Lexmark Multifunction Color Laser Printer User Guide

User Guide for Lexmark models including: Multifunction Color Laser Printer, CX331, CX431, MC3224, MC3326, MC3426 MFPs

User's Guide

CX331, CX431, MC3224, MC3326, MC3426 MFPs

v47614902

Lexmark International, Inc.

User's Guide - Geizhals Static Content

User's Guide. February 2021 ... Discard used lithium batteries according to the manufacturer's instructions ... More setup and instructions for using the printer:.

CX331, CX431, MC3224, MC3326,. MC3426 MFPs. User's Guide. February 2021 www.lexmark.com. Machine type :. 3500. Models: 285, 485, 685, 876, 8c6 ...

User's Guide. February 2021 www.lexmark.com ... or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions.

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PDF 0cb68a21b192616fc3f562b3eff63261f201

CX331, CX431, MC3224, MC3326, MC3426 MFPs
User's Guide

February 2021
Machine type(s): 3500 Models: 285, 485, 685, 876, 8c6

www.lexmark.com

Contents

Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6 Product statements............................................................................................................................................. 6
Learn about the printer................................................................................ 9
Finding information about the printer.............................................................................................................9 Finding the printer serial number...................................................................................................................10 Printer configurations......................................................................................................................................... 11 Using the control panel.....................................................................................................................................13 Customizing the home screen........................................................................................................................ 13 Changing the language of the keyboard on the display......................................................................... 13 Understanding the status of the indicator light.......................................................................................... 14 Selecting paper...................................................................................................................................................14
Set up, install, and configure.................................................................... 20
Selecting a location for the printer............................................................................................................... 20 Attaching cables................................................................................................................................................. 21 Installing optional trays.................................................................................................................................... 22 Setting up and using the home screen applications............................................................................... 23 Setting up the printer to fax............................................................................................................................24 Configuring the email SMTP settings.......................................................................................................... 31 Loading paper and specialty media............................................................................................................. 39 Installing and updating software, drivers, and firmware......................................................................... 43 Available options............................................................................................................................................... 46 Networking.......................................................................................................................................................... 47 Printing the Menu Settings Page....................................................................................................................51
Secure the printer.......................................................................................52
Erasing printer memory................................................................................................................................... 52 Restoring factory default settings................................................................................................................. 52 Statement of Volatility...................................................................................................................................... 52
Print.............................................................................................................. 53
Printing from a computer.................................................................................................................................53 Printing from a mobile device........................................................................................................................ 53

Contents

Printing from a flash drive............................................................................................................................... 54 Supported flash drives and file types.......................................................................................................... 55 Configuring confidential jobs......................................................................................................................... 56 Printing confidential and other held jobs.................................................................................................... 57 Printing from a Cloud Connector profile..................................................................................................... 58 Printing a font sample list................................................................................................................................ 58 Placing separator sheets between copies................................................................................................. 58 Canceling a print job........................................................................................................................................ 58 Adjusting toner darkness................................................................................................................................ 58
Copy............................................................................................................. 59
Using the automatic document feeder and scanner glass.................................................................... 59 Making copies.................................................................................................................................................... 59 Copying photos................................................................................................................................................. 59 Copying on letterhead..................................................................................................................................... 60 Copying on both sides of the paper............................................................................................................ 60 Reducing or enlarging copies........................................................................................................................60 Copying multiple pages onto a single sheet............................................................................................. 60 Collating copies................................................................................................................................................. 60 Copying cards..................................................................................................................................................... 61 Creating a copy shortcut.................................................................................................................................. 61
E-mail............................................................................................................62
Using the automatic document feeder and scanner glass.................................................................... 62 Sending an e-mail............................................................................................................................................. 62 Creating an e-mail shortcut............................................................................................................................ 63
Fax................................................................................................................ 64
Using the automatic document feeder and scanner glass.................................................................... 64 Sending a fax......................................................................................................................................................64 Scheduling a fax................................................................................................................................................ 65 Creating a fax destination shortcut.............................................................................................................. 65 Changing the fax resolution........................................................................................................................... 65 Adjusting the fax darkness............................................................................................................................. 66 Printing a fax log................................................................................................................................................66 Blocking junk faxes...........................................................................................................................................66 Holding faxes......................................................................................................................................................66

Contents

Forwarding a fax................................................................................................................................................66
Scan.............................................................................................................. 68
Using the automatic document feeder and scanner glass.................................................................... 68 Scanning to a computer.................................................................................................................................. 68 Scanning to an FTP server using a shortcut.............................................................................................. 69 Scanning to a network folder using a shortcut..........................................................................................70 Scanning to a flash drive................................................................................................................................. 70 Scanning to a Cloud Connector profile........................................................................................................ 71
Use printer menus...................................................................................... 72
Menu map............................................................................................................................................................72 Device................................................................................................................................................................... 73 Print....................................................................................................................................................................... 85 Paper......................................................................................................................................................................91 Copy......................................................................................................................................................................93 Fax.........................................................................................................................................................................95 E-mail.................................................................................................................................................................. 106 FTP........................................................................................................................................................................110 USB Drive............................................................................................................................................................113 Network/Ports.................................................................................................................................................... 117 Security...............................................................................................................................................................130 Cloud Connector.............................................................................................................................................. 134 Reports................................................................................................................................................................134 Troubleshooting............................................................................................................................................... 136
Maintain the printer.................................................................................. 137
Checking the status of parts and supplies................................................................................................ 137 Configuring supply notifications...................................................................................................................137 Setting up email alerts...................................................................................................................................137 Viewing reports.................................................................................................................................................137 Ordering parts and supplies......................................................................................................................... 138 Replacing parts and supplies.........................................................................................................................141 Cleaning printer parts..................................................................................................................................... 155 Saving energy and paper.............................................................................................................................. 162 Moving the printer to another location...................................................................................................... 162 Shipping the printer.........................................................................................................................................163

Contents

Troubleshoot a problem........................................................................... 164
Print quality problems..................................................................................................................................... 164 Printing problems.............................................................................................................................................165 The printer is not responding....................................................................................................................... 192 Unable to read flash drive............................................................................................................................. 193 Enabling the USB port.................................................................................................................................... 194 Network connection problems.....................................................................................................................194 Issues with supplies........................................................................................................................................ 196 Clearing jams.....................................................................................................................................................197 Paper feed problems..................................................................................................................................... 209 E-mailing problems...........................................................................................................................................211 Faxing problems.............................................................................................................................................. 212 Scanning problems..........................................................................................................................................217 Color quality problems.................................................................................................................................. 224 Contacting customer support......................................................................................................................226
Recycle and dispose................................................................................ 228
Recycling Lexmark products........................................................................................................................228 Recycling Lexmark packaging.....................................................................................................................228
Notices....................................................................................................... 229
Index...........................................................................................................246

Safety information

Safety information
Conventions
Note: A note identifies information that could help you. Warning: A warning identifies something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include:
CAUTION--POTENTIAL INJURY: Indicates a risk of injury.
CAUTION--SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION--HOT SURFACE: Indicates a risk of burn if touched.
CAUTION--TIPPING HAZARD: Indicates a crush hazard.
CAUTION--PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement. CAUTION--POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance. CAUTION--POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance. CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

Safety information

CAUTION--POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION--POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.
CAUTION--POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
· Make sure that all doors and trays are closed. · Turn off the printer, and then unplug the power cord from the electrical outlet. · Disconnect all cords and cables from the printer. · If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
· If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
· If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same time.
· Always use the handholds on the printer to lift it. · Any cart used to move the printer must have a surface able to support the full footprint of the printer. · Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
· Keep the printer in an upright position. · Avoid severe jarring movements. · Make sure that your fingers are not under the printer when you set it down. · Make sure that there is adequate clearance around the printer.
CAUTION--TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters.

Safety information

CAUTION--TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION--HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION--PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION--POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User's Guide may result in hazardous radiation exposure.
CAUTION--POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.

Learn about the printer

Finding information about the printer

What are you looking for?
Initial setup instructions
· Printer software · Print or fax driver · Printer firmware · Utility
More setup and instructions for using the printer:
· Selecting and storing paper and specialty media · Loading paper · Configuring printer settings · Viewing and printing documents and photos · Setting up and using the printer software · Configuring the printer on a network · Caring for and maintaining the printer · Troubleshooting and solving problems
Help using the printer software

Find it here See the setup documentation that came with the printer. Go to www.lexmark.com/downloads, search for your printer model, and then in the Type menu, select the driver, firmware, or utility that you need.
Information Center--Go to https://infoserve.lexmark.com. Howtovideos--Go to https://infoserve.lexmark.com/idv/.

Help for Microsoft Windows or Macintosh operating systems--Open a printer software program or application, and then click Help.

? Click

to view contextsensitive information.

Notes:

· Help is automatically installed with the printer
software.
· Depending on the operating system, the
printer software is either in the printer program folder or on the desktop.

Learn about the printer

What are you looking for?
· Documentation · Live chat support · Email support · Voice support
· Safety information · Regulatory information · Warranty information · Environmental information

Find it here
Go to http://support.lexmark.com.
Note: Select your country or region, and then select your product to view the appropriate support site.
Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.
Have the following information ready when you contact customer support:
· Place and date of purchase · Machine type and serial number
For more information, see "Finding the printer serial number" on page 10.
Warranty information varies by country or region:
· In the U.S.--See the Statement of Limited
Warranty included with the printer, or go to http://support.lexmark.com.
· In other countries and regions--See the
printed warranty that came with the printer.
Product Information Guide--See the documentation that came with the printer or go to http://support.lexmark.com.

Finding the printer serial number
1 Open the front door, and then firmly push it down.

Learn about the printer

2 Locate the printer serial number behind the front door.

Printer configurations
Lexmark MC3224dwe MFP

1 Scanner 2 Standard bin 3 Manual feeder 4 250sheet tray 5 Control panel

Learn about the printer

Lexmark CX331, Lexmark CX431, Lexmark MC3224adwe, Lexmark MC3326, Lexmark MC3426 MFPs

1 Automatic document feeder (ADF) 2 ADF tray 3 ADF bin 4 Standard bin 5 Manual feeder 6 Standard 250sheet tray 7 Optional 250sheet trays
Note: This option is supported only in some printer models. 8 Control panel

Learn about the printer

Using the control panel

Control panel part Function

1 Power button

Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for five seconds.

2 Home button

Go to the home screen.

3 Back button

Return to the previous screen.

4 Start button

Start a job, depending on which mode is selected.

5 Indicator light

Check the status of the printer.

6 Display

· View printer messages and supply status. · Set up and operate the printer.

Customizing the home screen
1 From the control panel, touch Settings > Device > Visible Home Screen Icons. 2 Select the icons that you want to appear on the home screen. 3 Apply the changes.

Changing the language of the keyboard on the display
Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input such as email or scan.
1 Touch the input field. 2 On the keyboard, touch and hold the language key. 3 Select a language.

Learn about the printer

Understanding the status of the indicator light

Indicator light Off Blue Blinking blue Blinking red Amber

Printer status The printer is off. The printer is on or ready. The printer is processing data. The printer requires user intervention. The printer is in Sleep mode.

Selecting paper

Paper guidelines
Use the appropriate paper to prevent jams and help ensure troublefree printing.
· Always use new, undamaged paper. · Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
· Do not use paper that has been cut or trimmed by hand. · Do not mix paper sizes, types, or weights in the same tray; mixing results in jams. · Do not use coated papers unless they are specifically designed for electrophotographic printing.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these factors before printing on them.
Weight
The trays can feed paper weights from 60 to 176 g/m2 (16 to 47 lb) grain long paper. Paper lighter than 60 g/m2 (16 lb) may not be stiff enough to feed properly, and may cause jams.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheffield points.

Learn about the printer

Moisture content
The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.
For 60176 g/m2 (1647lb) paper, grain long paper is recommended.
Fiber content
Most highquality xerographic paper is made from 100 percent chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
· Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
· Preprinted papers with chemicals that may contaminate the printer · Preprinted papers that can be affected by the temperature in the printer fuser · Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.
· Coated papers (erasable bond), synthetic papers, thermal papers · Roughedged, rough or heavily textured surface papers, or curled papers · Recycled papers that fail EN12281:2002 (European) · Paper weighing less than 60 g/m2 (16 lb) · Multiplepart forms or documents
Selecting preprinted forms and letterhead
· Use grain long paper. · Use only forms and letterhead printed using an offset lithographic or engraved printing process. · Avoid paper with rough or heavily textured surfaces. · Use inks that are not affected by the resin in toner. Inks that are oxidationset or oilbased generally meet
these requirements; latex inks might not.
· Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
action determines whether the ink in the preprinted form or letterhead affects print quality.

Learn about the printer

· When in doubt, contact your paper supplier.
· When printing on letterhead, load the paper in the proper orientation for your printer. For more information,
see the Paper and Specialty Media Guide.

Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
· Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. · Extend the time several days if the storage or transportation environment is very different from the printer
environment. Thick paper may also require a longer conditioning period.
· For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. · Most label manufacturers recommend printing in a temperature range of 1824°C (6575°F) with relative
humidity between 40 and 60 percent.
· Store paper in cartons, on a pallet or shelf, rather than on the floor. · Store individual packages on a flat surface. · Do not store anything on top of individual paper packages. · Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.

Supported paper sizes

Paper size

Standard or Manual feeder Twosided

ADF

optional

printing

250sheet tray

Scanner glass

A4
210 x 297 mm (8.27 x 11.7 in.)

A51

148 x 210 mm (5.83 x 8.27 in.)

105 x 148 mm (4.13 x 5.83 in.)

JIS B5

182 x 257 mm (7.17 x 10.1 in.)

1 The default support is longedge feed. When running on shortedge feed, A5 is treated as narrow paper. 2 When selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by the software application.
3 Load narrow paper with the short edge entering the printer first.
4 Supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
5 The standard 250sheet tray supports only up to five envelopes at a time. The optional 250sheet tray supports up to 40 envelopes at a time.

Learn about the printer

Paper size

Standard or Manual feeder Twosided

ADF

optional

printing

250sheet tray

Oficio (Mexico)
215.9 x 340.4 mm (8.5 x 13.4 in.)

Scanner glass X

Hagaki
100 x 148 mm (3.94 x 5.83 in.)

Statement

139.7 x 215.9 mm (5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm (7.25 x 10.5 in.)

Letter
215.9 x 279.4 mm (8.5 x 11 in.)

Legal

215.9 x 355.6 mm (8.5 x 14 in.)

Folio

215.9 x 330.2 mm (8.5 x 13 in.)

Universal2, 3

98.4 x 148 mm

(3.86 x 5.83 in.) to

215.9 x 355.6 mm

(8.5 x 14 in.)

Universal2, 3

25.4 x 25.4 mm (1 x 1 in.) to 215.9 x 297 mm (8.5 x 11.69 in.)

Learn about the printer

Paper size
Universal2, 3 105 x 148 mm (4.13 x 5.83 in.) to 215.9 x 355.6 mm (8.5 x 14 in.)

Standard or Manual feeder optional 250sheet tray

Twosided printing
X

ADF

Scanner glass X

7 3/4 Envelope

98.4 x 190.5 mm

(3.875 x 7.5 in.)

9 Envelope

98.4 x 225.4 mm

(3.875 x 8.9 in.)

10 Envelope

104.8 x 241.3 mm

(4.12 x 9.5 in.)

DL Envelope

110 x 220 mm

(4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm

(6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm

(6.93 x 9.84 in.)

Other Envelope

98.4 x 162 mm

(3.87 x 6.38 in.) to

176 x 250 mm

(6.93 x 9.84 in.)

N/A

Supported paper types
Notes:
· Labels, envelopes, and card stock always print at reduced speed. · Labels are supported for occasional use and must be tested for acceptability.

Learn about the printer

· The ADF supports only plain paper.

Paper type Plain paper

Standard or optional 250sheet tray

Card stock

Labels

Envelopes

Manual feeder

19
Twosided printing
X X X

Supported paper weights
Note: The ADF supports 6090 g/m2 (1624 lb bond) paper.

Paper type and weight

Standard or optional Manual feeder 250sheet tray

Light paper 6074.9 g/m2 grain long (1619.9lb bond)

Plain paper 7590.3 g/m2 grain long (2024lb bond)

Heavy paper 90.3105 g/m2 grain long (24.128lb bond)

Card stock 105.1162 g/m2 grain long (28.143lb bond)

Card stock

163200 g/m2 grain long (43.153lb bond)

Paper labels 131 g/m2 (35lb bond)
Envelopes 60105 g/m2 (1628lb bond)

Twosided printing
X X X X

Set up, install, and configure

Set up, install, and configure
Selecting a location for the printer
· Leave enough room to open trays, covers, and doors and to install hardware options. · Set up the printer near an electrical outlet.
CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
· Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
· Provide a flat, sturdy, and stable surface. · Keep the printer:
Clean, dry, and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners, heaters, or ventilators Free from direct sunlight and humidity extremes · Observe the temperature range.
Operating temperature 10 to 32.2°C (50 to 90°F)
· Allow the following recommended amount of space around the printer for proper ventilation:

1 Top

305 mm (12 in.)

2 Rear

102 mm (4 in.)

3 Right side 76 mm (3 in.)

4 Front

76 mm (3 in.)

Set up, install, and configure

5 Left side 76 mm (3 in.)
Attaching cables
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Warning--Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Printer port 1 LINE port
Note: Available only in some printer models.
2 Ethernet port 3 USB printer port 4 Power cord socket

Function Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes. Note: To enable manual fax, use a corded fax splitter. Connect the printer to a network. Connect the printer to a computer. Connect the printer to a properly grounded electrical outlet.

Set up, install, and configure

Installing optional trays
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Unpack the optional tray, and then remove all packing material.
4 Align the printer with the optional tray, and then lower the printer into place.
CAUTION--POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

5 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
6 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 46.

Set up, install, and configure

Setting up and using the home screen applications
Creating a Cloud Connector profile
1 From the home screen, touch Cloud Connector. 2 Select a cloud service provider.
3 Touch Create or . 4 Type a unique profile name.
Note: We recommend creating a PIN to protect the profile.
5 Touch OK, and then take note of the authorization code.
Note: The authorization code is valid only for 24 hours.
6 Open a web browser, and then go to https://lexmark.cloud-connect.co. 7 Click Next, and then accept the Terms of Use. 8 Enter the authorization code, and then click Connect. 9 Log in to your cloud service provider account. 10 Grant permissions.
Note: To complete the authorization process, open the profile within 72 hours.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Bookmarks > Add Bookmark, and then type a bookmark name. 3 Select an Address protocol type, and then do one of the following:
· For HTTP and HTTPS, type the URL that you want to bookmark. · For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that the host name also matches the Common Name (CN) value in the server certificate. For more information on obtaining the CN value in the server certificate, see the help information for your web browser.
· For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.

Set up, install, and configure

· For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
· If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN. Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages. Other file types such as DOCX and XLXS are supported in some printer models.
4 Click Save.
Creating folders
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see "Creating bookmarks" on page 23.

Setting up the printer to fax

Supported fax

Printer model CX331adwe

Analog fax

etherFAX1

Fax server

Fax over IP (FoIP)2

CX431adw

CX431dw

MC3224adwe

MC3224dwe

MC3224i

1 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where you purchased the printer.
2 Needs an installed license bundle. For more information, contact the place where you purchased the printer.

Set up, install, and configure

Printer model MC3326adwe

Analog fax

etherFAX1

Fax server

Fax over IP (FoIP)2

MC3326i

MC3426adw

MC3426i

Setting up the fax function using etherFAX
Notes:
· The printer firmware must be updated to the latest version. For more information, see "Updating
firmware" on page 45.
· An appropriate license bundle must be installed in your printer. For more information, contact etherFAX. · Make sure that you have an etherFAX account. For more information, go to
https://www.etherfax.net/lexmark.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Fax > Fax Setup > General Fax Settings.
Note: Fax Setup appears only if Fax Mode is set to Fax.
3 In the Fax Name field, type a unique name.
4 In the Fax Number field, enter the fax number that etherFAX provided. 5 From the Fax Transport menu, select etherFAX, and then click Save. 6 Click HTTPS Fax Settings, and then configure HTTPS Service URL, Enable SSL Peer Verification, Fax Send
Encryption, and Fax Receive Encryption.
Note: For more information on the settings, contact etherFAX.
7 Apply the changes.

Set up, install, and configure

Setting up the fax function using fax server
Notes:
· This feature lets you send fax messages to a fax service provider that supports email receiving. · This feature supports outgoing fax messages only. To support fax receive, make sure that you have a
devicebased fax, such as analog fax, etherFAX, or Fax over IP (FoIP), configured in your printer.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Fax.
3 From the Fax Mode menu, select Fax Server, and then click Save.
4 Click Fax Server Setup.
5 In the To Format field, type [#]@myfax.com, where # is the fax number and myfax.com is the fax provider
domain.
Notes:
· If necessary, configure the Reply Address, Subject, or Message fields. · To let the printer receive fax messages, enable the devicebased fax receive setting. Make sure that
you have a devicebased fax configured.
6 Click Save.
7 Click Fax Server Email Settings, and then do either of the following: · Enable Use Email SMTP Server.
Note: If the Email SMTP settings are not configured, then see "Configuring the email SMTP settings" on page 31.
· Configure the SMTP settings. For more information, contact your email service provider. 8 Apply the changes.
Setting up fax using a standard telephone line
Note: These instructions apply only to printers that support analog fax. For more information, see "Supported fax" on page 24.
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

Set up, install, and configure

CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Setup 1: Printer is connected to a dedicated fax line

1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack.
Notes:
· You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to Off).
· If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.

Set up, install, and configure

Connected to different wall jacks

1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack.
Notes:
· If you have only one telephone number on your line, then set the printer to receive faxes automatically. · Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
Setting up fax in countries or regions with different telephone wall jacks and plugs
Note: These instructions apply only to printers that support analog fax. For more information, see "Supported fax" on page 24.
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

Set up, install, and configure

CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

Part name Lexmark adapter plug

Part number 40X8519

Set up, install, and configure

Connecting the printer to a nonRJ11 wall jack

1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a nonRJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. Note: These instructions apply only to printers that support analog fax. For more information, see "Supported fax" on page 24.
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls >
Answer On.
2 Select a ring pattern.

Set up, install, and configure

Setting the fax date and time
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 From the home screen, touch Settings > Device > Preferences > Date and Time > Configure. 2 Configure the settings.
Configuring daylight saving time
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 From the home screen, touch Settings > Device > Preferences > Date and Time > Configure. 2 In the Time Zone menu, select (UTC+user) Custom. 3 Configure the settings.
Configuring the fax speaker settings
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 From the home screen, touch Settings > Fax > Fax Setup > Speaker Settings. 2 Do the following:
· Set Speaker Mode to Always On. · Set Speaker Volume to High. · Enable Ringer Volume.
Configuring the email SMTP settings
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The settings vary with each email service provider. For more information, see email service providers. Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet.
Using the email setup wizard in the printer
Note: Before using the wizard, make sure that the printer firmware is updated. For more information, see "Updating firmware" on page 45.
1 From the home screen, touch Email. 2 Touch Set up now, and then type your email address. 3 Type the password.
Notes:
· Depending on your e-mail service provider, type your account password, app password, or
authentication password. For more information on the password, see the list of email service providers, and then look for Device Password.

Set up, install, and configure

· If your provider is not listed, then contact your provider and ask for the Primary SMTP Gateway,
Primary SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication settings.
4 Touch OK.
Using the Settings menu in the printer
1 From the home screen, touch Settings > Email > Email Setup. 2 Configure the settings.
Notes:
· For more information on the password, see the list of email service providers. · For email service providers that are not on the list, contact your provider and ask for the settings.
Using the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Email. 3 From the Email Setup section, configure the settings. 4 Click Save.
Notes:
· For more information on the password, see the list of email service providers. · For email service providers that are not on the list, contact your provider and ask for the settings.
Email service providers
· AOL Mail · Comcast Mail · Gmail · iCloud Mail · Mail.com · NeatEase Mail (mail.126.com) · NeatEase Mail (mail.163.com) · NeatEase Mail (mail.yeah.net) · Outlook Live · QQ Mail · Sina Mail · Sohu Mail · Yahoo! Mail · Zoho Mail

Set up, install, and configure

Notes:
· If you encounter errors using the settings provided, then contact your email service provider. · For email service providers that are not on the list, contact your provider.

AOL Mail

Setting

Value

Primary SMTP Gateway

smtp.aol.com

Primary SMTP Gateway Port 587

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

App password
Note: To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password.

Comcast Mail

Setting

Value

Primary SMTP Gateway

smtp.comcast.net

Primary SMTP Gateway Port 587

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email Device UserID Device Password

Use Device SMTP Credentials Your email address Account password

GmailTM
Note: Make sure that twostep verification is enabled on your Google account. To enable twostep verification, go to the Google Account Security page, log in to your account, and then from the "Signing in to Google" section, click 2Step Verification.

Setting

Value

Primary SMTP Gateway

smtp.gmail.com

Primary SMTP Gateway Port 587

Set up, install, and configure

Setting

Value

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

App password

Notes:

· To create an app password, go to the Google Account Security page, log
in to your account, and then from the "Signing in to Google" section, click App passwords.
· "App passwords" shows only if twostep verification is enabled.

iCloud Mail
Note: Make sure that twostep verification is enabled on your account.

Setting

Value

Primary SMTP Gateway

smtp.mail.me.com

Primary SMTP Gateway Port 587

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email Device UserID Device Password

Use Device SMTP Credentials
Your email address App password Note: To create an app password, go to the iCloud Account Management page, log in to your account, and then from the Security section, click Generate Password.

Mail.com

Setting

Value

Primary SMTP Gateway

smtp.mail.com

Primary SMTP Gateway Port 587

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

Set up, install, and configure

Setting

Value

SMTP Server Authentication Login / Plain

DeviceInitiated Email

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

Account password

NetEase Mail (mail.126.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

Setting

Value

Primary SMTP Gateway

smtp.126.com

Primary SMTP Gateway Port 465

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email Device UserID Device Password

Use Device SMTP Credentials
Your email address Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

NetEase Mail (mail.163.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

Setting

Value

Primary SMTP Gateway

smtp.163.com

Primary SMTP Gateway Port 465

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email Device UserID

Use Device SMTP Credentials Your email address

Set up, install, and configure

Setting Device Password

Value
Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

NetEase Mail (mail.yeah.net)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

Setting

Value

Primary SMTP Gateway

smtp.yeah.net

Primary SMTP Gateway Port 465

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email Device UserID Device Password

Use Device SMTP Credentials
Your email address Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

Outlook Live
These settings apply to outlook.com and hotmail.com email domains.

Setting

Value

Primary SMTP Gateway

smtp.office365.com

Primary SMTP Gateway Port 587

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email

Use Device SMTP Credentials

Device UserID

Your email address

Set up, install, and configure

Setting Device Password

Value
Account password or app password
Notes:
· For accounts with twostep verification disabled, use your account
password.
· For accounts with twostep verification enabled, use an app password. To
create an app password, go to the Outlook Live Account Management page, and then log in to your account.

QQ Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service or IMAP/SMTP service.

Setting

Value

Primary SMTP Gateway

smtp.qq.com

Primary SMTP Gateway Port 587

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email Device UserID Device Password

Use Device SMTP Credentials
Your email address
Authorization code
Note: To generate an authorization code, from the QQ Mail home page, click Settings > Account, and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click Generate authorization code.

Sina Mail
Note: Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the Sina Mail home page, click Settings > More settings > Userend POP/IMAP/SMTP, and then enable POP3/SMTP service.

Setting

Value

Primary SMTP Gateway

smtp.sina.com

Primary SMTP Gateway Port 587

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

Set up, install, and configure

Setting DeviceInitiated Email Device UserID Device Password

Value Use Device SMTP Credentials Your email address Authorization code Note: To create an authorization code, from the email home page, click Settings > More settings > Userend POP/IMAP/SMTP, and then enable Authorization code status.

Sohu Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

Setting

Value

Primary SMTP Gateway

smtp.sohu.com

Primary SMTP Gateway Port 465

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email Device UserID Device Password

Use Device SMTP Credentials
Your email address Independent password Note: The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

Yahoo! Mail

Setting

Value

Primary SMTP Gateway

smtp.mail.yahoo.com

Primary SMTP Gateway Port 587

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email

Use Device SMTP Credentials

Device UserID

Your email address

Device Password

App password
Note: To create an app password, go to the Yahoo Account Security page, log in to your account, and then click Generate app password.

Set up, install, and configure

Zoho Mail

Setting

Value

Primary SMTP Gateway

smtp.zoho.com

Primary SMTP Gateway Port 587

Use SSL/TLS

Required

Require Trusted Certificate Disabled

Reply Address

Your email address

SMTP Server Authentication Login / Plain

DeviceInitiated Email Device UserID Device Password

Use Device SMTP Credentials Your email address Account password or app password

Notes:

· For accounts with twostep verification disabled, use your account
password.
· For accounts with twostep verification enabled, use an app password. To
create an app password, go to the Zoho Mail Account Security page, log in to your account, and then from the ApplicationSpecific Passwords section, click Generate New Password.

Loading paper and specialty media

Setting the paper size and type
1 From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2 Set the paper size and type.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup. 2 Configure the settings.
Loading trays
CAUTION--TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.

Set up, install, and configure

2 Flex, fan, and align the paper edges before loading. 3 Load the paper stack with the printable side faceup.

Notes:
· Load letterhead faceup with the header toward the back of the tray for onesided printing. · Load letterhead facedown with the header toward the front of the tray for twosided printing. · Do not slide paper into the tray. · To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.

Set up, install, and configure

4 Adjust the guides to match the size of the paper that you are loading.

5 Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Set up, install, and configure

Loading the manual feeder
1 Adjust the guide to match the size of the paper that you are loading.

2 Load a sheet of paper with the printable side faceup. · Load letterhead with the printable side faceup and the top edge entering the printer first for onesided
printing.
· Load letterhead with the printable side facedown and the top edge entering the printer last for twosided
printing.

Set up, install, and configure

· Load envelope with the flap side down and against the right side of the paper guide.

3 Feed the paper until its leading edge gets pulled in.
Notes:
· To avoid paper jams, do not force paper into the manual feeder. · Before loading another sheet, wait for a message to appear on the display.
Linking trays
1 From the home screen, touch Settings > Paper > Tray Configuration > select a paper source. 2 Set the same paper size and paper type for the trays that you are linking. 3 From the home screen, touch Settings > Device > Maintenance > Config Menu > Tray Configuration >
Tray Linking.
4 Touch Automatic.
To unlink trays, make sure that no trays have the same paper size and paper type settings. Warning--Potential Damage: The temperature of the fuser varies according to the specified paper type. To avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Installing and updating software, drivers, and firmware
Installing the printer software
Notes:
· The print driver is included in the software installer package. · For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer. If you want custom printing features, then download the print driver.
1 Obtain a copy of the software installer package. · From the software CD that came with your printer. · Go to www.lexmark.com/downloads.
2 Run the installer, and then follow the instructions on the computer screen.

Set up, install, and configure

Installing the fax driver
1 Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate
installer package.
2 From your computer, click Printer Properties, and then navigate to the Configuration tab.
3 Select Fax, and then click Apply.
Adding printers to a computer
Before you begin, do one of the following:
· Connect the printer and the computer to the same network. For more information on connecting the printer
to a network, see "Connecting the printer to a WiFi network" on page 48.
· Connect the computer to the printer. For more information, see "Connecting a computer to the printer" on
page 51.
· Connect the printer to the computer using a USB cable. For more information, see "Attaching cables" on
page 21.
Note: The USB cable is sold separately.
For Windows users
1 From a computer, install the print driver.
Note: For more information, see "Installing the printer software" on page 43.
2 Open Printers & scanners, and then click Add a printer or scanner.
3 Depending on your printer connection, do one of the following: · Select a printer from the list, and then click Add device. · Click Show WiFi Direct printers, select a printer, and then click Add device. · Click The printer that I want isn't listed, and then from the Add Printer window, do the following: a Select Add a printer using a TCP/IP address or hostname, and then click Next. b In the "Hostname or IP address" field, type the printer IP address, and then click Next.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly. c Select a print driver, and then click Next. d Select Use the print driver that is currently installed (recommended), and then click Next. e Type a printer name, and then click Next. f Select a printer sharing option, and then click Next. g Click Finish.
For Macintosh users
1 From a computer, open Printers & Scanners.
2 Click , and then select a printer.
3 From the Use menu, select a print driver.

Set up, install, and configure

Notes:
· To use the Macintosh print driver, select either AirPrint or Secure AirPrint. · If you want custom printing features, then select the Lexmark print driver. To install the driver, see
"Installing the printer software" on page 43.
4 Add the printer.
Updating firmware
Some applications require a minimum device firmware level to operate correctly. For more information on updating the device firmware, contact your Lexmark representative.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Device > Update Firmware. 3 Do either of the following:
· Click Check for updates > I agree, start update. · Upload the flash file.
Note: To get the latest firmware, go to www.lexmark.com/downloads, and then search for your printer model.
a Browse to the flash file.
Note: Make sure that you have extracted the firmware zip file.
b Click Upload > Start.
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the settings to other printers.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 From the Embedded Web Server, click Export Configuration or Import Configuration. 3 Follow the instructions on the screen. 4 If the printer supports applications, then do the following:
a Click Apps > select the application > Configure. b Click Export or Import.

Set up, install, and configure

Adding available options in the print driver
For Windows users
1 Open the printers folder. 2 Select the printer you want to update, and then do either of the following:
· For Windows 7 or later, select Printer properties. · For earlier versions, select Properties. 3 Navigate to the Configuration tab, and then select Update Now Ask Printer. 4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies. 2 Navigate to the list of hardware options, and then add any installed options. 3 Apply the changes.
Available options
MarkNetTM N8372 802.11a/b/g/n/ac Wireless Print Server Interface Card Note: Supported only in the Lexmark MC3426adwe printer model.

Set up, install, and configure

Networking
Installing the wireless print server
1 Turn off the printer. 2 Install the adapter.

Set up, install, and configure

3 Attach the NFC card.

4 Turn on the printer.
Connecting the printer to a WiFi network
Before you begin, make sure that:
· Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
· The Ethernet cable is not connected to the printer.
Using the wireless setup wizard in the printer
Before using the wizard, make sure that the printer firmware is updated. For more information, see "Updating firmware" on page 45.
1 From the home screen, touch > Set up now. 2 Select a WiFi network, and then type the network password. 3 Touch Done.
Using the Settings menu in the printer 1 From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose
Network.
2 Select a WiFi network, and then type the network password.
Note: For WiFinetworkready printer models, a prompt to set up the WiFi network appears during initial setup.

Set up, install, and configure

Using Lexmark Mobile Assistant 1 Depending on your mobile device, download the Lexmark Mobile Assistant app from either Google PlayTM
or App Store.
2 From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >
Printer ID.
3 From your mobile device, launch the app, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4 Tap Connect to Printer > Go to WiFi Settings. 5 Connect your mobile device to the printer wireless network. 6 Return to the app, and then tap Setup Wi-Fi Connection. 7 Select a Wi-Fi network, and then type the network password. 8 Tap Done.
Connecting the printer to a wireless network using WiFi Protected Setup (WPS)
Before you begin, make sure that:
· The access point (wireless router) is WPScertified or WPScompatible. For more information, see the
documentation that came with your access point.
· A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
· Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
Using the Push Button method 1 From the home screen, touch Settings > Network/Ports > Wireless > WiFi Protected Setup > Start Push
Button Method.
2 Follow the instructions on the display.
Using the personal identification number (PIN) method 1 From the home screen, touch Settings > Network/Ports > Wireless > WiFi Protected Setup > Start PIN
Method.
2 Copy the eightdigit WPS PIN. 3 Open a web browser, and then type the IP address of your access point in the address field.
Notes:
· To know the IP address, see the documentation that came with your access point. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 4 Access the WPS settings. For more information, see the documentation that came with your access point. 5 Enter the eightdigit PIN, and then save the changes.

Set up, install, and configure

Configuring WiFi Direct
Wi-Fi Direct® is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a WiFi Directenabled printer without using an access point (wireless router).
1 From the home screen, touch Settings > Network/Ports > Wi-Fi Direct. 2 Configure the settings.
· Enable WiFi Direct--Enables the printer to broadcast its own WiFi Direct network. · WiFi Direct Name--Assigns a name for the WiFi Direct network. · WiFi Direct Password--Assigns the password for negotiating the wireless security when using the
peerto-peer connection.
· Show Password on Setup Page--Shows the password on the Network Setup Page. · Auto-Accept Push Button Requests--Lets the printer accept connection requests automatically.
Note: Accepting pushbutton requests automatically is not secured.
Notes:
· By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,
enable the password peek icon. From the home screen, touch Settings > Security > Miscellaneous > Enable Password/PIN Reveal.
· To know the password of the Wi-Fi Direct network without showing it on the printer display, from the
home screen touch Settings > Reports > Network > Network Setup Page.
Connecting a mobile device to the printer
Before connecting your mobile device, make sure that WiFi Direct has been configured. For more information, see "Configuring WiFi Direct" on page 50.
Connecting using WiFi Direct
Note: These instructions apply only to Android mobile devices.
1 From the mobile device, go to the settings menu. 2 Enable WiFi, and then tap WiFi Direct. 3 Select the printer Wi-Fi Direct name. 4 Confirm the connection on the printer control panel.
Connecting using WiFi 1 From the mobile device, go to the settings menu.
2 Tap WiFi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name.
3 Enter the Wi-Fi Direct password.

Set up, install, and configure

Connecting a computer to the printer
Before connecting your computer, make sure that WiFi Direct has been configured. For more information, see "Configuring WiFi Direct" on page 50.
For Windows users 1 Open Printers & scanners, and then click Add a printer or scanner. 2 Click Show Wi-Fi Direct printers, and then select the printer WiFi Direct name. 3 From the printer display, take note of the eight-digit PIN of the printer. 4 Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate driver.
For Macintosh users 1 Click the wireless icon, and then select the printer WiFi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name.
2 Type the WiFi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.
Deactivating the WiFi network
1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
2 Follow the instructions on the display.
Checking the printer connectivity
1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be malfunctioning. Contact your administrator for assistance.
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.

Secure the printer

Secure the printer
Erasing printer memory
To erase volatile memory or buffered data in your printer, turn off the printer. To erase nonvolatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on nonvolatile memory check box, and then touch OK. 3 Select either Start initial setup or Leave printer offline, and then touch OK.

Restoring factory default settings
1 From the home screen, touch Settings > Device > Restore Factory Defaults. 2 In the Restore Settings menu, select the settings that you want to restore. 3 Touch RESTORE. 4 Follow the instructions on the display.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Volatile memory
Non-volatile memory

Description
Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:
· The printer is being decommissioned. · The printer is being moved to a different department or location. · The printer is being serviced by someone from outside your organization. · The printer is being removed from your premises for service. · The printer is being sold to another organization.

Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document.
1 From the document that you are trying to print, open the Print dialog. 2 If necessary, adjust the settings. 3 Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some thirdparty applications may not support the send or share feature. For more information, see the documentation that came with the application.
2 Select a printer. 3 Print the document.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on AndroidTM version 5.0 or later. It allows you to print directly to any Mopriacertified printer. Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.
1 From your Android mobile device, launch a compatible application or select a document from your file
manager.
2 Tap > Print. 3 Select a printer, and then adjust the settings, if necessary.
4 Tap .
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrintcertified printer.

Notes:
· Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
· This application is supported only in some Apple devices. 1 From your mobile device, select a document from your file manager or launch a compatible application.
2 Tap > Print. 3 Select a printer, and then adjust the settings, if necessary. 4 Print the document.

Printing from a mobile device using WiFi Direct®
WiFi Direct® is a printing service that lets you print to any WiFi Directready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see "Connecting a mobile device to the printer" on page 50.

1 From your mobile device, launch a compatible application or select a document from your file manager. 2 Depending on your mobile device, do one of the following:

· Tap > Print.

· Tap · Tap

> Print. > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

Printing from a flash drive
This feature is available only in some printer models.
1 Insert the flash drive.

Notes:
· If you insert the flash drive when an error message appears, then the printer ignores the flash drive. · If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 Select the document that you want to print.
If necessary, configure other print settings.
3 Print the document.
To print another document, select USB Drive.
Warning--Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device.

Supported flash drives and file types
Flash drives
· Lexar JumpDrive S70 (16GB and 32GB) · SanDisk Cruzer (16GB and 32GB) · PNY Attache (16GB and 32GB)
Notes:
The printer supports highspeed USB flash drives with fullspeed standard. USB flash drives must support the File Allocation Table (FAT) system.

File types
Documents
· PDF (version 1.7 or earlier) · Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)*
* Supported only in some printer models.

Images
· .JPEG or .jpg · .TIFF or .tif* · .gif* · .bmp* · .png* · .pcx* · .dcx*

Configuring confidential jobs

1 From the control panel, navigate to:
Settings > Security > Confidential Print Setup
2 Configure the settings.

Use

Max Invalid PIN

Set the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name are deleted.

Confidential Job Expiration

Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or deleted manually.

Repeat Job Expiration Set the expiration time for a repeat print job. Note: Repeat held jobs are stored in the printer memory for reprinting.

Verify Job Expiration

Set the expiration time that the printer prints a copy before printing the remaining copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the remaining copies.

Reserve Job Expiration Set the expiration time that the printer stores print jobs. Note: Reserve held jobs are automatically deleted after printing.

Require All Jobs to be Set the printer to hold all print jobs. Held

Keep duplicate documents

Set the printer to print all documents with the same file name.

Printing confidential and other held jobs
For Windows users
1 With a document open, click File > Print. 2 Select a printer, and then click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select Use Print and Hold, and then assign a user name. 5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If you select Confidential, then secure the print job with a personal identification number (PIN).
6 Click OK or Print. 7 From the printer home screen, release the print job.
· For confidential print jobs, touch Held jobs > select your user name > Confidential > enter the PIN >
select the print job > configure the settings > Print.
· For other print jobs, touch Held jobs > select your user name > select the print job > configure the settings
> Print.
For Macintosh users
Using AirPrint
1 With a document open, choose File > Print. 2 Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing. 3 Enable Print with PIN, and then enter a fourdigit PIN. 4 Click Print. 5 From the printer home screen, release the print job. Touch Held jobs > select your computer name >
Confidential > enter the PIN > select the print job > Print. Using the print driver
1 With a document open, choose File > Print. 2 Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold. 3 Choose Confidential Print, and then enter a fourdigit PIN. 4 Click Print. 5 From the printer home screen, release the print job. Touch Held jobs > select your computer name >
Confidential > select the print job > enter the PIN > Print.

Printing from a Cloud Connector profile
1 From the home screen, touch Cloud Connector. 2 Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see "Creating a Cloud Connector profile" on page 23.
3 Touch Print, and then select a file.
If necessary, change the settings. Note: Make sure to select a supported file.
4 Print the document.
Printing a font sample list
1 From the home screen, touch Settings > Reports > Print > Print Fonts. 2 Touch PCL Fonts or PostScript Fonts.
Placing separator sheets between copies
1 From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies. 2 Print the document.
Canceling a print job
From the printer control panel
1 From the home screen, touch Cancel a job. 2 Select a job to cancel.
From the computer
1 Depending on the operating system, do either of the following: · Open the printers folder, and then select your printer. · From the System Preferences in the Apple menu, navigate to your printer.
2 Select a job to cancel.
Adjusting toner darkness
1 From the home screen, touch Settings > Print > Quality > Toner Darkness. 2 Select a setting.

Copy

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF)

Scanner glass

· Use the ADF for multiplepage or two-sided
documents.
· Load an original document faceup. For multiplepage
documents, make sure to align the leading edge before loading.
· Make sure to adjust the ADF guides to match the width
of the paper that you are loading.

· Use the scanner glass for singlepage documents,
book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
· Place the document facedown in the corner with the
arrow.

Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper size.
2 From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3 Copy the document.
Note: To make a quick copy, from the control panel, press .

Copying photos
1 Place a photo on the scanner glass. 2 From the home screen, touch Copy > Content Type > Photo. 3 Copy the document.

Copy

Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Copy From > select the size of the original document. 3 Touch Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the manual feeder, then navigate to: Copy To > Manual Feeder > select a paper size > Letterhead
4 Copy the document.
Copying on both sides of the paper
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Sides. 3 Adjust the settings. 4 Copy the document.
Reducing or enlarging copies
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, navigate to:
Copy > Scale > specify a scale value Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto.
3 Copy the document.
Copying multiple pages onto a single sheet
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Pages per Side. 3 Adjust the settings. 4 Copy the document.
Collating copies
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Collate > On [1,2,1,2,1,2]. 3 Copy the document.

Copy

Copying cards
1 Load a card on the scanner glass. 2 From the control panel, navigate to:
Copy > ID Copy
3 If necessary, adjust the settings. 4 Copy the document.
Creating a copy shortcut
1 From the home screen, touch Copy.
2 Configure the settings, and then touch . 3 Create a shortcut.

E-mail

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF)

Scanner glass

Sending an e-mail
Before you begin, make sure that the SMTP settings are configured. For more information, see "Configuring the email SMTP settings" on page 31.
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch E-mail, and then enter the needed information. 3 If necessary, configure the output file type settings. 4 Send the e-mail.
Using a shortcut number
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Shortcuts > Email. 3 Select the shortcut number. 4 Send the email.

E-mail

Creating an e-mail shortcut
1 From the home screen, touch Email. 2 Configure the settings, and then touch . 3 Create a shortcut.

Fax

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF)

Scanner glass

Sending a fax
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information.
If necessary, adjust the settings.
3 Send the fax.
Using the computer
Before you begin, make sure that the fax driver is installed. For more information, see "Installing the fax driver" on page 44.
For Windows users 1 From the document that you are trying to fax, open the Print dialog. 2 Select the printer, and then click Properties, Preferences, Options, or Setup.

Fax

3 Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number.
If necessary, configure other fax settings.
4 Send the fax.
For Macintosh users 1 With a document open, choose File > Print. 2 Select the printer that has Fax added after its name. 3 In the To field, enter the recipient number.
If necessary, configure other fax settings.
4 Send the fax.
Scheduling a fax
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax > To > enter the fax number > Done. 3 Touch Send Time, configure the date and time, and then touch OK. 4 Send the fax.
Creating a fax destination shortcut
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 From the home screen, touch Fax > To. 2 Enter the recipient number, and then touch Done.
3 Touch . 4 Create a shortcut.
Changing the fax resolution
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information. 3 Touch Resolution, and then adjust the setting. 4 Send the fax.

Fax

Adjusting the fax darkness
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information. 3 Touch Darkness, and then adjust the setting. 4 Send the fax.
Printing a fax log
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 From the home screen, touch Settings > Reports > Fax. 2 Touch Fax Job Log or Fax Call Log.
Blocking junk faxes
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. 2 Set Block No Name Fax to On.
Holding faxes
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes. 3 Select a mode. 4 Apply the changes.
Forwarding a fax
Note: Make sure that fax is configured. For more information, see "Setting up the printer to fax" on page 24.
1 Create a destination shortcut. a Open a web browser, and then type the printer IP address in the address field.

Fax

Notes:
· View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. b Click Shortcuts > Add Shortcut. c Select a shortcut type, and then configure the settings.
Note: Take note of the shortcut number.
d Apply the changes.
2 Click Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
3 In the Fax Forwarding menu, select Forward or Print and Forward.
4 In the Forward to menu, select the destination type and then type the shortcut number.
5 Apply the changes.

Scan

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF)

Scanner glass

Scanning to a computer
Before you begin, make sure that:
· The printer firmware is updated. For more information, see "Updating firmware" on page 45. · The computer and the printer are connected to the same network.
For Windows users
Using Lexmark Scanback Utility
1 From the computer, run Lexmark Scanback Utility, and then click Next.
Note: To download the utility, go to www.lexmark.com/downloads.
2 Click Setup, and then add the printer IP address.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
3 Click Close > Next. 4 Select the size of the original document, and then click Next. 5 Select a file format and scan resolution, and then click Next. 6 Type a unique scan profile name, and then click Next. 7 Browse to the location you want to save the scanned document, create a file name, and then click Next.
Note: To reuse the scan profile, enable Create Shortcut, and then create a unique shortcut name.

Scan

8 Click Finish. 9 Load an original document into the automatic document feeder or on the scanner glass. 10 From the printer home screen, touch Scan to Computer, and then select a scan profile.
Note: Make sure that Scan to Computer is enabled. From the home screen, touch Settings > Device > Visible Home Screen Icons > Scan to Computer > Display. Using Windows Fax and Scan Note: Make sure that the printer is added to the computer. For more information, see "Adding printers to a computer" on page 44.
1 Load an original document into the automatic document feeder or on the scanner glass. 2 From the computer, open Windows Fax and Scan. 3 From the Source menu, select a scanner source. 4 If necessary, change the scan settings. 5 Scan the document.
For Macintosh users
Note: Make sure that the printer is added to the computer. For more information, see "Adding printers to a computer" on page 44.
1 Load an original document into the automatic document feeder or on the scanner glass. 2 From the computer, do either of the following:
· Open Image Capture. · Open Printers & Scanners, and then select a printer. Click Scan > Open Scanner. 3 From the Scanner window, do one or more of the following: · Select where you want to save the scanned document. · Select the size of the original document. · To scan from the ADF, select Document Feeder from the Scan Menu or enable Use Document Feeder. · If necessary, configure the scan settings. 4 Click Scan.
Scanning to an FTP server using a shortcut
1 Create an FTP shortcut. a Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. b Click Shortcuts > Add Shortcut.

Scan

c From the Shortcut Type menu, select FTP, and then configure the settings. d Apply the changes. 2 Load an original document into the ADF tray or on the scanner glass. 3 From the home screen, touch Shortcuts > FTP 4 Select the shortcut.
Scanning to a network folder using a shortcut
1 Create a network folder shortcut. a Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. b Click Shortcuts > Add Shortcut. c From the Shortcut Type menu, select Network Folder, and then configure the settings. d Apply the changes. 2 Load an original document into the ADF tray or on the scanner glass. 3 From the home screen, touch Shortcuts > Scan to Network. 4 Select the shortcut.
Scanning to a flash drive
This feature is available only in some printer models.
1 Load an original document into the ADF tray or on the scanner glass. 2 Insert the flash drive.

Scan

3 Touch Scan to USB and adjust the settings if necessary.
Notes:
· To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here. · If the USB Drive screen does not appear, then touch USB Drive on the control panel. 4 Scan the document.
Warning--Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device.

Scanning to a Cloud Connector profile
1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Cloud Connector. 3 Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see "Creating a Cloud Connector profile" on page 23.
4 Touch Scan, and then assign a filename and destination folder. 5 Touch Scan Here.
If necessary, change the scan settings.
6 Scan the document.

Use printer menus

Menu map

Device

· Preferences · EcoMode · Remote Operator Panel · Notifications · Power Management

· Layout · Setup · Quality

Paper

· Tray Configuration

Copy

Copy Defaults

Fax

Fax Defaults

· Email Setup

FTP

FTP Defaults

USB Drive

· Flash Drive Scan

Network/Ports

· Network Overview · Wireless · WiFi Direct · Ethernet · TCP/IP · SNMP

Security

· Login methods* · Certificate Management* · Login Restrictions

Cloud Connector

Enable/Disable Connectors

Reports

· Menu Settings Page · Device · Print

Troubleshooting

Print Quality Test Pages

* Appears only in the Embedded Web Server.

72
· Anonymous Data Collection · Restore Factory Defaults · Maintenance · Visible Home Screen Icons · About this Printer · PostScript · PCL · Image · Media Configuration
· Email Defaults
· Flash Drive Print · IPSec · 802.1x · LPD Configuration · HTTP/FTP Settings · USB · Restrict external network access · Confidential Print Setup · Erase Temporary Data Files · Miscellaneous
· Shortcuts · Fax · Network
Cleaning the Scanner

Use printer menus

Device

Preferences

Menu item

Description

Display Language [List of languages]

Set the language of the text that appears on the display.

Country/Region [List of countries or regions]

Identify the country or region where the printer is configured to operate.

Run initial setup No* Yes

Run the setup wizard.

Keyboard Keyboard Type [List of languages]

Select a language as a keyboard type.
Note: All the Keyboard Type values may not appear or may require special hardware to appear.

Displayed information Display Text 1 (IP Address*) Display Text 2 (Date/Time*) Custom Text 1 Custom Text 2

Specify the information to appear on the home screen.

Date and Time Configure Current Date and Time Manually Set Date and Time Date Format (MMDDYYYY*) Time Format (12 hour A.M./P.M.*) Time Zone

Configure the printer date and time.

Date and Time Network Time Protocol Enable NTP (On*) NTP Server Enable Authentication

Configure the settings for Network Time Protocol (NTP).
Note: When Enable Authentication is set to MD5 key, Key ID and Password appear.

Paper Sizes U.S.* Metric

Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup wizard determines the initial paper size setting.

Screen Brightness 20100% (100*)

Adjust the brightness of the display.

Flash Drive Access Disabled Enabled*

Enable access to the flash drive.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

One Page Flatbed Scanning On Off*

Set copies from the scanner glass to only one page at a time.

Screen Timeout 5300 (60*)

Set the idle time in seconds before the display shows the home screen, or before the printer logs out a user account automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Eco-Mode

Menu item

Description

Print
Sides
1Sided* 2Sided

Specify whether to print on one side or two sides of the paper.

Print Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Print multiple page images on one side of a sheet of paper.

Print Toner Darkness Light Normal* Dark

Determine the lightness or darkness of text or images.

Copy Sides 1 sided to 1 sided* 1 sided to 2 sided

Specify whether to print on one side or both sides of the paper.

Copy Pages per Side Off* 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages

Specify the number of page images to print on one side of a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Copy Darkness 19 (5*)

Adjust the darkness of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Remote Operator Panel

Menu item

Description

External VNC Connection Don't Allow* Allow

Connect an external Virtual Network Computing (VNC) client to the remote control panel.

Authentication Type None* Standard Authentication

Set the authentication type when accessing the VNC client server.

VNC Password

Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is set to Standard Authentication.

Note: An asterisk (*) next to a value indicates the factory default setting.

Notifications

Menu item

Description

ADF Loaded Beep Off On*

Enable a sound when loading paper into the ADF.

Alarm Control Off Single* Continuous

Set the number of times that the alarm sounds when the printer requires user intervention.

Supplies Show Supply Estimates Show estimates* Do not show estimates

Show the estimated status of the supplies.

Supplies Cartridge Alarm Off Single* Continuous

Set the number of times that the alarm sounds when the cartridge is low.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Supplies Custom Supply Notifications

Configure notification settings when the printer requires user intervention.
Note: This menu item appears only in the Embedded Web Server.

Email Alerts Setup Email Setup Primary SMTP Gateway

Type the IP address or host name of the primary SMTP server for sending e-mail.

Email Alerts Setup Email Setup Primary SMTP Gateway Port
165535 (25*)

Enter the port number of the primary SMTP server.

Email Alerts Setup Email Setup Secondary SMTP Gateway

Type the server IP address or host name of your secondary or backup SMTP server.

Email Alerts Setup Email Setup Secondary SMTP Gateway Port
165535 (25*)

Enter the server port number of your secondary or backup SMTP server.

Email Alerts Setup Email Setup SMTP Timeout
530 seconds (30*)

Specify how long before the printer times out if the SMTP server does not respond.

Email Alerts Setup Email Setup Reply Address

Specify a reply address in the email.

Email Alerts Setup Email Setup Always use SMTP default Reply Address
Off*
On

Use the SMTP default reply address.

Email Alerts Setup Email Setup Use SSL/TLS
Disabled*
Negotiate
Required

Send an email using an encrypted link.

Email Alerts Setup Email Setup Require Trusted Certificate
On*
Off

Require a trusted certificate when accessing the SMTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Email Alerts Setup Email Setup SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAMMD5 DigestMD5 Kerberos 5

Set the authentication type for the SMTP server.

Email Alerts Setup Email Setup DeviceInitiated Email None*
Use Device SMTP Credentials

Set whether credentials are required for deviceinitiated emails.

Email Alerts Setup Email Setup Device Userid

Specify the user ID to connect to the SMTP server.

Email Alerts Setup Email Setup Device Password

Specify the password to connect to the SMTP server.

Email Alerts Setup Email Setup NTLM Domain

Specify the domain name for the NTLM security protocol.

Error Prevention Jam Assist Off On*

Set the printer to check for jammed paper automatically.

Error Prevention Auto Continue Disabled Enabled* (5 seconds) Auto Continue Time

Let the printer continue processing or printing a job automatically after clearing certain attendance conditions.

Error Prevention Auto Reboot Auto Reboot Reboot when idle Reboot always* Reboot never

Set the printer to restart when an error occurs.

Error Prevention Auto Reboot Max Auto Reboots (2*)

Set the number of automatic reboots that the printer can perform.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Error Prevention Auto Reboot Auto Reboot Window (720*)

Set the number of seconds before the printer performs an automatic reboot.

Error Prevention Auto Reboot Auto Reboot Counter

Show a readonly information of the reboot counter.

Error Prevention Display Short Paper Error On Autoclear*
Error Prevention Page Protect Off* On

Set the printer to show a message when a short paper error occurs. Note: Short paper refers to the size of the paper loaded.
Set the printer to process the entire page into the memory before printing it.

Jam Content Recovery Jam Recovery Off On Auto*

Set the printer to reprint jammed pages.

Jam Content Recovery Scanner Jam Recovery Job level Page level*

Specify how to restart a scan job after resolving a paper jam.

Note: An asterisk (*) next to a value indicates the factory default setting.

Power Management

Menu item

Description

Sleep Mode Profile Print from Sleep Mode Stay awake after printing Enter Sleep Mode after printing*

Set the printer to stay in Ready mode or return to Sleep mode after printing.

Timeouts Sleep Mode 1120 minutes (15*)

Set the idle time before the printer begins operating in Sleep mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month

Set the time before the printer turns off.

Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate*

Set Hibernate Timeout to turn off the printer while an active Ethernet connection exists.

Note: An asterisk (*) next to a value indicates the factory default setting.

Anonymous Data Collection

Menu item

Description

Anonymous Data Collection Device Usage and Performance Information None*

Send printer usage and performance information to Lexmark.
Note: Anonymous Data Send Time appears only when you set Anonymous Data Collection to Device Usage and Performance.

Anonymous Data Send Time Start Time Stop Time

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults
Menu item
Restore Settings Restore all settings Restore printer settings Restore network settings Restore fax settings

Description Restore the printer factory default settings.

Use printer menus

Maintenance

Config Menu

Menu item

Description

USB Configuration USB PnP 1* 2

Change the USB driver mode of the printer to improve its compatibility with a personal computer.

USB Configuration USB Scan to Local On* Off

Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device (multiple interfaces).

USB Configuration USB Speed Full Auto*

Set the USB port to run at full speed and disable its highspeed capabilities.

Tray Configuration Tray Linking Automatic Off*

Set the printer to link the trays that have the same paper type and paper size settings.
Note: This menu item is available only in some printer models.

Tray Configuration Show Tray Insert Message Off Only for unknown sizes* Always

Display a message to select paper size and type after inserting the tray.

Tray Configuration A5 Loading Short Edge Long Edge*

Specify the page orientation when loading A5 paper size.

Tray Configuration Paper Prompts Auto* Manual Paper

Set the paper source that the user fills when a prompt to load paper appears.

Tray Configuration Envelope Prompts Auto* Manual Envelope

Set the paper source that the user fills when a prompt to load envelope appears.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Tray Configuration Action for Prompts Prompt user* Continue Use current

Set the printer to resolve paper- or envelope-related change prompts.

Reports Menu Settings Page Event Log Event Log Summary

Print reports about printer menu settings, status, and event logs.

Supply Usage And Counters Clear Supply Usage History

Reset the supply usage history, such as number of pages and days remaining, to the factory shipped level.

Supply Usage And Counters Fuser Reset ITM Reset

Reset the counter after installing a new supply.

Printer Emulations PPDS Emulation Off* On

Set the printer to recognize and use the PPDS data stream.

Printer Emulations PS Emulation On* Off

Set the printer to recognize and use the PS data stream.

Printer Emulations Emulator Security Page Timeout 060 (60*)

Set the page timeout during emulation.

Printer Emulations Emulator Security Reset Emulator After Job On Off*

Reset the emulator after a print job.

Printer Emulations Emulator Security Disable Printer Message Access On* Off

Disable access to the printer message during emulation.

Fax Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto*

Set fax to enter Sleep mode whenever the printer determines that it should.
Note: This menu item is available only in some printer models.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Print Configuration Black Only Mode Off* On

Print color content in grayscale.

Print Configuration Color Trapping Off 1 2* 3 4 5

Enhance the printed output to compensate for misregistration in the printer.

Print Configuration Font Sharpening 0150 (24*)

Set a text point-size value below which the highfrequency screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or less use the highfrequency screens.

Device Operations Quiet Mode On Off*

Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the printer performance.

Device Operations Panel Menus Enable* Disable

Enable access to the control panel menus.

Device Operations Safe Mode Off* On

Set the printer to operate in a special mode, in which it attempts to continue offering as much functionality as possible, despite known issues.
For example, when set to On, and the duplex motor is nonfunctional, the printer performs onesided printing of the documents even if the job is twosided printing.
Note: This menu item is available only in some printer models.

Device Operations Clear Custom Status

Erase userdefined strings for the Default or Alternate custom messages.

Device Operations Clear all remotelyinstalled messages

Erase messages that were remotely installed.
Note: This menu item is available only in some printer models.

Device Operations Automatically Display Error Screens On* Off

Show existing error messages on the display after the printer remains inactive on the home screen for a length of time equal to the Screen Timeout setting.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Toner patch sensor setup Calibration frequency preference Disabled Fewest color adjustments Fewer color adjustments Normal* Better color accuracy Best color accuracy

Set the default calibration frequency.

Toner patch sensor setup Full calibration

Run the full color calibration.

Toner patch sensor setup Print TPS information page

Print a diagnostic page that contains toner patch sensor calibration.

Scanner Configuration Scanner Manual Registration Print Quick Test

Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page is uniform all the way around the target. If it is not, then the printer margins may need to be reset.

Scanner Configuration Scanner Manual Registration Front ADF Registration Rear ADF Registration Flatbed Registration

Manually register the flatbed and ADF after replacing the ADF, scanner glass, or controller board.

Scanner Configuration Edge Erase Flatbed Edge Erase 06 (3*) ADF Edge Erase 06 (3*)

Set the size, in millimeters, of the noprint area around an ADF or flatbed scan job.

Scanner Configuration Disable Scanner Enabled* Disabled ADF Disabled

Disable the scanner when it is not working properly.

Scanner Configuration Tiff Byte Order CPU Endianness* Little Endian Big Endian

Set the byte order of a TIFFformatted scan output.

Scanner Configuration Exact Tiff Rows Per Strip On* Off

Set the RowsPerStrip tag value of a TIFFformatted scan output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Out of Service Erase

Menu item

Description

Sanitize all information on nonvolatile memory Clear all settings and applications that are stored in the printer. Erase all printer and network settings Erase all shortcuts and shortcut settings

Visible Home Screen Icons

Menu Copy Email Fax Status/Supplies Job Queue Change Language Held Jobs USB Scan to Computer

Description Specify which icons to show on the home screen.

About this Printer

Menu item

Description

Asset Tag

Describe the printer. The maximum length is 32 characters.

Printer Location

Identify the printer location. The maximum length is 63 characters.

Contact

Personalize the printer name. The maximum length is 63 characters.

Export Configuration File to USB* Export configuration files to a flash drive.

Export Compressed Logs to USB* Export compressed log files to a flash drive.

Send Logs

Send diagnostic information to Lexmark.

* This menu item appears only in some printer models.

Use printer menus

Layout

Menu item

Description

Sides
1Sided* 2Sided

Specify whether to print on one side or two sides of the paper.

Flip Style Long Edge* Short Edge

Determine which side of the paper (long edge or short edge) is bound when performing twosided printing.
Note: Depending on the option selected, the printer automatically offsets each printed information of the page to bind the job correctly.

Blank Pages Print Do Not Print*

Print blank pages that are included in a print job.

Collate Off [1,1,1,2,2,2] On [1,2,1,2,1,2]*

Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job.

Separator Sheets None* Between Copies Between Jobs Between Pages

Insert blank separator sheets when printing.

Separator Sheet Source Tray 1

Specify the paper source for the separator sheet.

Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering Horizontal* Reverse Horizontal Vertical Reverse Vertical

Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their page orientation.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Pages per Side Orientation Auto* Landscape Portrait

Specify the orientation of a multiplepage document when using Pages per Side.

Pages per Side Border None* Solid

Print a border around each page image when using Pages per Side.

Copies 19999 (1*)

Specify the number of copies for each print job.

Print Area Normal* Fit to page Whole Page

Set the printable area on a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Setup

Menu item

Description

Printer Language PCL Emulation PS Emulation*

Set the printer language.
Note: Setting a printer language default does not prevent a software program from sending print jobs that use another printer language.

Printer Usage Max Speed Max Yield*

Determine how the color print cartridges operate during printing.
Notes:
· When set to Max Yield, the color print cartridges slow down or stop
while printing groups of black-only pages.
· When set to Max Speed, the color print cartridges always run while
printing, whether color or black pages are being printed.

Resource Save On Off*

Determine what the printer does with downloaded resources, such as fonts and macros, when it receives a job that requires more than the available memory.
Notes:

· When set to Off, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer language are deleted.
· When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When necessary, the printer shows memory full messages instead of deleting permanent resources.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Print All Order Alphabetical* Newest First Oldest First

Specify the order in which held and confidential jobs are printed when Print All is selected.

Note: An asterisk (*) next to a value indicates the factory default setting.

Quality

Menu item

Description

Print Mode Black and White Color*

Set the print mode.

Print Resolution 4800 CQ*
Toner Darkness Light Normal* Dark

Set the resolution for the printed output. Note: 4800 CQ provides highquality output at maximum speed. Determine the lightness or darkness of text images.

Halftone Normal* Detail

Enhance the printed output to have smoother lines with sharper edges.

RGB Brightness 6 to 6 (0*)
RGB Contrast 0 to 5 (0*)

Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not affect files where CMYK color specifications are used.

RGB Saturation 0 to 5 (0*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Advanced Imaging

Menu item

Description

Color Balance
Cyan
5 to 5 (0*) Magenta
5 to 5 (0*) Yellow
5 to 5 (0*) Black
5 to 5 (0*) Reset Defaults

Adjust the amount of toner that is used for each color.

Color Correction Color Correction Auto* Off Manual
Color Correction Content

Modify the color settings used to print documents.
Notes:
· Off sets the printer to receive the color correction from the software. · Auto sets the printer to apply different color profiles to each object on the
printed page.
· Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
· Color Correction Content is available only when Color Correction is set to
Manual.

Color Adjust

Calibrate the printer to adjust color variations in the printed output.

Note: An asterisk (*) next to a value indicates the factory default setting.

PostScript

Menu item

Description

Print PS Error On Off*

Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is flushed.

Minimum Line Width 130 (2*)

Set the minimum stroke width. Note: Jobs printed in 4800 CQ use half the value.

Lock PS Startup Mode On* Off

Disable the SysStart file. Note: The default setting varies depending on the printer model.

Image Smoothing On Off*

Enhance the contrast and sharpness of lowresolution images.
Note: This setting has no effect on images with a resolution of 300 dpi or higher.

Wait Timeout Disabled Enabled*

Enable the printer to wait for more data before canceling a print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Wait Timeout Time 1565535 (40*)

Set the time in seconds for the printer to wait for more data before canceling a print job.
Note: This menu item appears only when Wait Timeout is enabled.

Note: An asterisk (*) next to a value indicates the factory default setting.

PCL

Menu item

Description

Font Name

Select a font from the specified font source.

[List of available fonts] (Courier*)

Symbol Set
[List of available symbol set] (10U PC8*)

Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text.

Pitch 0.08100.00 (10.00*)

Specify the pitch for fixed or monospaced fonts. Note: Pitch refers to the number of fixedspace characters in a horizontal inch of type.

Orientation Portrait* Landscape Reverse Portrait Reverse Landscape

Specify the orientation of text and graphics on the page.

Lines per Page 1255

Specify the number of lines of text for each page printed through the PCL® data stream.
Notes:

· This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default margins of the page.
· 60 is the U.S. factory default setting. 64 is the international factory
default setting.

PCL5 Minimum Line Width 130 (2*)

Set the initial minimum stroke width.

PCLXL Minimum Line Width 130 (2*)

A4 Width 198 mm* 203 mm

Set the width of the logical page on A4size paper.
Note: Logical page is the space on the physical page where data is printed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Auto CR after LF On Off*

Set the printer to perform a carriage return after a line feed control command.
Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line.

Auto LF after CR On Off*

Set the printer to perform a line feed after a carriage return control command.

Tray Renumber Assign Tray [x] Assign Manual Paper Assign Manual Envelope

Configure the printer to work with a different print driver or custom application that uses a different set of source assignments to request a given paper source.

Tray Renumber View Factory Defaults

Show the factory default value assigned for each paper source.

Tray Renumber Restore Defaults

Restore the tray renumber values to their factory defaults.

Print Timeout Disabled Enabled*

Set the printer to end a print job after it has been idle for the specified amount of time in seconds.
Note: Print Timeout Time appears only when Print Timeout is enabled.

Print Timeout Time 1255 (90*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Image

Menu item

Description

Auto Fit On Off*

Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation settings for the image.

Invert Off* On

Invert bitonal monochrome images. Note: This menu item does not apply to GIF or JPEG image formats.

Scaling Anchor Top Left Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width

Adjust the image to fit the printable area. Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Orientation Portrait* Landscape Reverse Portrait Reverse Landscape

Specify the orientation of text and graphics on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Paper

Tray Configuration

Menu item

Description

Default Source Tray [x] (1*) Manual Paper Manual Envelope

Set the paper source for all print jobs.

Paper Size/Type Tray [x] (1*) Manual Paper Manual Envelope

Specify the paper size or paper type loaded in each paper source.

Substitute Size Off Letter/A4 All Listed*

Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source.
Notes:
· Off prompts the user to load the required paper size. · Letter/A4 prints an A4size document on letter when loading letter, and
lettersize jobs on A4 paper size when loading A4.
· All Listed substitutes Letter/A4.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media Configuration

Universal Setup

Menu item

Description

Units of Measure Inches Millimeters

Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the international factory default setting.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Portrait Width 3.0014.17 inches (8.50*) 76360 mm (216*)

Set the portrait width of the universal paper.

Portrait Height 3.0014.17 inches (14*) 76360 mm (356*)

Set the portrait height of the universal paper.

Feed Direction Short Edge* Long Edge

Set the printer to pick paper from the short edge or long edge direction.
Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.

Note: An asterisk (*) next to a value indicates the factory default setting.

Custom Scan Sizes

Menu item

Description

Custom Scan Size [x] Scan Size Name Width 18.50 inches (8.50*) 25216 mm (216*) Height 114 inches (14*) 25356 mm (297*) Orientation Portrait* Landscape 2 scans per side Off* On

Assign a scan size name and configure the scan settings.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Media Types
Menu item
Plain Paper Card Stock Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [x]

Description Specify the texture, weight, and orientation of the paper loaded. Note: Custom Type is supported only in some printer models.

Copy

Copy Defaults

Menu item

Description

Content Type Text Text/Photo* Photo Graphics

Improve the output result based on the content of the original document.

Sides 1 sided to 1 sided* 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided

Specify the scanning behavior based on the original document.
Note: 2 sided to 1 sided and 2 sided to 2 sided appears only in some printer models.

Color Off On* Auto

Specify whether to print copies in color.

Pages per Side Off* 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages

Specify the number of page images to print on one side of a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Print Page Borders On Off*

Place a border around each image when printing multiple pages on a single page.

Collate Off [1,1,1,2,2,2] On [1,2,1,2,1,2]*

Print multiple copies in sequence.

"Copy from" Size [List of paper sizes]

Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory default setting.

"Copy to" Source Tray [x] (1*) Manual Feeder Auto Size Match

Specify the paper source for the copy job.

Darkness 1 to 9 (5*)

Adjust the darkness of the scanned image.

Number of Copies 19999 (1*)

Specify the number of copies.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item

Description

Color Balance Cyan to Red -4 to 4 (0*) Magenta to Green -4 to 4 (0*) Yellow to Blue -4 to 4 (0*)

Adjust the color intensity during scanning.

Auto Color Detect Color Sensitivity 19 (5*) Area Sensitivity 19 (5*)

Set the amount of color that the printer detects from the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Contrast Best for Content* 0 1 2 3 4 5

Specify the contrast of the output.

Background Removal Level 4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Scan Edge to Edge On Off*

Allow edgetoedge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item

Description

Allow Color Copies On* Off

Print copies in color.

Allow Save as Shortcut On* Off

Save custom copy settings as shortcuts.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax
Fax Defaults
Fax Mode
Menu item Fax Mode
Fax Fax Server Disabled

Description
Select a fax mode. Note: Depending on your printer model, the factory default setting may vary.

Use printer menus

Fax Setup

General Fax settings

Menu item

Description

Fax Name

Identify your fax machine.

Fax Number

Identify your fax number.

Fax ID Fax Name Fax Number*

Notify fax recipients of your fax name or fax number.

Memory Use All receive Mostly receive Equal* Mostly send All send

Set the amount of internal printer memory allocated for faxing. Note: This menu item prevents memory buffer conditions and failed faxes.

Cancel Faxes Allow* Don't Allow

Cancel outgoing faxes before they are transmitted, or cancel incoming faxes before they finish printing.

Fax Number Masking Off* From Left From Right

Specify the format for masking an outgoing fax number.

Digits to Mask 058 (0*)

Specify the number of digits to mask in an outgoing fax number.

Enable Line Connected Detection
On* Off

Determine whether a telephone line is connected to the printer. Note: Detection takes place when turning on the printer and before each call.

Optimize Fax Compatibility

Configure the printer fax functionality for optimal compatibility with other fax machines.

Fax Transport T.38 Analog G.711 etherFAX

Set the fax transport method.
Notes:
· This menu item appears only if an etherFAX or Fax over IP (FoIP) license
bundle is installed in the printer.
· Depending on your printer model, the factory default settings may vary.

Note: An asterisk (*) next to a value indicates the factory default setting.

HTTPS Fax Settings
Note: This menu appears only if Fax Transport is set to etherFAX.

Use printer menus

Menu item

Description

HTTPS service URL

Specify the etherFAX service URL.

HTTPS Proxy

Specify a proxy server URL.

HTTPS Proxy User

Specify the user name and password for the proxy server.

HTTPS Proxy Password

Fax Send Encryption Disabled Enabled* Required

Enable encryption for outgoing fax messages.

Fax Receive Encryption Disabled Enabled* Required

Enable encryption for incoming fax messages.

HTTPS Fax Status

Show the etherFAX communication status.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Send Settings

Menu item

Description

Resolution Standard* Fine Super Fine Ultra Fine

Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires more memory.

Original Size
[List of paper sizes] (Mixed Sizes*)

Specify the size of the original document.

Orientation Portrait* Landscape

Specify the orientation of the original document. Note: This menu item appears only in some printer models.

Sides Off* Short Edge Long Edge

Specify the orientation of the original document when scanning on both sides of the document.
Note: This menu item appears only in some printer models.

Content Type Text* Text/Photo Photo Graphics

Improve the output result based on the content of the original document.

Darkness 19 (5*)

Adjust the darkness of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Behind a PABX On Off*

Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that allows a single access number to offer multiple lines to outside callers.

Dial Mode Tone* Pulse

Specify the dial mode for incoming or outgoing faxes.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item

Description

Color Balance
Cyan Red -4 to 4 (0*)
Magenta Green -4 to 4 (0*)
Yellow Blue -4 to 4 (0*)

Adjust the color intensity during scanning.

Contrast Best for Content* 0 1 2 3 4 5

Set the contrast of the output.

Background Removal Level 4 to 4 (0*)
Scan Edge to Edge On Off*

Adjust the amount of background visible on a scanned image. Allow edgetoedge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item

Description

Automatic Redial 09 (5*)

Adjust the number of redial attempts based on the activity levels of recipient fax machines.

Redial Frequency 1200 minutes (3*)

Increase the time between redial attempts to increase the chance of sending fax successfully.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

Menu item

Description

Enable ECM On* Off

Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process caused by telephone line noise and poor signal strength.

Enable Fax Scans On* Off

Fax documents that are scanned at the printer.

Driver to Fax On* Off

Allow the print driver to send fax.

Allow Save as Shortcut On* Off

Save fax numbers as shortcuts on the printer.

Max Speed 33600* 14400 9600 4800 2400

Set the maximum speed for sending fax.

Enable Color Fax Scans Off by Default* On by Default Never Use Always Use

Enable color scans for fax.

Auto Convert Color Faxes to Mono Faxes
On* Off

Convert all outgoing color faxes to black and white.

Confirm Fax Number Off* On

Ask the user to confirm the fax number.

Dial Prefix

Set a dialing prefix.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Receive Settings

Menu item

Description

Rings to Answer 125 (3*)

Set the number of rings for incoming fax.

Auto Reduction On* Off

Scale incoming fax to fit on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

100

Menu item

Description

Paper Source Tray [X] Auto*

Set the paper source for printing incoming fax.

Sides On Off*

Print on both sides of the paper.

Separator Sheets None* Before Job After Job

Specify whether to insert blank separator sheets when printing.

Separator Sheet Source Tray [X] (1*)

Specify the paper source for the separator sheet.

Fax Footer On Off*

Print the transmission information at the bottom of each page from a received fax.

Fax Footer Time Stamp Receive* Print

Print the time stamp at the bottom of each page from a received fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item

Description

Enable Fax Receive On* Off

Set the printer to receive fax.

Enable Color Fax Receive On* Off

Set the printer to receive fax in color.

Enable Caller ID On Off*

Show the number that is sending the incoming fax.

Block No Name Fax On Off*

Block incoming faxes sent from devices with no station ID or fax ID specified.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

101

Menu item

Description

Answer On All Rings* Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only

Set a distinctive ring pattern for incoming fax.

Auto Answer On* Off

Set the printer to receive fax automatically.

Fax Forwarding Print* Print and Forward Forward

Specify whether to forward received fax.

Forward To Destination 1 Destination 2

Specify where to forward received fax.
Note: This menu item appears only when Fax Forwarding is set to Print and Forward or Forward.

Max Speed 33600* 14400 9600 4800 2400

Set the maximum speed for transmitting fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Log settings

Menu item

Description

Transmission Log Frequency Always* Never Only for Error

Specify how often the printer creates a transmission log.

Transmission Log Action Print Off On* Email Off* On

Print or email a log for successful fax transmission or transmission error.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

102

Menu item

Description

Receive Error Log Print Never* Print on Error

Print a log for faxreceive failures.

Auto Print Logs On* Off

Print all fax activity.

Log Paper Source Tray [x] (1*)

Specify the paper source for printing logs.

Logs Display Remote Fax Name* Dialed Number

Identify the sender by remote fax name or fax number.

Enable Job Log On* Off

View a summary of all fax jobs.

Enable Call Log On* Off

View a summary of fax dialing history.

Note: An asterisk (*) next to a value indicates the factory default setting.

Speaker settings

Menu item

Description

Speaker Mode Always Off* Always On On until Connected

Set the fax speaker mode.

Speaker Volume Low* High

Adjust the fax speaker volume.

Ringer Volume Off* On

Enable the ringer volume.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

103

Fax Server Setup

General Fax Settings

Menu item

Description

To Format

Specify a fax recipient.
Note: If you want to use the fax number, then type the number sign (#) before a number.

Reply Address

Specify a reply address for sending fax.

Subject

Specify the fax subject and message.

Message

Enable analog receive Off* On

Set the printer to receive analog faxes.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Server Email Settings

Menu item

Description

Use Email SMTP Server On*
Off

Use the Simple Mail Transfer Protocol (SMTP) settings for email in receiving and sending faxes. Note: When set to On, all other settings of theFax Server Email Settings menu are not shown.

Primary SMTP Gateway

Type the IP address or host name of the primary SMTP server.

Primary SMTP Gateway Port 165535 (25*)

Enter the port number of the primary SMTP server.

Secondary SMTP Gateway

Type the server IP address or host name of your secondary or backup SMTP server.

Secondary SMTP Gateway Port Enter the server port number of your secondary or backup SMTP server. 165535 (25*)

SMTP Timeout 530 (30*)

Set the time before the printer times out if the SMTP server does not respond.

Reply Address

Specify a reply address for sending fax.

Use SSL/TLS Disabled* Negotiate Required

Specify whether to send fax using an encrypted link.

Require Trusted Certificate Off On*

Specify a trusted certificate when accessing the SMTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

104

Menu item

Description

SMTP Server Authentication
No authentication required* Login / Plain
NTLM
CRAMMD5 DigestMD5 Kerberos 5

Set the authentication type for the SMTP server.

DeviceInitiated Email

Specify whether credentials are required for deviceinitiated email.

None*

Use Device SMTP Credentials

UserInitiated Email None* Use Device SMTP Credentials Use Session User ID and Password Use Session Email address and Password Prompt user

Specify whether credentials are required for userinitiated email.

Use Active Directory Device Credentials
Off* On

Enable user credentials and group destinations to connect to the SMTP server.

Device Userid

Specify the user ID and password to connect to the SMTP server.

Device Password

Kerberos 5 REALM

Specify the realm for the Kerberos 5 authentication protocol.

NTLM Domain

Specify the domain name for the NTLM security protocol.

Disable "SMTP server not set up" error
Off* On

Hide the "SMTP server not set up" error message.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Server Scan Settings

Menu item

Description

Image Format TIFF (.tif) PDF (.pdf)* XPS (.xps)

Specify the file format for the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

105

Menu item

Description

Content Type Text* Text/Photo Photo Graphics

Improve the output result based on the content of the original document.

Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other

Improve the output result based on the source of the original document.

Fax Resolution Standard* Fine Super Fine Ultra Fine

Set the fax resolution.

Sides Off* Short Edge Long Edge

Specify the orientation of the original document when scanning on both sides of the document.

Darkness 19 (5*)

Set the darkness of the output.

Orientation Portrait* Landscape

Specify the orientation of text and graphics on the page.

Original Size [List of paper sizes]

Set the paper size of the original document. Notes:

· Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
· This setting may vary depending on your printer model.

Use MultiPage TIFF Off
On*

Choose between single and multiplepage TIFF files.

Note: An asterisk (*) next to a value indicates the factory default setting.

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106

E-mail

Email Setup

Menu item Primary SMTP Gateway
Primary SMTP Gateway Port 165535 (25*)

Description
Type the IP address or host name of the primary SMTP server for sending email.
Enter the port number of the primary SMTP server.

Secondary SMTP Gateway

Type the server IP address or host name of your secondary or backup SMTP server.

Secondary SMTP Gateway Port Enter the server port number of your secondary or backup SMTP server. 165535 (25*)

SMTP Timeout 530 seconds (30*)

Set the time before the printer times out if the SMTP server does not respond.

Reply Address
Always use SMTP default Reply Address
On Off*

Specify a reply address in the email. Always use the default reply address in the SMTP server.

Use SSL/TLS Disabled* Negotiate Required

Specify whether to send email using an encrypted link.

Require Trusted Certificate On* Off

Require a trusted certificate when accessing the SMTP server.

SMTP Server Authentication No authentication required* Login / Plain NTLM CRAMMD5 DigestMD5

Set the authentication type for the SMTP server.

DeviceInitiated Email None*

Specify whether credentials are required for deviceinitiated email.

Use Device SMTP Credentials

Device Userid

Specify the user ID and password to connect to the SMTP server.

Device Password NTLM Domain

Specify the domain name for the NTLM security protocol.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

107

Email Defaults

Menu item

Description

Subject Message

Specify the email subject and message.

File Name

Specify the filename for the scanned image.

Format PDF (.pdf)* TIFF (.tif) JPEG (.jpg)
PDF Settings PDF Version 1.3 1.4 1.5* 1.6 1.7 Archival Version A1a* A1b Secure Off* On Archival (PDF/A) Off* On

Specify the file format for the scanned image.
Set the PDF format of the scanned image. Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set to 1.4.

Content Type Text Text/Photo* Photo Graphics

Improve the output result based on the content of the original document.

Color Black and White Gray Color* Auto

Specify the color when scanning an image.

Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi

Set the resolution of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

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108

Menu item

Description

Darkness 19 (5*)

Adjust the darkness of the scanned image.

Orientation Portrait* Landscape

Specify the orientation of the original document. Note: This menu item appears only in some printer models.

Original Size [List of paper sizes]

Set the paper size of the original document. Note: Mixed Sizes is the factory default setting.

Sides Off* Short Edge Long Edge

Specify the orientation of the original document when scanning on both sides of the document.
Note: This menu item appears only in some printer models.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item

Description

Color Balance
Cyan Red -4 to 4 (0*)
Magenta Green -4 to 4 (0*)
Yellow Blue -4 to 4 (0*)

Adjust the color intensity during scanning.

Auto Color Detect Color Sensitivity 19 (5*) Area Sensitivity 19 (5*) Email Bit Depth 1 bit* 8 bit Minimum Scan Resolution 75 dpi 150 dpi 200 dpi 300 dpi*

Set the amount of color that the printer detects from the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

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109

Menu item

Description

Contrast Best for content* 0 1 2 3 4 5

Specify the contrast of the output.

Background Removal Level 4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Scan Edge to Edge On Off*

Allow edgetoedge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item

Description

Max Email Size 065535 (0*)

Set the allowable file size for each email.

Size Error Message

Specify an error message that the printer sends when an email exceeds its allowable file size. Note: You can type up to 1024 characters.

Send Me a Copy Never appears* On by Default Off by Default Always On

Send a copy of the email to yourself.

Text Default 595 (75*)

Set the quality of text on a scanned image.

Text/Photo Default 595 (75*)

Set the quality of text or photo on a scanned image.

Photo Default 595 (50*)

Set the quality of a photo on a scanned image.

Transmission Log Print log* Do Not Print Log Print Only For Error

Print a log for successful email transmission.

Log Paper Source Tray [x] (1*)

Specify the paper source for printing logs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

110

Menu item

Description

Allow Save as Shortcut On* Off

Save e-mail addresses as shortcuts.
Note: When set to Off, the Save As Shortcut button does not appear on the e-mail Destination screen.

Reset E-mail Information After Sending
On* Off

Restore the default e-mail information after sending an e-mail.

Note: An asterisk (*) next to a value indicates the factory default setting.

FTP

FTP Defaults

Menu item

Description

Format PDF (.pdf)* TIFF (.tif) JPEG (.jpg)

Specify the file format for the scanned image.

PDF Settings PDF Version 1.3 1.4 1.5* 1.6 1.7 Archival Version A1a* A1b Secure Off* On Archival (PDF/A) Off* On

Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set to 1.4.

Content Type Text Text/Photo* Graphics Photo

Improve the output result based on the content of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

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111

Menu item

Description

Color Black and White Gray Color* Auto

Specify the color when scanning an image.

Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi

Set the resolution of the scanned image.

Darkness 19 (5*)

Adjust the darkness of the scanned image.

Orientation Portrait* Landscape

Specify the orientation of the original document. Note: This menu item appears only in some printer models.

Original Size
[List of paper sizes] (Mixed Sizes*)

Set the paper size of the original document.

Sides Off* Short Edge Long Edge

Specify the orientation of the original document when scanning on both sides of the document.
Note: This menu item appears only in some printer models.

File Name

Specify the file name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item

Description

Color Balance
Cyan Red -4 to 4 (0*)
Magenta Green -4 to 4 (0*)
Yellow Blue -4 to 4 (0*)

Adjust the color intensity during scanning.

Note: An asterisk (*) next to a value indicates the factory default setting.

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112

Menu item

Description

Auto Color Detect Color Sensitivity 19 (5*) Area Sensitivity 19 (5*) FTP Bit Depth 1 bit* 8 bit Minimum Scan Resolution 75 dpi 150 dpi 200 dpi 300 dpi*

Set the amount of color that the printer detects from the original document.

Contrast Best for content* 0 1 2 3 4 5

Specify the contrast of the output.

Background Removal Level 4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Scan Edge to Edge On Off*

Allow edgetoedge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item

Description

Text Default 595 (75*)

Set the quality of text on a scanned image.

Text/Photo Default 595 (75*)

Set the quality of text or photo image on a scanned image.

Photo Default 595(50*)

Set the quality of a photo image on a scanned image.

Transmission Log Print Log* Do Not Print Log Print Only For Error

Print a log for successful FTP scan transmission.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

113

Menu item

Description

Log Paper Source Tray [x] (1*)

Specify the paper source for printing FTP logs.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB Drive

Flash Drive Scan

Menu item

Description

Format PDF (.pdf)* TIFF (.tif) JPEG (.jpg)

Specify the file format for the scanned image.

PDF Settings PDF Version 1.3 1.4 1.5* 1.6 1.7 Archival Version A1a* A1b Secure Off* On Archival (PDF/A) Off* On

Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set to 1.4.

Content Type Text Text/Photo* Graphics Photo

Improve the output result based on the content of the original document.

Color Black and White Gray Color* Auto

Specify the color when scanning an image.

Note: An asterisk (*) next to a value indicates the factory default setting.

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114

Menu item

Description

Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi

Set the resolution of the scanned image.

Darkness 19 (5*)

Adjust the darkness of the scanned image.

Orientation Portrait* Landscape

Specify the orientation of the original document. Note: This menu item appears only in some printer models.

Original Size
[List of paper sizes] (Mixed Sizes*)

Set the paper size of the original document.

Sides Off* Short Edge Long Edge

Specify the orientation of the original document when scanning on both sides of the document.
Note: This menu item appears only in some printer models.

File Name

Specify the file name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item

Description

Color Balance Cyan to Red -4 to 4 (0*) Magenta to Green -4 to 4 (0*) Yellow to Blue -4 to 4 (0*)

Adjust the color intensity during scanning.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

115

Menu item

Description

Auto Color Detect Color Sensitivity 19 (5*) Area Sensitivity 19 (5*) Scan Bit Depth 1 bit* 8 bit Minimum Scan Resolution 75 dpi 150 dpi 200 dpi 300 dpi*

Set the amount of color that the printer detects from the original document.

Contrast Best for content* 0 1 2 3 4 5

Specify the contrast of the output.

Background Removal Level 4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Scan Edge to Edge On Off*

Allow edgetoedge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item

Description

Text Default 595 (75*)

Set the quality of text on a scanned image.

Text/Photo Default 595 (75*)

Set the quality of text or photo on a scanned image.

Photo Default 595 (50*)

Set the quality of a photo on a scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

116

Flash Drive Print

Menu item

Description

Number of Copies 19999 (1*)

Set the number of copies.

Paper Source Tray [x] (1*) Manual Paper Manual Envelope

Set the paper source for the print job.

Color Off On*

Print the output in color.

Collate
1,1,1 2,2,2 1,2,3 1,2,3*

Print multiple copies in sequence.

Sides
1Sided* 2Sided

Specify whether to print on one side or two sides of the paper.

Flip Style Long Edge* Short Edge

Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering Horizontal* Reverse Horizontal Reverse Vertical Vertical

Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their page orientation.

Pages per Side Orientation Specify the orientation of a multiplepage document when using Pages per Side. Auto* Landscape
Portrait

Pages per Side Border None* Solid

Print a border around each page image when using Pages per Side.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

117

Menu item

Description

Separator Sheets Off* Between Copies Between Jobs Between Pages

Specify whether to insert blank separator sheets when printing.

Separator Sheet Source Tray [x] (1*)

Specify the paper source for the separator sheet.

Blank Pages Do Not Print* Print

Specify whether to print blank pages in a print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Network/Ports

Network Overview

Menu item

Description

Active Adapter Auto* Standard Network Wireless

Specify the type of the network connection.

Network Status

Show the connectivity status of the printer network.

Display Network Status on Printer
Off On*

Show the network status on the display.

Speed, Duplex

Show the speed of the currently active network card.

IPv4

Show the IPv4 address.

All IPv6 Addresses

Show all IPv6 addresses.

Reset Print Server Start

Reset all active network connections to the printer. Note: This setting removes all network configuration settings.

Network Job Timeout Disabled Enabled*

Set the time before the printer cancels a network print job.

Network Job Timeout Time

Specify the timeout value (in seconds) when the Network Job Timeout setting is enabled.
Note: This feature is available only in some printer models.

Note: An asterisk (*) next to a value indicates the factory default setting.

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118

Menu item

Description

Banner Page Off* On

Print a banner page.

Scan to PC Port Range

Specify a valid port range for printers that are behind a port blocking firewall.

Enable Network Connections Enable* Disable

Enable or disable all network connections.

Enable LLDP Off* On

Enable Link Layer Discovery Protocol (LLDP) in the printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

Wireless
Menu item Setup Using Mobile App
Setup On Printer Panel Choose Network Add WiFi Network
· Network Name · Network Mode
Infrastructure
· Wireless Security Mode
Disabled* WEP WPA2/WPA - Personal WPA2 - Personal WiFi Protected Setup Start Push Button Method Start PIN Method
Compatibility 802.11b/g/n (2.4GHz) 802.11a/b/g/n/ac (2.4GHz/5GHz)* 802.11a/n/ac (5GHz)

Description Configure the wireless connection using the Lexmark Mobile Assistant app. Determine the wireless network that the printer connects to. Note: This menu item appears as Wireless Connection Setup in the Embedded Web Server.
Establish a wireless network and enable network security. Notes:
· Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point (wireless router) are pressed within a given time.
· Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings of the access point. Specify the wireless standard for the wireless network.

Use printer menus
Menu item Wireless Security Mode
Disabled* WEP WPA2/WPA-Personal WPA2-Personal 802.1x - RADIUS WEP Authentication Mode Auto* Open Shared Set WEP Key
WPA2-Personal AES*
Set PSK
WPA2/WPAPersonal AES*
802.1x Encryption Mode WPA+ WPA2*
IPv4 Enable DHCP On* Off
IPv4 Set Static IP Address IP Address Netmask Gateway
IPv6 Enable IPv6 On* Off
IPv6 Enable DHCPv6 On Off*

119
Description Set the type of security for connecting the printer to wireless devices.
Set the type of Wireless Encryption Protocol (WEP) used by the printer. Note: This menu item appears only if Wireless Security Mode is set to WEP. Specify a WEP password for secure wireless connection. Note: This menu item appears only if Wireless Security Mode is set to WEP. Enable wireless security through WPA2. Note: This menu item appears only if Wireless Security Mode is set to WPA2-Personal. Set the password for secure wireless connection. Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal or WPA2Personal. Enable wireless security through WPA2/WPA. Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal. Enable wireless security through 802.1x standard. Note: This menu item appears only if Wireless Security Mode is set to 802.1x - Radius. Enable Dynamic Host Configuration Protocol (DHCP). Note: DHCP is a standard protocol that allows a server to distribute IP addressing and configuration information dynamically to clients.
Set the static IP address of your printer.
Enable IPv6 in the printer.
Enable DHCPv6 in the printer.

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120

Menu item IPv6
Stateless Address Autoconfiguration Off On*
IPv6 DNS Address
IPv6 Manually Assigned IPV6 Address
IPv6 Manually Assigned IPV6 Router
IPv6 Address Prefix 0128 (64*)
IPv6 All IPv6 Addresses
IPv6 All IPv6 Router Addresses
Network Address UAA LAA
PCL SmartSwitch On* Off
PS SmartSwitch On* Off*
Mac Binary PS Auto* On Off

Description Set the network adapter to accept the automatic IPv6 address configuration entries provided by a router.
Specify the DNS server address.
Assign the IPv6 address. Note: This menu item appears only in some printer models. Assign the IPv6 router address. Note: This menu item appears only in some printer models. Specify the address prefix.
Show all IPv6 addresses.
Show all IPv6 router addresses.
View the network addresses.
Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language. Note: If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Set the printer to process Macintosh binary PostScript print jobs. Notes:
· On processes raw binary PostScript print jobs. · Off filters print jobs using the standard protocol.

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121

WiFi Direct

Menu item

Description

Enable WiFi Direct On
Off*

Set the printer to connect directly to Wi-Fi devices.

WiFi Direct Name

Specify the name of the WiFi Direct network.

WiFi Direct Password

Set the password to authenticate and validate users on a WiFi connection.

Show Password on Setup Page Off On*

Show the WiFi Direct Password on the Network Setup Page.

Preferred Channel Number 111 Auto*

Set the preferred channel of the WiFi network.

Group Owner IP Address

Specify the IP address of the group owner.

AutoAccept Push Button Requests
Off*
On

Accept requests to connect to the network automatically. Note: Accepting clients automatically is not secured.

Note: An asterisk (*) next to a value indicates the factory default setting.

Ethernet

Menu item

Description

Network Speed

Show the speed of an active network adapter.

IPv4 Enable DHCP On* Off

Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to distribute IP addressing and configuration information to clients in a dynamic manner.

IPv4 Set Static IP Address IP Address Netmask Gateway

Set the static IP address of your printer.

IPv6 Enable IPv6 Off On*

Enable IPv6 in the printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

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122

Menu item

Description

IPv6 Enable DHCPv6 Off* On

Enable DHCPv6 in the printer.

IPv6 Stateless Address Autoconfiguration Off On*

Set the network adapter to accept the automatic IPv6 address configuration entries provided by a router.

IPv6 DNS Address

Specify the DNS server address.

IPv6
Manually Assigned IPV6 Address

Assign the IPv6 address. Note: This menu item appears only in some printer models.

IPv6

Assign the IPv6 router address.

Manually Assigned IPV6 Router Note: This menu item appears only in some printer models.

IPv6 Address Prefix 0128 (64*)

Specify the address prefix.

IPv6 All IPv6 Addresses

Show all IPv6 addresses.

IPv6 All IPv6 Router Addresses

Show all IPv6 router addresses.

Network Address UAA LAA

Show the printer Media Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA).
Note: You can change the printer LAA manually.

PCL SmartSwitch Off On*

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.

PS SmartSwitch On* Off*

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.

Mac Binary PS Auto* On Off

Set the printer to process Macintosh binary PostScript print jobs. Notes:
· On processes raw binary PostScript print jobs. · Off filters print jobs using the standard protocol.

Note: An asterisk (*) next to a value indicates the factory default setting.

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123

Menu item

Description

Energy E Off On Auto*

cient Ethernet

Reduce power consumption when the printer does not receive data from the Ethernet network.

Note: An asterisk (*) next to a value indicates the factory default setting.

TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.

Menu item

Description

Set Hostname

Set the current TCP/IP host name.

Domain Name

Set the domain name.

Allow DHCP/BOOTP to update NTP server
On* Off

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Zero Configuration Name

Specify a service name for the zero configuration network.

Enable Auto IP On* Off

Assign an IP address automatically.

DNS Address

Specify the current Domain Name System (DNS) server address.

Backup DNS

Specify the backup DNS server addresses.

Backup DNS 2

Backup DNS 3

Domain Search Order

Specify a list of domain names to locate the printer and its resources that reside in different domains on the network.

Enable DDNS Off* On

Update the Dynamic DNS settings.

DDNS TTL

Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS On* Off

Update multicast DNS settings.

WINS Address

Specify a server address for Windows Internet Name Service (WINS).

Note: An asterisk (*) next to a value indicates the factory default setting.

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124

Menu item

Description

Enable BOOTP Off* On

Allow the BOOTP to assign a printer IP address.

Restricted Server List

Specify an IP address for the TCP connections.

Notes:

· This menu item appears only in the Embedded Web Server. · Use a comma to separate each IP address. · You can add up to 50 IP addresses.

Restricted Server List Options Specify how the IP addresses in the list can access the printer functionality.

Block All Ports* Block Printing Only

Note: This menu item appears only in the Embedded Web Server.

Block Printing and HTTP Only

MTU

Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port 165535 (9100*)

Specify a raw port number for printers connected on a network.

Outbound Tra Speed
Disabled* Enabled

c Maximum

Enable the printer maximum transfer rate.

Enable TLSv1.0 On* Off

Enable the TLSv1.0 protocol.

Enable TLSv1.1 On* Off

Enable the TLSv1.1 protocol.

SSL Cipher List

Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.

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125

Menu item

Description

SNMP Versions 1 and 2c Enabled Off On* Allow SNMP Set Off On* Enable PPM MIB Off On* SNMP Community

Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications.

SNMP Version 3 Enabled Off On* Set Read/Write Credentials User Name Privacy Password Authentication Password Set Readonly Credentials User Name Privacy Password Authentication Password Authentication Hash MD5 SHA1* Minimum Authentication Level No Authentication, No Privacy Authentication, No Privacy Authentication, Privacy* Privacy Algorithm DES AES128*

Configure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.

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Menu item

Description

Enable IPSec Off* On

Enable Internet Protocol Security (IPSec).

Base Configuration Default* Compatibility Secure

Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to On.

DH (Di eHellman) Group Proposal modp2048 (14)* modp3072 (15) modp4069 (16) modp6144 (17)
IKE SA Lifetime (Hours) 1 2 4 8 24*

Set the IPSec encryption.
Notes:
· DH (DiffieHellman) Group Proposal appears only when Base
Configuration is set to Compatibility.
· IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear
only when Base Configuration is set to Secure.

IPSec SA Lifetime (Hours) 1 2 4 8* 24

Proposed Encryption Method 3DES AES*
Proposed Authentication Method SHA1 SHA256* SHA512

Specify the encryption and authentication methods to connect to a network securely.
Note: These menu items appear only when Base Configuration is set to Compatibility.

IPSec Device Certificate

Specify an IPSec certificate.
Note: This menu item appears only when Enable IPSec is set to On.

Note: An asterisk (*) next to a value indicates the factory default setting.

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127

Menu item

Description

PreShared Key Authenticated Connections
Host [x]
Address
Key

Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to On.

Certificate Authenticated Connections Host [x] Address[/subnet] Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item

Description

Active Off* On

Let the printer join networks that require authentication before allowing access.

Note: An asterisk (*) next to a value indicates the factory default setting.

LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item

Description

LPD Timeout 065535 seconds (90*)

Set the timeout value to stop the Line Printer Daemon (LPD) server from waiting indefinitely for hung or invalid print jobs.

LPD Banner Page Off* On

Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a separator of print jobs and to identify the originator of the print job request.

LPD Trailer Page Off* On

Print a trailer page for all LPD print jobs. Note: A trailer page is the last page of a print job.

LPD Carriage Return Conversion Off* On

Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line.

Note: An asterisk (*) next to a value indicates the factory default setting.

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HTTP/FTP Settings

Menu item

Description

Enable HTTP Server Off On*

Access the Embedded Web Server to monitor and manage the printer.

Enable HTTPS Off On*

Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force HTTPS Connections On Off*

Force the printer to use the HTTPS connections.

Enable FTP/TFTP Off On*

Send files using FTP.

Local Domains

Specify domain names for HTTP and FTP servers. Note: This menu item appears only in the Embedded Web Server.

HTTP Proxy IP Address

Configure the HTTP and FTP server settings.

FTP Proxy IP Address

HTTP Default IP Port 165535 (80*)

HTTPS Device Certificate

FTP Default IP Port 165535 (21*)

Timeout for HTTP/FTP Requests
1299 (30*)

Specify the amount of time before the server connection stops.

Retries for HTTP/FTP Requests Set the number of retries to connect to the HTTP/FTP server. 1299 (3*)

Note: An asterisk (*) next to a value indicates the factory default setting.

USB

Menu item

Description

PCL SmartSwitch Off On*

Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.

Note: An asterisk (*) next to a value indicates the factory default setting.

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129

Menu item

Description

PS SmartSwitch Off On*

Set the printer to switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language.
Note: If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.

Mac Binary PS On Auto* Off

Set the printer to process Macintosh binary PostScript print jobs.
Notes:
· When set to On, the printer processes raw binary PostScript print jobs
from computers using the Macintosh operating system.
· When set to Auto, the printer processes print jobs from computers using
either Windows or Macintosh operating systems
· When set to Off, the printer filters PostScript print jobs using the standard
protocol.

Enable USB Port Disable Enable*

Enable the standard USB port.

Note: An asterisk (*) next to a value indicates the factory default setting.

Restrict external network access

Menu item

Description

Restrict external network access
Off* On

Restrict access to network sites.

External network address

Specify the network addresses with restricted access.

Email address for notification
Ping frequency 1300 (10*)

Specify an email address to send a notification of logged events. Specify the network query interval in seconds.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Security
Login Methods
Public
Menu item
Manage Permissions Function Access Manage Shortcuts Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Color Printing Flash Drive Scan Copy Function Copy Color Printing Email Function Fax Function FTP Function Release Held Faxes Held Jobs Access User Profiles Cancel Jobs at the Device Change Language Internet Printing Protocol (IPP) Initiate Scans Remotely B/W Print Color Print Network Folder Scan
Manage Permissions Administrative Menus Security Menu Network/Ports Menu Paper Menu Reports Menu Function Configuration Menus Supplies Menu SE Menu Device Menu

Description Control access to the printer functions.
Control access to the printer menus.

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Menu item
Manage Permissions Device Management Remote Management Firmware Updates Embedded Web Server Access Import / Export All Settings Out of Service Erase

Description Control access to the printer management options.

Local Accounts

Menu item

Description

Add User User Name/Password User Name Password PIN

Create local accounts to manage access to the printer functions.

Manage Groups/Permissions Control group or user access to the printer functions, applications, and security

Add Group

settings.

Import Access Controls

Function Access

Administrative Menus

Device Management

All Users

Import Access Controls

Function Access

Administrative Menus

Device Management

Admin

Function Access

Administrative Menus

Device Management

Certificate Management
Menu item
Configure Certificate Defaults Common Name Organization Name Unit Name Country/Region Province Name City Name Subject Alternate Name

Menu item Set the default values for generated certificates.

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Menu item Device Certificates Manage CA Certificates

Menu item Generate, delete, or view device certificates. Load, delete, or view Certificate Authority (CA) certificates.

Schedule USB Devices
Menu item Schedules
Add New Schedule

Description Schedule access to the front USB port.

Menu item

Description

Specify the number of failed login attempts before the user gets locked out.

Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 160 minutes (5*)

Lockout time

Specify the lockout duration.

160 minutes (5*)

Web Login Timeout Specify the delay for a remote login before the user is logged off automatically. 1120 minutes (10*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Confidential Print Setup

Menu item

Description

Max Invalid PIN 210 (0*)

Set the number of times an invalid PIN can be entered. Notes:

· A value of zero turns off this setting.
· When the limit is reached, the print jobs for that user name and PIN are
deleted.

Confidential Job Expiration Set the expiration time for confidential print jobs.

Off* 1 Hour 4 Hours 24 Hours 1 Week

Notes:
· If this menu item is changed while confidential print jobs reside in the printer
memory, then the expiration time for those print jobs does not change to the new default value.
· If the printer is turned off, then all confidential jobs held in the printer memory
are deleted.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Menu item

Description

Repeat Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week

Set the expiration time for a print job that you want to repeat.

Verify Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week

Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies.

Reserve Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week

Set the expiration time that the printer stores print jobs for printing later.

Require All Jobs to be Held Set the printer to hold all print jobs. Off* On

Keep duplicate documents Allow the storage of documents with the same file name. Off* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Erase Temporary Data Files

Menu item

Description

Stored in onboard memory Off* On

Delete all files stored on the printer memory.

Note: An asterisk (*) next to a value indicates the factory default setting.

Miscellaneous

Menu item

Description

Print Permission Off* On

Allow the user to print.

Note: An asterisk (*) next to a value indicates the factory default setting.

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Menu item

Description

Default Print Permission Login

Shows the default permission used for the user to print. Note: This setting shows only when one or more Login Methods are created.

Security Reset Jumper Enable "Guest" access* No Effect

Specify user access to the printer.
Notes:
· The jumper is located beside a lock icon on the controller board. · Enable "Guest" access gives anyone access to all aspects of the printer. · No Effect may make access to the printer impossible when the required
security information is unavailable.

Minimum Password Length 032

Specify the password length.

Enable Password/PIN Reveal

Show the password or personal identification number.

Note: An asterisk (*) next to a value indicates the factory default setting.

Cloud Connector

Menu item Enable/Disable Connectors

Description Enable a cloud storage provider.

Reports

Menu Settings Page
Menu item Menu Settings Page

Description Print a report that contains the printer menus.

Device
Menu item Device Information Device Statistics Profile List Asset Report

Description Print a report that contains information about the printer. Print a report about printer usage and supply status. Print a list of profiles that are stored in the printer. Print a report that contains the printer serial number and model name.

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Print
Menu item
Print Fonts PCL Fonts PostScript Fonts
Print Demo Demo Page

Description Print samples and information about the fonts that are available in each printer language.
Print a demo page that is used as a diagnostic tool for print problems.

Shortcuts
Menu item All Shortcuts Fax Shortcuts Copy Shortcuts Email Shortcuts FTP Shortcuts Network Folder Shortcuts

Description Print a report that lists the shortcuts that are stored in the printer. Note: Fax Shortcuts appears only in some printer models.

Fax
Note: This menu appears only if Fax is configured, and Enable Job Log is set to On.

Menu item Fax Job Log Fax Call Log

Description Print a report about the last 200 completed fax jobs. Print a report about the last 100 attempted, received, and blocked calls.

Network
Menu item Network Setup Page
WiFi Direct Connected Clients

Description
Print a page that shows the configured network and wireless settings on the printer.
Note: This menu item appears only in network printers or printers connected to print servers.
Print a page that shows the list of devices that are connected to the printer using WiFi Direct. Note: This menu item appears only when Enable WiFi Direct is set to On.

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Troubleshooting
Menu item Print Quality Test Pages Cleaning the Scanner

Description Print sample pages to identify and correct print quality defects. Print instructions on how to clean the scanner.

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Maintain the printer
Checking the status of parts and supplies
1 From the home screen, touch Status/Supplies. 2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Device > Notifications. 3 From the Supplies menu, click Custom Supply Notifications. 4 Select a notification for each supply item. 5 Apply the changes.
Setting up email alerts
Configure the printer to send email alerts when supplies are low, when paper must be changed or added, or when there is a paper jam.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Device > Notifications > Email Alert Setup, and then configure the settings.
Note: For more information on SMTP settings, contact your email provider.
3 Click Setup E-mail Lists and Alerts, and then configure the settings. 4 Apply the changes.
Viewing reports
1 From the home screen, touch Settings > Reports. 2 Select the report that you want to view.

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Ordering parts and supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter or A4size plain paper. Warning--Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer.

Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
Warning--Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer's warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Ordering print cartridges

Notes:
· The estimated cartridge yield is based on the ISO/IEC 19798 standard. · Extremely low print coverage for extended periods of time may negatively affect actual yield.

Lexmark CX331, CX431 Return Program print cartridges

Item

United States and Canada

European

Asia Pacific

Economic Area

Latin America

Return Program print cartridges

Cyan

20N10C0

20N20C0

20N30C0

20N40C0

Magenta

20N10M0

20N20M0

20N30M0

20N40M0

Yellow

20N10Y0

20N20Y0

20N30Y0

20N40Y0

Black

20N10K0

20N20K0

20N30K0

20N40K0

High yield Return Program print cartridges1

1 Supported only in the Lexmark CX331 printer model. 2 Supported only in the Lexmark CX431 printer model. For more information on countries located in each region, go to www.lexmark.com/regions.

Rest of Europe, Middle East, and Africa
20N50C0 20N50M0 20N50Y0 20N50K0

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Item

United States and Canada

European

Asia Pacific

Economic Area

Latin America

Cyan

20N1HC0

20N2HC0

20N3HC0

20N4HC0

Magenta

20N1HM0

20N2HM0

20N3HM0

20N4HM0

Yellow

20N1HY0

20N2HY0

20N3HY0

20N4HY0

Black

20N1HK0

20N2HK0

20N3HK0

20N4HK0

Extra high yield Return Program print cartridges2

Cyan

20N1XC0

20N2XC0

20N3XC0

20N4XC0

Magenta

20N1XM0

20N2XM0

20N3XM0

20N4XM0

Yellow

20N1XY0

20N2XY0

20N3XY0

20N4XY0

Black

20N1XK0

20N2XK0

20N3XK0

20N4XK0

1 Supported only in the Lexmark CX331 printer model. 2 Supported only in the Lexmark CX431 printer model. For more information on countries located in each region, go to www.lexmark.com/regions.

Rest of Europe, Middle East, and Africa 20N5HC0 20N5HM0 20N5HY0 20N5HK0
20N5XC0 20N5XM0 20N5XY0 20N5XK0

Lexmark CX331 Regular high yield print cartridges

Item Cyan Magenta Yellow Black

Part number 20N0H20 20N0H30 20N0H40 20N0H10

Lexmark CX431 Regular extra high yield print cartridges

Item Cyan Magenta Yellow Black

Part number 20N0X20 20N0X30 20N0X40 20N0X10

Lexmark MC3224, MC3326, and MC3426 Return Program print cartridges

Item

United States and Canada

European

Asia Pacific

Economic Area

Latin America Distribution

Return Program print cartridges

Cyan

C3210C0

C3220C0

C3230C0

1 Supported only in the Lexmark MC3326 printer model. 2 Supported only in the Lexmark MC3426 printer model.

C3240C0

Rest of Europe, Middle East, and Africa
C3250C0

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Item

United States and Canada

European

Asia Pacific

Economic Area

Magenta

C3210M0

C3220M0

C3230M0

Yellow

C3210Y0

C3220Y0

C3230Y0

Black

C3210K0

C3220K0

C3230K0

High yield Return Program print cartridges1

Cyan

C331HC0

C332HC0

C333HC0

Magenta

C331HM0

C332HM0

C333HM0

Yellow

C331HY0

C332HY0

C333HY0

Black

C331HK0

C332HK0

C333HK0

Extra high yield Return Program print cartridges2

Cyan

C341XC0

C342XC0

C343XC0

Magenta

C341XM0

C342XM0

C343XM0

Yellow

C341XY0

C342XY0

C343XY0

Black

C341XK0

C342XK0

C343XK0

1 Supported only in the Lexmark MC3326 printer model. 2 Supported only in the Lexmark MC3426 printer model.

Lexmark MC3224 Regular print cartridges

Item Cyan Magenta Yellow Black

Part number C320020 C320030 C320040 C320010

Lexmark MC3326 Regular high yield print cartridges

Item Cyan Magenta Yellow Black

Part number C330H20 C330H30 C330H40 C330H10

Lexmark MC3426 Regular extra high yield print cartridges

Item Cyan Magenta

Part number C340X20 C340X30

Latin America Distribution
C3240M0 C3240Y0 C3240K0

Rest of Europe, Middle East, and Africa
C3250M0
C3250Y0
C3250K0

C334HC0 C334HM0 C334HY0 C334HK0

C335HC0 C335HM0 C335HY0 C335HK0

C344XC0 C344XM0 C344XY0 C344XK0

C345XC0 C345XM0 C345XY0 C345XK0

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Item Yellow Black

Part number C340X40 C340X10

Ordering a waste toner bottle
Item Waste toner bottle

Part number 20N0W00

Replacing parts and supplies

Replacing a print cartridge
Note: If the tray is extended, then remove it before replacing a cartridge.
1 Open the front door, and then firmly push it down.

2 Pull out the print cartridge tray.

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3 Remove the used print cartridge.

4 Unpack the new print cartridge.
Warning--Potential Damage: Do not expose the underside of the print cartridge to direct light. Extended exposure to light may cause print quality problems.
Warning--Potential Damage: Do not touch the underside of the print cartridge. Doing so may affect the quality of future print jobs.

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5 Insert the new print cartridge.

6 Insert the print cartridge tray, and then close the door.
Replacing the waste toner bottle
1 Remove the used waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
2 Unpack the new waste toner bottle.

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3 Insert the new waste toner bottle.

Replacing the tray
1 Remove the used tray.
2 Unpack the new tray. 3 Insert the new tray.

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Replacing the manual feeder
1 Remove the tray.

2 Remove the used manual feeder.
3 Unpack the new manual feeder. 4 Insert the new manual feeder.
5 Insert the tray.

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Replacing the ADF tray
1 Open the ADF cover.

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2 Remove the used ADF tray.

3 Unpack the new ADF tray.

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4 Insert the new ADF tray until it clicks into place.

5 Close the ADF cover.
Replacing the pick tires
1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer.

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3 Open the front door, and then firmly push it down.

4 Pull out the print cartridge tray. 5 To avoid stray toner contamination, place a sheet of paper on the top of the print cartridge tray, and then
insert the print cartridge tray.
6 Close the front door.

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7 Remove the tray.

8 Remove the waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
9 Position the printer on its side.

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10 Remove the used pick tires.

11 Unpack the new pick tires.
Note: To avoid contamination, make sure that your hands are clean.

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12 Insert the new pick tires.

13 Return the printer to its original position, and then insert the waste toner bottle. 14 Insert the tray. 15 Open the front door, and then firmly push it down. 16 Pull out the print cartridge tray. 17 Remove the paper, and then insert the print cartridge tray. 18 Close the front door. 19 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
20 Turn on the printer.

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Replacing the ADF separator pad
1 Open the ADF cover.

2 Remove the used ADF separator pad.

3 Unpack the new ADF separator pad.

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4 Insert the new separator pad until it clicks into place.

5 Close the ADF cover.

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Resetting the supply usage counters
1 From the home screen, touch Settings > Device > Maintenance > Config Menu > Supply Usage And
Counters.
2 Select the counter that you want to reset.
Warning--Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer's warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.
Cleaning printer parts
Cleaning the printer
CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Notes:
· Perform this task after every few months. · Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Turn off the printer, and then unplug the power cord from the electrical outlet. 2 Remove paper from the standard bin. 3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4 Wipe the outside of the printer with a damp, soft, lintfree cloth.
Notes:
· Do not use household cleaners or detergents, as they may damage the finish of the printer. · Make sure that all areas of the printer are dry after cleaning. 5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Cleaning the touch screen
CAUTION--SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
1 Turn off the printer, and then unplug the power cord from the electrical outlet. 2 Using a damp, soft, lintfree cloth, wipe the touch screen.

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Notes:
· Do not use household cleaners or detergents, as they may damage the touch screen. · Make sure that the touch screen is dry after cleaning. 3 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Cleaning the scanner
1 Open the scanner cover.

2 Using a damp, soft, lint-free cloth, wipe the following areas: · ADF glass pad
Note: In some printer models, this location has an ADF glass instead of a pad.

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· Scanner glass pad

· ADF glass

· Scanner glass

3 Close the scanner cover.
Cleaning the pick tires
1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer.

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3 Open the front door, and then firmly push it down.

4 Pull out the print cartridge tray. 5 To avoid stray toner contamination, place a sheet of paper on top of the print cartridge tray, and then insert
the print cartridge tray.
6 Close the front door.

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7 Remove the tray.

8 Remove the waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
9 Position the printer on its side.

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10 Remove the pick tires.

11 Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the pick tires.

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12 Insert the pick tires.

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Saving energy and paper
Configuring the power save mode settings
Sleep mode 1 From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. 2 Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Hibernate mode 1 From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout. 2 Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
· For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate. · The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the printer display
1 From the home screen, touch Settings > Device > Preferences > Screen Brightness. 2 Adjust the setting.
Conserving supplies
· Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
· Print multiple pages on a single sheet of paper. · Use the preview feature to see how the document looks like before printing it. · Print one copy of the document to check its content and format for accuracy.
Moving the printer to another location
CAUTION--POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement. CAUTION--POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
· Make sure that all doors and trays are closed. · Turn off the printer, and then unplug the power cord from the electrical outlet. · Disconnect all cords and cables from the printer.

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· If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
· If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
· If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same time.
· Always use the handholds on the printer to lift it. · Any cart used to move the printer must have a surface able to support the full footprint of the printer. · Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
· Keep the printer in an upright position. · Avoid severe jarring movements. · Make sure that your fingers are not under the printer when you set it down. · Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.

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164

Troubleshoot a problem
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps.

"Blank or white pages" on "Dark print" on page 166 "Ghost images" on

page 165

page 168

"Gray or colored background" on page 169

"Incorrect margins" on page 170

"Light print" on page 171 "Missing colors" on page 173

"Mottled print and dots" on page 174

"Paper curl" on page 175 "Print crooked or skewed" "Solid color or black images" "Text or images cut off" on

on page 176

on page 177

page 178

Troubleshoot a problem

165

"Toner easily rubs off" on "Uneven print density" on "Horizontal dark lines" on

page 179

page 180

page 181

"Vertical dark lines" on page 183

"Horizontal white lines" on "Vertical white lines" on "Repeating defects" on

page 184

page 186

page 187

Printing problems
Print quality is poor
Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings.

Troubleshoot a problem
Action
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

166

Yes
Contact customer support.

No
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Is the printer printing blank or white pages?
Dark print

Action

Yes

Step 1

Go to step 2.

a Perform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust

b Print the document.

No
The problem is solved.

Is the print too dark?

Troubleshoot a problem

167

Action

Yes

Step 2

Go to step 3.

a Depending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.

Note: You can also change the setting on the printer control panel. Navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.

No
The problem is solved.

Is the print too dark?

Step 3

Go to step 4.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

· Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.

The problem is solved.

Is the print too dark?
Step 4 Check if the paper has texture or rough finishes.

Go to step 5.

Go to step 6.

Are you printing on textured or rough paper?
Step 5
a Replace textured or rough paper with plain paper. b Print the document.

Go to step 6.

The problem is solved.

Is the print too dark?
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.
b Print the document.

Contact customer The problem is

support.

solved.

Is the print too dark?

Troubleshoot a problem

168

Ghost images

Action
Step 1
a Load the tray with the correct paper type. b Print the document.

Yes Go to step 2.

No
The problem is solved.

Do ghost images appear on prints?

Step 2

Go to step 3.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

· Make sure that the setting matches the paper loaded.
· You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
b Print the document.

The problem is solved.

Do ghost images appear on prints?

Step 3

Go to step 4.

a Perform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

b Print the document.

The problem is solved.

Do ghost images appear on prints?

Troubleshoot a problem
Action Step 4
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

169

Yes
Contact customer support.

No
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Do ghost images appear on prints?
Gray or colored background

Action

Yes

Step 1

Go to step 2.

a Perform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

b Print the document.

No
The problem is solved.

Does gray or colored background appear on prints?

Troubleshoot a problem
Action Step 2
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

170

Yes
Contact customer support.

No
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Does gray or colored background appear on prints?
Incorrect margins

Action
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.

Yes
The problem is solved.

Are the margins correct?
Step 2
a Set the paper size.
From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.

The problem is solved.

Are the margins correct?

No Go to step 2.
Go to step 3.

Troubleshoot a problem

171

Action
Step 3
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog. Note: Make sure that the setting matches the paper loaded.
b Print the document.

Yes
The problem is solved.

Are the margins correct?

Light print

No
Contact customer support.

Action

Yes

Step 1

Go to step 2.

a Perform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

b Print the document.

No
The problem is solved.

Is the print light?

Step 2

Go to step 3.

a Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.

Note: You can also change the setting on the printer control panel. Navigate to Settings > Print > Quality > Toner Darkness.
b Print the document.

The problem is solved.

Is the print light?

Troubleshoot a problem

Action
Step 3
a Turn off Color Saver.
From the control panel, navigate to: Settings > Print > Quality > Color Saver.
b Print the document.

Yes Go to step 4.

Is the print light?

Step 4

Go to step 5.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

Is the print light?
Step 5 Check if paper has texture or rough finishes.

Go to step 6.

Are you printing on textured or rough paper?
Step 6
a Replace textured or rough paper with plain paper. b Print the document.

Go to step 7.

Is the print light?
Step 7
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.
b Print the document.

Go to step 8.

Is the print light?

172 No The problem is solved.
The problem is solved.
Go to step 7.
The problem is solved.
The problem is solved.

Troubleshoot a problem
Action Step 8
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

173

Yes
Contact customer support.

No
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Is the print light?
Missing colors

Action

Yes

a Open the front door, and then firmly push it down. b Pull out the print cartridge tray.

Contact customer support.

c Remove, and then insert the print cartridge of the missing color.

d Insert the print cartridge tray, and then close the door.

e Print the document.

No
The problem is solved.

Are some colors missing on prints?

Troubleshoot a problem

174

Mottled print and dots

Action
Step 1 Check the printer for leaked toner contamination.

Yes Go to step 2.

No
Contact customer support.

Is the printer free of leaked toner?
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Check if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough finishes.

Go to step 4.

Go to step 3.

Do the settings match?
Step 3
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog. Note: Make sure that the settings match the paper loaded.
b Print the document.

Go to step 4.

The problem is solved.

Is the print mottled?
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.
b Print the document.

Go to step 5.

The problem is solved.

Is the print mottled?

Troubleshoot a problem
Action Step 5
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

175

Yes
Contact customer support.

No
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Is the print mottled?
Paper curl

Action

Yes

Step 1

Go to step 2.

a Adjust the guides in the tray to the correct position for the paper
loaded.

b Print the document.

Is the paper curled?

No
The problem is solved.

Troubleshoot a problem

176

Action

Yes

Step 2

Go to step 3.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

No
The problem is solved.

Is the paper curled?
Step 3 Print on the other side of the paper.
a Remove paper, flip it over, and then reload paper. b Print the document.

Go to step 4.

The problem is solved.

Is the paper curled?
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.
b Print the document.

Contact customer The problem is

support.

solved.

Is the paper curled?

Print crooked or skewed

Troubleshoot a problem

177

Action
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.

Yes Go to step 2.

No
The problem is solved.

Is the print crooked or skewed?
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.
b Print the document.

Go to step 3.

The problem is solved.

Is the print crooked or skewed?

Step 3
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.

Contact customer support.

The problem is solved.

Is the print crooked or skewed?

Solid color or black images

Troubleshoot a problem
Action
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

178

Yes
Contact customer support.

No
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Is the printer printing solid color or black images?
Text or images cut off

Action

Yes

Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.

Go to step 2.

No
The problem is solved.

Are text or images cut off?

Troubleshoot a problem

179

Action

Yes

Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.

Go to step 3.

Notes:

No
The problem is solved.

Are text or images cut off?
Step 3
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

Contact customer The problem is

support.

solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Are text or images cut off?
Toner easily rubs off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings.

Troubleshoot a problem

180

Action

Yes

Step 1

Go to step 2.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

No
The problem is solved.

Does toner easily rub off?

Step 2

Go to step 3.

a Check if the paper weight is supported.

Note: If paper weight is not supported, then load a supported one.

b Print the document.

The problem is solved.

Does toner easily rub off?
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.
b Print the document.

Contact customer The problem is

support.

solved.

Does toner easily rub off?

Uneven print density

Troubleshoot a problem
Action
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

181

Yes
Contact customer support.

No
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Is the print density uneven?
Horizontal dark lines
Notes:
· Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings.
· If horizontal dark lines keep appearing on the prints, then see the "Repeating defects" topic.

Troubleshoot a problem

182

Action

Yes

Step 1

Go to step 2.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

Do dark lines appear on prints?
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
b Print the document.

Go to step 3.

Do dark lines appear on prints?
Step 3
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

Go to step 4.

No The problem is solved.
The problem is solved.
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.

Do dark lines appear on prints?

Step 4
a Perform Color Adjust.

Contact customer support.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust

b Print the document.

The problem is solved.

Do dark lines appear on prints?

Troubleshoot a problem

183

Vertical dark lines

Action

Yes

Step 1

Go to step 2.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

No
The problem is solved.

Do vertical dark lines appear on prints?
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
b Print the document.

Go to step 3.

The problem is solved.

Do vertical dark lines appear on prints?

Troubleshoot a problem
Action Step 3
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

184

Yes
Contact customer support.

No
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Do vertical dark lines appear on prints?
Horizontal white lines
Notes:
· Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings.
· If horizontal white lines keep appearing on your prints, then see the "Repeating defects" topic.

Troubleshoot a problem

185

Action

Yes

Step 1

Go to step 2.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

Do horizontal white lines appear on prints?
Step 2
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

Go to step 3.

No The problem is solved.
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.

Do horizontal white lines appear on prints?

Step 3
a Perform Color Adjust.

Contact customer support.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust

b Print the document.

The problem is solved.

Do horizontal white lines appear on prints?

Troubleshoot a problem

186

Vertical white lines

Action

Yes

Step 1

Go to step 2.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

No
The problem is solved.

Do vertical white lines appear on prints?
Step 2 Check if you are using the recommended paper type.
a Load the paper source with the recommended paper type. b Print the document.

Go to step 3.

The problem is solved.

Do vertical white lines appear on prints?

Troubleshoot a problem
Action Step 3
a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges.

187

Yes
Contact customer support.

No
The problem is solved.

d Insert the print cartridge tray, and then close the door. e Print the document.
Do vertical white lines appear on prints?
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings.

Troubleshoot a problem

188

Action
a Using the Print Quality Test Pages, measure the distance
between the repeating defects on the affected color page.
b Check if the repeating defects match any of the following
measurements:
Print cartridges
· 25.70 mm (1.01 in.) · 35.30 mm (1.39 in.) · 75.6 mm (2.98 in.) · 26.7 mm (1.05 in.)
Fuser
· 56.5 mm (2.22 in.)
Transfer module
· 25.10 mm (0.99 in.) · 59.70 mm (2.35 in.) · 28.30 mm (1.11 in.) · 65 mm (2.56 in.) · 44 mm (1.73 in.)
Do the repeating defects match any of the measurements?

Yes
Take note of the distance, and then contact customer support.

No
Take note of the distance, and then contact customer support.

Print jobs do not print

Action

Yes

Step 1

The problem is

a From the document you are trying to print, open the Print

solved.

dialog, and then check if you have selected the correct printer.

b Print the document.

Is the document printed?
Step 2
a Check if the printer is on. b Resolve any error messages that appear on the display. c Print the document.

The problem is solved.

Is the document printed?

No Go to step 2.
Go to step 3.

Troubleshoot a problem

189

Action

Yes

Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.

The problem is solved.

For more information, see the setup documentation that came with the printer.

b Print the document.

Is the document printed?

Step 4

The problem is

a Turn off the printer, wait for about 10 seconds, and then turn on solved.

the printer.

b Print the document.

Is the document printed?
Step 5
a Remove, and then reinstall the print driver. b Print the document.

The problem is solved.

Is the document printed?

Slow printing

Action

Yes

Step 1

Go to step 2.

Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device.

Is the printer printing slow?

Step 2

Go to step 3.

a Make sure that the printer is not in Quiet Mode.

From the home screen, touch Settings > Device > Maintenance > Config Menu > Device Operations > Quiet Mode.

b Print the document.

Is the printer printing slow?
Step 3
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 4800 CQ. c Print the document.

Go to step 4.

Is the printer printing slow?

No Go to step 4.
Go to step 5.
Contact customer support.
No The problem is solved.
The problem is solved.
The problem is solved.

Troubleshoot a problem

190

Action

Yes

Step 4

Go to step 5.

a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.

Notes:

· Make sure that the setting matches the paper loaded.
· You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type.
· Heavier paper prints more slowly.
· Paper narrower than letter, A4, and legal may print more
slowly.
b Print the document.

No
The problem is solved.

Is the printer printing slow?

Step 5

Go to step 6.

a Make sure that the printer settings for texture and weight match
the paper being loaded.

From the home screen, touch Settings > Paper > Media Configuration > Media Types.

Note: Rough paper texture and heavy paper weight may print more slowly.

b Print the document.

The problem is solved.

Is the printer printing slow?
Step 6 Remove held jobs.

Go to step 7.

The problem is solved.

Is the printer printing slow?

Step 7
a Make sure that the printer is not overheating.

Contact customer support.

Notes:

· Allow the printer to cool down after a long print job.
· Observe the recommended ambient temperature for the
printer. For more information, see "Selecting a location for the printer" on page 20.
b Print the document.

The problem is solved.

Is the printer printing slow?

Troubleshoot a problem

191

Job prints from the wrong tray or on the wrong paper

Action
Step 1
a Check if you are printing on the correct paper. b Print the document.

Yes Go to step 2.

Is the document printed on the correct paper?

Step 2
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control panel. Navigate to: Settings > Paper > Tray Configuration > Paper Size/Type
b Make sure that the settings match the paper loaded. c Print the document.

The problem is solved.

Is the document printed on the correct paper?
Step 3
a Check if the trays are linked.
For more information, see "Linking trays" on page 43.
b Print the document.

The problem is solved.

Is the document printed from the correct tray?

Confidential and other held documents do not print

Action

Yes

Step 1

The problem is

a From the control panel, check if the documents appear in the solved.

Held Jobs list.

Note: If the documents are not listed, then print the documents using the Print and Hold options.
b Print the documents.

Are the documents printed?

Step 2

The problem is

The print job may contain a formatting error or invalid data. Delete solved.

the print job, and then send it again.

Are the documents printed?

No Load the correct paper size and paper type. Go to step 3.
Contact customer support.
No Go to step 2.
Go to step 3.

Troubleshoot a problem

192

Action

Yes

Step 3

The problem is

If you are printing from the Internet, then the printer may be reading solved.

the multiple job titles as duplicates.

For Windows users
a Open the Printing Preferences dialog. b From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c Enter a PIN, and then save the changes. d Send the print job.

For Macintosh users
a Save and name each job differently. b Send the job individually.

Are the documents printed?
Step 4
a Delete some held jobs to free up printer memory. b Print the documents.

The problem is solved.

Are the documents printed?

No Go to step 4.
Contact customer support.

The printer is not responding

Action
Step 1 Check if the power cord is connected to the electrical outlet.

Yes
The problem is solved.

CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

No Go to step 2.

Is the printer responding?
Step 2 Check if the electrical outlet is turned off by a switch or breaker.

Turn on the switch or Go to step 3. reset the breaker.

Is the electrical outlet turned off by a switch or breaker?
Step 3 Check if the printer is on.

Go to step 4.

Turn on the printer.

Is the printer on?

Troubleshoot a problem

193

Action

Yes

Step 4 Check if the printer is in Sleep or Hibernate mode.

Press the power button to wake the printer.

Is the printer in Sleep or Hibernate mode?

Step 5

Go to step 6.

Check if the cables connecting the printer and the computer are inserted to the correct ports.

No Go to step 5.
Insert the cables to the correct ports.

Are the cables inserted to the correct ports?

Step 6

The problem is

Turn off the printer, install the hardware options, and then turn on solved.

the printer.

For more information, see the documentation that came with the option.

Go to step 7.

Is the printer responding?
Step 7 Install the correct print driver.

The problem is solved.

Go to step 8.

Is the printer responding?

Step 8

The problem is

Turn off the printer, wait for about 10 seconds, and then turn on the solved.

printer.

Contact customer support.

Is the printer responding?

Unable to read flash drive
Action
Step 1 Check if the printer is not busy processing another print, copy, scan, or fax job.

Yes Go to step 2.

Is the printer ready?
Step 2 Check if the flash drive is supported. For more information, see "Supported flash drives and file types" on page 55.

Go to step 3.

Is the flash drive supported?
Step 3 Remove, and then insert the flash drive.

The problem is solved.

Does the printer recognize the flash drive?

No Wait for the printer to finish processing the other job.
Insert a supported flash drive.
Contact customer support.

Troubleshoot a problem

194

Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.

Network connection problems

Cannot open Embedded Web Server
Action Step 1 Check if the printer is on.

Yes Go to step 2.

Is the printer on?

Step 2 Make sure that the printer IP address is correct.

Go to step 3.

Notes:

· View the IP address on the home screen.
· An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.

Is the printer IP address correct?
Step 3 Check if you are using a supported browser:
· Internet Explorer version 11 or later · Microsoft Edge · Safari version 6 or later · Google ChromeTM version 32 or later · Mozilla Firefox version 24 or later

Go to step 4.

Is your browser supported?
Step 4 Check if the network connection is working.

Go to step 5.

Is the network connection working?

Step 5

Go to step 6.

Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the printer.

Are the cable connections secure?

No Turn on the printer.
Type the correct printer IP address in the address field.
Install a supported browser.
Contact your administrator. Secure the cable connections.

Troubleshoot a problem

195

Action Step 6 Check if the web proxy servers are disabled.
Are the web proxy servers disabled? Step 7 Access the Embedded Web Server.
Did the Embedded Web Server open?

Yes Go to step 7.
The problem is solved.

Cannot connect the printer to the WiFi network

Action

Yes

Step 1 Make sure that Active Adapter is set to Auto.

The problem is solved.

From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Auto.

Can the printer connect to the WiFi network?
Step 2 Check if the correct WiFi network is selected. Note: Some routers may share the default SSID.

Go to step 4.

Are you connecting to the correct WiFi network? Step 3 Connect to the correct WiFi network. For more information, see "Connecting the printer to a WiFi network" on page 48.

The problem is solved.

Can the printer connect to the WiFi network?

Step 4 Check the wireless security mode.

Go to step 6.

From the home screen, touch Settings > Network/Ports > Wireless > Wireless Security Mode.

Is the correct wireless security mode selected?
Step 5 Select the correct wireless security mode.

The problem is solved.

Can the printer connect to the WiFi network?

No Contact your administrator. Contact customer support.
No Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.

Troubleshoot a problem

196

Action

Yes

Step 6 Make sure that you entered the correct network password.

The problem is solved.

Note: Take note of the spaces, numbers, and capitalization in the password.

Can the printer connect to the WiFi network?

No
Contact customer support.

Issues with supplies

Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge.
· The first number in the message after 42 indicates the region of the printer. · The second number in the message after 42 indicates the region of the cartridge.

Printer and print cartridge regions

Region Worldwide or Undefined region North America (United States, Canada) European Economic Area, Western Europe, Nordic countries, Switzerland Asia Pacific Latin America Rest of Europe, Middle East, Africa Australia, New Zealand Invalid region

Numeric code 0 1 2 3 4 5 6 9

Note: To find the region settings of the printer and print cartridge, print the Print Quality Test Pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

NonLexmark supply
The printer has detected a nonLexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of thirdparty supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.

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Warning--Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, do either of the following:
For touchscreen printer models, press twice, and then press twice.

For nontouchscreen printer models, press and hold X and simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see "Using genuine Lexmark parts and supplies" on page 138.

For touchscreen printer models, if the printer does not print after pressing pressing twice, then reset the supply usage counter.

twice, and then

For nontouchscreen printer models, if the printer does not print after pressing and holding X and simultaneously for 15 seconds, then reset the supply usage counter.
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters

For nontouchscreen printer models, press to navigate through the settings.

2 Select the part or supply that you want to reset.

3 To clear the message, do either of the following: · For touchscreen printer models, press twice, and then press

twice.

· For nontouchscreen printer models, press and hold X and simultaneously for 15 seconds.
Note: If you are unable to reset the supply usage counters, then return the item to the place of purchase.

Clearing jams

Avoiding jams
Load paper properly · Make sure that the paper lies flat in the tray.
Correct loading of paper

Incorrect loading of paper

· Do not load or remove a tray while the printer is printing.

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· Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator. · Do not slide paper into the tray. Load paper as shown in the illustration.

· Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
· Push the tray firmly into the printer after loading paper. Use recommended paper · Use only recommended paper or specialty media. · Do not load paper that is wrinkled, creased, damp, bent, or curled. · Flex, fan, and align the paper edges before loading.
· Do not use paper that has been cut or trimmed by hand. · Do not mix paper sizes, weights, or types in the same tray. · Make sure that the paper size and type are set correctly on the computer or printer control panel. · Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
· When Jam Assist is set to On, the printer might attempt to flush blank pages or pages with partial prints
after clearing the jam. Check your printed output for blank pages.
· When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

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199

Jam locations 1 Automatic document feeder (ADF) 2 Standard bin 3 Manual feeder 4 Trays 5 Door B 6 Door E
Paper jam in the standard tray
1 Open door B.
CAUTION--HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

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200

2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.

3 Close the door.

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201

4 Remove the tray and the manual feeder.

5 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
6 Insert the manual feeder and the tray.
Paper jam in the optional tray
1 Open door B.
CAUTION--HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

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202

2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.

3 Close the door. 4 Open door E.
5 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.

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203

6 Close the door. 7 Remove the optional tray.
8 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
9 Insert the tray.
Paper jam in the standard bin
1 Raise the scanner, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.

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204

2 Lower the scanner.

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205

Paper jam in the manual feeder
1 Remove the tray and the manual feeder.

2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the manual feeder and the tray.
Paper jam in door B
1 Open door B.
CAUTION--HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

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206

2 Remove the jammed paper from any of the following areas:
Note: Make sure that all paper fragments are removed.
· Fuser area

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207

· Below the fuser area

· Duplex unit 3 Close the door.

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208

Paper jam in the automatic document feeder
1 Remove all original documents from the ADF tray. 2 Open the ADF cover.

3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.

4 Close the ADF cover.

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209

Paper feed problems

Envelope seals when printing

Action
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the flaps.
b Send the print job.

Yes Go to step 2.

No
The problem is solved.

Does the envelope seal when printing?
Step 2
a Make sure that paper type is set to Envelope.
From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type
b Send the print job.

Contact customer The problem is

support.

solved.

Does the envelope seal when printing?

Collated printing does not work
Action
Step 1
a From the control panel, navigate to:
Settings > Print > Layout > Collate
b Touch On [1,2,1,2,1,2]. c Print the document.

Yes
The problem is solved.

Is the document collated correctly?

Step 2

The problem is

a From the document that you are trying to print, open the Print solved.

dialog, and then select Collate.

b Print the document.

Is the document collated correctly?
Step 3
a Reduce the number of pages to print. b Print the document.

The problem is solved.

Are the pages collated correctly?

No Go to step 2.
Go to step 3.
Contact customer support.

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210

Tray linking does not work

Action

Yes

Step 1

The problem is

a Check if the trays contain the same paper size and paper type. solved.

b Check if the paper guides are positioned correctly.

c Print the document.

Do the trays link correctly?

Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.

The problem is solved.

Do the trays link correctly?
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see "Linking trays" on page 43.
b Print the document.

The problem is solved.

Do the trays link correctly?

Paper frequently jams

Action

Yes

Step 1
a Remove the tray. b Check if paper is loaded correctly.

Go to step 2.

Notes:

· Make sure that the paper guides are positioned correctly. · Make sure that the stack height is below the maximum
paper fill indicator.
· Make sure to print on recommended paper size and type. c Insert the tray. d Print the document.

Do paper jams occur frequently?

No Go to step 2.
Go to step 3.
Contact customer support.
No The problem is solved.

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211

Action Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Set the correct paper size and type. c Print the document.
Do paper jams occur frequently? Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?

Yes Go to step 3.

No
The problem is solved.

Contact customer The problem is

support.

solved.

Jammed pages are not reprinted
Action
a From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b In the Jam Recovery menu, select On or Auto. c Print the document.

Yes
The problem is solved.

Are the jammed pages reprinted?

No
Contact customer support.

E-mailing problems

Disabling the "SMTP server not set up" error message

From the home screen, touch > On.

> Settings > Email > Email Setup > Disable "SMTP Server not set up" error

To prevent the error from happening again, do one of the following:
· Update the firmware. For more information, see "Updating firmware" on page 45. · Configure the email SMTP settings. For more information, see "Configuring the email SMTP settings" on
page 31.

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212

Cannot send emails

Action

Yes

Step 1

The problem is

Make sure that the email SMTP settings are configured correctly. solved.

For more information, see "Configuring the email SMTP settings"

on page 31.

Can you send an email?

Step 2

The problem is

Make sure that you are using the correct password. Depending on solved.

your email service provider, use your account password, app password, or authentication password. For more information, see

"Configuring the email SMTP settings" on page 31.

Can you send an email?

Step 3

The problem is

Make sure that the printer is connected to a network and that the solved.

network is connected to the Internet.

Can you send an email?

No Go to step 2.
Go to step 3.
Contact customer support.

Faxing problems

Caller ID is not shown
Note: These instructions apply only to printers that support analog fax. For more information, see "Setting up the printer to fax" on page 24.

Action
Enable caller ID. From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Enable Caller ID.

Yes
The problem is solved.

No
Contact customer support.

Does the caller ID appear?

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213

Cannot set up etherFAX

Action
Step 1 Check the printer connectivity.
a Print the Network Setup Page. From the home screen, touch
Settings > Reports > Network > Network Setup Page.
b Check the network status.

Yes Go to step 3.

Is the printer connected to the network?

Step 2

The problem is

Make sure that the printer is connected to a network and that the solved.

network is connected to the Internet.

Can you set up etherFAX?

Step 3

The problem is

Make sure that etherFAX is set up correctly. For more information, solved.

see "Setting up the fax function using etherFAX" on page 25.

Can you set up etherFAX?

Cannot send or receive faxes using analog fax

Action
Step 1 Resolve any error messages that appear on the display.

Yes
The problem is solved.

Can you send or receive a fax?

Step 2

The problem is

Make sure that the cable connections for the following equipment solved.

are secure:

· Telephone

· Handset

· Answering machine

Can you send or receive a fax?
Step 3 Check for a dial tone.
· Call the fax number to check if it is working properly. · If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.

Go to step 5.

Can you hear a dial tone?

No Go to step 2.
Go to step 3.
Go to https://www.etherfa x.net/lexmark.
No Go to step 2. Go to step 3.
Go to step 4.

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214

Action

Yes

Step 4 Check the telephone wall jack.

The problem is solved.

a Connect the analog telephone directly to the wall jack.

b Listen for a dial tone.

c If you do not hear a dial tone, then use a different telephone
cable.

d If you still do not hear a dial tone, then connect the analog
telephone to a different wall jack.

e If you hear a dial tone, then connect the printer to that wall jack.

Can you send or receive a fax?

Step 5

The problem is

Check if the printer is connected to an analog phone service or to solved.

the correct digital connector.

· If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter. For more information, contact your ISDN provider.

· If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL provider.

· If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog connection on the PBX. If none exists, then consider installing an analog telephone line for the fax machine.

Can you send or receive a fax?

Step 6
Temporarily disconnect other equipment and disable other telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.

The problem is solved.

Can you send or receive a fax?
Step 7 Scan the original document one page at a time.
a Dial the fax number. b Scan the document.

The problem is solved.

Can you send or receive a fax?

No Go to step 5.
Go to step 6.
Go to step 7.
Contact customer support.

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215

Cannot send or receive faxes using etherFAX

Action

Yes

Step 1

The problem is

Make sure that the printer is connected to a network and that the solved.

network is connected to the Internet.

Can you send or receive faxes using etherFAX?
Step 2
a From the home screen, touch Settings > Fax > Fax Setup >
General Fax Settings.
b Make sure that you have the correct fax number. c Make sure that Fax Transport is set to etherFAX.

The problem is solved.

Can you send or receive faxes using etherFAX?
Step 3 Split large documents into smaller file sizes.

The problem is solved.

Can you send or receive faxes using etherFAX?

Can receive but not send faxes using analog fax

Action
Step 1 Load an original document properly into the ADF tray or on the scanner glass.

Yes
The problem is solved.

Can you send faxes?

Step 2 Set up the shortcut number properly.
· Check if the shortcut number is set for the telephone number
that you want to dial.
· Dial the telephone number manually.

The problem is solved.

Can you send faxes?

No Go to step 2.
Go to step 3.
Go to https://www.etherfa x.net/lexmark.
No Go to step 2.
Contact customer support.

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216

Can send but not receive faxes using analog fax

Action
Step 1 Make sure that the paper source is not empty.

Yes
The problem is solved.

Can you receive faxes?

Step 2 Check the ring count delay settings.

The problem is solved.

From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Rings to Answer.

Can you receive faxes?
Step 3 If the printer is printing blank pages, then see "Blank or white pages" on page 165.

The problem is solved.

Can you receive faxes?

Poor fax print quality

Action
Step 1 Make sure that there are no print quality defects.
a From the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages.
b Correct any print quality defects. For more information, see
"Print quality is poor" on page 165.

Yes
The problem is solved.

Is the fax print quality satisfactory?

Step 2 Decrease the incoming fax transmission speed.

The problem is solved.

a From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.

b In the Max Speed menu, select a lower transmission speed.

Is the fax print quality satisfactory?

No Go to step 2. Go to step 3.
Contact customer support.
No Go to step 2.
Contact customer support.

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217

Missing information on the fax cover page

Action

a Turn off the printer, wait for about 10 seconds, and then turn on The problem is

the printer.

solved.

b Send or retrieve the fax.

Is there missing information on the fax cover page?

Yes
Contact customer support.

Cannot send the fax cover page from the computer

Action

Yes

Step 1

The problem is

a Make sure that the print driver is updated. For more information, solved.

see "Installing the printer software" on page 43.

b Send the fax.

Can you send the fax cover page?

Step 2
a From the document that you are trying to fax, open the Print
dialog.

The problem is solved.

b Select the printer, and then click Properties, Preferences,
Options, or Setup.

c Click Fax, and then clear the Always display settings prior to
faxing setting.

d Send the fax.

Can you send the fax cover page?

No Go to step 2.
Contact customer support.

Scanning problems

Cannot scan to a computer
Action Step 1 Perform a copy job.

Yes Go to step 3.

Is the copy job successful?

Step 2

The problem is

a Turn off the printer, wait for about 10 seconds, and then turn it solved.

back on.

b Scan the document.

Can you scan the document to a computer?

No Go to step 2.
Go to step 3.

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218

Action

Yes

Step 3

Go to step 5.

Check the printer connectivity.

a Print the Network Setup Page. From the control panel, navigate
to:

Settings > Reports > Network > Network Setup Page.

b Check the network status.

Is the printer connected to the network?
Step 4
a Connect the printer to the network. b Scan the document.

The problem is solved.

Can you scan the document to a computer?

Step 5

The problem is

a Make sure that the printer and the computer are connected to solved.

the same network.

b Scan the document.

Can you scan the document to a computer?

Cannot scan to a network folder

Action

Yes

Step 1
a Create a network folder shortcut.

The problem is solved.

b Scan a document using the shortcut. For more information, see
"Scanning to a network folder using a shortcut" on page 70.

Can you scan a document and save it to a network folder?

Step 2

Go to step 3.

Make sure that the network folder path and format are correct. For example, //server_hostname/foldername/path, where server_hostname is a fully qualified domain (FQDN) or IP address.

Is the network folder path and format correct?

Step 3

The problem is

Make sure that you have a write access permission to the network solved.

folder.

Can you scan a document and save it to a network folder?

No Go to step 4.
Go to step 5. Contact customer support.
No Go to step 2.
Go to step 4.
Go to step 4.

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219

Action

Yes

Step 4
Update the network folder shortcut.
a Open a web browser, and then type the printer IP address in
the address field.

The problem is solved.

Notes:

· View the printer IP address on the home screen. The IP
address appears as four sets of numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it
to load the web page correctly.
b Click Shortcuts, and then select a shortcut.
Note: If you have multiple shortcut types, then select Network Folder.
c In the Share Path field, type the network folder path.

Notes:

· If your share path is \\server_hostname
\foldername\path, then type //server_hostname/foldername/path.
· Make sure that you use forward slashes when typing the
share path.
d From the Authentication menu, select your authentication
method.
Note: If Authentication is set to "Use assigned username and password," then in the User Name and Password fields, type your credentials.
e Click Save.

Can you scan a document and save it to a network folder?

Step 5

The problem is

Make sure that the printer and the network folder are connected solved.

to the same network.

Can you scan a document and save it to a network folder?

Partial copies of document or photo

Action

Yes

Step 1

The problem is

a Make sure that the document or photo is loaded facedown on solved.

the upper left corner of the scanner glass.

b Copy the document or photo.

Is the document or photo copied correctly?

No Go to step 5.
Contact customer support. No Go to step 2.

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220

Action

Yes

Step 2

The problem is

a Match the paper size setting and the paper loaded in the tray. solved.

b Copy the document or photo.

Is the document or photo copied correctly?

Scan job was not successful

Action

Yes

Step 1 Check the cable connections.

The problem is solved.

a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.

b Resend the scan job.

Is the scan job successful?

Step 2 Check the file you want to scan.

The problem is solved.

a Make sure that the file name is not already used in the
destination folder.

b Make sure that the document or photo you want to scan is not
open in another application.

c Resend the scan job.

Is the scan job successful?
Step 3
a Make sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination configuration settings.
b Resend the scan job.

The problem is solved.

Is the scan job successful?

No Contact customer support.
No Go to step 2.
Go to step 3.
Contact customer support.

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221

Poor copy quality

Action

Yes

Step 1

The problem is

a Clean the scanner glass and the ADF glass with a damp, soft, solved.

lintfree cloth. If your printer has a second ADF glass inside the

ADF, then also clean that glass.

For more information, see "Cleaning the scanner" on page 156.

b Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.

c Copy the document or photo.

Is the copy quality satisfactory?
Step 2
a Check the quality of the original document or photo. b Adjust the scan quality settings. c Copy the document or photo.

The problem is solved.

Is the copy quality satisfactory?

No Go to step 2.
Contact customer support.

Vertical dark streaks on output when scanning from the ADF

Leading edge

ABCDE ABCDE ABCDE

Trailing edge

Action
a Open the scanner cover. b Using a damp, soft, lintfree cloth, wipe the ADF glass pad.
Note: In some printer models, this location has an ADF glass instead of a pad.
c Close the scanner cover. d Scan the document.

Yes
Contact customer support.

No
The problem is solved.

Do vertical streaks appear on scanned documents?

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222

Jagged image or text when scanning from the ADF

Action
a Load 50 sheets of clean, plain paper into the ADF.
b From the control panel, press .
Note: The plain paper helps clean or remove dust and other coating from the ADF feed rollers.
c Load an original document into the ADF. d Scan the document.

Yes
Contact customer support.

No
The problem is solved.

Do jagged images or texts appear on the output?

Scanner does not close
Action Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?

Yes
The problem is solved.

No
Contact customer support.

Scanning takes too long or freezes the computer

Action Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?

Yes
Contact customer support.

No
The problem is solved.

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223

Scanner does not respond

Action
Step 1
a Check if the power cord is connected properly to the printer
and the electrical outlet.

Yes
The problem is solved.

Is the scanner responding?
Step 2
a Check if the printer is turned on. b Resolve any error messages that appear on the display. c Copy or scan the document.

The problem is solved.

Is the scanner responding?

Step 3

The problem is

a Turn off the printer, wait for about 10 seconds, and then turn the solved.

printer on.

b Copy or scan the document.

Is the scanner responding?

No Go to step 2.
Go to step 3.
Contact customer support.

Adjusting scanner registration
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
2 Touch Print Quick Test. 3 Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration. 4 Touch Copy Quick Test. 5 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Left Margin and Top Margin.
6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.

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224

Adjusting ADF registration
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
2 Touch Print Quick Test. 3 Place the Print Quick Test page on the ADF tray. 4 Touch Front ADF Registration or Rear ADF Registration.
Notes:
· To align Front ADF Registration, place the test page faceup, short edge first into the ADF. · To align Rear ADF Registration, place the test page facedown, short edge first into the ADF. 5 Touch Copy Quick Test. 6 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Horizontal Adjust and Top Margin.
7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.

Color quality problems

Modifying the colors in printed output

1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.

2 In the Color Correction menu, touch Manual > Color Correction Content. 3 Choose the appropriate color conversion setting.

Object type
RGB Image RGB Text RGB Graphics

Color conversion tables
· Vivid--Produces brighter, more saturated colors and may be
applied to all incoming color formats.
· sRGB Display--Produces an output that approximates the colors
shown on a computer monitor. Black toner usage is optimized for printing photographs.
· DisplayTrue Black--Produces an output that approximates the
colors shown on a computer monitor. This setting uses only black toner to create all levels of neutral gray.
· sRGB Vivid--Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for printing business graphics.
· Off

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225

Object type
CMYK Image CMYK Text CMYK Graphics

Color conversion tables
· US CMYK--Applies color correction to approximate the
Specifications for Web Offset Publishing (SWOP) color output.
· Euro CMYK--Applies color correction to approximate Euroscale
color output.
· Vivid CMYK--Increases the color saturation of the US CMYK color
correction setting.
· Off

FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta, yellow, and black toner used to produce the color you want. The object information determines the application of color conversion tables. For example, it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs userselected color conversion tables to process objects. Manual color correction settings are specific to the type of object being printed (text, graphics, or images). It is also specific to how the color of the object is specified in the software program (RGB or CMYK combinations). To apply a different color conversion table manually, see "Modifying the colors in printed output" on page 224.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction is not useful. It is also not effective if the software program or the computer operating system controls the adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for the documents.

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226

How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates multiplepage prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination, depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched. The color combination labeled on the box can then be used for modifying the color of the object in a software program. For more information, see the software program Help topics. Manual color correction may be necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular colormatching problem depends on:
· The Color Correction setting being used (Auto, Off, or Manual) · The type of object being printed (text, graphics, or images) · How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified in the program through color management. In these situations, the printed color may not be an exact match of the Color Samples pages.

The print appears tinted
Action
Step 1 Perform Color Adjust.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Does the print appear tinted?
Step 2 Perform Color Balance.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b Adjust the settings. c Print the document.
Does the print appear tinted?

Yes Go to step 2.

No
The problem is solved.

Contact customer The problem is

support.

solved.

Contacting customer support
Before contacting customer support, make sure to have the following information:
· Printer problem · Error message · Printer model type and serial number

Troubleshoot a problem

227

Go to http://support.lexmark.com to receive email or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.

Recycle and dispose

228

Recycle and dispose
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings. Lexmark also offers recycling of packaging components in some countries or regions. For more information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available packaging recycling programs is included with the information on product recycling. Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area. The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.

Notices

229

Notices
Product information
Product name: Lexmark CX331adwe; Lexmark CX431adw, Lexmark CX431dw; Lexmark MC3224adwe, Lexmark MC3224dwe, Lexmark MC3224i; Lexmark MC3326adwe, Lexmark MC3326i; Lexmark MC3426adw, Lexmark MC3426i MFPs Machine type: 3500 Model(s): 285, 485, 685, 876, 8c6
Edition notice
February 2021
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
© 2019 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Notices

230

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Gmail, Android, Google Play, and Google Chrome are trademarks of Google LLC. Macintosh, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries. App Store and iCloud are service marks of Apple Inc., registered in the U.S. and other countries. Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands. PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries. Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®. All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product.

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1-meter average sound pressure, dBA

Printing

One-sided, mono: 49 (MC3224adwe, MC3224dwe, MC3224i); 50 (CX331adwe, MC3326adwe, MC3326i); 51 (CX431adw, CX431dw, MC3426adw, MC3426i) One-sided, color: 51 (CX331adwe, MC3224adwe, MC3224dwe, MC3224i, MC3326adwe, MC3326i); 52 (CX431adw, CX431dw, MC3426adw, MC3426i) Two-sided, mono: 49 (CX331adwe, MC3224adwe, MC3224dwe, MC3224i, MC3326adwe, MC3326i); 50 (CX431adw, CX431dw, MC3426adw, MC3426i) Two-sided, color: 50 (MC3224adwe, MC3224dwe, MC3224i); 51 (CX331adwe, MC3326adwe, MC3326i); 52 (CX431adw, CX431dw, MC3426adw, MC3426i)

Scanning

Mono: 46 (MC3224dwe); 50 (CX331adwe, MC3224adwe, MC3224i, MC3326adwe, MC3326i); 55 (CX431adw, CX431dw, MC3426adw, MC3426i) Color: 40 (MC3224dwe); 44 (CX331adwe, MC3224adwe, MC3224i, MC3326adwe, MC3326i); 51 (CX431adw, CX431dw, MC3426adw, MC3426i)

Copying

Mono: 50 (MC3224dwe); 53 (CX331adwe, MC3224adwe, MC3224i, MC3326adwe, MC3326i); 56 (CX431adw, CX431dw, MC3426adw, MC3426i) Color: 49 (MC3224adwe, MC3224dwe, MC3224i); 50 (CX331adwe, MC3326adwe, MC3326i); 54 (CX431adw, CX431dw, MC3426adw, MC3426i)

Ready

Values are subject to change. See www.lexmark.com for current values.

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232

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
India E-Waste notice

This product including components, consumables, parts and spares complies with the "India E-Waste Rules" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the exemption set in the Rule.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. The boxes used to return the cartridges are also recycled. To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle. 2 Select the product that you want to recycle.

Notices

233

Static sensitivity notice

This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching a metal surface in an area away from the symbol. To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.

Temperature information

Operating temperature and relative humidity
Printer / cartridge / imaging unit longterm storage1

10 to 32.2°C (50 to 90°F) and 8 to 80% RH -40 to 40°C (60 to 90°F) and 8 to 80% RH Maximum wet bulb temperature2: 26.7°C (80.1°F) Non-condensing environment

Printer / cartridge / imaging unit short-term shipping

-40 to 40°C (-40 to 104°F)

1 Supplies shelf life is approximately 2 years. This is based on storage in a standard office environment at 22°C (72°F) and 45% humidity.
2 Wet-bulb temperature is determined by the air temperature and the relative humidity.

Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance,

Notices

234

or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser with the following specifications: Class: IIIb (3b) AlGaAs Nominal output power (milliwatts): 8 Wavelength (nanometers): 770800

Power consumption

Product power consumption
The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product.

Mode Printing

Description

Power consumption (Watts)

The product is generating hardcopy output from electronic inputs.

One-sided: 385 (MC3224adwe, MC3224dwe, MC3224i); 395 (CX331adwe, MC3326adwe, MC3326i); 400 (CX431adw, CX431dw, MC3426adw, MC3426i) Two-sided: 260 (MC3224adwe, MC3224dwe, MC3224i); 275 (CX331adwe, CX431adw, CX431dw, MC3326adwe, MC3326i, MC3426adw, MC3426i)

Copy

The product is generating hardcopy output 385 (CX331adwe, MC3224adwe, MC3224dwe,

from hardcopy original documents.

MC3224i, MC3326adwe, MC3326i); 395 (CX431adw,

CX431dw, MC3426adw, MC3426i)

Scan

The product is scanning hardcopy documents.

22 (MC3224adwe, MC3224i); 24 (CX331adwe, MC3324adwe, MC3324i); 21 (CX431adw, CX431dw, MC3426adw, MC3426i)

Ready

The product is waiting for a print job.

17 (CX331adwe, MC3224adwe, MC3224dwe, MC3224i, MC3326adwe, MC3326i); 17.5 (CX431adw, CX431dw, MC3426adw, MC3426i)

Sleep Mode The product is in a highlevel energysaving 1.1 (CX331adwe, MC3224adwe, MC3224dwe,

mode.

MC3224i, MC3326adwe, MC3326i); 1.3 (CX431adw,

CX431dw, MC3426adw, MC3426i)

Hibernate The product is in a lowlevel energysaving N/A mode.

Off

The product is plugged into an electrical 0.1

outlet, but the power switch is turned off.

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Notices

235

Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes):

By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes. If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60 minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.

Hibernate Mode

This product is designed with an ultralow power operating mode called Hibernate mode. When operating in Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:
· Using the Hibernate Timeout · Using the Schedule Power modes

Factory default Hibernate Timeout for this product in all countries or regions

3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month.

Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.

Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card: Lexmark Regulatory Type/Model Number: LEX-M14-002

Notices

236

Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord (RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)
See your user documentation in order to program this information into your fax machine.

Notices

237

Notice to users of the Canadian telephone network
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d'Innovation, Sciences et Développement économique Canada.
Le numéro REN (ringer equivalence number : numéro d'équivalence de sonnerie) indique le nombre maximum d'appareils pouvant être connectés à l'interface téléphonique. En bout de ligne, le nombre d'appareils qui peuvent être connectés n'est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873.

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238

Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device. The associated equipment shall be set to operate within the following limits for compliance to Telecom's specifications:
· There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
· The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
· The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified by JATE, with the following Certification Number: A18-0046001
Lexmark International, Inc. LEX-M14-002 A18-0046001

Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l'utilisation d'un filtre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera.

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239

Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.
Modular component notice
Wireless models contain one of the following modular components: Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001 Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001 To determine which modular components are installed in your particular product, refer to the labeling on your actual product.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Innovation, Science and Economic Development Canada
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement économique Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
Singapore IMDA statement
This product is approved for use in Singapore.
Complies with IMDA Standards
DA102160

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240

European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:

Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all the countries listed in the table below:

UK (NI)

EU and other countries statement of radio transmitter operational frequency bands and
maximum RF power
This radio product transmits in either the 2.4GHz (2.4122.472 GHz in the EU) or 5GHz (5.155.35, 5.475.725 in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is 20dBm for both bands.

United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017.

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241

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request from the UK Importer or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
Compliance is indicated by the UKCA marking:

Restrictions or requirements in the UK
This radio equipment is restricted to indoor use only. Outdoor use is prohibited.
UK statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in either the 2.4GHz (2.4122.472 GHz in the UK) or 5GHz (5.155.35, 5.475.725 in the UK) bands. The maximum transmitter EIRP power output, including antenna gain, is 20dBm for both bands.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

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242

Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 Telephone: (859) 2322000 E-mail: regulatory@lexmark.com
Innovation, Science and Economic Development Canada compliance
statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.

Avis de conformité aux normes de l'Innovation, Sciences et Développement économique Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003.
VCCI

B VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU, 2009/125/EC, and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized

Notices

243

Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html. This product satisfies the Class B limits of EN 55032 and safety requirements of EN 62368-1.
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations 2016, the Electrical Equipment (Safety) Regulations 2016, the Ecodesign for Energy-Related Products and Energy Information (Amendment) (EU Exit) Regulations 2019, and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request from the UK Importer or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html. This product satisfies the Class B limits of BS EN 55032 and safety requirements of BS EN 62368-1.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer."
Limited warranty
Lexmark warrants that this product: --Is manufactured from new parts, or new and serviceable used parts, which perform like new parts --Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product. If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

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244

Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product.
Warranty service does not include repair of failures caused by:
--Modification or unauthorized attachments
--Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance
--Unsuitable physical or operating environment
--Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
--Operation of a product beyond the limit of its duty cycle
--Use of printing media outside of Lexmark specifications
--Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
--Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

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245

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Index

246

Index

A
adapter plug 28 adding a shortcut
copy 61 adding hardware options
print driver 46 adding internal options
print driver 46 adding printers to a computer 44 adding shortcut
email 63 fax destination 65 ADF registration adjusting 224 ADF separator pad replacing 153 ADF tray replacing 146 adjusting ADF registration 224 adjusting fax darkness 66 adjusting scanner registration 223 adjusting the brightness printer display 162 adjusting the brightness of the printer display 162 adjusting toner darkness 58 AirPrint using 53 answering machine setting up 26 assigning printer to a ring pattern 30 attaching cables 21 automatic document feeder (ADF) using 59, 62, 64, 68 avoiding paper jams 197
B
black images 177 blank or white pages 165 blocking junk faxes 66 bookmarks
creating 23 creating folders for 24

C
can send but not receive faxes using analog fax 216 canceling a print job
from the computer 58 from the printer control
panel 58 cannot connect printer to WiFi 195 cannot open Embedded Web Server 194 cannot receive faxes using analog fax 216 cannot scan to a network folder 218 cannot send emails 212 cannot send or receive faxes using etherFAX 215 cannot send the fax cover page from the computer 217 cards
copying 61 changing resolution
fax 65 checking the status of parts and supplies 137 cleaning
pick tires 157 cleaning the pick tires 157 cleaning the printer 155 Cleaning the Scanner 136 cleaning the scanner 156 cleaning the touch screen 155 clearances around the printer 20 clearing jam
in door B 205 in the duplex unit 205 in the fuser area 205 in the manual feeder 205 in the optional tray 201 in the standard tray 199 clearing jams in the standard bin 203 Cloud Connector profile creating 23 printing from 58 scanning to 71

collated printing does not work 209 collating copies 60 color correction 224 color quality, troubleshooting
print appears tinted 226 colored background on prints 169 computer
connecting to the printer 51 computer, scanning to 68 confidential documents do not print 191 confidential print jobs 56
printing 57 configuring daylight saving time 31 configuring fax speaker settings 31 configuring supply notifications 137 configuring the email server settings 31 configuring WiFi Direct 50 connecting a computer to the printer 51 connecting mobile device
to printer 50 connecting printer to distinctive ring service 30 connecting the printer
to a wireless network 48 connecting to a wireless network
using PIN method 49 using Push Button method 49 conserving supplies 162 contacting customer support 226 control panel using 13 copy troubleshooting partial copies of documents or
photos 219 poor copy quality 221 scanner does not respond 223 copying cards 61 on both sides of the paper 60

Index

247

on letterhead 60 photos 59 using the automatic document
feeder (ADF) 59 using the scanner glass 59 copying different paper sizes 59 copying from selected tray 59 copying multiple pages onto a single sheet 60 creating a Cloud Connector profile 23 creating a shortcut copy 61 creating bookmarks 23 creating folders for bookmarks 24 creating shortcut email 63 fax destination 65 customer support contacting 226
D
date and time fax settings 31
daylight saving time configuring 31
deactivating the WiFi network 51 different paper sizes, copying 59 disabling SMTP server not set up error 211 distinctive ring service, fax
enabling 30 documents, printing
from a computer 53 from a mobile device 53 dots on print 174
E
emission notices 230, 239, 242 enabling the USB port 194 enabling WiFi Direct 50 enlarging copies 60 envelopes
loading 42 environmental settings 162 erasing printer memory 52 etherFAX, using
setting up fax function 25

Ethernet port 21 exporting a configuration file
using the Embedded Web Server 45
EXT port 21 email
sending 62 email alerts
setting up 137 email function
setting up 31 email server
configuring 31 email service providers 31 email shortcut
creating 63 email troubleshooting
cannot send emails 212 emailing
using the automatic document feeder (ADF) 62
using the scanner glass 62
F
factory default settings restoring 52
FAQ about color printing 225 fax
forwarding 66 scheduling send time and
date 65 sending 64 supported 24 fax darkness adjusting 66 fax destination shortcut creating 65 fax driver installing 44 fax log viewing 66 fax resolution changing 65 fax server, using setting up the fax function 26 fax setup country or regionspecific 28 standard telephone line
connection 26 fax speaker settings
configuring 31

fax troubleshooting caller ID is not shown 212 cannot receive faxes using analog fax 216 cannot send faxes using analog fax 215 cannot send or receive faxes using analog fax 213 cannot send or receive faxes using etherFAX 215 cannot send the fax cover page from the computer 217 cannot set up etherFAX 213 missing information on the fax cover page 217 poor print quality 216
faxes holding 66
faxing setting the date and time 31 using the automatic document feeder (ADF) 64 using the scanner glass 64
FCC notices 239 finding printer information 9 finding the printer serial number 10 firmware, updating 45 flash drive
printing from 54 scanning to 70 font sample list printing 58 forwarding fax 66 FTP server scanning to 69
G
genuine Lexmark parts and supplies 138 genuine parts and supplies 138 ghost images on prints 168 gray background on prints 169
H
hardware options trays 22
hardware options, adding print driver 46
held documents do not print 191

Index

248

held jobs 56 printing 57
Hibernate mode configuring 162
holding faxes 66 home screen
customizing 13 home screen icons
displaying 13 horizontal dark lines 181 horizontal white lines 184 humidity around the printer 233
I
icons on the home screen showing 13
identifying jam locations 198 images cut off on print 178 importing a configuration file
using the Embedded Web Server 45
incorrect margins 170 indicator light
understanding the status 14 installing the fax driver 44 installing the print driver 43 installing the printer software 43 installing the wireless print server 47 installing trays 22 internal options, adding
print driver 46
J
jagged image scanning from the ADF 222
jagged text scanning from the ADF 222
jams avoiding 197
jams, clearing in the automatic document feeder 208
junk faxes blocking 66
K
keyboard on the display changing the language 13

L
language, changing the keyboard on the display 13
letterhead copying on 60 loading 42 selecting 15
Lexmark Mobile Print using 53
Lexmark Scanback Utility using 68
light print 171 LINE port 21 linking trays 43 loading trays 39 locating jam areas 198
M
making copies 59 manual color correction 224 manual feeder
loading 42 replacing 145 memory types installed on printer 52 menu 802.1x 127 About this Printer 84 Anonymous Data Collection 79 Certificate Management 131 Cloud Connector 134 Confidential Print Setup 132 Config Menu 80 Copy Defaults 93 Custom Scan Sizes 92 Device 134 EcoMode 74 Erase Temporary Data Files 133 Ethernet 121 Email Defaults 107 Email Setup 106 Fax 135 Fax Mode 95 Fax Server Setup 103 Fax Setup 96 Flash Drive Print 116 Flash Drive Scan 113 FTP Defaults 110 HTTP/FTP Settings 128 Image 90 IPSec 125

Layout 85 Local Accounts 131 Login Restrictions 132 LPD Configuration 127 Media Types 93 Menu Settings Page 134 Miscellaneous 133 Network 135 Network Overview 117 Notifications 75 Out of Service Erase 84 PCL 89 PostScript 88 Power Management 78 Preferences 73 Print 135 Public 130 Quality 87 Remote Operator Panel 75 Restore Factory Defaults 79 Restrict external network
access 129 Schedule USB Devices 132 Setup 86 Shortcuts 135 SNMP 124 TCP/IP 123 Tray Configuration 91 Troubleshooting 136 Universal Setup 91 USB 128 Visible Home Screen Icons 84 Wireless 118 WiFi Direct 121 Menu Settings Page printing 51 missing colors 173 missing information on the fax cover page 217 mobile device connecting to printer 50 printing from 53, 54 modifying color output 224 Mopria Print Service 53 mottled print 174 moving the printer 162
N
network folder scanning to 70
network setup page printing 51

Index

249

noise emission levels 230 NonLexmark supply 196 nonvolatile memory 52
erasing 52 notices 230, 232, 234, 235, 239, 242
O
ordering supplies print cartridge 138 waste toner bottle 141
P
paper letterhead 15 preprinted forms 15 selecting 14 unacceptable 15 Universal size setting 39
paper characteristics 14 paper guidelines 14 paper jam
in the optional tray 201 in the standard tray 199 paper jam in door B 205 paper jam in the automatic document feeder 208 paper jam in the manual feeder 205 paper jam in the standard bin 203 paper jam, clearing in the automatic document
feeder 208 in the standard bin 203 paper jams avoiding 197 location 198 paper sizes supported 16 paper types supported 18 paper weights supported 19 parts status checking 137 personal identification number method 49 photos copying 59

pick tires cleaning 157 replacing 148
placing separator sheets 58 poor fax print quality 216 power cord socket 21 power save modes
configuring 162 preprinted forms
selecting 15 print appears tinted 226 print cartridge
ordering 138 replacing 141 print driver hardware options, adding 46 installing 43 print job canceling from the
computer 58 canceling from the printer
control panel 58 print jobs not printed 188 Print Quality Test Pages 136 print quality troubleshooting
blank pages 165 crooked print 176 dark print 166 ghost images on prints 168 gray or colored
background 169 horizontal dark lines 181 horizontal white lines 184 light print 171 missing colors 173 mottled print and dots 174 paper curl 175 repeating defects 187 skewed print 176 solid color or black images 177 text or images cut off 178 toner easily rubs off 179 uneven print density 180 vertical dark lines 183 vertical white lines 186 white pages 165 print troubleshooting collated printing does not
work 209 confidential and other held
documents do not print 191

envelope seals when printing 209
incorrect margins 170 jammed pages are not
reprinted 211 job prints from the wrong
tray 191 job prints on the wrong
paper 191 paper frequently jams 210 print jobs do not print 188 slow printing 189 tray linking does not work 210 unable to read flash drive 193 printer shipping 163 printer configurations 11 printer display adjusting the brightness 162 printer information finding 9 printer is not responding 192 printer location selecting 20 printer memory erasing 52 printer menus 72 printer messages NonLexmark supply 196 Replace cartridge, printer region
mismatch 196 printer parts
cleaning 155 printer ports 21 printer settings
restoring factory default 52 printer software
installing 43 printer status 14 printing
confidential print jobs 57 font sample list 58 from a Cloud Connector
profile 58 from a computer 53 from a flash drive 54 from a mobile device 53, 54 held jobs 57 Menu Settings Page 51 network setup page 51 using Mopria Print Service 53 using WiFi Direct 54

Index

250

printing a font sample list 58 printing a network setup page 51 printing from a computer 53 printing from a flash drive 54 Push Button method 49
R
recycling Lexmark packaging 228 Lexmark products 228
reducing copies 60 removing paper jam
in the duplex unit 205 in the fuser area 205 in the manual feeder 205 in the optional tray 201 in the standard tray 199 repeat print jobs 56 repeating defects on print 187 Replace cartridge, printer region mismatch 196 replacing parts ADF separator pad 153 ADF tray 146 manual feeder 145 pick tires 148 tray 144 replacing supplies print cartridge 141 waste toner bottle 143 reports printer status 137 printer usage 137 resetting supply usage counters 196 resetting supply usage counters 155 restoring factory default settings 52 RJ11 adapter 28
S
safety information 7, 8 saving paper 60 saving toner 60 scan troubleshooting
cannot scan to a computer 217 cannot scan to network
folder 218 jagged image when scanning
from the ADF 222

jagged text when scanning from the ADF 222
partial copies of documents or photos 219
poor copy quality 221 scan job was not
successful 220 scanner does not respond 223 scanning freezes the
computer 222 scanning takes too long 222 vertical dark streaks on output
when scanning from the ADF 221 scanner cleaning 156 scanner does not close 222 scanner glass using 59, 62, 64, 68 scanner registration adjusting 223 scanning to a Cloud Connector profile 71 to a computer 68 to a network folder 70 to an FTP server 69 to flash drive 70 using the automatic document feeder (ADF) 68 using the scanner glass 68 scanning from ADF jagged image 222 jagged text 222 scanning quality problem 221 scheduling a fax 65 selecting a location for the printer 20 sending email 62 sending fax 64 separator sheets placing 58 serial number, printer finding 10 setting the paper size 39 setting the paper type 39 setting the Universal paper size 39 setting up email alerts 137 setting up fax country or regionspecific 28 standard telephone line connection 26

setting up fax function using etherFAX 25 setting up the fax function using fax server 26 shipping the printer 163 shortcut, creating
email 63 fax destination 65 shortcut, creating a copy 61 Sleep mode configuring 162 slow printing 189 SMTP server not set up error disabling 211 SMTP settings configuring 31 solid color 177 sorting multiple copies 60 statement of volatility 52 storing paper 16 storing print jobs 56 supplies conserving 162 supplies status checking 137 supply notifications configuring 137 supply usage counters resetting 155, 196 supported fax 24 supported file types 55 supported flash drives 55 supported paper sizes 16 supported paper types 18 supported paper weights 19
T
temperature around the printer 20, 233 text cut off on print 178 toner darkness
adjusting 58 touch screen
cleaning 155 trays
installing 22 linking 43 loading 39 replacing 144 unlinking 43

Index

251

troubleshooting cannot connect printer to WiFi 195 cannot open Embedded Web Server 194 FAQ about color printing 225 printer is not responding 192 SMTP server not set up error 211
troubleshooting, color quality print appears tinted 226
troubleshooting, copy partial copies of documents or photos 219 poor copy quality 221 scanner does not close 222 scanner does not respond 223
troubleshooting, email cannot send emails 212
troubleshooting, fax caller ID is not shown 212 cannot send faxes using analog fax 215 cannot send or receive faxes using analog fax 213 cannot send or receive faxes using etherFAX 215 cannot send the fax cover page from the computer 217 cannot set up etherFAX 213 missing information on the fax cover page 217 poor print quality 216
troubleshooting, print collated printing does not work 209 confidential and other held documents do not print 191 envelope seals when printing 209 incorrect margins 170 jammed pages are not reprinted 211 job prints from the wrong tray 191 job prints on the wrong paper 191 paper frequently jams 210 print jobs do not print 188 slow printing 189 tray linking does not work 210

troubleshooting, print quality blank pages 165 crooked print 176 dark print 166 ghost images on prints 168 gray or colored background 169 horizontal dark lines 181 horizontal white lines 184 light print 171 missing colors 173 mottled print and dots 174 paper curl 175 repeating defects 187 skewed print 176 solid color or black images 177 text or images cut off 178 toner easily rubs off 179 uneven print density 180 vertical dark lines 183 vertical white lines 186 white pages 165
troubleshooting, scan cannot scan to a computer 217 cannot scan to a network folder 218 jagged image when scanning from the ADF 222 jagged text when scanning from the ADF 222 partial copies of documents or photos 219 poor copy quality 221 scan job was not successful 220 scanner does not close 222 scanner does not respond 223 vertical dark streaks on output when scanning from the ADF 221
twosided copying 60
U
unable to read flash drive troubleshooting, print 193
uneven print density 180 Universal paper size
setting 39 unlinking trays 43 updating firmware 45 USB port
enabling 194

USB printer port 21 using genuine Lexmark parts and supplies 138 using the ADF
copying 59 using the automatic document feeder (ADF) 59, 62, 64, 68 using the control panel 13 using the scanner glass 59, 62, 64, 68
copying 59
V
verify print jobs 56 vertical dark lines 183 vertical dark streaks on output when scanning from the ADF 221 vertical white lines 186 viewing a fax log 66 viewing reports 137 volatile memory 52
erasing 52 volatility
statement of 52
W
waste toner bottle ordering 141 replacing 143
wireless network connecting the printer to 48 WiFi Protected Setup 49
wireless networking 48 wireless option 46 wireless print server
installing 47 WiFi Direct
configuring 50 enabling 50 printing from a mobile
device 54 WiFi network
deactivating 51 WiFi Protected Setup
wireless network 49

References

Acrobat Distiller 11.0 (Windows)