Samsara AI Dash Cam Installation Guide

Overview

AI Dash Cam Diagram

What You'll Need

Helpful Links

• Mounting Position Recommendations for Dash Cams (US) – Samsara Support
• Mounting Position Recommendations for Dash Cams (UK) – Samsara Support
• Dash Cam Mounting Position Recommendations (Alberta, Canada) – Samsara Support
• Test Dash Cam Positioning – Samsara Support

Installation Steps

Step 1: Prepare Your Vehicle and App

Ensure the Samsara Fleet App is updated to the latest version before starting installation.

Verify that your Vehicle Gateway is installed and activated. This can be done via the Samsara Dashboard or the Samsara Fleet App.

Ensure your vehicle is in an area with a reliable cellular connection during installation.

Step 2: Identify Mounting Location

Identify the mounting location on the windshield. Clean the area thoroughly with an alcohol wipe.

For optimal visibility, the camera should be positioned below the rearview mirror, within the windshield wiper sweep.

Consult mounting tips for US & UK. Ensure clearance for Allen key access on both sides of the device.

Step 3: Mount the Camera

Peel off the adhesive liner and firmly press the camera against the windshield for 30 seconds. Ensure there are no large bubbles between the adhesive and glass.

Peel the protective film off the camera lens(es).

Note: If using the mount for an angled windshield (ACC-CM-BSHIM), install it onto the camera before mounting to the windshield.

Step 4: Adjust Camera Angle

For CM33 & CM34 (Front-Facing Installation):

Use the larger end (Hex M3) of the Allen key to loosen both mount screws before adjusting. Rotate the camera body so it hangs perfectly vertical, then lightly tighten the screws. Do not fully tighten until after the camera positioning is validated (Step 7).

For Front-Facing AI Dash Cam CM33, skip to Step 5.

For CM34 (Dual-Facing Installation):

Use the smaller end (Hex M2) of the Allen key to loosen the inward-facing camera screw before adjusting. Angle the lens towards the center of the cabin. Do not fully tighten the screw until after the camera positioning is validated (Step 7).

Step 5: Route the Cable

Run the cable across the top of the windshield. Secure using cable clips or tuck the cable under the glass seal around the windshield.

Step 6: Connect to Vehicle Gateway

Plug the camera into the Vehicle Gateway's USB port. For best results, do not wrap the cable around the Vehicle Gateway or route it across the diagnostic cable.

Step 7: Confirm Installation

Turn the vehicle on. Confirm installation in either the Samsara Dashboard or the Fleet App:

• Dashboard: On the vehicle page, go to Settings under the ... menu and click Take Picture.
• Fleet App: Go to Install Devices under the ... menu, click Install new device, and follow the instructions for CM33/34.

If all points of interest are not captured (see example frames above), use the provided Allen key to loosen the cameras before re-adjusting. After all points of interest are captured, use the Allen keys to tighten both mount locking screws and, if applicable, the inward camera locking screw. Do not overtighten.

Note: You may need to take a short trip for the camera to begin recording. A trip is registered when the Vehicle Gateway reaches 5 mph (8 km/h).

For additional help, sign in to your Samsara account, click Get Help, and Contact Us to submit a ticket.

Important Safety and Use Information

This installation guide contains typical information specific to products manufactured at the time of its publication. The contents of this guide do not constitute a warranty and are for reference only.

Consult applicable local laws and ordinances to determine any installation restrictions. It is the installer's responsibility to comply with all applicable laws, ordinances, and privacy rights in your jurisdiction when installing this hardware.

⚠️ Do not attempt to repair this product, use any third-party replacement parts, open, or modify it, except as instructed by Samsara. Failure to do so may cause property damage, lead to physical injury, or void your product warranty.

Any installation not in accordance with the instructions or use of this product other than as described may result in unexpected downtime, system failure, physical injury, or property damage, including water damage. Failure to follow these directions could result in serious injury or death.

This hardware and any associated software may not be compatible with third-party products and/or services and may interfere with their operations or void their warranties.

Do not install or adjust hardware while driving or operating the vehicle. Do not install this hardware in a location that could interfere with the driver's visibility, operation of vehicle controls, or on or near airbag panels or within the working range of an airbag.

Do not install this hardware on or near flammable or otherwise hazardous materials. This hardware may burst if placed near such materials, creating a risk of fire, burn, shock, or other serious injury. This product includes capacitors, which may present a potential fire, explosion, electric shock, or burn hazard. Do not touch any capacitors within this hardware.

Always pay attention to your surroundings and drive safely, comply with all traffic laws, and observe road and driving conditions. Do not rely on the product to alert the driver of safety hazards or to prevent collisions. The hardware and associated software may not work as intended depending on road conditions, other vehicles, weather, and other factors.

This symbol on the product(s) and / or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take this product(s) to designated collection points where it will be accepted free of charge.