/20M 61L00002BAA-A 51305286 51305287 50006938 50006937 TSR 902 0274/2200 TSR 902 0277/2000 SXK 106 2097/1 50006936 Cable Product Number LAN, 100KBit. RJ45 - RJ45, straight. L=20 meters LAN, 1GBit, RJ45 - RJ45, straight. L= 20 meters 5 meters long, -48V 12 meters long, -48V 5 meter splitter cable to both 7U AND Fan, -48V 12 meter splitter cable to 7U AND Fan, -48V Alarm cables and plug Remarks Network Power to Fan *) and to 7U chassis Fan *) to alarm Splitter 1 to 2. Used when 5 to 8 pcs of 1U/3U chassis are fed from the same power Unit. Splitter cable for 1U and 3U chassis *) Fan BFD50908/4 NOTE: Consider the needed cabling for network or server redundancy. For more information, see the description for MIVOICE MX-ONE, chapter REDUNDANCY. Connector Positions Only boards with EMC shielded fronts are used in the MX-ONE subracks. Connector Numbering The connector positions are marked in numerical order starting from 1 for the lowest connector position, 2 for the position above it and so on. 116 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.52: Connectors positioning Cable Labeling Product Labeling Cables have different types of product marking. See Table 3 Cables in MX-ONE on page 13 for a complete list of available cables. Label Sets Every MX-ONE Service Node has a label set with labels that are used to mark the cables in the MX-ONE. Product Number SVH 277 030/1 SVH 277 030/2 Server Number 1 2 Product Number SVH 277 030/5 SVH 277 030/6 Server Number 6-10 11-20 117 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION SVH 277 030/3 3 SVH 277 030/4 4-5 SVH 277 030/7 SVH 277 030/8 21-40 > 40 (one for each Server) Labeling of Cables Cables are marked with labels in both ends. The labels contain the following information: � Cable source � Cable destination � Server number � Cable number � Position (in boards or other devices) for cable connection For a general explanation of the information in cable labels. 118 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.53: Labeling Cables Labeling of Internal Cables The internal cables connected to fixed positions in the exchange are already labeled at delivery. The label indicates the position of the cable's own connector as well as that of the other end. For example: GW1/81 (0*21*4) means that for Gateway 1, cable 81 is to be placed on the left side of MGU (0= left, 1= right), board position 21 (01, 05, 09,..., 77), and at connector 4, counted from the bottom. 119 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.54: Labeling of cables Connecting Internal Power Cables For instructions on how to connect mains cable to the AC/DC unit, refer to manufacturer instructions supplied with the unit. Refer to local regulations when working with electric power. Connecting the Batteries to the AC/DC Unit Work involving batteries must be carried out by personnel with appropriate technical training and experience necessary to be aware of hazards to which they can be exposed. The battery fuse/circuit breaker is located in the power supply unit. It means that the conductor connected to the negative pole of the battery and to the battery fuse/circuit breaker is an unfused battery conductor. It is extremely hazardous to work with unfused battery conductors. NOTE: Before battery conductors are; connected, disconnected or installed, remove the conductor to the negative pole (A) or remove an interconnection bridge (B) 120 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.55: Example of Removing the Negative Battery Conductor (A) and an Interconnecting Bridge (B) Figure 3.56: Connecting the Batteries General battery connection: 1. Connect the cable lug (L) of the grey cable to the red plus pole (D) of the rightmost battery block. 2. Fasten the screw (B) to secure the cable lug and press down the cover (I) on the red plus pole (D). 3. Connect the cable lug (M) of the black cable to the minus pole (D) of the leftmost battery block. 4. Fasten the screw (B) to secure the cable lug and press down the cover (I) on the black minus pole (D). 5. Connect the other end of the cable (blue connector) to the Power Unit. It is positioned at the rear side of the unit. 121 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Connecting the AC/DC Unit to MX-ONE See suppliers documentation for correct connection to the AC/DC. When connecting cables in the AC/DC unit, always fasten nearby cables to each others and to any cable cloth or frame using fastener straps included in the 25/BYB 501/1. This to relieve the force on the connections. Table 3.27:Set of Cable holders (Cable tie) 25/BYB 501/1 Set for cables Title/Function HOLDER FOR STRAP CABLE CLAMP (STRAP) Product Number SXA 123 0411/2 SET 103 02 Quantity 40 40 NOTE: Do not cut the cables. The shortest length of the cables from the AC/DC unit to the DC/DC board must be 5 meters. Connecting AC/DC-Unit 51305282 to Mains The Power Unit have IEC connector on the rear side. Connect the mains cables and secure them to avoid power breakdown. Connecting AC/DC to the LAN The Power Unit 51305282 can be equipped with a communication module, the PCC Unit, 5130283. This unit communicate via the LAN. For details about functionality and configuration, see suppliers data sheet/manual. Connecting Power (-48V) to Fan Unit BFD50908/4 Two types of cables can be used to Power the Fan Unit. Single cables or Splitter cables. � Single Cables: Connect the Power to the fan unit using cable 51305286, 5 meter long or 51305287, 12 meters long, see item (1) in Fig. see Figure 13: Single cables to the Fan Unit BFD50908/4 and to 7U chassis on page 21. � Splitter cables: Connect the Power to the fan unit using cable 50006938, 5 meter long or 50006937, 12 meters long, see item (1) in Fig. see Figure 14: Splitter Cable to the Fan Unit BFD50908/4 and to 7U chassis on page 21 NOTE: If Alarm handling is required, cables marked with *) are also needed. For alarm cables and plugs, see MiVoice MX-ONE Classic with Power Unit. NOTE: If only one Power cable is connected to the Fan Unit, the alarm on the Fan will be activated. This is not possible to re-configure. To avoid the alarm in the Fan, feed the Fan unit with 2pcs of Power cables or use the Splitter cables. 122 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.57: Single cables to the Fan Unit BFD50908/4 and to 7U chassis 123 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.58: Splitter Cable to the Fan Unit BFD50908/4 and to 7U chassis Connecting Power to 1U Chassis 87L00032BAA-A Connect the -48V DC power to the 1U chassis using cable 51305285. The connector on the 1U chassis is located on the rear side of the chassis. The 1U chassis can be fed also with mains power 100-240VAC. This connector is also located on the rear side. NOTE: If more that 4 pcs of 1U chassis and/or 3U chassis are feed with -48V in one system, the power ports in the Power unit are not enough (4 ports). Then a splitter cable can be used to feed 2pcs of 1U/3U chassis per power port. This splitter cable is 50006936. NOTE: only 2 chassis can be feed from one port in the Power Unit. Connecting Power to 3U Chassis 87L00039BAA-A Connect the -48V DC power to the 3U chassis using cable 51305285. The connector on the 3U chassis is located on the rear side of the chassis. The 3U chassis can be fed also with mains power 100-240VAC. This connector is located on the rear side. 124 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION NOTE: If more that 4 pcs of 3U chassis and/or 1U chassis are feed with -48V in one system, the power ports in the Power unit are not enough (4 ports). Then a splitter cable can be used to feed 2pcs of 1U/3U chassis per power port. This splitter cable is 50006936. NOTE: only 2 chassis can be feed from one port in the Power Unit. Connecting Power (-48V) to 7U Chassis BFD76140 Two types of cables can be used to Power the 7U chassis. Single cables or Splitter cables. � Single Cables: Connect the -48V power to the DC/DC-board using cable 51305286, 5 meter long or 51305287, 12 meters long, see item (1) in Fig. see Figure 13: Single cables to the Fan Unit BFD50908/4 and to 7U chassis on page 21. � Splitter cables: Connect the -48V power to the DC/DC-board unit using cable 50006938, 5 meter long or 50006937, 12 meters long, see item (1) in Fig. and continue with the remaining of the cable to the Fan unit. see Figure 14: Splitter Cable to the Fan Unit BFD50908/4 and to 7U chassis. Connecting Cables Some cables are pre-connected at delivery, depending on equipment configuration ordered. Use the figure and the table below to connect cables, or to verify that the cables are correctly connected. For cable connections to board positions Always verify that the cable markings correspond before connecting cables. For a list of cables, including source and destination for every cable Do not cut extension cables shorter than 3.5 m. This might disturb the function in the system. Figure 3.59: Cable Connections Configure Example 125 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.60: MX-ONE Lite cabling example The MGU is connected to a server via the corporate LAN (i.e. a Switch). This is also valid when multiple gateways are connected to a server. Extension and Trunk Line Cable Structure The twisted pair cable used for Extension and trunk lines in the MX-ONE is delivered with 32 pairs. The cable is structured either with 8 pairs in 4 bundles, 2 blue and 2 orange bundles, or, with 16 pairs in 2 bundles, 1 blue and 1 orange. Each bundle is kept together with a bundle thread. 126 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.61: Cable Structure The cables connected to the extension and trunk boards are connected on the other end to external telephone lines through the Main Distribution Frames (MDF). The following tables specify the color coding of the 32 pair cable used for ELU33, ELU34, and other boards, and the connection cable used for TLU76 , TLU77 and ELU26, TLU79. Use the tables below to connect extension and trunk cables to the MDF. Note, that the screen also shall be grounded on the MDF-side, due to the demand of Multi point earthing. See document 19/1531-ASP11301. Figure 3.62: 32 pair cable for ELU33, ELU34, ELU31, TLU80 and TLU83 (TSR 910 1054/16M or 32M) 127 CHAPTER 3 ELU33, ELU34, ELU31/4 and TLU80 Cable Structure Figure 3.63: Front view INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION NOTE: ELU34 has to have individual 0 activated as the first individual and removed as the last individual, or else the communications with the board will fail. 128 CHAPTER 3 Table 3.28:Color Coding in 32 Pair Cable for ELU33, ELU34 and ELU31 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Bund Conn Pair Core Color le ector 1 a D18 Whit e b Blue C18 2 a A17 Whit e b B17 Oran ge 3 a D17 Whit e Bund Conn Pair Core Color le ector 21 a D9 Whit e b Blue C9 22 a A8 Whit e b B8 Oran ge 23 a Whit e TLU83 Cable Structure The TLU83 board uses the same type of 32 pair cable but it is organized differently. TLU83 uses 12 pairs for its 12 trunk line individuals, called TL Ind in the table below. Core a is used for Tip and core b is used for Ring in each pair. The three upper rows go to 0 V, marked GND. Connectors in rows 7 to 14 are used. The remaining 14 wire pairs are not connected and marked NC. Table 3.29:Color Coding in 32 Pair Cable for TLU83 (TSR 910 1054/16M or 32M) Pair/T Bundl Conne L Ind Core Color e ctor 1/ NC a White D18 b Blue C18 2/ NC a White A17 b B17 Orang e 3/ NC a White D17 Pair/T Bundl Conne L Ind Core Color e ctor 21/ 8 a White D9 b Blue C9 22/ 9 a White A8 b B8 Orang e 129 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION TLU76 and TLU77 Cable Structure Figure 3.64: Connection Cable for TLU76, TLU77 (TSR 482 0211/xxx) Table 3.30:Color Coding in Cable for TLU76, TLU77 (TSR 482 0211/xxx) Pair Core Color Pinn No. 1 A Blue/White 5 B Blue 4 2 A Orange/White 1 B Orange 2 3 A Green/White 3 B Green 6 4 A Brown/White 7 B Brown 8 Description Tx+ TxRx+ RxShield Shield NC NC ELU26 and TLU79 Cable Structure Table 3.31:Color Coding in Cable for ELU26 and TLU79 (TSR 491 414) (Sheet 1 of 2) Pair Core Color Connector Description 1 A B 2 A B 3 A B 4 A B White C6 Blue D6 White A6 Orange B6 White C5 Green D5 White A5 Brown B5 Individual 0 TX+, TXIndividual 1 TX+, TXIndividual 0 RX+, RXIndividual 1 RX+, RX- 130 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Table 3.31:Color Coding in Cable for ELU26 and TLU79 (TSR 491 414) (Continued) (Sheet 2 of 2) Pair 6 7 8 9 Core A B A B A B A B Color Red Blue Red Orange Red Green Red Brown Connector C4 D4 A4 B4 D3 C3 B3 A3 Description Individual 2 TX+, TXIndividual 3 TX+, TXIndividual 2 RX+, RXIndividual 3 RX+, RX- MGU and MGU2 Cable Structure Table 3.32:Color Coding in Cable for MGU E1/T1 connection (TSR 482 0211/xxx) Pair 1 2 3 4 Core A B A B A B A B Color Blue/White Blue Orange/White Orange Green/White Green Brown/White Brown Pinn No. 5 4 1 2 3 6 7 8 Description Tx+ TxRx+ RxShield Shield NC NC Connection of External Cables Cabling to the MDF uses prefabricated cables. Twisted, shielded, pair-cables are to be used for cabling between the PBX and MDF or PBX and PBX (Media Gateway - Media Gateway). The cable length from the exchange to the MDF shall not be shorter than 3 meters (118 inches). 131 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Line Lengths ELU26 The following three connection alternatives are based on the usage of a 75 ohm twisted pair cable, 120 nF/km and wire 0.6 mm or a 150 ohm twisted pair cable, 30 nF/km and wire 0.6 mm or 125 ohm/km DC. � 1000 m, point-to-point with one terminal. � 500 m, extended passive bus with 8 terminals. � 100 m, short passive bus with 8 terminals. ELU31 For information see Installation Instructions for CORDLESS PHONES. ELU33 600 m if using a twisted pair cable with wire diameter 0.4 mm. 1000 m if using a twisted pair cable with wire diameter 0.5 mm, point-to-point with one terminal. ELU34 6000 m if using a twisted pair cable with wire diameter 0.4 mm. 9000 m if using a twisted pair cable with wire diameter 0.5 mm. TLU76 260 m if using a 120 ohm twisted pair cable without repeater TLU77 260 m if using a 120 ohm twisted pair cable without repeater TLU79 see Figure Connecting TLU79 to TLU79 through MDF (8 pairs). TLU80 7000 m if using a twisted pair cable with wire diameter 0.4 mm. 11000 m if using a twisted pair cable with wire diameter 0.5 mm. TLU83 5000 m if using a twisted pair cable with wire diameter 0.4 mm. 8000 m if using a twisted pair cable with wire diameter 0.5 mm. Analog Extensions ELU34 ELU34 is a 32 individuals analog extension line unit intended for normal analog telephones, with functionality for both message waiting and call metering. A parallel telephone, an extra bell or a FAX can be connected to an ELU34. NOTE: ELU34 has to have individual 0 activated as the first individual and removed as the last individual, or else the communications with the board will fail. NOTE: If done in the wrong order individuals will be blocked. NOTE: An external primary protection circuit shall be used as an additional protection when outdoor lines from other buildings are connected to the board. This protection circuit must have a striking voltage higher than 280 VDC. 132 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION NOTE: A remaining high voltage may remain on the board when the board is removed from the subrack with the power still on, a so called "hotswap". Do not touch the board component or solder points for a few minutes after the removal. To reduce the high voltage to a safe level, leave the board un-plugged in the subrack for at least 15 seconds. Digital Extensions As an example, digital system telephones may have the type designations DBC 2XX connected to ELU33. Only one system telephone per line can be connected, no parallel telephone or extra bell. NOTE: The board must not have any open cable ends. ELU33 Figure 3.65: Example with system telephone DBC 2xx, ELU33 - MDF (32 pairs) The installation instructions 1/LZT 102 537 and 1/LZT 102 762 show how the wires are connected to terminal block NEF 181 or RNV 114. Regarding connection of system telephone DBC 2xx: see the installation instructions for TELEPHONE SET DBC 220 01 see the installation instructions for TELEPHONE SETS DBC 222 01, DBC 223 01, DBC 224 01, DBC 225 01, KEY PANEL UNIT DBY 419 01 AND OPTION UNIT DBY 420 01. NOTE: ELU33 has to have individual 0 activated as the first individual and removed as the last individual, or else the communications with the board will fail. If done in the wrong order individuals will be blocked. ISDN Extensions with ELU26 The ISDN-terminals are connected to the ELU26 board in the PBX through the MDF. 133 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.66: Example with an ISDN-terminal, 4-wire connection Cordless Extensions ELU31 To the ELU31/4, radio base stations, RFPs, are to be connected, see Figure 25: ELU31/4 MDF - RFP on page 35. For more information, see Installation Instructions for CORDLESS PHONE. Figure 3.67: ELU31/4 MDF - RFP NOTE: ELU31/4 can today be used in /3 or /4 mode. Check that the switch, both poles, are in correct position. 134 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.68: ELU31/4 - location of switch Analog External Lines, TLU80 and TLU83 Analog external lines are connected to analog TLU boards. Figure 3.69: TLU8x - MDF example Digital External Lines NOTE: If the ISDN T1 interface shall be connected outside the premises, it is mandatory to connect the T1 lines via a Network Terminal 1 (NT1), Channel Service Unit (CSU) or National Certified Terminal Equipment (NCTE) interface. This is essential in order to comply with US and CA regulatory safety requirements in force. 135 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION TLU77 Color coding for TLU77 with cable TSR4820211/xxx see item TLU76 and TLU77 cable structure. Figure 3.70: TLU77, 120ohm pair cable ISDN ISDN PRI with TLU76/11 Color coding for TLU76 with cable TSR4820211/xxxx see item TLU76 and TLU77 cable structure on page 31 Figure 3.71: Digital external lines 120 ohm pair cable, TLU76/11 - /14 Digital external lines with TLU79 and an NT1-box, Network Terminal-box Color coding for TLU79 with cable TSR491414/xxx see item ELU26 and TLU79 cable structure on page 32 136 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.72: 2-wire ISDN with TLU79 and an NT1-box (8 pairs) NOTE: Make sure that each individual's receive (Rx) and transmit (Tx) are properly connected between the TLU79 board and the NT1-box. Necessary corrections between the individuals can preferably be performed in the MDF. Digital external line with TLU79 as a tie line Color coding for TLU79 with cable TSR491414/xxx see item ELU26 and TLU79 cable structure. Figure 3.73: Connecting TLU79 to TLU79 through MDF (8 pairs) Through-Connection on Power Failure or Processor Malfunction If the exchange is equipped with an FTU2 board, one to 32 extensions (8 per FTU2 boards) can be through-connected to the public network in the event of power failure or processor malfunction. How to carry out the cross-connection, see the following figure. These extensions must not be equipped with digital system telephones. If the public exchange is not capable of receiving DTMF-signals, then the extension must be equipped with a rotary dial telephone or a telephone for 10 pps (pulse generator). The connection to the public exchange must be of analog type. 137 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.74: Through-Connection on Power Failure or Processor Malfunction Call Metering Call Metering TLU83/2 The TLU83/2 is needed as this board contains the call metering hardware. The metering frequency, of 12 kHz or 16 kHz, is set when the board is activated. 138 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Private Trunk Lines (tie lines) The SIP tie lines can be analog, digital or H.323. See Analog External Lines, TLU80 and TLU83 or/and see Digital Extensions. Alarms General alarms can be monitored in several ways depending on how the system is configured. In systems with MX-ONE Lite (3U chassis), the MGU board can supervise several alarms, both external and internal in the unit. The alarm input of MX-ONE Lite connects input A and B to the backplane. The MGU boards can then be configured to supervise these alarm inputs. In systems with MX-ONE Classic (7U-chassis) and MGU boards, the simplest way is to use the alarm input on the DC/DC-board and configure the MGU boards to monitor Alarm A and/or Alarm B input. When many external alarm shall be monitored or when system is not equipped with MGU boards, an ALU2 board can be used. The ALU2 board can receive up to eight different alarm signals and send out up to seven control signals. See the following figure. If more in- or out- signals are required, the number of ALU2 boards can be increased. Alarm indications are normally transferred to the PBX operator consoles when using ALU2. A internal power failure alarm for 5V DC is monitored by the MGU board. 139 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.75: ALU2 - MDF connections 140 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Fan Unit Alarm Fan BFD 509 08/4 Connect the fan alarm cable TSR902 0274/2200 to the D-sub connector on the Fan, and connect the other end to the MDF; see the following figure. Connect the Plug, SXK 106 2097/1 in the second D-sub connector on the Fan, to receive a signal loop. Connect the ALU2 board to the MDF according to the cabling list for the site. Use cable TSR 491 0306 or similar. For an example of connection to the ALU2 board, see the following figure. Figure 3.76: MDF Alarms for the Fan Unit BFD 509 08/4 The Fan unit BFD 509 08/4 has the following alarm indicators: � Yellow LED The yellow LED is blinking when the Alarm is activated. The Alarm can be activated either by heat or lost of one of the -48V feeding. 141 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Fan alarm_A is active when one or more of the conditions is/are: � -48Va or -48Vb input is too low (towards 0 V) or � the temperature is above 55 degrees C or � the temp.sensor fails (out of range) or � the FAN motor current is out of range or � the FAN or motor voltage regulation fail MX-ONE Lite, 3U unit, External Alarm The Alarm Input, which is located on the rear side of the unit, has two pins, 1 and 3, which can be detected as alarms when either of them is closed to ground. To reach the connector on the backplane, remove the top cover and break out the small metal cover. Use a plier and fold back and forth until it breaks off. Table 3.33:Rear Alarm Input 87L00039BAA-A 1 2 Alarm A (Relay) GND 3 4 Alarm B (Relay) GND When any of the alarms is activated it will be detected by the MGU boards. AC/DC Unit Alarms The Alarms can either be connected through the ALU2-board or direct into the DC/DC-board in the 7U-chassis, or direct into the 3U-chassis. Connect the AC/DC unit alarm relay contacts to the inputs of the ALU2 board through the MDF according to the cabling list for the site. The inputs of the ALU2 are internally tied to -48 V through serial resistors and the board can therefore detect loop or closing to 0 V. The resistance from the source to the ALU2 input should be maximum 20 kohm. For 51305282 For information, see the documentation delivered with the product. These documents are also stored in the Alex data base in parallel with this document. Document name: Aspiro 1U in a 2U Enclosure, Instruction Manual PM110_6500_00 and Quick Install Guide 100_6500_00-QR The power system has a set of ports, alarm contacts, located on the rear side, that reflect different operating conditions for the power supply, see Figure 35: MGU Power Alarm Detection in MX-ONE Lite or Figure 36: Power and Fan alarm in Classic chassis and Supplier Manual. Wires to the different alarm units can be fastened to the ports. The communication with the AC/DC-unit can also be done via the PCC unit 51305283. This unit is Optional. The unit have a RJ45-connector to communicate with the LAN. 142 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION AC/DC Alarm through MGU MiVoice MX-ONE Lite 87L00039BAA-A with Power Unit Figure 3.77: MGU Power Alarm Detection in MX-ONE Lite 143 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION The following cables are used: 1. Power cable 51305285 2. Alarm cable 61L00007AAA-A (free end on power unit side) The alarm cable is optional and needed when alarm handling is required. To connect the alarm cable on the rear side of the chassis, a break-out plate has to be removed. Open the top cover and break out the plate. Use a plier and fold back and forth until it breaks of. For details about the connections, see Supplier User Manual. MiVoice MX-ONE Classic with Power Unit Alarms from FAN_2 units and alarms from power supply, can be routed to the MX-ONE system via the ALARM inlet on either the DC/DC board if a MX-ONE Classic (7U-chassis) is used, or in the rear of a MX-ONE Lite (3U-chassis) if this is used. The Supervision Extension port must be terminated with alarm plug SXK 106 2097/1 on the FAN_2 unit. 144 CHAPTER 3 INSTALLING BOARDS AND CABLING INSTALLATION - TURNKEY SOLUTION Figure 3.78: Power and Fan alarm in Classic chassis 145 CHAPTER 3 INSTALLING AND CONFIGURING MIVOICE MX-ONE INSTALLATION - TURNKEY SOLUTION The following connections are used: 1. Power cable 53105286 (87) or Power splitter cable 50006938 (37) ( Note: If only one (1) Power cable 53105286 (87) are used, the FAN_2 alarm will be activated) 2. * Alarm cable TSR 902 0277/2000 (free end on power unit side) 3. * FAN_2 Alarm cable TSR 902 0274/2200 (free end on power unit side) 4. * Alarm plug SXK 106 2097/1 *) Optional cables and plug. Needed when alarm handling is required. For details about the power connections, see Supplier User Manual. Installing and Configuring MiVoice MX-ONE See the section Installating and Configuring MiVoice MX-ONE. 146 CHAPTER 4 Upgrade GENERAL UPGRADE The upgrade instructions for MiVoice MX-ONE are discussed in this topic. General This document is written to provide an experienced technician with the information necessary to complete an update or upgrade operation of MiVoice MX-ONE. For detailed information about the specific upgrade or update, see the release information for the specific release. Rollback to the previously used software version can usually be done automatically. NOTE: If upgrading from MX-ONE 6.x (or older release) to MX-ONE 7.0, rollback is not possible, due to license, encryption, security and OS version changes. A new installation of the older release will be required in case the upgrade fails. Definitions Upgrade An upgrade package can consist of fault corrections, enhancements of functionality, and new functionality. Update An update package consists of fault corrections. Releases The following types of releases can be made available for MX-ONE. Major Release A Major Release is a complete release of MX-ONE. The package includes new and enhanced functionality as well as fault corrections. An upgrade to a new major release will usually require downtime of MX-ONE. Dot Release A Dot Release is an upgrade package including a complete release of MX-ONE. The package includes enhanced functionality as well as fault corrections. An upgrade to a new dot release will usually require downtime of MX-ONE. 147 CHAPTER 4 PREPARATIONS UPGRADE Service Pack A Service Pack is an update package applicable to a specific Major or Dot release. The Service Pack installation should normally have small impact on the system, but might involve a restart of the system, and down-time for the system. A Service Pack mainly includes fault corrections released since the previous Major or Dot release. It replaces all previously released Service Packs for the same Major or Dot release. Hotfix Hotfix is a collection and accumulation of fixes for service-affecting issues and may include internal bug fixes. A hotfix replaces the latest service pack. Hotfixes can be applied through download tools. Preparations Backup Present System Before starting the actual upgrade/update procedure, make a safety backup of the system and save the resulting files in a safe place. The backup can then be used in case the update or upgrade operation might fail. For more information about backups, see operational directions for ADMINISTRATOR USER'S GUIDE. NOTE: Make a back up of MX-ONE Provisioning Manager before the update or upgrade if the tool is installed on the server. Upgrade at Low Traffic Even though the impact on the system usually will be very limited, it is strongly recommended to make the upgrade or update when the traffic is very low in the system. If it is necessary to restart the system, all ongoing calls will be cut off and lost. Ensure Sufficient Disk Space Disk space of at least 16 GB must be available in each Server (LIM) that is going to be upgraded. A number of MX-ONE Service Node Software (SW) versions can reside on disk simultaneously although just the active version, which is normally the one with the highest revision number, is needed. Disk memory can be set free by removing unused MX-ONE Service Node SW versions. To free disk memory, see operational directions for ADMINISTRATOR USER'S GUIDE. NOTE: When upgrading a system in the range of 20 to 32 Servers, with an ASU as server in Server 1, consider to take safety backups of configuration mirrors and then delete them from the disk, or else it will not be possible to have more than two upgrades available (on disk). 148 CHAPTER 4 Execution EXECUTION UPGRADE OS Upgrade The Operating System, OS occasionally needs to be upgraded. The upgrading software will be available as DVD image files. OS upgrades will be released together with MiVoice MX-ONE Service Node SW update or upgrade releases. The release notes will tell if the OS should be upgraded before or after the MX-ONE Service Node SW upgrade. The OS upgrade operation must be performed on each Server (LIM) separately. The upgrade is performed when the system is operational. When the operation is finished a reboot is necessary. For details, see details see Release notes SUSE Linux Enterprise Server 12 SPx. MX-ONE Telephony System Upgrade MX-ONE can be either a single-Server or a multi-Server system. In a multi-Server system, the upgrade must be performed on Server 1. For Service pack updates, see applicable release notes for more information. The execution in a Server (LIM) can be monitored with the command: tail -f /var/log/localmessages Execution 1. Upload the new package to directory /local/home/mxone_admin/install_sw/ and make sure that the package has the correct properties (execute permission for mxone_admin). 2. On Server 1, log in as user mxone_admin. 3. Key command sudo -H /opt/mxone_install/bin/mxone_maintenance to start MX-ONE Main- tenance Utility. 4. Select option Package handling - Add new package to the system. 5. Follow the procedure as instructed on screen. 6. Select option Package handling - Distribute package across the system. 7. Follow the procedure as instructed on screen. 8. Select option Upgrade MX-ONE Version - Prepare for upgrade. 9. Follow the procedure as instructed on screen. 10. Select option Upgrade MX-ONE Version- Upgrade. 11. Follow the procedure as instructed on screen. SLES 12 Update Packages This section is valid for both SLES Service Packs and for SLES patch packages. Support for applying upgrades to Service Packs is introduced in MX-ONE 7.1. 149 CHAPTER 4 EXECUTION UPGRADE Ensure that all existing mount points of the remote file system, for example, /srv/ftp, has been removed before you start the update. Before copying the iso image (for Service Packs, note that the Recovery Image-MX-ONE_7.1.spX.hfX.rcX.iso could be used as upgrade media for Service Packs) or tar file (for patch packages). Make sure that there is enough free disk space (at least 1.3 times the size of the SP or patch package is needed). NOTE: After upgrade to SLES 12 SP4, rollback of MX-ONE system is not possible. Upgrade Procedure 1. MX-ONE system should be upgraded to MX-ONE 7.1. NOTE: Check that the system works properly before you upgrade the Operating System, rollback is not possible after SLES 12 SP4 has been applied. 2. Upgrade to SLES 12 SPx. 3. Reboot the complete system after upgrade of OS. 4. Apply SLES patches. 5. Reboot the complete system. Prepare for Installation of SLES 12 SPx Login as user mxone_admin, copy the SLES12 SPx iso image (for Service Packs, note that the Recovery Image-MX-ONE_7.1.spX.hfX.rcX.iso could be used as upgrade media for Service Packs) or tar file (for patch packages) and md5 sum file to the file system at server 1. NOTE: If checksum file is missing, the update cannot be done. Figure 4.1: Main menu for MiVoice MX-ONE Maintenance 150 CHAPTER 4 Rollback ROLLBACK UPGRADE A rollback is the action to undo all operations back to the latest successful release. If upgrading from MX-ONE 6.x (or older release) to MX-ONE 7.0, rollback is not possible, due to license, encryption, security and OS version changes. A new installation of the older release will be required in case the upgrade fails. General Automatic rollback is supported on the MX-ONE Service Node level. The operation is selected from a menu when running the MX-ONE Maintenance Utility. The execution in a Server (LIM) can be monitored with the command: tail -f /var/log/localmessages Execution 1. On Server 1, log in as user mxone_admin. 2. Key the following command: sudo -H /opt/mxone_install/bin/mxone_maintenance to start MX-ONE Maintenance Utility 3. Select option Rollback MX-ONE version. 4. Follow the procedure as instructed on screen. Introduction MiVoice MX-ONE (MX-ONE) is a communication system that runs on Linux operating system. MX-ONE is composed by Service Node (a Communication Server) and Media Gateways or Media Server. The main component of MX-ONE is Service Node, which runs on a Linux distribution called SUSE Linux Enterprise Server (SLES). Operating System is often updated to add new functionality, fix faults, and security vulnerabilities. Mitel is committed to deliver package updates with new Operating System version to MX-ONE as soon as they are available in the market. Because of the technology evolution, the market is often introduced with a new operating system and requires a new installation process for that. For example, moving from 32 to 64 bits machines. Sometimes, the new operating system contains different types of kernel structures that requires a new installation to get benefit from the new improvements that kernel provides/requires. So, this is a challenge that an open platform as Linux adds to the overall system solution. Additionally, the MX-ONE software is often updated which also requires upgrade. Sometimes the upgrade takes more time and customers cannot afford to have downtime for more than a couple of minutes due to critical service offered by MX-ONE. Likely, there are technologies available in the market that helps a partner/customer to make upgrade faster and more frequent. 151 CHAPTER 4 BENEFITS UPGRADE The primary aim of this document is to explain how an upgrade/new installation of a MX-ONE system can be done via VMware (virtualized systems) or Hardware Simulator (standard physical servers, sometimes called Bare Metal). In summary, the goal of the document is mentioned as follows: � Explaining the straight forward procedure for existing customers with an MX-ONE 5.x or 6.x virtualized system migrate to MX-ONE 7.X with significantly reduced the downtime. � Explaining about the same procedure that could also be a way to move an existing MX-ONE 5.x or 6.x customer system from a "bare metal" server environment to a new hardware (bare metal) or virtualized environment with MX-ONE 7.X. � Explaining about the same procedure that could also be used by large systems running MX-ONE 7.X to upgrade the system to a recent MX-ONE 7.X version. Benefits The process described in this document has the following benefits for a partner/customer. Re-use of the existing virtualization data center environment tools. � Virtually the same process for migration from a standard physical server environment to a Private cloud (virtualized) environment. � Prepare the"time intensive" parts (Installation, configuration) offline during normal office hours. � Pre-test features in new system in the "migration" network environment without affecting live traffic. � Actual "cut-over" downtime reduced to an hour of less in most cases. � Can be done by your Channel partner or through Mitel Professional services. Requirements MX-ONE should run a previous version, for example, MX-ONE 5.0 SP1 or MX-ONE 6.X. The MiVoice MX-ONE system is composed by the following main components: � Service Node � Media Gateway Unit (MGU) / Media Server � Service Node Manager � Provisioning Manager The minimum requirements are: From that system, all information needs to be collected and backup. � Backup of all systems (Service Node, Provisioning Manager, Service Node Manager, Media Server, MGUs, and so on) � PC-Regen of the system New software available (Service Node, Provisioning Manager, Service Node Manager, Media Server, MGUs, and so on). � VMware infrastructure for virtualized systems � Extra Hardware for the standard systems � Licenses 152 CHAPTER 4 REQUIREMENTS UPGRADE MX-ONE Running On Virtualized Environment MiVoice MX-ONE is validated to work in VMware environment. To prepare the new MX-ONE system, the following material VMware software is required. � vSphere 5.5 or 6.X infrastructure with vCenter, vMotion, and VMware tools � Minimum 3 networks in the virtualized environment � Enough capacity to create additional Virtual Machines � PC or a PC VM to be used to collect the PC-Regen data as well as access the system For more information regarding MX-ONE virtualized, check the MX-ONE CPI documentation. MX-ONE Running On Standard (Bare Metal) Environment A system running in a standard physical server can also be updated following the procedure that is described in the next chapters; however, the requirements are different. The following are required: Servers or a MX-ONE hardware chassis with ASU II cards Switch/switches PC to be used to collect the PC-Regen data as well as access the system For more information regarding MX-ONE standard, check the MX-ONE CPI documentation. Network Definitions The VMware environment will require 3 networks to create the new system. The standard physical server environment requires 2 or 3 network segments and VLANs can be used to the achieve it. The networks definitions are: � Network 1 (Production), the existing Production network where the current MX-ONE system is running and it is connected to the rest of customer network. NOTE: This could be an existing bare metal centralized system that should be on its own "subnet" connected to the rest of the customer network. � Network 2 (Migration), the migration is the network used to create the new MX-ONE that needs to provide the same characteristics as the Production (same IP addresses, Default Gateway, etc.). However, this network needs to be completely isolated during the preparation/test phase. � After migration, this essentially replaces the existing Production network. If the current Production Network has several subnets where servers are placed in, this network also need to have same routing setup between the involved subnet's. This requires a special VLAN set in the switches, that are replicated in the VMware network setup for Network 2 (Migration). � Network 3 (Shadow), which is used to move the original MX-ONE system, as phase 1 of the migration. It is a completely isolated from the customer network. That network is used to avoid duplicated IPs when migrating the Service Nodes. NOTE: If it is a physical server environment network, the new MX-ONE server's subnet needs to be separated/disconnected from the rest of the network. The new system needs to be kept running "offline", but isolated from the Production network. In this case, the Shadow network is not mandatory; because, the 153 CHAPTER 4 SETUP UPGRADE cables are moved in the switch/switches. So, if the cables are moved in three steps and they are placed in the correct ports, there is no risk for duplicate IP addresses. The three steps cables migration process is the following: 1. Disconnect the Ethernet cables from original MX-ONE from the Production network switch. 2. Move the Ethernet cables from the new MX-ONE system to Production network switch. 3. Move the original MX-ONE system to the Migration network switch. Setup Virtualized The VMware infrastructure should be in place. The main activities are: � Creation of the two new networks: Migration and Shadow � Deployment of MiVoice MX-ONE OVAs Setting up a Network Using VMware This section provides network setup information related to VMware and Hyper Virtualized environments. In the VMware� infrastructure, the Migration and Shadow networks need to be created, if you have a need for several subnets, then you might have to involve the administrator of the network. The multi subnet is not covered, but it has the same principles to add more network elements as shown in the below figure. Contact your VMware administrator to create the networks. Figure 4.2: Virtualized Environment Before Upgrade Below figure shows the VMware network setup screen for the following networks: � NetXXXX66 is the Production network � MigrationNet66 is the Migration network � ShadowNet66 is the Shadow network 154 CHAPTER 4 Figure 4.3: VMware Network Setup Example SETUP UPGRADE Installing Microsoft Hyper-V� To install a Hyper-V machine make sure your system meets the following requirements: � Installed Windows Server 2008, 2012, or 2016 � Have a Windows License (no other special licenses needed) � Runs on a Dell and HP server � Have .vhd and .vhdx format image for installation You can install Hyper-V using a PowerShell or in a GUI. To enable Hyper-V using a power shell: 1. Open a PowerShell console as Administrator. 2. You can do either of the following: � Run the following command: Enable-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V -All 155 CHAPTER 4 Figure 4.4: Windows PowerShell SETUP UPGRADE � Open Server Manager and select Server Rolesto add role and features and install Hyper-V. Figure 4.5: Server Manager - Configure Local Server 156 CHAPTER 4 Figure 4.6: Adding roles to Hyper-V SETUP UPGRADE Figure 4.7: Microsoft Hyper-V Deploy MiVoice MX-ONE OVA To deploy MiVoice MX-ONE OVA, do the following: 1. Create the number of Service Node / Media Server standalone Virtual Machines required based on size of the current MX-ONE system. 2. Consider consolidation of server/Media Gateways to reduce server footprint. The below figure shows the built of new system. NOTE: A PC is required to connect to the systems that are having access to both Production and Migration network. 157 CHAPTER 4 Figure 4.8: Virtualized Environment After Deploy of New System SETUP UPGRADE 3. Install the new MX-ONE system. The Service Node is installed in the Migration network. Figure 4.9: Deploying a New MX-ONE OVA 4. Select the OVA file. 158 CHAPTER 4 Figure 4.10: Selecting the OVA SETUP UPGRADE 5. Check if the Service Node is in the Migration network as soon the deployment is done. In the example, the MigrationNet66 is used. 159 CHAPTER 4 Figure 4.11: Verification of the MX-ONE VM setup SETUP UPGRADE 6. Deploy the OVA for the number of Service Nodes required. 7. Adjust the VMs resources (vCPU, memory, disk, and so on) according to the MX-ONE virtualization guidelines. As an example, in this document the process is done 4 times, 3 for Service Nodes and 1 for Provisioning Manager standalone. NOTE: MX-ONE requires access to Default Gateway during the installation process. If the MX-ONE system network consists of only one subnet, a VM PC (it might be the same PC used to setup the system) can be used to simulate the Default Gateway. So, it can be placed in the Migration network with the IP address of the default gateway (DG). Otherwise, the VMware Administrator needs to setup a valid Default Gateway in the Migration network. Service Node setup gets fail if it cannot reach the DG by these two ways, because when setup the Service Node network, it tries to PING the default gateway. If the PC is set with the DG IP address, or the network answer, Service Node receives an answer that the operation is succeeded. For example, default Gateway is 192.168.66.1, the VM PC is configured with this IP. 8. Access the Service Nodes and setup them according to the documentation. 160 CHAPTER 4 Figure 4.12: MX-ONE Service Node Installation Screen SETUP UPGRADE 9. When all the Service Nodes are setup, the following screen is displayed. 161 CHAPTER 4 SETUP UPGRADE Figure 4.13: MX-ONE Service Node installation screen (3 Service Nodes) 10. Press C to continue the installation. When the installation is finished, the following screen is displayed. 162 CHAPTER 4 Figure 4.14: MX-ONE Service Node Finish Setup (3 Service Nodes) SETUP UPGRADE 11. Execute basic tests in the Service Nodes without placing the configuration. You can do this during office hours without system down time. 12. Create a VMware snapshot for the new system, if desired. It might be useful in some cases. Setting up Microsoft Hyper-V� for MiVoice MX-ONE To install a Hyper-V machine instance make sure your system meets the following requirements: � Installed Windows Server 2008, 2012, or 2016 � Have a Windows License (no other special licenses needed) � Runs on a Dell and HP server � Have .vhd and .vhdx format image for installation 163 CHAPTER 4 SETUP UPGRADE Enabling Hyper-V To enable Hyper-V using a power shell: 1. Open a PowerShell console as Administrator. 2. You can do either of the following: � Run the following comand: Enable-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V -All Figure 4.15: Windows PowerShell � Open Server Manager and select Server Roles to add role and features and Install Hyper-V Figure 4.16: Server Manager - Configure Local Server 164 CHAPTER 4 SETUP UPGRADE Installing Hyper-V 1. Before you install Hyper-V, create a Virtual Switch Manager for Hyper-V to give network access to the virtual machines. a. Select Virtual Switch Manager. Figure 4.17: Virtual Switch Select b. Select type of switch, External Switch. Figure 4.18: Switch Type c. Enter the name to the switch and click Apply. 165 CHAPTER 4 Figure 4.19: Switch Name SETUP UPGRADE d. Go to Control Panel > Network Internet > Network Connections to view the new virtual manager that you created in the above step. Figure 4.20: Network Connections 2. Create a Virtual instance: a. Select New > Virtual Machine. Figure 4.21: Virtual Machine - New b. Enter the name of the virtual instance. 166 CHAPTER 4 Figure 4.22: Specify VM Name and Location SETUP UPGRADE c. Assign the memory required for the virtual instance. Figure 4.23: Assign Memory d. Select the network switch that you configured initially. 167 CHAPTER 4 Figure 4.24: Network Selection SETUP UPGRADE e. Select the image (VHD). Use an existing virtual Hard disk and select the location where your VHD image is stored. For MX-ONE, unzip the Hyper-V image and select the Virtual Hard Disk. Figure 4.25: Image Selection_1 168 CHAPTER 4 Figure 4.26: Image Selection_2 SETUP UPGRADE f. Review the summary of the configuration details and click Finish. Figure 4.27: Review Summary 3. Change virtual machine settings as per the requirement. 169 CHAPTER 4 Figure 4.28: Change VM Settings SETUP UPGRADE 4. Start the virtual machine. Figure 4.29: Select VM 170 CHAPTER 4 5. Install MX-ONE on the virtual machine instance: a. Click Yes to configure the MX-ONE server. Figure 4.30: MX-ONE Initial Setup SETUP UPGRADE b. The network service restarts: Figure 4.31: Network service restart 171 CHAPTER 4 Figure 4.32: MX-ONE Setup Complete SETUP UPGRADE Standard Infrastructure The standard infrastructure needs to be in place. The main activities are: � Creation of the two new networks, Migration and Shadow (it is not mandatory in this case). � Deploy MiVoice MX-ONE. Network Setup In the standard infrastructure, the Migration and Shadow networks are created in an isolated switch in the customer or partner network. 172 CHAPTER 4 Figure 4.33: Standard Environment Upgrade (before) SETUP UPGRADE Deploy MiVoice MX-ONE To deploy MiVoice MX-ONE, do the following: 1. Create the number of Service Nodes required based on size of the current MX-ONE system. 2. Consider consolidation of server/Media Gateways to reduce footprint. 3. Install the new MX-ONE following standard MX-ONE installation documentation. 4. Configure required functionalities for the specific customer. For example, synchronization between the Service Nodes. 5. Execute basic tests in the Service Nodes without placing the configuration. You can do this during office hours without system down time. NOTE: When a PC is connected to the systems, it access both Production and Migration network. Figure 4.34: Standard Environment New System Deployed (after) 173 CHAPTER 4 SETUP UPGRADE PC-Regen PC-Regen is a MX-ONE tool used to collect the current customer data. A PC-Regen from the system that is going to be upgraded needs to be done. Consult your PC-Regen in MX-ONE CPI documentation in order to execute the steps below. Collecting the Current Data PC-REGEN must be available at the customer site or must be connected remotely (if that is allowed by the customer) to read/fetch the current customer data. This is done during office hours without no system down time. NOTE: When the PC-Regen is collected and the customer constantly does MAC (Move, Add and Change) in the system, it is recommended that the changes stored in a file must be sent to the system afterwards. 174 CHAPTER 4 Figure 4.35: PC-Regen Setup SETUP UPGRADE Send the Data to the New System The collected data is regenerated via PC-Regen. Send the configuration files to MX-ONE as per the MX-ONE CPI documentation. NOTE: Disable the security check if a considerable amount of data is sent to the system. Depending of the system size this activity can take hours or days. Sometimes, the PC-Regen of a system with 12000 users are sent over the weekend. See the MiVoice MX-ONE Administration Guide, Chapter 13, Server Hardening. 175 CHAPTER 4 SETUP UPGRADE When the system setup is completed, execute MX-ONE backup and a VMware snapshot, if desired. This is done during office hours without no system down time. Figure 4.36: PC-Regen File Send Process (to the new system) Media Gateway and Media Server Setup If old hardware is replaced by new chassis with MGU (recommended scenario), update the MGUs if they are not with the latest software. This procedure is not described in this document, refer the MX-ONE CPI documentation. If the customer is using Media Server, then install and configure it. And to follow the procedure, refer the MX-ONE CPI documentation. Execute all tests required in the new system. This work is done during office hours � no down time. Figure 4.37: Environment with Media Gateways Migrating Provisioning Manager and Service Node Manager To migrate Provisioning Manager and Service Node Manager, the database backups are required. For more information, see Chapter 5, UPGRADING OR UPDATING TO MIVOICE MX-ONE 7.X, Installation Instruction document. 176 CHAPTER 4 SETUP UPGRADE Backup Service Node Manager (Manager Telephony Server in MX-one 5.0) To backup Service Node Manager database in the MX-ONE 5.0 SP7, execute the following: 1. Make sure that you are logged in as root. 2. Create a folder. For example, /home/eri_sn_admin/TSBackup/ 3. Change the permission to allow postgres to write in the folder, such as chmod 757 /home/eri_sn_admin/TSBackup. 4. Save all data of WBM database. � Run the following command: su postgres -c "pg_dump -a -D -d WBM -f /home/eri_sn_admin/TSBackup/wbm_data_only.sql" � It may be necessary to enter the password for the database, which by default is default in MX-ONE 5.0. 5. Save all data of QoS Database and run the following command: su postgres -c "pg_dump -U postgres QoS -f /home/eri_sn_admin/TSBackup/QoS_entire_data.sql -C --inserts" 6. Enter the password for the database, which is default in MX-ONE 5.0. 7. Copy the created files to an external media, for example a USB memory, or another safe location. Template Data Backup 1. Ensure that you are logged in as root on the Manager Telephony System Server. 2. Run the following command to archive the templates: "tar -cf customer.tar --direc- tory=/opt/jboss/server/default/conf/templates" 3. Copy the customer.tar file to an external media. For example, to a USB memory. Backup Provisioning Manager (Manager Provisioning in MX-ONE 5.0) If Provisioning Manager and Service Node Manager are installed on the same server or on different servers, the data for Provisioning Manager must be saved. Because, upgrading Service Node Manager clears the database that is used by Provisioning Manager. To backup Provisioning Manager database in the MX-ONE 5.0 SP7, execute the following: 1. Logon on Manager Provisioning server as root. 2. Create a Folder /home/eri_sn_admin/TSBackup/ if it does not exist. Such as, mkdir -p /home/eri_sn_admin/TSBackup/ 3. Enter the command mp_config and select Database backup. 177 CHAPTER 4 Figure 4.38: Manager Provisioning mp_config Utility SETUP UPGRADE 4. Backup MP database is stored in directory /var/opt/mxone_pm_config/ with a file name starting with "mpManagerPostgresDump" followed by date, rpm version and release details. Figure 4.39: Manager Provisioning Backup Result 5. Save all data of Quartz Database using the following command: su postgres -c "pg_dump -a -D -d Quartz -f /home/eri_sn_admin/TSBackup/Quartz_data_only.sql" 6. Enter the password for the database, which is default in MX-ONE 5.0. 7. Copy the created files (or the entire directory) to an external media, for example a USB memory, or another safe location. 178 CHAPTER 4 SETUP UPGRADE Manager Provisioning Template Data Backup 1. Ensure that you are logged in as root on the Manager Provisioning Server. This is useful when the Manager Provisioning is in different server (standalone). 2. Run the following command to backup the templates: tar -cf customer_mp.tar --directory=/opt/jboss/server/default/conf/templates. 3. Copy the customer_mp.tar file to an external media, for example an USB memory. Restore Service Node Manager NOTE: Before executing this step, first restore MX-ONE data by using PC-Regen. Ensure that the required resources to the Service Node Manager are in place. Adjust the Jboss heap memory of the server according to the Service Node Manager. To do this, refer the Service Node Manager Installation document in MX-ONE CPI. To restore Service Node Manager, do the following: 1. Go to the new Service Node Manager installed in the Service Node 1. 2. Copy the Manager Telephony System's data files (wbm_data_only.sql, QoS_entire_data.sql, customer.tar) to /home/eri_sn_admin/TSBackup Directory. 3. Provide the 755 permissions to these files. 4. Execute the snm_upgrade script then follows the instructions. This script restores WBM, QoS and customer.tar (customer templates) to the system. Restore Provisioning Manager NOTE: Restore Service Node Manager before restoring Provisioning Manager in case of Co-existence system. The Provisioning Manager in this example has 23 K users that were synchronized via Active Directory with the MX-ONE 5.0. The system has 15 K SIP extensions. So, this requires a Provisioning Manager standalone. 179 CHAPTER 4 Figure 4.40: Restore Service Node Manager SETUP UPGRADE To restore the backup in Provisioning Manager, execute the following: 1. Copy the Manager Provisioning data files (mpManagerPostgresDumpxxxxxx, Quartz_data_only.sql, customer_mp.ear) files to /var/opt/mxone_pm_config/ Directory. 2. Make sure that the files are owned by "root" user. 3. Execute mp_config and select Database restore. The script takes care of restoring PM, Quartz databases and Customer_mp.tar (Customer template) data. 180 CHAPTER 4 Figure 4.41: Provisioning Manager mp_config Utility SETUP UPGRADE 4. Remove the Quartz_data_only.sql and customer_mp.tar from /var/opt/mxone_pm_config directory after data restore. 5. Execute the following command: cd /var/opt/ mxone_pm_config rm -f Quartz_data_only.sql customer_mp.tar. Verify Provisioning Manager and Service Node Manager setup After restoring the database, both software needs get verified to execute the sanity check. 181 CHAPTER 4 SETUP UPGRADE Provisioning Manager Details To view Provision Manager: 1. Login in to the Provisioning Manager and change the administrator password if it is not in compliance with MX-ONE 6.X requirements. Figure 4.42: Provisioning Manager Page (after restore) 2. Go to user task and check if users are present in the Manager Provisioning 5.0 in the new system. In the Provisioning Manager User task, the first page is presented below showing the first 200 users. 182 CHAPTER 4 Figure 4.43: User Task (all users page 1) SETUP UPGRADE 3. In the Provisioning Manager User task, below is the last page is presented showing the remaining 200 users. In this system 200 users per page, 115 pages, resulting in 23000 users. 183 CHAPTER 4 Figure 4.44: User Task (all users page 1) SETUP UPGRADE 4. Go to user task and add a new administrator user to manager the system (AlaCarte Service Provider). 184 CHAPTER 4 Figure 4.45: User Task All Users (Page 115) SETUP UPGRADE 5. Go to Administrator task and select Administrator and click Add. 6. Select the new administrator user and the Security Profile AlaCarte Service Provider, make the other setup and click Apply. 185 CHAPTER 4 Figure 4.46: Add Administrator Page SETUP UPGRADE 7. If the new administrator user is successfully created, the following screen is presented. 186 CHAPTER 4 Figure 4.47: Add New User Result SETUP UPGRADE 8. If the security profile for new administrator user is successfully assigned, the following screen is presented. Figure 4.48: Add Administrator Result 9. Login with the new administrator user, in the example admin_rd. 187 CHAPTER 4 SETUP UPGRADE 10. Go to System menu> Subsystem, change the Subsystem information, Version and User ID in Subsystem. Figure 4.49: Subsystem View Page 11. Subsystem change result is presented below. 188 CHAPTER 4 Figure 4.50: Subsystem Change Result SETUP UPGRADE NOTE: In this example Provisioning Manager is used for the Service Node Manager authentication 12. If the setup is correct, the license information is shown as below. Figure 4.51: Subsystem Page 189 CHAPTER 4 SETUP UPGRADE 13. Go to User task and select for example first and the last user and check if the extension information is correct. 14. Click in the pencil icon to change or magnifier to view the extension configuration. Figure 4.52: User Change Service Summary Below the change page is shown for the extension 100000. 190 CHAPTER 4 Figure 4.53: User change extension page SETUP UPGRADE 191 CHAPTER 4 SETUP UPGRADE 192 CHAPTER 4 15. Click in the pencil to change or magnifier to view the extension configuration. Figure 4.54: User Change Service Summary SETUP UPGRADE 16. Below the change page is shown for the extension 122998. 193 CHAPTER 4 Figure 4.55: User Change Extension Page SETUP UPGRADE 194 CHAPTER 4 SETUP UPGRADE 195 CHAPTER 4 17. Go to Subsystem and perform a Service Node backup if it is required. Figure 4.56: Service Node Backup Result SETUP UPGRADE 18. Click in the Subsystem Name link to open Service Node Manager. Service Node Manager 1. Verify the Service Node Manager functionality. Figure 4.57: Service Node Manager Main Page 2. Navigate in the tool and check if the configuration is correct. 3. In Telephony menu, click Groups and then Hunt Group 196 CHAPTER 4 Figure 4.58: Service Node Manager Hunt Group Page SETUP UPGRADE If everything is correct, then start the migration. Migration Process If all the setup is working as desired, it is time to execute the migration. The procedure below just shows the Virtualized system; however, the bare metal is quite similar. Instead of moving the server between networks, the Ethernet cables must be changed between the switches ports (VLANs). NOTE: If the old system is equipped with MGU boards and those need to be updated, load the new FW on the MGU while the old system is in place and then activate the new FW from the old MX-ONE 5.0/6.x system (board_sw command), when the activate command is sent and completed, wait for 30 seconds and proceed with the Migration part 1. Though it is not a mandatory step, but it saves time in the overall upgrade process. Because, while the MGUs are installing the new software and rebooting, the MX-ONE migration can happen. Migration Part 1 This phase starts the downtime period. Before starting the migration, the MX-ONEs have the following settings: � Current system � Production network � IP address X.Y.66.30 197 CHAPTER 4 Figure 4.59: MX-ONE 5.0 Production Network SETUP UPGRADE � New System � Migration Network � IP address X.Y.66.30. Figure 4.60: MX-ONE 6.X Migration Network 198 CHAPTER 4 SETUP UPGRADE Move the current system from Production network to the Shadow network. 1. Go to the Virtual Machines for all Service Nodes server that compose the existing MX-ONE system and assign them to the Shadow network. During this process, there is no telephony service. Figure 4.61: Migrating MX-ONE 5.0 Networks 2. MX-ONE executes a data reload after the migration to the Shadow network is completed. Figure 4.62: Environment After Migrating MX-ONE 5.0 Networks 199 CHAPTER 4 Migration Part 2 In this Migration Part 2 phase, do the following: 1. Move the new system from Migration network to Production network. 2. Go to the Virtual Machines that compose the MX-ONE system and move them across. Figure 4.63: Migrating MX-ONE 6.2 to Production Network SETUP UPGRADE In the Virtualized system, this operation (migration part 1 and part 2) does not take more than two minutes, but that depends of the number of servers that are part of the solution. Practically, this took 1 minute and 10 seconds to migrate all 6 servers and the PC in the solution presented in this document. 200 CHAPTER 4 Figure 4.64: MX-ONE 5.0 in the Shadow Network SETUP UPGRADE 201 CHAPTER 4 Figure 4.65: MX-ONE 6.2 in the Production Network SETUP UPGRADE 3. MX-ONE executes a data reload after the migration to the Production network is completed. Figure 4.66: Environment After Migrating MX-ONE 6.X Networks Down Time Phase During the migration period down time occurs. The combined phase 1 and phase 2 duration is total time that MX-ONE system is out of service (no telephony service). 202 CHAPTER 4 SETUP UPGRADE The total upgrade time in a customer when all the preparation was done in advanced can vary from a matter of 10 minutes to an hour for a centralized system with 1-10 servers on VMware, depending on size of MX-ONE system, number of MGUs involved and the number of SIP extensions. NOTE: It depends of the customer infrastructure and the numbers above are average. Final Verification The following process narrates about the final verification steps: 1. Execute all tests required in the new system. � Verify that the MGUs (and associated end-points) are up and running and if all the SIP/IP extensions are moved to the new system. � Verify that all application interfaces are reconnected to the new system and working as per normal - MiCollab AM (formerly One Box), MiContactCenter Enterprise, InAttend, MiCollab, and so on. 2. Maintain the old system in standby on the Shadow network until final acceptance date of the new system. � Keep the old system in the Shadow network for a particular time frame as customer wants. � In case of a serious cutover/failure or serious problems found with the new system, the Standby network brings back online with minimal downtime. � Once the acceptance phase is completed, this network is shut down and dismantled. 3. Perform backups in Service Node, Provisioning Manager, and Service Node Manager and transfer them to a safe place. 4. Keep all backup up to date. 5. Delete the old VMware snapshots, if they were created. 203 mitel.com � Copyright 2019, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation, including itself and subsidiaries and authorized entities. Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks.
