User Guide for ASUS models including: 1U Rackmount Server, RS500A-E9-PS4, RS500A-E9-Rs4, RS500A-E9-RS4-U

RS500A-E9 Series - CNET Content Solutions

This user guide is intended for system integrators, and experienced users with at least ... This jumper allows you to enable or disable the Smart Ride Through ...

ASUS RS500A-E9-RS4-U User Manual

ASUS RS500A-E9-RS4-U - Server - rack-mountable - 1U - 1-way - no CPU - RAM 0 GB - SATA - hot-swap 3.5" bay - no HDD - AST2500 - GigE - monitor:

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Document
ed2f7c32-3301-41b1-aa59-6f6c0f695daf
RS500A-E9 Series
RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U
1U Rackmount Server User Guide

E15434 Revised Edition V2 April 2019
Copyright © 2019 ASUSTeK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. ("ASUS"). ASUS provides this manual "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no event shall ASUS, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of use or data, interruption of business and the like), even if ASUS has been advised of the possibility of such damages arising from any defect or error in this manual or product. Specifications and information contained in this manual are furnished for informational use only, and are subject to change at any time without notice, and should not be construed as a commitment by ASUS. ASUS assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual, including the products and software described in it. Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners' benefit, without intent to infringe.
ii

Contents

Safety information...................................................................................................... vi About this guide........................................................................................................ vii

Chapter 1: Product Introduction
1.1 System package contents......................................................................... 1-2 1.2 Serial number label .................................................................................... 1-3 1.3 System specifications ............................................................................... 1-4 1.4 Front panel features................................................................................... 1-7 1.5 Rear panel features.................................................................................... 1-7 1.6 Internal features ......................................................................................... 1-8 1.7 LED information ......................................................................................... 1-9
1.7.1 Front panel LEDs ........................................................................ 1-9 1.7.2 LAN (RJ-45) LEDs .................................................................... 1-10 1.7.3 HDD status LED........................................................................ 1-10

Chapter 2: Hardware Information

2.1 Chassis cover............................................................................................. 2-2

2.2 Central Processing Unit (CPU) ................................................................. 2-3

2.2.1 Installing the CPU and heatsink.................................................. 2-3

2.3 System memory ......................................................................................... 2-7

2.3.1 2.3.2 2.3.3

Overview ..................................................................................... 2-7 Memory Configurations............................................................... 2-7 Installing a DIMM on a single clip DIMM socket.......................... 2-8

2.4 Hard disk drives ......................................................................................... 2-9

2.5 Expansion slot.......................................................................................... 2-13

2.5.1 Installing an expansion card to the riser card bracket............... 2-13

2.5.2 Installing an ASUS PIKE II card................................................ 2-14

2.5.3 Installing M.2 (NGFF) cards...................................................... 2-18

2.5.4 2.5.5

Installing Mezzanine cards........................................................ 2-20 Configuring an expansion card ................................................. 2-23

2.6 Cable connections ................................................................................... 2-24

2.7 SATA/SAS backplane cabling................................................................. 2-25

2.8 Removable/optional components........................................................... 2-26

2.8.1 System fans .............................................................................. 2-26

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Contents

Chapter 3:

Installation Options

3.1 Rail kit installation ..................................................................................... 3-2 3.1.1 Tool-less Friction Rail Kit ............................................................ 3-2 3.1.2 Installing the tool-less rack rail.................................................... 3-2
3.2 Rail kit dimensions .................................................................................... 3-5

Chapter 4:

Motherboard Information

4.1 Motherboard layout.................................................................................... 4-2 4.2 Jumpers ...................................................................................................... 4-4 4.3 Onboard LEDs ............................................................................................ 4-8 4.4 Internal connectors.................................................................................. 4-11

Chapter 5: BIOS Setup

5.1 Managing and updating your BIOS .......................................................... 5-2

5.1.1 ASUS CrashFree BIOS 3 utility................................................... 5-2

5.1.2 ASUS EZ Flash Utility ................................................................. 5-3

5.1.3 BUPDATER utility ....................................................................... 5-4

5.2 BIOS setup program .................................................................................. 5-6

5.2.1 BIOS menu screen...................................................................... 5-7

5.2.2 Menu bar..................................................................................... 5-7

5.2.3 Menu items.................................................................................. 5-8

5.2.4 Submenu items ........................................................................... 5-8

5.2.5 Navigation keys........................................................................... 5-8

5.2.6 General help................................................................................ 5-8

5.2.7 5.2.8

Configuration fields ..................................................................... 5-8 Pop-up window............................................................................ 5-8

5.2.9 Scroll bar..................................................................................... 5-8

5.3 Main menu .................................................................................................. 5-9

5.3.1 System Date [Day xx/xx/xxxx]..................................................... 5-9

5.3.2 System Time [xx:xx:xx] ............................................................... 5-9

5.4 Advanced menu ....................................................................................... 5-10

5.4.1 Trusted Computing.................................................................... 5-11

5.4.2 5.4.3

PSP Firmware Versions............................................................ 5-11 APM .......................................................................................... 5-12

5.4.4 Smart Settings........................................................................... 5-13

5.4.5 NCT6793D Super IO Configuration .......................................... 5-13

5.4.6 Onboard LAN Configuration...................................................... 5-14

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Contents

5.4.7 Serial Port Console Redirection................................................ 5-15

5.4.8 CPU Configuration .................................................................... 5-17

5.4.9 5.4.10

PCI Subsystem Settings ........................................................... 5-18 Network Stack Configuration..................................................... 5-19

5.4.11 CSM Configuration.................................................................... 5-20

5.4.12 NVMe Configuration.................................................................. 5-21

5.4.13 SATA Configuration .................................................................. 5-21

5.4.14 USB Configuration .................................................................... 5-22

5.4.15 iSCSI Configuration................................................................... 5-23

5.5 Chipset menu ........................................................................................... 5-24

5.6 Security menu .......................................................................................... 5-25

5.7 Boot menu ................................................................................................ 5-28

5.8 Tool menu ................................................................................................. 5-29

5.9 Save & Exit menu ..................................................................................... 5-29

5.10 AMD CBS menu........................................................................................ 5-31

5.10.1 Zen Common Options............................................................... 5-31

5.10.2 DF Common Options ................................................................ 5-32

5.10.3 UMC Common Option............................................................... 5-32

5.10.4 NBIO Common Options ............................................................ 5-34

5.11 Event Logs menu ..................................................................................... 5-36

5.11.1 Change Smbios Event Log Settings ......................................... 5-36

5.11.2 View Smbios Event Log ............................................................ 5-36

5.12 Server Mgmt menu................................................................................... 5-37

Chapter 6: Driver Installation
6.1 Management applications and utilities installation ................................ 6-2 6.2 Running the Support DVD......................................................................... 6-2 6.3 AMD chipset device software installation ............................................... 6-5 6.4 Installing the Intel® I350-AM2 Gigabit Adapters driver ........................... 6-6 6.5 VGA driver installation .............................................................................. 6-8

Appendix
KNPA-U16 block diagram....................................................................................... A-2 Q-Code table............................................................................................................ A-3 Notices .................................................................................................................... A-6
REACH ....................................................................................................A-7 Australia statement notice............................................................................A-7 ASUS contact information...................................................................................... A-8

v

Safety information Electrical Safety
· Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged.
· To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
· When adding or removing any additional devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.
· If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your dealer.
Operation Safety
· Any mechanical operation on this server must be conducted by certified or experienced engineers.
· Before operating the server, carefully read all the manuals included with the server package.
· Before using the server, ensure all cables are correctly connected and the power cables are not damaged. If any damage is detected, contact your dealer as soon as possible.
· To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.
· Avoid dust, humidity, and temperature extremes. Place the server on a stable surface.
This product is equipped with a three-wire power cable and plug for the user's safety. Use the power cable with a properly grounded electrical outlet to avoid electrical shock.
Lithium-Ion Battery Warning CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
CLASS 1 LASER PRODUCT
Heavy System CAUTION! This server system is heavy. Ask for assistance when moving or carrying the system.
vi

About this guide Audience
This user guide is intended for system integrators, and experienced users with at least basic knowledge of configuring a server.
Contents
This guide contains the following parts: 1. Chapter 1: Product Introduction
This chapter describes the general features of the server, including sections on front panel and rear panel specifications. 2. Chapter 2: Hardware Information This chapter lists the hardware setup procedures that you have to perform when installing or removing system components. 3. Chapter 3: Installation Options This chapter describes how to install optional components into the barebone server. 4. Chapter 4: Motherboard Information This chapter gives information about the motherboard that comes with the server. This chapter includes the motherboard layout, jumper settings, and connector locations. 5. Chapter 5: BIOS Setup This chapter tells how to change system settings through the BIOS Setup menus and describes the BIOS parameters. 6. Chapter 6: Driver Installation This chapter provides instructions for installing the necessary drivers for different system components.
vii

Conventions
To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.
DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task.
CAUTION: Information to prevent damage to the components when trying to complete a task.
IMPORTANT: Instructions that you MUST follow to complete a task.
NOTE: Tips and additional information to help you complete a task.

Typography
Bold text Italics <Key>
<Key1>+<Key2>+<Key3>
Command

Indicates a menu or an item to select.
Used to emphasize a word or a phrase. Keys enclosed in the less-than and greater-than sign means that you must press the enclosed key. Example: <Enter> means that you must press the Enter or Return key.
If you must press two or more keys simultaneously, the key names are linked with a plus sign (+).
Example: <Ctrl>+<Alt>+<Del>
Means that you must type the command exactly as shown, then supply the required item or value enclosed in brackets.
Example: At the DOS prompt, type the command line: format A:/S

References
Refer to the following sources for additional information, and for product and software updates. 1. ASUS Control Center (ACC) user guide
This manual tells how to set up and use the proprietary ASUS server management utility. 2. ASUS websites The ASUS websites worldwide provide updated information for all ASUS hardware and software products. Refer to the ASUS contact information.

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Chapter 1: Product Introduction

Product Introduction
This chapter describes the general features of the chassis kit. It includes sections on front panel and rear panel specifications.

1

1.1 System package contents

Check your system package for the following items.

Model Name RS500A-E9-PS4, RS500A-E9-RS4, RS500A-E9-RS4-U

Chassis

ASUS R10E 1U Rackmount Chassis

Motherboard ASUS KNPA-U16 Server Board

1 x 650W Single Power Supply (RS500A-E9-PS4)

1 x 770W Redundant Power Supply (RS500A-E9-RS4, RS500A-E9-RS4-U)

4 x Hot-swap 3.5-inch HDD Trays

1 x SAS/SATA Backplane (RS500A-E9-PS4, RS500A-E9-RS4)

Component 1 x SAS/SATA/NVMe Backplane (RS500A-E9-RS4-U) 1 x PCI-E Riser Card

1 x Front I/O Board

6 x System Fans (40 mm x 28 mm)

1 x Redundant Power Supply Power Distribution Board (RS500A-E9-RS4, RS500A-E9-RS4-U)
1 x Support DVD

1 x Bag of Screws Accessories
1 x AC Power Cable (RS500A-E9-PS4)

Optional Items

2 x AC Power Cable (RS500A-E9-RS4, RS500A-E9-RS4-U) 1 x CPU Heatsink 1 x Tool-less Friction Rail Kit DVD-ROM/DVD-RW

If any of the above items is damaged or missing, contact your retailer.

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Chapter 1: Product Introduction

1.2 Serial number label
Before requesting support from the ASUS Technical Support team, you must take note of the product's serial number containing 12 characters such as xxS0xxxxxxxx shown as the figure below. With the correct serial number of the product, ASUS Technical Support team members can then offer a quicker and satisfying solution to your problems.

4

3

2

1

RS500A-E9 Series

xxS0xxxxxxxx

ASUS RS500A-E9 Series

1-3

1.3 System specifications
The ASUS RS500A-E9 Series is a 1U barebone server system featuring the ASUS KNPA-U16 Server Board. The server supports AMD EPYCTM 7000 Series processors plus other latest technologies through the chipsets onboard.

Model Name

RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U

Processor Support

1 x Socket SP3 (LGA 4094) AMD EPYCTM 7000 Series Processor (up to 180W)

Total Slots 16 (8-channel, 2-DIMM per Channel)

Capacity

Maximum up to 2048GB

Memory

Memory Type DDR4 2666/2400/2133 RDIMM/LR-DIMM/LR-DIMM 3DS 32GB, 16GB, 8GB, 4GB (RDIMM) 64GB, 32GB (LRDIMM)
Memory Size 128GB, 64GB (LRDIMM 3DS)

Expansion Slots

* Refer to www.asus.com for the latest memory AVL update.

Total PCI/ PCI-X/PCI-E 2+1 Slots

1 x PCIe 3.0 x16 (x16 link); FH,HL

Slot Type

1 x PCIe 3.0 x8 (x8 link); FH,HL

SATA Controller

1 x OCP 2.0 Mezzanine (x8 link) CPU Integrated Optional kits:

Disk

- ASUS PIKE II 3008 8-port SAS HBA Card

Controller

SAS Controller - ASUS PIKE II 3108 8-port SAS HW RAID Card

Storage Bays

NVMe Controller
I = internal A or S = hotswappable

Networking LAN

Infiniband

Support SAS 12Gbps

N/A

CPU Integrated

4 x 3.5" or 2.5" Hot-swap Storage Bays (SATA/SAS Supported)

4 x 3.5" or 2.5" Hotswap Storage Bays (SATA/SAS/NVMe Supported)

1 x Dual Port Intel I350-AM2 Gigabit LAN controller

1 x Management Port Optional Kit:

Mellanox MCX453A-FCAT Card

Graphic VGA

Aspeed AST2500 64MB

(continued on the next page)

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Chapter 1: Product Introduction

Model Name
Auxiliary Storage Device Bay (Optical Drive)

RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U 1 x Slim-type Optical Drive

Front I/O Ports

2 x USB 3.0 ports 1 x VGA port 2 x USB 3.0 ports

Rear I/O Ports

1 x VGA port 2 x RJ-45 1GbE LAN ports

1 x RJ-45 Management port Rear:

- 1 x Power Switch/LED

- 1 x Q-Code/Port 80 LED

Switch/LED

Front: - 1 x Power Switch/LED

- 1 x Location Switch/LED

- 1 x Reset Switch

- 1 x Message LED

- 4 x LAN LED (LED1~2 for on-board LAN, 3~4 for OCP LAN) Windows® Server 2016 RedHat® Enterprise Linux SuSE® Linux Enterprise Server

OS Support

CentOS Ubuntu

VMware

Citrix XenServer

Management Solution

* Please find the latest OS support from http://www.asus.com/

Software ASUS Control Center

Out of Band

Remote

On-Board ASMB9-iKVM for KVM-over-IP

Management

Regulatory Compliance

BSMI, CE, FCC

Dimension (HH x WW x DD)
Net Weight Kg (CPU, DRAM & HDD not included) Gross Weight Kg (CPU, DRAM & HDD not included, Packing included)

615 x 444 x 44mm (1U) 24.21" x 17.48" x 1.73" 10 Kg
16 Kg

11 Kg 17 Kg

11.5 Kg 17.5 Kg

(continued on the next page)

ASUS RS500A-E9 Series

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Model Name

RS500A-E9-PS4 RS500A-E9-RS4 RS500A-E9-RS4-U

Power Supply

Single 650W 80 PLUS Platinum Power Supply

(following different

Rating:

configuration by region) 100~127/200~240Vac, 9A/5A, 50~60Hz, Class I

1+1 Redundant 770W 80 PLUS Platinum Power Supply Rating: 100~127/200~240 Vac, 10A/5A, 50~60Hz, Class I

Operating temperature: 10°C ­ 35°C

Environment

Non operating temperature: -40°C ­ 70°C

Non operating humidity: 20% ­ 90% (Non condensing)

*Specifications are subject to change without notice.

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Chapter 1: Product Introduction

1.4 Front panel features
The barebone server displays a simple yet stylish front panel with easily accessible features. The power and reset buttons, LED indicators, slim type optical drive, and two USB ports are located on the front panel.

Refer to the Front panel LEDs section for the LED descriptions.

Rack screw

HDD 1

HDD 2

HDD 3

Rack screw HDD 4

Optical drive (optional)

4

3

2

1

Asset tag (hidden)

LAN 4 LED LAN 3 LED LAN 2 LED

LAN 1 LED

Message LED

HDD LED

VGA port
USB 3.0 ports
Reset button Location switch Power button

1.5 Rear panel features

The rear panel includes the expansion slots, system power socket, and rear fans. The middle part includes the I/O shield with openings for the rear panel connectors on the motherboard.

RS500A-E9-RS4 / RS500A-E9-RS4-U

Power cord connector and Redundant power supply

LAN port for iKVM*

Q-Code LED

PCI-E slot

Locate LED

USB 3.0 ports Gigabit LAN port 1 (bottom) and 2 (top)
VGA port
RS500A-E9-PS4
Power cord connector and power supply

OCP 2.0 Mezzanine slot Power button

Message LED

LAN port for iKVM*

Q-Code LED

PCI-E slot

Locate LED

USB 3.0 ports Gigabit LAN port 1 (bottom) and 2 (top)
VGA port

OCP 2.0 Mezzanine slot Power button

*This port is for ASUS ASMB9-iKVM controller card only.

Message LED

ASUS RS500A-E9 Series

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1.6 Internal features
The barebone server includes the basic components as shown.
1. Power supply and power fan 2. PCI Express slot Riser Card 3. ASUS KNPA-U16 Server Board 4. System fans 5. SAS / SATA backplane (hidden) 6. HDD tray 1 - Connects to
backplane 7. HDD tray 2 - Connects to
backplane 8. HDD tray 3 - Connects to
backplane 9. HDD tray 4 - Connects to
backplane 10. Front I/O boards (hidden) 11. Slim-type optical drive 12. Asset Tag

Turn off the system power and detach the power supply before removing or replacing any system component.
The barebone server does not include a floppy disk drive. Connect a USB floppy disk drive to any of the USB ports on the front or rear panel if you need to use a floppy disk.
WARNING HAZARDOUS MOVING PARTS KEEP FINGERS AND OTHER BODY PARTS AWAY

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Chapter 1: Product Introduction

1.7 LED information 1.7.1 Front panel LEDs

4

3

2

1

LAN 4 LED LAN 3 LED

LAN 2 LED

LAN 1 LED

Location switch Power button
HDD LED Message LED

LED Power LED HDD Access LED Message LED
Location LED
LAN LEDs

Icon Display status Description

ON

System power ON

OFF Blinking
OFF ON OFF ON
OFF Blinking
ON

No activity Read/write data into the HDD System is normal; no incoming event A hardware monitor event is indicated Normal status Location switch is pressed (Press the location switch again to turn off)
No LAN connection LAN is transmitting or receiving data LAN connection is present

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1.7.2 LAN (RJ-45) LEDs

LAN port LED indications

Activity/Link LED

Status

Description

Status

OFF GREEN BLINKING

No link Linked Data activity

GREEN

Speed LED Description
1 Gbps connection

ACT/LINK SPEED

LED

LED

LAN port

Dedicated Management LAN port (DM_LAN1) LED indications

Activity/Link LED

Status

Description

Speed LED

Status

Description

ACT/LINK SPEED

LED

LED

OFF YELLOW BLINKING

No link Linked Data activity

OFF ORANGE GREEN

10 Mbps connection 100 Mbps connection 1 Gbps connection

DM LAN port

1.7.3 HDD status LED
HDD status LED

HDD Activity LED

SATA/SAS HDD LED Description GREEN ON

RED HDD Status
LED GREEN/ RED

GREEN/ RED

HDD Activity LED

GREEN

ON Blinking OFF Blinking

SATA/SAS HDD power ON HDD has failed and should be swapped immediately RAID rebuilding
HDD not found
Read/write data from/into the SATA/SAS HDD

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Chapter 1: Product Introduction

Chapter 2: Hardware Information

Hardware Information
This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.

2

2.1 Chassis cover Removing the rear cover
1. Locate and remove the front side screws.
Front side screw
2. Loosen the two thumbscrews on the rear panel to release the rear cover from the chassis.
Thumbscrews
3. Firmly hold the cover and slide it toward the rear panel for about half an inch until it is disengaged from the chassis.
4. Lift the cover from the chassis. 5. To reattach the rear cover, reverse step
1 to 4.
A protection film is pre-attached to the system cover before shipping. Please remove the protection film before turning on the system for proper heat dissipation.

2-2

Chapter 2: Hardware Information

2.2 Central Processing Unit (CPU)
The motherboard comes with a surface mount Socket SP3 designed for the AMD EPYCTM 7000 Series.
· Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related.
· Keep the cap after installing the motherboard. ASUS will process Return Merchandise Authorization (RMA) requests only if the motherboard comes with the cap on the Socket SP3.
· The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP cap.
2.2.1 Installing the CPU and heatsink
To install the CPU and heatsink: 1. Remove the rear cover. For more information, see the section Chassis cover. 2. Locate the CPU socket on your motherboard..

ASUS RS500A-E9 Series

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3. Loosen each screw one by one in the sequence shown on the socket to open
the load plate.

4. Slightly lift open the rail frame.

Load plate Rail frame

External cap

5. Slide the external cap out of the rail

frame.

External cap

Rail frame

PnP cap

2-4

Chapter 2: Hardware Information

6. Slide the carrier frame with CPU into the

rail frame, then remove the PnP cap.

Carrier frame with CPU

The carrier frame with CPU fits in only
one correct orientation. DO NOT force the carrier frame with CPU into the
rail frame.

Rail frame

PnP cap

7. Gently push the rail frame just enough to let it sit on top of the CPU socket.
Carrier frame with CPU

8. Close the load plate just enough to let it sit on top of the CPU, then secure each screw one by one in the sequence shown on the socket to completely secure the load plate.
The load plate screws are T20 models. A torque value of 12 inch-lbf is recommended.

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2-5

9. Twist each of the four screws with a screwdriver just enough to attach the heatsink to the motherboard. When the four screws are attached, tighten them one by one in a diagonal sequence to complete the installation.
The heatsink screws are T20 models. A torque value of 12 inch-lbf is recommended.

2-6

Chapter 2: Hardware Information

2.3 System memory
2.3.1 Overview
The motherboard comes with sixteen (16) Double Data Rate 4 (DDR4) Dual Inline Memory Modules (DIMM) sockets. The figure illustrates the location of the DDR4 DIMM sockets:

2.3.2 Memory Configurations
You may install 32GB, 16GB, 8GB, 4GB RDIMM, 64GB, 32GB LRDIMM, or 128GB, 64GB LRDIMM 3DS into the DIMM sockets using the memory configurations in this section.

Memory configurations

DIMM

A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 F1 F2 G1 G2 H1 H2

1 DIMM

P

2 DIMMs

P

P

4 DIMMs

P

P

P

P

6 DIMMs

P

P

P

P

P

P

8 DIMMs

P

P

P

P

P

P

P

P

10 DIMMs P P

P

P

PPP

P

P

P

12 DIMMs P P P P

P

PPPPP

P

P

14 DIMMs P P P P P P

PPPPPPP

P

16 DIMMs P P P P P P P P P P P P P P P P

· Always install DIMMs with the same CAS latency. For optimum compatibility, it is recommended that you obtain memory modules from the same vendor.
· Start installing the DIMMs in slots A2.

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2-7

2.3.3 Installing a DIMM on a single clip DIMM socket
Ensure to unplug the power supply before adding or removing DIMMs or other system components. Failure to do so may cause severe damage to both the motherboard and the components.
1. Unlock a DIMM socket by pressing the DIMM notch retaining clip outward.
2. Align a DIMM on the socket such that the notch on the DIMM matches the DIMM slot key on the socket.

DIMM slot key

Unlocked retaining clip

A DIMM is keyed with a notch so that it fits in only one direction. DO NOT force a DIMM into a socket in the wrong direction to avoid damaging the DIMM.

3. Hold the DIMM by both of its ends then insert the DIMM vertically into the
socket. Apply force to both ends of the DIMM simultaneously until the retaining
clip snaps back into place and the DIMM cannot be pushed in any further to ensure proper sitting of the DIMM.

Locked Retaining Clip

Always insert the DIMM into the socket vertically to prevent DIMM notch damage.

Removing a DIMM from a single clip DIMM socket
1. Press the retaining clip outward to unlock the DIMM.
2. Remove the DIMM from the socket.

Support the DIMM lightly with your fingers when pressing the retaining clips. The DIMM might get damaged when it flips out with extra force.

2-8

Chapter 2: Hardware Information

2.4 Hard disk drives
The system supports four hot-swap SATA/SAS hard disk drives. The hard disk drive installed on the drive tray connects to the motherboard SATA/SAS ports via the SATA/SAS backplane. To install a 3.5" hot-swap SATA/SAS HDD:
1. Push the spring lock to the right (A) then pull the tray lever outward (B) to release the drive tray. The drive tray ejects slightly after you pull out the lever.

tray lever
2. Firmly hold the tray lever and pull the drive tray out of the bay.

spring lock

3. Place the drive tray on a flat and stable surface.
4. Prepare the SATA/SAS HDD and the bundled set of screws.

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5. Place the 3.5" SATA/SAS HDD into the tray then secure it with four screws.

6. Insert the drive tray and HDD assembly all the way into the depth of the bay until just a small fraction of the tray edge protrudes.
When installed, the SATA/SAS connector on the drive connects to the SATA/SAS interface on the backplane.
7. Push the tray lever until it clicks and secures the drive tray in place. The drive tray is correctly placed when its front edge aligns with the bay edge.
8. Repeat steps 1 to 7 to install the other SATA/SAS HDDs.

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To install a 2.5" storage device to the front panel:
1. Push the spring lock to the right (A) then pull the tray lever outward (B) to release the drive tray. The drive tray ejects slightly after you pull out the lever.

tray lever
2. Firmly hold the tray lever and pull the tray out of the bay.

spring lock

3. Place the tray on a flat and stable surface.
4. Prepare the 2.5" storage device and the bundled set of screws.

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5. Place the 2.5" storage device into the tray then secure it with four screws.

6. Insert the tray and storage device assembly all the way into the depth of the bay until just a small fraction of the tray edge protrudes.

When installed, the SATA/NVMe connector on the storage device connects to the SATA/ NVMe interface on the backplane.
7. Push the tray lever until it clicks and secures the tray in place.
The tray is correctly placed when its front edge aligns with the bay edge.
8. Repeat steps 1 to 7 to install the other storage devices.

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2.5 Expansion slot
2.5.1 Installing an expansion card to the riser card bracket
The barebone server comes with a riser card bracket. You need to remove the bracket if you want to install PCI Express x8 or x16 expansion cards. To install a PCI Express x8 or x16 card:

1. Firmly hold the riser card bracket,

then pull it up to detach it from

the PCI Express x24 slot on the

motherboard.

1

2. Place the riser card bracket on a flat

2

and stable surface, then remove the

screw from the slot bay.

3. Install a PCI Express x8 or x16 card

to the bracket as shown.

4

4. Secure the card with a screw.

3

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5. Install the riser card bracket and

PCI Express card assembly back

into the PCI Express x24 slot on the

motherboard. Ensure that the golden

connectors of the riser card bracket

is firmly seated in place.

5

2.5.2 Installing an ASUS PIKE II card
You can install an ASUS PIKE II card on the provided PCI-E slot onboard. To install an ASUS PIKE II card:
1. Firmly hold the riser card bracket, then pull it up to detach it from the PCI Express x24 slot on the motherboard.

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2. Remove the screw that secures the metal cover to the riser card bracket, then remove the metal cover.

3. Prepare your ASUS PIKE II card.
4. Insert the expansion card into the PCI-E slot. Ensure that the golden fingers are totally inserted into the slot, then secure the ASUS PIKE II card with the screw removed before.

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5. Remove the default mini-SAS HD cable from the motherboard.

6. Connect the mini-SAS HD cable to connector 1 of the ASUS PIKE II card.
Connect to PIKE II connector 1

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7. Reinstall the riser card bracket into the PCI Express x24 slot on the motherboard. Ensure that the golden connectors of the riser card bracket is firmly seated in place.

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2.5.3 Installing M.2 (NGFF) cards
To install an M.2 (NGFF) card: 1. Locate the M.2 (NGFF) connector on your motherboard.

2. Remove the top screw and the stand from the motherboard.

Top screw Stand screw

3. Select an appropriate screw hole on the motherboard for your M.2 card, then secure the stand to the motherboard.

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4. Prepare the M.2 card.
5. Align and insert the M.2 card into the M.2 connector on the motherboard.
Ensure that the golden connector of the M.2 card is inserted firmly in place and that the screw hole on the M.2 card matches the stand screw on the motherboard.
6. Secure the M.2 card with the top screw.
Ensure that the M.2 card is positioned between the top screw and the stand screw before securing it.

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2.5.4 Installing Mezzanine cards
To install a Mezzanine card: 1. Locate the Mezzanine card connector on your motherboard.
2. Firmly hold the riser card bracket, then pull it up to detach it from the PCI Express x24 slot on the motherboard.

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3. Select the slots that are going to be used for your Mezzanine card, then use a screwdriver and pry the corresponding slots until it pops off.
4. Prepare your Mezzannine card and the signal cable. Connect the signal transmission end (white) to the AUXLED_CON header on the card.
AUXLED_CON1

5. Insert the ports of the Mezzanine card into the mounting hole on the chassis, then insert the golden connector of the Mezzanine card into the MEZZPCIE1 (OCP) connector on the motherboard.
Ensure that the stand screws on the motherboard is aligned and matched to the screw holes of the Mezzanine card.

Screw holes

LAN ports

LAN port slots

ASUS RS500A-E9 Series

Stand screws 2-21

6. Secure the Mezzanine card with the four (4) bundled screws.

7. Connect the signal end (black) to the OCP_LED1 header on the motherboard.

The two ends of the signal cable are different in size and color for easy recognition. Please refer to your exact cable.
8. Reinstall the riser card bracket into the PCI Express x24 slot on the motherboard. Ensure that the golden connectors of the riser card bracket is firmly seated in place.

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2.5.5 Configuring an expansion card
After installing the expansion card, configure the it by adjusting the software settings. 1. Turn on the system and change the necessary BIOS settings, if any. See Chapter 5 for
information on BIOS setup. 2. Assign an IRQ to the card. Refer to the following tables. 3. Install the software drivers for the expansion card.

Standard Interrupt assignments

IRQ

Priority Standard function

0

1

System Timer

1

2

Keyboard Controller

2

-

Programmable Interrupt

3*

11

Communications Port (COM2)

4*

12

Communications Port (COM1)

5*

13

--

6

14

Floppy Disk Controller

7*

15

--

8

3

System CMOS/Real Time Clock

9*

4

ACPI Mode when used

10*

5

IRQ Holder for PCI Steering

11*

6

IRQ Holder for PCI Steering

12*

7

PS/2 Compatible Mouse Port

13

8

Numeric Data Processor

14*

9

Primary IDE Channel

15*

10

Secondary IDE Channel

* These IRQs are usually available for ISA or PCI devices.

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2.6

Cable connections
· The bundled system cables are pre-connected before shipment. You do not need to disconnect these cables unless you will remove pre-installed components to install additional devices.
· Refer to Chapter 4 for detailed information on the connectors.

DM_LAN1_USB3_12

PSUSMB1

EATXPWR1

LAN12 VGA_HDR1

LANNCSI_SEL1

SMART_PSU1

MSD1

ASM 1074

USB3_2

BMCLED1

TPM1

Intel I350
LAN_SW2 LAN_SW1

ASPEED AST2500

VPP_I2C1

PWR_SW1

BMC_EN1 VGA_SW1

DM_IP_SEL1

SBPWR1

REAR_FAN1

REAR_FAN2

USB3_34

EATX12V1

DDR4 DIMM_H2 (64bit, 288-pin module) DDR4 DIMM_H1 (64bit, 288-pin module) DDR4 DIMM_G2 (64bit, 288-pin module) DDR4 DIMM_G1 (64bit, 288-pin module) DDR4 DIMM_F2 (64bit, 288-pin module) DDR4 DIMM_F1 (64bit, 288-pin module) DDR4 DIMM_E2 (64bit, 288-pin module) DDR4 DIMM_E1 (64bit, 288-pin module)

FRNT_FAN1 FRNT_FAN2

VGA1 BIOS

Super I/O
PORT80_LED2

MEZZPCIE1

MPCIE_HD1 MPCIE_HD2

OCP_LED1

PCIE5

PCIE6

CLRTC1

Lithium Cell CMOS Power

PCIE4
KNPA-U16
PCIE3

CPU1

DDR4 DIMM_A1 (64bit, 288-pin module) DDR4 DIMM_A2 (64bit, 288-pin module) DDR4 DIMM_B1 (64bit, 288-pin module) DDR4 DIMM_B2 (64bit, 288-pin module) DDR4 DIMM_C1 (64bit, 288-pin module) DDR4 DIMM_C2 (64bit, 288-pin module) DDR4 DIMM_D1 (64bit, 288-pin module) DDR4 DIMM_D2 (64bit, 288-pin module)
ISATA1

ISATA2

PCIE2

22110

2280

2260

2242

COM1

INTRUSION1

PCIE1

HDLED1

LAN34_LED1 AUX_PANEL1
AUX_PANEL2

PANEL1

SATA34

NGFF1 MPCIE_HD3 MPCIE_HD4
SATA12 MPCIE_HD5 MPCIE_HD6 FRNT_FAN6

CPU_FANFRNT_FAN3
FRNT_FAN4 FRNT_FAN5

LOCLED1 HDDLED1

MESLED1

Standard cables connected to the motherboard 1. 24-pin ATX power connector (from power supply to motherboard) 2. 8-pin 12V power connector (from power supply to motherboard) 3. System fan connector (from system fan to motherboard) 4. USB connector (from motherboard to front I/O board) 5. SATA connector (system default; from motherboard to backplane) 6. System auxiliary panel connector (from motherboard to front I/O board) 7. System panel connector (from motherboard to front I/O board) 8. Mini-SAS HD connector (from motherboard to backplane)

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2.7 SATA/SAS backplane cabling

RS500A-E9-RS4 / RS500A-E9-PS4

Connects an 8-pin plug from power supply

Connects the data cables connected to the motherboard

Connect the SATA/SAS storage device
RS500A-E9-RS4-U
Connects the data cables connected to the motherboard
BP4LE12G-35-RIDE

Connects an 8-pin plug from power supply

Connects the data cables connected to the motherboard

Connects to the SATA/SAS/NMVE storage device
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2.8 Removable/optional components
You may need to remove previously installed system components when installing or removing system devices. Or you may need to install the optional components into the system. This section tells how to remove/install the system fans:
Ensure that the system is turned off before removing any components from your system.
2.8.1 System fans
To uninstall the system fans: 1. Disconnect the system fan cable from the fan connector on the motherboard. 2. Lift the fan, then set aside. 3. Repeat steps 1 to 2 to uninstall the other system fans.
To reinstall the system fans 1. Insert the fan to the fan cage. The airflow directional arrow on the fan side should point
towards the system rear panel. 2. Connect the system fan cable to the fan connector on the motherboard.

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Chapter 3: Installation Options

Installation Options
This chapter describes how to install the optional components and devices into the barebone server.

3

3.1 Rail kit installation

3.1.1 Tool-less Friction Rail Kit
The tool less design of the rail kit allows you to easily install the rack rails into the server rack without the need for additional tools. The kit also comes with a metal stopping bracket that can be installed to provide additional support and stability to the server.

The tool-less rail kit package includes:

Set of screws

Fixing latches

Rail components (screws included)

Latch screws Rail Washers Rail screws

Tool-less rack rail

3.1.2 Installing the tool-less rack rail
To install the tool-less rack rails into the rack: 1. Secure the two fixing latches to the two sides of the server using the set of latch
screws. The locations of the screw holes vary with different server models. Refer to your server user manual for details.
Front end of system

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Chapter 3: Installation Options

Follow steps 2 to 4 if the depth of your server rack exceeds 850mm, if the depth of your server rack is less than 850mm, please skip steps 2 to 4 and proceed with step 5. 2. Slightly slide out and extend the right rack rail, then prepare one of the bundled rail components.
Rail component
3. Align the rail component with the right rack rail and secure it using four (4) bundled screws.
4. Follow steps 2 and 3 to secure the rail component to the left rail rack. 5. Select a desired space and place the appropriate rack rail (left and right) on opposite
positions on the rack. A 1U space consists of three square mounting holes with two thin lips on the top and the bottom.
1U

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3-3

6. Secure the rail components to the rail using the bundled screws.

7 Press the spring lock ( ) then insert the studs into the selected square mounting holes on the rack post.
8. Press the spring lock on the other end of rail then insert the stud into the mounting hole on the rack post. Extend the rack rail, if necessary.

9. (Optional) Use the rail screw and rail washer ( the rack rail to the rack post.
10. Perform steps 3 to 5 for the other rack rail.

) that comes with the kit to secure

Ensure that the installed rack rails (left and right) are aligned, secured, and stable in place.

11. Lift the server chassis and insert into the rack rail.
Ensure that the rack rail cabinet and the rack posts are stable and standing firmly on a level surface.

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3.2 Rail kit dimensions

43.6mm 43.6mm

900mm 589mm

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3-5

3-6

Chapter 3: Installation Options

Chapter 4: Motherboard Information
4 Motherboard Information
This chapter includes the motherboard layout and brief descriptions of the jumpers and internal connectors.

4.1 Motherboard layout

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Chapter 4: Motherboard Information

Layout contents
Internal connectors / Sockets / Jumpers / LEDs 1. LAN controller settings (3-pin LAN_SW1-2) 2. LANNCSI setting (3-pin LANNCSI_SEL1) 3. Micro SD card slot (MSD1) 4. Smart Ride Through (SmaRT) setting (3-pin SMART_PSU1) 5. Power Supply SMBus connector (5-pin PSUSMB1) 6. ATX power connectors (24-pin EATXPWR1, 8-pin EATX12V1) 7. CPU, front, and rear fan connectors (4-pin FRNT_FAN1-7, REAR_FAN1-2) 8. USB 3.0 connector (20-1 pin USB3_34; 4-pin Type-A USB3_4) 9. DDR4 DIMM sockets
10. CPU socket 11. Serial ATA connectors (7-pin SATA1-4) 12. Mini-SAS HD connectors (ISATA1-2) 13. OCUPCIE connectors (MPCIE_HD1-6) 14. M.2 (NGFF) connectors (NGFF1) 15. System panel connector (20-1 pin PANEL1) 16. Auxiliary panel connector (20-2 pin AUX_PANEL1, 20-pin
AUX_PANEL2) 17. Hard disk activity LED connector (4-pin HDLED1) 18. LAN Activity LED connector (5-1 pin LAN34_LED1) 19. Chassis Intrusion connectors (2-pin INTRUSION) 20. Serial port connector (10-1 pin COM1) 21. Clear RTC RAM (3-pin CLRTC1) 22. Mezzanine PCIE card connectors (MEZZPCIE1) 23. VGA controller setting (3-pin VGA_SW1) 24. BMC Setting (3-pin BMC_EN1) 25. VGA connector (10-1 pin VGA_HDR1) 26. Trusted Platform Module connector (14-1 pin TPM1) 27. VPP_I2C1 connector (10-1 pin VPP_I2C1) 28. DMLAN setting (3-pin DM_IP_EN1) 29. OCP LAN Activity LED connector (4-1 pin OCP_LED1)

Page 4-5 4-7 4-20 4-7 4-11 4-14
4-13
4-12 2-7 2-3 4-11 4-21 4-18 4-19 4-15
4-16
4-17 4-13 4-18 4-12 4-4 4-19 4-5 4-6 4-17 4-14 4-21 4-6 4-20

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4.2 Jumpers
1. Clear RTC RAM (3-pin CLRTC1) This jumper allows you to clear the Real Time Clock (RTC) RAM in CMOS. You can clear the CMOS memory of date, time, and system setup parameters by erasing the CMOS RTC RAM data. The onboard button cell battery powers the RAM data in CMOS which include system setup information such as system passwords. To erase the RTC RAM: 1. Turn OFF the computer and unplug the power cord. 2. Move the jumper cap from the default pins 1­2 to pins 2­3. Keep the cap on pins 2­3 for about 5 to 10 seconds, then move the cap back to pins 1­2. 3. Plug the power cord and turn ON the computer. 4. Hold down the <Del> key during the boot process and enter BIOS setup to reenter data.
DO NOT remove the cap on CLRTC jumper default position except when clearing the RTC RAM. Removing the cap will cause system boot failure!
If the steps above do not help, remove the onboard battery and move the jumper again to clear the CMOS RTC RAM data. After the CMOS clearance, reinstall the battery.

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2. VGA controller setting (3-pin VGA_SW1) This jumper allows you to enable or disable the onboard VGA controller. Set to pins 1­2 to activate the VGA feature.
3. LAN controller settings (3-pin LAN_SW1-2) These jumpers allow you to enable or disable the onboard LAN_SW1 or LAN_SW2. Set to pins 1-2 to activate the Gigabit LAN feature.

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4. BMC Setting (3-pin BMC_EN1) This jumper allows you to enable or disable the Baseboard Management Controller (ASMB9).
5. DMLAN setting (3-pin DM_IP_EN1) This jumper allows you to select the DMLAN setting. Set to pins 2-3 to force the DMLAN IP to static mode (IP=10.10.10.10, submask=255.255.255.0).

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Chapter 4: Motherboard Information

6. LANNCSI setting (3-pin LANNCSI_SEL1) This jumper allows you to select which LAN NCSI to function.
7. Smart Ride Through (SmaRT) setting (3-pin SMART_PSU1) This jumper allows you to enable or disable the Smart Ride Through (SmaRT) function. This feature is enabled by default. Set to pins 2-3 to disable it. When enabled, SmaRT allows uninterrupted operation of the system during an AC loss event.

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4.3 Onboard LEDs
1. Standby Power LED (SBPWR1)
The motherboard comes with a standby power LED. The green LED lights up to indicate that the system is ON, in sleep mode, or in soft-off mode. This is a reminder that you should shut down the system and unplug the power cable before removing or plugging in any motherboard component. The illustration below shows the location of the onboard LED.

2. BMC LED (BMCLED1) The BMC LED lights up to indicate that the on-board BMC is functional.

This LED functions only when you enable ASUS ASMB9.

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3. Location LED (LOCLED1) This onboard LED lights up when the Location button on the server is pressed or when triggered by a system management software. The Location LED helps visually locate and quickly identify the server in error on a server rack.
4. Message LED (MESLED1) This onboard LED lights up to red when there is a BMC event log is generated.

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5. Hard disk activity LED (HDDLED1)
This LED is for the storage devices connected to the onboard SATA, or SATA/SAS add-on card. The read or write activities of any device connected to the onboard SATA, or SATA/SAS add-on card causes the rear panel LED to light up.

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4.4 Internal connectors
1. Serial ATA connectors (7-pin SATA1-4) These connectors, controlled by AMD integrated SATA controller, are for the Serial ATA signal cables for Serial ATA drives (SATA 1 connector is used for the optical drive by default).
The actual data transfer rate depends on the speed of Serial ATA hard disks installed.
2. Power Supply SMBus connector (5-pin PSUSMB1) This connector allows you to connect SMBus (System Management Bus) to the PSU (power supply unit) to read PSU information. Devices communicate with an SMBus host and/or other SMBus devices using the SMBus interface.

This connector functions only when you enable ASUS ASMB9.

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3. USB 3.0 connector (20-1 pin USB3_34; 4-pin Type-A USB3_4)
The 20-1 pin connector allows you to connect a USB 3.0 module for additional USB 3.0 front or rear panel ports. The 4-pin USB (Universal Serial Bus) Type-A port is available for connecting USB 3.0 devices.

4. Serial port connector (10-1 pin COM1)
This connector is for the serial COM port. Connect the serial port module cable to one of these connectors, then install the module to a slot opening at the back of the system chassis.

The COM module is purchased separately.

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5. CPU, front, and rear fan connectors (4-pin FRNT_FAN1-7, REAR_FAN1-2) The fan connectors support cooling fans. Connect the fan cables to the fan connectors on the motherboard, ensuring that the black wire of each cable matches the ground pin of the connector. · DO NOT forget to connect the fan cables to the fan connectors. Insufficient air flow inside the system may damage the motherboard components. · These are not jumpers! DO NOT place jumper caps on the fan connectors! · All fans feature the ASUS Smart Fan technology.
6. LAN Activity LED connector (5-1 pin LAN34_LED1) These leads are for 10G LAN activity LEDs on the front panel. Connect the LAN LED cable to the backplane for LAN activity indication.

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7. Trusted Platform Module connector (14-1 pin TPM1) This connector supports a Trusted Platform Module (TPM) system, which can securely store keys, digital certificates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity.
8. ATX power connectors (24-pin EATXPWR1, 8-pin EATX12V1) These connectors are for the ATX power supply plugs. The power supply plugs are designed to fit these connectors in only one orientation. Find the proper orientation and push down firmly until the connectors completely fit. · DO NOT forget to connect the 24-pin and the 8-pin power plugs; otherwise, the system will not boot up. · Use of a power supply unit (PSU) with a higher power output is recommended when configuring a system with more power-consuming devices. The system may become unstable or may not boot up if the power is inadequate. · This motherboard supports ATX2.0 PSU or later version. · Ensure that your PSU can provide at least the minimum power required by your system.

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Chapter 4: Motherboard Information

9. System panel connector (20-1 pin PANEL1) This connector supports several chassis-mounted functions.

1. System power LED (3-pin PLED)
This 3-pin connector is for the system power LED. Connect the chassis power LED cable to this connector. The system power LED lights up when you turn on the system power, and blinks when the system is in sleep mode.
2. Message LED (2-pin MLED)
This 2-pin connector is for the message LED cable that connects to the front message LED. The message LED is controlled by the BMC to indicate an abnormal event occurrence.
3. System warning speaker (4-pin SPEAKER)
This 4-pin connector is for the chassis-mounted system warning speaker. The speaker allows you to hear system beeps and warnings.
4. Hard disk drive activity LED (2-pin HDLED)
This 2-pin connector is for the HDD Activity LED. Connect the HDD Activity LED cable to this connector. The LED lights up or flashes when data is read from or written to the HDD.
5. ATX power button/soft-off button (2-pin PWRSW)
This connector is for the system power button. Pressing the power button turns the system on or puts the system in sleep or soft-off mode depending on the BIOS settings. Pressing the power switch for more than four seconds while the system is ON turns the system OFF.
6. Reset button (2-pin RESET)
This 2-pin connector is for the chassis-mounted reset button for system reboot without turning off the system power.

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10. Auxiliary panel connector (20-2 pin AUX_PANEL1, 20-pin AUX_PANEL2)
This connector is for additional front panel features including front panel SMB, locator LED and switch, chassis intrusion, and LAN LEDs.

1. Front panel SMB (6-1 pin FPSMB)
These leads connect the front panel SMBus cable. 2. LAN activity LED (2-pin LAN1_LED, LAN2_LED)
These leads are for the Gigabit LAN activity LEDs on the front panel. 3. Locator LED (2-pin LOCATORLED1, LOCATORLED2)
These leads are for the locator LED1 and LED2 on the front panel. Connect the Locator LED cables to these 2-pin connector. The LEDs will light up when the Locator button is pressed. 4. Locator Button/Switch (2-pin LOCATORBTN)
These leads are for the locator button on the front panel. This button queries the state of the system locator. 5. LAN activity LED and USB port (2-pin LAN3_LED, LAN4_LED, USB ports)
These leads are for the Gigabit LAN activity LEDs and USB ports on the front panel.

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11. VGA connector (10-1 pin VGA_HDR1) This connector supports the VGA High Dynamic-Range interface.
12. Hard disk activity LED connector (4-pin HDLED1) This LED connector is for the storage add-on card cable connected to the SATA or SAS add-on card. The read or write activities of any device connected to the SATA or SAS add-on card causes the front panel LED to light up.

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13. Chassis Intrusion connectors (2-pin INTRUSION) This lead is for the intrusion detection feature for chassis with intrusion sensor or microswitch. When you remove any chassis component, the sensor triggers and sends a high level signal to these leads to record a chassis intrusion event. The default setting is short CASEOPEN and GND pin by jumper cap to disable the function.
14. OCUPCIE connectors (MPCIE_HD1-6) Connects the PCIE signal to the NVME port on the backplane.

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15. M.2 (NGFF) connectors (NGFF1) This connector allows you to install M.2 devices.
This connector supports type 2242/2260/2280/22110 devices on both PCI-E and SATA interface. The M.2 (NGFF) device is purchased separately. 16. Mezzanine PCIE card connectors (MEZZPCIE1) The MEZZPCIE1 connector supports Open Compute Project (OCP) cards.

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17. OCP LAN Activity LED connector (4-1 pin OCP_LED1) OCP LAN LED connector supports OCP LAN card Active LED.

18. Micro SD card slot (MSD1) Your motherboard supports SD Memory Card v2.00 (SDHC) / v3.00 (SDXC).

Disconnect all power (including redundant PSUs) from the existing system before you add or remove a Memory Card, then reboot the system to access the Memory Card.
· This Micro SD card slot functions only when you enable ASUS ASMB9. · Some memory cards may not be compatible with your motherboard. Ensure that you
use only compatible memory cards to prevent loss of data, damage to your device, or memory card, or both.

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19. Mini-SAS HD connectors (ISATA1-2) This motherboard comes with mini Serial Attached SCSI (SAS) HD connectors, the storage technology that supports Serial ATA. Each connector supports up to four devices.
20. VPP_I2C1 connector (10-1 pin VPP_I2C1) This connector is used for the Intel VMD function and sensor readings.

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Chapter 4: Motherboard Information

Chapter 5: BIOS Setup

BIOS Setup
This chapter tells how to change the system settings through the BIOS Setup menus. Detailed descriptions of the BIOS parameters are also provided.

5

5.1 Managing and updating your BIOS
The following utilities allow you to manage and update the motherboard Basic Input/Output System (BIOS) setup: 1. ASUS CrashFree BIOS 3
To recover the BIOS using a bootable USB flash disk drive when the BIOS file fails or gets corrupted. 2. ASUS EzFlash Updates the BIOS using a USB flash disk. 3. BUPDATER Updates the BIOS in DOS mode using a bootable USB flash disk drive. Refer to the corresponding sections for details on these utilities.
Save a copy of the original motherboard BIOS file to a bootable USB flash disk drive in case you need to restore the BIOS in the future. Copy the original motherboard BIOS using the BUPDATER utility.
5.1.1 ASUS CrashFree BIOS 3 utility
The ASUS CrashFree BIOS 3 is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can update a corrupted BIOS file using a USB flash drive that contains the updated BIOS file.
Prepare a USB flash drive containing the updated motherboard BIOS before using this utility.
Recovering the BIOS from a USB flash drive To recover the BIOS from a USB flash drive: 1. Insert the USB flash drive with the original or updated BIOS file to one USB port on the
system. 2. The utility will automatically recover the BIOS. It resets the system when the BIOS
recovery finished.
DO NOT shut down or reset the system while recovering the BIOS! Doing so would cause system boot failure!
The recovered BIOS may not be the latest BIOS version for this motherboard. Visit the ASUS website at www.asus.com to download the latest BIOS file.

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5.1.2 ASUS EZ Flash Utility
The ASUS EZ Flash Utility feature allows you to update the BIOS without having to use a DOS-based utility.
Before you start using this utility, download the latest BIOS from the ASUS website at www.asus.com.
To update the BIOS using EZ Flash Utility: 1. Insert the USB flash disk that contains the latest BIOS file into the USB port. 2. Enter the BIOS setup program. Go to the Tool menu then select ASUS EZ Flash
Utility. Press <Enter>.

ASUS Tek. EzFlash Utility

/SYS Current Platform Platform : KNPA-U16 Version : 0201 Build Date :12/04/2018

New Platform Platform : KNPA-U16 Version : 0207 Build Date :01/05/2018

FS0

System Volume Information

<DIR>

KNPA-U16 BIOS

<DIR>

Windows

<DIR>

[Up/Down/Left/Right]:Switch [Enter]:Choose [q]:Exit
3. Press <Tab> to switch to the Drive field. 4. Press the Up/Down arrow keys to find the USB flash disk that contains the latest BIOS,
then press <Enter>. 5. Press <Tab> to switch to the Folder Info field.

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6. Press the Up/Down arrow keys to find the BIOS file, and then press <Enter> to perform the BIOS update process. Reboot the system when the update process is done.
· This function can support devices such as a USB flash disk with FAT 32/16 format and single partition only.
· DO NOT shut down or reset the system while updating the BIOS to prevent system boot failure!
Ensure to load the BIOS default settings to ensure system compatibility and stability. Press <F5> and select Yes to load the BIOS default settings.

5.1.3

BUPDATER utility
The succeeding BIOS screens are for reference only. The actual BIOS screen displays may not be the same as shown.

The BUPDATER utility allows you to update the BIOS file in the DOS environment using a bootable USB flash disk drive with the updated BIOS file.
Updating the BIOS file To update the BIOS file using the BUPDATER utility: 1. Visit the ASUS website at www.asus.com and download the latest BIOS file for the
motherboard. Save the BIOS file to a bootable USB flash disk drive. 2. Copy the BUPDATER utility (BUPDATER.exe) from the ASUS support website at
https://www.asus.com/support to the bootable USB flash disk drive you created earlier. 3. Boot the system in DOS mode, then at the prompt, type:
BUPDATER /i[filename].CAP where [filename] is the latest or the original BIOS file on the bootable USB flash disk drive, then press <Enter>.
A:\>BUPDATER /i[file name].CAP

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4. The utility verifies the file, then starts updating the BIOS file.
ASUS Tek. EzFlash Utility

Current Platform Platform : KNPA-U16 Version : 0201 Build date: 12/04/2018

New Platform Platform : KNPA-U16 Version : 0207 Build date: 01/05/2018

Start Programming Flash. DO NOT SHUTDOWN THE SYSTEM!!!
Write 75%

DO NOT shut down or reset the system while updating the BIOS to prevent system boot failure!
5. The utility returns to the DOS prompt after the BIOS update process is completed. Reboot the system from the hard disk drive.
The BIOS update is finished! Please restart your system. C:\>

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5.2 BIOS setup program
This motherboard supports a programmable firmware chip that you can update using the provided utility described in section 5.1 Managing and updating your BIOS. Use the BIOS Setup program when you are installing a motherboard, reconfiguring your system, or prompted to "Run Setup." This section explains how to configure your system using this utility. Even if you are not prompted to use the Setup program, you can change the configuration of your computer in the future. For example, you can enable the security password feature or change the power management settings. This requires you to reconfigure your system using the BIOS Setup program so that the computer can recognize these changes and record them in the CMOS RAM of the firmware chip. The firmware chip on the motherboard stores the Setup utility. When you start up the computer, the system provides you with the opportunity to run this program. Press <Del> during the Power-On Self-Test (POST) to enter the Setup utility; otherwise, POST continues with its test routines. If you wish to enter Setup after POST, restart the system by pressing <Ctrl>+<Alt>+<Delete>, or by pressing the reset button on the system chassis. You can also restart by turning the system off and then back on. Do this last option only if the first two failed. The Setup program is designed to make it as easy to use as possible. Being a menu-driven program, it lets you scroll through the various sub-menus and make your selections from the available options using the navigation keys.
· The default BIOS settings for this motherboard apply for most conditions to ensure optimum performance. If the system becomes unstable after changing any BIOS settings, load the default settings to ensure system compatibility and stability. Press <F5> and select Yes to load the BIOS default settings.
· The BIOS setup screens shown in this section are for reference purposes only, and may not exactly match what you see on your screen.
· Visit the ASUS website (www.asus.com) to download the latest BIOS file for this motherboard.

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5.2.1 BIOS menu screen

Menu items

Menu bar

Configuration fields

General help

5.2.2 Menu bar

Navigation keys

The menu bar on top of the screen has the following main items:

Main

For changing the basic system configuration

Advanced

For changing the advanced system settings

Chipset

For changing the chipset settings

Security Boot Tool

For changing the security settings For changing the system boot configuration For configuring options for special functions

Save & Exit AMD CBS

For selecting the exit options For configuring AMD CBS settings

Event Logs

For changing the event log settings

Server Mgmt

For changing the Server Mgmt settings

To select an item on the menu bar, press the right or left arrow key on the keyboard until the desired item is highlighted.

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5.2.3 Menu items
The highlighted item on the menu bar displays the specific items for that menu. For example, selecting Main shows the Main menu items. The other items (such as Advanced) on the menu bar have their respective menu items.
5.2.4 Submenu items
A solid triangle before each item on any menu screen means that the item has a submenu. To display the submenu, select the item then press <Enter>.
5.2.5 Navigation keys
At the bottom right corner of a menu screen are the navigation keys for the BIOS setup program. Use the navigation keys to select items in the menu and change the settings.
5.2.6 General help
At the top right corner of the menu screen is a brief description of the selected item.
5.2.7 Configuration fields
These fields show the values for the menu items. If an item is user-configurable, you can change the value of the field opposite the item. You cannot select an item that is not userconfigurable. A configurable field is enclosed in brackets, and is highlighted when selected. To change the value of a field, select it and press <Enter> to display a list of options.
5.2.8 Pop-up window
Select a menu item and press <Enter> to display a pop-up window with the configuration options for that item.
5.2.9 Scroll bar
A scroll bar appears on the right side of a menu screen when there are items that do not fit on the screen. Press the Up / Down arrow keys or <Page Up> / <Page Down> keys to display the other items on the screen.

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5.3 Main menu
When you enter the BIOS Setup program, the Main menu screen appears. The Main menu provides you an overview of the basic system information, and allows you to set the system date, time, language, and security settings.

5.3.1 System Date [Day xx/xx/xxxx]
Allows you to set the system date.
5.3.2 System Time [xx:xx:xx]
Allows you to set the system time.

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5.4 Advanced menu
The Advanced menu items allow you to change the settings for the CPU and other system devices.
Take caution when changing the settings of the Advanced menu items. Incorrect field values can cause the system to malfunction.

NVMe Hotplug [Disabled]

[Disabled]

Disables NVMe Hotplug.

[Enabled]

Enables NVMe Hotplug.

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5.4.1 Trusted Computing
Configuration Security Device Support [Enabled] Allows you to enable or disable the BIOS support for security device. Configuration options: [Disabled] [Enabled]
5.4.2 PSP Firmware Versions
This page displays the PSP firmware versions.

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5.4.3 APM
Allows you to configure the Advance Power Management (APM) settings.

Restore AC Power Loss [Last State] When set to [Power Off], the system goes into off state after an AC power loss. When set to [Power On], the system will reboot after an AC power loss. When set to [Last State], the system goes into either off or on state, whatever the system state was before the AC power
loss. Configuration options: [Power Off] [Power On] [Last State]

Power On By PCIE [Disabled]

[Disabled]

Disables the PCIE devices to generate a wake event.

[Enabled]

Enables the PCIE devices to generate a wake event.

Power On By RTC [Disabled]

[Disabled]

Disables RTC to generate a wake event.

[Enabled]

When set to [Enabled], the items RTC Alarm Date (Days) and Hour/Minute/Second will become user-configurable with set values.

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5.4.4 Smart Settings
SMART Self Test [Enabled] Allows you to run SMART Self Test on all HDDs during POST. Configuration options: [Disabled] [Enabled]
5.4.5 NCT6793D Super IO Configuration
Serial Port 1 Configuration Allows you to set the parameters of Serial Port 1. Serial Port [Enabled] Allows you to enable or disable Serial Port. Configuration options: [Disabled] [Enabled]

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5.4.6 Onboard LAN Configuration
Intel LAN1 Enable [Enabled] Allows you to enable or disable the Intel LAN. Configuration options: [Disabled] [Enabled]
The following items appear only when Intel LAN1 Enable is set to [Enabled]. Intel LAN 1 ROM Type [PXE] Allows you to select the Intel LAN ROM type. Configuration options: [PXE] [iSCSI] [Disabled]
Intel LAN2 Enable [Enabled] Allows you to enable or disable the Intel LAN. Configuration options: [Disabled] [Enabled]
The following items appear only when Intel LAN2 Enable is set to [Enabled]. Intel LAN 2 ROM Type [Disabled] Allows you to select the Intel LAN ROM type. Configuration options: [PXE] [iSCSI] [Disabled]

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5.4.7 Serial Port Console Redirection

COM1/COM2
Console Redirection [Disabled] Allows you to enable or disable the console redirection feature. Configuration options: [Disabled] [Enabled]

The following item appears only when you set Console Redirection to [Enabled].

Console Redirection Settings These items become configurable only when you enable the Console Redirection item. The settings specify how the host computer and the remote computer (which the
user is using) will exchange data. Both computers should have the same or compatible
settings.

Terminal Type [VT-UTF8]

Allows you to set the terminal type.

[VT100]

ASCII char set.

[VT100+]

Extends VT100 to support color, function keys, etc.

[VT-UTF8]

Uses UTF8 encoding to map Unicode chars onto 1 or more bytes.

[ANSI]

Extended ASCII char set.

Bits per second [57600]
Selects serial port transmission speed. The speed must be matched on the other side. Long or noisy lines may require lower speeds. Configuration options: [9600] [19200] [38400] [57600] [115200]

Data Bits [8] Configuration options: [7] [8]

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Parity [None]

A parity bit can be sent with the data bits to detect some transmission errors. [Mark]

and [Space] parity do not allow for error detection.

[None]

None

[Even]

parity bit is 0 if the num of 1's in the data bits is even

[Odd]

parity bit is 0 if num of 1's in the data bits is odd

[Mark]

parity bit is always 1

[Space]

parity bit is always 0

Stop Bits [1] Stop bits indicate the end of a serial data packet. (A start bit indicates the beginning.) The standard setting is 1 stop bit. Communication with slow devices may require more
than 1 stop bit. Configuration options: [1] [2]

Flow Control [Hardware RTS/CTS] Flow control can prevent data loss from buffer overflow. When sending data, if the receiving buffers are full, a "stop" signal can be sent to stop the data flow. Once the buffers are empty, a "start" signal can be sent to re-start the flow. Hardware flow control
uses two wires to send start/stop signals. Configuration options: [None] [Hardware RTS/CTS]

VT -UTF8 Combo Key Support [Enabled]
This allows you to enable the VT -UTF8 Combination Key Support for ANSI/VT100
terminals. Configuration options: [Disabled] [Enabled]

Recorder Mode [Disabled] With this mode enabled only text will be sent. This is to capture Terminal data. Configuration options: [Disabled] [Enabled]

Putty Keypad [VT100]
This allows you to select the FunctionKey and Keypad on Putty. Configuration options: [VT100] [LINUX] [XTERMR6] [SCO] [ESCN] [VT400]

Legacy Console Redirection Settings
Legacy Console Redirection Port [COM1] Allows you to select a COM port to display redirection of Legacy OS and Legacy OPROM Messages. Configuration options: [COM1] [COM2]

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Serial Port for Out-of-Band Management/ Windows Emergency Management Services (EMS) Console Redirection [Disabled] Allows you to enable or disable the console redirection feature. Configuration options: [Disabled] [Enabled]
The following item appears only when you set Console Redirection to [Enabled].
Console Redirection Settings Out-of-Band Mgmt Port [COM1] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port. Configuration options: [COM1] [COM2] Terminal Type [VT-UTF8] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port. Configuration options: [VT100] [VT100+] [VT-UTF8] [ANSI] Bits per second [115200] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port. Configuration options: [9600] [19200] [57600] [115200] Flow Control [None] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port. Configuration options: [None] [Hardware RTS/CTS] [Software Xon/Xoff]
5.4.8 CPU Configuration
This page displays the CPU node information.

SVM Mode [Enabled] Allows you to enable or disable SVM Mode. Configuration options: [Disabled] [Enabled]
SMEE [Enabled] Allows you to enable or disable SMEE. Configuration options: [Disabled] [Enabled]

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5.4.9 PCI Subsystem Settings
Allows you to configure PCI, PCI-X, and PCI Express Settings.
VGA Palette Snoop [Disabled] This option enables or disables VGA Palette Registers Snooping. Configuration options: [Disabled] [Enabled] VGA Priority [Offboard Device] This option allows you to select the priority of the VGA. Configuration options: [Offboard Device] [Onboard Device] Load RT32 Image [Disabled] This option enables or disables RT32 Image Loading. Configuration options: [Disabled] [Enabled] Above 4G Decoding [Disabled] Allows you to enable or disable 64-bit capable devices to be decoded in above 4G address space. It only works if the system supports 64-bit PCI decoding. Configuration options: [Disabled] [Enabled] SR-IOV Support [Disabled] This option enables or disables SIngle Root IO Virtualization Support if the system has SRIOV capable PCIe devices. Configuration options: [Disabled] [Enabled]

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5.4.10 Network Stack Configuration
Network stack [Disabled] Enables or disables the network stack feature. Configuration options: [Disable] [Enable]
The following item appears only when Network stack is set to [Enabled].
Ipv4 PXE Support [Disabled] Enables or disables the Ipv4 PXE Boot Support. If disabled, Ipv4 PXE boot option will not be created. Configuration options: [Disabled] [Enabled] Ipv4 HTTP Support [Disabled] Enables or disables the Ipv4 HTTP Boot Support. If disabled, Ipv4 HTTP boot option will not be created. Configuration options: [Disabled] [Enabled] Ipv6 PXE Support [Disabled] Enables or disables the Ipv6 PXE Boot Support. If disabled, Ipv6 PXE boot option will not be created. Configuration options: [Disabled] [Enabled] Ipv6 HTTP Support [Disabled] Enables or disables the Ipv6 HTTP Boot Support. If disabled, Ipv6 HTTP boot option will not be created. Configuration options: [Disabled] [Enabled] IP6 Configuration Policy [Automatic] This item allows you to st the IP6 Configuration policy. Configuration options: [Automatic] [Manual] PXE boot wait time [0] Wait time to press ESC key to abort the PXE boot. Media detect time [1] Wait time (in seconds) to detect media.

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5.4.11 CSM Configuration

CSM Support [Enabled] This option allows you to enable or disable CSM Support. Configuration options: [Disabled] [Enabled]
The following item appears only when CSM Support is set to [Enabled].

GateA20 Active [Upon Request]
This allows you to set the GA20 option. Configuration options: [Upon Request] [Always]

Option ROM Messages [Force BIOS]
This allows you to set the display mode for option ROM. Configuration options: [Force BIOS] [Keep Current]

INT19 Trap Response [Immediate]

[Immediate]

Execute the trap right away.

[Postponed]

Execute the trap during legacy boot.

Boot Option filter [Legacy only] This option allows you to control the Legacy/UEFI ROMs priority. Configuration options: [UEFI and Legacy] [Legacy only] [UEFI only]

Network / Storage / Video [Legacy] This option allows you to control the execution of UEFI and Legacy PXE / Storage /
Video OpROM. Configuration options: [UEFI] [Legacy]

Other PCI devices [Legacy] This item determines the OpROM execution policy for devices other than Network, Storage, or Video. Configuration options: [UEFI] [Legacy]

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5.4.12 NVMe Configuration
This page will display the NVMe controller and drive information.
5.4.13 SATA Configuration
This page will display the SATA controller and drive information.

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5.4.14 USB Configuration

Legacy USB Support [Enabled] Allows you to enable or disable Legacy USB device support. Configuration options: [Enabled] [Disabled] [Auto]
XHCI Hand-off [Enabled] Allows you to enable or disable workaround for OSes without XHCI hand-off support. The XHCI ownership change should be claimed by XHCI driver. Configuration options: [Enabled] [Disabled]
USB Mass Storage Driver Support [Enabled] Allows you to enable or disable the USB Mass Storage driver support. Configuration options: [Disabled] [Enabled]
Port 60/64 Emulation [Enabled] Allows you to enable or disable I/O port 60h/64h emulation support. This should be enabled for the complete keyboard legacy support for non-USB aware OSes. Configuration options: [Disabled] [Enabled]

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USB hardware delays and time-outs
USB transfer time-out [20 sec] Allows you to select time-out value for Control, Bulk, and Interrupt transfers. Configuration options: [1 sec] [5 sec] [10 sec] [20 sec]
Device reset time-out [20 sec] Allows you to select time-out value for USB mass storage device Start Unit command. Configuration options: [10 sec] [20 sec] [30 sec] [40 sec]
Device power-up delay [Auto] Allows you to select maximum time the device will take before it properly reports itself to the Host Controller. Configuration options: [Auto] [Manual]
Mass Storage Devices
AMI Virtual CDROM0-2 / Floppy / HDisk0 1.00 [Auto] Allows you to select the mass storage device emulation type. Configuration options: [Auto] [Floppy] [Forced FDD] [Hard Disk] [CD-ROM]
5.4.15 iSCSI Configuration
Allows you to configure the iSCSi parameters.

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5.5 Chipset menu
The Chipset menu items allow you to change the Chipset settings.
SMT Mode [Auto] Allows you to select the simultaneous multithreading mode. Configuration options: [Auto] [Off] PCIe Link Training Type [1 Step] Allows you to select the PCIe training in 1 or 2 steps. Configuration options: [1 Step] [2 Step]
North Bridge Memory Configuration
Memory Clock [Auto] This option allows you to select different memory clock values. Configuration options: [Auto] [1333MHz] [1600MHz] [1866MHz] [2133MHz] [2400MHz] Socket 0 Information This item displays the memory information on Socket 0. Socket 1 Information This item displays the memory information on Socket 1.

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5.6 Security menu
This menu allows a new password to be created or a current password to be changed. The menu also enables or disables the Secure Boot state and lets the user configure the System Mode state.

Administrator Password To set an administrator password: 1. Select the Administrator Password item and press <Enter>. 2. From the Create New Password box, key in a password, then press <Enter>. 3. Confirm the password when prompted. To change an administrator password: 1. Select the Administrator Password item and press <Enter>. 2. From the Enter Current Password box, key in the current password, then press
<Enter>. 3. From the Create New Password box, key in a new password, then press <Enter>. 4. Confirm the password when prompted.
To clear the administrator password, follow the same steps as in changing an administrator password, but press <Enter> when prompted to create/confirm the password.

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User Password To set a user password: 1. Select the User Password item and press <Enter>. 2. From the Create New Password box, key in a password, then press <Enter>. 3. Confirm the password when prompted. To change a user password: 1. Select the User Password item and press <Enter>. 2. From the Enter Current Password box, key in the current password, then press
<Enter>. 3. From the Create New Password box, key in a new password, then press <Enter>. 4. Confirm the password when prompted. To clear a user password: 1. Select the Clear User Password item and press <Enter>. 2. Select Yes from the Warning message window then press <Enter>.
Secure Boot This item allows you to customize the Secure Boot settings.

Attempt Secure Boot [Disabled] Secure Boot can be enabled if the system is running in User mode with enrolled platform Key (EPK) or if the CSM function is disabled. Configuration options: [Disabled] [Enabled]
Secure Boot Mode [Custom] Allows you to set the Secure Boot selector. Configuration options: [Custom] [Standard]

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Key Management This item only appears when the item Secure Boot Mode is set to [Custom]. The Key Management item allows you to modify Secure Boot variables and set Key
Management page.

Provision Factory Defaults [Disabled] Allows you to provision factory default Secure Boot keys when the system is in Setup Mode. Configuration options: [Disabled] [Enabled]
Install Factory Default keys This item will install all Factory Default keys.
Enroll Efi Image This item will allow the image to run in Secure Boot mode.
Save All Secure Boot Variables This item will ask you if you want to save all secure boot variables. Select Yes if you want to save all secure boot variables, otherwise select No.
Platform Key (PK) / Key Exchange Key (KEK) / Authorized Signatures (DB) / Forbidden Signatures (DBX) / Authorized TimeStamps (DBT) / OsRecovery Signatures Configuration options: [Erase] [Set New] [Save to File]

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5.7 Boot menu
The Boot menu items allow you to change the system boot options.

Setup Prompt Timeout [1] Allows you to set the number of seconds to wait for setup activation key.
Bootup NumLock State [On] Allows you to select the power-on state for the NumLock. Configuration options: [Off] [On]
Boot Logo Display [Disabled] Allows you to enable or disable the full screen logo display feature. Configuration options: [Auto] [Full Screen] [Disabled]
POST Report [5 sec] Allows you to set the desired POST Report waiting time from 1 to 10 seconds. Configuration options: [1 sec] ~ [10 sec] [Until Press ESC]
Chassis Intrusion Message [Warning] Allows you to select the action to perform when chassis intrusion has occurred. Configuration options: [Warning] [Halt]
Boot Option Priorities These items specify the boot device priority sequence from the available devices. The number of device items that appears on the screen depends on the number of devices installed in the system.
· To select the boot device during system startup, press <F8> when ASUS Logo appears.
· To access Windows OS in Safe Mode, please press <F8> after POST.

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Floppy Drive BBS Priorities / Hard Drive BBS Priorities / CD/DVD ROM Drive BBS Priorities These items appear only when you connect Floppy / SATA ODD or HDD to the SATA ports and allow you to set the booting order of the SATA devices.
5.8 Tool menu
The Tool menu items allow you to configure options for special functions. Select an item then press <Enter> to display the submenu.
IPMI HWM Allows you to run the IPMI hardware monitor. Start EZ Flash Allows you to run ASUS EZ Flash BIOS ROM Utility when you press <Enter>. Refer to the ASUS EZ Flash Utility section for details.
5.9 Save & Exit menu
The Exit menu items allow you to save or discard your changes to the BIOS items.

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Pressing <Esc> does not immediately exit this menu. Select one of the options from this menu or <F10> from the legend bar to exit.
Save Changes and Exit Exit system setup after saving the changes.
Discard Changes and Exit Exit system setup without saving any changes.
Save Changes and Reset Rest system setup after saving the changes.
Discard Changes and Rest Rest system setup without saving any changes.
Save Changes Save changes done so far to any of the setup options.
Discard Changes Discard changes done so far to any of the setup options.
Restore Defaults Restore/load default values for all the setup options.
Save as User Defaults Save all the current setup options as user default values.
Restore as User Defaults Restore/load user default values for all the setup options.
Boot Override These items displays the available devices. The device items that appears on the screen depends on the number of devices installed in the system. Click an item to start booting from the selected device.

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5.10 AMD CBS menu
The Exit menu items allow you to save or discard your changes to the BIOS items.
5.10.1 Zen Common Options
Core Performance Boost [Auto] This option allows you to enable or disable CPB. Configuration options: [Disabled] [Auto] Global C-state Control [Auto] This option allows you to control IO based C-state generation and DF c-states. Configuration options: [Disabled] [Enabled] [Auto] Streaming Stores Control [Auto] This option allows you to enable or disable the streaming stores functionality. Configuration options: [Disabled] [Enabled] [Auto] Prefetcher settings
L1 Stream HW Prefetcher [Auto] This option allows you to enable or disable L1 Stream HW Prefetcher. Configuration options: [Disabled] [Enabled] [Auto] L2 Stream HW Prefetcher [Auto] This option allows you to enable or disable L2 Stream HW Prefetcher. Configuration options: [Disabled] [Enabled] [Auto]

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5.10.2 DF Common Options

Memory interleaving [Auto] This option allows you to control fabric level memory interleaving. Configuration options: [None] [Channel] [Die] [Socket] [Auto]
Memory interleaving size [Auto] This option allows you to control the memory interleaving size. Configuration options: [256 Bytes] [512 Bytes] [1 KB] [2 KB] [Auto]
5.10.3 UMC Common Option

DDR4 Common Options
DRAM Timing Configuration This option allows you to set memory overclock settings. Read the disclaimer and select I Accept to continue.
DRAM Controller Configuration
Power Down Options Power Down Enable [Auto] This option allows you to enable or disable DDR power down mode. Configuration options: [Disabled] [Enabled] [Auto]
Cmd2T [Auto] This option allows you to select between 1T and 2T mode on ADDR/CMD. Configuration options: [1T] [2T] [Auto]
Gear Down Mode [Auto] This option allows you to select the Gear Down Mode. Configuration options: [Disabled] [Enabled] [Auto]

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Data Bus Configuration
Data Bus Configuration User Controls [Auto] This option allows you to interleave memory blocks across DRAM chip selects for node 0. Configuration options: [Auto] [Manual]
The following item appears only when Data Bus Configuration User Controls is set to [Manual].
RttNom [Auto] Configuration options: [Rtt_Nom Disable] [RZQ/4] [RZQ/2] [RZQ/6] [RZQ/1]
[RZQ/5] [RZQ/3] [RZQ/7] [Auto] RttWr [Auto] Configuration options: [Dynamic ODT Off] [RZQ/2] [RZQ/1] [Hi-Z]
[RZQ/3] [Auto] RttPark [Auto] Configuration options: [Rtt_PARK Disable] [RZQ/4] [RZQ/2] [RZQ/6] [RZQ/1]
[RZQ/5] [RZQ/3] [RZQ/7] [Auto]
Common RAS
Data Poisoning [Auto] This option allows you to enable or disable Data Poisoning. Configuration options: [Disabled] [Enabled] [Auto]
ECC Configuration DRAM ECC Symbol Size [Auto] This option allows you to set the DRAM ECC Symbol Size. Configuration options: [Auto] [x4] [x8] DRAM ECC Enable [Auto] This option allows you to enable or disable DRAM ECC. Configuration options: [Disabled] [Enabled] [Auto]
DRAM Memory Mapping
Chipselect Interleaving [Auto] This option allows you to interleave memory blocks across DRAM chip selects for node 0. Configuration options: [Disabled] [Auto]
BankGroupSwap [Auto] This option allows you to enable or disable BankGroupSwap. Configuration options: [Disabled] [Enabled] [Auto]

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5.10.4 NBIO Common Options

NB Configuration
IOMMU [Enabled] This option allows you to enable or disable IOMMU. Configuration options: [Disabled] [Enabled] [Auto]
Concurrent Training [Auto] This option allows you to enable or disable Concurrent Training. Configuration options: [False] [True] [Auto]
NBIO Internal Poison Consumption [Auto] This option allows you to enable or disable NBIO Internal Poison Consumption. Configuration options: [Disabled] [Enabled] [Auto]
NBIO RAS Control [Auto] This option allows you to enable or disable NBIO RAS Control. Configuration options: [Disabled] [Enabled] [Auto]
cTDP Control [Manual] This option allows you to set the cTDP. Configuration options: [Manual] [Auto]
The following item appears only when cTDP Control is set to [Manual].
cTDP [200] This option allows you to set the cTDP value.
Efficiency Optimized Mode [Auto] This option allows you to enable or disable Efficiency Optimized Mode. Configuration options: [Disabled] [Enabled] [Auto]
ACS Enable [Auto] This option allows you to enable or disable ACS. Configuration options: [Disabled] [Enabled] [Auto]

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Chapter 5: BIOS Setup

PCIe ARI Support [Auto] This option allows you to enable or disable PCIe ARI Support. Configuration options: [Disabled] [Enabled] [Auto]
CLDO_VDDP Control [Auto] This option allows you to set the CLDO_VDDP. Configuration options: [Manual] [Auto]
The following item appears only when CLDO_VDDP Control is set to [Manual].
CLDO_VDDP voltage [0] This option allows you to set the CLDO_VDDP voltage.
HD Audio Enable [Auto] This option allows you to enable or disable HD Audio. Configuration options: [Disabled] [Enabled] [Auto]
Block PCIe Loopback [Auto] This option allows you to enable or disable Block PCIe Loopback mode for hot plug slots. Configuration options: [Disabled] [Enabled] [Auto]
CRS Delay [6] This option allows you to set the CRS Delay.
CRS Limit [6] This option allows you to set the CRS Limit.
Hot Plug flags
Ignore sideband [Disabled] This option allows you to enable or disable sideband. Configuration options: [Disabled] [Enabled] [Auto]
Disable L1 w/a [Disabled] This option allows you to enable or disable L1 w/a. Configuration options: [Disabled] [Enabled] [Auto]
Disable BridgeDis [Disabled] This option allows you to enable or disable BridgeDis update based on sideband. Configuration options: [Disabled] [Enabled] [Auto]
Disable irq polling [Disabled] This option allows you to enable or disable irq polling. Configuration options: [Disabled] [Enabled] [Auto]
IRQ sets BridgeDis [Disabled] This option allows you to enable or disable IRQ sets BridgeDis. Configuration options: [Disabled] [Enabled] [Auto]

ASUS RS500A-E9 Series

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5.11 Event Logs menu
The Event Logs menu items allow you to change the event log settings and view the system event logs.

5.11.1 Change Smbios Event Log Settings
Press <Enter> to change the Smbios Event Log configuration.
All values changed here do not take effect until computer is restarted.
Enabling/Disabling Options Smbios Event Log [Enabled] Change this to enable or disable all features of Smbios Event Logging during boot. Configuration options: [Disabled] [Enabled]
Erasing Settings Erase Event Log [No] Choose options for erasing Smbios Event Log. Erasing is done prior to any logging activation during reset. Configuration options: [No] [Yes, Next reset] [Yes, Every reset]
When Log is Full [Do Nothing] Choose options for reacting to a full Smbios Event Log. Configuration options: [Do Nothing] [Erase Immediately]
Smbios Event Log Standard Settings Log System Boot Event [Disabled] This option allows you to enable or disable logging System boot event. Configuration options: [Disabled] [Enabled]
5.11.2 View Smbios Event Log
Press <Enter> to view all smbios event logs.

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Chapter 5: BIOS Setup

5.12 Server Mgmt menu
The Server Management menu displays the server management status and allows you to change the settings.

OS Watchdog Timer [Disabled] This item allows you to start a BIOS timer which can only be shut off by Intel Management Software after the OS loads. Configuration options: [Disabled] [Enabled]
The following items is configurable only when the OS Watchdog Timer is set to [Enabled].
OS Wtd Timer Timeout [10 minutes] Allows you to configure the length fo the OS Boot Watchdog Timer. Configuration options: [5 minutes] [10 minutes] [15 minutes] [20 minutes]
OS Wtd Timer Policy [Reset] This item allows you to configure the how the system should respond if the OS Boot Watch Timer expires. Configuration options: [Do Nothing] [Reset] [Power Down]
System Event Log Allows you to change the SEL event log configuration.
SEL Components [Enabled] This option allows you to enable or disable SEL Components. Configuration options: [Disabled] [Enabled]
The following items is configurable only when the SEL Components is set to [Enabled].
Erase SEL [No] Allows you to choose options for erasing SEL. Configuration options: [No] [Yes, On next reset] [Yes, On every reset]
When SEL is Full [Do Nothing] Allows you to choose options for reactions to a full SEL. Configuration options: [Do Nothing] [Erase Immediately]

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BMC network configuration The sub-items in this configuration allow you to configure the BMC network parameters.
View System Event Log This item allows you to view the system event log records.

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Chapter 5: BIOS Setup

Chapter 6: Driver Installation

Driver Installation
This chapter provides the instructions for installing the necessary drivers for different system components in the Windows® Operating System.

6

6.1 Management applications and utilities installation
The support DVD that is bundled with your motherboard contains drivers, management applications, and utilities that you can install to maximize the features of your motherboard.
1. The contents of the support DVD are subject to change at any time without notice. Visit the ASUS website (www.asus.com) for the latest updates on software and utilities.
2. The support DVD is supported on Windows® Server 2012 R2 and Windows® Server 2016.
6.2 Running the Support DVD
When you place the support DVD into the optical drive, the DVD automatically displays the main screen if Autorun is enabled in your computer. By default, the Drivers tab is displayed.
If Autorun is NOT enabled in your computer, browse the contents of the support DVD to locate the file ASSETUP.EXE from the BIN folder. Double-click the ASSETUP.EXE to run the support DVD.
The main screen of the Support DVD contains the following tabs: 1. Drivers 2. Utilities 3. Manual 4. Contact
The main screen of the Support DVD looks exactly the same on the Windows® Server 2012 R2 and on the Windows® Server 2016 Operating System (OS).

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Chapter 6: Driver Installation

6.2.1

Drivers menu tab

The Drivers Menu shows the available device drivers if the system detects installed devices. Install the necessary drivers to activate the devices.

6.2.2

Utilities menu tab

The Utilities menu displays the software applications and utilities that the motherboard supports.

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6-3

6.2.3

Manual menu

The Manual menu provides the link to the Broadcom NetXtreme II Network Adapter user guide.

You need an internet browser installed in your OS to view the User Guide.

6.2.4

Contact information menu

The Contact menu displays the ASUS contact information, e-mail addresses, and useful links if you need more information or technical support for your motherboard.

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Chapter 6: Driver Installation

6.3 AMD chipset device software installation
This section provides the instructions on how to install the AMD chipset device software on the system. You need to manually install the AMD chipset device software on a Windows operating system. To install the AMD chipset device software: 1. Restart the computer, and then log on with Administrator privileges. 2. Insert the motherboard/system support DVD into the optical drive. The support DVD
automatically displays the Drivers menu if Autorun is enabled in your computer. If Autorun is NOT enabled in your computer, browse the contents of the support DVD to locate the file ASSETUP.EXE from the BIN folder. Double-click the ASSETUP.EXE to run the support DVD.
3. Click the item AMD Software from the menu.
4. The AMD Software window appears. Click Accept and Install to start the installation, and follow the onscreen instructions to complete the setup process.

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6.4 Installing the Intel® I350-AM2 Gigabit Adapters driver
This section provides the instructions on how to install the Intel® I350-AM2 Gigabits Adapter Driver on the system. To install the Intel® I350-AM2 Gigabit Adapters Driver on the Windows® operating system: 1. Restart the computer. 2. Log on with Administrator privileges. 3. Insert the motherboard/system support DVD to the optical drive.
If Autorun is NOT enabled in your computer, browse the contents of the support DVD to locate the file ASSETUP.EXE from the BIN folder. Double-click the ASSETUP.EXE to run the support DVD. 4. Click Intel® I350-AM2 Gigabit Adapters Drivers in the Drivers menu of the main screen to start the installation.
5. Click Install Drivers and Software option to begin installation.

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Chapter 6: Driver Installation

6. Click Install to start the installation. 7. When the installation is done, press Finish to complete the installation.

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6.5 VGA driver installation
This section provides the instructions on how to install the ASPEED Video Graphics Adapter (VGA) driver. You need to manually install the ASPEED VGA driver on a Windows® operating system. To install the ASPEED VGA driver: 1. Restart the computer, and then log on with Administrator privileges. 2. Insert the motherboard/system support DVD into the optical drive. The support DVD
automatically displays the Drivers menu if Autorun is enabled in your computer. If Autorun is NOT enabled in your computer, browse the contents of the support DVD to locate the file ASSETUP.EXE from the BIN folder. Double-click the ASSETUP.EXE to run the support DVD.
3. Click the ASPEED AST2500 Display Driver to begin installation.
4. From the installation window, click Next to start the installation.

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Chapter 6: Driver Installation

5. Click Install to start the installation process. 6. Click Finish to complete the installation.

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6-10

Chapter 6: Driver Installation

Appendix
Appendix

KNPA-U16 block diagram

Q-Code table

Code 00
02
03
04
06
10 11 ­ 14 15 ­ 18 19 ­ 1C 2B ­ 2F 30 31 32 ­ 36 37 ­ 3A 3B ­ 3E 4F 50 ­ 53
4F 54 55 56 57 58 59 5A 5B 5C ­ 5F E0 E1 E2 E3 E4 ­ E7 E8 E9 EA EB EC ­ EF F0 F1 F2
F3
F4
F5 ­ F7
F8 F9

Description Not used
microcode
CACHE_ENABLED
PCH initialization
CPU_EARLY_INIT
PEI Core is started Pre-memory CPU initialization is started Pre-memory System Agent initialization is started Pre-memory PCH initialization is started Memory initialization Reserved for ASL (see ASL Status Codes section below) Memory Installed CPU post-memory initialization Post-Memory System Agent initialization is started Post-Memory PCH initialization is started DXE IPL is started Memory initialization error. Invalid memory type or incompatible memory speed
DXE IPL is started Unspecified memory initialization error Memory not installed Invalid CPU type or Speed CPU mismatch CPU self test failed or possible CPU cache error CPU micro-code is not found or micro-code update is failed Internal CPU error Reset PPI is not available Reserved for future AMI error codes S3 Resume is stared (S3 Resume PPI is called by the DXE IPL) S3 Boot Script execution Video repost OS S3 wake vector call Reserved for future AMI progress codes S3 Resume Failed S3 Resume PPI not Found S3 Resume Boot Script Error S3 OS Wake Error Reserved for future AMI error codes Recovery condition triggered by firmware (Auto recovery) Recovery condition triggered by user (Forced recovery)
Recovery process started Recovery firmware image is found Recovery firmware image is loaded
Reserved for future AMI progress codes
Recovery PPI is not available
Recovery capsule is not found
(continued on the next page)

Code FA
FB ­ FF
60
61
62
63 ­ 67
68
69
6A
6B ­ 6F
70
71
72 73 ­ 77 78 79 7A ­ 7F 90 91 92 93 94 95 96 97 98 99 9A 9B 9C 9D 9E ­ 9F A0 A1
A2
A3
A4
A5
A6
A7
A8
A9
AA
AB

Description Invalid recovery capsule
Reserved for future AMI error codes
DXE Core is started
NVRAM initialization
Installation of the PCH Runtime Services
CPU DXE initialization is started
PCI host bridge initialization
System Agent DXE initialization is started
System Agent DXE SMM initialization is started System Agent DXE initialization (System Agent module specific) PCH DXE initialization is started
PCH DXE SMM initialization is started
PCH devices initialization PCH DXE Initialization (PCH module specific) ACPI module initialization CSM initialization Reserved for future AMI DXE codes Boot Device Selection (BDS) phase is started Driver connecting is started PCI Bus initialization is started PCI Bus Hot Plug Controller Initialization PCI Bus Enumeration PCI Bus Request Resources PCI Bus Assign Resources Console Output devices connect Console input devices connect Super IO Initialization USB initialization is started USB Reset USB Detect USB Enable Reserved for future AMI codes IDE initialization is started IDE Reset
IDE Detect
IDE Enable
SCSI initialization is started
SCSI Reset
SCSI Detect
SCSI Enable
Setup Verifying Password
Start of Setup
Reserved for ASL (see ASL Status Codes section below)
Setup Input Wait (continued on the next page)

Code AC AD AE AF B0 B1 B2 B3 B4 B5 B6 B7 B8­ BF D0 D1 D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC

Description Reserved for ASL (see ASL Status Codes section below) Ready To Boot event Legacy Boot event Exit Boot Services event Runtime Set Virtual Address MAP Begin Runtime Set Virtual Address MAP End Legacy Option ROM Initialization System Reset USB hot plug PCI bus hot plug Clean-up of NVRAM Configuration Reset (reset of NVRAM settings) Reserved for future AMI codes CPU initialization error System Agent initialization error PCH initialization error Some of the Architectural Protocols are not available PCI resource allocation error. Out of Resources No Space for Legacy Option ROM No Console Output Devices are found No Console Input Devices are found Invalid password Error loading Boot Option (LoadImage returned error) Boot Option is failed (StartImage returned error) Flash update is failed Reset protocol is not available

ACPI/ASL Checkpoints (under OS)

Code 03 04 05 30 40 AC AA

Description System is entering S3 sleep state System is entering S4 sleep state System is entering S5 sleep state System is waking up from the S3 sleep state System is waking up from the S4 sleep state System has transitioned into ACPI mode. Interrupt controller is in PIC mode. System has transitioned into ACPI mode. Interrupt controller is in APIC mode.

Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: · This device may not cause harmful interference, and · This device must accept any interference received including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Compliance Statement of Innovation, Science and Economic Development Canada (ISED)
This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
CAN ICES-3(A)/NMB-3(A)
Déclaration de conformité de Innovation, Sciences et Développement économique Canada (ISED)
Le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
CAN ICES-3(A)/NMB-3(A)

REACH
Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS website at http://csr.asus.com/english/REACH.htm.
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions.
DO NOT throw the motherboard in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol of the crossed out wheeled bin indicates that the product (electrical and electronic equipment) should not be placed in municipal waste. Check local regulations for disposal of electronic products.
DO NOT throw the mercury-containing button cell battery in municipal waste. This symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste.
Australia statement notice
From 1 January 2012 updated warranties apply to all ASUS products, consistent with the Australian Consumer Law. For the latest product warranty details please visit https://www.asus.com/support/. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you require assistance please call ASUS Customer Service 1300 2787 88 or visit us at https://www.asus.com/support/.

ASUS contact information

ASUSTeK COMPUTER INC.

Address

4F, No. 150, Li-Te Rd., Peitou, Taipei 112, Taiwan

Telephone

+886-2-2894-3447

Fax

+886-2-2890-7798

Web site

https://www.asus.com

Technical Support
Telephone Fax Online Support

+86-21-38429911 +86-21-58668722 ext: 9101 https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=en

ASUSTeK COMPUTER INC. (Taiwan)

Address

4F, No. 150, Li-Te Rd., Peitou, Taipei 112, Taiwan

Telephone

+886-2-2894-3447

Fax

+886-2-2890-7798

Web site

https://www.asus.com/tw/

Technical Support
Telephone Online Support

+886-2-2894-3447 (0800-093-456) https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=zh-tw

ASUSTeK COMPUTER INC. (China)

Address

No. 5077, Jindu Road, Minhang District, Shanghai, China

Telephone

+86-21-5442-1616

Fax

+86-21-5442-0099

Web site

https://www.asus.com.cn

Technical Support
Telephone Online Support

+86-20-2804-7506 (400-620-6655) https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=zh-cn

A-8

Appendix

ASUS contact information

ASUS COMPUTER INTERNATIONAL (America)

Address

48720 Kato Rd., Fremont, CA 94538, USA

Fax

+1-510-608-4555

Web site

https://www.asus.com/us/

Technical Support
Support fax General support Online support

+1-812-284-0883 +1-812-282-2787 https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=en-us

ASUS COMPUTER GmbH (Germany and Austria)

Address

Harkort Str. 21-23, 40880 Ratingen, Germany

Fax

+49-2102-959911

Web site

https://www.asus.com/de/

Technical Support
Telephone Support Fax Online support

+49-1805-010923 +49-2102-959911 https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=de-de

ASUS Czech Service s.r.o. (Europe)

Address

Na Rovince 887, 720 00 Ostrava ­ Hrabová,

Czech Republic

Telephone

+420-596766888

Web site

https://www.asus.com/cz/

Technical Support
Telephone Fax E-mail Online Support

+420-596-766-891 +420-596-766-329 advance.rma.eu@asus.com https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=cs-cz

ASUS RS500A-E9 Series

A-9

ASUS contact information

ASUS Holland BV (The Netherlands)

Address

Marconistraat 2, 7825GD EMMEN, The Netherlands

Web site

https://www.asus.com/nl/

Technical Support
Telephone Fax E-mail Online Support

+31-(0)591-5-70292 +31-(0)591-666853 advance.rma.eu@asus.com https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=nl-nl

ASUS Polska Sp. z o.o. (Poland)

Address

Ul. Postpu 6, 02-676 Warszawa, Poland

Web site

https://www.asus.com/pl/

Technical Support
Telephone Online Support

+48-225718033 https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=pl-pl

ASK-Service (Russia and CIS)

Address

., . , .10, 

Telephone

(495) 640-32-75

Web site

https://www.asus.com/ru/

Technical Support
Telephone Online Support

008-800-100-ASUS (008-800-100-2787) https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=ru-ru

A-10

Appendix


Adobe InDesign CS6 (Windows) Adobe PDF Library 10.0.1