4 5 Telstra Priority Assist Phone User manual Emergency Contacts card Included in your Priority Assist Phone package 1 An easy guide for setting up your Phone.
manual. Emergency. Contacts card. Included in your. Priority Assist. Phone package. 1. An easy guide for setting up your Phone. Priority Assist ...
Priority Assist Phone An easy guide for setting up your phone. 1 Your new Telstra Priority Assist Phone has several important features to keep you connected in case of an emergency. · Emergency back-up via Telstra's 3G & 4G network so you can continue to make calls in case of a service outage. · Up to 8 hours battery back-up in case of a mains power outage. · 9 programmable speed dial keys so you can easily reach important contacts with one button press (see page 11 for details). · An Emergency Contacts card for quick reference to your important contacts and speed dial numbers. Need support? Call 13 22 00 or visit telstra.com if you need more assistance to set up your Priority Assist Phone. 2 Contents Included in your Priority Assist Phone package 4 Installation 6 Set-up steps 8 Time & date 10 Important contacts & Speed dials 11 Using the phone 12 Wall mounting 13 Troubleshooting 14 Emergency support 16 3 Included in your Priority Assist Phone package 4 Back Calls List R ABC DEF 123 GHI JKL MNO 456 PQRS TUV WXYZ 789 *0 # M Mute VOL Handsfree Telstra Priority Assist Phone Priority Assist Phone An easy guide for setting up your Phone. 1 Emergency Contacts Keep track of your important contacts in case of emergencies. Speed Dial Number Name Phone Number 1 2 3 4 5 6 7 8 9 PriorityAssistPhone QSG_V3.indd 1 User 2/9/19 9:07 am Emergency manual Contacts card 5 Installation 1. Plug in the power adapter 1 Ensure the power point stays on so that the phone's back-up battery remains charged. Your fully charged phone battery will remain operational for up to 8 hours in the event of a power outage. 6 2. Connect to a telephone socket Using the grey phone cable supplied, connect the phone to your telephone socket. 2 Got an older-style telephone wall socket? You may need to purchase an adapter first. These can be found at most hardware or electronics stores. 3. Check for dial tone · Pick up your handset and check that you have a dial tone. · If a dial tone is heard, you will be able to make and receive calls now. In the event of a phone line or power outage, you should still hear a tone. Your Telstra Priority Assist Phone will automatically switch over to the battery and/or emergency mobile back-up mode to ensure you can make calls as usual. The next section will show you how to set up your phone. O1-O1 Menu 12:O1 Back Calls List R ABC DEF 123 GHI JKL MNO 456 PQRS TUV WXYZ 789 *0 # M Mute VOL Handsfree 7 Set-up steps Make the most of your phone by setting up these features: Time & date Speed dial numbers Important contacts If you have problems setting up your phone please call us on 13 22 00. 8 Display screen Back Select Recall last missed call Handset O1-O1 Menu 12:O1 Back Calls List R ABC DEF 123 GHI JKL MNO 456 PQRS TUV WXYZ 789 *0 # M Mute VOL Handsfree Mute Antenna Scroll up Calls list Select Contacts Scroll down Alphanumeric buttons Handsfree (Speaker) Volume +/- 9 Time & date Navigate to the Set time & date menu to adjust the date and time as shown. O1-O1 Menu 12:O1 Back Calls List R 1. Starting at the Home screen, select Menu. OK Back Back Calls List R 2. Clock symbol appears. Select OK. Clock/Alarm Set time & date OK Back Back Calls List R 3. Tap Down arrow to scroll past Alarm option to Set time & date option. Select OK. Time & date Set time: Back Back Calls List R 4. Use the alphanumeric buttons to set current time (4 digits). Select Next. Time & date Set date: Back Back Calls List R 5. Use the alphanumeric buttons to set current date. Select Save. You will hear a beep and see `Saved' on screen. Add new contact OK Back Back Calls List R To navigate back to the Home screen or to previous options, use the Select button to choose `Back' when it appears on the screen. 10 Important contacts Navigate to the Contacts menu to input the names and phone numbers as shown. O1-O1 Menu 12:O1 Add new contact OK Back Name: Doctor Next Clear Number 2356 Save Clear Back Calls List R Back Calls List R Back Calls List R Back Calls List R 1. Starting at the Home screen, select the book symbol button for Contacts. Select Options. 2. Select OK to Add new contact. Speed dials 3. Enter the contact name using the alphanumeric buttons, tapping the letter button until the correct letter appears in the screen. Select Next to save Name. 4. When Number screen appears, enter the contact number using the alphanumeric buttons. Select Save. You will hear a beep and see `Contact Saved' on screen. Navigate to the speed dials menu to input up to 9 speed dial numbers as shown. O1-O1 Menu 12:O1 Back Calls List R OK Back Back Calls List R Speed dial 1 Add Back Back Calls List R Note: If a previously saved speed dial number appears on screen, scroll with Down arrow until `Empty' appears on screen, then add new number as outlined. 1. Starting at the Home 2. Use Down arrow button to 3. At Speed dials Empty screen, select the Menu scroll to Speed dials screen, select Add. Use the Select button. symbol. Select OK. alphanumeric buttons to enter the number. Select Save. You will hear a beep and see `Saved 11 as Speed dial' on screen. Using the phone Ringer tone & volume settings Navigate to the Settings menu to set ringer tone and volume as shown. Ringer tone O1-O1 Menu 12:O1 Back Calls List R 1. Starting at the Home screen, select the Menu Select button. Ringer volume OK Back Back Calls List R 1. Return to the Spanner symbol screen and Select OK. 12 OK Back Back Calls List R 2. Use Down arrow to scroll to the Spanner symbol Select OK. Ringer tone OK Back Back Calls List R 3. Select Ringer tone OK. Melody OK Back BBBaacckk CCaaalllllslss List R 4. Use Up arrow to scroll through up to 15 melody options. Select OK to save chosen melody. Ringer volume OK Back Back Calls List R 2. Use Down arrow to scroll to Ringer volume. Select OK. Back Callllss List R 3. Use Up arrow to increase volume, or Down arrow to decrease volume. Select OK. Handsfree/Speaker settings Press the Handsfree button to use speaker phone. Mute + VOL Handsfree Wall mounting Your phone comes ready to be placed on a table, but converts easily for wall mounting by rotating the base plate, as follows: 1. Turn the phone so that the base faces up. You will see that the notches point downwards and the high point of the wedge shape is at the top of the phone. 2. Remove the detachable base bracket and rotate it 180 degrees so that the notches now point upwards. Click it back into place on the phone. You will see that the wedge shape is now at the lower edge of the phone. 3. Change the hook switch position for hanging the handset up. Use finger pad to push down the base of the hook switch to flip it into reverse position with hollow end facing up. 4. Hang handset onto the phone unit so that it clicks into the hook switch hollow to hold it firm. 5. Keep the phone and power cables tidy by running them through the provided space. Desk mount position Wall mount position Wedge shape under the top of phone Wedge shape under the lower edge of phone Notches Down Hook switch for desk mount Back Calls List R ABC DEF 1 2 H3ook switch GHI 4 JKL 5 fhoor lwM6lNoOawll end up mount PQRS 7 * M Mute TUV 8 R WXYZ 9 Back Calls List 0 # ABC DEF 123 VOL GHI 4 Handsfree JKL MNO 56 PQRS TUV WXYZ 789 *0 # M Mute VOL Handsfree Notches Up R 1 GHI 4 PQRS 7 * M Mute Back Calls List ABC DEF 23 JKL MNO 56 TUV WXYZ 89 0 #13 VOL Handsfree Troubleshooting Issue A blank display Low Signal Strength (3G or 4G) Screen displaying SIM card with X What to check Make sure the power adapter is plugged into a 240V powerpoint and the other end is plugged into the base of phone. Make sure the power point is switched on. Check the antenna is screwed correctly onto the phone. Ensure the antenna is in the upright position. Move the phone to another area in your premises and/or closer to a window until more signal bars appear. Check the SIM card has not been removed from the device. Reset the SIM card and ensure it is placed the correct way up. If this works, then... The screen will display. Signal Strength bar should increase. 3G or 4G icon should now be seen in place of SIM card (with cross) icon. No dial tone Call volume is too low Mute + VOL Handsfree Place the phone back on the hook and pick it up again. Check that the cable between the Handset and main unit is connected. Dial tone should be restored. Ensure the ringer is set to an adequate volume level by increasing the volume using the (- Vol +) button. Volume should increase. 14 Issue Ringer tone volume is too low What to check Scroll through Menu options to Settings. Select Ringer Volume. Use Up arrow to increase volume. If this works, then... Volume should increase. Phone is beeping intermittently and display shows `Battery Low' (i.e. no power to the unit and the internal battery pack is running low) Display is showing `Line Fault Call 132200' The phone is using its internal batteries. Ensure the phone is connected to a 240V power point and that it is switched on. Beeping should stop and display should clear once mains power is restored. This appears when the phone is not connected to a working phone socket and is operating in mobile mode. You can press the Hide button to clear this temporarily, however we recommend that you contact Telstra if you suspect there is a line fault. Display will clear and return back to the home screen. Need Support? If you're still having technical issues, please call Telstra on 13 22 00. 15 Emergency support Your Telstra Priority Assist Phone has two key features to protect you in case of phone or power outage. 1. Mobile back-up Your phone comes with a pre-installed SIM card which will provide an automatic switchover to a mobile service if for any reason there is a phone line outage. This means that for outgoing calls your phone will operate as usual, without you having to do a thing. The mobile service will switch back to standard operation when the phone line service is restored. 2. Battery back-up Your phone comes with a battery installed. This is so your phone can automatically draw on the phone battery power in the event of a power outage. Your fully charged phone battery will remain operational for up to 8 hours in the event of a power outage. Note: It is important that your phone is plugged into a power source at all times. This will ensure that your phone battery is fully charged when you need it. Your Telstra Priority Assist Phone also comes with a magnetic Emergency Contacts card which can be used to write down your most important contacts for quick reference in case of emergencies. Emergency Contacts Keep track of your important contacts in case of emergencies. Speed Dial Number Name Phone Number 1 2 3 4 5 6 7 8 9 Telstra Support 13 22 00Adobe PDF Library 15.0 Adobe InDesign CC 14.0 (Macintosh)