PROFLO Submersible Sump Pumps

Installation & Operation Manual

Models Covered

PF92331, PF92341, PF92352, PF92352-25, PF92501, PF92511

Certifications: CULUS LISTED, C SP US

Safety Guidelines

Carefully read, understand, and follow all safety instructions in this manual.

This is the safety alert symbol. When you see this symbol, look for one of the following signal words.

Signal Words

Safety Information

Read these warnings carefully. Know the application and limitations of this pump. Failure to follow these warnings could result in serious bodily injury and/or property damage.

Description

This Sump pump is designed to remove ground water from residential sump pits. The motor is oil cooled and hermetically sealed. A float switch is provided for automatic operation and is equipped with a 10', 3 prong grounding type power cord.

Specifications

Model PF92331 PF92341 PF92352 PF92352-25 PF92501 PF92511
HP 1/3 .3 1/3 1/3 1/2 1/2
Volts 120 volt AC 120 volt AC 120 volt AC 120 volt AC 120 volt AC 120 volt AC
Amps 4.1 Amps 4.1 Amps 5.9 5.9 7.6 7.6
Hz 60 Hz 60 Hz 60 Hz 60 Hz 60 Hz 60 Hz
Phase 1 1 1 1 1 1
Discharge Size 1-1/2" FNPT 1-1/2" FNPT 1-1/2" FNPT 1-1/2" FNPT 1-1/2" FNPT 1-1/2" FNPT
Max. Solids Handling 3/8" Spherical 3/8" Spherical 1/2" Spherical 1/2" Spherical 1/2" Spherical 1/2" Spherical
Liquid Temperature Range 32°F - 120°F 32°F - 120°F 32°F - 120°F 32°F - 120°F 32°F - 120°F 32°F - 120°F
Cord Length 10' 10' 10' 25' 10' 10'
Switch Type Tethered Vertical Vertical Vertical Tethered Vertical
Switch on Level (Factory Set) 10" 6" 8.5" 8.5" 11" 8.5"
Switch off Level (Factory Set) 5" 2" 3" 3" 5" 3"
Pump Housing Construction Cast Iron Cast Iron Cast Iron Cast Iron Cast Iron Cast Iron
Pump Base Construction Cast Iron Cast Iron Cast Iron Cast Iron Cast Iron Cast Iron
Impeller Stainless Steel Stainless Steel Reinforced Thermoplastic Reinforced Thermoplastic Reinforced Thermoplastic Reinforced Thermoplastic
Motor Shaft Stainless Steel Stainless Steel Stainless Steel Stainless Steel Stainless Steel Stainless Steel
Shaft Seal Carbon/ Ceramic/ Stainless Steel Carbon/ Ceramic/ Stainless Steel Carbon/ Ceramic/ Stainless Steel Carbon/ Ceramic/ Stainless Steel Carbon/ Ceramic/ Stainless Steel Carbon/ Ceramic/ Stainless Steel
Fasteners Stainless Steel Stainless Steel Stainless Steel Stainless Steel Stainless Steel Stainless Steel
Shut off head 26' 26' 26' 26' 26' 26'
Max. PSI 10.8 10.8 10.8 10.8 10.8 10.8

Installation

Removing old pump (if necessary)

  1. Remove the old pump from the basin. If you need to cut the old discharge pipe to remove the pump, cut it as close to floor level as possible. If a check valve is attached to the pump, be prepared for water to leak from the pipe. Allow water to drain into the sump basin.
  2. Inspect the basin for accumulated mud, sand, silt or small stones. Clean out the basin if necessary.

Install new pump

  1. Connect the discharge pipe to the pump discharge. Do not use pipe joint compound on plastic pipe or plastic pump threads as this can degrade the plastic. Use Teflon® tape if necessary.
  2. Install a full flow, swing type check valve (sold separately) either directly into the pump discharge or on the discharge pipe. Make sure the check valve is positioned in the correct direction of flow.
  3. Place the pump on a solid, level surface in the basin. Use bricks or blocks to raise the pump off the bottom surface. Do not place the pump directly in mud, sand, silt or on rocky surfaces as these materials can clog or cause damage the pump. Do not lower the pump into the basin by the power cord or discharge pipe, use the attached handle.
  4. Position the pump in the basin making sure that the float switch will operate freely without coming in contact with the sides of the basin.
  5. Once the pump is positioned in the basin, mark and cut your existing discharge pipe to fit the height of the pump or continue installation of discharge pipe to the outside of the building.

Figure 1: Installation Diagram

A diagram illustrating a typical sump pump installation in a sump basin. It shows a grounded electrical outlet (A), the discharge pipe (B), a check valve (C), the sump basin (D), and the pump positioned with its float switch (E) operating freely without touching the basin walls. A GFCI outlet is recommended.

Operation

  1. Plug the piggy-back plug of the float switch into a 120 volt grounded outlet. The use of a GFCI is strongly recommended. Plug the pump plug into the back of the float switch plug. See Figure 2.
  2. Test your installation by filling the basin with water. Observe the float switch through at least one complete cycle to ensure it operates freely and does not contact the sides of the basin. If necessary, adjust the float switch or reposition the pump to ensure proper operation.
  3. This pump is equipped with an anti-airlock hole. A stream of water will emit from this hole when the pump is operating. This is a normal feature of this pump. The anti-airlock hole should be cleaned periodically to prevent the pump from becoming air locked.
  4. Do not let the pump run dry. The pump depends on water for cooling and lubrication. Operating the pump without water may cause the motor to overheat or cause damage to internal parts. It may also shorten the life of your pump.
  5. Your pump motor is thermally protected. It is not recommended for pumping liquids over 120° F (49°C). The thermal overload protector will automatically shut down the pump in an overheat situation. The pump will reset itself once the pump cools down. This overload is designed as a safety device and it will fail after repeated use. Normal operation is for fluids between 32° F & 120° F (0° C - 49° C).

Figure 2: Electrical Connection Diagram

A diagram showing the electrical connection for the sump pump. It illustrates plugging the float switch into a 120-volt grounded outlet and then plugging the pump into the float switch. Labels indicate "To Outlet" and "Plug in Pump here".

Maintenance

❗ DANGER: Risk of electric shock. Always disconnect the power supply before attempting to install, service or perform maintenance on the pump.

❗ WARNING: All repairs must be made by an authorized service center.

⚠️ CAUTION: This submersible pump contains oil which may become pressurized and hot under normal operating conditions - allow the pump to cool for 2-3 hours before servicing.

  1. The pump motor is hermetically sealed in the housing and does not require any service. Disassembly of the motor housing or modification of the power cord voids the warranty.
  2. Periodically check the sump basin for accumulation of mud, silt, sand and foreign objects. Clean the basin as needed to prevent damage or clogging of the pump.
  3. Periodically check the removable intake screen for obstructions. Clean if necessary.
  4. Periodically inspect and clean the anti-airlock hole.
  5. Inspect the float switch for any accumulated debris that may inhibit it from operating properly. Clean if necessary.
  6. Inspect the impeller for signs of wear and obstructions.
  7. Inspect the power cord for signs of damage or wear. Do not operate the pump if the cord is damaged or worn.
  8. In applications where the pump may not activate for extended periods of time, it is recommended to cycle the pump at least once per month to ensure the pumping system is working properly when needed.

Troubleshooting

Problem Possible Causes How to Correct
If the pump does not start or run Pump is not plugged in, switch or breaker is turned off Plug pump in or turn on switch/breaker
Check for blown fuses or tripped circuit breakers or tripped GFCI outlets Replace fuse, reset breaker, reset GFCI outlet
Float switch is defective Check and replace if necessary
Motor thermal protector tripped Allow pump to cool. Pump will reset automatically
The pump starts and stops too often Float switch is stuck or obstructed Remove obstruction or position pump so the float switch will operate freely
Backflow of water from discharge hose/pipe Install or replace check valve
Float switch is defective Replace float switch
If the pump runs but moves little or no water Clogged discharge hose/pipe Remove clog
Frozen discharge hose/pipe Allow hose/pipe to thaw
Pump is air locked Check airlock hole for clogs and clean if necessary
Low line voltage Check wire size and increase if necessary
Check valve is stuck in the closed position Inspect, repair or replace if necessary
Check valve is installed backwards Make sure check valve is installed in the correct direction of flow
Pump does not shut off Clogged intake screen Clean or replace screen
Worn, damaged or clogged pump parts Inspect for wear, damage or clog and clean or replace part if necessary
Discharge head exceeds pump capacity See performance chart for pump limitations
Pump does not shut off Float switch is obstructed or stuck Remove obstruction
Defective Float Switch Replace float switch

Performances

Height and/or piping restriction will reduce the pump output performance. It is recommended to use the same size or larger pipe as the pump discharge for optimum performance.

Performance Graph

A performance graph illustrating the relationship between discharge height and flow rate for PROFLO submersible sump pumps. The Y-axis represents Discharge Height in feet (from 0 to 30), and the X-axis represents Gallons Per Hour (GPH) (from 0 to 5000). Multiple performance curves are shown, differentiated by line style and color, representing different model groups: PF92331/PF92341, PF92352/PF92352-25, and PF92501/PF92511.

Performance Data (Gallons Per Minute)

Model Discharge Height 0' 5' 10' 15' 20' 25'
PF92331
PF92341
Gallons Per Minute 46 36 30 25 12 1
PF92352
PF92352-25
Gallons Per Minute 60 56 50 35 15 6
PF92501
PF92511
Gallons Per Minute 70 66 58 48 25 10

Replacement Parts

Diagrams

Two diagrams depict exploded views of PROFLO submersible sump pumps. The left diagram shows models PF92331 & PF92341, while the right shows models PF92352, 92352-25, 92501 & PF92511. Each diagram labels various components with reference numbers (Ref#) corresponding to a parts list table. Key components shown include the power cord, oil fill plug, handle, shaft seal, impeller, gasket, base/volute, intake screen, and float switch assembly.

Parts List

Ref# Description PF92331 PF92341 PF92352 PF92352-25 PF92501 PF92511
1 10 Ft. Power Cord 99108 99108 99108 99108
1 25 Ft. Power Cord - - 99109 -
2 Oil Fill Plug with O-ring 99056 99056 99056 99056
3 Handle 99053 99053 99053 99053
4 Shaft Seal 99057 99057 99057 99057
5 Impeller 99096 99098 99098 99098
6 Gasket 99088 99064 99064 99064
7 Base/Volute 99078 99071 99071 99071
8 Intake Screen 99073 99074 99074 99074
9 Float Switch (Vertical Float Switch includes switch, float rod, float ball and grommet) 92000 92000 92010 92010
10 Vertical float Switch Bracket 99105 99105 99105 99105
* If motor fails, replace entire pump 9 - - -

Notes

This section is for user notes.

Limited Warranty - Sump Pumps

Manufacturer warrants the products specified in this warranty to be free from defects in material or workmanship for five (5) years from date of purchase. During the time period and subject to the terms and conditions, the manufacturer will repair or replace to the original user or consumer any portion of this product which proves to be defective due to materials or workmanship. At all times the manufacturer shall have and possess the sole right and option to determine whether to repair or replace defective equipment, parts, or components. The manufacturer has the option to inspect any product returned under warranty to confirm that the warranty applies before repair or replacement under warranty is approved. This warranty sets forth the manufacturer's sole obligation and purchaser's exclusive remedy for defective product. Return defective product to the place of purchase for warranty consideration.

Warranty Period - Products

If, within the duration of product use by the original user, this product proves to be defective due to materials or workmanship, the product shall be repaired or replaced at the manufacturer's option, subject to the terms and conditions set forth in this warranty statement. Proof of purchase is required for warranty consideration. In the absence of suitable proof of the purchase date, the effective period of this warranty is 12 months from the product's date of manufacture.

Labor, Etc. Costs

The manufacturer shall IN NO EVENT be responsible or liable for the cost of field labor or other charges incurred by any customer in removing and/or affixing any product, part, or component thereof.

Product Improvements

The manufacturer reserves the right to change or improve its products or any portions thereof without being obligated to provide such a change or improvement for units sold and/or shipped prior to such change or improvement.

General Terms and Conditions

This warranty shall not apply to damage due to acts of God, normal wear and tear, normal maintenance services and the parts used in connection with such service, lightning or conditions beyond the control of the manufacturer, nor shall it apply to products which, in the sole judgment of the manufacturer, have been subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to improper installation, operation, maintenance or storage; nor to excess of recommended maximums as set forth in the instructions. Warranty will be VOID if any of the following conditions are found:

  1. Product is used for purposes other than those for which it was designed and manufactured
  2. Product not installed in accordance with applicable codes, ordinances, and good trade practices
  3. Product connected to voltage other than indicated on nameplate or labels
  4. Pump exposed to but not limited to the following: sand, gravel, cement, grease, plaster, mud, tar, oil, gasoline, solvents or other abrasive or corrosive substances
  5. Pump has been used for pumping liquids above 120°F
  6. Pump allowed to operate dry (liquid supply cut off)

Disclaimer

Any oral statements about the product made by the seller, the manufacturer, the representatives, or any other parties do not constitute warranties, shall not be relied upon by the user, and are not part of the contract for sale. Seller's and the manufacturers only obligation, and buyer's only remedy, shall be the replacement and/or repair by the manufacturer of the product as described above. NEITHER SELLER NOR THE MANUFACTURER SHALL BE LIABLE FOR ANY INJURY, LOSS OR DAMAGE, DIRECT, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR LOST PROFITS, LOST SALES, INJURY TO PERSON OR PROPERTY, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL LOSS), ARISING OUT OF THE USE OR THE INABILITY TO USE THE PRODUCT, AND THE USER AGREES THAT NO OTHER REMEDY SHALL BE AVAILABLE TO IT. Before using, the user shall determine the suitability of the product for his/her intended use, and user assumes all risk and liability whatsoever in connection therewith.

THE WARRANTY AND REMEDY DESCRIBED IN THIS LIMITED WARRANTY IS AN EXCLUSIVE WARRANTY AND REMEDY AND IS IN LIEU OF ANY OTHER WARRANTY OR REMEDY, EXPRESSED OR IMPLIED, WHICH OTHER WARRANTIES AND REMEDIES ARE HEREBY EXPRESSLY EXCLUDED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT EITHER APPLIES TO A PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIODS OF THE EXPRESSED WARRANTIES GIVEN ABOVE.

Some states and countries do not allow the exclusion or limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Models: PF92331, PF92352, PF92341, PF92501, PF92352-25, PF92511, Cast Iron Submersible Sump Pump

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